2013 AUDI A6 Problems

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Complaints Reported

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Complaints by Component

AIR BAGS

11 complaints

TL* THE CONTACT OWNS A 2013 AUDI A6. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE PASSENGER SIDE AIR BAG WARNING LIGHT WOULD REMAIN ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (AUDI STRATHAM LOCATED AT 58 PORTSMOUTH AVE, STRATHAM, NH 03885) WHO DIAGNOSED THAT THE PASSENGER OCCUPANT DETECTION SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT INDICATED THAT THE VEHICLE WAS PREVIOUSLY SERVICED UNDER THE NHTSA CAMPAIGN NUMBER: 18V370000 (AIR BAG) FOR THE SAME FAILURE BUT THE FAILURE HAD REOCCURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 73,000.

Aug 27, 2020

ON 3/6/2020, AUDI NORWELL, MA DIAGNOSED MY 2013 AUDI A6 WITH A PASSENGER OCCUPANT DETECTION SYSTEM (PODS) MALFUNCTION AND ALERTED OF A PODS SYSTEM PROBLEM BY ILLUMINATION OF THE AIRBAG MONITORING LIGHT AND BY THE STATUS OF THE PASSENGER AIRBAG OFF INDICATOR LIGHT. I WAS QUOTED $1,389.81 TO REPLACE/REPAIR, BUT ASKED IF THERE IS A RECALL ON THIS 'AIRBAG' RELATED ISSUE, SINCE IT HAS BEEN WELL PUBLICIZED ON THESE AUDI MODELS. UPON LOOKING UP MY VIN# IN THE RECALL DATABASE, WE DISCOVERED THE VIN# FOR THIS VEHICLE WAS NOT LISTED AS AN IMPACTED VEHICLE. HOWEVER, IT IS A 100% MATCH TO SAFTEY RECALL CODES: 74D5 OR 74D1 (SEE BELOW). I FILED A RECALL CASE WITH AUDI MANUFACTURING ON 4/21/2020, BUT THEY RESPONDED BACK ON 4/24/2020 THAT THERE WAS NOTHING THEY COULD DO IF THE VIN# IS NOT ON THE LIST. THUS FILING MY COMPLAINT WITH NHTSA. RECALL CODE: 74D5 SUBJECT: PASSENGER OCCUPANT DETECTION SYSTEM (PODS) AFFECTED VEHICLES: 2013 A6 DESCRIPTION: THE PASSENGER OCCUPANT DETECTION SYSTEM (PODS) CAN MALFUNCTION DUE TO STRESS/WEAR FACTORS AFFECTING AN INTERNAL CONNECTOR OR CONTACT RESISTANCE INCREASE AT BODY-SENSING MAT IN THE SEAT. IN THIS SITUATION, A FRONT PASSENGER SEAT OCCUPANT RISKS INJURY IN A CRASH BECAUSE A MALFUNCTIONING PODS MAY NOT MAKE THE CORRECT AIRBAG DEPLOYMENT DECISION FOR THE TYPE OF OCCUPANT SEATED THERE. RECALL CODE: 74D1 SUBJECT: PASSENGER OCCUPANT DETECTION SYSTEM (PODS) AFFECTED VEHICLES: 2013 AUDI A6 DESCRIPTION: IN AFFECTED VEHICLES WITH CLIMATE CONTROL SEATS (HEATED/COOLED), THE PASSENGER OCCUPANT DETECTION SYSTEM (PODS) CONTROL MODULE CAN MALFUNCTION DUE TO STRESS/WEAR FACTORS AFFECTING AN INTERNAL CONNECTOR AND/OR A BODY-SENSING MAT IN THE SEAT. SHOULD A MALFUNCTION OCCUR, VEHICLE OCCUPANTS WILL BE ALERTED OF A PODS SYSTEM PROBLEM BY ILLUMINATION OF THE AIRBAG MONITORING LIGHT AND BY THE STATUS OF THE PASSENGER AIRBAG OFF INDICATOR LIGHT.

Apr 26, 2020

TAKATA RECALL - MY AUDI DEALERSHIP STILL DOES NOT HAVE THE PARTS TO REPAIR THIS DEFECT. IT'S BEEN FIVE MONTHS. THIS IS UNACCEPTABLE.

Nov 17, 2018

TAKATA RECALL. WHILE STATIONARY, & STILL IN PARK, WITH AN ADULT IN THE FRONT PASSENGER SEAT, THE AIRBAG MONITORING LIGHT COMES ON TO ALERT ME THAT THE PASSENGER SEAT AIRBAG IS "OFF". SAFETY RECALL NOTICE RECD. JULY 2018. I HAVE NOT BEEN ABLE TO USE THE FRONT PASSENGER SEAT SINCE THEN DUE TO SAFETY REASONS. AUDI USA STILL TELLS ME TODAY, 4 MONTHS LATER, THAT THEY HAVE NO SOLUTION FOR THIS ISSUE, & NO EXPECTED DATE TO FIX THIS PROBLEM.

Nov 13, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 AUDI A6. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED AND REMAINED LIT FOR MONTHS. AUDI CHANDLER (7460 W ORCHID LN, CHANDLER, AZ 85226, (480) 470-7367) INSPECTED THE VEHICLE AND PROVIDED A DIAGNOSTIC INVOICE WITH A COST ESTIMATE, BUT HAD NOT SPECIFIED A PART NAME AND PART NUMBER. THE DEALER MADE NO MENTION OF ANY RECALLS ISSUED FOR THIS YEAR, MAKE, AND MODEL VEHICLE PERTAINING TO THE AIR BAGS. THE VEHICLE WAS LATER INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V370000 (AIR BAGS). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.

