2008 BUICK Lucerne Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
VIN Decoder
217
Complaints Reported
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Complaints by Component
ELECTRICAL SYSTEM
63 complaints
The contact owns a 2008 Buick Lucerne. The contact stated that the vehicle failed to start. The vehicle was examined by an independent mechanic, who diagnosed that the fuel pump relay and fuse had melted, and the fuse box located underneath the rear seat needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were not notified of the failure. The failure mileage was 153,000.
Apr 28, 2025
The contact owns a 2008 Buick Lucerne. The contact stated that immediately after his wife had started the vehicle, the vehicle inadvertently lost power and was unable to be restarted. After a visual inspection of the battery compartment, the contact observed that the fuse relay showed signs of an electrical fire. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 78,000. The VIN was not available.
Jun 06, 2024
Vehicle shuts off due to fuel pump relay connection problem which is due to the back seat rubbing against the fuse box
Apr 05, 2024
The contact owns a 2008 Buick Lucerne. The contact stated while attempting to start the vehicle, the vehicle made an abnormal sound and failed to start. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic. The vehicle had not been diagnosed or repaired. The contact referred to the NHTSA Campaign Number: 08V441000 (Electrical System). The manufacturer was not made aware of the failure. The failure mileage was unknown.
Nov 21, 2023
Vehicle refused to start. No warning light illuminated on dash. Checked Fuel Pump Relay and it was burned. Replaced and it keeps burning and getting extremely hot. Relay has been replaced x4. Fuse Box is starting to melt. Wiring to Fuel Pump is free of any corrosion on wiring/prongs. Interior starts to smell of heavy smoke increasing the risk of a FIRE in the rear seats.
Oct 15, 2023
+ 58 more complaints for this component
ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
22 complaints
Fuse box (rear) 2008 Buick Lucerne CXL. FUEL PUMP Relay burns fuses out quickly. The fuse box located under the back seat has been having issues of burning where the fuel pump relay is located. It then in turn shorts out the fuse box which keeps needing to be replaced. This is a safety issue as it catches fire under the back seat. Fuse box has been replaced before and continues to have issues and melts, causing the vehicle to die in mid traffic, does at stop lights or even just parked and running it dies out and smells like burning plastic. The fuse box has caught fire several times. The issue has been confirmed by several mechanics and dealerships. Also there is a history of electrical problems with the rear fuse box in carfax. There was no warning, and now the check engine light is illuminated. We bought the vehicle last year in June of 2024. There seem to be no problems at the time until shortly after we had bought the vehicle. Turns out there's a long history of electrical problems involving the rear fuse box with this vehicle. I have uploaded screenshots of the car report on this vehicle. There are more complaints.
Sep 10, 2024
Our Buick Lucerne would crank but wouldn't turn over when trying to start after trying to pick up take out. 1) It was suggested to me by a passerby that it sounds like a fuel pump relay. 2)I started to smell something burning. The passerby who happens to be familiar with Buick Lucerne tried to help. He lifted the back seat and showed me the fuel pump relay which was burned. Then he switched the electrick window relay which is the exact same relay switch and the car started. Went immediately to an autozone and bought spare fuel pump relay. Thought that solve the problem, but every 2 to 3 days I'd smell that burning smell. 3) The mechanic I've been going to for 10 years confirmed the issue 4)Have not taken to dealer or insurance rep 5)Absolutely no visual warning on dashboard. the warning happens when I start smelling the burning odor. Started one and a half months ago....
Mar 18, 2024
The rear fuse box burned out the fule pump relay because of the metal hooks for the seat hit it and pop the fuse out causing it to ark and burn out. I had to have the fule pump replaced twice as that what I was told at auto shops. Going on line was the only reason I found out about the fuse box. After my car died and wouldnt start, opened the casing and sure enough the fule pump housing was completely burned. So now after replacing two fule pumps my emergency money is gone and who knows how long it will before am able to buy a 400$ fuse box with probably another couple hundred in labor to change it out. All because there was to much metal on the seat hooks.
Mar 22, 2023
WHEN I FIRST BOUGHT THE CAR OVER A YEAR AGO THERE WERE 3 DIFFERENT OCCASIONS THAT MY CAR WOULD NOT START SO I CONTACTED THE DEALERSHIP THAT I BOUGHT IT FROM AND THEY EXPLAINED TO ME THAT IT WAS A REOCCURRING PROBLEM WITH THAT MODEL FOR THE FUEL PUMP RELAY TO GO OUT AND AFTER A COUPLE TIMES OF IT GOING OUT IT WOULD ULTIMATELY FRY THE FUSE AND RELAY BLOCK AND IT WOULD NEED TO BE REPLACED SO THAT IS WHAT THEY DID AT THE DEALERSHIP AND WITHIN THEY YEAR THAT I HAVE OWNED IT I HAVE REPLACED THE FUEL PUMP RELAY 3 TIMES AND DRIVING TO THE PARTS STORE LAST WEEK THE CAR JUST DIED IN THE MIDDLE OF THE STREET AND HAS NOT STARTED SINCE. I WAS TOLD IT WAS DUE TO THE HINGE ON THE SEAT RUBBING THE SIDE OF THE FUSE AND RELAY BOX SPECIFICALLY THE FUEL PUMP RELAY THAT IS THE CAUSE OF THE FUSE AND RELAY BLOCK TO SHORT OUT
May 01, 2021
RECENTLY REPLACED FUEL PUMP. AFTER REPAIR, CAR WAS STILL A CRANK/NO START. REPLACED FUEL PUMP RELAY WHICH HAD OBVIOUS BURN/SCORCHING EVIDENCE, AS WELL AS MELTING AROUND FEMALE PORT ON THE FUSE BOX. SINCE THEN HAVE HAD TO REPLACE 3 OTHER NEW FUEL PUMP RELAYS DUE TO PROBLEM OF EXCESSIVE HEAT OR ELECTRICAL SURGE FRYING THE RELAY. AFTER RESEARCHING THE PROBLEM, IT WAS FOUND THAT THE PROBLEM IS CAUSED BY THE BACK SEAT OF THE VEHICLED COMING IN CONTACT WITH THE TOP OF THE FUSE BOX CAUSING THE RELAY TO MOVE, CAUSING THE RELAY TO WORK HARDER TO MAINTAIN A CONNECTION, WHICH IN TURN CREATES MORE CURRENT AND THE RESULTING HEAT INCREASE MELTS THE CASING IN THE FUSE BOX AND KILLS THE RELAY. WHEN THE RELAY IS COMPROMISED IN SUCH A WAY THE FUEL PUMP STOPS OPERATING AND THE ENGINE GETS NO GAS THUS CREATING A CRANK/NO START IF THE CAR IS PARKED OR CAUSES THE CAR TO STALL OUT IF THE CAR IS IN MOTION. IN REASEARCHING THIS MATTER, IT IS CLEAR THAT GM HAS BEEN AWARE OF THIS SITUATION FOR OVER 10 YEARS. THERE ARE MULTITUDES OF INDIVIDUALS EFFECTED BY THIS PROBLEM WITH SOME OF THEM HAVING SMOKING OR BURNING ISSUES WITH THE RELAY. PERSONALLY, I HAVE HAD STALL OUTS WHILE GOING WITH THE FLOW OF TRAFFIC WHICH RESULTED IN VEHICLE CONTROL ISSUES SUCH AS BRAKING AND STEERING AND EXCELLERATION, GM HAD EXTENDED REPAIR PERIOD FOR THE ISSUE BUT FAILED TO NOTIFY OWNERS SO MANY WERE UNAWARE OF THE REPAIRS OR EVEN THE ISSUE UNTIL THE PROBLEMS OCCURRED. NO RECALL HAS BEEN INITIATED BY GM EVEN THOUGH IT IS A CLEAR SAFETY ISSUE DUE TO THE CONTROL ISSUES WHEN STALL OUTS OCCUR AND THE POTENTIAL FOR FIRES UNDER THE SEAT AS THE PROBLEM PROGRESSES. GM REFUSES TO COVER REPAIRS TO AFFECTED VEHICLES SINCE THE COURTESY REPAIR ORDER EXPIRED AND THE VEHICLES ARE TYPICALLY OUT OF WARRANTY. VEHICLE INVOLVED IS A 2008 BUICK LUCERNE BUT THE ISSUE EFFECTS OTHER GM CARS. GM TSB 15-NA-051 FOR TECH DIRECTIVES
Apr 29, 2021
+ 17 more complaints for this component
FUEL/PROPULSION SYSTEM
14 complaints
Bought my car Sept. 2022.Within the first couple of months I started having intermittent problems that seemed fuel related.After some research I found out my car had a TSB that has been out since 2016. With this knowledge I took the back seat out of my car and the problems all stopped.June of 2023 started having some problems that were sort of similar to what I was experiencing before with some power loss, had vehicle taken to mechanic who diagnosed an interlock system problem.I thought maybe that would fix all my problems and put my back seat back. I travel 4 hours once a month to go see my son and only took my car once on that trip because of not being able to have a back seat.Me thinking the interlock fix was the solve all to my problems I put the back seat in and started my drive to go see my son. 3 hours in stop for gas, try to start my car, cranks won’t start, not getting fuel. Called mechanic who just worked on my car, suggested to check my fuel pump fuse and fuel relay, find my fuel relay is melted. Replace fuel relay and pulled the back seat out, car fires right up no problems. Continue hour drive to see my son, picked up my son so had to put the back seat in. Drive about 7 blocks and stop at Walmart, try to start car and same problems as before. Replace Fuel relay, propped up the back seat around the fuse box trying to still make it safe enough for my son to ride back there, no more problems that trip, propped seat left leaning in the back. August-Was driving down the Highway at 65mph with the cruise on, when all of a sudden my car begins to lose power and proceeds to stall with no warning. Lost complete control of steering and had minimal control breaking, had to coast to a stop with no breaks or steering, lucky was on a straight rural hwy, can’t imagine if I was in the city. Seat had fallen up against fuse box fried fuel relay again and the control module. Take to shop for repair, control module, fuel pump replaced NSB complete all at my expense.
Oct 10, 2023
FUEL SUPPLY LINE AT FIREWALL RETAINER SEVERELY RUSTED, COULD LEAK SPRAYING FUEL ON ENGINE OR EXHAUST CAUSING FIRE
Apr 26, 2021
FUEL RELAY WENT OUT 2X, THE SECOND IT ALMOST CAUGHT THE CAR ON FIRE. THE CAR FILLED WITH SMOKE. ITS LOCATED UNDER THE REAR SEAT OF THE CAR. CALLED DEALERSHIP SAID THERE WAS A RECALL TO BRING IT IN, NOW THE DEALERSHIP IS SAYING THE WARRANTY HAS EXPIRED, AND WANTS $1700 TO FIX.IF I'D BEEN DRIVING IT WOULD'VE BURNED THE CAR, AND WORSE HOW ABOUT IF MY GRANDBABY WOULD'VE BEEN BUCKLED IN THAT SPOT. THE CAR ONLY HAS AROUND 80,000 MILES ON IT. THE CAR WAS IN MOTION. THE CAR IS STILL AT THE DEALERSHIP
Oct 20, 2020
CAR CRANKED BUT DOES NOT START. JUST REPLACED THE FUEL PUMP RELAY WITH OEM AND FUEL PUMP. WORKED. ONE DAY LATER, DOESN'T WORK. THE FUEL PUMP RELAY WAS BURNT. SEEMS TO BE A COMMON PROBLEM IN THE CHAT BOXES FOR THIS CAR. I WAS TOLD THERE IS A TECH NEW BULLETIN ON THIS.
Sep 15, 2020
TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. WHILE DRIVING FOR OVER AN HOUR, THE CONTACT ATTEMPTED TO RESTART THE VEHICLE AND THE FUEL PUMP FUSE BURNED OUT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 9-5583355801. THE MANUFACTURER ADVISED THE CONTACT TO CALL A LOCAL DEALER TO HAVE THE VEHICLE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 119,000.
Oct 15, 2019
+ 9 more complaints for this component
ENGINE
11 complaints
Engine coolant leak at engine timing belt cover per repair service. Not available for inspection , already had repaired (see attached invoice). Had to pull over on busy major roadway due to high temperature warning on temperature gauge. Problem confirmed by service center.
Mar 11, 2022
The contact owns a 2008 Buick Lucerne. The contact stated while driving approximately 20 MPH, the vehicle stalled without warning. The contact was unable to restart the vehicle. The contact stated there was no warning light illuminated. The vehicle was towed to the residence. The vehicle was inspected by a local mechanic and diagnosed with needing the fuel pump relay to be replaced. The vehicle was repaired however, the failure persisted. The manufacturer was not informed of the failure. The failure mileage was 72,479.
