2007 CADILLAC CTS Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
217
Complaints Reported
Complaints by Component
AIR BAGS
45 complaints
The contact owned a 2007 Cadillac CTS. The contact stated that while driving 40-43 MPH, a bicyclist suddenly pulled in front of the vehicle. The contact veered away from the bicyclist, causing the vehicle to crash into a utility pole. The utility pole was damaged. The air bags failed to deploy, and the contact hit the chest and head against the steering wheel. The contact immediately went to the hospital and was provided medical assistance. The contact sustained contusions on the chest and on the head, and the contact sustained bruises on the left and right legs. A police report was filed. The vehicle was towed and totaled by the insurance company. The dealer and the manufacturer were not notified of the failure. The failure was approximately 71,000.
Oct 23, 2025
The service air bag light has been on for several years. I called a few years ago and was told it was a recall and Cadillac would stand by it. It would not expire I took it to the Cadillac place. They would not honor it
Jun 25, 2023
The contact owns a 2007 Cadillac CTS. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. Additionally, the passenger's side air bag was deactivated while occupied by a passenger. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 125,000.
Feb 01, 2023
"SERVICE AIR BAG" LIGHT CAME ON IN 2021 AFTER PSS MAT BEING REPLACED IN 2011 RECALL #10355 RENDERING THE ENTIRE AIR BAG SYSTEM ( BOTH DRIVER AND PASSENGER) INACTIVE. VEHICLE CURRENTLY IN DEALERSHIP FOR REPAIR FOR THE SECOND TIME FOR THE SAME ISSUE. DEALERSHIP REPORTED BOTH AIRBAGS INOPERABLE WHILE "SERVICE AIR BAG" LIGHT IS ON CREATING A SAFETY ISSUE IF VEHICLE IS DRIVEN UNTIL REPAIRED.
Feb 03, 2021
WHEN GETTING INTO THE PASSENGER SEAT AND SOMEONE WEIGHED ENOUGH TO ACTIVATE THE AIR BAG TO BE ON THE AIR BAG LIGHT WOULD FLICKER. THEN AFTER A WHILE THE AIR BAG LIGHT JUST STAYED ON AND HASN'T TURNED OFF EVEN WHEN KNOWONES SITTING THEIR. THIS STARTED HAPPENING ONLY WHEN SOMEONE WOULD ENTER THE CAR WHILE STATIONARY WITH THE VEHICLE ON. IT'S BEEN ABOUT 2 MONTHS SINCE THIS HAS STARTED.
Oct 12, 2020
+ 40 more complaints for this component
ELECTRICAL SYSTEM
21 complaints
The contact owns a 2007 Cadillac CTS. The contact stated upon parking the vehicle, he attempted to release the ignition key from the ignition switch however, the key remained stuck inside the ignition switch. The message Thief was displayed. The contact was able to release the ignition key after several minutes. The contact stated upon entering the ignition key inside the ignition switch and starting the vehicle in his garage, the message Thief was displayed. The contact turned off the vehicle but could not release the ignition key from the ignition switch. The contact stated that the ignition key had remained stuck inside the ignition key for a week. Additionally, the contact stated that the gear shifter had seized in park(P). An unknown dealer was notified of the failure and advised the contact to take the vehicle in for repair. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 99,000. The consumer stated after having the vehicle repaired air condition, cruise control, and speedometer stopped working.
Jul 27, 2022
TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT STATED THAT THE FUEL AND TEMPERATURE GAUGES MALFUNCTIONED AND THE KEY WAS STUCK IN THE IGNITION. THE VEHICLE WAS TAKEN TO CRESTMONT CADILLAC (26000 CHAGRIN BLVD, BEACHWOOD, OH 44122, (216) 831-5300) WHERE IT WAS DIAGNOSED THAT THE COMPUTER SYSTEM FOR THE VEHICLE WAS FAULTY AND NEEDED TO BE REPLACED. THE DEALER ALSO STATED THAT AN UNKNOWN RECALL REPAIR NEEDED TO BE PERFORMED FOR THE IGNITION AND KEY FAILURE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 95,223.
May 16, 2019
WHILE DRIVING CAR ON CITY STREET ABOUT 2 MILES FROM HOME, NOTICED SMELL COMING OUT OF VENTS. PULLED OVER TO CHECK FOR PROBLEM AND FOUND THAT THE ENGINE COMPARTMENT WAS ON FIRE. CALLED FIRE DEPT WHO CAME AND PUT OUT THE FIRE BUT THE FRONT OF CAR WAS COMPLETELY DESTROYED. CALLED GM CUSTOMER SERVICE TO REPORT AND THEY BASICALLY TOLD ME THEY WERE NOT GOING TO GET INVOLVED. NO INVESTIGATION OR HELP WHAT SO EVER. IT APPEARS TO HAVE BEEN CAUSED BY SOME KIND OF ELECTRICAL SHORT, NOT FUEL RELATED. FIRE APPEARED TO HAVE STARTED ON PASSENGER SIDE OF ENGINE NEAR THE BATTERY.THE CAR CONTINUED TO RUN NORMALLY WHILE ON FIRE. *TR
Feb 02, 2017
TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Jul 14, 2015
TL* THE CONTACT OWNS A 2007 CADILLAC CTS. WHILE DRIVING AT 55 MPH, THE VEHICLE STALLED AND THE SERVICE THEFT SYSTEM WARNING LIGHT ILLUMINATED. THE VEHICLE RESTARTED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE CONTROL MODULE NEEDED TO BE REPLACED. THE MODULE WAS REPLACED BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND IT WAS DETERMINED THAT THE IGNITION FAILED. THE CONTACT WAS INFORMED BY THE DEALER THAT THEIR VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Apr 17, 2015
+ 16 more complaints for this component
SERVICE BRAKES
18 complaints
Brakes failed. This happened at low speed and control was kept of the vehicle. Upon inspection, it was seen the flexible brake line connecting the driver's side brake caliper had separated at the point it transitions from rubber to metal. It happened immediately after turning right at a stop light and there was no warning. The design of the transition meant that there was no leak of fluid (warning) until the connection had corroded to the point it lost its strength, failed and completely detached. The local GM dealership was called and they advised there was no recall and would only work on the vehicle for payment, so it was not taken to them. The components were replaced on both sides. Old parts have been kept.
Sep 15, 2025
Complete brake line failure due to corrosion as described in Recall Number 10V105000 / 09149B. Original equipment retained from rear brake line repair for future inspection / litigation. CADILLAC REFUSED TO REPAIR / REPLACE / REIMBURSE FOR BRAKE FAILURE UNDER RECALL BULLETIN 09149B.
Nov 07, 2022
FRONT BRAKE LINES RUSTED CAUSING LOSS OF BRAKE FLUID.
Apr 26, 2019
TL* THE CONTACT OWNS A 2007 CADILLAC CTS. WHILE APPROACHING A STOP SIGN, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE PEDAL TRAVELED ALL THE WAY TO THE FLOOR WITHOUT STOPPING THE VEHICLE. THE CONTACT HAD TO APPLY THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE CONTACT STATED THAT THE SAME FAILURE OCCURRED IN SEPTEMBER OF 2018 AND JUNE OF 2015. THE VEHICLE WAS TAKEN TO BAKER CADILLAC (495 MAIN ST, LEOMINSTER, MA 01453), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 127,034. *TT CONSUMER STATED INCIDENT HAPPENED 3 TIMES BETWEEN 2015-2018. UPDATED 11/29/18*JB
Oct 01, 2018
I WAS DRIVING AND WENT TO STOP AT PARKING SPACE AND THE BRAKES FAILED AND I HIT THE WALL IN THE PARKING SPACE.
