VIN Decoder

Premium Report
164
Complaints Reported

Complaints by Component

ELECTRICAL SYSTEM
41 complaints
When I am driving my vehicle will just stall. If I do not let my car run for at least 5-10 minutes before I go anywhere it will stall out on me not long after. It has stalled on the highway, even a few times with my 6 year old in the vehicle. After it stalls out a lot of times I have to park it, turn it off, open my door/shut it, then wait for the inside light go out before I try to start it back up. It does start back up after I let the light go out but not everytime. I have sat there for 30 minutes to an hour more than 3 times. Now i do not have control of any of the master controls for the windows or locks. I have to lock my door manually now. I was told that it could be from my ignition switch which I know there was a recall on before. I would like another recall for this issue and for it to be fixed before something not so good happens.
Oct 25, 2022
I HAVE NO HEAT COMING OUT OF THE PASSENGER SIDE OF THE VENTS. THE BLOWER WORKS BUT THERE IS NO HEAT HAD IT FLUSHED TWICE AND PUT IN A NEW THERMOSTAT NO CHANGE
Dec 18, 2017
UNINTENDED IGNITION KEY ROTATION IT WAS FIXED THEN THE CAR WAS WRECKED AND WAS TOTEL SO I NO LONGER HAVE THIS CAR SO PLEASE QUIT TELLING ME THE IGNITION NEEDS FIXING I NO LONGER HAVE THE 2007 BUICK.04
Nov 21, 2015
2007 BUICK LUCERNE. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL NOTICE. *SMD THE CONSUMER STATED THE RECALL, DID NOT CORRECT THE ISSUE. RECALL # 14V355000.*JB
Feb 26, 2015
TL* THE CONTACT OWNS A 2007 BUICK LUCERNE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V355000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Dec 23, 2014
+ 36 more complaints for this component
AIR BAGS
15 complaints
TARATA RECALL MY AIR BAG LIGHT KEEPS COMING ON WHEN YOU START IT IN SCREEN UNDER SPEED AND THE LIGHT ALSO. AND IT STAYS ON UNTIL YOU TAKE OUT KEY.
Oct 19, 2018
TL* THE CONTACT OWNS A 2007 BUICK LUCERNE. THE CONTACT STATED THAT A CHEVROLET SUBURBAN CRASHED INTO THE REAR OF THE VEHICLE WHILE DRIVING AT UNKNOWN SPEEDS. THE AIR BAGS DID NOT DEPLOY. THE CONTACT STATED THAT THE SERVICE AIR BAG INDICATOR ILLUMINATED AND FLASHED FOLLOWING THE CRASH. THE CONTACT SUSTAINED WHIPLASH, NECK, AND BACK PAIN, WHICH REQUIRED MEDICAL ATTENTION. IT WAS UNKNOWN IF THE SIX OCCUPANTS OF THE CHEVROLET SUBURBAN SUSTAINED INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE VEHICLE WAS DIAGNOSED AND REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 163,000. ...UPDATED 10/23/17 *BF *AS
May 17, 2017
Crash: 1
Injuries: 1
I RECENTLY PURCHASED THIS VEHICLE, AND NOW THE "SERVICE AIR BAG" LIGHT IS ON, AND I BELIEVE THAT IT IS FOR THE PASSENGER AIRBAG (THERE IS SOMEONE IN THE PASSENGER SEAT CURRENTLY, BUT THE PASSENGER AIR BAG READS THAT IT IS OFF - CAR IS SHIFTED IN PARK). IS THERE A RECALL FOR THE AIR BAG SYSTEM?
Jan 03, 2017
TL* THE CONTACT OWNED A 2007 BUICK LUCERNE. WHILE DRIVING AT AN UNKNOWN SPEED, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED BACK AND NECK INJURIES AND THE DRIVER SUSTAINED BACK AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND WAS TOWED TO AN IMPOUND LOT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Dec 29, 2016
Crash: 1
Injuries: 4
TL* THE CONTACT OWNED A 2007 BUICK LUCERNE. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT'S VEHICLE CRASHED INTO THE FRONT END OF ANOTHER VEHICLE. THE CONTACT SUSTAINED A CONCUSSION AND INJURIES TO THE RIGHT KNEE AND NECK. MEDICAL ATTENTION WAS REQUIRED. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A SALVAGE FACILITY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 183,000.
Apr 12, 2016
Crash: 1
Injuries: 1
+ 10 more complaints for this component
WHEELS
11 complaints
TL* THE CONTACT OWNS A 2007 BUICK LUCERNE. THE CONTACT STATED THAT WHILE DRIVING OR PARKED, THE FRONT PASSENGER AND REAR DRIVER SIDE TIRES WOULD NOT MAINTAIN AIR. AFTER AIR WAS ADDED TO BOTH TIRES, THEY WOULD BECOME FLAT. THE CONTACT HAD TO PUT AIR IN THE TIRES DAILY. THE CONTACT HAD NEW TIRES INSTALLED ON THE VEHICLE, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE RIMS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000. THE VIN WAS NOT AVAILABLE.
Nov 17, 2015
THIS VEHICLE HAS DEFECTIVE CHROME PEELING WHEELS AND HAS A TRACK RECORD OF THIS REPORTED ALL OVER THE INTERNET. NOT ONLY IS IT A DEFECT BUT A SAFETY ISSUE AS THE CHROME FLAKING OFF CUTS LIKE A RAZOR AS I FOUND OUT MY SELF CLEANING THE VEHICLE
Jul 13, 2015
THE CHROME PLATED WHEELS BECOME CORRODED AND LEAK AIR AROUND THE BEAD OF THE TIRE. I HAVE HAD ALL FOUR TIRES REMOUNTED AND SEALED SEVERAL TIMES. NOW IT LOOKS LIKE I WILL HAVE TO BUY NEW WHEELS GM DEALER WON'T REPLACE THEM HAVING TO PAY FOR NEW WHEELS. THE FRONT PASSENGER WHEEL NOW LEAKS ABOUT 10 LBS OF AIR A DAY, WHICH IN MY OPINION IS A SAFETY FACTOR NOT TO MENTION THAT IT IS NOW WINTER AND IS A REAL PAIN HAVING TO PUT AIR IN THEM EVERY DAY. *TR
Nov 17, 2014
CHROME PLATED WHEELS ARE CORRODING AND/OR PEELING CAUSING LOSS OF TIRE PRESSURE. *TR
Oct 20, 2014
CHROME WHEELS BECOME DEFECTIVE WHEN CHROME STARTS TO FLAKE CAUSING TIRE NOT BE SEALED PROPERLY WITH RIM CAUSING TIRE PRESSURE TO LEAK AND TIRE TO GO FLAT IF NOT REINFLATED . I HAVE NEVER AD THIS PROBLEM WITH ANY OTHER CAR I'VE OWNED AND FEEL M SHOULD REPLACE AS THEY ARE DEFECTIVE. *TR
Aug 30, 2014
+ 6 more complaints for this component
ENGINE
9 complaints
OIL LEAK FROM FAULTY SEALS.
Dec 26, 2020
SEVERE ENGINE OIL LEAKAGE AT 80,000 MILES SEVERE REAR MAIN SEAL LEAKAGE AT 80,000 MILES
Sep 24, 2019
THIS CAR JUST SHUTS DOWN WHILE DRIVING. THIS IS VERY SERIOUS AS YOU LOSE YOUR POWER STEERING AND BRAKES. IT HAS HAPPENED 3 TIMES IN THE LAST MONTH. SOMEONE IS GOING TO GET KILLED! I TOOK IT TO MECHANIC FIRST TIME HE TIGHTENED A BATTERY WIRE. IT DID START BACK UP BUT DIED GOING DOWN THE ROAD AND TOWED IT BACK. HE THEN TIGHTENED WIRE ON IGNITION MODULE. IT STARTED AND RAN A FEW DAYS AND DID IT AGAIN. IT NOW DID IT A THIRD TIME. IT THROWS NO CODES ON THE CAR SO IT IS VERY DIFFICULT TO DIAGNOSE. I HAVE SEEN NUMEROUS OTHER PEOPLE HAVE THIS PROBLEM. TH
Jul 05, 2017
TL* THE CONTACT OWNS A 2007 BUICK LUCERNE. WHILE THE VEHICLE WAS UNDERGOING ROUTINE MAINTENANCE, THE MECHANIC NOTICED THAT THE UPPER PASSENGER SIDE DOG BONE ENGINE MOUNT WAS FRACTURED AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. UPDATED 05/18/16*LJ
Apr 15, 2016
TL* THE CONTACT OWNS A 2007 BUICK LUCERNE. THE CONTACT STATED THAT FLUID WAS LEAKING FROM UNDER THE HOOD OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE HYDRAULIC FLUID WAS LEAKING FROM THE FRONT MOTOR MOUNT. NO FURTHER INFORMATION WAS AVAILABLE. THE MOTOR MOUNT WAS REPLACED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 64,893. UPDATED 7/9/15*CN UPDATED 07/16/15*JB
May 01, 2015
+ 4 more complaints for this component
STRUCTURE
8 complaints
The trunk allows water to enter each time it rains. This causes water to collect in the spare tire department in the trunk. After it rains, trunk must be vacuumed out in order to retrieve water out of trunk. Unfortunately, this has caused my trunk liner to mold completely, as well as to begin molding under my back seat. My daughter and I have a mold allergy which has been affected by the mold in the car which is impossible to get rid of due to the location it has grown.
Jul 25, 2021
Injuries: 2
THE DRIVER'S SIDE DOOR HANDLE IS COMING OFF. MY CAR WAS IN MY GARAGE WHEN ON FRIDAY, SEPTEMBER 30, I OPENED THE DOOR AND THE HANDLE PULLED AWAY FROM THE DOOR. I COULD NOT OPEN THE DOOR! I HAD TO ENTER THE CAR THROUGH THE PASSENGER'S SIDE IN ORDER TO OPEN THE DRIVER'S SIDE DOOR. I THEN PUSHED THE DRIVER'S SIDE DOOR HANDLE BACK INTO PLACE AND USED SHIPPING TAPE TO KEEP IT IN PLACE UNTIL I COULD GET IT REPAIRED. I CALLED THE BUICK NATIONAL HELPLINE AND WAS TOLD THERE WAS AN UNOFFICIAL RECALL FOR THIS ISSUE AND THEY CALLED MY LOCAL BUICK DEALER AND ARRANGED FOR ME TO HAVE THE REPAIRS DONE UNDER WARRANTY, TODAY, OCTOBER 5. THE DEALER, FOX VALLEY BUICK GMC IN ST. CHARLES, IL SAID THEY WOULD DO THE REPAIRS BUT IT WOULD COST APPROXIMATELY $200. I HAD NO OTHER OPTION AND HAD THE DOOR HANDLE REPLACED. I WAS CHARGED $74 FOR A $30 PART AND $134 FOR LABOR. I AM WAITING TO HEAR FROM THE DEALERSHIP OWNER TO DISCUSS THIS MATTER OF CHARGING FOR WARRANTY REPAIRS.
