140
Complaints Reported

Complaints by Component

VISIBILITY
21 complaints
SUNVISOR DROPS DOWN ABOUT 30 DEGREES FROM THE UP POSITION OR JUST DON'T STAY ALL THE WAY DOWN. *TR
May 31, 2014
THIS VISIBILITY ISSUE IS CAUSED BY THE SUNVISOR ON THE DRIVER SIDE, DROPPING DOWN FROM THE STOWED POSITION UNEXPECTEDLY AND REPEATEDLY BLOCKING THE DRIVER'S VISION. DEALER INDICATED NOT A TOYOTA PROBLEM AND PRICING IT AT $700 + DOLLARS TO REPLACE. WHEN DRIVING, THE SUNVISOR HAD TO BE MOVED TO THE SIDE AT ALL TIMES AND BACK TO FORWARD POSITION JUST TO GET IT OUT OF WAY TO EXIT VEHICLE. ENDED UP BUYING FROM THE DEALER A REGULAR VISOR (NOT THE LIMITED MODEL VISOR). THE NEW VISOR COST $80 + DOLLARS. VEHICLE SOLD AS A LIMITED MODEL, SHOULD NOT HAVE ANY HAZARDOUS/DANGEROUS PROBLEMS SUCH AS THIS, NOT ADDRESSED WITHOUT A NATIONAL RECALL. VERY DISAPPOINTED WITH THE TOYOTA CORP. FOR NOT ACCEPTING THESE COMPLAINTS AND DENYING THAT PROBLEM EVEN EXISTS. NHTSA PLEASE TAKE NOTE, AND ADD UP ALL THESE SAME VISIBILITY ISSUES AS SHOWING ON YOUR SITE. NOT JUST THIS MODEL I BET MANY SAME VISOR ISSUES SHOW UP FOR OTHER TOYOTA MODELS. THANK YOU! *TR
Jan 05, 2012
DRIVER'S SIDE SUN VISOR FLOPS DOWNWARD WHEN IN USE, INSTEAD OF REMAINING TILTED FORWARD (TOWARD WINDSHIELD), THUS PARTIALLY BLOCKING VISION. THIS IS A COMMON PROBLEM ON A NUMBER OF TOYOTA VEHICLES. *TR
Mar 22, 2011
NOTED RECENT COMPLAINT RE:SUN VISORS ON 2001 HIGHLANDER- I HAVE THE SAME PROBLEM HOWEVER JUST PASSENGER SIDE VISOR INVOLVED SO FAR. PART COST IS $214.00 ! I THINK IT IS A RIDICULOUS ITEM TO FAIL. *TR
Jul 14, 2010
2001 TOYOTA HIGHLANDER DRIVERS SIDE SUN VISOR DOES NOT STAY IN PLACE, AND FALLS DOWN INTO DRIVERS FIELD OF VISION UNEXPECTEDLY PASSENGER SIDE VISOR DOES THE SAME THING, BUT TO A LESSER DEGREE. THIS BEGAN AFTER WE OWNED THE CAR FOR FIVE YEARS(OUT OF WARRANTY) AND IS A CONSTANT PROBLEM, AND I FEEL THE DEALER SHOULD CORRECT THIS PROBLEM. THE CONSUMER(S) SHOULD NOT BE EXPECTED TO PAY UPWARDS OF $800 TO FIX SUCH A SIMPLE PROBLEM, ONE THAT SHOULD NOT OCCUR IN THE FIRST PLACE. I HAVE OWNED MORE THAN TWELVE VEHICLES, AND EVEN THE CHEAPEST OF THOSE NEVER HAD SUCH A PROBLEM. SEVERAL HIGHLANDER OWNERS HAVE TOLD OF THE SAME COMPLAINT, AND IT IS VERY FRUSTRATING. *TR
Jul 04, 2010
+ 16 more complaints for this component
ENGINE AND ENGINE COOLING
16 complaints
CAR BEGAN SURGING ON THREE OCCASIONS. CAR WAS PARKED, IN PARK AT THE CURB, AND ENGINE WAS SURGING FROM IDLE TO APROX 2500 RPM. I PLUGGED AN OBD INTO THE CAR TO LOOK FOR ERROR CODES AND THERE WERE NONE. I CYCLED THE OBD AGAIN AND THE SURGING STOPPED. ?? *TR
Feb 26, 2010
WHILE MY 2001 TOYOTA HIGHLANDER WAS IN OPERATION THE ENGINE BOLTS PULLED LOOSE CAUSING THE ENGINE TO SEIZE AND BE DESTROYED. THE CAR WAS STOPPED AT A LIGHT AT THE TIME AND HAD IT BEEN IN OPERATION ON THE FREEWAY COULD HAVE CAUSED A SERIOUS ACCIDENT. THE ENGINE IS DESTROYED AND A NEW ENGINE WOULD COST $7000. I BELIEVE THAT THERE HAVE BEEN NUMEROUS INCIDENTS INVOLVING ENGINE BOLTS ON TOYOTA CARS AND TRUCKS AND THAT TOYOTA HAS ALWAYS BLAMED OTHER THINGS AND NOT ADDRESSED WHETHER THE BOLTS ARE DEFECTIVE OR HAVE NOT BEEN INSTALLED PROPERLY. THERE ARE VARIOUS REFERENCES ON THE INTERNET OF CUSTOMERS HAVING PROBLEMS WITH THE ENGINE BOLTS ON TOYOTA VEHICLES..TOYOTA HAS NO EXPLANATION FOR WHAT HAPPENED TO MY CAR. I BELIEVE IT MAY BE THE INSTALLATION OF THE BOLTS OR THE QUALITY OF THEM. *TR
Nov 25, 2009
THIS IS NOT A SAFETY COMPLAINT. IT IS AN ATTEMPT TO GET TOYOTA MOTOR TO ADMIT A DEFECT IN MANY OF THEIR ENGINES. OIL AND COOLANT LEAKING FROM THE ENGINE OF MY 2001 HIGHLANDER. I WAS TOLD BY TOYOTA SERVICE THAT THEY FOUND 3 STRIPPED HEAD BOLTS WHICH CAUSE THE LEAK AND IT ENDED UP COSTING ME $3,500 TO REPAIR THE HEAD AND BLOCK. NO GUARANTEE THAT THE BOLTS WOULD NOT SKIP OUT AGAIN. I HAVE READ A GROWING NUMBER OF COMPLAINTS FROM TOYOTA OWNERS WHO HAVE FACED THE SAME PROBLEM AND TOYOTA REFUSES TO HELP OR ADMIT THAT THIS MAYBE A ENGINE FLAW. *TR
Aug 03, 2009
2.4 (4CYL) ENGINE MAKING NOISE, SOUNDS LIKE ROD KNOCKING. TOYOTA DEALER SAID SAME THING. ENGINE BLEW UP AT 45 MPH. OIL WAS ALWAYS CHANGED AT APPROXIMATELY 3000 MILES. USED ON HIGHWAYS AND CITY STREETS. CONTACTED TOYOTA CORPORATE AND THEY DIDN'T SEEM TO CARE. OUT OF WARRANTY. NEVER HEARD OF A TOYOTA ENGINE BLOWING A ROD. THIS HIGHLANDER WAS IN EX. COND. TO SOLD AS JUNK NEVER BUY ANOTHER TOYOTA AGAIN !!!!!! *TR
Feb 27, 2008
WE BOUGHT OUR HIGHLANDER JUST OVER A YEAR AGO AND WE HAVE TO CONSTANTLY PUT OIL INTO VEHICLE. IT ONLY HAS 80,000 ON IT, AND WE HAVE TO PUT ABOUT A LITER OF OIL INTO IT EVERY OTHER WEEK. THE MANUFACTURER OF OUR AREA CHECKED IT TWICE, AND DETERMINED THAT WE NEED ANOTHER ENGINE, BUT THE COST WAS AROUND $7000 IN CANADIAN THAT ENGINE WOULD COME FROM JAPAN, AND IT WOULD BE A USED ONE, AND WOULD ONLY WARRANTY THAT FOR 1 YEAR. THEN WHAT AM COMPLETELY DISGUSTED!! WE PLAN ON GETTING RID OF THIS THING AS FAST AS POSSIBLE AND WILL NEVER BUY ANOTHER TOYOTA AGAIN..DO YOURSELVES A FAVOR AND TELL PEOPLE ABOUT THIS SO NO ONE GOES THIS .*AK
Apr 06, 2007
+ 11 more complaints for this component
POWER TRAIN
14 complaints
ON WED, 4 SEP 2013 AT APPROXIMATELY 12:00, I PARKED MY CAR IN THE DRIVEWAY AND GOT OUT OF THE CAR TO PICK UP MAIL. AFTER PICKING UP THE MAIL, I RETURNED TO THE CAR AND LEANED OVER THE CAR TO RETRIEVE MY PURSE FROM THE PASSENGER SEAT WHEN MY SUV STARTED ROLLING BACKWARDS. MY CAR WHICH WAS ON AN INCLINE IN MY DRIVEWAY KEPT ROLLING BACKWARDS. I FELL ON MY BACK ON THE CONCRETE DRIVEWAY AND THE FRONT TIRE OF MY CAR ROLLED OVER MY LEFT THIGH. THE CAR ROLLED BACK AND STOPPED IN THE MIDDLE OF THE STREET. MY NEIGHBOR ACROSS THE STREET CALLED 911. *JS
Sep 26, 2013
Crash: 1
Injuries: 1
AS MY WIFE WAS SLOWING THE VEHICLE TO A STOP IN A PARKING LOT, THE VEHICLE SEEMED TO EXPERIENCE AN ACCELERATION ON ITS OWN. SHE FELT AS IF THE ACCELERATOR GOT STUCK SO SHE IMMEDIATELY PRESSED BRAKE WITH HER LEFT FOOT AND ACCELERATOR WITH THE RIGHT FOOT IN AN EFFORT TO 'RELEASE' THE ACCELERATOR PEDAL. THIS WAS A REFLEX MOVE ON HER PART BECAUSE IT HAPPENED SO FAST. THE VEHICLE HOPPED OVER THE PARKING LOT CURB, LANDED ON THE GRASS AND CAME TO A STOP. I WAS STANDING 50 FEET FROM THE CAR WHEN THIS HAPPENED. THE ONLY THING I NOTICED WAS A BRAKING SOUND AND WHEN I TURNED AROUND THE CAR HAD HOPPED AND WAS ON THE GRASS. WE TOOK THE CAR TO THE LOCAL DEALERSHIP WHO COULDN'T FIND THE CAUSE OR REPLICATE THE PROBLEM. THEY SAID THERE'S NO PROBLEM WITH THE CAR. A MONTH HAS GONE BY SINCE THE INCIDENT AND THERE HASN'T BEEN ANYTHING UNUSUAL WITH THE CAR SINCE. *TR
Jul 20, 2012
WHEN SHIFTED TO REVERSE GEAR FROM PARKED CONDITION CAR ACCELERATED AND CAUSED CRASH TO THE REAR OF THE CAR TO WALL. *CN
Jan 29, 2008
Crash: 1
Injuries: 1
I OWN A 2001 TOYOTA HIGHLANDER, 85000 MILES. 3 WEEKS AGO THE TRANSMISSION FAILED. I CALLED THE TOYOTA DEALERSHIP AND WAS TOLD THEY COULD NOT HELP ME. I HAD A TRANSMISSION SHOP REBUILD THE TRANSMISSION AND WHEN TAKING IT APART, THEY FOUND 4 PLANETARY GEARS THAT HAD SUSTAINED RANDOM BREAKING AND CHIPPING. THIS APPEARS TO BE A QUALITY ISSUE. I HAVE REPORTED THIS TO TOYOTA AT CORPORATE AND DEALERSHIP LEVELS AND REQUESTED I BE INFORMED OF ANY SECRET WARRANTIES THAT EXIST TO COVER THIS EXPENSE. I HAVE NOT YET RECEIVED A RESPONSE.
