How many problems does the 2017 BUICK Envision have?

The 2017 BUICK Envision currently has 76 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2017 BUICK Envision?

The most common problems reported for the 2017 BUICK Envision are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2017 BUICK Envision problem data come from?

All problem and complaint data for the 2017 BUICK Envision comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

2017 BUICK Envision Problems

SERVICE BRAKES

10 complaints

October 2023 my brake on the drivers side ruptured that let to the master cylinder. Lost brake pressure and all brake fluid resulting in no braking ability at all. May 9th 2024 took my vehicle for scheduled maintenance and was told vehicle was in excellent condition. 20 days later the brake line on the passenger side ruptured leading to the master cylinder resulting brake fluid leakage and no brake performance. This issue is a previous recall and should be reinstated. I've spent twelve hundred dollars on repairs for an issue that publicized as an open recall. I could have lost my life and Buick GMC refuse to do anything about it.

Jun 13, 2024

I was returning home from shopping. As I approached a stop sign, I applied the brakes and the brake pedal went completely to the floor: Fortunately, I was able to stop before entering the intersection. I had the vehicle towed to a nearby Buick dealer to determine the cause of the brake failure. I was told the left front brake line had a hole in it causing total loss of brake fluid - cause unknown. There were no warning lamps or other symptoms of the problem prior to the brake failure. The brake line was replaced by the dealer at significant cost to me.

Oct 18, 2023

Driver front brake hose burst, mechanic placed back in packaging for me to keep for inspection. Fortunately it busted coming to a stop for traffic light while already slowing, then could slowly drive off roadway into a parking lot, brake pedal went to the floor due to loss of fluid and could have been catastrophic for my wife or other motorists. My mechanic replaced with factory GM hoses on both sides. My mechanic is a state of Maryland licensed inspection station and confirmed the failure. No prior warning, Onstar records will confirm, after the fact, of lights and warnings of brake failure.

May 04, 2023

The brakes went to the floor with very little stopping power. Took the car to the dealer and the left brake line failed. The dealership said they thought since there was minor damage to the left front of the car, that this was the cause of the failure. The brake line was replaced with an aftermarket part and brake lines flushed and replaced. We had another instance of brakes going to the floor with little stopping power. This time the right side brake line failed. The dealership noticed that there was no damage on the right side of the car to cause this failure. The dealership told me they sent an email to corporate and checked for a recall on the brake lines. If this car would have been on the highway when either of these failures took place, we might be having a different conversation. I have asked the dealership to find out the cost of replacing the rear brake lines. Dealership involved in repairs. Reed Buick GMC 9550 NW Prairie View Rd Kansas City MO 64153 Phone 816-436-6300

Aug 25, 2022

Left front brake hose failure.

Aug 15, 2022

+ 5 more complaints for this component

ELECTRICAL SYSTEM

10 complaints

TL* THE CONTACT OWNS A 2017 BUICK ENVISION. THE CONTACT STATED THAT WHILE IN HIS HOME WITH THE KEYFOB IN HIS POCKET, HIS DOG KEPT BARKING. THE CONTACT WENT TO THE BACK DOOR TO CHECK ON THE VEHICLE AND DISCOVERED THAT THE VEHICLE HAD BEEN RUNNING. THE CONTACT IMMEDIATELY TURNED THE VEHICLE OFF. THE CONTACT THEN CALLED THE MANUFACTURER AND WAS REFERRED TO THE LOCAL AUTHORIZED DEALER. THE CONTACT WAS INFORMED THAT HE HAD TO PAY OUT OF POCKET FOR A DIAGNOSTIC TEST. THE CONTACT DECLINED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.

Apr 12, 2021

WHILE DRIVING DOWN INTERSTATES AND HIGHWAYS, THE VEHICLE'S DASHBOARD COMPLETELY SHUTS DOWN. THE RADIO, METERS, DASH DISPLAY, ETC. ALL GO DARK AND TURN OFF FOR A SPAN OF 5-20 SECONDS. THIS HAS HAPPENED MULTIPLE TIMES OVER THE COUPLE YEARS OF OWNERSHIP. THE VEHICLE IS ALWAYS GOING AT LEAST 60 MPH AND, WHILE IT DOESN'T TURN THE ENGINE OFF, IT DOES TURN THE AIR OFF AND, OVERALL, CAUSES A HUGE DISTRACTION FOR THE DRIVER.

Feb 26, 2020

THE INFOTAINMENT CENTER GOES BLANK AND AT TIMES CANT SHUT THE RADIO OFF. RESTARTED CAR, OPENING DOORS AND PRESSING BUTTONS DOESN'T SHUT RADIO OFF. CAR IS AT DEALER FOR 7TH TIME. SHOWN DEALER VIDEOS AND THEY HAVE BEEN UNABLE TO FIGURE OUT SOURCE.

Oct 03, 2019

ENTIRE DASH CLUSTER HAS GONE OUT. SCREEN COMPLETELY BLACK. INCLUDING AFTER UPDATE IN JUNE 2019. CAR WAS IN MOTION, HAPPENS AT VARIOUS SPEEDS. ALMOST CAUSE AN ACCIDENT. DEALER UNABLE TO SOURCE ISSUE AFTER 3 VISITS TO DATE IN 2019. GM TECHNICIANS UNABLE TO SOLVE ISSUE. GM AND DEALER DOES NOT BELIEVE THIS TO BE SAFETY IS AND KEEPS ALLOWING CAR TO BE RETURNED TO SERVICE.

Oct 03, 2019

THE DASH BOARD GOES OUT. ANYWHERE FROM A FEW SECONDS TO 1 MINUTE BEFORE IT RETURNS.

