2003 TOYOTA Avalon Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
303
Complaints Reported
Complaints by Component
AIR BAGS
158 complaints
I was driving back home, out of no where my car went out of control, went left, then right, hit something and flipped over twice to end in a hill against the traffic with 4 flat tires. The air bag did not deployed. I did hit the windshield. The car was total.
May 22, 2023
TL* THE CONTACT OWNS A 2003 TOYOTA AVALON. WHILE DRIVING AT AN UNKNOWN SPEED, THE FRONT DRIVER'S SIDE AIR BAG DEPLOYED WITHOUT WARNING OR IMPACT. THE CONTACT SUSTAINED INJURIES TO THE FACE, BUT MEDICAL ATTENTION WAS NOT REQUIRED. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO RICE TOYOTA (2630 BATTLEGROUND AVE, NC GREENSBORO, NC 27408, (336) 387-6004), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: 1808082730. THE APPROXIMATE FAILURE MILEAGE WAS 244,000.
Aug 08, 2018
AIR BAG INDICATOR AND SEAT BELT NOT ON INDICATORS KEEP COMING ON INTERMITTENTLY. DEALER CAN'T DO ANYTHING ABOUT IT UNLESS THESE INDICATOR COMES ON WHEN THEY DO THE TEST DRIVE. SO IT'S NOT ALWAYS REPRODUCIBLE BY THE DEALERSHIP.
Sep 08, 2017
I HAVE BEEN WAITING OVER A YEAR FOR THIS TO BE REMEDIED. THIS IS UNACCEPTABLE
May 18, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2003 TOYOTA AVALON. WHILE DRIVING APPROXIMATELY 20 MPH, THE AIR BAG WARNING INDICATOR ILLUMINATED AND THE FRONT DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED AND CAUSED THE VEHICLE TO RUN OVER A CURB. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW YARD. THE VEHICLE WAS LATER TOWED TO THE DEALER, BUT WAS NEITHER DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THEIR LEGAL DEPARTMENT WROTE TO THE CONTACT, STATING THAT THE FAILURE WAS NOT RECALL RELATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V043000 (AIR BAGS). THE FAILURE MILEAGE WAS 136,000. PARTS DISTRIBUTION DISCONNECT.
May 11, 2017
+ 153 more complaints for this component
VEHICLE SPEED CONTROL
34 complaints
CAR WAS IDLING IN PARK, PLACED SHIFT INTO REVERSE, CAR ACCELERATED FORWARD WITH MOTOR RACING INTO A BENCH, DESTROYING IT. JAMMED SHIFT BACK INTO PARK SHUT OFF MOTOR. RESTARTED CAR. PLACE SHIFT IN REV AND BACKED OFF BENCH. CAR WORKED PROPERLY. HAD CAR TOWED TO REPAIR SHOP.
Jan 03, 2018
TL* THE CONTACT OWNED A 2003 TOYOTA AVALON. WHILE STATIONARY, THE VEHICLE ACCELERATED BACKWARDS RAPIDLY WITHOUT WARNING. THE CONTACT ENGAGED THE DRIVE GEAR IN AN EFFORT TO STOP THE VEHICLE, BUT THE VEHICLE ACCELERATED FORWARD ON ITS OWN A SECOND TIME. THE CONTACT STATED THAT THE ACCELERATOR PEDAL BECAME STUCK AND THE VEHICLE CRASHED INTO THREE OTHER VEHICLES. M&M TIRE COMPANY OF GREENSBORO, NORTH CAROLINA WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS TOTALED. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND PROVIDED CASE NUMBER: 0458794831. THE FAILURE MILEAGE WAS 103,000.
Jul 05, 2017
TESTING THE SPEED
Nov 09, 2015
TESTING API
Nov 09, 2015
TL* THE CONTACT OWNS A 2003 TOYOTA AVALON. THE CONTACT STATED THAT WHILE THE BRAKE PEDAL WAS DEPRESSED, THE ENGINE REVVED AND THE VEHICLE ABRUPTLY ACCELERATED. AS A RESULT, THE CONTACT CRASHED THE VEHICLE INTO A WALL. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT DID NOT DISCLOSE IF A POLICE REPORT WAS FILED OR NOT. THE CONTACT AND THE PASSENGER SUSTAINED MINOR INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000. UPDATED 03/26/15 *LJ UPDATED 9/20/2017*CN
Jan 28, 2015
+ 29 more complaints for this component
STEERING
11 complaints
Purchased car used 11/2020 Jan 14 2021 had 2 open recalls steering casting defect and wire harness filter to deflect noise from ecm . I lost control of communication of operations. 12/2022 steering lock bar The past 2 years uncovered everything on my own. Learned somebody died in 2003 Avalon in Texas about steering locking up. Plan to talk to class action lawyers over airbag and steering. And arrange my own lawyer with settlement lawyers to make this repair and all tsb to be performed. I will never buy a car unless I can find all tsb problems associated with that car. I hope recalls can be opened especially when you guys in government state safety ,compliance and emissions do not expire. Recall
Jan 04, 2023
CAR'S STEERING STOPS TURNING WHILE DRIVING IN THE INITIAL 5 MINUTES OF DRIVE, IT OCCURS MOSTLY WHEN WEATHER IS HUMID ( RAINING). THE EPISODE OCCURS WHEN I TRY TO TURN THE STEERING AND RECOVERS AFTER I FORCIBLY TURN THE STIFF STEERING.
Apr 07, 2019
TL* THE CONTACT OWNS A 2003 TOYOTA AVALON. WHILE DRIVING APPROXIMATELY 20 MPH AND MAKING A TURN, THERE WAS A TEMPORARY LOSS OF POWER STEERING WITHOUT WARNING. THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO MANEUVER. THE FAILURE RECURRED NUMEROUS. THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Jan 26, 2016
THE STEERING STARTED TO BIND WHEN IT STARTED GETTING COLD. IT GOT TO THE POINT WHERE IT FELT LIKE NO POWER STEERING EXISTED INTERMITTENTLY. WHILE MAKING TURNS IT WOULD ALSO BIND, MAKING IT HARD TO STRAIGHTEN THE WHEEL BACK AS I AM COMING OUT OF THE TURN, WHICH WAS THE MOST DANGEROUS SITUATION. INITIAL REPAIR SHOP SUGGESTED CHANGING THE SERPENTINE BELTS. THAT DID NOT MAKE A DIFFERENCE. NEXT I TOOK IT TO THE DEALER, WHO REPLACED UPPER STEERING SHAFT. THIS SEEMED TO IMPROVE BUT NOT SOLVE THE ISSUE. I JUST WENT BACK, AND NOW THEY REPLACED THE STEERING RACK AND LOWER SHAFT. NOW IT APPEARS CORRECTED. WHILE LOOKING ON THE WEB, THIS SEEMS TO BE A COMMON OCCURRENCE, SO I FEEL THIS SHOULD QUALIFY AS A SAFETY RECALL. *TR
Jan 26, 2013
2003 TOYOTA AVALON. CONSUMER STATES UNINTENDED ACCELERATION *TGW THE CONSUMER STATED OVER A YEAR AGO, HE WAS DRIVING INTO A GARAGE, WHEN THE VEHICLE SUDDENLY, AND HE HIT A BRICK WALL. THE CONSUMER REALIZED HE ACCIDENTALLY, HIT THE ACCELERATOR, INSTEAD OF THE BRAKE. IN 2003, THE STEERING COLUMN DID NOT TELESCOPE AND TALL DRIVERS, SUCH AS HIM HAD A PROBLEM SELECTING THE DEGREE OF TILT ON THE STEERING COLUMN. BECAUSE HE COULD NOT EXTEND THE STEERING COLUMN, ON THAT OCCASION, HE TILTED THE STEERING WHEEL DOWN, BUT FURTHER THAN HE USUALLY DID. THE RESULT, WAS THAT THE STEERING WHEEL BLOCKED HIS RIGHT LEG FROM MOVING TO THE LEFT.
Sep 20, 2012
+ 6 more complaints for this component
POWER TRAIN
8 complaints
I DROVE INTO A PARKING SPOT, PUT MY CAR INTO PARK & RELEASED MY FOOT FROM THE BRAKE. THE CAR ROLLED BACK AS IF IT WAS IN REVERSE. I APPLIED THE BRAKES, SHIFTED THE GEAR INTO DRIVE & DROVE BACK UP INTO THE SPACE. I PUT THE CAR BACK INTO PARK, RELEASED THE BRAKES, ONLY TO HAVE THE CAR ROLL BACK AGAIN. I PULLED BACK UP INTO THE PARKING SPOT, SHIFTED BACK INTO PARK & THIS TIME PUT ON PARKING BRAKES. I GOT OUT OF THE CAR & WENT INTO THE STORE. WHEN I CAME BACK, MY CAR WOULD NOT START. NOT ONLY WOULD IT NOT START, IT WOULD NOT MAKE ANY SORT OF NOISE (WHICH IS HOW I KNEW IT WASN'T THE BATTERY). I CALLED FOR A TOW & THE TOW TRUCK OPERATOR WAS ABLE TO GET IT TO START IN GEAR NEUTRAL.
Apr 27, 2018
WHEN I TRY TO DEPRESS THE ACCELERATOR OF MY 2003 TOYOTA AVALON, THERE ARE TIMES WHEN I FEEL RESISTANCE. IF I PRESS TO OVERCOME THE RESISTANCE, IT THEN RACES AND DOES NOT RETURN TO NORMAL POSITION. IT HAS HAPPENED MULTIPLE TIMES OVER THE PAST 4 YEARS W/O ANY PATTERN. NOTHING WAS DONE TO CORRECT IT. *TR
Mar 06, 2010
CAR ACCELERATED ON ITS OWN PUT ON BRAKES AND PUT IN NEUTRAL HAS NOT DONE THAT AGAIN WHEN I WENT TO TOYOTA TO REPORT INCIDENT WAS BRUSHED OF HAVE NEVER FELT SAFE IN THIS CAR SINCE. *TR
Feb 10, 2010
THE GAS PEDAL ON OUR 2003 TOYOTA AVALON BEGAN STICKING WHEN CAR WAS 5 YEARS OLD. IT WAS MOST NOTICEABLE WHEN THE CAR WAS STOPPED AND WE WANTED TO BEGIN MOVING. IT BECAME HARD TO DEPRESS UNTIL A GOOD BIT OF PRESSURE, AND THEN THE CAR WOULD LURCH FORWARD OR BACKWARD VERY QUICKLY. WE TRIED LUBRICATING THE PEDAL MECHANISM BUT THAT DIDN'T WORK. THE DEALER SAID THEY FIXED IT AT OUR 100,000 MILE CHECK BUT IT STILL STUCK. THE RECENT PROBLEM WITH TOYOTA GAS PEDALS MAY HAVE BEEN AROUND A LOT LONGER THAN THOUGHT. *TR
Feb 01, 2010
REAR MAIN SEAL LEAK, LARGE AMOUNT. *TR
Feb 28, 2008
+ 3 more complaints for this component
ELECTRICAL SYSTEM
7 complaints
turn off the lights inside panel. The level of heat all the way up, the same with the gasoline level. The internal lights blink. Loss of power.
