2006 MERCEDES-BENZ ML-Class Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
VIN Decoder
213
Complaints Reported
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Complaints by Component
POWER TRAIN
37 complaints
My car was included in the balance right shaft recall as 2nd owner I was just made aware as a result my check engine light came on. It was also learned that the car was included in faulty “balance shaft”. I should be included because my car has same diagnosis as defective equipment
Jan 09, 2024
TL* THE CONTACT OWNS A 2006 MERCEDES-BENZ ML500. WHILE DRIVING 20 MPH, A GRINDING NOISE WAS DETECTED FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF STEVENS CREEK (4500 STEVENS CREEK BLVD, SAN JOSE, CA 95129, (408) 641-4610) WHERE THE CONTACT WAS INFORMED THAT THE REAR DIFFERENTIAL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 130,000.
Aug 13, 2018
WHILE DRIVING AT MOST ANY SPEED,TRANSMISSION PERIODICALLY GOES INTO NO GEAR OR A SINGLE GEAR (LOW OR A HIGHER GEAR) AND 'LIMP MODE' WITHOUT WARNING....SOMETIMES A "CHECK ENGINE" LIGHT. VERY SCARY ESPECIALLY IN TRAFFIC ON THE FREEWAY. BOUGHT THE VEHICLE EARLIER THIS YEAR WITH 60,000 MILES ON IT...I AM 72 AND WIFE IS 71...SHE IS AFRAID TO DRIVE IT BECAUSE OF THE UNCERTAINTY OF THE DRIVE TRAIN. I FINALLY TOOK IT TO MERCEDES BENZ AS THE WOULD NOT SELL MY MY INDEPENDENT MECHANIC THE PARTS TO REPAIR PROBLEM. MERCEDES SAYS THAT I NEED TO HAVE THE 722.9 TRANSMISSION VALVE BODY REPLACED AT $3,000 PERIOD. I HAVE READ OF A MYRIAD OF SIMILAR PROBLEMS WITH OTHER OWNERS OF CARS WITH THIS TYPE OF TRANSMISSION....EVEN CLASS ACTION SUITS. I BELIEVE THAT THIS IS A VERY DANGEROUS CONDITION THAT MUST BE RESOLVED AND REPAIRED BY THE MANUFACTURER. I EVEN CALLED MERCEDES BENZ OF NORTH AMERICA AND THEIR REPRESENTATIVE SAID HE KNEW OF NO PROBLEMS WITH THIS MODEL OF TRANSMISSION. I ALSO READ THAT THEY ARE NOT CHANGING ANY PARTS....JUST REPROGRAMMING THE TRANSMISSION TO NOT GO INTO LIMP MODE AND NOT ACTIVATING THE CHECK ENGINE LIGHT.....HOW CAN I INSURE THAT MY VEHICLE WILL BE REPAIRED CORRECTLY AND BE SAFE TO DRIVE?
Nov 16, 2017
2006 ML350 WITH ONLY 112,000 MILES ON IT THE VEHICLE, WENT INTO LIMP MODE WHILE ENTERING A MAJOR INTERSTATE HIGHWAY NEARLY CAUSING A TERRIFYING ACCIDENT. MB USA RESTRICTS THE REPAIR OF THIS "MFG DEFECT" AND IT MUST BE REPAIRED AT AN MB DEALERSHIP ONLY, TYPICALLY AT A COST OVER $2,000. THE PROBLEM WILL NOT GO AWAY UNLESS REPAIRED. I MADE MB USA AWARE OF THE ISSUE AND THEY DENIED THAT ANY ISSUE EXISTS. I AM AWARE THOUGH, OF A CLASS-ACTION LAWSUIT OVER THE DEFECT IN THE 722-9-7GTRONIC-AUTOMATIC TRANSMISSION. THE LIMP MODE PREVENTS THE TRANSMISSION FROM UPSHIFTING OR DOWNSHIFTING. WHILE AT A STOP SIGN, IF THE TRANSMISSION GOES INTO LIMP MODE, THE ENGINE WILL RACE BUT THE CAR WILL NOT MOVE. I HAVE TO TURN THE CAR OFF, TAKE THE KEY OUT OF IGNITION, PUT BACK IN, AND START CAR. THIS HAS HAPPENED TO ME MANY TIMES IN THE MIDDLE OF AN INTERSECTION WITH OTHER CARS BLOWING THEIR HORN AT ME. THERE IS NOTHING I CAN DO OTHER THAN SHUT THE CAR OFF AND RESTART, THEN PUTTING IN GEAR. THIS IS HAPPENING TYPICALLY ABOUT 2-4 TIMES A DAY. THE PROBLEM TYPICALLY HAPPENS WHILE THE CAR IS DRIVING, BUT NOT NOTICED UNTIL I SLOW DOWN AND ULTIMATELY COME TO A STOP (WITH EXPERIENCE I NOW AM AWARE THAT THE TRANSMISSION IS NOT DOWNSHIFTING AND I KNOW THAT IT IS IN LIMP MODE, AND IF I HAVE TO STOP, I WILL NOT BE ABLE TO GET THE CAR TO MOVE FORWARD WITHOUT HAVING TO TURN THE ENGINE OFF AND RESTARTING THE CAR). AS I MENTIONED BEFORE, THIS STARTED HAPPENING ONLY OCCASIONALLY, BUT IS NOW HAPPENING 3-4 TIMES A DAY WHILE DRIVING AROUND TOWN.
Sep 18, 2017
MY 2006 ML350 (AUTOMATIC) HAS A TRANSMISSION PROBLEM WHERE SHIFTING DOWN CAUSES THE VEHICLE TO LUNGE FORWARD. ALL GEAR SHIFTS (UP OR DOWN) ARE HARD AND CAN BE FELT BY THE OCCUPANTS IN THE CAR IN THE FORM OF A JERKY MOTION. SCOURING THE INTERNET FOR THIS ISSUE SHOWS THAT THIS IS A WIDELY REPORTED PROBLEM. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHO OFFERED TO REPLACE THE TRANSMISSION FOR $7500. WHEN ASKED ABOUT THE ROOT CAUSE OF THE ISSUE, THE DEALER STATED THAT THEY WOULD NOT KNOW UNTIL THEY TAKE THE TRANSMISSION APART AND WOULD END UP COSTING ROUGHLY THE SAME AS REPLACING THE TRANSMISSION. THE DOWN SHIFTING PRESENTS A DANGER WHEN MAKING SUDDEN STOPS DUE TO UNFORESEEN TRAFFIC CHANGES IN FRONT OF THE VEHICLE AS BRAKING HARD CAUSES THE VEHICLE TO DOWN SHIFT QUICKLY WHICH CAUSES THE VEHICLE TO LUNGE FORWARD.
Aug 03, 2015
+ 32 more complaints for this component
ENGINE
26 complaints
THEY HAVE TIMING CHAIN ISSUES . THE BALANCE SHAFTS ABD TIMING CHSIN SPROCKETS FAIL AND CAUSE CATASTROPHIC FAILURE . THIS IS MY 3RD ML350 TO HAVE THE ENGINE GO OUT BECAUSE OF SOMETHING THE MANUFACTURER COULDBE PREVENTED IF IT WAS RECALLED YEARS AGO IF YOU DONT BELIEVE THEN RESEARCH IT THANK YOU
Jul 08, 2023
Balance shaft failure
Jul 15, 2022
car suddenly stalled out while driving in traffic and was told that the engine went out, was very dangerous and also seen on the website that 100s of other owners with the same problem and mercedes has not done anything about the problem.
Jun 09, 2022
Engine has low power and a whine. Also has a Check Engine Light indicating Center Balance Shaft issue. I took it to Merz dealer and they said it’s known issue of soft metal sproket internal to engine that occurs often. Many times at 50k miles but I bought my car at 150k. Was told engine could stop moving forward at any time.
Jun 06, 2022
There was a class action suit regarding Balance Shaft issues. I was not aware and having issues now.
Apr 07, 2022
+ 21 more complaints for this component
ELECTRICAL SYSTEM
14 complaints
The contact owns a 2006 Mercedes-Benz ML500. The contact stated that while the vehicle was parked, the passenger's side rear door glass had independently fallen into the door. The contact stated a burning odor was on the interior of the vehicle. The contact stated that after inspecting the vehicle, the contact noticed water underneath the front passenger's seat and the battery compartment was full of water. The contact stated that when the vehicle was started, an unknown warning light illuminated. The vehicle was towed to the dealer where it was diagnosed with a failed electrical system due to water leaking into the rear taillight assembly. The contact was informed that the electrical system needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 200,000. The VIN information was unavailable.
Apr 01, 2024
TL* THE CONTACT OWNED A 2006 MERCEDES BENZ ML500. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, SHE BEGAN TO SMELL AN ABNORMAL, BURNING ODOR EMITTING FROM THE VEHICLE. AS THE CONTACT CAME TO A COMPLETE STOP, THE PASSENGER SEAT ERUPTED IN FLAMES WITHOUT WARNING. THE CONTACT IMMEDIATELY EXITED THE VEHICLE AND A LOCAL BYSTANDER CALLED THE AUTHORITIES. ONCE THE FIRE DEPARTMENT ARRIVED, THEY WERE ABLE TO EXTINGUISH THE FIRE. THE CONTACT WAS UNCERTAIN IF A FIRE REPORT WAS FILED. NO INJURIES WERE REPORTED AS A RESULT OF THE FIRE. THE FIRE DEPARTMENT VERBALLY INFORMED THAT CONTACT AT THE SCENE THAT THE CAUSE OF THE FIRE WAS DUE TO AN ELECTRICAL FAILURE; SHE WAS ALSO INFORMED THAT THE VEHICLE HAD BEEN DESTROYED. THE CONTACT HAD THE VEHICLE TOWED TO HER HOME DUE TO THE FAILURE. THE DEALER NOR THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 240,000. THE VIN WAS UNAVAILABLE.
Oct 22, 2020
THIS VEHICLE EXPERIENCED ALTERNATOR FAILURE AND SUBSEQUENT BATTERY DISCHARGE, AND WAS THEN BOOSTED AND DRIVEN HOME. ONCE THE ENGINE WAS AGAIN RESTARTED. IT FAILED TO SHUT DOWN AFTER THE DRIVER REMOVED THE KEY FROM THE IGNITION. ACCORDING TO OUR PRIVATE AUTOMOTIVE ENGINEER, THIS LACK OF DRIVER CONTROL OVER ENGINE OPERATIONS IS A FUNDAMENTALLY DANGEROUS CONDITION, AND REPRESENTS A POTENTIAL FIRMWARE AND/OR COMPUTER SYSTEM ERROR WITHIN THE DESIGN OF THE VEHICLE.
May 04, 2020
THE CAR KEYS WOULD NOT OPEN THE CAR DOORS OR THE TRUNK
Feb 21, 2018
HEADLIGHT WIRING INSULATION IS CRACKING LEAVING THE WIRE EXPOSED. IF THE WIRES TOUCH IT COUID SHORT CIRCUIT THE ELECTRICAL SYSTEM OR CAUSE A FIRE. MY VEHICLE WAS STATIONARY WHEN I NOTICED THE PROBLEM.
Apr 10, 2017
+ 9 more complaints for this component
ENGINE AND ENGINE COOLING
13 complaints
LETTER FROM SENATOR NELSON RE CONSTITUENT RE 2006 ML MERCEDES BENZ SUV ML 350 RECALL ISSUES. *SMD THE CONSUMER STATED THERE WAS A CLASS ACTION LAWSUIT FILED AGAINST MERCEDES BENZ, DUE TO AN INFERIOR BALANCE SHAFT IN THE ENGINE. A NUMBER OF VEHICLES INCLUDING HIS WERE DEFECTIVE. THE REPAIR FOR THE VEHICLE ENDS ON JUNE 16, 2016. HOWEVER, THE CONSUMER WAS INFORMED HE WAS NOT ELIGIBLE, BECAUSE HIS VEHICLE EXCEEDED 125,000 MILES. *JB
Jun 08, 2016
OWNER OF 2006 ML350 CHECK ENGINE LIGHT CAME ON TOOK IN FOR DIAGNOSIS WITH CAM SHAFT FAILURE, MB DOES NOT OFFER ANY HELP AND KNEW OF THIS ISSUE. CLASS ACTION LAWSUIT IN NJ ALREADY STARTED, HOPING ONE WILL GET STARTED IN SC. COST TO REPAIR IS $6,000 TO THE CUSTOMER. THIS IS USURY, AND DECEPTION BY THE WONDERFUL AUTOMAKERS OF THIS GREAT FOREIGN CAR MAKER WITH AN OFFICE IN THE USA. WHEN YOU CALL MB USA THEY ADVISE YOU TO SPEAK WITH THE SERVICE MANAGER THAT OFFERS NO HELP. *KB
Feb 04, 2012
BALANCE SHAFT PROBLEM ON THE 2006 MERCEDES BENZ ML350 - I LIVE IN SOUTH FL AND I HAVE A 2006 MERCEDES ML350 WITH LESS THAN 50,000 MILES AND JUST LAST WEEK GOT A CHECK ENGINE LIGHT. TOOK IT TO THE DEALERSHIP IN POMPANO BEACH AND THEY TOLD ME THAT THE BALANCE SHAFT HAS TO BE REPLACED AND IT WILL COST $6600. THIS IS A KNOWN PROBLEM AND THE MANUFACTURER MAKES NO EFFORT TO RECALL THE VEHICLES AND REPLACE THE PARTS FOR FREE. I CANNOT AFFORD TO PAY FOR THIS FACTORY DEFECT, MERCEDES BENZ SHOULD PAY FOR IT. *TR
Sep 01, 2011
VEHICLE DOES NOT ACCELERATE. *TR
Jul 28, 2011
I OWN A 2006 ML MERCEDES-BENZ WITH 47K MILES. THE ENGINE LIGHT CAME ON IN THE CAR, I HAD IT CHECKED BY AN INDEPENDENT MERCEDES TECHNICIAN WHO INFORMED ME THAT THE BALANCE SHAFT MUST BE REPLACED IN THE CAR. HE GAVE ME A "STAR BULLETIN" WHICH IS AN INTERNAL MEMO PRODUCED BY MERCEDES SHOWING THE HAVE KNOWN ABOUT THIS DEFECT SINCE AUGUST 2007 AND HAVE DONE NOTHING ABOUT NOTIFYING OWNERS OF THE CARS WITH ENGINES EFFECTED. IT IS I HAVE BEEN TOLD A COMMON PLACE ISSUE AND IN FACT A CLASS ACTION LAWSUIT HAS BEEN FILED IN NEW JERSEY AGAINST MERCEDES OVER THIS ISSUE. THE PROBLEM HAS TO BE REPAIRED OR THE ENGINE CAN BE DAMAGED BEYOND REPAIR, THE COST I HAVE BEEN QUOTED FOR THE REPAIR IS $6000. IT WAS MADE VERY CLEAR TO ME BY THE TECHNICIAN THAT A CAR WITH 47K MILES SHOULD NOT HAVE SUCH AN ISSUE AND THAT IT IS A DESIGN FLAW THAT MERCEDES THUS FAR HAS NOT STEPPED UP TO REMEDY WITH CAR OWNERS. *TR
Jul 25, 2011
+ 8 more complaints for this component
SEATS
12 complaints
ON JAN. 6, 2017 NORTHBOUND ON HWY 52. DRIVERS SEAT HEATER HAD BEEN ON APPROXIMATELY 10 MINUTES WHEN I FELT A VERY HOT SPOT ON MY UPPER LEFT SIDE. THEN I SMELLED SOMETHING BURNING. THE SEAT HEATER HAD BURNED THROUGH THE UPHOLSTERY ON THE OUTBOARD BOLSTER OF THE DRIVERS SEAT AND STARTED BURNING THROUGH MY COAT.
