2016 AUDI Q5 Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
VIN Decoder
72
Complaints Reported
As an Amazon Associate, ForCar.org earns from qualifying purchases.
Complaints by Component
ENGINE
16 complaints
I am reporting a defect related to carbon buildup in the Secondary Air Injection (SAI) system on my 2016 Audi Q5 3.0L Supercharged (engine code CTUC). My vehicle has been diagnosed by an Audi dealer with DTC P0491 – Secondary Air Injection System Insufficient Flow, and restricted secondary air flow has been confirmed through Audi-authorized diagnostics. This failure mode is described in TSB 2014569 and TSB 2014665/4. I discovered this when the check engine light illuminated and I sought a diagnostic from the dealer which cost me $249. Audi has acknowledged this condition as a defect in other vehicles by issuing Warranty Extension U19 (10 years / 120,000 miles), which covers carbon buildup in the secondary air injection ports. However, Audi denied U19 coverage for my vehicle solely because my VIN is not included in the warranty extension population. This condition results in increased emissions which impact the environment and which will cause the vehicle to not pass the emissions inspection required for registration. Audi has not provided any technical explanation distinguishing my vehicle from those covered under U19, despite identical fault codes, failure mechanism, and required repair procedure. The repair involves removal and cleaning of carbon buildup in the cylinder head secondary air ports and is quoted at approximately $2,500.
Jan 29, 2026
Audi had Valves and pistons fail on the highway at 75mph on Nov 28,2024 at 117000 miles Had the vehicle since 2021 and 17000 miles. Complained to the dealerships at the last 3 oil changes about excessive oil consumption. They told us not to worry about it, full aware that they had lost a lawsuit over this very issue. We were never informed about this lawsuit, and now Audi refuses to fix THEIR problem. We are very lucky when the engine blew up that there was no one behind us, otherwise it would have been a major highway accident. Now Audi wants $18,000 to replace the engine.
Jan 12, 2025
The vehicle engine no longer works. The coolant line broke without warning, and the whole engine needs to be replaced. The vehicle no longer works
Aug 22, 2024
My Q5 requires an additional quart of oil approximately every 500-1000 miles since purchased in early August . Services included two oil changes, replacement of pan gasket and fill tube O-ring. No drips on the ground, just a minimum level reading every 30 days. That definitely should not be happening without some plausible explanation other than "That's what German cars do. I have a BMW and the same issue." It was not disclosed that I would have to purchase a monthly supply oil motor oil in addition to the cost of the vehicle.
Jun 28, 2024
continually having to add a quart of oil to the vehicle and rear tail pipes have turned soot black from oil burning out the tailpipe. I purchased the vehicle and i was having to have the oil changed a lot. then i noticed that the oil light was on every 500-1000 miles and i was constantly having the oil changed. i researched and the oil should not be changed that often. i took to dealership twice to no avail. i took it back with the same issue. they kept the vehicle almost three months and told me that motor would have to be torn down and if warranty didnt pay i would have to pay over 15,000.00 for a new engine. i dont have that kind of money for an engine and engines should last over 100,000 miles. the warranty company advised that if engine was torn down and itis an Audi problem they would not pay (they advised that Audi have this burning oil problem and they won't cover damages) and Audi will not take responsibility for the problem that is inherent in the engine and will not repair the vehicle.
Sep 21, 2023
+ 11 more complaints for this component
UNKNOWN OR OTHER
8 complaints
The vehicle had a oil leak that began in 2022 right after I bought the vehicle used. The light continued to come on indicating low oil. Eventually, they found a leak in the pistons. They were replaced. Again in 2023 a leak was found near and around the upper timing gasket and vacuum pump. Now 2025, a new leak is found transmission line and the dipstick.!
Mar 07, 2025
I just purchased car and was told of no recalls
Mar 04, 2025
Coolant pump failed at 90K miles and eight years. Herb Chambers Audi Burlington denied there was ever a warranty for this issue, instead stating that the car in general was out of warranty (over 5 years from overall warranty), failed to refer us to the Settlement Claim administer as the NHTSA says they are required to under your guidelines (https://static.nhtsa.gov/odi/tsbs/2022/MC-10214802-0001.pdf), and again in fact failed to mention the warranty extension at all. They then quoted us at $2,580 for the repair and demanded we pick up the car by 5 pm if we did not agree to this fix, and that they would charge us to leave the vehicle on site. We then had to drive the vehicle to another dealership, where while we waited to hear from Audi on coverage of the repair—ultimately denied—we had it fixed and paid $1,970 for the fix, because the car we were told by Burlington (which refused to acknowledge the existence of a warranty extension) was dangerous to drive, and indeed the leak was so bad we had to refill it even after it was sitting in the driveway overnight. Our complaints are as follows: 1) Audi Burlington is not following NHTSA guidelines in the least re the coolant pump lawsuit and in fact dies not acknowledge the existence of said warranty 2) The class action case Zhao, et al. v. Volkswagen Group of America, Inc., et al., Civil Action No. 2:21-cv-11251 while helpful is not adequate. Our car has been meticulously maintained and at just over the required mileage (though under the years) it had a failure that, had it been ignored, would have been catastrophic.
