2022 TOYOTA Highlander Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
163
Complaints Reported
Complaints by Component
STRUCTURE
26 complaints
The contact owns a 2022 Toyota Highlander. The contact stated while the vehicle was parked, the contact became aware that the mounting pad on the driver's side front bumper had detached and fallen off the vehicle. The dealer was made aware of the failure. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.
Jun 24, 2025
The contact owns a 2022 Toyota Highlander. The contact received notification of NHTSA Campaign Number: 23V720000 (Structure). The contact stated that while driving 65 MPH, the contact heard an abnormal popping and dragging sound coming from the vehicle. The contact pulled over to the side of the road and inspected the vehicle. The contact stated that the driver’s side bumper had detached, and the passenger’s side bumper was hanging down. The front bumper was popped back into place and the contact continued to drive. The contact stated that while continuing to drive the bumper fully detached and ripped the covering under the vehicle. The vehicle was taken to a dealer where it was diagnosed that the upper and lower bumpers needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 20,000.
Dec 03, 2024
The contact owns a 2022 Toyota Highlander. The contact received notification of NHTSA Campaign Number: 23V720000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the front lower bumper cover had detached. Additionally, the contact stated while driving 60 MPH, the front lower bumper cover separated, flew underneath the vehicle and into traffic, causing the contact to temporarily lose control of the vehicle. The vehicle was taken to the local dealer, where the contact was informed that there was a cost for the repair of the front lower bumper prior to the recall repair. The contact declined to pay for the repair because it was a minor bump. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 7,000. Parts distribution disconnect.
Oct 21, 2024
The contact owns a 2022 Toyota Highlander. The contact received notification of NHTSA Campaign Number: 23V720000 (Structure); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while his wife was driving approximately 65 MPH, the lower front bumper cover assembly detached from the vehicle. The vehicle was not yet repaired. The failure mileage was 85,000. Parts distribution disconnect.
Aug 12, 2024
The contact owns a 2022 Toyota Highlander. The contact received notification of NHTSA Campaign Number: 23V720000 (Structure). The contact stated while driving 70 MPH, the front bumper cover detached from the vehicle. There was no warning light illuminated. The vehicle was taken to the dealer but was not diagnosed. The dealer referred the contact to an auto body shop for further assistance. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 49,000. Parts distribution disconnect.
Jul 23, 2024
+ 21 more complaints for this component
SERVICE BRAKES
22 complaints
When I am slowing down and coming to a stop, my car will surge forward. It feels like my brakes stop working for a second and that I pressed the accelerator. It has happened on flat road, hills and turns.
Oct 28, 2025
When applying the brakes at speeds less than 40 miles per hour, the car will surge forward at a point during braking process. This happens regularly but not every time brakes are applied. This is an issue as the car surges forward during braking.
May 21, 2025
Car lunges forward while constant braking. Problem is not consistently repeatable and occurs at various speeds, road conditions, and weather conditions. It seems to be in the transition between regenerative braking and mechanical braking from the hybrid system. The car will coast for a brief moment while braking increasing the stopping distance and time required to come to a complete stop. We've noticed this issue since we bought the car
May 03, 2025
Sudden acceleration when applying the brakes. This has happened several times
Dec 22, 2024
We have noticed that when we brake the vehicle, it intermittently LURCHES FORWARD very fast while you are breaking and trying to stop! This is extremely unsafe! We need to stop and brake and not go forward. It does this unexpectedly with no notice and does not always do it consistently but we have noticed it is getting worse and worse and we are worried we will hit another car in front or even a person because the car will not stop on time. When I looked online, this is a well known issue on Toyota Highlanders, especially hybrids like ours and Toyota has done nothing to fix this dangerous problem. They have even told car owners to drive slower but I can tell you it doesn’t seem to matter if I’m going 25 mph or faster or slower- the car gives no notice and goes FASTER while you are trying to stop!!!!! Please help us Toyota Highlander owners!!!! This car gives us no warning whatsoever. It is not consistent. But when it does this it is VERY scary!
Oct 19, 2024
+ 17 more complaints for this component
UNKNOWN OR OTHER
17 complaints
The car was parked at work and noticed the shattered panoramic moonroof when I got into leave.
Oct 24, 2025
The power liftgate does not close. This is an intermittent problem that is increasing in frequency to the point that I can hear internal components in the strut that are failing. This was reported to Toyota within the warranty period, and they claim that parts are on backorder. It has been over three months, and the problem is still not corrected. Toyota appears to be refusing to honor its warranty on this vehicle. The concern is that this failure occurs during a road trip or in an inconvenient location leaving us stranded with no ability to move the vehicle or obtain assistance.
Mar 26, 2025
The clips on the roof rails are not sealed and it allows water to leak into the car through the roof. This was an issue with previous RAV4 vehicles and is continuing on with the Highlander design. The water enters the vehicle anytime it rains or the vehicle is washed.
Jul 25, 2024
The Resin front lower bumper cover assembly, connected with mounting tabs detached from my 2022 Toyota Highlander on (July 9, 2023). I received a Recall letter from Toyota on February 9, 2024 (7 months) after the incident & promptly contact Toyota Brand Engagement Center. I have mailed all the required information that Toyota stated on the Recall correspondence & as of today, May 5, 2024 I have not been able to speak with the case manager to see where we are in this process for reimbursement. Since this took place in 2023 before I even knew there was a recall, we had our Highlander repaired at the body shop we were confident could fix & insure the repair. Toyota has ALL the required documentation from us but they keep asking for the same information again & again.
May 05, 2024
The vehicle will accelerate suddenly when pressing the brake putting myself and others at risk for injury.
Apr 28, 2024
+ 12 more complaints for this component
POWER TRAIN
16 complaints
Car developed a whining noise coming from transmission at 63,000 miles. Known manufacturing defect that will lead to transmission failure. No recall issued and Toyota would not extend warranty. I do not feel safe driving the car pending a transmission failure. Toyota’s solution is to replace the transmission at a cost of $9000.
Dec 16, 2025
Premature transmission failure
Dec 16, 2025
Four days ago, engine started making a whining noise when accelerating, especially in lower gears. No warning signs. 2022 Highlander Platinum is 3 years old, 80K miles, out of warranty; no extended warranty purchased due to historical, stellar Toyota reliability. Toyota service department at Toyota dealership today said whining is due to a bearing issue within the transmission (my personal mechanic inspected and said that is also likely) and cannot be repaired. Transmission could last another 10K-20K miles they said, before it becomes undrivable or just drops, causing a potential safety issue. Net, the entire transmission needs to be replaced to the tune of $9186. Just shocking.
