2010 RAM 3500 Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
VIN Decoder
150
Complaints Reported
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Complaints by Component
STEERING
64 complaints
TRAVELING ON HIGHWAY BETWEEN 60 TO 70 MILES AN HOUR DRIVING OVER A ROUGH PART OF ROAD, POT WHOLE, OR BUMP THE FRONT TIRES START WOBBLING SEVERELY CAUSING LOSS OF CONTROL OF VEHICLE UNTIL I REDUCE SPEED TO 40 MILES OR UNDER THEN I'M ABLE TO STEER OFF TO SIDE OF ROAD. HAVE TO COME TO A COMPLETE STOP BEFORE TIRES STOP WOBBLING I'VE BEEN TO DEALERSHIP FOUR TIMES AND SPENT OVER 5000.00 DOLLARS AND THE PROBLEM STILL EXIST
May 11, 2019
TL* THE CONTACT OWNS A 2010 DODGE RAM 3500. THE CONTACT STATED THAT THE POWER STEERING SEIZED WHEN MAKING TURNS AT SLOW SPEEDS. THE VEHICLE WAS TAKEN TO THOMAS CHRYSLER DODGE JEEP (67791 MALL RD, ST CLAIRSVILLE, OH 43950, (877) 268-3302) AND THEY UPGRADED AND REPLACED THE STEERING BOX, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THEY REPLACED THE POWER STEERING PUMP TO TROUBLESHOOT THE FAILURE. THE MANUFACTURER STATED THAT THE VEHICLE WAS OUT OF WARRANTY AND THEY WOULD NOT ASSIST. THE FAILURE MILEAGE WAS 46,000. *TT CONSUMER STATED POWER STEERING GOES OUT AND CANNOT TURN. *JB
Nov 16, 2018
VEHICLE WAS IN MOTION ON HIGHWAY,DOING APPROXIMATELY 67 MPH, THE DRIVERS FRONT WHEEL HIT A BUMP IN ROAD AND THE FRONT END STARTED TO SHIMMY AND VIBRATE UNCONTROLLABLY."THE DEATH RATTLE".WHEN THIS HAPPENS, YOU HAVE NO CONTROL OF THE VEHICLE.I BELIEVE THIS WAS THE STEERING ISSUE IN THE 2015 RAM BUY BACK.WHY ARE THESE DEFECTIVE TRUCKS STILL BEING SOLD?
Jan 11, 2018
IT WAS REPORTED TO ME BY GRADY AMBULANCE IN ATLANTA GEORGIA THAT THEIR RAM 3500 AMBULANCES, YEARS 2010 THRU 2013, WERE EXPERIENCING COMPLETE LOSS OF STEERING DUE TO THE FRACTURING OF THE DRAG LINK TO PITMAN ARM BALL JOINT DURING LOW SPEED HIGH TURN ANGLE PARKING LOT MANEUVERS. ELEVEN VIN'S WERE SENT TO ME, WHICH RANGED BETWEEN 2010-2013 MODEL YEARS, AND MILEAGE RANGING FROM APPROXIMATELY 80K -140K MILES. IT WAS REPORTED AND VERIFIED THROUGH WARRANTY THAT SOME OF THESE 11 VEHICLES HAD RECALL 13V-529 PERFORMED FOR THE TIE ROD PRIOR TO THE DRAG LINK BALL JOINT FRACTURING, AND SOME OF THE 11 VEHICLES DID NOT HAVE 13V-529 CAMPAIGN PERFORMED PRIOR TO THE DRAG LINK BALL JOINT FRACTURING. THE REPLACEMENT OF THE DRAG LINK "END" WHERE THE BALL JOINT WAS FRACTURING WAS NOT PART OF RECALL CAMPAIGN 13V-529 SO GRADY WAS PURCHASING THE DRAG LINK END SERVICE PARTS FROM LOCAL DEALERSHIPS AND REPLACING AT THEIR OWN EXPENSE. I RECEIVED 3 OF THE DRAG LINK ENDS, SHIPPED FROM ATLANTA TO MY OFFICE AT FCA US LLC IN AUBURN HILLS. I NOTIFIED MY MANAGEMENT OF THIS AND GAVE 2 OF THE 3 DRAG LINK ENDS WITH FRACTURED STUDS TO THE MATERIALS LAB FOR QUICK ANALYSIS. ALL 3 DRAG LINK ENDS AND BALL JOINTS APPEARED VISUALLY TO HAVE EXACTLY EXACTLY THE SAME FAILURE MODE, WHICH AT FIRST GLANCE WAS A FATIGUE FRACTURE (2 PC SEPARATION) THROUGH THE SHANK OF THE BALL STUD. FCA MATERIALSL LAB CONFIRMED FATIGUE WAS ROOT CAUSE. ALL MATERIAL SPECIFICATIONS WERE WITHIN SPEC. NO EVIDENCE OF BALL JOINT OVERARTICULATION WAS APPARENT.
Mar 29, 2016
I HAVE HAD TWO RECALLS FROM CHRYSLER ON THIS TRUCK AND THEY HAVE FAILED TO PROVIDE THE NECESSARY PARTS TO THE DEALER FOR REPAIR. THE FIRST RECALL WAS N49 FROM NOV. 6TH 2013. YES, THAT'S 2013, OVER TWO TEARS AGO. THIS IS TO REPAIR A STEERING COMPONENT THAT COULD FAIL AND CAUSE LOSS OF CONTROL OF THE VEHICLE. I ALSO HAVE A RECALL P65 FROM OCT. 7TH 2014. THIS IS TO REPAIR A FUEL COMPONENT THAT COULD FAIL AND CAUSE A FIRE IN THE VEHICLE. BOTH OF THESE ITEMS PRESENT SERIOUS SAFETY ISSUES TO THE OPERATORS AND PASSENGERS OF THE VEHICLE. PLEASE HELP ME TO RESOLVE THIS ISSUE WITH THE UNRESPONSIVE AUTO MANUFACTURER.
Jul 27, 2015
+ 59 more complaints for this component
STEERING,SUSPENSION
13 complaints
DRIVING ON INTERSTATE HIGHWAY AT 70 MILES PER HOUR. WENT OVER A BRIDGE AND FRONT END STARTED SHAKING VIOLENTLY. STOPPED AND LOOKED FOR A PROBLEM. COULD NOT SEE ANY ISSUES. THOUGHT IT MAY BE MUD COMING OUT OF WHEELS CAUSING A BALANCE PROBLEM. CONTINUED TRIP. DROVE ABOUT 130 MILES. WENT OVER SMALL BUMPS AND FRONT END STARTED VIOLENTLY SHAKING.HAD TO STOP ON SIDE OF ROAD. CAME HOME AND RESEARCHED PROBLEM. FOUND OTHERS HAVE SAME PROBLEM REFERRED TO AS "DEATH WOBBLE" THIS COULD CAUSE PROBLEMS IF IN HEAVY TRAFFIC OR IF PULLING A TRAILER. THIS TRUCK ONLY HAS 53235 MILES AND IS USED MAINLY FOR ON HIGHWAY USE.
Oct 21, 2018
TL* THE CONTACT OWNS A 2010 DODGE RAM 3500. WHILE DRIVING VARIOUS SPEEDS, THE FRONT OF THE VEHICLE SHOOK VIOLENTLY. THE CONTACT STATED THAT THE VEHICLE HAD A CONDITION WIDELY KNOWN AS THE "DEATH WOBBLE". THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000. THE VIN WAS NOT AVAILABLE.
May 05, 2017
TL* THE CONTACT OWNS A 2010 RAM 3500. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE VEERED FROM LEFT TO RIGHT WITHOUT WARNING AND SHOOK CONTINUOUSLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE REMEDY FAILED TO REPAIR THE VEHICLE. THE FAILURE RECURRED NUMEROUS TIMES. THE DEALER ALSO REPLACED THE DRIVER SIDE BALL JOINT UNDER THE MANUFACTURER WARRANTY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BALL JOINTS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 49,500. UPDATED 05/26/16*LJ *TR
Apr 06, 2016
TL* THE CONTACT OWNS A 2010 DODGE RAM 3500. WHILE DRIVING AT 65 MPH, THE FRONT END OF THE VEHICLE STARTED SHAKING VIOLENTLY AS THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT DRIVER SIDE TIE ROD BALL NEEDED TO BE REPLACED. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 11350000 (STEERING) BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED BACK TO A DEALER WHERE IT WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,355.
Aug 31, 2015
TL*THE CONTACT OWNS A 2010 DODGE RAM 3500. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE JERKED VIOLENTLY. THE VEHICLE WAS TAKEN TO A DEALER FOUR TIMES. THE TECHNICIAN DIAGNOSED THAT THE TRACK BAR, UPPER TIE RODS, UPPER CONTROL ARMS AND THE LEFT LOWER AND UPPER BALL JOINTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 48,000.