Sep 08, 2023
Confirmed carbon monoxide poisoning. On Tuesday October 19th, 2022, at 11 am, I drove my 19 year old niece, a student at Uni San Francisco, to a transit station about 2 hours from my home. When we got out of the car to say goodbye I felt quite dizzy, sleepy, and a bit nauseous. I got back in the car and drove about an hour towards home and felt so dizzy that I stopped and got out of the car to get some food, just incase that was the issue. I walked around at a shopping center for about 4 hours until I felt a bit better. I got back in the car and drove another hour home. As soon as I got out of the car at home, about 7:15 pm, it was very apparent that the dizziness had returned. I called my Dr the next morning and she sent me to the ER for a blood gas test which confirmed carbon monoxide poisoning. I called my niece and she confirmed she felt the same symptoms upon arrival at the transit station.
Oct 21, 2022
IS AN AUDI Q5 3T AND THE WATER PUMP BROKE, LEADING TO LEAKING OF THE COOLANT AND OVERHEAT THE ENGINE, THE Q5 WITH 2T ENGINES ALREADY HAVE THE RECALL FOR WATER PUMP PROBLEMS , BUT AUDI DOES NOT WANT TO APPLY THIS RECALL FR THE 3T , THIS HAPPENED WHEN I WAS IN THE HIGHWAY AND I HAD TO POOL OVER .
Jan 23, 2020
+ 3 more complaints for this component
STEERING
7 complaints
Power steering failure. While driving warning light came on and power steering immediately went out. No prior warnings. Safety was put at risk because steering was basically inoperative, had to muscle to turn, unable to stop at intersections due to difficulty turning when coming to stop. Had vehicle towed to dealership because unable to drive. Had to replace power steering rack with adaptions. The j500 electromechanical power steering control module integrated into the steering rack was was electrically faulty.
Nov 30, 2024
The entire steering system failed. While the car was in motion, the steering wheel completely locked up and could not be turned even a degree. This caused extreme safety concern as the road was curving but the car could not be steered. The problem was confirmed by an independent mechanic and then by an Audi dealership service department. The entire steering component was then replaced.
Mar 18, 2023
Power steering Control Module failure at cold temperatures. Knows to be an issue on many Audi cars between 2011-2016. This caused my power steering to fail suddenly. My safety was impacted because i lost the ability to steer while driving. The vehicle and the steering rack is available for inspection at any time. Problem continues to be in effect. There are warning messages and lights on the instrument cluster along with fault codes significant for power steering module failure.
Feb 24, 2023
The contact owns a 2016 Audi Q5. The contact stated that upon starting the vehicle, the "Steering Fault - Do not drive Vehicle” message was displayed on the instrument panel. Due to the failure, the contact used excessive effort to drive the vehicle to an independent mechanic where the vehicle was diagnosed with a defective rack and pinion. The mechanic referred the contact to the dealer for assistance. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 126,000. The contact stated that the vehicle is also experiencing excessive oil consumption.
Jan 13, 2023
My 2016 AUDI Q5 got a fault on the steering (Steering Defective! Do not drive vehicle!) after changing a lane on a 35 miles/h road and I had lose all power steering and was nearly un-drivable 6 month earlier on 35k service maintenance I was complaining about jerky steering that happened twice when I change the lane on a highway after 40-50 miles trips. That time Audi Palo Alto Dealer was not able to reproduce the problem and there were no error codes that time. Today, the OBD scanner shows two error codes ABS:01309:Power Steering Module J500 and Power steering:00772:Oil pressure Switch F22. These error codes are not ressetable. The issue has not gone, it is permanent.
May 19, 2022
+ 2 more complaints for this component
ENGINE AND ENGINE COOLING
6 complaints
The contact owns a 2016 Audi Q5. The contact stated while driving approximately 35 MPH, there was an abnormal burning odor inside the cabin of the vehicle. The contact checked the oil and coolant levels and became aware that the coolant level was very low. There was no warning light illuminated. The contact stated that after filling the coolant reservoir the odor went away. The contact stated that the odor returned, and the coolant level was very low. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 17V002000 (Engine and Engine Cooling) however, the VIN was not included. The failure mileage was approximately 100,000.
Sep 08, 2023
The contact owns a 2016 Audi Q5. The contact stated that while driving at various speeds, the oil pressure warning light flashed on the instrument panel. The contact had taken the vehicle to an independent mechanic on several occasions and unknown repairs were performed; however, after each repair, the failure persisted. The contact took the vehicle to a dealer where a diagnostic test was performed; however, the cause of the failure could not be determined. The contact attempted to reach the manufacturer but had no success. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 18V229000 (Engine and Engine Cooler). The vehicle was not repaired. The failure mileage was approximately 119,000.
Dec 23, 2022
The contact owns a 2016 Audi Q5. The contact stated while driving at various speeds, an abnormal rattling sound was coming from the vehicle with the check engine warning light illuminated. The vehicle was taken to a dealer and the contact was informed that the coolant pump and serpentine belt needed to be replaced. The contact was informed that the vehicle was not included in NHTSA Campaign Number: 18V229000 (Engine and Engine Cooling) and that the repair would be an out of pocket expense. The manufacturer was notified of the failure and confirmed that the Vin was not included in the recall. The vehicle was not repaired. The failure mileage was approximately 74,000.
