How many problems does the 2011 BMW 328i have?

The 2011 BMW 328i currently has 670 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2011 BMW 328i?

The most common problems reported for the 2011 BMW 328i are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2011 BMW 328i problem data come from?

All problem and complaint data for the 2011 BMW 328i comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

2011 BMW 328i Problems

ENGINE AND ENGINE COOLING

161 complaints

The contact owns a 2011 BMW 328I. The contact stated that while driving approximately 65 MPH, the check engine warning light illuminated, and the vehicle hesitated and stalled. The vehicle was restarted several times but continually stalled. The vehicle was later towed to the residence. The contact examined the engine and discovered metal shavings in the VANOS solenoid engine oil. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The vehicle was not yet repaired. The failure mileage was 120,000.

Dec 15, 2025

The contact owns a 2011 BMW 328I. The contact stated that while driving at an undisclosed speed, the contact noticed an abnormal dinging sound coming from underneath the hood. The vehicle was taken to the dealer where it was diagnosed with a detached VANOS bolt. The contact was informed that the failure was due to unrepaired recall NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling). The recall repair was performed. The vehicle was repaired. The contact stated that when the vehicle was released to the contact, the contact stated that the vehicle was shaking violently, and the RPM was fluctuating. In addition, the engine shut off while idling. The contact stated that the failure occurred before leaving the dealer. The dealer requested that the vehicle remain at the dealer for inspection. The vehicle was taken back to the dealer the following day. The vehicle was inspected, and the contact was informed that the failure was not related to the recall. The contact was requested to provide a diagnostic fee for further diagnostic tests and the contact declined. The contact stated that the vehicle was in worse condition after the recall repair was performed. The manufacturer was not made aware of the failure. The failure mileage was 91,000.

Dec 03, 2025

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (ENGINE AND ENGINE COOLING). The recall repair was completed; however, on the drive home after the vehicle was retrieved, while driving 60 MPH, the engine seized. The contact stated that the vehicle was sluggish and hesitated before stalling in the middle lane of the highway. The oil pressure warning light was illuminated. The contact attempted to restart the vehicle, and after several attempts, the vehicle failed to restart. The contact was able to coast to the side of the road. The vehicle was towed to the dealer, where it was determined that the incorrect oil filter was installed on the vehicle. The vehicle was repaired. The contact towed the vehicle back to the residence. The manufacturer was made aware of the failure and offered the contact a 10% discount on a new engine. The failure mileage was 126,657.

Oct 06, 2025

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 22V119000 (ENGINE AND ENGINE COOLING). The contact had received various unknown notifications of NHTSA recalls. The vehicle was taken to the dealer, where the vehicle was repaired. The contact stopped by the dealer to pick up the vehicle, and when the vehicle was started, there was an abnormal sound coming from the engine. The contact stated that the vehicle was idling abnormally. The contact left the vehicle at the dealer. The contact believed that the dealer had damaged the vehicle. The dealer informed the contact that the vehicle had other issues that the contact needed to repair for the dealer to repair the vehicle again. The manufacturer was not notified of the failure. The failure mileage was 134,184.

Sep 16, 2025

The contact owns a 2011 BMW 328I. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was unknown.

Jun 23, 2025

+ 156 more complaints for this component

ENGINE

118 complaints

i took my car in for the vanos bolts recall at a bmw dealership they said they could fix the car.keep in mind i drove the car there just fine and now there saying its gonna cost $3300 to fix my car and its not drivable and idk what to do because im not spending that much money when i took my car in for a recall

Mar 23, 2025

The vehicle has been under recall for over a year and the fix is known and takes approximately 4 hours. BMW has had ample time to coordinate a repair, please enforce the repair for the vehicle.

Jan 07, 2025

My car has the same issue as other BMW 328i made in 2011. however, when i put the vehicle vin number in my car does not pull up this as a recall. The Camshaft timing bolts are kicking off a check engine light. There is already a recall on this for other cars like mines see campaign 23V707000. Not sure what to do, any help would be greatly appreciated.

Nov 13, 2024

I had my car towed to BMW Northwest in fife on October 8th to have my recalled fixed for the vanos bolts that can cause engine problems. My car had shut down the day prior I couldn’t drive it. Through October 8 all the way till the 31st I had been in contact with BMW checking on the status of my car .. I have text messages between me and BMW about my car . I was told that 4 vanos bolts broke off into my engine and that bmw couldn’t find them they had to take my engine apart.. Then on October 31 I had got a call from BMW saying that they could not fix the the recall due to sludge on my engine, and that the reason that my engine had shut down was due to power maintenance . My car has all maintained regular oil change and kept up with the maintenance. So now BMW is trying to give me my car back with the Vanos bolt still stuck in the engine in my car not starting and they said they were not gonna fix the recall.

Nov 04, 2024

Recall for 2011 BMW 328i PCV Heater valve was conducted on or around March 12, 2023 at my local BMW private shop Bimmer Engineering located in Lancaster, CA. After service was performed was contacted by BMW representative that this service I paid out of pocket would be reimbursed, but would need to take to BMW dealership to be inspected to ensure BMW part had been replaced properly and with the authorized OME part manufactured by BMW. Vehicle was inspected at the Valencia BMW dealership on or around March 15, 2023 and verified manufactured part was replaced properly. After submitting a claim, letters, and invoices to BMW North America which concluded roughly a year later. I was informed that the reimbursement would not be honored due to recall not affiliated and TREAD ACT does not apply. This information was provided on or around October 11, 2024 by Executive Customer Care Relations and Services Specialist Kurt Westrich.

Oct 27, 2024

+ 113 more complaints for this component

AIR BAGS

70 complaints

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V513000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Aug 15, 2024

When a passenger sits in the front passenger seat, the passenger side airbag seat sensor triggers and illuminates the airbag light, deactivating the passenger airbag. After it is triggered, the light stays illuminated, along with the seat belt light, for several drive cycles, without a passenger present, before resetting. This is a sporadic issue, but rather frequent. It began, very occasionally, approximately a year ago, but has progressively become worse. My research has shown this is a very common issue with BMW vehicles; however, my vehicle is not covered under any previous recall, although the seats are the same part number as those addressed in prior recall notices.

May 20, 2022

The airbag light and seatbelt light came on randomly. The airbag sensor is off, and the “passenger airbag off” light is illuminated even when there’s somebody sitting in the car. This is a major safety issue, as the vehicle doesn’t recognize when somebody is sitting in the passenger seat and wont deploy airbags when there’s a wreck.

Jan 24, 2022

My son was injured by the impact of an accident on May 30th, 2021. He was driving when a car sped past him, lost control, slammed into the center median guardrail, then into the drivers side door of my sons car. The impact was strong enough to dent and puncture a large hole in the door, yet the side impact air bags did not deploy. Nor did any other air bag. we still currently have the vehicle.

Jun 10, 2021

Crash: 1

Injuries: 1

TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THE AIR BAGS WARNING LIGHT ILLUMINATED AND REMAINED ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL AND REFERRED THE CONTACT TO THE DEALER. THE CONTACT CALLED THE BMW OF PEABODY DEALER LOCATED AT 221 ANDOVER ST, PEABODY, MA 01960, AND LEFT A MESSAGE ON THE ANSWERING SERVICE. THE CONTACT WAS NOT CALLED BACK. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 78,000.

Jul 17, 2020

+ 65 more complaints for this component

ELECTRICAL SYSTEM

49 complaints

The contact owns a 2011 BMW 328I. The contact stated that while attempting to start the vehicle, the electrical system failed to function as intended. The contact stated there was no warning light illuminated. The vehicle eventually started; however, the failure occurred. The vehicle was not diagnosed or repaired. The contact stated that the failure persisted. The manufacturer had been informed of the failure and transferred the contact to the NHTSA Hotline. The contact researched online and related the failure to NHTSA Campaign Number: 13V044000 (Electrical System); however, the VIN was not included. The failure mileage was approximately 116,000.

May 20, 2025

The contact owns a 2011 BMW 328I. The contact stated that upon taking the vehicle into the dealer for service, she was informed that the footwell control module had failed and needed to be replaced. The battery warning light was illuminated. The vehicle was not repaired. After investigating the failure, the contact related the failure to TSB: SI-B01-20-16, but the vehicle was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 215,000.

Jul 27, 2023

I received the safety recall from BMW April 2022. I still have not heard from the local BMW dealer about a remedy. It's almost a year. My son lives in California and also has a 2011 BMW . His vehicle is also covered under the safety recall, and he has not heard anything about a remedy from a BMW dealer in Los Angeles. In fact he tells me his heater blower was not working and he took it into the dealer in early January 2023. They did "some repairs," never mentioned the recall, and when he went to drive away the heater DID catch fire and he was told not to use it by the dealer! Please advise how you are going to get BMW to comply with this remedy. Thank you,

Jan 22, 2023

Fire: 1

Passenger door handle with comfort access shorted out and nearly caught fire. I was trying to get my comfort access working again after it suddenly stopped and I discovered that the fuse (#61) was blown. A couple minutes after replacing the fuse, the door handle let up a large plume of smoke and made a popping sound. I immediately powered down the car and removed the fuse and the smoking stopped. The door handle was hot to the touch and the rubber gaskets on the door handle appear to have melted (see attached photo). Upon further research, this appears to be a common problem with these cars.

Jan 16, 2023

Fire: 1

The contact owns a 2011 BMW 328I. The contact stated while attempting to start the vehicle, the battery had failed. The contact stated no warning light was illuminated. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the battery, battery cable, and fuse box needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 19V472000 (Electrical System) however, the VIN was not included. The failure mileage was approximately 125,000.

Sep 19, 2022

+ 44 more complaints for this component

ELECTRICAL SYSTEM,ENGINE

38 complaints

This car has a heater problem with the PCV that causes the car to not run in cold weather. The PCV fails intermittently and the car will not idle or run in cold weather. BMW issued this recall in March but it is not November and they have offered no fix for this. It is a safety issue and it's also affecting how the car runs. How could we be 8 months into this without a fix?

Nov 23, 2022

Unknown my car has been smoking g very bad lately idk if it is cause but this but this recall has never been fixed on my car would like to get looked at

Jul 31, 2022

Vehicle started smelling like smoke and making loud screeching noise in February. Took car to BMW certified shop to be fixed, put out thousands of dollars to have valve replaced, check engine light will still not turn off. In April I received a letter from BMW about the a recall on the PVC Valve. It is now July and they just diagnosed a remedy. Called around to every local dealership, they cannot fix it due to lack of parts. It has been over 5 months without having a car. BMW North America is giving me the run around and dealerships keep referring me to call BMW North America. Also have told me that they might not refund me for this since the problem wasn’t fixed even though BMW is at fault.

Jul 06, 2022

My car was brought in to the BMW dealership for knocking noises, a fire smell, and shaking. I was told my car could not be repaired due to engine failure.l was informed that replacing the engine would cost me more than the vehicle is worth. He recommended l sell it for parts. Currently there are no lights/ indicators present on my dash board indicating that something is even wrong . l did not receive any warnings before the shaking and /or during the knocking . On the other hand; I have made multiple complaints to my mechanic about smelling fire or burnt rubber for the past six months and he thought it was coming from the radiator and he replaced it.. The smell did not improve .. he was still in the process of guessing what it could be . I guess we know now. The safety of my family has been at risk for months, knowing that burnt rubber smell could have evolved into something major at anytime . My life was in danger when the car began shaking while driving on the highway on my way to work . The car has been parked for a week now due to me not knowing what to do with a dead 10 years young vehicle. I have not called the police and my insurance company states they don’t cover mechanical issues. My car has only been viewed by a dealership and my mechanic shop. To make my situation worse , I am currently working overseas in Germany on orders and l don’t know what to do with this car. I don’t live a lifestyle where I can afford to purchase a vehicle with the intentions of it lasting 10 years or less . My car is definitely available for inspection upon request.. if someone could advise me on whom to contact , that would be great . The set back this has caused me is unrealistic. If there is anything I can do as a costumer please let me know .l am a healthcare worker .l am very reliant upon my vehicle . I need my car.

Apr 21, 2022

The 4 vanos bolts that secure the housing for the variable camshaft timing adjustment (VANOS) unit broke and fell into my oil pan. This has caused oil to leak onto and break the eccentric shaft sensor. This has caused my vehicles engine to loose power. Had this occurred at a faster speed, it could have harmed myself and others on the road. My engines light came on just a few miles before my cars engine had weakened power. I pulled off the road to safety. I had my bmw towed and it is currently at the dealership with an estimated quote of $4963.91 to fix. I’ve had my bmw for less than two years. It’s had one previous owner and no accidents. It only has 64,984 miles. According to the U.S Department of Transportation Federal Highway Administration, the average highway miles driven per year in 2019 were 14,263. If this is accurate, my vehicle would have roughly 142,000 miles for a 10 year old bmw. My car has less than half of this.

Oct 25, 2021

+ 33 more complaints for this component

UNKNOWN OR OTHER

22 complaints

Dear Sir/Madam, I am writing to formally file a complaint against Burdick BMW, located in Syracuse, NY, regarding their failure to address my request for a recall-related repair on my vehicle. Despite multiple attempts to schedule an appointment, I have received no response or follow-up from the dealership. Over the past month, I have contacted Burdick BMW a total of four (4) times via phone regarding a recall service for my vehicle. The contact was made on [XXX]. Each time, I spoke with a customer representative who assured me that a supervisor would return my call to schedule an appointment. However, I have never received a call back nor been provided with any opportunity to have my vehicle serviced. This ongoing lack of communication and failure to act on a manufacturer-issued recall raises serious concerns about the dealership's commitment to customer service and safety compliance. As a consumer, I am entitled to have my vehicle serviced in accordance with recall requirements, and Burdick BMW’s inaction has not only caused inconvenience but may also pose a safety risk due to the unresolved recall issue. Given that my attempts to resolve this matter directly with the dealership have been unsuccessful, I request that appropriate action be taken to ensure Burdick BMW fulfills its obligations. I kindly ask that you investigate this matter and take the necessary steps to hold Burdick BMW accountable for their failure to schedule or complete recall-related repairs in a timely manner. Additionally, I request assistance in obtaining a prompt appointment to address my vehicle’s recall issue. Please advise me on the next steps I should take to resolve this matter. I appreciate your attention to this issue and look forward to your prompt response. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Feb 27, 2025

The recall for the VANOS came out after we had our car breakdown. We brought our car to a local foreign car repair shop. They started to work on the when they made the diagnosis of these bolts failing. I have a detailed bill for this repair that was close to $6000!

Jul 10, 2024

My VANOS bolts became loose and are missing. This caused my car to no longer turn on. The service engine soon light turned on right before this happened. It has been months since I have heard anything and it does not seem like BMW is doing anything to fix this problem. The remedy should be to replace the VANOS bolts free of charge, but nothing has been done.

Jun 03, 2024

Got a recall notice in November 2023 and we are now in April 2024 and no remedy for my car yet. I am not able to drive this car due to this problem and do not want to risk getting stranded or having an accident due to a failure. How long to wait to be "timely"? My car is in a garage gathering dust because of this and me being forced to use another car for my transportation. Hope this issue is fixed soon...hopefully before the end of April 2024. Thanks. NHTSA Recall Number 23V707

Apr 08, 2024

Vanos solenoid bolt came apart and manufacturer refuses to service vehicle advising my car is not part of recall notice # 14V-176. Also denying me SULEV warranty services basically do not want to honor any recalls or EPA compliance warranties.

May 11, 2022

+ 17 more complaints for this component

POWER TRAIN

12 complaints

I recently brought my 2011BMW 328i in for recalls and a shutter noise. My vehicle is equipped with the N51 SULEV motor. I recently was not able to set monitors for smog due to a shutter issue. I was told by a reliable mechanic it was the torque converter, and it is covered under the SULEV warranty. I was shocked when Bob told me that the torque converter was not covered under BMW SULEV warranty. It clearly states that in the SULEV warranty and my car only has 123,000 miles. He proceeded to call my car "a can of worms" and told me the technician simply does not want to work on my car. I know for a fact my Torque Converter and Mechatronik are covered under the SULEV warranty. I was simply kicked to the curb. This is unethical and my car is not passing smog due to this issue which is illegal. Please help resolve my issue.

Dec 04, 2024

Check Engine light is illuminated. VANOS exhaust warning codes are stored. Other vehicles with the same N52 engine are subject to recall 23V707. BMW indicates that this vehicle is not included but could be in the future. In the interim, we are faced with a $3500 - $4500 out-of-pocket expense (which will probably never be reimbursed) or the possibility of the events described in the recall, which include a crash. For the safety of drivers of other vehicles in this same series with this same engine, it is imperative that the recall be extended to all potentially affected automobiles. Thank you for your assistance. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

May 06, 2024

The contact owns a 2011 BMW 328I. The contact stated while his daughter was driving at an undisclosed speed, the vehicle shuddered, after which the vehicle lost motive power. The driver was able to coast to the shoulder of the roadway, where the vehicle initially failed to restart. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance due to an error with the VIN. The failure mileage was 160,000.

Feb 09, 2024

Vanos System Camshaft gear Bolts sheared causing loss of power in the freeway.

Jul 20, 2021

THE VEHICLE LOST THE ABILITY TO SHIFT FROM P TO R TO N TO D AND VICE VERSA DUE TO A MALFUNCTION OF THE GEAR SHIFTER MECHANISM WHILE DRIVING. THIS BMW MODEL USES A MECHANICAL CABLE TO MOVE THE AUTOMATIC TRANSMISSION GEAR SELECTOR. THE CABLE ASSEMBLY IS HELD IN PLACE BY A METAL CLIP (BMW SECURING PLATE, PART NUMBER 25161421252) SO THE GEAR KNOB CAN PUSH OR PULL THE CABLE FROM P TO R TO N TO D AND VICE VERSA INSIDE THE CABIN WHEN THE DRIVER SELECTS DIFFERENT GEARS. THIS CLIP CAN EASILY FALL OFF AS THE CABLE ASSEMBLY BENDS THE METAL CLIP OVER TIME. THIS ISSUE COULD BE FATAL IF THE AUTOMATIC TRANSMISSION SHIFTS GEARS SUDDENLY FROM DRIVE TO NEUTRAL OR REVERSE WHILE DRIVING AT SPEED.

Jul 10, 2020

+ 7 more complaints for this component

FUEL/PROPULSION SYSTEM

11 complaints

Water pump and Thermostat failure at 60,000 miles even after a replacement.car continues to overheat

Jun 02, 2024

Last Saturday, I was driving to New Jersey. I drove from Brooklyn through the Holland Tunnel with no issues. However, after driving about 4 or 5 miles on the New Jersey Turnpike the fuel pump malfunction light came on and the car started to slow down then jerk. Thankfully, I was able to pull off to the side since vehicles travel at a very high speed on the New Jersey Turnpike. After I pulled off to the side the engine stopped and would not restart. I was able to get a tow to the nearest BMW — BMW of Bloomfield. They took my keys and ran my VIN. The service manager from that location advised me that they could fix the fuel pump for me at no cost because it is a known issue and is covered under code SULEV. However, I would have to leave my car there for the weekend. Since I live in Brooklyn, I decided to get another tow to BMW of Manhattan where my car has been since Saturday. I did not receive a call from the service advisor until Monday evening, to whom I explained everything that I just wrote. He told me that there were no open recalls on my vehicle and he would let me know the cost to replace the fuel pump. I explained to him that the service manager at BMW of Bloomfield said that I absolutely should not be charged for the repair because it is covered for New Jersey and New York customers. Also, I looked up the code and issue on Google and saw that other customers had the same issue and BMW repaired the vehicle at no charge. BMW of Manhattan has stated that they will replace the fuel pump at no charge. However, I will need to pay over $1,000 to replace the fuel pump module and FPR module that both malfunctioned. Though the service advisor acknowledged that the fuel pump failure could have triggered the failure of the fuel pump module and the FPR module.

Aug 12, 2023

FUEL PUMP MALFUNCTION SO I REPLACED THE FUEL PUMP 2 DAYS LATER I GET ANOTHER FUEL PUMP MALFUNCTION

Aug 28, 2020

12/24/2018 FUEL PUMP MALFUNCTION WARNING COMES ON WHILE DRIVING INDICATION VEHICLE WHILE SHUT OFF EACH TIME THIS HAPPENS I AM DRIVING ON THE NJ TURNPIKE FORCED TO PULL OVER BEFORE VEHICLE SHUTS DOWN AND DOES NOT START!!! 01/2019 I HAVE HAD NEW FUEL PUMP INSTALLED AND IT HAPPENED AGAIN, 03/2019 FUEL PUMP REPLACED AGAIN AND THIS VEHICLE HAS SHUT DOWN 2 ADDITIONAL TIMES 05/2019 AND AGAIN WHILE DRIVING ON THE PARKWAY. LAST FUEL PUMP MALFUNCTION JUNE 2019 I HAVE NOT DRIVEN VEHICLE IN 3 WEEKS NOT SURE WHAT TO DO. EACH INCIDENTS HAS BEEN ON A MAJOR HIGHWAY WHERE SPEED LIMIT IS 65MPH.

