2019 RAM 3500 Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
126
Complaints Reported
Complaints by Component
FUEL SYSTEM, DIESEL
24 complaints
The contact owns a 2019 Ram 3500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel); and would like to be removed from the recall distribution list. The local dealer was contacted. The manufacturer was contacted.
Sep 12, 2024
The contact owns a 2019 RAM 3500 Big Horn. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received over a year ago. The dealer was contacted stated they was waiting for parts. The manufacturer was contacted several times and were unable to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms recall incomplete.
Feb 20, 2024
The contact owns a 2019 Ram 3500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the vehicle stalled and lost motive power. The contact stated that the failure had been reoccurring for a year. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown. Parts distribution disconnect.
Nov 06, 2023
The contact owns a 2019 Ram 3500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Sep 21, 2023
The contact owns a 2019 Ram 3500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The contact stated that while driving at approximately 65 MPH, he depressed the accelerator pedal to change lanes, and the vehicle shuddered and almost stalled. The contact stated that the "check fuel filter" light was illuminated. The contact stated that the failure lasted for a few seconds then the vehicle resumed normal operation. The contact stated that the failure was intermittent but had started to occur at various speeds. The contact stated that "possible water in fuel" warning light had started to become illuminated. The contact drove the vehicle to a dealer where it was not diagnosed or repaired. The contact was advised by the dealer that the recall repair parts would take years. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 20,000. Parts distribution disconnect.
Feb 17, 2023
+ 19 more complaints for this component
POWER TRAIN
11 complaints
sometimes when I first start the truck and drive off, I find out that I have no throttle response at all. No smoke or abnormal noises, just a dead pedal. Then after I stop the truck and take off again it works perfectly normal. I've heard of others having this problem but haven't heard of a fix. I also can't duplicate the problem; it has only happened a couple times. I did check for any codes which I did not have any.
Jul 22, 2025
I placed my truck in park and got out to close the door to my hangar. I turned around and my truck was rolling forward. It rolled into a small two seat plane and pushed it into another plane causing significant damage. When I saw what was happening I ran to the truck but got to it a little too late. I went to put the truck into park, but it was already in park. This confused me a lot because this is not suppose to happen. This morning after I started my truck I tested the gear shifter and to my surprise I am able to shift the truck out of park and all the way into drive for about 1 second or more after removing my foot from the brake. You should not be able to shift a vehicle out of park when your foot is not on the brake. After this incident I have gone online and have ready about large recalls for similar issues with RAM trucks and vans. I even seen some issues posted about my same year truck. Ram had a recall that ended with year model 2018 vehicles for this, but I dont think the issue was resolved completely, or there is a different issue causing this that needs to be investigated. I took a couple videos to prove that my truck shifts out of park without the brake being depressed.
Jul 16, 2024
The contact owns a 2019 Ram 3500. The contact stated while driving 60 MPH, the transmission failed to shift as designed. The contact pulled over on the side of the road and turned off and restarted the vehicle, and the vehicle started operating normally. The vehicle was taken to the dealer and the mechanic stated that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that the type of transmission was not under warranty. A case was filed. The failure mileage was 60,000.
Feb 17, 2023
my truck has sone issues that require the PCM to be flashed .. however i have an open recall for the fuel pump and the dealership cannot move forward with fixing my truck until the recall is fulfilled ... i contacted FCa and there is no date for the parts to be made for my recall and i am unable to drive my truck due to the hood up on the recall parts ... this recall has been open for a while and the parts shoukd be available at this time to move forward .. can you please look into this and help
Sep 06, 2022
TL* THE CONTACT OWNS A 2019 RAM 3500. THE CONTACT STATED WHILE DRIVING 60 MPH, THE VEHICLE SHIFTED INTO LIMP MODE. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT CONTINUED DRIVING TO HIS DESTINATION. THE VEHICLE WAS TAKEN TO PRESCOTT BROTHERS CHRYSLER DODGE JEEP RAM OF PRINCETON (730 W PERU ST, PRINCETON, IL 61356, (815) 915-4157) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION SOLENOID NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 4,300.
May 11, 2021
+ 6 more complaints for this component
TIRES
10 complaints
NEXEN RADIAN HTX tires supplied on new 2019 RAM 3500 DRW. 19,920 miles, Front tires while towing 5th wheel RV began to shake a various speeds. With or without RV attached. RAM dealer indicates belts in both front tires have begun to separated. RAM Service rep stated they have seen this alot with NEXEN Tires.
Nov 29, 2023
The contact owns a 2019 Ram 3500 equipped with Nexen Tires. Tire line: Rodian HT, Tire Size 235/80R17, and DOT Number: unknown. The contact stated that while driving at approximately 50 MPH, the driver's front tire blew out and he noticed a bulge on the sidewall of the tire. The local dealer and the manufacturer were not contacted. There was no further information provided. The tire failure mileage was 24,096.
Oct 13, 2022
LT235/R80/17 NEXEN HTX RH5. Belt broke on left front 4/7/2022 @ 32,000 miles. On 5/31/2022 the left front belt broke at 34000 miles.
Jun 01, 2022
The contact owns a 2019 Ram 3500 equipped with Nexen Tires, Tire Line: Roadian HTX RH5, Tire Size: LT235/80/R17, DOT Number: 8EX6CMFR2219. The contact stated while driving 65 MPH, the front passenger’s side tire started to shake. The contact stated that he pulled over and changed the tire. The tire was taken to a tire shop where the mechanic diagnosed the failure as a separated tread belt causing a bulge in the tire. The manufacturer was contacted and stated that there was no issue with the tire nor an open recall. The manufacturer informed the contact to fill out an online complaint form for review. The contact stated that he previously experienced a failure on the front driver’s side tire. The approximate tire failure mileage was 34,788.
Jun 01, 2022
Both front tires inner belts separated causing the vehicle to become underivable at 55 mph. The vehicle shook causing the steering wheel to radically move side to side. Took vehicle to dealer for service. Found both front tires to be defective at 29000 miles for inner belts separating from the tire.
Mar 28, 2022
+ 5 more complaints for this component
FUEL/PROPULSION SYSTEM
10 complaints
This vehicle has a safety recall I. The high pressure fuel pump. The dealership says they’re unable to provide resolution due to part’s availability. Reasonable time has been allowed and yet, no repairs have been made. The manufacturer should be required to buy back the vehicle or replace it at no cost to me.
