How many problems does the 2015 RAM 3500 have?

The 2015 RAM 3500 currently has 131 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2015 RAM 3500?

The most common problems reported for the 2015 RAM 3500 are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2015 RAM 3500 problem data come from?

All problem and complaint data for the 2015 RAM 3500 comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

2015 RAM 3500 Problems

POWER TRAIN

13 complaints

The contact owns a 2015 Ram 3500. The contact received notification of NHTSA Campaign Number: 17V821000 (Power Train). The contact had experienced the failure and paid for the repair before receiving the recall notification. The contact stated he received the notification in January 2024 and took the vehicle, the notification, and the receipt for the repair to the dealer to be reimbursed. The contact stated the manufacturer was made aware of the issue however, the contact was not reimbursed for the repair. The failure mileage was unknown.

Feb 28, 2024

The contact owns a 2015 Ram 3500. The contact stated that after his wife started the vehicle, the transmission failed to shift into the intended gear because the gear shifter was loose. The vehicle was towed to the dealer, where the gear shifter bolt was tightened; however, after the repair was performed, the gear shifter detached while the contact was shifting into gear. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 17V821000 (Power Train); however, the failure occurred. The failure mileage was approximately 112,000.

Oct 27, 2023

TL* THE CONTACT OWNS A 2015 RAM 3500. THE CONTACT STATED WHILE DRIVING 5 MPH, THE SERVICE TRANSMISSION AND SHIFT TO DRIVE WARNING MESSAGE WERE DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT PARKED AND RESTARTED THE VEHICLE. THE VEHICLE HESITATED AND THEN STALLED. THE CONTACT RESTARTED THE VEHICLE AND DROVE TO HIS DESTINATION. THE CONTACT STATED THAT THE FOLLOWING DAY THE FAILURE RECURRED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO INDEPENDENT MECHANIC AND WAS INFORMED THE GEAR SHIFTER LINKAGE CABLE NEEDED TO BE REPLACED. CROWN CHRYSLER DODGE JEEP RAM GREENSBORO LOCATED AT 3710 W. WENDOVER AVE, GREENSBORO, NC 27407, (336) 895-1348, WAS CONTACTED AND NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

Nov 05, 2020

TL* THE CONTACT OWNS A 2015 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V036000 (POWER TRAIN) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT CONTACTED HILL KELLY DODGE CHRYSLER JEEP RAM (6171 PENSACOLA BLVD PENSACOLA, FL 32505, 850-972-2050) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. BAY CHRYSLER DODGE JEEP (636 15TH ST PANAMA CITY, FL 32401, 850-785-159) WAS NEXT CONTACTED HOWEVER, WAS UNABLE TO PERFORM THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Jun 12, 2020

TL* THE CONTACT OWNS A 2015 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V036000 (POWER TRAIN) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. AN UNKNOWN DEALER AND THE MANUFACTURER WAS CONTACTED ON MULTIPLE OCCASIONS. THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT WAS NOT PROVIDED AN ESTIMATED DATE FOR PARTS ARRIVAL. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Apr 14, 2020

+ 8 more complaints for this component

SERVICE BRAKES

11 complaints

At about 3,000 miles I noticed a periodical head light flicker and intermittent radio issues. Shortly after that the truck has presented with periodical brake issues. My front brakes parodically drag and get hot. Typically on one front side or the other. However on [XXX] my wife and I took the truck out for a drive and both front brakes began dragging and heated up. I had to be towed 40+ miles back home. Two of my neighbors can verify I've had issues with the brakes on multiple occasions for several years now. I've had to limp the truck home on several occasions while in town and in Feb. 2025 it put my wife and I in what a consider a dangerous situation by stranding us on the side of the highway. I don't remember any warning lamps coming on but I did a scan after I got the truck back home. B170-15, B210A-16, B222C, B2861-15, P2509 & P2560 were present. I used my scanner to delete the codes and reset the EMC but am a bit hesitant to take the truck out on the road. Note: The truck has experienced a weird and harsh vibration on back of truck as well. I stop, shut engine off - do a walk around but haven't been able to pinpoint anything. Crank engine back up and problem has seemingly resolved itself. I think it's possibly a brake issue as well. At present this truck has less than 11,000 miles on it. Yes, LOL, less than 11,000 miles. Calipers and pads are in excellent functioning order. Fluid is easily pushed back into reservoir with no restrictions and no apparent degradation of flexible lines. I considered the brake fluid might have moisture built up in the system so I had a complete fluid replacement done but problem has persisted.I did read there's a recall on the the HCU/ABS unit and my truck seems to be in that category but haven't received anything from FCA. [XXX] Your attention and assistance would be greatly appreciated. Thank You. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

May 02, 2025

ABS Module / HCU (Hydraulic Control Unit Failure) causing abs MIL on. Fault code C0020

Oct 30, 2023

ABS Module failed and is not reading rear wheel speed. Shop isolated issue to ABS module, and hydraulic control unit. Four safety components are no longer working as a result: ABS braking, traction control, 4wd, and rear back up sensors. This appears to be a common issue with Rams HD trucks as the parts are on back order causing me to drive my vehicle with no safety features.

Dec 17, 2022

TL* THE CONTACT OWNS A 2015 RAM 3500. THE CONTACT TOOK THE VEHICLE TO ROSEVILLE CHRYSLER JEEP DODGE RAM (2805 LONG LAKE RD, ROSEVILLE, MN, 55113) FOR TRANSMISSION WORK. THE CONTACT INQUIRED WITH THE DEALER TO HAVE THE BRAKE BOOSTERS ADJUSTED BECAUSE THE DEALER STATED THAT THEY FAILED WITHOUT WARNING. THE CONTACT MENTIONED THAT THIS WAS THE FOURTH TIME THE BRAKE BOOSTERS FAILED. WHILE DRIVING, THE BRAKES SEIZED AND THE VEHICLE WOULD NOT STOP. PER THE MANUFACTURER'S ORDERS, THE DEALER REPLACED THE BRAKE BOOSTERS AS A COURTESY. THE MANUFACTURER AGREED TO HAVE THE FAILURE REPAIRED, BUT STATED THAT THIS WAS THE LAST COURTESY OR REIMBURSEMENT. ANY ADDITIONAL FAILURES REGARDING THE BRAKE BOOSTERS WOULD BE AT THE CONTACT'S EXPENSE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

Aug 29, 2017

TL* THE CONTACT OWNS A 2015 RAM 3500. WHILE DRIVING 35 MPH, THE BRAKE BOOSTERS FAILED WITHOUT WARNING AND CAUSED THE BRAKES TO SEIZE. THE VEHICLE WAS TAKEN TO THREE DIFFERENT DEALERS, BUT THEY COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE HYDRAULIC BRAKE BOOSTER UNIT FAILED AND NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 16,000. *TR

Jan 25, 2017

+ 6 more complaints for this component

WHEELS

10 complaints

The contact owns a 2015 Ram 3500. The contact stated while driving 60 MPH, the steering started shuddering and the vehicle made an abnormal popping sound. The contact then noticed that the front driver's side wheel was wobbling. The contact pulled over to the side of the road and inspected the wheel. The contact noticed that two of the wheel studs of the front driver's side wheel had fractured. The contact stated that the vehicle was previously taken to the dealer to be repaired under NHTSA Campaign Number: 21V398000 (Wheels); however, the dealer informed the contact that the wheel studs did not need to be replaced. The dealer was notified of the failure and informed the contact that the VIN was no longer included in the recall because the recall had been marked completed. The vehicle was not repaired and remained on the side of the road. The manufacturer was not notified of the failure. The failure mileage was approximately 166,000.

Nov 06, 2024

The contact owns a 2015 Ram 3500. The contact stated while driving 35-40 MPH, the vehicle started wiggling and wobbling abnormally. The contact was able to pull to the side of the road, where he noticed that the outer rear wheel had separated from the vehicle. Additionally, the contact noticed that the inner rear wheel had separated and pinched the axle, causing the wheel to support the vehicle. The vehicle was towed to the dealer, where an assessment was made. The dealer determined that the wheel studs needed be replaced under NHTSA Campaign Number: 21V398000 (Wheels); however, the wheel replacement was not covered. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 183,901.

Jun 26, 2024

The contact owns a 2015 Ram 3500. The contact stated while driving at approximately 30 MPH, the driver's front and driver's side rear wheels detached from the vehicle. The contact became aware of nine broken wheel studs. There was no warning light illuminated. The contact referenced the failure to NHTSA Campaign Number: 21V398000 (Wheels) however, the VIN was not included in the recall. The contact made a local dealer aware of the failure and confirmed that the VIN was not included in the recall. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the wheel studs and lug nuts needed to be replaced. The vehicle remained with the independent mechanic awaiting parts for the repair. The manufacturer was made aware of the failure. The approximate failure mileage was 110,000.

Dec 30, 2022

The contact owns a 2015 Ram 3500. The contact had initially received notification of NHTSA Campaign Number: 21V398000 (Wheels). The vehicle was then taken to a dealer where the recall repair was performed. The contact stated that approximately 6,600 miles after the recall repair was performed, the vehicle started vibrating while driving at various speeds. Additionally, the contact mentioned that the brake pedal was vibrating while depressed. There was no warning light illuminated. Upon inspection, the contact discovered that all the lug nuts on each wheel were not properly tightened. The dealer and the manufacturer were notified of the failure. The vehicle was not repaired. The failure mileage was approximately 131,000.

Jun 22, 2022

Informed on recall for a wheel stud possibly breaking sending wheel flying off vehicle. 7 months later and no fix!! This could be a deadly occurence if wheel comes off vehicle and hits another vehicle as well as loss of control of my vehicle. I also tow 16000lb trailers!

