2020 JEEP Wrangler Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
520
Complaints Reported
Complaints by Component
STEERING
159 complaints
The contact owns a 2020 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the vehicle was shaking violently. No warning lights were illuminated. The contact stated that the shaking was extremely violent, and the vehicle was uncontrollable. The contact stated that the failure occurred while driving on a busy highway. The contact stated that a tractor-trailer driver who was nearby slowed down to assist the contact with getting the vehicle to the shoulder of the road. The vehicle was driven to the residence. In addition, the contact stated that the failure had occurred three times within an hour of the contact driving the vehicle. The vehicle was taken to the dealer; however, the failure was not diagnosed. The contact stated that the vehicle was still at the dealer. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 103,000. The VIN was unavailable.
Oct 08, 2025
The steering is very loose in this model, ive read that its caused by an aluminum steering gear and replacements are steel, this is a huge safety concern and a hefty repair a vehicle that had less than 40k miles
Sep 05, 2025
steering seems off like u having to turn wheel a good distance before the wheels actually turn , not safe whatsoever ! i did have something done to steering a while back but don’t remember what it was
Mar 16, 2025
I have a 2020 Jeep Wrangler with 42,000 miles on it and the steering damper malfunctioned twice causing my vehicle to shake while on the interstate going about 70 mph. Very unsafe when you are in the middle of traffic going the same mph and have to slow down for the shaking / wobble to stop. I am scared that it will do it again. I’m paying a nice payment each month for my Jeep and I shouldn’t have to worry about a manufactures part malfunctioning on me while driving. I took it to the Jeep dealer and had it repaired right away. I feel like the repair costs should be reimbursed since this is a “known issue” for this model. There were no warning signs for this incident either. Very unsafe and should be taken care of from the manufacturer. Please issue a recall on this VIN to help other Jeep owners from experiencing this problem. Thank You - [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Feb 01, 2025
Wandering steering at highway speeds, unable to maintain safe control of the vehicle
Jan 28, 2025
+ 154 more complaints for this component
ELECTRICAL SYSTEM
75 complaints
Instrument panel cluster went blank. Driver has no access to safety information, vehicle instruments or warning notifications. Dealership visualized blank screen and agreed. Vehicle falls into same Recall category of NHTSA 24V-652, but FCA states this VIN has not specifically been recalled. No symptoms prior to blank screen, but unidentified warning noise has activated multiple times with driver unable to identify what warning is being alerted. Dealership states no codes of engine malfunction are present.
Dec 18, 2025
The contact owns a 2020 Jeep Wrangler. The contact stated that while driving 70 MPH, the contact noticed that the instrument panel was glitching and flickering before displaying a blank screen. A dealer was contacted. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact related the failure to NHTSA Campaign Number: 24V652000 (ELECTRICAL SYSTEM); however, the VIN was not included in the recall. The approximate failure mileage was 74,000.
Dec 17, 2025
Instrument Cluster Panel stoppped working about a week ago. The Cluster between the MPH Guage and Rpm Guage went blank.
Dec 16, 2025
Digital gauge cluster goes completely blank. Will come back on intermittently and then goes blank again for extended periods of time.
Dec 12, 2025
My 2020 jeep wrangler just had its center instrument cluster go dark. This seems to be a known issue, and I believe there is a recall for 2024 models. The recall needs to be expanded as far back as the issue is being reported. This is dangerous situation with not being able to see the gas gauge, milage and additional critical information. To make matters even more unmanageable because the jeep needs to have the exact mileage known before replacing the instrument cluster the recommendation is to drop your car off at the dealer and not drive it until the part is replaced. Because this is such a large issue the current lead-time is 5 months to get a replacement part in. No one should be expected to leave their jeep at a dealership for 5 months. Our jeep dealer actually recommended getting an after-market replacement. I am reporting this to add my voice to many others who have experienced this same issue. I am also sure this is probably way under reported. Anything you can do to extend this recall back to at least 2020 would be greatly appreciated
Dec 09, 2025
+ 70 more complaints for this component
UNKNOWN OR OTHER
29 complaints
The dashboard screen just went blank. It doesn’t display any information at all
Dec 13, 2025
On Saturday morning, when we started the Jeep, the whole entire dash was black Nothing works on it. You can’t tell how fast you’re going how much gas you have or if there are any lights on It is the same issue as recall 24V – 652
Oct 31, 2025
I am writing to get a good will repair for my of a 2020 Jeep Wrangler, VIN: [XXX] with approximately 50,000 miles. The estimate for the Jeep/Stellantis repair states after the inspection that my vehicle’s instrument panel cluster (IPC) has a serious internal defect that creates a safety hazard. Wrangler’s instrument panel has gone completely dark, leaving me without access to critical safety information such as speed, warning indicators, and fuel levels. The inspection and dealer diagnosis states that , this failure is due to an internal defect in the IPC, which is identical to the condition described in NHTSA Recall No. 24V-652. Although my VIN is not currently listed under Recall 24V-652, the symptoms and internal defect in my vehicle are the same failure mode as the recalls. Driving without a functioning instrument cluster is unsafe, placing myself and others at risk, and constitutes what is known safety defect with jeep wranglers. Repair or replace the defective instrument panel cluster in my vehicle at no cost, as a goodwill repair or as part of the existing recall. I am asking to be Reimburse me any costs already incurred and related to this defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Oct 29, 2025
I own a 2020 Jeep Wrangler Rubicon and believe my vehicle should be included in recall W35/NHTSA 20V-191 for the VP4 Radio Software, as my backup camera does not turn off when shifting into drive. I must restart my Jeep to resolve the issue. My dealership wants $230 for diagnostics despite knowing the problem, and customer service said they can't help, even though they've opened case #94053204. Why are only some VINs covered? This is a safety concern, and I should not have to pay for diagnosis or repairs.
Aug 28, 2025
Car it is leaking oil .
Jun 20, 2025
+ 24 more complaints for this component
POWER TRAIN
28 complaints
Subject: Formal Complaint Regarding Failed Recall Repair and Improper Diagnostics Charges - Jeep Recall No. 23V116 (Manual Transmission Clutch Overheating) & Violation of 49 U.S.C. Section 30120 Dear Sir or Madam, I am submitting this complaint regarding an unresolved safety defect and improper repair charges related to an official recall performed on my 2020 Jeep Wrangler (manual transmission). The issue concerns Recall No. 23V116 and superseding Recall 21V028, which addresses clutch overheating and associated software logic. Prior to the recall work performed, my Jeep had approximately 23,000 miles on it, and I never had any issues with the manual transmission or transmission related warning codes. In May, I received letters informing me that I needed to take my Jeep to the dealership as soon as possible to have the above recall work performed to avoid potential overheating and fire hazards related to my clutch plate. In June 2025, I brought my vehicle to Don White's Jeep dealership on York Rd. in Cockeysville, MD. The dealership replaced the clutch hardware and performed a software update as required. I did not drive the Jeep for a couple of months due to weather and frequent rainfall during June, July & August. Upon driving the Jeep in August, the "Service Transmission" light came on, and I immediately notified the dealership, and they performed a software update to fix the warning light, admitting they did not realize the software update was required the first time. Two days later, the "Service Transmission" light came on again, and I immediately notified the dealership and dropped the Jeep off to be serviced. The dealership has now had the Jeep for more than a month and has not been able to resolve the "Service Transmission" issue. They are now refusing to perform any additional work unless I pay them approx. $1,000 in diagnostics fees. I opened a case with Jeep Customer Care and they also refused coverage and are demanding payment.
Oct 22, 2025
The contact owns a 2020 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mar 26, 2025
The contact owns a 2020 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (POWER TRAIN); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact stated while driving at 2 MPH, the vehicle started to stall, and the vehicle was downshifting. The contact was unaware of any warning lights being illuminated. The transmission downshifted with a burning odor and was losing power intermittently. The vehicle was not yet diagnosed. The vehicle was not repaired after the recent failure, because the dealer informed the contact that the parts were on backorder. The manufacturer was not made aware of the failure. The failure mileage was approximately 21,000. Parts distribution disconnect.
Mar 10, 2025
The contact owns a 2020 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Jun 11, 2024
The contact owns a 2020 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
May 01, 2024
+ 23 more complaints for this component
STEERING,SUSPENSION
26 complaints
The contact owns a 2020 Jeep Wrangler. The contact stated that while driving approximately 60 MPH, the vehicle experienced the "Death Wobble". The contact stated that the front end of the vehicle violently shuddered and vibrated. The contact stated that the failure had occurred while driving on uneven pavement on two separate occasions. The local dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 60,000.
Nov 25, 2025
When 4h on transfer case is on,the front tire wobble when turning even in a slow driving speed. Also suspension is very horrible when the vehicle is running on an uneven pavement driver and passenger were like being shaken inside left to right vise versa .
May 08, 2025
Death Wobble on this vehicle. It shakes uncontrollably at higher speeds after hitting a bump in the road.
Apr 02, 2025
The contact owns a 2020 Jeep Wrangler. The contact stated while driving at approximately 65-70 MPH, the vehicle experienced the death wobble. There were no warning lights illuminated. The vehicle was taken to an independent mechanic who determined that the failure was related to the track bar. The vehicle was repaired, but the failure recurred. The contact stated that the death wobble failure was intermittent but had progressed over time. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 37,000.
Feb 06, 2025
When driving at freeway speeds, bumps in the road cause the "death wobble". This has occured on multiple occasions. The wobble remains until the jeep comes to a complete stop.
Nov 26, 2024
+ 21 more complaints for this component
VISIBILITY/WIPER
24 complaints
While driving the drivers side sun visor just fell down from the pivot point blocking my vision while in heavy traffic. The Passenger side had done the same thing a few months prior. From looking at the Jeep forums, You tube and Amazon and Ebay it is a common problem on the Jeep Wrangler JL product line. I had to purchase a clip or aftermarket bracket to hold the close to 200 dollar sun visor from falling out. These brackets are rather cheap and inexpensive. This is so common and is a Huge Safety risk. The problem is that the pivot part that mounts the visor into the roof clamp or holding piece is of cheap thin plastic that breaks easily. The other small part that holds it in fails often as well. It is so common that the amount of Vendors on Amazon and Ebay that offer a cheap part to hold it up is huge. Having something that falls into your vision is totally unacceptable and needs to be addressed ASAP/ Thank you for your help!
Jan 29, 2025
While driving at highway speed needed to use the visor as my vision was lost rounding a curve into direct sunlight. Upon pulling visor down it detached from mount (now another total distraction as it was hanging while driving in highway traffic.) Very dangerous! When I researched I found many that have had the same issue.
Jan 23, 2025
Both the driver side and passenger side sun visors became disconnected from the jeep making it impossible for it to be folded up or placed into position. I had to purchase aftermarket adaptors to fix this problem.
Dec 12, 2024
The driver-side visor in my 2020 Jeep Wrangler Unlimited JL which has been repaired previously, continues to fall out of its bracket. This presents a significant safety risk while driving in bright conditions when the visor is unavailable to block/screen sunlight.
Nov 12, 2024
We have had this jeep for a couple of years and it has less than 30k miles on it. Initially, the visor on the passenger side would drop out and just hang. This happened pretty much after we got it but just thought this was a feature of the jeep modularity so we would just push it back in. Now this started happening on driver side and I see this as a safety issue as this can obscure vision at the wrong time. I went to dealer/manufacturer(Jeep) and they do not see this as a defect worthy of replacing outside of their standard 3 year warranty. I had purchased an extended warranty from the dealer from Mastertech and they would not cover it either. This issue appears to be common defect in manufacturing design over several years over several lines of Jeep versions and I am shocked that something like this that could theoretically impair line of site for the driver while driving has not been addressed by Jeep. I am equally shocked that NHTSA has not pursued and or forced a safety recall for this. I have never had a car drop its visor and with this jeep both visors do this for a vehicle that gets very little use(under 30k miles).
Aug 06, 2024
+ 19 more complaints for this component
ENGINE
18 complaints
3 different spot leaking coolant leading to loss of collant for engine and the engine did over heat
Dec 02, 2025
TSB 07–0 01–22REVB on August 2022 upgraded to ZD8 December 2022 official open recall on January 2023. Both bolts fell off the water inlet engine overheated without antifreeze or water steering locked and entire engine needs to be replaced. Jeep wrangler 2.0T VIN number was not on the recall list. Please explain why not and what we can do about getting this covered.
