2024 RAM 3500 Problems

Complaints Reported

Complaints by Component

SERVICE BRAKES

4 complaints

The brakes do not apply until after the pedal reaches half of its travel distance and still not as good they should. Very soft pedal feeling and too long of pedal travel to apply brakes. Very unsafe! I have had it to the dealer 3 times for this condition since I had purchased it (New) on June 5, 2025. They bled the brakes and found a small omaunt of air in the system. This did not change the braking condition at all. They cannot seem to find the problem. Service advisor did tell me that recently another customer brought in his 2024 Ram heavy duty pickup with the same issue.

Aug 08, 2025

As I was exiting the highway with a loaded trailer carrying approximately 10,000 pounds, the ABS and brake warning lights illuminated on the dash, along with a “No Trailer Brakes” notification. When I applied the brakes to slow down, there was little to no braking response. Fortunately, I was able to safely pull off the road. The truck has now been at the dealership for two weeks, and the technicians have yet to identify a solution.

Aug 01, 2025

When applying the brakes when coming to a stop, just before the truck comes to a full stop the brakes grab and release. If I let off the brakes right before I stop it is way worst. This is a major concern for my safety and my family's safety.

May 06, 2025

The contact owns a 2024 Ram 3500. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed, and the ABS warning light illuminated. The contact forcefully depressed the brake pedal to stop the vehicle. The vehicle was taken to the dealer, where it was diagnosed that the ABS module had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 96,000. The VIN was not available.

May 02, 2025

AIR BAGS,SERVICE BRAKES

2 complaints

I was towing a 6,000 pound excavator on a 20’ tilt deck trailer and rounded a turn to see a line of traffic stopped waiting on a big truck to turn. I hit the brakes and the truck didn’t start to slow. I swerved to the shoulder and pressed breaks as hard as possible and went past several cars and t boned the big truck that was turning. The only brakes it felt like i had was the trailer brakes. Very severe accident that everyone walked away from but definitely was equipment failure involved.

Dec 13, 2025

Crash: 1

Injuries: 1

While traveling down a hill, about 40mph, applied brakes to stop at a T intersection, truck wasn’t slowing down. Engaged engine brake, truck wasn’t slowing. Slammed brake pedal to the floor, ABS did not engage, no vibrations, wheels didn’t lock up, held for 2-3 seconds then started to release and slam brake pedal repeatedly. Truck went through intersection, hit a lot of trees, dropped down a 6’ embankment, air bags did NOT deploy, trucks frame bent on both sides behind the cab.

Nov 15, 2025

Crash: 1

Injuries: 1

TIRES

2 complaints

I purchased a dodge 3500 truck on October 16th 2024. My truck as of today has 4900 miles on it. It is a one ton dually. I noticed this week two of the rear outside tires have cracks and defective tread. I took it to a tire shop and they confirmed these tires are bad. I tow a 40 foot fifth wheel trailer. If I had had a blowout it could of been a huge problem for myself and those on the road around me. I spoke to the dealership I bought the truck from and they informed me they would have to see the tires and file a report with the manufacture of the tires. I had to buy all 6 new tires because I didn't want to chance a blow out with my trailer on the truck. I googled Nexen tires LT235/80R17 which are my tires. It says these are not rated for a 1 ton dually truck. When used on a dually it says its not the best choice for a 1 ton especially when towing heavy loads. The reason I bought this truck was for the purpose of towing my RV. I made that clear to the sales man at the dealership when I bought this truck. I assumed these tires were rated for this truck. If it's a defect I should be reimbursed from the manufacture for all 6 tires. If it's the dealers fault they should reimburse me. This is definitely a road hazard, a accident waiting to happen.

Aug 30, 2025

The contact owns a 2024 Ram 3500 equipped with Nexen Tires, Tire Line: Roadian HTX RH5, Tire Size: LT235/80/R17, DOT Number: 8EX6CMFR2223. The contact stated while driving approximately 65-70 MPH, the contact heard an abnormal sound and felt the steering wheel vibrate. The contact pulled over to the side of the road and noticed that the front passenger's side tire had a blowout. The contact stated that there was no impact to the tire that could have caused a blowout. Additionally, the TPMS failed to alert the contact of the failure. The contact replaced the front passenger's side tire with the spare tire. The vehicle was taken to the dealer, where it was determined that the TPMS failed to illuminate because the failure occurred unexpectedly. The spare front passenger's side tire was replaced with a new tire; however, the vehicle was not repaired. The tire manufacturer was made aware of the failure. The vehicle manufacturer was made aware of the failure but informed the contact that the failure was related to the tire. The tire failure mileage was 700. The VIN was not provided.