Jun 16, 2021
TL* THE CONTACT OWNS A 2016 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUDI OF SHREWSBURY (780 BOSTON TURNPIKE, SHREWSBURY, MA 01545, (508) 581-5800) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Jul 09, 2018
TL* THE CONTACT OWNS A 2016 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUDI NORTHLAKE (10831 NORTHLAKE AUTO PLAZA BLVD, CHARLOTTE, NC) AND THE MANUFACTURER WERE CONTACTED AND CONFIRMED THAT THE PARTS WOULD NOT AVAILABLE FOR THE RECALL REMEDY UNTIL NOVEMBER OF 2018. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Jun 20, 2018
+ 1 more complaint for this component
ELECTRICAL SYSTEM,ENGINE
3 complaints
On [XXX] at around 8:55-8:59 I finalized the paperwork for a purchase of a car, received the keys, drove out of the dealership and by 9:02 the check engine light came on and the car shook. On [XXX] at around 2:22 pm, as I was driving, the car shook, pulled up to red light and the car would not move. It shook, rattled and died. The EPC light came on. I owed the car back to the dealership. I noticed that parts of the car next to the muffler and the tailpipe were belong held together with making tape. I received a call from the dealership from Tony. He said the car was fixed by the owner. No clear verification that the dealership owner is as trained or licensed mechanic. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Jul 09, 2024
THIS CAR HAS SHUT DOWN WHILE DRIVING (IN MOTION) THREE TIMES, ONCE WHILE TRAVELING AT 45 MPH, ONCE AT 75 MPH ON THE HIGHWAY AND LUCKILY THE LAST TIME IN A PARKING LOT.. THE FIRST TIME WAS NOVEMBER 23, 2018. THE ENGINE STOPPED AND WE WERE ABLE TO DRIFT OVER TO THE LEFT SHOULDER. THOUGHT IS WAS A FLUKE BECAUSE THE CAR STARTED UP AGAIN. THE NEXT TIME DRIVING ON THE HIGHWAY IT SHUT DOWN AGAIN DECEMBER 2, VERY SCARY. WE BROUGHT IT TO AUDI AND THE REPLACED A FUEL COMPOSITION SENSOR AND SAID IT WAS FIXED. AFTER THEY 'FIXED IT' AND RETURNED THE CAR, IT DID THE EXACT SAME THING AND THE ENGINE SHUT OFF WHILE DRIVING IN A PARKING LOT. WE BROUGHT THE CAR BACK IN. AUDI SAYS THEY CAN'T FIND THE PROBLEM, BUT WE ARE CONCERNED THE PROBLEM STILL EXISTS AND OTHER CARS MAY HAVE THIS VERY SERIOUS ISSUE. THE CAR HAS BEEN IN THE SHOP A TOTAL THUS FAR OF 31 DAYS AND THEY CALLED TODAY TO TELL US TO TAKE THE CAR BACK, BUT THEY HAVE NOT FOUND THE PROBLEM. I GUESS THEY EXPECT US TO DRIVE IT AGAIN UNTIL IT SHUTS DOWN AGAIN AND WE GET REAR-ENDED AND KILLED.
Jan 09, 2019
I RECEIVED A LETTER FROM AUDI USA TODAY STATING THAT THERE IS A SAFETY ISSUE WITH THE "AFTER RUN COOLANT PUMP" FAILING AND POTENTIALLY CAUSING THE VEHICLE TO CATCH FIRE. AUDI SAYS THAT THERE ARE NO PARTS AVAILABLE TO FIX THIS PROBLEM YET, AND WILL NOT BE AVAILABLE UNTIL AT LEAST NOVEMBER. UNTIL THAT TIME AUDI SAYS TO PARK THE VEHICLE OUTSIDE AT NIGHT SO THAT IF IT DOES CATCH FIRE, IT IS LESS LIKELY TO BURN DOWN YOUR HOUSE. I DO NOT THINK THIS IS A SAFE WAY TO HANDLE THIS ISSUE. FIRST AUDI SOLD US THE CARS WITH TAKATA AIRBAGS, THEN AUDI SOLD CARS WITH FRAUDULENT DIESEL ENGINES, NOW AUDI KNOWINGLY ADVISED THEIR CUSTOMERS TO DRIVE CARS THAT MAY CATCH FIRE AND HAS NO TIMELY SOLUTION TO MAKE THEM SAFE. I THINK YOU SHOULD INSTRUCT AUDI TO CORRECT THIS SITUATION IMMEDIATELY AND NOT TO BE ABLE TO SELL ANY MORE NEW VEHICLES IN THE USA UNTIL THIS SAFETY ISSUE IS RESOLVED.
Jun 19, 2018
ELECTRICAL SYSTEM
3 complaints
NOTHING HAS HAPPENED WITH MY VEHICLE YET. AUDI HAS ISSUED RECALL NHTSA 18V229. THIS RECALL HAS BEEN IN EFFECT FOR ABOUT ONE YEAR, AUDI HAS YET PROVIDE THE PART TO REPAIR THIS DISCREPANCY. HOW LONG DOES A MANUFACTURER HAVE TO FIX SOMETHING?