Nov 19, 2025
About 4 weeks a go i started hearing a whining noise from my Highlander. Thinking it was a belt we replaced. Whining continued to get worse only on acceleration. We are at 88,000 miles and it is now at Toyota getting a new transmission. Is there not something that can be done about this? I have read thousands of articles that show the UA 80E/F transmissions that are in the 2021-2022 models are junk. Luckily we bought a Toyota VSA and it is covering it. What about after 100,000 miles. Whats to say after another 80,000 it won't go out again which will cost me the $10,000. When the dealers put new transmissions in these vehicles are they using the same parts for the UA 80 E/F or the upgrade parts that fixed the 2023? If we have a VSA it should extended a year past the 100,000 mile mark because of the issue or they should have to replace them completely to match the 2023 models.
Nov 11, 2025
2022 TOYOTA HIGHLANDER TRANSMISSION IS MAKING A HIGH PITCH WHINING SOUND AND IS GETTING WORSE. MY WIFE DRIVES 20 MILES A DAY, 6 DAYS A WEEK AT 65 MPH TO WORK AND THE TRANSMISSION NOISE IS GETTING LOUDER. IF THE TRANSMISSION FAILS AND LOCKS UP, IT COULD CAUSE AN ACCIDENT. THE VEHICLE WAS TAKEN INTO FINDLAY TOYOTA IN PRESCOTT AZ. AND WAS TOLD THE TRANSMISSION IS DEFINITELY FAILING BUT WOULD NOT WARRANTY THE ISSUE BECAUSE SHE WAS 2500 MILES PAST THE 60K WARRANTY.
Oct 28, 2025
+ 11 more complaints for this component
AIR BAGS
8 complaints
Vehicle is parked in the sun for over 30 minutes and when the start button is pushed the Air Bag System Malfunction light is on. After restarting the light goes away.
Nov 24, 2025
When the vehicle is parked in the sun for 30 minutes or more. After pushing the start button, the SRS airbag system malfunction light came on. After restarting the vehicle, the airbag light was out.
Nov 24, 2025
Water leaking into airbag area. Known leak issue per NHTSA [XXX] ) from defective roof rack attachment clips. Per Toyota, not covered by Toyota unless car still under warranty. Leak issue is common issue with many Toyota (RAV4, Highlander). I cannot tell if the potentially waterlogged airbag area is defective unless I get into an accident to test it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Aug 28, 2025
On or about 9/22/24 I was driving on a parkway and was alerted by a high pitched alarm in the vehicle’s dashboard that the airbag had a malfunction and that the seatbelt was not engaged. I removed my seatbelt and clipped it back in but that did not stop the alarm. The vehicle continued to beep and say the airbag was malfunctioning. I made an appointment with Toyota service for 9/26/24 and when I arrived I was told they do not do diagnostic tests on Thursdays. They proceeded to give me a new appointment for today 9/28/24, and when I arrived they once again turned me away explaining that today was not a good day for a diagnostic. They mockingly told me that my vehicle warranty was about to expire. Furthermore, the Toyota has refused to fix the recall issue, and now is refusing to even run a diagnostic test to see what the problem is with the airbags. I am afraid the airbags will fail if I am in an accident. This is a very dangerous situation. Please help me!
Sep 28, 2024
The contact owns a 2022 Toyota Highlander. The contact stated that while driving at an undisclosed speed, the contact's vehicle was involved in a crash. The contact stated that the other vehicle that crashed into the contact stated the vehicle's speed was about 75 MPH. The contact stated that when the contact's vehicle was impacted, the contact's vehicle air bags failed to deploy. The contact stated that after the crash, the ABS warning light illuminated. The contact's vehicle was occupied by the contact's husband, who was seated in the front passenger's seat. The contact's two children, ages [XXX] and [XXX] old, were seated in the rear seat. The Police and Fire departments arrived on the scene. The contact stated that medical attention was provided at the scene. The contact sustained injuries included a concussion, a sprained left ankle, and a sprained right wrist. The contact's husband sustained injuries, including a sprained right wrist and a sprained left ankle. In addition, the contact's children sustained cuts and bruises. A Police report was filed. The vehicle was towed to the contact's residence and later towed to an independent mechanic. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 70,765. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Jun 25, 2024
+ 3 more complaints for this component
VISIBILITY/WIPER
8 complaints
Drivers side mirror vibrates during car operation and limits visibility. This is extremely hazardous during lane changes on multiple lane roads. I have reached out to Toyota multiple times about a resolution but their continued response is that they are aware of the issue but do not seem to be concerned.
Jan 02, 2025
Toyota 2022 Highlander XLE AWD has a safety issue with the drivers side mirror. The issue is that the mirror vibrates when driving over small bumps or imperfections in the road. It is especially hazardous when driving at night and the following vehicles headlights flicker the reflection back in your face. It is very distracting to the driver. Toyota has similar vehicles (Rav4) that have TSB's for the same problem. Also many Lexus vehicles have similar TSB. I hope NHSTA will convince Toyota that the Highlander with mirror vibration problems need to be addressed similar to the Rav4 and Lexus models.
Sep 17, 2023
The windshield is chipping extremely easily, and long crack lines have developed as well no extreme weather has occurred.
Apr 17, 2023
December 2022 I was driving to my Toyota dealer which is about an hour away from my home for a routine 10k oil. change. Air temperature here in Minnesota was 20-25 degrees. After 10 minute of highway driving with front defroster activated, all windows including the front windshield had some fogging. The fogging continued to spread on all windows. I made several adjustments to the climate control settings but nothing improved the fogging. By 30 minutes into the drive frost was forming at the top of the windshield and side windows where hot air was not blowing directly on the windows. My wife and I pulled off the road several times to wipe moisture off of the glass and sometimes scrape frost. I reported the issue to my dealer in St Cloud Minnesota and inquired if there was something I was doing wrong with the climate settings. They made a couple of suggestions which I thought I had originally tried, but it didn’t seem to be something they were aware of as being a wide spread problem. I made the return trip home with no improvement of the fogging/frost conditions. The problem continued each time we drove the car. We did not use that car again until January 15, 2023 when we traveled to Arkansas for a week. On the 650 mile trip down we had the same issues as before with defrost on high until the temperature rose to the 40s. Before our return trip home, I began researching my problem and found T-SB-0020-19 and T-SB-0024-22 which described my issues. The 650 mile trip was in temperatures from 28-32 and we needed to use the defrost during the entire trip. I scheduled an appointment with Toyota for February 1, 2023. Temperatures were now below zero and did not feel I could safely drive 1 hr to the dealer for the repair. Having extensive experience with auto repairs, I followed the instructions in the TSB and found the exact defect described. I completed the repair which fixed the problem. The 2022 Highlander is not listed in the TSB used for the repair nor any I could find.
Jan 30, 2023
Wipers quit working. Available for inspection. Unable to see road because it was raining. Wipers haven’t been inspected. No messages or warning lamps. I was driving in rainy weather with the temperature slightly above the freeze point..