Jan 03, 2022

+ 5 more complaints for this component

STEERING

10 complaints

DRAG LINK WAS TACK WELDED BY DEALER AS A TEMPORARY FIX BUT WILL NOT REPLACE IT WITH THE UPGRADE. I CANNOT GET A WHEEL ALIGNMENT UNLESS I PURCHASE A NEW DRAG LINK FOR 450.00 DOLLARS

Mar 24, 2021

TL* THE CONTACT WAS A LAWYER CALLING ON BEHALF OF HER CLIENT WHO OWNED A 2015 RAM 3500. THE LAWYER STATED WHILE HER CLIENT WAS HAULING HORSES AT AN UNKNOWN RATE OF SPEED, THE STEERING ROD BROKE UNEXPECTEDLY, CAUSING THE DRIVER TO LOSE CONTROL OF THE VEHICLE. THE DRIVER DROVE DOWN AN EMBANKMENT AND HIT A SIGN, TOTALING THE VEHICLE. THE LAWYER WAS UNAWARE IF ANY WARNING LIGHTS WERE ILLUMINATED PRIOR TO THE FAILURE; THE LAWYER WAS ALSO UNAWARE IF THE AIR BAGS DEPLOYED UPON IMPACT. THE DRIVER NOR THE HORSES WERE INJURED DUE TO THE CRASH. THE POLICE WERE CALLED AND A POLICE REPORT WAS FILED. UPON INVESTIGATION, THE LAWYER DISCOVERED AN ACTIVE RECALL ON THE VEHICLE UNDER NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING); WHICH SHE LINKED TO HER CLIENT'S FAILURE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DEEMED A TOTAL LOSS. THE MANUFACTURER NOR THE DEALER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

May 05, 2020

Crash: 1

RECALL V06 ALLOWS WELDING OF ADJUSTABLE PARTS. THIS MEANS WHEN STEERING NEEDS ADJUSTMENT IN FUTURE, THE OWNER IS STUCK WITH BUYING ALL NEW PARTS TO REPLACE THE WELDED PARTS!!! HOW CAN YOU ALLOW THIS BURDEN BEING SHIFTED TO THE OWNERS WHEN FCA CAUSED THE PROBLEM BY NOT THREADING THE PARTS CORRECTLY?

Apr 28, 2019

THE STEERING WHEEL BEGAN LOSING IT'S FUNCTION AFTER TURNING OUT OF MY DRIVEWAY, WHILE I WAS DRIVING DOWN MY STREET, AT APPROXIMATELY 20-25 MPH. IT WOULD TURN APPROXIMATELY 90 DEGREES WITH NO AFFECT SUDDENLY. I HAD IT TRANSPORTED TO THE RENO DODGE DEALERSHIP. THEY AT FIRST TRIED TO CHARGE ME FOR A REALIGNMENT. I TOOK IT TO ANOTHER REPAIR SHOP, AND THEY IDENTIFIED THAT THERE WAS A RECALL ON THIS ISSUE DUE TO A FAILURE IN THE 'DRAG LINKAGE.' I WENT BACK TO RENO DODGE AND THEY ADMITTED THERE IS A RECALL, BUT THEY DIDN'T HAVE THE UPDATED INFIRMATION FROM CHRYSLER, SO THEY WOULD NIT FIX IT. I HAD THE REPAIRS DONE AT THE OTHER SHOP, AND FCA HAS NOW BEEN AVOIDING REIMBURSING ME. THEY KEPT TELLING ME THEY COULDN'T IDENTIFY MY VIN, THEN THE HAD OTHER 'TECHNICAL DIFFICULTIES',THEY CLOSE MY CASE AS SOON AS THEY OPEN IT! THEY HAVE DONE THIS 4 TIMES NOW!

Feb 18, 2019

PITTMAN ROD BOLTS KEEP BACKING OFF, 2ND TIME THIS HAS HAPPEN. LOST OF STEERING. STEERING WHEEL SITTING BETWEEN 120 DEGREES AND 180 DEGREES..

Nov 01, 2018

+ 5 more complaints for this component

ENGINE

8 complaints

TL* THE CONTACT OWNS A 2015 RAM 3500. THE CONTACT STATED THAT WITH THE KEY IN THE IGNITION, THE VEHICLE FAILED TO START WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE BATTERY CABLES WERE DISCONNECTED AND RECONNECTED AND THE VEHICLE RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE MECHANIC DETERMINED THAT THE PCM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 20V475000 (ENGINE AND ENGINE COOLING) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

Oct 07, 2020

CONSISTENTLY GETTING A P00AF ENGINE CODE. PERTAINS TO THE TURBO BOOST ACTUATOR. APPARENTLY THIS HAS BECOME A COMMON PROBLEM WITH MANY OF THE RAM 6.7L CUMMINS ENGINES. THIS CAN LEAD TO POOR ENGINE PERFORMANCE AND EVENTUALLY CATASTROPHIC ENGINE FAILURE. CURRENTLY THE REPAIR COST JUST FOR THE ACTUATOR THROUGH MOPAR IS $3000. OBVIOUSLY THIS IS A RECURRING ISSUE WITH THESE TRUCKS, AT A SUBSTANTIAL COST TO THE CONSUMER. I BEGAN NOTICING THAT MY ENGINE BRAKE WOULD NOT ENGAGE WHEN DESCENDING GRADES, AND THEN I STARTED GETTING AN INTERMITTENT ENGINE LIGHT WOULD COME ON, NOW IT COMES ON ALL THE TIME. I HAD A LOCAL PARTS STORE LOOK UP THE ENGINE CODE FOR ME AND IT LOGGED A P00AF CONDITION. I GOOGLED THE INFORMATION AND REALIZED THAT THIS IS A VERY SERIOUS ISSUE THAT COULD BECOME A VERY EXPENSIVE REPAIR IF NOT ADDRESSED IN A TIMELY MANNER. IN MY OPINION, A RECALL SHOULD BE ISSUED FOR THIS.

Mar 04, 2020

TL* THE CONTACT OWNS A 2015 RAM 3500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, WHITE SMOKE STARTED TO EMERGE FROM THE EXHAUST PIPE AND THE VEHICLE STARTED TO LOOSE POWER. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT DROVE THE VEHICLE TO THE DEALER AT APPROXIMATE 10 MPH, THEY DETERMINED THAT THE DIESEL PARTICULATE FILTER HAD BLOWN INSIDE THE EXHAUST SYSTEM AND NEEDED REPLACEMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 82,143. THE VIN WAS UNAVAILABLE.

Jan 29, 2020

MY DODGE RAM TRUCK WAS THE SUBJECT OF THREE SAFETY RECALLS, TWO OF WHICH WERE COMPLETED DECEMBER 12, 2018. A THIRD SAFETY RECALL, T25/NHTSA 17V-302, THAT, AT THE TIME OF MY FIRE INCIDENT, HAD NOT BEEN APPROVED BY CHRYSLER FOR THE WORK TO BE DONE. THE TWO SAFETY RECALLS WERE COMPLETED BY A DEALER APPROXIMATELY 80 MILES AWAY FROM MY HOME. ON THE DAY AFTER PICKING UP MY TRUCK, THE TRUCK'S ENGINE COMPARTMENT HAD A FIRE DURING MY 1-MILE DRIVE HOME FROM WORK. I OBSERVED SMOKE COMING FROM UNDER THE HOOD, TURNED OFF THE MOTOR, OPENED THE HOOD AND OBSERVED FLAMES. MY LOCAL FIRE DEPARTMENT RESPONDED TO THE SCENE, BUT I HAD ALREADY EXTINGUISHED THE FIRE. I NOTIFIED CHRYSLER AND THEY SUBSEQUENTLY DISPATCHED AN INVESTIGATOR TO MY HOME TO CONDUCT AN EVALUATION. ON JANUARY 3, 2018, THE INVESTIGATOR MET WITH ME AND PHOTOGRAPHED MY DAMAGED ENGINE COMPARTMENT. THE INVESTIGATOR HAD EARLIER INFORMED ME THAT CHRYSLER WOULD NOT PAY FOR THE TOW TO A DEALERSHIP WHERE A PROPER EVALUATION COULD TAKE PLACE. THE SAFETY RECALL INDICATED THAT, FOR MY MODEL AND YEAR OF TRUCK, THE WATER PUMP COULD FAIL AND "MAY" CAUSE A FIRE IN THE ENGINE COMPARTMENT. TODAY, JANUARY 19, 2018, I RECEIVED A LETTER FROM FIAT CHRYSLER AUTOMOBILES INFORMING ME THAT AFTER THEIR INSPECTION OF MY VEHICLE, "THE INFORMATION AT HAND WOULD NOT PERMIT US TO ASSOCIATE THE FIRE WITH A MANUFACTURING OR ASSEMBLY ERROR..." THEIR EVALUATION PROCEDURE WAS HAPHAZARD, AT BEST, AND HANDLED IN A VERY POOR MANNER. I ASKED THE EVALUATOR ABOUT HIS PROFESSIONAL BACKGROUND, AND HE WAS NOT AN ENGINEER, OR A MECHANIC. HE SIMPLY OBTAINED PHOTOGRAPHS FOR HIS REPORT. I DO NOT UNDERSTAND HOW CHRYSLER COULD MAKE A REASONED DECISION IN THIS MATTER WITHOUT A PROPER EVALUATION BY A TRAINED ENGINEER OR MECHANIC. THANK YOU FOR YOUR TIME AND CONSIDERATION. *BF *TR

Jan 19, 2018

Fire: 1

MANUFACTURERS FAILED TO REMEDY A RECALL FOR THE WATER PUMP IN A TIMELY MANNER.

Dec 27, 2017

+ 3 more complaints for this component

UNKNOWN OR OTHER

7 complaints

Backing up 11/20/23 in our driveway, the tailgate fell down, shut it and it occurred 2 more times before it could be re-parked.

Nov 21, 2023

INTEGRATED TRAILER BRAKE CONTROLLER NOT FUNCTIONING PROPERLY CANNOT APPLY ENOUGH VOLTAGE AND AMPERAGE TO TRAILER BRAKES TO PROPERLY STOP WHETHER STOPPED OR WHILE MOVING, MAXIMUM GAIN CANNOT APPLY ENOUGH STOPPING POWER. 3 TRAILER EXPERTS HAVE TOLD ME THE POWER IS INSUFFICIENT TRAILER BRAKES HAVE BEEN SERVICED

Aug 21, 2020

HEAD LINER IS FALLING DOWN WITCH CAN IMPACT HEAD WHILE DRIVING

Apr 17, 2019

WHEN STARTING FROM A STATIONARY OR NEAR STATIONARY POSITION, THE TRUCK WILL HESITATE FOR 1-2 SECONDS IF THE ACCELERATOR IS FULLY DEPRESSED. THE ACCELERATION MUST BE SLOW AND GRADUAL TO AVOID THE HESITATION. THE IS DANGEROUS WHEN SLOWLY MERGING INTO TRAFFIC.

