2025 BMW X7 Problems

Complaints Reported

Complaints by Component

SERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL (ESC)

6 complaints

The contact's wife owns a 2025 BMW X7. The owner received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic). The contact had called several dealers to check for parts availability and was informed that parts were not yet available and that the manufacturer would mail another letter when parts became available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The owner had not experienced a failure.

Sep 05, 2025

The contact owns a 2025 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 ( ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The contact stated that several dealers were contacted and informed the contact that parts were no longer available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

Aug 28, 2025

The contact owns a 2025 BMX X7. The contact received notification of NHTSA Campaign Number: 24V104000 ( ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

Aug 19, 2025

The contact owns a 2025 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Jul 24, 2025

The contact owns a 2025 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Oct 31, 2024

+ 1 more complaint for this component

SERVICE BRAKES

4 complaints

To:BMW of North America, LLC Customer Relations & Services P.O. Box 1227 Westwood, NJ 07675 Subject: Request for Compensation Due to Prolonged Safety Recall – 2025 BMW X7 (VIN: [XXX] ) Dear BMW Customer Relations, I am writing to formally raise my concern regarding my 2025 BMW X7, which has been subject to an open safety recall since August 2024. It has now been over 13 months without a remedy from BMW. This vehicle was leased through BMW Financial Services with the intent of being used as part of my business operations. Due to the unresolved recall and the associated safety responsibility issues, the vehicle has been restricted from use and rendered inoperable for its intended purpose. Despite this, I continue to make full lease payments, which has placed an unnecessary financial burden on my business for an asset that cannot be utilized. Given the prolonged delay and the material impact on my business, I respectfully request that BMW provide appropriate financial relief or compensation, which may include: •A credit or reimbursement for lease payments made during the period of inoperability, •The option to terminate or exchange the lease without penalty. This situation has been ongoing for well over a year, and I believe BMW has a responsibility to ensure that customers — especially those who rely on their vehicles for business purposes — are not left bearing the cost of a vehicle that cannot be safely used. I appreciate your immediate attention to this matter and look forward to a fair resolution. Sincerely, INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Sep 08, 2025

The remedy isn’t available yet. It been a year.

May 02, 2025

We have had 2 incidents where the warning light illuminated then went away. When the defect was disclosed, BMW said that there was no fix. Because the defect relates to personal safety, we can no longer drive the vehicle, but BMW refuses to pay for a rental car, insisting that the car can be driven despite the danger of the brakes going out, and will not repurchase the vehicle under the Song-Beverly (Lemon Law) Act. It has been over 3 months that the vehicle has been unable to be used and there still is no fix, and considering the fact that this is a high end vehicle, and how BMW has responded, we are not willing to chance continuing to own this vehicle.

Jan 28, 2025

2025 BMW X7 xDrive40i (VIN [XXX] ) from United BMW on [XXX], and right away, I had issues with the brakes suddenly hard braking and engaging the parking brake in traffic flow. I later found out there's an active recall for the brake system failure from February 12, 2024, which was in place when I bought the car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Sep 16, 2024

SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

2 complaints

I am leasing a 2025 BMW X7 vin number ([XXX]) through BMW Financial Services. The vehicle has had an active federal safety recall since approximately February 2024, and as of today, the manufacturer has not provided a remedy to address the issue. The recall is listed on the NHTSA website but remains unresolved for over 17 months, despite my attempts to obtain information and updates from both the dealership and BMW directly. I believe this is a violation of my consumer rights under the New Jersey Consumer Fraud Act and breach of warranty, as the vehicle has a known safety defect that the manufacturer has failed to repair within a reasonable time. I am requesting assistance in: 1.Reaching a resolution with BMW to either terminate the lease without penalty, or 2.Compelling the manufacturer to provide an immediate remedy. This recall impacts the safety and use of the vehicle, and I am concerned for both my safety and the financial obligations tied to a defective product. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Aug 01, 2025

We have contacted the BMW Dealership several times with no response on the recall. The BMWX7 was purchased on 5/25/24 and due to the recall is unsafe to drive. We are frustrated with BMW and lack of response and fix for the problem as of 1/28/25. At present we have a very nice new car that is garaged and are unable to drive due to the liability of potential braking or lack of braking that could cause an accident and bodily harm. What recourse can you offer to encourage BMW to get the problem corrected? i.e., the braking system fixed.