Jul 21, 2006
2001 TOYOTA HIGHLANDER, V6 ENGINE, AUTO TRANSMISSION. THERE IS A DEFINITE HESITATION/LAG/DELAY IN SHIFTING AND ACCELERATION. THIS CONDITION HAPPENS ALMOST ALL OF THE TIME AND CREATES A REAL SAFETY CONCERN. MODERATE ACCELERATION WILL PRODUCE THIS CONDITION. TOYOTA IS AWARE OF THIS CONDITION BUT IS DOING NOTHING TO CORRECT IT. *JB
Nov 12, 2004
+ 9 more complaints for this component
SERVICE BRAKES, HYDRAULIC
14 complaints
I BOUGHT A TOYOTA HIGHLANDER IN 2001. I THINK MY CAR DOES HAVE A BRAKE PROBLEM. WHEN I APPLY BRAKES AT SPEED OVER 50 MILES, CAR IS VIBRATING AND HARD TO STOP. I HAVE TO STOP APPLYING BRAKE. AFTER BUYING A CAR, I TOOK IT TO THE DEALER, AND THE SALES AGENT SAID, "IT IS NOT A BRAKE PROBLEM, IT IS BECAUSE OF HARD PRESSURE." RECENTLY, MY HUSBAND DROVE THE CAR AND HE FELT IT TOO.(DATE FOR THIS INCIDENT IS SOME WHERE IN SEPTEMBER 2001) (2) OCCASIONALLY MY CAR IGNITION IS NOT WORKING, I HAVE TO GIVE GAS TO START CAR! I TOOK IT TO TOYOTA DEALER LOCATED AT BUFORD MALL OF GA, IN THE U.S.A. THEY WORKED ON IT TWICE. I HAVE SPENT MORE THAN $650. THE PROBLEM IS STILL NOT RESOLVED. THEN SOMEBODY CALLED ME TO INFORM THAT SOMETHING IS BAD (COAST IS $800)AND IT MIGHT FIX THE PROBLEM! I COMPLAINED TO THE PEOPLE WHO TAKE SURVEY ON CUSTOMER SATISFACTION. NO BODY FOLLOW UP ON IT. I SENT AN EMAIL. THEN AN AGENT NAMED "TONY" CALLED ME AND SAID, "I DO NOT WANT TO SPEND $800 MORE AND WHICH MIGHT FIX THE PROBLEM. I SAID, "WHAT HAPPENED TO THE FIRST TWO REPAIRS?" HIS RESPONSE WAS, "IT IS LIKE YOU GO TO DOCTOR. THEY TRY ONE MEDICINE. IF YOU ARE NOT CURED, THEY TRY ANOTHER MEDICINE!" THEN HE ASKED ME,"WHAT YOU WANT TO DO? DO YOU WANT TO FIX THE PROBLEM?" I SAID, "YES, BUT I CAN'T LET YOU KEEP ON TRYING NEW REPAIRS, SPEND MONEY AND PROBLEM IS NOT FIXED!." HE SAID, "IF YOU ARE THINKING THAT I WILL FIX YOUR PROBLEM FREE, IT IS NOT GOING TO HAPPEN!." THEN HE HANG UP THE CALL. YES, TOYOTA SHOULD HAVE IMPROVE THEIR SERVICE AND CHANGE THE ATTITUDE. THEIR SERVICE PRICE VARIES WITH THE TEAM/SERVICE AGENT. I DO NOT REMEMBER EXACT DATE, THE FOLLOWING DATE IS APPROXIMATE. *TR
Feb 16, 2010
THE CAR ACCIDENT IN WHICH I WAS INVOLVED IN HAD SUSPICIOUS ACTIVITIES THAT FOLLOWED, FOR EXAMPLE, FINANCE COMPANY REPOSSESSED MY VEHICLE ALTHOUGH MY PAYMENTS WERE CURRENT. RECENTLY, WHILE RESEARCHING VEHICLE RECALLS, I FOUND THAT MY 2001 TOYOTA HIGHLANDER HAD A HYDRAULIC BRAKE RECALL. THE ACCIDENT CAUSED INJURIES AS WELL AS TOTALING OUT TWO VEHICLES. I WAS DRIVING ON FWY WHEN I HAD TO STOP SUDDENLY DUE TO CONSTRUCTION TRAFFIC. MY HIGHLANDER'S BRAKES WENT TO THE FLOOR WHICH MADE IT IMPOSSIBLE TO STOP. *TR
Apr 23, 2009
Crash: 1
Injuries: 2
INCREASED PEDAL STROKE LENGTHEN THE STOPPING DISTANCE. SAW IN YOUR WEBSITE A RECALL FOR IT. TOOK IT TO DEALER THEY DON'T HAVE IT IN THE SYSTEM SO THEY WON'T FIX THE PROBLEM. THEY LOOKED UP THE VIN# YOUR WEBSITE WON'T SPECIFY VIN#, ONLY SPECIFY'S YEAR.
