How many problems does the 2012 AUDI A6 have?

The 2012 AUDI A6 currently has 59 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2012 AUDI A6?

The most common problems reported for the 2012 AUDI A6 are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2012 AUDI A6 problem data come from?

All problem and complaint data for the 2012 AUDI A6 comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

2012 AUDI A6 Problems

AIR BAGS

7 complaints

TAKATA RECAL....THIS WAS TAKEN TO DEALER IN 2015 FOR THE RECALL AND FIXED. RECENTLY THE AIR BAG WARNING LIGHT CAME ON AND REMAINED ON. I TOOK IT TO THE DEALER AND WAS TOLD THE RECALL WAS FOR THE OCD, NOT THE MODULE....THEY FOUND A "FAULTY CONTROL MODULE". THE MODULE IS PART OF THE ABS SYSTEM. THE ABS MODULE AND THE AIRBAG CONTROL MODEL COMMUNICATE TOGETHER. I BELIEVE THIS SHOULD BE A PART OF THE RECALL ON THE AIRBAG SYSTEM. THE MODULE HAS BEEN RESET FOR NOW.....TO REPLACE.....THAT PART COSTS $1456.00

Feb 12, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 AUDI A6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V004000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (AUDI BROOKLINE, 308 BOYLSTON ST, BROOKLINE, MA 02445, (617) 734-2020) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Jun 08, 2018

REFERENCE NHTSA CAMPAIGN NUMBER 15V823000, MY 2012 AUDI A6 FALLS WITHIN THE MODEL YEAR AS WELL AS THE AS BUILD DATE. I'VE BEEN TOLD BY MY LOCAL DEALER I NEED THE NEW PODS (PASSENGER OCCUPANCY DETECTION SYSTEM) INSTALLED SINCE MINE IS BAD. MY AUDI HAS THE HEATED SEATS, BUT NOT AIR CONDITIONED SEATS AS IDENTIFIED IN THE CAMPAIGN, BUT I HAVE THE SAME ISSUE AS DESCRIBED IN THE RECALL CAMPAIGN. EVEN THOUGH MY VIN DOESN'T PULL UP AS AFFECTED, THE ISSUE IS EXACTLY AS THE CAMPAIGN REFERENCED ABOVE, AND PARTS REQUIRED TO REPLACE ARE THE ONES MENTIONED IN THE CAMPAIGN. I FEEL MY CAR SHOULD BE COVERED AND AUDI DIDN'T INCLUDE ALL VIN'S NEEDED TO BE RECALLED.

Jan 17, 2018

AIR BAG FAULT LIGHT IS ON WITH FRONT SEAT PASSENGERS IN THE SEAT AND WHEN NOT IN THE SEAT WHILE VEHICLE IS IN OPERATION. AUDI SERVICE STATES, "VERIFIED AIRBAG LIGHT ON, RAN GFF, FOUND PASSENGER SEAT WEIGHT SENSOR HAS AN INTERMITTENT OPEN CIRCUIT FAULT. INSPECTED WIRING, ALL WIRING OK. SEAT WEIGHT PODS SENSOR HAS AN INTERNAL OPEN CIRCUIT AND WILL NEED TO BE REPLACED." AUDI ALSO STATES, "A DEFECTIVE PODS SENSOR CAN CAUSE A FAILURE OF THE AIRBAG DURING IMPACT DUE TO A CRASH AND THEREFORE MAY NOT DEPLOY." THERE IS A CURRENT RECALL (74D1), FOR THE SAME PODS DEFECT/FAILURE RELATED TO 2012-13 AUDI A6 AND A7 WITH 'HEATED' AND 'COOLED' SEATS. THIS VEHICLE HAS 'HEATED' SEATS ONLY. UPON ONLINE RESEARCH, THERE ARE HUNDREDS+ 2012/2013 AUDI A6 VEHICLE OWNERS WITH A VIN# NOT INCLUDED IN THE RECALL AND EXPERIENCING THE SAME PODS DEFECT AND IS BEING ASKED BY AUDI TO REPAIR AT CONSUMER EXPENSE. ADDITIONALLY, AUDI SERVICE LIVERMORE, CA INFORMED THAT PARTS MAY TAKE MONTHS FOR ORDERING OUT OF GERMANY DUE TO BACK-ORDER AND MAY TAKE A WEEK OR MORE TO REPAIR, WHICH INCLUDES USING A 3RD PARTY REPAIR SHOP. AUDI STATES THEY ARE NOT EQUIPPED TO COMPLETE A REPAIR OF THIS MAJOR SAFETY ISSUE LEAVING THIS VEHICLE NON-OPERATIONAL DUE TO HIGH RISK OF DEATH SHOULD AN ACCIDENT OCCUR.

Jan 07, 2018

PASSENGER OCCUPANT DETECTION SYSTEM SWITCH WENT BAD, DISABLING THE AIRBAG. $2,000+ QUOTED FOR REPAIR. THERE IS A RECALL ON THIS MODEL, THIS MODEL YEAR FOR THAT EXACT PART MALFUNCTIONING BUT AUDI SAYS MY VIN IS EXCLUDED.

Jun 28, 2016

+ 2 more complaints for this component

FUEL/PROPULSION SYSTEM

6 complaints

Good morning, For the past couple of weeks, I've been getting the run around on whether the issue I'm having with my vehicle is an active recall. I recently took my vehicle to Eurocode Tuning (Torrance, CA), and the mechanic instructed me to take my vehicle to the dealer because the issue I am currently experiencing (fuel leak in the injection system) is listed as a recall. I contacted the Audi dealership in Long Beach CA via phone at (562)610-4000, the service representative stated that he found no active recall on my vehicle. Once again contacted Eurocode Tuning and they stated to have them run a diagnostic on the vehicle and they will see its the fuel leak in the injection system. And they are required by law to fix the recall. The following morning I took my vehicle into McKenna Audi ( Norwalk, CA) and one of the service representatives reiterates that my vehicle has no active recall. I stated that I was well aware of that, however, the issue I was having was listed as a recall on the web and I was informed by the repair shop as well. I proceeded to show him the information I got offline and my failed smog that was done on my vehicle. He proceeded to show me the breakdown on his computer that it was no active recall and the only thing that they were looking into was issues regarding the turbo. He stated what I was talking about was an extended warranty and my vehicle is well past that warrant. He then proceeded to say if a diagnostic is done on my vehicle I will be responsible to pay it and any repair done on my vehicle. So I walked out and decided to contact you. I am just trying to determine whether my vehicle could be repaired under the recall. I'm extremely frustrated and concerned for my safety because the recall did state the risk of a fire. Sincerely a confused, frustrated Audi owner [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Dec 30, 2023

My car almost overheated on the high on thanksgiving night thank god my brother was behind me driving and took me to go get antifreeze my coolant was leaking and i think my water pump messed up almost a accident cause i was in the middle lane and my vehicle was slowing down on the highway at night

