How many problems does the 2019 AUDI A6 have?

The 2019 AUDI A6 currently has 104 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2019 AUDI A6?

The most common problems reported for the 2019 AUDI A6 are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2019 AUDI A6 problem data come from?

All problem and complaint data for the 2019 AUDI A6 comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

2019 AUDI A6 Problems

ELECTRICAL SYSTEM

40 complaints

Audi is aware of the starter-alternator issue which is documented in Audi's Emissions Service Action Code: 27BQ dated 4/30/24. Audi didn't communicate this to the effective users until October 2024. I personally experienced the defect in my starter-alternator on 10/21/24 and proceeded to have my car repaired.

Oct 24, 2024

The car gave me a written error message on the dashboard that there was an electrical system malfunction. I thought to myself, "Gotta get that checked out. Let's see if it goes away." I drove a short distance home and parked. The next day I began to drive to work. I got the electrical system malfunction message again. I decided to pull into a parking lot and make an appointment to get it fixed by the dealer. Then, I began to drive back home (didn't want to risk driving to work). The car then gave me a new message that the electrical system was not working and to pull over safely. I drove for 30 or so more seconds as all the systems began to shut down. The car completely stopped within a minute or 2 of the error message, stranding me in the middle of the road. It was impossible to shift it into neutral to safely move it. If I had been driving on the highway, it would have been REALLY bad! There was almost no time to get the car to a safe spot and no chance to put it into neutral to move it. The car has since been diagnosed with a faulty generator that needs to be replaced.

Dec 26, 2023

A yellow warning light went on stating"electrical system malfunction" start/stop is not working. Within 5 miles a red warning light went on that stated pull over when safe then within 100 yds multiple warnings went off and i lost power steering, power brakes etc. I was able to get stopped but the car would not start nor was I able to even put it in neutral to have it towed. I researched the issue and it seems to be a well known issue with the alternator. There has been several state lawsuits in regards to the issue. But no recalls or information sent to owners.

Dec 26, 2023

First sign of the vehicle is shaking and making noise while driving over 65mph. A few days later, the tire pressure warning was on. The next day, electric system malfunction light was on, advising me to contact service center. At the same day, steering function light was on and it was stiff to drive the vehicle. A few miles down the road, engine shuts off, and was unable to restart.

Oct 27, 2023

Red start/stop malfunction light, then Electical System yellow light malfunction, then Red light Electical System safely stop vehicle all with 2-3 min while driving in normal city conditions

Sep 27, 2023

+ 35 more complaints for this component

UNKNOWN OR OTHER

7 complaints

The car was purchased in 2019, brand new from Audi dealership. Last service showed a serious issue: REPLACE WATER PUMP VACUUM LINES WITH SOLENOIDS AND VACUUM RESERVOIR. Dealership claims out of warranty and wants to charge $5000. VW settled class action lawsuit with consumers due to faulty water pump, and there is a Technical service bulletin dated 11/21/2023 that states the water pump leaks coolant and needs to be repaired. Consumer should have been made aware that vehicle was at risk of faulty water pump that could have been replaced at time of bulletin issue because it would have been under the 4 year mark.

Aug 17, 2024

The backup camera intermittently does not engage, instead only displaying the stock car silhouette, without any camera footage of the current surroundings. This prevents the driver from being able to see anything behind the car and presents a safety hazard when backing up. It presents an additional distraction hazard because it requires the driver to either manually engage the camera using the vehicle's MMI, or to put the car in another gear and then again in reverse to engage the camera. After multiple unsuccessful attempts to have the dealership find and fix the problem over three years, I was told a software update was performed, which is the same fix for a current recall for other models with the same problem. I have only had the car back from the dealership for a week now, but I have not yet experienced the problem with the backup camera.

Dec 22, 2023

Sunroof glass spontaneously and randomly cracked and exploded.

Nov 18, 2023

The rear backup camera frequently does not come on when the car is in reverse and backing up.

Jun 20, 2023

Multiple warnings indicating to contact dealer (Lane departure, adaptive cruise control, collision avoidance, etc) then 1 minute later transmission failure and engine failure imminent.... pull over immediately and contact dealer. I turned into a road off main highway within a minute of the last two warnings and as I turned, my center MMI went blank then my electronic dash went blank, transmission went into neutral and the engine died all within a few seconds. Fortunately I was able to coast to a stop in the parking lot.

Jan 13, 2023

+ 2 more complaints for this component

ELECTRICAL SYSTEM,ENGINE

6 complaints

Electrical fault dash warnings (steering, transmission, braking and many other things too numerous to mention came on while driving the car and it went into limp mode and forced the car to stop and would not restart. The car had to be towed to the dealership where they diagnosed the problem to be the "alternator" which is more accurately what is known as the "belt starter generator" BSG. The BSG runs the start stop feature of the car and charges the mild hybrid 48v battery system that runs many of the critical features of the vehicle. They do not have the part in stock and do not know how long it will take to get in. I understand that there is NOT an upgraded part available that will fix this issue, only the same part that they are continuing to put on all of the V6 engine models since 2019 to today. The A6,7 and A8 and Q5,7 and Q8 models in particular are being affected. This is an extremely dangerous problem that has not been remedied by Audi/VW to this point and the NHTSA should issue a recall.

