2014 BMW 528i Problems & Complaints

The contact owned a 2014 BMW 528i. The contact stated while driving at an undisclosed speed, the electrical discharge warning light illuminated and the contact noticed fire coming from the rear end of the vehicle. The fire department arrived on the scene and extinguished the fire. The vehicle was towed to a local tow yard. The vehicle was condemned as a total loss. The manufacturer was scheduled to perform an inspection of the vehicle. The contact was taken to the local medical center in a family member's vehicle. The contact sustained second-degree burns to his right ankle. The manufacturer was made aware of the failure, and a case was filed. There was an open recall NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System), however the contact was unaware of the recall notification. The failure mileage was approximately 54,283.

The contact owns a 2014 BMW 528I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue but was unable to confirm when parts would be available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2014 BMW 528I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the check engine warning light was illuminated. The contact stated that upon scanning the vehicle with a scanner, the contact retrieved DTC: P0597. The local dealer was contacted. The vehicle was diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 106,000. VIN tool confirms parts not available.

The contact owns a 2014 BMW 528I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, there was smoke coming from the engine. The check engine warning light was illuminated. The contact drove to the residence and turned off the vehicle. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000. VIN tool confirms parts not available.

The contact owns a 2014 BMW 528I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

While on [XXX] the car suddenly shows low engine oil. The car was driving from Fremont, CA to Los Angeles on Friday [XXX]. Then, coming back to Fremont, CA from LA on Sat. [XXX] It happened after [XXX] to [XXX] , warning light showed low engine oil. Stopped the car at safe place. Then, contacted the insurance to tow the car as well as my son to bring engine oil. After filled engine oil, then, warning light showed low coolant. Filled 3 gallons of water, but sooner later need to fill coolant again due to disappear. The car has been serviced by BMW Fremont, CA on Nov 30, 2024 with 87751 odometer. At the time of engine break down, odometer is about ~91,500 miles. Less than 4,000 miles driving, engine oil is gone somewhere. Based on initial assessment by mechanic, it needs to replace the engine. The car will be towed on June 19, 25 to the shop to repair. It is serious issues of safety and need your attention. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

HAD TO GET ENGINE SERVICED SEVERAL TIMES BEFORE I'VE RECEIVED TO RECALL LETTER. PAID OUT OF POCKET 4 TIMES FOR THE SAME ISSUE.

The manufacturer has failed or is unable to remedy this safety recall for your vehicle in a timely manner

The contact owns a 2014 BMW 528I. The contact stated that after starting the vehicle, there was smoke coming from the engine and a burning odor coming from the exhaust. The vehicle was taken to the dealer where it was diagnosed that the engine oil feed line had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 80,000.

2014 BMW 528i N20 engine failure at 70K miles. My wife was driving on a divided highway and had just tried to accelerate to change lanes. Without warning or any warning lights, the engine died and she was able to coast nearly off road. The car was locked into park and would not restart. This could have resulted in a serious accident as she was just off I-40 in Raleigh in very heavy traffic. Vehicle was towed to a BMW dealer where it was diagnosed as an internal engine failure and engine needed to be replaced. The car was previously serviced approximately 1600 miles prior. Upon searching, this is a known problem with numerous sudden failures. BMW settled a class action but our BMW isn't covered. There are several years of this engine still in service and likely pose a significant risk to occupants and other cars.

The contact owns a 2014 BMW 528i. The contact stated that while the vehicle was parked, the contact noticed water build-up in the driver's side headlight housing. The vehicle was taken to an independent mechanic, and the failure was confirmed. The contact was informed that the driver's side headlight housing needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The contact was advised to take the vehicle to the dealer for assistance. The contact was informed that, due to the water build-up, the damage had extended beyond the headlight housing. The vehicle was taken to the dealer; however, a diagnostic test was not performed. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 75,000.