Dec 20, 2022

I WAS DRIVING MY VEHICLE & NOTICED A FUEL SMELL. WHEN I GOT TO MY DESTINATION SHORTLY DOWN THE ROAD (~1 MILE) I INSPECTED MY ENGINE FOR THE SOURCE OF THE SMELL & FOUND FUEL LEAKING DOWN THE FRONT OF MY ENGINE FROM UNDER THE SUPERCHARGER. AFTER DISASSEMBLING THE TOP OF THE ENGINE I FOUND THE INJECTOR SUPPORTS TO BE THE OLD RECALLED PARTS (VERIFIED WITH ENGRAVED PART NUMBERS). I THEN CALLED THE AUDI DEALER THAT SUPPOSEDLY PERFORMED THE RECALL AND EXPLAINED THE SITUATION. THEY WERE VERY DISMISSIVE & ADVISED ME TO BRING THE VEHICLE IN. AFTER A FEW DAYS (4-7) THEY ADVISED ME THEY WOULD BE HAVING A REPRESENTATIVE FROM AUDI COME LOOK AT IT. I ATTEMPTED TO CONTACT AUDI MULTIPLE TIMES FOR A LOANER VEHICLE WITH NO RESPONSE. AFTER MULTIPLE DAYS OF REACHING OUT, I SHOWED UP TO THE DEALER & WAS GIVEN A LOANER VEHICLE DUE TO THE KINDNESS OF ANOTHER ADVISOR. THE RECALL: 24AP FUEL INJECTION SYSTEM LEAK. IN THE AUDI NOTIFICATION TO THE NHTSA THEY SPECIFICALLY CALL OUT THE INJECTOR SUPPORT BEING REVISED UNDER "DESCRIPTION OF REMEDY" STATING " IMPLEMENTATION OF REINFORCED FUEL RAIL RETAINING BRACKET" & RECEIVED AN UPDATED PART NUMBER WHICH CHANGED FROM 06D133036H TO 06D133036K. I AM WORRIED MORE PEOPLE COULD HAVE THIS POTENTIALLY FATAL ISSUE DUE TO THE LACK OF CRAFTSMANSHIP SHOWN AT THAT DEALER. THE ISSUE COULD BE SWIFTLY COVERED UP IF THE CUSTOMER DOES NOT HAVE THE MECHANICAL INCLINATION TO VERIFY CORRECT WORK IS BEING PERFORMED ON THEIR VEHICLE.

Aug 11, 2020

TL* THE CONTACT OWNS A 2012 AUDI A6. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING FUEL, WHICH WAS IDENTICAL TO THE FAILURE LISTED IN NHTSA CAMPAIGN NUMBER: 15V19000 (FUEL SYSTEM, GASOLINE). THE VIN WAS EXCLUDED FROM THE RECALL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED FUEL LEAKING FROM THE INTAKE MANIFOLD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 66,000.

Jun 15, 2016

TL* THE CONTACT OWNS A 2012 AUDI A6. THE CONTACT STATED THAT FUEL FUMES APPEARED UNDER THE HOOD AND THROUGH THE AIR CONDITIONER VENTS. THE DEALER DIAGNOSED THE PRESENCE OF A FUEL LEAK. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 66,000. UPDATED 10/09/14*LJ THE DEALER STATED THE VEHICLE WOULD NOT COVERED UNDER WARRANTY BECAUSE THE FAILURE WAS NOT A RESULT OF DESIGN OR MANUFACTURING ISSUE. THE TECHNICIAN ADVISED A RODENT MUST HAVE CHEWED THROUGH THE FUEL LINES. THE CONSUMER DISAGREED. UPDATED 5/18/2015 *JS

Aug 28, 2014

+ 1 more complaint for this component

ENGINE

6 complaints

Greeting, I drove my car for a minor body repair and paint job at Midland Park Auto Body located at 158 Godwin Ave, Midland Park, NJ 07432 on March 22 2022. There were no signs on the dashboard for any services or repair when I dropped of the car. Warren the owner called me to let me know that the paint job was completed by had some bad news for me. The car would not start. He thought it was the starter that had malfunctioned. We decided to have the car inspected by Jack Daniels Audi of Paramus Service Center located at 16-01 McBride Ave, Fair Lawn, NJ 07410. I have had this car serviced there since I bought the car from them. James a senior technician called Warren and told him that the engine was shot. He was surprised and shocked that the engine ceased working. The was enough oil in the engine, car had been serviced regularly with them. They told me it would cost about $25,000 to replace the engine. They also told me that they would ask Audi Corporate to see if they can assist me with. It has been about 4 days , there has been no response from Audi. I started to search on the internet to see if other consumer had experienced this problem. I found several. Did Audi know if their engines were malfunctioning ? What would happen if this car stopped when I was driving on a highway? This is very serious . Hope to hear from your team soon.

Apr 04, 2022

I TOOK MY CAR IN FOR A RECALL REGARDING THE AFTER-RUN COOLANT PUMP ON DECEMBER 10TH TO 27,2019. THEY PERFORMED THE RECALL SERVICE. THEY CHARGED MY EXTENDED WARRANTY FOR THE SERVICE REPAIR. AT THE END OF JANUARY 2020 THE EPC LIGHT CAME ON AND ON 2/10/2020 THE AUDI DEALER INDICATED THAT THE AFTER-RUN COOLANT PUMP WAS DEFECTED BECAUSE IT WAS PLASTIC AND IT CAN CRACK EASILY WHICH IS WHAT HAPPENED AND THEY INDICATED THAT THEY REPLACED IT.THEY SUGGESTED THAT I HAVE A FLUSH OF THE FLUIDS AND I TOLD THEM I WOULD LOOK OUTSIDE OF THE DEALER FOR THESE SERVICES. ON 2/23/2020 THE EPC LIGHT CAME ON AGAIN. THIS TIME THE DEALER IS INDICATING THAT THERE WAS A BUILD UP OF DEBRIS AND IS CAUSING THE COOLANT PUMP TO MALFUNCTION. HOWEVER, THEY ARE STATING THAT THIS IS DUE TO MY NEGLIGENCE OF NOT FLUSHING THE FLUIDS. I ASKED WHY THE FLUID WOULD NOT HAVE BEEN CHANGED THE TWO TIMES THEY REPLACED THE COOLANT PUMP? THEY SAID THEY DO NOT FLUSH THE SYSTEM THEY ONLY PUT BACK WHAT WAS LOST DUE TO THE CHANGE OF PART. I TOOK MY CAR FOR A SECOND OPINION AND THE NEW MECHANIC CALLED THE AUDI DEALER TO GET A CLEAR UNDERSTANDING OF WHAT NEEDS TO BE REPAIRED. HE EXAMINED THE CAR AND REMOVED ALL PARTS IN QUESTION. HE INDICATED THAT THE AFTER-RUN COOLANT PUMP HAS A FILTER BAG THAT HAS BROKEN OPEN AND EXPELLED PELLETS THROUGHOUT THE ENTIRE COOLING SYSTEM. HE WILL NOW HAVE TO REPAIR THE ENTIRE COOLING SYSTEM TO ENSURE THAT THESE PELLETS ARE CLEARED OUT. HE INDICATES THIS IS BAD DESIGN ON THE MANUFACTURE AND THERE IS NO WAY ANYONE THE DEALER NOR HIM CAN WITH 100% CERTAINTY GET ALL THE PELLETS OUT. THESE PELLETS CAN STAY STUCK IN ANY COMPONENT OF THE COOLING SYSTEM AND DISLODGE AT ANY TIME AND CAUSE THE DAMAGE TO OCCUR AGAIN. CAN YOU PLEASE LET ME KNOW IF I CAN REQUEST REIMBURSEMENT FOR THE COOLANT PUMP RECALL EVEN THOUGH THEY HAVE ALREADY REPLACED IT ONCE?

