VIN Decoder

Premium Report
1194
Complaints Reported
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Complaints by Component

STEERING
496 complaints
eps sudden failure on a busy road nearly causing an accident.
Jan 20, 2026
The EPS (electronic power steering) has failed completely, making the pickup truck nearly impossible to steer at slower speed.
Jan 19, 2026
Sudden loss of powering steering
Jan 14, 2026
The vehicle steering locked up doing 65 mph, this could have potentially caused an accident. It would not turn after several attempts. The power steering rack and pinion had malfunctioned after careful diagnosis.
Dec 20, 2025
Power steering failure - unexpected. Made vehicle difficult to drive
Dec 11, 2025
+ 491 more complaints for this component
ELECTRICAL SYSTEM
97 complaints
Electronic throttle body system
Jun 21, 2025
Odometer Fraud. The contact purchased a 2013 Ram 1500. The contact stated that while attempting to check the Carfax report, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the mileage was 136,000, and at the time of reviewing the Carfax, it was discovered that the mileage was 220,000.
Jun 02, 2025
The ABS, parking brake, and traction light are illuminated constantly when driving the vehicle. The vehicle’s braking system and other functions seem to work fine; however, I have lost the use of my cruise control functions. Unfortunately, the ABS module, which, from research, has been the main culprit that malfunctions, is no longer manufactured. This results in me finding a used ABS module via the internet.
May 30, 2025
EPS light came on 12-31-24 and has happen before I just don’t remember the date the EPS comes and goes making it hard to drive
Jan 05, 2025
The door locking system does not work as intended. When locking the doors via the key fob, door mounted button, or putting the vehicle into drive, only the drivers door and tailgate lock. The passengers door, and both rear doors do not lock. This problem has been reproduced numerous times [XXX] ). There seems to be no detection or indicators showing that this issue is occurring. The only way to find out is by visually noticing that the door locks have not engaged, or by physically trying to open the doors. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Oct 29, 2024
+ 92 more complaints for this component
ENGINE
84 complaints
Noticed a tick from engine. The noise kept getting worse and worse. I was driving on beltway when engine lost power out of nowhere
Oct 19, 2024
Exhaust bolts at rear of exhaust manifolds spontaneously broke. This appears to be a well known issue with the 5.7L Hemi engines. Apparently the exhaust manifolds warp and the force is enough to break the bolts holding the manifold to the cylinder head. This manifests as a ticking sound when the vehicle is started, exhaust gas containing carbon monoxide is leaking near the firewall and could allow toxic gas into the cab of the vehicle. This represents a safety hazard due to sub-standard engineering.
Sep 18, 2024
Engine started to tick. Took it to Dodge after the check engine light came on, it started running rough, and truck started to throw random codes. Dodge tells me its the cam and lifters, which is a known problem for the 5.7 Hemi V8 motors of this era. Chrysler knows of the issue, and there's even a service bulletin regarding it, however Chrysler refuses to repair any of them that are out of warranty. This truck was purchased new by me in 2013, and has a little over 114,000 miles on it, with oil changes done regularly. There is no reason a $44,000, truck should be sold with manufacturer defects, let alone allow the manufacturer to reduse to repair their flawed design.
Apr 05, 2024
This truck has been diagnosed by a Dodge dealership with catastrophic engine failure and has metal shavings in the engine. The safety of myself and others has been put at risk because the truck shut itself off at a stoplight.
Jan 24, 2024
The contact owns a 2013 Ram 1500. The contact stated that while her husband was driving at an undisclosed speed, the engine misfired. The contact stated that her husband depressed the accelerator pedal, but the vehicle failed to accelerate. The contact stated that her husband was able to safely drive the vehicle to his destination. The vehicle was taken to an independent mechanic. The vehicle was diagnosed with a failed camshaft and misfire in cylinder #3. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 177,000.
Oct 27, 2023
+ 79 more complaints for this component
AIR BAGS
49 complaints
My vechile service airbag system light keep coming on when driving. I check my my storage memory on the cluster and there is nothing stored. I took it to auto zone where they hook up the computer and everything check out good. they said check to see if there a recall on it since everything check out and it is a saftely issue.
Jul 06, 2024
The contact owns a 2013 Ram 1500. The contact stated that the air bag warning light was illuminated. The dealer was notified of the failure and informed the contact that the VIN was not included in a recall. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Apr 12, 2024
The contact owns a 2013 Ram 1500. The contact stated while driving at an undisclosed speed, the vehicle made an abnormal sound. Additionally, the air bag warning light illuminated intermittently. The vehicle was taken to the dealer, who informed the contact that the seat needed to be removed to inspect the air bag sensor. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 35,000
Jul 31, 2023
The contact owns a 2013 Ram 1500. The contact stated while the vehicle was being driven by a friend into the parking lot at approximately 3 MPH, the two front and side curtain air bags deployed inadvertently and injured the driver's neck. The friend was in the process of taking the keys out of the ignition when the failure occurred. There was a crash data log and air bag warning light illuminated. There was no medical treatment. The contact disconnected the battery and control module so no additional failure occurred. The vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 136,990
Jun 07, 2022
Injuries: 1
Air suspension system fails and allows the vehicle to drop to the suspension stops. This results in a very rough and unlevel ride. As there is no cushion in this condition the vehicle bounces horribly at road and bridge seams. Very unsafe...
Jan 06, 2022
+ 44 more complaints for this component
POWER TRAIN
47 complaints
The contact owns a 2013 Ram 1500. The contact stated that after the recall repair of NHTSA Campaign Number: 17V821000 (Power Train) was performed on the vehicle, the vehicle started experiencing transmission failure. The contact stated while driving 60 MPH, there was an abnormal loud clunking sound coming from underneath the vehicle. The contact then noticed that the gear shifter had moved from drive(D) to manual(M), and the gear reader indicated that the transmission was in 4th gear. The contact stated that he pulled to the side of the road, turned off and restarted the vehicle. The contact stated that he was able to shift into drive(D) and drove to the residence. The contact stated that the failure had been recurring while driving. The check engine warning light was illuminated. The vehicle was taken to AutoZone, where it was diagnosed that the transmission solenoid had failed. The dealer was notified of the failure and charged a fee for diagnostic testing. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 252,486.
Mar 18, 2024
Power steering went out
Mar 06, 2024
The contact owns a 2013 Ram 1500. The contact stated that while driving 8 MPH and making a right turn, the contact heard a loud snapping sound coming from the passenger’s side of the vehicle. The contact steered the vehicle into a parking lot and became aware that the passenger’s side tire was flat. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 48,000.
Oct 19, 2023
The vehicle rolls away while still in park and showing it’s in park. No one was in the vehicle. All passengers had exited and was in a building.
Aug 20, 2023
Crash: 1
Noticed tick noise coming from my HEMI engine upon starting. Took to mechanic who verified there are multiple broken bolts on both sidesof exhaust manifolds creating dangerous exhaust conditions. Reading that there have been multiple complaints on the Ram 1500 Hemi models in this time frame for same complaint. Only have 85K miles on this 2013 model., A recall should be considered and this should be covered cost by manufacturer.
Sep 19, 2021
+ 42 more complaints for this component
STEERING,ELECTRICAL SYSTEM
31 complaints
1. The component that fails is the EPS System and yes it is available for inspection. 2. My safety was put as risk because the wheel would not turn while driving home and I was almost involved in a crash. 3. No, the problem has not been reproduced due to the wheel not turning efficiently and it happened for the first time today while driving. It has not been inspected 4. No it has not been inspected. The wheel will not turn efficiently. 5. The steering wheel warning lamp turned on suddenly when I went to turn into my neighborhood and could not turn the wheel. It was very scary and I could not make the turn.
Jan 31, 2026
Service Power steering warning message popped up while driving and lost all control of steering in vehicle. Very dangerous situation while moving
Jan 05, 2026
Have not had any problems until this morning. Started the truck to move it and there was a warning flashing on the instrument cluster of a steering wheel and exclamation point. The power steering is not working at all. I have not been able to bring it to a dealer for diagnostics as it is unsafe to drive and can't afford to tow it at this moment.
Jul 20, 2025
I’ve owned the truck for about a month with 0 issues up to this point. I was driving home after work on June 17th 2025, when all of a sudden the service power steering light appeared on my dash and my power steering completely stopped working. It became almost impossible to turn the vehicles steering wheel and I almost ran into a building. After doing some research, this issue is apparently a common problem with this year model of ram pickups.
Jun 18, 2025
We recently bought the dodge truck from a dealer in Puyallup Washington and noticed it was hard to steer and pulling to the left and right when Turning. It was a hard pull ! Now we can't even drive the truck at all its hard to steer and there's a red light at the bottom of the cluster with a red circle and a exclamation mark.! We don't want to drive it as my husband says it's the electric power steering.the electronic steering does not work at all. We shouldn't be having this problem . As we only had it 5 mos.i don't know the approximate day but started shortly after we bought the truck. Thank you for reviewing our complaint. We are retired and needed a truck for hauling .
Jun 13, 2025
+ 26 more complaints for this component
UNKNOWN OR OTHER
30 complaints
I am the original owner of a 2013 RAM 1500 SLT (VIN [XXX] ). I recently discovered, through official Mopar and Mopar México recall databases, that my truck has several open safety recalls — specifically T79 (17V-821), V44 (19V-347), X75 (Fuel Tank Strap Bracket), and U53 (Occupant Restraint Control Module). I was never notified by FCA/Stellantis or my dealership, even though my contact information and address have remained the same since purchase in January 2014. This failure to notify is serious: years ago, a similar malfunction in a 2005 RAM caused an unintended reverse movement that almost pinned me between the vehicle and a gate — exactly the defect described in the T79 recall. These recalls have been open for many years with replacement parts available, yet no contact was made. I am requesting NHTSA to review whether FCA/Stellantis failed to notify owners in Mexico and the U.S. of record about the safety recalls still open on this VIN. Attached documents from Mopar and Mopar México confirm the current open recalls. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Oct 27, 2025
HELLO. I HAVE A 2013 RAM 1500 4D SLT 3.6L V6 2X2 6 1/3 FT. SINCE AUGUST 12 2025 IT STARTED TO HAVE PROBLEMS WITH THE RACK AND PINION. FROM THEN TILL TODAY MY TRUCK CANNOT BE DRIVEN BECAUSE ITS A SAFETY HAZZARD. IT TURNS ON BUT YOU TOUCH THE STEERING WHEEL AND IT GOES COMPLETLY FROM RIGHT TO LEFT WITHOUT STOPING, IT DOES IT ALSO OUTSIDE WITH THE TWO FRONT TIRES, NON STOP FROM LEFT TO RIGHT WITHOUT NO INVOLVEMENT AT ALL. IT CANT BE DRIVEN FOR FEAR OF CRASHING SOMETHING OR SOMEONE DUE TO FAULTY RACK AND PINION. ITS VERY BAD.
Sep 27, 2025
1.Electronic stability control: A disabled ESC system may result in loss of directional control, increasing the risk of a crash. 2.Exterior lighting: Without a warning that the turn signal is malfunctioning, the driver would continue to use the vehicle, unaware that other drivers on the road are not being notified that the vehicle is turning, increasing the risk of a crash. 3.Equipment: Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash. 4.Air bags: If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems. 5.Power train: Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash. 6.Latches/locks/linkages: If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash. 7.Engine and engine cooling: Without a properly working windshield defrosting system, a buildup of moisture or ice could limit the driver's ability to see, increasing the risk of a crash. 8.Air bags: frontal: This abrasion may result in an electrical short that could cause driver's frontal air bag to unexpectedly deploy. Inadvertent deployment of the air bag may increase the risk of injury and the possibility of a vehicle crash. 9.Parking brake: If the parking brake fails to operate as designed, the vehicle could roll when parked, increasing the risk of a crash. Red temp dash light on, Yellow Engine dash light on, Powertrain dash light on and Red airbag dash light on since May 2023. Has been serviced by dealership 9 times with the same on going issues with no resolution. Worried about overall safety.
Jan 29, 2024
Shifter service light flashed on, the the car turned off while driving greater than 50 miles per hours. This happened 3 times.
Jan 21, 2024
Broken exaust manifold bolts bringing exaust fumes into cab
Aug 25, 2023
+ 25 more complaints for this component
SUSPENSION
27 complaints
The air suspension in my Ram 1500 fails suddenly without notice. When the air suspension fails, the truck becomes very unsafe to drive. It is difficult to keep the truck on the road and it happens without warning. Sometimes it corrects on its own when I restart, other times I can make it work for a while by disconnecting the battery. Right now the driver side isat least 3 inches lower than the passenger side.
Jan 02, 2025
1. Air Ride Suspension Compressor and Air Bags keep going out. Yes it is available to inspect. 2. As i was riding coming from 4 hrs away from my home rear air suspension bag went as I was on Interstate 75 at a speed of 63 miles an hr, rear started swaying. 3. Independent Repair Service 4. No 5. An Air Suspension Service light came on then went out only saw it once maybe 3 months prior to the air bags malfunctioned As I have been reading up on this, it is a Popular issue with Ram 1500.
Sep 21, 2023
The contact owns a 2013 Ram 1500. The contact stated that while attempting to start the vehicle, the engine failed to turn over. The contact then stated that the vehicle failed to deactivate from exit mode and the air suspension system compressor had frozen. Additionally, the contact stated that he waited for several minutes to start the vehicle. The contact also stated that after the vehicle was started, he was driving at an undisclosed speed however, the vehicle failed to switch from the exit mode causing the vehicle to drive lower to the ground than normal. The contact was concerned that the temperature below freezing would cause a failure with the air bag compressor. The dealer was notified of the failure and the contact was informed that the air suspension system needed to be replaced or replaced with springs as another option. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 108,000.
Apr 12, 2023
The contact owns a 2013 Ram 1500. The contact stated that the rear passenger’s side suspension air bag had failed causing the rear passenger side of the vehicle to lean down and reducing the height of the vehicle. The contact also indicated that the failure had rendered the vehicle undrivable. The vehicle was taken to the local dealer who replaced the passenger’s side rear suspension and air suspension module. The vehicle was fixed but later reoccurred. The contact indicated that the vehicle had been serviced for the same failure on four separate occasions. The manufacturer was notified of the failure. The failure mileage was 73,000.
Mar 15, 2023
The contact owns a 2013 Ram 1500. The contact stated the vehicle had seized and the air ride system became inoperable. The front end was lower than the rear end. The vehicle was taken to a local dealer where the contact was informed that the air ride pump needed to be replaced. The vehicle was repaired however, the failure recurred. The manufacturer was notified of the failure however, no further assistance was provided. The failure mileage was 99,618.
Sep 29, 2021
+ 22 more complaints for this component
SERVICE BRAKES
24 complaints
According to Ferman Dodge of New Port Richey, Florida an electronic brake sensor is apparently an issue and my local dealer says they do not have a fix. Therefore, my cruise control, sway stability and my ABS brake lights are lit up all the time. Limiting the safety features of the vehicle.
Jan 03, 2026
The ABS light, traction control light, parking brake light are on and the info center says “ Service Electronic Brake/Service ABS” I hooked up my OBDII reader and get code “C2200-49 Anti-lock Brake Module Internal - Internal Electronic Failure“ I have researched exhaustingly and this is a common problem and the part is no longer made. The safety of my truck is impacted AND I cannot fix it. I have checked 3 fuses and verified they are good. Seeing as how this is a common problem with the 2013-2018 Rams I feel this is something Ram needs to address.
Nov 02, 2025
My truck has an open N37 recall which affects the electronic stability control and causes the esc light, service abs system light and brake light symbols to illuminate, my local dealership has attempted to perform this safety recall however they have indicated they attempted to flash the software to the module but were unable to do so due to the defective/non communicating abs module. This is a crucial issue as the n37 recall rectifies issues with the Electonic Stability Control on my truck which may inadvertently illuminate the esc warning light and disable the ESC system as a result, loss of the ESC function could adversely affect the vehicles handling characteristics and cause a crash without warning. I have reached out to Ram customer care, but they are refusing to replace the defective module in order to cover the n37 recall indicating it's an out-of-pocket expense which is unreasonable. The n37 recall explicitly states the recall will cover parts and labor, the module isn't able to be flashed as the dealer's diagnostic machine isn't communicating with it, which is a hardware issue. Ram is refusing to comply and replace the abs module in order to rectify the safety recall.
Oct 04, 2025
Front brakes: on July 30 2025 the right front brakes caused the truck to pull and shimmy to the right at speed. Touch the brake and it pulled hard to the right so bad you had to turn the steering wheel to about the ten o’clock position to go straight then when letting off the brakes you had to be quick to turn the other way. Seems the brakes are not releasing after use and over heating, I had a laser temp over *450 in the wheel and hub area. This happened last year to the driver’s side and I had to replace the brake assembly on that side. Maybe the tolerances in each piston is to close so when hot they stick and over heat. This is on a truck with 17K miles. On forum’s people suggest that the brake lines are collapsing which might be the issue. This model truck has the air ride suspension so the overheating could cause a air bladder to blow or a bearing to degrease with a wheel lock up at speed. Thanks,,
Aug 01, 2025
I was driving the beltway when out of nowhere my abs, brake, and traction control lights came on. Of course I immediately panicked and then had to slam my brakes on which no longer worked and caused me to slide. Luckily I was able to pull to the side. This is my only vehicle and the wait list for a new abs module is insane. How am I supposed to drive specifically with my kid in the car.
Jul 30, 2025
+ 19 more complaints for this component
STRUCTURE
24 complaints
I was alerted today November 2025 that the fuel tank bracket support strap was unable to be reattached to the frame due to a rusted frame body where it was supposed to attach to. Luckily, it didn't come completely off and allow the fuel tank to drop to the ground while I was driving with my 2 young children in the truck causing a massive fatal accident. I spoke with the dealership regarding any recalls/coverage for this item and was made aware that they was an extended unlimited mileage warranty on this particular item that just expired in April 2025. Here we are just a few months past that and I've been alerted to the same issue, but am being told that it cannot and will not be covered as the warranty has expired. I escalated to RAM corporate customer care and was told the same thing, that they would not cover the issue and no manager would call me back at all. This is a known safety failure of this vehicle which was left by the company to be found by the driver AFTER it broke which could have had a disastrous outcome. This should have been a recall with a fix provided instead of rolling the dice with peoples lives. This could have happened months ago, well within the warranty period, but got worse and worse little by little until we got to this point now. Even me finding it now was serendipitous as I just happened to be under the truck performing other work. The company should 100% cover this repair based on their obvious knowledge of the safety problem.
Nov 17, 2025
2013 Ram 1500 truck has corroded fuel tank strap, which could lead to a fuel leak or fire. Dealer discovered while preformed oil change service.
Aug 15, 2025
I took my truck in for inspection to sell it. My auto technician said that my frame by the passenger side, rear was completely rusted and cracked and unsafe to drive. I called Dodge on 11/14/24 and they opened a case # [XXX]. They told me to take it to the dealership. I took it to 5 Corners in Cedarburg, WI and had them do an inspection where they also took photos and said that the truck was unsafe. They bounced back to Dodge and now Dodge bounced it back to the dealership. No one will respond and it has been 1 months with an unsafe vehicle. There were no indications of problems and had I not taken it in, what might’ve happened? I have an unsafe vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Dec 11, 2024
Gas tank bracket rotted. Strap is unattached.
Apr 30, 2024
Several times I came back to my truck and the locking tailgate was in the down position even though I had left it up and checked it. I was several miles back a dirt road on a secure base were nobody came near it. If this happens with a load or my trailer attached it could damage the gate or cause the load to fall out. I have inspected it but found no misalignment and this just started in 11-12/2022. The vehicle has only 15k miles on it and I’m the original owner. The truck is also a model with the Rambox sides so the tailgate is different to others. I heard that 2014 and up Rams had a recall and was wondering if the 13 should have been affected? Thanks,,
Feb 27, 2023
+ 19 more complaints for this component
FUEL/PROPULSION SYSTEM
22 complaints
Front fuel strap on gas tank pulled out of the frame
Jan 20, 2026
The frame bracket to the gas tank fuel bracket malfunction causing tank to lower and gouging the drive shaft
Sep 24, 2025
Driving truck over RR tracks in city that were not a large bump and my front fuel tank strap came loose. I looked under truck and saw strap was corroded but not broken. Then looked where the T shape strap connector attached to vehicle and it was extremely corroded and broken away. Had I been moving at a much higher speed this would have caused a serious accident.
Aug 13, 2025
My front gas tank mounting strap pulled through the frame. The gas tank was almost touching the ground and the strap was rubbing on the driveshaft. Said the recall is for up to 2012. Mine is titled as a 2013 but manufactured in November of 2012. What can be done? 13 year old truck shouldn't have a frame rusted that bad, even in Ohio
Jun 21, 2025
Front fuel tank strap pulled out of frame. The strap T portion is still intact but the mounting location on the frame rotted out. The rear strap held so the tank didn't make contact with the ground. There was a recall on the 09-12 rams for a similar issue, I think it needs be expanded to 2013 and maybe 2014 models as well.
May 24, 2025
+ 17 more complaints for this component
VEHICLE SPEED CONTROL
11 complaints
I was driving on Monday Nov. 14th. and I was at a complete stop and started to turn left. As I was accelerating and turning left... the steering wheel locked up and I could not turn the wheel left or right. I got home safely, and I looked online and noticed there is a current recall identical or very similar to what happened to me. The Recall number is VB9
Nov 16, 2022
TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE DRIVING 65 MPH WITH THE CRUISE CONTROL ENGAGED, THE CRUISE CONTROL DISENGAGED WITHOUT WARNING. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS CALLED AND THE CONTACT WAS WAITING FOR A SUPERVISOR TO CALL HIM BACK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 48,000.
Jan 22, 2019
I TOOK MY TRUCK IN 3-4 WEEKS AGO BECAUSE OF AN ALARMING ISSUE OF THE TRUCK SURGING FORWARD AT HIGHER AND HIGHER SPEEDS AFTER ACCELERATION. IT WOULD NOT STOP EVEN AFTER BRAKING. I HAD TO SHUT OFF THE TRUCK. THEY SAID THERE WAS A SPEED CONTROL RELATED RECALL AND REPLACED SOME MODULE. BOTH HAPPENED GOING 50+ MPH ON A CROWED HIGHWAY. IT HAPPENED AGAIN TWICE YESTERDAY DURING ACCELERTION. VERY SCARY AND UNSAFE. I'M AFRAID TO USE MY VEHICLE. BARELY AVOIDED ACCIDENTS EACH TIME.
Oct 11, 2018
TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE DRIVING 40 MPH, THE ACCELERATOR PEDAL WAS APPLIED AND TRAVELED TO THE FLOORBOARD. THE VEHICLE ACCELERATED TO 85 MPH WITHOUT WARNING. THE CONTACT CALLED WALLACE CHRYSLER DODGE JEEP RAM (LOCATED AT 2755 SE FEDERAL HWY STUART, FL 34994) AND SCHEDULED A SERVICE APPOINTMENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: 32212838. THE FAILURE MILEAGE WAS 60,484.
Aug 17, 2017
2013 RAM 1500. CONSUMER WRITES IN REGARDS TO VEHICLE SUDDEN ACCELERATION. *SMD SEE ALSO ODI 10809633. *DSY THE CONSUMER STATED THE VEHICLE SUDDENLY ACCELERATED UPON PUTTING THE VEHICLE IN DRIVE. THE VEHICLE ENDED UP IN BOULDERS THAT WERE NEAR THE CONSUMER'S HOME. UPDATED 07/18/2017 *JS
Sep 27, 2016
Crash: 1
+ 6 more complaints for this component
ELECTRICAL SYSTEM,EXTERIOR LIGHTING
11 complaints
THE TRUCK ACTS LIKE IT WAS RESTARTED WHEN IM DRIVING DOWN ROAD . THE LIGHTS GO OUT ALL THE GAGES TURN OFF AND RESET ITS NOT A GOOD THING WHEN U ARE DRIVING AT NIGHT. IT HAS HAPPENED MORE THEN THE ONE TIME ON 01/09/2020 IT HAS HAPPENED 3 TIMES THIS MONTH AN BE FOR THAT IT WOULD DO IT HERE AND THERE. WHEN I FIRST PURCHASED IT THE DEALER HAD IT EVERY WEEK FOR 3 MONTHS BUT IT NEVER DID IT FOR THEM BUT THERE SHOULD BE SOME RECORDS OF ME HAVING IT IN THERE. IT WOULD HAPPEN AT DIFFERENT SPEEDS ANYWHERE FROM 30 MPH TO 60 MPH
Jan 19, 2021
FIRST THING THAT HAPPENED DASHBOARD AND RADIO LIGHTS WERE GLITCHING ON AND OFF THEN WARNING INDICATOR STATED MY REAR BRAKES LIGHTS WERE OUT THEN MY TURN SIGNALS,THEN IT STATED MY HEADLIGHTS WERE OUT BUT NONE OF THESE LIGHTS OR SIGNALS WERE OUT. A MONTH LATER MY TURN SIGNAL WAS BLINKING VERY FAST SO I CHECKED IT AND MY LEFT TURN SIGNAL WAS OUT BUT THE INDICATOR DIDN'T INFORM ME I REPLACED BULB IT STARTED BACK WORKING THEN I NOTICED DRIVING HOME AT NIGHT MY HEADLIGHTS WEREN'T AS BRIGHT AS USUAL SO I CHECKED IT AND MY RIGHT SIDE HEADLIGHT WAS OUT SO I REPLACED THE BULB BUT IT DIDN'T LOOK BURNED OUT BUT I REPLACED IT ANY WAY WITH A NEW ONE IT DIDN'T COME BACK ON SO I PUT THE OLD BULB BACK IN THEN SEARCHED FOR THE FUSE EVEN CONTACTED DODGE DEALERSHIP THEY STATED THAT THAT DIDN'T KNOW WHERE THE FUSE WAS LOCATED NEITHER SO THEN LIKE 3DAYS LATER THE HEADLIGHT COMES BACK ON SO NOW TODAY 2MONTHS LATER MY SAME TURN SIGNAL AND HEADLIGHT WENT BACK OUT AGAIN DASHBOARD IS GLITCHING AGAIN AS WELL I CHANGED BULBS AGAIN STILL NO LIGHTS ALOT OF PEOPLE WITH THE SAME DODGE RAM HAVE BEEN ASKING ME IF I'VE BEEN HAVING PROBLEMS WITH MY LIGHTS LIKE THEY HAVE I STATED YES INDEED PEOPLE HAVE BEEN SAYING TO NOT TO DEAL WITH DODGE RAM 1500 BECAUSE OF THE ELECTRICAL PROBLEMS I NEED SOME ASSISTANCE OR I MIGHT NOT BE PURCHASING ANOTHER DODGE
Dec 14, 2020
HEAD LIGHTS CUT OUT DO TO CONNECTORS OVER HEATING. DOORS LOCKS DO NOT OPERATE AT TIMES. IN MOTION OR NOT.
Aug 07, 2017
WHEN DRIVING MY RADIO WILL TURN OFF AND RESET IT SELF ALONG WITH MY SPEEDOMETER CLUSTER IT WILL ALL TURN OFF WHILE DRIVING SO YOU DON'T KNOW HOW FAST YOU ARE GOING UNTIL IT RESETS AND TURNS BACK ON. *TR
Jan 31, 2017
SIMILAR TO NHTSA ID NUMBER: 10898441 I HAVE ALSO EXPERIENCED AN INTERIOR DOME LIGHT FLICKERING AND ALSO THE DRIVERS POWER WINDOW DOOR LOCK SWITCHES STOPPED WORKING. I WAS LOCKED OUT OF THE VEHICLE AND IT WAS RUNNING WITH ALL DOORS LOCKED (BY ITSELF) AND WINDOWS WERE ROLLED UP. I HAD TO CALL ROADSIDE ASSISTANCE TO GET INTO THE VEHICLE. THE SWITCH CONTINUED TO ATTEMPT LOCKING OF THE DOOR BY CONSTANTLY CLICKING. WHICH I FOUND OUT THE NEXT MORNING WHEN THE BATTERY WAS DEAD. I FOUND OUT THIS VEHICLE WAS MADE FOR AND FIRST SOLD IN CANADA WHICH IF THAT WAS DISCLOSED TO ME I NEVER WOULD HAVE PURCHASED IT. THE DIGITAL SPEEDOMETER AND THE MECHANICAL SPEEDOMETER ARE NOT SHOWING THE SAME SPEEDS. AT 30MPH THE DIGITAL ONE SHOWS 32MPH BUT AT 70MPH THE DIGITAL SHOWS 75MPH. REPAIRS ATTEMPTED AT LITHIA CHRYSLER JEEP RENO NV UNSUCCESSFUL. WHEN THE DOOR LOCKS FAILED TO WORK THE TRUCK WAS STATIONARY AND THIS LOCKING ALSO OCCURRED WHILE THE VEHICLE WAS IN MOTION AT SLOW AND FAST SPEEDS, CITY AND HIGHWAY.
Sep 30, 2016
+ 6 more complaints for this component
EXTERIOR LIGHTING
10 complaints
DEFECTIVE headlamps. Excessive moisture builds up in housing effecting performance of lights in evening. Was stopped by DPS for having bad headlamps. Dealership says it normal, no its not. It's very unsafe to drive at night with moisture in lamps. Had it looked at or inspected by independent shop and DPS. My safety is at risk for you can't see at night with all the moisture in lamps. This is a common problem with Ram 1500 all over the internet.
Apr 24, 2024
TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLAMPS AND TURN SIGNALS FAILED TO OPERATE PROPERLY. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO CHAPMAN LAS VEGAS DODGE CHRYSLER JEEP RAM (3175 E SAHARA AVE, LAS VEGAS, NV 89104) WHERE THE VEHICLE WAS DIAGNOSED AND IT WAS DETERMINED THAT CONDENSATION ENTERED THE HEADLAMPS CAUSING THE FAILURE TO THE LED LIGHTS AND TURN SIGNALS. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED TSB: 23-105-18 AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, WAS INFORMED FROM THE MANUFACTURER THAT THE TSB HAD EXPIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 155,000.*LN*JB
Nov 16, 2020
FRONT HEADLIGHT ASSEMBLIES CONDENSATION, WILL NOT GO AWAY
Dec 20, 2019
BOTH HEADLAMPS ARE EXPERIENCING SUBSTANTIAL AMOUNTS OF MOISTURE ENTERING THE SEALED BEAM AREAS, CAUSING A "FOG-LIKE" EFFECT OVER THE INTERIOR OF THE HEADLAMPS AND REDUCING THE EFFECTIVENESS OF NIGHT TIME VISIBILITY WHILE DRIVING. THE MOISTURE DOES NOT GO AWAY ON ITS OWN AFTER A FEW DAYS AS FCA ENGINEERS SAY IT SHOULD.
Feb 11, 2019
2013 RAM PASSENGER SIDE HEADLIGHT WON'T WORK DUE TO INFERIOR WIRING AND COMPUTER PROBLEM. DEALERSHIP AND SEVERAL MECHANICS HAVE CONFIRMED THIS PROBLEM. NO ONE CAN AFFORD THE 'FIX" FOR THIS ISSUE. I HAVE NO PROBLEM REPLACING BURNED OUT HEADLIGHTS BUT SEE THE POOR DESIGN OF THIS ELECTRICAL SYSTEM AS A SAFETY ISSUE THAT CAN NOT BE RESOLVED REASONABLY. I HAVE A 1995 TRUCK WITH NO HEADLIGHT PROBLEMS NOW OR EVER. IF THE DEALERSHIP CAN'T COME UP WITH AN EASY FIX THAN THE VEHICLE SHOULD BE RECALLED. OR DISCOUNTED FOR DAYLIGHT ONLY.
Nov 19, 2018
+ 5 more complaints for this component
AIR BAGS,SEAT BELTS
8 complaints
The contact owned a 2013 Ram 1500. The contact stated that while her husband was driving at 60-65 MPH on the highway, he crashed head-on into a culvert. The driver side air bag failed to deploy, and the front driver’s side seat belt failed to retract. A police report was filed. The ambulance arrived on scene and transported the driver to the hospital where he suffered from a chipped and fractured vertebrae. The driver was the only occupant at the time of the failure. The vehicle was deemed totaled. The vehicle was towed to an impound lot where the insurance company was retrieving the vehicle from. The manufacturer was notified of the failure. The failure mileage was 108,000.
Mar 28, 2022
Crash: 1
Injuries: 1
I RECEIVED A SAFETY RECALL LETTER IN THE MAIL ON JULY 03,2017. THE DEALERSHIP WHERE I PURCHASED THE VEHICLE REFUSED TO MAKE THE NECESSARY REPAIRS. THE DEALERSHIP IS LOCATED AT 2173 SOUTH WOODLAND BOULEVARD DELAND , FLORIDA 32720. PHONE NUMBER (386)736-3000. REFER TO T25/NHTSA 17V-302 .
Jul 24, 2017
TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V460000 AND 15V459000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Sep 12, 2016
TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V460000 (AIR BAGS, SEAT BELTS) AND 15V459000 (AIR BAGS); HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Oct 20, 2015
TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V460000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Sep 22, 2015
+ 3 more complaints for this component
FUEL SYSTEM, GASOLINE
6 complaints
The contact owns a 2013 Ram 1500. The contact stated that upon coming to a complete stop at the red traffic light, there was an abnormally loud metallic sound coming from underneath the vehicle. The contact was able to drive to the residence and inspect the vehicle. The contact noticed that the fuel tank had detached and was hanging by the rear fuel tank strap. The failure was due to corrosion on the fuel tank frame bracket. Pictures were taken of the failure and sent to a friend who was a certified mechanic. The contact was informed to strap the fuel tank back into place. The vehicle was not diagnosed or repaired by a certified mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 18V160000 (Fuel System, Gasoline); however, the VIN was not included. The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The failure mileage was approximately 184,000.
Jan 14, 2026
The contact owns a 2013 Ram 1500. The contact stated that while driving at approximately 50 MPH, the fuel appeared to be emptying quickly. The contact stated that while walking to the vehicle, the contact observed that the gas tank was hanging out of the truck and extremely close to the ground. The gas tank was tied in place with a tie-down strap and taken back to the contact's residence. The contact stated that the vehicle was stopped frequently to confirm that the gas tank was secured. The contact was concerned that the tank would detach again and cause a fire. The dealer was contacted. The vehicle was not repaired. The contact discovered an unknown extended warranty however, the vehicle was not included. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 115,000.
May 06, 2024
The contact owns a 2013 Ram 1500. The contact stated that while driving at an undisclosed speed, he heard an abnormal sound coming from the engine compartment, prompting him to pull to the shoulder of the roadway. After a visual inspection, the contact observed that the fuel tank strap had become detached, resulting in gasoline leaking from the vehicle. No warning lights were illuminated. The vehicle was towed to an independent mechanic, who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 107,000.
Mar 05, 2024
The contact owns a 2013 Ram 1500. The contact stated that while inspecting the vehicle he noticed that the gas tank strap was hanging down. The manufacturer was contacted and a case was opened. The manufacturer's customer service representative advised the contact to call the dealer to schedule a diagnostic test. The contact stated that he received an extended warranty letter for the fuel tank strap. The contact was relating the failure NHTSA Campaign Number: 18V160000 (Fuel System, Gasoline) however, the vehicle was not included in the recall. The failure mileage was 55,623.
May 03, 2022
SEVERE SHAKING AT HIGHWAYS SPEED,APPEARED TO BE A WHEEL OR ENGINE PROBLEM SO PARKED THE VEHICLE AND MADE APPOINTMENT TO DEALER, REVEALED THAT THE ONE STRAP HOLDING THE FUEL TANK WAS OFF AND THE OTHER WAS SO LOOSE AS TO MAKE THE TANK ERRATICALLY WITH A CHANCE OF FALLING OFF. INCREDIBLE THAT A PERSON SPENDS ALMOST $60,000 AND YOU GET A VEHICLE WHICH CAN POTENTIALLY CREATE A HAZARD SUCH AS THIS! WHAT ELSE IS COMING? *TR
Apr 10, 2014
+ 1 more complaint for this component
ENGINE AND ENGINE COOLING
6 complaints
The contact owns a 2013 Ram 1500. The contact stated while driving approximately 30 MPH, and at other speeds, the vehicle started making an abnormal ticking sound and decelerated independently. The contact stated that upon depressing the accelerator pedal, the engine failed to rev and the vehicle slowly accelerated. There was no warning light illuminated. The contact stated that the abnormal ticking sound had become louder and more frequent, causing her to stop driving the vehicle. The local dealer was notified of the failure, but declined to set up an appointment for diagnostic testing. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 200,000.
Oct 11, 2023
The contact owns a 2013 Ram 1500. The contact stated while driving approximately 40 MPH, the HVAC system failed to defrost the windows. The vehicle was taken to a local mechanic where it was not diagnosed. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 13V177000 (Engine and Engine Cooling) however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 133,000.
Feb 08, 2022
TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE STARTING THE VEHICLE, THE CONTACT HEARD AN ABNORMAL CLICKING NOISE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED YARK CHRYSLER JEEP DODGE RAM FIAT (6019 CENTRAL AVE, TOLEDO, OH 43615, (419) 877-7712), BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT STATED THAT THE FAILURE WAS DUE TO BOLTS IN THE MANIFOLD. THE FAILURE MILEAGE WAS 71,666. THE VIN WAS UNKNOWN.
Aug 05, 2019
TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE OPERATING THE VEHICLE, AN EXHAUST LEAK WAS DISCOVERED. NO FURTHER INFORMATON WAS AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.
Apr 14, 2016
WHEN USING THE HEATER OR AIR CONDITIONER A TOXIC SMELL FILLS THE CAB CAUSING METALLIC TASTE AND OCCUPANTS TO HAVE A HEADACHE. THE FACTORY SAYS THAT THEY ARE AWARE OF THE PROBLEM AND HAVE EVEN APPLIED A STAR CASE NUMBER [XXX] WITH A RELEASE DATE OF 10/24/2013. THEY SAY THAT THE ISSUE IS BOTHERSOME BUT HAS NO EFFECT ON DURABILITY OR LONGEVITY OF THE COOLING SYSTEM. THIS IS NOT MY CONCERN. MY CONCERN IS, THIS TOXIC SMELL CAUSING LONG TERM HEALTH PROBLEMS OR CANCER? I HAVE READ MANY FORUMS ON THE SUBJECT SOME DATING BACK TO MARCH 2013. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Jan 08, 2014
+ 1 more complaint for this component
ELECTRICAL SYSTEM,AIR BAGS
6 complaints
The airbag light turns on and beeps. The truck is available for inspection. A dealership told us it was the sensors that have gone bad. It is odd that all the sensors would go bad all at one time. Concern is if there is an accident, the air bags will not go off as intended. There is also concern that the airbags could go off while driving. Also it is beeping often while driving and it is distracting. There are no other issues. But we see that there has been recalls in the past over airbag systems on this truck. We are very concerned since the truck carries very precious cargo.
Feb 03, 2023
CONSTANT ELECTRICAL ISSUES. AIR BAG LIGHT CAME ON MULTIPLE TIMES BEFORE FINALLY BEING REPAIRED. AC/HEATER MOTOR WENT OUT 4 TIMES BEFORE IT WAS DETERMINED THE WIRING HARNESS HAD BURNT. HEATER WOULD GO ON AND OFF ON IT'S OWN
Apr 11, 2020
AS OF YET, THERE HAS NOT BEEN AN ACCIDENT HAPPEN. HOWEVER, I JUST FINISHED A 15 MILE DRIVE AND MY AIRBAG LIGHT AND THE MESSAGE "SERVICE AIRBAG SYSTEM" HAS COME ON AND OFF 6 TIMES AT RANDOM. IN DOING MY OWN RESEARCH, IF THE CLOCKSPRING IN THE WHEEL WHICH CONNECTS THE AIRBAG LOSES CONNECTION IT WILL CAUSE THAT FAULT POSSIBLY LEADING TO AN AIRBAG FAILURE TO DEPLOY IN THE EVENT OF AN ACCIDENT. THIS HAPPENED BOTH WHILE MOVING AND ALSO WHILE STATIONARY.
Feb 01, 2019
AS I WAS PARKING MY VEHICLE I HEARD A CLICK SOUND. IMMEDIATELY AFTER THE AIRBAG LIGHT ILLUMINATED ALSO HORN/RADIO/CRUISE CONTROL STOPPED WORKING. VERY UNSAFE. NOT FARE FOR A DEFECT LIKE THIS TO HAPPEN. AFTER READING FORUMS ONLINE THIS IS A KNOWN PROBLEM THAT FCA HAS NOT LOOKED INTO.
Sep 02, 2018
AT STARTUP, HORN AND ALL ELECTRICAL BUTTONS ON THE LEFT SIDE OF THE STEERING WHEEL AND BACK OF THE STEERING WHEEL WERE INOPERATIVE. UNABLE TO MAKE HANDS FREE CALLS, BLOW HORN, OR CHANGE DRIVERS DISPLAY SCREENS. WILL THE STEERING WHEEL AIRBAG WORK? TRUCK WAS SENT TO DEALER FOR REPAIRS AND RETURNED NOT REPAIRED. IT'S GAONG BACK AGAIN. MILAGE 21,112, OWNED 36 MONTHS AND 3 WEEKS.
Sep 17, 2016
+ 1 more complaint for this component
VISIBILITY/WIPER
6 complaints
The heat works on the passenger side but not the drivers side. This makes it impossible to see on cold days because the defrost will not work. It is in the shop now. They have changed actuators, blend doors, heater core and still can't find the issue. When checking the internet, I see that this is a common problem with Dodge, Ram, Chrysler vehicles.
Nov 10, 2021
HEAT BLOWS OUT OF THE PASSENGERS SIDE VENTS AND DEFROSTER BUT NOT THE DRIVERS SIDE. THIS CREATES VISIBILITY PROBLEMS AS THE WIND SHIELD FOGS EASILY AND FREQUENTLY.
Nov 01, 2019
NO HEAT ON DRIVERS SIDE
Nov 27, 2018
DRIVING DOWN THE HIGHWAY ON A RAINY DAY WITH WIPERS ON, SUDDENLY THEY FREEZE IN THE MIDDLE OF THE WINDSHIELD AND DO NOT RESPOND TO ON/OFF OR THE DIFFERENT LEVELS, THEY SIT STUCK IN THE MIDDLE OF THE WINDSHIELD. AFTER ROUGHLY 10 MINUTES I TURN THEM ON TO FULL SPEED AND THEY WORK, BUT THE HOMING POSITION NOW HAS THEM SITTING STRAIGHT UP AND DOWN (THINK OF SCHOOL BUS), INSTEAD OF LAYING DOWN PER USUAL. I HAVE BEEN UNABLE TO FIX THIS ISSUE AND FORUMS ALL AROUND HAVE COMPLAINTS REGARDING THIS PARTICULAR ISSUE, SOME WORSE SOME NOT. THE WIPERS FREEZING COULD HAVE CAUSED AN ACCIDENT HAD INCLEMENT WEATHER BEEN AN ISSUE OR THE RAIN WAS COMING DOWN HARDER DECREASING VISIBILITY.
Nov 09, 2017
MY MULTI-FUNCTION DISPLAY ON MY 2013 RAM 1500 HAS GONE BLANK. THIS IS A CRITICAL SAFETY DEVICE BECAUSE I HAVE LOST THE USE OF MY BACKUP CAMERA WHICH IS INVALUABLE ON THIS LARGE VEHICLE. I HAVE ALREADY BUMPED INTO SMALL OBJECTS WHILE IN REVERSE, WHICH I WOULD NOT OF IF MY DISPLAY WAS WORKING. AND BY THE GRACE OF GOD, I HAVE NARROWLY ADVERTED A MORE SERIOUS ACCIDENT. THE DISPLAY ALSO SHOWS OTHER NON-CRITICAL FUNCTIONS, SUCH AS THE RADIO AND NAVIGATION, BUT I AM BRING IT TO THE ATTENTION OF THE NTSB BECAUSE OF THE SO IMPORTANT BACK UP CAMERA THAT PROVIDES A VERY IMPORTANT SAFETY FEATURE, ENHANCING THE DRIVERS REARWARD VISIBILITY. I HAVE CHECKED THE FUSES AND TRIED RESETTING THE COMPUTER BY DISCONNECTING THE BATTERY, BUT THIS DID NOT FIX THE PROBLEM. THE DEALER SAYS THAT THE DISPLAY UNIT NEEDS TO BE REPLACED AT A RIDICULOUS COST. THE DEALER SAID THIS IS A COMMON PROBLEM WITH THE 2013 RAM 1500. MY PERSONAL RESEARCH ONLINE CONFIRMS THIS THROUGHOUT THE MESSAGE BOARDS. PLEASE SEE THE FOLLOWING LINK: HTTP://WWW.TUNDRAHEADQUARTERS.COM/BLOG/NEW-RAM-1500-OWNERS-REPORT-RADIO-PROBLEMS/ I AM REQUESTING THE NTSB TO LOOK INTO THIS IMPORTANT SAFETY PROBLEM BEFORE SOMEONE GETS HURT OR KILLED, AND TO ORDER AN IMMEDIATE RECALL BY RAM TO FIX THIS CRITICAL SAFETY PROBLEM AND MANUFACTURER DEFECT. THANK YOU.
Mar 31, 2017
Crash: 1
+ 1 more complaint for this component
SERVICE BRAKES, HYDRAULIC
5 complaints
The contact owns a 2013 Ram 1500. The contact stated that after starting the vehicle, the brake, ABS, and traction control warning lights illuminated and the message to "Service ABS" was displayed. The contact stated that while driving at an undisclosed speed with the cruise control activated, the cruise control system failed to operate as intended. The vehicle was taken to a dealer where it was diagnosed and determined that the ABS control module had internal electronic failures and produced DTC: C2200-49. The contact was informed that the ABS control module needed to be replaced. The vehicle was not repaired due to parts being on back order. The manufacturer was notified of the failure. The failure mileage was approximately 128,000.
Dec 18, 2025
The contact owns a 2013 Ram 1500. The contact stated that upon starting the vehicle, the ABS warning light and the traction control warning light were illuminated. The “Service Now” message was displayed. The vehicle was taken to an independent mechanic who confirmed that the ABS control module, Part Number: 68210719AB; needed to be replaced. The vehicle was not repaired due to the part being on back order. The manufacturer was contacted and informed that the contact to get on a waiting list for the repair. The failure mileage was approximately 120,000.
Dec 11, 2025
The contact owns a 2013 Ram 1500. The contact stated while driving 60-65 MPH, the ABS, the brakes, and the traction control warning lights were illuminated. Additionally, the contact stated that the vehicle failed to accelerate as needed while depressing the accelerator pedal and the vehicle was driving sluggishly. The contact stated that the failure caused the transmission and the engine to overheat. The vehicle was taken to the dealer where it was diagnosed and determined that the ABS module and sensor needed to be replaced; however, the parts were on backorder. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 200,393.
Jul 07, 2025
The contact owns a 2013 Ram 1500. The contact stated that while driving at undisclosed speeds, the ABS and brake warning lights illuminated. The vehicle was taken to an independent mechanic, who determined that there was a faulty ABS module with code C2200-49 retrieved. The ABS showed an internal failure. The contact tested all wires, ground data, and became aware that the ABS module had internally shorted, and the ABS warning light was flashing on and off. The contact called the local dealer and was informed that the parts were on back order. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 75,280.
Oct 11, 2024
The contact owns a 2013 Ram 1500. The contact stated that while operating the vehicle, the ABS warning light remained illuminated. During the failure, the traction control and cruise control features were inoperable. The vehicle was taken to the local dealer who diagnosed that the ABS Control Module was faulty and needed to be replaced; however, the part was on backorder and not available. The vehicle was not repaired. The manufacturer was notified of the failure and confirmed that the part was not yet available. The failure mileage was 86,000.
Aug 08, 2024
STEERING,SERVICE BRAKES
5 complaints
Electronic power steering has completely stopped all at once. 102000 miles on the truck. It’s also had an issue with the abs brake system.
Jun 23, 2025
Complete failure of power steering and also ABS has misfunctioned.
Aug 12, 2024
Malfunctioned ABS module. ABS , ESP, and trailer brake control not working. When ABS or ESP would be activated an error occurs and truck goes into neutral with neutral light blinking on shifter. ABS did not activate and almost hit a deer. ESP did not activate and almost spun into ditch. Working with dealer currently to confirm.
Jul 11, 2024
I parked at a house where I was doing a service call for a plumbing issue. The house has a 45 degree driveway. I killed the truck and I exited the vehicle and started my work inside. I needed my headlamp from the visor of the truck. I came out to the truck to get my headlamp. I put my right knee onto the driver seat and grabbed my headlamp. My elbow hit my shifter and my truck took off rolling backwards. I was able to get away from the truck, the truck jumped the curb across the street and came to a stop in an open grassy spot. I walked to the truck to see if I could tell what happened. The truck was not cranked at the time and I had the keys in my pocket. I tried to put the truck into park and couldn’t do so. I put the key into the ignition and turned the key so that I could put the truck into park and crank it. Couldn’t shift it up. I called my friend who is s master mechanic and he removed the steering wheel cover and pushed a yellow button down in which then he was able to shift it back into park. I drove the truck home which was very tough bc there was no longer any power steering. Very hard to do. I got the truck home and i haven’t used it because it no longer has assisted steering which was working fine before this happened.
Apr 16, 2023
HAD TO START BRAKING QUICKLY AND THE SHAKING WHAT THE DEALER NOW TELLS ME IS FROM WARPED ROTORS CREATED A VERY UNSAFE FEELING AND HAS TO AFFECT THE BRAKING PERFORMANCE. I BELIEVE THAT NO VEHICLE WITH NOW 27000 MILES ON IT SHOULD HAVE WARPED ROTORS. SEEMS PRETTY OBVIOUS THEY ARE EITHER DEFECTIVE OR THE CHEAPEST QUALITY ROTOR THEY COULD PURCHASE.THIS VEHICLE IIS DESIGNED FOR TOWING, AND HAULING A VARIETY OF IITEMS. ALSO AROUND THE SAME TIME I STARTED NOTICING AT TIMES A CLUNKING NOISE FROM THE FRONT END. THE DEALER INFORMED ME THAT IT WAS A STRUT BEARING GONE BAD. THEY DID REPLACE THAT PART UNDER WARRANTY. ONCE AGAIN THIS MADE THE VEHICLE STEERING FEEL UNSAFE. I HAVE CONTACTED RAM DIRECTLY AND SO FAR THEY HAVE OFFERED ZERO ASSISTANCE IN DEALING WITH THE BRAKE ROTOR IISSUE. ONCE AGAIN IT APPEARS THAT RAM OBVIOUSLY IS NOT CONCERNED WITH THE CONSUMERS SAFETY. WHETHER IT IS DEFECTIVE OR CHEAPLY MADE PARTS, THEY SHOULD BE MORE CONCERNED AND RESPONSIVE TO CUSTOMER COMPLAINTS. I AM NOT WILLING TO PAY TO REPLACE ROTORS AND PAFS WITH ONLY 27000 MILES ON IIT. HOW MANY OTHER RAM TRUCKS ARE OUT THERE WITH THE SAME ISSUE THAT THEY ARE NOT ADDRESSING. BRAKING AND STEERING ARE 2 TOP COMPONENTS OF THE VEHICLES SAFETY AND THEY SHOULD NOT BE ABLE TO SKIRT THE ISSUES AND PUT PEOPLES LIVES AT RISK.
Jul 31, 2015
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
5 complaints