Oct 06, 2016
DRIVER SIDE DOOR HANDLE, CYLINDER LOCK AND LATCH MECHANISM PULLS OUT FROM THE DOOR WHEN OPENING THE DOOR TO ENTER CAR. THE ASSEMBLY STAYS LOOSE AFTER THE DOOR IS CLOSED. IT APPEARS THAT SOMETHING HAS BROKEN INSIDE AND WILL REQUIRE THAT THE DOOR PANEL WILL NEED TO BE REMOVED AND ASSEMBLY REPLACED. *TR
Apr 20, 2015
TL*THE CONTACT OWNS A 2007 BUICK LUCERNE. THE CONTACT STATED THAT WHEN IT RAINS, WATER LEAKED INTO THE TRUNK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Mar 11, 2015
SINCE I HAVEN'T BEEN KEEPING MY CAR IN A GARAGE...WATER HAS LEAKED INTO MY TRUNK AND HAS RUSTED THE SPARE TIRE AND ALL THE PARTS TO CHANGE THE TIRE. WATER HAD FILLED UP THE HOLDING PLACE FOR SPARE TIRE. I DON'T USE MY TRUNK THAT MUCH AND BY THE TIME I SAW IT MILDEW SMELL THROUGHOUT THE CAR. BEEN BUSTING MY BUTT TRYING TO CLEAN IT UP. I THINK I HAVE FIGURED OUT THAT THE WATER HAS BEEN GETTING THROUGH THE BACK LIGHT FIXTURES DOWN INTO THE TRUNK. *TR
Aug 08, 2014
+ 3 more complaints for this component
STEERING
6 complaints
POWER STEERING LEAKS, STEERING IS JERKY, PUMP MAKES NOISE
Aug 22, 2019
WHILE TURNING RIGHT AT A SLOW SPEED THE STEERING WHEEL LOCKED UP (WOULDN'T TURN) FOR A SECOND. AFTER THAT I WAS ABLE TO RESUME STEERING THROUGH THE CORNER. THE ENGINE DID NOT SHUT OFF.
Aug 03, 2018
WHEN TURNING THROUGH WATER PUDDLES ON RIGHT SIDE POWER STEERING QUITS WORKING FOR 3-4 SECONDS.
Jun 22, 2015
WHEN MAKING TURNS IN WET WEATHER, ESPECIALLY IF THERE IS A SMALL AMOUNT OF STANDING WATER, THE POWER STEERING FAILS COMPLETELY. WHEN THIS HAPPENS THE VEHICLE IS ALMOST IMPOSSIBLE TO CONTROL. *TR
Apr 01, 2014
CAR MADE A WHIRRING SOUND WHEN TURNING. TOOK IT TO THE DEALERSHIP AND THEY SAID THAT I NEED RACK AND PINION REPLACED. THERE WAS A TSB FOR FLUID LEAK FROM STEERING GEAR LINE CONNECTION WHICH I DID NOT KNOW ABOUT - THEREFORE MY POWER STEERING FLUID WAS ALMOST EMPTY. I AM A SENIOR CITIZEN AND THINK I SHOULD HAVE BEEN CONTACTED ABOUT THE TSB. THIS IS A SAFETY ISSUE IF IT AFFECTS THE STEERING AND I BELIEVE THE DEALERSHIP SHOULD BE RESPONSIBLE. ALSO WHEN I WAS AT THE DEALERSHIP ON MONDAY ANOTHER MAN WAS TOLD HE NEEDED TO HAVE RACK AND PINION REPLACED ON HIS BUICK - ISN'T THAT CURIOUS. *TR
Oct 31, 2013
+ 1 more complaint for this component
TIRES
5 complaints
I'VE HAD THE SENSOR TO MY TIRE MONITOR REPLACED 3 TIMES AND IT CONTINUES TO COME ON AND CAUSE MY TIRE LIGHT TO COME ON, ALTHOUGH MY TIRES ARE FINE. IT CONTINUES TO STALL WHEN I'M GOING INTO 1ST GEAR OR CHANGING GEARS ON THE HIGHWAY. WHEN ACCELERATING MY PEDAL WILL SHAKE
May 10, 2021
2007 BUICK LUCERNE. CONSUMER WRITES IN REGARDS TO A DEFECTIVE WHEEL *TGW THE CONSUMER STATED THE VALVE WAS LEAKING. *JB
Jun 22, 2011
MY 2007 BUICK LUCERNE, CXS WITH BRIDGESTONE TURANZA EL400-02 245/50/18 99H TIRES EQUIPPED, VIBRATES ON THE ROAD AT HIGHWAY SPEEDS. IT IS REALLY DANGEROUS CORNERING AND OUTRIGHT UNSTABLE DRIVING. I HAD MY TIRES BALANCED AT DISCOUNT TIRE AT, NO IMPROVEMENT. I WENT TO ARNIE BAUER DEALER WHO ROAD FORCED BALANCED THEM AND FOUND 2 BAD TIRES. THEY REPLACED THESE 2 BAD TIRES, SLIGHT IMPROVEMENT BUT STILL VIBRATIONS. THEY STATED "NO MORE THEY COULD DO FOR MY CAR" AND "THIS IS JUST HOW THESE CARS RIDE." I OPENED GM SERVICE TICKET 71-609196985. AMADA BORG,GM CUSTOMER SERVICE, WORKED WITH A GM AREA REP. FOR IL. I WAS DENIED TO SPEAK DIRECTLY WITH THE REP. GM HAD TO GO ALONG WITH ARNIE BAUER'S EVALUATION, AND THE REP STATED THEY COULD NOT GET ME NEW TIRES. I THEN DID SOME SEARCHING ON THE INTERNET AND FOUND A FORUM ON EDMUNDS.COM(HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F0F60B1/0). THERE ARE 18 OR MORE PAGES DETAILING FOLKS NIGHTMARE WITH THE SAME ISSUE I AM HAVING. IT APPEARS MANY FOLKS ARE HAVING VIBRATION ISSUES WITH THE LUCERNE. SOME FOLKS HAD THE ISSUE RESOLVED WITH TIRE CHANGES TO MICHELIN HX MXM4 TIRES. I SENT THIS INFORMATION TO GM AND HAD IT ADDED TO MY SERVICE REQUEST FILE. NEXT I WENT TO BILL KAY TO SEE IF THEY COULD HELP ME. THEY DID A TIRE BALANCE AND I STILL HAVE A VIBRATION. THEY STATED THEY COULD NOT GET ME THE MICHELIN TIRES. THIS ISSUE WILL LEAD TO SOME CATASTROPHIC EVENT IF NOT ADDRESSED. ALL I REALLY WANTED WAS THE DEALER TO REPLACE THE TIRES WITH MICHELINS AS IT SEEMS TO SOLVE MANY OTHERS' PROBLEMS. I THINK GM OR BRIDGESTONE NEEDS TO BE INVESTIGATED ON THIS. ALSO, I WENT TO 2 DEALERSHIPS AND TEST DROVE 4 BRAND NEW 2008 LUCERNES AND THEY ALL VIBRATE EVEN WORSE THAN MY CAR. THEY ALL HAVE THE SAME TIRES. I SPENT TOO MUCH MONEY FOR A CAR TO RIDE SO POORLY AND THEN BE TOLD THIS IS HOW IT WAS DESIGNED. MORE IMPORTANTLY, I THINK THIS NEEDS TO BE ADDRESSED BEFORE SOMEONE LOOSES CONTROL AND HAS A SERIOUS ACCIDENT. *TR
Apr 05, 2008
PURCHASED CAR ON 1/17/2008 AS DEMO 2007 W/6314 MI ON WAY HOME CAR WAS PULLING TO RIGHT WAS FOUND TO HAVE A SHIFTED STEEL BELT ON DRIVERSIDE FRONT TIRE. TIRE WAS REPLACED. WE WANTED ALL THE TIRES REPLACED BECAUSE VISUALLY THE DEFECT MAY NOT BE DETECTED. THE DEALERSHIP REFUSED BECAUSE GMAC POLICIES ARE THAT IT HAS TO BE PROVEN THERE IS A DEFECT. IF WE HAD A BLOWOUT AT HIGHWAY SPEEDS AND WERE INJURED OR KILLED I GUESS THEY WOULD REPLACE THEM. WE WERE TOLD THAT SOMETIMES A BLEB IS SEEN BUT NOT ALWAYS. WE REPLACED ALL THE TIRES W/COOPERS AT OUR EXPENSE. MAJOR RECALLS ON FORD EXPLORERS TOOK PLACE IN 2000,2003, 2004. *TR
Jan 26, 2008
MY CAR HAS BEEN IN THE REPAIR SHOP AT LEAST SIX TIMES FOR THE SAME PROBLEM AND THE LIGHT STILL COMES ON FOR THE TIRE SYSTEM SENSOR. DOES BUICK KNOW HOW TO FIX THIS? THEY HAVE SUPPOSEDLY REPLACE THE MODULE THAT INCLUDES THE DOOR LOCKS AND A SENSOR. JUST GOT IT BACK AND IT DID IT AGAIN. *TR
Nov 19, 2007
SUSPENSION
5 complaints
MY CAR WAS NOT RESPONDING AS IT NORMALLY WAS AND I TOOK IT INTO MY MECHANIC. HE PUT IT UP ON THE LIFT AND DISCOVERED THAT BOTH LOWER CONTROL ARMS WERE VERY WORN AND NEEDED TO BE REPLACED IMMEDIATELY. IT TOOK HIM SEVERAL DAYS TO FIND THE LEFT CONTROL ARM. HER WENT ON LINE AND COULD NOT FIND ANY DEALER THAT HAD THE ITEM IN STOCK AND WAS TOLD THAT IT WAS NO LONGER AVAILABLE. HE WAS TOLD THAT GM HAD STOPPED MAKING THE PART. HE FOUND THAT PART AT A PARTS STORE FOR ABOUT $70 MORE THAN THE ONE PART HE WAS ABLE TO GET AT A DEALER. THE SAD PART WAS THE PART HE FOUND AT THE PARTS STORE WAS NOTABLY OF A STRONGER METAL AND BETTER CONSTRUCTION THAT THE ORIGINAL GM PART. *TR
Nov 05, 2014
TL* THE CONTACT OWNS A 2007 BUICK LUCERNE. THE CONTACT STATED THAT THE FRONT LOWER CONTROL BUSHING WAS FRACTURED. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 38,000 AND THE CURRENT MILEAGE WAS 80,000.
Sep 19, 2012
TL* THE CONTACT OWNS A 2007 BUICK LUCERNE. THE CONTACT STATED THAT HE HEARD A CLUNKING NOISE WHENEVER THE STEERING WHEEL WAS TURNED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT BOTH FRONT UPPER STRUT HOUSINGS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND ALIGNED. THE CONTACT WAS THEN INFORMED THAT THE CASTER ADJUSTMENT FOR THE FRONT DRIVER'S WHEEL WAS OUT OF SPECIFICATION. THE CONTACT WAS ALSO INFORMED THAT THERE WAS NO REPAIR FOR THAT FAILURE. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 37,950.
Jun 05, 2012
REPEATED FAILURE OF FRONT STRUT BUSHINGS ON 2007 BUICK LUCERNE THE FIRST FAILURE OCCURRED AT ABOUT 25,000, THEN AGAIN AT 50,000 AND NOW IT IS FAILING AGAIN AT 70,000. *TR
Nov 15, 2010