Mar 04, 2020

2 PROBLEMS I HAVE AND I SEE MORE AND MORE PEOPLE HAVING IT, THE CHAIN RATTLE ON THE BACK OF THE ENGINE ON THE PASSENGER SIDE AND THE FLEX PIPE BRAKING AND MAKING THE CAR SOUND LIKE IT HAS A TIN CAN BOTH ON THE PASSENGER SIDE, THE PROBLEM WITH THE TIMING CHAIN RATTLE WHENEVER YOU START THE CAR MAKES IT SOUND LIKE A LOOSE HEAT SHIELD, I WENT AND CHECKED THE CAR AT MULTIPLE MECHANICS/DEALERSHIPS AND ALL KNOW THOSE ARE COMMON PROBLEMS WITH THE 3.0T A6 2012

Jul 06, 2018

TL* THE CONTACT OWNS A 2012 AUDI A6. THE CONTACT STATED THAT THE VEHICLE STALLED ON THE HIGHWAY AND WOULD NOT RESTART. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE FAILURE. THE VEHICLE WAS TOWED TO THE DEALER (AUDI OF HUNTINGTON, 363 E JERICHO TURNPIKE, HUNTINGTON STATION, NY 11746). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V619000 (ENGINE AND ENGINE COOLING), BUT THE RECALL WAS FOR A DIFFERENT MODEL VEHICLE. THE FAILURE MILEAGE WAS 114,000.

Feb 13, 2018

COLLANT VALVE LEAKED THROUGH WIRING HARNESS, ALLOWING COOLANT TO ENTER THE ENGINE CONTROL MODULE. THIS LED TO A SHORTING OF THE MODULE AND CAUSED A LOSS OF ALL POWER AND MOBILITY. THIS EVENT OCCURRED WHILE THE CAR WAS IN MOTION ON A CITY STREET.

May 24, 2017

+ 1 more complaint for this component

STEERING

4 complaints

Vehicle suffered sudden and total loss of power steering. Had just driven the car 5-10 minutes prior, came out to leave and had a message stating do not drive vehicle, steering defective. At that point the steering wheel felt locked in place and the vehicle was effectively a brick. This issue just happened yesterday and has not been to the dealership yet for diagnosis but I am a former automotive service manager (German specialist) and have connected my car to the VCDS system in order to retrieve the system failure codes. Error code was for the power assist motor. I then did some quick research online and saw dozens of other complaints from owners with the same issue. Thankfully most fail upon start up but I did come across one or two that reported having the issue after turning a corner and suddenly losing all power assist. This is a known issue for Audi and they sent letters to owners around June of 2021 stating that the issue was being covered under a 10 year or 120k mile warranty. That's nice if your vehicle happens to fail while under warranty but now that the time period is it, the burden of repairing this potentially dangerous system defect is on the owner and costs in excess of $4,000 at the dealer. Audi also requires the new unit to be coded to the vehicle via their ODIS system which means owners don't have the option of going to many other sources for a repair. Few shops can afford the monthly fees Audi charges for the ODIS equipment.

Jan 21, 2024

TL* THE CONTACT OWNS A 2012 AUDI A6. AFTER PARKING THE VEHICLE AND SHUTTING THE ENGINE OFF, THE VEHICLE WOULD NOT START THE FOLLOWING DAY AND THE MESSAGE "STEERING MALFUNCTION DO NOT DRIVE" WAS DISPLAYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. AUDI OF CLARKSBURG (1 STONEYBROOK RD, CLARKSBURG, WVA) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 164,000.

Dec 13, 2019

2012 AUDI A6 MY VEHICLE SUDDENLY WOULD NOT START. THE IGNITION DID NOT TURN ON. IT SAID "DO NOT DRIVE - STEERING DEFECTIVE" STEERING COULD NOT BE TURNED, GEARS COULD NOT BE SHIFTED. THE VEHICLE HAD TO BE TOWED USING DOLLY TOW TRUCK SINCE ALL THE WHEELS WERE LOCKED. THE DEALER SAID IT HAD A FAULTY STEERING CONTROL MODULE AND GAVE ME A VERY EXPENSIVE REPAIR BILL. THIS IS A SAFETY RELATED ISSUE AND IF THE STEERING LOCKS LIKE THIS ON THE HIGHWAY, THIS COULD LEAD TO SEVERE INJURY OR DEATH. ON THE INTERNET I FOUND MANY OTHER CUSTOMERS HAVING SIMILAR COMPLAINTS. SOME EXAMPLES BELOW: HTTPS://WWW.AUDIWORLD.COM/FORUMS/A6-S6-C6-PLATFORM-DISCUSSION-58/TRANSPONDER-STEERING-COLUMN-2834070/ HTTP://DOYLESTOWNAUTOSHOP.COM/A6-AUDI-STEERING-COLUMN-LOCK-PROBLEMS/ I KINDLY REQUEST NHTSA TO REVIEW THIS SAFETY ISSUE AND REQUEST AUDI TO FIX THE AFFECTED VEHICLES ASAP. THANKS.

Dec 11, 2017

STEERING IS NOTCHY AND UNSTABLE ON-CENTER AND SLIGHTLY OFF-CENTER. IT IS IMPOSSIBLE TO KEEP THE CAR STRAIGHT WHILE ACCELERATING, BRAKING OR AT CONSTANT SPEED. MUST CONSTANTLY CORRECT LEFT AND RIGHT MAKING THE CAR SWERVE UNCONTROLLABLY LEFT AND RIGHT. IMPOSSIBLE TO KEEP STRAIGHT. IT IS HAZARDOUS TO DRIVE. TOOK CARE TO DEALERSHIP. THEY REPLACED THE STEERING RACK BUT THE PROBLEM PERSISTS. I BELIEVE AUDI IS AWARE OF THE PROBLEM BUT HASN'T PROVIDED A SOLUTION. *TR

Mar 28, 2013

ELECTRICAL SYSTEM

3 complaints

WAS TOLD BY AUDI SOUTH ORLANDO THAT A WATER VALVE SEAPED COOLANT THROUGH THE CONNECTOR UP THROUGH THE WIRING AND INTO THE TRANS CONTROL MODULE CAUSING IT TO BURN OUT CAUSING A 14,000.00 CATASTROPHIC FAILURE.

Apr 30, 2020

TL* THE CONTACT OWNS A 2012 AUDI A6. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE STALLED WITHOUT WARNING. AFTER WAITING MINUTES, THE VEHICLE RESTARTED AND THERE WAS A SIGNIFICANT REDUCTION IN THE ENGINE POWER AND THE ACCELERATOR PEDAL WAS ENGAGED. THE FAILURE RECURRED FIVE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THE STARTER RELAY COULD HAVE POSSIBLY CAUSED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 66,000. THE VIN WAS UNAVAILABLE.