Nov 09, 2018

+ 6 more complaints for this component

ENGINE

6 complaints

OVER HEATING CAUSED BY THERMOSTAT STICKING. THIS PROBLEM WAS COMMON ON THE 2.0 AUDI A6 WHICH WAS RECALL. THE CAR OVERHEATS EVERY TIME I DRIVE. ALSO, I HAD A SPARK PLUG END IP IN THE CYLINDER CAUSING DAMAGE TO THE INNER WALL OF THE ENGINE.

Jan 27, 2021

IN LATE DECEMBER 2017 OUT OF NOWHERE, MY CAR BEGAN TO DISPLAY THE WARNING, 'TURN OFF ENGINE AND CHECK COOLANT LEVEL' (PHOTO ATTACHED) ; THIS WAS VERY ALARMING AS I TAKE VERY GOOD CARE OF MY CAR AND HAVE HAD ALL OF THE REQUIRED MAINTENANCE DONE AT THE DEALERSHIP. I IMMEDIATELY CALLED AND HAD AN APPOINTMENT SCHEDULED AT THE DEALER. JUST A FEW DAYS LATER ON JANUARY 5, 2018 I TOOK MY CAR IN FOR SERVICE AND WAS TOLD THAT THE WATER/COOLANT PUMP NEEDED TO BE REPLACED (ATTACHED). UNFORTUNATELY, I FELT THAT THE COST WAS TOO MUCH AT THE DEALER AND I TOOK MY CAR TO A REPUTABLE MECHANIC IN THE AREA WHO REPLACED THE WATER/COOLANT PUMP. TO MY SURPRISE IN SEPTEMBER 2018, AUDI ANNOUNCED A RECALL FOR THE WATER/COOLANT PUMP. TO MY UNDERSTANDING, THIS MEANS THAT THEY ARE LIABLE FOR ANY DAMAGED PUMP. WITH THAT BEING SAID, I WOULD ASSUME THAT ANY ISSUES RELATED TO THE PUMP SHOULD ALSO BE COVERED UNDER THAT RECALL. AS NOTED ON MY SERVICE MEMO FROM THE AUDI DEALERSHIP WHEN I HAD MY CAR INSPECTED FOR THE WARNING 'IF NOT REPLACED, THE ENGINE'S COOLING SYSTEM WILL NOT BE OPERATING EFFICIENTLY AND AT THE PROPER TEMPERATURE RESULTING IN CATASTROPHIC ENGINE DAMAGE.' IN FEBRUARY 2018, A LITTLE OVER A MONTH AFTER HAVING MY CAR'S WATER/COOLANT PUMP REPAIRED, THE CAR STARTED TO IDLE WHEN I TRIED TO PULL OUT OF MY DRIVE WAY. NOT EVEN A BLOCK AWAY AND THE CHECK ENGINE LIGHT FLASHED ON AND OFF AND THE CAR CUT OFF WHILE DRIVING AND STOPPED IN THE MIDDLE OF THE STREET. I WAS SO SCARED, BUT RELIEVED THAT I WAS NOT HIT BY ANOTHER CAR. I WAITED A FEW MINUTES AND WAS ABLE TO GET IT BACK TO MY HOME WHERE I IMMEDIATELY HAD IT TOWED TO MY MECHANIC WHO TOLD ME I NEEDED TO REPLACE THE ENGINE. I DIDN'T HAVE HIM DO THE REPAIRS, BUT I THEN HAD IT TOWED TO THE AUDI DEALER WHO TOLD ME THE SAME THING, TO REPLACE THE ENGINE.

Jan 18, 2019

TL* THE CONTACT OWNS A 2013 AUDI A6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUDI SHREWSBURY (780 BOSTON TURNPIKE, SHREWSBURY, MA 01545, (508) 581-5800) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Nov 15, 2018

VEHICLE BEGAN SHAKING, DRIVING VERY ROUGH AND CHECK ENGINE LIGHT CAME AND EPC LIGHTS CAME ON THE DASH. CAR WAS NOT DRIVABLE. THIS HAPPENED LESS THAN TWO MONTHS AFTER I HAD THE WATER PUMP REPLACED FOR LEAKAGE AND FAILURE (WHICH HAS NOW BEEN RECALLED). I BELIEVE THE TWO ARE CONNECTED, BUT AUDI CHARGED ME A TO REPLACE THE ENGINE. I FEEL THAT THE ENGINE FAILURE WAS A DIRECT LINK TO THE ISSUE WITH THE PUMP.

Nov 02, 2018

EXCESSIVE OIL CONSUMPTION. UNDER NORMAL DRIVING CONDITIONS, THE ENGINE LIGHT CAME ON TO ADD 1 QUART OF OIL 3,000 MILES BEFORE THE NEXT SERVICE INTERVAL. ONLY 22,000 MILES ON THE CAR.

Sep 15, 2015

+ 1 more complaint for this component

STEERING

6 complaints

2013 AUDI A6. CONSUMER WRITES IN REGARDS TO POWER STEERING FAILURE. *LD *TR

Mar 26, 2019

WHEN I PASSED A PUDDLE, THE WATER SPLASHED. THEN A WARNING CAME OUT AND ASK ME DO NOT DRIVE THE VEHICLE.AFTER THAT IT WAS TOWED TO AUDI, THEY SAID THEY NEED TO CHANGE THE STEERING RACK

Apr 25, 2018

I GOT A MESSAGE ON MY WASH IT SAID "STEERING DETECTIVE DO NOT DRIVE". MY STEERING WHEEL GETS HARD AND MOVES ON ITS OWN SOMETIMES. IT DOES IT INTERMITTENTLY IN ANY CONDITION OR DRIVING SPEED.

