2012 RAM 3500 Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
363
Complaints Reported
Complaints by Component
STEERING
175 complaints
Driving vehicle and lost the ability to steer. The inner drag link tie rod broke at pitman arm.
Dec 12, 2024
WE WERE TURNING AROUND IN A PARKING LOT WHEN WE HEARD A BANG COME FROM THE FRONT OF THE TRUCK. THE STEERING WHEEL THEN HAD NO RESISTANCE, WE THEN PUT THE TRUCK IN PARK, EXITED THE VEHICLE, SAW THAT THE LOWER END OF THE STEERING DRAG LINK BALL JOINT HAD SHEARED OFF. THEN WE PARKED THE VEHICLE AND WAITED FOR A TOW.
Feb 25, 2019
NOVEMBER, 2015, THE TIE ROD ASSEMBLY WAS REPLACED UNDER RECALL ON MY 2012 RAM 3500 DIESEL. ON MAY 29, 2017 THE TIE ROD ASSEMBLY FAILED CAUSING LOSS OF STEERING CONTROL IN THE TRUCK. FORTUNATELY IT WAS IN TOWN AT 35 MPH AND I WAS ABLE TO STOP THE VEHICLE WITHOUT ACCIDENT OR INJURY. RAM SERVICE REPLACED THE TIE ROD ASSEMBLY BUT WITH THE SAME TYPE RECALL REPLACEMENT PARTS THAT FAILED 2 1/2 YEARS AFTER REPLACEMENT. I DO NOT FEEL CONFIDENT IN THE SAFETY OF THIS VEHICLE STEERING RELIABILITY.
Dec 07, 2017
EXCESSIVE STEERING WHEEL PLAY (+/- 3") AND ROAD WANDER. ADJUSTMENT WAS MADE TO THE STEERING GEAR BOX, BUT SYMPTOMS RETURNED AFTER 1 WEEK (APPROX. 200 MILES). SUSPECT BAD STEERING GEAR BOX.
Oct 30, 2017
TL* THE CONTACT OWNS A 2012 RAM 3500. WHILE DRIVING DOWN A HILL AT 65 MPH, THE CONTACT HEARD A CLUNKING NOISE. UPON INSPECTION, HE NOTICED THAT THE POWER STEERING PUMP MADE THE CLUNKING NOISE. THE CONTACT SEARCHED UNDERNEATH THE HOOD AND NOTICED LEAKAGE FROM THE STEERING GEAR BOX. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING GEAR BOX WAS LEAKING AND THAT THE VEHICLE NEEDED TO BE TAKEN TO A CHRYSLER DEALER. THE VEHICLE WAS TOWED TO ANCHORAGE CHRYSLER DODGE JEEP RAM CENTER (LOCATED AT 2601 E 5TH AVE, ANCHORAGE, AK 99501 (907) 276-1331) WHERE IT WAS DIAGNOSED THAT THE PITMAN ARM WAS DAMAGED AND LOOSE AND THE STEERING GEAR BOX NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS OUT OF WARRANTY. THE CONTACT WAS PROVIDED CASE NUMBER: [XXX]. THE FAILURE MILEAGE WAS 81,000. UPDATED 10/17/17*LJ THE CONSUMER STATED INDEPENDANT MECHANIC FLUIDS ARE BELOW CERTAIN FLUID LEVEL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Aug 16, 2017
+ 170 more complaints for this component
ELECTRICAL SYSTEM
21 complaints
Vehicle will, at random, completely lose all power while driving unexpectedly. There seems to be no cause that precipitates this loss of power. During the night, it is extremely dangerous, because the lights and everything go out.
May 01, 2023
My key fob ignition switch is going bad. The 1st time I noticed is when I was pulling my camper on vacation and the truck just shut off all the lights everything. I safely pulled over and then I tried to start it and it wouldn't start.. I then wiggled the key and then it started. I talk to other people that own rams and they say they have the same problem. So I talked to the dealer and they said the only thing they can do is replace the Ignition. Which could cost more than $600. Now I would think being that this is quite a common thing that Chrysler would take care of the problem before somebody gets hurt or even killed from their vehicle shouting off and not knowing what to do. There are videos on YouTube on how to Terra park and clean the Ignition but I don't think that is a good idea.
Feb 01, 2022
Key fob will randomly come loose when driving causing all systems to shut down. Shuts down fuel, steering, and power brakes. Any amount of vibration or small bump can cause it to shut down.
Dec 27, 2021
The WIN Module for the ignition system on my truck is faulty. There has been several time where I'm driving down the highway and the vehicle just shuts off completely. This disables my power steering and brakes. So I either have to shift into neutral and try to start the engine while rolling with a trailer hooked on behind me with no road shoulders to pull off on or if shoulders on road pull off and try to restart the truck then again. There has also been times when I start the truck that the dash lights just flash or the truck starts for a second and then shuts off again on its own with the key still turned to run. The dealer said that this has been happening a lot on these trucks and there is no recall for it. In my opinion this is a major safety hazard for myself and others traveling on the road.
Aug 18, 2021
RADIO QUITS WORKING INTERMITTENTLY DOESN'T MATTER IF MOVING OR STILL
May 08, 2019
+ 16 more complaints for this component
STEERING,SUSPENSION
19 complaints
ALL 4 BALL JOINTS HAVE REQUIRED REPLACING WITHIN THE FIRST 4 YEARS OF THE LIFE OF THE TRUCK.
Dec 07, 2017
PART 01: NOTICED PREMATURE INBOARD FRONT TIRE WEAR AND CUPPING ON BOTH LH AND RH FRONT TIRES AT AROUND 28000 MILES. PART 02: EXPERIENCED "DEATH WOBBLE" (UNCONTROLLABLE SHAKING OF VEHICLE, SEVERE SHAKING OF STEERING WHEEL, INABILITY TO STEER VEHICLE) AT APPROX 34500 MILES. THIS HAPPENED WHEN CROSSING RAILROAD TRACKS AT APPROXIMATELY 40 MPH. SHAKING STOPPED WHEN I BROUGHT THE TRUCK TO A COMPLETE STOP IN THE ROADWAY, WHICH NEARLY CAUSED AN ACCIDENT WITH A SEMI TRUCK FOLLOWING BEHIND. PART 03: TOOK VEHICLE TO TIRE SHOP TO PURCHASE 2 NEW FRONT TIRES, AND ALSO ASKED FOR STEERING ALIGNMENT. WAS TOLD AND SHOWN BY TIRE SHOP THAT ALIGNMENT COULD NOT BE PERFORMED DUE TO DEFECTIVE/WORN/LOOSE FRONT BALL JOINTS (BOTH SIDES, UPPER AND LOWER). VEHICLE HAS 35200 MILES WHEN NEW TIRES PURCHASED. TIRE SHOP SUGGESTED THAT ROOT CAUSE OF "DEATH WOBBLE" MIGHT BE DEFECTIVE BALL JOINTS. TIRE SHOP CONFIRMED PREMATURE TIRE WARE WAS CAUSED BY DEFECTIVE BALL JOINTS.
Aug 11, 2017
DRIVING ON INTERSTATE AT 65 MPH. AFTER HITTING AN ELEVATION BUMP WHERE A BRIDGE AND MAIN HIGHWAY JOIN THE STEERING IMMEDIATELY BEGAN TO SHIMMY VIOLENTLY. LOSS OF CONTROL WAS POSSIBLE. I BELIEVED I HAD A BLOWOUT OR STEERING LINKAGE FAILURE. I PUT ON THE 4 WAY FLASHERS AND MANAGED TO MAKE MY WAY TO THE EMERGENCY LANE. THE SHIMMY DISCONTINUED AFTER I SLOWED BELOW 40 MPH.. THIS COULD HAVE EASILY CAUSED A DISASTROUS AND EVEN FATAL SITUATION. THIS VEHICLE IS SOMETIMES USED TO TOW A 5TH WHEEL RV. IN ADDITION, THE VEHICLE WAS PURCHASED NEW, HAS NEVER BEEN IN AN ACCIDENT AND ONLY HAS APPROXIMATELY 21,000 MILES ON THE ODOMETER. THIS IS IN LINE WITH THE "DEATH WOBBLE" INFORMATION I FOUND ON LINE. THIS IS VERY SCARY AND UNACCEPTABLE!! I WAS ON A STRAIGHT STRETCH OF HIGHWAY AT THE TIME.
Jan 07, 2017
TL* THE CONTACT OWNS A 2012 RAM 3500. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED VIOLENT SHAKING, WHILE DRIVING APPROXIMATELY 58-74 MPH. IN ADDITION, THE VEHICLE EXPERIENCED THE SHAKING WHEN THE VEHICLE WAS DRIVEN OVER DIVOTS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THIRD STEERING STABILIZER, CONTROL ARM, TIE ROD NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000. UPDATED 04/07/16*LJ UPDATED 05/11/18*JB *TR
Dec 16, 2015
I HAVE OPTED FOR THE BUYOUT OPTION AND THE WAY THIS HAS BEEN HANDLED IS UNACCEPTABLE. I WAS EMAILED ON OCTOBER 26 WITH A BUYBACK OFFER. I ACCEPTED, AND FAXED THE PAPERWORK TO THEM THE NEXT DAY. NO ONE HAS EVER CALLED ME BACK. I CALLED THE IMPARTIAL SERVICES PHONE NUMBER AND ASKED FOR AN UPDATE. THEY COULD NOT TELL ME WHEN THIS PROCESS WOULD BE FINALIZED. IN MY OPINION, I WOULD THINK THAT I COULD BE INFORMED OF WHATS GOING ON THROUGHOUT THE PROCESS, AND THE BUYBACK IS TAKING WAY TO LONG. I DO NOT FEEL COMFORTABLE DRIVING THIS VEHICLE BECAUSE OF THE RECALLS THAT WERE NOT REPAIRED. THIS LEAVES ME WITHOUT A VEHICLE UNTIL THIS PROCESS IS FINALIZED.
Dec 15, 2015
+ 14 more complaints for this component
WHEELS
11 complaints
Drivers side rear wheel broke loose from hub and bounced into the opposing lane of traffic.
Sep 17, 2025
The contact owns a 2012 Ram 3500. The contact stated that after driving at an undisclosed speed, he stopped at the gas station and went inside to pay for fuel; however, when the contact returned to the vehicle, he became aware that the rear passenger’s side wheel was missing five studs. The contact stated that he was able to safely drive the vehicle to the dealer, where the wheel was inspected and the dealer was able to diagnose the failure; however, the vehicle was not repaired. The contact stated that there was a previous safety recall for the vehicle, but when the vehicle was taken for the recall repair, the recall repair was not completed; the wheels were only inspected. The manufacturer was made aware of the failure; however, the contact stated that the manufacturer originally approved completing the repair as a recall repair and then declined the approval. The failure mileage was approximately 307,000.
Aug 04, 2023
The contact owns a 2012 Ram 3500. The contact stated while driving 60 MPH, there was an abnormally roaring sound coming from the vehicle. The contact stated that while slowing down, the rear wheels detached from the wheel studs with the lug nuts. The vehicle was towed to the dealer and the contact was informed that the lug nuts were torqued too tight on the studs. The contact referenced NHTSA Campaign Number: 21V398000 (Wheels). The vehicle was repaired. The contact stated that he also noticed that the lug nuts on the front wheels were missing. The dealer and the manufacturer were notified of the failure. The contact was informed that the repair would be an out-of-pocket expense. The failure mileage was 247,000.