Apr 01, 2019
IN THE LAST SIX MONTHS I HAVE RECEIVED FOUR LETTERS FROM AUDI SAYING THAT THERE IS A SAFETY RECALL 19N4 ABOUT A ELECTRIC AFTER RUN COOLANT PUMP. IN THEIR LETTERS THEY SAY THIS CAN LEAD TO POTENTIAL VEHICLE FIRE. YET WHEN I CALL AUDI THEY TELL ME THEY HAVE TO PLACE ME ON A LIST TO HAVE THE PROBLEM FIXED .I SURE HOPE MY WIFE AND I DON'T DIE IN A VEHICLE FIRE BECAUSE THIS DOESN'T SEEM TO BE A PRIORITY FOR AUDI. WHY AREN'T THEY FORCED TO FIX THIS PROBLEM IN A MORE EXPEDIENT MANNER/
Feb 21, 2019
WHEN STARTING NEW 2016 Q5 PREMIUM PLUS, WARNING LIGHT CAME ON, INDICATING THAT REAR HATCH IS OPEN, CAUSING REAR BRAKE LIGHTS TO NOT FUNCTION AND DOOR LOCK SIGNAL NOT TO SOUND. DEALER REPLACED REAR HATCH LATCH AND COMFORT CONTROL UNIT J393, AFTER THE THIRD VISIT TO THEM FOR THE SAME COMPLAINT.
Nov 18, 2015
FUEL/PROPULSION SYSTEM
2 complaints
I was driving down the highway and all of a sudden my sunroof exploded. It sounded like a loud gunshot. I got off the exit pulled over and I saw that my sunroof was shattered. On my Audi Q5 2016.
Jan 18, 2026
While driving and when parked, a strong odor of gasoline enters the cabin and garage. This poses a significant risk of fire and health hazards from fumes. The issue relates to the fuel system. The vehicle was previously serviced for the 2017 fuel system recall, but the problem has reappeared. This defect puts my safety and the safety of others at risk because it could result in a fuel leak and possible fire. The problem has not yet been confirmed by a dealer during this recurrence, but it has been persistent and makes the vehicle unsafe to drive. No warning lamps or dashboard messages appeared before or during the problem.
Aug 17, 2025
AIR BAGS
2 complaints
Vehicle: 2016 Audi Q5 2.0 Premium Plus Date of Incident: March 31, 2025 I was in a front-end collision at approximately 20–25 mph when I struck a concrete pole. The impact was hard enough to severely damage the vehicle—the pole intruded deep into the engine bay, fluids leaked, and the front end was totaled. Despite this, none of the airbags deployed. As a result, I sustained multiple injuries: Severe bruising across my chest and stomach from the seatbelt A head injury and forehead swelling from hitting the steering wheel Persistent pain in my neck, chest, and abdominal area since the accident I have photo evidence of the injuries and damage, and family members who witnessed my condition via FaceTime shortly after the crash. I have checked both the NHTSA and Audi recall databases using my VIN, and there are no open recalls listed for this vehicle. I was never notified of any safety concerns or service requirements regarding the airbags. This is extremely concerning and I believe the airbag system may have failed in a situation where it was clearly needed. Please investigate this issue, as it poses a serious risk to driver safety.
Apr 21, 2025
TAKATA RECALL: THIS IS A SUPPLEMENT TO COMPLAINT NO. 10939120 I SHOULD HAVE MENTIONED THAT THE VEHICLE WAS PURCHASED AND OPERATED IN FLORIDA FROM APPROXIMATELY 3/15/2010 UNTIL APPROXIMATELY 8/15/2012. IT WAS, THEREFORE EXPOSED TO TYPE A HEAT AND HUMIDITY DRIVING CONDITIONS AND SHOULD BE CLASSIFIED AS SUCH EVEN THOUGH THE VEHICLE IS NOW OPERATED IN THE STATE OF WASHINGTON. DAMAGE TO THE PROPELLANT WHILE THE VEHICLE WAS OPERATED IN FLORIDA CANNOT BE RULED OUT. *TR
Jan 02, 2017
ENGINE,LANE DEPARTURE
2 complaints
The side assist went out and I had it replaced at the dealership. I paid out of pocket for this cost. The engine had been burning oil then started causing problems while driving prompting me to take into the dealership. I was informed that the engine is in backorder and it’s been a year since I’ve been waiting. I purchased the car used with around 79,000 miles on it around February 2023.
Feb 23, 2024
SUV has major blind spot on side view mirrors. Also, consume excessive amounts of engine oil. Audi needs to include the Q5 2016 year in a class action lawsuit. OUTRAGEOUS!!!!!
Aug 27, 2023
VEHICLE SPEED CONTROL,SERVICE BRAKES
2 complaints
I was pulling into a parking space at approximately 5 mph and the car unintentionally accelerated causing me to jump the curb, go over a grass median and land perpendicularly onto a one-way active road. There were trees and other items on the median I could've hit had I'd been pulling into a different parking space. I also could've hit cars on the road. I quickly got off the road and parked the car.
