2009 BUICK Enclave Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
VIN Decoder
220
Complaints Reported
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Complaints by Component
STEERING
90 complaints
Every time I turn right my car turns off. I am able to restart after. I’ve taken it to several mechanic's and no one seems to know the issue. I’ve had my battery change circuits change a tune up and my gas filter changed and the car still doesn’t work.
Aug 15, 2025
The contact owns a 2009 Buick Enclave. The contact stated while reversing at 5 MPH, the steering wheel seized and was inoperable. The contact stated that the vehicle lost motive power. The contact was able to restart the vehicle and drive to his destination. The contact stated that the failure had occurred several times. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the steering wheel sensor needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 179,000.
Oct 20, 2023
While driving 65 mph on the hwy, in rush hour traffic my entire steering column came completely out and I lost control of my vehicle causing a 3 car wreck. The only indicator that something was wrong was that just prior to this happening the tilt on my steering wheel came undone 2 times and by the 3rd time when I pushed the wheel back up to lock it into place it came out entirely. There was no lights, no nothing. No tampering of any kind had ever been done to it whatsoever. And no one has looked at it since. It still falls randomly while driving. I have a picture taken about 5 minutes before this happened and one taken after the accident I will upload.
Dec 04, 2022
Having problems with the power steering, was a recall but was informed recall has expired. I didn’t purchase the vehicle until 2016, steering wheel is really tight, and going to cost thousands to fix, If this is a problem GM knew about they should at least be willing in some type of assistance to correct it.
Sep 01, 2022
IT WAS HARD TO STEER THE CAR AND TO TURN IT WAS VERY DIFFICULTY TO DO.
Jun 03, 2020
+ 85 more complaints for this component
ENGINE
13 complaints
My 2009 Buick Enclave CXL, VIN 5GAEV23D79J118427: Engine caught on fire during the time i was driving it. The car hesitated as if it was going to shut off then i saw smoke coming from underneath the front hood, I pulled to the side of the road and stopped the car and open the front hood, my engine was on fire. The fire was located on the passenger side of the car or the left side of the car if you were facing the front of the car. I tried to put the fire out, but the fire got out of control. I called 911 and the fire Department and Police arrived. My car was being repair due to the fire.
Jan 08, 2023
THE TIMING CHANGE IS LEAKING IT WAS FIXED BACK IN 2019 IT HASN'T EVEN BEEN A YEAR NOW SINCE I HAD IT AND IT'S LEAKING AGAIN I WAS DRIVING HOME WHEN I NOTICED A SMELL LIKE OIL BURNING AND WHEN I PARK THE VEHICLE IT STARTED LEAKING FROM THE FRONT OF THE VEHICLE WHERE THE TIMEING CHANGE IS HOUSED
Jul 07, 2020
TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. THE CONTACT STATED WHILE HIS WIFE WAS DRIVING UNKNOWN SPEED, WHEN SHE HEARD AN ABNORMAL NOISE AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE DRIVER WAS ABLE TO DRIVE A SHORT DISTANCE TO HER RESIDENCE. THE DRIVER STATED SMOKE WAS ENTERING THE VENT INSIDE THE CAB. THE DRIVER WAS ABLE TO EXIT THE VEHICLE SAFETY. A FIRE DEPARTMENT WAS CONTACT AND ARRIVED TO THE RESIDENCE AND WAS ABLE TO EXTINGUISH THE FIRE. THE CONTACT STATED THE VEHICLE SUSTAINED MAJOR DAMAGE IN THE FRONT OF THE VEHICLE. THE DRIVER CONTACTED 911 BUT POLICE DID NOT ARRIVE TO THE RESIDENCE. THE VEHICLE WAS NOT DRIVABLE. THE INSURANCE ADJUSTER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AS OF YET. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATE OF 77,000.
Jun 16, 2020
2009 BUICK ENCLAVE, STRETCHED TIMING CHAIN SO WHEN THIS CODE APPEARS YOUR CAR WILL DRIVE ROUGH AND OF COURSE THE CHECK ENGINE LIGHT COMES ON SO YOU LOSE YOUR REMOTE START. I HAVE REPLACED SENSOR AFTER SENSOR AS WELL, ALSO A MOTOR MOUNT. THE VEHICLE HAS NOW APPROACHED 150K MILES.
Oct 29, 2019
TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE DRIVING AT ABOUT 35 MPH, THE VEHICLE STALLED MAKING A TICKING NOISE. THE CONTACT PUT THE GEAR IN PARK AND RESTARTED THE VEHICLE AND DROVE HOME. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT A ROD IN THE MOTOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A LOCAL DEALER FOR A DIAGNOSIS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 162,000. THE VIN WAS NOT PROVIDED.
Aug 23, 2016
+ 8 more complaints for this component
ELECTRICAL SYSTEM
12 complaints
Odometer Fraud. The contact owns a 2009 Buick Enclave. The contact purchased the vehicle from a local used car dealer in April 2025. The contact stated that the odometer and the bill of sales indicated that the mileage was 133,000. The contact stated that while registering the vehicle with Carshield, the contact was informed that the mileage was reported in January 2025 at 163,000. The dealer was made aware of the issue.
Jul 09, 2025
The seat caught on fire. Origin of fire started in the seat according to fire officials.
May 21, 2023
WE REPLACED COIL 4 AND 2 BACK IN DEC 2015, THEN NUMBER 1 ON 10-30-2017, AND NOW THEY ARE STATING NUMBERS 3 AND 5 ARE BAD...IS THIS NORMAL? DO WE HAVE A DEFECTIVE CAR? ALL OF THE GM CARS WE HAVE OWNED, WE HAVE NEVER HAVE TO REPLACE 1 MUCH LESS 5!!
Feb 27, 2018
TWO MONTH OLD BATTERY WENT DEAD. DISCOVERED WATER SURROUNDING THE BATTERY AND SOAKED ALL UNDER CARPETING ON FLOOR BOARDS. WARRANTY IS EXPIRED AND SINCE I AM A WIDOW ON FIXED INCOME CAN NOT TAKE IT TO BUICK AS THEY CHARGE EXORBITANT PRICES FOR PROBLEMS THAT SHOULD BE COVERED AND NOT HAPPEN. AAA DRIVER SAID THERE APPEARS TO BE A SEAL SOMEPLACE NEAR BATTERY THAT HAS COME OFF LETTING WATER COME UP THROUGH THE UNDERSIDE AND COLLECT AROUND BATTERY .
Apr 22, 2017
MY BACK HATCH JUST STARTED OPENING ON ITS OWN. MOTOR IN THE LOCK KEEPS RUNNING. NOW MY DRIVER SIDE LOCK WON'T WORK. WHEN IN PARK, DOOR LOCK POPS UP BUT INSIDE HANDLE STILL LOCKED. NOW INDOOR LOCK BEING DIFFICULT. *TR
Apr 19, 2015
+ 7 more complaints for this component
POWER TRAIN
12 complaints
MY WIFE TOOK A TRIP TO SPRINGFIELD ILL. FROM PARIS MO. ON 5/5/21 SHE DROVE APPOX 50 MILES TOWARD SPRINGFIELD ON I72 E.HER TACHOMETER STARTED SHOOTING UP ABOUT 5-6 THOUSAND RPM AT 70MPH .HOT TRANSMISSION LIGHT CAME ON.I TOLD HER TO STOP AN LET IT COOL.THE LIGHT WENT OFF AND SHE PUT IT IN GEAR ONLY TO FIND SHE ONLY HAD LOW GEAR.WE TOOK IT TO S & K BUICK IN SPRINGFIELD ILL. WHERE THEY DIAGNOSED IT . THE WAVE PLATE IN THE TRANSMISSION HAD EXPLODED.WHEN WE EXPLAINED THIS VEHICLE ONLY HAS 52,000 MILES THEY OR GM WOULD DO NOTHING FOR US.WE FIND THAT RIDICULOUS.THEY ONLY USED THAT TRANSMISSION FOR 2 YEARS AND ABRUPTLY STOPPED USING IT.WE HAVE READ OF MANY OF THESE WITH THE SAME ISSUE ON THE INTERNET SITES. KNOW THEY WANT US TO PAY NEARLY $5000.00 TO REPLACE TRANSMISSION.ONCE AGAIN THIS VEHICLE ONLY HAS 52,000 ORIGINAL MILES IS GARAGE KEPT AND IS PAMPERED .THIS IN OUR MIND SHOULD BE A RECALL AND THEY SHOULD HAVE SOME RESPONSIBITY IN THIS ISSUE AT GENERAL MOTORS.ANY HELP WOULD BE APPRECIATED.ALSO WEDNESDAY 5/19/2021 THE DEALER WILL HAVE HAD THIS VEHICLE 2 WEEKS.ANOTHER JOKE.
May 16, 2021
TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. THE CONTACT STATED THAT UPON PLACING THE GEAR SHIFTER INTO PARK, THE VEHICLE REVERTED TO NEUTRAL WITH THE CIRCUIT RELAY WARNING MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. DUE TO THE FAILURE, THE CONTACT WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION AND WAS UNABLE TO RESTART THE VEHICLE. SHE ALSO MENTIONED THAT THE VEHICLE BEGAN TO ROLL AWAY AS THE FAILURE OCCURRED. THE CONTACT APPLIED THE PARKING BRAKE TO STOP THE VEHICLE. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 09V073000 (POWER TRAIN) HOWEVER, THE VEHICLE WAS NOT INCLUDED IN THE RECALL. NEITHER THE DEALER NOR THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Sep 23, 2020
DRIVING ON THE HIGHWAY THE RPMS STARTED RACING AND IT FELT LIKE THE TRANSMISSION WAS SLIPPING. WE STARTED LOSING POWER AND EVENTUALLY THE CAR WOULD NOT SHIFT OUT OF FIRST GEAR. CARMAX HAD A DEALERSHIP REPAIR THE TRANSMISSION. WE DON'T USE THIS VEHICLE OFTEN SO WHEN WE DRIVE IT SEVERAL MONTHS LATER IT SEEMED FINE INITIALLY THEN AFTER DRIVING IT A LITTLE MORE WE STARTED HAVING THE ENGINE LIGHT COME ON AND GETTING SEVERAL FAULT CODES AND VERY ROUGH SHIFTING AT LOWER SPEEDS 30-35 MPH. IN THE PROCESS OF TRYING TO GET THE ISSUE FIXED AGAIN.