Mar 05, 2015
+ 8 more complaints for this component
ELECTRICAL SYSTEM
9 complaints
The contact owns a 2010 Dodge Ram 3500. The contact stated that while driving at various speeds, the vehicle shut off without warning. The contact stated that the failure occurred after driving over a bump in the roadway. The contact stated that occasionally, while wiggling the ignition key the engine would turn on before shutting off. The vehicle was taken to the local dealer who determined that the ignition switch was faulty and needed to be replaced. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 14V373000 (Electrical System). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 270,000.
Dec 05, 2023
WIN ignition module has slowly been causing difficult starting problems. Now, over even slight bumps, the sloppiness in the connection between the key and the WIN module allows the key to move and the vehicle to shut off while driving. This is becoming more and more common and is very dangerous. Just on my 10 minute drive home from work today, it occurred 4 times. One time, I had just turned right on a red light (with plenty of space between me and oncoming traffic) and the truck shut off completely. Without the key being in the exact right position, I had difficulty restarting the truck and could have been very dangerous to me and the vehicle coming toward me.
Jul 13, 2021
TL* THE CONTACT OWNS A 2010 RAM 1500. THE CONTACT STATED THAT THE SWITCH FROM HEAT TO AIR CONDITION WAS INOPERABLE. THE VEHICLE WAS TAKEN TO (CHRYSLER DODGE JEEP RAM315 GOODMAN RD E, SOUTHAVEN, MS 38671 (662) 349-3006) WHERE IT WAS DIAGNOSED THAT THE GEAR ACTUATOR FAILED NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT SUBJECTED TO A RECALL. THE FAILURE MILEAGE WAS UNKNOWN.
Feb 03, 2020
THE IGNITION SWITCH IS LOOSE AND HAVE A HARD TIME STARTING VEHICLE. WHEN YOU TURN THE KEY SOME TIMES THE TRUCK WILL NOT TURN ON POWER. IF YOU MOVE THE KEY THE VEHICLE WILL THEN BE ABLE TO START. ONCE YOU LET THE KEY GO SOME TIMES IT WILL SHUT OFF AGAIN AND SOME TIMES IT WILL STAY RUNNING. IT WILL ONLY STAY RUNNING UNTIL YOU HIT A BUMP, ONCE YOU HIT A BUMP THE VEHICLE WILL SHUT OFF. LOOSING ALL POWER, LIGHTS, AND ASSISTED BRAKING. THIS HAPPENS WHILE STATIONARY AND MOVING.
Dec 22, 2017
TL* THE CONTACT OWNED A 2010 DODGE RAM 2500. WHILE THE VEHICLE WAS MOVING, SMOKE APPEARED AND THE VEHICLE CAUGHT FIRE. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AS SMOKE ENTERED THE CABIN OF THE VEHICLE. THE CONTACT STEPPED OUT OF THE VEHICLE, LOOKED UNDER THE HOOD, AND THE VEHICLE IMMEDIATELY BURST INTO FLAMES. THE ORIGIN OF THE FIRE WAS NOT DETERMINED. A POLICE REPORT WAS FILED. THE FIRE DEPARTMENT EXTINGUISED THE FIRE AND STATED THAT THE CAUSE OF THE FIRE MAY HAVE BEEN DUE TO AN ELECTRICAL SHORT ENTERING INTO THE FUEL LINE. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. A DEALER WAS NOT CONTACTED ABOUT THE FIRE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 280,000. UPDATED 11/07/17*LJ UPDATED 11/13/2017*JS
Sep 20, 2017
+ 4 more complaints for this component
POWER TRAIN
6 complaints
My husband, our son, and I were traveling down the highway at about 60-65mph when we started hearing a low winding sound. Seconds later, before my husband could get the truck over to the shoulder of the road, there was a loud banging sound coming from underneath the truck that sounded like something was coming through the floorboard. He was finally able to get the truck pulled to the shoulder of the road but wasn't able to put the truck in the park position. He had to use the park brake to get the truck to completely stop. Once the tow truck safely lifted the truck, you could clearly see gears hanging amd what looked to be remains of the transfer case. The truck was towed to a body shop where several codes were discovered, which all pertained to the truck going into 4wd by itself without any warning and unknowing to the driver. This glitch is what appears to have caused the transfer case to grenade, further causing damage to the drive shaft and smashing the fuel line. We, as owners, had the transfer case serviced and fluids flushed just two weeks prior to this happening After further investigation and conversations with the local Dodge dealer, it appears that this has happened in several situations yet no safety recalls have been issued. There is a national backorder for transfer cases for our particular year which is a red flag. We're now left with an over $8100.00 bill and everyone pointing the finger at each other. This could have ended tragically had there been more traffic on the road when the truck began stalling on the busy interstate.
Jul 30, 2021
My family and I were traveling down the interstate about 60-65mph in 2 wheel drive when out of nowhere we started hearing a whining/roaring noise that quickly got louder. Seconds later, there was a loud rumbling noise that sounded like something was coming through the floorboard of the truck. Luckily, I was able to steer the truck to the shoulder of the road and get it to stop, but the truck would not go into park. I had to use the park brake to make sure that it wouldn't roll. After the tow truck arrived and safely jacked the truck up, we immediately noticed that it was the transfer case that had exploded. Gears were hanging out in plain site and it caused a bend in my front driveshaft. There were no warning signs and I had just had the transfer case and my transmission serviced and flushed 2 weeks prior. This put my family's and other lives in danger because had there been more traffic on the road at the time this happened, I wouldn't have had time or room to maneuver my truck safely to get it off the road. We could have been rear ended or had broken parts fly off the truck, that would have been out of my control. The truck was towed to the shop where I had the transfer case serviced, but as of now there's a national backorder on transfer cases for this truck. In speaking with the dealer and doing my own research, I've also learned that there has been a recall on the transfer cases of 2016 and newer Ram 3500 trucks. This needs to be looked into asap. Codes pulled from the truck at the auto shop where the truck currently is are c1404, c1405, c140d stating that the transfer case motor puts the system in 4wd by itself while driving without any warning.
Jul 21, 2021
2010 DODGE RAM. CONSUMER WRITES IN REGARDS TO BRAKE TRANSMISSION SHIFT INTERLOCK SAFETY RECALL. *LD *TR
Feb 22, 2019
TL* THE CONTACT OWNS A 2010 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (LITHIA CHRYSLER JEEP DODGE RAM OF POCATELLO, 633 BULLOCK ST, POCATELLO, ID 83201, (208) 904-3369) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Jul 03, 2018
WHEN STARTING ENGINE AND DEPRESSING BRAKE PEDAL MOVING SHIFT LEVER TO PARK OR DRIVE THE ENGINE AND TRANSMISSION LOCKUP. IF BRAKE IS FIRMLY APPLIED THE ENGINE WILL STALL IMMEDIATELY WHEN AFTER STARING. IF BRAKE IS NOT HELD FIRMLY THE VEHICLE LAUNCHES IMMEDIATELY. THAT WHAT HAPPENED THE SECOND TIME IT HAPPENED AND I RAN OVER A CAR PARKED ON MY RIGHT SIDE. THIS HAS HAPPENED AT LEAST 25 TO 30 TIMES SINCE THE FIRST TIME. THE DEALERSHIP TELLS ME THERE ARE KNOW FAULT CODES SO THEIR IS NOTHING WRONG. LEFT AT THE DEALER FOR A WEEK AND THEY COULD NOT DUPLICATE THE PROBLEM. IT COULD HAPPEN AN HOUR AFTER PARKING OR IT MAY NOT HAPPEN FOR 4 TO 6 WEEKS. VERY SPORADIC AND UNPREDICTABLE. IT IS FLAT DANGEROUS. IT NOW HAS 13600 MILES ON IT. *TR
Jun 20, 2013
+ 1 more complaint for this component
ENGINE
4 complaints
TL* THE CONTACT OWNS A 2010 DODGE RAM 3500. WHILE DRIVING 60 MPH, THE VEHICLE DECELERATED TO 10 MPH ON ITS OWN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT A NEW CAMSHAFT WAS NEEDED. THE MECHANIC ALSO SUGGESTED THAT THE CONTACT TAKE THE VEHICLE TO A DEALER. THE CONTACT CALLED PINE BELT CHRYSLER JEEP NEW JERSEY (88, 1400 OCEAN AVE, LAKEWOOD, NJ 08701, (732) 719-4651), BUT THEY REFUSED TO SERVICE THE VEHICLE FOR FREE BECAUSE IT WAS OUT OF WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 92,000.
Apr 05, 2019
AT 17000 MILES THE OXYGEN SENSOR WARNING LIGHT CAME ON AND DOES NOT APPEAR TO HINDER OR EFFECT THE PERFORMANCE OR HANDLING OF THE TRUCK. I ASKED THE PARTS DEPARTMENT IF THEY HAD REPLACEMENT PARTS AND HOW MUCH THEY COST. THE INFORMED ME THEY COST $150.00 BUT DID NOT HAVE ANY AND HAD NO IDEA WHEN THEY WOULD HAVE STOCK. THIS SHOULD BE A RECALL FOR ENVIRONMENTAL REASONS.
