2017 SMART Fortwo Problems

Complaints Reported

Complaints by Component

ELECTRICAL SYSTEM

2 complaints

The car won't charge over 20% due probably a faulty manufacturer part of N83 high voltage control box. This could cause very serious electrical/battery issues if the high voltage box is faulty.

Jul 28, 2023

TL* THE CONTACT OWNS A 2017 SMART FORTWO. THE CONTACT STATED THAT THE VEHICLE DID NOT FULLY CHARGE TO THE MANUFACTURER RECOMMENDED MILEAGE RANGE. IN ADDITION, IN COLD WEATHER CONDITIONS, THE MILEAGE OF THE VEHICLE DROPPED APPROXIMATELY 10 MPH ON THE INSTRUMENT PANEL. MERCEDES-BENZ OF BOSTON (259 MCGRATH HWY, SOMERVILLE, MA) AND THE MANUFACTURER WERE CONTACTED IN REGARDS TO DIAGNOSTIC TESTING. THE TECHNICIAN INFORMED THE CONTACT THAT THE VEHICLE OPERATED AS INTENDED. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000.

Feb 13, 2018

SEAT BELTS

2 complaints

SEAT BELTS DO NOT RETRACT. THERE WERE COUPLE OF TIMES WHILE IN TRANSIT ON CITY ROAD, I HAD TO APPLY BRAKE SUDDENLY AND SEAT BELT FAIL TO ENGAGE TO HOLD THE PASSENGER BACK . ALL THE TIME , BOTH SEAT BELTS DO NOT RETRACT TO THEIR HOME POSITION WHEN NOT IN USE AND CAR IS STOPPED AND PARKED, THIS CAUSED DENTS TO THE CAR'S BODY AND FRAME AROUND THE DOOR WHEN WE CLOSE THE DOORS. I REPORTED TO THE LOCAL MERCEDES DEALER SEPTEMBER 2018. IN DECEMBER, THEY COULD ONLY REPLACE THE DRIVER SIDE SEAT BELT. THE PASSENGER SIDE'S BELT HAS BEEN CLAIMED TO BE BACKED ORDER TILL NOW. I HAVE CALLED NUMEROUS TIMES TO FOLLOW UP FOR THE REPAIR AND I AM STILL WAITING FOR OVER 6 MONTHS FOR THIS FAULTY SEAT BELT TO BE REPAIRED. I DON'T FEEL SAFE TO DRIVE MY CAR. I LEASE THIS NEW CAR SINCE OCTOBER 2017 AND THE SAFETY ISSUE HAPPENED ONLY WITHIN A YEAR.

Mar 21, 2019

PASSENGER SEAT BELT STOP SECURING THE BUCKLE NO APPARENT REASON

Oct 07, 2017

STEERING,SUSPENSION,WHEELS

1 complaint

What component or system failed or malfunctioned, and is it available for inspection upon request? Driver Side front wheel / maybe steering rack / etc. makes loud grinding / rubbing sound when making turn only when the weather's hot and humid and when the car has been running for about 20 min How was your safety or the safety of others put at risk? Noise / rubbing / grinding sound comes from the driver side front wheels or Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, Service center reproduced the sound and went two levels deep to try and ascertain the origin but to no avail. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? YES Has been inspected multiple times by different mechanics costing hundreds of dollars with still no diagnostic or remedy. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No lamps or warning lights prior to problem which was first heard / discovered around 2019

May 15, 2025

ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPER

1 complaint

TL* THE CONTACT OWNS A 2017 SMART FOR TWO. WHILE THE VEHICLE WAS IN REVERSE, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. THE REAR EXTERIOR LIGHTING AND REAR WIPER WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO GARAGE ISLA VERDE LLC (LOCATED AT AVE, BALDORIOTY DE CASTRO KM 10.3, PR 00979, (787) 620-1313), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,334. **TR CONSUMER COMMENT IN SPANISH. UPDATED 10/30/18*JB

Sep 06, 2018

STEERING

1 complaint

TL* THE CONTACT OWNS A 2017 SMART FORTWO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V447000 (STEERING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF SOUTH BAY (3311 PACIFIC COAST HWY, TORRENCE, CA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Oct 11, 2017

POWER TRAIN

1 complaint

THE CAR HAS A INTERMITTENT PROBLEM WITH SHIFTING INTO REVERSE. WHEN SHIFTED THE TRANSMISSION LEVER TO THE REVERSE POSITION THE SHIFT INDICATOR ON THE INFORMATION CENTER WILL SHOW BLANK AND A HIGH PITCH BEEPING SOUND WILL BE HEARD.

Sep 01, 2017

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4.3/5.0

30 reviews

Frequently Asked Questions

How many problems does the 2017 SMART Fortwo have?

The 2017 SMART Fortwo currently has 8 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2017 SMART Fortwo?

The most common problems reported for the 2017 SMART Fortwo are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2017 SMART Fortwo problem data come from?

All problem and complaint data for the 2017 SMART Fortwo comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.