Jul 20, 2019

12/24/2018 FUEL PUMP MALFUNCTION WARNING COMES ON WHILE DRIVING INDICATION VEHICLE WHILE SHUT OFF EACH TIME THIS HAPPENS I AM DRIVING ON THE NJ TURNPIKE FORCED TO PULL OVER BEFORE VEHICLE SHUTS DOWN AND DOES NOT START!!! 01/2019 I HAVE HAD NEW FUEL PUMP INSTALLED AND IT HAPPENED AGAIN, 03/2019 FUEL PUMP REPLACED AGAIN AND THIS VEHICLE HAS SHUT DOWN 2 ADDITIONAL TIMES 05/2019 AND AGAIN WHILE DRIVING ON THE PARKWAY. LAST FUEL PUMP MALFUNCTION JUNE 2019 I HAVE NOT DRIVEN VEHICLE IN 3 WEEKS NOT SURE WHAT TO DO. EACH INCIDENTS HAS BEEN ON A MAJOR HIGHWAY WHERE SPEED LIMIT IS 65MPH.

Jul 20, 2019

+ 6 more complaints for this component

ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM

8 complaints

The contact owns a 2011 BMW 328I. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The contact also stated that the vehicle stalled while starting during colder weather. The contact received notification of NHTSA Campaign Number: 17V676000 (Electrical System) and 22V119000 (Engine and Engine Cooling). The contact made a local dealer aware of the failure and the recall notification; however, the contact was directed to contact the manufacturer for further assistance with towing the vehicle or driving out of state to be serviced. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the issue but was unable to provide further assistance. The approximate failure mileage was 80,000.

Mar 07, 2023

TL* THE CONTACT OWNS A 2001 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER (BMW OF EL PASO, 6318 MONTANA AVE, EL PASO, TX 79925, (915) 778-9381) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDIES. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Aug 10, 2018

TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). NEW COUNTRY BMW (1 WESTON PARK RD, HARTFORD, CT 06120, (860) 522-6134) WAS CONTACTED AND STATED THAT THE PARTS WERE UNAVAILABLE. THE DEALER WAS UNABLE TO DETERMINE WHEN THE MANUFACTURER WOULD PROVIDE THE PARTS FOR THE RECALL REPAIRS. THE CONTACT NOTICED A BURNING ODOR COMING THROUGH THE VENTS. THE MANUFACTURER WAS CONTACTED REGARDING PARTS AND A LOANER VEHICLE OPTION. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. - (RECALL RELATED INCIDENT) TS

Aug 01, 2018

Fire: 1

TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). THE CONTACT CALLED STERLING BMW AT 949-200-8722 (LOCATED AT 3000 WEST COAST HWY, NEWPORT BEACH, CA 92663) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Jun 29, 2018

TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER (INTERNATIONAL BMW, 2400 S 108TH ST, WEST ALLIS, WI 53227, (414) 543-3000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDIES. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Jun 19, 2018

+ 3 more complaints for this component

AIR BAGS,SEAT BELTS

8 complaints

I GOT A PASSENGER RESTRAINT FAILURE LIGHT ON MY VEHICLE ALL OF A SUDDEN. SAID LIGHTS TURNED ON AS I WAS TURNING TO ENTER THE HIGHWAY ROUTE 2 IN FITCHBURG MA. I HAVE HEARD THAT THIS IS AN ONGOING ISSUE WITH BMWS SINCE MID 2000S YET MINES IS NOT ON RECALL. I HAVE TRIED EVERYTHING BUT CAN NOT CORRECT THE ERROR. I AM CONCERNED OF AN AIRBAG MALFUNCTION IN THE EVENT OF AN ACCIDENT. HOPING YOU CAN ASSIST ME WITH THIS ISSUE.

Sep 05, 2020

WHEN I BOUGHT THIS CAR FROM THE THIRD PARTY DEALERSHIP, IT HAD AIRBAG PROBLEM, WHEN I TOLD THE GUY ABOUT THE PROBLEM. HE SAID HE WILL LOWER THE PRICE AND GIVE ME THE CAR. THE AIRBAG FOR THE CAR IS TOO EXPENSIVE SO HE DOESN'T WANT TO MESS AROUND WITH IT.

Aug 14, 2019

MY CAR HAS 66K MILES ON IT AND ABOUT A MONTH AGO, THE SEATBELT AND AIRBAG INDICATOR LIGHTS SHOWED UP ON THE DASH. THIS MAY OR MAY NOT BE RELATED TO THE FACT THAT THE SEATBELT DING GOES OFF WHEN THERE IS NOTHING IN THE SEAT IF THE SEAT WAS HOT DUE TO SUN EXPOSURE. THE HEAT PANEL WAS REPLACED A FEW YEARS BACK FOR THE INCESSANT DINGING, BUT RETURNED A FEW MONTHS AGO. THE PASSENGER SIDE SEATBELT DING GOES OFF INTERMITTENTLY AND THE INDICATOR LIGHT FOR THE AIRBAG AND SEATBELT ARE CONSTANTLY ON WHILE THE CAR IS ON.

Jun 04, 2019

TAKATA AIRBAG PROBLEMS ON THE PASSENGER SIDE OF THE VECHICLE. WHEN I BOUGHT THIS CAR FROM THE THIRD PARTY DEALERSHIP, 'CHASE AUTOPLEX' HE RESETTED THE SETTINGS EVERYTHING WAS WORKING PROPERLY, BUT AFTER GETTING HOME, THE NEXT DAY MY CAR SHOWED AIRBAG PROBLEMS. WHEN I CALLED HIM, HE SAID HE CAN'T HELP ME OUT WITH IT. SO MY QUESTION IS THAT, IF YOU GUYS CAN HELP ME GET A RECALL ON THIS AIRBAG, SO I DON'T HAVE TO SPENT MONEY ON IT MYSELF, I WILL APPRECIATE IT. THANKS

Dec 06, 2018

IN LATE 2017-EARLY 2018 THE PASSENGER SEAT BELT WARNING CHIME WOULD COME ON OCCASIONALLY WHEN SOMETHING LESS THAN 5 POUNDS WAS ON THE SEAT AND NO ONE WAS SITTING ON THE SEAT. EVENTUALLY, IT HAPPENED ALL THE TIME WHEN NOTHING AT ALL WAS ON THE SEAT. I ALWAYS NEEDED TO DRIVE THE CAR WITH THE SEAT BELT CONNECTED. I LEARNED IT WAS A SERIOUS SAFETY ISSUE AND CONTACTED BMW DEALER IN EARLY 2018 WHEN THE CAR HAD 88254 MILES AND THEY SAID IT WAS NO LONGER COVERED UNDER WARRANTY AND WOULD COST ABOUT $1300 TO FIX THE AIRBAG SENSOR MAT. I FOUND A REPAIR PLACE TO REPLACE THE OC3 PASSENGER SEAT MAT WITH BMW PART FOR ALMOST $900. I HAD NO IDEA THIS WAS A COMMON PROBLEM UNTIL AUGUST 2018 I RECEIVED A NOTICE FOR THE EXACT SAME PART FOR OUR OTHER CAR, A 2004 X3 WHICH GAVE A WARRANTY EXTENSION AND OFFERED REIMBURSEMENT IF THE PART HAD ALREADY BEEN REPLACED. I CONTACTED BMW AND THEY REFUSED TO OFFER SAME EXTENDED WARRANTY FOR AIRBAG SENSOR MATTS IN MY 2011 328I. SINCE MY CAR EXPERIENCED THE EXACT SAME SYMPTOMS AS THOSE COVERED BY THE WARRANTY EXTENSION AND, I HAVE FOUND ONLINE THAT THIS IS A COMMON PROBLEM WITH MANY BMWS, THE LOGICAL CONCLUSION WOULD INDICATE THAT THERE IS A FLAW WITH THE SENSOR ITSELF NOT SPECIFIC TO THE X3 MODEL. IN FACT THE SENSOR HAS NOT YET FAILED IN OUR 2004 X3 THAT HAS OVER 160,000 MILES. THE 2011 328 SENSOR HAD THE SAME EXACT SYMPTOMS WITH A SERIOUS SAFETY ISSUE FOR THE AIRBAG SYSTEM. I'VE OWNED MANY VEHICLES WITH THIS SAME FEATURE AND HAVE NEVER HAD ANY PROBLEMS. AT THE VERY LEAST A NEW INVESTIGATION SHOULD BE DONE TO DETERMINE WHETHER THIS IS A SERIOUS ISSUE FOR ALL BMW MODELS. I DROVE FOR OVER A YEAR WITH THIS PROBLEM UNTIL I REALIZED IT WAS A SAFETY ISSUE AND THE AIRBAGS MIGHT NOT WORK IF THE SENSOR WAS BROKEN. IT WAS VERY EXPENSIVE TO FIX. MY ONLINE RESEARCH SHOWED THERE MAY ALREADY BE A NHTSA CLAIM RELATED TO THIS. THANK YOU

Sep 24, 2018

+ 3 more complaints for this component

ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPER

7 complaints

Previously reported on February 20, 2024. NHTSA #1157301 RDC failure caused complete loss of all dashboard functions except the radio - loss of lights/turn signals/ speedometer/ tachometer/ HVAC etc. Received a call from BMW customer service today February 26,2024 at 4:38 EST duration 17 minutes. BMW informed me the conversation was recorded. I request that NHTSA obtain the transcript for that telephone call. This note will be sent to BMW with request to send a transcript of the call to NHTSA. BMW Custom Relations representative was polite. Her purpose for the call - "to inform me that BMW is cooperating with NHTSA".The person assigned had no useful information nor could she obtain any information to answer questions. Though BMW documents all reported parts failures and complications, she had no ability to provide information relevant to the RDC module problems.The call was useless from an owners viewpoint. It did not improve Customer Relations. The VANOS recall was also discussed.NHTSA: #23V-707 Recall notification October 2023 BMW has not provided a date when the repair will be available. Vanos Bolt problems were identified for my vehicle in 2014!!! A 10 year warranty without mileage limitation was created but BMW owners were not notified - unless engine failure occurred and the car presented to a BMW dealership. I am more than frustrated that repairs have not been initiated. The local BMW dealership would like to repair the car but cannot proceed without corporate approval. Parts are indeed available locally. BMW has been aware of the problems for a DECADE. Furthermore, the valve cover gasket has been replaced twice since 2014. The VANOS bolts were never inspected. The valve cover was replaced last at 149,000 miles. A mechanic advised replacing the VANOS bolts but did not inspect them. Cost of repair $1500. I declined. Abysmal customer service!

Feb 26, 2024

Tire pressure yellow warning light on. RDC module ordered but repair not completed. After starting the car at a gas station, multiple warning lights appeared in red including "car on a raised lift in red" which signifies car is to be taken directly for service. Drove to local mechanic one mile away. While observing the car with engine running at idle, ALL dashboard lights and functions stopped: No speedometer, No tachometer, No warning lights, No turn signals, No headlights, RDC module subsequently replaced with resolution of the problem. Opening the old RDC module demonstrated significant green corrosion - likely occurred over a long period of time. IF the loss of all dashboard function had occurred while driving, it would have presented very dangerous safety issues. Situation reviewed with local BMW dealership and BMW corporate customer relations. No recalls or warnings have been issued. Expressed my concerns in detail. This is a potentially dangerous problem for the BMW E90 models. The RDC module is located in the passenger rear wheel well and repeatedly exposed to wet/ snow/ slush conditions. This is a dangerous location outside the vehicle for the RDC module. The Tire pressure monitor system is a non-critical function. Repair of the RDC module is considered optional - yellow warning light. This event demonstrates that there is a serious risk when the RDC module is not functioning properly. BMW should make owners aware and offer replacement before dangerous events occur.

Feb 20, 2024

The electrical keeps shutting off and own after hitting speed bumps. It shuts off all power on hvac windows seats and the odometer. I have heard this same issue with many owners

Jan 07, 2024

Unable to unlock/lock doors on car (obviously very worrisome), unable to use turn signals, no interior lighting controls or functionality. Unable to control headlights, they still do turn on but I cannot control them. Cannot adjust any mirrors electronically. Some speedometer lighting affect or but the dials do still work, cannot see all buttons inside interior due to electrical issue. Problem: Footwell Control Module (FRM) needs replacement costing around $1300 to do minimum from dealer. This module controls all of the functions above and has gone bad. This FRM module is hidden and not easily gotten to tells me something like a fuse needs to be installed just in case a power surge from the car happens so the car does not break this very expensive equipment. Looked into it online and apparently this happens very often and one guy had to have his replaced twice. This is an obvious issue that will require a remedy.

Aug 08, 2022

What component or system failed or malfunctioned, and is it available for inspection upon request? Footwell module. Computer system that controls turn signals, headlights, highbeams, windows, door locks etc. Yes it is available for inspection. How was your safety or the safety of others put at risk? I can't use my turn signals, highbeams, headlights, Windows. I can't signal my cars lane changes or see clearly at night. I can't roll the windows down or up which creates a unsafe hazard. My child is able to climb out of the window in the back seat while I'm driving. I have zero control over the windows. I can't determine if my child's door is open or closed when the car is in motion. My car doors no longer lock at all. My child can open up the door at any moment that the car is in motion. I'm unable to see at night without my highbeams. I'm now forced to drive with reduced visibility. Has the problem been reproduced or confirmed by a dealer or independent service center? Both by a dealership and independent shop. There have been reconcurring warrantee coverages offered but no recalls despite the clear determinant to safety. Common usage of the vehicle at this point in time is a safety concern of all surrounding users and transportation vehicles. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The manufacturer has inspected this module concern. I'm very sure that there have been accidents associated with this module malfunction. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There are zero signs of this issue prior to it's failure. The failure had no warning.

Mar 31, 2022

+ 2 more complaints for this component

UNKNOWN OR OTHER,ENGINE

7 complaints

2011 bmw 328i vano bolts fail.my car stall in the middle of me driving .vechile doesn't want to start.starter just making a whine noise.before stalling I can here rattle in the engine like loose bolts jumping around.

Dec 02, 2023

BMW HAS A RECALL ON THIS VEHICLE 328XI ABOUT THE PCV VALVE HEATER AND HAD SENT NOTICE OF THE NEED TO REPLACE AND IT HAS BEEN OVER 2 YEARS AND THEY HAVE NOT FOUND A REMEDY FOR THE FIX. THE BMW WARRANTY GROUP CONFIRMED A DATE ON MARCH 7, 2022 FOR THE REPAIR. UPON GOING TO THE HERB CAMBERS IN BROOKLINE, MA. THEY TOLD ME THEY DID NOT HAVE A REMEDY TO FIX THE ISSUE AND WILL CONTACT WHEN THEY HAVE A FIX. ON APRIL 2022 THEY SENT A LETTER STATING THE PCV VALVE HEATER NEEDS TO BE FIXED UNDER (17V-673 / 19V-273) AND THE REMEDY IS UNAVAILABLE AND A NEW REMEDY NEEDS TO BE PERFORMED. ISSUE IS THAT IF THEY DO NOT FIX THE VALVE HEATER THE ENGINE COULD HEAT UP AND COULD CAUSE A FIRE. THEY SAY A REMEDY IS BEING WORKED ON, BUT BMW SHOULD BE RESPONSIBLE IF A FIRE DOES OCCUR.

Apr 07, 2022

The vehicle keeps stalling on the highways and on the streets. We have taken the car in and have towed the car in to the bmw dealership costing us hundreds of dollars on what they think the problem is and it does not fix the issue. They perform a diagnosis and can’t find an issue but the car keeps stalling. The car first starting stalling last year around February.

Jan 08, 2022

IN 2018 CLASSIC BMW DEALER DIAGNOSED OIL PAN GASKET LEAKING AND MY OIL LEVEL WAS LOW. HE RECOMMEND GASKET REPLACEMENT AT A COST OF $1100 I WROTE LETTER & CALLED BMW CORPORATE USA FOR INVESTIGATION AND RESOLVE THE ISSUE. BUT 1 YR LATER, THEY HAVE NOT RESOLVED THE ISSUE & HAVE USED MY EXPIRED WARRANTY AS REASON FOR NOT LOOKING AT ISSUE. I HAVE FOUND THAT THIS IS COMMON ISSUE WITH BMW CARS THROUGH MY ONLINE RESEARCH. I WOULD LIKE NHTSA TO INVESTIGATE THESE COMPLAINTS.

Feb 11, 2020

THE BACK DOOR PASSENGER SIDE WOOD DOOR PANEL IS OFF AND IT WAS NEVER FIXED OR REPLACED WHEN I PURCHASED THE VEHICLE. THIS WILL PROBABLY COST ME MONEY TO GET THE WOOD PANEL PUT BACK ON THE DOOR. THE SAME LIGHTS ALWAYS APPEAR ON MY DASH BOARD. THE INDICATOR LAMPS ARE ON: DSC IS DEACTIVATED. I DO NOT KNOW HOW TO GET THIS FIXED. THE BRAKE LIGHT STAYS ON AND IT IS ILLUMINATING A YELLOW LIGHT. I MANAGED TO RESET THE SERVICE ENGINE SOON LIGHT AFTER READING YOUTUBE. I TOOK MY CAR BACK TO DEALERSHIP TWICE AND THEY DID A DIAGNOSTIC AND COULDN'T GET THE SERVICE ENGINE SOON LIGHT TO TURN OFF. ALSO THE DEALERSHIP TOLD ME I HAVE NEW BRAKES AND A NEW OIL CHANGE. A FRIEND TOLD ME HOW TO CHECK MY OIL AND MY OIL WAS A QUART LOW. I DROVE TO THE NEAREST GAS STATION AND PUT IN A QUART OF SYNTHETIC BLEND MOTOR OIL. I DISCOVERED AFTER DRIVING TO WASHINGTON FROM LAS VEGAS, NEVADA MY CAR LEAKS FROM MY ENGINE.

Dec 25, 2019

+ 2 more complaints for this component

STRUCTURE

6 complaints

Door handle plastics are disintegrating in to a soft sticky matter. Please advice as this seem to a poor decision on the type of material need in the door handles.

Oct 20, 2025

Car spontaneously caught fire

Jan 11, 2022

Fire: 1

MY LICENSE PLATE HAS 1 SCREW THAT FITS INTO THE METAL MADE HOLES. IT IS SUPPOSE TO HAVE 2 SCREWS THAT FIT INTO THE METAL HOLES IN THE TRUNK. THE PLATE ITSELF HAS SCREWS WITH NO BACKS AND ARE STRIPPED. I DON'T WANT THE LICENSE PLATE TO RATTLE AND FALL OFF FROM FAULTY WORKMANSHIP WITH LICENSE PLATE PANEL. ALSO THE FRONT PLATE IS COMPLETELY DIFFERENT FROM THE BACK LICENSE PLATE PANEL AND THESE SCREWS LOOK STRIPPED TOO.

Dec 25, 2019

MY MOONROOF SPONTANEOUSLY EXPLODED TODAY (AROUND 5:40PM). I WAS DRIVING OPEN ROAD (CITY, ABOUT 30-35MPH) AND THERE WAS NO EVIDENCE OF A ROCK OR OTHER FOREIGN BODY OTHER THAN GLASS IN MY CABIN. THE EDGES OF THE REMAINING GLASS OF THE MOONROOF TILTED UPWARDS. THE NOISE AND GLASS SURPRISED ME AND I DRIFTED INTO THE MEDIAN BRIEFLY BEFORE CALMING DOWN/REGAINING CONTROL.

Feb 03, 2019

THE DOOR HAS MELTED.

Sep 14, 2017

+ 1 more complaint for this component

AIR BAGS,ENGINE

6 complaints

RE: Recall on 2011 328i Vin# [XXX] I drove the car to run an errand, car was running ok but had a miss. During my drive home, the car stalled. I had to quickly coast to a parking lot in order not to get hit by the car behind me. I tried to restart the car, but it acted as if it needed a jump. Tried to jump the car but it turned over slowly without starting. Ended up getting it towed to Metairie very early the next morning, due to parades. Had a friend of mine, a BMW shop owner, take a look at the car. He told me that he found out that it had a few recalls and he thought that may be the problem. I spoke with a service advisor at BMW dealer that checked the vin and said the recalls would be taken care of along with anything it caused. I made the appointment and had it towed to BMW dea;er. I was assigned to Erin C, Service Advisor, when I made my appointment. My appointment was for 7:30 AM on the 28th of March. I heard from Erin at 4:30 that afternoon with an update. She told me that I had a seized engine and it was going to cost ten thousand or more to replace the engine. I asked if the recall was done on it, because the recall stated that one of the indicators of the Vanos issue was that it would not start any more. I also found information saying that stalling, engine seizing, and oil starvation can be dangerously caused by the recall. Erin stated that they would take the valve cover off to confirm. Didn’t hear from her on Friday, or over the weekend. I got her on the phone Monday evening at 5:30 PM. Erin told me the same information that after they took off the valve cover and videoed it (have not seen that video yet). That my engine was seized. She assured me that they hooked up the car to communicate with the engineers who confirmed, from all the evidence, that the engine seizing was not caused by the recall but lack of oil circulation. If she had a diagnostic done on the car, she had not shared any codes found with me at this INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Apr 30, 2025

Nothing has malfunctioned yet on the vehicle, however, these recalls are putting my daughter at risk while driving as there is an air bag and engine recall on the vehicle. Every time we contact the dealership, the recall is still unavailable.

Dec 02, 2024

1) Vehicle idling problem, it automatically accelerate while vehicle is idle and pcv valve problem is very prominent during the winter. 2) Airbag problem, automatically airbag is popping up.