Apr 10, 2016
TL* THE CONTACT OWNS A 2010 DODGE RAM 3500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Apr 27, 2015
TL* THE CONTACT OWNS A 2010 DODGE RAM 3500. THE CONTACT STARTED THE VEHICLE AND THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE 02 SENSORS AND WIRING NEEDED TO BE REPLACED. THE CONTACT WAS A CERTIFIED MECHANIC AND REPAIRED THE VEHICLE HIMSELF. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
Mar 26, 2015
SUSPENSION
4 complaints
TL* THE CONTACT OWNS A 2010 DODGE RAM 3500. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V529000 (SUSPENSION) WAS RECEIVED IN DECEMBER OF 2013. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Feb 25, 2015
RECEIVED A SAFETY RECALL IN THE MAIL . N49/NHTSA 13V-529. WENT TO DEALER THEY SAID THEY WOULD CALL ME BUT NEVER DID. I WENT BACK IN AND THEY SAID THEY'D PUT MY NAME ON A LIST AND GET BACK TO ME. THEY SAY THEY DON'T KNOW WHEN THE PARTS WILL BE AVAILABLE. IT'S BEEN A TOTAL OF 3 MONTHS. DEALER SHOULD HAVE TOLD ME FROM THE BEGINNING THAT THEY'D PUT MY NAME ON A LIST. I AM CONCERNED THEY WILL KEEP PUTTING THIS OFF WHILE PARTS ARE NOT AVAILABLE. TIE ROD ISSUES CAN CAUSE A LOSS OF DIRECTIONAL CONTROL WHICH IS EXTREMELY DANGEROUS AND I AM VERY CONCERNED ABOUT MINE AND FAMILY'S SAFETY. CAN SOMEONE PLEASE GET BACK TO ME WITH AN STATUS ON THE REPLACEMENT PARTS. *JS
Apr 14, 2014
CHRYSLER HAS SENT OUT A RECALL NOTICE ON THIS VEHICLE STATING THE PARTS TO FIX IT WOULD BE AVAILABLE JAN 6, 2014. AFTER CONTACTING THE DEALERSHIP, I WAS TOLD CHRYSLER HAS LIMITED THEM TO HOW MANY PARTS THEY COULD ORDER A DAY TO FIX THE RECALL. I WAS PUT ON A LIST WITH NO GUARANTEE OF WHEN THE RECALL COULD BE FIXED OR SCHEDULED. THE PROBLEM STATES ON THE RECALL THAT THIS PART BREAKAGE COULD CAUSE LOSS OF DIRECTIONAL CONTROL AND/OR CRASH WITHOUT WARNING. I'M FILING A COMPLAINT IN THAT CHRYSLER IS FAILING TO REPAIR THIS RECALL IN A REASONABLE AMOUNT OF TIME. *TR
Jan 07, 2014
ON 10-17-11, I TOOK TRUCK TO 5-STAR DODGE @3068 RIVERSIDE DR-MACON, GA 31210. IT HAD 4 RECALLS - K-17,K-33,K-34 AND L-16. THE L-16 BEING LEFT TIE ROD END. I PICK TRUCK UP 10-18-11(TUES). SAT - 10-22-11 I CALLED SERVICE DEPT AND TELL THEM MY STEERING WHEEL IS NOT ALIGNED AND TRUCK IS PULLING TO RIGHT. THEY TELL ME TO BRING IN 10-24-11 AND THEY WILL TAKE CARE OF IT. THE STEERING WHEEL CENTERED AND TRUCK ALIGNMENT DONE. ON 11-5-11, CALLED SERVICE CENTER TO REPORT THAT MY NEW TIRES ON FRONT WERE SHOWING WIRE STICKING OUT AND IT WAS VIBRATING IN FRONT. AGAIN IT WAS SAT AND NO ONE WAS THERE TO LOOK AT IT, SO I TOOK IT BACK ON 11-7-11, THE DEALERSHIP HAD TO REPLACE TO FRONT TIRES AND SAID THEY WERE SENDING IT TO THE WARNER ROBINS DEALERSHIP FOR THE ALIGNMENT, THEY COULD NOT DO IT, SO THEY SENT IT TO RAFFEILD TIRE IN WARNER ROBINS. UPON PICKING TRUCK UP THEY TELL ME IT IS STILL NOT ALIGNED. SO I RECOMMENDED A TIRE BUSINESS IN BOLINGBROKE THAT WORKS ON BIG TRUCKS AND I KNEW THEY COULD ALIGN IT, THEY DO ALL OUR WORK TRUCKS AND WE HAVE NEVER HAD ANY PROBLEMS. NOW 3-30-12, I PICK UP A LOAD OF HAY FOR HORSES(2400LBS PLUS TRAILER) AND COME HOME, I LEAVE TO PICK UP MY DAUGHTER FROM SCHOOL AND I LOOSE CONTROL OF TRUCK IN ALLEY AT CEMETERY BEHIND OUR HOUSE, THE LEFT TIE ROD END IS BROKEN. THE TRUCK CANNOT BE TOWED, IT HAS TO BE REPAIRED ON SIGHT. I CALLED THE DEALERSHIP TO REPORT THIS AND THEY DO NOT SEEM CONCERNED AND NEVER CALLED ME BACK TO CHECK STATUS OF TRUCK. I HAD WATTS SERVICE CENTER COME AND LOOK AT TRUCK AND REPLACE THE LEFT TIE ROD END. IT IS MY BELIEF THAT THE RECALL WAS NEVER DONE (L-16) ON MY TRUCK, I HAVE THE PART THAT WAS TAKEN OFF AND IT LOOKS TO BE THE ORIGINAL LEFT TIE ROD END THAT CAME ON TRUCK WHEN PURCHASED . I HAD NOTHING BUT PROBLEMS EVER SINCE I TOOK THE TRUCK IN AND ITS ONLY BEEN 5 1/2 MONTHS SINCE THE RECALL. DID THEY GET PAID FOR SOMETHING THEY DIDN'T DO? *TR
Apr 02, 2012
AIR BAGS
3 complaints
The contact owns a 2010 Dodge Ram 3500. The contact stated while driving approximately 30 MPH, the air bag warning light illuminated. The contact stated that the vehicle was taken to an independent mechanic who diagnosed the vehicle and determined that the driver's side air bag needed to be replaced. The mechanic informed the contact of NHTSA Campaign Number: 16V947000 (Air Bags). The contact called a dealer and was informed that the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 146,000.
Sep 18, 2024
TL* THE CONTACT OWNS A 2010 RAM 1500. THE CONTACT STATED WHILE SITTING IN THE PARKING LOT IN THE VEHICLE, THE AIRBAGS INDEPENDENTLY DEPLOYED WITH NO WARNING. THE CONTACT TOOK THE VEHICLE TO (AUTONATION CHRYSLER DODGE JEEP RAM AND FIAT JOHNSON CITY, 3700 BRISTOL HWY, JOHNSON CITY, TN 37601) WHERE THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000. *BF CONSUMER STATED DUE TO THE EXPLOSION MAY HAVE RESULTED IN SOME HEARING LOSS AND CONTINUOUS NOISE IN THE HEAD OF THE CONSUMER. INSURANCE COMPANY DECLARED VEHICLE TOTALED.*JB
Feb 05, 2020
TL* THE CONTACT OWNS A 2010 DODGE RAM 3500. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED AND REMAINED LIT. THE VEHICLE WAS TAKEN TO KINGS DODGE CHRYSLER JEEP RAM (4486 KINGS WATER DR, CINCINNATI, OH 45249) WHERE IT WAS DIAGNOSED THAT THE DRIVER'S SIDE CURTAIN AIR BAG HAD A SHORT CIRCUIT THAT NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 159,650. *TT*JB CONSUMER SEAT BELT/AIRBAG LIGHT WAS VISABLE AT LEAST 2-3 YEARS.*JB
Jan 11, 2019
FUEL/PROPULSION SYSTEM
3 complaints
DURING FUELING WITH THE VEHICLE STATIONARY, FUEL WILL SPILL OUT OF SPOUT WHEN TANK IS FULL AS FUEL DISPENSER SHUTS OFF. THIS HAPPENS ANY TIME VEHICLE IS FUELED.
Feb 23, 2021
WHILE TRAVELING ON THE HIGHWAY AT APPROXIMATELY 75 MPH WITH A LOAD IN THE BED OF THE TRUCK AND TOWING A TRAILER, THE VEHICLE ENGINE STOPPED, ELIMINATING POWER STEERING AND POWER BRAKES. AFTE HAVING THE VEHICLE TOWED TO THE DEALER FOR DIAGNOSIS, IT WAS DETERMINED THAT THE CP$ HIGH PRESSURE FUEL PUMP HAD DISCINTEGRATED.