Mar 18, 2018
+ 13 more complaints for this component
POWER TRAIN
18 complaints
VEHICLE JERKS WHEN PUTTING IN GEAR.
Oct 13, 2016
2007 CADILLAC CTS BEGAN MAKING A LOUD HUMMING NOISE. HAD THE REAR DRIVER SIDE WHEEL BEARING CHANGED BUT THE NOISE CONTINUED. ON WAY HOME FROM WORK THE FOLLOWING DAY ON I75 DRIVING 70MPH WHICH IS THE SPEED LIMIT, THE CAR STARTED MAKING A LOUD CLUNKING SOUND AND WAS NEARLY IMPOSSIBLE TO STEER. NEARLY HAD ACCIDENT WHILE TRYING TO GET TO SHOULDER OF ROAD. WAS INFORMED BY MECHANIC THAT "THE REAR END WENT OUT OF YOUR CAR BECAUSE YOU DIDN'T HAVE ANY DIFFERENTIAL FLUID LEFT IN IT" WHEN I ASKED HOW THAT COULD HAPPEN THE MECHANIC SAID THERE MUST HAVE BEEN A LEAK OF SOME KIND. STARTED RESEARCHING AND FOUND THERE WAS A RECALL ON THE CAR 4 YEARS BEFORE I PURCHASED IT. WHEN I CALLED GM AT 800-458-8006 I WAS TOLD BY AUTOMATED PHONE SYSTEM THERE IS AN OPEN RECALL ON MY VEHICLE #07204E AND 10355C SO ASKED TO SPEAK WITH A REPRESENTATIVE AND THE LADY FROM MANILLA IN THE PHILIPPINES (BECAUSE THAT'S WHERE THEIR CUSTOMER CARE CENTER IS???) INFORMED ME THAT THERE IS "NO OPEN RECALL ON YOUR CAR" EVEN AFTER I TRIED TO EXPLAIN THE AUTOMATED SERVICE HAD JUST GIVEN ME 2 OPEN RECALL NUMBERS FOR MY VIN # ...SHE SAID SHE COULDN'T HELP ME FIND SERVICE FOR MY CAR.
Apr 12, 2016
ON 4/02/2015 I WAS DRIVING MY VEHICLE WHEN SUDDENLY I HEARD A EXPLOSION TYPE SOUND AND IT WOULD NOT MOVE. I WAS DOING APPROXIMATELY 30 TO 35 MPH. I PULLED TO THE SIDE OF THE ROAD TO INSPECT THE VEHICLE WHEN I SAW OIL COMING OUT FROM THE BACK OF THE CAR I CALLED AAA AND THEY TOWED ME TO MY HOME WERE I DID RESEARCH AND FOUND THAT CADILLAC CTS FROM 2005-2007 WERE HAVING PROBLEMS WITH THE REAR DIFFERENTIAL. SO I CONTACTED CADILLAC DIV. DIRECTLY AND WAS GIVEN A CASE # 71-1463000661 THEY CONTACTED CORAL CADILLAC DEALER AND THEY CAME PICKED UP MY CAR AND HAD IT INSPECTED THEY CONFIRMED THAT THE CAR HAS POWERTRAIN PROBLEMS BUT THE MECHANIC SAYS THAT THERE IS A POSSIBILITY THEY WILL NOT COVER THE FEES TO REPAIR IT DUE TO THE VIN # OF MY VEHICLE DOES NOT HAVE A RECALL FOR THAT ISSUE> AT THIS POINT I DO NOT UNDERSTAND MY CAR HAS EXPERIENCED EVERYTHING IN THE ORIGINAL RECALL FOR THAT MAKE, MODEL AND YEAR. PLEASE HELP..... *TR
Apr 15, 2015
I WAS DRIVING DOWN THE ROAD AND HEARD A TERRIBLE CLUNK FOLLOWED BY GRINDING. I STOPPED TO LOOK UNDER THE CAR BECAUSE I THOUGHT SOMETHING FELL OUT OR OF THE CAR. I GOT IT TO A REPAIR SHOP AND THE REAR DIFFERENTIAL WENT OUT BECAUSE IT HAD BEEN LEAKING. I HAD CONTACTED CADILLAC EARLIER IN THE 2014 TO CHECK ON RECALLS AND WAS TOLD THAT MY CAR WAS NOT UNDER RECALL. I THINK IT SHOULD'VE BEEN UNDER RECALL. I READ THAT THIS IS A BIG PROBLEM WITH THE CTS, BUT CADILLAC REFUSES TO MAKE IT RIGHT ON OLDER MODELS. I AM JUST GLAD I WASN'T DRIVING AT 70 MPH OR SOMEBODY COULD'VE BEEN KILLED. I AM $2,200 IN THE HOLE NOW... *TR
Jan 15, 2015
2007 CADILLAC CTS. CONSUMER HAD A REBUILT TRANSMISSION WITH REBUILT TORQUE INSTALLED AND WOULD LIKE TO BE REIMBURSED. *SS THE CONSUMER STATED THE VEHICLE HAD BEEN JERKING AND HESITATING, WHILE DRIVING. *JB
Dec 01, 2014
+ 13 more complaints for this component
SERVICE BRAKES, HYDRAULIC
16 complaints
TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT STATED THAT THE BRAKE LINES FAILED. THE CONTACT STATED THAT THE BRAKE LINES WERE MADE OF STAINLESS STEEL. THE BRAKE LINES CORRODED AND THE VEHICLE WAS UNDRIVABLE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO TWO UNKNOWN INDEPENDENT MECHANICS AND TWO UNKNOWN DEALERS TO HAVE A DIAGNOSTIC TEST PERFORMED. THE MECHANICS PERFORMED THE DIAGNOSTIC TEST AND INFORMED THE CONTACT THAT THE BRAKE LINES COULD NOT BE REPAIRED. THE DEALERS PERFORMED A DIAGNOSTIC AND INFORMED THE CONTACT THAT THE BRAKE LINES COULD NOT BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL FOR THE FAILURE. THE FAILURE MILEAGE WAS 117,000.
Feb 24, 2021
TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT STATED THAT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHENEVER THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT HAD TO CONTINUOUSLY PUMP THE BRAKE PEDAL BEFORE IT RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO THE DEALER MULTIPLE TIMES, BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 87,000.