Feb 24, 2018

SINCE RECALL #17V-562 HAVEN'T BEEN FIXED DEALER DON'T HAVE READY SINCE 09/2017 AND THIS CAN MAKE FIRE OR EXPLOSION, THEN LIGHT ENGINE CAME ON 02/01/2018 DEALER FIXED CONCERN 26 EMISSION PROBLEM, WITH BREATHER CRANKCASE , THIS IS RELATED BECAUSE WATER VAPOR ...... WHY DEALER CHARGE $1913 TO ME ON 02/01/2018 AT GREENWAY CHRYSLER JEEP AT 9051 EAST COLONIAL DR ORLANDO FL 32817, THIS RECALL 17/V 562 IF IT WAS FIXED SINCE 09/2017 THEN THIS WATER VAPOR PROBLEM WITH BREATHER CRANKCASE SHOULD BE AVOIDED. PLEASE CALL ME [XXX] I FEEL GOT CHARGED BECAUSE DODGE FAIL TO AVOID THIS PROBLEM [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *PM *TR

Feb 07, 2018

+ 2 more complaints for this component

POWER TRAIN,ENGINE

7 complaints

TL* THE CONTACT OWNS A 2015 RAM 3500. THE CONTACT STATED THAT THE VEHICLE SHIFTED INTO LIMP MODE WITHOUT WARNING, CAUSING THE VEHICLE TO INDEPENDENTLY DECELERATE WHILE DRIVING AT VARIOUS SPEEDS. THE CONTACT TOOK THE VEHICLE TO LITHIA CHRYSLER DODGE JEEP RAM FIAT OF EUGENE (2121 MARTIN LUTHER KING JR BLVD, EUGENE, OR 97401) WHERE THEY DIAGNOSED THE VEHICLE WITH A DEFECTIVE TURBO BOOSTER ACTUATOR. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 24,000.

Nov 30, 2020

TL* THE CONTACT OWNS A 2015 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) AND NHTSA CAMPAIGN NUMBER: 20V036000 (POWER TRAIN) HOWEVER, THE PARTS FOR THE RECALL REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT NORMANDIN CHRYSLER DODGE JEEP RAM FIAT LOCATED AT 900 CAPITOL EXPRESSWAY AUTO MALL, SAN JOSE, CA 95136, EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

May 06, 2020

TL* THE CONTACT OWNS A 2015 RAM 3500. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT, AN ORANGE GLOW COMING FROM UNDERNEATH THE VEHICLE AND THERE WAS ODOR OF SMOKE IN THE CABIN. THE CONTACT STOP IN THE MIDDLE OF THE ROAD BECAUSE THE VEHICLE WAS ON FIRE AND WAS ABLE TO EXIT THE VEHICLE WITH HIS WIFE SAFE BUT INHALED A LITTLE SMOKE. MEDICAL ATTENTION WAS NOT REQUIRED. THE CONTACT NOTICED UNDER THE HOOD WAS IN FLAME. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE AND FIRE REPORT WAS FILED. THE VEHICLE WAS TOWED TO UMANSKY CHRYSLER DODGE JEEP RAM DEALER, (960 HILTON HEIGHTS RD, CHARLOTTESVILLE, VA 22901, (434) 326-0298) WHERE THE CONTACT WAS INFORMED WHAT CAUSE FIRE, WHICH WAS A FAULTY TRANSMISSION COOLING LINE CLIP. THE TRANSMISSION FLUID IGNITED THE EXHAUST CAUSING THE FIRE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE AWAITING ON A PART TO TEST EVERYTHING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE THREE TIMES AND PROVIDED A CASE NUMBER: 71744090-74426250. THE FAILURE MILEAGE WAS APPROXIMATELY 69,200.

Jan 14, 2020

Fire: 1

TL* THE CONTACT OWNS A 2015 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V562000 (ENGINE AND ENGINE COOLING) AND 17V821000 (POWER TRAIN). THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WYATT ARP CHRYSLER DODGE JEEP IN SEGUIN, TEXAS AND ANCIRA CHRYSLER JEEP DODGE RAM IN SAN ANTONIO, TEXAS WERE MADE AWARE OF THE RECALLS AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Mar 22, 2018

TL* THE CONTACT OWNS A 2015 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V562000 (ENGINE AND ENGINE COOLING) AND 17V821000 (POWER TRAIN) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (GREENWAY DODGE CHRYSLER JEEP RAM ORLANDO, 9051 E COLONIAL DR, ORLANDO, FL 32817, (888) 292-3985) WAS UNABLE TO VERIFY WHEN THE REMEDY AND PARTS WOULD BE SUPPLIED FROM THE MANUFACTURER. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED. THE CONTACT STATED THAT THE SERVICE ENGINE INDICATOR ILLUMINATED. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. *TT UPDATED 10/1/18*JB

Feb 07, 2018

+ 2 more complaints for this component

SUSPENSION

6 complaints

THE TRUCK WAS RECALLED AND A TEMPORARY WELD WAS PLACED ON THE FRONT STEERING ALIGNMENT UNTIL PARTS COULD BE OBTAINED FOR A PERMANENT FIX. NOW IT SHOWS AS REPAIRED BUT A PERMANET REPAIR WAS NEVER MADE. I CAN NOT ALIGN MY STEERING BECAUSE IT IS WELDED. AT THE VERY LEAST THIS WILL CAUSE UNEVEN TIRE WEAR AND PREMATURE REPLACEMENT

Feb 11, 2021

TL* THE CONTACT OWNS A 2015 RAM 3500. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED THE MESSAGE 'SERVICE AIR SUSPENSION SYSTEM 'ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER MILLSBORO CHRYSLER, JEEP, RAM LOCATED AT 28380 DUPONT BLVD, MILLSBORO, DE 19966 HOWEVER, THE MECHANIC WAS NOT ABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER APPROXIMATELY FOUR TIMES FOR THE SAME FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS OPENED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

Feb 05, 2020

TL* THE CONTACT OWNS A 2015 RAM 3500. WHILE DRIVING APPROXIMATELY 78 MPH, AN ABNORMAL NOISE WAS COMING FROM THE FRONT OF THE VEHICLE. IN ADDITION, THE VEHICLE SHOOK VIOLENTLY. THE CONTACT NOTICED THAT THE THREAD ON THE NUT FROM THE INNER TIE ROD WAS SHAKING. THE VEHICLE WAS TAKEN TO LEGACY CHRYSLER DODGE JEEP RAM (1798 HIGHWAY 3175 N BYP, NATCHITOCHES, LA 71457, (318) 238-3383) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,221. THE VIN WAS NOT PROVIDED.

Dec 17, 2018

MANY CONSUMERS ARE REFERRING TO THE ISSUE AS "DEATH WOBBLE". AT HIGHWAY SPEEDS (50+) ANY SLIGHT BUMP WILL CAUSE A VIOLENT WOBBLE IN THE STEERING. THERE WAS A SAFETY RECALL (R46) FOR 2013-2014S AND CHRYSLER INDICATED THEY TOOK CARE OF THE ISSUE BUT I AM HAVING THE SAME ISSUE WITH MY 2015 RAM 3500 LARAMIE LONGHORN. IN ADDITION, THE TRUCK GOES THRU FRONT TIRES IN 10-15K MILES.

Jul 27, 2018

SHAKE IN THE TRUCK BEGINNING AT 65MPH UP TO AROUND 75MPH. I HAVE REPLACED TIRES, RIMS, REBALACED TIRES, REPLACED STEERING STABILIZER SHOCK, TRIED RUNNING AT DIFFERENT TIRE PRESSURES, ALL WITH NO IMPROVEMENT IN THE SHAKING.

Aug 17, 2017

+ 1 more complaint for this component

ELECTRICAL SYSTEM

4 complaints

the instrument panel dash cluster went black and now I have no information like tire pressure, mph, engine oil temp, coolant temp, cruise control,parking sensor alert, ect. I have tried everything to reboot or see if there is loose connections and have come up with nothing. this could be a hazard.

Dec 15, 2024

RIGHT HAND REAR ELECTRIC DOOR WINDOW DOES NOT ROLL BACK UP. I HAVE TO SHUT THE ENGINE OFF, WAIT FOR A FEW SECONDS AND THEN TURN IT BACK ON, SOMETIMES IT WILL ROLL BACK UP WITH THE DRIVERS SIDE DOOR WINDOW CONTROL, OTHER TIMES I HAVE TO GO AROUND TO THE DOOR ITSELF AND USE THE DOOR SWITCH TO GET IT TO ROLL UP.

Mar 04, 2020

TL* THE CONTACT OWNS A 2015 RAM 3500. WHILE DRIVING 55 MPH, THE CONTACT NOTICED THAT THE ODOMETER GAUGE STOPPED FUNCTIONING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED ARCADIA MOTORS CHRYSLER DODGE JEEP (LOCATED AT 731 W MAIN ST, ARCADIA, WI 54612, (608) 323-3118) AND CHILSON CHRYSLER DODGE, LLC (LOCATED AT 1983 S PRAIRIE VIEW RD, CHIPPEWA FALLS, WI 54729, (877) 317-2734) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 621,369.

Dec 19, 2019

VEHICLE ATTEMPTS TO DO OVER THE AIR SOFTWARE UPDATE OF UCONNECT SYSTEM WHILE DRIVING. UPDATE DOES NOT INSTALL AND SHUTS SYSTEM DOWN CAUSING LOSS OF NAVIGATION, BACK UP CAMERA, AND EMERGENCY ASSISTANCE CALLING. CREATES A DANGEROUS SITUATION WHEN TOWING A LARGE HORSE TRAILER WITH LIVE ANIMALS ON BOARD, AND RELYING ON NAVIGATION AND OTHER SYSTEMS FOR ASSISTANCE.

