2020 RAM 1500 Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
VIN Decoder
557
Complaints Reported
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Complaints by Component
UNKNOWN OR OTHER
64 complaints
A warning “Service Electronic Stability Control” is on and off when I’m driving. Brought it to local Ram Dealer but they said they can do anything about it.
Dec 20, 2025
I opened my passenger side front door. The running board deployed. When the running board contacted my shin it automatically retracted. However, my dog got his paw caught between the running board and the truck frame. The running board did not sense the obstruction. I had to hold my dog down to close the door and open it again to deploy the running board. My dog bit me in the process because he was scared.
Nov 17, 2025
Bolts in the 2nd flange on the exhaust before the muffler break due to manufacture issue. Causes an exhaust leak and an issue with the vehicle power.
Nov 17, 2025
UNKNOWN
Nov 10, 2025
Exhaust manifold bolt broken causing exhaust gasses to leak in engine bay. Due to location of exhaust leak, it pulls exhaust gases into cab.
Oct 11, 2025
+ 59 more complaints for this component
ENGINE
51 complaints
The generator bearings are making a wining noise. It was confirmed by an experienced independent mechanic that the E-torque generator needs replacement. The dealer said the generator is not in stock. Further research showed the part is on back order for months, with thousands of others waiting and in the same boat of no parts available.
Jan 25, 2026
This engine has failed by the head gaskets, literally all 4, cracking/breaking. This caused coolant to leak into the engine, mix with the oil, depleating the coolant, thereby causing the truck to overheat and break down. With repairs this continues to happen. 3 times to be exact! This cannot be normal for this engine especially when this happened with less than 90K miles on the engine.
Jan 20, 2026
Smoke leaks into cabin when heat is on. Possibly coolant/heating core. I saw many complaints for the same issue on the internet and figured i would make an official complaint
Dec 04, 2025
The e-Torque motor generator unit is failing, rendering the truck unsafe to drive. Catastrophic failure of this unit while in operation would likely cause loss of control. Signs of failure primarily have been increasing noise in the unit common to bearing failure. The component was inspected by an independent service center and confirmed to need immediate replacement. The part is currently unavailable from any source, and the manufacturer reports a back order with no known date of availability.
Nov 11, 2025
I leased this vehicle, brand new. I bought out the lease just over a year ago. The truck has under 113,000 miles. I drove the vehicle to New York for a trip. The motor started, knocking, ticking real bad so I pulled into the shop (Monroe) they looked at the engine and said it's blown. They was no waring/check engine light never came on. Gauges were fine (digital). It cost me 16 grand to put a new motor in and dodge will not cover it. The mechanic also stated, he sees these engine blown (V6) all the time in my RAM and in the Durango's.
Oct 29, 2025
+ 46 more complaints for this component
ELECTRICAL SYSTEM
43 complaints
I own a 2020 Ram 1500 with approximately 61,000 miles. I started noticing a clicking/grinding around the motor area at around 59,000 miles. I brought the truck to a local mechanic, who diagnosed it as a possible alternator issue. He suggested bringing it to RAM service because it may be covered under warranty. I followed up by bringing it to RAM to diagnose the issue. After multiple visits, they could not pinpoint the issue, however recommended replacing the belts and adjusters. Over the course of the next month, the clicking/grinding got louder. I made another appointment with RAM, and while I was on my way over there the truck had catastrophic failure and seized all operations. Thankfully I wasn't going more then 20MPH or else something really bad could have happened. At that time, the truck was reading code U0594, which translates to "Invalid Data Received From Hybrid/EV Powertrain Control Module". I had to get the truck towed to RAM, where they have now had it for about one month. Originally they had said that I would need to buy a new alternator and associated belts/adjustors and battery because i was beyond any standard warranties on the truck, with estimates over what the vehicle is worth, however some personal research found that there is a federal emissions warranty that covers an issue like this. I was fortunate enough to get a loaner car from the dealer two weeks after my truck seized up. I have read online that this is becoming a more common issue with these trucks and feel the manufacturer should raise a warning to their consumers. Had I been on the highway when this happened, who knows where I could be.
Jan 25, 2026
This is a 2020 Ram 1500 3.6L Big Horn. Blinker is constantly on for right turn when blinker arm is in neutral position. The only way to turn it off is to put the blinker arm down as if you are signaling a left turn. As such, I have no left turn signal. This could be dangerous for changing lanes especially on the highway. I have not brought this to a dealer yet and no one has looked at it yet except me. There was/is no warning signal. I have seen recall A2B/NHTSA 24E-082 which identifies two part numbers and also states that similar parts (SCCM) may be affected. I think I have a defective SCCM but there is no recall on my vehicle.
Dec 10, 2025
The alternator failed on my vehicle leaving the vehicle without any power in the middle of the interstate roadway having to manually pushed to the side of a very busy highway then towed to a repair shop afterwards. Simply put, my truck just killed in the middle of a interstate very shortly after having a low battery light come on. Speaking with the repair people at the Ram dealership there is no way to repair the alternator and they currently have over 5,000 of these on backorder from them going out in other vehicles with the same alternator. Warning lamps came on the dashboard but only about 30 minutes before the vehicle lost power and was unable to move.
Dec 04, 2025
The vehicle had 2 leaks; 1 at the rear cabin window and 1 at the rear brake light. Both of these areas are part of a TSB/class action lawsuit. Water was getting in and caused the module to go bad. The module not working in turn caused the battery to die and because of all the failed attempts and overloading the starter, the starter ended up going out after they started fixing the module.
Nov 26, 2025
The contact owns a 2020 Ram 1500. The contact stated while driving at 20 MPH, the message "Alternator Fault Detected" was displayed. The vehicle lost motive power and came to a complete stop in the middle of the roadway, where the vehicle was unable to restart. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed or repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 40,000.
Oct 06, 2025
+ 38 more complaints for this component
VISIBILITY/WIPER
35 complaints
The driver's side windshield wiper is not working because the wiper arm attachment (at the spindle) is stripped. The motor spindle rotates but the wiper does not wipe the windshield. Visibility during rain, snow or other dirt or mud being splattered on windshield during driving. No dealer interaction yet, just noticed today while out driving. No inspection by 3rd party. No warning indicators, lamps or messages.
Dec 23, 2025
In 2022, I had the dealer replace the driver's visor because it broke and was hanging down by its electrical connection. It was obstructing the drivers forward view. This repair was covered under the bumper to bumper warrantee. In 2025, the visor broke again exactly as before however, this time the repair will not be covered as a defect. Online, there are a lot of people who are having the exact same issue with their visors. I believe that this issue is a major safety issue because it distracts and blocks the drivers view and should become a recall issue
Nov 08, 2025
THE REARVIEW CAMERA ON THE VEHICLE DISPLAY A BLACK SCREEN IN PLACE OF THE REARVIEW IMAGE. THIS PROBLEM HAS BEEN FIXED BY THE DEALER MULTIPLE TIMES AND AFTER A WHILE THE REARVIEW CAMERA DISPLAY A BLACK SCREEN AGAIN. THIS IS AN ISSUE WHEN BACK PARKING OR JUST GETTING OUT FROM PARKING SPOT. ITS HARD TO SEE WHAT ITS BEHIND, SPECIALLY CHILDREN WALKING BEHIND IT. PLEASE I ASK TO LOOK INTO THIS ISSUE FURTHER SINCE I CONSIDER IT CAN PREVENT ANY FUTURE ACCIDENTS.
Oct 07, 2025
I have had to replace the Driver's Side sun visor on my truck twice due to failure of the bracket holding the visor in place. The most recent time this happened was this month (August 2025). While I was entering the freeway in heavy traffic the visor fell down and was flopping in my face while I was traveling at approximately 70mph. I had the sun in my face, traffic beside me and had to use my left hand to catch the visor while avoiding a collision with a truck. The problem does not seem to be isolated to the Ram line of vehicles as we had the same problem with visor failure on my wife's 2023 Jeep Wagoner (vin [XXX] ). The bracket that holds the visor in place has a "push in tab/fitting" made of inferior material that is only about 1/8" thick and needs to be redesigned. I have attached photos of the failed part. Regards, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Aug 28, 2025
The windshield wiper system is currently pumping wiper fluid but not on the windshield, instead it is somehow sending it to the passenger side of the front hood and draining directly on the ground. I took it to the dealer and was told several other vehicles came in with the exact same issue and was told it would be addressed but as of now it has not
May 02, 2025
+ 30 more complaints for this component
STEERING
31 complaints
While driving on highway service power steering warning light came on and I lost power steering nearly resulting in a crash. Vehicle towed to dealership. Electronic power steering was faulty and had to be replaced along with the entire rack and pinion gear at a cost of nearly $4k
Sep 17, 2025
The contact owns a 2020 Ram 1500. The contact stated while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. In addition, the “Service Power Steering” warning light was illuminated. The contact stated that the vehicle stalled in the middle of a busy roadway. The contact stated that her small children were occupants of the vehicle during the failure. The contact was able to get the vehicle over to the shoulder of the roadway. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The contact referenced a recall with a similar failure; however, the VIN was not included. The failure mileage was approximately 109,857.
Jul 10, 2025
Power steering light continually goes on and off. Took it to dealership and they said they’ve had many many new models of this Ram come in with the same problem. They quoted me for a gear rack saying it’s some kind of defect and the whole thing would need replaced (2,000$ +). I’ve looked through forums and countless drivers have reported the same issue. I’ve had this truck for just over 100,000 miles, with regular maintenance to every aspect of it. I don’t feel we should be responsible for a fault of the manufacturer. Please help!
Jun 25, 2025
The contact owns a 2020 Ram 1500. The contact stated that upon starting the vehicle, the steering wheel started vibrating. The contact attempted to restart the vehicle and after the vehicle started, the “Power Steering Service” message was displayed on the instrument panel. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the steering assembly was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 62,250.
Jun 06, 2025
The power steering froze and caused me to lose control. Almost hitting my car port. Thank goodness I wasn’t on the highway. Up to that point it operated perfectly. According to internet common problem that has caused accidents. Factory will not repair. Truck currently unmovable
Jun 01, 2025
+ 26 more complaints for this component
FUEL/PROPULSION SYSTEM
26 complaints
When fueling, gas pump kicks off due to pressure build up inside of tank/filler neck. Gas has spilled out on vehicle from filler neck when this has happened. Have to constantly hold gas nozzle in a very slow trickle to be able to fuel truck. Sensor is not serviceable due to being inside gas tank. Has been an ongoing issue since first starting with no remedy from dealerships.
Jan 13, 2026
Entered vehicle and notice strong smell of gasoline, driving my young kids to daycare and preschool they complained of the smell and we had to lower windows. Upon dropping them off, went to mechanic who confirmed it was a fuel system issue, fixed a valve. Following few days the truck has issues starting and is stalling and jerking at lights. I return to the mechanic who advises it is the same issue and relates to the fuel pump system failing and they have ordered the part that is on a 45 day backlog. Problem persists and make my trucks unsafe to drive and I am unable to drive it. I have spoken with RAM who advised my truck model is not included in the recall AND is freshly out of warranty. This is extremely frustrating I have to spend thousands to replace this and am unable to drive my truck for approximately 2 months IF the part arrives on time.
Dec 01, 2025
Having problems when fueling up my 2020 Ram Limited. When trying to refuel truck at the gas pump it continuously shut off. Not sure if it's a filter problem or what
Oct 29, 2025
While refueling my 2020 Ram 1500 Laramie with the large (33 gal) fuel tank, the fuel pump "vacuum-assisted automatic shutoff" or "nozzle shutoff mechanism" is triggered dozens of times prior to the tank actually reaching a full level. I have been experiencing this issue consistently for the past year and it has occurred, to the same degree, at each of the fill-ups conducted at a variety of gas stations during this time. I've had an independent service center diagnose the issue and they recommended I take it to a dealer for service and also report the issue because this has been a common issue they have seen. Other Ram 1500 owners on internet forums also report having had this issue. The safety issue is that gas may become trapped in a fuel system component where it shouldn't be collecting which exposes vehicle occupants to an increased risk of fire in the event of an accident. Furthermore, this condition makes it nearly impossible to know when the fuel tank is full because the shutoff mechanism is triggered many times prior to full. This results in over-filling the tank and possibly having fuel remain in the filler neck, which also unnecessarily increases the risk to vehicle occupants to fire or explosion if involved in an accident. Vehicle owner manuals and gas station pump warning stickers typically warn operators of the dangers of over-filling or "topping off" fuel tanks specifically for this reason. With the system not operating correctly, the risk of overfilling is severe and unsafe.
Aug 12, 2025
While trying to fuel vehicle, it will not take fuel , fueling sprays gasoline out of the fueling tube ,
Mar 12, 2025
+ 21 more complaints for this component
STRUCTURE
25 complaints
My 2020 Ram 1500 multifunction tailgate likely got stuck can’t open
Dec 20, 2025
My electronic tailgate latches failed while I was driving down the road, I was towing a trailer, the tailgate got pinned between the tongue of the trailer and the jack, below I will provide pictures of both my damaged tailgate and trailer, i know there was a recall on this problem, that problem has already been addressed prior to this incident by the dealer, I believe this is a very unsafe problem to have as it can cause harm to others on the road.
Nov 10, 2025
The contact owns a 2020 Ram 1500. The contact stated that the driver's side sun visor was fractured, causing the sun visor to fell and obstruct the contact's view while driving. The contact stated that the driver's side sun visor had previously been replaced three times, and the passenger's side sun visor had been replaced four times; however, the failure persisted. The vehicle was taken to the dealer, who determined that the driver's side sun visor needed to be replaced again. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 41,000.
Apr 07, 2025
The Back Window By Factory Default. The model with One Big back window with mini Slide window in middle.Its been Verified By Authorized Mechanic and Autobody Shop.Have Documents but need Mopar or NHTSA help to fix this Safety issue.I now have water seeping into Cab.Ruining my Interior.Please help me
Apr 06, 2025
The contact owns a 2020 Ram 1500. The contact stated that the trim on the rear glass detached and failed to prevent water from entering inside the vehicle. The contact stated that there was water accumulating underneath the carpet, and there was mold on the carpet. There was no warning light illuminated. The contact stated that recently the third brake light failed and allowed water inside the vehicle. The vehicle was taken to a dealer, where it was determined that the plastic trim had detached. The contact related the failure to TSB: 23-074-23. The repair was pending. The manufacturer was notified of the failure. The failure mileage was approximately 61,000.
Mar 27, 2025
+ 20 more complaints for this component
POWER TRAIN
23 complaints
I had just started my vehicle and drove about 3 blocks and was running 40 miles per hour when the truck sounded like it was revving up and it went into neutral and slowed down. I was able to pull to the side of the road and put the truck into park. I put it back into drive and drove back home. It was scary because I had small children with me and it happened at an intersection.
Jan 20, 2026
Please see attachment:
Nov 05, 2025
Automatikgetriebe Schalthebel auf " P " verriegelt. Schalthebel kann man nicht aus der Parkposition lösen. Seit 16,08,2025 steht Auto in der Werkstatt.
Sep 22, 2025
Have a whirring, whining noise and at my Feb 2025 service, was told it was the e-torque assembly bearing and it was loose. Part is on back order for months since this is a common issue and will cost over $1400 for part alone. Was told not covered under warranty but believe that the dealership is wrong BUT am reading it was recalled in the 2021 RAM 1500 but I am having same issue with my 2020 and I am reading I am not alone.
Apr 27, 2025
The motor generator has effected the ess (engine start stop) system and at a stop it does not restart the vehicle when you let off the brake. It startes and then jumps forward creating a safety hazard if there is a vehicle in front of you or a pedestrian in the crosswalk. This is a concern that seems to happen with this system frequently through web searches that I have seen. My truck is at a dealer now to diagnose the problem with the system.
Apr 08, 2025
+ 18 more complaints for this component
ELECTRICAL SYSTEM,ENGINE
23 complaints
After hearing a grinding noise coming from the engine, I took the vehicle (2020 RAM 1500 w/5.7L eTorque) to the dealer. It's been waiting for a replacement MGU (Motor Generator Unit) for over 3 weeks but I'm told it might take months to get a replacement part. Fortunately, I discovered this before having a breakdown on a busy highway or up in the mountains. Had that occured, I most certainly would have lost the ability to steer the truck and braking would have been diminished. I'm hoping this manufacturing defect is elevated to safety recall status in the hope of preventing future loss of life.
Nov 21, 2025
The etorque generator stopped working, I can’t find the part in any dealership since it’s back ordered with no release date on more than 10,000 parts according to all the dealerships
Nov 06, 2025
The tensioner pulley seized up causing the serpentine belt to break and taking the MGU E Torque Alternator out. We have learned that there are no MGU parts available and we are one of 4000 waiting with no ETA available. You can’t buy a used one as they can not be reprogrammed to a different truck.
Oct 10, 2025
I purchased a brand new 2020 Ram 1500 with 5.7-liter hemi ETORQUE engine in 2020. The vehicle had been making a squealing noise since before 40k miles. Dealership was unable to identify issue on numerous occasions. On 4/8/2024, with vehicle mileage at 74k miles, the noise worsened to a point where the vehicle was not drivable. They identified the "Alternator" (MGU) to the etorque needed to be replaced. The part was on back order and did not arrive until 6/24/2025. At which the dealership replaced the part and expedited the return of the vehicle without proper assurance that the replaced part, fixed the vehicles problem. Less than 375 miles later, a system battery saver came up on the dash. Turning off all electronics in the vehicle including but not limited to A/C and radio. Temps were more than 100 at this time. Within less than 550 miles, the vehicle lost all power and shut off while in the middle of an interstate. I lost my power steering and luckily was able to move onto a narrow shoulder but was left in a very dangerous situation with my family on the side of a high-speed interstate, awaiting a tow truck for hours, without rear end protection. There were a lot of close calls and no urgency from RamCare Stellantis. I was told that the vehicle can only be seen by a certified ram technician. The only certified Ram Dealership that was willing to help was more than 30 minutes away, where the vehicle still sits today. Now the vehicle has been at a dealership since that break down on 7/3/2025. Awaiting another back ordered part, with no estimated eta. This time it is awaiting a 48V Power Pack, related to 8yr/80k mile warranty. I am having to pay out of pocket for a rental, while still paying on a car loan and insurance on a vehicle I have not been able to use since April. Customer service has been horrific handling my case. Leaving myself with no certainty that I will ever see my vehicle again or if the long awaited back ordered part will in fact fix the issue.