Aug 25, 2005
CONSUMER STATED THAT WHEN ATTEMPTING TO APPLY THE ANTI LOCK BRAKES, THE VEHICLE EXPERIENCED HEAVY VIBRATION AND CAUSED A DISTRACTION TO THE CONSUMER. THE DEALER WAS NOTIFIED. *AK AT 55 MPH WHEN BRAKING, THE STEERING WHEEL SHOOK, BUT THE CONSUMER WAS ABLE TO THE CONTROL THE VEHICLE. HOWEVER AT 75-80 MPH, WHEN BRAKING (NO EMERGENCY), THE STEERING SHOOK VIOLENTLY. *SCC *JB
Aug 22, 2003
WHILE DRIVING ON COBBLESTONE ROAD ALL YOU HEAR IS METAL CLATTERING BENEATH THE BODY BUT ONCE YOU TAP THE BRAKES IT BECOMES SILENT. AND I HAVE WENT TO THE DEALER TO FIX THIS PROBLEM BUT HAVEN'T THREE TIMES. *AK
Sep 07, 2002
+ 9 more complaints for this component
TIRES
9 complaints
MY FRONT TIRES, (FROM A SET OF FOUR), HAVE PARTS OF THE TREAD SEPARATING FROM THE TIRE BODY. THE RUBBER UNDER THE MISSING PIECES OF TREAD HAS A TEXTURE LIKE POPCORN. THE INNER SURFACE OF THE RUBBER IS SHINY AND SMOOTH. *DT IT IS NOT FROM GOUGING, FORCE, OR ABUSE TO THE TIRES. IT IS AS IF THE MANUFACTURING PROCESS USED TWO DIFFERENT BATCHES OF RUBBER THAT WAS NOT INCORPORATED TOGETHER CORRECTLY, AND IS NOW SEPARATING FROM ITSELF. THIS IS CLEARLY A MANUFACTURING DEFECT AND SHOULD BE RECALLED IMMEDIATELY! IF A TIRE FAILURE OCCURS FROM THIS DEFECT AT SPEED, IT COULD CAUSE A SERIOUS ACCIDENT, ROLLOVER, HEAD-ON, SERIOUS INJURY/DEATH. PLEASE REVIEW HIS MATTER AS SOON AS POSSIBLE. PLEASE CONTACT ME FOR PICTURES OF THE DEFECT, SINCE THE WEBSITE HAS NO WAY TO UPLOAD THE PICS.*DT*JB *TR
May 12, 2020
ON SEPTEMBER 3RD 2005 AT 11:30 PM WHILE TRAVELING AT APPROXIMATELY 75 MPH ON INTERSTATE 5 -15 MILES SOUTH OF SACRAMENTO CALIFORNIA I EXPERIENCED A CATASTROPHIC FAILURE (SIDEWALL BLOWOUT SEPARATION OF SIDEWALL FROM TREAD) ON ONE OF MY REAR BRIDGESTONE P22570S16 BSDLRAPT30 DUELER AT TIRES. THIS TIRE HAD LESS THAN 13,000 MILES ON IT AND WAS INFLATED TO 32 PSI. THE RODE-WAY SURFACE WAS IN GOOD CONDITION. ON SUNDAY SEPTEMBER 4TH 2005 I WENT TO SEARS WHERE I PURCHASED THE SET OF FOUR TIRES TO HAVE THE DAMAGED ONE REPLACED. UPON EXAMINATION OF THE REMAINING THREE TIRES FOR SIDEWALL DAMAGE AND IN DISCUSSIONS WITH THE INSTALLATION TECHNICIAN I DECIDED THAT BECAUSE OF THIS INCIDENT AND A STATEMENT BY THE TECH THAT THIS IS A COMMON OCCURRENCE WITH THIS TIRE, I REPLACED ALL FOUR WITH ANOTHER BRAND. SEARS OFFERED TO GIVE ME FULL CREDIT FOR TWO FOR THE FOUR TIRES TOWARDS THE PURCHASE OF ANOTHER BRAND OF TIRE. *JB
Sep 04, 2005
VEHICLE TIRE PUNCTURED. MR THE CONSUMER EXPERIENCED 5 TIRE FAILURES ON 5 SEPARATE OCCASIONS. *JB
Apr 25, 2003
FAILURE OF DEULER TIRES. VEHICLE EXPERIENCED FIVE TIRE FAILURES AT DIFFERENT MILEAGES ( 4500, 12816, 15480, 20000, 29160). *TT *NLM
Mar 17, 2003
UNEXPECTED TIRE FAILURE OF A BRIDGESTONE H/T P225/70R16.*JB
Mar 11, 2003
+ 4 more complaints for this component
VEHICLE SPEED CONTROL
9 complaints
TL* THE CONTACT OWNS A 2001 TOYOTA HIGHLANDER. THE CONTACT STATED WHILE ATTEMPTING TO PARK, THE VEHICLE SUDDENLY ACCELERATED INDEPENDENTLY AND CRASHED INTO A PARKED VEHICLE. THE CONTACT SHIFTED THE VEHICLE INTO REVERSE AND CRASHED INTO THE REAR OF A SECOND VEHICLE. THE POLICE WAS CONTACTED, BUT A REPORT WAS NOT FILED. THE DRIVER SUSTAINED WHIPLASH AND NECK PAINS THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 141,980. MA 10/15/2015 *CN
Aug 04, 2015
Crash: 1
Injuries: 1
TL* THE CONTACT OWNS A 2001 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE STOPPED AT A STOP LIGHT, THE VEHICLE SUDDENLY ACCELERATED ON ITS OWN AND CRASHED INTO THE VEHICLE STOPPED IN FRONT OF THE CONTACT. THERE WERE NO DAMAGES TO EITHER VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TEST, BUT THE MANUFACTURER WOULD NOT ALLOW A TECHNICIAN TO INSPECT IT. THE MANUFACTURER STATED THAT THEY WOULD SEND AN ENGINEER TO EXAMINE THE VEHICLE. THE VEHICLE WAS NOT YET EXAMINED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.
Jan 26, 2012
Crash: 1
TL*THE CONTACT OWNS A 2001 TOYOTA HIGHLANDER. WHILE DRIVING 5 MPH IN REVERSE THE VEHICLE ACCELERATED ON ITS OWN AND CRASHED INTO A POLE. THE VEHICLE PREVIOUSLY ACCELERATED ON ITS OWN WHILE THE BRAKES WERE APPLIED AND CRASHED INTO A VEHICLE. THE CONTACT SUSTAINED MINOR INJURIES TO HER NECK. THERE WAS NO MENTION OF A POLICE REPORT BEING FILED. THE DEALER STATED THAT THEY COULD NOT DUPLICATE THE FAILURE. THE MECHANIC STATED THAT THE FAILURE COULD BE CAUSED DUE TO THE ACCELERATOR PEDAL STICKING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 85,000 AND THE CURRENT MILEAGE WAS 109000.
Jul 22, 2010
Crash: 1
Injuries: 1
TL* THE CONTACT OWNS A 2001 TOYOTA HIGHLANDER. WHILE TRAVELING AT 35 MPH THE VEHICLE HAD SUDDENLY ACCELERATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE FAILURE COULD NOT BE SERVICED. THE FAILURE MILEAGE WAS 25,000. UPDATED 04/27/10. *LJ THE CONSUMER STATED SHE HAD TO PULL THE ACCELERATOR PEDAL UP, WHICH WAS STUCK. UPDATED 06/25/10.*JB
Mar 18, 2010
MY 2001 HIGHLANDER HAS CAUSED ME SO MUCH STRESS. ON JUNE 25, 2006 I BROUGHT THE HIGHLANDER IN TO TOYOTA CRYSTAL IN GREENBROOK, NJ AFTER HAVING HAD TWO EPISODES IN WHICH THE CAR KEPT ACCELERATING EVEN THOUGH MY FOOT WAS OFF THE GAS PEDAL AND THE BRAKES DID NOT HELP IN SLOWING THE CAR DOWN. ON BOTH OCCASIONS I HAD PUT THE CAR IN NEUTRAL TO SLOW IT DOWN. IT IS THE SAME EXACT SCENARIO THAT HAS BEEN IN THE NEWS THIS PAST MONTH. THE TOYOTA DEALER WAS UNABLE TO HELP US IN RESOLVING THE PROBLEM AT THAT TIME. I STILL HAVE A COPY OF THE LETTER I GAVE TO THE DEALER ON THAT DATE DESCRIBING THE PROBLEM. WHEN THE NEWS BROKE ABOUT THE ACCELERATION PROBLEM I CALLED CRYSTAL TOYOTA. THEY OFFERED TO CHECK THE CAR AGAIN BUT WAS TOLD WE WOULD HAVE TO PAY FOR THE ANALYSIS SINCE IT WAS NOT UNDER THE RECALL. SO I CALLED TOYOTA IN MORRISTOWN NJ WHERE I HAD PURCHASED THE CAR IN 2001. THE MANAGER TOLD ME TO CALL TOYOTA CORPORATE AT 800-331-4331. I DID SO AND AFTER DESCRIBING THE CAR PROBLEM, WAS GIVEN CASE #1001138288 AND ASSURED THAT I WOULD RECEIVE A CALL BACK WITHIN ONE BUSINESS DAY. THE CALL NEVER CAME SO MY HUSBAND CALLED TOYOTA BACK. THE REASON GIVEN TO US FOR NOT CALLING BACK WAS THAT OUR CAR WAS NOT IN THE RECALL. THE TOYOTA REPRESENTATIVE ALSO TOLD MY HUSBAND THAT THE PARTS UNDER RECALL WERE NOT INSTALLED IN THE 2001 HIGHLANDER AND TO CALL CUSTOMER RELATIONS AT CRYSTAL TOYOTA. THIS TIME CRYSTAL OFFERED TO TEST DRIVE THE CAR FOR NO CHARGE BUT SAID THEY WOULDN'T KNOW HOW TO GO ABOUT REPAIRING IT SINCE NO SUBSTITUTE PIECE FOR THE 2001 EXISTS. SO THE PROBLEM REMAINS UNRESOLVED. THIS IS A DANGEROUS SITUATION AND I AM SURE THAT THERE MUST BE OTHER 2001 HIGHLANDERS WITH THE SAME PROBLEM. SINCE THOSE TWO EXPERIENCES I ONLY DRIVE THE CAR WHEN IT IS ABSOLUTELY NECESSARY. PLEASE INVESTIGATE THIS MATTER. UNFORTUNATELY I DID NOT KNOW ABOUT NHTSA UNTIL THIS WEEK. OTHERWISE I WOULD HAVE CONTACTED NHTSA AT AN EARLIER DATE. I AM LOOKING FORWARD TO HEARING FROM YOU. *TR
Feb 26, 2010
+ 4 more complaints for this component
STRUCTURE
8 complaints
SUNROOF GLASS BLEW OFF OF THE VEHICLE ON THE HIGHWAY YESTERDAY. I SEE NUMEROUS REPORTS OF THIS ON THE INTERNET. WAS THERE EVER A TSB OR RECALL FOR THIS ISSUE FROM TOYOTA? DANGEROUS AND SCARY, HAPPENED IN TRAFFIC.
