How many problems does the 2021 RAM 1500 have?

The 2021 RAM 1500 currently has 611 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2021 RAM 1500?

The most common problems reported for the 2021 RAM 1500 are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2021 RAM 1500 problem data come from?

All problem and complaint data for the 2021 RAM 1500 comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

How do I report problems with my 2021 RAM 1500?

You can report safety problems with your 2021 RAM 1500 directly to NHTSA at SaferCar.gov or call 1-888-327-4236. Your complaint helps identify patterns and may lead to recalls or investigations.

Where can I find my VIN to check problems?

Your 2021 RAM 1500 VIN is located in 4 places: (1) Dashboard near windshield on driver's side, (2) Driver's door jamb sticker, (3) Engine bay, (4) Vehicle registration and insurance documents.

Is the 2021 RAM 1500 reliable?

Reliability can be assessed by reviewing the number and severity of owner complaints for the 2021 RAM 1500. Check complaints by component, crash reports, and fire incidents above to evaluate potential issues and problem patterns.

2021 RAM 1500 Problems

ENGINE

75 complaints

Exhaust manifold on passenger side has cracked leading to exhaust fumes in cabin, causing dizziness and headaches due to carbon monoxide ram has acknowledged this issue with a TSB but the fact that exhaust fumes come into the cabin on a vehicle that is five years old is concerning and in my opinion, a safety concern.

Dec 10, 2025

Oil pans are rusting through . Mine has 45,053 miles. In the 60k mile powertrain warranty. RAM refuses to fix because it is 'corrosion'. They want $1,861.53 to replace. These rusted pans are all over the internet.

Oct 14, 2025

Failed Motor Generator @ 74,000 miles while is covered under the Federal emissions warranty. Vehicle has been off road for 30 days with no ETA on replacement parts

Sep 24, 2025

There is an exhaust leak at the manifold which lets exhaust gas int the engine compartment and it smells in the passenger compartment. I feel there is a health risk of carbon monoxide poisoning . It seems as though should be a repair made by the manufacturer.

Sep 17, 2025

I have a 2021 ram 1500 and the belt started to make a lot of noise. I got it to the dealership and they had it a whole month and a half. They said it was the alternator but no it was something called a MGU (motor generator unit). Can't find it no where in the country. Im stuck with a 50k truck that I can drive. Warranty can't fix it and now I can't sleep.

Sep 09, 2025

+ 70 more complaints for this component

UNKNOWN OR OTHER

46 complaints

Rear window glass crumbled/shattered around frame causing leaks around the window and glass fragments to fall out onto roadway. There was a extended warranty issued for this reason on my make and model year of truck due to the frame cracking and allowing water to get into the frame but was told my vehicle wasn't included. I live in Ohio so and water in the frame with fluctuations in temps especially extreme would cause this situation.

Jan 07, 2026

ESC malfunction

Dec 22, 2025

I am reporting a safety-related exhaust leak on my 2021 Ram 1500. The vehicle has a persistent exhaust leak which may allow fumes to enter the cabin and poses a health and safety hazard. Over the past 6–9 months, I attempted multiple times to have this issue repaired under my warranty at the authorized dealership (Jimmy Britt CDJR, now Joe Maus CDJR in Dublin, GA). However, the dealership refused to schedule a proper appointment and would only tell me to “drop it off” with no estimated timeframe and no loaner vehicle. Because I rely on the truck for work, I cannot leave it indefinitely. The dealership’s refusal has prevented me from obtaining repair of this safety defect, and I am forced to continue driving with a known hazard. This appears to be a safety-related defect involving the exhaust system, and the manufacturer and dealership have not provided an adequate means to repair it.

Dec 09, 2025

The uconnect radio system freezes. It will do this and then reset. Sometimes it resets multiple times before working. It will freeze when using the backup camera. The entire screen will be frozen until it resets itself it takes approximately 60 seconds for it to reset.

Oct 04, 2025

I was told by the dealer that the exhaust bolts for the Y pipe to the extension pipe are broken causing my exhaust to be louder than normal. My truck is 4 years old and I expect that the exhaust hardware would last longer than 4 years but apparently not. This condition may allow exhaust fumes to leak into the cab area of the vehicle potentially leading to someone getting sick or worse causing an accident from potentially loosing consciousness while driving. I went to a forum where they discussed this issue of the broken bolts on the Dodge Ram Trucks.

Aug 22, 2025

+ 41 more complaints for this component

ELECTRICAL SYSTEM

41 complaints

Every time my truck sits for more than 3 days even in the summer the battery dies. I have to jump this truck more than I jumped anything in life. It has less than 30000 miles on it and I’ve had nothing but trouble with the battery staying charged and the air bag system being jimmied to keep the sensor from not going of by the dealer.

Jan 26, 2026

I bought this truck used from a dealer in 2022. From the start the resting voltage of the car was a problem getting 12.7v and when I was driving it would often only get up to 13.4v. I took it to the dealer and they replaced it completely in 2023. It still shows low resting voltage and driving voltage. I told them and they said it was fine and not to worry. Now for the past 6 months it has been making a whirring sound that gets louder as I accelerate. I took it back to them and they said they didn't hear anything wrong, which is an outright lie. It still hasn't gotten better so I took it to a different mechanic and they said its a bad alternator and that they are very expensive and on back order. I tried setting up an appointment with the dealer to look at it again and they said I am now out of warranty and will charge me a diagnostic fee and if it is the alternator it again isn't covered by the warranty. I have been searching online and this is something thousands of other customers have been experiencing and there is a class action lawsuit about this as well. I am kindly asking that you look into this and if appropriate issue a recall for this. I shouldn't have to pay thousands of dollars to fix an alternator for a truck that only has 60k miles on it. My truck is only worth $29k so having to pay for a repair that is about 7% of my vehicle value is ridiculous.

Jan 11, 2026

All warning lights on dash came on including battery. Freedom Dodge assessed it on 11-10-2025 and said the vehicle generator has an internal short and is discharging the battery. If being operated could cause the vehicle to die while in motion. I am making $700 per month payments and Freedom indicated over 6000 of these units are on back order and cannot give me a date for replacement only saying "months"

Nov 15, 2025

Body Control Module failure. 2021 Ram 1500 Tradesman with 3.6L engine My first symptom was a message that appeared on the dash gauge cluster that said something like "problem with shift positioner". That message came up then went away. Next symptom was dash lights flashing for no reason. This was a few days after the other. These lights would flash one time for just a fraction of a second, and only when I hit a bump on the road. I thought that I had a loose wire so I checked wiring for loose connection but did not find any. I had no other problems for several days. Then I was on a trip far from home and that is when things got really bad. All of the gauges on my instrument cluster were going up and down for no reason. The windshield wipers came on by themselves. The dash lights started flashing, like before but this time that were on and off for longer periods of time and not caused by bumps on the road. The vehicle lost power while I was driving and I was forced to pull to the side of the road. The engine had died. I was not able to restart right away. While I was sitting there trying to figure out my next move (because I was in the middle of nowhere), the lights on the dash were still flashing even after I had turned the key off. I know that sometimes trouble codes can be cleared by disconnecting the battery, so that is what I did. After I put the battery cables back on, the controls seamed normal again. I was able to start the engine and drive into town. I went straight to an automotive repair shop that I had found by Google search. They put their code reader on and said that I had 59 fault codes. They had never seen that many on any vehicle before. They checked my battery to make sure it was fully charged. It was. They checked a few other things, but diagnosed the problem to a bad Body Control Module. After this incident, I did some research and found that this seems to be a come problem with the Ram Pickups. This should be a recall item.

Nov 12, 2025

My etorque motor starting making a really loud noise. So I took it in to have it looked. Technician said the etorque motor was going. Ordered a new one but said it was on back order. My truck then died and the part still does not have a ship date.

Oct 25, 2025

+ 36 more complaints for this component

POWER TRAIN

40 complaints

There have been several instances where the vehicle appears to lose traction in 4WD. An error message appears "4WD Overheated Performance Temporarily Reduced". When this message appears, the vehicle is unable to gain traction in snow. Even 1" - 2" of snow is enough to prevent forward movement. In this condition, the rear end of the truck tends to fishtail to the right and left. After checking online, there appears to be many other instances associated with this condition. The dealer replaced the fluid in the differential and transfer case hoping to fix the issue, but the problem persisted. They were unable to reproduce the issue on the second service call. Currently, my vehicle in in the driveway and is unable to move given the 1" of snow present. The truck is being towed to the dealer tomorrow, Jan. 28th, 2026, for them to assess it a third time. I believe the failure is related to the light duty Transfer Case & Transfer Case Motor, but that has not yet been determined by the dealer. I'm having the vehicle towed since losing traction on a slippery road can be dangerous and cause the vehicle to slow/stop and/or lose control along with 4WD.

Jan 27, 2026

The contact owns a 2021 Ram 1500. The contact stated that while driving approximately 50 MPH, while depressing the accelerator pedal, the vehicle began to vibrate. An independent mechanic was contacted. The vehicle was taken to an independent mechanic, and the contact was informed that the front axle half-shaft was worn and needed to be replaced. The contact also took the vehicle to a tire shop and was informed that new tires were needed. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact was referred by the manufacturer to report the failure. The failure mileage was 115,000.

Nov 10, 2025

The contact owns a 2021 Ram 1500. The contact stated that while driving 40 MPH or slower, there was an abnormal whining sound coming from the engine compartment. While attempting to accelerate, the vehicle intermittently hesitated and slightly surged forward before accelerating. The failure had become more persistent over time. There were no warning lights illuminated. The contact found information related to NHTSA Campaign Number: 23V265000 (Power Train); however, the VIN was not included in the recall. The vehicle was taken to be diagnosed, and the contact was informed that the motor generator had failed and needed to be replaced. The vehicle was in the process of replacing the motor generator unit. The manufacturer was not informed of the failure. The failure mileage was approximately 140,000.

Oct 06, 2025

I put the car in drive and heard a loud bang. When I went to move it sounded like metal scraping. It turns out the front differential cracked and came loose making the truck inoperable. The truck was not off road and has been well taken care of. The part is three weeks on back order for a new front axle because this is happening to many of the RAM trucks.

Sep 30, 2025

The contact owns a 2021 Ram 1500. The contact stated that while driving 65 MPH, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle was able to restart. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V265000 (Power Train); the VIN was included, but the vehicle had previously been repaired. The manufacturer was not notified of the failure. The failure mileage was 85,000.

Sep 15, 2025

+ 35 more complaints for this component

ELECTRICAL SYSTEM,ENGINE

33 complaints

I am submitting this complaint to report a significant and unusual mechanical failure involving my 2021 Ram truck. The vehicle experienced a failure of the heater core assembly, which resulted in engine coolant leaking directly into the passenger compartment. This failure caused coolant odor and fluid intrusion inside the cabin and required extensive disassembly of the dashboard and HVAC system to repair. The total cost of repairs exceeded $5,300, which I believe is disproportionate and unexpected for a vehicle of this age and mileage. Two separate repair visits were required as it was found after the heater core was replaced the actuator on the driver’s side was damaged by the ongoing leak and required repair. The vehicle has been properly maintained and serviced according to manufacturer recommendations. While this incident did not result in an immediate crash or injury, the nature of the failure raises safety and health concerns, including: •Driver distraction due to coolant fumes and loss of defrost capability •Exposure of occupants to engine coolant within the enclosed passenger compartment •Sudden loss of cabin heating and windshield defogging capability in cold weather Given the age of the vehicle and the severity of the failure, this does not appear to be normal wear and tear. I am concerned that this may represent a design, material, or manufacturing defect that could affect other vehicles of the same model year. The odor was present for many months prior to the failure; however, the local dealership could not examine the issue at the time of a prior oil change due to lack of time on that visit. I am submitting this report to document the issue, assist in identifying potential patterns, and ensure appropriate review by the manufacturer and regulatory authorities. Repair invoices and supporting documentation are included.

Feb 02, 2026

eTorque MGU hybrid motor going out with unexpected loss of power and stopping. Upon failure vehicle lost power and became inoperable. Both independent service center and dealer service center confirmed the eTorque MGU hybrid motor is failing. Upon further research thousands of these MGU hybrid motors are failing unexpectedly. No remedy in sight and manufacturer indicates no eta on availability of parts to fix.

Oct 17, 2025

1. The Motor Generator Unit (MGU) failed on my 2021 Ram 1500. The component is still installed in the vehicle and is available for inspection upon request. 2. The MGU failure caused a loud whining noise that worsened over two weeks, raising concern that the part could seize or fail while driving. A sudden failure could result in loss of vehicle power or drivability, creating a dangerous situation for me and others on the road. 3. Yes. A certified Ram dealership inspected my vehicle and officially diagnosed the MGU as defective. 4. Yes, the dealership confirmed the failure. To my knowledge, it has not been inspected by the manufacturer, police, or insurance representatives. 5. There were no warning lamps or dashboard messages. The only symptom was a whining noise that started faintly and gradually increased over the course of approximately two weeks before the dealer diagnosis.

Sep 17, 2025

2021 Ram 5.7 etorque MGU bad and vehicle sitting as part appears to be on nationwide back order. vehicle sitting while still making payments and paying insurance. seems to be major issue and no recall yet.

Aug 18, 2025

I am submitting this complaint regarding a critical issue with my 2021 Ram 1500 equipped with the eTorque mild hybrid system. The vehicle has become inoperable due to the failure of the etorque alternator in this system. Unfortunately, Mopar—the official parts supplier—has not made this part available, and it has been on indefinite backorder for months. This is a known issue and has broken just outside of warranty. I'm in desperate need of this part and the backorder and supply time is unknown with no ETA.

Aug 17, 2025

+ 28 more complaints for this component

FUEL/PROPULSION SYSTEM

29 complaints

I was suddenly unable to fill the fuel tank of my truck on the way back from a 4 hour road trip in freezing conditions. I was able to get just enough fuel into my vehicle to make it back due to it occurring during a fuel up on the last hour of the drive. However, if this had happened earlier in the drive, I could have been stranded with my family in freezing conditions. There were no warnings and it hadn't been happening prior, other than a half dozen times randomly over the past 2 years where the fuel station nozzle clicked off a few times prematurely. But never to the extent of not being able to fill the tank. It was brought to a dealership and is currently having the fuel tank replaced due to a bad valve inside of it.

Dec 02, 2025

Change in acceleration since purchasing truck. Discovered recently the fuel pump was causing the problem. Also the air bag light comes on and warning of a safety issue.

Oct 07, 2025

Crash: 1

My vehicle is currently at the service department of a dealership by my, Covert CDJR Bee Cave, due to two codes that recently set: P0EA7 and P026E. Mopar/Stellantis issues a TSB for this issue. Number 07-003-22. This is a known and documented issued but if your vehicle is outside the original 36 month, 36k mile warranty they will not cover it. This issue is not from wear and tear it is a defect and flaw in the original design. I have requested good will coverage and up to this point have been denied.

Sep 19, 2025

Failed fuel pump Needs a new fuel pump at 34000 miles. Vehicle currently at the dealership service department I saw there were previous recalls on these vehicles and their fuel pumps I should not have to replace a fuel pump at this mileage, ever

Sep 18, 2025

After having the Fuel Pump replaced, it was revealed that there are wires above the fuel tank that have melted and are causing a fuel leak into different elements of the under carriage of the truck. The manufacturer is not willing to honor the recall and replace these parts (even though they are connected to the fuel system) so by their own logic this must be considered a separate issue. It is concerning that there is electrical melting occurring and causing a fuel leak right next to the effected area

Aug 06, 2025

+ 24 more complaints for this component

STEERING

23 complaints

No issues with steering on vehicle in about 81,000 miles since new. Yesterday, started vehicle, no power steering at all, alert light on dash stating power steering problem with electric steering. I stopped and restarted vehicle 3 or 4 times, did not resolve issue. I disconnected battery and reconnected it, did not resolve issue. Vehicle is not driveable, steering is next to impossible.

Jan 24, 2026

The issue started with power steering failure warning light flashed and then went of a couple times. I could also hear the fan kick on high, then the power steering warning light came on and stay on. When it stayed on, I lost power steering and barely could make a u turn on a 2 lane divided high way. This problem went on randomly for approximately 2+ weeks. The fact that all power steering is lost with little to no notice is a very dangerous situation depending on what and where the vehicle is traveling at the time. I took it to Peters in Longview the dealership, and they said that the Electronic Power Steering needed to be replaced. This situation, symptoms, and diagnosis all are just like the current numerous issues with EPS on Dodge rams including the open investigation. I am very concerned about the failures of these EPS's on Rams,

Jan 14, 2026

On 10\09\2025 I was backing into a parking spot and when I was trying to adjust the position of the vehicle the power steering failed as I was backing up. After the power steering failed to work, the Power Steering Light appeared on the Dashboard. This is the first time this has happened. The safety issue is if I was going around a corner on the steering failed, my kids and I would probably be dead right now. Yes we live off a windy road. I left the truck parked at the shopping center overnight & it was towed to an Auto repair center locally. They told me to take it to the Dodge Dealership. The vehicle was towed to Pedder Dodge Chrysler on 10\10\2025. It is available for inspection.

Oct 10, 2025

The contact owns a 2021 Ram 1500. The contact stated that while driving at 5 to 10 MPH, the power steering became inoperable and crashed into a pole. The vehicle was restarted, and he continued to drive. While driving the next day, the failure recurred. There were no warning lights illuminated. There were no reported injuries, fire, airbag deployment or police reports filed. The vehicle was towed to the local dealer where it was diagnosed as a steering gear internal failure. The vehicle was repaired. The manufacturer was contacted, who opened a case and referred him to the local dealer. The failure mileage was approximately 37,800.

May 30, 2025

Crash: 1

On April 16, 2025 I was driving home from work. I went to steer to the right around a turn and my steering wheel felt like it locked up making it very hard to navigate through the curve. My steering was very tight and it caused a very uneasy feeling like I was going to crash. I called my local Ram dealer and they weren't able to get me in till April 28th. In the meantime I had another car to drive and it sat parked till they were able to take it in. They diagnosed it as the Rack and pinion being bad and told me it needed to be replaced and would cost over $4,000 out of my pocket!! My truck is still under the powertrain warranty and it would not be covered. They also told me they were charging me $163 dollars for a diagnosis fee since it's not covered by my warranty.

Apr 30, 2025

+ 18 more complaints for this component

FUEL SYSTEM, GASOLINE,ENGINE

22 complaints

The contact owns a 2021 Ram 1500. The contact stated that while driving 55-60 MPH, the vehicle stalled. There were no warning lights illuminated. The vehicle was taken to the local dealer, who replaced the high-pressure fuel pump under NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine); with the additional repairs on the low-pressure fuel pump at the Owner's expense. The vehicle was partially repaired. The manufacturer was contacted and opened an investigation. The failure mileage was approximately 102,000.

Jan 27, 2026

The contact owns a 2021 Ram 1500. The contact stated that the check engine warning light illuminated. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine); but the repair failed to fix the vehicle. The contact stated that the vehicle had experienced several other undisclosed failures after the recall repair. The vehicle was taken to the dealer for the same repair approximately five times. The manufacturer was not notified of the failure. The failure mileage was 27,803.

Dec 18, 2024

The contact owns a 2021 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnection.