Jul 26, 2022
The contact owns a 2012 Ram 3500. The contact received notification for NHTSA Campaign Number: 21V398000 (Wheels) however, the part to do the recall repair was unavailable. The dealer was made aware of the issue and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Aug 06, 2021
While driving down the highway, 7 of 8 lug studs of the right front wheel spontaneously broke off. Vehicle became difficult to control and steer. The one remaining lug stud kept the wheel on long enough to pull onto the shoulder of the road. This was a heavily travelled interstate highway. My safety and the safety of other motorists was at high risk. Broken lug studs are available for inspection. All of them broke at the location where the threads end at the shoulder of the bolt. I had recently performed brake service and the wheels were mounted and properly torqued to manufacturer specifications. No police report or dealer inspection. I made the repairs. No prior warning of the problem. This is identical to the problem a friend had with his Ram dually, that is now in a recall. Part number is 6509866AA. I have owned this vehicle since it was new.
Jun 08, 2021
+ 6 more complaints for this component
POWER TRAIN
11 complaints
Valve body issue
May 21, 2024
TL* THE CONTACT OWNS A 2012 RAM 3500. WHILE DRIVING AT AN UNKNOWN SPEED, AN ABNORMAL NOISE OCCURRED, THE VEHICLE LOST POWER, AND BECAME UNCONTROLLABLE. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD AND NOTICED THAT THE TRANSFER CASE SHATTERED AND WAS ON THE GROUND. ALSO, THE FRONT AND REAR DRIVESHAFTS WERE DETACHED. THE VEHICLE WAS TOWED TO A TRANSMISSION SHOP WHERE IT WAS DIAGNOSED THAT THE TRANSFER CASE NEEDED TO BE REPLACED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 94,000.
Oct 24, 2019
DIFFERENTIAL OUT, 54,000 MILES, EITHER FAULTY WORKMANSHIP OR FAULTY PARTS.
Feb 21, 2019
REAR DIFFERENTIAL SEIZED A SECOND TIME, 9000 MILES AFTER IT WAS REPAIRED. A PINION BO
Mar 09, 2018
WHILE DRIVING UPHILL I INCURRED LOSE OF POWER TO THE REAR WHEELS. IT GAVE A SMALL SHAKE AND I LOST POWER CAUSING MY RPM TO RAISE. PULLED THE TRUCK OVER ONTO SIDE OF ROAD AND CHECKED FOR ANY POSSIBLE LEAKS OR DAMAGE AND NOTICE NONE. WHILE DRIVING THE TRUCK AGAIN I ONLY HAD FIRST GEAR. THERE IS A RECALL BY DODGE REFERENCED AS THE N50 AND DODGE IS TELLING ME THIS DOES NOT PERTAIN TO MY PICKUP HOWEVER, THE SYMPTOMS IN MY TRUCK ARE THE SAME AS THE N50 RECALL.
Feb 08, 2018
+ 6 more complaints for this component
SUSPENSION
9 complaints
TL* THE CONTACT OWNS A 2012 RAM 3500. WHILE DRIVING 40 MPH, THE FRONT END OF THE VEHICLE WOBBLED VIOLENTLY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.
Aug 25, 2016
TL* THE CONTACT OWNS A 2012 RAM 3500. AFTER DRIVING 50 MPH OVER DIVOTS, THE FRONT END OF THE VEHICLE EXPERIENCED SEVERE VIBRATION. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.
Aug 03, 2016
THE TRACK BAR BRACKET CRACKED. THE CRACK IS LOCATED 2 INCHES ABOVE BOLT HOLE. IT DIDN'T CRACK AT THE WELD. I NOTICED IT WHEN THE TRUCK BECAME A LITTLE HARDER TO CONTROL , ZIG ZAGGING IN THE LANE. I HAD IT TEMPORARILY WELDED BUT UNKNOWN STRAIN CAUSING CONTINUING FAILURES IN BRACKET.
Mar 30, 2016
TL* THE CONTACT OWNS A 2012 RAM 3500. WHILE THE VEHICLE WAS BEING REVERSED, THE DRIVER SIDE LOWER BALL JOINT THAT WAS ATTACHED TO THE PITMAN ARM FRACTURED. THE VEHICLE WAS TOWED TO THE DEALER AND REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE VIN AND FAILURE MILEAGE WERE UNAVAILABLE.
Jan 25, 2016
DRIVING ON SNOW COVERED ROAD I STARTED HEARING A BANGING NOISE. JACKED UP TRUCK THIS MORNING AND DISCOVERED A LOT OF UP AND DOWN MOVEMENT IN BALL JOINTS. THIS TRUCK HASN'T EVEN BEEN OFF ROAD, DODGE HAS HAD THIS ISSUE FOR YEARS, IT'S TIME TO GET THESE ISSUES RESOLVED. I AM A FLEET MANAGER, WE HAVE DODGE, FORD AND GM, DODGE IS THE ONLY TRUCK WITH FRONT END PROBLEMS. PLEASE HELP US GET THIS ISSUE TAKEN CARE OF. MY TRUCK HAS JUST OVER 38,000 MILES, AND HAS NEVER BEEN ABUSED, EVEN IF IT WAS, BALL JOINTS SHOULD NEVER GO OUT AT THIS MILEAGE. *TR
Jan 05, 2015
+ 4 more complaints for this component
ENGINE
8 complaints
Break down of high pressure fuel pump causing lose of power and complete replacement of the fuel system
Oct 20, 2021
WATER PUMP FAILURE, VEHICLE EQUIPPED WITH A CONCENTRIC WATER PUMP WITH NO WEEPHOLE. SAME CONCERN AS T51 WATER PUMP RECALL AFFECTING 2013-2017 RAM TRUCKS WITH 6.7 DIESEL ENGINE. THIS VEHICLE BUILT 12/2012 BUT IS CONSIDERED A 2012 NOT A 2013. CURRENT RECALL APPLIES TO 2013 MODELS BUILT AFTER OCT 24TH 2012.
Dec 10, 2020
TL* THE CONTACT OWNS A 2012 RAM 3500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS AN ABNORMAL SOUND COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO GRIFFIN CHRYSLER DODGE JEEP RAM (1121 S MAIN ST, JEFFERSON, WI 53549) WHERE THE VEHICLE WAS DIAGNOSED AND IT WAS DETERMINED THAT THE WATER PUMP BEARING WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 17V562000 (ENGINE AND ENGINE COOLING) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 37,000.*LN*JB *JS*DT CONSUMER STATED ENGINE AND WATER PUMP BOTH SUBJECT TO A RECALL BUT VEHICLE WAS NOT INCLUDED IN THE RECALL.*JB
Jul 28, 2020
THE 2012 DODGE RAM 3500 4X4 6.7 DIESEL WILL INTERMITTENTLY STOP RUNNING. THE GAUGES WILL ALL GO DEAD, THE ENGINE WILL STOP RUNNING AND WILL NOT START UP AGAIN UNTIL THE VEHICLE IS COMPLETELY STOPPED, PUT IN PARK AND KEY TURNED OFF AND THEN BACK ON AGAIN. IT DOES NOT MATTER IF THE VEHICLE IS AT HIGH OR LOW SPEEDS, WITH OR WITHOUT A LOAD, PULLING A TRAILER OR RUNNING EMPTY. ONCE IT HAS STARTED BACK UP, IT MAY RUN FOR A COUPLE OF WEEKS OR A COUPLE OF HOURS BEFORE IT DOES IT AGAIN. IT DOES NOT SEEM TO BE AFFECTED BY TEMPERATURE OR WEATHER BECAUSE IT HAS HAPPENED IN HOT AND COOL WEATHER AND WET AND DRY CONDITIONS. YESTERDAY IT HAPPENED WHEN I WAS MERGING ONTO THE FREEWAY AT 70 MPH. LAST WEEK IT HAPPENED WHEN I WAS PULLING OUT OF MY DRIVEWAY AT LESS THAN 5 MPH. ROAD SURFACE DOES NOT SEEM TO CREATE THE CONDITION FOR THE PROBLEM TO HAPPEN EITHER BECAUSE I HAVE BEEN ON BOTH SMOOTH SURFACES WHEN IT HAPPENED AND ON DIRT ROADS HAPPENED, ALWAYS AT VARIOUS SPEEDS. HAS ANYONE ELSE EXPERIENCED THIS PROBLEM OR IS THIS TRUCK JUST AN ODDITY?
Aug 16, 2017
WHILE DRIVING THE VEHICLE COMPLETELY LOOSES ALL POWER,PRESS ON THE ACCELATOR AND NOTHING AND AFTER ABOUT 6 SECONDS IT'S BACK TO NORMAL,,THIS HAS HAPPENED ON THE FREEWAY AND ON CITY STREETS...I CALLED CHRYSLER ABOUT THE PROBLEM AND WAS TOLD THERE WAS NO RECALL AND FOR ME TO TAKE IT IN TO THE DEALER AND TELL THEM ABOUT IT,I TOOK IT IN TODAY AND THEY CHECKED FOR TROUBLE CODES AND SAID THERE WERE NONE AND NO RECALLS WERE ON THE TRUCK FOR THAT PROBLEM AND THERE WAS NOTHING THEY COULD DO ABOUT IT...THE TRUCK IS A DIESEL AND ONLY HAS 32000 MILES...AND HAS NO WARRANTY.
Nov 06, 2015
+ 3 more complaints for this component
SERVICE BRAKES
8 complaints
WHILE IN MOTION MY FOOT BRAKE DOES NOT SEND ENOUGH VOLTAGE TO THE ELECTRIC BRAKES ON MY TOY HAULER 5TH WHEEL TRAILER. I HAVE TO USE THE HAND BRAKE LEVER TO SAFELY STOP THE TRAILER.. WHILE STOPPED MY FOOT BRAKE SENDS 3.4 VOLTS TO THE TRAILER WHILE THE HAND BRAKE SENDS 12 VOLTS (THE GAIN IS TURNED TO ITS HIGHEST). WITH THE IGNITION OFF, THE BRAKE LIGHTS ON THE TRUCK TO DO NOT ACTIVATE WITH THE FOOT BRAKE PEDAL. MY LOCAL RAM DEALER DOES NOT KNOW WHAT THE PROBLEM IS, NOR HAVE THEY HEARD FROM CHRYSLER. THE APPOINTMENT WIT THE RAM DEALER WAS ON JULY 10, 2019.
Jul 18, 2019
BRAKE TRANSMISSION SHIFT INTERLOCK RECALL, NHTSA RECALL #17V-821, RECALL DATE 01/04/2018. I HAVE CONTACTED THE LOCAL DEALERSHIP-SERVICE DEPARTMENT ON NUMEROUS ATTEMPTS AND I AM BEING TOLD PARTS ARE NOT AVAILABLE AT THE TIME FOR SAID RECALL.
