How many problems does the 2004 TOYOTA Avalon have?

The 2004 TOYOTA Avalon currently has 205 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2004 TOYOTA Avalon?

The most common problems reported for the 2004 TOYOTA Avalon are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2004 TOYOTA Avalon problem data come from?

All problem and complaint data for the 2004 TOYOTA Avalon comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

2004 TOYOTA Avalon Problems

AIR BAGS

109 complaints

TAKATA RECALL

Mar 04, 2018

#15V043 THE AIRBAG INDICATOR LIGHT BLINKING, NEVER STOPS, WHETHER DRIVING OR PARKED. I PURCHASED THIS CAR USED, IN MARYLAND, WHERE IT PASSED THEIR INSPECTION AND WILL PASS MY INSPECTION IN PENNSYLVANIA, BUT DOES CONCERN ME. I SOLD MY 1999 TOYOTA AVALON XL TO MY GRANDDAUGHTER AND NEVER HAD THIS PROBLEM. ACCORDING TO THE CAR FAX THIS VEHICLE NEVER GOT A RECALL, BUT GOT THE RECALL # FROM THE INTERNET. SEEMS THIS IS A PROBLEM THAT THE TOYOTA AVALON HAS, ALONG WITH MANY OTHER VEHICLES.

Nov 28, 2017

I RECEIVED NOTICE FOR THIS RECALL IN 2015. NHTSA RECALL NUMBER: 15V043 RECALL DATE: JANUARY 27, 2015 MANUFACTURER RECALL NUMBER: ESG NOTHING HAS BEEN DONE IN 2.5 YEARS.

Aug 03, 2017

NHTSA RECALL 15V-043 (1-27-15). ON 7/16 I RECEIVED AN URGENT SAFETY RECALL NOTICE VIA MAIL. RUSSEL TOYOTA 410-788-8400 SAID THEY WOULD CALL WHEN THE PART COMES IN. ON 12/6/16 I CALL MR. ALLEN, SERVICE MANAGER WHO SAID THE PART WAS ON BACK ORDER AND THEY WOULD CALL ME IN 2-3 MONTHS. ONE QUESTION: WHY IS TOYOTA ALLOWED TO MAKE ME DRIVE MY CAR WITH THIS UNSAFE CONDITION FOR MORE THAN 2 YEARS BEFORE THEY THINK ABOUT OBTAINING THE PARTS NECESSARY TO COMPLETE THE REPAIRS?

Dec 06, 2016

TOOK CAR TO DON MCGILL 3TIMES ,TOOK IT TO JOE MYERS TODAY AND THE SRS LIGHT IS STILL ON ,THEY SAY THEY COMPLETED THE RECALL ,BUT I NEED A DR SIDE AIR BAG IT HAS A DTC B0116 I'M GOING TO CHECK CONNECTIONS . IT'S MY MOMS CAR AND I WANT TO BE SURE IT'S WORKING.AND SAFE NO SHRAPMETAL.

Sep 07, 2016

+ 104 more complaints for this component

VEHICLE SPEED CONTROL

19 complaints

TL* THE CONTACT OWNED A 2004 TOYOTA AVALON. WHILE THE VEHICLE WAS STATIONARY AND BEING SHIFTED INTO PARK, THE CONTACT DEPRESSED THE BRAKE PEDAL. THE CONTACT HEARD THE ENGINE REV AND THE VEHICLE ACCELERATED INDEPENDENTLY, CAUSING THE CONTACT TO CRASH INTO A FENCE. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED FROM THE SCENE AND THE CONTACT'S INSURANCE COMPANY CONFIRMED THAT THE VEHICLE WAS DESTROYED. THE CONTACT SPOKE WITH SLOANE TOYOTA OF GLENSIDE (503 N EASTON RD, GLENSIDE, PA 19038) WHO DOCUMENTED THE INCIDENT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

Aug 02, 2017

Crash: 1

2004 TOYOTA AVALON. CONSUMER WRITES IN REGARDS TO VEHICLE GAS PEDAL STICKS. *SMD

Jun 11, 2014

TL* THE CONTACT OWNS A 2004 TOYOTA AVALON. THE CONTACT STATED THAT THE VEHICLE SUDDENLY ACCELERATED WHILE SHE DRIVING AT LOW SPEEDS OF UNDER 10 MPH. THE CONTACT LOST CONTROL OF THE VEHICLE, TRAVELED OVER THE CURB AND CRASHED INTO A MAIL BOX. THE POLICE DEPARTMENT WAS PRESENT HOWEVER, NO INJURIES WERE REPORTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 14,000 AND THE CURRENT MILEAGE WAS 40,600. ..UPDATED 12-26-13 *BF

Oct 28, 2013

Crash: 1

TL* THE CONTACT OWNS A 2004 TOYOTA AVALON. THE CONTACT TURNED THE VEHICLE ON AND WHEN HE SHIFTED INTO DRIVE GEAR, THE ACCELERATOR PEDAL WAS EXTREMELY DIFFICULT TO DEPRESS. THE VEHICLE WAS NOT DRIVEN SINCE THE FAILURE OCCURRED. THE VEHICLE WAS NOT DIAGNOSED NOR WAS IT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

Jul 09, 2013

TL* THE CONTACT OWNS A 2004 TOYOTA AVALON. THE CONTACT WAS DRIVING APPROXIMATELY 5 MPH INTO A PARKING SPACE AND DEPRESSED THE ACCELERATOR PEDAL HOWEVER, THE VEHICLE ERRONEOUSLY SURGED FORWARD AND CRASHED INTO A PARKED VEHICLE. THE CONTACT WAS NOT INJURED. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE FRONT END OF THE VEHICLE WAS REPAIRED. THE TECHNICIAN WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE UNINTENDED ACCELERATION RECURRED AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS UNAVAILABLE. THE VIN WAS NOT AVAILABLE.

May 08, 2013

Crash: 1

+ 14 more complaints for this component

STEERING

18 complaints

MY STEERING WHEEL WILL LOCK WHEN I TURN LEFT OR RIGHT WHILE DRIVING ..THIS MORNING I WAS JUST STARTING MY CAR AND WAS TURNING LEFT AND MY STEERING WHEEL LOCKED AND I WENT UP THE SIDEWALK AND ALMOST HIT THE FENCE AND I COULDN'T MOVE IT I REVERSED BACKWARDS A LITTLE BIT AND WIGGLE THE STEERING WHEEL AND IT WOULDN'T BUDGE THEN I WENT FORWARD AND WIGGLED AND IT FINALLY LOOSENED. THIS HAS HAPPENED 4 TIMES NOW USUALLY IN THE MORNING. AND MY MILEAGE IS 140,822

Sep 05, 2018

I WAS DRIVING ON AN EXPRESSWAY AT APX 65 MPH GOING ONTO THE OFF RAMP GOING DOWN TO 25MPH THE STEERING BECAME VERY TIGHT AND THEN AS I DROVE HOME THE STEERING WHEEL STARTED CLICKING. I CHECKED FLUIDS AT HOME AND THEY LOOKED OK. DROVE AROUND THE BLOCK AND POWER STEERING WAS GONE LEFT AND RIGHT THEN HEARD A GRINDING NOISE, IT FELT OK GOING STRAIGHT. AFTER I DROVE IT IT BECAME MORE INTERMITTENT WITH POWER COMING AND GOING ALTOGETHER. ON 8/26/15 HAD A SMALL ACCIDENT ON THE FRONT QUARTER PANEL. IT WAS AT BODY SHOP FOR 4 DAYS. I HAD ASKED THEM TO CHECK THE STEERING AND THEY SAID IT WAS THE RACK AND PINION. CALLED TOYOTA AND WAS TOLD THE RECALL IN 2010 WAS FOR A DIFFERENT STEERING ISSUE THAN THE STEERING PROBLEM THAT I MENTIONED. TOYOTA SAID THEY CANNOT HELP ME. I INFORMED THEM OF A DISABILITY I HAVE AND MIGHT NOT BE ABLE TO ADJUST TO IT. TOO BAD!