Mar 12, 2018
FAULTY STOP LIGHTS, AFTER SEVERAL ATTEMPTS TO REPAIR THE STOP LIGHTS. THE PROBLEM REMAINS UNSOLVED AND KEEPS COMING BACK ON BOTH TAIL LIGHTS. WHAT'S WRONG TOYOTA?
May 08, 2015
FRONT MUD GUARDS TORN AT MOUNTING BOLTS. NOTHING WAS DONE TO DAMAGE THE ITEMS. DEALER STATES THIS IS NORMAL WEAR AND TEAR. VEHICLE ONLY HAS 28000 MILES. NOTE: DEALER WENT AHEAD AND REPLACED MUDGUARD AT THEIR EXPENSE.*AK
Oct 06, 2004
GASKET BEHIND REAR HATCH LOGO/KEYHOLE GARNISH IS PROTRUDING. DEALER REPLACED UNDER WARRANTY.*AK
Oct 06, 2004
THE FRONT MUDFLAPS ARE BROKEN ON BOTH SIDES. I DID NOTHIT ANYTHING TO CAUSE THEM TO FAIL. AS I DRIVE AROUND, I NOTICE THAT ALMOST ALL HL'S HAVE BROKEN FRONT MUDFLAPS.*AK THIS IS A DESIGN DEFECT AND THEY SHOULD BE REPLACED AT NO COST, EVEN IF OUT OF WARRANTY.
Mar 14, 2004
+ 3 more complaints for this component
AIR BAGS
8 complaints
TL* THE CONTACT OWNS A 2001 TOYOTA HIGHLANDER. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE SPIRAL CABLE NEEDED TO BE REPLACED; HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 111,000.
Jan 27, 2015
ANOTHER VEHICLE CROSSED THE LINE AND I SWERVED TO AVOID A HEAD ON COLLISION. HOWEVER POINT OF IMPACT WAS DRIVERS SIDE DOOR AND SIDE TO REAR. NO AIRBAG DEPLOYED. *TR
Oct 26, 2014
Crash: 1
Injuries: 1
ANYTIME CAR IS KEPT OUTSIDE IN TEMPERATURE BELOW FREEZING, THE AIRBAG LIGHT ILLUMINATES AND STAYS ON AFTER CAR IS STARTED. IT CONTINUES TO STAY ON UNTIL TEMPERATURE WARMS UP AND CAR IS SUBSEQUENTLY RESTARTED. THERE ARE REPORTS OF A TSB ON THIS KNOWN PROBLEM STATING THE AIRBAG IS NON-OPERABLE WHILE LIGHT FLASHES, BUT TOYOTA HAS NOT ISSUED A RECALL OR IS WILLING TO REPAIR UNDER WARRANTY. NOTE: THIS IS A SAFETY DRIVE ABILITY ISSUE THAT SHOULD BE TREATED AS A RECALL. *TR
Dec 07, 2013
WHEN 2001 TOYOTA HIGHLANDER IS STARTED WHEN COLD, BELOW 30 DEGREES F, AIR BAG LIGHT BLINKS UNTIL 1) CAR WARMS UP 2) CAR IS RESTARTED. I HAVE BEEN TOLD BY DEALER THAT WHEN LIGHT IS BLINKING, AIR BAGS ARE INOPERABLE. ORDINARILY THIS CAR IS KEPT IN A GARAGE SO IT IS NOT VERY OFTEN STARTED WHEN BELOW 30 F. I BELIEVE THIS PROBLEM HAS BEEN WITH THE CAR SINCE NEW. I BELIEVE THIS PROBLEM IS ON MANY OTHER TOYOTA HIGHLANDERS OF THIS ERA BECAUSE A GOOGLE SEARCH FOR "TOYOTA HIGHLANDER AIR BAG LIGHT BLINKS COLD WEATHER" BRINGS UP DISCUSSIONS OF PEOPLE TALKING ABOUT THIS PROBLEM FOR THE FIRST GENERATION HIGHLANDERS 2001 - 2007. *TR
Dec 18, 2010
SHIRENE DUHANEY JUNE 13, 2008 ATTN: RECALLS/COMPLAINTS & INVESTIGATIONS DEAR SIR/MADAM: I AM WRITING BECAUSE I NEED ASSISTANCE WITH A DANGEROUS MATTER. MY VEHICLE IS A 2001 TOYOTA HIGHLANDER. I HAVE CONTACTED & VISITED THE DEALER. I HAVE HAD AN ATTORNEY WRITE TOYOTA MOTOR SALES USA, INC. AND NO RESOLVE. I HAVE PICTURES IF YOU'D LIKE TO SEE THEM. FOR DETAILS PLEASE SEE BELOW: I WANT THEM TO BE AWARE OF THE FACT THAT I TOOK MY VEHICLE TO PLAZA AUTO MALL ON 3/22/07. I SPOKE WITH ADVISOR LONNIE. THE REASON I BROUGHT MY CAR IN TO HAVE THEIR TECHNICIANS CHECK OUT MY VEHICLE BECAUSE I WAS CONCERNED ABOUT A LUMP IN MY STEERING WHEEL. IN ADDITION I WAS HAVING A RECALL TAKEN CARE OF. ACCORDING TO THE ADVISOR LONNIE 'HE SAID IT WAS NOT A PROBLEM AND IT WAS OK. HOWEVER, THE PRINT OUT THAT HE WANTED ME TO SIGN SAID 'LUMP IN STEERING WHEEL 'TECH FOUND AIR BAG DISTORTED 'NEEDS TO BE REPLACED. CUSTOMER DECLINED REPAIR.' THAT WAS NOT TRUE I WAS NEVER TOLD IT NEEDED REPAIR. I REFUSED TO SIGN THAT AND NOTED THAT ON THEIR COPY . THAT WAS UNSETTLING TO ME I RETURNED SHORTLY TO THE DEALERSHIP ON 4/5/07 AND DEALT WITH YET ANOTHER ADVISOR. HE RE-EXAMINED MY VEHICLE AND DETERMINED THAT IT WAS OK. HE GAVE ME A NEW FORM THAT SAID THAT THE CAR WAS OK. (ATTACHED ARE 2 COPIES OF TOYOTA PRINT OUTS BOTH OF WHICH SHOW A DISCREPANCY IN THE INFORMATION.) HOWEVER, IT IS STILL NOT SITTING WELL WITH ME. TOYOTA AS A CORPORATION NEEDS TO BE AWARE OF THIS. THIS MAY BE A DEFECT IN THEIR VEHICLE. THIS VEHICLE WAS PURCHASED BRAND NEW AND THERE HAVE BEEN SO MANY RECALLS. THIS MAY ALSO BE A RECALL THAT THE CORPORATION IS NOT AWARE OF. I WOULD LIKE TO HAVE THIS LOOKED INTO BY THE CORPORATION TO MAKE SURE THAT THE MY AIR BAG IS NOT MALFUNCTIONING. I NEED TO HAVE THIS FIXED. ASAP THIS IS A DANGEROUS SITUATION! SINCERELY, SHIRENE DUHANEY *TR
Jun 13, 2008
+ 3 more complaints for this component
UNKNOWN OR OTHER
4 complaints
DRIVER'S SIDE SUNSHADE DOES NOT STAY UP WHEN PLACED IN THE UP POSITION. PRIOR TO THIS, IT WOULD STAY UP FOR AN UNDETERMINED AMOUNT OF TIME AND SUDDENLY FALL DOWN, HITTING THE DRIVER'S HEAD AND BLOCKING THE VIEW.
Sep 21, 2013
2001 TOYOTA HIGHLANDER RECALL REQUEST*CW THE CONSUMER STATED THERE HAVE BEEN A NUMBER OF RECALLS ON HER VEHICLE, BUT SHE ISN'T SURE IF THEY HAVE BEEN CORRECTED, BECAUSE SHE IS NOT THE ORIGINAL OWNER. THE CONSUMER WOULD LIKE TO KNOW IS THERE A WAY TO VERIFY RECALL WORK?
Mar 26, 2010
TINNY SOUND FROM DASHBOARD (LIKE DEFECTIVE SPEAKER) EVEN AT LOW VOLUME. LOOSE COMPONENT OR POORLY INSTALLED DASH IS CONSIDERED NORMAL BY TOYOTA. EXTRA $595.00 FOR "PREMIUM" SOUND SYSTEM IS A QUESTIONABLE INVESTMENT.
Oct 25, 2001
WHEN DRVING 30 MPH AND OVER, THE RIGHT BACK WINDOW ON THE PASSENGER SIDE WAS THE ONLY WINDOW OPEN, DRIVER WAS SUBJECT TO A VERY PAINFUL VACUUM SOUND AND PRESSURE TO LEFT EAR, WHICH WAS ALLEVIATED WHEN WINDOW WAS ROLLED UP OR WHEN THE DRIVER AND FRONT PASSENGER WINDOW WAS ALSO OPEN.