Oct 04, 2019

STEERING,SUSPENSION

4 complaints

I WAS TOWING MY TRAVEL TRAILER AND ENTERED A SLIGHT LEFT TURN AT APPROXIMATELY 50MPH WHEN MY FRONT DRIVER SIDE TIRE STARTED TO SHAKE/WOBBLE UNCONTROLLABLY. I SLOWED DOWN AND IT STOPPED. DEALERSHIP REPLACED BOTH FRONT HUBS AND BEARINGS. WHEN I HIT A SMALL BUMP WHILE TURNING AND NOT TOWING, IT STILL SHAKES/WOBBLES UNCONTROLLABLY. I NOTIFIED DEALERSHIP ABOUT IT AND THEY STILL FAILED TO MAKE THE REPAIR. THE VEHICLE IS STILL UNDER WARRANTY.

Mar 01, 2021

DEATH WOBBLE VIOLENT SHAKING TIRE BOUNCING OR SOMETHING. I ALMOST CRASHED MY TRUCK, I REPLACED THE HUBS DIDN'T FIX IT, I HAD THE TIRES BALANCED SAME PROBLEM, I REPLACED FRONT SHOCKS SAME PROBLEM, I DON'T WANT THE TRUCK I COULD DIE IN THIS UNSAFE TRUCK, DEALER WILL NOT TAKE IT BACK. CAN YOU HELP. (XXXXX) REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Jul 05, 2019

WHILE DRIVING THE TRUCK AND TURNING SLIGHTLY LEFT, I HIT A SMALL BUMP ON THE ROAD AND MY TRUCK STARTED VIBRATING UNCONTROLLABLY AND I LOST THE ABILITY TO STEER THE VEHICLE. THE VEHICLE VIBRATED SO HARD THAT I SLID ACROSS OTHER LANES OF TRAFFIC TO MY RIGHT WITHOUT BEING ABLE TO STEER. I BROUGHT THE VEHICLE TO A COMPLETE STOP ON THE SIDE OF THE ROAD. AFTER THE COMPLETE STOP, I WAS ABLE TO DRIVE AND STEER THE VEHICLE. SINCE THIS INCIDENT HAPPENED, I HAVE HAD THE SAME ISSUE HAPPEN WHEN I'M DRIVING WHILE TURNING AND HITTING A BUMP. I'VE HAD THIS HAPPEN ON INTERSTATE HIGHWAYS, STATE HIGHWAYS AND FLYOVER ON RAMPS. THE DEALERSHIP DOES NOT KNOW WHAT IS WRONG AND IS UNABLE TO FIX THE PROBLEM AT THE MOMENT.

Apr 07, 2019

I CAN'T DRIVE MY TUCK DUE TO THE FACE THE TRUCK BEING TO SHAKE OUT OF CONTROL AND I HAVE TO PULL OVER . I GO THE TRUCK HOME BUT DUE TO THE INSANE SHAKING I DO NOT DRIVE THE VEHICLE.

Mar 30, 2018

EXTERIOR LIGHTING

3 complaints

WATER GETS INTO THE HEADLIGHT HOUSING AND STAYS IN THERE UNLESS HEADLIGHTS ARE REMOVED AND WATER IS RELEASED. *TR

Apr 09, 2020

TL* THE CONTACT OWNS A 2015 RAM 3500. THE CONTACT STATED THAT THE HEADLIGHTS KEPT GOING OUT SEVERAL TIMES. THE CONTACT REPLACED ALL OF THE BULBS, SPECIFICALLY THE LOW BEAM HEADLIGHTS, BUT THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT STATED THAT THE HIGH BEAM HEADLIGHTS OPERATED NORMALLY. THE DEALER (CLASSIC CHRYSLER DODGE JEEP RAM, 1102 WALTON DR, TEXARKANA, TX 75503, (903) 716-0600) SCHEDULED A DIAGNOSTIC APPOINTMENT FOR NEXT WEEK. THE CONTACT INDICATED THAT HE HAD TWO OTHER 2016 RAM 3500 VEHICLES THAT EXHIBITED THE SAME FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 58,000.

Nov 15, 2018

TL* THE CONTACT OWNS A 2015 RAM 3500. AFTER DRIVING THE VEHICLE, THE CONTACT STATED THAT THE FOG LAMP GLASS COVERS FRACTURED ON THE DRIVER'S SIDE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY DIAGNOSED THAT THE FOG LAMP ASSEMBLY NEEDED TO BE REPLACED ENTIRELY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.

Oct 07, 2016

UNKNOWN OR OTHER,ENGINE

2 complaints

I am filing this report to highlight ongoing safety and warranty issues with my 2015 Dodge Ram 3500, which is severely impacted by Recall 67A. This recall was intended to address emissions tampering, involving significant obligations for Stellantis/Cummins Inc. under the emissions extended warranty, termed the "Special Extended Warranty." Since the completion of the recall in January 2024, my vehicle has been inoperable for a total of 148 days due to significant defects. The vehicle has required six service visits to address these issues, with the most recent visit occurring on October 31, 2024, when it was towed back to the dealership. Throughout this process, I have encountered a lack of effective communication from both Cummins and FCA, and my attempts to resolve these issues were largely ignored until I escalated the matter to federal authorities, including Randall Stone from the U.S. DOJ. The ongoing failure to address these defects has not only violated warranty obligations but also poses a risk to safety, as the vehicle remains inoperable. Impact of the Problem: The inability to use my vehicle has caused considerable disruption to my daily life, preventing me from performing essential tasks, including towing a camper and transporting heavy items. This situation has also led to significant emotional distress, given the prolonged nature of the issues and the lack of adequate responses from the manufacturer. Action Requested: I seek the NHTSA's assistance in investigating these ongoing issues with my vehicle and holding the manufacturer accountable for their failure to uphold warranty obligations and address safety concerns related to emissions defects.

Nov 01, 2024

VEHICLE WAS PARKED AND CAUGHT IN FIRE IN THE ENGINE COMPARTMENT *TT *CN

Feb 12, 2018

Fire: 1

ELECTRICAL SYSTEM,AIR BAGS,STRUCTURE

2 complaints

Driving down turnpike my truck went up in flames, mopar sent investigator to determine cause of fire at dealership never called me to give me a report they emailed me to badly burnt to determine cause of fire.

Dec 05, 2022

Fire: 1

MANUFACTURING DEFECT IN A DRAINAGE RAIL ON SUNROOF CAUSES WATER TO RUN INTO ELECTRONICS AND SIDE CURTAIN AIRBAG AND ITS WIRING. THIS LEAKING OCCURS WHEN THE VEHICLE IS IN MOTION AND WHEN STATIONARY. HERE'S A YOUTUBE VIDEO OF MY FINDINGS. HTTPS://M.YOUTUBE.COM/WATCH?V=QMXFK_UUVY4&T=29S

Feb 14, 2019

ELECTRICAL SYSTEM,SERVICE BRAKES

2 complaints

THE INTEGRATED TRAILER BRAKE MODULE FAILS WITH NO WARNING. WHEN REPLACED IT FAILS AGAIN. THIS HAPPENS WHEN TOWING AND THE DRIVER HAS NO WARNING OF FAILURE UNTIL THE BRAKES ARE APPLIED. IN AN EMERGENCY STOP THIS HAS PROVEN TO BE A RISK TO PROPERTY AND LIVES. THIS IS A CONSISTENT PROBLEM WITH DODGE RAM TRUCK FROM 2015 ON. *TR*DT CONSUMER STATED INTERNAL TRAILER BRAKE CONTROLLER WAS REPLACED AND VEHICLE HAS BEEN REPAIRED.*JB

Apr 15, 2020

THIS IS A PARTICULARLY DANGEROUS SITUATION BECAUSE THERE IS NO METHOD TO KNOW, IN ADVANCE, THE FACTORY INTEGRATED TRAILER BRAKE MODULE (ITBM) WILL FAIL TO PROVIDE FULL VOLTAGE TO THE ELECTRIC TRAILER BRAKES I ATTACHED MY 13,000 POUND FIFTH WHEEL TRAILER TO MY TRUCK AND FOLLOWING THE ITBM SETUP STEPS IN THE OWNERS' MANUAL, THE RESULTS WERE AS EXPECTED. THERE WERE NO WARNINGS OR INDICATORS SIGNALING AN ISSUE WITH THE ITBM'S ABILITY TO APPLY THE TRAILER'S ELECTRIC BRAKES. ON TYPICAL CITY/URBAN DRIVING THE BRAKING EFFORT FROM THE TRAILER WAS AS EXPECTED. ONCE I ENTERED A MORE RURAL SETTING AND ROADWAY SPEEDS INCREASED TO 50 MPH I DISCOVERED, AS I APPROACH A FAST CHANGING TRAFFIC LIGHT, HARD BRAKING THE TRUCK DID NOT SEND ENOUGH BRAKING SIGNAL TO THE TRAILER AND AS A RESULT I WAS PUSHED WELL INTO THE INTERSECTION. FORTUNATELY THE INTERSECTION WAS CLEAR AND NO INJURY OR ACCIDENT RESULTED..I VERIFIED WITH DEXTER AXLES, THE AXLES USED ON MY TRAILER, THE MAXIMUM BRAKING EFFORT FROM THEIR ELECTRIC BRAKES IS 12 VOLTS AT 3 AMPS PER WHEEL. I MEASURE THE VOLTAGE GOING INTO MY TRAILER BRAKES WITH THE ITBM SET TO MAXIMUM GAIN, HEAVY ELECTRIC AT 6.8 VOLTS, THE EXPECTED VOLTAGE WAS 11.9 VOLTS. I DID AN AB TEST USING ANOTHER RAM TRUCK WITH THE ITBM AND MEASURED THE EXPECTED VOLTAGE ON THE TRAILER BRAKE LINE...IT IS IMPORTANT TO REALIZE THERE ARE NO INTERNAL ITBM MECHANISMS TO DETECT THIS CONDITION SINCE THERE WERE NO DTCS SET WHEN I TOOK MY TRUCK TO THE DEALER....UPDATED 09/28/15 *BF *CN

Aug 05, 2015

TIRES,WHEELS

2 complaints

DRIVER'S SIDE, FRONT TIRE (ORIGINAL EQUIPMENT NEXEN ROADIAN) SEPARATED WHILE DRIVING STRAIGHT ON A HIGHWAY AT 55 MPH. SEPARATION CAUSED EXTREME VIBRATION AND INSTABILITY. CAUSED TRUCK TO BECOME UNDRIVABLE.

