2010 RAM 1500 Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
VIN Decoder
484
Complaints Reported
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Complaints by Component
POWER TRAIN
187 complaints
During unrelated work, a mechanic discovered the retaining ring for recall N08 (rear axle pinion nut) was not installed and the pinion nut was loose enough to turn by hand. He stated the recall had either been performed incorrectly or not at all, and that the vehicle was unsafe to drive. The recall shows “completed” in 2013, but the defect is still present. I contacted Stellantis Customer Care, submitted photos, and they confirmed in writing that if the defect still exists, the recall must be performed free of charge regardless of age, mileage, or ownership. I sent the photos of the missing ring, screenshots showing the recall marked completed, and Stellantis’ confirmation to the dealership before having the vehicle towed to verify coverage. The truck was towed to Time Chrysler Dodge Jeep Ram of Portland. My initial contact was [XXX] at that location. However, all recall decisions and communication later came from [XXX] , who works at a different dealership. Over the next month, the dealership repeatedly stalled the recall, saying they were waiting on approval from the district manager and then from the recall department, but no action was ever taken. Despite having Stellantis’ written confirmation and clear photographic evidence of the unresolved defect, the dealership refused to perform the recall. They insisted on treating it as a “warranty” issue and cited reasons such as mileage, age, and not being the original owner—none of which apply to safety recalls. They then stated that teardown and diagnosis “would run $1000,” even though the defect has already been documented by both the mechanic and Stellantis. All communication, including photos, the mechanic’s findings, Stellantis’ confirmation of coverage, and the dealership’s refusal, is available upon request. The truck has now been sitting at the dealership for over a month with an unresolved safety defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Nov 18, 2025
2010 Dodge Ram 1500 truck purchased used late May 2025 with 57000 miles. Late August 2025 with 60000 miles rear axle fell off when driving on Freeway at 60 miles per hour. Very serious accident was narrowly avoided as could not steer vehicle.Truck was serviced at dealership for recall of a pinion nut coming loose at 36107 miles in September 2013. Per this recall, the loose pinion nut can cause the axle to fail. The recall maintenance done in September 2013 at 36107 miles only lasted 24000 miles and serious safety issues reoccurred. In my opinion, on my vehicle the recall did not fix the problem. Now I am stuck with a $5000 repair on a vehicle with known recalls and safety issues that was supposedly fixed.Perhaps a second recall should be considered regarding this issue.
Sep 15, 2025
The contact owns a 2010 Dodge Ram 1500. The contact stated while driving at an undisclosed speed, there was an abnormally loud sound coming from the rear of the vehicle. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the rear axle differential pin retaining bolt had failed and needed to be replaced. The vehicle was not repaired. The vehicle was taken to the dealer but was not yet diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 160,704.
Apr 24, 2025
The vehicle was repaired under recall, but was not correctly fixed. Now the rear differential is totally shot with no warning. My dealer says it will not be covered under recall warranty since I was not the owner at the time of the recall repair.
Apr 19, 2022
WE HAVE A 2010 DODGE RAM 1500 THAT WAS PURCHASED USED FROM A DEALER ON 8/15/19. VIN RECORDS INDICATE THAT RECALL WORK WAS PERFORMED IN 2014 TO SECURE THE PINION NUT. ON 8/31/20, WE WERE DRIVING AND HEARD A LOUD SOUND, OUR VEHICLE BEGAN TO SHAKE, FISHTAIL AND THE REAR END LOCKED UP CAUSING US TO COME TO A STOP SIDEWAYS ACROSS 2 LANES OF TRAFFIC JUST MISSING HITTING A PEDISTRIAN. THE VEHICLE WAS TOWED TO A MECHANIC WHOM AFTER INSPECTION STATED THERE WAS NO SECUREMENT DEVICE IN PLACE WHICH RESULTED IN THE PINION NUT COMING OUT CAUSING OUR DRIVESHAFT TO FALL OUT AND THE REAR END LOCK UP.
Sep 23, 2020
+ 182 more complaints for this component
ENGINE
38 complaints
Was just driving and the engine shut off and a check engine light came on and won’t start again believe timing chain failed
Nov 05, 2025
This incident has happened several times while driving on the road. When driving at slow speeds, approaching a red light, or slowing down to make a left or right turn, the vehicle shuts off without warning. The power steering and brakes stop working, making the car hard to handle. I have to put it in neutral, restart the vehicle, and start it back up without any problems. This is a very well-maintained vehicle and a daily driver. The car has 172000 miles on it. I have done internet research on this, and it seems to be a very common thing with Dodge Ram Trucks.
Jan 31, 2023
Failure in cam and lifters, this am I going problem that needs to be addressed. These repairs should be covered 100% by Dodge / Ram.
Jan 30, 2022
vehicle has 113,000 miles on it now, the engine is knocking so I brought it in to Weber in Detroit Lakes Minnesota they say it needs cams and lifters e c t. Estimate is $5,000 or new engine $9,000 so now I can't get to work! I commute back and forth every day 70 miles each way, this vehicle should not have this problem as of yet in my eyes! Will the factory / dealership warranty this fix for me? I purchased vehicle from Weber in Detroit Lakes almost four years ago with 80,000 miles on it I have only driven at 33,000 miles since then!! I don't have that kind of money for this fix nor can I afford to buy a replacement vehicle but now the knocking you can hear it outside the vehicle but you cannot hear it in the cab of the vehicle so how long has this problem actually been going on before the fact of me noticing it just very recently so then I quit driving it immediately and brought it directly to Weber as per appointment
May 20, 2021
TL* THE CONTACT OWNS A 2010 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITHOUT WARNING. THE CONTACT HAD TO PUT THE VEHICLE IN NEUTRAL TO ATTEMPT TO RESTART THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WOULD START INTERMITTENTLY, AS WELL AS MAKE AN ABNORMAL CRACKING SOUND WHILE DOING SO. THE CONTACT TOOK THE VEHICLE FEDERICO CHRYSLER DODGE JEEP RAM (1875 E EDWARDSVILLE RD, WOOD RIVER, IL 62095, (618) 254-1000) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,000. THE VIN WAS NOT AVAILABLE.
Jan 19, 2021
+ 33 more complaints for this component
ELECTRICAL SYSTEM
35 complaints
Odometer Fraud. The contact purchased a 2010 Dodge Ram 1500. The contact stated that while attempting to obtain an auto warranty from Car Shield, it was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 125,526 and at the time of registration, it was discovered that the mileage was 228,863.
Jun 26, 2025
Odometer Fraud. The contact purchased a 2010 Ram 1500. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 173,840 and at the time of registration, it was discovered that the mileage was 301,000.
Apr 11, 2025
WIN module failure. When driving down the road/highway, the vehicle will turn off with no warning of any problems. The key can be removed while the vehicle is still running. The vehicle will start up with the key cranked diagonally but when released the vehicle dies making it more difficult to start the vehicle after it dies while driving down the road/highway. When a bump is hit in the road the key moves and the vehicle dies. We have spoken to the local Dodge dealership who confirmed that it is a WIN module issue while servicing the vehicle due to other recalls as well as several locksmiths.
Feb 22, 2024
Wireless ignition module fails and will stall out the engine. This can happen at speed or stopped. Wireless ignition module will intermittently fail and cause a loss of power at speed causing no power steering or power brakes
Oct 24, 2023
The truck has shut down completely while turning into busy intersections and crossing highways we have been lucky to have been not hit by oncoming traffic. You have to put the truck in park and restart the vehicle. It has been to the dealership in the past and couldn’t be replicated. It shows no faults just shuts off for no reason this has happened 5 times in 3 months, 8 in a year,
Jan 26, 2022
+ 30 more complaints for this component
FUEL/PROPULSION SYSTEM
18 complaints
took the vehicle to the dealer on 2/27/25 on invoice # chcs169951 and they have refused to fix the issue. i was given a proof of correction paper without doing any or the work and told that they are no responsible to fix the issue because it is an older vehicle. I have been trying to register the vehicle but am unable to because it will not pass the brake and light inspection. I was told that it would take 2-3 weeks to update the system and has now been close to 2 months and still no update.
Apr 25, 2025
When I go to get fuel, the tank takes the fuel slower than it should. And if does start to accept the fuel at the pace in which the pumps deliver it, it then overflows.
Oct 25, 2021
DRIVER'S SIDE EXHAUST MANIFOLD CRACKED AND BROKEN STUDS/BOLTS AT HEAD. PASSENGER SIDE EXHAUST MANIFOLD CRACKED AND BROKEN STUDS/BOLTS. BOTH GASKETS LEAKING ALLOWING GAS AND EXHAUST FUMES INTO QUAD CAB. I AM SURE THIS IS NOT HEALTHY. THIS IS 5.7 L HEMI ENGINE V8
Feb 07, 2019
WHEN I START MY 2010 RAM 1500 THERE IS A LOUD TICK COMING FROM THE EXHAUST MANIFOLD, FROM THE BOLTS BREAKING DUE TO THE MATERIAL USED. THIS IS A SAFETY ISSUE BECAUSE OF THE RISK OF EXHAUST FUMES ENTERING THE CAB THROUGH THE VENTS.
Oct 31, 2018
WHEN PUTTING GAS IN VEHICLE, THERE IS NOT A SHUT OFF FOR THE GAS TO STOP RUNNING ONCE IT IS FULL. GAS POURS BACK AT YOU EVERY TIME, CAN NOT DEPEND ON ANY SHUT OFF. I PURCHASED THIS FROM A DEALER IN MAY, AND THERE IS NOT A RECALL ON THE BOOKS, THAT I CAN SEE, BUT WHEN YOU GO ONTO THE WWW, PEOPLE ARE TALKING ABOUT IT.
Aug 20, 2018
+ 13 more complaints for this component
UNKNOWN OR OTHER
16 complaints
I'M GETTING NO WARM AIR FROM THE HEATING SYSTEM, AND I THINK THIS HAS SOMETHING TO DO WITH RECALL K17
Jan 12, 2021
IGNITION KEY CAN BE TURNED OFF AND REMOVED FROM IGNITION WITH TRUCK IN DRIVE ALLOWING TRUCK TO ROLL AWAY
Mar 21, 2020
THE TRUCK BED IS SEPERATING FROM TRUCK CAB . IT SHOWS ABOUT A 2 FOOT GAP.
Jul 29, 2018
LOUD THUMPING BEHIND DASH. HAVE HAD A/C AND HEAT ACTUATORS REPLACED 2X IN PAST 2 YEARS. RECALL K17 APPLIED AND PROBLEM IS STILL NOT FIXED. VEHICLE IS UNSAFE BECAUSE THERE IS NO HEAT AND DEFROSTERS DO NOT WORK IN THE WINTER WHEN OUTSIDE TEMPERATURES ARE BELOW 20 DEGREES. THUMPING BEHIND DASH OCCURS WHEN CAR IS STARTED, WHILE DRIVING, AND WHEN THE VEHICLE IS OFF.
Dec 29, 2017
MY IGNITION IS NOT WORKING CORRECTLY. SOMETIMES IT WILL JUST TURN OFF WHEN THE TRUCK IS GOING DOWN THE ROAD. SOMETIMES IT DOES NOT WANT TO START THE TRUCK YOU HAVE TO TRY 4 OR 5 TIMES TO GET IT TO START THE TRUCK. SOMETIMES YOU CANNOT TURN THE TRUCK OFF. SOMETIMES THE KEY FOB GETS STUCK IN THE IGNITION.
Dec 14, 2017
+ 11 more complaints for this component
STRUCTURE
14 complaints
The frame has rusted thru, the fuel tank strap has failed and the fuel tank has dropped. If this had happened while driving, it could have killed him and many others. Upon researching for information, we found recall U04/nhsta 18v-160 which stated this document replaced service bulletin TSB# 1400218 - all for this exact problem. This was a regional recall/extended warranty and was not issued for vehicles in our region. But this document does state that should any vehicle meet the criteria described (make date range, model year, and problem) that that vehicle should be covered. My fathers truck meets all 3 criteria. Upon calling FCA (Fiat, Chrysler Automobiles), who issued the document, we were told that we aren't able to be included in this issue, since we don't have a recall listed and also because the recall turned from a recall to an extended warranty that expired in 2022. If this is a known issue why is there an expiration date on the repair of it? My father's truck only has about 67,000 miles on it, which is probably why the problem is only presenting now. And if we had known there was a possible chance that this could happen, why weren't we informed to check it? He is the original owner of the vehicle and we are appalled at the FCA repsonse. The document in reference is attached.
May 06, 2023
TL* THE CONTACT OWNS A 2010 RAM 1500. WHILE REVERSING IN A PARKING LOT THE TAILGATE OPENED WITHOUT WARNING. ADDITIONALLY, WHILE DRIVING AT 25 MPH THE TAIL GATE OPENED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO BREEDEN DODGE CHRYSLER JEEP RAM LOCATED AT (5900 HIGHWAY 71 S, FORT SMITH, AR 72908 (479) 646-4731) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 97,000.
Mar 03, 2020
THE OIL PAN ON MY 2010 DODGE RAM 1500 IS RUSTED THROUGH SO THE OIL LEAKS OUT ANY TIME THE MOTOR IS RUNNING. I HAVE HAD TO ADD AS MUCH AS 1 QUART OF MOTOR OIL AFTER DRIVING ONLY 50 MILES. THIS SHOULD BE A RECALL BECAUSE IF THE OIL ALL DRAINS OUT THEN THE MOTOR WILL SEIZE UP AND THE WHOLE TRUCK BECOMES GARBAGE! IT FEELS LIKE IT WAS MADE OF VERY THIN/CHEAP METAL BECAUSE WHEN I TIGHTEN THE OIL DRAIN PLUG, THE WHOLE END OF THE OIL PAN FLEXES UNDER VERY LITTLE TORQUE.
Nov 02, 2018
TL* THE CONTACT OWNS A 2010 RAM 1500. THE CONTACT STATED THAT WATER DRAINED INTO THE STORAGE POCKETS OF THE REAR SEATS IN THE VEHICLE. THE CONTACT CALLED GOLLING CHRYSLER DODGE JEEP RAM AT 248-334-3600 (2405 S TELEGRAPH RD, BLOOMFIELD HILLS, MI 48302) AND WAS INFORMED THAT THE VEHICLE WAS OUT OF WARRANTY; THEREFORE, NOTHING COULD BE DONE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 96,000. *TT UPDATED 8/30/18*JB
May 09, 2018
2/25 I DISCOVERED THE FRAME CROSSMEMBER WHERE ONE OF THE TWO STRAPS WHICH HOLD UP THE FUEL TANK RUSTED AWAY TO THE POINT THAT THE STRAP HAS FALLEN OUT OF THE FRAME. I CONTACTED RAM CUSTOMER CARE VIA ONLINE CHAT ASKING FOR A REPAIR ESTIMATE, IF THEY COULD VERIFY THAT THE PART NUMBER I HAVE LOCATED CAN ACTUALLY RECTIFY THE SITUATION, IF THEY COULD VERIFY IF THE TSB I'VE LOCATED IS RELATED TO THIS ISSUE, AND IF THEY COULD ADVISE WHICH DEALER CLOSE TO ME HAS AN ON-SITE BODY SHOP TO PERFORM THE REPAIR AND IF THEY'RE HIGHLY RATED BY FCA, AND THEIR ONLY RESPONSE WAS TO ADVISE THEY CAN SCHEDULE AN APPOINTMENT FOR ME AND PROVIDE THE NUMBER FOR ROADSIDE ASSISTANCE, WHICH THEY WERE UNWILLING TO COVER TRANSPORTATION COSTS. THE ATTACHED FILES SHOW THE STRAP ITSELF WHICH IS INTACT, THE PORTION OF THE FRAME WHICH THE STRAP PULLED OUT OF AND IS RUSTED, A PICTURE OF HOW LOW THE FUEL TANK IS CURRENTLY HANGING, AND THE PDF OF THE CONVERSATION WITH THE FCA REPRESENTATIVE WHICH OCCURRED 2/27.
Feb 27, 2018
+ 9 more complaints for this component
STEERING
11 complaints
[XXX] My truck sway at 65mph, like a drunk person driving. Scary. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Jan 24, 2023
TL* THE CONTACT OWNS A 2010 RAM 1500. WHILE OPERATING THE VEHICLE, THE STEERING WHEEL SUDDENLY FELT VERY LOOSE. THE VEHICLE BEGAN TO DRIFT OUT OF THE LANE AND BECAME DIFFICULT TO DRIVE IN A STRAIGHT LINE. CROWN CHRYSLER (511 S. LEE HWY, CLEVELAND, TN) WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 180,000.
Mar 04, 2019
POPING NOISE IN THE STEERING WHILE THE VEHICLE IN MOTIONAND DEALERSHIP CHARGE ME $1,642.00
May 28, 2018
2010 DODGE RAM 1500 WITH 61,000 MILES WITH THE STEERING COLUMN BEARING FAILING- THROUGH RESEARCH OTHER 2010'S ARE HAVING THE SAME ISSUE. THE STEERING WHEEL IS POPPING, GRABBING AND CATCHING. CALLED MANUFACTURER THEY SAID OUT OF WARRANTY, NOT THEIR RESPONSIBILITY- STARTING TO FEEL DANGEROUS TO DRIVE
Jan 23, 2018
DRIVING ON THE FREEWAY APPROXIMATELY 70 MPH I HIT A FEW BUMPS CAUSING A WOBBLE IN FRONT END AND STEERING MAKING THE TRUCK ALMOST JUMP OUT OF ITS LANE. THIS CAUSED OTHER CARS TO SWERVE. NO ACCIDENT BUT THIS IS A MAJOR SAFETY ISSUE.
Sep 07, 2015
+ 6 more complaints for this component
SUSPENSION
10 complaints
i recieved a recall for the rear axle pinion nut, took truck in and was told my truck was not involved. then i recieved another recall for the same thing and took truck in and they installed a retainer on the nut and this was supposed to fix the problem. now at 85,000 miles the pinion came loose so the retainer was not the answer. took to dealer and they want me to pay then try to get my money back from chrysler. i think chrysler should fix it at there cost because they knew they had a bad product to start with. truck is well taken care of not beaten normal driving. there is no way a rear end should go out at 85,000 miles. sent a notice to chrysler complaint dept but no responce, gues they just dont care.hope you do
Nov 07, 2022
One of the Front Swivel bar ends fell off.
Nov 12, 2021
TL* THE CONTACT OWNS A 2010 RAM 1500. WHILE DRIVING 65 MPH, THERE WAS AN ABNORMAL GROWLING NOISE EMERGING FROM THE REAR AXLE AREA OF THE VEHICLE. THE VEHICLE WAS TAKEN TO BILLION DODGE CHRYSLER (1130 1 AUTO PLAZA DR., BOZEMAN, MT 59715, (406) 582-5555) WHERE IT WAS DIAGNOSED THAT THE BEARINGS AND GEARS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 107,000. *TT *TR
Apr 25, 2018
TL* THE CONTACT OWNS A 2010 RAM 1500. THE CONTACT STATED THAT THE STEERING WHEEL FAILED. IN ADDITION, WHILE DRIVING THE STEERING WHEEL EMITTED A HUMMING NOISE AND THE REAR SUSPENSION EMITTED A KNOCKING NOISE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.