Dec 28, 2022
We have this truck at our dealership and are unable to sell do to this recall. Recall has been out since November 12th 2012 and through Nhtsa it shows that it can be completed. I've talked with Ram recall assistance and they state that this truck is not able to have the recall completed and I asked for a buy back and they said I need to talk with my local dealer to start that process. I called our local dealer and they said they have never heard of that and are unable to help. They did say they have the part in stock to complete the recall however Ram will not release it to the 2019's and they can only do the 2020's recall which is the same thing.
Nov 30, 2022
It has been a year since notified of recall that is open for fuel system and the dealership told me today that no fix has been identified yet
Nov 11, 2022
There is the known recall for my truck. 2019 Ram 3500 with Cummins diesel engine. The CP4 high pressure fuel pump if prone to failure and can cause the vehicle to immediately stall and possible causing serious injury. (Y78/NHTSA 21V-880) I took my truck in and was told parts are not available for 2019's. I called FCA customer service today and was told that the parts are available but only for vehicles with failed high pressure pumps. So I need for my pump to fail and possible injure or kill myself or someone else and they will complete the recall? Makes no sense. The consumer stated contacted Ram customer service and informed computers were down. Customer service couldn't provide an update for the recall.
Oct 25, 2022
Fuel pump failed at 103,000 miles while driving down the highway. Truck started acting funny slight loss of power. Pulled over to the side of the highway and turned truck off. Went to restart and it wouldn't restart. Had to sit on the side of the highway 43 with no amenities within 50 miles waiting for help. Unable to get a towing company directly 911 was called and CHP had to arrange a tow truck for more than 100 miles from destination. Truck was taken to mechanic that confirmed fuel pump failure that in turn took out the entirety of the fuel system. Has been at the mechanics since June 24th waiting on parts.
Oct 25, 2021
+ 5 more complaints for this component
ENGINE
8 complaints
The contact owns a 2019 Ram 3500. The contact stated that he observed a check coolant level warning message on the display screen. Additionally, when coolant was added to the vehicle, the contact became aware that the check coolant warning light was illuminated after driving five miles. The vehicle was steered to the side of the road and the contact became aware that the coolant reservoir was empty. The vehicle was taken to a dealer where it was diagnosed that the EGR and head gasket needed to be replaced. The vehicle was repaired but the failure persisted. The vehicle was taken to a dealer again where it was diagnosed that EGR fluid was needed. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 87,000.
May 06, 2024
The vehicle info on the dashboard tells me "Exhaust System Service Required See Dealer" and the check engine light came on. Took the vehicle to the dealer who cleared the DTC's with no resolution to the problem and sent me on my way. Problem returned within 150 miles, codes cleared. Problem returned again with same notice on the dash board and check engine light. Called a different dealer who said get it in right away, the truck will go into limp mode within a certain mileage range. Went to another dealer with the same results. Codes cleared, check engine light went off and no resolution to why this happens. Was told if it happens again bring it back.
Oct 03, 2023
The contact owns a 2019 Ram 3500. The contact stated that while depressing the accelerator pedal, the vehicle was leaking fuel, causing the vehicle to fail to accelerate and exceed 5 MPH. The check engine warning light was illuminated. The vehicle was taken to a certified mechanic who diagnosed that the variable turbo actuator had failed and needed to be replaced. The vehicle had been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 75,000.
Mar 28, 2023
The contact owns a 2019 RAM 3500. The contact stated that while driving approximately 25 MPH and making a left turn, suddenly there was a loud knocking sound coming from the engine compartment. The vehicle was towed to the local dealer who diagnosed that the engine rod bearing had failed, and the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 189,000.
Jan 12, 2022
Complete engine stall while driving at highway speeds while towing a trailer. I was able to get to the shoulder before losing all forward momentum. There were no errors or warnings before stall. Truck would not crank after stopping and was towed to the dealership. Dealership blamed the issue on an aftermarket fuel tank, but repaired fuel pump under warranty.
Oct 22, 2021
+ 3 more complaints for this component
STRUCTURE
5 complaints
Tailgate has been on recall repairs. However, it is still dropping but with less frequency.
Feb 03, 2024
MY TRUCK HAS A SAFETY RECALL 20V-207, WHICH IS THE MANUFACTURER RECALL NUMBER W54. THE RECALL IS INCOMPLETE BECAUSE THE MANUFACTURE AND DEALERS CANNOT GET THE PARTS TO PERFORM THE RECALL. I HAVE MADE TWO APPOINTMENTS, WEEKS IN ADVANCE FOR THE RECALL. MY TRUCK HAS BEEN TO THE DEALER TWICE AND THE RECALL HAS NOT BEEN DONE. "PARTS ARE ORDERED." I HAVE ALSO CONTACTED ANOTHER DEALER WHO DOES NOT HAVE THE PARTS. CURRENTLY, THE RECALL STATUS IS: RECALL INCOMPLETE. HOW MANY WEEKS OR MONTHS DOES THE MANUFACTURE HAVE TO MANUFACTURE THE REPLACEMENT PARTS? THE PHOTO BELOW IS PAPERWORK FROM THE 2ND APPOINTMENT.
Apr 16, 2021
EXCESSIVE HOOD FLUTTER/MOVEMENT/ AS IF HOOD BECAME UNSECURED DURING HIGHWAY OPERATION. PULLED OVER ON SEVERAL OCCASIONS TO ENSURE HOOD DIDN'T BECOME UNMATCHED. ONLY A MATTER OF TIME BEFORE A SERIOUS ACCIDENT WHERE HOOD OPENS AT HIGHWAY SPEED.
Jan 17, 2021
TRUCK HAS 2500 MILES AND HAS A CAB LEAK IN THE ROOF DRIPS WATER ONTO DASH AND RUNS DOWN DRIVERS DOOR PILER, BOTTOM DOOR HINDGE HAS RUST ON BACK SIDE BLEEDING THREW,TOOK KICK PANEL OFF AND TOOK PICTURES OFF INNER FULL OF RUST
Oct 21, 2020
HOOD IS SHAKING AT HIGHWAY SPEEDS BETWEEN 65-80MPH. IT APPEARS THE LEFT AND RIGHT SIDES OF THE HOOD ARE LIFTING IN THE WIND. AFRAID THAT HOOD COULD BLOW OPEN IN SEVERE WINDS. HOOD CAN BE LIFTED WITH FINGERS WHEN AT REST WHILE STILL LATCHED.