Sep 24, 2025
2020 RAM 1500 with a bad MGU (Motor-Generator Unit). Dealer says they have 2 trucks already waiting on the same part since January. There is a massive backlog and Chrysler is not offering anything on when this will be available. It's on an "engineering hold". It will eventually fail in these trucks and render them inoperable. Waiting 8-9 months for a part should never be an option in any scenario. This is also covered under the Federal Emissions Warranty.
Aug 20, 2025
+ 18 more complaints for this component
FUEL SYSTEM, GASOLINE,ENGINE
19 complaints
The contact owns a 2020 Ram 1500. The contact stated while driving 60 MPH, the message "Service High Pressure Fuel Pump" was displayed. The check engine warning light was illuminated, and the vehicle lost motive power. The contact was able to pull over to the right side of the roadway. The contact turned off and restarted the vehicle, and the vehicle operated as intended. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine); however, the repair failed to fix the vehicle. The failure reoccurred after the recall repair. The manufacturer was not notified of the failure. The failure mileage was 35,000.
Jul 31, 2025
The contact owns a 2020 Ram 1500 The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System Gasoline, Engine) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Aug 27, 2024
The contact owns a 2020 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle was hesitating while accelerating. The dealer was contacted. The manufacturer was made aware of the issue. The failure mileage was 20,000. Parts distribution disconnect.
Apr 18, 2024
The contact owns a 2020 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mar 14, 2024
The contact owns a 2020 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving at approximately 35 MPH, the check engine warning light illuminated. The contact stated that the vehicle lost motive power and almost stalled. The contact stated that the failure was intermittent but had become a recurring failure. The contact had taken the vehicle to a dealer and was advised that the parts were not yet available. The failure mileage was approximately 71,000. Parts distribution disconnect.
Dec 08, 2023
+ 14 more complaints for this component
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
9 complaints
To Whom It May Concern, I am submitting this email to document a vehicle safety issue involving my 2020 Ram 1500 (5.7L eTorque). In November 2025, the vehicle experienced a failure of the eTorque motorized alternator / belt starter generator system, resulting in a loss of the electrical and charging system. As a result, the vehicle became non-drivable. The vehicle was delivered to an authorized Ram dealership on November 18, 2025, and has remained there continuously. The manufacturer (MOPAR / Stellantis) has confirmed the failure is warranty-covered, but has advised that the required part is on indefinite backorder with no firm ETA. As of the date of this email, the vehicle has been out of service for over 60 days and cannot be safely operated. This issue appears to be widely reported nationwide (I was told by Landers Dodge in Norman, OK that the part is on backorder, and that there are currently 4,678 on Back Order. They also said that they’ve had a RAM there since last Oct. 2025 (this was on 12/12/2025 at 12pm) among vehicles equipped with the eTorque system, indicating a potential systemic defect affecting vehicle operability and safety. I am submitting this email in addition to my formal NHTSA complaint to ensure the issue is fully documented. Thank you for your attention. Sincerely, [XXX] 2020 Ram 1500 VIN: [XXX] Mileage: 79K INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Jan 15, 2026
The mgu/generator went out and left me stranded due to battery failure. I had no steering or power brakes. Everything electrical failed. Have been waiting for new mgu for 2 months.
Oct 21, 2025
My 2020 Ram 1500 etorque had a major breakdown. My husband was driving down the highway in a construction zone when he lost power steering, power brakes and then the vehicle totally shut down. He had to steer it to the side of the highway, barely making it. We had the vehicle towed to the dealership who ran diagnostics on it and told us the Mechanical Generator Unit (MGU) needed to be replaced. The major issue: the MGU could not be found anywhere in the US. They wasn't able to order / backorder from anywhere. They said it could take months or longer to get the part. We couldn't go indefinitely without our truck so the dealer recommended we trade it in. That was our only option so that was what we were forced to do. We did not want another vehicle!! Ours was paid off.
Sep 19, 2025
RAM has a bad design on MGU's, new ones and old ones are failing, whining, causing engine spudder and no movement at times. Can't purchase one because RAM has them on "Engineering HOLD". Therefore they no they have an issue, not offer a replacement. I have been advised if they become available I'm looking at $2,000 for an alternator. That is insane.
Aug 15, 2025
I am writing to report a serious and dangerous issue with my 2020 Ram 1500. The vehicle has been randomly shutting off while I am driving, often accompanied by a strange acceleration or revving sound just before the engine dies. This has occurred multiple times without warning, creating an extremely unsafe driving situation. The issue happens at random and cannot be easily reproduced on demand, which I understand may make it difficult to diagnose. However, it is important to emphasize that this is a major safety risk that could easily result in a crash or injury.
Jul 16, 2025
+ 4 more complaints for this component
ENGINE AND ENGINE COOLING
9 complaints
The contact owns a 2020 Ram 1500. The contact stated that while the vehicle was parked or while driving, the contact smelled an abnormal exhaust odor, and there was a rattling sound coming from the exhaust manifolds. A dealer was not contacted. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was out of warranty. The approximate failure mileage was 56,900.
Dec 18, 2025
The contact owns a 2020 Ram 1500. The contact became aware of coolant fluid stains on the ground. The contact stated that while driving 40 MPH, there was an abnormal sound coming from the radiator fan. Upon inspection, the contact noticed that coolant fluid had accumulated on the fender under the radiator. The vehicle was taken to the dealer where it was diagnosed that the radiator seal had failed. The contact was advised that the radiator needed to be replaced. The vehicle was not repaired due to the cost. The contact stated that the failure persisted. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was approximately 60,000.
Jun 25, 2025
The contact owns a 2020 Ram 1500. The contact stated while driving 55 MPH, the vehicle began to shake violently, after which, the vehicle lost motive power. The engine stability warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the oil cooler, resulting in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 131,000.
Nov 20, 2024
The contact owns a 2020 Ram 1500. The contact stated that while driving at 45-50 MPH, the check engine warning light illuminated. There was an abnormally loud sound coming from the exhaust. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 48,000.
Sep 23, 2024
The contact owns a 2020 Ram 1500. The contact stated while driving at unknown speeds, there was an abnormally loud exhaust sound. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the exhaust manifold was cracked. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was approximately 51,000.
Sep 23, 2024
+ 4 more complaints for this component
SEAT BELTS
8 complaints
The drivers back seat seatbelt failed. My daughter and I were driving, and I had to stop suddenly, her car seat had been secured with the seatbelt and the seatbelt unlatched and sent her car seat flying through the cab of the truck.
Jan 13, 2026
While driving my 2020 Ram Rebel, the driver side seat belt locked up and will no longer retract. I took the vehicle into the Larry H. Miller Chrysler dodge dealership and they attempted to fix it but they were not successful. My truck only has 58,809 miles on it and they stated that it was no longer under warranty and that I would have to pay to replace it (roughly $750). Prior to the seatbelt locking, there were no indications that something was wrong. I believe not having a seatbelt that works properly puts myself or anyone else that would drive my vehicle at great risk if there was an accident.
Jul 30, 2025
The contact owns a 2020 Ram 1500. The contact stated while operating the vehicle, the front driver’s side seat belt did not properly retract to secure the driver. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 48,000.
Feb 14, 2025
The plastic seatbelt bracket over the right shoulder for the middle seat in the second row of the truck constantly breaks. I have had it replaced multiple times and it breaks immediately. This causes the seatbelt to be loose and fall into the crack between the seats. The seatbelt would malfunction and cause significant harm in an accident:
Nov 15, 2024
Seatbelt won't retract at all
Mar 04, 2024
+ 3 more complaints for this component
POWER TRAIN,ENGINE
8 complaints
My 2020 Ram 1500 exhaust manifold leak often causes a loud ticking noise, especially on startup, due to broken bolts or a cracked manifold.
Dec 20, 2025
I noticed an oil leak under the truck a few weeks after getting the oil changed at the dealership. I took it back and had them investigate. They advised me I needed to replace the oil filter housing assembly, to the tune of $1,000. As I did research i found d this this is a widespread common problem and is known. Faulty design of a plastic part. For this to be such a common issue and poor design (that could cause catastrophic engone failure resulting in accidents or fires) and not to be recalled and or covered is insane. It's such a known issue that aftermarket parts makers have made a version that is all aluminum to prevent the issue. RAM should be paying for the repair, not me.
Jan 19, 2025
I have a 2020 Dodge Ram that has 75,000 miles on it. It has already broke down requiring a new transmission ( Jan of 2023 at 61,349 miles) and on [XXX] at 83,000 miles I, again, broke down and found it to be a valve spring. I have inquired as to the frequency of these occurrences in other Rams and a was told neither one of these occurrences should have happened. I jumped the hoops of the warranty and have put out almost $1,000 for the warranty company to "inspect" the engine, valve spring & tranny items that I should not have had to deal with in the first place. At first, the warranty company was willing to discuss possible retribution of some sort given the rarity of the break downs that occurred. I had a caseworker and now I cannot get anyone on the phone to even discuss this with any longer. Always being told "In a meeting", "Not available". With my last call being today and told SOMEONE was going to call. I have received emails noting "it is being investigated" and also told someone would reach out. NOW I have developed anxiety over this truck as, I travel. I'm terrified that I will be stuck in the middle of no where in the middle of the night. Both occurrences happened at night while alone! I am a [XXX]! Perhaps that's why ? I have been without a vehicle since that time and even the auto repair place had a very hard time in getting warranty company to pay. Truck is home now but now Im afraid to drive it anywhere. This was my dream truck and Im heartbroken at the total disrespect that has occurred for my safety and for anyone else who has had to go through this - I do have invoices but it wouldn't let me download them. I can send them via email. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mar 06, 2024
My vehicle is a 2020 Ram/1500 BIG HORN/LONESTAR (with 5.7L HEMI - V8) My VIN is - [XXX] The Engine system failed/malfunctioned while driving on the highway. (It is currently available for inspection upon request.) I will however be taking the vehicle in for an engine rebuild and reinstall on or around May 30th, 2023. My safety and the safety of others was put great risk when my engine sputtered and vehicle rapidly slowed down on the freeway, during rush hour traffic; nearly causing rear end collision. Check Engine warning lamp came on and started flashing at the time of the failure, this was first time it happened. My vehicle was diagnosed from a mechanic/technician at Milosch's Palace Chrysler Dodge Jeep Ram in Lake Orion, Michigan. The technician said that the engine failed due to issue with Cylinder #7 and will need to be replaced - at a cost of nearly $11,000. I did find a licensed repair facility that will do a complete engine removal, overhaul and rebuild including a 24 Month Warranty. According to the gentleman at the repair facility, this is a common issue, and they are on working rotation, repairing 12-15 HEMI Engines at any time due to this common failure. 5.7L HEMI Valve Train issues have been documented over and over; this is a known issue for many years. There have been several cases where HEMI engine owners have filed lawsuits against automobile manufacturer, alleging defects or performance issues with their engines. In some cases, these lawsuits have been successful in securing damages for the owners. I could provide you with some general examples. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
May 12, 2023
This occurred twice under normal operating conditions. Started to proceed when light turned green RPMs went to 6000 and the gas pedal became mush no power, had to put truck back in neutral and then drive. That fixed the problem. This also occurred why driving on highway at 70MPH,applied gas and the RPMS went to 6000 pedal became mush basically lost power then put in neutral then drive again and the problem was fixed.
Feb 19, 2023
+ 3 more complaints for this component
SERVICE BRAKES
8 complaints
When vehicle drives in reverse, the rear brakes/ calibers having a loading moaning noise. The maoning noise is louder when the brakes aren't compressed and get a little quieter when they are compressed. It happens when it's cold out and the vehicle has been sitting for awhile. I'm afraid over time I will start causing issues for the rear brakes and make them malfunction.
Mar 12, 2022
AFTER SITTING OVERNIGHT, WHEN BACKING OUT OF DRIVEWAY, BRAKES HOWL/GROWL WHEN APPLIED. HAPPENS ONCE EACH DAY. MANY COMPLAINTS ON-LINE OF SAME THING HAPPENING TO DODGE RAM 1500 5TH GEN. SEE SERVICE BULLETIN 05-001-19. I HAVE OWNED THIS VEHICLE FOR ONE MONTH. BOUGHT IT WITH 5600 MILES ON IT. THIS HAS BEEN HAPPENING DAILY SINCE I BOUGHT IT.
Feb 22, 2021
WHEN ATTEMPTING TO STOP THE BRAKE FOR UPCOMING TRAFFIC THE BRAKE PEDAL WHEN TO THE FLOOR. TRIED PUMPING THE BRAKES AND THAT DID NO ACTIVATE THE BRAKING SYSTEM. RESULTING IN REAR ENDED A STOPPED VEHICLE AND PUSHING THAT VEHICLE INTO THE ONE IN FRONT. THERE WAS AMPLE ROOM TO STOP IF THE BRAKING SYSTEM HAD NOT FAILED. THE VEHICLE WAS RECIEVED ON GSA CONTRACT, IT ONLY HAD APPROXIMATELY 3200 MILES ON IT AND HAD NEVER BEEN SERVICED.*DT
Feb 17, 2021
OUR ISSUES WITH OUR 2020 DODGE RAM STARTED ON FRIDAY, JANUARY 15TH. AFTER ARRIVING HOME, I PARKED THE VEHICLE AND ENTERED MY HOME AROUND 6:45 PM(WITNESSED ON VIDEO); AT 7:45 PM I WENT OUTSIDE TO GET SOMETHING I HAD FORGOTTEN IN THE TRUCK AND NOTICED IT AT THE BOTTOM OF OUR DRIVEWAY (ON RING VIDEO). I WENT INSIDE TO GET MY HUSBAND WHO CAME OUT AND PULLED IT BACK INTO THE DRIVEWAY AND ENGAGED THE PARKING BRAKE.WE LEFT HOME THE NEXT DAY AND NOTICED THAT THE VEHICLE STARTED TO "CHUG" AS WE SLOWED DOWN AND TOOK A LEFT TURN. WE CALLED OUR DEALERSHIP AND WERE URGED TO BRING IN THE TRUCK THAT DAY AS THEY STATED THIS WAS A SAFETY ISSUE. UPON ARRIVING HOME TO UNLOAD EVERYTHING BEFORE HEADING IN, WE PUT THE TRUCK IN PARK. MY HUSBAND AND I EXITED THE VEHICLE (OUR CHILDREN WERE IN THE BACK SEAT) WHEN AT 1:27 PM IT STARTED TO ROLL BACK DOWN OUR DRIVEWAY. AFRAID FOR THE SAFETY OF OUR KIDS, MY HUSBAND QUICKLY JUMPED BACK IN AND APPLIED THE BRAKE MANUALLY. EVEN THOUGH THE TRUCK WAS IN PARK, IF HE TOOK HIS FOOT OFF OF THE BRAKE, IT WOULD CONTINUE TO ROLL. ONTUESDAY, JANUARY 19TH, A SERVICE MAN ASKED FOR MY HUSBAND TO COME IN AND DISCUSS THE CIRCUMSTANCES OF THE VIDEO WE SENT IN (RING VIDEO)) AND DO A TEST DRIVE WITH A TECHNICIAN. DURING THE TEST DRIVE THE TECHNICIAN DROVE THE TRUCK AND EXPERIENCED NO ISSUES, AT THIS POINT HE ASKED MY HUSBAND TO SWITCH SEATS AND DRIVE INSTEAD. ON LEVEL GROUND, THE TRUCK WAS PUT IN PARK, THE TECH ASKED HIM TO ENGAGE THE PARKING BRAKE AND THEN PUT IT INTO GEAR WITHOUT DISENGAGING THE PARKING BRAKE AND THE TRUCK STARTED TO ROLL FORWARD. ADDITIONALLY, HE HAD HIM DO THE SAME PROCESS IN REVERSE AND HAD THE SAME RESULTS WITH THE TRUCK ROLLING BACKWARDS. AT THIS POINT, THE TECHNICIAN SHARED THE SAFETY CONCERNS FOR OUR FAMILY AND WANTED TO RUN MORE TESTS SINCE THEY WERE ABLE TO DUPLICATE THE SAME ISSUE AS THE VIDEO WE HAD SENT IN ON FLAT GROUND.
Feb 11, 2021
BRAKE PEDAL TRAVELS EXCESSIVELY ON FIRST APPLICATION OF BRAKES WITH OVERALL POOR BRAKING PERFORMANCE. A RAPID SECOND OR THIRD BRAKE APPLICATION BRINGS BRAKE PEDAL UP TO NORMAL LEVEL, 1-2 INCHES HIGHER THAN INITIAL APPLICATION RESULTING IN NORMAL BRAKING PERFORMANCE. THE ISSUE FEELS LIKE OLD STYLE REAR DRUM BRAKES THAT NEED TO BE ADJUSTED BUT THIS TRUCK HAS MODERN 4-WHEEL DISC BRAKES. THE PEDAL HEIGHT TO FIRM SOLID PEDAL CAN BE EXPERIENCED PARKED OR IN MOTION. THE REDUCED BRAKING PERFORMANCE IS A HIGH RISK TO SAFELY DRIVING THE VEHICLE.
Oct 22, 2020
+ 3 more complaints for this component
SUSPENSION
7 complaints
Spring of the driver side strut collapsed at 34,000 miles.
Apr 30, 2025
MY STABILITY CONTROL WARNING IS CONSTANTLY GOING ON
Mar 14, 2025
The contact owns a 2020 Ram 1500. The contact stated while driving approximately 40 MPH, there was a dip in the road and the upper ball joint came out of the socket and the tire was pushed under the vehicle. The vehicle slid approximately 100 ft and came to a stop. The vehicle was towed to a dealer where it was diagnosed that the brake line, both control arms, and the trans axle needed to be replaced. The vehicle was not repaired. The vehicle was then towed to another dealer where it was diagnosed and determined that the brake line, lower control arm, and the trans axle needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 57,000.
Nov 13, 2024
The bags or compressor failed. Dealer could not diagnose which is a common problem. They just change parts and charge you until it’s corrected. Safety factor is off the charts because it makes it undrivable if it loses pressure with no warning. No lights or warning and front will slowly lose pressure until it bottoms out
Jun 18, 2024
The contact owns a 2020 Ram 1500. The contact stated that after parking the vehicle, the air ride suspension system malfunctioned, causing the frame of the vehicle to be lowered. The contact stated that the failure sometimes occurred on one suspension, and at other times on all the four suspensions. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. After retrieving the vehicle, the failure persisted. The manufacturer was notified of the failure. The failure mileage was 300. The contact stated that they have taken their vehicle to the dealership several times in an attempt to get it repaired but with no luck. The issue seems to be weather related since the most failures were reported when it was cold out.