Jul 30, 2019

+ 5 more complaints for this component

UNKNOWN OR OTHER

6 complaints

When traveling crossing over a bridge onto a highway, my tire started to shake uncontrollably. I went to a tire shop and they found nothing. Upon traveling recently it happened again while on the highway. This issues has affected my tire pressure sensors. I was informed that this is called shudder bucking and only happens when driving at a high speed. Upon research, I was able to find out that this is a known issue for my vehicle model made between the years of 2016 and 2020. This a complete safety hazard and concern and should not come at the expense of the vehicle owner.

Apr 22, 2025

The interior windshield, side widows and rear window accumulates moisture and frost and it drips down on my dashboard, down my windows, and forms a puddle in the rear of my vehicle as it melts down. I’m afraid this is going to destroy my electrical system and the interior of my vehicle. I have to wipe up the water with a towel.

Dec 24, 2022

CHECK ENGINE LIGHT CAME ON AT 60,000 MILES. CAR IS A 2017, 3 YEARS OLD. DIAGNOSTIC CODE SHOWS THE ALTERNATOR IS NO GOOD. CAR JUST SURPASSED WARRANTY. GM COULD NOT PROVIDE A REASON FOR THE ALTERNATOR GOING BAD ON SUCH A NEW VEHICLE.

Mar 06, 2020

I WAS DRIVING ON THE FREEWAY AT FULL SPEED WHEN THE CAR ABRUPTLY SHUT OFF. I HAD NO POWER AND ALL DASH LIGHTS WENT BLACK. IT WAS VERY FRIGHTENING. I DON'T KNOW HOW BUT I MANAGED TO GET IT TO THE SIDE OF THE ROAD. IT HAS BEEN IN THE SHOP FOR OVER A WEEK AND THEY STILL HAVE NOT FOUND THE CAUSE. I HOPE THIS DOES NOT HAPPEN TO ANYONE ELSE.

Sep 12, 2019

VIBRATION DURING LOW SPEED TURNS, ESPECIALLY LEFT-HAND TURNS, AND MORE NOTICEABLE IF ACCELERATING

Jun 15, 2018

+ 1 more complaint for this component

EXTERIOR LIGHTING

5 complaints

The contact owns a 2017 Buick Envision. The contact stated while driving 45-50 mph, a week after purchasing the vehicle, she noticed that the headlights were significantly dim. There were no warning lights illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The contact stated that the failure recurred while driving. The dealer was made aware of the failure and informed the contact a diagnostic test was needed to determine the cause of the failure. The contact stated that she contacted a second dealer, Bell and Bell Buick GMC Trucks (2491 Hwy 9 E, Little River, SC 29566), and was informed that the vehicle needed to be diagnosed. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 20,000.

Aug 09, 2021

THE HEADLIGHTS ON THIS VEHICLE ARE MOSTLY INADEQUATE. THEY FAIL TO PROVIDE DECENT LIGHTING BEYOND A SHORT DISTANCE IN FRONT OF THE VEHICLE. THE FOG LIGHTS IMPROVE THE SITUATION, BUT WHEN USING HIGH BEAMS YOU'D HAVE BETTER LUCK SEEING AHEAD BY PUTTING A FLASHLIGHT OUT THE WINDOW. MY 2017 ENCORE WITH THE PAN REFLECTIVE HALOGEN LIGHTS ARE MUCH MORE EFFECTIVE THAN THESE MORE EXPENSIVE "TERMINATOR" STYLE HEADLIGHTS. (THE LIGHTS LOOK LIKE TERMINATOR EYES). THIS PRESENTS A MAJOR SAFETY CONCERN BECAUSE YOU CANNOT SEE FAR ENOUGH IN FRONT OF YOU TO SEE WHAT IS AHEAD - AND HIGH BEAMS ARE WORSE THAN LOW BEAMS WITH FOG LIGHTS.

Jan 13, 2018

THE INTERIOR LIGHTING FOR THE DASH/RADIO/BACKUP CAMERA/NAV SCREEN ARE ALL DIMMED PREMATURELY IN THE EVENING. YOU'LL ENTER A SHADY AREA AND WHILE STILL VERY BRIGHT OUTSIDE, THE SCREEN DIMS AND ALL OF THE DASH LIGHTS DIM TO THE POINT OF BEING UNUSABLE - ALMOST NON-EXISTENT. SAFETY ISSUE ON BACKUP CAMERA, OR IF TRYING TO VIEW NAV SCREEN AND NEXT TURNS, YOU ARE DRIVING BLIND BECAUSE THE SCREEN IS TOO DARK TO SEE ANYTHING. DEALER CLAIMED TO HAVE BRIGHTENED THE SCREEN, BUT THAT SIMPLY DIDN'T DO ANYTHING. PROBLEM STILL APPARENT. PROBLEM IS THAT THE DIMMING SENSOR IS TOO QUICK TO SWITCH TO NIGHT MODE, AND NIGHT MODE IS OKAY IF IT IS DARK OUTSIDE, IT IS TOO DIM WHEN IT IS ANYTHING BUT COMPLETELY DARK. AND SADLY, THE SENSOR DOESN'T SEEM TO KNOW THIS.

Jan 13, 2018

TL* THE CONTACT OWNS A 2017 BUICK ENVISION. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO ILLUMINATE UP TO STANDARDS. THE LOCAL DEALER (TODD WENZEL BUICK GMC OF GRAND RAPIDS, 2727 28TH ST SE, GRAND RAPIDS, MI, 49512) WAS MADE AWARE OF THE FAILURE; HOWEVER, NO ADDITIONAL ASSISTANCE WAS OFFERED. THE MANUFACTURER WAS ALSO CONTACTED AND STATED THAT THERE WAS NO FAILURE. ADDITIONAL ASSISTANCE WAS NOT OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 20.