Jul 17, 2019
WHEN STEPPING ON THE BRAKES WHILE PULLING MY 40 FT TOY HAULER POWER IS NOT BEING SUPPLIED TO THE ELECTRIC BRAKES. IF THE ELECTRIC BRAKES ARE APPLIED BY HAND THEN POWER IS SUPPLIED. ALSO, THE BRAKE LIGHTS TO DO NOT COME ON ON THE TRUCK WHEN THE FOOT BRAKE IS APPLIED UNLESS THE ENGINE IS RUNNING. THIS TRUCK HAS THE FACTORY INSTALLED INTEGRATED BRAKE CONTROLLER. THE FUSE FOR FEEDING POWER TO THE TRAILER BRAKE IS GOOD.
Jun 21, 2019
THE OEM TRAILER BRAKE CONTROLLER WILL SHOW A "TRAILER BRAKES DISCONNECTED", "CHECK TRAILER BRAKES" THIS IS A RANDOM MESSAGE AND CHECKING THE WIRING SHOWS NO PROBLEMS. THE DEALERS APPEAR TO BE CLUELESS ABOUT THE ISSUE AND BLAME THE OWNERS TRAILER. THE WARNING ON THE DASH DISPLAY AND ON THE OEM TRAILER BRAKE WILL DISPLAY AT ANY SPEED AND WITHOUT BRAKE APPLICATION. THERE ARE REPEATED POSTS ON THE VARIOUS INTERNET FORUMS WITH NO CORRECTION AVAILABLE, AND SINCE IT IS A INTERMITTENT PROBLEM, VERY HARD TO DIAGNOSE.
Jul 08, 2016
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Aug 25, 2014
+ 3 more complaints for this component
ENGINE,FUEL/PROPULSION SYSTEM
7 complaints
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE RECALL PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Sep 23, 2015
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/8 UPDATED 10/26/2017*CN
Jun 24, 2015
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
May 04, 2015
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. BOTH THE DEALER AND MANUFACTURER STATED A REMEDY HAD NOT YET BEEN DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Apr 15, 2015
TL* THE CONTACT OWNS A 2012 DOGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) HOWEVER, THE VEHICLE WAS UNABLE TO BE SERVICED UNDER THE RECALL BECAUSE THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Mar 17, 2015
+ 2 more complaints for this component
FUEL/PROPULSION SYSTEM
7 complaints
THIS TRUCK HAS BEEN UNDER RECALL FOR A LONG TIME NOW AND EVERYTIME WE HAVE TRIED TO TAKE IT TO THE DEALER WE ARE TOLD THAT THE PARTS ARE NOT AVAILABLE YET. THIS TRUCK IS A RESPONSE/COMMAND VEHICLE FOR OUR FIRE PROTECTION DISTRICT AND IS DRIVEN BY THE FIRE CHIEF. HOW MUCH LONGER DO WE HAVE TO WAIT. CHRYSLER SAID THEY WOULD CONTACT US AGAIN BY MAIL, WITH A FOLLOW-UP RECALL NOTICE, WHEN THE REMEDY PART IS AVAILABLE. WILL IT EVER BE READY? RECALL # P65 / NHTSA 14V - 635. *TR
Apr 20, 2015
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTICE OF NHTSA CAMPAIGN NUMBER: 14V635000 (FUEL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Apr 01, 2015
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTICE OF NHTSA CAMPAIGN NUMBER: 14V635000 (FUEL SYSTEM); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.
Mar 31, 2015
TL*THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING , FUEL SYSTEM, DIESEL) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT DID NOT EXPERIENCE A FAILURE.
Mar 03, 2015
I WAS TOWING A 5TH WHEEL AND THE CHECK ENG. LIGHT COME ON AND THE TRUCK STALLED WHENT FROM 60MPH. TO 30 MPH. I STOPED FOR THE NIGHT IN THE MORNING I GOT IT TO HOLIDAY DODGE IN AUSTIN MN. AND WAS TOLD THE A CODE OF P0087 WAS ON AND IT WAS A LOW FUEL RAIL PERSSURE. BUT THE PART NEED WAS ON BACK ORDER AND NO DODGE SHOPE HAD ONE IT WOULD TAKE 4 TO 6 WEEKS TO GET ONE. AFTER THIS REPAIR WAS DONE IT HAS BEEN INTO DODGE 8 TIME FOR THE SAME THING AND HAS COST ME A LOT. BUT I STELL DON'T HAVE A SEFE TRUCK. ITS NOT SAFE DO TO THE TRUCK RUNING AT 60MPH THEN DROPING TO 30MPH OR NOT RUNING AT ALL. TOWING A TRAILER AND THE ENG. STOPS ON THE INTERSTATE TRYING TO GET THE TRUCK AND TRAILER OFF THE HIGHWAY WITH NO POWER IS NOT SAFE.
Feb 23, 2015
+ 2 more complaints for this component
UNKNOWN OR OTHER
5 complaints
AFTER STOPPING AT STOP SIGN, VEHICLE TURNED OFF AFTER HITTING BUMP AT 10MPH IN INTERSECTION. KEY CAME LOOSE IN IGNITION. VEHICLE LOST POWER BREAKS AND POWER STEERING. VEHICLE WAS DIFFICULT TO RESTART. THERE ARE NO, NOR HAS THERE BEEN ANY KEYS OR WEIGHT ADDED TO KEY SINCE PURCHASE IN EARLY 2016.
Apr 23, 2018
TRUCK STARTED ON FIRE IN THE MIDDLE OF THE NIGHT AND BURNT DOWN. REAR TAIL LIGHTS WERE FLICKERING ON AND OFF PRIOR TO FIRE STARTING - WE HAVE VIDEO. NOTE: VEHICLE HAD NOT BEEN MOVED OR STARTED IN SEVERAL WEEKS LEADING UP TO THIS EVENT. *DT *DT*JB
Apr 10, 2018
2012 DODGE RAM 3500. CONSUMER WRITES IN REGARDS TO PROBLEMS WITH CRANKCASE AND TRANSMISSION FAILURE. *LD *TR
Mar 29, 2018
EXPERIENCING DEAD PEDAL OR VERY SLUGGISH THROTTLE RESPONSE SOMETIMES ENGINE DOES NOT RESPOND FOR MORE THAN 5 SECONDS. VEHICLE HAS BEEN TAKEN TO DEALERSHIP MULTIPLE TIMES, TECHNICIANS SAY THEY CAN NOT DO ANYTHING BECAUSE THE VEHICLE DOES NOT SHOW TROUBLE CODES.
Dec 31, 2017
THE FIRST TIME WAS AROUND THE FIRST OF APRIL 2013, IT HAPPENED WE WERE STOPPED AT THE END OF DRIVEWAY WHEN THE TRUCK SUDDENLY SURGED FORWARD SO I SHOVED ON THE BRAKE AND STOPPED IT! ANOTHER TIME WE WERE AT A BUSY INTERSECTION STOPPED AT A RED LIGHT WHEN THE TRUCK SUDDENLY SURGED FORWARD LUCKILY I GOT IT STOPPED BEFORE IT WENT ALL THE WAY INTO ONCOMING TRAFFIC, THIS TIME I HAD TWO OF MY GRANDKIDS WITH ME! I'VE TOOK IT TO TWO DIFFERENT DODGE DEALERSHIPS NETHER COULD FIND A PROBLEM. IT HAS HAPPENED SEVERAL OTHER TIMES TO MABY TO LIST EVEN IF I COULD REMEMBER ALL OF THEM. AFTER THE LAST TIME I PARKED IT I'M SCARED TO DRIVE IT ESPECIALLY WITH MY GRANDKIDS AND OTHER FAMILY MEMBERS! PLEASE LET ME KNOW WHAT I CAN DO!
Aug 03, 2015
EXTERIOR LIGHTING
5 complaints
PURCHASED VEHICLE NEW IN FEBRUARY, 2012. IN FEBRUARY, 2012, PASSENGER HEADLIGHT WOULD BLINK AND GO OFF, INTERMITTENTLY. DEALER TESTED AND REPLACED TIPM (TOTALLY INTEGRATED POWER MODULE) COMPUTER. APPEARED TO BE WORKING CORRECTLY. IN MARCH, 2016, PASSENGER LOW BEAM HEADLIGHT BEGAN WORKING INTERMITTENTLY, AND IS NOW NON-FUNCTIONAL. WORKS ON HIGH BEAM. I HAVE REPLACED THE BULB WITH A KNOWN GOOD BULB. SAME PROBLEM. TIPM IS OUT AGAIN. REPAIR IS HUNDREDS OF DOLLARS FOR A PART THAT IS CLEARLY DEFECTIVE. ANECDOTAL REPORTS OF SAME PROBLEM BY HUNDREDS OF OWNERS. THIS IS A SERIOUS SAFETY PROBLEM AND MAKES OPERATOR OF VEHICLE IN VIOLATION OF TRAFFIC LAWS. CONTACTED MANUFACTURER, BUT THEY REFUSED TO COVER THE REPAIR.
Jun 13, 2016
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. WHILE DRIVING 65 MPH IN THE RAIN, THE HEADLIGHTS BECAME INOPERABLE WHEN THE WINDSHIELD WIPERS WERE TURNED OFF. THE FAILURE OCCURRED THREE TIMES. THE HEADLIGHTS OPERATED IN THE MANUAL SETTING, BUT FAILED IN THE AUTOMATIC SETTING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000.
Jul 10, 2015
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. WHILE DRIVING AT APPROXIMATELY 65 MPH, THE PASSENGER SIDE HEADLIGHT FAILED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE WIRE HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED THREE TIMES, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. THE VIN WAS UNAVAILABLE.
Feb 26, 2015
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE HEADLIGHTS FAILED. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THERE WERE BROKEN WIRES IN THE HARNESS THAT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MECHANIC HAD TO REPAIR THE PIN CONNECTOR BUT TO NO AVAIL. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATELY FAILURE MILEAGE WAS 15,000.
Jan 09, 2014
I BOUGHT THIS TRUCK NEW IN 2011 BUT I HAVE BEEN DEPLOYED TO AFGHANISTAN FOR THE LAST 1.5 YEARS AND THE TRUCK SITS IN THE SHOP MOST OF THE TIME. MY WIFE KEPT TELLING ME ON THE PHONE THAT WHEN SHE HAS TO DRIVE OUR TRUCK AT NIGHT IT WAS LIKE THE HEADLIGHTS WERE NOT EVEN TURNED ON AND SHE CAN NOT SEE THE ROAD AT NIGHT . I DROVE THE TRUCK ON MY R&R AND I WILL SAY THE TRUCK HAS SOME VERY VERY POOR HEADLIGHTS. IT'S LIKE A HEADLIGHT IS OUT OR SOMETHING BUT THEY BOTH WORK. THEY ARE BRIGHT BUT THE BEAM IS NOT FOCUSED OR SOMETHING, I COULD HARDLY SEE AT ALL DRIVING THE TRUCK AT NIGHT, THEY DON'T SHINE ANY DISTANCE DOWN THE ROAD. IF YOU DRIVE MORE THAN 50 MPH YOU ARE OUT DRIVING THE HEADLIGHTS CAPABILITY. I GOOGLED 2012 RAM HEADLIGHT ISSUES AND THERE IS A TON OF COMPLAINTS ABOUT HOW POOR THE HEADLIGHTS ARE ON THESE TRUCKS. *TR
Jun 19, 2013
AIR BAGS,ENGINE,FUEL/PROPULSION SYSTEM
4 complaints
This truck has had to have several high temp burnoffs because of failures in the EGR and Carbon build up. The recent recall for Rams does not cover the 2012, and began at 2013, however, we are experiencing the same exact issues with the same type of system. In addition, we have had repeated airbag issues due to the positioning of the cockspring and wiring getting choked out.