Sep 21, 2018
WHEN DRIVING ON HIGHWAY BETWEEN 70 AND 75 MPH THE TRANSMISSION STARTS SLIPPING AND RPM JUMPS UP TO 4500. ALSO ENCOUNTER THE SAME PROBLEM ON LOCAL STREET DRIVING BETWEEN 30 AND 40 MPH, TRANSMISSION STARTS SLIPPING AND RPM RACES FROM ABOUT 1500 TO 2800. TOOK THE VEHICLE TO LOCAL BUICK DEALER. THEY STATED THERE IS RECALL ON THE TRANSMISSION FOR THAT YEAR BUT NOT THIS PARTICULAR VIN. THIS IS DANGEROUS AS THE LOSS IN POWER ALMOST RESULTED IN ME BEING REAR ENDED A COUPLE OF TIMES.
Apr 11, 2018
TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. AFTER THE VEHICLE WAS PLACED IN PARK, THE CONTACT EXITED THE VEHICLE AND HEARD AN ABNORMAL NOISE. THE VEHICLE ROLLED BACK TOWARDS THE WOODS. THE CONTACT CALLED SOUTHTOWNE CHEVROLET (695 BULLSBORO DR, NEWNAN, GA 30265) AND WAS INFORMED OF A RECALL. THE VEHICLE WAS TOWED TO SOUTHTOWNE CHEVROLET WHERE IT WAS DIAGNOSED THAT THE GEAR SHIFTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
Dec 19, 2017
+ 7 more complaints for this component
UNKNOWN OR OTHER
10 complaints
REAR DOOR LIFTGATE, CLOSES SUDDENLY HARD WHEN TRYING TO OPEN AT ALL TIMES.
Dec 04, 2019
11/28/2018 I AUTHORIZED LEITH BUICK GMC TRUCK INC TO REPAIR CYLINDER #2 AND #4 ENGINE COILS AND SPARK PLUGS. 3/3/2019 #2 CYLINDER BEGAN MISFIRING. 3/7/2019 REPLACED THE ENGINE COIL AND FOUND THAT PART DID NOT MATCH MY INVOICE. 4/10/2019 TOOK OFF #4 AND FOUND IT DID NOT MATCH MY INVOICE. THEY CHARGED ME FOR EITHER FAULTY PARTS OR WORK THEY DID NOT DO.
Jul 23, 2019
WHEN CAR IS IN DRIVE, SITTING ON A HILL OR INCLINE, THE VEHICLE DRIFTS BACKWARDS UNLESS YOU HOLD THE BRAKE PEDAL OR ACCEL UP THE INCLINE. THE VEHICLE WILL NOT HOLD ON A HILL WITHOUT BRAKE ASSIST.
Oct 05, 2018
THE TRANSMISSION AND TOURCH CONVERTER SHUTTERS AND THE RPM' ACCELLS AT. SOMETIMES IT DIES. IT GOES TO UP IN RPM. THE CAR SHUTTERS AND SHAKES. REAR HATCH WILL CLOSE ON ITS OWN WHILE YOUR UNDER IT.
Feb 08, 2018
I RECEIVED A RECALL NOTICE REGARDING MY POWER LIFT GATE. I TOOK IT TO SEELYE OF SOUTH HAVEN IN SOUTH HAVEN MI. TWICE. THE FIRST TIME THEY SAID IT WAS WORKING PROPERLY. THEN ON 9/26, THEY SAID IT WAS NOT THE PROP ROD. WHICH I CAN TELL YOU THE ROD MOVES ALOT WHEN I MANUALLY OPEN MY HATCH. I CAN NOT USE MY KEY FAB OR BUTTON TO OPEN MY HATCH. I HAVE TO MANUALLY OPEN IT AND SHUT IT. I FEEL THAT IF MY HATCH AS AN ISSUE THAT IS UNSAFE UNDER ANY TYPE OF RECALL IT SHOULD BE COVERED WITH NO EXPENSE TO ME. SEELYE'S TRIED TO CHARGE ME A DIAGNOSTIC FEE ALSO WHEN I THOUGHT THIS WAS A WARRANTY ISSUE. I LOVE MY BUICK BUT THIS IS CRAZY.
Sep 27, 2016
+ 5 more complaints for this component
STRUCTURE
7 complaints
The contact owns a 2009 Buick Enclave. The contact stated upon pressing the liftgate power button to open the liftgate, the liftgate partially opened and rapidly closed on her. The contact's husband who was standing nearby, held the liftgate manually until she was able to remove herself out of the path of the liftgate. The contact stated that the failure had been reoccurring and she had to manually open and hold the liftgate open. The contact stated that the software update for the power liftgate actuator motor control unit was previously completed under NHTSA Campaign Number: 15V415000 (Structure) which she associated to the failure. The local dealer was contacted and an appointment was scheduled for repair. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as the recall had been closed. A case was opened. The failure mileage was approximately 42,000.
Apr 25, 2022
TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. THE CONTACT STATED THAT THE LIFT GATE DID NOT MANUALLY CLOSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Oct 30, 2015
TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. WHILE THE VEHICLE WAS PARKED, THE LIFTGATE DOOR WAS OPENED AND THE DOOR INDEPENDENTLY SHUT WITH FORCE. THE CONTACT STATED THAT THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 31,500.
Oct 19, 2015
TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. THE CONTACT STATED THAT THE LIFTGATE WOULD INTERMITTENTLY CLOSE WHEN IT WAS NOT OPERATED MANUALLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 77,000.
Oct 13, 2015
2009 BUICK ENCLAVE. CONSUMER WRITES IN REGARDS TO POWER LIFTGATE MALFUNCTION. *SMD THE CONSUMER STATED THE POWER LIFTGATE MALFUNCTIONED AND INJURED HER HUSBAND IN APRIL 2013. THE CONSUMER STATED HER HUSBAND PLANNED TO REMOVE SOME ITEMS FROM THE VEHICLE. AS SHE PUSHED THE POWER BUTTON, THE LIFTGATE BEGAN TO OPEN AS USUAL. WHEN IT REACHED THE TOP, HER HUSBAND STARTED TO REACH FOR THE ITEMS. WITHOUT WARNING, THE VERY HEAVY LIFTGATE DROPPED ABOUT 18-24 INCHES, HITTING HIM ON THE FOREHEAD AND CUTTING A PERFECT V WHICH MATCHED THE DESIGN OF THE LATCH. HE WAS KNOCKED TO THE GROUND WITH BLOOD POURING FROM THE GASH IN HIS HEAD. THE NEXT DAY, THE VEHICLE WAS TAKEN TO THE DEALER, WHERE THE STRUTS WERE REPLACED.
May 22, 2013
+ 2 more complaints for this component
VEHICLE SPEED CONTROL
6 complaints
CAR ACCELERATED ON IT'S OWN DURING HIGHWAY SPEEDS. WAS TRAVELING ON A 2 LANE HIGHWAY IN THE DESERT AT 70 MPH IN #1 LANE, ATTEMPTING TO PASS A SEMI TRUCK, WENT TO THE #2 LANE INCREASED SPEED UP TO 75, LET OFF GAS ONCE I WAS BACK IN #1 LANE AND MY CAR WAS AT 5 RPM WHEN TYPICALLY IT'S AT 2 RPM OR LESS. MY CAR WAS INCREASING SPEED ON IT'S OWN & THE BRAKE HAD NO POWER. I USED MY OTHER FOOT TO KICK UP THE GAS PEDAL AND I WAS ABLE TO CONTROL MY SPEED AGAIN. VERY SCARY SITUATION. NO WARNING LIGHTS NOR CODES TO INDICATE PROBLEM. HAD MY CRUISE CONTROL TURNED OFF AT THAT TIME. CONTACTED BUICK,EXPLAINED WHAT HAPPEN, THEY GAVE ME A CASE REF# AND WILL BE TOWING IT TO THE BUICK SERVICE TO HAVE THEM LOOK AT IT. I HAVE BEEN IN A CAR WHEN I LOST POWER, BUT NEVER LOST CONTROL OF THE THROTTLE BEING IN FULL POWER. LUCKY TO BE ALIVE TO TELL MY STORY AND GRATEFUL I DIDN'T KILL OR HURT ANYONE ON MY PATH. HOPING BUICK FIXES THIS ISSUE SO NO ONE HAS TO BE IN A DANGEROUS SITUATION.
Dec 22, 2018
TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE FROM A STOP SIGN, THE ACCELERATOR PEDAL FAILED TO RESPOND. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO HIS RESIDENT. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
Jun 19, 2017
TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. WHILE DRIVING APPROXIMATELY 70 MPH, THE RPMS BEGAN TO DECREASE WITHOUT WARNING AND THE ACCELERATOR PEDAL FAILED, WHEN DEPRESSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 133,000.
Dec 08, 2016
TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS STOPPED IN TRAFFIC , THE ACCELERATOR PEDAL WAS DEPRESSED AND FAILED TO OPERATE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
May 13, 2016
MY CAT KEPT GOING EVEN AFTER I STOOD ON THE BRAKES WITH MY WHOLE WEIGHT SEVERAL TIMES. I THEN PUT IT IN NEUTRAL. THE MOTOR RACED BUT EVENTUALLY SLOWED. THIS HAPPENED SEVERAL YEARS AGO AND THE DEALER BLAMED IT ON "FLOOR MATS". I BURNED UP MY BRAKES & TIRED TODAY. IT WAS NOT "MATS". MY PHONE IS 858.945.2713 BUT I CANNOT GET THAT PHONE ACCEPTED.