Jan 14, 2017
TURNED ON THE DRIVER SIDE HEATED CAR SEAT AND AFTER A FEW MINUTES, THERE WAS A BURNING SMELL. PULLED OVER AND FOUND IT HAD BURNED A HOLE THROUGH THE FOAM AND LEATHER ON THE LOWER LEFT SIDE OF THE SEAT ABOUT 1" WIDE AND 2" LONG.
Dec 20, 2016
AFTER DRIVING ONLY 30 MIN IN MORNING TRAFFIC W/SEAT HEAT ON, I SMELLED A BURNING SMELL AND THE HIP AREA OF THE SEAT WAS VERY HOT. PULLED OVER, TURNED CAR OFF, AND FOUND SEAT HEAT HAD BURNED THROUGH THE SEAT UPHOLSTERY MAKING A HOLE APPROX. 1" H X 1/2" W. QUESTION BELOW ASKS Y/N IF THERE WAS A FIRE. ANSWERED Y DUE TO BURNING; DID NOT SEE ANY FLAMES. USED SOME WATER ON IT IMMEDIATELY AND A FEW MINUTES LATER AT HOME TO MAKE SURE THERE WAS NO BURNING/SMOLDERING INSIDE THE SEAT. *TR
Oct 19, 2016
CONTACT WAS DRIVING, APPROX. 15 MIN. AFTER ENGINE START AND SEAT HEATER TURN-ON. CONTACT FELT A BURNING SENSATION ON POSTERIOR/HIP. CONTACT STOPPED CAR AND GOT OUT. THERE WAS A BURN HOLE IN THE DRIVER'S SEAT BACK AT LOWER LEFT. THERE WERE TWO BURN HOLES THROUGH CONTACTS PANTS. LATER EXAMINATION SHOWED A SECOND DEGREE (BLISTER) BURN ON CONTACTS HIP. THIS IS NOT A WARRANTY CLAIM AS THE DEALER SUGGESTS, BUT, RATHER A SERIOUS MANUFACTURER DEFECT THAT CAUSES BURN INJURY (CHECK THE HISTORY OF DOCUMENTED COMPLAINTS ON THE INTERNET)... *TR
Jan 12, 2015
TL* THE CONTACT OWNS A 2006 MERCEDES BENZ ML350. THE CONTACT STATED THAT THE SEAT WARMER OVERHEATED AND CAUSED THE COILS TO BURN THROUGH. THE CONTACT MENTIONED THAT SHE SUSTAINED SECOND DEGREE BURNS. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE SEAT HEATER HAD MALFUNCTIONED AND THE SEAT NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 86,000.
Feb 04, 2014
+ 7 more complaints for this component
STEERING
10 complaints
A LOSS OF POWER STEERING FLUID CAN DAMAGE THE POWER STEERING PUMP AND MAY RESULT IN DIMINISHED POWER ASSIST FOR STEERING WHICH COULD LEAD TO A CRASH. *BF WHAT YOU SHOULD DO: DEALERS WILL REPLACE THE POWER STEERING HOSE CLAMP. THE RECALL IS EXPECTED TO BEGIN ON MAY 23, 2005. OWNERS SHOULD CONTACT MERCEDES-BENZ AT 1-800-367-6372. SUMMARY: ON CERTAIN PASSENGER VEHICLES, A HOSE CLAMP THAT SECURES THE POWER STEERING FLUID COOLING HOSE TO THE POWER STEERING FLUID COOLER MAY NOT PROVIDE SUFFICIENT CLAMPING FORCE FOR THIS CONNECTION. *TR CONSUMER WAS TOLD BY THE DEALER RECALL WAS EXPIRED AND WOULD NO LONGER HONOR IT.*JB
May 26, 2020
TL* THE CONTACT OWNS A 2006 MERCEDES-BENZ ML350. WHILE DRIVING APPROXIMATELY 15 MPH, ALL THE WARNING INDICATORS ILLUMINATED AND THE VEHICLE BECAME DIFFICULT TO STEER. THE CONTACT ALSO HEARD A HUMMING NOISE. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED IN OCTOBER OF 2018 BY MERCEDES-BENZ OF CHERRY HILL (2151 NJ-70, CHERRY HILL, NJ 08002) FOR THE SAME FAILURE. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR DIAGNOSED FOR THE RECENT FAILURE; HOWEVER, AN APPOINTMENT WAS SCHEDULED WITH THEM IN OCTOBER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.
Sep 23, 2019
I CONTACTED MERCEDES ABOUT THE POWER STEERING LEAKAGE & PROBLEMS ON MY ML500 2006 SUV, I SEE A RECALL WAS MADE, BUT MY VIN# IS NOT INCLUDED IN THE VOLUNTARY RECALL BY MERCEDES
Oct 11, 2018
I WAS STOPPED AT A RED LIGHT WAITING MAKE A LEFT. WHEN THE LIGHT TURNED GREEN TO MAKE A LEFT, I STARTED GOING AND GOT TO THE MIDDLE OF THE INTERSECTION WHEN MY STEERING GOT STUCK. I WAS ABLE TO PULL THE STEERING WHEEL TO COMPLETE A WIDE LEFT TURN. I WAS SAFELY ABLE TO PULL INTO A PARKING LOT, BUT WITHOUT A REAL EFFORT TO TURN THE WHEEL AND AGAIN HAVING TO MAKE ANOTHER WIDE LEFT TURN BEFORE AN ONCOMING CAR ALMOST HIT ME. *TR
Aug 09, 2014
IN A PARKING LOT, THE POWER STEERING FAILED WITHOUT WARNING. THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE STEERING MALFUNCTION. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. JS
Mar 31, 2014
+ 5 more complaints for this component
SERVICE BRAKES, HYDRAULIC
7 complaints
The contact owns a 2006 Mercedes-Benz ML 500. The contact stated that while his wife was driving at an undetermined speed, the vehicle accelerated and crashed into a tree. The brake pedal was applied but it failed to respond. There were no warning lights illuminated. The driver-side air bag was deployed. The contact sustained bruises and injuries to her hands, knees, and shoulder, and medical attention was provided by her primary physician. There was no fire or police report filed. The vehicle was towed to a towing lot. Then towed to another towing lot. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified about the failure. The failure mileage was approximately 125,000. The contact stated that the failure was related to NHTSA Campaign Number: 22V315000 (Service Brakes, Hydraulic). The contact was concerned that he was not notified previously about the do not drive notice.
Apr 27, 2023
The contact owns a 2006 Mercedes-Benz ML500. The contact received notification of NHTSA Campaign Number: 22V315000 (Service Brakes, Hydraulics) however, the part to do the recall repair was unavailable. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Aug 31, 2022
The contact owns a 2006 Mercedes-Benz ML350. The contact received notification of NHTSA Campaign Number: 22V315000 (Service Brakes, Hydraulic). The manufacturer was made aware of the issue and referred the contact to the dealer for assistance. The contact was given an appointment by the dealer weeks in advance and was notified in the recall notice to stop driving the vehicle immediately. The manufacturer assured the contact on multiple occasions that the dealer would provide an alternative form of transportation until the recall was serviced; however, the dealer failed to provide the contact another form of transportation. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Jul 22, 2022
The contact owns a 2006 Mercedes-Benz ML500. The contact stated while driving 50 MPH, the brake pedal was depressed and went to the floorboard. The contact stated that the vehicle responded. The ABS warning light was illuminated. The contact drove to his residence. The contact received notification of NHTSA Campaign Number: 22V315000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but provided no assistance. The vehicle was not diagnosed or repaired. The failure mileage was approximately 200,000. Parts distribution disconnect.
Jul 18, 2022
TL* THE CONTACT OWNS A 2006 MERCEDES-BENZ ML350. THE CONTACT STATED WHILE DRIVING 5 MPH, THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOORBOARD EXTENDING THE STOPPING DISTANCE. THE CONTACT ATTEMPTED TO USE THE PARKING BRAKE TO STOP THE VEHICLE HOWEVER, THE PARKING BRAKE FAILED TO SLOW THE VEHICLE IN A TIMELY MANNER. THE CONTACT STATED THAT THE THREE UNKNOWN WARNING LIGHTS WERE ILLUMINATED. THE CONTACT WAS ABLE TO SAFELY DRIVE THE VEHICLE TO THE RESIDENCE. THE VEHICLE WAS TOWED TO MERCEDES-BENZ OF BEDFORD LOCATED AT 18122 ROCKSIDE ROAD, BEDFORD, OH 44146, (440) 359-6826, TO BE DIAGNOSED AND REPAIRED. THE DIAGNOSTIC TEST AND REPAIR WAS STILL PENDING. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000. THE VIN WAS NOT AVAILABLE. *BF *AS
Jul 23, 2020
+ 2 more complaints for this component
AIR BAGS
5 complaints
The contact owns a 2006 Mercedes-Benz ML500. The contact stated that while operating the vehicle, the SRS warning light would remain illuminated and a whining noise was present coming from the steering wheel. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 140,000.
Nov 05, 2021
MY CAR WAS PARKED AND HADN'T MOVED SINCE THE DAY BEFORE. I WAS JUST SITTING IN FRONT PASSENGER SEAT, OPENED DOOR TO EXIT WHEN SAB DEPLOYED HITTING ME SQUARE ON MY FRONTAL LOBE ANEURISM COIL.AMBULANCE TOOK ME TO HOSPITAL. JUST HAD FULLY SERVICED BY MERCEDES 2 WKS PRIOR. SUDDEN DRASTIC EYESIGHT DECLINE
Dec 28, 2020
TL* THE CONTACT OWNS A 2006 MERCEDES BENZ ML500. THE CONTACT STATED THAT THE SRS LIGHT WAS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO A MECHANIC AND WAS TOLD THAT WHENEVER ONE AIR BAG WAS MALFUNCTIONING, IT WOULD PREVENT ALL OF THE AIR BAGS FROM FUNCTIONING PROPERLY. THE CONTACT RECEIVED A NOTICE FROM THE MANUFACTURER PRIOR TO THE FAILURE, STATING THAT THE WARRANTY ON THE AIR BAG HARNESS WOULD BE EXTENDED TO 100,000 MILES. THE MANUFACTURER WAS CONTACTED AND REFUSED TO DO ANY REPAIRS. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 94,000. THE VIN WAS NOT AVAILABLE.
Feb 22, 2012
TL*THE CONTACT OWNS A 2006 MERCEDES ML350. THE AIR BAG WARNING LIGHT ILLUMINATED INDICATING THAT THE DEALER NEEDED TO REPAIR IT. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES AND THEY RECALIBRATED THE SYSTEM BUT THE LIGHT CONTINUED TO ILLUMINATE. THE MANUFACTURER WAS CALLED AND STATED THAT THERE WAS NOTHING THEY COULD DO. A ROUTINE MAINTENANCE WAS PERFORMED ON THE VEHICLE PRIOR TO THE AIR BAG LIGHT FAILURE. THE FAILURE MILEAGE WAS 28,593.