Sep 22, 2025
TL* THE CONTACT OWNS A 2012 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V352000 (AIR BAGS) AND 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL). HOWEVER, THE PARTS TO DO THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE.
Jul 18, 2016
TL* THE CONTACT OWNS A 2012 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) AND 15V459000 (AIR BAGS), HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Dec 18, 2015
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM) AND A5V459000 (AIR BAGS). THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Nov 03, 2015
ENGINE AND ENGINE COOLING,FUEL SYSTEM, DIESEL
4 complaints
The contact owns a 2012 Ram 3500. The contact stated that while that while the vehicle was in for service, the independent mechanic discovered fuel leaking from the fuel filter heater assembly. The contact was advised that the fuel filter heater assembly needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was informed that the vehicle was previously repaired under NHTSA Campaign Number: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 202,000.
Mar 11, 2025
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. UPDATED 7/7/15*CN THE CONSUMER STATED THE VEHICLE WAS FIXED. UPDATED 07/14/15*JB
May 12, 2015
TL*THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) AND STATED THAT THE DEALER WAS UNABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE TO REPAIR THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE TO SCHEDULE THE RECALL REPAIR. THE CONTACT STATED THE VEHICLE WAS DRIVING EXTREMELY ROUGH WHILE WAITING FOR THE PART TO REPAIR THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE. THE CONSUMER STATED THE RECALL HAS NOT BEEN RECTIFIED. UPDATED 12/22/15. *JB
Mar 03, 2015
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 01/23/15*LJ UPDATED 6/8/2015 *JS
Dec 09, 2014
AIR BAGS
4 complaints
2 days ago my vehicle was in a wreck. A car T-bone the truck on the passenger side, causing the axle to break and the wheel to deflate. The airbag did not deploy during this accident, even though the car was rammed into a pole. Causing Slight injury to the driver.
Jul 13, 2023
TL* THE CONTACT OWNS A 2012 RAM 3500. WHILE OPERATING THE VEHICLE, THE PASSENGER SIDE AIR BAG INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO FREMONT MOTORS OF CASPER (6101 E. 2ND ST, CASPER, WY) WHERE IT WAS DIAGNOSED THAT THE PASSENGER SIDE AIR BAG SENSOR WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 105,000. *PM*JB
Oct 30, 2019
TL* THE CONTACT OWNS A 2012 RAM 3500. WHILE OPERATING THE VEHICLE, THE PASSENGER SIDE AIR BAG SENSOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO FREMONT MOTORS OF CASPER (6101 E. 2ND ST, CASPER, WY) WHERE IT WAS DIAGNOSED THAT THE PASSENGER SIDE AIR BAG SENSOR WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 105,000.
Oct 30, 2019
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V459000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Oct 09, 2015
POWER TRAIN,ENGINE
3 complaints
SOMETHING IN TRANSMISSION (68RFE) FAILED AND DUMPS FLUID OUT OF THE TRANSMISSION DIP STICK TUBE ONTO THE TURBO WHICH COULD CAUSE A FIRE. THIS HAPPENED WHILE DRIVING AND SMOKE STARTED COMING OUT OF ENGINE COMPARTMENT. I WAS DRIVING ON A CITY STREET IN THE TOWN I LIVED.
Sep 30, 2020
TL* THE CONTACT OWNS A 2012 RAM 3500. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN); HOWEVER, THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT RECEIVED A RECALL NOTICE. THE CONTACT STATED THAT THERE HAD BEEN ENGINE AND TRANSMISSION FAILURES WITH NO SOLUTION FROM CENTRAL JEEP CHRYSLER DODGE RAM OF RAYNHAM (191 US-44, RAYNHAM, MA 02767, (508) 823-0101) AFTER SEVERAL REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) AND 13V344000 (POWER TRAIN). THE MANUFACTURER ISSUED 13 TSBS FOR THE ENGINE AND 1 TSB FOR THE POWER TRAIN. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Feb 28, 2018
SCR CATALYST SYSTEM, ENGINE LIGHT ON FOR IT, EVERY OTHER RTUCK WITH THIS SYSTEM HAS BEEN RECALLED ALREADY
Aug 09, 2017
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
2 complaints
The key loses contact and vehicle shuts off at random times. The vehicle is not able to be steered when shut off happens. Could very easily cause an accident. It has happened driving on the highway at highway speeds and also on county roads driving slower. There are no warning messages. I have inspected it myself and believe the ignition box needs replaced
Aug 01, 2024
The ignition shuts off when you hit a slight bump or touch the key. This is even when driving! The truck shuts off and losses complete power, brakes, steering and lights! This is a huge problem after Googling this is happening on 2009- 2019 ram truck models. We have had near misses while pulling a horse trailer and 5th wheel! This should be a recall it's very dangerous! Checking dodge Chrysler is aware of this issue because the 2020 models have different win modules and fobs. HELP
Jun 21, 2021
STRUCTURE
2 complaints
The contact owns a 2012 Ram 3500. The contact stated that while reversing at approximately 1 MPH, the front driver’s tie rod fractured and put a whole in the aluminum wheel. The contact who works as an independent mechanic completed the repair. The contact stated that a recall repair for the driver’s side outer tie rod had been completed in July 2019. The manufacturer was not made aware of the failure. The failure mileage was approximately 97,000.
Aug 28, 2023
THE SPARE TIRE HEAT SHIELD BROKE FROM STRESS POSING A RISK OF FALLING OFF DURING DRIVING. THIS POSES A RISK OF DAMAGE TO VEHICLE AS WELL AS A RISK OF BECOMING HAZARDOUS DEBRIS TO OTHER DRIVERS. BECOMING HAZARDOUS DEBRIS COULD RESULT IN CAUSING AN ACCIDENT RESULTING IN SERIOUS INJURY OR DEATH. THIS PROBLEM WAS FOUND WHILE CONDUCTING A VISUAL INSPECTION OF THE UNDERNEATH OF THE VEHICLE DURING ROUTINE MAINTENANCE.
Aug 14, 2016
TIRES
2 complaints
The contact owns a 2012 Ram 3500 equipped with Duraturn Tires, Tire Line: Travia A/T, Tire Size: 235/85/R17, DOT Number: DOTUFPPFLB1117. The contact stated that while driving at 60 MPH, the two front tires made abnormal sounds. The contact stopped and inspected the tire and became aware that the treads on both tires had separated. The contact stated that he purchased the tires from Pro Puller and contacted the store and made them aware of the failure. The contact stated that he was advised to contact the NHTSA Hotline to file a safety complaint because there had been several failures reported regarding the tires. The manufacturer was not made aware of the failure. The failure mileage was 92,500.
Jul 19, 2023
TL* THE CONTACT OWNS A 2012 RAM 3500 EQUIPPED WITH FEDERAL COURAGIA MT N/A TIRES, SIZE: 35/12.5/20 (NA). WHILE DRIVING 70 MPH, THE REAR PASSENGER TIRE STARTED TO VIBRATE ABNORMALLY. THE CONTACT NOTICED EVIDENCE OF TREAD SEPARATION. THE TIRE WAS NOT REPLACED. THE MANUFACTURER AND THE DEALER WERE NOT MADE AWARE OF THE FAILURE. THE TIRE FAILURE MILEAGE WAS APPROXIMATELY 25,000 AND THE VEHICLE FAILURE MILEAGE WAS 129,071.
Jul 25, 2017
ELECTRICAL SYSTEM,ENGINE
2 complaints
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT PULLED OVER TO THE SIDE OF THE ROADWAY AND WAITED FOR SEVERAL SECONDS BEFORE RESTARTING THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO THE NHTSA HOTLINE TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS 110,386.
Jul 15, 2020
WHILE DRIVING ON THE FREEWAY AT 50MPH WENT TO ACCELERATE TO PASS A TRUCK AND NOTHING HAPPENED. DEAD PEDAL, A BIG TRUCK WAS COMING UP BEHIND ME AND HE HAD TO HIT THE BRAKES AS I WAS NOW IN THE LEFT LANE. HE WENT TO THE RIGHT TO AVOID ME. THIS HAS HAPPENED COUNTLESS TIMES. DEALER CANNOT FIGURE OUT THE PROBLEM, AS NO CODES ARE SET. THEY HAVE REPLACED THE APPS, WHICH IS THE GAS PEDAL, THE BRAKE LIGHT SWITCH, THE ECM, THE EGR. NONE OF THESE MADE A DIFFERENCE. BEEN BACK AT LEAST TEN TIMES FOR THEM TO PUT TRUCK ON THERE COMPUTER, AND NO CODES. THEY SAY, CAN'T FIX WHAT THEY DON'T SEE. DEALER LEFT THE WORK ORDER OPEN FOR A LONG TIME SO NO EVIDENCE OF ALL THE COME BACKS WERE RECORDED. DEALER IS 40 MILES AWAY. TWICE IN ONE MINUTE, ONE TIME ONLY TRUCK WOULD NOT MOVE FROM A STOPLIGHT. THIS ONLY HAPPENED ONE TIME. I CAN MAKE THE TRUCK DO ITS DEAD PEDAL THING, BUT ITS OUT OF WARRANTY. IT HAS SOMETHING TO DO WITH THE EXHAUST BRAKE. IT SOUNDS LIKE THE BRAKE IS ON, PUMPING THE PEDAL DOES NO GOOD, JUST PUT IT TO THE FLOOR WAIT 3 OR MORE SECONDS AND WILL DOWNSHIFT AND OFF WE GO. LIKE I SAID, WHEN GOING TO PASS, MOVING INTO THE LEFT LANE ON A HILL AND NOTHING HAPPENS, JUST A LITTLE SCARY. I THINK IT IS A SAFETY ISSUE, IT COULD CREATE AN ACCIDENT. REAR ENDED.. *TR
Aug 24, 2014
POWER TRAIN,ELECTRICAL SYSTEM
2 complaints
WHILE DRIVING CHECK ENGINE LIGHT CAME ON, TOOK IT TO THE MECHANIC SHOWS MULTIPLE FAULT CODES. MECHANIC AND DEALER CANNOT FIND CAUSE OF CODES. REPLACED EVERY SENSOR AND COMPUTER 2 TIMES STILL HAS THE SAME CODES.