Oct 24, 2020
2 MONTHS AFTER THE FACTORY WARRANTY EXPIRED, THE DIESEL FUEL PUMP STARTED TO LEAK DIESEL ALL OVER THE GROUND. I NOTICED THE LEAK ON THE ROAD OR THE DRIVEWAY, WHERE I PARKED THE TRUCK. AFTER ABOUT A WEEK I TOOK IT TO A GARAGE. THE TRUCK WAS STILL ABLE TO BE DRIVEN BECAUSE IT HAD NOT COMPLETELY BLOWN THE SEAL YET. HOWEVER, FUEL WAS LEAKING OUT OF IT CAUSING A SERIOUS ENVIRONMENTAL AND FIRE HAZARD. THIS IS HAPPENING SO FREQUENTLY IN THESE TRUCKS THAT THE PART, THAT COST $5800.00, IS ON SERIOUS BACK ORDER WITH DODGE. IT IS SO FAR BACK ORDERED THAT I HAD TO HAVE THIS PART REPLACED WITH AN AFTERMARKET PUMP. I CALLED DODGE AND ALSO EMAILED THEM TWICE, BUT THEY STONEWALLED ME AND REFUSED TO HELP OR GET ME ANYONE HIGHER THAN THEIR CUSTOMER SERVICE REPS (NOT EVEN A MANAGER) TO DISCUSS HAVING THEM COVER THIS EXPENSIVE PART THAT SEEMS TO BE AN ISSUE FOR A LOT OF DODGE OWNERS. THIS NEEDS TO BE A RECALL WITH DODGE SINCE IT LEAKS DIESEL AND IS A HAZARD.
Oct 27, 2015
ENGINE AND ENGINE COOLING,FUEL SYSTEM, DIESEL
3 complaints
2010 DODGE RAM 3500. CONSUMER WRITES IN REGARDS TO DIESEL FUEL HEATER ELECTRICAL CONNECTOR RECALL NOTICE ISSUES. *SMD THE CONSUMER WAS INFORMED THERE WAS A WAITING LIST. *JB UPDATED 09/10/15*LJ UPDATED 12/11/2015*JS
Jul 08, 2015
TL* THE CONTACT OWNS A 2010 DODGE RAM 3500. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Feb 09, 2015
TL* THE CONTACT OWNS A 2010 DODGE RAM 3500. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Feb 09, 2015
ELECTRICAL SYSTEM,ENGINE
2 complaints
TL* THE CONTACT OWNS A 2010 DODGE RAM 3500. WHILE DRIVING 55 MPH, THE ENGINE SHUT OFF AND ALL POWER WAS LOST WITHOUT WARNING. THE CONTACT BUMPED THE KEY AND THE VEHICLE RESTARTED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME WITHOUT FAILURE. THE VEHICLE WAS TOWED TO SCRANTON DODGE CHRYSLER JEEP RAM (1146 WYOMING AVE, SCRANTON, PA 18509 (570) 344-1261) WHERE IT WAS DIAGNOSED WITH AN IGNITION SWITCH FAILURE THAT NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000. *TT UPDATED 9/18/18*JB
Dec 05, 2017
VEHICLE SUDDEN SHUTDOWN WITH BURNT ELECTRICAL ODOR BEING EMITTED FROM UNDER THE HOOD. SMOKE/FIRE FROM FUSE PANEL (COMPUTER MODULE) CONTINUED UNTIL BATTERIES WERE DISCONNECTED. SAME FAILURE OCCURRED WHILE VEHICLE WAS PARKED APPROXIMATELY 2 YEARS AGO REQUIRING REPLACEMENT OF EFFECTED COMPONENTS. AGAIN, SMOKE EVOLVING FROM PANEL UNTIL POWER REMOVED BY DISCONNECTING BATTERIES.
Sep 10, 2015
STEERING,SUSPENSION,UNKNOWN OR OTHER
2 complaints
SIMILAR TO ONLINE REPORTS OF PAST DODGE RAM TRUCK "DEATH WOBBLE," TRUCK WOBBLES AND SHAKES DANGEROUSLY DESPITE NUMEROUS FIXES AND ADJUSTMENTS TO TIRES/ALIGNMENT AND OTHER. TIRE ROD SNAPPED OFF, LUCKILY WHILE NOT ON THE FREEWAY. WE HAD TO HAVE IT TOWED OUT OF OUR DRIVEWAY AND HAD TO STOP MID-TRIP ON OUR WAY TO WYOMING TO PURCHASE NEW TIRES. RAM 3500 2010.
Aug 05, 2017
THERE WAS A HORRIBLE DEATH WOBBLE IN THE FRONT END. THE TRUCK HAD TO BE BROUGHT ALMOST TO A COMPLETE STOP IN ORDER TO REMEDY THIS EVENT. THIS IS BEYOND UNSAFE. IT IS NOT ONLY UNSAFE FOR MY FAMILY IT IS A DANGER TO OTHERS ON THE ROAD. BUYING A $50,000 + TRUCK SAFETY FOR MY FAMILY WAS NOT A CONCERN, I WAS HIGHLY MISTAKEN. MY FEAR IS NOT ONLY FOR MY FAMILY BUT FOR THE OTHER MOTORIST ON THE ROAD. WE HAD STOPPED DRIVING THE TRUCK UNLESS THERE IS A MAJOR NEED, YET WE CONTINUE TO MAKE OUR $850.00 A MONTH PAYMENTS FOR OUR YARD ORNAMENT, BECAUSE THAT IS WHAT WE AGREE TO DO. AT 42,333 MILES WE HAD THE FRONT END WORKED ON HOPING TO FIX THE PROBLEM THE TEMPORARY REPAIR LASTED UNTIL WE REACHED 68,482 MILES AND ITS BACK!! SO LIKE I SAID IT SITS IN OUR DRIVEWAY IN THE LAST 4 MONTHS THAT TRUCK HAS ONLY DRIVEN 256 MILES. THIS IS NOT ACCEPTABLE!! *TR
Jan 08, 2014
ENGINE,FUEL/PROPULSION SYSTEM
2 complaints
TL* THE CONTACT OWNS A 2010 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Apr 06, 2015
TL*THE CONTACT OWNS A 2010 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Mar 09, 2015
TIRES
2 complaints
ON MARCH 19 2012, WHILE COMING HOME FROM A TRIP AND ONLY ABOUT 30 MILES FROM HOME, WE HAD A SUDDEN (BLOWOUT) ON THE RIGHT FRONT OF OUR 2010 DODGE RAM 3500 DIESEL DUALLY. THE TIRE TREAD LITERALLY HAD PEELED AWAY FROM THE TIRE! MY HUSBAND WAS ABLE TO MAINTAIN CONTROL AND BRING US TO A SAFE STOP, FORTUNATELY. THIS EVENT DAMAGED THE FENDER, HEADLIGHT, HEAVY DUTY GRILL GUARD, AND NERF BAR. WE PUT THE SPARE ON AND DROVE ON HOME. THESE WERE THE ORIGINAL TIRES THAT CAME ON THE TRUCK AT PURCHASE(DEC 2011) AND THEY ONLY HAD 24630 MILES ON THEM.THIS IS NOT OUR FIRST DODGE TRUCK TO OWN, IT IS OUR FOURTH AND NEVER HAVE WE EXPERIENCED SUCH AND EVENT FROM ANY OF THE TIRES.THE TIRES IN QUESTION ARE GENERAL AMERICAN LT 235/80R17 120/117R M.S DOT PSAB IU 9B. WE JUST GOT OUR TRUCK OUT OF THE SHOP AND NOW I AM REPLACING ALL THE TIRES. DON'T WANT TO TAKE A CHANCE! *TR
Apr 06, 2012
ON MARCH 19 2012 WHILE COMING HOME FROM A TRIP AND ONLY ABOUT 30 MILES FROM HOME, WE HAD A SUDDEN BLOWOUT ON THE FRONT RIGHT OF OUR 2010 DODGE RAM DIESEL DUALLY. THE TIRE TREAD LITERALLY HAD PEELED AWAY FROM THE TIRE. MY HUSBAND WAS ABLE TO MAINTAIN CONTROL OF THE TRUCK AND BRING US TO A SAFE STOP. THE BLOW OUT DAMAGED THE FENDER, BUMPER AND HEADLAMP. WE PUT THE SPARE ON, AND DROVE ON HOME. THESE WERE THE ORIGINAL TIRES THAT CAME WITH THE TRUCK AND WE ONLY HAD 24630 MILES ON THEM. THIS IS NOT MY FIRST DODGE TRUCK TO HAVE, IT IS OUR FOURTH, AND NEVER HAVE WE HAD SUCH AN EVENT HAPPEN. WE TAKE GOOD CARE OF OUR VEHICLES AND TIRES. THE TIRES IN QUESTION ARE AMERICAN-GENERAL LT235/80R17 120/117R M.S DOT PSAB IU9B WE JUST GOT OUR TRUCK OUT OF THE SHOP AND NOW I AM REPLACING THE REMAINING TIRES! DON'T WANT TO TAKE A CHANCE!!!!!! *TR
Apr 05, 2012
STEERING,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
1 complaint
Fobik key ignition vibrates causing switching from (RUN) position to (ACC) position, shutting off the engine and making it almost impossible to steer a 3000kg machine without power steering increasing the risk for accidents.
