2016 RAM 3500 Problems & Complaints

The contact owns a 2016 Ram 3500. The contact stated that upon inspection, the tires showed excessive wear. The contact stated that the vehicle had been previously repaired under NHTSA Campaign Number: 19V021000 (STEERING); however, the recall repair failed to fix the vehicle. The contact stated that the failure persisted after the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 78,000.

The contact owns 2016 Ram 3500. The contact became aware that the front passenger's side tires had been wearing out prematurely. The vehicle was taken to a tire shop, and the contact was informed that an alignment could not be performed on the vehicle. The manufacturer was notified of the failure and informed the contact that he would be referred to a specialist for assistance. The specialist called the contact and referred him to a dealer for assistance. The vehicle was taken to the dealer, who informed the contact they could not perform an alignment because the steering linkage jam nut was previously welded to the adjuster sleeve under NHTSA Campaign Number: 19V021000 (Steering). The dealer determined that the drag link assembly needed to be replaced to perform the alignment of the vehicle. The dealer was awaiting manufacturer’s authorization on the drag link assembly replacement. The vehicle was not repaired. The failure mileage was approximately 122,000.

The contact owns a 2016 Ram 3500. The contact stated that the vehicle was inspected and informed of NHTSA Campaign Numbers: 19V021000 (Steering) and 18E096000 (Steering). The contact stated that while driving at highway speeds, the vehicle was drifting to the left and the right. The contact had to drive at speeds lower than 15 MPH to prevent the drifting from occurring. The contact took the vehicle to the dealer and was informed that the recall repairs were previously completed and was a one-time free repair. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 149,000.

The contact owns a 2016 Ram 3500. The contact stated after purchasing the vehicle, the local dealer informed him about NHTSA Campaign Number: 19V021000 (Steering) however, the part to do the recall repair was not yet available. The dealer stated informed the contact that the nut would be welded and the vehicle would need an alignment. The contact stated that the steering wheel was not completely straight. The contact took the vehicle to an independent mechanic and who was unable to align the vehicle due to an issue with the drag link. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 68,190.

Steering is failing. Steers like a boat. Looses control in turns. Over adjustment and correction must be done to maintain course. Same issue occurred in a Dodge Challenger.

The Government Owned Vehicle (GOV) was traveling North on 31E in Nashville, when truck shuttered then truck passenger side wheel fell off. Tire/wheel pinned to truck and caught fire. Drive pulled truck off to side of roadway and called 911.

On February 3, 2022 I had my truck serviced at my local dealership to address SAFETY RECALL Y26. According to the service manager, the work was completed per the Safety Recall instructions. On Feb 22, 2022 while traveling at highway speed, all eight wheel studs broke on the left rear dually wheels which led to the wheel/tires separating from the vehicle without warning. This catastrophic failure could have caused serious injury, or death to the occupants of the vehicle, as well as other motorists/pedestrians. It was by the GRACE OF GOD the driver was able to maintain control of the vehicle until it was safely off the highway. The vehicle was transported by a flatbed wrecker to a dealership near the final destination it was en-route to, to inspect the damage and make all necessary repairs. Both the dealership that performed, the SAFETY RECALL Y26 in Raleigh, NC and the dealer in Ocala, FL that currently has possession of the truck have confirmed the cause of this catastrophic failure is YIELDED WHEEL STUDS. Consumer is requesting a recall investigation of the previously announced Recall Y26 and adjustment of existing recall remedies. Consumer has requested the return of all damaged parts from the vehicle from the dealership that is in possession of the vehicle and performing the Safety Recall repairs.

I was driving home, my truck began to vibrate or wobble hard, next thing it begins staggering upon a jolt, and then I noticed my two rear drivers side tires passing me on the highway. I safely get out of traffic somehow, and upon inspection both tires came off, and all my lug nuts but one are missing. There was no warning, I had to call a tow truck to pick my vehicle up and bring it home , it cannot be repaired due to the manufactory is not sure what the specs are, mean while I am without a vehicle and have missed several days of work.

PURCHASED VEHICLE NEW FROM MARSHALL DODGE IN OCT. 2016. I HAVE JUST REALIZED THAT MY SPARE TIRE IS A DIFFERENT SIZE. ON THE GROUND I HAVE (4) LT285/60R20E.. AND AS A SPARE I HAVE A LT275/70R18E. THIS IS THE WAY THE VEHICLE CAME FROM DODGE. I DO NOT FEEL SAFE IF I WOULD HAVE TO USE THE DIFFERENT SIZE SPARE, ESPECIALLY PULLING A 40FT. 5TH WHEEL CAMPER. I HAVE TALKED TO THE DEALERSHIP AND FCA CASE MANAGEMENT AND TOLD THAT THIS IS NORMAL, AND I WOULD NOT HAVE ANY PROBLEMS. MY CASE NUMBER IS 76379630 . I ALSO FEEL THAT WOULD NOT BE GOOD ON THE TRANSFER CASE AND DIFFERENTIAL. COULD YOU PLEASE ADVISE ME ON THIS PROBLEM ? IS THIS SAFE AS RAM HAS ADVISED ME ? *TR

CRACKS ARE DEVELOPING ALONG THE CIRCUMFERENCE AREA BEAD SEAT OF THE TIRE CAUSING POSSIBLE TIRE WHEEL SEPARATION. I WAS INFORMED BY MY STEP SON AND GIRLFRIEND. WE HAUL OUR HORSES AND THANK GOODNESS THE TRUCK WAS AT HOME AT THE TIME OF NOTIFICATION. I CONTACTED ALCOA , AND THEY SAID THEY DON'T MAKE THESE WHEELS FOR THE RAM 3500 2016. SO I CONTACTED THE LOCAL RAM DEALER AND SO FOR NO HAS LIFTED A FINGER TO CALL OR SAY HEY PLEASE BRING THIS IN THE GET THIS RECTIFIED. I HAVE EXTENDED WARRANTY ON THESE WHEELS TILL 2021.

I am writing to report an ongoing issue with my 2016 Ram 3500 (V6), related to Safety Recall V06 (NHTSA 19V-021) for the drag link, which was performed in 2020 before I purchased the vehicle two years ago. The recall "fix" involved welding the adjustable nuts on the steering linkage, rendering it non-adjustable. Since then, I have been unable to get a proper front-end alignment at any service shop. Multiple mechanics have refused to perform an alignment because the welded drag link cannot be adjusted, and they’ve stated it compromises the vehicle's steering integrity and tire wear. This is a significant safety concern. Without the ability to align the front end, the vehicle’s handling is affected, potentially leading to uneven tire wear, reduced control, or worse, a steering-related failure. I’ve contacted dealerships and Chrysler (FCA US LLC), but they insist the recall was completed and offer no further remedy, despite the fact that this weld does not allow for standard maintenance. New Ram 3500s off the assembly line come with adjustable drag links, not welded ones, which proves this was a poor fix for a safety issue. I urge the NHTSA to revisit this recall and require Chrysler to replace the defective drag link with a proper, adjustable component, rather than leaving owners like me with a substandard repair that hinders basic vehicle maintenance and safety. I purchased this truck in good faith, but this unresolved issue has made it a liability. Please investigate and address this matter before it leads to more serious consequences.

Upon shifting into reverse the rear tailgate backup camera operates intermittently causing me to loose rear visibility directly behind truck. When this occurs the Uconnect displays a fuzzy & distorted image as if there’s signal interference. Opening & closing the tailgate sometimes alleviates this issue but only temporarily.

Vehicle caught fire shortly after initiating OEM remote start. video is available

I BOUGHT THIS 2016 RAM 3500 BRAND NEW IN APRIL 2016. I NOW HAVE 9600 MILES ON IT AND THE RIGHT FRONT TIRE SEPARATED. THE LEFT FRONT IS GOING TO DO THE SAME THING. THE TIRE DOT CODE IS 2215. THESE TIRES WERE ALMOST A YEAR OLD WHEN I BOUGHT THE TRUCK. I WANT TO KNOW IF THERE ARE ANY RULES AND REGULATIONS ON SELLINGVEHICLES WITH TIRE ONE YEAR OLD. I WAS ON THE FREEWAY DOING 70 MPH.