Mar 01, 2010
LEASED VEHICLE FROM MERCEDES BENZ OF SACRAMENTO, CALIFORNIA, ON FRIDAY 10/13/06 SRS SYSTEM LIGHT IN THE INSTRUMENT PANEL ILLUMINATED IN RED, AND WOULDN'T GO OFF. CONTACTED DEALERS SERVICE ON 10/13/06, FRIDAY, SAME STATED, UPON MY INQUIRY, VEHICLE WAS SAFE TO DRIVE, AND TO BRING IT IN ON TUESDAY 10/17/06, FOR ITS' SCHEDULED FIRST APPOINTMENT AT 8:00 A.M.. UPON REVIEWING THE OPERATOR'S MANUAL FOR THE ML350, SAME DISCLOSED ON PAGE 407, "IN THE EVENT A MALFUNCTION OF THE SRS IS INDICATED AS OUTLINED ABOVE, THE SRS MAY NOT BE OPERATIONAL. FOR YOUR SAFETY, WE STRONGLY RECOMMEND THAT YOU VISIT AN AUTHORIZED MERCEDES-BENZ LIGHT TRUCK CENTER IMMEDIATELY TO HAVE THE SYSTEM CHECKED, OTHERWISE THE SRS MAY NOT BE ACTIVATED WHEN NEEDED IN AN ACCIDENT, WHICH COULD RESULT IN SERIOUS OR FATAL INJURY, OR IT MIGHT DEPLOY UNEXPECTEDLY AND UNNECESSARILY WHICH COULD RESULT IN AN ACCIDENT/OR INJURY TO YOU OR TO OTHERS." *NM
Oct 14, 2006
SERVICE BRAKES
4 complaints
Hello, There is a safety recall from the manufacturer and they have advised not to drive the vehicle. The vehicle does take a little more press on the breaks for it to function so we are assuming that we are affected by this recall. I have writen emails and called the Mercedez hotline on June 1st 2022 and they assured me over the phone that the dealership will be able to help. When i called the dealerships in St Louis, namely Plaza motors and St Louis Mercedez they declined to inspect the vehicle and advised that i can keep driving untill they inspect the vehicle. The recall from mercedez clearly states that the vehicle should not be driven. When i told them about it they changed the story and told me they dont know when they can do the inspection. Upon calling Mercedes back, they told me that they are sorry about the misinformation ad that I can rent a vehicle for reembursement but when asked about the process of getting the money back, they could not provide an answer. We did not feel comfortable renting a vehicle before knowing the process in detail so we called Mercedes back and the next person told me that the rentals will not be reimbursed. We are really in a tough situation as the car is not safe to drive per the recall and neither Mercedes or the local dealers are willing to help even after a month of the recall notice. We are hoping that either they can inspect the vehicle, give us a loaner vehicle or reimburse us for a rental vehicle. We have a small family with a 3 year old and want to make sure that we are all safe. Thank you
Jun 12, 2022
While trying to slow in to a corner, the brakes did not work, pushing harder on the brakes caused pulling and vibration. The vehicle left the road causing damage to right fender, bumper, wheel, tire and door. The vehicle has been inspected, brake pads and brakes seemed fine. This continues to happen on a rare occasion, maybe once every 30 times vehicle is driven. This is very scarry to have brake failure, so the vehicle is rarely driven now because no remedy has been offered.
May 17, 2022
RUSTED STEEL BREAK LINES THAT TAKES BREAK FLUID TO REAR FROM THE ENGINE COMPANTMENT
Feb 18, 2017
RUSTED AND LEAKING BREAK LINES ABOVE GAS TANK OF THE DRIVERS SIDE. RUSTED ALL THE ENGINE AREA. IT HAS HOLES JUST RIGHT ABOVE THE GAS TANK.
Feb 18, 2017
VEHICLE SPEED CONTROL
4 complaints
DRIVING ON PUBLIC ROADS AND WITHOUT NOTICE THE VEHICLE WILL GO INTO LIMP MODE AND WILL NOT SHIFT GEARS, CAN ONLY GO 15-20 MPH OR THE RPMS WILL REV TO 4-5K. VERY DANGEROUS.
Feb 20, 2018
VEHICLE WILL NOT ACCELERATE AFTER A STOP AT A LIGHT OR AFTER TAKING A HIGHWAY FROM A RAMP, THE ENGINE WILL REV UP BUT THE VEHICLE WILL NOT CHANGE GEARS, AFTER A PULL OVER TO THE SHOULDER OF THE ROAD SHUTTING OFF THE ENGINE AND RESTARTING IT WILL RUN NORMAL. THIS HAPPENED FOR ABOUT 20-30 TIMES UNTIL YESTERDAY I GET OUT OF WORK PULLED OUT OF THE PARKING LOT NOTICED THE VEHICLE WAS IN LIMP MODE STUCK IN 2ND AND WILL NOT CHANGE GEARS. I DID SOME RESEARCH AND FOUND OUT THAT THE CAUSE WAS FROM THE VALVE BODY OF THE TRANSMISSION OR THE CONDUCTOR PLATE AND ONLY THE DEALER IS ALOUD TO REPAIR IT ???. AND WILL COST AROUND $2500 .I READ THAT LOTS OF PEOPLE ARE HAVING PROBLEM WITH THIS 722.9 7 SPEED TRANSMISSION AND MBUSA IS NOT ISSUING A RECALL. NHTSA SHOULD LOOK INTO THIS AND FORCE MBUSA TO RECALL ALL DEFECTIVE VEHICLES AND REPLACE THE VALVE BODY AT NO COST BECAUSE ITS A SAFETY ISSUE. *TR
May 02, 2013
MY WIFE HAS HAD 4 INCIDENTS WHERE THE SUV HAS FELT LIKE IS WANTS TO ACCELERATE WHILE STOPPING. THE MOST RECENT INCIDENT WAS 23 NOVEMBER, WHERE AS SHE WAS COMING TO A STOP, THE CAR DOWNSHIFTED AND IT FELT LIKE SHE HAD BEEN HIT IN THE REAR. THE CAR IS GOING INTO THE MB DEALER, PARK PLACE MERCEDES BENZ, FORT WORTH 817-263-3600, 27 NOVEMBER FOR INVESTIGATION. *TR
Nov 23, 2012
TL*THE CONTACT OWNS A 2006 MERCEDES BENZ ML350. WHILE SHIFTING INTO REVERSE GEAR THE VEHICLE SURGED BACKWARDS, RESULTING IN A CRASH. UPON SHIFTING THE VEHICLE INTO DRIVE, IT THEN SURGED FORWARD, RESULTING IN ANOTHER CRASH. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A SERIOUS INJURY AND WAS TAKEN BY AMBULANCE TO THE HOSPITAL. THE VEHICLE WAS DESTROYED AND TOWED TO A LOT WHERE THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 53,000. UPDATED 3/11/11 *CN UPDATED 07/11/11
Feb 04, 2011
ELECTRICAL SYSTEM,SEATS
4 complaints
I WAS DRIVING WITH THE DRIVER'S SIDE ELECTRIC SEAT HEATER TURNED ON. I NOTICED A BURNING SMELL AND FELT A BURNING PAIN ON MY BACK. AFTER EXITING THE VEHICLE I SAW THAT THE SEAT HEATER HAD BURNED A HOLE THROUGH THE LEATHER DRIVER'S SEAT AND THROUGH MY JACKET. *TR
Mar 28, 2015
I WAS DRIVING AND I TURNED ON MY SEAT HEATER, AND I SAW SMOKE. I BURNED MY CLOTHING AND HAVE A LITTLE BURN ON MY BACK. THE SEAT WAS BURNING AND HAD A LITTLE FIRE. *TR
Mar 17, 2015
SEAT WARMER MALFUNCTION, I WAS DRIVING AND HAD TO PULL OVER AS MY SEAT WARMER CREATED A FIRE INSIDE MY SEAT AND BURNED 3 HOLES THRU MY SEAT AND SINGED MY CLOTHING. DRIVERS SIDE SEAT ON LEFT SIDE OF SEAT. MERCEDES ML 350 2006
May 12, 2011
I WAS DRIVING MY 2006 MERCEDES ML 350, WITH THE SEAT WARMER TURNED ON. I NOTICED A SMELL OF SMOKE COMING FROM INSIDE THE VEHICLE, SO I TURNED OFF THE SEAT WARMER AND THE SMELL WENT AWAY. THE NEXT DAY I DISCOVERED THAT THE SEAT WARMER HAD BURNED A SMALL HOLE IN THE SEAT COVERING ON THE LEFT SIDE OF THE DRIVER'S SEAT JUST ABOVE THE DRIVER'S WAIST. WHEN I TOOK IT TO THE DEALER, THEY TOLD ME THAT THE VEHICLE WAS OUT OF WARRANTY, AND THAT IT WOULD COST $800-$1000 TO CORRECT THE PROBLEM. THE MECHANIC THAT I TALKED WITH 1-ON-1 TOLD ME THAT THEY GET THIS PROBLEM FREQUENTLY. SINCE THE DAY OF THE BURN THROUGH, I HAVE NOT USED THE SEAT WARMER. I FEEL VERY FORTUNATE THAT I NOTICED THE SMOKE AND SHUT THE SEAT WARMER DOWN BEFORE THE SITUATION RESULTED IN A FIRE OR PERSONAL INJURY. SYSTEMS WITH THESE TYPES OF RISKS SHOULD HAVE SOME KIND OF "EXTENDED" WARRANTY COVERAGE WHEN THEY FAIL, TO HELP COVER THE RISK OF FIRE OR INJURY. *TR
Nov 21, 2010
ELECTRICAL SYSTEM,EXTERIOR LIGHTING
3 complaints
Driver Side Low beam headlight turns off and on randomly whether the vehicle is off or on. I lose view of the road because lights turn off randomly and others cannot see me at night as well. I've tried taking my vehicle to the shop, but no one can trace down this problem. No warning was shown until recently.
Jul 18, 2023
RIGHT REAR TAILLIGHT HAD AN ELECTRICAL FIRE THAT STARTED IN THE WIRE HOUSING. THE CAR WAS PARKED (STATIONARY)
Mar 27, 2016
OWNER HAD ARRIVED HOME AT 7:00 P.M. FROM WORK AND WAS INSIDE HIS RESIDENCE. AT 10:00 P.M. POLICE AND FIRE PERSONNEL CAME TO HIS DOOR TO INFORM HIM THAT HIS CAR WAS ON FIRE. ONE RESIDENT SAID THAT, AS HE WAS WALKING IN THE PARKING LOT, HE NOTICED THERE WAS FIRE IN THE PASSENGER SIDE REAR TAIL LIGHT (AROUND 10:00 PM) AND WHEN HE LOOKED INSIDE, THERE WAS FIRE IN THE VEHICLE DIRECTLY BEHIND THE REAR TAIL LIGHT. HE RAN FOR A FIRE EXTINGUISHER AND ALSO YELLED FOR HELP AND FOR SOMEONE TO CALL 911 FOR THE FIRE DEPARTMENT. BOTH FIRE AND POLICE ARRIVED. CAR HAD NOT BEEN DRIVEN FOR 3 HOURS AND WAS PARKED, WAS DRIVEN ONLY 7 MILES THREE HOURS EARLIER WITH NO STOPS. CAR HAS BEEN CONSIDERED TOTALED BY INSURANCE DUE TO THE AMOUNT OF DAMAGE INCURRED AND HAD BEEN OWNED FOR ONLY ONE YEAR, SERVICED REGULARLY BY MERCEDES BENZ, AND ALL RECALLS HAD BEEN UP-TO-DATE! THE SERVICING MERCEDES DEALERSHIP PROMPTLY INFORMED MERCEDES BENZ USA WHO ALSO PROMPTLY CONTACTED THE OWNER TO FILL OUT THE APPROPRIATE PAPERWORK AND SUBMIT PICTURES FOR REVIEW. THIS PAPERWORK/PICTURES WERE ALSO PROMPTLY SUBMITTED. HOWEVER, DUE TO THE SERIOUSNESS OF THIS FIRE AND POSSIBLE LOSS OF LIFE AND PROPERTY THAT COULD HAVE BEEN CATASTROPHIC, THIS REPORT IS ALSO BEING SENT TO YOUR AGENCY FOR FOLLOW-UP. (NOTE THAT THERE WAS A RECALL ON THE TAIL LIGHTS IN THE ML350 FOR POSSIBLE FIRE FOR 2007 AND YEARS ABOVE, BUT NOT THE YEAR OF THIS VEHICLE, 2006. A SIMILAR PROBLEM IS REPORTED IN THE C-CLASS AUTOMOBILES AND MAY BE MORE WIDESPREAD THAN PREVIOUSLY THOUGHT). *TR
Dec 08, 2013
ELECTRICAL SYSTEM,ENGINE
3 complaints
MY ML350 HAS 65000 MILES ONLY AND WAS WORKING FINE THEN ENGINE STALLED AND NOW NEEDS A NEW ENGINE!!STALLED ON HIGHWAY SUDDENLY AND HAD TO BE TOWED TO SHOP THEY WANT TO REPLACE ENGINE?
Jan 31, 2019
CAM-SHAFT AND CRANK-SHAFT MALFUNCTION. VEHICLE WONT DRIVE PROPERLY AND ALSO EXPERIENCING ELECTRICAL ISSUES. LIGHTS AND LOCKING MECHANISMS GOING ON AND OFF ON THEIR OWN. *TR
Oct 01, 2014
THE ENGINE LIGHT DUE ERROR CODES THAT HAVE TO DO WITH CAM SHAFT AND TRANSMISSION, ALSO THE REAR TAIL LIGHTS ERROR INTERNAL CODES NEEDS TO BE CORRECTED OIL SEAL FROM OIL FILTER HOUSING IS DEFECTIVE, REPAIRS FOR MAIN CAM SHAFT ISSUE EXCEEDS 8000.00 USD THERE SEEMS TO BE NO RECALL FOR THIS DEFECTS. *TR
Nov 19, 2013
UNKNOWN OR OTHER
3 complaints
TAKATA RECALL I WASN'T AWARE OF BIG ISSUE WITH DEFECTIVE BALANCE SHIFT GEARS UNTIL I COULDN'T PASS EMISSION TEST DO TO CHECK ENGINE BECAUSE OF PROBLEM WITH SHIFT GEAR. I COULDN'T REGISTER CAR AND MERCEDES DEALER ASKED FOR OVER $6000 FOR REPAIR! THEN I DID RESEARCH AND FOUND OUT I AM NOT THE ONLY ONE. HTTP://CLASSACTIONLAWSUITSINTHENEWS.COM/CLASS-ACTION-LAWSUIT-COMPLAINTS/MERCEDES-BENZ-CLASS-ACTION-LAWSUIT-COMPLAINT-FILED-OVER-ALLEGEDLY-DEFECTIVE-BALANCE-SHIFT-GEARS-IN-MERCEDES-M272-ENGINES-IDLE-GEARS-IN-MERCEDES-M273-ENGINES/ MERCEDES SHOULD TAKE FULL RESPONSIBILITY FOR THIS MATTER!