Jan 11, 2016
TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE FRONT PASSENGER'S SIDE WHEEL FRACTURED WHILE COMPLETING A TURN. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE LOWER CONTROL ARM, CV AXLE AND THE PASSENGER'S SIDE FENDER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 71,493.
Dec 30, 2013
+ 5 more complaints for this component
ENGINE AND ENGINE COOLING
8 complaints
TL* THE CONTACT OWNS A 2010 RAM 1500. WHILE THE ENGINE WAS RUNNING, AN ABNORMAL TICKING NOISE WAS HEARD FROM BOTH FRONT WHEELS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE MANIFOLD STUD FAILED AND NEEDED TO BE REPLACED. THE PASSENGER SIDE MANIFOLD WAS REPAIRED, BUT THE FAILURE RECURRED. THE DEALER (LILLISTON CHRYSLER DODGE, 1501 N SECOND ST, RTE 47, MILLVILLE, NJ 08332, (856) 825-1937) WAS CONTACTED TO SCHEDULE A DIAGNOSTIC APPOINTMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT A SECOND DIAGNOSTIC TEST NEEDED TO BE PERFORMED. THE FAILURE MILEAGE WAS 87,268.
May 01, 2019
TL* THE CONTACT OWNS A 2010 RAM 1500. THE CONTACT STATED THAT THE EXHAUST STUDS FAILED AND THE EXHAUST LEAKED ON BOTH SIDES. THE VEHICLE WAS TAKEN TO CHRYSLER DODGE JEEP RAM CRESTVIEW (5200 S FERDON BLVD, CRESTVIEW, FL 32536, 850-404-7731) WHERE IT WAS DIAGNOSED THAT THE EXHAUST WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 233,000.
Aug 14, 2018
TL* THE CONTACT OWNS A 2010 RAM 1500. WHILE DRIVING 55 MPH, THE CONTACT NOTICED EXHAUST FUMES ENTERING THE VEHICLE. THE VEHICLE WAS TAKEN TO CHRYSLER DODGE JEEP RAM FIAT FT. WALTON BEACH (541 MARY ESTHER CUT OFF NW, FORT WALTON BEACH, FL 32548, (850) 244-7611) WHERE IT WAS DIAGNOSED THAT SEVERAL BOLTS TO THE EXHAUST MANIFOLD WERE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.
Apr 26, 2018
TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. WHEN STARTING THE VEHICLE, THERE WAS AN ABNORMAL NOISE UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BOLTS WERE FRACTURED ON THE EXHAUST MANIFOLD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 94,000.
Jul 14, 2015
EXHAUST RESONANCE AT 1500 RPM ON 5.7 LITER MDS VVT ENGINE. HAVE MADE 7 TRIPS TO TWO DEALERSHIPS. DEALERSHIPS UNABLE TO CORRECT. HAVE CONTACTED DODGE THREE TIMES. MANUFACTURER THINKS IT IS CONNECTED WITH THE MDS BUT WILL NOT COVER UNDER WARRANTY. DEALERSHIPS CAN NOT SAY IF THIS WILL HAVE AN ADVERSE AFFECT ON THE ENGINE OVER TIME.
May 27, 2011
+ 3 more complaints for this component
AIR BAGS
7 complaints
THE AIRBAG LIGHT IN MY TRUCK CAME ON IN SEPTEMBER OF 2018. I HAVE HAD IT CHECKED OUT AND THE AIRBAG CONTROL MODULE IS NOT WORKING. I HAVE CONTACTED DODGE ON NUMEROUS OCCASIONS TO ORDER THE PART HOWEVER IT HAS BEEN ON AN INDEFINITE BACKORDER FOR THE PAST FEW YEARS. THE LAST TIME I CONTACTED THE DEALERSHIP WAS THIS PAST TUESDAY, FEBRUARY 23, 2021. I ALSO CONTACTED THE CHRYSLER CARE LINE IN JANUARY 2021. I AM AWARE THAT THERE WAS A CIVIL ACTION LAWSUIT AGAINST THE MANUFACTURER REGARDING THIS PART DATING BACK TO AROUND 2017. THIS IS A SIGNIFICANT SAFETY ISSUE BECAUSE MY TRUCK DOES NOT HAVE WORKING AIRBAGS. I AM ASKING FOR FURTHER ASSISTANCE IN FIXING OR SETTLING THIS ISSUE.
Feb 25, 2021
TL* THE CONTACT OWNS A 2010 RAM 1500. WHILE DRIVING 35 MPH, THE CONTACT'S VEHICLE STRUCK THE SIDE OF ANOTHER VEHICLE THAT VEERED INTO HIS LANE. THE AIR BAGS FAILED TO DEPLOY. AS A RESULT, THE CONTACT SUSTAINED A TRAUMATIC BRAIN INJURY THAT REQUIRED MEDICAL ATTENTION. THE DRIVER AND PASSENGER OF THE OTHER VEHICLE SUSTAINED UNSPECIFIED INJURIES THAT ALSO REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE HOOD, FENDER, BUMPER, AND FRAME WERE DAMAGED. A POLICE REPORT WAS FILED. THE CAUSE OF THE AIR BAG FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. ..UPDATED 06/21/17 *BF *CN
Mar 06, 2017
AIR BAG LIGHT WENT ON. TRUCK HAS ONLY 29K MILES ON IT! TRUCK STORED IN THE WINTER IN CLIMATE CONTROLLED STORAGE GARAGE. THE TRUCK IS NEVER OUT IN SNOW OR SALT. DEALER WANTS $1400 TO REPLACE IT !
Apr 18, 2016
AIR BAG CLUSTER LIGHT COMES ON AND STAYS ON FOR VARIABLE LENGTHS. VEHICLE HAS BEEN TAKEN TO THE DEALERSHIP WITH NO CAUSE CLEARLY DETERMINED AS TO WHY. AFTER VISIT DEALERSHIP EMAILED OFFER TO TRADE UP ON VEHICLE. ISSUE REMAINS OPEN.
Dec 26, 2015
MY VEHICLE HIT A DITCH AND A TREE NEARLY HEAD ON AT APPROXIMATELY 40 MPH. MY AIRBAG FAILED TO DEPLOY DURING THIS ACCIDENT. I WAS VERY LUCKY NOT TO BE HARMED, BUT THINGS COULD HAVE BEEN MUCH WORSE. I FEEL THERE IS A DIRE NEED FOR A REMEDY TO THIS ISSUE. I FEEL UNSAFE EVERY TIME I SIT BEHIND THE WHEEL OF THIS VEHICLE.
Jul 27, 2015
+ 2 more complaints for this component
FUEL SYSTEM, GASOLINE
7 complaints
TL* THE CONTACT OWNS A 2010 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V160000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (HOFFMAN AUTOMOTIVE SERVICE DEPARTMENT, 101 S EDGEWOOD DR., HAGERSTOWN, MD 21740, (301) 733-5000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TT UPDATED 9/26/18*JB
Jun 20, 2018
TL* THE CONTACT OWNS A 2010 RAM 1500. WHILE DRIVING APPROXIMATELY 30 MPH, THE FUEL TANK STRAPS DETACHED FROM THE FUEL TANK AND CAUSED IT TO HANG SLIGHTLY FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL TANK STRAPS WERE COMPLETELY RUSTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 81,871. ...UPDATED 11/01/16 *BF ..UPDATED 09/25/17 *BF *TR
Sep 02, 2016
DATE COMPLAINT FILED: 03/03/2014 COMPONENT(S): FUEL SYSTEM, GASOLINE DATE OF INCIDENT: 01/15/2014 NHTSA ID NUMBER: 10566905 I HAVE THE SAME EXACT PROBLEM AS THE COMPLAINT LISTED ABOVE. I HAVE HAD THREE EVENTS OF GAS SPEWING OUT AFTER THE PUMP CLICKS OFF. THE MOST RECENT PROMPTED ME TO TAKE MY TRUCK TO THE LOCAL DODGE DEALER AND THEY REPLACED THE FUEL FILLER TUBE AND VAPOR CANISTER. THE DEALER CLEARLY STATES IN THE RECEIPT FOR THE WORK THAT IF THIS DOESN'T CORRECT THE PROBLEM THE GAS TANK WILL HAVE TO BE REPLACED. *TR
Mar 15, 2015
GAS WAS SPRAYING OUT AFTER FILL UP AND HAD TO GET GAS TANK REPLACED BECAUSE OF A BAD CHECK VALUE ON THE TANK. THIS HAS BEEN A KNOWN PROBLEM FOR SEVERAL DODGE VEHICLES. *TR
Mar 03, 2014
TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT THE FUEL TANK DID NOT FIT PROPERLY ON THE BRACKET THAT WAS DESIGNED TO HOLD IT IN PLACE. THE CONTACT ALSO MENTIONED THAT THIS WAS A SAFETY ISSUE, SINCE IT COULD CAUSE THE FUEL TANK TO DROP AND CAUSE A FIRE IN THE EVENT OF A CRASH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT THE VEHICLE WAS SAFE AND THAT THEY WERE UNABLE TO ALTER THE VEHICLE'S DESIGN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 28,000.
Aug 02, 2011
+ 2 more complaints for this component
SUSPENSION,POWER TRAIN
6 complaints
TL* THE CONTACT OWNS A 2010 RAM 1500. WHILE DRIVING APPROXIMATELY 45 MPH, THE REAR WHEELS LOCKED UP AND THE VEHICLE STOPPED IN THE MIDDLE OF THE ROAD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE DRIVE SHAFT WAS BENT AND THE PINION NUT AND BEARINGS WERE SHAVED OFF. THE VEHICLE WAS REPAIRED BY THE INDEPENDENT MECHANIC. ALSO, WHILE DRIVING APPROXIMATELY 55 MPH AFTER THE REPAIRS WERE PERFORMED, ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS DRIVEN TO COURTESY CHRYSLER/DODGE IN CONYERS GEORGIA WHERE IT WAS DIAGNOSED THAT THE TRANSFER CASE FRACTURED AND NEEDED REPLACEMENT. THE INDEPENDENT MECHANIC NOTIFIED THE CONTACT OF NHTSA CAMPAIGN NUMBER: 13V038000 (SUSPENSION). THE VEHICLE REMAINED AT THE DEALER TO BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.
Feb 23, 2018
TL* THE CONTACT OWNS A 2010 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THERE WAS SPARKS COMING FROM UNDER THE HOOD AND THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO MANEUVER. THE DRIVE SHAFT HAD DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. ..UPDATED 09/03/15 *BF *CN
Aug 06, 2015
ON 11-8-14, I TOOK A 2010 DODGE RAM 1500 TRUCK IN FOR ENGINE REPAIRS. THE MECHANIC NOTED BOTH FRONT LOWER BALL JOINTS NEEDED REPLACED. A SEARCH FOR THE NEEDED PARTS REVEALED NO REPLACEMENT PARTS AVAILABLE FOR AT LEAST 30 TO 60 DAYS. FOUR WEEKS LATER ON 12-5-14, A FLUID LEAK WAS NOTED FROM THE FRONT END. IT WAS FOUND THAT THE RIGHT FRONT AXLE SEAL NEEDED REPLACED IMMEDIATELY, DUE TO A HEAVY LEAK.THE NORMAL REPAIR WOULD INVOLVE REPLACING THE LOWER FRONT BALL JOINT TO ENTER THE AXLE TO GET TO THE SEAL. THIS COULD NOT BE DONE SINCE NO LOWER FRONT BALL JOINTS COULD BE FOUND TO COMPLETE THE REPAIR. THE MECHANIC ACCESSED THE AXLE SEAL BY GOING THRU THE TOP OF THE AXLE. THE SEAL WILL AGAIN HAVE TO BE REPLACED WHEN LOWER BALL JOINTS BECOME AVAILABLE, AT A COST OF AN ADDITIONAL $150. THIS SITUATION PRESENTS A RISK TO THE DRIVER AND MOTORING PUBLIC, SINCE THE NECESSARY PARTS CAN NOT BE SOURCED. IT CREATES A RISK THAT THE LUBRICATING FLUID INSIDE THE AXLE WILL LEAK OUT, WHICH COULD RESULT IN THE AXLE "TYING UP," CAUSING THE DRIVER TO LOOSE CONTROL AND CRASH. CHRYSLER WILL NOT, OR CAN NOT MAKE THE NECESSARY PARTS AVAILABLE TO ITS DEALERS OR INDEPENDENT MECHANICS. THERE ARE ALSO NO "AFTER-MARKET" PARTS ON THE MARKET THAT COULD BE USED TO SAFELY COMPLETE REPAIRS. *TR
Dec 08, 2014
TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE REAR OF THE VEHICLE LIFTED FROM THE GROUND AND DROPPED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE FAILURE WAS LOCATED AT THE REAR DIFFERENTIAL BOLT, WHICH HAD BECOME SEPARATED FROM THE DRIVE SHAFT. IN ADDITION, THE TRANSFER CASE WAS ALSO DAMAGED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 44,036.
Oct 07, 2013
I CAN NOT UNDERSTAND WHY IT IS TAKING SO LONG TO GET THIS RECALL FIXED ON MY TRUCK. I HAVE BEEN CALLING EVERY SINCE THEY MAILED IT TO ME. I AM ALWAYS TOLD SO SORRY WE ARE STILL TRYING TO GET THE PARTS SHIPPED OUT TO THE DEALERS. OH WE DO NOT KNOW WHAT IS TAKING SO LONG, OH YES WE WILL CALL YOU WHEN THE PARTS ARE READY. WELL THIS RECALL HAS BEEN GOING ON FOR QUITE SOME TIME NOW AND I DO NOT UNDERSTAND WHY THEY ARE SO FAR BEHIND. IT SAYS MY REAR AXIL CAN FREEZE UP AND CAUSE A MAJOR ACCIDENT...SO IF THIS IS TRUE THEN WHY DO THEY NOT HAVE THE PARTS AFTER THIS LONG? THERE HAS BEEN NO PROBLEM WITH THE TRUCK YET BUT THEN I DO NOT DRIVE IT VERY FAR SINCE IT MAY LOCK UP THE REAR END AND CAUSE ME OR MY FAMILY TO BE HURT...ALONG WITH SOMEONE ELSE IN THEIR CAR!!!! I CALL MY LOCAL DEALER AND I GET THE SAME CRAP FOR AN ANSWER..... *TR
Aug 12, 2013
+ 1 more complaint for this component
POWER TRAIN,ENGINE
5 complaints
The contact owns a 2010 Dodge Ram 1500. The contact stated that while driving at an unknown speed, the vehicle was jerking as the check engine warning light illuminated. The vehicle was taken to a local dealer where the contact was informed that the oxygen sensors and transmission fluid needed to be replaced. The vehicle was not repaired, however, the contact attempted to replace the oxygen sensors himself. The failure reoccurred and the vehicle was then taken to an independent mechanic, where it was diagnosed that the engine needed to be replaced. The vehicle was repaired and the proper oxygen sensors were replaced; however, the contact stated that when he drove over 45 MPH, all warning lights would illuminate on the instrument panel and that an abnormal noise was heard coming from the rear of the vehicle. The vehicle was then taken back to the independent mechanic where it was diagnosed that the transmission needed to be replaced. Additionally, during the repair the contact was informed that the rear differential had loose bolts and would also need to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure however the VIN was not available at the time of the call therefore a case could not be opened. The VIN was not available. The approximate failure mileage was 240,000.
Oct 04, 2022
TL* THE CONTACT OWNS A 2010 RAM 1500. THE CONTACT STATED THAT THE VEHICLE LOST POWER SEVERAL TIMES WITHOUT WARNING AND STALLED. THE VEHICLE WAS TOWED TO THE DEALER (TWIN RIVERS CHRYSLER-JEEP-DODGE INC, 529 W COURT ST, BEATRICE, NE 68310, (402) 228-3311) FOR DIAGNOSTIC TESTING AND REPAIRS. THE RESULTS OF THE DIAGNOSTIC WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT WAS NOT AWARE THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN). THE FAILURE MILEAGE WAS NOT AVAILABLE.
Jul 16, 2018
REAR DIFFERENTIAL/PINION FAILURE WHICH WAS REPLACED IN 2014 ACCORDING TO DODGE AND HAS FAILED AGAIN JANUARY 2018. LOUD NOISE IS HEARD FROM REAR OF TRUCK. IT WAS DIAGNOSED BY MECHANIC, NOW DEALER WANTS TO VERIFY. ENGINE HAS HAD TO HAVE NEW CAMS PUT IN. ALSO HAS HAD FAILED EXHAUST MANIFOLD BOLTS. EXHAUST ASSEMBLY HAS A TENDENCY TO FALL OFF THE TRUCK FOR NO REASON. IT SEPARATES AND COMES APART.
Jan 26, 2018
WE HAVE HAD THIS TRUCK BACK JUST AFTER WE PURCHASED IT NEW AND THEY PUT A NEW TORQUE CONVERTER IN AND THAT DIDN'T FIX THE VIBRATION. WE HAVE HAD IT BACK SEVERAL TIMES AFTER THAT . WE WERE THEN TOLD THAT WHEN THEY CAME UP WITH A FIX WE WERE BE CONTACTED. ITS STILL VIBRATING AND HAVEN'T HEARD OF ANY FIXES.
Jul 30, 2015
TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE VEHICLE FAILED TO RESPOND TO ACCELERATION ATTEMPTS WITHOUT WARNING. IN ADDITION, SMOKE WAS SEEN COMING FROM UNDER THE HOOD AREA. THE CONTACT LATER DISCOVERED THAT THE ENGINE HAD CAUGHT ON FIRE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT INSPECTED TO DETERMINE THE CAUSE OF THE FAILURE NOR WAS IT REPAIRED. THE FAILURE MILEAGE WAS 62,000.
Nov 22, 2013
SERVICE BRAKES
4 complaints
We have had our truck taken to Nyle Maxwell in Taylor Texas and they have were suppose to check the truck because two lights came up on the dash board which dash ESP ABS and traction control light.The shift stick was stuck in park. They towed it to there shop but the lights were off and the gear shift was working. I drove off the lot had to stop at a light and my truck veered left sharply. They have looked at this problem twice. They are not finding anything but it is my truck I drive with my kids. We need so help. They also had to fix the ac and the serpentine belt because that broke while I was driving after they said it was good and safe to drive.