Dec 05, 2021
TL* THE CONTACT OWNS A 2003 TOYOTA AVALON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V043000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THIS ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PART NOT AVAILABLE. UPDATED 04/06/16*LJ THE CONUSMER STATED THE PART HAD TO BE ORDEDE AND IS NOW AVAILABLE. UPDATED 04/14/16.*JB
Dec 16, 2015
TL* THE CONTACT OWNS A 2003 TOYOTA AVALON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V043000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO DO THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATE 01/13/16 MA UPDATED 01/22/16*JB
Nov 18, 2015
TL* THE CONTACT OWNS A 2003 TOYOTA AVALON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V043000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Oct 02, 2015
I RECEIVED A RECALL NOTICE FOR MY 2003 TOYOTA LAST YEAR. THIS IS MY FLORIDA CAR AND WHEN I RETURNED TO FLORIDA LAST NOV./DEC. I TOOK IT IN FOR RECALL SERVICE TO TOYOTA OF STUART. (5101 SE FEDERAL HWY, STUART, FL TELE. 772466 8300). AT THIS VISIT ,I WAS TOLD PARTS ARE NOT IN AND THEY WOULD CALL ME WHEN PARTS ARRIVE. AFTER WAITING A FEW MONTHS AND NO CALL, I WENT BACK. I THAN WAS TOLD I HAVE TO BRING CAR BACK AGAIN SO THEY CAN MEASURE FOR REPLACEMENT PART. THEN THEY WILL CALL ME BACK FOR RECALL REPAIRS AFTER MEASUREMENT VISIT WHICH THEY NEED TO SCHEDULE. NEVER CALLED AGAIN FOR SCHEDULE--AM I GETTING A RUNAROUND??? *TR
Apr 01, 2015
+ 2 more complaints for this component
SUSPENSION
6 complaints
TL* THE CONTACT OWNS A 2003 TOYOTA AVALON. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, HE EXPERIENCED A SUDDEN LOSS OF CONTROL OF THE VEHICLE. THE CONTACT QUICKLY REGAINED CONTROL AS HE MOVED THE VEHICLE OFF THE ROADWAY. THE VEHICLE WAS TOWED TO A DEALER FOR INSPECTION WHERE THEY STATED THAT THE PASSENGER SIDE SUSPENSION ARM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 113,000.
Nov 16, 2012
2003 TOYOTA AVALON. CONSUMER STATES FRONT END ALIGNMENT PROBLEMS *TGW THE CONSUMER STATED DUE TO THE OUTLANDISH TIRE WEAR, HE HAD TO PURCHASE THREE SETS OF TIRES. THE CONSUMER STATED THE VEHICLE HAD SIX ALIGNMENTS PERFORMED. AFTER THE VEHICLE WAS SOLD, THE CONSUMER WAS INFORMED THE DEALER WAS ABLE TO CORRECT THE DRIFTING TO THE LEFT BY REPAIRING THE STEERING SYSTEM, IN WHICH A RECALL HAD BEEN ISSUED. *JB
Feb 16, 2011
2003 TOYOTA AVALON WITH AN UNUSUAL ROARING NOISE. CONSUMER STATES THAT LEFT REAR WHEEL BEARINGS WERE DEFECTIVE. MECHANIC STATED THEY SEE THAT PROBLEM FROM TIME TO TIME. *KB ACCORDING TO THE SERVICE WRITER, THE BEARINGS WERE NOT SUFFICIENTLY GREASE PACKED WHEN INSTALLED AT THE TIME OF MANUFACTURING. *JB
Jan 03, 2008
WE HAVE OWNED THIS VEHICLE FOR 3 YEARS. THE VEHICLE PULLS TO THE LEFT. THE DEALERSHIP REALIGNED THE VEHICLE SEVERAL TIMES, BUT THIS DID NOT CORRECT THE PROBLEM. WE ALSO HAD A SEPARATE GARAGE WHO SPECIALIZES IN WHEEL ALIGNMENTS, EARLIER THIS YEAR, TRY AND ALIGN IT. HE STATED THAT THE PARTS OF THE VEHICLE THAT CONTROL THIS WERE SWITCHED,( I.E. THE LEFT WHEEL PART WAS IN THE RIGHT WHEEL PART, AND ETC.) WHEN WE TOOK IT BACK TO THE LOCAL DEALERSHIP, THEY STATED THERE WAS NO PROBLEM. THE TIRES ARE IN GOOD CONDITION AND DO NOT EXHIBIT ABNORMAL WEAR AND TEAR. THE VEHICLE STILL PULLS TO THE LEFT. *NM
Aug 18, 2006
DT*: THE CONTACT STATED THE VEHICLE PULLS TO THE LEFT. THE DEALERSHIP REALIGNED THE VEHICLE SEVERAL TIMES, BUT THIS DID NOT CORRECT THE PROBLEM. THE TIRES ARE IN GOOD CONDITION AND DO NOT EXHIBIT ABNORMAL WEAR AND TEAR. UPDATED 05/16/2006 - HAD THIS PROBLEM SINCE THE PURCHASE OF THE VEHICLE. *AK *NM
Apr 11, 2006
+ 1 more complaint for this component
AIR BAGS,VEHICLE SPEED CONTROL
6 complaints
2003, TOYOTA AVALON, BACKING UP, SUDDEN ACCELERATION, POLE STOPPED CAR, BRAKES DIDN'T STOP RACING ENGINE, PUT CAR IN DRIVE, SHOT FORWARD INTO GOLF COURSE, BRAKES WOULDN'T WORK, PUT CAR IN PARK, DIDN'T STOP CAR, HIT TREES, UTILITY POLE, TRIED TO STEER, LITTLE OR NO RESPONSE, TURNED KEY OFF, CAR FINALLY STOPPED, CAR TOTALED, AIRBAGS DID NOT DEPLOY, SEAT BELT ON, BUT IMPACT MADE HEAD HIT LEFT SIDE OF WINDSHIELD, RECEIVED CONCUSSION, OVERNIGHT HOSPITAL STAY. REPORTED TO TOYOTA, THEY WANTED CAR, WE REFUSED TO LET THEM HAVE IT. TOYOTA SENT INSPECTOR HE REFUSED TO OPEN HOOD, OR PUT AUTO ON HOIST TO EXAMINE, REFUSED TO EXAMINE, JUST TOOK PICTURES. THEN TOYOTA ATTORNEY SENT LETTER SAYING THEY COULDN'T SEE FROM THEIR EXAMINATION THAT THE CAR FAILED. HAD 3 WITTINESS THAT TOYOTA INSPECTOR REFUSED TO INSPECT CAR. MY AUTOMOBILE INSURANCE TOTALED AUTO AND SETTLED, THEY TOOK AUTO. *JB
Aug 13, 2005
STEPPED ON BRAKE AND CAR ACCELERATES INTO VERY HIGH SPEED. *JB
Jan 14, 2005
MY MOTHER-IN-LAW WHO ALWAYS WORE HER SEAT BELT WAS DRIVING HOME AT NIGHT AND SOMEHOW RAN OFF THE ROAD HIT A LITTLE CHERRY TREE AND WAS THROWN FROM HER CAR & KILLED HER. THE SIDE NOR THE FRONT AIR BAGS WENT OFF. AND APPARENTLY THE SEAT BELTS FAILED TOO. THE HIGHWAY PARTROL CAN'T FIGURE OUT WHAT HAPPENED.*AK
Nov 30, 2004
WHILE PULLING INSIDE OF A PARKING SPACE, THE VEHICLE SUDDENLY ACCELERATED UNCONTROLLABLY. THE CONSUMER PLACED BOTH FEET ON THE BRAKE PEDAL. BUT VEHICLE CONTINUED TO ACCELERATED. THE CONSUMER TURNED OFF THE VEHICLE IN ORDER TO STOP IT. THE CONSUMER HAD THE VEHICLE TOWED TO THE DEALER FOR INSPECTION BUT MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK WHEN THE VEHICLE WENT OUT OF CONTROL THE LAST TIME, THE CONSUMER HIT A WALL AND THE AIR BAGS DID NOT DEPLOY. *JB
Oct 06, 2004
WHILE DRIVING 5 MPH, THE DRIVER APPLIED THE BRAKE PEDAL AND WITHOUT WARNING THE VEHICLE ACCELERATED UNCONTROLLABLY. THE DRIVER WAS NOT ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND COLLIDED INTO A FENCE. BOTH FRONTAL AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. THE MECHANIC WAS UNABLE TO DUPLICATE THE PROBLEM. *JB
Jul 22, 2004
+ 1 more complaint for this component
ELECTRICAL SYSTEM,AIR BAGS
5 complaints
WE OWN A 2003 TOYOTA AVALON. WE RECEIVED THE SAFETY RECALL NOTICE REGARDING THE SUPPLEMENTAL RESTRAINT SYSTEM (SRS) ELECTRONIC CONTROL UNIT (ECU) FOR THIS VEHICLE IN MARCH OF 2014. THE RED AIRBAG LIGHT IN THE DASH HAS BEEN ON, MAKING THE VEHICLE UNSAFE TO OPERATE. SINCE THIS INVOLVES THE VERY SAFETY AND WELL-BEING OF MY FAMILY, WE CALLED THE LOCAL WEST COVINA DEALER, AT LEAST FOUR (4) TIMES AND MADE AT LEAST ONE (1) DRIVE-IN VISIT, TO GET THIS MATTER RESOLVED. EACH TIME WE WERE TOLD THERE WAS NO ' SRS ECU ' REPLACEMENT PART AVAILABLE. ON OUR LAST ATTEMPT TO REACH OUT TO THEM, WE LEFT A MESSAGE FOR THE SERVICE ADVISOR AT THE WEST COVINA TOYOTA LOCATION AND WAS NOT EVEN GIVEN THE COURTESY OF A RETURN PHONE CALL. WE ARE THOROUGHLY DISAPPOINTED AND FRUSTRATED! SINCE THIS PLACES OUR FAMILY AT GREAT RISK OF HARM AND ENDANGERS THEIR WELL-BEING, OUT OF DESPERATION, WE ARE REACHING OUT TO YOU. IT HAS NOW BEEN OVER TWO (2) YEARS SINCE RECEIPT OF THE INITIAL SAFETY RECALL NOTICE. SURELY, THIS IS SUFFICIENT TIME TO BE ABLE TO RECTIFY THE PROBLEM! PLEASE FEEL FREE TO CONTACT VIA EMAIL AT EITHER [XXX] TO DISCUSS THIS MATTER. OR, YOU MAY REACH OUT TO US BY PHONE AT [XXX](H) OR [XXX] (C). IT IS MY HOPE THAT YOUR ASSISTANCE WILL PROVIDE THE IMPETUS NEEDED TO RESOLVE THIS MATTER. SINCERELY YOURS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *TR
Feb 28, 2016
TL* THE CONTACT OWNS A 2003 TOYOTA AVALON. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V043000 (ELECTRICAL SYSTEM, AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Feb 10, 2016