Sep 15, 2015

I WAS JUST COMING OFF THE EXPRESSWAY DRIVING FROM 75 MPH, DOWN TO 35 GETTING OFF THE RAMP. AS I EXITED ONTO THE RAMP I NOTICED THAT THE STEERING WAS GETTING REALLY HARD TO CONTROL AND HAD A POUNDING NOISE . FROM THAT LOCATION IT TOOK ABOUT THREE MORE BIG TURNS WHERE I HAD AN EXTREMELY HARD TIME TURNING THE WHEEL. WHEN I GOT HOME, CHECKED LEVELS IN POWER STEERING FLUID, WHICH NEEDED A LITTLE MORE, SO I FILLED IT ,AND COOLANT LEVELS LOOKED NORMAL. I DROVE AROUND THE BLOCK TO SEE IF IT MADE A DIFFERENCE. IT WAS ACTUALLY GETTING WORSE. NOW THE POUNDING NOISE GOT LOUDER AND IT WAS STILL REALLY HARD TO TURN, AND EVENTUALLY DEVELOPED A CLICKING/GRINDING NOISE. SO NOW I'M GOING TO CALL TOYOTA TO SEE IF THEY HAVE A RECALL TO COVER WHAT IS GOING ON.

Aug 24, 2015

TL* THE CONTACT OWNS A 2004 TOYOTA AVALON. WHILE DRIVING SPEEDS OVER 45 MPH, THE STEERING WHEEL WOULD SHAKE AND VIBRATE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE VEHICLE NEEDED A WHEEL ALIGNMENT. THE WHEEL ALIGNMENT WAS PERFORMED BUT THE FAILURE CONTINUED TO OCCUR. THE CONTACT INDICATED THAT LATER, WHEN STARTING THE VEHICLE THE STEERING WHEEL WAS EXTREMELY DIFFICULT TO TURN IN EITHER DIRECTION. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO DIAGNOSED THAT THE FAILURE WAS DUE TO AN INTERNAL LEAK IN THE RACK AND PINION. NO FURTHER INFORMATION WAS AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 48,000.

May 18, 2015

STEERING BECAME DIFFICULT. VEHICLE WOULD NOT RETURN TO STRAIGHT FORWARD DIRECTION AFTER A TURN. FORCE WAS REQUIRED TO BRING VEHICLE BACK TO STRAIGHT PATH. PROBLEM WAS CAUSED BY INTERNAL LEAKING OF STEERING FLUID. DEALER REPLACED STEERING RACK. POWER STEERING LINES HAD TO BE REPLACED DUE TO RUSTING. *TR

Jan 10, 2013

+ 13 more complaints for this component

ELECTRICAL SYSTEM,AIR BAGS

4 complaints

(1) AIR BAG DASHBOARD LIGHT OCCASIONALLY FLICKERS AND BEGINS TO GLOW FOR A FEW SECONDS THIS SEEMS TO OCCUR MORE FREQUENTLY IN WET WEATHER.. (2) WHEN MOVING AND MAKING A RIGHT TURN, THE DOOR LOCKS CLICK OPEN AND THE INTERIOR LIGHT GOES ON FOR A FEW SECONDS, THIS HAPPENS DAILY.

Dec 28, 2018

TL* THE CONTACT OWNS A 2004 TOYOTA AVALON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V043000 (AIR BAGS) HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE AIR BAG WARNING LIGHT WAS FLASHING INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE MECHANIC RESET THE WARNING LIGHTS BUT THE FAILURE WAS UNDETERMINED. THE FAILURE MILEAGE WAS 153,320.

Sep 11, 2015

THERE WAS A RECALL INITIATED 27 MARCH 2014 FOR THE SUPPLEMENTAL RESTRAINT SYSTEM (SRS) ELECTRONIC CONTROL MODULE (ECM). TOYOTA MAILED LETTERS ON 05 MAY 2014 ADVISING OWNERS OF THE RECALL. AS OF TODAY (16 SEP 2014), TOYOTA HAS FAILED TO PROVIDE THE PARTS AND/OR FIX THE SRS ECM. AS OF TODAY, TOYOTA DOES NOT HAVE AN ESTIMATED DATE THAT THE PARTS WILL BE AVAILABLE TO REMEDY THIS RECALL #14V147. SINCE THIS IS A SAFETY ISSUE AND THE AIRBAG COULD DEPLOY UNEXPECTEDLY AT ANY TIME, PLEASE DIRECT TOYOTA TO PROVIDE THE PARTS AND FIX THIS SAFETY ISSUE AS SOON AS POSSIBLE. 6 MONTHS DELAY IS 5 MONTHS TOO LONG FOR DRIVERS TO BE PUT AT RISK BY TOYOTA'S FAILURE TO FIX THE PROBLEM. *TR

Sep 16, 2014

TL* THE CONTACT OWNS A 2004 TOYOTA AVALON. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER 14V147000 (AIR BAG, ELECTRICAL). THE CONTACT NOTICED AN INTENSE BURNING ODOR IN THE VEHICLE AND THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN THE DEALER WHO STATED THAT THE PART FOR THE REPAIR MAY NOT ARRIVE UNTIL TWO MONTHS. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.

Jun 09, 2014

UNKNOWN OR OTHER

4 complaints

MY CAR KEYS CAN BE REMOVED WITHOUT PUTTING THE CAR IN P.THE CAR WAS STATIONARY IN A PARKING SPACE AND ROLLED BACK.

Jul 26, 2017

2004 TOYOTA AVALON. CONSUMER WRITES IN REGARDS TO VEHICLE PARTS UNAVAILABLE TO COMPLETE RECALL. *SMD

May 13, 2015

I AM WRITING YOU TO ASK TOYOTA TO FOLLOW THROUGH WITH IMPLEMENTING THIS RECALL REMEDY. AFTER RECEIVING THE INTERIM NOTICE, I HAVE BEEN PATIENTLY WAITING FOR THE "FIX" OR REMEDY. HOWEVER I HAVE BEEN STONEWALLED IN A CALL TO TOYOTA -- TOYOTA CONTINUES TO SAY "NO REMEDY IS CURRENTLY AVAILABLE" AND THAT THEY WILL "NOTIFY YOU WHEN THE REMEDY IS READY." HOW LONG WILL NHTSA ALLOW TOYOTA TO KEEP DELAYING "PREPARING THE REMEDY?" I AM DELAYING DRIVING THIS CAR UNTIL THE "REMEDY" HAS BEEN IMPLEMENTED. I AM ASKING THE NHTSA TO DIRECT TOYOTA TO IMPLEMENT THIS REMEDY IN MY CAR. *TR

Sep 15, 2014

RECEIVED SAFETY RECALL NOTICE BEGINNING OF MAY 2014. AT THE BEGINNING OF AUGUST I CHECKED WITH TOYOTA'S OFFICE IN CALIFORNIA AND SPOKE WITH NICOLE (CUST. SVC. SUPV.) HER OFFICE PHONE NUMBER IS 1-800-331-4331 EXT. 73824. THEY FOUND A "SOLUTION", TO THE PROBLEM IN EARLY MAY 2014. VEHICLES NEED TO BE "FITTED" WITH A NOISE FILTER, BETWEEN "THE AIR BAG CONTROL MODULE AND THE WIRE HARNESS". BUT I WAS TOLD BY NICOLE, "THAT THEY STILL DON'T HAVE THE PART READY FOR INSTALLATION". I EXPRESSED MY CONCERN BECAUSE OF AN ACCIDENT I WAS INVOLVED IN, MAY 28TH 1996. (IT WAS IN A 1991 LINCOLN TOWNCAR, THE FIRST YEAR CARS HAD AIRBAGS) BECAUSE OF MY "PERSONAL INJURIES", I'VE BEEN TOTALLY DISABLED EVER SINCE. THAT WAS OVER 18 YEARS AGO! I EXPRESSED MY CONCERN TO NICOLE "BECAUSE THIS IS A SAFETY ISSUE!" WHAT THE RECALL STATES IS, "THE ELECTRONIC CONTROL MODULE (ECM) FOR THE SUPPLEMENTAL RESTRAINT SYSTEM (SRS) IN THESE VEHICLES COULD HAVE BEEN MANUFACTURED WITH INTEGRATED CIRCUITS THAT ARE SUSCEPTIBLE TO INTERNAL SHORT CIRCUITING WHEN EXPOSED TO CERTAIN ELECTRICAL NOISE FROM VARIOUS VEHICLE ELECTRICAL COMPONENTS. IF INTERNAL SHORT CIRCUITING OCCURS, THE FRONT AIRBAG(S) AND/OR SEAT BELT PRETENTIONERS COULD INADVERTENTLY DEPLOY." THEN THE RECALL GOES ON TO DESCRIBE WHAT "COULD HAPPEN", TO OCCUPANTS IN THE VEHICLE.