Jul 27, 2016

TL* THE CONTACT OWNS A 2012 AUDI A6. WHILE DRIVING 5 MPH, THE ENGINE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE ALTERNATOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 27,000.

Dec 02, 2014

POWER TRAIN

3 complaints

SHIFTS ROUGH FROM START THROUGH FIRST SET OF GEARS. FROM A STANDSTILL, UNDER NORMAL TRAFFIC CONDITIONS, NO MATTER WHAT SETTING THE CAR IS IN, THE TRANSMISSION HUNTS FOR THE CORRECT GEAR AND ROUGHLY SHIFTS FROM 1-2 OR 2-3. THIS ISSUE WAS SUPPOSED TO BE SETTLED BY THE CVT CLASS ACTION BUT AUDI IS REFUSING TO REPAIR/REPLACE. I HAVE COMPLAINED ABOUT THIS ISSUE SINCE 05-06/2014 AND FOR 9 TIMES SINCE UNTIL CPO WARRANTY AND EXTENDED WARRANTY LAPSED, NOW THEY FEEL THE PROBLEM WHEN BEFORE THEY COULD NOT AND DETERMINE THE TRANSMISSION NEEDS REPLACEMENT FOR $12,000.

Mar 23, 2020

COOLANT MIGRATION INTO THE WIRING HARNESS. THIS CAUSED THE VEHICLE TO SHUT DOWN ON THE INTERSTATE CREATING UNSAFE CONDITION. DEALER STATED THIS IS A KNOWN ISSUE WITH A COOLANT VALVE FAILING. CREATES FIRE HAZARD BY ALLOWING COOLANT INTO THE ELECTRICAL SYSTEM WHICH CAN THEN DESTROY THE ECU ON THE VEHICLE

Mar 05, 2020

I JUST HAD CHECK ENGINE LIGHT WHICH APERANTLY IS A BAD MECHATRONIC DEVICE. THANK GOD NOTHING BAD HAPPENED DURING DRIVING, HOWEVER WHEN I TALKED TO AUDI CORPORATE AND WAS TOLD IT WAS NOT ACOMMON PROBLEM AND THEY DONT WANT TO FIX IT. THE CAR IS 60K AND ALWAYS WAS TAKEN CARE IN DEALERSHIP SHOPS, ON TIME. USED ONLY 30 MILES A DAY AND ALWAYS KEPT INDORR BOTH AT MY WORK AND AT HOME. WHEN READING ONLINE ABOUT THIS PROBLEM I LEARNT THAT THIS IS A COMMON PROBLEM, AND AUDI APPARENTLY NOT TRYING TO COVER OR SOLVE IT. I AM ATTACHING DESCRIPTION OF THE PROBLEM FROM A WEBSITE (HTTPS://WWW.ECUTESTING.COM/COMMON-FAULTS/AUDI/AUDI-S-TRONIC-0B5-GEARBOX-MECHATRONIC-PROBLEM/) "THIS S-TRONIC TRANSMISSION UNIT FITTED TO HIGH PERFORMANCE AUDI'S, WITH THE 0B5 DL501 DIRECT SHIFT GEARBOX (DSG), IS A VERY COMMON FAILING MECHATRONIC CONTROL UNIT. INTERNAL COMPONENT BREAKDOWN OF THE S-TRONIC MECHATRONIC CONTROL UNIT WILL CAUSE A MULTITUDE OF SYMPTOMS ON THE VEHICLE BEGINNING WITH THE ILLUMINATION OF THE EPC (ELECTRONIC POWER CONTROL) AND PRNDS WARNING LIGHTS. THE RUNNING SYMPTOMS THAT A FAULT WITHIN THIS MECHATRONIC...AS THE S-TRONIC/0B5 GEARBOX MECHATRONICS FAILURE ADVANCES, THESE SYMPTOMS PROGRESS FURTHER INTO CRITICAL TRANSMISSION FAILURE: STICKING IN GEAR, DEACTIVATION OF HALF OF THE GEARS, NO REVERSE OR GEARS ABOVE FIRST. TYPICALLY, WHEN DEALING WITH THESE AUDI S-TRONIC GEARBOX PROBLEMS, MAIN DEALERSHIPS AND SPECIALISTS WILL SEEK TO PURCHASE AN EXPENSIVE REPLACEMENT OR REPAIR KIT DIRECT FROM THE MANUFACTURER, WHICH WILL ALSO INCUR CODING FEES. THE GLARING PROBLEM WITH THIS METHOD IS THAT THE MANUFACTURER OF THIS MECHATRONIC CONTROL UNIT HAS NOT YET RESOLVED THE ROOT CAUSE OF FAILURE AT FACTORY LEVEL, MEANING THAT ALL REPLACEMENTS AND REPAIR KIT COMPONENTS STILL HAVE THE UNDERLYING DEFECTS THAT WILL CAUSE MALFUNCTION, USUALLY OUTSIDE THE SHORT ONE-YEAR MANUFACTURER WARRANTY."

Aug 17, 2019

STRUCTURE

2 complaints

Dear Highway Safety Authority Officer I am writing to formally request an investigation into a potential safety concern involving structural rust on the engine subframe (engine cradle) of the Audi A6, particularly in models from 2012 There have been growing concerns among owners and independent mechanics regarding excessive and premature rust and corrosion affecting the structural integrity of the engine mounting frame. In some cases, this corrosion could potentially compromise the stability of the engine or the safety of the vehicle during operation. Given the importance of this component to both drivability and crash safety, this issue merits further inspection. I am bringing this to your attention in hopes that your office will investigate whether this represents a broader manufacturing or design defect, and if a recall or safety advisory might be warranted. For your reference, the vehicle in question is: Make/Model: Audi A6 Model Year: 2012 VIN : [XXX] Description of issue: Extensive rust to the frame and some cracks I am happy to provide additional documentation or photographs to assist in the review process. Thank you for your attention to this matter. Ensuring the structural safety of vehicles on the road is of utmost importance, and I appreciate your diligence. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Jul 28, 2025

6 CARS WERE DAMAGED BECAUSE HITTING POTHOLE ON VAN WYCK EXP NORTH BOUND CLOSE TO EXIT 13, 4 CARS TIRES BURST AND MY CAR'S LOWER MID SECTION GOT HIT RESULTING OF BREAKING TRANSMISSION OIL PAN AND HOSES. POLICE WAS CALLED AND POTHOLE WAS FIXED RIGHT AWAY AFTER THIS INCIDENT.

Jul 15, 2015

FUEL SYSTEM, GASOLINE

2 complaints

The contact owns a 2012 Audi A6. The contact stated while pulling out of the driveway, he smelled an abnormal fuel odor. The contact stated that the fuel odor became stronger while driving 65 MPH. There was no warning light illuminated. The contact stated that he pulled into a parking lot and opened the hood. The contact stated that he noticed that the fuel odor was coming from the engine. The vehicle was towed to an independent mechanic, where the check engine warning light illuminated. The mechanic determined that the check engine warning light had illuminated due to low pressure on the fuel rail, and the contact was informed that the supercharger needed to be removed for a more thorough inspection of the vehicle. The dealer was notified of the failure and informed the contact that the VIN was not included in a recall. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 15V019000 (Fuel System, Gasoline). The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 102,000.