Mar 02, 2023
+ 2 more complaints for this component
UNKNOWN OR OTHER,VISIBILITY/WIPER
7 complaints
I was driving back from Montana and my passenger side sun visor disconnected and was hanging from the wire causing a visibility issue when driving. Approximately 1 year ago the same thing happened to my driver side sun visor. This also caused problems with visibility while driving because it wouldn't remain in the locked position. It would hang by the wires. Both times I had the visor replaced at the Dodge dealership in Prescott Az. I was told my the service advisor that it has been a problem and they have had to replace quite a few. I asked if they have fixed the problem and he stated that it hasn't and its still the original parts. This is going to lead to a serious car accident or death if this problem isn't resolved by Dodge.
Jun 17, 2024
The drivers-side Sunvisor keeps falling down randomly and dangles in way of line of sight to the road. It will not stay up. The safety issue is while driving in heavy traffic in Houston, TX the visor fell down obstructing my view and I almost crashed trying to keep the Visor Up with one hand and avoiding cars changing lanes. I did take my truck to the dealer and they told me it would cost $180 just to look at and then they would tell how much it would cost to fix. I feel this should be a Safety Matter and corrected free of charge. I looked on the internet and it seems there are a lot of problems with this same issue. There were not any warning lights before or after the visor would obstruck my vision.
Aug 14, 2023
The passenger side visor constantly disengages from the ceiling and falls down blocking the view of the driver. The issue requires taking both hands and shoving the visor back into the ceiling. This happened so often that now the visor won't engage back into the ceiling and the wiring for the mirror light has also broken.
Nov 15, 2022
Air is blowing out of Defrost on all settings. This is a safety hazard in the summer as when it is high humidity outside and the A/C is set to blow out of front facing vents only the air still blows out of Defrost and causes the window to fog up and obstructs the view out of the front window. Also during the winter when defrost only made is set the same amount of air is now blowing out at my feet. The main safety concern is during the summer for the obstructed view out of the front window. Had this looked at during routine service and dealership said this is a known issue and they have no way to fix it at this time from RAM.
Nov 07, 2022
The visor on the driver’s side has had a component fail which causes the visor to fall down and block the driver’s vision. This is a significant safety hazard as it blocks the driver’s view and it takes two hands to push the visor back up so that it is not blocking the driver’s view. The dealer has inspected the vehicle and determined the part is not working properly and has agreed to a warranty repair. However, the part has not been available for four months. Internet reports suggests this is a widespread problem with the Dodge Ram. Having a malfunctioning component that causes the visor to block the driver’s view poses a significant risk that a driver could be in an accident because he or she cannot see the road ahead and cannot clear the field of view without taking both hands off the steering wheel. This is an ongoing risk for Dodge vehicles so long as Dodge does not produce adequate parts to repair the malfunctioning piece.
Oct 29, 2022
+ 2 more complaints for this component
AIR BAGS
6 complaints
On Thursday, January 8, 2026, I was operating my vehicle when an oncoming single vehicle traveling in the opposite direction entered a curve at an excessive speed, lost control, and crossed into my lane. I attempted to steer away to avoid the collision; however, the oncoming vehicle struck my vehicle along the driver’s side. The collision caused significant damage to the driver's side and resulted in a failure of the passenger-side rear wheel/tire assembly, complete detachment of the tire from the vehicle. During the collision, none of my vehicle’s airbags deployed, despite the side-impact nature of the crash and the force of the collision. 1. What component or system failed or malfunctioned, and is it available for inspection upon request? The airbag restraint system failed to deploy during a significant collision involving the driver. The vehicle and airbag system remain intact and are available for inspection upon request. 2. How was your safety or the safety of others put at risk? The lack of airbag deployment during a driver-side impact increased the risk of injury to me as the vehicle operator. Airbags are designed to provide supplemental protection in collisions of this type, and the absence of deployment reduced occupant protection. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? No diagnostic inspection or reproduction testing has yet been performed. Evaluation by a dealer or manufacturer representative is pending. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? Police responded to the accident scene. The incident has been reported to insurance representatives. Manufacturer inspection has not yet occurred, but the vehicle remains available for review. 5. Were there any warning lamps, messages, or other symptoms prior to the failure, and when did they first appear? No warning lights, dashboard messages, or other symptoms related to the airbag
Jan 12, 2026
The contact owned a 2020 Ram 1500. The contact stated that while driving 30 MPH when a medical emergency was experienced causing him to lose consciousness, as a result, the vehicle drifted off the roadway and crashed into a tree head-on where the vehicle came to a stop. During the impact, the front driver side, front passenger side, and passenger side curtain air bags were deployed however the driver side curtain air bag failed to deploy. The contact sustained upper and lower lip cuts that required stitches, 4 bottom teeth were fractured and extracted, 4 ribs on the right side, 1 rib on the left side, and contusion on the left lung that required medical attention. A police report was filed. The vehicle was towed and determined to be totaled. The dealer was not contacted, and the manufacturer was not made aware of the failure. The failure mileage was 37,300.
Nov 05, 2024
Vehicle was involved in a front end collision and was determined to be a total loss . None of the air bags deployed
Sep 16, 2024
I was in an accident with my 2020 Ram 1500 and took a couple horrible hits and the airbags never deployed and the end result was me getting hurt bad and now missing time at work over this incident.
Jan 23, 2024
The contact owns a 2020 Ram 1500. The contact stated while driving approximately 25-30 MPH, another vehicle ran a stop sign and crashed into her vehicle head-on. The vehicle then struck a pole. The contact stated that the air bags failed to deploy after the initial crash or after striking the pole. The contact sustained injuries to her ribs, head, left leg, lower back, pelvic bone, and sustained a concussion. Medical assistance was provided. The contact was unaware of any other injuries. A police report was filed. The vehicle was towed to the tow lot and was not diagnosed, inspected, or repaired. The contact was unaware if the vehicle had been deemed a total loss. The manufacturer was not notified of the failure. The failure mileage was 71,738.
Mar 21, 2023
+ 1 more complaint for this component
STEERING,ELECTRICAL SYSTEM
6 complaints
Sudden Loss of power steering after radiator fan shut off. Causing me to have to pull over and use all bodily force to turn the wheel
Dec 30, 2025
Steering became sluggish, jerky and erratic. Started sounding like the power steering pump was struggling/straining. I put it in the shop and they claim it’s the eps and rack and pinion gone bad. It is being replaced. How unsafe is this at low or highway speed? How many other complaints are there on this same subject and part? 2019 eps was recalled. How do I find out if I have 2019 parts in my 2020. I know sometimes they are interchangeable. I look forward to hearing from you.
Apr 18, 2025
Truck was responding perfectly fine until we stop to watch a movie at the theater last night. After the movie I turn on the truck and notice my power steering was not working and everything else on my truck works fine.
Apr 08, 2025
There is a high whining noise followed by a loss of power steering. There is a recall for the EPs system that stopped in 2019; however, 2020 is still using the same part. The recall should be extended to cover all vehicles manufactured using the part numbers associated with this issue. My truck is only at 50k miles, never off-roaded or abused, and maintained religiously by my personal mechanic. I was driving at 78 mph, and the steering locked up due to this issue. This created a hazardous scenario for me. The wheel released moments later, causing me to overcorrect and almost hit another car traveling on the highway in the adjacent lane. This has happened several times over the past week. I have adjusted my driving style until I can afford this VERY costly repair.
Apr 04, 2025
As I was backing out of my drive way my power steering stopped working and has been hard to turn the wheel. I moved the steering wheel up and down and it started working again, and then the next day it went back to no longer working.
Jan 15, 2025
+ 1 more complaint for this component
POWER TRAIN,ELECTRICAL SYSTEM
5 complaints
I am reporting a suspected safety defect involving the Motor Generator Unit (MGU) used in the eTorque system on my Ram 1500. The vehicle experienced an MGU failure that resulted in abnormal electrical behavior, warning messages, and impaired drivability. The vehicle was inspected by an authorized Ram dealership, which confirmed the MGU has failed and requires replacement. The MGU is currently on national backorder with no estimated availability date. As a result, the vehicle is inoperable or unsafe to operate and cannot be repaired in a reasonable timeframe. Why this is a safety concern: The MGU is critical to the vehicle’s starting, charging, and powertrain functions. Failure of this component presents safety risks including loss of propulsion, potential stalling or failure to restart, electrical system instability, and vehicle immobilization in traffic or unsafe locations. The extended inability to obtain replacement MGUs significantly increases these risks. Additional information: Based on dealer communications and publicly available owner reports, similar MGU failures and extended backorders appear to affect multiple Ram 1500 eTorque vehicles, indicating this may not be an isolated incident. Dealer/manufacturer actions: The dealer confirmed the failure and ordered the replacement MGU. No repair timeline or permanent remedy has been provided. Request: I am requesting that NHTSA review this issue to determine whether MGU failures in Ram 1500 eTorque vehicles constitute a safety-related defect requiring investigation and potential recall action.
Jan 27, 2026
When slowing down for a stop the transmission will shift into neutral and a warning will pop up on display “shift to park then desired gear” this is happing on my 2020 ram and my sons 2019 ram but the dealer says there is no fix. I checked online and it looks like it’s happening a lot.
Feb 04, 2025
The contact owns a 2020 Ram 1500. The contact that the vehicle was taken to the dealer due to an electrical failure. The contact stated that the 12-Volt battery had been replaced three times, and the taillight bulbs and front headlight low beam bulbs were replaced several times. The contact stated that when the vehicle was diagnosed by the dealer for the electrical failure, the contact was informed that the front differential seal had failed and was allowing water to leak into the differential, causing the differential to rust. The vehicle was not yet repaired. The manufacturer was informed of the failure. The failure mileage was approximately 107,000.
Dec 12, 2024
Frequent and expensive starter failure and replacement rate for Hemi V8 equipped trucks.
Dec 04, 2023
The contact owns a 2020 Ram 1500. The contact stated that upon a cold start of the vehicle, the vehicle stalled while depressing the accelerator pedal. In addition, the contact stated that the vehicle intermittently stalled while driving at various speeds. The contact stated that the shift to park message was flashing on the instrument panel during the failure. The dealer was notified of the failure, but the mechanic was unable to determine the cause of the failure. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 35,000.
Jun 16, 2023
ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE
5 complaints
On [XXX] driving from Joplin MO to McQueeney Tx on [XXX] at approximately [XXX] voltage dropped to 10.3 in Waco TX. I was to get to safe area. Vehicle lost steering, low braking and dim lights. Purchase a new battery from local Wamart. Vehicle started, working good, upon entering San Marcus, Tx low voltage again 10.0 volts. Had to get off hwy and pulled into gas station. Vehicle completely dead. Has it towed McQueeney tx . Contacted dealer next day engine generator kit unavailable. Contacted Mopar, order part on 9/16/2025. Still to dated no updated from Mopar. When engine generator shut down you have no steering control and very low braking power. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Jan 20, 2026
ABS module needs replaced. It was recalled in all trucks except for this year model. It is currently on back order and I have been waiting for the part for almost a year! All emergency lights in the dash are on all the time and now when I am driving, the accelerator goes completely dead. It happens randomly and has happened multiple times now. The dealership has accessed this and stated that the ABS module will fix the problem. This is very dangerous and needs to be looked into. Why can’t they fix my truck?
Oct 28, 2025
My truck would engage the emergency braking without any objects near. Battery needed to be replaced due to not charging. The etorque is making noise and vibrating.
Jun 02, 2025
Driving on highway at 70mph. Truck shut completely off and lost all power. Almost caused major accident which could’ve resulted in serious injury.
Oct 19, 2023
At a speed of 45mph, my truck completely shut down. No power on anything. I was able to pull off the road and come to a stop; power brakes and steering were not operable. Once stopped, the truck would not start. "Push to Start" indicator on dash did come on, but the brake pedal was stiff and the push to start button did nothing. Got out of the truck, exterior door lock button was inoperable and both key fobs did nothing. Had to have the vehicle towed.
Feb 14, 2022
EXTERIOR LIGHTING
5 complaints
The low beam headlights and high beam headlights do not function properly. I thought that when one of the low beam lights went out that I needed a new bulb. Before I got to changing the bulb out, the other one went out while driving at night. I tried to make it home with my high beams on, but only one was working at the time. While driving, one of the low beams that I thought needed a bulb came back on. It seems as though all four headlights have a short somewhere and the lights work at random or not at all.
Nov 26, 2025
The contact owns a 2020 Ram 1500. The contact stated while driving 10 MPH and approaching a stop, the left turn signal failed to function as needed. There was no warning light illuminated. The contact stated that the vehicle made a loud sound as if the ABS had been activated. The contact stated that while attempting to use the turn signal to the left, the right turn signal was erroneously activated. The vehicle was not taken to be diagnosed. The local dealer was contacted; however, the vehicle was not repaired because the vehicle was not under recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.
Jan 13, 2025
What component or system failed or malfunctioned, and is it available for inspection upon request? Turn signal indicator has malfunctioned. When the left turn signal indicator is set, it will not reset after making a full left turn (90 degree). Also the left turn signal will not stop after putting the turn signal lever back into the middle position. The only way to disable to turn signal is to put the turn signal lever into the right turn indicator position and in this position the right turn indicator no longer works. After making a right hand turn the turn indicator lever will reset and make the left blinker come on automatically and stay on. How was your safety or the safety of others put at risk? Being unable use my turn signal correctly has caused people to almost crash into me. Has the problem been reproduced or confirmed by a dealer or independent service center? I have not scheduled the vehicle for service with the dealer because its not covered under warranty or recall. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning or check engine lights.
Apr 04, 2024
THE DASH LIGHTING AT NIGHT, WHEN HEADLIGHTS COME ON CAUSING A REDUCED BRIGHTNESS TO THE DASH LIGHTS, THE REDUCED BRIGHTNESS MODE IS TOO DIM AT IT'S HIGHEST SETTING FOR NIGHT TIME MODE. WHILE IT IS POSSIBLE TO MOVE THE BRIGHTNESS DIAL TO DAYTIME MODE, BY MOVING THE DIAL PAST THE NIGHT TIME MODE, THAT IS TOO BRIGHT MAKING VIEWING FOWARD DIFFICULT. I FEEL THIS CREATES A HAZZARD FOR NIGHT TIME DRIVING IN THIS VEHCILE.
Aug 02, 2020
VEHICLE IS MISSING TAILGATE AJAR WARNING LIGHT. ACCORDING TO BUILD REPORT ITS LISTED UNDER VIN AND IS IN THE 2020 RAM 1500 MANUAL. I NOTICED THIS AFTER I PULLED AWAY WITH TAILGATE OPEN. REALIZED IT SHOULD HAVE A WARNING LIGHT AND BEGAN TO INVESTIGATE. DEALER SAYS I DON'T HAVE THIS, BUT CUSTOMER SERVICE SAYS I HAVE IT AND PLUS ITS IN THE MANUAL. *TR Consumer like to add, he noticed staining to headliner from water leak. This should be a safety recall since it can be effecting the drivability of vehicle and safety of vehicle occupants. Water is possibly penetrating thru roof antenna, rear window and through vehicle third light. Water started leaking through the air bag area, seat belt tensioners, car speakers and coming in contact with electrical components of vehicle. Carpet and insulation is wet caused by this leaking.*JB
Jun 17, 2020
FUEL SYSTEM, GASOLINE
5 complaints
The contact owns a 2020 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. There was no warning light illuminated. The contact previously received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) and had the vehicle repaired for a high-pressure fuel pump failure. The vehicle was towed to the dealer, where it was diagnosed that the high-pressure fuel pump had failed again and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 104,000.
Oct 24, 2025
The contact owns a 2020 Ram 1500. The contact stated that whenever the weather was below 50-degrees, after refueling the vehicle, the gasoline started spilling out of the fuel filler neck. The contact stated that refueling the fuel tank slowly prevented the gasoline from spilling out of the fuel filler neck. There was no warning light illuminated. The vehicle was taken to a local dealer to be diagnosed, and the contact was informed that the fuel pump and gas tank were faulty and needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure. The approximate failure mileage was 30,000.
May 05, 2025
I purchased a new Dodge Ram 1550 Big Horn in July of 2020. To date I have only 21,000 miles on this vehicle. In January of 2023, at the 12,555 mile mark, they had to install a new fuel delivery line and fuel tank because I was unable to fill the tank. This was due to the rollover valve molded into the top of the tank malfunctioning and sticking. 25 months and 9,000 more miles later, I am once again battling this same issue. Dodge states there is no recall on this item, yet there are thousands of online posts with people screaming "why is there no recall". This is costing us as consumers thousands of dollars in unrealistic repairs. I'm unsure if this is the correct venue to vent this, but can anyone help?
Mar 04, 2025
The contact owns a 2020 Ram 1500. The contact stated that while refueling, the fuel nozzle would constantly shutoff and fuel would leak out of the fuel neck spilling down the side of the vehicle. The cause of the failure was not yet determined. The local dealer was notified of the failure, but no assistance was offered. The manufacturer was not yet notified of the failure. The failure mileage was 33,000.
Nov 23, 2022
The contact owns a 2020 Ram 1500. The contact stated that while refueling, the fuel nozzle constantly shut off and fuel would leak out of the fuel filler neck, spilling down the side of the vehicle and splashing onto the contact. The vehicle was taken to the local dealer who replaced a filter, but the failure persisted. No further information was available. The manufacturer was notified of the failure. The failure mileage was 5,000.
Nov 21, 2022
ELECTRICAL SYSTEM,EXTERIOR LIGHTING
5 complaints
There is an issue with the turn signal and apparently all models 2021-beyond have this recall. The right turn signal will not turn on at all, and the left is always on when in neutral. This issue has come and gone but it’s been the case for the last few weeks again.
Sep 24, 2025
The contact owns a 2020 Ram 1500 Promaster. The contact stated that after parking and turning the vehicle off, he left it for approximately 10 minutes. The vehicle spontaneously caught fire. The contact was alerted that his vehicle was on fire. The contact noticed that the passenger-side headlight had smoke and flames four feet high. There were no warning lights illuminated prior to the failure. The contact and a bystander extinguished the fire. There were no reported injuries. A call was made to 911 emergency services regarding the incident. The fire and police departments were on the scene. The vehicle was towed to an independent mechanic who determined the failure was due to the wire harness and headlight assembly. A claim was submitted to the insurance company. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted regarding the failure and left 7 voicemails along with emails but no response as of yet. The failure mileage was approximately 67,168.