Jul 10, 2024

The contact owns a 21021 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and informed the contact that parts distribution was limited; and that the dealer had a limit on the number of parts ordered every 14 days. The contact had not experienced a failure. Parts distribution disconnect.

Jan 29, 2024

The contact owns a 2021 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Dec 08, 2023

+ 17 more complaints for this component

AIR BAGS

16 complaints

High impact vehicle accident, with major damage. Drivers airbag did not deploy.

Jan 05, 2026

Crash: 1

Injuries: 1

I own a 2021 Ram 1500 (“Build to Serve” edition). The airbag/SRS warning light came on around January 2025. The message states that the airbag system needs service. This indicates that the airbags may not deploy properly in the event of a crash, putting my safety and the safety of my passengers at risk. I took the vehicle to the Ram dealership and they confirmed an airbag system failure. They stated the part needed for repair is unavailable and have repeatedly told me there is a parts shortage and a manage allocation part. This has gone on for approximately 1 years, and the problem has not been repaired. The airbag warning remains on continuously. This issue has been documented by the dealer, but the manufacturer has not provided a remedy or replacement part. I am being forced to drive a vehicle with a known airbag safety defect because Ram/Stellantis has failed to supply the necessary repair parts in a reasonable time. I am requesting NHTSA assistance because this is a major safety concern and the manufacturer has not resolved it despite repeated contacts. Vehicle and part are available for inspection if requested.

Dec 30, 2025

The contact owns a 2021 RAM 1500. The contact stated that while driving at 47 MPH, towards a four-way intersection, the vehicle coming off the road on the left side of the vehicle ran a stop causing another vehicle to collide with his vehicle. The contact stated that no air bags deployed. The contact stated that he sustained whiplash and bruises to the head. Medical attention was required via hospital. The contact mentioned that the vehicle was towed to an auto body center. The contact stated that a police report was filed. The manufacturer was not notified of the failure. The approximate failure mileage was 49,000

Dec 02, 2025

Crash: 1

Injuries: 1

The contact owned a 2021 RAM 1500. The contact stated that while driving at 35 MPH, another vehicle collided with his vehicle on the front passenger side of the vehicle after running a red light. The driver's side air bags did deploy but failed to inflate. The contact stated that he sustained injuries to his right rib, left ankle, purple bruises from whiplash to his left leg, and a hand. He also suffered a concussion to the head which required medical Attention. The contact stated that a police report was filed. The vehicle was deemed a total loss by the insurance company. The vehicle was totaled by Allstate to Co Parts. The manufacturer was not notified of the failure. The approximate failure mileage was 85,000..

Sep 09, 2025

Crash: 1

Injuries: 1

Driving when a drunk driver ran a red light hitting me

Sep 09, 2025

Crash: 1

+ 11 more complaints for this component

STRUCTURE

15 complaints

I took my truck into the dealership for the second time because my tpms module was not functioning correctly. I would get an error about a mile into my travels saying it was unavailable. My second appointment the technician found the rear windshield is leaking water down through the back driver side and dripping water onto the module. Ram issued a previous recall for cars manufactured on or before Sept 30 2020. My truck was manufactured Nov 4 2020. The problem is the same but my truck some how was manufactured after the supposed fix date. It’s clear if you read on ram forums that tons of people are having the same issue. Rams fix is just sealing it but I have to pay out of pocket due to their failure of admitting the recall should go past Sept 30 2020 manufacture date.

Aug 13, 2025

The tailgate keeps coming down while driving. I always make sure the tailgate is completely shut tight before I take off. This has happened multiple times. In addition the sensor doesn't always warn me of such. I have lost items in roadway which could cause an accident. I have backed up with a trailer attached and ripped my tailgate. I reported this to dealership when it first started somewhere around 2024. Should be on file with Dodge dealership in Mount Airy NC

May 29, 2025

The tailgate has opened on its own twice in the last 6-8 months. This puts a risk for other vehicles if it were to open randomly. To my knowledge this was supposed to not happen after recall 22V904000. This vehicle has not been inspected since seeing this issue and no warning lights happened when this occurred, one specifically had been closed for around 24 hours then randomly opened after car had not been driven.

Apr 04, 2025

Ive had two incidence were the tail gate was frozen shut. The 1st incident the tail gate opened while sitting in my garage & it came open a day later hit the wall. The second incident i was in a cabin in the mountains of Tennessee & it snowed & again the tailgate was frozen shut so we couldn’t access the cargo. While driving down the road the tailgate came open no warnings came on didn’t know it was open until we stopped for gas. We had cargo carrier on the back with a mobility chair and the tailgate hit it & damaged my tailgate

Jan 26, 2025

First off the recall for the tailgate issued was supposedly checked and OK. We pulled up to a light on [XXX], Pelham, AL 35124. When turning right onto [XXX] , the tailgate popped open and a $750.00 Drill and about $1,500.00 in concrete drills and chisels fell out in a case in the roadway. They were picked up and stolen before we could turn around and return to the scene to get them. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Nov 14, 2024

+ 10 more complaints for this component

ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

14 complaints

Driving to work and my truck lost all electrical power. All display lights turned on and hazard light signal started blinking but the hazard lights were not actually on. I then lost all electrical power; power steering, hazard lights would not turn on, all dash lights and display lights, head lights at first and then the battery died a couple minutes after that started. I could not put the truck into neutral so I could push it to the shoulder of the highway. I had to put it in Neutral manually with the pull tab under the steering wheel. My Ram 1500 5.7L hemi etorque was towed to Andy Mohr Chrysler Jeep Ram. The service shop told me that the motor generator unit is on back order and it could take a month or 2 months for the part to come in.

Aug 21, 2025

On 3/6/25 at 0520 hours, I 95 northbound in Stafford, VA. at mile marker 141 in left travel lane at approximately 75 mph the truck suddenly lost power slowing significantly. We pulled over onto the left shoulder as the truck slowed and stopped. The truck required shutting off the ignition and restarting the vehicle for it to operable. We had vehicles behind us slamming on brakes and quickly changing lanes in order to avoid hitting us. This truck has been checked by a dodge dealership for previous complaints of this occurring at lower speeds. Dodge dealership told us, there are no codes, no recalls ( only on V8) , we can note it in file but there is nothing else we can do. This is unacceptable and almost got us into a serious accident. There is something wrong with the etorque.

Mar 20, 2025

I was driving on the highway when my vehicle suddenly lost power and simultaneously the service throttle control and service electronic stability control messages came up as well as the check engine light came on. This also happened last November and the dealer said they fixed the issue (high pressure fuel pump) but it has now happened again. I was concerned for my safety as well as my passengers and others as we did not have adequate power to get up a hill. And the sudden slowing nearly caused an accident.

Jul 22, 2024

I was driving the vehicle about five miles-per-hour and came to a stop sign, then came to a full stop. I then proceeded to make a right turn and was driving straight for about one-quarter of a mile at a speed of about five to ten miles-per-hour. Next, I slowed the vehicle down and made a right turn. The vehicle then completely stalled and turned completely off. The engine stopped, all of the meters on the dashboard turned completely off and the entire car and all electronics were completely off without warning. It was a random shutdown, there were no warning lights and no engine warning light or anything. Immediately after the vehicle turned off, I put my foot on the brake, then I had to put the vehicle in park, and then I had to restart the vehicle by pushing the "start engine" button. My safety, the passengers safety, other cars safety was put at risk because the vehicle could have stopped anywhere at any time without warning and completely turned off. There could have been a vehicle close behind me that could have caused death to passengers of my vehicle or other vehicles. The dealer confirmed that this is an issue and there is supposed to be an update for the computer on the Etorque engine. The dealer inspected the vehicle, and ran a computer update on the engine. However, the service manager said that they could not guarantee that it would not happen again. There were no warning lamps, no messages, no symptoms to indicate that this was going to occur. It was completely random with no warning. The components that malfunctioned are the E-Torque Engine and the computer. I immediately traded the vehicle in for a completely different brand. I do not want do die due to this vehicle malfunction.

Mar 23, 2023

I made a right hand turn from a stop sign onto an active roadway when my truck’s engine shut off. The truck rolled to a stop and the dial shifter automatically changed to park and engaged the e-brake. No warning lights were triggered in the dash. Research suggests this is an apparent problem with the 5.7l e-torque engine, however, no information is available from FCA/Ram

Jun 22, 2022

+ 9 more complaints for this component

SERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL (ESC)

13 complaints

The contact owns a 2021 Ram 1500. The contact received notification of NHTSA Campaign Number: 24V653000 (Service Brakes, Hydraulic, Electronic Stability Control (ESC); however, the part to do the recall repair was not yet available. The contact stated that while reversing downhill and depressing the brake pedal, the brake pedal travelled down to the floorboard and became stiff, and the vehicle made an abnormally loud sound and failed to respond as needed. The contact stated that upon depressing the brake pedal several times, the brake pedal responded as intended, and the vehicle slowly decelerated; however, the braking distance was extended. A brake message was displayed. The vehicle was taken to the dealer, where the contact was informed that the part to do the recall repair was not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000.

Dec 05, 2025

The contact owns a 2021 Ram 1500. The contact stated that upon starting the vehicle, the ABS and ECS warning lights illuminated. The vehicle was taken to the dealer. The contact was informed that the VIN was not included in a recall related to the ABS. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 62,000.

Sep 19, 2025

The contact owns a 2021 Ram 1500. The contact stated that while driving on the highway at 70 MPH, the electronic stability control system warning light illuminated. Upon depressing the brake pedal, the contact noticed a mushy sensation and a significant reduction in braking power. The contact proceeded to use the brakes on the trailer to be able to slow the vehicle. The vehicle was taken to a local dealer where it was diagnosed, and the contact was advised that the ABS had failed, and a software update was needed. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 24V653000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL); as a possible cause for the failure; however, the VIN was not included. The manufacturer was notified of the failure. The approximate failure mileage was 71,000.

Jun 09, 2025

The contact owns a 2021 Ram 1500. The contact received notification of NHTSA Campaign Number: 24V653000 (Service Brakes, Hydraulic, Electronic Stability Control - ESC) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Dec 27, 2024

The contact owns a 2021 Ram 1500. The contact received notification of NHTSA Campaign Number: 24V653000 (Service Brakes, Hydraulic, Electronic Stability Control (ESC); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Nov 26, 2024

+ 8 more complaints for this component

POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

10 complaints

2021 Ram 1500 Laramie. 2 Occasions of unexpected engine Revving. 1) Pulled up to a stop, waiting for cross traffic, when fully stopped, the Engine began to rev up by ~500 RPM, up then back down, about 3 times in a row. Each time the truck tried to creep forwards, forcing me to step on the brake harder to prevent movement. Each engine surge lasted 1-2 seconds. 2) At low speeds (<20mph), car had similar RPM surges, but just caused some jerking. Both occasions occurred within 2-3 minutes of a cold start (~70 Deg F Env. temp). Certainly a safety concern, needs to be addressed.

Jul 07, 2025

While I was driving on the freeway, my check engine light came on and my battery voltage dropped rapidly (within 5 minutes I had a dead battery). My transmission, power train and electrical components all stopped working. Luckily I was pulling over before this happened so I didn’t get in a wreck on the freeway. I had a tow company take my vehicle to the dealer for inspection. After a few days they let me know it was the alternator inverter which was not functioning correctly and caused my battery to drain along with all my electrical components malfunctioning and engine stalling. The dealer has now had my truck for weeks and won’t let me drive it until they resolve the issue with a new inverter which is on back order with no updates on arrival.

Apr 14, 2025

I was driving and my vehicle make a dinging sound, all the lights on the dash came on and the truck started accelerating on its own. I did not have the cruise control nor was I pressing the accelerator and the truck was accelerating by itself. If i used the brakes the truck would slow down, but when I released the brakes the truck would self accelerate again. If I turned the truck completely off and back on it went away for a couple days but then happened again. This was a super dangerous situation as it was happening suddenly and without warning and I could have easily struck another vehicle or a pedestrian or lost control of my vehicle and wrecked. The issue happened out of no where on its own, was not triggered by anything and could easily cause serious harm to others if this happens to them. The issue has been confirmed and repair by Safford Dodge of Fredericksburg VA. (See attached service invoices) They deemed it a failed connection for acceleration pedal. They replaced it and there has not been an issue since. All of the warning lights and service lights on the dash became lit when this issue started happening.

Jan 16, 2025

Engine gaskets blow up just after the 60000 miles warranty..no warning light on dashboard... battery fails before the 2 year warranty...starter failed when engine replaced it...no warning light....rear sensors fail since i bought it..never fixed... with exception of the rear sensors... everything is paid on my wallet money... dealership doesn't want to fix it under warranty

Dec 06, 2023

This vehicle has an issue where it will stall. While making a right hand turn about 5 to 8 miles an hour onto a side street near my home the vehicle just shut off and rolled to a stop. It put itself in park and the auto e-brake engaged. At that point the dash info center said to shift into park and release the emergency brake. It started up and I was able to continue. I have also noticed that sometimes during a turn the truck almost stalled but recovered, You could see the rpms drop down to almost 0 but it recovered on its own. This has happened a few times. It is just not safe. 62k for an unsafe truck.

Aug 04, 2022

+ 5 more complaints for this component

UNKNOWN OR OTHER,ENGINE

9 complaints

I've had 2 incidents so far. 1. I stopped at a 2 way stop and as I accelerated to drive across the intersection (a truck was coming at me on my right side) my truck hesitated and I had no power to continue to go forward. I stepped on the gas, it revved up and continue to cross the road. 2. I was driving around a roundabout and went to accelerate on the straight away and it had a hesitation, I lost power (control ). I pressed on the gas a couple of times and then it came back and I was accelerating fast onto the on ramp.

May 20, 2025

While driving (10-18mph), engine suddenly stalls (going from Run into ACC mode on the engine start/stop) and notifies me via dash warning that the vehicle must be put into park and continues to coast forward as if in neutral. I was able to pull over to the side of the road and turn the dial from drive into Park. After a few seconds, I press the engine start/stop button and the engine restarts and i turned the dial to Drive. This may be a problem with the eTorque.

Dec 22, 2023

2021 Dodge Ram Big Horn purchased at Golling Chrysler in Michigan, you know the auto capital of America. It has been in the shop four or five times in the past year (well over 30 days in shop) for the identical problem, slams on brakes for no reason - I named my truck, “death trap”! This problem has occurred on at least seven occasions and my dealer representative admonishes me for being annoyed with them that they can’t find the problem, since in their words, “it only happened seven times“. You might wonder why it’s been named death trap? Well, when your truck is driving normally, and then it stops, slams on the brakes, practically gives you whiplash, your chest is squeezed by the seat belt, and you’re stranded in the middle of an intersection or an entrance on a multi lane highway, or out of a parking lot, and you have no way to make it go until you have to sit for two or three minutes pushing buttons resetting restarting, its earned the name “death trap”. I am one of many many owners with this identical problem. Golling Chrysler seems to think it’s OK to keep sending me home in a death trap. Workers have mocked me, insulted me, and endangered me. I had to resort to calling Chrysler Corporation and now I have a case!!?. Didn’t take long, within five minutes of telling my story to the Chrysler representative my case was put into escalation mode and they actually used the word “buyback”. What are they going to do after they buy it back from me, sell it to some poor other victim that won’t know the difference? Chrysler time to admit, uncover, and rectify this problem before my death trap and those others out there actually cause a fatal accident. Listen to your customers and read all the complaints on this site that are exactly the same as mine. Better yet, take my truck, give it to your spouse, child or someone you love and then see how you feel about a truck that slams on the brakes for no known reason! I’m tired of being a sitting duck in this death trap!

May 15, 2022

Vehicle simply turned off while driving at slow speed. Once I pulled over and place it in park and started it back like nothing happened.

Feb 07, 2022

When attempting to make a turn on a back street after a partial rolling stop the vehicle stalled out. The engine cut off and I was fortunate enough to be able to coast to the side of the ride without harming anyone else. The vehicle automatically applied hazard lights, engaged the parking brake once I came to a complete stop, and signaled for me to "push to start" the vehicle again. Prior to that occurring no warning signs were given that the vehicle was having any issues. I was able to restart the truck but this is the 2nd time something like this has occurred since owning this brand new vehicle. This created a potentially hazardous situation as the people behind me had no warning and if I were to cut out into a busy street I would have been hit. I'm fearful of this happening in a busy area while with my family. The dealership/manufacturer has not looked at this vehicle since the incident. I am scheduled to bring it in next weekend.

Jan 01, 2022

+ 4 more complaints for this component

VISIBILITY/WIPER

8 complaints

My driver sun visor support broke when I tried to pull down the sun visor. It is supported by a plastic piece. If it wasn’t supported on the left side it could have fell down completely blocking my visibility of the road. I looked up this issue online and there are many other videos with the same issue with these trucks. This issue is so persistent that some third party companies have already come out with plastic support pieces to screw in to fix this. I took the truck to the dealer but they said they won’t fix it since my truck is out of warranty. There was no warnings, messages, or symptoms of the problem prior to the failure.

Nov 22, 2025

the rear defrost overheated causing the rear windshield to shatter

Aug 26, 2025

HELLO SIMILAR INCIDENT TO THE HD 2020 RAM 2500 WINDSHIELD WIPERS NOT OPERATE PROPERTLY. REDUCED VISIBILITY INCREASING THE RISK OF A CRASH. MY VEHICLE IS EXPERIENCING THE RIGHT SIDE WINDSHIELD WIPER BECOMING LOOSE IN WHICH PREVENTS IT FROM WIPING RIGHT AND LEFT MOTION AS IT WOULD NORMALLY WIPE. A VISUAL OF THE NUT INDICATE A RUSTY APPEARANCE (AND POSSIBLY A NOT A PROPER FITTING NUT) TOMMORROW I HAVE AN APPOINTMENT WITH THE DEALER TO ADDRESS , MANUFACTURE RECALL NUMBER 75B ON MY VEHICLE AND WILL ADDRESS THIS ISSUE. HERE IN PUERTO RICO IT IS RAINING QUITE A BIT LATELY SO THE ISSUE HAS APPEARED FOR THE FIRST TIME ONCE. I NEEDED TO ADDRESS THE ISSUE SO, AFTER REMOVING THE NUT I APPLIED SOME PLUMBERS TAPE AND TIGHTENED THE NUT BACK IN PLACE. I WOULD BE GREATLY APPRECIATED IF THIS ISSUE CAN BE ADDRESSED. THANK YOU

May 01, 2025

The rear window (backlite) has a known manufacturing defect that allows water intrusion, potentially damaging the RF hub and creating conditions conducive to mold growth (see TSB 23-098-23). My vehicle has been affected by this defect, yet FCA has only extended the warranty to select vehicles, excluding others of the same year, make, and model that are clearly impacted by the same issue. This defect has led to saturated floor boards/carpet under the rear seats and has lead to the growth of mold.

Apr 04, 2025

I was driving East bound at 8:00 am into the sun. I lowered my sun visor to block the sun. About 15 mins down the road the sun visor assembly completely separated from the ceiling mount. Looking this issue up online I found a YouTube video of another owner who had the same problem. Many comments from viewers describing that their drivers sun visor has separated from the mounting bracket. My truck only has 26k miles on it and it’s not even 4 yrs old yet, but out of warranty by 5 months. This is a serious driving hazard as someone might try to catch the falling visor while driving in sun glare.