RAM DEALER SERVICE DEPT. AFTER COMPLETING A STEERING DRAG LINK RECALL SERVICE REPORTED AFTER TEST DRIVE A SHIMMY /SHAKE IN STEERING WHEEL STARTING AT VEHICLE SPEED OF APPROX. 20 MPH. DIAGNOSIS AS A FAULTY STEERING DAMPER, REPLACED DAMPER AND RETURNED VEHICLE TO CUSTOMER. CUSTOMER RETURNED NEXT DAY REPORTING BAD SHIMMY, WAS TOLD VEHICLE WOULD NEED TO BE SCHEDULED FOR ANOTHER SERVICE VISIT AND ALLOWED TO LEAVING WITHOUT SERVICE DEPT INSPECTING VEHICLE. CUSTOMER RETURNED APPROXIMATELY 2 WEEKS LATER INSISTING SERVICE WRITER TEST RIDE VEHICLE, VEHICLE WAS INSPECTED AND DETERMINED TO HAVE BELT SEPARATION IN DRIVER SIDE FRONT TIRE. TIRE WAS REMOVED AND REPLACED WITH SPARE TIRE. DEFECTIVE TIRE IS WITH VEHICLE OWNER. RAM 3500 DUAL REAR WHEEL, NEXEN 235/80 R17 ROADIAN AT PRO 8, 28,300 MILE. ORIGINAL TIRES, ORIGINAL OWNER ROTATED ONCE AT APPROX 18,000 MILES

The contact owns a 2016 Ram 3500. The contact stated while driving at an undisclosed speed and towing a horse trailer with horses inside, there was a message displayed that the vehicle would enter LIMP Mode. The contact was able to drive a short distance to the destination. The vehicle was taken to a local dealer where it remained undiagnosed and unrepaired. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000.

DEF pump failed around 62500 miles. Ram sent emission recall notice 67a that states they will reimburse for costs incurred if issue was before recall. Submitted paperwork and they denied due to me replacing the part myself after buying parts from Dodge dealer. I paid $1687.44. Going to a dealer SHOULDN'T be a requirement

The contact owns a 2016 Ram 3500. The contact stated while driving 45 MPH, the vehicle jerked and slowed down unintendedly. No warning light was illuminated. The vehicle was towed back to the residence. The vehicle was diagnosed by an independent mechanic. The contact was informed that the fuel injectors were faulty due to wear and tear. The vehicle was repaired but the failure persisted. The manufacturer was made aware of the failure and confirmed that the vehicle was not under warranty. The failure mileage was approximately 116,021.

The contact owns a 2016 Ram 3500. The contact stated while driving approximately 35 MPH, the engine started making an abnormal clicking sound. The contact stated that the check engine warning light was illuminated. The contact had taken the vehicle to an independent mechanic, where it was diagnosed and determined that a grid heater bolt had failed and fallen into the #5 cylinder, causing severe damage to the piston and cylinder head. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 149,000.

2016 DODGE RAM 3500. CONSUMER WRITES IN REGARDS TO WATER PUMP FAILURE. *LD *JS

Def pump failed, I had to have it replaced before it degraded my travel speed to 5 mph. After spending $250 to Dodge dealer in Oxnard Service department for them to tell me exactly what it said on the truck code DEF pump needed replacing, I decided I didn't want to spend an extra $1000 for the dealer to fix it ($3900 they wanted for this job). On 11/16/22, I paid ($2865.81) to a reputable diesel mechanic to replace the pump. I was denied the reimbursement that was promised in the recall information. I need help with this! I pay $1200/ month for truck and insurance, but Ram can't reimburse me for a recall I paid out of pocket for, as promised. ABSOLUTE CROOKS! I want help with this. I see there are multiple other complaints of the same issue! HELP!

My def pump failed. Paid for repair. Now they have a recall for the part. I submitted a claim they denied my claim because I didn't have download 67a done before repair download wasn't available at that time. My truck is in the milage and dates required. I need help

WHEN ACCELERATING FROM A FULL STOP, THE TRUCK ACCELERATES FOR LESS THAN ONE SECOND. AFTER THE SHORT BURST OF ACCELERATION, IT STOPS EVEN THOUGH THE ACCELERATOR PEDAL POSITION HAS NOT CHANGED. THERE IS NOW ZERO ACCELERATION FOR ONE TO THREE SECONDS, LEAVING THE TRUCK IN A POTENTIALLY DANGEROUS POSITION. THE ACCELERATION COMES BACK WITHIN ONE TO THREE SECONDS AND THE TRUCK DRIVES NORMALLY AFTER THAT. WHEN YOU COME TO A FULL STOP AT A STOP LIGHT OR STOP SIGN, THE BEHAVIOR REPEATS AND THE DELAY SEEMS TO DECREASE AS THE TRUCK 'WARMS UP'. THIS BEHAVIOR WAS VERIFIED BY TWO DRIVERS AND MULTIPLE TECHNICIANS AT A LOCAL DEALERSHIP WHO ARE UNABLE TO IDENTIFY THE CAUSE OF THE PROBLEM BUT RECOGNIZE THE POTENTIAL DANGER THAT CAN BE CAUSED BY THE PROBLEM. THE DEALER HAS HAD THE TRUCK FOR ALMOST ONE MONTH TRYING TO SOLVE AND CONTINUE TO VERIFY THE EXISTENCE AND DANGER ASSOCIATED WITH THE ISSUE. CHRYSLER'S STAR TEAM HAS ALSO BEEN WORKING WITH THE DEALERSHIP FOR THE ENTIRE MONTH AND A ROOT CAUSE HAS STILL NOT BEEN IDENTIFIED.

INSTALLED A NORTHERN TOOL GRAVITY FED AUXILIARY DIESEL FUEL TANK FOR DIESEL TRUCK. WORKED GREAT FOR ALMOST A YEAR. ALL OF A SUDDEN WHEN COMING TO A STOP, NOTICED DIESEL FUEL POURING OUT OF FILLER TUBE. THE 2016 RAM 3500 DIESEL DOES NOT COME WITH A FUEL CAP AND RELIES ON VALVE IN FILLER TUBE TO PREVENT FUEL COMING UP, USUALLY IN A WARM DAY SITUATION. WITH WEAKENED VALVE, AND USING GRAVITY FED AUXILIARY FUEL TANK, RAM TRUCK CAN CREATE SAFETY AND ENVIRONMENTAL HAZARD. THE ONLY WAY TO ELIMINATE HAZARD WITH FUEL IN AUXILIARY TANK IS TO MANUALLY TURN OFF VALVE ON AUXILIARY TANK. IT IS VERY COMMON TO HAVE AUXILIARY FUEL TANK ON 1 TON HEAVY TRUCK. I WOULD LIKE TO SEE RAM GO BACK TO FUEL CAP OR REDESIGN CURRENT VALVE.

2016 3500 CUMMINS TURBO DIESEL WITH AISIN AUTOMATIC TRANSMISSION AND 342 GEAR RATIO HAS SLUGGISH ACCELERATION AND WHAT SEEMS TO BE AN UNRESPONSIVE THROTTLE AND WHAT SEEMS TO BE CALLED A DEAD PEDAL OR TORQUE MANAGEMENT SYSTEM, MAYBE TO HELP FUEL ECONOMY TO MEET GOVERNMENT GUIDE LINES. DEALER SAYS IT'S "NORMAL" ACCORDING TO GOOD BROTHERS DODGE WEYMOUTH MA. PULLING OUT INTO TRAFFIC I FEEL I WILL GET INTO A REAR END COLLISION SINCE TRUCK WILL NOT ACCELERATE LIKE EVERY OTHER VEHICLE WHEN YOU STEP ON THE GO PEDAL. PLEASE HELP PROTECT MY KIDS.

The contact owns a 2016 Ram 3500. The contact stated that after starting the vehicle with the brake pedal depressed, while attempting to shift into gear, the gear shifter handle fractured. The cause of the failure was not determined. The local dealer was contacted, and the part was replaced by the contact. The vehicle was later serviced under the NHTSA Campaign Number: 17V821000 (Power Train). The contact indicated that an addendum card was to be given as part of the recall repair with instructions to drivers on how to shift gears when the brake pedal was depressed however, the card was not given. Neither the dealer nor the manufacturer would supply the card. The failure mileage was 55,390.

TRUCK IS BURNING THROUGH A QUART AND HALF OF OIL EVERY 1000 MILES IT APPEARS, BUT THERE ARE NO LEAKS UNDER THE VEHICLE OR ON THE OIL PAN. APPEARS TO BE AN ISSUE WITH THE TURBO SEALS. THE TRUCK GIVE NO WARNING THAT THE OIL IS LOW WHILE DRIVING. WHEN LOW IT DOES NOT SHOW UP ON THE DIPSTICK AT ALL.

TL* THE CONTACT OWNS A 2016 RAM 3500. THE CONTACT STATED THAT THE GEAR SHIFTER DETACHED WHILE SHIFTING OUT OF PARK. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBERS: 16V495000 (POWER TRAIN) AND 17V821000 (POWER TRAIN) AT TACOMA DODGE CHRYSLER JEEP RAM (4101 S. TACOMA WAY, TACOMA, WA 98409) HOWEVER, THE REPAIRS FAILED TO FIX OR PREVENT THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 20,799.

