2011 AUDI Q5 Problems

VIN Decoder

Premium Report

141

Complaints Reported

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Complaints by Component

AIR BAGS

54 complaints

Accident head on collision with wall airbags didn't deploy

Jan 30, 2023

Crash: 1

Injuries: 1

TL* THE CONTACT OWNS A 2011 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V082000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUDI OF HONOLULU (888 KAPIOLANI BLVD, HONOLULU, HI 96813, (808) 585-6600) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNKNOWN.

Jun 05, 2019

TL* THE CONTACT OWNS A 2011 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V082000 (AIR BAGS). THE CONTACT STATED THAT AUDI ROCHESTER (LOCATED AT 3955 W HENRIETTA RD, ROCHESTER, NY 14623, (585) 334-1600) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE ISSUE. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS INVALID.

May 31, 2019

TAKATA RECALL. NO RELEASE DATE FOR AIRBAG REPLACEMENT. BEEN ON A "LIST" FOR MONTHS. AUDI NORTH AMERICA PUSHES IT BACK ON LOCAL DEALERS AND NO LOANER VEHICLE PROGRAM.

Feb 18, 2019

TL* THE CONTACT OWNS A 2011 AUDI AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V082000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED NUMEROUS UNKNOWN AUDI DEALERS AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Feb 11, 2019

+ 49 more complaints for this component

ENGINE

23 complaints

MY WIFE AND I HAD THE VEHICLE SERVICES AT AUDI OF TURNERSVILLE FOR $8000.00 AT THE SERVICE WRITERS SUGGESTION. WE NEEDED A NEW TURBO WITH THE ACCESSORIES. AFTER THAT THE VEHICLE RAN FINE FOR A COUPLE OF WEEKS. ON THE BEGINNING OF THE NEXT MONTH THE VEHICLE STARTED HAVING PROBLEMS AGAIN! NOT STARTING WELL...AND STALLING DURING OPERATION! *TR

Jun 06, 2020

MY CAR WOULD NOT START AND I HAD MY CAR TOWED TO FORT MYERS AUDI. AFTER THE DIAGNOSTICS THEY SAID THE TIMING CHAIN HAD FAILED AND CAUSED A CYLINDER HEAD TO CRACK AND THE TURBO HAD ISSUES AS WELL. THEY TOLD US THAT AUDI WILL COVER THE TIMING CHAIN AND ONLY 50% OF THE CYLINDER HEAD. THE QUOTE GIVEN FOR THE CYLINDER HEAD WAS $5,810 (WITH AUDI COVERING $2,905). TO REPAIR THE TURBO CHARGER IT WILL COST $2,175. LOOKING ON THIS WEBSITE, I HAVE SEEN SEVERAL OTHERS HAVING THE SAME ISSUE, WITH THE SAME RESULTING PROBLEMS. *TR

Jun 01, 2020

MY 2011 AUDI Q5 WOULD NOT START ONE MORNING WHEN TRYING TO START THE CAR IN MY GARAGE (DEC 2019). I HAD IT TOWED TO THE FLETCHER JONES AUDI DEALERSHIP IN CHICAGO IL WHERE I HAVE BEEN A LOYAL CUSTOMER SINCE MOVING HERE IN 2014. THEY PERFORMED A DIAGNOSTIC AND IDENTIFIED THAT THE TIMING CHAIN TENSIONER HAD SLIPPED, AND MAY HAVE CAUSED "CATASTROPHIC" FAILURE TO MY ENGINE. THEY PROCEEDED TO ASK FOR ANOTHER $1,500 TO DIAGNOSE THE ENGINE FOR THE FAILURE, AND MENTIONED IF IF HAD FAILED IT COULD BE UP TO $10,000 TO FIX THE PROBLEM. AFTER A SHORT BIT OF RESEARCH, IT TURNS OUT THERE IS A WARRANTY THAT THERE WAS A RECALL ISSUED FOR THIS PROBLEM AND AN EXTENDED WARRANTY. MY DEALERSHIP NEVER TOLD ME THIS, AND WAS JUST EXPECTING ME TO PAY OUT OF POCKET. ALSO, I HAD MY CAR SERVICED THERE 4 DIFFERENT TIMES SINCE THE RECALL HAD BEEN ANNOUNCED. THEY NEVER ONCE INFORMED ME OF THIS. I CALLED TO ASK WHY THEY HADN'T MENTIONED THIS WARRANTY OR THIS ISSUE, AND THERE WAS NOT A GOOD ANSWER. FLETCHER JONES ALSO SAID THEY CHECK MY VIN EVERY TIME I BRING IT IN TO SEE IF THERE IS ANYTHING OUTSTANDING REGARDING RECALLS ETC ON THE CAR, WHICH MEANS THEY COULD HAVE ALERTED ME TO THIS MULTIPLE TIMES WHEN I BROUGHT THE CAR IN PRIOR, BUT THEY DID NOT. THEY COULD HAVE PREVENTED THIS ISSUE. FAST FORWARD TO NOW, AUDI WILL ONLY COVER 25% OF THE ISSUE, AND FLETCHER JONES IS BARELY MAKING AN EFFORT TO HELP OUT ON THEIR END. I WILL BE OUT NEARLY $5,000 TO REPAIR THIS PROBLEM, WHICH IS NO FAULT OF MINE AND A CATASTROPHIC FAILURE OF ENGINEERING ON THE PART OF AUDI. IT ISN'T RIGHT THAT AUDI DOES NOT FULLY COVER THIS EXPENSE. AND MOREOVER, THE DEALERSHIP SHOULD HAVE A DUTY OF CARE TO DISCLOSE THEM ITEMS SUCH THAT WE CAN TAKE THE STEPS TO PREVENT THEM. FLETCHER JONES DID WRONG BY ME BY NOT DISCLOSING THIS, AND IS LIKELY DEFRAUDING AND MANIPULATING MORE CLIENTS EVERY DAY THEY REMAIN IN OPERATION.

Dec 23, 2019

OIL CONSUMPTION ISSUE WHILE DRIVING DOWN THE ROAD. UNDER ANY ACCELERATION, SMOKE COMES OUT THE EXHAUST. USES ABOUT 1 QUART OF OIL PER 300 MILES. LEAK DOWN TEST WAS DONE, SHOWING LEAKAGE PAST PISTON RINGS. RESULTING IN A COMPLETE REBUILD OF ENGINE COSTING ME $5,000 PLUS. VEHICLE HAS JUST ABOUT 100,000 MILES.

Dec 12, 2019

AT ABOUT 63,000 MILES MY CHECK ENGINE LIGHT WENT ON AND I CHECKED CODE AND P0018 SHOWED UP. IT FAILED EMISSIONS TEST SUBSEQUENTLY FOR LICENSE RENEWAL. I TOOK IN TO DEALERSHIP AND FIRST TIME THEY SAID A SENSOR WAS SLIGHTLY LOOSE AND A LITTLE CORROSION ON. SAID IT WAS FIXED AND MEETS MANUF. SPECIFICATIONS. LIGHT CAME BACK ON 2 DAYS LATER. JUST TOOK IN AND THEY SAID IT WAS THE LEFT SIDE TIMING BELT AND $6,100 TO FIX. WHAT TROUBLES ME IS THAT THERE WAS A RECALL FOR THE SAME YEAR AUDI BUT ONLY FOR THE 2.0. MY CAR IS APPARENTLY THE ONLY 3.2 LITER HAVING THIS ISSUE. NO RECALL? IT OCCURRED AT THE SAME MOMENT IN TIME, AROUND 65,000 MILES. WHILE I WAS APPEASED SLIGHTLY BY THEM OFFERING TO FIX IT FOR PARTS COST..... ABOUT $3,300, AND THE SUBSEQUENT BILL WAS A SURPRISING (TO THE GOOD) BILL OF $2327.25 INCLUDING THE NECESSARY OIL CHANGE, I JUST QUESTION THE FACT THAT THERE IS NO PENDING RECALL ON THE AUDI Q5 3.2 LITER. AND UNFORTUNATELY STILL A SUSPICIOUS COST. EVERYTHING WAS DONE AMICABLY, AS TIME WAS OF THE ESSENCE. BUT STILL FEEL SHORTED THAT MY 3.2 DOESN'T FALL INTO THIS RECALL.