Aug 21, 2014

AIR BAGS,SEAT BELTS

4 complaints

I TRIED TWICE TO GET A SAFETY RECALL FIXED BY KOONS TOYOTA TYSONS CORNER AFTER RECEIVING A NOTICE FROM TOYOTA THAT THERE WAS A SAFETY RECALL ON MY TOYOTA AVALON (RECALL 15V-043). TWICE THE DEALER TOLD ME THEY WOULD HAVE TO INSPECT THE CAR TO SEE IF IT NEEDED A REMEDY TO THE RECALL AND ONLY AFTER AN INSPECTION WOULD THEY ORDER PARTS. I BROUGHT IT IN THE FIRST TIME, THEY SAID IT DID NEED THE RECALL AND THEY WOULD ORDER THE PARTS. THEY NEVER DID. WHEN I TRIED TO SCHEDULE IT AGAIN, THEY TOLD ME THE SAME STORY THAT I HAD TO BRING IT IN FOR AN INSPECTION AND THEN THEY WOULD DECIDE IF THEY COULD ORDER THE PARTS. IT IS RIDICULOUS TO GO THROUGH SUCH TERRIBLE CUSTOMER SERVICE, AND SO THEREFORE THE RECALL HAS NOT BEEN REMEDIED YET.

Aug 22, 2016

I RECEIVED A SAFETY RECALL NOTICE FROM TOYOTA YEARS AGO. I CALLED THEM A NUMBER OF TIMES AND THEY STILL DON'T HAVE THE REPLACEMENT PART. THEY TOLD ME THEY WOULD CALL ME WHEN THEY RECEIVED IT BUT I HAVE NEVER HEARD FROM THEM. TOYOTA IS RISKING MY LIFE AND THOSE OF MY PASSENGERS.

Apr 21, 2016

TOYOTA HAS ISSUED A RECALL FOR THE SUPPLEMENTAL RESTRAINT SYSTEM AND ELECTRONIC CONTROL UNIT IN MARCH 2015. MY CAR'S AIRBAG LIGHT IS ILLUMINATED INTERMITTENTLY AND THE TOYOTA DEALER RECOMMENDS THE ECU BE REPLACED. I HAVE BEEN IN CONTACT WITH TOYOTA AND MY CALL HAS BEEN ESCALATED SEVERAL TIMES BUT THEY STILL ARE NOT FIXING MY CAR. TOYOTA SAYS THAT THERE IS NO REMEDY AVAILABLE. I AM VERY CONCERNED ABOUT MY AIRBAGS DEPLOYING ACCIDENTALLY. I DO NOT FEEL THAT TOYOTA IS TAKING MY SAFETY OR MY FAMILY'S SAFETY SERIOUSLY. THE RECALL I RECEIVED CLEARLY STATES THAT THEY KNOW HOW TO FIX THE PROBLEM "REPLACEMENT OF THE SRS ECU IS NOW ALSO REQUIRED FOR THIS SAFETY RECALL TO BE COMPLETE," IT JUST SEEMS THAT THEY WON'T. IT HAS BEEN ALMOST A YEAR THAT I HAVE BEEN DRIVING A CAR IN WHICH I AM NOT CONFIDENT. PLEASE MAKE TOYOTA EXECUTE THIS RECALL IN A MORE TIMELY MANNER.

Feb 17, 2016

2004 TOYOTA AVALON -RECEIVE A NOTICE OF A PROBLEM WITH THE SUPPLEMENTAL RESTRAINT SYSTEM(SRS) ELECTRONIC CONTROL UNIT (ECU). THE ORIGINAL "FIX" FOR THIS PROBLEM (DEEMED AN "URGENT SAFETY RECALL" BY TOYOTA) WAS ANNOUNCED IN MAR, 2014. IT WAS LATER FOUND THAT THIS "FIX" DID NOT DO THE JOB.A 2ND RECALL (DATED JAN 27TH, 2015)WAS ISSUED. TO DATE, THE RECALL HAS A STATUS OF "REMEDY NOT AVAILABLE". I CONSIDER THIS TO BE REPREHENSIBLE!! THE RECALL ID IS 15V043. I HAVE CALLED TOYOTA ON SEVERAL OCCASIONS AND I GET THE SAME RESPONSE.... "WE WILL CONTACT YOU WHEN A REMEDY IS AVAILABLE."

Feb 04, 2016

ELECTRICAL SYSTEM

3 complaints

THE ECU ITSELF IS NOT WORKING, WHICH THEY ARE SUPPOSED TO NEVER STOP WORKING. WELL OURS STOPPED WORKING AND THE LICENSED MECHANIC WILL NOT WORK ON IT IF IT IS RECALLED. WE ARE LITERALLY WAITING ON TOYOTA TO FIX OUR CAR. THEY HAVE NOT DONE SO. THE HOLE ECU NOT JUST PART OF IT.

Jul 18, 2019

TL* THE CONTACT OWNS A 2004 TOYOTA AVALON. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR THE ELECTRICAL SYSTEM; HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Sep 21, 2015

I RECEIVED A LETTER FROM TOYOTA IN MARCH 2014 NOTIFYING ME OF A SAFETY RECALL INVOLVING THE ELECTRONIC CONTROL MODULE FOR THE SUPPLEMENTAL RESTRAINT SYSTEM. I TOOK THE VEHICLE TO THE LOCAL DEALER TO HAVE THE REMEDY INSTALLED, WHICH THEY DID. IN APPROXIMATELY FEBRUARY OF 2015 (SIX MONTHS AGO) I RECEIVED A SECOND LETTER INFORMING ME THAT THE ORIGINAL REMEDY IS NOT SUFFICIENT, THAT THE SRS ECU MUST ALSO BE REPLACED AND I WOULD RECEIVE NOTIFICATION WHEN THE PARTS WERE AVAILABLE TO CORRECT THE PROBLEM. AFTER SIX MONTHS I HAVE HEARD NOTHING ELSE AND WHEN I SPOKE TO THE TOYOTA CASE MANAGER TODAY SHE INDICATED THAT SHE HAD NO INFORMATION TO GIVE ME REGARDING THE AVAILABILITY OF THIS SAFETY RECALL. I DON'T BELIEVE THAT THIS IS A REASONABLE RESPONSE FROM TOYOTA REGARDING THIS SAFETY FIX AND I DON'T BELIEVE THAT TOYOTA IS MAKING A GOOD FAITH EFFORT TO RESOLVE THE PROBLEM.MY CASE NUMBER WITH TOYOTA IS 1508243039.

Aug 26, 2015

STEERING,AIR BAGS

3 complaints

AIR BAG DASHBOARD LIGHT OCCASIONALLY FLICKERS AND BEGINS TO GLOW FOR A FEW SECONDS. SEEMS TO OCCUR MORE FREQUENTLY IN WET WEATHER. MY STEERING WHEEL WILL LOCK WHEN I TURN LEFT OR RIGHT WHILE DRIVING. REVERSED BACKWARDS A LITTLE BIT AND WIGGLED THE STEERING WHEEL, IT WOULDN'T BUDGE THEN I WENT FORWARD AND WIGGLED AND IT FINALLY LOOSENED. THIS HAS HAPPENED 4 TIMES AND USUALLY IN WET WEATHER. MY CAR IS LISTED IN THE AIR BAG RECALL OF 2015; HOWEVER, I HAVE NOT BEEN NOTIFIED OF WHAT TO DO NEXT AND IT HAS NOW BEEN MORE THAN 3 YEARS SINCE FIRST NOTIFICATION.