AS I WAS DRIVING TO WORK THIS MORNING I HAD MY CRUSE CONTROL SET AT 65MPH. I REACHED THE NORMAL POINT IN WHICH I TURN THE CRUSE CONTROL OFF EVERY MORNING DUE TO AN APPROACHING INTERSECTION AND THE CRUSE CONTROL BUTTONS ON THE STEERING WHEEL WOULD NOT FUNCTION. I HIT THE BRAKE PEDDLE AND THE CRUSE STILL WOULD NOT SHUT OFF. I WAS ABLE TO GET OUT OF THE TURN LANE AND PROCEED THROUGH THE INTERSECTION, WHICH WAS LUCKILY GREEN, AND SHIFTED THE VEHICLE INTO NEUTRAL AND SHUT IF OFF. UPON STARTING THE VEHICLE BACK UP THE CRUSE CONTROL BUTTONS WILL NOT FUNCTION. I TRIED AGAIN THIS AFTERNOON AND THEY ARE WORKING JUST FINE. EVER SINCE THE WIRE HARNESS WAS REPLACED A FEW YEARS AGO THERE HAVE BEEN ISSUES WITH THE VOLUME CONTROLS FOR THE RADIO BUT THIS IS THE FIRST TIME I HAVE HAD ANY ISSUE WITH THE CRUSE CONTROL. WHAT IF THIS WOULD HAVE HAPPENED AT A BUSY INTERSECTION WITH A RED LIGHT?
Apr 04, 2019
KEYFOB DOES NOT WORK PROPERLY. IT OPENS THE TRUCK ON ITS OWN AND KEEPS TRYING TO OPEN ALL TIME WHEN KEYFOB IS NEAR.
Mar 21, 2019
CRUSE CONTROL STOP WORKING ALSO DRIVER DOOR MASTER SWITCH STOP WORKING EXCEPT THE 2 BACK WINDOWS
Mar 21, 2019
TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT STATED THAT THE CRUISE CONTROL BECAME INOPERABLE. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SWITCH AND WIRING HARNESS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.
Mar 31, 2016
I WAS DRIVING MY 2013 DODGE RAM 1500 AND AS I WAS COMING TO A STOP. WHEN I BEGAN TO COST OUT ONTO THE ROAD I HIT THE ACCELERATOR THE WAS A HUGE ENGINE REV BUT NO POWER AS I LOOKED TO THE SHIFTER ON THE DASH THE D WAS FLASHING ORANGE HAD TO PUT MY FOOT ON BRAKE SHIFT TO N AND THEN WAIT FOR A FEW SECONDS TO SHIFT BACK INTO D AND PULL AWAY. HAD ANOTHER VEHICLE BEEN COMING I WOULD HAVE BEEN IN BAD SHAPE. THIS IS AT LEAST THE 4TH OR 5TH TIME IT HAS HAPPENED AND HAVE BEEN TO DEALER AND THEY SAY NEVER HAD ANY OTHER COMPLAINTS. *TR
Apr 01, 2015
TIRES
5 complaints
TL* THE CONTACT OWNS A 2013 RAM 1500 EQUIPPED WITH GOODYEAR WRANGLER TIRES, SIZE: P275/60R20. THE CONTACT STATED THAT ALL FOUR TIRES HAD NO TREAD AND WERE LESS THAN A YEAR OLD. THE VEHICLE WAS TAKEN TO A LOCAL INDEPENDENT MECHANIC WHO CONFIRMED THE FAILURE, BUT THE TIRES WERE NOT REPLACED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE TIRE AND VEHICLE FAILURE MILEAGE, DOT NUMBER, AND VIN WERE NOT AVAILABLE.
Jul 30, 2018
TL* THE CONTACT OWNS A 2013 RAM 1500 EQUIPPED WITH GOODYEAR TIRES, TIRE LINE: WRANGLE, TIRE SIZE: 275/60R/20 N/A. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, A LOUD SOUND EMITTED FROM THE REAR OF THE VEHICLE. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE REAR PASSENGER SIDE TIRE HAD BLOWN OUT. THE CONTACT MENTIONED THAT AFTER INSTALLING THE SPARE TIRE AND REVERSING OUT OF THE RESIDENTIAL GARAGE, THE FRONT DRIVER SIDE TIRE BLEW OUT CAUSING DAMAGE TO THE FENDER. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE TIRES WERE NOT REPLACED. THE DOT NUMBER WAS NOT AVAILABLE. THE VEHICLE FAILURE MILEAGE WAS 71,520 AND THE TIRE FAILURE MILEAGE WAS UNKNOWN.
Jan 04, 2016
I WAS DRIVING 35 MPH ON AN ASPHALT PAVED ROAD IN MY 2013 RAM 1500 CREW CAB, WITH 3,842 MILES ON THE ODOMETER, ON 11/JULY/2014. THE LEFT FRONT TIRE, GOODYEAR WRANGLER SR-A 275/60R20, EXPLODED VIOLENTLY CAUSES INSTANT DEFLATION. THE TIRE TREAD SPLIT COMPLETELY IN HALF FROM OUTSIDE TOP OF RIM TO INSIDE TOP OF RIM. DURING THE PROCESS OF ALL THIS, THE TIRE MANAGED TO MANGLE MY INNER FENDER WALL AND RIP MY LEFT FRONT FENDER FROM ITS ANCHOR BOLTS CAUSING $1,200 WORTH OF DAMAGE. SEARS AUTO DEPARTMENT REPLACED THE TIRE AT NO CHARGE DUE TO BEING COVERED BY ROADSIDE ASSISTANCE. I FILED A COMPLAINT WITH THE GOODYEAR CLAIMS DEPARTMENT AND HAD THE TIRE MAILED TO THEIR INSPECTION DEPARTMENT. I RECEIVED A LETTER IN THE MAIL INFORMING ME THAT THE CLAIM WAS BEING DENIED DUE TO NO FAULT ON THE TIRE. GOODYEAR SAID THE TIRE WAS PUNCTURED AND HAD NORMAL DEFLATION. AFTER RECEIVING THE TIRE BACK FROM GOODYEAR, I TOOK IT TO 3 SEPARATE STORES IN MY TOWN TO GET A SECOND OPINION. WITH OVER 85 TOTAL YEARS OF EXPERIENCE COMBINED, THE FINAL VERDICT WAS A UNANIMOUS AGREEMENT...NONE OF THEM HAD EVER SEEN A 20" TRUCK TIRE COMPLETELY SPLIT FORM BEAD TO BEAD IN THEIR ENTIRE CAREER. I HAVE LETTERS TO VERIFY THIS INFORMATION. I AM NOW LOOKING INTO A SMALL CLAIMS COURT CASE AGAINST GOODYEAR IN ORDER TO GET PAYMENT FOR THE DAMAGE CAUSED TO MY VEHICLE. *TR
Aug 19, 2014
TL * THE CONTACT OWNS A 2013 DODGE RAM 1500 EQUIPPED WITH GOODYEAR WRANGLER TIRES, SIZE P265/70R/17. THE CONTACT STATED THAT WHILE DRIVING 5 MPH ON A GRAVEL ROAD, THE FRONT DRIVER SIDE TIRE BECAME PUNCTURED BY ONE OF THE ROCKS CAUSING IT TO DEFLATE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FAILURE OCCURRED AS A RESULT OF THE TIRES NOT BEING RATED AS TRUCK TIRES, WHICH CAUSED THEM TO EASILY BECOME PUNCTURED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE TIRES WERE NOT REPLACED. NEITHER THE VIN NOR THE DOT NUMBER WAS AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 4,800.
Jun 13, 2014
WE HAD A TOTAL TIRE FAILURE ON OUR 2013 DODGE RAM TIRE. THEY ARE GOODYEAR P27560R20 SR-A THIS TIRE BLEW OUT AT 60 MPH ON A STATE HIWAY IN NEAR BURNS OR. THE ROAD WAS CLEAR OF ANY OBJECTS. THIS TIRE SPLIT FROM BEAD COIL TO BEAD COIL, IN A PERFECTLY STRAIGHT LINE. I HAVE CONTACTED GY AND THEIR RESPONSE WAS THE OLD FIRESTONE TWO STEP. NOT OUR PROBLEM. THERE WAS 5000 MILES (ABOUT) ON THE TIRE AT THE TIME AND MOST ON THIS TRIP. HAD 4 TIRE SHOP LOOK AT THE TIRE ON THIS TRIP TRYING TO GET A REPLACEMENT. ALL THE TIREMEN THAT SEEN THE TIRE SAID THEY HAD NEVER SENN ANYTHING LIKE THIS BEFORE. I HAVE ALSO FOUND OTHER ON COMPLAINT SITES THAT TELL THE SAME STORY. PLEASE LOOK INTO THIS BEFORE SOMEONE GETS KILLED. I WILL TRY TO GET THE OTHER TO FILE A COMPLAINT ALSO. *TR
Aug 19, 2013
STEERING,UNKNOWN OR OTHER
4 complaints
To whom it may concern, I'm currently experiencing an intermittent flashing red steering column and exclamation point on my dash as well as the power steering disengaging, forcing me to manually wrestle with the steering wheel while trying to control the truck without crashing and potentially killing myself as well as others. I googled this issue and came across the instructions on how reset the EPS by resetting the system by turning the truck off, then back on and turning the steering wheel fully to the left and holding then to the right and holding. This was just a temporary fix until it happened again. Then I reached out to the dealership and they suggested that I reach out to Ram Customer Care. In the process I also found a FCA Equipment Safety Recall VB9/ NHTSA 19E-077 Electronic Power Steering Gear that covered my year and model truck. Ram Customer Care asked me for my VIN and the issue that I was experiencing but stated there were no recalls for my vehicle VIN. They also suggested that I reach out to NHTSA.GOV to file a complaint so that NHTSA can add my VIN to the above or any recall dealing with the EPS Rack & Pinion system so the dealership can fix this hazardous issue stated in any recall or lawsuit for the 2013-2019 Ram 1500 pickup trucks. I am requesting that my VIN be added to the above or any other recalls that are associated with safely operating my truck to protect myself and others while driving on our highways and byways.
Dec 30, 2025
On a cold morning in February of 2025, i was going to get my wife and me a biscuit and sausage for breakfast. I went to the garage, cranked my truck and noticed the steering wheel would not move. I also noticed a steering wheel light with an exclamation running through it on my instrument panel. I shut it down and went inside to tell my wife. She did a search on the internet and found that others were having this same problem and that dodge had a recall for vehicles with this problem. I called dodge's home office where they checked my vin number and said that my vehicle did not have any recalls. I told her that maybe she should add my truck to the recall list as I was having the same steering problem as many others. I got NO satisfaction from her and after reading information that other dodge owners had posted i realized that these people weren't going to do anything about this. At one point i called the dodge home office again only this time i got a recording that said; "You are calling about your 2013 dodge truck. (I wondered how she had this information.) Please press a number to be connected to someone." I was connected to a lady in Taiwan. She spoke very broken English and I asked her to put someone else on the phone. She argued that she spoke English and I got irritated with her and hung up. I believe this is by design as dodge wants to do just that, dodge their responsibilities to their customers. No one has inspected my truck as I can't remove it from the garage. I was told that the tool that was plugged into my computer system would not reveal my problem if the steering system was working. The only way that I can get it to a mechanic is if the steering is working. I have puchased and installed a 10 amp fuse in the fuse panel and a 120 amp battery cable fuse on the battery. Neither solved my problem. so now I have a 2013 dodge ram truck (Like new) with 32,000 miles that I can't drive because I can't steer it. Please do something about this!!!!!
Sep 20, 2025
My 2013 Ram pick-up truck has the same problem as everyone else's the electric rack and pinion which it went out last year. I think I might have a blown head gasket. My truck is broke down infront of my home. I'm disabled I can't afford to get it fixed at the moment
Jan 04, 2025
I had to replace my Rack and Pinion and tie rods because my steering wouldn't work and my truck only has 51,744k miles on it. This makes no sense to me. This should be a recall issue.
Apr 15, 2024
VEHICLE SPEED CONTROL,SERVICE BRAKES
4 complaints
My ABS, Traction Control, and BRAKES light illuminated while driving. I used an OBD2 scanner to check for any alarms or issues and found out my ABS Control Module has an internal fault. The part has been discontinued and the replacement is on backorder for more than a year. The only fix I have been able to find is using third party repair or out having a refurbished part from anonymous sellers online with no guarantee of it working. This issue impacts the anti-lock braking system, the stability control, and cruise control functionality of my vehicle.
Sep 19, 2025
My abs control computer has failed. No abs/esc or cruise control. Dodge says the controller is on engineering hold and will not be available until March of 2024 at the earliest. This has been out since May. It is a safety issue that I need repaired. I cannot believe it has taken so long to get the part.
Dec 08, 2023
ABs brake system malfunction lights stays on cruise control not working some days the break lights don't come on the cruise control starts back working
Dec 07, 2021
TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE DRIVING 57 MPH, THE ACCELERATOR PEDAL BECAME STUCK AND WOULD NOT RELEASE. THE CONTACT APPLIED BOTH FEET IN AN ATTEMPT TO DEPRESS THE BRAKE PEDAL AND STOP THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WOULD NOT STOP ACCELERATING AND THERE WAS A COMPLETE LOSS OF BRAKE FUNCTIONALITY. THE CONTACT MANAGED TO PULL OFF THE ROAD AND PLACED THE VEHICLE IN THE PARK POSITION. THE CONTACT SMELLED A BURNING ODOR AND NOTICED SMOKE RISING FROM UNDERNEATH THE VEHICLE. THE VEHICLE WAS TOWED TO BILL MARSH CHRYSLER DODGE AND JEEP (408 WEST MILES ROAD, KALKASKA, MICHIGAN 49646, 231-258-9192) TO BE DIAGNOSED, BUT THERE WERE NO WARNING INDICATORS ILLUMINATED OR DIAGNOSTIC TROUBLE CODES PRESENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 137,000. *TT UPDATED 10/9/18*JB
Aug 27, 2018
Fire: 1
POWER TRAIN,ELECTRICAL SYSTEM
4 complaints
Issues with pcm, emc, tps. After 98,000 miles everything started not reading correct and giving false check engine light. I bought truck two years ago and it’s hard to believe dealership didn’t no. 2013 ram trucks need to be pulled off market. Nobody can tell you what’s wrong. The truck starts when it wants to. Hits the gas when it wants to. Them machines say no code no problem. If the code that originally popped up said computer not receiving info. Then of course you can’t read problems.
Sep 22, 2023
FIRST PROBLEM. AFTER LOCKING TRUCK THE INSTRUMENT PANEL LIGHTS AND GAUGES CONTINUE TO FLASH AND GAUGES FLICKER. THIS GOES ON FOR ABOUT 10 MINS OR SO. DEALER CANT FIND PROBLEM. SECOND PROBLEM IS TRANSMISSION. WHEN COMING TO A STOP AND THE TRUCK HAS STOPPED MOVING YOU GET A BUMP FROM TRANSMISSION. ONCE AGAIN DEALER NO HELP. BEEN GOING ON FOR 2 YRS.
Feb 13, 2016
TL*THE CONTACT OWNS A 2013 DODGE RAM 1500. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN TO EXIT HIGHWAY TRAFFIC, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESUMED NORMALLY AFTER BEING RESTARTED. IN ADDITION, THE HEADLIGHTS AND PANIC ALARM WOULD ACTIVATE INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER, WHO PERFORMED A DIAGNOSTIC BUT WAS UNABLE TO LOCATE A FAILURE CODE. THE VEHICLE WAS ALSO TEST DRIVEN, BUT THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 3,000 AND THE APPROXIMATE CURRENT MILEAGE WAS 5,000.
Oct 16, 2013
THIS IS A NEW VEHICLE. FOUR TIMES I ENCOUNTERED THE DISPLAY OF THE MESSAGE VEHICLE NOT IN PARK WHILE DRIVING ON THE ROAD. THIS IS A VERY CONFUSING AND DANGEROUS MESSAGE SINCE IT APPEARS TO BE RELATED TO A DOOR NOT BEING FULLY CLOSED. I REPORTED IT TO THE DEALER ON MARCH 11TH. THE MANAGER APPEARED TO BE AWARE OF A PROBLEM WITH THIS MESSAGE AND SAID HE WILL REPORT IT TO AN ENGINEER WHEN HE VISITS THE DEALERSHIP. THE REASON FOR REPORTING THIS IS I AM NOT SURE THIS PROBLEM WILL BE CORRECTED FOR MY VEHICLE. *TR
Mar 12, 2013
ELECTRICAL SYSTEM,ENGINE
4 complaints
Electrical Power Steering (EPS) light turned on. Car is not drivable at this time. I understand that there is a known defect with the EPS in this make and model of the year.
Apr 15, 2022
WHEN PARKING I GET ERROR 'VEHICLE NOT IN PARK' AND ENGINE WILL NOT SHUT OFF. SEEMS STUCK AND UNTIL YOU PUT IT IN REVERSE, THEN DRIVE, THEN PARK MULTIPLE TIMES IT WILL ALLOW YOU TO SHUT THE ENGINE OFF. EVERYTIME I TRY AND PARK AND I AM STATIONARY FOR THE PAST MONTH.
Nov 16, 2018
THERE IS A ELECTRICAL CONNECTOR UNDER THE DASH THAT COMES LOOSE.. THE TRUCK SHUTS DOWN WITH NO CONTROL. WILL NOT START CANT GET OUT OF PARK TO BE TOWED.. TOTAL LOCKOUT. DEALER CHARGED 150 BUCKS TO "FIX IT" HAPPENED AGAIN A MONTH LATER .*BF *TR
Jan 15, 2018
THE VEHICLE WILL SHUTDOWN WITHOUT NOTICE, THE ENGINE WILL SHUT OFF AND WILL NOT RESTART. THE ELECTRONIC DASH WILL GO BLACK WHICH SHOWS WHAT GEAR THE VEHICLE IS IN. SO SHIFTING TO NEUTRAL TO RESTART THE VEHICLE CAN BE DIFFICULT SINCE NO INDICATION IS GIVEN OF WHAT GEAR. ALL POWER TO THE STEERING AND BRAKES ARE NO LONGER AVAILABLE. THE VEHICLES COMPUTER DOES SOME SORT OF RESET AFTER SEVERAL SECONDS BUT ANY ATTEMPTS TO RESTART THE VEHICLE FAIL TILL THE RESET IS COMPLETE. TAKEN TO THE DEALER SEVERAL TIMES AND ALSO NOTIFIED CHRYSLER WHICH THERE ATTEMPTED RESOLUTIONS WERE ONLY GUESS AND DOES NOT RESOLVE THE SHUTDOWNS. CHRYSLER AND SERVICE TECH'S HAVE STATED THEY HAVE NOT HEARD OF THE ISSUE YET ANOTHER CUSTOMER IN FOR SERVICE SAME TIME AS MYSELF WITH A JEEP COMPLAINED OF THE SAME ISSUE THAT I HAD SEEN WITH MY RAM. IT APPEARS THIS IS BIGGER ISSUE THAN JUST A SINGLE VEHICLE. THIS LINK SHOWS WHAT OCCURS WHEN THE VEHICLE SHUTDOWN OCCURS HTTPS://WWW.YOUTUBE.COM/WATCH?V=IYH9VQEHYIQ
Apr 17, 2014
POWER TRAIN,ENGINE
4 complaints
MY TRUCK FAILED THE STATE INSPECTION BECAUSE 2 EXHAUST MANIFOLD BOLTS ON THE PASSENGER SIDE HAD BROKEN OFF AND WERE INSIDE THE CYLINDER HEAD WITH NO WAY TO GET THEM OUT. I HAD THE TRUCK TOWED TO A MECHANIC UPON DISCOVERING HOW DEEP THEY HAD BROKEN OFF WITH NO SUCCESS AT REMOVING THE FIRST ONE AND THE MECHANIC WAS ALSO UNABLE TO REMOVE THEM. THEY HAVE NOW BEEN DRILLED OUT BY THE MECHANIC WHICH CREATED A COOLANT LEAK OUT OF ONE OF THE BOLT HOLES AND IT LOOKS LIKE I'LL NEED A NEW CYLINDER HEAD. I'VE READ IT'S A COMMON ISSUE AND NOW I'M EXPECTING THE DRIVERS SIDE TO DO THE SAME ANY TIME IF THEY AREN'T BROKEN ALREADY.
Nov 08, 2019
AS SOON AS I START THE ENGINE, A LOUD TICKING NOISE IS COMING FROM THE ENGINE. AFTER INSPECTING IT, I HAVE BROKEN EXHAUST MANIFOLD BOLT THAT CAUSES EXHAUST TO EXIT AT THE HEAD. THE EXHAUST ESCAPES BEFORE IT REACHES THE CATALYTIC CONVERTER AND THE MUFFLER THUS CAUSING THE LOUD NOISE. THIS IS A VERY COMMON PROBLEM WITH THE RAM HEMI ENGINES. IT IS COMMONLY KNOWN AS THE "HEMI TICK". ALTHOUGH THIS HAS BEEN A WIDELY KNOWN ISSUE, RAM HAS NOT ISSUED A RECALL.
Sep 30, 2019
TRUCK STARTED TAPPING 4-5 WEEKS AGO. I WAS ADVISED THAT IT WAS PROBABLY AN EXHAUST MANIFOLD LEAK... TO GET IT FIXED AT INSPECTION. 5 DAYS AGO, TRUCK STARTED SKIPPING AND THE CIL CAME ON. ERROR CODE PO302. MECHANIC DIAGNOSED AS CAM LOBE FAILURE. THE TRUCK HAS 113,500 MILES ON IT ALL HIGHWAY. SYNTHETIC OIL; PLUS FUEL. BASED ON MY RESEARCH... THIS IS A PROBLEM THAT SEEMS TO BE PREVALENT. CHRYSLER SHOULD COVER THIS REPAIR. $3500 REPAIR COST FOR A TRUCK LESS THAN 5 YEARS OLD. UNFAIR TO SAY THE LEAST.
Dec 19, 2017
ON 12/7/16, A DESOLATE, STRAIGHT, COUNTRY ROAD, I STOPPED MY TRUCK TO INVESTIGATE DAMAGE FROM A DEER THAT HAD RUN INTO THE DRIVER'S FENDER WHILE I WAS DRIVING ABOUT 25 MPH. EVEN THOUGH I PLACED THE TRUCK IN PARK AFTER MY STOP (TO MAKE IT STATIONARY), THE RAM STARTED MOVING AS I ATTEMPTED TO EXIT ITS CABIN; AND THEN IT DROVE FOR ABOUT 300 FEET AT IDLE SPEED DOWN THE ROAD, WHERE IT STOPPED IN A SHALLOW DRAINAGE DITCH. MEANWHILE, THE RAM'S "SELF-DRIVING" MODE HAD CAUSED ME TO SLIP ON THE RUNNING BOARD AND TO FALL VERY HARD TO THE GROUND (A DISTANCE OF AT LEAST 22 INCHES). THE RESULTS: PAIN, HAND AND KNEE CUTS, EXTREME BRUISING AND SWELLING OF THE ENTIRE LEFT LEG, AND BRUISING AND SWELLING OF THE LOWER RIGHT LEG. THESE REQUIRED SOME MEDICAL ATTENTION. FORTUNATELY, THERE WERE NO BLOOD CLOTS, NO BROKEN BONES, NO DISLOCATED LIMBS, NOR RUN-OVER LIMBS! I WAS VERY LUCKY!! *TR
Dec 26, 2016
Crash: 1
Injuries: 1
ELECTRICAL SYSTEM,SERVICE BRAKES
3 complaints
ABS brake Module was diagnosed by the dealership as having a short. I have random brake failure (no accidents to date), speedometer gauge does not work, odometer does not work, cruise control does not work, parking sensors do not work. Dealership told me that a replacement is not available until March of 2024.
Sep 19, 2023
Dealer confirmed faulty ABS unit module part #68210719AB on my 2013 Ram 1500 Big Horn. No antilock brake capability, no trailer brakes, no traction control and 4 dashboard warning lights on. Dealer went to order parts in April and FCA says it's on engineering hold until march 2024 at the earliest. I told FCA Ram Customer Care on multiple occasions that the truck in not useable and is a safety hazard. I contacted FCA in June and they wouldn't give me a case number and basically said it is what it is. Dealer can't do anything and has tried everything to find the part. I saw there was a class action lawsuit filed and multiple complaints about this very same issue, most notably with 2017-18 Ram 1500's but mine is a 2013 with same issues and same part #. I can't be expected to not have a vehicle for 11 months at best. Ram Customer care has not been helpful at all.
Jul 21, 2023
The car is not breaking or driving and dangerous at times. Was taken to deer and the abs computer module was the issue. It’s been 4 months every abs module they’ve gotten from the company is programmed wrong. I went through 3. No parts are available nationwide. Hundreds if not thousands of dodge ram truck owners have the same parts issue the abs module stops working and cannot find another. Dodge has done nothing to address the situation the dealers are being forced to go on eBay and junkyards to get these modules - if dodge knows the part is breaking down in 70-80% of its cars after only 30-120k in miles have been put in they should have a recall and capability to manufacture said part.
Feb 10, 2023
LATCHES/LOCKS/LINKAGES
3 complaints
TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE TAILGATE OPENED INDEPENDENTLY. THE CONTACT MENTIONED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 19V347000 (LATCHES/LOCKS/LINKAGES) SEVERAL WEEKS BEFORE THE FAILURE. THE VEHICLE WAS TAKEN TO JEEP CHRYSLER DODGE RAM FIAT OF ONTARIO (1202 AUTO CENTER DR, ONTARIO, CA 91761) WHERE IT WAS DIAGNOSED THAT THE LATCHES WERE STICKING DUE TO DIRT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.
Apr 01, 2021
TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE DRIVING VARIOUS SPEEDS, THE TAILGATE INADVERTENTLY OPENED. THE FAILURE RECURRED A SECOND TIME WHILE DRIVING AT A SLOW RATE OF SPEED. AS A RESULT, THE ITEMS IN THE TRUCK BED FELL ONTO THE ROADWAY. THE VEHICLE WAS TAKEN TO SCHLOSSMANN DODGE CITY CHRYSLER JEEP RAM FIAT (19100 W CAPITOL DR., BROOKFIELD, WI 53045, (262) 790-9000), BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE CONTACT SCHEDULED ANOTHER APPOINTMENT WITH THE DEALER IN AN ATTEMPT TO HAVE THE FAILURE DIAGNOSED AND REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 62,000. THE VIN WAS NOT AVAILABLE.
Apr 03, 2018
TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE DRIVER'S SIDE DOOR LOCKS BECAME UNLOCK INDEPENDENTLY. THE CONTACT MENTIONED THAT THE RADIO WOULD ALSO POWER ON AND OFF INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 90 AND THE CURRENT MILEAGE WAS 5,859.
Oct 29, 2013
WHEELS
3 complaints
MY TPMS INDICATOR DASH LIGHT CONTINUES TO ILLUMINATE AND THEN TURN THEMSELVES OFF AT THEIR OWN CHOOSING. I CONFIRMED MY TIRE PRESSURE READINGS ARE ACCURATE WITH A PRESSURE GAUGE AND MY TIRE PRESSURE IS BELOW THE TIRE OR VEHICLE DOOR FRAME RECOMMENDED TIRE AIR PRESSURE. THERE IS NO BEARING ON WHETHER OR NOT THE AMBIENT AIR TEMPERATURE IS ABOVE OR BELOW A CERTAIN TEMPERATURE. MY TIRES ARE OEM STOCK TIRE SIZE RECOMMENDED FOR MY VEHICLE. I REPLACED THE TPMS DEVICES WHEN I BOUGHT MY NEW TIRES 1.5 YEARS AGO. *TR
May 12, 2020
THE SPARE TIRE MOUNT WORE OUT AT 91K MILES. MOPAR REFUSES TO REPAIR THE ITEM DESPITE THE FACT THAT THEY ACKNOWLEDGE IT IS BOTH A SAFETY HAZARD AND A NON-WEARABLE ITEM.
Jul 08, 2019
GOOD YEAR WRANGLER SR-A TIRES ON MY RAM 1500. I HAD A BLOW OUT OF THE DRIVERS REAR TIRE WHILE DRIVING AT HIGHWAY SPEED. CALLED GOODYEAR AND THEY WANT ME TO HAVE THE TIRE INSPECTED. THIS IS THE SECOND TIRE THAT BLEW OUT IN THE PAST 5 MONTHS. THE LATEST TIME IT WAS THE DRIVERS FRONT TIRE THAT BLEW OUT AND CONTROL WAS LOST CAUSING ME TO STRIKE ANOTHER VEHICLE. I CALLED GOODYEAR WHO TOLD ME THERE WAS A RECALL ON THIS MODEL TIRE BUT NOT IN MY SIZE. THEY REQUESTED I SEND THE TIRE BACK TO THEM FOR INSPECTION WHICH I DID BUT THEY CLAIMED THE TIRE WAS LOST AND GAVE ME A GOOD FAITH CHECK TO COVER MY INSURANCE DEDUCTIBLE. WHEN I CALLED GOODYEAR AFTER YESTERDAY'S INCIDENT THEY TOLD ME THEY CAN CHECK THE REMAINING TIRES THAT ARE ON MY TRUCK BUT THEY MAY NOT REPLACE THEM TILL THEY BLOW OUT. I EXPRESSED MY CONCERNS WITH SAFETY BEING AN ISSUE AND THEY APOLOGIZED THAT I GET THAT WAY AND TOLD ME THEY WILL TRY AND DO THEIR BEST. I FEEL SINCE TWO OF THE FOUR TIRES BLEW OUT THEY SHOULD REPLACE ALL OF THEM AND ADMIT THERE'S A PROBLEM WITH THAT TIRE AND ADD IT TO THE RECALL.
Aug 18, 2015
UNKNOWN OR OTHER,VISIBILITY/WIPER
3 complaints
THE HEATER CORE WAS LEAKING. DRIVING ON THE EXPRESSWAY IN THE MIDDLE OF WINTER THE HEATER CORE STARTED LEAKING AND MY WINDOWS INSTANTLY FOGGED OVER NOT ALLOWING ME TO SEE OUT OF THE WINDSHIELD OR SIDE WINDOWS. I HAD TO PULL OVER TO THE SHOULDER TO CLEAR MY WINDOWS. AFTER THAT I NOTICED THAT I HAD LITTLE TO NO HEAT IN THE TRUCK AND STARTED TO SMELL THE ANTIFREEZE INSIDE OF THE TRUCK. CALLED DEALER THEY QUOTED $1200-1500 FOR REPAIR. I ASKED IF THEY HAD ISSUES WITH THAT HAPPENING AND THEY STATED THAT THEY WOULD GET 2-3 TRUCKS EVERY WINTER. I HAD THE REPAIR DONE BY A INDEPENDENT SHOP WHICH WAS CHEAPER. ALSO HAVE A CO WORK WITH SAME TRUCK YEAR AND A WEEK AFTER MINE WENT SO DID HIS.
Feb 12, 2020
DEFROST DOES NOT WORK, IT IS CURRENTLY BLOWING COLD AIR. THIS MAKES IT EXTREMELY DIFFICULT TO SEE ON COLD MORNINGS. I'VE ALMOST BEEN HIT TWICE PULLING OUT OF MY ROAD. I'VE TAKEN IT TO 2 SHOPS BOTH GAVE ME 2 DIFFERENT EXPENSIVE ANSWERS BUT BOTH SAY IT'S A COMMON ISSUE. I'VE LOOKED ONLINE AND IT IS IN FACT A COMMON ISSUE, AND NO ONE HAS A DEFINITE FIX. SO I CAN SPEND $1500 TO 'MAYBE FIX THE ISSUE, OR SPEND $2300 AND REPLACE THE WHOLE SYSTEM.
Oct 01, 2019
NO HEAT ON DRIVER'S SIDE COMING FROM ANY VENTS. VISIBILITY AFFECTED IN COLD WEATHER. FIRST NOTICED AROUND OCTOBER 22, 2018 WHEN HEATER WAS TURNED ON WHILE DRIVING ON HIGHWAY. CONTINUED WHEN IN TOWN AND STATIONARY.
Dec 29, 2018
POWER TRAIN,AIR BAGS
3 complaints
TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. WHEN THE VEHICLE WAS TURNED OFF, THE GEAR SHIFT MOVED WITHOUT THE BRAKE PEDAL BEING DEPRESSED. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED PER MANUFACTURER RECALL NUMBERS: T79, T35, AND R36 AT EAST CAROLINA CHRYSLER DODGE JEEP RAM FIAT (3401 S MEMORIAL DR, GREENVILLE, NC 27834, 888-848-5262), BUT THEY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 46. THE VIN WAS NOT AVAILABLE.
Jan 11, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V796000 (POWER TRAIN) AND 15V313000 (AIR BAGS); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Jun 14, 2016
TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. AFTER THE VEHICLE WAS SERVICED UNDER A MANUFACTURER'S RECALL FOR THE AIR BAGS, THERE WAS AN ABNORMAL NOISE COMING FROM THE AREA OF THE DASHBOARD NEAR THE AIR BAGS. THE FAILURE OCCURRED WHILE THE VEHICLE ON OR OFF. THE CONTACTED ALSO INDICATED THAT WHILE THE GEAR WAS IN DRIVE, THE GEAR RANDOMLY SWITCHED OVER TO NEUTRAL WITHOUT WARNING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Oct 05, 2015
AIR BAGS,ELECTRONIC STABILITY CONTROL (ESC)
3 complaints
WHEN I PURCHASED IN OCTOBER 2017 , I DROVE THE TRUCK FOR A COUPLE OF WEEKS WHEN MY PASSENGER AIRBAG LIGHT CAME ON AND ALSO THE SEAT BELT SIGNAL CAME ON BROUGHT IT TO DEALERSHIP WAS TOLD I MUST PAY OUT OF POCKET, I RESPECTFULLY TOLD THEM THAT I SHOULD NOT HAVE TO PAY OUT OF POCKET THAT THERE IS A MALFUNCTION AND THEY SHOULD FIX IT NO RESPONSE AND CHARGED ME TO LOOK AT IT AS I SAT FOR 2 HOURS....