Jul 30, 2025
UNKNOWN GOT IN THE TRUCK, started it and it idled for about one minute, then every single light or electronic started flashing, with the pace of the hazard lights, which the hazard lights stayed on, no matter how many times I pushed the hazard buttons, and the horn was blowing lightly also, about 2 minutes of this , I turned the truck off, came out the next day and it was completely dead, no electricity at all! Charged battery( which is new by the way) and it fired right up! But now it’s extremely sluggish, missing and jerking, the electronics in these are garbage! Looks great but who wants something that is advertised Wi-Fi available!! Ha not on the 2020 models!!! I’ve got the big screen! Call att, they say there’s an issue with ram, so I’m not happy! And this the only vehicle I have to transport my family
Sep 07, 2024
On Monday, October 10, 2023, I started my truck in the morning when the temperature was 60-65 degrees. The truck turned the rear defroster on and after 10 minutes I put my two boys in the backseat and smelt a burning smell. There was nothing smoking, so I told myself I would look at it once I got back from dropping them off. I pulled out of my driveway and within a minute my back window shattered above my 3 month old. I took it to the Dodge/Ram dealership and they said based on their inspection the third brake light was leaking and water got into/on the window and when the rear defroster turned on it shattered the window. They said it is not covered under warranty even though the main cause was a manufacture defect with the the third brake light leaking water into the vehicle. So this repair is going to cost me $1,500 because of the leak. This is a major safety violation with windows breaking above kids or people in the back seat and electrical getting wet because of the leak in the third break light.
Oct 10, 2023
My 2020 Ram 1500 truck's dash lights, instrument panel, and radio screen randomly flash bright then dark, over and over. It is very distracting and a potential safety hazard especially when driving at night as the flashing changes quickly by going from bright to dark and back and forth. This lighting or electrical issue is very distracting while driving. This occurs randomly while driving, while stopped, and while driving at different speeds. This issue typically occurs on a daily basis, and happens more often on some days than others. I took the truck into the dealer and they had my truck for a week, but could not determine or fix the problem. There are no vehicle error codes showing in the computer, and I have shown them several video recordings of the flashing lighting that has occurred. For as much as this vehicle costs, this should not happen, and when it does they should be able to fix it.
Oct 21, 2021
VISIBILITY
5 complaints
The contact owns a 2020 RAM 1500. The contact stated that while driving at an undisclosed speed, the rear windshield inexplicably shattered. No warning lights were illuminated. The vehicle was taken to the dealer, but refused to inspect the vehicle for unknown reasons. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 20,000.
Apr 11, 2025
The contact owns a 2020 Ram 1500. The contact received notification of NHTSA Campaign Number: 20V622000 (Visibility); however, the dealer set the recall appointment for January 2025. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Oct 31, 2024
The contact owns a 2020 Ram 1500. The contact stated that while driving at 60 MPH, the sunroof suddenly shattered, raining down glass into the interior of the vehicle. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed or repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 40,000.
Dec 11, 2023
The contact owns a 2020 Ram 1500. The contact stated that upon entering the vehicle, he noticed that the interior of the vehicle was wet. The contact then stated that he noticed that the rear windshield was cracked, and water was leaking through the crack. The vehicle was taken to J Auto Ranch where it was diagnosed that the windshield plastic seal had cracked from the inside and the windshield needed to be replaced. The vehicle was not repaired. The dealer and the manufacturer were notified of the failure and the contact was informed that the VIN was not included in a recall. The contact was advised to call the NHTSA Hotline. The failure mileage was 63,619.
Feb 14, 2023
The contact owns a 2020 Ram 1500. The contact stated that while the vehicle was parked at the residence in the driveway, he became aware that the driver’s side rear window had shattered outwards. The contact stated that there was no impact to the window to cause the window to shatter. The contact had not taken the vehicle to a dealer to be inspected or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 25,000.
Apr 13, 2022
FORWARD COLLISION AVOIDANCE
5 complaints
Driving in moderate traffic, truck forward collision warning triggered and emergency braking engaged with no forward risk of collision. Traffic in front was accelerating, not decelerating and no risk of emergency collision existed. Incident did however nearly lead to collision from behind as brakes were slammed on fully to an emergency stop. Wife and I were both in the car and neither of us saw any reason whatsoever for the event to be triggered.
Dec 19, 2023
Driving 60 mph down the highway in North Dallas, no vehicles around me in close proximity, went under an overpass, the truck braked severely, no skid but a very abrupt slowing to 10-15 mph, if anyone was behind us, it would have caused a major wreck. Pulled over and turned off the front collision warning system until I could get it reported. The message it flashed on the dash was unknown object encountered. I have not taken it back to the dealer. No police were called because there was no accident, just very scary.
Mar 28, 2022
The contact owns a 2020 Ram 1500 Limited. The contact stated that while driving at 20 MPH, the automatic emergency braking system activated without warning. The wheels seized and the vehicle crashed into a guard rail. No air bags were deployed upon impact. The contact later received medical treatment for injuries sustained to both hands and the right leg. There were four other passengers in the vehicle with unknown injuries. No police report was filed. The vehicle was towed to the dealer, where the manufacturer sent an investigator to inspect the vehicle. The investigator found no fault with the computer system. The vehicle was not repaired and remained at the dealer. The failure mileage was approximately 30,000.
Mar 22, 2022
I have taken my vehicle to Ram dealer letting them know the Forward Collison Warning (i.e. 'BRAKE' to show in display and brake if I don't) is not working. Both time they said it was working and basically showed me the front sensors setting. I have tried to test this on the road and almost rear ended three cars: 1) speeding up when car in front is at a traffic light, 2) accelerating to 65 mph coming up on a slower car, 3) coming around a curve on a two lane highway with car coming in opposite direction. No warnings at all. My Honda Pilot shows the warnings in each of these cases. So I went back to the dearler and explained that on the Ram forum, https://www.ramforum.com/threads/anyone-else-with-a-fcw-forward-collision-warning-problem.142051/page-3#post-2623613, other drivers have noticed same thing. My RAM is a 2020. I saw where someone with a 2019 has same problem. Also showed the dealer the youtube video, https://www.youtube.com/watch?v=7SE3irp18ts, so they knew what I was talking about. They told me they don't have any way to test FC. I told them I didn't understand how the FCS is not working when the ACC is working perfectly. This was noted as well in the Ram forum. This needs to be fix immediately if it was discovered on 2019 vehicles: 1) before someone is badly injured because the FCS doesn't work, and 2) I paid for this safety feature and should have it.
Feb 23, 2022
TL* THE CONTACT OWNS A 2020 RAM 1500. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACTIVATE THE COLLISION AVOIDANCE SYSTEM, THE SYSTEM FAILED TO OPERATE AS DESIGNED. THE CONTACT STATED THAT THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER CHAMPION CHRYSLER DODGE JEEP RAM, INC. (907 S CLINTON ST, ATHENS, AL 35611, (256) 262-3133) HOWEVER, WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 16,185.
Apr 16, 2021
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
4 complaints
RF hub has now failed 3 times in the last 10 months. The last time they replaced the third brake like and now I am having the same issue. Dealership is telling me it’s the back window and that they will not pay for the problem to be fixed. Safety at risk by vehicle breaking down with no transportation on the side of the road. Problem has been confirmed by dealership which led to first repair. No warning prior to failure.
Jan 02, 2026
Turn signal does not shut off regardless of the position of the turn signal switch. Appears to be an issue with the SSCM. The malfunction makes safe turning/lane-changing impossible. It has been confirmed by the dealership but has not been inspected. There was no forewarning prior to the malfunction and no indication besides the malfunction itself.
Sep 17, 2025
While trying to accelerate from a stop, the vehicle electrical system turned off the vehicle and turned back on. When turning back on, it flashed through a series of error messages. One time was while in stop and go traffic and I was able to coast onto the shoulder and restart the vehicle. A second incident was in the middle of a busy intersection. Having had this shut down before, I was able to quickly turn on my hazards and restart the truck to then clear the intersection safely. I have personally had Dodge look at the vehicle under my ownership (bought it used from a dealer). In speaking with the service advisor, he mentioned it had 13 error codes reported on the DTC from loss of communication with PCM. There were no warning signs prior to the two events I have experienced. I have scheduled to take it back to the dealership for examination. The first event I experienced was on 11/25/2023 with about 35,450 miles. The second event was on 12/15/23 with 36,100 miles. I am aware of the recall on this vehicle but the shortage of parts has not allowed Dodge to service it for the recall yet.
Dec 19, 2023
Engine shuts down on stop. Normal. But sometimes when I take my foot off the pedal, the starter grinds unusually long and when the engine does restart the vehicle lunges forward. As my foot is instinctively on the accelerator, this sometimes could cause a rear end collision with another vehicle. This scenario has twice caused the engine light to come on. No related codes detected by dealer. The issue did present itself during a test drive with a dealer mechanic. He reset the codes to out the light. No code or solution suggested.
Mar 28, 2023
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
4 complaints
Driving down the road, my auto start stop failure light appeared on dash, followed by a check engine light and a battery light. Tried to pull over on the side of the road when I lost all electrical components including power steering, ac, radio etc. the truck slammed itself into park abruptly and turned itself off. I was stranded on the side of the road and nearly got hit by passing cars several times as I was in a curve in the road. After further investigation it has been determined that the bearings inside of the generator (part number: 68623194AB) went out. The part needed to fix the truck is not being made by the supplier and I have been nearly 2 months and counting paying for a truck to sit and look pretty as the truck is completely unusable. One dealership told me this part was on back order for over Five thousand customers.
Apr 17, 2025
The 48V Belt Starter Generator failed on my 2020 Ram 1500 with the 5.7L eTorque system. It caused my truck to stall in the middle of a busy intersection at a red light. The battery drained fast, and I couldn’t move the truck out of the way. I was stuck in a dangerous spot cars were coming around a turn at 45–55 mph, and since my hazard lights started dying too, I had to get out in the rain and wave people away so they wouldn’t hit me. I was honestly afraid for my life. I ended up calling 911 and my insurance to get towed out of there. Before it happened, I saw a battery warning and something about the battery system. A mechanic and a dealer confirmed the issue was the 48V generator. I started calling around for the part, and every dealer I spoke with told me it’s on national backorder. One told me there were over 2,600 people already waiting for it, another said over 3,000 are on the list and no one has any idea when they’ll get them. There are a lot of people dealing with this, and it’s not just an inconvenience it’s dangerous. This part failing leaves people stranded in traffic, sometimes without power or lights. Something needs to be done. A recall would be the right thing.
Apr 11, 2025
Vehicle had a temporary shutoff when doing a rolling stop. The vehicle temporarily lost power when decelerating to the stop sign at 5-10 MPH, then starting again as I began to accelerate. Can not replicate problem again.
Jan 21, 2025
Operating the vehicle at 35mph on a standard city street in Tucson, Az - River Rd. The vehicle flashes a system failure warning and then shuts off all power to the truck. This results in the transmission being thrown back into park and the driver having zero control over the vehicle. There are multiple online reports of this being fairly common on 2020/2021 Dodge Rams. The vehicle is being returned to the dealer, even if it is a minor issue it is a huge safety issue. I had zero control over the vehicle once the warning flashed. The abrupt loss of power and being thrown into a skid with no control is terrifying. Luckily there was no traffic. It is being returned and according to the dealership it will be investigated. Prior to that brief safety warning the truck had operated perfectly fine with no issues all day long with over 200miles logged for the day.
Oct 18, 2021
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
4 complaints
The DPF got so hot in a matter of a few miles (8 minutes driving) it blew a hole in it, and melted all the wiring under the truck, caused the engine to stop, automatically locking all the doors (thank God my child and husband had stopped and were out) before this happened.
Jan 27, 2025
I already sent one, and forgot the pictures, pictures included this time
Jan 27, 2025
Upon purchase brand new in 2020 with in a week a cylinder had to be replaced. Since then this truck has been in the shop for almost a year in total over the past 2.5 years. The recalled high pressure fuel pump went out at around 60k miles, this incident almost resulted in a major accident in the middle of the night as the power loss to the engine and brakes left me free rolling down the road into a stop light 4 way. When sent for repairs they had to replace the pump 6-7 times before they could give it back to me as well as the entire fuel system. The check engine light came on as I drive off and they had to replace the pump and other parts for the 8th time and kept it for another month. A couple months later the alternator went out and battery shorted on the freeway. And after that repair a few months later the alternator flooded with oil on the freeway in the middle of nowhere and the trucks dash lit up with electrical failure and check engine lights. This time the truck was repaired in 3 weeks and after 100 miles the engine blew completely on the freeway, I never made it home with the truck. They’ve had the truck at the dealership for 2 months the now and are quoting for a complete engine replacement at 72k miles on the eco diesel engine. This truck is a faulty piece of machinery and should not have ever been on the road. They can’t run the teuck for any testing as the engine will run away at max rpm when started.
Jul 04, 2024
I HAVE CONTACTED DEALER SEVERAL TIMES WITH THIS RECALL AND WAS TOLD THE REPAIR PARTS ARE NOT BEING MADE AVAILABLE TO THEM. I WAS TOLD THAT THIS RECALL CAN BECOME DANGEROUS AND SHOULD BE FIXED. ALSO, NOTED ON RECALL FORM THAT STATE MAYNOT RENEW REGISTRATION IF THIS RECALL IS NOT FIXED. NO INCIDENT HAS OCCURRED. THE ABO
Jan 21, 2024
VEHICLE SPEED CONTROL
4 complaints
The contact owns a 2020 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle came to a complete stop at the traffic light; however, the contact stated that the vehicle then unintendedly accelerated and rear-ended the vehicle ahead. A Police report was filed. There was no injury sustained. The vehicle was not taken to be diagnosed or repaired by an independent mechanic or a dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000.
Aug 07, 2023
I bought my 2020 Ram on 6/7/2021, driving it home that night the throttle body control sensor and the steering stabilizer sensor failed and came across my dashboard along with a check engine light, the truck started quickly acceleratingon its own, I had zero response from the gas pedal I could only use the brake. The next day it went back to the dealership to be fixed. They replaced the sensor in the gas pedal. I had to wait a few days to get it fixed. On 6/23 this problem happened again, the truck started rapidly accelerating on its own. The dealership towed it from my house to an authorized Ram dealer. I had to wait 2 weeks to get it back. I got it on 7/7. The dealership said that they did computer work to the truck but found no other issues, the sensor in the gas pedal was fine. Driving home from work last night 7/9 the dashboard lit up again and the truck started accelerating on its own for the 3rd time. I am now afraid to drive it.
Jul 10, 2021
THIS TRUCK IS MARKETING AND SOLD WITH A SPEED WARNING FEATURE - AN AUDITORY ANNOUNCEMENT WHEN THE SPEED LIMIT HAS BEEN EXCEEDED. THIS FEATURE RELIES ON ACCURATE SPEED LIMIT DATA BEING IN THE CAR'S NAVIGATIONAL SYSTEM. RAM AND THEIR MAPPING SOFTWARE VENDOR, "HERE", KNOW THEIR NAVIGATIONAL SYSTEM HAS MAJOR SPEED LIMIT ERRORS AND HAVE NO PLANS TO ADDRESS. THERE ARE WAYS THEY COULD ADDRESS THIS ISSUE: MAKE A REASONABLE ATTEMPT TO UPDATE ERRORS (AND ALLOW CUSTOMERS TO SUBMIT THE ERRORS), DEACTIVATE THE SOFTWARE (IT CANNOT BE RELIED UPON), AND/OR INFORM CUSTOMERS THAT THIS SYSTEM CANNOT BE RELIED UPON AS A SAFETY DEVICE.
Jan 13, 2021
I WAS PULLING IN BEHIND A PARK VEHICLE IN ORDER TO PARK MYSELF. I WAS IN A HS PARKING LOT WHERE SOME MUCH MORE SERIOUS COULD HAVE HAPPENED. I WAS MOVING APROX 1-3 MPH AND ABOUT TO STOP AND PARK WHEN THE VEHICLE UNEXPECTEDLY ACCELERATED. I WAS 10-12 FEET BEHIND THE PARKED VEHICLE. THE TRUCK ACCELERATED SO HARD IT PINNED ME BACK TO THE SEAT. I FRANTICLY TRIED TO STOP THE TRUCK AND AT THE SAME TIME THE ANTI COLLISION KICKED IN AS WELL TO SLOW THE TRUCK. UNFORTUNATELY IT WAS NOT QUICK ENOUGH TO PREVENT FROM HITTING HE CAR IN FRONT. THE LOWER PORTION OF MY BUMPER HIT THE MID RARE OF THE OTHER VEHICLE AS THE TRUCK MUST HAVE BEEN RAISED FROM THE FORCE. I CALLED THE DEALERSHIP THAT NIGHT AND FILED A CLAIM WITH FCA. THEY PULLED THE DATA FROM THE TRUCK AND DID AN ANALYSIS. THEY ARE CLAIM THERE WAS NO MECHANICAL MALFUNCTION AND I ACCELERATE AND BRAKED LATE. THE REPORT SHOWS THAT THE TRUCK ACCELERATED TO 100%!. YOU SIMPLY DO NOT ACCELERATE TO 100% BY ACCIDENT WHICH I THOUGHT WOULD HAVE BEEN AN INDICATED THAT SOMETHING EITHER KICKED IN AND MADE THE TRUCK ACCELERATE OR THE PEDAL JAMMED BUT SOMETHING. I AM ADAMANT THAT I DID NOT ACCIDENTLY ACCELERATE TO 100% BY ACCIDENT. I SPENT THE MONEY ON THIS TRUCK TO HAVE THE PIECE OF MIND THAT ME AND MY FAMILY ARE SAFE. I NO LONGER HAVE THAT COMFORT. I HAVE ATTACHED THE DATA REPORT. I CANNOT ATTACHED THE CORRESPONDENCE FROM FCA AS I CANNOT ATTACH A WORD DOCUMENT
Dec 08, 2020
UNKNOWN OR OTHER,ENGINE
3 complaints
1. Safety Issue 1: Cracked Exhaust Manifold & Exhaust Leak Description: Loud knocking noise on startup, strong exhaust fumes entering cabin. Dealer Diagnosis: Both exhaust manifolds cracked, multiple broken bolts. Risk: Potential carbon monoxide poisoning, engine damage, and fire hazard. Dealer Response: Refused repair, quoted $3,500. No assistance from Chrysler. Pattern Failure: Online forums show many owners with identical issues—clearly a manufacturing defect. 2. Safety Issue 2: Dashboard Delamination & Toxic Fumes Description: Dashboard surface peeling, strong chemical odor in cabin. Risk: Toxic off-gassing causes headaches/nausea; peeling material obstructs visibility. Pattern Failure: Widespread reports for this model/year—faulty adhesive is to blame. Manufacturer Negligence: Chrysler and dealerships are aware but refuse responsibility, blaming "wear and tear." Exhaust leaks and toxic interiors are unacceptable safety hazards—yet no recall exists. Request to NHTSA: Investigate these defects for potential recall. Force Chrysler to acknowledge and repair affected vehicles. Urgency: Driving this vehicle is a health risk. NHTSA must act before more are harmed.