May 24, 2024

UNKNOWN OR OTHER,SERVICE BRAKES

2 complaints

I was towing a 18000 lb fifth wheel rv about 45 mph when traffic made a panic stop in front of me. I couldn’t stop and had an accident. I later determined the brake controller on truck didn’t provide the 12 volts needed to get maximum braking from the fifth wheel brakes. I took it to the dealer and they confirmed that at slower speeds it doesn’t give maximum voltage. They contacted Ram engineer to find a fix but was informed that that it was operating as designed. This controller design was definitely the cause of this accident. I was only getting 8 volts for the trailer brakes. I contacted Cargo Brake ( manufacturer of trailer brake system) and they told me they have had many complaints from Ram owners about this problem. They recommended that I purchase an aftermarket controller which I did. It gives me maximum voltage for full braking from the fifth wheel at any speed. I should also state that my truck was new with only 2500 miles on it. I was not informed by the dealer or able to gain knowledge of this controller design anywhere in the Ram information provided in the owners manual. This is an extremely hazardous design not permitting maximum braking at slower speeds.

Oct 21, 2024

Crash: 1

Truck was parked on 5% slope, and transmission shifted into park, and parking brake set. Transmission then made a popping noise, and shifted into reverse, and vehicle started moving backwards. Parking brake failed to hold vehicle. Applied brakes, and shifted into park again, and set parking brake, and it didn't reoccur.

Aug 09, 2024

ELECTRICAL SYSTEM,BACK OVER PREVENTION

1 complaint

The contact owns a 2024 Ram 3500. The contact stated that upon purchasing and driving the vehicle, the contact noticed an abnormal odor inside the cabin of the vehicle. The dealer was notified and informed the contact that it was a new vehicle odor. The contact stated that while driving at 65 MPH, the contact noticed clear smoke coming from the vents. Additionally, the contact stated that the rearview was inoperable. The vehicle was taken to the dealer, where it was diagnosed that the cab heater had experienced an internal short circuit, causing the wiring and grid heater to melt. The vehicle was repaired; however, the failure recurred while driving. The contact sustained extreme fatigue, sore throat, nausea, headaches, ringing ears, and vomiting. The contact had not received medical assistance but had taken a 3-day leave from work. The dealer was contacted via email and informed the contact that the heater assembly might not be the cause of the failure. The contact was concerned that the vehicle failure could cause a fire. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 20.

Dec 04, 2025

Injuries: 1

FUEL SYSTEM, DIESEL

1 complaint

The contact owns a 2024 Ram 3500. The contact stated that while attempting to start the vehicle in colder weather, the message "Pre-heating Diesel" was displayed on the screen. No warning light was illuminated. Several local dealers were contacted; however, the vehicle was not diagnosed or repaired. There was no recall for the issue associated with the VIN. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 15,000.

Oct 08, 2025

POWER TRAIN,UNKNOWN OR OTHER

1 complaint

Excessive Diesel Exhaust Regeneration. Vehicle in in regeneration about 72% of the time. Check engine light comes on about every 2 weeks with code P2459. The P2459 code indicates an issue with the diesel particulate filter (DPF) regeneration frequency in diesel vehicles. This code is triggered when the powertrain control module (PCM) detects that the DPF regeneration process has not occurred as expected. Have to take to dealership for a manual regeneration and to clear the code. Dealership says this is a known issue for Ram Diesel engines from 2018-2024. Dealership says Ram has yet to address the issue even though its been 7 years since the issue started in the 2018 model year. Been dealing with this for a year now.

