2025 TESLA Model Y Problems & Complaints

On December 16 and 17, 2025, the manufacturer (Tesla, Inc.) utilized remote telemetry to modify the software state of my 2025 Model Y while it was being operated on public roadways. The manufacturer remotely switched the vehicle profile to "Inventory Mode" (Error Code displayed: "Delivery Type: PICKUP_SERVICE_CENTER"). The Safety Failure: This unauthorized remote manipulation immediately DISABLED the electronic Child Safety Locks without driver consent or warning. My minor children were seated in the rear of the vehicle at the time. The rear doors, which had been locked for child safety, suddenly became operable from the inside while the vehicle was in motion - and my children actually opened the doors while the vehicle was in operation. (Thus my discovery of the issue) The Hazard: This defect allows the manufacturer to remotely override and deactivate critical safety retention features (Child Locks) on a moving vehicle. This created an immediate risk of accidental door opening and passenger ejection for the minor occupants. Manufacturer Response: The manufacturer admitted in writing (email dated Dec 15, 2025) that there was "No Active Financing" on the vehicle, yet persisted in accessing the vehicle's safety computer systems to alter its status. This demonstrates a systemic defect where Tesla’s remote access tools lack safety interlocks, allowing them to degrade safety features on vehicles currently in motion/use by consumers. Status: The vehicle remains unsafe as the manufacturer retains the ability to toggle safety locks remotely without operator input.

After approximately 6 months we leased this vehicle we found out some issues with the vehicle. This vehicle has e Parking(P),Drive(D),Neutral(N),Reverse(R) positions. When you want to maneuver you vehicle you pull the lever at the required position. So what happenes some times: I put the vehicle in drive(D) and when I am in very slow traffic,or stop and go traffic or in stop light/sign vehicle Parks itself in Park (P) positions and sometime its difficult placing the vehicle right away in Drive (D). Parking (P) is reseved only to put the vehicle manually in Park(P) like any other vehicle. This vehicle has another option :when you remove your feet from accelarator after 2-4 sec it does apply brakes without pressing the brake pedal. This has happen several times until now. Can you imaging you are in traffick and this keeps happen and when it happens there is a possibility that this can be cause for accident because as soon as trafic start moving drivers behind you as soon as they see that traffic is moving they aslo start moving and if the car does Park istelf than the chance for the driver behind you to hit you is high,because you are making unintentionaly unnecesary sudden stop . I brought this problem up several times to manufacture's service location and they are telling me (initially i was told its normal,after explaing in details thay accepted the issue and took the vehicle and kept for 2 weeks .) After the service i was told that nothing was found .Issue had repeated againg.Also i was told that they are not able to find/read a problem if something happen to the car if had passed more than a month from the incident .I informed them again with the date/time stapm.Looks like they are not taking this issue seriosly, and i beleive that this is a safety issue because this for now its happening when in slow speeds but no one knows that this will not happen in higher speed and if this happen in higher speeds the consequences are bad. Thank you

My Model Y reversed twice in a month while in 'D' drive mode. In one incident, I was pulling my car out of the parking lot in a garage and shifted the gear stalk down multiple times to engage 'D' drive mode. Instead of moving forward, the car reversed and collided with the garage wall.

I signaled for a slight turn to the right. And then within 100 yards I came to an intersection where the main path , my path, of travel beared left. As I approached this T and was about to bear left, I saw the driver on the leg of the T about to pull directly into my path… because they saw that my right turn signal was still on about 60 yards after my original partial turn. Fortunately, I slowed and they paused. That was when I realized the reason for the confusion…that my original right turn signal was still on. The indicator shuts off too late. I would say a good bit later than a typical turn signal.

Critical Safety Defect Report – Tesla Full Self-Driving (FSD) Malfunction on [XXX] I am writing to formally report a critical and potentially deadly safety defect involving Tesla’s Full Self-Driving (FSD) system. During a recent road trip with my husband and daughter from Boston, MA to Washington, D.C., I used Tesla's FSD feature. On our return trip on [XXX] while traveling on [XXX] under FSD control, the system demonstrated erratic and dangerous behavior that nearly caused a fatal accident. As we approached an intersection on [XXX] , I observed that the traffic lights were red. However, the vehicle—still under FSD control—continued traveling at approximately 70 mph without slowing down. Sensing something was wrong, I quickly intervened and manually stopped the car at the intersection, where cross traffic was moving at high speeds in both directions. Had I reacted even a second later—or had the lights remained red in our direction—we likely would have been struck and potentially killed by the oncoming traffic. After reviewing dashcam footage from the incident, I confirmed that the FSD system had not only failed to recognize the red traffic signal but had also directed the car onto the wrong path, leading us into the potential path of oncoming vehicles. This serious failure posed an extreme and unacceptable risk to my family’s lives. Following the incident, my young daughter was deeply traumatized and developed a high fever that night. This experience has left lasting emotional and psychological distress for all of us. I believe this event highlights a severe and urgent defect in Tesla’s FSD system. I respectfully urge the NHTSA to launch an immediate investigation to prevent similar occurrences that could result in injury or loss of life. I am prepared to submit the dashcam footage and relevant vehicle logs to support this report. Please advise on the next steps for providing this evidence. Thank you for your attention INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