Mar 16, 2019

TL* THE CONTACT OWNS A 2004 TOYOTA AVALON. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED AND THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT EXTRA STRENGTH WAS NEEDED TO STEER THE VEHICLE AND THE FAILURE OCCURRED PERIODICALLY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 122,000.

Aug 08, 2018

CAR WAS TAKEN IN 05/2016 FOR RECALL WORK TO REPLACE SRS AND ECU. AFTER RECALL REPAIR, INTERMITTENT PAX SIDE AIRBAG LIGHT FLASHES ON AND OFF SAYING PASSENGER AIRBAG ISSUE. DEALER REFUSES TO DO MORE THAN SPECIFIED RECALL REPLACEMENT. WE NOW CANNOT TELL IF WE HAVE AIRBAGS THAT WILL WORK AND IF THE RESTRAINT SYSTEM WILL TENSION THE SEAT BELTS IN AN ACCIDENT. THE ADDITIONAL ISSUE IS THAT THE FRONT SPRINGS AND STRUTS HAVE A FLAW THAT MAKES A WELL ALIGNED CAR, PULL LEFT. WE ARE REPLACING THIS TOYOTA FLAW AT OUR OWN EXPENSE DESPITE THE PRESENCE OF A SERVICE NOTICE.

May 15, 2016

SERVICE BRAKES, HYDRAULIC

3 complaints

I WAS DRIVING IN MY LANE AT 40 MPH UNTIL AN AUSTEX TOWING TRUCK WENT INTO MY LANE WITHOUT A SIGNAL AND I WAS RIGHT BESIDE HIM. I HONKED TO NO AVAIL AND HE WAS STILL PROCEEDING INTO MY LANE. I HIT THE BRAKES AS HARD AS I COULD TO AVOID HIM HITTING ME AND I HAD TO SWERVE A LITTLE TO MY LEFT (TO MY LEFT WAS THE CURB AS IT WAS A 2 LANE ROAD) TO AVOID HIM HITTING MY RIGHT SIDE OF THE CAR. AFTER I AVOIDED HIM, HE WAS DRIVING HALF INTO BOTH LANES FOR ABOUT 5 SECONDS THEN HE RETURNED TO HIS LANE. *TR

Dec 17, 2013

2004 AVALON XLS - ABS DASH LIGHT HAS BEEN STAYING ON CONTINUOUSLY FOR OVER TWO YEARS ONCE ENGINE IS STARTED. I TOOK IT TO DEALER ONCE ABOUT THREE YEARS AGO AND DEALER SAID IT WAS BECAUSE A BOOK WAS UNDER THE BACK OF THE DRIVER'S SEAT. THE LIGHT WAS NOT CONTINUOUSLY STAYING ON WHEN THE DEALER TOLD ME THIS. THE PROBLEM CONTINUES. *TR

Sep 14, 2008

SLOW LOSS OF BRAKE FLUID ON 2004 TOYOTA AVALON XLS. DEALER HAD TO REPLACE BRAKE MASTER CYLINDER AND BRAKE BOOSTER. REPAIRS WERE COVERED UNDER WARRANTY, HOWEVER I FEEL THAT THIS WAS A SERIOUS PROBLEM AND ONE THAT SHOULD BE REPORTED AS THERE MAY BE OTHER VEHICLES WITH SIMILAR PROBLEM. *JB

Sep 25, 2006

FUEL SYSTEM, GASOLINE

3 complaints

BACKING OUT OF THE CARPORT IN MY 2004 TOYOTA AVALON. VEHICLE ACCELERATED VIOLENTLY, BACKING UP APPROX. 50 AND STOPPING WHEN IT HIT THE FRONT DECK OF OUR HOUSE. *TR

Jan 09, 2010

Crash: 1

2004 TOYOTA AVLON/XL SEDAN WE TOOK THE VEHICLE TO DEALER,TOYOTA-SCION OF STAFFORD,VA FOR 30,000 MILE CHECK AND ENGINE LIGHT 06/20/07 , ON 07/06/07 ENGINE LIGHT BACK $95.00, AND ON 07/2507 ENGINE LIGHT ONCE AGAIN AND THEY FOUND THE PROBLEM A SPLIT LINE ON TOP OF THE FUEL TANK $325.00. APPARENTLY BAD MATERIAL WHICH FROM FACTORY NOT EXPECTED FROM AN AVLON BARELY 3 YEARS OLD. *TR

Feb 29, 2008

MY MOTHER'S 2004 TOYOTA AVALON, MILES 7,800 MILES NEEDED 2 FUEL TO AIR OXY/SENSORS WITHIN THE LAST 30 DAYS. COST IS APPROX. $200.00 EACH,TOYOTA STATES THEY WILL NOT COVER THE PARTS. *TR

Oct 13, 2007

ELECTRICAL SYSTEM,AIR BAGS,SEAT BELTS

2 complaints

DASH LIGHTS KEEP COMING ON SHOWING AIR BAGS ICON AND WE HAVE A RECALL DATED IN OCTOBER 2015 AND STATED THAT THE SUB-WIRE HARNESS WAS INSTALLED AND THE THE SRS ECU WAS NOT REPLACED. EVERY TIME I CALL MY LOCAL TOYOTA DEALERSHIP I FIND OUT THAT TOYOTA HAS NOT SENT THE REPLACEMENT PARTS. I USE [XXX] IN SYLACAUGA, AL 35150: PHONE [XXX]. GETTING WORRIED THAT THE AIR BAGS MIGHT DEPLOY ON US AND CAUSE US TO WRECK. TOYOTA IS DRAGGING FEET! MY PHONE IS [XXX] AND CAR IS IN WIFE'S NAME [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Apr 16, 2016

RECALL ON 2004 AVALON ELECTRONIC CONTROL MODULE (ECM) SECOND RECALL ON SAME PROBLEM. I WOULD LIKE TO HAVE THIS REPAIRED. THANKS *TR

Feb 23, 2015

VEHICLE SPEED CONTROL,SERVICE BRAKES

2 complaints

TL* THE CONTACT OWNS A 2004 TOYOTA AVALON. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE SUDDENLY EXPERIENCED UNINTENDED ACCELERATION AND THE SPEED ERRONEOUSLY INCREASED TO 105 MPH. DURING THE INCIDENT, THE BRAKES ALSO MALFUNCTIONED AND THE DRIVER WAS UNABLE TO APPLY PRESSURE TO THE BRAKE PEDAL. THE CONTACT SWITCHED THE SHIFTER TO THE NEUTRAL POSITION TO SLOW THE VEHICLE DOWN AND STOP. THE CONTACT INDICATED THAT THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 104,000.

May 11, 2015

MY DAUGHTER WAS IN A CAR ACCIDENT IN DEC 2013 INVOLVING OUR 2004 TOYOTA AVALON. WE SUSPECT THE CRUISE CONTROL DID NOT RELEASE AS IT SHOULD HAVE. SHE HAD BEEN USING THE CRUISE CONTROL AND TAPPED THE BRAKE TO RELEASE IT AS SHE EXITED A HIGHWAY SHE THEN STEPPED ON THE BRAKE TO SLOW DOWN AS SHE EXITED THE EASTBOUND HIGHWAY TO MANEUVERE THE EXIT CURVE TO MERGE ONTO A SOUTHBOUND INTERSTATE HIGHWAY. ON THE CURVE SHE NOTICED THE CAR WASN'T SLOWING DOWN AS IT SHOULD, AND WHEN SHE BRAKED HARDER, THE BRAKES LOCKED UP SENDING HER INTO A SWERVE. THE CAR TRACED A PATH SIMILAR TO AN UPSIDE DOWN QUESTION MARK. SHE CROSSED TWO LANES, AND THE REAR OF THE CAR HIT A WALL LANDING HER FACING TRAFFIC RIGHT NEXT TO THE ROADWAY. WHEN THE CAR CAME TO A STOP, BOTH THE GAS PEDAL AND THE BRAKE WERE COMPLETELY DEPRESSED TO THE FLOOR, AND THE ENGINE HAD SHUT OFF. HER FOOT HAD NOT BEEN ON THE GAS PEDAL FOR SOME TIME SINCE SHE WAS USING THE CRUISE CONTROL. THE INSURANCE COMPANY TOTALED OUT THE CAR. THANKFULLY, THERE WERE NO OTHER CARS INVOLVED, BUT MY DAUGHTER WAS PRETTY SHAKEN UP AND HAD TO BE TREATED FOR HEADACHES/NECK SORENESS DUE TO WHIPLASH. WHEN SHE RESTARTED THE CAR (SHE HAD TO TURN THE KEY OFF FIRST, THEN ON), THE PEDALS RETURNED TO NORMAL AND SHE WAS ABLE TO MOVE THE CAR ACROSS TO A SAFER LOCATION ON THE SHOULDER OF THE ROAD TO AWAIT HELP. TOYOTA'S GAS PEDAL RECALL STARTED WITH THE 2005 TOYOTA AVALON, SO WE HAD NO RECOURSE FOR ACTION AND THE CAR IS NOW GONE, SO THERE IS NO EVIDENCE TO INSPECT. WE ARE CONVINCED THE GAS PEDAL STICKING / CRUISE CONTROL REFUSING TO RELEASE WAS THE CAUSE OF THE ACCIDENT AND WANT TO PASS ON THE INFORMATION SO THAT OTHERS CAN BE PROTECTED FROM INJURY *TR