Nov 07, 2017

THE HEADLIGHT ILLUMINATION ON THE 2017 BUICK ENVISION OR INADEQUATE. THEY ARE DIM AND LACK DISTANCE PROJECTION EVEN ON BRIGHT. WE CAN BARELY SEE TO GET UP AND DOWN THE HILL OF OUR DRIVEWAY. WE DO NOT DRIVE AT NIGHT UNLESS WE KNOW THE ROAD WELL. THE HEADLIGHTS SHOULD BE RECALLED BECAUSE THEY WILL CAUSE ACCIDENTS AND THERE WILL BE LAWSUITS.

Oct 25, 2017

POWER TRAIN

4 complaints

Check engine light is on Turbo is failing, underboost code. Very unsafe on roadway due to unpredictable loss of power. The issue has been diagnosed through my local service center. I have not taken it to a dealership yet but will be next week. The issue occurred three weeks ago I believe

Jul 24, 2025

New tires placed. Oil change next day noted oil leak on differential due to gasket. Mechanic tried to obtain gasket but system told him because my VIN was below a certain number I would need a new differential. Additionally, gasket could not be obtained. Buick knew a problem existed and changed manufacturing, hence, VIN above that certain number has no problems. What all of us below that VIN number?

Apr 29, 2025

When I am accelerating at a faster pace, always at 40 mph, my vehicle will start to shake. I have tested it several times now getting onto the interstate, it becomes an issue on the "on ramp" because I have to release the acceleration pedal and then very slowly get up to speed which causes me to not be able to get close enough to the posted speed while on the interstate which in turn causes other drivers to either slow down or try to move in another lane. I took it to my local Buick dealership (Trecek Automotive of Portage) on 4/29/24. They charged me $172.68 for diagnostics which resulted in this: Test drove. Did not feel shaking at first. The harder the vehicle was accelerated, the worse the shaking got. Recommend replacing front CV axle shafts. Cost approx. $1300. At the same time, I had a leak in the left rear axle seal which luckily was under warranty and was replaced. My 2017 Buick Envision has only 56,000 miles on it.

Jun 03, 2024

WHEN DRIVING THE VEHICLE AND INCREASING SPEED, THE TRANSMISSION DOES NOT WANT TO SHIFT. THE RPM'S WILL LITERALLY REDLINE, IF I DO NOT LIFT MY FOOT OFF OF THE GAS QUICKLY, AND REPLACE IT BACK ON THE GAS - THIS REMINDS ME OF A MANUAL SHIFT, BUT THIS IS NOT A MANUAL TRANSMISSION. THE HESITATION IN SHIFTING GEARS HAS GOTTEN SO EXTREME THAT I WILL START TO SMELL A BURNING SMELL IF I DO NOT MANUALLY SHIFT THE TRANSMISSION VIA THE GAS PEDAL. THE CAR ONLY HAS 33,000 MILES, SO I'M SURE THAT THIS IS NOT JUST THE RESULT OF AN OLDER TRANSMISSION. THIS HAPPENS NEARLY EVERYTIME I ACCELERATE MY VEHICLE.

Jul 30, 2020

SEAT BELTS

3 complaints

This is the second time its happened but today while I was already out my driver side seat belt will not release. No matter what I do, the seat belt will not release. Therefore I had to drive home without a seat belt, which is scary. This same exact thing happened before and I had it fixed at the dealership. I've not had any accidents or anything that would affect the seat belt.

Jun 25, 2023

Owner of a 2017 Buick Envision that the front driver’s side seat belt strap has started to fray along the seat belt which could fail in a crash. It seems that the male seat belt connector maybe causing the fraying. The current mileage on the 2017 Envision is 41,497 miles. The local dealer was notified when scheduling an appointment for service.

May 01, 2023

The contact owns a 2017 Buick Envision. The contact stated that the front driver’s side seat belt strap had started to fray at the seat belt connection point. The contact indicated that the fraying became progressively worse over time. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure but no assistance was offered. The failure mileage was 36,000.

Aug 31, 2022

ELECTRICAL SYSTEM,ENGINE

2 complaints

During multiple drives the vehicle completely shuts off when driving or at lower speeds. When this occurs (4 times over the last 3 months) the vehicle has no power or ability to restart creating a major safety issue. You cannot turn on the hazards or anything in the vehicle. The vehicle is still in drive (because you were driving when it occurred) and so you're unable to shift back into park to restart. After some time you are able to restart the vehicle and continue driving.

Oct 16, 2025

"AUTO STOP" FUNCTION WOULD NOT RESTART IN TRAFFIC - STOPPED AT SIGNAL LIGHT; HAD TO PUSH VEHICLE INTO A PARKING LOT. WOULDN'T RESTART FOR OVER 20 MINUTES. TWO ADDITIONAL ELECTRICAL ISSUES (WE BELIEVE ARE RELEATED) PREVIOUSLY THAT HAVE NOT BEEN FIXED.

Jul 01, 2019

POWER TRAIN,ENGINE

2 complaints

The contact owns a 2017 Buick Envision. The contact stated that after the vehicle had reached 10,000 miles driven, the transmission failed to immediately shift into drive(D) or 2nd gear while accelerating from being stationary. The check engine, speed sensor, pressure sensor, and solenoid warning lights were illuminated. The vehicle was taken to a certified mechanic who diagnosed that the speed sensor, pressure sensor, and solenoid sensors had failed, and the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 36,000.