Mar 18, 2018

TL* THE CONTACT OWNS A 2013 AUDI A6. WHILE BACKING THE VEHICLE OUT OF THE DRIVEWAY AT 5 MPH AND ATTEMPTING TO TURN LEFT, THE VEHICLE FAILED TO TURN. THE CONTACT PULLED BACK INTO THE DRIVEWAY, TURNED OFF, AND RESTARTED THE VEHICLE. A "DO NOT DRIVE VEHICLE STEERING FAILURE" WARNING MESSAGE APPEARED. THE CONTACT SHUT OFF THE VEHICLE AND CALLED THE DEALER AND THE MANUFACTURER. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL MECHANICAL POWER STEERING MODULE FAILED. THE POWER STEERING CONTROL MODULE AND THE STEERING GEAR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 30,400.

Feb 25, 2016

TL*THE CONTACT OWNS A 2013 AUDI A6. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL SEIZED AS THE STEERING WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED TWO TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC MAGNETIC STEERING NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000. UPDATED 04/08/15*LJ

Feb 24, 2015

+ 1 more complaint for this component

UNKNOWN OR OTHER

4 complaints

My sunroof exploded on the expressway and caused the glass to shatter both inside the vehicle sunroof vent and the exterior sunroof

Aug 25, 2023

I start getting coolant leak and it was at Audi dealership. Nothing was done just today get biger leak and took to shop and they say my water pump is broken. I think this is part of Audi A6 2013 water oump problems. Need to fix it

Sep 24, 2021

I AM CURRENTLY THE OWNER OF A 2013 AUDI A6. I HAVE RUN INTO SOME SIGNIFICANT DIFFICULTIES TRYING TO SELL MY CAR BECAUSE OF TWO RECALLS, RECALL 74D5 (PASSENGER OCCUPANT DETECTION SYSTEM) AND RECALL 19N4 (OVERHEATING ELECTRIC COOLANT PUMP) THAT HAVE BEEN ISSUED FOR MY CAR. WHEN I HAVE HAD THE CAR APPRAISED AT MY LOCAL AUDI DEALERSHIP AND AT TWO PROMINENT USED CAR DEALERSHIPS, ALL OF THE ESTIMATES WERE MUCH LOWER ($3,000-$6,000) THAN THE VALUE OF THE CAR ACCORDING TO KELLEY BLUE BOOK. THE REPRESENTATIVES MENTIONED THAT THEY ARE UNABLE TO SELL THIS PARTICULAR VEHICLE BECAUSE IT HAS RECALLS FOR WHICH A REPAIR IS NOT YET AVAILABLE. THUS, THE CAR MUST BE SENT DIRECTLY TO AUCTION. IT IS NOT FAIR THAT I AM NOW LOSING MONEY ON MY VEHICLE BECAUSE OF THE NEGLIGENCE OF THE CAR MANUFACTURER AND BECAUSE OF DEFECTS IN THEIR DESIGN. I AM CONCERNED ABOUT THE SAFETY OF THE VEHICLE. THE RECALL NOTICE CLEARLY STATES THAT THE PASSENGER OCCUPANT DETECTION SYSTEM MAY MALFUNCTION, AND IF THIS OCCURS, 'DO NOT ALLOW ANYONE TO USE THE FRONT PASSENGER SEAT'IN THIS SITUATION, A FRONT PASSENGER SEAT OCCUPANT RISKS INJURY IN A CRASH BECAUSE A MALFUNCTIONING PODS SYSTEM MAY NOT MAKE THE CORRECT AIRBAG DEPLOYMENT DECISION FOR THE TYPE OF OCCUPANT SEATED THERE.' THE RECALL FOR THE COOLANT PUMP STATES THAT 'A SHORT CIRCUIT OR OVERHEATING WITHIN THE ELECTRIC COOLANT PUMP MAY LEAD TO A VEHICLE FIRE.' I FEEL FEARFUL ABOUT USING THE CAR, ESPECIALLY SINCE THERE IS NO REPAIR AVAILABLE. IT IS AN INCONVENIENCE TO NOT BE ABLE TO USE THE FRONT PASSENGER SEAT WITHOUT FEAR THAT THERE MAY BE A MALFUNCTION AND/OR TO USE THE CAR IN GENERAL BASED ON THE POSSIBILITY OF AN ELECTRIC FIRE. I AM NOT SURE OF THE PROPER COURSE OF ACTION TO RECTIFY THIS MATTER, BUT I WOULD LIKE TO BE ABLE TO SELL THIS VEHICLE AT A FAIR PRICE SO I CAN SET MY MIND AT EASE ABOUT THE PERSONAL SAFETY OF THOSE WHO OCCUPY THE CAR.

Aug 21, 2018

LANE CHANGE ASSIST GIVES ERROR MESSAGE ON THE DASHBOARD AND TURNS OFF.

Sep 15, 2015

ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

3 complaints

CAR IS LEAKING & BURNING OIL AND IS HAVING ELECTRICAL PROBLEMS OPEN SHORT TO GROUND I ONLY HAD THE CAR 2 MONTHS THE FUEL SYSTEM IS MALFUNCTIONING MY ENGINE LIGHT & MY EPIC LIGHT IS ON SMOKE IS COMING COMING FROM THE ENGINE & THE ENGINE IS SHAKING ROUGHLY & THESE ARE SOME OF THE RECALLS BUT THERE SAYING THE RECALLS HAVE ALREADY BEEN TAKING CAR OF BUT SEEMS LIKE THE PROBLEM IS REOCCURRING. I WAS IDLED IN A PARKING LOT WHEN THIS PROBLEM STARTED. I FEEL LIKE THIS IS A SAFETY ISSUE AND MY CAR COULD POSSIBLY CATCH FIRE.

Nov 20, 2020

MY CAR WAS STATIONARY AND OIL IS LEAKING FROM THE ENGINE MY FUEL SYSTEM IS MESSING UP. ALSO I'M HAVING ELECTRICAL PROBLEMS CYLINDER 1 MISFIRE OPEN GROUND OR SHORT TO GROUND CIRCUIT .