Sep 06, 2019

NEXEN ROADIAN HTX RH5 LT235R/80-17 LR E. RIGHT FRONT TIRE HAS STARTED TO HAVE AN INTERNAL ISSUE. THE TIRE HAS "CROWNED" ON THE TREAD LINE. MEANING IT HAS AN ARC ON TREAD AREA FROM SIDE TO SIDE AND IS HIGHER IN THE CENTER. VEHICLE VIBRATES WHILE DRIVING IT BETWEEN 40 TO 70 MPH. ALL TIRES WERE ROTATED AT ABOUT 6,500 MILES. THE VEHICLE IS AT 7,900 MILES CURRENTLY. THE VEHICLE HAS ALWAYS HAD SOME SHAKING TO IT SINCE IT WAS NEW. IT HAS GOTTEN PROGRESSIVELY WORSE. I WON'T EVEN BOTHER WITH A WARRANTY CLAIM. THESE TIRES SHOULD BE BANNED FROM US DOT APPROVAL AND FCA SHOULD BE FINED HEVAVELY FOR BEING ALLOWED TO PUT NEXEN TIRES ON IT'S TRUCKS PERIOD. ALL OWNERS SHOULD BE GIVEN CREDIT TOWARDS PURCHASING REPLACEMENT TIRES. THERE ARE MANY FORUMS WITH VARIOUS COMPLAINTS ABOUT THE NEXEN TIRES BEING INSTALLED ON RAM TRUCKS. FOR THE SAFETY OF MYSELF AND FELLOW RAM OWNERS THE NEXEN TIRES SHOULD BE BANNED FROM ENTERING THE USA EITHER VIA OEM CHOICE OR ANY RETAILER OR COMMERCIAL SELLER. THESE TIRES HAVE AN EARLY 2014 DATE CODE. I'LL BE PURCHASING A NICE NEW PAIR OF BRIDGESTONE TIRES FOR MY TRUCK.

Jun 30, 2019

ELECTRONIC STABILITY CONTROL (ESC)

2 complaints

TL* THE CONTACT OWNS A 2015 RAM 3500. THE CONTACT STATED THAT THE ELECTRONIC STABILITY CONTROL FAILED, WHICH CAUSED THE VEHICLE TO ACCELERATE AND BRAKE ON ITS OWN. FINDLAY CHRYSLER JEEP DODGE RAM POST FALLS (550 N ALBERTA ST, POST FALLS, ID 83854) WAS CONTACTED, BUT WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 300,000.

Mar 27, 2019

TL* THE CONTACT OWNS A 2015 RAM 3500. WHILE DRIVING 35 MPH, THE ELECTRONIC STABILITY CONTROL (ESC) INDICATOR ILLUMINATED WITHOUT WARNING. DADELAND DODGE REPLACED THE ESC MODULE, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 91,000. ..UPDATED 07/31/17 *BF *CN

May 25, 2017

POWER TRAIN,UNKNOWN OR OTHER

2 complaints

ON PRESSING THE ACCELERATOR PEDAL, THERE IS A NOTICEABLE HESITATION BEFORE THE POWERTRAIN RESPONDS. I FEAR ONE DAY GETTING T BONED (SIDE IMPACT) FROM ANOTHER MOTORIST THAT IS UNABLE TO STOP OR NOT REALIZING THIS IS HAPPENING TO ME AND NOT SLOW DOWN QUICK ENOUGH. THIS IS ONLY NOTICEABLE FROM ACCELERATING FROM TAKEOFF AS IN LATER GEARS THE RESPONSE FROM ACCELERATOR TO RESPONSE IS FASTER. I BOUGHT THIS TRUCK USED ALMOST 2 MONTHS AGO AND DEALERSHIPS AND RAM CUMMINS FORUMS SITE THIS AS A COMMON PROBLEM!

Nov 04, 2018

DEALER WONT FIX RECALLS....DEALER SAYS THEY DO NOT HAVE THE PARTS....HAS BEEN MANY MANY MONTHS AND DEALER SAYS THEY DO NOT HAVE PARTS.

Jul 02, 2018

STEERING,SERVICE BRAKES

2 complaints

I WAS PULLING OUT OF A PARKING SPACE AND I HEAR A LOUD POP LOTS POWER STEERING AND BRAKES SYSTEM . THE CAR IS ONLY 2 YRS OLD

Nov 06, 2017

THIS IS A DIESEL POWERED TRUCK. TWICE THE HYDRAULIC PRESSURE CREATED BY THE HYDROBOOST UNIT HAS BLOWN METAL HOSES APART RESULTING IN COMPLETE AND SUDDEN LOSS OF STEERING AND BRAKES. FORTUNATELY THE TRUCK WAS OPERATING AT VERY LOW SPEED. IF THIS HAD OCCURRED AT HIGHWAY SPEED, IT WOULD HAVE RESULTED IN A CRASH AND LIKELY DEATH. IN BOTH CASES, RAM REPLACED THE HOSE AND FLUID UNDER WARRAANTY, BUT HAS NOT ADDRESSED THE ROOT CAUSE, WHICH IS THAT THE HYDROBOOST UNIT IS DEFECTIVE.

Oct 26, 2016

ENGINE AND ENGINE COOLING

2 complaints

TL* THE CONTACT OWNS A 2015 RAM 3500. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE, THERE WAS AN ABNORMAL EXHAUST ODOR ENTERING THE CABIN OF THE VEHICLE. THE VEHICLE WAS TAKEN TO LAKESHORE CHRYSLER JEEP DODGE JEEP RAM FIAT LOCATED AT 330 E HOWZE BEACH RD, SLIDELL, LA 70461, (985) 641-9595, AND THE CONTACT WAS INFORMED THERE WAS A THREE WEEK BACK LOG TO HAVE THE VEHICLE DIAGNOSED. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT CONTACTED OR NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Jul 28, 2017

TL* THE CONTACT OWNS A 2015 RAM 3500. WHILE DRIVING, THE VEHICLE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (COAST AUTO CENTER INC. 530 CHETCO AVE, BROOKINGS, OR 97415) WHERE IT WAS DIAGNOSED THAT THE DEGRADATION OF THE SELECTIVE CATALYTIC REDUCTION SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER STATED THAT DODGE HAD NOT YET MANUFACTURED THE PART. THE MANUFACTURER STATED THAT THE CONTACT COULD TAKE THE VEHICLE TO THE DEALER EVERYDAY TO HAVE IT CHECKED, BUT OFFERED NO FURTHER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

May 23, 2017

POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM

2 complaints

WHEN ACCELERATING (EITHER FROM A STOP OR A ROLLING STOP) AND THEN BRAKING AND THEN ACCELERATING AGAIN, THE ENGINE WILL HESITATE. SOME CALL THIS "DEAD PEDAL" BUT I FEEL IT'S DANGEROUS BECAUSE IT LEAVES VULNERABLE IN TRAFFIC TO A COLLISION. IT'S HAPPENED TO ME NUMEROUS TIMES AND AGAIN TODAY. I WAS AT A 4 WAY STOP AND PROCEEDED TO ACCELERATE WHEN IT WAS MY TURN, ABOUT 1/3 WAY INTO THE INTERSECTION, A VEHICLE TRAFFIC IGNORED THE STOP SIGN AND ATTEMPTED TO CROSS MY LINE OF TRAVEL. I HAD TO BREAK AND THEN IMMEDIATELY ACCELERATE AND THE TRUCK HESITATED WHICH LEFT ME IN THE INTERSECTION. IF THE OTHER VEHICLE HAD BEEN TRAVELING AT A FASTER RATE, IT WOULD HAVE T-BONED ME. AS IT WAS, THE OTHER DRIVER WAS ABLE TO MANEUVER HIS VEHICLE AROUND ME. TO ME, THIS ISN'T A DELAY IN WHICH THE TURBO SPOOLS UP TO HELP DELIVER POWER. IT ALMOST FEELS LIKE THE THROTTLE IS DEAD HOWEVER THE TRUCK IS STILL RUNNING. THE HESITATION CAN LAST ABOUT A SECOND OR SO BUT IN THAT TIME, I FEEL THE TRUCK IS UNSAFE.

May 10, 2017

DEAD ACCELERATOR PEDAL. WHEN APPLYING ACCELERATOR THERE IS A PERIOD OF TIME WHEN NOTHING HAPPENS. THIS IS PARTICULARLY CONCERNING AS IT LEAVES THE VEHICLE OCCUPANTS AND THE VEHICLE ESSENTIALLY DEAD AND IN HARMS WAY WHILE TRYING TO MANEUVER IN TRAFFIC, MERGING, TURNING, EMERGENCY AVOIDANCE, ETC.

Nov 22, 2015

FUEL/PROPULSION SYSTEM

2 complaints

TL* THE CONTACT OWNS A 2015 RAM 3500. THE CONTACT STATED THAT THE VEHICLE LOST POWER WHILE ATTEMPTING TO ACCELERATE FROM A STOP. THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT DROVE HOME AND CALLED THE DEALER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE SENSOR WAS REPLACED. THE FAILURE RECURRED THE NEXT DAY. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE FUEL PUMP WAS REPLACED. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL LINE WAS FRACTURED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DOCUMENTED THE FAILURE. THE MANUFACTURER CONTACTED THE DEALER AND CONFIRMED THE DEALER'S DIAGNOSIS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 23,000.

Feb 13, 2017

TL*THE CONTACT OWNS A 2015 DODGE RAM 3500. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THERE WAS AN STRONG ODOR OF DIESEL FUEL PRESENT INSIDE THE CABIN OF THE VEHICLE. THE CONTACT MENTIONED THAT THE OCCUPANTS IN THE VEHICLE WOULD BECOME ILL DUE TO THE STRONG ODOR. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE CONTACT THEN HAD AN AIR QUALITY TESTING FIRM EXAMINE THE VEHICLE AND IT WAS DETERMINED THAT THE CARBON MONOXIDE LEVELS WERE MORE THEN 9 PARTS PER MILLION INSIDE THE CABIN WHEN OPERATING THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 590.

