2013 BMW 528i Problems & Complaints

On [XXX], Century West BMW in North Hollywood, CA performed recall 20E-A01 B120921 (DME reprogram/connector update) on my 2013 BMW 528i. Within 30 minutes of leaving the dealership, the car displayed a red “engine overheating – stop immediately” warning while I was in a crowded intersection with my child in the vehicle. This created an immediate danger to us and to surrounding traffic. Prior to the recall, the vehicle had no history of overheating. When I returned the next morning ([XXX]), the service advisor admitted they had no timestamp or documentation of the coolant bleed procedure. Instead of proving the recall was performed correctly, the dealership attempted to shift blame onto unrelated issues such as the thermostat or an oil leak, even sending me a video of the oil leak but providing no proof of proper recall completion or verification. This negligence placed me, my child, and the public at serious risk of injury and could have caused catastrophic engine damage. The fact that the vehicle overheated almost immediately after recall work indicates the recall was not properly completed or verified, and the car was returned to me in an unsafe condition. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The electrical connector of the engine coolanta pump could become damaged. Small drops of liquid from the positive crankcase ventilation (PCV) system could drip down onto the electrical connector of the pump.

The car is from 2013. BMW USA does not want to cover the warranty due to the defective turbo feed oil line, part that it was replacing and I never received information from BMW about it. A few days ago I called and they told me that the car was manufactured in 2012 and had its First service in December 2012 I do not apply for the 10-year or 120,000-mile warranty. Really???rs absurd. They should check this out. My car has been smoking for more than 2 years and I never knew about it. Please help with the warranty.

AT LEAST 7 TIMES IN THE LAST 3 YEARS I HAVE HAD A WEIRD ENGINE PROBLEM. AFTER PARK THE CAR FOR AWHILE IT FAILED TO START WITH NO REASON. AFTER ONE HOUR OF TRYING TO START, ENGINE START AS USUAL. CAR HAVE BEEN TEST BY THE DEALERSHIP FOR A WHOLE WEEK AND NO CODES OR FAILS HAVE BEEN DETECTED. MOST OF THESE FAILS HAVE HAPPEND AFTER PARK THE CAR, A COUPLE OF TIMES ENGINE STALLS WHILE DRIVING. VERY DANGEROUS SITUATION. AFTER BEEN EVALUATED FOR THE DEALERSHIP, CAR HAS FAILED TWICE. SAME AS ALWAYS IT STARTS AGAIN AFTER TRYING SEVERAL TIMES. LAPSE BETWEEN FAILS IS 3 TO 4 MONTHS APART. FAIL HAPPENS ONLY ON THE CITY SO FAR.

I WAS DRIVING MY 2013 BMW 528I IN APRIL 2019 WITH ~65K MILES AT THE TIME. THE DRIVE TRAIN MALFUNCTION INDICATOR CAME ON AND THE CAR WAS DRIVING SLUGGISH. PER BMWS REQUEST I DROVE IT TO BMW SERVICE CENTER. FAULT CODES F133B04 AND F133E10. THEY PERFORMED CALIBRATION, TESTED AND SENT ME ON MY WAY AND NO MORE WARNING DISPLAYED. JUNE 2020 LOW OIL PRESSURE INDICATOR CAME ON. I TOOK IT IN FOR SERVICE (OIL CHANGE, CBS) AND INDICATOR WAS NO LONGER DISPLAYING. OCTOBER 2020 LOW OIL PRESSURE AND DRIVE TRAIN MALFUNCTION INDICATORS COME ON WHILE DRIVING ON THE STREET. I WAS ABLE TO DRIVE HOME, BUT THE CAR COMPLETELY STOPS WHILE PARKING IN THE DRIVEWAY. I HAD IT TOWED TO BMW AND IT WAS DIAGNOSED AS TIMING CHAIN AND OIL PUMP CHAIN DRIVE, PLUS FAULTS WITH THE VANOS UNIT (FC 1C0102, 1C2002, 1C0301, 130F11, 130E11, 131401, 130308, 130304, 130108, 131501). TO INVESTIGATE FURTHER THEY WANT ME TO PAY $3,100+, BUT THAT IS NOT FIX IT. I STILL OWE $8K ON THE CAR AND NOW IT'S REQUIRING A ENGINE WORK THAT WILL POSSIBLY EXCEED WHAT I OWE ON THE CAR. MY CAR HAS 83K MILES ON IT AND SHOULD NOT BE INOPERABLE. THE TIMING CHAIN & OIL PUMP CHAIN DRIVE WAS KNOWN BEFORE I PURCHASED THE CAR IN 2016, BUT WAS NOT DISCLOSED. ALL OF MY SERVICE HAS BEEN DONE AT BMW. BMW SERVICED MY CAR WHEN THE INDICATOR CAME ON IN 2019, YET DID NOT GO FURTHER TO FIX THE ISSUE THAT THEY KNEW EXISTED. BMW NEEDS TO DO THE RIGHT THING AND FIX MY CAR FOR FREE. THERE IS NO WAY THAT THE "ULTIMATE DRIVING MACHINE" WITH 83K MILES ON IT SHOULD BE LANDFILL BOUND. INSTEAD OF ISSUING THE EXTENDED WARRANTY, BMW SHOULD HAVE ISSUED A RECALL DUE TO THIS BEING A SAFETY ISSUE. THIS IS A SAFETY ISSUE BECAUSE THE CAR JUST STOPS AND LOCKS UP - NO WAY TO PUT IT IN NEUTRAL TO AT LEAST MOVE IT SO THAT IT IS NOT A HAZARD. SOMEONE OR MANY PEOPLE COULD DIE IF A CAR DOES THIS ON THE HIGHWAY. BMW DO THE RIGHT THING.