Sep 25, 2014
MY CADILLAC CTS HAS A MANUAL SHIFT TRANSMISSION. UNFORTUNATELY CADILLAC INSTALLED A FOOT EMERGENCY BRAKE ON MY CAR. WHEN STOPPED ON A HILL THE VEHICLE ROLLS BACKWARDS WHEN YOU ENGAGE THE GEAR BECAUSE THEY INSTALLED A FOOT EMERGENCY BRAKE INSTEAD OF A HAND EMERGENCY BRAKE. WITH A HAND BRAKE YOU CAN EASE OFF THE BRAKE WHILE YOU ENGAGE THE DRIVE TRAIN. WITH THE FOOT BRAKE YOU CANNOT EASE OFF THE EMERGANCY BRAKE ITS EITHER ON OR OFF. THIS CREATES A PROBLEM WHEN SETTING ON AN HILL. ITS IMPOSSIBLE TO KEEP THE CAR FROM MOVING BACKWARDS WHEN ENGAGING THE DRIVE TRAIN ON A HILL. *TT
Jan 30, 2012
MONTGOMERY, AL. JULY 22, 2011 2007 CADILLAC CTS: BRAKES FAIL WHEN MAKING TURN AT SLOW SPEEDS, SUCH AS INTO DRIVEWAY, PARKING SPOT ETC, AND CAR CONTINUES TO MOVE FORWARD IN A SLIDE.. DEALER CLAIMS THERE ARE NO BRAKE PROBLEMS AND THAT THEY CAN'T REPLICATE PROBLEM. AFTER SPEAKING WITH SEVERAL OTHER OWNERS WHO HAVE THE SAME PROBLEM, I "GOOGLED" THE ISSUE AND FOUND NUMEROUS COMPLAINTS REGARDING THE SAME SITUATION AND ALL INDICATINGT HE DEALERSHIPS WERE EITHER UNAWARE, UNWILLING OR UNABLE TO RESOLVE THE PROBLEM. FINALLY I ACCIDENTALY BUMPED A CAR ON THE CHURCH PARKING LOT ON 7/10/2011 AND I TOOK THE CAR IN ON 7/11/2011 FOR THE 5TH TIME SINCE I PURCHASED IT ON 8/24/2010. I TOLD THEM NOW I DON'T WANT IT BACK AGAIN UNTIL IT IS FIXED, BECAUSE I ALMOST HIT THE OWNER OF THE VEHICLE, HE HAD JUST STEP AWAY FROM THE TRUNK OF HIS CAR, AND I WAS TRYING TO STAND UP ON THESE BRAKES, BUT THE CAR WOULD NOT STOP , IT JUST ROLLED INTO THE BACK OF THEIR CAR, THANK GOD I WAS GOING VERY SLOW. MY CAR WAS RETURNED TO ME ON 7/17/2011 AND THEY CLAIM TO HAVE FIXED IT THIS TIME, SO FAR IT HAS BEEN A WEEK AND I HAVEN'T HAD A PROBLEM YET . IF THIS HAS FIXED THE PROBLEM, I WILL PUT ANOTHER MESSAGE IN HERE TO LET OTHERS KNOW WHAT THE DEALERSHIP SAYS THEY DID TO REPAIR MY CAR. *TT
Jul 22, 2011
ON A 2007 CADILLAC CTS THE REAR RIGHT BRAKE HOSE IS DESIGNED AND ASSEMBLED IN SUCH A WAY THAT IT COMES IN CONTACT ALL THE TIME WITH A SHARP EDGE OF A METAL BRACKET. THIS INTERFERENCE LEAD TO AN EROSION ON THE HOSE THAT IS CLOSE OF PERFORATING THE HOSE AT ONLY 58,000KM. I GUESS THAT FOR OLDER CARS AND/OR MUCH MILEAGE, THIS HOSE WAS ALREADY PERFORATED. THIS CAR ALREADY HAD A RECALL FOR THE FRONT BRAKE HOSES, THAT WERE REPLACED. BUT FOR THE REAR HOSE THERE IS NO RECALL, ALTHOUGH THE DANGER IS MUCH GREATER. WILL CONTACT GM AND THEN ASK FOR A REPLACEMENT OF THE HOSE UNDER WARRANTY. *TR
Jun 19, 2011
+ 11 more complaints for this component
ENGINE
8 complaints
TL* THE CONTACT OWNS A 2007 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 70 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 69,690.
Sep 09, 2019
MY CAR WAS RUNNING FINE. THEN MY ENGINE SOUNDED LIKE A LOUD TRUCK. NO WARNING CAME. THE CHECK ENGINE LITE NEVER WENT ON SO I STOP DRIVING IT TILL IT WENT TO THE DEALERSHIP BECAUSE I WAS GOING TO HAVE IT TOWED AND WHEN I STARTED UP THE CAR THE ENGINE BLEW. I BOUGHT THIS CAR WITH A LIFETIME LIMITED POWERTRAIN WARRANTY AND IT COVERS THE ENGINE. THE WARRANTY IS GOOD FOR LIFE AS LONG AS I OWN THE CAR AND KEEP UP ON ALL MAINTANCE AT A GM DEALERSHIP WHICH I DID FOR 8 YRS. THE WARRANTY COMPANY WILL NOT COVER THE COST OF THE REPAIR BECAUSE THE DEALERSHIP THAT I BOUGHT IT FROM CLOSED. I CALLED GM AND THEY WILL NOT DO ANYTHING BECAUSE THEY STATED I NEED TO GO TO THE WARRANTY COMPANY. NOTHING STATES IN MY WARRANTY IF THE DEALERSHIP CLOSES THAT MY WARRANTY IS INVALUED. THAT IS NOT RIGHT I FEEL THAT GM SHOULD PAY THE COST OF THIS ENGINE BECAUSE I BELIEVE MY CHECK ENGINE LITE WAS FAULTY.
Aug 11, 2018
THE VEHICLES TIMING CHAIN IS STARTING TO GO I WAS INFORMED THAT THERE WAS A BULLETIN PUT OUT BASICALLY A EXTENDED WARRANTY FOR 10 YEARS I WAS STATIONED IN GERMANY FOR 2 YEARS AND THE PROBLEM STARTED THREE MONTHS BEFORE I WAS SUPPOSED TO LEAVE I CALLED GM IN THEY TELL ME THE WARRANTY HAS ENDED IM WITHIN THE TIME PERIOD UNDER TEN YEARS AND WELL UNDER THE MILEAGE BUT THEY SAY IT ENDED APRIL OF 2017 AND IT IS NOW JUNE OF 2017 WHY HASN'T THIS BEEN MADE A RECALL INSTEAD OF A EXTENDED WARRANTY I WAS PROUD TO OWN IN HAVE A CADILLAC THE GERMAN PEOPLE LOVED IT BUT IM GOING TO SWITCH OUT OF THIS TO A GERMAN BRAND ITS SAD THAT GM IS NOT EVEN STANDING BEHIND THERE PRODUCT WITH ALL OF THESE PROBLEMS I GOGGLED CADILLAC AND ALL I SEE IS THIS TIMING CHAIN PROBLEM
Jun 17, 2017
TL* THE CONTACT OWNS A 2007 CADILLAC CTS. WHILE DRIVING VARIOUS SPEEDS, THE SERVICE ENGINE WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT CYLINDER TWO MISFIRED. THE TECHNICIAN CLEARED THE CODE, BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.