Oct 24, 2017
OUR 2006 MERCEDES ML500 HAS HAD BOTH INTERNAL MECHANICAL LATCHES TO DOORS BREAK APART INSIDE THE FRONT DOORS AT DIFFERENT TIMES. WHAT HAPPENS IS THAT WHEN USE USE THE ELECTRONIC SWITCH TO OPEN THE VEHICLE DOORS, THEY UNLOCK OK BUT THE DOOR WILL NOT CLOSE OR LOCK AFTER INITIAL OPENING. WHEN THIS HAPPENS, YOU CANNOT CLOSE THE DOOR (THE LATCH IS BROKEN). THIS IS A LIFE THREATENING PROBLEM IF YOU HAVE TO DRIVE ANY DISTANCE TO GET TO A MERCEDES DEALER. OF COURSE THEY NEVER HAVE THE PARTS IN STOCK. ON ONE OCCASION, I HAD TO TRY TO PHYSICALLY HOLD THE PASSENGERS SIDE FRONT DOOR CLOSED UNTIL WE COULD GET SOME ROPE TO TIE FROM ONE DOOR TO ANOTHER. FORTUNATELY WE NOW HAVE A ROPE IN THE CAR AT ALL TIMES. MY WIFE WAS ALONE IN THE VEHICLE YESTERDAY AND HAD TO TIE THE DIVERS DOOR TO THE FRONT PASSENGER DOOR. FORTUNATELY SHE WORKS 1 1/2 MILE FROM THE LOCAL MERCEDES DEALER. IT WAS STILL VERY SCARY FOR HER BECAUSE WHENEVER SHE TURNED A CORNER, THE DRIVER'S DOOR WOULD SWING OPEN SLIGHTLY. AGAIN THIS IS A DANGEROUS PROBLEM AND IS A $1,000.00 REPAIR. THE LAST TIME THIS HAPPENED WAS ABOUT A YEAR AGO.
Feb 17, 2016
TL* THE CONTACT OWNS A 2006 MERCEDES ML 350. WHILE DRIVING 60 MPH ON A RAINY DAY THE WINDSHIELD WIPERS STOPPED WORKING, THE DOOR LOCKS BEGAN TO LOCK AND UNLOCK, THE HORN STARTED BLOWING ,AND THE LIGHTS STARTED FLASHING ON AND OFF. THE CONTACT DROVE INTO A PARKING LOT AND CALLED MERCEDES, WHO ARRIVED 2 HOURS LATER AND INSPECTED THE VEHICLE. THE VEHICLE WAS DRIVEN TO THE MERCEDES DEALER AND DIAGNOSED. THE DIAGNOSIS SHOWED THAT A SODA SPILLED INTO A COMPUTER LOCATED IN THE BACK OF THE HATCHBACK COMPARTMENT WHICH CAUSED ELECTRICAL PROBLEMS. THE FAILURE MILEAGE WAS 2,975. THE CURRENT MILEAGE IS 3,000. *AK UPDATED 04/12/07. *JB
Feb 23, 2007
POWER TRAIN,VEHICLE SPEED CONTROL
3 complaints
MY CAR SUDDENLY LOST POWER IN THE HIGHWAY, AND DIDN'T WANT TO ACCELERATE,CAUSING CAR TO HIGH RPM REV,GOING INTO LIMP MODE AND NOT ACCELERATE, ALMOST CAUSING MY FAMILY AND TO HAVE A SERIOUS ACCIDENT.VEHICLE WAS DIAGNOSED BY A SHOP WHICH STATED MY SPEED SENSOR CONDUCTOR PLATE IS DEFECTIVE...UPON DOING RESEARCH, I HAVE NOTICED THAT THIS IS COMMON DANGEROUS ISSUE ON THE 06 MERCEDES ML MODELS..MERCEDES EVEN HAS A CLASS ACTION SUITE AGAINST THEM DUE TO THIS ISSUE..
Feb 22, 2017
THERE IS A SYSTEMIC PROBLEM WITH THE MERCEDES BENZ 7G TRONIC 722.9 TRANSMISSION CONTROL MODULE WHICH CAUSES THE VEHICLE'S TRANSMISSION TO, WITHOUT NOTICE, FAIL TO SHIFT OUT OF 2ND GEAR WHICH CREATES A SERIOUS SAFETY HAZARD WHILE DRIVING INCLUDING ENTERING THE FREEWAY AND ATTEMPTING TO MERGE INTO TRAFFIC. THE ISSUE IS WELL DOCUMENTED ON A NUMBER OF WEBSITE ON THE INTERNET WHICH INCLUDES SUPPORT GROUPS INCLUDING ONE ADVOCATING AND SOLICITING A CLASS ACTION SUIT IN THE STATE OF CA. THE NHTSA NEEDS TO LOOK INTO THIS MANUFACTURER'S DEFECT SO AS TO PREVENT SERIOUS INJURY INCLUDING THE LOSS OF LIFE. MB USA IS VERY MUCH AWARE OF THE ISSUE WHICH REQUIRES THE REPLACEMENT OF TRANSMISSION CONTROL MODULE (TCM). ADDING INSULT TO INJURY, MB RESTRICTS THE SALE OF THE TCM SO THAT THE REPAIR CAN ONLY BE MADE AT AN AUTHORIZED MB DEALERSHIP ADDING TO THE CONSUMER'S COST TO REPAIR THE VEHICLE. THE ESTIMATE REPAIR COST IS $1,500 AT THE DEALERSHIP. COST ESTIMATES OUTSIDE OF THE DEALERSHIP, IF THE ITEM WAS ABLE TO BE PURCHASED, IS LESS THAN HALF THAT. I WAS NEARLY REAR ENDED BY A TRACTOR TRAILER WHILE ENTERING I-91 IN CT JUST LAST WEEK WHEN THE VEHICLE UNEXPECTEDLY WENT INTO WHAT MB CALLS "LIMP MODE" WHEN THE CHECK ENGINE LIGHT COMES ON AND THE VEHICLE SPEED IS RESTRICTED TO 30 MPH IMMEDIATELY. THIS NEAR DEATH EXPERIENCE WAS QUITE ALARMING. I CONTACTED MB USA AND THEY DENIED ANY KNOWLEDGE THAT THE PROBLEM WAS AT ALL DUE TO DEFECTIVE MANUFACTURING. AS AN INDIVIDUAL CONSUMER WE HAVE NO RIGHTS IN THIS MATTER TO ELIMINATE THIS MANUFACTURERS SAFETY DEFECT WHILE MB RESTRICTS AND MONOPOLIZES THE REPAIR OF A PROBLEM THAT THEY CREATED. THE FAILURE OF THIS PART CAN HAPPEN AT ANY TIME REGARDLESS OF VEHICLE MILES. *TR
Feb 01, 2017
THE VEHICLE IS GETTING STUCK IN 7 GEAR ON THE FREEWAY AND NOT DOWN-SHIFTING TO ALLOW PASSING. EVEN WHEN COMING TO A STOP, THE CAR WILL REMAIN IN 7TH GEAR. THIS IS A DANGEROUS CONDITION BECAUSE THE CONSUMER DOES NOT KNOW THE CAR IS NOT SHIFTING CORRECTLY. MERCEDES IS AWARE OF VALVEBODY AND CONDUCTOR PLATE ISSUES WITH THESE CARS. *TR
Jan 31, 2015
EXTERIOR LIGHTING
3 complaints
THE REAR BRAKE LIGHTS SOCKETS ARE GETTING BURNT CAUSING THE BRAKES LIGHT TO FAIL. CORROSION ON A CONNECTOR CAN CAUSE THE TAIL, BRAKE OR REAR TURN SIGNAL LIGHTS TO DIM OR FAIL. THIS IS A SAFETY ISSUE BECAUSE IT CAN MAKE CARS LESS VISIBLE TO OTHER DRIVERS, WHICH CAN INCREASE THE RISK OF A CRASH. THIS IS THE EXACT SAME ISSUE WITH THE 2008 - 2011 MERCEDES C CLASS WHICH RECENTLY HAD A RECALL ISSUED.
Aug 15, 2015
TL* THE CONTACT OWNS A 2006 MERCEDES BENZ ML350. THE CONTACT STATED THAT THE VEHICLE SUDDENLY BURST INTO FLAMES. THE VEHICLE WAS DESTROYED. THE FIRE DEPARTMENT WAS CONTACTED, WHO VERIFIED THAT THE FIRE ORIGINATED FROM THE REAR TAIL LIGHT. NO INJURIES WERE REPORTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 78,000.
Jan 23, 2014
I HAVE A 2006 ME/BE ML350 WHERE THE TAIL LIGHTS AND STOP LIGHTS DON'T WORK PROPERLY. THIS IS A SAFETY ISSUE. THE SYSTEM GOES INTO BACK UP MODE WHERE ANOTHER SET OF LIGHTS GO ON, THIS CAUSES THE COMPUTER TO GIVE FALSE MESSAGES. THE DEALER WANTS OVER $300 FOR A "REWIRING KIT" AND THE MANUFACTURER WILL NOT HELP. I FEEL THE TAIL LIGHTS/STOP LIGHT WIRING SHOULD LAST THE LIFE OF THE CAR, WHICH HAS NOT BEEN IN AN ACCIDENT OR MISUSED. A REWIRING KIT TELLS ME THIS IS A KNOWN PROBLEM. I FOUND NHTSA # 10028025 WHICH RELATES TO THIS PROBLEM BUT I'VE HAD NO LUCK WITH THE MANUFACTURER OR THE DEALER. MY QUESTION IS-DOES THIS TSB APPLY TO MY CAR AND WHAT CAN I DO? THANK YOU *TR
Dec 04, 2012
TIRES
3 complaints
TL*THE CONTACT OWNS A 2006 MERCEDES BENZ ML350. THE VEHICLE HAS CONTINENTAL, SIZE P235/6517 TIRES. THE CONTACT TOOK THE VEHICLE TO THE MANUFACTURER FOR REGULARLY SCHEDULED MAINTENANCE. THE DEALER STATED THAT THE TREAD ON THE TIRES WAS WORN, HOWEVER, THERE WERE NO PREVIOUS FAILURES. THE CURRENT AND FAILURE MILEAGES WERE 13,500. UPDATED 12/12/07
Sep 20, 2007
THERE IS A SERIOUS PROBLEM THAT IS NOT BEING REPORTED TO OWNERS OF THE MERCEDES BENZ ML350 WITH APPEARANCE PACKAGES. THIS IS A 4 WHEEL DRIVE VEHICLE THAT IS BEING ADVERTISED AS A SNOW CAPABLE VEHICLE. THIS VEHICLE WITH THE APPEARANCE PACKAGE FROM MERCEDES IS A SERIOUS RISK TO ANY BUYER WHO ATTEMPTS TO DRIVE THIS VEHICLE IN THE SNOW. THE FACT THAT IS NOT BEING BROUGHT TO BUYERS ATTENTION IS THAT IT COMES WITH PERFORMANCE TIRES, NOT ALL SEASON/SNOW TIRES THAT ARE TYPICAL IN EVERY OTHER 4 WHEEL DRIVE VEHICLE. MERCEDES BENZ AND THEIR DEALERS ARE NOT AWARING CONSUMERS OF THIS UPON PURCHASE, WHICH IS A SERIOUS FRAUD WHEN THEY ARE ADVERTISING IT AS BEING A SNOW CAPABLE VEHICLE. THIS FACT WILL LEAD TO NUMEROUS CRASHES BECAUSE OWNERS/DRIVERS ARE NOT AWARE OF THIS VEHICLES LIMITATIONS AND ASSUME IT WILL HANDLE LIKE A STANDARD 4 WHEEL DRIVE VEHICLE. NHTSA NEEDS TO BRING THIS TO THE ATTENTION OF THE MANUFACTURER AND ALL REGISTERED OWNERS OF THE VEHICLE IN ORDER TO PREVENT FURTHER CRASHES. *NM
Jan 22, 2007
2006 ML 350 PULLS TO THE RIGHT WHEN DRIVING THROUGH WATER PUDDLES. *TS THE CONSUMER FEELS THE CONTINENTAL TIRES MAY BE THE CAUSE OF THE PROBLEM. THE TIRE HAVE BEEN REPLACED WITH BRIDGESTONE DUELER HL. THE CONSUMER HAS NOT DRIVEN THE VEHICLE IN WET CONDITIONS WITH THE NEW TIRE YET. *NM
Feb 09, 2006
SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM
2 complaints
The contact owns a 2006 Mercedes-Benz ML500. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The contact stated that the vehicle lost motive power whenever the ignition was bumped. No warning light was illuminated. The dealer was notified of the failure and the contact was advised that the cost to repair the vehicle would be out of pocket. The vehicle was towed to the dealer where it was diagnosed that the brakes were severely corroded and needed to be replaced. The contact stated that she then received notification of NHTSA Campaign Number: 22V315000 (Service Brakes, Hydraulic). The manufacturer was notified of the failure and the contact was advised to speak with the dealer, but no further assistance was provided. The failure mileage was approximately 132,000.
Oct 28, 2022
WHILE TRAVELING ON 80 EAST IN NEW JERSEY ON A RAINY DAY THE ESP LIGHT MALFUNCTION SHOWED ON THE DASHBOARD SCREEN. AT THAT POINT THE VEHICLE SPUN TO THE RIGHT AND COULD NOT BE CONTROLLED. THE FAILURE OF THE ESP CAUSED THE CRASH. *JB
Oct 11, 2007
POWER TRAIN,ENGINE
2 complaints
CHECK ENGINE LIGHT CAME ON, AND GOT BOTH CODES P0016 AND P0017. UPON FURTHER INVESTIGATION, THIS SEEMS TO BE A KNOWN DEFECT BY MERCEDES BENZ FOR THE BALANCER SHAFT WORN SPROCKET ISSUE. THIS IS AN EXPENSIVE REPAIR, ALMOST THE COST OF THE VEHICLE! MBUSA PICKS AND CHOOSES WHO THEY WILL HELP? WOW, WISH I NEVER GOT THIS CAR!