Dec 07, 2022
+ 3 more complaints for this component
FUEL/PROPULSION SYSTEM
4 complaints
I am writing to express my concerns regarding my 2022 Highlander. As a loyal Toyota family, with this being my fourth Toyota, my husband’s second, and my parents’ fifth, we have consistently valued the Toyota brand and our dealership in Bryan, TX. Recently, I brought my Highlander with (73,000 miles) to Family Toyota in Arlington due to a whining sound during acceleration. I was informed that the transmission requires replacement, at an estimated cost of $8,291. Furthermore, the transmissions are currently on back order, which would leave me without my vehicle for several months. While I have not found any official recalls addressing this specific issue, I have noted that this is a common concern with this model, and there are several class-action lawsuits pertaining to similar transmission problems across various models. I have also sought opinions from two independent transmission repair shops, both of whom have quoted a full transmission replacement. I contacted Toyota several times on what options may be available to me. They so far have left me with no rental car assistance and offered a very small discount on their known issue. I have already incurred approximately $800 in rental car and diagnostic expenses and am unable to cover the $8,291 replacement cost. It is disheartening to have owned my Highlander for less than three years, be unable to drive it, and still owe $20,000, which is not what I associate with the Toyota standard of quality. I now can not get to work and have a $47,000 piece of junk in my driveway and not even an apology from the company I once thought was #1 in customer service and reliability.
Sep 04, 2025
Vehicle does not fill above 14 gallons of gas. It says 10 miles until empty, but when you fill it and try to force as much gas in as it will take, it only fills to 14 gallons not the capacity of 17.8 that is advertised.
Aug 11, 2023
Car does not fill to stated 17.1 gallon capacity. Most it will fill is between 12 to 13 gallons causing the vehicle to prematurely run out of gas.
Feb 20, 2022
The vehicle is advertised with a 17.9 gallon fuel tank. But I can only get about 14 gallons in the tank. Gauge reads full but my distance to empty is only showing 286 miles. It should read closer to 400.
Feb 13, 2022
VISIBILITY
4 complaints
The part that failed is the driver side mirror cover. It has never been struck by anything and just flew off the side of the car while driving on the highway. This part flying off the car could cause an accident if striking a motorist, motorcycle, pedestrian. I do not have the part that flew off because I can't go back and pick it up off the highway. This just happened today. I have called a body shop to order a new part. The plastic part can only be replaced by purchasing the whole $1500 side mirror assembly. There was no sign that it was going fly off the car as there has never been struck by anything. it was in perfect shape just as the rest of the car.
Aug 29, 2025
The contact owns a 2022 Toyota Highlander. The contact stated that there was an obscuring and milky pattern on the windshield while driving under certain weather conditions; significantly reducing the visibility of the roadway while driving. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 3,000.
Jan 09, 2024
The contact owns a 2022 Toyota Highlander. The contact stated that while driving approximately 25 MPH, an acorn fell from a tree impacting the front glass windshield causing the glass windshield to become cracked. The manufacturer and local dealer were notified of the incident but no assistance was offered. The failure mileage was 10,000.
Aug 10, 2022
The contact owns a 2022 Toyota Highlander. The contact stated that while driving at an undisclosed speed, the sunroof glass exploded unexpectedly. There was no impact on the sunroof that could have caused it to shatter. The contact and her daughter did not sustain any injuries. The dealer was made aware of the failure and scheduled an upcoming appointment for inspection. The vehicle was repaired and was covered under warranty. The manufacturer was not made aware of the failure. The failure mileage was approximately 2,050.
Mar 17, 2022
EXTERIOR LIGHTING
4 complaints
This is a widespread issue of these models leaving the factory with their headlights aimed too high which is leading other drivers to flash their brights thinking the bright lights in the Highlander are on. This needs to be sent to Toyota as a safety recall!!!! It is unsafe for oncoming traffic!!!!
Apr 16, 2025
All Toyota Highlanders with the LED projector headlights come from the factory with the lights aimed far too high.
Jan 13, 2025
At night, drivers frequently flash their bright lights at my vehicle, "complaining that my high beams are on." Sometimes, they turn on their brights at me and leave them on until our vehicles pass. My high beams are NOT on. This is a safety hazard from my vehicle if the low beams are adjusted too high, an increased hazard when the driver of the approaching vehicle flashes their lights at me, and an even more serious issue when they leave their lights on. This is a constant problem that has existed from the moment I drove the NEW vehicle off the dealer's lot. The dealer refuses to adjust the headlights under warranty repair. If a vehicle is improperly assembled from the factory, that should be corrected under warranty repair.
Feb 19, 2024
When I drive at night time, the opposite driver complains on low beams that looks like high beams. They are too bright.
Dec 03, 2022
TIRES
4 complaints
The contact owns a 2022 Toyota Highlander. The contact received notification of NHTSA Campaign Number: 24V419000 (Tires); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving approximately 55 MPH, the TPMS warning light illuminated. The contact stated that the front passenger’s side wheel was deflating. The dealer was contacted. The manufacturer was made aware of the issue. The failure mileage was 33,000. Parts distribution disconnect.
Nov 08, 2024
The contact owns a 2022 Toyota Highlander equipped with Continental Tires, Tire Line: Alenza Sport A/S, Tire Size: 235/55/R20, DOT Number: 1W28AALA12522. The contact received notification of NHTSA Campaign Number: 22T021000 (Tires) however, the part to do the recall repair was not available. Several unknown dealers were contacted and confirmed that the parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and the contact was advised to take the vehicle to a third-party service center. The contact had not experienced a failure. Parts distribution disconnect.
Jun 02, 2023
The contact owns a 2020 Toyota Highlander. The contact received a notification for NHTSA Campaign Number: 22T021000 (Tires). The Toyota dealer was initially notified of the failure and referred her to the Bridgestone manufacturer for assistance. The tire manufacturer referred her to a Bridgestone service center; however, she was informed that the tire needed for repair was on backorder. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. Parts distribution disconnect.
Jan 31, 2023
I was traveling at highway speed with five passengers, luggage, and bike rack with five bicycles and without warning the driver's side rear tire sidewall completely blew out. The vehicle fishtailed but I was able to move over to the right emergency lane to change the tire. We did not hit any debris. This was a Bridgestone Alenza A/S Sport 235/65R18 tire that was original equipment with my 2022 Toyota Highlander Hybrid SUV. The tires were inflated to 38 lbs. I called Bridgestone and they told me to take the tire to a Bridgestone dealer in Charlotte, NC. They replaced the tire at no charge. I left the failed tire with them but took photos.