Dec 13, 2023

1 / 2 · Purchased 2019 Audi A6 Prestige sedan in August 19, 2023 Issue #1: Transmission Issue · Day after purchase, transmission error appeared on dashboard during highway driving · Car acted up a little, so quickly got off highway and drove home. Emotionally scared · Called tow company to haul to dealership the next day · In the shop for few days and didn’t have a replacement vehicle. · Also got some message about air bags · I have email communication about these issues with Audi Issue #2: Three safety recalls and periodic electrical warnings between 2019-2022 including... · Inaccurate fuel level indicator o 6-7 months between recall notice and fix o Consistently thinking about range #3: Issue Alternator · 6/22: Warning message appeared on dashboard indicating battery issue, take for service · Friday, 6/23: Took to an widely recognized car shop (specializing in imported vehicles) close by to check it. Mechanic summarized that the alternator voltage output is low. Battery test good. · Recommendation was to replace alternator. Car shop couldn’t get replacement due to supply backlog. o 1:00 PM: On the drive back on highway, frequent warning messages appeared on dash and the car suddenly started accelerated/decelerating. Immediately pulled onto the breakdown lane. o 2:30 PM: After 1.5 hours, Tow truck came to pickup vehicle and take it home o 2:30 – 4: Struggled to get car started to pull off trailer. Completely drained battery packs and kept reengaging the parking brake to prevent the car going in neutral (even manually). It took oil and shaking the car to slide it back onto the driveway. o Scheduled service appointment for Tuesday 6/27 · Saturday, 6/24: Called tow company to haul vehicle to the dealership. Estimated time for tow truck haul, roundtrip to dealership was 2.5 hours of morning. I had complained audi and they have informed me that they cannot do anything or reimburse for expenses. I have spent over $700 and put my life at risk.

Jul 29, 2023

While driving the vehicle states that there was an electrical fault and to contact a service center. This was associated with a loss of drive power that made handling more difficult. A dealer advised me this morning that this is a common issue.

May 22, 2023

A warning message appeared that there is an electrical system problem. I arranged to bring to dealer for service the next day. While driving to dealer, multiple malfunction messages appeared on dashboard. Eventually all displays went black and shortly thereafter the engine stopped. I rolled to a stop. Car was dead. Audi stated it needs a replacement starter/generator. Very dangerous as it happened to me on an interstate. My research shows that this is a not uncommon problem.

Dec 10, 2022

While driving on an interstate highway, an electrical fault warning appeared. 5 minutes later, a series of warnings appeared pertaining to a whole host of Audi systems, and I suddenly lost power to the car. I coasted off the highway to the shoulder, where the car died. I was told by the dealership that the issue is a generator, and that it's a common issue affecting A6s. It was truly disconcerting to lose power, without much warning, when driving.

Dec 07, 2022

+ 1 more complaint for this component

POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

5 complaints

The car gave me electrical malfunction warning while driving on the highway, then all the screens turned black, and the car completely shut down while driving. The steering was still working, although heavier than usual, and the breaking also worked. The car slow down to a complete stop at the shoulder of the highway. This was very concerning, and thankfully happened close on exit with a shoulder at the side in which I was able to park the car.

Jan 28, 2024

Starter warning followed by electrical system malfunction, these were followed by Multiple warning lights (Lane departure, adaptive cruise control, collision avoidance, etc) then 1 minute later transmission failure and engine failure imminent.... pull over immediately and contact dealer. I turned into a road off main highway within a minute of the last two warnings and as I turned, my center MMI went blank then my electronic dash went blank, transmission went into neutral and the engine died all within a few seconds. Fortunately I was able to coast to a stop.

May 26, 2023

Two miles from home all sorts of electrical malfunction warning ️ lights appear. Too many to list here. Then car completely stops and all electricals shut down. This happened in the middle of a very busy three lane 45mph main artery. Stuck in gear, unable to push off side of road. After ten minutes or so of cars zooming around us, it started enough to get off road to safe place. Waited 4 hours in freezing cold for tow truck. Very scary incident for my wife and me, as we are in our 70s. Towed to my local Audi dealer. The problem seems to be with the “Starter Alternator” and is a national problem with 1000s of affected owners. Was told 29 vehicles are ahead of mine for replacement and that it could be weeks before parts are available. One car family and no loaners available and there talking weeks / months to repair.

Mar 01, 2023

While driving my 2019 Audi A6 Premium Plus I received error messages: "electrical system malfunction contact service", then "start stop system malfunction contact service", then "electrical system malfunction stop vehicle safely". I went on an Audi owner internet forum and read about others with the same errors. Reports from others indicated that in about 40 miles from the first message appearing, all systems will completely shut down including the engine while you are driving. This could leave you stranded in the roadway if you are not able to pull over in time and requires a tow; the vehicle cannot be relied upon to get you to a service center at that point. My vehicle was in a parking lot at the time for a few hours. I was able to start the vehicle. It presented the first two messages immediately. I was able to drive another 10 minutes to arrive at home safely. On my way home the check engine light came on and as I got to my driveway "electrical system malfunction stop vehicle safely" appeared again. Two days have passed (where I did not operating the vehicle anymore) and I've now had the vehicle towed to my Audi dealer / service center. My service advisor called me back this afternoon saying that they confirmed starter / generator / alternator needs to be replaced. The alternator (only) is now on order for me with no ETA. He said the last one they fixed with this issue took 42 days. He said he has 6 vehicles on the lot with the same issue. This issue appears to be popping up for all early builds that has the Audi 48v MHEV (mild hybrid battery system). Other owners report they needed their 48v and sometimes 12v batteries replaced. As I mentioned earlier they only ordered the alternator at this point; I'm worried that my batteries cannot be trusted after this issue as apparently the cells in the 48v become unstable after entering this state.