Aug 30, 2016
TL* THE CONTACT OWNS A 2006 MERCEDES BENZ ML350. WHILE DRIVING 30 MPH, THE VEHICLE STALLED AND THE SERVICE ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE SOLENOID SENSOR AND THE CAM SHAFT FUSES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE SERVICE ENGINE WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE BALANCE SHAFT GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. A MONTH AFTER THE REPAIRS, THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO ANOTHER DEALER. THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION CONDUCTOR PLATE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 57,000. ...UPDATED 02/11/15 *BF THE CONSUMER WAS INFORMED THE BALANCE SHIFT GEAR ALSO NEEDED TO BE REPLACED. UPDATED 02/19/15
Jan 16, 2015
STEERING,POWER TRAIN
2 complaints
FLOW NOISES FROM AREA OF POWER STEERING PUMP AND/OR FOAMING OF POWER STEERING OIL IN RESERVOIR. ON MERCEDES BENZ 2006 ML 350. *TR
Feb 18, 2014
MERCEDES 500ML TRANSMISSION AND POWER STEERING NOT SAFE. *TR
Feb 18, 2008
STEERING,ENGINE
2 complaints
I WAS ON MY WAY TO PICK UP MY SPOUSE FROM THE AIRPORT ONE NIGHT WITHOUT WARNING THE VEHICLE STARTED MAKING A ROCKING MOTION AND THE ORANGE CHECK ENGINE LIGHT CAME ON. I PULLED OVER, TURNED OFF THE ENGINE AND EXITED THE VEHICLE TO SEE WHAT WAS WRONG, I RE-ENTERED THE VEHICLE AND TRIED TO RE-START THE VEHICLE BUT IT WOULD NOT START. I CALLED MERCEDES BENZ AND THEY PROCEEDED TO HAVE MY CAR TOWED TO THE SHOP. I WAITED 4 MONTHS FOR THEM TO ASSIST ME IN FIXING MY VEHICLE SINCE THE WARRANTY HAS EXPIRED AND I HAVE NO EXTENDED, THEY REFUSED TO ASSIST ME EVEN THOUGH THEY TOLD ME THAT THE MANIFOLD HAD BROKEN OFF AND MAY GET INTO THE ENGINE AND THAT I MAY NEED A NEW ENGINE OF WHICH I ENDED UP PURCHASING A LOW MILEAGE ENGINE. PRIOR TO THIS I PAID $1500. FOR THEM TO FIX 2 LEAKS ON MY POWER STEERING AND AS OF NOW MY VEHICLE IS LEAKING OIL AND MAKING THAT SAME LOUD NOISE AS BEFORE THEY FIXED THE LEAKS. I HAVE BEEN VERY VERY UPSET WITH THEM, MY VEHICLE HAS BEEN GIVING ME TOO MUCH TROUBLE FOR NOT HAVING 100 THOUSAND MILES. PLEASE HELP. I CALL THEIR CORPORATE OFFICE AND EVEN WROTE A LETTER TO THEM AND ALL THEY OFFERED ME WAS $2000 TOWARDS THE PURCHASE OF A NEW VEHICLE, YOU MAY THINK THAT A MERCEDES BENZ WILL BE ABLE TO DO BETTER THAT FOR THEIR CUSTOMERS. I WAS LIED TO BY THEM PERTAINING TO THE ENGINE, ONCE I WAS TOLD THAT THE ENGINE WAS BAD THEN I WAS TOLD THAT IT WAS NOT BAD. I TOOK MY CAR FROM THEM AND TOOK IT TO AN INDEPENDENT CAR REPAIRING. *JS
Sep 24, 2013
MY CHECK ENGINE LIGHT CAME ON ABOUT 24 JUNE 2013 OR SO. I CONTACTED ATLANTA CLASSIC CARS, MY LOCAL MB DEALERSHIP TO ADDRESS THE ISSUE. MY VEHICLE WAS INSPECTED ON 2 JULY, AND THE REPORT INDICATED MY BALANCE SHAFT NEEDED TO BE REPLACED ($5,100), MY POWER STEERING COMPONENTS NEEDED TO BE REPLACED ($3,067.50), AND MY TRANSMISSION VALVE BODY NEEDED TO BE REPLACED ($1,812.95). I HAVE BEEN THE SOLE OWNER OF THIS VEHICLE, AND HAVE HAD IT SERVICED REGULARLY AT MB DEALERSHIPS (CRITZ - SAVANNAH, GA AND ATLANTA CLASSIC CARS - DULUTH, GA). PREVIOUSLY, THIS VEHICLE HAD TRANSMISSION PROBLEMS, WHICH OCCURRED JUST AFTER THE WARRANTY EXPIRED. AT FIRST, ATLANTA CLASSIC CARS DID NOT WANT TO TAKE RESPONSIBILITY FOR THE ISSUE, SINCE THE VEHICLE'S WARRANTY HAD EXPIRED. AFTER MY HUSBAND GOT INVOLVED, THEY AGREED TO FIX THE PROBLEM FOR NO CHARGE. ANOTHER MINOR PROBLEM INVOLVED THE LOCKING MECHANISM ON THE VEHICLE'S HATCH -- IT HAD TO BE REPLACED THREE TIMES BEFORE IT FINALLY WORKED PROPERLY. I AM VERY DISMAYED THAT AFTER SEVEN YEARS AND 109K MILES, MY VEHICLE IS EXPERIENCING SUCH EXPENSIVE PROBLEMS AS THIS. *TR
Jul 03, 2013
ENGINE AND ENGINE COOLING,POWER TRAIN
2 complaints
TRANSMISSION CODES DO NOT SWITCH GEARS HAPPENS ALOT HOW I'M DRIVING HAVE TO GET CODES RESET EVERY 2 TO 3 DAYS! *KB
Oct 10, 2011
AROUND 45,000 MILES THE CHECK ENGINE LIGHT CAME ON. I TOOK THE VEHICLE TO A MERCEDES BENZ DEALER SERVICE DEPARTMENT AND WAS NOTIFIED THAT THE BALANCE SHAFT NEEDS TO BE REPLACED. IN ORDER TO REPLACE THE BALANCE SHAFT, THE ENGINE NEEDS TO BE TAKEN OUT OF THE VEHICLE AND TAKEN APART. ESTIMATED COST $6,000. THE SERVICE DEPT. TOLD ME THAT IT WAS DUE TO A PART THAT WAS NOT HARDENED PROPERLY DURING MANUFACTURING. THERE IS A TECHNICAL SERVICE BULLETIN (S-B-03.30/08I) THAT WAS ORIGINALLY ISSUED IN 2007 WHICH WAS FOUND IN INTERNET SEARCHING, HOWEVER IT SEEMS LIKE MERCEDES BENZ KNOWS THAT THE CHECK ENGINE LIGHT (ON THE MAJORITY OF THESE VEHICLES) WILL NOT COME ON UNTIL WHEN THE WARRANTY HAS EXPIRED. SINCE THIS FIX IS A HUGE EXPENSE, THEY ARE NOT GOING TO ISSUE A RECALL EVEN THOUGH IT IS CLEARLY A SAFETY CONCERN. IF I WOULD'VE HAVE CONTINUED TO DRIVE THE VEHICLE IN THIS CONDITION, EVENTUALLY THE BALANCE SHAFT WOULD HAVE CONTINUED TO BREAK ITS TEETH RESULTING IN ENGINE FAILURE. CONTINUING TO DRIVE THE VEHICLE IN THE CONDITION IS NOT SAFE, IT IS A MATTER OF TIME BEFORE THE VEHICLE STOPS RUNNING AND THE ENGINE WOULD NEED TO BE REPLACED. THE MERCEDES BENZ USA REPLACED OUR BALANCE SHAFT OR PAY FOR IT PEOPLE WHO ALREADY FIXED. *TR
Sep 22, 2011
SUSPENSION
2 complaints
TL*THE CONTACT OWNS A 2006 MERCEDES BENZ ML350. WHILE THE VEHICLE WAS PARKED SHE ATTEMPTED TO SHIFT THE VEHICLE INTO REVERSE BUT THE GEAR SHIFTER WOULD ONLY SHIFT INTO DRIVE OR NEUTRAL. SHE ATTEMPTED TO SHIFT THE VEHICLE BACK INTO PARK BUT THE VEHICLE WOULD NOT SHIFT INTO PARK AND A MESSAGE ON THE DASHBOARD INFORMED HER THAT SHE COULD NOT SHIFT THE VEHICLE INTO PARK WHILE IT WAS IN MOTION. AFTER APPROXIMATELY 10 MINUTES THE AUTOMATIC BRAKING SYSTEM ENGAGED AND SHE WAS ABLE TO SHIFT THE VEHICLE INTO PARK. THE VEHICLE WAS THEN SHUT OFF AND TOWED TO AN AUTHORIZED DEALER WHERE THE COMPUTER SYSTEM WAS REPROGRAMMED AND THE WHEEL BEARINGS WERE REPLACED. SHE WAS INFORMED THE FAILURE WITHIN THE WHEEL BEARINGS RESULTED IN THE COMPUTER SYSTEM THINKING THE VEHICLE WAS IN MOTION. THE FAILURE RECURRED ONCE MORE AND THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE BUT THE WHEEL BEARINGS WERE AGAIN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 41,000. UPDATED 01/06/11 *BF UPDATED 01/24/11*JB
Sep 21, 2010
THE ELECTRONIC AIRMATIC SUSPENSION SYSTEM IS MALFUNCTIONING FOR THE SECOND TIME IN A YEAR! WHEN THIS HAPPENS THE VECHILE IS UNDRIVEABLE BECAUSE THE FRONT END FALLS ON THE FRONT WHEELS. *TR CAN YOU BELEIVE I PAID EXTRA DOLLARS FOR THIS OPTION AND IT APPEARS THAT THIS WILL BE AN ONGOING PROBLEM AND I BELEIVE THE PROBLEM WILL NEVER BE RESOLVED. I CAN SEE MYSELF IN ANOTHER 5000 OR 6000 MILES EXPERIENCING THE SAME PROBLEM! I BELEIVE FROM PAST EXPERIENCE WITH MERCEDES BENZ THE ELECTRONIC AIRMATIC SUSPENION WILL NEVER WORK PROPERLY AND THE CAR SHOULD BE DECLARED A LEMON FOR THE FOLLOWING DOCUMENTED REASON! I OWN A 1963 MERCEDES BENZ 300SE WITH THE OLD MERCEDES BENZ HYDROLIC VERSION OF THE AIRMATIC SUSPENSION AND IT ALWAYS BROKEN. THAT WAS 43 YEARS AGO AND THE CRAFTED THINKERS AT MERCEDES BENZ HAVE NOT RESOLVED THE PROBLEM YET! WHEN I BOUGHT THE VECHILE THE SALESMAN ASSURED ME THAT THEY HAD WORKED OUT ALL THE PROBLEMS WITH THE AIRMATIC SUSPENSION AND I HAD NOTHING TO WORRY ABOUT! IF THAT'S THE CASE! WHY IS MY CAR IN THE GARAGE AND I HAVE NO VECHILE TO DRIVE UNTIL MY SERVICE APPOINMENT THIS WEDNESDAY COMMING UP. MERCEDES BENZ OFFERS A $70,000 TRUCK WITH A NIGHMARE ELECTRONIC SUSPENSION FOR AN OPTION THAT DOES NOT WORK THAT YOU PAID EXTRA MONEY FOR. WHAT A JOKE? I REALLY THINK THEY SHOULD REPLACE THE VECHILE. THIS PROBLEM WILL NEVER BE RESOLVED! ALL I,M GONNA GET FROM MERCEDES BENZ IS WE WILL FIX THE PROBLEM SIR! DON'T WORRY! THE BIG QUESTION WHO WILL PAY THE COST OF THE REPAIR OF THIS PROBLEM WHEN MY WARRANTY ENDS IF I KEEP THIS VECHILE! IT'S NOT FAIR!
Nov 24, 2007
ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
2 complaints
WHEN I WAS DRIVING MY MERCEDES BENZ ML350, THE MALFUNCTION LIGHT CAME ON REGARDING THE REAR LIFT GATE. SHORTLY THEREAFTER, I SMELLED SMOKE AND TOOK THE CAR TO THE DEALER. THE DEALER INFORMED ME THAT THERE WAS SOME KIND OF LIQUID SPILL IN THE CARGO AREA. THE LIQUID THAT SPILLED GOT INTO THE CENTRAL PROCESSING UNIT, CAUSING AN ELECTRICAL SHORT IN THE SYSTEM AND THE REAR LIFT GATE WOULD NOT OPEN. THE VEHICLE CPU CAUGHT FIRE DUE TO THE SPILL. THERE ARE NO WARNING MESSAGES POSTED IN THE CARGO AREA, CAUTIONING THE OWNER THAT THE CAR COULD CATCH ON FIRE IF THERE IS A LIQUID SPILL IN THIS AREA. ADDITIONALLY, THERE IS NO INFORMATION IN THE OWNERS MANUAL NOTIFYING OF THIS POTENTIAL DISASTROUS EVENT. SEEING THAT THE CARGO TRUNK IS THE MOST COMMON PLACE WHERE LIQUIDS WOULD BE TRANSPORTED FROM THE GROCERY STORE, MERCEDES SHOULD PROPERLY PROTECT THAT PART OF THE VEHICLE FROM LIQUIDS IF IT CONTAINS COMPUTER CIRCUITRY AND A SPILL CAN CAUSE A FIRE. THIS SHOULD HAVE BEEN CONSIDERED A SAFETY HAZARD. AS A RESULT OF THIS INCIDENT, THE COMPUTER SYSTEM, REAR LIFT GATE LATCH AND BODY COMPONENT WILL NEED TO BE REPLACED. *TR
Dec 30, 2008
DT*: THE CONTACT STATED THERE WAS ONE CUP OF WATER IN A BAG IN THE CARGO AREA. THE WATER SPILLED ONTO THE CENTRAL PROCESSING UNIT, CAUSING AN ELECTRICAL SHORT IN THE SYSTEM AND THE REAR LIFT GATE WOULD NOT OPEN. THE VEHICLE WAS REPAIRED AT THE DEALERSHIP.