Jul 18, 2019

+ 18 more complaints for this component

FUEL/PROPULSION SYSTEM

9 complaints

My car smells like gas, I took it to the dealership ans they said my fuel pump flange is leaking gas

Oct 29, 2021

MY CAR STARTED TO SMELL LIKE GAS AND WHEN I TOOK IT TO THE DEALER THE SAID IT WAS THE FLANGE/ FUEL PUMP AND THAT THE RECALL WAS ALREADY DONE BUT THE SAME ISSUE PERSIST. THE YET ME DRIVE HOME WITH GAS POURING OUT OF MY CAR AFTER SEEING IT AND WANT TO CHARGE ME 1800 FOR A RECALLED PART. I WAS TERRIBLY SCARED AND CANNOT DRIVE AN UNSAFE CAR.

Sep 16, 2020

2011 AUDI Q5 WOULDN'T HOLD IDLE, WOULDN'T ACCELERATE ON CITY STREET, STALLED AT A TURN CHECK ENGINE LIGHT CAME ON AND IT WOULDN'T START BACK UP NOT EVEN TURN OVER. IT HAD TO BE TOWED TO THE MECHANIC. FUEL PUMP ELECTRONICS FAULTY, THEY REPLACED THE FUEL PUMP MODULE. AUDI HAS 96K MILES.

Feb 11, 2019

THE CAR SMELLS TO RAW GAS SITTING IN THE GARAGE. WHEN I GET IN IT THE ISIDE SMELLS TO RAW GAS ALSO. I AM NOT GETTING ANY WARNING SIGNS.

Nov 10, 2018

TL* THE CONTACT OWNS A 2011 AUDI Q5. THE CONTACT STATED THAT AN ABNORMAL FUEL ODOR WAS DETECTED IN THE CABIN OF THE VEHICLE. THE CONTACT STATED THAT THE ODOR WAS SO STRONG THAT THE WINDOWS HAD TO BE ROLLED DOWN WHILE DRIVING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 89,284.

Jul 25, 2018

+ 4 more complaints for this component

ENGINE,FUEL/PROPULSION SYSTEM

4 complaints

Audi offered a warranty extension for intake manifold & fuel injectors in certain 2008-2011 Model Year Audi Vehicles with 2.0 TFSI Engine. Audi rejected our claim for a faulty fuel injector in our 2011 car citing that “vehicle does not have the extended warranty for fuel injectors and the information that was submitted was only for 2.0 TFSI Engine's with the Engine code of CBFA & CCTA. The engine in your vehicle is a 3.2 FSI with the Engine code CALB. So this warranty extension would not be applicable to your vehicle.” Our Audi dealership diagnosed our car with the same fuel injector issue listed by Audi in this warranty extension as well as stating that this is a very common issue with our make, model and year. Our Audi is a 2011 model, less than 120,000 miles, and less than 10 years when the malfunction indicator lamp appeared. Their letter does not stand to prove that a faulty fuel injector was not placed in our car that was built in 2011, the same year that they installed faulty fuel injectors in their 2.0 TFSI engines. Audi dealership diagnosed our car as suffering from misfire conditions that in turn cause the malfunction indicator lamp to appear. The dealership indicates that this is a common issue with Audis during our production year. This is the same issue that Audi listed in their warranty extension letter to consumers with 2.0 TFSI engines. Our car meets all the requirements in Audi’s warranty extension letter (2011 model, less than 120,000 miles, and less than 10 years when the malfunction indicator lamp appeared) except that our car is a 3.2 FSI vs 2.0 TFSI. Audi is not able show that they did not install a faulty fuel injector into our car. Fuel injector problems in cars with mileage under 100,000 miles and less than 10 years of age is very uncommon. This plus Audi’s history of installing faulty fuel injectors into cars built in our year lead us to believe that Audi also installed a faulty fuel injector into our car.

Aug 25, 2022

2011 AUDI Q5 MISFIRING AFTER OIL CONSUMPTION REPAIR. TOOK BACK TO SERVICE CENTER AND IT WAS MISFIRING. FOUND PIPE FOR THE OIL SEPARATOR WAS NOT ATTACHED.

Feb 11, 2019

TIMING CHAIN TENSIONER, TENSIONER ETC FOR CAMSHAFTS WITH ENGINE REPAIR. DURING OIL CONSUMPTION REPAIR THE MECHANIC NOTICED THIS ISSUE AND IT WAS REPAIRED DURING THE OIL CONSUMPTION REPAIR. 2011 AUDI Q5 75K MILES

Feb 11, 2019

ENGINE LIGHT IS CONSTANTLY ON. FUEL SYSTEM MALFUNCTIONS AND VERY EXPENSIVE IGNITION COIL/ SPARK PLUG REPAIRS ARE ALWAYS THE ISSUE. THE ENGINE LIGHT COMES ON WHILE THE CAR IS IN MOTION WHEN THE FUEL SYSTEM MALFUNCTIONS. THE ENGINE LIGHT COMES ON SHORTLY AFTER THE CAR IS TURNED ON WHEN IT'S THE IGNITION COILS/ SPARK PLUGS. WHEN THE IGNITION COILS/ SPARK PLUGS ARE THE ISSUE, THE CAR SHAKES.

Jan 02, 2018

POWER TRAIN,ENGINE

4 complaints

TIMING CHAIN ISSUE THAT CAUSED IT TO JUMP, DAMAGING THE CYLINDER HEADS AND VALVES. AS I WAS PROCEEDING TO STOP AT AT A LIGHT, THE FRONT END OF THE CAR BEGAN TO SHAKE AND THE ENGINE SEEMED OFF. AT A FULL STOP, THE ENGINE SPUTTERED AGAIN AND THEN PROCEEDED TO DIE. THE CAR WOULDN'T START, SO I COULD NOT PROCEED THROUGH THE INTERSECTION. AUDI WILL NOT COVER ANY DAMAGE THAT WAS CAUSED AND IS INDICATING THEY ARE NOT RESPONSIBLE FOR THE ISSUES WITH THE TIMING CHAINS. I'VE SEARCHED ONLINE AND FOUND MANY OTHER LAWSUITS WHERE THIS TYPE OF ISSUE HAS BEEN COVERED FROM AUDI.

Jul 29, 2019

EXCESSIVE OIL LEAKING FROM UNDERCARRIAGE

Jun 09, 2019

OIL LEAKS BADLY FROM REAR MAIN SEAL AND TIMING COVER.

