2017 LINCOLN MKZ Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
112
Complaints Reported
Complaints by Component
ENGINE
40 complaints
Head gasket failure. coolant leak into engine block. Replaced engine at a cost of $3900
Nov 14, 2025
Total engine failure due to coolant leaking into it. 2023 investigation on this same situation, whats the outcome
Oct 18, 2025
Coolant intrusion into cylinders 2&3 causing misfire at 126,000 miles. Car lost coolant without warning and started overheating. Took to West Herr Lincoln in Buffalo NY and they said car needs new engine, Lincoln wont cover or help me with repair. I owe ally $16,000 on this car still.
Aug 27, 2025
I am submitting this complaint to formally report that my 2017 Lincoln MKZ experienced engine block damage due to a failed torque converter weld, a known safety defect covered under NHTSA Recall 17V-427 / 18V-390 (Ford campaign 17S16). This recall specifically affects vehicles like mine equipped with a 2.0L gas engine and 6-speed automatic transmission, due to improperly welded torque converter studs. This failure causes loss of power and potential transmission or engine damage—precisely what occurred with my vehicle. When I brought my vehicle to an authorized Lincoln dealership in Alexandria, Virginia, the service department refused to cover the cost of repair, despite the vehicle falling within the recall parameters. Their refusal directly contradicts federal recall law (49 U.S. Code § 30120), which mandates that manufacturers and authorized dealers must remedy safety defects at no cost to the vehicle owner, regardless of ownership history or age. As a result of their denial, I am left with significant out-of-pocket costs for damage that should be addressed under a federally mandated safety recall. This poses both a financial burden and a public safety risk if other owners are similarly turned away. I am requesting that NHTSA: Investigate this dealership’s noncompliance with federal recall obligations. Ensure that Ford Motor Company and its authorized dealers are held accountable for safety-related repairs. Assist in compelling the dealer to honor the recall and reimburse or cover the cost of required repairs.
Jun 10, 2025
Ford have a Huge problem with the 2.0 ecoboost. Where coolant pass through the cylinder and make engine mix oil and coolant. Ford have a thousand of claim about this and still doesn’t have any solution and they make customer pay everything
May 30, 2025
+ 35 more complaints for this component
POWER TRAIN
8 complaints
Torque converter is going oitvluckly caught it in time before it locked up and caused a crash. There are numerous other vins recalled for the same year and same issue because the torque coverter welds were not done correctly. My vehicle does not show any recalls but should have also been included. I have seen on forums about this where numerous people had the same issue and all lincoln reps just give you a runaround because rhey know its an issue but dont want to acknowledge it. I was told this by a dealership mechanic.
Oct 03, 2025
The torque converter/flex plate is bad rattles and apoarently can cause an accident. There are recalls for this same year same motor and midel but my vehicle is not included but should be. I had it checked by undioendent mechanic who confirmed issue. I have read numerous post online with the same issue with theirs also saying it not included in recall how is thus posdible obviously there is an issue and others should be covered. After vehicle started making noise and i seen it could cause a crash it was parked til looked at. How do they decide which ones are included in recall when some others made at same time are having same issue. This is crazy they arent included too many of the same issues happening to the same vehicle.
Sep 18, 2025
The contact owns a 2017 Lincoln MKZ. The contact stated while driving at an undisclosed speed, there was a whining sound coming from under the hood. The vehicle was driven to the residence. The contact stated that on the following day, the vehicle was started; however, while driving 30 MPH, the accelerator pedal was depressed but the vehicle failed to accelerate as intended. The contact stated that the vehicle failed to exceed 30 MPH. The vehicle was driven to the place of employment. The contact stated that after work, the vehicle was started, and the accelerator pedal was depressed; however, the vehicle failed to accelerate as needed. The vehicle was driven to the residence. The contact stated that on the following day, the vehicle was started; however, the vehicle failed to move forward. The contact stated that the vehicle instead rolled backward. In addition, the contact stated that the vehicle became undrivable. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The contact referenced NHTSA Campaign Number: 18V390000 (Power Train); however, the VIN was not included in the recall. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 127,000.
Oct 30, 2024
The contact owns a 2017 Lincoln MKZ. The contact stated while at a stop, the vehicle failed to respond while depressing the accelerator pedal. The vehicle was towed to an independent mechanic where it was diagnosed that the flex plate and torque converter needed to be replaced. The vehicle was not repaired due to the cost. The contact referenced Ford Campaign Number: 17S16. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 115,000.