Nov 19, 2019
ELECTRICAL SYSTEM
4 complaints
P2609 code. Grid Heater Relay. A P2609 code indicates an issue with the intake air heater system voltage or performance and often means the grid heater bolt is failing and has lost its ability to conduct current. There is currently a recall for 2021-2023 models; NHTSA campaign number 23V060000 for the same issue. My truck has 50,972 miles on it.
Feb 08, 2024
The contact owns a 2019 Ram 3500. The contact stated that on various occasions and while driving at various speeds with a trailer attached, the brake pedal was depressed; however, the trailer brakes failed to respond. No warning lights were illuminated. The vehicle was taken to two independent mechanics, where the failures could not be duplicated. The failure recurred. The vehicle was taken to a local dealer, where it was diagnosed that the electronic trailer brake controller needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 20,000.
Apr 19, 2023
TL* THE CONTACT OWNS A 2019 RAM 3500. THE CONTACT STATED THAT THE ABS AND CHECK ENGINE WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO RHYTHM CHRYSLER DODGE JEEP RAM FIAT (2210 GALLATIN PIKE N, MADISON, TN 37115, (615) 733-4999) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT AN UNKNOWN SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.
Apr 12, 2021
REAR RUNNING LIGHTS STOP WORKING. CHECKED ALL FUSES, WIRING ALL SEEMS FINE. TURN AND BRAKE LIGHTS WORK JUST NO REAR RUNNING LIGHTS. KNOW ISSUE ON OLD MODEL.
Nov 18, 2020
WHEELS
4 complaints
The contact owns a 2019 Ram 3500. The contact stated he noticed the air of the front passenger side tire was low. The vehicle was taken to the dealer and they stated that there was a leak on the inside of the rim that caused the air of the tire to release. The rim was replaced. The contact stated that after several months the front driver-side tire was flat. The vehicle was taken to the dealer and they stated that there was a leak on the inside of the rim as well. The rim was not replaced. The manufacturer was contacted and they stated that they would not cover the rims. The failure mileage was 27,000.
Aug 23, 2022
The contact owns a 2019 Ram 3500. The contact received notification of NHTSA Campaign Number: 21V398000 (Wheels) however, the part to do the recall repair was unavailable. The contact called the local dealer who confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Nov 04, 2021
The contact owns a 2019 Ram 3500. The contact received a notification for NHTSA Campaign Number: 21V398000 (Wheels) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.
Oct 01, 2021
The contact owns a fleet of 2019 Ram 3500. The contact stated while an employee was driving 2 mph, the rear passenger’s side wheel detached from the vehicle. The contact stated no warning light was illuminated. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the wheel studs to be replaced. The vehicle was repaired. The contact received notification of NHTSA Campaign Number: 21V398000 (Wheels) on August 26, 2021 however, the part to do the recall repair was unavailable. The contact called the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer had not been informed of the failure. VIN tool confirms parts not available. The failure mileage was approximately 102.
Aug 26, 2021
SERVICE BRAKES
4 complaints
Last week this took place: 2019 Ram 3500 Dual rear wheels AISON transmistion is outfitted with factory trailer brake module. Was hauling a horse trailer near 30,000 lbs to a horse show, caravaning with crew pulling a second horse trailer about the same weight with a 2020 Ram 3500 (Vin #3C63RRNL7LG242818 (see separate complaint)) . All connections checked before departure. ABS warning light went on a few days before then disappeared. When braking, no trailer brakes engaged. Then checked hand paddles on the factory trailer brake module and the hand paddles activated the trailer brakes. Took it into the dealership to check codes and they said none appeared or were somehow reset.
Jul 09, 2022
MY ABS ON MY BRAKES KEEP GOING OUT ON MY TRUCK AND I HAVE 2 2019 RAM TRUCKS AND IT DID IT ON BOTH OF THEM AND I HAVE SOME FRIENDS THAT HAVE 2019 AND 2020 RAMS THAT'S DOING THE SAME THING SHOULD IT BE A RECALL ON THIS BEFORE SOMEONE GET KILL?
Feb 15, 2021
MY ABS ON MY BRAKES KEEP GOING OUT ON MY TRUCK AND I HAVE 2 2019 RAM TRUCKS AND IT DID IT ON BOTH OF THEM AND I HAVE SOME FRIENDS THAT HAVE 2019 AND 2020 RAMS THAT'S DOING THE SAME THING SHOULD IT BE A RECALL ON THIS BEFORE SOMEONE GET KILL?
Feb 15, 2021
RED HYDRAULIC FLUID IN BRAKE SYSTEM CAUSE BRAKE FAILURE, WHICH CAUSE ME TO CAUSE MINOR DAMAGE TO A BRAKE LINE. DEALER HAS HAD VEHICLE FOR OVER 2 MONTHS, CLAIM VEHICLE DOESN'T QUALIFY FOR RECALL THAT STATES SIMILAR ISSUES AS V98 WHICH IS FOR 2019 DODGE RAM 3500S , ALSO SAYS PARTS ARE ON RESTRICTIONS DO TO RECALL AND CAN NOT REPAIR MY VEHICLE DO TO THIS.
Feb 05, 2020
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
3 complaints
The contact owns a 2019 Ram 3500. The contact stated that after accelerating from a red light and while driving approximately 30 MPH, there was an abnormal ticking sound coming from underneath the hood, and the vehicle started to decelerate. The contact coasted to the side of the road and inspected the engine while attempting to restart the vehicle; however, the vehicle failed to restart. The vehicle was towed to the dealer, who diagnosed that a rod had fractured in cylinder #1, causing the engine to fail. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact became aware of NHTSA Campaign Number: 20V511000 (Engine and Engine Cooling, Electrical System); however, the VIN was not included. The manufacturer was informed of the failure and informed the contact that the VIN was not included. The failure mileage was approximately 55,000.
Jun 24, 2025
The contact owns a 2019 RAM 3500. The contact stated that while driving at 45 MPH, he heard an abnormal squealing sound emanating from the engine compartment, after which the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle was able to restart. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 20V511000 (Engine and Engine Cooling, Electrical System), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 135,000.