Jun 12, 2022
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
Truck totally destroyed by spontaneous fire, suspected to be related to short in radio or dashboard. Assessment done by fire department and truck paid off by Progressive Insurance but no compensation for contents of truck. Truck in driveway, not running and fire damaged adjacent vehicle at cost of $7000 paid by vehicle owner and USAA insurance.
Nov 22, 2021
STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES
1 complaint
WHILE DRIVING, THE TRUCK JUST SHUTS OFF. RESULTING IN LOSS OF STEERING, LIGHTS AND POWER BREAKS.
Mar 29, 2021
UNKNOWN OR OTHER
1 complaint
THE TIPM MALFUNCTIONED AND MADE VEHICLE OPERATE ERRATICALLY WHILE IN MOTION. SMELLED AN ELECTRICAL ISSUE. GOT TO A GARAGE AND WAS TOLD IT WAS PROBABLY THE TIPM.*DT*JB
Nov 21, 2019
STEERING,ELECTRICAL SYSTEM,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2010 DODGE RAM 3500. THE CONTACT STATED THAT THE IGNITION MODULE SOLENOID MALFUNCTIONED AND CAUSED THE KEY TO FALL OUT OF THE IGNITION WHILE THE VEHICLE WAS IN MOTION. IN ADDITION, THE STEERING WOULD NOT LOCK WHEN THE VEHICLE WAS PARKED. GREEN DODGE (3801 WABASH AVE, SPRINGFIELD, IL 62711, (217) 522-1222) AND THE MANUFACTURER WERE CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 86,400. THE VIN WAS INVALID.*JB *TR*JB
Aug 16, 2019
SERVICE BRAKES
1 complaint
2010 DODGE RAM 3500. CONSUMER WRITES IN REGARDS TO BRAKE TRANSMISSION SHIFT INTERLOCK. *LD *JS
Apr 19, 2018
WHEELS
1 complaint
RELEASED THE EMERGENCY BRAKE WHEN GETTING READY TO START ROLLING WAS TOWING A TRAILER. HEARD A SNAP AFTER ROLLING A FEW FEET, THE EMERGENCY BRAKE DID NOT DISENGAGE WHEN RELEASED AND THE BACKING PLATE ON THE CALIPER SNAPPED OFF. I BELIEVE THE COLD FREEZING TEMPS TIRED OUTSIDE AFFECTED THE ENGAGEMENT MECHANISM AND PREVENTED IT FROM ACTUALLY RELEASING THE EMERGENCY BRAKE .
Feb 25, 2018
STEERING,POWER TRAIN
1 complaint
WHILE MY DEALERSHIP HAS TAKEN CARE OF MY 3 ISSUES HERE, I WANT TO LET FOLKS KNOW: FRONT END STEERING. 2 YRS AFTER PURCHASE, I STARTED TO HAVE FRONT END STEERING SHIMMY. THE FIRST TIME, THE TIE ROD BECAME LOOSE, AND WAS REPLACED BY THE DEALERSHIP. 2ND TIME, I WAS BACKING OUT OF MY DRIVEWAY, (LOOSE SAND) AND THE TIE ROD END LITERALLY SNAPPED IN 2, RENDERING THE STEERING USELESS. READING THE LADIES STORY ABOUT HER HUSBAND BEING TICKETED FOR FALLING ASLEEP WHEN I HAVE HAD IT HAPPEN TO MY TRUCK I THOUGHT I NEEDED TO SPEAK OUT. DRIVE LINE ISSUE: THE SUPPORT BEARING ON THE DRIVE SHAFT, WENT WHILE DRIVING WITH OUT NOTICE. LUCKILY I WAS DRIVING DOWN MY DRIVE WAY WHICH IS ABOUT 500 FEET LONG AND WASN'T GOING BUT ABOUT 15 MPH. IT HAD TO BE TOWED IN AND WAS COVERED UNDER WARRANTY. I LOVE MY TRUCK AND CURRENTLY HAVE 136K MILES ON IT. THE FUEL MILEAGE WASN'T IMPRESSIVE BUT MINOR MODS HAVE BROUGHT IT CLOSER TO 20 MPG WHEN EMPTY. I THINK I STILL HAVE PICTURES OF BOTH THE SNAPPED TIE ROD AND WHEN IT WAS WORE OUT. LUCKILY I WASN'T GOING FAST WHEN THE SNAP HAPPENED, BUT THE SAND SHOULDN'T HAVE TORQUED THE TIE ROD SO HARD TO SNAP IT WHEN BACKING OUT OF THE DRIVE WAY.
Feb 24, 2018
SUSPENSION,WHEELS
1 complaint
TL* THE CONTACT OWNS A 2010 DODGE RAM 3500. WHILE DRIVING APPROXIMATELY 60 MPH IN THE LEFT LANE, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE FRONT TIRES. THE FRONT DRIVER'S SIDE TIRE BLEW OUT AND, WHILE COASTING OVER TO THE SIDE OF THE ROAD, THE SUSPENSION BECAME DAMAGED FROM THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHERE THE COSMETIC DAMAGES WERE REPAIRED. THE VEHICLE WAS NOT INSPECTED AND DIAGNOSED BY AN AUTHORIZED DEALER TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 28,000.
Jun 28, 2017
STEERING,SUSPENSION,WHEELS
1 complaint
WHILE DRIVING HOME FROM WORK ONE EVENING MY TRUCK STARTED MAKING THE MOST AWFUL GRINDING SOUND COMING FROM THE FRONT PASSENGER TIRE. THEN MY ABS LIGHT AND SERV 4WD LIGHT CAME ON THE DASH. A FEW SECONDS LATER THE TUCKED BOBBLED AND WEAVED AND I COULD NO LONGER STEER IT. WHEN I GOT OUT TO LOOK AT THE PROBLEM THE WHEEL ITSELF WAS RESTING ON THE HUB ASSEMBLY. PREVIOUS TO THIS I'VE HAD TO REPLACE FRONT END PARTS LIKE CRAZY. NEW BALL JOINTS AND I JOINTS ANNUALLY. BRAKES TWICE A YEAR, AND IT WILL EAT UP TIRES ON THE FRONT. ALSO THE TRUCK WILL NOT STAY ALIGNED. I'VE CONTACTED CHRYSLER AND FIRST THEY WERE VERY HELPFUL, BUT THEN THEY STARTED TO GIVE ME THE RUN AROUND. I'VE HAD TO HAVE THEIR TIE ROD END RECALL FIXED SEVERAL TIMES AS WELL.