May 22, 2024
After some research I noticed that the 2017 Lincoln MKZ was part of a recall for faulty torque converters (Lincoln MKZ, Ford Fusion, Edge Torque Converter Recall (fordauthority.com Ford Recall Number: 17S03-). My dad took his car to Napleton Lincoln Mercury River Oaks, Illinois and they confirmed he needs to replace the torque converter and transmission. However, my dad whose 85 years-old, was informed his car does not fall under the recall for various reasons. How can that be when it’s the same, year, make, model and issue? My dad has taken his car to the dealer for all appropriate service appointments and has less than 100,000 miles on his car. It's obvious the issue is a defect and is not an issue associated with regularly wear and tear. He's faithfully purchased Ford products and routinely got over 200,000 miles without any problems. This issue puts my dad's life and any other owner of this car at extreme risk due to the uncertainty of the transmission operation. I feel Ford Lincoln Mercury should be held accountable for repairing his car.
Feb 04, 2023
+ 3 more complaints for this component
SERVICE BRAKES
7 complaints
On Jan. 10, 2025 all the brake fluid leaked out of my MKZ. Fortunately, this occurred a few miles from my home and was able to get the car into the drive. I was first alerted of the problem by the "low brake fluid" message on the dash panel and virtually no braking power. On 1/13/25 I had the car towed to a local Ford Dealer and was informed that the brake lines to both rear wheels were indeed severely rusted thru and had to be replaced. (Approx. 117K mi) (The front hoses were also replaced as per a recall notice on 9/26/23.)
Jan 17, 2025
See attached document for complaint
Mar 12, 2024
The contact owns a 2017 Lincoln MKZ. The contact stated that upon depressing the brake pedal, the brake pedal made an abnormal squeaking sound. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, where it was determined that the brakes had failed. The contact stated that the brakes had been replaced twice, including the rotors; however, the failure persisted. The contact stated that the vehicle had been taken to the independent mechanic several times for repairs. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was not made aware of the failure. The approximate failure mileage was 80,000.
Aug 24, 2023
While driving, my brakes failed. I was at a low rate of speed and was able to stop if pressing pedal all the way to floor. There was no warning prior to incident. When i was able to put car in park i got a brake fluid low warning. After inspection, brake line burst and brake fluid was visible on front passenger wheel and car.
Mar 06, 2023
On Tuesday, March 1 2022, as I was attempting to stop at a stop sign, I noticed loss of pressure on the brake pedal. As I accelerated and applied my brakes again there was no pressure feedback on the brake pedal and my vehicle took a prolonged time and distance to stop. After a few minutes, a warning message appeared on the dashboard to let me know of low brake fluid. After I got the vehicle home, I noticed a lot of brake fluid in the driver's front wheel well. Upon further inspection, a rupture in the line at the metal crimping was evident. The event happened as I was coming home from ice hockey practice with my 5 yr old and 8 yr old in the vehicle. The roadway that the failure occurred at was a service road to I-35E in Farmers Branch which at that time of day has moderate traffic moving at high speed. Had the brake blown out a few minutes later, I would have been on I-35E with my children. The speed limit on that road is 70 MPH and it was the tail end of rush hour which means a mix of slow traffic and high speed traffic requiring the ability to brake at a moments notice. I still have the faulty brake line in case anyone needs it for inspection.
Sep 09, 2022
+ 2 more complaints for this component
ENGINE AND ENGINE COOLING
6 complaints
The contact owns a 2017 Lincoln MKZ. The contact stated that upon starting the vehicle, the check engine warning light remained illuminated. The vehicle was taken to a local dealer where it was diagnosed, and the contact was informed that the engine had failed due to coolant intrusion. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 74,000.
Aug 06, 2025
The contact owns a 2017 Lincoln MKZ The contact stated while driving 35MPH, the check engine light illuminated. The vehicle was taken to the dealer where it was diagnosed that coolant was in the number two cylinder and the engine needed to be replaced. The vehicle was not repaired. The contact was relating the failure to TECHNICAL SERVICE BULLETIN 19-2172 (Coolant In Cylinders, White Exhaust Smoke, And/or Illuminated MIL) however the VIN was not included in the service bulletin. The manufacturer was notified of the failure and offered no assistance informing the contact that the VIN was not included in the service bulletin. The failure mileage was 7,500.
Nov 15, 2024
See attached document for complaint.
Sep 04, 2024
The contact owns a 2017 Lincoln MKZ. The contact stated that while the vehicle was parked, the vehicle was started and there was an abnormal antifreeze odor coming from the exhaust pipe. The contact stated that the check engine warning light was illuminated. The vehicle was driven back to the residence. The contact self-diagnosed the vehicle with a coolant leak into the cylinder. The contact had spoken to an independent mechanic, but the vehicle was not diagnosed. The contact was informed that the head gasket on the cylinder or the engine might need to be replaced. The contact was occasionally adding coolant to the vehicle to drive the vehicle. The manufacturer was not made aware of the failure. The failure mileage was approximately 134,000.