Dec 27, 2022

Multiple warnings indicating to contact dealer (Lane departure, adaptive cruise control, collision avoidance, etc) then 1 minute later transmission failure and engine failure imminent.... pull over immediately and contact dealer. I turned into a road off main highway within a minute of the last two warnings and as I turned, my center MMI went blank then my electronic dash went blank, transmission went into neutral and the engine died all within a few seconds. Fortunately I was able to coast to a stop in the parking lot. Flatbed towed to dealer who stated most likely the generator between the lithium battery bank and gas engine failed. They have seen several in this year for A6 and A7's with mild hybrid engines. I'm lucky to be in low volume traffic as there was no power to indicate to drivers around me that my engine quit and not even turn signals worked.

Nov 18, 2022

STEERING,ELECTRICAL SYSTEM,ENGINE

4 complaints

Yellow battery indicator light came on while driving car in 35 degree weather after a week of sitting in garage (holidays). I pulled over, read the manual and it said this could cause battery light to illuminate. I called the dealership service to ask them, they said possible reason. I decided to drive across city to dealership, 25 minutes away. On HOV lane, red warning lights flashing to pull over then 5 seconds later everything went black. No electrical, no engine, car died. VERY DANGEROUS!! Read later that this has been happening on Audi A6 (& other models) for 2+ years. Towed to dealership and they have had 1.5 weeks and still not fixed.

Jan 16, 2025

This is my SECOND entry/complaint regarding the same EXTREMELY DANGEROUS steering malfunction. While driving my 2019 A6 (this time alone) in heavy rain the same warning message was displayed. The warning stated: steering malfunction, please stop the vehicle!. At which point the power steering locked-up & the engine powered down. As a result, I was unable to steer the vehicle. One again I was able to exit the highway safely. Being close to home with only a few turns, I was able to “limp” the car home, parked in my driveway and contacted Audi. Currently it’s at Nyack Audi awaiting service on Monday 9/11. This is a huge safety issue and needs to be addressed. Doing a bit of online research & reading countless Audi blogs, I found out this to be a common issue with other Audis while driving in the rain. Fist time this occurred was 6/16/22, driving a 2016 S6. Tracking # for that entry is 11543563

Sep 09, 2023

The car displayed a warning that the electrical system had a fault and to contact service. I then contacted service and they said to drive it to the dealer as it sounded like a known issue with the generator/starter and 48V system. On the way to the dealership, the warnings continued and then various systems began shutting down, including the steering and the transmission. I was going at a relatively slow speed on a side street at the time, which was fortunate, as the car locked up all four wheels and had no steering and the engine quit. Thankfully it was a side street. If this was a major street or highway, it quite likely could have caused a serious accident or injury. In contacting Audi USA, they do not have parts available to fix this issue, and the dealership confirmed that they are unable to fix the car at this time.

Feb 03, 2023

While out of town the car gave an electrical system fault with a yellow warning saying find a dealr soon. Then shortly after the warning went red and while driving all systems in the car started to shut down. Steering, transmission, throttle, dash, everything went crazy. Need to to cross 2 lanes of traffic to get off main road where there was no shoulder to pull onto a side road, very scary without power steering and the transmission putting itself into neutral. Easily could have caused an accident with my wife and 2 kids in yhe car. At that point the car was dead.

Dec 04, 2022

ENGINE

3 complaints

My water pump failed at 49,000 miles. I have been advised by Audi that it is not covered by the extended warranty for some similar cars.

Aug 21, 2025

I PURCHASED ANEW AUDI A6 ON SEP 11, 2019. IN THE FIRST 2 WEEKS, FIVE DIFFERENT TIMES, THE "START STOP SYSTEM" FAILED TO WORK PROPERLY. I WOULD BE STOPPED AND WHEN I TRIED TO START AGAIN THE ENGINE WOULD DIE. IN ORDER TO START THE CAR BACK UP, I HAD TO PUT THE CAR IN PARK AND RESTART USING THE START BUTTON. THIS RESULTED IN AN UNSAFE CONDITION. THE FIRST TIME, I WAS ON A STEEP INCLINE AND THE CAR STARTED TO ROLL BACKWARDS. ANOTHER TIME A FIRE TRUCK WAS TRYING TO GET THROUGH ON A TWO LANE ROAD AND I COULD NOT GET THE CAR STARTED BACK UP TO PULL FURTHER OVER ON THE ROAD. THE CAR HAS BEEN TO SERVICE TWICE. THEY COULD NOT FIND THE PROBLEM. THE SERVICE DEPARTMENT KEPT AND DROVE THE CAR BUT THIS START STOP ISSUE DID NOT OCCUR AGAIN. I HAVE BEEN DRIVING THE CAR SOME FOR THE LAST TWO WEEKS AND HAVE NOT HAD THIS PROBLEM OCCUR AGAIN.

Oct 15, 2019

THIS ISSUE HAPPENS WHEN THE CAR IS STOPPED AND THE AUTO STOP/START FEATURE HAS STOPPED THE ENGINE. MOST COMMONLY AT A STOP LIGHT AT A MAJOR CITY INTERSECTION, WHERE THE LIGHTS ARE LONGER. WHEN THE SYSTEM ATTEMPTS TO RESTART THE ENGINE, IT ROUGH IDLES AND THEN THE DRIVE SYSTEM SHUTS DOWN THE ENGINE, CAUSING YOU TOO LOSE ALL POWER. THIS LEAVES YOU STRANDED, AND RISKS CAUSING SOMEONE TO REAR-END YOUR VEHICLE IF THE LIGHT CHANGES. PUTTING THE CAR IN PARK, TURNING OFF THE IGNITION, AND THEN TURNING THE IGNITION BACK ON RESUMES ENGINE FUNCTION. THIS HAS HAPPENED MULTIPLE TIMES. SO FAR THE SERVICE CENTER HAS BEEN UNABLE TO IDENTIFY THE ROOT CAUSE.