TL*THE CONTACT OWNS A 2007 BUICK LUCERNE. WHEN DRIVING THE VEHICLE THE STEERING WHEEL HAS TO BE TURNED SLIGHTLY TO THE LEFT TO GET THE VEHICLE TO DRIVE STRAIGHT AND STAY IN THE LANE. THE DEALER STATED THAT THE VEHICLE NEEDED AN ALIGNMENT AT 300 MILES. AT 600 MILES THE SERVICE MANAGER ACKNOWLEDGED THAT THE PROBLEM STILL EXIST AND PERFORMED ANOTHER ALIGNMENT. AN ALIGNMENT WAS DONE FOUR TIMES AND THE PROBLEM STILL EXISTED. THE DEALER ALSO SHIMMED THE ENGINE CRADLE, BUT WHEN THE CONTACT TEST DROVE THE VEHICLE THE FAILURE CONTINUED TO OCCUR. THE CURRENT MILEAGE WAS 1,400, AND THE FAILURE MILEAGE WAS 300. *AK
Apr 25, 2007
UNKNOWN OR OTHER
3 complaints
VEHICLE STALLS UNEXPECTEDLY WHILE DRIVING AND WHILE IT'S JUST SITTING. THERE IS ABSOLUTELY NO WARNING SIGN AS TO WHEN THIS WILL HAPPEN. IT'S STALLED ON ME WHILE DRIVING IN ALL WEATHER CONDITIONS AND AT DIFFERENT SPEEDS. THE ENGINE JUST QUITS. SOMETIMES IT WILL RESTART AFTER A SHORT WHILE, AND AT OTHER TIMES IT'S HAD TO BE TOWED. WE'VE HAD IT TO DIFFERENT DEALERS AND MECHANICS AND NO ONE CAN FIGURE IT OUT. CAN'T DRIVE OR SELL IT IN THIS CONDITION. THE SAME PROBLEMS OCCURRED WHEN MY FATHER OWNED THE CAR. HE TOOK IT IN SEVERAL TIMES FOR REPAIR ALSO, AND AGAIN, NOTHING SOLVED THE PROBLEM.
Nov 17, 2018
WHILE VEHICLE WAS IN MOTION ON A CITY STREET,APPROXIMATELY 5 DAYS AGO AND ALSO 1 MONTH PRIOR TO THIS IT UNEXPECTEDLY REDUCED POWER AND WITHIN 5 SECONDS COMPLETELY SHUT DOWN THE VEHICLE!IF I WAS ON A PARKWAY OR INTERSTATE WHEN THIS OCCURRED IT COULD HAVE RESULTED IN A SERIOUS CRASH.MY WIFE WILL NO LONGER DRIVE THIS CAR FOR FEAR IT WILL CAUSE A TERRIBLE OR FATAL ACCIDENT.THE VEHICLES DASH READ "STARTING DISABLED"SERVICE THROTTLE!TOOK IT TO THE LOCAL DEALER FOR EVALUATION AND THEY COULD NOT FIND A SOLUTION.THIS A VERY SERIOUS SAFETY ISSUE THAT NEEDS CORRECTED BEFORE SOMEONE IS INJURED OR KILLED.THIS CAR ONLY HAS 36K MILES ON IT.
May 15, 2017
DASH CLUSTER IS VERY HARD TO READ DURING DAYLIGHT HOURS UNLESS BACKLIT BY LIGHT SENSOR ON THE DASH. DURING THE DAY THE DASH CLUSTER IS ALMOST IMPOSSIBLE TO SEE AND READ WITH OR WITHOUT SUN GLASSES. I HAVE TO TAKE MY EYES OFF OF THE ROAD FOR MORE THAN 2 SECONDS TO SEE MY SPEED, TACK, GAS GAUGE OR OTHER ACCESSORIES, WHICH TAKES MY CONCENTRATION AWAY FROM DRIVING AND COULD RESULT IN A SERIOUS ACCIDENT. I HAVE HAD THE CAR BACK TO THE DEALER SUSS PONTIAC TWICE. FIRST TIME THEY REPLACED THE ENTIRE CLUSTER. THE SECOND TIME WAS FOR THE SAME REASON. THE DASH CLUSTER CANNOT BE READ DURING DAYLIGHT HOURS. THE SECOND TIME BACK I WAS TOLD BY THE DEALER AND BUICK THERE WAS NOTHING THEY COULD DO ABOUT IT, THAT I WOULD HAVE TO PUT UP WITH THIS PROBLEM. THE DEALER ADMITTED THAT OTHERS HAVE ALSO COMPLAINED OF THIS EXACT SAME PROBLEM. IF I COVER THE LIGHT SENSOR ON TOP OF THE DASH, THEN THE NIGHT-TIME LIGHTS WILL COME ON AND I CAN SEE, BUT THIS DIMS THE RADIO SO THAT IT CAN'T BE READ. COVERING THE LIGHT SENSOR IS NOT A SOLUTION TO THIS PROBLEM. BUICK NEEDS TO MAKE THE FACE OF THE DASH CLUSTER ANY OTHER COLOR THAN DARK BLUE OR BACK LIGHT IT. THE SERVICE REQUEST NUMBER WITH BUICK WAS 71-849515366.
Nov 16, 2010
ENGINE AND ENGINE COOLING
3 complaints
LETTER FROM CONGRESSMAN GRIFFITH ON BEHALF OF CONSTITUENT RE 2007 BUICK LUCERNE INTERIOR CARBON MONOXIDE (ATTN: CHRISTEN HARSHA). *SMD THE CONSUMER STATED HER VEHICLE HAD MORE THAN DOUBLE THE AMOUNT OF CARBON MONOXIDE ALLOWED BY TAIL PIPE EMISSION. THE DEALER BOUGHT THE VEHICLE BACK FROM THE CONSUMER. *JB
Jul 22, 2015
I HAD 3 OUT OF 4 MOTOR MOUNTS CRACK AND FAIL. MY MECHANIC SAID THAT HE HAS RUN INTO THIS PROBLEM MANY MANY TIMES. I HAVE TO WAIT 3-4 WEEKS FOR THE PARTS TO COME IN, BECAUSE GM IS TRYING TO GET THEM MADE AND THERE ARE A LOT OF DEALER WAITING FOR THEM. *TR
May 10, 2012
TL*THE CONTACT OWNS A 2007 BUICK LUCERNE. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THE VEHICLE HAS BEEN TOWED TO THE DEALER AT LEAST THREE TIMES, BUT THEY CANNOT DUPLICATE THE FAILURE. SHE HAS MAINTAINED REGULARLY SCHEDULED MAINTENANCE ON THE VEHICLE SINCE IT WAS PURCHASED. NO REPAIRS HAVE BEEN MADE AS OF YET. THE CURRENT AND FAILURE MILEAGES WERE LESS THAN 98,000.
Apr 07, 2009
EXTERIOR LIGHTING
2 complaints
BOTH RIGHT AND LEFT HEADLIGHTS, BOTH HI-BEAMS AND LOW BEAMS WILL NOT ILLUMINATE. ALL OTHER EXTERIOR LIGHTS WORK. AC DELCO 22860591 BODY CONTROL MODULE HAS BEEN REPLACED AND PROGRAMED. ALL FUSES AND RELAYS HAVE BEEN CHECKED. HEADLIGHT SWITCH # 15926061 (WITHOUT FOG AND TRUNK RELEASE) REPLACED. HEAD LAMBS STILL DO NOT WORK. WITHOUT HEADLIGHTS THIS CAR IS UNSAFE TO DRIVE.
Jan 09, 2019
THE PASSENGER SIDE HEAD LIGHTS FAILED AND THE PROBLEM WAS NOT THE BULBS. THE PRIMARY CONNECTOR FOR BOTH THE HIGH BEAM, LOW BEAM, AND TURN SIGNAL LIGHTS PROVED TO BE DEFECTIVE WITH A BURN MARK ON THE TERMINAL THAT SUPPORTS THE ABOVE LIGHTS. I WAS ADVISED BY THE BUICK DEALER THAT THERE IS A KIT TO REPLACE THIS CONNECTOR BECAUSE IT IS A KNOWN PROBLEM. THIS IS A SAFETY ISSUE BECAUSE THIS CONNECTOR CAN FAIL AT ANY TIME AND IT IS IMPOSSIBLE FOR A NON-MECHANIC TO REPAIR THIS CONNECTOR IN THE FIELD BECAUSE ACCESS TO THE CONNECTOR INVOLVES A PARTIAL DISMANTLING OF THE BUMPER SHIELD AND SPECIAL TOOLS. THE FACT THAT THERE IS A KIT TO REPLACE THIS CONNECTOR SUGGESTS IT IS A DESIGN DEFECT IN EITHER THE WIRING OR THE CONNECTOR AND THAT IT SHOULD BE CONSIDERED A RECALL ITEM BECAUSE OF THE POTENTIAL DANGER OF SUDDEN LOSS OF HEADLIGHTS. MY LIGHTS WENT OUT AT NIGHT WHILE DRIVING IN MOUNTAIN TERRAIN. I HAVE GONE ON THE INTERNET AND THIS APPARENTLY IS A PROBLEM THAT HAS BEEN EXPERIENCED BY A NUMBER OF BUICK LUCERNE OWNERS. THIS IS AN ENGINEERING MISTAKE AND GM SHOULD BE FORCED TO RECALL THESE CARS AND REPAIR THIS DESIGN DEFECT.
Apr 26, 2016
ELECTRICAL SYSTEM,ENGINE
2 complaints
TL* THE CONTACT OWNS A 2007 BUICK LUCERNE. WHILE DRIVING 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE IGNITION KEY WAS UNABLE TO TURN TO THE ON OR OFF POSITION. ADDITIONALLY, THE GEAR SHIFTER FAILED TO MOVE FROM THE DRIVE POSITION. THE VEHICLE WAS ABLE TO RESTART AFTER TWENTY MINUTES AND OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (OURISMAN CHEVROLET OF MARLOW HEIGHTS, 4400 BRANCH AVE, MARLOW HEIGHTS, MD 20748, (240) 455-3386), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 63,894.
May 22, 2018
TL* THE CONTACT OWNS A 2007 BUICK LUCERNE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE OVER AND TRIED TO RESTART IT. THE VEHICLE RESTARTED AND FUNCTIONED PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 87,000. UPDATED 11/28/12*LJ THE CONSUMER STATED THE CONNECTING GROUNDS WERE CLEANED. UPDATED 12//03/12
Oct 09, 2012
POWER TRAIN
2 complaints
TAKATA RECALL AS I WAS DRIVING GOING TO PICK MY KIDS UP I NOTICED THAT MY CAR SEEMED LIKE IT DIDN'T WANT TO GO AS SOON AS I CAME TO A RED LIGHT I THOUGHT IT WOULD STOP BY THE TIME I HAD GOTTEN READY TO PULL OFF AS SOON AS I PRESSED THE GAS AND GOT READY TO MAKE MY TURN ON TO THE NEXT STREET THE LINE FROM MY TRANSMISSION POPPED OFF SO I PULLED TO THE SIDE OF THE ROAD TO TAKE A LOOK TO SEE WHAT WAS GOING ON AND ALL I SEEN WAS TRANSMISSION FLUID COMING FROM THE FRONT OF MY CAR.
Aug 12, 2017
TL* THE CONTACT OWNS A 2007 BUICK LUCERNE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THERE WAS A SUDDEN LOSS OF POWER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE CODES COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
Jul 09, 2014
AIR BAGS,STRUCTURE
2 complaints
AIRBAGS DID NOT DEPLOY. DAMAGE TO FRONT OF VEHICLE SUSTAINED AT LEAST 20MPH DOWN TO MINIMUM 16MPH TRAVELING BUT MAKING A LEFT TURN. BUICK HIT ONCOMING CAR IN A NEAR FRONT ON COLLISION. BUICK'S FRONT DAMAGED BY A PUNCH THAT DROVE INTO THE ENGINE (CORNER OF ONCOMING VEHICLE HIT OUR VEHICLE JUST OFF CENTER TOWARD DRIVER SIDE) AND RESULTING IN A NEAR FRONT ON COLLISION, FROM INSPECTION BY ADJUSTER, AND FIRST RESPONDERS WERE THAT AIR BAGS SHOULD HAVE DEPLOYED. VEHICLE HAD OVER $9,000 IN FRONT END REPAIR NEEDED, ENOUGH TO TOTAL VEHICLE. BUMPER TOTALLY DESTROYED, RADIATOR AND FAN GONE, HOOD BACK TO WINDSHIELD FOLDED.
May 08, 2016
Crash: 1
Injuries: 1
