VIN Decoder

Premium Report
1361
Complaints Reported
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Complaints by Component

STEERING
238 complaints
The power steering rack and pinion intermittently loses power especially at low speeds or when the vehicle is powered on. It is available for inspection upon request and has been inspected by a certified ram technician. This same issue is described in campaign number 19V812000 published by the nhtsa among other vehicles of this same make and model. There were no prior warnings or indications of the issue. [XXX] is the first time this issue presented but has become a daily occurrence and is the only mode of transportation for a family of four, consisting of two young children under the age of [XXX] . The concern is the safety of traveling with this issue may cause a crash or leave this family stranded due to the failure of the electrical components not allowing the vehicle to reset. Factory reset and software updates have been attempted, however further investigation has led to the diagnosis of internal components shorting out. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Jan 12, 2026
2019 ram 1500 bighorn Power steering is going out intermittently while driving without notice or indication that it's going to happen, and it's throws power steering service light.The behavior matches exactly to the confirmed recall from Dodge "Safety Recall VB8 / NHTSA 19V812 Electric Power Steering Gear", I'm unclear why this vehicle VIN was not part of the recall as the recall description matches exactly in behavior, make, model and year of the truck. It's poses a safety risk to myself and drivers around me when losing control of steering unexpectedly.
Dec 11, 2025
My power steering went out when driving on the highway. I had it towed to the dealership and was told the power steering rack fried and it would be almost $5 to fix. Taxes LINE C CONCERN: Power steering warning pops up on dash at startup and I have no power steering. The light goes away after a minute or two and the steering comes back. The truck sat for five days and this issue started on my first startup after (6/19/24). The battery hasnt been changed or jumped POTENTIAL CAUSE: Confirmed customer concern. Found DTC U0131 -00 - Lost Communication With Power Steering Control Module "A" and the EPS module is completely unresponsive. Removed connectors to the power steering rack and found that the main power and ground has been hot and has melted the connector and is full of corrosion. The power steering rack has internally shorted causing these issues. The steering rack needs replaced and the connector is not serviceable and the harness must be replaced.
Dec 04, 2025
Sudden power steering failure while driving. I was cornering when power steering failed nearly causing a crash. no prior warning lights or indicators. During research noted other same year models recalled for the same issue but not my VIN. Contacted manufacture customer service and dealer. Both offered no assistance.
Dec 01, 2025
The contact owns a 2019 Ram 1500. The contact stated while driving at slow speeds, the steering wheel failed to turn in the intended direction. No warning lights were illuminated. The contact stated that the failure occurred while changing lanes and while turning. The vehicle was driven to the residence. An unknown dealer was made aware of the failure and informed the contact of an unknown recall with a similar failure, but the VIN was not associated under recall. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that the failure was significantly dangerous, and that the steering wheel was difficult to turn. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 75,900.
Nov 25, 2025
+ 233 more complaints for this component
UNKNOWN OR OTHER
117 complaints
Rear passaenger door handle broke preventing the door from staying closed. A passenger had to sit in the back seat(with seatbelt on) to hold door close inorder to get truck home. When home, I used Cargo Straps and strapped the inside door handles from drivers side to passenger side to keep the door closed. Made dealer aware of issue and they are not able to get me in to fix until Dec 31 (2 weeks from now) only cause I had another previously scheduled appointment on that date for another issue. This same exact problem happend back in Dec 2023 which was fixed by the dealer. It only happens WHEN ITS COLD AND FREEZING out.
Dec 18, 2025
Dashboard has bubbled. I contacted the dealership because I have an extended warranty with CNA and the claim was denied due to weather/ sun damage. My truck is a 2019 model and should not have this issue. The Service Rep. at the dealership told me he has noticed several dodge vehicles with the same issue. He said the glue that was used was an inferior adhesive. He said they recently repaired a 2021 Jeep Grand Cherokee with the same problem.
Dec 12, 2025
I have a rear window leak that is that is from a manufacturing defect, as described in this TSB: https://static.nhtsa.gov/odi/tsbs/2023/MC-10247466-9999.pdf I originally took the vehicle into the dealer in advance of my factory extended warranty expiring and they said they would call me back to schedule a fix/replacement. They never did. Now, my extended warranty has expired and when I went back in to schedule, they are saying that the repair will not be covered, despite the TSB and warranty extension being in place because the "XL1" code does not show up in their system. The dealer instructed me to call Stellantis Customer Care, where I was connected with an overseas call center that said they were unable to do anything and that I should return the vehicle to the dealer, who already told me they will not cover the repair. It has been several months of back and forth and I would like to get this corrected before I go through ANOTHER winter season with a leak.
Dec 04, 2025
Rear window of ram truck leaks and ram will not authorize proper window replacements. Caulk is not the answer as they’ve suggested
Nov 20, 2025
I have a leaking rear window which is well known in RAM trucks. I had it into the dealership and they said they sprayed a seal around it, I still have a heavy leak of water on both sides, damaging my interior seats and more . I am looking for some help on getting this fixed as I have be stone walled so far.
Oct 16, 2025
+ 112 more complaints for this component
ELECTRICAL SYSTEM
116 complaints
I was driving and my power steering went out .I took it to the dealership to find i had a alternator generator issue.
Jan 24, 2026
The etorque alternator bearing failure locked it up causing the vehicle to die in traffic while attempting to make a left turn. This alternator had been replaced 13 months earlier due to a bearing failure. I have now been waiting 2.5 months for replacement and was told today by Ram dealer that orders are blocked until the end of feb. The last time it failed I found the only one in the state to make the repair but not as lucky this time. 5000 on backorder nationwide with no delivery date. Truck is now useless
Jan 06, 2026
December 26, 2025, while driving, the vehicle shut down, and it went into park. After researching the cause of the issue, the RF module had water in it. Additional research indicates the third brake light leaks into the cabin causing water to enter the module causing corrosion and a short. Vehicle was towed to the dealer for repair. Dealer indicated the RF module did fail. They also stated it may be caused by a leaking rear window. The service writer stated they would cover the brake light issue but not the rear window if it caused the problem. Water into the cabin by either area is obviously an electrical problem but also a fire hazard. Any water into a wire harness or component has the potential to short and cause a fire. Before the shutdown, the right front and left rear tire pressure sensors were coming on and off at times. The remote start became non-functional at times.
Jan 04, 2026
While driving a 2019 Ram I heard a winding noise then a rattling noise. I went immediately to the mechanic. He said it was my E-torque generator. He said I was lucky to get there because I could have had a complete loss of power or could have damaged other parts of the vehicle. A loss of power could be very dangerous on the highway possibly causing an accident or leaving me on the side of the highway exposing me to traffic driving by at 70mph+. The mechanic cannot get the replacement from RAM. Ram is not making them right now. There are over 5000 on back order. That means there are over 5000 people making payments on a work truck they can't use. Some people have been waiting for nearly a year.
Nov 14, 2025
Start stop/ Battery/ Engine lights all came on and warning messages said, stop start unavailable and some electrical power loss. Vehicle was taken to dealership for repairs. MGU was defective (Motor Generator Unit). Was informed parts were not available back ordered. 5000 units on order no available parts.
Oct 21, 2025
+ 111 more complaints for this component
POWER TRAIN
96 complaints
have a 2019 Ram four-door. I had it for about 6 months when I got this alert for the first time. I was coming to a stop light, and the truck dings at me, gives me the error code "Shift to P then Desired Gear" and shifts itself into neutral. Once I come to a stop, I can then put it back into Drive and continue driving. This only happened once then so I let it slide at a quirk. Fast forward to now. The error code comes up at least 4 times per week, sometimes multiple times in a day. Always happens when I'm coming to a stop. I do notice that the truck seems to shift very hard when accelerating from a full stop or slowing to stop. This has almost got me killed twice now. I have taken to dodge multiple times with no resolution. Please help
Jan 25, 2026
Right front axle seized in front differential both axle splines worn and identical needs replacement. No parts available.
Jan 15, 2026
During normal driving when coming to a stop the vehicle will hard downshift to neutral for no apparent reason. It will also hard shift to 1st like it’s lagging hard from 2nd or deciding if it wants to shift to neutral. It will happen at random times, in the middle of a turn, middle of an intersection. And is a serious concern
Dec 05, 2025
The contact owns a 2019 Ram 1500. The contact stated that while driving at various speeds, there was a whining sound coming from the rear of the vehicle. The contact stated that later, while driving the vehicle, there was a clucking sound coming from the vehicle, and the vehicle lost power to the rear axle. The vehicle was towed to the local mechanic, who examined the vehicle. After removing the rear axle casing, the mechanic discovered metal shavings and bearings inside the rear axle casing. The contact was advised that the rear axle needed to be replaced. The vehicle was not repaired. The contact indicated that the VIN was not included in NHTSA Campaign Number: 18V556000 (POWER TRAIN); however, the vehicle had experienced the failure listed in the recall. The local dealer and manufacturer were not contacted regarding the failure. The failure mileage was 84,000.
Dec 04, 2025
Alternator with etorgue has gone out leaving the truck stranded and no parts are available. I order one on the 23rd of June 2025 it is now September 9th 2025. There is no update and part is still showing back ordered.
Sep 09, 2025
+ 91 more complaints for this component
ENGINE
84 complaints
The 3.6L Pentastar V6 oil filter housing assembly (found on 2011-2023+ Jeep, Dodge, Ram, Chrysler) is a common failure point where the plastic housing cracks, causing oil leaks, coolant contamination, and overheating. Replacing it with an upgraded aluminum unit is highly recommended for durability. The assembly is located under the intake manifold and requires removing the upper intake plenum and several components for access. Key Details for Replacement Common Failure: The OEM plastic housing becomes brittle from heat cycles, leading to oil/coolant leaks in the engine's valley. Upgrade Option: Upgrading to an all-aluminum housing prevents future cracks. Required Parts: New assembly (e.g., Dorman 926-959, 926-876 or Mopar 68596317AB/68596318AB), new O-rings (should be included), and new intake manifold gaskets. Process: Requires removing the upper intake manifold, removing the old housing (held by 5 E8 Torx screws), and cleaning the engine valley before installing the new unit.
Jan 28, 2026
The contact owns a 2019 Ram 1500. The contact stated that the check engine warning light had illuminated. Additionally, the contact stated that while driving, the throttle sensor warning light illuminated. The contact stated that the failure had recurred while driving. The vehicle was taken to the dealer where it was purchased, and the light was reset; however, the failure recurred. The contact stated that while driving 45-50 MPH, the failure recurred, and the vehicle stalled. The contact was able to pull over to the side of the road, but the vehicle failed to restart. The vehicle was towed to the dealer where it was purchased, and the throttle sensor was replaced; however, the vehicle failed to start. The contact was referred to a Dodge dealer. The vehicle was towed to Daytona Dodge Chrysler Jeep Ram (1450 N Tomoka Farms Rd Suite A, Daytona Beach, FL 32124); but no assistance was provided. The vehicle was then towed to Sebastian's Auto Repair Inc, where the valve cover gasket was taken apart, but no failure was found. The warranty company was contacted and advised the contact that the entire engine needed to be taken apart for the repair to be covered. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and advised the contact to tow the vehicle back to the Dodge dealer for diagnostic testing. The failure mileage was approximately 52,800.
Dec 01, 2025
Oil pan completly rusted through .I have lifetime warranty they say not covered because of rust.Its all over the ineternet that 2019 ram 1500 had a bad batch of oil pans.If the oil leaks out the engine will seize and cause me to crash.
Oct 20, 2025
Exhaust Manifolds are cracked as others have noted. This a known issue by the manufacturer and they have issued a TSB but those of us out of warranty have to pay to replace their known defective part. This should be a full recall.
Sep 15, 2025
Alernator / generator failure. shutdown engine while driving on the highway. Steering and breaking ability severely reduced.
Sep 02, 2025
Crash: 1
+ 79 more complaints for this component
STRUCTURE
44 complaints
The contact owns a 2019 Ram 1500. While driving at an undisclosed speed, the sun visor frequently fell, obstructing the driver’s view of the roadway, creating a safety hazard. The vehicle was taken to a dealer for inspection, but the vehicle remained unrepaired. The manufacturer was notified of the failure. The failure mileage was approximately 71,000.
Jan 29, 2026
The contact owns a 2019 Ram 1500. The contact’s wife stated that while the vehicle was parked and shut off, the driver’s front door became inoperable. The contact reported that the front driver’s side door hinge began to detach, causing the contact’s wife to fall from the vehicle. As a result, the contact’s wife sustained ankle and wrist injuries and was transported to a local emergency room for treatment. The contact expressed concern that the failure posed a serious safety hazard to occupants and bystanders. The contact also stated that the front passenger’s door was beginning to exhibit similar issues, raising concern that the defect could result in additional injuries if not addressed. The contact mentioned that the passenger side door hinge was starting to detach prematurely. The vehicle was taken to the dealer, where it was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 122,000. The VIN was invalid.
Sep 12, 2025
Injuries: 1
I am experiencing the EXACT same problems with my truck as recall 22V904000 (ZB8). Dodge refuses to make the repair under the recall. Dodge claims my VIN# is outside the recall range. But...I am experiencing the exact same problems associated with the recall. Please tell Dodge to extend the recall to my vehicle. Thank you.
Jun 03, 2025
The contact owns 2019 Ram 1500. The contact stated that the leather on the dashboard near the windshield had bubbled up and risen due to the heat. Due to the failure, the contact's vision was obstructed while driving at various speeds. The contact called a local dealer and was informed that there was no recall on the VIN. The contact was provided an estimate for a new dashboard. The manufacturer was notified of the failure and provided the same information as the dealer. The contact was referred to the NTHSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 95,000.
May 07, 2025
The contact owns a 2019 Ram 1500. The contact stated that while inspecting the vehicle after a snowstorm, the contact became aware that a large pool of water had seeped into the vehicle from the rear doors. No warning lights were illuminated. The contact had taken the vehicle to a local dealer, where the vehicle was inspected; however, the vehicle was not diagnosed. The VIN was not under recall, and the contact was informed that there was no fix for the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 36,803.
Mar 21, 2025
+ 39 more complaints for this component
FUEL/PROPULSION SYSTEM
40 complaints
1The roller valve on the gas tank 2Roller valve is stuck in the closed position, causing a hazard when trying to refill gas tank. 3Dealer wrote up a repair sheet, cost of $1600.00+ . I was told they had other trucks in with the same problem and only way to fix is replacing the whole gas tank. 4No it has not been inspected, all my info is from employees that write up the work order.. 5Have been having this problem since August 2025. 6 I feel this is a safety item that should be covered by the manufacturer just like an air bag or any other vehicle safety device. It is a very poor design in its self that makes it a hazard.
Jan 28, 2026
I bought this truck 11/13/2025 and it has been in the shop since I bought it. It’s been “fixed” 4 times, including replacing the fuel pump. The vehicle is still stalling out and the same check engine code po62A keeps popping up. The engine light has popped up right after I’ve picked it up from the mechanic every time. It’s been to 3 different mechanics and no one can seem to fix the issue. It has become unsafe for me to drive. The dealership is no longer returner my calls or helping with these issues. I’m stuck paying off a vehicle that isn’t properly running.
Jan 02, 2026
Cannot put gas in tank without the gas pump continuously shutting off the flow. Was told by Dodge technicians that it was a faulty roll-over valve ( believe this is a safety item ) in the gas tank. Was told the only way to fix it is to replace the gas tank. They have had other dodge trucks in for the same problem. Being this is a safety item ( keeps gas from spilling out during a roll-over accident) I would think there should be a recall to repair. If possible could you also give me information on how to contact Dodge headquarters to register a complaint. This is a 1600.00 fix that I feel I should not be held responsible for. There are no warning lights accompanying this. Techs at JOHNSONS AND SONS dodge dealer in Wis. Rapids, WI. have recommended replacement to fix the problem. Thanks in advance for your attention to this matter it is appreciated.
Nov 05, 2025
It is 4-13-2025, current milage 40,000. 2019 Ram 1500 classic Hemi 5.7 Bighorn 4x4 crew cab short bed. I have had an ongoing problem with fuel refilling for over a year and after 26,000 miles. I contacted Gary Barbera in Phila PA with out any info if this will be still under warranty. Refilling less than 0.5 gal and the pump shuts off. No codes, No check engine light. This has been a headache with no answer. I found a service bulletin to adjust the fill neck and that was unsuccessful. Everything online is leaning to roll over valve and the dealership wont touch it or explain if warranty still applies.
Apr 14, 2025
While fueling the tank the pumps stops fueling voluntarily, the tank is not full it gives a hard time. Currently about 75,000 miles Longrom 2019
Mar 24, 2025
+ 35 more complaints for this component
VISIBILITY/WIPER
34 complaints
Sun visor randomly falls. This is a know issue, it has now happened to both of mine. There’s a defect with the mounting bracket that mounts the sun visor to the vehicle.
Dec 04, 2025
Multiple times when placing the vehicle in reverse, review view camera screen shows distorted view or 'camera system not available' and blue screen. Have taken to dealer regarding issue multiple times, issue unresolved by component replacement in kind. Have researched online, found this is a common problem with Ram DS vehicles. Have tried online "tricks" to repair - they work temporarily then problem returns. Have been dealing with these issues for several years, very troublesome especially since I have small children so rear visibility when backing is critical.
Sep 11, 2025
My windshield wiper speed slowed down then stopped in the middle of my windshield and stop working completely when it was raining. I had to pull over and wait for the rain to stop so I wouldn't cause an accident. I know there is a recall on the ram 2500 and 3500 hundred. I was wondering if the recall expanded to 1500 built around the same time?
Jul 19, 2024
The contact owns a 2019 Ram 1500. The contact stated while driving 30 MPH, the windshield wipers were activated, and the passenger’s side windshield wiper arm started striking against the hood of the vehicle. The vehicle was taken to an independent mechanic and the contact was informed that the vehicle had experienced the failure listed in NHTSA Campaign Number: 20V208000 (Visibility). The dealer was contacted and stated that the vehicle was not included in the recall. The contact was referred to the manufacturer for assistance. The vehicle was not repaired. The manufacturer was contacted but no assistance was provided. The failure mileage was 62,500.
Aug 15, 2023
The sun visor fails to stay secure and falls from its mounting post - obscuring vision. My driver side did this while under warranty, and was replaced. The passenger side is now falling. Online forums indicated it is a common problem others have as well. Other posts on such forums indicate that dealers know this is an issue and have replaced them out of warranty because of this. I called and reported this to the dealer that did the first repair (covered by warranty) and they said it is no longer covered. I have not had my vehicle inspected for the failure. There are no warning lights or sensors indicating the failure.
Aug 07, 2023
+ 29 more complaints for this component
SERVICE BRAKES
34 complaints
I took my truck to the RAM Dealership to check my ABS light on and Brake light on and 4 warning messages that the Brake system needs to be serviced. In the afternoon I called the dealer and the answer was that the ABS module failed and needs to be replaced, but the part is on national backorder and they cannot provide an estimate on when and even if a part will ever be available for my ABS module repair. Now I will be handed the keys to my truck back tomorrow where all warning lights are still on and no repair is even on the horizon, and it is still safe because the hydraulic brakes are still working. The ABS module however might not be replaced in a long time and I will be driving my vehicle without it working properly.
Sep 29, 2025
Having to replace the rotors and brake pads just about every 6 months. Constantly hearing the front brakes grinding into the rotors while driving. Front and rear calibers are not releasing pressure after brakes are applied. Issue began in 2022 after buying the vehicle.
Sep 05, 2025
While driving I noticed a message that said “service electrical brake system. I took it to my local Ram dealer. They hooked up a tablet that said there was something wrong with the ABS module and it needs to be replaced. The tech then told me that there are no ABS modules available anywhere in the country, they are on back order. So here is where the complaint begins. If there are none available, that would suggest to me that an awful lot of these ABS modules have gone bad and had to be replaced I then called Ram customer service and they requested I get an order number and part number from my local Ram dealer. I did so and they had another customer service person call and when I spoke to her she said the ABS modules are unavailable because they are currently under review by their engineers. Which tells me that there is something wrong with the ABS modules. There isn’t much more of a safety hazard then not having brakes. I don’t see why a recall has not been initiated by Ram or Chrysler for these ABS modules. I am asking you to start an investigation into this problem. [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mar 10, 2025
ABS sensor isn't working so it doesn't stop correctly. They say they can't get a new one because they are back ordered so this must be happening to other Ram trucks besides mine if they are back ordered so far out they can give me an ETA on one.
Feb 23, 2025
The contact owns a 2019 Ram 1500. The contact stated that while changing the brakes, there was an abnormal sound coming from the brakes, with an abnormal amount of brake dust accumulating on the wheel. The contact stated that there was an abnormal resistance while driving. The contact stated that the brake pads were extremely hot, causing the back of the pads to be melted onto the piston of the caliper. The local dealer was contacted; however, the vehicle was not diagnosed. The contact was informed that the vehicle was not included in any recalls. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 70,000.
Dec 09, 2024
+ 29 more complaints for this component
AIR BAGS
33 complaints
i as in an accident. a vehicle hit me while i was traveling at 50 mph. my air bags did not depoly.
Dec 21, 2025
Crash: 1
2019 Ram limited 4x4 . Leather dash has bubble and shrinking exposing air bags . 5th gen trucks are having issues with this that Stelantis [ Ram] knows of. They know of this issue and wont fix. They seem to have fixed this issue in 2023.
Aug 07, 2025
Airbag warning light is on no accident. It just came on no airbags have been deployed. There is a recall for similar. Ran 1500 classics of this make and model but not my VIN number for the same airbag sensor light.
Aug 01, 2025
Hit a very large cow early in the morning going about 40-45 mph. Not one single airbag deployed. There was no indication that they wouldn't work. The seatbelt was the only thing that kept him was going anywhere... If the airbags had gone off his head and neck wouldn't of snapped forward. We have police report pictures and can get insurance report. Contacted Ram and they said there wasn't anything they could do. After a year of doctors I contacted Ram back and still nothing they can do.
Feb 17, 2025
Crash: 1
Injuries: 1
The contact owned a 2019 Ram 1500. The contact stated that while driving 30 MPH, a Kia Forte ran a red light traveling at approximately 70 MPH, T-boned/crashed on the passenger side, which pushed the vehicle into oncoming traffic, and a Toyota Tundra crashed into the front of the vehicle. There were no warning lights illuminated. There was no reported fire. A police report was filed. The front airbags did not deploy. The curtain airbag deployed. The contact sustained injuries to his back and shoulder, and medical attention was provided. The vehicle was towed to his residence. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The vehicle was deemed a total loss by the insurance company. The manufacturer was contacted and informed about sending an inspector to assess the vehicle. The failure mileage was approximately 86,000.
Dec 18, 2024
Crash: 1
+ 28 more complaints for this component
STEERING,ELECTRICAL SYSTEM
21 complaints
Intermittent short discovered in the electric power steering (EPS) system. I took the vehicle to the dealership to perform diagnostic testing and the dealership confirmed the issue is a short-circuit within the EPS system. This issue has already been covered in a separate NHTSA recall (19E-077) however my VIN was not included. Amplifying information for this being a prevalent issue includes backorders from the OEM for replacement EPS systems, as well as multiple other sources online claiming to have similar issues.
Oct 20, 2025
The contact owns a 2019 Ram 1500. The contact stated that while his wife was driving at an undisclosed speed, the left turn signal failed to engage as intended. Additionally, the contact stated that the instrument panel displayed that the right turn signal had engaged independently while driving. The vehicle was taken to an independent mechanic, where it was diagnosed that the steering wheel module had failed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.
Aug 01, 2025
I Have only had this truck for 2 months. I was driving and making a turn and the electrical power steering stopped working and the steering wheel locked. I almost crashed and drove into a ditch with my whole family in the truck. Including a [XXX]. I had to slam on the breaks and barely able to keep the truck from crashing. Dashboard said " Power Steering unavailable Service Required". I turned off the truck and restarted it to see if it would fix the issue. It did not. I drove the rest of the way home going slow with the hazard lights on. Steering wheel needed to be muscled for it to make the smallest turn. I had to drive over curbs because it would have been impossible to make some of the turns needed to get home. I called Ram and reposted the incident. They did not care because my vin is not listed for the recall and that the recall is "VIN specific". I do not understand this. VIN specific means each truck would be custom made and all different. Why is my family's life being risked and not being taken seriously. Once home, I have not been back in the truck. I turned it on the next day and the alert is gone and the wheel moves again. A family of 5 is now at risk. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mar 12, 2025
When I get in my truck I have to wait for a long period of time before my steering wheel will unlock. After it unlocks it drives good. It’s just take 30-45 mins for the steering to unlock before I can drive it.
Feb 21, 2025
Electronic power steering has failed with no previous warning signs. I was driving down the road on the highway when the power steering warning light came on all of a sudden and staring was extremely difficult. Power steering temporarily began working again, but within 10 minutes further down the road it went off again, making it very difficult to turn this truck during any turns.
Sep 15, 2024
+ 16 more complaints for this component
ELECTRICAL SYSTEM,ENGINE
20 complaints
The eTorq generator stopped working and the engine shutdown on the highway. I had to get a tow to the shop as the vehicle is not usable and the engine will not start. Furthermore, this part is unavailable with no-ETA as it is on nationwide backorder. I have been waiting for over a month I was told over 13000 of these are on backorder for customers around the country. I have also read many posts of others waiting months for the part. There is obviously a systemic problem with the part and an issue with replacements. It does appear the original part was superseded by a different version. Please help!
Aug 25, 2025
2019 1500 5.7 e-torque w/58,000. Bearing noise started a few hundred miles ago, waiting for replacement
Jul 20, 2025
E torque alternator generator failure, loss of power while driving to all vehicle electrical systems. Part is on national backorder. Reading forums this has been an issue with ram on failure and backorder issues for over a year.
Jun 30, 2025
The contact owns a 2019 Ram 1500. The contact stated that upon starting the vehicle, there was an abnormal ticking sound coming from the engine, with a message that the "Fuel/Air Ration Imbalance" was displayed. The vehicle was taken to an independent mechanic, where the contact was informed that the rocker arm bearings and lifters needed to be replaced. In addition, the contact stated that while driving at various speeds, several warning lights were illuminated. The contact stated that the windshield wipers activated independently, the power steering assist had failed, and the vehicle failed to stop while depressing the brake pedal. The contact stated that the vehicle went into LIMP Mode, with the "Service Transmission, Continue to Drive, “Do not Shift or Turn off Engine,” and "No Buss" messages were displayed on the instrument panel. The contact initially inspected the vehicle and determined that the battery, relays, and fuses were all satisfactory. The vehicle was taken back to the independent mechanic, where the contact was informed that the vehicle had either a faulty ground wire or a computer. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 43,000.
May 01, 2025
My alternator went out driving down the interstate. No indication that it was bad up until it died. Has been sitting at a dealership for about a month due to this particular part having almost 3000 on back order.
Apr 10, 2025
+ 15 more complaints for this component
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
18 complaints
Unknown; Stop/Start sends error and malfunctions.
Nov 07, 2025
When driving down the road the truck shifter goes to neutral and says put in park and then back in drive. It already happened to me 3 different times . If your driving down the road and it throws it in neutral and there cars around there subject to hit you or you hit someone. Especially if you can't pull over right away.
Feb 16, 2025
I closed my tailgate and it sounded like it latched, but I got a warning as soon as I pulled out on the road that my tailgate was open. I pulled over but it still looked closed and didn’t fall when I pulled on it. I went to open the tailgate to try to shut it again but it wouldn’t open. I unlocked the car a few times and it still wouldn’t open. I had to push really hard and then pull the latch and it finally clicked and opened. Sometimes intermittently on the highway it will tell me my tailgate is not closed. This is a safety issue because if the tailgate opens while I’m driving down the highway and my bed load slides out it could harm someone else behind me.
Jun 30, 2024
The 8.4 infotainment screen became stuck either the rear view camera on not allowing you to change it or exit out. This stayed on during the drive and even after attempting to power cycle the screen. No buttons for climate or radio functioned and there was no way to turn the screen off or exit the rear view camera mode cause a distraction for the driver and could possibly lead a driver to believe the vehicle was still in reverse.
Nov 24, 2023
While driving at highway speeds on I-80 we first received a warning that the TPS system had failed and needed to be checked. I began looking for the next exit which was luckily not far away. Just as I excited the highway every other system started coming in the dash as failing and the windshield wipers began operating on their own. We lost power steering and brakes. This was especially difficult to a paid a crash because we were also towing a 4,000 lb camper at the time. We barley a wooded a crash and we were able to ring the vehicle to a safe spot before it finally shut down completely. The entire electrical system died while driving and all systems related to it malfunctioned simultaneously. The vehicle did not start back up and a tow truck was needed. The contact stated the Radio Frequency Hub needed to be replaced.
Jul 09, 2023
+ 13 more complaints for this component
POWER TRAIN,ELECTRICAL SYSTEM
16 complaints
MGU FAILED AND HAS BEEN ON BACKORDER FOR MONTHS
Aug 24, 2025
The contact owns a 2019 Ram 1500. The contact stated that while driving at 35 MPH, the vehicle jerked violently and downshifted unintendedly. Several unknown warning lights were illuminated, and the gear shift indicator and speedometer were malfunctioning. The contact was able to pull over to the side of the road. The contact stated that the failure had recurred while driving at various speeds, and the vehicle stalled on several occasions. The contact was able to pull over to the side of the road. The vehicle was able to be restarted after 5-15 minutes. The vehicle was taken to the dealer, where it was diagnosed with loose wires. The vehicle was repaired; however, the failure recurred. The contact stated that while his son was driving 65 MPH, the failure recurred, and the vehicle shut off. The contact's son was able to pull over to the side of the road. The contact’s son was unable to remove the ignition key when the vehicle shut off. The vehicle was taken to the dealer several times, but the cause of the failure could not be determined. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the dealer for assistance. The failure mileage was approximately 16,000.
Aug 13, 2025
The contact owns a 2019 Ram 1500. The contact stated that while driving on the highway at 60 MPH the messages "Service Air Bag System", "Service Electric Stability Control", "Service Trailer Brake System", "Service Park Brake", "Service Anti-Lock Brake System" and "Service Power Steering" were displayed and several unknown warning lights were illuminated. The contact stated that soon after, the transmission failed to shift into gears as intended, and the vehicle lost power steering functionality. The contact also stated that while driving and making turns the transmission will slip into neutral(N) upon depressing the accelerator pedal. The contact stopped the vehicle, shifted to park(P), shifted back to drive(D) and drove to the residence. The vehicle was towed to a local dealer, where it was diagnosed that the Electric Harness and RF Hub had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage approximately 154,000.
Jul 17, 2025
Vehicle after driving and shutting off, fails to start. Only having an audible click noise. Truck required to be towed to home. Battery provided sufficient voltage and shows to have continuity from starter relay to solenoid. Disconnected the negative battery connector overnight. After sitting unplugged from battery overnight and reconnecting in morning, the truck started 1st attempt, however now has several codes popping up P1DF3, P2111, P2017 and U0402. (There were no prior issues: as truck would start and drive with no delay and no service engine lights.) After the 3rd attempt to start the truck after previously having the negative cable disconnected, it failed to start and would only have the audible click sound. Vehicle milage is less than 36,000. This is a risk to consumers as the faulty start may leave a party in unsafe environment, or cause financial burden risk due to a required need to tow the vehicle, or may cause damage to components for continued attempts to start the vehicle. In researching this have seen multiple forums that disconnected this to be a large issue for the Dodge Ram, this should be required to be a Recall to fix the ESM/TCM that is causing this issue.
Aug 13, 2023
The contact owns a 2019 Ram 1500. The contact stated while driving 50-55 MPH, the message "Service Shifter" was displayed, and the vehicle shifted into neutral independently. The contact veered to the side of the roadway. The contact stated that she turned off and restarted the vehicle, and the vehicle responded as needed. The vehicle was taken to the dealer to be diagnosed and it was determined that the shift knob wiring had failed; however, the vehicle was not repaired. The contact stated that the failure reoccurred while driving from a complete stop. The dealer was contacted and advised the contact to take the vehicle in for a diagnostic test. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 58,000.
Jun 21, 2023
+ 11 more complaints for this component
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
15 complaints
Issue started with a "service shifter" warning at just shy of 3,000 miles, in January of 2019, and upon speaking to the dealership, they advised to shut off the truck and restart which cleared the "service shifter" warning. They said it was a glitch and that should remedy the issue. This issue became more frequent later (after manufacturers warranty ran out) It started leaving me stranded, sometimes for hours around 45,000 miles. Later, I suffered a multisystem failure and warnings that the truck was not in park, the shifter would not turn, truck would not start, and multiple other warnings. We were able to replace the battery which we thought had fixed the issue, but two weeks later it has done it again, and this time the battery disconnection for a period of days has not fixed the issue. I still owe two years on this truck and it has been a lemon. I have taken it to two dealerships, neither can fix my issue. I have done countless hours of research to address the issue. I am paying payments and do not have anything to drive. I need help with this issue. I have maintained the vehicle and have only put close to 60,000 miles on the truck. There is no logical reason I should be dealing with this many major issues that even the dealership can not seem to remedy. With such low miles and at only 7 years old, these issues should not be considered "routine maintenance" at the point in the truck's life. I believe this issue needs to be investigated, as I know many RAM owners who are facing the same issues that I am having, with no answers as of yet. I have been watching for recalls or statements from RAM, but nothing yet. Thank you for your time and careful considerations. I look forward to seeing a solution to my issues. Until then, I'll be stranded in Virginia, paying for transportation that can't be fixed.
Sep 06, 2025
Truck was stopped. Then as I started pressing on the gas pedal, there was a warning sound. The gear selector knob rotated on its own from D to P and the message on the screen said to start / stop the vehicle to put it back in gear D. This put myself and my family at risk of a car accident as we were merging onto an expressway. This happened while the truck was starting to accelerate. This is the second time this happens.
May 24, 2025
While driving down a curving mountain highway above 70 mph, the gauge cluster displayed “shift to park” or “shift to drive” I don’t recall exactly. The transmission then downshifted dramatically, perhaps into 3rd gear, then the motor shut off.Thankfully, I successfully merged through heavy traffic to the narrow shoulder but the truck would not restart. After over 30 minutes of attempts (fuel tank above half)I called a tow truck. My family climbed up the hill to get a safe distance from the road. It was cold and dark and things could have gone much worse. Ram owners on internet forums have described this exact problem many times and it’s clear that this is a wide spread safety issue. This is the second time the truck had lost power while driving in the same manner. The first time the dealer could not replicate the issue while it was under warranty and returned it to service. No I’m out of warranty, need a new transmission at largely my own expense and there are zero available in the country. The dealer has my truck for an “indefinite” time period.
Apr 11, 2025