Dec 30, 2019
THE 1ST TIME THIS HAPPENED WAS AS I WAS ROUNDING A CORNER, ONTO A ROAD I WAS TURNING ONTO. I PUSHED ON THE THROTTLE PEDAL AND NOTHING HAPPENED. THE PEDAL WAS DEAD !!! AFTER 2-3 SECONDS OF HOLDING THE PEDAL DOWN, THE ENGINE CAME TO LIFE AND SPED UP. SENSE THEN, THIS HAS HAPPENED MORE FREQUENTLY. WHEN STARTING FROM A STOP LIGHT, GOING AROUND CORNERS AND CURVES. IT HAPPENS AFTER LEAVING OFF THE THROTTLE, BEFORE PASSING, THEN A DEAD PEDAL TRYING TO SPEED UP TO PASS. THIS IS SPECIALLY DANGEROUS WHEN I AM PULLING MY 5TH WHEEL TRAILER AND NEED THE POWER TO HELP CONTROL THE TRUCK AND TRAILER !! HAVING THE CRUSE CONTROL ON OR OFF SEEMS NOT TO MAKE A DIFFERENCE. AFTER PRESSING AND GETTING A DEAD THROTTLE, THE POWER COMES BACK, AFTER HOLDING THE PEDAL DOWN FOR A FEW TO SEVERAL SECONDS. THIS MAY CAUSE AN ACCIDENT, BY A POSSIBLE REAR-END ACCIDENT FROM ANOTHER VEHICLE. I HAD THIS HAPPEN ON A 2000 FORD 250 DIESEL AND THE THROTTLE PEDAL WAS REPLACED AND IT SOLVED THE DEAD PEDAL SITUATION. I'M FRIGHTENED OF GET STRANDED IN THE MOUNTAINS OR IN THE DESERT AS I TRAVEL ACROSS THE USA, WHERE I CAN'T GET CELL PHONE RECEPTION FOR HELP.
Aug 10, 2015
ELECTRICAL SYSTEM,VISIBILITY
2 complaints
WHILE DRIVING DOWN THE ROAD THE REAR PASSENGER DOOR WINDOW SWITCH CAUGHT FIRE AND BEGAN FILLING THE VEHICLE WITH SMOKE, ALL WINDOWS WERE UP AT TIME OF FIRE. DRIVER WAS ABLE TO PULL OVER AND RIP DOOR PANEL OFF TO PUT OUT FIRE. *DT*JB
Jan 03, 2019
DRIVER SIDE CONTROL FOR POWER WINDOWS/POWER LOCKS - SMOLDERED, SMOKED AND THEN STARTED SMALL FIRE. LOTS OF SMOKE - TO THE POINT WE WERE SICK FROM FUMES. DOORS AND WINDOW POWER OPERATION CEASED. THE ENTIRE CONTROL PANEL MELTED AND NEED TO BE EXTINGUISHED. *TR
Dec 10, 2013
STEERING,SERVICE BRAKES
2 complaints
HISSING NOISE COMING FROM HYDROBOOST AREA. WHILE DRIVING AND WHEN STOPPED WITH ENGINE RUNNING THERE IS A HISSING NOISE UNDER THE DASH. DEPRESSING THE BRAKES, THE NOISE QUIETS. WHEN TURNING THE STEERING WHEEL, THE NOISE QUIETS. UPON FURTHER INVESTIGATION THE NOISE IS COMING FROM THE HYDROBOOST AREA.
Nov 29, 2017
WHILE DRIVING SOUTH HAULING A HORSE TRAILER ON A TWO LANE HIGHWAY, MY TRUCK WOULD HIT A SLIGHT BUMP OR RIDGE IN THE ROAD AND START VIOLENTLY SHAKING. THE ONLY REMEDY IS TO SLOW TO A STOP. THE STEERING WHEEL SHAKES VIOLENTLY, IT IS HARD TO STEER, THE BRAKES CAN'T SLOW LIKE NORMAL. IT IS A DANGEROUS NOT ONLY TO OCCUPANTS IN THE VEHICLE, BUT TO OTHER PEOPLE ON THE ROAD. THIS VEHICLE IS A HAZARD TO EVERYONE!!!! *TR
Jun 25, 2014
STEERING,AIR BAGS
2 complaints
TRUCK HAD ACCIDENT STEERING JUST LIKE LOCK UP AND MAKES SINCE WHY ACCIDENT ACCURED FROM RECALLS ON STEERING AND AIR BAGS DID NOT GO OFF NOW INNSURANCE CO MADE IT A REBUILT OR SALVAGE TITLE SO FCA HAS THE BUY BACK PROGRAM BUT WILL GET A DEDUCTION IN PRICE FOR BUY BACK THERE HAS BEEN 0 RECALLS DONE IF WE HAD KNOWN OF RECALLS ACCIDENT COULD OF BEEN PREVENTED WOULD LIKE TO GET REPAIRED OR BUY BACK.
Oct 11, 2015
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 13V529000 (STEERING) AND 14V635000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Feb 13, 2015
STEERING,ENGINE,FUEL/PROPULSION SYSTEM
2 complaints
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) AND 13V529000 (STEERING); HOWEVER, THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
Aug 10, 2015
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) AND 13V529000 (STEERING); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Apr 21, 2015
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
1 complaint
The wireless ignition module loses connection internally and the truck will lose power while driving. It usually happens when hitting a small bump and the key in the ignition moves. Truck loses electrical power which shuts the engine off which means loss of power steering and brakes.
Feb 20, 2025
SUSPENSION,POWER TRAIN
1 complaint
The contact owns a 2012 Ram 3500. The contact stated that while driving uphill at 55 MPH, the contact became aware that the vehicle was not exceeding 55 MPH. The contact stated that the check engine warning light was illuminated. The contact continued driving to the destination. The vehicle was parked; however, upon inspection, the contact became aware that there were damages on top of the front driver’s side ball joint, the rear driver’s side axle leaf spring shackle, and the driver’s side overload spring. Additionally, there were metal fragments found in the engine oil, and a diagnostic scan retrieved DTC: P0087, P0471, U029D. The vehicle was taken to a local dealer where it was inspected; however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 215,000.
Feb 14, 2025
STEERING,UNKNOWN OR OTHER
1 complaint
While driving, the vehicle will, if going over a bump, begin shaking uncontrollably, and render the driver helpless to remain in control of steering other than to slam on the brakes and hope another vehicle does not hit them. Vehicle ceases shaking when brought down to a slow rate of speed and then drives as normal. I have replaced multiple parts and cannot locate the problem. Happens frequently.
May 01, 2023
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,SERVICE BRAKES
1 complaint
While pulling a trailer, integrated trailer brake controller stopped working and disabled the trailer brakes. All trailer lights worked, just no brakes. Showed red warning in dash and "CF" on brake controller after failure. No warning before failure. Checked connections and tested with another trailer. Even with no trailer, warning is on and trailer brakes are not functional. Created hazard to driver and other motorists by spontaneous loss of brakes. Online forums indicate this is not an isolated incident. More recently, now the trailer running lights have failed. Brake and turn signal lights work, but no running lights. No police report of inspections. Not yet repaired. Available for inspection.
Jun 08, 2021
POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES
1 complaint
THE INTEGRATED BRAKE CONTROLLER IS INTERMITTENT AT BEST. I PURCHASED A TRAILER AND IT HOOKED UP FINE. WORKED FINE TOWING UNTIL I DISCONNECTED THE TRAILER AND SEVEN PIN CONNECTOR. NOW THE CONTROLLER TELLS ME THERE IS NO TRAILER ON THE CONTROLLER AND THE DASH ALERTS. UPON PULLING THE TRAILER AGAIN THE CONTROLLER TELLS ME I'M NOT TOWING WHEN I AM. ??
Jan 14, 2021
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
1 complaint
AT APPROXIMATELY 11:30 PM, I HEARD A VEHICLE HORN HONKING OUTSIDE IN THE DRIVEWAY. GOT OUT OF BED TO INVESTIGATE. OBSERVED MY 2102 RAM 3500 DIESEL TRUCK WITH LIGHTS ON AND FLASHING AND HORN WAS HONKING. KEYS FOR TRUCK WERE IN THE HOUSE. WENT OUTSIDE WITH KEYS AND TRIED KEY-LESS ENTRY FOB TO OPEN THE CAB DOOR WITH NO SUCCESS. SMELLED SMOKE. OPENED DRIVERS SIDE DOOR WITH REGULAR KEY TO SEE LIGHTS ON DASHBOARD ALL LIT UP. OPENED THE HOOD TO SEE LOTS OF SMOKE AND OBSERVED GLOWING WIRING HARNESS NEXT TO DRIVER'S SIDE BATTERY. HARNESS WAS GLOWING ORANGE ALL THE WAY FROM THE FIREWALL TO THE FUSE BOX (POWER DISTRIBUTION MODULE) NEXT TO BATTERY. WENT INTO GARAGE TO GET WRENCHES AND FIRE EXTINGUISHER. DISCONNECTED DRIVER SIDE BATTERY BUT THE ELECTRICAL HARNESS WAS STILL GLOWING ORANGE AND SMOKING. NEXT, DISCONNECTED AUXILIARY BATTERY ON PASSENGER SIDE AND WIRING HARNESS STOPPED GLOWING AND BURNING. TRUCK WAS PARKED IN DRIVEWAY, IN FRONT OF GARAGE, NEXT TO THE HOUSE. KEYS WERE NOT IN THE VEHICLE AT THE TIME. VEHICLE WAS PARKED AND NOT RUNNING AT THE TIME. VEHICLE HAD NOT BEEN STARTED OR DRIVEN FOR APPROXIMATELY 2 WEEKS PRIOR TO THE SPONTANEOUS THERMAL EVENT. VEHICLE HAD APPROXIMATELY 56,500 MILES AT TIME OF THERMAL EVENT. MASSIVE SHORT CIRCUIT APPEARS TO HAVE ORIGINATED IN THE FUSE BOX (POWER DISTRIBUTION MODULE) UNDER THE HOOD, CAUSING ALL WIRES LEADING OUT OF THE MODULE TO SHORT CIRCUIT, CAUSING MASSIVE AND TOTAL ELECTRICAL SYSTEM FAILURE. REFERENCE NHTSA COMPLAINTS: 10926543 ' NOVEMBER 16, 2016 11084301 ' APRIL 10, 2018 11142816 ' OCTOBER 26, 2018
Nov 14, 2020
ELECTRICAL SYSTEM,AIR BAGS
1 complaint
TL* THE CONTACT OWNS A 2012 RAM 3500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE AND THE VEHICLE RESUMED NORMAL OPERATION. THE VEHICLE WAS NOT DIAGNOSED. LITHIA CHRYSLER JEEP DODGE OF MISSOULA (5001 GRIZZLY CT, MISSOULA, MT 59808) WAS CONTACTED AND CONFIRMED THAT THE VIN WAS NOT UNDER RECALL. THE CONTACT MENTIONED NHTSA CAMPAIGN 14V373000 (ELECTRICAL SYSTEM, AIR BAGS) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 114,000. *LN CONSUMER STATED IT HAPPENS WHEN TRUCK STOPS AND ALSO WHEN IT IS MOVING.*JB
Oct 13, 2020
STEERING,POWER TRAIN,ELECTRICAL SYSTEM
1 complaint
WHILE DRIVING DOWN THE HIGHWAY/ROADS EVERY SO OFTEN THE TRUCK WOULD SHUT DOWN COMPLETELY. BEEN DOING THIS A COUPLE OF TIMES. LUCKILY I NEVER GOT INTO A WRECK BECAUSE OF THIS ISSUE. NOW THE TRUCK WON?T START AND IT HAPPENED AT HOME. AFTER TROUBLESHOOTING THE PROBLEM I HAVE FOUND THE WIRELESS IGNITION NODE TO BE BAD. AFTER A LITTLE RESEARCH ON THIS I CAME UP ON A RECALL FOR THE SAME PROBLEM AND THE SAME IGNITION SYSTEM ON OTHER DODGE?S AND WAS WONDERING WHY THE DODGE RAM WAS LEFT OUT. RECALL NUMBER R03/NHTSA 14V-373. *TR
May 08, 2020
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
TRUCK SHUTS OFF AT RANDOM AT VARIOUS SPEEDS AND AFTER COASTING WILL START ITSELF UP AGAIN. THROWS EVERY LIGHT ON THE DASH ON INCLUDING TRAILER BRAKE MALFUNCTION BUT THROWS NO ECM CODES. I'M PRETTY SURE IT HAS TO DO WITH THE KEY FOB/STARTER RELAY RECOGNIZING THE KEY.