Nov 19, 2020

ISSUES WITH ELECTRICAL CABLES MORE THAN ONCE, ALSO FUEL EXHAUST ISSUE AND COOLING SYSTEM. VEHICLE STATIONARY AND OR DRIVING UNDER 50 MILES.

Nov 16, 2019

FUEL/PROPULSION SYSTEM

3 complaints

STRONG GASOLINE ODOR INSIDE THE CAR WHILE BEING DRIVEN AND WHILE PARKED INSIDE MY GARAGE RESULTING FROM FUEL PUMP LEAK. ODOR IS WORSE WHEN FUEL TANK IS FULL.

Apr 09, 2020

START SMELLING GASOLINE AND EVERY DAY WAS WORSE. I BRING THE A6 FOR THE RECALL BUT I JUST REALIZE THAT AUDI DID THE 20AR BUT I REMEMBER PRIOR TO THIS RECALL THE CAR HAD THE 24BZ . I TRIED TO CALL THEM AND MY VIM SOES NOY SHOW FOR THIS RECALL . THE A6 IS WITH AUDI LIVERMORE THEY WANT ME TO PAY TO UNMOUNT THE GAS TANK TO PROCEDURE WITH A DIAGNOSTIC. I JUST KNOW THAT MY CAR IS LEAKING GAS AND NO RESPONSE THAT WHY TGIS HAPPEND THE CAR OR THE TANK HASN'T RECEIVED A DAMAGED AT ALL SO HOW THIS HAPPEND . OTHER OPTION THAT AUDI WANT IS CHARGE 3500 FOR FIX AND THEY PAY THE 20% WICH ITS NOT RIGHT . WHY THIS AUDI A6 2013 3.0 DOESN'T MATCH LIKE THE OTHER A6 FOR THE RECALL REPAIR U CAN LOOK VIDEO AND PHOTOS ON THIS LINK HTTPS://WWW.DROPBOX.COM/SH/SBQ6UF4L11HI6BO/AADHNWHAL8XKVQPLDVHMLJ8UA?DL=0

Oct 10, 2018

FUEL HOSE APPEARS TO HAVE DETERIORATED FROM THE INSIDE. SMALL PINHOLE LEAK APPEARED AND ALLOWED FOR GASOLINE TO SPILL ONTO HOT ENGINE. CURRENT VOLKSWAGEN RECALL 24BZ DOES NOT APPEAR TO INCLUDE MY VIN, ALTHOUGH CHARACTERISTICS ARE EXACTLY AS DESCRIBED IN RECALL. I BELIEVE THE RECALL NEEDS TO BE EXPANDED TO INCLUDE MY VIN. THE VEHICLE WAS IN MOTION AND THE STRONG SMELL OF GASOLINE STARTED TO PERMEATE THROUGH THE CABIN. AS I INVESTIGATED THE CAUSE, I FOUND THE CRACK IN THE FUEL HOSE. SUBSEQUENTLY, I CUT THE HOSE AT THE FAILURE POINT AND FOUND DEEP CRACKS ALL ALONG THE INTERNAL LAYER OF HOSE, OUTER LAYER APPEARED IN TACT EXCEPT WHERE THE HOLE EMERGED.

Feb 15, 2017

AIR BAGS,SEATS

3 complaints

THE PASSENGER AIRBAG SENSOR GOES OFF AND ON WHILE I'M DRIVING, EVEN WHEN THE SEAT IS EMPTY. I KNOW THERE IS A RECALL ON THIS, BUT THE DEALERSHIP IS TELLING ME MY CAR ISN'T COVERED. I FALL UNDER THE YEAR AND MAKE OF THE RECALL, WHY ISN'T MY CAR COVERED?

Aug 06, 2018

TL* THE CONTACT OWNS A 2013 AUDI A6. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG SENSOR PERIODICALLY DISENGAGED AND THE AIR BAG WARNING INDICATOR DIMMED WHEN THE PASSENGER SEAT WAS OCCUPIED. THE VEHICLE WAS TAKEN TO AUDI SHREWSBURY (780 BOSTON TURNPIKE, SHREWSBURY, MA 01545, PHONE NUMBER: (888) 699-9619) WHERE IT WAS DIAGNOSED THAT THE FRONT PASSENGER SEAT NEEDED TO BE REMOVED TO INSTALL A NEW SEAT SENSOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE CONTACT WOULD HAVE TO PAY OUT OF POCKET FOR THE REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

Sep 29, 2017

AUDI REPLACED PODS MODULE IN FRONT PASSENGER'S SEAT, WHICH MONITORS IF THERE IS AN OCCUPANT IN THE SEAT AND THIS TRIGGERS THE AIRBAG ACTIVATION. AFTER THIS REPLACEMENT MY FRONT PASSENGER SEAT SENSOR STARTED MALFUNCTIONING. IT SEEMS TO BE WORKING FINE WHEN MY HUSBAND SITS THERE (ABOUT 170 LB.), BUT IT WOULD NOT FUNCTION WHEN I WAS OCCUPYING THE SEAT (ABOUT 128 LB.). THE DEALER MADE TWO MORE ATTEMPTS TO CORRECT THE ISSUE. THEY FINALLY ASKED ME TO TRY THE SEAT WITHOUT WEARING MY LONG COAT IN WHICH CASE THE SENSOR SEEMED TO WORK CORRECTLY. THE FINAL CONCLUSION WAS THAT IN ORDER FOR THE AIRBAG SENSOR TO ACTIVATE, LIGHTER PASSENGERS NEED TO TAKE THEIR LONG COATS OFF. THIS IS A LAUGHABLE SUGGESTION THAT AIRBAG FUNCTION IS CONTINGENT ON THE TYPE OF COAT THE PASSENGER IS WEARING. I CONTACTED AUDI USA CUSTOMER SERVICE. THEY IN TURN CONTACTED THE DEALERSHIP AND CAME BACK TO ME WITH THE SAME CONCLUSION THAT THE SEAT PERFORMS UP TO MANUFACTURER'S STANDARDS. I ASKED WHERE IN THE OWNER'S MANUAL THERE IS A NOTE THAT THE PASSENGERS MUST NOT WEAR LONG COATS IN ORDER FOR CRUCIAL SAFETY FEATURE SUCH AS AIRBAG TO FUNCTION CORRECTLY. I ALSO ASKED REPEATEDLY TO EXPLAIN TO ME WHY THIS PROBLEM ONLY PRESENTED ITSELF AFTER THE RECALLED PART WAS REPLACED, TO NO AVAIL. AT THIS POINT AUDI REFUSES TO TAKE NECESSARY STEPS TO FIX THE PROBLEM WHICH THEY CREATED. AUDI SHOULD BE HELD LIABLE FOR ABANDONING THE CUSTOMER WHEN THERE IS A POTENTIALLY SERIOUS SAFETY ISSUE INVOLVED.