Aug 13, 2025

EXTERIOR LIGHTING

1 complaint

Every time I turn my left turn signal on my headlights high beams come on weather headlights are turned on or not even if I have my headlights on on low beam, it does not do it when I turn my right turn signal on. It does it whether I have my auto headlights on or off. I'm sure it's been happening longer than that that's just the first time I was informed by someone I was following on the highway

Jul 18, 2025

POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

We bought our 2024 3500 Dodge RAM in Florida in late March. Last weekend the truck started to feel like it was jerking while we were pulling our 5th wheel. On Monday we schedule an appointment in Brockton Massachusetts at a dealership. We were told there need to be a system update and that it was all set. On Wednesday we started our 3 hour drive to Maine when suddenly while we were on the highway the truck began to overheat and revving loud only going 35mph. We pulled over into a parking lot and called RAM roadside assistance. We were told to let the truck cool down and try again. After being in a parking lot with our 4 kids and 2 dogs in 100 degree weather for 6 hours we attempted to start the truck. However every time we put it in drive the truck shut off. At this time we had to get it towed for $300, today the local RAM autoshop is saying they looked at the truck and transmission is gone. They are also saying they will not be able to look at the truck for a month. We travel full-time in our RV and now are stranded with our RV and no way to pull it anywhere.

Jun 26, 2025

STEERING,EXTERIOR LIGHTING,AIR BAGS

1 complaint

SCCM Internal failure that the dealer is calling an Air Bag Clock Spring failure. Safety Recall 33B and 14B already exist for my make and year of vehicle, but do not cover my VIN. The turn signal gets stuck leading to a hazard for the operator and those around.

May 29, 2025

STRUCTURE,WHEELS

1 complaint

Driver side wheel center cap flew off vehicle at highway speeds under normal operation. This poses an immediate danger to life and property by becoming a projectile which may lead to an accident, cause property damage, and injury.

May 03, 2025

POWER TRAIN,VEHICLE SPEED CONTROL,SERVICE BRAKES

1 complaint

Vehicle displayed warnings: Service Antilock Brakes Service Electronic Stability Control Service Trailer Brake System The truck has only 4,650 miles on it. When this happens, the above systems do not work along with the 4 wheel drive system. When towing a heavy trailer, the loss of trailer brakes can easily cause an accident due to jackknifing of the trailer and greatly increased stopping distance. Loosing 4 wheel drive in snow or mud can cause an accident or getting stuck.

Mar 30, 2025

VISIBILITY

1 complaint

The contact owns a 2024 Ram 3500. The contact stated that upon entering the vehicle, the contact became aware that the side view mirror extender feature was not functioning as needed, compromising the visibility from the sideview. No warning lights were illuminated. The vehicle was taken to the dealer, who determined that the mirror extender switch had an electrical fault. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 73.

Nov 27, 2024

ENGINE

1 complaint

The contact owned a 2024 RAM 3500. The contact stated that after starting the vehicle and idling on the driveway, it caught on fire in the engine compartment. The vehicle was engulfed in flames. The fire department arrived and extinguished the fire. The origin of the fire was unknown. The entire engine compartment was burnt and the vehicle was destroyed. The vehicle remained at the scene where it caught on fire. No injuries were sustained. A fire department report was filed. The manufacturer was notified of the failure. The failure mileage was approximately 2,600.

Oct 15, 2024

Fire: 1

UNKNOWN OR OTHER

1 complaint

The security system was not installed nor does it work. Our truck had a window smashed and the truck was broken into. The alarm never went off, nor did the lights flash. There is an indication the security system was never installed at the time of manufacturing. Property was stolen out of the vehicle and the thief was successful at breaking into our truck. At the time of the purchase of the truck, the security system is listed in the bill of sale.

Aug 28, 2024

POWER TRAIN

1 complaint

My new truck lost power on highway. Parking position didn't hold the car from movement. My car didn't drive forward and rear. Dealership said that its transfer case issue.

Jun 05, 2024

ELECTRICAL SYSTEM

1 complaint

Truck wiring harness is rubbing against the front driver's side body mount, this is a known issue on these trucks, and causes the wiring harness to start rubbing, causing electrical failures, and may cause accidents. Others have stated this occurred to their truck before it reached 50,000 miles. I just checked my 7,000 mile, and found the wiring harness was rubbing.

May 05, 2024

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Frequently Asked Questions

How many problems does the 2024 RAM 3500 have?

The 2024 RAM 3500 currently has 23 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2024 RAM 3500?

The most common problems reported for the 2024 RAM 3500 are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2024 RAM 3500 problem data come from?

All problem and complaint data for the 2024 RAM 3500 comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.