2021 BMW 330e Problems & Complaints

On 5/22/24 had a catastrophic failure of the Electric Motor Electronics and 12v Battery. I have requested that the BMW Serice Assistant provide me with all affected parts for inspection. Shutdown of the vehicle high voltage system could result in a crash. When this part fails along with the 12v battery you lose control of all vehicle electronics (steering, braking, electrical power, and propulsion). Yes, there was a previous voluntary recall campaign 19V-599s Service Information Bulletin (Revision 2) which replaced SI B12 27 19 dated October 2019 by BMW for this device. The vehicle and component has been inspected by the Richmond BMW Service Technician. I started to experience problems with the vehicle in late April and took it in for servicing and repair in early May. I was told that the problem was a computer programming recall that was fixed.

In Buford GA at the corner of Elm Tree Terrace and Buford Dam road, I was waiting for the light to turn on a decline. It is important to note that the car was driving in all-electric mode on a full charge. Once the light turned green I stepped on the accelerator to go and the car stalled. I believe the transmission slipped. The gears caught at high torque and jolted the car involuntarily forward. I didn't notice it at first but after a couple of sleepless nights with shoulder pain: I got an MRI and was found to have a torn rotator cuff. It is difficult to associate the injury as it is hard to access the force applied to the jolt. The only word I can use to describe the force of the jolt was violent. I believe there is a safety issue when a high torque electric motor is being run through a slipping or failing transmission and I suspect as a result I have suffered a injury as a result.