2002 TOYOTA Tacoma Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
360
Complaints Reported
Complaints by Component
STRUCTURE
134 complaints
The contact's daughter owns a 2002 Toyota Tacoma. The contact stated that several independent mechanics and an auto body repair shop had informed her that there was a hole in the subframe, and the subframe was significantly corroded. The vehicle was taken to the dealer who informed the contact that the vehicle was unsafe to drive. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 138,000.
Sep 05, 2023
The frame has prematurely rusted out causing a driving hazard.
Feb 12, 2023
The truck frame has completely rusted out and has snapped in half. Leaving my truck undriveable. Toyota had an extended warranty but only if you followed exact criteria. This is a big safter issue that should be recalled
Sep 04, 2021
Truck was taken to dealer about 5 years ago or less for underbody spray and frame inspection "recall". Truck was cleared as safe. Today, Tire shop informs me frame is unsafe to lift the car by, and proceeded to put his hand through the frame to show the severity of the issue. So I take the truck to my local dealer and ask them what can be done about it. They inform me that, this "program" ended in 2016. I read that 10mm holes in frame would issue a frame/car recall. There is no way there wasn't an issue less than 5 years ago. I believe this is negligence of the dealer in keeping people safe in this vehicle and on the highway.
Jun 05, 2021
FRAME RUSTING
Jan 16, 2021
+ 129 more complaints for this component
SUSPENSION
38 complaints
I recently lost both front wheels in two different incidents within a month. Early August drivers side ball joint failed on me. And on September 25th the passenger side failed on me on the freeway almost causing a collision with a mercedes and a semi truck.
Sep 26, 2024
As I was pulling out from being parked the truck just dropped to the floor on the drivers side. When I got out to see what happened? My wheel broke off at the lower ball joint yesterday evening. I had to wait 2 hours for a tow. I had no warning or symptoms prior.
Jul 25, 2024
The contact owns a 2002 Toyota Tacoma. The contact stated that while driving approximately 50 MPH, the front passenger’s side wheel separated from the vehicle, causing the driver to lose control of the steering and drove into the opposite lane. The vehicle was later towed to the local dealer who diagnosed that the front suspension ball joint had failed and needed to be replaced. The contact was also informed that the front shocks, front tires, and front brakes were also damaged during the failure, and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not contacted. The failure mileage was 443,000.
Jul 02, 2024
The contact owns a 2002 Toyota Tacoma. The contact stated while an independent mechanic was servicing the vehicle, the contact was informed that the rear sub frame was severely rusted at the spring shackle on the driver's side. The vehicle was then taken to an auto body shop, where it was determined that the sub frame needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 225,000.
Mar 06, 2024
ONGOING RUSTY DETERIORATION OF FRAME. HAVE HAD SECTIONS CUT OUT AND PLATES WELDED 3X. PURCHASED IN 2003. SAME DEALER CLAIMS RECALL SENT. NOT RECEIVED BY ME. HAVE HAD OTHER RUST PROBLEMS WITH TOYOTAS, AND HAD RESPONDED TO SAME. THIS WAS TO BE MY LAST VEHICLE AS I AM 77, ON SS, DRIVE LESS THAN 5,000MPY, TRUCK HAS MORE THAN ENOUGH MAJOR REPAIR FREE LIFE TO OUT LIVE ME! HAVE BEEN ADVISED BY MY GARAGE NOT TO DRIVE-CANNOT GO ONTO THE LIFT ANYMORE! HAS BEEN BEYOND REPAIR FOR YEARS-WON'T PASS STATE INSPECTION. AM FORCED TO BUY ANOTHER, WHICH I CAN ILL AFFORD. HERE IS REPAIR RECORD. 2/27/2015-FRAME RAIL REPAIR $500. AT 2016 INSPECTION ORIGINAL DEALER QUOTED $1,000 TO REPAIR FRAME, STATED RECALL HAD BEEN SENT AND IGNORED, AND GOT VERY BELIGERENT INITALLY AND DURING SUBSEQUENT PHONE CALLS. REPAIR LOCALLY $800. AGAIN $700 IN 2017. BY 2018 SHOCK MOUNTS WERE RUSTED OFF AND SHOCKS REMOVED. HAS NOT PASSED INSPECTION SINCE. STILL COUNTRY DRIVING NOT MORE THAN 20 MI. EVERYTHING RUNNING FINE-NO PROBLEMS. WOULD EXPECT ANOTHER 100,000 NEEDING NO MORE THAN A CLUTCH AND ANOTHER TIMING BELT. I WAS EVEN WILLING TO SPENT $13,000+ FOR A NEW FRAME ONLY TO DISCOVER BY VIN THAT COMPLETE FRAME WAS NO LONGER AVAILABLE. IF YOU WOULD CHECK OUT TACOMAWORLD WEBSITE, THOUSANDS OF COMPLAINTS. RE: HAVING TO JUNK TRUCK THAT HAS MANY MILES YET TO RUN. I KNOW TOYOTA SUED FRAME MANUFACTURER. HAS 'WIPED THEIR HANDS' OF THE ENTIRE AFFAIR; SO I DON'T REALLY EXPECT ANYTHING TO COME OF THIS. BEING AN AIR FORCE VET ON SS AND PTSD DISABILITY I CONSIDERED APPEALING TO TOYOTA DIRECTLY BUT FELT IT A WASTE OF TIME. APPEAL GOING INTO TRASH UNOPENED! ADD MY COMPLAINT TO THE THOUSANDS OF US LOYAL TOYOTA BUYERS WHO HAVE IN ESSENCE EATEN THEIR VEHICLES!!
Jan 18, 2021
+ 33 more complaints for this component
SUSPENSION,STRUCTURE
22 complaints
Found hole in frame (chassis)
Oct 19, 2024
Truck frame is rusted to the point the the vehicle is not usable. The problem has been confirmed by a local independent service center. The vehicle has not been inspected by the manufacturer. The first symptom was that the right rear shock became detached from the frame. When I brought the vehicle in to have the shock repaired they stated that there was not enough frame left in that area to re-attach the shock.
Jul 30, 2021
The chassis of the vehicle is corroded, metal is exposed. Shocks bracket seems like it might break off. Concerned that vehicle will fail on the road.
Jun 01, 2021
MY FRAME IN MY 2002 TACOMA IS ALMOST FULLY RUSTED . I CONTACTED TOYOTA AND THEY ARE NOT WILLING TO HELP EVEN THOUGH THEY KNOW THAT THEIR TRUCKS ARE RUSTING AND THAT THERE WAS A PREVIOUS RECALL SET TO REPLACE THE FRAME. SINCE I JUST GOT THIS TRUCK FORM SOMEONE, I HAD NO IDEA OF THE RECALL AND OF THE RUST . THE CAR IS NO LONGER SAFE TO DRIVE AT THIS POINT SINCE IT IS ABOUT TO BREAK IN HALF .
Dec 03, 2020
TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. THE CONTACT STATED THAT AN INDEPENDENT MECHANIC INSPECTED HER VEHICLE AND DISCOVERED SEVERE CORROSION THROUGHOUT THE ENTIRE UNDERCARRIAGE. THE CONTACT SPOKE WITH MARKQUART TOYOTA (1844 COMMERCIAL BLVD, CHIPPEWA FALLS, WI 54729) WHO INFORMED HER THAT THERE WERE NO RECALLS ON THE VEHICLE. THE CONTACT THEN CALLED THE MANUFACTURER WHO WAS NOTIFIED OF THE FAILURE AND DISREGARDED HER CONCERN WITH THE CORROSION. THE MANUFACTURER SUGGESTED THE VEHICLE BE SOLD AND OFFERED NO FURTHER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 32,021.
Sep 11, 2020
+ 17 more complaints for this component
UNKNOWN OR OTHER
18 complaints
We heard they issued a recall for faulty frames. When someone told us this we contacted Toyota. They said it had expired. I never received a recall of any kind.i take excellent care of my vehicles and this Tacoma only roughly 98,000 miles. The body is great shape, it runs great. My question is if the frame should break and we're going 65mph, who is responsible if someone is killed. We did not know about the recall and we certainly would have had them fix it. Is there any way you can help us resolve this issue with Toyota? Thank you in advance.
Apr 09, 2024
chassis recall
Dec 07, 2022
Frame rusted out! Known issue that no one seems to care to help remedy. Toyota needs to do better. Vehicle still in amazing condition but cannot be driven because of this problem
Sep 25, 2022
REAL BAD RUST ISSUE ON THE FRAME FRAME JUST ABOUT INTO , THAT IS ONLY 1 PHOTO I HAVE MORE . I BOUGHT THE TRUCK USED IN 2013 THE ATTACHED PIC WAS TAKEN 2-3 WEEKS AGO TRUCK IS NOT SAFE TO RIDE/DRIVE
Aug 30, 2019
7/31/2019, I DROVE MY TRUCK TO A TOYOTA DEALER SHOP AFTER I NOTICED THE REAR OF MY TRUCK TILTING DOWN WHEN LOADING. PER TOYOTA DEALER INSPECTION, ITS FRAME 3/4 WAY RUSTED THROUGH ON BOTH SIDES AND VERY UNSAFE TO DRIVE. AND TOYOTA'S EXTENDED WARRANTY ON THE FRAME EXPIRED ON JANUARY 2, 2017. REPLACING THE FRAME WOULD COST $24,000, OR THE TRUCK IS JUST A PIECE OF JUNK. ON THE SAME DAY 1:20PM, I CALLED TOYOTA CUSTOMER EXPERIENCE, 800-331-4331, AND WAS TOLD THAT THERE WAS NOTHING THEY COULD DO, AS I DIDN'T BRING IT IN BEFORE THE WARRANTY ON TRUCK FRAME EXPIRED. 7/22/2011, THE TRUCK HAD A FRAME RECALL IN RESPONSE TO EXCESSIVE RUST AND PERFORMED CORROSION TREATMENT PER TOYOTA GUIDELINE (NOT REPLACEMENT OF FRAME). 2/11/2013, THE TRUCK WAS IN TOYOTA SHOP FOR INSPECTION AND DIDN'T HAVE ANY WORDS REGARDING THE FRAME. MY TRUCK IS IN GREAT SHAPE, INTERIOR AND EXTERIOR, OTHER THAN THE RUST FRAME, WITH ONLY 102,000 MILES. I LIKE THE TRUCK, TAKE GOOD CARE OF IT, AND INTENT TO DRIVE FOR A FEW MORE YEARS. BUT I NEVER THOUGHT THE FRAME WOULD BE AN ISSUE EVEN AFTER HAVING A FRAME RECALL WORK DONE. I FEEL TOYOTA SHOULD STILL TAKE CARE OF MY TRUCK FRAME, AS IT HAS GONE BAD DUE TO THE FACT THAT (1) TOYOTA DIDN'T BUILD IT WITH GOOD QUALITY PARTS TO START WITH, (2) TOYOTA DEALER DIDN'T PERFORM A GOOD QUALITY RECALL - JUST PATCH/PAINTED WHICH DIDN'T PREVENT FROM FURTHER RUSTING, AND (3) THIS BAD RUST MUST HAVE HAPPENED BEFORE THE 15-YEAR WARRANTY EXPIRED; I JUST OVER-TRUSTED TOYOTA AND OVER-LOOKED THE FRAME... I HAVE TALKED TO SEVERAL FRAME BODY SHOPS. THEY ARE ALL AWARE OF THE TOYOTA TACOMA FRAME PROBLEMS AND THINK THE FRAME HAD BEEN RUSTING A LONG TIME AGO, WHILE THE TRUCK LOOKS/RUNS GREAT. REPLACEMENT OF THE FRAME IS THE ONLY YET COSTLY OPTION TO SAVE THE TRUCK. I BELIEVE THERE MUST BE MANY TACOMA OWNERS EXPERIENCING THE SAME RESULTED FROM BAD-QUALITY-BUILT TRUCK FRAMES.