Nov 02, 2022
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
3 complaints
I reported twice to Tustin Toyota that my car seemed to have a strange braking issue. It felt like the car lurched/lunged forward as I was braking. Every time I brought it into service, I verbally mentioned it to the technician checking my vehicle in. I was repeatedly told there was no issue. Turns out there is an active bulletin (T-SB-0059-23) that came out but now my vehicle is out of warranty and they won't fix it unless I pay out of pocket. Why was the dealership not aware. Why is this not a recall for all affected years regardless of warranty? There have been multiple reports online with people have the same issue.
Oct 15, 2025
On March 16, 2024 this vehicle experienced a complete brake system failure. This is a very serious braking issue and the vehicle has had several braking incidents leading up to the complete failure. Toyota Motor Corp has dismissed the issue each time as there have been no codes or warning lights prior to this incident. We filed a complaint concerning this braking issue on June 12, 2023, Ref#11526496 Since that first report there have been several other incidents where the brake pedal went soft and depressed to the floor as the vehicle accelerated forward. Since the complete system failure occurred on a Saturday, as of this writing, it has not yet been reported to the service department. We filed a complaint with Toyota Motor Corp stating that this is a very serious safety concern that could lead to injury or death and they dismissed it.
Mar 17, 2024
My mother was killed on 5/27/22 by her brand new 2022 Highlander Platnum with about 2000 miles on it. There wasn’t anyone inside her car at the time of her wrongful death. No person’s car should kill it’s owner in her own driveway at anytime especially when the car was empty. The Police report has not been completed by the local Police department yet. The day before the accident she took her car to her dealership Hansel Toyota Petaluma at 9am where she bought her car only a few weeks earlier bc her front bumper had fallen off on the freeway to ask them to put her bumper back on but Hansel Toyota of Petaluma refused her reasonable request. What they told my parents was to go file a claim with her auto insurance carrier. So they did. The next day my mother was run over and killed by her own car. Why did Hansel Toyota refuse to fix my mother’s front bumper that day? Isn’t that their job? Isn’t that their legal responsibility? Doesn’t the front bumper affect the safety the vehicle? So why did Hansel Toyota of Petaluma refuse service when the car’s warranty was in effect? We feel my mother was wrongly killed by a machine that malfunctioned. Her front bumper was dragging on the ground for a few miles on the freeway when it abruptly fell off and hence exposed a metal part of the car. This unfortunate event should never have happened. Our mother would still be alive today had it not been for other peoples irresponsible behavior. We believe the missing bumper played a role in her death. We also believe her car malfunctioned that led to her wrongful death.
Jan 02, 2023
SEATS
3 complaints
The 3rd row seating does not come with anchor latches for children. Only latch at the back of the seat in the middle. If there is a shortage of latch they must add as standard equipment for safety to children. Now how can I use my 3rd row space for kids if they did not put a latch? It’s a 50K SUV but did not come with it. Now I reported this because these are not features but should be standard in every SUV with 3rd row seating.
May 06, 2023
I purchased a new Highlander. When I exit the vehicle, when wearing shorts, the bottom portion of the seam in the seat molding slices my leg open causing bleeding and injury. The dealership tried to fix this by sanding down the uneven protrusion where the seams meet. It still cut my leg. They then wanted Corporate to handle it. I set an appointment with Toyota. The Field Technician Specialist failed to meet with me and consequently performed a careless and inaccurate inspection. Toyota based their decision to ignore me on this inadequate inspection. Please see 4 attachments: the seam in the seat molding, an independent invoice to repair the seat, my leg in its final healing state and the Toyota letter. All I am asking is to not cut my leg open. I don't think that is unreasonable.
May 01, 2023
The left rear seat on my 2022 Highlander doesn't stay locked in the first 3 detents. you think it is locked but when you lean back in the seat it slides through the next couple of detents. Toyota mechanic said he couldn't find anything wrong with the seat. I see this as a problem when using child safety seats. Parent's could think the seat is safely locked in position until they get rear ended and the seat slips through the next couple positions.
Jul 25, 2022
AIR BAGS,STRUCTURE,UNKNOWN OR OTHER
2 complaints
The component that failed is the roof rail clips that hold the roof rack to the vehicle (Toyota Service Bulletin T-SB-0040-24). The clips under the rail fail and cause water to leak into the headliner and down the A-pillars on both sides of the vehicle. It presents itself by causing water staining where the headliner meets the A-pillar cover. This issue presented itself in January of 2023, a few months after we bought the vehicle. Toyota Bountiful (Utah) tried to tell us that it is the sunroof drain lines that are clogged and required a $100 service to clear them which is an annual service. After some push back they found the problem with the roof rack clips. However, they only replaced the passenger side and neglected to repair both sides. April of 2025 the driverside failed and Toyota Bountiful once again confirmed that the driverside clips failed. This creates a danger to the front occupants of the vehicle by allowing a possible mold issue within the cabin. Secondly, it allows water into the front curtain airbags of the vehicle.
May 02, 2025
r 2022 Toyota Highlander was involved in a motor vehicle incident wherein the Vehicle Stability Control (VSC) and front airbags may not have functioned as expected.
Mar 14, 2025
LATCHES/LOCKS/LINKAGES
2 complaints
I was driving around a corner and the driver's door popped open into the ajar position (not fully open, just ajar) and safety alarms went off. Confirmed that the doors were locked at the time this happened.
Apr 26, 2025
The contact owns a 2022 Toyota Highlander. The contact stated that while the vehicle was parked, the trunk was opened, and the contact was storing items in the trunk space and the trunk lid fell on the contact's back. The contact stated that the failure occurred two or three times. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,732.
Feb 15, 2024
AIR BAGS,FORWARD COLLISION AVOIDANCE
2 complaints
My father in law drove my highlander car and got into an accident on 8/27/2024. Front of the car was damaged but did not deploy the airbags. And as far I know it is equipped with automatic braking system but the damaged looks really bad.
Aug 30, 2024
Was in a frontal collision air bags failed to deploy and forward collision system did not work. Received error messages from both systems that they failed
Jan 04, 2024
SEAT BELTS
2 complaints
The 3rd row seat belt buckle is imbedded too deep in the seat. This makes it very difficult for a child to buckle themselves and in several attempts the parent or another adult was required to insert the seat belt into the locking device. What is more concerning is the difficulty a child has when trying to release the seat belt. While this may be an annoyance that requires adult intervention it is of particular concern when a child, in an emergency is required to release the seat belt.