Jun 19, 2018
NO ACCIDENT YET, IF THIS IS HOT RECALL WHY AM I HAVING TO WAIT 6 MONTHS BEFORE THE DEALER CAN CHECK MY VEHICLE OR REPAIR IT.
Oct 02, 2015
DRIVING APPROXIMATELY 70 MPH AT 7:30AM ON A SATURDAY ON A 4 LANE INTERSTATE. LIGHT RAIN, TRUCK STARTED HYDROPLANING SIDEWAYS, NO TRACTION AT ALL, THEN SUDDEN TRACTION THRUSTING TRUCK INTO GUARDRAIL HEAD ON, BOUNCED BACKWARDS INTO THE MIDDLE LANE, THEN TRACTION AGAIN MOVING TRUCK FORWARD INTO A DITCH, UP THE EMBANKMENT AND HITTING A TREE HEAD ON. TOTAL LOSS OF TRACTION AND BRAKES. AIRBAGS DID NOT DEPLOY. OVER $10,000 IN DAMAGE.
Jul 27, 2015
Crash: 1
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPER
3 complaints
NON OF THE GAUGES WORK IN THE STEERING COLUMN INCLUDING GAS RPM AND SPEED. THE WIPERS RUN NON STOP AND CAN'T BE TURNED OFF. BLINKERS DON'T WHICH IS DANGEROUS TO DRIVE. WE HAVE HAD IT INTO THE MECHANIC AND THE COULD NOT FIND WHAT WAS WRONG. HUGE BILL NO ANSWERS USELESS VAN. THE GAGE SAYS NO BUS. THIS HAPPENS ALL THE TIME.
May 16, 2017
BOUGHT THE PICKUP IN JANUARY 2016 ONE PREVIOUS OWNER EVERYTHING ORIGINAL THE PASSENGER SIDE HEADLIGHT CONNECTOR PIN NEEDS TIGHTENED CONSTANTLY BECAUSE THE LOW BEAM HIGH BEAM LOSES CONNECTION AND WON'T COME ON UNLESS YOU PULL HEADLIGHT AND TIGHTEN THE CONNECTOR PINS. IT HAPPENS AT VARIOUS TIMES IN VARIOUS SITUATIONS WHILE DRIVING IT WILL ALSO FLICKER ON AND OFF. PARKLIGHT WORKS FINE. I DON'T KNOW ACTUAL DATE BECAUSE IT IS SO FREQUENTLY SO THE DATE IS AN ESTIMATE. THE SPEED VARIES ALSO FIRST TIME I WAS AT 65 ON FREEWAY. *TR
Dec 27, 2016
I STARTED NOTICING MY DRIVERS SIDE HEADLIGHT FLICKERING FOR A FEW DAYS AND NOW THE LOW AND HIGH BEAM LIGHTS ARE BOTH OUT. I ATTEMPTED TO REPLACE THE BULBS AND REALIZED THEY WERE FINE. THE DAY AFTER, THE WINDSHIELD WIPERS TURNED ON BY THEMSELVES AND NOW MY DRIVER SIDE WINDOW WONT ROLL DOWN. I'VE BEEN TOLD THAT IT IS MY (TIPM) TOTALLY INTEGRATED POWER MODULE AND IT WILL COST AROUND $800 OR MORE TO REPLACE. SO I DID SOME RESEARCH AND CANNOT BELIEVE HOW MANY PEOPLE ARE HAVING TO PAY THIS MUCH MONEY FOR A FAULTY PART AND FROM THE SOUNDS OF IT, IM LUCKY TO HAVE THE LITTLE PROBLEMS I DO. REPORTS OF PEOPLES VEHICLES STALLING, NOT STARTING, AIRBAGS NOT DEPLOYING, ETC.. HOW IS THIS NOT A RECALL? PEOPLES LIVES COULD BE AT RISK.
May 08, 2015
SEATS
3 complaints
I WAS REAR ENDED AT A DEAD STOP. UPON IMPACT MY SEAT(DRIVERS) SLID ALL THE WAY BACK CAUSING ME TO NOT KEEP MY FOOT ON OR REACH THE BREAK CAUSING ME TO ROLL FORWARD AND HIT THE PERSON IN FRONT OF ME.
Jun 19, 2016
Crash: 1
Injuries: 1
THE HEADREST ANGLES SO FAR FORWARD IN THE FRONT SEATS THAT IT CAUSES NECK PAIN.
Apr 08, 2016
WHILE APPROACHING AN INTERSECTION THE TRAFFIC LIGHT TURNED YELLOW. IT REQUIRED MEDIUM BRAKING EFFORT. WHEN I APPLIED THE BRAKES THE DRIVERS POWER SEAT ACTIVATED ITSELF AND MOVER ~ 2 INCHES FORWARD WHICH IN TURN ENDED UP APPLYING FAR MORE PRESSURE ON THE BRAKE PEDAL THAN WAS INTENDED. COULD HAVE CAUSED A VEHICLE BEHIND ME TO HIT MY TRUCK. LUCKILY THERE WAS NO VEHICLE BEHIND ME AT THE TIME. I IMMEDIATELY CHECK THE PLACEMENT OF THE SEAT BELT TO SEE IF IT COULD HAVE ACTIVATED THE POWER SEAT SWITCH. THE SEAT BELT WAS NOT NEAR THE POWER SEAT SWITCH. *TR
May 08, 2013
ELECTRONIC STABILITY CONTROL (ESC)
3 complaints
THE VEHICLE START WITH THE REMOTE BUT WHEN THE KEY WAS PUT IN AND TURNED TO RUN. THE DASH SAID TURN KEY TO RUN. AS THE KEY WAS ALREADY IN THE RUN POSITION I WIGGLED THE SHIFTER AND IT TURNED OFF. THE DASH STATED REMOTE WAS DISABLED AND TO RESET START VEHICLE. I TRIED TO RESTART THE TRUCK BUT IT WOULD NOT START. THE TRUCK PARKED WAS IN MY DRIVE WAY AT THE TIME. I BELIEVE THE FAULT IS THE TOTAL INTEGRATED POWER MODULE (TIPM).
Oct 08, 2015
TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. THE CONTACT SCHEDULED AN APPOINTMENT TO HAVE THE VEHICLE REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 13V287000 (ELECTRONIC STABILITY CONTROL). WHEN THE CONTACT ARRIVED AT THE DEALER, HE WAS INFORMED THAT HE DID NOT HAVE AN APPOINTMENT. THE DEALER STATED THAT A LOANER VEHICLE WOULD NOT BE PROVIDED IF THE VEHICLE WAS SERVICED. THE CONTACT STATED THAT THE SALES CONTRACT STATED OTHERWISE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 19,185.
Jul 30, 2014
MY RAM 1500 MANUFACTURED 2013 STOPPED SUDDENLY AND REFUSED TO START UP AGAIN WITH ALL ELECTRICAL EQUIPMENT BEEN WORKING REGULARLY. THIS IS THE SECOND TIME HAPPENED TO ME AFTER TWO WEEKS ONLY. THE PROBLEM HAS BEEN REPORTED IMMEDIATELY TO MY CLOSEST AGENT. THE FIRST REPORT DIDN'T DIAGNOSE ANY DEFECT ON THE TRUCK. I CONSIDER THIS INCIDENT AS A VERY HIGH AND CRITICAL SAFETY ISSUE. *TR
Dec 31, 2013
POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES
2 complaints
A lot of the Ram and Dodge Vehicles are having the same problems and Stellantis has failed over and over to recall the item!!!! And has not!! did so I have a 2013 Ram 4x4 with only 90k miles on my truck this is the same problem I'm having Stellantis has issued several major recalls for vehicles experiencing simultaneous illumination of the ABS, brake, and traction control (ESC) lights. These issues typically stem from defective software or hardware within the Anti-lock Braking System (ABS) control module. Major Recalls (2024–2026) Ram 1500 (2019, 2021–2024): Nearly 1.5 million trucks were recalled worldwide due to a software malfunction in the ABS control module that can inadvertently disable the Electronic Stability Control (ESC). Jeep Grand Cherokee & Dodge Durango (2018–2019): Approximately 207,000 SUVs were recalled because a brake control computer could falsely read brake pressure, disabling ABS/ESC and causing brake lights to stay on. All came on at the same time!!! Make them fix it!! Because it didn't show up on my VIN RECALL Not to even talk about the New fuel system I had to pay for at 30K I got my truck brand new!!!
Jan 21, 2026
I HAD PROBLEMS PRIOR TO APRIL 2014 BUT I AM JUST USING A TIME FRAME WHEN CHRYSLER GOT INVOLVED. IN 2013 AND 2014 MY DODGE RAM WOULD HAVE THE CLUSTER PANEL COME ON WITH AIR BAG SERVICE NEEDED FIRST AND THEN THE REMAINING LIGHTS WOULD COME ON TO INCLUDE ENGINE LIGHT WHILE SIMULTANEOUSLY THE WINDSHIELD WIPERS WOULD COME ON. WHEN I TOOK IT IN TO THE DEALER THEY TRIED TO REPAIR THE PROBLEM TO INCLUDE RESETTING THE COMPUTER. OVER TIME I WOULD LOSE MY POWER STEERING AND POWER BRAKES. FORTUNATELY I WAS GOING INTO A PARKING AREA WHEN I LOST THE POWER BRAKES OTHERWISE I'M SURE I WOULD HAVE CRASHED SINCE I DID NOT EXPECT THE CHANGE. AS OF LATE THE TRUCK WILL NOT START OR THE RADIO WON'T GO OFF. CHRYSLER HAS REALLY DONE NOTHING TO RESOLVE THIS PROBLEM AND MAYBE I WILL NEED TO CRASH FIRST BEFORE SOMETHING IS DONE OR RUN OVER SOMEONE WHEN I LOSE MY BRAKES. THIS IS A PROBLEM SINCE I PURCHASED THE TRUCK. THE TRUCK IS DANGEROUS TO DRIVE SINCE I NEVER KNOW WHEN THE ELECTRONICS WILL QUIT ON ME. OVER THE LAST 10 DAYS THE TRUCK WOULDN'T START AT ALL TWO (2) TIMES AND ALL THE LIGHTS AND WINDSHIELD WIPERS HAVE COME ON AT LEAST THREE (3) TIMES. I HAVE NOT LOST MY BRAKES LATELY, BUT THAT IS JUST A MATTER OF TIME. I WANT TO MAKE THIS PUBLIC BECAUSE I KNOW I WILL BE HELD RESPONSIBLE IF SOMETHING HAPPENS, AND IT WILL. I HAVE NEVER HAD A VEHICLE DO THIS AND I'M JUST AFRAID SOMEONE WILL BE KILLED IF I SHOULD LOSE MY BRAKES AND STEERING WHILE ON THE HIGHWAY. CHRYSLER CAN BE PROACTIVE OR REACTIVE. I THINK THAT I HAVE BEEN PAYING FOR A TRUCK THAT WILL ULTIMATELY KILL SOMEONE. I'VE TRIED TO CONTACT NHTSA BY PHONE BUT THE ONLY THING THERE IS THAT YOU LEAVE A MESSAGE AND HOPE THEY WILL CALL BACK. SINCE THE PROBLEMS ITERATED ABOVE SEEM TO HAVE INCREASED IT'S PROBABLY TIME TO PARK THE TRUCK. *TR
Jun 19, 2014
STEERING,SERVICE BRAKES, HYDRAULIC
2 complaints
The contact owns a 2013 Ram 1500. The contact stated that while her husband was driving at an undisclosed speed, the ABS warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the ABS module had failed. The vehicle then taken to an independent mechanic, who confirmed the ABS module failure. The vehicle was not repaired due to the cost and due to parts being on backorder. The contact stated that while her husband was driving at an undisclosed speed on a separate occasion, the steering wheel became difficult to turn. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the steering wheel had failed due to the ABS module failure. The vehicle was not repaired. The vehicle was no longer driven due to safety concerns. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 58,000.
Nov 25, 2025
The contact owns a 2013 Ram 1500. The contact stated while starting the vehicle, the ABS warning light was illuminated, and the cruise control feature disengaged. The vehicle was taken to the dealer, where it was diagnosed that the ABS module had failed and needed to be replaced. The dealer informed the contact that the part was not available and was under engineering review until April 2024. The contact related the failure to TSB Number: S200500000. Additionally, the contact stated while starting the vehicle, the power steering warning light was illuminated, and the steering wheel was difficult to turn. The contact stated that the failure occurred on two occasions. The contact turned off and restarted the vehicle on each occasion, and the warning light was no longer illuminated. Additionally, the steering wheel became inoperable. The vehicle was taken to the dealer, where it was diagnosed that the power steering control module (PSCM) had failed and needed to be replaced; however, the part was not yet available. The vehicle was not repaired. The contact related the failure to NHTSA Action Number: RQ23003 (Steering). The manufacturer was not notified of the failure. The failure mileage was approximately 43,000.
Dec 15, 2023
STEERING,SUSPENSION,WHEELS
2 complaints
While performing a left-hand U-turn across three lanes and into the far right-hand 4th turning lane, at less than 15mph my 2013 Ram 1500's power steering failed and jerked the wheel out of my hands back towards the neutral position. This action forced me across all the lanes and into the curb on the right edge of the 4th lane which was the turning lane that I was trying to reach. When I finally got the vehicle off the curb and was able to get the vehicle into the parking lot I was originally going to, the power steering seamed to operate breifly as long as the wheel was turned slowly and under speeds less than 10mph, so I limped it home. This however was short lived by the end of the next day I had totally lost all power steering assist and had to fight the wheel to turn at all. This led to having the electronic power steering rack assembly replaced at a local shop adding up to a total of $4943.55 US dollars. After receiving my 2013 Ram 1500 from the shop I began to experience heavy vibrations felt through the steering wheel and pedals. The vibration was caused by the damaged front passenger wheel hub which cost a further $400 plus dollars in parts and labor. The electronic power steering rack assembly had to be turned in for a core charge and is unavailable for inspection but had signs of water intrusion according to the shop. The associated bushings, tie rod ends and wheel hubs were either discarded or turned in for additional charges and are unavailable for inspection. My safety was threatened when the steering gave out mid turn while I was crossing oncoming traffic in the three through traffic lanes. The "service power steering" warning light did illuminate when the power steering failed and the initial impact with the curb occurred then went away after stopping. However, the "service power steering" light returned the next day. The electronic power steering rack was verified to be the cause of the failure at the local service center that performed the repairs.
Sep 19, 2025
THE PASSENGER SIDE FRONT WHEEL BEARING WAS INIQUITOUSLY GREASED AT TIME OF MANUFACTURE, CAUSING FAILURE WITHOUT WARNING,AND THE FRONT WHEEL CAME OFF, DAMAGING THE UPPER AND LOWER CONTROL ARMS,BREAK CALIPER,ROTOR, HUB AND WHEEL ASSEMBLY, CAUSING THE TRUCK TO GO OUT OF CONTROL WITH NO BREAKS. I HAVE OBSERVED SIMILAR COMPLAINTS ON MAKEITSAFER.COM ,THIS IS A LIE SAFETY ISSUE AND COULD HAVE CAUSED A FATAL ACCIDENT HAD THIS HAPPENED ON THE HIGHWAY. FORTUITOUSLY IT HAPPENED ON A CITY STREET AT 35 MPH, WITH NO WARNING
Jun 29, 2017
Crash: 1
STRUCTURE,FUEL/PROPULSION SYSTEM
2 complaints
Front welded frame mounting point for gas tank "Tee-Strap" rusted through causing front of gas tank to sag from frame and only be supported by remaining rear gas tank strap. The actual T-strap is structurally sound, it is the the frame mount that rusted through that allowed the Tee-Strap to pull through the mount. It appears that the design of the mounting point allowed moisture and road grit to become trapped in the bottom of the mount causing the rust breakthrough. The car has low mileage for it's age (97k) and has been kept in a garage.
Oct 02, 2024
The vehicle failed PA state inspection for corroded frame where the front fuel tank strap broke free from a slot into the frame. Who knows when it popped free. There is now only one rear strap holding the gas tank in up under the vehicle. This could have resulted in a full gas tank just dropping right out of the vehicle. Contacted ram dealer where i got the truck from. First they said ok, we will fix it and ordered the parts. Will call when these are in and ready to be installed. Called back 2 weeks or so later and they denied any recall notice, issue or ordering any parts. Huge safety flaw that could result in fatal accident either by having the fuel tank fall out of the vehicle or being in an accident and it falling out bursting into flames.
Apr 23, 2024
STEERING,SUSPENSION
2 complaints
While driving home my truck started making an unusual sound like a dry bearing rubbing in a bearing would make, and I found it difficult to keep the steering wheel centered, a little further down the road I made a turn while doing so the steering wheel abruptly cut back the opposite direction of the turn yanking the wheel out of my hands no lights on the dash illuminated nor were there any warning chimes,I was able to make the last mile home by keeping both hands on the wheel firmly. Upon an inspection of the underside of my vehicle I found that the electric power assist system was making the loud sound that I thought was a bearing, I also noted that the front sway bar was broken on the passenger side was broken, I turned the the steering wheel to one side then the other and again the power steering yanked it from my hand, at this time I haven't taken it to a garage or called my insurance company,if I had been in traffic or congested area it would have caused an accident but as it was I was traveling a country road
Jul 16, 2024
THERE IS A LOUD "CLICK" NOISE INSIDE OF THE FRONT DRIVERS SIDE WHEEL. IT OCCURS WHEN THE VEHICLE HAS THE WHEEL COMPLETELY TURNED TO ONE DIRECTION WHICH MAKES ME BELIEVE IT'S STEERING OR SOMETHING INSIDE THE SUSPENSION. IT WAS TOLD TO ME AT THE DEALERSHIP THAT IT WAS A BALL JOINT, WHICH WAS REPLACED AND IT STILL HAPPENED AGAIN.
Jul 27, 2015
STEERING,AIR BAGS
2 complaints
The contact called on behalf of his daughter who owns a 2013 Ram 1500. The contact stated the vehicle was included in NHTSA Campaign Number: 15V459000 (Air Bags) and was repaired under recall. The contact stated that after the recall repair, the Cruise Control would inadvertently activate or deactivate intermittently. The contact stated the remedy included tying and rerouting the wires so that other essential wiring could not disconnect and cause additional failures. The owner informed the contact that the speedometer failed intermittently, and the transmission failed to shift properly while driving. The contact stated that the failures had become more persistent over time. The vehicle was taken to the dealer where it was diagnosed that the wiring harness inside the steering wheel needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
May 31, 2024
TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER(S): 15V460000 (AIR BAGS) 15V459000 (STEERING). HOWEVER, THE PARTS TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Apr 13, 2016
STEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
2 complaints
Electronic power steering unit failure. EPS Unit. Loss of power assist. Warning light came on Friday Sept 29, 2023 at approximately 1:30pm est. when I entered the vehicle and started the engine. Vehicle had been driven and parked for approximately 10 min before I went back to vehicle and leave that location. Warning light was a large icon of a red steering wheel with a red exclamation mark ️ then the screen said, “service power steering “ with the red indicator still remaining on. No other warning lights or symptoms prior to the above information. Vehicle taken to Signature Automotive 2725 Northgate Court Cumming, GA 30041 (770) 889-5959 at 8:00 am 10/4/23 for diagnosis. Service advisor stated that there was internal circuit failure. Throwing all “sorts” of internal codes in the electronic unit. Was unable to have system Reestablish communication. Entire rack and pinion unit needs replacement. Called Dodge dealership at 5855 Ga Highway 400 Cumming, GA 30028-4194 I spoke with parts dept. regarding OEM replacement , etc. Advised me that it would be a week to 10 business days before they could get the part. Even then didn’t guarantee that because of the latest strike happening. Informed me it could take much longer. I was also advised not to drive the vehicle. Due to the fact of steering could lock-up while driving and cause a crash. Putting myself and others at risk! At this time the indicator light is still on. Remains on when vehicle is running. No power assist. Extremely difficult to turn.
Oct 04, 2023
Rack opinion according to Dodge dealership mechanics need replacing. I was told by another professional mechanic that the sway bar and tire rods need to be replaced. Will you all please search for Recalls N complaints. I will have the racken opinion work done because of the Safety issues that are at hand. Also anticipating sway bar n tire rod and front end work to Ensure that we are safe in the vehicle. Thank you!Safety First!
Nov 25, 2022
ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
2 complaints
I was driving down the interstate and started to see flames and smoke coming from my hood. I pulled over and was able to put out the fire. The fire department showed up and determined that the fire started from the fuel injector system.
Jul 27, 2022
Fire: 1
The fuel level gauge/sensor has failed 3 times now, making it impossible to know the fuel level when driving. It was repaired in January 2019, and again in July 2019, and failed again in August 2020 and remains broken due to the ridiculously high repair cost. This is a common problem with Ram pickups and should be a recall. When the fuel gauge fails the check engine light comes on and stays on until cleared by a technician. This is a safety hazard because the driver has no way of knowing how much fuel is actually in the tank and could easily end up with the driver being stranded on a busy interstate or in a dangerous situation.
Apr 06, 2022
AIR BAGS,SEAT BELTS,SEATS
2 complaints
THE PASSENGER OCCUPANCY SENSOR DOES NOT WORK PROPERLY WHICH DISABLES THE AIRBAG EVEN IF SOMEBODY IS RIDING AND THE PASSENGER SIDE BECAUSE THE VEHICLE THINKS NOBODY IS THERE THIS COULD POTENTIALLY BE FATAL FOR THE PASSENGER DURING A CRASH I FOUND THIS OUT WHEN A PASSENGER UNBUCKLED THE SEAT BELT (THIS HAPPENS WHILE DRIVING OR STATIONARY) THE CHIME/ LIGHT DID NOT COME ON AFTER FURTHER INSPECTION I FOUND THAT THE IN THE SEAT PAD SENSOR MUST BE FAULTY I'VE REACHED OUT TO RAM THEY HAVE NO INTENTIONS OF REPAIRING THE FAULTY SAFETY EQUIPMENT.
Apr 09, 2020
WHILE DRIVING DOWN THE ROAD BOTH DRIVER AND PASSENGER FRONT AND REAR SIDE CURTAIN AIRBAGS DEPLOYED ALONG WITH THE SEAT AIR BAGS AND SEAT BELTS LOCKED
Sep 16, 2015
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
2 complaints
MY TRUCK WILL NOT START, IT WON'T EVEN TURN ON.IT CONTINUOUSLY SAYS CHECK THE FUEL CAP AND THE CHECK ENGINE LIGHT WILL TURN ON BUT ABSOLUTELY NOTHING IS WRONG WITH IT (BEFORE IT STARTED TO ACT UP). EVEN THOUGH IT SEEMS LIKE THE BATTERIES DEAD AND WE KNOW IT WON'T TURN ON IT'S STILL MAKING A LOUD LIKE CLICKING OR KNOCKING NOISE. IT WILL STOP FOR A MINUTE AND THEN START AGAIN. I'VE NEVER HEARD A CAR DO THAT BEFORE SO I DON'T THINK THAT'S NORMAL. MY CLICKER KEY WON'T EVEN WORK TO LOCK OR UNLOCK OR EVEN SET THE PANIC OFF.
Feb 01, 2020
Crash: 1
ON 3 SEPARATE OCCASIONS, WHILE DRIVING AND ATTEMPTING TO STOP, THE ENGINE STALLS. A MESSAGE DISPLAYS TO "PUT THE VEHICLE IN PARK, TO START", BUT LOST POWER TO EVERYTHING ELSE. TWICE IT ALLOWED ME TO START FROM PARK, THE 3RD TIME IT WOULD NOT START. I PUT IT IN PARK, HAD MY FOOT ON THE BRAKE, BUT IT DID NOTHING. I SHUT IF OFF COMPLETELY, THEN TURNED IT BACK ON AND IT STARTED. ADDITIONALLY, WHILE PARKED, THE DRIVER'S SIDE DOOR WOULD NOT UNLOCK WITH THE KEYFOB. ALL OTHER DOORS UNLOCKED, NOT THE DRIVER'S DOOR. I TRIED SEVERAL TIMES LOCKING/UNLOCKING, I HAD TO OPEN THE REAR DOOR AND MANUALLY PULL THE LOCK KNOB. ONE OTHER TIME, WHILE SITTING STILL, THE DRIVER'S DOOR UNLOCKED ITSELF, WHEN MY ROOMMATE PULLED ON THE DOOR HANDLE, THE DOOR OPENED AND THE ALARM WENT OFF. ON ANOTHER OCCASION, I WAS TRYING TO BACK INTO MY PARKING SPACE, I WENT TO PULL UP TO STRAIGHTEN OUT, AND THE VEHICLE WOULD NOT GO INTO DRIVE. I HAD TO SHIFT INTO PARK, THEN BACK TO DRIVE TO MAKE IT WORK.
Sep 19, 2017
ELECTRICAL SYSTEM,AIR BAGS,VEHICLE SPEED CONTROL
2 complaints
THERE IS A SPRING IN THE STEERING COLUM THAT ALLOWS THE AIR BAGS, VOLUME CONTROL, CRUISE CONTROL, HEATED STEERING WHEEL, AND ANYTHING ELSE LOCATED ON THE STEERING WHEEL TO WORK. IT BROKE NOT COVERED UNDER WARRANTY SHOULD BE A RECALL SAFETY ISSUE.
Oct 10, 2019
CONTROLS (CRUISE, GEAR UP/DOWN) ON STEERING WHEEL NON-OPERABLE. DEALER DIAGNOSTICS SAY CLOCKSPRING (PN 68110740AE) IS BAD.
Jul 30, 2018
SERVICE BRAKES,ENGINE
2 complaints
PURCHASE MY RAM 1500 WITH THE 5.7 IN LATE 2014. I HAVE PUT APPROX 78K MILES ON MY TRUCK AND NOTICES A CLICKING /KNOCKING NOISE AND LOSS OF OIL PRESSURE INTERMITTENTLY. AFTER HAVE MY MECHANIC LOOK IT OVER, THE MOTOR IS HAVING CAM AND LIFTER PROBLEMS. THIS SEEMS TO BE A COMMON ISSUE ONLINE . IN FACT, I NOW NOTICED SEVERAL OTHER RAM TRUCKS DRIVING BY ME IN PARKING LOTS, OR AT STOP LIGHTS THAT HAVE A FAINT VERSION OF WHAT I AM EXPERIENCING. I STARTED NOTICING THIS I LITTLE UPON STARTUP ONLY AND THEN IT BECAME SO BAD OUT OF THE BLUE THAT MY TRUCK STARTED RUNNING BAD AS IT GOT LOUD ENOUGH TO HEAR FROM IN THE CAB. NOW ITS SEES I WILL BE OUT A BUNCH OF MONEY TO REPLACE THE ENGINE
Jun 26, 2019
ENGINE DIED AT FREEWAY SPEEDS , ,TAKEN TO DEALERSHIP 3 TIMES, FINALLY GOT IT BACK , WHILE DRIVING ON MY WAY HOME IT DIED AGAIN , COULD NOT STOP UNTIL I HIT CEMENT CULVERT FOR WATER RUN OFF, DAMAGING FRONT BUMPER, HAD IT TOWED TO DEALERSHIP WHERE IT SITS NOW. THE ENGINE KEEPS SHUTTING DOWN WITHOUT WARNING WHILE DRIVING ON CALIFORNIA FREEWAYS, BIG SAFETY ISSUE. *TR
Jul 26, 2014
Crash: 1
POWER TRAIN,VEHICLE SPEED CONTROL
2 complaints
TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT STATED THAT THE VEHICLE SHIFTED OUT OF PARK AND CRASHED INTO ANOTHER VEHICLE WITHOUT WARNING. THE VEHICLE WAS NOT PARKED ON AN INCLINE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DAMAGED, BUT STILL DRIVEABLE. THE CONTACT CALLED FRESNO CHRYSLER DODGE JEEP RAM AT 866-275-2896 (LOCATED AT 6162 N BLACKSTONE AVE, FRESNO, CA 93710) AND WAS INFORMED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND SENT AN INSPECTOR TO INVESTIGATE THE FAILURE. THE CONTACT WAS NOT PROVIDED A REPORT OF THE INVESTIGATION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. *AS 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
May 08, 2019
Crash: 1
TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE DRIVING AT LOW SPEEDS, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE WITHOUT WARNING. ONCE THE VEHICLE REACHED A CERTAIN SPEED, THE VEHICLE JERKED FORWARD AND ACCELERATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V459000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000. PARTS DISTRIBUTION DISCONNECT.
Mar 04, 2016
STRUCTURE,LATCHES/LOCKS/LINKAGES
2 complaints
TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE OPERATING THE VEHICLE, THE TAILGATE WOULD UNLATCH AND FALL DOWN. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (MILTON RUBEN CHRYSLER DODGE JEEP RAM, 3508 WASHINGTON RD, AUGUSTA, GA) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 50,000. *TT*JB
Jan 08, 2019
THIS IS AN ONGOING THING THIS HAPPENS EVERY TIME I GO SOMEWHERE EVERY TIME THE DOORS LOCKED MY ARM SKIN GETS CAUGHT IN THE LOCK WHEN IT GOES TO LOCK POSITION IT IS THE PART WHERE YOU SAY YOUR ARM ON TOP OF THE DOORWHILE YOUR ARM IS ON THE DOOR IT PINCHES YOUR SKIN WHEN THE LOCK IS TURNED ON. *TR
Sep 26, 2014
POWER TRAIN,SERVICE BRAKES
2 complaints