Apr 03, 2025
The contact's brother owned a 2020 Ram 1500 Rebel. The contact stated that the vehicle was previously driven parked and left unattended a few hours later, the vehicle spontaneously caught fire. The neighbors alerted the owner that the vehicle had caught fire. The fire department extinguished the fire and informed him the fire started in the engine compartment. A 2021 Mercedes Benz CLA 250 parked in front of the Ram caught fire as well. There were no reported injuries. A police report was filed. It was unknown if the air bags were deployed. The vehicle had burnt to the frame. The vehicle was still at the owner's residence. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, who informed me an adjuster would evaluate the vehicle damage. The failure mileage was approximately 72,000
May 25, 2023
ON SUNDAY, JULY 19, 2020, PARKED AND TURNED ON THE AC. START SMELLING SOMETHING BURNING AND WHITE SMOKE STARTED TO COME OUT OF FRONT AND CAB VENTS. IMMEDIATELY TURNED OFF AND LET TRUCK SIT FOR 30 MINUTES AND DROVE ABOUT TEN MILES AND THE WHITE SMOKE AND SMELL RETURNED. PULLED OVER ON THE FREEWAY TO CHECK UNDER THE HOOD FOR SMOKE. NO SMOKE WAS COMING FROM THE ENGINE COMPARTMENT. SO, WE CALLED DEALERSHIP TO SEE IF THIS WAS NORMAL FOR AN ECODIESEL TRUCK. THE SMELL AND SMOKE GAVE PASSENGERS INSIDE THE VEHICLE HEADACHES. WE WERE MADE AWARE THAT THIS WASN'T NORMAL AND NEEDED TO BRING THE TRUCK IN. THE SMOKED CONTINUED TO TRAVEL THROUGHOUT THE TRUCK VENTS EVEN AFTER IT WAS PARKED AT THE RESIDENT. JULY 20,2020 CONTACTED ROADSIDE SERVICES AND HAD THE TRUCK TOWED TO THE DEALERSHIP. THE DEALERSHIP DIAGNOSTIC WAS THE HEATER CORE CAUSED THESE PROBLEMS. PASSENGERS EXPERIENCED HEADACHE FROM THE SMOKE AND BURNING SMELL. THIS IS A SAFETY HAZARD ESPECIALLY FOR SOMEONE THAT IS UNABLE TO SMELL, ESPECIALLY IF ALL THE WINDOWS ARE UP. THE TRUCK HAS LESS THAN 3,500 MILES. THIS WAS A BRAND NEW 2020 VEHICLE AND IS STILL AT THE DEALERSHIP BEING REPAIRED.
Aug 05, 2020
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
3 complaints
ABS module/hcu failure Jan 13, 2025. No indication of problem prior to failure. When failure occurred, vehicle was traveling around curve in road at 50 mph when all warning lights on dash lit, loss of power steering, engine shutdown, loss of power brakes. Vehicle had to be towed home then to dealer (Davis Moore Ram Wichita Ks). Dealer diagnosed as ABS module with possible HCU failure. Told by dealer no parts available for repair, I confirmed with on-line search with other dealers. ABS Module Part # 68728132AA is not being made available to any dealers (backordered) for the repair. FCA is calling it under review, has been years for many people who still have no fix. Dealer had me prepay for part.
Jan 26, 2025
ABS & service electronic brake system constantly going off. Known issues with faulty ABS module on braking system which at times can malfunction while braking or driving.
Jul 16, 2024
PURCHASED 2020 RAM LIMITED ON JULY 14, 2020. MSRP WAS $70,355. ON JULY 16 WAS TRAVELING ON I-15 WHEN ALL TRAFFIC WAS STOPPED IN FRONT OF ME. I WAS TRAVELING OVER 70 MPH. I APPLIED BRAKES AND NOTHING, DIDN'T EVEN SLOW ME DOWN. TO AVOID COLLIDING WITH ANY OF THE STOPPED CARS I LEFT THE ROADWAY AND DROVE ONTO THE SHOULDER AND INTO THE BAR DITCH. TOOK ME APPROX HALF MILE TO GET STOPPED. STOPPED BY GOING UP AN EXIT. WHEN I FINALLY STOPPED, I WAS TERRIFIED. I CHECKED BRAKE PEDAL FOR OBSTRUCTION AND IT WAS CLEAR. BEING AN AVERAGE COMMON CITIZEN, NO MATTER NEW OR USED VEHICLE, WE EXPECT THE VEHICLE TO STOP WHEN WE PUSH ON THE BRAKE PEDAL. WHEN IT DOES NOT IT IS TERRIFYING. VEHICLE HAD APPROX 500 MILES AT THE TIME. OVER $1700 DAMAGE TO MY NEW TRUCK. FORWARD TO DECEMBER 29, 2020: WENT TO MY LOCAL POST OFFICE, PULLED INTO PARKING SPACE, AGAIN, NO BRAKES. HOWEVER WAS GOING VERY SLOW (5 MPH OR LESS. CRASHED STRAIGHT INTO BRICK BUILDING. ABSOLUTELY NO RESPONSE FROM BRAKES NOR DID THE "AUTO STOP" ENGAGE. OVER $5000 DAMAGE TO TRUCK AND $???? DAMAGE TO BUILDING. FORWARD TO JAN 1, 2021: PULLED INTO PARKING LOT, TRIED STOPPING, AGAIN NO BRAKES. AS IT WAS A HOLIDAY AND THE EVENING, NOT MANY CARS IN PARKING LOT. WAS ABLE TO STOP WITH AID OF PARKING BRAKE. HAS BEEN TO LOCAL DEALER, I TOLD THEM TO KEEP IT AS LONG AS NEEDED AND DRIVE AS MUCH AS NEEDED. THEY KEPT IT FOR ONE WEEK, SAID NO CODES ON COMPUTER, DROVE 8 MILES SAID NOTHING WRONG. HAVE NOT DRIVEN FOR 2 MONTHS (SCARES ME). AWAITING ANOTHER DEALER (NEXT CLOSEST 250 MILES AWAY) TO PICK IT UP TO CHECK IT OUT SOME MORE. VEHICLE NOW HAS LESS THAN 4000 MILES. ABSOLUTELY NO SUPPORT OR HELP FROM RAM. BEEN FIGHTING WITH THEM FOR 2 MONTHS. HAVE GOTTEN NOWHERE! I'M NOT A ROOKIE, HAVE BOUGHT AND OWNED BETWEEN 75-100 CARS IN MY LIFE. NEVER A PROBLEM WITH A DEALER OR A MANUFACTURER, UNTIL NOW!!! SEE ALSO 11397598
Mar 13, 2021
STRUCTURE,UNKNOWN OR OTHER
3 complaints
My truck has had two leaks in the rear window area. I have owned it for 3 years it has 30000 miles on it. The vehicle is in otherwise perfect condition with no damage and no accidents. The first time it required the rear window to be replaced. This time it is uncertain where the leak is coming from. This could cause damage to the electronics as well as the rear airbags. It appears like these leaks are common and Ram is aware of them, but the have not recalled the defective components and provided a new design that does not leak.
Oct 09, 2023
Water Leaking from rear window which will affect electronics and airbags. found cracks to window frame and wet interior. Contacted Ram 800 number and open case which was denied told would have to pay for myself. manufacture knows about faulty window's and continue to install which they want $1300.00. Buying a $60k truck you would think ram would step up and start fixing these. Just noticed after last rain.
Jan 13, 2023
I HAVE OWNED MY 2020 RAM 1500 CREW CAB 4X4 FOR 8 MONTHS. THE PLASTIC FRAME THAT SURROUNDS THE REAR WINDOW GLASS HAS CRACKED AND CAUSED THE WINDOW TO LEAK. THIS OCCURS BOTH WHEN THE TRUCK IS IN MOTION OR IS PARKED. THIS IS A COMMON PROBLEM THAT NEEDS TO BE INVESTIGATED BECAUSE WATER CAN SEEP INTO THE REAR AIRBAGS CAUSING THE AIRBAGS TO MALFUNCTION. ALSO WITH A CRACK IN THE REAR GLASS FRAME THE GLASS MAY EXPLODE CAUSING HARM TO THE BACK SEAT PASSENGERS.
Jan 02, 2021
ELECTRICAL SYSTEM,VISIBILITY/WIPER
3 complaints
BACK OVER PREVENTION: DISPLAY FUNCTION. Rear backup camera failed, requiring the replacement of the radio unit. A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash. Specific to 2020 Ram 1500, but potentially similar to the recent recall of newer year 2022-2024 Ram 1500 / 2500 trucks [XXX] ). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Oct 04, 2023
2020 RAM 1500 with etorque. Truck 12v battery goes dead every 2-3 days. This was caused by a leak in the rear window allowing water to gather behind the rear seat resulting multiple issues including loss of control of navigation system, heater and radio. Dealer states water caused electrical shorts in canbus resulting in multiple system failures.
Feb 08, 2023
This incident happened to me yesterday afternoon around 3pm in Syracuse. The rear heated/slider window exploded when driving causing glass to shatter outward from the cabin. I pressed the breaks when I heard the explosion and was fortunate no one was in front because there was ice on the road. Shattered glass was propelled outward but no vehicles were behind me, i was doing 50 on a 55, weather conditions were not great: 20 degrees and snowing pretty bad. I called the a dealership in Syracuse and they said they don't provide warranty to glass and to call the insurance. The insurance referred me to a shop in Syracuse (Safelite). The shop took me in and covered the area with a plastic wrap and told me that the glass won't get in unit l 5 days due to glass shortage. They also said they had a Chevrolet Silverado and a Ford F150 with the same issue during this week. They mentioned that all of them had one thing in common; rear defrost/heated, motorized slider window. The shop suggest to only use the defrost for a short period of time. That if the rear defrost stays on a prolong time it could heat the glass to extreme temperatures causing this scenario. I was never briefed on this procedure nor does my user manual i dictate such thing. Upon checking online I noticed that this has happened a lot, not only the rear window but the sunroof as well (no defrost option). I worry about glass particles falling into body parts of the passengers or potential debris hitting other cars behind you . I have an appointment for Wednesday to get the rear window replaced in a Safelite shop in zip code area 20678 and have to pay a deductible of $250.00 for something that I was not negligence. I think these are manufacturing defects, nothing hit the glass and scared the heck out of me. I'm lucky I didn't collide with anyone when I slammed the breaks.
Feb 05, 2022
SUSPENSION,POWER TRAIN,WHEELS
2 complaints
The rear driver-side wheel detached from the axle, resulting in an immediate loss of vehicle control. As a result, the truck left the roadway. The detached wheel landedapproximately 150 feet behind the vehicle, on the opposite side of the road from where the truck ultimately stopped. Insurance has not yet completed its inspection of the vehicle; however, the crack and damage to the wheel were observed at the scene by a volunteer firefighter, the responding officer, and the tow truck operator. Additionally, an independent witness reported that the truck appeared to abruptly lift off the roadway, as though something suddenly caused it to “go flying.” Due to the sudden nature of the incident, no warning lights illuminated prior to the loss of control. All airbags deployed during the incident. The tailgate was dislodged, and the driver’s side of the truck sustained severe damage, including significant damage to the axle. The vehicle is not operable. While insurance has indicated the truck will likely be deemed a total loss, the claim has not yet been finalized. Video documentation is available showing the location of the detached wheel relative to the truck’s final resting position.
Jan 26, 2026
While traveling down C470 Eastbound my truck experienced some type of mechanical failure. While on the corner above the bridge for Wadsworth Avenue I felt a sudden loss of control with the truck pulling to the right side of the highway. I immediately took action to pull the truck off the highway while also wrestling for control of the steering to keep the truck from running into the barrier and off the bridge. I was able to bring the truck to a stop just following the bridge (About 100ft). Upon inspection I found the right front tire had folded under itself. It seemed that the upper control arm on the vehicle snapped, pulling out the drive shaft in the process and damaging items like the steering linkage, brakes, tire, brakeline, etc. Dealership diagnosis was: Found right front upper ball joint separated causing excessive damage to the front end components. Only additional work that has been done to the truck was by MOPAR with their 2 inch lift kit, certified by Fiat Chrysler and Mopar for this specific truck. Kit number 77072424 SUSP KIT-LIFT. Dealership did inspection of vehicle 2 days prior to incident with no issues found. I was not able to attach pictures and PDFs to this form
Dec 20, 2023
UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
2 complaints
I took my 2020 Ram 1500 EcoDiese to a Chrysler-Dodge-Ram dealership on 9/23/25 for the High Pressure Fuel Pump (HPFP) safety recall. I was told a part had to be ordered to complete the recall and gave me a rental vehicle. After a few days I contacted the dealership about my repair. They said the wrong part was ordered and the new one was in route. After about a week, I called the dealership again and I was told "the truck won't start and they were working with Stellantis to figure out why." Several more days passed, I called again, they stated that after the new pump was installed and the truck was started it "blew a rod," but they had fixed it, test drove it, and it would be ready for pick up the next day. I picked up the truck on 10/16/25 and drove less than 50 miles (first trip home from the dealership.) While traveling at highway speed on interstate 77 at night, the truck suddenly lost all engine power, a “throttle” warning message appeared, I noticed a strong odor of burnt oil, and I was only able to get from the left passing lane across to the right truck lane, only getting 2 tires on the shoulder (see pic). The truck would not start again, it just made a click-click-click sound. I jumped out of the truck as there was a truck in that lane coming toward me and ran into the woods to escape. I and the truck were nearly struck by traffic.This was a life-threatening situation. Luckily, a Courtesy Patrol saw me and blocked the lane with road flares. Eventually the truck was towed (had to be dragged on to the flatbed). At that time I noticed engine oil was splashed all over the underside of truck. It was towed to the same dealership.This catastrophic failure occurred hours after I was told it was safe to drive.This incident placed my life and the lives of other motorists at extreme risk. A recall intended to improve safety appears to have introduced a new, severe safety hazard. The truck has been at the dealership since 10/17/25 and I have not been updated since.
Oct 18, 2025
When accelerating from a stop the truck loses power and fails to respond. The engine is working but the transmission fails to engage and the truck just coasts until all-of-a-sudden it jerks back into motion. The vehicle will also lunge forward when coming to a stop as if the transmission catches and decides to accelerate momentarily. This is a serious safety issue when pulling out into traffic and has almost caused me to be involved in two accidents.
Nov 15, 2022
LANE DEPARTURE,BACK OVER PREVENTION
2 complaints
The turn signal was stuck blinking to the right even in the neutral position. The only way to make it stop was to click it into the left turn indicator. This rendered the lane blind spot inoperative.
Jul 26, 2025
Backup camera is not working suddenly and proximity sensors neither
Jan 28, 2022
ELECTRICAL SYSTEM,STRUCTURE
2 complaints
Replaced the RFH Hub twice in this vehicle do to water damage. 1st time under warranty, the 2nd out of pocket. Noticed the second time they replaced the Backlit light seal under an extended warranty (XL1 Warranty) where the water came in from. Both repair receipts enclosed and a picture of another vehicle they were replacing the seal while picking up my repaired vehicle. Investigation revealed, they use to fix the back siding window seal which cost $1300, but they replaced the Backlit at $25, now I'm on the hook for $1081.71 and change. $936.71, for the repair, $144.00 for the tow, the same spot it was towed from the first time it happen. Both times it had rained heavily. Filed a reimbursement case with FCA, Case#93175918, they have yet to get back to me.
Jun 10, 2025
WELL DRIVING THE VEHICLE THE RAM BOX LID WILL POP OPEN AT ANY TIME EVEN AFTER SECURING THE BOX LID THE LOCKING MECHANISM WILL POP OPEN AND THE LID WILL COME OPEN WHILE DRIVING DOWN THE ROAD.
Dec 07, 2020
STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES
2 complaints
The alternator generator is making us squeaky noise. I’m afraid that it’s gonna seize as I drive and I’ll lose power of the brakes and the steering checked with the dealer. They don’t have the part. They don’t know when they’re gonna be able to get it the part. I called junkyards call other auto parts stores. No one has got it’ I also went in the Mopar website and they also don’t have it
Apr 19, 2025
Brakes grind at random and brake pedal when pressed goes to the floor resulting in having to let off brake pedal and pump it back up which has caused me to nearly hit vehicles at stop signs, stop lights or heavy traffic. Information center also keeps going out and when that happens my power steering has also went out causing issues with steering.