Aug 09, 2001
Injuries: 1
FUEL SYSTEM, GASOLINE
4 complaints
BEGAN TO FILL THE TOYOTA HIGHLANDER WITH GAS, AND NOTICED GASOLINE POURING OUT UNDERNEATH THE VEHICLE. THE DEALERSHIP INFORMED ME THE RUBBER HOSE WHICH CONNECTS THE FILLER NOZZLE TO THE GAS TANK HAD SPLIT. THEY WOULD HAVE TO REPLACE THIS RUBBER HOSE. THIS SEEMS LIKE A MAJOR SAFETY ISSUE, SINCE IF A NON-MOVING PART CAN SPLIT LIKE THIS, WHAT COULD HAPPEN IN AN ACCIDENT, WHERE STRESS COULD BE APPLIED THAT WOULD MORE EASILY CAUSE FAILURE AND A GAS LEAK. *TR
Jun 06, 2009
WIFE COMPLAINED OF INTERMITTENT GAS SMELL IN 2001 TOYOTA HIGHLANDER,V-6/AWD, FOR 2-3 WEEKS. I CHECKED IT MORE THAN ONCE FOR LEAKING UNDER HOOD AND UNDER FRONT OF ENGINE; COULD NOT FIND SOURCE. ON 10/27/06 I STARTED CAR FOR 2-3 MINUTES TO POSITION IN FRONT OF GARAGE TO INSTALL FRONT BRAKE PADS. SHUT OFF AND STARTED TO JACK WHEN I NOTICED GAS DRIPS ON CEMENT, COMING FROM ABOVE FRONT DIFFERENTIAL AND DRIPPING DOWN & OFF STILL FAIRLY COOL EXHAUST PIPE REAR BANK OF V-6 . STARTED ENGINE AGAIN, CHECKED FOR LEAKS; NOTHING DETECTED. TOLD MY WIFE IT WAS INTERMITTENT, I FINALLY SAW LEAK EVIDENCE & FOR HER TO TAKE TO DEALER TO FIND THE LEAK; IT WAS ENOUGH TO BE DANGEROUS. SHE DIDN'T GET IN ON MONDAY 10/30/06 & WAS GOING TO DROP OFF ON WAY HOME 10/31/06 WHEN SMELL GOT VERY BAD AND IT DIDN'T RUN WELL. SHE BARELY GOT IT TO DEALER AND SERVICE WRITER TOLD HER TO TURN IT OFF IMMEDIATELY WHEN HE SMELLED SO MUCH GASOLINE LEAKAGE. DEALER FOUND FUEL "DAMPENER" LEAKING & REPLACED AT 52,980 MILES. I ASKED FOR POSSESSION OF FAILED PART; DAMPER- P/N 233270-62011. IT FITS IN MY CLOSED HAND, COST $97 & THEY SAID IT WOULD TAKE A LOT OF WORK TO REPLACE. CHARGE WAS $426.00 BUT WAS LOWERED TO $310 WHEN WIFE REMINDED THEM THAT THEY BETTER HAVE SAVED THE REMOVED PART AS I WANTED THE FAILED PART TO EXAMINE. WITH FAILED PART, I CHECKED WHERE IT WAS LOCATED AND THAT I COULD HAVE REPLACED IT MYSELF, WITHOUT REMOVING ANYTHING TO GET AT DAMPER, WITHIN 10 MINUTES. CHECKED FOR PRICE & AVAILABILITY OF PART WITH ANOTHER LOCAL TOYOTA DEALER; PARTS MAN SAID "AH, THE OLD GASOLINE SMELL IN THE CABIN PROBLEM." SAID HE SELLS THEM FAIRLY REGULARLY. LIST WAS ONLY $80 -$85, I COULD GET OVER-THE-COUNTER FOR $65 (PART PROBABLY ONLY $10 TO MAKE). MAY BE ROOT-CAUSE OF ODI #10089800 REPORT OF ENGINE CATCHING-ON-FIRE WHILE DRIVING. SURPRISED THERE HAVEN'T BEEN REPORTS OF MORE FIRES ON HIGHLANDERS AND CAMRYS WHICH THIS ENGINE/DRIVETRAIN IS COMMON WITH. ACTUAL FAILURE RATE & FIRE RISK SHOULD BE EVALUATED BY TOYOTA. *JB
Nov 13, 2006
THE CONSUMER STRUCK AN UNIDENTIFIED ROAD DEBRIS. THE FUEL TANK HAD TO BE REPLACED. *NM *SC
Nov 22, 2004
WHILE DRIVING SOME ROAD DEBRIS PUNCTURED THE DRIVERS GAS TANK RESULTING IN FUEL LEAKING FROM THE VEHICLE, THE PLASTIC SHIELD AROUND THE TANK WAS REPLACED ALONG WITH THE TANK, THE CONSUMER FEELS THAT PLASTIC IS NOT A SUFFICIENT MATERIAL TO USE FOR A TANK SHIELD AND IS REQUESTING THAT TOYOTA REPLACE THE SHIELD WITH A METAL ONE. NLM
Jul 24, 2002
ELECTRICAL SYSTEM
4 complaints
TOYOTA HIGHLANDER 2001, USING THE CELL PHONE CHARGER IN THE POWER OUTLET THE DASHBOARD CLOCK RESET A COUPLE TIMES, THE THIRD TIME ALL POWER TO THE CLOCK AND THE A/C DASHBOARD CONTROLS WAS RENDERED INOPERATIVE, DIAGNOSIS REVEALED THAT THE A/C AMPLIFIER WAS AFFECTED AND THE ENGINE CONTROL MODULE WAS AFFECTED BOTH RENDERED INOPERATIVE, REPLACED THE A/C AMPLIFIER BUT THE DEALER WILL REPLACE THE ENGINE CONTROL MODULE - ALL NEW PARTS. WAITING FOR THE ECM. *TR
Jun 08, 2008
AFTER PULLING OFF THE ROAD ONTO A SIDE STREET CONSUMER HEARD A STRANGE NOISE FROM UNDER THE HOOD. UPON MERGING BACK ONTO THE ROAD STEERING WHEEL BECAME DIFFICULT TO MANEUVER. VEHICLE LOST POWER STEERING. ON THE WAY TO THE DEALERSHIP, SMOKE STARTED COMING FROM UNDER THE HOOD, FOLLOWED BY A LOUD POPPING NOISE AFTER DRIVING FOR LESS THAN A BLOCK. CONSUMER THEN PULLED INTO PARKING LOT. THE SMOKE BECAME WORSE. THE CONSUMER POPPED THE HOOD AND NOTICED FLAMES COMING FROM THE ENGINE. THE FIRE DEPARTMENT WAS CALLED. WHEN THEY ARRIVED THE ENTIRE ENGINE WAS ON FIRE. VEHICLE WAS TOWED TO THE BODY SHOP. THE SERVICE MAN AND THE FIREMAN INDICATED THAT THE VEHICLE WAS TOTALED. A FIRE REPORT WAS FILED.*AK
Aug 20, 2004
Fire: 1
THIS IS A GREAT VEHICLE; BUT TRYING TO READ OR SEE THE GAUGES OR INSTRUMENTS IN THE DASH CLUSTER IS ALMOST IMPOSSIBLE. THESE INCLUDE THE SPEEDOMETER, ODOMETER, TEMPERATURE, GAS AND CLOCK GAUGES. IN FACT ALL GAUGES ARE DIFFICULT TO SEE ON A BRIGHT DAY. NOTE: THE D TO INDICATE DRIVE FOR THE SHIFT LEVER IS A BRIGHT GREEN WHICH READS EASY; IF ONLY THE OTHERS WERE THAT GOOD. THE NIGHT VIEWING OF THE DASH CLUSTER IS GREAT. DRIVING REQUIRES FULL ATTENTION TO THE ROAD AND YOU SHOULD NOT HAVE CONCENTRATE ON THE DASH TO GET INFORMATION. TRYING TO READ THIS DASH CAN PLACE THE DRIVER, PASSENGERS ANDOTHER DRIVERS IN JEPRODY. TOYOTA SHOULD HAVE A RECALL TO CORRECT THIS SAFETY DEFECT IN AN OTHERWISE EXCELLENT VEHICLE. IF I CAN PULL THIS FORM OFF THE COMPUTER I WIIL SEND A COPY TO TOYOTA AND ASK FOR THEIR COMMENT. I HAVE CONTACTED THE DEALER AND THE TOYOTA CORPORATION REGARDING THIS MATTER IN THE PAST AND AS LATE AS 12/18/01 WHEN I SPOKE TO JAMES AT 1800 331 4331 WHO SAID THERE WERE NOT ENOUGH COMPLAINTS FROM CUSTOMERS TO WARRANT TOYOTA DOING ANYTHIG ABOUT IT.TEMPERATURE, GAS AND CLOCK GAUGES. *AK
Dec 19, 2001
DEFECTIVE COMPUTER AT DATE OF PURCHASE. IT TOOK TOYOTA 2 MONTHS TO FIX IT. I'M NOT SATISFIED WITH TOYOTA SERVICE. ARBITRATION WAS A WASTE OF TIME. *AK
Oct 23, 2001
VISIBILITY/WIPER
3 complaints
DRIVER SIDE VISOR WILL NOT STAY UP. IT DROOPS APPROXIMATELY 60 DEGREES WHEN LOWER TO BLOCK SUN.
May 27, 2016
I HAVE A 2001 HIGHLANDER. THE LEFT VISOR KEEPS FALLING DOWN FROM THE WEIGHT OF THE VISOR. I WAS TRAVELING ON THE HIGHWAY AT 65 MPH WHEN THE VISOR FELL IN FRONT OF MY EYES,CAUSING ME TO SWERVE . THIS IS A SAFETY ISSUE. THERE SHOULD BE A RECALL ON THE VISOR. *TR
Oct 25, 2013
TL* THE CONTACT OWNS A 2001 TOYOTA HIGHLANDER 4X4 LIMITED. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT OPENED BOTH REAR WINDOWS BUT WAS UNABLE TO CLOSE THE WINDOWS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN ADVISED THAT THE POWER WINDOW REGULATORS FOR BOTH REAR WINDOWS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000 AND THE CURRENT MILEAGE WAS 95,839.