Unknown

The contact owns a 2014 BMW 528I. The contact stated that the driver’s side daytime running light was inoperable due to water and condensation inside the light housing. The vehicle was taken to the local dealer who informed that the water build-up inside the light housing was a common issue, and that the housing needed to be replaced. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 70,000.

I purchased the used BMW from a very reputable dealership May 2021. Last week, I was driving the car and all of the dashboard lights went on suddenly. The car began to buck and I pulled over immediately. I had the car towed to the local BMW dealership. The service department informed me, the serpentine belt broke, wrapped around the crankshaft, and grinded into pieces. The pieced of the belt were sucked into the engine and caused the engine to seize. When researching this problem, because I never heard of it before, it seems it is a fairly common problem with BMW’s. The BMW dealership wanted $14,000 to insert a new engine. There is no way I can afford that, and if it is a known problem, why wasn’t there a recall? I contacted BMW customer service and they said there was nothing they can do to help me. I am stuck with a auto loan for $19,000 with monthly payments, and a car that doesn’t move. When I purchased the car last year, an extended warranty was around 8k because the car was older. This is exactly what happened to my car on this website: www.autoscopecarcare.com/bmw-forum/bmw-serpentine-belt-sucked-inside-engine/

AFTER PARKING THE CAR FOR EXTENDED TIME (>7HOURS), HOT WEATHER, STARTING THE CAR AND PUT IN REVERSE, BACK OUT SLOWLY THE ENGINE STALLS, TRANSMISSION FLIPS BY ITSELF TO NEUTRAL (N) AND A MESSAGE ON SCREEN STATING THAT TRANSMISSION IS NOT IN PARK, ...., THIS HAPPENED 3 TIMES IN THE LAST 2 WEEKS. HAPPENING EARLIER BUT WAS ONLY SHAKING WHEN REVERSING AND ENGINE STAYS ON. NOW GOT WORSE AND ENGINE STALLS. TOOK TO BMW DEALERS (TWO OF THEM) BOTH CLAIMED THEY COULDN'T RECREATE THE ISSUE BUT SAW IT BEFORE AND NO SOLUTION FROM BMW BUT TO WAIT 15 SECONDS AFTER STARTING THE CAR TO PUT IN REVERSE.

TL* THE CONTACT OWNS A 2014 BMW 528I. WHILE DRIVING APPROXIMATELY 15 MPH, A LOUD BANG WAS HEARD FROM THE FRONT END OF THE VEHICLE AND THE DRIVE TRAIN MALFUNCTION INDICATOR ILLUMINATED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND THE DRIVER NOTICED OIL FLOWING OUT OF THE VEHICLE. THE VEHICLE WAS TOWED TO OTTO'S BMW (610)-399-6800, LOCATED AT 1275 WILMINGTON PIKE, WESTCHESTER, PA) WHERE IT WAS DIAGNOSED THAT THE FRONT DRIVESHAFT DETACHED AND DAMAGED THE OIL PAN, PUMP, AND TRANSMISSION PAN. THE TECHNICIAN RECOMMENDED THAT THE ENGINE, FRONT DRIVESHAFT, AND TRANSMISSION PAN BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.

Electrical water pump cause car to catch fire. Car was on fire.

UNABLE TO EXIT VEHICLE ON DRIVER SIDE WHEN CAR IS STOPPED AND ENGINE IS OFF. ELECTRONIC DOOR LOCKS WON'T UNLOCK. HAD TO CLIMB OUT PASSENGER SIDE WHICH IS NOT EASY AT ALL. COULD BE A PROBLEM IF THERE WAS AN EMERGENCY AND ONE NEEDED TO EXIT THE VEHICLE QUICKLY. I COULD SEE SOMEONE BEING TRAPPED IF THEY COULD NOT PHYSICALLY GET OVER TO THE PASSENGER SIDE TO EXIT.