TL* THE CONTACT OWNS A 2003 TOYOTA AVALON. THE CONTACT RECEIVED RECALL NOTIFICATIONS FROM THE MANUFACTURER RELATED TO THE SUPPLEMENTAL RESTRAINT SYSTEM AND ELECTRONIC CONTROL UNIT. THE PARTS NEEDED TO PERFORM THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE NHTSA CAMPAIGN NUMBERS WERE UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 12/03/15*LJ
Sep 22, 2015
THE ELECTRONIC CONTROL MODULE WENT OUT ON MY 2003 TOYOTA AVALON. I WAS DENIED MY CLAIM FOR REIMBURSEMENT FOR THE $ 760.00 CHARGE AS IT WAS A DEFECTIVE PART. *JS
Dec 03, 2014
TL* THE CONTACT OWNS A 2003 TOYOTA AVALON. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V147000 (ELECTRICAL SYSTEM), BUT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CONSUMER RECEIVED AN AIR BAG RECALL. HOWEVER, SHE WAS INFORMED THE PARTS WERE NOT AVAILABLE . UPDATED 01/21/15. *JB
Sep 19, 2014
SERVICE BRAKES, HYDRAULIC
5 complaints
I OWN A 2003 TOYOTA AVALON. ON TWO SEPARATE OCCASIONS THE ACCELERATOR ON MY CAR GOT STUCK EVEN AFTER I TOOK MY FOOT OFF THE GAS PEDAL. I HAD TO BOTH STOP ON THE BRAKES AND PUMP THE GAS PEDAL TO GET THE CAR FROM CONTINUING TO ACCELERATE. I'VE SINCE REMOVED THE CAR MATS, BUT NOW I'M NOT 100% SURE THAT'S THE PROBLEM. *TR
Feb 22, 2010
DT*: THE CONTACT STATED THE BRAKE, VSC, AND TRACTION OFF LIGHTS ON THE DASH ILLUMINATED AND STAYS ON. THE VEHICLE WAS TAKEN TO THE DEALER 6-7 TIMES. THE BRAKE FLUID WAS FOUND TO BE LEAKING AND WAS REFILLED. THE NEXT TIME IT WAS TAKEN TO THE DEALER A COMPLETE BRAKE JOB WAS PERFORMED BUT THE CONTACT DOES NOT KNOW WHAT PARTS WERE REPLACED. THE DEALER HAS DETERMINED THE PROBLEM CAN NOT BE FOUND AND THE VEHICLE IS STILL LEAKING BRAKE FLUID. *AK UPDATED 7/7//2006 - *NM
Jun 01, 2006
2003 TOYOTA AVALON HAS PROBLEMS WITH VEHICLE'S BRAKE EQUIPMENT.*MR THE CONSUMER STATED WHEN HE PULLED INTO THE DRIVEWAY WITH ABOUT 3 INCHES OF SNOW ON THE GROUND, THE VEHICLE LOST TRACTION AND THE WHEELS BEGAN TO SPIN AND THE VEHICLE LOST ALL FORWARD MOMENTUM. THE CONSUMER BELIEVED THE PROBLEM WAS DUE TO LOSS OF BRAKE FLUID, HOWEVER THE DEALER STATED IT WAS DUE TO OIL SPILLAGE. THE CONSUMER STATED HE IS STILL EXPERIENCING PROBLEMS WITH THE VEHICLE. *JB
Mar 30, 2005
THIS PERTAINS TO A NEW 2003 TOYOTA AVALON LXS BRAKING SYSTEM. AT RANDOM TIMES THE BRAKES APPEAR TO BE AUTOMATICALLY APPLIED. THEY BECOME EXTREMELY HOT AND CAUSE THE VEHICLE TO SHIMMY AND SEVEREL VIBRATE. AFTER THE FIRST INCIDENT IT WAS TAKEN TO THE DEALER, WHO MACHINED THE FRONT ROTORS AND SANDED THE PAD, THE SECOND INCIDENT OCCURRED IN JUNE 03. THE DEALER ROTATED THE TIRES. THE THIRD INCIDENT OCCURRED THE END OF JUNE 03. A REGIONAL SERVICE TECH WAS CALLED BY THE DEALER AND WHILE HE WAS IN THE VEHICLE THE CONDITION OCCURRED AGAIN. THEY REPLACED TH MASTER CYCLINDER & HYD FLUID. IT OCCURRED 4TH TIME ON 29 JULY 03.IT WAS VERY DIFFICIUTL TO DRIVE THE VEHICLE. AGAIN THIS WAS REPORTED TO THE DEALER ON 30 JULY 02. STIL WAINTING ACTION . VEHICLE IS DANGEROUS TO DRIVE WITH THIS CONDITION SINCE THERE IS NOT CONTROL OVER WHEN THE CONDITION OCCURS. AT TIMES IT IS SO BAD IT IS NECESSARY TO STOP. *AK
Aug 03, 2003
CONSUMER STATED AFTER APPLYING FORCE TO BREAK PEDAL TO MAKE A STOP VEHICLE WENT INTO EXTENDED STOPPING. TS ON OTHER OCCASIONS, THE RIGHT FRONT WHEEL LOCKED UP AFTER APPLYING FORCE TO BREAK PEDAL. DEALERSHIP FOUND BRAKE LINES WERE IMPROPERLY INSTALLED. MANUFACTURER NOTIFIED. *TT
Dec 09, 2002
AIR BAGS,SEAT BELTS
4 complaints
TL* THE CONTACT OWNS A 2003 TOYOTA AVALON. WHILE DRIVING ON SEVERAL OCCASIONS, THE SRS WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO BEECHMONT TOYOTA (8667 BEECHMONT AVE, CINCINNATI, OH 45255, (513) 388-3800) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 230,807.
Dec 31, 2018
WE HAVE A 2003 TOYOTA AVALON WHICH WE PURCHASED NEW FROM TOYOTA DEALERSHIP. IT HAS AN OUTSTANDING AIR BAG RECALL DATED JANUARY 27, 2015. WE KEEP GETTING TOLD WE WILL BE NOTIFIED WHEN PARTS ARE AVAILABLE BUT THIS IS GETTING RIDICULOUS. I TALKED TO THEIR SERVICE DEPT AGAIN ON FRIDAY, OCT 23RD AND THEY TOLD ME THEY STILL HAVE NO INFO ON PARTS AVAILABILITY FOR THIS REPAIR. WHAT CAN YOU DO TO GET THIS MOVING?
Oct 26, 2015
NO INCIDENT...YET. I HAVE BEEN ON A WAITING LIST SINCE MARCH 2014 TO TAKE CARE OF THE RECALL ISSUES FOR THE SRS & ECU. THE TOYOTA CORPORATION IS NOT SENDING THE REQUISITE NUMBER OF PARTS OUT FOR THE DEALERSHIP TO MAKE THESE REPAIRS. THIS IS VERY CONCERNING TO ME. THE LATEST LETTER FROM THE CORPORATION SAYS IT IS URGENT I MAKE THESE REPAIRS! WHAT THE... SEND THE [XXX] PARTS OUT. I WOULD APPRECIATE SOMEONE LOOKING INTO THIS FOR US. THANK YOU. *TR INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Apr 04, 2015
MY WIFE WAS DRIVING DOWN THE FREEWAY WHEN THE SEATBELT BEGAN TIGHTENING DOWN ON HER TO THE POINT SHE FELT SHE COULDN'T MAINTAIN HER POSTURE TO DRIVE SAFELY AND BREATH. SHE PULLED OFF THE ROAD AND RELEASED THE SEATBELT. SHE WAS UNABLE TO REFASTEN THE SEATBELT/SHOULDER STRAP. SHE DROVE HOME WITHOUT A SEATBELT. THIS WAS IN ADDITION TO OCCASIONAL FLASHING OF AIRBAG WARNING LIGHT WHICH HAS CONTINUED TO OCCUR SINCE REPLACEMENT OF SEATBELT MECHANISM. *TR
Sep 18, 2014
SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL
4 complaints
2003 TOYOTA AVALON. CONSUMER WRITES IN REGARDS TO VEHICLE SUDDEN ACCELERATION. *SMD THE CONSUMER STATED THE BRAKES LOCKED UP AND THE VEHICLE SUDDENLY ACCELERATED. SHE FRANTICALLY TRIED TO STOP THE VEHICLE, EVEN SHIFTING THE TRANSMISSION INTO PARK, BUT TO NO AVAIL. THE CONSUMER FINALLY CRASHED INTO THREE CARS THAT WERE STOPPED AT A TRAFFIC LIGHT. THE VEHICLE WAS TOTALED.
Aug 15, 2013
TL*THE CONTACT OWNS A 2003 TOYOTA AVALON. THE CONTACT TOOK THE VEHICLE TO THE DEALER TO HAVE THE BRAKES REPLACED. THREE MONTHS AFTER THE BRAKES WERE REPLACED THE VEHICLE ACCELERATED AND CRASHED INTO ANOTHER VEHICLE. THE CONTACT STATED THAT THE VEHICLE BECAME DIFFICULT TO STOP WHEN THE BRAKES WERE APPLIED. THE CONTACT AND THE DRIVER OF THE OTHER VEHICLE WERE INJURED. A LOCAL MECHANIC NOTICED THAT THE BRAKE CALIPERS DID NOT HAVE ANY SCREWS TO HOLD THEM IN PLACE WHILE DRIVING. THE DEALER CONFIRMED THAT THE SCREWS WERE NOT PROPERLY PLACED IN THE CALIPERS. THE CONTACT STATED THE MANUFACTURER WOULD NOT OFFER ANY ASSISTANCE SINCE THE DEALER DID NOT REPAIR THE BRAKES PROPERLY. THE FAILURE MILEAGE WAS 60,000.
Jul 30, 2010
TL* THE CONTACT OWNS A 2003 TOYOTA AVALON. THE CONTACT WAS DRIVING AT APPROXIMATELY 2 MPH INTO THE RESIDENCE DRIVEWAY. THE BRAKE PEDAL WAS ENGAGED, FOLLOWED BY NO POWER RESPONSE. SUDDENLY, THE VEHICLE CRASHED INTO A NEARBY SHED. THERE WAS NO PERSONAL INJURY OR VEHICLE DAMAGE. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON TWO DIFFERENT OCCASIONS FOR THE IDENTICAL FAILURE WHERE THE TECHNICIAN WAS UNABLE TO DETECT THE PROBLEM. THE CONTACT HAD CONCERN OF THE POTENTIAL SAFETY HAZARD INVOLVED. THE FAILURE MILEAGE WAS 87,000. UPDATED 10/20/10 *BF UPDATED 10/21/10
Jul 27, 2010
TL*THE CONTACT OWNS A 2003 TOYOTA AVALON. WHILE DRIVING APPROXIMATELY 20 MPH AND ATTEMPTING TO STOP THE VEHICLE THE CONTACT NOTICED THAT THE ACCELERATOR PEDAL HAD BECOME STUCK TO THE FLOOR AND THE BRAKES WOULD NOT ENGAGE CAUSING THE CONTACT TO CRASH INTO THE REAR END OF ANOTHER VEHICLE. NO ONE WAS INJURED. A POLICE REPORT WAS FILED. THERE WERE NO PRIOR WARNINGS. THE FAILURE MILEAGES WAS 26,245. UPDATED 04/16/10. *LJ UPDATED 10/05/10
Feb 05, 2010
ENGINE AND ENGINE COOLING
4 complaints
TL* THE CONTACT OWNS A 2003 TOYOTA AVALON. THE CONTACT STATED THAT THE ENGINE EXHIBITED SLUDGE. THE CONTACT HAD THE DEALER INSPECT THE VEHICLE WHO CONFIRMED THE SLUDGE BUILDUP IN THE ENGINE BUT THE DEALER DID NOT GIVE A REASON FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 95,000 AND THE CURRENT MILEAGE WAS 100,000.