Jan 10, 2017
PURRCHASED CAR USED IN 2010. WHILE ON A TRIP EAST THE ENINE WOULD STAR REVVING UP DURING ANY TYYPE OF ACCELARATION.I CALLED ON-STAR FOR AN ANALISIS OF WHAT MIGHT BE THE PROBLEM.THEY RAN A REPORT WHILE I WAS STILL DRIVING AND CAME BACK WITA DIAGNOSIS OF LOW LVEL OF MOTOR OIL.I TOLD THEM I SHHOWED A LEVEL OF OVER 20% .THEY SAID IT WAS OK TO DRIVE HOME BUT TO GET AN OIL CHANGE AS SOON AS I GOT HOME. THIS PRROBLEM HAS PERSISTED EVER SINCE,REGSRDLESS OF THE OIL LEVEL. I INQUIED ABOUT THIS PROBLEM ON THE INTERNET AND SEVERAL CAME BACK WITH "THIS IS COMMON FOR CADILLACS AND FOR ME TOSTART CARRYING SOME OIL IN THE TRUNK BBECAUSE THESE CARS OF THIS DATE HAD NO OIL GAUGE AND THEREFORE THE REVVING NOISE WAS THE ONLY CLUE ITHIS CAR WOULD GIVE ME THAR IT NEEDS OIL.. SO I AM CONFUSED! WHY IS THERE NO OIL GAUGE IN THIS CAR? EXPECIALLY WHEN IT IS EQUIPPED WITH A 3.6 HIGH PERFORMANCE ENGINE? .I DON'T KNOW IF THIS IS TRUE OR NOT BUT I HAVE BEEN TOLD THAT THERE WAS A LAWSUIT FILED AND RIGHT AFTER THE COMPANY STARTED TO INSTALL OIL GAUGES IN THE NEWER MODELS AGAIN. I CANNOT GET ANY ANSWERS FROM DEALERS AND I WOULD LIKE TO KNOW IF THERE HAS BEEN MORE OF THESE CONCERNS BESIDES MINE AND WHAT WAS THE END RESULTS IF ANY.
Feb 01, 2016
+ 3 more complaints for this component
STEERING
6 complaints
TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING ENTERING THE FREEWAY AT 40 MPH, THE STEERING WHEEL SEIZED, THE CONTACT WAS UNABLE TO TURNED THE WHEEL, AS A RESULT, THE CONTACT CRASHED INTO THE FREEWAY ENTRANCE WALL RAMP. THE CONTACT, HIS WIFE AND DAUGHTER SUSTAINED NECK AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT MENTIONED, HIS DAUGHTER WAS A MEDICAL SURGEON AND TOOK CARE OF THEM. THE CONTACT MENTIONED THAT HE WAS NOT AWARE OF ANY WARNING LIGHTS ILLUMINATED BECAUSE THE FAILURE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO SYMES CADILLAC, 3475 E COLORADO BLVD, PASADENA, CA 91107, AND WAS DIAGNOSED. THE CONTACT STATED THAT THE DEALER DID NOT DISCLOSE THE DIAGNOSTIC RESULT BUT HAD SEND THE DIAGNOSTIC RESULT TO THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 130,000.
Feb 02, 2021
TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT ATTEMPTED TO MAKE A LEFT TURN AND HAD TO FORCE THE STEERING WHEEL TO MOVE. THE CONTACT ALSO MENTIONED THAT THE STABILIZATION ACTIVATED WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE STEERING SHAFT AND THE CLOCK MECHANISM WERE FRACTURED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 74,094. THE CURRENT MILEAGE WAS 75,212.
Sep 26, 2013
TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING 45 MPH AND ATTEMPTING A LEFT TURN, THE STEERING BEGAN TO FAIL. IN ADDITION, THE ACCELERATOR PEDAL PULSATED AS THE BRAKE WARNING LAMP ILLUMINATED. THE VEHICLE WAS DRIVEN WITH THE WHEEL AT A THIRTY DEGREE ANGLE UNTIL THE VEHICLE WAS RESTARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS DIAGNOSED WITH HAVING A FRACTURED STEERING SHAFT. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED OF THE INCIDENT. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 75000.
Sep 23, 2013
TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE STARTED TO VIBRATE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 48,000 AND THE CURRENT MILEAGE WAS 55,000. ....UPDATED 12/20/12 *BF THE CONSUMER HAS STATED THAT THE DEALER HAS SEEN THE CAR AND THE MANUFACTURER HAS BEEN NOTIFIED. THERE IS A POSSIBLE DRIVE LINE FAILURE. COUPLERS ARE NOT A SERVICEABLE PART. UPDATED 12/31/2012 *JS
Nov 05, 2012
TIE ROD FAILURE. *TR
Aug 11, 2011
+ 1 more complaint for this component
ENGINE AND ENGINE COOLING
5 complaints
NEVER HAD A PROBLEM WITH THE CAR. TOOK IT IN TO THE DEALER FOR A TIMING CHAIN TENSIONER RECALL AND NOW MY TIMING CHAIN OR THE TENSIONERS HAVE FAILED AND THE CAR WILL NOT START. *TR
Feb 16, 2012
TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT STATED THAT THE ENGINE EXPLODED. THE CONTACT WAS DRIVING 78 MPH WHEN THE CRUISE CONTROL INADVERTENTLY DISENGAGED. A LOUD BOOMING NOISE EMITTED FROM THE ENGINE WHILE A FLASH OF FIRE AND SMOKE EMITTED FROM THE REAR EXHAUST. SMOKE THEN BEGAN TO RISE FROM THE ENGINE. THE CONTACT ALSO STATED THAT A RATTLING CHAIN SOUND ALSO BEGAN TO COME FROM THE ENGINE. THERE WERE NO WARNINGS PRIOR TO THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE DEALER WAS UNABLE TO INSPECT THE VEHICLE. THE DEALER INFORMED THE CONTACT THAT THIS WAS A KNOWN FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 38,991.
Feb 13, 2012
ENGINE LIGHT ON DASHBOARD WARNED THAT THERE WAS A PROBLEM. AFTER INVESTIGATION IT WAS CLEAR THAT THE TIMING CHAIN HAD TO BE REPLACED. THIS WAS CARRIED OUT WITHOUT ANY COURTESY FROM IMPORT-ORGANIZATION OR DEALER. AFTER 28,000 MILES? UNBELIEVABLE. IT COST ME A LOT OF MONEY. *TR
Nov 23, 2011
WHILE VEHICLE WAS UNDER POWER SMOKE THEN FIRE WAS OBSERVED COMING FROM THE ENGINE COMPARTMENT. VEHICLE WAS PULLED TO THE ROADSIDE. FIRE INTENSIFIED BURNING A HOLE THROUGH THE HOOD ABOVE THE MASTER CYLINDER. *TR
Jan 18, 2008
TL*THE CONTACT OWNS A 2007 CADILLAC CTS. WHILE DRIVING 40 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. THE FAILURE OCCURRED ON FIVE SEPARATE OCCASIONS. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. AS OF SEPTEMBER 20, 2007, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE POWERTRAIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 2,000 AND CURRENT MILEAGE WAS 11,998.
