2023 AUDI Q5 e Problems

Complaints Reported

Complaints by Component

ELECTRICAL SYSTEM

2 complaints

The contact owns a 2023 Audi Q5E. The contact received notification of NHTSA Campaign Number: 24V898000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Feb 05, 2025

* Electrical Harness. Yes - it should be available for inspection upon request * Driving 70-75 mph on [XXX] , when the car came to an abrupt de-acceleration. Alerts flashed on the dash "electrical system malfunction" and "drive system malfunction". Lost all power to the vehicle. Managed to drift across the highway to an exit ramp. Two 18 wheel transport trucks narrowly missed colliding with my vehicle. *Problem has been confirmed by the dealer. Part has to be manufactured for replacement. Not readily available. *No - the part has not been inspected other than at the dealership in N.C. *No - there were absolutely NO warning lights, alarms, messages or symptoms prior to this incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Jul 31, 2024

SUSPENSION,ELECTRICAL SYSTEM,SERVICE BRAKES

1 complaint

Car stops and does not allow for proper function to perform of gas or brake. Car has to be turned off and restarted. This is a safety and security concern on all roads. Car has stopped in intersection and would not drive. Therefore turning car off and restarting in live movement on street. Electrical issues as it is a hybrid but does not charge. Car will perform the opposite of requested tasks brake, suspension and electrical all have issues. Issues have been presented at service department of Audi problems still persist.

Feb 21, 2025

ELECTRICAL SYSTEM,ENGINE

1 complaint

Transmission malfunction while driving on a highway, car towed to dealer. They found codes P074700, P077700, P17F900 (TSB 2064312/6). Replaced mechatronic unit.

Dec 11, 2024

VEHICLE SPEED CONTROL

1 complaint

On 1/24/24, I was pulling into my garage. I pressed the “p” button to park. The vehicle suddenly lurched forward and accelerated through my garage, knocking down my fence which damaged my neighbor’s garage. No one was physically hurt. Audi engineer inspected the car and looked at the “black box” data. He concluded there was no malfunction of the brakes and referred this as an insurance matter. There was no warning light or signal. I heard the engine rev up and it felt like the car took a life of its own and I had no control over it.

Feb 09, 2024

Crash: 1

FORWARD COLLISION AVOIDANCE

1 complaint

Audi pre-sense occasionally alerts you to a problem (potential accident) when there is nothing wrong. But last Friday I was in the left turn lane, with my signal on and foot on brake waiting for the traffic to clear. When the traffic cleared I removed my foot from the brake, and tried to go forward, but the pre-sense immediately went into crash warning mode, turned bright solid red, made a loud noise and immediately locked my brakes. The car was frozen in place for at least 2-3 seconds before the brakes released and I could drive forward. If this happened on the highway - or even with someone behind me on a city street - I could get rear-ended and seriously injured. It turns out: 1. Numerous Audi Q5 owners have had this kind of pre-sense malfunction. (Just go online and look at the comments when you Google this. 2. Audi claims you can adjust the “sensitivity” of the pre-sense, but acquaintances who have tried this say it didn’t help. 3. You can turn off the pre-sense but have to do it each time you start the car up. 4. A friend who has a 2023 Q5 had not only similar problems with unnecessary warnings, and brake locks while trying to turn, but also had the pre-sense indicator go off and the brakes lock when a truck passed him at 45 mph. 5. This also happens on the 2023 Audi Q7. My nephew has one, two weeks ago was in the middle of an intersection, was waiting for traffic to clear to make a left turn, and then tried to. The crash warning went off, his car locked up and he was stuck in the middle of the intersection. Dangerous!

Oct 10, 2023

ELECTRICAL SYSTEM,BACK OVER PREVENTION

1 complaint

Shortly after taking delivery of our new car, the camera system for the rear backup camera and all other surround view cameras malfunctioned. Upon shifting into reverse the screen that would normally show the rear of the car and the car's surroundings was all white. Changing the camera view did not fix the problem. The system functioned normally the next time we started the car, but then failed again later the next day. The failure in the camera system makes backing out of the garage and a public parking space less safe. It is also extremely annoying for this to happen on a new car when the cameras would be especially helpful while getting used to the new nightlines. There were no alerts in the car either time the failure occurred. The dealer was unable to replicate the failure, but states the manufacturer is aware of it. At this time, they do not have a fix and we are left with a car without a reliably operable backup camera.

Dec 06, 2022

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4.3/5.0

102 reviews

Frequently Asked Questions

How many problems does the 2023 AUDI Q5 e have?

The 2023 AUDI Q5 e currently has 7 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2023 AUDI Q5 e?

The most common problems reported for the 2023 AUDI Q5 e are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2023 AUDI Q5 e problem data come from?

All problem and complaint data for the 2023 AUDI Q5 e comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.