Sep 03, 2014

Crash: 1

Injuries: 1

LATCHES/LOCKS/LINKAGES

2 complaints

ON 5-27-2013, I EXPERIENCED A TERRIFYING INCIDENT WITH MY TOYOTA AVALON. I STOPPED THE VEHICLE, AND LEFT THE ENGINE RUNNING TO KEEP THE A/C GOING FOR OUR DOG, WHILE I ASSISTED MY WIFE FROM THE BACK SEAT. I PRESSED THE DOOR UNLOCK FEATURE TO OPEN ALL THE DOOR LOCKS. WHEN I EXITED FROM THE DRIVER SIDE I CLOSED THAT DOOR. WHEN MY WIFE EXISTED FROM THE REAR DRIVER SIDE I CLOSED THAT DOOR AND THEN WENT TO THE REAR PASSENGER DOOR TO GET MY DOG. IN THAT SHORT PERIOD OF TIME, ALL OF THE DOORS HAD AUTOMATICALLY LOCKED, TRAPPING MY DOG IN THE CAR. I AM VERY CONCERNED THAT THIS MIGHT HAPPEN WHEN A CHILD IS IN THE VEHICLE. IN MY CASE I WAS FORTUNATE ENOUGH TO HAVE MY SON DRIVE ME TO MY HOME TO GET MY SPARE KEY AND RETURN TO OPEN THE VEHICLE. THE RESPONSE FROM TOYOTA TO THIS COMPLAINT WAS TO TAKE THE VEHICLE TO A DEALER, BUT THEY OFFERED NO EXPLANATION OR REASON FOR THIS EVENT. *TR

May 29, 2013

TL* THE CONTACT OWNS A 2004 TOYOTA AVALON. THE CONTACT STATED THAT THE REAR DRIVER SIDE DOOR HANDLE FRACTURED WHILE ATTEMPTING TO OPEN DOOR. THE DEALER ADVISED REPLACING THE DOOR HANDLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 79,982.

Mar 04, 2011

AIR BAGS,VEHICLE SPEED CONTROL

2 complaints

1. I WAS AT NELLIS AIR FORCE BASE PERFORMING A CEREMONY. AFTER THE CEREMONY I ENTERED THE VEHICLE WITH WIFE TO GO TO THE BASE SHOPPING AREA. THE VEHICLE WAS PARKED IN A PARKING SPACE WITH A CONCRETE TIRE STOP, AND WALL IN FRONT. ENTERED THE VEHICLE TO BACK OUT. IT CAME OUT QUICKER THAN NORMAL OFF AXIS AND THE REAR BUMPER IMPACTED THE CONCRETE PROTECTOR TO A POLE WITH VERY LITTLE DAMAGE. I PUT THE VEHICLE IN NEUTRAL AND FELT NO OUT OF THE ORDINARY INDICATIONS. 2. I PUT IT INTO DRIVE WITH MY FOOT ON THE BRAKE TO PULL FORWARD THEN BACK OUT. THE CAR ACCELERATED AT FULL POWER SUFFICIENT ENOUGH TO KICK OUT THE CONCRETE TIRE STOP BEHIND THE VEHICLE, AND TOTAL THE FRONT END OF THE 2003 TOYOTA AVALON X LS TO THE TUNE OF 17684 DOLLARS.. I PURCHASED THE VEHICLE IN DECEMBER OF 2008 AND HAD NO PRIOR PROBLEMS, AND NOT BEING A RECALLED AVALON NO WARNING. I WENT THROUGH THE NHTSA DATABASE FOR AVALON FROM 2000--2010 AND FOUND I HAD THE EXACT SAME PROBLEM OTHERS REPORTED. 3. TOYOTA DEALERSHIP WAS CONTACTED AT THE TIME OF THE ACCIDENT. WHEN I CALLED CORPORATE LATER IN THE MONTH THEY DID NOT EVEN HAVE THE VEHICLE IN MY NAME. I ASKED FOR AN INSPECTOR AND THEY SENT ONE HIS NAME EMAIL ETC IS ON FILE. WHEN I CALLED TOYOTA CORPORATE AGAIN THEY SAID I WOULD GET A LETTER FROM THEIR CLAIMS DEPARTMENT. ABOUT THE FINDINGS.IN 2-4 WEEKS. THEY DID NOT OFFER TO PICK UP THE RENTAL OR TO PROVIDE ANY ASSISTANCE.. NOTE: I PUT IN SPEED CONTROL AND AIR BAGS FOR I HAD TO PUT IN SOMETHING TO MAKE THE MENU WORK. IT ACCELERATED OUT OF CONTROL WITH MY FOOT ON THE BRAKE THE EXACT CAUSE IS TO BE DETERMINED, I COULD NOT CONTROL THE SPEED SO THAT FIT CLOSEST. THE AIR BAGS DID NOT DEPLOY FOR IT HIT ON AN ANGLE, A FLAW IN THE DESIGN. IF YOU ACCELERATE AT FULL POWER INTO A BRICK WALL THEY SHOULD DEPLOY. PARKING SPACE SPEED UNKNOWN PUT IN 30 MPH TO MAKE THE FORM WORK. FORM NEEDS UPDATING THIS SHOULD BE OPTIONAL. *TR

Mar 15, 2010

Crash: 1

Injuries: 2

ON JULY 14, 2007 MY PARENTS WERE INVOLVED IN A SINGLE-CAR CRASH IN THE RESIDENTIAL AREA OF NEW BLOOMFIELD, MO. MY 84-YEAR-OLD FATHER WAS DRIVING A 2004 TOYOTA AVALON, SUDDENLY LEFT THE RIGHT SIDE OF THE ROADWAY, FLIPPED THE VEHICLE, AND LANDED UPSIDE DOWN, BACK ON THE PAVEMENT. MY 79-YEAR-OLD MOTHER WAS KILLED INSTANTLY FROM HEAD TRAUMA, AND MY FATHER PASSED AWAY FROM INJURIES SUSTAINED IN THE ACCIDENT 7 WEEKS LATER. THE AUTHORITIES COULD NOT DETERMINE THE CAUSE OF THE ACCIDENT, AND MY FATHER COULD NOT REMEMBER ANY DETAILS, AS HE HAD EXTRAORDINARY INTERNAL TRAUMA AND WAS IN ICU FOR MOST OF HIS REMAINING 7 WEEKS. I HAVE PETITIONED THE AUTO INSURER, ALLSTATE SEVERAL TIMES, BUT THEY HAVE NOT RESPONDED TO MY E-MAILS, AND ALTHOUGH IT IS LIKELY THIS VEHICLE HAS BEEN DESTROYED, BASED ON ALL THE MEDIA ABOUT SUDDEN ACCELERATION OF TOYOTA VEHICLES, THIS COULD CERTAINLY HAVE BEEN A CONTRIBUTING FACTOR TO, IF NOT THE CAUSE OF, THIS HORRIFIC ACCIDENT. WE HAVE BEEN VEXED BY THE WHOLE INCIDENT, AND IT NEVER OCCURRED TO ME TO REQUEST HAVING THE AVALON INSPECTED (HIGHLY RATED VEHICLE AND ALL...), UNTIL ALL THE RECENT MEDIA OF OTHER DEATHS INVOLVING TOYOTA VEHICLES. UPDATED 03/10/10 *BF *TR UPDATED IVOQ 08/03/10 UPDATED 9/21/2011*CW