Nov 09, 2021
TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT STATED WHILE DRIVING, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE JERKED WITH AN ABNORMAL THUD BEFORE RESPONDING. MIKE HAGGERTY BUICK GMC, INC. (9301 S CICERO AVE, OAK LAWN, IL 60453; (708) 762-9813) WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE PASSENGER'S SIDE MOTOR MOUNT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.*DT *TR
Sep 28, 2020
THE ENGINE IT'S SHUTTING OFF WHILE DRIVING, AND AFTER IT GETS COLD IT WILL RESTART, BUT AFTER DRIVING AGAIN ANOTHER FEW MILES IT WILL SHUT OFF AGAIN. THERE ARE NO LIGHTS ON, SO NO MECHANIC TO TELL ME WHAT THE PROBLEM IS. I EVEN CALLED THE DEALER, AND I WAS TOLD THAT THEY CAN'T DIAGNOSE THE CAR BECAUSE IS NO CHECK ENGINE LIGHT ON.. I TRIED FEW DIFFERENT AUTO SHOPS WITH NO ANSWER, SO MY CAR IS PARKED IN THE DRIVEWAY BECAUSE I'M SCARED TO DRIVE IT, I DON'T KNOW HOW OR WHEN THE ENGINE WILL STOP.. ANOTHER MECHANIC TOLD ME TO DROP THE CAR TO HIS SHOP BUT IT MAKE 2 WEEKS OF WORK TO FIND OUT THE PROBLEM AND I WILL HAVE TO PAY FOR 2 WEEKS, AND THAN TO PAY TO FIX IT. IT USUALLY STOPS WHILE IN MOTION WHEN CLOSE TO THE A TRAFFIC LIGHT, WHEN I MAKE A TURN AND ALWAYS WHEN I SLOW DOWN
Sep 11, 2020
TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. WHEN THE CONTACT TURNED THE VEHICLE, IT SHUT OFF. ALSO, WHILE DRIVING OVER A PUDDLE, WATER ENTERED THE ENGINE AND CAUSED THE ENGINE TO MOMENTARILY SHUT DOWN. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO GARBER BUICK GMC (772-467-0835, LOCATED AT 5255 US-1, FORT PIERCE, FL 34982), BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE SAME DEALER TO PERFORM A DIAGNOSTIC TEST. THE VEHICLE WAS NOT DIAGNOSED BECAUSE THE CONTACT DID NOT WANT TO BE FINANCIALLY RESPONSIBLE FOR THE TEST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000.
Nov 08, 2018
+ 6 more complaints for this component
STRUCTURE
9 complaints
DOOR LATCH ISSUE ON CAR THE SAME AS FORD DOOR LATCH RECALL. HAVE FOUR DOOR VEHICLE AND BOTH BACK DOORS WILL NOT OPEN DUE TO MALFUNCTIONING DOOR LATCHES. REAR PASSENGER SIDE STOP WORKING 2 YEARS AGO AND NOW DRIVERS SIDE PASSENGER DOOR HAS FAILED.
Oct 27, 2017
WENT TO OPEN DRIVER SIDE DOOR WHEN THE HANDLE PULLED OUT FROM THE CAR. *TR
Nov 30, 2013
TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT STATED THAT WHILE ENTERING THE VEHICLE, THE DRIVER'S SIDE DOOR HANDLE DETACHED FROM THE VEHICLE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 85,000. *TR
Jul 05, 2013
HORIZONTAL EXTERIOR CHROME DOOR TRIMS LOOSE AT THE ENDS AT TIME OF PURCHASE AND HAVE WORSENED. TOOK CAR IN TO GM REPAIR FACILITY (DEALER) 3 TIMES WHO REPLACED THEM, BUT CONDITION ALWAYS RETURNED. WAS TOLD THAT IF I BROUGHT IT IN AGAIN FOR REPLACEMENT, IT WOULD HAPPEN AGAIN. CANNOT HAVE CAR WASHED BY A FACILITY THAT USES ROTATING BRUSHES SINCE THE BRUSHES WOULD PROBABLY TEAR OFF THE DOOR TRIMS AND DAMAGE THE EXTERIOR PAINT WITH THEM. HAVE TO WASH CAR BY HAND. *TR
Dec 18, 2012
INSIDE CENTER PILLAR (COLUMN BETWEEN FRONT AND REAR) TRIMS HAD GAPS WHERE TRIMS DIDN'T COVER THE OPENING. TOOK CAR TO A GM REPAIR FACILITY (DEALER) 4 TIMES. THEY INSTALLED CLIPS BUT STILL THERE IS A GAP ON ONE. *TR
Dec 18, 2012
+ 4 more complaints for this component
AIR BAGS
8 complaints
THE CAR WAS GARAGED AND HARDLY DRIVEN BY THE PREVIOUS OWNER, AND THE CURRENT MILEAGE IS ABOUT 43,000. SINCE THE BEGINNING OF MY OWNERSHIP THE CHECK ENGINE LIGHT COMES AND GOES RANDOMLY. THE CAR ALSO SAYS ON THE DIGITAL READOUT "SERVICE AIR BAG," PRETTY MUCH ALL THE TIME. I HAVE HAD THREE DIFFERENT MECHANICS SCAN FOR THE ERROR CODES AND THEY COULD FIND NOTHING FOR THEM TO RECOMMEND A NEXT STEP. WHILE I WAS IN WHITE PLAINS, NY, I GOT A NOTICE FOR AN AIR BAG SERVICE RECALL FROM THE DEALER. ALL THEY DID WAS TO PUT AN INSERT ONTO MY IGNITION KEY AFTER A TWO HOUR WAIT. WHEN I ASKED WHAT THIS HAD TO DO WITH THE CHECK AIR BAG LIGHT, THEY SAID, "IF YOU DRIVE WITH A HEAVILY LOADED KEY CHAIN THE PULLS DOWN, THE SERVICE AIR BAG/CHECK ENGINE LIGHTS ERRONEOUSLY COME ON." IT WAS THE MOST STUPID THING I HAVE EVER HEARD, AND I CAN'T BELIEVE THE NHTSA WOULD HAVE ALLOWED THIS SHAM TO PASS AS A RECALL. HAVING READ THE BULLETIN BOARD OF COMPLAINTS I SEE A NUMBER OF COMPLAINTS ABOUT AIR BAGS NOT DEPLOYING AFTER AN ACCIDENT. YOU NEED TO PUT OUT A RECALL---A REAL RECALL--ON THIS VEHICLE FOR THE AIR BAG. PLEASE FEEL FREE TO CONTACT ME. *TR
Jan 11, 2017
A WARNING MESSAGE CAME ON TO SAY SERVICE AIR BAG. WHEN I TOOK IT IN FOR THE RECALL REPAIR, I ASKED THE SERVICE DEPARTMENT TO CHECK FOR THE WARNING MESSAGE ON THE AIR BAG. I WAS TOLD I WOULD HAVE TO HAVE MY AIR BAG MODULE REPLACE. MY CAR IS ONLY 6 YEARS OLD. WHY WOULD AN AIR BAG MODULE NEED TO BE REPLACED ON SUCH A NEW CAR? I EXPRESSED MY CONCERNS TO GM. I EVEN ASKED FOR MY MONEY BACK FOR THE COST OF REPAIR BECAUSE I JUST COULDN'T AND CAN'T IMAGINE A CAR THIS NEW NEEDING SUCH A REPAIR. THERE MAY BE MORE CARS LIKE MINE OUT THERE WHOSE AIR BAG MODULE HAVE OR NEED TO BE REPLACED. I WANTED THE REPAIR MADE BECAUSE I WAS AFRAID THAT MY AIR BAG MAY NOT DEPLOY WHEN NEEDED OR PERHAPS DEPLOY UNNECESSARILY. *TR
Nov 19, 2014
TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT'S VEHICLE CRASHED INTO FOUR OTHER VEHICLES. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT MENTIONED THAT A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) WAS RECEIVED IN AUGUST OF 2014. THE CONTACT STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE AND SPEED WERE NOT AVAILABLE.
Sep 19, 2014
I RAN OFF ROAD AND HIT A TREE. NOTED WHITE SMOKE BUT AIRBAG DID NOT DEPLOY. SEAT BELT IN USE. ONLY MINOR INJURIES. INSURANCE COMPANY TOTALED CAR. REPORTED INCIDENT TO GM. THEY REPLIED WITH PHONE NUMBER WHICH LED TO VOICE MAIL AND NO ANSWER. *TR
Jul 01, 2014
TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE WHEN IT FAILED TO YIELD THE RIGHT-OF-WAY. THE FRONT FENDER AND BALL JOINT WERE DAMAGED. ADDITIONALLY, THE DRIVER'S SIDE FRONT AND SIDE AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS UNINJURED AND THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 60,000. UPDATED 8/15/14*CN UPDATED 08/26/2014 *JS
Jun 11, 2014
+ 3 more complaints for this component
FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM
6 complaints
TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. ON SEVERAL OCCASIONS, THE FUEL PUMP RELAY OVERHEATED AND MELTED. UPON INSPECTION, THE CONTACT BECAME AWARE THAT THE FUSE/RELAY ENCLOSURE MELTED. THE CONTACT'S HUSBAND WAS ABLE TO REPLACE THE FUSE/RELAY ENCLOSURE, BUT THE FAILURE RECURRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 137,000. THE VIN WAS NOT AVAILABLE.
Jul 28, 2017
ENGINE STALLED AFTER STARTING AND DRIVING ABOUT 20 YARDS IN A PARKING LOT. THEN WOULD CRANK BUT NOT START AND HAD BURNING SMELL INSIDE CAR. HAD TOWED TO DEALER AND THEY FOUND A MELTED FUEL PUMP RELAY AND FUSE BOX LOCATED UNDER REAR SEAT. THEY SAID THERE WAS A POTENTIAL FIRE HAZARD IF DIDN'T REPLACE FUSE BOX TOO. CAR HAD 106,079 MILES AT TIME. *TR
Oct 30, 2016
TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. WHILE DRIVING 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN STATED THAT THE IGNITION COIL AND MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 24,863. UPDATED 12/2/14*CN UPDATED 05/7/2015 *JS
Sep 29, 2014
TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. WHILE DRIVING AT AN UNKNOWN SPEED, THE ENGINE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE FUSE BLOCK WAS DEFECTIVE AND CAUSED THE FUEL PUMP MODULE TO FAIL. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 77,602. UPDATED 09/24/14*LJ..UPDATED 09/25/14 *BF THE CONSUMER STATES THE VEHICLE WOULD NOT START. HOWEVER WHILE DRIVING ON 9/13 AT VARIOUS SPEEDS THE ENGINE DIED. IT DIED ONCE AGAIN FOR THE MECHANIC.THE DIAGNOSTIC SHOWED THE VEHICLE WAS NOT RECEIVING FUEL. UPDATED 2/24/2015 *JS
Aug 29, 2014
CAR WOULD NOT START, AND THE FUEL RELAY FUSE HAD BLOWN, DAMAGING THE FUSE BOX. FUSE WAS REPLACED AND ON DEC 4, 2013 THE CAR WOULD NOT START AGAIN. NEW FUSE BLOCK HAD TO BE INSTALLED. MECHANIC'S DIAGNOSES SAID THE FUEL PUMP WAS NOT RECEIVING GOOD VOLTAGE AT TIME, FURTHER INSPECTION AND TESTING SHOWED UNDER THE REAR SEAL LEFT SIDE FUSE BLOCK IS RECEIVING GOOD VOLTAGE BUT SENDING A LOW VOLTAGE SIGNAL TO THE FUEL PUMP. FURTHER INVESTIGATION SHOWS A BURNT AND MELTED HIGH RESISTANCE CONNECTION AT THE FUEL PUMP RELAY. NORMALLY, I UNDERSTAND THE FUSE NEXT TO THE RELAY SHOULD HAVE BLOWN. PROBLEM SEEMS TO STEM WITH THE FUSE BOX AND THERE WAS ONLY ONE AVAILABLE IN THE UNITED STATES ON 12/4/2013 WHICH I GOT. MY MECHANIC WAS TOLD THEY ARE ON NATIONAL BACKORDER AND IT COULD TAKE UP TO 6 MONTHS TO RECEIVE ONE. SO THERE IS AN OBVIOUS PROBLEM WITH THESE FUSE BOXES.
Feb 27, 2014
+ 1 more complaint for this component
ELECTRICAL SYSTEM,ENGINE
5 complaints
The contact owns a 2008 Buick Lucerne. The contact received notification of NHTSA Campaign Number: 14V355000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed the vehicle lost motive power with the low oil pressure warning light illuminated. The dealer was contacted; however, the vehicle was not repaired. The manufacturer was not made aware of the issue. The failure mileage was approximately 120,000. Parts distribution disconnect.