May 30, 2016

EXTERIOR LIGHTING

1 complaint

When the turn signal is activated to go RIGHT, the turn indicator flashes LEFT (both the arrow on the instrument panel and the exterior lights). Since the driver is not consciously looking at the dash, this causes an unexpected lane change and dangerous (and illegal) lane change. There are no warning lights that there is an error/problem. This is an intermittent but frequent problem and replicable. I have not taken the issue to the dealer but research suggests that the turn signal stalk must be replaced. Searching online, I see that other Audi A6, for various years, have this problem. I also recently learned that Hyundai vehicles were recalled for this same issue. Hopefully you can look into it to see. Thank you.

Nov 19, 2025

AIR BAGS,ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

IT WAS RECENTLY BEGAN TO LEAK FUEL FROM THE TOP OF THE ENGINE CLOSE TO THE WINDSHIELD. THEN THE WHOLE CABIN SPECIALLY IN THE FRONT WHERE THE STEERING WHEEL BEGAN TO HAVE BAD VIBRATION DURING REVERSED, AND IDLE, ALSO WHEN THE AC IS ON. THEN THERES THE AIRBAG FOR THE PASSENGER, THE LIGHT IS ON, IT USED TO SAY '"OFF" THEN WHEN THE SEAT IS USED IT WILL SHUT OFF. NOW IT JUST STAYS ON. LAST IS THE AC COMPRESSOR SEEMS TO BE RATTLING LIKE A BOLT IS LOOSE. ALL THE RECALLS HAVE BEEN HAPPENING WITH MY AUDI AND STILL MY VIN IS NOT INCLUDED.

Sep 28, 2025

TIRES

1 complaint

The contact owns a 2013 Audi A6 equipped with Kumho Tires, Tire Line: Solus Majesty, Tire Size: 245/45/VR18, DOT Number: 127W2YCJ9. The contact stated that the vehicle had been taken for maintenance and the independent mechanic observed that the driver's and passenger’s side front tires tread was separating from the tire. The contact stated that all four tires had been replaced 3 months prior. The contact was informed by the independent mechanic that the rear tires were also showing signs of tread separation. The dealer was not contacted. The manufacturer was not notified of the failure. The approximate vehicle failure mileage was 115,000. The tire failure mileage was 5,000.

Nov 12, 2024

SERVICE BRAKES,ENGINE,LANE DEPARTURE

1 complaint

I had my coolant system repaired before I found out there was a recall now my thermostat went bad. My brakes need to be replaced too much and my screw for my radio and system display stopped working every time you change fees it pops

May 13, 2023

FUEL SYSTEM, GASOLINE

1 complaint

The contact owns a 2013 Audi A6. The contact stated that after returning to the parked vehicle, the vehicle failed to start after several attempts. The contact stated that the temperature gauge and check engine warning lights were illuminated. The vehicle was towed to the residence. The contact performed a diagnostic on the vehicle and retrieved fault codes for the temperature gauge and fuel delivery system. The vehicle was not taken to an independent mechanic or local dealer to be diagnosed or repaired. The contact was made aware of NHTSA Campaign Number: 17V781000 (Fuel System, Gasoline) however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The approximate failure mileage was 122,000.

Jan 05, 2023

STEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER

1 complaint

Steering Rack Assist has a recall for my car because my steering locked up. Audi replaced the recall part two times. the first didnt work after the second time it works but now they cant reset the check engine lights, TPMS, Steering Fault do not drive it says, ECS Fualt, Stability Fault, Child Safety Lock Fault etc. Dealer told they did everything they could even flew in an Audi Engineer still cant reset anything and that they exceeded the cars value in man hours to figure out what is the issue. Now they tell me the car is drivable but my question is, is it safe for me to accept it like that and risk something happening while driving and the steering locking up or any other problems that may arise but I wouldn"t know because of the other alarms may override the current alarm that may pop up. My insurance said they wouldnt accept the car back in that condition because its a recall issue related and that Audi needs to address this but in just getting the run around. My car has been at the dealer for about 6 months trying to figure it out. Now they tell me "You brought your car because steering was locked up wasnt able to drive and now the car is drivable and the only thing we cant clear are the alarms that i mentioned above but it is drivable its just like an oil change alarm that you do the oil change but we just cant reset it so its kinda the same thing" they told me that and i was like okay. No is not the same i said, my question is is this even safe to accept and risk something happen and get into an accident because of the steering lock up. Now they wont even take my wife audi because has the same recall that needs to be replaced. the only way they replace it is till it happens. So they waiting for my wifes car to lock up while driving and not have control of car and crash especially if my kids are with her because she takes them to school. What do i do please help? I also requested the total estimate to see how much I owe and they will not send it to me.