I AM 70 YEARS OLD, DRIVING IN A HIGH TRAFFIC AREA AND MY VEHICLE STOPPED! I BROUGHT IT INTO THE DEALERSHIP AND WAS TOLD IT WAS A TIMING CHAIN ISSUE AND IT NEEDS TO BE REPLACED. THE REPAIR COST IS VERY EXPENSIVE. THERE WAS A LAWSUIT SETTLED ABOUT FAULY TIMING CHAINS IN 2021. MY VEHICLE IS NOT COVERED BY IT, NOT DUE TO MILEAGE BUT AGE. IT IS DANGEROUS FOR A CAR TO SUDDENLY STOP IN THE MIDDLE OF HEAVY TRAFFIC. I HAD TO CALL THE POLICE TO STAY BEHIND MY CAR WITH LIGHTS FLASHING SO IT WAS NOT HIT. LOUISIANA WAS UNDER AN EXTREME HEAT WARNING AT THIS TIME. THE CAR COULD NOT BE STARTED AND I HAD TO WAIT FOR A WREAKER, IN EXTREME HEAT. BMW DID NOT RECALL THESE VEHICLES NAMED IN THIS SUIT. NO ENGINE LIGHT CAME ON PRIOR TO THIS INCIDENT. I TRAVEL LONG DISTANCES TO LARGER CITIES FOR HEALTHCARE. I AM THANKFUL THIS DID NOT HAPPEN ON AN INTERSTATE WITH SIX LANES. IN MY OPINION, RECALLS SHOULD HAVE BEEN SENT OUT TO OWNERS. IT PUTS DRIVERS AT RISK IN AREAS OF HIGH TRAFFIC.

I CURRENTLY HAVE A 2013 528I BMW WITH LESS 90K MILES AND LESS THAN 8 YEARS OLD. I WAS DRIVING THE VEHICLE AND ALL OF A SUDDEN I RECEIVED A DRIVETRAIN MALFUNCTION THAT ABRUPTLY STOPPED THE CAR. I GOT TO FIND OUT THAT THE ENGINE WAS COMPLETELY DONE. I CALLED BMW TO SEE IF THERE WAS ANY RECALL ON THAT ISSUE, I ALSO FOUND OUT THAT MANY BMW OWNERS HAVE HAD THE SAME ISSUE AND HAD TO GET THE ENGINE REPLACED. IF I WAS ON THE FREEWAY THIS WOULD HAVE BEEN A MAJOR TRAFFIC INCIDENT ACCIDENT,

WHILE DRIVING A MESSAGE OF DRIVETRAIN MALFUNCTION POPS UP ON THE IDRIVE SYSTEM. SPARK PLUGS HAVE BEEN CHANGED ALONG WITH REGULAR OIL CHANGES. HAPPENS OCCASIONALY THEN I SHUT THE CAR OFF AND LOCK THEN UNLOCK AND RESTART. SOMETIMES THE MESSAGE WILL POP BACK UP AND SOMETIMES IT DOES NOT.

PRE MATURE TIMING CHAIN AND VANOS FAILURE.