Sep 19, 2023

The contact owns a 2012 Audi A6. The contact stated that while driving at an undisclosed speed, a fuel odor was detected. Upon inspection, the contact noticed there was a fuel leak coming from the fuel line connector. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN and quoted a price for the fuel line replacement. The failure mileage was approximately 120,000.

Feb 01, 2022

POWER TRAIN,ELECTRICAL SYSTEM

2 complaints

This needs to be heavily looked into. I see countless reports online and on NHTSA about "coolant" leaking onto components/wiring. Whatever it is, is definitely frying the electrical system. My info screen will state: "Transmission Malfunction: You can continue driving" and it'll go away a minute later, them beep again with the same message- then beep again- then go away- then come back again. etc etc etc. I recently a year or so ago got some coolant leak that was dripping on transmission wires below. I've seen this complaint too many times. Audi needs to investigate this issue and if this is a countless issue we need to be issued a proper TSB / recall. Here's some links to best help direct this issue: https://www.audiworld.com/forums/a6-c7-platform-discussion-194/obdii-code-p2753-anyone-2886141/page2/ https://www.audiworld.com/forums/a6-c7-platform-discussion-194/transmission-fluid-cooler-control-circuit-error-2886938/ https://www.audiworld.com/forums/a6-c7-platform-discussion-194/help-p2753-issue-2999672/ The codes I get occasionally are: TCU Code: 12448 and OBDII Code: P2753

May 27, 2022

ON MY CAR, THERE IS AN INTERNAL TRANSMISSION COOLANT VALUE THAT IS PART OF THE COOLING SYSTEM AND OBVIOUSLY, THAT COMPONENT ALSO HELPS KEEP THE TRANSMISSION TEMPERATURE IN CHECK. THE ISSUE WITH THIS DEFECTIVE PART IS THE VALVE MALFUNCTIONS CAUSING COOLANT TO PENETRATE THE TRANSMISSION CONTROL MODULE AND FROM THERE INTO THE WIRING HARNESS. WHEN THIS HAPPENS, IT IS A CATASTROPHIC MALFUNCTION OF THOSE COMPONENTS AND A POTENTIAL FIRE HAZARD. WATER AND ELECTRICAL DO NOT MIX WELL. PICTURES ARE ATTACHED. THE ROOT OF MY ISSUE IS THAT THERE IS NO WAY TO DETECT THAT THERE IS A PROBLEM WITH THE AUTOMOBILE UNTIL THIS MAJOR MALFUNCTION HAPPENS. IF THAT WERE NOT THE CASE, THE CONSUMER COULD AT LEAST HAVE THE CHANCE TO HAVE THE CAR SERVICED PREVENTING THIS HUGE EXPENSE AND POTENTIAL FIRE HAZARD. I HAVE AN EMAIL FROM THE SERVICE MANAGER ADMITTING THIS IS THE CASE. IN MY CASE. THE CAR RAN FINE. THEN JUST WENT HAYWIRE. THE SERVICE MANAGER SAID COOLANT GOT INTO THE CONTROL MODULE AND 'FRIED' THE MODULE AND WIRE HARNESS. THE PICTURES THAT ARE ATTACHED ARE FROM THE SAME INSTANCE I FOUND ONLINE AND NOT PICTURES FROM MY CAR. THIS IS A VERY SERIOUS ISSUE WITH THIS CAR. AUDI HAS TURNED ME DOWN TWICE TO FIX THIS POTENTIALLY COMBUSTIBLE PROBLEM. VERY SCARY.

May 10, 2019

SERVICE BRAKES

2 complaints

I PURCHASED THIS CAR IN JANUARY OF 2017 FROM AUDI (INTERNATIONAL AUTOS) OF ORLAND PARK, ILLINOIS. THE CAR WAS A CPO VEHICLE, AND WE ALSO PURCHASED AUDI CARE. WE LIVE IN CENTRAL ILLINOIS, AND WE DROVE THE CAR HOME 2 HOURS FROM THE DEALERSHIP. DURING THE DRIVE, WE NOTICED A VIBRATION WHEN BRAKING AT HIGHWAY SPEEDS. WE CONTACTED OUR LOCAL AUDI SERVICE DEPARTMENT, GROSSINGER MOTORS. THE BRAKES WERE WARPED, CAUSING THE VIBRATION. THEY IDENTIFIED THAT THE CAR HAD RECENTLY HAD THE PADS AND ROTORS REPLACED AT THE ORLAND PARK DEALERSHIP AND WERE STILL UNDER WARRANTY. RATHER THAN HAVING US MAKE THE FOUR HOUR ROUND TRIP, THEY REPLACED THEM AGAIN AT THEIR LOCATION. SINCE THEN WE HAVE HAD 2 MORE SETS OF ROTORS REPLACED, AND THE CAR IS BACK IN THE SHOP FOR THE FOURTH SET. THE WARRANTY COVERED THE FIRST 3 SETS, AS THEY HAD TO BE REPLACED WITHIN ONLY A COUPLE THOUSAND MILES OF EACH OTHER. THE LAST FRONT SET WAS DONE IN AUGUST OF 2017, AND LASTED UNTIL JULY OF 2018 - AROUND 10 THOUSAND MILES. THIS TIME, AUDI WILL NOT COVER THE BRAKES, THEY ARE REQUIRING ME TO PAY FOR THE PARTS AND LABOR, EVEN THOUGH IT IS THE SAME ISSUE AND IT HAS NEVER BEEN RESOLVED. IN THE MEANTIME, I HAVE READ COUNTLESS ONLINE BLOGS OF OTHER AUDI OWNERS WITH SIMILAR MODELS HAVING SIMILAR ISSUES. MY CAR HAS BEEN AT GROSSINGER/BLOOMINGTON NORMAL AUTO MALL NOW FOR ALMOST THREE MONTHS. IN PART DUE TO AUDI BLOCKING PURCHASE OF THE BRAKE ROTORS. THEY ARE IN LIMITED SUPPLY, IT WOULD APPEAR BECAUSE THEY ARE HAVING WIDESPREAD ISSUES WITH THEM. MY LOCAL DEALERSHIP HAS BEEN KIND ENOUGH TO PROVIDE A LOANER DURING THIS TIME, HOWEVER, AUDI WILL NOT STAND BEHIND THEIR VEHICLE/PARTS AND FIX THE PROBLEM. I HAVE OWNED NEARLY EVERY BRAND OF AUTOMOBILE FROM CHEVROLET TRUCKS TO BMWS AND PORSCHE 911, AND NEVER HAD ANY REPETITIVE BRAKE ISSUES SUCH AS THIS. BASED ON THIS EXPERIENCE I WILL NEVER PURCHASE ANOTHER AUDI VEHICLE.