The contact owns a 2014 BMW 528I. The contact stated that the passenger’s side front and rear door lock actuators were malfunctioning. The contact stated that a passenger seated in the front seat can open the door from inside the vehicle, but while attempting to enter the vehicle from the outside using the door handle, the door failed to open. The contact stated that the rear passenger’s side door could not be opened from inside or outside the vehicle. The contact stated that there were no warning lights illuminated. Additionally, the contact stated that the door lock actuators were locking and unlocking independently. The contact stated the driver's side front and rear doors worked as needed. The contact stated that the key fob only operated the locking mechanism on the driver's side front and rear doors and was no longer locking or unlocking the passenger’s side front or rear doors. The contact had taken the vehicle to an independent mechanic and was referred to a dealer for assistance. The vehicle had not been diagnosed or repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 87,000.

Dear BMW Customer Service, I am writing to report a serious issue with my 2014 BMW xDrive 528i regarding the malfunction of the door locking system. Component/System Failure: Both the front and rear door actuators have failed simultaneously, causing the door locks to stop working. The door latches are non-functional and require immediate repair. The components are available for inspection upon request. Safety Risk: This malfunction compromises the security of the vehicle, posing a potential safety risk to myself and passengers, as the doors may not lock properly while driving or when parked. Confirmation of Problem: The issue has been inspected and confirmed by an independent repair shop, which diagnosed the door latches as defective and in urgent need of replacement. Manufacturer or Other Inspections: To date, the vehicle has not been inspected by BMW or any official representatives. I have not involved police or insurance representatives but would be willing to do so if necessary. Warning Signs: Prior to the failure, there were no warning lamps or messages displayed on the dashboard indicating a problem. The door lock malfunction occurred suddenly without prior symptoms. Through my research, I learned that similar door actuator issues are being addressed under a recall for newer BMW models. Given that my 2014 vehicle experiences the same problem, I am concerned it has not been included in this recall. I kindly request BMW’s guidance and support to resolve this matter promptly to ensure the safety and proper functioning of my vehicle. Thank you for your attention. I look forward to your prompt response.

The contact owns a 2014 BMW 528i. The contact stated that upon acceleration from a stop or after the vehicle was parked, the engine delayed 10 to 15 seconds before accelerating as needed. The contact stated that while driving at an undisclosed speed, the vehicle started to hesitate and then stalled. The check engine warning light was illuminated. The contact was able to restart the vehicle. The vehicle was taken to an independent mechanic where it was placed on a diagnostic machine and produced codes: 11A002 and 118401 and diagnosed that the high-pressure fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall and to contact the NHTSA Hotline. The failure mileage was approximately 135,700.

The contact owns a 2014 BMW 528I. The contact stated while driving approximately 40 MPH, the vehicle was decelerating independently. The contact stated that the vehicle failed to accelerate properly and was jerking while driving. The contact pulled to the side of the road safely. The check engine and fuel warning lights were illuminated. The vehicle was unable to restart and was towed to the local dealer and diagnosed with an electronic fuel pump control module failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage 113,000.

ON MY MORNING COMMUTE ON THE HIGHWAY (APPROX 70-75 MPH) I HEARD A LOUD BANG RIGHT ON TOP OF THE CAR, AS IF A CINDER BLOCK HAD BEEN DROPPED STRAIGHT FROM ABOVE. SHORTLY AFTER I HEARD GLASS SHARDS CRUMBLING AND THEN VISIBLY SAW THE SAME IMMEDIATELY AFTER. ONCE I PARKED, THE SUNROOF HAD COMPLETELY SHATTERED. NO EVIDENCE OF FALLEN DEBRIS OR EXTERNAL OBJECT WAS OBSERVED.