Apr 08, 2015

POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE

2 complaints

IN JUNE 2016, TOWING A 14 FOOT LIGHT TRAILER UP SONORA PASS ON HWY 108 IN CALIFORNIA, THE TRUCK BUCKED, STUDDERED AND SHOOK IN FIRST GEAR, STALLED AND SLIPPED BACKWARD TOWARDS A 1000 FOOT CLIFF, IT THEN LUNGED INTO GEAR AND IT WAS SMOKING THE TIRES. I LET IT DO THAT TO GAIN TRACTION AND THEN SLOWLY MADE MY WAY BACK UP. I CANNOT TOW ANYTHING OUT OF FIRST GEAR WITHOUT THE BUCKING AND STUDDERS, AND LOSING FORWARD MOMENTUM, ANYWHERE. ALMOST LOST IT ALL THAT DAY INCLUDING MY LIFE AND NOTHING HAS BEEN DONE TO FIX THE ISSUE. 2 DEALERSHIPS IN 2 STATES ACKNOWLEDGE THE PROBLEM, STATE THEY HAVE OTHER CUSTOMERS THAT HAVE THE SAME PROBLEM BUT DODGE CANNOT SEEM TO UNDERSTAND A FIX OR THE SERIOUSNESS OF THIS DEFECT. THE TRUCK IS NOT SAFE TO TOW ANYTHING ANYWHERE AND THAT IS OBSURD FOR A RAM 3500. THIS TRUCK IS ADVERTISED AS THE NUMBER ONE TRUCK FOR TOWING, BUT IT JUST CAN'T DO THE JOB SAFELY. PLEASE VIEW LETTER SENT TO DEALERSHIP DATED JULY 9TH. 2016.

Dec 06, 2016

THE TUCK HAS A HORRIBLE LAG IN THE THROTTLE RESPONSE. WHEN TRYING TO PULL OUT INTO HEAVY TRAFFIC THE TRUCK LAGS MORE THAN IT SHOULD. THIS HAS BEEN HAPPENING SINCE THE DAY I BOUGHT IT NEW WITH 16 MILES ON IT. IF YOU PRESS THE PEDAL MORE THAN HALF DOWN FROM A STOP YOU CAN COUNT TO 30 BEFORE IT ACTUALLY STARTS MOVING. THERE HAVE BEEN MULTIPLE TIMES WHERE THIS HAS ALMOST CAUSED AN ACCIDENT. I HAVE BEEN READING FORUMS ABOUT THIS ISSUES AND HAVE COME UP WITH 2 CAUSES. 1 THE THROTTLE CONTROL PROGRAMING IS SET EXTREMELY CONSERVATIVE WHICH WILL CAUSE THIS. 2 THE ONE THAT ALMOST EVERYONE IS REPORTING IS THAT THE DPF REGEN SYSTEM IS CAUSING TOO MUCH BACK PRESSURE. PEOPLE ARE REPORTING THAT WHEN THEY DELETE THE EXHAUST AND EGR OFF THE TRUCK IT GETS ITS POWER BACK. THESE SYSTEMS NEVER SEEM TO COMPLETELY CLEAN OUT AND ALL WISE HAS HIGH BACK PRESSURE.

Nov 17, 2016

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES

1 complaint

ABS and Traction control warning lights are on display. Cruise control and 4x4 will not engage due to this issue. Also causing malfunction while towing a trailer.

Sep 10, 2024

TRAILER HITCHES

1 complaint

The contact owns a 2015 Ram 3500. The contact stated that the gooseneck ball hitch failed to remain secured. No warning light was illuminated. The vehicle was taken to dealer. The dealer confirmed the failure with the gooseneck ball hitch was related to the recall but did not replace the gooseneck ball hitch. The contact referenced NHTSA Campaign Number: 18E028000 (Trailer Hitches) as a possible solution however, the VIN was not included in the recall. The manufacturer was notified of the failure. The failure mileage was approximately 37,000.

Feb 02, 2024

UNKNOWN OR OTHER,SERVICE BRAKES

1 complaint

After I brought my truck in for recall Y26 they inspected the studs and said they were fine (not stretched which is what the recall is for). I took a trip and put 6,700 after the inspection and the dealer re-torqued the wheels. When I got back there seemed to be something wrong with the brakes and so I brought it back to the same dealer that inspected it before and verified the studs were not stretched, now found that the pads and rotors were damaged and the studs were studs now stretched. No problem before the recall but after the recall and new torque for the wheels the studs are stretched. Dodge said they will pay for the studs to be replaced but not the brakes. The brakes were fine before. If it were just the pads I would understand that this could be normal wear but the rotors being destroyed only on the wheels that now had stretched studs does not make any sense and given that it was inspected beforehand and only after the new torque did the studs stretch and damage the rotors it seems like they may not be fixing the issue that the recall was originally issued for, in fact, they may have made the problem worse. The representative from Dodge said they have not had any other complaints so the brake damage must not have been caused by the stretched studs.

Jul 06, 2022

ELECTRICAL SYSTEM,WHEELS

1 complaint

TPMS SENSORS BEING CALLED OUT IN WRONG LOCATIONS FOR REAR TIRES. TPMS WAS CALLING OUT TIRES IN WRONG POSITIONS AND VALUES. FRONT WAS ALSO CALLING IT INCORRECT VALUES. DUALLY. PROBLEMS WITH INCORRECT CALL OUTS CAUSED MULTIPLE TRIPS TO REPAIR SHOPS, TO REPAIR TIRES THAT WE'RE INFLATED PROPERLY BUT READING OUT ON WRONG SIDE OF VEHICLE. AFTER LAST VISIT, DEALER REPLACED TWO ALLEGEDLY BAD SENSORS WHILE ONLY ONE BAD ONE WAS IDENTIFIED AS BAD BY DISCOUNT TIRE. WHILE ALL TPMS APPEARED TO BE READING AFTER THIS REPAIR, RIGHT REAR OUTER TPMS WAS READING A STEADY 68 PSI WHILE ALL OTHER TIRES STARTED OFF LOWER AND INCREASED APPROPRIATELY AS TIRES HEATED UP WITH DRIVING, THIS SENSOR READING DID NOT CHANGE. DUE TO CROSSED READINGS ON FRONT, RIGHT FRONT TIRE WAS INDICATING LOW PRESSURE WHILE PROSPEROUS INFLATED, AND LEFT FRONT WENT FLAT, DUE TO INCORRECT TPMS SENSOR READINGS, STRANDING VEHICLE UNTIL IT COULD BE REPLACED AND TAKEN TO SHOP. CONSIDER CHRYSLER RECALL P62 ... ALSO DEALER NOW CLAIMS THAT INNER AND OUTER TIRES USE THE SAME STPMS SENSORS, WHEN OTHER HAVE REPORTED THAT THE INNER AND OUTER TIRES ON THE DUALLY USE DIFFERENT SENSORS.. BUILD DATE 10/2014 .... LOOKS LIKE YOU. NEEDED TO RECALL A BROADER RANGE OF DUALLY THAN JUST THE CHASSIS CAB FOR TPMS DOR 2015'S UNDER P62 I AM AT DEALER AGAIN, AS THEY BUMBLE THEIR WAY AROUND FIXING THE TPMS AND ATTEMPTING TO ALSO UPDATE THE RADIO SOFTWARE FROM 15.17.5 TO 18.45.01

Feb 03, 2021

POWER TRAIN,VEHICLE SPEED CONTROL,VISIBILITY/WIPER

1 complaint

TIPM, REAR END LEAKS, TRANSMISSION REPLACED, DEF PUMP REPLACED, KNOX, EGR VALVE REPLACED, TURBO SENSOR, THIS TRUCK COST 2 DOLLARS A MILE TO OPERATE, BRINGING IT INTO THE SHOP IS LIKE PULLING TEETH HORRIBLE IT'S TWO TO THREE WEEKS.

Oct 18, 2020

EQUIPMENT,ENGINE

1 complaint

TL* THE CONTACT OWNS A 2015 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CONTACTED BILL BRYAN CHRYSLER DODGE JEEP RAM 3401 US-441, FRUITLAND PARK, FL 34731 WHERE THEY INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THE PARTS WOULD BECOME AVAILABLE IN MARCH 2020. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mar 10, 2020

SEAT BELTS

1 complaint

ANY SPEED OVER 55MPH OR AND SMALL BUMPS LOCKS THE DRIVERS SEAT BELT, NO THER BELT DOES THIS, ONLY THE DRIVER SEAT BELT.

Dec 27, 2019

POWER TRAIN,WHEELS

1 complaint

TL* THE CONTACT OWNS A 2015 RAM 3500. WHILE DRIVING 45 MPH, THE VEHICLE UNINTENTIONALLY PULLED TO THE RIGHT AND LEFT. THE CONTACT ALSO MENTIONED THAT THERE WAS A LOUD ABNORMAL NOISE COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO JERRY DAMSON CHRYSLER DODGE JEEP RAM (790 N BRINDLEE MOUNTAIN PKWY, ARAB, AL 35016, (256) 586-6041) WHERE UNKNOWN REPAIRS HAD TO BE PERFORMED TO THE TRANSMISSION AND TURBO CHARGER. IN ADDITION, THE HUBS AND BEARINGS WERE REPLACED. THE CONTACT STATED THAT THE FAILURES STILL OCCURRED AFTER THE REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 143,000.