Dec 09, 2024
BRAKES FAILED APPROACHING A VERY BUSY INTERSECTION, WHILE TRYING TO SLOW DOWN FROM A 55-MPH ZONE. THE PEDAL WENT ALL THE WAY TO THE FLOOR WITH NO BRAKE RESPONSE. LUCKILY, I HAD THE SENSE TO PUMP THE BRAKES QUICKLY BEFORE PLOWING INTO THE BUSY INTERSECTION! TOOK THE TRUCK TO THE DODGE DEALERSHIP AND WAS INFORMED AFTER A COUPLE OF DAYS THAT THE FAILURE WAS DUE TO THE MASTER BOOST PUMP, BUT THEY DID NOT HAVE ONE IN STOCK. BASICALLY, GOT MY TRUCK BACK A WEEK LATER AND WAS IN SHOCK OVER THE COST TO REPLACE ABOUT A $125 PART (AROUND $500). I NOTICED THAT THERE HAD BEEN RECALLS PERTAINING TO PROBLEMS IN THIS AREA WITH PREVIOUS YEAR MODELS AND EVEN 2010 YEAR MODELS, BUT WAS INFORMED THAT MY PARTICULAR VIN# WAS NOT AFFECTED...THINK THEY MAY NEED TO LOOK INTO THIS TO AVOID SOMEONE POSSIBLY BEING KILLED OR KILLING SOMEONE FROM A SIMILAR PROBLEM! COULD HAVE BEEN CATASTROPHIC! AT THE VERY MINIMUM, DODGE SHOULD ISSUE A TSB AND SHOULD REFUND $$ FOR THE REPAIR!
Jun 02, 2016
TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND WITHOUT ANY ILLUMINATION OF THE ABS WARNING INDICATOR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,000.
Apr 22, 2015
TL* THE CONTACT OWNS A 2010 DODGE RAM 1500 CREW CAB. THE CONTACT WAS TRAVELING 20 MPH WHEN THE BRAKES WERE DEPRESSED AND THE VEHICLE FAILED TO STOP PROPERLY. THE TRACTION CONTROL WARNING LIGHT ILLUMINATED DURING THE FAILURE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 23,700 AND THE CURRENT MILEAGE WAS 24,200.
Jul 23, 2012
STEERING,POWER TRAIN
4 complaints
2010 DODGE RAM 1500 W/ GEAR SHIFTER LOCATED ON STEERING COLUMN WAS PARKED IN A DRIVEWAY WHEN THE GEAR SHIFTER POPPED OUT OF GEAR AND BEGAN TO ROLL. AS A RESULT, OWNER OF VEHICLE SUFFERED LEFT ANKLE AND THORACIC FRACTURES REQUIRING HOSPITALIZATION. VEHICLE CAME TO REST AFTER CRASHING INTO A RESIDENTIAL PROPERTY.
Apr 02, 2019
SAFETY RECALL 12V-474 FOR 2010 RAM 1500 COULD NOT BE PERFORMED DUE TO PARTS NOT AVAILABLE. CURRENTLY, SAFETY RECALL 17V-821, WHICH COULD CASE A PARKED VEHICLE TO SUDDENLY ROLL AWAY, DOES NOT HAVE A REMEDY DUE TO LACK OF PARTS. BOTH OF THESE RECALLS ARE EITHER UNABLE OR WERE UNABLE TO BE PERFORMED DUE TO LACK OF PARTS. 12V-474 IS THE EXACT SAME RECALL AS 12V474000, CHRYSLER NUMBER M34, "THE NUT SECURING THE REAR AXLE PINION MY LOOSEN BECAUSE AN ADHESIVE PATCH WAS NOT INSTALLED DURING VEHICLE ASSEMBLY. IF THE NUT LOOSENS, THE AXLE CAN LOCK UP WITH LITTLE WARNING, RESULTING IN A LOSS OF VEHICLE CONTROL AND/OR A CRASH". I WAS TOLD BY CHRYSLER RECALL GROUP THAT MY VEHICLE IS NOT ELIGIBLE FOR THE BUYBACK PROGRAM, EVEN THOUGH MY VEHICLE IS THE SAME MODEL YEAR WITH THE SAME RECALLED ISSUE (12V-474) LOOSE PINION NUT AS THOSE ELIGIBLE. IN ADDITION, THERE IS NOW ANOTHER DRIVE TRAIN RECALL FOR WHICH I CANNOT RECEIVE REPAIR DUE TO LACK OF PARTS.
Jan 20, 2018
REAR AXLE PINION NUT RECALL - KNOWN TO CAUSE ACCIDENTS UPON FAILURE - 4 CASES ALREADY. MANUFACTURER ACKNOWLEDGED THE SAFETY RECALL IN JANUARY 2013 AND SENT OUT SAFETY RECALL NOTICES TO ALL CONSUMERS THAT THE RECALL AFFECTS. I HAVE CALLED THE LOCAL DEALERSHIPS NUMEROUS TIMES REGARDING THE RECALL AND THEY SIMPLY SAY THAT THE PARTS ARE NOT AVAILABLE. NINE MONTHS AFTER THE RECALL NOTICE DISTRIBUTION I CONTACTED DODGE CORPORATE TO FIND OUT WHY THE PARTS ARE NOT AVAILABLE AND THEY STATE THAT DODGE HAS FAILED TO SECURE A VENDOR TO SUPPLY THE PRODUCT. THIS CONCERNS ME A GREAT DEAL THAT DODGE PUTS THE CONSUMER IN DANGER BY NOT BEING RESPONSIBLE AND MAKING THE REPAIRS NEEDED. THIS RECALLED PART CAN CAUSE A DRIVER TO LOSE CONTROL OF THEIR VEHICLE AND INJURE THEMSELVES AS WELL AS OTHERS. *JB
Sep 03, 2013
THE VEHICLE STARTED MAKING A GRINDING SOUND, THEN STARTED JERKING RIGHT BEFORE IT ABRUPTLY CAME TO A COMPLETE STOP. UPON GETTING OUT OF THE VEHICLE TO SEE WHAT HAD HAPPENED, THE REAR DRIVE SHAFT WAS DISCONNECTED FROM THE TRUCK AND HANGING DOWN ON THE ROAD. WE THEN TRIED TO PUT THE VEHICLE IN NEUTRAL AND PUSH IT OFF OF THE MAIN ROAD WE WERE ON TO A SAFER SIDE ROAD. THE TRUCK WAS COMPLETELY LOCKED UP AND WOULD NOT MOVE FORWARD OR BACKWARDS. UPON RESEARCHING THE PROBLEM, IT HAS CAME TO MY ATTENTION THAT THIS IS PART OF THE SAFETY RECALL THAT HAS BEEN ISSUED BY DODGE. *TR
Jul 17, 2013
VISIBILITY
4 complaints
TL* THE CONTACT OWNS A 2010 RAM 1500. THE CONTACT STATED THAT THE DEFROSTER FAILED TO DEFROST THE WINDSHIELD. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO HADDAD DODGE RAM (3000 HARRIS RD, BAKERSFIELD, CA 93313, (661)-398-0264) WHERE IT WAS DIAGNOSED THAT THE HVAC SYSTEM FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 76,000.
Jan 31, 2019
WE HAVE A 2010 DODGE RAM 1500 WITH APPROXIMATELY 32000 MILES THE HVAC ACTUATOR GEARS ON OUR VEHICLE ARE BROKEN. I HAVE FOUND THAT THERE WAS A RECALL FOR THIS VERY THING FOR 2010 DODGE RAM TRUCKS. HOWEVER WHEN I CALLED CHRYSLER I WAS TOLD MY VIN # WAS NOT INCLUDED IN THIS RECALL. BECAUSE IT WAS MANUFACTURED AT A DIFFERENT PLANT. THE COST OF THIS REPAIR IS APPROXIMATELY $1000.00 I HAVE A LETTER THAT WAS SENT TO THE AFFECTED OWNERS IT WAS MARKED NOTIFICATION CODE K17 IT IS TITLED: REPROGRAM HVAC CONTROL HEAD AND INSPECT/REPLACE ACTUATORS. *TR
Mar 22, 2014
IT IS -15 DEGREES FAHRENHEIT TODAY IN WISCONSIN AT NOON. SOMETHING IN THE HVAC SYSTEM QUIT WORKING. THE HEAT WORKS GREAT, BUT WHEN I CHANGE THE SELECTOR FROM FLOOR/VENT/DEFROST NOTHING HAPPENS. THE HEAT ONLY BLOWS ON THE FLOOR. I HEAR A CONSTANT (FLAPPING) NOISE FROM UNDER THE DASH BOARD. I HAVE TRIED SEVERAL TIMES STARTING AND TURNING OFF THE TRUCK, ADJUSTING THE SELECTOR KNOB TO APPLY THE AIR TO ALL POSITIONS AND IT STILL ONLY BLOWS ON MY FEET. KEEPS ON FLAPPING UNDER THE DASH BOARD. HOW IS IT (SAFE) TO DRIVE WITHOUT HAVING OPERATIONAL WINDSHIELD DEFROST. I LOOKED ONLINE AT SEVERAL FORUMS AND HAVE SEEN MANY OTHERS WITH THE SAME PROBLEM. HOPEFULLY THEY WILL REPORT THE PROBLEM AS I AM DOING NOW. ITS GOING TO BE COLD TONIGHT AGAIN SINCE IT WILL BE WINTER AROUND HERE FOR ANOTHER 2-3 MONTHS, SO I HOPE I AM SAFE TILL IT GET FIXED. I TRULY HOPE THIS REPORT GETS FIXED AS THIS IN MY OPINION IS A SERIOUS SAFETY ISSUE. ITS LIKE DRIVING BLIND OR MYSELF AND OTHERS WITH THIS PROBLEM MAY AS WELL BE TEXTING AND DRIVING IF WE CANT SEE OUT THE WINDSHIELD. SORRY IF THIS COMES OFF WITH AN ATTITUDE. NOT INTENDED THAT WAY. *TR
Jan 06, 2014
TL*THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING, HE HIT A WILD TURKEY; AS A RESULT, THE WINDSHIELD EXPLODED. HE STATED THAT THE IMPACT WAS NOT ENOUGH TO CAUSE THAT TYPE OF DAMAGE. THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHERE THE INSTRUMENT PANEL WAS REPLACED. THE FAILURE AND CURRENT MILEAGES WERE 10,000.
Jan 12, 2011
EXTERIOR LIGHTING
4 complaints
TL* THE CONTACT OWNS A 2010 RAM 1500. WHILE DRIVING VARIOUS SPEEDS, THE HEADLIGHTS FAILED TO SHINE BRIGHTLY. THE CONTACT STATED THAT IT WAS DIFFICULT TO DRIVE SINCE THE HEADLIGHTS WERE VERY DIM. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER (ULTIMATE CHRYSLER DODGE JEEP RAM, 2674 U.S. 62, MOUNTAIN HOME, AR 72653) AND THE CONTACT HAD TO PAY FOR THE VEHICLE TO BE DIAGNOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AT 866-726-4636 AND STATED THAT THERE WAS NO RECALL AND THE VEHICLE WAS NOT UNDER WARRANTY. A CASE NUMBER WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. UPDATED 8/16/18*JB
Dec 14, 2017
ONE DAY ALL OF THE SUDDEN THE HEADLIGHTS WON'T COME ON. NEITHER WHEN TURNED ON OR IN AUTO. AND THEN ALL OF THE SUDDEN STARTED WORKING AGAIN WITHOUT EVEN POPPING THE HOOD UP. A COUPLE DAYS LATER, DURING NIGHT TIME, I WENT TO SWITCH THE LOW BEAM TO HIGH BEAM AND PUFF, NO LIGHTS AT ALL WHILE DRIVING 40MPH IN A HILL COUNTRY SIDE IN A PITCH BLACK NIGHT. I SWITCHED BACK TO LOW BEAM AND NOTHING... SCARY TIMES... I'VE ENDED UP PULLING OVER THE SIDE (ONLY HALF OF THE TRUCK SINCE IT WAS ON THE HILL SIDE), TURN HAZARD BLINKERS ON ... AND BESIDES THE DANGEROUS OF THE SITUATION I WAS NOT GOING TO MOVE WITHOUT HAVING ANY TYPE OF ILLUMINATION. LESS THAN A MINUTE LATER, THE LIGHTS COME BACK ON BY IT SELF.... TALKING ABOUT ANNOYING AND SCARY TIMES. SINCE THEN, I HAVE CHANGED THE LIGHT BULBS TWICE, RECHECKED THE WIRES, USED THE BRUSH WIRE ON THE CONNECTORS AND THE ISSUE STILL HAPPENING. BUT SINCE THERE ARE NOT "FUSES" ANYMORE AND THE LIGHTS ARE CONTROLLED BY THE TIPM, I DON'T HAVE THE $1350 THE CHRYSLER DEALER WANTS FOR A NEW TIPM UNIT AND RE-PROGRAMMING IT. RIDICULOUS!! AND THE WORSE PART IS... THEY CANNOT GUARANTEE THE ISSUE WILL BE RESOLVED. WHAT A 50 CENT FUSE COULD FIX NOW IT IS PART OF SOMETHING INTEGRATED THAT IS FAULTY AND RENDER THE WHOLE SYSTEM USELESS AT NIGHT TIME. THESE PAST 2 DAYS, THE HEADLIGHTS WON'T COME UP AT ALL, I CHECKED WITH A VOLTMETER AND THERE IS NO POWER COMING UP ON EITHER OF THE HEADLAMPS CONNECTORS (LEFT OR RIGHT SIDE).
Mar 02, 2016
TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE LOW BEAM HEADLIGHTS SUDDENLY TURNED OFF. THE VEHICLE WAS TAKEN TO THE DEALER, WHO CHANGED THE LIGHT BULBS, BUT THE FAILURE PERSISTED. THE CONTACT INDICATED THAT VEHICLE WAS TAKEN TO THE DEALER ON MULTIPLE OCCASIONS DUE TO THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 35,000.
Mar 30, 2015
TOOK THE TRUCK IN TO REPLACE A HEADLIGHT BULB AND WAS TOLD THE TPIM/ONBOARD COMPUTER NEEDS TO BE REPLACED. THIS COULD BE DANGEROUS I FOUND OUT AS THE COMPUTER COULD SHUT DOWN THE VEHICLE WHILE IT'S BEING DRIVEN WHICH HAPPENED TO MY WIFE IN THE TRUCK 2 YEARS AGO. WE WERE TOLD AT THE TIME WE NEEDED A NEW BATTERY. *TR
Oct 01, 2014
STEERING,SUSPENSION
4 complaints
TL* THE CONTACT OWNS A 2010 RAM 1500. WHILE DRIVING 25 MPH, THE VEHICLE HIT A BUMP IN THE ROAD AND THE FRONT DRIVER SIDE TIRE DETACHED WITHOUT WARNING. THE VEHICLE WAS TOWED TO MAC HAIK DODGE CHRYSLER JEEP RAM (11000 NORTH FWY, HOUSTON, TX 77037 (281) 447-9500) WHERE IT WAS DIAGNOSED WITH A FRONT DRIVER SIDE BALL AND TIE ROD FRACTURE THAT NEEDED REPAIR. THE VEHICLE WAS CURRENTLY AT THE DEALER FOR REPAIRS. THE CONTACT FOUND NHTSA CAMPAIGN NUMBER: 10V657000 (STEERING) ONLINE AT NHTSA.GOV. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 111,000.
Sep 11, 2017
WHEN TRAVELLING AT APPRX 65MPH AFTER ABOUT AN HR COMMUTE, THE TRUCK STARTED SHAKING/TREMBLING BADLY, STEERING WHEEL SHAKING SIDE TO SIDE, I HAD TO DROP MY SPEED TO 25/30 MPH TO REGAIN CONTROL OF STEERING AND SHAKING... AFTER ABOUT 15 MINS OR SO, IT WAS BACK TO NORMAL... BUT ONCE I STARTED TRAVELLING AGAIN SAME DISTANCE & MPH THE ISSUE STARTED AGAIN... THIS ISSUE IS RANDOM, THERE ARE TIMES IT DOES IT AND TIMES IT DOESNT, BUT MOST TIMES ITS ONCE THE VEHICLE IS AT A HIGH SPEED.
Jun 13, 2016
TL* THE CONTACT OWNS A 2010 RAM 1500. WHILE DRIVING BETWEEN 20 AND 65 MPH, THE VEHICLE BEGAN TO SWAY ALL OVER THE ROAD. THE FAILURE ALSO OCCURRED WHEN TURNING CORNERS. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.
Feb 16, 2016
TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. WHILE DRIVING AT APPROXIMATELY 10 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRONT LOWER CONTROL ARM AND RACK AND PINION WERE FRACTURED AND NEEDED TO REPLACED. THE VEHICLE WAS REPAIRED BUT, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 62,700.
Sep 25, 2015
VEHICLE SPEED CONTROL
4 complaints
THAT MORNING I WAS DRIVING TO WORK HEADING EAST ON STATE ROAD 56. I WAS PASSING ANOTHER VEHICLE WHEN THE ACCELERATOR STUCK TO THE FLOOR. I WAS EXCEEDING 100 MPH AND COULD NOT SLOW DOWN. I HAD BOTH FEET ON THE BRAKE PEDAL BUT THAT DIDN'T HELP. THE BRAKES WERE SMOKING HOT!!. THANK GOD THERE WASN'T A SCHOOL BUS PICKING UP CHILDREN AT THAT TIME. I FINALLY DECIDED TO TURN THE IGNITION SWITCH OFF. I THOUGHT MAYBE THE STEERING WHEEL WOULD LOCKUP; BUT IT WORKED. *TR
May 07, 2015
ACCELERATOR PEDAL BROKE OFF, MADE OF PLASTIC, WITH ADJUSTABLE PEDALS OPTION. THIS BROKEN PEDAL WAS REPLACED BY DEALER ON WARRANTY IN 2013, AND AFTER THE REPAIR THE NEW PEDAL BROKE OFF AGAIN. THIS PART SEEMS DEFECTIVE, IT IS MADE OF THIN HOLLOW PLASTIC THAT BREAKS OFF FROM NORMAL DRIVING PRESSURE, SEEMS TO BE A DESIGN DEFECT. *TR
Feb 05, 2014
TL*THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STARTED THE VEHICLE AND DEPRESSED THE ACCELERATOR PEDAL WHEN THE VEHICLE SUDDENLY ACCELERATED. THE VEHICLE BECAME UNCONTROLLABLE. ALTHOUGH THE BRAKES WERE ENGAGED, THE VEHICLE CONTINUED TO ACCELERATE AND CRASHED INTO CEMENT STEPS AND THE SIDING OF A BUILDING. THE CONTACT SUSTAINED MINOR INJURIES IN THE NECK AND SHOULDER AREA. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A DEALER. THE FAILURE MILEAGE WAS 2,003.