WE HAVE SEVERAL RAM 3500 VEHICLES. ALL THE REAREND FAIL WAY BEYOND THE TIME THAT THEY SHOULD BE IN SERVICE. THESE UNITS FAIL WITH LESS THAN 200,000 MILES AND SHOULD GO WELL BEYOND THAT MILEAGE. I FEEL THESE UNITS HAVE A ON GOING ISSUES THAT THE MFG KNOWS ABOUT BUT FAILS TO DO A RECALL TO FIX THE ISSUES. THESE SAME ISSUES HAVE OCCURRED IN OUR 2012, 2014 AND 2016 MODELS. THIS IS ALL A SAFETY ISSUE SHOULD THESE REAR ENDS COME APART WHILE TOWING A LOAD.

TL* THE CONTACT OWNS A 2016 RAM 3500. THE CONTACT STATED THAT THE GEAR SHIFT INDEPEDENTLY SHIFTED FROM THE PARK POSITION TO THE DRIVE POSITION WITHOUT WARNING. AS A RESULT, THE VEHICLE BEGAN TO ROLL FORWARD. THE DRIVER WAS DRAGGED UNTIL THE VEHICLE CRASHED INTO A FENCE. THE DRIVER SUSTAINED LACERATIONS ON THE BODY THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO A DEALER WHERE THE TECHNICIAN STATED THAT THE FAILURE WAS A DRIVER'S ERROR AND UNABLE TO BE DUPLICATED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE SHIFT INTERLOCK FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 66,180.

Took vehicle to dealership for repair of heater. Once the repair was complete the dealership called to say the heater was fixed but the airbag light is now on. Once doing more testing they called back to say my steering wheel airbag harness either shorted or was crushed during the heater repair The part is no longer available and no remedy was available. I just have to take my car back compromised I refused the vehicle back and requested management get involved.

The contact owned a 2016 Ram 3500. The contact stated that while driving at 35 MPH, he crashed into another vehicle waiting at a stop light. The driver-side air bag did not deploy upon impact. The other driver was taken to the hospital; however, the driver's whereabouts are unknown. The contact also sustained whiplash which he was treated for days after the accident. A police report was filed. Due to the damage, the contact's vehicle was towed to an independent tow yard where it was deemed a total loss. The contact went to the dealer and notified them about the air bag failure; they then referred him to the manufacturer. The contact filed a claim with the manufacturer and an investigator was assigned to look into the failure. The investigation determined that since the contact did not depress the brake pedal prior to the accident, the air bags did not deploy. The vehicle was destroyed. The failure mileage was approximately 242,000.

TL* THE CONTACT OWNS A 2016 RAM 3500. THE CONTACT STATED THAT THE AIR BAG INDICATOR PERIODICALLY ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE FAILURE WAS WITHIN THE DRIVER'S SIDE AIR BAG. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. NORTHPOINT CHRYSLER DODGE JEEP RAM (4441 US-5, DERBY, VT 05829, (802) 334-3179) AND MIDSTATE CHRYSLER DODGE JEEP RAM (1365 US-302, BARRE, VT 05641, (802) 479-0586) WERE CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE NEEDED TO BE DIAGNOSED AND THE REPAIR WOULD BE PAID AT THE CONTACT'S EXPENSE. THE MANUFACTURER WAS CONTACTED AND STATED THAT THERE WAS NO EXTENDED WARRANTY ON THE VEHICLE FOR THE FAILURE. THE FAILURE MILEAGE WAS 62,000.

TL* THE CONTACT OWNED A 2016 RAM 3500. WHILE THE CONTACT WAS PULLING INTO THE PARKING LOT AT HIS JOB, HE CRASHED INTO A CONCRETE BARRIER DUE TO FOGGY CONDITIONS. THE BARRIER HAD NO BRIGHT PAINT OR REFLECTORS AND WAS NOT VISIBLE THROUGH THE FOG. THE MOTOR TORE THROUGH THE VEHICLE'S FRAME. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUFFERED A BRUISED LEG AND A SEPARATED SHOULDER. THE PASSENGER SUSTAINED A HEADACHE AND HEAD PAINS. MEDICAL ATTENTION WAS NOT RECEIVED. A POLICE REPORT WAS FILED. THE CONTACT'S INSURANCE COMPANY DEEMED THE VEHICLE TOTALED. THE VEHICLE WAS TAKEN TO FIVE STAR JEEP, RAM, DODGE, CHRYSLER (3068 RIVERSIDE DR, MACON, GA 31210, (478) 287-1907), BUT WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS 99,125. *DT*JB *DT*JB *DT*JB

I WAS TRAVELING W/B ON I-78 APPROXIMATELY 45 MPH(IN A SNOW STORM),AND I WAS TRYING TO PASS A TRACTOR -TRAILER.WHEN I WAS ABOUT 150FT FROM HIS TRAILER, THEIR TRACTOR PROCEEDED TO JACK-KNIFE IN FRONT OF ME.HE THEN CAME TO REST ALONG THE JERSEY BARRIER WALL(TRACTOR FACING EAST BOUND IN WEST BOUND LANES AND TRAILER FACING NORTH/SOUTH ACROSS INTERSTATE) , AND I WENT INTO A SKID AND HIT THEIR FRONT END AT ABOUT 35MPH. UPON IMPACT I PUSHED HIM OFF THE WALL AND SPUN HIM IN A 100 DEGREE ROTATION,SO HE WAS FACING W/B OFF THE SHOULDER AND THE TRAILER WAS PARTIALLY IN THE RIGHT LANE OF THE W/B LANES. I CAME TO REST AFTER IMPACT ABOUT 200 FEET AWAY FROM IMPACT AREA. NONE OF MY AIRBAGS DEPLOYED AT ALL. I ALSO HAD MY TRAILER ATTACHED(GOOSENECK) W 8 MOTORCYCLES INSIDE TOTAL WEIGHT(14K) ADDING INERTIA FORCE AND SPEED. WHEN I LOOKED AT THE DAMAGE TO MY TRUCK AND TRAILER,I WAS SURPRISED THE AIR BAGS DIDN'T GO OFF I COULD SEE THE RADIUS ARM(SUSPENSION PIECE THAT HOLDS THE AXLE TO THE FRAME)ON THE DRIVERS SIDE WAS BENT .THE SLEEVE FOR MY GOOSENECK TRAILER WAS BENT ROUGHLY 3/4-1" ( THE SLEEVE IS 4" DIAMETER TUBE AND 1/4" THICK).I DID NOT SEE THE DAMAGE OF THEIR VEHICLE BUT WAS TOLD IT HAD TO BE TOWED FROM THE SCENE.THIS ALL TOOK PLACE AT NIGHT 10:45PM ROUGHLY AND IT WAS UNSAFE TO WALK AROUND DUE TO IT BEING ON THE INTERSTATE AND SNOWING .I AM GLAD THIS DID NOT HAPPEN ON DRY PAVEMENT OR I HIT THE CENTER OF THE TRAILER, BECAUSE THIS COULD HAVE MORE SEVERE. I AM JUST VERY SURPRISED AGAIN THE AIRBAGS NEVER DEPLOYED WITH THE AMOUNT OF FORCE ON IMPACT BETWEEN MY TRUCK AND TRAILER HITTING THE OTHER VEHICLES.

The parking brake issue per recall was supposedly done based on information from safetycar. Vehicle can not be shut off unless in park. I'm assuming a safety feature. A few times when I attempted to shut off,even though clearly in park. Truck wouldn't do so. I shifted back into gear and then back into park with foot on brake as required. Unless I have a horse trailer hooked up, I usually don't engage parking brake if on relatively flat surface. Last week I came out to find my truck still in park had rolled forward and got caught on a large boulder before potentially rolling all the way down into a creek and pond. The boulder did do undercarriage damage mostly to brackets for bumper and spoiler. When I got in truck IT WAS STILL IN PARK. Truck started without me stepping on brake as required. Then after it started,I couldn't put it into gear. Was like shifter was locked. I tried to shut it off it wouldn't shutoff until I applied brake. I started it again with foot on brake and then I was able to shift into reverse and drive. Something is definitely wrong with the park on truck. It rolls forward now a few inches when parked and shut off in park. It will start sometimes without foot on brake and sometimes not. Since it rolled and hit rock steering feels weird. Prior to vehicle rolling and the bogus drag link fix, I have gone through tires because you can't do a full alignment. Dealership claims there's no new fix. They just won't do it right. Just like park brake issue it's not fixed right. Dealerships also claim they know nothing about a new issue and another fix. There are kids around horse farm truck coming out of gear,even though it said park,could have been a fatal accident. This truck has turned into a death trap waiting to happen and Stellantis and FCA won't acknowledge. I have to pay for a fix when it's their issue. THE 67A update has cost me over $12,000 already. THIS TRUCK SHOULD BE BOUGHT BACK BEFORE SOMEONE GETS KILLED. PARK BRAKE APPLIED ALWAYS.