Sep 25, 2019

TIRES

1 complaint

TL* THE CONTACT OWNS A 2015 RAM 3500 EQUIPPED WITH NEXEN ROADIAN-A/T PRO IT TIRES, SIZE: 235/80/R17 (NA). WHILE DRIVING VARIOUS SPEEDS, THE FRONT END OF THE VEHICLE VIBRATED SEVERELY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DISCOVERED THAT THE FRONT DRIVER'S SIDE TIRE EXPERIENCED BUBBLING AND TREAD SEPARATION. THE TIRE WAS REPLACED, BUT THE FAILURE RECURRED WITH THE REPLACEMENT TIRE APPROXIMATELY 10,000 MILES LATER. THE CONTACT INDICATED THAT FIVE SEPARATE TIRES LOCATED IN THE FRONT AND REAR OF THE VEHICLE EXPERIENCED THE SAME FAILURES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES, BUT NO ASSISTANCE WAS OFFERED. THE DOT NUMBER AND VIN WERE NOT AVAILABLE. THE TIRE AND VEHICLE FAILURE MILEAGE WAS 10,000.

Sep 17, 2019

STEERING,VEHICLE SPEED CONTROL,SERVICE BRAKES

1 complaint

WHILE DRIVING ON HIGHWAY CRUISE CONTROL FAILED TO WORK, BRAKE LIGHT WENT ON AND STEERING WHEEL TURNED UPSIDE DOWN.*DT *DT BOTH JAM NUTS WERE FOUND TO BE LOOSE.*JB

Mar 28, 2019

AIR BAGS

1 complaint

MY TRUCK 2015 DODGE RAM 3500 WITH 15K MILES AIR BAG ON DRIVER SIDE IS NOT WORKING IS THE DRIVER FRONTAL SQUIB 2 CONTROL CIRCUIT OPEN CODE# B000213 AND DRIVER FRONTAL SQUIB 1 CONTROL CIRCUIT OPEN CODE# B000113

Oct 20, 2018

STEERING,SUSPENSION,SEATS

1 complaint

TAKATA RECALL WHEN DRIVING MY VEHICLE ON THE HIGHWAY OR FREEWAY AT HIGH SPEEDS OF 65 TO 80 MPH THE WHOLE TRUCK BEGINS TO VIBRATE.HAVE GOTTEN IT CHECKED MECHANICALLY FOR FAULTS.TIRES HAVE BEEN CHECKED AS WELL AS STEERING COMPONENTS AND SUSPENSION AND EVERYTHING IS IN GOOD SHAPE.WAS TOLD THAT ITS NORMAL FOR A 2015 RAM 3500 DUALLY TO VIBRATE SO MUCH .ITS NOT.THERE ABSOLUTELY NO READON WHY A NEWISH TRUCK SHOULD VIBRATE SO MUCH THAT IT FEELS LIKE ITS GOING TO FALL APART ON ITS OWN.ITS NOT NORMAL AND ALL THE PEOPLE ON THE FORUMS WITH THE SAME PROBLEM HAVE BEEN TOLD BY THE DEALERS THAT IT IS NORMAL.IT IS A DRIVING HAZARD THAT ITS ONLY A MATTER OF TIME BEFORE DODGE HAS LAWSUITS ON ITS FRONT DOOR FOR NEGLICENCE ON THEIR PART FOR THE BAD VIBRATIONS MAKING BOLTS FALL OFF AND CAUSING A WRECK.

May 26, 2018

POWER TRAIN,SERVICE BRAKES

1 complaint

TL* THE CONTACT OWNS A 2015 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V562000 (SERVICE BRAKES, HYDRAULIC) AND 17V821000 (POWER TRAIN); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Feb 07, 2018

ELECTRICAL SYSTEM,ENGINE

1 complaint

VEHICLE FAILS TO START IN COLD WEATHER BELOW 55 DEGREES. WHEN IT IS BELOW 55 DEGREES, THE WIN MODULE WILL NOT RECOGNIZE THE KEY FOB AND VEHICLE WILL NOT START. I MUST KEEP INSERTING THE KEY FOB, TURN IT OFF AND ON, RECYCLE DOOR LOCKS, OPEN AND CLOSE DOOR. I HAVE BROUGHT THIS TO THE DEALER. NO PARTS AVAILABLE. BROUGHT IT TO CHRYSLER'S ATTENTION, NO REPAIRS OR PARTS. IF I NEEDED TO GO ANYWHERE IN AN EMERGENCY, IT WOULD BE IMPOSSIBLE. ATTACHING VIDEO OF WHAT I GO THROUGH. WOULD LIKE TO KNOW WHY CHRYSLER DOES NOT HAVE PARTS NOR ARE THEY REPLACING DEFECTIVE PARTS UNDER WARRANTY. WEB SITE IS NOT ALLOWING ME TO UPLOAD A VIDEO OF THE PROBLEM

Jan 03, 2018

ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

THERE IS A DEFINITE DELAY IN ACCELERATION WHEN PULLING OUT IN TRAFFIC. SOMETIMES 2 OR 3 SECONDS OR MORE. ALSO WHEN DRIVING IN TRAFFIC IF YOU LET UP ON THE ACCELERATOR AND THEN RESUME ACCELERATING IT ALMOST FEELS LIKE THE VEHICLE STALLS. VERY DANGEROUS.

Nov 03, 2017

SUSPENSION,POWER TRAIN,UNKNOWN OR OTHER

1 complaint

AT 70 MPH OR ABOVE THE VEHICLE VIBERATES HEAVILY AND HAVE CHANGED TIRES AND BALANCED FOUR TIMES, IT FIBERATES IN THE REAR MOSTLY OR UNDER THE SEATS

Apr 20, 2017

ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE

1 complaint

TOO MANY DETAILS, BUT WILL TRY TO BULLET RIGHT TO THE ISSUES: (TRUCK WAS REAR ENDED ON HIGHWAY 4/25/2016) -MY TRUCK WAS TOWED TO DEALERSHIP, BUT UPON "COMPLETED REPAIRS", I PICKED UP AT COLLISION CENTER -EXHAUST BRAKE FUNCTION ON THE TURBO WAS WEAKENED WHILE IN CARE OF DEALERSHIPS HANDS (OR LACK THEREOF) -DURING REPAIRS OF BODY DAMAGE ONLY, SOMEONE RE-CALIBRATED MY TRUCKS SPEEDOMETER TO MATCH MY OVERSIZE TIRES. (THIS WOULD BE SO MUCH A CONCERN, BUT THE FACT THAT MY TRUCKS EXHAUST BRAKE WAS INTENTIONALLY WEAKENED VIA COMPUTER, "NOW WE HAVE A PROBLEM" -THIS ISSUE WAS ADDRESSED TO DEALERSHIP AS A SAFETY CONCERN AS I TOW A 16,000LB TRAILER FOR WORK. (ALONG WITH NOTICEABLE WHISTLE FROM TURBO, WHICH IS UNDENIABLE EVIDENCE OF DAMAGE TO TURBO) -FIRST DAY TOWING THROUGH MOUNTAINS "WITHOUT" EB WORKING PROPERLY, I ALMOST WRECK TWICE WITHIN 15 MILES, ALL DUE TO "WEAK EB" -AFTER MULTIPLE TRIPS TO DEALER, I AM CONSTANTLY TOLD "TRUCK DRIVES FINE, TRUCK EB IS WORKING" -ENOUGH RESEARCHING TURBO AND EB FUNCTION, I AM ABLE TO FINALLY GET INSURANCE & DEALERSHIP TO REPAIR TURBO UNDER CLAIM -AFTER REPAIR, TRUCK IS GIVEN BACK TO ME WITH NEW TURBO. EB IS STILL EXTREMELY WEAK, WHISTLE IS GONE, TORQUE AND TOW/HAUL FUNCTION HAVE NOW BEEN ALTERED AND COMPROMISED. -NOW WE HAVE 3 ISSUES WITH THE TRUCK: EXTREMELY WEAK EB / EXTREMELY WEAK TO NON-EXISTENT TOW/HAUL MODE / TORQUE EXTREMELY WEAK. (ALL FUNCTIONS THAT CAN BE CALIBRATED IN THE TRUCKS COMPUTER) -DEALERSHIP HAS BEEN HAVING MY $60,000 TRUCK HANDLED WITH COMPLETE NEGLIGENCE AND CARELESSNESS WITH PLACING REPAIRS IN HANDS OF A MECHANIC WITH 2 MONTHS' EXPERIENCE. -2ND DEALERSHIP NOW, WOULDN'T LISTEN ABOUT COMPUTER CONCERNS, REPLACED MY NEW TURBO INSTEAD. -WORDS BY SECOND DEALERSHIP "TRUCK IS WORKING AS DESIGNED". A TOW TRUCK THAT DOES NOT HAVE ITS "TOW/HAUL" ENGAGING IS NOT WORKING AS DESIGNED. "ACCIDENT WAITING TO HAPPEN" *TR

Jan 02, 2017

SUSPENSION,ENGINE

1 complaint

MY 2015 RAM 3500 HAS GONE THROUGH 3 WHEEL ALIGNMENT WITHIN A YEAR 12000 MILES. I ALSO BEEN GETTING A LOT OF BAD FUMES IN CAB WHERE YOU HAVE TO OPEN WINDOWS AT AROUND 20 TO 40 MPH OR WHEN YOU START TRUCK WHILE WARMING UP IN COLD WEATHER. I HAD WHEELS ROTATED AND THE TPMS WHERE READING WRONG. IT WAS NOT CONNECTING WITH SYSTEM IN TRUCK HAD TO TAKE TO DEALER TO RESET.

Dec 20, 2016

SUSPENSION,WHEELS,SERVICE BRAKES

1 complaint

I ONLY HAVE 15,000 MILES AND I ALREADY REPLACED FRONT TIRES & HAVE TO REPLACE THEM AGAIN FRONT END IS SHAKING SO BAD WHEN YOU GO OVER 40MPH & I HAVE SPOKE TO OTHER PEOPLE THAT HAVE THE SAME PROBLEMS WITH THERE 2014 DODGE RAM 3500!