HAD 100,000M WARRANTY. AROUND 110K NOTICE "ENGINE OIL PRESSURE" LIGHT FOR FIRST TIME. ADDED A BIT OF OIL AND LIGHT WENT AWAY. CAME ON AGAIN, TOOK IT INTO DEALER. THEY REPLACED AN OIL GASKET AND ANOTHER GASKET. LIGHT CAME BACK ON WITHIN 5 BLOCKS OF DEALER. THEY KEPT MY CAR FOR 3 WEEKS, SAID ENGINEERS AT HEADQUARTERS SAID I NEED A NEW ENGINE. NOW, I DRIVE CARS UNTIL 260K MILES AND THEN SOMEONE ELSE DRIVES THEM AFTER ME. NEEDING A NEW ENGINE AT 110K MILES IS AWFUL. THEY WANT TO PUT IN A NEW 'SHORT ENGINE", CAM SHAFT POSITION SENSOR, CAM FOLLOWER,AND TURBOCHARGER. I'VE HAD MY OIL CHANGED AS OFTEN AS I SHOULD, NOW TELL ME, HOW IS THIS NEEDING ALL OF THAT MY FAULT?? I STILL OWE 2.5 YEARS ON CAR. THIS IS A LANDFILL PROBLEM RIGHT HERE AND NEEDS TO BE CORRECTED BY BMW.

The contact owns a 2013 BMW 528I. The contact stated that after driving and parking the vehicle, the contact smelled an abnormal burning odor. The contact stated the burning odor occurred frequently. The contact stated that the vehicle was towed to the dealer where the vehicle was purchased. The contact was aware of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System). The contact was unaware that the vehicle needed to be taken to an authorized BMW dealer for the recall repair. The vehicle remained at the dealer unrepaired. The manufacturer was not informed of the failure. The contact was referred to a BMW dealer for assistance. The failure mileage was approximately 107,000.

The contact owns a 2013 BMW 528I. The contact stated while driving at an undisclosed speed, there was smoke coming from the engine compartment. There was no warning light illuminated. The contact was able to restart the vehicle. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System). The vehicle was taken to the dealer where it was diagnosed and determined that the water pump and plug connector had failed and needed to be replaced. The dealer confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 87,000. VIN tool confirms parts not available.

The contact owns a 2013 BMW 528i. The contact received notification of NHTSA Campaign Number: 24V608000(Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated while driving 60 MPH, the contact noticed smoke coming from underneath the hood. There was no warning light illuminated. The contact pulled to the side of the road, and the vehicle was towed to the residence. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 108,000. VIN tool confirms parts not available.

The contact owns a 2013 BMW 528I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the engine overheated and there was white smoke coming from under the hood. The messages low coolant and engine overheating were displayed. The contact pulled over to the side of the road to allow the engine to cool down before continuing to drive. The contact stated that while checking the coolant level, the coolant level was in the normal range. The dealer was contacted. The manufacturer was made aware of the issue. The failure mileage was 98,000. VIN tool confirms parts not available.

The contact owns a 2013 BMW 528i. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed the contact noticed a smoke-like smell coming from the vehicle with no warning light illuminated. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 127,000. VIN tool confirms parts not available.

Horn stopped working and error code says airbag error

Malfunction of the passenger restraint system. Warning indicator states system is not working properly.

MY CAR (2013 BMW 528i) STARTED MAKING A TICKING NOISE EVERYTIME I TURN THE STEERING WHEEL. I ALSO NOTICED WHEN THIS STARTED THAT THE DRIVER AIRBAG RESTRAINT SYSTEM MALFUNCTION LIGHT ALSO CAME ON. I RESEARCHED THE ISSUE AND IT APPEARS THESE TWO SYMPTOMS ARE ASSOCIATED WITH ONE ANOTHER. I AM NOT SURE WHAT THE CAUSE OF THE ISSUE IS BUT THE STEERING WHEEL TICKING IS CAUSING THE AIRBAG SYSTEM TO MALFUNCTION WHICH POSES A HUGE SAFTEY ISSUE. A RECALL SHOULD BE ISSUED AS I'VE SEEN IT IS A COMMON MALFUNCTION AND IT SHOULD NOT BE.