Jan 14, 2016
+ 1 more complaint for this component
AIR BAGS
6 complaints
I KEEP GETTING A MESSAGE THAT SAYS SERVICE AIR BAG. MY LOCAL DEALER SAYS THAT THEY HAVE A SERVICE BULLETIN THAT SAYS THERE IS A FAULTY SENSOR & THE FIX IS TO HAVE THEIR ELECTRICIAN HARD WIRE THE PROBLEM. ($550.00 MY COST) I ASKED WHAT IF NOT FIXED, SAID THAT FRONT COLLISION THE AIRBAG WOULD NOT DEPLOY. TO ME THIS IS A HUGE SAFETY ISSUE & SHOULD NOT BE MY PROBLEM TO REPAIR.
Sep 24, 2018
MY SERVICE AIR BAG LIGHT CAME ON FOR NO APPARENT REASON, AFTER MY FRIEND AND I RE-ENTERED THE VEHICLE WHILE ON A DAY OUTING. I BELIEVE IT TO BE FOR THE PASSENGER SEAT, BECAUSE THE PASSENGER AIR BAG DASH LIGHT WILL NOT ILLUMINATE TO ON WHEN A PASSENGER IS SEATED IN IT. WORRIED THAT IT MAY BE FOR THE WHOLE AIR BAG SYSTEM. WHEN I CALLED MY DEALERSHIP AFTER READING ABOUT THE RECALL, THERE RESPONSE WAS UNFORTUNATELY YOUR CAR IS NOT COVERED. I DON'T UNDERSTAND WHY? THEY SAID THE SAME THING WHEN THE POWER STEERING PUMP WENT OUT ON IT & I PAID SEPARATE FOR A DIAGNOSTICS,WHICH THEY SENT ME DOWN THE ROAD, WHICH IS 125 MILES ONE WAY FROM THE DEALERSHIP. ONLY TO RETURN A WEEK LATER AND HAVE IS REPLACED.
Mar 02, 2016
WE HAVE A RECALL 14187 FROM BUICK. THIS RECALL HAS BEEN IN EFFECT FOR FEW MONTH. WE HAVE CONTACTED OUR DEALER JONES MOTOR IN SAVANNAH, TN. THEY HAVE BEEN UNABLE TO GET THE PARTS FROM BUICK TO REPAIR OUR CAR. *TR
Jul 17, 2014
TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. THE CONTACT RECEIVED NHTSA CAMPAIGN ID NUMBER: 14V118000 (AIR BAG). THE CONTACT STATED THAT THE PART WAS UNAVAILABLE AS A RESULT THE REMEDY WAS UNABLE TO BE PERFORMED. THE MANUFACTURER ISSUED A NOTIFICATION LETTER STATING THAT THE PART WAS AVAILABLE HOWEVER, THE DEALER DID NOT HAVE PARTS AVAILABLE TO PERFORM THE REMEDY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Jun 18, 2014
TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. THE CONTACT STATED THAT THE SERVICE AIR BAG LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON NUMEROUS OCCASIONS, WHERE THE AIR BAG SENSOR WAS REPLACED SEVERAL TIMES. THE FAILURE CONTINUED. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE 53,000.
Aug 18, 2011
+ 1 more complaint for this component
STEERING,POWER TRAIN
5 complaints
CAR LOST POWER STEERING AT LOW SPEED WHEN MAKING TURNS.
Apr 19, 2016
I HAD TAKEN THE CAR TO BUICK DEALER FOR AN OIL CHANGE. I ASKED THEM TO CHECK IF THEY SAW A POSSIBLE OIL LEAK BECAUSE I SAW A FEW SPOTS IN THE GARAGE. THEY SAID THERE WAS A LEAK FROM A RUBBER BEARING AND THE COST TO FIX THAT WAS 2700. TOOL THE CAR SEARS TO HAVE THEM DOUBLE CHECK. SEARS SAID THERE WAS NOT LEAK. THERE WAS RESIDUAL OIL FROM OIL CHANGE. THIS WAS ON 06/20. CHECKED EVERY DAY AFTER THAT TO SEE IF THE OIL LEAKED AGAIN AND IT DID NOT. ON 06/28, WHILE COMING HOME WITH MY KIDS, HEAR SUDDEN NOISE, AND IN A FEW SECONDS SMOKE COMING OUT FROM LEFT FRONT SIDE OF THE CAR...LOT OF SMOKE. GOT THE KIDS AND DOG OUT SAFELY. TRIED TO TURN OFF THE CAR...I HAD THE KEY OUT BUT THE CAR WAS STILL ON. IT JUST WOULD NOT TURN OFF. TRIED TAKING IT OUR OF THE GARAGE AND THE STEERING WOULD NOT TURN. SOMEHOW GOT THE CAR ON THE CURB AND AFTER TRYING A FEW TIME, THE CAR DID TURN OFF. NOTICED ALL THE COOLANT HAD FLUSHED ON THE FLOOR. GOT IT TOWED TO THE DEALER. DEALER SAID POWER STEERING GEAR AND POWER STEERING PUMP BURNED AND NEEDS REPLACEMENT. ALSO SAID IT WAS BECAUSE OF A MINOR OIL LEAK THAT WAS UNDER THE ENGINE THAT CAUSED IT. COOLANT FLUSHING WAS COVERED AND GM WILL PAY FOR THE FIX BUT I WILL NEED TO PAY 2500 FOR THE STEERING GEAR AND PUMP REPLACEMENT. THIS COULD HAVE BEEN A DISASTER AND LIFE THREATENING IF IT HAD HAPPENED AT HIGH SPEED. GM LEAST CONCERNED ABOUT IT AND NOT SUPPORTIVE OR STANDING BEHIND THEIR CARS. I HAVE ONLY 36K MILES ON IT AND WOULD NOT HAVE EXPECTED SOMETHING LIKE THIS. I READ ON SOME FORUMS WHERE A LOT OF PEOPLE HAVE HAD SIMILAR ISSUES. FOR THE SAFETY OF OTHER BUICK ENCLAVE HOLDERS, I PLEASE REQUEST YOU TO HAVE BUICK ACT ON THIS AND SEND A RECALL.
Jun 30, 2015
MY DEALERSHIP IDENTIFIED A SIGNIFICANT PROBLEM WITH THE POWER STEERING GEAR ON MY VEHICLE THAT CONSTITUTED A SIGNIFICANT SAFETY ISSUE. HAD IT NOT BEEN CAUGHT, MY POWER STEERING INEVITABLE WOULD HAVE FAILED WHILE DRIVING AND RESULTED IN A CRASH. I WAS ALSO ADVISED BY THE DEALER AND HAVE LEARNED THROUGH RESEARCH THAT THIS IS A VERY COMMON PROBLEM AFFECTING BUICK ENCLAVES AND OTHER SIMILAR GM SUVS AND CROSSOVERS. THE REPAIR WORK TO CORRECT THIS MANUFACTURER DEFECT IS OVER $1500 AND CONVENIENTLY NOT COVERED BY WARRANTY. THIS IS A SIGNIFICANT AND UNACCEPTABLE ISSUE AND SHOULD RESULT IN A RECALL OF ALL AFFECTED VEHICLES AND REIMBURSEMENT OF REPAIR COSTS TO AFFECTED OWNERS. *TR
Mar 20, 2015
IN AUGUST OF 2014, AROUND 60K MILES, I NOTICED A MOAN WHEN I STEERED AS WELL AS A "KNOCK" THAT I HAD HEARD PREVIOUSLY AND TAKEN INTO THE DEALERSHIP UNDER WARRANTY (THEY SAID IT WAS A TIRE ROD; CLEARLY IT WAS NOT). I WAS AWARE THE MOAN MAY BE MY POWER STEERING PUMP, SO I BROUGHT IT IN FOR DIAGNOSTIC APPOINTMENT TO A LOCAL REPAIR SHOP. NOT ONLY DID I FIND MY POWER STEERING PUMP NEEDED REPLACEMENT, BUT THAT WAS THE CAUSE AND EFFECT OF A MUCH LARGE ISSUE- MY STEERING RACK WAS LOOSE, AND WAS DISENGAGING FROM THE MOUNT, WHICH IN TURN, CAUSED THE CORRUPTION OF MY POWER STEERING PUMP. I WAS TOLD IT WAS WORSENING VERY QUICKLY AND IF I LOST MY STEERING RACK FROM THE MOUNT, I COULD LOSE STEERING, WHICH COULD RESULT IN A CRASH. I WAS INFORMED THIS TYPE OF REPAIR IS HIGHLY UNUSUAL FOR A CAR THIS NEW, WITH NO ACCIDENT HISTORY, AND OTHERWISE IN EXCELLENT CONDITION, AND IS LIKELY AN "ENGINEERING ISSUE." I AM APPALLED AT NOT ONLY THE PRICE OF THESE REPAIRS WHICH I PAID OUT OF POCKET ($1,968.51), BUT AFTER SOME RESEARCH, HOW COMMON THIS PARTICULAR PROBLEM IS WITH 2008 & 2009 BUICK ENCLAVES, ESPECIALLY AROUND 60K MILES. THE MILEAGE ON MY VEHICLE NOW IS 65,342. *JS
Dec 01, 2014
I TOOK MY CAR IN TO BE FIXED AGAIN. I NEEDED THE RUNNING LIGHTS AND A HESITATION IN THE CAR FIXED. SO THEY FIXED THE PROBLEMS, BUT WHEN THEY WENT TO TEST DRIVE IT THE POWER STEERING FAILED. NOW THE POWER STEERING NEEDS TO BE REPLACED. IT SEEMS THIS CAR IS NEEDS TO BE FIXED ALL THE TIME. I HAVE HAD A LOT OF CARS AND THIS IS THE MOST I HAVE EVER HAD PROBLEMS WITH A CAR. IT REALLY SCARES ME THAT THIS CAN BE FIXED BUT WILL MOST LIKELY FAIL AGAIN DUE TO THE PROBLEMS WITH GM'S STEERING. *TR
Dec 01, 2013
SEAT BELTS
4 complaints
I attempted to put my seatbelt on the cable that attaches the seatbelt to the vehicle broke. If this had failed during an accident, my seatbelt would have failed. I have contacted GMC regarding the issue. They advised me that there was an extended warranty for this item but it has since expired on my vehicle. They are not willing to fix even though it is a big safety concern.