Jan 17, 2024

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR BECAUSE THE DEALER STATED THAT THEY DID NOT HAVE THE TOOLS. IN ADDITION, THE DEALER (GLOBAL IMPORTS BMW, 500 INTERSTATE N PKWY, ATLANTA, GA 30339, (800) 294-1853) WAS UNABLE TO VERIFY WHEN THE REMEDY AND PARTS WOULD BE SUPPLIED FROM THE MANUFACTURER. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED TO DETERMINE IF THEY COULD VERIFY WHEN THE PART WOULD BE SUPPLIED TO THE DEALER. THE CONTACT WAS NOT EXPERIENCING A FAILURE. THE CONTACT WAS ALSO WAITING FOR THE REMEDY AND PARTS FOR NHTSA CAMPAIGN NUMBER: 17V683000 (ENGINE AND ENGINE COOLING). THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Feb 05, 2018

NHTSA RECALL NUMBER 17V683 POSITIVE CRANKCASE VENTILATION (PCV) VALVE HEATER : THIS RECALL INVOLVES AN ENGINE COMPONENT KNOWN AS THE POSITIVE CRANKCASE VENTILATION (PCV) VALVE HEATER. THE PCV VALVE HEATER MAY NOT HAVE BEEN PRODUCED TO SPECIFICATIONS. OVER TIME, IT COULD DETERIORATE AND, IN RARE CASES, COULD LEAD TO OVERHEATING.

Nov 06, 2017

+ 1 more complaint for this component

SEATS

6 complaints

Driver side seat gets so hot that the seat warmer cannot be kept on, even at the lowest setting, for longer than a few minutes.

Feb 14, 2022

THE BACK SEAT MELTED FOR NO KNOWN REASON. IT STARTED IN THE BACKSEAT ARM REST, AND I HAD TO PAY TO GET IT FIXED, YOU CAN SEE THAT THE LEATHER IS A DIFFERENT COLOR, THEN IT MOVED ONTO THE SEAT. NO ONE EVER SITS BACK THERE, I WENT TO BRAMAN BMW AND THEY SAID IT HAD TO DO WITH THE ELEMENTS, I DIDN'T KNOW THAT YOU HAD TO KEEP IT IN A GARAGE, THAT IS SOMETHING THAT SHOULD OF BEEN TOLD AHEAD OF TIME. I DON'T HAVE A GARAGE SO IT'S IMPOSSIBLE, THERE SHOULD BE A RECALL. OTHER MANUFACTURERS LIKE LEXUS HAS HAD RECALLS ON SIMILAR ISSUES. *TR

Jun 02, 2020

STOPPED AFTER EXCITING FREEWAY WITH TRAFFIC FLOW. SUV CAME UP BEHIND ME AND DIDN'T STOP AND HIT ME FROM BEHIND GOING 40-60 MPH. IMPACT THREW ME BACK THEN HEADREST DEPLOYED AND PUNCHED ME IN THE BACK OF HEAD WHICH I THEN HIT SEARING WHEEL. INSTANTLY FELT PAIN IN NECK AND HEAD. TAKEN BY AMBULANCE TO HOSPITAL. 2 C.T. SCANS DONE,CHEST XRAYS, AND 2 MRIS OF NECK AND BRAIN SHOWING SPINAL STENOSIS OF CERVICAL REGION, BULGE OF CERVICAL DISC WITHOUT MYELOPATHY. I ALSO SUSTAINED A CONCUSSION AND WHIPLASH WHICH IS STILL PRESENT AS OF TODAY. CAR TOTALLED. ONE OF DOCTORS STATED IMPACT FROM HEADREST DEPLOYING WAS SAME AS BEING PUNCHED IN BACK OF HEAD FROM A 200 LB. MAN.

Nov 15, 2018

Crash: 1

Injuries: 1

PASSENGER SEAT OCCUPANCY FAILURE MALFUNCTION DUE TO THE WIRING . COST OVER $1000.

Jun 01, 2018

TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT STATED THAT THE FRONT DRIVER SEAT WAS NOT POSITIONED PROPERLY AND CAUSED THE DRIVER TO SUSTAIN SEVERE BACK AND SHOULDER PROBLEMS. THE VEHICLE WAS TAKEN TO A DEALER WHO STATED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE AND THAT A SPECIALIST WOULD DIAGNOSE THE VEHICLE. THE CONTACT WAS AWAITING A CALLBACK FROM THE SPECIALIST. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 22,000.

Feb 19, 2013

Injuries: 1

+ 1 more complaint for this component

VEHICLE SPEED CONTROL

6 complaints

WHEN DRIVING AT A LOW SPEED OF 10 MPH OR LOWER AND DECELERATING (APPLYING THE BRAKE, COMING TO A STOP SIGN OR RED LIGHT OR PULLING INTO A PARKING SPACE) OR AT A STATIONARY POSITION - THE VEHICLE IS SURGING FORWARD UNEXPECTEDLY. ENGINE IS NOT STALLING BUT OFTEN FEELS LIKE IT COULD AFTER SURGING FORWARD. SURGES FORWARD EVEN WHEN THE BREAK IS APPLIED. THIS HAS HAPPEND A NUMBER OF TIMES. TAKEN TO BMW DEALERSHIPS AND THEY REPORT NOTHING WRONG (NO SAFETY RECALL) BUT IT CONTINUES TO OCCUR. FEAR FACTOR OF GETTING INTO AN ACCIDENT DUE THIS IS ESCALATING. HAVE ASKED FRIENDS TO DRIVE OUR VEHICLE AND THEY VERIFY AND VALIDATE IT OCCURS FOR THEM AS WELL UNDER THE SAME CIRMCUMSTANCES.

Sep 28, 2017

TL* THE CONTACT OWNS A 2011 BMW 328XI. WHILE MAKING A RIGHT TURN AT 5 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY ONTO THE SIDEWALK. THE VEHICLE WAS TAKEN TO A DEALER TO BE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 61,000.

Sep 27, 2016

AS I WAS MOVING MY CAR FROM A SMALL PARKING LOT NEAR MY HOME, I WAS REVERSING THE CAR AND NOTICED THERE WAS A SUDDEN ACCELERATION AND THE CAR HIT THE BASE OF THE POLE CAUSING MINOR DAMAGE TO MY REAR BUMPER. SINCE I FELT THE IMPACT, I WAS VERY CAUTIOUS AND PUT THE CAR IN DRIVE MODE TO EXIT THE PARKING LOT WITH VERY LITTLE GAS APPLIED, BUT THE CAR TOOK OFF SUDDENLY AND HIT A PARKED CAR WITH A HUGE IMPACT. IT ALMOST TOTALED THE OTHER CAR AND MY CAR WAS VERY BADLY DAMAGED. INITIAL ESTIMATE TO REPAIR IS AROUND $7,911 BY THE BMW AUTHORIZED BODY SHOP. I IMMEDIATELY TOOK THE CAR TO THE DEALER NEXT DAY ASKING THEM TO CHECK IF MY CAR WAS SAFE TO DRIVE. THE DEALERSHIP SAID THE CAR HAS TO BE INSPECTED BY THE BMW ENGINEER, AND THE DEALER CAN'T TOUCH THE CAR BECAUSE OF SUDDEN ACCELERATION ISSUE. I CALLED THE BMW CUSTOMER RELATIONSHIP DEPT. RIGHT AWAY, AND THEY SCHEDULED AN ENGINEER TO COME AND LOOK AT MY CAR. ONE WEEK LATER, A BMW ENGINEER CAME TO THE BODY SHOP AND DOWNLOADED THE DATA, AND TODAY I WAS NOTIFIED BY BMW THAT THE CAR IS SAFE TO DRIVE. I BOUGHT THIS CAR FROM A LOCAL BMW DEALER AS CERTIFIED PRE-OWNED VEHICLE LAST YEAR WITH ABOUT 23K MILES ON IT AND STILL HAS THE WARRANTY.I AM WRITING TO YOU BECAUSE MY FAMILY DOESN'T FEEL COMFORTABLE AND SAFE TO DRIVE THIS CAR. I HAVE SEEN SEVERAL COMPLAINTS ON BIMMERFEST AND ONE ON YOUR SITE FOR THE 2011 BMW 328I, REGARDING THE SUDDEN ACCELERATION. I ASKED THEM BMW TO REPLACE THE CAR, WHICH THEY WOULDN'T DO. I REQUESTED BMW TO SEND A LETTER STATING THAT THE CAR IS SAFE TO DRIVE ALONG WITH A REPORT ABOUT THEIR FINDINGS, SINCE THEY DIDN'T WANT TO REPLACE MY CAR. NOT SURE IF THEY WILL SEND ME ONE.AS A GOOD CITIZEN WITH GOOD DRIVING RECORD, I AM REALLY SCARED ABOUT DRIVING THIS CAR WHICH IN MY OPINION IS NOT SAFE. I AM HOPING THAT YOUR DEPARTMENT WILL INVESTIGATE THIS MATTER CAREFULLY, AND GET A BETTER RESOLUTION TO MY ISSUE. THANK YOU. *TR

May 14, 2014

Crash: 1

THROTTLE RESPONSE TO PRESSING ACCELERATOR LAGS DANGEROUSLY. HAVE HAD NUMEROUS INSTANCES WHERE LACK OF RESPONSE HAS PLACED ME IN DANGEROUS SITUATIONS. SOMETIMES IT TAKES A FEW SECONDS BEFORE THERE IS ADEQUATE RESPONSE SO CAR DOES NOT MOVE OR ACCELERATES VERY SLOWLY EVEN THOUGH ACCELERATOR PRESSED DOWN ALL THE WAY. ALMOST GOT REAR-ENDED LAST NIGHT AS I PULLED OUT OF A DRIVEWAY ONTO A ROAD AND ONCOMING CARS NEARLY REAR-ENDED MY CAR BECAUSE MY 2011 BMW 328I WOULD NOT RESPOND APPROPRIATELY TO MY PRESSING DOWN ON THE ACCELERATOR PEDAL; THE CAR BARELY ACCELERATED AND EVEN SLOWED FURTHER FOR A FEW SECONDS BEFORE THE THROTTLE RESPONDED AND BEGAN PICKING UP SPEED. THIS IS VERY DANGEROUS. I HAD THIS CAR IN FOR SERVICE AT THE BMW EARLIER YESTERDAY AND THEY SERVICE ADVISOR TOLD ME THAT THIS IS A COMMON PROBLEM FOR THESE CARS, BUT THEY DON'T HAVE A FIX FOR IT. *TR

Nov 22, 2013

TL* THE CONTACT OWNS 2011 BMW 328XI. THE CONTACT STATED THAT WHILE DRIVING INTO THE DRIVEWAY THE VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO ANOTHER VEHICLE. NO INJURIES WERE REPORTED AND A POLICE REPORT WAS FILED. THE FRONT OF THE VEHICLE SUSTAINED EXTENSIVE DAMAGES AND THE OTHER VEHICLE ALSO HAD EXTENSIVE DAMAGES TO THE REAR. THE VEHICLES WAS TOWED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DECIDED TO SEND A REPRESENTATIVE TO INSPECT THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 22,000.

Oct 01, 2012

Crash: 1

+ 1 more complaint for this component

AIR BAGS,SEAT BELTS,SEATS

5 complaints

Passenger restraint system malfunction alert when car is turned on. Air bag and passenger seatbelt warning lights are on. Passenger seat belt light will never turn off even with no passengers in the car. Air bags for passenger are off when there is a passenger in the car causing a safety concern. BMW wants $1000 to diagnose what the issue is for the airbag light only but not to fix it or check the seat belt light. Already paid them $100 just to tell me exactly what the message said on the car screen. Seeing the same issue all over the internet with flaws in the passenger restraint system for this model and similar models but no fix. Found an extended warranty but does not list the E92 model, all other models are listed.

Oct 22, 2023

I had my passenger in the car driving 30mm and then I got a “restraint system warning ? “ illuminating the seatbelt light and seatbelt with airbag light. This is a safety concern as it is still on without a passenger. This affects the passenger airbag so in the case of fatality this would fall on BMW NA for neglecting to fix this issue. The car was fine before and this came out of no where

Jun 14, 2022

OVER THE COURSE OF THE LAST 2 MONTHS I GET AN OC3 PASSENGER SEAT MAT ERROR. I NOTICED THAT THERE IS AN EXTENDED WARRANTY FOR THIS BUT MY CAR ISN'T COVERED.

Mar 03, 2020

I AM RECEIVING A 'PASSENGER RESTRAINT MALFUNCTION' MESSAGE ON MY DASH AND THE SEATBELT AND AIRBAG LIGHT ARE STUCK ON. ONLINE BMW STATES "THE OC3 MAT NEEDS TO BE REPLACED. CHECK WITH YOUR DEALER, WE EXTENDED THE WARRANTY ON SOME MODELS." I CHECKED WITH MY DEALER AND THIS DOES NOT QUALIFY. THEY WILL NOT COVER THIS SAFETY REPAIR. I CANNOT SAFELY HAVE ANYONE RIDE IN THE PASSENGER SEAT, AND THE SEAT CEASES TO MOVE AS WELL. MY DEALER STATES IT COSTS $1350 TO FIX AND THEY WOULD NEED TO ORDER IN THE PART AND HAVE MY VEHICLE FOR 2 DAYS. THIS IS A SAFETY ISSUE. SAFETY ISSUES SHOULD NOT HAVE AN 'EXPIRATION DATE' AS TO WHEN THE DEALER WILL OR WILL NOT COVER IT. THE CARE IS 7 YEARS OLD AND HAS 63,000 MILES. THIS DEFECT WAS COVERED FOR THE 2006 AND 2007 MODELS AND BECAME A RECALL. I SEE ONLINE IN FORUMS OTHERS ARE EXPERIENCING THIS IN THE 2011 MODEL. I AM FORCED TO PAY A MECHANIC TO FIX THIS NOW.

Oct 30, 2018

GETTING "PASSENGER RESTRAINT SYSTEM" ERROR FOR NO APPARENT REASON AT ALL. I'M AFRAID THE AIRBAGS WON'T DEPLOY IN CASE OF ACCIDENT.

Jun 10, 2017

ELECTRICAL SYSTEM,UNKNOWN OR OTHER

5 complaints

The Battery died and had to jump start to take it for a replacement. Once the car started, there was warning related to the lighting system malfunction. I couldnt open the windows and the lights were not functional. Even after the battery was replaced, the functions were not restored. Dealer is recommending replacement of FRM module costing $1250. I understand there was a recall/repair offered for 10 years which i just missed by a year. Looks like it is a well known issue and caused by a simple battery issue causing huge safety issues. I had to drive the car to the dealer without any lights/indicator with tremendous risks. It is an irony that they will fix this issue for only 10 years when there is a clear manufacturing defect and safety issue. Would like to get any help on this issue.

Aug 11, 2023

AFTER 3 SEPARATE RECALLS, ALL BMW DEFECTS. NOW CHANGED BATTERY, AND WINDOWS AND DIRECTIONALS WONT WORK. NOW DEFECTIVE FOOTWELL PART COSTING 800PLUS. BMW WILL REPLACE, BUT ONLY IF I TAKE TIME OFF WORK AND HUGE EXPENSE TO DRIVE 4 HRS EACH WAY TO NEAREST DEALERSHIP, BECAUSE THEY REFUSE TO TOW, EVEN THO THEIR PART WENT BAD. THEY ARE FORCING ME TO DRIVE (CANT AFFORD TO TOW) A CAR WITH 2 SAFETY RECALLS AND A BAD COMPUTER SYSTEM TO ANOTHER STATE WITH NO VIABLE OPTIONS.

Aug 25, 2018

AC STOPPED BLOWING COOL AIR AND BLOWS OUT HOT AIR EVEN AT THE LOWEST TEMPERATURE. ALSO A BURNING SMELL IS NOTICEABLE WHEN GETTING INTO THE CAR.

May 10, 2018

SMELL COMING FROM THE FRONT OF CAR. IT'S STRONG AT TIMES AND THEN GOES AWAY. A LITTLE SMOKE IN FRONT NEAR GOOD THEN GOES AWAY.

Nov 04, 2017

I REMEMBER DRIVING HOME ON THE INTERSTATE AND SMELLING A BURNING SMELL. I HAD THE WINDOWS OPEN BUT IT DIDN'T SEEM LIKE IT WAS COMING FROM OUTSIDE. LATER, THE CAR'S HVAC BLOWER FAN STOPPED WORKING. DURING REPAIR, THE BLOWER MOTOR RESISTOR AND THE HARNESS THAT PLUGS INTO IT WERE FOUND TO BE BADLY BURNED. THE HARNESS WIRES FOR GROUND AND POWER WERE MISSING INSULATION (BURNED AWAY) AND THE COPPER WAS BADLY CORRODED. THE TRIM PANEL DIRECTLY UNDER THE AFFECTED AREA HAS WATER STAINING AND SCORCH MARKS. BMW NA REFUSED TO PAY TO FIX DUE TO MILEAGE EVEN THOUGH CAR IS ONLY 4 YEARS OLD AND IS CLEARLY A WATER INTRUSION PROBLEM (LEADING TO A SHORT CIRCUIT AND BURNING) CAUSED BY EITHER A DESIGN OR MANUFACTURING ISSUE

Jun 16, 2015

Fire: 1

ELECTRICAL SYSTEM,EXTERIOR LIGHTING

5 complaints

Prior to this incident with my car i was having alot of power issues,the car was giving me alot of issues starting up or after being parked it sometimes wouldnt want to turn on i took my battery to get checked and battery had no issues and i continued to start to have electrical issues with my turning signals my lightning and windows stopped working until January 7 as i was driving my car just began to slowly slow down and completely stopped working that not even a jump start would help it turn on and it lost complete power and function and 2 months after i was contacted about its most recent recall and prior to that i also remember that my coolant wasnt lasting me as usual After being affected by the pandemic and loosing my job while being pregnant and finding out about my cars recall i was afraid of my safety and my kids safety that i havent felt safe to take to a mechanic out of fear that our lifes can be danger if the vehicle catches on fire the way the recall stated that it could happen and its brought major stress and trouble since nothing has been done because i havent had a vechile since

Aug 04, 2022

The FRM module has failed for a 3rd time in my 328xi. This module distributes power to many components and since it has failed I have no headlights, no turn signals, no interior lights, no dashboard lights, and cannot roll my windows up or down. This is a known flaw with these cars and if you look on eBay there are bootleg repair services than can temporarily reset it however they often fail again. There are dozens of these sellers on Ebay and all list +1000 sales for their repair services so clearly this is widespread and affects many BMW owners. BMW denies there is an issue but has placed a 10 year warranty on the part, however all 3 series affected by this part are over 10 years old and not eligible for this warranty. Digging around on BMW forums this seems extremely common and almost anything can cause the FRM to fail. Headlights burning out, weak batteries, replacing interior dome lights, and even BMW connecting to the OBDII port to read the ecu are common causes of the FRM failing. I don't understand how they can get away with putting a limited warranty on this and not a full recall when it's clearly a safety concern as I can't safely or legally drive my car with no working lights, and in the event of an emergency cannot roll down my windows to get out of the car.

Mar 16, 2022

ONE DAY MY DRIVER DOOR PANEL JUST STOPPED WORKING I COULD NO LONGER ROLL DOWN MY FRONT WINDOWS AND ONLY THE BACK WINDOWS GO DOWN USING THE BACK WINDOW CONTROLS ONLY. ALSO MY BLINKERS RANDOMLY STOPPED WORKING AND THE LIGHTING IN MY CAR ALSO DOES NOT COME ON IN THE DASH AREA AND INSIDE MIRROR. WHEN DRIVING IT IS A DANGER BECAUSE I CANNOT USE A BLINKER OR ROLL DOWN THE FRONT WINDOW TO SIGNAL THAT I NEED TO MAKE A TURN.

Nov 30, 2020

THE HEADLIGHTS, BLINKER LIGHTS, DASH LIGHTS, INTERIOR LIGHTS, AND POWER TO THE WINDOWS DOESN'T WORK. FROM MY RESEARCH ONLINE IT IS BECAUSE OF THE FOOTWELL (FRM) MODULE GOING BAD. THE ISSUE JUST STARTED ONCE I STARTED THE VEHICLE AND NOTHING WORKED WHEN IT DID PRIOR TO PARKING.

Jan 21, 2020

VEHICLE WAS DELIVERED ON 2/3/2011 AND HAS EXPERIENCED ONGOING & UNRESOLVED ELECTRICAL SHORTS, BATTERY DISCHARGE, FAILURES TO START, ERRONEOUS DOOR AJAR MESSAGES, SERVICE ENGINE SOON & ELECTRICAL MALFUNCTION MESSAGES LEAVING PASSENGERS STRANDED. VEHICLE TOWED TO DEALERSHIP(S) 2 TIMES. DATES/MILEAGE OF FAILURE(S): 19FEB2011 / 377 MILES, 18APR2011 / 2,336, 01JUN2011 / 3,816, 12 AUG 2011 / 4,690, 24OCT2011 / 6,867, 21OCT2011 / 6,943. FORMAL NOTICES SERVED TO BRAMAN BMW / MIAMI, SOUTH MOTORS / MIAMI & BMW CORPORATE / NJ TO REPAIR OR REPLACE VEHICLE HAVE GONE UNANSWERED. PENDING LEMON LAW / LEGAL ACTION CURRENTLY PENDING. *TR

Nov 06, 2011

ENGINE,FUEL/PROPULSION SYSTEM

5 complaints

Upon starting my vehicle there is a strong smell of gasoline in the cabin. The car was making a noise that has been diagnosed by a mechanic as engine failure and this vehicle is only 10 years old. This car is my only means of transportation. I need someone to help figure out what to do with it. These cars are too costly to consumers to be just be dead in a year span. There is no possible way the manufacture is unaware of these issues. My car has had a burning smell that could never be located by the dealer. Though it all there are still zero safety lights to point me in any direction.. how can it be possible that something seeming so unstable have no warning lights to give indication that something is wrong with it . I’m just tired of all these entities being able to deliberately falsify information to entice me to purchase a vehicle knowing it has failures and safety issues. I don’t have another car. I want to use the one l already paid for. I need someone who cares to help me. I shouldn’t be fearful for my life driving a vehicle on the road. If someone can please look into what can be done by the manufacturer, I would appreciate it. The dealer deems this vehicle inoperable.. where do I go from here???