Nov 11, 2025
The contact owned a 2020 Jeep Wrangler. The contact stated that while her husband was driving at approximately 65 MPH, she noticed a burning odor in the vehicle's cabin, and the sway bar warning light illuminated. The husband looked out of the driver's window and observed fire coming from under the vehicle. While attempting to steer to the side of the road, the front of the vehicle became engulfed in flames. The couple managed to exit the vehicle safely. The contact's husband tried to extinguish the fire, but it continued to engulf more. The fire department arrived and extinguished the blaze. A police report was filed, and the vehicle was towed to a lot. The manufacturer was notified of the incident. The failure occurred at 51,000 miles.
Aug 27, 2025
The engine in my 2020 Jeep Wrangler Sahara suddenly failed and was diagnosed by the dealership as a complete internal failure involving the lifters and camshaft. The dealership explained that this type of failure can spread metal fragments throughout the oil system, requiring a full engine replacement. This creates a serious safety hazard, as the engine can shut down unexpectedly while driving, putting both the driver and others at risk. The issue has been confirmed by the dealership’s technician and shop foreman, and the vehicle has been at the dealer for over a month awaiting a replacement engine, which is currently on national backorder. There were no prior warning lights or error messages before the failure. The failure occurred without warning, and the vehicle is not drivable. This problem appears to be affecting multiple Jeep Wrangler owners and may represent a systemic defect that should that should be investigated!
Aug 16, 2025
Had to take my 2020 wrangler in to have accessory battery replaced as it had drained my newly purchased battery and my car wouldn’t start. Repair shop replaced both batteries and about a week later the check engine light came on for about 2 minutes then went off so I chalked it up to the battery replacement. It didn’t come back on again until about 3 weeks later when I started feeling a slip when going in to second gear. When I got home after having that issue I noticed a small collection of what looked to me like transmission fluid on my garage floor so I had the car towed to the repair shop again. They informed me that engine oil was mixing with coolant due to a bad oil cooler. Between that diagnosis and my car completely breaking down and cracking my engine block the car was driven a total of 14 miles at the most. There was never any other signs prior to me taking it to the shop that the oil cooler had gone bad and even when they replaced the batteries no codes came up for the bad oil cooler and nobody noticed anything while working in the area. . Since then I have learned that this has been an ongoing issue with the wrangler since at least 2012 models and there has been several class action suits that were settled out of court I’m assuming so they don’t have to spend the money recalling and repairing every affected vehicle and finding a fix for future models. Meanwhile I have only had my car for 2 years as of last week and now am being charged $15000 $8000 of which I have to pay up front to even find out how long the parts needed will be on back order. Could be a week could be a year. Not to mention that I have no car to drive and a car payment to make while I wait. This needs to be fixed as these cars are overheating out of nowhere and shutting down when it does. It’s a safety issue as well as a consumer issue.
Jul 21, 2025
+ 13 more complaints for this component
FUEL/PROPULSION SYSTEM
16 complaints
I have a cracked fuel line identical to the Y10 recall but outside the recall dates.
Dec 01, 2025
I am the owner of a 2020 Jeep Wrangler JL with the 2.0L turbo engine, and I am writing to report a fuel leak issue that I believe is related to Recall Y10 / NHTSA Campaign 21V-665, which involves the high-pressure fuel supply line (Part #68297642AD). My vehicle is experiencing a strong fuel smell and visible fuel leak, and a technician confirmed the failure of the fuel line. However, my VIN does not currently show as included in the recall, and I have been told the repair is not covered under warranty. Given that my Jeep has the same engine, same part number, and identical symptoms described in the official recall — I’m requesting one of the following: That the dealer be allowed to inspect the fuel line’s date code and replace it under Recall Y10 if it falls within the affected range, or That Jeep/Stellantis cover the cost of the repair as a goodwill safety-related assistance, since the failure occurred outside the normal warranty but is consistent with the recall defect. I take safety very seriously, and I hope Jeep does too. Please let me know what documentation or diagnostics you need from my service provider to support this request.
Nov 04, 2025
There was a crack, and subsequent leak, in the fuel line to the engine. My safety, and my passengers safety was absolutely put at risk as that could have ignited a fire at any moment. I took the vehicle to an independent mechanic who diagnosed the problem. No warning lamps appeared, however, the smell of gas was very strong in and near the vehicle.
Sep 17, 2025
I am the owner of a 2020 Jeep Wrangler JL with the 2.0L turbo engine, and I am writing to report a fuel leak issue that I believe is related to Recall Y10 / NHTSA Campaign 21V-665, which involves the high-pressure fuel supply line (Part #68297642AD). My vehicle is experiencing a strong fuel smell and visible fuel leak, and a technician confirmed the failure of the fuel line. However, my VIN does not currently show as included in the recall, and I have been told the repair is not covered under warranty. Given that my Jeep has the same engine, same part number, and identical symptoms described in the official recall — I’m requesting one of the following: That the dealer be allowed to inspect the fuel line’s date code and replace it under Recall Y10 if it falls within the affected range, or That Jeep/Stellantis cover the cost of the repair as a goodwill safety-related assistance, since the failure occurred outside the normal warranty but is consistent with the recall defect. I take safety very seriously, and I hope Jeep does too. Please let me know what documentation or diagnostics you need from my service provider to support this request.
Jul 25, 2025
I am experiencing a recurring issue with my vehicle’s gas cap. The check engine light continues to come on due to the gas cap, and this has happened multiple times. This is the third occurrence this year, and despite ensuring that the cap is properly secured, the issue persists. I am concerned that this may indicate a defect in the gas cap or an issue with the sealing mechanism. I would appreciate any assistance in determining whether this is part of a known recall or if there is a recommended fix.
Feb 28, 2025
+ 11 more complaints for this component
STRUCTURE
12 complaints
When it rains the front and rear floorboards fill with puddles of water from the bottom somehow. No traces of water along the doors or windows.
Nov 08, 2025
I am reporting significant premature rust on my 2020 Jeep wrangler. The rust is visible on all four doors and the hood. The vehicle has been properly maintained, regularly washed, and has not been exposed to unusual or extreme environmental conditions that would justify this level of corrosion. The rust appears along the bottom edges and seams of each door, as well as along the leading edge of the hood. These areas show bubbling paint and visible oxidation, which is spreading. Given that this vehicle is only five years old, this level of corrosion is unacceptable and inconsistent with the quality and durability expected from Jeep. Warranty Considerations: This issue should be covered under Jeep’s 5-year/unlimited mile corrosion (perforation) warranty and/or the basic corrosion coverage, as the rust appears to originate from beneath the paint along factory seams — suggesting a defect in materials or workmanship, not owner neglect. Action Requested: I am requesting that Jeep/Stellantis authorize a warranty repair to remove the rust, treat the affected panels, and repaint to factory standards to prevent further deterioration. Given the extent of corrosion at this age, I believe this warrants prompt attention and resolution under warranty coverage. This has been a known issue on 2018 to current Jeep Wrangler and they have not resolved the issue. They keep selling Jeep Wrangler with this issue.
Aug 08, 2025
Multiple areas of my jeep are starting to rusting and corroding. Jeep knows there are issues and are doing nothing about it. Not only is it unsightly but rust also compromises the structural integrity of the body of the vehicle.
Aug 21, 2024
Aluminum body and paint bubbling and showing corrosion on doors, hood, and hinges. I called jeep but they are saying that the issue is only on the Gladiator, which is not accurate. It's also on the Wrangler Sport that I have, and they don't want to fix it. What do I do?
Jun 05, 2024
There is significant paint bubbling around all the door hinges and on the hood as well. This poses a concern because the areas are increasing in size as well as a safety issue as they’re around the door hinges. This Jeep was sold to us in Sept 2022 with these issues. The defect is getting worse.
Apr 19, 2024
+ 7 more complaints for this component
SUSPENSION
7 complaints
Vehicle shakes violently at 65-70 mph. We had the Jeep's front end aligned and it continues to shake.
Oct 13, 2025
On Nov 28th 2023 while driving at approximately 70 mph on highway SR408 in Orlando the front suspension on my vehicle starting shaking violently.
Nov 28, 2023
Front suspension steering damper defect
Apr 15, 2023
Hitting a bump when greater than 50 mph the front end would begin "death wobbling". I would have to slow down and pull over to the side to prevent losing control of vehicle. Took car to shop and had front end alignment and this did not fix problem. We then took the jeep into a specialist shop and they stated that they had not seen this on a non-modified jeep but had heard that the issue was happening. A new steering stabilizer was placed and the problem has been resolved. I was contacted regarding a lawsuit and would like reimbursement for the repairs.
Feb 22, 2023
At highway speeds, when hitting a bump, the front end vibrates and becomes a unstable. The corrective action is slowing down and the speed limit, in traffic, until the vibration disappears. There's a known factory fix for this issue. The vehicle had the a new or replacement part installed during the summer. The issue appeared resolved until today (2022-11-25) when it occurred twice.
Nov 25, 2022
+ 2 more complaints for this component
FUEL SYSTEM, GASOLINE
6 complaints
The contact owns a 2020 Jeep Wrangler. The contact stated that while driving at undisclosed speeds, there was an abnormal fuel burning odor coming from the engine and entering the vehicle through the A/C vents. There was no warning light illuminated. The vehicle was taken to an independent mechanic where the vehicle was diagnosed, and the contact was informed that the fuel supply line was faulty and needed to be replaced. The contact related the failure to NHTSA Campaign Number: 21V665000 (FUEL SYSTEM, GASOLINE). The manufacturer was made aware of the failure. The failure mileage was approximately 22,000.
Jul 08, 2025
The contact owns a 2020 Jeep Wrangler. The contact stated that occasionally while driving at various speeds, there was an abnormal gasoline odor entering the cabin of the vehicle. There was no warning light illuminated. The vehicle was taken to a local independent mechanic where the vehicle was diagnosed, and the contact was informed that the fuel supply line was faulty and needed to be replaced. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 21V665000 (FUEL SYSTEM, GASOLINE); as a possible cause for the failure. The manufacturer was not made aware of the failure. The approximate failure mileage was 58,000.
Jun 10, 2025
The contact owns a 2020 Jeep Wrangler. The contact stated that when the vehicle was started, there was an abnormal gasoline odor detected. The contact inspected the vehicle and became aware that gasoline was dripping underneath the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed with a faulty fuel hose that was connected to the rear of the engine. The contact was informed that the fuel hose needed to be replaced. The contact was advised to take the vehicle to the dealer for the repair. The vehicle was not repaired. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,200.
Apr 19, 2024
The contact owns a 2020 Jeep Wrangler. The contact stated while his son was driving approximately 35 MPH, he turned on the air conditioning and the blower filled the cabin with a gasoline odor. The contact stated no warning light was illuminated. The contact stated was made aware of the issue by his son. The contact checked underneath the vehicle and became aware that there was a fuel leak running down the length of the fuel supply line and was dripping on the driveway. The contact had not taken the vehicle to a local dealer; however, the contact called the dealer and was informed there were no available appointments for two months. The vehicle had not been repaired and had not been driven. The contact researched online and related the failure to NHTSA Campaign Number: 21V665000 (Fuel System, Gasoline) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 32,500.
Jun 16, 2023
The contact owns a 2020 Jeep Wrangler. The contact stated that there was a strong fuel odor inside and outside of the vehicle. There was no warning light illuminated. The contact stated that the fuel odor had become stronger over time. The vehicle was taken to an independent mechanic, where it was diagnosed that the fuel supply line connector was fractured and leaking fuel. The mechanic related the failure to NHTSA Campaign Number: 21V665000 (Fuel System, Gasoline). The dealer and the manufacturer were notified of the failure and informed the contact the vehicle could not be repaired under the recall as the VIN was not included. The vehicle was not repaired. The failure mileage was approximately 84,000.
Mar 23, 2023
+ 1 more complaint for this component
SEATS
6 complaints
Rear Seat Headrest does not stay locked/engaged in the upright position. This could lead to increased risk of head and neck injuries to rear passenger occupants in the event of impact from behind.
Aug 10, 2024
As I moved the passenger seat forward to allow access to the backseat I heard plastic break. The seat will not go back in it's up right and locked position. The seat could move freely forward when breaking and backwards when accelerating. The vehicle is under warranty and I took it to the dealership and they told me they have to order the seat bracket in order to fix it and that would take 4 to 5 weeks at the earliest. This vehicle is unsafe to drive in this condition and others should be warned of these defective plastic parts used in the seat. I cannot utilize my vehicle to transport anybody because of it being a safety risk to any passenger as well as myself do to the seat not being able to perform accurate side airbag protection. This same problem has been reported by other people on Jeep Forms. I just spoke to Jeep Parts manager to find out when my part will be available and she said there is a backlog of over 85 customers with Jeeps with the identical problem and the parts are not currently available so this is NOT an isolated issue and IS NOT BEING REMEDIED QUICKLY TO PRECLUDE A SERIOUS INJURY.