Upon acceleration from stop, and even while driving at speeds between 30 & 40 mph, the vehicle shifts from Drive to Neutral and displays "Shift to P..." on the display. This occurs repeatedly. You have to stop the vehicle and shift to Park then back to Drive. But it keeps occurring, over and over. It first occurred when I pulled out into traffic, the vehicle shifted to N and I had absolutely NO EXCELLERATION with oncoming traffic behind me. I immediately put on my hazard lights and steered towards the curb to attempt to get out of the way... traffic behind me was able to slow and avoid collision but this is an extremely dangerous issue.
May 26, 2024
I was driving on busy road and truck completely shut down with a warning message”shifter autocorrect active” all power to truck died out and truck cruised to a slow speed and then abruptly jumped into park.i would restart it, drive few feet and it did it again. A few times it drove for a relatively longer distance but same message would come up and truck shut down in motion. Police had me take it off the road as i was causing very unsafe situations for myself and for all others around me. Had truck towed home, Unhooked battery once car got home to help reset it, took it out again and exactly same thing. Called dealer they said never heard of it , yet there are hundreds of complaints regarding this situation online. Taking it into dealer to have a diagnosis done
Apr 30, 2024
+ 10 more complaints for this component
VEHICLE SPEED CONTROL
15 complaints
This has happened twice now in the 3 months that I have owned the truck. I was driving at the speed limit, 55 mph, went down a hill and as I started to come back up the hill the gas pedal went to the floor and the rpms topped out at 4000, I shifted to neutral and managed to get into a driveway. I turned the truck off and back on 3 times and it immediately idled at 4000 rpms, in drive, neutral, reverse and park. This was on a curvy two lane highway and could have resulted in a very bad crash. The truck is currently at a shop. The floor mat was not stuck
Mar 15, 2024
The contact owns a 2019 Ram 1500. The contact stated while making a turn, the vehicle accelerated very quickly after the brake pedal was released. Several warning lights were illuminated. The vehicle was towed to a dealer to be diagnosed. The contact was informed that the failure was due to a faulty accelerator pedal position sensor. The vehicle had not been repaired. The manufacturer was made aware of the failure and determined that the parts for the repair was currently on back order. The failure mileage was approximately 45,144.
Nov 09, 2023
While passing pushed pedal to floor and it stayed there. got to over 100 MPH before I hit the brakes hard and the over ride kicked in. Had to pull the pedal off the floor.
Sep 19, 2021
TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED WHILE DRIVING 70 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE DECELERATED AND THE CRUISE CONTROL DEACTIVATED INDEPENDENTLY. THERE WAS NO WARNING LIGHT ILLUMINATED. HE WAS UNABLE TO RE-ENGAGE THE CRUISE CONTROL AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO INTERSTATE DODGE CHRYSLER JEEP RAM FIAT (701 CONSTITUTION DR, WEST MONROE, LA 71292, (318) 387-2665) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE FAILURE PERSISTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 4,500.*DT
Apr 08, 2021
MULTIPLE INSTANCES, WHEN USING CRUISE CONTROL SWITCHES BECOMES INACTIVE, WILL NOT POWER ON AND SOMETIMES WILL NOT CANCEL SETTING FORCING ME TO TAP THE BRAKES TO DISENGAGE. ON ONE OCCASION WHEN USING THE SET BUTTON IT REVERTED BACK TO A PREVIOUS HIGHER SPEED AND STARTED UNINTENDED ACCELERATION, I WAS ABLE TO CANCEL BY TAPPING THE BRAKES.
Nov 23, 2020
+ 10 more complaints for this component
SERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL (ESC)
14 complaints
The contact owns a 2019 Ram 1500. The contact stated that while driving at high speeds, the steering wheel was shaking and the 4WD, ABS, and stability control features were inoperable. The dealer was made aware of the failure and informed the contact that the vehicle was previously repaired under NHTSA Campaign Number: 24V653000 (Service, Brakes, Hydraulic, Electronic Stability Control (ESC). The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 113,200.
Jan 06, 2026
The contact owns a 2019 Ram 1500. The contact stated the "Service Park Brake" light was illuminated. The contact received notification of NHTSA Campaign Number: 24V653000 (Service Brakes, Hydraulic, Electronic Stability Control (ESC). The vehicle was taken to the dealer, and the software update was performed. The contact stated that days after the recall repair, while starting the vehicle, the same warning illuminated. After starting the vehicle, the manual brake automatically engaged and failed to release, making it difficult to move the gear shifter to park. The contact restarted the vehicle several times before being able to move the gear shifter. The TPMS warning light was illuminated. The vehicle was returned to the dealer, who diagnosed that the ABS module had failed and needed to be replaced due to the software update failing to fix the vehicle. The ABS module was replaced; however, the ABS warning light illuminated, and other repairs were needed. The ABS module was replaced twice. There were no additional repairs completed. The vehicle remained at the dealer for 7 weeks. The manufacturer was not informed of the failure. The failure mileage was approximately 103,000.
Nov 13, 2025
The contact owns a 2019 Ram 1500. The contact received notification of NHTSA Campaign Number: 24V653000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Oct 20, 2025
The contact owns a 2019 RAM 1500. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated, prompting the contact to discontinue driving the vehicle. The vehicle was towed to the dealer, who diagnosed a failure with the ABS control module. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V653000 (Service Brakes, Hydraulic, Electronic Stability Control (ESC), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was unknown.
Aug 19, 2025
The contact owns a 2019 Ram 1500. The contact received notification of NHTSA Campaign Number: 24V653000 (Service Brakes, Hydraulic, Electronic Stability Control (ESC). The vehicle was taken to a dealer where the recall repair was completed. The contact was advised by the mechanic at the dealer that the system update caused the e-brake to seize, and the dealer was awaiting the delivery of the part to repair the vehicle. The manufacturer was notified of the failure. The failure mileage was approximately 98,000.
Apr 02, 2025
+ 9 more complaints for this component
AIR BAGS,SEAT BELTS
11 complaints
I was driving down the road on my way home from work. And without warning the airbags in both front seats and both front seat belts and the top one close or inside the roof all went off at the same time. Causing me to almost wreak my truck. I went off in the ditch then back on the highway before stopping on the opposite side of the road There is no damage to my truck except a busted plastic piece on the running board. But both front seats are ripped open now cause of the airbags going off the seat belts are locked up and the liner in the roof is messed up. And it now says there is something wrong with my traction control
Dec 10, 2025
Air bag light came on in the instrument panel. I took it to the dealership along with oil change. They scanned the airbag problem and it came back that the passenger front seatbelt had open circuit. My vehicle is not part of the current recall for this issue. I want to let you know that my build of my vehicle should fall under the current recall for the ongoing build dates with this issue.
Aug 06, 2025
Ive had the truck for 3 months and airbag light came on. Had it diagnosed to find it has a bad sensor in the seatbelt pretensioner that is stopping the passenger airbag from deploying and the seatbelt from locking. This is a major problem and should be a recall as I had it fixed and paid almost $600 to have replaced. I've called Stelantis and they offer no help as if it becomes a recall in the future they will possibly reimburse me they say.
Apr 18, 2025
I started my truck up one morning and the airbag system light came on. Took it to the dealership and they reported fault code B007F-13 and recommended immediately replacing faulty passenger seatbelt retractor. For some reason my truck was not included in safety recall W67. Dealership quoted out-of-pocket fix was $800. I drove around for several months with the airbag light on because I could not afford to fix. Dealership is finally fixing today. They are applying the same fix they have made to other 2019 Dodge Ram trucks in the recall group. This is a major safety issue and negligence to not include all vehicles affected by this malfunction. My truck should have been included in the recall if it is getting the exact same safety recall fix as other models in the same year.
Apr 01, 2025
While driving my 2019 RAM 1500 on 12 September 2024 my airbag warning light came on. Shortly thereafter I took my pickup to the RAM dealership's service department to ID the problem. The service manager looked at the airbag warning light and told me that the restraint system works in unison with the seat belt restraint system. So, while troubleshooting the restraint system she pulled on the seat belt multiple times. Each and every time she pulled it with various degrees of force the seat belt failed to lock. She told me that this is a safety issue that needs to be addressed. She went on to say that failure to fix this issue can be very harmful for the driver in a collision where the seat belt restraint fails to lock. She recommended that the vehicle should not be driven until this safety issue is fixed.
Oct 08, 2024
+ 6 more complaints for this component
POWER TRAIN,ENGINE
10 complaints
My 2019 RAM 1500 diesel (built 12/12/2019 is included in Recall 23V-411 for tone wheel delamination. My tone wheel has failed (confirmed by technician). Stellantis provides free tone wheel replacement under Recall 73A for 2014 and 2016 models but excludes 2015/2017/2018/2019 models despite having the identical defect from the same supplier. I received only Recall 66A (software) which did not prevent failure. Stellantis now wants me to pay $3,037 to replace the defective part they replace free in other model years. This discriminatory recall remedy is inadequate and unjust.
Dec 06, 2025
My 2019 RAM 1500 Big Horn/Longhorn 3.6L V6 (VIN: [XXX] ) experienced a sudden and catastrophic engine failure without warning while driving. The vehicle shut off unexpectedly on the highway and would not restart. There were no prior dashboard warning lights, low oil pressure indicators, or error messages before the incident. A full diagnostic revealed severe mechanical failure in cylinder 1, including piston-to-valve contact and 40% leak-down with compression at 50 psi. This damage rendered the engine inoperable and required a complete replacement. Prior to the failure: The vehicle was regularly maintained using synthetic oil, following the manufacturer's recommended intervals (between 6,500–10,000 miles). The oil life indicator was followed, and the truck was never low on oil or pressure. A Customer Satisfaction Notification for PCM (Powertrain Control Module) reprogramming was never completed due to the dealer’s system being down on two separate service visits. Despite following proper maintenance and attempting to comply with the manufacturer’s recall-like notice, the engine failure occurred without any warning or indication. The dealership and warranty provider have attempted to deny responsibility, blaming maintenance intervals without proof that it caused the failure. This is a serious safety concern as the engine shut down at highway speed, placing me and others at risk. I am requesting NHTSA investigate this issue and whether PCM logic, a known defect, or improper diagnostics at the dealership contributed to the failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
May 24, 2025
Yes, a failing EGR cooler can indirectly affect the exhaust pressure control valve by disrupting the normal exhaust gas flow, potentially causing the valve to operate outside its intended parameters due to abnormal pressure fluctuations in the exhaust manifold, leading to potential issues with engine performance and emissions control. Explanation: Pressure imbalances: When an EGR cooler fails, it can leak coolant into the exhaust system, which creates steam and disrupts the normal exhaust gas flow, leading to uneven pressure changes in the exhaust manifold. EGR valve response: The exhaust pressure control valve (often part of the EGR system) relies on a specific pressure differential to regulate the flow of exhaust gas back into the engine. If the pressure in the exhaust manifold is significantly altered due to a failing EGR cooler, the valve may not function optimally. Potential consequences: Reduced engine performance: Incorrect EGR flow due to pressure fluctuations can lead to reduced power and poor acceleration. Increased emissions: Improper EGR function can result in higher emissions levels. Check engine light: A failing EGR cooler often triggers a check engine light due to the engine's inability to maintain optimal operating parameters. Key points to remember: While an EGR cooler failure directly impacts the coolant system, its effects can cascade to affect the exhaust pressure control valve due to the altered exhaust gas dynamics. If you suspect an EGR cooler problem, it's crucial to have it inspected and repaired promptly to prevent further complications with other components like the exhaust pressure control valve. The information that is above details why when the EGR cooler was recalled by mopar and then fixed is most likely the reason that caused my sensor to fail. The dealership where the recall repairs are being done is trying to charge me almost $1500.00 dollars to replace them even though they are directly related to the recall. ( 19V-757)
Dec 18, 2024
Right side exhaust manifold leak. Made an appointment with the dealership but the parts are on back order and not expected to be here until Mid to late November. They told me it was a nationwide backorder due to so many issues with these trucks.
Oct 16, 2024
My vehicle started making a clicking noise and smelled like burning rubber. I took it to my local mechanic and my right exhaust manifold is cracked leaking co2 into the cab. This is on national back order because of the high demand for the parts. This is a national recall for similar parts on the same engine. I don't understand why this is not on recall as well.
Oct 09, 2024
+ 5 more complaints for this component
UNKNOWN OR OTHER,ENGINE
10 complaints
After starting the 2019 Ram 1500 Bighorn in the morning, or after starting the truck and putting it in Drive, the vehicle sometimes shifts itself from Drive into Neutral as we come to a stop. When this happens, the gear indicator on the dashboard begins blinking and displays the message: “Shift to P then desired gear.” On one occasion, as my wife was merging onto the freeway in front of an 18-wheeler, the vehicle suddenly went into Neutral as she slowed down to merge. When she pressed the gas pedal, the truck did not move, putting her in immediate danger and forcing her to coast while traffic approached from behind. This issue has made the vehicle unsafe to drive because it can unexpectedly drop into Neutral at critical moments for example, while crossing lanes, merging, or pulling into intersections. There are no warning lights or alerts before this occurs. Sometimes, the truck will lunge forward or move forward unexpectedly when slowing down. Other times, it just rolls even though we are pressing the gas because it’s actually in Neutral. The problem has been repeatedly reported to the local dealership, which has replaced several parts -including the transmission and performed multiple repair attempts, but the issue continues. No other independent mechanic or third party has inspected the vehicle only the local dealership. Due to the ongoing safety hazard and repeated failure to repair, I am requesting that NHTSA investigate this issue. The unpredictable shifting poses a serious risk to drivers/passengers and others on the road.
Oct 13, 2025
Detachment of the magnetic strip from the reluctor wheel/tone wheel, CKP sensor, or both. Information obtained with the scanner
May 20, 2025
I took my vehicle in for an unrelated issue, a wheel speed sensor that was throwing codes. When I brought it in they advised me about a serious engine oil leak. This issue is too fold. . As far as I'm concerned this should have been a recall due to its seriousness. The housing for the oil filter is made of plastic mounted on the engine block. I live in Buffalo New York, where we were experiencing Sub-Zero to zero temperatures it is not unlike putting a hot glass in cold water it cracks, also if it is tightened too much it can also crack, which shortly before this incident I did have it in for an oil change and tire rotation, suggestion would be to perhaps make the part out of aluminum. This could have caused a serious issue with oil splashing back on the rear tires causing a spin out, possible accident, possible injury or worse. Mopar has known about this as far as I can tell from my research as far back as 2013 on the 3.2 and 3.6 Pentastar in their Jeep products in fact there was a 2012 Jeep in for service with the same problem. Apparently this has continued on the same engine in Ram also. I was told by the service people at Joe Cecconi Chrysler in Niagara Falls New York that it was nothing that I did wrong. I certainly believe that since they knew about this for such a long time that they should reimburse at least in part, if not in total of that related service up to including other parts related to this issue and the oil. I am further concerned about this being a continuing issue.
Feb 26, 2025
the truck only has 42,529 miles on it and oil pan is rotted/rusty and starting to leak oil
Sep 19, 2024
Oil Pan is Rusting and thin. Oil Pan gasket leaking warranty will not cover parts/labor. Oil pan holds vital lubrication for engine operation. Read tailgate handle does not operate properly. Must push closed to keep rear tailgate door from opening when vehicle is in motion
Mar 19, 2024
+ 5 more complaints for this component
SUSPENSION
9 complaints
Air suspension keeps failing in cold weather.
Jan 09, 2026
I have what seems to a manufacturing issue with my ram 1500. The air suspension will not stay inflated after taking it to the dealership. They cited no issues but the problem continues to take place.
Jun 25, 2025
Air suspension failure on front drivers side 2019 Ram Rebel. When it was below freezing outside, a warning message flashed across the screen saying service air suspension immediately. Went home and got up later to drive again and the warning message was gone, never to be seen again. Fast forward and it was extremely hot out. Noticed the truck was leaning to one side. Jumped in, started it, and the height recentered. Got out and could hear an active air leak. Drove for a while and would always raise and lower as normal. Issue seemed to go away. Finally, it came back. When trying to change the heights, a message flashed that said “Air suspension system overheating. Ride height safe to maintain.” Sent to dealership. Took 2 days to find issue. Mopar gave oddly specific instructions to determine if that was the issue. Air suspension replacement cost $2500 and not covered under any warranty. Took almost 2 months to get the part. National shortage of the part. Was told driving to vehicle was a safety concern because if the motor in the suspension failed, it could cause the vehicle to rapidly fall, causing loss of control and airbag deployment. Ram refused to call back when trying to get answers about what was going on. Dealer contacted other dealerships and parts places across the country to no avail. When the part came unexpectedly and I picked up the vehicle, I was informed that another 2019 Ram Rebel was there for rear air suspension failure with the same issue of inability to locate a part.
Nov 07, 2024
Left rear shock absorber reservoir broke and fell from the vehicle. It appears the weldment is defective. Had this happened while traveling at highspeed the reservoir tank could have caused serious damage, injury or death. The uploaded picture shows the left shock above with the missing reservoir tank. The right shock has the mfg information.
Oct 12, 2023
The sway bar bushings failed under 36000 miles. I had been hearing a clunk since 25000k, and it was only diagnosed at 35000 miles. The issue started in Feb 2022, fixed in July 2022 under warranty. Initially looked at by Lindsay CDJR in Manassas VA. Second look by Farrish CDJR in Fairfax. June 2022. Repaired by Lindsay CDJR in Manassas VA.
Aug 13, 2022
+ 4 more complaints for this component
VISIBILITY
9 complaints
The contact owns a 2019 Ram 1500. The contact stated that she lived in an area with a lot of fog, and after activating the defroster and driving at an undisclosed speed, the rear driver’s side window shattered. The vehicle was taken to a local dealer, where it was diagnosed with a possible small fracture that could allow moisture to intrude and shatter the glass. The vehicle was not repaired. The contact related the failure to Technical Service Bulletin: 23-098-23. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000.
Dec 04, 2025
The contact owns a 2019 Ram 1500. The contact stated that while occupying the vehicle with the vehicle turned off and in park(P), the rear glass shattered without impact. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 140,000.
Nov 13, 2025
The contact owns a 2019 Ram 1500. The contact stated that while driving at an undisclosed speed, the rear window fractured. The contact stated that there was a large crack on both sides of the rear window. The contact stated that there was no impact to have caused the window to crack. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 60,000.
Dec 06, 2024
The contact owns a 2019 Ram 1500. The contact stated that while driving at an undisclosed speed, it was discovered that the windshield was fractured. The contact stated a large crack displayed on both sides of the windshield. No known impact occurred to cause the cracks. The vehicle was taken to the dealer where it was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 46,000.
Oct 11, 2024
The contact owns a 2019 Ram 1500. The contact stated that while the vehicle was parked, the contact became aware that there was water leaking from the driver’s side rear window. There was no warning light illuminated. The vehicle was taken to the dealer but was not diagnosed; however, the dealer inspected the vehicle and confirmed that there was a water leak coming from the driver’s side rear window. The dealer suggested that a Glass repair facility be contacted for assistance. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 43,458.
Jul 08, 2024
+ 4 more complaints for this component
FUEL SYSTEM, DIESEL
9 complaints
Was having an issues with trying fuel my truck up. I was only able to fuel up 2 gallons or less at a time before having fuel backing up into the fuel tube shutting of fuel flow. I took my vehicle to Dodge to have it looked at and it was determined that I have a bad fuel tank. The dealership went on to say that it was a faulty rollover valve that went bad. This valve is molded into the gas tank so it can not be replaced by itself. Service advisor informed me that dodge knows of the issue and had to redesigned the fuel tank to fix the issue. I was quoted $1700 to replace the tank.
May 23, 2024
The contact owns a 2019 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Jan 16, 2024
The contact owns a 2019 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated while driving at slower speeds with a trailer attached to the vehicle, the vehicle shut off as several warning lights appeared on the instrument panel. Due to the failure, the vehicle was towed to the dealer where the contact was informed that the part for the high-pressure fuel pump was not available for another two months. Once the fuel pump was finally replaced, the dealer informed the contact that contamination was found in the fuel system which rendered the repair ineffective. The contact was given an estimate for the repair. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 50,000. VIN tool confirms parts not available.
Oct 23, 2023
The contact owns a 2019 Ram 1500. The contact stated while driving from a complete stop and while making turns, the accelerator pedal was depressed, but the vehicle hesitated to respond. There was no warning light illuminated. The contact stated that the failure had been recurring while driving. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer, where it was diagnosed that the high-pressure fuel pump (HPFP) had failed and needed to be replaced, and the failure was related to the recall. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 33,000. VIN tool confirms parts not available.
Aug 11, 2023
The contact owns a 2019 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated while driving at an undisclosed speed and depressing the accelerator pedal, the vehicle hesitated while responding. The contact stated that the failure had been recurring while driving and had nearly caused a crash. There was no warning light illuminated. The vehicle was taken to the local dealer, but the failure could not be duplicated. Additionally, several unknown dealers were contacted. The vehicle was not diagnosed nor repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and a case was filed. The failure mileage was unknown. VIN tool confirms parts not available.
Aug 09, 2023
+ 4 more complaints for this component
STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES
8 complaints
The truck lost power steering due to the soldering on the star connecting being messed up. The truck also had 4x4 not available,as well as no brake assist in reverse due to the communication issue. The dealership had to replace the star connector due to soldering issue.
Aug 02, 2025
My ABS Brake Module failed with no warning until after failure. All dash warning lights illuminated after failure rear brakes locked up and would not release causing me to be stranded and requiring a tow service. Dealership confirmed failed ABS module and is currently being repaired but not covered by manufacturer resulting in out of pocket cost to myself. Truck has 57,408 miles on it.
Mar 31, 2023
My ABS Brake Module failed with no warning until after failure. All dash warning lights illuminated after failure rear brakes locked up and would not release causing me to be stranded and requiring a tow service. Dealership confirmed failed ABS module and is currently being repaired but not covered by manufacturer resulting in out of pocket cost to myself. Truck has 57,408 miles on it.
Mar 23, 2023
I was driving on I-75 at approximately 73 mph when my instrument panel lights blinked and then turned off. My vehicle lost all power, I turned the steering wheel about 5-10 degrees to the right and my steering wheel locked. I could not press the brake pedal because it was stuck. I was able to get on the side of the highway where vehicle stopped. Hazard lights did not work, I could not unlock doors, start, or stop the car. When the tow truck came, they checked the battery and it had good voltage. The truck was towed to Feldman Ram dealership since 16 June 2022. I am being told that Mechanics are having difficulty figuring out the problem to this day.
Jun 22, 2022
TRUCK WAS IN MOTION ON A CITY STREET AT 40MPH. APPROACHED A STOP LIGHT AND THE WARNING LIGHTS ON THE DASHBOARD STARTED GOING OFF (ALL OF THEM). THE WINDSHIELD WIPERS WENT ON AND OFF BY THEMSELVES, BLINKS DIDN'T WORK, HAZARDS DIDN'T WORK, THE RPM AND MPH GAUGES KEPT GOING UP AND DOWN. THE BRAKES DIDN'T WORK SO I HAD TO USE THE EMERGENCY BRAKE TO STOP. PULLED INTO A PARKING LOT, SHUT THE VEHICLE OFF, WAITED 5 MINUTES AND STARTED IT UP AGAIN. SAME THING HAPPENED. SHUT THE VEHICLE OFF AND WAITED 10 MINUTES, STARTED IT BACK UP AND THIS TIME ONLY THE CHECK ENGINE LIGHT CAME ON. I MADE IT HOME 2 MILES DOWN THE ROAD. THE FIRST BUSINESS DAY AVAILABLE, THE DEALER CAME AND PICKED UP THE TRUCK. IT HAS BEEN WITH THE DEALERSHIP FOR THE WEEK. THE CALLED THE OTHER DAY AND SAID SOMETHING IS WRONG, THEY ARE UNABLE TO START THE VEHICLE UP NOW. THEY ARE WAITING FOR AN ENGINEER TO REVIEW IT FROM THE MANUFACTURER.
Aug 29, 2020
+ 3 more complaints for this component
EXTERIOR LIGHTING
8 complaints
The contact owns a 2019 Ram 1500. The contact stated that water was leaking through the sliding backlite and leaked through the cargo light which caused it to leak into the radio frequency module. The contact stated that the vehicle failed to turn off. The contact stated that the track control and the check engine warning lights were illuminated. The vehicle was taken to the dealer where a diagnostic test was performed. The dealer stated that the Radio frequency module was fractured and the sliding backlite was leaking. The vehicle was not repaired and was not covered under the extended warranty. The contact referenced Stellantis/Chryslers Technical Service Bulletin: [XXX] as a possible solution; however, the VIN was not included in the service bulletin. The manufacturer was notified of the failure. The failure mileage was approximately 102,710. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Apr 17, 2024
I am reporting a safety issue that is not associated with my vehicle, rather it is in regards to many vehicles on the road with LED headlamps. These lights are blinding and most definitely a safety concern. Why are car manufacturers allowed to install these type of lights?
Mar 06, 2024
The connector for the Trailer is located in a location that in the wrong place, the cable from all RVs and trailers is located at the left side of the hitch, so in order to attach the cable you need to stretch the cable and got loose when you turn, you need to get out and reconnect. Since the cable got disconnected the emergency brake of the camper got activated and after that things go to the wrong way, some tires explode for overheating, in other cases the trailer just got loose.
Mar 13, 2023
There is a known problem with ram headlights developing condensation within the headlight assembly. This is a problem as too much condensation can cause shorts and/or permanent damage to electronics. With standard halogen bulbs, the worst case is to replace the bulb and try to remove moisture and prevent future condensation build up. The problem with led lights, and especially pourly designed headlights with led modules on the underside so any moisture falls into the module and ruins it. This is a major saftey concern as your headlights can go out at anytime without warning and potentially cause both to go out at similarly times as condensation build up is a factor of the weather. Furthermore, with the led headlight module being on bottom of the headlight where the moisture build up is strongest, it shorts out the module so you loose all lights within the headlight. This is extremely dangerous for all vehicles and pedestrians in the area as all lights can go out without warning, likely resulting in a wreck. This issue has been brought to ram before, you can easily find many forums of ram owners having this issue. A few people have had their headlights replaced by ram, but the majority of people have not. Also, the people who have had their headlights replaced, received the same headlights as factory lights, so they may have the same issues in the future.
Nov 04, 2022
The instrument panel one day a few months prior began to go dark and cease to function intermittently. Specifically the digital sections. It has since progressed to never working. This has created a risk as I can no longer receive system information or warnings as a result. Specifically I was unaware that an object in the road severely punctured one of my tires and I had lost all pressure until a concerned driver informed me. There have been no warning lamps leading up to this problem prior to its occurrence and it can 100% be replicated as it hasn’t worked since the last time it went dark. It has not been inspected yet as I have been trying to determine the cause for repair. Everything can be made available for inspection upon request.
Oct 23, 2022
+ 3 more complaints for this component
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
7 complaints
Problem Description: Beginning in early 2025, the vehicle started experiencing intermittent electrical malfunctions that cause it to lose power unexpectedly while driving. The issue occurs without warning, creating a significant safety hazard for both the driver and other motorists. The vehicle has been taken to an authorized Ram service center on four separate occasions (February 2025, July 2025, September 2025, and October 2025), but the problem has not been resolved. Each time, the service center has been unable to identify or repair the root cause. The vehicle is still under an active Mopar Vehicle Protection Plan (Account#[XXX]), and all service has been performed at Commonwealth Dodge in Louisville, Kentucky. Despite these multiple repair attempts, the truck continues to lose power intermittently, making it unreliable and unsafe to operate. VIN: [XXX] Current Mileage: 54,000 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Oct 10, 2025
After coming to a rolling stop and making a right, I would attempt to accelerate. The vehicle would then throw itself out of gear and I could not accelerate. A message would appear on the dash "Shift to P then Desired Gear." The problem would not be fixed until the vehicle was put in park, then back into drive. I took the vehicle to RAM and they could not replicate the issue, but it would happen to me regularly (1-2 times a month at random). I told this to RAM Dealership and RAM Cares, but nobody seemed bothered that it could get people killed. The problem did not seem to get fixed until I took apart the throttle body and cleaned it out by hand. Since then, I had not had an issue.
Aug 12, 2025
While taking a right turn into a busy intersection, vehicle lost all power and dash lights lit up indicating to put the vehicle in park. I put the vehicle in park and attempted to restart it. The vehicle starter cranked but did not start. I was able to roll the truck back by using the manual transmission release to get out of traffic. I disconnected the battery and waited approximately 5 minutes, reconnected battery, vehicle would start momentarily then stall. Had vehicle towed to dealership where they were able to start it and found no issue.
Mar 25, 2025
When driving the vehicle on the roadway, the vehicle will turn off the engine and will not allow you to accelerate and will flash a message to put the car in park. When you pull on the side of the road and place the vehicle in park you can then restart the engine. Once the engine is on and you try to put the vehicle in drive the engine will turn off again and request that you put the vehicle in park. It does this over and over for about 5-6 times until it does eventually allow the vehicle to stay in Drive and you can start moving down the road. Once you are driving in the road way it will repeat the process again. During this process there are no warning lights or messages being displayed other than "place the vehicle in park". This is extremely dangerous especially if I was on the interstate or Highway and I lost all capability to move the vehicle. I took the vehicle to a dealership and they were unable to recreate the issue and so no active codes that would point them in the direction of the problem. The dealership told me there was nothing they could do unless they had a code or could recreate the issue.
Jan 17, 2024
I WAS DRIVING ON I-65 IN INDIANAPOLIS, IN TRAFFIC, WHEN MY ENGINE ABRUPTLY SHUT OFF AND THE IGNITION MODE SWITCHED FROM RUN TO ACC. THIS CAUSED ME TO LOSE ALL PROPULSION POWER AND I WAS FORCED TO CROSS LANES TO GET OVER TO THE RIGHT SHOULDER. LUCKILY, I WAS STILL A MILE OR TWO FROM THE UPCOMING CONSTRUCTION ZONE, WHICH WOULD HAVE PREVENTED ME FROM BEING ABLE TO PULL OFF ONTO A SHOULDER. BECAUSE THE ENGINE HAD SHUT OFF WHILE THE TRUCK WAS MOVING, THE COMPUTER SYSTEM IS PROGRAMMED TO SHIFT THE TRANSMISSION INTO PARK, BUT BECAUSE I WAS GOING 70MPH ON THE HIGHWAY (>5MPH ACCORDING TO MY USER MANUAL), IT JUST ALERTED ME THAT MY ENGINE WAS OFF AND THAT I WAS IN ACC MODE. AFTER PARKING THE TRUCK ON THE SHOULDER WITH HAZARDS ON, I TURNED THE ENGINE OFF AND WAITED A FEW SECONDS BEFORE TRYING TO START IT AGAIN. WHEN I PRESSED THE BRAKE AND THE IGNITION BUTTON, THE TRUCK STARTED UP IMMEDIATELY, LIKE NORMAL, BUT THEN 2 SECONDS LATER IT CUT OUT AGAIN WITH THE SAME RUN-TO-ACC MODE SWITCH. THIS HAPPENED 6-7 MORE TIMES BEFORE THE TRUCK SOMEHOW STAYED ON RUN. I CHECKED THE ENGINE AND MY FLUIDS FOR ANYTHING ODD, BUT MECHANICALLY, THE TRUCK WAS FINE. NO CHECK ENGINE OR WARNING LIGHTS EVER CAME ON. THE COMPUTER SYSTEM DIDN'T RECOGNIZE THAT ANYTHING WAS WRONG OTHER THAN THE INITIAL INDICATION. I WAS ABLE TO GET HOME WITHOUT ISSUES AFTER THAT, BUT WHEN I WENT TO TURN THE ENGINE OFF, I COULDN'T. THE IGNITION BUTTON HAD STOPPED RESPONDING. I TRIED ALL OF THE USER MANUAL'S METHODS TO TURN IT OFF, BUT NOTHING WORKED. THIS VEHICLE DOESN'T HAVE A MANUAL KEY IGNITION OVERRIDE, JUST THE FOB AND KEYLESS BUTTON, NEITHER OF WHICH COULD TURN THE ENGINE OFF. THE FOB'S REMOTE START/SHUTOFF DIDN'T WORK EITHER. IN THE END, I HAD TO DISCONNECT THE BATTERY TO FORCE THE ENGINE AND COMPUTER SYSTEM TO TURN OFF. I'M TAKING IT INTO THE LOCAL DEALER, VIA TOW IF IT WON'T START AGAIN, TO FIGURE OUT WHAT HAPPENED.
Mar 29, 2021
+ 2 more complaints for this component
STRUCTURE,UNKNOWN OR OTHER
7 complaints
2 cracks by the back sliding glass window, water seeps in and get on the head liner and in cabin causing water to get all over.causing damages.
Aug 16, 2024
While parking the tailgate opens, when I closed it and tried to open it the electronic tailgate handle would not unlock to open 10/25/2023. When parked overnight tailgate opens 10/25/2023. While driving on Interstate the tailgate opens and I almost caused an multiple car accident, I parked at idle closed tailgate tried to reopen and it would not unlock, I drove off and it dropped again 10/26/2023. At Chapman Chrysler Dodge Jeep 89014, I parked in the service drive informing the service advisor something is wrong with my tailgate, and it dropped in-front of the advisor, he closed it and tried to open it and it wouldn’t open, while he was making my appointment it dropped again 10/27/2023. I have contacted the FCA Recall Spoke to Delroy he said my vehicle wasn’t part of the recall, and with 23,534.5 miles it was out of base warranty, he said I have power train coverage, gave me a Case # [XXX] he told me to cancel my 7:00am appointment 10/28/2023 and wait for a correlating response so I didn’t have to pay. I explain to him my vehicle is doing exactly what the Recall has outlined. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Oct 28, 2023
Inside the truck I have located a crack in the rear window. The crack is in both sides of the sliding rear window and now leaks. I’m sure overtime this can damage in the interior which may damage seats and or the body of the vehicle. My vehicle is out of warrants and apparently they won’t cover this. Major defect, websites easily accessible with the same issue I have encountered.
Apr 25, 2023
REAR WINDOW SEAL IS CRACKED IN TWO SEPARATE AREAS ROUGHLY 12 INCHES APART ALLOWING WATER TO GET IN. THE HEADLINER ABOVE REAR WINDOW HAS WATER DAMAGE.
Feb 21, 2021
MY BACK WINDOW TRIM IS CRACKED AND HAS STARTED LEAKING BELOW THE CRACKED AREA. 21K MILES AND IT JUST HAPPENED.
Feb 21, 2021
+ 2 more complaints for this component
ENGINE AND ENGINE COOLING,FUEL SYSTEM, DIESEL
7 complaints
The contact owns a 2019 Ram 1500. The contact received notifications of NHTSA Campaign Numbers: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available for NHTSA Campaign Number: 23V411000. Parts distribution disconnect for NHTSA Campaign Number: 22V406000.
Jul 25, 2024
The contact owns a 2019 Ram 1500. The contact received notifications of NHTSA Campaign Numbers: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Jun 03, 2024
The contact owns a 2019 Ram 1500. The contact received notification of NHTSA Campaign Numbers: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the parts to do the recalls repairs were not yet available. The contact stated that the vehicle hesitated to respond and jolted while driving from a complete stop and while driving at various speeds. The contact stated that the failure occurred intermittently. There was no warning light illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the failure. The failure mileage was approximately 36,000. VIN tool confirms parts not available.
Mar 18, 2024
The contact owns a 2019 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed a thousand miles away from home, the vehicle stalled and lost motive power in the middle of the freeway. The vehicle was towed to a local dealer where it was diagnosed with a failed tone wheel generator and failed fuel pump. The contact was informed that the tone wheel generator and fuel pump needed to be replaced. The vehicle was repaired. The vehicle was picked up by a family friend on two occasions however, the failure persisted. The vehicle was not repaired. The contact stated that the vehicle had been at the dealer for 90-days or more. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 65,000. VIN tool confirms parts not available.
Nov 29, 2023
The contact owns a 2019 Ram 1500. The contact received notification of NHTSA Campaign Numbers: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and a case was opened. The contact had not experienced a failure. VIN tool confirms parts not available. The contact stated on 1/15/24 the engine blew up (hole in engine) and axles broke while driving on the freeway. The vehicle was towed to the dealer to fix and they will not cover it.
Sep 11, 2023
+ 2 more complaints for this component
ENGINE AND ENGINE COOLING
7 complaints
The contact owns a 2019 Ram 1500. The contact stated that after starting the vehicle, or while driving at various speeds, there was an abnormal ticking sound coming from the engine compartment. The contact s also smelling exhaust odor in the cabin of the vehicle. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The manufacturer was not informed of the failure. The contact researched online and found many similar failures with exhaust fumes entering the cabin of the vehicle. The failure mileage was approximately 75,500.
Apr 24, 2024
The contact owns a 2019 Ram 1500. The contact received notification of NHTSA Campaign Number: 23V411000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Apr 11, 2024
The contact owns a 2019 Ram 1500. The contact received notification of NHTSA Campaign Number: 23V411000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The local dealer was not yet contacted. VIN tool confirms parts not available.
Mar 26, 2024
The contact owns a 2019 Ram 1500. The contact received notification of NHTSA Campaign Number: 23V411000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. VIN tool confirms parts not available.
Nov 06, 2023