May 29, 2022
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,SERVICE BRAKES
2 complaints
Installed trailer brake assist. When we shut the truck off, the brake lights came on and stayed on. Assured by B&B trailer of St Augustine, Fl that it was an issue with the truck and not the part. Other issues have come up- dash lights also come on when turned off, backup camera, remote start, rear defrost, cig lighter plug, rear speakers, and A/C stopped working. Took it to Daytona Dodge on 1/29/25 where they diagnosed the ABS module had failed. They did a system reset and everything was ok until we had to disconnect the battery again- had to install a switch on the battery so lights staying on doesn’t kill the battery. Was told they’d let us know when a new part came in- mid February. Called Ram HQ on 2/17- case # [XXX] and that was no help. Referenced recall 85B and she said it was for a 2d row seating issue and said no ETA on new parts being made. My truck was mfg 2/2020 so how the software update recall doesn’t apply makes no sense. Would it have prevented this, who knows. Then called the dealer up and spoke to Stephen, a svc mgr, who recommended buying a used one ( he said aftermarket but I don’t think there is such a thing) and they would put it in. Got one from eBay and went on [XXX]. After I sat there all morning, I was told they couldn’t override the Vin that’s already on a used part. I have tried calling and emailing the service management team for follow up since then with no response. This is an abomination of customer care and needs attention. I’m hoping these parts are coming soon and that people like me are reimbursed and compensated for time lost and diagnostic fees and parts and labor. Also hoping this recall is expanded/redone to include my truck as there’s no reason it shouldn’t. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mar 13, 2025
ON NOVEMBER 13, 2019 AT 6:00PM PST WHILE TRAVELING 70MPH WESTBOUND ON INTERSTATE 90 AT THE SR18 INTERCHANGE THE VEHICLE EXPERIENCED MULTIPLE SERIOUS SAFETY DEFECTS AND MAJOR SYSTEMS FAILURES DUE TO LOSS OF ELECTRICAL POWER. LIGHT CONDITIONS WERE NIGHTTIME, TRAFFIC WAS LIGHT, WEATHER WAS CLEAR. ELECTRONIC FAILURE MESSAGES BEGAN TO APPEAR ON INSTRUMENTATION PANEL APPROXIMATELY 20 MINUTES PRIOR TO THE TOTAL ELECTRICAL FAILURE: NAVIGATION, STOP/START, CLIMATE CONTROL, UCONNECT, SIRIUS RADIO, ADAPTIVE CRUISE ALL CEASED FUNCTION WITH NO DRIVER ABILITY TO CONTROL THESE SYSTEMS WELL PRIOR TO THE TOTAL SHUTDOWN. AT TOTAL SHUTDOWN, WITH THE VEHICLE STILL TRAVELING AT 70MPH, THE FOLLOWING ADDITIONAL EVENTS SIMULTANEOUSLY OCCURRED: 1.TOTAL FAILURE AND COMPLETE LOSS OF POWER STEERING, 2.TOTAL FAILURE AND COMPLETE LOSS OF POWER BRAKES, 3.TOTAL FAILURE AND COMPLETE LOSS OF HEADLIGHTS, TURN SIGNALS, AND HAZARD LIGHTS 4.TOTAL FAILURE AND COMPLETE LOSS OF ALL DASHBOARD AND U CONNECT INSTRUMENTATION, 5.TOTAL FAILURE AND COMPLETE LOSS OF ALL STEERING COLUMN AND DASHPANEL CONTROLS 6.TOTAL FAILURE AND COMPLETE LOSS OF ADAPTIVE CRUISE CONTROL, 7.TOTAL FAILURE AND COMPLETE LOSS OF ELECTRONIC LANE ASSIST. 8.TOTAL FAILURE AND COMPLETE LOSS OF ELECTRONIC PARKING BRAKE THIS ENDED WITH THE VEHICLE BEING SAFELY PULLED TO THE SHOULDER OF THE FREEWAY. WHEN STATIONARY, THE VEHICLE LOST NEARLY ALL POWER; THERE WAS JUST ENOUGH REMAINING POWER TO RANDOMLY ILLUMINATE DISPLAYS AND UCONNECT IN ARBITRARY FLASHES; GIVING THE DASHPANEL THE APPEARANCE OF A NIGHTCLUB. THE VEHICLE WAS THEN TOWED TO THE SELLING DEALER.
Nov 30, 2019
FUEL SYSTEM, DIESEL
2 complaints
The contact owns a 2020 Ram 1500. The contact stated while the vehicle was parked, the contact noticed a burning odor around the exterior of the vehicle. The contact performed an inspection and determined that the burning odor was coming from underneath the vehicle. The vehicle was started, and an error message was displayed, instructing the contact to take the vehicle to the dealer within the next 200 miles. The vehicle was taken to the dealer where it was diagnosed with a fractured diesel exhaust fluid (DEF) system. The contact was informed that the DEF system needed to be replaced. The vehicle was not repaired and remained at the dealer for further additional diagnostic tests. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.
Feb 13, 2025
The contact owns a 2020 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The contact stated while driving approximately 55 MPH, the vehicle shuddered, vibrated, and almost stalled. The check engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the high-pressure fuel pump had started to fail and needed to be replaced; however, the part was on a national backorder. The vehicle was not repaired. The manufacturer had been informed of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 62,500. VIN tool confirms parts not available.
Jun 22, 2023
ENGINE,FUEL/PROPULSION SYSTEM
2 complaints
While driving at highway speed (~65-70 mph), the engine shut off unexpectedly (without any warning/bucking). There were no errors displayed on the dashboard. Center screen stated to place vehicle in park before starting. The multimedia console, AC, all other electronic systems in the cab were operating as normal. The truck did not start back up for some time (10-15 mins). The dealer states that there were no codes present in the vehicle's onboard diagnostic system (OBD) that indicate any issues or that the vehicle stalled. This has happened 3 times in less than a month. The truck has about 76,000 miles. It is a 2020 Ram 1500 with 5.7L V8 HEMI MDS VVT eTorque Engine.
Nov 11, 2024
TRUCK FAILS TO PROPERLY ACCELERATE CREATING DANGEROUS MOMENTS WHEN ATTEMPTING TO PULL INTO TRAFFIC.PROBLEM SEEMS TO OCCUR MORE FREQUENT IN WARMER WEATHER BUT IS OCCURRING MORE FREQUENTLY AS MILEAGE ACCUMULATES. THIS ISSUE DID NOT OCCUR IN THE FIRST 3-4000 MILES. BUT NOW OCCURS QUITE FREQUENTLY. WHEN IT HAPPENS THE ACCELERATOR IS FULLY DEPRESSED WITH EXTREMELY SLOW ENGINE ACCELERATION. THE FIRST EXPERIENCE WITH ISSUE A SERVICE ELECTRONIC THROTTLE WARNING DISPLAYED. THE CEL SET AT THAT TIME CLEARED BY ITSELF. DEALER HAS BEEN UNABLE TO DETERMINE CAUSE. THIS PROBLEM SEEMS LIKE IT IS ENGINE & BOOST MANAGEMENT RELATED.
Oct 22, 2020
AIR BAGS,UNKNOWN OR OTHER
2 complaints
Dashboard leather shrinking and bubbling up that may affect air bag performance
Sep 08, 2024
The antenna on the posterior roof began leaking, causing extensive damage to the headliner, including the fabric around the rear airbags. Unknown level of destruction to the airbags. It is available for inspection upon request-Photos are also available. The vehicle has not been inspected by other entities at this time. A recent thunderstorm occurred and the headliner was immediately identified to have been damaged/stained. The dealership was contacted to see if this would be covered as a manufacturing defect, however there were no open recalls and the cost was expected to be paid by the customer. Upon self assessment, the leak was identified to be coming from the antenna. No applicable warning lamps or messages to include.
May 26, 2022
BACK OVER PREVENTION
2 complaints
The contact owns a 2020 Ram 1500. The contact stated that when the vehicle was shifted into reverse(R), the back over prevention camera failed to show an image. The contact stated that the "Camera System Unavailable" was displayed. The contact stated that the failure was a constant failure. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The manufacturer was not informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 22V638000 (Back Over Prevention). The failure mileage was approximately 52,000.
Apr 09, 2024
The contact owns a 2020 Ram 1500. The contact stated that while reversing the vehicle, the back over prevention camera ceased and the brakes locked up without warning. The vehicle was taken to the local dealer however, the mechanic was unable to duplicate the failure. The contact was informed to deactivate the safety device. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The approximate failure mileage was 8,200.
Jul 26, 2021
SERVICE BRAKES,ENGINE
2 complaints
The contact owns a 2020 Ram 1500. The contact stated while driving approximately 65 MPH, the vehicle started to lose motive power. The contact stated that the "parking brake temporarily unavailable" and "ABS" warning light was illuminated. The vehicle regained motive power and the warning lights ceased; however, the failure recurred. The contact stated that the failure had occurred eight times in one day. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the mechanic was unable to duplicate the failure. The dealer was unable to retrieve a fault code. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 24,000.
May 10, 2023
WHILE BACKING UP AN INCLINED DRIVEWAY ONTO A BUSY ROAD THE REAR BRAKING ASSIST ACTIVATED WITHOUT CAUSE, SHUTTING OFF THE ENGINE, LEAVING ME EXPOSED TO ONCOMING TRAFFIC. WE WERE ABLE TO RESTART AND PULL BACK INTO THE DRIVEWAY SO THERE WAS NOT AN ACCIDENT BUT IT WAS A VERY DANGEROUS SITUATION.
Sep 21, 2020
LATCHES/LOCKS/LINKAGES
2 complaints
2020 DODGE RAM 1500. CONSUMER WRITES IN REGARDS TO ISSUE WITH TAILGATE FUNCTION. THE CONSUMER STATED THE MANUFACTURER SHOULD ADJUST THE PROGRAMMING TO ALLOW TAILGATE AJAR INDICATING LAMPS TO ADJUST.
Nov 19, 2021
The contact owns a 2020 Ram 1500. The contact stated that while driving at various speeds, the tailgate would intermittently open without warning. The contact called the manufacturer and was informed that there were no recalls on vehicle. The vehicle had yet to be repaired. The failure mileage was approximately 7,000.
Sep 21, 2021
STEERING,LANE DEPARTURE
1 complaint
Vehicle experiences intermittent but repeatable safety-related electrical failures affecting turn signals and blind spot monitoring. The left turn signal remains engaged after canceling and does not shut off unless the opposite turn signal is activated, causing incorrect signaling to other drivers. This occurs without driver input. At the same time, the Blind Spot Monitoring system intermittently displays a “Blind Spot System Unavailable” warning and disables the safety feature while driving, increasing the risk of unsafe lane changes. Vehicle was inspected and diagnosed by an authorized Ram/Stellantis dealer. Dealer verified the concern and documented fault code B2225-00 – Steering Column Module Internal Failure, confirming the steering column control module is malfunctioning internally and not posting correct left/right turn signal inputs. Wiring, grounds, power, and CAN bus communication were inspected and ruled out. Dealer also documented fault code B285F-15 – Blind Spot Warning Light Control Circuit Short to Battery/Open, tracing the blind spot failure to a shorted passenger-side mirror harness, confirmed through load testing and a wiggle test. No aftermarket electrical modifications are present. These failures affect federally required signaling and driver-assist safety systems and occur intermittently, making them unpredictable and hazardous. Vehicle has approximately 48,877 miles and is a 2020 Ram 1500. Concern is ongoing and unresolved without replacement of safety-critical components.
Jan 26, 2026
EXTERIOR LIGHTING,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
1 complaint
I am submitting a report regarding the hacking of my vehicle that has persisted over the past five years. I have previously stated that my scammer, [XXX] , along with her associates, continues to remotely manipulate the gear of my vehicle while I am driving. Furthermore, they are targeting the lighting and dome lights in my vehicle in an attempt to jeopardize my safety. Additionally, the manufacturer experienced a data breach in September 2025. Please feel free to contact me at [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Dec 29, 2025
FUEL SYSTEM, GASOLINE,AIR BAGS
1 complaint
The contact owns a 2020 Ram 1500. The contact stated that while her husband was driving approximately 35 MPH, the vehicle veered off the road. The contact stated that the passenger's and driver's side curtains airbags and the front driver's seat and front passenger's seat side airbags deployed. The contact stated that no collision had occurred during the incident. There was no injury sustained. The air bag warning light was illuminated. The neighbors assisted the driver in cutting the airbags that were obstructing the road visibility. The driver then drove to the residence. The vehicle was taken to the dealer, where the front driver's side and passenger's side seat belts were replaced because the seat's side air bags deployment had rendered the seat belts inoperable. Additionally, the contact stated that while attempting to refuel the vehicle, the fuel could not enter the vehicle and splashed out. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 40,000.
Dec 29, 2025
UNKNOWN OR OTHER,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE
1 complaint
While I was driving my vehicle, the power steering warning came on and moments later the steering wheel locked - I could not steer my vehicle. I stopped the vehicle and it started firing all sorts of warnings. It was like all systems went haywire. Service shifter, service power steering, service electronic stability control, acc/fcw unavailable, service required, service airbag system, collision control, check engine, anti-lock breaks. The windshield wipers started without being tuned on, the engine revved up an got very loud like an airplane engine. I turned off the vehicle. When the tow truck arrived, the truck would not start so he walked away to grab the pulley and the truck started on it's own. My biggest concern is that I lost the ability to steer while I was in motion. I was informed of a VB8 recall for power steering but told my vehicle didn't qualify. This is a serious concern! It is currently with the dealership.
Dec 03, 2025
ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
1 complaint
My truck was taken to the ram dealership in Conway, AR and they told me it needed an ABS Module and it was ordered and that was in January of 2025 so it has now been almost a year that the part (ABS Module) has been on back order and there is still no ETA. That is a serious issue and my truck that I have still been paying on is not fit to drive safely and hasn’t been since. Something needs to be done about that and time is very much of the essence!
Nov 11, 2025
POWER TRAIN,VISIBILITY,ENGINE
1 complaint
The contact owns a 2020 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal. No warning lights were illuminated. In addition, the contact stated that there was an abnormal sound coming from the engine. The contact was unable to pull over to the side of the road. While the vehicle was still on the road, the contact shifted to park(P) and then back to drive(D), and the vehicle returned to normal functionality. However, the contact stated that the failure had occurred six times. The contact stated that on a separate occasion, while driving at an undisclosed speed, there was an abnormal sound coming from the engine. In addition, the contact stated that while driving at an undisclosed speed, the gear knob independently shifted gears. The contact stated that the gear knob was in drive(D) and then independently shifted to park(P). It was unknown if any warning lights were illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. Most recently, after reversing out of the driveway and then driving forward, the front passenger’s side mirror independently moved inwards. The failure obstructed the driver's visibility and prevented the driver from safely operating the vehicle. The contact pulled over to the side of the road and manually pulled the front passenger’s side mirror outward. The manufacturer was not made aware of the failure. The failure mileage was approximately 62,000.
Oct 15, 2025
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,VISIBILITY/WIPER
1 complaint
On June 26, 2025 there was heavy thunderstorms throughout our area. I was driving to my office to pick up an item and all of a sudden my dashboard lit up with numerous error messages. I turned the truck off and could not get it to start again. I had to have it towed to the dealership and they cleaned some electrical connectors and returned it to me. My wife picked it up and on the drive home the windshield wipers went off and she also had numerous error messages on the dashboard so we returned it to the dealership. They replaced some modules as they found rust and returned the truck to me. When I went to the dealership to pick it up the truck would not start. They then said there was some corrosion in the star connectors and some moisture behind the radio. They replaced parts and returned it back to me. Since then I have had the truck back and had three more electrical issues with the vehicle. The service technician does not know what the error is and is having trouble pinpointing the problem. Its an electrical issue that they can't figure out. Tomorrow I am returning my truck for the sixth time for the same issue. I do not trust the truck to drive around and have not been able to use it for over 60 days.
Aug 27, 2025
ELECTRICAL SYSTEM,AIR BAGS
1 complaint
Ram issued a TSB 23-098-23 REV. A for the rear window leaking. Water has soaked the inside around the air bags all down the rear seats and floor. I’m concerned the issue could have damaged my air bags and the electrical in the vehicle. Vehicle rear window has been replaced in 2023. Still leaking water in around the rear airbags.
Jun 26, 2025
AIR BAGS,UNKNOWN OR OTHER,VISIBILITY/WIPER
1 complaint
The dashboard leather on my 2020 Ram Longhorn (VIN [XXX] ) has severely bubbled and separated from the underlying structure. The warping creates dangerous glare and distortion in the windshield, compromising forward visibility. Additionally, the deformation extends over the passenger side airbag panel, raising serious concerns about whether the airbag can deploy correctly. This is a well-documented defect on 2019–2020 Ram Longhorn dashboards due to adhesive failure, not wear and tear. FCA/Stellantis is aware of the issue and has issued technical bulletins, but many vehicles remain unrepaired. This should be treated as a safety issue and addressed via recall or extended coverage. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Jun 24, 2025
FUEL SYSTEM, OTHER
1 complaint
When filling up the gas nozzle shut of and fuel will spill out. I have to listen for the fuel in the neck b4 it gets to top. It takes forever to fill.
Jun 05, 2025
STEERING,AIR BAGS,SERVICE BRAKES
1 complaint
Loss of stability control,power steering,anti lock brake system,air bags,speed control. Has been at Dodge Dealer multiple times with the exact reoccurring problem.
May 29, 2025
SERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
1 complaint
The contact owns a 2020 Ram 1500. The contact stated while driving 65-70 MPH and towing a trailer, the traction control engaged, and the vehicle went into LIMP Mode. The Police had aided with getting the vehicle off the roadway. The traction control and engine warning lights were illuminated. The vehicle was taken to the local dealer, and two unknown local dealers were unable to determine the failure. The vehicle was not diagnosed or repaired. The brake control was previously replaced. The manufacturer was contacted and referred the contact to the dealer and the NHTSA Hotline for assistance. The failure mileage was approximately 2,500.
May 19, 2025
STEERING,ELECTRICAL SYSTEM,ENGINE
1 complaint
So I am driving on the freeway 70mph and I get a message on my dash that says service shifter then every single light on the dash came on and started to make a beeping noise. I pulled over on the side of the freeway and then all the lights dissappear except check engine. I continued to drive to next exit and this time all lights came on again and truck appeared to be shutting off and turning back on while driving, steering wheel got hard to move all while all lights turning on, on dash. I have taken to shop 3 times first time they told me it was battery so I purchased battery and diagnostic fee for 600. Still continued to have issues even after replacing battery. Then they tell me they don't know what's causing this issue and the truck hasn't been fixed. I'll let the truck sit a few days and check engine light is gone and it will drive normal until the issues pops up again. I just don't know what to do about issue and have lost hope nobody seems to know what's causing thr issue. I have videos of this happening multiple times and I show to shops and they are just im awe and can't figure out what is happening. This happened to me yesterday 4/25/25 and while driving the truck started to show all lights on dash and immediately put itself into park while I was driving about 20 mph. Turned the truck off and started it back on again and got the service shifter message and drove home slowly and truck sat in driveway. I've taken in the truck multiple times and nobody seems to know what is causing the issue and I'm tired of spending money things they believe it to be. Any help would be greatly appreciated as we are starting to lose hope on this vehicle and are thinking about letting get repossessed as it's not useful to us if it can't be fixed
Apr 26, 2025
POWER TRAIN,SERVICE BRAKES
1 complaint
This is the second time this has happened (03APR25). The first time this occurred, 20JUL25, I had to pay (Bill attached) to have the ABS Module replaced. Today several service lights came on not limited to: Service 4wd, 4wd Trans Case overheat, stabilization system, and the traction control light came on along with the 4wd High light and both the 4wd High and 4wd Low indicator lights were all flashing. When parked the emergency parking brake was automatically set. (break) I have all the documentation from the first occurrence and an additional recall notice (Attached) of which states contact the dealer, whom said that it was not their responsibility. Then I contacted Stellantis recall office, and they said they would get back with me and never have and today most all the sensor faults flashed on the display. The truck locked in 4 high up until I parked it.