Nov 15, 2024
The contact owns a 2019 Ram 3500. The contact stated while driving 75 MPH with the cruise control activated, the vehicle stated to decelerate without warning. The contact pulled over on the side of the road and examined under the hood and noticed oil on top of the engine. The vehicle was towed to the dealer who stated that the vehicle was experiencing a similar failure to NHTSA Campaign Number: 20V511000 (Engine and Engine Cooling, Electrical System) however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was contacted, and a case was filed. The failure mileage was 120,000.
Feb 17, 2023
SUSPENSION
3 complaints
Front driver side. The chassis weld is broken. It’s a weld that holds the coil spring bucket. I also notice bad welds on the frame.
Nov 12, 2024
The contact owns a 2019 Ram 3500. The contact stated that while driving at various speeds, a vibration was felt and heard coming from the front passenger’s side wheel area. No warning lights were illuminated. The vehicle was taken to a local dealer for routine services, the contact made the mechanic aware of the failure; however, the failure could not be duplicated. The contact stated that after he left the dealer, he felt a vibration coming from the front passenger’s side wheel area as the tire pressure warning light illuminated. After the contact pulled over, he noticed the front passenger’s side tire was damaged and had a significant amount of tread coming out. The vehicle was taken to an independent mechanic to replace the tire. The vehicle was taken back to the dealer for replacement of the rear end due to an unknown recall and the contact made them aware of the failure again; however, the failure could not be duplicated. The contact stated that after changing the front passenger’s side tire three previous times and the wheel bearing, the failure recurred. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 15.
Nov 04, 2022
AFTER HAVING THIS TRUCK IN THE SERVICE DEPARTMENT 7 TIMES FOR AN ISSUE WITH THE AUTO LEVEL REAR AIR SUSPENSION AND STILL NOT HAVING THE ISSUE SOLVED I FIRMLY BELIEVE THAT AFTER THIS INCIDENT OCCURRED THAT SOMEONE IS GOING TO BE SERIOUSLY HURT OR KILLED. ON FEBRUARY 18, 2020 I WAS DRIVING 70MPH DOWN A 6-7% DOWNGRADE WHILE PULLING A 25FT BIG TEX FLATBED TRAILER UNLOADED WEIGHING 5,800 POUNDS WHEN OUT OF NO WHERE IT DECIDED TO SWITCH ITSELF OUT OF ALTERNATE TRAILER HEIGHT TO NORMAL RIGHT HEIGHT. IT SCARED THE LIVING DAYLIGHTS OUT OF ME. NOT KNOWING IF THE ENTIRE SYSTEM WAS GOING TO FAIL AND POTENTIALLY BLOWOUT TAKING OUT MY BRAKE LINES ALONG WITH IT. LIKE I ALREADY STATED I HAVE HAD THIS TRUCK IN THE SERVICE DEPARTMENT 7 TIMES FOR THIS ISSUE AND NOT ONE PERSON CAN FIGURE OUT WHAT IS WRONG WITH THE TRUCK. I HAVE REQUESTED THE DEALERSHIP WHERE I PURCHASED IT FROM TO RE-PURCHASE IT BUT THE FIRMLY DENIED THAT. I HAVE ALSO REQUESTED THAT THE FCA US LLC RE-PURCHASE THIS TRUCK DUE TO MY STATE LEMON LAW BUT THEY AS WELL FIRMLY DENIED A RE-PURCHASE.
Mar 05, 2020
UNKNOWN OR OTHER
3 complaints
We repaired the recall #W03-2019-2020 D Transmission Valve Body with our local dealer Sunland Park Dodge on 5/1/24 but continue to get this same recall. The dealer has not reported that the recall has been fixed. What can I do to report this issue.
Aug 01, 2024
Vehicle Exhaust System Failure See Dealer warning displayed with truck becoming sluggish and shutting down on road, very likely causing accidents. It’s scary. Got to a parking lot, shut off, cranked, warning went away, but for how long and what damage will Result in driving if warning comes back on?
Apr 03, 2022
Driver statement: “I was trying to make a turn from pine brook Rd into peace valley RD and the person coming from peace valley rd was invading my lane, so I tried to avoid him and hit a tree. I was unconscious for an unknown amount of time. When I woke up I saw smoke and I tried to remove my seat belt. It wasn’t coming off at first but then I figured out how to remove it. As I left the vehicle, I was feeling light headed and dizzy. And wanted to lay on the road. Someone came for my rescue and I saw fire underneath the van. So I told him that we should move away from the van. The van caught on fire and I was taken to the hospital."
Jul 23, 2021
ENGINE,FUEL/PROPULSION SYSTEM
3 complaints
Recall repairs not being made in a timely manner. It has been 7 months since recall.
Jul 15, 2022
The component that failed in my 2019 Dodge Ram 3500 is the fuel system. The warning light that came across my screen indicated that it was the "exhaust". The vehicle abruptly went from 75 miles an hour to 25 mph to eventually stalling. At the time there was no engine light that illuminated my screen; It simply stated service exhaust. My safety and others around me were put at risk due to the sudden breakdown while traveling on a highway through the rocky mountains. I was fortunate enough to act quickly to avoid any possible danger to myself and others around me by quickly maneuvering my vehicle to the shoulder of the highway. Yes, a Dodge mechanic found fault in the fuel system, I have paperwork that indicates the malfunction with the vehicle's fuel system. The mechanic found metal shavings in my fuel filters replaced them and told me I was good to proceed on my route. He asserted that since the metal shavings didn't go past my fuel filters I have nothing to worry about. He also stated there's no remedy at this moment to fix the problem. The manufacturer hasn't taken action to fix their own recall. I am at a loss, my vehicle has sat at the dealership since April 12th, 2022.