The contact 2019 Ram 1500. The contact stated that on several occasions when the vehicle was started, there was a ticking sound coming from the middle of the vehicle. Additionally, the contact stated that on several occasions, he observed an abnormal odor inside the cabin of the vehicle. The vehicle was taken to a dealer where it was diagnosed and determined that the exhaust manifold, flange, and bolts needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
Aug 22, 2023
+ 2 more complaints for this component
SEAT BELTS
6 complaints
While riding in the passenger seat of my 2019 Ram 1500 the driver had a hard braking event due to being pulled out in front of. During the braking event the steel seat belt cable that goes into the floor mount came out of the mount throwing me into the dash board of the truck.
Nov 02, 2025
Both driver and passenger front seat belts simultaneously faulted that they were bad on the SRS system of the vehicle. Nothing happened to the seat belts, but the dealership wants tons of money to fix this issue of which should not happen so early in this vehicle’s life.
Aug 16, 2025
There was a recall W67 on the same make and model but my vin was not included. However, I have the same issue now with the seatbelt retractor. It has failed causing the air bag light to come on and they are not sure it will work properly either. I’m hoping this recall can be revisited and extended to my vehicle.
Oct 18, 2024
Original owner of this Ram 1500, dealer bought. Around 60600 miles discovered rear passenger seat belt NOT attached or anchored to vehicle, under seat. . Did not appear to have ever been attached. Not bent or disfigured or worn as if torn off of anchor.
Mar 07, 2024
I was dropping my child off at school. She said the seat belt was stuck. So her brother went to help her . Then she started screaming the seat beat was stuck around her waist . She could not breath. I parked the truck and ran around to help her. The seat belt was locked up I could not get it to release. The school principal saw the commotion and asked if she could help . I told her to grab a knife or scissors we need to cut the seat belt off. She ran and grabbed scissors and I cut the seat belt. She could have died if I was not at the right place at the right to me.
Jan 31, 2022
+ 1 more complaint for this component
POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
6 complaints
I have a 2019 Dodge Ram that slips out of gear and an error message comes up on dash "shift to park and then to desired gear". This is extremely dangerous as it happens in traffic. I have taken truck to dealer two times for four days each. They say that they cannot do anything unless they can recreate the same problem. It does not happen all the time but does happen in traffic. I videoed it when it happened but they say they need to see it. I asked if you see it what would you do and the answer is they do not know. I contacted dodge customer service and got a call but it was useless conversations. I see many other dodge truck owners online with same issue including videos too but dodge customer service seems to have no records of other drivers with same problem. Help. It is dangerous and I cannot not get anything other than a run around about they cannot recreate it. Help Help. First visit was 12/2024 and second visit was 01/2025. Katie Marsh and Jason Tasker shop foreman were my contacts at Chrysler Dodge Jeep Ram of Leesburg Florida. 1-352-707-4662 . Someone from Dodge customer service corporate called several times but was basically a referee between me and dealer admittly so. The number as 1-844-378-0573. I do not have a name. 
Feb 05, 2025
Defective shifter. Vehicle is automatically shifting in Park while in drive causing vehicle to stop moving while driving, in traffic or at a stop light. Vehicle accelerated and cut off in the middle of an intersection and almost got rear ended because vehicle would not move. When shifting to drive again it immediately switched to park stranded me in the middle of on coming traffic. This is horrific especially if it would happen on an interstate. This happened also at a gas station putting the truck in reverse backed a little bit than automatically shifted to park stranding me in the middle of the parking lot. I had to turn off the truck and start it to shift back in gear. The truck shifted by it self multiple times. This safety issue could be detrimental. I was scared to continue driving my truck. Turning in front of someone had me nervous because when I tried to accelerate the truck shifted in to park and stopped moving multiple times. Reaching the internet to find out why. I found multiple people had the same issues. This need to be fixed before it cost the life of someone
Aug 09, 2023
While driving the truck, driving 80mph on highway the truck disengaged from Drive to neutral, with a notice on the dash to pullover and shift to park to drive. When truck disengaged from Drive while in motion I lost all acceleration power, and had to coast over to side of road to a stop. The truck disengaged from Drive on 3 other occasions. I almost died when the truck disengaged from drive while makeing a turn through an intersection and almost getting hit my a tractor trailer. I contacted Dodge FCA, filed complaint, then i took the truck to the dealer and after having my truck for 22 days, they said I needed a new transmission on my 2019 ram 1500. The truck drove fine for 2 weeks then it disengaged from Drive again while driving, 2 times this morning. I contacted dodge fca and they said they couldn't do anything till the dealer looks at it. This is a major safety issue. I refuse to let my wife and kids ride in this truck because I am not going to have my wife and kids die in this truck because of these major safety issues. This is a known issue on all dodge ram online forums and dodge has not addressed this issue or acknowledged it. There is something wrong with the electrician system. I have had 2 batteries replaced, radio replaced, manifold, transmission, full tail light housing, active noise cancelation system fixed. There has been so many issues from day one when I bought the truck, but this MAJOR issue with the truck disengaging from drive to neutral while in motion is the most serious. Seems like dodge doesn't have an issue till someone dies in an accident from this issue, because this issue can not be replicated and doesn't not show up at a fault on the dealer test systems, due it everything in vehicles being computerized and digital. Something needs to be done about this
Nov 23, 2022
I was driving my truck home and while approaching a stop sign I proceed to apply the brakes, my vehicle drop out of drive, the D on my shift knob began flashing and a message was displayed on the panel that stated " select the P (park) and then desired gear". I looked online to see if I was the only person having this issue and it turns out that this issue is all over the forums. I considered this to be potentially dangerous issue since this could also happen in traffic. I contacted the dealership and they stated that there was no recall notice for such an issue. They stated that they were backed up with service issues and could not look at my truck for weeks. I think RAM (FCA) should look into this issue asap.
Feb 25, 2022
LEAK IN CEILING HEAD LINER WET AND DISCOLORING RADIO SCREEN DIED TWICE. HAS SHIFTING PROBLEM FROM 1ST TO SECOND SOMETIMES WANT MY OLD TRUCK BACK PLEASE
Mar 24, 2020
+ 1 more complaint for this component
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
6 complaints
Truck will not shut off. Had to disconnect the battery. ESC - Electronic Stability Control Warning came on Scheduled for inspection at dealer. No warning signs just happened suddenly. Would not start, had to jump the truck, then would not shut off followed by ESC warning. My VIN does not come up under the 85B recall but my truck has the issue
Jan 07, 2025
Happened twice within the last three months. The first time I was driving at a speed between 45-50 mph and vehicle shutoff with instruments reading vehicle must be placed in park depress brake and start engine. After coasting to a safe area to stop the vehicle seemed to have shifted into park just before a full stop and abruptly and aggressively stopped. Depressed brake and restarted then vehicle displayed same message again and shutoff, this time it would not restart. Inspected under hood for an obvious problem, did not find anything. After about 20 minutes vehicle started and was able to continue on with no problems until weeks later when vehicle again shutoff while driving. This time while driving around 70 mph on highway. Was able to coast to stop in emergency lane. This time the instrument panel displayed a TPWS error with no input to all tires. Tried to restart after coming to abrupt stop. Push to start had no power nor did anything inside the vehicle. After about 45 minute the depress brake and push to start symbol illuminated and vehicle started. Was able to make it home about 4 miles away the vehicle shutoff pulling into driveway. Loosing power at 70 mph is not a good feeling.
Jan 09, 2024
While at a stop waiting to turn truck would not move. Saw a message on dashboard “ shift into park and select desired gear. This has happened more than once. Later that day I lost all power. Engine shutdown, no power steering or brakes. Message stated “ Place into park and restart engine “. Truck is hard to start.No accident either time. Dealer is an hour away. Afraid to drive it to have it checked. Ram blogs show I’m not the only one with this happening. Will someone get hurt? If I lived in a more populated area I would say yes. Someone will. A family with children would be hard to deal with.
Nov 03, 2023
Hi The Stop/Start system is not working correctly, the engine stated to misfire randomly and now 70,00 + miles the stop and start system is making the truck unsafe to drive. I have taken it to my local ram / jeep dealer and the problem is not fixed.
Aug 22, 2023
VEHICLE WARNING DISPLAY ON THE SPEEDOMETER ISN'T WORKING. IT'S A 2019 RAM WITH 45K MILES. IT GOES BLANK OR WON'T COME ON. WITHOUT THIS DISPLAY WORKING PROPERLY, DRIVER CANNOT SEE ANY WARNING SUCH AS, DOOR OPEN, TIRE PRESSURE OR ANY IMPORTANT WARNINGS. THE VEHICLE IS DRIVABLE BUT THE WARNING DASH ON THE SPEEDOMETER DOESN'T WORK.
May 10, 2021
+ 1 more complaint for this component
FUEL SYSTEM, GASOLINE
6 complaints
The contact owns a 2019 Ram 1500. The contact stated that while refueling the vehicle, the pump constantly shut-off independently before the tank was full. The contact was constantly squeezing the handle to continue refueling the vehicle. No warning lights were illuminated. The dealer was notified of the failure and acknowledged that the failure was a known issue; however, the contact was asked to take the vehicle in for a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 96,000.
Dec 10, 2024
The contact owns 2019 Ram 1500. The contact stated that on numerous occasions while refueling the vehicle, the fuel overflowed from the filler neck. The contact then stated that water had leaked into the fuel tank. The check engine warning light illuminated. A message displayed on the instrument panel “catastrophic failure to the vehicle if failed to stop”. The vehicle was inspected by an independent mechanic using an OBD code reader and retrieved codes: P0300, P0456, P0455 and P1DF3 and diagnosed that the fuel pump failed and needed to be replaced. The vehicle was repaired. An undisclosed dealer was notified of the failure and the contact was informed that the vehicle was not covered under warranty. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.
Oct 06, 2023
The contact owns a 2019 Ram 1500. The contact stated while refueling the vehicle, the pump would constantly shut-off independently before the tank was full. The contact would constantly squeeze the handle to continue fueling the vehicle. There were no warning lights illuminated. The contact stated that the failure had been reoccurring increasingly and it would take 15-20 minutes to refill 4-5 gallons of fuel. The dealer was notified of the failure and advised the contact to bring the vehicle to their location for diagnostic testing. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 15,000.
Mar 08, 2022
The contact owns a 2019 Ram 1500. The contact stated that while attempting the refuel the vehicle fuel would splash out of the filler neck and outside the vehicle and also the fuel nozzle would continuously shut off. The vehicle was taken to the local dealer who diagnosed that the fuel filler neck needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 15,000.
Feb 25, 2022
The contact owns a 2019 Ram 1500. The contact stated that while the fuel tank was empty, it would not accept gasoline, and the gasoline overflowed out of the fuel tank and onto the contact's arms, which caused chemical burns. The contact received medical treatment for his injury. The vehicle was taken to an independent mechanic and diagnosed with a faulty fuel filter neck. The fuel tank needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but did not provide any assistance. The failure mileage was approximately 58,000.
Jan 26, 2022
Injuries: 1
+ 1 more complaint for this component
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
6 complaints
Hello, I was driving on Highway 99 three days ago and my truck came to an abrupt halt after making some horrible engine noises. I hadn’t been driving my truck because it won’t pass smog due to check engine light on. I had taken it to a dealer in Lodi Dodge Dealer and they Did one recall on the fuel injector pump. I’m still not positive. What happened but I strongly believe after Research that the magnetic strip for cam timing failed. I’m trying to find an independent Agency that looks into things like this as I do not trust the dealer for a couple reasons. Not saying it here. Anyway, if you have any idea how I should move forward after that frightening experience losing all power to my truck, the dash turned red, no oil pressure no anything is what it was saying. I was able to get a tow truck to bring the vehicle to my home where it sits now and it’s been two months since I’ve really had a vehicle. I had to make an emergency run to get two bales of hay for my animals. I paid the registration, but I don’t have the tags because it will not pass smog.
Aug 18, 2024
Jun 09,2022 Manufacturer Recall NumberZ46 NHTSA Recall Number22V-406 Recall StatusRecall Incomplete It is almost two years since this recall came out.
Mar 18, 2024
I have had my Dodge Ram 1500 in the shop from November 2022 through September 2023 five different times for defective camshafts vvt solenoids oil control valves. Issues still persist due to faulty machined parts from the manufacturer.
Jan 28, 2024
I have an oil cooler leak, a radiator leaking coolant , transmission running high. I have 110k miles on my truck and do routine maintenance. I’m worried about an engine fire or cracked block soon.
Oct 11, 2023
On 06-06-2021 my wife, daughter and Me and our three dogs, was heading to are first destination on are 2 week vacation pulling are camper. In about 150 miles into the trip started smelling diesel, pulled over on a narrow 2 lane road couldn’t see anything. So my wife found a road we could pull off on to check everything out a mile away, right before we made it to the road a (service electronic throttle) message came on, so made it to the road to pull off stoped and instantly smoke started bellowing out from the back of the hood. I hopped out and started feeling something burning my legs looked down and saw liquid aluminum dripping and yelled from everyone to get out, by to time we got everyone out the whole front of the truck way fully on the so I got what I could get out and my wife was on the phone with 911. Knowing that the fire department is 20 minutes out I needed to save the camper. Fire is past the fire wall now, pull the panel for the emergency release to put the transmission in neutral one of the airbags blew up in my face and couldn’t get it out of park. So somehow I shook the truck and camper enough to get the pin out of the hitch and somehow someone drove by and asked them could they help me pull the camper away, and we hooked a chain and pulled it away. 24 minutes later the fire department arrived and everything I saved from the truck was in the grass and burned up to hot to get close to get. So 24 minutes of hell was just starting legs, hand burned and contacts burned can’t see well and back thumping. Calling everyone like Ram, insurance company no one will help. So the volunteer fire department pulled are camper to their fire station and stayed the night there until are family could pull us back home. Then the nightmare of dealing with the scummy progressive fight for almost 3 months that would not pay market value the time of the incident and somehow took over my claim I had. I have videos and pictures of the fire.
Jan 05, 2022
Fire: 1
Injuries: 1
+ 1 more complaint for this component
POWER TRAIN,UNKNOWN OR OTHER
6 complaints
This is an emissions issue. The exhaust manifold bolts have failed and are failing. This ultimately releases nitrogen dioxide, carbon monoxide, hydrocarbons, benzene and formaldehyde fumes into the cabin area. Broken exhaust manifold bolts directly causes failed manifold gasket(s). Failed exhaust manifold gaskets causes emissions (nitrogen dioxide, carbon monoxide, hydrocarbons, benzene and formaldehyde fumes) to be released and to build up in the engine compartment and into the cabin rather then safely through the exhaust system and catalytic converter and out the rear end of the vehicle. This problem has been confirmed by the dealer (documentation forthcoming). This problem was denied warranty repair by the extended warranty purchased at the dealership and by RAM customer service by phone 7/7/23 8:41 am. There were no warning lights or messages. The problem was identified by the dealer technician when inspecting for another unrelated issue.
Jul 07, 2023
When driving at speed and speeding up the transmission can go out of gear and leave the truck unable to accelerate. This has happened on the highway multiple times. Dealership CJDR24 unable to diagnose issue. Has been there twice. First time they said it was battery next time they said it was a transmission recall code that needed to be reset. Issue still remains. It is not a persistent issue but it is dangerous and has almost caused accidents on multiple occasions. To get transmission back in gear vehicle must be put in park or turned off then back on and it can drive normally again.
Mar 17, 2023
TRANSMISSION WOULD NOT COME OUT OF LOWER GEAR WHILE DRIVING ON CITY STREET. HAD TO PULL OFF STREET, PUT INTO PARK THEN BACK INTO DRIVE THEN IT SEEMED TO FUNCTION NORMALLY AGAIN.
Jan 10, 2021
WHILE STOPPED AT A RED LIGHT VEHICLE STARTED ACCELERATING WHILE BREAK PEDDLE WAS ENGAGED. VEHICLE CONTINUE ACCELERATING WITH HEAVY BREAK PADDLE APPLICATION. ACCELERATION CONTINUED TO THE POINT OF TIRE SCREECHING AND SMOKING MOVING VEHICLE INTO INTERSECTION. VEHICLE WAS STOPPED BY SHIFTING INTO NEUTRAL AND SHUTTING OFF VEHICLE. VEHICLE WOULD NOT RESTART TILL THIRD ATTEMPT. VEHICLE WAS THEN MOVED TO SAFE LOCATION AND TOWED TO DEALER. VEHICLE HAS BEEN IN SHOP FOR 6 DAYS WITH NO RESOLUTION. INCIDENT OCCURRED IN A DOWNTOWN LOCATION WITH HEAVY VEHICLE, PEDESTRIAN, AND BICYCLE TRAFFIC. HAD IT BEEN AS LESS EXPERIENCED OR LESS ATTENTIVE DRIVE THIS INCIDENT COULD HAVE PROVED FATAL. I WILL NOT BE DRIVING THIS VEHICLE UNTIL ISSUE IS IDENTIFIED AND A SOLUTION PROVIDED. VEHICLE IS TWO MONTHS OLD WITH LESS THAN 5000 MILES.*DT CONSUMER STATED DEALERSHIP COULD NOT FIND ANY PROBLEMS WITH THE VEHICLE.*JB *JS
Feb 27, 2020
I HAVE MADE SEVERAL ATTEMPTS TO GET THIS VEHICLE REPAIRED AFTER RECEIVING THIS RECALL NOTIFICATION. V61/NHTSA 19V-407AT THIS INCOMPETENT DEALERSHIP CROWLEY CHRYSLER JEEP IN BRISTOL CT. I CALLED THE RECALL NOTIFICATION HOTLINE ON 26 SEPTEMBER 2019 AND MADE THE APPOINTMENT FOR 30 OCT 2019 ONLY TO HAVE AN INCOMPETENCE AND UNPROFESSIONAL PERSON CALL ME ON 29 OCTOBER 2029 AT THE END OF THE BUSINESS DAY SAYING THAT THEY WERE CANCELING MY APPOINTMENT. I AM SO F'ING PISSED ABOUT THIS CRAP AND REALLY AT THE POINT OF CONTACTING DAIMLER CHRYSLER TO FILE A LAWSUIT AND HAVE THEM TAKE BACK THE TRUCK. MY REGRETS ARE MANY AT THIS POINT I JUST WANT ANSWERS AND TO BE TREATED WITH SOME MEASURECOF RESPECT. THIS VEHICLE HAS BEEN SITTING IN THE DRIVE WAY BEACSUE I DONT KNOW THE LEVEL OR HOW HOW UNSAFE IT MAY BE TO DRIVE. NO ONE HAS TOLD ME ANYTHING ABOUT THE [XXX] RECALL.. I HAVE RETAINED AN ATTORNEY IN THE EVENT THIS ISSUE IS NOT RESOVED BEFORE DECEMBER 2019. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Oct 31, 2019
+ 1 more complaint for this component
ELECTRICAL SYSTEM,AIR BAGS
5 complaints
The contact owns a 2019 Ram 1500. The contact stated that while operating the vehicle, the air bag warning light remained illuminated, and the message "Service Air Bag" was displayed. The cause of the failure was not yet determined. The local dealer was notified of the failure and informed the contact that the vehicle was not included in NHTSA Campaign Number: 25V298000 (AIR BAGS, ELECTRICAL SYSTEM). The contact stated that the vehicle had experienced the failure listed in the recall. The manufacturer was not contacted. The failure mileage was 62,000.
Jan 26, 2026
Rear window seal has allowed water in to the cab of the truck and the electronic components under the back seat have already had to be replaced causing the vehicle to not operate properly. The rear window is still leaking and has leaked since 2021, when it was replaced under warranty. If water enters into the electronic components under the back seat or the air bags located in the head liner, while driving, this could cause severe damage to property and could be harmful to life.
Jul 07, 2025
My rear window or antenna shark fin is allowing water to leak into the truck cabin above the rear window. The ceiling is wet above the rear window. The ceiling is wet around the airbag cover. What guarantee is there the water has not damaged the airbags or other electrical components. I am now worried the airbags could be damaged and not work properly putting my family at risk of injury if we are in an accident.
Nov 26, 2022
REAR WINDOW FRAME IS CRACKED AND LEAKING WATER INTO THE CAB AS WELL AS WHERE THE REAR AIRBAG WIRING. THIS WAS NOTICED IN A STATIONARY POSITION.
Jan 01, 2021
TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED THAT ABOUT A YEAR AGO, THE VEHICLE WAS INVOLVED IN AN ACCIDENT WHERE HE T-BONED ANOTHER VEHICLE THAT WAS TURNING IN FRONT. AS A RESULT, THE VEHICLE SPUN THREE TIMES BUT THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES SUSTAINED. A POLICE REPORT WAS FILED. THE INSURANCE AGENCY COMPANY TOWED THE VEHICLE TO AN INDEPENDENT MECHANIC, WHO REPAIRED THE COSMETIC DAMAGES. THE CONTACT THEN TURNED ON THE VEHICLE AND ALL WARNING LIGHTS ON THE DASHBOARD FAILED TO ILLUMINATE AS THE DASHBOARD BECOMES DARK TO THE POINT WHERE THE CONTACT CAN'T SEE. THE CONTACT ALSO STATED THAT THE REAR WINDOWS WORKED HOWEVER, THE DRIVER SIDE AND PASSENGER SIDE WINDOWS FAILED TO OPERATE CORRECTLY AND THE 4 WAY FLASHER WARNING LIGHT THAT ILLUMINATES ON THE VEHICLE OR WORKS PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER (TRI-STAR MOTORS 2 SUPERIOR WAY, UNIONTOWN, PA 15401) WHERE THE TECHNICIAN WAS UNABLE TO DUPLICATE THE ISSUE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS CONTACTED AND HAD SOMEONE INSPECT THE VEHICLE BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE FAILURE MILEAGE APPROXIMATELY 150.
Sep 15, 2020
Crash: 1
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
5 complaints
Service electronic braking system message came on along with the traction control light
Oct 25, 2025
When I attempted to suddenly brake once I saw the car in front of me braking, my brakes locked and the truck slid into the vehicle in front of me. The failure of the ESC system did not allow the expected intervention that is relied upon to avoid a vehicle crash without prior warning. I was in the deceleration phase of braking quickly, but the brakes did not respond in a timely manner. I was not made aware of the recall of the ABS control module software until after the accident took place. If I would have been made aware of such a defect I would have taken the precautions and action to repair or remedy the failed system to avoid unnecessary risk to both myself and others. Sep 05, 2024 Manufacturer Recall Number: 75B NHTSA Recall Number: 24V-653 Recall Status Recall Incomplete Summary Federal Motor Vehicle Safety Standard ("FMVSS") 571.126 S5.1.2 ESC Functionality requires that the ESC system "Is operational during all phases of driving including acceleration, coasting, and deceleration (including braking) [ ... ]." Suspect vehicles may experience the ESC system being disabled when certain conditions are met. Safety Risk Failure of the ESC system when intervention is expected and/or relied upon can cause a vehicle crash without prior warning. Remedy FCA US will conduct a voluntary safety recall on all affected vehicles to update the ABS control module software.
Jan 20, 2025
Crash: 1
Service antilock brake system on, told by dodge dealership that the problem is the abs module needs replace. Tech at dealership stated this is a known problem by chrysler but no recall has been issued. Due to this problem the part is on back order. And unable to be fixed at this time. Tech also stated that replacing this part. In the future could have the same problem again.
Jul 10, 2024
Quick hard accel (less than 5 seconds), followed by emergency braking, caused the brakes to not respond for more than one second. Brakes would not emergency brake, only had minor stopping force. This occurs on the first time, so brake fade is ruled out. Starting the vehicle, than rapidly putting into gear D or R, while brakes are applied causes vehicle to lurch forward or backward depending on the gear chosen. Movement of over a full truck length is possible. I suspect it's a problem with the logic in the electronic braking. I can reproduce it whenever I'd like, but no accidents have occurred yet.
Jun 17, 2024
TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED WHILE DRIVING 65 MPH, THE FORWARD COLLISION AUTOMATIC BRAKING ACTIVATED. THE CONTACT STATED THE ABS AND FORWARD COLLISION WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER CHRYSLER JEEP DODGE RAM OF WARWICK (185 NY-94, WARWICK, NY 10990 (845) 986-2021) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE AND A CASE WAS FILED. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000.
Dec 28, 2020
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES
5 complaints
On August 20, 2025, my 2019 Ram 1500 Laramie was taken to the dealership for diagnosis after showing the warning “Electronic Stability Control system needs service,” along with a flashing check engine light. The dealer pulled diagnostic codes and documented U0403-00 (“Invalid Data Received from Anti-Lock Brake System (ABS) Control Module A”) as well as other communication errors. This is the same defect covered under Stellantis’ recall for ABS module failures that disable stability control in 2019 Ram trucks. However, my VIN is not included in the recall. A few years ago, the truck experienced the same warning, but the problem cleared on its own. Now it has returned and is documented with codes in the dealer system. The dealership acknowledged other recalls were already completed on my VIN, but refuses to perform this safety recall since my VIN is not listed. ABS and ESC failures are not the result of consumer behavior. This is a faulty system created at the time of vehicle manufacturing. There has been no accident or outside damage, and nothing the owner could have done to avoid this issue. The defect lies with the vehicle’s design and creates a serious safety risk for the driver and others on the road. I believe my VIN was excluded from the recall in error and request that NHTSA investigate and expand the coverage.
Aug 20, 2025
Car went in limp mode then in full lock down. ABS control module failed After research a very common issue. Hundreds of Ram vehicles affected. Just escaped being hit as the truck went in limp mode. After Gear selector locked car in park, I was in the middle of the road with cars approaching. Had to stand behind the vehicle and wave, so no one would crash into me. Chrysler/ Dodge/Ram is aware of this issue. They are also not releasing ABS modules, due to being under engineer review, meaning they are unable to provide a safe part. Many trucks with super low mileage, and mine has 40K. I would feel very uncomfortable to go on a road trip, if it will ever get fixed. The contact has an email with Ram acknowledging the safety issue and diligently to get the part for repairs.
Apr 03, 2024
FOR THE SECOND TIME IN 3 MONTHS, WHILE I WAS DRIVING DOWN THE HIGHWAY ALL MY DASH LIGHTS JUST CAME ON AND MY TRUCK STARTED TO ACCELERATE ON ITS OWN EVEN WITH BOTH FEET OFF BOTH PEDALS. TRACTION LIGHT, ABS LIGHT, PARKING LIGHT, THROTTLE SENSOR LIGHT, AND CHECK ENGINE LIGHT ALL STAY ON. (HAVE PICTURE AND VIDEO) PASSENGER SIDE HEADLIGHT ALSO STOPPED WORKING. TOOK TO RAM DEALERSHIP OCTOBER I BELIEVE AND THEY SAID PCM NEEDED AN UPDATE AND THEY DID THAT. ALSO REPLACED WHOLE PASSENGER HEADLIGHT HOUSING. WELL YESTERDAY DECEMBER 15TH SAME THING HAPPENED AND I ALMOST GOT INTO A WRECK. LIGHTS CAME ON SO I WENT TO BRAKE AND PULL OVER, NOTHING HAPPENED. TRUCK ACTUALLY ACCELERATED ON ITS OWN FROM 40MPH TO 60MPH. TOOK TO DEALERSHIP FIRST THING THIS MORNING AND THEY SAID THEY HAVE NO RECORD OF FIXING ANY OF THESE ISSUES... WANTED ME TO LEAVE MY TRUCK FOR AN UNKNOWN AMOUNT OF TIME AND BUT THEY COULDN'T GET ME A LOANER OR ANYTHING TO GET ME TO WORK. SAID THERE WAS NOTHING THEY CAN DO UNTIL I HAVE TIME TO LEAVE IT, PRETTY [XXX] SO NOW IM DRIVING AN UNSAFE TRUCK ON THE HIGHWAY TO AND FROM WORK. KIDS AND WIFE ALSO DRIVE/RIDE IN THIS TRUCK. (IT WONT LET ME UPLOAD THE VIDEO) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Dec 16, 2020
I WAS DRIVING ON I94 EASTBOUND HIGHWAY, I PRESSED THE BRAKE PEDAL TO SLOW DOWN FOR TRAFFIC THEN ACCELERATED AND THE TRUCK ACCELERATED AT FULL DOWNPOWER. I LIFTED MY FOOT OFF THE ACCELERATOR, BUT THE PEDAL STAYED ON THE FLOOR AND THE TRUCK KEPT ACCELERATING. I GOT UP TO 105MPH IN NO TIME AT ALL, THEN PRESSING ON THE BRAKES AS HARD AS I POSSIBLY COULD SO I DIDN'T HIT THE VEHICLES IN FRONT OF ME. THIS SLOWED ME DOWN TO ABOUT 60MPH SLOWING THE TRUCK DOWN ENOUGH TO MOVE FROM THE FAR LEFT LANE TO THE FAR RIGHT SHOULDER, WITH THE TRUCK STILL AT 5K PLUS RPMS, I THEN WAS ABLE TO PUT THE TRUCK IN NEUTRAL USING THE SHIFTER KNOB. THE VEHICLE THEN DISPLAYED THE ELECTRONIC THROTTLE CONTROL WARNING LIGHT ON THE DASHBOARD. DURING THIS WHOLE TIME THE ACCELERATOR WAS ON THE FLOOR AND THE TRUCK WAS TRYING TO OUT POWER THE BRAKES. I THEN POWERED OFF THE VEHICLE ENTIRELY. I WAS THEN ATTEMPTING TO RESTART THE VEHICLE TO GET MYSELF OFF THE UNSAFE SHOULDER OF THE HIGHWAY AND THE THROTTLE WAS STILL STUCK TO THE FLOOR AND WAS TICKING WITH ERROR CODES READING ON THE DASHBOARD. I THEN TURNED THE KEY BACK TO THE OFF POSITION AND HAD TO WAIT OVER A MINUTE IN ORDER FOR THE TRUCK TO START SO I COULD GET OFF OF THE UNSAFE SHOULDER. THIS IS A HUGE CONCERN AND I HAVE STOCK FLOOR MATS IN MY VEHICLE. COMPONENT THAT FAILED WAS THE ELECTRONIC THROTTLE CONTROL SYSTEM. TOOK TO CHRYSLER DEALER STATED NOTHING WRONG WITH VEHICLE. I HAVE VIDEO PROOF!*DT*JB
Mar 06, 2020
I PURCHASED THE TRUCK ON 10/4/2019. ON 10/6/2019 WAS DELIVERED TO MY HOUSE. AFTER GOING OVER THE FEATURES THE SALES REPRESENTATIVE LEFT. I TRIED BACKING THE TRUCK OUT OF THE DRIVE WAY THE TRUCK WOULD NOT BACK UP BECAUSE OF THE BRAKE SENSOR SYSTEM. THE BUTTONS TO CONTROL THE FUNCTIONS ON THE STEERING WHEEL DID NOT WORK AS WELL. I TOOK THE CAR TO THE DEALERSHIP THAT SAME DAY. IT'S BEEN SITING THERE UNREPAIIRED. THE DEAL SHIP SAYS THEY ARE UNSURE OF THE PROBLEM AND HAVE OPENED A ' STAR CASE' WITH DODGE MANUFACTURE. I HAVE CALLED EVERYDAY ASKING FOR UPDATES THEY SAY THEY DON'T HAVE ANY NEWS OR UPDATES.
Oct 18, 2018
ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
5 complaints
MGU (alternator) has went out on my truck and multiple dealerships have stated they can’t fix it due to parts not available. Molar can’t get the part and now I’m stuck with no vehicle. The dealership told me they have multiple people waiting for the same part and that the MGU is faulty and fails on these trucks. My wife was taking my kids to school and they were stranded on the side of the road because my truck give a battery low warning and then died. It should be illegal for ram to continue to sell these vehicles and refuse to fix them. I can’t even buy a used part to fix it because the dealership won’t program and install a used part.
Aug 19, 2025
04.22.25- back to back stalls on left hand turns within a 1 mile trip First stall landed me in a ditch less than foot from an oak tree. Coasted a bit before a sudden stop. Second stall allowed me to make it to side street before it abruptly stopped. Prior drive previous day had no issues and no warning lights.
Apr 22, 2025
This is the second random stall event for this vehicle. 2019 Ram 1500 with 33,300 miles. Yesterday, 4 /18/25, while taking a left turn from a parking lot at low speed, the vehicle lost all power. I was able to coast to the side of the street. Put the vehicle in park, waited approximately 1 minute, vehicle restarted and seemed to run fine. The first time it stalled it was towed to the dealer and since they could find no stored faults, there was nothing they could do.
Apr 19, 2025
1) The Fuel Pump broke on our 2019 Ram Big Horn. It only has around 40,000 miles on it. We had it towed to the dealership. They are going to replace the fuel pump mid to end of February due to part shortage. My wife was on the entry roadway to I95 when without warning the truck puttered and died on the entrance ramp. There was no warning lights, messages etc. Luckily she puttered to the side out of the way of speeding cars getting on I95. According to the dealership they have no idea how the fuel pump died. The dealership is the only party that inspected the vehicle. 2) The second problem we are having with the Ram, is the dashboard lights flicker on off for no particular reason. It just happens when it feels like it. We brought it to the dealership and of course it didn’t happen to them so they have no idea why the dashboard lights are going on and off. The rear defroster isn’t working. The battery died as well. We feel there is some type of electrical problem with the truck. We do not believe a vehicle with only 40,000 miles would have the fuel pump die. I know other Ram trims (2500, 3500 etc)have had recalls due to fuel pumps dying and dashboard lights going on and off for no reason. I think this is a problem that needs attention! My wife could have been killed on the ramp to I95
Jan 31, 2022
I cannot properly refuel my tank. It takes me 25 minutes to fill 5 gallons of gas. The pump keeps shutting off like it thinks my car is full. All gas station pump are doing the same thing. Also my Navi goes off course. Sirius XM says my location is one place according to their system but I am 200 miles away. They say it shows it is working on their end but there is clearly an electrical or navigation glitch with my car.
Nov 22, 2021
BACK OVER PREVENTION
5 complaints
The contact owns a 2019 Ram 1500. The contact stated that upon shifting the vehicle into reverse, the rearview camera failed to display an image on the screen. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 20V191000 (Back Over Prevention), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was unknown.
Jun 02, 2025
Collision sensors stoped vehicle approx.15 feet short when backing into my carport.
Oct 15, 2024
The touchscreen display is blinking intermittently. When putting the truck in reverse, the rear cross traffic and pedestrian warning system does not work properly, causing a dangerous scenario.
Jun 09, 2024
The contact owns a 2019 Ram 1500. The contact stated that the rearview camera failed to display the image in his vehicle. The vehicle was taken to a dealer where it was diagnosed that the screen was delaminating and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and provided the contact a case number. The approximate failure mileage was 32,983.
Apr 05, 2022
ON 8 DIFFERENT OCCASIONS, JUST THIS WEEK ALONE, THE BRAKING ASSIST ENGAGED WHILE BACKING UP OUT OF A DRIVEWAY. EACH TIME, THERE WAS NOTHING BEHIND ME AND I WASN'T ON A STEEP INCLINE. IT HAPPENED 3 TIMES BACK TO BACK, AND THE OTHER 5 TIMES INDEPENDENTLY. EACH TIME, IT SERIOUSLY HURT MY AND MY PASSENGERS NECKS.
Jul 28, 2019
Injuries: 4
STEERING,ELECTRICAL SYSTEM,ENGINE
5 complaints
I am filing a formal complaint regarding a critical safety defect in my 2019 Ram eTorque, which posed a severe risk to my pregnant wife while she was driving. The vehicle’s battery unexpectedly failed, resulting in a complete loss of power steering and all safety functions, creating a hazardous situation in the middle of the roadway that could have led to a serious accident. This defect is not isolated. My truck has been at the repair shop for over two months, as the necessary replacement part is on backorder due to over 3,000 reported vehicles affected by the same issue. The widespread nature of this defect and the unavailability of parts amplify the risk of injury or fatality to drivers and passengers. I urge the Safety Advisory Board to investigate this defect urgently, focusing on the significant safety implications and the high number of affected vehicles. Immediate action is needed to prevent potential harm.
May 08, 2025
Driving the vehicle and out of no where the power steer failed and the steering wheel locked up. Had 3 young children in the car with me and was blocking traffic due to being unable to drive the vehicle. The dealer inspected the vehicle and said it would need a new power steering rack and that he has never heard of this problem before when it’s all over the internet. The part is not available and it will be a minimum of 30 days with no estimated date. Vehicle has only 62,500 miles and has never been involved in any crash. This issue put my children at risk with no indication it would happen.
Jun 05, 2024
The vehicles power steering goes out. The wipers turn on automatically. The lights on the dashboard flicker. The battery voltage keeps dying. The message dash starts to go crazy and everything starts to say something is wrong. I was driving on interstate 95 when all power steering went causing me to lose control of the truck. I almost crashed. A car shop did inspect it but could not figure out why this was happening when I showed him the footage I took of the truck when this happened.
Jan 15, 2024
Electrical system failed. A new battery was installed 1 month ago and on 10/28/23, I went to start the truck and it hesitated but started up then I lost power and it would not start again. I had it jumped and the service auto start/stop light, check engine and battery light came on. I pulled out from work and the engine hesitated. After proceeding over an overpass, I went to make a left hand turn onto the highway and a message came up indicating the power steering system had failed, the emergency brake came on and I again experienced a loss of power. I was able to get it to the side of the road on the on ramp where it shut down completely and had to be towed. Due to the loss of power steering, I was almost hit by an oncoming vehicle headed in the opposite direction. The engine also hesitated after starting, the RPM's were spiking to 4K every few seconds and it was producing a clicking sound before my initial departure. The vehicle was towed to Moyer Ram in Lebanon, PA pending an evaluation. In the past, this vehicle was in the shop 4 times for almost getting me in an accident as the vehicle would lose speed and the RPM's would spike and slow the vehicle down to less than 30 miles per hour. This happened several times and despite a dispute pursuant to the lemon laws and multiple videos showing what was happening, they ruled against replacing the vehicle. At one point on a local interstate, while traveling over 65mph's, it was like it slipped into neutral, I lost speed rapidly and was almost rear ended by a tractor trailer. I still have that problem 1-2 times/month but they will do nothing about it and the mechanic couldn't replicate the problem while the dealer had it. Bottom line is I do not feel safe in this vehicle and it's an accident waiting to happen.
Oct 29, 2023
On Jan 2nd 2023 I just left the grocery store with my youngest daughter and heading home. While on the freeway my 2019 Ram 1500 Laramie stopped accelerating even with my foot on the gas and my head lights shut off and dash lights were flickering and I lost complete power while making it to the next exit barely able to turn the wheel since no power steering was available and we made it about half way up the ramp and stalled completely. Yes I said up the off ramp and check the date it was SNOWING! WITH MY CHILD IN THE TRUCK. No power, no hazard lights NOTHING to keep us from getting hit. I was able to get it jumped went bought a AGM battery and by the time I drove back home which is about 2 miles the new BATTERY WAS DEAD. Bring it to the dealership after checking (voltages and that the battery can be and hold charge my OBD read only power drain with the battery and Engine dash lights illuminated. Can charge the battery and I would get about 45-60 min of driving because the battery wasn't being charged). I tell them it's the exact description of campaign (V87) 1. System unable to charge battery. 2. Losing power to everything. (Which could have killed us). 3. Only the battery and Engine lights are illuminated. This point to the MGU not working properly. However dealer ship told me it's not even close to that so I excuse them and asked them to repeat that and they said it was the 48v battery that went bad while quoting me $3,700.00 for the repair indicating it was out of warranty. With the age of these batteries die this soon on the E-torque systems that means EVERYONE WILL BE SPENDING AN AVERAGE OF $6,000-$9,000 EXTRA ON THE 48V BATTERY You need to do whats right and have this recalled immediately before someone has to die or worse a child dies.
Feb 19, 2023
ENGINE,FUEL/PROPULSION SYSTEM
5 complaints
Engine failure after fuel pump recall replacement(37,500 miles). My fuel pump had a mandatory recall. I drove my truck in and everything was running perfect. I drove the truck less than 100 miles after the fuel pump replacement recal and it started to make nocking sounds and the gas was lagging , not accelerating normal. The gears were not shifting normal but rather jerking in and out of gears at different RPM's. I was on the highway in CA and I was scared that I was gonna hit someone or be hit myself from the gas lag and jerky shifting. I drove back into the dealership again 100 miles after the fuel pump replacement. I was charged $288 dollars for them to tell me I needed a new engine. No engine lights or warnings. Now 100 miles after the fuel pump replacement and 2 months out of warranty they wanted $22,000 to replace my engine. They said they would do me a favor and replace it for $4300 since I was 2 months and 1500 miles past my warranty. Now I'm left without a truck 100 miles after the fuel pump replacement. I couldn't afford a rental car and they didn't have any for me to rent at the dealership. I was soon fired from my job as I was scrambling to find $4300 just laying around. Now I don't have a job and $4300 plus $288 in debt on my credit card at 22% interest. These same fuel pumps have already had class action lawsuits on them for earlier models. Metal shavings were being produced within the fuel system. The other problem being reported was over heating from the connector rod to the crankshaft. The connection was overheating and causing bearings at the connection to fail. Once that happens 1 or more cylinders stop pumping correctly and the engine blows. So there are 2 possibilities for this engine failure. I am certain that my car was damaged by 1 or both of these poor engineering mistakes. They could have hurt or killed someone and they are hiding the real problem until they get caught.