Nov 09, 2018

BRAKES BARELY STOP CARE , ESPECIALLY AT LOW SPEED. POWER BRAKE FAILURE. *TR

Jun 11, 2012

AIR BAGS,ENGINE

2 complaints

TL* THE CONTACT OWNS A 2012 AUDI A6. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE) AND NHTSA CAMPAIGN NUMBER: 18V370000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATIONS IN JUNE AND JULY OF 2018. THE CONTACT SPOKE WITH AUDI CLEARWATER (18940 US-19 CLEARWATER, FL 33764, (888) 727-0742) SEVERAL TIMES AND REQUESTED PART INFORMATION; HOWEVER, THE DEALER STATED THAT PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE DEALER ALSO STATED THAT THEY DID NOT HAVE A TIME FRAME FOR WHEN PARTS WOULD BE AVAILABLE. THE MANUFACTURER ADVISED THE CONTACT TO CONTINUE TO CHECK WITH THE DEALER REGARDING PART AVAILABILITY. PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 18V229000 AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 18V370000.

Nov 07, 2018

TL* THE CONTACT OWNS A 2012 AUDI A6. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE SUDDENLY REDUCED SPEED TO APPROXIMATELY 15 MPH AND AN UNKNOWN MESSAGE WAS DISPLAYED. THE VEHICLE WAS TAKEN TO AUDI NORTH ATLANTA (11505 ALPHARETTA HWY, ROSWELL, GA) WHERE IT WAS DIAGNOSED THAT THE ENGINE CYLINDERS FAILED. THE VEHICLE WAS REPAIRED. THE VEHICLE LATER EXPERIENCED FREQUENT FAILURES TO START AND WAS TAKEN BACK TO THE DEALER WHERE IT WAS AGAIN DIAGNOSED WITH ENGINE FAILURE. THE VEHICLE WAS REPAIRED. IN ADDITION, THE PASSENGER SIDE AIR BAG SENSOR WOULD ILLUMINATE WHILE OPERATING THE VEHICLE, WHICH WAS A SAFETY CONCERN. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

Aug 10, 2018

FORWARD COLLISION AVOIDANCE

1 complaint

My ACC is not working - I bought the car like that, and the dealer knew about it but did not tell me about it and bought the case as is... I did everything to try to fix it and changed the parts but still not working.

Oct 09, 2021

ELECTRICAL SYSTEM,AIR BAGS,UNKNOWN OR OTHER

1 complaint

I TOOK MY VEHICLE TO REPAIR FOR 2 RECALLS ON 2/22/21, THE NEXT DAY 2/23/21 THEY CALLED ME TELLING ME THAT I HAVE TO PAY $ 550.00 FOR THE REPAIR. ACCORDING TO DOWNTOWN AUDI TECH THE ECU OF MY VEHICLE IS DEFECTIVE BECAUSE THEY CANNOT COMMUNICATE WITH THE VEHICLE'S COMPUTER, BEFORE TAKING THE VEHICLE TO REPAIR THE RECALLS IT WAS IN GOOD CONDITION SINCE I CHANGED THE OIL AND CONNECTED MY SCANNER TO RESET THE MAINTENANCE MESSAGE ON THE VEHICLE DASHBOARD. THIS IS ABSURD THAT THEY WANT TO SCAM THEIR CUSTOMERS. NOW THEY WANT TO GIVE ME THE VEHICLE WITHOUT REPAIRING THE RECALLS AND WITH LIGHTS ON ON THE DASHBOARD OF MY VEHICLE, THIS IS NOT ETHICAL OR PROFESSIONAL.

Feb 24, 2021

SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

1 complaint

TL* THE CONTACT OWNS A 2012 AUDI A6. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, A MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL INDICATING THAT THE COLLISION AVOIDANCE SYSTEM WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO D. PATRICK AUDI LOCATED AT 200 N GREEN RIVER RD, EVANSVILLE, IN 47715, WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.

Nov 19, 2020

STEERING,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

WHILE DRIVING ON HIGHWAY STEERING SYSTEM FAULTED, CAUSING LOSS OF POWER STEERING. RACK COMPLETELY FAILED. VERY VERY DIFFICULT TO TURN STEERING WHEEL. CAR ONLY HAS 124K MILES.

Apr 09, 2020

ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

RAN OBD READER MYSELF AND AT MECHANIC AND FOUND THE FOLLOWING; P0456 EVAP EMISSION CONTROL SYSTEM (VERY SMALL LEAK) | LEAK DETECTED AND P190F00 COOLANT PUMP FOR CHARGE PRESSURE COOLER | ELECTRICAL MALFUNCTION IN LOAD CIRCUIT. MECHANIC INFORMED THAT THE VEHICLE NEEDS A SOFTWARE UPDATE REGARDING THE P0456 CODE AS NO LEAK WAS FOUND. ALSO THAT ONLY AUDI PERFORMS THIS UPDATE. REGARDING THE P190F00 CODE INFORMED ME THAT THERE ARE SEVERAL RECALLS REGARDING THIS ISSUE AS IT HAS BEEN CAUSING SOME SEVERE SYMPTOMS SUCH AS ENGINE SHAKING, LOSS OF POWER, SQUEALING, WHINING NOISE NEAR OR AT TIMING BELT AREA AT START UP, DELAYED REACTION AT ACCELERATION ( TAKES A WHILE TO REACH DESIRED SPEEDS), TEMP GAUGE LOWERING DESPITE WARM UP, WARMING OF VEHICLE TAKING LONGER, UNABLE TO DRIVE OVER 30-40MPH AND RPM WON'T GO ABOVE 2000-2500 RPMS. ACCELERATION IS NOT AS RESPONSIVE AS IT SHOULD BE.

Mar 13, 2020

ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

UPON STARTING MY VEHICLE I NOTICED EXTENDED CRANKING. UPON DRIVING THE VEHICLE I NOTICED A FUEL ODOR, INITIALLY I THOUGHT IT WAS THE OLDER VEHICLE DRIVING IN FRONT OF ME. AFTER DRIVING APPROXIMATELY 4 MILES I REALIZED IT WAS MY VEHICLE. I THEN DROVE MY VEHICLE BACK TO MY HOUSE, AND HAD IT TOWED TO AUDI OF ALBANY DUE TO RECALLS THAT WERE OPEN. UPON INSPECTION THEY PERFORMED RECALLS, BUT INFORMED ME THE RECALL FOR THE ENGINE FUEL RAILS WAS PERFORMED JUNE 2015. THEY THEN TOLD ME THEY NEEDED TO CHARGE LABOR TO INSPECT THE ISSUE, TO WHICH POINT I TOLD THEM I AM AN ASE MASTER MECHANIC, AND I WILL FIGURE THE ISSUE OUT MYSELF. I THEN HAD THE VEHICLE TOWED TO MY GARAGE, WHERE I TOOK IT APART FOLLOWING THE RECALL PROVIDED ON YOUR WEBSITE. UPON INSPECTION I VERIFIED THAT THE INJECTOR SUPPORTS (P/N 06D133036K) LISTED IN THE RECALL (CODE 24AP) WERE NEVER REPLACED. THE INJECTOR SUPPORTS I REMOVED FROM MY VEHICLE ARE (P/N 06D133036H). AUDI HAS HAD MY VEHICLE NOW FROM 21NOV2018 UNTIL THE PRESENT. THEY WILL NOT VERIFY THAT THOSE PARTS WERE SUPPOSED TO BE REPLACED DURING THE RECALL, AND ALSO IF ANY OTHER PARTS WERE NEVER REPLACED. THEY HAVE CONTACTED ME AND TOLD ME MY FUEL INJECTOR FAILED CAUSING THE FUEL LEAK, AND EVERYTHING WILL BE COVERED. I BELIEVE MY INJECTOR FAILED (IF THAT IS THE TRUTH) DUE TO THE NON REPLACED INJECTOR SUPPORTS. THE INCORRECT GEOMETRY OVER TIME WOULD CAUSE STRESS ON THE INJECTOR, AND FOR IT TO CRACK. I ALSO QUESTION IF ANY SEALS WERE TRUTHFULLY REPLACED, OR IF THE RECALL WAS DONE AT ALL. I ALSO FEAR THAT THIS ISSUE MAY HAVE OCCURRED TO OTHERS WHO HAD THE RECALL PERFORMED THERE (LANGAN AUDI), AND ARE NOT MECHANICALLY INCLINED ENOUGH TO DISASSEMBLE THERE ENGINE AND FUEL SYSTEMS. THIS PROBLEM COULD HAVE CAUSED A FIERY DEATH FOR ME AND MY FAMILY IN THE CAR IF I WASN'T INCLINED ENOUGH TO REALIZE THE PROBLEM IS MY CAR AND NOT OTHERS AROUND ME.