Dec 11, 2017

THE VEHICLE WAS PURCHASED WITH 20,000 MILES AND HAS BEEN BURNING OIL SINCE. THE CAR IS UNDER WARRANTY AND HAS GONE THROUGH THE MANUFACTURES OIL CONSUMPTION TEST, BOTH 1 AND 2 WHICH THEY ARE SAYING BARELY PASSED. THE CAR IS CONTINUING TO BURN OIL AND HAS GONE THROUGH PHASE 1 AGAIN FOR THE SECOND TIME AND AM BEING TOLD IT PASSED. AUDI STATES AN OIL CHANGE IS GOOD FOR 10,000 MILES AND HERE I AM AT 7,000 MILES HAVING TO PUT OIL IN IT AND TAKING MY CAR TO THE DEALERSHIP EVERY FEW MONTHS TO TEST IT. *TR

Feb 03, 2015

ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

3 complaints

Audi q5 shows no recalls on my vehicle. My car stops randomly while driving even while being on highways and interstates. As well as the passenger side leaking due to sunroof drainage coming to the inside (which may affect the air bags). This Car has not had any repairs on recalls that I know of personally.

Jan 18, 2025

MY AUDI Q5 2011 CHECK ENGINE AND EPC LIGHT CONTINUE TO LIGHT UP MY DASH, VEHICLE HAS BEEN DIAGNOSED BY THE DEALERSHIP NOT ONCE NOT TWICE BUT MORE THAN THREE TIMES. CONTINUES TO HAVE THE SAME AND SIMILAR MISFIRES AND ACTUALLY SEEMS TO BE GETTING HOTTER THAN USUAL, THE ENGINE. I'VE SEEN SEVERAL COMPLAINTS ABOUT RECALLS ON THE COOLANT PUMP,TIMING CHAIN, FUEL PUMP FLANGE, FUEL PUMP, WIRING SENSORS, EPC LIGHT BALL JOINTS, AND THE LIST GOES ON. WHAT HAS ME MOSTLY CONCERN IS THE RECALLS FOR ALL THE FUEL SYSTEM COMPONENTS. FOR EXAMPLE EMISSION CONTROL DEVICES LIKE THE EGR FUEL CAP FUEL GAUGE SENDER, FEEL INJECTION SYSTEM FUEL LEAKS STALLING AND HESITATION , HAVE YOU BEEN SEEING ONE OR ACTUALLY A COUPLE WHERE A FIRE WAS INITIATED WHILE PEOPLE WERE IN THE CAR . THIS IS A HUGE SAFETY CONCERN FOR ME AND MY FAMILY WHO DRIVES THE CAR PRACTICALLY EVERY DAY IT SEEMS THAT EVEN DOOR CAR IS OUT OF WARRANTY AUDI SHOULD BE RESPONSIBLE FOR ALL THESE REPAIRS AND RECALLS AND AND MAKE IT RIGHT ON THEIR PART . IF WE WOULD'VE KNOWN THIS CAR WAS GOING TO GIVE US THAT MUCH TROUBLE AFTER BUYING IT FROM A CERTIFIED DEALER, WE WOULD'VE NEVER EVEN THOUGHT OR IMAGINED OF DRIVING A LEMON . AFTER THIS UNFORTUNATE EXPERIENCE AND STILL ONGOING ONE, AND THE WAY AUDI REALLY DOESN'T TAKE IN CONSIDERATION THE SAFETY OF ITS CLIENTELE, OR ITS FAMILIES, I WILL NEVER TAKE IN CONSIDERATION OF BUYING ANOTHER AUDI IN MY LIFE .

Apr 01, 2019

I AM EMAILING THIS LETTER AND HOPEFULLY SOMEONE WILL RESPOND TO MY REQUEST OF REOPENING MY CLAIM REGARDING MY 2011 AUDI Q5'S RECENT AND PATTERN LIKE PROBLEMS. HOPEFULLY THE REFERENCE NUMBER ABOVE SHOWS MY CARS HISTORY AND EXPLAINS HOW IT'S ALL GOTTEN TO ME ADDRESSING THE PROBLEM AGAIN. AROUND THAT TIME WAS WHEN WE WERE HAVING PROBLEMS WITH THE AUDI SERVICE DEPT IN CHANDLER AZ, THE FACT THAT WE WERE LIED TO BY THE SUPERVISOR WHEN HE STATED THAT CHANGING THE WIRING WAS PART OF THE RECALL FOR THE FUEL PUMP AND FUEL FLANGE, WHEN IN FACT IT WAS NOT. TWO OF THE THREE MAIN COMPONENTS FOR OUR FUEL INJECTION SYSTEM HAVE BEEN REPLACED, THE MOST IMPORTANT THE FUEL PUMP AND THE REGULATOR, THREE TIMES WE TOOK IT BACK BECAUSE THEY NEVER GOT IT RIGHT THE FIRST TIME. THAT IS NOT INCLUDING ALL THE OTHERS THINGS THAT HAVE BEEN CHANGED, ELECTRICAL SYSTEM WIRING, AND MAJOR PARTS OF THE ENGINE. RECENTLY WE TOOK OUR AUDI TO THE SERVICE DEPT IN SCOTTSDALE AZ , FOR THE RECALL OF THE AIR CANISTER AND ALSO BECAUSE IT WAS BEGINNING TO SMELL LIKE GAS AGAIN AND THE CHECK ENGINE LIGHT TURNED ON AND TROUBLE WITH THE STARTUP OF OUR VEHICLE. HAD IT CHECKEDOUT BY A CERTIFIED MECHANIC, WHICH TOLD ME IT WAS THE ALTERNATOR. I HAD JUST BOUGHT A BRAND NEW GEL BATTERY AT AUTOZONE, DIDNT WANT THE BAD ALTERNATOR TO DRAIN MY NEW BATTERY SO SINCE I KNEW IT HAD BEEN REPLACED BEFORE BY AUDI IN CHANDLER, I TOLD THE SERVICE ADVISOR THAT IT WAS BAD, AND IF HE COULD PLEASE CHECK AND REPLACE. BEFORE THAT I ALSO HAD IT RECHECKED AT AUTOZONE AND ORIELLYS AND THEY TOLD ME THE SAME THING, BAD ALTERNATOR....HOPEFULLY YOU SEE WHERE I'M GETTING AT. I'M TRYING TO BE AS DETAIL AS POSSIBLE, SO SORRY FOR THE LENGTH OF THIS LETTER. TO NO SURPRISE OF MINE THE SERVICE ADVISOR CALLS ME BACK AND TELLS ME THAT MY FUEL INJECTORS ARE GOING BAD, WHATTT

Mar 29, 2019

FUEL SYSTEM, GASOLINE

3 complaints

The contact's wife owns a 2011 Audi Q5. The contact stated that after he parked the vehicle in his garage, he smelled a fuel odor outside of the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed that the flange had cracked and needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure and advise the contact to call the manufacturer. The manufacturer was notified of the failure and the contact was informed that the recall was previously performed under the NHTSA Campaign Number: 18V818000 (Fuel System, Gasoline) but no further assistance was provided. The failure mileage was approximately 127,000. The contact stated that the dealership was able to resolve the issue.

Nov 04, 2022

TL* THE CONTACT OWNS A 2011 AUDI Q5. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE, HE STARTED SMELLING FUEL INSIDE THE CABIN OF THE VEHICLE. THE CONTACT CALLED THE LOCAL DEALER KARMART OF MAUI (411 HUKU LII PL #103, KIHEI, HI 96753, (808) 419-7400) AND THE DEALER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED OR DIAGNOSED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED BY PREVIOUS OWNER UNDER NHTSA CAMPAIGN NUMBER: 16V660000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS APPROXIMATELY 81,000.