Jun 12, 2021
2 REAR SEAT BELTS WILL NOT LATCH. MAJOR SAFETY CONCERN AS WE USE THESE SEATS.
Feb 12, 2020
TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. THE CONTACT STATED THAT THE THIRD ROW REAR PASSENGER SIDE SEATBELT FAILED TO RETRACT AND THE SEATBELT HAD TO BE CUT. THE CONTACT MENTIONED THAT DUE TO THE FAILURE THE PASSENGER SUSTAINED AN ABRASION ACROSS THE CHEST. THE VEHICLE WAS TO BE TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION, DIAGNOSIS AND REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,500.
Jul 21, 2014
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
Apr 30, 2014
ENGINE AND ENGINE COOLING
4 complaints
HAVING A PROBLEM WITH COOLANT LEAKING OUT WATER PUMP. IT DOESN'T DO IT ALL THE TIME. BUT I DID FIND THAT THERE WAS A RECALL ABOUT A BAD SEAL IN THE WATER PUMP THAT CAUSES THIS PROBLEM. NOT SURE IF MY VEHICLE IS ASSOCIATED WITH IT BUT WORRIED THAT IT MAY CAUSE FIRE OR CAUSE VEHICLE TO OVER HEAT. *TR
Oct 06, 2014
PURCHASED 2009 BUICK ENCLAVE NEW IN APRIL 2009. TAKING IT TO THE DEALER FOR THE THIRD TIME IN A WEEK FOR THE STEADY MALFUNCTION INDICATOR LIGHT (AKA CHECK ENGINE LIGHT). FIRST VISIT (WEDNESDAY) REVEALED PISTONS MISFIRING. APPROXIMATE COST - $400. SECOND VISIT (FRIDAY) DID NOT REVEAL ANYTHING. DEALER STATED THAT WHEN THE MIL WAS 'FIXED' ON TUESDAY, IT PROBABLY TRIGGERED SOMETHING TO MAKE THE MIL GO OFF FOR NO REASON. OR, IT COULD BE A REAL PROBLEM THAT WILL ONLY BE REVEALED AFTER THE MIL IS RESET. IF THE MIL DOES COME BACK ON, IT'S PROBABLY THE CATALYTIC CONVERTER - WHICH WILL COST ALMOST $600 FOR THE PART AND $400 PLUS FOR THE LABOR. MIL CAME BACK ON FRIDAY EVENING. THIRD VISIT IS TOMORROW AND I SHUDDER TO THINK WHAT WILL HAPPEN. AFTER RESEARCHING ONLINE, IT APPEARS MANY ENCLAVE OWNERS HAVE EXPERIENCED PROBLEMS WITH THE MIL. VERY COSTLY PROBLEMS. HAVE HAD THE SAME PROBLEMS THAT OTHERS HAVE EXPERIENCED - TIMING CHANGE, BATTER REPLACED AT AN UNUSUALLY SHORT PERIOD OF TIME AFTER PURCHASING VEHICLE, POWER STEERING, MEMORY SEAT MOTOR BLEW, PEELING PAINT FROM A/C AND RADIO BUTTONS AND OTHER BUTTONS, ETC. REALLY ENJOYED THE ENCLAVE BUT STARTING TO REGRET THIS PURCHASE AS IT IS ONLY 5 YEARS OLD. SOME OF THESE PROBLEMS SHOULD HAVE BEEN RECALLS AND NO COST TO CONSUMER. *TR
Mar 17, 2014
ENGINE COIL MISFIRES RESULTING IN HESITATION WHEN ACCELERATING. *TR
Dec 11, 2013
THE CHECK ENGINE LIGHT CAME ON. I TOOK THE VEHICLE TO THE DEALER AND IT WAS DIAGNOSED AS A "STRETCHED" TIMING CHAIN. THE VEHICLE WAS UNDER WARRANTY AND THE DEALER REPLACED THE TIMING CHAIN. THE VEHICLE ONLY HAD 30,000 MILES WHEN THE PROBLEM AROSE. *TR
Aug 03, 2010
SUSPENSION,POWER TRAIN,ENGINE
3 complaints
WE PURCHASED A 2009 GMC BUICK ENCLAVE FROM GILLIE HYDE USED CARS IN GLASGOW, KY ON 3-15-19. IMMEDIATELY UPON DRIVING THE VEHICLE HOME, WE NOTED THAT THE VEHICLE SHOOK WHEN ACCELERATING. WE IMMEDIATELY TOOK TO OUR MECHANIC WHO NOTED THE TRANSMISSION ISSUE AND WE RESEARCHED THE VEHICLE AND FOUND THAT THERE WAS A RECALL ON THE VEHICLE WITH AN EXTENDED WARRANTY TO THE TRANSMISSION AS WELL AS THE TIMING AS WELL AS THE REAR TAILGATE FALLING AFTER AUTOMATICALLY OPENING. NONE OF THESE ITEMS WERE LISTED. HTTPS://WWW.CONSUMERREPORTS.ORG/CARS/BUICK/ENCLAVE/2009/RELIABILITY#RECALLS THE RECALLS WERE NOT NOTED ON THE CARFAX PROVIDED BY THE DEALERSHIP. WE FEEL AS THOUGH WE HAVE BEEN MISLEAD AND COMPLETELY LIED TO ABOUT THIS VEHICLE. THE VEHICLE SHAKES BAD. WE HAD TRANSMISSION FLUID CHANGED, OIL CHANGED AND STILL SHAKES. GM KNEW OF THE SHAKING RESULTING FROM THE TIMING CHAIN STRETCHING AND OUR DEALER DID NOT INFORM US OF THIS (EVEN WHEN THEY HAD ANOTHER ENCLAVE ON THE LOT WITH THIS ISSUE AND TOLD US NOT TO BUY IT). GM CONTINUED TO MANUFACTURE THIS ENGINE AND FINALLY ISSUED AN EXTENDED WARRANTY: IN NOVEMBER 2012, GM RELEASED A SPECIAL COVERAGE ADJUSTMENT (#11340C) FOR TIMING CHAIN WEAR IN 2.8L AND 3.6L V6 ENGINES (LP1/LY7/LLT).
Mar 29, 2019
CHECK ENGINE LIGHT ON WITH REDUCED ENGINE POWER MESSAGE. ALSO DISPLAY AC OFF MESSAGE AND OVERHEAT MESSAGE. VEHICLE TOWED. PRESSURE TESTED SYSTEM FOUND WATER PUMP LEAKING. REMOVED AND REPLACED WATER PUMP. FRONT TIMING COVER LEAKING. REMOVED FRONT ENGINE COVER AND RESEALED. FOUND BOTH FRONT STRUTS LEAKING. REMOVED AND REPLACED FRONT STRUTS.
Jan 06, 2016
VEHICLE TRANSMISSION EITHER, SLIPS, DOESN'T SHIFT OR SHIFTS ERRATICALLY. THE ENGINE MISFIRES AT TIMES. STEERING ISSUES. NAVIGATION SYSTEM ISSUES, STRUT FAILURE, HEATED SEAT FAILURE. *TR ## VIN FAILED ##
Mar 21, 2013
SERVICE BRAKES, HYDRAULIC
3 complaints
2009 BUICK ENCLAVE EXPERIENCED NOISY BRAKES WITH ONLY 16,000 MILES. GMC COULDN'T DIAGNOSE THE PROBLEM SO THE BRAKES AND ROTORS WERE REPLACED. 7 MONTHS LATER THE SAME CAR WITH 26,000 MILES HAD HEAVY BRAKE PULSATING UNDER NORMAL BRAKING CONDITIONS. GMC HAD TO TURN THE FRONT ROTORS AGAIN DUE TO EXCESSIVE HEAT AND BURN SPOTS WHICH CAUSED WARPING OF THE ROTORS. GMC SAYS THIS REPAIR DOESN'T FALL UNDER WARRANTY SINCE THE BRAKES AND ROTORS WERE REPLACED ONE TIME PRIOR; HOWEVER, THEY ARE MISSING THE POINT IN THAT THIS ISN'T A BRAKE PAD ISSUE NOR IS IT DUE TO EXCESSIVE BRAKING. THIS IS A PROBLEM WITH THE ABS SYSTEM WHICH IS COVERED. NO CAR (UNDER NORMAL DRIVING CONDITIONS) SHOULD HAVE TO REPLACE BRAKES AND ROTORS TWICE IN 26,000 MILES. THE HOT SPOTS ON THE ROTORS CONCERNS ME SINCE A BRAKE FIRE COULD RESULT ENDANGERING LIVES. *TR
Mar 02, 2011
TL*THE CONTACT OWNS A 2009 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, HE ATTEMPTED TO STOP THE VEHICLE AND NOTICED THAT THE BRAKES FAILED AND THE BRAKE PEDAL WENT TO THE FLOORBOARD. HE TRIED TO DOWNSHIFT AND COULD ONLY STOP THE VEHICLE BY USING THE PARKING BRAKE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO COULD NOT DUPLICATE THE FAILURE; THEREFORE, THEY CHANGED THE BRAKE FLUID. THE CONTACT HAD NOT SPOKEN WITH THE MANUFACTURER WHEN THE COMPLAINT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 28,000.