Jun 04, 2022
FOR THANKSGIVING I WAS DRIVING HOME FROM A TRIP TO CALIFORNIA ABOUT 800 MILES AWAY FROM HOME, ON A MERGING LANE I STEPPED ON THE GAS TO CLEAR LANE FOR A EMERGING SEMI TRAILER I WAS TRAVELING AROUND 65 MPH AS I DID THAT I GOT A WARNING MESSAGE ON MY DASHBOARD TO SERVICE EXHAUST SYSTEM THEN LOST ALL POWER FROM MY VEHICLE FROM 65 TO 35 ON INTERSTATE 5 A DRASTICALLY SLOWDOWN CAUSING THE CARS BEHIND ME TO CRASH. I PULL TO THE SHOULDER AND MY TRUCK JUST DIED WOULD NOT START HAD IT TOWED TO CLOSEST DEALER NEXT MORNING. HAD TO SLEEP WITH MY NEW BORN IN THE COLD TRUCK. ONCE AT DEALER I WAS TOLD THE CP4 OR HIGH FLOW PRESSURE PUMP HAD FAIL AND THE COMPLETE FUEL SYSTEM NEEDED REPLACED. THE ESTIMATE WAS FOR $20,000 BUT MY INSURANCE COVER $13,000 OF THE BILL THE REST I HAD TO BORROW FROM FRIENDS AND FAMILY. SERVICE ADVISOR SAID THIS IS A VERY COMMON PROBLEM ON ALL NEW RAMS. IF IT'S SO COMMON WHY NOT FIX THE ISSUE MY WHOLE FAMILY WAS OUT IN DANGER THAT NIGHT AND ALSO WAS EXPENSIVE. THE ISSUE IS FIX FOR NOW BUT IS A MATTER OF TIME BEFORE IT HAPPENS AGAIN
Jan 07, 2021
STEERING
2 complaints
The contact's employer owns a 2019 RAM 3500. The contact stated that while an employee was driving at approximately 35 MPH, the steering wheel became inoperable, the vehicle went off-road and crashed into a tree, swiping the passenger's side mirror, the front passenger's hubcap, and the bed of the vehicle. The vehicle was taken to the workplace. There was no police report filed. The contact stated that the employee had a bruise on the right arm and a small cut on the right cheek. The dealer was contacted. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 146,927.
May 15, 2024
SINCE PURCHASE BRAND NEW, A POP COULD BE HEARD WHEN MOVING THE STEERING WHEEL RIGHT OR LEFT. HAPPENED MAINLY AT A STOP OR AFTER SLOWING TO TURN. THE FREQUENCY HAS INCREASE AND THE POP SOUND CAN BE FELT AND HEARD WHEN STOPPED, STANDING AND SIMPLY MOVING THE STEERING WHEEL SLIGHTLY RIGHT OR LEFT.
Nov 16, 2020
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
2 complaints
Vehicle # 76 MD Tag # 3DS2550 a 2019 Dodge Ram pick up truck was parked at our facility on 7/6/22 at approximately 4:15 p.m. At 5:50 p.m. the truck was observed fully engulfed in flames, we attempted to extinguish the fire but were unable to do so. The Howard County Maryland Police and Fire Deportment were contacted and responded. ( Police Incident # 2259220 Fire Incident # 2022-020323) The vehicle and equipment on the truck are a total loss additionally the heat generated from the fire damaged other company vehicles. Fortunately, the fire was contained and did not spread to adjacent vehicles or buildings. We were awaiting notification that recall could be completed inasmuch as parts for the recall were on backlog and not available.
Aug 11, 2022
2 WEEKS AGO MY BRAND NEW RAM 3500 WITH ONLY 15000 ON BOARD DIDN'T START, IT DIDN'T START IN THE MORNING ON PARKING LOT. CALLED A MECHANIC TO HAVE IT FIXED BUT THEY WERE NOT ABLE. SAME DAY CALLED ROADSIDE ASSISTANCE FOR TOWING AND RAM CUSTOMER SERVICE. RESULTS: -RAM ROADSIDE ASSISTANCE DIDN'T COVER THE COST TO DEALER: REASON: TOO CLOSE TO THE DEALER. -RAM CUSTOMER SERVICE TOOK ALL THE INFORMATION, GAVE ME A CASE ID AND SAID SOMEBODY WILL CALL YOU IN 1-2 DAYS. AS OF TODAY I KEEP CALLING CUSTOMER SERVICE ONCE IN 2 DAYS, THEY KEEP ISSUING NEW CASE ID'S BECAUSE OLD ONCE ARE INCORRECT, AND KEEP TELLING ME WILL CALL YOU IN 1-2 DAYS. NOBODY FROM RAM CALLED SO FAR. DEALER SAID: FUEL POMP FAILED AND THEY'LL GET THE PARTS IN NOVEMBER, (AUGUST 21 NOW) AND I CAN'T TELL THEM ANYTHING CAUSE THEY WILL FIX ME EVEN TOMORROW IF WOULD HAVE PARTS FROM RAM QUESTION: WHY A BRAND NEW RAM HAS TO SIT 3 MONTH IN DEALERS SHOP, WHO IS GOING TO COVER THE PAYMENTS AND WHY I KEEP GETTING PROMISES THAT SOMEBODY WILL CALL?
Aug 21, 2020
ELECTRICAL SYSTEM,ENGINE
2 complaints
The contact owns a 2019 Ram 3500. The contact stated while driving 65 MPH, the check engine warning light illuminated and the started to decelerate. The local dealer was contacted and made aware of the failure. The vehicle was not diagnosed or repaired. The contact took the vehicle to an independent mechanic and was informed that the battery needed to be replaced, the filter needed to be changed weekly, and an unknown sensor needed to be replaced. The vehicle was repaired but continued to experience the failure. The manufacturer had not been informed of the failure. The failure mileage was unknown.
Dec 14, 2021
AFTER REPLACING THE EGR VALVE AT 55,000 MILES DEALER WENT TO RESET SERVICE CODES. PCM WAS FOUND TO BE AT FAULT AND UNABLE TO CLEAR CODES. DEALER CLAIMED PCM WAS NOT UNDER WARRANTY. RAM CUSTOMER CARE MADE NO EFFORTS TO REPLACE OR REPAIR PCM. HAVE HAD 9+ ISSUES WITH THE TRUCK. ALL ISSUES HAVE FALLEN OUTSIDE OF WARRANTY BY 3 TO 4 THOUSAND MILES.