Aug 26, 2011
TL*THE CONTACT OWNS A 2003 TOYOTA AVALON. WHILE DRIVING APPROXIMATELY 65 MPH ON NORMAL ROAD CONDITIONS, THE VEHICLE RESPONDED SLOWLY WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL INTERMITTENTLY. IN ADDITION, THERE WAS EXCESSIVE OIL CONSUMPTION. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER AND THEY STATED THAT THE FAILURE WAS RELATED TO OIL SLUDGE BUILD UP. THE TECHNICIAN RECOMMENDED THAT THE ENGINE BE REPAIRED OR REPLACED. THE FAILURE OCCURRED ON NINE SEPARATE OCCASIONS. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 88,000 AND CURRENT MILEAGE WAS 100,858.
Feb 10, 2009
TL*THE CONTACT OWNS A 2003 TOYOTA CAMRY. THE CONTACT HEARD A LOUD TICKING AND RATTLING NOISE COMING FROM UNDER THE HOOD WHEN THE VEHICLE WAS STARTED. SHE IMMEDIATELY TOOK THE VEHICLE TO A DEALER AND THEY PERFORMED A DIAGNOSTIC TEST. THE TEST INDICATED THAT THE INTAKE MANIFOLD WAS SEPARATING FROM THE INSIDE. THE DEALER STATED THAT THE VEHICLE HAD TOO MANY MILES TO BE COVERED UNDER WARRANTY. THE VEHICLE HAS NOT BEEN REPAIRED. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 62,000.
Sep 26, 2007
CONSUMER IS LOOSING ENGINE POWER. DEALER WAS CONTACTED. PH
Feb 05, 2003
ENGINE
3 complaints
The contact owns a 2003 Toyota Avalon. The contact stated while driving 40 mph, the vehicle started smoking and the engine stalled. The contact stated no warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with the engine needing to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 96,000.
Jun 01, 2021
THE AUTO SURGES FORWARD AS I'M TRYING TO STOP EITHER AT A STOP LIGHT OR PARKING SPOT. THIS HAS HAPPENED 3 OR 4 TIMES AND MY MECHANIC SAID THE ONLY WAY TO FIX IT WOULD BE FOR IT TO HAPPEN WHILE HE WAS DRIVING IT. THERE'S NO PATTERN TO WHEN IT HAPPENS BUT IT'S SCARY AND I'M AFRAID TO LET MY WIFE DRIVE IT. IT HAPPENED YESTERDAY AS I WAS COMING TO A COMPLETE STOP BEFORE ENTERING A 2 LANE HIGHWAY. THE OTHER TIMES IT HAPPENED WAS PULLING INTO A PARKING SPOT AND APPLYING THE BRAKES TO STOP. I NOW PUT THE CAR IN NEUTRAL WHEN IT HAPPENS AND THE ENGINE IS RACING AWAY. PUTTING MY FOOT ON THE BRAKE ISN'T ENOUGH TO COME TO A COMPETE STOP. I'VE READ OTHER COMPLAINTS ABOUT THIS HAPPENING WITH NO HONEST ANSWER FOR CORRECTING IT. MOSTLY TRAIL AND ERROR. TOYOTA HAS TO KNOW THE ANSWER BUT THERE'S NO SERVICE BULLETINS FROM THEM. I'M AFRAID THAT IT'S GOING TO CAUSE A SERIOUS ACCIDENT OR BODILY INJURY TO ME OR MY WIFE. NHTSB HAS GOT TO LOOK INTO THIS ASAP. P.S. MY CAR HAS 71000 MILES ON IT.
Feb 05, 2019
TESTING API.
Nov 23, 2015
UNKNOWN OR OTHER
3 complaints
TOYOTA INFORMED ME OF SAFETY RECALL 15V-043. IT REQUIRES REPLACING TWO CIRCUIT BOARDS. THE CONDITION IS THAT THE CAR CAN DEPLOY THE AIRBAGS AT ANY TIME WITHOUT WARNING AND WITHOUT ANY IMPACT. TODAY, AFTER WAITING 90 DAYS THE PARTS STILL HAVE NOT ARRIVED. TOYOTA DEALER (JOSEPH AIRPORT TOYOTA) IS UNABLE TO TELL ME WHEN THEY WILL ARRIVE. TOYOTA CORPORATION IS UNABLE TO TELL ME WHERE I AM ON THE WAITING LIST. MY LOCAL DEALER TRIES TO HELP BUT THEY CAN'T DO ANYTHING. THIS IS MY WIFE'S CAR AND SHE NOW REFUSES TO DRIVE IT. SHE IS AFRAID IN IT. WE NEED TO GET THIS FIXED QUICK. IS THERE ANYTHING THAT CAN BE DONE? A COMPANY LIKE TOYOTA SHOULD SURELY HAVE SOME INFORMATION THEY COULD PROVIDE REGARDING THIS PART. IT DOES NOT TAKE THREE MONTHS TO MAKE THESE PARTS!
Jul 18, 2016
I RECEIVED A URGENT SAFETY RECALL NOTICE FOR SUPPLEMENTAL RESTRAINT SYSTEM (SRS) ELECTRONIC CONTROL UNIT (ECU) ON APRIL 2, 2015 (INTERIM NOTIFICATION) TO DATE NO FOLLOW-UP NOTIFICATION HAS BEEN RECEIVED.
Oct 02, 2015
ON THE NIGHT OF 6/20, I WAS DRIVING DOWN IN LOS ANGELES WESTWOOD AREA NEAR GAYLEY AVENUE AND WILSHIRE BLVD, MY CAR SUDDENLY SLOWED DOWN THEN STOPPED. THEN THERE WAS A LOT OF SMOKE COMING OUT FROM THE HOOD, THEN TUNED TO FLAME. THIS HAPPENED 2 MONTHS AFTER I BROUGHT MY CAR TO TOYOTA OF GLENDALE FOR RECALL SERVICES RELATED TO WIRE HARNESS AND IGNITION BRACKET.
Jun 24, 2015
TIRES
3 complaints
DURING THE DRIVE TO FLORIDA, A HARD BRAKE (NO SKID) AND STEER TO THE LEFT WAS NECESSARY. IMMEDIATELY FOLLOWING THAT, THE STEERING BECAME SHAKY AND A ROAD RUMBLING NOISE WAS NOTICED. AFTER SETTLING IN, WE TOOK THE CAR TO A FIRESTONE DEALER AND THEY RE-BALANCED THE TIRES. THAT DID NOT STOP THE SHAKY STEERING WHEEL OR THE ROAD NOISE. ONE WEEK LATER, WHILE CHANGING LANES, THE TIRES RAN OVER LANE DIVIDER BUMPS AND A BLOWOUT OCCURRED. REPLACED THE FLAT TIRE WITH THE SPARE (FULL SIZE) AND IMMEDIATELY, THE ROAD NOISE CEASED AND THE STEERING WHEEL WAS PERFECTLY NORMAL. I INSPECTED THE TIRE AND FOUND A 2 INCH RIP/GAP IN THE CENTER OF THE TREAD. WENT BACK TO THE FIRESTONE DEALER AND WAS TOLD I HAD RUN OVER A SOME KIND OF SHARP ROAD HAZARD. I BELIEVE THE BELT BENEATH THE TREAD HAD FAILED. *TR
Jan 02, 2015
2003 TOYOTA AVALON WITH A TIRE REPAIR AND REPLACEMENT. CONSUMER STATES THAT THE TIRE WAS REPAIRED DUE TO PUNCTURE. THEN THE TIRE WAS REPLACED AND THE NEW TIRE AND THE OLD TIRES WERE THEN FILLED WITH NITROGEN. *KB THE CONSUMER STATED THE TIRES FRONT TIRES WERE LEAKING AIR. HE RE-FILLED THEM WITH AIR. WHILE DRIVING, THE RIGHT FRONT TIRE EXPLODED AS A RESULT OF THE TIRE BEING FILLED WITH NITROGEN. *JB
Jul 18, 2008
VEHICLE'S ODOMETER AND SPEEDOMETER IS OFF. *MR EXTRA EQUIPMENT WAS ADDED BY THE MANUFACTURER (16 INCH TIRES AS OPPOSED TO STANDARD 15 INCH TIRES) WHICH RESULTED IN THE SPEEDOMETER/ODOMETER PROBLEM. THE CONSUMER REQUESTED A FIX, REFUND OR REPURCHASE OF THE VEHICLE. *SC *JB
Jun 23, 2004
STRUCTURE
3 complaints
BACK HATCH UNLOCKED AND FLEW OPEN ON HIGHWAY WHILE I HAD CUSTOMERS IN MY 4 RUNNER. PULLED OVER AND TRIED TO SHUT...WOULD NOT SHUT. HAVING TO DRIVE NOW WITH BACK TAILGATE TIED SHUT. EXHAUST COMES IN THROUGH BACK OF VEHICLE. HAVING REPAIRED ON 10/24 FOR A COST OF OVER $400! *TR
Oct 21, 2007
WHILE DRIVING 100 MILES OR MORE INSTRUMENT PANEL GLASS GETS HOT. CONSUMER IS CONCERNED THAT THIS CONDITION CAN CAUSE A FIRE. THE DEALER INDICATED TO THE CONSUMER THAT THEY HAVE RECEIVED SEVERAL COMPLAINTS ON THIS PROBLEM, BUT RECOMMENDED TO KEEP DRIVING THE VEHICLE. *AK THE DEALER DID NOT OFFER TO REPAIR THE PROBLEM. *SC *JB
Dec 10, 2003
THE PAINT SEEMS TO BE CHIPPING VERY EASILY ON MY NEW AVALON WITH THE DESERT SAND MICA COLOR. YOU WOULD THINK I DROVE BEHIND GRAVEL TRUCKS THE WHOLE TIME I'VE HAD IT. AND I'VE ONLY HAD IT FOR 6 MONTHS, AND 8500 MILES. LOOKING AT IT YOU'D THINK IT HAD A LOT MORE MILES ON IT. *LA
Oct 06, 2003
AIR BAGS,SEATS
2 complaints
TL* THE CONTACT OWNS A 2003 TOYOTA AVALON. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED. THE CONTACT CALLED A LOCAL DEALER (PUEBLO TOYOTA, 2220 U S 50 W, PUEBLO, CO 81008) WHERE IT WAS DIAGNOSED THAT THE DRIVER'S SEAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 174,457.
Feb 23, 2018
TL*THE CONTACT OWNS A 2003 TOYOTA AVALON. UPON STARTING THE VEHICLE THE AIR BAG LIGHT ILLUMINATED ON THE DASHBOARD. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON NUMEROUS OCCASIONS WHERE IT WAS REPAIRED. THE FAILURE CONTINUED TO RECUR SO THE VEHICLE WAS TAKEN BACK TO AN AUTHORIZED DEALER WHERE HE WAS INFORMED THE FRONT DRIVERS SIDE SEAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 58,000.