Apr 03, 2025
SERVICE BRAKES, HYDRAULIC
1 complaint
The contact owns a 2020 Ram 1500. The contact stated that while driving at approximately 5 MPH, the brake pedal was depressed, the "Depress the Brake pedal" warning light illuminated and the message "Brake Inactive" was displayed. The contact towed the vehicle to a local dealer, where it was diagnosed and determined that the ABS module had failed and needed to be replaced. An unknown brake part was replaced, and brake fluid was added. The contact stated that the failure persisted. The contact was informed that the ABS module was not available, and it was unknown when the part would be available. The manufacturer had been informed of the failure. The failure mileage was approximately 132,000.
Mar 03, 2025
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER
1 complaint
My screen is delaminating on a 4 year old vehicle. This should not be happening and was told by my local Dodge dealership that it is not covered under a warranty, nor my extended warranty or a recall. This is poor manufacturing. My vehicle does not sit in direct sunlight.
Jan 13, 2025
POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES
1 complaint
Brake warning lamp is on for low fluid but fluid is okay. Electronic stability control not functioning.
Dec 12, 2024
POWER TRAIN,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
1 complaint
The truck has an issue with 3rd gear. It wants to jolt forward and if it doesn’t catch speed it goes into “limp” mode. It’s a safety feature where it goes as fast as 2nd gear needing service to Electronic throttle body, stop/start system, and electronic stability control.
Dec 01, 2024
SUSPENSION,ELECTRICAL SYSTEM,ENGINE
1 complaint
Push start button failed during highway driving and cause the engine shut down /lost power After dealer checked: they said: - the push button stuck - air damp cannot close - CV Axis loose (safety concern) The truck is less than 5 years and only 69K miles. The quality of the truck is not realiable.
Nov 30, 2024
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
Power Distribution Center/Relay box failure. Contacts in box melted for ASD Relay. Incident occurred while driving on the highway at 65mph. Vehicle without warning had power loss in accelerator, and started downshifting gears. Dash immediately said “park and restart required.” Attempting to start engine, vehicle would crank/no start. After several attempts, vehicle restarted and resumed normal driving until “park and restart required” happened again. After vehicle shut down multiple times on highway, I was able to make it home and diagnose problem. I checked the fuses and relays on the PDC and found ASD relay intact with no burn or scorch marks on contacts. However, the socket is missing contacts within the pdc. I reproduced said problem by moving the ASD relay with vehicle running. There are no warning lamps, messages, or codes to show any kind of failure.
Nov 24, 2024
STEERING,SERVICE BRAKES
1 complaint
Electronic stabilitac light is on and 4 wheel drive light is on as well. matches the recalls for 2019 and 2021-2024
Sep 29, 2024
UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE
1 complaint
Vehicle randomly says "shift to park" after making soft turns like going in a uturn under a bypass . Once the speed drops under 5mph, the truck then puts vehicle in park, and turns off. Dealership could not find the problem. Mechanics are unsure. Ongoing for 3 years. Very unsafe.
Sep 12, 2024
STEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
1 complaint
While driving from Abilene, tx to Houston, tx on [XXX] my vehicle displayed intermittently several warning message. The first message said idle-stop was unavailable and lasted for about 30 minutes. The second message was displayed in red and stated the electric steering was inoperative and lasted for about 10-30 seconds and it was definitely harder to turn the steering wheel. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Sep 07, 2024
ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
1 complaint
The contact owns a 2020 Ram 1500. The contact stated the tailgate failed to open with the key fob. The vehicle had not been taken to the dealer. The vehicle had not been diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was 55,000.
Jul 05, 2024
POWER TRAIN,AIR BAGS,ENGINE
1 complaint
The contact owns a 2020 Ram 1500. The contact stated while driving 40-45 MPH and depressing the accelerator pedal, the vehicle failed to respond, jerked and stalled. The contact was able to pull to the side of the road. The contact stated that the vehicle was able to restart, but sputtered. The contact stated that he turned off and restarted the vehicle, and continued driving; however, the vehicle failed to exceed 40 MPH. The vehicle was taken to the dealer, where it was determined that the turbocharger had failed. The dealer informed the contact that the vehicle was repaired; however, the failure recurred while driving. The vehicle was taken back to the dealer, where the turbocharger and the harness were replaced. Additionally, the contact stated while driving and depressing the accelerator pedal, the vehicle hesitated to respond. The check engine warning light and other unknown warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed that the Occupant Classification System (OCS) sensor and the electronic throttle body had failed. An unknown repair was performed; however, the failure persisted. The vehicle was taken back to the dealer, where the OCS sensor and the electronic throttle body were replaced. Additionally, there was water leaking inside the vehicle through the third brake light, and the dealer repaired the third brake light. The contact stated that the check engine warning light later illuminated. The vehicle was taken back to the dealer, where it was determined that the Ram air dam system had failed. The dealer cleared the codes; however, the failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened; however, no further assistance was provided. The failure mileage was approximately 34,115.
Apr 24, 2024
STEERING,ELECTRICAL SYSTEM,STRUCTURE
1 complaint
Steering Rack and Pinion - Began malfunctioning (noise, and vibration when turning) at less than 10,000 miles. I visited Ram Dealer several times between 10,000 - 34,000 miles and they stated they could not replicate the issue. I drove the vehicle with their technical and they agreed there was an issue. Finally they replaced the Steering System when it had about 34,000 miles. This is a potential safety issue. Drive Selector Switch - I have had 3 selector switches (move from Park to Drive, reverse, etc.) malfunction and require replace (started in side of standard warranty), they appear to be replacing faulty part with same part. Most recent repair in April 2024 only lasted about 150 miles before the device went bad again. This is a potential safety issue. Radio - My 12" radio has been replaced 3 times. At times it impacts the controls of the vehicle features, heating, air-conditioning, etc. Starting at less than 10,000 miles inside normal warranty. Water Leak - I have a rear cabin water leak...mold and mildew in car (39,000 miles). The dealer did an initial inspection and said it had a know issue...back window and/or brake light leaks and requires further evaluation. This is a health issue - due to mold and mildew.
Apr 21, 2024
ENGINE,ELECTRICAL SYSTEM
1 complaint
The contact owned a 2020 Ram 1500. The contact stated while driving at approximately 45 MPH, the windshield wiper was operating erratically, the lights began flashing, the emergency lights would not work, and the lock was inoperable. The contact observed smoke coming from the vents and underneath the dashboard. The vehicle was maneuvered to the side of the road where the contact observed sparks and flames coming from the dashboard that were approximately 5 feet in height. The Fire Department extinguished the fire. The vehicle was destroyed as a result of the fire. A fire report was filed. The contact was not sure if a Police report was filed. The vehicle was towed to a storage lot. The insurance company was pending a tow. The manufacturer was notified of the failure and a complaint was filed. The failure mileage was unknown. The contact stated the fire started in the dash area and believes it to be an apparent faulty electrical system.
Apr 12, 2024
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPER
1 complaint
The inside of my truck has condensation. The inside lights console don’t work. Because water comes in by the rear top headliner.
Feb 17, 2024
ELECTRICAL SYSTEM,VISIBILITY
1 complaint
The contact owns a 2020 Ram 1500. The contact stated while driving approximately 40 MPH, the contact heard a loud booming sound. The contact stopped to inspect the vehicle, and it was discovered that the driver's side rear glass window panel had exploded outward causing chards of glass to enter the vehicle. The contact stated that during failure the rear defroster was activated. The vehicle was taken to the local dealer who replaced the driver's side rear glass window panel. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 30,000. The VIN was not available.
Feb 05, 2024
ELECTRICAL SYSTEM,SERVICE BRAKES
1 complaint
Abs and tracking control lights come on and “service electronic brake system” when on, cruise control not functional and traction control off very dangerous as I did more research it is a very common occurrence for Dodge Ram truck 2017-2021 please help us
Jan 14, 2024
VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,SERVICE BRAKES
1 complaint
Service electronic braking system stop working. Light and message on dashboard.
Oct 21, 2023
STEERING,AIR BAGS
1 complaint
The contact owns a 2020 Ram 1500. The contact stated while driving at an undisclosed speed, the vehicle drove over a pothole and made a loud popping sound. The steering wheel became stiff, and the contact jerked the steering wheel to prevent a crash. The steering wheel then inadvertently spun, and the contact slammed on the brake pedal and applied the parking brake to stop the vehicle. The power steering assist, brakes, and several other unknown warning lights illuminated. The vehicle was towed to the dealer, where it was diagnosed that the steering column and clockspring needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 93,000. The VIN was unavailable.
Aug 29, 2023
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,STRUCTURE
1 complaint
The frame of the back window is cracking causing water to leak into the cab. After talking to the dealership they are saying this is happening with RAM Trucks that has not been recalled. He stated that the control module is located under the rear seat which is getting wet and causing problems to the trun signals, starting of the truck and lighting to malfunction which could cause an accident. There is also airbags located on the rear roof that could cause them not to go off. This repair is going to be between 2000 and 5000 bucks depending on the damage. I believe this should be a safety recall due to the chance of someone's life being lost.
Jul 05, 2023
EXTERIOR LIGHTING,STRUCTURE
1 complaint
The contact owns a 2020 Ram 1500. The contact stated that he became aware that water had leaked into the interior of the vehicle through the rear windshield. The vehicle was taken to the dealer and diagnosed with a possible brake light or antenna failure. The rear window glass was replaced. The contact stated that the failure reoccurred twice, and the rear window glass was replaced; however, the failure persisted. The vehicle was taken to the same dealer for rear window replacement. The contact stated that the rear window glass had been replaced by two local dealers; however, the failure persisted. The manufacturer was made aware of the failure but provided no assistance other than replacing the glass. The failure mileage was approximately 16,800.
Jun 28, 2023
WHEELS
1 complaint
I was pulling into a parking spot of a gas station and the ball joint of my driver side tire completely broke off and the entire wheel fell off
Jun 17, 2023
SUSPENSION,TIRES,ENGINE
1 complaint
The contact owns a 2020 Ram1500. The contact stated that while driving at various speeds, the brakes applied independently without being depressed. There was no warning light illuminated. While driving over a bump in the roadway, the vehicle inadvertently shifted lanes and the vehicle became uncontrollable. The contact stated that the vehicle experienced the death wobble and the vehicle spun out of control and was almost struck by another vehicle. The contact was provided a police escort to the dealer. The 4WD, ABS, and service engine warning lights were illuminated. The vehicle was taken to the local dealer who stated that the tires needed to be replaced. The vehicle was diagnosed, and it was determined that an unknown module needed to be replaced. The dealer also recommended that the tires be replaced for better performance. The vehicle was repaired but the failure recurred. The vehicle was taken to a tire shop and the tires were replaced but the failure persisted. While driving at an undisclosed speed, the contact was unable to control the vehicle on several occasions. The vehicle was taken to the dealer, who stated that the front passenger’s side tire needed to be replaced. The manufacturer was contacted and opened a case and referred the contact to the local dealer. The manufacturer closed the case after speaking with the dealer. The failure mileage was approximately 15,000.
Jun 15, 2023
STEERING,SUSPENSION
1 complaint
When turn I hear a rubbing grinding sound and the right front wheel shudders and vibrates when driving
May 11, 2023
STEERING,ENGINE
1 complaint
November of 2022 I took my truck to the lithium dealership in Reno NV for an exhaust leak they reported back to me that they replaced the manifold passenger side. two weeks later exhaust leak returned they informed me that it was a lifter tick and there was no exhaust leak this was at 51,000 miles. The problem got worse I took it back to them twice with both times I'm telling me it was a lifter tick, but I could smell exhaust in the cab of the vehicle. Now that the truck is out of warranty it's 61,000 miles the exhaust leak got so bad I took it to a different dealership where they have found both exhaust manifolds were leaking and now that it's out of warranty the extended warranty has taken over. but with that said now I am without a car because the extended warranty does not cover loaner cars. the manifolds are both on national back order. the sad part about this is the lithium dealership said they replaced the exhaust manifold and they did not according to the Carson dodge dealership the manifolds were never changed. Apparently this is a known problem with these vehicles and the parts are on national back order. I just find it very disgusting that a dealership would kick the can down the road just so they didn't have to replace the exhaust manifolds or give me a rental car while my truck was sitting there so now I have my truck in the dealership with no ETA on when I'll get it back I'm having to rent a car on my own and still make a truck payments. Don't know if this is a common practice with Ram/Chrysler but this is a despicable way to do business. The second problem is the power steering assist stops working while I'm driving that is also at the dealership waiting for parts that are on national back order.
Mar 15, 2023
ENGINE,FUEL SYSTEM, GASOLINE
1 complaint
The contact owns a 2020 Ram 1500. The contact stated that the vehicle was taken to be serviced by an independent mechanic, and the mechanic noticed an abnormal sound coming from the fuel injectors. Additionally, the contact stated that the vehicle was consuming an excessive amount of gasoline in a short period of time. The vehicle was not diagnosed nor repaired by the independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 74,000.
Feb 24, 2023
ELECTRICAL SYSTEM,STRUCTURE,VISIBILITY/WIPER
1 complaint
Rear window and 3rd brake light leaking multiple times. Rear window replaced multiple times. rear window leaked this time causing an electrical short draining my battery and cause certain electronic parts of the truck not to work properly. Cracks it rear window are extremely prevalent on this vehicle and it is a known issue yet there hasn't been permanent adequate fix by the manufacturer and isn't covered once warranty runs out. the problem is a composite frame to the window that is going to crack no matter what due to temperature changes and flex in the body of the vehicle.
Feb 15, 2023
AIR BAGS,STRUCTURE,SEATS
1 complaint
My 2020 Dodge Ram 1500 has water intrusion due to a manufacturer defect in the back window area. There are 2 cracks on either side of the window and and water pours in soaking the carpet and back seats. The water has also effected the back curtain airbags.
Jan 09, 2023
VISIBILITY/WIPER,BACK OVER PREVENTION
1 complaint
The contact owns a 2020 Ram 1500. The contact stated that while starting the vehicle, the passenger's side windshield wiper and the rearview camera were inoperable. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 46,000.
Oct 05, 2022
STRUCTURE,VISIBILITY/WIPER
1 complaint
The sun visor both driver and passenger are defective. When driving any sudden bump in the road causes it to fall and impairs vision of the road. The sun visor is broken from the bracket which causes it to detach and fall from original place. When I spoke to dealer they informed me it was a common problem with Dodge Ram and Jeep models . However, they said since there has been no recall they refuse to fix the visor issue.
Sep 12, 2022
AIR BAGS,SEAT BELTS,SEATS
1 complaint
Rear power sliding window frame developed cracks at the top on both sides, above the center rear sliding window. THE FRAME LEAKS INTO CAB WHEN MOISTURE IS PRESENT. Water Intrusion has resulted in water intrusion in the rear cabin, which destroys the interior of the vehicles permanent stain marks; foul odors, mold, and mildew is a huge concern. My children ride in the back of my vehicle and I am concerned about the health issues this may cause in the future. My part is still covered under warranty at this time, however it will take 3 to 4 weeks for this part to be repaired and no guarantee it will not continue to happen at my expense, please fix this.
Sep 11, 2022
POWER TRAIN,AIR BAGS
1 complaint
The contact owns a 2020 Ram 1500. The contact stated while driving 35 MPH and driving over a pothole, the air bag warning light illuminated. The vehicle was diagnosed with occupant restraint control and transmission control fault. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 37,600.
May 20, 2022
ELECTRICAL SYSTEM,LANE DEPARTURE,BACK OVER PREVENTION
1 complaint
The BSM service notice triggered a shut down of all controls associated with front windows and climate control. The UConnect system shuts down completely and the climate system defaults to defrost with fans going to max and the heat turned up to Maximum temp. With front windows control disabled you are unable to lower or raise windows and with Uconnect shut off there is no way to turn off the heat. This takes place while driving. You are literally cooking inside the vehicle The BSM service light came on to indicate service needed on a sensor located in the tail light assembly. That notification triggered the electrical malfunctions of the other systems. After sitting for 12 hours the truck systems would reset. As soon as I started driving the same sequence of events would take place again. I repeated this every day for 4 days while waiting to turn this into a dealer for investigation and repair.
May 19, 2022
TIRES
1 complaint
P275 / 65 r 18 the tires have 20,000 miles on them and the front two are dry-rotted
Apr 27, 2022
STEERING,VEHICLE SPEED CONTROL,SERVICE BRAKES
1 complaint
Truck was going at 40 MPH and power steering went out, brakes went out and truck started to accelerate resulting in a serious crash. Vehicle was totaled out but not inspected by Dodge. There was no warning of any problems with truck.
Feb 18, 2022
UNKNOWN OR OTHER,BACK OVER PREVENTION
1 complaint
Backup camera stopped working, just a black screen shows up. Also, the side mirrors both hit and rub the driver and passenger windows when folded.
Dec 27, 2021
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES
1 complaint
While I was driving warning lights came up on the dash. Traction control, parking brake warning, red voltage. When I exited the freeway, and used the brakes to slow down , the truck was accelerating at the same time . I let go of all the pedals, and the acceleration continued with no feet on pedals . When I got to work, I put it in park . Took it out of park, and the truck started accelerating again on its own at a fast rate. Put it in park, put it in reverse, and the truck started accelerating fast again, in reverse, until I slammed on the brakes to stop the acceleration and put it into park . This is the second time. First time was few months ago, same issue. Dealer looked at it, couldn’t duplicate it, cleared the codes and said if it happens again they’ll have to call an engineer from Chrysler. Contacted dealer today , said nothing about an engineer and that they can’t look at it until next week.