INCIDENT REPORT – TESLA Y – UNINTENTIONAL ACCELERATION SATURDAY NOVEMBER 29, 2025, APPROXIMATELY 2:40 PM On the above-referenced date and time, we were returning home with the intention of pulling the car into our garage, an activity performed over a hundred times in the one year we have owned the car. Because of the need to back in to allow the car to be charged, the following procedure is adhered to: 1.Disengage self-driving (if it was being used) in the street prior to entering the courtyard for residence. 2.Pull forward three-quarters of the way into garage (since the residence is the last on the courtyard and the car cannot be pulled beyond the garage opening to directly back in). 3.Place car in reverse and slowly perform K-turn to back into garage. On the date in question. The following anomalies occurred: 1.After placing the car in reverse (action 2), instead of starting to back out, the car lurched forward. The brake was immediately applied and the car stopped about a foot before hitting the garage wall. 2.The brake was applied again to assure self-driving was disengaged and proceed with action 3. 3.Car was placed in reverse and accelerator was lightly pressed to slowly back out of garage. Rather than slowly back out (as was done hundreds of times) the car immediately accelerated and rapidly gained speed. 4.The brake was applied to stop the car but could not overcome the acceleration (pictures of skid marks were taken). 5.In order not to directly hit the wall located across from garage, Car steering wheel was turned to minimize any direct contact ( skid marks will show turn). 6.Car came to a stop when it hit the wall causing significant damage to the car and causing damage to the wall (pictures can be forwarded).

Vehicle Autopilot settings with default settings, 1) traveling marked highway speed of 75 mph, vehicle detects something in either the lane to the right or left will slam on the brakes possibly causing a rear end collision, 2) traveling at marked highway speed of 75 mph, vehicle detects curve signs either to the right or left will slam on the brakes possibly causing a rear end collision, 3) traveling in town at marked speed of 40 mph, vehicle detects a vehicle turning at a safe distance for the speed either right or left will slam on the brakes possibly causing a rear end collision. Vehicle Autopilot settings: Forward Collision Warning “OFF”, Lane Departure Avoidance “OFF”. Emergency Lane Departure Avoidance “OFF”, Automatic Emergency Braking “OFF”, Obstacle-Aware Acceleration “OFF”, will remain set for the current drive without any of the above safety issues. Next drive the Automatic Emergency Braking “ON” and the above safety issues can happen. Tesla must make immediate software improvements in the Automatic Emergency Braking system and/or allow continual “OFF” setting disabling of the Automatic Emergency Braking system.

I have had multiple incidents of "Curvature Assist Active" message appearing on screen while on Cruise Control. It suddenly reduces the speed of the car. This happens on a straight road with no curves or slope. It also happens at random. On the same stretch of road at the same time of the day, this issue pops up sometimes and doesn't on other times. Every time this comes up, the car reduces speed suddenly. For example, I go from 45 mph to 23 mph in a few moments. If there is a lot of traffic behind me and the car behind me was not expecting such a sudden decrease in speed as there is no obstruction in front of me, this could lead to a safety issue. I took the car in for repair. The technicians could not find out what the issue was. They said they recalibrated the sensors and test drove and did not see this occur. As this is occurring randomly it might not have shown up when they test drove. But, it happened to me when I took the car back and it keeps happening randomly at least twice a day. There is no specific location and/or time of the day. Tesla doesn't provide an option to disable this "Curvature Assist" feature for something so basic as Cruise Control. Along with this I have had 2 incidents where my car applied brakes suddenly when there was no obstruction in front of me. In both incidents, I had to immediately take over and speed up to avoid any issue with traffic behind me. If there is any safety incident due to these issues, Tesla will have to be held liable.

In FSD mode, my Tesla Model Y always heads to the "Do Not Enter" road and I have to take over manually to prevent entering the "Do Not Enter" road. This has happened almost all the time I am there. This is a very unsafe. Tesla needs to correct this issue at their highest priority.

We were Driving East on I-40 at mile marker 245 Friday Nov 29 2024 around 8:50am in the right lane. We were passed by a gray Ford F-150 on the left. We had the "Traffic Aware Cruise Control" enabled. Our Tesla braked hard when the F-150 was directly beside us. The Ford was not in our lane at any point, and never changed lanes. Luckily a car behind us was not following too closely or an accident could have happened.

On November 10, 2025 while my 2025 Tesla Model Y was being driven, in Miami, Florida, around 2:55–3:05 PM, the brakes failed completely. Despite firm brake pedal pressure, the vehicle did not slow down or stop as expected and continued forward until a collision occurred. The brake pedal felt normal with no loss of resistance, but the car did not decelerate as expected. No forward collision warning (FCW) or automatic emergency braking (AEB) activated prior to impact. There were no audible or visual alerts displayed before or during braking. After the collision, the vehicle’s screen displayed messages stating “Airbags Deployed” and “Automatic Emergency Braking is unavailable. Feature may be restored on next drive.” However, the airbags did not deploy. A burst of white particulate dust, consistent with airbag propellant or deployment powder, was released inside the cabin. None of the vehicle’s cameras recorded the incident; there is no Dashcam or Sentry Mode footage from that time. At the same time, the cell phone, which was actively linked to the vehicle through Bluetooth and the Tesla app, stopped transmitting location data through the Life360 app for a few minutes. This may indicate a coinciding electrical or data interruption affecting both the vehicle and connected devices. This incident placed my families safety and that of others at serious risk. Multiple safety systems appear to have failed simultaneously, including the braking function, forward collision warning, automatic emergency braking, camera recording systems, and airbag deployment.

My model Y tesla deployed the emergency brake system while I was driving the vehicle. There wasn’t any vehicle or anything in the way for my tesla to do the emergency brake. I did get whiplash from the incident and been experiencing neck and shoulder pain. Lucky I was able to get an appointment to service my Tesla the next morning but at this moment they haven’t given me any diagnostic. My Tesla did have a message related to the camera that showed up like 5-10 minutes prior to the incident but the warning message disappeared after a few seconds.