WHEN DRIVING ON FREEWAY, WITH A LOUD NOISE, THE SUN ROOF SHATTERED INTO PIECES. THE WEATHER OUT WAS LITTLE WARM BUT NOT HOT (THE OUTSIDE TEMPERATURE WILL BE AROUND 90 F). I AM DRIVING THE VEHICLE FROM MOUNTAIN VIEW AND HAVE BEEN DRIVING FOR ALMOST 45 MINS WITH MY A/C ON. I DIDNT NOTICE ANY PEBBLE OR OBJECT HITTING THE CAR. I PULLED TO THE SHOULDER AND DID A VISUAL INSPECTION AND FOUND ABSOLUTELY NOTHING HIT THE CAR/WIND SHIELD/OR BODY. THE SUNROOF JUST SHATTERED..I TOOK THE CAR TO THE DEALERSHIP AND THEY DENIED ANYTHING WRONG WITH SUN ROOF.

THE HEADREST ON THE DRIVER SIDE STOPS WORKING: IT STUCK IN THE UPPER POSITION AND CANNOT BE LOWERED.

WHILE DRIVING HOME FROM WORK I NOTICED A BURNING SMELL AND A FEW MINUTES LATER SAW SMOKE FROM THE PASSENGER SEAT AND A HOLE BURNT IN THE SEAT. THE DEALERSHIP SAYS THEY REPAIRED A CONNECTOR AND GIVES NO FURTHER DESCRIPTION. THIS REPAIR IS NOT DOCUMENTED ON THE RECEIPT AND THE DAMAGE TO THE SEAT HAS NOT BEEN REPAIRED AND THE SEAT COVER IS NOT AVAILABLE ACCORDING TO THE DEALER. I WILL HAVE TO WAIT POSSIBLY SEVERAL MONTHS FOR THE REPAIR TO BE COMPLETE. NO ONE WAS SITTING IN THE PASSENGER SEAT AND THE HEATED SEATS WERE NOT TURNED ON, HOWEVER, THIS COULD HAVE CAUSED SERIOUS BODILY HARM. *JS

Incident Description: This complaint concerns both the lack of navigation system support and the unresolved recall status for my 2014 BMW 5 Series. 1.Navigation System: BMW no longer supports map or system updates for this vehicle, and no hardware or retrofit upgrade is available. The outdated GPS system results in inaccurate directions, missing roads, and potentially unsafe routes. BMW dealerships confirm there are no solutions, creating a long-term safety hazard for owners who rely on navigation systems. 2.Recall Incomplete: I have an open recall on this vehicle, but BMW dealerships have only responded with vague statements such as, “it should be coming soon.” There has been no formal notification, letter, or resolution from BMW. This lack of transparency and urgency in addressing safety recalls is unacceptable. 3.Unethical Service Tactics: BMW dealerships are often more focused on convincing customers to upgrade their vehicle than resolving legitimate service issues. Staff push expensive services and frame them as “complaints” on invoices—using high-pressure tactics to imply serious mechanical threats unless those services are purchased. This raises concerns about ethics and misrepresentation. This experience is based on NY but all BMW dealership operate same way overpricing and if you tell them a BMW dealership gives you less than what is on their quote, they want them to show it to you , reflecting their unethical manner to overprice everything when it comes to service or selling. Safety Concern: The combination of an unsupported navigation system and delayed recall resolution undermines vehicle safety and consumer trust. BMW's conduct demonstrates a disregard for long-term customer support and safety compliance. Resolution Requested: •Require BMW to provide retrofit or updated navigation options. •Enforce clear timelines and communication for resolving recalls. •Investigate dealership practices that prioritize upselling over safety and truthfulness.

Subject: Complaint Regarding Transmission Malfunction and Potential Safety Hazard To Whom It May Concern, I am writing to formally lodge a complaint regarding a recurring issue with the transmission system of my vehicle. The vehicle has been displaying a transmission error code related to the shift pedal; however, no corresponding error message appears on the dashboard. This lack of clear diagnostic messaging significantly complicates the identification and resolution of the issue. The situation escalates in severity as the transmission malfunction light intermittently illuminates while driving. This behavior is alarming, as it poses a serious safety risk. The malfunction light often appears during traffic, raising concerns about the potential for stalling while the vehicle is in motion. Such an occurrence could lead to hazardous conditions for both the driver and surrounding traffic. I strongly urge the appropriate department to address this matter immediately. Given the critical nature of the transmission system, any malfunctions must be treated as safety-related defects. Please prioritize the investigation and resolution of this issue to ensure driver safety and vehicle reliability. I expect a prompt response outlining the steps being taken to rectify this situation and prevent further risks. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The Check engine light is displayed, a drivetrain malfunction message is being displayed and the engine's power output has been reduced The issue is diagnosed as turbocharger wastegate valve actuator I would like for BMW to extend the limited warranty for this issue to 2014 BMW 528i