Jun 10, 2016

ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM,EQUIPMENT

1 complaint

TL* THE CONTACT OWNS A 2015 RAM 3500. WHILE DRIVING AT VARIOUS SPEEDS, SMOKE APPEARED UNDER THE HOOD AND THE ENGINE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT PULLED OVER, LOOKED UNDER THE HOOD, AND NOTICED THAT THE ENGINE COMPARTMENT WAS ON FIRE. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE. THE CONTACT SUSTAINED MINOR BURNS THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE MOTOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,900. ..UPDATED 06/08/16 *BF THE CONSUMER STATED THERE WAS AN ISSUE WITH THE RADIO, TRANSMISSION, CATALYTIC CONVERTER, ELECTRICAL SYSTEM AND INTERIOR LIGHTING. UPDATED 06/29/16.*JB

May 11, 2016

Fire: 1

Injuries: 1

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE

1 complaint

WHILE PULLING OUT INTO TRAFFIC THE VEHICLE WENT INTO LIMP MODE AND WOULD NOT SPEED UP. A POP UP IN THE CENTER INSTRUMENT PANEL SHOWED SERVICE THROTTLE POSITION, TOOK IT TO DEALER SAID I WAS DRIVING 2 FOOT. THEY SAID THIS HAPPENS WHEN ONE FOOT IS ON BRAKE AND OTHER ON FUEL PEDAL. TO ME THIS IS A BIG SAFETY CONCERN. I WAS NEVER TOLD ABOUT THIS AND FROM READING OWNERS MANUAL THIS WAS NOT COVER IN IT. THIS SHOULD NOT OF HAPPEN FOR I ALMOST GOT REAR ENDED FOR SOMETHING THAT SHOULD NOT BE IN THE SYSTEM. THIS IS A SAFETY CONCERN THAT SHOULD BE TAKEN OUT OF THE SYSTEM COMPLETELY. I AM CONCERN NOW OF WHAT MIGHT HAPPEN IF THIS DOES IT AGAIN WHILE PULLING OUT IN TRAFFIC EVEN WHILE TRAFFIC IS PRETTY CLEAR. BUT IF IN A EMERGENCY THIS COULD BE DANGEROUS NOT ONLY FOR ME BUT FOR OTHER DRIVERS. EVERY ONE DOES NOT DRIVE THE SAME SO THIS SHOULD BE FIX.

Apr 26, 2016

SUSPENSION,ELECTRICAL SYSTEM,AIR BAGS

1 complaint

I HAVE A NEW 2015/3500 DUALLY, WITH AIR RIDE, ADVERTISED AT 30K TOWING CAPACITY, THE AIR RIDE SYSTEM DOESN'T WORK, IT HAS THE DEATH WOBBLE IN THE FRONT END, THE LIGHTS FLICKER AT NIGHT WHEN IT'S COLD, THE ROOF HAS LEAKED WATER SINCE I TOOK DELIVERY IN THE LAST WEEK OF JULY 2015, IT HAS BEEN IN THE SHOP MORE THAN I HAVE BEEN ABLE TO DRIVE IT, ALMOST LOST CONTROL AT FREEWAY SPEEDS SEVERAL TIMES WHEN HITTING A BUMP, THE DEALER AND CHRYSLER SAY IT IS OVERLOADED BECAUSE I HAVE A TOOLBOX AND A FUEL TANK IN THE BACK, I HAVE WEIGHED IT MYSELF ON CERTIFIED SCALES, AND IT'S NOT OVERLOADED, IT HAS MOST RECENTLY BEEN IN THE SHOP SINCE THE FIRST MONDAY IN JAN. THE 4TH, 23 DAYS SO FAR, AND THEY HAVEN'T EVEN GOT THE ROOF LEAK FIXED, I TOLD THEM YOU STILL HAVEN'T FIXED THE AIR RIDE SYSTEM, OR ADDRESSED THE LIGHTS FLICKERING AT NIGHT IN COLD WEATHER, CAN SOMEONE PLEASE DO SOME INTERVENTION, THIS TRUCK WAS 72K NEW AND A LEMON FROM DAY ONE.

Jan 27, 2016

ELECTRICAL SYSTEM,STRUCTURE

1 complaint

TL* THE CONTACT OWNS A 2015 RAM 3500. THE CONTACT STATED THAT THE DOORS WOULD NOT LOCK MANUALLY WITH THE MASTER DOOR PANEL OR REMOTELY WITH THE KEY FOB. THE DOOR AJAR WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT A PIN CONNECTOR FOR THE DOOR FAILED AND NEEDED TO BE REPAIRED. THE CONTACT ALSO STATED THAT THE PCM AND BCM WERE REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 7,000.

Jan 22, 2016

POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

1 complaint

THE NEW DODGE RAM EQUIPPED WITH CUMMINS DIESEL EXPERIENCE A DEAD PEDAL, OR PEDAL DELAY WHEN PRESSING THE GAS PEDAL 3/4 TO FULL THROTTLE. THIS POSES A SERIOUS RISK WHEN NEEDING TO GET OUT OF THE WAY, OR MOVE THE VEHICLE UNDER EMERGENCY CIRCUMSTANCES. THIS HAPPENS UNDER ALL CONDITIONS: STOPPED, ROLLING, UNDER ACCELERATION ETC. IF YOU PUSH THE PEDAL TOO FAR THE TRUCK WILL NOT RESPOND TO OPERATOR COMMANDS AND WILL TAKE 1.5-2 SECONDS TO START PICKING UP SPEED. THIS IS A SERIOUSLY DANGEROUS SITUATION AND SOMEONE IS GOING TO GET KILLED OR SERIOUSLY INJURED. THERE IS NOT EXCUSE FOR A VEHICLE NOT RESPONDING TO DRIVER INPUT. MANUFACTURE CLAIMS "TURBO LAG", THIS IS SIMPLY NOT TRUE. YOU CAN BUILD TURBO BOOST, MONITORED ON THE VEHICLE GAUGE, THEN PRESS THE PEDAL TO THE FLOOR, THE TRUCK WILL NOT RESPOND FOR 1.5 TO 2 SECONDS. PLEASE LOOK AT FURTHER INFORMATION ON THE CUMMINS FORUM BELOW, IT HAS NUMEROUS ARTICLES ABOUT THIS ISSUE. HERE AS A LINK TO JUST ONE OF THEM. HTTP://WWW.CUMMINSFORUM.COM/FORUM/2013-GENERAL-DISCUSSION/1836593-VERY-SLOW-THROTTLE-RESPONSE.HTML PLEASE, HELP FIX THIS ISSUE BEFORE SOMEONE GETS HURT OR KILLED DUE TO THE INABILITY TO MOVE THE VEHICLE OUT OF HARMS WAY. THIS TSB SOMEWHAT ADDRESSES THE PROBLEM, BUT ONLY FIXES IT PARTIALLY, NOT TO THE POINT THAT IT IS SAFE. TSB 18-041-15 I BELIEVE THE MANUFACTURE KNOWS THIS IS AN ISSUE, BUT IS NOT FIXING IT DUE TO EMISSIONS RELATED PROGRAMMING ON THE VEHICLE. THERE ARE AFTERMARKET SOLUTIONS TO THIS PROBLEM, HOWEVER THEY VOID THE MANUFACTURE WARRANTY, AND IM NOT WILLING TO LOSE MY WARRANTY ON A NEW VEHICLE. I WILL BE SUBMITTING ANOTHER ONE OF THESE FOR MY 2015 AS WELL, SINCE THEY BOTH HAVE THE SAME ISSUE. THANK YOU. *TR

Nov 24, 2015

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES

1 complaint

THE INTEGRATED TRAILER BRAKE CONTROL IN THE 2015 RAM TRUCKS DOES NOT PROVIDE ADEQUATE BRAKE CONTROL TO THE TRAILER BRAKES. I TRADED IN A 2013 RAM 3500 AND THE INTEGRATED CONTROLLER ALLOWED ME TO SET UP THE BRAKES SO I COULD LOCK THE TIRES UP, THEN I WOULD BACK THE VOLTAGE DOWN SLIGHTLY FROM THERE TO GET MAXIMUM BRAKING PERFORMANCE FROM THE TRAILER. WITH THE NEW TRUCK, THERE WASN'T THE ABILITY TO GET MUCH BRAKING AT ALL. DEALERS ARE TELLING THOSE WITH THE SAME TRUCKS, THAT IT IS WORKING AS DESIGNED AND THERE ISN'T A PROBLEM. MONDAY, AUGUST 17TH, I WAS APPROACHING A STOP SIGN, AND BEGAN BRAKING. THE TRAILER BRAKES WERE INEFFECTIVE DUE TO THE CONTROLLER AND I COULDN'T STOP IN TIME. I ENDED UP IN THE MIDDLE OF THE INTERSECTION BEFORE I COULD STOP. LUCKILY THERE WAS NO CROSS TRAFFIC SO THERE WAS NO CRASH. THE TRAILER WEIGHS 2020 POUNDS EMPTY, AND IT WAS HAULING APPROXIMATELY 1400 POUNDS. THE TRAILER CONTROLLER WAS SET AT LIGHT ELECTRIC, 7.5. ( L LATER TESTED HEAVY ELECTRIC AND IT STILL DOESN'T PROVIDE ADEQUATE BRAKING). AFTER, I TESTED THE TRAILER BRAKES (THAT I ALREADY KNEW WERE GOOD) ON ANOTHER TRUCK, AND THEY WORKED PERFECTLY. AGAIN, THE INTEGRATED CONTROLLER ON MY 2013 RAM WORKED GREAT, BUT THE NEW ONES SIMPLY DO NOT ALLOW THE TRAILER BRAKES TO WORK PROPERLY REGARDLESS OF HOW MUCH YOU TURN UP THE VOLTAGE. I CAN NOT ADJUST IT TO GET THE BRAKES TO PROVIDE SIGNIFICANT BRAKING FROM THE TRAILER. RAM IS SAYING THAT THERE ISN'T A PROBLEM, BUT A QUICK INTERNET SEARCH WOULD SAY THAT THERE IS CERTAINLY A SAFETY ISSUE, THAT IF LEFT UNRESOLVED WILL ABSOLUTELY LEAD TO INJURIES OR FATALITIES.

Aug 19, 2015

EQUIPMENT

1 complaint

TL* THE CONTACT OWNS A 2015 DODGE RAM 3500. THE CONTACT STATED THAT THE RADIO FAILED IN THE VEHICLE. THE PART WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO HAVE THE PART AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,000.

Jul 15, 2015

2015 RAM 3500 Problems & Complaints

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