Jul 08, 2024
TL* THE CONTACT OWNED A 2008 BUICK LUCERNE. AFTER STARTING THE VEHICLE, AN ELECTRICAL SURGE OCCURRED AND THE DRIVER NOTICED SMOKE UNDER THE HOOD. AFTER OPENING THE HOOD, FLAMES APPEARED FROM THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FLAMES. THE VEHICLE WAS DESTROYED AND TOWED AWAY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 170,000.
Nov 09, 2018
ON JULY 26, 2016, WHILE DRIVING ON CLEVELAND DRIVE, LOTS OF SMOKE STARTED COMING OUT FROM UNDER THE HOOD OF THE CAR THEN ALL OF A SUDDEN FIRE STARTED TO SHOOT OUT AS WELL. THERE WERE NO ISSUES PREVIOUSLY WITH THE CAR AS IT WAS IN PERFECT CONDITION INSIDE AND OUT. I CONTACTED BUICK TO SEE IF THE CAR WAS EVER RECALLED BUT IT WAS NOT, HOWEVER, IT PROBABLY SHOULD HAVE BEEN. NOW I AM WITHOUT A CAR BECAUSE IT WAS DEEMED A TOTAL LOSS. I ATTACHED PICTURES BUT DID NEED TO UPLOAD THE FIRE DEPT REPORT.
Sep 07, 2016
TL* THE CONTACT OWNED A 2008 BUICK LUCERNE. WHILE DRIVING AT 45 MPH, THE VEHICLE LOST POWER AND BEGAN TO EMIT SMOKE. THE CONTACT OPENED THE HOOD AND THE VEHICLE BURST INTO FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED AND DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 63,200.
Oct 22, 2015
2008 BUICK LUCERNE. CONSUMER WRITES IN REGARDS TO VEHICLE STOPPED SEVERAL TIMES WHILE DRIVING. *SMD THE CONSUMER STATED FOUR MECHANIC'S WORKED ON THE VEHICLE, AND THEY WERE UNABLE TO FIX IT. THE CONSUMER NO LONGER OWNS THE VEHICLE. *JB
Aug 06, 2014
VEHICLE SPEED CONTROL
4 complaints
MY FATHER-IN-LAW HAD THE COMPLAINT THAT HIS CRUISE CONTROL WAS NOT WORKING. I CHECKED THE CAR OVER AND IT WAS WORKING FINE. ON HIS WAY HOME IT QUIT WORKING AFTER ABOUT 75 MILES. ANOTHER CHECK AND ALL WAS FINE. SHORTLY AFTER THAT, I JUST HAPPENED TO BE FOLLOWING HIM AND THE BRAKE LIGHTS CAME ON AND NEVER WENT OFF. I CONFIRMED WITH HIM THAT HIS FOOT WAS NOT ON THE PEDAL. I PUT TOGETHER THAT THE BRAKE LIGHTS WERE COMING ON AND SHUTTING OFF THE CRUISE CONTROL. HE TOOK THE CAR IN AND THEY ADDED BRAKE FLUID. THE CRUISE CONTROL KEPT KICKING OUT. I CAME TO THE CONCLUSION THAT THE BRAKE LIGHT SWITCH WAS EITHER OUT OF ADJUSTMENT OR DEFECTIVE AND WROTE IT DOWN FOR HIS DEALER. IT TURNED OUT THE SWITCH WAS DEFECTIVE AND IT WAS REPLACED. THE CAR HAS 68,000 AND GARAGED. AS A DRIVER YOU WON'T KNOW THE BRAKE LIGHTS ARE ON WITHOUT LOOKING OR FIND THAT THE CRUISE CONTROL WAS NOT WORKING. WITH THE BRAKE LIGHTS PERMANENTLY ON, OTHER DRIVERS CAN'T TELL WHEN YOU ARE ACTUALLY SLOWING DOWN OR STOPPING, AND THAT IS A POTENTIAL RISK FOR BEING REAR ENDED. MY FATHER-IN-LAW TRIED TO BE AWARE OF THIS SITUATION BY ENGAGING THE CRUISE CONTROL WHEN POSSIBLE. AS LONG AS IT WAS WORKING, HE KNEW HIS BRAKE LIGHTS WERE OPERATING AS THEY WERE SUPPOSE TO. HAPPENED ON HIGHWAY AND CITY, MOVING. BRAKE LIGHTS REMAINED ON AFTER STOPPING. EVERYTHING WAS BACK TO NORMAL AFTER AWHILE, I SUSPECT INSIDE TEMPERATURE WAS AT PLAY SOMEWHAT ALSO.
Dec 13, 2016
TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. WHILE DRIVING APPROXIMATELY 55 MPH, THE CRUISE CONTROL FAILED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING AND WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT WAS UNAWARE OF THE SPECIFIC REPAIRS TO THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 50,000. UPDATED 12/01/14*LJ
Sep 30, 2014
WHILE ACCELERATING ON THE ON RAMP TO A BUSY INTERSTATE HIGHWAY, ACCELERATOR PEDAL STUCK TO FLOOR. (NO FLOOR MATS OR OTHER ITEMS WERE IN THE ANY WAY RESPONSIBLE FOR THIS.) CAR CONTINUED ACCELERATING, AND PEDAL CONTINUED TO STICK TO THE FLOOR DESPITE REPEATED ATTEMPTS TO GET IT TO RELEASE. RPM'S WERE OVER 4500. SINCE I COULDN'T GET THE ACCELERATOR PEDAL TO RELEASE, I SHIFTED TO NEUTRAL. ABOUT 20 SECONDS AFTER SHIFTING, RPM'S WENT DOWN TO NORMAL AND PEDAL RELEASED. AT THAT TIME I COULD GET THE CAR TO SLOW DOWN TO A NORMAL SPEED. *TR
May 27, 2014
TL*THE CONTACT OWNS A 2008 BUICK LUCERNE. WHILE DRIVING APPROXIMATELY 2 MPH WITH HER FOOT ON THE BRAKE PEDAL THE VEHICLE SURGED FORWARD, RESULTING IN A CRASH. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP BUT THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 13,800. THE VIN WAS UNAVAILABLE.
Nov 04, 2010
FUEL SYSTEM, GASOLINE
3 complaints
TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT STATED THAT THE VEHICLE WAS AT STAND STILL AT A HOSPITAL PARKING LOT, WHEN HE ENTERED THE VEHICLE AND DETECTED PLASTIC BURNING ODOR AS THE VEHICLE FAILED TO START. THE VEHICLE WAS NOT DRIVABLE AND TOWED TO HIS RESIDENCE. THE CONTACT CALLED AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THE ELECTRONIC FUEL PUMP WAS NEEDING TO BE REPLACED. UPON INVESTIGATION, THE CONTACT READ A TECHNICAL SERVICE BULLETIN FROM GENERAL MOTORS ON-LINE ON HOW TO REPLACE THE ELECTRONIC RELAY MODULE AND REPLACED THE PART ON HIS OWN. THE CONTACT STATED HE EXPERIENCED THE FAILURE AGAIN ON DECEMBER 16, 2019. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AS OF YET. A DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 125,000. *BF
Apr 20, 2020
TL*THE CONTACT OWNS A 2008 BUICK LUCERNE. WHILE DRIVING 20 MPH HIS VEHICLE SHUT OFF AND WOULD NOT RESTART. THE VEHICLE WAS TOWED TO THE DEALER. THE VEHICLE WAS REPAIRED AT NO COST TO THE OWNER. THE FAILURE MILEAGE 13,600. UPDATED 1/28/10 *CN THE CONSUMER STATED UPON ENTERING A HIGHWAY FROM AN ENTRANCE RAMP, AS HE TRIED TO MERGE WITH TRAFFIC, HE DISCOVERED HE WAS UNABLE TO ACCELERATE AND COMPLETELY LOST POWER WITHOUT ANY WARNING OR LIGHTS ON THE DASH. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE FUEL PUMP MODULE WAS REPLACED. THE CONSUMER STATED THE VEHICLE WAS REPAIRED IN A TIMELY FASHION. UPDATED 02/03/10.*JB
Jan 08, 2010
I PURCHASED AN 08 BUICK LUCERNE IN SEPT. OF 08. MY CONCERN DEALS WITH THE ACCELERATOR. THIS MODEL I AM TOLD HAS AN ALL ELECTRONICALLY CONTROLLED ACCELERATOR. I FIND IT ALMOST IMPOSSIBLE TO HOLD AN EVEN SPEED ON THE HIGHWAY AS IT IS CONSTANTLY EITHER SPEEDING UP OR SLOWING DOWN, AND I HAVE NO PERCEPTION OF EVER MOVING THE PEDAL. AT STOP SIGNS/LIGHTS IT WILL SOMETIMES LEAP OUT WITH A "JACK RABBIT" START WHICH WAS TOTALLY UNPLANNED FOR. THIS I FEEL IS A MAJOR SAFETY ISSUE PLUS I ALSO THINK IT HAS A LOT TO DO WITH THE POOR MILEAGE I AM EXPERIENCING. I AM ONLY GETTING 15-23 MPG WHICH IS FAR FROM THE 23-29 I GOT ON MY 05 LASABRE WITH THE SAME ENGINE. I HAVE HAD IT TO TWO DEALERSHIPS AND THEY BASICALLY TELL ME THIS IS ALL ELECTRONIC AND THERE IS NOTHING THEY CAN DO. I FIND THIS ANSWER UNACCEPTABLE AND HOPE THAT YOU CAN POSSIBLY HELP. THANK YOU *TR
Feb 05, 2009
STEERING
3 complaints
TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. UPON TRAVELING OVER A PUDDLE OF WATER, THERE WAS A SUDDEN LOSS OF POWER STEERING. THE CONTACT EXPERIENCED THE STEERING WHEEL BECOMING EXTREMELY TIGHT UPON TRYING TO TURN LEFT AND RIGHT WHEN THERE WAS EXCESSIVE RAIN. THE VEHICLE WAS TAKEN TO THE DEALER MORE THAN TWICE. THE TECHNICIAN WAS UNABLE TO REPLICATE OR DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE FAILURE MILEAGE WAS NOT AVAILABLE. MA 09/25
Aug 04, 2015
CLUNK IN STEERING WHEN TURNING STEERING WHEEL WHEN PARKED OR MOVING. CAN ALSO HEAR THE CLUNK NOISE WHEN DRIVING ON ROUGH ROADS. THIS IS A PROBLEM THAT DOES NOT GO AWAY. *TR
Jul 25, 2011
TL*THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH IN SEVERE RAINY WEATHER CONDITIONS. SUDDENLY, THE STEERING WHEEL LOCKED WITHOUT WARNING. THE DRIVER EXERTED GREATER EFFORT TO TURN THE STEERING WHEEL. THE SPEED WAS REDUCED AND THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD WITH CAUTION. THE GEAR SHIFT WAS PLACED INTO " NEUTRAL" POSITION AND THEN TO THE "DRIVE" POSITION. THE VEHICLE WAS ABLE TO RESUME NORMAL OPERATION. WHENEVER THE VEHICLE WAS IN OPERATION IN RAINY WEATHER CONDITIONS THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE FAILURE WAS CONTRIBUTED TO THE WATER SEEPAGE TO THE STEERING SERPENTINE BELT. THE VEHICLE HAS NOT BEEN REPAIRED FOR THE MALFUNCTION. THE CONTACT HAD CONCERNS OF THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE WAS 16,000 AND THE CURRENT MILEAGE WAS 17,500.