Jan 28, 2025

EXTERIOR LIGHTING

2 complaints

My complaint mirrors NHTSA ID Number: 11619581. I recently upgraded from a BMW X5 to an X7 and noticed significant dark spots on the road, severely reducing visibility in those areas. The headlight casing appears to have a design flaw, creating these dark, nearly invisible patches directly in front of the car. As the vehicle moves, the car’s vertical motion causes these dark spots to shift up and down, which is highly distracting and hinders the driver’s focus. With 25 years of driving experience, I have never encountered headlights that produce such a disruptive effect. When using high beams, the dark spots are lightened but headlights projects a horizontal dark line across the road, further worsening the distraction. BMW offers no adjustment options to mitigate this issue.

Jun 21, 2025

1. Both right and left headlights have a defect with visible obstructions to the naked eye. This issue causes a portion of the road to be blacked out while driving. I took the car back to the dealership and they claim the lights are designed as intended. The lights are obstructed or improperly installed from the manufacturer and are not responding properly. 2. When the high beams are activated, a black horizontal line appears in the middle of the headlights while driving. The horizontal black line moves up and down while driving and there is no way to removed the black line.

Oct 13, 2024

BACK OVER PREVENTION

1 complaint

Vehicle Information: Make: BMW Model: X7 Year: [2025] VIN: [XXX] Component/System Involved: Parking Assistance / Automatic Parking System / Sensors Summary of the Issue (Complaint): On [XXX], while using the Parking Assistance feature on my father's BMW X7 (VIN: [XXX]), the vehicle malfunctioned and caused an accident inside our home driveway. While the system was guiding the vehicle into the garage—as it has successfully done many times before—it suddenly and erratically turned the steering wheel to the right, failed to stop, and struck another parked vehicle. There were no sensor warnings, no audible beeps, and the system did not engage the brakes to avoid the collision. My father was attentive and had to manually slam on the brakes, but the impact had already occurred. We reported the incident to our local BMW dealership and BMW North America. However, the response has been extremely unsatisfactory. A BMW engineer claimed the system was “working as intended,” even though the erratic behavior and failure to stop contradict that claim. Representatives implied the system requires full attentiveness, but my father was alert and monitoring the process. No one from BMW has taken responsibility, and they have refused to assist in repairing the vehicle damage caused by their system’s failure. This incident highlights a serious safety issue with BMW’s Parking Assistance system, which can misbehave even when used correctly and attentively. It poses a danger not just to property but potentially to people. I am filing this complaint in hopes that NHTSA investigates this matter further. Incident Type: Property Damage (No injuries) Location: Private residential garage Desired Action: Investigation into BMW’s Parking Assistance system functionality and accountability from the manufacturer for the damage caused by this failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Jul 09, 2025

Crash: 1

STEERING

1 complaint

BMW have designed the steering wheel adjustment with a feature that is a fundamental flaw and safety issue.They claim " to ease entering and exiting the vehicle, the steering wheel moves to the upper position - this is true and good. HOWEVER, THE DO NOT MENTION THE STEERING WHEEL ALSO RETRACTS INTO THE DASHBOARD TRAPPING THE DRIVERS LEGS UNDER THE STEERING WHEEL - THIS WOULD CAUSE A SERIOUS SAFETY ISSUE (POSSIBLY FATAL) FOR THE DRIVER TO EXIT THE VEHICLE IF INVOLVED IN AN ACCIDENT. This feature cannot be over-ridden and is activated as soon as the driver's door opens. I have contacted BMW Board of Directors and Senior Management and they refuse to change this feature. The retraction makes NO sense and benefits no-one and nothing. It is a design fault and dangerous. A simple two line code adjustment in their IDrive 8.5 Operating system would prevent the retraction and fix this issue. This could be down-loaded to vehicles in one of their next remote software upgrades. IGNORING SAFETY ISSUES PROVIDED BY THEIR CUSTOMERS IS NOT AN OPTION.

Jun 01, 2025

Carry Handle, Shell, Base,Chest Clip, Buckle, Harness

1 complaint

Product was recalled

Apr 14, 2025

ELECTRICAL SYSTEM,UNKNOWN OR OTHER

1 complaint

The vehicle is a 2025 BMW X7 M60i purchased in New Mexico on [XXX]. The car's emergency call system and navigation became disabled on [XXX] after taking the vehicle to a car wash. Subsequently the car was brought to the BMW dealer for repairs; however, the problem recurred after several days, dashboard now showing a traction control warning light. Since the initial malfunction on [XXX], this car has been taken to the dealer for repairs on at least 3 different occasions, they have not been able to fix the problem. The car has remained in their shop since 02/28/2025, BMW dealer informed us that they are waiting to receive a "battery"; however, supply issues are to blame according to them. To date, the have not provided us with a concrete timeline regarding repairs and no clear explanation about the issue. This malfunction has been extensively documented in internet forums and complains regarding the issue are abundant. BMW and their dealers are fully aware of the issue. Our local BMW dealer advised us to bring the car to their own car wash after the initial malfunction, they are aware of the well documented defect in the fin antenna housing/sealant. There is even an ongoing class action lawsuit regarding this problem: [XXX] A malfunction of the emergency call system is not just an inconvenience, the defect poses a danger to drivers and occupants of the Class Vehicles and others who share the road with them, as water infiltration could result in the failure of vital safety equipment. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Apr 03, 2025