Nov 12, 2020

MY CAR (2011 AUDI Q5) ENGINE ABRUPTLY SHUT DOWN AT LOW SPEED TWICE ON THE SAME DAY, ONCE AT A STOP SIGN AND SECOND TIME WHILE BACKING OUT OF THE GARAGE. ABOUT 2 WEEKS AGO, THE CAR STOPPED WHILE TRYING TO PULL OUT OF A PARKING LOT AT SPEED OF ABOUT 10 MPH OR LESS. FUEL TANK WAS MORE THAN HALF FULL AND BATTERY IS GOOD TOO. CAR IS LESS THAN 3 YEARS OLD WITH SERVICE DATE STARTING MAY 2011. VAGCOM ANALYSIS WHEN CONNECTING THE CAR OBDI PORT TO MY LAPTOP INDICATES FAULT CODES 4732, 4735 AMONG SEVERAL OTHERS RELATING TO MISFIRING CYLINDERS AND FAULTS IN THE FUEL PUMP CIRCUIT/ELECTRONICS. A CURSORY SEARCH ON THE INTERNET INDICATES SEVERAL SUCH INCIDENTS WITH MANY OTHER CAR OWNERS WHERE THE CAR HAD TO BE TOWED TO THE DEALERSHIP SERVICE DEPARTMENT TO GET IT FIXED. THIS IS A DANGEROUS SITUATION IN WHICH CAR CAN COME TO STOP IN THE MIDDLE OF THE ROAD AND I HOPE AUDI TAKES LEADERSHIP IN PROACTIVELY SOLVING THIS PROBLEM BEFORE A SERIOUS ACCIDENT/INJURY HAPPENS TO SOMEONE. *TR

Mar 09, 2014

POWER TRAIN

3 complaints

TRANSMISSION SHIFT GEARS VERY BAD, WHILE BREAKING, FROM 2 GEAR TO 1ST GEAR CAR "JUMPS" FORWARD, I SEEN A LOT OF PEOPLE COMPLAINING ABOUT IT. SOMETHIMES WHEN I PUT IN TO REVERSE, IT TAKES A MINUTE UNTIL IT START DRIVING.

Aug 28, 2019

WHILE TAKING A LEFT TURN ACROSS TRAFFIC, THE AUDI Q5 3.2 TRANSMISSION FAILED WHILE SHIFTING FROM 1ST TO 2ND GEAR. THE AUDI Q5 STALLED AND STOPPED AND WOULD NOT CONTINUE TO DRIVE. THE ENGINE SEEMED TO BE WORKING PROPERLY; HOWEVER, THE GEARS WOULD NOT ENGAGE AND THE CAR WOULD NOT DRIVE. THE AUDI Q5 DISPLAYED AN ERROR MESSAGE "GEARBOX MALFUNCTION; YOU CAN CONTINUE DRIVING (LIMITED FUNCTIONALITY)". AFTER REPEATEDLY RESTARTING THE AUDI Q5 AND ATTEMPTING TO SHIFT THE TRANSMISSION IT EVENTUALLY ENGAGED THE GEARS ALLOWING THE CAR TO BE DRIVEN OUT OF TRAFFIC. FROM THAT POINT ON, IT DISPLAYED THIS MESSAGE ALMOST CONTINUOUSLY, BEING THE WORST IN THE MORNING, ALSO LOSING REVERSE GEAR. I DO A LOT OF HWY DRIVING AND ALWAYS WORRY IF I WILL GET KILLED BY ONCOMING TRAFFIC AS IT HAS STALLED ON ME WHILE ENTERING THE HWY ALSO. AUDI HAS BEEN NOTHING BUT IGNORANT, PRETENDING MY CAR IS THE ONLY ONE WITH THIS PROBLEM AND NOT ADMITTING TO RECALLS FOR THIS PROBLEM IN OTHER COUNTRIES. THIS IS THEIR FACTORY PROBLEM WHICH THEY QUOTE 10K TO FIX, 2X CARS TRADE IN VALUE OR WHOLESALE VALUE.

Sep 19, 2017

WHILE TAKING A LEFT TURN ACROSS TRAFFIC, THE AUDI Q5 3.2 TRANSMISSION FAILED WHILE SHIFTING FROM 1ST TO 2ND GEAR. THE AUDI Q5 STOPPED AND WOULD NOT CONTINUE TO DRIVE. THE ENGINE SEEMED TO BE WORKING PROPERLY; HOWEVER, THE GEARS WOULD NOT ENGAGE AND THE CAR WOULD NOT DRIVE. THE AUDI Q5 DISPLAYED AN ERROR MESSAGE "GEARBOX MALFUNCTION; YOU CAN CONTINUE DRIVING (LIMITED FUNCTIONALITY)". AFTER REPEATEDLY RESTARTING THE AUDI Q5 AND ATTEMPTING TO SHIFT THE TRANSMISSION IT EVENTAULLY ENGAGED THE GEARS ALLOWING THE CAR TO BE DRIVEN OUT OF TRAFFIC.

Nov 01, 2010

VISIBILITY/WIPER

3 complaints

THE SUNROOF SUNSHADE BROKE WHILE RETRACTING AND BLOCKED REAR WINDOW CAUSING A HAZARD. I HAD TO TAPE IT UP AS IT IS NOW ONLY PARTIALLY ATTACHED AND I AM UNABLE TO REMOVE. IT IS TAPED SO I CAN CONTINUE DRIVING SAFETLY. I WAS DRIVING WHEN THIS HAPPENED.

Jul 04, 2019

PANORAMIC SUNROOF START LEAKING WATER WHEN RAIN AND PANORAMIC FOAM SWELLS, FOAM BECOMES RUSIED AND BUILDS CORROSION.

Dec 21, 2017

FRONT WINDSHIELD WASHER NON-OPERATIVE. DEALER DIAGNOSED AS BAD SWITCH. NOT COVERED BY WARRANTY, RECALL OR CAMPAIGN. (5) MONTHS OUT OF WARRANTY. STARTED AS INTERMITTENT NOW NOT WORKING AT ALL. VEHICLE WILL NOT PASS MA STATE INSPECTION AS IS.

Oct 22, 2015

AIR BAGS,FUEL/PROPULSION SYSTEM

3 complaints

TAKATA RECALL.. NOTHING... HAS HAPPENED, AND I HAVE BEEN NOTIFIED OF THIS ISSUE BY AUDI.. BUT WANTED TO RECORD THAT NOTHING HAS NEED DONE. THERE IS ALSO A FUEL PUMP FLANGE RECALL THAT HAS NOT BEEN ADDRESSED. NO ISSUES AT THIS TIME.

Jan 11, 2017

TAKATA RECALL AND FUEL PUMP FLANGE REMEDY NOT AVAILABLE IN TIMELY MANNER

Nov 07, 2016

TAKATA RECALL: WHEN WILL THESE BE AVAILABLE? IT IS EXTREMELY DISCONCERTING DRIVING AROUND WITH A POSSIBLY FAULTY AIRBAG THAT COULD KILL ME IF DEPLOYED! ALSO THERE IS SOME RECALL ABOUT MY FUEL LINE? SEEMS PRETTY DANGEROUS AND YET IT SAYS NO REMEDY AVAILABLE. THIS ISN'T HELPFUL. *TR

Oct 21, 2016

ELECTRICAL SYSTEM

2 complaints

Rear driver side door will not unlock when keypad, nor inside unlock button is pressed. Once inside, door will not unlock in sequence with other doors when vehicle is shut off and it is time to exit the vehicle.