Sep 20, 2007
AIR BAGS,SERVICE BRAKES
4 complaints
WAS DRIVING AND SERVICE BRAKE ASSIST MESSAGE CAME ON TWO DAYS AGO ALONG WITH THE ABS T/C LIGHT ON THE DASH. I HAD NO IDEA WHAT IT MEANT SO I'VE KEPT DRIVING. ABOUT AN HOUR AGO I WAS GETTING READY TO PARK INTO MY GARAGE AND THE BRAKES WOULD NOT WORK AND I ALMOST CRASHED INTO A PARKED CAR. AGAIN THE SERVICE BRAKE ASSIST LIGHT CAME ON. I'M 7 MONTHS PREGNANT AND THIS IS MY ONLY TRANSPORTATION. I'M NOT LOOKING TO GET INTO AN ACCIDENT DUE TO MY BRAKES FAILING. MY SERVICE AIR BAGS MESSAGE ALSO COMES UP AND EVEN WITH A PASSENGER IN THE CAR IT DOESN'T STATE THAT THE PASSENGER AIR BAG IS ON. I AM PRETTY SURE BOTH OF THESE ISSUES WERE PART OF A RECALL BUT I HADN'T OWNED THE CAR DURING THAT TIME. AS OF NOW THIS CAR IS A FATAL ACCIDENT WAITING TO HAPPEN AND I'M UNSURE AS TO WHY THERE ISN'T STILL AN OPEN RECALL TO ADDRESS THIS BRAKE FAILURE ISSUE.
Mar 31, 2018
MY 2007 CADILLAC CTS HAS HAD PROBLEM AFTER PROBLEM SINCE I PURCHASED IT USED AT 60,000 MILES!! I AM NOW EXPERIENCING SERIOUSLY DANGEROUS & HAZARDOUS BRAKE ISSUES WHEN PARKING &/OR TURNING THE WHEEL ALL THE WAY!! THE BRAKES PULSATE & GO TO THE FLOOR BUT FAIL TO STOP!! THE SERVICE BRAKE LIGHT COMES ON & THE ABS/TC LIGHT AS WELL, BUT THEN WILL GO OFF BEFORE I CAN MAKE IT TO THE DEALER!! WHEN I PARKED ON A HILL MY CAR FAILED TO STAY PARKED & STARTED TO DRIFT BACKWARDS DOWN THE HILL SO I HAD TO JUMP IN & HIT THE BRAKES MANUALLY!! ALSO THE PASSENGER AIRBAG LIGHT DOESN'T RECOGNIZE WHEN SOMEONE IS IN THE PASSENGER SEAT. THE SERVICE AIRBAG LIGHT WOULD COME ON THE DASH & INFORMATION CENTER THEN NOW IT IS STAYING ON AT 90,000 MILES. I CONTACTED GMC ABOUT THE BRAKE ISSUES & THEY TOLD ME THERE WAS NO RECALLS FOR ANY BRAKE ISSUES!! I ALSO ASKED ABOUT THE RECALL FOR THE AIRBAG FOR MY 2007 VEHICLE BUT THEY INFORMED ME IT WASN'T FOR MY VIN # BUT IT IS HAVING THE SAME EXACT ISSUES AS THE RECALL!! SOMEONE IS GOING TO GET SERIOUSLY INJURED DUE TO THESE HAZARDS!! GMC/CADILLAC NEEDS TO STEP UP & CORRECT THESE ISSUES BEFORE IT IS TO LATE!! HOW MANY MORE PEOPLE HAVE TO GET INJURED, DIE, OR COMPLAIN BEFORE THESE ISSUES ARE ADDRESSED!!! THIS IS SUPPOSED TO BE A LUXURY CAR BUT IT IS MORE LIKE A JUNK CAR DEATH TRAP!!!!
Dec 05, 2015
AFTER PURCHASE OF MY CTS, I NOTICED THE BRAKES SCREECHING AND PULSING. I'VE HAD MY BRAKES REDONE 3 TIMES AND I STILL HAVE SQUEAKING AND PULSING ISSUES. I TOOK MY CAR TO A CADILLACS DEALER AFTER THEY HAD CHARGED ME $600 FOR A BRAKE PAD ONLY JOB TO CHECK MY BRAKES AS THEY WERE STILL PULSING WHEN STOPPING ON UNEVEN PAVEMENT, AND THEY KEPT IF FOR A DAY AND TOLD ME MY BRAKES WERE FINE EVEN THOUGH THEY WERE STILL PULSING. THEY CHARGED ME $85 FOR LOOKING AT MY BRAKES WHICH WAS A RIP OFF SINCE I STILL HAVE THE PROBLEM. AIR BAGS, I TOOK MY CAR IN FOR THE AIR BAG RECALL REPAIR. WITHIN A YEAR I HAVE THE SAME PROBLEM. THEY CLEARLY ARE NOT FIXING THE PROBLEM. MY CADILLACS IS BEAUTIFUL BUT I FEAR IT MAY COST ME MY LIFE ONE DAY IF CADILLACS DOESN'T STEP UP AND EXPOSE THESE PROBLEMS AND MAKE THE REPAIRS. *TR
Apr 02, 2014
MY CAR HAS BEEN CONFIRMED THAT THE FRONTAL SENSOR/CONTROL MODULE DOES NOT WORK AGAIN. I HAD IT ONCE REPAIRED DUE TO A RECALL, I BELIEVE IN 2009. NOW IN 2012, I AM HAVING ANOTHER ISSUE WITH THE PASSENGER AIRBAG MODULE, IN WHICH NEEDS TO BE REPLACED (BEEN CONFIRMED BY DEALER). THIS PART SENSES IF THE PASSENGER IS SITTING IN THE CAR. THE LIGHT IS ON TELLING ME THE PASSENGER AIRBAG NEEDS SERVICE. MY BRAKES ARE NEW AND HAVE BEEN RECENTLY REPLACED, 2 MONTHS AGO, BUT THERE IS AN ISSUE WITH STEPPING ON THE BRAKES. WHEN I DO I SLIDE AND THERE IS AN INCREASE IN STOPPING DISTANCE. I ALMOST CRASHED INTO AN RV, SLID 8 FEET INTO AN INTERSECTION BECAUSE OF THIS ON-GOING ISSUE. I WAS TOLD BY CADILLAC DEALER IN BELLINGHAM, WA. THE DEALER DIDN'T KNOW WHY I WAS SLIDING BUT TO BE SURE, IT WAS BEST TO CHANGE THE BRAKES. WELL, IT IS HAPPENING AGAIN. I AM WONDERING IF IT IS A RECALL. I CAN PHYSICALLY HEAR THE BRAKES LOCK UP, MAKES A GRINDING LIKE NOISE, THEN SLIDES FORWARD. I AM SCARED TO DRIVE THE CAR. I AM IN WASHINGTON STATE & THE CAR WAS PURCHASED IN WASHINGTON STATE, AS WELL. IS IT POSSIBLE THAT MORE STATE CAN HAVE THE SAME ISSUES RELATED TO THE OTHER STATES AFFECTED? *TR
Jun 11, 2012
STEERING,ELECTRICAL SYSTEM
3 complaints
The contact owns a 2007 Cadillac CTS. The contact stated while driving 30 mph, the ignition switch failed, and the steering wheel locked causing the contact to lose control of the vehicle. The vehicle crashed on the driver's side on-ramp. There was no warning light illuminated. The contact and his daughter sustained injuries to the back but did not seek medical assistance. A police report was filed. The vehicle was towed to the contact's residence, then to the dealer. The contact stated that the failure was related to NHTSA Campaign Number: 14V394000 (Electrical System). The contact received the recall notification after the crash. The contact stated that the dealer refused to provide a diagnostic test on the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was informed that the vehicle owner was responsible for the cost of the repair. The approximate failure mileage was 130,000.