MASTER CYLINDER FAILURE. LUCKILY DID NOT HAVE AN ACCIDENT. COMPLETE BRAKING FAILURE WHILE MOVING ON A FLAT SURFACE NO WARNINGS. BAY DODGE IN PANAMA CITY, FL HAS BEEN PERFORMING OIL CHANGES AND SERVICING ON A REGULAR BASIS AND NOTED NO ISSUES. REPLACED MASTER CYLINDER AT BOB PFORTE DODGE IN MARIANNA.

I HAD A BRAKE FAULT IN MY 2016 RAM 3500 ABOUT A MONTH AGO. WHILE PULLING INTO A 150FT LONG DRIVEWAY ABOUT 8INCH OF SNOW IN 4 LO I PULLED IN THE DRIVEWAY AT ABOUT 10MPH OR SOJUST TO KEEP MOMENTUM INTO THE DRIVEWAY AS THE SNOW PLOW HAD BLOCKED THE DRIVEWAY WITH A LITTLE SNOW. I LET OFF THE GAS PEDDLE AT ABOUT 100FT LEFT OF THE DRIVEWAY ROLLED FOR ABOUT 10-20 FT THEB STARTED TO TRY RO APPLY THE BRAKE PEDDLE BUT WAS UNABLE TO GET THE BRAKE PEDDLE TO MOVE OR GET ANY BRAKING POWER TAPPED THE BRAKES A COUPLE STILL NOTHING. I THEN STOOD ON THE BRAKE PEDDLE (I WEIGHT 240LBS) TO TRY TO GET SOME BRAKING POWER AT ALL AT THIS POINT AND I AM GETTING CLOSE TO THE HOME. AT ABOUT 5FT AND ABOUT 5MPH BE4 THE HOME THE BRAKE PEDDLE FINALLY DEPLETED AND GAVE ME BRAKING POWER BUT BY THIS TIME IT WAS TOO LATE WENT INTO THE HOME AND WRECKED MY NEW TRUCK. I GREW UP HERE AND DRIVING IN THE SNOW! HAVE NEVER FELT A VEHICLE DO THIS, I AM A PROFESSIONAL DRIVER AND DRIVE FOR WORK HAVE NO ACCIDENTS ON MY RECORD AND NOW THIS! MY WIFE HAS HAD ISSUES WITH THE BRAKE SYSTEM IN IT WAS WELL ALMOST REAR ENDED SOMEONE WITH MY TWO KIDS BOTHER IN LAW AND MOTHER IN LAW IN THE VEHICLE AS WELL. THERE IS A PROBLEM WITH THE BRAKE SYSTEM IN MY NEW TRUCK AND DODGE WONT TAKE RESPONSIBILITY OR ACTION.

ON MAY 25 WE EXPERIENCED CATASTROPHIC BRAKE FAILURE WHILE BACKING OUR NEW 2016 5TH WHEEL TRAILER INTO OUR DRIVEWAY. THIS INCLUDED BACKING DOWN OUR HILL AND TURNING TO THE RIGHT INTO OUR DRIVEWAY. THE ROAD WE LIVE ON IS A PRIVATE ROAD. AFTER THE INCIDENT IT WAS DETERMINED THAT THE BRAKE BOOSTER RETAINING CLIP WAS EITHER NOT INSTALLED OR WAS MISSING CAUSING THE BRAKE PEDAL ASSEMBLY TO COME APART FROM THE "BRAKE" BOOSTER ARM WHICH RESULTED IN OUR INABILITY TO OPERATE THE BRAKES OF OUR PICKUP OR 2016 TRAILER. THIS INCIDENT CAUSED OVER $18000 IN DAMAGE TO THE TRAILER AND OUR PROPERTY. THE INCIDENT WAS REPORTED TO FIAT CHRYSLER AUTOMOBILE WHO INVESTIGATED. THEY REPORTED THAT UPON "REVIEW THE INSPECTION REPORT ..."," WE ARE NOT LED TO BELIEVE THAT THE INCIDENT WAS DUE TO A MANUFACTURING RESPONSIBILITY. THERFORE WE MUST RESPECTFULLY DECLINE ANY ASSISTANCE WITH THIS INCIDENT." AS A RESULT OF THIS INCIDENT WE HAVE NOT HAD THIS VEHICLE FOR THE PAST 2.5 WEEKS BUT MOST OF ALL ARE SHOCKED AT THEIR RESPONSE. WE HAVE NOTED THAT CHRYSLER HAD RECALLED OVER 24,000 VEHICLES INCLUDING RAM TRUCKS BETWEEN 2010 AND 2013 FOR THE EXACT SAME ISSUE. HOPEFULLY THIS WILL SPUR SOME ACTION ON THIS ISSUE.

OEM TRAILER BRAKE CONTROLLER BARELY WORKS. TRIED WITH ALL 4 SETTINGS (TRAILER TOWING SHOULD HAVE NEEDED "ELECTRIC HEAVY" SETTING) HAD TO TURN THE GAIN ALL THE WAY UP TO GET THE BRAKES TO ENGAGE, PULLING AN EMPTY TRAILER. SHOULD BE ABLE TO COMPLETELY LOCK THE TRAILER BRAKES ON SETTING 10 FOR GAIN. TRAILER BRAKES ARE ADJUSTED CORRECTLY AND AFTERMARKET BRAKE CONTROLLER WORKS FINE WITH THAT TRAILER.

I have a complaint that needs to be addressed. On Sept. 11 2025 I had a fire in the cab of my 2016 Ram 3500 truck while it was sitting in my drive way. It was not even running. The fire was not very big and it could have been repaired. So I called FCA and opened a case with them. They informed me that I needed to bring my truck into the closest dealership so that it could be inspected. So I then called and set up and appt for Sept. 12, 2025. I had my truck towed to the dealership and upon arrival my husband who took the truck was told to take it off the trailer. So they took it off the trailer. They informed me that a woman went to the truck, opened the door and stated “ well that’s a gonna be a total loss,” closed the door and had told them to move it to the fence line. She then stated that there was nothing that y’all could do for us and that it would cost me $350.00 to be diagnosed. At this time she already knew that I had an open case with FCA and that I was told to take it in. Upon walking to the truck when my husband opened the door and it had caught fire again. So he went and told some employees in the service dept and they ran out to the truck and disconnected the batteries. Then we were told that we needed to take it off the lot if we weren’t going to pay. So they reconnected the batteries and we put the truck back on the trailer and brought it home. The next day my truck was completely engulfed in flames along with my husbands welder which is used for our business. I called FCA back on Monday and spoke with my case manager/inspector and let them know about the two fires after the first and he stated he would be going to inspect the following day. He then asked if the truck was at the dealership and if the batteries had been disconnected by your employees. I stated no the truck is here at my home and the batteries were reconnected so that we could tow it out of the dealership since that’s what we were told to do. I have told the dealership and no response

Odometer Fraud. The contact's husband owns a 2016 Ram 3500. The contact stated that her husband was recently interested in trading in the vehicle. While on Facebook Marketplace, a person interested in vehicle requested a Carfax report of the vehicle. Upon obtaining the Carfax report, the contact discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 167,000; however, the Carfax report discovered that back in 2022, the vehicle mileage was 370,000.

ON THE SCREEN IT COMES UP (NOT ALL THE TIME) IT COMES UP SERVICE ELECTRONIC BRAKING SYSTEM AND CHECK TRAILER BRAKES( NO TRAILER) & EXHAUST BRAKE AND THE CRUISE CONTROL WILL COME OUT. I HAVE HAD MY TRUCK INTO LARRY MILLER IN BOISE 3-4 TIMES FOR THIS PROBLEM THEY SAY THEY CANNOT FIX IT BECAUSE IT IS NOT DOING IT THEN. IT WAS DOING IT ONE DAY I STOPPED AT PETERSEN DEALERSHIP AND THEY DID A PRINT OUT WITH WHAT IT IS DOING BUT SAID THEY COULDN'T FIX IT BECAUSE I BOUGHT TRUCK AT LARRY MILLER. SO I TOOK THE READ OUT TO LARRY MILLER THEY SAID IT'S NOT DOING IT NOW SO SORRY CAN'T FIX IT! THE TRUCK HAS 32,000 MILES AND HAS BEEN DOING THIS FOR ABOUT 2 YEARS, THE TRUCK IS 3 YEARS OLD. ALSO, I HAVE HAD 5 RECALLS IN 3 YEARS I HAVE NO FAITH IN THIS TRUCK. I FEEL LARRY MILLER IS NOT INTERESTED AND WILL NOT WORK WITH ME TO FIX THIS TRUCK. I HAVE THE PRINTOUT WITH ALL THE PROBLEMS THAT ARE HAPPENING IF YOU WANT TO SEE THEM?