Feb 18, 2025

THE FIRST TIME (DEC 27, 2019) MY FAMILY WAS DRIVING ON REGULAR ROADS WHEN IT SUDDENLY SAID ENGINE OVERHEATING. WE PULLED OVER & LOOKED AT THE ENGINE AND COULD SEE COOLANT FLUID SQUIRTING OUT OF THE COOLANT PIPE-THERE WERE TINY HOLES IN THE METAL PIPE ALLOWING THIS LEAKAGE OF FLUID. WE WERE AWAY FROM HOME AND HAD TO WAIT SEVERAL DAYS FOR A REPLACEMENT PART TO BE ORDERED & REPAIRS TO BE DONE. ( IT COST US THOUSANDS BETWEEN THE WORK, OEM BUICK PARTS, AND EXTRA HOTEL DAYS SINCE WE WERE ON VACATION AWAY FROM HOME.) THEY REPLACED THE COOLANT PIPE. NOW AGAIN (APRIL 23, 2021), AFTER DRIVING ABOUT 2 MILES ON A REGULAR ROAD, APPROACHING THE ENTRANCE TO A HIGHWAY, THE CAR SUDDENLY SAID ENGINE OVERHEATING! I STOPPED AND TURNED THE CAR OFF. I WAITED ABOUT 25 MINUTES TILL IT COOLED. THEN I STARTED TO DRIVE AGAIN, VERY SLOWLY & WITH NO AIR CONDITIONER RUNNING. WITHIN ABOUT 3 MINUTES, THE TEMP WAS GOING UP SO I PULLED OVER AND WAITED AGAIN. THIS HAPPENED ONE MORE TIME AS I MADE IT HOME. NOW I CAN'T EVEN DRIVE IT WITHOUT IT QUICKLY SHOWING THE ENGINE OVERHEATING. A PROFESSIONAL MECHANIC REPLACED THE THERMOSTAT & NEW DEXCOOL (ORANGE) COOLANT BUT IT'S STILL OVERHEATING. I HAVE BEEN VERY CAREFUL WITH MAINTAINING MY CAR, REPLACING AND CHANGING FLUIDS IN ACCORDANCE WITH SPECS. MY CAR IS ESSENTIALLY PARALYZED & I'M AFRAID TO DRIVE IT ANYWHERE! CERTAINLY NOT WHAT I EXPECTED FROM A LUXURY VEHICLE SUCH AS THIS POOR QUALITY!! PLEASE NOTE, I HAVE TO FIND MY POETICAL RECEIPTS BUT PROVIDING THE MOST RECENT RECEIPT. ORIGINAL ISSUE MILEAGE WAS ABOUT 58,000

Apr 25, 2021

VISIBILITY

2 complaints

The contact owns a 2017 Buick Envision. The contact stated while driving 70 MPH, there was an abnormal sound coming from the windshield and the windshield shattered. The contact called the insurance company to get a list of places to repair the vehicle and provided an estimate for the repair. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 139,463.

Feb 05, 2025

The contact owns a 2017 Buick Envision. The contact stated that after parking the vehicle in the driveway on a rainy evening, upon entering the vehicle the following day, the contact became aware that the sunroof had opened independently and allowed rainwater to enter the vehicle. The vehicle was taken to the local dealer where the vehicle was diagnosed. The contact was informed that the sun/moon roof motor needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 77,000.

Oct 09, 2024

SERVICE BRAKES, HYDRAULIC

2 complaints

The contact owns a 2017 Buick Envision. The contact stated that while depressing the brake pedal to stop the vehicle, the brake pedal extended to the floorboard. The vehicle failed to immediately stop, causing the braking distance to be extended. Upon inspection, there was brake fluid leaking from the front driver’s side wheel. The vehicle was taken to the local mechanic who diagnosed that the front driver’s side brake hose had ruptured causing brake fluid to leak from the vehicle. The brake hose was replaced, and the vehicle was repaired. The contact later experienced the same failure to the front passenger’s side brake hose. The mechanic stated that the rubber hose had detached from the metal coupling. The manufacturer and local dealer were not notified of the failure. The failure mileage was 33,902.

Jun 21, 2023

The contact owns a 2017 Buick Envision. The contact stated that while his wife was driving at an undisclosed speed, the vehicle experienced intermittent brake failure with the brake warning light illuminated. The driver was able to slow down, pull into a gas station, and stop the vehicle. The vehicle was then towed to a dealer to be diagnosed. The contact was informed of a brake line failure. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 65,644.

Feb 28, 2022

ELECTRICAL SYSTEM,UNKNOWN OR OTHER

2 complaints

I had just left the driveway at my in-laws house, which is approx. an hour and 45 minutes from my home. Within moments, randomly, the sun roof popped open, as if someone had hit a remote. It would not close, and after trying for a bit, decided to drive home and we would address it there. When I hit the open road, the roof went the rest of the way open and then about two miles from the house, I starting choking on the smell of burning plastic. I immediately pulled over on to the shoulder of a side road, turning off the car. My husband was in a vehicle behind me and came over and we were both very concerned the vehicle was going to catch on fire. He tried to pull the fuse in the panel, but when we turned the vehicle back on, there was smoke coming from the sunroof motor area, and the smell was atrocious. The inside hood liner was very warm near the rear of the vehicle with the motor. At that point, we decided to call a tow truck, because it was obvious there was an electrical short. Because the sun roof was stuck open, we had to get a car cover to protect it from the rain coming in. The dealership investigated the next day, and confirmed there was an electrical short that was throwing high-voltage power in to the sunroof. It had melted the motor and wires around it, and had we gone any further, the voltage would have caused a more significant fire. They had to do significant repairs, costing $1400, as well as some clean-up of the interior to try and ensure we weren't continuing to breathe burnt-plastic fumes.