LOST POWER & CONTROL, COLLISION WITH 5 OTHER CARS & AIRBAGS DID NOT DEPLOY. COLLISION OCCURRED IMMEDIATELY AFTER POWER LOSS & NO RECOLLECTION ON MY PART UNTIL PARAMEDICS ARRIVED & TOOK ME TO EMERGENCY ROOM. CAR WAS TOTAL LOSS. *TR
Aug 19, 2014
Crash: 1
ELECTRICAL SYSTEM,AIR BAGS
2 complaints
TL* THE CONTACT OWNS A 2007 BUICK LUCERNE. WHILE STARTING THE VEHICLE, THE AIR BAG WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000.
Nov 09, 2015
I BOUGHT THE CAR A 2007 IN SEPTEMBER OF 2012 WITH 50000 MILES. WHEN DRIVING VARIES SPEEDS AND WHEN THE DRIVERS SEAT IS MOVED THE AIR BAG LIGHT WILL COME ON AT RANDOM. EVERY TIME IT COMES ON KNOW IT LASTS LONGER THAN BEFORE. HAVE TALKED TO SEVERAL PEOPLE AND THEY SAID THAT IF ITS ON AND I GET IN A ACCIDENT THE AIRBAGS MAY NOT WORK? WOULDN'T THAT BE A SAFETY ISSUE? *TR
Apr 02, 2014
TIRES,WHEELS
2 complaints
I HAD TO TAKE THE CAR TO A GAS STATION IN THE AREA BECAUSE MY TIRES WERE GOING FLAT CONSTANTLY. I WAS CONTINUALLY PUTTING AIR IN THE TIRES. I WOULD LOSE 10 TO 15 LBS OF AIR PER DAY! AFTER TALKING TO THE MECHANIC, HE TOLD ME THAT THE BAD RIM WAS THE PROBLEM. THESE RIMS WERE NO GOOD AND A PROBLEM THAT IS DANGEROUS! I WAS TOLD AT THAT TIME THAT THIS WAS A CONSTANT PROBLEM WITH THE CHROME WHEELS. I HAD GONE INTO A DITCH LAST YEAR BECAUSE OF THE LOSS OF AIR IN A REAR TIRE AND HAD ANOTHER CAR BEEN COMING AT THE TIME, I MAY HAVE BEEN KILLED. I JUST NOW REPLACED ALL FOUR TIRES AT THE BUICK DEALERSHIP HERE, BRENENGEN AUTO, WITH NEW TIRES WHICH MATCH THE ORIGINAL TIRES FOR THIS CAR. THEY FOUND "HEAVY CORROSION ON THE LEFT REAR RIM" AND THEY RECOMMENDED REPLACING THE RIMS TO FIX THIS PROBLEM. THE COST OF NEW RIMS IS PROHIBITIVE! THE TIRE TO ROAD IS THE MOST DANGEROUS THING TO GO WRONG!. I STRONGLY DEMAND YOU INVESTIGATE THESE POORLY MADE RIMS AND DECLARE A RECALL BEFORE SOMEONE IS KILLED! *TR
Dec 04, 2014
Crash: 1
PROBLEMS WITH KEEPING TIRE PRESSURE AT PROPER LEVEL. LATELY HAS GOTTEN WORSE. LOSING UP TO 10LBS OVER THE PERIOD OF A WEEK IN ONE OF THE TIRES. TWO OTHER TIRES LEAK SLOWLY. AFTER READING THE OTHER COMPLAINTS ON THIS SITE, I WILL CERTAINLY BE ELEVATING THIS WITH THE DEALER I BOUGHT THE CAR FROM TO SEE WHAT CAN BE DONE. POOR CONSTRUCTION OF WHEELS CAUSING DROPPING PRESSURE IN TIRES IS A SERIOUS PROBLEM. *TR
Nov 20, 2014
VISIBILITY,STRUCTURE
2 complaints
I WAS DRIVING DOWN THE HIGHWAY AND FOR NO APPARENT REASON, MY SUNROOF EXPLODED AND SHATTERED INTO TINY PIECES. THE NOISE WAS LIKE A GUNSHOT AND GLASS CAME INTO THE CAR BECAUSE THE VISOR WAS OPEN AT THE TIME. I DID NOT LOSE CONTROL OF THE CAR, BUT THE NOISE DID CAUSE ME TO BE DISTRACTED AND DISORIENTED FOR A SHORT TIME. IF THERE HAD BEEN MORE TRAFFIC, IT MIGHT HAVE BEEN A LOT WORSE. I CAN NOT ATTRIBUTE THE EVENT TO ANY WEATHER CONDITION OR VEHICLE USE CONDITION. *TR
Sep 09, 2013
SUNROOF DRAIN SYSTEM FAILED, CAUSING THE INTERIOR OF THE VEHICLE TO FLOOD. INITIAL DAMAGE WAS REPAIRED UNDER WARRANTY. PROBLEM HAS RECURRED, ON 7/3/13 AT 86,000 MILES, CAUSING FLOODING TO THE INTERIOR OF THE VEHICLE. SAID PROBLEM IS A DANGER TO HEALTH AND SAFETY DUE TO MOLD. *TR
Jul 06, 2013
INTERIOR LIGHTING
2 complaints
DASH CLUSTER DISPLAY IS UNREADABLE DURING DAYLIGHT HOURS DEPRIVING THE DRIVER OF CRITICAL INFORMATION WHICH COULD PRESENT A SAFETY HAZARD, VIZ., SPEED, ENGINE TEMPERATURE, OIL PRESSURE, ETC. I NOTIFIED DEALER OF THIS PROBLEM A FEW TIMES AND THEY REPLACED THE CLUSTER; HOWEVER, THE REPLACEMENT WAS NO IMPROVEMENT. THE DASH IS STILL ILLEGIBLE DURING DAYLIGHT HOURS. I HAVE FOLLOWED UP WITH THE DEALER ON THIS DEFECT AND WAS TOLD THAT THERE WAS NO FIX FOR THE PROBLEM. *TR
Apr 18, 2009
CANNOT READ THE ODOMETER OR FUEL GAUGE WHEN DRIVING IN SUNLIGHT. IT IS COMPLETELY DARK WHEN IT IS SUNNY OUTSIDE. DEALER SUGGESTS TINTING WINDOWS?? PANEL HAS BEEN REPLACED, BUT STILL SAME PROBLEM. IS BUICK GOING TO DO ANY THING ABOUT THIS??
May 24, 2007
VEHICLE SPEED CONTROL
2 complaints
TL*THE CONTACT OWNS A 2007 BUICK LUCERNE. WHILE DRIVING APPROXIMATELY 60 MPH ON NORMAL ROAD CONDITIONS, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND THE VEHICLE OVER ACCELERATED. THE FAILURE OCCURRED WITHOUT WARNING WHENEVER THE VEHICLE WAS BEING DRIVEN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING AND THEY STATED THAT THE THROTTLE BODY ASSEMBLY FAILED. THE VEHICLE WAS REPAIRED UNDER WARRANTY. THE FAILURE MILEAGE WAS 20,600 AND CURRENT MILEAGE WAS 20,668. UPDATED 03/23/09. *LJ THE THROTTLE BODY ASSEMBLY WAS REPLACED ON MARCH 4, 2009 UPDATED 03/23/09. *JB
Mar 05, 2009
2007 BUICK LUCERNE WITH UNEXPECTED ACCELERATION. CONSUMER STATES THAT WHEN SHE PUTS THE CAR IN REVERSE AND RELEASES THE BRAKE PEDAL THE VEHICLE WILL ACCELERATE RAPIDLY AND LEAVE THE GARAGE. SHE WOULD LIKE TO KNOW IF THIS IS NORMAL. *KB THE CONSUMER STATED SHE DIDN'T HEAR ANYTHING DIFFERENT IN THE SOUND OF THE ENGINE. *JB
Mar 19, 2008
SERVICE BRAKES, HYDRAULIC
2 complaints
TL*THE CONTACT OWNS A 2007 BUICK LUCERNE. WHILE DRIVING DOWNHILL AT 10 MPH, THE CONTACT FIRMLY DEPRESSED THE BRAKE PEDAL AND THE BRAKES LOCKED. THE CONTACT SKIDDED INTO A SNOW BANK. THE ROAD CONDITIONS WERE SLIPPERY. THE VEHICLE WAS PUSHED OUT OF THE SNOW BANK AND DRIVEN HOME. THE VEHICLE WAS NOT INSPECTED BY A DEALER. THE OWNER'S MANUAL STATED TO FIRMLY APPLY THE BRAKES AND THE ABS WOULD WORK. THE CURRENT AND FAILURE MILEAGES WERE 8,000. UPDATED 03-07-08 *BF
Feb 22, 2008
Crash: 1
THE OWNER MANUAL STATES: USING ABS. DO NOT PUMP THE BRAKES. JUST HOLD THE BRAKE PEDAL DOWN FIRMY AND LET ANTI-LOCK WORK FOR YOU. YOU MIGHT HEAR THE ANTI-LOCK PUMP OR MOTOR OPERATE, AND FEEL THE BRAKE PEDAL PULSATE, BUT THIS IS NORMAL. AT SLOW SPEED, GOING DOWN HILL ON SLIPPER SURFACE, IF THE ABOVE INSTRUCTIONS ARE FOLLOWED, ONE CAN END UP IN THE DITCH OR WORSE. THERE IS NO MENTION IN THE INSTRUCTIONS AS TO SPEED BEFORE BRAKES ACTIVATE WHICH COULD RESULT IN INJURY OR WORSE. OWNERS' MANUAL INFORMATION IS INACCURATE. ARE ANTI-LOCK BRAKES BEING OVER EMPHASIZED. ARE THEY AS GOOD AS ADVERTISED? *TR
Feb 21, 2008
VISIBILITY
2 complaints
2007 BUICK LUCERNE WINDSHIELD WIPER FAILURE. CONSUMER STATES THAT THE WINDSHIELD WIPERS MADE A SHARP NOISE THEN STOPPED COMPLETELY. CONSUMER COULD NOT SEE THE VEHICLE LEFT THE ROAD AND HIT A HEDGE IN SOMEONE'S YARD. *KB THE CONSUMER WAS INFORMED THE FAILURE OF THE WINDSHIELD WIPER WAS DUE TO A PLASTIC CLIP THAT SUDDENLY DISENGAGED. THE CLIP LINKED THE WIPER MOTOR WITH THE WIPER BLADES. *JB
Jan 11, 2008
Crash: 1
WINDSHIELD DEFROSTER SAFETY COMPLAINT: I HAVE A NEW 2007 LUCERNE AND I JUST USED IT FOR THE FIRST TIME IN A SNOWFALL. UNFORTUNATELY, THE WINDSHIELD DEFROSTER IS AIMED ABOVE THE WIPER BLADES, WHICH MEANS THAT THERE IS NO DEFROSTING OF THE WINDSHIELD BELOW THE WIPER BLADES. AS THE SNOW IS WIPED DOWNWARDS FROM THE WINDSHIELD BY THE BLADES, IT RESULTS IN THE FORMATION OF A LARGE CLUMP OF ICE FORMING IMMEDIATELY BELOW THE WIPERS, TO WHICH THE WIPERS THEN FREEZE SOLID TO THE ICE. SINCE THE WINDSHIELD DEFROSTER IS AIMED ABOVE THE WIPER BLADES, THE ICE CANNOT MELT! THIS IS AN EXTREMELY DANGEROUS SITUATION, BECAUSE THE WIPER BLADES THEN GET COATED WITH ICE, FREEZE TO THE WINDSHIELD AND WILL NOT DEFROST WHILE THEY ARE IN THEIR PARKED POSITION BECAUSE THE DEFROSTER IS AIMED ABOVE THIS PARKED POINT. IN FACT, MY FRIEND WHO ALSO AN IDENTICAL LUCERNE, JUST EXPERIENCED THE SUDDEN BREAKAGE OF THE WASHER FLUID LINE ON THE WIPER BLADE WHEN THE WIPER BROKE FREE OF THIS ICE MASS. THIS IS POOR DESIGN FOR SURE AND A REAL SAFETY HAZARD! *JB
Feb 12, 2007
ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM
1 complaint
FUSE BOX SHORT DO TO LOCATION CAUSING FUEL PUMP TO STOP WORKING AND YOU KNEW ABOUT IT FOR YEARS , KNOW FUEL PUMP IS NOT WORKING AND FUSE BOX NEED'S REPLACED AND ALL SHOULD BE RECALLED STARTED HAPPENING FROM DAY ONE AND BROKE DOWN OVER TIME CAUSE IS SEAT BRACKET LOCATION AND I FEEL YOU SHOULD BE DOING A RECALL DO TO FACTORY DEFECT .#15-NA-051 NO START CONDITION ,THANK GOD THE VEHICLE WAS STATIONARY AND MY SON HAVE M.D. WAS NOT DRIVING TO THE DOCTOR'S
Jul 19, 2020