Nov 22, 2010
TL* THE CONTACT OWNS A 2010 DODGE RAM 1500 ST. THE CONTACT MADE NUMEROUS ATTEMPTS TO START THE ENGINE BEFORE THE ENGINE STARTED. WHEN THE GEAR WAS SHIFTED FROM PARK INTO DRIVE, AND WHILE APPLYING THE BRAKES, AN UNINTENDED ACCELERATION OCCURRED. THE ENGINE RPMS BEGAN TO INCREASE AND REPEATED PRESSURE WAS APPLIED TO THE BRAKE PEDAL, FOLLOWED BY A SLOW DELAYED RESPONSE. THE GEAR SELECTOR WAS PUT INTO THE NEUTRAL POSITION, THEN THE VEHICLE TRAVELED APPROXIMATELY ONE HUNDRED FEET AND CAME TO A COMPLETE STOP, AND IMMEDIATELY THE ENGINE STALLED. THE MANUFACTURER AND DEALER WERE NOTIFIED OF THE FAILURE. THE MANUFACTURER ADVISED THAT THE VEHICLE BE TAKEN TO A DEALER FOR FURTHER INVESTIGATION. THE MANUFACTURER ACCEPTED RESPONSIBILTY FOR THE TOWING EXPENSE. THE CONTACT HAD SIGNIFICANT CONCERN OF THE SAFETY ISSUE INVOLVED. THE FAILURE MILEAGE WAS LESS THAN A 1,000.
Sep 07, 2010
POWER TRAIN,UNKNOWN OR OTHER
3 complaints
I was driving to work on [XXX] when my rear end locked up and I slid sideways down [XXX]. I was going slower than normal due to slippery road conditions. The mechanic told me it was the pinion nut that froze up and locked up the gears and snapped the drive shaft. If it had been clear roads the truck probably would have flipped over. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
May 28, 2025
REAR AXLE WAS MAKING LOUD NOISES, TURNED OUT I HAD TO REPLACE THE BEARINGS IN THE REAR AXLE. COST ME OVER 1100.00, WAS TOLD ITS VERY STRANGE FOR A TRUCK WITH ONLY 76K MILES TO NEED THIS DONE. I ALSO HAD THE REAR DIFF SERVICED BY A DEALER 6 MONTHS PRIOR WITH NO INDICATION FROM THEM OF ANY ISSUES.
Jul 27, 2015
I NOTICED THE VEHICLE MAKING A HUMMING/RUBBING SOUND COMING FROM THE REAR END WHEN MOVING 20-35MPH AND COMING TO A STOP. I PARKED THE VEHICLE UNTIL I WAS ABLE TO GET IT TO THE DEALERSHIP, SO THE TECHNICIAN COULD TEST DRIVE AND LOCATE THE PROBLEM. UPON HIS INITIAL LEAVING HE HEARD NOTHING SO HE PROCEEDED TO PICK UP THE SPEED TO 55MPH TO CHECK FOR VIBRATION IN A NEUTRAL COAST DOWN. UPON REACHING 45MPH THE DRIVE-SHAFT COMPLETELY SNAPPED AND SEPARATED FROM THE REAR END ASSEMBLY, RESULTING IN THE REAR END COMPLETELY LOCKING UP AND SENDING THE TRUCK SPINNING OUT OF CONTROL AND THE DRIVE SHAFT SWINGING VIOLENTLY UNDERNEATH THE TRUCK UNTIL THE TRUCK CAME TO REST IN THE MIDDLE OF THE ROAD. UPON FURTHER INSPECTION WHEN THE TRUCK WAS TOWED BACK TO THE DEALERSHIP THE TECHNICIAN NOTICED THE RACK AND PINION ASSEMBLY COMPLETELY UNTHREADED ITSELF FROM THE DRIVESHAFT RESULTING IN A CATASTROPHIC FAILURE OF THE REAR END. AS A RESULT IT COMPLETELY DESTROYED THE GEARS AND COMPONENTS WITHIN THE REAR END HOUSING INCLUDING DEEP GASHES INTO THE HOUSING ITSELF RENDERING IT UNSAFE TO RE-BUILD ON. THE DEALERSHIP HAS SINCE ORDERED A WHOLE NEW REAR END ASSEMBLY TO BE PURCHASED AND PLACED ON THE TRUCK AND CURRENTLY WAITING ON PARTS AS I WRITE THIS LETTER. *TR
Jul 25, 2012
ELECTRICAL SYSTEM,ENGINE
3 complaints
WHILE DRIVING THE VEHICLE ON A 50 MPH FRONTAGE ROAD AND DECELERATING TO TURN ON A SIDE STREET, THE TRUCK STALLED SUDDENLY AT THE APEX OF THE TURN, GAVE A WARNING SOUND AND A MESSAGE FLASHED ON THE DASHBOARD SCREEN STATING "LOW OIL PRESSURE". NO OTHER LIGHTS CAME ON AND NO CHECK ENGINE LIGHT OR CODE WAS STORED IN THE COMPUTER. WHEN THE ENGINE STALLED I LOST POWER BRAKES, POWER STEERING AND (OBVIOUSLY) ENGINE POWER. THE ENGINE RESTARTED EASILY WHEN THE VEHICLE WAS PLACED IN NEUTRAL. THIS HAS HAPPENED SEVERAL TIMES, SOME AT THE SAME LOCATION OR LOCATIONS WITH SIMILAR SPEED/DECELERATION/TURNING CONDITIONS. THE DEALERSHIP IS UNABLE TO RECREATE THE STALL AND THUS UNABLE TO FIX THE PROBLEM. I HAVE CONTACTED THEM 2 TIMES AND TOOK THE VEHICLE TO THEM ONCE. THEY ONLY OFFERED A SERIES OF PREVENTIVE MAINTENANCES LIKE CLEANING THE INTAKE MANIFOLD.
Sep 13, 2018
EXHAUST MANIFOLD BOLTS KEEP BREAKING HYWAY MILES LET'S EXHAUST LEAK INTO CAB HAZARDOUS TO YOUR BREATHING COULD CAUSE DEATH WITH OVER EXPOSURE EVERYBODY I TALK TO WITH THIS TRUCK HAVE THE SAME PROBABLY
Apr 03, 2018
MY 2010 DODGE 1500 TRUCK STALLED ON MY WIFE ALMOST GETTING HER IN A WRECK, SHE PULLED IT OVER AND PUT IT IN PARK AND IT STARTED RIGHT UP. TOOK IT INTO THE DODGE DEALERSHIP AND THEY SAID IT WAS THE COMPUTER CHIP AND FIXED IT. TWO DAYS LATER WIFE WAS DRIVING IT AGAIN AND IT STALLED. I DROVE IT AND IT DID IT TO ME WHEN I WAS ENTERING ON A TWO LANE HIGHWAY IT STALLED AND I ALMOST GOT HIT BY A SEMI, PULLED IT OVER AND PUT IT IN PARK AND IT STARTED UP. BROUGHT BACK TO DODGE AND THEY TOLD ME IT WAS THE SPARK PLUGS. THEY REPLACED THEM AT $225 AT MY COST AND SAID IT WAS FIXED. TWO DAYS LATER THE TRUCK STALLED ON MY WIFE AGAIN. SHE IS SCARED TO DRIVE THE TRUCK NOW BECAUSE SHE DOESN'T WANT TO GET INTO AND ACCIDENT WITH KIDS . BROUGHT BACK TO DODGE AND TALKED TO THE MANAGER ABOUT THE SAFETY OF THE TRUCK. THEY TOLD US THAT THEY NEEDED TO REPLACE THE TIPM MODULE AT $1400 DOLLARS. IT'S BEEN ABOUT A MONTH AND A HALF AND NOW AFTER REPLACING THE TIPM IT IS STILL STALLING. WENT DOWN TO THE DODGE DEALERSHIP AND ALL THEY SAID WAS THAT THERE STILL LOOKING AT THE ELECTRICAL PROBLEM. ALL I WANT IS MY TRUCK BACK FIXED AND TO DRIVE IT SAFELY.. *TR
Oct 01, 2014
STEERING,ELECTRICAL SYSTEM
3 complaints
TL* THE CONTACT OWNS A 2010 RAM 1500. THE CONTACT STATED THAT THE KEY WOULD NOT START THE VEHICLE OCCASIONALLY AND THE ELECTRIC POWER STEERING INDICATOR ILLUMINATED. THE DEALER AND THE MANUFACTURER WERE NOT CONTACTED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 108,000. *TT UPDATED 11/20/18*JB
Sep 11, 2018
THIS VEHICLE HAS A BINDING WIRELESS IGNITION MODULE (WIN) RESULTING IN A CONDITION WHERE THE KEY MAY BE REMOVED FROM THE IGNITION SWITCH PRIOR TO PLACING THE SHIFTER IN PARK. EXACTLY THE SAME AS NHTSA RECALL REFERENCE #10V200000. THIS VEHICLE SIMPLY DOES NOT HAVE THE MATCHING PART NUMBERS OF THE RECALL. BUT EXACTLY THE SAME THING HAPPENED AND WIRELESS IGNITION NODE (WIN) NEEDS TO BE REPLACED.
Mar 03, 2017
THE STEERING WHEEL POPS AND CLICKS WHEN TURNING AND WILL SUDDENLY CHANGES LANES.WHEN PUTTING IT IN PARK THE GEAR SHIFT WILL NOT ALLOW THE KEY TO COME OUT OF THE IGNITION SWITCH.THE RAM 1500 SHOULD HAVE A STEERING RECALL JUST LIKE THE REST OF THEM THEY USE THE SAME PARTS.
Jul 27, 2015
POWER TRAIN,FUEL/PROPULSION SYSTEM
3 complaints
TL* THE CONTACT OWNS A 2010 RAM 1500. THE CONTACT STATED THAT WHEN THE SHIFTER WAS ENGAGED, IT INTERMITTENTLY JAMMED. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V821000 (POWER TRAIN) AND 18V160000 (FUEL SYSTEM, GASOLINE). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. LARKMARK SOUTH DODGE CHRYSLER JEEP RAM (7820 E 171ST ST, BELTON, MO) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT. **TR UPDATED 10/31/18*JB
Aug 20, 2018
TL* THE CONTACT OWNS A 2010 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V821000 (POWER TRAIN) AND 18V160000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. EDDY'S CHRYSLER DODGE JEEP RAM (11028 W KELLOGG DR, WICHITA, KS 67209, (316) 773-2002) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDIES. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Aug 20, 2018
TRANSMISSION FAILURE AT 38000 MILES, DEALER UNWILLING TO REPAIR, THE PROBLEM WAS REPORTED AT 20K MILES IMMINENT BEARING FAILURE IN THE TRANSMISSION, NOW TRUCK IS BARELY OPERABLE. *TR
Aug 02, 2013
WHEELS
3 complaints
FRONT WHEEL BEARING ASSEMBLIES FAILING ,HAVE REPLACED BOTH SIDES ON 2010 DODGE AS WELL AS MY 2009 CHRYSLER 300C PROBLEMS WITH FAULTY WHEEL BEARING AT CHRYSLER???
Apr 11, 2017
THE GOODYEAR HP 275/60R20. I HAVE 76000 MILES ON MY DODGE RAM1500 I AM CURRENTLY ON MY SECOND SET OF TIRES I REPLACED THE FIRST SET AT 42000 I HAVE RUFFLY 34000 ON THIS SET. AND I HAVE A BUBBLE ON THE TIRE THAT IS RUFFLY THE SIZE OF A QUARTER IN THE MIDDLE OF THE TREAD; ALSO HAVE INSIDE WEAR WEAR THE TREAD IS SEPARATING. THE TIRES ARE HAVING EVEN WEAR THIS IS GOOD YEARS ISSUE !!!!! REMINDER THESE ARE 45000 MILE TREAD LIFE WARRANTY ????
Jun 07, 2016
TL* THE CONTACT OWNS A 2010 RAM 1500. WHILE DRIVING 62 MPH, THE REAR OF THE VEHICLE SPUN OUT OF CONTROL AND CRASHED INTO A BARRICADE. THERE WERE NO INJURIES. THERE WAS NO WARNING INDICATOR. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE FAILURE WAS UNABLE TO BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 180,000. THE VIN WAS UNAVAILABLE.
Mar 29, 2016
ELECTRICAL SYSTEM,AIR BAGS
3 complaints
TL* THE CONTACT OWNED A 2010 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO A TREE AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. UPDATED 02/26/16*LJ THE CONSUMER STATED THE VEHICLE WAS INSPECTED AND IT WAS FOUND TO BE A FUSE WAS THE CAUSE OF THE FAILURE. *JS
Oct 07, 2015
TIPM COMPUTER FAILURE CAUSED AIRBAG LIGHT TO ARM. HAVE HAD THREE TIPMS INSTALLED FOR TRANSFER CASE TROUBLES LAST SEVERAL MONTHS.
Jul 22, 2015
TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT THE KEY FAILED TO STAY LOCKED IN THE IGNITION WHILE THE VEHICLE WAS STATIONARY OR IN MOTION. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS CONFIRMED THAT THE VEHICLE EXHIBITED THE SAME MALFUNCTION LISTED UNDER NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). HOWEVER, THE VIN NUMBER WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 86,186.
Jul 08, 2015
ELECTRICAL SYSTEM,EXTERIOR LIGHTING
3 complaints
APPROXIMATELY A YEAR AGO I BEGAN EXPERIENCING LIGHTING PROBLEMS, FLICKERING ALL AROUND; AND WITH TRUCK OFF THE REMOTE WOULD RANDOMLY, CONTINUOUSLY LOCK THE DOORS. I FINALLY BROKE THE REMOTE TO MAKE IT STOP. NOW MY DRIVER SIDE TAIL LIGHT WON'T WORK. I NEEDED MY INSPECTION/REGISTRATION BUT COULDN'T GET IT UNTIL THE LIGHT IS REPAIRED. MY MECHANIC SAID IT'S THE FUSE BOX, SAID IT'S IN HORRIBLE CONDITION. MORE PROBLEMS ARE POSSIBLE. PARTS & LABOR WILL BE NEAR $850. VARIOUS FORUMS ARE INUNDATED WITH SIMILAR COMPLAINTS. A FRIEND OF A CO-WORKER'S TRUCK BURNT TO THE GROUND IN HIS DRIVEWAY (AND SINGED THE HOUSE) BECAUSE THE FUSE BOX DIDN'T TELL THE FUEL PUMP TO SHUT OFF. WITH THAT AND MANY OTHER COMPLAINTS I'VE READ I'M NOW VERY FEARFUL FOR MY SAFETY. DODGE/CHRYSLER NEEDS TO REPLACE THE FUSE BOX IMMEDIATELY. THANK YOU FOR YOUR TIME. *TR
Apr 14, 2015
DODGE SEEMS TO HAVE A KNOWN ISSUE CAUSING THE HEADLIGHTS TO NOT WORK THAT IS UNRELATED TO THE CONDITION OF THE LAMP ITSELF OR A FUSE. APPARENTLY A $500+ PART IS REQUIRED. MANY PEOPLE CANNOT AFFORD THIS REPAIR AND GO WITHOUT HEADLIGHTS INSTEAD CAUSING OBVIOUS SAFETY ISSUES. *TR
Dec 23, 2013
HEAD LIGHTS AND TAIL LIGHTS GO OUT WHEN DRIVING. DASH LIGHTS REMAIN ON. THEY WILL COME BACK ON IN A FEW MILES AND ALSO IF I STOP THE TRUCK AND RESTART. PLAYING WITH THE SWITCH DOESN'T MAKE ANY DIFFERENCE. I HAVE HAD IT IN THE CHRYSLER REPAIR SHOP 4 TIMES TO SEARCH FOR AN ERROR BUT NONE ARE SHOWN. CHRYSLER REFUSES TO DO ANYTHING SINCE THEY CANNOT DETERMINE WHAT IS WRONG. I FEEL THIS IS A SERIOUS SAFETY PROBLEM AND SHOULD BE TREATED AS SUCH. I ALSO HAD THE SIDE OUTSIDE HEATED MIRROR REPLACED BECAUSE IT HAD A BURNT SPOT IN THE LOWER CORNER. UCONNECT HAS ALSO BEEN AFFECTED AT TIMES RIGHT BEFORE THE LIGHTS GO OUT. THE ELECTRONIC VEHICLE INFORMATION CENTER DISPLAYED "NOT TRAINED" ONE MORNING WHEN I OPENED THE DOOR TO GET IN. *TR
Feb 22, 2012
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
2 complaints
While driving my 2010 Dodge Ram 1500 Quad Cab, the key fob (FOBIK) has fallen out of the ignition while actively driving. The key can be removed from the ignition while actively driving with little to no effort. Upon this happening, the vehicle sometimes remains fully operable, at times it remains driving but looses speedometer, wipers, heat/ac, running/brake lights and turn signals, or the vehicle will completely shut off, losing all function and drivability to include power steering. In one instance, the vehicle remained driving but lost wipers and lights during a night time storm. On another occasion, the vehicle lost all drivability traveling at a high rate of speed at night with traffic on a highway in a rural area with no streetlights. This defect has provided for a multitude of highly dangerous events while driving. There IS a recall (recall ref K08) describing this exact issue, however my VIN was not included in the recall and is not being recognized and or honored for recall repair by local Chrysler Dodge Dealerships or by Chrysler Headquarters. Chrysler Headquarters customer service communicated it is the responsibility of the NHTSB to add my VIN to the recall in order for the repair or replacement of the faulty WIN module along with replacement and programming of key fobs to be covered. This repair is estimated to cost $2500.
May 25, 2024
LOUD CLICKING UNDER DASH. LOSS OF AIR FROM VENTS. CLICKING WILL CONTINUE. SOMETIMES IT STOPS AND BLOWS AIR AGAIN. ALSO NO AIR TO BACK.
Jul 03, 2016
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
2 complaints
Charging system failure at pcm causing low voltage and battery will not charge causing the vehicle to become disabled. I was on the interstate battery light came Om with system Low voltage code for engine light. The truck shut off and I was left without power steering or brakes. doing 75mph. Voltage regulator is in pcm and pcm needs replaced. Vehicle is still out of commission
Sep 13, 2022
TL* THE CONTACT OWNS A 2010 RAM 1500. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AFTER SEVERAL ATTEMPTS WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. ADDITIONALLY, ON SEVERAL OCCASIONS WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO COLUMBUS CHRYSLER DODGE JEEP RAM (2806 23RD ST, COLUMBUS, NE 68601) WHERE THE VEHICLE WAS DIAGNOSED WITH A DEFECTIVE ENGINE SWITCH. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 122,000. *BF*JB
Jun 08, 2020
UNKNOWN OR OTHER,ENGINE
2 complaints
Vehicle driving speed limit of 65 when all of a sudden check engine light came on and off a few times. Driver pulled over to side of road and raised hood. Waiting on tow truck and vehicle caught fire in engine compartment.