Aug 22, 2019
+ 13 more complaints for this component
POWER TRAIN
17 complaints
I TOOK IN MY 2002 TACOMA FOR AN OIL CHANGE AND WAS TOLD THAT THEY COULD NOT PUT IT UP ON THE LIFT DUE TO EXCESSIVE CORROSION ON THE FRAME. I ONLY RECENTLY BOUGHT THE TRUCK IN OCT. 2013 WITH 65K MILES ON IT. ALL ELSE WORKS FINE. AFTER EXPLAINING THE ISSUE TO TOYOTA THEY ADVISED ME TO TAKE IT TO THE DEALERSHIP FOR INSPECTION. THE DEALERSHIP THEN TOLD ME THAT THEY WERE ONLY COVERING THE RUSTED SPARE WHEEL CASING IN THE RECALL, NOT THE ENTIRE FRAME, AND ADVISED ME TO TAKE IT UP WITH TOYOTA CORPORATE. THE MODEL BEFORE THE '02 WAS RECALLED DUE TO EXCESSIVE CORROSION ON THE FRAME (IN COLD WEATHER STATES) HOWEVER THE PROBLEM SEEMS TO PERSIST IN LATER MODELS. HAS ANYONE HAD LUCK CALLING TOYOTA ABOUT THIS? I'M IN A TOUGH SPOT AS I PURCHASED THE TRUCK RECENTLY (ALTHOUGH THE RUST DAMAGE DID NOT APPEAR AS BAD THEN AND I'M WONDERING IF SOME COATING WAS APPLIED AT THE DEALER) AND WOULD HAVE MISSED ANY RECALL ON THE FRAME IF THERE HAD BEEN ONE. *JS
Jul 29, 2014
RUSTED OUT REAR DIFFERENTIAL - 2002 TOYOTA TACOMA. *TR
May 07, 2011
MY EXPERIENCE WITH MANUAL TRANSMISSION ON MY CURRENT AND PREVIOUS TOYOTA PICK-UP TRUCKS WAS NOT VERY GOOD. FIRST MY PREVIOUS, EARLIER MODEL 98 TOYOTA TACOMA 2WD MANUAL TRANSMISSION HAD FAILED AT ABOUT 55,000 MILES JUST PRIOR TO THE 60,000 MILE POWERTRAIN WARRANTY LIMIT. THE FAILURE HAPPENED AT THE SYNCHRONIZER FROM 4TH TO 5TH GEAR WHEN SHIFTING FROM NEUTRAL ACCORDING TO TOYOTA TECHNICIAN AT THE TIME. THE SAFETY ISSUE ON THIS IS THAT WHILE DRIVING AND ONE NEEDS TO SHIFT TO 5TH GEAR FROM NEUTRAL, ONE MAY HAVE DIFFICULTY SHIFTING AND THE TRANSMISSION COULD HAVE A CATASTROPHIC FAILURE AND AT SUCH FREEWAY SPEED THE VEHICLE COULD SUDDENLY STALL, STOP AND MAY GO IN A TAILSPIN. PREVIOUS DEALER WHERE I BOUGHT THE VEHICLE FROM REPAIRED THE TRANSMISSION PER THE WARRANTY. NOW I HAVE ANOTHER TOYOTA TACOMA PICK-UP 4X4 HAVING THE SAME PROBLEM. I TOOK IT TO THE A TOYOTA DEALER PREVIOUSLY SINCE IT WAS STILL UNDER WARRANTY FOR POWERTRAIN AND AROUND 55,000 MILES BUT DEALER REFUSED TO TAKE A LOOK AT THE PROBLEM EVEN AFTER REPEATED ATTEMPTS TO GET THE PROBLEM CORRECTED. I INFORMED THEM THAT I HAVE A SIMILAR PROBLEM BEFORE AND THEY HAVE FIXED IT. BUT THIS TIME AROUND THEY REFUSED. I HAVE ATTEMPTED SEVERAL TIMES FROM SEP 2006 UNTIL JAN 2007 AND EVEN CALLED TOYOTA USA REPS ON THE ISSUE. I STILL OWN THE TRUCK AND TO GET AROUND THE SYNCHRONIZER PROBLEM, I HAVE TO DOWNSHIFT BACK TO 3RD, 4TH BEFORE I CAN GO BACK TO 5TH GEAR. THIS CAN CAUSE A LOT OF DISTRACTION WHILE DRIVING AND TO CON UNWITTING DRIVER UNAWARE OF WHAT TO DO SUDDENLY SHIFTS TO 5TH FROM NEUTRAL THE MANUAL TRANSMISSION SQUEAKS/RATTLES LIKE THE SOUND OF GEARS HAVING PROBLEM MESHING OR BREAKING - THUS IN A WORST CASE SCENARIO ONE MAY LOOSE DRIVEABILITY AND CAPABILITY TO MOVE THE VEHICLE SINCE THE DRIVE COULD GET LOST AND MAY RESULT IN A FAILURE. I KIND A GIVE UP ON IT SINCE THE DEALERS AND TOYOTA USA BEFORE DON'T WANT TO PAY ATTENTION TO ME. I KNOW THIS CURRENT TOYOTA RECALL MAY RESULT IN THEM LOOKING INTO THIS - SAFETY ISSUE. *TR
Feb 15, 2010
ONE WEEK AGO I WAS RUNNING ERRANDS WITH THE TOYOTA SEQUOIA, BUT THE CAR REFUSED TO START ONCE I COMPLETED MY ERRANDS. EVENTUALLY, THE CAR HAD TO BE TOWED AND THE REPAIR SHOP REPORTED THAT THE GEAR SHIFT BRACKET AND LEVER WERE BROKEN AND THEREFORE PREVENTED THE GEAR FROM PROPERLY GOING INTO PARK. THE REPAIR SHOP REPORTED SEEING SEVERAL SUCH CASES RECENTLY BUT STATED THAT TOYOTA HAS INFORMED HIM THAT THE PROBLEM RESULTED FROM IMPROPER HANDLING OF THE GEAR SHIFT. I HAD THECAR FOR MORE THAN 5 YEARS AND HAVE ALWAYS FOLLOWED THE PROPER PROCEDURE. PERHAPS THIS NEEDED FURTHER INVESTIGATION. *AK
May 19, 2007
MY TOYOTA TACOMA HAS WHAT TOYOTA REFERS TO AS REAR AXLE WRAP UP, WHERE THE TWO PIECE DRIVE SHAFT BECOMES LOOSE AT THE SPLINE AND CAUSES A CLUNK OR LOOSENESS IN THE DRIVELINE WHICH CAUSE UNDUE STRESS ON THE ENGINE AND THE TRANSMISSION, WHICH COULD CAUSE THE DRIVE SHAFT TO BREAK AT THE YOKE AND FALL TO GROUND CAUSING ACCIDENT.*JB
Jan 09, 2006
+ 12 more complaints for this component
AIR BAGS
14 complaints
TL* THE CONTACT OWNED A 2002 TOYOTA TACOMA. WHILE DRIVING 35 MPH, THE CONTACT'S VEHICLE COLLIDED WITH ANOTHER VEHICLE AND THEN LEFT THE ROAD AND COLLIDED WITH A TREE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED AND DEEMED DESTROYED. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 336,000. THE VIN WAS UNAVAILABLE.
Aug 28, 2017
AIRBAGS FAILED TO DEPLOY DURING FRONTAL IMPACT WITH EMBANKMENT AT SPEED IN ACCESS OF 40 MPH. VEHICLE LEFT THE ROADWAY, TRAVELING STRAIGHT, UNDER HARD BREAKING CONDITIONS AND STRUCK AN EMBANKMENT. UPON HITTING THE EMBANKMENT, THE TRUCK BECAME AIRBORNE AND MADE IMPACT WITH A TELEPHONE POLE, BEFORE LANDING ON ITS WHEELS.
Apr 04, 2017
TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. WHILE DRIVING 35 MPH, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 205,000.
Aug 22, 2016
AIRBAG LIGHT ON, DRIVING.
Nov 24, 2015
AIRBAG WARNING LIGHT HAS BEEN FLASHING FOR ABOUT 6 MONTHS . THIS IS A 2002 TACOMA EXTENDED CAB PICK-UP TRUCK WITH 56K MILES. DEALER SAYS $200.00 TO DIAGNOSE. COSTS TO REMEDY AIRBAG PROBLEM COULD BE AS MUCH AS $500.00 TO $600.00, PERHAPS MORE. DEALER STATES AIRBAG WILL NOT DEPLOY BUT IS NOT SURE OF WHAT IS REALLY THE PROBLEM UNTIL THE DIAGNOSIS IS COMPLETED. MY QUESTION IS; WHY THIS PROBLEM WITH A TRUCK WITH LOW MILEAGE AND TAKEN TO DEALER SINCE NEW FOR ALL REQUIRED MAINTENANCE. *TR
Oct 21, 2010
+ 9 more complaints for this component
SERVICE BRAKES, HYDRAULIC
14 complaints
ABS LIGHT CAME ON WENT OFF THEN CAME BACK ON AND STAYED ON. TOYOTA TOOK THREE HOURS TO FIGURE IT OUT. ABS CONTROL MODUAL ( ABS CPU )
Feb 17, 2011
TL*THE CONTACT OWNS A 2002 TOYOTA TACOMA. WHILE DRIVING 45 MPH, THE FRONT BRAKES DETACHED FROM THE PADS AND BECAME JAMMED BETWEEN THE ROTOR AND THE CALIPER. A PORTION OF THE BRAKES STRUCK THE FRONT FENDER LIKE A BULLET. THE CONTACT CALLED TOYOTA, BUT THEY WOULD NOT ASSIST. HE REPAIRED THE VEHICLE HIMSELF AND STATED THAT HE WAS TAKING HIS VEHICLE OUT OF SERVICE FOR SAFETY REASONS. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 38,000.
Apr 30, 2008
THE PARKING BRAKE INTERMEDIATE LEVER RUSTED ,RESULTING IN THE PARKING BRAKE NOT DISENGAGING. AT HIGHWAY SPEEDS THE TRUCK WAS VIBRATING SO BADLY THAT IT FELT LIKE A WHEEL WAS FALLING OFF. AFTER RETURNING HOME AT 35 MPH THE LEFT REAR WHEEL WAS EXTREMELY HOT WHICH RESULTED IN WARPING THE DRUMS. IT WAS EXTREMELY HARD TO CONTROL THE VEHICLE OVER 40 MPH. THE PARTS NEED TO BE ORDERED AND THE PROBLEM HAS NOT BEEN FIXED AS OF THIS TIME. THE LEVER IN QUESTION IS THE ONE THAT LINKED THE PARKING BRAKE CABLE INTO THE REAR BRAKE DRUM ASSEMBLY. ITWAS COVERED BY A RUBBER BOOT THAT OBVIOUSLY DID NOT KEEP OUT MOISTURE, THUS RUSTING. ONCE THE VEHICLE WAS JACKED UP THE LEFT REAR TIRE WOULD NOT EVEN TURN DUE TO THE BRAKES NOT BEING ABLE TO DISENGAGE.*AK
Mar 26, 2007
STRONG VIBRATIONS FROM FRONT BRAKES
May 16, 2005
I HAVE A 2002 TOYOTA SEQUOIA LIMITED. THE BRAKES NEEDED REPLACING AT 21000 MILES.THIS IS CONCIDERED NORMAL , FOR THIS HEAVY CAR. THE DEALER REQUESTED $330.00 TO REPLACE PADS I SHOPPED AROUND GOT THE JOB DONE FOR $250.00. BUT THE BRAKES STARTED VIBRATING WHENEVER I APPLIED THEM. TOOK IT BACK TO REPAIR CENTER THEY RE-DID THE ENTIRE BRAKE JOB WITH DIFFERENT FACTORY PADS (26000 MI) , SAME RESULT. I THEN TOOK IT TO THE DEALER I BOUGHT THE CAR FROM (33000 MI) , THEY CHECKED IT OUT, PROBLEM NOT OCCURING AT THIS TIME. NO REPAIR DONE. I TOOK IT TO THE TIRE CENTER I ALWAYS USE FOR TIRES, THEY REPLACED REAR ROTORS, PROBLEM NOT FIXED. I THEN REPLACED THE FRONT ROTORS & PADS MYSELF. VIBRATION STILL OCCURING. I HAVE SPENT $800.00 TO FIX THE VIBRATION. TALKED TO TOYOTA ABOUT IT THERE IS A SERVICE BULITTEN ABOUT THIS COMPLANT, IT SHOULD BE FIXED FREE OF CHARGE. BUT THE CAR IS AT 41000 MI NOW. THE WARRANTY IS 36000 MILES.TOYOTA REFUSED TO MAKE NECESSARY REPAIRS UNDER WARRANTY, EVEN THOUGH COMPLAINT WAS ORIGINALLY PLACED DURING WARRANTY PERIOD. REPAIR COST APPROX $2000.00 PER SERVICE WRITER. I WILL NEVER DEAL WITH TOYOTA AGAIN! *AK
Jan 26, 2005
+ 9 more complaints for this component
TIRES
7 complaints
TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V542000 (TIRES). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Dec 11, 2014
TL. THE CONTACT OWNS A KUHMO MOHAVE A/T TIRES ON A 2002 TOYOTA TACOMA. THE CONTACT STATED THE SIDE WALL OF THE REAR DRIVER SIDE TIRE COLLAPSED WHILE DRIVING AT 25 MPH. THE CONTACT CHANGE THE TIRE AND TOOK THE TIRE TO A DEALER. THE DEALER EXAMINE TO THE TIRE AND STATED THE TIRE FAILED WITH NO OTHER DEFECTS. THE DEALER REPLACED THE TIRE UNDER THE TIRE WARRANTY. THE CONTACT STATED HE DOES NOT FEELS SAFE WITH THE CURRENT TIRES ON THE VEHICLE. THE FAILURE MILEAGE WAS 4,000. JO
Sep 02, 2010
TWO FIRESTONE TIRES ON MY TRUCK BLEW OUT ON THE FREEWAY WITHIN 10 DAYS OF EACHOTHER, WHILE MY WIFE WAS DRIVING. THIS PUT HER IN EXTREME DANGER AND A VERY UNSAFE SITUATION.*AK
Mar 31, 2004
PURCHASED TOYOTA MR2 SPYDER IN AUGUST OF 2002. CAR NOW HAS 18,300 MILES AND BOTH FRONT TIRES (YOKOHAMA ADVAN A043 185/50R15) ARE WORN BEYOND RECOMMENDED TREAD DEPTH AND BLISTERED ON INSIDE(BECAUSE OF FRONT-END MISALIGNMENT ACCORDING TO DEALERSHIP). *AK
Dec 26, 2003
DUNLOP GRAND TREK TIRE P256 /70/ R16 THE REAR RIGHT BLOWOUT @ 72 MPH ON I-75 IN MIAMI, FLA. PARTIALLY LOSE CONTROL. 90% OF THE ENTIRE TIRE SEPARATED BELT/THREAD/STEEL. IT WAS THE ORIGINAL TIRE ON A 2002 TACOMA WITH 27053 MILES. *NLM
Apr 26, 2003
+ 2 more complaints for this component
VEHICLE SPEED CONTROL
6 complaints
2002 TOYOTA TACOMA. S10 APPROPRIATE HANDLING- LETTER TO THE SECRETARY FROM RE TOYOTA PROBLEM *TGW THE CONSUMER STATED HE WAS SERIOUSLY INJURED IN A MOTOR VEHICLE ACCIDENT AND IT WOULD NOT HAVE BEEN THAT SERIOUS, HAD HE BEEN ABLE TO STOP THE VEHICLE. THE CONSUMER STATED THE VEHICLE SUDDENLY ACCELERATED OUT OF CONTROL WHICH CAUSED HIM TO JUMP THE CURB AND CRASH INTO A BRIDGE. *JB
Oct 29, 2010
TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. WHILE DRIVING APPROXIMATELY 55 MPH, THE THROTTLE SUDDENLY LOCKED. THE CONTACT DEPRESSED THE BRAKES, WHICH DID NOT FUNCTION PROPERLY TO SLOW THE VEHICLE. HE TURNED OFF THE IGNITION AND COASTED TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER BUT THE VEHICLE HAD NOT BEEN INSPECTED. THE VIN WAS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 178,000.