Jul 03, 2019
STEERING,ELECTRICAL SYSTEM,ENGINE
1 complaint
WHILE DRIVING DOWN THE HIGHWAY, THE VEHICLE STALLED. I LOST POWER STEERING, BRAKES, ALL ELECTRICAL, AND ENGINE POWER. EVERYTHING STOPPED WORKING AND WENT BLACK. LUCKILY I WAS NOT PULLING A TRAILER, HAVE TO STOP, OR TURN FAST. IF I WOULD HAVE, I WOULD HAVE CRASHED.*DT CONSUMER STATED FUEL PUMP FAILED AND IT HAD A BAD GROUND. ABOVE THE REAR AXLE. IT HAD ELECTRICAL ISSUES. BACKUP CAMERA BLACKED OUT, REVERSE LIGHTS COME ON AND STAY ON, LIGHTS AND BLINKERS FLICKER. *JB
Apr 08, 2019
STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES
1 complaint
WIN MODULES AND/OR IGNITION SWITCH RANDOMLY TURNS ENGINE OFF AND ALL ELECTRONICS INCLUDING TRAILER BRAKE CONTROLS. VEHICLE LOSS OF POWER BRAKES AND POWER STEERING. LOSS OF TRAILER BRAKE CONTROLS. I WAS DRIVING PULLING A 10,000LBS. TRAILER AND TRUCK WAS NEAR IMPOSSIBLE TO STOP. I WAS DRIVING DOWN THE HIGHWAY. GLAD I WASN'T DRIVING AROUND PEDESTRIANS, AND NO TRAFFIC, OR DRIVING INTO A CITY RUSH HOUR LIKE I USUALLY AM. NOW I DON'T PULL A TRAILER ANYMORE WITH THIS TRUCK BECAUSE I'M SCARED OF SMASHING SOMEONE OR SOMETHING. A LOT OF PEOPLE USE THESE TRUCKS AS COMMERCIAL VEHICLES AND TOWING AND THIS NEEDS ADDRESSES BEFORE SOMEONE GETS HURT OR KILLED. *DT*JB *DT*JB
Mar 04, 2019
EXTERIOR LIGHTING,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
I WAS TOLD BODY CONTROL MODULE IN DRIVERS DOOR WAS BAD AND DODGE IS BACK ORDERED ON PARTS.SO I AM HAVING TO DEAL WITH PROBLEM
Jan 29, 2019
FUEL SYSTEM, DIESEL,POWER TRAIN,ELECTRICAL SYSTEM,AIR BAGS
1 complaint
TL* THE CONTACT OWNS A 2012 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL), 15V459000 (AIR BAGS), AND 17V821000 (POWER TRAIN). THE CONTACT STATED THAT THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (BERGERON AUTO - CHRYSLER DODGE JEEP RAM, 3525 VETERANS MEMORIAL BLVD, METAIRIE, LA 70002, (504) 888-2131) WAS UNABLE TO VERIFY WHEN THE REMEDY AND PARTS WOULD BE SUPPLIED FROM THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBERS: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL), 15V459000 (AIR BAGS), AND 17V821000 (POWER TRAIN).
Feb 21, 2018
POWER TRAIN,WHEELS,FUEL/PROPULSION SYSTEM
1 complaint
TL* THE CONTACT OWNS A 2012 RAM 3500. WHILE DRIVING APPROXIMATELY 70 MPH AND TOWING A 2017 WOOD DECK TRAILER FMCW-11000-20S, THE CONTACT HEARD A BANGING NOISE UNDERNEATH THE FLOORBOARD. SUDDENLY, THE FRONT DRIVE SHAFT AND TRANSFER CASE SEPARATED AND BLEW UP. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT PULLED OVER TO INSPECT THE VEHICLE AND WAS INFORMED THAT HIS HUBCAP FELL OFF. WHILE ATTEMPTING TO SHIFT THE GEAR INTO DRIVE, THE GEAR SHIFTER FAILED. UPON FURTHER INSPECTION OF THE VEHICLE, THE CONTACT NOTICED THAT FLUID LEAKED ONTO THE GROUND FROM UNDERNEATH THE VEHICLE AND THAT THE TRANSFER CASE AND DRIVE SHAFT WERE GONE. THE VEHICLE WAS TOWED TO KING CITY CHRYSLER CENTER (1603 BROADWAY ST, MT VERNON, IL 62864 (618) 242-6600) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS CRACKED, THE AXLE WAS COMPROMISED, AND THE TRANSMISSION, FRONT DRIVE SHAFT, TRANSFER CASE, ENTIRE FRONT AXLE, FUEL LINES, TRANSMISSION WIRING HARNESS, SHIFT CABLE, AND TRANSMISSION COOLER LINES ALL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 127,900.
Sep 13, 2017
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VEHICLE SPEED CONTROL
1 complaint
PARKED IN MY DRIVEWAY OVERNIGHT NOT RUNNING. ALL INTERIOR LIGHTING INCLUDING DASH LIGHTING WENT OUT ALONG WITH EXHAUST BREAK, TOW HAUL, CARGO LIGHT. CRUISE CONTROL. AND HORN. UPON TAKING TO DEALER THEY SAID THE TIPM HAS FAILED AND NEEDED REPLACED AT A INSTALLED COST OF $1156.90
Jul 07, 2017
ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
HAD OIL CHANGED IN BILLINGS MT AT LITHIA DODGE ABOUT 4 DAYS AGO AND NEVER HAD AN ISSUE UNTIL NOW. THE ECS LIGHT CAME ON INDICATING A MALFUNCTION. I SHUT TRUCK OFF THEN RESTARTED IT AND LIGHT WAS NO LONGER ON. I WAS DRIVING ON A CITY STREET ABOUT 25 MPH. MY PICKUP ONLY HAS 37500 MILES ON IT. I'VE HAD SINCE IT WAS NEW. NEVER BEEN WRECKED. *TR
Oct 19, 2016
STEERING,FUEL/PROPULSION SYSTEM
1 complaint
TL* THE CONTACT OWNS A 2012 RAM 3500. THE CONTACT RECEIVED A MANUFACTURERS RECALL ON THE FUEL/PROPULSION SYSTEM AND STEERING. HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Jun 27, 2016
EXTERIOR LIGHTING,STRUCTURE
1 complaint
TL* THE CONTACT OWNS A 2012 RAM 3500. THE CONTACT STATED THAT WATER BUILT UP IN THE REAR BRAKE LIGHT. THE FAILURE OCCURRED EACH TIME IT RAINED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE REAR GASKET LIGHT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE WATER DAMAGE AFFECTED THE ELECTRICAL COMPONENTS IN THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 3,000.
Mar 02, 2016
STEERING,ELECTRICAL SYSTEM,AIR BAGS
1 complaint
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT IT NEEDED TO BE REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 15V459000 (AIR BAGS). THE DEALER DID NOT SCHEDULE AN APPOINTMENT FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 194,322.
Nov 10, 2015
SUSPENSION,STRUCTURE
1 complaint
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. WHILE DRIVING 65 MPH, FUEL LEAKED FROM THE FRONT OF THE VEHICLE. THE CONTACT ALSO EXPERIENCED THE VEHICLE SWERVING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE COMPLETE AXLE HOUSING FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000. THE VIN WAS UNAVAILABLE.
Oct 19, 2015
STEERING,AIR BAGS,WHEELS
1 complaint
HIGHWAY DRIVING MOSTLY. GOING THROUGH TIRES. TIRES KEEP GETTING CHOPPED. WE HAUL HEAVY LOADS AND WORRY THE VEHICLE IS NOT SAFE FOR THE TYPE OF BUSINESS WE DO. BUT WE CAN'T GET RID OF IT BECAUSE OF ALL THIS RECALL. THE PREVIOUS OWNER HAD PART OF THE RECALL ADDRESSED BUT WE STILL FEEL THE VEHICLE IS NOT SAFE. WE SEE SIGNS OF WEAR AND DAMAGE THAT SHOULD NOT BE. LIKE THE CHOPPED TIRES.
Oct 06, 2015
STEERING,FUEL SYSTEM, DIESEL,AIR BAGS,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT THERE WAS AN EXTENSIVE DELAY IN SCHEDULING THE RECALL REPAIR APPOINTMENTS FOR THE THREE RECALL REPAIRS. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V459000, (AIR BAGS), 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL), AND 13V529000 (STEERING). THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
Oct 06, 2015
EXTERIOR LIGHTING,ENGINE,VISIBILITY/WIPER
1 complaint
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. WHILE DRIVING 65-70 MPH, THE ENGINE AND SEAT BELT WARNING LIGHTS ILLUMINATED. IN ADDITION, THE RPMS FLUCTUATED AND ALL THE LIGHTS ON THE VEHICLE ILLUMINATED SIMULTANEOUSLY. THE WINDSHIELD WIPERS ALSO ACTIVATED INDEPENDENTLY. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 168,000.
Sep 25, 2015
STEERING,POWER TRAIN,FUEL/PROPULSION SYSTEM
1 complaint
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. WHILE ACCELERATING FROM A STOP, THE VEHICLE JERKED AND THE REAR END VIBRATED. THE CONTACT ALSO STATED THAT THE FRONT END WAS VIBRATING WHILE DRIVING AT ANY SPEED. AS A RESULT OF THE FAILURE, THE TIRES WERE REPLACED ON FOUR OCCASIONS. THE CONTACT STATED THAT UNDER THE MANIFOLD INTAKE THAT THERE WAS AN EXHAUST LEAK AND THERE WAS A FUEL ODOR. IN ADDITION, THE FUEL GAUGE FAILED TO FUNCTION. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT STATED THAT AN ABNORMAL POPPING NOISE WAS HEARD COMING FROM THE FRONT DRIVER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 7,000. THE VIN WAS NOT AVAILABLE.
Aug 19, 2015
STEERING,SUSPENSION,UNKNOWN OR OTHER
1 complaint
HAD MY RAM TRUCK ALIGNMENT DONE 10 TIMES AND IT STILL PULL TO THE RIGHT AS SOON AS I LET GO OF THE STEERING WHEEL. EVERYTIME THEY TEST DRIVE IT THEY SAID ITS FINE. THEY SAID ITS THE CROWN OF THE ROAD. BUT ITS NOT ITS SOMETHING TO DO WITH THE STEERING RACK OR COMPONENTS. IT HAS LESS 32000 MILES AND BEEN DOING THIS SINCE 2476 MILES. I HAVE HAD IT TO 4 DIFFERENT ALIGNMENT SHOP AND EVERYTIME THEY SAID IT WAS A LITTLE OFF. DIDNT GET EVEN 3 BLOCKS AND IT STILL PULLED TO THE RIGHT AND THE STEERING WHEEL IS ALWAYS OFFSET TO THE RIGHT INSTEAD OF STRAIGHT ACROSS.