Dec 18, 2023
The 2022 Toyota Hybrid Highlander is advertised as a family vehicle that safely fits 7 passengers with the captain chairs. We purchased a brand new 2022 Toyota Highlander Hybrid for our family of 5. However, you cannot safely install a booster car seat in the third row as advertised in any position. In every position of the third row the booster car seat covers the buckle not allowing you to secure the seat belt/booster seat. The car manual show on page 58-59 to install the booster seat on the passenger side of the third row but there is not enough space. The second picture shows a car seat in the middle using an anchor bracket that does not work for a booster seat and thus would also obsure other seat buckles thus not allowing the two other seats to be used. The seatbelts are deep in the seat and cannot be brought up to be safely buckled. Now 2 of the 3 seatbelts in the back stopped working. I’ve been upset about not being able to properly use the seatbelts since I purchased the vehicle. I had to buy a device you put around the buckle in order to lift it a little so that my children can buckle their seatbelts. This is a huge safety concern. The third row seat is useless.
Aug 16, 2022
VEHICLE SPEED CONTROL
2 complaints
The contact owns a 2022 Toyota Highland. The contact stated that while at a traffic light, and depressing the brake pedal, the vehicle experienced unintended acceleration. The contact stated that the failure had occurred on several occasions. The cause of the failure was not yet determined. The local dealer and manufacturer was notified of the failure. The failure mileage was 13,000. The contact stated the vehicle had a similar incident while in park, lurching forward as if trying to drive.
Jun 12, 2023
The contact owns a 2022 Toyota Highlander. The contact stated that while her partner was reversing out of a driveway, the vehicle independently surged backward up a hill as her partner applied the brake pedal. Her partner was able to place the vehicle into drive which sent the vehicle forward. The vehicle hit a tree which stopped the acceleration. The contact heard screaming from inside her home and called 911 for assistance. The air bags did not deploy. Her partner was taken to the hospital for an examination and suffered no injuries. A police report was not filed. No property damage was reported. The dealer and the manufacturer were both notified about the failure, the vehicle was towed to the dealer for an impending investigation. The vehicle had yet to be repaired. The failure mileage was unknown.
Jul 26, 2022
AIR BAGS,ENGINE
2 complaints
The airbag malfunction alert message has been displayed for more than two months. The vehicle was taken to Toyota of Newnan (GA) dealership four times for repair; they kept my vehicle for an entire week at their facility the latest time (fourth). The problem still exists! It seems they have not taken this problem seriously because they have not called me regarding the problem. I called them so many times ... I need help from the your office because I have to use this vehicle for my three kids to go to and from schools every day. Please please please help me! Thank you.
Aug 08, 2022
1. The SRS airbag malfunction alert message has been displayed for more than a month. The vehicle was brought to the Toyota dealer where it was purchased for being diagnosed and repaired TWICE, but the problem still exists now. [The alert message is always displayed and keeps the driver from seeing any other information on the instrument panel. This is annoying and very dangerous.] 2. The engine sometimes automatically turned off while the vehicle stopped and was waiting for green lights at intersections or yielding to other vehicles at stop signs. The driver had to start the engine again before continuing driving. The vehicle was also brought to the dealer where it was purchase for repair, but the technicians were unable to find the problem.
Jul 11, 2022
POWER TRAIN,UNKNOWN OR OTHER
1 complaint
AUTOMATIC TRANSAXLE WHINING FROM 35MPH-45MPH ACCELERATION. Needs to be replaced this is the third vehicle this week the dealership said had the same issue.
Dec 09, 2025
EXTERIOR LIGHTING,BACK OVER PREVENTION
1 complaint
When starting up the vehicle, the headlight system malfunctioned light came on and a pre-collision system light came on. After shutting it off and restarting the vehicle. The lights were off.
Nov 24, 2025
LANE DEPARTURE,VISIBILITY
1 complaint
See attached document for complaint.
Oct 29, 2025
STEERING
1 complaint
This type of steering wheel cover on the steering wheel will wear out by 50,000 miles poor engineered
Oct 06, 2025
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
1 complaint
The screen is going out. The back tailgate hangs up and doesn’t go down.
Sep 18, 2025
POWER TRAIN,FORWARD COLLISION AVOIDANCE
1 complaint
I own a 2022 Toyota Highlander XLE (UA80E transmission, ~66k mi). The vehicle exhibits a severe transmission defect: uncommanded braking/drag at 35–40 mph and sudden loss of power when accelerating from a stop, making merging/crossing intersections dangerous. Two Toyota dealers (Bryan Toyota and Plano Toyota) reproduced the issue, documented the vehicle as unsafe to drive, and recommended full transmission replacement. The failed unit is preserved at the dealer for inspection. (Toyota Corporate Case #250917001779.) This mirrors long-standing defects within Toyota’s UA80 family that Toyota itself has documented: • Customer Support Program ZJC / POL19-04 (4/18/2019)—UA80 whine, harsh shifts, reduced power 2019 MC-10159730-9999 . • T-SB-0160-18 Rev1 (12/17/2018)—UA80 whine/harsh shift/MIL/reduced power 2018 MC-10198131-9999 . • T-SB-0001-18 Rev2 (1/8/2018)—ECM/UA80 mismatch causing harsh shifts 2018 MC-10185780-9999 . • T-SB-0008-21 (2/9/2021)—UA80E/F failures in 2021 Highlander (whine/grind, pinion shaft) 2021 MC-10188917-9999 . The same safety-critical behavior now recurs in my 2022 model. I request NHTSA investigate this as an ongoing UA80 transmission safety defect trend and consider recall/coverage for affected vehicles.
Sep 17, 2025
POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES
1 complaint
While driving my 2022 Toyota Highlander (VIN: [XXX] , 29,427 miles), I have experienced multiple recurring safety defects that Toyota has been unable or unwilling to repair under warranty. •Front collision sensors frequently trigger without any object present, creating a risk of unexpected emergency braking at freeway speeds. •Transmission hesitates and surges unpredictably, sometimes propelling the vehicle into traffic. •In heavy rain, my windshield wipers activated on their own and multiple system failure warnings appeared (including ABS failure), nearly causing a crash. •Persistent startability issue when fuel is below half a tank. •Seatbelt malfunction caused a passenger to strike their head. •Seat heater failure, seat separation, persistent coolant odor, and nonfunctional factory wireless charger since purchase. These defects are intermittent but recurring, and their unpredictability increases the danger. Toyota and the dealer have failed to duplicate the issues during short test drives, but they continue to occur during normal operation. This vehicle remains under factory and extended warranty, yet repairs have been denied. I believe these defects pose a serious risk to myself, my passengers, and others on the road. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Aug 08, 2025
STRUCTURE,ENGINE
1 complaint
The grill of the vehicle is too big. There is nothing to stop the condenser from being damaged. There should be a plate for airflow but also stop the damage being done to the condenser. Shouldn't have to file an insurance claim, pay out of pocket and warranty doesn't cover. Recurring problem something should be done.