It is impossible to disable automatic emergency, breaking system permanently. The vehicle brakes strongly and abruptly causing the cars behind to slam on their brakes and potentially cause accidents. Every time I disable it, it comes back on next time we get into the car. There has been several instances where the vehicle hit the brakes really hard, even if there was nothing in front of it.. I was told that this is happening because Tesla does not use sensors but realize on cameras for these features and it can be quite wrong. I don’t know how to drive this car safely because the car makes decisions for me. Since it happens all the time, I’m having to keep my foot on the gas, and when it slams on the brakes, I counter it by pressing the gas pedal. The incident date is just an estimate, but it happens all the time.

1. Brake I used the FSD all the way from the New Asian Market (Charlotte, NC) to the T-section of [XXX] and [XXX] (Columbia, SC), then changed to driver control and turned to [XXX] (home). Entering the garage, when arrived at the parking spot, I released accelerator pedal and pressed the brake pedal, the car did not stop but pushed forward, and hit a wooden shelf, BBQ grill and the drywall. The car, shelf, BBQ grill and the wall all damaged. 2. USB Storage The USB memory did not record any information. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

This car is three months old. Driving near my home on a four-lane divided road with 55MPH speed limit. While having either cruise or auto-steer enabled and using cruise control only, experiencing ongoing instances—during every drive—of unexpected and unexplained hard, sudden braking, reducing vehicle speed dramatically (multiples of 10MPH in less than five seconds). Each time, there has been very light traffic, and there is nothing I can see on the road that could explain the reason for the braking, hence the unexpected nature. The problem could easily cause a rear-end collision soon if another car is following closely, and I’m not able to correct and accelerate fast enough. Vehicle is very clean all around, including camera locations, and the weather is perfectly sunny and temperate each day. I do not recall this event happening while driving at night in my semi-rural area. I have not yet reported the problem to Tesla, so they have not inspected or attempted service on the vehicle.

While on a two lane road, my car decided to go around the car in front of me into on-coming traffic while in Full Self-Driving mode. I had to jerk the car to the right to prevent a head-on collision!!!! I missed the on-coming vehicle by seconds!!! This was terrifying!

While driving westbound on Lee Jackson Memorial Highway (U.S. Route 50) after passing the intersection with Stonecroft Boulevard in Chantilly, Virginia, the Autopilot system on my Tesla Model Y malfunctioned. Without any warning or obstacle in my lane, the vehicle suddenly and sharply veered to the right, directly toward two vehicles traveling in the adjacent lane. I was holding the steering wheel at the time and was able to immediately countersteer to prevent a collision. There were no audible or visual warnings from the vehicle before or during the incident. The Autopilot system did not display any messages or alerts, and no braking or turn signal was engaged by the system. The lane shift was abrupt and uncommanded. The dashcam footage clearly captured the incident, and it is available for inspection upon request. To my knowledge, the issue has not yet been reproduced or inspected by the manufacturer or service center. The vehicle has not been examined by police, insurance representatives, or others at this time. This unexpected maneuver created a serious safety risk for myself and nearby drivers.

The automatic pilot computer (AP4) failed on my 2025 Tesla Model Y after approximately 400 miles. This controls a lot of the vehicle's auto pilot features but it also controls a lot of its safety features, such as the back-up camera, forward collision warning and blind spot warning. As of 19 December, the Tesla Service Center has had my vehicle for 14 days with no fix for the foreseeable future.

Here is my draft: Vehicle Information: • Make: Tesla • Model: Model Y • Year: 2025 Description of the Problem: After a software update pushed by Tesla, the AP4 computer in my 2024 Tesla Model Y shorted out, causing a complete failure of all systems controlled by this computer. The following safety-critical and driver-assist features have become non-functional: 1.⁠Cruise Control (adaptive or otherwise) 2.⁠Forward Collision Warning 3.⁠Lane Departure Warning 4.⁠Lane Keeping Assistance 5.⁠Blind Spot Warning 6.⁠Parking Collision Warning 7.⁠Full Self-Driving and Auto Park features 8.⁠Cameras required for Autopilot functionality Additionally, because the GPS system has failed, the vehicle’s Navigation system is inoperable. This impacts Tesla’s unique route planning feature that sets up Supercharger stops during long journeys. Without a functioning navigation system, I cannot properly plan my travel or locate charging stations, which severely affects the usability of the vehicle. Safety Concerns: The failure of these systems, especially safety features like forward collision warning, lane keeping assistance, and blind spot monitoring, puts both the driver and others on the road at risk. Losing access to safety-critical functions after an update is unacceptable and poses a serious danger to vehicle occupants and surrounding traffic. Incident Details: • The issue occurred immediately following a software update. • Tesla pushed the update remotely without providing any warning or indication of potential risks. • The failure appears to be related to a hardware short in the AP4 computer, directly caused or exacerbated by the update. Desired Outcome: • A thorough investigation into Tesla’s software update process and its effect on vehicle hardware and safety systems. • A resolution that prevents similar failures in other vehicles and ensures system updates do not compromise vehicle safety or critical functionality. Quality control for Tesla software updat