Aug 23, 2024
The contact owns a 2017 Lincoln MKZ. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the engine compartment with excessive smoke coming from the exhaust pipe. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that coolant intrusion had damaged the engine, resulting in a misfire in cylinder #2, and the long block was cracked. The contact was informed the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.
Aug 23, 2024
+ 1 more complaint for this component
SERVICE BRAKES, HYDRAULIC
6 complaints
The contact owns a 2017 Lincoln MKZ. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Jul 03, 2024
The contact owns a 2017 Lincoln MKZ. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Aug 31, 2023
The contact owns a 2017 Lincoln MKZ. The contact stated while driving 30-40 MPH and depressing the brake pedal, the vehicle failed to respond immediately. The contact stated that the vehicle responded when the brake pedal was depressed down to the floorboard. The contact stated that as she continued driving, the message "Brake Fluid" was displayed. The contact drove to the residence, where she noticed that brake fluid was leaking onto the ground. The contact later became aware that the VIN was included in NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer and a second dealer Ford of Latham (637 Columbia St Ext, Latham, NY 12110) were contacted. The vehicle was not diagnosed nor repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 71,000. Parts distribution disconnect.
Aug 30, 2023
The contact owns a 2017 Lincoln MKZ. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Apr 19, 2023
The contact owns a 2017 Lincoln MKZ. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulics) however, the part to complete the repair was unavailable. The contact stated that the manufacturer has exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced failure. Parts distribution disconnect.
Apr 17, 2023
+ 1 more complaint for this component
STEERING
3 complaints
After filling up with gas, started the vehicle & it displayed SEVERAL warnings regarding the steering, stability control, etc. Only about 2 miles from home. Started driving home & the steering wheel was variably going from fairly difficult to turn to VERY difficult to turn. Got within about 150 feet of my home & could not turn the steering wheel AT ALL. Tried multiple times to back up / go forward while attempting to move the steering wheel in hopes of getting in my driveway, to no avail. Ended up having to call a tow truck & having vehicle taken to a local dealership.
Dec 01, 2025
When I stop at a stop sign & then turn right, my steering wheel locks up. It does clear up after trying to turn it but I’m stuck in traffic & cannot move because the steering is locked. This happened twice in 4 days. Brought car to dealership & they never heard of this.
Jul 19, 2025
WITH THE V6 TWIN TURBO EQUIPPED FRONT WHEEL DRIVE MKZ YOU GET AN EXTRA TRILL IN ADDITION TO THE FAST ACCELLERATION . THE TORQUE STEER PROBLEM IS SO BAD THE STEERING WHEEL SNAPS OUT OF YOUR HAND AND JUMPS INTO THE ON COMMING LANE ! IF YOUR LOOKING FOR AN EXCITING CAR TO DRIVE, THIS IS IT !!!!
Sep 02, 2017
UNKNOWN OR OTHER
3 complaints
At any given time without warning the car will down shift into 4, 3, 2, or 1. It is intermittent but in the last 3 weeks has become very frequent. I have taken it to the dealership. They state that it is the internal clock spring in the the steering column. They have told me that my power train warranty and/or technology extended warranty will honor the replacement, so I looked up possible recalls on this model vehicle and found there is in fact a recall on the steering column internal clock spring but the concern was on the airbag. The issue I am having with the downshifting is going to cause someone to rear end me. There is no pre-warning. I have driven on service roads, the interstate, my neighborhood streets, and on highway. It seems to happen more as I am following the curve of the road, or when I am turning or changing lanes/merging onto interstate. If I am at a complete stop and turn either left or right it will downshift to 1. I am also concerned to the extent of damage this may be doing to my transmission and engine, as it happens during speeds of 45 to 75 mph on the highways and interstate. I do have video on my phone of this behavior and I can send it to you if I have an email address you have access to. I have placed the most current date of this behavior in the incident box, however this has happened numerous times over the past few months, It just wouldn't give a code to any dealerships for diagnosis.
Jul 07, 2025
I was driving from my house to work and got about a mile and a half when all of a sudden the panoramic sunroof exploded around the edges. Nothing in the middle of the sunroof was broken. Nothing hit the sunroof…it just shattered. I got it back to my house and had it towed to the dealership. They told me that there was no way nothing didn’t hit the sunroof. Calling me a liar. I was in the car driving to work. Not going any faster than 40-45 mph on an outer road. Nothing above me…no overpass nothing. And it just happened. Scared me because at first I had no idea what the heck happened. Even the guy who towed my car to dealership told me he had never seen that before. The guy in the service department said the same thing. Something caused my sunroof to shatter and it wasn’t because it was hit by something.