May 04, 2023

Fire: 1

MY REAR AC UNIT BLOWS HOT AIR NO MATTER WHAT TEMP I CHOOSE OR MODE THAT IS SELECTED. THIS ISSUE WAS FOUND A COUPLE OF DAYS OF PURCHASE IN JANUARY.

Mar 09, 2021

STEERING

2 complaints

Power steering loss. While driving the electronic power steering quit, and I received warnings that the power steering was not working. I also got errors on the advance headlights not working and that the all wheel drive was disable. Drove home with no power steering and checked the power fuses with a volt meter. No failures found. Restarted the car and there was no more problems. The online diagnostic indicated no failures recorded.

Mar 29, 2023

TL* THE CONTACT OWNS A 2017 BUICK ENVISION. THE CONTACT STATED THAT THE EPS FLASHED, INDICATING 'POWER STEERING DISMISSED'. TRANSWEST CHEVROLET BUICK (1200 W MAIN ST, STERLING, CO 80751, (970) 522-2700) INDICATED THAT THERE WAS AN INTERNAL EPS FAILURE. THE VEHICLE WAS TOWED TO THE DEALER DUE TO THE STEERING WHEEL SEIZING. IN ADDITION, DUTTON MOTOR COMPANY (8201 AUTO DR, RIVERSIDE, CA 92504, (951) 687-2020) ALSO DIAGNOSED THAT THE EPS FAILED. THE VEHICLE WAS UNSAFE TO BE DRIVEN AND REMAINED PARKED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 18,000.

Jul 03, 2019

VEHICLE SPEED CONTROL

2 complaints

CRUISE CONTROL SELF ENGAGED WHILE GOING 65 MPH. HANDS WERE NOT ANYWHERE NEAR CRUISE CONTROL BUTTON. IT WAS IN THE MIDDLE OF A THUNDERSTORM LUCKILY DIDN'T CAUSE ACCIDENT

Oct 03, 2019

TL* THE CONTACT OWNS A 2017 BUICK ENVISION. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AT VARIOUS SPEEDS, THE ACCELERATOR PEDAL WAS TOO SMALL FOR HER FOOT. THE VEHICLE WAS TAKEN TO THE CAPPELLINO BUICK GMC DEALER LOCATED AT 5411 TRANSIT RD, WILLIAMSVILLE, NY 14221; (716) 650-4471 WHERE IT WAS CONFIRMED THAT THE ACCELERATOR PEDAL WAS TOO SMALL BUT THERE WAS NO REMEDY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED AND WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000.

Aug 11, 2017

EXTERIOR LIGHTING,ENGINE

2 complaints

DASH LIGHTS GO OUT WHEN YOU ARE IN A SHADY AREA. STAY OUT WAY TO LONG. NO WAY TO ADJUST TO MAKE THEM BRIGHT. COLLISION ALERT GOES OFF WHEN YOU ARE NOT NEAR HITTING ANYTHING. CLOCK WENT FROM EST TO WEST COAST TIME. CAR MAKES A KNOCKING SOUND IN THE REAR END. ALSO MAKES A SCRAPPING SOUND. DOESN'T MATTER IF YOUR GOING UP HILL, DOWNHILL, LEFT OR RIGHT. NEVER KNOW WHEN IT WILL DO IT. ALWAYS WHEN THE SPEED IS BETWEEN 45 & 55 MPH. THIS IS THE SECOND BUICK ENVISION THAT WAS REPURCHASED. SAME ISSUE WITH THE FIRST ONE. WORKED ON MANY TIMES BY GARAGE & EVEN A REP SENT FROM BUICK. THE PROBLEM COULD NOT BE FIXED. THIS WAS 18 MONTHS OF ISSUES TO GET A RESOLUTION. HAPPY THAT I HAVE A CHEVY EQUINOX NOW.

Oct 20, 2018

CAR MAKES A SCRAPPING SOUND. SPENT 32 DAYS, THEN 22 DAYS AT THE GARAGE. AT THE 32 DAYS TORQUE TUBE TO DRIVE SHAFT CHANGED. NOISE CAME BACK. AT 22 DAYS BUICK SENT A FIELD REP. TO WORK ON ENVISION. INVOICE SAID THEY LOOSENED & RETORQUE THE FRAME THAT ATTACHES THE REAR DIFFERENTIAL TO THE UNIT BODY OF THE CAR. WITH MY CASE BUICK CALLED & TOLD ME THE GARAGE CHANGED A CARRIER BEARING. ASKED THE GARAGE WHY THEY SAID THAT. WAS TOLD THEY HAD TO PUT SOMETHING DOWN TO GET PAID. BUICK ENDED UP DOING A REPURCHASE. NOW WE HAVE THE SAME NOISE IN THE REPLACEMENT BUICK ENVISION 2017. ANOTHER ISSUE WITH THIS SUV IS THE DASH LIGHTS. IT'S SUNNY OUT & YOU GET IN A SHADED AREA & THEY GO OUT. DASH IS SO DIM SOMETIMES YOU CAN'T SEE YOUR SPEED OR YOUR GAGES PLUS RADIO. THERE IS A WHEEL TO BRIGHTEN OR DIM THE LIGHTS. YOU ROLL THE WHEEL UP TO HAVE A BRIGHT SETTING & IT ROLLS BACK, LIKE IT'S SPRING LOADED. JULY 14, 2017 WAS THE FIRST TRIP OF MANY TO THE GARAGE. THE NOISE IS SPORADIC. IT DOESN'T MATTER IF YOU ARE GOING UPHILL, DOWN HILL, LEFT OR RIGHT. THE GARAGE KNOW HOW TO MAKE THE NOISE. THEY DRIVE 50 -55 MPH & DROP THE CAR IN LOW. THIS PUTS THE CAR IN 6TH GEAR. WE DON'T DO THAT. IT MAKES THE NOISE. WAS SHOCKED THAT THEY FIGURED OUR HOW TO MAKE THE SCRAPPING SOUND.