Aug 30, 2010
STEERING,ELECTRICAL SYSTEM
2 complaints
LETTER FROM SENATOR TED CRUZ RE: CONSTITUENT AND TOYOTA REFUSING TO PAY FOR A RECALL REPAIR DONE ON HIS 2003 TOYOTA AVALON (MAILED TO AUSTIN, TX OFFICE ATTN: SUSANNA SOVRAN). *SMD THE CONSUMER STATED THE VEHICLE BROKE DOWN TWICE, AND IT HAD TO BE TOWED. THE REPAIR SHOP REPLACED THE IGNITION CYLINDER AND SWITCH HOUSING ASSEMBLY, AT A COST OF $430.00. TWO MONTHS LATER, THE CONSUMER RECEIVED A RECALL NOTICE REGARDING AN ISSUE WITH THE STEERING COLUMN UPPER BRACKET. THE CONSUMER WENT TO THE DEALER, IN REGARDS TO THE RECALL, AND ASK IF THE RECALL WAS FOR THE IGNITION SWITCH, AND THE DEALER STATED NO. WHEN THE CONSUMER REQUESTED TO SEE THE PART THAT WAS REPLACED, HE NOTICED IT WAS THE SAME PART, THAT WAS REPLACED IN HIS VEHICLE TWO MONTHS PRIOR. THE CONSUMER WAS DENIED REIMBURSEMENT, IN WHICH THE LETTER STATED THE VEHICLE DID NOT MEET THE CRITERIA, FOR REIMBURSEMENT UNDER THE SPECIAL SERVICE CAMPAIGN GOODWILL.
Nov 27, 2013
ON THIS DATE THE CAR WAS RECALLED FOR A STEERING COLUMN UPPER BRACKET REPLACEMENT. TODAY MARCH 19TH, WE TOOK THE VEHICLE TO OUR REGULAR MECHANIC FOR FRONT BRAKES AND TO CHECK BECAUSE THE KEY WILL COME OUT OF THE IGNITION WHEN THE CAR IS TURNED OFF AND IN DRIVE OR REVERSE RATHER THAN PARK. IT WAS ALSO POINTED OUT TO US BY OUR MECHANIC THAT THE STEERING WHEEL NO LONGER LOCKS WHICH HAS BEEN THE CASE SINCE THEY DID THE RECALL WORK BUT WE JUST REALIZED TODAY. HE THEN PROCEEDED TO TELL US ABOUT THE RECALL AND WE EXPLAINED WE HAD TAKEN IT IN FOR THE BRACKET. SO, IN SHORT, SINCE TOYOTA REPLACED THE BRACKET ON THIS RECALL, THE STEERING WHEEL NO LONGER LOCKS AND THE KEY WILL COME OUT IN DRIVE WHEN THE CAR IS TURNED OFF, WHICH SHOULD NOT OCCUR. *TR
Mar 19, 2013
STEERING,VEHICLE SPEED CONTROL
2 complaints
75 N TRAVELING 65 MPH THERE WAS A LOUD SNAP UNDER CAR. CAR TRIED TO VEER TO LEFT SEVERAL TIMES PULLED BACK THOUGHT IT WAS UNDER CONTROL WHEN SPEED INCREASED CAR DARTED RIGHT HEAD ON INTO RETAINING WALL BOUNCED OFF DID 2 1/2 360 DEGREE SPINS HIT WALL AGAIN BROADSIDE AND FINALLY CAME TO STAND STILL. WHEN SPEED INCREASED AND CAR SHOT TO RIGHT ALL CONTROL WAS LOST. *TR
Jan 05, 2013
WHILE IN PARKING LOT, PLACED CAR IN REVERSE. THE CAR ACCELERATED ACROSS THE PARKING LOT, JUMPING A CURB AND HITTING A 2 FOOT HIGH POLE IN NEXT PARKING LOT. BRAKING HAD NO EFFECT. ATTEMPT TO SHIFT INTO NEUTRAL FAILED. STEERING ALSO FAILED. CAR TOWED TO COLLISION CENTER SUBSEQUENTLY TOTALED BY INSURANCE COMPANY. CAR HIT WITH SUCH FORCE, IT WAS WRAPPED AROUND POLE AND RESTING ON TOP OF POLE. WRIST OF DRIVER HURT - HAD TO SEEK ATTENTION FROM EMTS AND GO TO EMERGENCY ROOM. UNDER ORTHOPEDIC SPECIALIST CARE CURRENTLY. PASSENGER IN BACK SEAT, 20 YR OLD, HAS NECK STRAIN AND HEADACHE CONCERNS.
Dec 31, 2010
ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL
2 complaints
2003 TOYOTA AVALON. CONSUMER STATES PROBLEMS WITH GAS PEDAL AND IDLE RUNNING TOO HIGH *TGW THE CONSUMER STATED THE VEHICLE WOULD IDLE HIGH AT TIMES AND THEN TOO LOW, TO THE POINT WHERE THE VEHICLE WOULD NOT STAY ON. THE PROBLEM WAS INCONSISTENT, BUT RECURRING. THE CONSUMER ALSO STATED THE ACCELERATOR PEDAL WAS MOUNTED TOO HIGH.
Feb 15, 2011
OUR 2003 TOYOTA AVALON HAS EXPERIENCED SEVERAL OCCURRENCES OF SUDDEN ACCELERATION. MY WIFE TOOK THE CAR TO OUR TOYOTA DEALER AND BOTH TIMES THEY SAID THAT IT WAS DUE TO THE FLOORMAT STICKING UNDER THE GAS PEDAL. THE MAT WAS REMOVED AND IT STILL HAS THE PROBLEM. WHILE I WAS DRIVING IT DOWN THE HIGHWAY, I LET OFF THE GAS TO SLOW DOWN AND IT STARTED TO SPEED UP. I PUT THE CAR INTO NEUTRAL AND THE ENGINE STARTED TO REV UP AND DOWN FROM 1000 RPM TO 2500 RPM. THIS CONTINUED FOR A COUPLE OF MINUTES UNTIL I WAS FORCED TO PULL OVER TO THE SIDE OF THE ROAD AND TURN THE ENGINE OFF AND RESTART IT. (THIS IS ALWAYS THE FIX...TURN OFF THE ENGINE AND RESTART IT. IT SEEMS TO RESET THE COMPUTER). THIS PROBLEM STARTED OVER A YEAR AGO AND CONTINUES TO OCCUR ALMOST MONTHLY. THIS VEHICLE IS NOT INCLUDED IN THE RECALL AND EVEN IF IT WAS, I DON'T FEEL THAT THE PROBLEM HAS A FIX, YET. WE HAVE TO CONTINUE TO DRIVE THE CAR BECAUSE WE CAN'T AFFORD ANOTHER ONE AND THE RESALE VALUE HAS PLUMMETED. JUST LAST WEEK MY WIFE WAS STOPPED BY A DPS OFFICER FOR SPEEDING FROM A STOP LIGHT. SHE DID NOT EVEN HAVE HER FOOT ON THE GAS PEDAL. SHE EXPLAINED WHAT HAD HAPPENED AND WAS NOT TICKETED. *TR
Feb 25, 2010
POWER TRAIN,VEHICLE SPEED CONTROL
2 complaints
TL* - THE CONTACT OWNS A 2003 TOYOTA AVALON. WHILE DRIVING 15 MPH INTO A PARKING LOT THE VEHICLE ACCELERATED WITHOUT WARNING AND THE DRIVER LOST CONTROL. THE FAILURE MILEAGE WAS 16930. THE VEHICLE WAS DIAGNOSED FOR A SECOND OPINION, HOWEVER, THE DEALER STATED THAT THE VEHICLE WAS OPERATING NORMALLY. THE CURRENT MILEAGE WAS 17000.*AK UPDATED 04/12/07. *JB
Mar 19, 2007
CAR STALLS (GAS PEDAL DOES NOT RESPOND) WHEN TURNING INTO TRAFFIC. ALSO WHEN SLOWING TO A LOW SPEED AND THEN ACCELERATING. THIS HAS CAUSED US TO ALMOST BE HIT SEVERAL TIMES IN THE SIDE AND IN THE REAR. MOST OF THE TIME WHEN THIS HAPPENS THE CAR WITH TIRE MARKS LIGHT ON THE INSTRUMENT PANEL COMES ON AND FLASHES. THERE IS NO WAY TO PREDICT WHEN THIS SUDDEN LOSS OF THE ACCELERATOR WILL HAPPEN. IT IS VERY DANGEROUS. THIS HAPPENS AT LEAST ONCE ALMOST EVERY TIME WE DRIVE. ALSO SOMETIMES WHEN YOU START THE CAR AND BEGIN TO GO YOU HEAR DINGING SOUNDS AND FEEL AND HEAR BUMPS AND GRINDING NOISES. 2 LIGHTS COME ON IN THE INSTRUMENT PANEL WHEN THIS HAPPENS. 1 READS VSC TRAC AND THE OTHER READS TRAC OFF. IF YOU STOP AND RESTART THE ENGINE IT WILL EVENTUALLY STOP DOING IT. SOMETIMES THIS IS AFTER 1 RESTART AND SOMETIMES IT HAS TAKEN 5 AND 6. ON DAY IT WOULD NOT STOP NO MATTER HOW MANY TIMES YOU RESTARTED AND WE HAD TO DRIVE WITH LIGHTS ON. THIS HAS HAPPENED ABOUT 10 DIFFERENT TIMES.
Feb 15, 2003
STEERING,SUSPENSION,ELECTRICAL SYSTEM
1 complaint
What component or system failed or malfunctioned, and is it available for inspection upon request? 1- AUG 2020- MEGA MOTERS- PURCHASSED AUTO- CARFAX AND AUTO GURO- RECOMMENDED THIS VEHISCAL AND SALES PITCH INCLUDED THESE COMPANIES- HE SAID HE DOES GOOD BUSINESS- HE SAID HE WILL FIX ALL ISSUES IF THE ISSUE WAS WITH-IN 30 DAYS- CAR DROVE FINE- HE PUT AN INSPECTION STICKER- IT DID NOT SMOKE THEN BECAUSE HE HAD A HELPER WHO STARTED THE CAR AND PLACED INSPECTION STICKER READIN 10;2021? BUT IT WAS AUGUST 2020? THE HELPER DROVE IT TO THE FRONT OF THE DEALERSHIP- AFTER I PAID 7000.00 AND THUS DID NOT SEE START UP SMOKE AT THE DEALERSHIP 2. AT START UP - TOOK MY TWO SISTERS FOR A TEST DRIVE- GREY SMOKE- SAME DAY- AS PURCHASSED - SHOCK ISSUES-SUSPENTION AND DEALER- MY SISTER WAS DRIVING AS i CALLED TO TELL HIM i LOVED THE CAR AND IT SEEMED TO RUN FINE- EXCEPT FOR THE SMOKE ANDRED OIL LIGHT AND THE SHOCKS- SUSPENTION- UNCOMFORTABLE SCRAPING SOUND- I WILL FIX- AS HE SAID HE FORGOT TO PUT THE NEW OIL CAP ON OIL AND SENSOR- HE SAID HE WOULD PLACE THE TIRE SHOCKS TO FIX SUSPENTION. 2- I LIVE FAIRLY CLOSE- AND ONLY DRIVE SHORT DISTANCE- LIGHT OF OIL CAME ON- BUT GAGES READ NORMAL- MILES WERE AT 9800, DROVE FINE- JUST WAS CONCERNED ABOUT THE LOUD SCRAP SOUND ON ANY DIPS ON ROAD AND THE SMOKE- AT START UP - AND DEALER AT MEGA MORTOR- SAID- TO BRING IT IN HE FORGOT TO PUT A SENSOR AND THE SHOCKS HE HAS THEM AT THE SHOP AND THE NEW OIL CAP- 2 RETURNED THE FOLLOWING MORNING- NO ONE WAS AT THE SHOP- I CALLED HIM HE SAID HE WOULD BE THERE AT 10 AM- - THE CAR SMOKED AT START INCREASED- - HE WAS NOT THERE AT 1030AM- CALLED HIM HE SAID HE COULD NOT FIX IT AS HE WAS BUSY- HE ASKED ME TO COME IN THE NEXT DAY- i CALLED NO ANSWER- CALLED AGAIN- AND HE SAID HE NEEDED ME TO BRING IT SATURDAY MORNING- AND HE WILL FIX- HE WAS RUDE AND SAID HE WAS BUSY- IT WAS SEPTEMBER- AND THE CAR IS HAZARD- IT STOPPED ON MY WAY INTO HIS SHOP AND GOT IT HOME- I GOT COVID 10-2020 TO 4/2020- LONGHAUL-
May 24, 2021
EXTERIOR LIGHTING,VEHICLE SPEED CONTROL,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
1 complaint
TL* THE CONTACT OWNS A 2003 TOYOTA AVALON. THE CONTACT STATED THAT THE REAR BRAKE LIGHTS WERE PERMANENTLY ILLUMINATED. THE VEHICLE WAS TAKEN TO KENDALL TOYOTA (10943 S DIXIE HWY, MIAMI, FL 33156) WHERE IT WAS DIAGNOSED THAT THE REAR BRAKE LIGHT SENSOR WAS DAMAGED AND NEEDED REPLACEMENT. THE BATTERY WAS ALSO REPLACED. AFTER THE VEHICLE WAS REPAIRED, THE BRAKE PEDAL TRAVELED ALL THE WAY DOWN TO THE FLOORBOARD AND THE VEHICLE DID NOT ACCELERATE. FOR THE PAST YEAR AND A HALF, A STRONG ODOR OF FUEL WAS PRESENT INSIDE THE CABIN. THE VEHICLE WAS TAKEN TO SEVERAL INDEPENDENT MECHANICS, BUT THE CAUSE OF THE ODOR COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND A COMPLAINT WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.