Jan 20, 2022
CAM AND LIFTERS WEARING OUT ON THE 5.7HEMI . COMPLAINTS ALL OVER, DEALER TOLD ME IT IS A COMMON PROBLEM. 8000.00 FOR REMAN ENGINE. 4500.00 FOR REPAIR ON CAM AND LIFTERS ONLY. PERFECTLY GOOD TRUCK PARKED BECAUSE I AM DISABLED DUE TO INJURIES FROM A FALL AND CAN'T GET ANY HELP FROM DODGE TO REPAIR
May 21, 2019
STEERING,POWER TRAIN,UNKNOWN OR OTHER
2 complaints
TRUCK BROKE DOWN WHEN DRIVING CITY STREET NORMAL CONDITIONS. DRIVE SHAFT FELL OFF AND BROKE IN TWO. RELATED TO SAFETY RECALL N08 - REAR AXLE PINION NUT OPENED APRIL 2013. EXTENSIVE DAMAGE DONE TO TRUCK, $13K OR SO IN PARTS ALONE OR MORE THAN TRUCK VALUE. HAD MY TRUCK SINCE JUNE 2020, JUST NOW INFORMING ME THEY WILL NOT COVER ANY DAMAGES CAUSED BY THE SAFETY RECALL ISSUE (ONLY THE RECALL REPAIRS WHICH IS MINIMAL). DO I HAVE ANY RECOURSE WITH CHRYSLER? ARE THEY CORRECT IN THEIR HANDLING OR DO THEY OWE ME SOME KIND OF FAIR SETTLEMENT PAYOUT SINCE THE DAMAGES ARE WORTH MORE THAN THE TRUCK VALUE (TRADE IN AROUND $12K).
Jan 08, 2021
I PARKED MY VEHICLE, TURNED IT OFF WENT INSIDE FOR A FEW MINUTES. CAME OUT STARTED IT UP. WITH MY FOOT ON THE BRAKE, I TRIED TO PUT IT IN GEAR (AUTOMATIC TRANSMISSION) WOULD NOT GO IN GEAR THE SHIFTER WOULDN'T MOVE. I TRIED A FEW MORE TIMES AND IT FINALLY WENT INTO GEAR. THIS HAS HAPPENED 2 TIMES ON THE SAME DAY ON 3 DIFFERENT DAYS.
Aug 05, 2015
STEERING,UNKNOWN OR OTHER
2 complaints
TRUCK SHAKES IN THE BACK WHILE DRIVING.
Sep 24, 2020
WHILE EXITING OFF ROUTE 37, MY VEHICLE COMPLETELY SHUT DOWN. THIS IS THE SECOND TIME THIS HAS OCCURRED THE LAST BEING AUGUST 1, 2015. I CHECKED THE BATTERY CABLES BOTH TIMES AND THEY ARE STILL TIGHT. I HAD TO PUT THE VEHICLE IN PARK TO START BACK UP.
Aug 03, 2015
VISIBILITY/WIPER
2 complaints
TL* THE CONTACT OWNS A 2010 RAM 1500. THE CONTACT STATED THAT THE AIR DOOR ACTUATOR DID NOT CLOSE. AS A RESULT, HOT AIR ENTERED DURING THE SUMMER AND COLD AIR WAS PRESENT DURING THE WINTER. THE FAILURE PREVENTED THE WINDOWS FROM DEFROSTING, WHICH CAUSED VISIBILITY ISSUES. ROSEVILLE CHRYSLER JEEP DODGE RAM (2805 LONG LAKE RD, ROSEVILLE, MN 55113, (651) 968-1199) STATED THAT THE VEHICLE WAS NOT UNDER WARRANTY. THE DEALER STATED THAT THE REPAIR WOULD COST LESS THAN $3,000. THE MANUFACTURER STATED THAT THERE WAS A RECALL IN CANADA FOR THE FAILURE, BUT NOT IN THE UNITED STATES. THE CONTACT STATED THAT HE HAD THE SAME FAILURE REPAIRED BACK IN 2011 AT THE COST OF $2,800. THE FAILURE MILEAGE WAS 60,000. THE VIN WAS UNKNOWN.
Sep 20, 2019
THE DEFROST ON MY 2010 RAM 1500 P/U IS COVERED UNDER RECALL K-17 THAT REPROGRAMS THE HVAC SOFTWARE AND TESTS THAT ALL THE ACTUATORS WHICH DIRECT HEAT AND AIRFLOW ARE WORKING. I CONTACTED DODGE RECALL AND CONFIRMED THE RECALL # AND APPLICABILITY TO MY TRUCK. I WAS TOLD BY THE RECALL SPECIALIST THAT THE TRUCK HAD THE COMPLETED RECALL BUT THAT IT COULD BE COMPLETED TWICE UNDER THE RECALL. I AM THE SECOND OWNER OF THE TRUCK. I WAS TOLD I HAD TO TAKE THE TRUCK TO THE DEAL WHERE THE RECALL WAS ACCOMPLISHED. CHRYSLER COULD NOT TELL ME WHICH DEALER DI THE RECALL, I CONTACTED SEVERAL DEALERSHIPS TRYING TO GET THE HVAC ACTUATOR FOR THE DEFROST SCHEDULED FOR REPAIR. I CITED THAT W/O DEFROST DRIVING IS DANGEROUS AND AS FALL IS COMING I WOULD LIKE TO SCHEDULE AN APPOINTMENT. I RECEIVED ESTIMATES BETWEEN 1 /12 HRS LABOR TO 7 HRS. I AM CONCERNED THAT CHRYSLER RECALL SPECIALIST PROVIDE FALSE INFORMATION AND CANNOT GET A DEALERSHIP TO COMPLETE RECALL REPAIRS. I ALSO HAVE A REAR PINION NUT RECALL AND RECEIVED THE SAME FEEDBACK TO CALL A DEALERSHIP AND SCHEDULE AN APPOINTMENT AND I AM PUSHED OUT 2-3 WEEKS WITHOUT A COMMITMENT THE REPAIR WILL BE NO CHARGE. THIS COMPLAINT IS TO HIGHLIGHT THE POOR CUSTOMER SERVICE AND RECALL RESOLUTION CAR CUSTOMERS ENDURE, AND THE DECISIONS TO PARK THE VEHICLE OR REPAIR IT, AND FIGHT FOR REIMBURSEMENT. THE AUTO COMPANIES ARE NOT REQUIRED OR DO NOT RESOLVE RECALLS TO THE SATISFACTION OF THE CUSTOMER THE VEHICLE OWNER. PLEASE HELP ME UNDERSTAND WHAT MY RIGHTS ARE AND WHAT I CAN DEMAND FROM CHRYSLER OR ITS DEALERSHIPS. *TR
Sep 04, 2014
STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES
2 complaints
WHILE I WAS DRIVING 30 MPH ON A CITY STREET, MY TRUCK TURNED OFF UNEXPECTEDLY AND DISABLED THE POWER STEERING AND POWER BRAKING MAKING IT VERY DIFFICULT TO MANEUVER. I DID NOTATE THE THROTTLE CONTROL WARNING LIGHT DID COME ON. THIS HAPPENED TO ME AGAIN IN A PARKING GARAGE WHILE I WAS LEAVING, AGAIN DISABLING THE POWER STEERING AND POWER BRAKING, THOUGH I WAS FORTUNATE ENOUGH NOT TO HIT ANY CARS WHILE I WAS TURNING. MY IGNITION SWITCH 'WIN' MODULE NOW ACTS UP OCCASIONALLY AND THE TRUCK WILL TURN OVER FOR A SECOND, AND THEN IMMEDIATELY TURN OFF. I BELIEVE THE ROOT CAUSE IS THE WIN MODULE. PLEASE REFERENCE RECALL # 11V139000 AND 10V200000 AS THIS EXACTLY DESCRIBES HOW MY TRUCK WAS IN MOTION AND WAS SHUT OFF DUE TO A WIN MODULE DEFECT.
Nov 21, 2018
WIFE WAS DRIVING DONE THE RODE AT ABOUT 35 MILES AND THE TRUCK WENT DEAD , NO POWER STEERING OR BRAKES. PULLED IT OVER AND IT STARTED RIGHT UP. BROUGHT IN TO DODGE DEALERSHIP AND THE REPLACED SOMETHING IN THE COMPUTER AND SAID IT WAS FIXED. I WAS DRIVING IT ON THE HIGHWAY THE NEXT DAY AND IT DIED ON ME CROSSING THE HIGHWAY, SEMI TRUCK ALMOST KILLED ME, PUT IT IN PARK AND IT STARTED RIGHT UP. TOOK IT TO THE DEALERSHIP AND THEY SAID IT WAS THE SPARK PLUGS, DISHED OUT 225 DOLLARS FOR THAT, SAID ITS FIXED AGAIN. DID IT AGAIN TO MY WIFE THE NEXT DAY WITH MY KIDS IN THE VEHICLE. BROUGHT IT BACK IN DODGE HAD IT FOR TWO WEEKS, KNOW THERE TELLING ME ITS THE FUSE BOX MODULE AT 1400 DOLLARS. DON'T KNOW WHAT TO DO, TALKING TO DEALERSHIP MANAGER ABOUT WIFE NOT FEELING SAFE IN THE VEHICLE, SHE SAID ELECTRICAL WORK IS HARD TO FIND OUT WHAT'S WRONG WITH IT. DON'T KNOW WHAT TO DO KNOW, YOU SPEND 30,000 PLUS ON A VEHICLE YOU WOULD THING THEY DODGE OR CHRYSLER WOULD BACK THERE VEHICLES BEFORE SOMEONE GETS KILLED WITH THIS TRUCK. *TR
Sep 19, 2014
FUEL SYSTEM, GASOLINE,POWER TRAIN
2 complaints
TL* THE CONTACT OWNS A 2010 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V821000 (POWER TRAIN) AND 18V160000 (FUEL SYSTEM, GASOLINE). THE CONTACT CALLED BAXTER CHRYSLER DODGE JEEP RAM LINCOLN AT 402-817-7449 (LOCATED AT 6601 TELLURIDE DR. A, LINCOLN, NE 68521) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Jul 02, 2018
DRIVING UP A STEEP MOUNTAIN HIGHWAY WHEN TRUCK LURCHED VIOLENTLY TWICE AND CAME TO A COMPLETE STOP IN THE MIDDLE OF A SWITCHBACK CORNER WITH A HORRIBLE DRAGGING SOUND AND SMOKE EVERYWHERE. THE TRUCK WOULD NOT GO FORWARD OR BACKWARD. OIL AND DRIVELINE PARTS WERE ALL OVER THE HIGHWAY. DENTED THE GAS TANK (POSSIBLY PUT A HOLE IN THE GAS TANK), WE WERE TOLD THE GAS TANK WAS DAMAGED AND NEEDED REPLACED. THE REAR-END PINION NUT CAME LOOSE AND LOCKED UP THE REAR END CAUSING THE DRIVELINE TO FALL OUT ONTO THE HIGHWAY, TORE A HOLE IN THE TRANSFER CASE AND DAMAGED THE GAS TANK. WE WERE SIMPLY LUCKY THERE WERE OTHER MOTORISTS ON SAME HIGHWAY THAT COULD STOP AND HELP US AVOID A MAJOR COLLISION ON THE STEEP, BLIND CORNER/ON THE MOUNTAIN HIGHWAY. DODGE IS GIVING US THE "RUN AROUND" ON GETTING THIS FIXED. THEY FINALLY REPAIRED THE TRUCK, PUTTING THE SAME, BUT NEW FAULTY PART THAT IS IN THE MIDDLE OF A RECALL PROCESS, INTO OUR TRUCK AND WANTING US TO BE HAPPY WITH IT. WE ARE NOT. WE DO NOT FEEL SAFE DRIVING THE TRUCK WITH THE SAME FAULTY PART IN THE PICKUP. DODGE HAS NO "FIX" FOR US. THEY WANT US TO DRIVE OUR PICKUP WITH THE RECALLED PART UNTIL THEY COME UP WITH A FIXED PART. WE ARE NOT WILLING TO DO THIS. WHAT ARE OUR OPTIONS? *TR
Jun 06, 2013
POWER TRAIN,ELECTRICAL SYSTEM
2 complaints
TL* THE CONTACT OWNS A 2010 RAM 1500. WHEN THE VEHICLE WAS TURNED OFF WITH THE KEY REMOVED FROM THE IGNITION, THE ENGINE DID NOT SHUT OFF. IN ADDITION, THE SHIFTER WAS ABLE TO CHANGE GEARS WITHOUT THE KEY IN THE IGNITION. THE VEHICLE WAS TAKEN TO GALEANA'S VAN DYKE DODGE (28400 VAN DYKE AVE, WARREN, MI 48093), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 104,000.
Apr 03, 2018
TL* THE CONTACT OWNS A 2010 RAM 1500. WHILE DRIVING AT VARIOUS SPEEDS, THE GEARS SLIPPED WITHOUT WARNING WHEN IN POSITION AND WHEN DRIVING OVER UNLEVELED LAND. THE INSTRUMENT PANEL FLICKERED. IN ADDITION, THE VEHICLE STALLED MULTIPLE TIMES AND, WHILE COASTING, THE CONTACT WAS ABLE TO PLACE THE VEHICLE IN NEUTRAL TO BE RESTARTED. A DEALER DIAGNOSED THAT THE WIN MODULE NEEDED TO BE REPLACED. THE DEALER HAD THE VEHICLE FOR WEEKS. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT WAS UNCERTAIN IF THE DEALER WOULD TO PROVIDE A NEWLY DESIGNED PART OR IF THE SAME PART WOULD BE REPLACED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.
Jun 21, 2016
VISIBILITY,STRUCTURE
2 complaints
WHEN TURNING ON TO THE HIGHWAY YOU CAN NOT SEE ON THE PASSENGER SIDE. THE METAL PART OF THE CAB BETWEEN THE PASSENGER WINDOW AND THE REAR WINDOW CREATES A BLIND SPOT. I HAVE ALMOST PULLED IN FRONT OF A VEHICLE 3-4 OR MORE TIMES. VEHICLE WAS NOT MOVING OR MAY HAVE BEEN MOVING 1 MPH. VEHICLE WAS MAKING A LEFT HAND TURN OUT OF A PARKING LOT ONTO THE HIGHWAY. VEHICLE IS A REGULAR CAB TRUCK. THANK YOU. *TR
May 04, 2016
WHILE DRIVING AT ANY SPEED IN SUNNY DAY LIGHT THERE IS A GLARE ON THE CHROME FINISHED RING AROUND CENTER CONSOLE THAT IMPAIRS THE DRIVER`S AND PASSENGER`S VISION ALMOST TO THAT YOU CAN`T SEE ANYTHING. *TR
Apr 02, 2012
STEERING,SUSPENSION,ENGINE
2 complaints
THE 2010 DODGE RAM 1500 HAS SUSPENSION PROBLEMS WITH THE FRONT BALL JOINTS BEING TOO SMALL. THIS LEADS TO MY TRUCK SKIPPING ON THE HIGHWAY AND ANY BUMPY ROADS AND HAS CAUSED ME MANY, MANY TIMES TO SUDDENLY LOOSE CONTROL. ON BUMPY DIRT ROADS IT CAN HAPPEN AT 35-45 MPH. ON THE HIGHWAY IT IS VERY BAD BETWEEN 55-60 MPH IF YOU HIT ANY BUMP OR EVEN IN A TIGHT CURVE. THIS TRUCK IS HIGHLY UNSTABLE. WHEN PULLING A BOAT WHERE LESS WEIGHT IS ON THE FRONT WHEELS, IT MULTIPLIES THE PROBLEM. I AM FORCED TO NEVER GO FASTER THAN 50MPH ON ANY CURVES THAT ARE REMOTELY SHARP. THE SECOND PROBLEM IS NOT A ACTIVE SAFETY PROBLEM BUT IS A HORRIBLE PROBLEM FOR EMISSION. MY TRUCK HAS THE INFAMOUS HEMI TICK. THIS IS CAUSED BY FAULTY MANIFOLD BOLTS THAT EITHER BACK OFF, RUST OFF, OR BREAK OFF LEAVING GAPS BETWEEN THE HEAD AND THE MANIFOLD. CO2 IS LEAKING OUT OF THE ENGINE PRIOR TO GOING INTO THE EXHAUST SYSTEM. THE EPA SHOULD GET INVOLVED...
Oct 18, 2015
TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL SHOOK VIOLENTLY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO INSPECTED THE VEHICLE AND DISCOVERED THAT THE FRONT TIE ROD ASSEMBLY FAILED, WHICH CAUSED THE STEERING BEARING ASSEMBLY TO FAIL. THE STEERING ASSEMBLY AND THE FRONT TIE ROD ASSEMBLY WERE REPLACED. THE CONTACT ALSO STATED THAT THE ENGINE STALLED NUMEROUS TIMES WHILE DRIVING; HOWEVER, THE INDEPENDENT MECHANIC WAS UNABLE TO LOCATE A FAILURE CODE FOR THE ENGINE FAILURE. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE FAILURE MILEAGE WAS 83,600.
Sep 08, 2015
SEAT BELTS
2 complaints
THERE IS A MAJOR DIFFERENCE BETWEEN THE 2004 AND 2010 DODGE RAM 1500 QUAD CAB CHILD RESTRAINT UPPER TETHER STRAPS. THE 2004 MODEL YEAR DOES HAVE THE INNER ANCHOR STRAP RING(S) INSTALLED FOR ATTACHING THE CHILD SEAT TETHER STRAP HOOK. THE PART NUMBER FOR THE 2004 UPPER TETHER STRAP IS 55350981-AB. THE 2010 MODEL UPPER TETHER STRAP IS 52029441-AA. IF YOU PUT THESE TWO PARTS SIDE BY SIDE THE MOUNTING OF THE BRACKETS APPEAR TO BE THE SAME AS FAR AS MOUNTING IS CONCERNED IN THE VEHICLE. THE BRACKET FOR THE 2004 MODEL APPEARS TO BE SHORTER IN LENGTH THAN THE 2010 MODEL BUT THE OVERALL LENGTH OF THE PARTS ARE ABOUT THE SAME. THE WEBBING MATERIAL ON THE 2010 MODEL IS MADE OF A HEAVIER QUALITY (COARSE THREAD) WEBBING MATERIAL AND THE 2004 MODEL HAS A WEBBING MATERIAL (FINE THREAD) SIMILAR TO STANDARD SEAT BELT MATERIAL. CHRYSLER / DODGE HAS NOT FOLLOWED THIS FEDERAL REGULATION FOR THE UPPER TETHER ANCHORAGE ON IT?S 2010 DODGE RAM QUAD CAB 1500 TRUCK. THE CURRENT TETHER STRAP IN THE 2010 MODEL VEHICLE COULD NOT BE CONSIDERED AS A TETHER ANCHORAGE POINT. ALL CHILD SEATS WITH UPPER TETHER STRAPS HAVE A METAL HOOK FOR WHICH TO CLIP INTO A TETHER ANCHOR. THE METAL HOOK ON CHILD SEAT TETHERS BY DESIGN IS NOT MEANT TO BE CLIPPED ONTO A LOOP OF WEBBING ONLY. SOME TECHNICAL ADVISORS FROM CHRYSLER / DODGE HAVE INFORMED ME AND MY DEALERSHIP SERVICE MANAGER ON MULTIPLE OCCASIONS THAT THE CHILD SEAT TETHER HOOK IS TO BE CLIPPED ONTO THE UPPER TETHER LOOP OF WEBBING. HOWEVER, IF YOU UTILIZE THE 2010 MODEL UPPER TETHER LOOP AS CHILD SEAT TETHER ANCHOR THE WAY IN WHICH THIS ASSEMBLY IS MANUFACTURED WEAKENING OF THE WEBBING MATERIAL COULD OCCUR OVER TIME OR DURING AN ACCIDENT BECAUSE THE WEBBING MATERIAL WOULD BEGIN TO BE CUT BY THE SHARP EDGES OF THE BRACKET SLOT THROUGH WHICH THE WEBBING MATERIAL GOES THROUGH. *TR
Feb 09, 2011
THERE WAS NO FAILURE OR ACCIDENT INVOLVED. WHILE RENTING A 2010 DODGE RAM PICKUP - SHOULDER HARNESS WAS SO HIGH IT RUBBED MY NECK SO RAW I HAD TO HOLD IT AWAY WITH LEFT HAND. SHOULDER HARNESS DESIGNS ARE NOT TAKING INTO CONSIDERATION PEOPLE THAT ARE SHORT 5' OR LESS. THE VEHICLE SAFETY BOARD NEEDS TO INVESTIGATE WHY ALL THE SHOULDER HARNESSES ARE MOUNTED SO HIGH ON THE SIDEWALL OF THE VEHICLE WHICH IN FACT CAN CAUSE SERIOUS BODILY HARM TO A SHORT PERSON DRIVING, IF INVOLVED IN A BAD ACCIDENT. I HAVE HAD OPEN HEART SURGERY AND HAVE HAD A PACEMAKER IMPLANTED, AND THIS EXTREMELY HIGH SEAT BELT NEARLY CUTS MY NECK. MY TOYOTA TUNDRA IS ALSO HIGH, BUT NOT NEARLY SO MUCH AS THIS RENTAL DODGE. *TR
Aug 02, 2010
SERVICE BRAKES, HYDRAULIC
2 complaints
TL*THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH AND ATTEMPTING TO DECELERATE, THE VEHICLE WOULD NOT STOP AND THE CONTACT CRASHED INTO THE BACK OF ANOTHER VEHICLE. NO ONE WAS INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 11,800. THE VIN WAS UNAVAILABLE.