Apr 01, 2019

ENGINE AND ENGINE COOLING,AIR BAGS,ENGINE

1 complaint

TL* THE CONTACT OWNS A 2012 AUDI A6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V229000 (ENGINE AND ENGINE COOLING) AND 18V370000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER (BRAMAN BMW WEST PALM BEACH, 2901 OKEECHOBEE BOULEVARD, WEST PALM BEACH, FL 33409, (561)-465-8293) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR

Jul 23, 2018

ENGINE AND ENGINE COOLING,AIR BAGS

1 complaint

TL* THE CONTACT OWNS A 2012 AUDI A6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING) AND AN UNKNOWN RECALL NOTICE PERTAINING TO THE AIR BAGS. THE CONTACT CALLED AUDI JACKSONVILLE AT 904-565-4000 (LOCATED AT 7230 BLANDING BLVD, JACKSONVILLE, FL 32244) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Jun 21, 2018

STEERING,FUEL/PROPULSION SYSTEM

1 complaint

TL* THE CONTACT OWNS A 2012 AUDI A6. THE CONTACT WAS UNABLE TO TURN THE KEY IN THE IGNITION AND START THE VEHICLE. THE "STEERING FAULT" MESSAGE APPEARED AND THE EPS WARNING INDICATOR FLASHED. THE FAILURE SEIZED THE STEERING WHEEL; THEREFORE, THE VEHICLE WAS TOWED TO AUDI MEADOWLANDS (425 ROUTE 3 EAST, SECAUCUS, NJ 07094, (201) 982-7056). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V781000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER ISSUED 53 TSBS FOR THE STEERING, BUT NO RECALL. THE MANUFACTURER WAS CONTACTED TO ADDRESS THE FAILURE AND THE RECALL REPAIR. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Mar 16, 2018

VISIBILITY

1 complaint

MY A6 SUNROOF SHATTERED, WHILE DRIVING ON 3-02-2018, ON THE HIGHWAY GOING TO MEMPHIS, TN *JS

Mar 12, 2018

ELECTRICAL SYSTEM,UNKNOWN OR OTHER

1 complaint

MY MIL ( MALFUNCTION INDICATOR LAMP ) CAME ON, IN MY AUDI A6 2012 ON 1/21/18. I MADE AN APPOINTMENT WITH MY AUDI DEALERSHIP ON 1/31/18. I WAS INFORMED THAT MY TRANS COOLANT VALVE WAS LEAKING INTO A WIRING HARNESS. THEY REPLACED MY N509 VALVE AND WIRING CONNECTOR. I FOUND A TECHNICAL SERVICE BULLETIN REGARDING THIS PROBLEM IN MY CAR AS WELL AS OTHER AUDI MODELS. THERE WAS A RECALL FOR THIS IN AUDI A8 2010-2013. ( I HAVE INCLUDED THESE IN THE FILES THAT I HAVE UPLOADED.) THE AFFECTED A8 VEHICLES HAVE A COOLANT VALVE LEAK ALLOWING COOLANT TO ENTER THE ENGINE CONTROL MODULE CAUSING A LOSS OF POWER OR THE ENGINE TO STALL. A VEHICLE STALL INCREASES THE RISK OF A CRASH. I HAD MY CAR REPAIRED AS MY WIFE DRIVES THIS CAR AND I CERTAINLY DID NOT WANT THE CAR TO STALL AND POSSIBLY HAVE A CRASH. IT SEEMS TO ME THAT THE AUDI A6 2012 SHOULD ALSO BE INCLUDED IN THIS RECALL. IF ANY ADDITIONAL INFORMATION IS NEEDED, PLEASE CONTACT ME.

Feb 04, 2018

ELECTRICAL SYSTEM,AIR BAGS

1 complaint

TL* THE CONTACT OWNS A 2012 AUDI A6. WHENEVER AN OCCUPANT WAS SEATED IN THE PASSENGER SEAT, THE AIR BAG WARNING INDICATOR ILLUMINATED AND THE AIR BAG OFF INDICATOR BELOW THE RADIO FLASHED. THE FAILURE OCCURRED FOR APPROXIMATELY THREE MONTHS. THE VEHICLE WAS TAKEN TO THE AUDI GRAPEVINE DEALER (1260 E STATE HWY 114, GRAPEVINE, TX 76051) WHERE IT WAS DIAGNOSED THAT THE POD SYSTEM NEEDED REPLACEMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: 180078683. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.

Jan 29, 2018

AIR BAGS,SEATS

1 complaint

THE PASSENGER AIRBAG IS NOT TURNED ON WHEN A PASSENGER SITS IN THE SEAT. THIS MEANS THE AIRBAG WILL NOT BE DEPLOYED IN THE EVENT OF AN ACCIDENT. TOOK THE CAR TO THE DEALER, THEY INDICATED THAT THE OCCUPANT DETECTION SENSOR LOCATED IN THE SEAT WAS NOT WORKING AND NEEDED TO BE REPLACED. MY CAR IS ONLY 5 YEARS OLD AND HAS 67,000 MILES. AS THIS IS A SIGNIFICANT SAFETY HAZARD WHICH COULD LEAD TO SEVERE INJURIES OR DEATH, AND GIVEN THE CAR'S RELATIVE LOW MILEAGE, I DO NOT UNDERSTAND HOW THE MANUFACTURER DOES NOT WARRANTY THIS FOR A LONGER PERIOD OF TIME. I WAS TOLD THAT IF I CHOSE TO HAVE THE DEALER REPLACE THE SEAT SENSOR, IT WOULD COST ME >$1,700.