Jul 07, 2021
TL* THE CONTACT OWNS A 2007 CADILLAC CTS. WHILE THE VEHICLE WAS PARKED AND THE KEY WAS INSERTED IN THE IGNITION, THE VEHICLE FAILED TO START. AS A RESULT, THE KEY WAS UNABLE TO BE REMOVED FROM THE IGNITION AND THE ANTI-THEFT WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN.
Feb 17, 2017
DT*: THE CONTACT STATED WHEN STARTING THE VEHICLE, A CLICKING NOISE WAS HEARD IN THE STEERING COLUMN. THE VEHICLE WAS DRIVEN TO THE DEALER ON SEVERAL OCCASIONS WHERE THE SOLENOID WAS REPLACED THREE TIMES AND THE THIRD BRAKE LIGHT SYSTEM WAS REPLACED, HOWEVER THE PROBLEM PERSISTED. UPDATED 12/26/2006 - THE CONSUMER SUDDENLY BEGAN TO HEAR STATIC IN THE RADIO. THE VEHICLE WAS TAKEN TO THE DEALER AND THE RADIO RECEIVER WAS REPLACED. THE RADIO CONTINUED TO HAVE STATIC. THE NEXT TIME THE ANTENNA MODULE WAS REPLACED. NOW WHEN THE CONSUMER APPLIED THE BRAKE SHE HEARD A CLICKING NOISE IN THE RADIO. THE DEALER REPLACED THE SHIFTER AND A SOLENOID INSIDE THE SHIFTER. THE STATIC CONTINUED AND SO DID THE CLICKING NOISE. THE VEHICLE WAS TAKEN BACK TOTHE DEALER SEVERAL TIMES BUUT THEY WERE UNABLE TO DETERMINE THE CAUSE OF THE PROBLEMS. *NM
Nov 08, 2006
UNKNOWN OR OTHER
3 complaints
MY OIL KEEPS RUNNING LOW EVERY 2 MONTHS AND MAKES A LOUD CLICKING SOUND. WAS TOLD THAT MY OIL IS BURNING AND THAT THEY DON'T KNOW WHY. VEHICLE IS IN MOTION WHEN IT STARTS TO JERK AND STARTS KICKING BACK AND MAKE KNOCKING NOISE IN THE ENGINE
May 05, 2021
I WAS GIVING A RECALL PAPER IN THE MAIL , SO I TOOK MY CAR TO THE ADDRESS LISTED ON THE REFORM. THE DEALERSHIP DIDN'T DO THE RECALL. THE REASON THEY DECIDED NOT TO DO IT WAS BECAUSE I DIDN'T HAVE THE CORRECT KEYS AND WAS TOLD ' YOU CAR DOESN'T NEED IT, IT DOESN'T HAVE THAT PROBLEM UNLESS YOU HAVE THE ORIGINAL KEY'. I TRIED CONTACTING THE MANUFACTURER TO CONFIRM THIS CLAM BUT THEY LEFT ME ON HOLD. I HAVE THE IMPRESSION THEY DIDN'T WANT TO DO THE SERVICE FOR FREE.I JUST WANT TO KNOW WEATHER MY CAR IS SAFE TO DRIVE.
Mar 27, 2020
THIS YEAR GOT MY ALL CHANGE SAID I HAD OIL N WATER PUMP LEAK CAR HAVE BOUT 220000 MILES ON IT
Apr 21, 2018
VISIBILITY
3 complaints
TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT NOTICED THAT THE PASSENGER SIDE FLOOR MAT WAS WET. WHENEVER IT RAINED, WATER ENTERED THE VEHICLE FROM THE SUN ROOF. THE DEALER DIAGNOSED THAT THE GENERAL TRIM AND INTERIOR OF THE SUN ROOF NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,621.
Oct 24, 2016
ABSOLUTE HORRIBLE NOISE FROM WINDSHIELD. GM HAS "DENIED THE PROBLEM ON OTHER VEHICLE EVEN EXISTS" AND INSISTS THAT THERE IS NO DEFECT. BS. I AM RESEARCHING A CLASS ACTION LAWSUIT AGAINST GM FOR ALL THESE CTS COMPLAINTS, RECALLS, AND DEFECTS ON THE 07 CTSS THAT ARE BEING NEGLECTED BY THE COMPANY! *TR
Apr 18, 2008
WIND NOISE AROUND WINDSHIELD. COMPLAINT TO DEALERSHIP 3 DAYS AFTER PURCHASE 8/14/07. NOW 1/8/08 DEALERSHIP SAYS CANNOT BE FIXED. UNBEARABLE WIND NOISE THAT IS VERY DISTRACTING TO DRIVER AND PASSENGERS. MUSIC MUST BE TURNED UP SO LOUD TO COVER UP THE SOUND OF WINDOWS CRACKED. THE HIGHER MPH, THE LOUDER THE SOUND. THIS IS VERY DANGEROUS AND FRUSTRATING FOR THE DRIVER! *TR
Jan 08, 2008
ELECTRICAL SYSTEM,ENGINE
2 complaints
MINE IS THE TIMING CHAIN SLIPS CAUSED FROM WRONG VALVE COVER GASKET AND THE LIFE ON THE OIL
Apr 22, 2020
TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT STATED THAT THE ABS, THE TRACTION AND THE CHECK ENGINE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE CYLINDER MISFIRED AND THE IGNITION COIL WAS SHORTENED WHICH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED ON NUMEROUS OCCASIONS HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.
Oct 29, 2014
POWER TRAIN,ENGINE
2 complaints
FOR THE LAST YEAR MY CAR HAS RAN BADLY. VERY ROUGH IDLE, ENGINE LIGHT THROWING MULTIPLE CODES, BAD GAS MILEAGE, HEAVY OIL CONSUMPTION, AND PULSATING THROTTLE WHILE PARKED AND DRIVING. I'VE TAKEN IT TO THE DEALERSHIP AND FOR AN ENTIRE YEAR THEY'VE GIVEN ME THE RUNAROUND. ON MONDAY I TOOK IT BACK IN TO RANCHO MOTOR COMPANY IN VICTORVILLE, CALIFORNIA AND THEY FINALLY SAY IT'S THE TIMING CHAIN. THE RECALL WARRANTY VOIDED AT 120000 MILES. NOW THEY REFUSE TO HONOR THE RECALL. MY CAR IS DANGEROUS TO DRIVE.
Sep 30, 2015
CAR CONSUMED SO MUCH OIL THAT TIMING CHAIN TENSIONERS CAUSED TIMING CHAINS ISSUES THAT CAUSED CAR TO STOP RUNNING. *TR
Dec 07, 2014
SUSPENSION
2 complaints
TL* THE CONTACT OWNS A 2007 CADILLAC CTS. WHILE REPLACING THE TIRES, THE PRIVATE MECHANIC STATED THAT THE STRUT TOWER ASSEMBLY WAS NOT WELDED DOWN AND CAUSED PRESSURE. THE CONTACT WAS CONCERNED THAT THE SPRING COULD DETACH, CAUSING THE TIRE SUSPENSION TO COLLAPSE. THE PRIVATE MECHANIC STATED THAT THE STRUT TOWER ASSEMBLY NEEDED TO BE REPLACED OR WELDED BACK PROPERLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 113,000. UPDATED 12/11/14*CN *JS
Oct 02, 2014
TL*THE CONTACT OWNS A 2007 CADILLAC CTS. WHILE DRIVING 1 MPH, THE BALL JOINT FRACTURED AND CAUSED THE FRONT DRIVER'S SIDE OF THE VEHICLE TO COLLAPSE. THE VEHICLE WAS TOWED TO THE DEALER AND IS CURRENTLY BEING REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 30,160.