Apr 13, 2025

IN DECEMBER 2014 CLIMAT CONTROL MOTOR AND MODULE BLOW OUT ,2 MONTH LATER MMI SYSTEM IS NOT WORKING .IT 'S ONLY 36 000 MILES . VERY DISAPOOINTED WITH THIS CAR .

Feb 26, 2015

SERVICE BRAKES

2 complaints

TOOK MY VEHICLE TO THE DEALER FOR NEW BRAKE PADS BRAKES AND ROTORS. UPON LEAVING THE CAR WAS MAKING A LOUD NOISE ON THE RIGHT SIDE. I CALLED THE DEALER TO COMPLAIN AND WAS TOLD IT WILL WEAR OFF. EXT FEW TIMES I DROVE THE BRAKES FAILED. I CALLED AUDI AND BROUGHT MY CAR BACK AND NOW THEY WANT ME TO BY BACK BRAKES AND CALLI ER FOR BOTH SIDES WHEN THE WORK WASN'T DONE PROPERLY TO BEGIN WITH.

Sep 16, 2020

AT APPROXIMATELY 6:00 PM THE EVENING OF FEBRUARY 10, 2013, I WAS RETURNING WITH MY MOM (FRONT PASSENGER) ON I-66E HEADED BACK HOME, A VEHICLE IN FRONT OF ME STOPPED SUDDENLY BECAUSE A VEHICLE IN FRONT OF HER STOPPED FOR NO APPARENT REASON. I ENGAGED MY BRAKES AND HAD COME TO A COMPLETE STOP WITHOUT TOUCHING THE CAR IN FRONT OF ME AND THEN THE NEXT THING I KNOW I CAME IN CONTACT WITH HER BUMPER. WE THOUGHT INITIALLY WE HAD BEEN HIT FROM BEHIND, HOWEVER, AFTER INSPECTING MY REAR BUMPER THERE SEEMED TO BE NO INDICATION THAT HAD OCCURRED. EVEN THE DRIVER IN FRONT OF ME ACKNOWLEDGED THAT I WAS AT A STOP BEFORE COMING IN CONTACT WITH HER BUMPER. WHAT I BELIEVE OCCURRED HAS TO DO WITH THE AUDI BRAKING SYSTEM. I HAVE RAISED THIS PROBLEM OF THE BRAKES SKIPPING AND OTHER RELATED ISSUES ON MULTIPLE OCCASIONS WITH AUDI'S SERVICE DEPARTMENT, AUDI U.S./ GERMAN CORPORATE OFFICES AND AUDI "CUSTOMER EXPERIENCE" CENTER AND ACCORDING TO MY MAINTENANCE LOGS THEY HAVE PERFORMED A VARIETY OF CHECKS INCLUDING UPDATING THE SOFTWARE AND OTHER REPAIRS. THIS VEHICLE HAS BEEN IN REPEATEDLY TO THE AUDI DEALERSHIPS PRIOR TO THIS INCIDENT AND AFTER THIS INCIDENT FOR BRAKE AND GEAR ISSUES AMONGST OTHER PROBLEMS. I STILL CONTINUE TO HAVE SIMILAR ISSUES OF THE BRAKES NOT PROPERLY ENGAGING, A LOT OF CREAKING/GROANING NOISES/EXCESSIVE BREAK DUST FROM THE BRAKES AND WHEN I PLACE THE GEAR SHIFT FROM REVERSE INTO DRIVE IT JERKS FORWARD. AUDI HAS BEEN COMPLETELY UNHELPFUL AND HAS DONE NOTHING TO RESOLVE THE MATTERS SATISFACTORILY WHICH I HAVE BEEN TRYING TO DO SINCE SHORTLY AFTER THE TIME OF THE INCIDENT IN FEBRUARY. *TR

Oct 11, 2013

FUEL SYSTEM, GASOLINE,AIR BAGS

2 complaints

WE WERE TRANSFERRED FROM CHICAGO TO GERMANY AT THE END OF 2014 AND AS THE AUDI RECALL FOR THE AIRBAG AND FUEL FLANGE WERE NOW AVAILABLE WE SCHEDULED THE VEHICLE FOR SERVICE ON 11/12 JAN 2017. THE DEALER HAD THE RECALLS IN THE SYSTEM AND PRINTED THEM OUT AS A SERVICE ORDER FOR REPAIR. ON 12TH JANUARY THE DEALER CALLED AND SAID AUDI AG WOULD NOT AUTHORIZE THE REPAIRS. I CALLED AGAIN TODAY 13 FEB 2017 AND THE DEALERS SERVICE REPRESENTATIVE DANIEL CARR SAID THEY WOULD NOT AUTHORIZE AND THAT THE DEALER HAS NO WAY OF ORDERING THE PARTS WITHOUT AUDI AG AND THAT I SHOULD CONTACT AN AMERICAN DEALERSHIP IN THE US.

Feb 13, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V660000 (FUEL SYSTEM, GASOLINE) AND 16V078000 (AIR BAGS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/05/2017*CT UPDATED 01/17/17.*JB

Nov 08, 2016

SUSPENSION

1 complaint

Rear subframe rust causing car to fail state inspection. This vehicle has been maintained well and always parked in garage. The rear subframe rusted most, then front subframe. This is a common compliant among Audi forum users.

Apr 17, 2025

UNKNOWN OR OTHER

1 complaint

During a routine inspection my mechanic noticed the subframe of my 2011 Audi Q5 was rusted through in numerous spots. It seemed odd that a vehicle bought new and garaged since it was purchased had such extensive rust. Pictures of the rusted subframe were taken and shown to the local Audi dealer. The dealer then asked to bring the vehicle in so they could take their own pictures. Contacted Audi NA and spoke with rep about problem. The phone call ended abruptly when the Audi NA rep refused to file a claim and hung up on me.

May 20, 2022

VEHICLE SPEED CONTROL,ENGINE

1 complaint

VARIABLE SPEED CONTROL PROBLEMS- ACCELERATES AND DECELERATES IRREGULARLY.

Nov 03, 2021

STEERING,SUSPENSION,ENGINE

1 complaint

AUDI Q5 94,000. I WILL NEVER NEVER BUY AUDI VEHICLE AGAIN. FIRST STARTED WITH OIL LEAK, REPLACED VALVE COVER GASKET, THEN HOOD LATCH SENSOR (GERMAN GENIUS). HOW IN THE WORLD THIS BAD SENSOR MEASURES OIL LEVEL. RACK AND PINION LEAK, THEN TIMING COVER GASKET LEAK. THEN MY MECHANIC REPLACED DRIVER SIDE UPPER CONTROL ARM. NOW REAR SHOCK IS BAD. ALREADY SPENT OVER $3000 FINE, THE WORST ISSUE I HAVE IS TRACTION CONTROL LIGHT. THE DEALER (STEALER) GAVE ME ESTIMATE OF $1700 TO FIX THIS. THE LAST SERIOUS ONE ON 12/23/20 WHILE DRIVING WITH 2 MORE PASSENGERS ON BUSY ARE IN HOUSTON NEAR MED.CENTER, CAR ENGINE LOST POWER, SHAKING VIOLENTLY, THEN I DROVE VERY SLOWLY AT AROUND 30 MPH. THIS IS AUDI Q5 IS NIGHTMARE. NHTSA PLEASE DO SOMETHING, MAKE AUDI SETTLE THESE ISSUES. THANK YOU.