Apr 06, 2017
STEERING,SERVICE BRAKES,ENGINE
1 complaint
MY HUSBAND AND I TOTALED OUR 2010 DODGE RAM 3500 LESS THAN 24 HRS AFTER PICK UP THE TRUCK FROM THE LYTHIA DODGE WHICH THEY HAD FOR 5 DAYS STRAIGHT PRIOR TO THE ACCIDENT. FOR THE STEERING, CHECK ENGINE LIGHT AND THE BRAKES. IN 18MOS MY TRUCK WAS IN THE SHOP 6 TIMES, FOR REPAIRS {UNACCEPTABLE}. WE WERE DRIVING ON A ARTERIAL ST AT ABOUT 35, WHEN I HEARD A SNAP. WE SUDDENLY WENT INTO ONCOMING TRAFFIC WHERE WE SIDESWIPED A SM SUV. WENT THRU TWO FENCES AND CRASHED INTO A HUGE SHOP TRAVELING ABOUT 210 YARDS. MY HUSBAND WAS CITED FOR NEG 2. HE STATED HE CAME TO IN THE SHOP, THE OFFICER REPORTED HE FEEL ASLEEP. MY VEHICLE WAS A TOTAL LOSS. THE AUTO SOURCE FROM THE INS. FOR THE PAYOFF , HAD A LIST OF RECALLS FOR MY VEHICLE ONE OF THEM WAS FOR THE TIE-ROD. WE RECALLED SEEING THE TRUCKS TIE-ROD HAD BEEN BROKEN AT THE SCENE. SO I TRIED TO GET MY INS TO INVESTIGATE. THEY SAID HIS TICKET WAS WHAT THEY HAD TO USE FOR DECIDING FAULT .SO I CONTACTED CHRYSLER THEY WOULDN'T TALK TO ME THEY GAVE ME A CARE NO AND SAID AN INVESTIGATOR WOULD COME IN 5 DAYS, HE CAME AND GOT ALL THE PICTS THEY WANTED DOWNLOADED THE BRAIN HISTORY ,EVERYTHING THEY COULD WANT. THEN TOLD ME HE COULD ONLY GIVE THIS INFO TO CHRYSLER, DENYING ME ANY OF IT. LATER CHRYSLER INFORMED ME BY LETTER THAT THE TIE-ROD FAILURE AGE WAS FROM THE ACCIDENT NOT THE CAUSE OF IT. I ASK IF THE WOULD CONSIDER THE WORK ORDERS THAT LYTHIA HAD GAVE ME {THAT CLEARLY STATES THEY WERE BEYOND SPECIFICATION, NEVER WARNING ME OF THE DANGERS} AND THE PICTS. I TOOK. I COULDN'T AFFORD TO FAX THEM AND THEY REFUSED ME AN EMAIL ADDRESS TO SEND THEM. THAT EVIDENCE WAS NOT CONSIDERED. THEY HAVE NOT SETTLED THIS WITH ME ONLY REFUSED THEIR LIABILITY. THE AIRBAGS NEVER DEPLOYED, AND BRAKES WERE NOT APPLIED. I GOT 3 NOTICES FOR RECALL N49, 1 YR AFTER THE ACCIDENT. MULTIPLE RECALLS AT THAT TIME, DO A RECALL SEARCH BY NOW VIN NOW AND NOTHING COMES UP. *TR
Nov 02, 2016
STEERING,ENGINE AND ENGINE COOLING,FUEL SYSTEM, DIESEL
1 complaint
2010 DODGE RAM 3500. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR RECALL NOTICES 14V-635 AND 13V-529. *LD
Mar 23, 2016
ENGINE AND ENGINE COOLING,FUEL SYSTEM, DIESEL,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2010 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT. UPDATED 03/16/16*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 03/17/16.*JB
Jan 07, 2016
STEERING,FUEL/PROPULSION SYSTEM
1 complaint
I FILED A CLAIM WITH FCA REGARDING THE ABILITY TO SURRENDER MY VEHICLE UNDER THE CONSENT ORDER REACHED WITH FCA IN JULY 2015 . I SUBMITTED MY CLAIM WITH THEM ON 10/1/2015. I BEEN GIVEN NOTHING BUT A RUN AROUND. I NOTIFIED FCA ON 9/04/2015 REGARDING MY DESIRE TO BE APART OF THE RECALL PROCESS. I HAVE SUBMITTED ALL DOCUMENTS REQUESTED. I CALLED ON 10/27/2015 AND WAS TOLD THAT THE FCA HAD MAJOR PROBLEMS WITH THE RECALL PROCESS AND THAT THERE WAS NO CURRENT SOLUTION. MY LAST CONTACT WAS ON 11/2/2015 WHEN I WAS ASKED FOR A CURRENT PAY OFF WHICH I RESPONDED ON 11/3/2015. I JUST RECEIVED LAST WEEK THE RECALL NOTICE FOR THE FUEL HEATER ISSUE, BUT NOTHING ON THE STEERING RECALL. A DODGE DEALER THAT I WAS TO WORK WITH IN HUNTINGTON BEACH CA. WHICH I BOUGHT A REPLACEMENT VEHICLE BECAUSE THE REPRESENTATIVE THAT I SPOKE WITH ON 10/1/2015 STATED THAT I SHOULD NOT DRIVE MY VEHICLE MY DODGE RAM IF I AM CONCERNED WITH MY PERSONNEL SAFETY, IS NOW IS PRESENTING ISSUES WITH ME REGARDING THE RECALL PROCESS AS WELL AS WITH THE 2 VEHICLES I PURCHASED ON 10/4/2015. I LOST THE USE OF THE ADDITIONAL INCENTIVE THAT WAS SUPPOSED TO BE OFFERED. THE VALUE OF MY VEHICLE CONTINUES TO DECLINE, AND I NOW REQUIRED TO MAKE AN ADDITIONAL PAYMENT ON A LOAN FOR A VEHICLE I NOT DRIVING, AM NOT RECEIVING THE FULL RETAIL VALUE, AND AM BEING SUBJECTED TO POOR TREATMENT BY A PRIVATE DEALERSHIP WHO STATES THAT THEY HAD NO INVOLVEMENT WITH THE INITIAL SALE OF THE VEHICLE. PLEASE HELP
Nov 12, 2015
STEERING,FUEL SYSTEM, GASOLINE,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2010 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/18/15*LJ THE CONSUMER STATED THE TIE RODS FAILED.
Sep 10, 2015
SUSPENSION,ENGINE
1 complaint
I TOOK MY TRUCK IN FOR THE FIRST TIE ROD RECALL WHEN IT FIRST CAME OUT...WHEN I GOT MY TRUCK BACK I KEPT HEARING A WEIRD NOISE FOR A FEW WEEKS...ENDED UP FINDING OUT THAT MY RIM WAS SO LOOSE IT ALMOST FELL OFF....I ENDED UP NEEDING BALL JOINTS AND NEW TIRES SOON AFTER...ABOUT 6000 MILES LATER STARTED FEELING FRONT END SLOPPINESS. ..TOOK IT TO MECHANIC AND NEEDED TIE ROD....WANTED RECALL DONE ON BLOCK HEATER BUT PARTS WERE NOT AVAILABLE. ..GOT THAT ANSWER MULTIPLE TIMES....THIS RECALL TO ME IS AS IMPORTANT IF NOT MORE THAT THE OTHER AS IT RESULTS IN FIRE.....I'M NOT HAPPY AT ALL AND I WANT MY VEHICLE BOUGHT BACK...IT'S NOT SAFE....THEY SAY NO, I DISAGREE
Aug 16, 2015
ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
1 complaint
RECEIVED RECALL NOTICE ON DECEMBER 1, 2014 STATING THAT THE DIESEL FUEL HEATER ELECTRICAL CONNECTOR MAY OVERHEAT AND CAUSE A FUEL LEAK. THE DIESEL FUEL HEATER HOUSING AT THE FUEL HEATER ELECTRICAL CONNECTOR MAY OVERHEAT, LEADING TO THE FAILURE OF THE O-RINGS THAT SEAL THE MALE ELECTRICAL TERMINALS IN THE DIESEL FUEL FILTER/HEATER ASSEMBLY. A LEAKING DIESEL FUEL FILTER/HEATER COULD CAUSE UNDERHOOD SMOKE AND/OR AN ENGINE COMPARTMENT FIRE. AS OF TODAY, FEBRUARY 21, 2015 THERE IS NO REMEDY AVAILABLE PER THE NHTSA WEBSITE AND THE LOCAL DODGE DEALER HAS CONFIRMED AS SUCH. SINCE THERE IS NO REMEDY AVAILABLE, THE LOCAL DEALERSHIP WANTS TO CHARGE ME TO INSPECT IT FOR THE PROBLEM. I DON'T FEEL THAT I SHOULD HAVE TO PAY TO HAVE A RECALLED VEHICLE INSPECTED FOR THE RECALL NOR SHOULD I HAVE TO WAIT THREE MONTHS OR MORE FOR A SOLUTION FROM THE MANUFACTURER. ALSO, I CANNOT BELIEVE THAT 82 DAYS AFTER THE DATE ON THE RECALL NOTICE THERE IS NO REMEDY. THIS IS RIDICULOUS. THIS VEHICLE WAS PURCHASED TO WORK, NOT SIT IN THE YARD. WE HAVE NO OTHER VEHICLE TO USE IN PLACE OF IT. IF DODGE DOES NOT HAVE ANY DIESEL FUEL FILTER/HEATER ASSEMBLY COMPONENTS TO REPLACE THE RECALLED ONES, THEY NEED TO GET THEIR PRIORITIES IN ORDER AS EXISTING CUSTOMERS SHOULD COME BEFORE POTENTIAL NEW CUSTOMERS. I NEED MY TRUCK REPAIRED ASAP! *TR
Feb 21, 2015
VEHICLE SPEED CONTROL,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2010 DODGE RAM 3500. THE CONTACT STATED THAT WHILE DRIVING 75 MPH WITH THE CRUISE CONTROL ACTIVATED, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND AN ABNORMAL NOISE WAS HEARD FROM THE ENGINE. THE CONTACT STATED THAT THERE WAS SMOKE COMING FROM THE ENGINE AND CAUGHT ON FIRE. A POLICE/FIRE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 127,000.
Dec 17, 2014
STRUCTURE
1 complaint
TL* THE CONTACT OWNS A 2010 DODGE RAM 3500. WHEN THE CONTACT ATTEMPTED TO ENTER THE VEHICLE, THE RUNNING BOARD BECAME DETACHED. AS A RESULT, THE CONTACT INJURED HIS BACK AND LEG, BUT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.