Jul 18, 2022

MY ISSUE IS EXACTLY AS DESCRIBED IN RECALL CAMPAIGN 14V-176, ALSO LISTED AS SI B11 07 14. IT IS A FAULTY VANOS UNIT WITH FAILING BOLTS. MY CAR'S MODEL AND YEAR ARE LISTED IN BOTH OF THESE DOCUMENTS, HOWEVER MY SPECIFIC VIN IS NOT LISTED AS PART OF THE RECALL. MY CAR IS CURRENTLY DAMAGED DUE TO THE VANOS BOLTS SHEARING OFF COMPLETELY AND FALLING INTO THE OIL PAN, AS DESCRIBED EXACTLY IN THE ABOVE RECALL NOTICES. THIS IS THE DIAGNOSIS FROM BMW OF SEATTLE. IT IS VERY CLEAR THAT MY CAR SUFFERS THE SAME FAULTY PART AS LISTED AND SHOULD BE PART OF THE RECALL. I BELIEVE IT IS IN ERROR THAT IT IS NOT. AS IT STANDS, BMW CANNOT HELP ME AND ARE FORCING ME TO PAY OUT OF POCKET. THE SERVICE TECHNICIAN TELLS ME THAT MY VIN SHOULD BE INCLUDED IN THE RECALL AND DOES NOT UNDERSTAND WHY IT ISN'T, BUT BECAUSE IT ISN'T THEY WILL NOT FIX THE ISSUE UNDER THE RECALL. THIS IS A VERY SERIOUS ISSUE. PLEASE CORRECT THE DOCUMENTATION TO INCLUDE MY VEHICLE, WHICH MATCHES THE LISTED VEHICLES IN THE VANOS RECALL PAPERWORK. THANK YOU.

Mar 16, 2021

3-TIMES THE CAR'S ENGINE WAS TURNED OFF BY THE COMPUTER WHILE WE WERE DRIVING ON THE FREEWAY AND THE STREETS. CAR INFO SAYS "FUEL PUMP, SERVICE SOON" AND THEN THE CAR WON'T START FOR AN HOUR. FIRST TIME WE TOOK IT TO BEVERLY HILLS BMW CENTER AND THEY REPLACE THE FUEL PUMP. NEXT DAY, FUEL ALL OVER OUR GARAGE. TOOK IT BACK FOR THEM TO SECURE IT BETTER.NEXT MORNING WE GOT GAS ALL OVER THE GARAGE AGAIN. I HAD TO SECURE THE FUEL PUMP. I'M NOT CONFIDENT IN THE SERVICE AT BMW CENTERS BUT I REALLY HAVE A PROBLEM WITH THE CAR TURNING OFF WHILE YOUR IN THE FAST LINE ON THE FREEWAY. WE WERE ALMOST HIT BY A TRUCK THE THIRD TIME IT STOPPED.

Jun 03, 2019

TL* THE CONTACT OWNS A 2011 BMW 328I. WHILE DRIVING 65 MPH, THE VEHICLE STALLED THREE TIMES. THE CONTACT STATED THAT THE "CAR ON THE ROCK" ICON ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 117,000.

Apr 03, 2018

MY 2011 BMW 328I (I AM ORIGINAL OWNER) HAS ~53000 MILES BUT IS SHOWING SYMPTOMS SUCH AS ENGINE MISFIRING, ROUGH IDLE, LOSS IN POWER AND ACCELERATION. CAR ALMOST STALLED ON THE HIGHWAY A COUPLE OF TIMES. THE DIAGNOSTIC CODES INDICATE IGNITION COIL AND SPARK PLUG ISSUES BUT THIS IS NOT USUAL FOR A CAR WITH ONLY ABOUT 53000 MILES. PLEASE INVESTIGATE IF THERE'S ANY KNOWN ISSUES WITH THESE COMPONENTS.

Jan 31, 2017

ENGINE AND ENGINE COOLING,ENGINE

4 complaints

The contact owns a 2011 BMW 328I. The contact stated that while driving at various speeds and attempting to slow down, the vehicle started to jerk abnormally, with the check engine warning light illuminated. The vehicle was taken to a local dealer and was diagnosed, and the contact was informed that the camshaft adjusting unit was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 106,000.

May 08, 2025

See attached document for complaint

Apr 09, 2024

The contact owns a 2011 BMW 328I. The contact stated that while attempting to start the vehicle, the vehicle failed to start. There were no warning lights illuminated. The vehicle was towed to the local dealer, where it was diagnosed that a bolt had fractured in the engine. The vehicle was towed to an independent mechanic, who replaced the engine. While at the local dealer, the inspector noticed that the mechanic had fractured another bolt. The manufacturer was not notified about the failure. The contact stated that the failure was related to NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling). The failure mileage was approximately 138,000.

Dec 26, 2023

The contact owns a 2011 BMW 328i. The contact stated that after driving, the vehicle failed to restart without warning. The vehicle was taken to the local dealer and was diagnosed that the camshaft housing bolts had sheared off. The vehicle was repaired. The manufacturer was notified of the failure and informed the contact that the repairs were not covered under the warranty. The contact stated that the failure was like NHTSA campaign number: 14V176000 (Engine and Engine Cooling). The failure mileage was approximately 130,000.

Aug 05, 2021

UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM

4 complaints

My Vehicle has been on Recall since March 2, 2022. There are increasing problems and an occasional smoke and burning smell. This is effecting me getting an inspection and registering my vehicle.

Jan 12, 2023

MARCH 13 TH. I LEASE A 328I 2011 A HOUR OR TWO LATER. IT STARTING SHAKING A LOT AND JERKING FORWARD. WHILE FOOT ON BREAK THEN IT CUT OFF I ATTEMPTED TO CUT IT BACK ON AND IT WOULD CUT BACK OF I WAS STUCK FOR A WHILE. SO I CALLED THE. DEALER THEY WAS CLOSED. I WENT THE NEXT DAY. TOLD THEM BOUT THE PROBLEM. AND THE TOOK THE CAR TO THE SHOP AND SENSE THEN I HAVEN'T. SEEN IT AGAIN AND AT THIS POINT THEY WANT ME TO STILL MAKE PAYMENT ON CAR I DNT HAVE. AND INSURANCE I ASK THEM TO. REFUND ME. AND. THE TOLD ME NO THERE NOTHING THEY CAN DO. AND I HAVE TO KEEP THE CAR. THAT I STILL DNT HAVE. TODAY'S THE 27TH SO THEY HAD IT ABOUT TWO WEEKS. NOW TODAY I VIOBTHE MECHANICS AND THEY TOLD ME THE. PPL AT THE DEALER. ORDER ALL THE WRONG PARTS TO THE CAR AND DNT NO WHEN HE WILL HAVE THE PART OR WHEN IT WILL BE FIX. I TRIED CALLING. THE DEALER. BACK TO BACK ABOUT 20 TIMES THEY KEPT COWARD MY CALL THEN SOMEONE FINALLY ANSWER. WITH A BAD ATTITUDE AND TOLD ME STOP CALLING CAUSE THE PERSON I'M LOOKING FOR ISN'T HERE ALTHOUGH THE SPECIFICALLY TOLD ME TO CALL HIM AND HE GUARANTEES THAT IT WILL BE READY TODAY MARCH 27 TH AT 6PM BUT WHICH IT WASN'T. AND I STILL HAVEN'T HEARD BACK FROM. THEM YET ALL I WANTED. WAS TO GET OUT OF IT. AND THEY KEEP DENYING. ME DAT. EVEN WHEN IT HAPPEN THE SAME DAY. I NEED HELP PLEASE I'M BEING SCAMMED. OF. FEEL LIKE I AM ALL I WANTED WAS A CAR. WITH NO PROBLEMS. RIGHT AWAY AND THAT'S EXACTLY WAT HAPPENED TO ME. AND NOW I FEEL SO IN IT BEING AROUND THOSE PPL AND VISITING THE DEALER TO. SPEAK TO THEM CAUSE THEY NOT ANSWER. PLEASE HELP ME

Mar 27, 2020

MY BMW 328I E93 HAS THE SERVICE ENGINE SOON (SES) LIGHT COME ON WHILE I WAS DRIVING ON THE HIGHWAY. THE COMPUTER SHOWS ERROR CODE 2B3A (P1449 DMTL SYSTEM FAULT). I CLEARED THE CODE AND IT CAME BACK A WEEK LATER. I TRIED REPLACING THE GAS CAP AND THE ERROR STILL COMES BACK THE SAME. I WAS DOING FURTHER RESEARCH AND CAME ACROSS THIS ARTICLE (ATTACHED) FROM NHTSA.GOV DESCRIBING THE SAME EXACT PROBLEM, WITH THE SAME EXACT CODE AND EVEN MY ENGINE IS THE SAME N52K FOR MY E93 328I. HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2012/SB-10051299-3508.PDF THE DMTL PUMP IS THERE TO HELP REDUCE EMISSIONS AND IF THE SYSTEM IS FAULTY, THE BMW DEALERSHIP SHOULD HONOR THE REQUEST FOR SERVICE WORK TO REPLACE THE DMTL PUMP UNDER THE EMISSIONS/EXTENDED EMISSIONS WARRANTY. I CALLED AND THEY SAID THERE'S NO RECALL FOR THIS VIN SO THEY CAN'T HELP ME...AND THEY ARE MAKING ME PAY FOR THE DIAGNOSTIC FEE...BUT I DO IN FACT HAVE MY EMISSIONS WARRANTY STILL IN EFFECT FOR THE VIN WHICH IS 8 YEARS OR 80,000 MILES, WHICHEVER COMES FIRST. IT SEEMS THAT THERE NEEDS TO BE AN ACTIVE RECALL FOR THESE FAULTY DMTL PUMPS/SYSTEMS AS THIS PROBLEM EXISTS FOR ENGINES LIKE MINE -THE N52K ENGINE. I ENCOURAGE THE NHTSA TO TAKE A LOOK INTO THIS MATTER AND WORK CLOSELY WITH BMW NORTH AMERICA TO INSTITUTE A REMEDY FOR THIS. THANK YOU IN ADVANCE AND HAVE A NICE DAY.

Mar 26, 2019

7 RECALL ITEMS ON MY VEHICLE :-( CALING BMW CONSTANTLY TO GET AN UPDATE ON THE PARTS NEEDED SO I CAN TAKE MY CAR IN AND IT'S NOT HAPPENING... IT'S BEEN OVER A YEAR AND A HALF ND NOTHING. BLOWER MOTOR WIRING: THIS RECALL INVOLVES THE WIRING FOR THE SYSTEM, KNOWN AS THE BLOWER-MOTOR, THAT CONTROLS AIR FLOW FOR THE HEATING AND AIR CONDITIONING SYSTEM. OVER TIME, THE CONNECTION BETWEEN THE WIRING AND THIS SYSTEM COULD DETERIORATE AND, IN RARE CASES, COULD LEAD TO OVERHEATING. POSITIVE CRANKCASE VENTILATION (PCV) VALVE HEATER : THIS RECALL INVOLVES AN ENGINE COMPONENT KNOWN AS THE POSITIVE CRANKCASE VENTILATION (PCV) VALVE HEATER. THE PCV VALVE HEATER MAY NOT HAVE BEEN PRODUCED TO SPECIFICATIONS. OVER TIME, IT COULD DETERIORATE AND, IN RARE CASES, COULD LEAD TO OVERHEATING.F OVERHEATING OCCURS, THEN IN RARE CASES, THIS COULD LEAD TO MELTING OF THE PCV VALVE. IN EXTREMELY RARE CASES, THIS COULD LEAD TO A FIRE. RECALL 17V676000- ELECTRICAL SYSTEM WIRING -MAY CAUSE FIRE EVEN WHEN VEHICLE IS OFF. RECALL 16V071000- AIRBAG FRONTAL DRIVAR SIDE INFLATOR MODULE-IN CRASH THE INFLATOR COULD RUPTURE WITH METAL FRAGMENTS. RECALL 11V476000: POWER TRAIN DRIVELINE DRIVESHAFT- IF BOLTS LOOSEN COULD LEASE TO LOSS OF POWER TO FRONT WHEEL AND VEHICLE BREAKDOWN/CRASH. RECALL 17V683000 -COMPONENT ENGINE AND COOLING, EMISSION CONTROL CRANK CASE, ELECTRICL SHORT WILL CAUSE PARTS WITHIN PCV VALVE TO MELT INCREASING RISK OF FIRE. RECALL 12E029000 -ENGINE AND COOLING SYSTEM FAN-FA MOTOR CAN BECOME INOPERATIVE OR CIRCUTITBOARD TO OVERHEAT CAUING ENGINE IN ENGINE COMPARTMENT TO CATCH FIRE. RECALL 13V044000 - ELECTRICAL SYSTEM -LOSS OF ELECTRICAL SYSTEM POWER FAIL -VEHICLE CAN STALL UNEXPECTEDLY INCREASING RISK OF CRASH. RECALL 14V176000 - ENGINE AND ENGINE COOLING ENGINE- IF THE BOLTS LOSSEN OR BREAK, THE ENGINE MAY HAVE REDUCED POWER OR STALL INCREASING RISK OF CRASH

Jul 08, 2018

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE

4 complaints

There is a safety recall on my car. This recall involves an engine component known as the Positive Crankcase Ventilation (PCV) valve heater. The PCV valve heater may not have been produced to specifications which could lead to a short circuit. BMW DOES NOT HAVE AN AVAILABLE REMEDY FOR THIS RECALL AND DOES NOT HAVE ANY TIMELINE FOR FIXING IT.

Sep 01, 2022

MY VEHICLE WAS MAKING A SQUEALING NOISE, WAS LOUDER WHEN RUNNING BUT SITTING STILL. TOOK IT TO A GARAGE AND VALVE COVER GASKET WAS LEAKING APPARENTLY. I KNOW THIS HAPPENS TO CARS BUT MY BMW IS A 2011 WITH ONLY 65500 MILES AT THE TIME.. COSTED ME 1000 DOLLARS TO FIX AND A MONTH BEFORE THIS THEY DID A RECALL ON THE PCV VALVE AND HAD IT TORE APART. MAYBE IT WAS SOMEONE'S MISTAKE WHEN REASSEMBLING THE PCV VALVE HEATER DURING RECALL AT BMW DEALER AT TOWNE AUTO IN WILLIAMSVILLE NEAR BUFFALO NY?? IDK BUT THAT IS LOW MILEAGE FOR THIS TO HAPPEN

Apr 16, 2019

BLOWER MOTOR RECALL AND PCV VALVE RECALL. HELLO, I GOT A RECALL NOTIFICATION IN THE E-MAIL FOR THE PCV VALVE AND THE BLOWER MOTOR. I HAD ALREADY TAKEN MY CAR INTO BMW PREVIOUSLY TO HAVE MY VEHICLE WORKED ON BY BMW AND CARMAX FOR PROBLEMS ON THESE PARTS AND RELATING PARTS BECAUSE THEY WERE NOT WORKING PROPERLY. I WAS WONDERING IF YOU COULD PLEASE TAKE A DEEPER DIVE INTO MY ISSUE. BMW HAS SAID THEY WILL ONLY REIMBURSE ABOUT $250 WHEN I PAID MUCH MORE THAN THAT BEFORE FOR THE PARTS DIRECTLY AFFECTED AND INDIRECTLY AFFECTED BY FAULTY PARTS. I LOOK FORWARD TO HEARING BACK FROM YOU AND APPRECIATE ALL THE HELP.

Oct 23, 2018

TAKATA RECALL: ALL BEGAN FROM PURCHASE 09/2013 HAD ENGINE BOLT FIXED ON RECALL, BUT SINCE SEVERAL ENGINE WORK PERFORMED DUE TO LOSS OF POWER WHEN DRIVING, HAD REPLACED COIL/TUNE UP DONE, SEVERAL GASKETS IN THE ENGINE HASD TO BE REPLACED BY BMW DEALER, AND DEALER CAN'T FIX VEHICLE FOR "SPUTTERING/BACK FIRING" WHEN SITTING AT LIGHT OR STATIONARY IT JUST STUTTERS. TIME TO TIME DRIVER WINDOW WILL NOT ROLL DOWN WHEN IN CAR. ALSO, THE SEAT BELT LIGHT CHIMES TO PUT SEAT BELT ON AND NO ONE IS IN PASSENGER SEAT. STEREO LIGHTS PIXELS BURNING OUT & SOUND FROM TIME TO TIME THE SPEAKERS HAS MUFFLED SOUND OR POOR QUALITY SOUND. BROUGHT CAR WITH 20,000 MILES AND NOW HAS 57,000 MILES AND ISSUES WITH ENGINE IS WAY TOO MUCH FOR LOW MILEAGE.

Nov 04, 2017

VISIBILITY

4 complaints

TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT STATED THAT THE MOLDINGS FOR THE FRONT AND REAR WINDSHIELDS WERE CRACKED AND DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO BEVERLY HILLS BMW (5070 WILSHIRE BLVD, LOS ANGELES, CA 90036) WHERE IT WAS DIAGNOSED THAT THE MOLDINGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 45,261.

Aug 09, 2018

TL* THE CONTACT OWNS A 2011 BMW 328I. WHILE DRIVING AT LOW SPEEDS, THE BLOWER MOTOR FAILED WITHOUT WARNING AND THE AIR CONDITIONER STOPPED BLOWING COLD AIR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND IT WAS DIAGNOSED THAT THE BLOWER MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V676000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

Jun 19, 2018

TL* THE CONTACT OWNS A 2011 BMW 328I. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT NOTICED THAT THE WINDSHIELD HAD A CRACK THAT EXTENDED APPROXIMATELY EIGHT INCHES. THE CONTACT CALLED A GLASS REPLACEMENT COMPANY TO HAVE THE WINDSHIELD REPLACED. THE INDEPENDENT TECHNICIAN STATED THAT THERE WERE MANY COMPLAINTS ABOUT THE FAILURE AND IT WAS NOT CAUSED BY ROAD DEBRIS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

Aug 11, 2016

WHILE APPROACHING THE INTERSTATE AND INCREASING IN SPEED, DRIVER HEARD LOUD EXPLOSION (LIKE A GUN) COMING FROM ABOVE AND STARTED TO FEEL GLASS DEBRIS COMING FALL FROM CRACK. THE OUTSIDE TEMPERATURE WAS AROUND 40 DEGREES FAHRENHEIT AND THERE WERE NO OVERPASSES NEARBY WHERE DEBRIS COULD HAVE FALLEN AND NO DEBRIS COMING FROM OTHER CARS. WHEN PULLED OVER, THE SUNROOF HAD COMPLETELY SHATTERED. *TR

Mar 27, 2013

ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER

3 complaints

Footwell module (FRM) module went out after negative battery disconnect to change fuse. Module being inoperable is causing windows to not operate,interior lighting not working, headlights stay dim (not good for nightime driving), blinkers inoperable (not good for driving with windows not working- no arm signals), dash light also inoperable.

Nov 14, 2025

MY VEHICLE WINDOWS ARE INOPERABLE, HAZARD LIGHTS ARE INOPERABLE, SIDE MIRRORS ARE INOPERABLE, TURNING SIGNALS ARE INOPERABLE. THE VEHICLE IS IN MOTION WHILE TURNING SIGNALS ARE INOPERABLE CREATING A HAZARD. IF VEHICLE BREAKS DOWN HAZARD WARNING LIGHTS IS INOPERABLE CREATING A POTENTIAL VEHICLE COLLISION . WINDOWS UNABLE TO ROLL DOWN IN AN EVENT OF BEING PULLED OVER. THE COMPONENT OR PART THAT IS CREATING THIS SAFETY ISSUE IS THE FRM MODULE OR FOOTWELL MODULE OF THE VEHICLE.

Jan 02, 2021

MY 16 YEAR OLD GRANDDAUGHTER WAS DRIVING HER BMW WHEN ALL OF A SUDDEN A MESSAGE POPPED UP ON THE SCREEN TO USE CAUTION AND TAKE THE CAR TO A BMW SERVICE CENTER FOR SERVICE. SHE IS A NEW DRIVER SHE COULD AT THAT TIME COULD NOT DRIVE OVER 20 MPH. SHE WAS TERRIFIED. WE CALLED FOR A TOW AT HER REQUEST. WE SENT FOR HELP

May 02, 2019

ENGINE AND ENGINE COOLING,AIR BAGS

3 complaints

The contact owns a 2011 BMW 328I. The contact received notifications of NHTSA Campaign Numbers: 24V513000 (AIR BAGS) and 23V707000 (ENGINE AND ENGINE COOLING); however, the parts to do the recall repairs were unavailable. The local dealer was contacted, and it was confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the air bag warning light remained illuminated while operating the vehicle. Additionally, the vehicle failed to immediately start, and while driving at an undisclosed speed, the check engine warning light flashed off and on. The cause of the failure was not yet determined. The failure mileage was 110,000. Parts distribution disconnect.

