1
Complaint Reported

Complaints by Component

UNKNOWN OR OTHER
1 complaint
"BMW Motorrad no longer offers repair manuals for our motorcycles" BMW Motorrad has stopped offering Motorcycle service Data to consumers/end users. This lack of service data creates a significant safety hazard to those that perform their own repairs & maintenance! From: Customer Service BMW Motorcycles Sent: Thursday, December 30, 2021 9:15 AM To: ME Subject: Your Motorrad Correspondence Dear X, Thanks for your reply. After further researching your request, BMW Motorrad no longer offers repair manuals for our motorcycles. However, you can be assured I’ve forwarded your concerns to the appropriate individuals for internal review. We're sorry for any disappointment this may cause. Should you need to contact BMW Motorrad Customer Relations and Services again, you can reach us at 1-800-831-1117 Monday through Thursday from 9:00 a.m. to 9:00 p.m. ET and Friday from 9:00 a.m. to 6:00 p.m. ET. Kind regards, BMW Motorrad USA Representative Original Message From: [ME] Sent: 12/27/2021 3:24 PM To: [email protected] Subject: Re: Your Motorrad Correspondence I have visited with my dealer regarding Factory Service Manual availability. That is how I learned that they are not available and hence my question to you. How/When service data be made available to consumers who need or wish to perform their own maintenance and repairs? Thank you. On Mon, Dec 27, 2021, 13:18 Customer Service BMW Motorcycles <[email protected]> wrote: Dear ME, Thanks for writing to BMW Motorrad USA regarding the service manual for your new 2021 BMW R 1200 GS Adventure and congratulations on your recent purchase! I appreciate your loyalty with us. I’d suggest speaking with the parts team at your local BMW Motorrad dealer, as they’d be in the best position to assist you with the service manual. For your reference, a list of our authorized dealers can be found on our website: www.bmwmotorcycles.com under the "Find a Dealer" link. BMW Motorrad USA Representative
Dec 30, 2021
4.6/5.0
41 reviews

Frequently Asked Questions

How many problems does the 2021 BMW R 1250 GS have?

The 2021 BMW R 1250 GS currently has 1 owner-reported complaint according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2021 BMW R 1250 GS?

The most common problems reported for the 2021 BMW R 1250 GS are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2021 BMW R 1250 GS problem data come from?

All problem and complaint data for the 2021 BMW R 1250 GS comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

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