Feb 05, 2025

+ 3 more complaints for this component

POWER TRAIN,ENGINE

8 complaints

While towing, my truck threw P00AF-00 Turbocharger Boost Control Module "A" Performance and ABS C121C-00 Torque Request Signal Denied codes and I lost power due to turbocharger not engaging. Alarms that were lit included CEL, Service Electronic Throttle Control, and the Stabilizer system. The safety aspect is the loss of power while towing on a highway. The original code was cleared by my hometown dealer and vehicle ran well. 130 miles later it happened again, cleared by dealer in Parkersburg WV On the way home it happened a 3rd time. After parking for half an hour the alarm lights went off and I had full power. A day later the CEL also went off leaving no evidence of a problem on my dash. The vehicle is scheduled at the local dealer tomorrow (9/29/25) The trailer and truck combination was well within the towing limits of the vehicle. There are various threads in RAM owner groups that allude to this problem in the Gen 3 Ecodiesel The truck is under an extended warranty from MOPAR...hope they resolve the problem

Sep 28, 2025

I am reporting a recurring safety issue involving exhaust fumes entering the cabin of my 2021 Ram 1500 Big Horn, particularly during cold starts or remote starts while idling. Despite multiple attempts to have this issue repaired through authorized dealerships, the problem has not been resolved. On the first visit, dealership technicians discovered two cracked exhaust manifolds, which were replaced. On a second visit, they found and tightened bolts further. On the third visit, they claimed there was no longer a problem, but no physical diagnostic tests (such as pressure, bubble, or smoke testing) were conducted. Still concerned for my family’s safety, I paid for an independent diagnostic inspection. The certified mechanic confirmed an exhaust leak at the junction between the exhaust manifold and collector pipe, citing either improper installation or flawed sealing from previous repairs. The technician verified this using a stethoscope and noted a strong odor inside the cabin via the HVAC system. This issue poses a potential carbon monoxide exposure risk to occupants, especially during colder conditions when the vehicle is idling and windows are closed. RAM case management (case #92878431) has been involved, but there has been poor communication and no clear resolution. I am concerned this is a manufacturing or design defect and that it could affect other owners. I am requesting that NHTSA investigate this issue due to the serious health and safety risks associated with exhaust fume exposure.

May 13, 2025

Since purchase of the vehicle, I have experienced transmission surges and low power and fuel economy. When decelerating to a stop or U turn and the vehicle is in ECO, right before full stop, the RPMs will drop to 300-500 and surge back up to 1500-1800 causing a lunge forward. Vehicle has been in 6 times for a persistent transmission surge paired with low power and fuel economy. Dealer has replaced the valve body, transmission control module, wiring, and complete transmission replacement. I can reproduce the issue everyday near my place of employment and have video evidence of the issue. Additionally, since the transmission was replaced, when going 10+ miles on the highway, the engine cooling fan runs full out and fuel economy plumets.

Mar 11, 2025

Engine tick/knocking noise @ idle speed increases with RPM. 110k miles. No warning lamps or signals. Vehicle brought to dealership for inspection and service. Dealer stated cracks in both exhaust manifolds & broken bolts. Engine valves and rods being replaced.

Mar 06, 2025

Two engine/powertrain related issues: 1) Push START/STOP button does not function properly. The button must be pushed multiple times in order to turn the engine on or off. This is was reported to my local RAM dealership, however they were unable to resolve. 2) Engine shutoff on two (2) occasions while driving on-the-road. One of the incidents nearly caused a major accident, as the vehicle became stranded in the middle of a busy intersection. Driver display screen immediately displayed errors messages for power steering and trailer. This is was reported to my local RAM dealership, however they were unable to resolve.

Apr 26, 2023

+ 3 more complaints for this component

ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE

8 complaints

The first time, the vehicle was, in effect, "dead," as nothing worked. After 24 hours it started without any codes being present. The second time, the vehicle stopped, shut down and engaged the e-brake. Nothing was thereafter operational. Four days later, it started without any mechanical intervention The only thing I did was remove the battery connections and then reinstall them. Three to four hours later it started.

May 24, 2025

On October 18, 2023, my son was driving the RAM 1500 on the Southern State. While changing lanes to exit, he advised the the engine turned off; was not able to break and hit another vehicle. The vehicle was deemed a total loss and would like this to be investigated by Chrysler. This could have caused my son's death.

Dec 04, 2023

Crash: 1

The vehicle occasionally shuts down when coming to a stop or slowing gradually. It shuts down the engine. I believe the parking brake is automatically set (not completely sure as the emphasis at that point is restarting the vehicle). I am sure the engine start knob must then be selected to Park and the brake pedal depressed to restart the engine. This situation has occurred at least 4 times since the vehicle was purchased 11/25/2020. I have reported it to a FCA Ram dealer who stated that nothing is apparently wrong. I feel it is a safety issue which should be investigated as it happens with no warning on citystreets and highways. The latest occurrence was on 11/21/3023, the other occasions were spaced apart 6-12 months.

Nov 21, 2023

I have had two incidents where shortly after a cold start while driving the vehicle it would turn off and and the emergency brake would apply. In both instances I was approximately a mile from where the vehicle was started. I had slowed to make a right turn, upon completion of the turn driving under 20 MPH the vehicle's engine would turn off, I was able to coast to a stop and then the vehicle's emergency brake would engage. When this happens the operator is forced to come to a complete stop, shift to park (in order to restart) and disengage the emergency brake. 2021 Ram 1500 Laramie eTorque 12K miles

Feb 28, 2023

4-5-22 Came to a full stopped at an intersection, and as I started making a right hand turn , engine just shut off then the beeping started. Stalled in the middle of a turn and oncoming traffic. while panicking and traffic coming i had to ........... Shifted to park started the truck then shifted to drive and the engine revved but not moving. Dash said The E brake had engaged. Shifted to park again pressed the e brake button the back to drive at which point people were swerving to avoid hitting me. I was almost in a sever accident due to this. I have a scheduled an appointment with a dealer on 4-12-2022. There was no indication of anything wrong with the truck......nothing...... it just shut off. This is a very serious issue that Chrysler needs to acknowledge. Someone is going to seriously be injured by this. I looked online to see if there was a recall for it, there was nothing but I did see plenty of other people that this has happened to so it is not just a one and done people. Chrysler has a serious issue they need to address.

Apr 05, 2022

+ 3 more complaints for this component

ELECTRICAL SYSTEM,ENGINE,FORWARD COLLISION AVOIDANCE

8 complaints

>Refer to investigation PE24018. For reference recall 23V-265 was performed on this truck. >This incident was before the recall work, and it was mentioned to my dealership. There have been no additional incidents. >Driving on a rural road at about 30mph. I slammed on breaks to avoid contact with animal. My vehicle went into park, emergency break activated, and engine turned off. I was able to restart vehicle. >There were no safety issues at the time >I don't have any information about warning lamps or messages other than noting my emergency break was engaged.

Jul 24, 2024

During cold rainy wether, water leaked in through rear sliding glass window and fried the BCM, which caused a complete shut down of all systems. I was not driving the vehicle at the time but if this had occurred while driving this could have ended in a catastrophic accident. In researching this issue, many ram vehicles have experienced this and/or similar issues including the vehicle stalling while in operation. When this issue occurred,, there were no warnings or prior indications. Additionally, water was found inside the passenger compartment. Also, the vehicle could not be manually placed in neutral so that it could be moved for towing. The tow service had to slide the vehicle onto tow trailer with sliders placed under the rear wheels. The was then vehicle towed to a FCA dealership.

Feb 04, 2024

Car was in drive, I was in traffic (0-5 mph) and the auto brake system engaged. My seat belt was buckled and all the doors were closed. The engine turned to neutral unexpectedly. I was lucky to have enough momentum to pull over. The car then auto shifted itself to park and put its e-brake on. I had to disengage e-brake then push the start button. I’m thankful I wasn’t rear-ended. There was no reason the car should have engaged this safety system. I don’t know of a way to manually over ride this. I’m worried it will happen again and I won’t be so lucky to be able to pull over.

Sep 29, 2022

The truck shut off while driving. Driving and taking turns between 5-15mph Truck just shuts down and engages the parking brake.I almost got hit 2 times. The truck is brand new with 4,000 mikes on it. The first time it happened I had 2,000 miles on it. After reading online this is a big problem and someone is going to be killed. This need ti be addressed

Feb 16, 2022

On Monday 11/29 around 5:30pm I was on the San Mateo Bridge (92) going eastbound with my children when the truck came too an abrupt stop and shut off! I was going about 65mph as it was the mid time for rush hour. Fortunately no one hit us from behind and I was able to kinda pull over into the emergency lane without going over the bridge and thankful the person behind also pulled over since he seen what happened and wanted to check on us. We did exchange information especially since Ram Customer Care and NHTSH doesn't seem to believe anyone about these problems since there hasn't been any recalls on this safety issue! This isn't the first incident I've had with this truck but so far was the most dangerous especially since my children were in the vehicle Yes I have been in touch with Ram Customer Care and nothing but ok take it back to the dealership uh no I'm done with that. It was already there twice for over a month period each time and they don't know what's going on since there is nothing that comes on the scan. When will something be done? When someone is injured or there's a fatality?

Dec 03, 2021

+ 3 more complaints for this component

SERVICE BRAKES

7 complaints

I am receiving a check electronic brake system alert. I can no longer use cruise control, traction control or four wheel drive.

Oct 04, 2025

ABS warning lights and electronic brake lights continually come on and having to be repaired

Sep 23, 2025

The contact owns a 2021 Ram 1500. The contact stated that while her husband was driving at low speeds over a speed bump, the vehicle stalled. While driving at an undisclosed speed and approaching a stop, the brakes engaged independently. The brake was engaged. The check engine warning light was illuminated. The brake assist disabled message was displayed. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 31,000.

Aug 08, 2023

This morning, I was slowing down, foot on the brake because traffic was stopped in front of me. When I got to about 4 mph the truck wouldn’t stop, it kept going, although my foot was on the brake. I was getting close to the car in front of me so I pushed harder on the brake. When I did this, the truck stopped but the wheels keep turning. So, now I’m stopped and tires are spinning as if I’m doing a burnout. I put the truck in neutral, then to park. I put back into drive and was able to drive to work. My safety and everyone else’s safety around me is in danger now because next time, will my truck stop? Will I run into the back of someone because my truck won’t stop? I have contacted the dealer (Walt Massey) but waiting on a call back to speak with someone about this issue. About 5 weeks ago, similar incident occurred. The following week, my truck wouldn’t start so had to have it towed to dealership. Told them about the first incident and that the truck would not start. Was told the radio frequency hub needed replacing. Waited 3 weeks for the part to come in, finally came in and was installed, I picked up truck from dealership Thursday, May 4. I assumed the issue was resolved, after paying $830 to the dealership. I have a 2 year old, $70,000 truck with 43,000 miles (just out of warranty) on it and I’m terrified to drive it. There have been no warning lamps or messages on the truck.

May 10, 2023

Incident occurred two times. Driving in normal conditions at 30mph or less. The vehicle disabled the gas pedal/power, engaged the emergency brake, and turned on the emergency lights. Car had to be turned off and restarted. Vehicle resumed normal operations after restarting.

Feb 14, 2023

+ 2 more complaints for this component

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE

7 complaints

Driving on highway lost all power sudden shut down of motor pulled off highway immediately ,autoshifted into park skidding in gravel unable to restart had towed to dealer,,they put in new under hood battery at my expense (was charging system failure) part needed was backordered. Got truck back home running lower than normal voltage local dealer claiming nothing wrong with it ,,diag from other dealership says otherwise,,,this isnt just a mechanical issue, its a safety issue as i drive alot.

Aug 07, 2025

Once again for the about 100th time our 2021 Ram 1500 EcoDiesel cuts off and when I means cuts off everything is off. No warning of any sort. Was going about 50mph and just completely shutdown on 880 Southbound in SF Bay Area. Truck has 52k miles is maintained and no codes no nothing. I had my children in the vehicle at the time of incident. We slowly pulled the shoulder with the help of rig driver slowing down to make sure no one hit us. It’s ridiculous that the current recalls aren’t as important and hazardous as trucks shutting off yet here we are cause it’s never duplicated while at the dealer. Is the FCA going to wait till someone or folks lives are taken cause of this very HAZARDOUS/SAFETY ISSUE?!

Feb 10, 2023

Injuries: 4

Within first mile of operation within neighborhood while accelerating through away from stop sign executing a left hand turn traveling below 15 mph the vehicle stalls. Truck immediately automatically engages parking brake forcing sudden stop. Issue has occurred intermittently at least once a month since purchase. Vehicle is not set for auto emergency braking. This issue is a significant safety issue for anyone on roads.

Feb 15, 2022

Vehicle has shut off on me a total of 7 time on me while driving since I purchased on Jan 2 2021. The first time this happened was about 2 weeks after I bought the truck. Each time has been about the same conditions. While driving at low speeds “around 5 mph” my truck automatically shut itself off. At this point it automatically engages the emergency brake. I then have to put shifter back in park, put my foot back on the brake to restart my truck then turn off the emergency brake. At this point I am able to shift back to drive and go. Two of the times this happened I was in a high traffic area where I almost got rear-ended. My vehicle does not throw out any codes and the dealership has not been able to duplicate. First time I took it to the dealer they had it for about 2 or 3 days. The second time they had it for 3 1/2 weeks. The 3rd time I took it in to a different dealer and they said they came across a bulletin somewhere that said the needed to change out the MGU, which they replaced yesterday. Hopefully this fixes the issue. A vehicle shutting down randomly is very dangerous. I have been reading a lot of forums and this seems to be a common problem that needs to get fixed or recalled somehow. The date and mileage on the next section are from the last time this happened. But like I said earlier this has been happening since early January 2021.

Jan 12, 2022

Once again I'm having to make a complaint. While going 70 on the freeway the truck shut off out of nowhere. Almost causing multiple vehicle to hit me with my kids in the car! Some red light on the dash quickly flashed and right after the truck shut off. A vehicle behind be stopped and slowed traffic down thankfully and I was frantically able to start it and immediately pulled off the freeway and just thankful. I called my hubby to come switch vehicles cause I wasn't going to drive it after that. I'm still having issues with the truck staying on after turning it off happened about twice a week for a few minutes then I move parking spots and see what happens. Just a beautiful truck but so many safety issues. Oh and seems like the truck was slapped together. Mufflers aren't straight or even, interior door panels keep coming off, lining is already falling apart, front bumper goes to the right, and break system just turns on at times. Truck was bought brand new with 49 or 59 miles and currently has 26k yes I know high but that's no reason for this to be happening. I have videos of these things happening.

Oct 13, 2021

+ 2 more complaints for this component

ELECTRICAL SYSTEM,STRUCTURE

6 complaints

While driving the vehice on 9/23/25, it randomly turned off while driving down my street. Took a while to get it started again, then once it was started, it would not turn off. I brought the vehicle to a local shop. There were NO warning lights.The next day they let me know that the issue was from a faulty sliding backlite, there were cracks on the frame by the back windows that caused water to leak down around the window into a control module that was filled with water that caused the vehicle to randomly turn off while driving down the street then later caused it to not be able to turn off. If this issue caused the vehicle to turn off while on a highway or a curvy road it would have almost definitely ended with a severe accident. I got in touch with stellantis and they know about the issue but aren't willing to help in any way.

Sep 30, 2025

Receiver hub got wet due to either leaking window or third brake light. Receiver hub was damaged and made the vehicle became inoperable. Dealership and Chrysler refuse to cover repairs saying that it’s not covered under any warranty

Dec 10, 2024

Leak in rear glass assembly caused RFH Module to fail. Vehicle locked in anti-theft mode needed to be towed to dealer. Dealer left it on lot 9 days then finally got around to replacing the RHF module. After $1800 repair was told I need to return asap to have rear glass assembly replaced. Another $2149 repair. Truck out of warranty 2-1/2 mos with 26,211 miles. Dealer serviced only on schedule since purchase

May 06, 2024

Truck leaks water from rear windshield, water runs down to receiver module for the key FOBs and causes truck not to turn off. Leaks from headliner into safety eq on windshield causing GPS issues, visability as water runs down inside of windshield. RAM will not fix under warranty. truck is well withing 3yr /36K miles

Dec 29, 2023

After intense rainstorms, we tried to start our Ram 1500. All key fobs won’t work but there was battery life in all of them. We could not get into our truck or start it with the key fobs. Only way inside the truck was with the emergency physical key inside key fob, but then the truck alarm kept going off with no way to turn it off. Our safety was put at risk since we couldn’t operate our truck. After talking to service department through our dealership, they suggested towing the truck to them for diagnostic testing since we couldn’t even start or place car into neutral. After diagnostic testing, the dealership confirmed our RF module located behind the rear seats was damaged by water damage and showed water was still in the module. The dealership confirmed this was their 6th case like this. Problem is they suspect the rear glass leaks to cause damage to the RF module. However, the antenna and brake light could also be the water leak issue. The dealership will confirm where water is leaking from and attempt to fix. No warning lights or messages were displayed before this problem occurred

Feb 17, 2023

+ 1 more complaint for this component

ENGINE,FORWARD COLLISION AVOIDANCE

6 complaints

When slowing down for a traffic light vehicle salled and e-brake was automatically engaged, Also happened when making a slow right hand turn, Has happened twice so far. Both times tok into dealer and it could not be reproduced. No warning for it happening and all software was up to date,

Jul 15, 2024

Engine shuts off while driving 30-35 mph and automatically applies emergency brake

Jun 25, 2022

In July-2021 soon after purchasing Ram truck with EcoTec V8, I was slowing down to enter a driveway, at very slow speed of 2-3 mph and turning right and the truck stopped and shut the engine off. There was a car behind me that had to stop to avoid me. Then in April-2022 when slowing down in a residential neighborhood to make a left turn the truck abruptly stopped again, and shut off the engine. Some sort of error message flashed about Auto Braking disabled. This was in the middle of a roadway and both times could have caused significant accidents. It has not been confirmed by a dealer. There are Ram owner forums that talk about this issue at length and most end with the dealers dismissing the issue because they can't reproduce it but it is a very serious safety issue that appears to be affecting at least the 2020-2021 EcoTec mild hybrid V8 engine.

May 04, 2022

The contact owns a 2021 Ram 1500. The contact stated while driving approximately 5 MPH, she drove over a speed bump and the vehicle stopped. The automatic emergency braking engaged. The warning message "Place Vehicle in Park and Restart” was displayed. The contact stated that the failure had reoccurred while driving. The dealer and manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 34,000.

Apr 21, 2022

Today 02/27/2022 2021 Ram Etorque 5.7 Engine stalled while vehicle was braking at stop sign at a low speed, vehicle rolled to a stop. Auto emergency brake deployed and the auto shift engaged putting my truck from drive to park before i could place the vehicle in Neutral. I was able to restart the truck on first try after being stuck in the middle of the intersection. Disengaged parking brake and drove off. No error message or codes on dash. 5 year old son was in backseat of vehicle. Truck has 15k miles

Feb 27, 2022

+ 1 more complaint for this component

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE

5 complaints

When driving home in the rain going 65+/- MPH my truck just shut off and turned back on, but was not able to accelerate. Had to pull off on the side of the road and the car started back up. This happened at least 5 more times on my 30 minute ride back home. When I finally got it home the truck would not cut off. I had to disconnect the batter which still did NOT stall the truck. Luckily I found a forum that advised to pull a specific fuse to cut the truck off. My biggest concern was that no warning lights or error codes came up on the dash it just went blank and came back on. The vehicle is currently at Roger Williams Ram Dealership in Weatherford TX. They have had the truck over a week and are still trying to figure out what the problem is. They have replaced a fuse box to my knowledge but this didnt fix the issue. I have video of the incident (driving with no power).