TL* THE CONTACT OWNS A 2013 BMW 528I. WHEN STARTING THE VEHICLE, THE AIR BAG INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO A DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAGS FAILED. THE MANUFACTURER STATED THAT THERE WERE NO AIR BAG RECALLS FOR THE VEHICLE. THE FAILURE MILEAGE WAS 75,000. UPDATED 09/27/17*LJ *AS

TL* THE CONTACT OWNS A 2013 BMW 528I. WHILE DRIVING APPROXIMATELY 2 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE FRONT DRIVER SIDE AIR BAG INADVERTENTLY EXPLODED WITHOUT IMPACT TO THE VEHICLE. THE DRIVER SUSTAINED SEVERE BRUISES TO BOTH ARMS AND LEGS. THERE WAS ALSO UPPER ABDOMINAL BRUISING AND STOMACH SWELLING THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE DRIVER'S SIDE AIR BAG WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. THE VIN WAS UNAVAILABLE.

The contact owns a 2013 BMV 528I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that while driving 75 MPH, the vehicle stalled with the check engine warning light illuminated. The vehicle was towed to an independent mechanic where it was diagnosed with fuel pump failure. The contact was informed that the fuel pump needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power with the check engine warning light illuminated. The vehicle was towed to the dealer where it was diagnosed that the water pump had failed and needed to be replaced. The vehicle was not repaired due to the parts not being available. The manufacturer was made aware of the failure. The failure mileage was approximately 96,000. VIN tool confirms parts not available.

The contact owns a 2013 BMW 528I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced the failure causing a screeching sound coming from the engine compartment. The check engine warning light was illuminated, and the vehicle was driving rough. The failure mileage was 125,000. VIN tool confirms parts not available.

The contact owns a 2013 BMW 528i. The contact stated that while operating the vehicle, the check engine warning light remained illuminated. Additionally, the odor of burning plastic was present inside the vehicle. The contact stated that smoke was coming from the engine compartment. The contact attached a diagnostic device to the vehicle and the reading indicated a heater malfunction. No further information was available. The manufacturer was notified of the failure but no assistance was offered. The local dealer was not contacted. The failure mileage was 130,000.

The timing belt broke with no warning and destroyed the engine.

TRANSFER CASES WENT OUT WITHOUT ANY INDICATION. THE VEHICLE HAD JUST BEEN SERVICED 3 MONTHS PRIOR BY A BMW DEALER WHO PROVIDED ME WITH AN INSPECTION REPORT SHOWING THERE WERE NOT PROBLEMS WITH MY CAR. BUT 3 MONTHS AND 1399 MILES LATER, AFTER THE WARRANTY EXPIRED, THE SAME BMW DEALER PROVIDED AN INSPECTION REPORT SAYING THE TRANSFER CASE NEEDED TO BE REPLACED IMMEDIATELY. THE CAR WAS THERE FOR AN UNRELATED ISSUE.

MY CAR ONLY HAS 53,791 MILES AND THE SHUT DOWN TWICE WHILE DRIVING ON THE ROAD. THE WARNING POPPED UP ON MY SCREEN DRIVETRAIN MALFUNCTION. AND I COULDN'T RESTART MY CAR. I WAS LUCKY TO BE BY THE STOP SIGN WHEN IT DIED AND NOT ON THE 50 MPH ROAD OR FREEWAY. WHEN THE TOW TRUCK SHOWED UP AN HOUR LATER MY BMW STARTED JUST FINE. SO, I THOUGHT IT WAS JUST THE RECALL ON THE THERMOSTAT. DROVE IT TO BMW AND THEY JUST REPLACED THE THERMOSTAT. AND ON MY SCREEN SAYS ALL SYSTEMS ARE OK. I DROVE MY BMW HOME AND THE CAR DEAD AGAIN. WHEN I CALLED BMW SAYS THAT I WOULD HAVE TO PAY $165 TO DO A DIAGNOSTIC TEST BECAUSE MY CAR JUST PASSED THE 50,000 MILE WARRANTY. BUT WHEN I PURCHASED THE BMW I WAS TOLD THE DRIVETRAIN IS 100,000 MILE WARRANTY BECAUSE THE OTHER VEHICLE I WAS INTERESTED IN PURCHASING HAD 100,000 MILE WARRANTY. I'VE LOOKED UP THIS ISSUE ONLINE AND HAVE SEEN THOUSANDS AND THOUSANDS OF PEOPLE UPSET OVER THE SAME ISSUE. BMW HAS KNOWN OF THIS PROBLEM AND HASN'T FIXED THIS ISSUE IN OVER 5 YEARS. MOST OF THE TIME BMW DOESN'T KNOW WHAT THE TRUE PROBLEM IS.