Dec 10, 2019
ELECTRICAL SYSTEM,AIR BAGS,SERVICE BRAKES
1 complaint
Recurring water intrusion through firewall/wiper cowl causes electrical corrosion and loss of vehicle communication (CAN bus). Dealer repeatedly documented: • 05/19/2022: “Cowl drains clogged; water entering passenger side” (Invoice #XXX). • 08/15/2025: “Water intrusion through firewall due to wiper cowl drains being clogged with organic debris; water found in passenger kick-panel connector” (Invoice #XXX). Resulting failures include: • BCM shorted (02/16/2022 – replaced). • HVAC module failure (10/15/2022 – replaced). • Intermittent CAN bus, loss of gauges while driving (09/04/2025 – Invoice #XXX; dealer suspects internal corrosion from prior water leaks). • 10/16/2025: Dealer states “old water damage to BCM causing corrosion on circuit board and disrupting bus circuits”; BCM replaced again (Invoice #XXX). • 10/20/2025 (current): Dealer states “ORC (airbag module) dead on bus; ABS module loss-comm with ORC; replace airbag module” (Workorder #XXX). The truck has lost instrumentation and safety systems in rain, with airbag and ABS communication currently inoperative. This is a safety defect; seeking investigation and manufacturer remedy/reimbursement. Injuries/Crashes: None, near-miss due to loss of gauges. Dealer: Hall Chrysler Dodge Jeep Ram, [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Oct 21, 2025
POWER TRAIN,ELECTRICAL SYSTEM
1 complaint
Radio some time turns off by it's self. Transmission has locked up in park after driving and put in park ,and will not go into any other gear, unless truck is turned off. After turning truck back on it will engage into preferred gear. It has done this for few time since February.
Apr 27, 2025
UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE
1 complaint
Firstly, I have contacted Ram about the issue and they said I can't do anything about it. It's a safety feature and it absolutely is the total OPPOSITE of a safety feature! When on icy roads, with traction control off, and in four-wheel drive, if the truck starts sliding, it cuts the power to the wheels when I need power to pull out of the slide. I've been driving in icy / snowy conditions since I was 14 years old and I'm now [XXX] . Since it cut power to the wheels, the truck continued to slide off into the ditch causing major front end damage. If there had been a person walking their dog there, they would have been killed. This happened at about 15 mph and was totally preventable if I had had control of the vehicle instead of a computer! I don't even understand what the traction control button being turned off actually does because apparently it doesn't do anything. Also, I about got thrown through the windshield when the automatic brakes came on thinking I was going to rear-end some one who was not going to be there by the time I got there! Again, not a safety feature! There definitely needs to be a way to turn these systems off completely. If I remove the fuse for the traction control system it unfortunately affects other systems as well. So that is not an acceptable fix. In my opinion, people are putting far too much trust in computer systems. I do not believe there should be a computer in control of a vehicle at any time. You will never get me in a" "self-driving car!" It's complete lunacy! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Apr 02, 2025
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
The contact owns a 2019 Ram 3500. The contact stated while driving at approximately 45 MPH, the Cruise Control was unintendedly disabled and remained inoperative. The failure occurred on several occasions. No warning light was illuminated; however, the "Electronic Stability Control System Malfunctioning" message was displayed on the instrument panel. The vehicle was taken to a dealer to be diagnosed; however, the result was unknown. The contact researched and was made aware of an unknown recall; however, the VIN was not included. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 133,000.
Jan 21, 2025
ENGINE AND ENGINE COOLING,ENGINE
1 complaint
The contact owns a 2019 Ram 3500. The contact stated while driving at undisclosed speeds, there was an abnormal ticking sound coming from the vehicle. There was no warning lights illuminated. Additionally, the vehicle went into LIMP Mode, and the turbo charger became inoperable. The vehicle was taken to the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 60,000.
Jan 02, 2025
EXTERIOR LIGHTING,STRUCTURE
1 complaint
I have problem with rear window light water leak. This light has water leak and I have a lot of water after each rain. Many of my things were destroyed because of this. I know RAM has reacalls for this huge problem, but they denied to fix my car, because there is no this recall under my VIN. But I read a lot of comments on RAM forums and many people complaining about this issue. I also saw that some people were able to fix it under the recall but I don't have any idea who I should contact for help. I need them to fix this issue in my car also, because this is manufacture issue not because of me
Oct 02, 2024
ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
1 complaint
All of my fuse are lose, also the dealership installed a new high pressure fuel pump under recall and now it’s whining and now my pcm is over charging my batteries!!!
Mar 08, 2024
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
1 complaint
Poor throttle respond when doing lane change, really really poor throttle respond, especially when doing lane change the throttle supper slow respond can causing a rear end from the safe on incoming lane changed distance to unsafe distance after the lane changed, this seriously can causing the crash by the rear end from the vehicle on the back. It also happened when merge into freeway when throttle is very important for driver to adjust the speed to make vehicle merge into the traffic smoothly. Reported to dealer service manager everytime drop vehicle for servicing but CAN NOT fix the issue. This happened when the dealer upgraded new calibration for power train by other recall. But before power train upgraded my vehicle dont have this poor throttle respond issue at all.
Nov 09, 2023
PARKING BRAKE,ELECTRICAL SYSTEM
1 complaint
The contact owns a 2019 Ram 3500. The contact stated that while attempting to park the vehicle, the electronic parking brake was engaged, and the vehicle inadvertently shut off and failed to restart. The dealer was contacted and confirmed that the failure was a known failure. The dealer advised the contact to disengage the electronic parking brake to restart the vehicle. The contact stated that he followed the instruction of the dealer, and the vehicle restarted; however, the check engine warning light and other unknown warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed that a secondary lever chafed the electrical wiring underneath the dashboard and caused the vehicle to shut off when the electronic parking brake was engaged. The dealer informed the contact that the dashboard needed to be disassembled to secure the electrical wiring. The vehicle was not repaired. The manufacturer was notified of the failure and a case was filed; however, no additional assistance was provided. The failure mileage was approximately 63,000.
Jul 14, 2023
STEERING,SUSPENSION
1 complaint
I have concerns about the ball joints on my Ram 3500 they have been replaced 4 times under warranty. Each time the truck becomes hard to keep under control and wonders back and forth while driving. This is a known issue with Ram
Jun 08, 2023
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES
1 complaint
When truck is in cruise control on with driver assist on, if I run off side of road and go over the ridges on the side that alert driver my ABS light comes on saying my driver assist and my cruise control can no longer be used and my ABS breaking system requires a mechanic. If I reset my system all goes back to normal till I go over rough road or ridges. I have less than 10,000 miles on truck. From what I hear from other Dodge owners this is a common occurrence. This has happened on three different occasions.