Oct 18, 2021
Seat folding mechanism is a single wire attached to a plastic lever. This has failed on both front seats at different times leading to the seats getting pushed into full forward tilt which is a potentially deadly failure.
May 29, 2021
AS I MOVED THE PASSENGER SEAT FORWARD TO ALLOW ACCESS TO THE BACKSEAT I HEARD PLASTIC BREAK. THE SEAT WILL NOT GO BACK IN IT'S UP RIGHT AND LOCKED POSITION. THE SEAT MOVES FREELY FORWARD WHEN BREAKING AND BACKWARDS WHEN ACCELERATING. THE VEHICLE IS UNDER WARRANTY AND I TOOK IT TO THE DEALERSHIP AND THEY TOLD ME THEY HAVE TO ORDER THE SEAT BRACKET IN ORDER TO FIX IT. I CANNOT UTILIZE MY VEHICLE TO TRANSPORT ANYBODY BECAUSE OF IT BEING A SAFETY RISK TO ANY PASSENGER AS WELL AS MYSELF DO TO THE SEAT NOT BEING ABLE TO PERFORM ACCURATE SIDE AIRBAG PROTECTION.
Dec 02, 2020
FRONT PASSENGER SEAT RELEASE HANDLE SEPARATED FROM CABLE. SEAT WILL ONLY MAINTAIN THE SLID FORWARD POSITION IT WOULD BE IN FOR ALLOWING ACCESS TO BACK SEATS.
Jul 31, 2020
+ 1 more complaint for this component
STEERING,SUSPENSION,WHEELS
6 complaints
I was on [XXX] when my jeep started shaking violently I pulled over in a rest area. Checked my tires and lug nuts everything seemed fine. Got back on [XXX] and about 5 miles later it happened again. On Friday [XXX] going to holly hill I hit a rough spot and my jeep wrangler shook violently again!! I caller a dodge dealer service department explained what happened and the young man called it a (DEATH WOBBLE) VERY SCARY!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Jan 20, 2024
2020 Jeep Rubicon - wife was driving 60 mph on highway, went over a small bump and the steering wheel began shaking violently causing her to lose control. She was able to gain control and get to the side of the road, almost getting hit by several vehicles. She turned the Jeep off and restarted. She began traveling again, going slower this time, and it didn't happen again for about 30 minutes. She again went over a small bump (the dividers in the road where it switches to a bridge) and it began to shake bad again. I read online that this is a known problem. This is not safe. She could have been hit, or she could have hit someone. She is so terrified, she will no longer drive the vehicle.
Jun 05, 2023
The Jeep has had a deadly death wobble. it has been awful to drive Jeep has parts on back order for 6 months. it continues to throw me off the road or into oncoming traffic.
May 12, 2023
I experience extreme shaking of the steering wheel when traveling in the freeway and hitting a small imperfection on the road causing the care to shake and the steering wheel to vibrate violently to the point i have slow down abruptly from 70MPH to under 50MPH. Took the Jeep to have it check after a day the dealer was not able to reproduce the issue, advised them of the speed that it happens at and are not willing to work on it. They are asking me to pick the car up. No warning prior to issue happening, you can be driving smoothly down the road up to 80MPH once the imperfection in the road is hit the car starts vibrating/shaking.
Jun 22, 2022
MY HUSBAND AND I HAVE HAD 4 INCIDENTS OF SHAKING OF THIS VEHICLE AFTER TURNING SLIGHTLY WHEN HITTING A BUMP IN THE ROAD WHETHER TRAVELING 45 OR 65 MILES PER HOUR. INITIALLY WHEN LEASED HAD SOME STEERING ISSUES WHICH WE ATTRIBUTED TO TIRE PRESSURE. 1ST INCIDENT OCCURRED 11/20 SENT TO GARAGE AND HAD A STEERING ADJUSTMENT DUE TO RECALL. IN MARCH OF THIS YEAR TWO OTHER INCIDENTS. COMPLAINTS HAVE BEEN SENT TO THE COMPANY, A CASE MANAGER ASSIGNED. CURRENTLY IN THE GARAGE, THE DIAGNOSTIC WAS NEGATIVE AND THE CAR HAD TO BE BROKEN DOWN AND A NEW STABILIZER APPLIED. DID NOT WORK ACCORDING TO TECH, SHAKING WAS WORSE. I AM WAITING TO HEAR FROM CM NO VERBAL CONTACT AT ALL. THE CAR IS UNSAFE. I AM NOT SURE IF ANYONE HAS REPORTED HOWEVER ON LINE REPORTS ON ELECTRONIC MEDIA ARE NUMEROUS. I FEEL IT NEEDS TO BE INVESTIGATED DUE TO THE LAST INCIDENT ON A 4 LANE ROAD PASSING A TRUCK WAS SCARY. I DO THINK DEATH SHOULD BE A REASON AND I THINK IT IS SAD TO HAVE TO CONTACT AN ATTORNEY TO DRIVE SAFETY. LET ME KNOW IF YOU NEED FURTHER DETAILS.
Apr 28, 2022
+ 1 more complaint for this component
UNKNOWN OR OTHER,VISIBILITY/WIPER
5 complaints
Component or System: Driver’s sun visor assembly (hinge/mounting bracket near top left of windshield). Description of the Problem: While driving, the driver’s sun visor became loose at the hinge where it connects to the plastic mounting near the top left corner of the windshield. The visor then detached completely and was left hanging by the electrical cord, obstructing my forward view and creating an immediate safety hazard. Safety Risk: The detached visor blocked my line of sight while driving and could easily cause a collision if it occurs at highway speeds or in traffic. Additionally, with the bracket broken, the visor can no longer be used to block sunlight, increasing the risk of glare and impaired visibility during sunrise or sunset. Inspection and Confirmation: The issue was verified by a Jeep dealership; however, they stated that there was no permanent repair available other than visor replacement. This occurred several years ago while the jeep was still under warranty. Availability for Inspection: The defective visor is available for inspection upon request. Reproduction of the Problem: Based on multiple online reports and discussions found on Google and Reddit, this appears to be a common occurrence among Jeep Wrangler and Gladiator vehicles, specifically involving the driver’s sun visor detaching or becoming loose at the hinge. There are multiple videos/pictures of people complaining and asking how to fix the loose/broken clips for visors. Something more reliable that the OEM as it keeps malfunctioning. Warning Lamps or Messages: No warning lamps or messages were displayed prior to the failure. The visor detached suddenly without any indication.
Nov 11, 2025
The sun visors break off and fall down, obscuring view of the road ahead. This happened on both sides after two years of ownership, was replaced under warranty, then broke apart two years later out of warranty. The dealership demands hundreds of dollars to fix PER visor. For the exorbitant price for a part that shouldn’t even wear out like that (or that quickly), the only alternative is to buy third party brackets to secure the visors instead. These brackets are not made or offered in any way by Jeep or Mopar. Broken visors on 2018-2024 models are a well-known and very common problem according to Jeep’s own service technicians and hundreds of other Jeep owners online. Jeep/Stellantis should be forced to issue a recall on the visors / install for free the necessary securing brackets and offer full refunds to any customers who already paid out of pocket to get their visors replaced at the dealership. The part/design itself is faulty and having them replaced without the addition of extra securing brackets only guarantees that they will break again in the future. Having the sun visor suddenly fall / hit you / dangle in front of your face while driving is an absolute safety hazard and it’s shocking that nothing has been proactively done by Jeep to address this concern.
Dec 29, 2024
Visors are not able to be used due to breaking—this happened within 2 years of purchasing the vehicle and there are forums of over 22 pages dedicated to this issue. I was driving, and the visit just fell from the roof, plastic piece holding it broke, it just dangles from a wire. Cannot see while driving into sun and I am unable to use my visors as a result. Extremely dangerous
Jul 18, 2024
Both drivers and passenger side sun visors have fallen off at the hinge with minimal use. Vehicle is under 60k miles and bought new.
Oct 18, 2022
I was driving down the interstate and the sun visor fell and obstructed my view. I had to manipulate it back to the clip to get it to stay out of my way, all while driving at high speeds and in traffic. Doing an online search I see where the visor is defective in many of these vehicles. Luckily I wasn't involved in an accident, but the potential was there as the visor broke and dangled in my view of the road at Interstate speeds. I found this image and mine looks the same. https://www.jlwranglerforums.com/forum/attachments/20190914_175938-jpg.228307/
Nov 23, 2021
SERVICE BRAKES
5 complaints
The front right brake line is collapsed can't find a replacement
Jul 31, 2025
Both left and right brake hoses failed internally causing caliper to lock closed. About 2 months ago I noticed upon application of brakes vehicle would pull hard to the right and the left front caliper/rotor brake system remained locked causing overheating to the point on smoking. This was remedied with replacement of hose, caliper and pads. Recently the jeep began pulling hard to the left upon braking, and the right caliper/rotor brake system were overheating due to the right brakes being stuck closed. Repair has not been completed as replacement parts from Chrysler are back ordered. I feel this is unsafe on multiple levels as it affects braking action including antilock brakes, causes premature wear on pads and rotors, and could create a situation where it affects wheel bearings and other nearby components.
Jul 28, 2025
I am the origional owner of this vehicle. The vehicle has approximately 67,000 miles on it. I own a Mopar premier extended warranty covering the vehicle for 7 years, or 100,000 miles, whatever comes first. My complaint, which I believe creates a severe safety hazard on a public roadway, is the inner front fender wheel lines have failed on three different occasions requiring replacement. When the liners fail, it leaves exposed the 4 individual brake lines from the master cylinder. Road debris, when the inner fender wheel well is missing, can easily strick the brake lines by road debris thrown from the front tire while driving leading to brake failure and loss of control which can result in injury up to and including death to the driver, occupants, or others. I have contacted corporate Jeep on two different occasions to ask for repairs, and they refused to correct the issue. Their position is the vehicle is beyond the 3 year, 36,000 mile initial warranty, and my extended warrenty will not cover the repair as this wheel well liner is considerd a "trim piece". I am looking to NHTSA for assistance as this failure is something that should be mandated for a safety recall, and the dealer has told me the design of the liner on the JL series is prone to failure. I have owned 4 other Jeep Rubicon's over the past 10-15 years, and this has not been an issue on my other vehicles prior to the redesign of current Jeep Wrangler JL series. I have filed a complaint with Jeep, and they refuse to escallate my issue. The dealer says they cannot address the issue without corporate approval, and Jeep does not have a work flow to escallate the issue internally. I have photos which will clearly show the exposed 4 brake lines at the upper edge of the frame rail. I attempted to upload 8 photos of approximately 80-90 KB each. Your web portal would not accept any photos. Help me submit photos for review.
Aug 10, 2024
The contact owns a 2020 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed but failed to respond. The brake pedal was depressed multiple times however still failed to respond. The vehicle proceeded to drift 150 yards causing the vehicle to crash into the contacts residence and come to a stop at a piece of furniture. No warning lights were illuminated. No injuries were sustained. The front passenger side of the vehicle was damaged. The vehicle was taken to a dealer, where it was repaired for cosmetic damages, however; it was not diagnosed or repaired for the failure. The contact stated that the failure reoccurred while driving at an undisclosed speed, the brake pedal failed to operate causing the contact to crash into the vehicle in front. No warning lights were illuminated. The vehicle was not damaged. No injuries were sustained. A police report was filed. The vehicle was then taken to an independent mechanic, where it was diagnosed with a high-current fuse array that needed replacement. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000.
Aug 08, 2024
When starting my 2020 Jeep Wrangler all warning lights were flashing. I called dealership and they asked if the car could be driven. Eventually all of the lights went off except service engine and we were able to drive it to the dealer. They did a diagnostic check and could not identify the problem. They then reset the service engine light. One day later the same thing happened again shortly after starting and while we were driving. The car braked on its own without any notice while we were driving and everything started flashing again. We could not shift the car or move it. We decided to have it towed to the dealer. After 3 days they found that the ABS Module had to be replaced. Unfortunately these modules are back ordered for several months. I have no idea when my car might be fixed.