Feb 03, 2006
VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,SERVICE BRAKES
1 complaint
THE ESP AND ABS MALFUNCTIONED AND THE VEHICLE WENT OUT OF CONTROL AND HIT PARKED VEHICLES CAUSING MULTIPLE DAMAGES AND INJURIES TO ME.
Nov 17, 2025
ELECTRICAL SYSTEM,AIR BAGS
1 complaint
After starting the car, two messages appeared on the dash board. Center Gauge read: SRS Restraint System Malfunction Service Required Fuel Gauge read: SRS (in red) Took the car to our certified mechanic. After his diagnostic check- He said it was the Air Bag Module is out. Needs to be replaced at Mercedes Dealership.
May 14, 2025
SERVICE BRAKES, HYDRAULIC,ENGINE
1 complaint
The contact owns a 2006 Mercedes-Benz ML350. The contact received notification of NHTSA Campaign Number: 24V298000 (Service Brakes, Hydraulic) and the vehicle was taken to the dealer for the recall repair. The contact stated that upon starting the vehicle a week later, the brake warning light and the check engine warning light were illuminated, and the message "Take to Service Center" was displayed. The vehicle was taken back to the dealer, but no assistance was provided. The contact stated while driving at various speeds and depressing the brake pedal, the brakes made an abnormal rubbing and squeaking sound, and the vehicle jerked. The vehicle was taken back to the dealer for the failure to be corrected under the recall, but no assistance was provided. The contact stated that the recall repair failed to correct the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 163,450.
Feb 07, 2025
ELECTRICAL SYSTEM,SEAT BELTS,SERVICE BRAKES
1 complaint
I am experiencing malfunctions of the Seat Belt, electrical and breaking system
Jan 17, 2024
STEERING,FUEL/PROPULSION SYSTEM
1 complaint
The fuel system faild had it replaced twice gss leaking as well as the power steering leaking badly went out while driving I had both replaced power steering is out again several months later car been sitting since then i looked up to see if there were any safty recalls I did find both on Kelly blue book and a few other sites I contacted dealership was told I could bring vehicle the the recalls don't expire once the vehicle was there received a phone call they had my vehicle however the said they didn't know what kind it was or why it was there I asked how could u not know that was told they had keys but haven't went out to look I gave all my information before the vehicle was picked up I told them the issue again I was told then that as long as it's a recall problem no charge two days later I received another call same thing not knowing what type of vehicle I explained the situation again this time I was told they see 7 recalls all expired but 1 on the break system and I will have to pay $198 plus tax $233 for diagnostic ran and that price doesn't count towards repairs I waited a few hours called in act like someone else and was told recalls don't expire when I explained what was going on and who I was they told me my recalls closed and can't reopen and the was told they didn't see anything about power steering recalls however it was before I had my car towed if this was a safety recall hiw can I tell what information is correct with old recalls and how do I get them to fix this I do have a older model that I purchased 3 years ago from what I can see on there website when putting in Vin only show current recalls and shows my vehicle not having any recalls work ever done this information was on mercedes of louisville website I feel like I'm getting the run around please help with this safety recall I have small kids and won't to be safety
Oct 31, 2023
POWER TRAIN,ELECTRICAL SYSTEM
1 complaint
i encountered a major issue with the Mercedes ML350, while doing a 3 point turn in a busy suburban Toronto street.The electronic shift module left me stuck in Road way. Causing traffic back up and could not move vehicle.neither forward or reverse.tried pushing and different tactics to move vehicle off road. Had to call CAA-AAA. It was a caos situation,first tow truck could not load vehicle,all wheels were locked in drive and would not shift. Had to wait for special tow Have all four wheels lifted off onto dolly. Tow truck driver said it is a common problem.with MB,BMW and Audi.Vehicles towed to dealer sat at dealer. parts on back order and Not available for repair.Since was in Toronto away from Home. Had to source original equipment supplier to purchase part.Dealer and factory Mercedes could Not source part.back ordered.The dealer agreed to install the factory OEM part they could not source. My concern to all owners including myself in line traffic a basic traffic maneuver stuck in blocking traffic. Cannot moving vehicle jammed in gear that controlled by a shift module.no safe limp mode or emergency shift to neutral to move vehicle safely.
Sep 21, 2023
POWER TRAIN,SERVICE BRAKES
1 complaint
Brakes feel spongy,, when letting off accelerate feels as if transmission has a brake applied
May 31, 2023
SERVICE BRAKES, HYDRAULIC,FORWARD COLLISION AVOIDANCE
1 complaint
The contact owns a 2006 Mercedes-Benz ML350. The contact received notification of NHTSA Campaign Number: 22V315000 (Service Brakes, Hydraulic) however, the recall repair was not performed by the dealer. The contact stated that while driving at an undisclosed speed, the vehicle intermittently experienced phantom braking with the ABS warning light illuminated. Additionally, the brake pedal went to the floorboard while depressed and made an abnormal sound; however, the brakes failed to stop the vehicle immediately. The vehicle was taken to an independent mechanic who diagnosed that the ABS sensor was faulty. The vehicle was then towed to the dealer, where it was diagnosed that the ABS sensor needed to be reset. The dealer reset the ABS sensor and informed the contact that the brake system housing was corroded and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 151,831.
Sep 14, 2022
AIR BAGS,UNKNOWN OR OTHER,ENGINE
1 complaint
When reviewing the vehicle for purchase I noticed the SRS light on. I brought it to the dealerships attention. They instructed me to bring it back in the morning after signing paperwork so they could fix it. After I brought it back they let me know that they didn't see any SRS lights and would not be servicing the vehicle. There has been multiple mechanical issues with the vehicle including but not limited to the transmission going out, break recalls, engine leaks and now I'm being informed that my passenger air bag is deactivated. I just want a safe vehicle.
Sep 06, 2022
STRUCTURE,UNKNOWN OR OTHER,SERVICE BRAKES
1 complaint
Brake delay. Caused an at-fault traffic accident on Saturday, April 16, 2022.
Jul 06, 2022
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES
1 complaint
Since my significant others and I purchased this 2006 Mercedes Benz SUV - ML-350, over three months ago, we were wondering why the "Engine check light was always on" so we purchased (4) sensors and replaced the sensors of where OBD tests pointed out for the engine, deleted the Engine Check Light several times but it will go back on after we driven it for another 50 to 100 miles away to normal highways and freeways driving to relearn the computer system and the Check Engine Light On again and again but not blinking? We called our friendly mechanics and he said it maybe faults recalled that part of the electronics or maybe the computer is giving that "engine check" light on because it has some safety components is malfunctioning, the braking is also hard and sometimes it is too soft when I push it with my right foot to stop the car and also the car is using too much gas. So, we kept postponement of bringing this car to the dealership for repairs because we cannot afford the repairs. Then today, I check to my email and I see the Recall email from NHTSA about MB - ML-350 / recall number 2022050015 / NHTSA # 22V315, since we cannot smog check it because of the "Engine Check On" it is always on we were puzzled why this light and this car cost too much to use and sometimes hard and sometimes soft to push on it's braking power? Please let us know on what to do next? Shall we call the MB-Dealerships to tow this car to their shop because we have stop using this car about over (3) months ago since we bought it ? Braking System is sometimes is too hard and sometimes too soft and using too much gas and the "Engine Check is always On " even we have replaced the (4) electronic sensors that the OBD machine pointed out but is still doing the same thing. Please advise us of what to do to resolve these operational safety of our 2006 - ML-350 Mercedes Benz, it is stored in our car garage. The rear reverse camera also stops working and it is saying braking lights are not functioning?
Jun 07, 2022
STEERING,ELECTRICAL SYSTEM
1 complaint
Car is extremely hard to turn/loss of power steering. Noticed that there was a recall on these vehicles but my vin was not included. Mechanic said Power steering rack is bad. This has been an ongoing issue with this car since purchased with only 70,000 miles - not sure why this VIN was not included in the recall? Car stock radio screen also has intermittent issues with displaying properly.
Feb 03, 2022
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPER
1 complaint
During a rainstorm Dec 25 2021 brake lights gas gauge windshield wipers and truck all stopped working. Trunk will not open no automatic interior lights.
Jan 18, 2022
POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
1 complaint
PULLING OUT INTO LANE OF TRAFFIC ACCELERATING WHERE CAR ABRUPTLY STARTS TO RUN VERY VERY ROUGH. CHECK ENGINE LIGHTS COME ON AND CAN BECOME UNSAFE WITH NO POWER AND ONCOMING TRAFFIC APPROACHING. SIMILARLY WHILE DRIVING OVER 60MPH SAME SCENARIO CAUSING CEL TO COME ON AND CAR TO DISENGAGE CRUISE AND SLOW EXTREMELY FAST. VERY ROUGH RUNNING AND IDLE. TERRIBLE FEELING OF BEING UNSAFE AND AT RISK. FINDING P0016 AND P0017 CODES AND ALL SYMPTOMS OF BALANCE SHAFT ISSUE THAT THE MB M272 IS KNOWN FOR. MY WIFE AND I ARE AFRAID TO DRIVE THIS VEHICLE NOW KNOWING IT HAD A KNOWN DEFECTIVE ENGINE COMPONENT IN A SOFTWARE BALANCE SHAFT GEAR
Feb 21, 2021
STEERING,ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM
1 complaint
EVER SINCE I BOUGHT THIS CAR USED IN 2017 I'VE BEEN HAVING PROBLEMS WITH IT SINCE DAY ONE. I CANNOT BELIEVE THEY HAVE NOT BEEN ANY RECALLS ON THIS CAR WITH ALL THE WRONG THINGS WITH IT IT JOLTS OUT OF CONTROL IT'S SWERVES FROM SIDE TO SIDE IN THE POWER STEERING IS JUST A TOTAL MESS. WHEN I'M AT A STOP SIGN IT SUDDENLY STARTS SHAKING OUT OF NOWHERE AND THEN WITH THE CAR BEING IN PARK IS JOLTS BACK AND FORTH. I WENT TO A DOCTOR'S APPOINTMENT YESTERDAY I PARK MY CAR LIKE I NORMALLY WOULD NEXT TO YOU NOR I COME OUT THE CAR WON'T START THERE'S FLUID LEAKING AND I BELIEVE IT'S THE POWER STEERING. THIS CAR FEELS TOTALLY UNSAFE WHAT UP WRONG PURCHASE I MADE AND I'M NOT KNOW WHAT TO DO I CALLED MERCEDES AND THEY SAID THERE'S NO RECALL THERE'S NOTHING WRONG WITH MY CAR PLEASE HELP I DON'T KNOW WHAT TO DO
Aug 01, 2020
STEERING,AIR BAGS,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
POWER STEERING FAILS, WHEN TURNING INTO A PARKING SPACE OR PARALLELS PARKING. THIS HAS HAPPEN FOR YEARS AND I WAS TOLD THAT IT CAN LOCK UP . IT WAS AT ONE TIME A RECALL .AND MERCEDES MENTION TO ME THAT THE RECALL HAS ENDED. I DONT HAVE THE MONEY TO FIGHT THIS . BUT I HAVE TAKING THE CAR TO MERCEDES TO DIAGNOSTICS AND THEY WANTED TO CHARGE ME 100.00 . WHEN I KNOW THIS PROBLEM IS PART OF THE RECALL.
Jun 30, 2020
SUSPENSION,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
SECOND YEAR OF THIS SAME COMPLAIN. THE DEALERSHIP I BOUGHT THE CAR FROM MENTION THAT THE MERCEDES SHOULD BE TAKING CARE OF MY ISSUES. BUT THAT ISNT HAPPENING. MERCEDES JUST WANTS TO KEEP CHARGING ME . I LOOK UP THE DEFECTS OF THE CAR AND IT TELLS ME EXACTLY THE SAME PROBLEM I AM HAVING
Jun 30, 2020
STEERING,AIR BAGS
1 complaint
I WAS DRIVING IN MY CAR TO WORK ON THE CITY STREET (SANTA ANITA AVE GOING NORTH IN THE CITY OF ARCADIA CA), WITHIN FEW MINUTES AFTER I LEFT THE HOUSE I FELT MY HANDS GET HOT PROBABLY THE AIR BAG DEPLOYED AND THE NEXT THING I KNOW MY CAR RAN OVER THE CENTER DIVIDER AND FLIPPED OVER. FORTUNATELY, I CAME OUT OF THE CAR DAZED AND WITH MULTIPLE BRUISES. *TR
Jun 08, 2020
AIR BAGS,SERVICE BRAKES
1 complaint
I WAS IN AN ACCIDENT REAR ENDING ANOTHER CAR (STRAIGHT ON- NOSE TO TAIL OF OTHER CAR) AT FREEWAY SPEED (55-60) AND THE BREAKS SEEMED LIKE THEY WERE SPONGY/SOFT (MY BEST DESCRIPTION) AND AT THAT SPEED AND DIRECT HIT MY AIRBAGS SHOULD HAVE WENT OFF, IT WAS A PRETTY SOLID IMPACT SO MUCH MY FRONT END AND HOOD, FRAME BENT.