REAR DRIVERS WINDOW FALLS DOWN WITHOUT THE SWITCH BEING ACTIVATED.

The contact owns a 2016 Ram 3500. The contact stated while driving at an undisclosed speed, the vehicle became difficult to drive. The check engine and MIL warning lights were illuminated. The contact stated that the vehicle was taken to the local dealer where it was diagnosed and determined that the turbo actuator needed to be replaced. The vehicle was repaired, but the failure persisted. The manufacturer was contacted but no additional assistance was provided. The approximate failure mileage was 55,600.

TL* THE CONTACT OWNS A 2016 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V562000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUTO NATION DODGE IN CENTENNIAL, COLORADO WAS MADE AWARE OF THE RECALL AND STATED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2016 RAM 3500. WHILE DRIVING VARIOUS SPEEDS, THERE WAS EXCESSIVE EXHAUST FUMES ENTERING THE CABIN OF THE VEHICLE FROM THE ENGINE AND THROUGH THE FIREWALL. THE VEHICLE WAS TAKEN TO LARRY H. MILLER CHRYSLER JEEP DODGE RAM BOISE (LOCATED AT 222 S. AUTO DRIVE, BOISE, ID 83709) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT IT WAS ACCEPTABLE FOR SOME EXHAUST FUMES TO ENTER THE CABIN OF THE VEHICLE. IT WAS ALSO SUGGESTED BY THE SERVICE ADVISER TO HAVE THE WINDOWS DOWN WHILE OPERATING THE VEHICLE, BUT THE CONTACT FOUND THAT TO BE UNACCEPTABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE ON TWO OCCASIONS AND THE CONTACT RECEIVED CASE NUMBERS: 31719201 AND 31501985. THE APPROXIMATE FAILURE MILEAGE WAS 3,000. UPDATED 08/22/17*LJ *JS

TL* THE CONTACT OWNS A 2016 RAM 3500. THE CONTACT SMELLED AN ABNORMAL EXHAUST ODOR IN THE VEHICLE WHEN THE HEATER WAS RUNNING. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,128. UPDATED 05/03/16*LJ

My 2016 dodge ram 3500 mega cab had a light come on the dash at about 89000 miles I drove it to the dealership, I told the dealership I thought it was something electrical. A couple of times my truck has went into limp mode, when this happens to you the truck will only take off in 4th gear and stays in 4th gear. If I pulled over when this would happen and turned the truck all the way off and then back on it take the light of the dash and shift properly. So the dealership calls me to let me know what they have found he says he has bad news and more bad news which was my transmission was going out and then they didn't have a transmission and had no idea when they would. They already welded up nut on the steering shaft instead of replacing it. I didnt buy a 3500 pickup because i wanted a light duty truck.

TL* THE CONTACT OWNS A 2016 RAM 3500. THE DEALER (DON FRANKLIN SOMERSET CHRYSLER DODGE JEEP RAM NISSAN, 1147 S HIGHWAY 27, SOMERSET, KY 42501, (606) 678-8178) SCHEDULED THE RECALL REPAIR APPOINTMENT FOR NHTSA CAMPAIGN NUMBERS: 17V562000 (ENGINE AND ENGINE COOLING) AND 17V821000 (POWER TRAIN). WHEN THE CONTACT ARRIVED FOR THE APPOINTMENT, THE DEALER INDICATED THAT THE PARTS WERE UNAVAILABLE FOR THE RECALL REPAIRS. THE CONTACT WAS UNCERTAIN AS TO WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

MY TRUCK, WITH THE AISIN TRANSMISSION AND SINGLE REAR WHEEL, HAS A HORRIBLE THROTTLE DELAY. PULLING OUT INTO AN INTERSECTION OR IN FRONT OF ONCOMING TRAFFIC IS TERRIFYING, BECAUSE IF THE DELAY KICKS IN, I CAN PUT THE PEDAL DOWN AND THE TRUCK WILL LITERALLY NOT REACT FOR 3-5 SECONDS. THIS IS ALSO TRUE WHEN TRYING TO ACCELERATE TO PASS ON THE HIGHWAY, AVOID ANOTHER VEHICLE, ETC. IT'S LIKE THE THROTTLE PEDAL DOESN'T KNOW YOU'RE PUSHING IT FOR QUITE A FEW SECONDS, AND THEN AND ONLY THEN IT WILL REACT. THIS IS EXTREMELY DANGEROUS, AND I'VE HAD QUITE A FEW SITUATIONS WHERE I'VE BEEN PULLING OUT ACROSS TRAFFIC FROM A STOP SIGN, THINKING I HAD PLENTY OF TIME IN FRONT OF ONCOMING TRAFFIC, ONLY FOR MY TRUCK TO BE DEAD IN THE WATER. NO THROTTLE RESPONSE, NOTHING. I'VE ALMOST BEEN HIT MANY TIMES BECAUSE OF THIS. RAM WILL NOT HELP, AND STATES THAT MY PROBLEM IS NOT THERE. I ASSURE YOU IT IS, AND BASED ON THE NUMBER OF FORUM POSTS I SEE OF PEOPLE WITH THE SAME ISSUE, IT'S DEFINITELY OUT THERE. I WISH I COULD GET OUT OF THIS TRUCK BUT CAN'T AFFORD TO TAKE SUCH A HUGE LOSS ON IT. IT'S EXTREMELY UNSAFE AND STRESSFUL TO DRIVE.

DAILY OCCURRENCE. WHILE DEAD STOPPED AT LIGHT OR IDLING ALONG AFTER LIFTING FOOT OFF OF BRAKE PEDAL, THEN SLOWLY DEPRESSING ACCELERATOR PEDAL, THERE IS A 2-4 SECOND DELAY BEFORE TRUCK STARTS TO ACCELERATE. FEELS LIKE A DEAD PEDAL. THIS HAS BECOME WORSE AS THE TRUCK ACCRUES MILES. WHEN NEEDING TO ACCELERATE QUICKLY, THE PEDAL RESPONSE IS SLOW TO RESPOND AND HAS CAUSED MANY ANXIOUS MOMENTS WITH VEHICLES BEARING DOWN ON MY REAR END. I PRESS THE PEDAL AND WAIT FOR ENGINE TO RESPOND. THE TRUCK IS A DIESEL AND IT DOES NOT FEEL LIKE TURBO LAG. I HAD A 2007 DIESEL AND THIS WAS NOT A PROBLEM AT ALL. I FEEL THAT EVENTUALLY THIS WILL CAUSE OR LEAD ME TO HAVE AN ACCIDENT OF SOME TYPE. EVERY TIME I DRIVE THE TRUCK I HAVE TO MAKE ALLOWANCES FOR THE LACK OF PEDAL RESPONSE, MOSTLY IN CITY, SLOW AND GO DRIVING. ON THE HIGHWAY AT HIGHER SPEEDS THIS PROBLEM DOES NOT SEEM TO BE SUCH AN ISSUE. I BELIEVE THAT RAM NEEDS TO ADDRESS THIS WITH SOME TYPE OF REPROGRAMMING FOR THE ENGINE, DRIVE-TRAIN OR BOTH. THIS TYPE OF PEDAL NON-RESPONSE IS VERY DANGEROUS AND QUITE DISTURBING. THE DEALERS HAVE NO ANSWER TO THIS PROBLEM.

TL* THE CONTACT OWNS A 2016 RAM 3500 EQUIPPED WITH NEXEN ROADIAN HTX TIRES, SIZE: LT235/80/R17. WHILE DRIVING 45 MPH, THE LOW TIRE PRESSURE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT TIRE SHOP WHERE IT WAS DIAGNOSED THAT THE REAR INNER PASSENGER SIDE TIRE HAD APPROXIMATELY 32 HOLES IN THE CENTER OF THE TIRE. THE CONTACT ALSO MENTIONED THAT DURING THE WEEK OF JULY 3RD, THE FRONT DRIVER'S SIDE TIRE HAD TO BE REPLACED BY AN INDEPENDENT TIRE SHOP. THE VEHICLE WAS TAKEN TO PRINCE FREDERICK CHRYSLER JEEP DODGE (265 SOLOMONS ISLAND RD, PRINCE FREDERICK, MD 20678) AND REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE TIRE AND VEHICLE FAILURE MILEAGE WAS 42,000. THE DOT NUMBER WAS UNKNOWN.