Unrepaired recall. No remedy available for over 8 months, with manufacturer acknowledging that there could a vehicle fire in some cases.

While driving in the toll of 130 my sunroof window busted out of nowhere. No 18 wheeler or big truck was in front that could have cause the glass to burst, when it happened it sounded like an explosion. Luckily my sunroof cover was closed shielding the inside of my vehicle otherwise it could’ve been bad for myself and my infants inside the car.

headlights faulty module no longer sealed and taking water water making all components in the headlights malfunction to repair this issue costing me 2,800.00 for ONE HEADLIGHT

TL* THE CONTACT OWNS A 2013 BMW 528I. THE CONTACT STATED THAT WATER ENTERED THE HEADLIGHTS. THE VEHICLE WAS TAKEN TO NEW COUNTRY BMW (1 WESTON PARK RD, HARTFORD, CT 06120, (860) 522-6134) WHERE THE VEHICLE DIAGNOSED AND IT WAS CONFIRMED THAT THERE WAS WATER IN HEADLIGHTS AND MAY CAUSE AN ELECTRICAL FAILURE. THE VEHICLE WAS NOT REPAIRED. ADDITIONALLY, THE CONTACT RESEARCHED THE FAILURE AND STATED THAT WATER ENTERING THE HEADLIGHTS COULD LEAD TO AN ELECTRICAL FAILURE OR FIRE. THE MANUFACTURER WAS CONTACTED HOWEVER NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 96,000. THE VIN WAS NOT AVAILABLE.

WHILE DRIVING REGULARLY THE STEERING WHEEL MAKES A CLICKING NOISE AND THE AIRBAG SENSOR IS ON. VEHICLE WAS SENT TO THE LUXURY MOTORSPORT DEALERSHIP WHERE THE VEHICLE WAS PURCHASED. THEIR PHONE NUMBER IS 1-855-288-5488. AND AFTER THEY PLUGGED IN THE COMPUTER TO CHECK UP, THE DIAGNOSTIC COMES OUT AS AIRBAG, WABCO 441 120 008 0 / 4411200080 STEERING ANGLE SENSOR DAMAGED. *TR

WHEN MAKING TURNS I HEAR A CLICKING NOISE. GOING INTO TURN AND COMING OUT OF TURN NOISE CAN BE HEARD FROM THE STEERING WHEEL ITSELF. THIS HAPPENS ONLY WHEN MAKING TURNS ANYWHERE. AFTER INVESTIGATING COME TO MY ATTENTION THAT THE CLOCK SPRING JUST FOR NO REASON BREAKS CONNECTION WHICH MAKE THE AIR BAG RESTRAINT LIGHT COM ON AND YOU LOOSE CONTROL OF ANY FUNCTIONS ON STEERING WHEEL. FUNCTIONS LIKE CRUISE CONTROL,RADIO CONTROL...ETC. CONNECTIONS INSIDE A STEERING WHEEL SHOULDN'T BE SNAPPING OFF IF THEY WERE DESIGNED CORRECTLY IN A 2013 VEHICLE. I BELIEVE THIS MAY HAVE SOMETHING TO DO WITH AIRBAG RECALL AS WELL. IN THAT THESE PART WERE EITHER NOT INSTALLED CORRECTLY OR THEY WERE JUST FAULTY.

MY CARS DRIVER RESTRAINT LIGHT IS ON. I'M NOT SURE IF IT IS A AIRBAG OR SEATBELT ISSUE. I AM TAKING IT INTO THE DEALERSHIP ON FRIDAY.

DRIVER RESTRAINT /AIRBAG SYSTEM WARNING LIGHT ON TO NO APPARENT REASON. DEALER STATES THAT THE CAR MUST HAVE BEEN IN ACCIDENT ，BUT ONLY A MINOR SCUFF ON THE REAR NUMBER WAS OBSERVED. DEALER STATED THE MINOR SCUFF HAS CAUSED THE SYSTEM LIGHTS TO STAY ON AND WILL NOT COVER THE COST UNDER THE WARRANTEE . CAR ENGINE ON ，LIGHT REMAINS ON WHEN STOPPED AND MOVING.