Sep 30, 2024

The contact owns a 2011 BMW 328I. The contact received notifications of NHTSA Campaign Numbers: 23V707000 (Engine and Engine Colling) and 24V513000 (Air Bags); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was able to restart; however, the failure recurred. The dealer was contacted; however, the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 135,000. Parts distribution disconnect; for NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling). VIN tool confirms part not available; for NHTSA Campaign Number: 24V513000 (Air Bags).

Aug 02, 2024

The contact owns a 2011 BMW 328I. The contact received notifications of NHTSA Campaign Numbers: 23V707000 (Engine and Engine Cooling) and 24V513000 (Air Bags); however, the parts to do the recall repairs were not yet available. The contact stated that while starting the vehicle and while driving at various speeds, the vehicle was shuddering. An unknown warning light was illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.

Jul 29, 2024

POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM

3 complaints

i was driving to work and the car stalled in the middle of traffic when i slowed the vehicle down, the idle is rough and all over the place, car is very hesitant to accelerate and vibrates or shakes when approaching any speed. then the check engine light popped on and is still on, i’ve parked the car since the incident to do some research on what the cause could be.

Jan 20, 2024

MY VEHICLE IS EXPERIENCING THE SAME SYMPTOMS AND IS REPORTING THE SAME TROUBLE CODES RELATED TO RECALL NUMBER: 17V683000. HOWEVER, MY VEHICLE IS NOT INCLUDED IN THIS RECALL. I WOULD APPRECIATE IT IF THIS MATTER COULD BE INVESTIGATED AND MY VEHICLES VIN INCLUDED IN THIS RECALL.

Apr 20, 2021

MY BMW DOES NOT IDLE SMOOTH , IT HESITATES LIKE IT IS CHOKING ON GAS, ITS IDLE GAUGE GOES FROM 0 TO 15 CONSTANTLY. AT FIRST I THOUGHT IT WAS A TRANSMISSION PROBLEM. I HAD IT TUNES=D UP AND THE PROBLEM STILL EXISTS. IT HAS LITTLE POWER ON AND OFF. YOU HAVE TO ACCELERATE HARD TO GET IT TO GO UP HILLS AND IT IS NOT A SMOOTH SHIFT WHEN YOUR RIDING IT HARD TO GET THE IDLE UP TO PAR TO GO FASTER.

Nov 25, 2019

POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

3 complaints

The engine made noise and then turned off. Would not restart. BMW dealer diagnosed the problem as a failed exhaust camshaft Vanos unit. BMW refuses to repair it even though it the engine, model and year fit the Vanos recall. This is the second BMW vehicle I have owned that failed for this reason, but was outside the covered claimed VIN numbers. I am requesting that you investigate this as wider range of vehicles, fitting the recall description exactly, but not covered, are failing...this vehicle is a 2011 with only 62,000 miles. I would also like a list of the VIN numbers currently affected.

Apr 18, 2023

2011 328I WITH 53,500 MILES. ENGINE COLD START HESITATION WITH VIBRATIONS WHILE IDLING STATIONARY. TOOK VEHICLE IN TO DEALERSHIP TO DIAGNOSE ISSUE, OIL CHANGE. WAS TOLD THAT IT WAS THE ECCENTRIC SHAFT SENSOR/GASKETS, BATTERY TESTED LOW TO INCLUDE VVT SENSORS AND LEFT PAD BRAKE SENSOR DUE TO WIRE CUT. TOTAL COST $2300 DOLLARS. NEXT DAY, CONTINUED TO HAVE THE SAME PROBLEM. WENT BACK TO DEALER AND STATED THEY DIDN'T FIND ANY FURTHER ISSUES. DID RESEARCH INTO THE ISSUE WITH OTHER BMW OWNERS WHICH HAD THE VEHICLES SERVICED FOR REPLACEMENTS OF VANOS, MASS AIR FLOW SENSORS, ETC. THESE CODES WEREN'T SHOWING UP ON MY VEHICLE. DECIDED TO TAKE A LOOK AT MY ENGINE MYSELF AND NOTICED OIL LEAKING FROM THE VALVE COVER GASKET AREA AND COULD SEE OIL THAT HAD LEAK ON THE BOTTOM OF THE ENGINE BAY, NOW AT 60K MILES, TOOK IT IN EARLY FOR AN OIL CHANGE AND DIAGNOSIS AGAIN DUE TO POSSIBLE FIRE IF OIL SPILLS ON MOUNTING STRUTS. THIS REPLACEMENT WILL COST ME ANOTHER $2K+ FOR A VALVE COVER GASKET AND OIL PAN GASKET REPLACEMENTS, YET THIS WASN'T MADE KNOWN WHEN I HAD GOTTEN MY OIL CHANGED PREVIOUSLY. THE SAFETY ISSUE IS THE POSSIBILITY OF AN ENGINE FIRE AND BMW'S NEGLIGENCE IN TAKING RESPONSIBILITY FOR THE MANUFACTURING FLAWS, ESPECIALLY WHEN SO MANY OWNERS ARE HAVING PROBLEMS WITH THESE ISSUES STARTING EARLY AT 40K MILES.

Apr 19, 2017

THIS VEHICLE HAS STALLED NUMEROUS TIME WHEN DRIVEN (IN MOTION) AT LOW SPEED ON A CITY STREET. IT HAS HAPPENED AGAIN 2 DAYS AGO WHEN I WAS DRIVING (IN MOTION) AND TRIED TO MAKE A RIGHT TURN. THE ENGINE STOPPED AND THE STEERING WHEEL REFUSED TO TURN. I WOULD HAVE BEEN DEAD IF ANOTHER VEHICLE WAS COMING FROM THE OTHER SIDE OF THE ROAD. THIS VEHICLE WAS TAKEN TO A BMW DEALER'S SERVICE NUMEROUS TIME FOR THE EXACT SAME PROBLEM WHEN IT WAS UNDER MANUFACTURER WARRANTY BUT THE SERVICE AND BMW USA ALWAYS SAID THAT NONE OF THE OTHER CUSTOMERS HAVE EVER REPORTED THIS ISSUE AND THEY NEVER HEARD OF IT FROM ANOTHER CUSTOMER.

Aug 27, 2016

TIRES

3 complaints

I HAVE BRIDGESTONE DRIVEGUARD RUN FLAT TIRES ... JUST HAD MY 3RD BLOW OUT OF A FRONT TIRE IN THE LAST 18 MONTHS. ONLY 3 BLOW OUTS I'VE EVER HAD IN 48 YEARS OF DRIVING. THE BLOW OUT TODAY WAS THE REPLACEMENT TIRE FOR THE BLOW OUT 18 MONTHS AGO ... SO QUITE NEW WITH LITTLE WEAR. IN ALL 3 CASES THE TIRE BLEW OUT (FRACTURED) WHERE THE BEAD INTERSECTS THE TIRE RIM.

Jul 09, 2020

I HAD INSTALLED 4 NEW TIRES [P225/45R-17 MICHELIN PRIMACY MXM4 ZP TPC SPEC, RUN FLAT] IN NOVEMBER 2017 ON MY 2011 BMW 328I. ONE YEAR LATER I STARTED TO GET TIRE PRESSURE LIGHT ON MY REAR RIGHT TIRE. WHEN I WENT TO CHECK THE AIR, I NOTICED BOTH OF MY REAR TIRES WERE BOLD LIKE RACE CAR TIRES. I CALLED TIRE RACK TO FIND OUT ABOUT THE WARRANTY, THEY ASKED ME TO BY NEW ONES AND SEND THE OLD ONES BACK. I AM JUST CONCERN WITH THE CONDITION, IF THE TIRES SHOULD GET THIS BAD BEFORE ANY WARNING. I HAVE INCLUDED THE PICTURES OF THE TIRES THAT I PLAN TO RETURN TO TIRE RACK.

Jan 21, 2019

TL* THE CONTACT OWNS A 2011 BMW 328I EQUIPPED WITH CONTINENTAL TIRES, SIZE: 225/45/R17 (NA). WHILE DRIVING 60 MPH, THE REAR PASSENGER TIRE EXPERIENCED A BLOWOUT. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE TIRE WAS NOT INSPECTED OR REPLACED. THE TIRE WAS A REPLACEMENT TIRE. THE TIRE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 35,000 AND THE APPROXIMATE TIRE FAILURE MILEAGE WAS 2,000.

May 06, 2016

ELECTRICAL SYSTEM,VISIBILITY

3 complaints

TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT SMELLED BURNING WIRES AND STATED THAT THE BLOWER MOTOR TURNED ON AND OFF AFTER THE VEHICLE DROVE OVER A BUMP IN THE ROAD. THE SYMPTOMS WERE SIMILAR TO THOSE LISTED IN NHTSA CAMPAIGN NUMBER: 17V676000 (ELECTRICAL SYSTEM). AN INDEPENDENT MECHANIC VERIFIED THE FAILURE WITH THE VEHICLE. BMW PORTLAND (2001 SW JEFFERSON ST, PORTLAND, OR 97201, (971) 340-4590) AND THE MANUFACTURER STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 110,000.

Feb 13, 2019

Fire: 1

TL* THE CONTACT OWNS A 2011 BMW 328. WHILE DRIVING 45 MPH, THE CONTACT HEARD AN EXPLOSION COMING FROM THE AIR CONDITIONER/HEATING SYSTEM. THE CONTACT NOTICED FUMES COMING FROM THE VENTS. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND TURNED OFF THE ENGINE. UPON RESTARTING THE VEHICLE, THE AIR CONDITIONER FAILED TO OPERATE. THE CONTACT MENTIONED THAT DURING THE WINTER SEASON, CONDENSATION APPEARED ON THE WINDOWS WHEN THE HEATING SYSTEM WAS ACTIVATED. THE VEHICLE WAS TAKEN TO PARK AVE BMW (530 HUYLER ST, SOUTH HACKENSACK, NJ 07606, (201) 843-4999) WHERE IT WAS DIAGNOSED THAT THE BLOWER MOTOR WIRING NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V676000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 73,450. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR

May 24, 2018

TL* THE CONTACT OWNS A 2011 BMW 328XI. WHILE THE VEHICLE WAS PARKED, THE BLOWER MOTOR AND WIRING HARNESS BECAME OVERHEATED, MELTED, AND CAUSED DAMAGE TO THE GLOVE BOX AND THE PASSENGER SIDE CARPET. A FIRE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BLOWER MOTOR AND HARNESS NEEDED TO BE REPLACED. A LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V676000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.

May 23, 2018

Fire: 1

ELECTRICAL SYSTEM,AIR BAGS,ENGINE

2 complaints

Received letter of recal Dec 2023 For recall Campaign No 23V-707 Is been almost two months and BMW not communicating with me to find solution letter said remedi unavailable Engine bolts may over time loosen and eventually break how they want public to drive like that this should be a priority is dangerous

Feb 09, 2024

TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V044000 (ELECTRICAL SYSTEM). THE VEHICLE WAS REPAIRED BY THE DEALER (LITTLE ROCK BMW IN LITTLE ROCK, AR). AFTER THE REPAIR, THE VEHICLE BEGAN EXPERIENCING A LOSS OF POWER. THE CONTACT CALLED THE DEALER BACK, BUT THE DEALER DID NOT TAKE RESPONSIBILITY FOR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT BACK TO THE DEALER. ADDITIONALLY, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V176000 (ENGINE AND ENGINE COOLING) AND 16V071000 (AIR BAGS). THE FAILURE MILEAGE WAS APPROXIMATELY 105,000. PARTS DISTRIBUTION DISCONNECT.

Aug 07, 2017

AIR BAGS,SEATS

2 complaints

The the OC3 MAT on the passanger car just showed up faulty which causes the air bag light to also come on. I have seen a lot of others posting they are having the same issue. Can you help me find out if this has already been recalled but not replaced on my car or if it hasn't even been recalled yet this is a safety issue. Because the airbags will not function if the oc3 mat is not functioning properly. There wasn't anyone in the seat and the car had not been in an accident when the lights for the seat and airbags came on I took it in for a diagnostic and they said it was the passenger OC3 mat . I have read some of the same modle had already had recalls just trying to find out if this was one that should have been because the rep at the dealer ship said this was the first one he's ever seen go bad on any car since he's been there. The big problem I'm having is the warranty I bought with the car won't cover this repair either and I'm a disabled veteran so I can't afford it at this moment.

Dec 30, 2023

AT TEMPERATURE ABOVE 87 DEGREES F (AFTER A FULL DAY IN OPEN PARKING LOT UNDER SUN) AS INDICATED ON THE CAR'S DASHBOARD, THE SEAT BELT SENSOR OF THE CAR MALFUNCTIONED. EVEN THOUGH I HAD MY SEAT BELT FIRMLY CLASPED BUT THE CAR KEPT ON BEEPING SEATBELT WARNING FOR ABOUT 5-10 MINUTES UNTIL THE TEMPERATURE INSIDE THE CAR DROPPED TO LESS THAN 87 DEGREES F. THE SEATBELT WARNING WENT AWAY AFTER I OPENED THE WINDOW AND LET THE CAR COOL DOWN OR SWITCHED ON AC IN THE CAR. THIS IS A REPEATABLE PROBLEM AND CAN BE REPRODUCED IF MY CAR IS KEPT IN DIRECT SUMMER SUN FOR AN AFTERNOON AND HAS OCCURRED A NUMBER OF TIMES IN THE PAST. SINCE AIRBAG SENSORS INTERACT WITH THE FAULTY SEATBELT SENSORS SO IT HAS POTENTIALLY SERIOUS SAFETY CONSEQUENCES AND NEED TO BE ADDRESSED BY BMW AS SOON AS POSSIBLE. *TR

Jul 24, 2014

ENGINE AND ENGINE COOLING,POWER TRAIN

2 complaints

The contact owns a 2011 BMW 328I. The contact stated while driving 65 MPH, the vehicle stalled without warning. The contact's husband coasted the vehicle off to the shoulder of the highway. The contact's husband attempted to shift the vehicle into different gears; however, the vehicle remained in neutral(N). Due to the failure, the vehicle was towed to a dealer and diagnosed with transmission failure. The vehicle was then towed to an independent mechanic for a second opinion and received the same diagnosis. The contact paid out of pocket for the transmission repair however, the failure persisted. The manufacturer was notified of the failure. Upon investigation, the contact discovered that the vehicle was included in NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling); but the parts for the recall repair were unavailable. The vehicle was not repaired. The failure mileage was approximately 80,000.

Dec 20, 2023

1.) VEHICLE HAD VERY ROUGH IDLE WHILE IDLING IN NEUTRAL AT STOP LIGHT (0 MPH). TACHOMETER WAS FLUCTUATING RAPIDLY BETWEEN 500 AND 900 RPM AND THE VEHICLE WAS SHAKING VIOLENTLY. DROVE IMMEDIATELY TO DEALERSHIP, WHO FOUND NO FAULT CODES AND MADE NO REPAIRS. VEHICLE DROVE NORMALLY AFTERWARDS. ODOMETER APPROXIMATELY 100 MILES. 2.) VEHICLE STALLED WHILE IDLING IN NEUTRAL AT A STOP LIGHT (0 MPH). ENGINE DIED WITH NO SHUDDER OR ANY ABNORMAL NOISES. VEHICLE RESTARTED IMMEDIATELY AND DROVE NORMALLY AFTERWARDS. ODOMETER APPROXIMATELY 800 MILES. 3.) VEHICLE STALLED AGAIN WHILE IDLING IN NEUTRAL AT A STOP LIGHT (0 MPH). AGAIN, IT RESTARTED IMMEDIATELY AND DROVE NORMALLY AFTERWARDS. BROUGHT VEHICLE TO DEALERSHIP, WHO FOUND NO FAULT CODES AND MADE NO REPAIRS. ODOMETER APPROXIMATELY 1500 MILES. 4.) VEHICLE STALLED AGAIN WHILE DRIVING AT 10 MPH IN 2ND GEAR WHILE THE ENGINE WAS COLD. RESTARTED IMMEDIATELY AND DROVE NORMALLY AFTERWARDS. AGAIN, BROUGHT VEHICLE TO DEALERSHIP, WHO FOUND NO FAULT CODES AND MADE NO REPAIRS. ODOMETER APPROXIMATELY 2050 MILES. *TR

Oct 06, 2011

POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE

2 complaints

Engine is making weird noise and a mechanic told me it’s related to this recall that still has “no remedy” when it should’ve been a recall YEARS ago when the cars first came out and this issue became more apparent. I do not want to keep driving the car I paid hard earned money for just for a manufacturer defect to destroy it

Dec 08, 2023

A LETTER FROM BMW CAME IN JUNE 2014 STATING THAT MY VEHICLE IS EFFECTED FOR IMPORTANT SAFETY RECALL AND THAT I WOULD BE NOTIFIED WHEN THE PARTS BECOME AVAILABLE TO HAVE IT FIXED. THE RECALL WAS FOR VANOS ASSEMBLY BOLTS. THE LETTER STATES THAT I MAY HEAR INCREASED NOISE, CHECK ENGINE LIGHT MAY COME ON LEADING TO REDUCED POWER LEADING TO ENGINE STALL. I NOTICED ON THIS WEBSITE MANY PEOPLE HAVE HAD SIMILAR COMPLAINTS AND LEADING TO STEERING WHEEL TO LOCK AND ENGINE TO SHUT OFF WHICH CAN LEAD TO INJURY AND DEATH OF ANYONE ON THE ROADS. I HAVE CALLED MY DEALER AS WELL BMW HEADQUARTERS AND BOTH STATE THAT THEY HAVE NO IDEA WHEN THE PARTS WILL BECOME AVAILABLE. SO FOR NOW I HAVE TO DRIVE A CAR WITH A SAFETY RECALL AND I CAN DO NOTHING ABOUT IT OTHER THAN HOPE I DON'T CAUSE AN ACCIDENT DUE TO MY CAR MALFUNCTIONING. THIS IS CRIMINAL OF BMW AND NEEDS TO BE ADDRESSED. I ASKED THEM IF I COULD BRING MY CAR IN AND HAVE A LOANER INSTEAD TILL THE PARTS BECOME AVAILABLE BUT WAS TURNED DOWN, UNLESS I WANT TO PAY OUT OF MY OWN POCKET. THIS NEEDS TO BE ADDRESSED! THANK YOU FOR PROTECTING AMERICANS ON THE ROAD! *TR

Aug 06, 2014

SERVICE BRAKES

2 complaints

I HAVE HAD SEVEN (7) ABS WHEEL SPEED SENSORS REQUIRING REPLACEMENT (EVERY WHEEL AT LEAST ONCE, THE RIGHT FRONT TWICE, AND THE LEFT FRONT THREE TIMES) SINCE I PURCHASED THE CAR NEW IN 2011. IT CURRENTLY HAS RELATIVELY LOW MILEAGE (<41,000 MILES); THE FIRST FAILURE OCCURRED IN JANUARY 2014 AT ABOUT 12, 700 MILES. I HAVE NEVER HAD TO REPLACE AN ABS WHEEL SENSOR ON ANY OF THE NUMEROUS OTHER CARS WITH ABS THAT I HAVE OWNED SINCE 1989. THE LOSS OF ABS FUNCTION CREATES AN OBVIOUS SAFETY HAZARD. WHEN THE SENSOR FAILS, THE CHECK ENGINE LIGHT, ABS LIGHT, AND BRAKE WARNING LIGHT ALL COME ON - INTERMITTENTLY INITIALLY, BUT SOON LIT AT ALL TIMES. THE FAILURES OCCURRED IN 2014, 2014, 2015, 2016, 2017, 2017, AND 2020.

Feb 02, 2021

TL* THE CONTACT OWNS A 2011 BMW 328I. WHILE DRIVING APPROXIMATELY 20 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE ROLLED TO A STOP. THE VEHICLE WAS DRIVEN TO A MECHANIC WHERE IT WAS DIAGNOSED THAT THE HYDRAULIC VACUUM PUMP NEEDED TO BE REPLACED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V627000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.

Jan 26, 2017

ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)

2 complaints

MY CAR STARTED GIVING ERROR CODES OF CHASSIS STABILIZATION MALFUNCTION ERRORS. IT STARTED DRAINING THE BATTERY (NEW BATTERY LESS THAN A YEAR) WHERE IT NEEDED TO BE JUMPED. THE DEALER SAID THE POWER SUPPLY CABLE FROM THE BATTERY TO THE MOTOR NEEDS TO BE REPLACED. VEHICLE STARTED THEN WOULDN'T RUN NORMAL AND THEN BATTERY WAS DEAD. ONCE JUMPED IT RAN BUT SHAKES BAD.

Jan 06, 2020

BMW OF NORTH AMERICA, LLC (BMW) IS RECALLING CERTAIN 2006-2011 323I, 325I, 325XI, 328I, 328XI, 330I, 330XI, 335I, 335XI AND M3, 2007-2011 328I XDRIVE, 335I XDRIVE AND 335IS AND 2009-2011 335D VEHICLES. THE WIRING AND ELECTRICAL CONNECTORS FOR THE SYSTEM THAT CONTROLS AIR FLOW FOR THE HEATING AND AIR CONDITIONING SYSTEM MAY OVERHEAT. CONSEQUENCE WIRING THAT OVERHEATS COULD CAUSE THE ELECTRICAL CONNECTORS TO MELT, AND INCREASE THE RISK OF A FIRE, EVEN WHEN THE VEHICLE IS UNATTENDED. I HAVE BEEN SMELLING BURNING RUBBER AND AT TIMES IT LOOKS AS IF THE CAR IS SMOKING. I WAS NOTIFIED OF THE MATTER BUT WAS OUT ON BED REST DUE TO HIGH RISK PREGNANCY. I DID HAVE THE CAR SERVICED. PLEASE ADVISE!