"BRAKE TRANSMISSION SHIFT INTERLOCK" I RECENTLY RECEIVED MY LATEST RECALL (THIS RECALL MAKES 4 IN TOTAL SINCE INITIAL PURCHASE OF MY 2013 RAM 1500). THIS LATEST RECALL IS T79, AND THE PREVIOUS 3 WERE: T25; R36; R23 ALL RECALLS ARE DUE TO SAFETY RELATED ISSUES ON MY RAM. THIS LATEST RECALL (T79) IS THE MOST CONCERNING, BECAUSE THE VEHICLE CAN ACTUALLY ROLL AWAY WHILE IN THE PARK POSITION, WITHOUT EMERGENCY BRAKE ENGAGED. I RECEIVED RECALL T79 IN EARLY FEBRUARY 2018, AND AS OF TODAY 03/21/18, PARTS ARE STILL NOT AVAILABLE AT MY LOCAL FCA DEALERSHIP TO FIX THIS DANGEROUS SAFETY ISSUE. FOR THIS REASON MY TRUCK STAYS PARKED AND ONLY HAS APPROXIMATELY 14,800 MILES, AND MY RESALE VALUE HAS GREATLY BEEN DEVALUED. I DO NOT FEEL SAFE BEHIND THE WHEEL OF MY TRUCK AND THEREFORE I DO NOT DRIVE IT. I FEEL I WAS MISLEAD INTO BELIEVING I WAS BUYING A VEHICLE THAT WAS SAFE AND FIT TO OPERATE ON THE ROAD, AND THIS HAS NOT BEEN THE CASE. MY TRUCK IS UNSAFE TO OPERATE DUE TO THIS MOST RECENT RECALL T79, AND I FEEL CHEATED OUT OF A VEHICLE THAT I CANNOT EVEN OPERATE SAFELY. I EMAILED FCA, AND EXPLAINED TO THEM THAT I FELT I WAS MISLEAD INTO PURCHASING AN UNSAFE VEHICLE AND WOULD LIKE A REFUND FOR THE PURCHASE PRICE OF THE VEHICLE, BECAUSE IT IS BECOMING MORE APPARENT TO ME THAT I WAS SOLD A LEMON. THERE ARE OVER 1.5 MILLION TRUCKS OUT THERE WITH THIS T79 RECALL AND PARTS, AT LEAST IN MY AREA, ARE CURRENTLY NOT AVAILABLE, WHICH POSES AN ENORMOUS RISK AND LIABILITY TO CONTINUE TO OPERATE. 4 SAFETY RECALLS IN LESS THAN 15,000 MILES, AND ALMOST 1 FOR EVERY YEAR OF OWNERSHIP IS COMPLETELY UNACCEPTABLE. THANK YOU VERY MUCH, -[XXX] PHONE [XXX] ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*J
Mar 21, 2018
TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT CALLED THE DEALER (RICK HENDRICK JEEP CHRYSLER DODGE RAM, 8333 RIVERS AVE, NORTH CHARLESTON, SC 29406, (843) 639-5475) SEVERAL TIMES REGARDING A RECALL REPAIR FOR THE BRAKES AND POWER TRAIN. THE DEALER WAS UNABLE TO PROVIDE THE PART FROM THE MANUFACTURER WITHIN A REASONABLE TIME FRAME TO RECEIVE A RECALL REPAIR. THE MANUFACTURER WAS CONTACTED TO DETERMINE WHEN THE PART WOULD BE SUPPLIED TO THE DEALER. THE VIN AND RECALL INFORMATION WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Mar 12, 2018
EQUIPMENT
2 complaints
TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V461000 (EQUIPMENT: ELECTRICAL:RADIO/TAPE DECK/CD). THE TECHNICIAN REFUSED TO PERFORM THE REPAIR BECAUSE THE RADIO MALFUNCTIONED AND NEEDED TO BE REPAIRED PRIOR TO THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE IN MARCH AND AGREED WITH THE TECHNICIAN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Apr 21, 2017
TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V461000 (EQUIPMENT); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Sep 12, 2016
STEERING,ELECTRICAL SYSTEM,ENGINE
2 complaints
SHORTLY AFTER BUYING THIS PICKUP IT WOULD STALL, THE DASH HAD AN RED ELECTRICAL INDICATOR EXPOSED. THE POWER STEERING SHUT DOWN, THE BRAKES WERE NO LONGER POWER BRAKES.. THIS HAPPENED AT SPEEDS UP TO 45 MILES AN HOUR. NEVER HAPPENED AT HIGH SPEEDS. I LIVE & DRIVE ON MOUNTAIN HIGHWAYS, AND AT TIMES IT TOOK MY BREATH. I WOULD APPLY THE GAS PEDAL, IT WOULD EVENTUALLY BEGIN RUNNING AGAIN. NO MATTER THE TIME OF YEAR. IT WASN'T EVERY DAY, MAYBE GO ALONG 2-3 MONTHS NOT HAPPENS, BUT IT MIGHT HAPPEN EVERY DAY FOR A COUPLE OF DAYS. I TOOK THE PICKUP TO TOWN & COUNTRY DEALER IN ALAMOSA CO. TWICE, THEY WOULD DRIVE IT. THE EXPLAINED TO FIX IT, THEY WOULD NEED TO SEE IT HAPPEN. I DECIDED TO DRIVE IT. HOWEVER, TODAY I HAVE TO RELY ON OTHER PEOPLE TO DRIVE IT, AND I WORRY NOW ABOUT THERE SAFETY. I DECIDED TO TAKE A TRIP IN SEPTEMBER OF THIS YEAR, AND I HAVE A FRIEND DRIVING FOR ME. SO I DECIDED TO RESEARCH THE WEB ON THIS PROBLEM , FINDING THERE WERE SEVERAL CASES OF THIS HAPPENING TO DOGE PICKUPS. ONE FELLOW WAS DRIVING 80 MILES AN HOUR IN THE "FAST LANE", HIS STALLED. HE RECOMMENDED THAT IF YOU'VE HAD THIS HAPPEN TO NOTIFY YOUR STATE ATTORNEY GENERAL. I DID, THEY ASK I FILE IT WITH YOU. I'M NOT ANGRY WITH MY DEALER, OTHER THAN THE FACT THEY ASK ME TO NOTIFY CHRYSLER, AND I TOLD THE THEY SHOULD REPRESENT ME AS THEIR CUSTOMER WITH THE COMPANY. I'M 77 YEARS OLD, BEEN DRIVING OVER 60 YEARS. I'VE NEVER HURT ANOTHER PERSON IN A WRECK, BUT THIS PICKUP IS DANGEROUS. I COULD TRADE IT IN, BUT THAT ISN'T A CHRISTIAN TYPE THING TO DO TO ANOTHER PARTY. IT'S A DILEMMA THAT I HAVE NO ANSWER FOR. IF IT WERE ONLY THIS PICKUP IT WOULD BE DIFFERENT. IT'S THE ONLY MODE OF TRANSPORTATION THAT I CURRENTLY HAVE. MY DRIVING IS GENERALLY OVER THESE MOUNTAIN ROADS, TO PUEBLO, COLORADO SPRINGS, MAYBE DENVER. CHRYSLER CORPORATION NEEDS TO UNDERSTAND THE THREAT THIS PICKUP IS OVER THESE HIGHWAYS. HELP ME
Aug 15, 2016
TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. WHILE DRIVING 65 MPH, THE SPEEDOMETER WENT TO ZERO, THE VEHICLE STALLED, AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS RESTARTED AND WAS ABLE TO BE DRIVEN. THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 7,000.
Feb 13, 2015
AIR BAGS,STRUCTURE
2 complaints
TAKATA RECALL: I WAS RECENTLY INVOLVED IN AN ACCIDENT IN WHICH MY DRIVER SIDE AIR BAG DID NOT DEPLOY WHEN IT SHOULD HAVE. THERE WAS SO MUCH IMPACT THAT THE PASSENGER SIDE FRONT AND REAR CURTAIN AIR BAGS DEPLOYED ON THE OTHER VEHICLE INVOLVED IN THE ACCIDENT. I WAS STOPPED AT A STOP SIGN PREPARING TO CROSS A VERY BUSY INTERSECTION. ONCE I DETERMINED IT WAS CLEAR I BEGAN TO ROLL AWAY FROM THE STOP SIGN WHEN SUDDENLY A SOUTH BOUND CAR ENTERED THE INTERSECTION WITHOUT IT'S LIGHTS ON AND COLLIDED WITH THE FRONT DRIVER'S SIDE OF MY VEHICLE. AT THE POINT OF IMPACT, THE SOUTH BOUND CAR WAS TRAVELING AT LEAST 45 MPH AND MY VEHICLE HAD MERELY ROLLED AWAY FROM THE STOP SIGN AND I SLAMMED ON MY BREAKS JUST PRIOR TO IMPACT. I WAS NOT TRAVELING MORE THAN 5 MPH WHEN THE VEHICLES COLLIDED. ONCE BOTH VEHICLES HAD COME TO A COMPLETE STOP I REALIZED I HAD STRUCK THE BACK OF MY HEAD ON THE DRIVER'S SIDE WINDOW EXTREMELY HARD BUT NO AIR BAG DEPLOYMENT HAD TAKEN PLACE. THERE WAS SO MUCH FORCE IN THE IMPACT THAT THE FRAME ON MY VEHICLE WAS BENT. THE OTHER DRIVER WAS CITED IN THE ACCIDENT ANY MY VEHICLE SUSTAINED $16,000 IN DAMAGE. I AM EXTREMELY FRUSTRATED THAT THE SIDE CURTAIN AIR BAGS DID NOT DEPLOY AND NOW I'M FACING THE FACT THAT I WILL HAVE TO CONTINUE TO DRIVE A REPAIRED VEHICLE THAT MAY OR MAY NOT PROVIDE ME WITH ALL THE SAFETY THAT I DEMAND MOVING FORWARD. I RESPECTFULLY ASK FOR YOUR ASSISTANCE IN HELPING ME HOLD THE MANUFACTURER LIABLE FOR MY SITUATION AND RECTIFYING THE SITUATION. HAD I ROLLED INTO THE INTERSECTION ANY FARTHER THAN I DID, I MAY NOT BE ALIVE TO FILE THIS COMPLAINT.
Feb 21, 2016
Crash: 1
Injuries: 2
RECENTLY I WAS INVOLVED IN A CAR ACCIDENT WITH MY 2013 DODGE RAM 1500. I WAS STRUCT BY A CAR AT APPROXIMATELY 35 MPH AND HIT DIRECTLY ON THE DRIVERS SIDE,(T-BONED) THE TRUCK IS EQUIPPED WITH SIDE AIR BAGS AND FRONT AIR BAGS,WHICH NEVER DEPLOYED. THE ACCIDENT BROUGHT EXTENSIVE DAMAGES TO THE TRUCK AND INJURIES TO MY WIFE AND I. I REPORTED THE NON DEPLOYMENT TO DODGE IN WHICH CASE A SPECIAL INSPECTOR WAS SENT OUT TO THOMAS DODGE WHERE HE RAN DIAGNOSTICS OF THE AIRBAGS COMPUTER. NO FAULT SIGNALS WERE FOUND. DODGE RESPONSE TO THE INVESTIGATION WAS ! IMPACT WAS NOT SUFFICIENT TO MERIT AIR BAG DEPLOYMENT!. DEPARTMENT OF TRANSPORTATION SAFETY SAYS THE BAG IS INFLATED AT A CERTAIN CRASH THRESHOLD, USUALLY CORRESPONDING TO A SPEED OF THE IMPACTING VEHICLE OF MORE THAN 15-20 KM/H. DODGE REFUSED TO ACT ON IT SO THE QUESTION SHOULD BE TO MYSELF, DODGE RAM OWNERS AND PERSPECTIVE BUYERS,,,WILL MY AIRBAGS DEPLOY WHEN I NEED THEM TO??? BE WARE.
Aug 17, 2015
Crash: 1
Injuries: 2
ELECTRICAL SYSTEM,EQUIPMENT
2 complaints
TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. WHILE REPAIRING THE VEHICLE ACCORDING TO NHTSA CAMPAIGN NUMBER: 15V461000 (EQUIPMENT) WITH THE USB INSERTED, THE MESSAGE BOARD WENT BLANK AND FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE RADIO HAD BURNED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 47,000.
Nov 10, 2015
Fire: 1
TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. WHILE DRIVING AT 60 MPH, THE INSTRUMENT PANEL AND RADIO FAILED. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE ALSO PERIODICALLY WOULD NOT START. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED AND REPAIRED. THE DETAILS OF THE REPAIRS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000.
Oct 30, 2015
VISIBILITY
2 complaints
WHILE DRIVING MY DOG STEPPED ON THE WINDOW BUTTON WHICH I THOUGHT WAS IN THE LOCK POSITION AND THE WINDOW OPENED. I NOW KNOW THE WINDOW IN THE FRONT DOES NOT LOCK, BUT THIS CERTAINLY DISTRACTED ME THE ROAD PUTTING ME IN A DANGEROUS SITUATION. I NOW KEEP HIM IN THE BACK BUT IT IS STILL A PROBLEM WHEN KIDS ARE IN THE CAR AND I HAVE TO LOOK TWO WAYS AT THE SAME TIME. *TR
Apr 19, 2014
INSIDE REARVIEW MIRROR NEEDS TO BE READJUSTED DAILY. -- FIRST COMPLAINING TO DEALER WAS 1-24-13, 2665 MILES. DEALER ORDERED MIRROR AND REPLACED ON 1-31-13. NEW MIRROR HAD SAME PROBLEM. SECOND COMPLAINING 2-26-13, 3799 MILES. CHRYSLER RESPONSE: KNOWN ISSUE BY CHRYSLER -- "REARVIEW MIRROR LOSES ADJUSTMENT AFTER A FEW DAYS. INSPECTED MIRROR. CHECKED FOR APPLICABLE TSB'S. TECH TIPS AND STAR ONLINE CASES. CHRYSLER RESPONDED TO REQUESTS FOR TECHNICAL ASSISTANCE BUT OFFERED NO SOLUTION AT THIS TIME. SUGGESTING THAT HARSH/ROUGH ROAD CONDITIONS MAY AFFECT THE MIRROR'S ABILITY TO RETAIN ITS ADJUSTMENT. THIS IS CONSIDERED A NORMAL CONDITION AND NO ATTEMPT TO REPAIR IT SHOULD BE MADE." I INFORMED THE LOCAL DEALER THAT WAS AN UNACCEPTABLE RESPONSE. THIRD COMPLAINT 5-16-13, 8974 MILES. DEALER RESPONSE: "INSPECTED MIRROR FOR DEFECTS. ROAD TESTED. NO PROBLEMS FOUND. NO UPDATED PARTS AVAILABLE." INSIDE REARVIEW MIRROR PROVIDES VISIBILITY THAT THE OUTSIDE MIRRORS DO NOT, PARTICULARLY IN REDUCED VISIBILITY WHEN OUTSIDE MIRRORS ARE FOGGED, FROSTY, OR ICY. MADE A 2,775 MILE TRIP FROM MARYLAND TO THE MICHIGAN UPPER PENINSULA AND MIRROR HAD TO BE ADJUSTED A FEW TIMES DAILY ON THE DRIVE UP AND BACK. MADE A 2,050 MILE TRIP FROM MARYLAND TO FLORIDA AND MIRROR HAD TO BE ADJUSTED A FEW TIMES DAILY ON THE DRIVE DOWN AND BACK. THIS ISSUE BECOMES A HAZARD WHEN THE DRIVER FINALLY REALIZES THEY ARE MOVING THEIR HEAD TO GET A SAFE VIEW IN THE REARVIEW MIRROR. REARVIEW MIRRORS ARE A BASIC SAFETY FEATURE OF ALL MOTOR VEHICLES ON THE ROAD. THEY NEED TO BE RELIABLE. A DRIVER NOT REALIZING THIS MIRROR IS OUT OF ADJUSTMENT UNTIL HAVING TO CRANE THEIR HEAD TO GET A SAFE VIEW IN THE REARVIEW MIRROR IS QUITE DISTRACTING. DRIVER DISTRACTIONS WHILE DRIVING AT INTERSTATE SPEEDS IS A SAFETY HAZARD. A VEHICLE TRAVELING 70 MPH IS GOING 102+ FEET PER SECOND - ANY DISTRACTION IS HAZARDOUS. *TR
Jul 27, 2013
FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
2 complaints
I WAS RETURNING HOME FROM A SHORT TRIP ON THE INTERSTATE AND I HAD JUST MADE A TURN ON THE STREET WE LIVE ON WHEN I HEARD A DING SOUND. MY WIFE AND I NOTICED THAT THERE WAS A MESSAGE ON THE DISPLAY THAT SHOWED, "SERVICE ELECTRONIC THROTTLE CONTROL". IT STAYED ON ONLY A SECOND AND DISAPPEARED. I DIDN'T REALLY NOTICE ANY EFFECT TO THE DRIVING CAPABILITY, BUT THIS IS THE FIRST TIME THAT MESSAGE HAS APPEARED AND I NOTICE THAT THERE ARE TWO SIMILAR COMPLAINTS POSTED HERE ABOUT THE SAME MESSAGE. I THINK I'LL GO TO THE DEALERSHIP AND AT LEAST LET THEM KNOW ABOUT IT AND SEE WHAT THEY DO. I HAD BEEN USING MY CRUISE CONTROL ON THE WAY BACK FROM MY TRIP WHICH I NORMALLY DO USE AND I NOTE THAT IN AT LEAST ONE OF THE OTHER COMPLAINTS THE PERSON WAS USING THEIRS TOO. AT THE TIME OF THE MESSAGE I WASN'T USING CRUISE BUT LIKE I SAID, I HAD BEEN. *TR
Dec 30, 2013
ON AUGUST 26TH I WAS TRAVELING IN MY TRUCK AT ABOUT 58MPH WITH THE CRUISE CONTROL ON. AS I ENTERED A 45MPH SPEED ZONE I TAPPED THE BRAKE PEDAL TO DISENGAGE THE CRUISE. THE TRUCK MAINTAINED SPEED SO I PRESSED THE BRAKE PEDAL MANY TIMES WITH THE TRUCK NOT SLOWING DOWN. I THEN HAD TO HIT THE BRAKES QUITE HARD TO SLOW DOWN. WHILE DOING THIS I NOTICED A MESSAGE COME UP ON THE INFO SCREEN WHICH READ SERVICE ELECTRONIC THROTTLE CONTROL. AFTER STOPPING I CHECKED TO SEE IF SOMETHING LIKE A FLOORMAT WAS PRESSING ON THE ACCELERATOR PEDAL, WHICH THERE WAS NOT. THIS SAME SITUATION HAPPENED AGAIN ON AUGUST 30TH. I CONTACTED SOUTH LAKE MOTORS, THE LOCAL RAM DEALER TO SCHEDULE AN APPOINTMENT FOR SEPT. 4. I TOOK MY TRUCK IN AND THEY FOUND A CODE IN THE COMPUTER, BUT COULD NOT FIND ANYTHING WRONG. IN THE FOLLOWING 2 WEEKS THE SAME THING HAPPENED TWO MORE TIMES AS I TRIED TO SLOW DOWN FROM A SPEED OF BETWEEN 55 AND 60MPH, EXCEPT I DID NOT HAVE THE CRUISE ON. THEY LOOKED IT OVER AGAIN ON SEPT 19 AND DECIDED TO PUT A NEW ACCELERATOR PEDAL IN IT ON SEPT. 20TH. THE NEXT DAY IT STUCK AGAIN AS I TRIED TO SLOW FOR A TRUCK TURNING IN FRONT OF ME, ALMOST CAUSING ME TO REAR END THAT VEHICLE. SEPT 27TH I TOOK IT BACK IN AND THEY STILL COULD NOT FIND ANYTHING WRONG. ON OCT 7 I ONCE AGAIN DROPPED MY TRUCK OFF AT THE DEALER AND THEY KEPT IT FOR 5 DAYS TRYING TO DUPLICATE THE ISSUE. THEY COULD NOT FIND THE PROBLEM. ON OCT 13 WHILE TRAVELING AT 45MPH I LET OFF THE ACCELERATOR PEDAL AND THE TRUCK MAINTAINED SPEED, I HAD TO SLAM ON THE BRAKES TO SLOW IT DOWN TO NEGOTIATE A CORNER WITHOUT WRECKING. THIS HAS HAPPENED TWO TIME SINCE THEN. ON OCT 21ST I TOOK IT BACK TO THE DEALER AND THEY INSTALLED A DATA RECORDER TO RECORD THE EVENTS.THE MECHANIC AND OTHER DEALERSHIP EMPLOYEES HAVE TOLD ME THIS TRUCK IS NOT SAFE TO DRIVE. I HAVE CALLED CHRYSLER DAILY TELLING THEM THIS VEHICLE IS UNSAFE. *TR
Oct 21, 2013
STEERING,POWER TRAIN,LATCHES/LOCKS/LINKAGES
1 complaint
The contact owns a 2013 Ram 1500. The contact received notifications of NHTSA Campaign Numbers: 19V347000 (LATCHES/LOCKS/LINKAGES) and 17V821000 (POWER TRAIN). The contact stated that while moving the gear shifter out of park(P), the gear was stuck in park(P). The contact opened the door and rocked the vehicle back and forth, then closed the door and moved the gear shifter out of park(P). The contact moved the gear shift lever. A dealer was not contacted, and the vehicle was not diagnosed or repaired. The contact stated that the failure persisted. The contact stated that the vehicle was part of the inheritance his father left. The contact's father had experienced the same failure. The contact stated that on a separate occasion, after the vehicle was started, the power steering failed to function as intended and locked up, and the contact was unable to maneuver the steering wheel. The contact used force to move the steering wheel. The message "check the steering" was displayed on the dashboard. Most recently, while driving at an undisclosed speed, the steering wheel became difficult to maneuver. The contact used force to maneuver the steering wheel. The vehicle was taken to an independent mechanic, who diagnosed that the electrical system inside the rack and pinion had failed. The contact was informed that the entire steering system needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 13,000.
Oct 31, 2025
STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES
1 complaint
Component or system that failed / malfunctioned The brake system (pads, calipers, hydraulic fluid) failed three times in less than 90 days. The right-side tie rod end also separated from the steering assembly. Both components are available for inspection upon request. How safety was put at risk The brakes repeatedly lost all stopping power while driving, with the pedal going to the floor and the reservoir emptying within minutes. On one occasion, the brake pads and caliper fell off the wheel assembly, confirmed by the dealer’s own shop manager. The tie rod failure caused uneven tire wear and a highway blowout, forcing an emergency tow. These issues placed me, my child, and other drivers at risk of a serious crash. Has the problem been reproduced or confirmed by a dealer or service center? Yes. Premier Auto (the dealer’s affiliated garage) confirmed and attempted repairs three times. On the third visit, the shop manager (Mike) stated that the brake pads were so low they had fallen off, causing the calipers to overextend and leak. Has the vehicle/component been inspected by others? Yes. Premier Auto inspected and repaired the brakes multiple times. Dobbs Tire & Auto later inspected after the blowout and diagnosed additional electrical issues. Documentation, invoices, and photos are available. Were there warning lamps, messages, or other symptoms? The brake warning light illuminated and the pedal sank to the floor during failures. No prior warning lamps appeared before the tie rod separation or blowout. The failures occurred suddenly while driving.
Oct 01, 2025
STRUCTURE,UNKNOWN OR OTHER,ENGINE
1 complaint
SAFETY DEFECT: Database Classification Failure - 2013 Ram Vehicles Vehicle: 2013 Ram 1500, VIN: [ENTER VIN ABOVE] Owner: [ENTER NAME ABOVE] Email: [ENTER EMAIL ABOVE] Phone: [ENTER PHONE ABOVE] Defect Description: The 2013 model year Ram vehicles suffer from a systematic database classification failure that prevents normal ownership operations and creates safety hazards. Due to the Dodge-to-Ram brand transition in 2013, these vehicles are not properly recognized in automotive databases used by: • Auto parts retailers (O'Reilly's, AutoZone, etc.) • Insurance companies and quote systems • Tire retailers and service centers • Emergency roadside assistance systems • Government vehicle registration systems Safety Implications: • Inability to quickly procure critical replacement parts during emergencies • Delays in obtaining proper insurance coverage • Emergency service complications due to vehicle misidentification • Forced manual workarounds that increase human error risk Consumer Impact: Vehicle owners are forced to spend excessive time and resources (phone calls, manual lookups, repeated explanations) to perform basic vehicle ownership functions. This constitutes an operational defect that prevents normal commercial transactions. Requested Action: NHTSA should require Stellantis to issue a recall to correct the database classification error across all automotive systems, or provide alternative identification mechanisms that ensure proper vehicle recognition. Root Cause: Stellantis' failure to properly coordinate database updates during the 2013 Dodge Ram to Ram transition, leaving vehicles in a "database orphan" state.
Aug 18, 2025
POWER TRAIN,SERVICE BRAKES, HYDRAULIC,LATCHES/LOCKS/LINKAGES
1 complaint
The contact owns a 2013 Ram 1500. The contact stated they received notification of NHTSA Campaign Numbers: 19V347000 (Latches/Locks/Linkages) and 17V821000 (Power Train); also the contact stated that the ABS warning light was blinking, and the engine light was illuminated However, the parts to do the recall repairs were not yet available. The local dealer was contacted and the dealer declined to service the vehicle. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The manufacturer referred the contact to another local dealer and opened a case. The failure mileage was approximately 88,000.
Jul 31, 2025
STEERING,AIR BAGS,SERVICE BRAKES
1 complaint
My truck for several years has intermittently turned off all safety features and steering control, i.e. air bags, traction control, anti lock breaks, and power steering all turn off randomly which in turn disables the cruise control, towing functions, etc. In the past I could turn the truck off then back on and the problems would dissappear, Now the problem has escalated and is occurring at shorter intervals now turning it off doesn't work and its getting dangerous. There is various recalls for these problems with same make and years model trucks, but mine is not included. I've tried contacting the dealer but they basically say sorry we can't help you unless your truck is added to the recall list. It's just not right that 1000's of vehicles the exact same as mine have been recalled for the exact same problems but not mine. Thanks for your time!
Jun 20, 2025
STEERING,POWER TRAIN,ELECTRICAL SYSTEM
1 complaint
Lost complete steering with no warning or lights on the dash At risk none was parked and steered perfectly prior to parking There is a recall open for other vin numbers associated with the same issue
Mar 03, 2025
ELECTRICAL SYSTEM,AIR BAGS,UNKNOWN OR OTHER
1 complaint
My 2013 Ram 1500 has had issues with the horn not working when the middle of the steering wheel is pushed but sounds when the key fob is used to lock doors. The EVIC control on the steering wheel would also not work. This started in 2018 where the problem was intermittent. This was part of recall R36 where the rubbing of the steering wheel harness on the retainer springs could cause an electrical short and or inadvertent air bag deployment. I took my vehicle to Bill Volz WestchesterDodge, Cortland Manor, NY for the recall on 10-19-15 with 18,205 miles. I feel the work wasn’t done properly because the problem reoccurred in less than 3 years and about 6,000 miles later. The horn and EVIC has not worked in over 7 months. My concern is that I could be driving on a major interstate when my vehicle airbag deploys causing a crash. I contacted Chrysler customer service on 1-13-2025 and spoke to a representative. That person called me back on 1-14-2025 and stated that he referred my case #[XXX] , to a specialist who would contact me in 2-3 business days. As of 2-2-2025 I have not received any response from Chrysler customer service. I need assistance in correcting this safety issue. See attachments. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Feb 02, 2025
STEERING,WHEELS
1 complaint
Lost my eps while I'm driving on school zone and can't turn the wheels snd i end on crash it
Dec 23, 2024
Crash: 1
STRUCTURE,SERVICE BRAKES
1 complaint
On multiple occasions I have had the tailgate come open/fail to close. Other year Rams have a recall and I believe this year should be included. I have installed a gas shock to help slow it and hold in place. The front brakes have had issues with sticking or not releasing after applying them. I have replaced the unit and does the same thing so I like others believe it might be the brake hose collapsing then releasing especially on the air ride suspension models. In stop and go traffic they will pull or get extremely hot and I’m worried it might melt the tire bead or worse.
Nov 23, 2024
SERVICE BRAKES, AIR
1 complaint
The contact owns a 2013 RAM 1500. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated, after which the speedometer and odometer ceased to function. The vehicle was taken to an independent mechanic, who diagnosed a failure with the ABS control module. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 161,000.
Nov 13, 2024
STEERING,FUEL/PROPULSION SYSTEM
1 complaint
I was driving 65 MPH on the interstate when I lost all power steering function. This failure almost pulled me into traffic to my left. Luckily I was near an exit and was able to get off the highway without being involved in an accident. Upon having the truck checked by a mechanic, I was told that the electronic power steering rack and pinion assembly had failed and it would cost over $2500.00 to replace. I had to pay this cost or else the truck was undrivable.
Nov 10, 2024
STEERING,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
1 complaint
ABS light would come on when driving periodically on and off. for a few months it felt like brakes were locking up, Steering was very difficult and hard like the steering wheel was locked making it difficult to turn the steering wheel. dashboard components would periodically turn off and restart. when driving it would make a grinding noiselike the brakes were locked, this would occur with the abs light on and off. the major incident when driving on the freeway. the speedometer completely failed, the digital and needle both were not working. the abs light and warning came on, i pulled over because the speedometer was not working at all, but i was able to drive. the abs warning kept beeping. i was able to pull off of the highway into a parking lot, and the truck shut off and locked. unable to restart the truck at all.
Nov 04, 2024
SERVICE BRAKES, AIR,SERVICE BRAKES
1 complaint
See attached document for complaint.
Oct 18, 2024
SUSPENSION,VEHICLE SPEED CONTROL,SERVICE BRAKES
1 complaint
All at once I have an ABS , Brake, Traction Control on instrument panel illuminated.Service Trailer Brake diagnostic message. Will not set cruise. 06/03/24. Am not driving for fear of failure and presently cannot afford diagnostic repairs. Just turned 100,000 miles and is not used for daily uses. Cannot believe a failure of this magnitude happened with very low mileage
Oct 03, 2024
ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
1 complaint
Service Electronic Braking System, ABS, and traction control lights are all firing. Mechanic diagnosed failed ABS module but Ram dealers in my area (Birmingham, AL) have confirmed the part is not available and can not give me a estimated timeframe for repair. This renders my vehicle unsafe to use while I wait on a part Ram is unable or unwilling to provide. Another mechanic gave me the same story and my limited research shows this has been going on for at least 3 years. Dealerships are taking the few available parts for warranties I assume, leaving local mechanics and older vehicles unable to obtain the necessary parts for safe operation which is unacceptable and creates unnecessary danger.
Sep 03, 2024
STEERING,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
1 complaint
Power steering stopped working with no warning as the truck was being driven up a busy Highway at 65 MPH. Lost momentary control of the truck but was able to pull over and turn it off without incident. When it was restarted the engine light came on with an error message popping up. It was on a very busy highway but we were able to limp it home, going miles under the speed limit with emergency flashers on for safety. It is very hard to steer and the brakes do not seem to be working correctly now. After starting it again today to see if its still giving an error, another light is on regarding the ABS system and the power steering is not working at all. The truck is not safe to drive as and the problem has been confirmed by a local dealership and the truck is on a waiting list to see about further diagnostics & repairs. It is available for inspection at any time.
Jul 08, 2024
STEERING,ELECTRICAL SYSTEM,WHEELS
1 complaint