POWER TRAIN,VEHICLE SPEED CONTROL
1 complaint
IT'S THROWING CODE PO742. WHEN I COME TO A STOP AND TRY TO GO IT HESITATES AND ALMOST CAUSES ACCIDENTS. I'VE DONE RESEARCH AND MY VEHICLE IS NOT THE ONLY ONE OF THESE CARS THAT HAVE THE SAME PROBLEMS, SO IT'S DEFINITELY A DEFECT , CONSIDERING IT HAS 120K MILES ON IT
Jan 23, 2020
POWER TRAIN,ELECTRICAL SYSTEM,EXTERIOR LIGHTING
1 complaint
I PURCHASED MY '07 BUICK LUCERNE CXL ABOUT A YEAR AGO AGO AN I ACTUALLY LOVE THE CAR HOWEVER; ABOUT 3 OR SO MONTHS AGO I NOTICED A WHAT I AM SUSPECTING IS THE TRANSMISSION OR POSSIBLY A CENSOR OR RELAY ISSUE CAUSING THE CAR TO MAKE A HESITATION AND DRAG WHEN I TRY TO KEEP A CONSISTENT SPEED AND ONLY QUITS WHEN I PRESS OR DEPRESS THE GAS PEDAL MAKING THE CAR EITHER ACCELERATE OR DECREASE IN SPEED DRASTICALLY. ALSO, ABOUT A MONTH AGO I NOTICED THE HEADLIGHTS AND DASH LIGHTS GET BRIGHTER AND THEN DIMMER IN A FLASHING MANNER AT NO CERTAIN INTERVAL; NOW THE "SERVICE BATTERY CHARGING SYSTEM" DIC MESSAGE ALONG WITH THE RED BATTERY DASH LIGHT COMES ON AND GOES OFF ALSO AT NO SPECIFIC TIME OR INTERVAL ( AT WHICH TIME MY HEATER/SEAT WARMERS/RADIO/ETC SHUT OFF ). I AM ABLE TO FORCE THE DIC MESSAGE AND BATTERY DASH LIGHT TO GO AWAY UPON MY REVVING THE ENGINE OR ACCELERATING DRASTICALLY. I HAVE HAD BOTH THE BATTERY AND THE ALTERNATOR CHECKED AND BOTH ARE IN GOOD WORKING ORDER SO NOW, AFTER SOME ONLINE RESEARCH, I WILL CHECK THE FUSES AND RELAY SWITCHES MORE INTENSELY. I PRAY I AM ABLE TO FIND A SOLUTION AS I REALLY DO LOVE MY CAR. ALSO, LAST WEEK MY TRANSPONDER KEY QUIT WORKING IN THE IGNITION AND HAD TO USE THE FOB REMOTE START TO START THE ENGINE, THANKFULLY UPON CHECKING THE FUSES UNDER THE BACK SEAT ( I GUESS FROM REMOVING AND REPLACING THEM ), THE KEY AND CONSOLE IGNITION DID START OPERATING NORMALLY AGAIN. AND I CHECKED MY VIN # ON THIS SITE AND IT IS RETURNING CLEAR TO HAVING NO CURRENT RECALLS. I AM HOWEVER WORRIED OF SOME OF THE STORIES I HAVE READ REGARDING MALFUNCTION, I FEAR I MAY BE FACING A FUTURE ALIKE INCIDENT SO IF ANYONE HAS ANY SOLUTIONS I AM ALL EARS. THANK YOU...
Mar 16, 2019
STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES
1 complaint
I WAS DRIVING DOWN THE ROAD ABOUT 1 MIKE FROM MY HOUSE. THE ROAD IS A COUNTRY ROAD AND IS STRAIGHT. I WASN'T DISTRACTED OR SPEEDING. IT HAPPENED SO FAST BUT I THINK I MAY HAVE HIT A SLIGHT BUMP ON THE RIGHT HAND SHOULDER OF THE ROAD AND THEN THE CAR STARTED FISH TAILING AND THEN WENT OFF THE ROAD AND WAS STOPPED WHEN IT HIT A DIRT DRIVEWAY. I HAD NO CONTROL OF THE CAR AND THE BRAKES FAILED TO STOP THE CAR. THE CAR WAS TOTALED WITH ONLY 36000 MILES ON IT EVEN THOUGH I LUCKILY JUST SIDESWIPED A TREE. THE CAR ALWAYS SEEMED HARD TO STEER AS IF THE STEERING WAS LOOSE AND YOU REALLY HAD TO PAY ATTENTION AND KEEP BOTH HANDS ON THE STEERING WHEEL. THE CAR WAS MY ELDERLY IN-LAWS WHO BOUGHT IT BRAND NEW IN 2007. THEY BOTH PASSED AWAY IN NOVEMBER 2018 AND THEN I INHERITED IT AND HAD JUST RECENTLY STARTED DRIVING IT. THE AIR BAGS DID NOT DEPLOY.
Feb 20, 2019
Crash: 1
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
1 complaint
I BOUGHT A 2007 BUICK LUCERNE FROM (REDACTED) IN MEMPHIS,TN.I HAVE HAD PROBLEM AFTER PROBLEM.FIRST IT WAS THE DRIVER SEAT THAT WOULDN'T MOVE BACK,THEN THE ALTERNATOR AND BATTERY.NEXT WAS THE MOTOR ENGINE RUNNING HOT.NOW IT'S THE TRANSMISSION IT WAS RUNNING FINE.NOW IT WON'T RUN IN DRIVE ONLY GEARS 2&3.I SAW THAT THERE WAS A RECALL ON THIS IN 2009 I DON'T KNOW IF IT WAS FIXED THEN OR NOT BECAUSE I DON'T KNOW THE ORIGINAL OWNER.IF YOU DRIVE THE CAR IT WILL RUN AND CUTOFF IN THE MIDDLE OF THE STREET.(VERY DANGEROUS) .THEN IT WILL RUN FOR A MILE OR TO AND DO THE SAMETHING NOW IT'S PARKED .I'M NOT TRYING TO GET HURT OR KILLED IN THIS CONTRAPTION.I'M ALREADY DISABLE I'M NOT TRYING TO KILL MYSELF OR GET KILLED IN THIS CAR.THEY ARE DANGEROUS.ALL NEED TO BE RECALLED THEY ARE NOT TOP OF THE LINE BUICKS THEY ARE A DISASTER WAITING TO HAPPEN.
Mar 06, 2018
STEERING,UNKNOWN OR OTHER,ENGINE
1 complaint
67K, POWER STEERING LEAKING, DIFFICULTY TO STEER; 72K, ENGINE TORQUE STRUT MOUNTS TORN, VIBRATES WHEN MOVING; 77K, ENGINE OIL LEAKING, VALVE COVER GASKET, STATIONARY; 77K, ENGINE OIL LEAKING, FRONT TIMING CHAIN COVER GASKET, STATIONARY; 78K, HARD TO START CRANK SENSOR, STATIONARY; 79K, WONT START, STARTER MOTOR, STATIONARY; 79K, TRUNK LEAKING WHEN RAINS, TAIL LIGHT PANEL SEAMS AND INTERNAL BUMPER SEAM HOLES, SPARE TIRE WHEEL WELL FILLED WITH WATER, STATIONARY; ENGINE OIL LEAKS, GASKETS, AND ENGINE MOUNTS, MOST LIKELY RELATED; ALL ISSUES ARE POOR ENGINEERING, DESIGN, OR WORKMANSHIP!
Aug 01, 2017
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
1 complaint
HEAD LIGHT FAILURE DUE TO PASSENGER SIDE RELAY HARNESS MODULE FAILURE. LOW BEAM LIGHTS FAILED ON DARK NIGHT ON MOUNTAIN ROAD. THIS PROBLEM HAS BEEN REPORTED BY NUMEROUS BUICK LUCERNE DRIVERS. BUICK OBVIOUSLY KNOWS THERE IS A PROBLEM BECAUSE THEY OFFER A REPLACEMENT FRONT LIGHT HARNESS MODULE THAT MUST BE SPLICED INTO THE EXISTING MAIN LIGHT HARNESS TO REPLACE THE ORIGINAL EQUIPMENT MODULE. THIS IS AN OBVIOUS MANUFACTURING DESIGN DEFECT AND A DIFFICULT MODULE TO REPLACE. THE REPLACEMENT MODULE IS APPROXIMATELY $50 AND THE REPLACEMENT LABOR IS AROUND 1.5 HOURS. WITH NORMAL USE THIS LIGHT MODULE CONNECTIONS SHORTS OUT BECAUSE OF THE OVERLOAD ON THE MODULE. WHY HASN'T THIS PROBLEM BEEN CONSIDERED FOR A RECALL? GM HAS ADMITTED IT IS A DESIGN DEFECT WITH THE AVAILABILITY OF THE REPLACEMENT LIGHT HARNESS MODULE WIRING KIT. MY WIFE ALMOST WENT OFF THE ROAD AND WRECKED WHEN THE LIGHTS WENT OUT.
Apr 06, 2017
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
PROBLEMS : A SHORT CIRCUIT ON THE PRINTED CIRCUIT BOARD FOR THE WASHER FLUID HEATER, OVERHEATING THE GROUND CIRCUIT BOARD. MAY CAUSE OTHER ELECTRICAL FEATURES MALFUNCTION, CREATE AN ODOR OR CAUSE SMOKE INCREASING THE RISK OF FIRE. 2. HWFS HARNESS. CONSIDERABLE MELTING HAS OCCURRED AROUND THE HWFS FLUID CHAMBER. POSSIBLE FOR THE HEATER WASHERS MODULE TO IGNITE AND A FIRE MAY OCCUR. 3.ON 3 OCCASIONS THE KEY HAS LOCKED OUT OF THE RUN POSITION AND CAUSED LOSS OF POWER, POWER-STEERING, AND POWER BREAKING; INCREASING THE RISK OF A VEHICLE CRASH. I HAVE CONTACTED BUICK ABOUT THIS. THEY STATED THERE ARE NO RECALLS ON MY VEHICLE. CUSTOMER COMPLAINT NUMBER IS 8-2700897169. GENERAL SERVICE NUMBER 1-866-608-8080. I DRIVE AS LITTLE AS POSSIBLE BECAUSE OF THE FACTORS. 1ST RECALL # 08V441000 RECALL DATE 08/28/2008. COMPONET: ELECTRICAL SYSTEM ON ALL 3 ISSUES. 2. RECALL DATE 06/24/2010 RECALL #10V240000. 3. RECALL NUMBER IS 14V355000 RECALL DATE 06/23/2014. BUICK STATES THESE ARE NOT ISSUES WITH MY CAR BUT ALL THESE ISSUES HAVE OCCURRED BY ME. THESE INCIDENTS FOR SOME REASON THESE ALL HAPPENED WHILE THE VEHICLE WAS STOPPED AT A TRAFFIC LIGHT, FIXING TO STOP, OR STARTING FROM A LOW RATE OF SPEED.
Jan 27, 2017
ELECTRONIC STABILITY CONTROL (ESC),ENGINE
1 complaint
VEH WHILE DRIVING JUST CUTS OFF FOR NO REASON, SPEED DOES NOT MATTER. IF GOING FAST ENOUGH YOU MIGHT BE ABLE TO COST TO THE SHOULDER OF THE ROAD HOWEVER THERE IS ABSOLUTELY NO WARNING IT JUST CUTS OFF. AFTER WAITING ABOUT 5 MINUTES YOU CAN RESTART THE CAR BUT HAVE NO ASSURANCE THAT IT WILL KEEP GOING. THIS HAS HAPPENED A TOTAL OF THREE TIMES. ONCE IN HEAVY TRAFFIC, AND TWICE WHEN THERE WAS ENOUGH SPEED TO GET THE CAR TO THE SHOULDER OF THE ROAD. THE FIRST TIME WAS THE CAMSHAFT SENSOR AND HAD THAT REPLACED AND THE SERVICE MAN TOLD ME THERE WAS ABSOLUTELY NO WARNING FOR FAILURE. THE SECOND AND THIRD TIME NO WARNING BUT HAVE NOT FOUND OUT WHAT THE CAUSE S OF THIS PROBLEM WAS. I CONTACTED BUICK AND THERE HAS BEEN NO RECALL FOR THIS PROBLEM. GOT ON A BUICK FORUM AND FOUND THAT THERE ARE SEVERAL INSTANCES OF THIS HAPPENING TO OTHER BUICK LUCERNE'S. IT IS VERY DANGEROUS FOR THIS PROBLEM ESPECIALLY WHEN YOU HAVE NOT WARNING OF SUDDEN STOPS. BUICK NEEDS TO LOOK INTO THIS AND PURSUE THIS WITH DILIGENCE BEFORE THERE IS A CAR PILE UP ON A FREEWAY. THANKS *TR