Jun 26, 2025

The truck’s push button start system was turned on to start the car, the keys were removed from inside the vehicle cabin but the truck was still able to be driven without the keys being inside. I started the truck to warm it up, then went inside my home, when I had to leave I changed my coat and forgot the truck keys in my other coat. I got in the truck and was able to drive as if I had the keys on me. When I reached my destination 5 miles away, I turned the truck engine off, and then realized I did not have the keys with me. The truck should NOT be able to be driven if the keys are not sensed inside the truck cabin. This is a safety risk, trucks can be stolen easily in this way.

Feb 18, 2023

While traveling 15 mph across railroad tracks, the throttle stopped responding to the gas pedal and stopped accelerating. The vehicle made it three feet past outer track and began to roll backward, I applied emergency brake and put gear in park but dial would not move. I attempted restart 3 times without success; 4th time worked and was able to move forward to safe position.

Nov 22, 2021

TRUCK HAS STALLED TWICE PULLING INTO TRAFFIC. BOTH TIMES I HAVE BEEN TAKING A RIGHT TURN.SPEED WHEN IT HAPPENS AROUND 10 MPH. IT TELLS ME TO PUT MY CAR IN PARK AND TOUN ON THE ENGINE, THIS IS GOING TO GET SOMEONE KILLED. I HAVE BEEN LOOKING ONLINE AND OTHER PEOPLE ARE HAVING THESE ISSUES.

May 09, 2021

VEHICLE TURNED OFF AND HAD TO BE RESTARTED AS I WAS SWITCHING FROM BREAK TO GAS AFTER STOPPING AT A STOP SIGN. I HAD TO RESTART THE VEHICLE IN THE MIDDLE OF THE INTERSECTION. RADIO AND ALL INSTRUMENT LIGHTS REMAINED ON. NO ERROR LIGHTS CAME ON. THIS HAS HAPPENED ON 4 SEPARATE DAYS , WEEKS APART AT DIFFERENT LOCATIONS AND UNDER DIFFERENT WEATHER CONDITIONS.

Apr 26, 2021

VEHICLE SPEED CONTROL

5 complaints

The steering rod from the steering wheel came out of the knuckle under the dash lucky i was going about 30 miles and hour it could have been 2 people killed. i having to pay $1,200 to fix the problem but i think this is something that Dodge needs to help me on cause this could have been a lot worst. I have 68,000 miles on it. i missed a telephone pole by 6 inches.

Apr 16, 2024

When traversing from one hwy to another on an off ramp at 39 mph the truck suddenly accelerated like the pedal was pushed to the floor, speed jumped to 55mph in a flash. I hit the brakes hard once and then again to stop the sudden acceleration. Truck had a mind of its own. Dangerous situation, fortunately no one was in front of me to run into.

Sep 21, 2022

Crash: 1

The contact owns a 2021 RAM 1500. The contact stated that while driving his vehicle at approximately 2 to 3 MPH, and depressing the brake pedal, the vehicle started to accelerate. The contact stated that the harder he would depress the brake pedal, the more aggressively the vehicle would accelerate. The contact stated that while he was in the drive-thru, the vehicle accelerated into a vehicle in front causing him to crash. The failure occurred on several occasions while in drive or in reverse. A police report was not filed. The contact sustained back injuries and was pending medical attention for an examination related to the impact. The contact stated that he then had his vehicle towed to the dealer, where it remained in their possession. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 8,600.

Jun 08, 2022

Crash: 1

Injuries: 1

I was driving down the road at 55 when the truck had a throttle error would not respond and shut down. I started it back up same errors would not go over 30 mph almost causing an accident causing someone to hit me from behind.

Jan 24, 2022

I was driving on the street and had to accelerate rapidly to avoid a collision and when I pressed down the accelerator pedal it got stuck and the truck accelerated and wouldn’t slow down, I immediately pressed on the brake and it did not slow down at all, I then managed to bring the accelerator pedal back up with my shoe and get it unstuck and that’s when The truck stopped accelerating. To the best of my knowledge it seemed as if the pedal was sticky or like a spring or something made it get stuck to the accelerating position. I did not notice any warning lights on the dashboard but this is a very serious concern because I was approaching an intersection when this occurred and also I always carry my baby in the truck with me. I have an appt with the dealership on 11/29/21 to diagnose concern.

Nov 27, 2021

ENGINE,FUEL/PROPULSION SYSTEM

5 complaints

On 8/18/22, I pulled out from a stop sign and as I was moving over to my desired traffic lane, my vehicle shut down, we heard one ding from the dash board, no warnings appeared. I was on a major roadway (north decatur ave at the 215 North Beltway) and was fortunate to be able to move to the far righthand lane. Since there was a sidewalk I wasn't able to get my vehicle out of the roadway. I notified the State Police, activate emergency flashers and we exited vehicle because traffic was traveling through the area at a pretty good speed (45 mph zone). Notified Ram roadside and requested tow to dealership. Attempted several times to restart truck, the starter would only spin but would not fire (sounded like no fuel but I had 1/2 a tank). State Trooper pulled in behind us and activate emergency lights to protect us. Called Ram Service writer who said it sounded like High Pressure Fuel Pump failure. Truck eventually towed to Chapman Ram on Boulder Highway, Las Vegas NV. We were lucky to pull off to right lane, could have been an accident for sure. On 8/20/22, Ram Service Writer messaged me that it was the High Pressure Fuel Pump. On 8/29/22 Service Writer notified me the metal shavings were in the fuel lines and injectors so parts were on order. This failure sounds very similar to the HPFP recall that Ram issued for earlier rams. We were lucky to get out of traffic and were very fortunate the State Trooper was able to stay behind us until we were towed.

Sep 03, 2022

Fuel is pouring out of the lines onto the engine. Not just a leak, but flowing out. This could cause my engine to catch fire.

Jul 27, 2022

While driving at slower speeds, the truck unexpectedly stalled and emergency brake engaged. The car behind us had to slam on their brakes due to the unexpected stop. There were no prior warning lights, messages, or symptoms prior to the failure.

May 25, 2022

Vehicle randomly stalls while driving. Occasionally will also deploy emergency brake when it stalls

May 12, 2022

April 12, 2022 multiple warning lights ( check engine, electronic throttle, etc. ) appeared, screen warning to get to dealer to service. April 13, 2022 visited local dealer, earliest to service April 20, 2022. April 16, 2022 limp mode, restarted vehicle, restored normal operation with warning lights still showing. April 18, 2022, dealer serviced and stated fixed. April 19, 2022, warning lights and limp mode while driving on highway at 70 MPH. Managed to get to side of road in traffic, waited for break, turned around home. April 20, 2022 vehicle to dealer to repair. Still there as of April 28, 2022. "Star Case" opened. All diagnostics failed to locate problem, now trying various inspections / repairs per FCA technical. Dealer advises they have another similar vehicle ( 2021 Jeep Gladiator Eco Diesel ) with exact same situation so this is not one odd vehicle. Further extent of affected vehicles unknown. Safety issue due to vehicle going into limp mode with no warning, causing difficulty driving in traffic, especially at highway speeds, and risk of accident. Dealer and this owner note that all of this happened right after dealer completed recall for exhaust fluid software system. It appears likely that something done with this recall triggered these problems.

Apr 28, 2022

STRUCTURE,UNKNOWN OR OTHER

4 complaints

2021 ram 1500 rear window seal is failing , water leaking in cab creating mold under floor mats.

Jun 18, 2025

high quantities of water leaking through the rear glass in amounts so great it even soaks the rear floor carpet in water after only a few minutes in the rain from running down the back wall of the cab. Water leaks down the inside of the back window directly onto and over the 48 Volt lithium ion battery pack, equipped in my ram Etorque model. this occurs even after small quantities of rain, after water testing it myself it is clear the water is going between the rear glass and the body and into the cabin. I have had this documented with the dealer twice, and called Ram corporate support multiple times, and receive the same answer, and even though I have a seven year 1,000,000 mile warranty, they refused to fix it stating it is not covered. however the exact same issue has created an extended warranty condition out to 10 years for ram 1500 models built between 2019 until September 30 of 2020. the build date of my vehicle is October 19 of 2020. 20 days later.. Corporate support refuses to believe this condition may have existed beyond their September 30, 2020 date. As it is well documented with the mass quantities of electric vehicle fires, created by lithium ion battery packs, I tried to file a safety complaint as well. The answer I received from Ram corporate was “the lithium ion battery pack beneath the rear window behind the rear seats is a sealed system, so it is OK if it gets wet” even though it is inside of the cab. The ram 1500s from my date range have known issues with water leaks through the rear center mounted brake light and through the glass due to cracked frames on the vehicles, sliding rear windows, such as mine, however they refused to believe any of those conditions may have transferred to my specific vehicle despite a $7000 extended warranty. I am Reporting this condition because I am afraid water intrusion onto a lithium ion battery inside the vehicle could result in loss of life as this system is now a standard feature on all ram 1500s as of 2022.

Jan 06, 2024

Bed separated due to improper weld. Caused gap large enough that a ratchet strap was able to pass through due to air flow and melted to hot exhausts located directly below.

Feb 26, 2023

Sunroof exploded when driving on highway. Safety was put at risk with glass and being startled when driving. Contacted dealer and also FCA, pending contact back. No prior signs that glass was pending failure. Glass blew outwards from the roof.

Aug 01, 2022

STEERING,ELECTRICAL SYSTEM,ENGINE

4 complaints

My vehicle has had 2 starter replacements, 2 batteries replaced , 1 radiator replacement. 3 times at the dealership for clock spring repair. Exhaust system replaced because of bolt rusted parts. This vehicle is a built to serve edition and it hasn’t led up to its name. Without me paying for an extended warranty i dont know what would i would’ve done.Does this vehicle require for a buy back from the corporate headquarters

Mar 20, 2025

My lights on dash come on stablizer,abs, anti slip and 4 wheel drive and it wants to jerk to left like brake activating had it looked at poages Hannibal mo fixed wheel speed sensor didn't help so now said nothing they can do theres no solution. I can't drive my truck to scared of it . Need to get something I don't have a vehicle and making a payment on something I can't drive. Don't know if I can trust this vehicle anymore can't trade it In nobody wants it please somebody help GET RAM company in gear to take care of this before somebody gets hurt or even killed

Oct 29, 2024

vehicle stalled and shut off while merging into traffic. Dash lit up and ebrake engaged. No check engine light after incident.Extremely unsafe and could have caused an accident on coming traffic had to swerve out the way to avoid an accident. No prior warnings and has happened twice now.

Dec 09, 2022

I was turning left at a stop sign. As I turned, at a low speed, the enigine shutoff. I lost use of the electric steering and the truck came to a stop. The parking brake automatically engaged. Putting the brakes on, I placed the truck in park and restarted the engine. It started back up. I disengaged the parking brake and took off.

Feb 17, 2022

SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

4 complaints

On [XXX] at approximately [XXX] in 35 degree weather I finished refueling My 2021 Dodge Ram limited Hemi Etorque at conserve fuel in buellton Ca . Another car was at the pump in front of me so I put the truck into reverse to back up from pump and exit . When truck started in reverse it felt like the Emergency brake automatically engaged itself as it made a loud brake rubbing sound in and completely stopped very quickly . This seemed very harsh on the vehicle . I had a current safely recall fixed for software update on 1/20/25 at crown Dodge Chrysler Jeep and Ram in Ventura Ca. I was recently rear ended and have whiplash and this agitated my neck more as it was so sudden with no warning noises or alerts on dash . When I drove to nearest ram dealer in Santa Maria I was told they where to busy with no mechanics to look at truck and to take it back to Ventura service who did safety recall and never provided me what work was actually done to truck . This is a huge inconvenience as i to drive 45 mins south or one hour north to get to dodge dealers .just purchased this used truck last Saturday not knowing about this issue and software effecting vehicle . I will try and contact gas station to see if this was captured on outdoor surveillance cameras . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Jan 23, 2025

Steele North Star texted me about a Recall for ABS module on my RAM truck. “Steele North Start CJDR - Service Hi [XXX] , this is Steele North Star Dodge. We are contacting you to let you know that there is a recall on your 2021 Ram 1500. This recall is for ABS Module Configuration. We would love to take care of this recall for you free of charge! We would also like to offer you a rental covered by Chrysler while we have your vehicle in service for the recall. Please contact us back at 210-341-2251 or you can reply to this text message and we can get you scheduled. Thank you and have a wonderful day!” I called for appointment they said they would call me back on Thursday but didn’t. Then when I called them the next day today Friday they said they wanted to charge a $10 admin fee but I said their text said repair would be FREE so when I questioned & said I didn’t feel a charge is fair then they refused to schedule repair & told me to take my truck to another dealership. Steele is my closest dealer. They lied about a free recall repair expecting people to pay a $10 admin fee. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Jan 04, 2025

Multiple times now I have been stopped at lights/stop signs and when I start to drive again my truck automatically engages the parking brake on its own and I can’t move, the truck then shuts down. I have to pull the parking brake switch, while pushing the brake and turn the truck back on multiple times before I can get the truck to move again. I have almost been hit in traffic when this happens.

Feb 21, 2024

Today 11/19 around 12:50pm Pacific Time I was picking up my kids from school and as I was going about 20mph and my truck braked out of nowhere then shut off. Nothing was with 50ft in front and luckily no one was behind me. This isn't the first time this has happened the first time was on the freeway as I was going 75mph and fortunate no on hit me then. This is a safety issues for owners and other drivers. Unfortunately my truck still has the issue of staying on at times which again is a safety issue and fire hazard. We have video on our security cameras that caught the dashboard blinking and no it's not any security light. My truck has been to the dealer twice already for these issues for about a month. The dealer couldn't figure out what was wrong they don't even know. A little over month ago Ram Customer care case manager (2nd one I've dealt with) called and she asked me if the dealer called me and I told her no one has called me but I have the same issues and some. She said she'd call the dealer for an appointment and after that nothing till last Wednesday 11/10 around 6pm Pacific Time I got a call from another case manager I missed that call as I was outside trying to get the truck to turn off and since then I have been returning her calls and nothing. I guess we'll just have to wait for something serious to happen before these issues become important to [XXX]. This truck is our family vehicle so why aren't these SAFETY ISSUES taken more SERIOUS? No warning lights came on dashboards before braking out of nowhere. Guess we'll just have to see what happens...We LOVE our RAM but [XXX] the issues it has. Can't upload videos on here they should change that. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Nov 19, 2021

POWER TRAIN,SERVICE BRAKES,ENGINE

4 complaints

I was driving to work and made a right turn (I did not come to a complete stop). As I finished the turn, maybe going 5-7 MPH, I pressed on the gas pedal to accelerate and the truck did not respond. A second later the truck turned off and the parking brake automatically engaged, so I came to a complete stop in the middle of a road with other vehicles around me. I had to put the truck back into park, start the truck, and disengage the parking brake, and then was able to continue my trip to work. There were no Check Engine Lights on before or after it happened. I spoke to the local Ram and multiple other dealerships further away and they said they haven't heard of this happening to any other Rams, and just to watch it and if it continues to happen call them back. A quick google search will show that it happens frequently to other people over the last year or so, some of which are at highway speeds, which is very dangerous. I am fortunate this was at low speed, because your parking brake engaging at highway speeds could obviously be catastrophic.

Jun 22, 2022

My truck has stalled multiple times upon the first 5 minutes of driving. It has always been at low speeds of less than 15mph. Once the emergency braking system came on which required me to put vehicle in park to restart while in the middle of the road in traffic. Sometimes the engine dies after turning but sometime when going straight. Seems to always be associated with a slow down / stop via braking. This is a very hazardous situation that needs to be recalled an fix by the manufacturer.

May 09, 2022

The parking brake started displaying not available on the heads up display. It did this several times within 5 minutes. When I was coming to a stop at around 5 mph the vehicle shifted into Park and set the parking brake and stopped. The engine stopped as well. I had to restart the vehicle to get it going and the check engine light was on after that.

May 04, 2022

Was making a left had turn from a stop sign and my truck just shut off. I was going roughly 5 mph or less when this happened. I was able to coast for a second until the emergency brakes came on for some reason while the truck was still in drive. The only thing that came up on the dash was something along the lines of “put the vehicle in park and apply the brake to turn off parking brake and to start the vehicle”. The radio and all electrical related stuff seemed to have stayed on. This is the first time this has happened since I bought the truck and I only have roughly 700 miles on it.

Jul 04, 2021

ELECTRICAL SYSTEM,BACK OVER PREVENTION

3 complaints

The contact owns a 2021 Ram 1500. The contact stated that an Over-the-Air update was been performed on the vehicle overnight and the following day the battery was drained and needed to be replaced. The contact drove another vehicle to an independent mechanic and purchased a new battery. After replacing the battery, an error code for a firmware failure was displayed on the instrument panel. As a result of the message, the radio module became defective, and the back over prevention system failed to operate as needed. The vehicle was taken to a dealer who was unable to diagnose or repair the vehicle. The manufacturer was notified of the failure and referred the contact to the dealer for assistance. The vehicle was not yet repaired. The failure mileage was approximately 50,000.

Oct 17, 2025

Truck showed "Service Electronic Throttle"... Truck has 13,000 miles on it. Along with the service code, rear view camera doesn't work, backup sensors don't work, and remote start will not operate. No apparent throttle issues, but concerned for safety with rear view camera and backup sensors not operating. It would be nice to have the remote start as its winter, but only an inconvenience for that matter.

Jan 14, 2022

Have had my truck for only two weeks. The backup camera did not work with message saying “backup camera not available” and at same time electronic throttle control showed “service electronic control”. I shut the vehicle off and waited @ 1 min and stil showed same. Did restart again, same results. Then drove to restaurant and when I returned to vehicle @ 1-1/2 hour later both messages were gone. Backup camera now working and throttle message is gone.

Aug 06, 2021

SERVICE BRAKES,ENGINE

3 complaints

When making a turn from a stop, the truck will kill the engine then engage the parking brake. I thought this may have been tied to Ram Safety Recall 37A, which I had fixed at the dealership, but the truck continues to have this issue even after the recall was fixed. This is not my video, but it shows what happens [XXX] Also, complaints about this issue can be found in this thread from a Ram forum [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Jul 30, 2025

When I turn left or right, I slow down to turn and when I accelerate after turning, the engine shuts down and the parking brake auto-engages. This has occurred twice in heavy traffic scenarios, endangering myself, my passengers, and the drivers behind me. According to blogs with posts of this same issue with other Ram 1500 owners, issue has not / cannot be reproduced due to its arbitrary nature of occurrence. There are no warning lamps or messages prior to the engine shutting off.

Apr 16, 2023

engine stalls coming up to stop sign, no warning light, truck will not start until it comes to a comple stops, no power brakes, truck computer apples parking brake and you have to put in park and release brake before you can restart. This happen in the middle of a intersection with traffic on both sides of vehicle. no warning light.