Jun 11, 2024
2017 Lincoln MKZ had the "Auto Hold" on and the car came to a complete stop at an intersection with a red traffic light. One other vehicle was in front of me and we had been stopped for at least 30 seconds. Without notice the Lincoln MKZ quickly lunged forward and struck the vehicle in front of me. I kept applying the brake but the car would not stop, it kept hitting the car in front 3 times before it stopped. Auto Hold button was still illuminated. The car was then turned off. The person in the car in front of me stated that they thought I was hit from behind and pushed into their car. I also thought that I was hit from behind and pushed into the car in front. There were no injuries. If I would have been the first car at the light, chances are my car would have been T-boned. I have not driven the car since the incident. No warning signals were given prior to the incident. I would like to have the EDR , black box, evaluated to determine why the Auto Hold malfunctioned. Air bags did NOT deploy. The car is scheduled for service on January 10, 2022.
Dec 29, 2021
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
2 complaints
Leasing a 2017 Mkz with total engine failure due to coolant leaking into the engine. Other issues are evolving, while unable to get it fixed
Sep 05, 2025
My name is [XXX] , and I am leasing a 2017 Lincoln Mkz, with 60000 miles on it and experience total engine failure due to coolant leaking into it INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Aug 23, 2025
ENGINE AND ENGINE COOLING,ENGINE
2 complaints
The contact owns a 2017 Lincoln MKZ. The contact stated while driving at an undisclosed speed, the engine seized, with the check engine warning light illuminated. The vehicle was taken to the dealer and the contact was informed that a tune-up was needed. The vehicle was not repaired. The vehicle was taken to an independent mechanic who performed the tune-up. The vehicle was repaired; however, the failure reoccurred. The vehicle was towed to the dealer and was diagnosed with coolant intrusion and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 107,500.
Jun 04, 2025
The contact owns a 2017 Lincoln MKZ. The contact stated while driving approximately 35 MPH, and at other various speeds, the check engine warning light remained constantly illuminated. The contact had taken the vehicle to a dealer where it was diagnosed that the vehicle had been leaking coolant into the engine block. The mechanic determined that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 50,000.
Feb 08, 2023
POWER TRAIN,ENGINE
2 complaints
The contact owns a 2017 Lincoln MKZ. The contact stated that after starting the vehicle, while the vehicle was idling, the vehicle was shaking and vibrating abnormally. Additionally, after shifting to drive, the vehicle erroneously lunged forward, and while shifting into reverse the vehicle jerked backwards. The vehicle was taken to the local dealer who diagnosed that the torque converter and engine were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 18V390000 (POWER TRAIN). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 100,000.
Apr 01, 2025
OIL PAN LEAK RTV LEAK. THIS MKZ IS LEAKING UP TO 1/4 QUART OF OIL A DAY.
Sep 30, 2019
ELECTRICAL SYSTEM
2 complaints
Vehicles Navigation fails to keep accurate information - offsetting by 2-3 miles of actual location, and SYNC display fails to work properly after Reverse Camera is engaged, completely freezing for 5 - 15 minutes.
Jan 20, 2025
Navigation fails to locate correct GPS location rendering all navigation functions useless. APIM module replaced once under warranty, now 1 year later the issue has returned.
Nov 16, 2021
WHEELS
2 complaints
Factory Rim cracked causing tire to not stay inflated
Oct 19, 2024
I went to the dealer for a tire rotation and could not do it because they said I had swollen lug nuts , they are not covered on my extended warranty
Jan 17, 2022
ENGINE,FUEL/PROPULSION SYSTEM
2 complaints
I own a 2017 Lincoln MKZ and was just informed by the dealership that my vehicle is part of TSB 22-2229 which relates to a known defect in the manufacture of the 2.0 Ecoboost engine. Coolant is now leaking into the cylinder and progressively making the car worse. With only 85k miles the only fix is to install a new engine, out-of-pocket, for close to $15,000. I have filed my complaint with Lincoln, no response. This defective engine needs to be recalled!