Nov 14, 2012
SEAT BELTS
3 complaints
THE DRIVER'S SEAT BELT IS FRAYING BECAUSE IT RUBS AGAINST THE SLOT IN THE LATCH. MANY, MANY PEOPLE HAVE COMPLAINED ABOUT THIS ON THE INTERNET. I'VE NEVER HAD THIS HAPPEN IN ANY OTHER VEHICLE I'VE OWNED OVER THE 50 YEARS I'VE DRIVEN. I HAVE A 1992 CAMRY WITH ALMOST 200,000 MILES ON IT, AND THERE IS NO WEAR AT ALL ON THE SEAT BELT. WE NEED A RECALL! *TR
May 30, 2012
THE FRONT DRIVER-SIDE AND PASSENGER SEATBELTS NO LONGER RETRACT WHEN UNBUCKLED AND FREQUENTLY THE CAR DOOR IS CLOSED ONTO THEM WHILE THEY HANG INTO THE DOOR JAM AREA. CAUSING DENTS TO INSIDE OF THE DOOR FRAME AS WELL. *TR
Jan 20, 2010
SEAT BELTS IN REAR OF VEHICLE LOCK WHEN INSTALLING A CAR SEAT. CONTACTED DEALER. *AK
Mar 04, 2002
ENGINE
2 complaints
TOYOTA HAD A PROBLEM WITH THERE 4 CYLINDER ENGINES IN CAMRY AND HIGHLANDER WITH ENGINE MOUNTAIN THREADS PULLING AWAY FOR A THREE OR FOUR YEAR PERIOD. MY CAR STARTED LEAKING OIL ABOUT 90,000 MILES WHEN I TOOK IN TO A DEALER HE TOLD ME ABOUT THE PROBLEM AND TOYOTA DID NOT ISSUE A RECALL. I WAS TOLD ONLY FIX IS A NEW ENGINE. THEY ALSO HAD A PROBLEM WITH THE CATALYTIC CONVERTER ALSO AGAIN NO RECALL. *TR
Jan 26, 2015
I AM THE ORIGINAL OWNER OF OUR 2001TOYOTA 3.0 HIGHLANDER. I ALSO OWN A 2008 TOYOTA TUNDRA PICKUP AND A 2008 LEXUS ES 350. OUR HIGHLANDER HAS BEEN EXCEPTIONAL VEHICLE. I HAVE PERFORMED ALL THE REQUIRED MAINTENANCE ON OUR VEHICLES SINCE THEIR PURCHASE, OIL CHANGES, FLUIDS LEVELS, SERPENTINE AND POWER STEERING BELTS REPLACEMENTS, TIRE ROTATION, AIR AND FUEL FILTERS REPLACEMENT, WIPERS, STRUTS, AND MISCELLANEOUS ITEMS. THE ONLY SERVICE THAT WAS PERFORMED BY TECHNICIANS WAS COOLANT AND TRANSMISSION OIL SERVICE. ON TUESDAY, DECEMBER 11, 2012 WHILE MY WAY HOME FROM WORK, I NOTICED THAT MY CHECK ENGINE LIGHT ACTIVATED. WHEN I GOT HOME, I USE MY OBD CODE READER AND OBTAINED THE FAULT CODE OF P1349. IT SHOULD BE NOTED THAT MY VEHICLE APPEARED TO BE RUNNING NORMALLY. AFTER READING THE POSSIBLE CAUSES, I TOOK IT TO A LOCAL SERVICE CENTER AND HAD AN OIL CHANGE PERFORMED. I DID THIS BECAUSE I HAD A COUPON FOR AN OIL CHANGE AND FILTER FOR $14.99. I RESET THE CHECK ENGINE LIGHT AND THEN DROVE THE VEHICLE WORK. ON THE WAY HOME, I NOTICED THAT MY CHECK ENGINE LIGHT AND MY LOW OIL PRESSURE LIGHT HAD ACTIVATED. AS I ATTEMPTED TO MAKE IT OFF THE FREEWAY, I NOTICED THAT THE MOTOR START MESSING. BY THE TIME I GOT TO THE OFF RAMP, THE ENGINE WAS EMITTING LOUD BANGING SOUNDS AND WAS STRUGGLING. BY THE TIME IS ABLE TO SAFELY PARK THE VEHICLE, THE MOTOR HAD CEASED. AS AN ORIGINAL OWNER, I DO NOT RECALL EVER RECEIVING A NOTICE REGARDING OIL JELLY. I AM REQUESTING THAT MY MOTOR FAILURE BE COVERED THE OIL GEL SETTLEMENT. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Dec 24, 2012
VISIBILITY,STRUCTURE
2 complaints
THE DRIVER'S SIDE SUN VISOR SUDDENLY DROPPED DOWN INTO MY FIELD OF VIEW WHEN I HIT A BUMP ON A THREE LANE 40 MPH PAVED ROAD AT RUSH HOUR. I NEARLY REAR-ENDED THE VEHICLE IN FRONT OF ME DURING THE SHORT TIME (MAYBE TWO SECONDS) REQUIRED TO REACT AND RAISE THE VISOR. AN ONLINE SEARCH REVEALED THAT A REPLACEMENT VISOR COSTS A SHOCKING $791.00, AND THAT MANY DOZENS OF OTHERS WERE REPORTING THIS PROBLEM IN 2001 - 2009 TOYOTA HIGHLANDERS. SOLUTIONS RANGED FROM JURY-RIGGING THE VISOR IN THE UP POSITION TO SIMPLY REMOVING THE VISOR AND USING ONE'S HAND TO BLOCK THE SUN WHEN NEEDED. SOME OF THESE "SOLUTIONS" ARE OBVIOUSLY UNSAFE, AND COULD EASILY BE AVOIDED IF TOYOTA CHARGED A MORE REASONABLE PRICE FOR THE REPLACEMENT VISOR. REPLACEMENT CAN BE ACCOMPLISHED BY ALMOST ANYONE WITH A SCREWDRIVER IN ABOUT 12 MINUTES. THANK YOU FOR THIS OPPORTUNITY TO FILE A COMPLAINT. *TR
May 24, 2012
THE CONSUMER STATES THAT WHEN DRIVING AT 35 MPH OR HIGHER, AND THE REAR WINDOWS ARE ROLLED DOWN ABOUT 3-4 INCHES, ITS VERY UNCOMFORTABLE BECAUSE IT MAKES A LOUD AIR NOISE. IT FEELS LIKE YOUR EARS ARE GOING TO BLOW UP. THE CONSUMER HAS THREE KIDS AND IS VERY CONCERNED ABOUT THIS PROBLEM. *NLM *SCC
Sep 13, 2002
VEHICLE SPEED CONTROL,EQUIPMENT
2 complaints
I OWN A 2001 TOYOTA HIGHLANDER AND HAVE HAD THE SAME EXACT PROBLEM HAPPEN TO ME SEVERAL TIMES IN THE PAST SEVEN YEARS. THE FIRST TIME I EXPERIENCED A SERIOUS PROBLEM WAS ABOUT FOUR YEARS AGO AND MY SON AND I COULD HAVE BEEN KILLED HAD IT NOT BEEN FOR SOME FAST THINKING ON MY PART. I WAS TRYING TO STOP AT A RED LIGHT AND MY CAR ACCELERATED FOR NO REASON. AT FIRST, I THOUGHT MY BRAKES HAD FAILED SINCE WHEN I STOMPED ON THE BRAKE, MY CAR WOULD NOT STOP, EVEN THOUGH I HAD BOTH FEET PRESSING DOWN ON IT. AT THIS POINT,WITH CARS IN FRONT OF ME THAT I WAS GOING TO HIT, I SWERVED INTO THE TURN LANE AND THEN ALL I COULD SEE WAS AN 18 WHEELER COMING AT ME. I WAS SO LUCKY THERE WERE NO CARS ON THE SIDE ROAD THAT I TURNED ONTO AND ALL THE WHILE I WAS STEADILY TRYING TO GET MY VEHICLE UNDER CONTROL. I ENDED UP THROWING IT INTO PARK AS I MADE THE TURN. IT TOOK TURNING MY CAR OFF TO BRING IT TO A COMPLETE STOP. AT THAT TIME, I THOUGHT MY FLOOR MAT HAD SOMEHOW GOTTEN STUCK ON THE ACCELERATOR, SO I TOOK ALL MY FRONT FLOOR MATS OUT. UNFORTUNATELY, I HAVE HAD THE SAME PROBLEM OF THE CAR "REVVING" FOR NO REASON WHILE DRIVING IT SEVERAL TIMES AND/OR UPON STARTING IT. IT WOULD JUST IDLE HIGH IN THE 6/8 RPM RANGE. WE JUST THOUGHT IT WAS COLD. HOWEVER, ONE DAY I WAS DRIVING THE CAR AND IT KEPT SHOOTING FORWARD AT EVERY STOP. I'D HAVE TO STOMP ON THE BRAKES WITH BOTH FEET. I'D PULL OFF, STOP MY CAR, TURN IT OFF, RESTART IT, AND THE RPM'S WHO SHOOT BACK UP TO 8. I KEPT PRAYING THAT I WOULDN'T HAVE TO STOP. IT WAS THE MOST FRIGHTENING 15 MILE RIDE BACK HOME THAT I EVER TOOK AND SERIOUSLY, I WANTED TO JUST LEAVE THE VEHICLE ON THE SIDE OF THE ROAD. I REFUSED TO DRIVE IT AND I TOOK IT TO MY MECHANIC WHO CHANGED AN RPM SENSOR. THIS HAS NOT STOPPED THE PROBLEM EITHER. PERIODICALLY, MY CAR'S RPM'S WILL SHOOT UP TO 4 OR 6 WHILE I AM DRIVING IT OR UPON STARTING THE CAR. *TR
Feb 15, 2010
I WAS STARTING TO SLOWLY DRIVE OFF THE FERRY BOAT AS THE FERRYMAN WAS OPENING THE GATE. MY TOYOTA HIGHLANDER 2001 SPED UP OUT OF CONTROL. IF THE MAN HAD NOT JUMPED ASIDE, HE WOULD HAVE BEEN RUN OVER. I HAD NO CONTROL. MY FOOT WAS NOT ON THE GAS. REPORTED TO LOCAL TOYOTA DEALER. "MAT PROBLEM". I REPLACED THE MAT WITH A HEAVY RUBBER MAT. *TR
Feb 10, 2010
EQUIPMENT
2 complaints
VEHICLE WAS BRAND NEW, AND CONSUMER WAS PUSHED INTO CIGARETTE LIGHTER JUST TO TEST. IT. CIGARETTE LIGHTER POPPED OUT WITH FORCE , LANDING ON FLOOR ONCE IT WAS HEATED. CONSUMER STATED IT COULD CAUSE SERIOUS HARM OR A FIRE. *AK
Dec 04, 2001
A/C WORKS HIGH SPEED ON RECIRCULATING ONLY. DEFECTIVE COMPUTER?*AK
Jul 17, 2001
STEERING,STRUCTURE
1 complaint
I AM SOLE OWNER OF THIS VEHICLE SINCE BOUGHT IT NEW AND WELL MAINTAIN IT. DASHBOARD AND STEERING WHEEL ARE PEELING AND GOOEY. TOYOTA SERVICE DEALERSHIP TOLD ME NOTHING THEY CAN DO ABOUT IT AND ASKED ME TO CALL TOYOTA. I CALLED AND FILED A COMPLAINT NO. 1709121290 WITH TOYOTA. THEY TOLD ME THEY HAD RECALLS ON OTHER MODELS BUT NOT THIS ONE SO IT SEEMS THIS IS NOT A NEW ISSUE FOR THEM. THEY DON'T WANT TO FIX IT.