Dec 26, 2016
AIR BAGS,SERVICE BRAKES
1 complaint
TL* THE CONTACT OWNED A 2007 BUICK LUCERNE. WHILE DRIVING AT A LOW SPEED DOWNHILL, THE BRAKES FAILED TO FUNCTION. THE VEHICLE CRASHED INTO THE WOODS. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD WHERE IT WAS DEEMED DESTROYED. THE CONTACT SUSTAINED LEG INJURIES, BUT NO MEDICAL ATTENTION WAS REQUIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS NOT PROVIDED. UPDATED 01/25/17*LJ CONSUMER STATED GOING DOWN STEEP HILL 1/2 MILE FROM HOME PUT ON BRAKES AND THEY WENT TO THE FLOOR. CONSUMER HIT THE TREES AND ROCKS ON THE ROAD NO AIRBAG DEPLOYED. CAR WAS TOTALED. UPDATED 06/25/18*JB
Oct 20, 2016
Crash: 1
Injuries: 1
UNKNOWN OR OTHER,ENGINE
1 complaint
LEASED BUICK LUCERNE 2007, NOTHING WAS WRONG WHEN I GOT IT AND THEY TOLD ME THERE WAS A RECALL ON THE CAR BUT IT WAS FIXED, BUT THEN 5 WEEKS LATER MY CAR WON'T START...THEY PUT A FAKE RECALL INSPECTION STICKER ON THE CAR, THEY TOLD ME "DON'T PUT ANYTHING ON THE KEY...NOW THEY WANT ME TO PAY FOR THE PAYMENTS,DEDUCTIBLE,AND DIAGNOSTIC FEE...
Nov 28, 2015
STEERING,ELECTRICAL SYSTEM,AIR BAGS
1 complaint
TL* THE CONTACT OWNED A 2007 BUICK LUCERNE. WHILE DRIVING 55 MPH, THE POWER STEERING FAILED AND THE VEHICLE STALLED. AS A RESULT, THE CONTACT CRASHED THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. ONE INJURY WAS SUSTAINED, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
Aug 18, 2014
Crash: 1
Injuries: 1
STEERING,SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM
1 complaint
2007 BUICK LUCERNE. CONSUMER WRITES IN REGARDS TO POWER STEERING AND BRAKE FAILURE. *SMD THE CONSUMER STATED THE FAILURE OCCURRED AS SHE WAS COMING TO A STOP, AND SHE ENDED UP IN A DITCH. *JB
Apr 28, 2014
Injuries: 1
EXTERIOR LIGHTING,EQUIPMENT
1 complaint
2007 BUICK LUCERNE. CONSUMER WRITES IN REGARDS TO REAR VIEW CAMERAS AND AUTOMATIC HEADLIGHTS IN ALL CARS.. *SMD
Apr 28, 2014
AIR BAGS,SERVICE BRAKES,ENGINE
1 complaint
AROUND OR ABOUT OCTOBER 2011, WHILE TRAVELING AT APPROXIMATELY 40 MPH, MY 2007 BUICK LUCERNE'S ENGINE SUDDENLY SHUT OFF. THIS CAUSED THE LOSS OF POWER STEERING AND BRAKES (AND AIRBAG?). FORTUNATELY, I WAS ON A SECONDARY ROAD AND MANAGED TO GET THE VEHICLE TO THE SIDE OF THE ROAD WITHOUT ANY PROBLEM. INITIAL EFFORTS TO RESTART THE VEHICLE WERE UNSUCCESSFUL, SO I CALLED AAA FOR ASSISTANCE. AFTER ABOUT 15 MINUTES, AND BEFORE AAA ARRIVED, I WAS ABLE TO RESTART THE CAR AND DROVE HOME (IT WAS A SUNDAY). THE NEXT DAY I DROVE THE CAR TO THE DEALERSHIP WHERE I HAD PURCHASED IT (NEW) JUST OVER FIVE YEARS BEFORE (IT WAS JUST OUT OF WARRANTY). AFTER WHAT I WAS TOLD WAS A COMPLETE CHECK, NO APPARENT REASON FOR THE ENGINE QUITTING COULD BE FOUND. I DROVE THE CAR HOME AND AROUND TOWN FOR SEVERAL DAYS, WHEN THE SAME THING HAPPENED AGAIN. THIS TIME WHEN I TOOK THE CAR TO THE DEALERSHIP I TOLD MY SERVICE CONSULTANT THAT I REFUSED TO DRIVE THE CAR, WHICH I OCCASIONALLY USED TO TRANSPORT MY YOUNG GRANDCHILDREN, UNTIL THE PROBLEM HAD BEEN DIAGNOSED AND REPAIRED. WE AGREED THAT ONE OF THE MECHANICS COULD USE IT FOR HIS PERSONAL USE UNTIL THE PROBLEM REOCCURRED. AND IT DID. A FEW DAYS LATER THE DEALERSHIP INFORMED ME THAT THE CAR HAD AGAIN STALLED, THAT THE PROBLEM HAD BEEN DIAGNOSED, AND THAT THERE WOULD BE NO CHARGE WHEN I PICKED UP THE VEHICLE. THE PROBLEM, I WAS TOLD, WAS "IN A COMPUTER" THAT HAD BEEN REPLACED. I DROVE THE CAR FOR SEVERAL MONTHS AFTER THAT (BEFORE SELLING IT), AND THE PROBLEM DID NOT REOCCUR. I BROUGHT THIS TO THE ATTENTION OF BOTH GENERAL MOTORS AND ON-STAR (THE LATTER, JUST IN CASE THE SHUTDOWNS HAD BEEN PROMPTED BY THAT SYSTEM) AND NOBODY WOULD ACKNOWLEDGE THAT SIMILAR INCIDENTS WITH BUICKS HAD OCCURRED: AND THEY STILL WON'T. A CURSORY SEARCH OF THE INTERNET SHOWS SIMILAR PROBLEMS WITH OTHER BUICKS, YET THEY ARE NOT INCLUDED IN ANY RECALLS. WHY NOT? THANK YOU. *JS
Apr 11, 2014
STEERING,SERVICE BRAKES,ENGINE
1 complaint
WHILE DRIVING AT 55-60 MPH IN 5:00 P.M. BATON ROUGE, LA TRAFFIC ON JOOR ROAD, I HEARD THE DOORS AUTOMATICALLY LOCK, THEN THE ENGINE DIED, I LOST POWER INCLUDING STEERING, BRAKES, AND ALMOST CAUSED A TERRIBLE PILE-UP AS MY CAR STOPPED IN HEAVY TRAFFIC. I HAD NO ABILITY TO STEER, BRAKE, NO POWER. I WAS AT THE MERCY OF GOD AND THIS DEAD CAR, PRAYING THAT NO ONE WAS KILLED. I EVENTUALLY WAS ABLE TO COAST TO A STOP. OTHER VEHICLES WERE ABLE TO MOVE TO OTHER LANES, ABANDONING ME TO THE RIGHT HAND LANE OF TRAFFIC. I CALLED ONSTAR AND THEY SHOULD HAVE THE RECORDING OF THE CONVERSATION, THE TERROR I WAS IN, AND THEIR INSTRUCTIONS. I HAVE 4 RECORDED INCIDENCES OF THE REPETITIVE NATURE OF THIS VEHICLE MALFUNCTION. I CAN PROVIDE DETAILS OF ALL INCIDENCES, FOLLOW-UPS WITH GM, AND EVENTUALLY HAVING TO PAYOFF THE PIECE OF "JUNK" AT A LOSS OF OVER $20,000. MY LAST GM PURCHASE. I HAVE SINCE BEEN DRIVING TOYOTAS. MY EXPERIENCES WITH GM MANAGEMENT WAS HORRIFIC. *TR
Apr 03, 2014
STEERING,SUSPENSION,SERVICE BRAKES, HYDRAULIC
1 complaint
WHEN BRINGING THE CAR IN FOR GRINDING BRAKES, MY MECHANIC INFORMED ME THAT MY RACK AND PINION WAS LEAKING AND MY REAR STRUTS WERE BROKEN AND LEAKING. (THIS WAS LATER CONFIRMED WITH A BUICK DEALERSHIP). I WAS INFORMED THAT MY CAR WOULD NOT BE ABLE TO PASS MY YEARLY INSPECTION WITHOUT THE RACK AND PINION REPAIR. I WAS ALSO INFORMED THAT THE REPAIR WOULD BE QUITE COSTLY. I WAS STUNNED SINCE I HAVE HAD NOTHING BUT COMPLAINTS AND REPAIRS WITH THIS CAR WHICH I AM STILL PAYING FOR, THE LAST PAST TWO AND A HALF YEARS RESPECTIVELY. I ONLY HAVE THE CAR FOR FOUR YEARS. I FEEL THE CAR IS TOO YOUNG TO HAVE SO MANY ISSUES ESPECIALLY SOMETHING AS SERIOUS AS A RACK AND PINION REPAIR NEEDED. THIS IS A SAFETY ISSUE. I CANNOT DRIVE THE CAR LIKE THIS EXCEPT LOCALLY AND I HAVE TO WATCH THE POWER STEERING FLUID WHICH I HAVE BEEN DOING. I ALSO CANNOT DRIVE IT NOW SINCE MY INSPECTION IS EXPIRED. I DO NOT HAVE THE MONEY TO PAY FOR THIS RIGHT NOW AND I HAVE HAD EXHAUSTIVE ISSUES WITH THIS CAR. I APPROACHED BUICK AND THEY ARE NOT RECEPTIVE. THE CAR IS NO LONGER IN WARRANTY. *TR
Jan 21, 2014
ELECTRICAL SYSTEM,EXTERIOR LIGHTING
1 complaint
LEFT HOME IN THE EVENING AND TURNED HEADLIGHTS ON. NOTED THE HIGHBEAMS WERE ON AND TRIED TO CHANGE TO LOWBEAMS, BUT HEADLIGHTS REMAINED ON HIGHBEAMS. *TR
Oct 15, 2013
TIRES,WHEELS,VISIBILITY/WIPER
1 complaint
THE WIPER PUMP STOPPED WORKING OUT OF NO WHERE AND THE TIRES KEEP LOSING AIR IN THEM. *TR
Jul 29, 2013
EQUIPMENT ADAPTIVE/MOBILITY
1 complaint
ON TUESDAY APRIL 9 AT 12:20 I WAS IN A WRECK. THAT CAUSE ME TO RUN IN THE BACK OF ANOTHER CAR .MY MAT FROM MY CAR GOT STUCK UNDER MY BRAKE IT ROLLS UP ALL THE TIME. IM WONDER IF THAT COULD BEEN CALL A DEFECT BECAUSE DOES IT SO MUCH THAT IT WONT STAY DOWN IN MY CAR. *TR
Apr 09, 2013
Crash: 1
SERVICE BRAKES,FUEL/PROPULSION SYSTEM
1 complaint
THE VEHICLE HAD COMPLETE BRAKE FAILURE. THE METAL USED ON BRAKES AND THE FUEL LINES IS INFERIOR. ADDITIONALLY THE DEALERSHIP, LANE BUICK, MELBOURNE FLORIDA SOLD THIS VEHICLE HAVING COMPLETE KNOWLEDGE THAT ALL AND COMPLETE FUEL, BRAKES, AUTO TRANS LINES WERE RUSTED. THIS PROBLEM IS DEADLY AND VERY EXPENSIVE. IF YOU LOSE YOUR FUEL LINES IN THE MOUNTAINS, YOU HAVE ABSOLUTELY NO CONTROL, NO STEERING, NO BRAKES, ABSOLUTELY NOTHING! A RECALL SHOULD BE ISSUED, AS WELL AS A TECHNICAL SERVICE BULLETIN. *TR
Feb 07, 2013
STEERING,SUSPENSION
1 complaint