Apr 20, 2025
Truck had check engine light and sever loss of power Intermittently. Brought to dealer to have it checked. Dealer said they cannot clear the code or fix the issue as the recall in effect does not have the parts out to fix. Recall z46 has been in effect since June of 22 and there is still no solution. I called manufacturer to ask about it and they all they said was quote "I'm sorry there's nothing we can do about it".
May 31, 2023
2019 Ram Ecodiesel 3.0. I was Driving back to work on Easter Sunday 2023 after visiting family. It was a 5 hour trip, I was halfway through when the engine started making a loud banging sound. I pulled over & the engine died and would not turn over. I am sure the engine threw a rod, two other driver stopped & asked if everything was ok because they could hear the engine noise from their cars when it happened. There were no check engine lights or messages before or during the engine failing. I had to get a tow truck & tow it to the nearest dealer. It has been at the dealer for 2 weeks, they still have not diagnosed a problem but said if it is the engine it is on backorder & they don't know when it will be fixed & they refuse to give me a loaner. The truck is still under powertrain warranty. Where is my consumer protection? It is beyond frustrating to pay big money for something & not have what you paid for. I bought the truck for reliable transportation & Ram refuses to give me another vehicle. I am still having to pay insurance & car tag fees for my truck while I wait for an answer from the dealer, I have no idea if they will warranty it or when the truck will be repaired. On a separate note there is also an open fuel pump recall on my truck that is close to a year old with no ETA on a fix. I did not purchase a vehicle with plans to never have the recall fixed, I had one RAM dealer in Laurel, MS tell me it was an unrepairable recall & they were not even interested in purchasing my truck or a trade in due to the recall before my engine failed.
Apr 25, 2023
Timing chain cover leaking oil for 2nd time with only 32,000 miles on the vehicle. Ram dealer repaired once already in 2022. Loosing antifreeze but dealer says the vehicle is not. Service def system comes on at random and says see dealer. While this is happening it does a count down on the temperature gauge in the dash and check engine light comes on. Dealer say they can’t find anything wrong.
Mar 27, 2022
The exhaust system builds up soot and causes the vehicle to malfunction or require excessive EGR cleaning. My vehicle has been in 4 times for the same issue. The dealership admitted they have had many of the same vehicles in for the same issue. It will freeze up when driving and prevent going forward. I have called Ram and they refuse to consider anything because my issue is a maintenance issue the dealership already told me should not be necessary until 60,000-90,000 miles and I should know it will need to be done every 10,000 miles if I do not drive more than I do. I was never informed of the issue when purchasing the vehicle brand new.
Aug 13, 2021
ELECTRICAL SYSTEM,VISIBILITY/WIPER
5 complaints
I was driving my 2019 Ram 1500 Bighorn (60,000 miles) when the wiper blades came on and every possible warning light and error message came on in my truck. I was able to pull over before i crashed. The wipers and warnings lights would not stop, and after that the vehicle shut off by itself. Before this incident the car was taken to University Dodge in Plantation, Fl with a concern of a couple of lights on in my dashboard and to complete a recall, car was given to me after a week and they said everything was fine and the computer was re-setted. A week after, this nightmare happened... and once again I took the car to the dealer, this time they told me that they had to replace the battery and one of the sensors. Today i picked the vehicle and after 20 minutes driving, all the lights came on again and this time the car don't shut off but lost power in the middle of the road putting in risk my life and the car drivers life next to me. After 3 visits to the Dealer this issue is not being resolved.
Sep 17, 2024
3 things. 1 gas pedal light pressure causes the engine to rev up to 1000 rpm then back to 750 on flat surface speed goes from 4 mph to 14 mph. 2 ac issue when on floor or vents when it is raining or sun is not beaming on windshield it fogs up like defrost is on cold when not in defrost mode, causes visibility issue. 3 power mirror doesn't open or doesn't lock in position causing mirror to fold back in.
Aug 16, 2022
REAR WINDOW SEAL HAS CRACKS. REAR WINDOW/3RD BRAKE LIGHT LEAKS WATER INTO THE CAB. MIRRORS FOLD BUT WHEN UNFOLDING THEY POP AND KEEP TRYING TO OPEN EVEN THOUGH THEY ARE ALL THE WAY OUT ALREADY. THESE ALL HAPPENED WITHOUT INCIDENT.
Jan 06, 2021
WATER (RAIN,CAR WASH, ETC) IS LEAKING THROUGH THE REAR POWER SLIDING WINDOW AND INTO THE VEHICLE AND DAMAGING THE INTERIOR (HEADLINER, SEATS). THIS IS A KNOWN ISSUE BY RAM/FCA AND THEY HAVE NOT RECALLED THEM YET. THIS CAN BE A SAFETY ISSUE WHEN DRIVING. I'M ALSO CONCERNED THAT IF WATER SITS INSIDE OF THE LINER CAN IT CAUSE MOLD TO FORM? ALSO CAN IT SHORT OUT ANY ELECTRICAL TO THE WINDOW? WHEN I NOTICED IT HAPPEN TO ME THE VEHICLE WAS PARKED.
Dec 31, 2020
WHEN VEHICLE SHIFTS TO REVERSE THE SIDE MIRRORS TILT DOWN TO SHOW PARKING LINES. WHEN THE VEHICLE RETURNS TO DRIVE, THE MIRRORS TILT UP BACK TO THE FACTORY RESET POSITION RATHER THAN THE POSITION PREVIOUSLY SET BY THE VEHICLE OPERATOR. THE DRIVER MAY NOT NOTICE THE MIRRORS ARE MISPLACED UNTIL THEY ARE ON THE ROAD. THIS IS A SAFETY ISSUE. THE DRIVER HAS CAN REASONABLY EXPECT THE MIRRORS TO RETURN TO THE PREVIOUS POSITION. ALL OTHER CARS WITH BACKUP MIRROR TILT RETURN TO PRE-SET POSITION. I HAVE CONTACTED RAM AND THEY CLAIM THIS IS THE INTENDED FUNCTION OF THE MIRROR / ELECTRONICS. MY LOCAL DEALER CONFIRMED THAT RAM SAYS THIS IS CORRECT FUNCTION AND THAT THE SAFE RETURN OF MIRRORS TO PRE-SET POSITION IS ONLY AVAILABLE WITH A HIGHER LUXURY TRIM OPTION.
Aug 31, 2020
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
5 complaints
Vehicle would not shift out of first gear. Turned off vehicle and turned back on, still would not shift out of first gear. Our safety was at risk because we could not drive the minimum speed limit. We have not been able to get into a mechanic yet, we pulled it over at a shop nearby and they are booked out so we are waiting inspection and without our vehicle, but wanted to report the issue as we have seen online that many people have had the exact same issue and they also report that it is hard to replicate, that it is random when this issue occurs. Police witnessed our inability to drive fast. Based off of how many people I have seen have complained about this issue online I would hope a recall would be made as this is clearly a malfunction of this vehicle and a safety issue. The vehicle is undriveable and we do regular maintenance checks for this vehicle. This issue just came out of the blue. There was a light that came on at the time of the issue that said "service trailer break" and "service electrical stability control", we have not tried to turn it on since we had to leave it at the shop.
Aug 22, 2023
Ram stated they fixed a previous 29 recall bcrm and pcm. Car will not turn off now bcrm failed 12 of 24 modules and engine won’t turn off.
Jul 25, 2023
I bought a 2019 Ram July of 2022 - I drove it home and pick up my dad to drive my old truck back (didn’t trade it in), as I was pulling up to the dealership, I experienced a huge safety issue with the truck continuing to accelerate after multiple alarms were flashing on my dash - service electronic stable control, service electronic throttle control, parking break - along with others. I pulled it into the dealership and the salesman who sold me the truck just happened to be outside - pulled up and told him I wasn’t shutting this off until we get something hooked up to it to see what the issue is.. they hooked it up and it threw a code for Traction control (I believe). They ended up keeping the truck for a week - then they said they replace a relay and the found a pinched wire…. So this happened at 32,000 miles.. Now almost a year later, the exact same thing happened tonight on Easter while I had my entire family in my truck! Went over a couple bumps on a rough corner of a road about 30 foot from a stop sign. My dash lit up like a Christmas tree with multiple alarms popping up and the truck continued to accelerate through the stop sign! I ended up getting the truck stopped in the middle of the intersection after I realized what just happened, luckily there was no one in front of me or at any of the stop signs as I went through! I was only 2 miles from mg house, so I took it slow, but the truck continued to accelerate each time I took my foot off the break! It was like hitting resume on your cruise control on the interstate after you slowed down. Finally made it home and took pictures of the alarms that were still present. Let my truck sit there for about an hour and started it up and it shows no messages stored but the check engine light is on. If tonight happened at a busier intersection, I could have put my family in a life-threatening situation! I have to other ways of transportation, I am taking a risk and putting others at risk driving to work.
Apr 09, 2023
The instrument cluster screen in the driver dashboard has gone completely blank. You cannot see the mileage on the truck or any of the information about the truck. I went to dealer who quoted $1300 to replace the screen. I was on the highway going 65mph when the screen went completely blank and I had no control over the cruise control. Luckily I was able to get the truck to stop. My concern is that when these screens go dead and you are using something like cruise control, you no longer can see anything happening in the vehicle when the screen goes dead. Ram has refused to fix the problem for me. This all started after I did an over the air update and it bricked my dashboard screen afterward.
Oct 09, 2021
THE DASH LIGHTS GO OUT AND THIS MAKES THE INSTRUMENT PANEL VERY HARD TO SEE, EVEN WHEN BACKING THE CAMERA ALSO GOES DARK, THIS HAPPENS WHEN THE VEHICLE IS IN MOTION AND WHEN NOT IN MOTION. THE CRUISE CONTROL DOES NOT ALWAYS ENGAGE WHEN THE CRUISE IS ON. THIS HAPPENS WHILE DRIVING THE VEHICLE. OBVIOUSLY THE BACK UP CAMERA WHEN BACKING. IN MOTION. THIS IS NOT A ONE TIME THING IT HAPPENS OFF AND ON WHEN IN THE VEHICLE. I DO NOT HAVE ANY PICTURES AS I AM USUALLY DRIVING WHEN IT HAPPENS.
Aug 24, 2020
STEERING,ENGINE
4 complaints
The contact owns a 2019 Ram 1500. The contact stated that while driving 45 MPH down the road, the brakes unintendedly activated, and the vehicle stalled. The vehicle was towed to a mechanic who was unable to retrieve a fault code. Several unknown warning lights were illuminated. The vehicle was towed to the local dealer, where it was diagnosed, but the dealer was unable to determine the cause of the failure. Upon additional research, it was determined that the recall was completed under NHTSA Campaign Number: 24V653000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC), but the update was not performed, completed, or done correctly. The vehicle was repaired. While driving at an undisclosed speed, the power steering became inoperable. The vehicle was towed to the residence. Upon investigation, the contact located a Class Action Lawsuit. The local dealer was contacted, and it was diagnosed that the power steering module needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 136,000.
Sep 30, 2025
I got in my truck and once i turned it on a warning message popped up on the dash board saying power steering unavailable and gave me a red steering wheel sign. I put the truck in drive and the steering wheel did not move it was as if the truck was off. Its a huge safety risk because what if this happens while I am driving the vehicle and I lose power steering. Or if I have an emergency I cant drive my vehicle.
Oct 10, 2024
The contact owns a 2019 Dodge Ram. The contact stated that while driving at an undisclosed speed, he heard an abnormal sound at the hood of the vehicle. The contact then stated that the vehicle started to overheat and stalled. The check engine warning light was illuminated. The vehicle was towed to the dealer where it was diagnosed that the thermostat and the oil pump and camshaft needed to be replaced. The vehicle was not repaired. The vehicle was taken back to the dealer where it was diagnosed that the engine head block needed to be replaced. The vehicle was not repaired. The contact then stated that while making wide turns, the steering wheel became difficult to maneuver and failed to return to a straight position. No warning lights were illuminated. The vehicle was taken to the dealer however, the failure could not be duplicated. The manufacturer was notified of the failure however not assistance was provided. The failure mileage was approximately 25,000.
Mar 13, 2023
The contact owns a 2019 Ram 1500. The contact stated that the vehicle intermittently failed to start. Additionally, the steering wheel made an abnormal sound while driving. The vehicle was towed to the dealer; however, the dealer was unable to duplicate the failure. The failure recurred. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000.
Jan 03, 2023
STEERING,SUSPENSION
4 complaints
Had my truck in for service and they found a cracked right front CV axle and carrier joint. I was told that this is a safety issue and could lead to uncontrolled steering, but then was told by two different dealers that the part is on national backorder with no time frame for availability. I was also told that this is a common issue and other RAM1500 models have had warranty repair or recalls, but none seems to be available for mine.
Mar 24, 2025
On October 27, 2021 I was pulling into a parking lot at extremely low speed and upon turning heard a pop noise and felt a minimal jolt in the steering wheel. Letter in the day as I was leaving I turned right to come home and had the same experience. The next morning same thing at slow speed turning either left or right. Made appointment at dealer for first available date which was November 1, 2021. I received this from the dealer service team: Concern Critical Customer States There’S A Popping In The Front End Wall Turning Issue TEST DRIVE AND INSPECT FRONT SUSPENSION - PASSENGER FRONT SWAY BAR LINK WORN/SEPARATED DRIVER SIDE ALSO SHOWING SIGNS OF FAILING NEEDS BOTH REPLACED AND ALIGHNMENT Recommendation REPLACE SWAY BAR LINKS AND ALIGNMENT with an almost $1,300.00 repair bill. I was told this was not covered by my 5 year 60,000 mile warranty and that parts were back ordered and expected not until 11/24/2021. I started researching and located multiple forums that stated this was a known issue. I also spoke to a mechanic that stated this was not normal on a vehicle with under 60,000 miles. I was also told that if it separates it could cause an accident and possibly result in injury or death. My question is why has a recall not been made with this being a known issue. This vehicle I purchased new from this same dealer and had never been off road. I don’t understand the integrity of the design for a vehicle that is four wheel drive and should be built to perform off-road having this issue with no off road activity ever taking place. Could you please take a look into this since I was made aware that if I didn’t pay this large amount for the repair it could be a safety issue? Thanks for your review and looking into this matter.
Nov 02, 2021
TL* THE CONTACT OWNS A 2019 RAM 1500. ON SEVERAL OCCASIONS, WHILE DRIVING VARIOUS SPEEDS AND MAKING LEFT TURNS, THE STEERING WHEEL MOMENTARILY SEIZED BEFORE RETURNING TO THE CENTER POSITION. THE CONTACT STATED THAT THE FAILURE WAS NOT PRESENT WHEN MAKING RIGHT TURNS. THE VEHICLE WAS TAKEN TO MCCLURG CHRYSLER DODGE JEEP (LOCATED AT 125 N CENTER ST, PERRY, NY 14530, (585) 969-3496) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE MECHANIC WAS ABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED THAT THE MECHANIC PERFORMED MINOR ADJUSTMENTS ON THE FRONT SUSPENSION AND STEERING; HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 3,200. *BF*JB
May 28, 2019
WHILE DRIVING, POWER STEERING UNAVAILABLE CAUTION FOLLOWED BY SERVICE SUSPENSION IMMEDIATELY. POWER STEERING IS LOST WHILE DRIVING AND INTERMITTENTLY COMES BACK OR IS LOST. I HAVE TAKEN TO THE DEALERSHIP TWICE AND THEY 'CAN'T FIND ANYTHING WRONG'. THIS IS EXTREMELY DANGEROUS WHILE DRIVING AT 50-70 MPH ON THE HIGHWAYS AND INTERSTATE.
Feb 11, 2019
VEHICLE SPEED CONTROL,SERVICE BRAKES
4 complaints
I took my 2019 Ram 1500 to a Ram dealer on 10/21/2024 for the Anti-lock Breaking System Module Configuration Mismatch safety recall 75B/NHTSA 24V-653. There were no warning lights on in my vehicle when it was dropped off. When the dealership attempted to apply the safety recall it caused something in the ABS module to fail, and they then said I needed a new ABS module that will cost $500-$700 to replace. This failure has disabled traction control, antilock braking, and auto start/stop. The dealer said they did not have the ABS module and had no ETA as to when it would be in stock. The ABS module has been out of stock nationally for months with no estimated time of availability. Now, there are warning lamps and messages for the ABS and Traction Control. Now, I am unsure if the vehicle is safe to drive in adverse conditions where ABS and traction control would likely be needed. At the very least, a major part like an ABS Module should be available for a fairly late model vehicle. This defect "repair" has obviously caused the ABS Module failure. The dealer tried to say there was already something wrong with the ABS Module before the repairs were attempted, but neither I nor they noted any warning lamps or messages before the repairs were attempted. If the module had already failed but did not produce any warnings, that sounds like another defect that they should be required to repair.
Mar 07, 2025
Brake module is not working traction control not working and cruise control not work because of brake module not working
Oct 07, 2024
VEHICLE HAS ADJUSTABLE HEIGHT GAS PEDAL AND FACTORY FLOOR MATS PROPERLY INSTALLED. AFTER NEAR-MISS ACCIDENT I FOUND THE GAS PEDAL STUCK DOWN ON A VERTICAL RIB OF THE FLOOR MAT. PICTURES ATTACHED. WHEN PEDAL HEIGHT IS ADJUSTED FULL UP OR FULL DOWN IT CAN NOT REACH FLOOR MAT. WHEN ADJUSTED MID RANGE THOUGH, THE PEDAL CAN REACH THE FLOOR MAT AND STICK TO THE TOP OF THE FAR RIGHT HAND RIB. I WAS PULLING AWAY FROM A 4-WAY STOP GOING STRAIGHT WHEN THE 395HP VEHICLE MAINTAINED VIOLENT ACCELERATION. PRESSING THE BRAKE I BELIEVE STOPPED THE VIOLENT ACCELERATION OR DECREASED IT SIGNIFICANTLY. I NEEDED TO TOUCH THE PEDAL AGAIN TO GET TO A SAFE PLACE AND AGAIN JUST TOUCHING IT CAUSED VIOLENT ACCELERATION. REGAINED CONTROL OF THE VEHICLE AND PULLED OVER AND FOUND THE PEDAL STUCK TO THE TOP OF THE RIB. WAS A FEW BLOCKS FROM WHERE I PURCHASED THE VEHICLE A FEW DAYS BEFORE. THEIR RESOLUTION WAS TO CONFISCATE MY FLOOR MAT AND FOR ME TO GO TO A PARTS STORE TO BUY A NEW ONE FOR MY $45,000 VEHICLE. SEE ALSO ODI 11288197. *DSY*DT*DT*JB*DT *TP CONSUMER STATED HAVE A LOT OF CONTROLS BACKGROUND AND IMMEDIATELY ASSUMED THE BRAKING CUT BACK ON THE POWER AND WAS VERY SURE WHEN IT TOOK OFF AGAIN. CONSUMER ACROSSED THE INTERSECTION AND HAD ENOUGH SPEED TO MAKE IT TO A SAFE PLACE TO PULL OVER. PULLING UP THE PEDAL WAS NOT A VIABLE OPTION. CONSUMER FORGOT TO DETERMINE IF THE ENGINE BUTTON SHUTS OFF THE ENGINE IMMEDIATELY AT SPEED. *JB *DT*JB *TR*DT*DT*JB*DT*JB*DT *TP*JB*DT*JB*DT*JB
Dec 10, 2019
THE BREAKING PART OF THE COLLISION AVOIDANCE SYSTEM FLASHES A WARNING TO BREAK IN AND ALARM GOES OFF TYPICALLY WHEN I AM CROSSING A BRIDGE. WHILE TRYING TO MERGE ON THE INTERSTATE, THE BRAKING SYSTEM APPLIED THE BRAKES UNEXPECTEDLY AND BROUGHT THE VEHICLE TO A COMPLETE STOP ON THE INTERSTATE. THERE WERE NO OBSTACLES ARE CARS ANYWHERE AROUND THE FRONT OF THE VEHICLE AND THERE WAS NOTHING TO AVOID WHEN THE VEHICLE UNEXPECTEDLY APPLIED THE BRAKES. A CYMA ALMOST REAR ENDED ME BECAUSE THERE WAS NOTHING I COULD DO. THE PROBLEM HAS BEEN REPORTED TO THE DEALER AND THE VEHICLE HAS SPENT 4 DAYS IN THE SHOP WITH NO SOLUTION ARE NO APPARENT CAUSE.
Jan 10, 2019
STEERING,POWER TRAIN
4 complaints
When turning to left vehicle will say power steering unavailable and stop working intermittently and the rear end howls.
Oct 03, 2023
The contact owns a 2019 Ram 1500. The contact stated while driving 80 MPH, a flashing warning light appeared on the instrument panel and the vehicle lost power steering functionality. The vehicle was restarted, and the power steering functionality returned. The contact then stated while driving 20 MPH, several unknown warning lights appeared on the instrument panel and the vehicle stalled. The contact waited 5 minutes before restarting the vehicle. The contact stated that the check engine warning light remained illuminated, and the gear shifter failed to move out of park(P). The contact waited for several minutes and was able to drive the vehicle; however, the vehicle lost power steering functionality again. Upon investigation, the contact discovered NHTSA Campaign Number: 19V020000 (Steering). The dealer and the manufacturer were notified of the failure, and both confirmed that there were no recalls on the vehicle. The vehicle was not repaired. The failure mileage was unknown.
Dec 08, 2022
Went for routine maintenance and was told a front axle shaft retainer clip had failed allowing axle to move away from differential. This was at the Dodge RAM dealer. Car is a 2019. I called to speak to Dodge representative and was told this was a recall issue but not for my VIN. I find it hard to believe that this failure on a 3 year old truck would not be due to a similar issue.
Nov 15, 2022
ON THREE SEPARATE OCCASIONS THE VEHICLE POWER STEERING STOPPED WORKING. ONE EVENT WAS WHILE DRIVING THE VEHICLE AT HIGHWAY APPROVED SPEED ON THE INTERSTATE WHEN THE VEHICLE'S POWER STEERING STOPPED OPERATING SUDDENLY IN HEAVY TRAFFIC ON A CURVE. THE VEHICLE WAS EXTREMELY DIFFICULT TO MANUALLY STEER TO A SAFE LOCATION IN TRAFFIC. NEXT TWO EVENTS HAPPENED AT THE START OF THE DAY SHORTLY AFTER STARTING THE VEHICLE'S ENGINE. A MESSAGE IS DISPLAYED ON THE PANEL "SERVICE POWER STEERING". THERE IS NO POWER STEERING FUNCTIONING WHEN THIS ERROR IS DISPLAYED. WITH EACH EVENT THE NEARBY SERVICE CENTER FOR THE MANUFACTURER HAS NEEDED TO KEEP THE VEHICLE MULTIPLE DAYS TO WORK WITH THE MANUFACTURER ON A SOLUTION. ON ANOTHER ISSUE THE VEHICLE WAS UNABLE TO DRIVE FORWARD OR REVERSE ON FIRST DELIVERY (WITHIN 100 MILES) AND AGAIN AROUND 2500 MILES. THE TRANSMISSION WOULD NOT GO INTO GEAR AND NEEDED THE SERVICE CENTER TO REPROGRAM THE TRANSMISSION TO MAKE IT WORK.
Apr 02, 2020
TIRES
4 complaints
I was driving down a road with no load on the truck at about 35 mph. The front tire blew out. Stopped immediately. The tire had torn all the way across the tread from outside of wheel to inside of wheel. See attached pics. I had a former goodyear employee look at it and he said he thought it was defective. If this had happened at higher speed could have been very bad, could have killed me or others. As it was the tire caused over $2000 damage to the truck - inner fender well and fender etc...These were original tires that came on the truck new had about 31,000miles on them. Still have the tire and it can be inspected.
Jun 06, 2022
going down interstate 70 miles per hr no obstructions at all tire blew out kocked fender out of position and tore off wheel well linning big hole all the way across tire
Jun 09, 2021
TL* THE CONTACT OWNS A 2019 RAM 1500 EQUIPPED WITH THE GOODYEAR TIRES, TIRE LINE: WRANGLER SR-A: TIRE SIZE: P275/60/R20, DOT NUMBER: M6YNID1R3819. THE CONTACT STATED THAT WHILE HIS NEPHEW WAS DRIVING AT AN UNDISCLOSED SPEED, THE REAR DRIVER'S SIDE TIRE EXPLODED. THE CONTACT PULLED OFF OF THE ROADWAY AND THE VEHICLE WAS TOWED TO STEVENS CREEK CHRYSLER JEEP DODGE RAM (4100 STEVENS CREEK BLVD, SAN JOSE, CA 95129, (408) 809-3886. THE DEALER ORDERED A REPLACEMENT TIRE AND THE TIRE WAS REPLACED. THE VEHICLE WAS PICKED UP AND WHILE DRIVING 55 MPH ON THE HIGHWAY, THE FAILURE RECURRED ON THE DRIVER'S SIDE FRONT TIRE. THE VEHICLE WAS PULLED OFF OF THE ROADWAY AND TOWED BACK TO THE RESIDENCE. THE VEHICLE WAS NOT YET TAKEN BACK TO THE DEALER AND THE TIRE WAS NOT YET REPLACED. NEITHER THE TIRE NOR THE VEHICLE MANUFACTURER WERE NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 14,500.
Nov 24, 2020
TL* THE CONTACT CALLED ON BEHALF OF THE OWNER OF A 2019 RAM 1500 EQUIPPED WITH GOODYEAR WRANGLER DURATRAC TIRES, SIZE: LT275/70/R18 (NA). WHILE DRIVING AT AN UNDISCLOSED SPEED, THE REAR DRIVER'S SIDE TIRE BLEW OUT. THERE WAS NO CRASH DUE TO THE BLOWOUT. THE VEHICLE WAS TAKEN TO A GOODYEAR TIRE DEALER TO BE INSPECTED. THE CONTACT STATED THAT THE STEEL BELTS WERE PUSHED OUT OUTSIDE OF THE TREAD ON THE TIRE DUE TO THE BLOWOUT. THE CONTACT STATED THAT THE TIRE SHOWED DEFECTS TO THE TREAD BELT. THE CONTACT WAS CONCERNED THAT SIMILAR VEHICLES AT THE LOCAL FCA DEALER SHOWED THE SAME FLAW WITH THE TIRES. THE TIRES WERE NOT REPLACED. TEAM ONE CHRYSLER DODGE JEEP RAM OF GADSDEN (LOCATED AT 1149 1ST AVE, GADSDEN, AL 35901, (256) 543-9583) WAS INFORMED OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE TIRE AND VEHICLE FAILURE MILEAGE WAS 30. *TR*JB *TR*JB
Jul 24, 2019
STRUCTURE,VISIBILITY/WIPER
3 complaints
Rear back glass frame is not sealed and the water is getting in truck doing cold morning the windshield get so much condensation witch would freeze inside the cabin soaking the dash and floor front and rear all coming from the problem of the back glass the frame that surrounds the glass has fracture point , warranty won't cover the repairs needed
Nov 06, 2025
Rear Window seal and Fin on top of roof failed causing large amounts of water to enter the car cabin flooding the floor around electrical components under passenger seat area and elsewhere,Floor was sopping wet many times before I found out there was a rear window problem.I fear since I live in tropical Florida Mold may be growing under my carpet ,plus we had a bad smell like nasty old cigars in the cabin when we get in ,No one smokes in my family..I took it to the dealer for repair who stated yes we know about it ,it is a common problem and we can fix it but it is not covered under warranty,I paid $183.84 to have the dealer repair my leaks as I was concerned about a fire from electrical wires shorting out.After they fixed it there repair causes water to flow from the dirty roof down the back of my rear tinted window causing me a loss of visibility out my rear window unless i climb in the back of my truck bed and clean my rear window regularly. Which is very hard for a [XXX] man who has had a spinal fusion to do .Because this repair they made fills in the water channel that moves the water to the sides of the windows and off the truck sides ,it now flows like niagara falls over the back of my window from the top of the roof causing a constant dirty window that blocks my vision on a tinted window worse than a normal window and is a safety hazard .The window was designed to channel the water to the sides to prevent that problem and keep the window clean and clear. it is very irritating to check your rear window when backing or looking to see if anyone's back there where the camera does not show and as your driving down the [XXX] and trying to change lanes at 70mph with a filthy tinted rear window its dangerous. I have not been reimbursed from the Manufacturer for the dealer repairs to my window after i sent in required documents to be reimbursed as stated in there letter to me that also extends my warranty on this. its been 9 months now INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Feb 17, 2024
Known manufacturer defect in rear sliding window plastic frame that cracks and allows water to enter into the rear cab of the truck. This leads to wet seats, headliner and carpet. If undetected or not corrected this could lead to mold growing behind the rear seats. This also is causing rust on the bolts that hold the rear seat in place. It also affects the various electronic controls that reside behind the rear seat. If those controls short out and sizable the truck while it is traveling down the highway this could lead to a fatality. The FCA is NOT repairing is issue after the 3 year/36,000 mile warranty or if the vehicle was purchased (and registered in Canada and then resold in the US).
Jul 31, 2022
UNKNOWN OR OTHER,SERVICE BRAKES,ENGINE
3 complaints
In November 2024, my 2019 RAM Rebel displayed “SERVICE SHIFTER,” “PARKING ASSIST,” and “CHECK ENGINE” lights. Dealer performed software updates, but one week later the lights returned. Dealer then replaced the parking assist module, but two weeks later the same issue happened again. I have brought the truck in multiple times since. Often the lights turn off before arrival, and dealer states no fault can be detected. I was told to bring it in immediately when the lights are on, which I did, but still no fault found. Problem continues, and now the truck has begun putting itself into park while driving or when stopped. This is an ongoing and serious safety hazard. I also added photos of others affected by the same issue.
Aug 08, 2025
In November 2024, my 2019 RAM Rebel displayed “SERVICE SHIFTER,” “PARKING ASSIST,” and “CHECK ENGINE” lights. Dealer performed software updates, but one week later the lights returned. Dealer then replaced the parking assist module, but two weeks later the same issue happened again. I have brought the truck in multiple times since. Often the lights turn off before arrival, and dealer states no fault can be detected. I was told to bring it in immediately when the lights are on, which I did, but still no fault found. Problem continues, and now the truck has begun putting itself into park while driving or when stopped. This is an ongoing and serious safety hazard.
Aug 07, 2025
I was driving in my neighborhood and slowed down to take a curve. Going no more than 20mph the truck stalls and starts beeping. The 'drive' light indicator started flashing and the dash had a message to shift into 'P'. It then shifted itself into neutral. I had to stop immediately and put it in park and turned it off. When I turned it back on it was fine. Dealership could not duplicate.
Aug 05, 2022
UNKNOWN OR OTHER,VISIBILITY/WIPER
3 complaints
Rear window is leaking, above the sliding glass portion and allowing water inside the cab and onto the seats that can cause mold.
May 05, 2025
I have a 2019 Ram Laramie and one of the power side view mirrors no longer works as it should because the plastic gear or the motor is broken. When you google the problem it seems to be a very common problem among RAM truck owners is typically occurs because the plastic (instead of metal) gears fail. This issue is a health and safety concern for the driver of these trucks with a broken mirror, other drivers on the road, and pedestrians. When the plastic gear breaks the mirrors so not stay in place as they should so when you go to look in the mirror the view/angle might be off (i.e. the mirror won't show the view that you set it to show because the mirror moves around due to the broken gear). There should be a recall on plastic gears to replace them with a metal gears.
Oct 30, 2024
Merging onto highway at approximately 65 MPH, the sun was bright and I moved my driver’s side sun visor down and started to move it to block the sun from the driver window. The visor fell off and hung by only the electric wires. The visor hung blocking my forward vision as I merged at high speed I had to take my hand off the steering wheel and physically hold the visor out of my field of vision until I could safely exit the highway and park on the shoulder of I-5. I was able to push the visor support arm/rod back into the ceiling and hook the end back to the visor snap hold. The passenger side visor broke in the same fashion last summer and repeatedly falls out if the passenger attempts or use the visor. I’ve check web sites and see many others reporting the same safety issue. Very fragile plastic part.
Jul 06, 2023
STEERING,POWER TRAIN,ELECTRICAL SYSTEM
3 complaints
While driving the freeway at 70 mph, the truck flashed a message to service shifter. Windshield wipers starting going on their own, all messages popped up on dashboard, and the vehicle started gradually slowing down posing a safety issue. Speedometer was going from 0-50 mph back and forth and steering wheel was hard to maneuver. I was able to get off the freeway and into the frontage safely. However, turning the vehicle was a hassle and even more so when I tried to drive in to a parking lot to get to a safer area since the truck wouldn’t respond to the gas pedal nor would the steering wheel cooperate. If I wanted to turn it left it jerked on its own to the right. Vehicle shut off on its own and wouldn’t power back on after that. Tow truck had to be called and was told this was a cause of rfh by rear window(shortage caused by leak on third brake light) this happened after it being repaired. Truck was in shop for over two weeks. Today I’m being told it is the rack and pinion system causing this shortage and issue. Awaiting repair quote for that
Apr 28, 2025
On Friday August 2nd. 2024 approximately 11am I was driving my 2019 ram 1500 laramie. At about 28 mph my truck lost power steering. Message in my dashboard says Power steering unavailable. The steering was very hard, harder when the engine is not running. I pulled over and waited 10mns and restarted the truck and everything went well. And I drove off it happened again within 10mns or 5mi. Same thing pulled over waited 5mns and restarted the truck and the message is gone and truck drove like normal. It happened 3 times within 15mi of driving. Take it to the dealership and they confirm my steering wheel rack electric module has failed and quoted my $3500 for repair.
Aug 04, 2024
THE TRUCK HAS BEEN INTERMITTENTLY EXPERIENCING LOSS OF POWER STEERING. THIS SITUATION HAS BEEN HAPPENING AFTER I STOP THE TRUCK. HAS HAPPENED 2 TIMES NOW. MAKES IT EXTREMELY DANGEROUS TO DRIVE AND OR MANEUVER TO GET TO A SAFETY SPOT. ALSO WHEN THIS HAPPENS, IT LOSES LANE, DEPARTURE ADAPTIVE CRUISE CONTROL, ASSISTED BRAKING & MOST ELECTRONIC SAFETY FEATURES.
Dec 23, 2020
SUSPENSION,POWER TRAIN,UNKNOWN OR OTHER
3 complaints
I purchased a 2019 Ram 1500 in November and have since been unable to pass state inspection due to several issues with the vehicle. I have contacted the dealership three times to request repairs, but they have repeatedly told me there is nothing they can do. I reached out to the Massachusetts Lemon Law, and they advised me to contact a lawyer immediately. The problems preventing my vehicle from passing inspection include excessive play in the bushing of the right front upper control arm, excessive play in the ball joint of the right front lower control arm, issues with both front struts, and excessive wear on the stub shafts of the front differential assembly, necessitating a front axle replacement since a kit is unavailable. Additionally, both front axle shafts need attention, and I require four-wheel spacers to prevent tire rubbing, as well as four fender flares. Within the first 30 days of purchase, I informed the dealership about the truck's tires not passing inspection. They acknowledged the tires were worn but claimed they still passed. When alignment issues arose due to bad ball joints, the dealership insisted the ball joints were up to spec. Unsatisfied, I sought a second opinion from another Dodge dealership, which confirmed the ball joints were faulty and identified additional issues with the front axles, struts, control arms, and front differential assembly. I provided this information to the original dealership, seeking repairs, but was again told there was nothing they could do. I have documented all my communications with the dealership and their responses. At the time of purchase, I received a powertrain warranty through Zurich that covers the front axles and front differential assembly. However, the dealership did not provide an inspection report or certification of the vehicle's condition when I bought it.
Apr 07, 2025
LOOSE REAR SUSPENSION. CREATES A WOBBLE THAT INCREASES WITH SPEED. VEHICLE SEEMS UNSTABLE. BEEN TO MULTIPLE DEALERS AND THEY SAY TIRES ARE OUT OF LINE. I HAVE PAID FOR EIGHT WHEEL ALIGNMENTS AND THE PROBLEM HAS BEEN CONSTANT SINCE I PURCHASED THE VEHICLE. *TR
Jun 02, 2020
MILD TO EXTREME VIBRATION FROM REAR OF THE VEHICLE BUT NOT LIMITED TO THE STEERING WHEEL SEATS AND GAS PEDAL AT ANY SPEED BUT WORSENS AS SPEED INCREASES. WAS TOLD AFTER MULTIPLE VISITS TO DEALER THAT EVERYTHING IS WITHIN SPEC. AND THEY WILL NO LONGER PURSUE THE ISSUE FURTHER. FILED LEMON LAW CLAIM AND WAS AWARDED COMPENSATION AND WAS ALLOWED TO KEEP THE VEHICLE. IN MY OPINION THE VEHICLE IS PROGRESSIVELY UNSAFE TO DRIVE AND THERE ARE HUNDREDS OF COMPLAINTS ON THE SAME SUBJECT THROUGHOUT MULTIPLE FORUMS (OVER 932 PAGES ON THE ONE I AM A MEMBER OF ALONE) AND WE ARE ALL BEING TOLD THE SAME LINE..FLAT SPOTS ON THE TIRES..WE DON'T WARRANTY TIRES. *TR
May 15, 2020
UNKNOWN OR OTHER,SERVICE BRAKES
3 complaints
The RAM trailer brake controller has two problems, causing unsafe operation when connected to a camper or trailer with electric brakes. 1) When coming to a stop and feathering off the brake to stop smoothly, the trailer brakes are released too early, this causes the vehicle to be pushed forward, often into an intersection, pedestrian, or a vehicle opinion front of you! Care must be taken to avoid this! Alternatively, the trailer brake controller lever can be manually pressed to avoid the trailer brakes from being released early. The camper was tested by the camper dealer as OK This same camper does not have this problem if tested with other tow vehicles such as GMC, etc. 2) The RAM trailer brake controller does not output a full 12VDC to the connected trailer, even with the gain set to max (10) and full brakes are commanded either by the brake pedal, or the brake controller lever. This causes the trailer to not have full stopping powerm reducing the stopping distance, especially in an emergency stop. If the brake controller output is tested without a trailer connected, it will show 12V output. However, once a trailer is connected, the output drops to about 9.6 VDC. The camper has been tested by the camper dealer and was found to be ok. The camper was also tested with other brands of vehicles (Toyota, GMC, Chevrolet, Nissan), and no other vehicles except RAM exhibit this problem. This problem was also confirmed at a trailer dealer by using an independent trailer brake test meter (IPA #9107B Electric Brake Force Meter). The RAM has been taken to a RAM dealer multiple times since new, and each time the dealer said the RAM is working as designed. I have photos of the tests made on multiple RAM vehicles showing this issue, as well as other brands showing that they do not have the same issue.
Dec 09, 2024
TO WHOM IT MAY CONCERN, IN MAY 2020, I RENTED A 2019 DODGE RAM TO FACILITATE A MOVE FROM ILLINOIS TO FLORIDA. 8 HOURS INTO THE JOURNEY, THE VEHICLE ERUPTED INTO FLAMES, NEARLY KILLING MY SON, FIANC, MYSELF AND OUR PUPPY. FORTUNATELY, SOMEONE DRIVING BEHIND US FLAGGED US DOWN WHEN THEY NOTICED BLACK SMOKE COMING FROM THE VEHICLE. WE WERE ABLE TO SAFELY ESCAPE, CALLED 911, THEN HAD TO WATCH AS ALL OF OUR PERSONAL EFFECTS AND SOME VALUABLES WERE DESTROYED BY FIRE. THAT WAS ON MAY 31, 2020, INSPECTIONS WERE PERFORMED ON THE VEHICLE, WITH RAM BEING ONE OF THE PARTIES INVOLVED IN THE INSPECTION PROCESS. UNFORTUNATELY, THE INSPECTORS WERE UNABLE TO DEFINITIVELY SAY WHAT HAPPENED, ALTHOUGH THEY THEORIZED THAT THE REAR, DRIVERS SIDE CALIPER MAY HAVE SEIZED UP, RESULTING IN THE FIRE. EITHER WAY, NOTHING WE COULD HAVE DONE DIFFERENTLY. WHILE I AM RELIEVED THAT WE WERE ABLE TO ESCAPE HARM, IT'S UPSETTING THAT ALL OF OUR KEEPSAKES, PERSONAL EFFECTS AND SOME VALUABLES WERE DESTROYED. TO ADD TO THE HEARTBREAK, WE HAVE YET TO HEAR FROM ANYONE ACTING ON BEHALF OF RAM. CONSIDERING THE NEAR MISS WE SUFFERED, I WOULD THINK THAT RAM WOULD SHOW SOME COMPASSION AND REACH OUT TO US. VERY DISAPPOINTING, I WILL NEVER PURCHASE A DODGE AFFILIATED VEHICLE (AGAIN) IN MY LIFE.
Sep 15, 2020
Fire: 1
2019 RAM 1500 CENSER ISSUE, BREAKS WILL ENGAGE WHILE IN DRIVE INDICATING PARKING CENSER FRONT OR BACK THAT OBJECT IS TO CLOSE WITH NOTHING THERE. THIS HAS HAPPENED MULTIPLE TIMES WHEN STOPPED AT A STOP LIGHT ALL TRAFFIC STARTS TO MOVE TRUCK BRAKE WILL ENGAGE NOT ALLOWING TRUCK TO MOVE FORWARD. WE HAVE TO DISENGAGE THE CENSER TO BE ABLE TO MOVE. CLOSE TO ACCIDENT WITH OTHER TRUCK COMING TO INTERSECTION AND LIGHT BEING GREEN. I COULD NOT MOVE BECAUSE BREAK WOULD NOT DISENGAGE. WE HAVE TO TURN OFF BOTH PARKING ASSISTANT CENSERS TO BE ABLE TO MOVE. AFTER THIRD INCIDENT WE HAVE LEFT THE PARKING CENSERS OFF. CALLED DEALERSHIP WAS TOLD TO CLEAN CENSER THAT POSSIBLE LARGER DEBRIS MAY BE CAUSE, ALSO WASHED TRUCK BUT ISSUE CONTINUED. TAKING FOR SERVICE NEXT WEEK WITH DEALERSHIP.
Aug 13, 2019
AIR BAGS,UNKNOWN OR OTHER
3 complaints
UNKNOWN. Has an investigation been opened into the delamination of the Leather dashbords, in the RAM LIMITED 1500. Concerned how the disfigured dash surface will impede the function of passenger Air Bag deployment. A review of U Tube. Will have pictures / videos.
Aug 04, 2024
On 02/11/2024 my boyfriend and I were involved in a rear-end collision. The driver that hit us was going 60 to 70 mph at the time of impact while we were sitting at a traffic light. The airbags did not deploy and now my boyfriend and I have sustained severe injuries due to the accident.
May 15, 2024
Crash: 1
The vehicle’s rear window started leaking with normal rain. Airbags are present in the area and are prone to getting get. This can be a hazard in case of an accident.
Jan 10, 2023
ELECTRICAL SYSTEM,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE
3 complaints
service shifter, park sense unavailable, auto start stop unavailable warning lights came on ever time truck are in slow speed or stopped. sometimes cancel the cruise control and turn on the check engine light
Jul 15, 2024
INSTRUMENT CLUSTER SCREEN IS BLANK THIS SCREEN DISPLAYS BASICALLY EVERYTHING YOU CAN THINK OF. WHEN IT'S BLANK YOU'RE DRIVING BLIND. IT HAS NOT BEEN INSPECTED BECAUSE IT IS BLANK. HAVE FILED SEVERAL COMPLAINTS WITH FCA. NO WARNING MESSAGES------IT JUST SIMPLY QUIT WORKING.
Dec 15, 2021