Mar 22, 2024
STEERING,ELECTRICAL SYSTEM
5 complaints
I was pulling into work when my dash lit up with all warning lights, I was unable to shut my vehicle off. I had to disconnect the battery to do so. After a couple hours of being disconnected, it operated normal. Few hours later, went to leave a store and it lit up again, this time my steering was nonfunctional. The common issue was the can buss connector. For several years this has been an issue, apparently a TSB was placed but I am unable to find it. This should be a national recall. This part controls literally every electrical component of this vehicle. It's I intermittent and unknown to when it will malfunction. This creates a huge hazard to driving as when it does malfunction, you're unable to steer, your vehicle can shut off, it's not safe at all. Then come to find that the part isn't even covered as a replacement on the TSB. There is no reason this part should not be recalled, how does a small plastic block become defective other than poor craftsmanship? When the vehicle can't communicate to the other parts (engine, transmission, steering, fuel system, etc) that is a huge problem and is not worth the risk of death because someone can no longer drive or steer when going 65 mph.
Jul 02, 2025
Steering wheel gets very hot and the steering wheel and steering column start to smoke. Burning smell is toxic. This is a safety issue that needs to be repaired by Jeep.
Dec 04, 2024
my jeeps (2020 4door wrangler unlimited sport JL) VIN does not come back to any recalls on the NHTSA but it has the old aluminum steering gear part# (P68250506AE) and needs to be replaced by the new part# (68507569AA) and a EHPS software eopdate per TSB 08-003-21 REV. A. some dealers are not honoring the TSB if the VIN does not come back to a recall. this issues causes unsafe steering wander and lead pull left to right. I think the dealers should be notified that there are still jeeps with the aluminum steering gear that does not show up on recalls.
Jun 10, 2023
VEHICLE WOBBLES OVER 70 MPH SPEED LIMIT IS 75. GETS WORSE OVER UN EVEN ROAD OF SPEED BUMP AT ANY SPEED. FEEL LIKE THE WHOLE JEEP IS GOING COME APART. ALSO WHILE DRIVING THE SCREEN JUST GLITCH EVERY 10-SECOND. IT GETS WORSE USING CARPLAY
Aug 27, 2020
TOOK MY JEEP WRANGLER IN FOR SERVICE TO ADDRESS A SERIOUS HIGHWAY SPEED OVER STEERING ISSUE. AT FREEWAY SPEED YOU CAN NOT HOLD THE JEEP INTO A CURVE WITH DRIFTING OUT OF THE RADIUS OF THE CURVE. THIS FORCES A SLIGHT CORRECTION WHICH OVER CORRECTS THE OTHER WAY. I ALSO HAVE MY PREMIUM SOUND LEFT SPEAKERS CUTTING OUT PERIODICALLY WHEN DRIVING.
Oct 14, 2019
STEERING,UNKNOWN OR OTHER
4 complaints
Problem seems to be within the steering component.While driving it wanders back and forth pretty bad. Yes it would available for inspection if requested. It has not been confirmed by a dealer but i have reed many complaints about the same problem.I think it is dangerous the way it wanders.
Nov 09, 2025
BOUGHT OUR VEHICLE NEW AS YOU DRIVE DOWN RODE THE FASTER YOU GO THE HARDER IT IS TO CONTROL STEERING TO STAY IN YOUR LANE. REPORTED IT TO DEALERSHIP THEY WON'T TAKE IT ON MAIN ROAD TO DRIVE FASTER THAN 35 SAYS IT'S A JEEP THING. THIS IS CONSTANT HARD TO HANDLE WHILE IN REGULAR DRIVE MODE.
Sep 03, 2020
AT SPEEDS ABOVE 40MPH THE VEHICLE JUST WANTS TO WANDER USUALLY TO THE DRIVERS SIDE. HAVE TO CONSTANTLY OVER CORRECT TO KEEP IT STRAIGHT. THERE IS A BAD LEAK ALLOWING OUTSIDE AIR TO ENTER THE VEHICLE ON THE DRIVERS SIDE.
Aug 30, 2020
I PURCHASED MY NEW JEEP WRANGLER 2020 UNLIMITED JUST OVER A MONTH AGO. I HAVE NOTICED THAT, WHEN DRIVING AT SPEEDS ABOVE 40MPH, THE CAR IS VERY DIFFICULT TO HANDLE AND THE CAR, AS WELL AS THE STEERING WHEEL, WANDER ALL OVER THE PLACE. WHEN DRIVING ON A HIGHWAY, I FEAR FOR MY LIFE AS THE CAR WANDERS AROUND THE LANE AND MUCH WORSE IF THERE IS A SLIGHT WIND CURRENT THAT HITS. IT IS VERY UNSTABLE AND VERY UNSAFE. I HAVE TAKEN THIS TO MY JEEP DEALER AND THEY INSIST THAT IT IS NORMAL COMPARED TO OTHER WRANGLERS THEY HAVE TESTED ON THEIR LOT. THIS IS A VERY IGNORANT RESPONSE AS IT DOES NOT SOLVE MY SPECIFIC PROBLEM. I FEAR THAT THIS WILL CAUSE A HUGE ACCIDENT ONE DAY ON THE ROADS AND BELIEVE THERE IS A FIX FOR THIS PROBLEM BUT THE DEALER DOES NOT WISH TO FIX OR REPAIR THE ISSUE. I APPRECIATE ANY HELP WITH THIS. *TR
May 28, 2020
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
4 complaints
Jeep purchased in May of 2023. A few months later the Instrument Panel Cluster would go dark while driving for no reason at all. Taken to local trusted dealership to diagnose, found that the IPC needed to be replaced. Replacement performed & all costs associated were paid for by me, the vehicle owner ($748.90 in total). This issue has already been recalled for other 2020 Jeep Wranglers, as detailed in RCONL-24V652-2819. I am requesting that my Jeep be included as well.
Jun 19, 2025
In August the entire instrument cluster on my vehicle suddenly quit working while driving. Just prior to this the check seat belt warning came on though my seatbelt was engaged. I pulled over, released then re-engaged the seatbelt , turned the engine off and restarted it and began driving when the entire instrument cluster lost illumination and NONE of the gauges were working, no speedometer, engine monitoring, gas gauge etc. But the engine was running,lights ,turn signals, windshield wipers were all working. After my son and I tried unsuccessfully to find the problem we contacted our Jeep dealership, but couldn’t get an appointment until mid September to have it checked. They found that it was an internal problem and the unit needs to be replaced. However the parts are unavailable at this time from their supplier. Apparently this has been a problem with other owners and the supplier said that Jeep is changing the cluster unit and the new ones won’t be available to order until November 20th. I believe this is a safety issue since the driver is unable to monitor issues using the instrument cluster and it occurred suddenly and obviously has happened to other owners and therefore a recall should be issued and the problem fixed.
Sep 25, 2024
The infotainment screen will freeze when the backup camera is active. May lead to an accident since the screen may give impression you are clear but it is actually frozen.
May 27, 2021
I PURCHASED THIS VEHICLE ON 30 OCTOBER 2020. I DROVE FOR 38 MILES TOTAL. ON NOVEMBER 1ST AT APPROXIMATELY 02|:30 A.M. THE VEHICLE CAUGHT AFTER BEING PARKED FOR MORE THAN 15 HOURS. TOTAL MILEAGE ON THE VEHICLE 131 MILES.
Nov 23, 2020
AIR BAGS
4 complaints
The contact owned a 2020 Jeep Wrangler. The contact stated while the contact's wife was driving at an uncertain approximately 45-90 MPH, another vehicle merged in front of the contact causing the driver to swerve and the other vehicle crashed into the front driver-side tire and frame. The contact stated that the air bags did not deploy. The vehicle was towed to a local tow yard. The contact stated that the vehicle was later towed to the insurance company's tow yard for inspection. The vehicle incurred damage to the front driver's side of the grill and the driver's side of the vehicle. In addition, the contact stated that the front driver's side wheel was folded underneath the vehicle. The vehicle was condemned as a total loss by the insurance company. The contact's grandson, who occupied the front passenger seat, sustained no injuries. The contact's wife was transported to the local hospital. The contact's wife received unknown injuries and was transported to the hospital for a CT scan and continued medical attention with her primary care doctor, a neurologist, and continued physical therapy. A police report was filed. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 61,000.
Jan 28, 2025
the accident the guy hit me on the back and I rolled over like four times. The air bag didn't come out.
Apr 27, 2024
This particular jeep has been in 2 accidents where partial front and complete front impact occurred with zero airbag deployment. 1st wreck was 33k in damages with a bent frame and second was 10k . Both accidents bumpers needed replaced. Aug 28 2023 wreck was Jeep struck power pole [broke in two] at around 45mph and Feb 11 2024 centered a tree after striking a deer 15mph
Feb 16, 2024
The contact’s daughter owned a 2020 Jeep Wrangler. The contact stated that while his daughter was driving at an unknown speed, another vehicle crashed into the front passenger’s side of the vehicle and another vehicle crashed into the front driver’s side of the vehicle, causing the vehicle to roll three times. The contact stated that the air bags failed to deploy. As a result of the air bag’s failure to perform as needed, the passenger sustained injuries to the chest and head, and also had a seizure. The contact’s daughter sustained an injury to the head and punctured lungs. Medical attention was required. A police report was filed. The vehicle was towed to a tow yard and deemed a total loss by the insurance company. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 15,000.
Oct 03, 2022
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
4 complaints
The situation detailed in document ZD8 is currently impacting my Jeep, as well as an overwhelming number of other Jeeps across the country. It is quite distressing to learn that the part I urgently need—the coolant bottle reservoir—is entirely on backorder. To make matters worse, this particular component is no longer being manufactured. What raises alarms for me is how this scenario can be regarded as acceptable at all. It prompts serious questions regarding the nature of the recall, particularly since it has been classified as voluntary. This classification appears to be quite misleading, given that the issue extends beyond just specific Vehicle Identification Numbers (VINs). In reality, the problem has a much broader reach than merely the listed VINs, impacting a wider array of vehicles than is currently being recognized. It is troubling that so many Jeep owners are left without this essential part for their vehicles, beckoning a broader reflection on the accountability of manufacturers when faced with such significant issues. The extensive impact of this situation raises urgent calls for clarity, responsibility, and action to address the needs of affected consumers. This situation not only undermines trust but also highlights the pressing need for the automotive industry to prioritize consumer safety and welfare.
Jan 14, 2025
My Jeep Wrangler 2020 Sports Unlimited started malfunctioning on the road and the Jeep stopped, started smoking, caught on fire, and Blew up
Jan 11, 2025
The wipers were on and lights were flickering. The car does not turn on.
Aug 28, 2024
HAD IT FOR LESS THAN 2 WEEKS (WAS BRAND NEW, PURCHASED WITH ONLY 43 MILES) AND DECIDED TO TAKE IT ON A FALL ROAD TRIP. HALFWAY THROUGH OUR ROAD TRIP (ABOUT 100 MILES IN) ENGINE STARTED 'JUMPING' AND 'HEAVING' WHILE IN CRUISE CONTROL ON THE HIGHWAY AT 65 MP; THEN WOUDN'T ACCELERATE AT ALL, AND SPEED STARTED TO DECLINE. WAS VERY NEAR AN EXIT, SO WAS ABLE TO COAST IN TO A GAS STATION. ELECTRONIC THROTTLE CONTROL ERROR CODE + SERVICE ENGINE LIGHTS WERE LIT. ATTEMPTED TO TURN OFF AN ON SEVERAL TIMES, HOPING THIS WAS JUST SOME KIND OF GLITCH, BUT AFTER MULTIPLE ATTEMPTS IT WOUDN'T EVEN STAY STARTED. WHILE IN PARK, AFTER PRESSING "START" ENGINE JUST KEPT JUMPING THEN AUTOMATICALLY WOULD SHUT ITSELF OFF. OUR WHOLE FAMILY STRANDED HOURS AWAY FROM HOME. UNDER 500 MILES AND IT HAD TO BE TOWED IN TO THE NEAREST DEALERSHIP WHERE IT'S BEEN SITTING FOR ALMOST A WEEK NOW AND THEY STILL HAVE ABSOLUTELY NO IDEA HOW TO FIX IT. WAS TOLD THAT IT LIT UP WITH SO MANY ERROR CODES THEY HAVE TO GET A SPECIAL ENGINEER FROM MOPAR TO COME OUT' JUST IN SHOCK THAT WE'RE HAVING THIS ISSUE WITH A $65K VEHICLE. VERY UNSAFE.