Oct 28, 2009
SERVICE BRAKES, HYDRAULIC
3 complaints
WHILE DRIVING AT 55 M.P.H. GOING DOWNHILL AT A 6% GRADE VEHICLE'S FRONT END AND STEERING COLUMN STARTED VIBRATING VIOLENTLY. PULLED OVER AND LET CAR SIT FOR 30-45 MINUTES, THEN TRAVELED ON. TOOK CAR TO BUICK DEALER AND FOUND ROTORS SEVERELY WARPED. ROTORS WERE TURNED(MACHINED) AND CAR BRAKES WERE OK FOR NEXT 2-3000 MILES. DRIVING AT 55M.P.H. NOTICED PULSATION/VIBRATION WHEN APPLYING BRAKES. TOOK CAR TO LOCAL DEALER AND THEY DID NOT SEEM IT WAS ANYTHING TO WORRY ABOUT. DROVE CAR AT 55 M.P.H. ON HIGHWAY AND VIBRATION AND PULSATION BECAME WORSE. TOOK CAR TO A NATIONAL RETAILER AND HAD TO HAVE ROTORS REPLACED WITH HEAT DISSIPATING ROTORS. CAR SHOULD HAVE HAD THESE TYPE ROTORS TO BEGIN WITH DUE TO SIZE AND WEIGHT. THIS PROBLEM COULD CAUSE A FIRE OR THE INABILITY TO STOP WHEN NEEDED, CAUSING POSSIBLE SERIOUS ACCIDENTS. *KB
Nov 29, 2011
TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH AND APPLYING THE BRAKES WHEN THE VEHICLE EXHIBITED AN ABNORMAL THUMPING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE DEALER ADVISED THE CONTACT THAT THE REAR ROTORS WOULD NEED REPLACING. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 18,641 AND THE CURRENT MILEAGE WAS 19,512. UPDATED 03/02/11 *BF UPDATED 03/08/11*JB UPDATED 12/14/11 *CN
Jan 03, 2011
THERE IS A CLUNKING OF THE DRIVERSIDE FRONT BRAKES FOLLOWED WITH A SCRAPING SOUND IN THE ENGINE COMPARTMENT ACCOMPANIED WITH A HESITATION IN MAINTAINING DRIVING SPEED. THE CAR WILL THEN SHOW A WARNING TO SERVICE THE STABILITRACK SYSTEM. WHEN THIS OCCURS BRAKES FEEL LIKE THERE IS SOMETHING LOOSE THAT IS BETWEEN BRAKE PAD AND DISC. DEALERSHIP SAID IT NEEDED TO REPROGRAM THE MODULE. THEY DID BUT PROBLEM PERSISTS. NOW MODULE NEEDS REPLACING. THE VEHICLE IS A HAZARD SHOULD BRAKES FAIL OR LOCK UP. *TR
Jul 04, 2008
VISIBILITY
3 complaints
TL*THE CONTACT OWNS A 2008 BUICK LUCERNE CXL. THE CONTACT NOTICED THAT THE WINDSHIELD WASHER WAS INOPERABLE. THE DEALER WAS INFORMED AND ADVISED THE CONTACT TO LEAVE THE VEHICLE IN HIS GARAGE. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 16,000. UPDATED 03/25/11*LJ UPDATED 05/03/11*LJ THE CONSUMER STATED THE WINDSHIELD WIPER FLUID FREEZES AND THERE IS NO WAY TO PREVENT IT. UPDATED 08/05/11 UPDATED 09/19/11
Dec 16, 2010
THIS COMPLAINT IS AN EXACT COPY OF ANOTHER ONE BECAUSE WE EXPERIENCE THE EXACT SAME ISSUE. DURING FREEZING RAIN OR SNOW CONDITIONS THERE IS A BUILD-UP OF ICE AT THE BASE OF THE WINDSHIELD BELOW THE POINT OF THE DEFROSTERS. HEAT FROM THE DEFROSTER SYSTEM CANNOT REACH THE AREA OF BUILD-UP CAUSING THE WIPERS TO CONSTANTLY PASS OVER THE ICE AND BECOME CLOGGED WITH ICE WHICH IS THEN DRAGGED ACROSS THE WINDSHIELD CAUSING POOR VISIBILITY AND A POTENTIAL DRIVING HAZARD. IN JUST A FEW MILES OF DRIVING IT WAS NECESSARY TO PULL OVER AND SCRAPE THE WINDSHIELD AND CLEAR THE ICE FROM THE WIPERS IN ORDER TO HAVE ADEQUATE VISIBILITY. THIS IS A POTENTIAL SAFETY CONDITION DUE TO THE LIMITING OF VISIBILITY AND THE REPEATED STOPS TO CLEAR THE ICE. *TR
Jun 09, 2010
DURING FREEZING RAIN OR SNOW CONDITIONS THERE IS A BUILD-UP OF ICE AT THE BASE OF THE WINDSHIELD BELOW THE POINT OF THE DEFROSTERS. HEAT FROM THE DEFROSTER SYSTEM CANNOT REACH THE AREA OF BUILD-UP CAUSING THE WIPERS TO CONSTANTLY PASS OVER THE ICE AND BECOME CLOGGED WITH ICE WHICH IS THEN DRAGGED ACROSS THE WINDSHIELD CAUSING POOR VISIBILITY AND A POTENTIAL DRIVING HAZARD. IN JUST A FEW MILES OF DRIVING IT WAS NECESSARY TO PULL OVER AND SCRAPE THE WINDSHIELD AND CLEAR THE ICE FROM THE WIPERS IN ORDER TO HAVE ADEQUATE VISIBILITY. THIS IS A POTENTIAL SAFETY CONDITION DUE TO THE LIMITING OF VISIBILITY AND THE REPEATED STOPS TO CLEAR THE ICE. *TR
Mar 02, 2009
ELECTRICAL SYSTEM,SEATS
2 complaints
I purchased the vehicle a week before the incident. There were no warning lights or messages and nothing to indicate there was a problem. I was driving in a crowded parking lot so I was going very slow. When I turned my car suddenly died. My husband was passenger and my daughter and 2 sons were in the back. Smoke started coming from the seat and we all rushed out of the car while the seat was on fire. my husband pulled the seat out and put the fire out. I was not aware the battery is located under the back seat. I had the car towed and inspected by a mechanic. I was told the battery does not have a cover so the metal from the seat was touching the battery causing the fire. The battery is a top post battery that is recommended for this vehicle. I can find no information about a battery cover. The vehicle is available for inspection. I have photos and the report from the mechanic but I'm having trouble uploading them
Jun 21, 2025
WITHIN THE LAST MONTH, MY CAR HAS BURNED THOUGH 3 FUEL PUMP RELAYS. ONE CONNECTION IS BUBBLING UP IN A CERTAIN SPOT. THE FUSE BOX IS HOT TO THE TOUCH, AND A GLOVE WAS NEEDED TO PULL THE FUEL RELAY OUT AND THE BUBBLING IS NOW APPARENT ON THE FUSE BOX ITSELF. I HAD JUST FINISHED A 260 MILE ROUND TRIP WITH MY SISTER AND WHEN WE STOPPED FOR FOOD, THE CAR WOULD CRANK BUT NOT START.
Sep 22, 2019
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
2 complaints
I went to start the vehicle and it failed to start. I found the fuel pump relay to be badly burned . On the 30 pin. The board was melted at the 30 pin spot for the fuel pump relay. I purchased a new relay from NAPA. I questioned whether they had a new replacement fuel pump. They told me it was not available only through the dealership. My concern was that where the relay was located at there was a possibility of a fire given how badly the relay and board was burned. I replaced the relay and purchased an extra incase this might happen again. To my surprise it happen just days later while I was driving on the expressway. I had to get off the road immediately. Engine died, no power steering. I checked the relay, it was smoking hot. I will have to have the problem resolved. There is no way a relay should ever get hot, let alone that hot. The fuel pump fuse was not effected. Why is the relay not protected from getting so hot. There is definitely a real risk of fire. No one sits in the back seat normally. But, my grandson's. This should not ever happen.
Sep 18, 2023
1. Fuse box was replaced, yes. 4th repair shop replaced. I say only time will tell for sure. i don't drive every day 2. driving I-95 from VA to MD at speeds of 30+ to 75+ cars driving close behind could have ran into rear causing my car, their car, and multiple other cars to be in major accident with possible multiple deaths. 3. reproduced, no. independent service center, no 4. No. Other - the 4th repair shop inspected vehicle component. 5. No warning lamps. No messages or symptoms, car just stalled and would not start/move and when I tried to start car again car would not start, but had all kinds of warnings lamps lit up. The first time the engine stalled was driving (moving) into entrance of toll booth in Richmond, VA, July 27, 2021 approx. 2:15 pm. additional info: Four (4) times car stalled while driving in traffic without warning, car would not start again had to be towed each time to a repair shop. Three (3) repair shops did not repair the problem. First repair shop charged me approx. $350.00 +- for repairs. PLUS I had to stay over night in hotel costing me approx. $120.00+- Total $470.00 +- Car still had same problem!! Second repair shop did not charge me for repairs, but not sure if any work was done, had to get a car rental to get back to Maryland. s second shop kept car ofr 6 days before working on problem. Car rental cost me $467.27. Total $467.27 Car still had same problem!!! Third repair shop kept car for 5 days, charged me approx. $125.+-, still the car had the same problem. Total $125.00+- Car still had same problem!!!! Fourth repair shop says he found fuse box to be the problem, repair cost me approx $554.00+- Total $554.00 My total expenses are approx. $1,491.20 only time will tell if problem has been fixed, not to mention the extreme emotional stress dealing with delays on repairs and extreme emotional stress driving not knowing when or how car would stall again.
Aug 30, 2021
UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
2 complaints
The fuel pump relay keeps getting hot and burning, causing the car to not start or loosing power while driving. Lost power going up a hill and around curve with no place to pull over. Could have been hit when car died in blind spot in road. Looked it up and other people on line are saying it is the seat clips hitting fuse box causing short circuit in fuse box and damaging fuse box. People said they thought it was fuel pump but still had same problem after replacing fuel pump. A lot of upset people on line saying there should have already been recall on this problem. Have had 2 mechanics look at it. Have bought 3 relays. Afraid to drive car if it will start, fear of loosing power in middle of road and getting killed. Not to mention could cause fire since fuse box and battery are under back seat.. Genius engineer, I'll tell you! Don't know if I can ever completely trust this buick again. Never had anything like this happen to any car I've ever owned.Something needs to be done. Recall Recall Recall !!!!!!!!!!!!!!
Dec 13, 2022
THE CAR SHUT DOWN AND WILL TURN OVER BUT WON'T START AGAIN THE RELAY FOR THE FUEL PUMP IS MELTED AND THERE IS NO VOLTAGE GOING TO THE FUEL PUMP FUSE IN THE FUEL BOX UNDER THE BACK SEAT OF THE VEHICLE THIS SHOULD BE A RECALL DUE TO A FIRE COULD START OR THE VEHICLE COULD SHUT DOWN AT ANY MOMENT AND CAUSING A ACCIDENT AND OR DEATH
Mar 23, 2018
ELECTRICAL SYSTEM,SEATS,FUEL/PROPULSION SYSTEM
2 complaints
-The electrical system failed, causing the fuel pump to not work properly due to design flaw in the backseat putting pressure on the fuse box which is located under the backseat. The spot where contact is made to the fuse box, is where the fuel pump relay is. Pressure from the seat bracket (with or without a passenger in the seat) causes the pump replay to not make proper contact with the terminal, therefore causing the power to arc and get so hot that the relay starts smoking, melting the relay, fuse box and surrounding fuses and leaving black scorch marks on the inside of the lid to fuse box and making the car smell like burnt plastic. In addition to now having to purchase multiple replacement relays it has also caused additional electrical issues which resulted in having to replace multiple fuses as well as purchase another battery due to theses issues putting added strain on my battery which caused it to drain and not hold a charge any more. Yes the car and parts are available for inspection. -My safety and the safety of others is at risk due to major risk of catching on fire which could happen while driving and therefore cause an accident, could cause one of my passengers, including my child or myself to be severely hurt/burnt. -Yes the issue has been reproduced by many other owners of the same year/make/model as per the hundreds of previous complaints found about the same issue. -No there were no warning lights, signals or messages before the failure. No warning at all.
Jul 27, 2021
"TAKATA RECALL"RELAY TO FUEL PUMP IN FUSE BOX UNDER DRIVERS SIDE REAR SEAT. KEEPS MELTING (RELAY AND FUSE BOX) LEAVING AN ELECTRICAL FIRE SMELL IN CAR. THIS IS THE 2ND BOX AND FUEL PUMP TO BE REPLACEED IN LESS THAN 2 YEARS.
Dec 08, 2018
ENGINE,FUEL/PROPULSION SYSTEM
2 complaints
TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT STATED WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WITH NO WARNING. THE VEHICLE WAS UNABLE TO RESTART AND TOWED TO A TRUCK STOP. THE CONTACT STATED THAT UPON INVESTIGATING THE FAILURE, DISCOVERED THAT THE FUEL PUMP RELAY WAS MELTED AND BURNT. THE CONTACT STATED THAT PRIOR TO THE DISCOVERY NO SMOKE OR FIRE WAS NOTICED UNDER THE REAR SEAT WHERE THE FUEL PUMP RELAY WAS LOCATED IN THE FUSE BOX. THE CONTACT STATED HE PURCHASED AND REPLACED THE PART HIMSELF. THE VEHICLE WAS ABLE TO START AND THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSIS OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 211,000.