Oct 29, 2023
I HAVE A 2016 AUDI Q5 AND RECENTLY WAS INVOLVED IN A SERIOUS SINGLE-CAR ACCIDENT. I WAS PARKING MY CAR AND MOVED MY FOOT TO BRAKE WHEN THE CAR SURGED FORWARD OVER A COUPLE OF BOULDERS THROUGH THE TREES FLIPPING ONCE AND ROLLING DOWN AN EMBANKMENT. I, MIRACULOUSLY, CAME OUT OF THE INCIDENT UNSCATHED. THREE WEEKS EARLIER MY BROTHER-IN-LAW BORROWED MY CAR AND SAID I SHOULD HAVE THE CAR CHECKED BECAUSE IT SURGED FORWARD ON HIM ON THREE DIFFERENT OCCASIONS WHEN HE WENT TO BRAKE. I DISMISSED HIS COMMENTS, THINKING HE WAS NOT USED TO MY CAR. TURNS OUT THERE MAY HAVE BEEN A CONNECTION TO BOTH OF OUR EXPERIENCES AND A SERIOUS SAFETY ISSUE WITH THE CAR. I HAVE CONTACTED AUDI CORPORATE, BUT WANTED TO REGISTER THIS INCIDENT.
Nov 15, 2016
SERVICE BRAKES
2 complaints
In short my front right brake caliper failed. To be clear, brake fluid seeped out of the main 2 halves of the caliper. After some investigation there appears to be a recall on this issue on 2017 models and newer but not on my 2016. Per my mechanic this failure is rare and unusual and could have been catastrophic. The brake light warning did come on, but the amount of fluid that seeped was significant in that even 1 day after my light came on and driving a short distance to the shop, almost all of my brake fluid had seeped out.
Feb 13, 2023
VEHICLE BRAKE PADS AND ROTORS COMPLETELY WORN OUT AFTER DRIVING THE CAR FOR LESS THAN 20K MILES. WHEN QUESTIONED THE DEALER, THE SIMPLE REASON THEY GAVE US RUST. WHEN ASKED, WHERE THE RUST IS COMING FROM - THERE WAS NO ANSWER. THIS IS THE FIRST TIME IN MY LIFE, WHERE I HAVE TO REPLACES ROTORS AND BREAK PADS, FOR VEHICLE WHICH HAS LESS THAN 20K MILES. THE VEHICLE WAS REGULARLY COMMUTED 15 MILES EVERY DAY.
Apr 01, 2019
AIR BAGS,VISIBILITY/WIPER
2 complaints
THERE IS A LEAK FROM THE PANORAMA SUNROOF INTO REAR SIDE CABINET OF THE VEHICLE. THERE IS ALREADY A RECALL #17V001000 BUT MY VEHICLE IS NOT ON THE LIST EVEN THOUGH THE ISSUE IS IDENTICAL TO THE RECALL DESCRIPTION. THE LEAK CAN POTENTIAL CAUSES DAMAGE TO THE SIDE REAR AIRBAG SO IT IS A SAFETY CONCERN FOR ME. HOWEVER, THE CAUSE IS REALLY A DEFECTIVE DRAIN HOSE CONNECTING TO THE SUNROOF DRAIN THAT IS NOT SECURELY ATTACHED OR MAYBE DEFECTIVE.
Nov 16, 2020
"TAKATA RECALL" AND VISIBILITY I WAS INVOLVED IN AN ACCIDENT ON 6/30 DRIVING 2016 AUDI Q5 TAKING A LEFT HAND TURN. BEFORE MAKING THE TURN I ENSURED NO ONE WAS COMING FROM THE OPPOSITE DIRECTION AS I HAD A SOLID GREEN LIGHT. WHEN I WAS HALF WAY THROUGH THE INTERSECTION THEN SUDDENLY A CAR FROM NO WHERE CAME AND HIT MY CAR ON THE FRONT PASSENGER SIDE IN A SPEED OF AT LEAST 45 MPH. MY CAR WAS DRAGGED FOR SEVERAL METERS AND FINALLY STOPPED ON THE SIDEWALK AND THE FRONT PART IS COMPLETELY DAMAGED. I WAS SURPRISED TO SEE THAT THE AIRBAGS DIDN'T DEPLOY EVEN THOUGH MY FRONT LIGHTS AND HOOD ARE TOTALLY DAMAGED.
Jul 03, 2016
VISIBILITY/WIPER
2 complaints
FIRST OF ALL I AM A RETIRED POLICE OFFICER WITH 35 YEARS OF SERVICE..TWENTY FIVE YEARS AS A CERTIFIED ACCIDENT INVESTIGATOR. MY EXPERIENCE WITH SAFETY HAZARDS IN REFERENCE TO MOTOR VEHICLES I HAVE CONCLUDED THAT THE SIDE VIEW MIRRORS ON THE Q5 (2016)ARE WAY TOO BIG AND OBSTRUCTS YOUR VISUAL FIIELD ESPECIALLY THE DRIVERS SIDE MIRROR. ON SEVERAL OCCASIONS THIS BLIND SPOT ALMOST INVOLVED MYSELF IN A VEHICULAR ACCIDENT.