Jan 12, 2022

POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

1 complaint

I OWN A 2013 AUDI A6 AROUND 77K MILES. I GOT THE CEL AND BROUGHT IT TO THE DEALER. THERE IS AN INTERNAL TRANSMISSION COOLANT VALUE THAT IS PART OF THE COOLING SYSTEM AND OBVIOUSLY, THAT COMPONENT ALSO HELPS KEEP THE TRANSMISSION TEMPERATURE IN CHECK. THE ISSUE WITH THIS DEFECTIVE PART IS THE VALVE MALFUNCTIONS CAUSING COOLANT TO PENETRATE THE TRANSMISSION CONTROL MODULE AND FROM THERE INTO THE WIRING HARNESS. WHEN THIS HAPPENS, IT IS A CATASTROPHIC MALFUNCTION OF THOSE COMPONENTS AND A POTENTIAL FIRE HAZARD. WATER AND ELECTRICAL DO NOT MIX WELL.

Sep 23, 2020

SERVICE BRAKES,ENGINE

1 complaint

VACUUM PUMP OIL LEAK (06J145100G). 76K MI, FOUND VIA MULTI POINT INSPECTION ON 10/25/18 (AUDI OF HONOLULU). VEHICLE PROD DATE: 07/2012, ENGINE CODE: CAEB, TRANSMISSION: 0BK, QUATTRO AWD. THE VACUUM PUMP, LOCATED AT THE REAR OF THE ENGINE IS LEAKING MOTOR OIL. EITHER THE INTERNAL SEALS OF THE PUMP OR GASKET IS FAULTY. MOTOR OIL IS LEAKING ONTO THE EXHAUST, TRANSMISSION, FIREWALL INSULATION, ENGINE BELLY PAN, TRANSMISSION MOUNTS/CROSSMEMBER, TRANSMISSION BELLY PAN, AND LOWER REAR OF ENGINE. UNDER MODERATE BRAKING, WHITE SMOKE WOULD APPEAR FROM UNDER THE HOOD (PRESSURE FORCING THE OIL THROUGH THE PUMP SEALS, WHICH THEN LEAKED ONTO THE EXHAUST.) BRAKING POWER IS SOMETIMES DIMINISHED DUE TO LACK OF VACUUM POWER TO BRAKE BOOSTER (AIR LEAK). AFTER SHUTTING OFF ENGINE (AFTER NORMAL DRIVING), A BURNT SMELL WOULD APPEAR (WHOLE CARPORT WOULD SMELL). EST COST OF PARTS + LABOR, $1K(AUDI OF HONOLULU). VEHICLE IS LESS THAN 10 YEARS OLD AND OUT OF WARRANTY. I'M HIGHLY CONCERNED OF A POTENTIAL FIRE HAZARD AND REDUCED BRAKING ABILITY.

Nov 11, 2018

POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

RECALL 74D5 (PASSENGER OCCUPANT DETECTION SYSTEM) THAT HAS BEEN ISSUED FOR MY CAR. IVE HAD MY CAR APPRAISED AT MY LOCAL AUDI DEALERSHIP AND AT TWO PROMINENT USED CAR DEALERSHIPS, WERE MUCH LOWER ($3,000-$6,000) THAN THE VALUE OF THE CAR ACCORDING TO KBB.THE REPRESENTATIVE AT THE AUDI DEALERSHIP MENTIONED THAT THEY ARE UNABLE TO SELL THIS PARTICULAR MAKE AND MODEL OF VEHICLE BECAUSE IT HAS A RECALL FOR WHICH A REPAIR IS NOT YET AVAILABLE. THUS, THE DEALERSHIP MUST SEND THE CAR DIRECTLY TO AUCTION RATHER THAN PREPARING IT FOR RESALE. I DONT THINK IT'S FAIR THAT I'MLOSING MONEY ON MY VEHICLE BECAUSE OF THE NEGLIGENCE OF THE CAR MANUFACTURER AND BECAUSE OF DEFECTS IN THEIR DESIGN. I AM CONCERNED ABOUT THE SAFETY OF THE VEHICLE. THE RECALL NOTICE CLEARLY STATES THAT THE PASSENGER OCCUPANT DETECTION SYSTEM MAY MALFUNCTION, AND IF THIS OCCURS, 'DO NOT ALLOW ANYONE TO USE THE FRONT PASSENGER SEAT'IN THIS SITUATION, A FRONT PASSENGER SEAT OCCUPANT RISKS INJURY IN A CRASH BECAUSE A MALFUNCTIONING PODS SYSTEM MAY NOT MAKE THE CORRECT AIRBAG DEPLOYMENT DECISION FOR THE TYPE OF OCCUPANT SEATED THERE.' I FEEL FEARFUL ABOUT USING THE CAR, ESPECIALLY SINCE THERE IS NO REPAIR AVAILABLE. IT IS AN INCONVENIENCE TO NOT BE ABLE TO USE THE FRONT PASSENGER SEAT WITHOUT FEAR THAT THERE MAY BE A MALFUNCTION. NOTICE: THIS E-MAIL MESSAGE AND ALL ATTACHMENTS TRANSMITTED WITH IT MAY CONTAIN LEGALLY PRIVILEGED AND CONFIDENTIAL INFORMATION INTENDED SOLELY FOR THE USE OF THE ADDRESSEE. IF THE READER OF THIS MESSAGE IS NOT THE INTENDED RECIPIENT, YOU ARE HEREBY NOTIFIED THAT ANY READING, DISSEMINATION, DISTRIBUTION, COPYING, OR OTHER USE OF THIS MESSAGE OR ITS ATTACHMENTS IS STRICTLY PROHIBITED. IF YOU HAVE RECEIVED THIS MESSAGE IN ERROR, PLEASE NOTIFY THE SENDER IMMEDIATELY BY TELEPHONE (281-649-3000), AND DELETE THIS MESSAGE AND ALL COPIES AND BACKUPS THEREOF. THANK YOU.