Jun 18, 2019
TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE CONTACT RESEARCHED THE FAILURE ONLINE AND FOUND COMPLAINTS RELATING TO THE FUEL PUMP RELAY BEING BURNT. THE CONTACT REMOVED THE FUEL PUMP RELAY AND NOTICED THAT IT WAS BURNT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 81,000.
Jan 30, 2018
STEERING,ELECTRICAL SYSTEM
2 complaints
MY CAR SHUT OFF WILL NOT START WITH KEY IN THE IGNITION, AND WHEN STARTED WITH THE KEYLESS REMOTE IT STILL WILL NOT MOVE AND CAR WILL NOT COME OUT OF PARK. THE WHOLE ENTIRE IGNITION SYSTEM IS LOCKED UP. I TRIED MY SPARE KEY THE CAR HAS SHUT DOWN AND IT HAD TO BE TOWED HOME. THE CAR WAS STATIONARY.
Apr 11, 2019
POWER STREERING PUMP WENT BAD HAD TO REPLACE AT 79,000 MILES ALSO UNDERSEAT FUSE BLOCK BURNED OUT FUEL PUMP RELAY STOPPED WORKING THIS HAPPENED IN MY DRIVEWAY. *JS
Dec 30, 2015
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM
2 complaints
WAS DRIVING AND VEHICLE STARTED TO STUTTER,HESITATE , THEN TOTAL LOSS OF STEERING BRAKES DIDN'T WORK PROPERLY. WE WERE ON AN OVER PASS DURING RUSH HOUR TRAFFIC BUSY INTERSECTION. FINALLY AFTER ABOUT 1 HR WE MADE IT TO AUTOZONE LIMP MODE ALL THE WAY. PURCHASED COILS X 3 , COIL IGNITION MODULE, SPARK PLUG WIRES,SPARK PLUGS, CAMSHAFT SENSOR,CRANKSHAFT SENSOR. THEN FIND OUT IT WAS ONLY A FREAKING FUSE UNDER SEAT THAT WAS BURNT AND MELTING AWAY. NOT VERY HAPPY. GM SHOULD BE HELD ACCOUNTABLE FOR KNOWING ABOUT THIS AND NOT OFFERING TO FIX IT.
Nov 06, 2017
MY BUICK HAS BEEN CONSTANTLY BREAKING DOWN AND EVERY MECHANIC HAS TOLD ME THE SAME PROBLEM. IT IS THE FUEL PUMP AND THE FUSE BOX UNDER THE SEAT. I NEVER THOUGHT THAT I WOULD HAVE ANY PROBLEMS SINCE BUYING THIS CAR IN 2016. BUT, I HAVE HAD NUMEROUS PROBLEMS AND ALL I SEE ARE RECALLS ON MY BUICK. EVERYTIME I CALL IN TO COMPLAIN AND ASK ABOUT THE RECALL ITS ALWAYS SOMETHING NEW AND THAT YOU GUYS CAN'T DO ANYTHING. THIS WAS MY FIRST PURCHASE FOR MY 21ST BIRTHDAY AND I NEVER WANT A BUICK EVER AGAIN. IF THERE IS SOMEONE THAT COULD HELP ME REGARDING MY FUEL PUMP AND FUSE BOX PLEASE CONTACT ME AND MAYBE YOU COULD DO BETTER AND SEND ME THE PARTS TO FIX MY CAR. THIS IS RIDICULOUS AND I HOPE SOMEONE COULD CONTACT ME RIGHT AWAY.
Sep 14, 2017
WHEELS
2 complaints
TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT STATED THAT THE TIRE PRESSURE LOW WARNING INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VALVE STEM FAILED AND NEEDED TO BE REPLACED. THE CONTACT HAD THE VEHICLE REPAIRED; HOWEVER, THE FAILURE RECURRED AND THE TIRE BEGAN TO LEAK. THE CONTACT HAD THE VEHICLE REPAIRED A SECOND TIME. THE FAILURE RECURRED TO THE REAR DRIVER SIDE TIRE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THE CONTACT WAS INFORMED THAT THE PEELING OF THE CHROME ON THE RIMS CAUSED THE FAILURE, INCLUDING THE FAILED VALVE STEM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND INFORMED THE CONTACT THAT THE REPAIRS WERE NOT COVERED UNDER WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 21,800. UPDATED 07/12/17*LJ *AS
May 03, 2017
TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT STATED THAT THE TIRES DEFLATED WHEN SALT FROM THE ROAD CAME IN CONTACT WITH THE WHEELS. THE VEHICLE WAS DIAGNOSED, BUT NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 23,000. THE VIN WAS NOT AVAILABLE.
Jan 12, 2015
SERVICE BRAKES
2 complaints
TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT STATED THAT WHILE ENGAGING THE BRAKES, THE BRAKES MALFUNCTIONED CAUSING THE VEHICLE TO SURGE FORWARD. THE CONTACT INDICATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 45,000.
Aug 22, 2014
THE BRAKE LIGHTS WOULD PERIODICALLY COME ON WHILE DRIVING WITHOUT ME TOUCHING THE BRAKE PEDAL AT ALL. IT ALSO CONTINUALLY TRIPPED MY CRUISE CONTROL. GM DEALERSHIP DID THE REPAIRS. *TR
Mar 13, 2013
LATCHES/LOCKS/LINKAGES
2 complaints
TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT STATED THAT AFTER EXITING THE VEHICLE, SHE MANUALLY LOCKED THE PASSENGER AND THE REAR DOORS. WHEN THE CONTACT RETURNED TO THE VEHICLE, THE DOORS WERE UNLOCKED. THE VEHICLE WAS TAKEN TO TAKEN TO THE DEALER FOR DIAGNOSIS. THE CONTACT WAS ADVISED THAT THE LATCH LOCK ASSEMBLIES WERE FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 56000.
Oct 24, 2013
WHEN OPENING DRIVER'S DOOR THE HANDLE CAME APART IN MY HAND. I HAD MY MECHANIC PUT IT BACK TOGETHER. THIS HAS HAPPENED TWICE SO I AM REALLY AFRAID TO OPEN THIS DOOR. WILL BUICK REPLACE THIS DOOR HANDLE? UPDATED IVOQ 02/24/11 *LN
Feb 18, 2011
ENGINE AND ENGINE COOLING,VISIBILITY
2 complaints
I UNDERSTAND THERE IS A RECALL TO DISABLE AND REMOVE THE HEATED WINDSHIELD SOLUTION FROM THE CAR. THIS IS A FEATURE THAT COST EXTRA WHEN BUYING THE CAR AND I FEEL YOU SHOULD REPAIR IT, NOT JUST REMOVE THE FEATURE. IS THERE ANY REPAIR INSTEAD OF REMOVAL? IF NOT HOW DO YOU COMPENSATE OWNERS FOR THE LOSS OF FUNCTIONALITY OF THE HEATED WINDSHIELD SYSTEM. I LIVE IN THE NORTHEAST AND USE IT OCCASIONALLY IN THE WINTER. *TR
Mar 12, 2012
DEFROSTER VENTS IMPROPERLY POSITIONED TO KEEP FRONT WINDSHIELD CLEAR IN NEAR ZERO CONDITIONS. WINDOW WIPER BLADES PARK IN AN AREA BELOW THE HEATED PORTION OF THE WINDSHIELD. WIPERS FROZE TO THE WINDOW, DURING THE DELAY IN THE INTERRUPTED OPERATION, WHILE DRIVING IN A SNOW STORM AT 3 DEG. TEMP. WINDOW ACTUALLY BECAME TOTALLY FROZEN OVER AND VISIBILITY BECAME IMPOSSIBLE. ON THE PASSENGER SIDE, ICE ACCUMULATED IN THE WIPER PAVE IN THE LOWER RIGHT CORNER, ABOUT 3 X 6 X 1/4 THICK AND THE WIPER HAD TO NAVIGATE UP AND OVER THIS FROZEN MASS. *TR
Jan 17, 2009
ENGINE AND ENGINE COOLING,POWER TRAIN
1 complaint
The contact owns a 2008 Buick Lucerne. The contact stated that while driving at approximately 15 MPH, the vehicle lost motive power. The low oil pressure warning light was illuminated, and the message "Add Engine Oil" was displayed. The vehicle was towed to an independent mechanic, where it was diagnosed that the catalytic converter was clogged and needed to be replaced. The vehicle was repaired, however, the failure recurred immediately. The vehicle was then towed to an independent mechanic, where it was diagnosed that the TCM had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred approximately a week later. The vehicle was then towed to the same independent mechanic, where it was determined that the coil pack needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was towed to the residence. The contact stated that upon starting the vehicle, the vehicle experienced a rough idle and was undrivable. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 138,500.
Jul 30, 2025
UNKNOWN OR OTHER
1 complaint
Electrical Relay/Fuse box in the back under the driver's side passenger seat. we thought at first it was the battery. We replaced the battery the connections. The car sometimes starts sometimes doesn't. We've messed with the relays pulling them out and back in and it trys to turn over clicks and doesn't but has full power to the car there is also signs of extreme heat maybe fire from the battery to the metal frame of the back seat insert
Jun 27, 2024
POWER TRAIN,ELECTRICAL SYSTEM
1 complaint
The transmission started not shifting as I was driving down the road and the relay fuse box caught on fire and I think it’s where the back seat lays on top of the fuse box which rubs the fuses. Which is dangerous bc it catches on fire and could blow the car up while driving
Nov 04, 2023
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
1 complaint
OUR FUZE BOX IS LOCATED UNDER REAR SEAT. THE RELAY FUZE FOR THE FUEL PUMP MELTED SO BAD IT WAS HOT AND COULD OF CAUSED FIRE. AM HEARING ALOT OF PEOPLE SAYUNG THEY HAVE SAME ISSUE
Jun 09, 2023
ELECTRICAL SYSTEM,LANE DEPARTURE
1 complaint
The fuel pump relay kept burning out. And caused the fuse box terminal heat damage. Almost started on fire and started smoking. Vehicle stalled out on the freeway and the Dept of Public safety towed my vehicle off the freeway.
May 13, 2022
UNKNOWN OR OTHER,ENGINE
1 complaint
THE FRONT ENGINE MOUNT HAS BROKEN AND BEEN REPLACED TWO TIMES IN UNDER 100K MILES. LOUD CLUNK IS PRESENT ON TAKE OFF, SHAKING AND VIBRATION WHEN ACCELERATING IS PRESENT TOO. THE FIRST TIME WAS JUST OUTSIDE OF WARRANTY AT 60K MILES.
Nov 25, 2019
FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
1 complaint
TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. WHEN ATTEMPTING TO START THE VEHICLE, IT WOULD CRANK, BUT THERE WAS NO FUEL BEING TRANSFERRED TO THE ENGINE. THE VEHICLE WAS TOWED TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP AND THE FUEL RELAY BOTH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS TOWED TO BORCHERDING BUICK GMC (LOCATED AT 9737 KINGS AUTO MALL RD, CINCINNATI, OH 45249, 866-666-6291) WHERE IT WAS FURTHER DIAGNOSED THAT THE FAILURE WAS DUE TO AN OVERHEATING OF THE ELECTRICAL FUSE BOX THAT BURNED THE RELAY. THE VEHICLE WAS REPAIRED. APPROXIMATELY THREE DAYS LATER, THE FAILURE RECCURED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT DUE TO THE VEHICLE NO LONGER BEING COVERED UNDER THE SPECIAL COVERAGE, THEY WERE UNABLE TO PROVIDE A REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
Nov 07, 2019
AIR BAGS,STRUCTURE
1 complaint
AUTO WAS IN ACCIDENT. LEFT FRONT QUARTER PANEL, IN FRONT OF L WHEEL. BASICALLY, CAR WAS RUN OVER. SEE PHOTOS. AIR BAGS DID NOT GO OFF. ACCIDENT ON 8-28-2019. CAR BEING HELD IN CASE NHTSA WANTS TO INSPECT IT. PLEASE CONTACT ME SO I MAY NOTIFY INS. CO. REGARDING STATUS OF SAID CAR, ACCIDENT AND IF THEY SHOULD KEEP IT.