Aug 06, 2025
ENGINE,FUEL/PROPULSION SYSTEM,BACK OVER PREVENTION
1 complaint
Two weeks ago, I had my 2022 Toyota Highlander serviced at Romano Toyota for my state inspection and regular maintenance. The dealership passed the inspection and did not mention any problems with my vehicle. However, just two days after the maintenance, the check engine light came on unexpectedly. The vehicle began to hesitate and shift roughly, with noticeable jerking during acceleration and delayed gear engagement. This created a safety hazard, especially when merging into traffic or crossing intersections, because the SUV would not respond quickly when pressing the accelerator. A diagnostic scan revealed transmission-related trouble codes (P2714 – Pressure Control Solenoid D, and/or P2757 – Torque Converter Clutch Pressure Control Solenoid Performance). I returned to the dealer, and they confirmed the issue but could not provide an immediate fix due to parts availability. They advised continuing to drive, which I feel is unsafe. The symptoms persist, and the transmission sometimes feels like it is slipping, which could result in loss of power in high-speed situations. This issue appears similar to other UA80 8-speed automatic transmission problems reported by Toyota owners from 2017–2022. Publicly available NHTSA records show over 200 similar complaints involving hesitation, rough shifting, and transmission failure. These reports suggest a potential widespread defect that may affect vehicle safety. Given the safety risk of delayed acceleration and possible transmission failure, I believe this defect needs investigation and corrective action.
Aug 04, 2025
BACK OVER PREVENTION
1 complaint
The contact owns a 2022 Toyota Highlander. The contact stated that while in reverse(R), the backup camera would intermittently fail to operate as the screen would appear blank. The contact also stated that the warning chime would fail to alert the driver to people or objects in the vicinity of the vehicle while reversing. The dealer was notified of the failure, and the contact was given an estimate for a diagnostic. After negotiating with the dealer, they agreed to reset the vehicle's sensors; however, the failure persisted. The manufacturer was notified of the failure, and the contact was informed that the backup camera was not covered under the warranty. The contact then stated that while backing out of a parking space, the back up system failed to alert her of her proximity to another parked vehicle; as a result, the contact crashed into a parked vehicle. The air bags did not deploy, no injuries were reported, and a police report was not filed. The vehicle was not repaired. The failure mileage was approximately 20,000.
Jul 21, 2025
POWER TRAIN,FUEL/PROPULSION SYSTEM
1 complaint
As my wife had the wheels turned and was pulling up to the curb stop in a parking spot the car suddenly lurched forward without putting the accelerator on and went up and over the curb. Stop and hit a pole. my thoughts are is that the engine possibly changed from hybrid to gas or vice versa and as my wife’s foot was let off on the brake to inch forward to the curb stop it suddenly lunged forward as previously stated.
Sep 24, 2024
EQUIPMENT
1 complaint
The contact owns a 2022 Toyota Highlander equipped with a Kuat Transfer V2 Bike Rack. The contact stated that while driving approximately 50 MPH, the contact noticed that the bicycle was lowering from the rear windshield. The contact inspected the bike rack attached to the vehicle and noticed that the shorter tray where the second wheel had turned in a vertical direction had caused the bike's wheel to drop. Additionally, the bike rack's second tray did not have any screws to secure the tray in an horizontal position. The contact also noticed that the second tray was significantly shorter than the first tray, resulting in less space for the bike tire to rest appropriately. The contact was unable to secure the second tray after several attempts. The manufacturer was made aware of the failure and provided the contact with a new second tray. No further information was provided. The vehicle mileage was 15,000.
Aug 06, 2024
POWER TRAIN,ELECTRICAL SYSTEM
1 complaint
Car fire (total loss of vehicle) after hybrid malfunction. My family and I were traveling west bound on [XXX] near Crawfordsville Indiana on [XXX]. Trooper Chelsey Smith from the Indiana State Police (CAD # [XXX] ) came to the scene. Our car was traveling westbound at about 70 mph when I got a notification of "a malfunction in the electronic control of the engine, throttle, or automatic transmission has been detected. Contact your Toyota dealer to have your vehicle inspected" - I acknowledged the alert and kept driving, then it showed again 30 seconds later and acknowledged again. About 30 seconds later I received a "Hybrid System Alert" stating "A malfunction in the Hybrid System has been detected. Stop in a save location and contact your Toyota dealer to have your vehicle inspected". The vehicle then notified me that it was reducing power output and we went from 70 to 20 mph in a few minutes. Then while we were going about 20 mph, the vehicle notified me that its going to come to a stop and shut off its power. I engaged the brakes and before coming to a full stop, thick brown smoke came out from the hood on the drivers side. Vehicle cam to a stop and we all jumped out of the vehicle. Within 30 seconds, the car had flames coming out of hood and front drivers side quarter panel. The fire then moved through the vehicle. Fire department came about 10 min later, but worked on it for 30+ mins to put out. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Jun 21, 2024
ELECTRICAL SYSTEM,ENGINE
1 complaint
The contact owns a 2022 Toyota Highlander. The contact stated that while driving 70 MPH in the fast lane, the steering wheel failed to respond as needed while attempting to turn to the left or the right. Additionally, the brakes became inoperable and the vehicle decelerated. The contact stated that several unknown warning lights were illuminated. The contact was able to veer to the shoulder, and the vehicle shut off. The contact called Roadside Assistance and was informed that the battery needed to be replaced. The vehicle was taken to an independent mechanic, who informed the contact that the failure was due to the engine. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 17,781.
Jun 03, 2024
STRUCTURE,UNKNOWN OR OTHER
1 complaint
I GOT A RECALL FROM TOYOTA AND CAN'T DRIVE FOR ALMOST A YEAR .I WENT TO THE CAR DEALER SHIP TO ASK FOR A REPAIR , THEY TOLD ME MAYBE YOUR CAR NEEDS THIS BUMPER OR NO NEEDS , I ASKED THEM TO CHECK MY CAR IF IT WAS SAFE TO DRIVE TO WORK ,MANY TIMES TO CONSTANT NUMBER OF OVER 10 TIMES.THEY REFUSEDTOR MY CAR COME IN TO CHECK . O REALLY WORIED IF I DIVE ON THE ROAD AN HAVE AN ACCIDENT .BIT ITS ALOMOST HOPELESS BECAUSE THIS CAR COMPANY DOEANT CARE ABOUT SAFETY, ONLY THINKS ABOUT THEIR PROFITS. I HAVE BEEN ASKING THEM FOR RENT ME A CAR TO DRIVE BECAUSE FOR NEARLY A YEAR NOW I'VE BEEN DRIVING IN FEAR BUT NO ANWSER. I WONDER IS THERE A DEALINE WHEN TOYOTA WILL PRODUCE THIS BUMPER? THEY KEEPS SAY THEY DONT KNOW? IT IS VERY DANGEROUS IF THE CUSTOMER'S USES THIS TOYOTA HIGHLANDER FOR DRIVING WITHOUT KNOWING IT IS SAFE OR NOT
Apr 12, 2024
POWER TRAIN,ENGINE,FORWARD COLLISION AVOIDANCE
1 complaint
The highlander has been having starting issue where the dash reads that the hybrid system is not functioning and won’t turn over. There is a consumer report program instead of a recall. This is deceiving. This morning the TPMS was reading that all tired were at 32 pounds of air when in fact the right front passenger was complete flat to the rim. Clearly the computer was malfunctioning with not just one aspect of the car but multiple. The local dealership isn’t helpful in that they charge $185 for diagnostic tests.