Hello my name is [XXX] and I am (was) the owner of a 2013 BMW 528i VIN [XXX] . It was a secondary vehicle for me for until I sustained an injury and it being my primary vehicle. I took it through emissions, updated the registration, and I noticed smoke coming from under the hood. I had driven it without a problem then in Juneit did not run at all. At that time there was a recall on the computer system and supposedly it needed a new key programmed to start. That was a 700 expense out of pocket and the car still did not even turn over. I authorized replacing the battery that was another 600, and still the car would not start or run.At this point they were just guessing at what was wrong and going though the process of elimination to try to rectify what was wrong with the car. They did not offer me any kind of courtesy vehicle or even rental discount so I was renting a car while they were trying to figure out what was wrong with the car. I am a small business owner of a non-profit company Modern Day Ministries, LLC that provides assistance to at risk youth and single mothers with disabilities and funding my own organization without loans or assistance. After three months of renting a car, the dealership at 7455 W. Orchid Lane Chandler, Arizona 85226 who had my vehicle only wanted me to keep paying for parts, which for BMW are extremely costly but could not guarantee the car was working. At that time it was known there was a recall on the fuel pump leaking, destroying the electrical system and causing smoking from under the hood or system malfunction, which in my case it fried the electrical system and the car had to be reprogrammed but I had to pay for the new key. I had incurred over 1500.00 in car repairs and another 3000 for renting a car for over 3 months waiting for a remedy. The dealership manager Shane Ohanran I had conversations with failed to take any kind of responsibility for any repairs. I am asking 5000 for out of pocket costs incurred INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Unknown

The contact owns a 2013 BMW 528I. The contact stated while driving at an undisclosed speed, there was smoke coming from the engine and entering the cabin through the vents. The engine warning light was illuminated. There were unknown messages displayed. The vehicle was taken to an independent mechanic who determined that the head gasket needed to be replaced. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 60,000. VIN tool confirms parts not available.

The contact owns a 2013 BMW 528i. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Additionally, the contact stated that the headlights failed to illuminate while it was raining or while washing the vehicle. The indicators failed to operate while attempting to make a turn. The warning light indicating an electrical failure was illuminated. The failure was intermittent. The dealer was not contacted. The manufacturer was made aware of the failure. The failure mileage was 119,000. VIN tool confirms parts not available.

20k miles??? I haven't even driven 5k miles and according to my vehicle service rep at the dealership all tires are defective as the belt has shifted in them and it's like pulling teeth trying to rectify the issue between the distributor and manufacturer all 4 tires are bad as 1 had to be replaced and the remaining has been inspected by a certified dealer again, the front tires 245/35zr20 and the rear 275/30zr20

Recently, in the last 30 days multiple critical safety components of my BMW vehicle have malfunctioned without warning, posing significant risks to my safety and that of other road users 1. **Horn System Failure**: The horn system of my BMW has ceased to function across all driving conditions, including park, reverse, drive, and when the vehicle is stationary. This abrupt failure indicates a potential electrical and mechanical malfunction, as there have been NO accidents and airbag deployments. This is very alarming and confusing how does a the horn on my vehicle just STOP working. 2. **Risk to Safety**: The failure of the horn system poses a serious hazard in emergency situations where signaling warnings or alerts to other road users is crucial. This not only jeopardizes my safety but also endangers the safety of others on the road. 3. **Seatbelt Issues**: Additionally, the seatbelts in my vehicle are experiencing difficulty clicking and seem to have restraint issues. This further compromises passenger safety in the event of a collision or sudden braking. 4. **Steering Wheel Problems**: Furthermore, there are issues with the steering wheel, which may affect the vehicle's handling and control, posing additional safety risks while driving. **Confirmation and Inspections**: I have promptly consulted with East Bay BMW, located at 4350 Rosewood Dr., Pleasanton, CA, where Danny Martinez serves as the Service Advisor, reachable directly at 925-621-8236. Even after thorough examination, the service advisor expressed shock and confusion regarding the malfunction of the horn, recognizing its crucial role in ensuring driver and passenger safety. Additionally, I am aware of several recalls related to steering wheel issues in the 2013 BMW models. Given my reliance on this vehicle for transportation to and from college, I urgently seek assis

Upon purchasing the vehicle it was not serviced as supposed I have been calling only to be played around with this has been a nightmare I haven't made my 3rd payment and currently carless

Error Codes : 1. E11480 No Message (Alive Counter Safety 0xD7) Receiver Instrument Cluster Transmitter Airbag 2. E11482 Message (Alive Counter Safety 0xD7) Not Current Receiver Instrument Cluster Transmitter Airbag 3. B7F685 Under Voltage . 4. E114DB Instrument Panel: Demand Based Service Message, Message From CBS Subscriber (BBV) Missing 5. E114DC Instrument Panel: Demand Based Service Message, Message From CBS Subscriber (BBH) Missing 6. E11421 Message Demand Based Service Message From CBS User Has Failed DRIVETRAIN MALFUCTION when drive sport mode The Trunk always Open for no Reason when unlock the car.