Oct 07, 2019
ELECTRICAL SYSTEM,SEATS,UNKNOWN OR OTHER
1 complaint
MY BATTERY IS LOCATED UNDER THE BACK SEAT AND CAUGHT FLAMES YESTERDAY WITH MY SMALL CHILDREN IN THE BACK. I DONT UNDERSTAND WHY U WOULD PUT A BATTERY UNDER A PASSENGER SEAT WHERE PEOPLE SIT ON TOP OF WITH FABRIC
Dec 04, 2018
STEERING,SERVICE BRAKES,ENGINE
1 complaint
WHEN MAKING A TURN WHERE THERE IS A PUDDLE OF WATER, THE ENGINE DIES, AND I LOSE CONTROL OF THE POWER STEERING FOR SERVAL SECONDS, IT SEEMS TO MOSTLY HAPPEN WHEN MAKING A RIGHT TURN THROUGH WATER. I'M NOT TALKING ABOUT A LOT OF WATER. THE DEALER MAINTENANCE DEPT. THE LAST TIME I SPOKE TO THEM, AND FOR THE FIRST TIME IN 8 YEARS, OF COMPLAINING OF THIS PROBLEM, THE SERVICE MANAGER SAID IT IS BECAUSE THE ENGINE IS MOUNTED SIDEWAYS, AND WHEN THE WATER HITS THE FAN BELTS IT CAUSES IT TO SLIP, WHICH MAKES IT SEEM LIKE THE ENGINE HAS DIED. ON 10/20/2018 I HAVE REACHED OUT TO GENERAL MOTORS AND GOT NO PLACE, THEY SAID THAT THE DEALERSHIP SUGGEST THAT I BRING IT IN FOR THEM TO DIAGNOSE THE PROBLEM, AND FOR WHICH I WOULD HAVE TO PAY FOR THAT, AND ANY REPAIRS THAT IS NEEDED, BECAUSE IT IS OUT OF WARRANTEE. THIS IS TOTALLY UNFAIR, FOR I HAVE HAD THIS PROBLEM FOR OVER 8 YEARS, 6 OF WHICH WERE UNDER WARRANTEE. THIS IS SO WRONG WITH THE DEALERSHIP AND GENERAL MOTORS HANDLING OF THIS ISSUE THAT I FELT IT SHOULD BE BROTH TO THE ATTENTION OF YOUR DEPT. TO LOOK INTO IT, AND GET THEM TO DO A RECALL IF IT IS POSSIBLE. ON YOUR WEB SITE UNDER VEHICLE COMPLAINTS THERE ARE OTHER PEOPLE WHO HAVE COMPLAINED ABOUT THIS VERY SAME PROBLEM. SO I AM NOT THE ONLY ONE, IT IS THE CAR.
Nov 08, 2018
SEATS,ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM
1 complaint
CRANK NO START. BACK SEAT HOUSING WAS PUSHING AGAINST FUSE BOX IN BACKSEAT CHUSHION CAUSING FUEL RELAY TO NOT WORK. RELAY WAS DAMAGED AS A RESULT. FUEL PUMP WAS ALSO DAMAGE
Sep 12, 2018
ELECTRICAL SYSTEM,STRUCTURE
1 complaint
AUTOMATIC DOOR LOCKS ON VARIOUS DOORS HAVE FAILED REPEATEDLY. THIS PROBLEM HAS REQUIRED ENTIRE REPLACEMENT OF THE DOOR LOCK/LATCH ASSEMBLY'S WHICH IS QUITE EXPENSIVE. FAILURE OF DOOR LOCKS IS SOMETIMES NOT IMMEDIATELY NOTICEABLE SINCE IT IS INTERMITTENT AT FIRST, UNTIL IT DOES NOT WORK AT ALL. CHILDREN OR PERSONS COULD FALL OUT OF CAR AS RESULT OF FAILED LOCKS THAT YOU THINK ARE LOCKED BUT THEY ARE NOT. YOU RELY ON THE DOOR LOCKS TO KEEP EVERYONE SAFE FROM ACCIDENTALLY OPENING THE DOORS.
May 27, 2018
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
BUICK LUCERNE ELECTRICAL PROBLEMS - ONSTAR SUSPECTED. I 'M NOT SURE THAT THIS IS OR ISN'T A SAFETY PROBLEM, BUT AFTER COMPLAINING TO BUICK I WAS ADVISED BY THEM TO FILE A CLAIM(?) WITH YOU. ABOUT A MONTH TO 6 WEEKS AFTER AN IN-TOWN ACCIDENT (10/22/16) THAT WAS REPAIRED IMMACULATELY BY THE LOCAL GM DEALER, THE CAR SAT IN A PARK AND FLY LOT FOR ABOUT 5 DAYS WHILE WE HAD GONE VISITING OUT EAST. WHEN WE GOT BACK THE CAR WAS DEAD AS A STONE. AFTER A TRIPLE A CALL WE GOT HOME AND IMMEDIATELY GOT A NEW BATTERY (12/20/16), EVEN THOUGH I WAS SURPRISED THAT IT HAD GONE DEAD BECAUSE THERE WAS NO WARNING (SLOW STARTING, ETC). HOWEVER, IN THE NEXT 6 MONTHS OR SO, TWO MORE NEW ONES WENT DEAD (2ND 1/3/17, 3RD 3/13/17) AND WERE REPLACE BY THE DEALER AT NO CHARGE. HOWEVER, IN THE NEXT YEAR OR SO, NOT ONLY DID THE ONSTAR GO DEAD, THE BRAKES LIGHTS QUIT AND WAS REPLACED, THE CRUISE CONTROL QUIT, THE STABILTRAK QUIT, (AND BOTH WERE REPLACED). MY INSURANCE COMPANY - AMERICAN FAMILY - INFORMED ME THAT THE ACCIDENT IS NOT THE CAUSE OF THE PROBLEMS. SO FINALLY I TOOK IT TO ANOTHER SHOP CAS (COMPLETE AUTO SERVICE - AUSTIN) THAT DOES THE CITY'S POLICE CARS, AND THEY RAN A DIAGNOSTIC ON IT AND EVEN THOUGH THE ONSTAR HAS QUIT WORKING, BY REMOVING THE FUSE IN IT THAT 'SEEMS' - AFTER SPENDING OVER $1300 AND STILL NOT REPLACING THE ONSTAR FOR ANOTHER $650, - TO HAVE SOLVED THE PROBLEM. AT LEAST SO FAR.
Mar 07, 2018
FUEL SYSTEM, GASOLINE,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT STATED THAT THE VEHICLE STALLED. WINEGARDNER BUICK GMC (15113 CRAIN HWY, BRANDYWINE, MD) DIAGNOSED THAT THE FUEL PUMP CIRCUIT FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 143,000.
Jan 11, 2018
EXTERIOR LIGHTING
1 complaint
TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. WHILE DRIVING VARIOUS SPEEDS, THE DRIVER SIDE TURN SIGNAL BECAME INOPERABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 32,000.
Sep 07, 2017
STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES
1 complaint
OUR 2008 BUICK LUCERNE WAS IN THE HOV LANE TRAVELING ON 84 W TOWARD HARTFORD, CT. WITHOUT WARNING - NO WARNING LIGHTS CAME ON - THE CAR STARTED TO DECELERATE. MY DAUGHTER TRIED TO ACCELERATE AND NOTHING HAPPENED; SHE THEN TRIED TO BRAKE TO PULL OVER AND WAS UNABLE TO FREELY TURN THE WHEEL. SHE STRUGGLED TO MOVE TO SAFETY TO THE SHOULDER ON THE SIDE OF THE ROAD BUT THEN FELT THE STEERING WHEEL AND BRAKES LOCK COMPLETELY AS THE CAR STALLED. WHEN SHE ATTEMPTED TO RESTART THE CAR TO MOVE TO SAFETY, THE CAR VIOLENTLY SHOOK. SINCE THE CAR WAS STILL PARTIALLY ON THE HIGHWAY, MY HUSBAND AND I CALLED THE CT STATE POLICE TO REQUEST HELP WHILE MY DAUGHTERS WERE WAITING FOR AAA. WHEN THE TROOPER ARRIVED ON THE SCENE HE CALLED US TO SAY THAT THE CAR WAS PARTIALLY IN THE ROAD AND THAT TWO CRUISERS WERE THERE TO ENSURE THE SAFETY OF OUR DAUGHTERS. THE CAR WAS TOWED TO OUR SERVICE STATION OF 25 YEARS IN SCRANTON PA AND FOUND THAT THE FUEL PUMP RELAY POST HAD OVERHEATED AND MELTED. A DIAGNOSTIC TEST DID NOT REVEAL ANY PROBLEMS EITHER. THE CAR HAD TO BE TOWED ONE WEEK EARLIER TO THIS SAME STATION BECAUSE THE CAR WAS SHAKING VIOLENTLY. AFTER A DIAGNOSTIC TEST REVEALED NOTHING, THEY DETERMINED THAT THE CAR WAS LOW ON FUEL (AND THAT IT WASN'T A FUEL PUMP ISSUE). WE THEN DROVE THE CAR ANOTHER 517 MILES WITHOUT INCIDENT. I HAVE FOUND THAT COMPLAINTS HAVE BEEN FILED WITH BUICK (I HAVE FILED ONE TOO) REGARDING THIS PROBLEM AND THAT FIRES HAVE RESULTED FROM THE OVERHEATING. THESE COMPLAINTS INDICATE THAT SOMETIMES THE CAR STARTS, SOMETIMES IT DOESN'T. I BELIEVE THESE 2 INCIDENTS, ONE WEEK APART, WERE RELATED AND THAT BOTH TIMES, NO WARNING OR DIAGNOSTIC TEST REVEALED A PROBLEM. IF MY DAUGHTER HAD BEEN DRIVING ON THE 4 LANE HIGHWAY LEADING INTO HARTFORD AND THIS PROBLEM OCCURRED, I HAVE NO DOUBT THAT SHE AND MY OTHER DAUGHTER WOULD HAVE BEEN IN A SERIOUS, IF NOT FATAL ACCIDENT. *TR
Jan 04, 2017
SEAT BELTS
1 complaint
TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE SEAT BELT BUCKLE DID NOT LOCK INTO PLACE AND THE PASSENGER SIDE SEAT BELT BUCKLE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SEAT BELT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,000. UPDATED 02/19/16*LJ UPDATED 05/04/18*JB
Dec 07, 2015
SEATS
1 complaint
THIS CONCERNS MY 2008 BUICK LUCERNE, IT HAS THE CASHMERE INTERIOR COLOR. SOMETHING I HAVE JUST FOUND OUT. GM DOES NOT MAKE AN IMPORTANT REPLACEMENT INTERIOR PART ANYMORE. PN: 20954443 IS NOT AVAILABLE FROM ANY DEALER IN THE U.S. THIS IS A SEAT TRIM PART FOR THE OUTSIDE OF THE PASSENGER SEAT. IT CRACKS FROM NORMAL USE BECAUSE IT IS FORCED TO FLEX WHEN A PERSON SITS IN THE PASSENGER SEAT, OVER TIME THIS FLEXING CRACKS THE PART. THE CRACKED PART THEN HAS SHARP EDGES WHICH CATCHES CLOTHING, AND COULD CAUSE LEG CUTS. AS A SIDE NOTE, THE SHALE COLORED PART IS PN: 15273992, AND THE TITANIUM PN: IS 15273994 (THIS PART I WAS ABLE TO STILL FIND, AND I WILL HAVE TO PAINT IT CASHMERE TO MATCH MY CAR). THESE PARTS FIT ALL THE "NOT HEATED SEATS" LUCERNE MODELS FROM 2006 TO 2011, THOUSANDS OF CARS I SUSPECT. THE DRIVER'S SIDE TRIM PART (MIRROR OPPOSITE) IS STILL AVAILABLE FROM A FEW SOURCES. IT ALSO FALLS AND CRACKS FOR THE SAME REASON. HAS GM PULLED THIS PART FROM INVENTORY FOR A REDESIGN? IT HAS BEEN JUST FOUR YEARS SINCE THAT LAST BUICK LUCERNE WAS SOLD, THE 2011 MODEL; IT SHOULD BE POSSIBLE TO FIND REPLACEMENT PARTS.
Nov 04, 2015
SUSPENSION
1 complaint
TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. WHILE DRIVING AT AN UNKNOWN SPEED, AN ABNORMAL CLUNKING SOUND EMITTED FROM THE REAR PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 97,000.
Sep 10, 2015
STEERING,SERVICE BRAKES, HYDRAULIC
1 complaint
2008 BUICK LUCERNE. CONSUMER WRITES IN REGARDS TO POWER STEERING AND BRAKE FAILURE, THAT WAS A CONSTANT ISSUE. *TGW THE CONSUMER WAS INVOLVED IN AN ACCIDENT, WHERE THE STEERING AND BRAKES FAILED. *JB
Oct 01, 2014
POWER TRAIN
1 complaint
AS I BEGAN TO ENTER A MAJOR HIGHWAY MY TRANSMISSION FAILED, CAR WOULD NOT DRIVE FORWARD. I ALMOST WAS STRUCK MY AN EIGHTEEN WHEELER(TRACTOR-TRAILER). THE FORWARD DRIVE BAND COMPLETELY BROKE IN THE TRANSMISSION SUDDENLY WITHOUT WARNING.