TL* THE CONTACT OWNS A 2016 RAM 3500 EQUIPPED WITH NEXEN ROADIAN-A/T TIRES, SIZE: 255/65R16. WHILE DRIVING 40 MPH, THE FRONT DRIVER'S SIDE STEEL BELT SIDEWALL DETACHED AND THE TIRE BLEW OUT. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND REPLACED THE FRONT DRIVER'S SIDE TIRE. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED TWICE. THE FRONT PASSENGER SIDE STEEL BELT SIDEWALL OF THE TIRE DETACHED AND WAS REPLACED BY THE CONTACT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE TIRE AND VEHICLE FAILURE MILEAGE WAS 20,000. THE DOT NUMBER AND VIN WERE NOT AVAILABLE.

2016 DODGE RAM 3500. CONSUMER WRITES REQUESTING A REPLACEMENT VEHICLE AFTER REPEATED ATTEMPTS OF REPAIR OF THE RIGHT FRONT TIRE. *LD *JS

TL* THE CONTACT OWNS A 2016 RAM 3500 EQUIPPED WITH NEXEN TIRES, SIZE: LT23580R17E (NA) THE CONTACT STATED THAT THE OUTSIDE EDGE OF THE FRONT PASSENGER SIDE TIRE WAS ROTTEN AND RUBBER WAS CHIPPING OFF. THE CONTACT REMOVED AND REPLACED THE TIRE WITH THE SPARE. THE CONTACT WAS UNABLE TO LOCATE A DEALER TO REPLACE THE TIRE. THE TIRE WAS ORIGINAL EQUIPMENT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE TIRE LINE WAS UNAVAILABLE. THE TIRE AND VEHICLE FAILURE MILEAGE WAS 1,600.

DELAYED THROTTLE RESPONSE. ALSO FUMES IN CAB.

THERE IS AN EXTREME DELAY WHEN PRESSING THE ACCELERATOR AND ACTUAL ACCELERATION OF THE VEHICLE. THERE SEEMS TO BE NO CORRELATION BETWEEN HOW FAR THE ACCELERATOR IS PRESSED AND VEHICLE ACCELERATION. WHEN MERGING INTO TRAFFIC AND ESPECIALLY WHEN PULLING OUT INTO TRAFFIC OR PASSING A VEHICLE. THIS DELAY IS A SEVERE SAFETY PROBLEM. THERE IS A 2-3 SECOND DELAY BETWEEN PRESSING THE ACCELERATOR AND THE VEHICLE ACTUALLY MOVING. *TR

DEAD PEDAL. FROM A DEAD STOP IF YOU STAB THE ACCELERATOR PEDAL AS IN A EMERGENCY SITUATION THERE IS A 2-3 SECOND DELAY BEFORE POWER IS APPLIED TO THE DRIVETRAIN. I FEEL THIS IS A VERY DANGEROUS SITUATION AND RAM SHOULD HAVE TO REPROGRAM THESE TRUCKS TO APPLY POWER WHEN CALLED FOR BY THE ACCELERATOR PEDAL. THIS HAS OCCURED SINCE NEW

death wobble incident in my Ram 3500. Incident occurred while pulling a 35' foot Living Quarters horse trailer weighing over 26,000 pounds on the interstate. Have major vibration, shaking, and thumping sound in truck which gets worse the faster I accelerate. Chrysler needs to issue a recall on this issue get it resolved. See that this has already been report to NHTSA. February 24, 2024 NHTSA ID NUMBER: 11573822 Components: STEERING, SUSPENSION

Four death wobble incidents in the last 18 months. Unknown part failure, Replaced front track bar, right front wheel bearing pack, front suspension stabilize shock.

The speed control switch operates intermittently. Sometimes it won’t turn on. Sometimes it won’t turn off. I am afraid it may cause me to have and accident.

VEHICLE FAILS TO MOVE WHEN YOU DEPRESS THE ACCELERATOR PEDAL. FROM A DEAD STOP TO PULL OUT INTO TRAFFIC IT DOESN'T MOVE AT ALL FOR APPROXIMATELY 5 TO 10 SECONDS. IT IS WORSE WHEN TOWING A LOAD. IT IS ALSO SLOW TO RESPOND WHEN DRIVING AT SPEED. IT IS EXTREMELY DANGEROUS!!!!

TL* THE CONTACT OWNS A 2016 RAM 3500. WHILE DRIVING VARIOUS SPEEDS, THERE WAS AN ABNORMAL NOISE EMITTING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE COURTESY CHRYSLER DODGE JEEP RAM DEALER (1890 DOGWOOD DR SE, CONYERS, GA 30013, (844) 776-0751) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE REAR SUSPENSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED FOUR TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.

TRUCK HAS A TERRIBLE VIBRATIONS AT HIGHWAY SPEEDS FEELS IF THE TRUCK IS COMING APART I'VE TAKEN THE TRUCK BACK, NEW 1600$ TIRES NO HELP.

ON 1/17/2017 I TOOK MY 2016 RAM 3500 INTO THE SELLING DEALER SERVICE DEPARTMENT (DWAYNE LANE'S EVERETT, WA) TO CHECK FOR THE CAUSE OF A "CHECK TRAILER WIRING" VISUAL AND AUDIBLE WARNING WHICH HAD BEEN PRESENT INTERMITTENTLY WITH BRAKE PEDAL APPLICATION SINCE SHORTLY AFTER PURCHASE OF THE VEHICLE (NEW). WHEN PRESENT, THE DEFECT WOULD OCCUR IF THE VEHICLE WAS STATIONARY OR IN MOTION, PARTICULARLY IN DAMP ROAD CONDITIONS. THE DEALERSHIP SAID THAT, BECAUSE OF THE PRESENCE OF NON-FACTORY OPTIONS, THEY WOULD NOT WORK ON THE VEHICLE UNTIL IT WAS RETURNED TO STOCK CONDITION (MAGNUSON-MOSS WARRANTY ACT VIOLATION) BASED ON THE ADVICE OF CHRYSLER/FCA. I THEN TOOK THE VEHICLE TO THE DEALER WHO INSTALLED THE CAMPER WIRING, WHERE IT WAS DISCOVERED THE THE BLUE WIRE FROM THE BRAKE CONTROLLER TO THE FACTORY INSTALLED 7-PRONG PLUG WAS INSTALLED INCORRECTLY AT THE RAM FACTORY, CAUSING THE FAULT CODE AND A POTENTIAL MALFUNCTION OF THE TRAILER BRAKE SYSTEM. SHOULD THE BRAKES ON A TOWED VEHICLE MALFUNCTIONED IN OPERATION, THERE IS THE VERY REAL POSSIBILITY OF LOSS OF CONTROL, INJURY OR DEATH TO OCCUPANTS AND BYSTANDERS. I HAVE VIDEO OF THE FAULT TAKING PLACE BUT THE FILES ARE TOO LARGE TO ATTACH TO THIS EMAIL.

THE INTEGRATED TRAILER BREAK CONTROLLER DOES NOT STOP A HEAVY TRAILER PROPERLY. TESTS HAVE SHOWN THAT WHEN THE BREAK IS APPLIED THE CONTROLLER ONLY SENDS 7VOLTS TO THE TRAILER BREAKS. ADJUSTING THE GAIN TO THE MAXIMUM 10 SETTING HAS NO AFFECT. THE DEALER AND CHRYSLER SAY THE SYSTEM IS WORKING AS IT IS PROGRAMMED TO. IT IS DIFFICULT TO STOP THE TRUCK AND TRAILER IN A REASONABLE DISTANCE. CHRYSLER NEEDS TO COME UP WITH A FIX FOR THIS PROBLEM BEFORE SOME ONE IS SERIOUSLY HURT OR KILLED.

On Sept. 11, 2025 my truck parked in my drive way. It was parked there all night. When I opened the doors to get in smoke and flames started coming out. The center console was on fire. The next day on Sept. 12, 2025 while at the dealership to have the truck inspected it caught fire again further burning the center console, the passenger seat and the roof. The dealership told us there is nothing they could do so we had to have the truck towed back to my home. Sunday night on Sept. 14,2025, I heard a loud pop noise and when I walked outside the entire cab of the truck was engulfed in flames. We had to call the fire department and they had to come put the fire out. Each of the incidences started spontaneously when the truck was just sitting parked.