Sep 23, 2019

ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE

3 complaints

Electrical malfunction warning. Steering wheel got tight. Transmission failure warning. Then the the car began to stop. all types of various warnings were popping up on the heads up display. It is in the process of getting taken to the nearest dealer.

Mar 09, 2024

Warning light came on for electrical malfunction and many other malfunction lights car then shut down.

Jan 02, 2024

My wife was travelling on the interstate at about 75 mph, when all of the dash lights flashed in red that there was an electrical system failure. At this time, while driving in the fast lane, it seemed like all systems including steering and power brakes failed. She managed to make it across four lanes of traffic before the car died completely. Once we got the car towed to the dealership, they informed us that it was a failure with the 48V generator and that it would be at least 2 months to fix the problem because the part was on back order. It has now been 2 and a half months, so I called the dealership and they told me they have 31 of these to change and my car is still a few weeks away from be repaired.

Jan 27, 2023

POWER TRAIN,ELECTRICAL SYSTEM

3 complaints

Vehicle stopped and is not operational. Dealer stated that the generator went out. Part is not available due to this problem occuring on so many vehicles. Vehicle has been in the shop since late, October it is now November 28th and still no ETA on part arrival or repair completion.

Nov 28, 2023

Mid December the day after I purchased my 2019 a6 the 48V starter generator failed while driving with my son in the car. Alerts came up as electronics issue and to pull over. Very quickly it stopped dead in road. They told me it is a known issue, and they have multiple A6s waiting for this part. It has been over a month and still unknown when this part will be available. This should be a recalled item, but is under warranty.

Jan 26, 2023

I was slowing down to stop at a traffic light when a message was displayed on the instrument panel that says "Electrical System Malfunction" with a yellow battery icon. A few seconds later the same "Electrical System Malfunction" with a red battery icon. Then the vehicle came to a complete stop and was inoperable. There was almo smoke coming from the hood near the positive battery terminal. The smoke had an electrical smell to it. I had no opportunity to pull over and was stuck in the middle of a very busy road right at the stop line of the traffic light. My family and I had to exit the vehicle with traffic on both sides of us and get to the side of the road safely. There was no prior indication that there was a problem, this happened all within about 5-10 seconds and I had no time to try and pull over to safety. I have found other complaints about this vehicle that are similar (see under the reliability section on Consumer Reports). The dealer identified the issue as an "internal failure" of the generator and 48v battery system, but had no explanation as to why it happened nor can they guarantee it will not happen again.

Sep 02, 2021

Fire: 1

STEERING

2 complaints

After heavy down pour, the car was driven while the streets were still very wet. The car was driven through a 2 - 3 inch puddle of water that lasted less than 1 second, which caused a splash to the passenger side of the car, (the middle of the street did not have an accumulation of water) and within 30 secs caused the power steering warning light came on. This was not a flooded street, just the normal accumulation of water on the side of a residential curbed street. The steering immediately started to stiffen up and required increased effort to turn the steering wheel. The first warning lamp was yellow and stated that continued driving was still allowed, but after about 3 min the lamp turned red, and the message indicated "Steering malfunction, Do not drive vehicle". This occurred on a street where the speed limit was 30 mph, so safety at that time was not a big issue, but if this had happened on street where increased speed and more turning was required, safety could be a big issue if this happened suddenly. I was able to get the car to a nearby shop within 5 min, and the next day moved the car to the Audi West Houston. Audi has identified the power steering rack as faulty is in the process of replacing the electric power steering rack assembly. This car is a 2019 AUDI A6 with only 41k miles.

May 09, 2024

I went thru a puddle of water and the car steering wheel lock up

Jun 21, 2023

ELECTRICAL SYSTEM,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE

2 complaints

When backing up the car the cameras don't turn on and often times the collision sensors go off randomly. On the highway the emergency brakes go off randomly when a car passes by on the right-hand side of the vehicle.

Feb 22, 2024

I was driving on the interstate when the vehicle gave a warning saying "electrical system malfunction, contact dealership". I went to the dealership as I was within a couple of miles and they said it could be many things and they would need to evaluate it the following week. I left with the car and attempted to drive it back the following week on the scheduled appointment. The vehicle did not make it back to the dealership. While driving on the interstate back to the dealership, a message saying, "Electrical system failure, safely exit roadway" came on. I was able to exit off the interstate immediately into a parking lot. While I was trying to exit, multiple warning lights came on saying the crash sensors were inoperable, transmission was inoperable, camera system was inoperable, and the car started shaking as if the engine was loose under the hood and it shut off and would not restart. This took less than about 90 seconds as I was at an exit and already in the right lane on the interstate. Audi Care came and towed the vehicle and the dealer says the alternator has gone bad and it is on backorder. This is exceptionally dangerous because if I were not at an exit and in heavy traffic, this could have happened while I was in the middle of the interstate and the vehicle lost all power. I've since read Audi forum and found this exact scenario has happened to many drivers who were not as lucky to be near an exit or under warranty. Audi should recall the vehicle because it puts the driver in a very dangerous situation. I was stuck in an empty parking lot for several hours waiting for a tow but I consider myself lucky after reading the experience of other drivers. My car has been in the shop for three weeks now and I'm not sure when they will have it fixed. My warranty expires in the next few months so I may end up having to pay for repairs later because my warranty expired while the car sits at the dealer and I won't be able to test if it has been resolved.

Dec 06, 2022

STEERING,POWER TRAIN,ELECTRICAL SYSTEM

2 complaints

Car flashed several warning signs, electrical system malfunction, steering malfunction, lane assist malfunction, and finally powertrain system malfunction where car was barely driveable at very slow speed, died and I luckily was able to pull over and coast into a parking spot.