ELECTRONIC POWER STEERING FAILED WHILE DRIVIING WITH WARNING. FAILED SYSTEM IS AVAILABLE FOR INSPECTION ON VEHICLE DUE TO LACK OF RECALL FOR SPECIFIC VEHICLE. COMPONENT FAILED WHILE DRIVING SPEED LIMIT ON HIGHWAY CURVE ENDANGERING SELF AND OTHERS. PROBLEM HAS BEEN CONFIRMED HOWEVER RECALLS ARE NOT APPROPRIATED TO VEHICLE IN QUESTION. IT HAS BEEN INSPECTED BY MECHANIC SHOP WHO STATED DEALERSHIP MUST CORRECT. DEALERSHIP CONFIRMED RECALL INFORMATION. THE WARNING WAS NOT PRESENT AT TIME OF INCIDENT. THE WARNING LIGHT ON THE DASH ONLY APPEARED AFTER TURNING THE VEHICLE OFF AND BACK ON, MULTIPLE TIMES ON THE DAY AFTER THE INCIDENT.
Jun 26, 2024
POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
1 complaint
Failure of all steering wheel controls. with random cruise control suddenly activating ...transmission gear control self activation (will drop into lower gear causing driver to fly forward and vehicle behind to take evasive action). radio changes channels by itself. i found info that lead me to believe it was a clock spring issue. was taken to dealer. they diagnosed it as a steering wheel harness that had all the wires pulled out of the plug..800 to repair a 20 dollar wire harness... next drive after repair. buttons all worked again but radio still changing channels..cruise intermittent..gear dropping by itself still..almost rear ended again..back to dealer just to get told they could not do anything for a couple weeks..they are lucky this was not in inter on ice.... original symptoms could not change the display..stuck on tire pressure screen.. no phone control. no radio control. no cruise control , no gear shift control..but things would change on their own.. back at dealer again for further investigation
Jun 11, 2024
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES
1 complaint
Reduced braking efficiency, loss of speedometer, loss of cruise control, brake light stays on when not depressing the pedal, electric power steering assist not functioning. Check engine light on, abs light on, traction control light on.
May 23, 2024
STEERING,TRACTION CONTROL SYSTEM
1 complaint
The contact owns a 2013 Ram 1500. The contact stated while driving 65 MPH, the ABS and Traction Control warning lights illuminated. The contact stated that while driving 20 minutes later, and steering left, the brake and power steering warning lights illuminated, and the steering wheel became extremely stiff and jerked into a straight position. The vehicle was steered to the side of the road and inspected. The vehicle was taken to the residence where a hand-held diagnostic machine retrieved DTC code: C-2200. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 245,000.
May 06, 2024
STEERING,ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE
1 complaint
Driving fine with no problems then all of a sudden a bell starts chiming about 6 to 8 times then the steering light comes on and the ABS light comes on in the dash and starts blinking , then I lost power to the steering wheel ,was very hard to steer. I pulled to the side of the road and turned the engine off and waited a few minutes to crank it , every thing went normal and I drove home, but before I got home it did it again but this time it went haywire and the wipers came on and the dash lite up like a Christmas tree. I finally made it home and parked it . I sent off the TIPM unit to get repaired ,fixed but steering is still not wanting to work , will call my mechanic to put it in the shop. I have a truck that I have spent a lot of money fixing one thing after another , have already replaced the motor in 2020 . It seems like this truck is a lemon. Thank you01
Mar 10, 2024
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
1 complaint
Defective ABS moudule. been on waiting list for parts approx 2 years.
Feb 27, 2024
POWER TRAIN,ELECTRICAL SYSTEM,STRUCTURE
1 complaint
Hello, I'm filing a complaint against the Dothan, AL Ram dealership due to recalls that were never performed. I bought the truck on 7/12/2021 from a third party. I noticed this particular Ram had 12 recalls so I took it in to the Dothan, AL Dodge dealership to have them repaired. They had the truck for 2 weeks and nothing was repaired. Nothing at all. I lost 2 back pack blowers because of the faulty tailgate latch. I had to take the tailgate from my 02 Ram off and put it on the 2013. That's just one incident, there are quite a few and I've spent countless amount of money and time fixing this truck because of the recalls that were never performed. I need an Inspector to see this, it's ridiculous. When I took the truck in for the recalls it had 101,000 miles, a cold air intake, and different features. When I got the truck back it had 114000 miles, the cold air intake was gone, the Vin plate was replaced with a sticker and it had different features. The GM convinced me I was hallucinating. I'm a disabled adult and was taken for a fool and discriminated against. I am going to have to find a lawyer.
Feb 20, 2024
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,SERVICE BRAKES
1 complaint
ABS system has failed and damaged the traction control module. Speedometer does not work and brake lights stay on constantly. Power steering assist does not work. The vehicle has been inspected by the dealer and cannot get the parts to fix these issues.
Feb 12, 2024
POWER TRAIN,AIR BAGS,ENGINE
1 complaint
Vehicle has been serviced 7 times by Lithia Nissan with continuing issues last service date was May 22nd 2023 in which the following services were performed; Oil filter housing, 2 gaskets, installed OEM oil cooler and cleared codes, Pin fit issues with master switch, repaired pin issue. Vehicle has been serviced 2 times by Lithia Chrysler Dodge Jeep Ram Fiat of Eugene address 2121 Martin Luther King Jr. BLVD. Eugene OR 97401 (541)686-2255 Last service date Oct. 2nd 2023 in which the following services were performed; Engine system repair, injector-fuel, cleared codes, Pin fit issues with master switch repaired pin issues. Vehicle serviced 1 time by Goodyear location 164 W 7th AVE Eugene OR 97401 (541)343-2501 service date Oct. 5th 2023 following service was performed; Replace Resistor Spark Plug, Spark plug- Iridium OE Exact plug, R&R Spark plugs, R&R spark plugs Ignition Coil set, Intake manifold set, cleared codes. Ongoing issues; unresolved by services performed 1.Check engine light 2.Airbag light 3.Hot temp light 4.Power train light 5.Parking brake does not work properly and will roll if not parked on a level surface 6.Master switch driver control will stop working unless I pop it out of the control panel disconnect it and reconnect it. 7.Defrost does not work properly in which makes it hard to see when driving and there is moisture building inside the cabin creating mold which is a health concern. 8.Vehicle will switch into different gears while driving when brake pedal has not been applied or used. 9.Vehicle sometimes shakes and stalls in drive and reverse.
Feb 07, 2024
STEERING,WHEELS,SERVICE BRAKES
1 complaint
My ABS module is defective. My power steering goes, my ABS system lights come on and off. My braking comes and goes. I brought it to the dodge dealership and they said that dodge is remanufactifing the parts as it’s a huge issue they are having and said just to drive it or don’t but with no other help.
Dec 07, 2023
ELECTRICAL SYSTEM,ENGINE,VISIBILITY/WIPER
1 complaint
I bought it in 2018 & 1 month later no radio, gps, backup any of the stereo system worked. The only thing that worked was volume. I took it in & they charged me $125 diagnosis & was gonna be over $600 for new system. I never got it fixed. In 2022 with only 122000 miles it had to go in the shop for an engine overhaul because of the problem with missing on 5th cylinder. I have never owned a Dodge Ram before & never will again. I have had nothing but problems with it. I made phone calls & wrote emails & the closest I got to a recall is 2014 was the cutoff year & mine is 2013. I did back into a dumpster because the backup camera doesn’t work in January of 2020. I had insurance with White’s Insurance out of Purdy but I don’t have the paperwork anymore.
Oct 11, 2023
Crash: 1
STEERING,LANE DEPARTURE
1 complaint
Steering froze while driving
Oct 05, 2023
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
Truck will stall out pulling out in traffic with no signs of a problem. It happened to me today with my kid in the truck. This is unacceptable. This trucks are to expensive to have this. It also will surge and try to go without foot on gas. This is totally unsafe. Dodge needs to fix this.
Sep 22, 2023
SUSPENSION,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
1 complaint
2103 Ram 1500 Electronic Power Steering failed or malfunctioned, my vehicle is available for inspection if needed The loss of power steering capabilities put my safety and the safety of my family at risk by the possibility of and accident and injury. The loss of power steering capabilities is still evident and has been electrically verified. The EPS failure has NOT been inspected by the manufacturer, police, insurance representatives or any other agency.
Aug 27, 2023
STEERING,ENGINE
1 complaint
Service power steering fault , power steering is intermittent and will throw a code and you will loss power steering until you reset ignition! Also exhaust manifold bolts seem to break alot
Aug 25, 2023
STEERING,ELECTRICAL SYSTEM,VISIBILITY/WIPER
1 complaint
All instruments and control of window wipers stopped responding to their switches. Wipers will not turn off, no horn, no working switches on steering wheel, communication to abs system, trailer brakes, data from abs not being received. Dash cluster flashes out for about 10 seconds while driving not knowing if the vehicle is still running while on the highway or freeway. Everything is pointing to the steering wheel clock spring. All replaced but still no controls or horn or ability to run vehicle safely on the roads. Will not pass inspection from this issue.
Aug 20, 2023
SERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
The contact owns a 2013 Ram 1500. The contact stated while driving 40-45 MPH, the traction control warning light and the brake warning light were illuminated. The contact stated that he continued driving until it was safe to pull over. The contact stated that he veered to the side of the road and read the Owner’s Manual. The contact then continued driving. The contact stated that the vehicle responded as needed upon depressing the brake pedal; however, he was concerned that the traction control failure could cause the vehicle to skid while slamming on the brake pedal. Additionally, the contact stated that the Adaptive Cruise Control mode was inoperable. The vehicle was taken to an independent mechanic, and then to the local dealer, where it was diagnosed that an unknown module needed to be replaced; however, the part was not available. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that parts were not available. The failure mileage was approximately 141,000.
Aug 07, 2023
STEERING,SUSPENSION,ELECTRICAL SYSTEM
1 complaint
On 26 July 2023 I was driving on the feeder road on west 610 south in Houston Texas. While making a left turn onto MLK Blvd my power steering quit in the middle of the turn. The service power steering light illuminated and the steering was very difficult. I was able to manhandle it back to the house but upon arrival it was almost impossible to get the truck into the driveway due to the steering being so hard. After finally getting into the driveway I turned the truck off and then on again and the steering seemed normal. I haven’t driven the truck sense. My current mileage is 70368. Luckily I wasn’t on the freeway when this occurred as this was during rush hour traffic. It was already bad enough that the he issue occurred at a traffic light with a dual left turn into three lanes. This is a major safety issue that CDJR should issue a recall for. I have read that there are thousands of other similar complaints for the same issue and was told by the dealer that the parts are on back order. The issue with the steering commands an immediate safety bulletin and a recall as it puts not only the driver and passengers at risk of serious injury or death, it also places the risks on the general public.
Jul 28, 2023
STEERING,SUSPENSION,VEHICLE SPEED CONTROL
1 complaint
I was driving and slowing down to 45 mph going through Corrigan, TX on 59. The truck all the sudden accelerated pulling to the left, then all of a sudden slammed to the right and went over a curb. I had no steering control and my foot was all the way down on the brakes to try and stop. I'm lucky it didn't happen 20 min before when 75mph was speed limit. The a frame broke, Ball joints, broke rack and pinion, cracked the weld that holds the a frame to the truck, and I'm not sure what else is broken yet. My rim and tire both need to be replaced. The aluminum broke straight across. This should not have happened and could have gotten me and others killed. I am getting the truck taken to dodge to find out what all broke and how much it is going to cost. I should not have to pay for this. This should never happen and it put me and everyone around me in danger. I am still a nervous wreck from this.
Jul 19, 2023
Crash: 1
EQUIPMENT,ELECTRICAL SYSTEM
1 complaint
The contact owns a 2013 Ram 1500. The contact stated that while parked, the radio and instrument panel failed to illuminate as designed. The contact stated that after inserting the ignition key into the ignition switch, the vehicle failed to start; however, the windshield wipers inadvertently activated. The contact referenced NHTSA Campaign Number: 15V461000 (Equipment) however, the VIN was not included. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 190,000.
Mar 20, 2023
ENGINE AND ENGINE COOLING,VISIBILITY
1 complaint
The contact owns a 2013 Ram 1500. The contact stated while driving 55-60 MPH, the defroster was engaged but failed to respond or perform as designed. The contact rolled down the windows due to the loss of visibility of the roadway. Additionally, the vehicle lost heating system functionality. There was no warning light illuminated. The contact was able to continue driving. The contact stated that he recalibrated the defroster actuator; however, the failure persisted, and the vehicle would only blow cold air. The contact related the failure to NHTSA Campaign Number: 13V177000 (Engine and Engine Cooling). The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 206,500.
Dec 29, 2022
POWER TRAIN,ELECTRICAL SYSTEM,AIR BAGS
1 complaint
Air bag light came up. Headed to nearest mechanic he said there was a recall on airbags for this type of vehicle. Made an appointment on dealer. On my way engine light came up and vehicle started shaking
May 02, 2022
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE
1 complaint
My side boxes do not open with key button and do not unlock with button on key and my bolts broke on exhaust manifold on drivers side and passenger side 4 bolts total
Mar 23, 2022
STEERING,FORWARD COLLISION AVOIDANCE
1 complaint
The power steering went out without any knowledge and all of a sudden the light came on the same time the power steering went out and almost slammed head on first into oncoming traffic but was able to recover the vehicle without any damage they say there is a recall for the power steering online for this electronic power steering rack and pinion device so when I brought it into the dealership to have it looked at they told me there was no recall on this and gave me an estimate of over $3000 to fix the rack and pinion electronic steering device and the company I brought it to was the same place I bought it from and I still owe on this vehicle it has 56,000 miles on it now but I bought it used at 30,000 miles I’ve only put 26,000 miles on this vehicle in six years I bought this vehicle from Dayton Andrews Dodge in St. Petersburg Florida and they were unwilling to help me except for charge me an ungodly amount which I cannot afford so now I have a truck that I’m paying for and I still owe $7000 on it so what can I do can you help with getting this done with the recall that’s online. Please I’m a single dad, and my children were in the car to when this happened so it definitely was a scare for everyone. This is our only means of transportation.
Feb 12, 2022
STEERING,SUSPENSION,LANE DEPARTURE
1 complaint
To: I have a 2013 ram 1500 4x4 my miles 48,000 .Generally safety defect the drive shaft column, lower steering shaft column intermediate. Like all Bushings control arms, ball joint and lower ,upper, bar links , etc.The defects components fall apart easy to the bolts, nuts, rubber bushing. Its a problem for poses a very risk to all drivers on road. Definitely it should bring ATTENTION to all 2013 ram 1500 4x4 an all ram Chrysler can recall so it can repair and very safe for all drivers , families whenever in all vehicles. Anyway I will park my ram in the driveway, when if it recalls the vehicle and drive for it safe !!!!!! Thank You From A VERY SAFE DRIVER!!!!!
Nov 22, 2021
Crash: 1
WHEELS,SERVICE BRAKES
1 complaint
PURCHASE TRUCK FROM A1 IMPORTS AND DEALER SAID THAT HE DONE SAFETY AND HE WILL PROVIDE NEW TAG WITH SPARE WHEEL. WHEN I RECEIVED TRUCK AND NEXT DAY WHEN I CHECKED SPARE WHEEL, IT IS WAY BIGGER SPARE WHEEL THEN REGULAR 4 WHEEL. I DROVE 300 MILE AND BRAKE PAD FROM FRONT PASSENGER TOTALLY GONE AND DAMAGE FRONT PASSENGER ROTOR TO. WHEN I DID COMPLAIN ABOUT IT TO DEALER, HE DIDN'T SAY ANYTHINGS TO CHANGE AND I WENT THERE WITH NEW ROTOR AND BRAKE PAD SO HE JUST REPLACE IT. I PURCHASED THIS TRUCK ON DEC-2-2020 AND I GOT TEMP TAG UNTIL JAN-2-2021 AND HE TOLD ME THAT I WILL GET MY ONE YEAR TAG IN MAIL WITHIN TIME BUT TILL TODAY IS 6-JAN-2021 AND STILL I AM WAITING FOR MY TAG. I HAVE BEEN TALKING WITH DEALER SINCE JAN-2 FROM EVERY DAY AND HE IS MAKING EXCUSE THAT HE WILL GET TOMORROW BUT HIS TOMORROW WILL NEVER COME YET. AND I AM NOT ABLE TO USE MY TRUCK SINCE 4 DAYS. I HAVE ALL TEXT MSGS REGARDING THIS AND HE IS NOT RESPONDING AS DEALER RESPONSIBILITY. I THINK THIS IS NOT A GOOD PRACTICE AS A DEALER WHO IS SELLING CARS IN GREENVILLE AREA IN NC. AS HE GIVE ME TRUCK WITH TIRE CONDITION AND BRAKE CONDITION WHICH IS CONSIDER AS MAIN SAFETY ISSUE AND HE HAS AUTHORIZED SAFETY INSPECTION LICENSE FOR HIS SHOP. THIS IS NOT GOOD FOR OTHER PEOPLE. I AM UPLOAD MY SPARE WHEEL PIC WHICH I HAVE IT THAT I AM GOING TO UPLOAD
Jan 06, 2021
STEERING,AIR BAGS,SEAT BELTS
1 complaint
TL* THE CONTACT OWNED A 2013 RAM 1500. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN AT LOW SPEEDS, THE STEERING WHEEL FAILED TO RE-ALIGN TO DRIVE STRAIGHT. THE CONTACT VEERED OFF THE ROAD AND CRASHED INTO THE REAR OF ANOTHER VEHICLE CAUSING THE FRONT DRIVER TIRE, LOWER BALL JOINT SEPARATED FROM THE STEERING KNUCKLE, INNER TIE ROD END, SHOCK ASSEMBLY AND LOWER CONTROL ARM TO DETACH. THE VEHICLE WAS RESTARTED AND THE STEERING RESUMED TO NORMAL BUT DUE TO THE FRONT DRIVER SIDE DAMAGE, IT NEEDED TO BE TOWED. THE CONTACT MENTIONED THAT THE POWER STEERING FAILED ON SEVERAL OCCASIONS WHILE DRIVING AT LOW SPEEDS. THE AIR BAG FAILED TO DEPLOY AND THE SEAT BELT FAILED TO RESTRAIN HIM. AS A RESULT, THE CONTACT HIT HIS FACE AND WRIST AGAINST THE STEERING WHEEL AND WINDSHIELD GLASS. THE CONTACT MENTIONED HE WOULD BE GOING TO THE HOSPITAL FOR HIS INJURIES. THE OTHER DRIVER WAS NOT INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE. THE DEALER NOR MANUFACTURER WERE INFORMED OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS APPROXIMATELY 97,000.
Dec 08, 2020
Crash: 1
Injuries: 1
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
1 complaint
RADIO LOCK UP NO MORE ACCS TO ANY DEVISES EX CAMRA RADIO TEMP CONTRLE ETC
Oct 19, 2020
SUSPENSION,AIR BAGS,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
VEHICLE HAS 77,000 MILES AND @ 1000 MILES AGO A NOTICEABLE CHANGE IN RIDE AND HANDLING. RIDE HAS BECOME VERY STIFF AT ALL SPEEDS ABOVE 35 MPH. VEHICLE ALSO HAS A TENDENCY TO GIVE THE FELLING OF FLOATING WHEN CORNERING. I HAVE TAKEN IT TO THE DEALER 4 TIMES AND THEY CANNOT FIND ANY CODES TO TELL THEM SOMETHING IS WRONG? THEY HAVE CHANGE MANY PARTS, SHOCKS, IDLER ARMS, RUBBER SUSPENSION BUSHINGS, ETC, THEY HAVE ACKNOWLEDGED THE ROUGH RIDE, BUT CANNOT FIND THE REASON? I BELIEVE IT IS A SENSOR OR REGULATOR VALVE, THAT CONTROLS THE AIR SUSPENSION AT VARIOUS SPEEDS AND WHEN CORNERING. THE TRUCK RIDES LIKE THE THERE IS EXCESSIVE AIR PRESSURE IN THE AIR BAGS TO SOFTEN THE RIDE AT VARIOUS SPEEDS,
Oct 06, 2020
ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE
1 complaint
THE COMPUTER SCREEN WILL NOT LIGHT SO YOU CANT USE ANY OF YOUR CONTROLS HAD TO REPLACE BRAKES SHOCKS AND STRUTS AND CALIPERS SUN ROOF WONT OPEN BACK WINDOW WONT OPEN THE ENGINE LIGHT IS ON SAYING LOW OIL PRESSURE BUT THE GAGE ON THE TRUCK SHOWS IT RIGHT IN THE MIDDLE CANT USE THE RADIO OR THE PHONE OR CONTROL THE AIR OR THE HEAT BECAUSE THAT'S ALL ON THE SCREEN THAT WONT LIGHT UP THE BACK UP CAMERA WONT WORK I CHECKED FOR RECALLS ON THE VIN NUMBER IT SAID THERE WAS NONE THE EXHAUST MANIFOLD TICKS SUPER LOUD WHEN YOU FIRST START IT THEN THE NOISE GOES AWAY AFTER THE TRUCK WARMS UP I HAVE PUT NEW TIRES ON IT TWICE I HAVE THE OIL CHANGED EVERY TIME THAT ITS DUE WITH EXPENSIVE ROYAL PURPLE HAD TO PUT A NEW BATTERY IN IT THE TRUCK MIGHT LOOK NICE BUT I WOULD NEVER PURCHASE ANOTHER ONE !!!!!!!!!!! IT HAS BEEN THE WORST VEHICLE I HAVE EVER PURCHASED AND I AM VERY DISAPPOINTED WITH THE TRUCK AND THE EXPERIENCE !!!!!!!!!0 *TR
Jun 19, 2020
ELECTRICAL SYSTEM,STRUCTURE,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
I WAS SHOPPING IN IKEA AT ATLANTIC STATION WHEN I CAME OUT I SAW FIRE TRUCKS IN THE PARKING LOT JUST TO WALK UP AND FIND THAT MY TRUCK WAS ON FIRE AND THE FIRE DEPARTMENT WAS PUTTING OUT THE FIRE.
Feb 23, 2020
Fire: 1
ELECTRICAL SYSTEM,STRUCTURE,FUEL/PROPULSION SYSTEM
1 complaint
I TRIED THIS ONCE AND LOST IT DOWNLOADING A PICTURE. I HAD A PROBLEM PUTTING GAS IN MY TRUCK. IT KEPT MAKING THE GAS PUMP POP. EVENTUALLY IT TOOK 30-40 MIN TO GET GAS IN IT. I STARTED USING A 5 GALLON GAS CAN TO GET GAS IN IT. I TOOK IT TO MY MECHANIC AND IT COST OVER A THOUSAND DOLLARS TO FIX. ALSO I HAD A PROBLEM WITH MY TAILGATE OPENING WHILE I WAS DRIVING, ONE OF THE TIMES A TRAILER WAS ATTACHED AND IT OPENED AN HIT THE HITCH AND DENTED IT MAKING IT HARD TO OPEN IT. ONE DAY I STOPPED AT A BUSINESS ON JOPPA RD IN PERRY HALL TO PICK UP 2 LAWNMOWERS AND WHEN I PULLED OUT ON JOPPA ROAD AND THE TAILGATE POPPED OPEN AGAIN AND THE MOWERS FELL OUT AND STARTED GRILLING DOWN THE ROAD AND LUCKILY THE OWNER OF THE BUSINESS SAW IT HAPPEN AND HELPED ME CATCH THEM BEFORE THEY CAUSED AND ACCIDENT. I'M NOT GOING TO TRY TO DOWNLOAD A PICTURE BECAUSE I DON'T WANT TO LOSE THIS AGAIN. I NEVER GOT RECALLS ON THESE THINGS UNTIL AFTER THESE THINGS HAPPENED
Jan 31, 2020
SUSPENSION,POWER TRAIN,UNKNOWN OR OTHER
1 complaint
MY 2013 RAM HAS A CONSTANT VIBRATION WHICH STARTS AT AROUND 40MPH AND CONTINUES ALL THE WAY UP TO 75+ MPH. I'VE REPLACED ALL 4 TIRES 3 TIMES. THE LAST SET ARE MICHELIN. ON ALL 3 SETS OF NEW TIRES I HAD THEM BALANCED A TOTAL OF OVER 15 TIMES. HAD ROAD FORCE TESTING DONE ON THE NEWEST SET 5 TIMES. I STILL FEEL THE VIBRATION. I BOUGHT THE TIRES AND HAD THEM ROAD FORCE BALANCED BY A NATIONAL TIRE CHAIN. THEN I TOOK THE TRUCK TO A LOCAL DODGE DEALER/SERVICE CENTER. THEY ROAD FORCE BALANCED THE TIRES TWICE AND TOLD ME THE PROBLEM WASN'T THE TIRES OR RIMS. THEN I TOOK THE TRUCK BACK TO THE STORE WHERE I BOUGH THE TIRES, THEY ROAD FORCE BALANCED THEM AGAIN AND STILL I FEEL THE VIBRATION. THE SERVICE MANAGERS AT BOTH LOCATIONS SAID THAT THEY PERSONALLY DROVE THE TRUCK FOR A ROAD TEST AND THEY BOTH SAID THEY COULDN'T FEEL THE VIBRATION. BELIEVE ME, IT REALLY SHAKES. IT'S ANNOYING AND I'M SURE IT'S NOT GOOD FOR THE TRUCK OVERALL. THE TRUCK HAS ONLY 122,000 MILES ON IT AND HAS BEEN VIBRATING FOR ABOUT 100,000 MILES. I BOUGHT THE TRUCK NEW AND PURCHASED THE UNLIMITED WARRANTY. UNLIMITED. THIS PROBLEM SHOULD BE COVERED BY THE DODGE WARRANTY, SO I DON'T UNDERSTAND WHY THE DEALER WOULDN'T GET TO THE ROOT OF THE PROBLEM. I REALLY LIKE THE TRUCK, BUT THIS VIBRATION PROBLEM IS MAKING ME VERY ANGRY. IS THERE A RECALL THAT ADDRESSES THIS PROBLEM? IF NOT, WHAT SHOULD MY NEXT STEP BE? THANK YOU IN ADVANCE FOR YOUR CONSIDERATION AND HELP.
Jan 31, 2020
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
1 complaint
MY VEHICLE HAS BEEN GIVING TROUBLE FOR THE PAST 3 MONTHS, WITH THE ELECTRICAL PANEL GOING OFF WHILE DRIVING ON STREETS AND HIGHWAYS, NOT BEING ABLE TO CONTROL SPEED OR BRAKES, WINDSHIELD WIPERS COMING ON RANDOMLY, SIGNALS NOT WORKING, FALSE ALARMS FOR WASHER FLUID, RADIO AND BLUETOOTH SHUTTING DOWN AND CAR SHUTTING DOWN AND NOT STARTING ALTOGETHER. I'VE TAKEN IT TO 3 DIFFERENT SHOPS AND MECHANICS, WHO ALL HAD A HARD TIME DIAGNOSING AND FIXING THE PROBLEMS. I'VE HAD TO SPENT A LOT OF MONEY ON TOW TRUCKS AND REPAIRS, AND AM NOT CONVINCED THE ISSUES ARE ADEQUATELY REPAIRED. I ALSO FIRMLY BELIEVE THIS IS AND SHOULD BE A RECALL ISSUE. THE PREVIOUS SECTION WOULD NOT LET ME CHOOSE ALL THE ISSUES BUT I'VE HAD PROBLEMS WITH AIR BAG, BRAKES, ELEC. STABILITY CONTROL, ELECTRICAL, ENGINE, FUEL/PROPULSION SYSTEM, LIGHTING, POWER TRAIN, SPEED CONTROL, STEERING, SUSPENSION, VISIBILITY/WIPER AND WHEELS.
Jan 20, 2020
AIR BAGS,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE CONTACT HAD TO REACH UNDER BOTH THE PASSENGER AND DRIVER SEATS AND SQUEEZE THE CONNECTORS TOGETHER TO TURN OFF THE WARNING INDICATOR. WHEN THE VEHICLE WAS STARTED, THERE WAS AN ABNORMAL NOISE DETECTED FROM THE VEHICLE. WHEN INSPECTING THE VEHICLE, THE CONTACT NOTICED A LEAK FROM THE REAR PASSENGER SIDE OF THE VEHICLE AND THAT THE EXHAUST MANIFOLD BOLT FRACTURED. THE VEHICLE WAS TAKEN TO SPARTANBURG CHRYSLER DODGE JEEP RAM (1035 N CHURCH ST, SPARTANBURG, SC 29303, (888) 404-4925) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