THE INSTRUMENT CLUSTER WENT BLACK. THE PARKING SENSORS DATA DOES NOT DISPLAY. THE MILEAGE DOES NOT DISPLAY. THE TEMPERATURE AND OIL PRESSURE DO NOT DISPLAY.
Feb 25, 2021
ELECTRICAL SYSTEM,STRUCTURE
3 complaints
The rear backlite leaks causing water to drip into the rear of the vehicle from the back of the cab or the headliner. The water leak caused the RF module to short out. This caused the vehicle to unexpectedly turn off while driving in the middle of the road. Luckily this happened in the evening hours on a suburban road, but it is a MAJOR safety risk should this occur on a highway. The Dealer has confirmed the leak and the shorted out RF module. Prior to the vehicle stopping in the middle of the road, the vehicle cycled through Off, ACC, and Run and the vehicle would not turn off when I tried to park it earlier the same day.
Mar 28, 2024
There is a presence of a moldy smell in the car. After closer visual inspection, rear window frame had cracked in two spots allowing water from outside to get in and go behind the rear seats, making a carpets wet which produces the mold. Water also getting onto electrical systems like radio amplifier and rear seat ventilation making them corrode. There is no way an owner can find a problem under normal conditions making car occupants inhale harmful mold. This is a safety hazard and a common problem of a 5th gen Ram 1500.
Jul 06, 2023
The key fobs would not work to unlock or start the vehicle. After two weeks with the Woodland, CA Hoblit dealership, it was determined that two cracks in the rear windshield led to electrical damage under the backseat where the key fobs connect to an electrical sensor. This caused the truck to be non-operational and requiring it to be towed. According to the dealership, they have now seen three recent cases of the same cracks in the rear windshield. When it rains heavy, more of these trucks will no longer become operational. If this went out while driving, the vehicle would not be able to operate, causing an unsafe situation for all drivers on the road. There was no warning. It rained and the cracks were not noticed as they blend into the design of the rear windshield.
Dec 15, 2021
STRUCTURE,ENGINE
3 complaints
This truck has a serious safety issue that FCA is ignoring. The exhaust manifolds/bolts are faulty and leak exhaust gas into the cabin of the vehicle causing all passengers to be subjected to high levels of carbon monoxide and exhaust gases. This poses a serious safety hazard for bother drivers and passengers of all vehicles on the road. The company has been aware of the exhaust manifold issue affecting Ram trucks for years yet when this truck experienced a known problem the consumer (me) is still burdened with paying over 900 per side to get each manifold repaired and replaced. This is absolutely unacceptable, especially when both sides just fail like my truck did at the same time. I can’t sell it it’s not safe to drive. I can’t afford to fix it and it ain’t worth anything to trade in due to this known issue. Please help!!
Mar 16, 2024
OK WE NEED A RECALL NOW THIS IS RIDICULOUS! GIVE US A RECALL ON THE REAR WINDOW BECAUSE ALL IT DOES IS CRACK AND LEAK, I AM SICK AND TIRED OF BRINGING MY TRUCK TO THE DEALER FOR THIS PROBLEM AND IM SURE EVERYONE ELSE IS TOO SO PLEASE DO US A FAVOR HERE. SECOND THE MANIFOLD BOLTS BREAKING/CRACKING, SERIOUSLY! THAT NEEDS TO BE ADDRESSED IMMEDIATELY AS WELL, THATS ALL WE ASK FOR IS FOR THESE TWO RECALLS.
Jan 05, 2021
FRONT DRIVER SIDE MOTOR MOUNT LOOSE; CAUSES ENGINE TO SHAKE
Feb 23, 2020
Crash: 1
STEERING,SERVICE BRAKES
3 complaints
My truck got hit in the front right, including the front right wheel that had a fairly high impact, alloy wheel is bent in one section (see attached photo). After that impact I was not able to steer or apply the breaks. The steering wheel would not move either direction no mater how much force I applied. On top of that, the brake pedal was rock solid and no matter how much force I applied, I could not get the truck to slow down. So I was a passenger and had no control over the truck. We ended up hitting a car parked on the right side of the road (front right wheel was deformed and kept pulling us to the right instead of going straight). After the truck was towed, the people in the tow yard started the truck up and were able to drive it and use the steering and the brakes. So the problem I experienced after the initial hit was not permanent. Is it too much to expect the steering and the brakes to work after a hit to the front right wheel?
Nov 22, 2023
Crash: 1
TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT RECEIVED RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 19V020000 (STEERING) AND 19V067000 (SERVICE BRAKES, HYDRAULIC). APPLE CHRYSLER DODGE JEEP RAM OF HANOVER (200 EISENHOWER DR, HANOVER, PA 17331, 717-637-1101) WAS UNABLE TO SCHEDULE AN APPOINTMENT WITHIN A REASONABLE TIME FRAME DUE TO THE PART BEING ON A NATION-WIDE BACKORDER. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Mar 28, 2019
I TOOK MY TRUCK INTO THE DEALERSHIP FOR PROBLEMS WITH THE FUEL ECONOMY BEING SEVERELY BELOW THE EPA RATING. WHILE AT THE DEALERSHIP, I FOUND OUT THAT THE DEALERSHIP SOLD ME A BRAND NEW TRUCK WITH TWO OPEN RECALLS THAT WERE UNREPAIRED. I BELIEVE THIS IS ILLEGAL.
Mar 01, 2019
LATCHES/LOCKS/LINKAGES
3 complaints
The contact owns a 2019 Ram 1500. The contact stated that the tailgate inadvertently opened without warning. The contact also stated that on a separate occasion, the tailgate failed to open as designed. The vehicle was taken to the dealer where it was diagnosed that the tailgate switch in the handle failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline for assistance. The failure mileage was approximately 85,000.
Feb 13, 2023
The contact owns a 2019 Ram 1500. The vehicle's tailgate failed to open and close correctly. The contact had taken the vehicle to the dealer who did not find the cause of the failure. The dealer advised that they close the tailgate more aggressively. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 37,255.
Dec 14, 2022
The contact owns a 2019 Ram 1500. The contact stated that the tailgate would open independently while driving at various speeds. The contact took the vehicle to the dealer however, the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 36,500.
Apr 06, 2022
AIR BAGS,SEAT BELTS,SERVICE BRAKES
3 complaints
The airbag(s) and Seat belt tensioner failed, and yes, the vehicle is available for inspection upon request. I was in a full frontal collision at 45 mph, the airbags did not deploy, and the seatbelt did not tighten or lock. I was thrown all over the truck and suffered several severe injuries, some of which may be permanent. RAM was notified and had stated everything was fine with the truck. But after detailed inspection by the collision center, they disagree and feel there was a malfunction. The insurance company after visual inspection also feels there was a malfunction. There is substantial frame damage, and the front of the truck was crushed. There were no warning lights or symptoms of failure previous to the incident.
Oct 10, 2022
Crash: 1
Injuries: 1
IN THE CAR ACCIDENT THE AIR BAGS WEREN'T ACTIVATED.
Sep 18, 2019
Crash: 1
TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 19V067000 (SERVICE BRAKES, HYDRAULIC) AND 19V407000 (AIR BAGS, SEAT BELTS). THE CONTACT CALLED ATLANTIC DODGE CHRYSLER JEEP AT 888-909-4754 (LOCATED AT 2330 US HIGHWAY 1 S, SAINT AUGUSTINE, FL 32086) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Jul 10, 2019
SEATS
3 complaints
The Driver's seatback broke last year and now has broken a 2nd time. The vehicle has never been in an accident and has never been used off-road. I have contacted the dealer in the matter and they have dismissed my concerns this first seat broke at a weld and the 2nd seat has the same symptoms less than a year later.
Mar 01, 2022
TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED THE MIDDLE SEAT OF THE VEHICLE WAS NOT EQUIPPED WITH AN AUTOMATIC LOCKING RETRACTOR, LEAVING A SEATED CHILD VULNERABLE TO INJURIES IN THE EVENT OF A CRASH INVOLVING EITHER THE DRIVER'S SIDE OR PASSENGER'S SIDE OF THE VEHICLE. THE CONTACT WAS CONCERNED THAT WHETHER THE CHILD WAS SEATED IN THE DRIVER'S SIDE OR PASSENGER'S SIDE REAR SEAT OF THE VEHICLE, THAT THE CHILD WAS MOST VULNERABLE TO SUSTAIN INJURIES IN THE EVENT OF A CRASH. THE CONTACT CALLED THE BREEDEN DODGE CHRYSLER JEEP RAM DEALER LOCATED AT 5900 HIGHWAY 71 S, FORT SMITH, AR 72908, (479) 646-4731, AND WAS PROVIDED A PRINTOUT FROM THE WEBSITE, SHOWING THAT THE VEHICLE WAS AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000.
Jun 29, 2020
MY TRUCK WAS DELIVERED WITH NO BOLTS SECURING THE REAR OF MY DRIVER'S SEAT TO THE FLOOR. I CAN COMPLETELY LIFT UP THE BACK OF THE DRIVER'S SEAT. *DT*JB
Mar 06, 2019
POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
3 complaints
I WAS DRIVING IN THE CITY IN TRAFFIC. I WAS ACCELERATING AT ABOUT HALF THROTTLE OR LESS, WHEN THE GAS PEDDLE WENT ALL THE WAY TO THE FLOOR (FULL THROTTLE). THE TRUCK ACCELERATED OUT OF CONTROL, I TRIED LIFTING THE GAS PEDDLE WITH MY TOE AND IT KEPT GOING STRAIGHT BACK TO THE FLOOR. I WAS BRAKING AND TRYING TO NOT CRASH. I WAS ABLE TO CHANGE INTO AN EMPTY LANE AND GET THE TRUCK TO COME TO A STOP. WHEN THE TRUCK WAS AT A STOP THE GAS PEDDLE REMAINED ALL THE WAY AT THE FLOOR. I LIFTED THE PEDAL SEVERAL TIMES WITH MY TOE AND IT WOULD FALL BACK TO FULL THROTTLE. I SHIFTED TO PARK AND THE PEDDLE RETURNED TO ITS NORMAL LEVEL. AFTER THIS HAPPENED THE TRUCK WILL NOT GO ANY HIGHER THAN 4TH GEAR NOW AND GOT TOWED TO THE DEALERSHIP.
Feb 01, 2021
TRAVELING AROUND 35-40 MPH I WAS APPROACHING A STOPPED LIGHT. I EASED OFF THE GAS AND WHEN THE GAS PEDAL NO LONGER "ENGAGED" THE TRANSMISSION THE COMPUTER/SOFTWARE DISENGAGED THE TRANSMISSION WITHOUT MY DOING. NO ERROR WAS DISPLAYED AND THE KNOB STILL SHOWED AS IN THE DRIVE POSITION. AS I PRESSED THE GAS PEDAL THE RPMS ROSE BUT BECAUSE THE TRANSMISSION WAS IN NEUTRAL IT ONLY REVVED THE ENGINE. I HAD TO PULL OVER, MANUALLY PLACE THE KNOB INTO PARK, THEN WAIT A FEW SECONDS THEN BACK INTO DRIVE. THE TRUCK RESUMED NORMALLY AFTER THAT. THIS IS NOT THE FIRST TIME THE TRANSMISSION DISENGAGED ITSELF INTO NEUTRAL OR INTO A LOWER GEAR. I DID NOT TRY TO FORCE THE TRUCK INTO NEUTRAL WHILE IT WAS MOVING. THE TRUCK WAS IN MOTION ON A CITY STREET. THE MOST IMPORTANT THING TO NOTE WAS THE POSITION OF THE GAS PEDAL I HAD JUST EASED OFF OF IT SLIGHTLY INTENDING THE TRUCK TO SLOW DOWN. LAST YEAR I HAD THE TRUCK SERVICED FOR THE RECALLS. TODAY 12/8/2020 WITH 7900 MILES ON THE TRUCK I PLACED THE TRUCK INTO SERVICE FOR THEM TO ASCERTAIN THE PROBLEM.
Dec 08, 2020
/PURCHASED NEW 2019 RAM 1500 LIMITED . TOOK DELIVERY 08/30/2018 AND DINT GET OFF THE LOT DUE TO VEHICLE ACCELERATING ON ITS OWN AND THEN MULTIPLE SAFETY LIGHTS CAME ON. SERVICE THEN ATTEMPTED TO REPAIR BY REPLACING THROTTLE PEDAL ASSEMBLY DUE TO THROTTLE VOLTAGE CODE. PICKED UP TRUCK 09/06/2018 AND WHILE DRIVING 09/07/2018 JUST OVER 24 HRS LATER TRUCK THEN STARTED ACCELERATING ON ITS OWN IN RUSH HOUR TRAFFIC NEARLY CAUSING SEVERE ACCIDENT. MULTIPLE DASH LIGHTS ON WITH WARNINGS AND CHECK ENGINE LIGHT. PULLED TO SIDE OF ROAD PLACED IN PARK THEN BACK IN DRIVE STILL WANTED TO ACCELERATE ON OWN . TURNED VEHICLE OFF THEN RESTARTED CHECK LIGHT STILL ON BUT NO LONGER WANTING TO ACCELERATE ON OWN. RETURNED VEHICLE TO DEALER UNABLE TO DO ANYTHING ABOUT ISSUE. LESS THAN 200 MILES ON NEW TRUCK. *DT *DT*JB ..*BF.. FCA'S ARBITRATOR HAS DENIED CONSUMERS LEMON LAW CLAIM.*JB
Sep 07, 2018
STEERING,AIR BAGS
2 complaints
I have a faulty steering column in my truck that needs to be replaced. This is not normal wear and tear. The truck only has 60k miles on it and is still under warranty till 1/17/26. The steering column is supposed to last the Life of the truck. I brought the truck to dealership (nye) to diagnose the cause of the bad steering column. But instead they tell me they cant tell me the cause of the faulty steering column. Instead I recieve a quote to pay to replace it. I have called and even emailed the manager as he is suppose to be cerified to diagnose the cause or to give his professional opinion but I get no call back or even reply to my emails. This was in an accident before but the insurance says this is not caused by the accident. Id like to mention the airbags didn't deploy when the truck drove into the telephone pole. This is unsafe to drive and needs to be addressed.
Dec 02, 2025
Crash: 1
See attached document for complaint.
Feb 12, 2025
ELECTRICAL SYSTEM,SERVICE BRAKES
2 complaints
Diagnosed brakes at repair shop and advised ABS Module failing. Saw online recalls for certain vehicles yet our 2019 has the issue and nothing was noted for recall. I have 4 daughters and our safety and the safety of others is at risk with a faulty system, The lights on the dash appeared a few days ago and went away and now have come back and have stayed on.
Oct 22, 2025
I am experiencing an Antilock Braking System ('ABS') control module software malfunction that disables the Electronic Stability Control ('ESC') system. Last fall Sept 2024 was the first incident. I was driving back one night to my cabin construction project in Somerset, PA. It rained earlier in the day and everything was wet. I was almost back to the site, my dash lights started wildly flashing. The ESC SYSTEM OFF displayed, the (ABS) light illuminated along with SERVICE THE ANTILOCK BRAKE SYSTEM. The front passenger side tire started to shake, just as I was trying to avoid a large pothole around a bend. My truck slid straight across it and slammed my front end down in the ditch. I had NO CONTROL. It caused my side airbags to deploy and the seatbelts to lock up. I drove out of the ditch, the truck was ok. I was close so i drove to the cabin. The next morning I inspected everything, in addition: the front bumper was bent, fog light hanging, wheel well was bent, and there were a lot of scratches. I am a small business owner, I didn't want my insurance to go up, and was waiting until I could afford to fix it. The latest incidents were during the last two weeks. First, I was driving on a 70 MPH highway, suddenly service air pressure system displayed and passenger tire pressure went to “0”, the ABS and ESC warnings displayed, and that tire started shaking. I pulled over to check the tire thinking I had a flat , but it was fully inflated. I turned off the truck, waited 5 mins then started it back up, "fixed" then drove home. Since then, the truck is randomly locking that brake, while I'm driving. THREE separate times it has locked up. I thought I was dragging something one day as I was backing up. Next day I was backing out of my driveway quickly and it caused me to slide into the road. I test drove away slowly, seemed fine. I went through the three stop signs to get out of my plan. It locked up at the third stop sign, as i turned right almost threw me into the sign.
Feb 17, 2025
Crash: 1
ELECTRICAL SYSTEM,LANE DEPARTURE
2 complaints
Our screen turns black, the heat is activated and the windows lock. Dash notifications for ABS flash along with others including blind spot notifications. This occurs while driving. This is a major distraction and concern.
Jun 16, 2025
BACK UP CAMERA HAS GONE OUT. REPEATEDLY WHILE IN REVERSE; ALSO AUXILIARY AND CHARGER STOP WORKING
Jan 02, 2021
POWER TRAIN,ELECTRICAL SYSTEM,LANE DEPARTURE
2 complaints
Ram Rebel suffers from “Service Shifter” warning frequently; occasionally pits itself into neutral and requires to be put into park; front and rear park assist seem to be associated with this fault as well as it disables and enables randomly. Major electrical issue with shifter/transmission issues and parking sensors.
Mar 31, 2025
The parksense system on the vehicle becomes defective over time. My vehicle does not have parking assistance but I get a chime and screen message that "parksense unavailable" every minute or two when driving. There is also a "service shifter" warning simultaneously. I've taken it a dealer for repair several times and they're unable to address it. Upon searching forums for this issue I found it's unbelievably common. Ram has been unable to repair this issue for ~a year of it happening.
Aug 20, 2024
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
2 complaints
While driving my ram truck, a notice goes across the cluster center saying to shift vehicle to park. No other lights go on like check engine lights etc. But the truck goes to a complete stop and makes you shift in to park then back in to drive this is dangerous because it happens to me while I am driving to include one time coming off the off ramp on the freeway possibly making someone rear end me due to the vehicle stalling I have seen lots of these issues on the ram forum this is downright dangerous. I will take it to the shop but others who have had the same or similar issues state there is no fix and it is random so it is hard to reproduce.
Jan 29, 2025
WE PURCHASED THE VEHICLE ON JUNE 12TH, 2019. AFTER MANY ELECTRICAL ISSUES WE TOOK IT TO AUTONATION FOR REPAIRS. ON AUGUST 27TH WE PICKED UP THE VEHICLE AND THEY SAID THE KEYFABS ON OUR BRAND NEW TRUCK WERE AFTERMARKET AND CAUSED OVER 120 CODES. DROVE THE VEHICLE ON I45 (FREEWAY) SOUTHBOUND FROM HOUSTON TX AND THE VEHICLE TURNED OFF WHILE IN MOTION. THIS COULD HAVE BEEN A VERY BAD ACCIDENT. DRIVING AT 60MPH AND ENGINE DYING. HAD TO HAVE VEHICLE TOWED TO TOMBALL DODGE WHERE WE PURCHASED VEHICLE. THE VEHICLE AGAIN HAD OVER 120 CODES ON IT. VEHICLE IS STILL THERE WEEKS LATER.
Sep 10, 2019
AIR BAGS,SERVICE BRAKES
2 complaints
The contact owns a 2019 Ram 1500. The contact stated that while his wife was driving at 22 MPH, an unknown vehicle crashed into the side panel, however, the air bag did not deploy. There were no warning lights illuminated. There was no reported fire or injuries. A police report was filed. The vehicle was towed to a collision center. The local dealer was not contacted; the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 30,000. Additionally, while driving 80 MPH, a semi-truck ran him off the road and crashed into a steel pole. The anti-lock brakes did not work. The occupants were wearing seatbelts. The airbags failed to deploy. The contact's face struck the front windshield. There were no warning lights illuminated. The driver hit the steering wheel. The contact and his daughter were taken to the hospital by ambulance, which provided medical attention. There was no reported fire. A police report was filed. The vehicle was able to be driven away. The vehicle was taken to the local dealer, who determined the vehicle was working as designed and the failure was a user error. The vehicle was not repaired. The manufacturer was contacted and referred to the NHTSA hotline. The failure mileage was approximately 99,800.
Dec 04, 2024
Crash: 1
Injuries: 2
VEHICLE WAS PRUCHASED FROM WALDORF DODGE (06/12/20190 WITH TWO (2) OPEN RECALLS, V07 & V71. AS THE CUSTOMER, I FOUND OUT ABOUT THE RECALLS ON MY OWN (INCLUDING ONE THAT HAD BEEN KNOWN OF SINCE FEB 2019) AND HAD TO CONTACT THE DEALERSHIP (WHO IGNORED THE WARNING ABOUT THE RECALLS DURING THE SALE AND FAILED TO TELL ME, THE CUSTOMER) TO FIX THIS ISSUE.
Jun 26, 2019
SERVICE BRAKES,ENGINE,FUEL/PROPULSION SYSTEM
2 complaints
2019 Doge ram 1500 quad cab- the engine completely and immediately froze up and locked all tires in the middle of a busy 2 lane street- sounded like only 2 of the 8 pistons were barely firing, was told my engine was "toast-it sucked a valve"! I am an old school mechanic so I take care of every aspect of my truck regularly by professional mechanics- how can a truck not even 5 yrs old with payments still owed have so many issues and now if completely trash? In addition, I have had computer issues, rear camera issues, the side mirror just fell off on its own.....so many issues with this model. How can a dealership and a manufacturer legally sell such a piece of junk? Is there any recourse? Law suit- class action or individual ? I am deseperate for help- I was nearly killed on this street when it all happened- the engine completely died-battery drained-back tires locked up all in an instant while driving 30 mph.
Sep 07, 2024
LOCATION: STATE HWY 55, BUFFALO, MN, INTERSECTION WITH CENTRAL AVENUE DESCRIPTION OF THE ISSUE: WHILE STOPPING AT THE RED LIGHT AND APPLYING THE BRAKE, THE TRUCK EXPERIENCED A SUDDEN ACCELERATION BURST. EVEN THOUGH THE BRAKE WAS FULLY APPLIED, THE ENGINE WAS ACCELERATING ON ITS OWN AND PUSHING THE TRUCK. AT LOW SPEED (<5MPH) AND WITH THE BRAKE FULLY APPLIED, THE TRUCK HIT A STOPPED MINIVAN IN FRONT OF ME AND CONTINUE PUSHING IT TOWARDS THE INTERSECTION IN BURSTS AS I WAS DEPRESSING THE BRAKE PEDAL. AFTER A FEW (THREE OR SO) BRAKE PUSH AND RELEASE ATTEMPTS, ACCELERATION STOPPED AND THE TRUCK (AND THE MINIVAN) CAME TO A FULL STOP. THE TRUCK PUSHED THE MINIVAN FOR SEVERAL FEET. THERE IS SIGNIFICANT DAMAGE TO A TRUCK SINCE THE MINIVAN HAD A BICYCLE RACK INSTALLED. EXCEPT FOR THE DAMAGED BICYCLE RACK, THERE IS NO OBSERVABLE DAMAGE ON THE MINIVAN. AFTER THE TRUCK CAME TO A FULL STOP, THE TRACTION CONTROL LIGHT WAS ON AND BLINKING FOR A SHORT PERIOD OF TIME, THEN IT ON. THE FRONT PARK ASSIST LIGHT WAS ALSO ON. I WAS ABLE TO DRIVE THE TRUCK TO CLOSES THE SAFE PARKING LOCATION. I COULD NOT RECREATE BRAKING RELATED ACCELERATION. POTENTIAL CAUSE: A WEB SEARCH SHOWED SEVERAL REPORTS OF SUDDEN ACCELERATION BURSTS WHILE APPLYING THE BRAKE WERE REPORTED ON DODGE / RAM VEHICLES, INCLUDING RAM 1500. THE DESCRIPTION OF THE PROBLEMS WAS ALMOST IDENTICAL TO THIS CASE. SAFETY CONCERN: IF I DID NOT DEPRESS THE BRAKE SEVERAL TIMES WHICH IN MY OPINION STOPPED ACCELERATION, THE TRUCK MAY HAVE PUSHED THE MINIVAN INTO A BUSY INTERSECTION AND CAUSE A POTENTIALLY SERIOUS ACCIDENT.
Jan 04, 2021
Crash: 1
SUSPENSION,ENGINE
2 complaints
The contact owns a 2019 Ram 1500. The contact stated while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was able to restart however, the failure recurred. The vehicle was taken to the dealer where the vehicle was diagnosed with alternator, tension belt, torque sensor, and CV axle shaft failure. The contact was informed that the alternator, tension belt, torque sensor, and CV axle shaft needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 82,032.
Jul 24, 2024
2019 ram 1500 bighorn 5.7 slowed down truck started shaking really bad , throttle actuator mass airflow, stability control come on. Tried to start it quit and tried again engine started to turn over and stopped no lights nothing local shop said cylinder #8 gone engine locked needs engine 76,844 miles not under warranty had 2 other rams up to almost 150k no problems
Feb 19, 2023
ELECTRICAL SYSTEM,EXTERIOR LIGHTING
2 complaints
The 2019 Dodge Ram 1500 experienced a similar malfunction as is stated in Recall B2A, which is for 2023 Ram Pickup Trucks. This instance also deals with the Steering Column Control Module (SCCM) and the SCCM does not meet the "requirement for original equipment" as per Federal Motor Vehicle Safety Standard #108. When it malfunctions, the left turn signal flashes when the turn signal is in the left turn position and the neutral position. No signals turn on when in the right turn position. The SCCM was diagnosed with an "Internal Failure" by Mopar technicians at the local dealership including the vehicle flashing test code B2225. The new SCCM took about a month to come in and in that time, sometimes the turn signals functioned normally, which resulted in false confidence as it would again malfunction while driving. This issue is particularly dangerous because sometimes it works as it should and sometimes not. You can account for a completely broken SCCM with arm signals, but when it malfunctions at intermittent times, it results in an unsafe driving environment that you cannot plan for. In getting my vehicle repaired with a new SCCM, I requested for them to save the original SCCM that came with my vehicle at the time of purchase for an organization to further diagnose the problem if desired.
Jun 26, 2024
Water leak intrusion from rear lights over back window causing electrical issue with back side windows working properly. The windows role down when raining. Water also runs inside the vehicle and collects under the rear seating causing dampness and a Mildew smell.
May 25, 2023
STEERING,SUSPENSION,POWER TRAIN
2 complaints
The 4wd has never worked in my 2019 Ram 1500. I bought the truck in November of the same year, I tried to engage the 4wd with the snow that year and it would not engage. Notification showed service 4wd, I took it to a ram dealer in South Carolina where I worked out of town they had it for two days and they informed me they didn't know what was wrong with it. I then took it to the dealer at home they kept it overnight and installed a new actuator. It engaged the first time and then back to service 4wd. This time was different it stayed in neutral, I turned the emergency brake on and turned the truck off. The dial tried to return to park but couldn't so with the truck off and Ebrake applied I had to have a tow service pick it up and take to the dealer. I then scheduled an appointment with the dealer I purchased it from and they said they updated the software and it was working. I tried to engage the 4wd in the parking lot and it still showed service light. They kept the truck for two days and said a gear in the transfer case was bad and I had to pay $1,000 to fix it. But the same year truck has a recall for the same issue I'm having. I declined the service due to an active recall. About a week later the power steering wasn't working right. When I was doing highway speed and would turn left it was like I had to fight it back into the lane, but only while turning left. I then took it to a mechanic and he said the truck was clearly over steering from the wear marks and that the R&P looked good no leaks but it may be the rack. So I looked at the active recalls and sure enough there is an active recall for the same year truck for electronic power steering and the transfer case but when entering my VIN it says my truck has zero recalls? I really hope something can be done I've lost my job due to cardiac arrest and used my 401k to pay the lein off just to have all these issues. Thank you
Feb 16, 2024
1ST PROBLEM....STEERING COLUMN RATTLES LOUDLY IN-BETWEEN 45 AND 60 MPH AND AT SPEEDS BELOW 10MPH. TRUCKS FRONT END GRINDS WHEN MAKING SLOW SPEED RIGHT HAND TURNS. ALSO TRUCK LURCHES, GRINDS AND RATTLES THE ENTIRE FRONT END SLOWING DOWN OR BACKING UP AT SLOW SPEEDS....THIS HAPPENS WHEN BRAKES ARE NOT BEING APPLIED. SOMETIMES WHEN I DRIVE THE TRUCK THE STEERING WHEEL STAYS OFF CENTER TO THE RIGHT AND PULLS VERY HARD TO THE RIGHT. CHRYSLER SAYS IT POSSIBLE THE ELECTRONIC POWER STEERING RACK BUT THEY DONT HAVE A FIX. GETS WORSE ALMOST EVERY DAY. 2ND PROBLEM....I HAVE NOTICED THE TRUCK HAS MARKS WHERE THE KNUCKLE AND THE LOWER CONTROL ARM ARE HITTING EACH OTHER. I UNDERSTAND THE NEED FOR STEERING STOPS BUT THESE ARE NOT STEERING STOP HITS. THESE PARTS ARE STRUCTURAL PARTS OF THE TRUCK THAT ARE NOT SUPPOSED TO HIT. BOTH SIDES ARE DOING THIS AND I DO NOT FEEL THE TRUCK IS SAFE WITH THIS ISSUE AND IT HAS CAUSED STRESSED AREAS ON THE FRONT END OF THE TRUCK. THIS COULD CAUSE PARTS TO FAIL AND HAVE SERIOUS CONSEQUENCES AT ANY SPEED THE TRUCK IS GOING IF THEY DECIDE TO FAIL. MY TRUCK HAS BEEN TO THE DEALERSHIP 4 TIMES AND WAS JUST DROPPED OFF AGAIN TODAY. THEY SAID THEY MAY HAVE TO REPLACE THE PARTS THAT ARE HITTING...BUT THEY ARE THE SAME PARTS AND IT WILL DO THE SAME EXACT THING AGAIN. THEY GAVE ME A 2019 RAM TO DRIVE AS A LOANER AND THIS TRUCK DOESNT HAVE THE AIR SUSPENSION LIKE MINE DOES. I INSPECTED UNDER THE TRUCK AND FOUND THE SAME EXACT ISSUE ON THIS TRUCK. I BELIEVE CHRYSLER HAS A SERIOUS ISSUE WITH THESE TRUCKS THAT STARTED WITH THE DESIGN AND THEY ARE NOT TAKING CARE OF THE ISSUE. I HAVE A $62,000 DOLLAR TRUCK I DO NOT FEEL IS SAFE AND I AM NOT GETTING ANSWERS TO CORRECT THESE ISSUES. THE DATE BELOW IS ESTIMATED WHEN I TOOK IT TO THE DEALERSHIP THE FIRST TIME. THIS HAS BEEN AN ONGOING PROBLEM WITH NO RESOLVE FROM CHRYSLER
Sep 28, 2020
STRUCTURE,UNKNOWN OR OTHER,VISIBILITY/WIPER
2 complaints
The persistent water leakage issue in my vehicle, which has been ongoing for an extended period. Water pooling under the left rear seat, even seeping beneath the mat. This not only poses a serious inconvenience but also raises concerns about potential damage to the vehicle's interior and electronic components. Please see attached document from the dealership.
Feb 06, 2024
Parked, sprayed windshield with washer fluid, liquid streamed down inside of windshield (leak) in three separate locations.
Oct 21, 2021
STEERING,UNKNOWN OR OTHER
2 complaints
The backup camera started getting very foggy, overly sensitive to lights at night making it very blurry. I bought an aftermarket camera as a direct OEM replacement which works fine, however the onboard Uconnect 12" display will not allow me to turn back on the backup guidance lines over the video for the aftermarket camera on the display. I put the original camera back on, sometimes it has a horrible picture, sometimes just a fog and rarely good quality but either way the guidance lines do show clearly even when the camera's image is horrible. I put the aftermarket camera back on and it would not display or allow me to turn on the reverse backup guidance lines. Did they build in a feature that doesn't allow aftermarket part to be used in the software? From my understanding that would be illegal.
Jan 20, 2024
WHILE MY 2019 RAM 1500 IS IN MOTION, IT HAS A PULL / DRIFT TO THE RIGHT. THE PULL / DRIFT TO THE RIGHT OCCURS WHEN LIGHTLY HOLDING THE STEERING WHEEL OR MOMENTARILY LETTING GO OF THE STEERING WHEEL. THE PULL / DRIFT TO THE RIGHT OCCURS ON ALL TYPES OF ROAD SURFACES. THE GRADE OF THE ROAD DOES IMPACT THE PULL / DRIFT AS IT IS EXAGGERATED WITH A STEEPER RIGHTWARD GRADE, HOWEVER IT WILL DRIVE STRAIGHT IF THE ROAD HAS A SLIGHT LEFTWARD GRADE. WITH A MILD RIGHTWARD GRADE, I HAVE TO PUT A LITTLE LEFTWARD PRESSURE ON THE STEERING WHEEL TO KEEP IT FROM VEERING RIGHT. THIS OCCURS AT SPEEDS OF 10 TO 80MPH ON CITY STREETS AND HIGHWAYS. IF THE DRIVER GETS DISTRACTED FOR A MOMENT, THE VEHICLE WILL UNINTENTIONALLY CHANGE LANES OR PULL THE VEHICLE OFF THE ROAD. I HAVE HAD IT SERVICED AND THE ALIGNMENT CHECKED 4 TIMES AT CORWIN CHRYSLER DODGE JEEP RAM IN FARGO, ND AND THEY TELL ME THE ALIGNMENT IS WITHIN SPEC AND THERE IS NOTHING ELSE THEY CAN DO. TIRE PRESSURE IS EQUAL IN ALL FOUR TIRES. THE SERVICE MANAGER STATES A RIGHTWARD PULL IS CHARACTERISTIC OF NEW VEHICLES. I DO NOT BELIEVE MY VEHICLE, NOR ANY ANYONE ELSE'S, SHOULD BE PULLING TO THE RIGHT AND POTENTIALLY CAUSING A MOTOR VEHICLE CRASH. THE TRUCK SHOULD DRIVE STRAIGHT WITH THE EXCEPTION OF OUTSIDE INFLUENCES SUCH AS STEEP ROAD GRADES, HIGH CROSS WINDS, ETC.
Aug 26, 2019
ELECTRICAL SYSTEM,AIR BAGS,STRUCTURE
2 complaints
I HAVE WATER ENTERING THE CAB BY THE UPPER BRAKE LIGHT AT THE BACK OF THE CAB. THE WATER IS MAKING WATER STAINS ON THE HEAD LINER AND THE WATER IS SATURATING THE AIR CURTAINS ABOVE THE REAR WINDOW. IT IS ALSO MAKING THE FLOOR WET AND THE ELECTRICAL WIRES AND COMPONENTS ON THE FLOOR. I ALSO HEAR AIR LEAKS AROUND THE DOOR SEALS WHEN I AM DRIVING ENTERING CURVES AND TURNS. IT SEEMS LIKE THE CAB, OR DOORS SHIFT BREAKING THE DOOR SEALS ALOWING AIR TO ENTER. I BOUGHT IT USED WITH 46775 MILES ON IT IT CURRENTLY HAS 54465 MILES ON IT. SOMETHING IS DEFINETLY WRONG. I HOPE YOU CAN HELP ME RESOLVE THIS PROBLEM.
Jan 16, 2024
Water leaking into roof from unknown source. Creating musty smell (mold). Concerns are: 1. Mold risk to consumer health. 2. Airbags/sensors being affected by water infiltration. 3. Potential electrical hazards associated with water infiltration.
Apr 18, 2022
ELECTRICAL SYSTEM,SEAT BELTS
2 complaints
The incident was the seat belt indicator light came on while driving. Brought it to the dealership and they determined the control module under the driver’s seat needed replacement. I was told the air bags would not deploy if I got into an accident. Not sure other owners have had the same problem. I have read on line that there are numerous rear window leak issues which accumulate water on the floor that could interfere with the control module. It would be nice if ram would investigate the situation to determine if the control module acted on itself or water from the window leak contributed to the malfunction. To date both the rear window and control module has been replaced.
Dec 11, 2023
MARCH 5 2021 CAR STOPPED WORKING ,WOULD NOT TURNOVER AND ALL THE WARN ING LIGHTS WERE ON.WAS NTOWED TO DEALER AND AT FIRST I WAS TOLD THEY COULD NOT FIGURE WHAT WAS THE PROBLEM THEN FIGURED IT WAS THE TIPM MODULE NEEDED TO BE REPLACED .ONE MONTH LATER 2 MORE ELECTRICAL PROBLEMS .ONE IS THE COOLING LOUVRE SYSTEM NEEDS REPLACEMET AN D A MORE SERIOUS PROBLEM WAS HAPPENING WITH STARTER MELTDOWN THAT COULD HAVE CAUSED A FIRE.RESEARCHING THESE ISSUES I PROBABLY WILL BE HAVING MORE ELECTRIAL PROBLEMS.FIRST ISSUE COST 1000$ AND PARTS ON 2ND AND THIRD ISSUES ARE OVER 900$SO REPAIR WILL PROBABLY @ OVER 2000$.SOMETHING IS REALLY WRONG WITH THESE TRUCKS OR I HAVE A LEMON!!
Apr 21, 2021
ELECTRICAL SYSTEM,BACK OVER PREVENTION
2 complaints
Wire harness is available for inspection Wire harness for rear parking sensors needed to be replaced. Sensors not active which could have caused a collision. Service tech at dealership says they have seen many wire harness failures. Parts have NOT been inspected by any party Dashboard showed need to take front and rear parking sensors in for service
Aug 18, 2023
The radio system Uconnect the backup camera screen freezes in position causing confusion while backing up. My truck has 22,000 miles on it they say it's not covered under warranty and they cannot fix the problem the screen is also delaminating on the radio which causes function of the controls to network and very distracting while driving down the road. Difficulty changing radio stations and the system automatically changes and does things for you it even tries to call SOS for you for no reason at all.
Apr 19, 2023
ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE
2 complaints
Display in my gauge cluster on my 2019 ram 1500 is intermittent going in and out and lately is completely blank. Without the display I can not use the gauges, see if my tires are low, see how close I am to thing both forward and reverse with the park sense, low fuel light, cannot see the cruise control basically if there's a problem I can't see it because the display does not work I also cannot see current miles on the vehicle without the display.
Jun 01, 2023
Digital dash display very seldom lights up so I can't track tire pressure, mileage and warning lights It should light up when the door opens
Sep 19, 2022
AIR BAGS,STRUCTURE,UNKNOWN OR OTHER
2 complaints
My name is [XXX]. I purchased a 2019 ram limited about three months ago. I noticed every time it rains. The rear of my roof has water stains. And my rear window leaks water. I have pictures and videos to show proof. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mar 04, 2023
Back glass has crack in frame around sliding glass window. Water is leaking into the truck from crack and causing back seat, carpet, ceiling liner and airbags in the ceiling liner to get wet.
Feb 16, 2023
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
2 complaints
Rear window seal is leaking which cracked the window frame allowing water to enter behind rear seat leaking onto the wireless control Module making it in operable. The vehicle would not start. This will become a safety issue when driving down the highway/local areas and you loose the module it shuts down the car no power at all. Power steering goes down breaks become more difficult to push. Chrysler knows about the leak but will not do anything. The suggested repair is to replace the rear window at $1600.00 and the Wireless Control Module. My vehicle had 26k miles on it and warranty ran out. I do have an extended Warranty but because the rear window was leaking the wireless control Module is not covered.
Feb 11, 2023
TOUCHSCREEN CONTROLS FOR RADIO, CLIMATE, AND ALL OTHER CONTROLS DO NOT WORK PROPERLY. ANY AND ALL ELEMENTS OF TOUCHSCREEN WILL POWER ON AND OFF FROM AC TO HEAT TO RADIO STATIONS TO RANDOM PHONE DIALING. ALSO THE VEHICLE WILL SHUT DOWN WHILE DRIVING AS IF THE GEAR SHIFTER HAS BEEN PLACED IN NEUTRAL. TRUCK WILL NOT ACCELERATE AND REMOTE START DOESN'T WORK EITHER. LEFT REAR PASSENGER WINDOW SEAL NEAR BED OF TRUCK ALSO LEAKS WATER WHEN IT RAINS.
Jan 21, 2021
AIR BAGS,ENGINE
2 complaints
crankshaft retainer and seal kit is leaking oil.
Dec 01, 2022
AFTER AIRBAG DEPLOYMENT ON MY 2019 RAM 1500 THE ENGINE DID NOT SHUT OFF AUTOMATICALLY. THE TRUCK ACCELERATED AFTER THE DEPLOYMENT DESPITE STANDING ON THE BRAKES. END RESULT WAS TRUCK IMPACTED GUARD RAIL AFTER THE COLLISION WITH THE OTHER VEHICLE MULTIPLE TIMES BEFORE IT SHUT DOWN.
Jul 01, 2019
Crash: 1
ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE
2 complaints
While driving,usually slowing from highway speed,all safety lights turn on on the dash board (cross traffic,anti collision,rear parking,ignition,stabilitrak,check engine).Also vehicle loses power and you can not accelerate.Engine runs on (assuming) 4 cylinders as it starts shaking like it’s misfiring.After you pull over and restart the engine all lights clear except check engine.Vehicle than runs normal.Check engine has cleared twice on me.Once after about 30 and second time after about 50 miles.In both instances I was away from home and had to drive back.The other few times was only a few miles away from dealer.Vehicle is currently at the dealer (7th time) with 35775 miles.Multiple tickets have been opened with FCA.In my own research I have found online forums with identical issues.The dealer is at the liss.Their techs can’t figure it out.They have replaced multiple parts but the issue remains. NOTE:Your system allows me to select three issues at the start of this form but I have three more under ADAS category that I was unable to select.
Jun 02, 2021
I OWN A 2019 RAM 1500 AND THE INSTRUMENT CLUSTER HAS STOPPED ILLUMINATING. I CONDUCTED INTERNET RESEARCH AND LEARNED THERE IS A PENDING RECALL FOR 1... YES 1 RAM TRUCK IN THE US WITH THIS ISSUE. EUREKA, I THINK I'VE LOCATED IT! I CALLED THE RECALL PHONE NUMBER FOR FCA AND EXPLAINED THE SITUATION. THE CALL TAKER WAS UNABLE TO COMPREHEND THE ISSUE AND REPEATEDLY TOLD ME I COULD NOT SPEAK WITH A MANAGER. THE CALL TAKER HUNG UP ON ME. I CALLED BACK AND SPOKE TO A DIFFERENT REPRESENTATIVE AND SHE WOULD NOT ALLOW ME TO SPEAK TO A MANAGER EITHER. THIS ISSUE IS ASSOCIATED WITH NHTSA CAMPAIGN NUMBER 19V556000. I NEED THIS RECALL TO BE ISSUED QUICKLY SO IT CAN BE FIXED. ACCORDING TO VARIOUS SITES, THE OWNER (I ASSUME ME) WILL BE NOTIFIED IN EARLY SEPTEMBER. MAYBE WE CAN JUST TAKE CARE OF THIS NOW. I AM CONCERNED WITH THE INSTRUMENT CLUSTER ISSUE SINCE IT IS THE DISPLAY CENTER FOR MY ODOMETER, AND ALL OTHER WARNING SYSTEMS ON THE VEHICLE. I HAVE PREVIOUSLY TAKEN MY VEHICLE TO THE DEALERSHIP FOR PERIODIC ILLUMINATED CHECK ENGINE LIGHTS. THE FIRST TIME I WAS TOLD THAT THE TRUCK HAD NO RECORD OF THE CHECK ENGINE LIGHT EVER BEING ILLUMINATED. I TOOK IT BACK AFTER MORE ILLUMINATIONS KEPT CONTINUING. THE DEALERSHIP KEPT THE TRUCK FOR A WEEK AND WERE FINALLY ABLE TO TROUBLESHOOT THE ISSUE. I HAVE ALSO HAD ISSUES WITH MY RATHER LARGE RADIO SCREEN FAILING TO TURN ON AND / OR WORK. ADDITIONALLY, THE BRAKES SQUEAL LIKE CRAZY. THE DEALERSHIP WAS UNABLE TO FIX THIS ISSUE AND SAID IT WAS JUST BRAKE DUST. THE VEHICLE HAD ONLY 2,000 OR SO MILES ON IT AT THE TIME. I BELIEVE MY TRUCK ONLY HAS ABOUT 3,200 MILES ON IT RIGHT NOW, BUT I CANNOT REALLY TELL BECAUSE I CANT' SEE THE ODOMETER. I HAVE READ VARIOUS COMPLAINTS ON THIS SITE REGARDING THIS MODEL AND MANY OF THEM APPLY TO ME AS WELL.
Aug 27, 2019
POWER TRAIN,VEHICLE SPEED CONTROL
2 complaints
TRANSMISSION AUTOMATICALLY DISENGAGING ON IT'S OWN WHILE DRIVING AT SPEED OF 30-40MPH. VEHICLE WAS BEING DRIVEN IN RUSH HOUR TRAFFIC FOR AT LEAST 25 MINUTES AT THE APPROX SPEED ON HIGHWAY. NO SNOW, TRANSMISSION WAS IN 2WD ENTIRE TIME. THIS HAS HAPPENED MULTIPLE TIMES NOW WITH THE VEHICLE. NO ERRORS WERE DISPLAYED, VEHICLE WAS ALREADY TAKEN IN TO DODGE FOR REPAIR WITH NO FAULTS FOUND. I CONTACTED DODGE AND THEY DID NOT BELIEVE ME. I NOW HAVE VIDEO PROOF OF THE TRUCK AND WITNESS OF THE TRUCK DISENGAGING THE TRANSMISSION ON IT'S OWN. I DID NOT MANUALLY CHANGE ANYTHING. I HAVE ONE OTHER VIDEO FROM MY PASSENGER THAT I DID NOT UPLOAD THIS IS THE SECOND TIME I'VE REPORTED THIS BUT THE FIRST WITH ACTUAL VIDEO EVIDENCE HTTPS://WWW.FACEBOOK.COM/WESLEY.GOAD.94/VIDEOS/5831564673527699 HTTPS://WWW.YOUTUBE.COM/WATCH?V=FDPGQ0Z1AGS
Feb 04, 2021
TL* THE CONTACT OWNS A 2019 RAM 1500. WHILE THE VEHICLE WAS PARKED IN A GARAGE, THE CONTACT EXITED THE VEHICLE AND IT INDEPENDENTLY ACCELERATED BACKWARDS. THE CONTACT ENTERED THE VEHICLE IN AN ATTEMPT TO STOP THE VEHICLE. THE CONTACT NOTED THAT THE VEHICLE DID NOT DRIFT BACKWARDS, BUT INDEPENDENTLY ACCELERATED RAPIDLY BACKWARDS OUT OF THE GARAGE OF THE CONTACT'S RESIDENCE. THE CONTACT WAS NEARLY SMASHED IN BETWEEN THE FRONT DRIVER'S DOOR AND A STONE PILLAR. THERE WERE NO INJURIES. THE CONTACT STATED THAT THE DRIVER'S DOOR AND THE FRONT FENDER WERE DAMAGED DUE TO BECOMING CAUGHT ON THE GARAGE PILLAR, WHICH BENT BACKWARD AND STRUCK THE FRONT FENDER OF THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WOULD NOT SHIFT INTO THE DRIVE POSITION AFTER THREE ATTEMPTS. THE CONTACT REFERENCED THE "SAFE-HOLD" SYSTEM, WHICH WAS A FEATURE OF THE ELECTRONIC PARK SYSTEM THAT FAILED TO AUTOMATICALLY ENGAGE THE VEHICLE TO THE PARK POSITION AFTER EXITING THE VEHICLE. CARRIGHT CHRYSLER DODGE JEEP RAM FUSO (5408 UNIVERSITY BLVD, MOON, PENNSYLVANIA 15108, (412) 264-4270) WAS MADE AWARE OF THE FAILURE AND TOOK THE VEHICLE IN FOR SERVICE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH CASE NUMBER: [XXX]. THE CONTACT REFERENCED NHTSA ACTION NUMBER: PE16014 (POWER TRAIN) AS A POTENTIAL CAUSE OF THE FAILURE AND SPECIFICALLY INDICATED THAT THE PARKING BRAKE WAS NOT ENGAGED. THE FAILURE MILEAGE WAS APPROXIMATELY 97. *TR*DT ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB
Dec 03, 2018
Crash: 1
EXTERIOR LIGHTING,VISIBILITY/WIPER
2 complaints
TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED THAT THE VIDEO SCREEN ON THE CONSOLE WENT BLANK AND THE CONTACT WAS UNABLE TO ACCESS SEVERAL SETTINGS INCLUDING THE DEFROSTER. THE MANUFACTURER STATED THAT THE ISSUE WOULD BE ADDRESSED DURING THE FOURTH QUARTER OF 2019 WHICH WAS STILL PENDING. THE VEHICLE WAS TAKEN TO (COBLESKILL CHRYSLER DODGE JEEP RAM 5709 2444, NY-7, COBLESKILL, NY 12043 (518) 234-4000) BUT WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 7,500. *DT*JB
Jan 30, 2020
STANDARD HALOGEN LIGHTING NOT ADEQUATE AND IS A SAFETY CONCERN. HAVE REACHED OUT TO RAM CORPORATE FOR CUSTOMER ASSISTANCE AND HAVE BEEN DENIED.
Jul 10, 2019
STEERING,ELECTRICAL SYSTEM,WHEELS
1 complaint
Steering wheel position sensor.
Feb 02, 2026
POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
1 complaint