Oct 17, 2017

EQUIPMENT

1 complaint

AUDI 2012 A6 #1 I TRIED TO FUEL MY CAR AND THE ACCESS DOOR TO THE GAS CAP WOULD NOT OPEN IN THE COLD WEATHER OF NOVEMBER 2016. I TRIED THE EMERGENCY PULL CORD IN MY TRUNK AND THAT WOULDN'T UNLOCK THE ACCESS DOOR EITHER? THE NEXT THING I DID WAS DRIVE HOME PRAYING THAT I WOULD NOT RUN OUT OF FUEL. I PARKED MY CAR IN MY WARM GARAGE AND AFTER ABOUT AN HOUR AND HALF I BANGED ON THE ACCESS DOOR A NUMBER OF TIMES AND IT FINALLY POPPED OPEN. THERE WAS NO EVIDENCE OF ICE OR WATER THAT WOULD HAVE PREVENTED THE DOOR FROM OPENING.. #2 THIS FAILURE HAPPENED AT LEAST 3 OR 4 TIMES BEFORE I HAD TO BRING MY CAR TO MY DEALER TO HAVE THEM GET THE ACCESS DOOR UNLOCKED. #3 THE DEALER HAD TO ORDER THE DOOR LOCK PART AND REPLACE THE ACCESS DOOR LOCK WHICH WHEN THEY FINISHED COST ME A RIDICULOUS $250.00! WHEN I CALLED AUDI CUSTOMER ADVOCATE, SHE DANCED AROUND MY QUESTION OF HOW MUCH SHOULD THAT REPAIR COST ME. I ASKED THE ADVOCATE HOW MUCH WOULD AUDI HAVE PAID THE DEALER IF MY CAR WAS STILL UNDER WARRANTY AND THEY WOULDN'T VOLUNTEER THAT INFO EITHER. IN CLOSING, I FIND THIS TO BE A SERIOUS DEFECT AND IT CAN ENDANGER LIVES IF A WOMAN WITH CHILDREN SHOULD RUN OUT OF FUEL AND HAVE NO WAY OF OPENING THE ACCESS DOOR. BTW, I HAVE THE DEFECTIVE LOCK AND THERE IS NO WAY THAT YOU CAN GET THE LOCK TO OPEN WITH THE PULL CORD. WHEN I SPOKE WITH THE SERVICE REP AT THE DEALERSHIP, SHE ADMITTED THAT THIS GAS DOOR LOCK MALFUNCTIONS ESPECIALLY IN COLD WEATHER. HOW CAN A MANUFACTURER GET AWAY WITH INSTALLING AN UNDEPENDABLE FUEL ACCESS DOOR LOCK AND NOT EVEN HAVE AN EMERGENCY PULL CORD THAT WILL OPEN THE DOOR NO MATTER HOW HARD YOU PULL ON IT?

Jun 21, 2017

ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE

1 complaint

WHILE DRIVING ON A SUNDAY, THE CAR REPORTED TRANSMISSION ISSUES BUT IT STATED WE COULD CONTINUE DRIVING. THE FOLLOWING DAY, THERE WERE MULTIPLE SYSTEMS FAILURE WARNINGS. THIS OCCURRED AT 54,000 MILES AND 49 MONTHS SINCE PURCHASE. THE CAR BEGAN TO LOSE POWER BUT WAS DRIVEN BACK TO THE DEALERSHIP. AFTER A LENGTHY PERIOD OF TIME, THE SERVICE MANAGER REPORTED THAT "COOLANT LEAK IN VALVE N82, COOLANT MIGRATED INTO HARNESS AND CONTAMINATED TRANSMISSION CONTROL UNIT, CAUSING NO COMM IN PWRTRAIN CAN; TSB2033806/7." THIS REPAIR REQUIRED REPLACEMENT OF MAJOR COMPONENTS AND EXTENSIVE LABOR COSTS. THE TOTAL COST WAS $9606 AND THE DEALER/AUDI VOLUNTARILY PAID $5391 OF THE COSTS

Mar 08, 2016

POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

1 complaint

O-RING FAILURE IN 2012 A6 3.0 CAUSED THE TRANSMISSION TO INTERNALLY LEAK FLUID CAUSING THE ELECTONIC SYSTEM TO GO BAD. ALL OF THE FOLLOWING LIGHTS CAME ON WHEN ISSUE STARTED. CHECK ENGINE LIGHT, GEARBOX, MIL TRAC CONTROL, MIL EPC, LIGHT AIRBAG MIL HI-SPEED COOLING FAN MIL TIRE PRESSURE WARNING LIGHT THE TRANSMISSION WOULD NOT SHIFT, MAJOR LACK OF POWER TO ENGINE. PARKING BRAKE WOULD ALSO ACTIVATE BY ITSELF. INSTRUMENT PANEL LIGHT UP LIKE A X-MAS, WHEN I PULLED OVER THE CAR SHUT OFF AND WOULD NOT TURN BACK ON.

Dec 17, 2015

POWER TRAIN,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

O-RING FAILURE IN 2012 A6 3.0 CAUSED THE TRANSMISSION TO INTERNALLY LEAK FLUID CAUSING THE ELECTONIC SYSTEM TO GO BAD. ALL OF THE FOLLOWING LIGHTS CAME ON WHEN ISSUE STARTED. CHECK ENGINE LIGHT GEARBOX MIL TRAC CONTROL MIL EPC LIGHT AIRBAG MIL HI-SPEED COOLING FAN MIL TIRE PRESSURE WARNING LIGHT THE TRANSMISSION WOULD NOT SHIFT, MAJOR LACK OF POWER TO ENGINE. PARKING BRAKE WOULD ALSO ACTIVATE BY ITSELF.

May 24, 2015

ELECTRICAL SYSTEM,VISIBILITY/WIPER

1 complaint

WINDSHIELD WIPERS CEASED TO WORK CREATING DANGEROUS SITUATION. DEALER DENIED EXPRESS WARRANTY CLAIM. WIRING ON WIPERS WAS SO FLIMSY AS TO APPARENTLY ALLOW A MOUSE TO CHEW THROUGH COATING. DEALER CHARGED OVER $640. TO REPLACE A $20 WIRE. SEVERAL E-MAILS AND CALLS TO AUDI OF AMERICA DID NOT BRING ANY ACTION. *TR

Dec 25, 2014

ENGINE AND ENGINE COOLING,POWER TRAIN

1 complaint

THE VEHICLE IS HAVING UNINTENDED EPISODES OF ACCELERATION. THEY OCCUR WHILE STOPPED OR AT REDUCED SPEEDS SUCH AS PULLING TO A STOP OR PARKING.

Jul 23, 2012

VEHICLE SPEED CONTROL

1 complaint

TL* THE CONTACT OWNS A 2012 AUDI A6. THE CONTACT STATED THAT WHILE SITTING AT A TRAFFIC STOP, BOTH THE BRAKE AND ACCELERATOR PEDALS WERE ERRONEOUSLY DEPRESSED SIMULTANEOUSLY. THE CONTACT STATED THAT BOTH PEDALS WERE TOO CLOSE IN PROXIMITY. THE VEHICLE WAS TAKEN TO THE DEALER AND THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED OR SERVICED. THE FAILURE MILEAGE WAS 5,800 AND THE CURRENT MILEAGE WAS 5,900.

May 04, 2012

2012 AUDI A6 Problems & Complaints

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