Jul 30, 2010
AT 13,759 MILES ON NEW VEHICLE, BRAKES PULSED WHEN APPLIED. FRONT ROTORS EXCESSIVELY RUSTED/PITTED/WARPED, MEASURED AND TRIED TO MACHINE, WOULD BE BELOW MIN. SPECS IF MACHINED. BRAKE PADS WERE WORN EXCESSIVE AT MIN THICKNESS DUE TO THE ROTOR CONCERN. REPLACED FRONT BRAKE ROTORS AND PADS. REAR ROTORS WARPED/OUT OF ROUND, MACHINED REAR ROTORS. *TR
Jun 23, 2010
POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
2 complaints
TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. WHILE DRIVING 50 MPH, THE VEHICLE STARTED TO JERK, THE GEARS SLIPPED, THE RPMS INCREASED, THE VEHICLE FAILED TO ACCELERATE, AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION FAILED AFTER HAVING THE VEHICLE FOR 9 MONTHS AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.*DT*JB
Oct 21, 2019
CAR SHUDDERS AND HAS PROBLEMS ACCELERATING WHEN GEARS SHIFTS. DIAGNOSIS=REPLACE BANK 1 CAMSHAFT ACTUATOR WORN TIMING CHAINS, REPLACE ALL SPARK PLUGS AND 3 IGNITION COILS AGAIN. (PERFORMED PFI SYSTEM DIA TEST. CODES FIRED P0017 AND P0300 STORED. CORRELATION AND MISFIRE COES).
Sep 10, 2017
POWER TRAIN,ENGINE
2 complaints
TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. WHILE DRIVING 45 MPH, THE VEHICLE HESITATED, JERKED, AND FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE #1 CYLINDER MISFIRED AND THE PLUGS AND PCV VALVES WERE REPLACED. THE MECHANIC THEN TOOK THE VEHICLE FOR A TEST DRIVE AND DIAGNOSED THAT THE TRANSMISSION FAILED AND THE VEHICLE COULD NO LONGER BE SHIFTED INTO RESERVE, THIRD GEAR, OR SIXTH GEAR. IT WAS DIAGNOSED THAT THE TRANSMISSION WAVE PLATE FAILED AND NEEDED TO BE REPAIRED OR REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THERE WERE NO OPEN RECALLS. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
Apr 12, 2017
HAVE ISSUES WITH VEHICLE IDLING AND THE CAR JUMPS AT THE POINT OF SWITCHING GEARS. WHEN DRIVING ON THE EXPRESSWAY THE CAR GOES ABOVE 50 HESITANTLY.
Aug 25, 2016
STEERING,ENGINE
2 complaints
WE HAVE THE 3.6L V6 ENGINE, AND THE TIMING CHAIN AND GEARS NEED TO BE REPLACED AT 89,000 MILES - RENDERING THE CAR UNSAFE TO DRIVE (THIS HAS BEEN A KNOWN ISSUE ACROSS MULTIPLE GM CARS USING THIS ENGINE). IN ADDITION, THE STEERING GEAR/RACK AND PINION ASSEMBLY ARE FAULTY ALONG WITH THE POWER STEERING PUMP (ALSO A KNOWN ISSUE).
Jan 13, 2016
PURCHASED JUNE 2009. COOLANT LEVEL HAS NEVER STAYED AT FULL LEVEL. AFTER ADDING COOLANT IT EVENTUALLY DROPS IN LEVEL. LATELY, HAVING PROBLEMS WITH THE POWER STEERING. SOMETIMES IT BECOMES VERY DIFFICULT TO TURN WHEEL. CURRENT MILEAGE IS 89,000. *TR
Jun 05, 2013
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
2 complaints
CAR SPUDDERING ON ACCELERATION AND INCLINES. CHECK ENGINE LIGHT ON. NEEDS ALL SPARK PLUGS AND COILS REPLACED AGAIN. CODES P0300, P0302, P0303 STORED. MISS FIRE ON 2 AND 3 CYCLINDERS. ALSO, NEEDS REPLACE LINE AND RECHARGE SYSTEM AS AC DISCHARGE LINE IS LEAKING.
Jan 06, 2016
BATTERY WAS COMPLETELY DEAD. ELECTRICAL SYSTEM WAS SHORTED. INSTALLED NEW BATTERY. VEHICLE STARTED BUT WOULD NOT SHUT OFF EVEN WITH KEY REMOVED. CHECK ENGINE LIGHT STAYED ON AND WOULD NOT GO OFF EVEN WITH KEY REMOVED. FOUND WATER LEAKED INTO DASH. CHECKING INTERNET BROUGHT OTHER REPORTS OF OTHER POSSIBLE WATER LEAKS. *TR
Nov 04, 2014
ENGINE AND ENGINE COOLING,FUEL/PROPULSION SYSTEM
2 complaints
WHILE DRIVING, I NOTICED MY ENGINE STARTED SPUTTERING AND HAD PROBLEMS ACCELERATING. SOON AFTERWARDS, THE "MALFUNCTION INDICATOR LIGHT" (AKA CHECK ENGINE LIGHT) CAME ON AND STAYED ON. I CONTACTED THE DEALER AND TOOK IT IN FOR REPAIR. IT WAS DIAGNOSED AS "PISTONS MISFIRING". I HAD PISTONS/CYLINDERS REPLACED AT A COST OF SEVERAL HUNDRED DOLLARS. A COUPLE OF MONTHS LATER, THE SAME THING HAPPENED AND I HAD OTHER PISTONS/CYLINDERS REPLACED. THIS HAS HAPPENED ABOUT A HALF DOZEN TIMES BETWEEN MARCH 2014 AND TODAY (MARCH 2015). I HAVE PAID THOUSANDS OF DOLLARS FOR THIS SAME PROBLEM AND I DO NOT UNDERSTAND WHY A RECALL HAS NOT BEEN ISSUED. THE DEALER TOLD ME THAT THERE ARE SEVERAL PISTONS/CYLINDERS THAT CAN TRIGGER THIS PROBLEM. JUST BY DOING A SIMPLE SEARCH ONLINE, I SEE THAT MANY OTHERS HAVE EXPERIENCED THIS PROBLEM WITH THE BUICK ENCLAVE. AS OF TODAY, 31 MARCH 2015, MY ENGINE BEGAN SPUTTERING AND THE CHECK ENGINE LIGHT CAME ON AGAIN. I HAVE LOST FAITH IN BUICK BEHIND THIS AND I DO NOT BELIEVE I WILL PURCHASE ANOTHER BUICK. *TR
Mar 31, 2015
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
Aug 21, 2012
STEERING,ELECTRICAL SYSTEM
2 complaints
THE KEY GETS STUCK IN THE IGNITION IN THE DIRECTION OF THE CAR BEING ON AND WONT TURN BACKWARDS SO YOU CANT TURN VEHICLE OFF. *TR
Nov 29, 2014
POWER STEERING FAILS AND THE WHEEL IS HARD TO STEER TO THE LEFT OR RIGHT. IT CONTINUES TO GET WORSE AND WORSE. IN ADDITION, AS WE WERE DRIVING DOWN THE STREET AT ABOUT 30 MPH AND ALL OF THE ELECTRICAL WENT OUT IN THE VEHICLE. WE STOPPED THE VEHICLE, RESTARTED IT, AND THE PROBLEM WENT AWAY. *TR
Jun 22, 2014
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
2 complaints
ISSUE: CHECK ENGINE LIGHT ISSUE RESOLUTION: DEALERSHIP FOUND CODE P0304 AND P0306 WERE STORED. RECOMMENDED REPLACEMENT OF #4 AND #6 COILS AND PLUGS. REPAIR REPLACED ALL PLUGS AND COILS. ISSUE #7. ITR
Oct 02, 2014
ISSUE: REPAIR DONE FOR PREMATURE TIMING CHAIN WEAR DUE TO ENGINE CONTROL MODULE RESOLUTION: RECALL REPAIR #10287 PERFORMED AND REPROGRAMMED ENGINE CONTROL MODULE ISSUE #5. *TR
Oct 02, 2014
STEERING,ELECTRONIC STABILITY CONTROL (ESC)
2 complaints
DRIVING HOME AND THE STABILITRAK AND TRACTION CONTROL LIGHT COMES ON. CAR NOW SPINS TIRES AND HAS DISABLED THE ABS. VERY UNSTABLE CAR WITH ABS NOT WORKING PROPERLY. TAKE MY VEHICLE IN FOR ROUTINE MAINTENANCE AND WAS TOLD RACK AND PINION IS LEAKING. GOT ONLINE AND SEE CLASS ACTION LAW SUIT AGAINST GM FOR THIS SAME REASON. NO RECALL. I DON'T SEE HOW GM DOES NOT THINK THIS IS A SAFETY ISSUE. TO BE DRIVING DOWN THE ROAD AND STEERING FAIL. NOT ONLY ENDANGERING PEOPLE IN THE CAR BUT ALSO EVERYBODY ELSE AROUND THEM. I'M STARTING TO HATE THIS CAR. LOOKS GOOD FROM A DISTANCE BUT THE PROBLEMS GM HAS HAD WITH THESE MODELS ENCLAVE, TRAVERSE, ACADIA ALL MODELS WITH THIS STEERING SYSTEM. NOT A CHEAP FIX EITHER! MY FATHER WORKED FOR GM SO THAT'S ALL WE BUY. SERIOUSLY RECONSIDERING THOUGH. *TR
Aug 27, 2014
I WAS HEADING OUT MY NEIGHBORHOOD UP A HILL TO MAKE A LEFT TURN AND ALL OF THE SUDDEN THE STEERING WHEEL WOULD NOT MOVE AND ALMOST CAUSED ME TO GET INTO A WRECK. I ALREADY HAD THE STEERING PUMP AND PINIONS CHANGED 1 WEEK AGO AND NOW THIS HAPPENS. APPARENTLY THIS IS AN ISSUE GM KNOWS ABOUT AND NOTHING HAS BEEN DONE. I HAVE 2 KIDS AND I AM CONCERNED ABOUT THEIR SAFETY. NOT TO MENTION HOW COSTLY THIS IS AND AS A SINGLE MOTHER I CANNOT AFFORD TO BUY ANOTHER VEHICLE OR REPAIRS, BY THE WAY I DID JUST PURCHASE THIS VEHICLE 2 WEEKS AGO. YES I DID JUST PURCHASE IT FROM A DEALER. *TR
Mar 04, 2014
SEATS
2 complaints
TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. THE CONTACT STATED THAT THE HEAD RESTS FOR BOTH FRONT SEATS WERE TILTED TOO FAR FORWARD, CAUSING DISCOMFORT TO THE CONTACT WHILE DRIVING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT ASKED IF THE HEAD REST ON THE SECOND ROW OF THE SEATS WOULD FIT THE FRONT SEATS. THE CONSUMER ALSO INQUIRED AS TO HOW TO REMOVE THE 2ND ROW SEAT HEAD REST. THE CONSUMER ORDERED AND INSTALLED THE 2ND ROW HEAD REST WHICH ELIMINATED THE DISCOMFORT. THE FAILURE MILEAGE WAS 1 AND THE CURRENT MILEAGE WAS 18,000. UPDATED 02/10/11 *BF UPDATED 02/22/11
Jan 03, 2011
COMPLAINT ABOUT HEADREST IN 2009 BUICK ENCLAVE. THE HEADREST TILTS SO FAR FORWARD THAT IT IS NOT POSSIBLE FOR ME TO SIT AGAINST THE BACK PART OF THE SEAT WITHOUT HAVING THE HEADREST PUSH MY NECK FORWARD AND DOWN. ROAD BUMPS CAUSE IT TO SLAM IN AND OUT AGAINST THE HEAD CAUSING NECK AND BACK STRAIN. THE DESIGN OF THIS HEADREST IS FLAWED AND DANGEROUS. *TR
Jul 31, 2009
LATCHES/LOCKS/LINKAGES
1 complaint
The contact owns a 2009 Buick Enclave. The contact stated that while driving approximately 35 MPH, the rear tailgate unintentionally opened. The contact stated that once the failure had occurred, the contact closed the rear tailgate, and the rear tailgate was inoperable and failed to open. No warning lights were illuminated; however, the message "Gate Lifted" was displayed on the instrument panel. The vehicle was taken back to the residence. The contact researched and was made aware of an undisclosed recall; however, the VIN was not included. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Mar 18, 2025
POWER TRAIN,SEAT BELTS,ELECTRICAL SYSTEM
1 complaint
The contact owns a 2009 Buick Enclave. The contact stated that the rear driver’s side and center seat belt failed to latch securely. The vehicle was taken to an independent mechanic where it was diagnosed but no failure could be determined. could not be determined. The contact then stated that on another occasion, while driving at an undisclosed speed, the gear shifter failed to operate in drive(D). The contact stated that the shifter was stuck in drive (Low). As a result, while the accelerator pedal was depressed, the vehicle failed to exceed 30 MPH. Additionally, the contact stated that on multiple occasions, the instrument panel digital display failed to illuminate, and the contact was unable to state whether there were any warning lights illuminated. The vehicle was taken to an independent mechanic where the instrument panel light bulb was replaced; however, the failure recurred. The vehicle was not repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 150,000.
Mar 10, 2023
SUSPENSION,EXTERIOR LIGHTING
1 complaint
TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS FAILED TO PROVIDE ADEQUATE ILLUMINATION WHILE DRIVING. THERE WERE SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT WHILE THE VEHICLE THE VEHICLE WAS BEING INSPECTED AT THE RESIDENCE, SHE WAS INFORMED THAT THE DRIVER'S AND PASSENGER'S SIDE LOWER CONTROL ARMS AND BALL JOINTS WERE FAULTY. THE VEHICLE WAS TAKEN TO GREENS AUTO REPAIR (23 E ORVIS ST, MASSENA, NY 13662, (315) 514-1282) TO BE DIAGNOSED HOWEVER, THE RESULT WAS STILL PENDING. THE VEHICLE REPAIR WAS STARTED BUT NOT YET COMPLETED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 112,769. THE VIN WAS NOT AVAILABLE.
Nov 06, 2020
STEERING,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
TRANSMISSION-PUSH ON GAS BUT WOULDN'T MOVE, JUST REVVED UP, WAS PARKED AND TRIED TO LEAVE AND VEHICLE WOULDN'T GO IN REVERSE SO ENDED UP HAVING IT TOWED AND TRANSMISSION REPLACED. LESS THAN 75,000 MILE ON IT. POWER STEERING PUMP-WOULD GO TO TURN WHEEL AND WOULD TAKE BOTH HANDS TO TURN IT BECAUSE IT WAS THAT TIGHT. MOTOR MOUNT FOR STABILITRAK NEEDED REPLACED. WOULD BE DRIVING DOWN ROAD AND IT WOULD BE WOBBLY AND LIGHT WOULD COME ON THAT STABILITRAK/TRACTION CONTROL NEEDED FIXED. HAVE VEHICLE ABOUT 6 MONTHS AND PUT LESS THAN 1,000 MILES ON IT. ONLY HAD 74,000 WHEN I GOT IT. REGRET PURCHASE AND NOW FEEL UNSAFE IN MY OWN CAR.
Jul 06, 2020
UNKNOWN OR OTHER,ENGINE
1 complaint
WHILE DRIVING MY CAR TWICE THIS WEEK MY VEHICLE TURNED OFF WHILE I WAS DRIVING. ONE OF THE TIMES IT CUT OFF AT THE LIGHT WHILE I WAS TURNING.
Mar 26, 2020
SUSPENSION,ENGINE
1 complaint
VEHICLE SUDDENLY STOPPED ACCELERATING OVER 20 MPH AND BECAME UNABLE TO REVERSE. THIS WAS DISCOVERED WHILE DRIVING. WE DO NOT HAVE THE FUNDS TO MAKE THIS REPAIR. THE CAR HAS SAT AT THE END OF OUR DRIVEWAY IN A NON-DRIVABLE CONDITION SINCE APRIL 2019. THE REAR STRUT TOWERS REQUIRED COMPLETE REPLACEMENT. THIS WAS NOTICED WHILE DRIVING 10 MPH. THE CAR MADE A CLUNKING NOISE. I TOOK IT TO THE BUICK GARAGE AND THEY RECOMMENDED THE STRUT TOWERS BE REPLACED AND THE REAR AXLE. THEY HAVE RECORD OF THE DATE AND MILEAGE. THE POWER STEERING CABLE RUBBED ON THE AIR CONDITIONING LINE AND A A HOLE WAS CREATED. THE AIR CONDITIONER BECAME NON-FUNCTIONAL. A DIAGNOSTIC WAS PERFORMED BY THE BUICK GARAGE BUT, WE DID NOT HAVE THE FUNDS TO REPAIR THE AIR CONDITIONER SINCE WE NEEDED TO REBUILD THE STRUT TOWERS. SO WE DROVE THE CAR WITH A NON-FUNCTIONING AIR CONDITIONING UNIT, UNTIL THE CAR STOPPED OPERATING IN REVERSE AND STOPPED ACCELERATING OVER 20 MPH. I AM A SINGLE MOM WITH 3 CHILDREN. THIS HAS BEEN A GREAT HARDSHIP FOR US. IT IS VERY UNLIKELY THAT I WOULD PURCHASE A CAR FROM BUICK IN THE FUTURE.
Oct 31, 2019
AIR BAGS,SEAT BELTS,STRUCTURE
1 complaint
TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. ALSO, THE FRONT PASSENGER AND REAR DRIVER'S SIDE SEAT BELTS WOULD NOT LOCK. IN ADDITION, THE TAILGATE WAS DIFFICULT TO PULL DOWN AND THE TIRE SENSOR, AIR BAG, AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SEAT BELTS NEEDED TO BE REPLACED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS UNKNOWN.
Feb 28, 2019
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
WAS DRIVING ON RAMP TO ENTER HIGHWAY, WITH MY THREE 6 AND YOUNGER CHILDREN, AND ALSO 7 MONTHS PREGNANT! THE ENCLAVE JUST STALLED AND STILL CAN NOT START BUT ONE TIME IT DID, BUT IT SOUNDED LIKE IT WAS GOING TO BLOW UP MAKING WEIRD NOISES SO I SHUT IT OFF RIGHT AWAY. I HAVE BEEN RESEARCHING THIS AND I SEE IT IS VERY COMMON WITH 2009 & 2010 ENCLAVES. I DON'T UNDERSTAND WHY NOTHING HAS BEEN DONE? IF THIS HAPPENED SHORTLY LATER I WOULD HAVE BEEN ON THE HIGHWAY AND SEVERAL PEOPLE COULD BE INVOLVED GETTING HURT OR KILLED. I HAVE HAD IT LESS THAN A YEAR, WITH LESS THAN 104,000 MILES ON IT. ALSO HAS WHEEL BEARING ISSUES WHICH I REPLACED FRONT NOW THE REAR ONES NEED TO BE DONE. WHAT IS UP WITH THIS NEGLECT AND NO ONE TO ASSIST US CONSUMERS UNTIL SOMEONE GETS SERIOUSLY HURT OR KILLED! NOW THE VEHICLE IS SITTING AT A GARAGE WHERE TOWED WAITING FOR REPORT AND I HAVE NO VEHICLE SO LOST MY JOB I HAVE FOUR KIDS TO SUPPORT. FIGURED I BUY A NEWER DECENT VEHICLE TO BE DEPENDABLE & RELIABLE ONLY TO FIND OUT IT'S NEITHER ONLY UNSAFE FOR MY FAMILY.