Sep 26, 2019
POWER TRAIN,UNKNOWN OR OTHER
1 complaint
VEHICLE WAS IN PARK RUNNING FOR ABOUT TWENTY MINUTES WHEN ALL OF A SUDDEN THE ROTARY SHIFTER SHIFTED INTO GEAR (NO ONE IN VEHICLE), ACCELERATED AND WENT FORWARD CRASHING INTO THE HOUSE.
Sep 23, 2019
Crash: 1
SUSPENSION,AIR BAGS
1 complaint
AIR SUSPENSION GO OFF NO WAY TO CONTROL THAT CAR I CAN HAVE BIG ACCIDENT I HAVE 2 BABY IN THAT CAR WITH ME ALL THAT TIME
Sep 22, 2019
EXTERIOR LIGHTING,WHEELS,SERVICE BRAKES
1 complaint
THE PASSENGER FRONT HEADLIGHT KEEPS BURNING OUT ITS HAPPENED 3 TIMES WHILE I WAS DRIVING. THE DASH SCREEN KEEPS SAYING SERVICES TIRE PRESSURE SYSTEM THESE THINGS HAVE BEEN HAPPENING FOR ABOUT 4 MONTHS . THE VEHICLE WAS IN MOTION ON A HIGHWAY AT NIGHT.
Jul 13, 2019
SUSPENSION,AIR BAGS,UNKNOWN OR OTHER
1 complaint
AIR SUSPENSION GO OFF ALL THAT TIME WHEN I'M GOIN FAS LIKE 70 THEN DON'T WNNT TRUN ON ANYTHING AND I HAVE MY FAMILY AND KIDS I DON'T LIKE THAT FEELING
Jun 09, 2019
AIR BAGS,UNKNOWN OR OTHER
1 complaint
ON 05/28/2019 RECALL'S (T61, T79, U53) WHERE ALL PERFORMED ON MY 2013 DODGE RAM 1500 PICKUP TRUCK BY THE WHITTEN BROTHERS DEALERSHIP LOCATED AT: 10701 MIDLOTHIAN TURNPIKE, RICHMOND, VA 23235 PHONE# (804) 378-0707. BEFORE PICKING UP MY VEHICLE THE DEALERSHIP CALLED TO NOTIFY ME OF A GLITCH WITH THE ENGINE LIGHT STAYING IN THE ON POSITION AND THE SECOND ISSUE HAD THE SERVICE AIRBAG COMING ON RANDOMLY. THEY SAID IT COULD BE FIXED BUT I WOULD HAVE TO PAY. I DIDN'T AGREE TO THIS DUE TO NONE OF THESE ISSUES WERE OCCURRING PRIOR TO MY VISIT. ALSO, NOTIFIED THEM I HAD WORKED PREVIOUSLY FOR NHTSA AND KNEW THE RECALLS PERFORMED SHOULD HAVE CLEARED OUT ALL THE WARNINGS AND IF NOT THEY NEEDED TO GO BACK AND FIX THEM. SADLY THEY DID NOT FIX THEM. I WAS GIVEN THE RUNAROUND WITH RANDOM EXCUSES FOR REASON IT MIGHT BE AND THE TOPIC OF "MONEY" KEPT BEING BROUGHT UP. THE DEALERSHIP FORGED THEIR WORDS ON THE INVOICE IMPLYING THE LIGHTS WERE ON PRIOR TO SERVICE. I EXPLAINED THAT I WOULD BE FILING A REPORT ON THEY'RE LOCATION FOR THE CONCERN THAT THESE RECALL'S (T61, T79, U53) WERE NOT PERFORMED CORRECTLY AND FOR INAPPROPRIATE BEHAVIOR THAT WAS CONDUCTED. NICHOLAS (134510) WAS THE ADVISOR WHO I SPOKE WITH. INVOICE# CHCS592258 CUSTOMER# 90932 INVOICE DATE: 05/28/19 THE SUGGESTION TO COVER UP WIRES UNDERNEATH THE SEATS WOULD POSSIBLE FIX THE ISSUES. PLEASE FEEL FREE TO CONTACT BY PHONE# (XXXXX) OR EMAIL: (XXXXX) I HOPE THIS WILL HELP OTHERS AS MUCH AS I'M HOPING IT WILL HELP ME TO GET THIS INFORMATION OUT. (XXXXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Jun 03, 2019
VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
ENGINE CHECK, TRACTION CONTROL, ANTI-SKID LIGHTS COMES ON WITH A MESSAGE THROTTLE CONTROL REQUIRES SERVICE. THE ENGINE LOSSES ALL POWER OR STALLS MAKING VEHICLE DIFFICULT TO CONTROL, STOP AND GET OUT OF TRAFFIC. I HAVE REPLACED THE THROTTLE CONTROL WHILE THE CHECK ENGINE LIGHT WAS ON , IT DID NOT CORRECT THE PROBLEM. AFTER THE TRUCK SITS FOR A DAY OR TWO ALL PROBLEMS CLEAR. 4-23-2019 IS MY THIRD INCIDENT IN 4 MONTHS.
Apr 23, 2019
POWER TRAIN,VEHICLE SPEED CONTROL,SERVICE BRAKES
1 complaint
I PULLED INTO THE DRIVEWAY BEHIND 2 PARKED CARS. I STOPPED AND PUT MY TRUCK IN PARK AND WHEN I TOOK MY FOOT OFF THE BRAKE THE TRUCK REVVED UP AND WENT FORWARD, I STEPPED ON THE BRAKE TO STOP THE TRUCK, BUT THE BRAKES FAILED TO STOP THE TRUCK FROM RUNNING INTO THE 2 CARS. AS I KEPT PRESSING THE BRAKE THE TRUCK'S ENGINE WAS REVVING AND THE TIRES WERE BURNING RUBBER, I KEPT PRESSING THE BRAKE AND THE TRUCK WOULD NOT STOP IT WAS OUT OF CONTROL. THE TRUCK RAMMED INTO BOTH CARS PUSHING ONE OF THEM INTO THE SIDE OF THE NEIGHBOR'S YARD. ALL THIS HAPPENED WHILE THE TRUCK WAS IN PARK. I PULLED BACK TO REVERSE SO I COULD GET OFF THE CAR AND WHEN I TOOK MY FOOT OFF THE BRAKE THE TRUCK CONTINUED REVVING THIS TIME GOING IN REVERSE, AGAIN I KEPT PRESSING THE BRAKE, BUT THE TRUCK WOULD NOT STOP IT WAS OUT OF CONTROL. IT WENT IN A HALF CIRCLE GOING INTO THE NEIGHBOR'S FRONT YARD KNOCKING DOWN A 6 INCH WALL, SOME BUSHES AND RUNNING INTO A TREE. THE TRUCK STOPPED AND TURNED OFF BY ITSELF AFTER HITTING THE WALL, THE BUSHES AND THE TREE. THIS INCIDENT CAUSED A LOT OF DAMAGE AND TOTALING ONE OF THE CARS. I DON'T KNOW WHAT CAUSED THE TRUCK TO GO FORWARD WHILE IN PARK, THE BRAKES NOT TO WORK AND THE ENGINE REVVING UP. I BELIEVE THE PARTS AFFECTED ARE THE BRAKES, THE POWER TRAIN AND SPEED CONTROL.
Feb 18, 2019
Crash: 1
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT STATED THAT STRONG EXHAUST FUMES ENCOMPASSED THE INTERIOR AND EXTERIOR OF THE VEHICLE. THE DEALER (PETERSON DODGE CHRYSLER JEEP RAM, 5801 E GATE BLVD, NAMPA, ID 83687, (208) 475-3000) DIAGNOSED THAT THE EXHAUST MANIFOLD HAD AN INTERNAL FAILURE, WHICH WAS LEAKING FLUID INTO THE ENGINE COMPARTMENT DUE TO THE BOLTS SHEARING OFF. THE DEALER REPLACED THE EXHAUST MANIFOLD AND THE BOLTS ON THE FRONT PASSENGER SIDE; HOWEVER, THE FAILURE RECURRED. THE DEALER STATED THAT THE EXHAUST MANIFOLD NEEDED TO BE REPLACED ON THE DRIVER'S SIDE AND THE BOLTS. THE MANUFACTURER PROVIDED NO REMEDY OTHER THAN REPLACING THE SAME PARTS. THE FAILURE MILEAGE WAS NOT AVAILABLE. **TR THE FIRST FAILURE WAS THE PASSENGER SIDE EXHAUST MANIFOLD BEGAN TICKING. TAMERA , THE CHRYSLER ADJUSTER DID NOT TELL ME THIS WAS UNDER A CUSTOMER HELP AT THE TIME OF THE REPAIR OF I SOULD HAVE BROUGHT THE ABOVE HER ATTENTION THEN. I HEARD ONLY A TICK ON THE PASSENGER SIDE AND THEY SAID THE OTHER SIDE WAS FINE. IN LESS THAN 1000 MILES AND AROUND 30 DAYS THE OTHER SIDE STARTED TICKING. IN RESEARCHING THIS PROBLEM IT APPEARS THAT CHRYSLER HAS ALLOWED THIS TO ALLOWED THIS TO CONTINUE UNCHECKED SINCE 2009, BUT IT IS HARD TO TELL AS THEY HAVE DONE SOME CHANGES IN THE ENGINE FOR FUEL ECONOMY SAKE, BUT IT APPEARS TO BE AN ONGOING PROBLEM. I HAVE HAD SOME EXHAUST ODORS, BUT IT HAS NOT SEEMED TO HAVE CAUSED HEALTH PROBLEMS AT THIS POINT. MY SON HAS A 2003 DIESEL THAT HAS THE SAME PROBLEM, BUT IS LONG OUT OF WARRANTY. UPDATED 11/1/2018 *JB
Aug 28, 2018
STEERING,SERVICE BRAKES,ENGINE
1 complaint
DRIVING VEHICLE WHEN DIGITAL INSTRUMENT CLUSTER WENT BLACK AND ENGINE STOPPED TOTAL LOSS OF BRAKING AND STEERING ASSIST. LOSS OF CONTROL OF VEHICLE WHICH ROLLED TO STOP. NO COLLISION OR DAMAGE TO VEHICLE. VEHICLE RESTARTS AND DRIVEABLE NO DIGITAL INFORMATION DISPLAYED. DEALER SAYS DIGITAL INSTRUMENT CLUSTER FAILURE. CONCERN DEFINITE SAFETY RISK IF HAPPENED IN TRAFFIC OR WHEN TURNING OR STOPPING. DID THE FAILURE OF THE DIGITAL INSTRUMENT CLUSTER KILL THE ENGINE OR DID SOMETHING ELSE KILL THE ENGINE AND THE CLUSTER. IF THE VEHICLE IS DRIVEABLE IS IT SAFE TO DRIVE OR CAN EXPECT REPEAT OF SAME INCIDENT?
Jul 20, 2018
STEERING,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
1 complaint
DRIVING ASSISTANCE FEATURES WERE RENDERED UNAVAILABLE DURING A SOFTWARE UPDATE WHICH I BELIEVE CONTRIBUTED TO A COLLISION. THE VEHICLE WAS IN MOTION ON A HIGHWAY WHEN CONTROL WAS LOST RESULTING IN A CRASH.
May 29, 2018
Crash: 1
Injuries: 2
AIR BAGS,SEAT BELTS,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
I PURCHASED THIS TRUCK AND HAD ISSUES AND WOULD LIKE TO BE IN THE TAKATA RECALL LIST. BROUGHT IN TO DEALERSHIP 2 WEEKS AFTER PURCHASE AND WAS TOLD I HAVE TO PAY FOR REPAIRS THEY DO NOT COVER THESE AREAS VERY UPSET. PLEASE HELP ME... THANK YOU IT HAPPENS WHEN I START MY VEHICLE AND WHEN MOVING...
May 28, 2018
POWER TRAIN,EXTERIOR LIGHTING,ENGINE
1 complaint
I HAVE A DODGE RAM 15000 CREW CAB LARAMIE. BOTH TAIL LIGHTS ARE MALFUNCTIONING IN THE BLINKERS. WHEN I TURN THE BLINKER ON IT BLINKS REALLY FAST AND SAYS THE TAIL LIGHTS ARE BAD AND NEED TO BE REPLACED. THE LIGHTS IN THE BACK ARE HALF OUT WHEN THIS HAPPENS. IT DOES NOT HAPPEN ALL THE TIME. I DID SEE THERE WAS A RECALL, BUT FOR MY VIN THERE IS NOT. SO IT APPEARS ALL 2013S SEEM TO BE AFFECTED. I ALSO HAVE A TICKING NOISE IN MY ENGINE WHEN I START THE VEHICLE. IT LESSENS AS THE CAR WARMS UP. I NOTICED THERE WAS A RECALL IN 2012 FOR BAD EXHAUST MANIFOLDS. I BELIEVE THIS IS STILL OCCURRING ON THESE VEHICLES. I HAVE NOT REPAIRED EITHER OF THE ITEMS ON MY TRUCK BECAUSE I BELIEVE IT IS JUST MALFUNCTIONING. I DON'T RECALL HOW LONG ITS BEEN OCCURRING BUT AT LEAST FOR OVER A YEAR.
Apr 24, 2018
POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
1 complaint
TRUCK STARTING TO SHAKE AND NOT BE ABLE TO ACCELERATE, TOOK IT TO GET CHECK OUT , REPLACE LIFTERS, CAM SHAFT, GETTING CODES OF MIS FIRE IN CYLINDER SIX, THEN CYLINDER FOUR. THEN CYLINDER 6 REACTIVATION CONTROL PERFORMANCE, THEN CYLINDER DEACTIVATION SYSTEM BANK 1, OIL PRESSURE OUT OF RANGE CAMSHAFT ADVANCE/ RETARD DISABLED. SPENT. WHEN DRIVING GOING OVER PASS OR INCLINE TRUCKS STARTS TO SHAKE LIKE ITS GOING TO EXPLODE. NOW IT IS STARTING TO JUST DIE AND TURN OFF WHILE DRIVING OR AT A STOP SIGN.
Apr 10, 2018
AIR BAGS,SEATS
1 complaint
WHEN PASSEAT IS DECLINE THE AIRBAG WARNING LIGHT COME ON,HAVE AIRBAG SERVICE.
Dec 24, 2017
Crash: 1
SUSPENSION,POWER TRAIN,ELECTRICAL SYSTEM,TIRES
1 complaint
2013 DODGE RAM 1500. CONSUMER WRITES IN REGARDS TO TRANSMISSION SHIFTS HARD, TIRE BALANCE ISSUES, CLOCK, IGNITION MALFUNCTION AND OTHER MECHANIC PROBLEMS. *SMD THE CONSUMER STATED THE CLOCK AND IGNITION SWITCH WERE REPAIRED. THE UPPER BALL JOINTS FAILED. THE DEALER OFFERED TO ASSIST WITH REPAIRS FOR THE TIRES, BUT THE CONSUMER DECLINED. THE CONSUMER REQUESTED TO BE REIMBURSED FOR REPAIRS MADE,TO BE ADVISED ABOUT WARRANTIES, AND A REPLACEMENT VEHICLE. UPDATED 10/10/2017*JS
Oct 10, 2017
STEERING,ELECTRICAL SYSTEM,AIR BAGS
1 complaint
ALL STEERING WHEEL ELECTRICAL FUNCTION NOT WORKING,INCLUDING HORN,AIR CAN NOT DEPLOY, VEHICLE HAD THIS ISSUE WHEN NEW AND CLOCK SPRING AND WIRING WAS REPLACED 3 YEARS AGO, THEN RECALL WAS DONE FOR AIR BAG AND NOW THE SAME PROBLEM. LAST WEEK ALMOST INVOLVED IN ACCIDENT AND COULD NOT USE HORN TO ALERT OTHER DRIVER. CRUISE CONTROL FUNCTIONS ALSO DO NOT OPERATE, I AM AFRAID TO LET WIFE DRIVE WITH KIDS SINCE AIR BAG WILL NOT FUNCTION IF ACCIDENT HAPPENS.
Sep 27, 2017
ELECTRICAL SYSTEM,AIR BAGS,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
SERVICE AIRBAG SYSTEM. SERVICE ELECTRONIC BRAKING SYSTEM. SERVICE PWER STEERING. SERVICE ELECTRONIC TROTTLE CONTEOL. SERVICE POWER STEERING. THESE CAME UP WORE THRONG IT ON TO LEAVE FOR THE DAY. THAT HAPPENED 2 TIMES. TRUCK HAD TO BE TOWED. UPLOAD TO SOFTWARE WAS DONE. 2 DAYS LATER THE A/C FAN WENT OUT. IT WAS REPLACED BUT STILL TURNED OFF ANTWAY. DEALER STAYED RADIO NEED TO BE REPLACED. 5 WKS LATTER - IT'S BEYOND INSTALLED. DEALER STAYED SOFTWARE UPLOAD HAD NOTHING TO DO WITH RADIO MESS UP. I BEG TO DIFFER. RADIO CONTROLS ALOT OF STUFF CRITICAL TO THE FUNCTION OF THE TRUCK. IT'S HAPPENED SEVERAL TIMES FOR OVER 8 MONTHS. IT'S BEEN IN THE SHOP MORE THAN I'VE DRIVEN.
Sep 20, 2017
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
RANDOMLY INSTRUMENT CLUSTER WILL GO BLANK. SOMETIMES CHECK ABS SYSTEM, SOMETIMES CHECK TRANSMISSION SHIFTER , SERVICE TRAILER BRAKE . THIS HAS HAPPENED FOR THE LAST4 MONTHS. I CAN NOT FIGURE ANY PATTERN WHEN IT HAPPENS.SPEEDOMETER AND RPM GUAGES WILL SOMETIMES STOP[ WORKING AND THE OTHER GUAGES WILL WORK
Sep 11, 2017
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER
1 complaint
JUST OUT OF "DODGE WARRANTY" MY 3RD BRAKE LIGHT TOOK IN WATER. THIS RESULTED IN A BLOWN 3RD BRAKE LIGHT BULB AND NOW LEAKING OF WATER INTO MY BACK WINDOW AND DOWN INTO THE SIDE BEHIND THE COVER IN MY TRUCK. THIS IS WHILE STATIONARY AND IN MOTION. RISK OF MOLD AND 3RD BRAKE LIGHT NOW NOT WORKING. THE BACK WINDOW IS SOLID NEVER DAMAGED OR REPLACED. THE THIRD BRAKE LIGHT COVER WAS NEVER TAKEN OFF OR REPLACED. ALL MANUFACTURER RESPONSIBLY AND THEY WILL NOT TAKE RESPONSIBILITY FOR IT DUE TO OUT OF DODGE WARRANTY. THIS TRUCK IS A 2013 DODGE RAM WITH 41,000 MILES ON IT. NEVER IN A ACCIDENT OR ANY PROBLEMS EXCEPT DODGE RECALLS.
Jul 10, 2017
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
1 complaint
I FIRST NOTICED THAT, WHILE IN DRIVE, THE TRANSMISSION WOULD SHIFT TO 4TH GEAR AND COULD NOT BE CHANGED. I COULD SHIFT FROM PARK TO REVERSE BUT WHEN I TRIED TO GO TO DRIVE IT WOULD GO TO 4TH GEAR. THEN, 2 DAYS AGO, I BEGAN TO NOTICE OTHER PROBLEMS THAT APPEARED TO BE COMPUTER RELATED. WHEN I TURNED THE RUCK OFF THERE WOULD BE A TICKING NOISE IN THE ENGINE. I CHECKED AND IT APPEARED TO BE THE A/C/ COMPRESSOR. THEN IT STOPPED WHEN I UNLOCKED THE TRUCK DOORS. THEN I NOTICED WHAT SEEMED TO BE THE FUEL PUMP TICKING AS IF CALLING FOR FUEL. ONCE AGAIN, THE ENGINE WAS OFF AND, ONCE AGAIN, IT STOPPED. THE NEXT MORNING MY BATTERY WAS DEAD. I TRIED TO JUMP IT WITH NO LUCK SO I PURCHASED E NEW BATTERY. NOW WHEN I TRY TO START IT, THE STARTER MAKES ALL KIND OF CRAZY NOISES AND IT WON'T START.
Feb 18, 2017
STEERING,SUSPENSION,STRUCTURE
1 complaint
WHILE TRAVELING ON A PAVED ROAD AT ABOUT 25-30 MPH, RIGHT FRONT TIRE BLEW OUT. THE TIRE WAS SEPARATED FROM INSIDE BEAD ALL ACROSS TOP OF TREAD TO OUTSIDE BEAD. TIRE BLOWING OUT CAUSED DAMAGE TO FENDER. NO EVIDENCE THAT THE TIRE STRUCK ANYTHING IN THE ROAD, INITIAL REPORT FROM A GOODYEAR REP SAID THAT THE TIRE JUST SEPARATED. NOTHING WAS FOUND IN THE ROAD OR VICINITY TO INDICATE THAT THE TIRE STRUCK ANYTHING
Oct 23, 2016
STRUCTURE,ENGINE
1 complaint
I BOUGHT VEHICLE NEW IN 2013 AND THE PAINT IS BUBBLING ON HOOD ( RUSTING ) AND IT ALSO FAILED EMISSION TEST WHEN I WENT TO GET INSPECTION STICKER, I DON'T BELIEVE I'M ASKING TO MUCH THAT A VEHICLE 3 YEARS OLD NOT RUST AND PASS AN EMISSIONS TEST.
Aug 31, 2016
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,LATCHES/LOCKS/LINKAGES,INTERIOR LIGHTING
1 complaint
TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED AND THE SERVICE ELECTRONIC ERROR MESSAGE ILLUMINATED. THE VEHICLE WAS ABLE TO BE RESTARTED MINUTES LATER. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED THAT THE DOME LIGHT FLICKERED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER, BUT NO FAILURE WAS FOUND. IN ADDITION, THE DOORS FAILED TO UNLOCK AND LOCK. THE CONTACT HAD TO USE THE KEY TO FUNCTION THE DOORS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000. ...UPDATED 12/06/16 *BF THE CONSUMER STATED THE GAUGES WERE ACTING UP AGAIN, BUT DIDN'T LOSE POWER. *TR
Aug 25, 2016
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE DRIVING APPROXIMATELY 75 MPH, THE CHECK ENGINE, ABS, AND ESC WARNING INDICATORS ILLUMINATED. IN ADDITION, THE SPEEDOMETER AND CRUISE CONTROL SEIZED AND THE VEHICLE LOST ACCELERATION. THE DEALER DIAGNOSED THE ABS MODULE FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.
Jun 14, 2016
FUEL SYSTEM, GASOLINE,AIR BAGS,SEAT BELTS
1 complaint
2013 DODGE RAM 2500. CONSUMER WRITES IN REGARDS TO RECALL NOTICES OCCUPANT RESTRAINTS CONTROL, AIRBAG DEPLOYMENT SYSTEM AND FUEL LEAK/FIRE AND REQUESTS DEALERSHIP TO PICK UP VEHICLE TO COMPLETE RECALLS.. *SMD
Apr 04, 2016
POWER TRAIN,WHEELS
1 complaint
TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE THE VEHICLE WAS PARKED ON AN INCLINE IN THE DRIVEWAY, IT BEGAN TO ROLL BACK. THE REAR DRIVER SIDE TIRE ROTATED WHILE THE VEHICLE WAS ROLLING BACK. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED. THE TECHNICIAN STATED THAT WHEN THE VEHICLE WAS IN PARK, ONLY ONE OF THE WHEELS WOULD LOCK. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,500. UPDATED 03/16/16*LJ *CN
Jan 25, 2016
EXTERIOR LIGHTING,STRUCTURE
1 complaint
TL* THE CONTACT OWNS A 2013 RAM 1500. WHEN THE CONTACT ENTERED THE VEHICLE, THERE WAS CONDENSATION COVERING THE INSIDE OF THE FRONT WINDSHIELD. THE CONTACT RESEARCHED AND FOUND INFORMATION STATING THAT WATER WAS ENTERING THE VEHICLE FROM THE THIRD BRAKE LIGHT. UPON FURTHER INVESTIGATION, THE CONTACT DISCOVERED SIX INCHES OF STANDING WATER UNDERNEATH THE REAR SEAT AND THE SMELL OF MOLD INSIDE THE VEHICLE. IN ADDITION, THE THIRD BRAKE LIGHT BULB WAS SHATTERED. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. UPDATED 02/12/16*LJ THE VEHICLE WAS REPAIRED. *JS
Dec 04, 2015
AIR BAGS,SEAT BELTS,EQUIPMENT
1 complaint
TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V460000 (AIR BAGS, SEAT BELTS), 15V459000 (AIR BAGS), AND 15V461000 (EQUIPMENT). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Nov 06, 2015
POWER TRAIN,STRUCTURE,ENGINE
1 complaint
I REAR ENDED A SEMI THAT WAS PARKED ON THE SIDE OF THE ROAD. I WAS GOING APPROXIMATELY 51 MILES PER HOUR. NO AIRBAG'S DEPLOYED, BUT THE FRONT OF MY VEHICLE WAS DESTROYED.
Aug 12, 2015
Crash: 1
SEAT BELTS
1 complaint
MY SEAT BELT ON THE DRIVER SIDE WILL NOT FASTEN. IT WON'T GO ALL THE WAY IN EVEN IF I PRESS THE RELEASE BUTTON IT DOES NOT CLICK TO LOCKED IT JUST COMES RIGHT OUT.
Jul 07, 2015
SUSPENSION,WHEELS
1 complaint
GRINDING FROM LEFT WHEEL. VIBRATION FROM LEFT WHEEL. FRONT LEFT BEARING HUB ASSY. BAD.
Jun 03, 2015
VISIBILITY,STRUCTURE
1 complaint
TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHOOK UNCONTROLLABLY WHENEVER THE REAR WINDOWS ROLLED DOWN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,741.
Apr 29, 2015
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
1 complaint
HAS OCCURRED 3 TIMES WITHIN 30 DAYS. AT LOW SPEEDS BETWEEN 15MPH AND 35MPH, ENGINE STOPS, GAUGES GO DEAD AND APROX 6 SECONDS LATER THE TRANSMISSION SLAMS INTO PARK. 1ST TIME IT HAPPENED I WAS LIGHTLY BREAKING & COASTING FOR A STOP LIGHT; 2ND TIME I WAS CRUISING ABOUT 35MPH; AND 3RD TIME I WAS ACCELERATING FROM A DEAD STOP ACROSS 4 LANES OF TRAFFIC. THE TRANSMISSION GOING INTO PARK AFTER THE ENGINE AND ELECTRICAL SYSTEM WENT DEAD REMINDS ME OF WHEN YOU TURN THE IGNITION OFF WITHOUT FIRST PUTTING IT INTO PARK - WHEN THIS HAPPENS, A FEW SECONDS LATER, THE TRANSMISSION AUTOMATICALLY SHIFTS INTO THE PARK POSITION. I HAD AT LEAST 1/2 TANK OF GAS EACH OCCURRENCE. I NOTIFIED THE DEALERSHIP ON 1/14/15, DEALERSHIP SAYS THERE ARE NO RECALLS AND THAT I WOULD HAVE TO WAIT 2 WEEKS BEFORE THEY CAN CHECK OUT THE PROBLEM, WHICH I CONSIDER SERIOUS. ADDITIONAL ELECTRICAL INFO THAT MAY OR MAY NOT BE RELATED: THE INFOTAINMENT SYSTEM FREQUENTLY MALFUNCTIONS - THE PLAY LIST FOR SONGS DUPLICATES IN THE LISTING, SONGS REPEAT TWO TO THREE TIMES, SD CARD SELECTION STOPS WORKING, SD CARD SELECTION ALL OF A SUDDEN STOPS RECOGNIZING THE SD CARD. THE INFOTAINMENT CENTER HAS ALSO COMPLETELY RESTARTED AS IF IT WAS REBOOTING. *TR
Jan 14, 2015
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
1 complaint
WHILE DRIVING MY TRUCKS DASH WILL GO BLANK, THE VEHICLE SHUTS OFF AND THEN RESETS. THE LAST TIME THIS OCCURRED, WHEN THE VEHICLE RESET THE THROTTLE CAME BACK ON WIDE OPEN AND ALMOST CAUSED A LOSS OF CONTROL. I REACTED BY MANUALLY SHUTTING DOWN THE VEHICLE AND COMING TO A REST ON THE SHOULDER OF THE ROAD. ONCE I RESTARTED THE VEHICLE ALL WAS OK. I WAS ONLY A MILE FORM THE DODGE DEALER AND RETURNED IT TO THEM FOR A DIAGNOSIS. AGAIN, NOTHING FOUND. THIS HAS HAPPENED SEVERAL TIMES (DASH RESETTING WHILE DRIVING APPROXIMATELY 10 TIMES IN THE LAST 2 MONTHS) BUT ONLY ONCE HAS IT CAME BACK ON FULL THROTTLE. I HAVE BEEN TO THE DEALERSHIP THREE TIMES FOR THE DASH RESETTING JUST TO HAVE THEM TELL ME THEY CANNOT DUPLICATE THE INCIDENT. THIS IS A VALID SAFETY ISSUE AND NEEDS TO BE ADDRESSED. AFTER REVIEWING THE DODGE RAM FORUMS, I NOTICE SEVERAL PEOPLE WITH THE SAME ISSUE. *TR
Oct 23, 2014
FUEL SYSTEM, GASOLINE,ENGINE
1 complaint
FRONT END SHOOK BAD, ENGINE LIGHT FLASHING. TRUCK CUT OFF. WOULD NOT START. TOWED TO DEALER. WAS TOLD TO DRIVE 50-SEVERAL HUNDRED MILES FOR COMPUTER TO RESET. ENGINE LIGHT NEVER WENT OFF. TRUCK DID THE SAME TWO MORE TIMES! TAKEN BACK TO DEALER JUNE 5TH. THEN TOLD EVAP LEAK.. ENGINE LIGHT STILL ON AFTER THIS TIME AS WELL. TOLD TO DO THE SAME THING. KEEP DRIVING IT UNTIL THE COMPUTER RESETS!!! WAS DRIVING AT 55 MPH AND LIGHT STARTED FLASHING AND FRONT END SHAKING SO I PULLED OVER. SPUTTERED AND CUTS OFF. SO AGAIN IT HAS BEEN TAKEN TO THE DEALER AND HAS BEEN THERE SINCE ABOUT JULY 19TH TO DATE!! HAVE BEEN TOLD FUEL PUMP WAS CRACKED, ORDERED AND ON BACK ORDER. AND MISFIRINGS ON FUEL INJECTORS #7 AND A RANDOM ONE. WARRANTY COVERED NOTHING. WHAT IF IT CUT OFF IN AN INTERSECTION?!! FIRST TIME DRAINED SOME WATER FROM FUEL TANK. NOW SAYING POSSIBLE SUGAR IN IT. HOWEVER..NEITHER WOULD DAMAGE A FUEL PUMP! I BELIEVE THIS DEALERSHIP IS LYING AND TAMPERING. I HAD TO PAY FOR THE FIRST TIME AROUND $900! I HAVE HAD NO VEHICLE DURING THESE TIMES. THIS IS A VERY DANGEROUS AND LIFE THREATENING SITUATION. *TR
Aug 22, 2014
FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL,SERVICE BRAKES
1 complaint
I WAS SITTING IN MY TRUCK IN FRONT OF A CONVENIENCE STORE FOR 20-30 MINUTES WITH THE ENGINE RUNNING WHILE I CAUGHT UP MY TEXTS AND CALLS. WHEN I GOT READY TO LEAVE I PUT MY FOOT ON THE BRAKE AND PUT THE VEHICLE IN REVERSE. I GLANCED MY MIRRORS AND LOOKED OVER MY RIGHT SHOULDER AND STARTED TO EASE MY FOOT OFF OF THE BRAKE AS I'VE DONE MANY TIMES IN THE PAST. THE NEXT THING I KNOW, I'M MOVING FORWARD AS IF I HAD STOMPED ON THE ACCELERATOR AND I CRASHED THROUGH THE FRAMING AND GLASS OF THE STORE FRONT. AS I WAS PENETRATING THE STRUCTURE OF THE STORE I TRIED TO PUT THE VEHICLE INTO PARK AND I WAS PUSHING ON THE BRAKES. THEN THE TRUCK REVERSES AND I REALIZE I'M HEADED TOWARDS THE GAS PUMP AND POSSIBLY OTHER CUSTOMERS. ALL THIS TIME I WAS PUSHING ON THE BRAKE AND I WOULD LET OFF AND HOLD THEM AGAIN. THE ENGINE WAS REVVING AT WHAT SOUNDED TO BE THE MAXIMUM THEN IT WOULD DROP FOR JUST A BIT AND REV AGAIN. WHEN I WAS HEADED FOR THE GAS PUMPS AFTER LEAVING THE BUILDING I PULLED THE VEHICLE SHIFTER DOWN TO DRIVE BECAUSE IT WOULDN'T GO INTO PARK AND I WAS IN SUCH A STATE OF PANIC I HADN'T THOUGHT TO TURN OFF THE IGNITION. I WAS HOLDING ON FOR DEAR LIFE TO THE STEERING WHEEL AND LETTING GO OF IT JUST DIDN'T OCCUR TO ME. AFTER PUTTING THE VEHICLE INTO DRIVE AND RUNNING INTO THE BUILDING FOR THE SECOND TIME, THE ENGINE DROPPED BACK TO AN IDLE AND I PUT IT INTO REVERSE AND SLOWLY BACKED OUT OF THE DAMAGED STOREFRONT, PUT THE TRUCK INTO PARK AND SHUT IT OFF.I THOUGHT ABOUT IT AFTER IT WAS OVER AND EVEN IF I HAD INADVERTENTLY PLACED THE TRUCK INTO DRIVE, LETTING MY FOOT OFF OF THE GAS PEDAL WOULD HAVE ALLOWED THE TRUCK TO MERELY BUMP INTO THE CONCRETE STOPPING BLOCK STOPPING IT, IT FELT LIKE THE TRUCK HAD A MIND OF ITS OWN. *TR
May 26, 2014
Crash: 1
FUEL SYSTEM, GASOLINE,POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
1 complaint
DRIVING TRUCK IN TOWN APPROX 35 - 40 MPH. CAN GIVE EXACT DETAIL / LOCATION. VEHICLE TRANSMISSION IN "DRIVE". VEHICLE HAS CENTER CONSUL. AS VEHICLE WAS CLIMBING GRADUAL HILL, TRANSMISSION AUTOMATICALLY DOWNSHIFTED. VEHICLE IMMEDIATELY WENT TO FULL THROTTLE UNCONTROLLABLY. ENGINE RPM JUMPED TO 6K - 7K. VEHICLE SPEED STILL INCREASING. STEPPED ON GAS PEDAL SEVERAL TIMES THINKING IT WAS STUCK WITH NO EFFECT - RPM REMAINED CONSTANT. THEN PUT BOTH FEET ON BRAKE PEDAL - RPM REMAINED CONSTANT. THEN SHIFTED TRANSMISSION INTO NEUTRAL POSITION. CHECK ETC / RED LIGHTNING BOLT MESSAGE NOW ON IN MESSAGE CENTER LOCATED BETWEEN TACH & SPEEDOMETER. RPM'S NOW AT A CONSTANT 4K WITH VEHICLE IN NEUTRAL AND COASTING. NO PLACE TO TURN OFF WITHOUT BLOCKING TRAFFIC. STOPPED AT LIGHTED INTERSECTION - VEHICLE STILL AT 4K RPM. SHIFTED BACK INTO "DRIVE", TIRES CHIRPED AND TRUCK LUNGED FORWARD STILL AT 4K RPM. PARKED VEHICLE IN SAFE PLACE ADJACENT TO GAS STATION AND SHUT OFF - TRANSMISSION STILL EITHER IN GEAR OR NEUTRAL. ENGINE OFF - SHIFTED INTO "PARK". WAITED 3-4 MINUTES AND ATTEMPTED TO RESTART VEHICLE. ENGINE ICON, ECT ICON AND RED STEERING WHEEL WITH EXPLANATION POINT ICON WHERE ALL ON. VEHICLE CRANKED, BUT ACTED LIKE NO FUEL / SPARK AND WOULD NOT START. VEHICLE TOWED TO DEALERSHIP ON FLATBED. NO WORD BACK FROM DEALER YET. MILEAGE 5,443 - MOSTLY HIGHWAY. NOTE: NO FLOOR MATS JUST FACTORY RUG AND CRUISE CONTROL WAS NOT "ON" OR IN USE IN ANY WAY. ONLY MODIFICATIONS TO VEHICLE ARE THE ADDITION OF A SPRAY BED-LINER AND TOPPER. I WAS BORN AND RAISED AROUND CARS AND HAVE GOOD MECHANICAL ABILITY INCLUDING GROUND-UP RESTORATIONS OF PRE 1970 VEHICLES. THIS IS A REAL AND TANGIBLE EXAMPLE OF A 2013 DODGE RAM 1500 4X4 BIGHORN WITH UNINTENDED ACCELERATION. THIS IS UNACCEPTABLE FOR ANY VEHICLE, BUT ESPECIALLY FOR A NEW, $46,000 VEHICLE. I AM LUCKY THAT I DID NOT HURT ANYONE OR END UP DEAD. *TR
Jan 20, 2014
ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
WHEN WE PURCHASED THE RAM 1500/V6 ENGINE PICKUP TRUCK NEW IN APRIL 2013, JOHNSON DODGE, BUDD LAKE, NJ, IT DID NOT HESITATE AND RAN WELL. OVER THE NEXT THREE MONTHS IT SLOWLY DEVELOPED AN SIGNIFICANT, ONE SECOND PLUS, HESITATION WHEN ACCELERATING FROM A DEAD STOP. THE SERVICE MANAGER [XXX] AT JOHNSON DODGE TEST DROVE AND AGREED THERE WAS A HESITATION BUT COULDN'T/CAN'T FIX/ADJUST IT DO TO EVERYTHING BEING CONTROLLED BY COMPUTER MODULES. HE SAID, "UNTIL THEY, (RAM ENGINEERS), RELEASE A SOFTWARE FIX/UPDATE OR TECH BULLETIN, THERE WAS NOTHING HE/THEY COULD DO." THIS HESITATION IS SO SEVERE IT REQUIRES THE DRIVER TO ANTICIPATE THE DELAY AND THAN PRE-PRESS THE ACCELERATOR WHEN CROSSING A STREET IN HEAVY TRAFFIC OR OTHER SITUATION REQUIRING TIMELY ACCELERATOR RESPONSE. I BELIEVE THIS HESITATION AND LACK OF DEALER CORRECTION CREATES A VERY DANGEROUS DRIVING REQUIREMENT OF ME AND ANY OTHER DRIVER OF THESE PICKUP TRUCKS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Dec 18, 2013
FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
1 complaint
CHECK ENGINE LIGHT, LIGHTNING BOLT LIGHT AND SERVICE ELECTRONIC THROTTLE CONTROL ERROR MESSAGE COMES ON APPROXIMATELY 40-50 MILES AFTER REFUELING. TRUCK GOES INTO LIMP MODE THEN CLEARS ITSELF AFTER STARTING 4 OR 5 TIMES OVER THE PERIOD OF A DAY OR TWO. DEALER CAN'T LOCATE THE PROBLEM. HAS HAPPENED 4 TIMES NOW. DEALER HAS UPDATED SOFTWARE, REPLACED GAS TANK, REPLACED GAS CAP, AND REPLACED TPS. SAME ISSUE IS STILL HAPPENING. *TR
Aug 07, 2013
4.4/5.0
71 reviews