BEEN HAVING A CLUNK/BUMP TYPE SOUND IN THE STEERING WHEN THE CAR IS SITTING STILL OR AT LOW SPEED, HAD A LOCAL DEALER LOOK AT IT A YEAR AGO AND THEY FOUND NOTHING, IN ADDITION TOO WE ARE FINDING DROPS OF OIL IN OUR DRIVEWAY. WE HAVE HAD SEVERAL PEOPLE LOOK AT IT, WITH NO LUCK AT FINDING THE LEAK. RECENTLY THE WHOLE FRONT END HAS BEEN SHAKING, WITH SEVERAL FOLKS CHECKING, INCLUDING THE LOCAL DEALER WHO YESTERDAY TOLD ME THEY NO LONGER WORK ON GM PRODUCTS. I LOOKED ONLINE AND FOUND THAT THE 2006 MODELS HAD THE SAME PROBLEMS, SO I TALKED TO THE A DEALER AND HE SAID THERE IS NOTHING THEY COULD DO SINCE THERE WERE NO SERVICE BULLETINS OR RECALLS FOR THESE PROBLEMS FOR 2007. THEN I FOUND YOUR SITE AND FOUND THERE WERE SEVERAL OTHER PEOPLE WHO HAVE HAD THE SAME PROBLEM. I TOLD BUICK THIS AND THEY SAID THERE WAS NOTHING THEY COULD DO THAT IS WAS ONLY THE 2006 MODELS WITH THIS PROBLEM. I TOLD THEM THERE WAS WAY TO MUCH OF A COINCIDENT THAT ALL THESE PEOPLE ARE HAVING THE SAME PROBLEM FOR IT TO ONLY BE THE YEAR BEFORE. WE ARE SMELLING BURNING OIL AND DRIVEWAY FULL OF OIL JUST WAITING TO GET INTO THE LOCAL LAKE, NOT TO MENTION THE RECALL SAID IT COULD CAUSE A FIRE. CHECK SERVICE BULLETIN # 273064 ACTION # 10032192 REPORT DATE MAR 01, 2012 RECALL # 06V105000 SERVICE BULLETIN # 06V105000 (OUR VEHICLE IS A V8) FROM YOUR SITE: NHTSA # 10022433 & 10032192 & 1020815 ODI # 101483409 & 10460626. *TR
Jan 09, 2013
AIR BAGS,WHEELS,SEATS
1 complaint
I KEEP GETTING AN ERROR MESSAGE THAT MY AIR BAGS ARE NOT WORKING I TAKE MY CAR IN AND THEY SAY MY AIR BAGS ARE "BAD". THE SEATS HEATERS/COOLERS STOPPED WORKING ABOUT 6 MONTHS AGO I CHECKED INTO GETTING THEM FIX AND IT IS GOING TO COST A LOT OF MONEY. NOW I WENT TO PUT AIR IN MY TIRES AND I AM GETTING AN ERROR MESSAGE TO HAVE MY SYSTEMS FOR MY TIRES CHECKED. THIS IS THE THIRD TIME THE TIRE GAGE HAS BEEN BROKEN. *JS
Jun 20, 2012
SUSPENSION,POWER TRAIN
1 complaint
TRIED TO GET VEHICLE ALIGNMENT. WAS TOLD BY ALIGNMENT COMPANY THAT THEY COULDN'T DO THE ALIGNMENT BECAUSE THE FRONT HUB BEARINGS WERE LOOSE AND COST TO REPLACE WAS $879.69. ONE WEEK AGO, HAD TO HAVE UPPER STRUT BEARINGS REPLACED BECAUSE OF CRUNCHING NOISE WHENEVER STEERING WHEEL WAS TURNED 90 DEGREES EITHER DIRECTION. COST WAS $459.00 18 MONTHS AGO HAD OIL LEAK CAUSED BY LEAKING CONNECTOR BETWEEN TRANSMISSION AND TRANSMISSION OIL COOLER. COST $200.00. THIS OCCURRED 250 MILES AFTER WARRANTY EXPIRED. *TR
May 31, 2012
ELECTRICAL SYSTEM,EQUIPMENT
1 complaint
I OWN A 2007 BUICK LUCERNE. SINCE I RETIRED THE CAR WOULD SIT IN THE GARAGE FOR A FEW DAYS WHEREUPON IT WOULD GO DEAD. I CALLED ONSTAR AND HAD THE CAR JUMP STARTED BUT IT KEPT HAPPENING. SO THE DEALER FINALLY TOOK IT IN AND TESTED THE DRAW. THEY FOUND A DEFECTIVE ONSTAR MODULE AND ANOTHER MODULE CONNECTED TO THE DOOR AND LIGHTS THAT WERE BAD. IT HAS BEEN FIXED AND SO FAR SO GOOD UNTIL TODAY WHEN I WAS DRIVING DOWN THE ROAD AND IT JUST STOPPED DEAD. SO I DO NOT KNOW THE OUTCOME OF THIS FAILURE YET. THE ONLY PROBLEM BEING IT IS NOW 2,000 MILES OUT OF WARRANTY. *TR
Jan 14, 2011
VISIBILITY,INTERIOR LIGHTING
1 complaint
INSTRUMENT PANEL ON 2007 BUICK LUCERNE DIFFICULT TO READ IN THE DAYLIGHT. THE GAUGES ARE RECESSED IN TUNNELS SUCH THAT THE LIGHT DOESN'T MAKE READING THE TEMPERATURE ,GAS AND SPEEDOMETER READABLE. THIS IS A DESIGN DEFECT. *TR
Jul 31, 2010
FUEL SYSTEM, GASOLINE
1 complaint
BEGAN HAVING SEVERE HEADACHES,DISORIENTED,SUDDEN ONSET SLEEPINESS. LACK OF JUDGMENT WHEN RIDING OVER AN HOUR IN VEHICLE. MDS SAID HAVE IT CHECKED FOR CO BUT GM BUICK COULD NOT FIND A PROBLEM, WE TOOK TO DEALER SEVERAL TIMES. HAZMAT PERSON FOR STATE OF VA. CALIBRATED AND LET US USE HIS TESTING EQUIPMENT,WITH FINDINGS POSITIVE FOR CO=70.TRADE ASSIST WAS NEGOTIATED BUT GM STATED NO CO FOUND. NEED SENSOR INSTALLED IN VEHICLES OR EQUIPMENT TO CHECK FOR THIS INTERIOR DEADLY GAS PROBLEM AVAILABLE AT DEALERSHIPS TO CHECK FOR THIS PROBLEM. I STOPPED RIDING IN VEHICLE 7/2009. TRADE IN/NEW VEHICLE PICKED UP 1/15/10.GM HAD BEEN NOTIFIED OF PROBLEM 4/09. NO CORRECTIONS MADE TO VEHICLE. WE WERE TOLD TO RIDE WITH THE WINDOWS ROLLED DOWN. *TR
Feb 03, 2010
ELECTRICAL SYSTEM,INTERIOR LIGHTING
1 complaint
RE: 2007 BUICK LUCERNE. IN DAYLIGHT DRIVING THE INSTRUMENT CLUSTER IS NOT VISIBLE. VERY HARD TO READ ODOMETER OR GAS GAUGE, HAVE CONTACTED DEALERS WITH NO SUCCESS IN SOLVING PROBLEM. *TR
Jan 16, 2010
EQUIPMENT
1 complaint
TL*THE CONTACT OWNS A 2007 BUICK LUCERNE. WHILE ATTEMPTING TO CHANGE THE FRONT DRIVER'S SIDE TIRE, THE JACK THAT WAS SUPPORTING THE VEHICLE SUDDENLY BENT AND SPLIT INTO PIECES. THE VEHICLE SLAMMED DOWN TO THE GROUND. THERE WERE NO INJURIES. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 11,500.
Jul 28, 2009
ENGINE AND ENGINE COOLING,SEAT BELTS,EQUIPMENT
1 complaint
BOUGHT CAR 6/2/08 WITH 6000 MILES ON ODOMETER. IMMEDIATELY NOTICED EXTREME VIBRATION THROUGHOUT VEHICLE WHILE DRIVING ALSO IN PARK AT 1500 RPMS. DEALER IN CONSORT WITH GM ATTEMPTED TO FIX; COULD NOT DO IT. DEALER ALLEGES "VEHICLE WORKING AS DESIGNED". APPARENTLY DESIGNED TO VIBRATE. MY CONCERN IS THAT THE PROBLEM IS IN THE ENGINE - NOT IN SUSPENSION OR TIRES, ETC. WITH VIBRATION COMES INORDINATE WEAR AND POSSIBLE FAILURE WHILE DRIVING POSSIBLY CAUSING AN ACCIDENT WITH INJURIES. ADDITIONALLY, THE FRONT SAFETY BELTS ARE DEFECTIVE IN THAT THEY DO NOT LOCK UP AND RESTRAIN THE UPPER TORSO AS DESIGNED. DEALER HAS REPLACED BOTH BELTS; HOWEVER, THEY STILL DO NOT WORK AS DESIGNED AND REQUIRED POSING A CLEAR AND PRESENT DANGER TO THE DRIVER AND PASSENGER IN THE FRONT SEATS. THERE HAS NOT BEEN AN INCIDENT AS YET; HOWEVER, THE POSSIBILITY OF ONE IS RATHER OBVIOUS AND GM THUS FAR HAS BEEN UNABLE TO RESOLVE THE ISSUE SAFELY AND SATISFACTORILY. *TR
Apr 18, 2009
INTERIOR LIGHTING,EQUIPMENT
1 complaint
THE XM RADIO GPS PANEL CAN NOT BE DIMMED AT NIGHT THIS IS A SERIOUS SAFETY PROBLEM AND CAN'T BELIEVE IT CANT BE FIXED. *TR
Oct 02, 2008
INTERIOR LIGHTING,ELECTRICAL SYSTEM
1 complaint
2007 BUICK LUCERNE LIGHTING SYSTEM ON THE DASHBOARD BECOMES INVISIBLE AT DIFFERENT TIMES. *NJ THE CONSUMER STATED THE DASHBOARD CLUSTER WAS MODIFIED, BUT IT DID NOT HELP. *JB
Sep 26, 2008
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,VISIBILITY
1 complaint
2007 BUICK LUCERNE ENGINE WILL SHUT DOWN WITHOUT ANY NOTICE. CONSUMER STATES THAT THE ENGINE PROBLEMS HAVE BEEN ON-GOING FOR SOME TIME NOW AND WOULD LIKE TO HAVE THE VEHICLE REPLACED BY THE DEALERSHIP. *NJ THE CONSUMER STATED THE ENGINE CRANKED, BUT WOULD NOT START. THE DEALERSHIP CLAIMED THE PROBLEM WAS A DEFECTIVE IGNITION CONTROL MODULE AND VARIOUS ELECTRICAL CONNECTIONS WERE LOOSE AND CORRODED. THE VEHICLE SHUT DOWN ON 7 DIFFERENT OCCASIONS. THE LEFT REAR WINDOW WOULD NOT CLOSE. THE PROBLEM WAS DIAGNOSED AS A TWISTED REGULATOR CABLE. *JB
Aug 27, 2008
SERVICE BRAKES, HYDRAULIC,AIR BAGS,VEHICLE SPEED CONTROL
1 complaint
TL*THE CONTACT LEASED A 2007 GM BUICK LUCERNE. WHILE DRIVING APPROXIMATELY 25 MPH AND APPLYING PRESSURE TO THE BRAKE PEDAL THE ENGINE STARTED RACING. THE DRIVER WAS UNABLE TO SLOW DOWN. THE CONTACT SWAYED TO THE RIGHT TO AVOID CRASHING INTO THE VEHICLE IN FRONT OF HIM. HE CRASHED INTO A TELEPHONE POLE AND THE FRONT AIR BAGS DID NOT DEPLOY. THERE WERE NO PRIOR WARNINGS. THE FIRE DEPARTMENT AND AMBULANCE ARRIVED AND THE CONTACT WAS TAKEN TO THE HOSPITAL. A POLICE REPORT WAS FILED AT THE HOSPITAL. THE INSURANCE COMPANY HAS NOT DETERMINED IF THE VEHICLE WAS DESTROYED. THE VEHICLE HAS NOT BEEN REPAIRED AT THIS TIME. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE 7,100. UPDATED 08/12/08 *BF THE CONSUMER STATED THE ESTIMATED DAMAGE WAS $7800. UPDATED 08/12/08
Jun 24, 2008
Crash: 1
Injuries: 1
STRUCTURE,ELECTRICAL SYSTEM
1 complaint
DT*: THE CONTACT STATED WHILE DRIVING IN DAYLIGHT, THE DASHBOARD ILLUMINATION WAS NOT BRIGHT ENOUGH TO SEE THE SPEEDOMETER. THE DEALER DETERMINED IT OPERATED AS DESIGNED. UPDATED 2/20/2007 - *NM
Dec 15, 2006
STEERING,ELECTRICAL SYSTEM
1 complaint
DT*: THE CONTACT STATED THE VEHICLE PRESENTED A PERMANENT PROBLEM WITH THE INTERIOR INSTRUMENT PANEL WHICH DID NOT ILLUMINATE PROPERLY DURING THE DAY WHILE DRIVING VARIOUS SPEEDS. ALSO, THE STEERING COLUMN TURNING RADIUS WAS PROBLEMATIC WHEN ATTEMPTING TO PERFORM A U-TURN. THE DEALER WAS CONTACTED AND DID NOT PROVIDE ANY ASSISTANCE. THE MANUFACTURER WAS ALSO CONTACTED AND EXPRESSED THE INSTRUMENT PANEL WAS A MANUFACTURER DESIGN FEATURE THAT COULD NOT BE CORRECTED. NO REPAIRS WERE MADE.
Nov 15, 2006
4.2/5.0
37 reviews