Aug 12, 2014
POWER TRAIN,SERVICE BRAKES
1 complaint
THE TRUCK HAD A GOOSENECK FLATBED 30FT TRAILER ATTACHED TO THE DODGE RAM WITH A JOHN DEERE TRACTOR LOADED ON TOP OF THE TRAILER. THE VEHICLE WAS RUNNING AND IN PARK ON A SLIGHT DOWNHILL. THE TRAILER WAS PREPARED WITH THE RAMPS DOWN FOR THE TRACTOR TO BE BACKED OFF. UPON BACKING THE TRACTOR OFF OF THE TRAILER, WHEN THE REAR TRACTOR WHEELS MOVED TO THE DOWN RAMP, THE SHIFT IN WEIGHT CAUSED THE TRUCK, FLATBED TRAILER AND TRACTOR TO BEGIN ROLLING DOWN HILL FOR 300 YARDS AND THROUGH A BARBED WIRE FENCE AND FINALLY COMING TO A STOP DUE TO UPHILL SLOPE IN THE TERRAIN. THE TRACTOR WAS ABLE TO BACK THE REST OF THE WAY OFF OF THE TRAILER WITHOUT INCIDENT. UPON REACHING THE TRUCK AND TRAILER THE VEHICLE WAS STILL IN PARK AND RUNNING. THIS IS A SERIOUS DEFECT THAT NEEDS IMMEDIATE ATTENTION BEFORE SOMEONE IS HURT. *TR
Jul 09, 2014
SERVICE BRAKES,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2010 DODGE RAM 3500. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH HE HEARD A LOUD NOISE NEAR THE FRONT DRIVER'S WHEEL. THE CONTACT WAS ABLE TO DRIVE HIS VEHICLE HOME. HE INSPECTED THE VEHICLE, THERE WAS A CRACK ON THE FRONT DRIVER'S SIDE ROTATOR AND THE CALIPER FAILED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC. THE FAILURE WAS NOT DIAGNOSED NOR WAS THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.
Jan 06, 2014
STEERING,WHEELS
1 complaint
ON JUNE 11, 2013 I WAS BACKING INTO MY GARAGE WHEN I LOST MY STEERING CAPABILITY FOR MY VEHICLE. I EXITED MY VEHICLE TO TRY AND DETERMINE WHAT MAY HAVE CAUSED THIS. I NOTICED THE TIE ROD ON THE DRIVERS SIDE HANGING DOWN TO THE GROUND. I HAD MY VEHICLE TOWED TO THE NEAREST DODGE DEALER(ZIMMERMAN'S ENTERPRISES) IN SUNBURY PA. THE TIE ROD REPLACEMENT WAS COVERED UNDER A SAFETY RECALL AND WAS REPLACED THE FOLLOWING DAY. DUE TO THE TIE ROD BEING BAD IT CAUSED MY DRIVERS SIDE FRONT TIRE TO BECOME CUPPED AND DAMAGED. I ASKED THE SALES MANAGE AT ZIMMERMAN'S DODGE ABOUT THE FAULTY TIRE AND HE TOLD HE TO JUST ROTATE IT TO THE REAR. THE FOUR TIRES ON MY TRUCK WERE PURCHASED IN FEBRUARY. ALL FOUR TIRES WERE ROTATED IN MAY AFTER APPROX. 5,000 MILES. THE TIRE THAT WAS WORN OUT BECAUSE OF THE FAULTY TIE ROD WOULD NOT PASS INSPECTION WHEN I QUESTIONED MY MECHANIC. IT IS OBVIOUS THAT MY OTHER 3 TIRES HAVE VERY LITTLE WEAR ON THEM COMPARED TO THE TIRE THAT WAS ON THE SIDE WITH THE FAULTY TIE ROD. MY CONCERN IS THAT MY VEHICLE WAS PLACED ON THE ROAD WITH AN UNSAFE TIRE. ALSO THE TIE ROD BEING FAULTY CAUSED MY TIRE TO WEAR ABNORMALLY AND SHOULD HAVE BEEN REPLACED UNDER THE RECALL FOR THE TIE ROD. I UNDERSTAND THAT CHRYSLER DOES NOT HAVE A WARRANTY ON TIRES BUT THIS DEFECT WAS CAUSED DUE TO A MANUFACTURER DEFECT PART. *TR
Jun 28, 2013
STEERING,SERVICE BRAKES
1 complaint
VEHICLE BEGAN MAKING A HISSING NOISE IN THE AREA UNDER THE DASHBOARD ON THE DRIVER'S SIDE. WHILE THE ENGINE SPEED WAS MAINTAINED ABOVE 1500 THERE ARE NO NOTICED DRIVABILITY ISSUES. WHEN THE BRAKE IS DEPRESSED OR THE STEERING WHEEL TURNED THE HISSING CEASED. HISSING INDEPENDENT OF ENGINE SPEED. WHILE DRIVING AT ABOUT 35 MPH THE VEHICLE'S POWER STEERING AND POWER BRAKES FAILED WHILE ENTERING A TURN. TO AVOID AN ACCIDENT I WAS SURPRISINGLY REQUIRED TO USE EXCESSIVE FORCE TO TURN THE STEERING WHEEL WHILE STOMPING THE BRAKE TO SLOW THE VEHICLE. THE CAUSE IS A SMALL PLASTIC INSERT IN THE HYDRO ASSIST HOSE THAT BREAKS LOOSE AND THEN MOVES ALONG THE HOSE UNTIL IT GETS PRESSED INTO A 90 DEGREE ANGLE CUTTING OFF OR REDUCING THE FLUID FLOW. *TR
Jan 28, 2013
ENGINE AND ENGINE COOLING,FUEL/PROPULSION SYSTEM
1 complaint
EXHAUST FUMES ENTER THE CABIN WHENEVER THE HEAT OR DEFROST IS TURNED ON. BECOMES MORE WHEN THE EXHAUST BRAKE IS ACTIVATED. *TR
Nov 17, 2012
STEERING,SUSPENSION,SERVICE BRAKES
1 complaint
UPON HITTING A BUMP, HUMP, OR HOLE IN THE PAVEMENT WHILE DRIVING AT HIGHWAY SPEEDS THE STEERING WHEEL BEGINS TO VIBRATE AND MOVE SIDE TO SIDE UNEXPECTEDLY; THE FRONT END OF THE TRUCK SHAKES AND BOUNCES VIOLENTLY UNTIL SPEED REDUCES TO NEAR STOP. BRAKES AND STEERING ARE NEAR INEFFECTIVE UNTIL THE VIOLENT SHAKING STOPS. IT FEELS AS IF THE WHOLE FRONT END IS ABOUT TO BREAK LOOSE FROM THE VEHICLE, AND DRIVER CONTROL IS SEVERELY COMPROMISED. THIS HAS HAPPENED 8-10 TIMES IN TWO YEARS OF OWNERSHIP. IT IS ALWAYS UNEXPECTED WITH NO WARNING. I HAVE BECOME VERY UNEASY ABOUT ROAD TRIPS IN THIS VEHICLE. I AM ABOUT TO TAKE IT TO A DODGE DEALERSHIP ONE MORE TIME AS THE PROBLEM OCCURRED AGAIN TWO DAYS AGO. I HAVE ONLY 700 MILES OF WARRANTY LEFT. PAST TRIPS TO DODGE DEALERSHIPS HAVE GIVEN NO RELIEF WITH THE COMMENT ALWAYS BEING "WE COULD NOT GET THE PROBLEM TO OCCUR WHEN WE TEST DROVE THE TRUCK, AND ALL FRONT SUSPENSION TOLERANCES ARE CORRECT". *TR
Sep 11, 2012
FUEL SYSTEM, DIESEL,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
I HAVE THE 6.7 CUMMINS DIESEL ENGINE. WHILE STOPPED AND WITH THE AIR CONDITIONING ON AND WHILE THE TRUCK IS PERFORMING THE REGENERATION PROCESS RAW FUEL AND EXHAUST FUMES ENTER THE CAB OF THE TRUCK FORCING ME TO ROLL MY WINDOWS DOWN. THIS HAS CAUSED ME TO GET LIGHTHEADED IF I DON'T ROLL MY WINDOW DOWN IN TIME. THIS HAPPENS ABOUT ONCE EVERY TWO WEEKS TO ME(EACH TIME THE ABOVE CONDITIONS ARE MET). PUTTING THE AIR CONDITIONING ON RECIRCULATE WILL HELP. HOWEVER RECIRCULATE WILL NOT WORK FOR THE HEATER OR WINDOW DEFROSTER WHICH FURTHER IMPAIRS MY ABILITY TO DRIVE. I SPOKE TO THE DEALER AND THEY CALLED DODGE. DODGE SAID THAT THIS IS NORMAL. THIS IS NOT NORMAL AND IS A SERIOUS HEALTH AND SAFETY ISSUE. *TR
May 28, 2012
FUEL SYSTEM, GASOLINE
1 complaint
TL* THE CONTACT OWNS A 2010 DODGE RAM 3500. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, FUEL FUMES WERE EMITTED INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO DIAGNOSED THAT THE HIGH PRESSURE FUEL SENSOR WAS LEAKING. AS A RESULT, THE FUEL PRESSURE RAIL ASSEMBLY HAD TO BE REPLACED IN ORDER TO REMEDY THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE BECAUSE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE WARRANTY WAS REVOKEDE WHEN THE CONTACT INSTALLED AN AFTERMARKET FUEL FILTER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 34,800 AND CURRENT MILEAGE WAS 34,866.