Apr 14, 2018

STRUCTURE

2 complaints

WHILE DRIVING AT HIGHWAY SPEED REAR TALE GATE OPENED ON IT'S OWN.

May 27, 2018

2017 BUICK ENVISION. CONSUMER WRITES IN REGARDS TO FRONT DRIVER AND PASSENGER DOOR EDGES BEING RAZOR SHARP. *LD THE CONSUMER STATED THE SHARP DOOR EDGES CAUSED A SEVERE LACERATIONON THE PASSENGER RIGHT LEG. THE CONSMER REQUESTED TO RELEASED FROM THE LEASE AND REIMBURED PAYMENTS MADE *JS.

Feb 26, 2018

Injuries: 1

ENGINE AND ENGINE COOLING

1 complaint

The contact's friend owns a 2017 Buick Envision. The contact stated that while driving at approximately 45 MPH, the engine warning light illuminated. The vehicle was taken to an independent mechanic, who determined that the failure was due to the sensor for the catalytic converter. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted. The failure mileage was approximately 179,000.

Sep 23, 2025

SERVICE BRAKES,ENGINE

1 complaint

The contact owns a 2017 Buick Envision. The contact stated that while driving at an undisclosed speed, the brake pedal seized. There was no warning light illuminated. The contact forcefully depressed the brake pedal to stop the vehicle. The contact stated that upon restarting the vehicle, the message "Service Brake Assist" was displayed, and the check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the brake vacuum pump and the exhaust camshaft had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 96,000. The VIN was not available.

May 21, 2025

SEATS

1 complaint

I used the remote start on my key fob to warm up the vehicle before work. About 10 minutes later, I went to my vehicle to leave, I noticed the car was on fire. I opened the door and saw that the driver seat was on fire. I ran inside the house to get cups of water to put the fire out. Looks like the seat warmer on the driver side failed and ignited the leather seat. My life was at risk since a fire ensued. I was put in danger by having to put the fire out myself before it caused further damage. Also breathing in the fumes of the leather was a potential danger. The problem has not been reproduced. The car is currently at the dealership to be further inspected. No warning signs came up before the fire. No police reports were filed

Feb 05, 2025

Fire: 1

ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE

1 complaint

The vacuum pump failed, causing the gear to explode, which in turn damaged the cam shaft. Yes, this is available for inspection. The brake was unable to be depressed, requiring extreme force to being able to safely stop at an area that was safe to do so. I turned the car off and it made a funny sound. When I tried to start the car, it would no longer start. The car was towed to my local auto mechanic and then to the closest Buick dealership. The dealership diagnosed the problem outlined above. No warning lights.

Feb 28, 2024

ELECTRICAL SYSTEM,EQUIPMENT

1 complaint

The contact owns a 2017 Buick Envision. The contact stated while driving at an undisclosed speed, the infotainment system failed intermittently. As a result of the failure, the contact was unable to access important safety features such as the rear camera, side view camera, and Lane Keep Assist. The EPS warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the infotainment system. The vehicle was not repaired. The vehicle was taken to an independent mechanic, who confirmed the diagnosis. The vehicle was repaired and taken back to the dealer, who was unable to program the new infotainment unit. The manufacturer was not notified of the failure. The failure mileage was 90,000.

Aug 21, 2023

POWER TRAIN,SERVICE BRAKES

1 complaint

Car keeps jolting forward on it’s. This almost caused me to slam into the back of someone’s car on the highway in bumper to bumper traffic. While trying to slow down the car forcefully slams forward. Other times I have been trying to accelerate from a stop and the car slams forward. When this happens everyone is thrown forward this started happening after repair at Jack Gimbalvo Buick body shop in York. Jack Giambalvo Buick dealership said they can’t duplicate the problem and there are no misfires. I will be calling corporate to make another complaint. I have already been in an accident in this car due to the brakes not working correctly and the whole dash malfunctioning.

Oct 28, 2022

ELECTRICAL SYSTEM,SERVICE BRAKES

1 complaint

Brakes failed while coming to a stop causing me to crash into the back of someone. Also all dash and radio and shifter lights went out and came back on at the same time brakes failed. Brake issue still not fixed by GM Buick.

Oct 28, 2022

Crash: 1

SERVICE BRAKES,SERVICE BRAKES, HYDRAULIC

1 complaint

Brakes did not engage when my husband pressed on them while he was driving. Brakes when straight to the floor. He noticed brake fluid on the ground and when he filled it back up and pressed on the brakes the fluid spewed out of the brake line. His safety and the safety of others was impacted because he was in traffic and a car started to slow and our Envisions brakes were not working. He had to swerve around multiple cars and go through a traffic light to avoid causing a wreck. This just happened on 7/31 so it has not ben reported but will be going to the dealership tomorrow on 8/1/2022. We did not notice any messages or warning lights on the dash. This appears to be an issue based on the other NHTSA report number 11398881,11396874,11467669,11465728,11454501 and 11406327

Jul 31, 2022

UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM

1 complaint

At 15,238 miles I was at gas station to fill up vehicle only to discover the fuel filler flap was broken and could not get gas nozzle in vehicle for fill up. Immediately had my mechanic look at it and they were able to repair it. They were able to reattach spring but could not attach sealing plate without a disassemble. Had to replace the fuel neck assembly. No warning lights had come on dash for gas vapor, or other things. I have pictures of mileage and broken fuel filler cap. This could have been disastrous if I was in some small town that could not get parts or had run out of gas somewhere or if gas vapors started leaking.