Sep 29, 2010
TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. WHILE DRIVING AT 35MPH ON A WET SURFACE, THE CONTACT NOTICED A NOISE COMING FROM THE RONT END. MOMENTS LATER THE VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO ANOTHER VEHICLE STOPPED AT THE TRAFFIC LIGHT. THE CONTACT ALSO NOTICED DURING THE ACCELERATION THE BRAKES WOULD NOT ENGAGE. NO ONE WAS INJURED. A POLICE REPORT WAS FILED FOR THE INCIDENT. THE VEHICLE WAS TOWED TO A REPAIR SHOP WHERE THE TOYOTA MANUFACTURER INSPECTED THE VEHICLE AND INFORMED THE CONTACT THAT NO FAILURES COULD BE FOUND. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 130,000.
Mar 15, 2010
DT*: THE CONTACT STATED THE ENGINE REVS BY ITSELF. THIS HAS OCCURRED ON FIVE SEPARATE OCCASIONS EITHER DRIVING OR PARKED. ONCE WHILE PARKED WITH THE EMERGENCY BRAKE ENGAGED THE VEHICLE REVVED. ON ANOTHER OCCASION WHILE DRIVING IT FELT AS THOUGH THE ACCELERATOR PEDAL WAS PUSHING DOWN BY ITSELF. THE VEHICLE HAS NOT BEEN TAKEN TO THE DEALERSHIP FOR INSPECTION. UPDATED 05/10/06
Apr 24, 2006
THE CRUISE CONTROL ON THE 2002 TACOMA PRE-RUNNER THAT I OWN DID NOT DIS-ENGAGE WHEN THE BRAKES WERE HIT AFTER GOING INTO A SKID DUE TO BLACK ICE. THIS CAUSED THE VEHICLE TO SPIN OUT OF CONTROL AND CRASH. *AK
Feb 16, 2004
+ 1 more complaint for this component
TIRES,WHEELS
5 complaints
THE WHOLE SPARE TIRE ASSEMBLY FELL OFF THE TACOMA TRUCK. THERE IS A SAFETY RECALL FOR THIS. THE PROBLEM IS THIS TACOMA TRUCK ALSO HAS TOTALLY ROTTED FRAME RAILS (AN OLDER, EXPIRED SAFETY RECALL). THE BIG ISSUE IS TOYOTA CAN ONLY OFFER A DATE WHEN THE ACTUAL RECALL NOTICE LEFT THEIR PRINT FACILITY. I DO NOT RECALL RECEIVING THIS NOTICE SINCE IT DID NOT COME REGISTERED MAIL. TOYOTA WILL NOT HONOR THE OLD, EXPIRED FRAME RAIL RECALL AND THUS CANNOT FULFILL THIS ACTIVE, SPARE TIRE RECALL. BOTH RECALLS ARE FOR THE SAME SYMPTOM (EXCESSIVE ROAD SALT CORRODING PARTS). WHY DID THE FRAME RAIL RECALL EXPIRE WHEN THE MOST-RECENT SPAR TIRE RECALL IS THE SAME SYMPTOM?? I DO NOT KNOW IF ANYONE HAS DIED BECAUSE MY SPARE TIRE FELL OFF...THAT SCARES ME VERY MUCH. *TR
Apr 04, 2014
TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. THE CONTACT STATED THAT THE SPARE TIRE BECAME DETACHED FROM THE VEHICLE WHILE TRAVELING APPROXIMATELY 5 MPH. THE MANUFACTURER WAS CONTACTED PRIOR TO THE FAILURE AND INFORMED THE CONTACT THAT THE REMEDY FOR NHTSA CAMPAIGN NUMBER 12V542000 (TIRES) HAD NOT BEEN FINALIZED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 164,000. UPDATED 09/05/13*LJ
Aug 01, 2013
THE LEFT REAR TIRE (DUNLOP GRANDTREK P265) OF 2002 TOYOTA TACOMA BLEW OUT ON CA 215 FREEWAY (WITH SPEED OF 60-70 MPH). I LOST CONTROL OF THE VEHICLE, IT SPUN AND COLLIDED WITH ANOTHER VEHICLE WHICH RESULTED TO MINOR PHYSICAL INJURY TO THE OTHER VEHICLE'S DRIVER. ORIGINAL TIRES CAME FROM THE DEALERSHIP, CARSON TOYOTA (CALIFORNIA). CONTACTED TOYOTA AND THE DEALERSHIP--THEY GAVE US THE RUN-AROUND. THE DEALERSHIP WAS VERY UNRESPONSIVE STATING THAT THEY ARE NOT AT FAULT, DID NOT KNOW THAT THE TIRE WOULD BLOW UP ON THE VEHICLE THAT DURING THE SALE--NEVERTHELESS, TO CUT COST ON A $2OK VALUE TRUCK, PUT SUBSTANDARD, DEFECTIVE TIRES, LEAST EXPENSIVE IN THE MARKET. I WILL END UP PUTTING UP THE COSTS FOR REPLACING ALL TIRES WITH MORE RELIABLE TIRES (MICHELIN). I HOPE THAT THERE WOULD BE BETTER LAW/LEGISLATION PROTECTING CONSUMERS AND NO ONE WOULD EXPERIENCE THE SAME INCIDENT THAT OCCURED TO ME.*AK
Aug 27, 2004
SEVERAL REPAIRS TO WHEELS AND TIRES. RE:STEVE & KATHY MITTMAN *MR THE CONSUMER HAD BEEN TO THREE TOYOTA DEALERS IN PERFORMING REPAIRS TO THE WHEELS AND TIRES. BEAVER TOYOTA PERFORMED TWO COMPLETE ALIGNMENTS AND REPLACED THREE WHEELS THAT WERE OUT OF SPECIFICATIONS. AMERICAN TOYOTA HAS PERFORMED A COMPLETE ALIGNMENT, MOUNTED AND BALANCED ALL THE TIRES ON THE WHEELS, PRIOR TO REPLACEMENT BY BEAVER TOYOTA. KARL MALONE HAD REPLACED TWO TIRES THAT WERE FOUND TO HAVE EXCESSIVE RUN OUT, AS WELL AS MOUNT AND BALANCED ALL FOUR TIRES ON THE NEW WHEELS. THE MANUFACTURER AGREED THAT THIS WAS A DEFECT BUT DECLINED TO REPLACE ALL FIVE TIRES AND THE RIMS DUE TO SOURCES WHO STATED THE TIRES WERE WITHIN SPECIFICATION. *SCC *JB
Jun 04, 2003
DEFECTIVE RIMS AND TIRES.
May 20, 2003
WHEELS
4 complaints
WAS DRIVING DOWN 85 S C FROM GREENVILLE- ANDERSON IN PASSING LANE .HEARD SLIGHT NOISE LIKE IN LEFT REAR TIRE AT FIRST.SOUND INCREASED FAST TO EXTREME THUMPING.HAD TO PULL OVER IMMEDIATELY INTO BREAKDOWN LANE.LOOKED AT TIRE-----OUTSIDE WALL WAS COMPLETELY RIPPED OPEN SHOWING TOTAL RIM.IF THIS HAD BEEN EITHER FRONT TIRE I WOULD DEAD NOW.TIRE WAS BOUGHT ABOUT 2 1/2 YRS AGO,TWAS OVER 50%,MILAGE WAS UNDER 20,000 MILES
Nov 13, 2020
TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. THE CONTACT STATED WHILE DRIVING AT 3 MPH, THE FRONT DRIVER SIDE WHEEL DISCONNECTED FROM THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CLAIM WAS OPENED. THE FAILURE MILEAGE WAS 124,250.
Apr 27, 2017
WHEEL STUDS STRETCHING AND BREAKING AT RECOMMENDED TORQUE SPECIFICATION. POTENTIAL FOR WHEELS TO BREAK LOOSE FROM VEHICLE WHILE DRIVEN. LIKELY TO CAUSE SERIOUS INJURY OR DEATH TO OCCUPANTS OR OTHER VEHICLES AND OCCUPANTS. *NM
May 23, 2005
REAR WHEEL CAN'T BE REMOVED FROM HUB. DEALER WAS CONTACTED. DEALER STATED WE BEAT THE WHEEL OFF WITH A SLUDGE HAMMER. *AK
Feb 24, 2004
SUSPENSION,POWER TRAIN
4 complaints
TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. WHILE DRIVING APPROXIMATELY 10 MPH, THE BALL JOINT FRACTURED AND CAME APART. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND WAS LATER TOWED TO MIKE ERDMAN TOYOTA (1545 E MERRITT ISLAND CAUSEWAY, MERRITT ISLAND, FL 32952) WHERE IT WAS DIAGNOSED THAT THE BALL JOINT SEPARATED AND DAMAGED THE AXLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. ADDITIONALLY, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 05V225000 (SUSPENSION). THE FAILURE MILEAGE WAS APPROXIMATELY 334,000. PARTS DISTRIBUTION DISCONNECT.
Jan 23, 2018
2002 TOYOTA TACOMA. CONSUMER STATES IN 2010 WHILE BACKING OUT OF THE BACKYARD, THE LEFT WHEEL AXLE BROKE *TGW THE CONSUMER STATED THE EXACT SAME THING HAPPENED ON JULY 1, 2011, ONLY IT HAPPENED ON THE OPPOSITE SIDE. THE CONSUMER STATED THE TIRE TWISTED AND THE TRUCK SKIDDED INTO ONCOMING TRAFFIC. *JB
Jul 27, 2011
THE TOYOTA TACOMA HAD A REAR AXLE WRAP UP, THIS WAS WHERE THE TWO PIECE DRIVESHAFT BECOMES LOOSE AT THE SPLEEN AND CAUSED A CLUNG OR LOOSENESS IN THE DRIVE LINE, WHICH CAUSED UNDUE STRESS ON THE ENGINE AND THE TRANSMISSION, WHICH COULD CAUSE THE DRIVESHAFT TO BREAK AT THE YOKE AND FALL TO GROUND, CAUSING AN ACCIDENT. THIS WAS GETTING PROGRESSIVELY WORSE ON THE TRUCK. I HAVE TAKEN THE CAR UNDER WARRANTY TO THE DEALER. THEY DISMISSED IT AS NORMAL. THIS WAS NOT NORMAL. IT WAS A FLAW IN THE SPRINGS THEY USED ON THE TRUCK.*AK
May 23, 2007
BROUGHT TRUCK TO TOYOTA SERVICE FOR 5000 MILE SERVICE REPORTED AUTO TRANS JUMP IN GEAR SHIFT FROM 1ST TO SECOND (MECHANIC SAID NEEDED NEW TRANSMISSION, AFTER LEAVING SERVICE STATION NOTICED TRUCK WASN'T DRIVING PROPERLY BROUGHT TRUCK BACK MECHANIC SAID NEEDS NEW FRONT SHOCK AND REAR SHOCK. NOW IT DID NOT NEED NEW TRANSMISSION EVEN THOUGH IT STILL JUMPS FROM GEAR TO GEAR.