Oct 22, 2021

POWER TRAIN,UNKNOWN OR OTHER,ENGINE

3 complaints

I am submitting this report to alert the NHTSA of potential safety violations and undisclosed structural damage, drivetrain modifications, and possible engine replacement regarding my 2021 RAM 1500, which was purchased from Courtesy Chevrolet after being previously owned by Enterprise Rent-A-Car. Unreported Frame Damage & Structural Repairs Multiple inconsistent and unseen frame welds were discovered, indicating prior accident damage and unreported frame repair. Frame welds do not match factory precision welding, suggesting post-factory reinforcement or structural fixes. Undisclosed Transmission Swap from 8-Speed to 6-Speed According to NHTSA records and the vehicle’s VIN, my RAM 1500 was manufactured with an 8-speed transmission. After purchase, I discovered that the 8-speed had been swapped for an older 6-speed transmission (6HP70), which was never disclosed. This creates potential drivability and safety concerns, as the truck’s ECU may not be calibrated for the correct transmission. Possible Undisclosed Engine Swap The engine in my truck has multiple ink and paint markings, which are commonly seen on replacement engines. RFID engine label does not provide a matching serial number, making it difficult to confirm if the engine is original. The casting number on the engine sticker is inconsistent with the vehicle’s model year and VIN (2021), raising concerns that it may be from an older model. Engine mount bolts and wiring appear disturbed, suggesting prior removal and reinstallation. If my truck has an older or higher-mileage engine, this impacts performance, emissions compliance, warranty status, and safety. Lack of Maintenance Records & Vehicle History Transparency

Jan 29, 2025

Unknown Failure causing issue. Vehicle's Engine Shutoff while traveling down the road with no warning messages. Then message says to apply breaks and push "start", but it was in the "Run" and still coasting in Drive on the road. After it slowed to about 5-10 mph, the emergency break system engaged and the vehicle went to "Park" causing the vehicle to throw me forward in the seat and objects were thrown as if I had collided with something. My wrist was injured by this, but lucky I had no passengers or my dog with me. The local dealership is looking into it, but say there is nothing wrong. Upon doing some research, I see multiple people have stated this has happened to them as well. This is a significant risk to health and safety of vehicle occupants and other vehicles that may be traveling near them when this happens. Depending on speed it occurs, the outcome could result in death. I did attempt to connect my on-board diagnostic/monitoring system and found that the manufacturer has it block so I cannot see any possible codes or sensor readings of the vehicle. Then they say nothing is wrong when you take it to them to scan. That is also unacceptable.

Dec 27, 2021

Injuries: 1

Truck stalls while making hard turns, usually at slower speeds. Truck has also cut off while making a turn into traffic. I've read about a number of consumers having the same issue with the etorque Hemi engines. To answer the above questions: - Not sure what system failed but the vehicle is available for inspection upon request. - The safety of myself & family are put at risk anytime the stalling occurs, especially when turning on to a road with oncoming traffic as the truck could potentially shut off again automatically. - The issue has yet to be confirmed by a dealer. I take the vehicle in on 8/1/2021 to be diagnosed. - The vehicle has not been inspected by the manufacturer, police or insurance representative as of yet. - No prior warning lamps, messages or other symptoms aside from stalling at different times. This issue has been ongoing for a few months now. The vehicle completely shut off once roughly last week sometime.

Jul 16, 2021

UNKNOWN OR OTHER,VISIBILITY/WIPER

3 complaints

Both of the front driver and passenger side flip down sun visors have broken within one week of each other. Each visor is attached to the ceiling of the cab by a metal arm with a plastic retaining clip. That plastic clip has broken on both visors within one week of each other and my truck only gets very light use. Since the retaining clip is broken both visors fall out of the ceiling and hang in the view of the driver and block the line of sight, which means the driver can not see directly in front forward. I have spoken to the local Dage Ram dealership who sold me the truck as well as the main national Ram customer service and both say the repair is outside of warranty even though its a safety issue and a clear defect so they will not fix the issues without me paying form $550 plus labor for each visor.

Sep 25, 2024

Rear camara does no show images

Jul 11, 2021

Backup camera sometimes has blank screen and guide lines sometimes are not there and zoom function does not work when no guidelines. Truck has been to the dealership 5-7 times, in January they replaced the camera itself but did not fix the issue. I was to they cannot do anything at this point unless it fails at the dealer. It does not have the trailer backup camera.

Jul 06, 2021

SERVICE BRAKES,ENGINE,FORWARD COLLISION AVOIDANCE

3 complaints

Several times I’ve been backing up and for no reason the truck jerks to a stop and some kind of alarm or buzzer goes off and it jerks to a complete stop even when I’m not close to anything.

Sep 18, 2024

While driving at any rate of speed the brakes have suddenly just locked resulting in the inability to move. When it locks up it takes a harsh fast jerk on everyone in the vehicle. Not only does this put my entire family at risk of potentially getting hit by other vehicles that could possibly lead to a fatality. The brakes also lock up while backing up for no reason which again jerks everyone in the vehicle. The engine shuts off randomly while moving also while slowing down or coming to a stop which puts everyone at risk. The Manufactures have many defects that are highly detrimental to families, Ram needs to recall these trucks as its putting everyday life in danger. A truck can be replaced however a loved one you can't. I barley drive mine not only due to the safety risk and defects but also because I had many issues with the Dealership I purchased from, and I will not put myself or child back in such environment which results in having to find someone else that deals with Ram. I have made ongoing complaints regarding the issues including Battery was completely dead and I had to replace, the dashboard lights blink, message power steering unavailable, services shifters. I have made it very clear that I personally do not feel safe driving my family in this truck. Ram has done a poor job with getting the help owners need to stay safe. I never get a response from anyone when I report problems. So, I have a New Truck in my driveway, with financial obligations yet the New Vehicle is unreliable transportation, along with putting lives at risk. Ram needs to recall these trucks due to the ongoing defects and poor quality along with acknowledgement that the truck is not worth the price paid. I avoid going out because the truck is not a reliable vehicle for a family, it's only a risk taker and I'm not willing to risk my life or my families. This has caused ongoing hardship; I fear driving my own vehicle which has caused me to not go out in the community.

Jul 31, 2023

Engine stalls and applies emergency brake has happened two times first on 2/16/22 other on 3/2/22

Mar 04, 2022

UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE

3 complaints

After changing the battery, my truck was affected by a computer malfunction which caused my ABS, forward collision detection, electronic stability control and other systems to not work and indicate trouble in the dash. I took it to the dealer, and they charged me $205 to reprogram the computer. These are all symptoms of recall 85B, but my VIN is not in the affected list at this time. I believe the list should be expanded and that I should receive a refund from FCA for the repair work that was completed.

Sep 10, 2024

For my 2021 Ram Laramie 1500 the Auto Park engages on its on at random times. This has happened to me twice in the last 2 moths. No doors have been open and any passenger in the car has the seat belt engaged. Once it happened when no one but me was in the vehicle, the second time was with my family in the car. Fortunately it has only happened while leaving the neighbor hood and going less than 25 MPH. Each time, this happens, the AutoPark has been engaged and the light above D is flashing. While this is a neat safety feature it shouldn't happen while I'm driving and belted in.

Jul 02, 2022

PEB AND FCW with BRAKING did not work when truck hit a 90 gallon empty trash can at less than 6 mph. There was no damage to the truck nor the can. These systems are supposed to brake when the truck is about to hit something. If the can were a person, damage would have been done. The dealer service man said he thought it should have braked and scheduled to be looked at September 27, 2021 at 8 AM. There was no known warnings at the time of this incident in August 2021.

Sep 12, 2021

ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE

3 complaints

Computer concern - caused the battery to be completely drained during the night, after a jumpstart the vehicle has multiple system errors. stability control, ABS , and both front and rear collision error. states need servicing. Unknown what caused battery drain and errors. Battery was checked no issues. Others have posted same issues with their 2021 Ram 1500 with e torque.

Jun 18, 2024

Ram 1500 Eco Diesel remains on after it was turned off. Has happened several times over the week to where we are scared to park in our driveway and garage. We don't have another vehicle right now since that is in the shop so we have no voiced but to take the risk and used it. Sensors come on when there is no object in site and truck breaks automatically where its causing a safety issue. I have video but I can't upload it since the system only takes pictures.

Sep 01, 2021

DRIVING VEHICLE ABOUT 2 MPH, TAKING A RIGHT TURN - VEHICLE STALLED OUT AND EMERGENCY BRAKE LIGHT CAME ON. WAS ABLE TO RESTART PTS IGNITION WITHOUT ISSUE, THEN DRIVE AGAIN. TRUCK HAS 600+ MILES CURRENT. FOUND OTHER RAM OWNERS ON 5THGENRAMS.COM FORUMS STATING THEY ARE EXPERIENCING SAME ISSUE, SO I AM CONCERNED. THIS HAPPENED ONCE, BUT OTHERS ARE SAYING IT HAS HAPPENED MULTIPLE TIMES TO THEM.

May 13, 2021

POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM

3 complaints

On 11/23/23 my check engine light came on suddenly with the code P020E upon reviewing information online I determined there was a recall on my truck for the HPFP (Manufacturer Recall NumberZ96 NHTSA Recall Number22V-767). The following day the check engine light went away but I took the vehicle to a dealer in Florence South Carolina (Legacy Chrysler Jeep Dodge RAM) to have the vehicle inspected before driving. They refused to look at the vehicle and told me they wouldn't look if the light was not on. They told me to drive with the vehicle. I was traveling for the holidays and continued home. When approaching home (Plymouth, MA) the check engine light along with two errors to service the electronic stability control and to service the electronic throttle control came on. I immediately stopped driving and then took the vehicle to the local dealer when they opened on Monday 11/27 morning (Best Chrysler in Plymouth). They did not provide me with a loaner and have not provided me with updates since dropping the vehicle off and have not returned my phone calls. It is concerning that there was a recall and I was not notified of this when I took my vehicle in for service on 9/14/2023. I am not sure if the incident was related to this recall but regardless they have not resolved the issue or communicated with me and have not provided me with a loaner which I was told I was entitled to.

Nov 30, 2023

After 4 days of ownership with less than 15,000 miles on it the truck died in intersection. No warning lights came on. Truck would not restart and is currently at the dealership.

Aug 30, 2023

While slowing down to make a right turn and then trying to accelerate the vehicle stalled, turned itself off, put itself in park and applied the parking brake. This has happened twice now. The first time at approximately 4,000 miles and the second time just over 6,000 miles. This has been reported to the dealer, they flashed the PCM, but that obviously dod not correct the issue.

Oct 11, 2021

VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM

3 complaints

#3 & #5 fuel injector failing while driving, separate instances, 2 months apart, causing severe loss of power and inability to control speed

Apr 13, 2023

I was driving on the highway when all of sudden my truck shut down, I coasted to the emergency lane and was unable to restart my truck, I waiting about 10 minutes, restarted my truck and had to keep pumping the throttle to keep it running to get to my destination. I was able to have an OBD reader connected to my truck at a dealership and there were 3 codes stored all relating to fuel. This happened to me in twice in November of 2021 and again twice on January 7th of this year. I also received another code at the dealership on January 8th regarding another recall. These combined total of 4 shut downs have put me and my family in extreme danger, this brand new truck is unreliable and we are hesitant to drive it.

Jan 09, 2022

PURCHASED TRUCK ON 3/4/2021.WITH 21 MILES ON THE ODOMETER. ON 3/11/2021 WAS DRIVING ON THE FREEWAY DOING 65MPH. IN THE CENTER OF A 3 LANE HIGHWAY WHEN THE ENGINE SHUT OFF WITHOUT WARNING AND A DASH SIGNALED A WARNING "SERVICE ELECTRONIC THROTTLE CONTROL" APPEARED ON THE DASH, I MADE IT OFF THE FREEWAY WITHOUT INCIDENT AND WAS EVENTUALLY ABLE TO RESTART THE TRUCK AND TOOK IT BACK TO THE DEALER WHO AS OF TODAY 4/06/2021 NOT FOUND THE ISSUE THAT CAUSED THE ENGINE TO SHUT DOWN, AND HAS NOT DUPLICATED THE ISSUE AFTER DRIVING IT MORE THAN 700 MILES. THEY WERE INSTRUCTED TO REPLACE PARTS WITHOUT PROPERLY DIAGNOSING THE PROBLEM BY THE TECHNICAL ADVISOR FOR CHRYSLER STAR DIVISION WHO HAS BEEN ADVISING THE DEALERSHIP MASTER SERVICE TECHNICIAN ON WHAT TO INSPECT AND TEST WITHOUT ANY ABILITY TO DUPLICATE THE PROBLEM. ADDITIONAL INFORMATION WAS RECORDED ON THE TRUCK TO TRY AND IDENTIFY ANY POSSIBLE CAUSE OF FAILURE WITHOUT SUCCESS. DEALERSHIP SERVICE DEPARTMENT HAS KEPT RECORDS AND FAULT CODES, AND I HAVE EVERY REASON TO BELIEVE THIS ISSUE IS NOT RESOLVED AND THAT IT WILL HAPPEN AGAIN, WITHOUT WARNING, AND POSSIBLY AT THE RISK OF ENDANGERING THE LIVES OF ALL VEHICLE OCCUPANTS AS WELL AS OTHERS OUTSIDE OF THE VEHICLE. I HAVE DOCUMENTATION BUT THE FILES ARE UNABLE TO BE UPLOADED DUE TO THEIR FILE SIZE. COPIES CAN BE MADE AVAILABLE UPON REQUEST.

Apr 07, 2021

POWER TRAIN,ENGINE,FORWARD COLLISION AVOIDANCE

3 complaints

After completing a left hand turn, the vehicle stalled while moving. The emergency brake activated. The car would restart but not immediately engage leaving me stuck in traffic. To get going again the emergency brake had to be deactivated and the vehicle restarted. Following the event an internet search brings up dozens of similar events with many being much worse as they happened at highway speeds. This is incredibly dangerous. I booked a service appointment and will have it looked at. However, even with this being a repeat failure with Ram 1500 eTorque as indicated through a simple internet search, that the dealership indicated they were not aware of this problem is surprising.

Jan 15, 2023

While traveling over a speed bump at approximately 5 mph, truck will stall, "autocorrect shift" and apply emergency brake. Vehicle is a 2021 eTorque.

Feb 02, 2022

While driving about 5mph approaching an intersection my ram shut off without warning, said “apply brake to start vehicle” and as I rolled through the intersection with zero control at about 2mph it set its parking brake by itself. I had to move my shifter to park, apply the brake, restart the truck, and turn off the parking brake IN THE MIDDLE OF AN INTERSECTION. Thank God it was a small subdivision intersection at night so there was no traffic or myself or someone else could have been hurt or killed. No dash warning lights, no remaining lights, no codes thrown, no issue after restarting, no reproducible codes found by the dealer. Only 1,000 miles on the truck. I’m terrified of this happening again, but haven’t been able to replicate it myself or the dealer. It’s not safe and I don’t want to die as a result of this. It seems to be a major problem with the e-torque trucks based on forums.

Nov 04, 2021

ELECTRICAL SYSTEM,UNKNOWN OR OTHER

3 complaints

On 12/16/21 with mileage at 10,380 my truck lost power and engine turned off as i was making a left turn at a speed of somewhere between 5-10 MPH. After a complete stop i was able to turn the truck back on and everything seemed normal. I did called FCA the following day and was told to have it checked at a dealership near me but Covid hit my family around that time so i didn’t take it in for service. on 2/27/22 with 14,800 miles the truck stalled again as i was making a left turn at a busy intersection. The truck stalled on me again for the 3rd time but i didn’t document date or mileage. Currently i have a little over 32,000 miles and truck has stalled 3 times and not once did i get a check engine light.

Dec 19, 2022

This has happened 3 times at low speed 2-4 mph. I was making a right hand turn and the truck stalled & shut off. Information on the dash told me to put it into park. I stopped & put it into park. The emergency brake automatically engaged. After disengaging the emergency brake, I started my truck up. No issues once I started it back up & resumed driving. It happened twice at a traffic circle in my neighborhood & once as I was turning right at a light. Thank goodness no one was behind me or it would have possibly caused a rear end collision. This issue has not been reproduced by a dealer or independent service center.

Jun 14, 2022

As I’m preparing to turn on the road the vehicle turns off and leaves me stranded in the middle of the roadway. The parking brake comes on and messages appear on the dash. This has happened multiple times with and without passengers in the vehicle. I’ve reported it to Lithia Ram Jeep in Calallen and was brushed off. I’ve taken pictures of the dash on a few occasions when it occurred. I am the first owner and it happened with less than 3-5 k miles.

Jan 19, 2022

ELECTRICAL SYSTEM,VISIBILITY/WIPER

2 complaints

Vehicles headunit no longer functions, backup camera system is also in-operational. Due to apparent over the air (OTA) updates to the uconnect infotainment headunit there is a widespread and known issue of, during the automated firmware update process, the vehicles battery being drained completely. This causes the vehicle to lose all power and the head unit to then fail the update process which creates a failure state for the headunit. In this particular case the headunit is "bricked" prescribled troubleshooting steps have been attempted but screen only displays: ("Software Update Update failed. Please re-insert USB Device.") according to a dealership service technician needs to be replaced. But there are none available for order. 2021 Ram 1500 BH UC 4 8.4" w/o nav.

Oct 08, 2025

Rear window is leaking in both of the top corners and running down interior of vehicle. Damaged sensor under rear seat that had to be replaced and would not allow vehicle to unlock or start. Battery had to be disconnected and towed to repair facilty.

Mar 04, 2025

EXTERIOR LIGHTING

2 complaints

When the turn signal bar is in the neutral position, the right turn signal stays on. When the turn signal bar is in the left position, the right turn signal turns off, but the left turn signal stays off. This makes it impossible to signal left, and often causes the right turn signal to come on, which can be misleading to other drivers.

Aug 04, 2025

Turn signal does not turn off after making a turn. It is on the left turn signal. You can make a turn but the light still stays on. After a while you get the notification on the dash that your turn signals on

Dec 06, 2023

SERVICE BRAKES, HYDRAULIC

2 complaints

The contact owns a 2021 Ram 1500. The contact stated that message that the brakes needed to be serviced was displayed. The vehicle was taken to the dealer, where several unknown repairs were performed; however, the failure recurred. The contact received notification of NHTSA Campaign Number: 24V653000 (Service Brakes, Hydraulic, Electronic Stability Control (ESC), and the vehicle was taken to the dealer, where the recall repair was performed; however, the failure persisted. The dealer was notified of the failure and informed the contact that additional assistance could not be provided because the vehicle had not been purchased at the dealer. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 36,000.

May 30, 2025

The contact owns a 2021 Ram 1500. The contact stated while stopped at an intersection with the brake pedal depressed, the vehicle suddenly began to roll. After which, the contact became aware that the brakes were not functioning properly. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the brake master cylinder. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 21V037000 (Service Brakes, Hydraulic) but the VIN was not included. The failure mileage was 50,000. The VIN was not available.

Mar 26, 2024

SUSPENSION

2 complaints

While undergoing an annual vehicle inspection it was detected that ball joints have failed and are in need of replacement. This is a 2021 Ram 1500 with 77,500 miles. This seems to be a pre-mature failure of a critical component.