Sep 25, 2014
ELECTRICAL SYSTEM,AIR BAGS
1 complaint
TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. WHILE DRIVING APPROXIMATELY 30 MPH AND CHANGING LANES, ANOTHER VEHICLE CRASHED INTO THE DRIVER SIDE OF THE CONTACT'S VEHICLE. THE SIDE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED BACK AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INDICATED THAT THE AIR BAGS DID NOT DEPLOY DUE TO A FAILED IGNITION SWITCH. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 93,000.
Sep 10, 2014
POWER TRAIN,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT ABLE TO RESTART AND WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE CLUTCH FUSE ASSEMBLY, INSULATOR HARNESS AND INSULATOR COIL NEEDED TO BE REPLACED. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. UPDATED 9/29/14*CN UPDATED 2/25/2015 *JS
Aug 26, 2014
STEERING,SUSPENSION,SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,AIR BAGS
1 complaint
IN AUGUST OF 2011 I PURCHASED WHAT WAS SUPPOSED TO BE A CERTIFIED PRE-OWNED BUICK SUPERIOR BUICK. I HAD NUMEROUS PROBLEMS THAT I TRIED TO GET FIXED UNDER WARRANTY(SUSPENSION, THERMOSTAT, AIR BAGS, STEERING ETC.) OR GOOD FAITH (ONLY BRAKES) JUST TO NAME A FEW, AND TRIED TO GET A REFUND UNDER MY WARRANTY OR DIFFERENT CAR WITHIN THE FIRST 72 HOURS/150 MILES OF RESIGNING MY CONTRACT AND WAS DENIED. I MADE NUMEROUS TRIPS TO THE DEALERSHIP TO GET THESE PROBLEMS SERVICED AND WAS TOLD EVERY TIME THAT NOTHING WAS WRONG, THEY FOUND DEBRIS HERE A SCREW THERE, TIGHTENED THIS, BLAMED IT ON THIS ETC. THEY NEVER FIXED OR REPLACED ANYTHING BUT A WATER PUMP AND A COUPLE OF ELECTRICAL BULBS (THE SAME ONES). AFTER AT LEAST 5 ATTEMPTS TO GET IT FIXED( PER LAWS SET FORTH) I HAD A COUPLE OF FACE-TO- FACE MEETINGS WITH THE G.M./PART OWNER LOUIS FALLER. DURING THESE MEETINGS, HE TELLS ME EVERYTHING FROM YOU GOT A LEMON, THAT HE BELIEVED THE CAR WAS WRECKED PRIOR, TO THAT HE FIRED A COUPLE OF EMPLOYEES FOR PUTTING BAD CARS ON HIS LOT AND NOT FIXING THEM PROPERLY UNDER WARRANTY, AMONGST OTHER THINGS. SO AFTER NO LUCK WITH A REFUND I BEGAN TO GET OPINIONS WHICH UNCOVERED EVERYTHING FROM PRIOR DAMAGE TO SEVERAL THINGS WRONG WITH THE SUSPENSION IN LATE 2012 ETC. SO IN LATE 2013, AFTER ALL THE THINGS PROGRESSED TO REALLY BAD AND I GOT MY X-MAS BONUS I BEGAN FIXING IT AND REACHED OUT TO HENDRICK CORPORATE. THEY LIED TO ME AND SAID THEY WOULD GIVE ME AT LEAST THE MONEY FOR FIXING WHAT I ALREADY FIXED AND THAT I HAD TO GET REST FROM DEALERSHIP. THEY LATER TOOK IT BACK CAUSE I WASN'T SIGNING OVER NO RIGHTS BECAUSE I STILL HAD SEVERAL THOUSAND IN DAMAGES. SO I REACHED OUT G.M. CUSTOMER SERVICE AND EXECUTIVE BRANCHES. THEY WERE LIKE AUTOMATED PUPPETS. PLEASE REFER TO ATTACHMENTS. THE RIGHT FRONT BEARING, WAS REPLACED. THERE WAS AN ISSUE WITH THE ANTI-LOCK BRAKES THE RIGHT FRONT STRUT SHIELD WAS STICKING AND MAKING A CLICKING SOUND, THE TIRES WERE CUPPING, CREATING A RUMBLING SOUND, TIE RODS NEEDED TO BE REPLACED, THE PRESSURE LINE FROM THE POWER STEERING WAS LEAKING.
Aug 21, 2014
TIRES
1 complaint
ONE TIRE SHREDDED AT 70 MPH WITH LESS THAN 12,000 MILES ON THEM. HAD FULL PRESSURE ONE MOMENT AND FAILED THE NEXT. I NOTICED ALL 3 OTHER TIRES DEVELOPED BUBBLES CLOSE TO THE TREAD AND 2 OTHERS STARTED LEAKING A WEEK LATER. SUMITOMO DEALER LOCALLY REFUSED TO REPLACE OR HONOR WARRANTY. *TR
May 29, 2014
FUEL SYSTEM, GASOLINE,FUEL/PROPULSION SYSTEM
1 complaint
TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT STARTED THE IGNITION AND A FEW MOMENTS LATER THE ENGINE STALLED. THE CONTACT WAS A CERTIFIED MECHANIC, WHO REPLACED THE BURNED FUEL PUMP RELAY SWITCH. THE FAILURE RECURRED TWICE AND THE VEHICLE WAS REPAIRED EACH TIME. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
May 27, 2014
EXTERIOR LIGHTING,ELECTRICAL SYSTEM
1 complaint
INSTRUMENT PANEL GAUGES ARE DIFFICULT TO READ ON 2008 BUICK LUCERNE I HAVE A 2008 BUICK LUCERNE WITH AN INSTRUMENT PANEL LIGHTING PROBLEM. MOST OF THE TIME THE GAUGES ARE VERY DIFFICULT TO READ. BUICK HAS AN ONGOING PROBLEM WITH THIS PROBLEM. THE EARLIEST CARS THAT I'VE FOUND TO EXHIBIT THIS PROBLEM ARE 2003 BUICKS. THE LATEST IS 2013. BUICK DOES NOT ACKNOWLEDGE THIS PROBLEM AND STONEWALLS WHEN ASKED TO ASKED CORRECT IT. I BELIEVE IT IS A SAFELY ISSUE AND SHOULD BE CORRECTED. BELOW ARE TWO OF THE MANY SITES WHERE OWNERS ADDRESS THE PROBLEM. HTTP://CAR-AND-SAFETY.COM/BUICK-DIGITAL-INSTRUMENT-PANEL.HTM HTTP://WWW.ABOUTAUTOMOBILE.COM/COMPLAINT/2006/BUICK/LUCERNE/INSTRUMENT+PANEL. *TR
Apr 02, 2014
STRUCTURE,SEATS,VISIBILITY/WIPER
1 complaint
SOMETIME BETWEEN 1998 AND 2008 THE BUICK LINE, AND ALMOST ALL OTHER LINES, ENLARGED THE SIZE OF THE COLUMNS SUPPORTING THE ROOF, MODIFIED THE FRONT SIDE WINDOWS TO ADD A SMALL TRIANGLE OF MATERIAL AT THE FRONT OF THE WINDOWS, AND RAISED THE HEIGHT OF THE SIDE MIRRORS AND RAISED THE HEIGHT OF THE "DASH" ABOVE THE INSTRUMENT CLUSTER. I AM IN EXCESS OF 6 FT TALL AND THIS HAD LITTLE IMPACT ON MY FIELD OF VISION. MY WIFE IS LESS THAN 5 FT AND AGE IS TAKING A TOLL ON BOTH OF US AND THIS HAS A SEVERE IMPACT ON HER FIELD OF VISION, EVEN WITH THE USE OF BOOSTER PILLOWS. THE CURRENT MODELS HAVE THE SAME DESIGN FLAW, EXCEPT FOR THE HONDA CIVIC AND THE FORD FUSION. I HAVE PERSONALLY "TESTED" THIS CONDITION BY LOCATING MYSELF AT AN INTERSECTION WHERE SEVERAL CRASHES, SOME FATAL, AND "SCROOCHING" DOWN AS BEST I COULD TO SIMULATE A 5 FT PERSON WITH THE SEAT AT ITS MAX HEIGHT, AND THERE IS A CRITICAL LOSS OF VISIBILITY, PARTICULARLY TO THE RIGHT. THERE WERE THREE CRASHES, ALL INVOLVED SENIORS, THAT WERE IN A COLLISION BECAUSE THEY PROCEEDING, AFTER STOPPING, TO CROSS THE INTERSECTION IN FRONT OF ONCOMING TRAFFIC. I HEARTILY SUPPORT YOUR PROPOSAL TO DEVELOP SOME TYPE OF RECOMMENDATIONS, OR "RATING", FOR VEHICLES THAT ARE THE MOST APPROPRIATE FOR SENIORS. THANK YOU. *TR
Dec 12, 2013
TIRES,WHEELS
1 complaint
OWNER PUT NEW GOODYEAR ASSURANCE TIRES ON THE VEHICLE ON 12/31/10 AT A GOODYEAR DEALERSHIP. IN SPRING 2013 ALL FOUR TIRES STARTED LOSING AIR, AND THE LOW TIRE PRESSURE LIGHT ON THE DASH ILLUMINATED. THE OWNER BROUGHT THE CAR BACK TO THE GOODYEAR DEALER, WHO STATED THAT THE TIRES ARE FINE, BUT THAT THE OEM CHROME WHEELS ARE DEGRADING, CAUSING SMALL GAPS FOR THE AIR TO LEAK OUT. NOW IN SUMMER 2013 THE AIR LEAKS OUT SO QUICKLY THAT THE LOW TIRE PRESSURE LIGHTS COME ON IN LESS THAN ONE WEEK AFTER A COMPLETE REFILLING. THE GOODYEAR DEALER STATES THAT THE ONLY WAY TO FIX THIS PROBLEM WILL BE TO REPLACE THE WHEELS. *TR
Jul 15, 2013
SUSPENSION,VISIBILITY/WIPER
1 complaint
I WAS STOPPED WITH ENGINE RUNNING AND AIR CONDITIONER FAN ON HIGH. I TURNED THE WIPERS ON TO CLEAN WINDSHIELD. IMMEDIATELY I WAS OVERCOME WITH EXTREME BURNING IN MY EYES I COULD NOT OPEN THEM. I REACHED FOR DOOR HANDLE AND GOT OUT. I WAS IN A PANIC, HAVING NO IDEA WHAT HAPPENED. I ASKED 2 PEOPLE FOR HELP,THE SECOND PERSON CAME TO MY CAR AND WE SEARCHED CAR FOR SOMETHING BURNING AND FOUND NOTHING. I WAS AFRAID TO GET BACK INTO MY CAR.I HAVE NEVER EXPERIENCED A BURNING IN MY EYES AS THIS. I FELT HELPLESS BECAUSE NO ONE WITNESSED THIS FREAK INCIDENT. FINALLY I USED WET PAPER TOWELS AND COVERED ALL THE AC VENTS AND DROVE HOME IN FEAR THAT IT WAS GOING TO HAPPEN AGAIN. THERE IS NO DOUBT WHAT SO EVER IF I WAS DRIVING WHEN THIS HAPPENED I WOULD OF CRASHED. I COULD NOT SEE. WHEN TUBING BROKE THE FLUID LANDED ON A HOT ENGINE PAET AND THE WATER EVAPORATED AND THE METHANOL VAPORS CAME THROUGH THE AC VENTS DIRECTLY INTO MY FACE. THE BUICK DEALER DIDN'T MENTION OR DISCUSS THIS PLASTIC TUBING BE REPLACED. HE JUST PUT A PIECE OF RUBBER TO HOLD THE ENDS OF BROKEN PLASTIC TUBING. IM VERY UNCOMFORTABLE USING WIPERS NOW BECAUSE AS I MENTIONED IF IT WERE TO HAPPEN WHILE DRIVING I MIGHT AS WELL BE BLIND. I WANT TO KNOW IF THE TUBING IS NOT SUPPOSE TO EVER BREAK AND MORE SO, WHY DID IT COME THROUGH THE AC VENTS THAT WAS ON HIGH.? *TR
Jul 09, 2013
STRUCTURE,FUEL/PROPULSION SYSTEM
1 complaint