Sep 23, 2018
STEERING,AIR BAGS
1 complaint
POWER STEERING LOCKS UP OR GOES OUT WHILE TURNING AT SLOW SPEEDS OR WHEN YOU APPLY THE BRAKES. THIS HAPPENS ON THE HIGHWAY, CITY STREETS, PARKING LOTS OR IN DRIVEWAYS. THERE IS NO WARNING OR APPARENT REASON FOR THIS TO HAPPEN. WHEN IT STARTED WE HAD OUR MECHANIC TAKE A LOOK, AND HE STATED EVERYTHING LOOKED GOOD AND POWER STEERING FLUID LEVELS WERE NORMAL. HE SUGGESTED HE COULD LOOK AT THE STEERING RACK AND PINION COULD BE WHAT IS NEEDED, SINCE THIS IS COMMON ON THIS MODEL AND YEAR OF VEHICLE. AS TIME GOES ON IT CONTINUES TO WORSEN AND IS NOT SAFE TO DRIVE THE VEHICLE WITH OR WITHOUT MY FAMILY AS PASSENGERS. THE MECHANIC STATED IT WAS GOING TO COST UPWARDS OF $1300 TO REPAIR, WHICH WE FEEL SHOULD BE THE COST OF THE MANUFACTURER SINCE THIS IS A COMMON PROBLEM!
Apr 18, 2018
ELECTRONIC STABILITY CONTROL (ESC),ENGINE
1 complaint
SEVICE STABILTRAK LIGHT AND CHECK ENGINE LIGHTCAME ON AND ENGINE POWER LOSS WHILE TRAVELING DOWN FREEWAY. CHECK OUT MANY VIDEOS AND FORUMS OF ISSUES [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*CC
Jan 30, 2018
POWER TRAIN,VEHICLE SPEED CONTROL
1 complaint
HARD SHIFTING NOTED IN GEARS. CAR ACTS LIKE IT'S IN NEUTRAL WHEN IN REVERSE. BUICK DEALERSHIP SAYS THE WAVE PLATE IS DEFECT. OTHER 09 BUICK ENCLAVES ARE COVERED BY SPECIALTY POLICY. 14404 A. BUT NOT MY VIN VIN. SAME MAKE MODEL AND TRANSMISSION. I WAS TOLD BY GMC CUSTOMER SERVICE TO COMPLAIN HERE.
Sep 08, 2017
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,SEAT BELTS
1 complaint
TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. WHILE DRIVING 10 MPH AND MAKING A RIGHT TURN, THE CONTACT NOTICED THAT THE GRACO CHILD SAFETY SEAT THAT WAS LATCHED IN THE SECOND ROW SEATING ON THE DRIVER SIDE WAS MOVING. THE CONTACT ALSO MENTIONED THAT THE DAYTIME RUNNING LIGHTS FAILED TO OPERATE, AS WELL AS THE KEY FOBS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND DEALER SEVERAL TIMES FOR THE LIGHTS AND KEY FOBS, WHERE THE BATTERY AND SENSOR HAVE BEN REPLACED IN THE KEY FOB AND THE BULBS HAVE BEEN REPLACED FOR THE LIGHT. HOWEVER, THE FAILURES RECURRED SEVERAL TIMES AFTERWARDS. THE VEHICLE WAS NOT DIAGNOSED FOR THE SEAT BELT ISSUE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.
Mar 02, 2017
ELECTRICAL SYSTEM,ENGINE
1 complaint
MY ENCLAVE 2009 WAS CAUGHT FIRE WHEN IT WAS PARKED STATIONARY IN A GARAGE AT 9:40AM ON 5/30/2016. THE FIRE STARTED FROM THE RIGHT FRONT OF THE VEHICLE, WHICH RESULTS IN THE WHOLE CAR TOTALED. ME AND MY FAMILY HAVE BEEN SUFFERING MUCH FROM THIS EVENT. IT'S HARD TO BELIEVE IT HAPPENED TO OUR VEHICLE. THIS VEHICLE HAS LOW MILEAGE (ABOUT 30,000), WELL MAINTAINED BY US AND GM SHOP IN THE PAST (ALL THE RECORDS ARE AVAILABLE IN GM SYSTEM). ON 5/31 WE REPORTED TO GM WITH DETAILED INFORMATION AND REQUESTED AN INVESTIGATION. ON 6/2, CUSTOMER DEPARTMENT CONTACTED ME, STATING THAT THEY DON'T CARE ABOUT THE CAUSE OF THE FIRE AND THEY DON'T INVOLVE IN AN INVESTIGATION AS WE HAVE OUR INSURANCE COVERED. I TOLD THEM NO MATTER OUR INSURANCE COMPANY INITIATES AN INVESTIGATION OR NOT, AS THE MANUFACTURER, GM NEEDS TO CHECK THIS VEHICLE AND TAKE RESPONSIBILITY AND IMPROVE ITS PRODUCT IF THERE IS A DEFICIT IN GM ENGINE. HOWEVER THEY STILL ASSERTED THAT THEY DON'T TAKE CARE OF SUCH CASE. I HAVE KEPT THE RECORD OF OUR CONVERSATION IN CASE NEEDED. IT'S AN UNHAPPY EXPERIENCE. ALL THE EVIDENCE WE GOT SO FAR SUGGESTED IT'S THE PROBLEM OF THE ELECTRONICAL SYSTEM/ENGINE. WE DON'T WANT IT TO HAPPEN TO OTHER PEOPLE. WE HOPE GM TO HAVE SOMEONE TO INITIATE AN INVESTIGATION ASAP.
Jun 08, 2016
POWER TRAIN,SERVICE BRAKES,ENGINE
1 complaint
STABILITRAC LIGHT ON. FOUND THE MASTER CYLINDER LEAKING INTO BRAKE BOOSTER AND REPLACED. THE FRONT MOTOR MOUNT WAS ALSO BROKEN.
Jan 06, 2016
POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM
1 complaint
DRIVING ON INTERSTATE 75 NORTH OF CINCINNATI OH IN BUMPER TO BUMPER TRAFFIC ON 7-13-15 IN LEFT LANE WHEN BUZZER SOUNDED ,TRACTION CONTROL LIGHT CAME ON AND ENGINE LOST POWER. TRYING TO GET TO SHOULDER WAS A BAD EXPERIENCE AS TRAFFIC WAS HAVING ONE HELL OF A TIME TRYING TO COPE WITH A CAR THAT SUDDENLY WASN'T MOVING. HOW A BAD ACCIDENT DIDN'T HAPPEN, I JUST SAY IT WAS GOOD LUCK! WE REALLY LIKE OUR BUICK ENCLAVE AND WOULD LIKE TO KEEP IT. I HAVE A CODE READER AND NO CODE WAS REVEALED. I PUSHED THE TRACTION CONTROL BUTTON SEVERAL TIMES AND REENTERED TRAFFIC AND THE CAR RAN FINE FOR THE NEXT TWO HOURS TO HOME......
Jul 16, 2015
LATCHES/LOCKS/LINKAGES,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. THE CONTACT STATED THAT THE VEHICLE STALLED AFTER THE AUTOMATIC LOCKS MALFUNCTIONED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 83,094.