Aug 27, 2018

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE

1 complaint

FOR CUPLE DAYS WHEN EVER I TURN ON THE AC I CAN SMELL LIKE SOMWTHING IS BURNING N TOOK IT DEALER THEY COUDNT FIND OUT WHAT IS GOING ON N RECENT I FOUND OUT ITS RECALL AND I HAVE 6 MONTH BABY I DONT FEEL SAFE TAKING HIM IN THAT CAR AND I TRY TAKING BACK TO AUDI DEALER IN FREMONT TO SELL THY WONT TAKE IT SAYING IT HAS RECAL N ALL

Jul 10, 2018

ENGINE AND ENGINE COOLING

1 complaint

TL* THE CONTACT OWNS A 2013 AUDI A6. WHILE DRIVING AT AN UNKNOWN SPEED, SMOKE COULD BE SEEN COMING FROM THE ENGINE COMPARTMENT. THE ENGINE OVERHEATING WARNING INDICATOR ILLUMINATED DURING THE FAILURE. THE DEALER (AUDI VALENCIA, 23923 CREEKSIDE RD, VALENCIA, CA 91355, (661) 735-1778) INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE COOLANT PUMP FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 61,871. *TT

Jul 02, 2018

Fire: 1

AIR BAGS,SEAT BELTS

1 complaint

THE PASSENGER SEAT BELT AND PASSENGER AIRBAG CONSTANTLY BEEPS - THE PASSENGER AIRBAG AND SEAT BELT BEEPS WHEN THE VEHICLE IS IN MOTION AS WELL AS IF THE VEHICLE IS STATIONARY. IT BEEPS WHEN I'M ON THE STREETS, HIGHWAY AS WELL AS TURNING IT'S A CONSTANT BEEPING SOUND AND IT LIGHTS UP WITH AN ORANGE COLOR.

Jun 12, 2018

WHEELS,UNKNOWN OR OTHER

1 complaint

BETWEEN 35 AND 60 MPH I HEARD A NOISE FROM THE FRONT OF THE VEHICLE, IT IS A BUZZING, HUMMING, WHISTLING, WHINING SOUND. AFTER SEVERAL TRIPS TO THE CAR REPAIR SHOP, I WAS REFERRED TO TIRE SHOP. AFTER 3 TRIPS TO THE TIRE SHOP, TIRE BALANCE AND AFTER BUYING ALL NEW TIRES AND ALIGNMENT. IT WAS RECOMMENDED THAT I REPLACE THE FRONT WHEEL BEARINGS. I WENT HOME AND DID SOME RESEARCH ON THE INTERNET I FOUND THAT I MAY HAVE FAULTY WHEEL BEARING OR BEARINGS. THERE IS A SERVICE BULLETIN ON AUDI YEARS 2009-2016 CARS.COM ' VEHICLES AFFECTED BY SERVICE BULLETIN: 2009 AUDI A4, 2010 AUDI A4, 2011 AUDI A4, 2012 AUDI A4, 2013 AUDI A4, 2014 AUDI A4, 2015 AUDI A4, 2016 AUDI A4 2009 AUDI A5, 2010 AUDI A5, 2011 AUDI A5, 2012 AUDI A5, 2013 AUDI A5, 2014 AUDI A5, 2015 AUDI A5, 2016 AUDI A5 2009 AUDI A5 CABRIOLET, 20AUDI Q510 AUDI A5 CABRIOLET, 2011 AUDI A5 CABRIOLET, 2012 AUDI A5 CABRIOLET, 2013 AUDI A5 CABRIOLET, 2014 AUDI A5 CABRIOLET, 2015 AUDI A5 CABRIOLET, 2016 AUDI A5 CABRIOLET 2009 AUDI Q5, 2010 AUDI Q5, 2011 AUDI Q5, 2012 AUDI Q5, 2013 AUDI Q5, 2014 AUDI Q5, 2015 AUDI Q5, 2016 AUDI Q5 2012 AUDI A6, 2013 AUDI A6, 2014 AUDI A6, 2015 AUDI A6, 2016 AUDI A6 2012 AUDI A7, 2013 AUDI A7, 2014 AUDI A7, 2015 AUDI A7, 2016 AUDI A7 2011 AUDI A8, 2012 AUDI A8, 2013 AUDI A8, 2014 AUDI A8, 2015 AUDI A8, 2016 AUDI A8 THE PROBLEM: BETWEEN 35 AND 75 MPH, A NOISE CAN BE HEARD IN THE FRONT OF THE VEHICLE, DESCRIBED AS A BUZZING, HUMMING, WHISTLING, WHINING, GRINDING, HOWLING, AND/OR DRONING. THIS IS DUE TO A FAULTY WHEEL BEARING OR BEARINGS. CORRECTIVE ACTION: DEALERS WILL REPLACE AFFECTED WHEEL BEARINGS. I CONTACTED THE DEALER AND THEY SAID THEY CAN REPLACE FOR A FEE. THERE IS OBVIOUSLY ENOUGH VEHICLES AFFECTED, THIS SHOULD BE A RECALL AND THERE SHOULD NOT BE A FEE.