I am filing this complaint regarding recurring safety, security, and system failures in my Tesla Model Y, concerns about unauthorized access, and Tesla’s refusal to provide complete diagnostic and privacy data. These issues have directly endangered my safety and prevent me from confirming whether the vehicle has been compromised. The vehicle’s touchscreen and associated software systems repeatedly failed. An unfamiliar key fob activity was detected on July 27, 2025 and on at least two occasions prior to July 27, 2025, the touchscreen went black and could only be restored via a full hard reboot. Safety Risks: * Loss of touchscreen functionality could disable access to critical driving and emergency controls. * Potential unauthorized access poses risks of theft or malicious interference with the vehicle. * Chemical/gas odors could indicate exposure to harmful substances. Tesla service center inspected the vehicle but reported no issues; I believe the inspection may not have been fully conducted as requested. The vehicle has not been independently inspected outside of Tesla. Police and insurance representatives have not been involved. Warning Signs Prior to Failure: * The touchscreen went black twice in the two days prior to July 27, 2025. * Unfamiliar key fob activity was detected on July 27, 2025. * The charger port opened by itself multiple times. * The vehicle locked while I was inside on one occasion. Attempts to Resolve: * Tesla’s mobile service rescheduling and service center inspection did not identify or resolve the issues. * Five privacy/data requests submitted to Tesla for access and diagnostic logs returned incomplete, empty, or irrelevant files. Desired Outcome: * A complete copy of all records and data related to my vehicle, including access logs, diagnostic logs, security/camera events, and system communications. * A thorough, transparent inspection of the vehicle by Tesla, conducted in my presence, with full documentation of findings provided.

Smoke began coming out of the vents while driving. Battery was at 2%. Driver pulled over, exited vehicle and within 2 minutes flames could be seen (on video) coming from the center, dash area of the vehicle. Fire developed rapidly. Lt. Copley Detroit Fire Department, Fire investigation section 313-237-0466

During the autopilot self driving feature the model Y was stopped at a red light waiting to make a left turn. For an unknown reason it proceeded through the red light. Cross traffic had to aggressively break to avoid an incident. Not sure what causes this glitch.

ON 11/29/2025 AT 1635 HOURS, OUR TESLA MODEL Y - AWD WAS PARKED ON OUR DRIVEWAY WITH A LESS THAN 1% INCLINE AFTER IT WAS SNOW BLOWED, CLEARED OF SNOW. THE TESLA WAS PLUGGED IN TO ITS CHARGER. THE VEHICLE THEN UNEXPECTEDLY, UNCONTROLLED BEGAN MOVING FORWARD, STRIKING THE CAR IN FRONT OF IT SHORTLY AFTER I WALKED IN FRONT OF THESE TESLA. THIS INCIDENT COULD HAVE SERIOUSLY INJURED MYSELF OR ONE OF MY CHILDREN. TESLA SAID CAR IS OPERATING AS DESIGNED AND WAS DUE TO COLD TEMPS, SNOW AND SLIGHT GRADE OF DRIVEWAY. VIDEO IS AVAILABLE FROM SECURITY CAMERAS ON HOUSE WHICH CAN BE SUPPLIED UPON REQUEST AS YOU SYSTEM DOESN'T SUPPORT THE VIDEO UPLOAD.

Tesla removed the creep/roll braking function (which mimicked an automatic transmission) from the Model Y 2024 forward. You now have to use the accelerator to control slow speed maneuvers like backing. It seems that it would be pretty easy to press the accelerator too much and have the car lurch forward or backwards. Seems like an accident waiting to happen. It would be safer to have your foot on the brake pedal and allow the car to creep backwards similar to an automatic transmission. Tesla should return the "creep" function as an option. This is what China is doing and the US should do the same.

We were T-boned in a serious accident that totaled the car, but none of the airbags deployed and the seat belts did not lock.

The contact owns a 2025 Tesla Model Y. The contact stated that while driving at approximately 30 MPH, the vehicle crashed into a tree impacting the front of the vehicle, but the air bags did not deploy. In addition, the seat belt failed to retract during the crash. The front of the vehicle was severely damaged. The contact did not sustain injuries. The vehicle was towed to a collision center. A police report was filed. The vehicle was not diagnosed or repaired however it was pending diagnosis at a Tesla Service Center. The manufacturer was notified of the failure. The failure mileage was 4,444.

Shortly after purchasing the vehicle in late 2024, I began experiencing multiple safety-related malfunctions. These issues include: Full Self-Driving (FSD) malfunction: On the third use of FSD, the vehicle attempted to enter a left-turn lane but failed to fully move into the lane, resulting in the right front panel of the vehicle colliding with the bumper of a truck in the adjacent lane. There were no warnings from the system prior to the collision. The incident occurred at low speed. The truck sustained no visible damage, and the rubber from the truck's bumper transferred to the car, which was removed by hand later. This event raised serious concerns about the safety and reliability of the FSD system. No police report was filed, and the manufacturer was not present at the scene. Backup alert system failure: On several occasions while reversing, the car failed to issue audible or visual alerts despite vehicles being within 10–15 feet. In one instance, the screen finally showed a red zone when a car was within 10 feet, but still provided no audible warning. This issue has been intermittently reproducible but not consistent. It poses a significant risk to pedestrians and other drivers, particularly in low-visibility or driveway situations. Manufacturer's Response: The vehicle was inspected by Tesla. After one in-person service visit and extended discussions, Tesla service representatives stated there was “nothing more they could do” and that a buyback was the only next step. A buyback request was submitted by a Tesla representative but has not been acknowledged or resolved more than 45 days later.

on 2/15/2025, while backing out of a driveway at about 7:30PM, the vehicle backed into a parked car directly behind it parked in street. There was no warning signal emitted that an object was behind the car. There was no safety alert on the display. Essentially the vehicle's sensors did not see the vehicle directly behind it.