Feb 16, 2010

Crash: 1

SUSPENSION,FORWARD COLLISION AVOIDANCE

1 complaint

Ella tuvo realmente la culpa

Aug 05, 2024

POWER TRAIN,ENGINE

1 complaint

CAR MAKES A VERY, VERY LOUD SCREECHING SOUND WHEN STARTED WITH A/C OR HEATING ON (BUT MORE COMMONLY WITH A/C). THE SOUND WILL SOMETIMES DIE DOWN OR STOP ONCE A/C IS TURNED OFF, BUT NOT ALWAYS. PUDDLES CAN TRIGGER THE SOUND AS WELL. SOUND CAN BE HEARD MAINLY UPON INITAL STARTUP BUT CAN OCCUR AFTER CAR IS IN MOTION.

Mar 12, 2021

SUSPENSION,STRUCTURE,ENGINE

1 complaint

I'VE NOTICED THAT SOMETIMES I SMELL SOMETHING BURNING, ELECTRICAL, COOLANT OR SOMETHING. MY MECHANICS FINDS NO LEAKS, BUT I CHECKED ONCE AND THE COOLANT RESERVOIR WAS EMPTY, FIND NO LEAKS. SOMEHOW, THE PASSENGER SIDE REAR MUD FLAP CAME OFF AND THE TRUNK LID DOESN'T LINE UP. IT ALWAYS LOOKS LIKE IT'S PARTIALLY OPENED. WHEN DRIVING I HEAR AND FEEL RATTLING SOUNDS THAT SOUNDS AND FEELS LIKE THE FRONT PASSENGER SIDE SUSPENSION OR BODY PANELS. MORE LIKE THE SUSPENSION. THE PERSON I BOUGHT IT FROM HAD IT SERVICED REGULARLY AND HAD TIMING CHAIN, O2 SENSOR, ANTI-LOCK BRAKES CHECKED AND FIXED OR REPLACED. THEY ALSO HAD IT COMPLETELY CHECKED OUT AND ANYTHING WRONG WAS FIXED. IT ALSO GETS VERY POOR GAS MILEAGE. THE STEERING ALSO DOESN'T FEEL QUITE RIGHT, CAN'T REALLY EXPLAIN THAT VERY WELL, OTHER THAN IT'S NO QUITE RIGHT. ALSO, FOR SOME REASON THE BATTERY WOULDN'T START THE CAR ONE DAY AND WE CHECKED THE BATTERY AND THE CELLS WERE DRY.

Feb 17, 2021

AIR BAGS,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

HAVE BEEN CALLING DEALERSHIP SINCE MARCH 31ST, 2015. THEY TOLD ME ON THREE DIFFERENT OCCASIONS THAT THEY DID NOT HAVE PARTS, I WAS ON A LIST. GAVE UP ON CONTACTING THEM.THEIR DEALERSHIP IS LOCATED IN JANESVILLE, WISCONSIN. HOW LONG DO I HAVE TO WAIT? THEIR PHONE NUMBER IS 608-754-7754. THE NOTICE SAID IT WAS URGENT, HOW URGENT CAN IT BE IF IT STILL IS NOT FIXED???

Apr 01, 2017

AIR BAGS,FUEL/PROPULSION SYSTEM

1 complaint

TL* THE CONTACT OWNS A 2004 TOYOTA AVALON. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED A NEW FUEL CAP. THE CONTACT RECEIVED NOTICE OF NHTSA CAMPAIGN 14V147000 (AIR BAGS). THE VEHICLE WAS NOT REPAIRED FOR THE AIR BAG ISSUE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT PROVIDED.

Jun 27, 2016

ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

I TOOK MY CAR TO GRESHAM TOYOTA FOR A SCHEDULED APPOINTMENT ON JUNE 7 2016 AT 9:00AM. THEY TOLD ME THAT THIS SERVICE SHOULD NOT TAKE MORE THAN 4 HOURS. TO MAKE STORY SHORT, WHEN I CAME AT 6:00PM MY CAR WAS STILL NOT DONE AND THEY TOLD ME TO LEAVE IT OVER NIGHT. I AM A BUSY PERSON AND I NEED MY CAR AT ALL TIMES. SO NOTHING HAS BEEN DONE TO IT BECAUSE OF THEIR IMPROPER TIME MANAGEMENT. I WOULD LIKE YOU TO CONTACT THIS DEALERSHIP SO THEY CAN TAKE CARE OF THIS RECALL IMMEDIATELY.

Jun 12, 2016

ENGINE AND ENGINE COOLING,AIR BAGS

1 complaint

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 TOYOTA AVALON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V043000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE MANUFACTURER STATED THAT THEY DID NOT HAVE ANY UPDATES ON THE REMEDY SINCE FEBRUARY OF 2016. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/29/16*LJ THE CONSUMER STATED THERE HAVE BEEN NO NEW UPDATES ON THE AIR BAG. HOWEVER, THE ECU WAS REPLACED. UPDATED 05/05/16.*JB

Mar 03, 2016

SEAT BELTS

1 complaint

TL* THE CONTACT OWNS A 2004 TOYOTA AVALON. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SIDE SEAT BELTS FAILED TO RETRACT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

Dec 05, 2014

SEATS

1 complaint

TL* THE CONTACT OWNS A 2004 TOYOTA AVALON. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE DEALER RESET THE CODE, BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO DIAGNOSED THAT THE FRONT DRIVER AND PASSENGER SEATS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.

Oct 28, 2014

FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,ENGINE

1 complaint

I WAS ALONE IN THE CAR AND HAD DRIVEN INTO MY DRIVEWAY (AFTER OPENING THE GARAGE DOOR) TO ENTER THE GARAGE. THE CAR SUDDENLY TOOK OFF AND BEFORE I KNEW, I HAD CRASHED INTO THE SIDE OF THE GARAGE AND WENT THROUGH IT. THE CAR SMASHED INTO GARDENING TOOLS, SNOW SHOVELS, LAWN MOWER, LEAF BLOWER, TRASH CANS, AND FLOWERING POTS. IT CAME TO A STOP PARTLY BY THE COAT CLOSET WALL THAT PROTRUDES INTO THE GARAGE AND PARTLY BY ALL THE STUFF THAT GOT CAUGHT UNDER THE CAR. THE GARAGE DOOR RAILING WAS DAMAGED AND THE DOOR WAS HANGING A FEW INCHES ABOVE MY CAR. I HEARD THINGS FALLING ABOVE ME. I THOUGHT THAT THE ROOF WOULD COLLAPSE. I REALIZED THAT THE CAR WAS STILL REVVING AND I SHUT IT. I SAT FOR A FEW MINUTES AND THEN I OPENED THE DOOR AND RAN OUT INTO THE HOUSE. THE CAR, THE GARAGE, AND GARAGE CONTENTS WERE DAMAGED. THE AIRBAGS DID NOT DEPLOY. I THINK IT WAS CAUSED BY UNINTENDED ACCELERATION. I WAS DRIVING AT ABOUT 5 MPH IN THE DRIVEWAY AND I HAVE BEEN DOING THIS FOR THE LAST 10 YEARS. IT APPEARED THAT THE CAR JUST FLEW AND I HAD NO CONTROL OVER IT. *TR