Jun 15, 2022

STEERING,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

1 complaint

For 6 months the vehicle has had the following problems: 1. Car automatically shutting down(unresolved) 2 steering column, wheel locking up(resolved at this time) 3. Interior and panel lights flashing when car shutting down ( unresolved) 4. When applying pressure to gas pedal engine automatically shuts down (unresolved) 5. Check engine light stays on Vehicle has been taken to dealership shop 6 times in the past 6 months. There has not been total resolve especially the fact that the car shuts down when I am driving. The car has multiple warranties. This is a very dangerous situation. I would appreciate your help

Mar 22, 2022

STEERING,ELECTRICAL SYSTEM,ENGINE

1 complaint

When the car is in auto engine shut off mode, when the brake is released the steering power assist message displays, the steering wheel locks up, the doors unlock and the interior and exterior lights flash. The car will start back up but it takes a second to start. The car is also starting to not start back up and completely shut off at the light. All of the lights will start flashing. This is highly dangerous as the steering wheel lock almost caused my family to get into a major car accident. The car will be taken to a dealership later this week.

Jan 11, 2022

POWER TRAIN,SERVICE BRAKES,ENGINE

1 complaint

TWICE IN THE LAST MONTH, I HAVE BEEN DRIVING IN MOTION LESS THAN 5 MPH, AND THE CAR ACCELERATED BY ITSELF. I HAD TO SLAM ON THE BRAKES TO STOP IT. THE TIRES SCREECHED. VERY SCARY AS IT ACCELERATED FAST, LURCHING FORWARD. BOTH TIMES IN A CAT LOT.

Mar 11, 2021

STEERING,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES

1 complaint

ON AT LEAST 5 DIFFERENT OCCASIONS THE DASH BOARD LIGHTS AND INFOTAINMENT SYSTEM HAVE WENT COMPLETELY BLACK THIS IS AT VARYING SPEEDS FROM 25 MILES TO 60 MILES AND EVEN SITTING AT A STOP LIGHT THIS HAS HAPPENED. WHEN IT DOES HAPPEN ITS ONLY FOR COUPLE SECONDS. THIS HAS ALSO HAPPEN TWICE WHILE MY TEENAGE SON WAS DRIVING AND SCARED HIM QUITE A BIT. MOST RECENTLY WHILE AT A STOP LIGHT I LET MY FOOT OF THE BRAKE AND PUSH GAS I GET A MESSAGE SAYING PARK BRAKE RELEASED THE DOORS UNLOCK THEN LOCK. I TRY TO MOVE THE STEERING WHEEL BUT ITS HARD LIKE IT'S LOCKED I THEN GET MESSAGE SAYING POWER STEERING HAS BEEN REDUCED DRIVE CAREFULLY. THEN A FOLLOWING MESSAGE SAYING ALL WHEEL DRIVE HAS BEEN TURNED OFF. THIS HAS HAPPENED ABOUT 7 OR 8 TIMES RANDOMLY AFTER COMING TO A STOP FOR A RED LIGHT IN WHICH LIGHT TURNS GREEN I TRY TO PROCEED THAN ALL THIS MESSAGES AND WHEEL TIGHTENS AND CAR FEELS LIKE IT STALLS FOR A SECOND.

Oct 26, 2020

ELECTRICAL SYSTEM,STRUCTURE,SEATS

1 complaint

WHEN VEHICLE DOES AUTOMATIC SOFTWARE UPDATES FROM GM, IT "BLOWS UP" THE PERSONALIZATION MENU. I AM IN PHYSICAL THERAPY NOW FROM CAR SEAT THAT AUTOMATICALLY WENT TO POSITION 1 WHEN I OPENED CAR DOOR. EASY EXIT HAD BEEN TURNED ON BY UPDATE. I HAD IT TURNED OFF BECAUSE IT NEVER WORKED RIGHT WITH MEMORY SEATS. NOW AFTER ANOTHER UPDATE AND MENU WAS SKEWED AGAIN. EASY EXIT TURNED BACK ON AS WELL AS SEAT HEATERS ON START UP. BOTH HAD BEEN TURNED OFF IN MENU.

Dec 07, 2018

ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES,UNKNOWN OR OTHER

1 complaint

CAR HAS ELECTRONIC CHILD SAFETY DOOR LOCKS ACTIVATED WHEN USING THE HARD BUTTON THAT TYPICALLY LOCKS ONLY WINDOWS. WIFE TOOK A NAP IN BACK SEAT ON LUNCH BREAK AT WORK, DIDN'T REALIZE WINDOW LOCK BUTTON WAS ACCIDENTALLY ENGAGED, LOCKED WITH REMOTE FROM BACK SEAT WHILE CAR WAS RUNNING. DOOR REMOTE WOULD NOT ALLOW THE BACK DOORS AND PASSENGER DOOR TO REMAIN LOCKED AND DOOR HANDLES WOULD NOT OPEN FROM INSIDE EVEN WHEN USING THE REMOTE. SHE WAS TRAPPED IN THE BACK. WITH A VERY BAD BACK AND KNEE IT WAS NOT EASY TO CLIMB TO FRONT DRIVER SIDE DOOR TO UNLOCK FROM THERE, THE ONLY PLACE THIS WOULD WORK. IF LOCKING WITH THE REMOTE, UNLOCKING WITH REMOTE SHOULD BE POSSIBLE AND WAS NOT. LITERALLY TRAPPED IN BACK SEAT AND ONLY WAY OUT IS TO GET TO THE FRONT SEAT TO UNLOCK FROM THERE. WHAT IF GRANDMA WAS BACK THERE WHEN SOMETHING HAPPENED LIKE CAR SHUT OFF? VERY BAD SITUATION AND A LIFE SAFETY ISSUE. I'VE NEVER OWNED A CAR THAT HAD ELECTRONIC CHILD LOCKS TIED TO WINDOW LOCK SWITCH. SHOULD NOT BE ALLOWED TO BE TRAPPED IN CAR. *TR