Jun 06, 2024
VEHICLE STALLS/LOSES POWER ONCE FUEL REACHES BELOW HALF TANK OF GAS. FORD HAS ISSUED TSB'S ON THIS VERY ISSUE ON MANY OF THEIR OTHER ENGINES, BUT I'VE BEEN UNABLE TO FIND A TSB FOR THIS ISSUE FOR MY VEHICLE SPECIFICALLY. HERE IS THE TSB FOR FORD FOCUS'S WITH THIS ISSUE: FORD MOTOR COMPANY (FORD) IS RECALLING CERTAIN 2012-2018 FORD FOCUS VEHICLES WITH A 2.0L GDI OR 2.0L GTDI ENGINE. THE CANISTER PURGE VALVE (CPV) MAY MALFUNCTION, POSSIBLY CAUSING EXCESSIVE VACUUM IN FUEL VAPOR MANAGEMENT SYSTEM. TSB # 18S32. WHEN PRESSURE IS BEING RELEASED FROM THE GAS TANK VIA THE FUEL DOOR OPENING, GAS SPRAYS OUT OF THE OPENING AND GOERS STUCK/HARDENED TO EXTERIOR OF CAR.
Jul 10, 2019
EXTERIOR LIGHTING
2 complaints
The contact owns a 2017 Lincoln MKZ. The contact stated that the headlight housing was cracked. The vehicle was diagnosed but not repaired. The manufacturer was informed of the failure and informed the contact that the Vin was not under recall. The failure mileage was approximately 53,000.
Jun 29, 2021
The daytime running lights fail to illuminate which is a safety hazard. A message to check the headlights is displayed on the dashboard ONLY when the car is started with the remote start feature. This is a known problem as confirmed by technical service bulletin (TSB #SSM 46508)
Jun 23, 2021
UNKNOWN OR OTHER,ENGINE
1 complaint
I am paying on a 2017 Lincoln MKZ with total engine failure due to coolant leaking into it. I am aware that NHTSA in early October 2023 there was an investigation into more than 700000 late model Ford due to catastrophic engine failure. Why was people not informed on this matter, or a recall established.
Nov 03, 2025
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
Incident Summary – Vehicle Fire Date of Incident: Thursday, September 4, 2025 Context: I was driving to a scheduled service appointment for my car at Murgado Lincoln Dealership of Chicago Events Leading Up to the Fire While driving, I heard loud metal noises coming from under the hood. The sound was either metal pieces falling off or grinding/chomping metal against metal. Concerned by the noises, I pulled over to the side of the road. Smoke and Fire Once stopped, the car began emitting gray smoke, which quickly turned into black smoke. The black smoke entered through the dashboard, filling the interior cabin. I realized the vehicle had caught on fire. Immediate Actions Taken I quickly gathered personal belongings from inside the car. I was lucky to have evacuated the vehicle immediately to ensure my safety, despite inhalation of potentially hazardous chemicals due to the fire/ plastic of the car. I then called 911 to report the fire and request emergency assistance. The car continued to catch fire and then there was a minor explosion, as the Chicago fire department battled the fire.
Sep 12, 2025
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
Lemon Was sold a car with a class action lawsuit in progress, still was leased to me stuck with payments with a blown engine. Now can't even open it
Aug 30, 2025
STEERING,POWER TRAIN
1 complaint
The contact owns a 2017 Lincoln MKZ. The contact stated while driving 60 MPH, the vehicle jerked abnormally with the powertrain warning light illuminated. The contact stated that while driving at an undisclosed speed, the steering wheel became inoperable. The contact stated that the steering wheel failed to function properly and became difficult to turn. There was no warning light illuminated. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 107,168.
Aug 18, 2025
POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
1 complaint
I purchased a 2017 Lincoln MKZ Select which has been a continuous source of mechanical problems. After recently having a new engine installed, the vehicle has now developed significant transmission issues, making it unsafe and difficult to drive. Despite being sold this car under the assumption it was reliable, I am struggling with costly repairs and reduced functionality, effectively driving a “lemon.” I believe the vehicle’s condition and recurring failures qualify it for protection under consumer lemon laws or warranties, and I am seeking resolution or compensation due to these defects that have severely impacted the vehicle’s usability and my safety.
Aug 10, 2025
POWER TRAIN,AIR BAGS,SEAT BELTS
1 complaint
Transmission slipping, side airbags deployed, seatbelt cut, TPMS light on, unsafe to drive.
Jul 17, 2025
POWER TRAIN,AIR BAGS,ENGINE
1 complaint
I purchased my 2017 Lincoln MKZ Select on November 11, 2024. The vehicle was determined to need a new engine, per Murgado Lincoln of Chicago. They had my car for over 48 days while putting in a new engine. After this was completed the car had to be sent back due to a mistake the mechanics made by not attaching a gasket properly. After this, I began experiencing odd noises underneath the hood and throughout the vehicle; delayed timing belt in both acceleration and deceleration, and so forth. I was then involved in a hit-and-run car accident (not my fault). All side airbags deployed and my passenger side rear wheel is destroyed. I had this car assessed just a few days ago by a certified Auto Care Company who said I needed a completely new transmission and that this car is not street legal at the moment... insurance is not helping me at all.