Feb 13, 2024

On my way to work, my car alerted me to an electrical malfunction and told me to call for service. When I called my Audi dealership, they told me to bring it in for service the following week. After asking if the car was safe to drive, they told me they wouldn't know unless they looked at the car. After pleading with them, they agreed to an appointment that day. On my way to the dealership - about 10 minutes into the trip on a highway, driving at highway speed, all electrical systems in the car started shutting down, and quickly - air conditioning, all safety features like lane keep assist, collision avoidance, etc. The steering became very heavy, the brakes were underperforming. After slowing down safely, the car shut down and was completely immobile and inoperable.

Sep 07, 2023

STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES

2 complaints

Car slowed down and shut off in the middle of the road.

Feb 05, 2024

Massive safety liability here. My 2019 Audi A6 was on the highway traveling at 75mph on 4/25/2023 at noon when with no prior warning, all of the electrical systems started failing rapidly. In the course of 90 seconds, there was an electrical malfunction warning, quickly followed by malfunction warnings for steering, brakes, and cascading shutdowns of all systems like the transmission, ABS, Collision Warning, Lane Departure, lights, hazard warning lights, instrument screens/clusters, HVAC, windows- literally everything. A complete failure of every component and safety system while driving highspeed is extremely dangerous. Had this happened at night, I would have been bricked in the middle of the road without headlights, hazard lights, airbags, etc. The car had to be towed away to the dealership and is available for inspection. The dealer is aware of this issue and called it a 48 volt starter/ alternator issue which is apparently systemic/ widespread with 2019-21 Audi 48 volt architectures; parts are generally backordered for months. Please take note: There is an extremely high risk that someone will be killed and seriously injured as a result of this defect. The vehicle is awaiting inspection and repair at an Audi dealership. It is under extended manufacturers warranty at 50,700 miles. No other diagnostics/ inspections/ or reports have taken place yet.

Apr 25, 2023

ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

2 complaints

The Alternator had failed along with the battery and shut off the car, rendering it useless on the road. The vehicle is still under the New Car Warranty. It was a hazard as it could not be put into neutral and was stuck in park. The dealer had confirmed it was a manufacturer-wide problem with waits of up to 3-6 months for the part. The tow truck had difficulty towing it up as the car was not able to roll. Before the car shut off immediately it had given the warning "Electrical System: Malfunction! Please Contact Service, as well as Auto Start Stop System: Malfunction!".

Oct 23, 2023

I ACQUIRED THIS CAR (2.0T) TWO NIGHTS AGO AND ON THREE OCCASIONS (SO FAR) THE ENGINE COMPLETELY STALLS WHEN THE CAR COMES TO A STOP. NOT THE TYPICAL AUTO ON/OFF FEATURE FUNCTION. I HAVE TO RESTART THE IGNITION AND PUT THE CAR IN DRIVE AGAIN. ONCE, EVEN IN THE MIDDLE OF RUSH HOUR TRAFFIC. SO FAR, THE ONLY CONSISTENT SCENARIO IS WHEN I AM ON THE SECOND LEG OF A TRIP. FOR EXAMPLE, I GET IN THE CAR AT MY OFFICE, DRIVE TO A STORE OR DAYCARE. GET BACK IN THE CAR, START UP, DRIVE A COUPLE OF MILES AND THE CAR SHUTS DOWN AT A COMPLETE STOP. VERY UNNERVING ON A BRAND NEW CAR WITH LESS THAN 200 MILES ON IT. I'VE LOOKED ACROSS THE INTERNET AND IT SEEMS TO BE QUITE A WIDESPREAD ISSUE FOR VW AND AUDI DRIVERS OF RECENT MODEL CARS. THIS IS A SAFETY CONCERN AND NEEDS TO BE ADDRESSED.

Jan 15, 2020

SERVICE BRAKES

2 complaints

This 2019 Audi A6 purchased on Aug/2020 brand new from an authorized Audi dealer, after several complaints on its breaking behavior it has been diagnosed at the dealer with "Bended Brake Discs or Pressure Plates". Vehicle has been used as a family car an driven in a normal way only by myself. The odometer currently reads 32,165 miles. I believe that the material or workmanship were/are defective. The safety issue is in relation to the longer distance it takes to break and the extreme vibration on the steering wheel when going over 55+mph. No warning messages or any other vehicle feedback is received.

Jul 01, 2023

WHEN I PARK MY CAR FOR HOURS AND TRY TO DRIVE AGAIN, I GET VERY LOUD NOISE EVERY TIME I BRAKE. AND AFTER 2-3MINUTES LATER NOISE IS GONE. (DAYTIME AND NIGHT TIME) WHEN I GO TO AUDI SERVICE . THEY TOLD ME ITS NORMAL . BUT I NEVER THIS HAPPEND BEFORE. I'M ASHAMED THAT PEOPLE LOOK AT ME WHENEVER I HEAR THIS SOUND. EVEN CARS THAT ARE MORE THAN 10 YEARS OLD DON'T SOUND LIKE THIS, BUT I'VE HAD THIS PHENOMENON NOT LONG AFTER I BOUGHT IT.