Feb 27, 2019
VISIBILITY/WIPER
1 complaint
WINDOW WIPER MOTOR NEEDS TO BE REPLACED. ON MARCH 30 , 2016, THE DEALER ORDERED THE PART AND MADE US PAY$342.00 DEALER HAS REPEATEDLY DELAYED AND FINALLY TOLD US TO CALL TOYOTA.WE DID. TOYOTA SAID THEY STOPPED MAKING THE PART BUT HAD TO START AGAIN BECAUSE SO MANY WIPER MOTORS FAILED. NOW THEY ARE OUT OF THEM AGAIN AND DON'T KNOW WHEN THEY WILL GET THEM IN. MY DAUGHTER IS DRIVING THIS CAR WITH NO WINDSHIELD WIPER SERVICE AND HAS A CHILD TO DRIVE TO SCHOOL. TOYOTA SUGGESTED WE RENT A CAR BUT WOULD NOT HELP PAY FOR IT. THEY SAID THEY ONLY HELP SPECIAL CUSTOMERS WITH RENTALS BUT I DON'T KNOW HOW TO QUALIFY. WE HAVE A DANGEROUS SITUATION AND JAY (WHO WOULDN'T GIVE HIS LAST NAME)AT TOYOTA WAS FLIPPANT AND SAID WE HAD AN OLD CAR. HIS NUMBER IS 18003314331 EXR [XXX] CASE NUMBER [XXX]1 IN NAME OF [XXX] AND HE WAS NOT ONLY NO HELP BUT NASTY AS WELL. I DON'T KNOW WHERE TO TURN TO GET THIS PART OR A DELIVERY DATE AND ACCORDING TO [XXX], MANY OTHER TOYOTA OWNERS HAVE HAD THIS SAME PROBLEM. I HOPE YOU CAN HELP US SO WE CAN GET TOYOTA TO TAKE SOME ACTION [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
May 27, 2016
STEERING,ELECTRICAL SYSTEM,AIR BAGS
1 complaint
THE RECALL NOTICES WAS RECEIVED IN APRIL, 2015. BUT THE PART NEEDED TO FIX THE PROBLEM WAS NOT AVAILABLE. THE RECALL NOTICES SAID "TOYOTA IS PREPARING SUFFICIENT PARTS TO SUPPORT INSTALLATION OF SUB-WIRE HARNESS....WE WILL SEND ANOTHER NOTIFICATION WHEN PREPARATION ARE COMPLETE". MY CONCERN IS THAT ME AND MY FAMILY ARE CURRENTLY DRIVING AROUND IN AN UNSAFE VEHICLE. THE RECALL NOTICE WENT ON TO SAY "THE FRONT AIRBAG AND/OR SEATBELT PRETENSIONERS COULD INADVERTENTLY DEPLOY" MY QUESTION IS WHEN IS THIS PROBLEMS GOING TO BE FIXED. I HAVE NOT TAKING THIS CAR ON A MAJOR TRIP SINCE THIS RECALL BECAUSE I FEEL MY FAMILY IS AT RISK. I WOULD APPRECIATE A RESPONSE TO THIS INQUIRY. THIS RECALL CORRECTION NEED TO BE COMPLETED. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Jan 29, 2016
SEAT BELTS
1 complaint
TL* THE CONTACT OWNS A 2003 TOYOTA AVALON. THE CONTACT STATED THAT THE SEAT BELT WARNING LIGHT ILLUMINATED INTERMITTENTLY, WHILE THE VEHICLE WAS BEING DRIVEN. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 99,000.
Dec 21, 2015
SERVICE BRAKES,ENGINE
1 complaint
TESTING API
Nov 09, 2015
ELECTRICAL SYSTEM,AIR BAGS,UNKNOWN OR OTHER
1 complaint
TOYOTA HAS KNOWN OF THIS PROBLEM FOR YEARS AND HAS WORKED ON THE CAR LAST YEAR TO GIVE A TEMPORARY FIX, NOW A FEW MONTHS AGO TOYOTA SENDS YET ANOTHER RECALL FOR SAME PARTS, BUT YET THE DEALERS NOR TOYOTA HAS ANY IDEA OF WHEN THIS WILL BE AVAILABLE, MEANWHILE WE DRIVE AROUND IN FEAR OF UNNECESSARY DEPLOYMENT OF AIRBAG. WE HAVE BEEN IN CONTACT WITH TOYOTA AND ALL THE LOCAL DEALERS AND NO ONE CAN TELL US ANYTHING, BUT ON THE NEWS THE REPORTS SAY THE AIRBAGS ARE BEING REPLACED
May 26, 2015
SERVICE BRAKES,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
THE ENGINE STARTED COLD AND REVVED TO 2500 RPM AND THEN OSCILLATED BETWEEN 2500 AND ABOUT 3000 RPM AND NEVER SLOWED DOWN. I PUT THE CAR IN DRIVE AND DROVE IT THE BLOCK AND A HALF TO MY HOUSE USING THE BRAKE TO STOP AT THE ONLY STOP SIGN ON THE ROUTE BUT STOPPING WAS DIFFICULT. THE NEXT MORNING I EXPERIENCED THE SAME ULTRA-FAST IDLE AND DROVE THE CAR ON AN ERRAND THAT WAS ABOUT 2 MILES DISTANT. THE SAME PATTERN PERSISTED BUT THE BRAKES WERE HEATING UP AND SMELLING FROM FREQUENT USE IN KEEPING THE CAR WITHIN THE CITY SPEED LIMIT. IT ALSO STRESSED THE AUTOMATIC TRANSMISSION WHILE BRAKING AGAINST THE FAST MOTOR. I STARTED SHIFTING FROM DRIVE TO NEUTRAL AND COASTING TO CONTROL THE SPEED WHILE THE ENGINE SPEED OSCILLATION CONTINUED. I PARKED THE CAR BACK HOME AND HAD A TOW TRUCK TAKE IT TO MARIETTA TOYOTA WHERE THE DIAGNOSIS WAS TO REPLACE THE IDLE CONTROL MOTOR AT A COST OF $669.00 LESS A $99.00 NEGOTIATED DISCOUNT. THAT SERVICE SOLVED THE PROBLEM BUT THE PROBLEM HAD THE POTENTIAL TO OVERHEAT THE BRAKES, CAUSE ONE TO COAST IN NEUTRAL WITHOUT IDEAL CONTROL OF THE CAR IN AN EMERGENCY, ETC. *TR
Jan 10, 2015
AIR BAGS,STRUCTURE
1 complaint
WENT OFF ROAD TO MISS DEER, AIR BAG, RECENTLY TO TOYOTA FOR RECALL ON AIR BAGS, DID NOT INFLATE OR DEPLOY. *TR
Jan 02, 2015
ELECTRICAL SYSTEM,AIR BAGS,ENGINE
1 complaint
ELECTRONIC CONTROL MODULE (ECM) ISSUE: PROBLEM W/ INTERMITTENT WARNING LIGHTS FOR AIR BAG SOME TIME AGO (RESEARCHING DATE)- TOOK VEHICLE TO DEALERSHIP. NO MORE LIGHT, BUT VEHICLE BEGAN STALLING/LOSING POWER WHILE DRIVING- RARELY, BUT BECAME MORE FREQUENT OVER TIME. INSTRUMENT PANEL/CHECK ENGINE LIGHTS WILL ILLUMINATE- NOW EVERY MINUTE OR SO WHILE DRIVING. OTHER PEOPLE HAVE SAME PROBLEM- NHTSA ID 10605681. TOOK VEHICLE TO DEALER LATE MAY. DEALER ON PHONE W/ TOYOTA MULTIPLE TIMES + HAD TECH FROM ANOTHER DEALER COME AND LOOK AT VEHICLE - COULD NOT FIGURE OUT WHAT WAS WRONG. DEALER NOW SAYS THE ECM FAULTY. NOT REPAIRED, BUT DEALER WANTS TO CHARGE 8HRS OF DIAGNOSTIC TIME AND NOT REPAIRED - CAN DEALER CHARGE IF RECALL ITEM? MY CONCERN IS THAT PROBLEM IS MORE THAN AIR BAGS- FAULTY ECM RESULTS IN LOSS OF POWER/CONTROL WHEN ENGINE SHUTS DOWN, STALLS OR EXPERIENCES INTERMITTENT LOSS OF POWER- VEHICLE NO LONGER SAFE TO OPERATE. I CANNOT DRIVE IT; I CANNOT SELL IT. CALLED TOYOTA, ASKED FOR PART # OF RECALLED SRS/ECM- WAS TOLD ONLY LOCAL DEALER HAS PART NUMBERS. THEY TOOK INFORMATION AND TRANSFERRED ME TO "TOYOTA CORPORATE"- OPERATOR ID'D AS TOYOTA CORPORATE ASKED QUESTIONS, INDICATED THEY HAD DOCUMENTED MY FILE. WHEN I ASKED OPERATOR TO CONFIRM ITEMS OPERATOR HAD CHOSEN TO DOCUMENT, OPERATOR REFUSED TO RESPOND TO MY REQUESTS FOR CONFIRMATION- I ASKED FOR SUPERVISOR- WAS TOLD "NO SUPERVISOR" THERE. OPERATOR THREW ME ON HOLD (ON HOLD FOR OVER 30 MINUTES W/ CORPORATE THEN TRANSFERRED ME TO NHTSA W/OUT OPERATOR EVER COMING BACK ON THE LINE PRIOR TO TRANSFER (NHTSA CONF # AVAILABLE). "CORPORATE" INDICATED THAT TOYOTA HAS NO CONTROL OVER DEALERS- THEY CAN CHARGE WHATEVER THEY WANT TO DIAGNOSE EVEN IF RELATED TO RECALL NOTICE. LOSS OF USE OVER 1 MONTH. DEALER SAID NO NEW ECM REPLACEMENT PART AVAILABLE. PRETTY SURE RECALL REMEDY INADEQUATE. *TR
Jul 10, 2014
AIR BAGS,STRUCTURE,ENGINE
1 complaint