Sep 04, 2019
THE MIRRORS ON MY AUDI Q5 ARE TOO HIGH AND BIG. THEY COMPLETELY OBSTRUCT MY VIEW WHEN MAKING A LEFT HAND TURN. I EITHER HAVE TO LOOK BELOW OR ABOVE THEM SOMEHOW TO SEE. I WAS IN AN ACCIDENT ON 02/11/2016. I STOPPED AT 4 WAY STOP AND MADE A COMPLETE STOP AT THE STOP SIGN, AND PROCEEDED TO MAKE A LEFT. I HIT A SMALL SPORTS CAR THAT WAS COMPLETELY BLOCKED FROM MY VIEW. DID NOT SEE THE CAR UNTIL HE WAS RIGHT IN FRONT OF ME. AT THAT POINT IT WAS TOO LATE TO BRAKE AND I HIT HIM. THE DRIVER SIDE MIRROR COMPLETELY BLOCKED THE CAR FROM BEING SEEN. THIS COULD BE MUCH WORSE AS IT COULD HAVE BEEN A PEDESTRIAN IN THE CROSSWALK. AUDI NEEDS TO LOOK INTO THIS. I HAVE BEEN ONLINE AND AM NOT THE ONLY ONE WITH THIS COMPLAINT.
Feb 15, 2016
FUEL/PROPULSION SYSTEM,LANE DEPARTURE
1 complaint
Paid for fuel pump when should b covered on recall
Apr 01, 2025
STEERING,FUEL/PROPULSION SYSTEM
1 complaint
Back in 2017 there was a recall on my 2016 Audi Q5 regarding the fuel pump. Audi's solution to this recall was to replace the fuel pump if it had any cracks, but if there weren't any cracks their protocal was to just put a protective shield on the fuel pump. Since my car was only a year old, all that Audi did was the protective shield. A few weeks ago, my car started smelling like leaking fuel. After a couple days I took it to Audi since there had been a recall. My car has less than 63,000 miles on it and according to service persons that have looked at my car, it is in excellent condition. However, Audi service told me that because the protocol for the recall was performed on my car back in 2017, there was nothing they could do except replace my fuel pump and charge me for the work done. The noxious fumes were so bad that I could not drive my car without having all the windows down. I found out that when the intake fuel pump goes bad, so does the high pressure fuel pump and both have to be replaced along with the pressuer sensor. This cost me $2,700. After getting my car back and driving it less than 25 miles, I was stranded on the road and had to have my car towed back to the shop with a broken steering rack and a dead battery. Come to find out, the steering rack is another issue going on with Audi vehicles. These are very serious and life threatening situations, especially with noxious fumes from gasoline which is highly flammable. Audi needs to reimburse me the $2,700 for the fuel pump replacement cost that I would not have incurred if my fuel pump had actually been replaced in 2017, instead of a band-aid being put on it, which was negligence on Audi's part. By not replacing the fuel pump, I ended up with a gas leak in my car, my car dangerously breaking down in the middle of the road and having to be towed and ultimately a very costly repair for me of which Audi doesn't want to own any responsibility in.
Feb 27, 2025
STEERING,ELECTRICAL SYSTEM
1 complaint
1) The Electromechanical Steering Unit is producing an error light on my instrument panel, and yes, it is available for inspection upon request. 2) If the steering unit fails, the results could be catastrophic for myself and others. 3) Yes, in multiple cases/places. There is a recall for this part in Canada. Also, an extended warranty was granted by Audi of America for this part for numerous 2011-2016 Audis, including the Q5, so long as they are under 10 years / 125,000 miles, which mine is. However, when I have gone into my local Audi and also called Audi of America, they said my vehicle is not included in this extended warranty and there is no recall on the part. 4) Yes, my car has been inspected by my local Audi. 5) Yes, the warning lamp continues to be displayed. No other symptoms have occurred.
Feb 14, 2024
VEHICLE SPEED CONTROL
1 complaint
ON OCTOBER 15 2023 AT AROUND 5.30 PM ME AND MY WIFE ARE COMING BACK FROM MY DAUGHTER"S HOUSE IN BASKING RIDGE NJ ,TO MY HOUSE IN WARREN NJ WHICH IS ONLY about 7 MILES. ITS LOCAL AREA WITH SPEED LIMIT AROUND 35 MILES/HR Z0NE .I WAS DRIVING ON MOUNT AIRY ROAD , SAW A RED LIGHT AT A DISTANCE, AND ALSO SAW A COUPLE OF CARS STOPPED AT LIGHT, AND SLOWLY APPLIED BRAKES TO STOP THE VEHICLE. TO MY SURPRISE THE VEHICLE DID NOT DECELERATE, INSTEAD ACCELERATED VERY FAST, AND AT THAT MOMENT I STEERED THE CAR TO THE LEFT,TO AVOID HITTING ANY CARS IN FRONT OF ME,WHICH CAUSED ME TO CRASH INTO THE SIDE BARRIER. WITHIN A FEW MINUTES THE AMBULANCES CAME, AND RUSHED ME AND MY WIFE WITH MULTIPLE INJURIES AND FRACTURES TO ICU MORRIST0WN MEMORIAL HOSPITAL. THE CAR HAS ONLY ABOUT 35,000 MILES. WE SLOWLY ARE RECOVERING WITH PHYSICAL THERAPY . THIS INCIDENT DEFINITELY CHANGED OUR LIVES, I STRONGLY BELIEVE THAT VEHICLE"S UNINTENDED ACCELERATION CAUSED ME TO CRASH.