SEE FULL COMPLAINT NOTES IN ATTACHED PDF; SUMMARY HERE (you do not provide sufficient space to provide all info you request) I own a 2019 Ram 1500 4WD Limited (not eTorque). On multiple occasions, the vehicle has unexpectedly shifted out of Drive into Neutral while driving. When this occurs, a warning chime dings and a message on display directs me to “Shift to Park”. The vehicle immediately loses forward power (because it has shifted itself to Neutral), until I come to a complete stop, shift to Park, and then shift back to Drive to move forward. Usually the engine stays on, but on at least one occasion the engine turned off and I had to restart. This has happened at least five times total, including three times within the past month. The events have occurred while decelerating to a stop, braking but not stopping, and accelerating from a slow down. Each time, I experienced a sudden and unexpected loss of propulsion, requiring me to stop the vehicle in traffic, shift fully into Park, and then reselect Drive before the vehicle would move again. These incidents have occurred in active traffic situations and have placed me and others at risk of a collision due to the sudden loss of power (SEE DETAILS IN PDF). I previously brought the vehicle to a dealer for this issue after it had just occurred (~1 year ago, before the recent increase in frequency); however, the dealer stated that the vehicle did not throw a code, or no code was stored. They could not replicate the problem and no repair was made. There are at least 55 NHTSA complaints filed that appear the same as my issue; none appear to have been resolved by dealers or RAM. This appears to be a systemic safety defect involving the powertrain and electronic shifting system. The unexpected loss of propulsion in traffic presents a serious risk of injury or death. I am submitting this complaint due to the ongoing and unresolved safety concern. I am scared to drive my family in my vehicle until it is known to be fixed.
Jan 29, 2026
PARKING BRAKE,POWER TRAIN
1 complaint
The contact owns a 2019 Ram 1500. The contact stated that after stopping at a red traffic light, the vehicle hesitated and failed to accelerate as intended while the accelerator pedal was depressed. The contact stated that another driver was behind and assisted the contact, and the contact noticed that the parking brake was unintendedly activated. No warning light was illuminated. Upon further inspection, the contact noticed the transmission had unexpectedly shifted from drive(D) to park(P). The vehicle was taken to a local dealer, where it was diagnosed; however, the failure was not identified. The vehicle was also taken to two other local dealers; however, the vehicle was not diagnosed or repaired because the VIN was not under recall. Prior to the failure, the contact stated that occasionally, while driving at various speeds, the vehicle would independently shift into lower gears. The manufacturer was made aware of the failure. The failure mileage was approximately 45,000.
Dec 11, 2025
ELECTRICAL SYSTEM,WHEELS,ENGINE
1 complaint
Have had several issues with this truck and there seems to be a lot of similar issues: 1. Hemi tick - Had to have the exhaust manifolds replaced because they were cracked for no apparent reason... happened right after warranty was up 2. Alternator (etorque) started whining and had to get it replaced after 100k miles gently driven. Could have left me stranded. 3. Visor falling out (Very Dangerous) No t only in my truck, but when I had 2 rentals from dealership, same truck different years (2021 & 2023) they had the same issue. All of these seem to be a widespread issue!
Dec 11, 2025
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
1 complaint
2019 Ram Laramie 1500 instrument or cluster panel goes blank or speedometer goes blurry and unreadable.
Dec 08, 2025
POWER TRAIN,VEHICLE SPEED CONTROL,SERVICE BRAKES
1 complaint
Car shut off while driving without warnings.
Nov 21, 2025
UNKNOWN OR OTHER,VISIBILITY/WIPER,LANE DEPARTURE
1 complaint
The power folding mirrors have plastic gears in them that strip out. Once the gears are stripped out the mirrors are loose and can fold in while traveling due to the wind.
Nov 11, 2025
ELECTRICAL SYSTEM,SEATS,UNKNOWN OR OTHER
1 complaint
A cracked backlite frame resulting in an interior water leak (crack is visible from the outside). Water leaks from the top of the backlite. There is a recall under Warranty Bulletins: U.S. D-23-17 (TSB: 23-098-23) for the same make, year, and model as this vehicle, but it is not listed as a specific recall for this VIN. In addition to the risk of mold in the vehicle, electronics located below the leak, such as the RF Module beneath the rear seat, could also be damaged. This could lead to the inability to remotely start the vehicle, or even start it at all, due to the module being used to recognize the key fob before the vehicle starts. This could strand an individual and represent a safety concern in this aspect. The problem is well known on other vehicles; see the previous reference for Warranty Bulletins: U.S. D-23-17 (TSB: 23-098-23). However, it is not listed for this VIN. The dealer and auto body shops have inspected the problem, and they can confirm that this matches the problem listed in the TSB. No warnings or messages, as this is a common manufacturing defect for this vehicle's make, model, and year. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Sep 24, 2025
FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
1 complaint
The contact owns a 2019 Ram 1500. The contact stated that while driving approximately 70 MPH, there was an abnormal sound coming from under the hood, and a burning fuel odor was entering the cabin of the vehicle through the air vents, before the vehicle lost automotive power. The electronic throttle warning light was illuminated. The vehicle was towed to a local dealer, where it remained for further investigation. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000.
Aug 29, 2025
ENGINE,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE
1 complaint
Exhaust manifold bolts on the passenger side of the vehicle (2019, 5.7 Hemi, Larami version) have broken. The exhaust system is leaking. An exhaust smell and taste is readily detectable when standing near the cab doors of the vehicle. There is an unknown, regarding if any amount of the exhaust is being drawn into the cab air intake.
Aug 22, 2025
SERVICE BRAKES, HYDRAULIC,AIR BAGS,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
The contact's husband owns a 2019 Ram 1500. The contact stated that while entering a parking space at less than 5 MPH, the vehicle independently accelerated forward. The vehicle accelerated over the concrete parking block and crashed into the grocery store's front window. The contact stated that the incident happened so quickly that they were uncertain if any warning lights appeared on the instrument panel or if the brake pedal was depressed during the acceleration. The air bags did not deploy upon impact. The contact and her husband were taken to the hospital by ambulance; however, neither suffered any injuries. No other injuries were reported as a result of the incident. A police report was filed. The vehicle was initially towed to an independent tow yard before the contact's insurance had the vehicle towed to an independent body repair shop. The contact stated that the store's large front glass was shattered as a result of the accident, but was unaware if any other property was damaged. Neither the dealer nor the manufacturer had yet been notified of the failure. Upon investigation, the failure to NHTSA Campaign Number: 24V653000(Service Brakes, Hydraulic, Electronic Stability Control) and NHTSA Campaign Number: 19V407000 (Air Bags, Seat Belts); both recalls were previously serviced on the vehicle. The vehicle remained in the possession of the independent body shop and had yet to be repaired. The failure mileage was approximately 72,000.
Aug 21, 2025
Crash: 1
FORWARD COLLISION AVOIDANCE,BACK OVER PREVENTION
1 complaint
Unkown, but while driving, I got these alarms all of sudden at the same time.
Aug 18, 2025
ELECTRICAL SYSTEM,ENGINE,FORWARD COLLISION AVOIDANCE
1 complaint
[XXX] Known issue in 5th Gen Ram 1500s. Defective Mopar Connector Cam Buss. Causes the truck shifting problems and can cause going into park while driving. Issue below is on the forum causing a wreck. My 2019 Dodge Ram Limited started malfunctioning, causing me to wreck when the shifter unexpectedly went into park while I was driving. The brakes locked up, making the truck slide, and by the time it switched back, I was already sliding off the road. Parksense unavailable warning & service Shifter lights do come on. I called the Murfreesboro Ram dealer and they confirmed the issue that is was known to dealers. Majority of the dealers are sold out of the part due to this issue. Charging $200 in labor for a simple 10 min swap out of electrical part. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Jul 18, 2025
FUEL/PROPULSION SYSTEM,VISIBILITY/WIPER,FORWARD COLLISION AVOIDANCE
1 complaint
No
Jul 04, 2025
STRUCTURE,SEATS
1 complaint
2019 ram 1500 big horn rear back lite leak. Anytime it rains it pours from the frame where it has developed two cracks on either side of the power sliding window. Dealer states it needs replaced after resealing the window and the 3rd brake light. Dealer states Ram will not pay for the replacement even though there is an extended warranty for 8 years or 150k miles on the backlite. I have opened a case with customer care...all they do is mediate between you and dealer they have no access to TSB bulletins or service records. TSB bulletin located on NHSTA site states replacement. Dealer states they only reseal and that the one I can see is outdated. Dealer wrote on last service record that the backlite needs replaced. Note: there is a electronic hub located behind the seats. Also, potential mold growth as the vehicle has a persistent musty smell.
Jun 14, 2025
ELECTRICAL SYSTEM,LANE DEPARTURE,BACK OVER PREVENTION
1 complaint
What component or system failed or malfunctioned, and is it available for inspection upon request? -The issue involved the truck’s parking and collision avoidance systems, which suddenly shut off. A warning message appeared on the dashboard stating "Service Shifter." This issue may be related to the electronic shifter module or associated control systems. The vehicle is currently available for inspection upon request. How was your safety or the safety of others put at risk? -The sudden deactivation of both the parking and collision systems while the vehicle was in motion created a serious safety hazard. Without collision avoidance functionality and the ability to securely park the vehicle, there was increased risk of unintentional vehicle movement or inability to avoid obstacles, which could have led to a crash or injury. Has the problem been reproduced or confirmed by a dealer or independent service center? -Yes, the truck was taken to an authorized dealer for assessment, and the issue was confirmed. Diagnostic tests found trouble codes starting with "U", which typically indicate a communication or control module fault within the vehicle’s network. The codes provided from the dealer are U0159, U0140, U0100, U0137, U0102, U10121, and U0101. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? -The issue has been inspected and documented by the dealership. There is no indication that police or insurance representatives have inspected it at this time, but the incident and diagnostics are recorded in the dealer’s service records. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? -Yes, a warning message "Service Shifter" appeared on the dashboard. This message coincided with the shutdown of the parking and collision systems. These symptoms appeared suddenly and without prior warning during regular vehicle operation.
May 23, 2025
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE
1 complaint
Driving 60mph in 8th gear while raining, 40 deg F, in Minnesota. The truck shut off (I did not press the Start/Stop button) and dash said "Vehicle Not in Park." Went to pull over, put on turn signals, but they didn't work (it acted like the vehicle was completely shut off but was still rolling at 50+ mph in 8th gear - there was no indication on the dash that showed green light indicating turn signal was working). I suspect brake lights also did not work at this time, but cannot confirm because I couldn't see them. I pulled over to shoulder, slowed to a stop, and put vehicle into Park manually. Pressed Stop/Start button and vehicle started. No codes were thrown. Drove another 2-3 miles and similar issue happened again. Display flashed on and off (then completely turned off) when coming to a stop this time. Vehicle stayed running but again said "Vehicle Not in Park" on dash. No other indication on dash (no warning lights). Drove vehicle back to dealership to get inspected. Similar issue occurred 4 more times on the 12 mile drive to dealership. When I got the vehicle into the service shop, I put it into Park, then pressed the Start/Stop button, but the truck would not shut off. I left the vehicle with the dealer and they are currently diagnosing the issue. 105,000 miles on vehicle. First time this issue has ever occurred on the Ram since I bought it used with 67,000 miles on it. Scared the heck out of me - I had cars swerve around me as I pulled off to the shoulder without any indication - no brake lights (I assume), no turn signals. Very scary. I am worried about driving my family (wife and 2 young children) in this vehicle. What has scared me even more is I looked up this issue online and I have found 100s of examples in the forums of similar (or exactly the same) issue happening to them! I have had all recalls completed on my truck and keep meticulous care of it. I am an engineer and understand technical details well - this electrical issue scares me. Not safe.
May 20, 2025
POWER TRAIN,ELECTRICAL SYSTEM,BACK OVER PREVENTION
1 complaint
The star connector on the CAN C BUS will start to have communication problems with the all the systems on that star connector approximately after about 15 to 20 min after driving. Systems that were constantly going in and out were the front and rear parking sense, ABS and traction would go out. Service shifter message, caused the transmission to up shift while driving at a constant speed. After getting a check engine light, I hooked up my code reader and had a code for the park sense control module. I proceeded to replace that module and was unable to get the code to go away. Upon further investigation, I found a history code for the CAN C BUS PERFORMANCE code and researched on this topic in the forums with other owners of the same truck and looked for any maintenance for this topic as well. These owners would have the same problem that my truck was having and the dealerships were unable to pin point the malfunction of all these systems. I did find video of an owner that had the same problem as my truck and he was able to pin point the problem down to the star connectors. The star connector would slowly over time while the vehicle was on would slowly take on more power then it was supposed to and overload the star connector. Upon learning about the star connectors, I learned how to replace them and after I replaced the star connectors for the exterior and interior components of the vehicle, everything went back to normal. I do still have the star connectors that were taken out incase I wanted to get them tested for the same issue the other guy found out
Apr 29, 2025
SUSPENSION,SERVICE BRAKES
1 complaint
De breakes light its somethimes flashing in the panel and my suspensionsistem i pay tochange because its was damage and the garanted didnt apicate
Apr 28, 2025
ENGINE AND ENGINE COOLING,ENGINE
1 complaint
The contact owns a 2019 Ram 1500. The contact stated that while driving at various speeds, the vehicle jolted and failed to maintain the intended speed while the accelerator pedal was depressed. The check engine warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed with a stuck valve lifter and that the cam phaser needed to be replaced. The contact was informed by the local dealer that the parts were on backorder and there was a waiting list for vehicle owners. The manufacturer was made aware of the failure. The failure mileage was approximately 65,000.
Apr 02, 2025
SERVICE BRAKES, HYDRAULIC
1 complaint
The contact owns a 2019 Ram 1500. The contact stated that while operating the vehicle, the ABS and traction control warning lights remained illuminated. Additionally, while driving at various speeds, the vehicle shut off unintendedly. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 75,000.
Mar 18, 2025
SERVICE BRAKES, HYDRAULIC,POWER TRAIN
1 complaint
The contact owns a 2019 Ram 1500. The contact stated that while her husband was driving approximately 50-55 MPH, the ABS warning light illuminated. The 4WD not available message was displayed. The contact stated that the vehicle was fishtailed while driving. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was unknown.
Mar 05, 2025
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
1 complaint
The contact owns a 2019 Ram 1500. The contact stated while driving 35 MPH, the vehicle hesitated. There was an abnormal clunking sound coming from the vehicle. The parking brake, traction control, and ABS warning lights were illuminated. Additionally, the stability control and AWD were temporarily unavailable. The vehicle was taken to the local dealer, where it was diagnosed that the rear sensor was damaged due to the plate dislodging. The rear plate covers the disk brakes had corroded and the bolt had become loosened. The vehicle was repaired, but the failure recurred. The manufacturer was not contacted. The failure mileage was approximately 54,000.
Feb 14, 2025
UNKNOWN OR OTHER,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
1 complaint
The service Anti-lock brake system, and service electronic braking system, along with the lights come on. Also the electronic stability control (ESC) disables, and that light comes on as well. The cruise control does not work either. My truck year model is 2019, and a recall has been issued (reference number 75B/NHTSA/24V-653) for this same problem, but my vehicle was not included for whatever reason. I Attached some pics. I really hope and pray, that y'all will be able to add it to the recall Thank you
Jan 22, 2025
VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
1 complaint
I have warning lights stating that there is a problem with the antilock brake system, and another warning about the brakes. The electronic stability light is on , and the truck won't allow me to turn the ESL warning on or off. And also, my cruise control doesn't work, which stems from the ABS . There is an existing recall, which includes the year, make and model of my truck, but for whatever reason, my trucks VIN number is not included on the recall. The recall that I speak of, is : Campaign number: 24V653000 I've contacted RAM, and they said for me ⁶vto take it to the service department, the service department said they can't do anything about it.Sept
Jan 21, 2025
ELECTRICAL SYSTEM,SEATS,BACK OVER PREVENTION
1 complaint
The issues started with the sunroof not closing. And the uconnect touch screen inoperable ( it went black and no options available ) It seemed to be a fluke and resolved itself. But within a few weeks the icons for the driver and passenger seat heaters were no longer on the screen. Now that the season has changed and temps have dropped, the drivers side heater will automatically come on when the truck is started and it’s below a certain degree outside. It gets crazy hot and will only shut off when the truck is turned off. This was followed by the icons for the radio options resorting themselves and the one for USB disappearing as well. The usb connection still works, but it has to automatically switch over when plugged in, it cannot be manually selected. Lastly the ParkAssist seems to have a mind of its own. Sometimes it will function as intended. Other times when I start the truck it flashes a warning that the park assist is unavailable and the lights on the switches are on showing it’s been disengaged. When pushed they will flash and then turn solid again. Other times it will happen while I’m driving. There will be a ding and the unavailable warning will flash on the screen. When the icons first disappeared I called mopar/uconnect customer service. They tried to walk me through some diagnostics but none of it worked. They suggested maybe getting a software update. But couldn’t tell me if that would fix it or not. When I asked if it didn’t they just said I’d have to replace the whole uconnect system.
Jan 09, 2025
POWER TRAIN,SERVICE BRAKES
1 complaint
Vehicle behaved erratically before repair and still does. It seemed a bit better after the repair but issues are still there. It lurches forward when coming to a stop and accelerates in a delayed manner, starting slow and then jumping forward. The 4 wheel drive issues system errors like overheated and function diminished. At times it just doesn't work. Systems turn themselves on. (axle lock) These issues existed since the vehicle was new with the dealership telling me they didn't know what could cause them.
Dec 28, 2024
ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM,VISIBILITY/WIPER
1 complaint
The AC was stuck on hot and would not defrost. Dealership said the blend actuator door needed replacement. Unfortunately this cost is 1700. In addition to this, the fuel line or gas tank keep clicking and stopping when trying to fill. This has been intermittent since we purchased vehicle. In addition, our infotainment center was hacked, someone was changing our settings repeatedly. Dealership refused to fix
Dec 10, 2024
STEERING,ELECTRICAL SYSTEM,EXTERIOR LIGHTING
1 complaint
original part # 68545657aa was malfunctioning and i took vehicle into shop to replace. I had to order replacement part 68545657AB at my own expense and pay to have it installed. I received safety recall notice "A2B/NHTSA 24E-082" via mail and went to the recall reimbursement website. this part is not currently listed on the options to select. I called in and was told the vin #'s had not been finalized yet so it does not currently appear. I am submitting this form so that my vin will be included for reimbursement. thank you
Dec 02, 2024
UNKNOWN OR OTHER,SERVICE BRAKES,BACK OVER PREVENTION
1 complaint
To whom it may concern, I am making a safety complaint on a component that failed while operating the vehicle. My vehicle is a 2019 Ram 1500 Bighorn DT. The component that failed and almost cost me to crash my truck while in reverse and parking is called The Park Sense and The Rear Parking Assist . I started to have this problem back in the Summer around August 2024. I have brought the vehicle in to my dealer ( CHRYSLER, JEEP, DODGE OF PARAMUS N. J.) several times already, the first time they replaced the Park Sense Sensor Module and reset the computer. No sooner then I got home from the dealership and was reversing in my driveway the error messages came on and the truck did not sense the garage door and continued to back up thankfully I was able to brake hard and stop 6 inches from the door. Not only did the Park Sense warning come on but also The Rear Brake Assist did not stop the vehicle like it has in the past. I brought the vehicle back to the same dealership and they worked on it for about 6 hours gave it back to me and said they rerouted the wiring harness for the park sense module and it was working fine. As I get into my truck to leave the error messages came on the dashboard so I walked inside and showed the service manager and the tech that just finished working on my truck. They said to bring it back, they had no regards for my safety or the safety of others letting me leave the dealership with the truck acting up cause from time to time the brakes would suddenly come on causing the vehicle to stop abruptly. Nevertheless I strongly believe that there is a safety issue with the truck's Park sense sensor and Rear Brake Assist too. I do not know what to do can someone please help me? Thank you.
Nov 15, 2024
SUSPENSION,VEHICLE SPEED CONTROL,SERVICE BRAKES
1 complaint
My 2019 Ram 1500 is experiencing the exact same issues listed in recall 75B but my VIN number is not part of the recall. The symptoms that it is having are the exact ones listed in your recall from 9/11/24 concerning the ABS and stability control issues. It is very disheartening that there wasn’t a better investigation done on this issue either on your end or on Ram’s end. I’m sure there are plenty more vehicles that are affected that aren’t in this recall. My truck did it as I was going highway speeds (70mph) and the abs and stability control issues also disengaged my speed control as I was on the highway. It was a good thing there wasn’t another car behind me or I would have been struck from behind.
Oct 08, 2024
SERVICE BRAKES, HYDRAULIC,POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
The contact owns a 2019 Ram 1500. The contact stated while driving 70 MPH, the transmission downshifted unexpectedly. The contact stated that while driving at various speeds, the transmission failed to shift to the intended gear while depressing the accelerator pedal or the brake pedal. Additionally, the contact stated that while accelerating from a complete stop, the vehicle hesitated to respond. The check engine warning light and an unknown warning light were illuminated. The vehicle was taken to an auto parts store, where it was diagnosed and determined that the power train and ABS had failed. The contact became aware that the VIN was included in NHTSA Campaign Number: 24V653000 (Service Brakes, Hydraulic, Electronic Stability Control (ESC), which the contact related to the failure; however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 187,555. VIN tool confirms parts not available.
Sep 19, 2024
SUSPENSION,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
1 complaint
Chime comes on. Then displays parksense temporarily unavailable. Then a few seconds later another chime and a display come on and reads service shifter. And if my cruise control is on the vehicle disengages the cruise control. When this happens occasionally will disengage the transmission and I will have to pull over and shut the vehicle off then start it back off. Then it will let me put it back in gear. When the vehicle will also start up sometimes and the shifter will not let me put it in gear. Then I’ll shut it down. Restart it then it will be ok. The vehicle has been in Ram service department 4 times. Twice in Nevada and twice in California. They haven’t been able to rectify the problem. The first time in the shop was back in May. The last time was in August. And it’s going back in Sept 10 th.
Sep 10, 2024
AIR BAGS,SEAT BELTS,FUEL/PROPULSION SYSTEM
1 complaint
I was driving a new truck i had purchased from a dodge dealer , i was rear-ended at highway speed, the truck lost control and went off road hitting a earthen burm head on, flipped and came to rest on the roof. The traction control didn't work, the front impact airbags did not deploy and the engine was still running while the truck was upside-down Download of the trucks ECM shows the srs seat position sensor was not configured from the factory. The factory did issue a recall identifying the seat position sensors as a component needed for the airbags to function I suffered a concussion ,neck injuries, both knees needed surgery 1 surgery on the left 3 on the right i am scheduled for a knee replacement and temporary paralysis My wife suffered a severed ACL and had to have it replaced
Sep 10, 2024
Crash: 1
Injuries: 2
AIR BAGS,UNKNOWN OR OTHER,VISIBILITY/WIPER
1 complaint
Dashboard leather has completely delaminated. High bubbling and excess material causing poor viability and obstruction. Ram will not repair.
Aug 21, 2024
ELECTRICAL SYSTEM,STRUCTURE,VISIBILITY/WIPER
1 complaint
The side view mirror motors/gears malfunction and intermittently fail to hold the mirrors in position when driving after the have been folded in them back out, either manually or electronically.
Aug 10, 2024
ELECTRICAL SYSTEM,ENGINE,BACK OVER PREVENTION
1 complaint
I am receiving a warning light that reads: Service Shifter, Park sense not available, warning with no display, and the vehicle shifts from drive to neutral with a display message to put the truck in Park then shift to Drive while in motion. My safety is put at risk because when driving I have no warning the vehicle is going to shift itself into neutral and vehicles are driving behind me. I have to make a complete stop because I cannot accelerate in neutral. It has happened twice on a busy street in my city. I took the truck to Sierra RAM and they had the vehicle for 4-days and advised they could not replicate the issue. I drove off and immediately the Service Shifter warning came on. This is my second opinion the first dealer Envision RAM advised it is a software issue causing the warning lights to come on. I called RAM the manufacturer and they said to take it to a different dealership, and I did. NO others have checked the vehicle. I tried for RAM to come to dealership, I had a rep assisting me and they declined. There were warning lights coming on first time in April 2024, and I immediately called Envision RAM and took the truck into service. I drove off and the warning lights continued although I took the vehicle twice to Envision RAM they took my money and said it is fixed and it was not.
Aug 09, 2024
STRUCTURE,UNKNOWN OR OTHER,ENGINE
1 complaint
Only 65000 miles I wash everytime all the truck undercarriage is rust easy especially the oil pan in the engine. And I check too many people make complaints about the oil pan. Now my oil pan is crack and rust and it's $3000 to fix its insane. 4 years and gone. Car value over $45000.
Jun 25, 2024
ELECTRICAL SYSTEM,AIR BAGS,ENGINE
1 complaint
The radio wouldn’t come on and then the car rpm just go down while I am driving and the check light came on
May 12, 2024
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,LANE DEPARTURE
1 complaint
My truck was parked in my driveway for several weeks while away from home, I arrived the water pulling into my floor board and the front driver side and running down the top of my headliner into the back seat, also my belongings and leather seats along with the majority of the interior was covered in mold and mildew leaving a foul odor and it stains. I cleaned it up still has a leak, going back on that my rear driver side tail light started filling up with water causing the tail light and module to go bad, whereas a message would pop up on my dash for blind spot not available service required and immediately afterwards my infotainment Center touch screen would go black the rest of my lights on the controls would flash and the vehicle would default to heat I could not roll my front windows down or control the climate in the vehicle until I replaced the tail light with another module, I'm not sure or it is unknown whether or not the water getting into the cab on my truck or the tail light filling with with water was the culprit, I've had numerous electrical issues with his vehicle and as well problems with the power steering before where it went out on me all together while driving 75 mph on the highway, my brakes did not retract when service at a shop and I had to buy two rear brake calipers and rotors to fix the problem because the Pistons from the automatic park brake which is also controlled by the infotainment Center as far as I understand did not retract and caused my rotors to be eaten away prematurely. If anyone's reading this I have plenty of complaints about this vehicle for the price I paid, if one thing after another from the four-wheel drive system to the traction control to the air suspension all the way to the electronics I fix one thing and something else pops up, I've seen numerous Threads Online where hundreds of people have had the same or similar issues and honestly every single one can affect the safety of the vehicle.
May 11, 2024
STEERING,SUSPENSION,ELECTRICAL SYSTEM
1 complaint
The steering rack overheated causing the vehicle to lock up while being driven. Looked issue up online and see this has been an issue and recall for other Ram pickups but Dodge Ram says my truck not covered under recall. I do not drive aggressive nor has this vehicle been used to haul anything heavy. It has 81000 miles on it. Dodge dealership says the electric power steering module has a fault and needs to be replaced but says the module can't be replaced without replacing full rack and pinion steering as well as module for $3000.
May 07, 2024
STEERING,POWER TRAIN,SERVICE BRAKES
1 complaint
2019 RAM classic with significant wobble /vibration during highway driving between 40 and 80 at cruising speed. Will do similar shaking during acceleration, but not consistently. We have replaced the rims, all 4 tires (the two rear wheels have been replaced twice), the vehicle has been balanced twice, once high speed and once with all 4 wheels. the tires have been balanced as well. The vehicle has gone to several different repair shops trying to troubleshoot the problem. Documents are available upon request.
May 06, 2024
SUSPENSION,ELECTRICAL SYSTEM,ENGINE
1 complaint
This truck as well as multiple others I have seen complaints on multiple dodge ram forums where something is causing the battery to die then the stability control light comes on and the the truck will not change gears until the battery is completely disconnected to "reset" the computer and then it's like the battery never died. It works great with no issues for months then out of nowhere the exact same issue happens once again. We have spent thousands of dollars fixing this issue to no avail just keep replacing parts that apparently aren't the fix. So far we have replaced the torque converter, the battery as well as paying for multiple diagnostics to which they keep replacing the battery saying that is the issue but obviously it can't be the battery when it's getting replaced over and over SOMETHING is causing this draw making the battery die. PLEASE ADDRESS THIS AND ISSUE A RECALL SO WE AREN'T LEFT WITH THIS HORRIBLE TASTE IN OUR MOUTHS AND DON'T NOT WANT TO PURCHASE ANY MORE DODGE VEHICLES BECAUSE WE OWN ALL DODGE VEHICLES BUT NEVER HAVE WE HAD SUCH PROBLEMS AS WITH THIS 2019 RAM 1500 VIN [XXX] BECAUSE THIS IS BREAKING US. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mar 13, 2024
FORWARD COLLISION AVOIDANCE
1 complaint
This incident has happened several times. As I back out of my garage, the brakes are violently slammed on and the truck bounces on the springs. It's stops so fast, it alarms me and my passangers. When it brakes, it also makes a loud long screeching noise. There is a TSB out for this issue: 08-076-18. As I back out of the garage, there is no obstacles in the path, I do hear the normal beeping noises as my garage has about 8 to 12 inches clearance on each side of the mirror. I feel like this shouldn't be a TSB, it should be a recall as this could be a safety issue.
Mar 09, 2024
POWER TRAIN,ELECTRICAL SYSTEM,EXTERIOR LIGHTING
1 complaint
Gauge cluster stopped working, no speedometer, mileage, turn signal indicators etc. all black. Extreme safety risk. 4WD will not engage, possibly associated.
Mar 05, 2024
STEERING,STRUCTURE
1 complaint
The contact's grandson owns a 2019 Ram 1500. The contact stated while her grandson was driving at an undisclosed speed, the tailgate ajar warning light illuminated intermittently, causing her grandson to pull to the side of the road several times. The vehicle was taken to the dealer, where it was diagnosed that the tailgate striker was misaligned. The contact related the failure to NHTSA Campaign Number: 22V904000 (Structure) however, the VIN was not included. Additionally, the contact stated that her grandson had informed her that while driving at low speeds and making a sharp turn, the steering wheel shuddered. The dealer determined that an unknown software update needed to be performed. The contact related the failure to TSB Number: 08-137-21. The dealer charged a fee for both repairs. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was unknown.
Mar 04, 2024
SUSPENSION,POWER TRAIN
1 complaint
The contact owns a 2019 Ram 1500. The contact stated that while driving at an undisclosed speed, the rear differential axle seized. The contact stated that the vehicle had seized in the middle of the road. The contact was able to safely get the vehicle to the shoulder of the road. The vehicle was towed to the dealer where it was diagnosed with a failed rear suspension and a failed rear differential axle and that the rear suspension and rear differential axle needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The contact stated that while driving at an undisclosed speed, the rear suspension axle seized again. The contact was able to move the vehicle to the shoulder of the road. The vehicle was towed to the dealer. The vehicle was diagnosed with a failed rear differential axle and failed rear suspension, and it was determined that the rear differential axle and rear suspension needed to be replaced. The contact stated that the vehicle had been at the dealer for six months and the vehicle had not been repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 54,000.
Feb 13, 2024
SUSPENSION,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
1 complaint
I am not sure if this issue is electrical or suspension or even computer related. My car battery was dead after just driving it a few hours ago. I came out and heard a noise coming from the truck that sounded strange coming from under the hood, like something was trying to start or like a long delayed switching sound or airpump (I'm not sure). When starting the vehicle it only clicked and the battery showed low, the air suspension, airbags, safety systems and a lot more all lit up on my dashboard. I do have a video but on my cell phone not the computer from which I am writing this and it is too large of a file size for here. I placed the batter on a charger and it took a very long time to get enough of a charge but still wouldn't start. I had to get mad and keep pressing the start button and letting go on and off and on and off before it eventually started. I have not experienced this issue since but it was concerning to me that all the suspension, leveling, safety, headlight directional systems, etc. had errors flashing or cycling on the dash to be serviced and it killed my battery by having components activating audibly so and just disappear.
Jan 20, 2024
POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES
1 complaint
I had serval problems with the electrical and shifter all of the sudden all lights wipers all instruments turn on shifter wants to stop and cars turns off while driving on highway front brakes vibrate . I know there’s a defect with the electrical and is very dangerous because I looked up problems like mines and other people say they had the same issue with dodge ram 1500 . It happens unexpectedly while driving sometimes . The last time I almost had an accident because it happen nearly a the light was changing to red that was very frightening.
Jan 11, 2024
STRUCTURE,LATCHES/LOCKS/LINKAGES
1 complaint
The contact owns a 2019 Ram 1500. The contact stated that the tailgate unintentionally opened while driving at various speeds. The tailgate ajar light failed to illuminate while the tailgate was open. The contact learned of NHTSA Campaign Number: 22V904000 (Structure). The vehicle was taken to the dealer, but the mechanic was unable to determine the cause of the failure. The vehicle had not been repaired. The manufacturer was made aware of the failure, and it was confirmed that the VIN was not included in the recall. The approximate failure mileage was 12,000.
Jan 05, 2024
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER
1 complaint
The dashboard instrument cluster of my 2019 RAM 1500 Gen 5, Longhorn model, is completely inoperable (went blank). This poses a safety issue to the driver as it provides important safety readings like velocity, fuel levels, RPMs, engine temperature, and distance traveled, etc. Roadways have a designated maximum speed. Meeting the speed limit is difficult if you can't read your speedometer. You can receive a citation for driving too fast, or worst, you risk getting into an accident. Not being able to read your engine temperature is vital to the life of your engine, it may pose a dangerous situation, as your engine can overheat. When I contacted the dealer, they advised that it is a common issue and that the Manufacturer is aware. The dealer advised that they couldn't duplicate the problem, when I took my truck to the dealer, as my cluster was working at the time. The instrument cluster turns on and off intermittently. The map light of the truck also stopped working. I disconnected the overhead light assembly, disconnected and connected the modules and they seem to work for now.
Dec 03, 2023
LANE DEPARTURE,FORWARD COLLISION AVOIDANCE
1 complaint
The component lights came on advising they cannot be used along with a check engine light. I took it to the dealership, which I have the Mopar lifetime warranty. They hooked it up to the computer and charged 800 dollars for a software update and said it is not covered under warranty unless its a safety issue. All of these systems are safety items installed in the vehicle which I rely upon. It is a safety issue when not in use because of a software update that one must pay for.
Oct 23, 2023
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE
1 complaint
Trucks guage cluster LCD display information center located behind the steering wheel, does not illuminate, and or work at all anymore. I cannot see warnings, issues with the truck, cautions, information, mileage, use the safety systems included with the truck, use automatic park assist, and know if the air bag system is functioning correctly. Anything that the screen is required for cannot be used, safety systems included. I cannot monitor vehicle temperatures, vehicle hours, or trip miles.. The analog guages work, but that is all. This is a huge safety issue and this should not be an issue. Current mileage is 57,589. The vehicle has been inspected by a certified ram dealer and they have told me I must replace the cluster since i am out of warrenty. The issue the ram dealer recognized as 'cluster internally failed' and must be completely replaced since the cluster is one unit, and the electronics are internal. There has been an individual recall issued for ONLY ONE 5th Generation 2019 Ram Limitied in regaurds to the cluster failure back in 2019. Ram cares says I am not covered. Why mine is not covered does not make sense to me. This is absolutely a safety concern, this is absolutely a danger not having access to any safety systems or information about the vehicle/truck, tire pressure, engine and trans temp, and everything mentioned above.
Sep 12, 2023
AIR BAGS,SEAT BELTS,SEATS
1 complaint
Unsure to what's causing the issue, dealership will look at it but feel it is a customer issue not a truck issue however among further investigation this seems to be a common issue amongst these model trucks, I have spoken with other people who have experience the same issues as well as researched it online where many people have also experienced the issue. The seatbelt light alongside the airbag light will come on intermently saying that the passenger side seat belt is unbuckled and it is in fact not. I have spoken with individuals who have gone to the dealership for this issue and they have found it to be a wiring issue.
Sep 02, 2023
ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER
1 complaint
My 2019 Ram truck has less than 41,900 miles on it.I drove it Thursday morning, but then was stranded.The vehicle wouldn’t unlock, lock, or start. Upon entering using the manual key, the vehicle wouldn’t recognize my key fob. My second key fob would not work either. I called a locksmith to see if he could reset the computer, but he couldn’t. So I called a tow truck. After giving them $100, the dealer couldn’t look at it for several days. Meanwhile I’m stranded without a vehicle. Luckily not in the remote wilderness. My truck sat for a week.The dealer called and said the RF Hub was bad. The RF Hub controls everything from the key fobs, ignition, alarm, brakes, door locks, all electronics, etc. $605 now paid to the dealer for them to replace this RF Hub that is mounted on the back wall of the cab under the rear window. Had this been in the middle of winter, or when I was at high altitude in the mountains last fall it could be a life or death situation.Being locked out and unable to move a vehicle, being stranded is dangerous. Particularly with health issues. What the dealer didn’t do is correct the problem.The back window frame on these Rams breaks and then leaks water into the cab.The leak shorts out the electrical equipment behind the rear seat.Thankfully it didn’t start a fire. A google search of the issue finds hundreds of complaints about the rear windows in these trucks. Imagine a young mother with little children out on the road when the vehicle leaks enough to fry the RF Hub! The Ram dealer charged me to replace the RF Hub, but didn’t bother to fix the problem with the rear window. I am taking it upon myself to attempt to stop the leak before I get stranded again because of fried electronics because of their faulty design. I have attached pictures of the problem.After paying the locksmith, tow, dealer, and pulling out the rear seats, drying all of the carpet, it is clear to see the problem with the rear window. Recall this.
Jun 10, 2023
STEERING,POWER TRAIN,WHEELS
1 complaint
The vehicle has worn out mechanical components and shakes at highways speeds and the wheels bearing/balljoints are so bad the vehicle swerves all over the road and is nearly impossible to keep under control. I visited the dealer service center and asked for it to be repaired. They answered my call after a week and said they have found nothing severely wrong with the truck and it is ready to be picked up. This is a danger to all drivers on the road also to my girlfriend and I. This is unprofessional and criminal.
May 31, 2023
FUEL SYSTEM, DIESEL,ENGINE
1 complaint
The contact's husband owns a 2019 Ram 1500. The contact received notification of the NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was notified of the issue and confirmed that parts were not yet available. The manufacturer was not notified of the issue. The contact stated that the check engine warning light was illuminated. The failure mileage was unknown. VIN tool confirms parts not available.
Feb 17, 2023
STEERING,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
1 complaint
We bought this truck used around September of last year and it took a couple of months to start having issues. First, when we would turn the truck on and it would crank, we would hear an occasional knock in the rear end. Like something being reemed out. Recently, one two separate occasions, two separate days, we were going to town and all of a sudden the A/C stopped working and extremely hot air started blowing through the vents and we couldn't turn it off or anything. The knobs to turn off the AC didn't turn it off. The only solution was to pull over on the side of the road and kill the truck and then crank it again. I can only imagine if someone else has this truck and a baby or even elderly was sitting in the vehicle and it changed over like this, it would've suffocated them within minutes, the heat was hotter than heat on a vehicle ever thought about being. Also, our backup camera has had moisture in it after a rain and throws up green lines across the screen. It also has had electrical issues, the radio and whole display will sometimes cut off when the brake pedal is pressed. The radio sometimes cuts off on its own or won't turn off when the button is pushed and sometimes this causes distraction to the driver. There has been a rattle in the steering wheel since we have gotten it. Of course, we have taken it to the dealer from where we bought it because we paid for an extended warranty but they can never find an issue because it doesn't do it while in their presence, even though we have pictures of the malfunction. Also, recently we have noticed that the truck doesn't want to take the gas. It will click off the gas probably 3 or 4 times before we can get the truck filled.
Feb 03, 2023
SEATS,ENGINE
1 complaint
Seat are stitching are coming off vehicle. Reddit and a lot of Ram groups have state concern do this. Manifold bolts break ad tend to melt because of truck heat.
Jan 17, 2023
ELECTRICAL SYSTEM,STRUCTURE,FORWARD COLLISION AVOIDANCE
1 complaint
The truck has problems with electrical on and off. Today because driver assistance sensors did not work I got into a wreck.
Jan 02, 2023
Crash: 1
Injuries: 2
VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM,VISIBILITY/WIPER
1 complaint
Our defrost system on windshield is only working on one side. First things first, the Vin number and the picture listed does not match our vehicle so I will be calling the the safety line to get it fixed. When googling the Dodge recalls. It popped up as a recall but I guess it’s not on our vin number dodge yet? Then the truck automatically started smelling like antifreeze. When driving it sometimes loses power to the gas pedal and starts to slow down! The back windshield started leaking the same day as the defrost malfunction. There is no dash signal when there’s low air in tires….. And depending on speed of the dodge started making like dying whale moaning sounds. When turning the truck off, it stops for a minute, but then it starts again. This truck only has 50,000 miles on it and it should not be tearing up this quick as it is. When pushing the push start on and off, it always goes into a cc mode instead of turning off Last but not least the gas tank is malfunctioning when you put the gas pump into the tank I think the gas is leaking out and you have to constantly reset the gas pump handle. Also, the tailgate is getting stuck and you cannot open it. I’m afraid it’s going to come open when driving. Thank you for your time. Hope to speak with you soon. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Dec 23, 2022
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,BACK OVER PREVENTION
1 complaint
The dashboard cluster frequently goes blank. This is where I can see the speed I’m driving, if my oil needs to be changed, my backup camera and warning messages etc. this is a complete safety hazard. I went to get my inspection and emissions done and they couldn’t complete it because they couldn’t gather the information needed because the dash was blank. I also see that this an ongoing problem with rams and I’m not the only one, there have been 100s of people stating the same thing. I feel like this is something that needs to be rectified. My car is only 2 years old it shouldn’t be having these major issues already.
Nov 28, 2022
ELECTRICAL SYSTEM,VISIBILITY
1 complaint
The contact owns a 2019 Ram 1500. The contact stated that rainwater had leaked into the vehicle from the top seal around the rear window and into the rear brake light wiring harness. The contact was concerned about an electrical short due to moisture leaking into the wiring harness. The cause of the failure was not yet determined. The local dealer was notified of the failure; however, the manufacturer was not yet notified of the failure. The failure mileage was 55,000.
Nov 23, 2022
STEERING,ELECTRICAL SYSTEM,LANE DEPARTURE
1 complaint
My vehicle is experiencing electrical issues that cause major systems to stop working while driving. This includes internal messaging screens, blind spot warning and various other systems failing. The most serious of which is the electronic power steering. It went out several times while driving and I nearly lost control of the vehicle. The first time it happened I was traveling and had to take the vehicle to a non dealer repair shop where they replaced the alternator. This initially appeared to resolve the issue but ultimately the problem returned with a few days. FCA has been unable to determine the cause and my truck remains at a local dealership.
Nov 08, 2022
AIR BAGS,SEAT BELTS,FORWARD COLLISION AVOIDANCE
1 complaint
My vehicle had issues in which all safety features have been turned off in the truck in June of 2022. Two dealerships have determined that it is a module but Ram has not been able to get the part now going on 5 months. Airbags, Lights, Safety features are all not working. I have tried to escalate but no response. I keep being told month after month that this will be corrected but still nothing. This is a major concern as this is a vehicle that has to be used and yet it is completely unsafe.
Oct 05, 2022
LANE DEPARTURE,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE
1 complaint
The instrument cluster often does not illuminate upon startup and as a result, the odometer, speed, parking sensors among other things do not alert me in the display. Some times upon starting the vehicle it starts up fine, other times it does not light up for a few minutes/miles than turns on, or does not turn on at all. There is currently a recall for this same issue "V83" for 2019 Ram 1500's, which is what I own, but I am told that my VIN was not listed in the recall. There is a lot of chatter online with others describing the same issue. I have not taken it to the dealer or had it inspected yet. This issue started a few months ago, is intermittent, but seems to now be happening every few startups.
Sep 26, 2022
POWER TRAIN,ELECTRICAL SYSTEM,SEAT BELTS
1 complaint
-SEAT BELT DOES NOT RETRACT ON DRIVER SIDE -WAS PROVEN TO DEALER SHIP -DIDNT WANT TO FIX (GLENDALE DODGE - LOS ANGELES -KEY INGITION TURN OFF BY IT SELF WHEN STARTING TRANSMISSION LOSS POWER FAILE SWTICH GEARS DURING TRAFFIC - MILLAGE ON TRUCK 47K
Sep 21, 2022
POWER TRAIN,SEAT BELTS
1 complaint
The contact owns a 2019 Ram 1500. The contact stated while driving 30 MPH, he pulled on his seat belt for adjustment and the seat belt would not retract. The vehicle was taken to the dealer and the mechanic stated the vehicle was not included in NHTSA Campaign Number: 20V580000 (Seat Belts). The vehicle was not repaired. On another occasion, the contact stated while driving 40 MPH, the vehicle would not accelerate as needed with a roaring sound coming from the vehicle. The contact stated that while decelerating he heard a clicking sound as if the transmission had shifted gears. The contact stated the vehicle accelerated and then operated normally. The vehicle was taken to the dealer and the contact was informed that the vehicle was not under warranty. The vehicle was not diagnosed or repaired. The manufacturer was contacted and notified of the failure. The contact was informed that the vehicle was not under recall. The failure mileage was 30,000.
Sep 21, 2022
POWER TRAIN,SERVICE BRAKES,ENGINE
1 complaint
Twice now the truck has acted like the gas pedal was stuck down even though it was fully released. The first time I was parking in my carport, I had just put the truck into park, and the rear tires started spinning and spitting rocks. I had to shut the truck off to get it to stop. If I hadn't had the brakes on to stop initially I would have went through the wall in my carport. Took the truck to the dealership, they said there was a recall on the floor mats, they replaced those, and sent me on my way saying that was the problem. The second incident was a week later while approaching red light at a downhill intersection I applied the brakes, but the truck continued to accelerate aggressively. The rear of the vehicle started to slide back and forth from the force of the tires spinning. I was going to hit the vehicle in front of me, so I had to forcefully put the truck from drive straight into park and turn the engine off. I had to flatbed the truck back to the dealership due to safety concerns, they kept if for seven days, and when I went back they said they couldn't find anything wrong with it. They said perhaps it's driver error and wouldn't say much else ,and they won't do anything about it because they couldn't get the truck to replicate what happened to me. The paperwork they gave me shows that only drove the vehicle one mile at best.
Sep 12, 2022
ELECTRICAL SYSTEM,AIR BAGS,SEAT BELTS
1 complaint
While driving the airbag disabled light, driver seatbelt sensor and auto park disabled light came on. This has been a recurring issue since my purchase in February 2022. I believe this is a safety issue because the airbag may fail to deploy in the event of a collision. The vehicle will be inspected by the dealership it was purchased at on 6/21/22.
Jun 20, 2022
AIR BAGS,SEAT BELTS,ENGINE
1 complaint
The contact owns a 2019 Ram 1500. The contact stated that the center display screen failed to turn on upon starting the vehicle or while driving. The contact also stated that the rearview camera failed to activate while the vehicle was in reverse. The contact stated also that the forward collision chime would engage while driving with no vehicles nearby. Additionally, the contact stated that the check engine warning illuminated intermittently and the engine made abnormal sounds while depressing the accelerator pedal. The contact also stated that the RPM was malfunctioning. The contact then received notification of NHTSA Campaign Number: 19V407000 (Air Bags, Seat Belts) which the dealer associated with the failure. The dealer completed the recall repair dealer however, the failure persisted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 70,000.
May 19, 2022
EXTERIOR LIGHTING,UNKNOWN OR OTHER
1 complaint
The direction signals will only work when taking a right turn. The signal stalk will not return to the neutral position and the signal will not shut off after making a right turn. In order to shut off the right signal, I must pull the signal stalk to the left turn position. However, the left turn signal will not operate. Further when making a right turn the signal will begin operating even though I have not engaged the turn signal. The truck is only 38 months old, with only 18,600 miles on it. The turn signal is a lifetime part and should last decades and hundreds of thousands of miles. It is dangerous to operate the vehicle in traffic especially at night as I cannot signal a left turn. I took it to the dealer, but the service agent wanted me to pay $145 just to diagnose the problem and then parts and labor. The vehicle is just beyond the 36-month warranty, but at only 18,600 miles, the dealer should repair this as it is a safety issue.
Feb 15, 2022
POWER TRAIN,UNKNOWN OR OTHER,ENGINE
1 complaint
When I come to a sudden or slow stop either coming to a stop sign or going around a corner or traffic jam on the highway, my truck will sometimes surge and accelerate suddnly before coming to a complete stop. When that doesnt happen the truck will just drop into nuetral and the cluster will display " please shift to park then select desired gear". Its not just annoying but a safety issue since ive almost been rear ended twice and almost t-boned while my wife and 8 year old daughter were in the car with me. I cant moved till i stop the vehicle to put it in park and then back in drive everytime it does it. Its been happening ever since 25k miles and im at 52k miles. Ive take. It to the dealer twice and they daid they couldnt replicate the problem so they couldnt do anything. Then no dealer near me does courtesy vehicles except one 50 minute away from me but they only have two courtesy trucks and they are always out and have no idea when they will get them back and i work out of my truck so i need a truck so i can never schedule an appointment to take my truck in for anything including this issue. I just want my brand new truck to work that im paying $600 month for. I dont wanna trade it in and get stuck on a new loan and more money out of my pocket. This is the most aggravating experiance of my life and no way to reconcile the issue in site. Please help.
Feb 13, 2022
POWER TRAIN,FUEL/PROPULSION SYSTEM
1 complaint
Just left my house. Came up to the second stop light, about 4 blocks away from my house , slowed down to stop for the red light when the truck just shuts off. The lights came on in the information center and stated to put the truck in park and restart the truck. There was a red lightning bolt displayed in the info center as well. This is about the 5th time the truck has done this, just stalling and shutting off for no reason. Seems to only do this within 5 minutes of starting the truck after it has been parked for hours.
Feb 08, 2022
ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE
1 complaint
The instrument cluster has stopped working. I am no longer able to view things such as speed, tire pressure, oil life, warning lights and signals and more. This was functioning properly when I bought the truck but recently has gone blank for days and then came back on. It went out again about 5 days ago and has been out since. I have researched he'd online and in message boards and have seen many other cases of this happening with other Ram trucks.
Oct 25, 2021
STEERING,UNKNOWN OR OTHER,ENGINE
1 complaint
5.7 2019 Ram 1500 Rebel with MDS engine stop with low MPH and turning onto oncoming traffic. I was not accelerating, nor applying the brake. Just slowly rolling into a left turn. It has happened about 4 times and usually during a U-turn. Only two options to get it out of condition during oncoming traffic!!! 1) Engine dies, apply the brake, shift to park, release the parking brake, shift to drive 2) While still rolling in turn, engage/turn the shifter to neutral and lightly touch the brake pedal, the engine will start, then shift into drive
Oct 15, 2021
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,SERVICE BRAKES
1 complaint
The headlights will flicker. Coming off a stop the parking break would flash as a failure and not available. Goes on and off along with a few lights on the dash.
Sep 08, 2021
STEERING,UNKNOWN OR OTHER,SERVICE BRAKES
1 complaint
This truck makes a grinding or rubbing sensation when turning and when turning and breaking. The sensation comes from the steering column and vibrates through the steering wheel. It is audible as well. Obviously, this is a concern not only for me any my occupants, but for others on the road way as well as I do not know what is causing this rubbing or grinding. This vehicle has been checked out by my dealer and they do not know what is wrong with it, although they were able to experience the problem for themselves. They also informed me that this is a known issue and that Chrysler is aware of the problem as there are many other trucks like mine with this defect. This issue started very sporadically and has continually gotten worse.
Aug 23, 2021
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
1 complaint
The contact owned a 2019 Ram 1500. The contact stated that while inside of her residence the vehicle was parked in the driveway when without warning the vehicle independently engulfed with flames. The fire department was contacted and came out to the resident and extinguished the flames. A police report was filed. The vehicle was deemed a total loss by the insurance adjuster who was contacted and came out to the resident. The vehicle was not towed. The dealer was contacted and informed the contact that no recalls were under the VIN. The manufacturer was made aware of the failure and started an investigation. Damages from the flames were done to the left side of the contact residents. The failure mileage was unknown at this time.
Aug 11, 2021
Fire: 1
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,LANE DEPARTURE
1 complaint
THE CAR IS OFF AND THE RADIO TURNS ON BY ITSELF. WHILE THE CAR IS IN MOTION THE AIRCONDITIONER WORKS OCCASIONALLY (NOT VERY OFTEN) AND WHEN THE AC GOES OUT THE POWER WINDOWS GO OUT AS WELL. THE WARNING SENSORS ON SIDE DO NOT WORK EITHER.
May 12, 2021
UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
WHILE DRIVING ON APRIL 15, 2021, STOPPED AT A RED LIGHT AND CAR COMPLETELY SHUT OFF AND WOULD NOT START BACK UP. TRIED JUMPING CAR NUMEROUS TIMES BUT STILL WOULD NOT START. HAD CAR TOWED TO DEALER AND CAR STILL WOULD NOT START. DEALER CAN NOT DIAGNOSE WHAT ISSUE IS AND CAN NOT DEFINE WHY CAR CUT OFF IN THE MIDDLE OF TRAFFIC
Apr 20, 2021
STEERING,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE
1 complaint
PASSENGER SIDE TIE ROD INNER END OUTER SEPARATED AND UPON INSPECTION THREADS HAD RUSTED AND THEY PULLED APART IN A SIMPLE LEFT TURN. LUCKILY IT AS AT LOW SPEED, BUT HAD JUST GOTTEN OFF THE INTERSTATE AT 70 MPH. THIS COULD HAVE BEEN A CATASTROPHIC ACCIDENT HAD IT HAPPENED ON THE INTERSTATE. DEALERSHIP AND TOW TRUCK DRIVER SAID THEY HAD NEVER SEEN THIS ON A 2019 VEHICLE WITH LESS THAN 100,000 MILES.
Mar 29, 2021
AIR BAGS,VEHICLE SPEED CONTROL,SERVICE BRAKES
1 complaint
ON 2-23-21 MY SERVICE AIRBAG SYSTEM LIGHT, SERVICE ANTILOCK BRAKE SYSTEM LIGHT, SERVICE ELECTRONIC STABILITY CONTROL LIGHT, ABS LIGHT CAME ON AND CRUISE CONTROL STOPPED WORKING ON MY 2019 RAM 1500. THE TRUCK IS UNDER WARRANTY AND THE DEALERSHIP IS MAKING ME DRIVE MY VEHICLE BECAUSE THEY DONT HAVE THE PARTS TO FIX IT.
Mar 13, 2021
STEERING,WHEELS,UNKNOWN OR OTHER
1 complaint
ALIGNMENT IS OFF AND I ONLY HAVE 22,000 MILES ON VEHICLE AND IT'S WORN ONLY THE OUTSIDE EDGE OF TIRES ALIGNMENT IS OFF NEARLY 1.5-2 INCHES
Mar 09, 2021
STRUCTURE,SEATS,VISIBILITY/WIPER
1 complaint
I HAD NOTICED THAT THE REAR WINDOW ON THE DRIVERS SIDE WOULD LEAK A SMALL DRIBBLE OF WATER AFTER A CAR WASH OR A HEAVY RAIN. THE VEHICLE WAS NOT MOVING AT THE TIME OF DISCOVERY. I TOOK MY TRUCK INTO MEADOR CDJR IN FORT WORTH TX AND THEY REMOVED AND REPLACED THE REAR SEAT AND REAR WINDOW. THEY INSTALLED A NEW WINDOW SEAL AND REPLACED THE REAR SEAT. THEY COVERED THIS AS A WARRANTY ITEM WITH NO CHARGE TO ME.
Jan 10, 2021
SEATS,UNKNOWN OR OTHER
1 complaint
REAR WINDOW PLASTIC CRACKED/LEAKING WHEN RAINING OR GOING THROUGH A CAR WASH. DEALER FIXED 3RD BRAKE LIGHT AND RESEALED ANTENNA BUT WINDOW STILL LEAKING HEADLINER AND SEATS GET SOAKING WET I HAVE A VIDEO OF THIS HAPPENING BUT IT WON'T LET ME UPLOAD IT
Dec 31, 2020
AIR BAGS,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE
1 complaint
ON 11/20/20 MY RAM TRUCK WAS HIT ON THE RIGHT FRONT CORNER AND TOTALED. WE WERE AT A STOP LIGHT AND JUST STARTED TO COMPLETE A LEFT HAND TURN ON A CITY STREET WHEN THE OTHER DRIVER RAN A RED LIGHT, HE WAS ISSUED A CITATION FOR RUNNING A RED LIGHT, AND WAS "PROBABLY" SPEEDING. WE WERE IN A 35MPH ZONE. THE AIR BAGS FAILED TO DEPLOY. I CONTACTED CHRYSLER AND THIS IS PART OF THEIR CONCLUSION. "THE CONCLUSION OF THE INVESTIGATION IS THAT THE RATE OF DECELERATION NECESSARY TO ACTIVATE THE AIR BAG SYSTEM WAS NOT PRESENT DURING THIS ACCIDENT. A INFORMATION REGARDING THE AIR BAG SYSTEM MAY BE FOUND IN YOUR OWNER'S MANUAL. FOR ADDITIONAL FACTS, YOU MAY ALSO WANT TO VISIT NHTSA WEBSITE: HTTPS://WWW.NHTSA.GOV/EQUIPMENT/AIR-BAGS. IN OTHER WORDS ANY TIME YOU ARE HIT AND DON'T HAVE ADVANCE WARNING WHERE YOU CAN TAKE YOUR FOOT OFF THE ACCELERATOR THE AIR BAGS WILL NOT DEPLOY BECAUSE YOU CAN'T DECELERATE. IF YOU DON'T SEE THE ACCIDENT ABOUT TO HAPPEN, WHY WOULD YOU TAKE YOUR FOOT OFF THE ACCELERATOR AND SLOW DOWN??. THIS CONCLUSION MAKES NO SENSE AND LOOKS TO BE AN EASY OUT TO TRY AND AVOID ANY PERCEIVED PROBLEM WITH THEIR AIR BAG DEPLOYMENT SYSTEM. THANK YOU*DT*JB*DT*JB*DT*JB
Dec 25, 2020
Crash: 1
Injuries: 2
STEERING,ELECTRICAL SYSTEM,VISIBILITY/WIPER
1 complaint
STEERING- POPPING/ GRINDING NOISE WHEN TURNING TO THE RIGHT. SLOW TURNS IN TOWN AND TURNS ON HIGHWAY RAMPS. HAVE TAKEN TRUCK TO DEALERSHIP WITH NO RESOLUTION TWICE. ELECTRICAL- BACKUP CAMERA STAYS ON AFTER PUTTING VEHICLE IN DRIVE. COMPUTER-RADIO-PHONE RESETS ITSELF EVERY COUPLE OF WEEKS SINCE I BOUGHT THE TRUCK WITH NO FIX.
Nov 19, 2020
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
1 complaint
THE CHECK ENGINE LIGHT HAS BEEN ON SEVERAL TIMES. I'VE DROPPED MY TRUCK OFF AT CROWN DODGE OF FAYETTEVILLE AND WAS TOLD ON TWO SEPARATE OCCASIONS THAT'S EVERYTHING WAS TAKEN CARE OF. TODAY 1 NOVEMBER 2020, I'VE PURCHASED A BRAND NEW $200 DURALAST PLATINUM BATTERY AND IT'S STILL BEING DRAINED BY SOME UNKNOWN ISSUE. I RECEIVED SOME HELP OUTSIDE OF THE DEALERSHIP AND RECEIVED THE ERROR CODE P1DR3. I TOLD TOLD THAT WAS A DEALERSHIP CODE AND I WOULD HAVE TO RETURN THE VEHICLE TO GET IT RESOLVED. THIS WILL BE THE THIRD TIME IN A MONTHS TIME I WOULD HAVE TO BE WITHOUT MY VEHICLE. THE FIRST TIME THIS IS HAPPENED I WAS DRIVING 40-45 MPH AND THE TRUCK COMPLETELY SHUT OFF!
Nov 01, 2020
POWER TRAIN,WHEELS,SERVICE BRAKES
1 complaint
I HAVE A 2019 RAM 1500 I BOUGHT LAST YEAR THAT NOW HAS 20,000 MILES. WITHIN 5,000 MILES, I NOTICED BRAKE NOISE ISSUES AND TOOK THE VEHICLE TO THE LOCAL DEALERSHIP IN COLORADO SPRINGS, CO (I BOUGHT THE TRUCK IN LEESBURG, VA). THEY TOLD ME EVERYTHING FROM BAD BRAKE PADS TO ROTORS TO MOUNTS - AFTER I REFUSED TO ACCEPT THEIR CLAIM OF NOT BEING ABLE TO FIND ANYTHING. AFTER TAKING IT IN APPROXIMATELY 6 OR 7 TIMES, THEY FINALLY CHANGED MOUNTING ASSEMBLIES, AND THE NOISE WENT AWAY. HOWEVER, I STARTED GETTING A VIBRATION BETWEEN 45 AND 60 MILES AN HOUR. I TOOK IT IN AGAIN, AND THEY SAID MY TIRES NEEDED TO BE REBALANCED, ROTATED, AND THEY SUSPECTED THEY HAD UNUSUAL WEAR SOMEWHERE. OF COURSE, THE PERSON TELLING ME THIS PROCEEDED TO SHOW ME MY TIRES AND NOTICED THEY WERE ALMOST LIKE NEW. HE SAID THEY FIXED IT TO THE POINT IT WOULD ONLY VIBRATE BETWEEN 75 AND 80 MILES. SINCE THEN, THE VIBRATION STILL PRESENTS ITSELF BETWEEN 45 MILES AND UP & NOW MY BRAKES ARE SQUEALING AGAIN.
Oct 04, 2020
VISIBILITY,ELECTRICAL SYSTEM
1 complaint
TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED WHILE DRIVING 30 MPH AT NIGHT, THE INSTRUMENT PANEL WAS REFLECTING ON THE FRONT DRIVER'S SIDE WINDOW MAKING IT DIFFICULT TO SEE THE ROADWAY CLEARLY. THE VEHICLE WAS TAKEN TO LOCAL DEALER TATE SERVICE CENTER LOCATED AT 7139 RITCHIE HWY, GLEN BURNIE, MD 21061, (410) 443-0859 AND THE DEALER WAS MADE AWARE OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000. *LN *TR
Sep 16, 2020
UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
1 complaint
THE AIR DAM WILL NOT EXTEND DOWN AFTER REACHING THE REQUIRED SPEED, THUS THROWING A CEL. BELIEVE THE MOTOR IS STICKING OR GASKET/SEALS ARE DRIED AND WON'T TURN THE SHAFT TO RELEASE THE DAM.
Jun 14, 2020
AIR BAGS,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
1 complaint
THE FIRST ISSUE WAS THE AIRBAG LIGHT CAME ON WHEN STARTING AND STAYED ON SINCE AND THE APP SAID AIRBAG MAY NOT DEPLOY. THE DEALER SAID IN MAR IT WAS SAFE TO DRIVE. IN APRIL THE TRUCK WHILE ENGAGING THE CRUISE WOULD SPEED UP ABOVE CRUISE SET OR JUST TURN OFF WITHOUT BREAKING. NOW NO CRUISE AT ALL AND I AM DISABLED SO IT WOULD BE NICE TO HAVE THAT FEATURE FOR LONG DRIVES. I CALLED AGAIN THEY SAID I WAS WELCOME TO CALL HQ. NOW NOT EVEN A MONTH LATER I HAVE NO HORN WHILE DRIVING AND NEEDED IT. THIS IS THE LAST STRAW. HOW IS THIS SAFE WITH NO AIRBAGS OR A WORKING HORN? *TR
Jun 11, 2020
LATCHES/LOCKS/LINKAGES,UNKNOWN OR OTHER
1 complaint
THE DOOR LOCKS HAVE HURT ME TWICE NOW. THE LEDGE OF THE DOOR IS A TOTALLY NORMAL PLACE TO REST YOUR ARM. ONCE WE GET GOING THEY AUTOMATICALLY LOCK AND PINCH THE HECK OUT OF ME LEAVING BROKEN SKIN AND BRUISING. *TR
Jun 05, 2020
Injuries: 1
STEERING,POWER TRAIN,VISIBILITY/WIPER
1 complaint
SPEEDOMETER AND ENTIRE INSTRUMENT CLUSTER STOPPED WORKING, WIPERS STARTED WORKING, TRANSMISSION WOULD NOT SHIFT. MESSAGE ON CLUSTER STATED TO GET WHERE YOU'RE GOING AND DON'T TURN ENGINE OFF OR IT MAY NOT RESTART. DRIVEABILITY WAS GREATLY REDUCED, POWER STEERING SEEMED TO BE LESS EFFECTIVE. ERROR AND WARNING MESSAGES FROM ALL THE ELECTRONIC MODULES FLASHED ON THE DRIVER DISPLAY IN SEQUENCE. DEALER STARR MOTORS OF SUFFOLK, VIRGINIA INDICATED THAT WITHOUT AN ACTIVE CONDITION THEY CANNOT TROUBLESHOOT AND REPAIR SO THEY SENT US BACK OUT ON THE ROAD WITH THIS VEHICLE. ERROR CODE U1817 IS DISPLAYED AS A NON-ACTIVE HISTORICAL DIAGNOSTIC TROUBLE CODE. HITTING A BUMP IN THE ROAD SEEMED TO TRIGGER MOMENTARY RETURN OF CLUSTER FUNCTIONALITY, WITH A RETURN TO NON-FUNCTIONALITY SHORTLY THEREAFTER.
May 04, 2020
WHEELS,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
1 complaint
STARTED WITH TELLING ME MY TIRE WAS FLAT. I PULLED OVER ON THE SIDE OF THE HIGHWAY WHICH IS DANGEROUS AND THE TIRE WAS FULL OF AIR. THEN TOLD ME ELCECTROIC BRAKES NEEDED TO BE SERVICED. NOT TOO LONG AFTER THAT IT KEPT TELLING ME THE FOUR WHEEL DRIVE IS NOT WORKING. I HAVE NEVER PUT THE TRUCK IN FOUR WHEEL DRIVE. ALSO THE ABS SERVICE LIGHT WAS FLASHING. TOOK IT BACK TO DEALERSHIP 4 DAYS AFTER I BOUGHT IT AND THEY TOOK IT INTO THEIR SHOP AND 'FIXED' IT IN A FEW MINUTES. VERY NEXT DAY EVERYTHING STARTED AGAIN. TOOK IT BACK TO DEALERSHIP AND THEY HAVE KEPT IT OVER THE WEEKEND. WHEN I CALLED THEM AT LUNCH ON FRIDAY TELLING THEM I WAS BRINGING IT BACK THEY ASKED ME TO WAIT TIL NEXT WEEK TO BRING IT. THIS IS THEIR SECOND CHANCE TO GET IT RIGHT. IT HAS BEEN A NIGHTMARE. I BOUGHT A TRUCK BECAUSE I HAVE A SMALL FARM AND I NEED IT TO FEED AND WATER MY ANIMALS. THEY HAVE HAD TO GO WITHOUT WATER ONE DAY BECAUSE I HAVEN'T HAD MY TRUCK 3 OUT OF THE FIRST EIGHT DAYS AFTER BUYING IT. ALSO THEY DIDN'T WANT TO GIVE ME A RECEIPT FROM WHEN I BROUGHT IT THE FIRST TIME UNTIL I HAD TOLD THEM I HAD ALREADY CALLED THE AG OFFICE.
Apr 11, 2020
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPER
1 complaint
IN OCTOBER 2019, THE UCONNECT SYSTEM IN MY 2019 RAM 1500 BEGAN TO MALFUNCTION. IT STARTED WITH GPS COORDINATES BEING MISALIGNED TO MY CURRENT LOCATION, BUT QUICKLY PROGRESSED TO MALFUNCTIONING IN ALL ASPECTS OF THE SYSTEM. ON DECEMBER 30, 2019, THE ENTIRE SYSTEM FAILED, RENDERING A BLACK SCREEN AND NO ABILITY TO CONTROL THE CRITICAL FUNCTIONS IN THE VEHICLE (MAINTENANCE, LIGHTING, CLIMATE, OR SAFETY CAMERAS). WITHOUT THE UCONNECT SYSTEM, IT IS IMPOSSIBLE TO MODIFY ANY OF THE SETTING FOR THE VEHICLE.
Feb 19, 2020
SUSPENSION,STRUCTURE,UNKNOWN OR OTHER
1 complaint
MY VEHICLE HAS BEEN IN SERVICE FOR OVER 6 MONTHS. THEY ARE UNABLE TO FIGURE OUT WHAT IS WRONG. MY RAM CONSTANLY MAKES A BANGING NOISE WHILE DRIVING. THEY CHANGED THE ENTIRE FRONT END AND THE NOISE CONTINUES. ALSO HAVE A MILDUE SMELL AND PICTURES OF WATER LEAKING DOWN THE INSIDE OF THE WINDSHIELD. OPENED A CASE WITH FCA THEY REFUSE TO BUY THE TRUCK BACK
Feb 03, 2020
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,AIR BAGS
1 complaint
THE REAR CENTER BRAKE LIGHT APPARENTLY LEAKS INTO THE CABIN. THIS IS A COMMON 1500 2019 PROBLEM. IT LEAKS INTO THE CEILING SURROUNDING AIR BAGS AND OTHER ELECTRONICS. HOW IS THIS NOT ALREADY RECALLED? IT LEAKS CONSTANTLY SO HOW CAN ONE TELL WHEN IT OCCURS?
Dec 21, 2019
POWER TRAIN,VISIBILITY/WIPER
1 complaint
#1 COMPLAINT- THE PANORAMIC SUNROOF SOUNDS LIKE IT ISN'T FULLY SHUT WHEN AT HIGHER SPEEDS (80+) AND WHENEVER THERE ARE CROSSWINDS. I TOOK IT TO THE DEALER AND THEY SAID THEY CURRENTLY HAVE THREE OTHER CUSTOMERS WITH THE SAME COMPLAINT AND THAT THERE WASN'T A FIX CURRENTLY. #2 COMPLAINT- A CLIP TO THE SLIDING REAR WINDOW TO THE BED OF THE TRUCK (PICTURE PROVIDED) HAS BROKEN TWICE BY JUST OPENING UP THE WINDOW FROM THE DRIVERS SEAT. TOOK IT TO THE DEALER THE FIRST TIME AND IT WAS FIXED. NOT EVEN A WEEK LATER, THE SAME PART BROKE A SECOND TIME. WILL BE TAKING IT BACK INTO THE DEALER SOON. #3 COMPLAINT- THERE'S A CLUNKING NOISE COMING FROM THE FRONT LEFT SUSPENSION AREA WHEN CERTAIN SIZED BUMPS OR HOLES ARE HIT WHILE DRIVING AT LOWER SPEEDS. I TOOK IT INTO THE DEALER AND THEY SAID THAT'S A KNOW PROBLEM, BUT THAT THERE WASN'T A FIX CURRENTLY.
Oct 11, 2019
AIR BAGS,SEATS,SERVICE BRAKES
1 complaint
SINCE BUYING THIS TRUCK (2019 RAM 1500) PURCHASE DATE 02/09/2019 MY AIRBAG LIGHT COMES ON I IMMEDIATELY TOOK IT BACK TO THE DEALERSHIP NAPLETON CHRYSLER JEEP DEALERSHIP (855)517-8371 THEY KEPT MY VEHICLE 3 WEEK AFTER I WAS TOLD PARTS WILL BE IN 2-3 BUSINESS DAYS! THEN 5 DAYS LATER I WAS I WAS TOLD PARTS ARE ON BACK ORDER WITHOUT GIVING ME A REPLACEMENT VEHICLE. THE SERVICE TECH (ERIC) NEVER CALLS ME BACK I HAVE TO KEEP GOING BACK IN FORTH TRYING TO GET A STATUS UP DATE ON MY VEHICLE.BRAND NEW TRUCK AND NO PARTS FOR IT NOR DOES CAN THE MECHANIC FIND OUT HOW TO FIX IT !!!HE SAID THE MECHANIC CAN'T FOUND THE PROBLEM . I ALSO COMPLAINED ABOUT A SEAT MEMORY ISSUE THAT SAYS NEED SERVICING CONTINUES COMING ON SAYING NEEDS SERVICING. NO ACTION WAS EVER TAKEN TO REPAIR THE PISSUE. I SPOKE WITH THE SERVICE MANAGER ABOUT THESE ISSUE HE ASSURED ME THAT HE WILL WORK CLOSELY WITH ME AND SERVICE TECH TO FIX THE ISSUES IT NEVER HAPPEN IT WAS JUST TO STOP ME FROM COMPLAINING ABOUT THE SERVICE I HAVE BEEN RECEIVING AND IT HAS BEEN 3 MONTHS 10/06/2019 SINCE I LAST TALK TO THE SERVICE MANAGER. I BEEN DRIVING AROUND WITH A AIRBAG ISSUE WHICH IS A SAFETY ISSUE SUPPOSE I GET INTO A ACCIDENT WHAT WILL HAPPEN IF THE AIRBAG DOE'S NOT DEPLOY. I HAVE OTHER ISSUE THE NAVIGATOR ISSUES THE BREAKS SWEAKS RADIO BUZZ AND WHEN BACK UP THERE NOTHING BEHIND ME AND THE CAR STOPS REALLY HARD AND FLASHING WARNING LIGHT RED JERKING MY NECK REALLY HARD
Oct 06, 2019
VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,SERVICE BRAKES
1 complaint
SEVERAL TIMES THE VEHICLE BRAKES HARD (AS IN LOCKS UP THE BRAKES) WHEN BACKING UP AND AUTO BRAKING IS ENABLED, BUT NOTHING IS THERE. SAME THING WHEN DRIVING FORWARD, FORWARD COLLISION WARNING AUTO BRAKES WHEN NOTHING AT ALL IS THERE, ALMOST RESULTING IN BEING REAR ENDED AT LEAST TWICE BEFORE I TURNED IT OFF.. AT LEAST I AM ABLE TO TURN IT OFF. I KEPT THE WARNING ON, AND IT GOES OFF ALL THE TIME WHEN I CROSS SPEED BUMPS OR SHADOWS FROM OVERPASSES. THIS IS EXTREMELY DANGEROUS AND CONTINUES AFTER TSBS THAT ARE SUPPOSED TO ADDRESS. ANOTHER KNOWN ISSUE THAT RAM ISNT ADDRESSING PUBLICLY IS BRAKE SQUEALING - THERE IS AN INTERNAL MEMO ABOUT IT, BUT DEALERSHIPS ARE NOT ADDRESSING IT - IT HAPPENS WHEN YOU BREAK LIGHTLY TO SLOW DOWN BETWEEN 70-40 MPH, BUT THEY CAN NEVER SEEM TO REPRODUCE IT AT THE DEALER. I OPENED A CASE WITH RAM AND THEY HAVE DONE ANYTHING OTHER THAN WHAT THE DEALER DID...I AM MOST WORRIED ABOUT THE SAFETY FEATURES CAUSING AN ACCIDENT, PLEASE HELP! LATEST DATE THE FRONT COLLISION WARNING ACTIVATED WHEN NOTHING WAS THERE WAS TODAY. IT HAPPENS ALL THE TIME.
Sep 23, 2019
TIRES,WHEELS
1 complaint
THERE IS A VISIBLE CHUNK OF RUBBER MISSING FROM MY TRUCK TIRE. MY WIFE AND I NOTICED THE ANOMALY ON THE TIRE IN THE MORNING RIGHT BEFORE LEAVING TO WORK. I COMMUTE WITH THIS TRUCK MONDAY THOUGH FRIDAY, ON A SMOOTH HIGHWAY. THESE TIRES HAVE NEVER SEEN HARSH CONDITIONS. THIS IS NOT NORMAL, AND DEFINITELY NOT EXPECTED FOR A VEHICLE WITH SO FEW MILES ON THE ROAD. THE VEHICLE HAS 18400 MILES AND WAS PURCHASED NEW. THESE TIRES ARE MEANT TO LAST MUCH LONGER (5 YEARS / 65,000 MILES). THIS IS A DANGEROUS DEFECT, THAT CAN CAUSE ACCIDENTS ESPECIALLY SINCE ONE DOES NOT EXPECT THIS ISSUE TO ARISE. ADDITIONALLY, WHEN BROUGHT TO AN AUTHORIZED SHOP, WORKERS STATE THAT THIS IS NOT A WARRANTY ISSUE AND WILL NOT BE COVERED. THIS IS NOT ACCEPTABLE. MANUFACTURING DEFECTS SUCH AS THESE SHOULD BE COVERED UNDER WARRANTY.
Sep 20, 2019
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES
1 complaint
WHEN BACKING OUT OF THE DRIVEWAY WITHOUT ANY OBSTRUCTIONS THE BRAKE ASSISTANCE WILL ENGAGE. THIS HAS CAUSED INJURY WITH HEADS HITTING THE CEILING AND WHIPLASH. FCA/RAM SAYS THIS IS FUNCTIONING AS DESIGNED BUT AS DESIGNED THIS SHOULD HAVE PREVENTED AN ACCIDENT BUT DID NOT. THIS IS A CONCERN AS IT CAN CAUSE INJURY TO MANY BY ENGAGING WHEN THERE IS NO OBSTRUCTION OR ANYTHING TO CAUSE IT TO ENGAGE. THE DEALERSHIP HAS INFORMED ME THAT FCA IS AWARE OF THE ISSUE BUT NO RESOLUTION FOR THIS. I AM TIRED OF NOT BEING ABLE TO USE A SAFETY FEATURE DUE TO IT CAUSING INJURY AND NOT AVOIDING AN ACCIDENT. MY VEHICLE HAS BEEN AT THE DEALER SEVERAL TIMES FOR THIS AND ONE TIME THEY MADE IT WORSE. THE LAST TIME THEY SENT ME HOME WITH A SIMILAR TRUCK AND THAT ONE DID NOT DO IT EACH TIME LIKE MINE. SO THERE IS A VARIANCE IN THE CODE FROM ONE TRUCK TO ANOTHER THAT IS NOT CONSISTENT AND CAUSES MORE HARM THAN IT WOULD PREVENT. I LOOK FORWARD TO A RESOLUTION BY FCA AS THERE ARE MANY COMPLAINT VIDEOS ONLINE ABOUT HOW THIS ENGAGES FOR GRASS OR OTHER THINGS THAT ARE NOT AN IMMEDIATE DANGER. IT ALSO HAS DONE THIS WHEN IT WAS RAINING ON A FLAT SURFACE. THIS FEATURE NEEDS MORE TESTING AND AN UPDATE SOON TO BE CALLED A SAFETY FEATURE OF THE 2019 RAM BRAND. A LINK TO THE VIDEOS CAN BE SHARED AND WAS EMAILED TO THE [email protected] ADDRESS. THEY ARE TO LARGE TO LOAD ON THIS SITE DUE TO THE TIME LENGTH TO CAPTURE ALL DETAILS OF THE INCIDENTS. THE VIDEOS ARE BOTH OF THE NEWER RAM AND MINE. THE DIFFERENCE IS MINE HAS THE SMALLER SCREEN IN THE VIDEO. IT IS AN ONGOING ISSUE WITH A START DATE ABOUT 2 MONTHS AFTER I PURCHASED THE VEHICLE AND AFTER THE DEALER "FLASHED" THE PROGRAMMING DUE TO A RECALL.
Aug 22, 2019
AIR BAGS,STRUCTURE
1 complaint
I WAS DRIVING THE VEHICLE UNDER IDEAL CONDITIONS AND BOTH SIDES CURTAIN AIRBAG DEPLOYED TO INCLUDE THE SEAT AIRBAGS. THE CABIN BECAME SMOKY, CAUSING THE VEHICLE TO VEER OFF THE ROAD DUE TO NO VISIBILITY. THE VEHICLE WHEN UP AND EMBANKMENT AND BACK DOWN BEFORE COMING TO A COMPLETE STOP. *DT CONSUMER CONTACTED THE MANUFACTURE IMMEDIATEDLY AND WAS TOLD THAT AN INVESTIGATOR WOULD TAKE A LOOK AT THE VEHICLE. VEHICLE IS CURRENTLLY UNDER THE POSSESSION OF USAA AND IS IN THE PROCESS OF BEING TOWED TO SERVICE KING, 1635 FORT CAMPBELL BLVD, CLARKSVILLE,TN 37042 (931)245-1616. *JB *DT *DT *TR ATTACHED IS THE REQUESTED CDR REPORT (EDR DATA) FOR ODI XXXXXXXX. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Aug 04, 2019
Crash: 1
WHEELS
1 complaint
HAD TRUCK LESS THAN A WEEK, WHEN MY TIRE PRESSURES ALERTED THAT WERE LOW, ANYWHERE FROM 2-5 POUNDS. FILLED UP, AND A WEEK LATER, SAME THING. THIS ALSO HAPPENED ON MY 2016, BUT ROUGHLY ONCE A MONTH IF NOT LESS OFTEN.
Jul 18, 2019
STEERING,AIR BAGS,SEAT BELTS,SERVICE BRAKES
1 complaint
TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT RECEIVED A U-CONNECT SYSTEM NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 19V020000 (STEERING), 19V407000 (AIR BAGS AND SEAT BELTS), AND 19V067000 (SERVICE BRAKES, HYDRAULIC). PERFORMANCE DODGE RAM (555 MANTUA PIKE, WOODBURY, NJ 08096, (856) 848-5008) WAS CONTACTED AND STATED THAT THEY WOULD FOLLOW-UP WITH A RESPONSE. THE CONTACT DID NOT RECEIVE A RESPONSE AND WAS UNABLE TO SCHEDULE A DIAGNOSTIC APPOINTMENT. THE MANUFACTURER WAS CONTACTED TO ADDRESS PART AVAILABILITY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Jun 20, 2019
ELECTRICAL SYSTEM,AIR BAGS,SERVICE BRAKES
1 complaint
APRIL 30,2019 MY WIFE WAS IN OUR YARD AND MADE A SHARP RIGHT TURN INTO DRIVEWAY PUT ON BRAKES TRUCK DIDN'T STOP APPLIED BRAKES HARDER TRUCK ACCELERATED BRAKES DIDN'T STOP TRUCK AND PARK-ASSIST DIDN'T STOP TRUCK . TRUCK WENT THROUGH STEPS THEN HIT HOUSE KNOCKING HOUSE OFF FOUNDATION. AIR BAG DIDN'T DEPLORE. *BF*JB
Jun 19, 2019
Crash: 1
Injuries: 1
SUSPENSION,WHEELS
1 complaint
AT 18:00 MILES STARTED DEVELOPING A SHIMMY HAD TIRES ROTATED READ BALANCED HAS NOT CREATED THE PROBLEM
May 21, 2019
STEERING,SUSPENSION,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
THE VEHICLE INITIALLY HAD A REPORTED STEERING FAILURE TWICE ON DECEMBER 19TH. THIS WAS REPORTED TO NHTSA UNDER FILE 1162423. THE VEHICLE WAS TAKEN TO THE DEALER THE SAME DAY. THE DEALER WAS UNABLE TO DETERMINE WHY THIS OCCURRED. THEN, AGAIN ON DECEMBER 30TH THIS OCCURRED AGAIN AT HIGHWAY SPEED, ALMOST CAUSING A COLLISION. IMMEDIATELY CONTACTED THE DEALER AGAIN AND THE DEALER WAS CONCERNED OVER SAFETY ISSUE AND OFFERED A RENTAL VEHICLE WHILE INSPECTING THE VEHICLE. ON THE WAY TO THE DEALER THIS MORNING, THE POWER STEERING TURN OFF AND AGAIN THE MESSAGE CENTER DISPLAYED IN RED " POWER STEERING UNAVAILABLE SERVICE REQUIRED".. THIS WAS DISPLAYED ON THE PRIOR OCCASIONS.... WHILE DRIVING SLOWLY TO THE DEALER THIS LOSS OF STEERING OCCURRED ANOTHER 3 TIMES INTERMITTENTLY WITH ANOTHER WARNING "SERVICE AIR SUSPENSION IMMEDITALEY".... KEEP IN MIND THAT WHEN THE POWER STEERING LEAVES WITH ELECTRONIC STEERING VERY LITTLE CONTROL REMAINS. SINCE THIS HAS BEEN REPORTED TO THE DEALERS AND ALSO TO NHTSA NUMEROUS TIMES FROM VARIOUS GEOGRAPHIC AREAS SINCE AUGUST 2018 I AM SURPRISED THAT A RECALL HAS NOT BEEN ISSUED AND OR A REMEDY THROUGH THE DEALERS.
Dec 31, 2018
VEHICLE SPEED CONTROL,ENGINE
1 complaint
THE TRUCK HAS BEEN SELF ACCELERATING AND CAUSING ME TO SLAM ON BREAKS TO AVOID ACCIDENTS. IT WAS FIRST HAPPENING ON THE HIGHWAY AND IT WENT 50-70MPH BY ITSELF. THEN IT HAPPENED TODAY ON THE CITY STREET AND ALMOST CAUSED AN ACCIDENT. IT WAS CLAIMED TO BE A SENSOR PROBLEM, BUT IT HAPPENED AGAIN TODAY AND I BARELY MADE IT TO THE DODGE DEALERSHIP. THE CAR HAS MULTIPLE WARNING LIGHTS COME ON AND THEN WILL SELF ACCELERATE AND ONLY ALLOW YOU TO BRAKE. SOMETIMES IT FLOORS IT FROM A STOP AND OTHER TIMES IT BARELY MOVES BUT SELF ACCELERATION SHOULD NOT BE HAPPENING AND ITS A MAJOR CONCERN. *DT VIN IS NOT AVAILABLE *JB *DT*JB *BF CONSUMER STATED VEHICLE CONSIDERED FOR LEMON LAW AND DEALER AND CONSUMER WORKING ON GETTING A NEW VEHICLE.*JB
Dec 17, 2018
VISIBILITY/WIPER,Other/Unknown
1 complaint
WHEN THE TEMPERATURE IS "COLD" (36 DEGREES AND BELOW) THE BACKUP CAMERA DOES NOT WORK. THE SCREEN DISPLAYS A COMPLETELY BLUE SCREEN WHEN THE BACKUP CAMERA ENGAGES (WHEN REVERSING, OR WHEN SELECTING THE BACKUP CAMERA VIEW INTENTIONALLY). THIS HAPPENS WHEN IN PARKED, WHEN IN REVERSE, AND WHILE DRIVING WHEN THE TEMPERATURE IS 36 DEGREES OR BELOW. I DO NOT KNOW THE EXACT TEMPERATURE WHEN THE CAMERA STARTS/STOPS WORKING, BUT IT HAS HAPPENED TO ME AT LEAST 5 TIMES, AND ON THE DAYS I RECORDED IT THE TEMPERATURE WAS 36 DEGREES, AND 35 DEGREES. IT DOES NOT HAPPEN WHEN THE TEMPERATURE IS IN THE 40S OR HIGHER.
Nov 28, 2018
SUSPENSION,UNKNOWN OR OTHER
1 complaint
WHILE DRIVING SOMETIMES THERE IS A NOISE UNDERNEATH BY THE STEERING SUSPENSION AREA. FEELING LIKE IF SOMETHING LOOSE. MOST NOTABLE WHEN HITTING A HOLE, DITCH OR UNEVEN ROAD AS WHEEL TURNS. TOOK VEHICLE TO DEALER EVEN THOUGH THEY HEAR IT ALSO, ALL VEHICLES MAKE THE SAME NOISE.
Nov 04, 2018
STEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
1 complaint
WHILE DRIVING MY WORK TODAY I WAS TAKING A LEFT TURN AND MY POWER STEERING STOPPED WORKING. MY CAR HAD THE POWER STEERING LIGHT POP UP AND ALSO MY SCREEN IN MY GAUGE CLUSTERED SAID, "POWER STEERING UNAVAILABLE SERVICE REQUIRED." I LITERALLY ALMOST CRASHED INTO A HUGE ELECTRICAL POLE. DUE TO MY STEERING WHILE BECOMING EXTREMELY STIFF. MY CURRENT MILAGE IS 2270.6 MILES. ABOUT A MINUTE LATER MY POWER STEERING CAME BACK AND MY TRUCK WAS FINE. WHILE PARKING MY TRUCK AT WORK IN THE PARKING LOT ABOUT 5 MIN. AFTER THE FIRST FAILURE MY POWER STEERING FAILED AGAIN BUT CAME BACK WITHIN SECONDS. ON THE WAY HOME FROM WORK TONIGHT MY POWER STEERING FAILED AND DIDN'T COME BACK FOR ABOUT 8MINS/SEVERAL MILES. MY POWER STEERING CONTINUES TO FAIL THEN COME BACK TO NORMAL THEN FAIL AGAIN. THE VEHICLE WAS IN MOTION AND ON A CITY STREET. THIS OCCURS RANDOMLY WHILE TURNING AND OR GOING STRAIGHT.
Oct 21, 2018
4.6/5.0
97 reviews