Apr 07, 2021

POWER TRAIN,ENGINE

2 complaints

THIS VEHICLE SUFFERS FROM A SOMETIMES DANGEROUS ACCELERATION LAG. THE TIME IT TAKE BETWEEN PRESSING THE GAS PEDAL AND THE TIME THE CAR STARTS TO MOVE IS EXCESSIVE AND IN CERTAIN SITUATIONS, DANGEROUS. IT'S ESPECIALLY EVIDENT IN CONDITIONS WHERE YOU'RE TRYING TO ACCELERATE FROM A LOW RPM SPEED (SLOW TRAFFIC, "CALIFORNIA" STOP, ETC) TO JOIN FASTER TRAFFIC OR MERGE IN. A PERFECT EXAMPLE IS TRYING TO GO FROM A SLOW MOVING HIGHWAY LANE TO A FASTER ONE. YOU PICK YOUR SPOT, THEN GO FOR IT. THE CAR SITS FOR 1-2 SECONDS...THEN IT GOES. THE FIRST FEW TIMES IT HAPPENED IT WAS DANGEROUS. I HAVE HAD TO ADJUST MY DRIVING TO MAKE SURE I DO NOT END UP IN A SITUATION WHERE A STANDARD THROTTLE RESPONSE WOULD BE REQUIRED. ADDITIONAL EXAMPLES OF CIRCUMSTANCES WHERE THE LAG CAN CAUSE THE DRIVER TO INADVERTENTLY ENTER INTO AN UNSAFE SITUATION: -TURNING LEFT ACROSS TRAFFIC - IN-TOWN MERGE OR LANE CHANGE - TURNING RIGHT TO JOIN FASTER TRAFFIC

Aug 26, 2020

AT A STOP LIGHT THE ENGINE WILL SHUT OFF COMPLETELY REQUIRING YOU TO RESTART THE CAR. THIS HAPPENS INTERMITTENTLY AND HAPPENS WHEN THE AUTO ON/OFF IS ON OR OFF. LEADS TO DANGEROUS SITUATIONS WHEN IN CITY TRAFFIC OR STOPPED AT A RED LIGHT ON HIGHWAY. TWO TRIPS TO AUDI AND THERE ARE NO ERROR CODES ON THE ENGINE TO DIAGNOSE THE ISSUE. MAKES FOR VERY NERVOUS DRIVING WHEN EVERY STOP LIGHT MAY CAUSE YOUR CAR TO STALL. MOST RECENT ISSUE THE CAR WOULD RE-START AND IMMEDIATELY STALL, AND THEN STARTED SHAKING VIOLENTLY. *TR

Jun 19, 2020

TIRES

1 complaint

255/40/R20 Tires thread separated Tires were purchased 10/14/2021 At Audi of Fort Myers

Oct 30, 2024

VISIBILITY/WIPER

1 complaint

Rearview camera (or various combinations of between 1 and 4 of the surround view cameras -- no rhyme or reason to which camera(s) fail in a given incident) frequently fails and displays a black screen instead of rearward facing view. This happens roughly one of every ten times I start my car, and is resolved only after I turn my car off, lock it, and leave it alone for several minutes. This has been the case since the car was new to me (I am the second owner of the vehicle, having purchased it 8 months and 10k miles after the original owner). This severely compromises rearward visibility and is in direct violation of Federal Motor Vehicle Safety Standard No. 111. Without the mandated backup camera, I am unable to see immediately behind my vehicle, increasing the risk of a collision with a pedestrian, another vehicle, or an animal/other object. The problem has been reproduced by two separate Audi dealers (Audi Marin and Audi Palo Alto), but they have been unable to resolve the issue upon repeated inspection of my vehicle. There are no warning lamps or errors prior to the failure. The only indication of failure is when I shift into reverse and see a black screen. This issue is consistent with other owners' experiences (see [XXX] ) who own vehicles on the same infotainment infrastructure (2019-2020 Audi A6/A7/A8/Q7/Q8). Similarly, it is consistent with the issue underpinning Compliance Recall 91DZ, affecting the same vehicles of the 2021 model year onward. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Aug 07, 2024

EXTERIOR LIGHTING

1 complaint

Side marker light in headlight stopped working

Jul 24, 2024

STEERING,ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE

1 complaint

The car couldn't start and stopped abruptly on the way through bunches of errors on the dashboard with check engine light and steering was firm and could not lock the Car or open the door Here are the warning list for 2019 Audi A6: Electrical system malfunction Electrical system malfunction Parking aid malfunction Transmission malfunction Rear spoiler malfunction Drive system: malfunction Traction control malfunction Tire pressure monitoring system malfunction Parking brake malfunction Automatic start/stop system malfunction Start/stop system malfunction

Jan 03, 2024

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE

1 complaint

Car shut down while driving due to the electrical system malfunction; had to get the car towed; ended up being a known issue by Audi with no recall related to the alternator; replaced with new alternator

Nov 09, 2023

ELECTRICAL SYSTEM,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE

1 complaint

Received a message for "Electrical System Failure" and drove ok at first but began receiving failure messages for various systems including but not limited to Start/Stop system, transmission, power steering, and crash avoidance systems. Soon after the entertainment and comfort system screens went blank followed by the dash screen and the car eventually just turned off as I was trying to find a safe place to pull over. Safety was put a risk as I was stranded on a busy road with no shoulder and because the battery was impacted my hazard lights only lasted a short time which left me and my vehicle exposed on the side of the road. The car was towed to the dealer (Audi of Albany) who inspected determined the failure was related to a faulty ignition generator. The car is currently at Audi of Albany and will be for at least 2 weeks so I am assuming it would be available for inspection. Many different warning lights appeared in the short time leading to total shutdown of the car. I recall a start/stop failure message, batter charge low, transmission failure light, power steering failure warning, adaptive cruise control, frontal collision avoidance among others. As stated above all screens in the car eventually turned off and the car fully failed on a main road and required a tow to the dealer.

Sep 22, 2023

POWER TRAIN

1 complaint

After I come to a complete stop with the vehicle in drive, the vehicle will roll backwards and with such speed that the read camera will come on. The transmission is in drive the entire time.