Dec 24, 2020

ELECTRICAL SYSTEM,UNKNOWN OR OTHER

1 complaint

MY CAR HAS HAD ELECTRICAL ISSUES THAT THE DEALER HAS NOT BEEN ABLE TO RESOLVE. THINGS HAVE GOTTEN WORSE. YESTERDAY MY SON THROUGH A FIT WHILE DRIVING ON THE FREEWAY AND OPENED THE BACK DOOR WHILE I WAS GOING OVER 60 MILES AN HOUR AND THE DOOR LOCK LIGHT WAS LIT. I FEEL THAT UNDER NO CIRCUMSTANCE SHOULD IT BE POSSIBLE OF THE DOOR TO BE ABLE TO OPEN WHILE DRIVING AT HIGH SPEEDS. I HAVE DISCUSSED THIS WITH AUDI CORPORATE BUT THEY WERE MORE CONCERNED ABOUT ME BEING ABLE TO PAY FOR THIS TO BE FIXED THAN THE ISSUE ITSELF. *TR

May 12, 2020

STEERING,ENGINE

1 complaint

I HAVE BEEN DRIVING ON THE HIGHWAY AND CITY AND IT APPEARS THE STEERING IS SOMETIMES STIFF AND THEN SOFT , I HAVE CHECKED THE POWER STEERING FLUID LEVEL AND ITS FULL. THIS IS AN ISSUE BECAUSE ITS HARD TO MAKE TURNS AS THE STEERING WHEEL STIFFENS UP. ANOTHER ISSUE IS THE CAR CONSUMES ABOUT 1 QUART OF OIL EVERY 300 MILES, IT WAS PART OF A LAWSUIT SETTLEMENT BUT THE VEHICLE WAS NEVER REPAIRED

Feb 28, 2020

AIR BAGS,ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

TAKATA RCALL NOT DONE

Jun 12, 2019

ELECTRICAL SYSTEM,AIR BAGS,FUEL/PROPULSION SYSTEM

1 complaint

WELL FIRST IT WAS THE TAKATA AIRBAG RECALL, BUT THE ONE I'M COMPLAINING ABOUT IS THE RECALL FOR THE FUEL PUMP AND ALSO THE FUEL PUMP WIRING WHICH WAS ALSO REMOVED FROM OUR VEHICLE, AND WE'RE LIKE TWO ABOUT HOW IT WAS PART OF THE RECALL FOR THE FUEL PUMP . ANYWAY I'VE ALREADY PUT A COMPLAINT ABOUT THIS AND HOW IT HAS MALFUNCTIONED OTHER IMPORTANT COMPONENTS OF OUR VEHICLE INCLUDING THE FUEL PUMP FLANGE WHICH WAS ALSO REPLACED COILS SPARK PLUGS SENSORS ETC. WHAT I'M COMPLAINING ABOUT NOW IS I'VE CONTACTED AUDI USA AND THEY HAVE STRING US ALONG FOR ALMOST A YEAR GOING BACK-AND-FORTH TO DIFFERENT AUDI DEALERSHIPS AND GETTING DIFFERENT RESPONSES OR DIFFERENT DIAGNOSIS OF WHAT IS WRONG WITH THE CAR. RECENTLY WE HAD OUR AUDI Q5 2011 FULLY DIAGNOSED AND NOW WE COME TO A WHOLE NEW DILEMMA AND MALFUNCTION OF OUR VEHICLE. WE KNEW THE FUEL INJECTORS WERE GOING BAD BECAUSE OF THE WIRING WHICH WAS NOT PROPERLY INSTALLED FOR THE FUEL PUMP WHICH CAUSED THE ALTERNATOR ALSO TO GO BAD AND THE SENSORS AND NOT TO FORGET ABOUT THE SPARK PLUGS AND COILS. WE THOUGHT WE FINALLY WERE GOING TO GET OUR CAR FIXED AT NO CHARGE TO US EVEN THOUGH WE I KNEW THAT OUR WARRANTEE WAS OUTDATED, BUT WE THOUGHT MAYBE SINCE THE RECALL HAD A LOT TO DO WITH IT AUDI WOULD TAKE CARE OF IT. WELL ALMOST A YEAR AND GUESS WHAT AUDI DECLINED THE WORK OF REPLACING THE FUEL INJECTORS. WHEN I ASKED THEM WHY THEY CONTINUE TO GIVE ME THE SAME RESPONSE WHICH I ALREADY KNOW, THAT MY VEHICLE IS OUT OF WARRANTY, TELL ME SOMETHING I DON'T KNOW, WE WERE ONLY ASKING FOR THE RIGHT THING TO BE DONE AND WHAT SEEMS FAIR. LAST TIME I EVER BUY AN AUDI

Jun 09, 2019

STRUCTURE,UNKNOWN OR OTHER

1 complaint

WHILE THE VEHICLE IS IN MOTION, THE SUNROOF SOUNDS LIKE IT IS NOT PROPERLY SEALED, EVEN THOUGH ITS CLOSED.

Mar 03, 2019

STEERING,FUEL/PROPULSION SYSTEM

1 complaint

TL* THE CONTACT OWNS A 2011 AUDI Q5. WHILE DRIVING 30 MPH, THE CONTACT SMELLED A FUEL ODOR. THE CONTACT PULLED THE VEHICLE OVER AND SHUT OFF THE ENGINE. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE, BUT WAS UNSUCCESSFUL AND THE CHECK ENGINE INDICATOR ILLUMINATED. ALSO, THE ELECTRIC POWER STEERING WARNING MESSAGE APPEARED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE CONTACT CALLED THE COLLECTION AUDI (200 BIRD RD, CORAL GABLES, FL 33146, (305) 444-5555), BUT NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS UNKNOWN.

Dec 07, 2018

TIRES

1 complaint

THE INSIDE OF THE TIRE DELAMINATED HALF WAY AROUND THE TIRE

Dec 04, 2018

ELECTRICAL SYSTEM,STRUCTURE,SERVICE BRAKES

1 complaint

WHILE DRIVING ABOUT 45 ON THE HIGHWAY, A LIGHT CAME ACROSS MY DASH THAT SAID 'PARKING BRAKE MALFUNCTION!' MOMENTS LATER MY 2011 AUDI Q5 CAME TO A COMPLETE STOP CAUSING A 3 CAR PILE UP. MY CAR HAD JUST BEEN SERVICED IN JUNE AND GOTTEN NEW BRAKES AT THAT TIME AS WELL.

Oct 10, 2018

Crash: 1

ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

TAKATA RECALL! THE ENGINE LIGHT IS CONSTANTLY ON AND THE PASSENGER DOOR IS NOT WORKING PROPERLY. ONE OF THE DOORS HAVE TROUBLE LOCKING AND THE OTHER CAN'T SENSE THE REMOTE FOR UNLOCKING, IT NEEDS TO OPEN MANUALLY FROM INSIDE OF THE VEHICLE. THE ENGINE LIGHT COMES ON IMMEDIATELY AFTER THE CAR IS TURNED ON.THE VEHICLE WAS IN THE SHOP FOR WEEKS AND EXPENDED 2K WITH CHANGING THIS AND THAT BUT NOTHING WAS FIXED. THE ISSUE IS STILL EXISTS. THE ENGINE LIGHT IS STILL ON!