Where to Find VIN for Problems Check

To check for problems and complaints on your 2019 RAM 1500, you'll need the VIN number. Find your VIN in one of these 4 common locations.

Where to Find VIN Number on 2019 RAM 1500 for Problems Lookup - Dashboard, Door Jamb, Engine Bay, Documents

Understanding VIN Structure for Problem Reports

Each character in your 2019 RAM 1500 17-digit VIN helps identify specific complaints and problems affecting your vehicle model.

2019 RAM 1500 VIN Structure for Complaint Verification - WMI, VDS, Check Digit, Model Year, Plant Code

How to Check 2019 RAM 1500 Problems in 3 Steps

1

Locate Your VIN

Find the 17-character VIN on your 2019 RAM 1500 dashboard (visible through windshield), door jamb, engine bay, or vehicle documents.

2

Review by Component

Browse owner-reported complaints organized by vehicle component (engine, transmission, brakes, electrical) to identify common issues and problem patterns for this model year.

3

Check Safety Issues

Review crash and fire incidents for each component to assess safety concerns. Contact your RAM dealer or report problems to NHTSA at SaferCar.gov.

Frequently Asked Questions

How many problems does the 2019 RAM 1500 have?

The 2019 RAM 1500 currently has 1361 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2019 RAM 1500?

The most common problems reported for the 2019 RAM 1500 are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2019 RAM 1500 problem data come from?

All problem and complaint data for the 2019 RAM 1500 comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

How do I report problems with my 2019 RAM 1500?

You can report safety problems with your 2019 RAM 1500 directly to NHTSA at SaferCar.gov or call 1-888-327-4236. Your complaint helps identify patterns and may lead to recalls or investigations.

Where can I find my VIN to check problems?

Your 2019 RAM 1500 VIN is located in 4 places: (1) Dashboard near windshield on driver's side, (2) Driver's door jamb sticker, (3) Engine bay, (4) Vehicle registration and insurance documents.

Is the 2019 RAM 1500 reliable?

Reliability can be assessed by reviewing the number and severity of owner complaints for the 2019 RAM 1500. Check complaints by component, crash reports, and fire incidents above to evaluate potential issues and problem patterns.

Other Years - RAM 1500 Problems

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