Oct 25, 2023
UNKNOWN OR OTHER,SERVICE BRAKES
1 complaint
Unexpected brake failure; While driving at a slow 20 to 30 mph speed lightly braking anticipating a stop at a stop sign my car will unexpectedly surge and jolt the car forward while I'm applying maximum brake force to the peddle. I took it to the local Toyota dealer they checked it out and couldn't find or replicate the problem. I was told that possibly my driving habits or I may have my foot on the brake while still on the accelerator?? When this happens there are NO warning indicators or audible sounds either lit on the instrument panel prior to or after the event. This event on this day propelled my car approximately 6 ft past the crosswalk into the intersection of a four way stop.
Sep 11, 2023
UNKNOWN OR OTHER,LANE DEPARTURE
1 complaint
No
Sep 04, 2023
AIR BAGS,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
1 complaint
On June 26 2023 the vehicle didn't stop automatically when another car was in view in the intersection, the automatic breaking system didn't work and the air bags didn't deploy,
Jun 29, 2023
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
1 complaint
The breaking system doesn’t take effect in speed and turn and when you leave the acceleration and the speed increase and loose control . Also the electrical system is damage not with seven month of brand new highlander hybrid . The rear cross traffic control and blind spot warning are coming . These is a serious electrical problem under 11,000 miles brand new vechile
Jun 09, 2023
VEHICLE SPEED CONTROL,SERVICE BRAKES,ENGINE
1 complaint
According to Toyota, the wire harness needs to be replaced due to damages caused by animals (rodents). My main concern is, this vehicle is not safe to drive. Because if a midsize animal could find its way inside the engine compartment and caused so much damages to a car I drive every day, what would happen if a snake or a rat shows up inside the cabin while driving at 65 or 70 mph. Secondly, what types of materials are used to make these wires and other components in the vehicle? Why are these animals attracted to them in the first place? As much as the news was chocking to me because it was the first time that I have heard of that kind of stuff, when I went online in some Toyota owners forums, that issue is prevalent in Toyotas. Even the rep. from Toyota whom I spoke to earlier stated that her cousin who owns a Toyota had to deal with the same issue. Why nothing has been done to fix the problem?
May 03, 2023
SERVICE BRAKES, AIR
1 complaint
The contact owns a 2022 Toyota Highlander. The contact stated while driving 65 MPH, the brake pedal was depressed, causing the vehicle to shudder and the steering wheel was vibrating. The vehicle was taken to the dealer, where it was diagnosed with warped rotors. The contact related the failure to Technical Service Bulletin: 0072-18 (Front Brake), however, the vehicle was not covered under the TSB. The manufacturer was not made aware of the failure. The failure mileage was approximately 12,000.
Feb 23, 2023
LANE DEPARTURE
1 complaint
The system designed to prevent lane departure has a particular issue with the dashed road markings that denote the entrance to tapered deceleration lanes or right-hand exit ramps on Oregon freeways. I have not noticed an issue when similar markings are on the driver's side. In particular, the in section 360, figure 360-A of the ODOT Traffic Line Manual (https://www.oregon.gov/odot/Engineering/Documents_TrafficStandards/Traffic-Line-Manual.pdf) the line marked "WD" is consistently able to fool the lane departure system and allow the vehicle to drift or steer toward the "Physical Gore Point" as shown in the figure. On November 11th, 2022, I very briefly took my hands off the steering wheel to unscrew the cap on my water bottle while lane centering was activated on the lane departure avoidance system and the vehicle steered to the right without warning while passing an exit lane having the "WD" markings. This nearly resulted in my Highlander leaving the road at freeway speeds. Now, I understand this is not responsible behavior on my part, but these things occur, and it may result in accident or death in the future if it hasn't already. The system is otherwise quite reliable. However, I was previously aware of the issue as it has happened for as long as I've owned the vehicle. This is the first time it nearly caused an incident because I normally do not remove my hands from the steering wheel completely and can correct the steering manually. No warning lamps or messages were observed, but the lane departure warning may have sounded after passing the "WD" markings. The issue has not been reproduced by any service center on my vehicle, nor has it been inspected by another party. On carcomplaints.com another Oregon resident mentioned a similar issue as an additional note about an unrelated braking issue: https://www.carcomplaints.com/Toyota/Highlander/2022/brakes/service_brakes.shtml I would be willing to make the vehicle available for testing/inspection.
Jan 02, 2023
VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,SERVICE BRAKES
1 complaint
While driving at a constant speed of approximately 45 mph the vehicle suddenly skidded sideways and launched to the right, causing us to nearly hit a guardrail. I dropped speed to 30 mph and this continued to occur at random for the next 10 miles until destination was reached. Road conditions were patchy snow up to fully covered in snow. Other vehicles passed at 50+ mph with no issues. No warning lights/messages or traction control light turned on. Today the same issue occurred while driving 15mph that caused the vehicle to almost run into a parked car. This has occurred at random over the past two days. All instances occurred while driving at a constant speed, no brakes were being applied and while driving in a straight line. This isn’t the first time the vehicle has been driven in these road conditions but first time problem has occurred. This is a safety hazard for my wife and child due to the fact the driver looses control at random and vehicle veers off to the side. Putting them at risk of impacting objects near the road or veering into oncoming traffic, putting other drivers at risk. Car was brought to the Toyota dealer 11/14. They plugged it into their computer and no codes were active. No open recalls either. I went for a drive , was given 5 minutes of their time, with the shop manager and the problem didn’t present itself. They said there was nothing else they could do. There was a recall on the VSC, vehicle stability control, but that was fixed on this vehicle in July 2022. Vehicle acts like a sensor or module isn’t calibrated correctly and causes either/or braking and acceleration to be applied in a manor that will result in a crash. Vehicle is not safe to drive.
Nov 14, 2022
ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE
1 complaint
While driving on the highway the entire dashboard warning system came on all the ADAS and messages saying braking failure to loss of control. This vehicle is not even three months old and is a platinum AWD vehicle fully loaded version. Toyota Dealership never mentions or stated this vehicle had any issues, even today they seem not to know what caused the vehicle to underperform. This is dangerous and this vehicle going at 65 MPH and unable to stop is a real danger to the occupants and others. They say its safe to drive, I disagree for the safety of all indivduals on the roadways.