Jun 21, 2023

ELECTRICAL SYSTEM,LANE DEPARTURE

1 complaint

On December 16, 2022, the alternator on the vehicle failed, which prevented the battery from charging. Luckily, I had just parked the car when all the electronics shut off - otherwise I would have been driving on a busy street with the potential for an accident. The vehicle was towed that day to White Allen European Auto Group in Dayton and is still there and available for inspection. Today is Feb. 6, 2023, and they are still unable to get the required alternator parts and we don't have an ETA. To my knowledge the vehicle has only been assessed by their technician, not anyone else. There were electrical issues prior to the failure. I took the vehicle to White Allen on Nov. 22 due to warning lights for Lane Departure Warning and Lane Keeping Assist turning on and off, as well as issues with the engine shutting off at traffic lights and being unable to get the car to move without turning it completely off and back on again. When I took it to the dealership, they performed many vehicle recalls and repairs including multiple software updates, reworking the transmission wiring harness, servicing the start/stop system, airbag inspection, battery load, control module update, MMI software update, etc. I picked up the vehicle on November 30, 2022. On December 5, 2022, I had to take it back to White Allen because the bottom display screen was not functioning properly. (When starting the car, the top half of that screen was scrambled and the bottom half was dark. After driving for a while, the screen would begin functioning properly). They diagnosed it as a hardware issue with the top screen that controls the lower screen. I was told they would replace the top screen, and the parts should be available by December 29. I asked if the car is safe to drive, and they said I could continue driving it as the lower screen doesn't control anything that might be a safety issue. On December 16, the car stopped working and I had it towed back to the dealership.

Feb 06, 2023

ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE

1 complaint

Electrical system malfunction caused by a faulty generator which was confirmed by Audi Connection (servicing dealership) in Cincinnati, Ohio.

Feb 03, 2023

ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE

1 complaint

-Total electrical system failure (dealer confirmed starter generator). -After a short time of cautions followed by warnings, engine and all electrical components quit working. (no hazard lights). no way to warn other drivers on the road or highway to a malfunctioning vehicle -dealer confirmed starter generator needs replacement. waiting on part (60+ days and counting) -caution and warnings started appearing about 15 miles before the car became completely underivable. (every electrical system caution began appearing followed by warnings of impending engine shutdown)

Feb 01, 2023

POWER TRAIN,ELECTRICAL SYSTEM,EXTERIOR LIGHTING

1 complaint

Starter/Generator Alternator failed and caused the battery to die ultimately leading to losing full power of the car on highway. Warning lamps were present and indicated "electrical system malfunction and contact the dealer for service." Car lost full power on the way to dealership and almost resulted in a crash. Component has been inspected by the Audi Dealer and confirmed to be the issue. Symptoms appeared very quickly and within 30 minutes of the symptoms the car was inoperable.

Dec 13, 2022

ELECTRICAL SYSTEM,ENGINE,FORWARD COLLISION AVOIDANCE

1 complaint

The electrical system failed while driving at highway speeds on the interstate. Car lost power, all safety systems shutdown and I had to navigate the car while coasting off the road. Car would no longer start and left me stranded on the side of the interstate for 2hrs. I have since learned from the audi service department that the 48V generator had failed and caused this situation.

Dec 06, 2022

BACK OVER PREVENTION,ELECTRICAL SYSTEM

1 complaint

The contact owns a 2019 Audi A6. The contact stated that while driving at an undisclosed speed, the rearview camera and blind spot monitoring system intermittently failed to operate as needed. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. The dealer reprogrammed the computer and the failure recurred. The vehicle was then taken to Sewickley Audi (526 Ohio River Blvd Suite A, Sewickley, PA 15143) where the trunk cable and an unknown module were replaced. The failure recurred and the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 20,000.

Oct 18, 2022

POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER

1 complaint

Today, car showed electrical problem then leading to steering problem, transmission problem, all sensors shutting off, all thro flashing one by one alarms and messages on dash and then coming to a complete halt. It would not allow me to come out and locked me in. I could see that the locks were kicking in so took a micro second gap between unlock and auto lock to get out of the car forcefully. I have had situations when in traffic light, the car wouldn’t move back from neutral to drive unless I tried couple of times, but this was horrible incident. Now taking it to service to see what they are going to say, not always super helpful.

Sep 26, 2022

FORWARD COLLISION AVOIDANCE

1 complaint

ON SUNDAY FEBRUARY 21, 2021 AT ABOUT 330PM ON RT 30 IN AMSTERDAM NY WE WERE DRIVING IN STOP AND GO TRAFFIC LESS THAN 30MPH. AS THE CAR IN FRONT OF ME STARTED TO SLOW IN TRAFFIC I STARTED TO BRAKE MY A6, AT ABOUT 20MPH AND ABOUT 1.5 CAR LENGTHS BEHIND THE CAR IN FRONT OF ME THE AUDI PRESENSE COLLISION WARNING SCREEN ACTIVATED WITH A RED SCREEN IN THE DRIVER'S CLUSTER AND A "CHIME" THE CAR THEN WENT INTO EMERGENCY COLLISION STOPPING MODE...CAR'S ANTILOCK BRAKES ACTIVATED BRINGING MY CAR TO A COMPLETE STOP IN TRAFFIC. TRAFFIC IN FRONT OF ME NEVER STOPPED AND I WAS AT A DISTANCE THAT I HAD COMPLETE CONTROL OF MY CAR WITH MORE THAN ENOUGH DISTANCE TO SLOW OR STOP MY CAR SAFELY. THE CAR BEHIND ME CAME WITHIN INCHES OF REAR ENDING MY CAR. I'M SPECULATING THAT THE DRIVER BEHIND ME DID NOT EXPECT ME TO STOP DEAD IN TRAFFIC ANYMORE THAN I DID. TRAFFIC CONDITIONS AND DISTANCE DID NOT WARRANT THE PRESENSE TO WARN AT ALL LET ALONE ACTIVATE THE EMERGENCY COLLISION RESPONSE BRAKING. THIS IS THE THIRD MALFUNCTION OF SAFETY SYSTEMS I HAVE REPORTED TO NHTSA RE: MALFUNCTIONS OF ADVANCED SAFETY SYSTEMS. AUDI USA IS UNRESPONSIVE.