" The Hydraulic Control Unit Chrysler part number 68143491AA failed and been replaced multiply times on my vehicle. I have the current failed part available for inspection upon request. This causes the Anti-lock braking system, Traction control system, Park Assist and Cruise Control to no longer function properly. This puts the driver and others at risk. Lights came on while the truck was not in motion and was just started. Lights first came on 9-2-24 and have been on and off since then. The problem has been reproduced by my local dealer twice both with the original part and its' replacements. The vehicle/component has not been inspected by the manufacturer, police, insurance representatives or others. There were no Warning lamps/messaged before failure only after. These would be ABS lamp and traction control lamp plus a service ABS and electronic braking system warning message.

The contact owns a 2016 Ram 3500. The contact stated while driving at an undisclosed speed, the brakes were inoperable. The contact stated that after the vehicle was involved in an accident, the contact stated he immediately depressed the brake pedal to stop the vehicle however, the vehicle continued moving forward. The contact stated that the ABS module activated, and the vehicle stopped. The vehicle had moved forward an additional 600 feet. The vehicle was taken to an independent mechanic where it was diagnosed with a failed brake master cylinder. The contact was informed that the brake master cylinder needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 117,000.

The cruise control switch is very intermittent. It can be difficult to get it to engage. Getting the cruise control to release with the brake or switch is also intermittent. I am very worried that it will cause a crash.

I purchased this vehicle new in 2016. It currently has approximately 49,000 miles. It has never been involved in any collision. In Feb. 2023 I took it to a Les Schwab Tire Center to have the drag link replaced & alignment done. When the repairs were completed the technician informed me that I may have a rear axle misalignment as he noticed the rear axle appeared to have shifted to the right of the vehicle & recommended taking it to a collision repair shop for further inspection. My next move was taking it to an independent shop & have the rear leaf springs inspected for correct alignment which found nothing abnormal but they also measured from the center of the front wheel to the center of the rear wheel on both sides of the vehicle and found a difference in measurement of approximately 3/4". They had me drive the vehicle down the road as they followed & verified the rear of the truck was tracking to the right. I then proceeded to take it to a Ram Dealer repair shop for inspection & concluded that the rear of the truck was tracking to the right but that they were not equipped to make corrections & recommended taking it to a collision repair shop. I then proceeded with a collision repair shop where they put it on a rack & took measurements of the frame & only found a slight abnormal condition in the frame on the right side in front of the rear axle but concluded that they did not believe it would be was causing the issue. So the issue I have is rear of the truck is tracking to the right. I never knew there was an issue with the truck before I took it to Les Schwab for its first alignment.

A yellow traffic light was lit and I started braking, then I heard a loud bang/snap and the trucks brake pedal went to the floor and would not stop. I then had to use the parking brake to stop the truck.

The rear backup camera is working Intermittently causing a lack of view behind the truck. This problem happens multiple times per month

MY 2016 RAM 3500 DRW LIMITED LEANS TO THE RIGHT APPROXIMATELY 3/4 INCH. WHEN I PLACE MY TRUCK CAMPER ON TOP, THE PASSENGER SIDE AIR BAG/SENSOR DOES NOT RISE EQUALLY WITH THE LEFT. AS A RESULT, I AM DRIVING DOWN THE ROAD WITH AN APPROXIMATE 2 INCH LEAN TO THE RIGHT. I DID NOT NOTICE THE TRUCK LEANS TO THE RIGHT UNTIL I PURCHASED A TRUCK CAMPER 3 MONTHS AGO. I TOOK IT TO RAM, THEY PUT IT ON A COMPUTER TO TRY AND ADJUST THE SETTINGS. IT DID NOT WORK. APPARENTLY, ONLY A FEW RAM MECHANICS IN THE US UNDERSTAND THE SYSTEM AND CAN FIX MY ISSUE. I'M MORE THAN HAPPY TO GO ANYWHERE TO FIX MY ISSUE. APPARENTLY, THERE IS NO TECHNICAL BULLETIN TO FIX MY ISSUE. I UNDERSTAND PLACING A CAMPER ON TOP OF THE TRUCK IS A MODIFICATION TO THE TRUCK. BUT, THESE TRUCKS ARE MARKETED BY RAM TO SUPPORT THE RV INDUSTRY. SO, THEY SHOULD BE ABLE TO GET MY REAR CALIBRATED CLOSE TO ZERO. WHY CAN'T RAM WORK WITH THE LOCAL DEALER TO FIX MY ISSUE. I DO NOT FEEL SAFE DRIVING ON THE ROAD WITH THE TRUCK LEANING TO RIGHT AT 13,495 LBS GVW. (GVWR=14K). CAN YOU HELP TO CONNECT WITH RAM TO ASK THEM TO HELP FIX MY ISSUE? *TR

TL* THE CONTACT OWNS A 2016 RAM 3500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18E096000 (STEERING). THE CONTACT TOOK THE VEHICLE TO HUMES CHRYSLER JEEP DODGE & RAM (1010 ROUTE 19 NORTH, WATERFORD, PA 16441, (888) 571-5737) WHERE THE RECALL REPAIR WAS PERFORMED. THE VEHICLE WAS RETURNED TO THE CONTACT. A FEW MONTHS LATER, THE VEHICLE NEEDED THE OUTER TIE ROD REPLACED AND A FRONT END ALIGNMENT. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC AND WAS INFORMED THAT, DUE TO A WELDING THAT HAD BEEN PERFORMED ON THE VEHICLE FROM THE RECALL REPAIR, THE VEHICLE COULD NOT BE REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE WELDING WAS AN APPROVED REPAIR BY NHTSA AND HE WOULD NEED TO CONTACT NHTSA FOR MORE INFORMATION. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *BF *TP

DECEMBER 28, 2018 WAS APPROACHING A ROUNDABOUT TRAFFIC ISLAND WHEN TURNING LEFT AND RIGHT THE TRUCK WHEN OUT OF CONTROL AND BOUNCED OFF CURB AND OVER CENTER ISLAND ONE OVER CONCRETE PLANTING BOX UNDER CONSTRUCTION.BLEW PASSENGER SIDE TIRE AND DAMAGING WHEEL,FRONT DIFFERENTIAL TRAINING ARM, DRAG LINK JAM NUT COMPLETELY LOSSE AND CAUSING STEERING WHEEL TO 90 DEGREES LEFT.CLOSE TO HOME USEDFRIENS FLAT BED TRAILER TO TAKE HOME. NEWER TRUCK DID NOT WANT TO BRAND TITLE WITH INSURANCE CLAIM. IT TOOK TWO MONTHS TO SAVE MONEY AS A REPAIR APPROXIMATELY $2300. THE MECHANIC SAID THE DRAG LINK WAS COMPLETELY LOOSE. GOT TRUCK REPAIRED. APPROXIMATELY 30DAYS LATER A RECALL FOR THE DRAG LINK DEFECT. I FEEL LUCKY FOR NOT BEING KILLED. LUCKY I WAS GOING 25MPH.

I WAS DRIVING ON THE FREEWAY WITH MY TRAILER LOADED WHEN THE STEERING WHEEL STOPPED CONTROLLING THE DIRECTION OF THE VEHICLE. IT CAUSED ME TO LOSE CONTROL OF THE VEHICLE AND COLLIDE INTO ANOTHER VEHICLE AND HITTING THE FREEWAY MEDIAN WALL. UNKNOWN AS TO THE COMPONENT, I AM STILL WAITING FOR A REPORT.*DT PHOTOS ATTACHED *JB

TL* THE CONTACT OWNS A 2016 RAM 3500. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 17V562000 (ENGINE AND ENGINE COOLING), 17V821000 (POWER TRAIN), 18V486000 (STRUCTURE, LATCHES, LOCKS, LINKAGES) AND 19V021000 (STEERING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

WHEN PULLING GOOSENECK TRAILER THE MARKER LIGHTS GO OUT ON THE BED AND CAB OF THIS TRUCK. THE DEALERS SAY THERE IS NO ISSUE, THIS HAPPENS WITH EVERY GOOSENECK TRAILER PULLED BY THIS VEHICLE. THE RESEARCH I HAVE MANAGED TO FIND STATES THE WIRES ON THE PASSENGER SIDE BECOME PINCHED CAUSING A FUSE TO BLOW. WITHOUT SIDE MARKER LIGHTS, THE VEHICLE IS DIFFICULT TO SEE AT NIGHT. THE FIRST TIME IT HAPPENED TRUCK WAS AT A DEALER FOR UNRELATED ISSUE, THEY REPLACED THE FUSE. HOOKED BACK TO THE TRAILER, LIGHTS WENT OUT WITHIN 15 MINUTES. AS WE WERE HEADING HOME(900MILES) WAITED UNTIL WE WERE HOME TO DISCUSS ISSUE WITH A SECOND SERVICE DEALER. THEY ALSO REPLACED THE FUSE, STATING THEY COULD NOT SEE AN ISSUE. FAST FORWARD TWO MONTHS. HOOKED TO A DIFFERENT GOOSENECK TRAILER. NO MARKER LIGHTS. NO CAB LIGHTS. ONCE AGAIN FUSE BLEW. WE REPLACED FUSE. HAVE NOT PULLED SINCE, BUT ARE PLANNING TO PULL GOOSENECK TRAILER WITHIN THE NEXT MONTH.