Dec 18, 2002
PARKING BRAKE
4 complaints
EMERGENCY CABLE IS BROKEN. *TR
Jan 05, 2010
PARKING BRAKE SYSTEM CONTINUALLY FREEZES UP DUE TO POOR CABLE AND SPRING ROUTING. PROBLEM APPEARS TO BE WELL KNOWN TO AREA MECHANICS. *TR
Dec 04, 2007
THE VEHICLE WAS PARKED FOR APPROXIMATELY FORTY FIVE MINUTES AND WITHOUT WARNING THE EMERGENCY BRAKE RELEASED AND THE VEHICLE ROLLED BACKWARDS INTO ANOTHER VEHICLE. (MODEL/MR2 SPYDER) SCC *JB
May 15, 2003
VEHICLE WAS PARKED IN AN INCLINED SPOT. PARKING BRAKE ENGAGED. PARKING BRAKE FAILED AND CAR ROLLED OVER A CURB INTO A METAL POLE ABOUT 10-15 MINUTES AFTER THE CAR WAS PARKED. *PH (2002 TOYOTA MR2) *JB **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT OVER TO ARTEMIS**768022
Oct 02, 2002
ENGINE AND ENGINE COOLING
4 complaints
THE 2002 TOYOTA TACOMA PRERUNNER WAS RUNNING GREAT WITH ONLY 54,000 MILES. ALL OIL CHANGES AND TUNE-UPS WERE UP TO DATE. WITHOUT MAKING ANY UNUSUAL SOUNDS, I EXPERIENCED A LOUD THUMP, LOTS OF SMOKE AND THE TRUCK ROLLED TO A STOP. UPON CHECKING, LOTS OF OIL WAS LEAKING OUT OF BOTTOM OF THE CAR AND PIECES WERE HANGING OUT OF THE BOTTOM OF THE ENGINE WHICH TURNED OUT TO BE PARTS OF A THROWN ROD. THANK GOD MY YOUNG NEPHEW WAS NOT IN THE AUTO AS THERE WAS LOTS OF SMOKE. *TR
Jan 22, 2008
I BOUGHT THIS NEW AND IN EARLY 2007 THE VEHICLE STARTED ACTING AS IF IT WASN'T GETTING GAS AROUND 40-45 MPH. I WAS THINKING MAYBE A TRANSMISSION PROBLEM OR FUEL FILTER WAS CLOGGED. A COUPLE OF WEEKS LATER, I TOOK IT TO A FRIEND (A RETIRED MECHANIC). HE CHANGED THE FUEL FILTER, TRANSMISSION FILTER AND FUEL ALSO. STARTED UP MY TRUCK, WENT INSIDE HIS HOME TO WASH HIS HANDS AND UPON RETURNING OUTSIDE, THE ENGINE OIL WAS POURING FROM UNDERNEATH. MY TRUCK SOMEHOW THREW A ROD AT 82,000 MILES AND WARRANTY JUST EXPIRED. *JB
Mar 09, 2007
I BOUGHT A TOYOTA SAQUOIA LIMITED 4X4 USED IN 2003. WHEN I TOOKIT TO A FRIENDS HOUSE HER HUSBAND SIAD I SHOULD GET THAT TICKING NOISE CHECKED OUT. I TOLD HIM THAT ALL OF THE SUV'S AT THE DEALERSHIP MADE THE TICKING NOISE. WELL, HE WAS RIGHT. WHEN I TOOK IT IN TO BE INSPECTED I WAS TOLD THAT I HAD A CRACKED MANIFOLD. THE MECHANIC SAID THAT ALL OF THE TOYOTA SUV'S AND TRUCKS HAVE PROBLEMS WITH THEIR MANIFOLDS. IF THIS IS TRUE, WHY HAVE THEY NOT DONE A RECALL TO CORRECT THE PROBLEM? I MANIFOLD IS NOT A CHEAP PART TO REPLACE.
Jul 19, 2005
WHILE TRAVELING ON THE HIGHWAY AND WITHOUT PRIOR WARNING, THE CHECK ENGINE LIGHT APPEARED ON THE DASHBOARD, AND SHORTLY AFTER VEHICLE SHUT DOWN. *AK THE CONSUMER HEARD THAT THIS WAS A COMMON PROBLEM. *SCC *JB
Aug 22, 2003
VISIBILITY
4 complaints
I PURCHASED A 2002 TOYOTA SEQUOIA IN NOVEMBER 2002. WHEN THE VEHICLE WAS PURCHASED THE SALES PERSON TOLD ME THAT THE HEATING/AIR CONDITIONER SYSTEM APPEARED TO BE A POORLY DESIGNED, BUT I DID NOT THINK THAT A BIG OBSTACLE TO MY PURCHASE. I HAD CONTINUAL PROBLEMS TRYING TO REGULATE THE TEMPERATURE IN THE VEHICLE. IT WAS EITHER 65 DEGREES AND THE NEXT LEVEL DOWN WAS COLD. I WAS ALWAYS FLIPPING THE KNOB BACK AND FORTH TRYING TO REGULATE THE TEMPERATURE. THIS WAS NOT A BIG SAFETY ISSUE UNLESS TAKING MY EYES OFF THE ROAD FOR THESE ADJUSTMENTS CAN BE CONSIDERED HAZARDOUS. BUT I LIVE IN A SOMEWHAT COLD CLIMATE AND I HAVE HAD TROUBLE KEEPING THE WINDOWS DEFROSTED ON SOME DAYS PARTICULARLY IF THE HUMIDITY WAS HIGH. THIS COULD BE CONSIDERED A SAFETY ISSUE. I JUST TOOK THE VEHICLE TO THE TOYOTA SERVICE DEPARTMENT BECAUSE AIR CONDITIONER LIGHT WAS BLINKING. LOOKING AT A REPAIR BILL OF AROUND $1,600.00 FOR A NEW COMPRESSOR AND CLUTCH. OF COURSE, I DO NOT HAVE AN EXTENDED WARRANTY AS THIS WAS MY SIXTH TOYOTA ,AND I HAVE NEVER HAD ANY PROBLEMS SUCH AS THIS IS THE PAST. SINCE I HAVE READ THAT OTHERS HAVE EXPERIENCED THE SAME PROBLEMS I WOULD URGE SOMEONE TO LOOK INTO THE ISSUE BEFORE SOMEONE GOT KILLED BECAUSE OF INABILITY TO SEE OUT THE FRONT WINDOW. *AK
May 22, 2007
DT*: THE CONTACT STATED WHEN THE TEMPERATURE WAS EITHER COOL OR COLD, THE WINDSHIELD WIPERS WOULD NOT ACTIVATE. THIS OCCURRED INTERMITTENTLY. THE DEALERSHIP WAS UNABLE TO DETERMINE A PROBLEM.
Sep 18, 2006
WHILE DRIVING CONSUMER HAS TO BEND TOO FAR DOWN TO OPEN WINDOWS . CONTACTED DEALER, AND THE DEALER WAS NOT WILLING TO DO ANYTHING.*AK
May 14, 2002
VEHICLE PURCHASED W/ CMPR SHELL - NO BOOT INSTALLED - ALLOWS RAIN WTR TO OBSTRUCT REAR VIEW, GREATLY REDUCING VISIBILITY, ESPECIALLY AT NIGHT.
Feb 06, 2002
SUSPENSION,STRUCTURE,UNKNOWN OR OTHER
3 complaints
I went to get my 02 tacoma tires balanced and was called and told that where the frame was cracked. Upon inspecting it myself the crack is where the manufacturer welded the frame together. I'm the 3rd owner of this vehicle and there original owner didn't get frame warranty recall done. Which led to it running out. Now Toyota corporate has a frame case number ([XXX]) and was told that there's nothing that could be done until enough complaints about this case number reaches a certain number then they'll look into it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Aug 07, 2023
FRAME ROT FROM INSIDE OUT. SUSPENSION MOUNTING TO FRAME ROTTED OUT. TOTOYA REFUSES TO DEAL WITH THIS AND CLAIMS THE SAFETY RECALL IS EXPIRED. HOW CAN A RECALL BE EXPIRED. CASE #1606101548 . TOYOTA REPRESENTATIVE VERY RUDE AND DEMEANING.
Jun 13, 2016
EXCESSIVE UNSAFE FRAME ROT FROM INSIDE OUT. TOYOTA SAFETY 'RECALL' OFFER TO FIX 'EXPIRED'.
Jun 10, 2016
SEAT BELTS
3 complaints
DRIVER SEAT BELT DOES NOT RETRACT AFTER RELEASE. CONCERNED THE SEAT BELT MAY BE DEFECTIVE DURING AN ACCIDENT.
Jul 12, 2018
TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SIDE SEAT BELTS FAILED TO RETRACT INTERMITTENTLY AND THE THREAD UNRAVELED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 227,000.
Jan 18, 2017
THE LEFT FRONT SEAT BELT LOCKED UP AND FAILED TO RELEASE WHEN APPLIED. DRIVER BROUGHT VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE SEAT BELT RETRACTOR AND OTHER PARTS NEEDED TO BE REPLACED. *AK
Mar 23, 2005
SUSPENSION,STRUCTURE,WHEELS
3 complaints
TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. THE CONTACT STATED THAT WHEN THE VEHICLE WAS TAKEN TO THE DEALER (GERARD TOYOTA LOCATED ON 543 COLMAN ST, NEW LONDON, CT 06320) FOR SERVICE, THE TECHNICIAN NOTICED CORROSION ON THE REAR PASSENGER SIDE FRAME AND A CRACK IN THE REAR PASSENGER WHEEL. THE SHOCKS COULD BE SEEN AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 193,672.
Jun 16, 2017
I WAS DRIVING ON A HIGHWAY AT ABOUT 55 MPH. THE RIGHT LOWER CONTROL BALL JOINT BROKE SO THE ENTIRE WHEEL BROKE OFF THE VEHICLE. THE VEHICLE TRIED TO RUN/JUMP OVER THE WHEEL AND CAUSED THE VEHICLE TO SLAMMED DOWN ON THE ASPHALT. THE TRUCK DRAGGED ON THE ASPHALT FOR ABOUT 100 TO 150 YDS UNTIL I MANAGED TO CONTROL AND STOP IT.
Apr 27, 2017
MY TACOMA WAS RECALLED 2 YEARS AGO FOR FRAME RUST. THEY TOLD ME IT WAS OK + UNDERCOATED IT TO PREVENT FUTURE RUSTING. ALL THAT UNDERCOATING IS FALLING OFF. THAT CAN ONLY BE DUE TO IMPROPER APPLICATION OR FAULTY PRODUCT. THE DEALER THAT APPLIED THE PRODUCT (FERRIS TOYOTA) SAYS THE PRODUCT IS FAULTY + THEY'VE SEEN IT MANY TIMES. THEY'VE ALSO CONFIRMED THE SAME WITH OTHER DEALERSHIPS. TOYOTA, OTOH, SAYS THERE'S NOTHING WRONG. IF THE FRAME DOESN'T NEED UNDERCOATING, THEN WHY'D THEY DO IT? ARE THEY SUGGESTING IT WORKS WHEN 50% HAS FALLEN OFF? THIS IS THE SAME VEHICLE WHICH IS NOW BEING RECALLED FOR SPARE TIRES FALLING OFF ON THE HIGHWAY + MY EMERGENCY BRAKES HAVE BEEN SEIZED WITH CORROSION SINCE I'VE OWNED THE TRUCK. I'VE CONTACTED TOYOTA MANY TIMES + THEY REFUSE TO PUT THEIR CORRESPONDENCE IN WRITING, BUT THE REPRESENTATIVE, TIFFANY BISHOP, SAYS SHE TYPES A TRANSCRIPT OF OUR CONVERSATIONS, JUST WON'T GIVE ME COPIES. SHE ALSO CALLS FROM A PHONE WITH A BLOCKED NUMBER. WHAT KIND OF BULL IS THIS? THESE VEHICLES ARE OBVIOUS HAZARDS ON THE ROAD + TOYOTA IS PLAYING GAMES INSTEAD OF MAKING SERIOUS EFFORTS TO MAKE THE VEHICLES SAFE. PLEASE BRING THIS TO THE ATTENTION OF SOMEONE AT TOYOTA OTHER THAN [XXX], I AM FINISHED CORRESPONDING WITH HER! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Jan 11, 2013
STRUCTURE,TIRES
3 complaints
THREE MONTHS AGO I RECEIVED MY NOTICE ABOUT EXCESSIVE CORROSION OF THE SPARE TIRE CARRIER LIFT PLATE. I CALLED THE LOCAL TOYOTA DEALER TO SCHEDULE THE REPAIR, THE COLLISION MANAGER HAD NO KNOWLEDGE ABOUT IT. I CALLED AGAIN TO SCHEDULE A FIX BUT WAS TOLD THAT SOME ONE WILL CALL ME BUT ,NO ONE DID. TOYOTA OF YORK ,PA17402. *TR
May 29, 2014
SOMETIME IN 2012, MY SPARE TIRE AND RIM WERE LOST ON THE HIGHWAY DUE TO A FAILED SPARE TIRE CARRIER. THE LIFT PLATE ON THE SPARE TIRE CARRIER, FAILED DUE TO CORROSION AND RELEASED THE SPARE TIRE (AND RIM) ON THE HIGHWAY. NO CRASH OF INCIDENT OCCURRED BECAUSE NO ONE WAS FOLLOWING THE VEHICLE AT THE TIME. *TR
Jan 28, 2014
THIS IS IN RESPONSE TO THE NEW TOYOTA RECALL ON THE SIENNA MINI-VANS SPARE TIRE. I OWN A 2002 TOYOTA TACOMA, IN WHICH THE FRAME WAS RECENTLY REPLACED DUE TO RUST PERFORATION IN CERTAIN STATES. I AM THE ORIGINAL OWNER AND BACK IN 8/2007 I HAD A FLAT TIRE AND HAD TO CHANGE IT. THE SPARE TIRE RESIDES UNDER THE VEHICLE AND IS SECURED BY A CABLE. WHEN I WENT TO ACCESS THE SPARE, I NOTICED THE WHOLE CABLE AND THE SURROUNDING PIECES WERE SEVERELY RUSTED AND WAS VERY DIFFICULT TO SEPARATE THE TIRE FROM THE CABLE. AFTER HEARING ABOUT THE RECALL ON THE SIENNA FOR THE SPARE TIRE GETTING RUSTY, AND POSSIBLY FALLING LOOSE WHILE DRIVING, I REALIZED THAT MY TACOMA, AND POSSIBLY OTHER VEHICLES THAT USE THIS METHOD, AND ARE EXPOSED TO EXTREME CLIMATE CONDITIONS, COULD TRIGGER A SIMILAR EVENT. *TR
Apr 16, 2010
STEERING
3 complaints
TL*THE CONTACT OWNS A 2002 TOYOTA PRIUS. EACH TIME THE VEHICLE IS DRIVING FORWARD OR IN REVERSE AT APPROXIMATELY 4 TO 10 MPH, IT SHAKES VIOLENTLY. THE FAILURE OCCURS INTERMITTENTLY AND USUALLY IN COLD WEATHER. THE VEHICLE SHAKES ROUGHLY AFTER IT HAS BEEN DRIVEN FOR A WHILE. THE VEHICLE WAS TAKEN TO A DEALER ON TWO OCCASIONS. SERVICE BULLETIN NUMBER 20040604 WAS REFERENCED. THE DEALER DISCOVERED THAT THE STEERING RACK AND STEERING COMPUTER FAILED AND NEEDED TO BE REPLACED AT THE COST OF $2,200. THE CURRENT MILEAGE WAS 50,000 AND FAILURE MILEAGE WAS 40,000.