Oct 20, 2020
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
3 complaints
Driver side dashboard experienced an instrument cluster failure causing the center dashboard information to go completely blank so that the mileage, amount of gas, speed, warning lights, etc. are all no longer visible. There appears to have been a recall for a similar issue for Jeep Wrangler years 2018-2024 but I have been told my VIN is not part of that recall even though it appears to be the same cluster failure issue.
Dec 03, 2025
While driving car, instrument cluster went blank. It does not display important vehicle information like speed.
Nov 20, 2025
The digital instrument cluster (Electronic Vehicle Information Center – EVIC) on my 2020 Jeep Wrangler has failed, and no longer displays critical vehicle information. This includes fuel level, engine and oil temperature, mileage, tire pressure, and other key dashboard data. This failure creates an unsafe driving condition due to the inability to monitor vehicle speed, engine status, or fuel availability. I brought the vehicle to the dealer, and they confirmed the cluster is nonfunctional, but also stated that my VIN is not covered under the existing recall. After extensive research, I discovered hundreds of reports from other Wrangler owners experiencing the same failure in 2018–2021 models, yet Jeep has only issued limited recall coverage, seemingly based on build date rather than known defective components. To make matters worse, no replacement parts are available, either through the dealership or third-party suppliers. I am now left without a fully functioning vehicle and no support or resolution from Jeep or its dealers. This is a widespread and well-documented issue that affects driver safety and should be subject to expanded recall or mandated remedy. I urge NHTSA to investigate why so many similar failures are not covered under existing recalls.
Jun 15, 2025
EXTERIOR LIGHTING
3 complaints
Gauge cluster flashes and continues to spaz out impeding the use of the instrument controls such as speedometer and other equipment on the gauge cluster. This part is currently recalled on SOME jeeps. For some reason my 2020 wrangler was not included and it should be.
Nov 18, 2025
I reported the instrument panel failure to jeep cares and my vehicle was not listed in the recall. I completed this repair 1/28/2022. I am concerned that all the jeeps affected were not included in the recall. I am not sure how fast I was going because there were no lights on the dash to allow me to see the MPH. Mileage was 52423. The instrument panel went dark several minutes while I was driving down the highway. It required replacement. [XXX] was notified on [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Oct 17, 2024
When driving at below freezing temperatures at night during snow storms, snow/ice will accumulate on and completely cover the headlight lenses rendering the headlights unusable. This is a problem primarily for vehicles with LED headlights. The problem happens on both the primary headlights and the fog lights
Dec 27, 2021
ELECTRICAL SYSTEM,EXTERIOR LIGHTING
3 complaints
My Jeep wrangler required the instrument panel to be replaced due to failure. The entire console lighting went dark while I was driving. I had not information on my speed and it made me take my eyes off the road when I tried to figure out what happened I did not have an accident but my fear Jeep is not issuing a recall to all the vehicles affected. Notified them of the safety concern by in January of 2022. My vehicle was not issued in the recall and they would not cover the repair even though it was the instrument panel failure on my repair bill. I was unable to look at the mph. Submitted complaint to Jeep of instrument panel failure.
Nov 08, 2024
I was driving home with my 3 kids in the car. Age 13,10,2 We were almost home and my daughter shouted from the back seat… “ there’s a fire .. there’s a fire” my self and my 13 year old son proceeded to look outside the car for a fire. We both kept saying where? My daughter then said “ right there look up” we both looked and the passenger side visor was in flames where it connects to the roof of the jeep. My son tried to blow it out but it sparked up 2 more times before he held the visor up before the fire went out completely. This was absolutely terrifying. I’m so worried my car is going to catch on fire while I am sleeping tonight. Please help
Aug 08, 2023
I stopped to fill up with gas and when I started my Jeep all my instruments are dead. No speedometer no tachometer no fuel no temp. Everything else works fine. I checked all fuses and they are good. I also replaced my auxiliary battery and still everything is dead.
Jul 09, 2023
STEERING,ELECTRICAL SYSTEM,ENGINE
3 complaints
Power steering failed and lost engine power. Very dangerous and potentially life threatening event. Unit would not start again for at least 15 minutes. This is the second time this has happened since the dealership was supposed to have fixed by changing out the battery. I reiterate THESE ARE VERY DANGEROUS EVENTS AND COULD CAUSE A FATAL TRAFFIC ACCIDENT.
Feb 11, 2024
After one year of owning the Jeep Wrangler 2020 the steering wheel would lock up while driving. This not only puts me at risk but others also. After multiple times of this happening I have dodged multiple accidents and collisions with other cars and thankfully avoiding death. When the steering wheel locks & this happens I am not able to turn the wheel at all. We have attempted to get this car repaired by our dealership over 5 times, we are now in the process of the lemon law and FCA completely does not care. they are continuously brushing us off and dragging this whole process out. I have explained how dangerous this problem is and no one contacts us back. we have sent multiple emails and called and left voicemails and no one responds. FCA keeps asking for paperwork we have sent multiple times. This jeep wrangler is a death trap and I refuse to drive it. We are making payments every month and cannot enjoy the car. we have not even missed one payment and this is how we get treated. I will not recommend jeeps products to anyone. I don't think I will ever buy a jeep product again. I am putting this out there so no one else will be put in this miserable position or put their life In danger dealing with jeeps awful products. this needs to be addressed before someone dies.
Jun 01, 2022
I am getting an error message to "service shifter", and "service stability". The cars goes into a limp mode. The dash board alarms every error possible. Driving the car is unsafe, as it is unpredictable. When the car is off and the keys are not in it, the car will run in some way because the windshield wipers will start working. The vehicle has been brought to the dealership 4 times now with the same problem. They have not yet been able to permanently correct the issue. At most, I have gone 50 mile until the issue comes back. The warning messages will "ding" and appear on screen and the steering wheel will prevent driving any other way than straight forward. There were no other symptoms in the car, the car has been serviced regularly and on schedule by the dealership, and has approx 32K miles at this time. I have been researching the issue in different forums, and it appears that this has been reported as an issue since 2018. Unfortunately, I have yet to see a solution posted on the matter.
May 27, 2022
STEERING,SUSPENSION,UNKNOWN OR OTHER
2 complaints
Suddenly at 82,000 miles, my 2020 Jeep Wrangler Sport S 4 door began shaking uncontrollably while I was driving. It was a terrifying experience. I took it to the mechanic and he replaced the steering damper. The uncontrollable shaking continued. The mechanic replaced the steering damper again. The shaking continues. I have had a wheel alignment and tires balanced. I am scared to drive the vehicle. I don't know what else to do, except trade it in?
Dec 08, 2025
Driving on the highway, when the roadway changed from paved to a bridge roadway, the vehicle began shaking uncontrollably and i had to hit my brakes and pull off the side of the road. I was going 75mph at the time. The vehicle now shakes uncontrollably when i hit any type of bump and i have to pull over. my front tires start shaking like a broken shopping cart wheel and it looks like they’re about to fall off when looking at the car from outside. I went to jeep and they said the issue is a steering damper issue. based on several online reports, it looks like this is a common issue with jeeps and no recall is being put out
Mar 14, 2023
VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
2 complaints
Digital display that shows speed and fuel level stops working and goes black while driving. Happened in 2024 and the display was replaced at my cost. New display experienced the same blackout in January 2025. Manufacturer is unable to deliver a new replacement display to their dealership to fix the vehicle. It has been almost 5 months without any resolution in sight. Other owners who have used my carwash have mentioned similar experience
May 29, 2025
The instrument panel cluster in the 2020 Wrangler Sahara seems to have failed. As such, the driver cannot read the gas gauge, tire air pressure, and other vital metrics. There is a recall on this issue (30B), however my VIN is not included. I would kindly ask to see if my VIN should be included. The Wrangler has approximately 57,000 miles. This problem has been diagnosed by Capitol Garage in Willimantic, CT, Gary Bennett (Service Advisor). 860-786-4759 Jeep Customer Care Case # [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
May 05, 2025
ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE
2 complaints
The contact owned a 2020 Jeep Wrangler Rubicon. The contact stated that the battery and engine lights were illuminated. The vehicle was taken to the local dealer but was not diagnosed or repaired. The contact stated that while driving up a hill at 30 MPH, the vehicle became uncontrollable and went into oncoming traffic. The driver was depressing the brake pedal, but the vehicle failed to stop and crashed into a Toyota Tacoma and a Toyota Corolla. The contact sustained an injury to her knee, and medical attention was provided. The airbags deployed. There were no reported fires. A police report was filed. The vehicle was towed to a towing lot. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted. The failure mileage was approximately 80,000. The vehicle was deemed a total loss by the insurance company.
May 22, 2025
My vehicle had a rough idling and then flashed an autostart symbol and stated on the dashboard that my autodash has been disabled. Later that day I drove my vehicle again, then the dashboard lit up like a christmas tree and every light was on and my car went limp. I pulled over on the side of the road and let my car stay off thinking it would help. Waited some time and tried to turn it on and it wouldnt turn back on until the 5th attempt. took my vehicle to jeep a few days later where they diagnosed it saying it needs a new ABS control module. However, the control module is on back order with no ETA in sight. There are multiple other people in my exact situation waiting 6+ months for their ABS control module. My car is undriveable as it has no traction control, will go limp, and no ABS system. I have been without my car for a month and they have not provided a loaner. To my research this has been an issue since september of 2023 and has yet to be a recall.
May 22, 2025
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
2 complaints
Had gas leak on lower part of engine leaking gas from the high pressure fuel line took it to a dealer ro so the repairs Jan 29th 2025 and my jeep is still not right ..it had no mechanical problems at all except the leak and now they have had to replace the reservoir for coolant due to broken damaged line and the vehicle has no power at all since the dealership has had possession of my vehicle ...it is the 2.0 liter turbo
Apr 24, 2025
An internal defect in the 2014-2020 Jeep Wranglers with the 3.6L Pentastar V6 engine affects its rocker arms, lifters, and related valvetrain components, including the engine control module (ECM) software that controls the precise timing and function of the lifters. Specifically, the rollers of a Pentastar engine’s rocker arms prematurely wear down, become loose, and then drop, which shifts the rocker arm out of alignment. The rocker arms then come into contact with the cam, scraping both components and creating metal debris. This Pentastar V6 engine defect creates an audible ticking sound that stems from metal particles and debris from the failed rocker arms and other components, contaminating the engine oil and circulating throughout the engine. This defect also causes engine misfires, resulting in bucking and surging, decreased engine performance, hesitation, loss of power, premature wear on internal components, and eventually catastrophic engine failure. The check engine light came on in my 2020 Jeep Wrangler with 69,000 miles. After having it read by a dealer, it showed the P219A code, Bank 1 air/fuel imbalance. The dealership told me that if the Jeep was running fine, I did not have to worry about it, as it was likely an O2 sensor. The code was cleared, and the P219A code returned the following day. It was driven approximately 500 miles before noticing that it began idling roughly and had an engine tick, which the dealership confirmed to be a valvetrain issue. The rocker arms, lifters, valves, and camshaft components of the Pentastar V6 engine in my 2020 Jeep Wrangler with 70,000 miles have failed. Three Jeep dealerships in my area and MANY online forums stated that this is a common occurrence with this engine, which has escalated my concern about this problem.
Feb 16, 2024
ENGINE AND ENGINE COOLING
2 complaints
The contact owns a 2020 Jeep Wrangler. The contact stated that while stopped in traffic, she observed a revving sound coming from the engine compartment. The message that the engine was overheating was displayed, and the temperature gauge remained on H(Hot). The contact stated that when the accelerator pedal was depressed, the message disappeared. The vehicle was taken to the residence, where the contact observed that there was no coolant in the coolant reservoir. The contact added coolant to the coolant reservoir but became aware that the coolant reservoir was empty after one week. The vehicle was not diagnosed or repaired. The contact stated that coolant was added to the reservoir. The contact believed that the failure was associated with Manufacturer Recall Number: 07-001-22REV-A. The manufacturer was notified of the failure. The failure mileage was approximately 80,000.
Apr 07, 2025
The contact owns a 2020 Jeep Wrangler. The contact stated while coming to a stop at a stop sign or red light, the Stop/Start feature failed to function. No warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed that a diesel exhaust component needed to be replaced because of a leak. The vehicle was repaired; however, the failure persisted, and the contact stated that the Stop/Start feature was not displaying as active. The vehicle was then taken back to the dealer, where it was diagnosed that the auxiliary battery needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was made aware of the failure. The approximate failure mileage was 24,000.