I WAS INVOLVED IN A COLLISION WHERE MY PASSENGER SIDE FRONT TIRE CAME OFF OF A LEDGE IN A CONSTRUCTION ZONE AT WHICH POINT I LOST CONTROL OF THE VEHICLE. THERE WAS NO BARRIER IN PLACE ON THAT SIDE. I CHOSE TO DIRECT MY VEHICLE TOWARD THE MUD PIT ON THE RIGHT OF THE ROAD. I CORRECTED TO THE RIGHT CAUSING THE VEHICLE TO GO OFF OF THE ROAD AND NOSE DIVE THROUGH THE FIRST MUD/DIRT EMBANKMENT. I EXPECTED THE AIRBAGS TO DEPLOY ON BOTH SIDE AND FRONT TAKING THE SPEED AND FORCE OF THE COLLISION WITH THE FIRST EMBANKMENT AND THE YAW OF THE VEHICLE IN THE AIR. I WAS ATTEMPTING TO CONTROL THE VEHICLE STILL AT THIS TIME AT WHICH POINT I HAD NOW LANDED REAR BUMPER FIRST AND A BIT SIDEWAYS ON A 2ND EMBANKMENT. THIS THEN LAUNCHES THE FRONT OF THE VEHICLE AIRBORNE FINALLY COMING TO REST IN A MUD AND GRAVEL DRIVE WAY OF AN INDIVIDUAL WHO LIVES OFF OF THE HIGHWAY. THE VEHICLE LOST ALL OF IT'S TRANSMISSION FLUID ALMOST IMMEDIATELY THROUGH SOME OPENING IN THE BOTTOM OF THE VEHICLE AND THE HEADLIGHTS WERE NOT DAMAGED BUT AFTER FURTHER RESEARCHED I HAD DETERMINED THAT THE IMPACT SENSORS ARE ACTUALLY LOCATED IN THE FRONT BUMPER OF THE VEHICLE. 2 WERE INJURED IN THE ACCIDENT WHICH WERE MYSELF, THE DRIVER, AND MY DRIVER'S SIDE REAR PASSENGER WHO WAS WEARING A SEAT BELT BUT NOT PROPERLY. SHE HAD THE LAP PORTION OF THE BELT ON BUT THE SHOULDER PORTION BEHIND HER. SHE IS A 20 YEAR OLD ADULT FEMALE.I AM A 19 YEAR OLD MALE AND HAD MINE ON PROPERLY. SHE HIT HER HEAD TWICE ON MY HEADREST. I WAS THROWN INTO THE SIDE OF MY DOOR AND THEN THE STEERING WHEEL, THEN BACK AGAINST THE DOOR RESULTING IN BRUISED RIBS. IF THE VEHICLE'S AIRBAG SYSTEM WERE TO HAVE DEPLOYED PROPERLY THERE WOULD HAVE BEEN A BARRIER BETWEEN ME AND THE DOOR WHICH CAUSED MY BRUISED RIBS ON MY LEFT SIDE. THERE IS A KNOWN AIRBAG RECALL ON MY VEHICLE FOR WHICH TOYOTA WHICH I HAVE NOT BEEN NOTIFIED OF A SOLUTION FOR AT THIS TIME. *TR
Jun 02, 2014
FUEL SYSTEM, GASOLINE,AIR BAGS
1 complaint
THE SUBJECT OF THIS COMPLAINT IS MY 2003 TOYOTA AVALON LX WHICH HAD A TOTAL MILEAGE OF APPROXIMATELY 17,100 MILES. THIS VEHICLE WAS LAST SERVICED AT 9,000 MILES PLUS. ON APRIL 29, 2014 THE SUBJECT VEHICLE WAS PARKED IN THE BACK PARKING LOT OF A SMALL MINI MALL AT 3601 E. FOOTHILL BLVD.,PASADENA, CALIFORNIA. AFTER WE FINISHED SHOPPING AT THE MINI MALL, WE RETURNED TO THE OUR VEHICLE AND STRAPPED OURSELVES IN THE CAR WITH OUR SEATBELTS. WHEN I TURNED ON THE IGNITION OF THE SUBJECT VEHICLE I HAD MY LEFT FOOT ON THE PARKING BRAKE AND MY RIGHT FOOT ON THE DRIVING BRAKE. AFTER THE VEHICLE STARTED, I RELEASED MY LEFT FOOT FROM THE PARKING BRAKE AND SHIFTED THE GEAR TO THE DRIVE POSITION WHEN MY CAR UNINTENTIONALLY ACCELERATED FORWARD. I TRIED TO SLOW OR STOP MY CAR BY PRESSING ON DRIVING BRAKE BUT TO NO AVAIL. I ESTIMATE MY CAR TRAVELED APPROXIMATELY 200 FEET BEFORE THE LEFT FRONT OF MY CAR HIT THE RIGHT REAR OF A HONDA FIT AND CONCRETE PLANTER. THE COLLISION WITH THE HONDA FIT PUSHED IT INTO A HONDA CRV THAT WAS PARKED IN FRONT OF THE HONDA FIT. THERE WERE NO INJURIES TO ANYONE HOWEVER. MY AIRBAGS DID NOT DEPLOY. *TR
May 10, 2014
SERVICE BRAKES
1 complaint
THERE HAVE BEEN REPEATED DISC BRAKE MECHANISM (CORROSION) FAILURES WHERE BRAKE DRAGS AND WEARS OR HAVE "LOCKED UP" AND DRAGGED ENOUGH TO EFFECT STEERING. *TR HAS BEEN SERVICED BY BOTH LOCAL TOYOTA DEALER AND INDEPENDENT SERVICE SHOP. NOTE: LOT BETTER RESULTS AND AND LESS EXPENSIVE SERVICE FROM LOCAL SHOP. SIMILAR CONCERNS HAVE BEEN WIDELY REPORTED ON INTERNET, E.G., CAR VALUE / PROBLEM WEBSITES AND REPORTS.
Apr 03, 2014
STRUCTURE,VEHICLE SPEED CONTROL
1 complaint
9/17/2010 ACCIDENT OCCURRED AS I ENTERED A PARKING SPACE WITH MY FOOT ON THE BRAKE AND STOPPED WHEN THE CAR SUDDENLY ACCELERATED GOING THRU A FENCE AND HITTING A STONE WALL WHEN THE CAR STOPPED. OUR INSURANCE COMPANY REPAIRED THE CAR AFTER A TOYOTA REP. EXAMINED THE CAR. I RECEIVED A LETTER FROM [XXX] FROM TOYOTA DATED 10/25/2010 THAT STATED THEY COULD NOT FIND ANY TYPE OF MANUFACTURE DESIGN OR DEFECT. DAYTONA TOYOTA DID AN AOH RECALL ON THE CAR DURING THAT TIME. MY BACK AND NECK WAS STRAINED AND I HAD CHIROPRACTIC ADJUSTMENTS, HEAT THERAPY AND MASSAGES FOR TWO MONTHS PAID BY MY INSURANCE. 11/05/2012 ACCIDENT OCCURRED AS I ENTERED A PARKING SPACE WITH MY FOOT ON THE BRAKE AND STOPPED WHEN THE CAR ACCELERATED OVER THE CURB HITTING A STOP SIGN. THE SIGN RIPPED THE LEFT OUTSIDE MIRROR OFF THE DOOR, SCRAPED AND BENT THE FRONT AND BACK DOORS ON DRIVERS SIDE. THE CAR NOW SITS IN MY GARAGE WRECKED BECAUSE I WILL NOT TURN IN ANOTHER ACCIDENT ON MY INSURANCE BECAUSE MY PREMIUM WENT UP AFTER THE FIRST ACCIDENT. I WILL ABSOLUTELY NOT DRIVE THE CAR AGAIN BECAUSE THERE IS DEFINITELY SOMETHING WRONG AND IT IS A BLESSING THERE WAS NO ONE ON THE SIDEWALK NOR A CAR ON THE STREET WHEN MY CAR ACCELERATED. SOMEONE COULD HAVE BEEN INJURED OR KILLED. I DO NOT BELIEVE THAT TOYOTA KNOWS WHAT IS WRONG NOR DO THEY KNOW HOW TO FIX IT. THEY NEED TO TAKE RESPONSIBILITY FOR WHAT HAS HAPPENED TO CUSTOMERS WHO TRUSTED THEIR VEHICLES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Jan 03, 2013
ELECTRONIC STABILITY CONTROL (ESC),TRACTION CONTROL SYSTEM
1 complaint
TL* THE CONTACT OWNS A 2003 TOYOTA AVALON. THE CONTACT STATED THAT THE TRACTION CONTROL SENSORS FAILED CONTINUOUSLY. THE FAILURES OCCURRED WITHIN 1,000 MILES. THE CONTACT STATED THAT THE DEALER ADVISED HIM THAT THE PART WAS MOST LIKELY DEFECTIVE. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE SENSOR WAS NO LONGER COVERED UNDER WARRANTY, ALTHOUGH THE VEHICLE HAD LOW MILEAGE. THE FAILURE AND THE CURRENT MILEAGES WERE 34,955. UPDATED 1/23/13 THE CONSUMER STATED THE FAILURE OF THE SENSORS ALSO AFFECT EMISSION (FUEL AIR RATIO). UPDATED 02/12/2013 *JS
Dec 13, 2012
VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
1 complaint
AS I WAS BACKING OUT FROM A SPACE IN A PARKING LOT, MY CAR SUDDENLY ACCELERATED AND I HAD A HARD TIME GETTING IT TO STOP WITH THE BRAKE PEDAL. THE WHEELS WERE TURNED IN A SHARP LEFT POSITION. THE ENGINE SOUNDED LIKE IT WAS AT A HIGH REV. THE RIGHT SIDE OF MY CAR CRASHED INTO TWO CARS ON THE OPPOSITE SIDE OF THE PARKING LOT AISLE BEFORE COMING TO A HALT. THE WHOLE EVENT LASTED JUST A FEW SECONDS. FORTUNATELY, NO ONE WAS INJURED. *TR
Dec 12, 2012
ENGINE AND ENGINE COOLING,AIR BAGS
1 complaint
TL* THE CONTACT OWNS A 2003 TOYOTA AVALON. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT NOTICED A SQUEALING COMING FROM THE ENGINE. THE CONTACT STATED THAT THE NOISE WAS COMING FROM THE CRANKSHAFT PULLEY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS OR REPAIRS. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 11V539000 (ENGINE AND ENGINE COOLING) BUT THE RECALL DID NOT INCLUDE THE 2003 MODELS, ONLY 2004. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. UPDATED 01/04/12*LJ THE CONSUMER ALSO STATED THE AIR BAG LIGHT HAS BEEN ON SINCE 2008. UPDATED 01/09/12
Nov 30, 2011
SUSPENSION,AIR BAGS
1 complaint
AIR BAG LIGHT ON SINCE I HAVE THIS VEHICLE DEALER CANNOT FIX IT . ALSO NOISE FROM PULLEY LOUD NOISE I SEE A RECALL ON THE 2004 AVALON BUT NOT ON THE 2003 BUT IT'S MAKING THE SAME NOISE AS THE 2004. *KB
Nov 29, 2011
STEERING,SERVICE BRAKES, HYDRAULIC
1 complaint