May 09, 2025

The ball joint separated from the upper control arm on the front driver side while the vehicle was in motion in a parking lot. There has never been any abuse or misuse of the vehicle and it only has 31700 miles on it. This could have been much worse had this happened while traveling down the road at much higher speeds.

Jun 29, 2023

UNKNOWN OR OTHER,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

2 complaints

I just purchased a new truck on Friday and was told on car fax it had a open recall .On 1/20/25 around 0835 I arrived at service entrance and was not greeted or checked in after being told I would be charged a diagnosis fee for a very important safety recall related to ABS . I would like this incident investigated as it jeopardizes my and my family safety . Also told him the truck was under warranty and the wireless charging for phones was not working and got bring it back to where you bought it . I requested his supervisor and he walked away and acted like he was on the phone . This is my only local dodge dealer and now forced to goad hour south to get this fixed . I took a card because service manager never came out to address me as customer this dealership needs looked into .I think I was also discriminated at for being Caucasian as both service techs are Hispanic info email of service manager from card is Location of Dodge dealer . The person that wanted to charge me avoided me asking his name but had long curly hair and younger thug attitude guy . Also was told to leave after like anyone would be upset of a safety recall that are free and being told I would be charged. I’m requesting an investigation into this matter and or pursuing legal action . I know it’s a federal holiday and I have a 3 day weekend but hope this matter can be addressed soon as this is not right . Thank you . New Century Motors of Santa Barbara 300 Hitchcock Way Santa Barbara Ca 93105 [email protected]

Jan 20, 2025

Just driving normal condition and speed all of a sudden my car jam or brake on it’s own, causing a quick sudden jerk and almost getting hit from the back. All of my front sensors and back sensors was shut off at this time.

Dec 12, 2024

VEHICLE SPEED CONTROL,SERVICE BRAKES,ENGINE

2 complaints

I have experienced the engine surging while driving 2 times in the last 3 months. 10/18/2024. The RPMs slowly increase regardless of taking my foot off the gas pedal, slowing, or coming to a stop. The engine remains to rev. It causes me to have an extremely hard time keeping a maintained speed and gets difficult to slow down or slow to a stop. The truck was not on Cruise control, it was in 2-wheel drive, and the issue started right as I took off. The engine can be heard revving and trying to accelerate even in an attempt to try neutral with the foot off the gas to resolve the issue. I ensure I do not have my foot on the gas pedal and have to push my brake to the ground to stop. I have called our dealership who reports they are unaware of the issue I describe. Putting the car in park does not resolve the revving, which can be heard, and the Rpms fluctuations seen increasing stuck between 5-7. I have to completely stop and turn off the engine. I had pulled out and drove down a busy intersection I could not pull off on. The engine acceleration issue event lasted for about 10 minutes before I could safely pull off to turn the truck off. It was terrifying. If I had to suddenly stop I would of crashed. What? How many

Oct 19, 2024

Once again this truck is still having the same issues! I was on the local freeway going 60 and all of a sudden the truck brakes and shuts off while in in the express lane! [XXX]! How was our safety at risk? Really? I don't understand how these trucks haven't been recalled yet RAM recalled and bought back 2022 Rams due to defrosting issues. Apparently trucks breaking and stopping out of nowhere isn't a big deal but lets not make folks wipe their windows...So many of these Ram 1500 have the same issues and what?! STELLANTIS DOES NOT CARE! No warning lights came on yet again but just decides to brake and shut off. This isn't the first incident! Again I was fortunate to no get hit! But my nerves, mental/emotional status, and scares are enough injuries! Please see ram forms, social media, etc there are so many others with these issues that haven't reported to NHTSA! INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Jan 26, 2022

Injuries: 1

EXTERIOR LIGHTING,STRUCTURE

2 complaints

The contact owns a 2021 Ram 1500. The contact stated that there was water leaking into the cabin of the vehicle near the windshield on the upper left and right corners. The third brake light on the rear windshield had moisture inside the housing, causing the leak into the cabin of the vehicle. The contact noticed the floorboard was wet. The vehicle had not been taken to the dealer. The vehicle had not been diagnosed or repaired. The manufacturer was made aware of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was 29,300.

Oct 08, 2024

The contact owns a 2021 Ram 1500. The contact stated that upon taking the vehicle to the car wash, he noticed that the headliner had turned blue. The contact stated that the inside of the rear end of the vehicle was corroded. The vehicle was taken to the dealer who diagnosed that water was leaking through the rear taillight on top of the cab into the headliner and rear end of the vehicle. The dealer installed silicon in the gap between the rear subframe and the rear taillight; however, the failure had been recurring. The manufacturer was notified of the failure but provided no assistance. The vehicle was not repaired. The failure mileage was approximately was 3,000.

Jan 05, 2022

POWER TRAIN,FUEL/PROPULSION SYSTEM

2 complaints

We purchased a new 2021 Dodge Ram in November of 2021 from Desert 215 Superstore in Las Vegas, NV. Nine months later the truck stalled while driving. The dealership kept the truck while they repaired the fuel pump. They had our truck for seven months while they attempted to repair it. The dealership couldn't figure out how to repair the underlying cause of the faulty fuel pump--therefore they replaced the powertrain, transmission, and engine. Approximately, one year later on [XXX], 2024, the truck stalled while crossing a busy intersection--my husband had our two young sons in the car which could have resulted in a serious accident but thankfully did not. We received a recall notice again last night about the fuel pump along with two other notices. Therefore it was not repaired correctly the first time. I looked up the vehicle information online and there are several class action lawsuits due to the aforementioned as this imposes a serious safety and hazardous risk to our family along with other drivers that can potentially result in injury or death. The entire vehicle needs to be recalled for a manufacturer defect under the premise of product liability. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

May 17, 2024

Gas mile sensor goes from 250miles to 60miles left in tank. It jumps up and down on the miles. It said I had 175 miles till tank to be empty. I was driving for 10 minute it drop to 10 miles and then car shut off. It had no gas. Transmission when driving it sometime doesn’t change gear. Rpm goes up 6000 7000 driving 15-20 mph. It happen more often when going up a steep hill and going on a flat road the gear won’t change

Dec 01, 2021

BACK OVER PREVENTION

2 complaints

The contact owns a 2021 Ram 1500. The contact stated when the vehicle was shifted into reverse(R), the image from the rear-view camera was blurry or blank. The contact stated that the failure had been occurring for over 2 years. The contact stated that he researched online and related the failure to NHTSA Campaign Number: 23V059000 (Back Over Prevention) however, the VIN was not included. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the rear-view camera needed to be replaced. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 22,000.

Oct 03, 2023

The backup camera no longer works. I only have 2200 miles on my truck

Nov 26, 2021

STEERING,SERVICE BRAKES,ENGINE

2 complaints

In the last week, truck shut down in the middle of acceleration in the middle of an intersection. All truck electronics shut down completely for 30 min, even the ability to lock and unlock vehicle. Today, while going 49 miles an hour, the breaks and steering shut down completely for several minutes.

Apr 15, 2023

Engine shut off from a quick stop. After I pressed the gas to go again rolled through intersection and stopped. Had to be put in park restarted and take the e-brake off to get to go again

Mar 31, 2022

SERVICE BRAKES,ENGINE,FUEL/PROPULSION SYSTEM

2 complaints

We lease a 2021 Ram. For the past year our truck will randomly stall when making a turn and pushing the gas. It shuts off, puts the vehicle in park, and engages the emergency brake when pulling out into traffic. We have brought it in to the dealership we got it from, letting them know that this is a huge safety concern especially if pulling out into busy traffic which is something we have to do on a daily basis. They said since they cannot replicate the issue there is nothing to fix. Our truck continues to stall and we use it not only for transport of our family but for hauling horse trailers - making it even more dangerous. We need a resolution as this puts us at risk and is very stressful, changing how we drive because we are afraid to pull out in certain situations.

Mar 04, 2023

I bought my truck brand new with 500 miles on it Oct. 14th 21. I made it to around 70k when the truck would stutter and hesitate to drive. Took it to dealership and said No codes, nothing wrong after 2 days of "checking it". Brought it back at 76k and truck would hardly drive, but yet said they couldn't figure it out and sent me on my way. Was driving home at 85k and truck stalled going 75mph while on a 2 lane highway. The truck rolled to about 30 mph and completely died and locked up steering wheel and activated the E brake as I was almost safely off the road. After trying time and time again, I finally got the truck to start and off the road. Called dealership and was told they wouldn't tow it as it was out of warranty at this point. So I had no choice but to limp it to them 400 miles away. They let it sit over weekend and went to test drive it and drove as it would normally. Sent me back out with it, only for it to happen again at 99k and stall. Same process as before and had to lug it to them out of my pocket. They Finally agreed to replace fuel pump, but out of my pocket conviently since they sent it back numerous times and now out of any warranty. At 105k, I took it back to dealership with same issue as before and was told there was nothing to do and sent me on my way. At 111k it stalled on highway at night and almost caused a major crash as the E brake set it's self while traveling at 45mph in a construction zone. Limped to dealer yet again, and they replaced the EVAP cannister as part of their guessing game. Now today at 115.5k I have dropped it off again for same issue. Stalled while traveling 75 on Interstate and almost caused me to hit a pole as I only have so much room to get off the road before it shuts down. I have since called MOPAR themselves and have yet to hear more as the Dealership has not helped at all. This has ALL transpired over the course of 1 year with brand new 2021 Ram 1500 V6 Penstar. Please help.

Oct 16, 2022

VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

2 complaints

I was turning right at a stop sign leaving my development and the truck shut off and applied the emergency brake. Thankfully it was at a stop sign in the residential area and not entering the main throughway. From reading online this is a known Ram issue.

Feb 16, 2023

Automatic emergency braking has failed to operate on several occasions, the warning flashes 'brake' but the truck never applies any brakes. If I was not able to slam on brakes myself and dive into another lane safely I would have crashed.

Feb 14, 2022

POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE

2 complaints

When driving at speeds above 45mph the truck loses acceleration out of no where. It will make grinding/shifting/stuck noises and rapidly going to unsafe speeds. I have been in HIGH traffic EVERY time this has occurred to me. This situation has put myself and my family in harms way too many times. I assume from my research this is a transmission/powertrain issue. This truck is a 2021,I am the first and only owner purchasing in 2021 early year. By three months in I had experienced the issue thinking it was a one off. It is not. I have taken the truck to Ram dealerships in TX as well as New Mexico and no one can seem to find the issue as according to them “nothing shows up”. I have a VERY detailed video of the issue happening as I was driving in 75mph. I have show it to the dealership with no solution from them. Latest service appointment was in October 2022-dealership could not find anything. The truck has been driven no more than 15 times from late October 2022-January 2023. The truck as of today January 31,2023 is currently at a collision shop, not related to this current issue but was caused by the Ram Dealership. I received an alert this morning (MOPAR) stating that the Powertrain malfunction indicator light has come on. Other attached information was ELECTRONIC THROTTLE CONTROL (ETC) WARNING LIGHT-If light is flashing when the engine is running immediate service is required and you may experience a steady RPM with no throttle control or engine stall and your vehicle may require towing. Transmission Temperature Warning Light,Charging System Warning Light also showed as concerns. I have contacted the current shop that has my truck in its possession to inquire what was done when the alerts wee received etc. Waiting on a call back from them. Bottom line, understanding that anything can happen with vehicles and not all can be replicated etc.,if Ram knows it’s a known issue fix it so your drivers/consumers don’t die. Can we enjoy our investment SAFELY Ram?

Jan 31, 2023

While traveling at approximately 15 mph I slowed to make a right hand turn. Truck was moving slowly enough, maybe 5-8 mph through the turn that I did not apply the accelerator, nor did I have any brake pressure applied to complete the turn. Before I could straighten the truck out of the turn, it stalled. Center screen stated to place vehicle in park before starting. The emergency brake applied itself and I had to place vehicle in park, release e-brake, and restart the vehicle. This has happened about 5 times now in the last 2 weeks, dealer says no recalls at this time, no problems can be found. I fear I am driving a very unsafe vehicle that is less than 6mo old and has 5800 miles on it.

Oct 07, 2021

FUEL SYSTEM, DIESEL

2 complaints

The contact owns a 2021 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle stalled. No warning light illuminated. The vehicle was towed to the dealer where it was diagnosed as a high pressure fuel pump failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 22,000.

Jan 25, 2023

The contact owns a 2021 Ram 1500. The contact stated while driving 15 MPH, the vehicle stalled and lost motive power and failed to restart. The vehicle was towed to the dealer and the fuel system was replaced; however, the failure recurred. The vehicle was towed to the dealer, but no failure was found. The vehicle was towed to a different dealer for a diagnostic test. The vehicle was not repaired. The manufacturer was contacted, and case was filed. The failure mileage was 14,000.

Nov 02, 2022

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE

2 complaints

When starting to accelerate after turning at low speed, my 2021 RAM 1500 with the E-Torque engine will shut-off and the emergency brake will engage. A message will appear that says “Park brake engaged, press brake and push to release.” Truck has 5150 miles on it. This has occurred two different times while entering highway traffic. Very alarming as I’m sure you can imagine. The first time it happened I was on a lightly traveled road and was alone. Then today (1/9/22), It happened again, but this time on a much busier highway and my family was with me and we were almost rear ended. Not a fun experience and potentially deadly. After researching online, particularly on RAM owner’s website and forums I have found this to be a common complaint among RAM owners. They take vehicle to dealers and the dealers can’t replicate the incident and so they tell customers they can’t help them if it doesn’t happen when technicians drive the truck, yet they send customers away with a potentially deadly vehicle. I am getting an appointment with local dealer tomorrow but I expect the same answer. I sincerely urge the NHTSA to address this dangerous situation with Chrysler-RAM before serious injury or death occurs in these vehicles. Hopefully NHTSA can get RAM to acknowledge this situation and get something done before injuries or deaths occur. Maybe they will address this with a federal agency. They certainly haven’t with their customers. Thank you for your advocacy for the safety of the American people.

Jan 09, 2022

I was turning right, going less than 5 MPH when the truck stopped abruptly in the middle of the lane. A message came on the dash telling me to switch the shifter to park. The emergency brake was engaged automatically. I had only applied minimal accelerator and didn't have my foot on the brake. After a few seconds, I was able to disengage the parking brake and continue on my way. This was very dangerous as there were people behind me that may not have noticed my abrupt stop after turning. This puts the safety of myself and my children at risk.

May 27, 2021

UNKNOWN OR OTHER,BACK OVER PREVENTION

2 complaints

On several occasions since purchase of a new 2021 RAM 1500 the backup camera has failed to work when in reverse. A black screen is displayed. Repeated efforts to turn the backup camera on by putting the vehicle in reverse or selecting the backup camera from the control panel resulted in a black screen. Repeated efforts to turn the vehicle off and on several times consecutively had the same result. I also tried opening and closing the tail gate with no positive result.

Nov 08, 2021

I drove in to park, I pulled more to the right to give way to pulling out going car I did not notice 3-short protective steel pole that caused damage to running board & scratches on front passenger door. Had the early warning device sensor of side bumper sounded,Icould have avoided it. I Tested, even the front sensors were not working not even warning lights in the instrument screen. The following day I reported to Dealer's Service Mgr. & I kept testing it for several days & The Customer Care of Ram denied responsibility that it driver' negligence. My truck has several history of failed electronics devices the dealer corrected except this one because it's back sounding again. This Early Warning Device Sensors is accident preventive. It comes on & off like the backing camera & others. It normally sounding loud as I park but prior to incident, I don't remember it's sounding I parked but rear bumper sensors are good I always hear it loudly. I advised them of my intention to file claim for the damage. I can forward emails from dealer & Ram Cutomer Care

Oct 12, 2021

Crash: 1

STEERING,ELECTRICAL SYSTEM,EXTERIOR LIGHTING

1 complaint

Alt/Gen failure stopped the truck in the middle of an intersection No transmission power steering lights. Had to walk back home to charge the battery in a driving rain storm leaving the truck in the intersection.

Jan 16, 2026

STEERING,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE

1 complaint

In early October 2025, my 2021 RAM 1500 experienced a steering malfunction in which the vehicle attempted to steer on its own without driver input. This created a loss-of-control scenario and posed a serious safety risk to me and surrounding traffic. The vehicle was removed from service immediately and taken to an authorized RAM dealer. Stellantis Customer Care and Fleet Case Management have acknowledged the defect and identified a required replacement part; however, the part has been on national backorder since October 2025. As of December 31, 2025, the vehicle has been out of service for over three months. Stellantis has provided at least ten different estimated repair dates, all of which have passed without resolution. Despite the steering-related nature of the failure, Stellantis has stated there is no active safety recall. The vehicle remains unrepaired due to the unavailability of the required steering-related component. I am concerned that this defect may affect other vehicles and that the prolonged inability to repair a known steering failure presents an ongoing public safety risk. I am submitting this complaint to request formal review of this issue and to document the safety implications of this unresolved steering defect.

Dec 31, 2025

POWER TRAIN,WHEELS

1 complaint

My bearings in my rear assembly has failed before 100K miles. In addition, I had to replace the eTorque generator before 100K miles.

Dec 18, 2025

SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

The contact owns a 2021 Ram 1500. The contact received notification of NHTSA Campaign Number: 24V653000 (Service Brakes, Hydraulic, Electronic Stability Control (ESC); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving at an undisclosed speed, the message "Battery Low Voltage" was displayed and the vehicle experienced loss of power steering functionality and decelerated. The vehicle was taken to the local dealer, where it was diagnosed and determined that the failure was related to the recall. Additionally, the contact was informed that the E-Torque generator also needed to be replaced but the part was on backorder. The vehicle was not repaired. The manufacturer was notified of the failures. The failure mileage was 110,000.

Nov 25, 2025

POWER TRAIN,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM

1 complaint

I was driving on the highway going the speed limit and the car suddenly slowed to 35 and all sorts of lights (check engine light and others) came on and messages went across the screen about the throttle control and stability control. This is the 4th time this has happened to me. Each time I bring it to the dealer and am told "its a known computer glitch" or that there is a fix but it continues to happen again. Suddenly losing power and speed has caused other drivers to slam on breaks, swerve, etc. In order to reset the car I have to pull over on the highway to restart it. This is putting my safety and the safety of others at risk.

Sep 29, 2025

STEERING,ELECTRICAL SYSTEM

1 complaint

Vehicle was a 2021 Ram 1500 (60k miles) with no known problems or issues. Drove home during during rainstorm truck operated normally. Next morning truck started normally with an error message "Power Steering Unavailable". Truck then began to run through a series of "error messages" and windshield wipers turned on and truck would not shutdown, unless you disconnected the battery. Towed to dealership and after several weeks of diagnostics with the manufacturer's assistance (due to the number of errors) it was determined the failure was the Power Steering Module. Once the Power Steering Module was removed, all other modules came back online and functioned normally. Even though the dealership has seen multiple failures of this type, it was not on the recall for this truck. Had this failure happened with my family in the vehicle while driving, it could have had devastating effects...