Apr 09, 2015
VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
1 complaint
I WAS DRIVING ON THE FREEWAY AND THE CAR BEGIN BEGAIN TO FLASH ACROSS THE DASH THAT IT WAS REDUCING ENGINE POWER. THIS NOW HAPPENS EVER SO OFTEN WHEN I'M DRIVING I WAS WONDERING IS THIS A RE-CALL MATTER? *TR
Apr 02, 2015
STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES
1 complaint
SQUEAKING BRAKES AND STEERING NOISE. RESUBMITTED FOR REPAIR COULD NOT DUPLICATE AT DEALERSHIP. RESUBMITTED IN 2011 AND 2013, WATER PUMP REPLACED, STEERING GEAR BOX REPLACED, STEERING PUMP REPLACED, THROTTLE BODY CLEANED. ENGINE TIMING OFF AT IDLE, HARSH/RUFF TRANSITION BETWEEN GEAR SHIFTS. REAR HATCH FAILED TO OPERATE. SENSOR REPLACED, THEN ACTUATOR REPLACED, THEN CONTROL BUTTONS REPLACED THEN FINAL CONTROL BUTTON AND INTERNAL DOOR SENSORS REPLACED NOT BY WARRANTY, REAR HATCH STRUTS FAILED AND DROPPED ON CHILD AND OWNERS HEADS, OPEN AND CLOSE BUTTONS NON RESPONSIVE ON REMOTE FOR THE HATCH. ONLY THE INTERIOR HATCH RELEASE BUTTON WORKED. ONSTAR WOULD NOT POWER DOWN, NO NOTICE IT WAS CONNECTED, DROPPED CELL CALLS AND KILLED BATTERY. UPON JUMPING, THE CONTROL MODULE FOR ONSTAR FAILED AS DID CELLULAR ANTENNA NOT COVERED BY WARRANTY. BRAKES SQUEAKING AND FLUTTERING PLUS PULSE AT SLOW DOWN. MASTER CYLINDER HAD HYDRAULIC FLUID LEAKING INTO BRAKE LINES, BOOST PUMP FAILED AND REPEATED FLUSHING DID NOT CLEAR THE SYSTEM. AIR IN LINES CAUSED BRAKE FAILURE NEAR COLLISION AVOIDED WITH EVASIVE OPERATOR DRIVING MANEUVERS, 3RD FLUSH CLEARED THE LINES NOT COVERED BY WARRANTY. STEERING UNSTABLE ON UNEVEN ROADWAYS AND IN LEFT AND RIGHT TURNS, REPEAT/RECUR, FINAL SUBMISSION 4TH TIME, ENGINE MOUNT BROKEN AND POSSIBLE SPARK PLUGS FOR IDLE PROBLEMS. REPLACED SPARKE PLUGS DID NOT RESOLVE IDLE SPEED OR HARD SHIFT OUT OF 3/5 GEARS. A/C OUTAGE THREE TIMES, NO LEAK DETECTED, FREON LOADED AND RELOADED: EVAPORATOR COIL DIAGNOSED AS PROBLEM. TOTAL DASH DISASSEMBLED, SEVERAL ELECTRICAL ISSUES SURFACED SINCE INCLUDING ONSTAR, ECM ERRORS, NAV SYS STAYED ON, CELL PHONE NOT CONNECTING AND CHECK ENGINE LIGHT ILLUMINATING WITHOUT CAUSE CODES. OVER $16500 IN REPAIRS COMPLETED ON THIS VEHICLE, SOME COVERED BY WARRANTY, SOME NOT, BY 2013 NEARLY ALL REPAIRS NOT COVERED BY EXTENDED WARRANTY. *TR
Mar 24, 2015
SUSPENSION,POWER TRAIN
1 complaint
NO SOUND, JUST QUIT WHEN I TRIED TO INCREASE SPEED. ONTO HIGHWAY I.HAD TO PULL OVER AND WENT SLOWLY INTO GARAGE. THE CAR HAS COMPLETE TRANSMISSION FAILURE, BAD BEARING ON TRANSFER CASE SHAFT, WHICH IS LEADING TO 7 THOUSAND DOLLARS IN REPAIRS. I TAKE GREAT CARE OF MY CARS AND AM VERY DISAPPOINTED IN THE PERFORMANCE OF THIS VEHICLE. I AM SURPRISED THERE ARE NO RECALLS. WHY WOULD A TRANSMISSION FAIL AT THIS MILEAGE? I AM LOOKING AT ANOTHER CAR MANUFACTURER FOR MY NEXT VEHICLE. I HAVE ALWAYS PURCHASED GM PRODUCTS. *TR
Mar 10, 2015
STEERING,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
1 complaint
ISSUE: CAR MAKES LOUD SCREECHING NOISE, LOSS OF POWER STEERING, ENGINE FAN CONSTANTLY RUNNING AND CAR A/C HEATS ON ONE SIDE AND COOLS ON THE OTHER. RESOLUTION: DEALERSHIP LOCATED LEAKING GEAR AND PUMP DAMAGED WHICH CAUSED NOISE. REPLACED POWER STEERING GEAR AND POWER STEERING PUMP. FLUSHED POWER STEERING SYSTEM AND EVAC AND RECHARGE A/C SYSTEM. ISSUE #6 *TR
Oct 02, 2014
STEERING,POWER TRAIN,VEHICLE SPEED CONTROL
1 complaint
IN THE PAST I HAD JERKING OR SLIPPING OF TRANSMISSION AT APPROXIMATELY 40 MILES AN HOUR, OR THE ENGINE WAS HAVING A COIL MISS FIRE. I HAD 3 NEW COILS INSTALLED BY DEALER UNDER WARRANTY WITH SIMILAR PROBLEMS BEFORE. TOOK TO DEALER AND THEY COULD NOT DETERMINE IF TRANSMISSION WAS SLIPPING OR ENGINE MISS FIRING, BUT NO CODE ON MISS FIRING ENGINE. SLIPPING OR HESITATING OF TRANSMISSION IS MORE LIKELY BUT CAN NOT DETERMINE SINCE DOES NOT ACT THE SAME CONSISTENTLY. STEERING NOISE STARTED IN THE WINTER APPROXIMATELY NOVEMBER 2013, BUT OFF AND ON SINCE; STEERING SEEMS A LITTLE STIFF BUT NOT FAILING YET LIKE SO MANY OTHER COMPLAINTS I HAVE READ ABOUT HERE. I WAS CHARGED $342.81 FOR DIRTY THROTTLE BODY AND OIL IN THE AIR DUST TUBE WHICH MIGHT CAUSE MISFIRE, THEY CLEANED AND REPLACED BANK 2 VALUE COVER AND CLEARED CODES, PERFORMED IDLE LEAN RESET. THIS DID NOT FIX PROBLEM ON 05/19/2014. I RETURNED ON 06/10/14 AND LEFT CAR TILL 06/11/14 THE DEALER LET ME USE A LOANER OVER NIGHT. THE DEALER SAID STUMBLE/MISFIRE AT TIMES WAS NOT ACTING UP ENOUGH TO DIAGNOSE. I HAD THE CARS AUTOMATIC TRANSMISSION FLUSH SERVICE ON 02/26/14 AND THERE WAS NO PROBLEM AT THAT TIME. IN THE COURSE OF OWNING THIS VEHICLE I HAD 3 COILS REPLACED WITH PROBLEMS STARTING 01/05/10 ONE COIL, SECOND COIL ON 08/11/10. THIRD COIL SHORTLY THEREAFTER, THIS IS AFTER COMPLAINING SINCE 12/02/2009 ABOUT ENGINE SHUDDER. THE MISFIRE/STUMBLE IS STILL HAPPENING ABOUT 40 MPH AND SOMETIMES AROUND 20MPH IF YOU ARE SLOW GOING BUT NOT ON A PULL OR ACCELERATING. WE LOVE THE CAR, BUT THE PROBLEMS ARE GETTING EXPENSIVE AND THE WORRY OF WHAT ELSE CAN GO WRONG IS STRESSFUL. I DID NOT MENTION THE WARRANTY REPAIRS OF WATER PUMP GOING OUT FRONT MOTOR MOUNT FAILURE, SHIFT LEVER, AIRBAGS, SEAT BELTS, LEFT OUT REMOTE MIRROR FAILURE, ENGINE AND TRANSMISSION CODE UPDATES. DEALER SEEM OK, SO GM CAN NOT FIX OR WILL NOT DUE TO COST. *JS
Jul 29, 2014
STEERING,ENGINE AND ENGINE COOLING
1 complaint
I HAVE A 2009 BUICK ENCLAVE ITS START HAVE A INTERMITENT LOSS OF POWER STEERING, WHEN AT LOWER SPEEDS AND TRY TO TURN LEFT OR RIGHT. LAST WEEKS THIS BEEN HAPPEN EVERY DAY, SOMETIMES ITS MAKE A LOT NOISE AND GET CHECK ENGINE CODE P0008. THEN CHECK ENGINE GOES OFF AFTER COUPLE HOURS. *TR
Jun 27, 2014
AIR BAGS,WHEELS
1 complaint
GOT INTO A MAJOR ACCIDENT TWO CARS RAN INTO MY VEHICLE AND EVERYONE WAS INJURED AND THE AIR BAGS DID NOT COME ON TO PREVENT THAT. I HAVE INSURANCE AND POLICE REPORT THAT STATES THIS. *TR
Oct 08, 2013
STEERING,SERVICE BRAKES, HYDRAULIC
1 complaint
MY HUSBAND WENT TO MAKE A RIGHT HAND TURN AND WHEN HE TURNED HE LOST POWER STEERING AND THE ABS LIGHT, TRACTION CONTROL ICON, BRAKE LIGHT AND "SERVICE ALL WHEEL DRIVE" ALL CAME ON AT THE SAME TIME. MY DASH LOOKS LIKE A CHRISTMAS TREE. *TR
Aug 18, 2013
FUEL SYSTEM, GASOLINE
1 complaint
A 18 WHEELERS TIRE TREAD WAS IN THE ROAD. I STRADDLED IT TO AVOID A WRECK. THE TREAD PUNCTURED THE FRONT OF MY PLASTIC GAS TANK RESULTING IN A GAS LEAK. I HAD TO PAY FOR A NEW TANK AND INSTALLATION. THERE ISN'T A PROTECTIVE SHIELD ON THE FRONT OF TANK.
Aug 29, 2011
SERVICE BRAKES, HYDRAULIC,EQUIPMENT
1 complaint
TL*THE CONTACT OWNS A 2009 BUICK ENCLAVED EQUIPPED WITH A BLUE OX BRAKING SYSTEM. AFTER TOWING THE VEHICLE WITH THE BRAKING SYSTEM, THE CONTACT NOTICED SMOKE FROM UNDER THE VEHICLE. THE CONTACT NOTICED THAT THE BRAKE PEDAL WAS DEPRESSED TO THE FLOORBOARD AND THE BRAKES WOULD NOT ENGAGE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO REPLACED THE BRAKING SYSTEM. THE DEFECTIVE SYSTEM WAS SENT BACK TO THE MANUFACTURER WHO COULD NOT DIAGNOSE THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 28,000. UPDATED 02/10/11 *BF UPDATED 12/06/2011 *LN
Jan 04, 2011
ENGINE AND ENGINE COOLING,TIRES
1 complaint
VEHICLE 2009 BUICK ENCLAVE. KEEPS TURNING ON THE LIGHT ENGINE AND AT THE DEALERSHIP THEY KEEP TELLING ME THAT IS BECAUSE I DON'T CLOSE THE GAS KNOB CORRECTLY. WHEN THE ENGINE LIGHT TURNS ON WHILE IM DRIVING IT GIVES ME A MESSAGE OF POWER ENGINE REDUCE AND IT REDUCE MY SPEED AND I CAN'T CONTINUE DRIVING. I'VE ALMOST CAUSE 2 ACCIDENTS WHILE IM DRIVING DUE TO THIS ISSUE. IT WILL COMPLETELY STOP IN CERTAIN TIMES WHILE IM DRIVING. LAST INCIDENT 06/05/10. AS WELL, MY TIRE GOT FLAT AROUND A MONTH AGO AND I REALIZED THE DEALERSHIP SOLD ME THE VEHICLE WITH NO EXTRA TIRE AND EMERGENCY EQUIPMENT TO CHANGE MY TIRE. *TR
Jun 07, 2010
Frequently Asked Questions
How many problems does the 2009 BUICK Enclave have?
The 2009 BUICK Enclave currently has 220 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2009 BUICK Enclave?
The most common problems reported for the 2009 BUICK Enclave are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2009 BUICK Enclave problem data come from?
All problem and complaint data for the 2009 BUICK Enclave comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
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