Jan 04, 2018

AIR BAGS,UNKNOWN OR OTHER

1 complaint

TAKATA RECALL," DEALER IS UNABLE TO MAKE REPAIRS BECAUSE THE REPLACEMENT PARTS IS NOT AVAILABLE. FEAR OF GETTING HURT. NO INCIDENT YET.

Nov 01, 2017

EXTERIOR LIGHTING

1 complaint

RECEIVING LEFT HEADLIGHT DIPPED ERROR. APPEARS TO BE A COMMON ISSUE WITH AUDI ACROSS MODEL RANGE POSSIBLY DUE TO DESIGN ISSUE.

Oct 18, 2017

AIR BAGS,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM

1 complaint

MY VEHICLE WENT TO THE AUDI FIFE DEALERSHIP. ADVISED I NEEDED A NEW ENGINE. I TRIED TO TRADE IN THE VEHICLE AND I WAS ADVISED THAT MY CAR HAD -0-TRADE IN VALUE. THEY WOULDN'T ACCEPT ON A TRADE-IN. THEY SAID IT WAS WORTHLESS. I TOWED THE VEHICLE HOME AND I NOTICED ON MY PAPERWORK THAT THE DEALERSHIP COMPLETED "3" RECALLS WITHOUT MY PERMISSION OR KNOWLEDGE. I ASKED SERVICE WHY THEY COMPLETED THESE RECALLS ON A WORTHLESS VEHICLE THAT I HAD TO TOW HOME. A VEHICLE THE DEALERSHIP DIDN'T WANT. I FOUND OUT THAT THIS DEALERSHIP IS COLLECTING OVER $14,000 FOR RECALLS THAT I DIDN'T AUTHORIZE ON A VEHICLE THAT THEY SAID WAS WORTHLESS. I CAN'T EVEN VERIFY IF THE DEALERSHIP ACTUALLY DID THE RECALLS. THIS IS AN UNETHICAL PRACTICE FOR THIS DEALERSHIP TO TELL ME MY VEHICLE IS WORTHLESS WITHOUT AN ENGINE; WON'T ACCEPT ON A TRADE; TOWED MY VEHICLE HOME BUT THEY COLLECT $14,000.

Sep 18, 2017

POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE

1 complaint

I WAS DRIVING MY CAR AROUND SOME BLIND CURVES WHEN I HEARD A CLANK KIND OF SOUND AND CLICKING AND THEN LOST POWER FORTUNATELY I WAS CLOSE ENOUGH I COASTED HOME. I WAS VERY LUCKY. I COULD NOT GET THE ENGINE TO START AND HAD IT TOWED TO THE AUDI DEALER HE SAID, ENGINE NO START NO POWER: FOUND ENGINE CRANKS WITHOUT COMPRESSION. FOUND TIMING CHAIN STRETCHED AND JUMPED TIMING. REMOVED AND INSPECTED VALVES AND FOUND ALL VALVES TO BE BENT. AT THIS TIME WE NEED TO REPLACE THE CYLINDER HEAD AND TIMING CHAIN AND RELATED PARTS. PARTS: $4800 LABOR: $4835 TOTAL: $9635.00 REGARDS, I BELIEVE THIS IS A PROBLEM THAT ACTUALLY IS SO COMMON THAT SEVERAL MECHANICS HAVE WEBSITES ON HOW TO PROTECT YOUR CHAIN FROM DOING THIS. I OF COURSE HAD NO IDEA ABOUT ANY OF THIS BEFORE...BECAUSE NO ONE TOLD ME IT WAS AN ISSUE!!!! OR I WOULD HAVE DONE THE PREVENTATIVE CARE. ALSO, I JUST READ THEY ARE DOING A CLASS ACTION SUIT WITH THIS IN NEW JERSEY. I CAN TELL YOU I AM FEELING VERY NERVOUS ABOUT DRIVING MY AUDI AGAIN!!! I HAVE NO CONFIDENCE IN THESE CHAINS!

Apr 29, 2017

FUEL SYSTEM, OTHER,AIR BAGS,ENGINE

1 complaint

AUDI Q5. CONSUMER WRITES IN REGARDS TO NO REMEDY/TIME FRAME AVAILABLE TO REPAIR AIR BAG REPLACEMENT RECALL, FUEL PUMP CRACKS AND ENGINE OIL LEAKAGE ISSUES. *SMD UPDATED 04/19/2017. *JS

Apr 19, 2017

FUEL SYSTEM, GASOLINE,AIR BAGS,FUEL/PROPULSION SYSTEM

1 complaint

TAKATA RECALL AFTER 10 MONTHS OF RECEIVING A RECALL NOTICE, THE TAKATA REPLACEMENT BAGS ARE STILL NOT AVAILABLE FROM FROMAUDI DEALER. I ALSO RECEIVED A RECALL IN NOVEMBER REGARDING FUEL PUMP FLANGE -- AFTER CALLING MY DEALER SEVERAL TIMES, I AM TOLD REPLACEMENT OFFERED BY RECALL NOTICE IS NOT AVAILABLE, MAY NOT BE FOR SEVERAL MONTHS - THIS IS FIRE HAZARD. AUDI LEAVES ME TO DRIVE A VEHICLE WITH 2 SERIOUS DEFECTS, WHICH THEY KNOW ABOUT, AND MAKE NO EFFORT TO DEAL WITH THE RECALL OR OFFER ME A REPLACEMENT VEHICLE. HOW CAN THIS BE ACCEPTED? *TR

Jan 16, 2017

POWER TRAIN,AIR BAGS,UNKNOWN OR OTHER

1 complaint

UNRESOLVED ENGINE ISSUE. RECALL THAT THEY WILL NOT FIX. UNABLE TO TRADE IN VEHICLE ANYWHERE BECAUSE OF THE ACTIVE RECALL. FEEL TRAPPED IN AN UNSAFE 'FAMILY' CAR.

May 22, 2016

AIR BAGS,UNKNOWN OR OTHER,ENGINE

1 complaint

AFTER MY Q5 HAS BEEN IN THE SERVICE DEPARTMENT 3 TIMES FOR THE SAME ISSUE BROKE DOWN ON A VERY BUSY HIGHWAY WITH MY SMALL CHILD ON BOARD. MY AUDI ADVISOR TOLD ME TO TRY TO BRING IT TO THE DEALER. WE DID NOT MAKE IT. CAR HAD TO BE TOWED. AFTER 2 WEEKS, I WAS ADVISED I NEEDED A NEW ENGINE AT THE COST OF $14,700. THIS IS AFTER IT HAD BEEN FIXED SEVERAL TIMES BEFORE FOR THE SAME ISSUE. SECONDLY, IT HAS A RECALL THAT HAS BEEN PUBLISHED AND AUDI'S RESPONSE TO ME WAS THE RECALL REPAIR IS NOT AVAILABLE YET. THEY ARE HOWEVER ARE WORKING WITH TAKATA TO PRODUCE REPLACEMENT PARTS. SO, AGAIN THEY ARE JEOPARDIZING MINE AND MY FAMILIES SAFETY. AND THE OIL CONSUMPTION IS RIDICULOUS. NO VEHICLE SHOULD USE A QUART OF OIL EVERY 1000 MILES. THIS IS AN UNACCEPTABLE COMPANY AND THEIR RESPONSES ARE ALL SCRIPTED.