Vehicle Component: Exterior Mirrors Make: Tesla Model: Model Y Model Year(s): 2022, 2023, 2024 (and ongoing) Problem Description: Since the 2022 model year, the Tesla Model Y has exhibited a recurring issue with excessive vibration in the driver side exterior mirror at highway speeds. The vibration becomes noticeable around 50 mph and increases in severity with speed, making it difficult to clearly see vehicles in the adjacent lane. This issue persists even after mirror replacements or realignments, indicating a possible design or manufacturing defect affecting multiple vehicles. The vibration affects driver visibility and could pose a significant safety risk, particularly during lane changes or merging maneuvers. Numerous Model Y owners have reported similar complaints in forums and online communities, suggesting this may be a widespread issue. Tesla service centers have been unable to provide a consistent or effective fix for the problem. Safety Concern: The impaired visibility caused by the vibrating mirror compromises driver awareness and increases the likelihood of collisions. This defect should be investigated for potential recall or corrective action.

The model Y has a software feature which integrates with MyQ Garage Door opener which opens the garage door whenever the car is nearby. This feature also has a selectable option to fold mirrors automatically. It is noticed that the mirrors fold even when the vehicle is in motion or not in park. This is especially dangerous when backing out into the garage. I almost had 2 near misses when the mirrors which I was using to reverse the car suddenly folded in the middle of the maneuver. Ideally the mirror should only fold if the car is in park or at least not traveling in reverse

All cameras and related functions stopped working, including back up camera. GPS is not working. Tesla pushed back my service appointment until 1/21/25. Safety is an issue now due to blindspots and they will not give me a loaner car. Tesla informed me the computer needs to be replaced. They reported this is wide spread and Tesla is not sure why it happened. I was informed that even though my new appointment is 1/21 it is likely that it would be pushed back further. I have only had this car for 5 weeks. No warning lights came on prior to this happening.

Computer system failure causing all cameras to fail, mirrors to stay darkened even in daylight, navigation system not updating, collision and lane departure feature failure. Issues were reported to Tesla and an AP 4 computer replacement were scheduled, however service has been delayed for several weeks ( now 9 Jan 2025). The car does not feel sufficiently safe to drive with the impaired mirror visibility couples with the lack of any cameras or safety features working.

On or around December 1 2024, the **AP4 computer** in my 2025 Tesla Model Y shorted out, causing a **complete failure** of all systems controlled by this computer. The following safety-critical and driver-assist features have become **non-functional**: 1. **Cruise Control** (adaptive or otherwise) 2. **Forward Collision Warning** 3. **Lane Departure Warning** 4. **Lane Keeping Assistance** 5. **Blind Spot Warning** 6. **Parking Collision Warning** 7. **Full Self-Driving** and **Auto Park** features 8. **Cameras** required for Autopilot functionality Additionally, because the **GPS system has failed**, the vehicle’s **Navigation system** is inoperable. This impacts Tesla’s unique route planning feature that **sets up Supercharger stops** during long journeys. Without a functioning navigation system, I cannot properly plan my travel or locate charging stations, which severely affects the usability of the vehicle. **Safety Concerns:** The failure of these systems, especially safety features like forward collision warning, lane keeping assistance, and blind spot monitoring, puts both the driver and others on the road at risk. Losing access to safety-critical functions after an update is unacceptable and poses a serious danger to vehicle occupants and surrounding traffic. **Incident Details:** • The issue occurred **immediately following a software update**. • Tesla pushed the update **remotely** without providing any warning or indication of potential risks. • The failure appears to be related to a hardware short in the **AP4 computer**, directly caused or exacerbated by the update. **Desired Outcome:** • A thorough investigation into Tesla’s software update process and its effect on vehicle hardware and safety systems. • A resolution that prevents similar failures in other vehicles and ensures system updates do not compromise vehicle safety or critical functionality.

Safety is the first think that I believe

The camera and GPS failed with 3 weeks of taking possession of this new lease. After several days in the shop, TESLA informed me THE MAIN computer was broken and needed to be replaced, but it was back ordered. They asked me to reopen their loaner and drive this defective car, until the computer comes in.

The Automatic Pilot Computer (AP4) failed. This controls a lot of Tesla Model Y's auto pilot features but it also controls a lot of its safety features such as the back up camera, forward collision warning and blind spot warning. Another safety concerns is the GPS navigation is no longer function because of the AP4 failure. Navigation is critical in the Tesla ecosystem in order to navigate the charging infrastructure to maintain a charge during road trips. Tesla has admitted to the issue but has done nothing to fix it. I have attached screen shots of the conversation with their service technicians. There is also a picture of the AP4 short remove and replace task for service.

Date: December 28, 2025 Time: Approximately 3:25 PM Vehicle: 2026 Tesla Model Y Incident Location: Southbound on the I-35N feeder road, just north of Highway 114. Safe Harbor Location: Burger King (15925 N Hwy 114, Northlake, TX) Statement of Facts: I was driving my 2026 Tesla Model Y southbound on the I-35N feeder road at approximately 3:25 PM today. I was traveling at a steady speed of 55 MPH. Without any warning chime or dashboard notification, the front hood (frunk) suddenly and violently flew open. The hood slammed into the windshield, shattering the glass across my entire field of vision and completely obstructing the road ahead. I was forced to perform an emergency "blind" stop on the feeder road. Once the vehicle was under control, I drove at approximately 10 MPH with zero forward visibility to reach a safe location off the main road. I pulled into the Burger King parking lot located at the intersection of I-35 and Highway 114 to inspect the damage and call for assistance. Key Safety Failures: • Software Failure: At no point before the hood flew open did the vehicle alert me that the frunk was unlatched. • Mechanical Failure: The latching mechanism failed to hold at standard highway speeds, creating a life-threatening visibility hazard. • Structural Damage: The windshield is fully shattered, and the hood and hinges are visibly warped from the force of the impact. Conclusion: This incident was a catastrophic safety failure. Given Tesla's history of recalls for this exact issue (NHTSA Recall 24V-554), it is clear that this 2026 model either suffers from the same defect or the previous "software fix" is insufficient to protect drivers.