May 09, 2018

ELECTRICAL SYSTEM,UNKNOWN OR OTHER

1 complaint

WHEN I WAS DRIVING, WE SMELLED BURNING OF RUBBER BUT THOUGHT THAT IT MUST BE FROM OUTSIDE. HOWEVER AFTER DRIVING OF ANOTHER 3-4 MILES, SUDDENLY SMOKE STARTED TO COME OUT FROM AIR VENT MAINLY ON DRIVER AND WINDSHIELD SIDE INSIDE OF CABIN. I STOPPED CAR AND TURNED OFF. I TOOK IT TO NEARBY GARAGE AND THEY CHECKED ANY LEAKAGE OF FLUID THAT CAN CAUSE BURNING BUT CAN'T FIND IT WHICH INDICATES THAT PROBLEM OF SHORT CIRCUIT AND MAY NEED TO RESEARCH MORE. IN THE NIGHT, WHEN I TRIED TO TURN CABIN LIGHTS ON, IT DIDN'T WORK WHICH NOW CLEARLY SHOWS THAT IT'S INCIDENT OF SHORT CIRCUIT THAT CAUSE INSIDE LIGHTS DOME, READING AND OTHER LIGHTS OFF. I WAS LUCKY THAT IT DIDN'T CAUGHT FIRE AND BURNED DOWN MY CAR. HOWEVER THIS NEEDS TO BE INVESTIGATED. I WILL APPOINTMENT WITH DEALER AND SEE IF I CAN GET PICTURES OR DOCUMENTATION ON THE DETAILS

Oct 13, 2017

Fire: 1

AIR BAGS,STRUCTURE,ENGINE

1 complaint

I WAS ENTERING MY GARAGE AND THE CAR KEPT ACCELERATING. I SLAMMED INTO ANY FRONT WALL DOING LOTS OF DAMAGE TO THE STRUCTURES IN AND OUT AS WELL AS TO MY BODY. MY CAR WAS TOTALED. MY FIRST ACCIDENT EVER AND THE SCARIEST MOMENT OF MY LIFE. I HAVE HAD PRIOR ACCELERATION/DECELERATION ISSUES WITH THIS CAR. ON AT LEAST 6 OCCASIONS, I WAS GOING DOWNHILL APPROACHING A STOP SIGN AND THE CAR SEEMED TO STOP RESPONDING (STEERING, BRAKING, ENGINE) AND YET THE RPM'S WERE GONG HIGHER AND THE ENGINE WAS RACING. VERY FRIGHTENING SINCE YOU DID NOT KNOW WHAT WOULD HAPPEN NEXT!!! *TR

Oct 11, 2014

Crash: 1

Injuries: 1

AIR BAGS,EQUIPMENT

1 complaint

HAD A FRONTAL CRASH AS I WAS TRYING TO CLICK IN THE SAFETY BELT WHILE IN MOTION. THE IMPACT WAS SEVERE ENOUGH THAT MY HEAD WENT FORWARD AND CRACKED THE WINDSHIELD INJURING MY FOREHEAD. I LOST CONSCIOUSNESS FOR 30 MINUTES. THIS WAS A NEW CAR (115 MILES) AND NONE OF THE MULTIPLE AIRBAGS WENT OFF. TRIED TO HAVE AUDI EXPLAIN TO ME WHY NONE OF THE AIRBAGS WENT OFF AND I GOT 2 NONSENSICAL REASONS (ONE SALESPERSON SUGGESTED THAT THEY DID NOT GO OFF BECAUSE THE SAFETY BELT WAS NOT ENGAGED, A CUSTOMER REPRESENTATIVE RELATED TO ME SOME MYSTERIOUS ANGLE - 30 DEGREES FROM THE MIDLINE OF THE CAR- WHERE AN IMPACT WOULD NOT ACTIVATE AIR BAGS (!) . I WAS ALSO GIVEN A LECTURE REGARDING THE SAFETY OF AUDI CARS. I ASKED THEM TO TEST THE FRONT ACCELEROMETERS IN THE CRASHED CAR BUT THEY DID NOT SEE ANY POINT IN DOING IT. I HAVE SEEN A RECALL FOR THE CURTAIN AIR BAGS OF LAST YEAR A6 MODEL. IT SEEMS THAT THE SENSORS OF THE 2013 A6 I WAS DRIVING DO NOT FUNCTION RELIABLY AND DO NOT GUARANTEE THE SAFETY OF THE DRIVER. *TR

Aug 12, 2013

Crash: 1

Injuries: 1

4.3/5.0

78 reviews

Where to Find VIN for Problems Check

To check for problems and complaints on your 2013 AUDI A6, you'll need the VIN number. Find your VIN in one of these 4 common locations.

Where to Find VIN Number on 2013 AUDI A6 for Problems Lookup - Dashboard, Door Jamb, Engine Bay, Documents

Understanding VIN Structure for Problem Reports

Each character in your 2013 AUDI A6 17-digit VIN helps identify specific complaints and problems affecting your vehicle model.

2013 AUDI A6 VIN Structure for Complaint Verification - WMI, VDS, Check Digit, Model Year, Plant Code

How to Check 2013 AUDI A6 Problems in 3 Steps

Locate Your VIN

Find the 17-character VIN on your 2013 AUDI A6 dashboard (visible through windshield), door jamb, engine bay, or vehicle documents.

Review by Component

Browse owner-reported complaints organized by vehicle component (engine, transmission, brakes, electrical) to identify common issues and problem patterns for this model year.

Check Safety Issues

Review crash and fire incidents for each component to assess safety concerns. Contact your AUDI dealer or report problems to NHTSA at SaferCar.gov.

Frequently Asked Questions

How many problems does the 2013 AUDI A6 have?

The 2013 AUDI A6 currently has 52 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2013 AUDI A6?

The most common problems reported for the 2013 AUDI A6 are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2013 AUDI A6 problem data come from?

All problem and complaint data for the 2013 AUDI A6 comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

How do I report problems with my 2013 AUDI A6?

You can report safety problems with your 2013 AUDI A6 directly to NHTSA at SaferCar.gov or call 1-888-327-4236. Your complaint helps identify patterns and may lead to recalls or investigations.

Where can I find my VIN to check problems?

Your 2013 AUDI A6 VIN is located in 4 places: (1) Dashboard near windshield on driver's side, (2) Driver's door jamb sticker, (3) Engine bay, (4) Vehicle registration and insurance documents.

Is the 2013 AUDI A6 reliable?

Reliability can be assessed by reviewing the number and severity of owner complaints for the 2013 AUDI A6. Check complaints by component, crash reports, and fire incidents above to evaluate potential issues and problem patterns.