Nov 11, 2022
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
1 complaint
While having the eco system on, with the active system present by firmly pressing the brake hard at a stoplight, the light turned green. while taking my foot off the brake and the engine turning back on, attempting to accelerate the transmission would not allow me to get through the intersection turning left. I pulled to the far left/slow lane to stay out of other traffic. The vehicle would not allow me to go past 40mph, and the rpm’s would rev between 2000-3000 at low speeds between 10-25 mph. I had my 1 1/2 year old with me in his car seat, and it would have been tragic should this happen on the freeway and this kind of situation happened. Attempting to take it to the dealership, the truck even had trouble going over some railroad tracks with a small mound present. The dealership checked out the vehicle and called it operator error, after inspecting the reported malfunctions and finding nothing. This will not be operator error when someone is seriously injured, or if it happens to be one of their family members driving a similar vehicle.
Oct 10, 2022
SERVICE BRAKES,ENGINE
1 complaint
1. The engine was on while the 'hold' feature was enabled. I've used this feature numerous times before. This time, the 'hold' feature was on for about 5+ minutes, I heard 3 consecutive beeps out of nowhere followed by the engine restarting on it's own as if the push start button was pressed. At that time, the vehicle lunged forward causing me to brake, missing the vehicle in front of me. This happened while waiting at the school drop off lane. Vehicle also lags during acceleration and stalls especially when getting up to speed on the freeway/highway. 2. My children and I could have rear ended the vehicle in front of us which in turn, could have caused a chain reaction with thr vehicles all in front of us (at least 15+ vehicles before mine). We could have been seriously injured, families / staff walking in and out of the parking lot could have been hurt. Regarding the acceleration lag and stalling, we could potentially be at risk of getting hit waiting for the vehicle to pick up speed. 3. My vehicle is at the dealership currently, waiting to hear back from them as there are other numerous reoccurring issues with this vehicle which the dealership I purchased from failed to fix three times prior. 4. The issues have only been 'looked' by the dealership only. The initial dealership failed to have the Regional Engineer come onsite to investigate. I was told my issues were non concerning. 5. Regarding the vehicle lunging, in that instance, the only warning were the three consecutive beeps, no error lights or errors were observed. Regarding acceleration problems, there are no errors or sounds indicating problems thus far when the issue takes place. I have a list documenting the various issues I have experienced thus far with the first problem starting after owning the vehicle for about 3 months.
Sep 08, 2022
Chest Clip, Buckle, Harness,Insert, Padding
1 complaint
Inside ped cheep off and child hurt arm not safe we have this car seat for less than few months
Aug 08, 2022
Chest Clip, Buckle, Harness
1 complaint
When the child is buckled in and the straps are all tight, they can be pulled loose without using the release button at the bottom. This is incredibly unsafe and would make this car seat useless if we were to be in a car accident. My car seat has not been inspected but the manufacturer has been notified.
Jul 14, 2022
SERVICE BRAKES,LANE DEPARTURE
1 complaint
When braking, and going down a slight grade, and when there is a slight bump in the road, the brakes seem to cut out for a second or surge. This will only last for a second and then the brakes will engage again. This could cause an accident if the car in front of me stops suddenly. On the lane departure warning, if an on ramp is merging into lanes (truck by passenger lanes on I-5 in Portland), the lane departure gets confused by the merging lane markings and alters the steering. This could cause a crash
Jul 05, 2022
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES
1 complaint
The contact owns a 2022 Toyota Highlander. The contact stated while driving 35-40 MPH and attempting to accelerate to enter the highway, the accelerator pedal was depressed; however, the vehicle responded sluggishly. The vehicle emitted abnormal sounds as though the transmission was in neutral. The contact depressed the accelerator pedal all the way to the floorboard and the vehicle responded as intended. There were no warning lights illuminated. The contact was able to continue driving. Additionally, the contact stated that while driving 40 MPH, the brake pedal was depressed but hesitated to respond, causing 20 feet stopping distance delay. The contact stated that the failure mainly occurred in wet conditions, snowy conditions while driving approximately 60 MPH. The vehicle was taken to the dealer and test driven. The dealer informed the contact that though the vehicle was sluggish, it was not concerning. However, the failure reoccurred increasingly. The vehicle was taken to the dealer for a second and third time. The dealer test drove the vehicle and informed the contact that they could not duplicate the failure. Additionally, the contact stated that there was a strong burning wire coating smell coming from grill radiator while driving approximately 60 MPH. The contact stated that there was a metallic rotating sound coming from the air conditioning vent while using the heat. The contact stated that the sound persisted after turning off the vehicle. The contact also stated that there was an abnormal sound coming from the rear passenger’s side subframe while reversing. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a case was opened. The contact was awaiting a call back. The failure mileage was approximately 1,800.
Jun 21, 2022
SEAT BELTS,SEATS
1 complaint
The Toyota highlander was advertised as a family vehicle that safely fits 7 passengers with the captain chairs. We purchased a brand new 2022 Toyota Highlander for our family of 5. However, you cannot safely install a booster car seat in the third flow as advertised in ANY position. In every position of the third row the booster car seat covers the buckle not allowing you to secure the seat belt/booster seat. The car manual show on page 58-59 to install the booster seat on the passenger side of the third row but there is not enough space. The second picture shows a car seat in the middle using an anchor bracket that does not work for a booster seat and thus would also obsure other seat buckles thus not allowing the two other seats to be used. Toyota told us to bring the vehicle to a fire station to have the car seats installed. The fire station told us to contact to 1-866-SEAT-CHECK or www.seatcheck.org to schedule an inspection and when we called them they said they do not inspect Toyota vehicles. The dealership also suggested to us to purchase a seat belt extender. The manual also states on page 59 not to use a seat belt extender as this could cause serious injury or death. The third row does not have latches and only offers an achor in the middle seat of the back row not suitable for a booster car seat. I do not want any other family to go through what we have experienced and this is a matter of child safety.
Jan 23, 2022
Frequently Asked Questions
How many problems does the 2022 TOYOTA Highlander have?
The 2022 TOYOTA Highlander currently has 163 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2022 TOYOTA Highlander?
The most common problems reported for the 2022 TOYOTA Highlander are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2022 TOYOTA Highlander problem data come from?
All problem and complaint data for the 2022 TOYOTA Highlander comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
Other Years - TOYOTA Highlander
2025 Problems
2024 Problems
2023 Problems
2021 Problems
2020 Problems
2019 Problems
2018 Problems
2017 Problems
2016 Problems
2015 Problems
2014 Problems
2013 Problems
2012 Problems
2011 Problems
2010 Problems
2009 Problems
2008 Problems
2007 Problems
2006 Problems
2005 Problems
2004 Problems
2003 Problems
2002 Problems
2001 Problems
2000 Problems
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