Mar 28, 2016

POWER TRAIN,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM

1 complaint

TRANSMISSION OFTEN JERKS WHEN SLOWING DOWN BELOW 10 MPH, CAR JERKS FORWARD

May 12, 2015

POWER TRAIN,VEHICLE SPEED CONTROL

1 complaint

1. Q5 2.0 HAS A VERY HARSH DOWNSHIFT WHETHER IN AUTOMATIC MODE OR IN MANUAL/SPORTRONIC. SPECIALLY 4->3 AND 3->2 AND 2->1. AS A RESULT THE CAR COMES TO A STOP AND THEN JERK FORWARD AFTER THE STOP (2-1), CAUSING ACCIDENTS IN PARKING GARAGES SPECIALLY IN TIGHT SPOTS. AUDI HAS ACKNOWLEDGED THE ISSUE, APPLIED TSB-37-13-83 SOFTWARE UPDATE, EVEN REPLACED THE MECHATRONIC UNIT BUT THE HARSH JERKY DOWNSHIFT RETURNS. DEALER SAYS IT IS NOT A PROBLEM BUT A "CHARACTERISTIC" OF THIS CAR. ESCALATED TO AUDI OF AMERICA, AND THEY CONFIRM IT IS A CHARACTERISTIC OF THE VEHICLE AND THEY SAY THEY CANNOT DO ANYTHING ABOUT IT. HUNDREDS OF SIMILAR COMPLAINTS, SOME AT HTTP://FORUMS.AUDIWORLD.COM/ARCHIVE/INDEX.PHP/T-2847492.HTML 2. CAR BURNS OIL AT HIGH RATE. HAD OIL TOPPED OFF AT 12K, 15K, 19K, AND STILL AT 21K IT IS HALF. DEALER CHANGED SOME GASKETS SAYING IT WOULD FIX THE ISSUE BUT IT HASN'T. *TR

Jun 10, 2014

POWER TRAIN,STRUCTURE,ENGINE

1 complaint

I PURCHASED A CERTIFIED PREOWNED AUDI Q5 LAST MARCH 2013. THE VEHICLE WAS RUNNING FINE. NO PROBLEMS OR CONCERNS. I TOOK THE VEHICLE TO AN AUDI DEALER IN FEBRUARY 2014 FOR AN ANNUAL SERVICE AND ALSO IN MARCH 2014 FOR MY YEARLY INSPECTION/EMISSIONS TESTING. ON APRIL 2014, I HAD LOSS THE VEHICLE DUE TO AN UNKNOWN FIRE THAT HAD STARTED IN THE CAR. YES, MY CAR WAS ENGULFED IN FIRE! PRIOR TO THIS FIRE, I HAD NO PROBLEMS OR MESSAGES ON MY DASHBOARD OR SMELLED SMOKE WHILE I HAD DROVE THE CAR. THE CAR WAS RUNNING FINE UP UNTIL THAT DAY. I HAVE NO IDEA WHAT HAPPENED TO MY VEHICLE. THE INSURANCE COMPANY HAD INVESTIGATED THIS VEHICLE, AND THEY STATED THAT ARSON WAS NOT THE BLAME FOR THE FIRE. THEY R/O AN ELECTRICAL ISSUE THAT MIGHT OF BEEN THE CAUSE OF THE FIRE. THE INSURANCE COMPANY HAD ALSO RESEARCHED RECALLS AND MANUFACTURER DEFECTS, AND THEY CLAIMED THERE WERE NO ISSUES. I AM COMPLETELY STUNNED ABOUT THIS INCIDENT. THE CAR WAS PARKED ALL DAY, AND I JUST CAN'T BELIEVE OUT OF NOWHERE THAT THE CAR HAD CAUGHT ON FIRE. I'VE BEEN IN CONTACT WITH THE DEALER WHERE I PURCHASED THE VEHICLE, AND THEY ARE AS SHOCKED AS I AM ABOUT WHAT HAPPEN. HOPEFULLY, I'LL GET AN EXPLANATION AS TO WHY THE VEHICLE HAD MYSTERIOUSLY CAUGHT ON FIRE. *TR

May 31, 2014

Fire: 1

ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE

1 complaint

CRANK SENSOR FAILURE AND AND FUEL PUMP FAILURE. *TR

Oct 13, 2011

VISIBILITY

1 complaint

WIPERS DO NOT KEEP WINDSHIELD CLEAR IN WINTER SNOW AND ICE DRIVING CONDITIONS. WIPERS FREEZE UP AND DO NOT CLEAR WINDSHIELD, SERIOUSLY COMPROMISING VISIBILITY AND CAUSING DANGEROUS VEHICLE OPERATION. DESIGN IS PROPRIETARY AND AUDI DO NOT OFFER WINTER BLADES TO REMEDY THIS SITUATION. PLEASE NOTE, THIS IS FOR AN AUDI A4 QUATTRO, NOT Q5 AS YOUR WEB SITE ONLY ACKNOWLEDGES THE A3 AND Q5 AS CHOICES FOR VEHICLES. *TR

Dec 16, 2010

4.7/5.0

42 reviews

Where to Find VIN for Problems Check

To check for problems and complaints on your 2011 AUDI Q5, you'll need the VIN number. Find your VIN in one of these 4 common locations.

Where to Find VIN Number on 2011 AUDI Q5 for Problems Lookup - Dashboard, Door Jamb, Engine Bay, Documents

Understanding VIN Structure for Problem Reports

Each character in your 2011 AUDI Q5 17-digit VIN helps identify specific complaints and problems affecting your vehicle model.

2011 AUDI Q5 VIN Structure for Complaint Verification - WMI, VDS, Check Digit, Model Year, Plant Code

How to Check 2011 AUDI Q5 Problems in 3 Steps

Locate Your VIN

Find the 17-character VIN on your 2011 AUDI Q5 dashboard (visible through windshield), door jamb, engine bay, or vehicle documents.

Review by Component

Browse owner-reported complaints organized by vehicle component (engine, transmission, brakes, electrical) to identify common issues and problem patterns for this model year.

Check Safety Issues

Review crash and fire incidents for each component to assess safety concerns. Contact your AUDI dealer or report problems to NHTSA at SaferCar.gov.

Frequently Asked Questions

How many problems does the 2011 AUDI Q5 have?

The 2011 AUDI Q5 currently has 141 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2011 AUDI Q5?

The most common problems reported for the 2011 AUDI Q5 are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2011 AUDI Q5 problem data come from?

All problem and complaint data for the 2011 AUDI Q5 comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

How do I report problems with my 2011 AUDI Q5?

You can report safety problems with your 2011 AUDI Q5 directly to NHTSA at SaferCar.gov or call 1-888-327-4236. Your complaint helps identify patterns and may lead to recalls or investigations.

Where can I find my VIN to check problems?

Your 2011 AUDI Q5 VIN is located in 4 places: (1) Dashboard near windshield on driver's side, (2) Driver's door jamb sticker, (3) Engine bay, (4) Vehicle registration and insurance documents.

Is the 2011 AUDI Q5 reliable?

Reliability can be assessed by reviewing the number and severity of owner complaints for the 2011 AUDI Q5. Check complaints by component, crash reports, and fire incidents above to evaluate potential issues and problem patterns.