HELLO IM WRITING TO COMPLAIN ABOUT A COUPLE OF THINGS. 1. IVE RECEIVED AN RECALL NOTICE FOR MY 2003 TOYOTA AVALON FOR "STEERING PROBLEM UPPER BRACKET". AND HAVE, TRIED TO REMEDY THIS, ONLY TO FIND OUT TOYOTA, OFFERS NO COURTESY VEHICLE?. OR A DEFINITE TIME YOUR VEHICLE WILL BE REPAIRED?. 2ND THERE IS ALSO ANOTHER DEFECT ON THIS CAR, WHEN GOING OVER "ROUGH" ROADS AND BRAKING, THE CAR FEELS LIKE ITS NOT BRAKING AT ALL. OR LIKE THE BRAKES ARE SLIPPING?. IS THERE A RECALL FOR THIS ON THE 2003 AVALON? THERE HAVE BEEN NO INCIDENTS TO DATE, BUT I AM VERY CONCERNED. *KB
Aug 02, 2011
STEERING,SUSPENSION
1 complaint
I HAD TO REPLACE 6 MONTH OLD TIRES BECAUSE THEY WERE WORN ON THE EDGES. I THOUGHT IT WAS A BAD ALIGNMENT, SO I BOUGHT NEW TIRES, HAD THEM BALANCED AND RE-ALIGNED. 1 MONTH LATER MY CAR IS STILL PULLING TO THE LEFT. IT IS DIFFICULT TO KEEP IT STRAIGHT. IS THERE A RECALL ON THIS ISSUE? *TR
Aug 16, 2010
FUEL SYSTEM, GASOLINE
1 complaint
I BELIEVE THAT TOYOTA IS COVERING UP THE REAL CAUSE OF THE ACCELERATION OF THE ENGINE WHILE DRIVING. IT HAPPENED TO ME WHILE I WAS DRIVING AND WAS VERY FRIGHTENING. THE ENGINE BEGIN TO SPEED UP AUTOMATICALLY AND I COULD NOT STOP IT WITH MY BRAKES. I PUT THE CAR IN NEUTRAL AND THEN STOPPED. THE ENGINE CONTINUED TO RACE. I TOOK THE CAR TO THE LOCAL TOYOTA DEALER THE NEXT DAY AND IT DID THE SAME THING. IT REACHED SPEEDS OF 70+MPH WITHOUT ME TOUCHING THE PEDAL. THE TOYOTA DEALERSHIP REPLACED THE IDLE AIR CONTROL VALVE PN. 22270-0A060. I HAVE NOT HAD A PROBLEM SINCE. TOYOTA HAS TRIED TO BLAME THIS PROBLEM IN THE MEDIA ON THE FLOOR MATS AND NOW THE ACCELERATOR PEDAL. I PRAY THAT NO ONE ELSE WILL SUFFER INJURIES OR DEATH. THIS PROBLEM CAN EASILY BE FIXED BUT IT IS COSTLY (OVER $450.00). TOYOTA SEEMS TO BE LOOKING FOR THE CHEAP, EASY FIX. *TR
Jan 21, 2010
FUEL SYSTEM, OTHER
1 complaint
2003 TOYOTA AVALON XLS. STALLED WHILE DRIVING. HAD TO LEAVE THE CAR IN STREET AND WALK HOME. WOULD NOT RESTART FOR AT LEAST 30 MINUTES. ALSO WOULD START, THEN STALL AND NOT RESTART FOR AT LEAST 30 MINUTES ON OTHER OCCASIONS INTERMITTENTLY. THIS WAS VERY CONCERNING BECAUSE THE ENGINE WOULD JUST TURN OFF DURING DRIVING AND NOT RESTART. TOOK TO B&D AUTO REPAIR, WHO COULD NOT REPLICATE PROBLEM AND THEN CALLED TOYOTA DEALERSHIP IN CARLSBAD WHO TOLD THEM WAS PROBABLY THE IDLE AIR CONTROL VALVE AS THEY HAD BEEN FINDING THIS AN ISSUE WITH AVALONS. SO B&D AUTO REPLACED THE IDLE AIR CONTROL VALVE AND THE PROBLEM NEVER RECURRED. THIS COST US $500. I HAVE THE RECEIPT FOR THE DATE OF 5-5-2006 REPAIR. OUR FRIENDS HAVE THE SAME VEHICLE, SAME YEAR AND THEY BEGAN TO HAVE THE SAME DIFFICULTY WITH THEIR 2003 AVALON A FEW WEEKS LATER AND HAD TO HAVE THE SAME REPAIR DONE AND THEIR PROBLEM THEN WENT AWAY AS WELL. TODAY, I PHONED B&D AUTO AND BERNIE ( THE MAN WHO TOOK CARE OF MY CAR IN 2006) INFORMED ME THAT THEY ARE CURRENTLY HAVING SIMILAR PROBLEMS WITH APPROXIMATELY ONE TOYOTA VEHICLE PER WEEK, AND THEY ARE REPLACING THE IDLE AIR CONTROL VALVES. HE STATED THAT THIS INCLUDES RAV 4, TACOMA, CAMRY, AVALON, AND FORERUNNERS. I AM LETTING YOU KNOW THIS INFORMATION BECAUSE TODAY THE WALL STREET JOURNAL HAD AN ARTICLE THAT STATES THIS IS A PROBLEM WITH 2006 TOYOTA COROLLAS AND MATRIX VEHICLES. THIS IS OBVIOUSLY MUCH FARTHER REACHING THAN THIS ARTICLE STATES AND I HOPE IT WILL BE INVESTIGATED FURTHER BECAUSE OF THE DANGER OF THIS DIFFICULTY TO ALL OF THOSE DRIVING OR OCCUPYING A VEHICLE WHEN THIS HAPPENS. I AM WONDERING IF THERE HAVE BEEN ACCIDENTS OR DEATHS DUE TO THIS DANGEROUS PROBLEM? I WAS VERY CONCERNED THAT MY CAR WOULD TURN OFF ON THE HIGH SPEED LANE OF THE FREEWAY. I WAS SO RELIEVED WHEN THIS WAS REPAIRED AND I WASN'T AFRAID TO DRIVE MY CAR AGAIN. *TR
Dec 08, 2009
LATCHES/LOCKS/LINKAGES
1 complaint
POWER LOCKS - BEGINNING IN 2006, THE DRIVER SIDE/REAR POWER LOCK IN MY 2003 TOYOTA CAMRY SE BEGAN TO FAIL. THE FAILURE BEGINS WITH INTERMITTENT FUNCTIONING OF THE LOCKS - THE DOORS WILL LOCK/UNLOCK UNPREDICTABLY. I CONSIDER THIS TO BE A SAFETY ISSUE FOR A COUPLE OF REASONS - CHILDREN IN THE CAR AND THE RISK OF THEFT FROM A CAR THAT FAILED TO LOCK. I TOOK MY CAR TO THE DEALERSHIP AND THE PART WAS COVERED UNDER MY EXTENDED WARRANTY. (I ALSO HAVE A PROBLEM WITH THE INTAKE MANIFOLD). *NM
Jan 08, 2007
SEATS
1 complaint
CONSUMER PLACED HANDS BETWEEN THE DRIVER'S SIDE AND PASSENGER'S SIDE SEATS TO RETRIEVE A PAIR OF KEYS. WHILE PULLING UP THE KEYS FROM THE SIDE OF THE SEAT WAS A METAL PART STICKING OUT FROM THE SIDE. THIS CAUSED THE DRIVER'S RIGHT HAND FINGERS WERE CUT AND BLEEDING. DEALER WAS AWARE OF THE PROBLEM. *AK
Aug 17, 2004
VISIBILITY,STRUCTURE
1 complaint
THERE WAS FLUTTERING WHILE DRIVING AT HIGHWAY SPEEDS DUE TO WEAK SPRINGS IN THE SUN ROOF ASSEMBLY. *AK THE AIR DAM (WIND DEFLECTOR PART OF THE MOON ROOF) FLUTTERED AT HIGHWAY SPEEDS AND CAUSED A SHOCK WAVE/EXTREMELY LOUD NOISE IN THE VEHICLE. TOYOTA REFUSED TO CORRECT THE PROBLEM. *SCC *JB
Nov 12, 2003
FUEL SYSTEM, OTHER,EQUIPMENT
1 complaint
VEHICLE COMES EQUIPPED WITH A FUEL RANGE FINDER THAT SHOWS THE MILEAGE PER GALLON. THE FUEL RANGE FINDER IS FAILING, AND IS GIVING INCORRECT READING. DEALERSHIP IS UNABLE TO LOCATE THE CAUSE OF THE FAILURE.*AK
Oct 29, 2003
VISIBILITY
1 complaint
EXCESSIVE WIND NOISE FROM DRIVER SIDE WINDOW DURING HIGHWAY DRIVING. *LA
Oct 10, 2003
ELECTRONIC STABILITY CONTROL
1 complaint
2003 TOYOTA MR2 SPYDER - COMPLETE LOSS OF CONTROL OF VEHICLE, BOTH STEERING AND BRAKING CONTROL, WITHOUT WARNING OR UNUSUAL CAUSE UNDER NORMAL DRIVING CONDITIONS AT SPEEDS LESS THAN 25 MPH. TOYOTA DEALER EXAMINED VEHICLE AND STATES THAT VEHICLE IS DRIVABLE AND MEETS DESIGN INTENT. TOYOTA DEALER STATES THAT PROBLEM CAN NOT BE REPAIRED AND RECOMMENDS SNOW TIRES. SNOW TIRES THAT MEET TOYOTA SPECS ARE NOT COMMERCIALLY AVAILABLE.*JB
Feb 27, 2003
SERVICE BRAKES, HYDRAULIC,STRUCTURE,VEHICLE SPEED CONTROL
1 complaint
WHEN THE STEERING WHEEL IS IN THE DRIVE POSITION, IT CAN'T BE SEEN FROM 40MPH AND UP. IN ORDER TO SET THE CRUISE CONTROL, THE DRIVER WOULD HAVE TO TAKE THE ATTENTION OFF OF THE ROAD BECAUSE THEY'RE UNABLE TO VIEW THE SPEEDOMETER DUE TO THE STEERING WHEEL OR THE DASHBOARD DESIGN. TS THE BRAKES NEEDED EXCESSIVE EFFORT IN ORDER TO STOP. UPON THE SECOND APPLICATION OF THE BRAKES, THE CRUISE CONTROL WAS DISENGAGED. SCC
Dec 23, 2002
Frequently Asked Questions
How many problems does the 2003 TOYOTA Avalon have?
The 2003 TOYOTA Avalon currently has 303 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2003 TOYOTA Avalon?
The most common problems reported for the 2003 TOYOTA Avalon are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2003 TOYOTA Avalon problem data come from?
All problem and complaint data for the 2003 TOYOTA Avalon comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
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