Nov 07, 2023
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
Component: 2016 Audi Q5 Available for inspection : UNKNOWN Safety risk: YES The car was just driven and parked in the garage, approximately 30 minutes prior to our discovery of the fire. My wife and I had to escape the fire. UNKNOWN YES The Town of Sterling, MA fire department investigated the fire and determined that the vehicle caused the fire (See attached report). Then, AMICA Insurance Company had [XXX] from NEFCO do an investigation. He verbally told us that he thought it was the car that started the fire, but he was told by the insurance company attorney to not make a written report (See attached email). AMICA had the vehicle brought to SD Lyons Facility in Seekonk, MA to investigate the vehicle's charred remains. Audi's representatives were also present. No physical evidence was found to prove that the car caused the fire. [XXX], Fire Investigator, in his attached email to us indicated that this does not mean the fire did not originate at the vehicle but that they could not find any physical evidence from the burnt remains of the car. In addition, there are eye witnesses, since the garage door was open. Our neighbors across the street saw what seemed to be small flames flickering near the right rear side of the car, which would flare up and decrease. Soon there after the car was consumed in fire. The description given sounds like a possible rule leak. This vehicle was purchased at Audi Nashua in NH and was regularly serviced by this dealership. NO INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Jan 23, 2023
UNKNOWN OR OTHER,ENGINE
1 complaint
Audi Q5 is consuming oil and requiring it to be filled every 300 to 500 miles. It is unsafe for people to continually be pulling over over the side of the road. Audi will not fix, even if car fails oil consumption test. Price to fix is around 9K. The problem is also causing loss of power, which is not safe, especially while driving on the highway. Audi acknowledges the problem and states "they do that".
Aug 03, 2022
UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
1 complaint
On Wednesday, December 1, 2021 I filled my car up with gas. Shortly after I noticed a fuel smell from the outside and on the inside of the car. On Thursday, December 2, 2021 I drove to Jupiter fl approx a two hour car drive it smelled like gas the whole entire drive there on the inside of the car and even worse on the outside. When I got home on Friday night December 3, 2021 it was still just as bad. I took my car to the mechanic today Saturday, December 4, 2021 and upon the mechanic putting it on the lift you could see two leaks on the gas tank one at the front and one at the rear. He will be removing the seat on Monday to look further into the issue.
Dec 04, 2021
AIR BAGS,SEAT BELTS
1 complaint
AIR BAGS DID NOT DEPLOY IN AUDI AT FULL STOP WHEN STRUCK FROM THE REAR BY VEHICLE TRAVELING AT SPEED SUFFICIENT FOR THEIR AIR BAGS TO DEPLOY. DRIVER AND PASSENGER WERE BOTH WEARING SEAT BELTS, BUT ACCIDENT RESULTED IN BOTH BEING HOSPITALIZED WITH INJURIES. DRIVER WITH EYE AND ABDOMINAL INJURIES FROM STRIKING THE STEERING WHEEL, AND PASSENGER SUFFERED CONCUSSION FROM STRIKING THE WINDSHIELD WITH SUFFICIENT FORCE TO SHATTER IT, PLUS SUSTAINING NUMEROUS MUSCLE AND JOINT SPRAINS FROM IMPACT WITH DASHBOARD.
Oct 11, 2020
POWER TRAIN,ENGINE
1 complaint
I PULLED INTO A PARKING SPACE AND PUT THE CAR IN PARK. AS I DID SO, THE ENGINE REVVED AND THE CAR LURCHED FORWARD STRIKING A TREE. THE AIR BAGS DEPLOYED AND THE CAR WAS WRITTEN OFF BY THE INSURANCE COMPANY. I HAD NOTICED A COUPLE OF TIMES BEFORE THAT THE ENGINE WOULD REV AS I WAS SLOWING TO A STOP, BUT HAD NEVER HAD ANY ISSUES WITH THE TRANSMISSION.
Sep 28, 2019
EQUIPMENT,UNKNOWN OR OTHER
1 complaint
2016 AUDI Q5. CONSUMER WRITES IN REQUESTING INFORMATION FOR RECALLS ON THIS VEHICLE. *LD *TR
Mar 13, 2019
ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
I PURCHASED A NEW EPA COMPLIANT AUDI Q5 DIESEL ON MARCH 28TH 2018. THE VEHICLE HAD THE EPA EMISSIONS REPAIR COMPLETED. SHORTLY AFTER PURCHASING THE VEHICLE I EXPERIENCED AN INTERMITTENT THROTTLE CONTROL ISSUE. IT PRIMARILY OCCURS AT SLOW SPEEDS. WHEN DRIVING SLOWLY, IF I SUDDENLY ACCELERATE, SUCH AS PASSING AROUND A VEHICLE IN FRONT OF ME, THE THROTTLE WILL NOT WORK, DESPITE MY PRESSING ON THE GAS PEDAL. I HAVE TO REMOVE MY FOOT FROM THE GAS PEDAL AND REAPPLY IT TO GET THROTTLE RESPONSE. I BELIEVE THIS IS AN UNSAFE SITUATION AND SHOULD BE ADDRESSED BY AUDI. I'VE HAD THE VEHICLE TO THE DEALERSHIP THAT SOLD ME THE VEHICLE TWICE AND THEY COULD NOT IDENTIFY THE PROBLEM. THE ISSUE HAS OCCURRED AT LEAST 12 TIMES. I WAS RECENTLY ABLE TO REPLICATE IT TWICE IN A CONTROLLED SETTING, HOWEVER, I WAS UNABLE TO REPLICATE IT AT THE DEALERSHIP. THE DEALERSHIP FOUND NO ASSOCIATED CODES WITH A SCAN.