Oct 03, 2007
NOTICED ABNORMAL TIRE WEAR ON FRONT TIRE. TOOK VEHICLE IN FOR WHEEL ALIGNMENT AND WAS INFORMED THE BUSHING, INTEGRAL TO RACK AND PINION HAS FAILED. AS A CONSEQUENCE THE WHOLE RACK AND PINION STEERING SYSTEM NEEDS REPLACING. MECHANIC INFORMED ME THIS IS A COMMON PROBLEM FOR TOYOTA TACOMA. HE ALSO INFORMED ME HE HAS HAD TACOMAS WITH AS LITTLE AS 9000 MILES HAVING THIS PROBLEM. MY TACOMA HAS 19000 MILES ON IT, I GUESS WE ARE LUCKY. HE ALSO STATED HE DID NOT UNDERSTAND WHY THERE HAS NOT BEEN A RECALL. APPARENTLY IT IS A COMMON DEFECT. THIS TACOMA HAS NEVER BEEN OFF ROAD OR OTHERWISE ABUSED SINCE WE BOUGHT IT NEW. THIS PROBLEM COULD LEAD TO STEERING FAILURE. *JB
May 25, 2006
WHILE DRIVING STEERING POWER ASSIT PUMP FAILED. CONSUMER HAD THE VEHICLE TOWED TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT STEERING PUMP NEEDED TO BE REPLACED. *AK
Oct 01, 2004
ELECTRICAL SYSTEM
3 complaints
DT*: THE CONTACT STATED THE DASHBOARD GAUGES AND LIGHTS PERFORM INTERMITTENTLY. THE DEALER CAN NOT DUPLICATE THE PROBLEM. *AK
Jul 25, 2006
DT*: THE CONTACT STATED THAT THE VEHICLE'S WIRING, AND FUSES ARE DEFECTIVE. THE FUSES WERE WIRED IN A RANDOM FORMAT THAT MADE THEM INOPERABLE. THIS DEFECT CREATED AN ATMOSPHERE WHICH SEVERELY LIMITED ONE'S ABILITY TO PERFORM MAINTENANCE TO THE ELECTRICAL SYSTEM. WIRING DIAGRAMS WERE REQUESTED FROM BOTH THE MANUFACTURER AND THE DEALER HOWEVER THEY REFUSED TO PROVIDE THEM.
Jul 07, 2006
CONSUMER HAD JUST BOUGHT VEHICLE AND DROVE HOME,PARKED VEHICLE AND CUT ENGINE OFF . VEHICLE BUSTED INTO FLAMES. CONTACTED DEALER, AND DEALER STATED THAT WHEN CONSUMER GETS FIRE DEPARTMENT REPORT TO CALL BACK. PLEASE ADD VIN. *AK
Nov 01, 2001
LATCHES/LOCKS/LINKAGES
3 complaints
I PURACHASE MY TOYOTA SEQUOIA IN AUGUST 2003 FOR THE FIRST SEVERAL MONTH THE VEHICLE WAS NOT DRIVE THAT MUCH, BECAUSE OF MY WIFE'S ILLNESS. WITHIN EIGHT MONTHS THE FRONT DOOR HANDLE BROKE, IT WAS UNDERWARRANTY AND I DID NOT THINK MUCH OF IT, IN APRIL OF THIS YEAR 2005, THE REAR PASSENGER SIDE DOOR HANDLE BROKE AND AGAIN I DID NOT THINK MUCH OF IT. THREE WEEKS AGO ON SUNDAY ONE OF THE MEMBER FROM THE CHURCH WAS ATTEMPTING TO RETREIVE HIS BAG AND THE HANDLE BROKE. WHEN I WENT TO THE DEALER SHIP TO ASK ABOUT REPAIR THEY INFORMED ME THAT IT WOULD BE $300.00, AND 200.00 TO FIX THE PASSANGER SIDE. MY COMMENT TO THEM WAS CONCERNING THE REAR DOOR, WHICH I HAD NOT USED THAT MUCH AND OVER THE LAST 6 MONTH MAYBE 3 TIME AT THE MOST PER WEEK, CERTAINLY NOT ALOT. WHAT WAS AMAZING TO ME WAS THAT THE DOOR HANDLE MECHANISM IS MADE OF PLASTIC AND SO IS THE PASSENGER DOOR HANDLE. MY CONCERN AS A CONSUMER THAT TOYOTA DID NOT DO DUE DILIGENCE TO USE A PLASTIC DOOR HANDLE AND MECHANISM AND GIVEN THAT THINGS BREAK SHOULD NOT HAVE A PRICE TAG OF 300.00 TO REPLACE. I CONTEND THAT METAL PARTS SHOULD HAVE BEEN USED WITH THE UNDERSTANDING AND CONSIDERATION OF THE USE OF THE HANDLES. CONSUMERS SHOULD NOT BE AT THE MERCY OF CAR MANUFACTURES TO PUT ANYTHING INTO A CAR THAT WOULD UTIMATELY WOULD PROVE NOT IN THE CONSUMERS BEST INTEREST. I AM SUGGESTING THAT THERE SHOULD BE A RECALL ON ALL TOYOTA' DOOR HANDLES. PARTICULARLY THE TRUCK WHICH BY DESIGN ARE SUPPOSE TO ENDURE TOUGH USESAGE.
Jul 26, 2005
PLASTIC DOOR HANDLES ON TOYOTA SEQUOIAS EASILY BREAK OFF, VERY FLIMSY. THIS COULD LEAD TO SOMEONE GETTING TRAPPED IN THEIR CAR, ESPECIALLY IF YOU ARE INVOLVED IN AN ACCIDENT AND NEED TO OPEN THE DOOR QUICKLY OR AGGRESSIVELY. MY NEIGHBOR HAPPENS TO HAVE THE SAME VEHICLE EVEN THE SAME COLOR AND I ASKED HIM HOW HE LIKES IT AND HE SAID FANTASTIC, EXCEPT WE HAVE BROKEN OFF 2 DOOR HANDLES. WHEN I TOOK IT TO THE DEALER THE SERVICE WRITER CASUALLY MENTIONED, "OH, WE GET THESE IN ALL THE TIME". I CONTACTED THE DEALER AND THE TOYOTA ZONE OFFICE AND THEY WILL NOT PAY FOR THE $175 REPAIR. THIS IS A SERIOUS SAFTEY HAZARD AND A DEFECTIVE PRODUCT.*AK
Dec 14, 2004
DOOR HANDLE ON INSIDE OF DRIVER'S SIDE BROKE. IMPOSSIBLE TO OPEN DOOR. UNFORTUNATELY IT HAPPENED WHEN MILEAGE IS AT 38,000 AND PAST WARRANTY BY 2000 MILES. COST TO REPAIR WAS $117. TECHNICIAN STATED PROBLEMS WITH CAMRY AND COROLA WITH THAT RESPECT. THE HANDLE WAS NEVER TREATED ROUGHLY, JUST BROKE ONE DAY.*AK
Jun 09, 2004
AIR BAGS,UNKNOWN OR OTHER
2 complaints
My air conditioning is not working right blowing hot air. Had it charged and no change, I believe that I have the same issue as others, My air bags light keeps going off and on when driving. I see where there was a recall on other Toyota vehicles that had the same problem as me.
May 15, 2024
DEAR [XXX], I SINCERELY APPRECIATE YOUR EMAIL BUT I AM COMPLETELY SATISFIED WITH MY 2002 TOYOTA TACOMA PICK UP TRUCK AT THE MOMENT WITH 134,000 MILES AS OF TODAY. THE PROBLEM LIES WITH THE ?DEFECTIVE AIR BAGS AND DEFECTIVE COMPUTER AIR BAG.? OVER A YEAR AGO, THIS WAS ACCESSED FROM HALEY LOCATED OFF RT 288 AND THE AIR BAG LIGHT WAS COMING ON AT THAT TIME. I PAID FOR A DIAGNOSTIC TESTING AND IT SHOULD HAVE BEEN RESOLVED THEN, NOT TO REOCCUR A YEAR LATER. IN ANY CASE, IF A TOYOTA VEHICLE HAS DEFECTIVE PARTS SUCH AS THE AIR BAG AND ITS COMPUTER THAT IS THE RESPONSIBILITY OF THE MANUFACTURER TO REPLACE THE PART AND ABSORB THE LABOR AND COSTS INVOLVED TO DO SO NOT AT THE EXPENSE OF THE CLIENT. THE CLIENT DID NOT CAUSE THE PROBLEM, IT IS A DEFECT IN THE MANUFACTURING OF THE VEHICLE. THE PROBLEM I AM NOW FACING IS THAT HALEY TOYOTA WANTS ME TO ABSORB THIS COST OF PARTS AND LABOR TO THE TUNE OF $711.00 FOR A DEFECTIVE AIR BAG. I HAVE NOT BEEN IN CONTACT WITH AN ATTORNEY SPECIALIZING IN AUTO INJURY, BUT WITH SOME RESEARCH AND TAKING WITH A FRIEND OF MINE WHO IS A LAWYER; HE HIGHLY SUGGESTS THAT UNLESS TOYOTA REPLACES THE PARTS AND LABOR AT THEIR EXPENSE THAT I SHOULD PROCEED WITH HIRING AN ATTORNEY AND EXPLAIN WHAT IS GOING ON WITH THE AIR BAG AND WHAT HALEY HAS SAID. FOR HALEY TO DISMISS THIS DEFECTIVE PART AND SAY THAT THEY CANNOT BE RESPONSIBLE IS IN ITSELF AN ?EGREGIOUS? REMARK FOR WHICH THEY CAN BE LIABLE FOR IF SOMETHING WERE TO HAPPEN WHILE THE PASSENGER IS DRIVING THE CAR/TRUCK IN QUESTIONED. INFACT, THEY SHOULD NEVER HAVE ALLOWED ME TO LEAVE THE PREMISE THIS PAST FRIDAY KNOWING ALL OF THIS, BECAUSE IF A MAJOR ACCIDENT WERE TO HAPPEN THEY WOULD BE TOTALLY RESPONSIBLE AS WELL AS TOYOTA ITSELF. THANK YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Oct 19, 2013
SUSPENSION,UNKNOWN OR OTHER
2 complaints
THE FRAME AT REAR SPRING HANGERS HAS RUSTED THROUGH REAR AXLE SEPARATED FROM FRAME DUE TO RUST
Aug 14, 2018
2002 TOYOTA TACOMA WAS TAKEN INTO THE SHOP FOR AN OIL CHANGE, TIRE ROTATION AND BRAKE INSPECTION WHEN THE SHOP SERVICE TECHNICIAN CALLED TO REPORT THE FRAME OF THE VEHICLE CONTAINS PINHOLES AND IS NOTICEABLY RUSTING, PRESENTING A SAFETY ISSUE. THE SHOP TECHNICIAN RECOMMENDED CONTACTING TOYOTA DIRECTLY AS HE THOUGHT ANY RECALL HAD SINCE EXPIRED. POST RESEARCHING RECALL INFORMATION, WE DID VERIFY THAT THE "RECALL" PERIOD HAD EXPIRED. HOWEVER, THIS VEHICLE WAS PURCHASED NEW AS A CORPORATE ASSET AND REMAINS IN OUR POSSESSION. WE ABSOLUTELY DID NOT RECEIVE ANY RECALL NOTIFICATIONS FOR THE FRAME ISSUES NOR A REQUEST FOR INSPECTION!