Dec 09, 2022
TIRES
2 complaints
# 11644630 This is the reference number to the representative I spoke with. I am attaching the latest letter I have received stating our tires was recalled. This letter attached was received on February 25, 2025.
Mar 04, 2025
TIRE SIZE: 35X12.5R18 I bought these tires off Amazon and I was notified in December they was recalled. I have been dealing with the seller along the way and the manufacturer. The manufacturer asked me to grind the emblem off the tire to make them meet the standards of the recall. I refused to do so. I contacted Amazon to get a refund and the seller will not issue a refund. Can you help me please?
Feb 24, 2025
STEERING,SUSPENSION,STRUCTURE
2 complaints
- when driving on the highway, vehicle and steering wheel will shake uncontrollably if going over any bumps or grooves. vehicle is available for inspection and is currently being inspected by nearest dealership. - car would begin shaking and steering wheel would begin shaking and locking up. - problem is currently being assessed by nearest jeep dealership. - no warning signs or messages appeared prior to vehicle and steering wheel trembling. problem first appeared 1/2/2024.
Jan 28, 2025
On January 2, 2023, at about 4:00 PM I encountered the ‘Death Wobble’ while driving in my 2020 Jeep Wrangler (2-door) VIN: [XXX], purchased from Dave Smith Motors, Kellogg, ID on about 7/17/2020. I was driving North on I-15 about 10 miles South of Nephi, UT. I was traveling in the left lane at Freeway speeds (75-80 mph) when the front of the vehicle commenced to shake violently. My first thought was that both front tires had blown, although I did not observe any obstacles on the wet driving lanes. My second thought was, how do I get out of these mess without causing a major accident on that very busy stretch of Freeway holiday traffic? I, of course, braked and pulled to the left in an attempt to avoid getting rear-ended and immediately encountered snow and ice on the left shoulder and then on the ground adjacent to the Freeway. I managed to get off the Freeway, but continued to fishtail, almost losing control on the snow and ice. Eventually the vehicle ended up in a sideways slide perpendicular to the Freeway with the front of the vehicle aimed at the Freeway and heavy TRAFFIC! At that point I had no control over the vehicle as it continued to slide sideways headed for a huge drainage ditch. Luckily, we stopped before the precipice. I scrambled out of the vehicle as soon as it stopped sliding to see what had happened to the front end of the Jeep. There was no obvious damage, the tires were not flat, and I couldn’t figure out what had happened. I have now received a NOTICE OF PROPOSED CLASS SETTLEMNT, that upon further research informs me that 2020 Jeep Wranglers have a manufacture defect that causes the ‘Death Wobble’ in precisely the conditions that existed with me. “…2020 Jeep Wranglers …have a front suspension steering damper defect that causes the steering wheel and front suspension of the vehicle to shake after contact with a bumpy road surface at highway speed.” I was not aware of the Manufacturer's defect. The JEEP is unsafe!! INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Feb 27, 2023
ELECTRICAL SYSTEM,ENGINE
2 complaints
Unknown what started the issue. While driving it, service electronic control dash light went on. The vehicle started losing power. We were able to get to the highway shoulder. Other dash lights were going on as we were moving over. Immediately after putting it in park and turning the vehicle off, smoke started billowing out from the hood. The vehicle engine was on fire and it was completely destroyed. The only on-going issue we had with it was auto start/stop with both auxiliary and main battery having to be replaced twice over the course of 4 years. There was an active recall for fuel pump component and we were on a waiting list for parts from the dealer since Sept 2023 and we were still waiting.
Sep 10, 2024
The contact owns a 2020 Jeep Wrangler. The contact stated that while driving at an undetermined speed, the vehicle stalled. While using the Stop/Start feature, the vehicle stalled while in drive. The vehicle was restarted. The contact stated that several unknown warning lights were illuminated. The vehicle was taken to the local dealer, who informed her that the battery would have potentially exploded if she had continued to drive the vehicle. The mechanic noticed that the battery was smoking. The vehicle was diagnosed and the contact was informed that the batteries needed to be replaced. The vehicle was not repaired. The manufacturer was notified about the failure but no additional assistance was provided. The failure mileage was approximately 45,000.
Oct 05, 2022
STEERING,WHEELS
2 complaints
While driving around 44 mph the vehicle started with a death wobble, steering wheel started shaking very hard at the point I almost lost control of the vehicle and crossed the other lane. It’s very scary and dangerous that if another driver is close,we could have an accident.
Jan 24, 2024
I JUST BOUGHT THE JEEP AND GOING HOME ON HIGHWAY AT SPEED OF 50-60. JEEP WAS GOING LEFT AND RIGHT (WOBBLING) AND STEERING WAS LITTLE SHAKY. I THOUGHT IT MAY BE WIND AND HOLD ON TO STEERING CAREFUL. MY WIFE WAS FOLLOWING ME IN DIFFERENT CAR AND SHE NOTICED THAT TOO. WHY I AM GOING LEFT AND RIGHT BUT STILL STAYED IN LANE. AFTER COMING HOME I DID GOOGLE SEARCH I SEE MANY REFERENCE OF "DEATH WOBBLE". I SEE JEEP KNOWS THIS ISSUE AND IT IS REALLY SAD TO SEE THIS ISSUE IN 2020. I MAY RETURN THIS VEHICLE. I AM STILL UNDER 250 MILES / 5 DAY RETURN PERIOD. I WILL TALK TO DEALER IN THE MORNING. PLEASE INVESTIGATE AND DO THE RIGHT THING. I CAN'T IMAGINE MY DAUGHTER BEHIND THE SHAKING STEERING. IT IS SO DANGEROUS. PLEASE FIX IT.
Jun 07, 2020
STEERING,POWER TRAIN,ELECTRICAL SYSTEM
2 complaints
Randomly the check engine light will appear and the dash will display multiple messages about service needed for traction control, stability control, auto start stop disabled, service cruise control etc. Then while driving you will lose power steering and this almost caused my daughter to wreck while trying to finish a turn. Additionally when the messages appear the vehicle will not have the ability to shift so you can not reverse and once it shut off in the middle of the highway blocking traffic and almost caused multiple accidents. The dealership has replaced the battery sensor and said it was fixed. I was told to replace the primary and secondary battery to ensure it was not a battery problem and I did, however the issue still remains. Looked online for others with this issue and there are many with the exact problem. The Jeep will report the transmission temperature and oil temperature incorrectly with the gauge maxed out even if it has sat overnight. Additionally it also says to service the transmission.
Sep 03, 2023
Check engine, ABS, Sway Bar lights came on. Service shifter and suspension warnings. Loss of power steering almost caused me to drive off road at 30 MPH.
Jan 31, 2023
FUEL SYSTEM, GASOLINE,ENGINE
2 complaints
The contact's partner owns a 2020 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Aug 14, 2023
The contact owns a 2020 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
May 24, 2023
POWER TRAIN,ENGINE
2 complaints
Engine revved at 5000RPM would not switch from 1st gear. Now engine is showing a cylinder misfire which is moving from Cyln. 4 to Cyln 3 and so on.
Apr 28, 2023
THE NEUTRAL AUTOMATIC START/OFF SWITCH WAS ACTIVATED AS I WAS STOPPED AT A RED LIGHT. VEHICLE SUDDENLY TURNED OFF AND JERKED AS I WAS PROCEEDING TO GO ON A GREEN LIGHT AND VEHICLE DID NOT WANT TO TURN BACK ON UNTIL 20 MIN LATER.
Apr 14, 2021
STEERING,POWER TRAIN
2 complaints
Driving approx 35 mph, hit an uneven surface on the road and experienced extreme shaking that transfered to the steering, resulting is loss of ability to steer until vehicle came to a complete stop.
Apr 12, 2023
I just purchased the car on Jan 31, 2022 from the jeep dealership (46,000 miles). When driving, it has very loose steering. I can move the wheel left and right and the car stays straight. I was told by the dealer that that was normal. At highway speeds, it is very difficult to maintain a straight direction and I am constantly adjusting the wheel. When holding the wheel center, it drifts left or right. If I hit a bump the car moves. At times if feels like I don't have control of the vehicle. This is not safe to operate on the highway.
Apr 11, 2023
ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
2 complaints
I am having a stalling issue when driving down the road. its not a constant issue but will occasionally stall/stop accelerating. you will have to let off the pedal and push down again. it will gain power back right after and be fine. believe it possibly a fuel pump issue or tps problem.
Apr 03, 2023
I was driving my vehicle on the expressway and a dash light with an “A” and a circle came on. My car began to slow down on its own and would not allow me to accelerate. I managed to coast off the expressway to an exit. I immediately smelled gas and my eyes began to burn. I tried to restart my car but it was sputtering. I checked under the hood and the car smelled like strong gas. After this my eyes were burning as if someone sprayed pepper spray in them. I had get assistance to get a tow. I went to a nearby urgent care to get my eyes checked out because after all of this they were blood shot red….I see that some 2020 2.0L Jeeps have a fuel line recall but my recall isn’t showing up. This vehicle should definitely have a recall. I also have issues with my radio saying “overheating” then the volume goes out and the radio shuts off.
Mar 26, 2023
STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
2 complaints
ON 8/3/2020 WITH 300 MILES BATTERY IS DEAD. ON 8/13/2020 TOOK TO DEALERSHIP AND FOUND NOTHING. 8/13 ENGINE DIED AT A SIGNAL AND RADIO SHUTS DOWN. JEEP IS FINE FOR 9 DAYS WITHOUT ENGINE LIGHT ON. 8/24 ENGINE LIGHT RETURNS ON. 8/25 ENGINE DIES AT A SIGNAL,AND THE RADIO SHUTS DOWN. WHILE ON THE FREEWAY, BATTERY LIGHTS, ABS, AND TRACTION/STABILIZER LIGHTS COME ON. THE POWER STEERING GOES OUT, AND WAS HARD TO STEER. THE HEATER COMES ON VIA DEFROST VENTS BLASTING HOT AIR AND UNABLE TO TURN OFF. POWER ACCELERATION GOES OUT. VERY SCAREY AND DANGEROUS. ALL LIGHTS ARE FLASHING ON DASH PANEL AND THE CAR IS DIES. JEEP TOWED TO DEALERSHIP. ON 8/27 THE TECHNICIAN TRIED TO CHARGE BATTERIES FOR ONE AND HALF HOURS ON 1ST ATTEMPT WITH NO SUCCESS. TECHNICIAN SAID BATTERY SEVERELY DISCHARGED AND THEY COULD NOT RETRIEVE INFORMATION. ON 8/31 AFTER HOURS ON A CHARGE ON THE 2ND ATTEMPT, THE BATTERIES CHARGE AND TECHNICIAN CLEARED ALL CODES TECHNICIAN DROVE IT A COUPLE OF DAYS (MILEAGE IS NOW 670) AND BECAUSE NO CODES RETURNED "ON", SAYS THE JEEP IS FIXED. ON 9/3 WE PICK UP THE JEEP. THE NEXT DAY 9/4 NEW PANEL LIGHTS COME ON FOR THE PARKSENSE SYSTEM. THE DASH PANEL SAYS TO WIPE CLEAN. THEY ARE CLEAN. THE TURN ON/OFF BUTTON LIGHT CONTINUES TO BLINK. OPENED A CASE # 77098337 WITH JEEP CARE ON 8/31 AND HAVE HAD NO HELP AND SENT DETAILED DOCUMENTION AND VIDEOS OF THE PROBLEMS. THE CAUSE IS DEFINITELY ELECTRICAL WITH THE BATTERIES NOT BEING ABLE TO HOLD A CHARGE. WE ARE IN FEAR OF DRIVING THIS JEEP AND BEING STRANDED SOMEWHERE REMOTE AND HAVE WHAT HAPPENED TO US HAPPEN AGAIN ENDING IN AN INJURY ACCIDENT OR DEATH BECAUSE OF THE LOSS OF POWER TO STEERING AND ACCELERATION. EXTREMELY DANGEROUS. WE THOUGHT THE JEEP WAS GOING TO CATCH FIRE BECAUSE OF THE HEAT COMING OUT OF THE VENTS. PLEASE HELP! I HAVE VIDEOS BUT CANNOT UPLOAD HERE SO TOOK SCREENSHOTS FROM THE VIDEOS.