Oct 11, 2018
POWER TRAIN,VEHICLE SPEED CONTROL
1 complaint
VEHICLE EXPERIENCED UNINTENDED ACCELERATION. HAPPENED [INTERMITTENTLY] WHEN DECELERATING; INSTEAD OF GEARING DOWN TO IDLE/STOP, THE ENGINE CONTINUED TO REV...I HAD TO LEAN HEAVILY ON THE BRAKES [WHICH THEN FELT MUSHY] TO CONTINUE TO A STOP.
Aug 09, 2018
ENGINE AND ENGINE COOLING,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2016 AUDI Q5. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE DEALER (AUDI OF SAN DIEGO, 1-855-971-8198) WAS CALLED AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Jun 18, 2018
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
1 complaint
TL* THE CONTACT OWNS A 2016 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (AUDI GREENVILLE, 200 DUVALL DR., GREENVILLE, SC 29607, (864) 206-5285) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Jun 14, 2018
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,STRUCTURE
1 complaint
SIDE MIRRORS TOTALLY BLOCK VISION AT CERTAIN ANGLES. I WAS STOPPED AT A TRAFFIC LIGHT ON A DOWNTOWN STREET. LIGHT CHANGED AND I MADE A LEFT TURN AND CRASHED RIGHT INTO A CAR THAT WAS TOTALLY BLOCKED FROM VIEW BY THE SIDE VIEW MIRROR. IT SEEMS I WAS ON THE WRONG SIDE OF THE LANE LINE, WHICH I COULDN'T SEE EITHER UNTIL I WAS ABLE TO CRAWL OUT OF MY CAR ON THE DRIVERS SIDE. THIS BEING UNABLE TO SEE LANE LINES AND ON COMING CARS HAS BEEN A CONTINUAL PROBLEM FOR ME, PARTICULARLY WHEN TURNING LEFT. THE DAMAGE TO MY VEHICLE WAS OVER $10,000. I AM CERTAIN I WAS GOING UNDER 10 MILES AN HOUR BECAUSE I WAS ONLY GOING TO TRAVEL ONE BLOCK FROM WHERE I WAS TURNING. THE CAR I HIT WAS DRIVABLE. MY CAR HAD TO BE TOWED.
Oct 10, 2016
Where to Find VIN for Problems Check
To check for problems and complaints on your 2016 AUDI Q5, you'll need the VIN number. Find your VIN in one of these 4 common locations.
Understanding VIN Structure for Problem Reports
Each character in your 2016 AUDI Q5 17-digit VIN helps identify specific complaints and problems affecting your vehicle model.
How to Check 2016 AUDI Q5 Problems in 3 Steps
1
Locate Your VIN
Find the 17-character VIN on your 2016 AUDI Q5 dashboard (visible through windshield), door jamb, engine bay, or vehicle documents.
2
Review by Component
Browse owner-reported complaints organized by vehicle component (engine, transmission, brakes, electrical) to identify common issues and problem patterns for this model year.
3
Check Safety Issues
Review crash and fire incidents for each component to assess safety concerns. Contact your AUDI dealer or report problems to NHTSA at SaferCar.gov.
Frequently Asked Questions
How many problems does the 2016 AUDI Q5 have?
The 2016 AUDI Q5 currently has 72 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2016 AUDI Q5?
The most common problems reported for the 2016 AUDI Q5 are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2016 AUDI Q5 problem data come from?
All problem and complaint data for the 2016 AUDI Q5 comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
How do I report problems with my 2016 AUDI Q5?
You can report safety problems with your 2016 AUDI Q5 directly to NHTSA at SaferCar.gov or call 1-888-327-4236. Your complaint helps identify patterns and may lead to recalls or investigations.
Where can I find my VIN to check problems?
Your 2016 AUDI Q5 VIN is located in 4 places: (1) Dashboard near windshield on driver's side, (2) Driver's door jamb sticker, (3) Engine bay, (4) Vehicle registration and insurance documents.
Is the 2016 AUDI Q5 reliable?
Reliability can be assessed by reviewing the number and severity of owner complaints for the 2016 AUDI Q5. Check complaints by component, crash reports, and fire incidents above to evaluate potential issues and problem patterns.
Other Years - AUDI Q5 Problems
2025
2024
2023
2022
2021
2020
2019
2018
2017
2015
2014
2013
2012
2011
2010
2009
2008
2007
2006
2005
2004
2003
2002
2001
2000
Other AUDI Models
Similar Brands
ST
3,555 models
RS
3,484 models
NC
2,822 models
ND
2,385 models
Z
1,951 models
MOTO
1,583 models
NU
1,189 models
RC
1,122 models