Jan 02, 2020

ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE

2 complaints

PURCHASED A 2011 BMW 328I USED IT CAME WITH EXTENDED WARRANTY THE FIRST ISSUE I HAD WAS IN MY FOOT WELL MODULE I CAME IN FROM WORK PARKED CAR IN DRIVE WAY WOKE UP THE NEXT MORNING TO NO HEADLIGHTS TURN SIGNALS AND CAR WOULD NOT START I CONTACTED BMW BECAUSE THERE WAS A RECALL ON THE FOOT WELL MODULE TOOK CAR IN TO GET EVERYTHING CHECKED OUT BMW REPLACED FOOT WELL MODULE SAID EVERYTHING WAS OK DROVE CAR HOME THINKING EVERYTHING WAS OK PARKED CAR WOKE UP THE NEXT MORNING CAR WAS COMPLETELY DEAD NO POWER SO I TOOK BATTERY TO GET TESTED AND HAD TO REPLACE THE BATTERY ALSO THE BATTERY TERMINAL CAUSE SAFTEY TERMINAL WENT OFF FROM THERE I REPLACED EVERYTHING THAT WAS NEEDED CAR HAS POWER BUT WILL NOT CRANK HAD IT DIAGNOSTICS SAID IT WAS RELAY REPLACED ALL THE RELAYS IN THE CAR NO START SAME ISSUE HAD THE CRANK POSITION SENSOR REPLACED STILL NO START BATTERY GOOD LOOKED ONLINE TO SEE THAT THE FRM COULD CAUSE ELECTRICAL ISSUES WHICH IS CLEARLY THE ISSUE BUT ALL PROBLEMS TO THIS POINT GOT WORSE SINCE MODULE WAS REPLACED BY BMW DEALERSHIP AND DIAGNOSTICS BY THEM STATING EVERYTHING WAS OK. IVE LITERALLY EXHAUSTED MY OPTIONS OF BUYING AND REPLACING PARTS AND THE PROBLEM PERSIST WHEN I CONTACTED BMW ABOUT THE RECALL ON THE ELECTRICAL PROBLEMS WITH THE FOOT WELL MODULE INSTEAD OF THEM JUST REPLACING A MODULE AND SAYING MY ELECTRICAL WAS OK WHEN IT CLEARLY WAS NOT

Nov 29, 2019

WHEN I TURN ON MY AIR CONDITIONING MY CAR OVERHEATS WHEN I WAS DRIVING HOME FROM WORK IT STARTED TO OVERHEAT AND I WAS STUCK ON THE HIGHWAY FOR ABOUT 2 HOURS I NEED THIS PROBLEM FIXED AS SOON AS POSSIBLE I AM IN FEAR OF THIS HAPPENING AGAIN

Jun 23, 2019

ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE

2 complaints

WHILE DRIVING MY VEHICLE ENGINE STALLED AND LOST POWER. I TRIED TO RESTART WHILE IN THE MIDDLE OF THE CITY STREET WITH SEVERAL CARS BEHIND AND COMING FROM OPPISIT DIRECTION. I PLACED THE CAR IN PARK AND JUMPED OUT LEAVING THE VEHICLE WHILE WATCHING AND LOOKING AT OTHER CARS AVOIDING FROM HITTING IT. TWO JENTALMAN CAN TO HELP ME PUSH IT OUT OF TH THE MIDDLE OF THE STREET. MY SISTER WAS WITH ME AND WAS TELLING TO TO PULL TO THE SIDE BUT WITH NO POWER THE CAR WAS STIFF/SUFF AND BRAKES WAS ALSO STIFF. VERY SCRARY!THE VEHICLE WAS JUST RELEASED FROM THE DEALER 2/26/2019. ON A RECALL BLOWER MOTER WIRING AND RECALL PCV VALVE HEATER./CHECK ENGINE LIGHT ON,ENGINE MAKING KNOCKING SOUND. ACCORDING TO DOCUMENTS.

Apr 07, 2019

OVERHEATING

May 15, 2018

POWER TRAIN,ENGINE

2 complaints

TL* THE CONTACT OWNS A 2011 BMW 328I. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD NOT IMMEDIATELY ACCELERATE AND SPUTTERED WHEN DEPRESSING THE ACCELERATOR PEDAL. ON SEVERAL OCCASIONS, SMOKE WAS PRESENT INSIDE THE CABIN. THE VEHICLE WAS TAKEN TO CLASSIC BMW (2571 SOM CENTER RD, WILLOUGHBY HILLS, OH), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 80,000.

Mar 06, 2019

Fire: 1

CAM BOLTS SHEAR OFF AND FALL INTO ENGINE RESULTING IN COMPLETE LOSS OF POWER ON THE FREEWAY WHILE IN DRIVE, EXTENDED WARRANTY SHOULD FIX THIS HOWEVER ALL THEY DID AT BMW TRI CITIES WAS PUT NEW BOLTS ON AND THERE ARE MASSIVE ISSUES HAPPENING RELATED TO BOLTS FAILING, THEY WILL DO NOTHING ABOUT THIS

Aug 27, 2018

ELECTRICAL SYSTEM,AIR BAGS,ELECTRONIC STABILITY CONTROL (ESC)

2 complaints

TAKATA RECALL. I HAVE RECIEVED SEVERAL RECALL LETTERS REGARDING MY VEHICLE. I HAVE NOTICED MY CAR DRIVING DIFFERENTLY, AND I DO NOT FEEL SAFE BEING IN THE CAR OR HAVING OTHERS IN THE VEHICLE. I HAVE READ THE RECALLS ON MY VEHICLE AND IT HAS STATED THAT CAR CAN GO ON FIRE WHILE DRIVING OR NOT AND PARTS ARE NOT AVAILABLE. I WOULD LIKE TO RETURN THE VEHICLE MY FAMIY AND MY SAFETY COMES FIRST.

Nov 06, 2018

THE VEHICLES RDC MODULE THAT COMMUNICATES TO THE TPMS GETS WET AND CAUSES A COMPLETE ELECTRICAL SYSTEM FAILURE. THIS MODULE ON IS LOCATED UNDER THE PASSENGER REAR WHEEL SPLASH SHIELD ON THE OUTSIDE OF THE VEHICLE AND IS EXPOSED TO ELEMENTS. THIS IS A POOR DESIGN AND LOCATION. FAILURE HAPPENED DURING VEHICLE OPERATION AND EVEN WHEN OFF AND IT CAUSES COMPLETE LOSS OF ALL SAFETY FUNCTION. IT SEEMS TO BE A COMMON ISSUE WHEN RESEARCHING ONLINE.

Jan 14, 2018

WHEELS

2 complaints

VIBRATION STARTING FROM 60MPH, RUMBLING, DRONING NOISE AND VIBRATION COULD FELT THROUGHOUT THE CABIN. SPENT 4 OR TIME TIMES ROADFORCED REBALANCING TIRES, TWO SETS OF OE CONTINENTAL SSR TIRES AND REPAIRING WHEELS BUT NO CHANGE WITH THE UNPLEASANT AND ANNOYING VIBRATION. COULD BE A DEFECTS WITH THE DRIVELINE/DRIVESHAFT? I WANTED TO REPLACE THE U-JOINT BUT IT IS NON SERVICEABLE DRIVESHAFT. REQUESTING BMW TO LOOK INTO THIS ISSUE AS OTHERS BMW MODELS HAVING RECALL ON DEFECTIVE DRIVESHAFT. CAR HAS JUST 80K MILES.

Oct 16, 2018

MY RIMA KEEP CRACKING ON NORMAL POTHOLE DRIVES. I HAD THREE WHEELS FIXED ONCE, AND ONE WHEEL FIXED TWICE. THEN I HAD TO REPLACE ANOTHER WHEEL WITH A NEW WHEEL FROM BMW DEALERSHIP BECAUSE R WAS NOT REPAIRABLE. THE RIMS ARE OEM STARSPOKE 194 M

Jul 07, 2017

EXTERIOR LIGHTING

2 complaints

BOTH DRIVER AND PASSENGER LED TAIL LIGHTS ARE STARTING TO FAIL. BOTH ARE FLICKERING AND ONE IS DIMMING, THIS IS HAPPENING ON THE TAIL GATE MOUNTED LIGHTS

Aug 27, 2018

MY VEHICLE IS EQUIPPED WITH HALOGEN HEADLAMPS AND HALOGEN DRL. THE CAR HAS POOR ROAD VISIBILITY AT NIGHT DUE TO THE DESIGN OF THE HEADLAMPS. I BROUGHT THE CAR INTO BMW WHILE IT WAS UNDER WARRANTY FOR UNEVEN BRIGHTNESS IN THE HEADLAMPS. THE TECHS JUST ADJUSTED THE HEADLAMPS, BUT THIS HAD NO EFFECT ON THE VISIBILITY. DURING MY NEXT WARRANTY VISIT, I BROUGHT UP THE HEADLAMP ISSUE AGAIN AND THE SERVICE ADVISOR SAID THAT THAT WHEN THE CAR HITS BUMPS THE HEADLAMPS GO OUT OF ALIGNMENT. THE HEADLAMPS WERE THEN AGAIN READJUSTED. THIS STILL DIDN'T IMPROVE THE HEADLAMP SITUATION. JUST RECENTLY I SAW ON FOX FIVE NEWS THAT MY MODEL VEHICLE HAD THE WORST RATING FOR HEADLAMP QUALITY. FOX FIVE NEWS STATED THAT OWNERS OF MY VEHICLE SHOULD USE HIGH BEAMS WHEN THEY CAN'T SEE WELL AT NIGHT. I LIVE IN THE CITY AND I CAN'T DRIVE WITH HIGH BEAMS ON ALL THE TIME. THIS IS UNACCEPTABLE FOR A LUXURY CAR BRAND. THIS IS A DANGEROUS SAFETY ISSUE AFFECTING MANY OTHER SIMILAR MODELS OUT THERE. BMW SHOULD RECTIFY THIS PROBLEM FOR ALL THESE MODELS.

Apr 03, 2016

POWER TRAIN,ELECTRICAL SYSTEM

2 complaints

AS I CAME TO A STOP AT A RED LIGHT THE SCREEN SHOWED RED SAYING TRANSMISSION ISSUES TAKE TO NEAREST REPAIR FACILITY ASAP I DROVE THRU INTERSECTION ABOUT 1000 FT MADE A U-TURN TO GET OFF ROAD TURNED CAR OFF FOR SAFETY AND CAR WOULD NOT RESTART HAD TO HAVE IT TOWED TO NEAREST DEALER WHERE I WAS INFORMED 4 DAYS LATER THAT THEIR DIAGNOSTICS SAID IT HAS HAD AT LEAST 2 FAULTS ON BATTERY AND POSSIBLY 3 FAULTS ON TRANSMISSION IT WILL COST $2500. PLUS TO REPAIR DEPENDING ON WHAT THEY FIND NOW MY ISSUE IS THAT I JUST PURCHASED THIS CAR 84 DAYS PRIOR TO THIS THINKING THAT ALL I'VE HEARD IS HOW GREAT A VEHICLE THESE ARE DEPENDABLE,SHARP,ETC. FOOLISH ME SINCE MY PURCHASE I HAD TO GET A NEW GAS CAP NO PROBLEM REPLACE FRONT BRAKES AND NOTICED THAT FRONT PASSENGER DOOR DOESN'T UNLOCK OR LOCK WITH AUTO KEY TRUNK DOESN'T OPEN FROM INSIDE VEHICLE JUST LITTLE ANNOYING THINGS THE FOX REPORT CAME WITH NO REPORTS OF ACCIDENTS BUT NOT THE CASE WHEN REPLACING BRAKES SHOWING SIGNS OF ACCIDENT SO HERE I SIT WITH A CAR PARKED IN MY DRIVEWAY THAT I'M AFRAID TO DRIVE BECAUSE I CAN'T AFFORD TO FIX FOR POSSIBLY 6 MONTHS INCONVENIENT PERPLEXED DISAPPOINTED JUST TODAYS FEELINGS I DON'T THINK I WOULD RECOMMEND THIS BRAND OF VEHICLE TO ANYONE. BECAUSE I WAS GOING FOR A WEEKEND TRIP WITH FRIENDS PLANS ALREADY SET WE WERE FORCED TO RENT A CAR TO GET THRU WEEKEND AT A COST OF $130. AND THEN IT COSTS ME $ 163. FOR DIAGNOSTICS AND AN ADDITIONAL $399. TO HAVE IT TOWED BACK TO MY RESIDENCE BECAUSE I COULDN'T AFFORD REPAIR WORK AT THIS TIME THIS VEHICLE ONLY HAS 83,000 MILES TO HAVE THIS MANY ISSUES JUST DOESN'T SET RIGHT WITH ME. SO FROM BMW'S VIEWPOINT HOW CAN I GET THESE ISSUES RESOLVED WITHOUT GOING BANKRUPT

Dec 02, 2017

AC/HEAT BLOWER MOTOR AND FINAL STAGE UNIT, VEHICLE AT 5700 MILES BURNED OUT RESISTOR/HARNESS CONNECTIONS. WHILE IN MOTION, BLOWER SUDDENLY STOP AND SAW SMOKE COME OUT OF THE VENT WITH A BURNING SMELL DUE TO THE ELECTRICAL SHORTAGE. I IMMEDIATELY TURNED THE FAN SWITCH OFF. THE RESISTOR BURNED OUT AND FRAYED THE WIRES OF THE BLOWER MOTOR. RESEARCHED THE ISSUE AND THIS IS A COMMON PROBLEM TO THE 2013 AND EARLIER MODELS. DUE TO THIS ISSUE, THE MANUFACTURER CHANGED THEIR DESIGN/ HARNESS BUT DID NOT PERFORM A RECALL ON ANY VEHICLES. THIS ISSUE IS A SAFETY CONCERN DUE TO INTERNAL CABIN FIRES AND TOTAL VEHICLE LOSS DUE TO ELECTRICAL FIRES. I DID HAVE MY PARTS REPLACED AT MY OWN EXPENSE DUE TO VEHICLE OUT OF WARRANTY.

Apr 19, 2017

SEAT BELTS

2 complaints

TL* THE CONTACT OWNS A 2011 BMW 328I. WHILE DRIVING VARIOUS SPEEDS, THE DRIVER'S SEAT BELT WOULD TIGHTEN AROUND THE DRIVER. THE ISSUE MADE IT IMPOSSIBLE FOR THE DRIVER TO TURN LEFT OR RIGHT TO SEE OUT OF THE SIDE MIRRORS PROPERLY. ALSO, WHEN THE SEAT BELT WAS UNLATCHED, IT FAILED TO RETRACT CORRECTLY. THE VEHICLE WAS TAKEN TO BMW OF SARASOTA (5151 CLARK RD, SARASOTA, FL 34233 (888) 849-1985) WHERE IT WAS DIAGNOSED THAT THE DRIVER'S SEAT BELT NEEDED REPLACEMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED THE CONTACT A 10% DISCOUNT. THE CONTACT WAS UNHAPPY WITH THE MANUFACTURER'S OFFER. THE FAILURE MILEAGE WAS 42,148.

Aug 17, 2017

TL* THE CONTACT OWNS A 2011 BMW 328. THE CONTACT STATED THAT THE SEAT BELT SENSOR DETECTED AN OCCUPANT IN THE PASSENGER SEAT WHEN IT WAS UNOCCUPIED. THE DEALER DIAGNOSED THAT THE SENSOR MALFUNCTIONED DUE TO THE HEAT FROM THE LEATHER SEAT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000.

Oct 13, 2016

AIR BAGS,VEHICLE SPEED CONTROL

2 complaints

WHILE PULLING INTO A PARKING AT LOW SPEED VEHICLE ACCELERATED VIOLENTLY CAUSING IT TO CRASH OVER THE CURB AND AIRBAGS DEPLOYED. MINUTES BEFORE THIS CRASH I NOTICED SEVERAL INSTANCES WHERE THE VEHICLE SEEMED TO ACCELERATE AND RPM RISED ON ITS OWN WHILE I WAS NOT PRESSING THE ACCELERATOR. THE DRIVERS SIDE DOOR AIRBAG SEEMS TO HAVE MALFUNCTIONED AND DID NOT DEPLOY. *TR

Sep 27, 2014

Crash: 1

TL* THE CONTACT OWNS A 2011 BMW 328XI. THE CONTACT STATED WHILE DRIVING 2 MPH, THE VEHICLE BEGAN TO ACCELERATE INDEPENDENTLY AND CRASHED INTO SOME STONE/BRICK STAIRS, UPON ENETERING A SHORT DRIVEWAY. THE VEHICLE WAS NOT DESTROYED BUT THE DRIVER SUSTAINED A BRUISE TO THE RIBS AND FACE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT THEY COULD NOT DETERMINE THE CAUSE OF FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000. UPDATED 04/04/14*LJ THE CONSUMER STATED THE FRONT SUSPENSION SUBFRAME AND BODY SHELL ATTACHMENT WAS RUINED. THE VEHICLE WAS A TOTAL LOSS. THE SIDE DRIVER'S SIDE AIR BAG DID NOT DEPLOY. THE PASSENGER'S SIDE AIR BAG DID DEPLOY WITHOUT A PASSENGER. UPDATED 04/11/2014 *JS

Feb 06, 2014

Crash: 1

Injuries: 1

VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ENGINE

1 complaint

Unknown

Nov 29, 2024

STEERING,ENGINE

1 complaint

BMW issued a recall 10/23/2023 for VANOS Assembly (Engine) Bolts and I have been trying to get my vehicle repaired since January 2, 2024 when my care started having a rough running engine with the Check Engine lamp illuminated and the car was barely maintaining speed on the interstate. I was fearful of having a wreck or being run over by the other cars since my car was not responding to giving it gas to accelerate on the road. I have contacted BMW on 1/2/2024, 4/15/2024, and gain today 5/21/2024 and they are telling me the remedy is still not available. I had Groves Automotive, a certified BMW repair shop, who are my automotive repair shop call for the repair too. My car was just serviced at Groves in the last 3 weeks and passed inspection. The Check Engine warning lamp came on again this morning while driving to work and again the vehicle was not able to accelerate and was running very rough. I am fearful of my safety and the safety of others when I have to drive back and forth to work.

May 21, 2024

STEERING,UNKNOWN OR OTHER,SERVICE BRAKES

1 complaint

I got up to leave my house and entered my vehicle and proceeded to start my car. I started it and moved the gear shift so that I can reverse out my driveway. With my foot on the brake I attempted to put the car in reverse and soon as I took the car out of park, my car accelerated forward and the brakes completely locked up. It accelerated so hard and fast that it broke through my gate and knocked down my other gate. I turned the car off when it accelerated because the brakes locked and even with the power off the car accelerated. There is no possible way my foot was on the gas because I was pulled in my driveway facing my house and had that been the case I would’ve went backwards not forward. The very second I took the car out of park it accelerated forward and would not stop. Luckily I thought to turn it off as a last resort and even then it continued to accelerate and knock down my second gate as well. I was very scared and as a safety precaution, I will no longer drive the car. Had I been anywhere but home this could’ve caused serious injury to myself or others and had it been parked a few feet over it would’ve accelerated into my living room where my son was sitting.

Feb 13, 2024

Crash: 1

ELECTRICAL SYSTEM,EXTERIOR LIGHTING,STRUCTURE

1 complaint

While driving at city speed limit the headlights started flicking on-off very difficult to see in the dark. I pulled over to the side of the road for safety but now realized the turn signals not working and also the hazard lights are not working either. I was in a very dangerous situation sitting on the side of the road without any warning light on. Not only for mine safety but also dangerous for other drivers passing by without seen my car in the dark. Its due to well known BMW FOOTWELL MODULE that has high failure incidents rate but BMW refused not to do a recall. Since this a safety issue NHTSA should request BMW to do a recall instead of just extended the warranty to 10/150K miles which my car is not qualify for. I've contacted BMW customer care but they refused to offer any assistance. I feel that BMW has deserted their customer and leaving a high cost burden on their customers although failure/flaw was directly from BMW.

Nov 27, 2023

ENGINE AND ENGINE COOLING,STRUCTURE

1 complaint

The contact owns a 2011 BMW 328i. The contact received notification of the NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact then stated that he noticed that the front passenger’s side interior door handle disintegrated. The vehicle was taken to an independent mechanic where it was diagnosed that the door handle melted and needed to be replaced. Additionally, the local dealer was notified of the recall notice and confirmed that the parts were not available for the recall repair however, the contact was advised to call the manufacturer. The contact was concerned that touching the door handle could cause harm to a passenger touching the door handle and could catch fire. The vehicle was not repaired. The manufacturer was notified of the failure and was informed that the repair was being developed and the contact was advised to call the NHTSA Hotline. The failure mileage was approximately 80,000. Parts distributions disconnect.

Nov 07, 2022

SEATS,AIR BAGS

1 complaint

In approximately 2014 the passenger seatbelt sensor randomly started dinging while driving and the seat was NOT occupied. I solved the issue by clipping the seat belt. This issue continued randomly for years and was always solved by clipping the seatbelt. Just this week May 2022, I had a passenger who while getting into the car once the seat belt was disengaged, the sensor immediatly started ding and would not stop and the "Service Engine Soon" dashboard light came on simultaneously. The Service light stayed on throughout the journey and has not turned off. The recall for a faulty seat mat does not extend beyond 2008 when CLEARLY, the seat mat continues to have issues beyond that year. I RARELY have a passenger and my 2011 has ~43K miles. This should be a manufacturer-funded repair as it is clearly a DEFECT in the product.