Sep 12, 2017
STRUCTURE,VEHICLE SPEED CONTROL,SERVICE BRAKES
1 complaint
ON 11/17/2015 I HIT A PARKING ISLAND IN AN UNLIT PARKING LOT. WHEN I TRIED TO STOP, MY BRAKES FAILED. THIS CAUSED ME TO LOSE CONTROL OF THE VEHICLE AND IT HIT 2 PARKED CARS AND A TREE. I HAVE LOST WAGES AND LIVE IN PAIN EVERY DAY DUE TO INJURIES FROM THIS ACCIDENT.
May 19, 2017
Crash: 1
Injuries: 1
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,SERVICE BRAKES
1 complaint
WIRING PROBLEM WITH PASSENGER SIDE BRAKE LIGHT. KEPT REPLACING BULB, THEN REPLACING SOCKET, NOW GOING TO PUT A WHOLE KIT. TOYOTA NEGLECTED TO TELL ME THIS IN THE FIRST PLACE, EVEN AFTER SEVERAL TICKETS AND WASTED MONEY ON DIFFERENT THINGS TELLING ME IT WOULD FIX THE PROBLEM. *TR
Nov 01, 2014
Crash: 1
SERVICE BRAKES
1 complaint
TL* THE CONTACT OWNS A 2001 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE BRAKE PEDAL HAD TO BE APPLIED FORCEFULLY IN ORDER FOR THE VEHICLE TO RESPOND. THE FAILURE RECURRED NUMEROUS TIMES. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 01V228000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE MANUFACTURER INFORMED THE CONTACT THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER THE RECALL. THE DEALER'S RECORDS INDICATED THAT THERE WAS NO REMEDY REPAIR PERFORMED. THE RECALL WAS NOT HONORED AND THE VEHICLE HAD NOT BEEN REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 72,071.
Nov 12, 2013
POWER TRAIN,VEHICLE SPEED CONTROL
1 complaint
I WAS BACKING OUT OF THE GARAGE WHEN THE CAR ACCELERATED. I KEPT HITTING THE BRAKE AND IT FINALLY STOPPED. I PUT THE CAR BACK INTO DRIVE AND IT ACCELERATED AGAIN. I TRIED HITTING THE BRAKE AND IT WOULDN'T STOP UNTIL IT HIT THE GARAGE DOOR. I DON'T KNOW HOW FAST IT WAS GOING, BUT IT SEEMED LIKE IT WAS GOING AT AN EXCESSIVE SPEED. *KB
Mar 20, 2012
Crash: 1
EXTERIOR LIGHTING
1 complaint
I HAVE A 2001 TOYOTA HIGHLANDER AND THE PASSENGER BRAKE LIGHT WILL NOT BRIGHTEN WHEN YOU PRESS ON THE BRAKE, HOWEVER IT WILL COME ON WHEN I TURN ON THE LIGHTS. APPARENTLY THIS IS A COMMON ISSUE I AM INCLUDING A LINK TO A DISCUSSION ABOUT THIS ISSUE FROM SEVERAL OTHER PEOPLE:HTTP://WWW.TOPIX.COM/FORUM/AUTOS/TOYOTA-HIGHLANDER/T7H7LD934GSQLC6BE. *TR
Dec 05, 2011
SERVICE BRAKES, ELECTRIC
1 complaint
I AM EXPERIENCING PROBLEMS WITH MY 2001 TOYOTA HIGHLANDER. WHENEVER I PRESS ON THE BRAKE IT PULSATES,VIBRATES AND IT MAKES A DISTRACTING LOUD RATCHETING SOUND. WHEN THE SPEEDOMETER DROPS TO LESS THAN 10MPH- IT HAPPENS. THIS HAPPENS SO FREQUENTLY, THAT I REALLY HATE DRIVING ANYWHERE. I TOOK IT TO SEVERAL DIFFERENT MECHANICS. AFTER BEING TOLD THE PROBLEM THAT I AM HAVING IS DUE TO WARPED ROTORS AND WARN BRAKE PADS- I PAID TO HAVE NEW BRAKE PADS AND ROTORS INSTALLED. THAT DIDN'T WORK. (NOW THEY SAY IT IS AN ABS PROBLEM) I TOOK THE HIGHLANDER TO A TOYOTA DEALER WHO WITHOUT PROPERLY PERFORMING A COMPUTER SCAN, BLAMED THE MECHANICS WHO REPLACED MY ROTORS AND BRAKE PADS FOR THE PROBLEM THAT I HAVE BEEN HAVING-AND THEY TOLD ME THAT IT WAS NOT THE ABS SYSTEM. ANYWAY, I AM STILL HAVING THE SAME PROBLEM THAT BOTH PROFESSIONAL MECHANICS DISAGREE ON. PULSATION, VIBRATION AND LOUD NOISES. NOTE: NEITHER OF THE TWO INDICATOR LIGHTS BRAKE/ABS HAS ACTIVATED SINCE THE PROBLEM STARTED. FINALLY, I TOOK THE HIGHLANDER TO A THIRD MECHANIC, PAID FOR AN INSPECTION OF MY ABS SYSTEM AND RECEIVED SEVERAL COMPUTER SCAN ABS FAULTS CODES:C1271-C1278- ABS ACTIVATES AT A LOWER SPEED. ALSO, MASTER CYLINDER PRESSURE SENSOR MALFUNCTION C1281. I WANT TOYOTA TO REPAIR THE DEFECTS IN MY TOYOTA HIGHLANDER. *TR
Apr 24, 2011
AIR BAGS,SEAT BELTS
1 complaint
I WAS IN A CAR ACCIDENT IN AUGUST 2010 IN MY TOYOTA HIGHLANDER. THE AIRBAGS DID NOT DEPLOY ON IMPACT EVEN THOUGH I WAS GOING 45-50 MPH. MY SEAT BELT DID NOT RESTRAIN ME FROM HITTING MY STEERING WHEEL WAS A HARD IMPACT TO MY CHEST. I SENT PICS TO TOYOTA AND SPOKE TO THEM SEVERAL TIMES ABOUT MY COMPLAINT OF THE FAILING AIRBAGS AND SEATBELT. THEY SAID THAT THE CAR DID WHAT IT WAS DESIGNED TO DO ON IMPACT AND THEREFORE I HAD NO COMPLAINT. MY CAR WAS TOTALED IN THE COLLISION. *TR
Nov 09, 2010
Crash: 1
Injuries: 1
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
1 complaint
2001 TOYOTA HIGHLANDER PURCHASED NEW. ABOUT ONCE A YEAR IT ACCELERATES ON ITS OWN. REPORTED PROBLEM TO TOYOTA DEALER IN 2002 OR 2003 - HAVE RECEIPT. WE CAN STOP THE CAR WITH FIRM PRESSURE ON THE BRAKE. IN MOST CASES WHEN WE PUT THE TRANSMISSION INTO PARK THE ENGINE CONTINUED TO RACE AT HIGH RPM. I CAN'T REMEMBER ALL INCIDENTS, BUT BELIEVE THAT IN SOME CASES WAS ABLE TO SLOW THE ENGINE DOWN BY KEEPING MY FOOT ON THE BRAKE AND PUTTING THE CAR BACK INTO DRIVE. OTHER TIMES I TURNED OFF THE IGNITION. WHEN I RESTART THE CAR IT IS FINE. MOST RECENT OCCURRENCE WAS SUNDAY 4/18/2010 IN PARKING LOT OF A&P ON SOUTH AVENUE IN CLARK OR WESTFIELD, NJ. MY WIFE WAS IN THE CAR WITH ME. I HAD BEEN DRIVING THE CAR FOR ABOUT AN HOUR. THE LAST HALF HOUR WAS ON THE GARDEN STATE PARKWAY AT 55+ MILES PER HOUR. WAS OFF THE PARKWAY FOR LESS THAN 5 MINUTES WHEN I MADE LEFT TURN INTO A&P PARKING LOT AND ANOTHER LEFT IN THE PARKING LOT. DRIVING LESS THAN 15 MILES PER HOUR. THEN WAS ALMOST STOPPED AS I WAS ABOUT TO TURN LEFT INTO PARKING SPACE. NOTICED