Jun 14, 2015
STRUCTURE,WHEELS
2 complaints
TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V542000 (TIRES) AND INDICATED THAT THE DEALER IN NEW YORK WAS NOT ABLE TO DO THE UNDERCOATING PROCESS DUE TO STATE REGULATIONS. IN APPROXIMATELY MID AUGUST 2012, THE DEALER INDICATED THAT THE REMEDY FOR THIS DEFECT WAS NOT AVAILABLE AT THE TIME THE CONTACT TRIED TO SCHEDULE THE RECALL REPAIR. THE CONTACT WAITED FOR YEARS TO DETERMINE WHEN THE MANUFACTURER WOULD FINALIZE THE REMEDY PLAN TO REPAIR THE VEHICLE. THE RUST BECAME EXTENSIVE TO THE POINT THAT THE UNDERBODY, THE CHASSIS, THE LEAF SPRING, AND THE REAR WHEEL WELLS ALL HAD CORROSION TO THE POINT THAT THE COMPONENTS COULD FRACTURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED FOR YEARS OF THE FAILURE AND WAS UNABLE TO PROVIDE A PERMANENT REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
May 29, 2015
TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. THE CONTACT STATED THAT THE VEHICLE WAS SEVERELY RUSTED AND THE FRAME AREA NEAR THE TIRES EXHIBITED CORROSION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE FRAME NEEDED TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 12V542000 (TIRES) AND STATED THAT THE LOCAL DEALER AND THE MANUFACTURER INDICATED THAT THE RECALL WAS NO LONGER ACTIVE. THE VEHICLE WAS TO BE INSPECTED AND REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000. UPDATED 01/12/16*LJ, UPDATED 02/23/16*LJ UPDATED 8/22/2017*CN
Apr 15, 2014
STEERING,SUSPENSION,STRUCTURE
2 complaints
I RECENTLY TOOK MY 2002 TOYOTA TACOMA INTO THE LOCAL DEALER, DCH IN WAPPINGERS FALLS NY, BECAUSE OF LEAK IN THE RACK AND PINION STEERING. UPON LOOKING AT THE VEHICLE,THEY OBSERVED A CRACKED AND RUSTED FRAME. WE TOOK THE CAR DOWN AND I WENT TO MY LOCAL REPAIR SHOP FOR A SECOND OPINION. THAT REPAIR SHOP HAD SAID THERE WAS A FRAME RECALL FOR THAT YEAR. I CALLED TOYOTA IN CALIFORNIA AND THEY CONFIRMED THERE WAS A RECALL FOR THAT YEAR AND THAT THEY SENT OUT A NOTICE, BUT IT HAD TO BE BROUGHT BY THE END OF 2012. I TOLD THEM I NEVER RECEIVED THE NOTICE. THERE HAVE BEEN 2 OTHER RECALLS FOR THE VEHICLE WHICH I DID RECEIVE NOTICES. THEY CHECKED WITH THEIR COMPLIANCE OFFICE AND SAID THEY DID SEND IT TO ME. I ASKED HOW MANY NOTICES WENT OUT AND THEY SAID ONE AND THEY DO NOT SEND THEM CERTIFIED MAIL. WHEN I STATED THAT I NEVER RECEIVED THE NOTICE, THEY TOLD THERE WAS A DEPARTMENT THAT MAY STILL BE ABLE TO ASSIST ME. AFTER OPENING UP A CASE WITH TOYOTA, THEY CAME TO THE CONCLUSION, THERE WAS NOTHING THEY CAN DO ABOUT IT BECAUSE I FAILED TO BRING THE CAR IN BY THEIR DEADLINE. I TOLD THEM AGAIN THAT I NEVER RECEIVED THE NOTICE AND THAT I DON'T FEEL SAFE DRIVING THE VEHICLE WITH A RUSTED AND CRACKED FRAME. THIS SEEMS TO BE PROBLEM WITH A GOOD DEAL OF TOYOTAS. I WAS HOPING FOR SOME KIND OF HELP, SINCE THEY'VE ADMITTED THE PROBLEM AND I NEVER RECEIVED THE NOTICE AND WE, AT THIS POINT HAVE ONLY THEIR WORD THAT THEY SENT ME A NOTICE. THANK YOU. TOYOTA CASE# 1405131065. UPDATED 07/03/14
Jun 16, 2014
AFTER HAVING MY 2002 TOYOTA TACOMA OFF THE ROAD AND GARAGED FOR THE PAST 3 YEARS, I WAS GETTING THE TRUCK READY TO BE DRIVEN ON THE ROAD AGAIN. I AM THE ORIGINAL OWNER. I TOOK THE TRUCK OFF THE ROAD BECAUSE MY JOB WAS ELIMINATED IN OCTOBER 2010. AFTER CHANGING THE OIL LAST WEEKEND IN MY GARAGE I NOTICED AN ABNORMAL AMOUNT OF RUST ON THE FRAME. IN FACT, SO MUCH RUST THAT THE RUBBER BODY MOUNT BLOCK ON TOP OF THE REAR LEAF SPRING SNAPPED OFF IN MY HAND. THE LEAF SPRINGS, BRAKE LINES, AND FRONT SUSPENSION AND FRAME ARE ALL IN QUESTION REGARDING VEHICLE SAFETY. I IMMEDIATELY DID RESEARCH ONLINE TO CHECK OUT WHAT I THOUGHT WAS ABNORMAL AMOUNTS OF RUST ON THE FRAME AND TO SEE IF ANYONE ELSE HAD EXPERIENCED THIS TOO. I WAS SHOCKED AT WHAT I FOUND. A HUGE SAFETY ISSUE WITH TOYOTA TACOMA RUSTED FRAMES. I COME TO FIND OUT ONLINE THAT TOYOTA HAS A HISTORY OF RUSTED FRAMES, BREAKING FRAMES, UNSAFE FRAMES, AND A RECALL CURRENTLY FOR A REAR SPARE TIRE MOUNT ISSUE DUE TO RUST. I ALSO FOUND OUT TOYOTA WAS REPLACING FRAMES ON MY MODEL. I CALLED MY DEALERSHIP TO SET UP AN APPOINTMENT TO HAVE THIS TRUCK INSPECTED FOR PENNSYLVANIA STATE REQUIREMENTS AND TO HAVE THE RUST CHECKED. THEY TOLD ME MY VEHICLE WAS NOT VALID FOR THE RUST INSPECTION AND THE FRAME REPLACEMENT BECAUSE THE PROGRAM EXPIRED, I WAS TOLD TO CALL TOYOTA. I WAS NEVER NOTIFIED BY TOYOTA OR MY DEALER THERE WAS AN ISSUE, NOT BY MAIL, PHONE CALLS OR CERTIFIED MAIL. I HAD THE TRUCK PARKED IN MY GARAGE FOR THREE YEARS SO IT WASN'T EVEN ON THE ROAD DURING THIS TIME. SEVERAL PHONE CALLS LATER TO TOYOTA AND THEY REFUSE TO REPLACE MY FRAME UNDER THE CUSTOMER CARE PROGRAM CITING I DID NOT HAVE THE UNDERCOATING APPLIED BY DECEMBER OF 2012. TOYOTA CUSTOMER SERVICE SAID I COULD WELD REINFORCEMENT PLATES TO MY FRAME MYSELF OR FIND A JUNKYARD FRAME. REALLY TOYOTA?
Sep 22, 2013
FUEL SYSTEM, GASOLINE
2 complaints
TL*THE CONTACT OWNS A 2002 TOYOTA TACOMA. THE CONTACT STATED THAT HE CANNOT PUT FUEL IN THE GAS TANK OF HIS VEHICLE WITHOUT THE PUMP SHUTTING OFF EVERY TENTH OF A GALLON. HE STATED THAT HE HAS TO PULL THE LEVER 141 TIMES TO FILL UP HIS GAS TANK. THE FAILURE OCCURS EVERY TIMES HE ATTEMPTS TO GET GAS AND AT ANY FUEL STATION. THE CURRENT MILEAGE WAS 33,000 AND FAILURE MILEAGE WAS 30,000. UPDATED 02-04-08. *KB
Aug 06, 2007
DEALERSHIP DOESN'T HAVE THE EQUIPMENT TO PERFORM FUEL LEAKAGE RECALL 03 V 189 000 REPAIRS WITHIN A REASONABLE TIME FRAME.*AK
Aug 22, 2003
EQUIPMENT
2 complaints
I PURCHASED A 2002 TOYOTA SAQUOIA IN THE YEAR OF 2002,IN THE YEAR 2003 MY AIR CONDITIONING SYSTEM WENT OUT IN MY NEW VEHICAL UPON TAKING IT TO THE LOCAL TOYOTA DEALER I WAS TOLD THAT MY COMPLETE AIR CONDITIONING SYSTEM NEEDED TO BE REPLACED,I HAVE WENT A COMPLETE YEAR WITH OUT AN AIR CONDITION SYSTEM MIND YOU I LIVE IN AUGUSTA GEORGIA,THIS CAUSES SEVERAL THINGS TO NOT FUNCTION PROPERLY SUCH AS GAS GAGE NOT PROPERLT WORKING,WHEN YOU DRIVE THE CAR 60 MPH OR OVER THE TRUCK BEGAN TO BURN,THE AIR COMES ON AUTOMATICLLY AND THE TRUCK BEGAN TO JUMP VERY BADLY LIKE THE CAR IS GOING TO BLOW UP,THE HEAT ONLY WORKS WHEN YOU SET IT AT 80 DEGREES OR HIGHER SO YOU CAN ONLY LEAVE IT ON FOR SO LONG THEN YOU MUST TURN IT OFF AND WHEN IT GETS COLD AGAIN YOU HALF TO TURN IT ON AGAIN THIS GOES ON ALL DAY LONG.I CAN'T SEM TO GET ANY ONE FROM TOYOTA TO HELP ME WITH THERE DEFAULT, MY WIFE WON'T EVEN DRIVE THE CAR.SO WHEN I TOOK IT TO A NOTHER DEALER TO SEE IF THIS WAS REALLY THE PROBLEM HE TOLD ME THAT THE SYSTEM WAS REALLY BLOWEN.SIRS I WORK VERY HARD FOR MY MONEY AND I DON'T HAVE A LOT OF IT TO GIVE AWAY,IREALLY DON'T APPRICIATE A PRESTEGIOUS COMPANY SUCH AS TOYOTA TO PRAY ON ON IT'S CONSUMER. WHEN THE VEHICAL WAS CHECKED TO SEE IF THERE WAS A RECALL AT MY REQUEST THERE WAS WHAT YOU CALL A BULLITEN ON THIS PROBLEM,I THEN ASKED IF YOU KNOW THAT THIS PROBLEM ENOUGH WHY ISN'T THERE A RECALL I REALLY DON THINK THAT I THE CONSUMER SHOULD HALF TO FOOT A $2000 BILLL ON SOMETHING THAT WAS NOT MY FAULT I AM VERY SORRY THAT I PICKED A TOYOTA SEQUOIA THIS IS NOT A CHEAP VEHICAL IF YOU CAN HELP ME AND MY FAMILY PLEASE DO SO.THANK YOU IN ADVANCE. *AK
Dec 07, 2004
WHEN USING THE JACK HANDLE TO LOWER THE SPARE TIRE, IT GET LODGED IN THE SLOTS. THE HOOKED SHAPE RENDERS IT IMPOSIBLE TO REMOVE EASILY MAKING TIRE CHANGING VERY DANGEROUS. THE SIMPLE FIX IS TO PROVIDE A SECOND INCERT TO BE USED TO LOWER THE TIRE. THIS WOULD NOT HAVE A HOOKED END THUS AVOIDING GETTING HUNG UP ON THE SHIELD AROUND THE LOWERING SLOT NUT.
Feb 21, 2002
STEERING,SUSPENSION,FORWARD COLLISION AVOIDANCE
1 complaint
Rackandpinon replacement was also the upper and lower ball joints my steering is still giving me problems and I feel like it’s asafty concern because if I’m going down the highway I could loose control I have some receipts for what my mechanic replaced I called Toyota and they told me that it was to late to fix anything and that I would have to deal with it I never received a notice in the mail or anywhere else I feel like Toyota owes me Also what has happened is my spare tire feel off from the hanger going up my driveway I got to looking and the cable rusted away along with my rear parking brake cable up under the truck thanks for your time
May 14, 2025
STEERING,SUSPENSION
1 complaint
The steering is all loose and the alignment is repeatedly moving out of line on its own. The lower ball joints are wearing wrong and may fail at any point.
Apr 29, 2022
SUSPENSION,ELECTRICAL SYSTEM,WHEELS
1 complaint
DRIVING IN A HIGHWAY STATE 81 TOWARDS HARRISONBURG VIRGINIA WHEN MY 2002 TOYOTA TACOMA , PARTS OR EQUIPMENT UNDERNEATH THE TRUCK COLLAPSE CAUSE OF OUT OF CONTROL OF THE TRUCK , THE WHOLE SHOCK AND THE BALL JOINT IN THE FRONT ALL THE WAY TO THE BACK, THE PASSENGER SIDE AND DRIVER SIDE FALL TO THE GROUND, WHILE DRIVING DID NOT HIT ANY ONE BUT IT WILL CAUSE MY LIFE AT RISK . I DONT KNOW WHAT HAPPEND IF I CAN CALL SOME AS A RECALL , SINCE THE BEGINNING OF 2002 WHEN I BOUGHT THE TRUCK BRAND NEW AT STEVEN TOYOTA HARRISONBURG , VIRGINIA , NOT EVEN A YEAR YET NOTICE THAT UNDERNEATH FROM PIPE TO THE SHKICJ THE WHOLE UNDERRNEATH START TO RUSTY BAD BUT NO ONE EVER TOLD ME HOW BAD IT IS. I LOVE MY 2002 TOYOTA TACOMA .I KEPT THE TRUCK FOR ALMOST 20 YEARS NOW I BELIEVE IM ONLY THE ONE IN PAGE COUNTY TOWN OF STANLEY VIRGINIA DRIVING A TOYOTA TACOMA . I TOOK CARE OF MY TRUCK NOTHING BUT ONLY 135,000 MILES ON IT., MOSTY EVERYDAY I HAVE BEEN ASK OR MANY PEOPLE LIKE TO BUY MY TRUCK . IM NOT VERY RICH PERSON IM NOT RETIRED YET BUT I GOT DISABLE FOR A YEAR AND MY INCOME NOT ENOUGH BUT WITH THE HELP OF SOME FAMILY I MANAGE TO PAY THE TOWING CAMPONY . NOW THE TRUCK SET IN TO MY MECHANIC TOLD THEM TO FIX AND WHAT EVER IT TASKES OF COURSE WILL COST ME MORE MONEY. I WILL LOST MY TRUCK IF I DONT HAVE MONEY TO FIX IT AND MY INSURANCE WILL NOT PAY ANYTHING . THIS THE FIRST THING IM GOING TP WORK ON IT AFTER ALL HOLIDAYS . LOTS IOFTHEY TOWED IT , CHARGE ME THEN PAY SHOP N MECHANIC TOW IT ,WILL START ON IT ,COST LOTS OF MONEY TO FIX IT TOLD THEM TO FIX IT , HOLIDAYS HAVE NOT START YET , I MIGHT NOT BE ABLE TO PAY .! I NEED MY TYRUCK OR SUE/ SO PROUD ON IT .WHY HAPPENED WHY FELL OFF . LEFT THE TRUCK AT THE HIGHWA POLICE SPOTED SAY I ABANDON THE TRUCK , BUT NO CHARGES , NO , JUST DONE STATE INSPECTION , NO WARNING SIGN, BY NOW ILL BE DEAD AT RISK , DEALER IGNORANT, RUDE TOYOTA DEALER. WHERE I BOUGHT THE TRUCK BRAND NEW , SO IGNORANT CARRYING TOYOTAS NAME , SHOULD NOT WORK AT TOYOTA THA
Dec 27, 2021
ELECTRICAL SYSTEM,AIR BAGS,VEHICLE SPEED CONTROL,SERVICE BRAKES
1 complaint
TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. THE CONTACT STATED WHILE DRIVING AT AN UNKNOWN SPEED THE ACCELERATED PEDAL BECAME STUCK, THE BRAKE PEDAL WAS APPLIED BUT TRAVELLED TO THE FLOOR, AS THE VEHICLE CRASHED INTO A METAL MAIL BOX. ADDITIONALLY, WHILE APPLYING THE BRAKE PEDAL THE INSTRUMENT PANEL WENT DIM WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT STATED THAT HE REPLACED ALL THE BULBS. THE AIR BAGS DEPLOYED. THE CONTACT STATED THAT WHEN THE AIR BAGS DEPLOYED HE SAW A GLOWING LIGHT AS A FIRE WAS IGNITED. THE CONTACT SUSTAINED INJURIES FROM THE FUMES AND FIRE EXERTED FROM THE DRIVER'S AND PASSENGER SIDE AIR BAGS THAT BURNT HIS NOSTRILS AND FOREHEAD. THE CONTACT DID NOT SEEK MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT LOT. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 140,000.