Aug 22, 2025

ELECTRICAL SYSTEM,SEAT BELTS

1 complaint

2021 Ram 1500 Longhorn Anniversary addition vin: [XXX] Navigation/console Display flashes “115V Cargo outlet on”, the front windows don’t work, main display off/dark, heater turns on, A/C doesn’t work, seatbelt alarm doesn’t work. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Aug 21, 2025

ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER

1 complaint

Went to start the vehicle with the key fob and the vehicle would not start. Had it towed to ram dealership and was told that the RF hub module needed to be replaced due to being damaged from water at leaked in from the rear window. Upon researching online forums, this seems to be an ongoing problem for this making model because of where the module is located. If there is not already in the works, there should be because this will continue to happen, especially where it rains a lot.

Jul 30, 2025

ELECTRICAL SYSTEM,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE

1 complaint

Mine was flickering the 115v cargo outlet and the radio was Turning on and off… blind monitoring system, Cap applying the brakes, automatically thinking something was in front or behind me

Jul 16, 2025

VEHICLE SPEED CONTROL,ENGINE,FORWARD COLLISION AVOIDANCE

1 complaint

THE VEHICLE STARTS BUT WILL NOT ACCELERATE, and the necessary replacement part is still unavailable. I was informed that the manufacturer does not have the part in stock and that it needs to be manufactured, with an estimated arrival date of July 29th.

Jul 11, 2025

POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES

1 complaint

On May 16 2025 I started my truck and all the lights started flashing on my cluster( I took pictures) I drove down the street in my vehicle and it put itself into park. I drove back to my shop and called the dealership to make an appointment along with enterprise Rent-A-Car. I had the rental vehicle from May 16 through May 22. After the ABS module recall was performed on May 21, 2025, my 2021 Ram Rebel began experiencing electrical and mechanical failures affecting multiple vehicle systems. While driving at approximately 7 mph, the vehicle unexpectedly shifted itself into Park. Just like the separate occasion, the parking brake engaged while the vehicle was in motion. These events pose a major safety hazard. Since the recall, the following issues have occurred: •SERVICE BRAKES: Parking brake engaging while driving; ABS-related instability. •POWER TRAIN: Vehicle attempting to shift into Park and 4WD High without input. •ELECTRICAL SYSTEM: Dash lights flicker; HVAC system changes temperature settings on its own (e.g., jumping to 72°F); ongoing parasitic battery draw. •ELECTRONIC STABILITY CONTROL: Loss of system coordination and erratic vehicle behavior. •FUEL/PROPULSION SYSTEM: Sudden drop in fuel range readings (e.g., from 180 miles to 23 miles instantly). •VEHICLE SPEED CONTROL: Unexpected shifting and control changes during low-speed driving. •UNKNOWN OR OTHER: General system instability, rough driving behavior, and degraded performance. I was by the dealership when it went into park so I pulled in. The dealership has acknowledged the update was performed but refuses to inspect the truck until July 8, despite the escalating safety concerns. I believe the ABS module or its software update is causing communication failures across the vehicle’s CAN network, affecting critical systems. This vehicle is not safe to drive in its current condition. I was told because I did not purchase the vehicle at Wilder that I was not eligible for a loaner vehicle.

Jun 05, 2025

ELECTRICAL SYSTEM,EXTERIOR LIGHTING

1 complaint

After a simple battery replacement, the entire infotainment system and computer for the vehicle crashed. Safety systems and other safety systems for the vehicle connected to the main computer can no longer be controlled, including parking sensors and other equipment and the battery continues to go dead. Many other owners are having the same issue.

May 29, 2025

SEAT BELTS

1 complaint

The contact owns a 2021 Ram 1500. The contact stated while the vehicle was parked, while attempting to fasten the front passenger’s and driver’s side seat belts, the seat belts failed to retract. The vehicle was taken to a dealer and the contact was informed that VIN was not under recall, and no assistance could be provided with the diagnostic test. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The manufacturer informed the contact that the VIN was not under recall. The approximate failure mileage was 80,000.

May 23, 2025

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE

1 complaint

While driving on the highway with cruise control engaged, the system became stuck and would not disengage. I attempted to cancel cruise control using the button, tap the brakes, and shift to neutral, but none of these actions worked immediately. The truck continued accelerating beyond the set speed, putting my life and the lives of others in serious danger. I eventually regained control after repeatedly braking and forcing the truck into neutral, but this was an extremely dangerous situation that could have resulted in a fatal crash. To my knowledge, there were no warning lights or messages before or during the incident. I have not had the problem confirmed by a dealer yet, but I contacted the manufacturer (RAM customer service), and they instructed me to take the vehicle to a dealership for diagnostics at my own expense. This appears to be a serious defect in the cruise control or throttle system, and I am requesting a formal investigation.

Apr 29, 2025

STEERING,SUSPENSION,WHEELS

1 complaint

While making a turn in a parking garage at low speed, I heard a loud popping sound. When I got out to inspect, I discovered that the front wheel had collapsed inward. There was no collision, curb hit, or external damage—just a spontaneous failure of the suspension system. This is the second time this same failure has occurred within the past year on this vehicle. The incident caused a complete loss of steering control, putting my safety at risk. Fortunately, I was not driving at high speed or on a public road when this occurred. There were no warning lights, noises, or other symptoms leading up to the event. The failed parts appear to include critical suspension and steering components (likely control arm, tie rod, or ball joint), and photos are available. The failure has not yet been inspected by the dealer or manufacturer, but the vehicle is available for inspection if requested. Given that this is a 2021 RAM with relatively low mileage, and it has experienced two nearly identical failures, this raises serious concerns about a potential manufacturing or design defect that could affect other vehicles. Attached are pictures from both incidents.

Apr 16, 2025

ENGINE AND ENGINE COOLING,EXTERIOR LIGHTING

1 complaint

The contact owns a 2021 Ram 1500. The contact stated there was rainwater leaking into the rear passenger’s side cabin of the vehicle. The vehicle was taken to the local dealer, who replaced the third brake light and applied sealant; however, the leak persisted. The contact was informed by the dealer that the leak failure may be caused by a faulty frame or window. No further information was available. The contact stated that while operating the vehicle, there was a ticking sound coming from the engine, and while at the dealer the contact was informed that the exhaust manifold was faulty and needed to be replaced. The vehicle was not yet repaired. The contact was informed by an independent mechanic that the bolts inside the exhaust manifold were inadequate and were prone to failure. The manufacturer was not notified of the failure. The failure mileage was 59,700. The VIN was not available.

Apr 15, 2025

ELECTRICAL SYSTEM,AIR BAGS

1 complaint

My truck caught fire after I got a service airbag system alert on my dashboard

Apr 11, 2025

Fire: 1

SUSPENSION,SERVICE BRAKES, HYDRAULIC

1 complaint

The contact owns a 2021 Ram 1500. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the wheel bearings had failed and needed to be replaced. The vehicle was repaired but the failure recurred. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,126.

Apr 08, 2025

STEERING,PARKING BRAKE

1 complaint

The contact owns a 2021 Ram 1500. The contact stated that while driving at various speeds and depressing the brake pedal, the steering wheel vibrated, and the vehicle stalled. The parking brake warning light was illuminated. The contact was able to restart the vehicle; however, the failure recurred a short distance later. Neither the dealer nor independent mechanic was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 51,409.

Feb 25, 2025

STEERING,EXTERIOR LIGHTING

1 complaint

LEFT HAND TURN SINGLE WILL NOT CANCEL/TURN OFF. I SEE THAT THERE WAS A RECALL ON THIS BUT MY TRUCK WAS/IN NOT PART OF IT

Feb 17, 2025

ELECTRICAL SYSTEM,LANE DEPARTURE

1 complaint

Rear Tail light assembly is faulty and allows water intrusion which affects the blind spot alert to send alert that service is needed. When this happens it causes the entire infotainment area and dash to begin flashing and going haywire. Nothing works. Windows will not respond or go up or down. Speedometer is not present at all. This happened to us while on a highway which was quite alarming. The blind spot alert is tied to the whole computer system for the truck so when this fails it affects everything else. Upon taking to dealership we were told Ram is aware of this issue and has changed the design of the newer tail light assemblies including better weather stripping to keep water out. So they admit there is an issue but will not cover replacement of the faulty part and instead quotes almost $2000 to fix this. We called Ram directly at 800-334-9200 to lodge a complaint and inform them that this is a serious safety issue. Case #[XXX] was opened. This problem is not limited to just us as a simple google search of “blind spot alert ram truck “ yields hundreds of people who have and are experiencing this same issue. It seems a recall should be issued to address this problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Dec 05, 2024

STEERING,POWER TRAIN,SERVICE BRAKES

1 complaint

The contact owns a 2021 RAM 1500. The contact stated while driving at an undisclosed speed, the traction contract warning light illuminated. The contact stated that the steering and the service brakes did not function as intended. The contact stated that the brake pedal was depressed, however, the vehicle failed to stop as intended. In addition, the steering was inoperable and very hard to steer. The contact stated that snow was on the ground and due to the failure, the contact's vehicle crashed into a concrete curve. The contact stated that when the vehicle crashed into the concrete curve, the service brakes and the steering were independently reset. The vehicle was damaged on the front driver's side rim, however, the vehicle was undrivable. The vehicle was being towed to the local tow yard. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. No injuries were sustained. A Police report was filed. The contact received notification of NHTSA Campaign Number: 24V653000 (Service Brakes, Hydraulic, Electronic Stability Control) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 75,327. VIN tool confirms parts not available.

Nov 29, 2024

Crash: 1

FORWARD COLLISION AVOIDANCE

1 complaint

Ram continues to refuse to implement a fix for Recall 24V-653. The ABS disabling the Electronic Stability Control is extremely dangerous and renders my truck unfit for its intended purpose. Additionally the failure to implement a fix has made it impossible to sell or trade in my truck fir it's full market value.

Nov 13, 2024

SERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL (ESC),ENGINE

1 complaint

The contact owns a 2021 Ram 1500. The contact received notification of NHTSA Campaign Number: 24V653000 (Service Brakes, Hydraulic, Electronic Stability Control (ESC)); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at various speeds, the electronic stability control, the anti-lock braking system (ABS), the anti-slip control, and the check engine warning lights were illuminated. The messages "Service Vehicle" and "4-wheel Drive Failure" were displayed. The front wheels of the vehicle seized, causing the vehicle to start pulling to the left. The vehicle was taken to the dealer, where it was diagnosed. The dealer replaced the wheel speed sensor; however, the failure persisted. The vehicle was taken back to the dealer, who confirmed that the failure was related to the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 35,000. VIN tool confirms parts not available.

Oct 29, 2024

POWER TRAIN,ELECTRICAL SYSTEM

1 complaint

ON 9 separate occasions, the truck has issued the same warning light for "Powertrain Malfunction Indicator Light". We have written records and emails of specific days each time the truck lights issued this warning. On 2 of these 9 alerts, the truck completely shut down and was unable to start for approximately 30 minutes. We have taken the truck to the dealer multiple times and they have been unable to address this issue. Recently, we saw that RAM recalled 1.2mm trucks of the same model and year as our truck. The recall is number 24V65300. I do not know if this is related but this seems very similar to the software problems we are having on this truck. The fact that this electronic malfunction completely shuts down the truck is very concerning.

Oct 08, 2024

VEHICLE SPEED CONTROL,SERVICE BRAKES

1 complaint

In July 2024, with approximately 31,500 miles on my vehicle, I began experiencing issues with the "service electronic braking system" warning appearing on the dashboard. I brought the vehicle in for inspection, and the dealership identified and replaced the tire sensor under my extended warranty. A week later, the warning reappeared, and the dealership replaced the brake master cylinder sensor, also under warranty. However, upon picking up the vehicle after the second repair, the dashboard immediately displayed both the "service braking system" warning and the check engine light. On July 23, 2024, I left the vehicle at the dealership for a third time. The following day, they informed me that the problem was with the ABS module, which was under engineering review and unavailable. They advised contacting RAM customer care, which confirmed the part's unavailability and anticipated delays due to a lack of vendor supply, with no clear resolution timeline. Despite ongoing efforts, the issue remains unresolved. The vehicle is now unsafe to drive, lacking ABS and traction control due to system shutdowns. Additionally, on September 3, 2024, and a few weeks prior, I experienced problems with the vehicle being stuck in park mode because the brakes would not disengage. Restarting the vehicle temporarily resolved the issue, but it persists.

Sep 05, 2024

ELECTRICAL SYSTEM,STRUCTURE,ENGINE

1 complaint

Rear window is leaking into truck came home from vacation and it rained while vehicle parked outside found both my key fob could not be detected and UCONNECT would not respond to commands thru phone. Vehicle totally inoperable could not start. Had towed to Shivley Motors where it currently sits. Found out that water leak could ruin the rf module and electrical componets behind rear seat to include not limited to airbag, carpet, interior. Car totally inoperable no lights signals all it does is alarm goes off. Went to dealer to lift rear seats and found my black carpet to be white with mold which is health hazard being i have allergies to certain mold so now my car is a health risk to myself and my child whom has a heart condition. Have contacted RAM CARES and got them involved but waiting as the dealer has not specified a date they will look at the vehicle. My vehicle just went over the 36K bumper to bumper with it having at time of tow 36,133 miles. I also started to notice over the winter months (DEC, JAN) moisture on the inside windows in the morning but never had the electrical issue til it rained on it while it sat. So this issue technically begun under my warranty just never took it in since had no issues other than the moisture inside car which i shrugged off.

Apr 05, 2024

AIR BAGS,SEAT BELTS

1 complaint

My air bag alert keeps coming on at different times. And my drivers side seat belt doesn't always stay clicked.

Mar 14, 2024

ENGINE AND ENGINE COOLING

1 complaint

The contact owns a 2021 Ram 1500. The contact stated while driving 35 MPH, the contact heard a loud sound emanating from the exhaust of the vehicle, prompting the contact to pull over to the shoulder of the roadway. After a visual inspection of underneath, the vehicle, the contact observed that the exhaust had detached. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the exhaust bolts. The vehicle was repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 46,000.

Mar 12, 2024

STRUCTURE,LATCHES/LOCKS/LINKAGES

1 complaint

The contact owns a 2021 Ram 1500. The contact stated that while driving at approximately 70 MPH, the front hood latch suddenly failed causing the front hood to erroneously open and make contact with the front windshield. During the incident, the glass windshield shattered causing shards of glass to enter the cabin of the vehicle. Both the front driver and front passenger sustained small lacerations from the shards of glass making contact. No medical treatment was required. The front windshield frame and the roof of the vehicle were also damaged. The vehicle was later towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The failure mileage was 8,200.

Mar 04, 2024

Injuries: 2

ELECTRICAL SYSTEM,EXTERIOR LIGHTING,LANE DEPARTURE

1 complaint

The software shut down all of the systems control. Nothing can be controlled. It locks the doors windows side boards panaramic sunroof speed denominator turns the heat on can’t turn it off.tailgate opens all of this happens around 15 minutes after it has been turned on. I complained about it several times before took it in they replaced the radio. It’s currently at the dealership to do a dainostic evaluation

Jan 26, 2024

ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

1 complaint

Around 12/4/2023 I took my 2021 Ram ecodiesel in for a recall on the high pressure fuel pump (z96 recall). It was the first time this dealership had done one of these recalls. After 2 days of working on it , I got it back. 2 weeks later, 12/20/23 I auto started my truck with the factory auto starter. Once I got into the truck, and attempted to turn it on, it set off alarms, asked for anti theft code, and the dash lights were all on saying I had all sorts of issues. I called RAM and was told I needed to tow it to the nearest dealership, which I did on the same day 12/20/23. After almost a month at the dealership and no information, I drove my wife's car and went to talk to them. They told me they believe it is a bad fuse box and need to replace the entire fuse box (TIPM). My concern with talking to other mechanics is that they feel the recall work was not all done correctly and that the relay or some wiring was not put back correctly. Now I have been out a vehicle for over a month as I write this, my recall work has caused more issues that I will have to pay for. This needs to be fixed at the expense of RAM and need assurance that no other electrical issues will occur because of this recall work

Jan 16, 2024

STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES

1 complaint

In approximately August 2021 the vehicle stopped operating at highway speeds. When the vehicle stopped operating, it caused the auto parking brake to engage as well as the engine to shut down. All steering was lost and it caused my vehicle to skid off the side of the roadway. since then, numerous other electronic failures have happened in the car even after multiple attempts for warranty service to include additional engine failures luckily, at stoplights the vehicle is currently in the shop again for additional electrical problems related to the start stop button in the vehicle, it appears that ram does not take responsibility for the defect, and this should be investigated. If I would have been near any trees, pedestrians other vehicles or buildings, I would’ve surely run into them without any control whatsoever over my vehicle.

Oct 30, 2023

AIR BAGS,FUEL/PROPULSION SYSTEM

1 complaint

Manufacturer failed to complete repair on recall for HPFP and airbag in a timely manner with no timeline or remedy available.

Sep 24, 2023

SUSPENSION,POWER TRAIN,SERVICE BRAKES

1 complaint

Rpm goes up and down to 3 on 10-20 mph. back bed wiggles on 60mph lots of vibration going on! Brakes have some grinding sound.

Sep 23, 2023

BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE

1 complaint

Using the self parking feature, the vehicle had controlled itself, with my intervention when prompted. It had backed up perpendicular into the parking space, miscalculated the parking job and smashed the side mirror into a nearby trucks mirror. It had then began to speed up to what felt like about 15 or 20 mph, with no time to react or brake, and smashed into the concrete pole behind us. The automatic braking failed to react, the vehicle failed to recognize the objects behind us, and miscalculated the parking distance from other vehicles. After the rear of the truck has been severely damaged, it did not throw any errors or codes. It simply acts as if nothing happened. It never prompted me to stop, or switch gears. It had sped up on its own to a dangerous speed. It had a mind of its own. Dangerous and unsafe.

Sep 12, 2023

Crash: 1

STEERING,POWER TRAIN,UNKNOWN OR OTHER

1 complaint

Has happened a few different times but didn't know what was happening. I'm driving, yesterday was on the highway at 65mph and my truck suddenly "stalls out" for a few seconds! I almost lose control of the vehicle! No power steering no brakes no control and then all of a sudden comes back on. Cars going behind me are driving around me. Scariest thing ever happened while driving. I first noticed it a year ago but was not a interstate wasn't as scary. Then has happened through out the year 4 or 5 more times. The VIN says no recalls but it sounds exactly like the powertrain control module problem. My truck is a hemi 5.7-liter engine that is randomly stalling multiple times now almost causing me to wreck!

Aug 23, 2023

STEERING,SUSPENSION,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

The contact owns a 2021 Ram 1500. The contact stated that while driving at 45 MPH, the contact noticed that the wheel became stiff and was unable to turn. The contact attempted to pull over but crashed into the side of the road. The air bags did not deploy. The contact was unaware of how fast they were driving at the time of the crash. The contact sustained a shoulder and neck injury from the seatbelt. Physical therapy and MRI medical treatment were needed for the injury. No police report was filed. The vehicle displayed warning messages for power steering wheel unavailable suspension system unavailable and electronic stability control unavailable. The vehicle was towed to a dealer. The dealer was not able to diagnose the failure. The vehicle was not repaired as of yet. The manufacturer was made aware of the failure and sent a Team to inspect the vehicle but the failure was not detected. The failure mileage was 36,000.

Aug 08, 2023

Crash: 1

Injuries: 1

SUSPENSION,WHEELS

1 complaint

Another issues with this truck and ram needs to do a recall! Besides shutting off now I have major suspension issues! I have gotten an alignment pretty much every other month. Been through three sets of tires due to this suspension issue. Truck is maintained and has always been to dealer.