Jul 26, 2019
EXTERIOR LIGHTING,UNKNOWN OR OTHER
1 complaint
I JUST PURCHASED A 2006 MERCEDES ML350. IVE HAD PROBLEMS OPENING THE TRUNK AND THE UPPER LEFT AND RIGHT BRAKE LIGHTS DO NOT WORK. BULBS WERE REPLACED AND STILL THEY'RE NOT WORKING. BULB CONTACTS ARE KNOWN TO BURN UP CAUSING A NEEDED UPDATE FOR THE TAIL/BRAKE LAMP WIRING REPAIR HARNESS AND BULB SOCKETS.FOUND A FORUM WHERE A TECHNICIAN IS AWARE OF THIS ISSUE WITH THIS VEHICLE. WEBSITE IS JUSTANSWER.COM PLEASE SEE THE POST HTTPS://WWW.JUSTANSWER.COM/MERCEDES/6GPJ8-MERCEDES-BENZ-ML500-2006-ML500-LEFT-RIGHT.HTML ALSO THE LATCH FOR THE TRUNK STOPS FUNCTIONING. THE TRUNK CAN ONLY BE OPENED FROM THE INSIDE VIA SAFETY RELEASE. THIS IS ALSO A KNOWN PROBLEM FOR THIS CAR. HAVE THERE BEEN OTHER CONSUMERS COMPLAINING ABOUT THIS PROBLEM AND CAN THERE BE A POTENTIAL RECALL ON THIS CAR FOR THESE REPAIRS? THESE ARE SAFETY ISSUES.
Dec 02, 2018
AIR BAGS,SEAT BELTS
1 complaint
WARNING LIGHT ILLUMINATED ON DASH. SAFETY RESTRAINT SYSTEM (SDS) MALFUNCTION. TOOK CAR TO NEAREST MERCEDES DEALER AND THEY STATED THAT THE THE DRIVER SIDE AIRBAG IGNITION SWITCH WAS MALFUNCTIONING AND CONTACT FAULT IN DRIVER FRONT SEAT HARNESS.SUGGESTED IFILE A COMPLAINT WITH NHTSA AND MERCEDES BENZ USA TO GET REPAIRED.
Jul 30, 2018
SERVICE BRAKES,ENGINE
1 complaint
DRIVING 45MPH APPROACHING A STOP, I HIT THE BRAKES AND THE CAR STARTED TO SLOW. THEN THE CAR LURCHED AND ACCELERATED BY ITS SELF. I PUSHED THE BRAKE HARDER AND TRIED TO PUMP IT BUT NOTHING SLOWED THE VEHICLE. THE BRAKES FELT AS IF THEY WERE NOT WORKING AT ALL. VEHICLE CRASHED AT ABOUT 55MPH AND ROLLED SEVERELY INJURING THE DRIVER. NO ADVERSE WEATHER CONDITIONS, 77 DEGREES OUT, DRIVING ON A MILITARY INSTALLATION ROAD.
Apr 11, 2017
STEERING,POWER TRAIN,ENGINE
1 complaint
MY 2006 MERC ML350, BROKE DOWN ON ME 10/22/16, AS SOON AS I GOT OFF THE FREEWAY BECAUSE I WAS HEARING A CRACKLING SOUND FROM THE ENGINE. I WAS ABLE TO DRIVE IN A LOCAL PARKING LOT TO AVOID EMBARRASSMENT. THIS VEHICLE IS ALWAYS NEEDING SOMETHING, AND AT THIS TIME IT WAS HARD TO TURN THE STEERING WHEEL TO PARK IT BECAUSE THE SERPENTINE (VBELT) HAD UNRAVELED ITS WAY FROM THE ALTERNATOR PULLEY!! THE LORD HAD SAVED MY LIFE! SAME YEAR IN MARCH FREMONT DEALERSHIP SAID I NEEDED TO REPLACE MY AIR CONDENSOR BUT NEVER SAID ANYTHING ABOUT MY BELT BEING WORN OR CRACKED OR ANYTHING ABOUT THIS. THIS SHOULD HAVE BEEN NOTICED AT THAT PRESENT TIME. THEY MISINFORMED ME AT THAT TIME ABOUT THE VBELT NEEDING TO BE REPLACED AND TRIED TO SELL ME A AIR MASS SENSOR. MERCEDES KNOWS ABOUT VEHICLE 2006 YEAR AND ALL THE PARTS THAT ARE MALFUNCTIONING AND WONT LIFT A FINGER TO RECALL OR REIMBURSE OR PAY ENTIRELY. I WOULD HAVE DIED ON THE FREEWAY HAD THIS V BELT WOULD HAVE CAME OFF! TOOKBITVIN FOR REPAIRS AND THE DEALER IS REQUESTING $2350 TO REPLACE AIR CONDITION UNIT AND THEY WILL HAVE TO OPEN UP ALTERNATOR & ADJUST + VBELT. CAMPAIGN ANYONE OR BOTCOTT MBUSA!! *TR
Oct 25, 2016
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,AIR BAGS
1 complaint
"TAKATA RECALL". IN HOUSE WIRING,3RD BRAKE LIGHT, TURN MARKERS ,BRAKE LIGHTS ALL NON OPERATIONAL. TAKEN TO DEALERSHIP PROBLEM STILL OCCURS!
Jun 20, 2016
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
1 complaint
RECENTLY I WAS DRIVING AND MY CHECK ENGINE CAME ON. I TOOK IT TO THE MERCEDES-BENZ DEALER TO HAVE IT CHECKED AND THE DIAGNOSTIC REPORTED THE BALANCE SHAFT AND INTAKE REPAIR WAS NEEDED. THE ISSUE IS THAT THERE WAS A LAWSUIT AGAINST MBUSA FOR FAULTY BALANCE SHAFTS. AT NO POINT IN TIME WAS I INFORMED OF THE CLAIM ON MY VEHICLE. I NEED ASSISTANCE IN HAVING MY VEHICLE REPAIRED BEFORE THE TIME EXPIRES. MB USA HAS DEFECTIVE PARTS AND THEY ARE NOT ACKNOWLEDGING THE REPAIR.
Jun 09, 2016
FUEL SYSTEM, DIESEL
1 complaint
TL* THE CONTACT OWNS A 2006 MERCEDES BENZ ML350. THE CONTACT STATED THAT THE VEHICLE WOULD FAIL TO START. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN REPLACED THE FUEL PUMP RELAY. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
Feb 11, 2016
FUEL/PROPULSION SYSTEM
1 complaint
TL* THE CONTACT OWNS A 2006 MERCEDES BENZ ML350. IMMEDIATELY AFTER REFUELING, THE CONTACT NOTICED FUEL LEAKING UNDERNEATH THE VEHICLE AND SMELLED A STRONG FUEL ODOR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 121,000.
Jun 09, 2015
STEERING,VEHICLE SPEED CONTROL,ENGINE
1 complaint
WHILE TRAVELING IN THE CENTER LANE ON A MAJOR PARKWAY AT THE POSTED SPEED LIMIT, OUR 2006 MERCEDES-BENZ ML350 EXPERIENCED A COMPLETE ENGINE FAILURE. THE CAR WOULD NOT ACCELERATE; STEERING WAS COMPROMISED, AS WAS BRAKING. BRAKING AND STEERING WERE VERY DIFFICULT, BUT POSSIBLE ALLOWING THE CAR TO BE GUIDED TO THE SHOULDER. ALL FOUR FAMILY MEMBERS WERE PRESENT INCLUDING OUR TWO YOUNG SONS. AFTER BEING TOWED TO A LOCAL AUTHORIZED DEALER REPAIR SHOP, 4 DAYS AFTER THE INCIDENT...THE PROBLEM WAS REPORTED AS ?ENGINE JUMPED TIME? AND THE REPAIR DEPARTMENT WOULD HAVE TO ?REMOVE ENGINE AND TEAR DOWN TO FIND CAUSE OF FAILURE?MOST LIKELY NEEDS ENGINE ASSEMBLY?. AS THAT THE QUOTED PRICE OF THE DIAGNOSTICS AND REPAIR EXCEEDS THE CURRENT VALUE OF THE CAR BY SEVERAL THOUSAND DOLLARS, THE CAR WAS RETURNED WITHOUT FURTHER DIAGNOSTICS OR REPAIRS. AT NO TIME IN THE PAST 4 YEARS HAS THERE BEEN A ?CHECK ENGINE? LIGHT NOR WERE THERE ANY INDICATORS OF ANY SERIOUS MECHANICAL ISSUES AS PER THE CAR?S ONBOARD COMPUTER REPORTING SYSTEM OR IN GENERAL DAILY OPERATIONS. AGAIN, IT IS IMPORTANT TO NOTE, THAT THERE WERE NO INDICATOR LIGHTS OR WARNINGS PRIOR TO THE FAILURE. IT IS ALSO IMPORTANT TO NOTE THAT IN JANUARY OF 2010, THE SAME AUTHORIZED DEALER REPAIR DEPARTMENT MENTIONED ABOVE CONDUCTED THE FOLLOWING REPAIRS: ?REMOVED ENGINE, REPLACED BALANCE SHAFT, REPLACED OIL PUMP, REPLACED CAM SOLENOIDS, REPLACED GASKETS?? IN RESPONSE TO A PERSISTENT ?CHECK ENGINE? LIGHT. OUR RECORDS INDICATE THAT THE 2010 ?CHECK ENGINE LIGHT? OCCURRED AT 55,395 MILES. THIS RECENT FAILURE HAS OCCURRED, MINUS THE ?CHECK ENGINE LIGHT? OR ANY OTHER INDICATORS, AT 99,424 MILES. OUR RESEARCH INDICATES THAT THIS MAY BE A KNOWN ISSUE WITH THIS PARTICULAR ENGINE. *TR
Aug 11, 2014
EXTERIOR LIGHTING,SERVICE BRAKES
1 complaint
MY ML350 HAS HAD A PROBLEM WITH THE PRIMARY BRAKE LIGHTS BURNING OUT. AUTOMATICALLY THE VEHICLE IS SWITCHING TO THE SUBSTITUTE BRAKE LIGHTS. THIS IS THE SECOND SET OF BRAKE LIGHTS ON THE VEHICLE IN LESS THAN 1-MONTH. I JUST REPLACED THEM 2-DAYS AGO WITH A NEW SET OF SYLVANIA BULBS PURCHASED FROM ADVANCED AUTO AS PER THE VEHICLE MAKE, MODEL AND YEAR. I AM CONCERNED THAT THE PROBLEM COULD ORIGINATE FROM A POSSIBLE SHORT IN THE ELECTRICAL SYSTEM AND/OR POOR GROUNDING. *TR
Mar 23, 2014
POWER TRAIN,STRUCTURE
1 complaint
COATING FORMATION ON GEAR SELECTOR ACTUATOR MOTOR. *TR
Feb 18, 2014
SUSPENSION,POWER TRAIN
1 complaint
THIS VEHICLE HAS HAD NOTHING BUT PROBLEMS. AT AROUND 32,000 IT NEEDED TRANSMISSION REPAIR. UNFORTUNATELY IT WAS PAST THE THREE YEAR OFFERED WARRANTY. AT AROUND 45,000 MILES, I WAS TOLD THAT IT NEEDED NEW SHOCKS. ALL OF THE REPAIR MEN THAT I SPOKE WITH COULD NOT BELIEVE THAT THIS VEHICLE WOULD NEED SUSPENSION WORK AT SUCH LOW MILEAGE. AFTER READING THESE POSTS, IT IS CLEARLY A DEFECT IN THE SUSPENSION. MEANWHILE, I WENT THROUGH ANOTHER SET OF TIRES BECAUSE I AM STILL WAITING TO REPAIR THE SUSPENSION. I GUESS I CAN WAIT NO LONGER AND WILL NEED TO COME OUT OF POCKET AGAIN. THIS VEHICLE HAS BEEN A NIGHTMARE AND BASED ON THIS EXPERIENCE, I WILL NEVER BUY ANOTHER MERCEDES. *TR
Apr 06, 2013
PARKING BRAKE,SERVICE BRAKES
1 complaint
TL- THE CONTACT OWNS A 2006 MERCEDES BENZ ML350. THE CONTACT STATED THAT THE PARKING BRAKE HANDLE BECAME DETACHED FROM THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. KMJ *TR
Mar 27, 2013
SEAT BELTS
1 complaint
TL* THE CONTACT OWNS A 2006 MERCEDES BENZ ML350. THE CONTACT WAS DRIVING APPROXIMATELY 65 MPH WITH THE HEATED SEAT IN ACTIVATION. THE CONTACT NOTICED SMOKE EMITTING FROM THE FRONT DRIVER'S SEAT, IN WHICH THE HEATER OVERHEATED AND CAUSED A BURNED HOLE IN THE CUSHION AND PADDING. THE CONTACT SUSTAINED A MINOR BURN TO THE LEFT HIP AS A RESULT OF THE EXCESSIVE HEAT PENETRATION. THERE WERE NO FLAMES PRESENT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE HEATED SEAT WIRE WAS DISENGAGED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 178,000. THE VIN WAS UNAVAILABLE.
Mar 14, 2013
STRUCTURE
1 complaint
TL* THE CONTACT OWNS A 2006 MERCEDES BENZ ML 500. THE CONTACT STATED WHEN WHENEVER IT WOULD RAIN, WATER WOULD ENTER THE VEHICLE THROUGH THE REAR HATCH AND SPLASHED ONTO THE FUSE BOX. THE CONTACT STATED THAT THE CONTROL MODULE WOULD BECOME WET AND CAUSE THE ELECTRICAL COMPONENTS TO MALFUNCTION. THE EXTERIOR LIGHTING FAILED AS A RESULT OF THE ELECTRICAL MALFUNCTION. THE CONTACT STATED THAT THE FAILURE COULD POTENTIALLY RESULT IN A FIRE DUE THE WATER GETTING ON THE ELECTRICAL COMPONENTS. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE THE DEALER WAS REPLACING THE GASKET FOR THE REAR LIGHTS. THE FAILURE MILEAGE WAS 80,000.