Feb 23, 2021

LANE DEPARTURE,FORWARD COLLISION AVOIDANCE

1 complaint

AUGUST 25, 2020 TRAVELING WB ON I-90 [MASS TURNPIKE] PASSING AND 18 WHEEL TRACTOR TRAILER WITH AN UNMARKED WHITE BOX TRAILER. TRUCK 'WEAVED' TO THE LEFT INTO MY DRIVING LANE AS I WAS OVERTAKING IT. I SWERVED TO THE LEFT TO AVOID CONTACT OF MY 2019 AUDI A6 PREMIUM PLUS AT ABOUT THE A PILLAR AND THE REAR WHEEL AREA OF THE BOX TRAILER. IN MY EVASIVE ACTION THE CAR'S LANE KEEPING ASSISTANT ACTIVATED AS I WAS ABOUT TO CROSS THE LINES ON MY LEFT SIDE TO AVOID THE TRUCK, THE CAR TOOK CONTROL OF THE STEERING AND AGGRESSIVELY STEERING THE CAR BACK AT THE TRACTOR TRAILER. I BRAKED THE CAR AS HARD I COULD TO AVOID COLLISION WITH THE BOX TRAILER. NONE OF THE COLLISION WARNING SYSTEM ACTIVATED AND THE CAR'S SENSORS AND CAMERAS DID NOT RECOGNIZE THAT I WAS TRYING TO AVOID A HIGH SPEED COLLISION WITH THE TRACTOR TRAILER. I BROUGHT THE CAR TO THE DEALERSHIP [AUDI ALBANY, LATHAM NY] AFTER RETURN FROM MY TRIP TO HAVE SAFETY SYSTEMS CHECKED. NO FAULT CODES WERE DETECTED.

Feb 10, 2021

AIR BAGS,STRUCTURE,ENGINE

1 complaint

MY 6 WEEK OLD AUDI A6 WAS TOTALED WHEN I WAS DRIVING 20 MPH! I LOOKED DOWN TO CHECK MY ODOMETER, AND WITHIN THAT TIME, NO WARNING SIGNALS , BRAKES, ETC. ALERTED ME! THIS CAR HAD ALL THE BELLS AND WHISTLES! THAT MORNING I WAS ON A TREE LINED DRIVE TO THE TENNIS COURTS! NO ALERTS! HIT A TREE AND ALL AIR BAGS DEPLOYED! TREMENDOUS IMPACT FOR 20 MPH! I WAS ALL BANGED UP, CAR TOTALED! I AM STILL IN DISBELIEF...THOUGHT I HAD THE WORLD'S SAFEST CAR. HAS ANYONE ELSE HAD A PROBLEM???

Sep 05, 2019

Crash: 1

Injuries: 1

STRUCTURE

1 complaint

VEHICLE, WHICH I HAVE OWNED SINCE FEBRUARY OF 2019, WAS STATIONARY. AS I OPENED THE TRUNK LID BY PULLING UP ON THE HANDLE, I LEANED SLIGHTLY INTO THE TRUNK TO VIEW AN OBJECT. AT THIS POINT, THE LID STARTED TO CLOSE, TOUCHING THE BACK OF MY HEAD AND NECK. THE EXACT SAME THING HAPPENED LATER IN THE DAY TO ANOTHER PERSON.

Jul 27, 2019

STEERING,TIRES,SERVICE BRAKES

1 complaint

AUDI WESTMONT LEASED ME A BRAND NEW 2019 A6 LAST NOVEMBER 12, 2018. THEY CLAIM "ALL" OF AUDI'S 2019 A6'S COME WITH "SUMMER TIRES" ON THEM AND GETTING AN "ALL SEASON" OR "WINTER" TIRE IS NOT POSSIBLE UNLESS I PAY ANOTHER $2,690.83 FOR FOUR MORE "WHEELS AND WINTER TIRES". I DROVE THE VEHICLE FOR TWO MONTHS ON THEIR "SUMMER TIRES" BRIDGESTONE TURANZA T005 SUMMER TIRES. ON TWO SEPARATE OCCASIONS WITH LESS THAN ONE INCH OF SNOW ON THE GROUND, I TOTALLY LOST CONTROL OF THE CAR WHILE BRAKING. MY WIFE REFUSED TO RIDE AGAIN WITH ME WITH THE TIRES THAT CAME WITH THE CAR. I FINALLY WENT BACK IN AND HAD TO PURCHASE FROM THEM FOUR NEW SOTOZERO3 WINTER TIRES AND FOUR NEW WHEELS. I NOW HAVE 8 NEW TIRES AND 8 NEW WHEELS. MY COMPLAIN IS WITH AUDI, NOT THE DEALER. SELLING OR LEASING THESE VEHICLES WITH SUMMER TIRES ONLY IN A GEOGRAPHICAL AREA THAT EXPERIENCES WINTERS SUCH AS SUBURBAN CHICAGO, IS A DISASTER WAITING TO HAPPEN. AUDI NEEDS TO BE STOPPED BEFORE SOMEONE DIES. THANK YOU!

Mar 12, 2019

2019 AUDI A6 Problems & Complaints

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