May 19, 2022

ELECTRICAL SYSTEM,AIR BAGS,SERVICE BRAKES

1 complaint

My driver and passenger airbags deployed because my car all of the sudden lurched forward on it's own and I bumped the car in front of me and when it happened my car started accelerating and revving all on it's own into the car ahead and I was trying to make it stop by pushing the brakes but the brake pedal wouldnt move it was hard and wouldnt move so my car kept accelerating bumping the car in front of me over and over and I was stomping down on the brake pedal to make it stop but it wouldnt. After about 30 seconds of this it just stopped. The airbags were blowing out very hot air that burned and bruised my left arm very badley and myself and my minor passenger were choking from it. My driver side window and windshield were both broken from the explosion of the airbags but the body of my car wasn't damaged. I had noticed that sometimes the display in my car wouldnt show all the car controls but never imagined the car would malfunction like this. Now the repair shop wants the same amount of money that I initially paid for the car to repair it and my insurance is not covering it. Please help because this was not my fault the car malfunctioned.

Jul 01, 2021

Crash: 1

Injuries: 1

EXTERIOR LIGHTING,TIRES

1 complaint

TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT STATED WHILE DRIVING 25 MPH, WHILE MAKING A LEFT TURN, THE TURN SIGNAL FAILED TO ILLUMINATE. THE TIRE PRESSURE WARNING LIGHT WAS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURES. THE VEHICLE WAS THEN TAKEN TO THE LOCAL DEALER - BMW OF PALM SPRINGS (3737 EAST PALM CANYON DR, PALM SPRINGS, CA 92264, (760) 699-2500) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURE WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 131,782.

Mar 29, 2021

AIR BAGS,BACK OVER PREVENTION

1 complaint

[XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Mar 07, 2021

STEERING,ELECTRICAL SYSTEM,AIR BAGS

1 complaint

AIR BAG IS BROKEN STEERING IS VERY HARD TO TURN THE COMPUTER SYSTEM WENT OUT AND 1S GEAR IS HAVING PROBLEMS TAKING OFF. I FEAR FOR MY LIFE EVERY TIME I DRIVE MY ONLY CAR. CAN YOU PLEASE HELP ME WITH THESE RECALLS PROBLEMS

Dec 06, 2020

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM

1 complaint

MY CAR IS BELOW 70K MILES NEVER OVER HEATED OR HAD ANY ISSUES BUT OUT OF NOWHERE MY TRUNK STARTED UNLOCKING ON ITS ON, KILLING MY BATTERY. MY RADIO STOPPED WORKING AND I'VE BEEN HEARING NOISES FROM MY DOOR SPEAKERS. & NOW TODAY MY CAR WILL NOT START AT ALL & IF IT DOES IT TURNS OFF IMMEDIATELY.

Sep 09, 2020

VISIBILITY,ENGINE

1 complaint

TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V683000 (ENGINE AND ENGINE COOLING). THE CONTACT CALLED BMW NORTHWEST LOCATED AT 4011 20TH ST E, TACOMA, WA 98424, (253) 922-8700, AND AN AUTHORIZED MECHANIC WAS SENT TO THE RESIDENCE TO PERFORM THE RECALL REPAIR. THE CONTACT STATED THAT A WEEK AFTER THE RECALL REPAIR WAS PERFORMED, THE AIR CONDITIONING SYSTEM BECAME INOPERABLE. THE DEALER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE AIR CONDITIONING FAILURE WAS NOT RELATED TO THE RECALL REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 176,000. *LN*JB

Aug 04, 2020

STEERING,EXTERIOR LIGHTING,WHEELS

1 complaint

I PURCHASED MY VEHICLE AND MY 3RD TOP CENTER BRAKE LIGHT HAS NEVER WORKED. MY TIRES THE TREAD SEEMS LOW AND I SHOULD HAVE HAD NEW TIRES ON THE CAR WHEN I PURCHASED IT. THE STEERING SEEMS MORE DIFFICULT WHEN TURNING THAN IT SHOULD BE. ALSO I DIDN'T RECEIVE 2 KEYS. MY OWNERS MANUAL SAYS I SHOULD RECEIVE 2 KEYS. I ALSO HAD TO ORDER MY OWNERS MANUAL AND MY CAR DIDN'T COME WITH IT'S OWNERS MANUAL.

Dec 25, 2019

ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,ENGINE

1 complaint

TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT STATED THAT THE VEHICLE OVERHEATED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM), 13V044000 (ELECTRICAL SYSTEM), 17V683000 (ENGINE AND ENGINE COOLING), AND 14V176000 (ENGINE AND ENGINE COOLING); HOWEVER, THE CONTACT FELT THAT THE FAILURE MAY BE RELATED TO THE RECALL CAMPAIGNS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. *BF *BF *JB *TR

May 20, 2019

STRUCTURE,SERVICE BRAKES,ENGINE

1 complaint

I BOUGHT THIS CAR FROM THE DEALERSHIP SO I HAVE TO RETURN THE CAR BECAUSE ALL THIS ISSUES AND NOW THE CAR IS FOR SALE AGAIN AT THE DEALERSHIP

Apr 13, 2019

ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

I HAVE A BMW 328I SERIES 2011 4 DOOR SEDAN VEHICLE ) I PURCHASED MY CAR 2018 APRIL AND SINCE THE 1 ST DAY IT HAS GIVEN ME ELECTRICAL PROBLEMS DIAGNOSTICS NOR ANY MECHANIC HAVE FOUND SOULTION THE VEHICLES BATTERY SUDDENLY DRAINS I HAVE GOTTEN 5 NEW BATTERYS REPLACED BECAUSE THEY END UP BEING BAD AND I ALWAYS HAVE A DRAINED BATTERY AFTER 3 OR LESS HOURS OF RECENTLY USAGE ALSO THE VEHICLE IN VARIOUS OCCASION TURNS OF IN THE FREEWAY ,WHILE DRIVING IN THE STREET ETC. WHEN IT SHUTSDOWN LIGHTS FLICKER ,AND IN DASHBOARD THEIRS SHORTAGE NOISE AND IN THE DASHBOARD THE GROUND PICTURE WITH THE VEHICLE IS RED (NO CHECK ENGINE ) MY BRAKE LIGHT IS PERMANENTLY ON THEN AFTER 1-2 MIN CAR TURNS ON COMPLETLY WELL AND THE GROUND LOGO WITH THE VECHILE IS YELLOW BUT IT CAN TURN OF AND DO THE SAME IN 1-3 MIN OR SOMETIMES IT WONT DO IT UNTIL 4 HR OR THE NEXT DAY BUT IT IS A CONSTANT THING EVERYTIME I DRIVE THE VEHICLE I HAVE STARTED TO WORRY BECAUSE I NOTICED MY BATTERY FULL OF ACID AND I REPLACED IT THREE TIME BECAUSE TR SCID IS MELTING THE METAL WERE THE BATTERY GOES AND IT IS NEXT TO THE GAS TANK

Dec 20, 2018

STEERING,POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC),ENGINE

1 complaint

THE ENGINE LIGHT WOULD COME ON, BUT NOTHING WOULD BE WRONG WITH THE CAR AT LEAST I THOUGHT.

Nov 30, 2018

AIR BAGS,SEAT BELTS,SERVICE BRAKES

1 complaint

TAKATA- RECALL RELATED TO AIRBAGS,& SEAT BELT, HOWEVER WHEN YOU CALL THE BMW OF MEMPHIS THEY STATE THERE IS NO RECALL OR REMEDY FOR THE AIRBAGS & SEAT BELTS.. IT IS VERY UNSAFE TO DRIVE THIS CAR AS EVERYTIME YOU IN THE CAR THE SEAT BELT LIGHT & AIRBAG LIGHTS CAME ON ALL THE TIME AND STAY ON. THERE SHOULD BE A NATIONAL RECALL WITH A REMEDY TO FIX THIS PROBLEM AS SAFETY COME FIRST. HOWEVER, I HAVE CALL SEVERAL TIMES AND HAVE BEEN TOLD THERE IS NO REMEDY FOR AIRBAGS AND SEATBELT ISSUE.THE VEHICLE CAN BE STATIONARY WHEN THIS HAPPENS AND IN MOTION

Nov 29, 2018

ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

1 complaint

11/2016 - CAR STALLED ON THE INTERSTATE AND WOULDN'T RESTART. COMPLETE POWER FAILURE (ENGINE, BRAKES, STEERING) - MECHANIC REPLACED A GAS VALVE. THE EXACT SAME PROBLEM HAPPENED TWICE MORE. BMW REPLACED THE FUEL PUMP AND NOW WANTS TO REPLACE THE CONTROL MODULE. ALL THIS WITHIN 3000 MILES. SEEMS LIKE A MAJOR FUEL SYSTEM FAILURE. 04/03/18-104795 MILES ON THE VEHICLE IT WAS BROUGHT IN FOR -BLOWER MOTOR RECALL WAS PERFORMED DUE TO THE FACT THAT YOURS WAS INOPERABLE -PCV VALVE RECALL -CHECK ENGINE LIGHT WAS ON AND THE CAUSE WAS THE FUEL PUMP. CAR HAS BEEN DRIVEN 2766 MILES IN BETWEEN THE NEXT VISIT. 09/28/18-107561 MILES ON THE VEHICLE IT WAS BROUGHT IN FOR -A/C SERVICE DUE TO THE A/C NOT BEING COLD ENOUGH. -SLUGGISH RUNNING (CAUSE WAS THE DIFFERENTIAL PRESSURE SENSOR) AN EMISSIONS ITEM THAT HAS NOTHING TO DO WITH THE FUEL PUMP AND THE VEHICLE ALSO NEEDED THE (CHARCOAL CANISTER) REPLACED, ALSO AN EMISSIONS ITEM. CAR HAS BEEN DRIVEN 487 MILES 10/23/18-108048 MILES ON THE VEHICLE IT WAS BROUGHT IN FOR -AWD/ABS/EMERGENCY EBV LIGHT IS ON-( THIS IS CONTROLLED BY THE VTG MODULE) I'M NOT GETTING A SIGNAL FROM THIS MODULE. AFTER INSPECTING WHAT WE COULD OF THE MODULE THAT IS WHEN THE TECHNICIAN FOUND THAT THERE WAS WATER IN THE PASSENGER REAR FLOORBOARD. -FUEL PUMP MESSAGE ON THE SCREEN (CAUSE IS THE EKPS MODULE) THE MODULE CONTROLS WHAT THE FUEL PUMP DOES. IF THIS MODULE IS MALFUNCTIONING THEN THE FUEL PUMP ISN'T OPERATING PROPERLY RESULTING IN THE 'FUEL PUMP' MESSAGE ON THE SCREEN. IT IS THE SAME ISSUE, YET THEY HAVE "FIXED" TWO DIFFERENT PARTS OF THE FUEL SYSTEM ALREADY. WHAT ARE THE ODDS THAT A THIRD, EVEN MORE EXPENSIVE PART WOULD FAIL SO SOON?

Nov 08, 2018

EXTERIOR LIGHTING,ENGINE

1 complaint

ELECTRICAL SYSTEM MALFUNCTION. BMW DEALER SHIP NOT TAKING RESPONSIBILITY FOR THESE DEFECTS, THE SPARKS PLUGS KEEP BURNING OUT DUE TO THE CAR OVERHEATING.

Oct 08, 2018

ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

BEFORE ANY PROMPTS ON THE NAVIGATION SCREEN EVER CAME UP, I WOULD OFTEN SOMETIMES SMELL SOMETHING BURNING OR GIVING OFF A HOT RUBBER SMELL WHICH I ADDRESSED AS SOON I PURCHASED THE VEHICLE FROM QUEENS AUTO MALL AUCTION, THEY SAID IT WAS NOTHING TO WORRY ABOUT IF I DID NOT SEE THE CHECK ENGINE LIGHT ON. WHILE I WAS DRIVING MY BMW 328 XI 2011 THE CAR SUDDENLY LOST POWER AND A FUEL PUMP MALFUNCTION DISPLAY PROMPTED ON MY NAVIGATION SCREEN. THE CAR STOPPED ON A BRIDGE IN THE LEFT LANE WITHOUT ME BEING ABLE TO PULL OVER. THE CAR WOULD NOT START UP AGAIN AT ALL AFTER SEVERAL ATTEMPTS. I WAITED ABOUT 30 MINUTES AND THE CAR STARTED UP AGAIN. I DROVE IT BACK HOME 5 MIN AWAY AND GOT MY VEHICLE TOWED TO THE BMW OF MANHATTAN WHERE THEY SAY THEY TOOK CARE OF THE PROBLEM. ONCE I PICKED UP THE VEHICLE, I DROVE FOR APPROXIMATELY 25-30 MINUTES BEFORE THE SAME EXACT THING HAPPENED AGAIN AND I WAS BARELY ABLE TO SWITCH INTO THE RIGHT LANE SO I CAN PULL OVER AND HAVE ANOTHER TOW COME AND TAKE MY CAR TO BMW OF MANHATTAN JUST AN HOUR AFTER I HAD IT SERVICED. I HAD THE RECALL FOR THE PCV VALVE HEATER REPLACED AT THAT SERVICE SO I KNOW THE SAME FIRE/RUBBER BURNING SMELL CAN'T POSSIBLY BE FROM THAT VALVE RECALL. I HAVE SEEN ONLINE MANY PEOPLE HAVE THE SAME PROBLEM WITH THEIR 3 SERIES, AND I AM CONCERNED THIS MAY BE AN UNDERLYING ISSUE WITH ALL 3 SERIES BMW 2006-2011. IN BOTH OF THESE SEPARATE INSTANCES I WAS DRIVING AND WAS VERY SCARED THAT I COULD HAVE GOTTEN INTO A SERIOUS CAR ACCIDENT IN NEW YORK CITY

Sep 25, 2018

AIR BAGS,STRUCTURE,WHEELS

1 complaint

I WAS DRIVING AT A SLOW SPEED DURING HEAVY TRAFFIC IN TOWN AT 4 PM ON A SUNNY DAY. THE CAR AHEAD OF ME SLOWED DOWN EVEN MORE AND WHEN I WAS TRYING TO SLOW MY CAR TOO, IT DID NOT SLOW DOWN AT ALL. I DID HIT THE CAR AHEAD OF ME AT A SLOW SPEED AND THE AIR BAG DEPLOYED CAUSING SEVERE INJURY TO MY RIGHT WRIST AND TO THE LEFT WRIST. IT CAUSED PROFUSE BLEEDING BECAUSE THE AIR BAG CAUSED CUTS IN MY WRIST AREA, VERY CLOSE TO A VEIN. A FIVE INCH HEMATOMA APPEARED WITHIN MINUTES IN THE RIGHT WRIST AND THE SKIN WAS SCRAPED OFF BOTH WRISTS. SEVERAL BURN MARKS ARE ALSO VISIBLE ALL THE WAY UP TO THE BEND OF MY ARMS. THE POLICE CAME WITHIN MINUTES AND THEY BANDAGED MY WRISTS TO TRY TO STOP THE BLEEDING. AN AMBULANCE WAS CALLED AND THE EMT WANTED TO TRANSPORT ME TO A HOSPITAL.

Aug 22, 2018

Crash: 1

Injuries: 1

ELECTRICAL SYSTEM,AIR BAGS,SEATS

1 complaint

PASSENGER FRONT SEAT OCCUPANCY MAT/SENSOR FAILED, CAUSING AIR BAGS TO TURN ON/OFF, AND TRIGGER FALSE POSITIVES AND FALSE NEGATIVES FOR MINIMUM WEIGHT OCCUPANCY, THEREBY TRIGGERING SEAT BELT ALARM, AND DISABLING/ENABLING AIR BAGS INCORRECTLY. THIS WAS A RECALL IN THE SAME CAR, MODEL YEAR 2006. I WOULD LIKE MY FEEDBACK ON THIS SUBJECT TO HELP INITIATE THE SAME RECALL FOR THE 2011 MODEL YEAR.

Aug 16, 2018

AIR BAGS,SERVICE BRAKES

1 complaint

I WAS ON THE STREET. WHEN I GOT INTO A CAR ACCIDENT ON MAY 28 2017. MY AIRBAGS DEPLOYED AFTER I SLAMMED SOMEONE IN THE BACK BECAUSE MY BRAKES WERE NOT PROPYL WORKING. MY AIRBAGS ALSO SHOT OUT SOME METAL FRAGMENTS CUTTING MY HAND UP.

Jul 30, 2018

Crash: 1

Injuries: 4

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

WHEEL SPEED SENSORS FAIL UNDER HARD BREAKING HAPPENED 2 TIMES CAR BRAKES ABS AND ANTI SWERVE SYSTEM STOP WORKING AND BREAKING IS AFFECTED HARD PEDDLE STOPPING DISTANCE AFFECTED. BMW REPLACED THEM UNDER WARRANTEE BUT WOULD NOT REPLACE THE 2 THAT ARE WORKING UNTIL THEY FAIL. MY DAUGHTER DRIVES THIS CAR FOR SCHOOL AND IT IS A SAFETY HANSARD THAT BMW WILL NOT REPLACE. HAPPENED TWICE ONCE IN TOWN THE OTHER TIME ON HIGHWAY HAD TO TOW THE CAR TO DEALER BOTH TIMES.

Jul 23, 2018

ENGINE AND ENGINE COOLING,POWER TRAIN,VEHICLE SPEED CONTROL

1 complaint

TL* THE CONTACT OWNS A 2011 BMW 328I. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE HESITATED TO ACCELERATE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BMW OF ROCKVILLE AT (301) 476-0126 (1300 ROCKVILLE PIKE, MD 20852) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Jun 06, 2018

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

I BOUGHT A USED 2011 BMW 328I FROM A USED DEALERSHIP. I DROVE IT HOME THE FIRST DAY STARTED TO OVERHEAT. I CHECKED THE CARFAX ON THE CAR & IT HAS 2 RECALLS. IS IT ILLEGAL FOR A DEALER TO SELL ME A CAR KNOWING IT HAS A 2 SAFETY RECALLS?

Apr 15, 2018

AIR BAGS,UNKNOWN OR OTHER,ENGINE

1 complaint

WHILE LOOKING UP THE RECALL FOR THE TAKATA RECALL, I NOTICED THERE WAS AN OPEN RECALL ON MY CAR FOR THE VANOS HOUSING BOLTS, I HAD NOT RECEIVED A NOTICE IN THE MAIL EVEN THOUGH I HAD UPDATED MY ACCOUNT WITH BMW AT FIRST NOTICE OF THE TANAKA RECALL. I HAD MY CAR SERVICED FOR THE VANO HOUSING REPAIR WHICH THEY REMOVED THE VALVE COVER TO INSPECT THE BOLTS AND FOUND A BROKEN BOLT ON THE VANOS HOUSING AND REPLACED THE EXHAUST, REMOVED AND INSPECTED THE OIL PAN TO REMOVE THE FRAGMENTS. I PAID FOR AN OIL CHANGE THAT DAY. LESS THAN 7300 MILES AND 2 QUARTS OF OIL LATER I WAS EXPERIENCING AN OIL LEAK THAT WAS CAUSED BY AN IMPROPERLY SEATED VALVE COVER NOT SEATING TO THE CYLINDER HEAD. THEY OFFERED TO REPAIR A BROKEN CYLINDER HEAD BOLT FOR $500 I DECLINED AS MY MECHANIC SAID IT DIDN'T MAKE SENSE AND THEY SHOULD REPAIR A BOLT IF THEY ARE ALREADY IN THERE. I'D ALSO LIKE TO NOTE THAT THE RECALL LISTED THE REPAIR WAS TO TAKE 4 HOURS BUT THEY HAD MY CAR 3 DAYS. NO LOANER WAS GIVEN UNTIL THE END OF THE 2ND DAY. THEY ARE NOW REFUSING TO REIMBURSE ME FOR THE VALVE COVER $1000 REPAIR. I NOTICED ONLINE THAT SEVERAL DEALERS REPLACED THE VALVE COVER AS A PART OF THIS SERVICE TO AVOID THIS PROBLEM, THOUGH BERT SMITH BMW ST. PETERSBURG, FL DID NOT. I ALSO HAVE 2 OTHER OPEN RECALLS ON MY CAR THAT HAVE BEEN LISTED AS A REMEDY NOT AVAILABLE SINCE DECEMBER 2017.

Mar 29, 2018

AIR BAGS,SEAT BELTS,UNKNOWN OR OTHER

1 complaint

"TAKATA RECALL" WHILE STOPPED AT A RED LIGHT, WE WERE STRUCK FROM BEHIND BY A VEHICLE WHO THEN RAN FROM THE SCENE.THE IMPACT WAS SEVERE ENOUGH THAT MY PASSENGER, JULIE COPPERSMITH LOST CONSCIOUSNESS FOR A FEW SECONDS FROM EITHER HITTING THE DASH OR JUST FROM THE VIOLENT MOVEMENT FORWARD. SHE WAS WEARING HER SEAT BELT BUT THE SHOULDER RESTRAINT FAILED AND THE AIRBAG DID NOT DEPLOY. THE MALFUNCTION WAS ACKNOWLEDGED ON THE CARS INFORMATION SYSTEM.