Oct 23, 2020
STRUCTURE,UNKNOWN OR OTHER,ENGINE
1 complaint
FRAME FAILURE DUE TO CORROSION: TOYOTA HAD PLACED A "WARRANTY ENHANCEMENT" TO REPLACE THE FRAMES BECAUSE THEY WEREN'T TREATED FOR CORROSION BUT WITH AN ENHANCEMENT, IT EXPIRES AND DID SO IN 2017. I JUST BOUGHT THE TRUCK AND LEARNED THEY HAVE A SAFETY RECALL FOR CORROSION OF THE SPARE WHEEL COMPARTMENT. THIS IS THE SAME ISSUE. WHY IS THE FRAME NOT A SAFETY RECALL?? I HAVE HUGE HOLES AND LARGE CRACKS ALONG MUCH OF THE FRAME AND MY MECHANIC TELLS ME IT'S UNSAFE TO DRIVE. MY FINGERS GO THROUGH THE SIDE OF THE FRAME! MY MECHANIC TELLS ME BASED ON THE LOCATION OF THE CORROSION IN THE FRONT OF THE TRUCK, THE ENTIRE ENGINE IS IN DANGER OF FALLING OUT!! LOOKING ON THE INTERNET, THIS IS A HUGE SAFETY ISSUE FOR TOYOTA TRUCKS FOR 2002 AND BEYOND. FOR MANY YEARS THIS HASN'T BEEN ADDRESSED. THE GOV NEEDS TO DEMAND A SAFETY RECALL FOR THIS TRUCK AND ALL THE OTHERS AFFECTED.
Sep 19, 2019
SUSPENSION,AIR BAGS
1 complaint
AIRBAG SYSTEM FAILURE BROKEN LEAF SPRINGS.
Jun 16, 2017
EXTERIOR LIGHTING,STRUCTURE
1 complaint
TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. THE CONTACT NOTICED THAT THE FRAME UNDERNEATH THE VEHICLE WAS SEVERELY CORRODED. IN ADDITION, THE HEADLIGHTS FAILED TO ILLUMINATE AND THE BULBS HAD TO CONSTANTLY BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 05V225000 (SUSPENSION) AND 06E026000 (EXTERIOR LIGHTING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 149,000.
Nov 16, 2016
SUSPENSION,POWER TRAIN,SERVICE BRAKES
1 complaint
THE RUST ON THE REAR END ASSEMBLY IS SO SEVERE THAT THE BRAKES ARE COMPROMISED, AND THE BACK UP EMERGENCY BRAKE SYSTEM HAS FAILED. THE RUST ON THE DIFFERENTIAL HOUSING IS SO SEVERE THAT THE FLUID HAS LEAKED OUT AND THE GEARS ARE AT RISK FOR CATASTROPHIC FAILURE. THE SPRING MOUNTS TO THE AXLES ARE ALSO RUSTING SEVERELY, CREATING A RISK OF LOST CONTROL SHOULD EITHER SIDE BREAK AWAY. IT TAKES GREAT EFFORT WHEN BRAKING, AND THE VEHICLE PULLS SEVERELY DUE TO RUST CAUSING THE LOSS OF INTEGRITY OF THE BRAKING SYSTEM. THE BRAKES, ONCE APPLIED, DO NOT RELEASE EVENLY, CREATING UNEVEN BRAKE WEAR, SHUDDERING AND SHAKING, RESULTING IN POOR CONTROL, EXCESSIVE AND UNEVEN TIRE WEAR, I.E., TIRES LOCKED AND DRAGGING, SCALLOPING. ON WET, AND I FEAR, ICEY, SURFACES, THE TRUCK HAS SLID SIDEWAYS DUE TO ONE OR MORE WHEELS NOT RELEASING.
Oct 07, 2016
AIR BAGS,STRUCTURE
1 complaint
THERE WAS EXTENSIVE DAMAGE TO THE FRONT LEFT SIDE OF THE VEHICLE FROM A COLLISION. THE RADIATOR WAS PUSHED AGAINST THE ENGINE. MOST OF THE DRIVER SIDE FENDER AS WELL AS THE INNER CORE SUPPORT WAS CRUSHED. BOTH AIRBAGS DIDN'T NOT DEPLOY.
Sep 16, 2015
FUEL SYSTEM, GASOLINE,STRUCTURE,TIRES
1 complaint
MY FUEL TANK IS RUSTED COMPLETELY THROUGH TO THE POINT OF LEAKING GAS. I KNOW TOYOTA HAS RECALLED THE FRAME (REPLACED) AND THE SPARE TIRE HOLDER (NOT YET REPLACED) DUE TO RUST. SEEMS LIKE THE WHOLE UNDERSIDE IS RUSTING OUT. *TR
Jul 09, 2014
STRUCTURE,UNKNOWN OR OTHER
1 complaint
I CALLED TOYOTA IN 2012 TO ASK ABOUT FRAME. WAS TOLD I DIDN'T QUALIFY. HAVE HAD TO REPLACE EVERYTHING ATTACHED TO FRAME IN A 2 YEAR PERIOD. LAST FALL THE GAS TANK FELL OFF. FRAME SO RUSTED IT WOULDN'T HOLD IT. CALLED TOYOTA AGAIN, AS RECOMMENDED BY MECHANIC, WAS TOLD I DIDN'T QUALIFY. WENT TO DEALER FOR RECALL REPAIR ON SPARE TIRE HOLDER, THEY COULDN'T FIX IT. TOO RUSTED. TOLD ME IT S NOT SAFE TO DRIVE. TOLD ME TO CALL TOYOTA. I DID. TOLD ME I DIDN'T QUALIFY BECAUSE RECALL EXPIRED. EXPIRED?! I HAVE NEVER RECEIVED A RECALL NOTICE!! I HAVE LIVED AT THE SAME ADDRESS FOR 32 YEARS. THEY FOUND ME THIS TIME, THEY SHOULD HAVE FOUND ME FOR THAT ONE. NOW WHAT? I AM OUT WELL OVER $3500 DOLLARS I'VE PAID OUT THE LAST 3 YRS AND ITS NOT SAFE! NEED HELP HERE. *JS
Jun 14, 2014
STEERING,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING WHEEL SUDDENLY MALFUNCTIONED AND CAUSED THE VEHICLE TO BECOME UNCONTROLLABLE. THE CONTACT DISCOVERED THAT DURING THE INCIDENT THE STEERING RACK HAD FRACTURED. THE VEHICLE WAS REPAIRED BY THE CONTACT. IN A SECOND INCIDENT THE CONTACT INDICATED THAT WHILE DRIVING THE ENGINE SUDDENLY MALFUNCTIONED AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT 2 PISTONS HAD COME THROUGH THE ENGINE BLOCK. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 129,000.
Mar 24, 2014
POWER TRAIN,STRUCTURE
1 complaint
TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. THE CONTACT STATED THAT THE FRAME STARTED TO DETERIORATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN APPLIED AN UNDER COATING TO THE FRAME. THE CONTACT STATED THAT THE COATING EVENTUALLY WORE OFF. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. UPDATED 04/21/14*LJ THE CONSUMER STATED HE MADE AN APPOINTMENT FOR THE CORROSION FRAME RECALL. BEFORE THE APPOINTMENT, HE NOTICED A LOT OF OIL DROPLETS ON THE TAIL GATE OF THE TRUCK, AS HE DROVE OFF, HE NOTICED A PUDDLE OF OIL. AN INSPECTION REVEALED, THE DIFFERENTIAL CASE WAS LEAKING AND IT NEEDED TO BE REPLACED BECAUSE IT WAS EXTREMELY RUSTY. ALSO, THE FRAME WAS RUSTED, AND IT NEEDED TO BE REPLACED. UPDATED 04/24/14
Feb 19, 2014
FUEL/PROPULSION SYSTEM
1 complaint
I COULD HEAR A RATTLING NOISE. UPON INSPECTION I SAW THAT THE FUEL TANK HAD DROPPED ALMOST TO THE GROUND. THE REAR STRAP , THAT HOLDS THE FUEL TANK TO THE BODY HAD BROKEN FROM CORROSION(RUST) . THIS RUST HAD ALSO DESTROYED THE PROTECTIVE SHIELD THAT WAS MOUNTED OVER THE FUEL TANK STRAP ,TO PROTECT IT FROM CORROSION AND PHYSICAL DAMAGE. A GAS TANK FALLING TO THE ROAD IS A SAFETY HAZARD. *TR
Apr 08, 2013
ENGINE
1 complaint
WHEN ENGINE (COLD) FIRST STARTED, THERE IS ENGINE (PISTON SLAP/RATTLE) NOISE. SUCH CONTINUES FOR APPROX. ONE FULL MINUTE AND THEN SOUNDS NORMAL. SUCH NOISE IS VERY EXPENSIVE TO REPAIR, COMPLETE ENGINE OVERHAUL AND SHOULD CERTAINLY NOT BE OCCURRING IN VEHICLE WITH ONLY 50,000 MILES. TRUCK WAS VERY CAREFULLY BROKEN IN WHEN NEW AND ALL APPROPRIATE OIL CHANGES AT TOYOTA RECOMMENDED TIMES...OR EVEN SOONER. *TR
Mar 26, 2013
SUSPENSION,WHEELS
1 complaint
THE LOWER BALL JOINT FELL OFF THE TRUCK...THIS IS THE 3RD TIME THIS HAS HAPPENED IN 11 MONTHS...ONCE ON THE RIGHT SIDE AND TWICE ON THE LEFT...THERE WAS A RECALL ON THIS VEHICLE FOR THE VERY ISSUE THAT HAS HAPPENED...AND I BOUGHT IT UNDER WARRANTY SEPTEMBER 2005 FROM TOYOTA, EVANS TOYOTA FORT WAYNE INDIANA...I HAVE SUBMITTED A CLAIM FOR REPAIRS AND DAMAGES TO TOYOTA BUT THEY REFUSED TO HONOR IT...THE TRUCK WAS UNDER RECALL WHEN I BOUGHT IT AND THEY NEVER TOLD ME...I HAVE ALL MY CLAIM AND REPAIR DOCUMENTATION...IT IS A WONDER NO ONE WAS KILLED THE WHEEL JUST COMES OFF WHILE DRIVING...I AM AFRAID THAT THIS IS GOING TO HAPPEN AND I OR SOMEONE ELSE WILL BE KILLED...THE WHEELS ARE NOT SUPPOSE TO COME OFF THIS TRUCK.... *TR
Oct 17, 2012
STEERING,SUSPENSION,WHEELS
1 complaint
2002 TOYOTOA TRUCK, LOST CONTROL AND HIT MY FORD S/W, TRUCK WAS ON RECALL FOR BALL/JOINTS , BOTH ME AND WIFE WAS HURT BY THIS UN INSURED DRIVER, DRIVER WAS CITED FOR WRONG TURN INTO MY LANE, I LOST BOTH MY CAR AND MY HEALTH, WHAT CAN I DO TO RECOVER DAMAGES FROM A UNINSURED TRUCK AND DRIVER? *JS
Mar 19, 2012
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
1 complaint
WAS DRIVING ON THE HIGHWAY WHEN THE TRUCK ENGINE BEGAN TO THUMP. TOWED TRUCK TO TOYOTA DEALERSHIP WHERE THE FIRST DAY THEY SAID INTERNAL ENGINE FAILURE, THE NEXT DAY THEY SAID ENGINE OIL PUMP FAILURE. THE OIL LIGHT INDICATOR NEVER CAME ON BEFORE AND AFTER THE INCIDENT. I HAD AN OIL CHANGE FROM ANOTHER TOYOTA DEALERSHIP ON NOVEMBER 30TH. *TR
Dec 20, 2010
STRUCTURE,LATCHES/LOCKS/LINKAGES
1 complaint
2002 TOYOTA SIENNA MINIVAN. WHEN I TRY TO OPEN THE DRIVER SIDE SLIDING DOOR, I CAN HEAR IT UNLATCH BUT REMAINS SHUT. YOU HAVE TO PUSH THE REAR PART OF THE DOOR BACK IN UNTIL YOU HEAR A CLICK, THEN YOU HAVE TO VIOLENTLY PULL THE HANDLE AND THE DOOR WILL OPEN. *TR
Nov 20, 2010
SUSPENSION,PARKING BRAKE,FUEL SYSTEM, GASOLINE,POWER TRAIN,STRUCTURE
1 complaint