Unknown

I parked my car in the garage and 15 minutes later my garage is up in flames.The fire department did an investigation then came to the conclusion that the fire started from my cars front passenger side headlamp area. Doing a little research I find out that I’m not the only one that has had that same expierence.

while driving on highway at 65 mph the vehicle electrical system began to go haywire and the power steering and brakes both stopped functioning making it impossible to control vehicle. I was nearly struck by several vehicles because of the suddenness of the shutdown. I was able to subsequently stop vehicle in the left lane without incident. Vehicle towed to BMW of Turnersville where diagnosis was faulty fuel pump !! Cost of repair $2,000..

El radiador Manguera de anticongelante

The contact owns a 2014 BMW 528i. The contact stated while driving 75 MPH, an 18-wheel semi-truck approached the vehicle closely and the contact attempted to honk the horn however, the horn failed to function. There was no warning light illuminated. The contact was able to veer to the side of the roadway. The vehicle was taken to an unknown dealer, where it was diagnosed that the driver's side air bag clockspring was faulty. The vehicle was not repaired. The manufacturer was notified of the failure but did not provide any assistance. The failure mileage was approximately 70,000.

Vehicle stalled while on highway

INTERIOR DOOR HANDLES ARE MELTING FROM SUN EXPOSURE. WHEN GRABBING BOTH THE DRIVER DOOR AND PASSENGER FRONT DOOR FROM THE INTERIOR, THE HANDLE IS MELTED, LEAVING A CRUMBLY AND GOOEY TAR ON YOUR HANDS. I'VE READ ONLINE THAT THIS HAS HAPPENED TO MANY BMW OWNERS.

GUIRO JOINT CRACKED AND WORN AFTER 25000 MILES AS STATED BY DEALERSHIP (SOUTH SHORE BMW HINGHAM). THIS SEEMS SUSPICIOUS AS THE CAR IS GARAGED AND RARELY DRIVEN AT HIGH SPEED. THANK YOU FOR YOUR HELP, IT'S REALLY APPRECIATED

TWO OF FOUR WHEELS ON THIS VEHICLE WERE FOUND TO BE CRACKED ON THE INBOARD FLANGE/BEAD SEAT AREA. THESE CRACKS WERE FOUND DURING A ROUTINE SERVICE FOR TIRE ROTATION. THERE WAS NO DEGRADATION IN THE VEHICLE'S HANDLING OR PERFORMANCE. I BOUGHT THIS CAR NEW IN JAN 2014, HAS 110K MILES AND IT HAS NEVER BEEN IN AN ACCIDENT. TIRES HAVE NEVER BEEN DAMAGED IN ANYWAY - WEAR OUT REPLACEMENTS ONLY.

THIS VEHICLE HAS AN ISSUE WITH THE DRIVER RESTRAINT SYSTEM IT HAS A MALFUNCTION WHERE IT WILL NOT DEPLOY. I HAVE NOTIFIES NOT ONLY THE DEALER WHERE THE VEHICLE WAS PURCHASED BUT ALSO THE BMW CUSTOMER RELATIONS

TL* THE CONTACT OWNS A 2014 BMW 528I. WHILE DRIVING 15 MPH, THE VEHICLE STALLED WITHOUT WARNING WHILE MAKING A LEFT TURN. THE VEHICLE DISPLAYED "STEERING DRIVE MODERATELY". THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 7,800.