Jan 26, 2018

Crash: 1

Injuries: 2

ELECTRICAL SYSTEM,AIR BAGS

1 complaint

WHEN WILL THE WIRING RECALL FOR MY CAR BE COMPLETED? I NEED SOME SORT OF UPDATED INFORMATION, AS MY CAR IS SITTING DUE TO SIGNING A FORM STATING I WILL NOT DRIVE UNTIL THE REPAIRS ARE DONE. THIS IS CAUSING OTHER ISSUES SUCH AS DEAD BATTERY, POSSIBLE TIRE DRY ROT ETC.... DUE TO SITTING FOR SO LONG I'M THE WEATHER WITHOUT MOVING. WILL ANY OTHER DAMAGES OR FAULTS BE COVERED DUE TO THIS?

Dec 28, 2017

SUSPENSION,AIR BAGS

1 complaint

I RECEIVED NOTICE IN OCTOBER THAT THERE IS A RECALL HOWEVER THE BMW DEALERSHIP INFORMED ME THAT "YES THERE IS A RECALL BUT WE WILL NOT BE ORDERING PARTS UNTIL AFTER JAN 2018", WELL HOW SAFE AM I DRIVING THIS CAR.....THEY ACT LIKE IT IS NOT A CONCERN...????

Nov 20, 2017

ELECTRICAL SYSTEM,STRUCTURE,ENGINE

1 complaint

MY SON'S BMW (2011 BMW 328I XDRIVE) SPONTANEOUSLY COMBUSTED ON SEP 4 2017 WHILE HE WAS DRIVING BACK FROM WORK AT 4 AM ON SUNRISE HIGHWAY NY. LUCKILY HE NOTICED SPARKS AND SMOKE AND PULLED OVER AND GOT OUT. THE CAR FULLY BURNT WITHIN 30 MINUTES.

Nov 06, 2017

Fire: 1

Injuries: 1

ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER

1 complaint

I HAD JUST LEFT MY HOUSE FOR WORK AND WAS A FEW MINUTES DOWN THE STREET AT A LIGHT WHEN I SAW WHITE SMOKE COMING FROM THE DASH/HOOD AREA. I PULLED OVER AND TURNED OFF THE CAR AND GOT OUT WITHIN SECONDS THE CAR WAS UP IN FLAMES. I COULD HEAR THE CAR TURNING ITSELF ON EVEN THOUGH IT WAS OFF AND I HAD THE KEYS. THE FIRE DEPARTMENT CAME. MY CAR LITERALLY BURNT TO THE GROUND. THEY SAID IT SEEMED LIKE AN ELECTRICAL PROBLEM. IF I WASN'T AT A STOP, OR IF I WAS ON THE FREEWAY THE CAR FILLED SO QUICKLY WITH WHITE SMOKE THAT I WOULDN'T HAVE BEEN ABLE TO SEE AND COULD HAVE CRASHED OR BEEN TRAPPED. BMW DID NOTHING AND TOOK NO RESPONSIBILITY. THEY TRIED TO OFFER ME A DISCOUNT TOWARDS A NEW BMW IF I SIGNED AN NDA. I KNOW SEE ALL THE NEWS REPORTS AND WANTED TO MAKE SURE THIS WAS REPORTED. THIS HAPPENED IN 11/2016. I HAVE VIDEO AND PHOTOS

May 12, 2017

Fire: 1

STEERING,AIR BAGS,FUEL/PROPULSION SYSTEM

1 complaint

HAD SEVERAL RECALLS SENT BUT EVERYTIME I CONTACT AND TOOK MY CAR . BMW STATED THAT PARTS ARE NOT IN. BEEN 2 YEARS, SO I WAS STILL PAYING AND THEN TOLD UNTIL GET GET FIXED. NO PAYMENTS WILL BE MADE ON A CAR THEY KNEW WAS A SAFETY HAZARD AND DID NOT FOR 2 YEARS. TOOK CAR AGAIN IN 2/2017. SAME ANSWER. NOW THEY WANT TO TAKE CARE AND CHARGE ME DUE TO THEIR LACK TO SERVICE MY BMW , WHICH IS A SAFETY HAZARD TO DRIVE

Mar 06, 2017

Crash: 1

AIR BAGS,UNKNOWN OR OTHER

1 complaint

I HAVE BEEN TO THE DEALERSHIP SEVERAL TIMES SINCE THIS RECALL AND THE PROBLEM IS STILL NOT FIXED. IT'S BEEN OVER A YEAR I'VE BEEN ON A WAITING LIST AND WE ARE TRYING TO SALE THE CAR AND CAN'T BECAUSE OF THE RECALL! THIS IS RIDICULOUS. WE NEED THE PARTS ORDERED AND DEALT WITH IT'S BEEN OVER A YEAR .

Jan 06, 2017

STEERING,ELECTRICAL SYSTEM

1 complaint

IN MODELS EQUIPPED WITH A HEATED STEERING WHEEL, THE STEERING WHEEL THERMOSTAT VERY OCCASSIONALLY MALFUNCTIONS AND OVERHEATS. IT BECOMES VERY HOT, ALMOST TOO HOT TO TOUCH AND POTENTIALLY CAUSING BURNS. IT APPEARS POWER CYCLING THE SWITCH SEVERAL TIMES CAN RESOLVE THE ISSUE TEMPORARILY. HOWEVER, IT STILL CAN TAKE SEVERAL MINUTES TO COOL DOWN TO A SAFE OPERATING TEMPERATURE. OBVIOUSLY, THIS CAN BECOME VERY DANGEROUS WHEN OPERATING A VEHICLE, ESPECIALLY AT HIGHWAY SPEEDS.

Jan 05, 2017

WHEELS,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES

1 complaint

FOURTH WHEEL SPEED SENSOR WAS REPLACED TODAY. THE CAR HAS ABOUT 27,000 MILES. THE FIRST SENSOR FAILED WHEN THE CAR WAS ABOUT 2 1/2 YEARS OLD. THE FACT THAT ALL FOUR WHEEL SPEED SENSOR HAVE FAILED SUGGESTS TO ME A DESIGN OR MANUFACTURING FLAW. IT IS A SAFETY ISSUE IN THAT THE ABS, STABILITY CONTROL, AND CRUISE CONTROL ARE DISABLED WHEN THIS HAPPENS.

Aug 19, 2016

AIR BAGS,WHEELS

1 complaint

DRIVING IN THE TOWN OF BLACKSBURG VA. A TWO LANE WITH BUS ACCESS LANE DIDN'T QUIT MOVE OVER ENOUGH AND MY PASSENGER TIRES SCRUBBED THE CURB THAT SET OFF BOTH FRONT AIR BAGS, BROKE FRONT AND MOON ROOF GLASS BLEW DRIVERS SUN VISOR TO THE BACK WINDOW,BROKE BOTH DRINK HOLDERS IN THE PASSANGERS FRONT DASH.

Apr 07, 2016

ELECTRICAL SYSTEM,VISIBILITY,VISIBILITY/WIPER

1 complaint

TL* THE CONTACT OWNS A 2011 BMW 328I. WHILE DRIVING AT VARIOUS SPEEDS AND ATTEMPTING TO UTILIZE THE DEFROST TO CLEAR THE WINDSHIELD, THE DEFROSTER FAILED TO WORK. THE CONTACT ALSO NOTICED AN ABNORMAL BURNING ODOR IN THE VEHICLE. IN ADDITION, THE FRONT WINDOWS WOULD NOT ROLL UP OR DOWN INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING; HOWEVER THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.

Dec 15, 2015

VISIBILITY/WIPER

1 complaint

WHILE DRIVING DOWN A STRAIGHT ROAD AT 50 MPH, A VERY LOUD POP WAS HEARD ALMOST LIKE AN EXPLOSION. I PULLED TO THE SIDE OF THE ROAD AND NOTICED THE ENTIRE SUNROOF HAD SHATTERED. IT WAS A CLEAR DAY WITH TEMPS IN THE 70'S. NO OTHER VEHICLES WERE IN THE VICINITY AT TIME OF EVENT. NO ROAD DEBRI WAS NOTED ON ROADWAY. THE GLASS APPEARED TO BE PUSHED OUT LIKE IT WAS CAUSED BY A PRESSURE DIFFERENCE. AT THE TIME OF EVENT, ALL THE WINDOWS WERE UP WITH THE A/C ON. PIECES OF THE GLASS HAD FLOWN BACK AND SCRATCHED THE PAINT DOWN TO METAL ON BOTH THE ROOF AND TRUNK-LID. I HAD MY TWO SMALL KIDS IN THE BACK SEAT AT THE TIME AND THEY WERE BOTH TERRIFIED AFTER HEARING THE NOISE. LUCKILY THE SHADE COVER WAS IN PLACE AND NO GLASS ENTERED THE PASSENGER SPACE. BMW IS NOT WILLING TO INVESTIGATE THE INCIDENT OR COVER THE COST.

Jul 30, 2015

TIRES,WHEELS

1 complaint

DRIVING ON 35E GOING SOUTH TO EXIT 94 EAST ON THE FAR LEFT LANE AND I HIT A LARGE POTHOLE THAT POPPED THE FRONT PASSENGER TIRE. THERE WAS A TRUCK WITH A FLAT TIRE ON THE FAR LEFT LANE DURING THIS TIME DUE TO SAME POTHOLE. *TR

Dec 15, 2014

POWER TRAIN,FUEL/PROPULSION SYSTEM

1 complaint

WHILE DRIVING ALONG AT APPROXIMATELY 35MPH, MY 2011 328I SHUT OFF. DUE TO MY GIVEN RELATIVELY LOW SPEED AND LOCATION (BACK ROAD) I WAS ABLE TO PULL THE CAR SAFELY TO THE SHOULDER. ONCE STOPPED, I ATTEMPTED TO START THE ENGINE. THE CAR WOULD START. SUBSEQUENTLY, THE CAR WAS TOWED TO THE NEAREST BMW SERVICE FACILITY. THE BMW REPAIR TECHNICIAN ADVISED AN INTERNAL FUEL LINK CRACKED, THUS THE CAR HAD EFFECTIVELY RUN OUT OF GAS. THE ENTIRE FUEL TANK AND PUMP HAD TO BE REPLACED. A SIMPLE GOOGLE SEARCH FOR "2011 BMW 328I SWOLLEN FUEL PUMP" REVEALS OTHERS HAVE HAD THIS ISSUE AS WELL. THIS IS A SERIOUS SAFETY CONCERN AS THE CAR COULD HAVE SHUT OFF AND FAILED AT ANY TIME. I COULD HAVE BEEN TRAVELLING AT 65MPH ON THE INTERSTATE, WHICH MAY HAVE CAUSED AN ACCIDENT. I WANT TO KNOW IF THE REPLACEMENT FUEL TANK AND PUMP THAT BMW INSTALLED IN MY CAR ADDRESS WHAT IS CLEARLY AN ENGINEERING AND DESIGN FAULT, OR AM I AT RISK OF THIS HAPPENING IN THE FUTURE AS WELL? I'VE CONTACTED BMW USA BUT HAVE NOT RECEIVED A RESPONSE AS OF THIS SUBMISSION. *TR

Oct 12, 2014

VEHICLE SPEED CONTROL,ENGINE

1 complaint

AFTER THE CAR IS STOPPED AT A STOP SIGN AND WHEN I TRY TO ACCELERATE THE CAR, IT HESITATES TO MOVE EVEN AFTER I PUSH THE GAS PEDAL. THE CAR STRUGGLES TO MOVE FORWARD AND AFTER PRESSING IN HARD IT MOVES. THE INITIAL DELAY OR THE INITIAL RESPONSE TIME IS HUGE. THE TIME LAG IS LARGE. THE ENGINE MAKES NOISE AND WILL STRUGGLE TO MOVE. I HOPE THE NHTSA WILL REVIEW THE MATTER WITH BMW AND SEE WHAT NEEDS TO BE DONE. *TR

Aug 31, 2014

SUSPENSION,AIR BAGS,VEHICLE SPEED CONTROL

1 complaint

2011 BMW 328I. CONSUMER WRITES IN REGARDS TO AIR BAG MALFUNCTION. *SMD THE CONSUMER STATED AFTER THE VEHICLE WAS PURCHASED, SHE NOTICED WHEN DRIVING AT A SPEED OF 10 MPH OR LOWER, APPLYING THE BRAKE, OR PULLING INTO A PARKING SPACE, THE VEHICLE WOULD SURGE FORWARD UNEXPECTEDLY. THE CONSUMER EXPERIENCED THE SAME SURGING FOR A SECOND TIME, AS SHE PULLED INTO A PARKING SPACE. THE VEHICLE WENT OVER A CURB AND INTO SOME BUSHES. AS A RESULT, SHE RECEIVED WHIP-LASH TO HER NECK AND SLIGHTLY BRUISED HER ELBOWS, KNEES AND HURT HER CHEST ON THE STEERING WHEEL. BMW SENT AN ENGINEER TO INSPECT THE VEHICLE AND CONCLUDED NOTHING WAS WRONG WITH THE VEHICLE. AFTER PICKING UP THE VEHICLE A WEEK LATER, THE CONSUMER AND HER HUSBAND CONTINUED TO EXPERIENCE THE SAME ISSUE. A MONTH LATER, THE CONSUMERS HUSBAND PULLED INTO A PARKING SPACE WHEN THE VEHICLE UNEXPECTEDLY SURGED FORWARD AND HIT A PARKED SUV IN FRONT OF HIM, WHICH CAUSED DAMAGE TO THE FRONT BUMPER. THE VEHICLE WAS RETURNED TO THE DEALER, WHERE THEY KEPT IT FOR TWO WEEKS. THE DEALER STATED THE VEHICLE WAS FINE AND IT WAS READY FOR PICK-UP. HOWEVER, TWO DAYS LATER, THE VEHICLE SURGED AGAIN, AS THE CONSUMER WAS APPROACHING A STOP LIGHT. *JB THE CONSUMER STATED THE VEHICLE HAS BEEN INSPECTED THREE TIMES, WITHOUT ANY SUCCESS OF FINDING THE PROBLEM. THE MECHANISM/GEAR WOULD SHIFT WHEN DRIVING AT A LOW SPEED OR RIDING THE BRAKE AT A LOW SPEED WHEN COMING TO A STOP. ALSO, THE VEHICLE SAGGED ON THE RIGHT SIDE, WHICH HAS BEEN ACKNOWLEDGED BY THE MECHANICS, BUT IT CANNOT BE FIXED. UPDATED 05/13/14. *JB UPDATED 06/10/14

Feb 19, 2014

Crash: 1

Injuries: 1

LATCHES/LOCKS/LINKAGES

1 complaint

TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT STATED THAT THE VEHICLE EXHIBITED SEVERAL ELECTRICAL FAILURES. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN ID NUMBER: 13V044000 (ELECTRICAL SYSTEM) HOWEVER, CONTINUED TO EXHIBIT ELECTRICAL SYSTEM ISSUES WITH THE POWER LOCKS. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER FOR DIAGNOSTIC TESTING, WHICH DETERMINED THAT THE ELECTRICAL LOCK SYSTEM IN BOTH THE FRONT DOORS WAS DEFECTIVE. THE CONTACT WAS ADVISED THAT THE LOCK SYSTEM WOULD NEED REPLACING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 67,000.

Jun 04, 2013

STEERING,ENGINE AND ENGINE COOLING,POWER TRAIN

1 complaint

I WAS DRIVING ON FREE WAY AROUND 65-70 MPH, SUDDENLY THE CAR LOST CONTROL, VEERING,JERKING, STEERING WHEEL LOST CONTROL. *TR

Dec 04, 2012

VEHICLE SPEED CONTROL,SERVICE BRAKES

1 complaint

I WAS BACKING MY CAR INTO A GARAGE - CAR WAS IN REVERSE - I PUT MY FOOT ON THE BRAKE PEDAL AND MY FOOT WENT TO THE FLOOR - THE CAR LUNGED BACKWARD AT TOP SPEED AND CRASHED INTO THE REAR WALL OF GARAGE. *TR

Aug 25, 2012

Crash: 1

STRUCTURE,WHEELS

1 complaint

ACCIDENT HAPPENED IN LOS ANGELES. I WAS HEADING EAST ON 3RD STREET ( MAIN ROAD) 2 LANES, I WAS ON THE RIGHT LANE. OPPOSITE SIDE ALSO HAS 2 LANES GOING WEST. WESTMORELAND IS AN INTERSECTION ON 3RD STREET AND HAS THE STOP SIGN. THE VECHILE CROSSED 3 LANES OF TRAFFIC AND HIT MY CAR ON THE DRIVE SIDE REAR WHEEL AND QUARTER PANEL. AT THE TIME OF IMPACT, THE MOMENTUM HAD ME GOING ALMOST SIDEWAYS ONTO ONCOMING TRAFFIC. AND MY BIGGEST CONCERN WAS, THE 2 PASSENGER SIDE DOORS FLUNG OPEN. EVERYONE HAD THEIR SEATBELTS ON. MY WIF'E'S SHOULDER BAG WHICH WAS TUCKED ON THE FLOOR ON THE FRONT PASSENGER ENDED UP IN THE MIDDLE OF THE ROAD ON 3RD WESTMORELAND. THE CAR WAS DISABLE AND CAN'T BE DRIVEN BECAUSE THE REAR WHEEL WAS BENT. I HAVE REPORTED IT TO MY INSURANCE COMPANY AND TOLD THE BMW AUTHORIZED REPAIR SHOP. I AM NOT SURE IF THE DOORS WHERE DESIGNED TO OPEN DURING A COLLISION BUT INQUIRIES TO BMW CUSTOMER RELATIONS AND DEALERSHIP HAS GOTTEN NOWHERE. I AM CONCERNED THAT WHEN THE CAR IS FIXED, I MAYBE DRIVING A CAR THAT HAS A SAFETY DEFECT. *TT

Jun 22, 2012

Crash: 1

STEERING,ENGINE AND ENGINE COOLING,LATCHES/LOCKS/LINKAGES,EQUIPMENT

1 complaint

TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT WAS DRIVING 45 MPH WHEN THE STEERING WHEEL STARTED TO VIBRATE ALONG WITH THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER. THE CONTACT ALSO STATED THAT ON ONE OCCASION, THE TRUNK OPENED WHILE DRIVING 80 MPH. THE DEALER FOUND THE LOCK ACTUATOR WAS NOT LOCKING COMPLETELY. THE MANUFACTURER WAS CONTACTED BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 300 AND THE CURRENT MILEAGE WAS 8,000. UPDATED 04/11/12 *BF THE CONSUMER STATED THE GPS SYSTEM DIDN'T ALLOW HER TO PUT IN 95% OF THE ADDRESSES. SOMETIMES, THE GPS GAVE THE CONSUMER THE WRONG DIRECTIONS. ALSO, THE ENGINE VIBRATED AFTER SITTING FOR A PERID OF TIME. UPDATED 05/11/12

Mar 09, 2012

STEERING

1 complaint

VEHICLE DRIVES TO THE RIGHT WHEN STEERING WHEEL IS POSITIONED IN THE CENTER POSITION. STRAIGHT-LINE DRIVING POSITION IS SEVERAL DEGREES TO THE LEFT. PULL TO THE RIGHT WAS AMPLIFIED WITH SPEED; HIGHWAY DRIVING WAS VERY NOTICEABLE. DEALER PERFORMED AN ALIGNMENT AT 1600 MILES AND FOUND REAR CAMBER, REAR TOE, AND FRONT LEFT TOE OUT OF SPEC. IMMEDIATELY AFTERWARDS THE PROBLEM REMAINED. TOOK THE VEHICLE BACK TO THE DEALER AT 2200 MILES FOR ANOTHER ALIGNMENT. VEHICLE STILL HAS SLIGHT PULL TO THE RIGHT BUT THE STEERING WHEEL REMAINS OFF-CENTER. AGAIN, STRAIGHT-LINE DRIVING POSITION IS SEVERAL DEGREES TO THE LEFT. *TR

Oct 06, 2011

AIR BAGS,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

BMW 328/2011- POOR RAIN HANDLING & LACK OF AIRBAG(S) DEPLOYING IN CRASH WHERE CAR WAS TOTALED. I WAS DRIVING IN THE RAIN AND VISIBILITY WAS FINE. MY CAR STARTED TO HYDROPLANE AND STARTED FISHTAILING, THEN SPUN OUT OF CONTROL AND INTO A GUARD RAIL ON I-95. MY AIRBAGS DID NOT DEPLOY. MY CAR HAS BEEN DECLARED A "TOTAL LOSS." I HAVE HAD 5 CARS AND 2 OF THEM WERE BMW 3 SERIES. MY 2007 BMW NEVER HAD A PROBLEM. I'VE NEVER HAD AN ACCIDENT BEFORE THIS ONE AND AM CONFIDENT DRIVING IN THE RAIN. I DO NOT FEEL THAT MY BMW PERFORMED LIKE IT SHOULD HAVE. I DID NOT SUFFER "SERIOUS" INJURIES BUT AM HAVING TO GO TO A CHIROPRATOR AND GET DEEP TISSUE MASSAGE TWICE WEEKLY. I'M NOT SURE IF THE AIRBAGS WOULD HAVE HELPED MY SITUATION (I HIT MY HEAD AND AM HAVING WHAT I'M SURE ARE "NORMAL" PROBLEMS AFTER AN AUTO ACCIDENT.) *TR

Jul 25, 2011

Crash: 1

2011 BMW 328i Problems & Complaints

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