GAS TANK SHIELD SEVERELY RUSTED. UNDER SIDE OF GASTANK IS PROTECTED BY A SHIELD/SKID PLATE. IT IS RUSTED SO BADLY THAT WHEN HIT WITH A HAMMER THE HAMMER GOES RIGHT THROUGH. PRESUMABLY THIS SHIELD IS TO PROTECT THE GAS TANK FROM DEBRIS AND STONES ESPECIALLY IF THE TRUCK IS USED OFF ROAD. I DISCOVERED THIS AS I WAS INSPECTING THE UNDERSIDE OF THE TRUCK BEFORE DROPPING THE TRUCK OFF AT THE DEALER TO HAVE THE FRAME REPLACED. IN ADDITION TO THIS, IT IS APPARENT THAT THE DRIVE AXLE AND DIFFERENTIAL HOUSING ALSO HAVE SEVERE RUST. IF TAPPED WITH A HAMMER THE RUST COMES OF IN SHEETS. THE PARKING BRAKES ACTUATING LEVERS HAVE RUSTED IN PLACE AND CAN NO LONGER BE USED. THERE APPEARS TO BE MORE TO THIS RUST THAN SIMPLE FRAME RUST. THE RUST IS PERVASIVE THROUGH OUT THE UNDERSIDE OF THE TRUCK. *TR
Dec 28, 2009
ELECTRICAL SYSTEM,SEAT BELTS,LATCHES/LOCKS/LINKAGES
1 complaint
I OWN AN "02" TOYOTA TACOMA THAT WAS BUILT AND SENT TO ME IN THAT SAME YEAR. THE PROBLEM THAT I HAVE EXPERIENCED IS THAT THE A/C WENT OUT. I RARELY USE THE A/C IN THE SUMMER TIME, BUT I DO GET A LOT OF USE OUT OF THE HEATER IN THE WINTER. THE PROBLEM WAS NOT NOTICEABLE UNTIL I HAD THE VEHICLE FOR APPROXIMATELY FOUR YEARS. I BEGAN TO SMELL A BURNING SMELL. ONCE SMOKE ACTUALLY CAME OUT OF THE VENTS. EVENTUALLY THE FUSE BURNT. I REPLACED IT AND THE A/C WORKED FOR A SHORT WHILE THEN THE FUSE BURNED AGAIN. I BEGAN USING THE A/C TO ATTEMPT TO DETERMINE THE PROBLEM WITH THE A/C. IT RECENTLY STOPPED COMPLETELY AND I CAN HEAR THE FAN TICKING AS IT ROTATES. THIS IS OBVIOUSLY A MANUFACTURER DEFECT AND I DID NOTHING TO AGGRAVATE THIS SITUATION. I HAVE AND CONTINUE TO HAVE PROBLEMS WITH THE DRIVERS' SIDE SHOULDER HARNESS. I CAN'T MOVE FREELY ONCE IT'S LOCKED IN. IT CATCHES AND KEEPS ME FROM MOVING FREELY. I JUST LOCKS ME DOWN AND I CAN'T REACH FOR ANY CONTROLS UNTIL IT EVENTUALLY RELEASES ME SO I CAN MOVE. IT SEEMS THAT ALL OF THIS OCCURRED AT DIFFERENT INTERVALS. I NEVER EXPECTED SUCH POOR QUALITY OF WORKMANSHIP FROM SUCH A TRUSTED AUTOMOBILE MANUFACTURER. HAD I KNOWN OR HAD ANY IDEA THAT THIS WOULD EVENTUALLY RESULT IN NO A/C, I WOULD HAVE TAKEN IT IN DURING THE WARRANTY PERIOD. NOW I HAVE NO A/C AND AM NOT FINANCIALLY PREPARED TO PAY THE COST INVOLVED IN REPAIRING IT. I WILL THINK TWICE BEFORE I EVEN CONSIDER PURCHASING ANOTHER TOYOTA PRODUCT. I ALSO HAD ONE OF MY TAILGATE WIRE ROPE SUPPORTS JUST CORRODE AND BREAK. HOW THIS HAPPENED I DON'T KNOW. IT IS INSULATED WITH A THICK PLASTIC, THE ENTIRE LENGTH. THIS IS PENDING AS IS THE A/C. I WENT TO THE TOYOTA PRODUCT FOR THE QUALITY AND ENDED UP REGRETTING THAT I THOUGHT THAT TOYOTA WAS A MARQUE FOR QUALITY. *TR
Sep 11, 2008
SUSPENSION,FUEL SYSTEM, GASOLINE
1 complaint
I WAS NOT NOTIFIED OF SEVERAL RECALLS ON MY 2002 TOYOTA TACOMA TRUCK. *TR
Apr 11, 2008
SERVICE BRAKES, HYDRAULIC,EXTERIOR LIGHTING
1 complaint
I HAVE A 2002 TOYOTA SEQUOIA WITH 62,000 MI. I HAVE BEEN TO TWO TOYOTA DEALERS TO FIGURE OUT MY PROBLEM. THE VSC TRAC, VSC OFF, ABS AND BRAKE LIGHTS ARE COMING ON. FINALLY AFTER @$700 OF MY MONEY, THEY FIGURED OUT THE PROBLEM TO BE THE ECU. THIS WILL NOW COST ME @1800 FOR PARTS, AND WHO KNOWS YET FOR LABOR. I HAVE READ ONLINE THAT MANY OTHER TOYOTA OWNERS HAVE THE SAME PROBLEM. THIS IS AN EXPENSIVE SITUATION, UNLESS YOU HAVE THE EXT. WARRANTY. I FEEL THAT TOYOTA NEEDS TO DO SOMETHING ABOUT THIS, MAYBE RECALL THIS AND FIX THESE CARS BEFORE THERE IS AN ACCIDENT. I LIVE IN NEW YORK WHERE THERE IS ALOT OF SNOW. MY VSC WILL NOT WORK UNTIL I GET THIS FIXED. I HAVE TWO SMALL CHILDREN AND HAVE TO RELAY ON STANDARD BRAKES IN THE SNOW UNTIL THIS IS FIXED. TOYOTA SHOULD STAND BEHIND THEIR REPUTABLE NAME AND FIX THESE PROBLEMS ASAP..... *TR
Nov 16, 2007
WHEELS,EQUIPMENT
1 complaint
TL*THE CONTACT OWNS A 2000 TOYOTA TACOMA. THE CONTACT PURCHASED 4 WELD WHEEL THE MOUNTAIN CRUSHER RIMS. WHEN THE VEHICLE WAS WASHED AND IT RAINED THE WATER SEEPED INTO THE RIMS AND CREATED A PUDDLE. THE WATER ALSO DAMAGED THE COLOR OF THE RIMS. INTENSE MOTOR SPORTS DIAGNOSED THE RIMS, AND STATED THERE WAS NOTHING THEY COULD DO. *AK
Apr 12, 2007
SERVICE BRAKES, AIR
1 complaint
I AM DEALING WITH UNDERSIZED BRAKE CALIPER AND ASSOCIATED ROTOR AND BRAKE PAD QUALITY PROBLEMS. THE CARS SHAKES VIOLENTLY QWHEN APPLYING THE BRAKES. THEY ARE CAUSING THE ROTORS TO OVERHEAT CAUSING THE ROTORS TO WARP AND EXCESS WEAR. WHILE TOYOTA RECOGNIZED THAT THE CALIPERS ARE TOO SMALL FOR THE 2002 SEQUOIA, THEY WOULD ONLY REPLACE THEM UNDER WARRANTY. NOT SURE WHY THEY ARE ONLY TOO SMALL UNDER WARRANTY. DO THEY GROW AFTER THE WARRANTY EXPIRES? THIS IS BAD POLICY. THE DEALER RECOMMENDED I SPEND THE $2000 TO FIX THE PROBLEM, WHICH TOYOTA SAYS IS NOT A PROBLEM AFTER THE WARRANTY EXPIRES. WHEN I SPOKE TO THE LOCAL DEALER,BOULDER TOYOTA, HE STATED IT IS NOT A SAFETY ISSUE, ONLY A QUALITY QUESTION. I SEEM TO GET TWO DIFFERENT STORIES FROM THE DEALER AND TOYOTA "CUSTOMER EXPERIENCE". I HAVE RESEARCHED A NUMBER OF SITES INCLUDING NHTS AND AUTOBYTEL. APPARTENTLY I AM NOT UNIQUE AND MANY OTHERS ARE CLAIMING PROBLEMS WITH TOYOTA SEQUOIA BRAKES. THIS IS NOT THE QUALITY I EXPECTED FROM A TOYOTA.
May 18, 2005
STEERING,AIR BAGS
1 complaint
DT: THE CONTACT OWNS A 2002 TOYOTA TACOMA. HE STATES THAT ON MARCH 20, 2005 HE HIT A TELEPHONE POLE HEAD ON WHEN HIS STEERING LOCKED UP AND THE AIR BAGS DID NOT DEPLOY.*AK
May 18, 2005
SERVICE BRAKES, AIR,POWER TRAIN,STRUCTURE
1 complaint
MY 2002 TACOMA VIBRATES AT HIGH SPEEDS AND WHEN STOPPING. I'VE HAD THE BRAKES FIXED 5 TIMES NOW AND IT'S STILL NOT RIGHT. MY TRANSMISSION CLUNKS WHEN I STOP AND START, SHUTTERS WHEN COMING TO A STOP, AND SHIFTS HARD. SOMETIMES THE TRANSMISSION CLUNKS AFTER I'VE ALREADY STARTED MOVING. THE PROBLEMS STARTED ABOUT A YEAR AGO. I'VE RECENTLY BEEN TO TWO DEALERSHIPS BEFORE THE WARRANTY EXPIRED AND NOTHING WAS DONE. ONE TOYOTA TECHNICIAN SAID IT WAS MY BRAKES, YEAH RIGHT, THE OTHER WOULDN'T EVEN TAKE IT FOR A TEST DRIVE. I THINK THE PROBLEM IS CAUSED BY MY TRANSMISSION SLIDING BACK AND FORTH, WHICH I DON'T THINK IT'S SUPPOSED TO DO. WHENEVER I STOMP ON THE GAS TO PASS SOMEONE IT SHIFTS INTO THE WRONG GEAR AND THE ENGINE RED LINES. MY DASH SQUEAKS, SO I HAVE TO WEDGE MY WALLET IN BETWEEN THE WINDSHIELD AND DASH TO STOP IT. MY DRIVER'S SIDE DOOR DOESN'T SHUT FLUSH WITH THE BODY. LAST BUT NOT LEAST, I HAD TO REPLACE MY OXYGEN SENSOR. I WOULD LIKE TO SELL MY TRUCK, BUT CAN'T WITH ALL THE PROBLEMS. THIS WAS MY FIRST TOYOTA AND WILL PROBABLY BE MY LAST.
Sep 29, 2003
STRUCTURE,VEHICLE SPEED CONTROL
1 complaint
TRUCK DASH HAS RATTLED SINCE SHORTLY AFTER WE BOUGHT THE TRUCK. NEVER HAS BEEN FIXED CORRECTLY. ALSO, THE CRUISE CONTROL DOESN'T KEEP YOU AT CONSISTENT SPEED AT ALL ON MOUNTAINS/HILLS. IF YOU WANT TO GO 55, IT WILL PUT YOU UP OVER 60 VERY QUICKLY AND THEN GRADUALLY DROP YOU DOWN TO AROUND 55. *AK
Aug 29, 2003
SUSPENSION,POWER TRAIN,STRUCTURE
1 complaint
FOR THE LAST YEAR I HAVE BROUGHT TRUCK BACK TO SF TOYOTA DEALERSHIP FOR TRANSMISSION PROBLEMS , SUSPENSION PROBLEMS RATTLING DASH BOARD, SQUEAKING SOUNDS FROM SEAT AND FRONT BUSHINGS. ALL THESE PROBLEMS STILL HAVE NOT BEEN FIXED. AFTER 15 VISITS TO DEALERSHIP, SF TOYOTA LEFT SCRATCHES ON BODY AND LOST MUD FLAP. BODY NOW TILTED AFTER SERVICE. *NLM
Aug 10, 2003
VISIBILITY,STRUCTURE
1 complaint
WHILE DRIVING 35 MPH HOOD FLEW OPEN AND CRACKED THE WINDSHIELD. DUE TO NO VISIBILITY THROUGH THE WINDSHIELD. VEHICLE HIT THE REAR OF ANOTHER VEHICLE. WINDSHIELD WAS REPLACED ON 7/10/2003. *AK
Jul 11, 2003
FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,VISIBILITY,UNKNOWN OR OTHER
1 complaint
THE INSTRUMENT PANEL WAS INOPERATIVE, THE CONSUMER WAS UNABLE TO READ THE VARIOUS FEATURES THAT WERE DISPLAYED ON THE UNIT. THE BATTERY HAD GONE DEAD, AND THE POWER WINDOWS FAILED. THE FUEL CONSUMPTION WAS ABNORMAL AND THE AIR HANDLING SYSTEM DID NOT PERMIT OUTSIDE AIR. *SCC *JB
Feb 13, 2003
SUSPENSION,EQUIPMENT
1 complaint
TRANSMISSION JUMPS FROM FIRST TO SECOND AND SECOND TO THIRD TRANSMISSION SLIPS BACKWARD ON HILL IN DRIVE
Dec 17, 2002
Frequently Asked Questions
How many problems does the 2002 TOYOTA Tacoma have?
The 2002 TOYOTA Tacoma currently has 360 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2002 TOYOTA Tacoma?
The most common problems reported for the 2002 TOYOTA Tacoma are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2002 TOYOTA Tacoma problem data come from?
All problem and complaint data for the 2002 TOYOTA Tacoma comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
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