Jul 15, 2011
LATCHES/LOCKS/LINKAGES
1 complaint
TL* THE CONTACT OWNS A 2006 MERCEDES BENZ ML 350. THE CONTACT STATED THAT THE PASSENGER SIDE DOOR WOULD NOT LOCK. APPROXIMATELY ONE MONTH LATER WHILE ATTEMPTING TO EXIT THE VEHICLE, THE CONTACT NOTICED THAT THE FRONT PASSENGER DOOR REMAINED STUCK FROM THE INSIDE. SHE WAS FORCED TO CRAWL TO THE DRIVER SIDE SEAT TO EXIT THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY PERFORMED A DIAGNOSTIC TEST AND REPLACED THE RIGHT SIDE DOOR ACTUATOR. THE CONTACT DID INFORM THE MANUFACTURER OF THE FAILURE. THE CURRENT MILEAGE WAS 73,240 AND THE FAILURE MILEAGE WAS 73,000. UPDATED 10/27/2011 *LN *TR
Jan 25, 2011
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
ON AN OUT OF TOWN TRIP ON THE HIGHWAY, OUR SUV BRAKE, ABS, ESP LIGHTS WENT ON, THE INSTRUMENT PANEL SHOW THAT ABS, ESP, DISPLAY MALFUNCTION, CONTRACT SERVICE. POWER STEERING AND BRAKE ARE BOTH VERY TIGHT. SPEEDOMETER WENT TO ZERO. AFTER WE REPORT THE INCIDENCE TO M-BRACE SERVICE, WE MANAGE GOT OFF THE HIGHWAY FROM THE NEXT IMMEDIATE EXIT TO THE CLOSEST GAS STATION, AND THE CHECK ENGINE LIGHT WENT ON, THE CAR WAS TOTALLY OFF BY ITSELF. WE SPENT ONE NIGHT WITH A FRIEND NEARBY. THE NEXT MORNING, THE 25TH, WE TOOK OFF FROM FRIENDS DRIVE WAY, THE INSTRUMENT PANEL SHOWS NORMAL, WE HAD 43,432 MILES ON THE CAR. AFTER 12 MILES TRAVELING, ALL THE ISSUES WE HAD PREVIOUS DAY HAPPENED AGAIN. WE MANAGED GET HOME BY REFERENCING RPM AND SOME SLOW DRIVER'S SPEED. AND WHEN WE REACH HOME, THE MILEAGE IS 43,448. THE WHOLE TRIP ONLY RECORDED 18 MILES FROM CARMEL, ID TO METRO DETROIT AREA. WE CONTACTED THE DEALER AND MERCEDES CUSTOMER SERVICE, THE PROBLEM WAS IDENTIFIED AS ESP MODULE FAILURE. OUR CONCERN IS EVEN WITH A ELECTRONIC PART MALFUNCTION, THE SPEEDOMETER AND ODOMETER SHOULDN'T STOP. PLEASE LOOKING INTO THIS ISSUE. THANK YOU. *TR
Aug 10, 2010
EXTERIOR LIGHTING,LATCHES/LOCKS/LINKAGES,SEATS
1 complaint
TL* THE CONTACT OWNS A 2006 MERCEDES BENZ ML500. WHILE DRIVING 65 MPH WITH THE DRIVERS SIDE HEATED SEAT ACTIVATED, THE CONTACT NOTICED THAT THE SEAT WAS MELTING. THE DEALER REUPHOLSTERED THE SEAT AND THE VEHICLE WAS RELEASED TO THE OWNER. THE CONTACT WAS DRIVING 3 MPH WHEN THE BRAKE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER REPLACED THE BRAKE WIRING HARNESS TO CORRECT THE FAILURE. IN ADDITION, THE CONTACT ALSO ADVISED THE DEALER THAT THE POWER DOOR LOCKS COULD ONLY BE USED MANUALLY. THE DEALER CONFIRMED THAT THE POWER DOOR LOCK SWITCH NEEDED TO BE REPLACED AS WELL. THE CURRENT AND FAILURE MILEAGES WERE 40,000.
May 18, 2010
SERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
ON N.Y. STATE THRUWAY,ON CRUISE CONTROL,BRAKES SUDDENLY APPLIED THEMSELVES. ABS AND SLS FLASHED ON DASH.CAR SUDDENLY DECELERATED. TURNED OFF CRUISE CONTROL AND PULLED OFF. ATTEMPT TO START AGAIN AND BRAKES APPLIED THEMSELVES. AFTER SEVERAL TRIES ,@20 MIN. WAS ABLE TO GET CAR MOVING. BROUGHT CAR TO DEALER WHO SAID SOME KIND OF BRAKE SENSOR WAS DEFECTIVE. CHARGED FOR REPLACEMENT. *TR
Apr 09, 2010
SERVICE BRAKES, ELECTRIC
1 complaint
MY ABS SYSTEM IS BROKE IN MY ML 350 MERCEDES BENZ 2006, IT ONLY 3 YEARS OLD I PURCHASE IT IN 5/2006. ITS NOT UNDER WARRANTY BECAUSE IT HAS 64,000 MILES, THIS IS STILL A SAFETY ISSUE AND THE ABS SYSTEM I WAS TOLD BY A MERCEDES SERVICE MANAGER THIS RARELY GOES OUT ON A CAR, BUT WHY NO ONE WANTS TO FIX IT. IT COSTS 3300 DOLLARS TO FIX. *TR
Feb 22, 2010
FUEL SYSTEM, OTHER
1 complaint
TL*THE CONTACT OWNS A 2006 MERCEDES ML350. WHENEVER THE CONTACT MADE A SHARP LEFT OR RIGHT TURN THE FUEL GAUGE DISPLAYED EMPTY AND THEN FULL REGARDLESS OF THE SPEED DRIVEN. WHEN THE CONTACT ADDED FUEL TO IT'S CAPACITY, THE FUEL GAUGE DISPLAYED 3/4 INSTEAD OF FULL. THE PROBLEM HAS OCCURRED SINCE THE VEHICLE WAS PURCHASED. THE CONTACT IS NOT THE ORIGINAL OWNER. THE FAILURE MILEAGE WAS 28,000. THE CURRENT MILEAGE WAS 30,000. UPDATED 02/02/10 *BF UPDATED 02/02/10
Jan 20, 2010
PARKING BRAKE
1 complaint
: IMPROPERLY ENGINEERED EMERGENCY BRAKE HANDLE THAT: WHEN A 1-2 MM PLASTIC PIECE ON THE HANDLE HOUSING THE CABLE SHEARS, WILL THEN ALLOW THE BRAKE CABLE TO DISCONNECT INSIDE OF THE DASH BOARD AND LEAVE THE OWNER STRANDED. IF WE HAD BEEN MORE ISOLATED THIS COULD BE A LIFE THREATENING PROBLEM. *TR
Aug 31, 2009
VISIBILITY
1 complaint
HIGH-RISK DESIGN FLAW IN MERCEDES 2006 SUV. THE SUN ROOF SAFETY MECHANISM (I.E., AUTO REVERSE WITH RESISTANCE) DOES NOT WORK WHEN THE SWITCH IS HELD THROUGHOUT CLOSURE. (THE SAFETY MECHANISM DOES WORK WHEN THE SWITCH IS INITIATED BUT NOT HELD THROUGHOUT CLOSURE). ALTHOUGH THIS IS ACKNOWLEDGED IN THE OWNER'S MANUAL, IT SHOULD BE PROMPTLY ADDRESSED TO PREVENT POTENTIAL SIGNIFICANT ACCIDENTAL INJURY, ESPECIALLY CHILDREN. I HAVE SIMILARLY INFORMED MERCEDES BENZ. PLEASE CONTACT ME IF YOU WISH TO DISCUSS THIS FURTHER. THANK YOU. *TR
Apr 06, 2009
STEERING,SUSPENSION,ENGINE AND ENGINE COOLING,TIRES
1 complaint
TL*THE CONTACT OWNS A 2006 MERCEDES BENZ ML350. THE AIR BAG LIGHT BEEPED AND REMAINED ILLUMINATED. AT 10,000 MILES, THE VEHICLE WAS SERVICED. AFTERWARDS, THE CONTACT HEARD A NOISE IN THE REAR OF THE VEHICLE WHILE DRIVING BETWEEN 20-50 MPH. THE DEALER TEST DROVE THE VEHICLE AND WAS UNABLE TO DUPLICATE THE FAILURE. ON DECEMBER 25, 2006, THE CONTACT WAS INVOLVED IN A CRASH AND THE AIR BAGS DEPLOYED. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS SERVICED AFTER THE CRASH. THREE TO FOUR MONTHS LATER, THE TIRES WERE LOSING AIR RAPIDLY AND THE LOW PRESSURE LIGHT ILLUMINATED, WHICH INDICATED THERE WAS NOT ENOUGH PRESSURE IN THE TIRES. AT 20,000 MILES, THE VEHICLE WAS SERVICED. AFTER THE REPAIR, THE CONTACT STATED THAT THE NOISE WAS BECOMING LOUDER IN THE REAR OF THE VEHICLE. SHE PAID $600 FOR THE REPAIR AND THE DEALER STATED THAT THEY DID NOT HEAR A NOISE AFTER DIAGNOSING THE FAILURE. AT 26,000 MILES, THE VEHICLE FAILED INSPECTION DUE TO THE TIRES, STRUTS, SHOCKS AND A POWER STEERING LEAK. SHE CALLED THE SALES DEALER AND THEY INFORMED HER TO TAKE THE VEHICLE TO A DEALER IN ANOTHER STATE. THE VEHICLE WAS TOWED TWO AND A HALF WEEKS AGO DUE TO THE POWER STEERING LEAK. THE PART FOR THE REPAIR HAD TO BE ORDERED FROM OVERSEAS. THE DEALER STATED THAT THEY REPLACED THE SHOCKS, BUT THE NOISE GREW LOUDER. THE DEALER ALSO STATED THAT THE CAUSE OF THE NOISE WAS DUE TO THE SHOCKS. ON JANUARY 24, 2008, THERE WAS AN ODOR PRESENT AND THE NOISE RECURRED. AFTER INSPECTING THE VEHICLE, IT WAS DISCOVERED THAT A BELT WAS OFF TRACK. THE BELT WAS ADJUSTED AND THE DEALER JUMP STARTED THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER AGAIN ON JANUARY 28, 2008. THE COMPUTER HAD TO BE RESET, BUT CONTINUED TO MALFUNCTION WHEN THE VEHICLE WAS PURCHASED. THE CURRENT MILEAGE WAS 26,206 AND FAILURE MILEAGE WAS 7,000.
Jan 28, 2008
POWER TRAIN,AIR BAGS,VEHICLE SPEED CONTROL
1 complaint
TL* - THE CONTACT OWNS A 2006 MERCEDES 350 M CLASS. THE DRIVER WAS UNABLE TO SHIFT THE TRANSMISSION INTO DRIVE TO MOVE FORWARD OR INTO REVERSE GEAR. THE VEHICLE SUDDENLY ACCELERATED FORWARD AND HIT A CEMENT BLOCK AND CONTINUED TO LURCH FORWARD SEVERAL TIMES BEFORE SHE COULD STOP THE VEHICLE. THE POWER STEERING AND BRAKES WERE INOPERABLE. THE WARNING LIGHT INDICATOR APPEARED ON THE VEHICLE AFTER HITTING THE CEMENT BLOCK. SHE DID NOT RECALL WHICH INDICATOR LIGHT. THE VEHICLE SUSTAINED FRONT END PASSENGER DAMAGE. THE FAILURE AND THE CURRENT MILEAGE WAS 10,851. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME. THE VEHICLE WAS TOWED TO THE DEALER, AND THE MECHANIC REPLACED THE COMPRESSOR. THE CONTACT RECEIVED A MINOR BRUISE. *AK THE CONSUMER STATED THE AIR BAGS DID NOT DEPLOY. UPDATED 03/07/07. *JB
Feb 06, 2007
EQUIPMENT
1 complaint
I PURCHASED MERCEDES ML 350, 2006 IN APRIL 2006. FROM DRIVER'S SEAT, THE LEFT SIDE VIEW MIRROR IS ONLY PARTIALLY VISIBLE! I SHOWED THIS TO HBL DEALERSHIP IN TYSONS CORNER VIRGINIA, AND THEY AGREED TO THIS DESIGN ISSUE. WHEN THE AC IS TURNED ON, MANY TIME, DUE TO VARIATION IN INSIDE AND OUTSIDE TEMPERATURES, SMALL FOG FORMS OUT OF THE WINDOW AT A LOCATION, THAT THE FOG NOW COMPLETELY OBSCURES THE SIDE VIEW MIRROR! THE MIRROR CANNOT BE USED ANY MOREE BY THE DRIVER, CAUSING A SAFETY HAZARD! AGAIN THE ISSUE IS AGREED BY THE DEALERSHIP AS DESIGN ISSUE. CONTACTED MERCEDEZ BENZ AT 1800-367-6372 EXT 6, ID# IS 4635. SHE STILL THINKS THE CAR HAS NO ISSUE EVEN IF THE DEALERSHIP AND MYSELF THINK OTHERWISE! SHE FELT AT THE BEST SHE CAN DO IS JUST APOLOGIZE! HELP!!!!!!!!! *NM
Oct 18, 2006
Frequently Asked Questions
How many problems does the 2006 MERCEDES-BENZ ML-Class have?
The 2006 MERCEDES-BENZ ML-Class currently has 213 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2006 MERCEDES-BENZ ML-Class?
The most common problems reported for the 2006 MERCEDES-BENZ ML-Class are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2006 MERCEDES-BENZ ML-Class problem data come from?
All problem and complaint data for the 2006 MERCEDES-BENZ ML-Class comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
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