May 14, 2009
STRUCTURE
2 complaints
I RECEIVED A LETTER FROM GM C/W RECALL 14172. HAVE CALLED TO SET UP REPAIRS AND AM TOLD THERE ARE NO PARTS AVAILABLE FROM GM BY THE DEALER, THE LETTER FROM GM CLEARLY STATES "PARTS ARE NOW AVAILABLE TO REPAIR YOUR VEHICLE" HAD ONE APPOINTMENT CANCELED, CALLED TO RESCHEDULE AND THEY ASKED ME TO CALL IN A WEEK, NOW THEY ARE ASKING ME TO CALL AT THE END OF OCTOBER. I HAVE A LIFE BEYOND ME SCHEDULING RECALL REPAIRS WITH GM THAT CAN POTENTIALLY AFFECT MY SAFETY AND HAS CAUSED SIGNIFICANT INJURY TO OTHERS ALREADY. GET THIS RESOLVED THEY SHOULD BE CALLING ME TO SCHEDULE MAINTENANCE NOT THE OTHER WAY AROUND. *TR
Sep 30, 2014
WATER (RAIN AND WASHING) GET INSIDE ON THE DOOR WELLS (I THINK THAT'S WHAT YOU CALL THEM) AND THE PART OF THE DOOR WHERE THE LATCH IS. I NOTICED THE FIRST TIME I WASHED THE CAR IN 8/07. THE AUTOBODY SHOP COULDN'T SAY WHY AND THE DEALERSHIP REALLY DIDN'T INVESTIGATE IT. ALSO THE REAR DRIVER'S SIDE DOOR LATCH/LOCK WILL FREEZE AND DOOR WILL SWING OPEN!! I HAVE SINCE LEARNED NOT TO USE THIS DOOR WHEN ITS BELOW 32 DEGREES. AFTER RAINING AND THE CAR HAS BEEN SITTING, THE BRAKES SQUEAK. ALSO HAVE A NOISE IN FRONT WHEN TURNING. *TR
Jan 03, 2009
SEAT BELTS
2 complaints
CADILLAC REFUSES TO REPAIR FRONT PASSENGER SEATBELT RECALL BECAUSE "YOUR VEHICLE WAS NOT ONE UNDER THE RECALL." *TR
Jun 17, 2013
FRONT PASSENGER SEAT BELT. *TR
Dec 28, 2007
AIR BAGS,SEATS
1 complaint
One day when I went to sit in the front passenger seat a message came on the Driver Information Center displaying, "SERVICE AIR BAG" and then I notice that the indicator light on the dash was displaying the Air Bag warning light, and the rearview mirror was showing that the passenger air bag was off. Without the air bag working I cannot ride in the front seat of the car and due to the fact that if we are in a car accident the air bag will not deploy. The dealer has been able to reproduce this issue several times over the last 13 years. Yes, I have been dealing with this issue since 2012, every time I ask to have the seat diagnosed, they say "No we will not be doing that for you" - [XXX] and [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Jul 07, 2025
SERVICE BRAKES, AIR
1 complaint
The contact owns a 2007 Cadillac CTS. The contact works for an independent mechanic and place the vehicle on a lift and noticed that both the driver’s and passenger’s side rear brake cable had cracks and leakage of brake fluid from the brake line due to severe corrosion. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 79,000.
Oct 04, 2021
STEERING,ELECTRICAL SYSTEM,EXTERIOR LIGHTING
1 complaint
When driving my car will shut off by its self and it has done this the whole time I have had the car... When it shuts off the car gets reads stuck in park because the key gets stuck in ignition... When nights are on and I turn right my height lights come on... And my passenger air bag light came on and won't go off
Jun 18, 2021
POWER TRAIN,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
1 complaint
Rear differential seal leaking Midas told me when I had the oil changed right after I got the car exactly one year and one day ago today and there is like a weird noise when I drive but if I turn the heat or air in it stops
Jun 18, 2021
UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
TIMING CHAIN HAS BEEN LOOSENED AND POSSIBLY READY TO BREAK. SERVICE BULLETIN #11340C WAS ISSUED AND GM/CADILLAC NEVER CONTACTED ME FOR THE SPECIAL COVERAGE REPAIR. THEY ARE NOW REFUSING TO ASSIST ME. WHILE DRIVING VEHICLE THERE WAS BURNING RUBBER SMELL AND CAR HESITATED, FAILED TO ACCELERATE WHILE DRIVING ON A BUSY COUNTY ROAD IN DANVILLE INDIANA
May 04, 2021
POWER TRAIN,ELECTRICAL SYSTEM,AIR BAGS
1 complaint
THE SELLER LIED ABOUT EVERYTHING! THE FIRST QUESTION I ASKED WAS IF THE CAR WAS IN AN ACCIDENT. HE BRAGGED ABOUT BEING A MECHANIC, AND DOING ALL THE WORK ON THE CAR, SO EVERYTHING IN THE CAR IS IN, "TIP TOP SHAPE." HE REPLIED, "NO, NEVER!" HE DID NOT ALLOW US TO RIDE THE CAR ON THE INTERSTATE BEFORE THE PURCHASE, CLAIMING IT WAS ILLEGAL. 10 MINS AFTER LEAVING THE CAR LOT, THE CAR CUTS OFF AND IS UNABLE TO CRANK BACK UP. THE SELLER MEETS US AND CLAIMS IT THE BATTERY. A "NEW" BATTERY WAS PLACED IN THE VEHICLE, BUT THE PROBLEM PERSISTS. MY FIANC, WHO IS NOT A MECHANIC, TOLD HIM MORE THAN ONCE, THAT THE PROBLEM WAS NOT THE BATTERY, BUT THE ALTERNATOR. HE GOT THE CAR TO CRANK. AS WE ARE RIDING DOWN THE INTERSTATE, THE CAR CUTS OFF, AND WE ARE LEFT AIMLESSLY ROLLING AND ARE UNABLE TO CONTROL THE WHEEL. PLUS, THE ELECTRICITY IN THE CAR IS OFF SO WE CAN'T EVEN TURN ON OUR HAZARD LIGHTS TO CAUTION THE OTHER CARS ON THE ROAD. AFTER SPEAKING TO THE SELLER, ONCE AGAIN, HE TELLS US THERE IS NOTHING HE CAN DO ABOUT IT AND WILL NOT CANCEL THE DEAL. WE'VE ONLY HAD THE CAR FOR 4-5 HOURS. AFTER SPEAKING TO SEVERAL MECHANICS, THEY QUICKLY CONFIRM THAT THE ALTERNATOR IS THE PROBLEM AND ANYBODY THAT CLAIMS TO BE A MECHANIC CAN SEE THE PROBLEM IMMEDIATELY. THEY ALSO INFORM US THE CAR HAS BEEN WRECKED AND SHOULD HAVE NOT BEEN RESOLD FOR SAFETY MEASURES. DRIVING THIS VEHICLE ALMOST COST US OUR LIVES.