May 28, 2023
ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE
1 complaint
I had a parasitic draw on my battery that became progressively worse to the point that a jump no longer worked to start the vehicle. I bought a brand new battery and it was completely dead within 24 hours even though I had only driven the vehicle about 5 miles and had the vehicle off for over 23 of these hours. I replaced the battery again and left the vehicle running while loading for a trip and 30 minutes later the battery started to release smoke from overheating. Wires and plastics around the battery were starting to melt so I completely disconnected the battery. This 2nd new battery was also dead within 24 hours of purchase. I took the vehicle to a Ram Dealership and after a lot of testing over multiple days they identified the problem as a parasitic draw from the ABS module. Please note the parasitic draw occurred whether or not the vehicle was turned on. After the dealership changed the ABS module and both batteries the vehicle has been operating ok although I still receive low battery power notices which restricts certain vehicle functions every few days. I have to turn the engine off and on to reset the error.
Jan 11, 2023
POWER TRAIN,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
1 complaint
went to start and nothing, battery is OK has a quick flash of fuel filter service. and still have 35% left according to the truck. I am guessing it is the fuel pump issue awaiting what the dealership states it has only 36000 miles so its still under warranty.
Nov 29, 2022
FUEL SYSTEM, DIESEL,VEHICLE SPEED CONTROL
1 complaint
The contact owns a 2019 Ram 3500. The contact stated that while driving at various speeds, the vehicle lost motive power and failed to accelerate. The fuel mileage had decreased. The fuel warning light was flashing on and off. The vehicle was taken to the dealer but was not diagnosed or repaired. The contact stated the failure was related to NHTSA Campaign Number: 21V880000 (Fuel System, Diesel). The manufacturer was notified of the failure, but no additional assistance was provided. The approximate failure mileage was 41,000.
Nov 04, 2022
SUSPENSION,POWER TRAIN
1 complaint
Front differential locked up without notice on highway at highway speed and almost lost control of my vehicle. Due to the front different locking up, the front driveshaft broke but did not come completely off right away and almost came through the floor of my vehicle. The floor where the drivers feet rest right underneath the brake pedal and gas pedal bent up a few inches and is almost touching the pedal. Pieces of the driveshaft flew out all over the highway and could have injured or killed someone else if it wasn’t early AM when roads were empty. Dash cam footage shows the moment it happened, it felt and looks like I hit a land mine. Front differential needs complete replacement, there is a hole in my frame and much more was damaged due to this. Towed into dealer and manufacturer denied warranty claim. Arbitration determined it was a warrantable item and a lemon but the manufacturer still refuses to do anything about it except repurchase the vehicle at a discounted price. Very scary.
Aug 24, 2022
EQUIPMENT
1 complaint
Traveling approximately 65 mph when tonneau cover blew off. Luckily no one was behind me so no accident occurred. Appears that wind got under a corner of the cover and put pressing on the locking handles. The rear two handles snapped off and we’re still in the bed of the truck when the cover blew off. I saw online that this has happened to other people. I’m not sure the name of the tonneau cover but it is OEM from Ram.
Jul 03, 2022
TIRES,STEERING
1 complaint
I was driving on the highway north from Lawton Oklahoma to Oklahoma City Oklahoma when my truck steering wheel abruptly began to violently shake and the truck dart to the right. I slowed to about 5 miles per hour and the truck began to bounce, left to right. I took the truck to a ram dealer and was informed the the driver side front tire needed immediate replacement. My truck has 12,500. miles on the odometer at the time of the incident. After dealer I took the truck to a tire shop (listened to how Nexen tires are poorly constructed). I also researched the exact tire on my truck further and learned that treat separation happens without notice. I also spoke with a friend who owns a similar ram and learned he had already replace his tires for the same issue. Low mileage in his example as well. I save both front tires for inspection if anyone is interested. These tires are clearly unsafe!
Jun 11, 2022
ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER
1 complaint
Tailgate keeps dropping and unlatching. Have taken the truck multiple times. Dealer Larson Ram Puyallup has replaced tailgate latch once but tailgate still unlatches and drops intermittently both parked and while vehicle is in motion. Have called them multiple times but they concluded that they could not replicate issue when truck is in the shop.
Mar 18, 2022
FUEL SYSTEM, DIESEL,WHEELS
1 complaint
The contact owns a 2019 Ram 3500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) and 21V398000 (Wheels) however, the part to do the recall repairs was unavailable. The local dealer was contacted and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was invalid.
Feb 16, 2022
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
Truck lost throttle response at about 50mph. Coasted to a stop on the side of the road and as soon as it stopped the truck shut down and wouldn’t restart. Check engine light came on and warning message read something along the lines of “exhaust system service required see dealer” After researching these symptoms and warning message, I believe this to be a fuel pump failure. I was able to safely get my truck off the road, but I can easily see how this could be a safety concern depending on traffic. Truck will go to the dealership tomorrow.
Oct 24, 2021
FUEL SYSTEM, GASOLINE
1 complaint
The contact owns a 2019 Ram 3500. The contact stated while driving approximately 40 MPH, the vehicle lost motive power. The contact stated that the check engine and service exhaust system warning lights were illuminated. The vehicle was towed to a local dealer and was diagnosed with needing the entire fuel system replaced. The manufacturer was not informed of the failure. The failure mileage was 35,582.
Oct 22, 2021
VISIBILITY/WIPER
1 complaint
TL* THE CONTACT OWNS A 2019 RAM 3500. THE CONTACT STATED THAT THE WINDSHIELD WIPERS WERE SHREDDED AND DETERIORATING. THE VEHICLE WAS TAKEN TO DAN CUMMINS CHRYSLER DODGE JEEP RAM OF GEORGETOWN (1470 CHERRY BLOSSOM WAY, GEORGETOWN, KY 40324, (502) 378-5386) THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED OR NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 51,000.