Nov 26, 2018

Injuries: 1

ELECTRICAL SYSTEM,WHEELS

1 complaint

TIRE PRESSURE MONITORING SYSTEM, OR 'TPMS' NOTIFIED ME OF A FLAT TIRE. IT SHOWED LOSS OF TIRE PRESSURE IN THE REAR PASSENGER RIRE, HOWEVER, THE DRIVER REAR TIRE WAS THE ONE THAT WAS FLAT.

Oct 18, 2018

SUSPENSION

1 complaint

1 MONTH OLD IT DEVELOPED A VIBRATION/SHIMMY IN THE STEERING AND FELT ON THE FLOOR OF THE CARE THAT COULD BE FELT BY DRIVER AND PASSENGER. SHIMMY STARTED WHEN ACCELERATING AND TURNING AND PROGRESSED TO ALSO WHEN ACCELERATION WHEN DRIVING STRAIGHT AHEAD. IT IS NOW 9 MONTHS OLD AND I CAN FEEL WHILE DRIVING ON THE HIGHWAY AT HIGHER SPEEDS. DEALER CONTACTED BUICK FOR ADVICE SINCE THEY WERE UNSURE WHAT WAS CAUSING THE VIBRATION, TOLD TO REPLACE FRONT AXIL BUT WAS NO BETTER. CONTINUED TO REQUEST REPAIR BUT DEALERSHIP AND BUICK, STATED CAUSE OF PROBLEM UNKOWN AND NO FIX IS IN DEVELOPMENT. TOLD IT WAS A "CHARACTERISTIC OF THE VEHICLE": THE VIBRATION-SHIMMY IS GETTING WORSE AND I AM FEARFUL OF A CATASTROPHIC FAILURE OF WHATEVER PART/PARTS ARE FAULTY. FAULTY PARTS OR DESIGN COULD CAUSE A SERIOUS ACCIDENT WHEN TRAVELING AT HIGH SPEED OR WHEN THE CAR IS IN MOTION AT ANY SPEED. ADDITIONAL DOCUMENTATION AVAILABLE BUT UNABLE TO UPLOAD WILL SUPPLY IF NEEDED.

Sep 18, 2018

STEERING,SUSPENSION,ELECTRICAL SYSTEM

1 complaint

2017 BUICK ENVISION. CONSUMER WRITES IN REGARDS WOBBLING IN THE FRONT END OF CAR WHILE TURNING CORNERS. *LD *JS

Aug 15, 2018

ENGINE

1 complaint

THERE IS A PROBLEM WITH THE EXHAUST SYSTEM OR MAYBE NOT, WITH A HORRENDOUS GROANING RATTLE THAT OCCURS WITHIN SPECIFIC PARAMETERS. AT ABOUT 45-50MPH, IF CRUISING WITH ALMOST NO ACCELERATION, WHEN YOU DO ACCELERATE, YOU GET AN AWFUL RATTLE THAT SOUNDS AS THOUGH IT IS COMING FROM THE EXHAUST SYSTEM. IT IS STARTLING AND IN OF ITSELF DOESN'T SEEM TO BE A SAFETY ITEM EXCEPT IT STARTLES YOU. DEALER INDICATED WHEN BROUGHT IN THAT ROAD SALT, SMALL STONES, ETC. HAD SETTLED ON TOP OF THE FUEL TANK AND CAUSED THIS GOD AWFUL SOUND. THEY SAID THEY BLEW IT OUT AND THE PROBLEM DID APPEAR TO BE FIXED - EXCEPT IT TOOK ONLY A WEEK FOR IT TO RETURN. IF WHAT THE DEALER SAID WAS TRUE, THERE IS A GAP BETWEEN THE FUEL TANK AND BODY THAT ALLOWS NORMAL ROAD DEBRIS (SALT, PEBBLES, ETC.) SETTLE UP THERE AND CAUSE THIS CONDITION TO OCCUR. NOT A SAFETY ISSUE EXCEPT IT IS DISTRACTING AND STARTLING WHEN IT OCCURS. COULD BE A SAFETY ISSUE IF OTHER THINGS GET UP THERE, LIKE A RAG OR CLOTH, AND IT RIDES AGAINST THE EXHAUST SYSTEM, WHILE LODGED ABOVE THE FUEL TANK, AND CATCHES FIRE. THAT AS NOT HAPPENED, BUT IMAGINE IT IS POSSIBLE GIVEN THE CIRCUMSTANCES.

Jan 13, 2018

STEERING,POWER TRAIN

1 complaint

THE VEHICLE SHAKES ON EXCELERATION IT IS WORSE TURNING LEFT OR RIGHT BUT ALSO DOES THE SHAKING GOING STRAIGHT,THE DEALER CALLED GM ENGINEERING AND SO FAR THEY HAVE DONE NOTHING IT HAS BEEN A MONTH NOW AND I AM NOT THE ONLY ONE THAT HAS THIS PROBLEM THIS CAR IS AN ALL WHEEL DRIVE ENVISION PREMIUM 2

Nov 10, 2017

2017 BUICK Envision Problems & Complaints

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