Dec 22, 2021
SUSPENSION,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
1 complaint
CHECK ENGINE ON THEN OFF, LIGHTS ALL DASH WARNING LIGHTS ON
Jun 15, 2021
POWER TRAIN,UNKNOWN OR OTHER,LANE DEPARTURE
1 complaint
HOT SMELL IN CABIN WHEN USING 4X4 MODE NAVIGATION SYSTEM IS NOT ACCURATE, SHOWS ME ON ROADS I'M NOT. SPEED SIGN RECOGNITION EITHER DOES NOT WORK OR IS VERY INACCURATE. TRAFFIC JAM UPDATES NEVER HAPPEN. LANE KEEPING SYSTEM DISPLAYS MESSAGE TO PLACE HANDS ON WHEEL. THEN TURN OFF. MY HANDS ARE ON THE WHEEL, IT STILL DEACTIVATES ITSELF. VEHICLE HAS SORT 8 WEEKS IN DEALERSHIP, THEY CAN FIX IT
Mar 03, 2021
SERVICE BRAKES,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE
1 complaint
I WAS DRIVING ON I-15 BETWEEN CEDAR CITY, UT AND ST GEORGE, UT. DRIVING APPROX 75MPH WHEN SUDDENLY TRAFFIC WAS STOPPED IN FRONT OF ME IN BOTH LANES. APPLIED BRAKES WITH ABSOLUTELY NO RESULTS. DROVE OFF OF PAVED PORTION OF HIGHWAY TO AVOID HITTING STOPPED CARS. VEHICLE HAD LESS THAN 500 MILES ON IT AND I HAD OWNED IT FOR 3 DAYS. FINALLY GOT VEHICLE STOPPED APPROX 3/4 MILE DOWN THE ROAD. APPROX $1700 DAMAGE TO VEHICLE. APPROX 5 MONTHS LATER I PULLED INTO U.S POST OFFICE TO PARK. BRAKES AGAIN FAILED AND I HIT BRICK BUILDING AT APPROX 5MPH OR LESS. APPROX $5000 DAMAGE TO VEHICLE AND UNCERTAIN OF DOLLAR DAMAGE TO P.O. BUILDING. THREE DAYS LATER I PULLED INTO MA PARKING LOT, BRAKES FAILED AGAIN. I WAS ABLE TO AVOID ANY PARKED CARS, MAINLY BECAUSE PARKING LOT WAS ALMOST EMPTY. I WAS ABLE TO USE EMERGENCY BRAKE TO STOP IT. THE FOLLOWING MONDAY I TOOK IT TO STEPHEN WADE DEALERSHIP. THEY HAD IT FOR 5 DAYS, CHECKED FOR CODES, DROVE IT APPROX 8 MILES AND TOLD ME TO COME GET IT. THEY COULD FIND NOTHING. FACTORY CUSTOMER CARE TOLD ME TO TAKE IT BACK TO DEALERSHIP. CALLED FOR APPT AND WAS INFORMED THAT DUE TO SAFETY PROBLEM AND ACCIDENT, THEY WOULD NOT TOUCH IT. CALLED RAM CUSTOMER CARE BACK, TOLD THEM DEALERSHIP REFUSED TO LOOK AT IT. CUSTOMER CARE SAID TO TAKE TO ANOTHER DEALERSHIP. NEXT CLOSEST DEALERSHIP IS OVER 120 MILES AWAY. THEY SAID DEALERSHIP HAS RIGHT TO REFUSE TO WORK ON IT AND THEN TOLD ME THAT RAM FACTORY TECH GAVE ORDERS NOT TO TOUCH IT. NOW I HAVE A RAM TRUCK WITH BRAKE PROBLEMS THAT NEITHER LOCAL DEALERSHIP OR FACTORY TECH WILL ACCEPT TO WORK ON. I HAVE A $70,000 MSRP, 5,400 LB "PAPER WEIGHT". NO HELP FROM FACTORY. TRUCK DOES NOT HAVE 4,000 MILES AND APPARENTLY THE FACTORY WARRANTY IS WORTHLESS. SEE ALSO 11402784
Feb 23, 2021
STRUCTURE,SERVICE BRAKES
1 complaint
WHILE STOPPED IN LINE AT A FAST FOOD DRIVE THRU LINE THE BRAKES RELEASED ALLOWING TRUCK TO IDLE INTO CAR AHEAD SLIGHTLY DAMAGING BOTH VEHICLES. NO AMOUNT OF PRESSURE ON THE BRAKE PEDAL HAD ANY AFFECT ON STOPPING. DEALER COULD NOT DUPLICATE PROBLEM AND SCAN SHOWS NO CODES EXCEPT THE FRONT PARK SENSORS MOST LIKELY DAMAGED IN THE CONTACT. RAM STATED IF THEY CAN'T DUPLICATE ISSUE THEY ARE OF NO ASSISTANCE
Jan 27, 2021
SERVICE BRAKES,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE
1 complaint
TL* THE CONTACT OWNS A 2020 RAM 1500. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, SEVERAL OF THE SAFETY FEATURES FAILED INTERMITTENTLY TO FUNCTION AS DESIGNED. THE CONTACT INDICATED THAT WHILE OPERATING THE VEHICLE IN REVERSE, THE BACK-UP CAMERA WAS INOPERABLE. ADDITIONALLY, WHILE DRIVING, THE AUTOMATIC EMERGENCY BRAKING SYSTEM ACTIVATED INADVERTENTLY CAUSING THE VEHICLE TO STOP WITHOUT ANOTHER VEHICLE OR OBJECT BEING NEARBY. THE BLIND SPOT MONITORING SYSTEM WOULD FAILED INTERMITTENTLY. THE CONTACT STATED THAT WHILE REVERSING THE VEHICLE WITH THE DOOR OPENED, THE SAFETY FEATURE WOULD NOT STOP THE VEHICLE AND THE AUTO PARKING FEATURE WOULD NOT PROPERLY PARK THE VEHICLE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER LENOIR CITY CHRYSLER LOCATED AT 1206 E BROADWAY ST, LENOIR CITY, TN 37772 WHO REPLACED THE INFOTAINMENT CENTER AND UPDATED THE SOFTWARE HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100.*DT CONSUMER STATED THIS IS THE SECOND TIME IT HAS RECURRED.*JB
Jan 20, 2021
ELECTRICAL SYSTEM,LANE DEPARTURE
1 complaint
TOO BAD I CAN ONLY MARK 3 AREAS WHEN THERE ARE MANY MORE. FOLLOWING SAFETY SYSTEMS AND DRIVER AID EITHER DON'T WORK OR WORK SPORADICALLY: FORWARD COLLISION, REAR COLLISION, LANE KEEP, AUTO HIGH BEAMS, REAR CROSS TRAFFIC ALERT, RAIN SENSE WIPERS, NAVIGATION, VOICE COMMAND, PARKING GEAR, FRONT AND REAR CAMERA, MEMORY SEAT EASY ENTRY ( DOESN'T GO BACK TO CORRECT POSITION), HOT SMELL IF USE AWD SETTING. INFOTAINMENT SYSTEM TOTALLY MALFUNCTIONS. TRUCK BEEN IN 7-8 TIMES FOR PROBLEMS, THERE OVER 2 WEEKS ON 2 VISITS, RADIO REPLACED. STILL HAVING ALL PROBLEMS. BEEN GOING ON SINCE NEW, OVER A YEAR AGO. HAS HAD NUMEROUS RAM UPGRADES AT DEALER AND OVER AIR. NEVER KNOW IF SAFETY SYSTEMS ARE GOING TO WORK OR NOT. HAVE LOST ALL TRUST IN THIS VEHICLE. WILL BEING BACKING UP AND BRAKES LOCK UP AS IF REAR SENSORS HAVE DETECTED SOMETHING WHEN THERE IS NOTHING. REAR DETECTORS TURN OFF BY THEMSELF. CAMERAS STAY ON. NAV CURSOR SHOWS ON MAP 6 MILES AWAY FROM ACTUAL LOCATION. BASICALLY ALL ELECTRONICS WORK SPORADICALLY. HAPPENS IN MOTION AND WHILE NOT IN MOTION. ALL GLITCHES BLAMED ON ELECTRONICS IN INFOTAINMENT SYSTEM ACCORDING TO RAM. PUT TRUCK IN PARK AND CONTINUES TO ROLL FORWARD. OPENING DOOR IS SUPPOSED TO ENGAGE EMERGENCY BRAKE. DOES SOMETIMES AND OTHER TIMES DOES NOT. WITH THIS MANY ELECTRICAL PROBLEMS I'D HATE TO BE IN AN ACCIDENT, PROBABLY THE AIR BAGS DON'T WORK. PERIODICALLY GO TO START VEHICLE AND IT'S DEAD. NO CHARGERS ARE PLUGGED IN IT ANYTHING THAT SHOULD DRAIN BATTERY. NOW CARRY A JUMPER BOX AFTER I WAITED OVER 2 HOURS FOR RAM ROADSIDE SERVICE.HAVE ASKED FOR REPAIR ORDERS BUT HAVEN'T BEEN GIVEN THEM. HAVE NOTED EVERY GLITCH WITH RAM CUSTOMER SERVICE VIA EMAIL. CASE IS OPEN. NOTHING GETS DONE.
Dec 20, 2020
VISIBILITY,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2020 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING WITH THE DRIVER'S AND THE PASSENGER'S SIDE REAR WINDOWS ROLLED DOWN, THE VEHICLE SHOOK VIOLENTLY AS IF THE TIRES WERE OFF THE GROUND. THE CONTACT STATED THAT WITH PASSENGER'S SIDE REAR WINDOWS ROLLED UP, THE SHAKING STOPPED. THE CONTACT PULLED OVER AND INSPECTED THE WHEELS BUT FOUND NO VISUAL FAILURES. THE CONTACT STATED THAT THE FAILURE RECURRED AFTER RESUMING DRIVING. THE CONTACT MENTIONED THAT HIS STEP-DAD HAD THE SAME VEHICLE AND EXPERIENCED SIMILAR FAILURES WITH THE REAR WINDOWS ROLLED DOWN. THE CONTACT STATED THAT THERE WAS AN ERROR IN THE DYNAMIC DESIGN FLOW WITH SIMILAR 2020 RAM 1500'S. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000. THE VIN WAS NOT AVAILABLE.
Nov 16, 2020
POWER TRAIN,VEHICLE SPEED CONTROL
1 complaint
THERE IS A SIGNIFICANT DELAY IN THROTTLE RESPONSE ON THE 1500 ECO-DIESEL. THERE ARE NUMEROUS SITUATIONS AND SCENARIOS WHERE YOU PUSH THE THROTTLE DOWN AND THE CAR DELAYS FOR A FEW SECONDS BEFORE THE ENGINE INCREASES POWER. I COULD BE PULLING OUT INTO TRAFFIC SOMETIMES AND SOMETIMES I ACCELERATE NORMAL AND SOMETIMES WHEN I PUSH THE GAS PEDAL THE CAR DELAYS AND I AM STUCK WITHOUT ANY ACCELERATION FOR A FEW SECONDS. YOU COULD ATTEMPT TO SPEED UP TO PASS ON THE HIGHWAY SOMETIMES AND AGAIN SOMETIMES IT DOES ACCELERATE AND SOMETIMES IT DOES NOT ACCELERATE AT ALL.
Nov 11, 2020
AIR BAGS,SERVICE BRAKES
1 complaint
ACCIDENT HAPPEN 5/20/20. WAS APPROACHING A STOPPED VEHICLE WHEN THE BRAKES FAILED. KEPT TRYING TO APPLY BRAKES AND NOTHING HAPPEN. IMPACT AT APPROX 35 MPH. AFTER IMPACT THE TRUCK STARTED TO ROLL BACKWARDS AND HAD TO PUT IN PARK TO STOP THE TRUCK. TOW TRUCK DRIVE ALSO HAD ISSUES LOADING ON THE ROLL BACK, BRAKES WOULD NOT WORK. WE TOWED TO OUR BODY SHOP FOR REPAIRS. THEN WAS TAKEN TO FAULKNER DEALERSHIP FOR EDR TESTING. NOTHING MECHANICAL WAS EVER DONE WITH THE TRUCK AFTER THE BODY WORK WAS DONE. BOSCH RELEASED THE TRUCK TO THE DEALERSHIP. TRUCK HAS 513 MILES AND LITTLE OVER 200 OF THE MILES ARE WHAT WE DROVE IT. PURCHASED WITH MILES ON IT. FIAT / CHRYSLER DO NOT SEE AN ISSUE WITH THE TRUCK VIA THE REPORT. I HAVE SENT THE REPORT TO A SEPARATE PARTY THAT IS NOT HIRED BY FIAT AND THEY INDICATE TO RESEARCH PAGE 42 OF THE REPORT ON THE MASTER CYLINDER BRAKING SYSTEM. WE DO NOT SEE ANY INDICATION ON ANY CODES THAT WERE RECOVERED PERFORMED BY BOSCH. WE KNOW IN FACT THAT THERE WERE MULTIPLE BRAKE CODES AND FEEL THAT THE INFORMATION IN STILL IN THE "BLACK BOX". AIRBAGS NEVER DEPLOYED AT IMPACT OF 35 MPH FRONTAL IMPACT.*DT*DT*JB*JB
Jul 27, 2020
POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
1 complaint
WHILE STOPPED AT LIGHT WHEN I BEGAN TO ACCELERATE MAKING A LEFT TURN THE TRANSMISSION WOULDN'T SHIFT OUT OF FIRST GEAR. THIS IS DANGEROUS SHOULD YOU NEED TO QUICKLY MOVE CAR OUT OF WAY. CAR WENT UP TO 5000 RPM BEFORE I RELEASE THE GAS AND PROCEEDED TO SIDE OF ROAD. DEALER COULDN'T DUPLICATE, I ASKED THEM TO FLASH THE COMPUTER AND THEY REFUSED, SAYING ANY UPDATES WOULD BE OVER THE AIR. WHICH IS NOT TRUE. TRUCK IS SUPPOSED TO BE EQUIPPED WITH TAILGATE AJAR WARNING LIGHT, IT IS IN MANUAL AND ON MY BUILD SHEET. DEALER TELLS ME THAT ITS NOT. SO THERE NOT PUTTING IN THE CORRECT EQUIPMENT. THIS IS DANGEROUS SINCE I HAD 2017 RAM THAT TAILGATE OPENED WHILE DRIVING BEFORE RECALL!! *TR
Jun 17, 2020
STEERING,ELECTRICAL SYSTEM,EXTERIOR LIGHTING
1 complaint
I WAS DRIVING IN THE HIGHWAY AT 65MPH WHILE STEERING POWER SHUT OFF AND WARNING ON DASH CAME ON SAYING POWER STEERING WAS DISENGAGED. I PULLED OFF THE HIGHWAY SHUT VEHICLE OFF CHECKED UNDER HOOD AND NOTHING. GOT BACK ON VEHICLE STARTED IT AND WARNING HAD GONE AWAY AND STEERING WAS OK. DROVE FOR ABOUT 10 MILES AND IT HAPPENED AGAIN. I WAS TOLD TO DRIVE VEHICLE TO DEALER AND THEY SAID IT WAS A PROBLEM WITH THE BATTERY. VEHICLE WAS IN SHOP FOR A DAY. THEY CALLED AND SAID PROBLEM WAS FIXED. I LEFT THE DEALER, DRIVE 40 MILES AND IT HAPPENED AGAIN. TOOK IT BACK. AND NOW THEY DON'T KNOW WHAT THE PROBLEM IS. VERY UNSAFE VEHICLE. POWER STEERING GOES OFF RANDOMLY. IM GLAD I DIDN'T HAVE MY FAMILY WITH ME. TRUCK IS VERY HARD TO CONTROL WITH NO POWER STEERING. I ALSO NOTICED WHILE DRIVING TO THE DEALER THE INSTRUMENT PANEL WOULD GO DIM AND THEN BACK TO NORMAL. *TR
Jun 04, 2020
UNKNOWN OR OTHER,SERVICE BRAKES
1 complaint
THIS DEFECT HAS THE REAL PROBABILITY OF CAUSING DAMAGE TO BOTH MY VEHICLE AND ANOTHER VEHICLE. TAKING MY NEW TRUCK THROUGH A CAR WASH, I PUT THE VEHICLE IN NEUTRAL AT THE START OF THE WASH. THE CAR WASH HAS ROLLERS THAT DRIVE THE REAR DRIVER'S SIDE WHEEL THROUGH THE CAR WASH. AT THE END, MY VEHICLE DASHBOARD INDICATES THAT I NEED TO DEPRESS THE BRAKE PEDAL AND PUSH THE START/STOP BUTTON ON THE DASH. AFTER DOING THIS, THE DASHBOARD THEN TELLS ME THAT I NEED TO DEPRESS THE BRAKE PEDAL AND PUT THE VEHICLE INTO DRIVE. EACH TIME I DEPRESS THE BRAKE PEDAL, THE DRIVER'S REAR TIRE JUMPS OVER THE ROLLER PUSHING THE VEHICLE AND THE DISTANCE BETWEEN MY VEHICLE AND THE VEHICLE BEHIND ME CLOSES. MY RAM HAS THE LARGE MONITOR SCREEN, AND HAS THE ABILITY TO INSTALL APPS. WHAT IS NEEDED IS A "CAR WASH APP" THAT DISABLES THE REQUIREMENT TO DEPRESS THE BRAKE FOR THESE TWO PROCEDURES AS LONG AS THE VEHICLE WAS 1) ROLLING IN NEUTRAL; 2) HAS NOT TRAVELED MORE THAN X FEET (300); AND 3) HAS NOT TRAVELED FASTER THAN 4 MILES PER HOUR. *TR
May 28, 2020
Where to Find VIN for Problems Check
To check for problems and complaints on your 2020 RAM 1500, you'll need the VIN number. Find your VIN in one of these 4 common locations.
Understanding VIN Structure for Problem Reports
Each character in your 2020 RAM 1500 17-digit VIN helps identify specific complaints and problems affecting your vehicle model.
How to Check 2020 RAM 1500 Problems in 3 Steps
1
Locate Your VIN
Find the 17-character VIN on your 2020 RAM 1500 dashboard (visible through windshield), door jamb, engine bay, or vehicle documents.
2
Review by Component
Browse owner-reported complaints organized by vehicle component (engine, transmission, brakes, electrical) to identify common issues and problem patterns for this model year.
3
Check Safety Issues
Review crash and fire incidents for each component to assess safety concerns. Contact your RAM dealer or report problems to NHTSA at SaferCar.gov.
Frequently Asked Questions
How many problems does the 2020 RAM 1500 have?
The 2020 RAM 1500 currently has 557 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2020 RAM 1500?
The most common problems reported for the 2020 RAM 1500 are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2020 RAM 1500 problem data come from?
All problem and complaint data for the 2020 RAM 1500 comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
How do I report problems with my 2020 RAM 1500?
You can report safety problems with your 2020 RAM 1500 directly to NHTSA at SaferCar.gov or call 1-888-327-4236. Your complaint helps identify patterns and may lead to recalls or investigations.
Where can I find my VIN to check problems?
Your 2020 RAM 1500 VIN is located in 4 places: (1) Dashboard near windshield on driver's side, (2) Driver's door jamb sticker, (3) Engine bay, (4) Vehicle registration and insurance documents.
Is the 2020 RAM 1500 reliable?
Reliability can be assessed by reviewing the number and severity of owner complaints for the 2020 RAM 1500. Check complaints by component, crash reports, and fire incidents above to evaluate potential issues and problem patterns.
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