Jul 22, 2023

FUEL SYSTEM, GASOLINE,POWER TRAIN

1 complaint

The contact owns a 2021 Ram 1500. The contact stated that after stopping at a stop light, the fuel saving feature activated and engine turned off; however, after releasing the brake pedal, the engine failed to restart as designed. The failure had occurred on several occasions. The contact stated that after the failure occurred and the vehicle was restarted, the RPM would be elevated; however, the vehicle failed to exceed 29 MPH. The vehicle was taken to the local dealer on several occasions but no cause for the failure was determined. The manufacturer was notified of the failure. The failure mileage was 300.

Jul 05, 2023

POWER TRAIN,ENGINE,HYBRID PROPULSION SYSTEM

1 complaint

The contact owns a 2021 Ram 1500. The contact stated while driving 20 MPH, the vehicle lost motive power and stalled. The contact was able to coast the vehicle to the shoulder of the roadway. The vehicle was restarted and operated normally. The check engine warning light was illuminated. The vehicle was taken to the dealer and was diagnosed with the crank shaft positioning sensor, motor generator unit (MGU), and Hybrid battery control module failure. The vehicle was repaired; however, the failure recurred. The manufacturer was not notified of the failure. The failure mileage was 15,000.

Jul 05, 2023

ELECTRICAL SYSTEM,VISIBILITY

1 complaint

The contact owns a 2021 Ram 1500. The contact stated that the U-Connect system inadvertently kept reconnecting, preventing the HVAC system and defroster from operating as designed. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed and determined that the U-Connect system needed to be replaced. The vehicle was not repaired due to parts being on backorder. The manufacturer was not contacted or notified of the failure. The failure mileage was approximately 42,000.

Jul 03, 2023

TRAILER HITCHES,EQUIPMENT

1 complaint

The contact owns a 2021 Ram 1500 equipped with a Hensley Pro Pride trailer hitch. The contact stated that while driving at an undisclosed speed and hauling a 40-ft RV, he made a right turn and the trailer hitch inadvertently detached and veered off to the left and the vehicle veered to the right. The contact stated that upon inspection, he noticed that the weld had failed and caused the detachment. The vehicle was not diagnosed or repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure, but no further assistance was provided. The failure mileage was unknown.

May 18, 2023

ELECTRICAL SYSTEM,AIR BAGS,UNKNOWN OR OTHER

1 complaint

Dealer reporting leaking and water intrusion at rear window seal. Water intrusion causing significant water damage and mold. Water intrusion potentially disrupts vehicle BCM and other electrical components including airbag function, lighting controls, infotainment and navigation systems. Radio infotainment system has faulted, radio speakers crackling, guage clusters lights randomly illuminate. Mold significantly creating adverse health affect. Excessive moisture causing window fogging and visibility issues. Problem reproduced by Crown motors in Redding, CA.

May 02, 2023

STEERING,ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE

1 complaint

I had issues with the electrical systems on various occasions. There were times when the vehicle shut down in middle of driving while other times some functions such as keyless entry or auto braking didn't work. I took the vehicle to the dealership on 3 separate occasions and they said that they could not recreate the issues but rewired the system. I still had issues and was told that as long as the engine light is not blinking it is safe to drive. On 4/11/2023 while driving full speed on the highway, the electrical system stopped and i lost brakes and steering. This caused me to crash into the car in front of me. In addition, the auto braking did not engage and the airbags did not deploy

Apr 30, 2023

Crash: 1

ENGINE,FUEL SYSTEM, GASOLINE

1 complaint

The contact owns a 2021 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the parts to do the recall repair were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and confirmed that parts were unavailable. VIN tool confirms parts not available.

Apr 24, 2023

ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE

1 complaint

The fog lights on the vehicle stop working while I was driving at night in a not well lit area. After they stop working I went to get an oil change and was told I was unable to get an oil change and the water pump was leaking. The tech stated it was unsafe and dangerous.

Mar 22, 2023

VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ENGINE

1 complaint

At any rate of speed the vehicle stalls and looses power with no warning. No check engine lights or any indicator comes on until the vehicle is already in stall position.

Mar 06, 2023

VISIBILITY

1 complaint

The contact owns a 2021 Ram 1500. The contact stated while attempting to use the windshield washer function, there was no washer fluid coming out as needed. The contact parked the vehicle in the garage and notice that due to 5-degree weather, the windshield washer fluid line had burst. The vehicle was not repaired. The vehicle was not diagnosed. The manufacturer was not contacted. The failure mileage was 40,500.

Dec 22, 2022

ELECTRICAL SYSTEM,SERVICE BRAKES,FUEL/PROPULSION SYSTEM

1 complaint

Was making a slow 10-15mph right hand turn out of my neighborhood and the truck stalled. Power was still on, park brake came on while in motion. Had to shift back to park to restart. Once restarted, no caution or warning lights on the dash.

Nov 22, 2022

POWER TRAIN,ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE

1 complaint

I was making a right hand turn at about 5-10 mph and the truck stalled. All dash lights were still on. Truck was in Run position, engine just stalled, it put itself in park and emergency brake was engaged. Restarted truck with no warning lights or possible cause of fault. Thankfully there was no traffic or I could’ve been hit.

Nov 14, 2022

ENGINE AND ENGINE COOLING,FORWARD COLLISION AVOIDANCE

1 complaint

The contact owns a 2021 Ram 1500. The contact stated that while driving or making a turn, the vehicle stalled. The contact had to shift into neutral(N) or park(P) and restart the vehicle. Additionally, while driving, the parking brake engaged without warning. The contact had to manually release the parking brake. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 1,000.

Aug 01, 2022

STEERING,SUSPENSION,POWER TRAIN

1 complaint

While starting to drive forward or backward turning, there is a shutter vibration felt slightly heard. It also has grinding shutter vibration at turn in intersection during the turn. The dealer on the 3 complaint visit replaced a front passenger CV Joint and bearing, upon picking the truck up it did it immediately again. Could not return as it was the service department closing time. There is also vibration grinding around 50 mph and up. Dealer states they can not duplicate issue. This is abnormal and concerns me as in a turn or higher speed, something breaks will put my family's lives and other motorist in danger. Also when using AC defrost vent stays open and will cause dew on the windshield.

Jul 24, 2022

POWER TRAIN,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

1 complaint

On two separate occasions while backing out of my driveway, my truck automatically jumped from 2WD, to 4WD Low/High both simultaneously and also locked the park brake. In both of these cases, I was able to place the vehicle in park, turn the vehicle off, let it set a minute or two and once restarted, the vehicle was in 2WD again and performed as it should. It was just concerning as to why it would do this. But on May 5th, I left home and was traveling down the road at approximately 20 mph, when the vehicle jumped into 4WD Low/High once again and the park brake engaged automatically. I always wear a seatbelt, but had I not had it fastened yet, I would have immediately been slammed into the steering wheel. It was towed to the dealership as it would never release from 4WD or the park break would not release either. They have had it since May 6th and cannot find anything wrong as it has since went back to "normal" as they said. But this is a major safety concern if it will automatically jump into 4WD at 20 mph......what will keep it from doing this at 70 mph on the interstate? That will cause all sorts of issues and probably fatalities if this happens. I do not feel safe being told that nothing is wrong with the vehicle and that I can pick it back up, and drive it until it happens again and they will see what they can find then. It might be too late at that point.

May 20, 2022

POWER TRAIN,VEHICLE SPEED CONTROL

1 complaint

The contact owns a 2021 Ram 1500. The contact stated while depressing the accelerator pedal, the vehicle operated for a second and then stalled while the shift to desired gear warning error illuminated. The contact mentioned the brakes were applied independently. The vehicle was able to restart. The vehicle was taken to the dealer where the diagnostic result was undetermined. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 22,000.

Apr 13, 2022

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES

1 complaint

I was making a turn at a slow speed and the the truck just stopped. Parking brake went on and basically had to restart my truck. From what Im reading online, this is a very common issue. I was in a very busy intersection and definitely put me at high risk.

Mar 18, 2022

STEERING,POWER TRAIN,ENGINE

1 complaint

After letting the truck warm up for at least 3 to 5 minutes, got in the truck and drove less than a mile and came to a second stop the engine stalled. Also I do not have the E torque system. I've also had an issue from day one a purchase of the truck and even filed a complaint with FCA about my stability control activating on certain turns under 30 miles an hour.

Mar 06, 2022

VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE

1 complaint

Driving down the freeway using adaptive cruise control it was working very well, a car pulled in front of me and my truck slowed down. The car in front shortly after moved out of the way from in front of me. My truck immediately started accelerating hard to get back up to the initial speed. Traffic had come to a sudden stop in front of me but my truck continued to accelerate hard towards the now stationary traffic. I had to slam on my brakes and dive onto the shoulder else I would have wrecked. A similar situation happened a few days later when approaching a traffic light there was a car already stopped at the light. I had a car in front of me which was braking, my truck correctly slowed down. Just before coming to a stop the car in front switched lanes, my truck then punched it as if trying to get back up to the initial speed with a stationary car less than 2 car lengths in front of my I had to slam on the brakes else I would have slammed into the back of the stationary car.

Feb 14, 2022

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER

1 complaint

I almost died, when my truck stalled as I was entering a major thoroughfare. This primarily has to do with the auto start/stop option on my Ram, which if you do not come to a complete stop, and attempt to accelerate with this feature on, the vehicle stalls. This has happened to me several times, and if you go on the online forums it is happening to many other Ram drivers, it is a serious safety issue, as you have no control over the stall due to the computer. Basically, when I am coming to a stop and then accelerate with the vehicle at a slow crawl, 2-3 MHP, the truck stalls. Imagine rolling through a yield sign and your vehicle stalling, with oncoming traffic headed your way, serious safety issue. Extremely lucky to not have been involved in a crash with oncoming traffic headed my way going 55 MPH, I was able to stay in the yield lane.

Feb 07, 2022

ELECTRICAL SYSTEM,LANE DEPARTURE,BACK OVER PREVENTION

1 complaint

Close call backing up Ram needs to fix this Y80 recall

Jan 11, 2022

VISIBILITY/WIPER,BACK OVER PREVENTION

1 complaint

I am a courier and use my truck to deliver lots of material that I pick up at loading docks. The back up camera shows all shadows as simply black areas, and any details in shadow are absent. If my load obscures my rear view mirror I am backing up blind until the camera is itself in shadow. This is incredibly dangerous, especially if backing up around children.

Oct 30, 2021

AIR BAGS,SERVICE BRAKES

1 complaint

I was involved in an accident in North Carolina in bumper to bumper traffic. At one point I had to hit my brakes when the peddle went to the floor and did not stop which caused me to hit a tanker vehicle in the rear end. I crunched up the front grill, hood, 2 quarter panels, radiator and undetermined other damages.. Just an FYI, the air bags also did not deploy. Consumer contacted the dealer and the mechanic came out to inspect the vehicle and claimed it was due to braking failure and the not deployment of air bags.

Sep 16, 2021

Crash: 1

SERVICE BRAKES,FUEL/PROPULSION SYSTEM,FORWARD COLLISION AVOIDANCE

1 complaint

Driving on a residential street (less than 25mph) I approached a stop sign, stopped and then accelerated through the intersection, as I applied the gas, the truck stalled, shut down the engine, engaged the parking break and displayed numerous warnings about autobraking / parking systems. I don't have the exact details as it caught me off guard. This was on an active road, during work rush hour. I had to turn the knob back to park, restart the truck (parking brake was still applied so truck wouldn't move) shut it down again, restart again, manually turn off the parking brake and then the truck drove normally.

Aug 17, 2021

LANE DEPARTURE

1 complaint

I received my ordered vehicle recently and almost hit a car changing lanes because my right side mirror blind side monitor didn't light up. It wasn't until I spoke with my dealer that I found out Stelantis has removed the blind side monitoring from 2021 vehicles while still advertising they are available on all 2021 models. This is now a normal safety feature in most all vehicles sold for obvious reasons. Many people cannot twist around and take their eyes off the road ahead of them. Stelantis needs to install these in a recall.

Aug 04, 2021

ELECTRICAL SYSTEM,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE

1 complaint

The truck previously shut off twice during a left and then a right turn. That was around 120 and 200 miles on the truck, respectively. Only other issue was during a turn the radio changed channel autonomously. Today with 1700 mile I backed it up and then put it in drive. The truck shut off and kicked every fault code on the truck. When trying to start it back it would not turnover and kept turning things on and off like the electrical system was possessed.

Jun 29, 2021

TIRES

1 complaint

Properly maintained factory installed tire had a no notice sidewall blowout at 50mph. There was no load in the bed. Noticed rough ride and tire pressure system went from properly inflated to 1. Kept the tire after replacing at a Firestone dealership.

Jun 19, 2021

PARKING BRAKE,ENGINE

1 complaint

WAS DRIVING DOWN THE ROAD WHEN THE TRUCK STALLED AND PROMPTED ME TO PUT IT INTO PARK TO START. IT THEN AUTOMATICALLY WENT TO PARK WITHOUT ME DOING ANYTHING AND APPLIED THE PARKING BRAKE ON ITS OWN.

May 14, 2021

ENGINE,VISIBILITY/WIPER

1 complaint

I HAVE HAD 2 SAFETY ISSUES WITH MY 2021 RAM 1500 LARAMIE WITH APPROX. 4,500 MILES ON IT. 1ST , AND MOST IMPORTANT, I HAVE HAD THE ENGINE STALL WHEN ACCELERATING FROM A STOP ONTO A ROADWAY. IT HAS OCCURRED BETWEEN 5-25 MPH APPROX WHILE PULLING FROM A STOP, OR SLOW ROLL, INTO TRAFFIC. THE SECOND OCCURRENCE WAS ON 4/13/2021, UNSURE OF THE FIRST DATE. THE VEHICLES ENGINE COMPLETELY SHUTS DOWN, I RECEIVE A MESSAGE TO APPLY MY FOOT TO THE BREAK, SHIFT TO PARK, AND THAT THE EMERGENCY BREAK IS AUTO APPLIED ONCE AT A FULL STOP. THANKFULLY I MAINTAIN ELECTRICAL POWER SO I CAN STEER TO THE SIDE OF THE ROAD BUT THE ENGINE IS COMPLETELY WITHOUT POWER AND BOTH TIMES I HAVE HAD TRAFFIC APPROACHING FROM BEHIND ME. THE 2ND ISSUE, WHICH IS MINOR COMPARED TO A STALLING ENGINE, IS THAT THE BACKUP CAMERA PERIODICALLY STOPS WORKING. IT EITHER GOES COMPLETELY BLACK (ALTHOUGH THE MAGNIFYING GLASS REMAINS ON THE SCREEN) OR IT GETS A VERY POOR QUALITY IMAGE WITH LOTS OF COLORED LINES THROUGH THE PICTURE. THIS MAKES IT MUCH HARDER TO MANEUVER A BIG TRUCK WHEN YOU HAVE NO VIEW BEHIND YOU FROM THE CAMERA. AGAIN MINOR RELATIVE TO THE STALLING , WHICH IS MY MAJOR CONCERN, BUT AFTER I TOOK MY TRUCK IN FOR THE CAMERA ISSUE THERE IS CURRENTLY NO FIX AND THEY ARE AWAITING A SOFTWARE UPDATE. IT IS NOW BACK TO THE DEALER FOR A SECOND TIME IN 4,500 MILES MOST IMPORTANTLY TO ADDRESS THE STALLING AND WAS BROUGHT IN IMMEDIATELY AFTER IT OCCURRED. I HAVE ALSO SINCE HAD A CLICKING NOISE START IN THE STEERING COLUMN. I AM NOT SURE IF THIS IS JUST AN ANNOYANCE OR ANOTHER ISSUE. ALL ITEMS ARE REPORTED TO THE DEALER AND THEIR 800 NUMBER FOR WHICH THEY HAVE CREATED CASES.

Apr 14, 2021

SERVICE BRAKES,ELECTRICAL SYSTEM

1 complaint

TL* THE CONTACT OWNS A 2021 RAM 1500. THE CONTACT STATED THAT WHILE THE VEHICLE WAS DRIVING DOWN AN INCLINE, THE BRAKES ENGAGED WITHOUT WARNING AND AN ABNORMAL SOUND WAS HEARD COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO STONERIDGE CHRYSLER JEEP DODGE (2700 STONERIDGE DR, PLEASANTON, CA 94588, (925) 587-9161) WHERE IT WAS TEST DRIVEN HOWEVER, THE TECHNICIAN WAS UNABLE TO DUPLICATE THE ISSUE. THE VEHICLE WAS NOT DIAGNOSED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND TEST DRIVEN IN FRONT OF THE TECHNICIAN AND THE FAILURE OCCURRED. THE TECHNICIAN INFORMED THE CONTACT THAT THE VEHICLE OPERATED AS INTENDED AND SHE SHOULD CONTACT FCA FOR ASSISTANCE. THE CONTACT WAS INFORMED THAT THE FEATURE COULD BE DISENGAGED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 500. ## VIN FAILED ## 2021RAM1500 ##

Feb 04, 2021

POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER

1 complaint

I PARKED MY TRUCK, SHUT OFF THE ENGINE, AND EXITED AND WENT INSIDE. I WAS WALKING MY DOG SEVERAL MINUTES LATER AND SEEMED TO NOTICE MY TRUCK MOVING BACKWARDS. I SAW THE FRESH TRACKS IN THE SNOW IN FRONT OF MY TRUCK AND REALIZED THAT IT WAS ROLLING BACKWARD ON MY DRIVEWAY. I GOT IN, PRESSED THE BRAKES TO STOP THE ROLLING AND TRIED CYCLING THE POWER. MY KEYS WERE INSIDE SO I RUSHED IN TO GET THEM AND THEN BACK TO THE TRUCK. IT STARTED WITHOUT CHANGING THE SHIFT SELECTOR KNOB, SO IT HAD DEFINITELY BEEN REQUESTED TO ENGAGE PARK.

Dec 16, 2020

EXTERIOR LIGHTING,BACK OVER PREVENTION

1 complaint

TL* THE CONTACT OWNS A 2021 RAM 1500. THE CONTACT STATED THAT THE BACKUP CAMERA ONLY SHOWED A RED BLUR WHILE IN REVERSE. THE CONTACT STATED THAT THE FAILURE WAS ONLY EXPERIENCED AT NIGHT. THE CONTACT STATED THAT THE FAILURE WAS DUE TO THE LED LIGHT IN THE REAR OF THE VEHICLE WAS TOO DIM TO ASSIST WITH PROVIDING A CLEAR VISUAL OF THE REAR OF THE VEHICLE THROUGH THE CAMERA FOR REARVIEW PURPOSES. BREEDEN DODGE CHRYSLER JEEP RAM (5900 HIGHWAY 71 S, FORT SMITH, AR 72908; (479) 646-4731) WAS CONTACTED AND STATED THAT THE VEHICLE NEEDED ADDITIONAL LED LIGHTS TO FIX THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BY THE MANAGER AT THE DEALER. THE APPROXIMATE FAILURE MILEAGE 26,000.*LN*JB

Nov 18, 2020

2021 RAM 1500 Problems & Complaints

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