Jul 28, 2015
STEERING,SUSPENSION,FUEL/PROPULSION SYSTEM
1 complaint
HAVE 2 RECALLS THE STEERING 1 WAS LAST YEAR CALL AND TALK SEVERL TIME, ALSO HAVE FUEL TANK HEATER BEEN SENCE BEGINNING OF THIS YEAR. WAS TOLD BOTH ON BACK ORDER AND NEVER SEEM HAVE THEM COME IN SO CAN GET THEM TAKEN CARE OF. I WOULD THINK THIS BE A BIG SAFTY PROBLEM.
Jul 27, 2015
STEERING,POWER TRAIN
1 complaint
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. WHILE DRIVING APPROXIMATELY 20 MPH OVER A BUMP IN THE ROAD, THE VEHICLE BOUNCED UP AND DOWN APPROXIMATELY TWENTY TIMES. IN ADDITION, THE POWER STEERING AND THE BRAKES FAILED. THE CONTACT MANEUVERED OFF THE ROAD AND SHUT OFF THE VEHICLE. THE CONTACT WAS ABLE TO RESTART THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DIAGNOSED. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING BAR FRACTURED AND THE FOUR WHEEL DRIVE FAILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,200.
Jul 15, 2015
STEERING,WHEELS
1 complaint
ON HIGHWAY 174, APPROXIMATELY 20 MILES NW OF MERIDIAN, TX, THE 2012 RAM 3500 VEERED TO THE RIGHT AND WENT OFF THE ROAD INTO A STEEP DITCH. ACCORDING TO THE STATE TROOPER'S REPORT, A WITNESS WAS DRIVING BEHIND THIS TRUCK AND SAW THE PASSENGER SIDE DUAL WHEELS WITH AXLE ATTACHED COME OFF OF THE TRUCK AND GO ACROSS THE ROAD BEFORE THE TRUCK LEFT THE PAVEMENT. TWO DIFFERENT EMPLOYEES OF THE WRECKING YARD WHERE THE TRUCK WAS TAKEN SAID IT LOOKS LIKE THE AXLE CAME APART. SINCE THIS ACCIDENT, I HAVE SPOKEN TO ANOTHER INDIVIDUAL THAT THIS HAPPENED TO ALSO. UPDATED 09/17/15*LJ UPDATED 11/02/2017*CN
Jun 29, 2015
STEERING,ENGINE AND ENGINE COOLING,FUEL SYSTEM, DIESEL
1 complaint
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V529000 AND 14V635000 (STEERING, ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL). THE CONTACT BROUGHT THE VEHICLE TO THE DEALER FOR THE TIE ROD REPLACEMENT; HOWEVER, THE VIN SHOWED THAT THE VEHICLE NEVER RECEIVED A RECALL REPAIR. THE PARTS TO REPAIR THE ELECTRICAL CONNECTORS OF THE DIESEL FUEL HEATER WERE UNAVAILABLE AND THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE ISSUES AND REFERRED THE CONTACT TO NHTSA. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Jun 24, 2015
STEERING,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
1 complaint
RECALLS: P65 DIESEL FUEL HEATER, POTENTIAL FUEL LEAK AND FIRE. RAM DOES NOT HAVE PARTS TO FIX, REFUSES LOANER VEHICLE UNTIL PARTS ARE AVALIABLE. VEHICLE NOT SAFE TO DRIVE N49 LEFT TIE ROD, REQUESTED APPOINTMENT TO HAVE REPAIRED APPOINTMENT NEVER MADE BY DEALER. EMMISSION CONTROL PROBLEMS RELATED TO O2 SENSORS AND WIRING, PAID $387 TO HAVE REPAIRS MADE, NOT REPAIRED AND NOT UNDER WARRANTY ACCORDING TO RAM. ENGINE STOPS RUNNING REQUIRES CODE CLEARING THRU OBD2 SYSTEM TO GET RUNNING OUT OF "LIMP" MODE. DEALERS AWARE OF ISSUES, MULTIPLE TSB, BUT NO FIX WORKS.
Feb 25, 2015
ENGINE AND ENGINE COOLING,FUEL SYSTEM, DIESEL,ENGINE
1 complaint
TL*THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING , FUEL SYSTEM, DIESEL) HOWEVER, THE VEHICLE WAS UNABLE TO BE SERVICED UNDER THE RECALL BECAUSE THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 4/15/15*CN
Feb 24, 2015
ENGINE AND ENGINE COOLING,FUEL SYSTEM, DIESEL,ELECTRICAL SYSTEM
1 complaint
TL*THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN: 14V635000 (FUEL SYSTEM: DIESEL AND ENGINE: ENGINE COOLING DIESEL. HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/30/15*LJ
Jan 28, 2015
POWER TRAIN,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
1 complaint
MY DRIVER WAS TRAVELING AT 80 MPH IN CRUISE CONTROL WHEN HE STARTED TO NOTICE A VIBRATION FROM THE TRUCK THAT WAS SHAKING THE MIRRORS. HE TOOK THE VEHICLE OUT OF CRUISE CONTROL AND STARTED TO DECELERATE. AT APPROXIMATELY 70 MPH A LARGE BANG WAS HEARD FROM BENEATH THE VEHICLE AND THE FRONT END OF THE TRUCK WAS LIFTED OFF OF THE PAVEMENT. THIS CAUSED THE VEHICLE TO BE TURNED SLIGHTLY SIDEWAYS WHEN IT CAME BACK DOWN INTO CONTACT WITH THE PAVEMENT WHILE TRAVELING AT 70 MPH! THANKFULLY MY DRIVER WAS ABLE TO CORRECT THE VEHICLE STRAIGHT BUT WHEN HE PUSHED ON THE BRAKE PEDAL IT WENT ALL THE WAY TO THE FLOOR. HE WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD AND EVENTUALLY BRING IT TO A STOP. PARTS FROM THE TRUCK HAD BEEN STREWN DOWN THE INTERSTATE OVER APPROXIMATELY 200 YDS. THERE WAS A VEHICLE TRAVELING BEHIND MY DRIVER AT THE TIME OF THE INCIDENT BUT LUCKILY THEY WERE FAR ENOUGH BEHIND THAT THEY WERE ABLE TO TAKE EVASIVE ACTIONS TO AVOID ANY FLYING DEBRIS. THANKFULLY THERE WERE NO INJURIES OR AFTER INCIDENT ACCIDENTS THAT OCCURRED THOUGH I WOULD ATTRIBUTE THIS TO THE ALERT AND RESPONSIVE DRIVING OF BOTH MY DRIVER AND THE DRIVER OF THE VEHICLE BEHIND HIM. HAD THERE BEEN A VEHICLE DIRECTLY BEHIND OR TO THE SIDE OF HIM THERE COULD HAVE BEEN A MAJOR ACCIDENT POSSIBLY RESULTING IN INJURIES OR DEATH. THIS VEHICLE WAS TOWED TO A DODGE RAM DEALER WHERE WE WERE INFORMED THAT THE FRONT DRIVE SHAFT WAS THE PART THAT FAILED. WE WERE INFORMED BY DEALER PERSONNEL THAT THIS DRIVE SHAFT HAS A JOINT THAT IS NON-SERVICEABLE NOR EASILY INSPECTED AND THAT THIS WAS THE ROOT CAUSE OF THE FAILURE. OTHER PARTS THAT WERE EFFECTED WERE THE TRANSFER CASE (THE CASE WAS BROKEN IN TWO PIECES AND THE INTERNALS WERE BLOWN OUT), TRANSMISSION CRACKED BEYOND REPAIR, BRAKE LINES HAD BEEN SEVERED, FUEL LINES HAD BEEN SEVERED AND A HOLE WAS PUNCHED THROUGH THE CAB BOTTOM INTO THE PASSENGER AREA. *TR
Nov 05, 2014
STEERING,ENGINE AND ENGINE COOLING,FUEL SYSTEM, DIESEL,POWER TRAIN
1 complaint
2012 DODGE RAM 3500. CONSUMER WRITES IN REGARDS TO TIE ROD ASSEMBLY RECALL ISSUES. *SMD THE CONSUMER ALSO EXPERIENCED LOSS OF POWER. THE CONSUMER STATED THERE WERE TIMES, WHERE HE COULDN'T OBTAIN A SPEED GREATER THAN 40 MPH. ALSO, HE WAS EXPERIENCING POOR FUEL ECONOMY. *JB
Sep 17, 2014
STEERING,ENGINE AND ENGINE COOLING
1 complaint
2012 DODGE RAM 3500. CONSUMER WRITES IN REGARDS TO FRONT END TIE ROD RECALL PART ISSUES. *SMD THE CONSUMER STATED HE RECEIVED THE RECALL NOTICE IN DECEMBER 2013. THE DEALER INFORMED HIM, THE PARTS WERE ON BACK ORDER. AS OF JULY 2014, THE PROBLEM WAS STILL NOT RESOLVED. *JB THE CONSUMER STATED THERE WAS A PROBLEM WITH THE EMISSION SYSTEM AND THE CHECK ENGINE LIGHT ILLUMINATED. THE PROBLEM WAS DIAGNOSED AS AN O2 SENSOR ISSUE. THE SENSOR WOULD BE REPLACED, AND 1-2 DAYS LATER THE CHECK ENGINE LIGHT WOULD ILLUMINATE AGAIN. THE O2 SENSOR WAS REPLACED SEVERAL TIMES. SOMETIME, TWICE IN ONE MONTH. UPDATED 10/01/14. *JB
Jul 22, 2014
STRUCTURE,TRAILER HITCHES
1 complaint
WE HAVE TRIED SINCE THE RECALL TO GET THIS FIXED. WE PULL A FORTY FOOT FIFTH WHEEL THAT IS OUR HOME. WE DO NOT LIKE RIDING IN A DANGEROUS VEHICLE. WE HAVE TRIED IN YUMA AZ. AND JOPLIN MO. SOON WE WILL BE HEADING FOR MIDDLEBURY INDIANA. I WOULD LIKE TO KNOW MY RIDE IS SAFE. *TR
Jun 07, 2014
STEERING,POWER TRAIN,VISIBILITY
1 complaint
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT WHILE REVERSING, THE PASSENGER'S SIDE TIE ROD FAILED. THE CONTACT MENTIONED THAT THE DRIVER'S SIDE TIE ROD FAILED ON ANOTHER OCCASION AND THAT THE FAILURE WAS EXPERIENCED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE STEERING SHAFT AND GEAR BOX. THE CONTACT WAS INFORMED THAT THE CASTOR HAD FAILED WHICH CAUSED HIS TIRES TO WEAR PREMATURELY. THE CONTACT THEN STATED THAT THERE WAS A SMALL GAP BETWEEN THE WINDSHIELD AND THE FRAME AND THE DIFFERENTIAL WAS LEAKING. THE FAILURE MILEAGE WAS 7,000.