Jul 15, 2025
POWER TRAIN,UNKNOWN OR OTHER,ENGINE
1 complaint
I purchased this vehicle on November 11, 2024. About one month later, I began experiencing severe problems. The engine started overheating, which marked the beginning of a downward spiral of issues. To address the overheating, a new engine was installed by Murgado Lincoln dealership, which took approximately 48 days to complete. While the new engine resolved the overheating, a serious transmission problem has persisted and worsened. Since I purchased the car, the transmission has been slipping constantly, shifting gears on its own unpredictably, making loud noises under the hood and throughout the entire vehicle. These issues create a major safety hazard, putting me and others at significant risk. On June 25, 2025, I was involved in a hit-and-run incident that likely worsened the vehicle’s condition. During this incident, the side airbags on both sides of my vehicle deployed, but the front airbag did not deploy at all, which is highly concerning and increased the danger during the impact. Additionally, the car has a cracked shock absorber head, likely from the accident, which has led to instability and potential fishtailing. I am now afraid to drive the vehicle due to unpredictable handling and further mechanical failure. The vehicle is available for inspection upon request. These problems have been confirmed and partially addressed by the dealer when the engine was replaced, but the transmission issues have never been fully resolved. There were no specific warning lamps for the transmission before the failure, but the slipping and erratic gear changes started about one month after purchase and have become progressively worse.
Jul 06, 2025
STRUCTURE
1 complaint
The contact owns a 2017 Lincoln MKZ. The contact stated that while the vehicle was parked, he observed a white blooming substance between the windshield and under the hood. The contact stated that he also observed a spot on the passenger’s side of the hood that was bubbling up. Additionally, the contact observed corrosion on the seamline of the underside of the hood, and the aluminum shell separated from the steel underside. The vehicle was taken to a body shop where it was diagnosed that the hood and hood mounts needed to be replaced. The vehicle was not repaired. The vehicle was then taken to a dealer where it was diagnosed that the hood needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 34,000.
Apr 22, 2024
ENGINE,ENGINE AND ENGINE COOLING
1 complaint
While out of town, the check engine light came on and the car began sputtering. There was a Lincoln dealer a couple miles away so I went there. The scan found code p303 and coolant had intruded in cylinder 3 and the engine needed to be replaced. The Lincoln dealer stated that there was a service bulletin issued about this problem with eco boost 2017 Lincolns.
Apr 02, 2024
PARKING BRAKE
1 complaint
The contact owns a 2017 Lincoln MKZ. The contact stated that while driving at an undisclosed speed, the parking brake malfunctioning, service immediately warning light illuminated. The contact was driving on a busy highway when the failure occurred. The contact stated that when the vehicle was brought to a complete stop, the contact noticed that the rear passenger's side tire was cracking. The contact stated that the side wall was completely detached from the tire, however the cracked tire was still attached to the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 98,989.
Mar 22, 2024
EQUIPMENT,ENGINE
1 complaint
The contact owns a 2017 Lincoln MKZ. The contact stated that the Navigation System was providing inaccurate information. The contact stated that the Navigation System became inoperable. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who informed the contact that the gas cap was loose. The vehicle was taken to the dealer, where it was diagnosed that the Navigation System needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 20,000. The VIN was not available.
Nov 16, 2023
ELECTRICAL SYSTEM,VISIBILITY
1 complaint
Failed Components: Sunroof Drains become clogged and overflow into trunk well, causing electrical shortage, mold/mildew, and water damage along headliner and side airbags. Safety Risk: Electrical shortage causes fire risk, and mold mildew build up in car for asthmatic makes it damaging for air intake myself and others inside vehicle. Side airbags at risk as over flooding runs down pillars along side wiring. Reproduced: This has occurred twice, in my 2013 & 2017 Lincoln MKZ. No documentation is listed in either manual for maintenance around drains or possible flooding risk. Symptoms: Shorted electrical components for audio systems, check engine light, putrid foul odor lingering in vehicle, soaked rear carpet in trunk (closest to back seat) headliner show signs of water damage near curtain airbags. Notice to Auto Manufacturer: I alerted Ford Motor Company the first time in my 2013 MKZ on several different occasions, after the vehicle was in repair 3x over $5k in damages, due to faulty connection of drains. 2017 MKZ, as of January 2023 has a flooded trunk, malfunctioning electrical systems, mold/mildew build up, with estimated repairs of $5k+. Advised that nowhere in the maintenance section is this listed considering the magnitude of damage this can result in from poor care and design.