Apr 04, 2014

Crash: 1

STEERING,SUSPENSION,POWER TRAIN

1 complaint

2004 TOYOTA AVALON. CONSUMER REQUESTS REIMBURSEMENT FOR POWER STEERING AND WHEEL HUB REPAIRS. *SMD THE CONSUMER STATED SHE EXPERIENCED STEERING FAILURE, TWO YEARS PRIOR TO THE RECALL. THE CONSUMER WENT TO A LOCAL MECHANIC, BECAUSE THE TOYOTA DEALERSHIP WAS TOO FAR TO DRIVE TO FOR THE REPAIR. UPON SUBMITTING ALL THE REQUIRED PROOF, TOYOTA REFUSED REIMBURSEMENT STATING THE REPAIR SHE PAID FOR WAS NOT THE REASON FOR THE RECALL. THEREFORE, THE CONSUMER TOOK THE VEHICLE TO THE DEALER FOR THE CORRECT REPAIR, WHICH SHE FELT HAD ALREADY BEEN DONE. LAST FALL, THE CONSUMER STARTED TO HEAR A WHIRRING NOISE WHILE DRIVING ON THE HIGHWAY. THE DEALER WAS UNABLE TO DIAGNOSE THE PROBLEM THEN, THE NOISE BECAME LOUDER AND AGAIN, SHE WENT BACK TO THE DEALER. AT THAT TIME, THE NOISE WAS DIAGNOSED AS A WHEEL HUB THAT NEEDED TO BE REPLACE AT A COST OF $ 750 PER WHEEL PLUS TAX TOTALING OVER $3,000. THE LEAD MECHANIC DIAGNOSED THE PROBLEM AS BEING ONE REPLACEMENT OF THE RIGHT REAR HUB, NOT ALL FOUR. *JB

Jan 15, 2013

STEERING,ENGINE AND ENGINE COOLING

1 complaint

2004 TOYOTA AVALON. CONSUMER WRITES IN REGARDS TO TWO RECALL NOTICES *TGW THE CONSUMER STATED IT WOULD BE A 150 MILE- ROUND TRIP TO THE NEAREST DEALER TO HAVE THE RECALLS PERFORMED. THE CONSUMER STATED THERE WERE COMPETENT FORD, GM AND CHRYSLER AUTOMOTIVE TECHNICIANS THAT COULD PERFORM THE WORK IF PROVIDED THE PARTS AND GUIDANCE. *JB

Mar 20, 2012

STEERING,SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,TIRES

1 complaint

2004 TOYOTA AVALON. CONSUMER WRITES IN REGARDS TO SAFETY RECALL NOTICE CONCERNING ENGINE CRANKSHAFT PULLEY *TGW THE CONSUMER BELIEVED UNNECESSARY REPAIRS WERE MADE TO THE VEHICLE, PRIOR TO RECEIVING THE RECALL NOTICE. THE CONSUMER EXPERIENCED DIFFICULTY IN TURNING THE STEERING WHEEL, THE STEERING WAS SLUGGISH AND THERE WAS A VIBRATION. THE POWER STEERING PUMP WAS REPLACED. THE BRAKES, TIRES, AND RACK AND PINION WERE ALSO REPLACED. *JB

Feb 15, 2012

EXTERIOR LIGHTING

1 complaint

MY 2008 TOYOTA AVALON HAD THE HIGH BEAM LIGHT FAIL AFTER APPROX. 30000 MILES. I TOOK IT TO THE DEALER AND TOLD THEM THE HIGH BEAM DID NOT WORK. I WAS INSULTED WHEN THEY ASKED, "WHAT DO YOU MEAN THEY DON'T WORK"? I TOLD THEM, "THEY DON'T TURN ON". I WAS TOLD THEY BOTH BURNED OUT AND I SAID THERE WAS NO WAY THEY WOULD BOTH BURN OUT AT THE SAME TIME. THEIR INSULTS CONTINUED WITH, "THEIR THE SAME AGE SO THEY CERTAINLY COULD BURN OUT AT THE SAME TIME." I EXPLAINED WHEN I WENT TO TURN THEM ON ONE NIGHT, ALL LIGHTS IN THE CAR WENT OUT AND I HEARD A POP SOUND. I WAS ABLE TO GET THE REGULAR LIGHTS BACK ON BUT THE HIGH BEAMS HAVE NEVER COME ON SINCE. AFTER THEY CHECKED THE CAR I WAS INFORMED, "THEY DIDN'T JUST BURN OUT, THEY BLEW UP". EVEN WITH THEIR STATEMENT THE DEALER WOULD NOT ADMIT TO ANY ELECTRICAL PROBLEMS WITH THE CAR. THEY WERE GOING TO CHARGE ME $250 PER LIGHT. WITH THEIR ATTITUDE, I DIDN'T GET THEM CHANGED. I MADE ANOTHER MISTAKE WITH THIS DEALER WHEN I GOT THE OILED CHANGED SEVERAL MONTHS LATER. TOYOTA NOW PROVIDES A BOGUS SAFETY REPORT. MY REPORT STATED ALL THE LIGHTS WORKED. IT ALSO STATED MY REAR WINDOW WIPER WAS IN EXCELLENT SHAPE AND DIDN'T NEED TO BE REPLACE. IF YOU'VE EVER SEEN AN AVALON, IT DOESN'T HAVE A REAR WINDOW WIPER. I GUESS THE VIRTUAL ONE WORKS JUST FINE. *TR

Feb 20, 2011

STEERING,EQUIPMENT

1 complaint

ON 30 DECEMBER 2010, I TOOK MY 2004 TOYOTA AVALON FOR SERVICE PER A RECALL FOR A STEERING BRACKET REPLACEMENT. I PICKED UP THE CAR ON 03 JANUARY 2011 AND DROVE IT HOME. THE NEXT TIME IT WAS DRIVEN WAS ON JANUARY 10 AND I NOTICED THE STEERING WAS "STICKING" SO I NOTIFIED THE TOYOTA SERVICE DEPARTMENT. WHILE DRIVING TO HAVE THE VEHICLE CHECKED, THE STEERING LOCKED UP AND I NEARLY CRASHED BEFORE MANAGING TO STOP. THE CAR WAS TOWED IN FOR SERVICE AND I WAS TOLD THAT THERE WAS A PROBLEM WITH THE "STEERING RACK". I HAVE SERIOUS CONCERNS THAT REPAIRS TO THE STEERING DUE TO A RECALL WERE PERFORMED AND IMMEDIATELY FOLLOWING THIS PROBLEM OCCURRED. *TR

Jan 11, 2011

EQUIPMENT

1 complaint

COMPLAINT AGAINST TOYOTA COMMENTS: SIRS, JULY 29, 2010 - TOYOTA MOTOR SALES, INC. ISSUED A RECALL FOR MODEL YEAR 2000-2004 TOYOTA AVALONS. TOYOTA STATED THAT CUSTOMERS WILL BE NOTIFIED "...BEGINNING IN LATE AUGUST 2010 TO BRING THEIR VEHICLES TO THEIR TOYOTA DEALER FOR REPLACEMENT OF THE STEERING COLUMN BRACKET..." AS OF TODAY, OCTOBER 6, 2010, NOTIFICATION HAS NOT BE SENT TO ME. ALTHOUGH I HAVE HAD THE PART REPLACED, THE REPLACEMENT WAS DUE ONLY TO MY DILIGENCE AND NOT TO THE PRUDENCE OF TOYOTA. I FEEL SYMPATHY FOR THOSE DRIVERS WHO MAY HAVE BEEN INVOLVED IN A NEEDLESS ACCIDENT BECAUSE THEY WERE UNAWARE OF THE DANGER THAT COULD OCCUR DUE A FAILURE OF A PART OF THEIR AUTOMOBILE. I RECOMMEND THAT NHTSA INVESTIGATE THIS SITUATION AT TOYOTA. *TR

Oct 07, 2010

STRUCTURE,LATCHES/LOCKS/LINKAGES

1 complaint

MY 2004 AVALON XLS HAS ISSUES WITH BOTH FRONT INNER DOOR HANDLES CHROME PEELING AND LEAVING RAZOR SHARP EDGES AND LEAVING LACERATIONS TO HANDS WHEN PULLING TO OPEN DOORS AT TIMES. THE REAR INNER DOOR PULL HANDLES ARE BEGINNING TO BUBBLE AND WILL BEGIN TO PEEL AS WELL. I PAID A VISIT TO MY LOCAL TOYOTA DEALER AND THEY STATED THERE WAS NOT A RECALL OR ASSISTANCE FOR THIS ISSUE. THIS IS A BIG PROBLEM IN MY EYES AND DO NOT THINK I SHOULD BE RESPONSIBLE FOR THE COST OF REPAIRS. PLEASE HELP ME IN MY NEXT STEP. *TR