BUICK Lucerne VIN Decoder — Free VIN Check Video Guide

Watch our quick BUICK Lucerne VIN decoder walkthrough. Learn how to decode any BUICK Lucerne VIN number to get full vehicle history, recall alerts, specifications, fuel economy (MPG), safety ratings, and known problems — completely free on ForCar.org.

Where to Find VIN for Problems Check

To check for problems and complaints on your 2007 BUICK Lucerne, you'll need the VIN number. Find your VIN in one of these 4 common locations.

Where to Find VIN Number on 2007 BUICK Lucerne for Problems Lookup - Dashboard, Door Jamb, Engine Bay, Documents

Understanding VIN Structure for Problem Reports

Each character in your 2007 BUICK Lucerne 17-digit VIN helps identify specific complaints and problems affecting your vehicle model.

2007 BUICK Lucerne VIN Structure for Complaint Verification - WMI, VDS, Check Digit, Model Year, Plant Code

How to Check 2007 BUICK Lucerne Problems in 3 Steps

1

Locate Your VIN

Find the 17-character VIN on your 2007 BUICK Lucerne dashboard (visible through windshield), door jamb, engine bay, or vehicle documents.

2

Review by Component

Browse owner-reported complaints organized by vehicle component (engine, transmission, brakes, electrical) to identify common issues and problem patterns for this model year.

3

Check Safety Issues

Review crash and fire incidents for each component to assess safety concerns. Contact your BUICK dealer or report problems to NHTSA at SaferCar.gov.

Frequently Asked Questions

How many problems does the 2007 BUICK Lucerne have?

The 2007 BUICK Lucerne currently has 164 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2007 BUICK Lucerne?

The most common problems reported for the 2007 BUICK Lucerne are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2007 BUICK Lucerne problem data come from?

All problem and complaint data for the 2007 BUICK Lucerne comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

How do I report problems with my 2007 BUICK Lucerne?

You can report safety problems with your 2007 BUICK Lucerne directly to NHTSA at SaferCar.gov or call 1-888-327-4236. Your complaint helps identify patterns and may lead to recalls or investigations.

Where can I find my VIN to check problems?

Your 2007 BUICK Lucerne VIN is located in 4 places: (1) Dashboard near windshield on driver's side, (2) Driver's door jamb sticker, (3) Engine bay, (4) Vehicle registration and insurance documents.

Is the 2007 BUICK Lucerne reliable?

Reliability can be assessed by reviewing the number and severity of owner complaints for the 2007 BUICK Lucerne. Check complaints by component, crash reports, and fire incidents above to evaluate potential issues and problem patterns.

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