Jan 25, 2023
ELECTRICAL SYSTEM,WHEELS,FUEL/PROPULSION SYSTEM
1 complaint
After a year with the purchasing dealer we are still having on-going electrical issues with the vehicle. Apple Sync, voice control. Still have issues with rims pitting after only less than 10,000 miles on the vehicle. Bolt rusting on under carriage. Film on back window. Lincoln Corporate has been following this case for a year now and my rep is Mr. Dehane Davis. This file is still open at Lincoln Corporate.
Feb 13, 2022
POWER TRAIN,EXTERIOR LIGHTING,UNKNOWN OR OTHER
1 complaint
1) Every used miz I test drove had a super hard jerk out of first gear including the one I purchased, I was told it was fine, went to another dealership and was told the transmission clutch was gone, repaired under warranty. 2) Gas tank door spring failed, saw its a common problem with Ford Lincoln vehicles, dealer replaced entire door housing sleeve, not covered under warranty, had to be installed twice after coming out after incorrectly installed. 3) Front headlights lens spider web cracking. When purchased I saw small stress cracks at top by hood 3 to 7 months later entire lens/globe housing look like shattered glass but still in tacted, not covered under warranty, now passenger light starting to look the same. Only had the car 13 months. Dealer service rep ask do I drive car alot or drive in the rain, I was shocked. 4) Rear trunk tail light across entire back end full of moisture. Not covered under warranty. Every since 2007 this seem to be a common problem with every car I had to poor designed product that consumer have to pay for and shouldn't. It will cost thousands of dollars to replace.
Jun 30, 2021
AIR BAGS,SEATS
1 complaint
I WAS STATIONARY BEHIND A CAR TURNING LEFT ON HWY 154 S IN COWETA CO, GA, WHEN I WAS HIT FROM BEHIND BY ANOTHER AUTOMOBILE GOING APPROXIMATELY 50+ MPH. THE DRIVER WHO HIT ME NEVER APPLIED HIS BRAKES, WHICH PUSHED MY CAR INTO THE SUV IN FRONT OF ME. THE CAR I WAS PUSHED INTO WAS SHOVED 30+ YARDS DOWN THE ROAD. MY AIRBAGS DID NOT DEPLOY AND MY DRIVER'S SIDE SEAT BROKE.
Nov 05, 2020
SUSPENSION,POWER TRAIN
1 complaint
JERKS HARD INTO SECOND GEAR AND JERKS WHEN PUT IN REVERSE IN MOTION. *TR
Jun 15, 2020
STEERING,WHEELS
1 complaint
TL* THE CONTACT OWNS A 2017 LINCOLN MKZ. WHILE DRIVING 25 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE VEHICLE PULLED TO THE RIGHT OR LEFT INTERMITTENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO GRAND LEDGE FORD LINCOLN (6080 E SAGINAW HWY, GRAND LEDGE, MI 48837, (517) 627-8100) WHERE IT WAS TEST DRIVEN. THE DEALER DID NOT FIND ANY FAILURES. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS THEN TAKEN TO LAFONTAINE FORD OF LANSING (5103 S CEDAR ST, LANSING, MI 48911, (517) 394-7000) WHERE IT WAS TEST DRIVEN. THE DEALER CONFIRMED THAT THE ALIGNMENT WAS UNEVEN. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 18V167000(STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND PROVIDED CASE NUMBER: 24864137. THE FAILURE MILEAGE WAS APPROXIMATELY 23,000.
Nov 13, 2019
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
1 complaint
I WENT TO START MY VEHICLE NO POWER AT ALL.. WEIRD NOTHING EVER HAPPENED LIKE THAT BEFORE. SO I GET AAA TO GIVE ME A BOOST. I GET TO MY DESTINATION. GO TO GET BACK IN MY CAR AND LEAVE. CAR DEAD NO POWER AT ALL. GET TOWED TO THE DEALER. BATTERY CHECK WAS GOOD. THEY COULDN'T FIND OUT THE PROBLEM. THEN THE CAR WOULD GET JUMP STARTED BUT WOULDN'T TURN OFF WHEN YOU PRESS THE BUTTON ONLY THE AUXILIARY THINGS WOULD POWER OFF. THE DEALER IS TELLING ME IT'S WATER DAMAGE BUT HOW? IT'S GARAGE KEPT..