I am writing to formally report a serious safety incident involving a Tesla vehicle and to document multiple critical system failures that occurred during an accident, resulting in physical injuries to me. On the 12/24/2025, while operating Tesla under rainy conditions, I experienced a sudden and dangerous malfunction of the vehicle. During the event, the steering system became unresponsive and appeared to lock, preventing me from maintaining control of the vehicle. Simultaneously, the braking system failed to respond as expected despite my attempt to apply the brakes. These failures significantly impaired my ability to avoid or mitigate the collision. Most concerning, the vehicle’s airbag system did not deploy during the impact. Given the severity of the collision and the resulting injuries, the lack of airbag deployment represents a serious failure of a critical safety system designed to protect occupants in such events. As a direct result of this incident and the apparent malfunction of multiple safety systems, I sustained physical injuries that required medical evaluation and treatment. Beyond the physical harm, the incident caused significant emotional distress and raised serious concerns about the safety and reliability of the vehicle. I am submitting this complaint to formally document these safety failures and to request a thorough investigation into the performance of the steering, braking, and airbag systems involved in this incident. I believe this matter presents a significant safety concern not only for myself but also for other drivers and passengers who rely on these systems to function properly in emergency situations. Please confirm receipt of this complaint and advise me of the next steps in your investigation process. I am prepared to provide additional documentation, including medical records, photographs, vehicle data, and incident details, upon request. Thank you for your attention to this serious matter

The contact owned a 2025 Tesla Model Y. The contact stated that while the vehicle was parked in a school zone area, and while engaging the brake pedal, the vehicle unexpectedly lunged forward with no warning light illuminated. The contact stated that after lifting their foot from the brake pedal, they heard a hissing sound and the vehicle accelerated. The contact attempted to avoid a collision by making a left turn; however, the vehicle traveled into a bushy area and rolled down a hill. The contact sustained injuries, including head, neck, and back injuries, and received medical attention at a local emergency room. The contact stated that the air bags deployed during the incident. A police report was filed. The vehicle was towed and deemed a total loss. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 7,213.

The vehicle was in supervised full self driving on the turnpike, when all of a sudden it darted out of the lane into th grass hitting a guard rail.

SUMMARY OF SAFETY DEFECT: Multiple critical safety systems randomly disengage without warning while the vehicle is in operation, creating an immediate crash hazard. DETAILED DESCRIPTION: For approximately one month, my vehicle has experienced intermittent, unpredictable failures of multiple safety-critical systems while driving. These failures occur randomly during operation and include: Regenerative Braking System Failure (PRIMARY SAFETY CONCERN) Lane Departure Warning System Failure Automatic Vehicle Hold System Failure Traction Control System Failure Automatic Emergency Braking System Failure Electronic Stability Control System Failure SAFETY HAZARD ANALYSIS: The sudden disengagement of regenerative braking while driving poses an acute collision risk. Tesla vehicles are designed with regenerative braking as the primary deceleration method when releasing the accelerator. Drivers develop muscle memory and expectations based on consistent vehicle behavior. When regenerative braking unexpectedly disengages mid-drive, the vehicle's deceleration characteristics change dramatically and without warning, creating a dangerous situation where: The driver expects normal deceleration upon releasing the accelerator The vehicle instead continues at speed, requiring sudden brake application Reaction time is insufficient to compensate for the unexpected behavior change Rear-end collisions or other crashes become likely, particularly in traffic Similarly, the Automatic Vehicle Hold feature unexpectedly disengaging means the vehicle may roll when the driver expects it to remain stationary at traffic lights or stop signs. PATTERN AND FREQUENCY: These system failures occur randomly and unpredictably while driving. The issues sometimes resolve after: Restarting the vehicle Restarting the cent However, the failures recur without warning during subsequent driving. MANUFACTURER RESPONSE: Service Visit Date: November 28, 2024 Diagnosis: Tesla Service Center acknowledged this as a

My vehicle experienced multiple safety system malfunctions before a minor collision occurred. While driving, the car displayed warnings indicating that traction control had been disabled, followed immediately by a warning that the automatic vehicle hold/brake hold was disabled. These failures happened before any impact. At the same time, the vehicle’s cameras were not functioning correctly, and the vehicle did not provide any forward collision warning. The automatic emergency braking system also did not activate. Because these systems failed, the vehicle did not warn, slow down, or brake to avoid a collision. After the collision, the vehicle showed several additional safety system failures. These included automatic emergency braking unavailable, and repeated safety restraint system faults affecting both the front left and front right restraint systems. The airbags did not deploy even though conditions suggested they should have, and afterwards the vehicle displayed persistent airbag and seatbelt system error icons. The restraint system appears to have gone offline. The vehicle is currently unsafe to drive due to failures in braking, traction control, perception/camera systems, forward collision warning, automatic emergency braking, and the airbag/restraint systems. These failures occurred before the collision, contributed to the collision, and continued afterward. The manufacturer’s service center has declined to provide towing or a loaner or rental vehicle while the safety defects are being investigated, which will take about 30 days.

Self driving was maintaining vehicle. Looked at roadway before reaching down to passengers side for water bottle. The weight shift in the seat turned the self driving off immediately while turning sharp left. The Tesla Model Y crossed the left interstate lane barely missing an 18-wheeler. Drove 80mph in the central ditch, branches, and rocks. Car was still in drive, and rolled up to roadside which was covered in dust. The two eighteen-wheelers that I cut off then Drove away, and drove tesla to next exit to see damage.(dashcam footage available.)