Apr 17, 2010

Injuries: 2

VEHICLE SPEED CONTROL,SERVICE BRAKES, ELECTRIC

1 complaint

WHILE BACKING SLOWLY, THE RIGHT FOOT WAS MOVED FROM ACCELERATOR TO FOOT BRAKE PEDAL. AS PRESSURE WAS APPLIED TO THE FOOT BRAKE, THE CAR ACCELERATED IN REVERSE, CONTINUED TURNING, SMASHED ALONG SIDE OF ANOTHER VEHICLE AND TURNED A HALF CIRCLE. DRIVER'S LEFT FOOT PRESSED THE EMERGENCY BRAKE CAUSING CAR TO STOP. TOTAL ELAPSED TIME NO MORE THAN TWO SECONDS. *TR

Mar 03, 2010

Crash: 1

Injuries: 1

TIRES

1 complaint

TL*THE CONTACT OWNS A 2004 TOYOTA AVALON. THE VEHICLE HAS SCHRADER (NA) TIRE VALVES, MODEL TR-414. WHEN THE CONTACT PULLED INTO THE GAS STATION, HE WAS INFORMED THAT HE HAD A FLAT TIRE. HE DISCOVERED THAT THE FRONT DRIVER'S SIDE TIRE AND REAR PASSENGER SIDE TIRE WERE FLAT. THE VALVE STEMS WERE FOUND TO BE DEFECTIVE AND ONE OF THE TIRES AND VALVE STEMS WERE REPLACED. THE PART NUMBER WAS UNKNOWN. THE FAILURE MILEAGE WAS 32,672 AND CURRENT MILEAGE WAS 32,800. UPDATED 09/23/08. *LJ THE CONSUMER STATED THE VALVE STEM HAD TO BE REPLACED TWICE, DUE TO THE TIRES LOOSING A SIGNIFICANT AMOUNT OF AIR. UPDATED 09/24/08. *JB

Aug 05, 2008

WHEELS

1 complaint

DT*: THE CONTACT STATED A CRACK IN THE RIGHT FRONT WHEEL CAUSED THE TIRE TO LOOSE AIR PRESSURE, RESULTING IN A CRASH. THE VEHICLE WAS DRIVEN OVER THREE LANES AND STRUCK A ROAD SIGN, WENT BACK OVER THE THREE LANES AND DOWN INTO A WATERY DITCH AND UP THE OTHER SIDE AND CAME TO A STOP. SEAT BELTS WERE IN USE AND NO INJURIES WERE SUSTAINED. THE CONTACT HAS NO OTHER RECOLLECTION OF THE INCIDENT AND CAN OFFER NO MORE FACTS. A POLICE REPORT WAS FILED. THE DEALER HAS BEEN ALERTED HOWEVER THE WHEEL HAS NOT BEEN INSPECTED. THE MANUFACTURER STATED THERE WAS NO DESIGN DEFECT. UPDATED 06/12/06. *JB

May 24, 2006

Crash: 1

STEERING,ELECTRICAL SYSTEM,STRUCTURE

1 complaint

TOYOTA AVALON XLS 2004 PROBLEM SEEING THE TRUNK WHEN BACKING UP FOR VISUAL IDEA OF HOW CLOSE TO WHAT BEHIND ME. *BF SIX DAYS AFTER PURCHASING THE VEHICLE, THE KEY WOULD NOT TURN IN THE IGNITION AND ALL THE DASH LIGHTS STAYED LIT. THERE WAS A GRINDING NOISE COMING FROM THE STEERING. *JB

Mar 02, 2005

ENGINE AND ENGINE COOLING,POWER TRAIN

1 complaint

WHILE DRIVING ANY SPEED, THE VEHICLE JERKED FORWARD. THIS CAUSED THE CONSUMER TO REAR END ANOTHER VEHICLE. THE CONSUMER MANAGED TO PULL OVER AND SHUT OFF/RESTART THE VEHICLE. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. THE CAUSE WAS NOT DETERMINED. PLEASE PROVIDE MORE INFORMATION.

Jan 25, 2005

Crash: 1

ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL

1 complaint

WHILE DRIVING IN STOP AND GO TRAFFIC THE VEHICLE'S ENGINE REVVED UP AND THE VEHICLE ACCELERATED FORWARD INTO ANOTHER VEHICLE. *NM THE RPM REACHED 7000. THE CONSUMER STATED THAT THIS MARKS THE FOURTH TIME THIS VEHICLE HAS HAD THIS ISSUE. THE CONSUMER REFERENCED 10099310. HEAVY SMOKE CAME FROM THE FRONT OF THE VEHICLE AFTER THE CRASH. THE CONSUMER HAD TO TURN THE KEY TO THE OFF POSITION TO STOP THE ENGINE FROM RACING. *TC *JB

Jan 14, 2005

Crash: 1

STEERING,SUSPENSION

1 complaint

WHILE DRIVING 35 MILES PER HOUR THE CONSUMER HIT A CURB WHICH CAUSED THE RIGHT FRONT TIRE TO GO FLAT. THE CONSUMER TOOK THE VEHICLE TO THE DEALER AND RESULTS SHOWED THAT THE STRUT ARM, KNUCKLE STEERING, BUSHINGS AND BEARINGS ALL NEEDED TO BE REPLACED.*JB

Dec 28, 2004

STEERING,STRUCTURE,EQUIPMENT

1 complaint

WHILE DRIVING AT ANY SPEED, THE CONSUMER HEARD A BRUSHING SOUND COMING FROM THE STEERING COLUMN. THE DEALER HAS EXAMINED THE VEHICLE ON TWO OCCASIONS AND WAS UNABLE TO FIND THE CAUSE OF THE PROBLEM. *AK WHEN THE A/C WAS RUNNING THE VEHICLE WOULD DIE AS WAS UNABLE TO BE DUPLICATED, THE TRUNK GASKET LEAKED, NOISES WERE HEARD WHEN TURNING TO THE LEFT (STEERING FELT TIGHT), THE TRUNK BOTTOM WOULD NOT OPEN, THE WIPERS WOULD HIT THE HOOD, THERE WAS A SCRAPING WHEN TURNING TO THE LEFT, THE DRIVER DOOR WAS LEAKING WATER, AND THE VEHICLE COULD NOT TURN RIGHT. *SC *JB

Sep 13, 2004

ELECTRONIC STABILITY CONTROL

1 complaint

THE VEHICLE HAD AN EXTRA ADDED SAFETY DEVICE USED TO STABILIZE THE VEHICLE, THE CONSUMER WAS TOLD BY THE DEALER THAT THERE WAS NO WAY THIS VEHICLE WILL EVER LOSE TRACTION AND SKID. THE OWNER HAS PUT 381 MILES ON THE VEHICLE AND THE DASH LIGHTS CAME ON AND THE TRACK OFF LIGHT CAME ON AND THAT SPECIAL TRACTION DEVICE WAS NOT WORKING. THE SECOND LIGHT V.S.C. LIGHT VEHICLE STABILIZING CONTROL LIGHT APPEARED AND THE THIRD LIGHT WHICH WAS THE CHECK ENGINE CAME ON. *JB

Sep 07, 2004

POWER TRAIN

1 complaint

THE REAR WHEEL FROZE WHILE DRIVING AT 45 MPH. THIS CAUSED THE VEHICLE TO SKID 8 FEET UP IN THE AIR ON DRY PAVEMENT. THE CONSUMER SUSTAINED BRUISES ALL OVER HIS BODY AND RECEIVED 20 STITCHES IN HIS ELBOW . *JB *NM

Jul 06, 2004

Crash: 1

Injuries: 1

2004 TOYOTA Avalon Problems & Complaints

Complaints by Component

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