Where to Find VIN for Problems Check

To check for problems and complaints on your 2013 RAM 1500, you'll need the VIN number. Find your VIN in one of these 4 common locations.

Where to Find VIN Number on 2013 RAM 1500 for Problems Lookup - Dashboard, Door Jamb, Engine Bay, Documents

Understanding VIN Structure for Problem Reports

Each character in your 2013 RAM 1500 17-digit VIN helps identify specific complaints and problems affecting your vehicle model.

2013 RAM 1500 VIN Structure for Complaint Verification - WMI, VDS, Check Digit, Model Year, Plant Code

How to Check 2013 RAM 1500 Problems in 3 Steps

1

Locate Your VIN

Find the 17-character VIN on your 2013 RAM 1500 dashboard (visible through windshield), door jamb, engine bay, or vehicle documents.

2

Review by Component

Browse owner-reported complaints organized by vehicle component (engine, transmission, brakes, electrical) to identify common issues and problem patterns for this model year.

3

Check Safety Issues

Review crash and fire incidents for each component to assess safety concerns. Contact your RAM dealer or report problems to NHTSA at SaferCar.gov.

Frequently Asked Questions

How many problems does the 2013 RAM 1500 have?

The 2013 RAM 1500 currently has 1194 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2013 RAM 1500?

The most common problems reported for the 2013 RAM 1500 are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2013 RAM 1500 problem data come from?

All problem and complaint data for the 2013 RAM 1500 comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

How do I report problems with my 2013 RAM 1500?

You can report safety problems with your 2013 RAM 1500 directly to NHTSA at SaferCar.gov or call 1-888-327-4236. Your complaint helps identify patterns and may lead to recalls or investigations.

Where can I find my VIN to check problems?

Your 2013 RAM 1500 VIN is located in 4 places: (1) Dashboard near windshield on driver's side, (2) Driver's door jamb sticker, (3) Engine bay, (4) Vehicle registration and insurance documents.

Is the 2013 RAM 1500 reliable?

Reliability can be assessed by reviewing the number and severity of owner complaints for the 2013 RAM 1500. Check complaints by component, crash reports, and fire incidents above to evaluate potential issues and problem patterns.

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