The horn becomes MUTED during rain. Major safety defect. Tesla service center checked and replied 'it works normal when water driesd out'. This is a major safety problem. Technician is telling me that's how it is, does that mean raining days I have to drive without a functional horn? Sunny days it works fine, as that's how every vehicle should be. But under slippery, foggy and limited vision raining days, car becomes mute on horn, how would that be fine and normal? The horn is a federally mandated safety feature. A horn that fails in the rain is a safety defect. Tesla need to have attention on this and either fix the issue or replace the horn with other better designed product. I'm not the only model y owner who has this issue, Google it, you'll see that's a 'common problem '

Bike rack fell off of car on northbound interstate 294 less than 1/2 mile from the 127th street exit. I believe I set it up correctly. Pin was in and the knob was tightened. No accidents as traffic narrowly avoided the unit and bikes. IDOT showed up quickly to remove. I believe the safety pin is inadequate to hold the unit on. Pictures attached.

Both my wife and I accidentally used the right side stalk to signal for a turn. Our mistake, except the car responded by suddenly accelerating. Fortunately we were both able to put on the brake. In the wrong situation this could be very dangerous.

While vehicle was driving on FSD at approximately 75 mph on freeway, the vehicle in front of me kicked up a small piece of tire trend. the piece of tire hit the headlight and shattered the glass on the headlight assembly, while not damaging any other part of the car. I have owned quiet a few cars from all makes including another Tesla however it seems this cannot be normal for the headlight assembly to shatter with such a small piece of rubber. I have tried to reach out to Tesla but they of course refuse any possibility of defect with Model Y headlight assembly so I wanted to submit this incident in hope that if enough people have experienced similar incident with their headlight assembly it would be recalled

"What component or system failed or malfunctioned, and is it available for inspection upon request?" The rear left tire (interior side) and rim assembly failed while driving under normal conditions. The tire experienced a sudden blowout, and the rim sustained significant damage. Based on the damage observed, it appears the rim may have failed first, puncturing the tire and causing the blowout. Yes, the damaged components are available for inspection upon request. "How was your safety or the safety of others put at risk?" The sudden tire blowout at freeway speeds (60+/- mph) could have posed a serious risk to my safety and the safety of other drivers. Fortunately, I was able to maintain control of the vehicle and safely pulled over to the shoulder. "Has the problem been reproduced or confirmed by a dealer or independent service center?" As of now, the issue has not yet been reproduced or confirmed by a Tesla dealer or independent service center, Tesla repair staff immediately ruled out any responsibilities as they perceived to be a foreign object hit the inside of the driver rear tire, which I did not feel anything hitting the car or the tires bumping any object. We went to an authorized Continental dealer/store to inquire for procedure on how to request for investigation for any tire defects, but we were told by the manager that if the tire is OEM, they do not accept. "Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others?" The vehicle and damaged components have not yet been formally inspected by Tesla, police, or insurance representatives, but I am preparing documentation and plan to submit everything for evaluation by Tesla and possibly my insurance. "Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear?" There were no messages (Sentry by Tesla), or symptoms prior to the failure. The tire pressure was actively monitored.

I bought a tesla model Y 2025 and got my car delivered on [XXX] I barely drove it and within a week, I noticed all sensors stopped working (ALL cameras and camera-related functions stopped working, including the legally mandatory backup camera for new cars, GPS has stopped working, making the premium connectivity package I paid not usable). Not only was I not able to use the self driving capability, which I paid $8000 for, but also the car lacked the most basic safety features. I contacted Tesla service center, they refused to admit that the sensor malfunction is a security concern, and still put me on an appointment three weeks later (dec 13). After the first appointment, they did not fix the problem at all and noted it was a major computer issue, as reported by several media outlets [XXX] ). So my brand new car has a defective core component upon delivery. I was scheduled to meet them after they get the computer part on Dec 27. The appointment was rescheduled to Jan 14 again for missing parts. During the process, I found some weird tricks online and semi-fixed my car’s navigation but the sensor issues still exist. And on Jan 14 again, they claimed the computer part was missing again and I had to wait until that upcoming weekend to fix it. To summarize the situation: I was given a car that is defective upon delivery on its most important core component for 2.5 months, when the car lacks even the basic legally required safety features, as well as premium features that I already paid off! During the process, I also spent a lot of time dealing with their customer service, and rescheduled appointments (I even had to drive to their service center several times to get a loaner and had to return the loaner early before they did not have parts to fix my car). Their negligence on safety, and promised features is simply astonishing and unacceptable. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While driving towards our friends place, an alert came up saying "Steering Assist reduced" with error code GTW_w075. The car was running at about 60 to 65 mph and at that speed l, we didn't notice much issue in handling the car. When we were leaving for home, the alert was still active and at that time, we realized that the steering was extremely difficult to use. Herculean effort was required to turn the car left or right and we decided it was unsafe to drive. I then researched this alert and lots of other drivers had observed this error on their 2023 or older model 3 or Yes. Mine is 2025 and not even 20 days old since I took delivery. The car had to be towed to the nearest service center.

The contact was an attorney calling on behalf of the owner of a 2025 Tesla Model Y. The contact stated that the owner was driving on a neighborhood street at an unknown speed with Autopilot engaged when vehicle control was lost. As a result, the vehicle crashed into a traffic light pole where it came to a stop and caught on fire. The owner was unable to exit the vehicle and was pronounced deceased on the scene. The origin of the fire was the lithium battery. The location of the fire was under the front end of the engine compartment where the battery was stored. The fire was extinguished by the fire department. A police report was filed. The vehicle was towed currently in the possession of the Police Department pending the cause of the crash. The vehicle was destroyed. The light pole was damaged. It was unknown if the air bags were deployed. The manufacturer was not notified of the failure. The failure mileage was unknown. 