Feb 14, 2012
SERVICE BRAKES, ELECTRIC
1 complaint
2010 DODGE RAM 3500 INTEGRATED BRAKE CONTROLLER DOES NOT WORK WELL ENOUGH TO STOP TRAILER. THE CONTROLLER DOES NOT SEND BRAKING VOLTAGE TO TRAILER FOR A FULL 3 SECONDS AFTER THE TRUCK BRAKES ARE APPLIED AND TAKES 2-3 SECONDS TO RAMP UP THE VOLTAGE AFTER THE TRUCK BRAKES ARE APPLIED. IF THE CONTROLLER IS SET TO A SETTING OF 5-10 THE CONTROLLER ONLY SENDS 3.0 TO THE TRAILER. THE CONTROLLER NEVER SENDS OVER 3.0 NO MATTER HOW LONG OR HARD THE BRAKES ARE APPLIED. THE RESULT IS WHEN STOPPING, THE TRAILER PUSHES THE TRUCK INTO INTERSECTIONS. THE BRAKE CONTROLLER WAS REPLACED AND IT STILL WORKS THE SAME. CONTACTED DODGE AND AFTER PLAYING PHONE TAG NO SOLUTION IN SIGHT. THIS IS AN ACCIDENT WAITING TO HAPPEN. I HAVE BEEN CLOSE SEVERAL TIMES WHEN ANOTHER VEHICLE STOPS SHORT OR CHANGES LANES AND STOPS ELIMINATING THE EXTRA STOPPING DISTANCE I ALLOW BECAUSE OF THE INEFFECTIVE BRAKE CONTROLLER. *TR
Aug 31, 2011
VEHICLE SPEED CONTROL
1 complaint
TL* THE CONTACT OWNS A 2010 DODGE RAM 3500. THE CONTACT STATED THAT WHILE CHANGING GEARS AT VARIOUS SPEEDS, THE VEHICLE WOULD MOMENTARILY SURGE FORWARD. THE FAILURE OCCURRED WHILE SHIFTING INTO HIGHER GEARS AS WELL AS DOWNSHIFTING INTO LOWER GEARS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS OPERATING AS INTENDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 9,800 AND THE CURRENT MILEAGE WAS 20,000.
Jun 27, 2011
TIRES,EQUIPMENT
1 complaint
I ORDERED A 2010 DODGE RAM 3500 WITH DUAL REAR WHEELS. DODGE DOES NOT INSTALL VALVE STEMS LONG ENOUGH THAT I CAN EVEN CHECK THE TIRE PRESSURE IN THE TIRES. I HAVE THE CHROME WHEEL PACKAGE AND CANNOT EVEN SEE THE VALVE STEMS TO LOCATE THEM. *TR
Mar 12, 2011
SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM
1 complaint
TL*THE CONTACT OWNS A 2010 DODGE RAM 3500. THE CONTACT STATED THAT THE VEHICLE WAS DIFFICULT TO STOP WHEN THE BRAKES WERE APPLIED. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES TO HAVE THE BRAKE CONTROL MODULE REPLACED; HOWEVER, IT DID NOT CORRECT THE FAILURE. THE DEALER STATED THAT THEY DO NOT KNOW HOW TO PERMANENTLY FIX THE PROBLEM. THE FAILURE MILEAGE WAS 400 AND THE CURRENT MILEAGE WAS 11000. THE CONSUMER STATED AS OF 05/12/11 THE BRAKES STILL DO NOT WORK PROPERLY. THE PROBLEM IS DUE TO THE TRAILER BRAKES. THE CONSUMER STATED IT TAKES A LONG TIME TO STOP WHEN CONNECTED TO THE 5TH WHEEL. UPDATED 08/04/11
Dec 30, 2010
FUEL SYSTEM, DIESEL
1 complaint
I HAVE A 2010 DODGE RAM 3500 (SINGLE REAR) 6 MONTHS OLD WITH (4000) MILES. I WAS TOWING MY CAMPER (8000LBS) AND THE ENGINE STARTED KNOCKING - I WAS TOLD BY THE DEALERSHIP THAT I PURCHASED BAD DIESEL FUEL (KEROSENE IN FUEL) AND IT CAUSED THE INJECTOR TO HYDRO-LOCK AND FLOOD A CYLINDER AND THIS IS NOT COVERED UNDER WARRANTY, AND IT WILL COST ME ($1000+) TO FIX THIS VEHICLE. THE ANALYSIS THEY CONDUCTED ON THE FUEL WAS VISUAL, AND THIS WAS THERE FINAL DETERMINATION. I CONTACTED CHRYSLER CORPORATE AND I WAS TOLD THEY COULD ONLY GO BY WHAT THE TECH SAYS AND THERE IS NOTHING THEY CAN DO FOR ME. I CALLED OTHER DEALERSHIPS TO ASK IF THEY HAVE HAD A RUN ON DIESEL VEHICLES WITH BAD FUEL AND NOT ONE OF THEM SAID THEY HAD A PROBLEM. I BELIEVE I HAVE A BAD INJECTOR AND CHRYSLER WILL NOT ANALYZE THEM TO GUARANTEE I WILL NOT HAVE FUTURE PROBLEMS. I TURNED THIS OVER TO MY INSURANCE COMPANY AND THEY ARE FORCING THE DEALERSHIP TO DO FURTHER EVALUATIONS. THE VEHICLE IS CURRENTLY AT ANOTHER CHRYSLER DEALERSHIP WHERE THEY ARE GOING TO HAVE THE FUEL ANALYZED AND DETERMINE WHAT ACTUALLY CAUSED THE FAILURE. I WILL FINALIZE THIS COMPLAINT WHEN I GET THE FINAL REPORTS ON WHAT EXACTLY CAUSED THIS FAILURE... *TR
Nov 06, 2010
STEERING,UNKNOWN OR OTHER
1 complaint
TL*THE CONTACT OWNS A 2010 DODGE RAM 3500. THE CONTACT STATED THAT HE HEARD A GROWL IN THE STEERING WHEEL WHEN HE MADE TURNS, EVEN IF THEY WERE SLIGHT TURNS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE POWER STEERING PUMP AND GEARBOX WERE REPLACED. HOWEVER, THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALERSHIP WHERE ANOTHER PUMP WAS ORDERED; THE CONTACT WAS AWAITING THE ARRIVAL OF THE PUMP. THE DEALER STATED THAT THE VEHICLE HAD THE WRONG POWER STEERING PUMP WHICH CAUSED THE PROBLEM. THE CONTACT CALLED THE MANUFACTURER AND FILED A CLAIM. THE CURRENT MILEAGE WAS APPROXIMATELY 10,600. THE FAILURE MILEAGE WAS APPROXIMATELY 600. UPDATED 03/03/11 *BF THE CONSUMER STATED THE POWER STEERING PUMP HAS BEEN REPLACED THREE TIMES. ALSO, THE CARPET WAS LOOSE WHICH WAS OVERLAPPING ONTO THE ACCELERATOR PEDAL. THE CONSUMER STATED IT WAS DIFFICULT TO REMOVE HIS FOOT FROM THE ACCELERATOR PEDAL AT TIMES. UPDATED 03/08/11
Oct 05, 2010
Where to Find VIN for Problems Check
To check for problems and complaints on your 2010 RAM 3500, you'll need the VIN number. Find your VIN in one of these 4 common locations.
Understanding VIN Structure for Problem Reports
Each character in your 2010 RAM 3500 17-digit VIN helps identify specific complaints and problems affecting your vehicle model.
How to Check 2010 RAM 3500 Problems in 3 Steps
1
Locate Your VIN
Find the 17-character VIN on your 2010 RAM 3500 dashboard (visible through windshield), door jamb, engine bay, or vehicle documents.
2
Review by Component
Browse owner-reported complaints organized by vehicle component (engine, transmission, brakes, electrical) to identify common issues and problem patterns for this model year.
3
Check Safety Issues
Review crash and fire incidents for each component to assess safety concerns. Contact your RAM dealer or report problems to NHTSA at SaferCar.gov.
Frequently Asked Questions
How many problems does the 2010 RAM 3500 have?
The 2010 RAM 3500 currently has 150 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2010 RAM 3500?
The most common problems reported for the 2010 RAM 3500 are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2010 RAM 3500 problem data come from?
All problem and complaint data for the 2010 RAM 3500 comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
How do I report problems with my 2010 RAM 3500?
You can report safety problems with your 2010 RAM 3500 directly to NHTSA at SaferCar.gov or call 1-888-327-4236. Your complaint helps identify patterns and may lead to recalls or investigations.
Where can I find my VIN to check problems?
Your 2010 RAM 3500 VIN is located in 4 places: (1) Dashboard near windshield on driver's side, (2) Driver's door jamb sticker, (3) Engine bay, (4) Vehicle registration and insurance documents.
Is the 2010 RAM 3500 reliable?
Reliability can be assessed by reviewing the number and severity of owner complaints for the 2010 RAM 3500. Check complaints by component, crash reports, and fire incidents above to evaluate potential issues and problem patterns.
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