Feb 18, 2021
SERVICE BRAKES,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
MY TRUCK IS EQUIPPED WITH A DEFECTIVE CP4 INJECTION PUMP. IT'S BEEN CHANGED TWICE SINCE MY TRUCK WAS BUILT, ONCE IN 2020 AND AGAIN IN 2021 TO A DIFFERENT MODEL. RAM HAS HAD MANY COSTLY AND DANGEROUS FAILURES WITH THESE PUMPS. I HAVE NOT YET HAD A FAILURE. HOWEVER IT'S ONLY A MATTER OF TIME. WHEN A PUMP FAILS IT HAPPENS SUDDENLY AND NOT ONLY DOES IT WIPE OUT THE ENTIRE FUEL SYSTEM AND SOMETIMES THE ENGINE, IT CAUSES YOUR ENGINE TO STALL. THIS CAUSES LACK OF POWER STEERING AND NO BRAKES. MY 3500 IS BUILT TO TOW HEAVY TRAILERS AND IN A SITUATION WITH HEAVY TRAFFIC OF A STEEP GRADE SUDDEN LOSE OF BRAKES COULD BE DISASTROUS, ESPECIALLY TOWING A CAMPER WITH MY FAMILY ABOARD. RAM KNOWS OF THIS PROBLEM AND MADE A QUICK REVISION OF THE PUMP IN 2020 AND DITCHED IT ALTOGETHER IN 2021 FOR A DIFFERENT PUMP. THERE NEEDS TO BE A RECALL ON THESE 2019 FIRST MODEL TRUCKS WITH THE KNOWN DEFECTIVE AND DANGEROUS CP4 INJECTION PUMP.
Jan 02, 2021
POWER TRAIN,FUEL/PROPULSION SYSTEM
1 complaint
CP4 FUEL PUMP FAILURE WHILE DRIVING AT HWY SPEEDS. LEFT ME STRANDED IN THE ROAD
Oct 23, 2020
AIR BAGS
1 complaint
TL* THE CONTACT OWNED A 2019 RAM 3500. THE CONTACT STATED WHILE HER HUSBAND WAS DRIVING 55 MPH, WHEN ANOTHER VEHICLE INSERTED INTO THEIR LANE AND TO PREVENT AN IMPACT, THE DRIVER TURNED THE STEERING WHEEL TO THE DITCH AND CRASH INTO A "DIRT DRAIN DITCH". THE CONTACT STATED THE AIR BAGS DID NOT DEPLOY. THE CONTACT STATED THAT THE FRONT SEAT PASSENGER SUSTAINED INJURIES ON HER RIGHT SHOULDER, NECK AND BACK PAINS WHILE THE DRIVER ALSO SUSTAINED INJURIES TO HIS RIGHT SHOULDER, NECK AND BACK PAINS. THE REAR PASSENGER HER DAUGHTER HIT HER HEAD ON THE WINDOW AND HAD BACK PAINS. THE CONTACT STATED HER HUSBAND AND HERSELF DID SEEK MEDICAL ATTENTION AND WOULD NEED SURGERY FOR THEIR RIGHT SHOULDERS. THE CONTACT STATED THE REAR SEAT PASSENGER DID NOT NEED ANY MEDICAL. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DRIVABLE. THE INSURANCE ADJUSTER DEEMED THE VEHICLE A TOTAL LOSS. THE VEHICLE WAS TOWED TO IMPOUND LOT. THE CONTACT CALLED BUD CLARY CHEVROLET OF MOSES LAKE SERVICE CENTER (12056 N FRONTAGE RD SITE B, MOSES LAKE, WA 98837, (509) 765-4517) AND WERE MADE AWARE OF THE FAILURE. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 3,000. *DT*JB
Aug 10, 2020
SUSPENSION,STRUCTURE
1 complaint
TWO MAIN ISSUES THAT ARE CAUSING A LOT OF CONCERN. 1) THE HOOD SHAKES TO THE POINT THAT IT WILL WEAKEN OVER TIME AND LOOKS LIKE AT TIMES THE HOOD WILL COME OFF. IT'S SEVERELY CONCERNING. THE FIX WAS TO ADJUST THE HOOD STOPS. THIS ONLY LIFTED THE HOOD MORE BREAKING THE SEAL AROUND THE HOOD WITH MAJOR AIR GAPS THIS HAPPENS AT HIGHWAY SPEEDS AND IN HEAVY WINDS. 2) THE FRONT END MAKES A LOUD AUDIBLE CLUNK. WE HAVE REPLACED CAB MOUNTS, CHECKED THE SUSPENSION COMPONENTS AND THE ISSUE IS STILL THERE. SOMETHING IS CERTAINLY MAKING CONTACT AND OVERTIME WILL WEAR OUT. THIS HAPPENS ON OFF CAMBER TURNS OR OFF CAMBER APPROACH AND DEPARTURES (SLOW SPEEDS. THINK OF GOING INTO A PARKING LOT OR PULLING OUT OF A DRIVEWAY).
Apr 11, 2020
VEHICLE SPEED CONTROL
1 complaint
TL* THE CONTACT OWNS A 2019 RAM 3500. THE CONTACT STATED THAT DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE LUNGED FORWARD. THE CONTACT STATED THAT THE TAILGATE HANDLE FRACTURED AND TAILGATE WAS DAMAGED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE CONTACT ALSO STATED THAT THE ELECTRONIC THROTTLE BODY WARNING LIGHT WAS CONSTANTLY ILLUMINATED. THE VEHICLE WAS TAKEN TO DOLAN DODGE RAM FIAT LOCATED AT (700 KIETZKE LN, RENO, NV 89502) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE 500.
Feb 27, 2020
STEERING,WHEELS
1 complaint
TL* THE CONTACT OWNS A 2019 RAM 3500. WHILE DRIVING 65 MPH, THE STEERING WHEEL STARTED TO PULL TO THE RIGHT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO LANDMARK DODGE CHRYSLER JEEP RAM (6850 MT ZION BLVD, MORROW, GA 30260, (770) 968-4900) WHERE IT WAS DIAGNOSED THAT AN ALIGNMENT WAS NEEDED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 40.
Nov 19, 2019
Frequently Asked Questions
How many problems does the 2019 RAM 3500 have?
The 2019 RAM 3500 currently has 126 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2019 RAM 3500?
The most common problems reported for the 2019 RAM 3500 are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2019 RAM 3500 problem data come from?
All problem and complaint data for the 2019 RAM 3500 comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
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