Sep 05, 2020
WHILE DRIVING ON A HIGHWAY, AND ALSO ON LOCAL ROADS, A SERVICE SHIFTER ERROR MESSAGE COMES UP ON THE DASH DISPLAY. RIGHT AFTER THAT NUMEROUS ERROR LIGHTS COME ON INDICATING NUMEROUS FAILURES ALONG WITH A CHECK ENGINE LIGHT. IN ADDITION, THE STEERING LOCKS UP MAKING IT EXTREMELY DIFFICULT TO STEER THE VEHICLE. MAKES IT VERY DIFFICULT TO STEER THE VEHICLE WHEN THIS HAPPENS. AND, IT HAS HAPPENED SEVERAL TIMES. THERE ARE VIDEOS ONLINE THAT SHOW THIS FAILURE ON OTHER NEW JEEP WRANGLERS.
Nov 21, 2019
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPER
1 complaint
The instrument cluster has went completely out. There is a currently open recall for 2018 - 2024 Jeep Wranglers (Recall #24V-652), but my VIN is not included. According to FMVSS No. 571.101 (Controls and Displays), you are required to remedy this situation as it is now a safety and hazard for the driver.
Sep 22, 2025
SERVICE BRAKES, HYDRAULIC
1 complaint
The contact owns a 2020 Jeep Wrangler. While driving at an undisclosed speed, the brake pedal became inoperable, and the brakes locked up without warning. The vehicle was taken to an independent mechanic, where it was diagnosed that the brake caliper had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the mechanic, where it was later diagnosed with a failed brake hose, but the part was on backorder. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The contact ordered the parts for the repair from the dealer. The manufacturer was made aware of the failure. The approximate failure mileage was 114,000.
Aug 21, 2025
STEERING,POWER TRAIN,SERVICE BRAKES
1 complaint
One day, my check engine light came on but when I went to Auto Zone no issues came back. The light came on again a week later so I went back to Auto Zone (I attached the photo of the diagnostic they gave me). I went back to the Jeep Dealership and they said the next available would about a week later but I would be fine in the meantime. I unfortunately was not fine. I attached screenshots from the video of all the issues that popped up during the incident a few days later. My steering wheel locked up while I was driving. My car came to a complete sudden stop like it automatically went into park while I was driving. Then, the windshield wipers started going by themselves. My gas meter went down to E then back up and down. The car not go into park and it would not turn off by pressing the push start button. I had to call a tow truck because I could not move. It was very scary and extremely unsafe. My car has been at the same Jeep Dealership since then on June 17, 2024 with no updates and no repairs. I have been waiting in limbo. I have contacted higher management and even they have given me no answers.
Jul 02, 2025
STEERING,ELECTRICAL SYSTEM,AIR BAGS
1 complaint
Wiring to the steering column melted causing concerns with air bag.Dealer wants us to purchase a new steering wheel
Jun 12, 2025
ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE
1 complaint
The vehicle will randomly show service shifter then it will loose power steering, gears won’t change. It happened while driving on a winding road. Scary. The instrument cluster will show random erratic readings like mileage will be off. Temperature goes to zero fuel gauge misread vehicle get stuck into a higher gear and won’t downshift doing research online I found a recall bulletin for 24V652000 and in that bulletin, it describes what my vehicle does, but my vehicle is not considered part of the recall bulletin. This vehicle is dangerous to drive on the road with the situation that can happen at any time.
May 28, 2025
TRACTION CONTROL SYSTEM,ENGINE
1 complaint
The contact owns a 2020 Jeep Wrangler. The contact stated while driving 35 MPH and decelerating while approaching a stop light, there was misfire coming from the engine, and the traction control activated, causing the brakes to become inoperable. The check engine warning light was illuminated. The “Service START/STOP System” message was displayed. The vehicle was taken to the local dealer, where it was diagnosed and determined there were metal shavings in the oil. The dealer recommended an engine replacement. The vehicle was not repaired. The manufacturer was contacted, and confirmed there was no warranty or recall coverage on the vehicle. The failure mileage was approximately 124,000.
Apr 25, 2025
LANE DEPARTURE,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE
1 complaint
The instrument panel cluster failed in my vehicle. It is the only source of information for most systems. It is a major safety concern that this is not working. I saw there is a recall for Jeep vehicles in my model year range, but my vin is not included in the recall. can my VIN please be added? My vehicle is now inoperable because of this and has been so for over 3 weeks.
Feb 23, 2025
SERVICE BRAKES,ENGINE
1 complaint
When I pressed breaks the engine started to surge instead of breaking. After releasing and repressing the breaks the issue was over. Happened twice in one day, 2/7/2025, the weather was clear and dry, road conditions good. Did not reproduce since then. Not sure how this is even possible.
Feb 10, 2025
STEERING,SUSPENSION,ELECTRICAL SYSTEM
1 complaint
- (1) failed/black instrument cluster/panel. unable to see mileage, fuel level, engine temperature, tire pressure, etc. - I can hear multiple warning lights going off, but I'm unable to see any. - the vehicle has been brought in for servicing at my nearest jeep dealership - the vehicle is currently being inspected at my nearest jeep dealership - there were no warning messages or lamps prior to failure. the issue first appeared on 1/25/2025. the panel has not turned on since.
Jan 28, 2025
POWER TRAIN,VISIBILITY/WIPER
1 complaint
1. Transmission lags about 2 to 3 secs when trying to accelerate from a stop, or almost complete stop. This happens often. 2. Both sun visors just fall down when driving down the road. Design is poor. They are only attached by an internal cable. This happens often.
Jan 21, 2025
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
1 complaint
The contact owns a 2020 Jeep Wrangler. The contact stated that upon starting the vehicle, the infotainment system screen was blank. The contact stated that the failure persisted. There was no warning light illuminated. Additionally, the contact stated that upon completing a routine inspection of the vehicle, he noticed that the thermostat housing was leaking. There was no warning light illuminated. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The contact related the failure to several unknown Technical Service Bulletins. The manufacturer was not notified of the failure. The failure mileage was approximately 56,000.
Jan 17, 2025
UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
In the document (ZD8), although my VIN does not appear, I have unfortunately encountered the SAME EXACT problem. My Jeep first exhibited this issue back in 2022, and I managed to repair it at that time without being aware of the existing recall. As it stands, my vehicle is now at the dealership again, plagued by the SAME recurring issue. In trying to resolve this, I have tirelessly reached out to every dealership within a 75-mile radius of Katy. However, none of them have the requisite part(s) available in their inventory. To worsen the situation, I have been informed that I would be placed on an exceptionally lengthy waiting list. I strongly urge you to conduct a thorough reevaluation since it's apparent that this issue extends beyond the limited number of VINs currently covered in the document. At one distressing moment, this defect triggered a heart-stopping warning while I was driving on the highway: “Find a safe place to pull over; your vehicle is about to turn off.” Furthermore, this is the second occasion on which I have been compelled to address and replace the same issue. This situation is increasingly untenable, and it's vital that comprehensive action is taken to address this widespread problem rather than limiting focus to just the few VINs listed in file (ZD8).
Jan 09, 2025
STRUCTURE,ENGINE
1 complaint
1. Corrosion which is a Jeep/Mopar known issue - paint bubbles on the aluminum doors/hinges. No recall/fix. 2. Death Wobble: Also known as loosing control to steer the car. This is a huge issue with all stock and this has not been addressed yet. There are a lot of videos and cases out there to proof this case. 3. Coolant Reservoir leak: Recently there are 276 coolant reservoirs needed from Mopar for this car configuration. Information provided by a Jeep/Mopar parts service employee.
Dec 17, 2024
BACK OVER PREVENTION
1 complaint
The contact owns a 2020 Jeep Wrangler. The contact stated while the vehicle was being operated, the digital screen blacked out and then showed a blue screen while shifting into reverse. The failure occurred occasionally. No warning light was illuminated. In addition, the contact stated that the failure became a consistent failure. The local dealer was contacted and advised the contact to detach the negative battery cable as a temporary repair; however, the failure reoccurred. The vehicle was not diagnosed or repaired due to the cost. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 24V436000 (Back Over Prevention) however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 38,000.
Dec 16, 2024
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
Loss of power. Vehicle went into limp mode. Codes P00AF, P24B1 and P1DB1. Vehicle only has 28,500 miles and is having constant electrical issues.
Dec 14, 2024
STEERING,WHEELS,UNKNOWN OR OTHER
1 complaint
While driving on a freeway, going over 40mph if I hit a bump or do not grip to my steering wheel very very tight the steering wheel gets wobbly, and starts shaking violently for a long period of time until I slow back down to under 30mph. Luckily traffic wasn’t too bad and I was able to safely do so. But it’s dangerous to slow down that much on the freeway, especially not having complete control over the steering wheel. Has happened multiple times, not just this once.
Dec 01, 2024
POWER TRAIN,WHEELS
1 complaint
My vehicle had been experiencing loud acceleration as well as difficulty while driving. Upon taking the vehicle to the dealership where purchased they informed me the rear differential on the vehicle was starting to fail. They informed me they had ordered the part from Mopar with no recollection of when it would be in other than it stating it was on backorder. We have tried getting in touch with Mopar over expediting the piece to be told they also have no idea when it will be in, but they are working on it. The vehicle has been messed up for over a month and is worsening. I am having greater difficulty driving it and at points it begins to bounce while moving. It is getting to the point I am now starting to worry for my own as well as others safety because I am unsure when it will fully stop working.
Oct 15, 2024
STEERING,ELECTRICAL SYSTEM,EXTERIOR LIGHTING
1 complaint
Right after leaving work, the following message appear shifter error. Dash light up marking all type of errors whipers, gasoline, motor, etc. And the most scary part was NO power steering at all. Then ONE second latter it totally shut down. Thanks GAD! there where no cars behind me or next to me and I was able to pull over and tuns on my emergency lights.But I was about to go into the freeway only 2 blocks away from it. Just imagine! that happening at 65 or 70 miles in rush hour. I consider that my life was in danger with this issue, Not only mine everyone driving around me. What if it happens again? I am truly afraid to drive my jeep in a freeway or even travel.
Apr 22, 2024
STEERING,VEHICLE SPEED CONTROL
1 complaint
In September of this year, I would get a random code thrown by the computer, usually telling me that the sway bar disconnected required service, but sometimes it was also the 4wd system. These codes would reset themselves within a few minutes, but I still took it to a dealership for a checkup. The dealership told me that since it currently was not throwing any codes there wasn't really anything they could do. The problem continued to worsen over the next few months. The codes thrown become more varied. I took the vehicle to the dealership two more times and again, no solution was found. Sometimes in the morning when I would go to start the vehicle, it would start, but would not allow the shifter to move, saying that service was required. I took it to the dealerhip again, and no solution could be found. Then the worse started happening. The computer would start throwing several codes at the same time, and then enter a reboot cycle, as I was driving down the freeway. During the reboot cycle, power to the accelerator and power steering would flap on and off, and my ability to steer the vehicle would alternate between powered and unpowered within seconds, leading to a very dangerous situation. The accelerator was the same, disabling my ability to respond to the conditions on the road. I escalated to Jeep's corporate system and left my Jeep at the dealership for two weeks. They were eventually able to identify the CAN BUS as the problem and replace it. I was informed that this was a common problem in Jeep Chrysler vehicles. SInce the replacement of the CAN BUS, I have not experienced any further incidents.
Jan 23, 2024
ELECTRICAL SYSTEM,AIR BAGS,SEAT BELTS
1 complaint
The electrical connection in the seatbelt breaks causing the airbag and seatbelt light to constantly illuminate not knowing if the break would cause the airbags from deploying
Jan 13, 2024
SUSPENSION,WHEELS,UNKNOWN OR OTHER
1 complaint
I almost actually died twice on a road trip when i hit uneven pavement on major interstates and had to come to a complete stop in the middle of a major highway with semi trucks swerving all around me. This jeep has the death wobble and I can't get anyone to recreate the issue to get it fixed.
Oct 23, 2023
ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
Vehicle started to get extreme smell of gas fumes, interior and exterior, to the point it would make you nauseous. My vehicle was taken to a dealer where the tech noticed that a fuel pump was leaking and a fuel line behind the engine had a small hole in it and was leaking on the top and was unlikely debris hit it, to get at the line the whole motor has to get dropped. After reading the description of the fuel line/pump issues with the 2020 2.0 L, this seems that it would be related and part of the effected parts.
Sep 14, 2023
FORWARD COLLISION AVOIDANCE
1 complaint
I was driving on the highway merging on a bridge before entering a tunnel, there was a car in from of me that was rolling slow. My Forward Collision Warning did not go off when the car was in front of me but when the car was about 3-4 car lengths away and was driving away the warning went off and the emergency automatic brake engaged and there was nothing in front of me. I was almost rear ended and could not get my Jeep to move. The automatic brake disengaged and I was then able to drive normally.