THE ENGINE RPM SEEMED A LITTLE HIGHER THAN NORMAL AND I BECAME MORE CAUTIOUS AND MADE SURE MY FOOT WAS FIRMLY ON THE BRAKE PEDAL. THE ENGINE RPM BEGAN TO INCREASE RAPIDLY. I PRESSED ON THE BRAKE PEDAL AS HARD AS POSSIBLE AND WAS ABLE TO KEEP THE CAR FROM MOVING FORWARD, BUT THE ENGINE WOULD NOT STOP RACING. I PUT THE TRANSMISSION IN PARK AND THE ENGINE CONTINUED TO RACE AT FULL THROTTLE. I TURNED OFF THE IGNITION AND THE ENGINE STOPPED. RESTARTED THE CAR AFTER A MINUTE AND IT WAS FINE. DON'T BELIEVE I WAS PRESSING ON THE GAS AT THE SAME TIME AS THE BRAKE BECAUSE THE TWO PEDALS ARE FAR ENOUGH APART THAT TO DO SO MY FOOT COULD ONLY BE HALFWAY ON THE BRAKE PEDAL. IN THAT CASE WHEN I PRESS HARD MY ANKLE STARTS TO TWIST. I AM SURE MY FOOT WAS CENTERED ON THE BRAKE IN THIS INCIDENT BECAUSE I HAD TIME TO PREPARE AND IT FELT FIRMLY IN THE CENTER. I DON'T THINK THE GAS PEDAL WAS STUCK BECAUSE I HAD BEEN DRIVING VERY SLOWLY IMMEDIATELY BEFORE THE INCIDENT. *TR
Apr 20, 2010
VEHICLE SPEED CONTROL,EQUIPMENT ADAPTIVE/MOBILITY
1 complaint
I BOUGHT A 2001 TOYOTA HIGHLANDER IN AUG 2001. THE 1ST TIME I HAD A PROBLEM WITH THE GAS PEDAL WAS ABOUT A MONTH LATER WHEN I WENT TO PULL IN AT WORK. I PARKED UP BY THE BUILDING AND PUT ON MY BRAKES AND THE CAR REVVED UP AND I PUT ON THE BRAKES AND IT DID WANT TO STOP. I FINALLY GOT IT STOPPED AND SAT THERE AND WONDERED WHAT HAD JUST HAPPEN. I LET IT GO AS I DID NOT HAVE AN EXPLANATION. EVERYTHING WAS FIND UP TO THE YEAR 2009. I WAS TAKING MY MOM AND BROTHER TO THE GROCERY AND MOM IS 86 YRS AND I PARKED IN A HANDICAP SPOT THAT HAD A POLE IN FRONT WHERE THE HANDICAP SIGN WAS. MY BROTHER WAS IN THE FRONT SEAT WITH ME AND TO MY AMAZEMENT WHEN I PUT ON THE BRAKES THE CAR REVVED UP AND I HAD TO PUSH ON THE BRAKE REAL HARD. I DID HIT THE POLE AND JARRED ALL OF US. I FEEL LIKE THIS CAR MODEL SHOULD BE LOOKED INTO. *TR
Feb 02, 2010
Crash: 1
LATCHES/LOCKS/LINKAGES
1 complaint
TL* - THE CONTACTWAS DISAPPOINTED BECAUSE SHE TOOK VEHICLE TO THE DEALERSHIP AND THEY DIDN'T WANT TO REPAIR IT BASED ON NHTSA RECALL CAMPAIGN ID NUMBER : 04V181000. THE DEALERSHIP STATED THAT SHE DIDN'T HAVE AN APPOINTMENT, AND THATWAS THE REASON WHY SHE COULDN'T RECEIVE SERVICE ON 12-27-06. *AK
Dec 27, 2006
CHILD SEAT
1 complaint
DT*: THE CONTACT STATED WHILE DRIVING 25 MPH ON A STREET WITH AN INFANT SEAT RESTRAINED WITH THE LAP AND SHOULDER BELT IN THE REAR, THE CHILD SAFETY SEAT COMPLETELY FLIPPED OVER WITH THE INFANT INSIDE. ALTHOUGH THIS HAPPENED WITHOUT WARNING, NO INJURIES WERE SUSTAINED. THE MANUFACTURER WAS NOT ALERTED. THE INFANT SEAT WAS A GRACO, SNUG RIDE, MODEL # 8643DDH2, DATE OF MANUFACTURE 12-03-2005. UPDATED 11/9/2006 - *NM
Oct 18, 2006
SERVICE BRAKES, HYDRAULIC,STRUCTURE
1 complaint
FREQUENTLY WHEN THE BRAKE PEDAL WAS DEPRESSED THE PEDAL WENT TO THE FLOOR, WHICH CAUSED THE BRAKES NOT TO STOP IMMEDIATELY IN A PANIC OR EMERGENCY SITUATION. DEALERSHIP INDICATED THAT THIS WAS NORMAL FOR THE BRAKE SYSTEM FOR THIS VEHICLE. THREE DIFFERENT MECHANICS INSPECTED THE BRAKE SYSTEM, AND DETERMINED THAT THE MASTER CYLINDER WAS NOT FUNCTIONING CORRECTLY. THE MASTER CYLINDER NEEDED TO BE CONSTANTLY REPLENISHED WITH BRAKE FLUID. ALSO, THE BRAKE SYSTEM HAD TO BE BLED BECAUSE AIR GOT IN IT. DEALERSHIP INDICATED THAT THE BRAKE SYSTEM WAS DESIGNED FOR A PASSENGER VEHICLE AND NOT AN SUV. *AK REPAIRS WERE ALSO PERFORMED ON VEHICLE DUE TO PREMATURE WEAR ON PADS AND ROTORS, AND ON VEHICLE'S FRONT DOOR WEATHER STRIPPING DUE TO PREMATURE WEAR. *LA RECALL#01V228000. THE BRAKE PROBLEM HAD BEEN A PROBLEM SINCE PURCHASE. *SC
Jul 15, 2004
SUSPENSION
1 complaint
WHEN DRIVING MY TOYOTA HIGHLANDER ON THE HIGHWAY WITH THE WINDOWS ROLLED DOWN, A PIERCING HIGH PITCH SOUND ELEVATES AND HURTS YOUR EAR THAT YOU CANNOT HEAR ANYTHING (PRACTICALLY DEAF). I'VE INFORMED TOYOTA CUSTOMER ASSISTANCE CENTER (CHAD) ABOUT THIS PROBLEM IN JANUARY 2003, THEY CLAIMED THERE IS NOTHING THEY CAN DO ABOUT IT. ONE OF THE MECHANICS AT TOYOTA SERVICE CENTER, STATED THAT HE HAD COMPLAINTS FROM OTHER CONSUMERS AND APPARENTLY THIS PROBLEM IS WITH ALL THEIR SUV. I'VE ALSO ASKED SEVERAL OF OUR FRIENDS (HIGHLANDER OWNERS) TO TEST DRIVE THEIR VEHICLES WITH THEIR WINDOWS ROLLED DOWN AND THEY'VE ALSO EXPERIENCED THE SAME PROBLEM. WE BASICALLY PURCHASED A VEHICLE THAT YOU CANNOT BE ROLLED DOWN THE WINDOW WHEN DRIVING.*AK
Aug 27, 2003
SERVICE BRAKES, HYDRAULIC,AIR BAGS
1 complaint
CONSUMER STATES WHILE TRAVELING 2-3 MPH AND APPLYING THE BRAKES VEHICLE WENT INTO EXTENDED STOPPING DISTANCE, RUNNING INTO GARAGE DOOR. UPON IMPACT, AIR BAGS DID NOT DEPLOY. *AK
Jun 30, 2003
Crash: 1
4.4/5.0
63 reviews

Frequently Asked Questions

How many problems does the 2001 TOYOTA Highlander have?

The 2001 TOYOTA Highlander currently has 140 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2001 TOYOTA Highlander?

The most common problems reported for the 2001 TOYOTA Highlander are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2001 TOYOTA Highlander problem data come from?

All problem and complaint data for the 2001 TOYOTA Highlander comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

Other Years - TOYOTA Highlander

Other TOYOTA Models

Similar Brands

← Back