My BMW suddenly started making a weird sound. I took it to BMW and they could not tell me exactly what happened. However they told me that a new engine was needed. I contacted headquarters and they referred me back to the local BMW. The Local BMW said that there's no way for them to know what caused the engine problem but they were recommending a new engine. I had no choice but to purchase a new engine, still to this day I have not idea why the engine failed. I strongly believe its something they are failing to admit is wrong with their engine that causes problems.

CONDENSATION IN HEADLIGHTS, COMMON IN THE VEHICLE WITH NOW FIX. WATER SEEPS THROUGH AND DESTROYS ELECTRONICS, INCLUDING LEVELING, ADJUSTING, AND TURN SIGNALS. EACH TIME IT RAINS IT BECOMES WORSE AND MAKES VISIBILITY DIFFICULT. WHEN THE VEHICLE WAS BOUGHT IT WAS STATED TO THE SALES DEPARTMENT AND WAS TOLD IT IS NO ISSUE. SEEN MANY OTHER 5 SERIES WITH SAME ISSUE.

A VEHICLE(SUV) ENDED MY CAR IN THE REAR IN A PRETTY GOOD SPEED WHEN I WAS IN THE SLOW TRAFFIC ALMOST STATIONARY(5 MPH). CRASH IMPACT WAS HIGH. HAD TO CALL IN AN AMBULANCE AS MY FRIEND SITTING IN PASSENGER SEAT WAS HURT BADLY. AS WE REALIZE AFTER THE CRASH, ENGINE GOT STOPPED & AIRBAGS FAILED TO DEPLOY DUE TO FAULT IN AIRBAG. ENGINE DID NOT START LATER & THE CAR WAS TOWED TO A FACILITY IN PROSPECTS HEIGHTS. THIS HAPPENED ON A CITY HIGHWAY WHEN DRIVING IN A STRAIGHT LANE. VERY LIGHT SNOW SHOWERS AT THAT TIME AROUND 6PM ON 02/26.

TL* THE CONTACT OWNS A 2013 BMW 528I. WHILE DRIVING 45 MPH APPROACHING A TRAFFIC LIGHT, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO RESPOND. THE CONTACT STATED THAT THE EMERGENCY MODE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND IT WAS DIAGNOSED THAT THE TIMING CHAIN AND ENGINE NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 86,000. THE VIN WAS NOT AVAILABLE.

I BOUGHT A 2013 BMW 528 I A YEAR AGO WITH NO WARRANTY BUT I'VE BEEN HAVING PROBLEMS WITH IT. RIGHT NOW ITS IN THE SHOP. I'VE TAKEN IT TOO TWO SHOP (BMW) BOTH SHOPS SAY I HAVE TO REPLACE THE ENGINE ALONG WITH THE OTHER PROBLEMS AM HAVING. THE FIRST SHOP SAYS IT WILL COST ME 10000.00 THE 7000.00. I BELIEVE THAT DEALER THAT SOLD ME THE WAS A BAD CAR. CANY PROVE IT. I WAS ON MY WAY TO THE SHOP WHEN THE VEHICLE STOPPED WORKING. WHAT LEGAL ACTION CAN I TAKE AN CAN I STOP PAYING ON THE VEHICLE. BECAUSE ITS NOT WORKING AN I'M NOT DRIVING IT.

THE DRIVER'S SIDE DOOR HANDLE AND/OR ACTUATOR FAILS AND DOES NOT OPEN FROM THE INSIDE WITHOUT PRESSING THE ELECTRIC BUTTON ON THE DASH TO UNLOCK ALL DOORS. UPON PULLING THE INSIDE DOOR HANDLE, THE DOOR LOCK PIN SLOWLY MOVES UP AND THEN RECEDES BACK DOWN INTO THE LOCK POSITION WHEN RELEASING THE HANDLE. IN AN EMERGENCY WHERE AN OCCUPANT WOULD NEED TO EXIT THE VEHICLE QUICKLY, OR WHERE THE ELECTRONICS HAVE FAILED IN THE CAR, THIS COULD PRESENT A SIGNIFICANT SAFETY HAZARD, ULTIMATELY TRAPPING AN OCCUPANT IN THE VEHICLE.