WHEN MY WIFE WAS PARKING THE CAR IN A SHOPPING CENTER PARKING LOT, THE ENGINE ROARED (EVEN THOUGH SHE HAD HER FOOT ON THE BRAKE) AND THE VEHICLE JUMPED OVER THE CURB AND STRUCK SMALL BUSHES AND TREES IN THE MEDIAN BETWEEN THE STEIN MART AND HOME DEPT PARKING LOTS CAUSING DAMAGE TO THE FRONT GRILL AND DRIVER SIDE FRONT FENDER. MY WIFE WAS NOT INJURED LUCKILY. HAD THIS EVENT OCCURRED UNDER NORMAL DRIVING CONDITIONS SOMEBODY COULD HAVE BEEN SERIOUSLY INJURED AND OR KILLED DEPENDING UPON THE CIRCUMSTANCES. I HAD A SIMILIAR INSTANCE ABOUT A YEAR AGO WHEN THE CAR SURGED FORWARD WHILE I WAS STOPPED AT A INTERSECTION. MY FOOT WAS ON THE BRAKE AND I GOT THE CAR STOPPED. I CONTINUED TO DRIVE THE CAR AND DID NOT EXPERIENCE ANY FURTHER PROBLEMS. I THOUGHT IT MIGHT HAVE BEEN A STUCK ACCELERATOR LINKAGE THAT CLEARED. I'VE SINCE LEARNED THE NEWER VEHICLES ARE DRIVE BY WIRE CONTROLLED. THEIR IS NO DIRECT THROTTLE LINKAGE FROM THE GAS PEDAL. THE VEHICLE IS CURRENTLY AT A BUICK DEALERS BODY SHOP BEING REPAIRED.. THEIR SERVICE MANAGER STATED THEY WOULD READ THE COMPUTER CODES AND USE A SCAN TOOL TO DETERMINE WHAT CAUSED THE ACCIDENT. AN ACCIDENT REPORT WAS RECORDED BY THE LOCAL POLICE DEPARTMENT. *TR
Apr 06, 2013
VEHICLE SPEED CONTROL,SERVICE BRAKES
1 complaint
BRAKES LIGHTS WOULD COME ON BY THEMSELVES WHILE DRIVING OR WHILE PARKED WITHOUT DEPRESSING THE BRAKE PEDAL. ALSO CRUISE CONTROL WOULD BE DISABLED WITHOUT USING THE BRAKE OR ANY SWITCH TO DISABLE IT. TOOK IT TO A GM REPAIR FACILITY (DEALER) WHO RECALIBRATED THE BRAKE PEDAL SWITCH, BUT THE CONDITION RETURNED. TOOK IT TO AN INDEPENDENT REPAIR FACILITY WHO RECALIBRATED THE BRAKE PEDAL SENSOR. THAT INDEPENDENT REPAIR FACILITY THOUGHT THAT THE CRUISE CONTROL PROBLEM WAS RELATED TO THE BRAKE LIGHTS COMING ON BY THEMSELVES. HAZARD: SOMEONE DRIVING BEHIND COULD CONFUSE THE BRAKE LIGHTS COMING ON AS A SIGN THAT THE CAR WAS SUDDENLY STOPPING, WHICH MIGHT CAUSE THE CAR FOLLOWING TO SLAM ON THEIR BRAKES AND CAUSING AN ACCIDENT. *TR
Dec 18, 2012
EQUIPMENT
1 complaint
WHILE DRIVING HOME AFTER PURCHASING THE CAR, THE ONSTAR SYSTEM KEPT STATING THAT WE WERE OFF COURSE (IT DIDN'T RECOGNIZE WHERE THE CAR WAS). ONSTAR ATTEMPTED TO REPAIR IT REMOTELY, WHICH DIDN'T WORK. TOOK CAR TO A GM REPAIR FACILITY (DEALER) WHO ATTEMPTED A REPAIR. AFTER THAT, ONSTAR WOULD OCCASIONALLY DIAL A NUMBER BY ITSELF USING THE BUILT IN CELL PHONE WITHOUT MY INITIATING THE CALL, AND ALSO WOULD HANG UP BY ITSELF WHILE I WAS TALKING TO AN ONSTAR REPRESENTATIVE. THE GM REPAIR FACILITY (DEALER) SAID THERE WAS NO PROBLEM, BUT ONSTAR VERIFIED THAT THEY CALLED THE DEALER AND ADVISED THEM THAT THERE WAS A PROBLEM. *TR
Dec 18, 2012
ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
WHILE DRIVING A HIGHWAY SPEED,MY 2008 BUICK LUCERNE SHOWED A SERVICE STABILITRAK LIGHT.THIS CAUSED A LOSS OF TRACTION AND I HAD TO SLOWLY BRING THE VEHICLE UNDER CONTROL MANUALLY. THIS CONDITION LASTED A FEW SECONDS AND THEN RETURNED TO NORMAL. THIS HAS HAPPENED SEVERAL TIMES AT HIGHWAY SPEED UP TO THE PRESENT DATE. I TOOK THE VEHICLE TO MY DEALER(KARP BUICK). THEY WERE UNABLE TO REPLICATE THE PROBLEM.THE CONDITION STILL EXISTS. IT ALSO SOMETIMES SHOWS A STABILITRAK NOT READY LIGHT AND CAUSES THE SAME LOSS OF CONTROL.I UNDERSTAND THE BUICK LACROSSE,THE GMC ACADIA AND THE GMC SIERRA HAD SIMILAR PROBLEMS. *JS
Jul 04, 2012
FUEL SYSTEM, GASOLINE,VISIBILITY,LATCHES/LOCKS/LINKAGES,TRACTION CONTROL SYSTEM
1 complaint
TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT STATED WHEN REFUELING THE VEHICLE, GASOLINE WOULD SPEW BACK OUT FROM THE FILLER TUBE AND ONTO THE CONTACT. THE DEALER ADVISED THAT THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. IN ADDITION, THE FRONT DRIVER WINDOW WAS ABNORMALLY SLOW IN OPENING AND WOULD SQUEAK. THE DRIVER SEAT HAS NO PADDING AND WHEN EXITING THE VEHICLE, SHE WOULD HAVE TO TILT THE STEERING WHEEL UPWARD IN ORDER TO EXIT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 19,950. UPDATED 12/7/10 *CN THE CONSUMER ALSO STATED THE TRACTION LIGHT ILLUMINATED AND THE DOOR LOCKS HAD TO REPAIRED. UPDATED EVOQ 03/01/11
Aug 17, 2010
ELECTRICAL SYSTEM,VISIBILITY
1 complaint
THE HEATED WINDSHIELD WASHER RECALL 10153 IS NOT SUFFICIENT. THEY ARE NOT OFFERING A REPAIR BUT TO DISABLE IT. I AND MANY OTHERS WHO HAVE THIS OPTION ARE NOT GOING TO GET THE RECALL DONE BECAUSE WE WANT THIS FEATURE TO WORK. BECAUSE OF THIS MANY ARE AT RISK. WHAT IF SOMEONE DOES NOT GET IT DONE AND PARKS THEIR VEHICLE UNDER AN APARTMENT COMPLEX GARAGE AND IT IGNITES? EVEN PEOPLE WHO THAT DO NOT HAVE THIS CAR ARE AT RISK. I BOUGHT A MUCH MORE EXPENSIVE CAR THEN I REALLY NEEDED BECAUSE OF THIS FEATURE. GM SHOULD BE FORCED TO FIND A NEW VENDOR TO DESIGN A REPLACEMENT MODULE. IT'S BEING DISABLED BECAUSE IT IS CHEAPER FOR THEM TO GIVE YOU $100 THEN TO REDESIGN AND FIX THE PROBLEM. WHAT WILL BE NEXT, IF THE ABS MODULES START TO BURN AND THE VENDOR GOES OUT OF BUSINESS WILL THEY THEN HAVE A RECALL TO DISABLE THE ABS? I PLEAD WITH YOU TO NOT LET GM GET AWAY WITH THIS. THANK YOU *TR
Aug 02, 2010
FUEL SYSTEM, OTHER
1 complaint
AFTER FUEL GAUGE GETS DOWN TO FULL ,SHUT ENGINE OFF,RESTART ENGINE FUEL GAUGE WILL DROP ONE EIGHTH,SHUT ENGINE OFF, RESTART ENGINE GAUGE WILL READ UP ONE EIGHTH OR BACK TO WHERE IT WAS. IT READS UP1/8 THEN DOWN 1/8 THEN BACK UP 1/8. *TR
Jun 10, 2010
INTERIOR LIGHTING,ELECTRICAL SYSTEM
1 complaint
DURING DAYLIGHT HOURS THE INSTRUMENTAL PANEL LIGHTS WILL BE DIM OR GO DIM WHILE DRIVING. YOU WILL NOT BE ABLE TO READ ANY INFORMATION ON THE DASH WHEN SUN SHINES ON OR NEAR THE PANEL. DEALER REPLACED PANEL BUT IT DID NO GOOD. WENT BACK TO DEALER BUT HE SAID THEY COULD NOT FIX IT. *TR
Apr 09, 2010
INTERIOR LIGHTING,EQUIPMENT,ELECTRICAL SYSTEM
1 complaint
I HAVE AN 08 BUICK LUCERNE CXL UNDER WARRANTY. AT TIMES THE INSTRUMENT PANEL LIGHTS ARE SO DIM YOU CANNOT READ THE PANEL WHEN THE SUN SHINES ON THEM A BIT. I TOOK IT TO DEALER AND THEY REPLACED PANEL LIGHT. NO HELP. THEY SAID BUICK WILL NOT HELP THEM. TOOK IT BACK AND EXPLAINED PROBLEM AND THEY SAID YES, YOU AND A THOUSAND OTHERS. I CONTACTED BUICK DIVISION AND THEY FILE MY EMAIL AND GIVE ME A LONG NUMBER. DEALER AGREES IT IS A SAFETY PROBLEM. WHEN DRIVING IN MOUNTAINS I WANT TO KNOW MY SPEED, GEAR I'M IN ETC. IT DON'T HAPPEN ALL THE TIME SO I AM SURE THERE IS A SIMPLE FIX. A SWITCH OR COMPUTER OR SOMETHING SIMILIAR. THANKYOU. *TR
Mar 07, 2010
POWER TRAIN,VISIBILITY
1 complaint
THIS IS A REPORT OF A DESIGN FLAW THAT MIGHT RESULT IN A SAFETY ISSUE. I RECENTLY TOOK DELIVERY OF A 2008 BUICK LUCERNE CXL. I PURCHASED THE OPTIONAL SIX-PASSENGER VERSION WHICH MEANS THAT THE GEARSHIFT LEVER IS MOUNTED ON THE STEERING COLUMN INSTEAD OF ON A FLOOR CONSOLE, LIKE MOST OTHER CARS. WHEN THE GEARSHIFT LEVER IS IN THE "DRIVE" POSITION, THE VIEW OF THE RADIO DISPLAY IS OBSCURED, CAUSING ME TO MOVE MY HEAD TO LOOK AROUND THE GEARSHIFT LEVER TO VIEW THE DISPLAY. AS A RESULT, MY ATTENTION TO THE ROAD IS MUCH MORE DISTRACTED THAN IF I HAD AN UNOBSTRUCTED VIEW OF THE RADIO DISPLAY. THIS COULD LEAD TO AN ACCIDENT. *TR
Aug 16, 2008
ELECTRICAL SYSTEM,EQUIPMENT
1 complaint
I PURCHASED A NEW 2008 BUICK LUCERNE AND UNABLE TO READ INSTRUMENT PANEL GAUGES ESPECIALLY SPEED, GAS, ETC DURING DAYLIGHT PERIODS WITH BRIGHT SUN AND/OR HAZY WHEN AUTO RUNNING LIGHTS ARE ON. DRIVER IS UNABLE TO OBSERVE THE AUTO'S SPEED, AMOUNT OF FUEL AND OTHER INSTRUMENTS ON PANEL. THIS IS CAUSED BY THE INSTRUMENT PANEL BEING INSTALL TO FAR BACK INTO THE CONSOLE , THEREFORE IN DEEP SHADOW . ALSO THERE IS NO BACK LIGHTING WHEN THE AUTO RUNNING LIGHTS ARE ON. THIS IIS A MAJOR SAFETY DAY TIME CONCERN AS DRIVER IS UNABLE TO PROPER JUDGE HIS SPEED AS WELL AS BEING ABLE TO OBSERVE OTHER INSTRUMENT PANEL MONITORS. *TR
Jul 06, 2008
Frequently Asked Questions
How many problems does the 2008 BUICK Lucerne have?
The 2008 BUICK Lucerne currently has 217 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2008 BUICK Lucerne?
The most common problems reported for the 2008 BUICK Lucerne are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2008 BUICK Lucerne problem data come from?
All problem and complaint data for the 2008 BUICK Lucerne comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
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