Dec 02, 2010
TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED WHEN DEPRESSING THE BRAKES, THE REAR BREAKS FAILED TO ENGAGE LEAVING ONLY THE FRONT BRAKES TO OPERATE. THE FRONT BRAKES LOCKED WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL. IN ADDITION, WHEN FOUR-WHEEL DRIVE WAS ENGAGED, THERE WAS AN ABNORMAL NOISE FROM THE FRONT WHEELS. THE CONTACT EXPERIENCED THE FAILURE SEVERAL TIMES AND THE VEHICLE WAS TAKEN TO THE DEALER ON NUMEROUS OCCASIONS. THE DEALER WAS NEVER ABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 400 AND THE CURRENT MILEAGE WAS 8,800.
Aug 04, 2010
SUSPENSION,POWER TRAIN,WHEELS
1 complaint
Me and my husband were driving down the road to go see a friend and all of a sudden the wheel hub assembly broke in half causing us to have to slam on our brakes and keep from crashing. The wheel almost ended up under our truck making the truck look like it was kachowing like Lightening McQueen from the movie Cars
Aug 29, 2025
ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE
1 complaint
Ignition,key fob will not correctly start engine. Engine dies going down the road , will not stay running after you start engine it just dies and kicks the key fob out to the floor. Trying to retrieve the fob and restarting the engine, and not crashing is a serious problem. Have nearly been in major crashes because of this .
Jan 10, 2025
ELECTRICAL SYSTEM,STRUCTURE,ENGINE
1 complaint
My husband was driving about 20mls per hrs when our truck cought fire the whole front of our truct cought fire. The front mirror and everything if distroit due to the fire .
Dec 24, 2023
SERVICE BRAKES, AIR,TRACTION CONTROL SYSTEM
1 complaint
The contact owns a 2010 Ram 1500. The contact stated while driving 40 MPH, there was an abnormal sound coming from the vehicle. The contact stated that the ESP, traction control, and ABS warning light illuminated. The vehicle was taken to the dealer and the tire pressure pump was replaced but the failure reoccurred. The vehicle was taken to the dealer, and they stated that the ABS module needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that the part was no longer available. The failure mileage was 108,000.
Nov 18, 2022
STEERING,ELECTRICAL SYSTEM,ENGINE
1 complaint
My 2010 Dodge Ram 1500 shuts off without warning. The incident frequently happens when I am driving at city speeds. If I am turning, the vehicle shuts off, and the power steering also cuts off, causing problems turning the steering wheel. When I am driving straight, there are no warning lights on the dashboard, and the vehicle shuts down. This is very dangerous while going.
Nov 12, 2022
POWER TRAIN,FUEL SYSTEM, GASOLINE
1 complaint
The contact owns a 2010 Dodge Ram 1500. The contact received notification of NHTSA Campaign Numbers: 13V038000 (Power Train), 18V160000 (Fuel System, Gasoline), and 17V821000 (Power Train). The contact stated that while driving at an undisclosed speed, the rear axle pinion holding the rear drive shaft loosened. The vehicle was taken to the dealer, and the dealer declined to honor the recall repairs due to the age of the vehicle and possible liability issues. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 183,000.
Jun 15, 2022
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
HEAD BOLTS THAT BREAK AND TRANSMISSION STUCK IN FOURTH GEAR AND NOW CAM SHAFT SENSORS HAD REPAIRS DONE BUT IT KEEPS HAPPENING BOUGHT TRUCK NEW IN MOTION EVERY TIME THIS TIME IT WAS ON 1/22/21 OTHERS IN 17-18-19-21
Jan 23, 2021
AIR BAGS,STRUCTURE
1 complaint
2010 CHEVROLET SUBURBAN. CONSUMER CALLS REGARDING CRACK IN DASH AT PASSENGER SIDE AIRBAG SITE. *LD *JS
Jan 29, 2020
SUSPENSION,FUEL/PROPULSION SYSTEM
1 complaint
TL* THE CONTACT OWNS A 2010 RAM 1500. WHILE DRIVING 65 MPH, THE CONTACT STARTED TO SMELL FUEL FUMES INSIDE THE VEHICLE. THROUGH THE REARVIEW MIRROR, HE ALSO NOTICED SMOKE COMING FROM THE REAR OF THE VEHICLE. THE CONTACT STATED THAT THE 4WD WARNING INDICATOR WAS ILLUMINATED. THE CONTACT PULLED OVER, EXITED THE VEHICLE, AND NOTICED SMOKE AND A FUEL LEAK ON THE REAR TIRES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE REAR AXLE AND REAR WHEEL SEAL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 150,792.
Nov 04, 2019
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,WHEELS
1 complaint
HEADLIGHT GREEN CONNECTOR CLIP FOR LOW BEER FAILS TO MAKE CONNECTION CAUSING HEADLAMP OUT.. CLEANING PRONGS INSIDE CLIP FIXES IT TEMPORARILY 2. TIRE PRESSURE SENSORS VAVLES DO NOT READ PROPERLY AND ARE EXTREMELY ANNOYING
Jun 15, 2019
STEERING,POWER TRAIN,ELECTRICAL SYSTEM
1 complaint
ELECTRICAL ISSUES HAVE BEEN PREVALENT SINCE THE DATE OF PURCHASE IN 2013. MUST BE A SHORT IN THE ENTIRE TRUCK SOMEWHERE. MY LIGHTS ON THE PASSENGER MIRROR BLINK ALL THE TIME WHILE RUNNING AND OR OPENING THE DOOR. HUBS/CV AXLES HAVE HAD TO REPLACE BOTH DRIVER AND PASSENGER SIDE 3 TIMES EACH NOW. THIS VEHICLE IN NOT USED AND ABUSED. I TAKE CARE OF IT WITH REGULAR MAINTENANCE. I HAVE HEARD FROM OTHERS WHO OWN SAME YEAR MODEL AND HAVE SEEN ONLINE ON FORUMS OTHERS HAVE HAD THESE ISSUES ALSO. THIS CAUSES THE CV, HUBS, AND ROTORS/BRAKES TO BE REPLACED.
Sep 06, 2018
STRUCTURE,TIRES
1 complaint
TL* THE CONTACT OWNS A 2010 RAM 1500. THE CONTACT TOOK THE VEHICLE TO PERKINS MOTORS (1205 MOTOR CITY DR., COLORADO SPRINGS, CO 80905, 855-832-3989) FOR ROUTINE SERVICE. THE TECHNICIAN INFORMED THE CONTACT THAT THE TIRE ROTATION COULD NOT BE PERFORMED BECAUSE TWO OF THE TIRES WERE OF DIFFERENT BRANDS; THEREFORE, THE TREAD DEPTHS WERE UNEVEN. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE DEALER THAT THE TIRES HAD TO HAVE THE SAME TREAD DEPTH IN ORDER TO BE ROTATED. THE CONTACT ASKED FOR THE INFORMATION IN WRITING SINCE IT WAS NOT LISTED IN THE OWNER'S SERVICE MANUAL. THE TECHNICIAN REPLIED THAT IT WAS PROPRIETARY INFORMATION AND COULD NOT BE MADE PUBLIC. THE TIRES WERE NOT ROTATED. THE FAILURE MILEAGE WAS 131,609.
Jun 07, 2018
STEERING,SERVICE BRAKES,ENGINE
1 complaint
TRUCK WILL START, RUN, AND DRIVE. BUT WHILE YOU ARE DRIVING WITH NO WARNING IT WILL DIE, LEAVING YOU WITHOUT POWER STEERING AND POWER BRAKES. PUT IN NEUTRAL AND IT WILL START BACK UP. YOU CAN'T GUESS WHEN IT WILL DIE, OR HOW MANY TRIES IT WILL TAKE TO START AGAIN. IT DOESN'T MATTER IF YOU ARE IN MOTION, TURNING, GOING FAST OR SLOW, OR STATIONARY. THE PROBLEM HAPPENS IN ALL SITUATIONS.
May 14, 2018
STRUCTURE,FUEL/PROPULSION SYSTEM
1 complaint
TL* THE CONTACT OWNS A 2010 RAM 1500. UPON INSPECTING UNDERNEATH THE VEHICLE, THE CONTACT NOTICED PREMATURE RUST, CORROSION, AND HOLES ASSOCIATED WITH THE FRAME FROM THE FRONT TO THE REAR. THE FAILURE PROGRESSED TO THE POINT THAT IT COULD AFFECT COMPONENTS ATTACHED TO THE FRAME PERTAINING TO THE FUEL TANK. THE DEALER (BUTTON CHRYSLER JEEP DODGE RAM, 1220 E BLVD ST, KOKOMO, IN 46902, (765) 360-4063) WAS ABLE TO VERIFY THAT THE MANUFACTURER WOULD PROVIDE A SOLUTION; HOWEVER, THE PART WAS ON A NATIONAL BACKORDER. THE DEALER DID NOT HAVE A DATE OR TIME FRAME FOR WHEN THE PART WOULD BECOME AVAILABLE FROM THE MANUFACTURER. IN ADDITION, THE CONTACT LATER RECEIVED NOTIFICATION OF AN UNKNOWN MANUFACTURER RECALL FOR THE FUEL SYSTEM CONCERNING THE FUEL TANK AND RAILINGS. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE REMAINED PARKED DUE TO THE FAILURE AND THERE WAS NO SPECIFIED TIME FRAME FOR WHEN THE PARTS WOULD ARRIVE. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE FAILURE WAS A KNOWN ISSUE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
Apr 02, 2018
STRUCTURE,ENGINE,VISIBILITY/WIPER
1 complaint
THE EXHAUST MANIFOLD BOLTS HAVE SHEERED OFF JUST LIKE THEY DO ON MOST 5.7 HEMI RAMS. ALSO, THE BLEND DOOR ACTUATORS/BLEND DOOR ARE BROKEN JUST LIKE IN LOTS OF OTHER RAMS/CHRYSLER VEHICLES.
Mar 30, 2018
POWER TRAIN,ELECTRICAL SYSTEM,STRUCTURE
1 complaint
ROCKER PANELS ARE RUSTING FROM THE INSIDE OUT. CAUSING LARGE HOLES TO FORM. WHILE IN PARK, ROLLED THE DRIVERS SIDE WINDOW DOWN HEARD A METAL CLANK AND THE WINDOW WOULD NO LONGER GO UP OR DOWN, AS THE WINDOW REGULATOR FELL APART. WHILE DRIVING ON A COUNTRY ROAD, I NOTICED SLIGHT DIFFICULTY IN SHIFTING. THE CHECK ENGINE LIGHT CAME ON. UPON HAVING THE CODE READ, THE TRANSMISSION SELENOID IS STUCK OPEN. TIE ROD ENDS ARE LOOSENING AS WELL. SO MANY ISSUES ON A 6 YEAR OLD VEHICLE
Jun 06, 2016
STEERING,POWER TRAIN,ELECTRICAL SYSTEM,EXTERIOR LIGHTING,AIR BAGS,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES,ENGINE,FUEL/PROPULSION SYSTEM,VISIBILITY/WIPER
1 complaint
2010 DODGE RAM 1500 HEMI TRAVELING AT HIGHWAY SPEED WHEN INSTANTLY THE GAUGE CLUSTER STARTED ACTING ERRATIC. FIRST THE TIRE PRESSURE DISPLAY SAID THAT DIFFERENT TIRES WERE SHOWING A MULTITUDE OF DIFFERENT PRESSURES THE GAS GAUGE STARTED FLICKERING BETWEEN FULL AND EMPTY AS WELL AS THE STOP WORKING OF THE SPEEDOMETER AND TACHOMETER AIR-CONDITIONED, POWER STEERING AND CONTINUAL WINDSHIELD WIPER ON EVEN THOUGH THEY WERE OFF AT THE SWITCH. RADIO INTERMITTENTLY ON AND OFF AND ABS AND AIRBAG LIGHT ON AND OFF INTERMITTENTLY. ALL FOUR WINDOWS FAIL TO OPERATE AND INTERIOR LIGHTING WILL NOT COME ON. GAUGE FUNCTION FLUCTUATES EVERY COUPLE SECOND.
Jan 27, 2016
STEERING,SUSPENSION,SERVICE BRAKES
1 complaint
TRYING TO DO BUYBACK PROGRAM. I PAID OVER $37,000, ONLY HAVE 55000 MILES , GOOD CONDITION AND ONLY BEING OFFERED $12000. I STILL OWE $3025.00 ON MY LOAN. I THOUGHT IT WAS FAIR MARKET VALUE? PLEASE HELP. I HAVE 6 KIDS I DRIVE EVERY DAY TO 3 SCHOOLS PLUS WORK. THE TRUCKS STEEERING IS LOOSE, BRAKES ARE CRAZY AND IM AFRAID IM GOING TO LOOSE CONTROL OR NOT BE ABLE TO STOP BUT THE OFFER IS REDICULOUS.
Dec 19, 2015
SUSPENSION,WHEELS
1 complaint
WHILE TRAVELLING ON A HIGHWAY (STRAIGHT AWAY) MY LEFT FRONT WHEEL BEARING LET GO CAUSING TIRE AND ROTOR TO DISCONNECT FROM VEHICLE CAUSING SIGNIFICANT DAMAGE. AFTER HAVING THE VEHICLE TOWED TO THE NEAREST DEALERSHIP THEY DISCOVERED THAT THE FRONT RIGHT WHEEL BEARING WAS IN VERY BAD SHAPE, NEEDING REPLACEMENT. VEHICLE HAS UNDER 65000 MILES ON IT. PREVIOUS BEARINGS ON DODGE RAM TRUCKS HAVE BEEN RECALLED FOR SIMILAR ISSUES. THERE WAS NO PREVIOUS VIBRATION OR STEERING ISSUE UNTIL THE WHEEL CAME LOOSE.
Oct 06, 2015
STEERING,POWER TRAIN,SERVICE BRAKES
1 complaint
I WAS DRIVING DOWN THE ROAD WHEN ALL OF A SUDDEN MY FRONT END STARTED TO SHAKE VIOLENTLY, I STARTED TO SLOW DOWN BUT IT DIDN'T HELP UNTIL I CAME TO A COMPLETE STOP . I THEN HEARD LIGHT GRINDING COMING FROM MY FRONT LEFT SIDE OF TRUCK. BEFORE I COULD MAKE IT HOME WITCH WAS ABOUT 10 MILES, THE GRINDING AND LOSS OF STEERING HAD GOT SO BAD THAT I WAS DRIVING 5-10 MILES AN HOUR. BARELY MADE IT HOME. THE NEXT MORNING I DROVE IT TO THE BEST SERVICE SHOP IN TOWN WHICH WAS 1/2 MILE FROM WHERE I LIVED AND IT TOOK THEM A MONTH AND $1700.00 LATER TO REPAIR. FRONT AXLE,FRONT BEARING,CALIPERS, A NEW DISC AND BRAKES,A FRONT NUCKLE AND DRIVE SPINDLE FOR THE 4 WHEEL DRIVE.