TL* THE CONTACT OWNS A 2016 RAM 3500. WHILE DRIVING 70 MPH, BOTH HEADLIGHTS FAILED TO OPERATE. THE CONTACT HAD TO ACTIVATE THE HIGH BEAM HEADLIGHTS. THE CONTACT ALSO STATED THAT THE SPLIT TAILGATE DOORS WERE FRACTURED. THE VEHICLE WAS TAKEN TO FOLSOM LAKE CHRYSLER DODGE JEEP RAM (12545 FOLSOM BLVD, FOLSOM, CA 95630, 916-520-1135) WHERE IT WAS DIAGNOSED THAT THE LIGHT HARNESS FAILED AND THE DOOR LATCHES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COST. THE FAILURE MILEAGE WAS APPROXIMATELY 158,000.

TOOK VEHICLE IN TO JOHN HIESTER IN LILLINGTON NC. THEY INFORM \S OF TWO LIFE TH THREATENING RECALLS THAT HAS NO FIX. WE ARE FEARFUL OF DRIVING DUE TO RECALLS. HOWVER WE LOVE OUR DODGE. PLEASE HELP. WE HAVE BYT TRU K IN SHOP TWICE FOR ENGINE AND TRANSMISSION NOT GOING IN GEAR AND TURBO PROBLEMS. NOW RECALLS CONSTANT OF WATER PUMP AND TRANSMISSION WHICH WE HAD TO PAY FOR BEFORE

MANUFACTURER RECALL NUMBERT51 NHTSA RECALL NUMBER17V-562 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE SUMMARYTHE WATER PUMP MAY EXPERIENCE A FAILURE WHICH MAY RESULT IN AN ENGINE COMPARTMENT FIRE. SAFETY RISKA WATER PUMP FAILURE RESULTING IN AN ENGINE COMPARTMENT FIRE CAN CAUSE THE VEHICLE TO CRASH WITHOUT PRIOR WARNING INCREASING THE RISK OF INJURY TO MOTOR VEHICLE OCCUPANTS OR PERSONS OUTSIDE THE VEHICLE. REMEDYTHE WATER PUMP MUST BE INSPECTED AND REPLACED IF REQUIRED. DEC 20,2017 MANUFACTURER RECALL NUMBERT79 NHTSA RECALL NUMBER17V-821 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE SUMMARYTHE BRAKE TRANSMISSION SHIFT INTERLOCK (BTSI) LOCKING PIN MAY BECOME STUCK IN THE OPEN POSITION. A BTSI LOCKING PIN STUCK IN THE OPEN POSITION MAY ALLOW THE TRANSMISSION TO BE SHIFTED OUT OF PARK AND TO OR FROM ANY GEAR POSITION WITHOUT DEPRESSION OF THE BRAKE PEDAL AND/OR WITHOUT THE KEY IN THE IGNITION, IF A KEY IS APPLICABLE. SAFETY RISKTHE TRANSMISSION MAY BE SHIFTED OF THE PARK POSITION WITHOUT A KEY IN THE IGNITION OR A BRAKE PEDAL APPLICATION. THIS INCREASES THE POTENTIAL FOR AN UNINTENDED VEHICLE ROLLAWAY THAT MAY RESULT IN A VEHICLE CRASH OR INJURY WITHOUT PRIOR WARNING. DEALERSHIP STILL DO NOT HAVE THE PARTS TO MAKE THIS REPAIR. BEING A FAILURE OF A WATER PUMP IN AN ENGINE COMPARTMENT CAN CAUSE FIRE AND CRASH, SEEMS THEY WOULD BE MOVING AT A FASTER PACE ON THIS REPAIR. WIFE PULLS A 80,000 HORSE TRAILER WITH THREE HORSES VALUED AT 350,000 DOLLARS. EITHER CHRYSLER GETS THESE PARTS TO THE DEALERSHIP FOR REPAIR OR THEY NEED TO BUY BACK THIS VEHICLE AND GET US INTO A TRUCK THAT HAS NO RECALLS THAT CAN CAUSE DEATH.

TL* THE CONTACT OWNS A 2016 RAM 3500. AFTER TOWING A FIFTH WHEEL TRAILER FOR APPROXIMATELY FIVE HOURS, THE VEHICLE FAILED TO IMMEDIATELY RESTART AFTER BEING SHUT OFF AND IN THE PARK POSITION. THE VEHICLE WAS TOWED TO AN UNKNOWN DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT LATER HEARD A LOUD BOOMING SOUND COMING FROM THE REAR OF THE VEHICLE BEFORE FAILING TO DRIVE FORWARD. A SOFTWARE UPDATE WAS PERFORMED ON THE ELECTRONIC TRANSMISSION CONTROL MODULE, BUT THE FAILURE CONTINUED. THE MANUFACTURER AND DEALER (STAFFORD DODGE LOCATED IN FREDRICKSBURG, VIRGINIA) WERE NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 10,000.

I WAS TOLD BY DEALER AND CHRYSLER THAT THIS IS ONLY ON THE 3500 RAM . THE SEAT BELT WARNING LIGHT AND THE AIR BAR LIGHT DOES NOT GIVE ANY WARNINGS WHEN PASSENGER PERSON SITS IN THE SEAT. THAT NO CHIME WILL NOTIFY IF SEAT BELT IS UNHOOK ONLY IN PASSENGER SEAT. I CAN'T EVEN PUT THIS PART IN MY VEHICLE BECAUSE NO # FOR IT. THIS TO ME IS A SAFETY ITEM THAT SHOULD BE IN VEHICLE. THE DRIVER SEAT WORKS OK JUST THE PASSENGER SEAT.

BRAND NEW VEHICLE WITH LESS THAN 1,000 MILES ON IT HAS A VIOLENT SHAKE AT HIGHWAY SPEEDS BETWEEN 62-72 MPH. THREE DIFFERENT RAM DEALERS AND RAM CUSTOMER SUPPORT TEAM STATES THAT THERE IS NOTHING WRONG WITH THE VEHICLE AND IT'S OPERATING AS DESIGNED. POTENTIALLY A SAFETY ISSUE AS THE SHAKE SEEMS TO MAKE THE TRUCK UNSTABLE AT TIMES. THIS IS OCCURRING SPECIFICALLY ON SMOOTH HIGHWAYS AND SEEMS TO BE EVEN WORSE AROUND CURVES. SEEMS TO BE A FAIRLY COMMON ISSUE AMONG LATE MODEL YEAR RAM HEAVY DUTY PICKUP TRUCKS AND SHOULD BE WORTH AN INVESTIGATION. I PURCHASED THIS VEHICLE TO TOW MY TRAVEL TRAILER WITH MY ENTIRE FAMILY IN THE TRUCK AND I'M NOT COMFORTABLE DOING THAT WITH THIS DEFECT.

TL* THE CONTACT OWNS A 2016 DODGE RAM 3500. WHILE DRIVING 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, WATER LEAKED FROM THE SUN ROOF WHICH CAUSED THE VEHICLE TO HAVE ELECTRICAL ISSUES. THE VEHICLE WAS TAKEN TO BE REPAIRED, BUT THE ISSUE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 9,000.

INVOLVED IN A FRONT END, AND DRIVER SIDE COLLISION AT A SPEED OVER 50MPH, AND THE AIRBAGS DIDN'T DEPLOY. THE VEHICLE ALSO CAUGHT FIRE, THERE WAS A MINI EXPLOSION. THE VEHICLE HAD TO BE TOWED. I CONTACTED CHRYSLER, BUT THEY HAVE NOT DONE ANYTHING, ABOUT THIS MATTER.

TL* THE CONTACT OWNS A 2016 DODGE RAM 3500. WHILE DRIVING AT AN UNKNOWN SPEED, THE SPEEDOMETER FAILED TO DISPLAY THE PROPER MILEAGE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,060.