MY 2013 BMW HORN WENT OUT A WEEK AGO, I PAID ALMOST 300 DOLLARS TO HAVE IT FIX AND MY BRAKE FLUID CHANGED. A WEEK LATER MY HORN WENT OUT AGAIN ONCE MY DRIVER RESTRAINT SYSTEM LIGHT CAME ON. ONCE THIS LIGHT CAME ON MY CRUISE CONTROL BUTTON STOPPED WORKING AS WELL AS MY HORN. WHICH IS EVERYTHING CONNECTED TO THE STEERING WHEEL THIS COULD BE AN AIRBAG PROBLEM BMW HAS CALLED CERTAIN MODELS OF THESE CARS ON RECALL WHICH MINE DOESN'T FALL UNDER THIS RECALL. THIS ISSUE IS A COMMON ISSUE AMONG BMW 5 SERIES MODELS SHOULD BE ADDRESSED THESE ARE IMPORTANT SAFETY ISSUES.BMW TAKES NO RESPONSIBILITY FOR THEIR FAULTY WIRING, BAD AIRBAGS, OR ANY OTHER SAFETY ISSUES THAT ARE COMMON PROBLEMS AMONGST THEIR VEHICLES. MY VEHICLE IS A 2013 MODEL AND IT IS NOW 2017 PARTS THAT SHOULDN'T BE MALFUNCTIONING UNTIL 10 YEARS OR BETTER HAVE OCCURRED. DRIVER RESTRAINT ISSUES ARE SAFETY HAZARDS FAULTY WIRING IS A SAFETY HAZARD. THANKS FOR YOUR TIME.

VEHICLE PART # BMW 61319354047 WILL FAIL CAUSING ABS AND ALL AIRBAG SYSTEMS TO BE DISABLED. VEHICLES MANUFACTURED USING THIS ASSEMBLY OF POOR QUALITY CAN LEAD TO SERIOUS INJURY OR DEATH, FAILURE OF AIRBAGS,SEAT BELTS RESTRAIN & ABS SAFETY SYSTEMS, MAKING THE CAR UNSAFE FOR OPERATION UNDER ANY FEDERAL ROAD OR CONDITION. COMPLETE AIR BAG SYSTEM DISABLING

I HAVE AN ONGOING ISSUE WITH THE DRIVERS SIDE DOOR LOCK WHERE AT RANDOM TIMES (ABOUT 2X PER MONTH) THE DOORS MAKE A RATCHETING SOUND LIKE THE MOTOR IS TRYING TO LOCK AND UNLOCK DOOR IN VERY QUICK SEQUENCE. IT HAPPENS RIGHT AFTER I OPEN THE DOOR COMING INTO THE CAR FROM THE OUTSIDE. I UNLOCK VIA THE REMOTE WHEN THIS HAPPENS. I HAVE NOTICED THAT THE LOCK ON DOOR MOVES INTO A POSITION IT IS NOT SUPPOSED TO BE IN SO WHEN YOU CLOSE THE DOOR YOU CAN HEAR METAL ON METAL HITTING. FOR NOW THE DOOR SEEMS TO LOCK AND SECURE- I AM CONCERNED THIS WILL GET WORSE AND THE DOOR WILL NOT PROPERLY LOCK/ SECURE CAUSING THE DOOR TO COME OPEN WHILE DRIVING CAUSING HARM TO MYSELF OR TO OTHERS. I AM ATTACHING TWO PICTURES- ONE SHOWS THE LOCK AS NORMAL- THE OTHER SHOWS THE LOCK RIGHT AFTER THIS ISSUE HAPPENS WHERE THE WRONG POSITION OF THE LOCK CAN BE SEEN. I HAVE TAKEN THIS IN TO BMW MULTIPLE TIMES AND THEY CAN'T GET THE CAR TO PRODUCE THE ISSUE WHILE THERE AND SO THEY HAVE NOT BEEN ABLE TO RESOLVE. A SPECIALIST LOOKED AT THE CAR A THEY REPLACED AN ELECTRONIC BOARD THAT CONTROLS THE LOCKS BUT THE ISSUE CONTINUES. I AM FRUSTRATED AT THEIR LACK OF ABILITY OR INTEREST IN FINDING OUT WHAT IS HAPPENING OR RESOLVING THE ISSUE. THE ISSUE ABSOLUTELY DOES EXIST AND I AM CONCERNED FOR MY SAFETY. *TR