Aug 16, 2015
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2010 RAM 1500. WHILE DRIVING 40 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT ALSO STATED THAT THE HEADLIGHTS AND TAIL LIGHTS WOULD NOT WORK. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT STATED THAT THE ACCELERATOR PEDAL NEEDED TO BE CONTINUOUSLY PRESSED TO MOVE THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE RESTARTED INDEPENDENTLY; HOWEVER, THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 51,000. MA 10/5 *CN
Aug 05, 2015
SUSPENSION,ELECTRICAL SYSTEM,SERVICE BRAKES
1 complaint
IGNITION TURNS OFF VEHICLE LOSES ALL POWER, LOSS OF STEERING AND BRAKES, I HAVE TO WAIT FOR VEHICLE TWO COME TO A STOP PLACE A NEUTRAL AND RESTART DEALER HAS NO IDEA WHY THIS HAPPENS ALSO FRONT TIRE RODS KEEPS COMING LOOSE, I HAD FRONT END REPAIRED SEVERAL TIMES
Jul 27, 2015
ENGINE AND ENGINE COOLING,FUEL SYSTEM, DIESEL
1 complaint
TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. . .. .UPDATED 07/21/15 *BF THE CONSUMER STATED THIS IS NOT HER NAME OR COMPLAINT AND TO REMOVE HER NAME. UPDATED 07/28/15*JB
Jun 10, 2015
ELECTRICAL SYSTEM,VISIBILITY
1 complaint
THE HVAC SYSTEM IN THE TRUCK FAILED. AIR WILL NOT FLOW THROUGH THE DASH FACE VENTS OR DEFROST VENTS. BROUGHT TO DEALER FOR REPAIR. DEALER SAID THAT ONE OR TWO "MODE DOOR ACTUATORS NEED TO BE REPLACED" THEY SAID THE DASH BOARD NEEDED TO BE REMOVED AND IT COULD COST SEVERAL THOUSAND DOLLARS. UPON RESEARCHING THE PROBLEM I FOUND THERE WAS A RECALL ISSUED FOR THE MODE DOOR ACTUATORS AND TO REPROGRAM THE CONTROL HEAD SOFTWARE (K17). MY TRUCK HAD THE SOFTWARE UPDATE IN 2012. THE DEALER REFUSED TO REPLACE THE MODE DOOR ACTUATORS UNDER RECALL BECAUSE THEY SAID THE SOFTWARE UPDATE WAS PERFORMED. I CALLED CHRYSLER CUSTOMER SERVICE AND ASKED ABOUT THE K17 RECALL. THEY SAID THEY WILL NOT COVER THE REPAIR BECAUSE I REFUSED FURTHER DIAGNOSTICS. THE ONLY OTHER DIAGNOSTICS THE DEALER SAID NEEDED TO BE DONE WAS TO REMOVE THE DASHBOARD TO SEE IF IT WAS ONE OR TWO BAD ACTUATORS AND THE COST IN LABOR TO REMOVE THE DASH WOULD BE SEVERAL THOUSAND DOLLARS. THEY KNOW WHAT THE PROBLEM IS THEY JUST DON'T KNOW HOW MANY ACTUATORS ARE DEFECTIVE. THE COST OF THE PARTS IS MINIMAL BUT THE LABOR IS NOT. I FEEL THAT DODGE/CHRYSLER SHOULD MAKE GOOD ON THE RECALL REPAIR AS IT IS A HAZARD NOT BEING ABLE TO CLEAR FROST FROM THE WINDSHIELD DUE TO THE DEFECTIVE PARTS. *TR
May 06, 2015
ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
1 complaint
I WAS DRIVING HOME CHRISTMAS DAY 2014. TRUCK JUST SHUT OFF IN MIDDLE OF ROAD AND CAME TO A REST. I DID MANAGE TO RESTART IT AND WHEN I DID I RECEIVED ALL KINDS OF ERROR LIGHTS. THEN TRUCK SHUT DOWN AGAIN. HAD IT TOWED TO GARAGE AND MECHANIC DETERMINED IT WAS A BAD FUEL PUMP. NOW ALL THE WARNING LIGHTS STAY ON AND WILL NOT RESET. SERV 4WD LIGHT. TRAC CONTROL LIGHT. REVERSE ASSISTANCE SENSORS ARE INOPERATIVE. THE FUEL CAP LIGHT. ABS LIGHT. TWO TPMS LIGHTS. EPS SYSTEM LIGHT. CRUISE CONTROL DOES NOT WORK.... AND TRUCK CONSTANTLY SHUTS OFF WHILE DRIVING. I HAVE REPLACED ABS SENSOR AND FUEL CAP BUT TO NO AVAIL. PLEASE HELP. *TR
Apr 07, 2015
ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PARTS NEEDED FOR REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REMEDY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Feb 25, 2015
STRUCTURE,BACK OVER PREVENTION
1 complaint
THE REAR BACK UP SENSORS STARTS TO WORK VERY LATE. WHEN I PUT MY TRUCK IN REVERSE (LEAVING MY CHILD AT SCHOOL) I WENT ABOUT 10FT WHEN I HIT A LIGHTNING POLE IT START TO WORK WHEN THE POLE WAS ABOUT 1 FT AND I CANT BRAKE. THANK GOD THE RESULT MY CHROME BUMPER WAS DAMAGED I THOUGHT IT WAS A CHILD. RECENTLY I PUT THE TRUCK ENTERING IN REVERSE TO MY GARAGE AND THE WALL WAS ABOUT 1 FT AND THE SENSOR INDICATES 3 FT. (3 LINES) IN THE DASH MONITOR. THANKS. OTHER THAN SINCE NEW THE TRUCK WORKS PERFECT! BUT I THINK ITS A VERY IMPORTANT ISSUE. THANKS AGAIN. *TR
Jan 29, 2015
ENGINE AND ENGINE COOLING,VISIBILITY/WIPER
1 complaint
UPON STARTING VEHICLE I HEARD SOME TYPE OF GEAR GRINDING/KNOCKING, SOMETIMES IT HAPPENS WHEN I TURN THE KEY OFF TOO. ALONG WITH THIS I NOTICED I HAD NO HEATING CONTROL WHICH KEPT ME FROM DE FOGGING MY WIND SHIELD OR HAVING HEAT IN GENERAL. COULD BE A BIG ISSUE IF THE WINDOWS WERE ICED OVER. HAS HAPPENED RANDOMLY OVER THE LAST SEVERAL WEEKS AND I HAVE FINALLY DISCONNECTED THE BLEND DOOR ACTUATOR LOCATED BEHIND THE GLOVE COMPARTMENT. WILL CONTACT DEALERSHIP. *TR
Nov 03, 2014
STEERING,SUSPENSION,WHEELS
1 complaint
VIOLET SHAKING OF THE WHOLE VEHICLE, AND WON'T STOP UNTIL YOU SLOW, MORE RIDERS-WORSE THE AFFECT. *TR
Sep 30, 2014
ELECTRICAL SYSTEM,VISIBILITY,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
DEFROSTER STOP BLOWING ON WINDSHIELD, HOWEVER, IT WOULD BLOW OUT OTHER VENTS, TECH FOUND THAT THE MODE 2 ACTUATOR HAD AN INTERNAL OPEN CIRCUIT, DEALER REMOVED AND REPLACED THE MODE 2 ACTUATOR. I SUBMITTED DOCUMENTATION FOR REIMBURSEMENT SINCE THIS IS A KNOWN PROBLEM. [XXX]. MY CLAIM WAS DENIED , I WAS TOLD MY VEHICLE DID NOT HAVE A RECALL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Sep 16, 2014
ENGINE AND ENGINE COOLING,POWER TRAIN
1 complaint
EXHAUST MANIFOLD BOLTS BREAK OFF AND THE TRUCK DEVELOPS EXHAUST LEAK...THE TRUCK THEN HAS NO CONTROL OF REGULATING EXHAUST GASES AND NEXT YOU WILL GET A DAMAGED CATALYTIC CONVERTER. THIS WILL ALSO CAUSE OXYGEN SENSOR TO CHANGE MIXTURE. THESE BOLTS ARE BREAKING ON THE ENGINE, ON THEIR OWN. THE BOLTS ARE TOO SMALL FOR A EXHAUST AREA BOLT. THE INTERNET IS FULL OF FORUMS ABOUT THIS ISSUE AND DODGE HAS DONE NOTHING TO ADDRESS. MODEL 5.7 HEMI HAS HAD ISSUES FROM 2005 -2012. THESE BOLTS CAN NOT STAND UP TO THE HEAT AND STRESS FOR THE INTENDED APPLICATION. *TR
Jun 28, 2014
TRAILER HITCHES
1 complaint
TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT WHILE SHE ATTEMPTED TO HITCH A TRAILER AND DISCOVERED THAT THE RECEIVING HITCH BOLD WAS FRACTURED. THE CONTACT REPLACED THE HITCH BOLD AND THE BOLT DID NOT SECURE THE AREA CAUSING THE BOLT HOLE TO EXPAND. THE HITCH HAD TO BE WELDED TO THE VEHICLE BUT THE TRAILER MOVED WHILE HAULING AND THE WELDING MAY FRACTURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 59,000 AND THE CURRENT MILEAGE WAS 64,000.
May 29, 2014
STEERING,POWER TRAIN,WHEELS
1 complaint
WE WERE DRIVING OUR 2010 DODGE RAM 1500 ON A COUNTY HIGHWAY WHEN WE HEARD A LOUD WHIRRING NOISE. AS WE APPROACHED A DOWNHILL SECTION AND MY HUSBAND TOOK HIS FOOT OFF THE GAS THE NOISE WENT AWAY, BUT CAME BACK LOUDER AS SOON AS HE PUT HIS FOOT ON THE ACCELERATOR. INSTANTLY THERE WAS A BIG BOOM AND THE REAR END OF THE VEHICLE LOCKED UP, THE FRONT END OF THE VEHICLE SWERVING WITH THE BACK END JACK KNIFING ON THE ROAD WHILE BOUNCING/BUCKING LIKE MOTION GIVEN THE TIRES FELT AS THOUGH THEY WERE ALSO LOCKED UP. WE COULD FEEL AND HEAR SOMETHING UNDER THE CAR BASHING THE UNDERCARRIAGE. THERE WERE NO ONCOMERS FORTUNATELY AND MY HUSBAND DID MANAGE TO STOP THE VEHICLE JUST SHORT OF THE GUARDRAIL AND GOING OVER THE RAVINE. THE CAR WAS STILL HALF IN THE LANE .. HORIZONTAL TO ONCOMING TRAFFIC. HE TURNED ON THE HAZARDS AND I JUMPED OUT, IT WAS DARK WITH NO LIGHTING ON THE ROAD AND HARD TO SEE UNTIL THE CAR BEHIND US STOPPED TO SEE IF WE WERE OK AND SAID OUR DRIVE SHAFT HAD DISCONNECTED. WE REMOVED OUR 2 YOUNG CHILDREN FROM THEIR CARSEATS, WAITED ON THE SIDE OF THE ROAD AND THE MEN TRIED TO MOVE THE TRUCK OUT OF ONCOMING TRAFFIC BUT THE TIRES WERE LOCKED. WE CALLED 911 FOR THE POLICE TO GIVE OUR CHILDREN A SAFER PLACE TO STAY OUT OF ONCOMING TRAFFIC AND TO PROVIDE DIRECTION TO ONCOMING TRAFFIC AS WE HAD A TOW TRUCK COME OUT TO BRING THE CAR TO THE NEARBY DODGE DEALERSHIP. THE DEALERSHIP LOOKED AT THE CAR, INFORMED US IT WAS PART OF A RECALL BUT THEY DIDN'T HAVE THE PARTS TO FIX IT IN STOCK. THEY DID NOT OFFER AN ALTERNATE VEHICLE TO US AND WE ARE STILL AWAITING WORD ON WHAT IS HAPPENING AT ALMOST A WEEK AFTER THIS INCIDENT TOOK PLACE. FOR ME THE INTEGRITY OF THE ENTIRE DRIVE SHAFT, UNDERCARRIAGE AND ALL EQUIPMENT/COMPONENTS OF THE VEHILE, TIRES WHICH WERE SHOWING SIGNS OF EXTREME WEAR AND LOW ON AIR ARE ALL NOW COMPROMISED. *JS
Apr 11, 2014
ELECTRICAL SYSTEM,STRUCTURE
1 complaint
A/C DID NOT PUT OUT COLD AIR. ISSUES WITH A ACUATER DOOR BEHIND THE DASHBOARD AT 15K. THEN AT ABOUT 36K THE A/C WAS PUTTING OUT WARM AIR AGAIN. THE DEALER REPLACED A REGULATOR FOR THE COMPRESSOR. THE TRUCK HAS 75K AND THE EVAPERATIVE COOLER BEHIND THE DASHBOARD IS LEAKING AND NEEDS REPLACED. *TR
Apr 08, 2014
TIRES
1 complaint
MY TIRES ON MY TRUCK ARE WEARING EXTREMELY UNEVENLY EVEN WITH CONSTANT TIRE ROTATIONS. GOOD YEAR TELLS ME IT IS AN ISSUE WITH DODGE, DODGE TELLS ME IT IS WITHIN GOODYEAR. THE TIRES ONLY HAVE 31,258 MILES ON THEM AND HAVE BEEN SHOWING EXCESSIVE WEAR. I ONLY DRIVE THE TRUCK TO & FROM WORK, DO NOT TAKE IT OFF ROADING WHICH WOULD WEAR THE TIRES EVEN MORE. I WAS INSTRUCTED BY GOODYEAR NOT TO TAKE THE TRUCK FOR LONG DRIVES IN THE RAIN OR UP TO THE SNOW WHEN IT STARTS TO SNOW HERE. AFTER DODGE LOOKED AT THEM THEY REFERRED ME TO GOODYEAR SAYING THE ONLY THING THEY CAN THINK OF IS THE TRUCK HAS ALOT OF ITS POWER ON THE RIGHT SIDE, ANOTHER EXCUSE. I HAVE RESEARCHED AND FOUND THAT RIGHT AROUND THE 30,000 MILE MARK IS WHEN ALOT OF OTHER DODGE RAM OWNERS ARE EXPERIENCING THIS KIND OF PROBLEM WITH THE TIRES. THIS IS A HUGE SAFETY CONCERN FOR MY FAMILY AS WELL AS OTHER FAMILIES ON THE ROAD. IF SOMETHING WERE TO HAPPEN WHO WOULD BE AT FAULT ? OH YES THE DRIVER, NOT GOODYEAR OR DODGE EVEN THOUGH THIS ISSUE HAS BEEN BROUGHT UP TO THEM. SO THE ENJOYMENT OF TAKING MY FAMILY TO PLAY IN THE SNOW IS COMPROMISED BECAUSE WHEN THE TIRES WERE INSPECTED BY GOODYEAR THEY FEEL IT IS AN ISSUE. I ASKED HOW MANY MORE MILES MIGHT I HAVE LEFT ON THE TIRES AND WAS INFORMED MAYBE 3,000. NOW I HAVE LOOKED ONLINE ON GOODYEARS WEBSITE AND THE LOWEST MILEAGE FOR THE TIRES THAT I HAVE IS 50,000 MILES FOR A WARRANTY. SO I AM LOSING OUT ON ABOUT 20,000 MILES WORTH OF TIRE TREAD. THIS IS IN REGARDS TO ALL 4 OF THE TIRES WEARING UNEVENLY "CUPPING." *TR
Nov 07, 2013
POWER TRAIN,WHEELS
1 complaint
M34 RECALL - WE BROUGHT THE CAR TO DEALER APRIL 2013 AND THEY COULD NOT FIX THE RECALL YET (WE HAVE THIS DOCUMENTED - "AS PER TECH NOT IN EFFECT YET"). ON 8/31 WE WERE ON NORTHERN STATE PARKWAY (EASTBOUND) AROUND 8PM WHEN THE CAR FAILED - VERY LOUD NOISE, LOSS OF VEHICLE CONTROL, HIT A CURB AND BARELY EXITED THE PARKWAY AT ROUTE 110 EXIT. VEHICLE COULD NOT MOVE AND REALIZED THE DRIVE SHAFT CAME OFF AND A PASSING CAR HIT THE DRIVE SHAFT, SEVERAL CARS HAD TO SWERVE AROUND IT, THE CAR FLUID LEAKING, ETC. WE HAD TO CALL AAA AND ARRANGE A TOW TRUCK ($181.95 PAID UP FRONT), ARRANGE TRANSPORTATION FOR OUR 12 YEAR OLD DAUGHTER WHO WAS IN THE CAR AT THE TIME OF THE INCIDENT AND MY WIFE AND I WERE TRANSPORTED BY THE TOW TRUCK. THIS ORDEAL TOOK 2 HOURS. WE ARRANGED FOR DEALER TO TOW THE CAR ON 9/4 - SMITH HAVEN CHRYSLER JEEP DODGE, SAINT JAMES, NY. THE DEALER HAS INFORMED US THAT CAN REPAIR THE DAMAGE CAUSED BY THE REAR LOCKING UP AND THE DRIVE SHAFT COMING LOSE, BUT THEY DO NOT HAVE THE PART TO FIX THE M34 RECALL. I OPENED CASE #23907979 WITH CHRYSLER 9/5. I AM GETTING CONFLICTING INFORMATION SINCE CHRYSLER REPRESENTATIVE INFORMS ME THAT THE PARTS ARE AVAILABLE CBAKM343AA, CBAKM344AA, CBAKM345AA, CBAKM346AA BUT WILL "TAKE A WHILE" TO GET AND THAT THE DEALER CAN ONLY ORDER/RECIEVE ONE OF THE FOUR PARTS AT A TIME. THIS DOES NOT MAKE SENSE TO ME. HOWEVER, THE SMITH HAVEN DEALER AND NHTSA RECORDS (REFERENCE # 565888) INDICATE THE PARTS TO FIX M34 ARE NOT AVAILABLE. THEREFORE, I AM GETTING CONFLICTING INFORMATION REGARDING THE ABILITY TO ADDRESS THE RECALL WHILE THE DEALER IS IN THE PROCESS OF REPAIRING THE DAMAGES AND RETURNING THE VEHICLE WITH THE RECALL ISSUE UNADDRESSED AND MY FAMILY AND I ARE FACING A REPEAT OF A POTENTIALLY DANGEROUS FAILURE AT ANY TIME IN THE FUTURE.