Jan 29, 2023
STEERING,SUSPENSION,VEHICLE SPEED CONTROL
1 complaint
The vehicle begins to shake violently after hitting a sudden bump in the road causing the vehicle to become uncontrollable. This happens at speeds in excess of 40mph. We asked both the dealer and jeep to look at the issue and they said it was not covered by the warranty and there were no warning light indicators.
Nov 11, 2022
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
1 complaint
Engine surges forward when coming to a stop (brakes applied) or when at a complete stop and the engine is in drive.this happened in Aug 2020 with 5000 miles on Odometer, and again in June 2022 with 26000 miles.
Aug 09, 2022
VEHICLE SPEED CONTROL,ENGINE
1 complaint
When you try to accelerate on to highway or try to accelerate to change lanes the engine losses power or the power shuts down. Trying to pass and losing power I had to return to my previous lane and forced several vehicles to slam on their brakes in my previous lane so I could return. Loosing power trying to enter the passing lane forced the vehicle to slam on their brakes that I had just merged into. On another 2 other occasions vehicle looses power when trying to merge onto freeway. First occasion I was able to pull off to shoulder to avoid flowing traffic. Second incident there was no shoulder when merging onto freeway. Semi truck changed lanes to avoid my vehicle because I could not accelerate to speed. These incidents seem to happen with altitude and freeway driving speeds. There are no engine codes showing. This recent incident happened in the Shasta pass area.
Apr 27, 2022
ENGINE AND ENGINE COOLING,ENGINE
1 complaint
The contact owns a 2020 Jeep Wrangler. The contact stated while driving 75-80 MPH, the temperature gauge indicated “HOT” indicating that the engine was overheating. The contact pulled over to the emergency lane and looked up possible causes for the failure in the Owner’s Manual. The Owners Manuel instructed the contact to turn off the vehicle and wind the windows down which she performed. The Owner’s manual also suggested waiting for 15 minutes before restarting the vehicle. The contact performed the functions as instructed and started the vehicle and proceeded to drive however, the failure recurred. The contact stated that there was smoke coming from the engine and the vehicle lost all of the electronic functions. The brake and steering were the only functions that the contact was able to control. The contact engaged the hazard light and pulled over. The contact lifted the hood, rolled the windows down, and waited for the vehicle to cool down. The vehicle was towed to the local dealer where it was diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified and informed about a refund on towing. The approximate failure mileage was 30,791.
Feb 28, 2022
VEHICLE SPEED CONTROL
1 complaint
Driving on the interstate with cruise control set at 79 mph (dash has digital indicator of cruise control speed, as well) and the vehicle kept accelerating upwards of 90 mph without touching the buttons or gas. Then speed would drop/deceleration would occur intermittently going down as much as 9 mph before I stopped cruise control. I had to pull the vehicle off the interstate, turn it off and back on to enable cruise control to safely function again.
Dec 28, 2021
ELECTRICAL SYSTEM,LANE DEPARTURE,BACK OVER PREVENTION
1 complaint
*Radio, navigation / all sound loss (intermittently) *Radio freezes as well as display (intermittently) *Blind spot warning - beeps at inappropriate times for example when 2 lanes turn left it beeps making you think you are going to hit someone *Back-up Camera - freezes on screen and/or turns black *climate control - does not remain on the setting you put it on *bluetooth - randomly begins to play something when it should not *vehicle is turned off, door closed and locked, but radio will remain on and continue to play in vehicle. All of these things cause immense distraction and pose great danger to a driver as well as other drivers on the road. This vehicle had a little over 4,000 miles on it when I purchased it. Purchased dec 2020 and Uconnect replaced by dealer early 2021. The same issues are occurring with the replacement system. Took jeep in today, on 10/4/2021 and they say they have ordered another Uconnect system however, I doubt it will fix these issues. Very disappointed in this vehicle for it to be such an expensive purchase.
Oct 04, 2021
POWER TRAIN,ELECTRICAL SYSTEM,BACK OVER PREVENTION
1 complaint
The AutoPark sensors, ( Park Collision Warning), in my 2020 Jeep Wrangler randomly triggers and engages AutoPark. The false triggers randomly occur when the vehicle is in reverse. The condition occurs at very low speed after the brake is touched. The false triggers occur during daylight or night conditions. Once AutoPark is engaged the vehicle will not move. The engine must be turned off and sometimes the AutoPark switch must be turned off before the vehicle will move. There is usually no object within 15 feet of my vehicle to trigger the autopark sensors. I videotaped some of the occurrences using my cell phone. The Jeep service department is not able to diagnose the problem. In addition, the false triggers are not creating system log entries to prove the event occurred. Jeep service department will not use my videos as evidence the event happened. Jeep Service will not escalate the problem unless their service department can recreate the condition. My video is 200MB, exceeds your upload limits.
Jun 07, 2021
STEERING,POWER TRAIN,FUEL/PROPULSION SYSTEM
1 complaint
8 SPD TRANSMISSION CONTINUOUSLY UP AN DOWN SHIFTING AT HIGHWAY 5TH6TH7ENTH GEAR MAYBE 8TH AND CITY DRIVING VERY DANGEROUS IN ROUNDABOUTS . NO DECELERATION DOWNSHIFT UNTIL 2ND GEAR SLAM YOU INTO THE DASHBOARD .STAYS IN GEAR AT STOP HAVE PUT IN NEUTRAL . POORR FUEL MILEAGE 13-14MPG HIGHWAY 12-14MPG CITY. STEERING LOTS LANE WONDERING CONTINUOUSLY STEERING EASY-TO-CROSS LANES ON CURVES IF TIRE HITS GROVE IN ROAD MAY SHOOT IN OTHER LANE. DEALERSHIP SAID THAT'S NORMAL
Dec 24, 2020
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES
1 complaint
VEHICLE INTERMITTENTLY DOES NOT TURN BACK ON AFTER ENGINE SHUTS OFF DURING NORMAL ELECTRONIC START SYSTEM OPERATION. ENGINE SHUTS OFF WHEN NEARLY AND AT A STOP. WHEN RELEASING THE BRAKE PEDAL, THE ENGINE DOES NOT TURN BACK ON. THERE HAVE BEEN THREE OCCURRENCES AS FOLLOWS: OCCURRENCE 1 6/27/2020: EXITING THE THRUWAY AND NEARLY AT A COMPLETE STOP AT A LIGHT AT EXIT WHEN THE ENGINE SHUT OFF DUE TO ESS SYSTEM. UPON RELEASING THE BRAKE TO BEGIN DRIVING, THE ENGINE FAILED TO TURN ON. OPERATOR WAS PUSHING GAS PEDAL TO GO, THE ENGINE REMAINED OFF. REMEDY WAS TO TAP THE BRAKE AGAIN IN WHICH THE ENGINE TURNED ON AND WAS ABLE TO MOVE. OCCURRENCE 2 7/13/2020: CAME TO A STOP IN TRAFFIC ON A STREET. ENGINE SHUT OFF DUE TO ESS SYSTEM AS DESIGNED. UPON RELEASING THE BRAKE, THE ENGINE DID NOT RESTART. OPERATOR PUSHING GAS PEDAL MULTIPLE TIMES AND ENGINE STILL DID NOT TURN BACK ON, SITTING 'DEAD' IN THE MIDDLE OF TRAFFIC. ATTEMPTING TO PUSH THE PUSH START BUTTON DID NOT TURN VEHICLE BACK ON. REMEDY AGAIN WAS TO PUSH BRAKE PEDAL AGAIN AND ENGINE TURNED ON. OCCURRENCE 3 AUGUST 2,2020: OPERATOR IN TRAFFIC, CAME TO A COMPLETE STOP. RELEASED BRAKE PEDAL TO BEGIN MOVING. ENGINE DID NOT TURN BACK ON, AND SHIFTER 'D' SYMBOL BEGAN FLASHING. TAPPING BRAKE PEDAL WOULD NOT RESTART VEHICLE. DASHBOARD STATED 'SHIFT TO P TO PARK', TO PLACE VEHICLE IN PARK POSITION. PLACED VEHICLE INTO PARK, HAD TO RESTART ENGINE BY PUSHING START BUTTON. ENGINE TURNED ON AND WAS ABLE TO MOVE. I HAVE A VIDEO SHOWING THE THIRD OCCURRENCE, HOWEVER THIS SUBMISSION ONLY ALLOWS PICTURE FORMAT SO TOOK SNAPSHOTS OF CODE. SENT VIDEO TO FCA, HAVE MULTIPLE RECORDED VISITS TO DEALER TO FIND ISSUE, NO ROOT CAUSE DETERMINED AT THIS POINT. REQUESTED REFUND/REPLACEMENT.
Sep 11, 2020
STEERING,STRUCTURE,VEHICLE SPEED CONTROL
1 complaint
TEST DROVE A 2020 JEEP SAHARA ON 8/7/2020 AND DROVE GOOD. BOUGHT A WHITE ONE BUT WAS NOT READY SO IT WAS GOING TO GET DELIVERED THE NEXT DAY AT MY HOUSE. WHITE 2020 JEEP SAHARA WAS DELIVERED ON 8/8/2020 AT AROUND 12:00 PM. SALESMAN SHOWED ALL FEATURES AND LEFT. I DID A TEST DRIVE AROUND 5:00PM, WEN ON THE HIGHWAY AND STEERING WAS REALLY OFF, DID A TURN AROUND TO COME BACK HOME. AT 55 PMH I TRIED TO CHANGE LANES AND I I LOST CONTROL AND ENDED UP IN A DITCH. STEETING WAS VERY LOOSE GOING LEFT TO RIGHT AND RIGHT TO LEFT. FELT I WAS SWERVING SO MUCH AND DID NOT FEEL THE SAME AS THE ONE WE TEST DROVE AT THE DEALERSHIP. CALLED DEALERSHIP TOLD ME THAT SINCE THE VEHICLE IS STILL BRAND NEW THAT THE ROADSIDE ASSITANCE WAS NOT AVAIBLE, LEFT ME THERE IN THE DITCH AND I HAD TO CALL MY INSURANCE. THIS HAPPENED IN SAN ANTONIO, TX. DO NOT BUY JEEP!!!
Aug 08, 2020
STEERING,SUSPENSION,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
I PURCHASED THIS NEW 2020 JEEP IN DECEMBER 2019; THE JEEP NOW HAS ABOUT 800 MILES ON IT. WHEN DRIVING THE VEHICLE AT ANY SPEED THE JEEP WILL DART TO THE LEFT INTO ON-COMMING TRAFFIC WITH NO WARNING AND FOR NO APPEARANT REASON. THE FASTER THE SPEED THE MORE RADICAL THE SWERVE INTO TRAFFIC THE INCIDENT. I HAVE NOT BEEN IN ACCIDENT BUT HAD LIGHTS FLASHED, NUMEROUS HAND SIGNALS AND HORNS BLOWN AT ME IN THE JEEP FOR RECKLESS DRIVING. THE DEALERSHIP - CECIL JEEP OF BURNET TEXAS HAS VERIFIED THE PROBLEM AND IS TROUBLESHOOTING POTENTIAL ISSUES WITH A FACTORY ENGINEER. SOFTWARE AND DAMPER UPGRADES HAVE BEEN CONFIRMED PROPERLY DONE AND UP TO DATE.
Mar 14, 2020
POWER TRAIN,SERVICE BRAKES
1 complaint
APPROACHING LIGHT TURNING FROM YELLOW TO RED. APPLIED BREAKS. VEHICLE WOULD NOT STOP. ABS SYSTEM ENGAGES LOUDLY CAR SHAKES UNCONTROLLABLY - DOES NOT COME TO STOP. VEHICLE PROCEEDS INTO INTERSECTION AND IS UNABLE TO BREAK. VEHICLE SPEED 35-40 APPROACHING LIGHT WITH 50-60 YARDS TO STOP SAFELY. COMPLETE FAILURE OF BREAKS. THIRD TIME HAD TO RETURN VEHICLE TO DEALER FOR FAILURE OF SYSTEMS.
Feb 03, 2020
Frequently Asked Questions
How many problems does the 2020 JEEP Wrangler have?
The 2020 JEEP Wrangler currently has 520 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2020 JEEP Wrangler?
The most common problems reported for the 2020 JEEP Wrangler are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2020 JEEP Wrangler problem data come from?
All problem and complaint data for the 2020 JEEP Wrangler comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
Other Years - JEEP Wrangler
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