2016 TRIUMPH Thruxton Problems & Complaints

the front brakes are inconsistent when engaged. the first squeeze of the brakes are spongy and almost completely squeeze down and then subsequent braking with completely clamp in 1”. The problem does not go away even after bleeding the brakes. This has occurred since ownership of over 1 year. I only came across other owners with the same issue after a google search and there is an forum thread on the issue.

Brakes feel spongy or grinding at times. The grip on the front brakes is not good.

The front brake requires a first 'pump' to become effective. On subsequent application the brakes work as expected. After a short time I need to 'pump' the brake again (when first applying the brakes I can almost pull the lever to the grip). This is a known problem on many owner forums. Due to the safety hazard this should really be addressed.

Very time I push the front breaks, it feel spongy. First push the leveler goes almost all way down. It becomes more firm once you push it two or three time more, however, it vanishes after that. I took it to the dealer but they said that the breaks are working good. I have also changed the break fluid and bled the system according to the maintenance schedule but it has not worked at all. I have read on Triumph groups that this has been existing problems on Thruxton and speed triple models between 2016-2020. However, Thriumph hasn’t published a recall for it. It has been a serious safety problem on my bike. Fortunately, I have not had a serious accident but I had some close calls. I am writing from Mexico City, Mexico. Thanks and regards

Front brake lever has an issue wherein it is soft and requires multiple pulls or deploys to full engage resulting in both inconsistent and unsafe operation. It has been ongoing and apparently widespread with other owners and not something repair shops have been able to localize or remedy.

THE INSTRUMENT CLUSTER THAT DISPLAYS THE SPEED AND RPMS IS DIMLY LIT BECAUSE OF OPAQUE PAINT USED ON BACK OF BOARD CONTAINING THE NUMBERS. FOR RIDING AT NIGHT THE NUMBERS ARE TOO DIM TO READ DRIVING SPEED OR ENGINE SPEED.

NEW MOTORCYCLE AND FIRST NIGHT OUT WITH IT. INSTRUMENT PANEL AT NIGHT IS NOT LEGIBLE. THE LIGHTING ON THE INSTRUMENT CLUSTER (SPEEDOMETER AND TACHOMETER) IS TOO DIM TO BE ABLE TO READ THE NUMBERS MAKING IT IMPOSIBLE TO DETERMINE SPEED AND RPMS.

The wire harness has torn under ignition. The traction control stops working, needles bounce, and at times will not start. The wire pulls when the handlebars are turned to the right. I brought it to Moto primo to have it fixed. There was a recall for this issue and they want to charge me over $700 for an issue that they are obviously aware of. I had the bike in AZ over last winter and brought it in on a different recall. Moto primo said that the dealer looked at the issue in Phoenix but did not replace the part. They told me that I have to deal with the dealer in Phoenix which is 1800 miles away. This is a very dangerous thing. The needles initially started bouncing when I was driving from Phoenix to Minneapolis. It was doing it again when I was in MN. I went to blogs and read that there were issues where the wires stretch and tear when the bars are turned to the right. I looked at the wiring and it was torn and stretches when the bars were turned.

I HAVE HAD 3 SIDE STAND SPRINGS FAIL DURING THIS CALENDAR YEAR 2020, IN LESS THAN 3,000 TOTAL MILES. 2 OF THE FAILED SPRINGS HAVE BEEN UPGRADED PARTS FROM A TRIUMPH INTERNAL SAFETY BULLETIN REPLACEMENT. THIS LAST SPRING FAILED 900 MILES AFTER IT WAS INSTALLED ONLY A MONTH AND A HALF AGO. ALL INSTALLATIONS WERE DONE BY THE AUTHORIZED TRIUMPH DEALERSHIP. ALL 3 OF THE SPRING FAILURES OCCURRED AT FREEWAY SPEEDS, TOP GEAR, IN TRAFFIC - WHEN IT FAILS, IT ACTIVATES A KILL SWITCH THAT CUTS POWER TO THE MOTOR, LEAVING ME IN HIGHWAY TRAFFIC AT SPEED WITH A NON-RESPONSIVE MOTORCYCLE. AFTER THE SECOND OCCURRENCE, I EMAILED TRIUMPH AFTER SALES CUSTOMER SERVICE TEAM AND THEIR HEAD OF CUSTOMER SERVICE PETER CARLEO, MY EMAIL WAS NOT RESPONDED TO, I REPLIED AGAIN - AND NO RESPONSE. I HAVE NOW EMAILED THEM A THIRD TIME. MY DEALERSHIP SAID TODAY AFTER INSTALLING THE 4TH SPRING ON MY BIKE THIS YEAR THAT THEY CALLED TRIUMPH CUSTOMER SERVICE AND THEY WERE DISMISSED AND THAT I AM ON MY OWN TO DEAL WITH THIS ISSUE. THIS IS A MAJOR CONCERN AS I COULD HAVE BEEN KILLED IN TRAFFIC 3X DUE TO A SIDE STAND SPRING, A $6 PART FAILING 3X. THIS IS THE MOST SIMPLE OF PARTS AND ONE THAT IN MY 13 YEARS OF RIDING NEARLY EVERY DAY ON 3 DIFFERENT TRIUMPH MOTORCYCLES, I HAVE NEVER ENCOUNTERED BEFORE. TRIUMPH NEEDS TO BE HELD ACCOUNTABLE AND RECTIFY THIS ISSUE COMPLETELY BEFORE SOMEONE IS KILLED - IF THEY HAVEN'T BEEN ALREADY. MY SPRINGS FAILED ON 1/30/20, 6/17/20 AND 11/28/20, OVER THE COURSE OF LESS THAN 3,000 MILES TRAVELLED.