Oct 21, 2019
STRUCTURE,LATCHES/LOCKS/LINKAGES
1 complaint
TL* THE CONTACT OWNS A 2017 LINCOLN MKZ. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE HOOD AJAR WARNING LIGHT ILLUMINATED. THE CONTACT PULLED TO THE SIDE OF THE ROAD SEVERAL TIMES SINCE JUNE OF 2018 TO CHECK IF THE HOOD OF THE VEHICLE WAS OPEN AND/OR UNLATCHED. THE CONTACT STATED THAT THE HOOD WAS NOT OPEN OR UNLATCHED SEEMINGLY. IN ADDITION, THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. CLASSIC FORD LINCOLN (8540 TYLER BLVD, MENTOR, OHIO 44060 (440) 266-3000) WAS MADE AWARE OF THE FAILURE BUT THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS MADE AWARE OF THE REOCCURRENCE TWICE BUT COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO ANOTHER DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000. *DT *JB
Oct 29, 2018
STEERING,VEHICLE SPEED CONTROL,ENGINE
1 complaint
WHILE DRIVING IN HEAVY TRAFFIC ON THE INTERSTATE ATTEMPTED TO CHANGE LANES AND ACCELERATE, CAR SUDDENLY LOST POWER AND THE "SEE MANUAL" LIGHT ILLUMINATED WITH TOOL - FORTUNATELY WAS ABLE TO COAST CAR OFF EXIT RAMP SAFELY AND PULL OVER, AT WHICH POINT THE ENGINE CHUGGED AND STALLED. FIRST RESTART "SEE MANUAL" LIGHT STILL ON, SPUTTERED AND STALLED. TURNED OFF VEHICLE. 2ND ATTEMPT SAME AS 1ST. 3RD CAME ON AND RAN WITHOUT ENGINE LIGHT AND SEEMED TO REV UP HIGHER THAN NORMAL, THEN CAME BACK DOWN. NO OTHER INDICATIONS APPEARED OTHER THAN "NO USE OF AUTO BRAKE AVAILABLE"
Feb 01, 2018
SERVICE BRAKES,FUEL/PROPULSION SYSTEM
1 complaint
1-CAR STALLED AND DIED TURNING FROM PARKING LOT ONTO STREET. BARELY AVOIDING COLLISION. 1/6/2018. DEFECT IN FUEL DELIVERY. STILL IN SHOP. 2- ODD NOISE AND SMELL WHILE BACKING UP DUE TO CRACKS IN BRAKE PAD . 1/17/17 REPLACED 01/17/17 ( HAVE REPAIR INVOICE, NOT SURE HOW TO UPLOAD)
Jan 09, 2018
AIR BAGS
1 complaint
AIRBAG LIGHT
Oct 30, 2017
VEHICLE SPEED CONTROL
1 complaint
TL* THE CONTACT OWNS A 2017 LINCOLN MKZ. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT THE VEHICLE WAS NOT PARKED CORRECTLY AND DECIDED TO STRAIGHTEN THE VEHICLE. WHILE THE BRAKE PEDAL WAS DEPRESSED, THE CONTACT HEARD AN ABNORMAL DING NOISE AND THE VEHICLE INDEPENDENTLY ACCELERATED WITHOUT WARNING AND DROVE OVER A CURB. WHILE ATTEMPTING TO REVERSE THE VEHICLE OFF OF THE CURB WITH THE BRAKE PEDAL STILL DEPRESSED, THE CONTACT HEARD AN ABNORMAL DING NOISE AGAIN. THE VEHICLE INDEPENDENTLY ACCELERATED IN REVERSE AND FAILED TO STOP. AS A RESULT, THE VEHICLE ROLLED INTO TWO PARKED VEHICLES. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO HINES PARK LINCOLN (40601 ANN ARBOR RD, PLYMOUTH, MI 48170, (734) 619-6272) WHERE THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT SHE COULD FILE A SUBROGATION INSURANCE CLAIM. NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS UNAVAILABLE. UPDATED 09/06/17*LJ *CN
Jul 13, 2017
ELECTRICAL SYSTEM,EXTERIOR LIGHTING
1 complaint
2017 LINCOLN MKZ. CONSUMER WRITES IN REGARDS TO COMPUTER TOUCH SCREEN MALFUNCTION, HEADLIGHTS CONTROL SWITCH PROBLEMS. *LD THE CONSUMER STATED WITHIN THE FIRST MONTH OF PURCHASING THE VEHICLE THE TOUCH SCREEN WOULD SHUT DOWN AND REBOOT ITSELF WHILE DRIVING. THE SWITCH THAT CONTROLS THE HEADLIGHTS WAS ALSO FAULTY. UPDATED 07/10/2017*JS
Jul 10, 2017
Frequently Asked Questions
How many problems does the 2017 LINCOLN MKZ have?
The 2017 LINCOLN MKZ currently has 112 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2017 LINCOLN MKZ?
The most common problems reported for the 2017 LINCOLN MKZ are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2017 LINCOLN MKZ problem data come from?
All problem and complaint data for the 2017 LINCOLN MKZ comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
Other Years - LINCOLN MKZ
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