I was trying to reverse the car from my Garage. I turned on the Engine and put the vehicle in Reverse Gear. The vehicle just zoomed out of the driveway leaving me without the ability to control it and hit a tree on a neighbor's house and stopped. Then I tried to bring the Car into the Garage by engaging the Drive Gear. Again, the vehicle zoomed into the Garage, hit a few objects in the garage and stopped. At that point I just turned off power and walked out. I took pictures of the damaged parts. At that time, I only noticed damage to the Rear on the Driver Side and the front on the Driver Side. When a tow-truck came a couple of days later, I noticed damage on the Front on the Passenger side also. When the incident happened , the street was empty and luckily no one (including me) was hurt n

I defrosted my windows prior to entering the car. As I got into the vehicle I noticed it was extremely hot in the car. Turned off the defroster. I backed up out of my driveway. Drove passing two houses, my windshield started to crack towards the middle of my windshield. There were no cracks or impact prior to defrosting.

Vehicle Information: • Make: Tesla • Model: Model Y • Year: 2025 Description of the Problem: After a software update pushed by Tesla, the AP4 computer in my 2024 Tesla Model Y shorted out, causing a complete failure of all systems controlled by this computer. The following safety-critical and driver-assist features have become non-functional: Cruise Control (adaptive or otherwise) Forward Collision Warning Lane Departure Warning Lane Keeping Assistance Blind Spot Warning Parking Collision Warning Full Self-Driving and Auto Park features Cameras required for Autopilot functionality Additionally, because the GPS system has failed, the vehicle’s Navigation system is inoperable. This impacts Tesla’s unique route planning feature that sets up Supercharger stops during long journeys. Without a functioning navigation system, I cannot properly plan my travel or locate charging stations, which severely affects the usability of the vehicle. Safety Concerns: The failure of these systems, especially safety features like forward collision warning, lane keeping assistance, and blind spot monitoring, puts both the driver and others on the road at risk. Losing access to safety-critical functions after an update is unacceptable and poses a serious danger to vehicle occupants and surrounding traffic. Incident Details: • The issue occurred immediately following a software update. • Tesla pushed the update remotely without providing any warning or indication of potential risks. • The failure appears to be related to a hardware short in the AP4 computer, directly caused or exacerbated by the update. Desired Outcome: • A thorough investigation into Tesla’s software update process and its effect on vehicle hardware and safety systems. • A resolution that prevents similar failures in other vehicles and ensures system updates do not compromise vehicle safety or critical functionality.

2025 Tesla model Y cameras and sensors all stopped working within 700 miles driven from brand new. Affected systems included all cameras, including backup camera, as well as GPS navigation, with the GPS system believing the vehicle to be static at a Tesla facility in California. This not only prevented the self-driving and navigation from functioning, it caused numerous safety features to be disabled including (mandatory) backup cameras, collision-avoidance system, lane-departure warning system, cross-traffic alert system, rear collision avoidance system, and automatic safety braking. Upon reporting to Tesla, was told a "new component" was required, which later was told was a new computer. The manufacturer initially set a date 2 weeks in the future for a repair; then they pushed it a month; then tried to push it another month before I pushed back. This resulted in it being taken in earlier than the repair date. The vehicle is still awaiting repair. There were no warnings of this failure, it simply all happened at once. Upon confronting Tesla service with this being a known issue [XXX] ) and requesting a loaner for the meantime, they eventually found one, but only after great protestation and pushback, with eventual threats of legal action leading to a more personal touch. This is clearly a known issue which they are downplaying. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I took delivery of the Tesla Model Y yesterday (12/24/2024). The car has 73 miles on it as of now. First, the rear view camera stops working this morning (12/25/2024) and parking assistant is not available. Then the autopilot won't turn on and the car shows an alert that "power limited". After I arrived home from a supercharger (the car is charged to 80% as of now) around 1pm, the screen turns brick, and it will not turn on again after rebooting. It can drive, but the power feels weak. I called Tesla roadside service. The car has been towed to the Fresno service center.

Automatic Emergency braking stopped working. Parking assist stopped working. Back window is dismal. You can't see anything behind through the window. All cameras stopped working and it poses a safety hazard.

What component or system failed or malfunctioned, and is it available for inspection upon request? There were multiple component and system failures that were experienced. My vehicles autopilot and full self driving took over causing my vehicle to crash head on into a tree. How was your safety or the safety of others put at risk? My safety and others were at risk because I had no control over my vehicle. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. The car was taken into custody of the insurance company. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No.

Tesla has told me the AP4 computer has failed in my car which has resulted in them having to replace it. I had this issue start right around December 7, 2024. I scheduled the soonest appointment available for December 24, 2024 however Tesla contacted me and moved my appointment because they stated that the part was unavailable at this time and should be delivered by January 24, 2025. Not offering me a rental or anything on my brand new 2025 Tesla. It has just under 1,000 miles on it and have the car since November 8, 2024. This issue impacts: emergency braking, blind spot detection, lane keep/centering, assisting with parking, automatic high beams and wipers, cruise control/ adaptive cruise control, Vehicles built in GPS to be stuck at one location every time, has made my touchscreen not automatically brighten or dim, my auto dimming mirrors be too dim in most driving conditions, constantly fail to install system improvements and safety updates, and because my vehicle keeps trying to do this, it has caused increased battery drain as well. This has increased the safety risk of my vehicle tremendously. Tesla has not seemed to publicly acknowledge the issue yet either.