Sep 06, 2013
STEERING,SERVICE BRAKES
1 complaint
TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE BRAKES AND THE STEERING WHEEL FAILED WITHOUT WARNING. THE CONTACT CRASHED INTO ANOTHER VEHICLE. THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TAKEN TO THE DEALER ON SEVERAL OCCASIONS WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND SENT AN INVESTIGATOR TO FURTHER INSPECT THE VEHICLE, BUT THE INVESTIGATOR WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 7,000 AND THE CURRENT MILEAGE WAS 47,000. THE VIN WAS NOT AVAILABLE. *TR
Mar 12, 2013
STRUCTURE,WHEELS
1 complaint
AFTER HAND WASHING MY TRUCK, I NOTICES SIGNIFICANT DEFECT IN THE CHROME PARTS ON THE TRUCK. MOST OF THE CHROME IS COVERED IN CORROSION AND DISCOLORATION. THIS PROBLEM WAS FIRST NOTED WHEN THE TRUCK WAS ONE YEAR OLD BUT WAS VERY MINOR. THE DEFECTS HAVE SPREAD AND BECOME A MAJOR ISSUE ON THE BUMPERS, WHEELS, STEPS, AND TRIM. I WENT TO THE DEALER AND MET WITH THE REGIONAL CHRYSLER REP WHO INFORMED ME THAT THIS WOULD NOT BE COVERED. THEY TOOK THE STANCE THAT THE DAMAGE WAS DUE TO SOMETHING PICKED UP ON THE ROAD. I AM THE ORIGINAL OWNER OF THE TRUCK AND HAVE DRIVEN NOTHING BUT HIGHWAYS AND CITY STREETS. THIS CORROSION IS CONCERNING FOR A 2 YEAR OLD TRUCK WITH 18000 MILES THAT IS WELL CARED FOR AND GARAGE KEPT. CHRYSLER NEEDS TO STAND BY ITS PRODUCTS AND ENSURE A QUALITY PRODUCT. IF A 2 YEAR OLD TRUCK IS COVERED IN RUST IT'S VALUE IS SIGNIFICANTLY REDUCED. *TR
Jan 31, 2013
POWER TRAIN,VEHICLE SPEED CONTROL,WHEELS
1 complaint
I WAS DRIVING VEHICLE AT 55 MPH ALONG UNDIVIDED 2 LANE HIGHWAY. DIFFERENTIAL BEGAN TO MAKE WHINING NOISE AND THEN WITHIN 1-2 MINUTES THE REAR DIFFERENTIAL LOCKED UP AND THE DRIVE SHAFT YOKE BROKE CAUSING THE DRIVE SHAFT TO DROP TO THE GROUND. DUE TO THE SPEED, VEHICLE CONTROL WAS DIFFICULT WHILE ATTEMPTING TO STOP. ONCE STOPPED, DRIVE SHAFT YOKE WAS OBVIOUSLY SNAPPED OFF AND PASSENGER SIDE REAR TIRE HAD MELTED RUBBER FROM BEING DRAGGED FOR A FEW HUNDRED FEET WHEN DIFFERENTIAL LOCKED UP. VEHICLE WAS TAKEN TO DEAL AND AFTER 2 WEEKS DETERMINATION WAS MADE THAT SOMETHING SEIZED IN THE DIFFERENTIAL AND CAUSED INTERNALS TO BE DESTROYED. DEALER HAS NOT MENTIONED CURRENT RECALLS OR INVESTIGATIONS. AS OF NOW, I HAVE BEEN TOLD THAT DODGE IS NOT MAKING THE PARTS NEEDED AND THAT A MINIMUM OF 1 MONTH LEAD TIME IS EXPECTED BEFORE PARTS BECOME AVAILABLE. I AM TOLD NO LOANER VEHICLE OR RENTAL CAR WILL BE PROVIDED. *TR
Jul 26, 2012
STEERING,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
AS I WAS APPROACHING TRUCK MOVING SAME DIRECTION IN OTHER LANE (4 LANE DIVIDED) IT HAD A RACK ON TOP WITH METAL SIDING ON IT NOT TIED DOWN CAUSE THE WIND CAUGHT IT A IT CAME RIGHT INTO MY PATH. I BRAKE AND STEERED RIGHT. AND IT WAS ALL OVER. I TOOK IT TO DEALER TOLD THEM THAT IT WAS NOT RIGHT THEY CHECKED HAD NOT HEARD OF ANY PROBLEMS. THEN IT HAPPEND AGAIN DOING 65 I WAS SIDEWAYS INTO ON COMING TRAFFIC IN SPLIT SECOND AND STOPPED WITHIN 150 FEET IF I HAD NOT COUNTER STEERED AS FAST AS ANYONE COULD. IN BOTH CASES IT WOULD HAVE ROLLED. TOLD DEALER IT SHOULD NOT BE ON THE ROAD. THEY WANTED TO TEST DRIVE MY RT TRUCK AND SEE IF THEY COULD GET IT SIDEWAYS I TOLD THEM NOT ON MY INSURANCE OR WITHOUT A TEST TRACK AND A WET SKIDPAD AND ROLL CAGE. BOTTOM LINE MY TRUCK IS UNSAFE AND HAVE BEEN WAITING FOR SOMETHING TO HAPPEN. I DO NOT DRIVE IT NOWHERE BUT WORK WITH BOTH HANDS ON THE WHEEL AND STABILITY CONTROL OFF. I THINK THE COMPUTER THAT SENSES A SKID IS NOT RIGHT LIKE IT MADE THE WRONG TIRE LOCK UP. MY TRUCK HAS DONE IT TWICE. BET IT CAN AGAIN IF YOU WANT TO CHECK. PLEASE GET ON THIS BEFORE SOME ONE IS HURT OR WORSE LIKE I TOLD THE DEALER. IT COULD HAVE BEEN YOUR WIFE AND KIDS IN THE TRUCK OR ON THE ROAD COMING AT A TRUCK THAT WAS OUT OF CONTROL AND NO FAULT OF THERE OWN. I KNOW HOW TEST FOR THIS PROBLEM. *TR
Jul 26, 2012
VEHICLE SPEED CONTROL,SERVICE BRAKES
1 complaint
I PULLED ONTO A MAJOR HIGHWAY AFTER STOPPING AT A YIELD SIGN. THE TRUCK REACHED ABOUT 35 MPH AND SUDDENLY IT FELT LIKE SOMETHING WAS HOLDING THE BACK OF THE TRUCK AND WOULDN'T LET IT GO ANY FASTER. I PUSHED DOWN ON THE ACCELERATOR BUT THE TRUCK WOULDN'T GO ANY FASTER. I TOOK MY FOOT OFF THE ACCELERATOR AND STEPPED ON THE BRAKE AND ALMOST CAME TO A COMPLETE STOP. WHEN I STEPPED ON THE ACCELERATOR AGAIN THE TRUCK SEEMED TO BE NORMAL. *TR
Jul 24, 2012
VEHICLE SPEED CONTROL,ENGINE
1 complaint
UNINTENDED ACCELERATION WHILE DRIVING INTO GARAGE. ENGINE RPM INCREASED WHILE MY FOOT WAS ON THE BRAKE. NOTHING HAPPENED LUCKILY I HAD THE BRAKE APPLIED SO I DIDN'T HIT ANYTHING. ALSO ON THE HIGHWAY A COUPLE OF TIMES THE ENGINE RPM INCREASES BY ITSELF MOMENTARILY CAUSING THE TRUCK TO SURGE. *TR
May 26, 2012
ELECTRONIC STABILITY CONTROL (ESC),TRACTION CONTROL SYSTEM
1 complaint
4 WHEEL DRIVE , ABS AND TRACTION CONTROL GOES OUT WITH FREEZING TEMPERATURE AFTER GETTING WET. *LN
Feb 07, 2011
SEAT BELTS,CHILD SEAT
1 complaint
CHILD SEAT TETHER STRAP ANCHOR RINGS ON INSTALLED ON 2010 DODGE RAM 1500 QUAD CAB. THE OWNER'S MANUAL CLEARLY STATES IN THE CHILD RESTRAINT INSTALLATION SEQUENCE ON PAGE 75 PARAGRAPH 3 "PASS EACH TETHER STRAP HOOK UNDER THE HEAD RESTRAINT AND THROUGH THE LOOP OF WEBBING BEHIND THE CHILD SEAT" PARAGRAPH 4 STATES "ROUTE EACH TETHER STRAP TO THE ANCHOR BEHIND THE CENTER SEAT, AND ATTACH TO THE HOOKS TO THE METAL RING" ON PAGE 76 AS PICTURED ITEM 1 THE INNER ANCHOR STRAP RING(S) CLEARLY SHOWS THE REQUIRED ANCHOR RING FOR THE ATTACHMENT OF THE CHILD SEAT TETHER HOOK. THE REQUIRED 3 TETHER LOOP STRAPS ARE INSTALLED AS REQUIRED BUT DO NOT HAVE THE REQUIRED METAL ANCHOR RINGS ON EITHER STRAP IN ORDER TO ATTACH THE CHILD CAR SEAT TETHER HOOK. THIS IS A MAJOR SAFETY ISSUE FOR ANYONE WISHING TO PROPERLY INSTALL A CHILD CAR/BOOSTER SEAT WHICH HAS A TETHER STRAP FOR USE. THERE IS A MAJOR DIFFERENCE BETWEEN THE 2004 AND 2010 DODGE RAM 1500 QUAD CAB CHILD RESTRAINT UPPER TETHER STRAPS. THE 2004 MODEL YEAR DOES HAVE THE INNER ANCHOR STRAP RING(S) INSTALLED FOR ATTACHING THE CHILD SEAT TETHER STRAP HOOK. THE PART NUMBER FOR THE 2004 UPPER TETHER STRAP IS 55350981-AB. THE 2010 MODEL UPPER TETHER STRAP IS 52029441-AA. IF YOU PUT THESE TWO PARTS SIDE BY SIDE THE MOUNTING OF THE BRACKETS APPEAR TO BE THE SAME AS FAR AS MOUNTING IS CONCERNED IN THE VEHICLE. THE BRACKET FOR THE 2004 MODEL APPEARS TO BE SHORTER IN LENGTH THAN THE 2010 MODEL BUT THE OVERALL LENGTH OF THE PARTS ARE ABOUT THE SAME. THE WEBBING MATERIAL ON THE 2010 MODEL IS MADE OF A HEAVIER QUALITY (COARSE THREAD) WEBBING MATERIAL AND THE 2004 MODEL HAS A WEBBING MATERIAL (FINE THREAD) SIMILAR TO STANDARD SEAT BELT MATERIAL. COMPLAINT BEYOND 2000 CHARACTERS. UPDATED 02/09/11 *TR
Jan 28, 2011
CHILD SEAT
1 complaint
CHILD SEAT TETHER STRAP ANCHOR RINGS INSTALLED ON 2010 DODGE RAM 1500 QUAD CAB. THE OWNER'S MANUAL CLEARLY STATES IN THE CHILD RESTRAINT INSTALLATION SEQUENCE ON PAGE 75 PARAGRAPH 3 "PASS EACH TETHER STRAP HOOK UNDER THE HEAD RESTRAINT AND THROUGH THE LOOP OF WEBBING BEHIND THE CHILD SEAT" PARAGRAPH 4 STATES "ROUTE EACH TETHER STRAP TO THE ANCHOR BEHIND THE CENTER SEAT, AND ATTACH TO THE HOOK(S) TO THE METAL RING" ON PAGE 76 AS PICTURED ITEM 1 THE INNER ANCHOR STRAP RING(S) CLEARLY SHOWS THE REQUIRED ANCHOR RING FOR THE ATTACHMENT OF THE CHILD SEAT TETHER HOOK. THE REQUIRED 3 TETHER LOOP STRAPS ARE INSTALLED AS REQUIRED BUT DO NOT HAVE THE REQUIRED METAL ANCHOR RINGS ON EITHER STRAP IN ORDER TO ATTACH THE CHILD CAR SEAT TETHER HOOK. THIS IS A MAJOR SAFETY ISSUE FOR ANYONE WISHING TO PROPERLY INSTALL A CHILD CAR/BOOSTER SEAT WHICH HAS A TETHER STRAP FOR USE. THERE IS A MAJOR DIFFERENCE BETWEEN THE 2004 AND 2010 DODGE RAM 1500 QUAD CAB CHILD RESTRAINT UPPER TETHER STRAPS. THE 2004 MODEL YEAR DOES HAVE THE INNER ANCHOR STRAP RING(S) INSTALLED FOR ATTACHING THE CHILD SEAT TETHER STRAP HOOK. THE PART NUMBER FOR THE 2004 UPPER TETHER STRAP IS 55350981-AB. THE 2010 MODEL UPPER TETHER STRAP IS 52029441-AA. IF YOU PUT THESE TWO PARTS SIDE BY SIDE THE MOUNTING OF THE BRACKETS APPEAR TO BE THE SAME AS FAR AS MOUNTING IS CONCERNED IN THE VEHICLE. THE BRACKET FOR THE 2004 MODEL APPEARS TO BE SHORTER IN LENGTH THAN THE 2010 MODEL BUT THE OVERALL LENGTH OF THE PARTS ARE ABOUT THE SAME. THE WEBBING MATERIAL ON THE 2010 MODEL IS MADE OF A HEAVIER QUALITY (COARSE THREAD) WEBBING MATERIAL AND THE 2004 MODEL HAS A WEBBING MATERIAL (FINE THREAD) SIMILAR TO STANDARD SEAT BELT MATERIAL. COMPLAINT BEYOND 2000 CHARACTERS. 02/09/11
Jan 28, 2011
TIRES,EQUIPMENT
1 complaint
ON THREE SEPARATE OCCASIONS HAVE SUFFERED TIRE FAILURE AT SPEED GREATER THAN 50 MPH. VEHICLE BROUGHT TO TIRE CENTER EACH TIME. PROBLEM DIAGNOSED AS TPS FAILURE. TIRE DEALER STATED THAT THE TIRE PRESSURE SENSORS WERE CORRODED AND LEAD TO FAILURE. TOOK VEHICLE TO DEALER, DEALER STATED THIS IS A RECOGNIZED AND COMMON PROBLEM, IF FACT THE DEALER PARTS DEPARTMENT HAD RUN OUT OF SENSORS. MADE COMPLAINT TO DEALER MANAGEMENT WHO STATED THAT DODGE WOULD NOT RECOGNIZE AS A DEFECT DESPITE NUMEROUS FAILURES AND THAT THE REPAIR COSTS WERE TO BE BORN BY THE VEHICLE OWNER. *TR
Jan 11, 2011
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
1 complaint
TL*THE CONTACT OWNS A 2010 DODGE RAM 1500. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHO REPLACED THE PCM AND TIFF. THE FAILURE OCCURRED AGAIN AND THE CONTACT COASTED TO THE SIDE OF THE ROAD. THE VEHICLE SUDDENLY RESTARTED AND ACCELERATED. THE CONTACT APPLIED THE BRAKES TO SLOW THE VEHICLE DOWN. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO REPLACED THE COMPUTER AND IGNITION PARTS, BUT COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 17,000.
Jan 06, 2011
POWER TRAIN,TIRES
1 complaint
EXCESSIVE NOISE AND VIBRATION WITH REAR WINDOWS IN DOWN POSITION IN 2010 DODGE RAM 1500 QUAD CAB TRX. *TR
Dec 01, 2010
AIR BAGS,SEAT BELTS
1 complaint
TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT WAS RUN OFF THE ROAD WHILE DRIVING 65 MPH INTO A DITCH. THE FRONTAL AIR BAGS DID NOT DEPLOY AND THE SEAT BELT DID NOT LOCK. THE CONTACT HIT AND BROKE THE STEERING WHEEL AND STEERING COLUMN BECAUSE OF THE SEAT BELT FAILURE; HE WAS INJURED. THE VEHICLE WAS TOWED TO A REPAIR SHOP. THE MECHANIC (AND POLICE OFFICER ON THE SCENE) STATED THAT THE AIR BAGS SHOULD HAVE DEPLOYED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 3,600.
Sep 29, 2010
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,AIR BAGS,TRACTION CONTROL SYSTEM
1 complaint
I PURCHASED A NEW 2010 DODGE 1500 RAM PICKUP THREE WEEKS AGO. SINCE THAT TIME INTERMEDIATE THE LIGHTS FOR THE ANTILOCK BRAKES AND TRACTION CONTROL COME ON AND OFF WHILE DRIVING DOWN THE ROAD AS WELL AS SEVERAL OTHER ELECTRICAL COMPONENTS NOT WORKING OR WORKING OFF AND ON. I CONTACTED THE DEALER AND THEY INFORMED ME THAT I SHOULD POP THE HOOD BECAUSE THE MAIN ELECTRICAL BLOCK UNDER THE HOOD ON SOME HAVE HAD NOT PROPERLY CONNECTED PLUGS ON THE BACK AND THEY MAY VIBRATE LOOSE AND I SHOULD WIGGLE THEM AROUND AND SEE IF THAT FIXES THE PROBLEM. I WILL TAKE THE TRUCK IN FOR THEM TO TRY AND REPAIR BUT IT APPEARS TO ME THAT IF THE CONNECTOR IS LOOSE ON THESE THAT THE POWER INTERRUPTION TO THE CIRCUIT WILL MAKE THE ABS AND TRACTION CONTROL SYSTEMS INOPERABLE FOR THE PERIOD OF TIME THE LIGHTS ARE ILLUMINATED AND COULD CAUSE ACCIDENTS IF THIS OCCURS AT THE WRONG TIME. I HAVE PICS AND VIDEO OF THE ISSUES. THERE IS ALSO TO GIVE A BIGGER SCOPE OF THE BLOCKS LOOSENESS NO HEATED SEAT EXCEPT DRIVER NO COOLED SEAT EXCEPT DRIVER ALL 4 POSITIONS ARE SUPPOSED TO BE HEATED AND COOLED. THE RADIO WORKS OFF AND ON, THE POWER PEDALS DON'T WORK AT ALL. THERE IS AS A UNRELATED NOTE AN INTERMITTENT KNOCK IN THE LOWER PART OF THE ENGINE. *TR
Sep 16, 2010
STRUCTURE,LATCHES/LOCKS/LINKAGES
1 complaint
MECHANISIMS THAT HOLD ALL FOUR DOORS OPEN IN THE HALF AND FULL POSITION ON MY 2010 DODGE RAM CREW CAB TRUCK DO NOT HOLD DOOR SECURE ENOUGH TO PREVENT ACCIDENTAL UNWANTED CLOSING OF DOOR WHICH IN TURN STRIKES PERSON WHILE ENTERING/EXITING VEHICLE. WHILE SERIOUS INJURY HAS NOT OCCURRED YET, IT'S ONLY A MATTER OF TIME BEFORE IT DOES. I AM ESPECIALLY CONCERNED FOR HAND, FINGER, OR HEAD TYPE INJURIES WITH CHILDREN AND EVEN ADULTS NOT AWARE OF THIS CONDITION WHEN ENTERING OR EXITING MY VEHICLE. EVEN THOUGH I AM VERY AWARE OF THIS SITUATION I COULD ALSO GET HIT BY A DOOR UNEXPECTEDLY. MY DEALER FEELS, AND I AGREE, PROBLEM DOES NOT APPEAR TO BE RESULT OF DEFECTIVE MANUFACTURING OR IMPROPER INSTALLATION BUT RATHER IMPROPERLY DESIGNED PARTS. REPLACEMENT OF AFFECTED PARTS IN LIKE KIND WOULD ONLY RESULT IN SAME PROBLEM. RE-DESIGNED PARTS SUCH AS STRONGER COMPRESSION SPRING AND/OR INCREASED DEPTH OF SCALLOPS IN HOLDING BARS ARE NECESSARY TO MORE FIRMLY HOLD DOORS ON THEIR DETENT UNTIL OCCUPANT DESIRES TO CLOSE DOOR WITH HIS OR HER HAND. *TR
Aug 23, 2010
Where to Find VIN for Problems Check
To check for problems and complaints on your 2010 RAM 1500, you'll need the VIN number. Find your VIN in one of these 4 common locations.
Understanding VIN Structure for Problem Reports
Each character in your 2010 RAM 1500 17-digit VIN helps identify specific complaints and problems affecting your vehicle model.
How to Check 2010 RAM 1500 Problems in 3 Steps
1
Locate Your VIN
Find the 17-character VIN on your 2010 RAM 1500 dashboard (visible through windshield), door jamb, engine bay, or vehicle documents.
2
Review by Component
Browse owner-reported complaints organized by vehicle component (engine, transmission, brakes, electrical) to identify common issues and problem patterns for this model year.
3
Check Safety Issues
Review crash and fire incidents for each component to assess safety concerns. Contact your RAM dealer or report problems to NHTSA at SaferCar.gov.
Frequently Asked Questions
How many problems does the 2010 RAM 1500 have?
The 2010 RAM 1500 currently has 484 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2010 RAM 1500?
The most common problems reported for the 2010 RAM 1500 are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2010 RAM 1500 problem data come from?
All problem and complaint data for the 2010 RAM 1500 comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
How do I report problems with my 2010 RAM 1500?
You can report safety problems with your 2010 RAM 1500 directly to NHTSA at SaferCar.gov or call 1-888-327-4236. Your complaint helps identify patterns and may lead to recalls or investigations.
Where can I find my VIN to check problems?
Your 2010 RAM 1500 VIN is located in 4 places: (1) Dashboard near windshield on driver's side, (2) Driver's door jamb sticker, (3) Engine bay, (4) Vehicle registration and insurance documents.
Is the 2010 RAM 1500 reliable?
Reliability can be assessed by reviewing the number and severity of owner complaints for the 2010 RAM 1500. Check complaints by component, crash reports, and fire incidents above to evaluate potential issues and problem patterns.
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