Apr 24, 2014
STEERING,ELECTRICAL SYSTEM
1 complaint
IN AUGUST 2012 THE ENGINE WARNING LIGHT CAME ON. IT WAS TAKEN TO DODGE DEALER NUMEROUS TIMES FOR REPAIR. THEY WOULD RESET SAYING CHRYSLER WOULD NOT ALLOW REPAIRS. IN OCTOBER THE DODGE DEALER KEPT THE VEHICLE UNTIL A WEEK OR SO BEFORE CHRISTMAS 2012. THE ENGINE WARNING LIGHT HAS STAYED OFF. HOWEVER WITHIN A FEW DAYS OF THE VEHICLES RETURN, I RECEIVED A RECALL NOTICE REGARDING THE LEFT TIE ROD BALL STUD....WHICH COULD CAUSE CRASH WITHOUT WARNING. I IMMEDIATELY CALLED THE DODGE DEALER. HE SAID CHRYSLER WAS NOT SUPPLYING THE REPAIR PARTS. HE PUT ME ON A LIST. I HAVE CALLED THE DEALER MANY TIMES AND HE SAYS I AM AT THE TOP OF THE LIST FOR REPAIRS BUT CHRYSLER IS ONLY SHIPPING ONE OR TWO PARTS FOR THE REPAIRS PER MONTH. *TR
Mar 18, 2014
STEERING,SUSPENSION,TIRES
1 complaint
HAD RIGHT FRONT TIRE REPLACED AT 25,000 MILES DUE TO WEAR. IN JANUARY, 2014, REC'D NOTICE FROM CHRYSLER TO TAKE VEHICLE IN FOR PARTS REPLACEMENT TO PREVENT WRECK. SERVICE DEPT AT DEALER SAID 'PARK IT UNSAFE TO DRIVE..BE 10-12 WKS BEFORE PART CAN BE SECURED TO REPLACE'..CALLED THE RECALL PEOPLE THEY SAID 'ONLY 1 PART PER WEEK GOING TO DEALERSHIPS TO REPAIR 2008-2012 MODEL VEHICLES IN THE 1500, 2500, 3500 SERIES TRUCKS..WENT TO DEALERSHIP ON JAN 27, 2014, THEY PROCLAIMED NOT TO KNOW THE RATE OF REPAIRS PARTS AVAILABLE..SAID THEY CALLED AND FOUND OUT SAME INFO I HAD..BUT THEY WANTED TO WORK A DEAL TO GET US OUT OF THE UNSAFE TRUCK AND INTO A NEWER TRUCK WITH NO DEFAULTS..SAME PRICE, ETC AS TRUCK CURRENTLY ..DIDN'T WORK THAT WAY TODAY, JANUARY 28 WHEN WE RETURNED FOR FIGURES..NEW TRUCK WOULD COST $11,000 MORE THAN WHAT WE NOW OWE ON THE 2012 ..SO WE NIXED THE DEAL, BUT WE STILL HAVE TRUCK UNSAFE TO DRIVE BECAUSE CHRYSLER WON'T PROVIDE THE PARTS TO MAKE THE VEHICLES SAFE.. *TR
Jan 28, 2014
SUSPENSION,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
I PULL A LIGHT WEIGHT 40' GOOSENECK TRAILER, AND WHILE DRIVING I NOTICED THE FUEL MILEAGE DROPPED TREMENDOUSLY AND THE COOLANT TEMP STAYED AROUND 220DEG AND I NOTICED A HORRIBLE LOSS OF POWER WHICH WOULD NOT LET ME DRIVE ANY FASTER THAN AROUND 40-45MPH! I TOOK IT TO THE DEALERSHIP AND THEY PERFORMED A BOOST TEST ON THE TURBO AND SAID THAT IT'S SUPPOSED TO PRODUCE 32 POUNDS OF BOOST BUT MINE WAS ONLY PRODUCING 26 POUNDS OF BOOST, AND THEN I WAS INFORMED THEY COULD NOT JUSTIFY REPLACING THE TURBO BECAUSE IT HAS NOT THROWN A CODE ON THE INSTRUMENT PANEL, WELL IF YOU TELL ME IT'S SUPPOSED TO PRODUCE ONE NUMBER AND IT'S DOING ANOTHER THEN I BELIEVE THAT'S ENOUGH JUSTIFICATION TO REPLACE THE PART BEINGS I PAID $50,000 FOR A BRAND NEW TRUCK! THE LOSS OF POWER CAUSES TRAFFIC BACK-UPS EVEN IF I'M IN THE SLOW LANE! THE TEMP OUT OF THE EXHAUST REACHES 800DEG'S AND MELTS MY MUDFLAP AND HAS CAUSED IT TO START SMOLDERING AFTER I COME TO A COMPLETE STOP! I WAS LATER INFORMED ABOUT THE "RE-GEN" PROCESS AND WAS TOLD IT WOULD KICK IN AND OUT OF "RE-GEN" BUT I DON'T BELIEVE MINE HAS CAME OUT OF RE-GEN BEINGS I'M STILL GETTING 5MPH WITH OR WITHOUT A TRAILER! THE ENGINE LIGHT AND ABS LIGHT COMES ON NUMEROUS TIMES A DAY AN THEN GO OFF AND NOW THE ENGINE LIGHT STAYS ON ALL THE TIME! THIS IS A BRAND NEW DODGE 3500 6.7L TURBO DIESEL 4X4. *TR
Dec 07, 2013
STEERING,SUSPENSION,WHEELS
1 complaint
MY SAFETY ISSUE IS WHEN A LANCE TRUCK CAMPER, MODEL 1172 IS ATTACHED TO TRUCK. THE CG IS 6-8 BEHIND THE REAR AXLE (EVEN THOUGH BOTH DODGE AND LANCE DATA SHEETS INDICATE IT SHOULD BE OVER OR IN FRONT OF REAR WHEEL). IN ADDITION, WHEN FRESH WATER TANK IS FULL (AND WITHOUT A NORMAL CAMPING LOAD), THE GAWR OF THE REAR AXLE IS EXCEEDED. 400 POUNDS OF WEIGHT IS TAKEN OFF THE FRONT AXLE WHEN THE CAMPER IS ATTACHED TO THE TRUCK. AN INSPECTION OF THE FRONT TIRES REVEALED SIGNIFICANT CUPPING WITH LESS THAN 5000 MILES ON THE NEW VEHICLE. THE TRUCK WITH THE CAMPER ATTACHED IS VERY UNSTABLE DRIVING DOWN THE HIGHWAY. I CONTACTED BOTH LANCE AND THE DEALER I PURCHASED THE CAMPER FROM. BOTH SAY THERE ARE NO ISSUES AND EVERYTHING IS IN SPECS. *TR
Aug 26, 2013
VEHICLE SPEED CONTROL
1 complaint
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT AFTER SHIFTING INTO DRIVE, THE VEHICLE ACCELERATED WITHOUT MANUAL FORCE. AS A RESULT, THE CONTACT CRASHED INTO THE RIGHT SIDE OF THE CONTACT'S RESIDENCE. THE CONTACT DID NOT SUSTAIN ANY INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 32. *TR
Jul 17, 2013
SUSPENSION,ELECTRICAL SYSTEM,EXTERIOR LIGHTING
1 complaint
2012 DODGE RAM 3500 LARAMIE. CONSUMER STATES PROBLEM WITH THE BRAKE CONTROLLER *TGW THE CONSUMER STATED A DEALER HELPED HIM INSTALL A UNIVERSAL BRAKE CONTROLLER, BUT IT DID NOT WORK CORRECTLY. THE CONSUMER STATED HE WAS ABLE TO USE IT, WITH THE HAND CONTROL, BUT NOT THE FOOT CONTROL. THE BRAKES WOULD BECOME VERY HOT FROM TRYING TO STOP THE EQUIPMENT TRAILER WITHOUT THE BRAKE CONTROLLER WORKING PROPERLY. THE CONSUMER STATED WHEN THE BRAKES OVERHEATED, IT DAMAGED OTHER COMPONENTS. ALSO, THE HEADLIGHTS WOULD GO OUT AT RANDOM TIMES WHILE DRIVING AT NIGHT. THERE WAS AN ELECTRICAL BURNING SMELL EMITTING FROM THE VEHICLE. *JB THE CONSUMER ALSO STATED THE VEHICLE NEEDED A NEW WIRING HARNESS AND NEW AXLES. UPDATED 08/14/12
Jul 12, 2012
VISIBILITY
1 complaint
CREW CAB TRUCK. EXTERIOR AMBIENT TEMPERATURE IS -22*F. INTERIOR TEMPERATURE APPROXIMATELY +20*F AND RISING; DEFROST SETTING, FAN SPEED IS SET TO HIGH, HIGH HEAT TO DEFROST WINDSHIELD AND WARM UP TRUCK. IDLE TIME OF 10 MINUTES OR LESS. TRUCK COOLANT TEMPERATURE APPROXIMATELY 135*F AND CLIMBING. ALL SNOW AND OTHER MATERIALS CLEARED FROM EXTERIOR OF TRUCK. LITTLE TO NO MOISTURE ON INTERIOR OF VEHICLE. WHILE DRIVING AT SPEEDS GREATER THAN 15MPH WHILE FIRST STARTING OUT (WITHIN 20 MINUTES OF STARTING VEHICLE) AND CHANGING ELEVATIONS GREATER THAN 15 FEET (ROLLING HILLS); EXPECT TO SEE A SUDDEN BUILD UP OF FROST ON THE INTERIOR OF THE WINDSHIELD CAUSING COMPLETE LOSS OF VISIBILITY. I HAVE HAD TO CARRY A SCRAPER AND BE ACTIVELY SCRAPING THE WINDSHIELD TO BE ABLE TO SEE ENOUGH TO GET TO THE SIDE OF THE ROAD AND WAIT FOR THE WINDSHIELD TO CLEAR ITSELF. HAVE ALMOST PUT VEHICLE INTO DITCH ONCE DUE TO BRUSHING SNOW BANK WITH TIRES AFTER FIRST OCCURRENCE. ISSUE ALSO OCCURS IF WINDOWS ARE ROLLED DOWN TO HELP DISPLACE ANY POSSIBLE MOISTURE. ISSUE HAS OCCURRED ON SEVERAL OCCASIONS AND IT HAS BEEN REPORTED TO THE LOCAL DEALER AND DODGE RAM CORPORATION. HAVE TALKED WITH SEVERAL OTHER DODGE RAM OWNERS AND ALL ARE REPORTING SIMILAR SITUATIONS. DEALER HAS BEEN NOTIFIED OF THIS ISSUE ON MULTIPLE OCCASIONS BY MULTIPLE PEOPLE AND THEY ARE STUMPED AS TO HOW TO REPAIR / RESOLVE THIS ISSUE. CLAIM IT TO BE ENVIRONMENTAL AND OUT OF THEIR CONTROL. PERSONALLY BELIEVE DEFROST SYSTEM IS NOT OF PROPER SIZE / CONFIGURATION TO PREVENT ISSUE FROM OCCURRING. *TR
Jan 11, 2012
Frequently Asked Questions
How many problems does the 2012 RAM 3500 have?
The 2012 RAM 3500 currently has 363 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2012 RAM 3500?
The most common problems reported for the 2012 RAM 3500 are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2012 RAM 3500 problem data come from?
All problem and complaint data for the 2012 RAM 3500 comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
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