LATCHES/LOCKS/LINKAGES

1 complaint

My finger was stuck between door by mistake and soft door close didnt stop closing the door it pressed my finger to a point where it was squeezed very badlly and there was blood in my finger nails

Nov 13, 2024

Injuries: 1

FORWARD COLLISION AVOIDANCE,LANE DEPARTURE

1 complaint

We have periodic driver assist faults coming up , started at 1700 and now has has 3400 miles on it, dealer still cannot fix and BMW either .

Oct 22, 2024

STRUCTURE,UNKNOWN OR OTHER

1 complaint

Subject: Request for Refund on Defective 2025 BMW X7 Hello, I hope this message finds you well. I am reaching out regarding ongoing issues with my 2025 BMW X7, which I purchased new. Shortly after purchase, I noticed that cavity fluid began leaking from all four doors and the tailgate. I contacted BMW, and they instructed me to take the vehicle to the service center at the dealership where I made the purchase. The dealership kept the car for 10 days, and when I picked it up, I noticed that the cavity fluid had damaged the paint on the bottom of the doors. I immediately brought this to the service representative’s attention, and they asked me to leave the vehicle again, sending it to the body shop for repairs. After 7 days, I collected the car, but unfortunately, within two weeks, the cavity fluid began leaking again in the same areas. I returned the vehicle to the service center for the third time, and as of today, it has been another 10 days without receiving the vehicle back. Given the persistent nature of this issue, I contacted BMW to request a return of the vehicle and a refund, but I have not had any success with this request. If I am unable to resolve this matter soon, I may need to consider hiring legal representation to pursue a solution. I would appreciate your prompt assistance in resolving this matter. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Oct 06, 2024

SUSPENSION,ELECTRICAL SYSTEM,ENGINE

1 complaint

A warning message appeared the following day after purchasing the car. The car stopped functioning while driving on the highway 70+ mph. The car started to shake violently and a-lot of alarms went off. I barely managed to pull over on the side of the interstate. I waited for 10 minutes before I could get the car to start again. I only had the car for 3 days. This problem persisted so I exchanged it for a different car. The X7 would turn off on its own and it kept doing the same thing putting me and my children in perilous situations. This message popped up multiple times before the car stopped functioning properly. “You can continue driving. Chasis function restricted. If the problem recurs, have it checked by your service center”. I did not feel safe in the vehicle especially with children in the car. I informed the dealership and sent them a picture of this warning and was told no one had heard of this warning. I was not able to take more pictures since I was on the interstate with heavy traffic. To avoid causing an accident, I was able to pull over safely by using my hazard ️ light signal. Again, this car is NOT safe and now my kids and I have PTSD whenever we hear a warning signal on any car. I feel my safety and that of my children were put at risk by the manufacturer and dealer because they sold me the car even though there was a recall and no X7 were being sold due to this. It is my opinion that the dealer was more concerned with meeting it’s sales goal rather than keeping consumer and drivers alike safe. I tried to cancel the contract with the dealership but I am still waiting on the manager to get back to me.

Sep 06, 2024

SEAT BELTS

1 complaint

The occupant sensing lights and seatbelt buckle indicator lights and associated alarm in case a person unbuckles while in motion are not present and not working for the third row of seats. The third row position indicators are not present in the dash where all other seat positions are. For all other seats the equivalent position turns green when buckled , and an alarm is triggered if the seatbelt is unbuckled. In my previous generation X7, this worked as intended with all 7 positions available on the display and all 7 positions with the alarms. I have asked BMW who said this is not present on this generation, but opened a repair engineering inquiry after evaluating other models of the same generation. I also consulted online BMW forums and this impacts all other X7’s of the same generation. For the alarm, I have tested by unbuckling both seatbelts while in motion, with seats occupied with a passenger, and no indicator or alarm was triggered while vehicle traveling above 30 MPH. I currently have the 6 occupant variant of the car.

Jul 28, 2024

⭐

4.4/5.0

87 reviews

Frequently Asked Questions

How many problems does the 2025 BMW X7 have?

The 2025 BMW X7 currently has 23 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2025 BMW X7?

The most common problems reported for the 2025 BMW X7 are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2025 BMW X7 problem data come from?

All problem and complaint data for the 2025 BMW X7 comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.