Nov 07, 2020
AIR BAGS,SEAT BELTS,SEATS
1 complaint
MY 2007 MODEL YEAR CADILLAC CTS VEHICLE HAD A CONDITION WHERE REPEATED FLEXING OF THE PASSENGER SENSING SYSTEM MAT IN THE FRONT PASSENGER SEAT HAS CAUSED THE MAT TO KINK, BEND, OR FOLD. THE FLEXING BROKE THE CONNECTIONS IN THE MAT. THE FRONT PASSENGER AIRBAG HAS BECOME DISABLED. THE PASSENGER AIRBAG STATUS INDICATOR ON THE REARVIEW MIRROR SHOWS THAT THE AIRBAG IS OFF, THE AIR BAG INDICTOR DOES ILLUMINATE, AND A SERVICE AIR BAG MESSAGE DOES APPEAR IN THE DRIVER INFORMATION CENTER AND HAS FOR YEARS! I HAVE REPEATEDLY ASK VILLAGE CADILLAC, SERVICE ADVISOR: DEBBIE HENRY TO HAVE THE SEAT FIXED. THE PROBLEM WITH SERVICE ADVISOR IS THAT SHE LOOKS AT YOUR RECALL RECORDS. YOUR RECORDS INDICATE THAT MY VIN DOES NOT HAVE ANY OUTSTANDING RECALLS, WHICH IS CORRECT. WHAT I HAVE IS A LETTER FROM CADILLAC P.O. BOX 909989 MILWAUKEE, WI 53209-9989, STATING THAT THIS MAT CAN BREAK AND IT HAS BROKEN. ALSO, THE PLASTIC HOUSING OF THE SEAT BELT BUCKLE IS BROKEN, WHICH HAS STARTED TO FRAY THE SEATBELT STRAP. THE VEHICLE WAS PARKED IN THE GARAGE.
Oct 21, 2020
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
1 complaint
VEHICLE WAS STATIONARY IN OUR HOME GARAGE. IT WOULD NOT START, IT WOULD START WHEN JUMPED BUT DIED SHORTLY AFTER. WE HAD THE BATTERY TESTED, IT WAS BAD, WE REPLACED W A NEW BATTERY. CAR STARTED RIGHT UP, BUT WOULD NOT CUT POWER ONCE THE KEY WAS REMOVED FROM THE IGNITION. CAR DINGS AND DASH AND RADIO ARE ON AS IF KEYS ARE STILL IN THE IGNITION.
Aug 19, 2020
ELECTRICAL SYSTEM,SERVICE BRAKES
1 complaint
WHILE TURNING LEFT AT LOW SPEED THE BRAKES FAILED SO I CENTERED THE STEERING WHEEL AND THE CAR STOPPED.
Oct 20, 2019
FUEL/PROPULSION SYSTEM
1 complaint
I SEEN THERE IS A RECALL BUT ON WEBSITE IT'S NOT SHOWING UP
Sep 27, 2019
EXTERIOR LIGHTING,AIR BAGS,SERVICE BRAKES
1 complaint
MY CAR HAS MOMENTS WHERE I HAVE TO SLAM HARD ON THE. RAKES FOR IT TO STOP. I THOUGHT IT WAS MY BRAKES BUT I HAD THEM CHANGED AND IT STILL DOES IT AND FLASHES A SIGN THAT SAYS 'NO TRACTION CONTROL'. ALSO MY LEFT TURN SIGNAL DOES NOT WORK ON THE INSIDE AS IF THERE'S A MECHANICAL GLITCH. AND I HAVE A 'SERVICE AITBAG CODE' CONSTANTLY.
Jul 26, 2019
POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
1 complaint
THE CAR IS RUNNING LIKE IT IS STUCK IN SOME KIND OF SAFETY MODE. IT DOES NOT WANT TO ACCELERATE UNLESS IT STARTS ACCELERATING IN THIRD GEAR. IT DOES NOT COME OUT OF 3RD GEAR AT ALL. THE ENGINE LIGHT AND AIRBAG LIGHTS ARE LIT UP ON THE DASH. THERE IS A COUPLE OF RECALLS LISTED FOR THE SAME EXACT YEAR MAKE AND MODEL BUT IT SAYS THAT THIS VIN NUMBER IS NOT UNDER RECALL. I THINK THAT THIS VEHICLE NEEDS TO BE INSPECTED TO SEE IF IT ACTUALLY DOES NEED TO BE LISTED UNDER THOSE RECALLS. IT IS NOT JUST THIS ONE SPECIFIC VIN NUMBER HAVING THESE ISSUES EITHER. I HAVE TALKED TO QUITE A FEW CADILLAC OWNERS THAT ARE HAVING THE SAME PROBLEMS AND THEIR VEHICLES ARE NOT LISTED UNDER THOSE RECALLS EITHER. IF YOU TURN ON THE CAR YOU PUT IT INTO DRIVE THE CAR REMAINS STUCK IN 3RD GEAR AND WILL NOT SHIFT THROUGH THE GEARS PROPERLY.
Oct 26, 2018
STRUCTURE,SERVICE BRAKES
1 complaint
TL* THE CONTACT OWNS A 2007 CADILLAC CTS. WHILE DRIVING LOW SPEEDS, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO ENGAGE. THE CONTACT MENTIONED THAT SHE USED THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE CONTACT KEPT DRIVING WITH THE EMERGENCY BRAKE ENGAGED. THE VEHICLE WAS TAKEN TO DAVID'S AUTO SALES INC (1804 S PETERSON AVE, DOUGLAS, GA 31535, (912) 384-8570) AND WAS INFORMED THAT THE VEHICLE WAS INVOLVED IN A FLOOD AND HAD HOLES UNDERNEATH THE VEHICLE, WHICH CAUSED DETERIORATION. THE DEALER ALSO INFORMED THE CONTACT THAT THEY COULD NOT ASSIST BECAUSE THE VEHICLE WAS PURCHASED "AS IS'. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 56,000.
Jun 19, 2018
POWER TRAIN,EXTERIOR LIGHTING,VISIBILITY/WIPER
1 complaint
YES I BEEN HAVING PROBLEM WITH TRANSMISSION AT FIRST BROUGHT CAR COUPLE MONTHS LATER THE CAR WOULD NOT BACK UP SO GOT THAT GRANNY REBUILT AND THEN FOUR AND HALF YEARS LATER HAVE PROBLEM WITH TYRANNY AGAIN BUT NOW AS YOU PUT FOOT ON PEDAL THE CAR GO FOR ONLY BOUT 5 OR 10 MINUTE THEN IT WOULD SLOW DOWN THEN WOULD JUST STOP WHEN PUT FOOT ON PEDAL. WIPER WOULD NOT TURN OFF ON IT OWN ONLY WHEN YOU TAKE FUSE OUT THE RADIO STOP WORKING N THE BRIGHT LIGHT WOULD TURN ON BY ITS SELF EVERY TIME YOU PUT ON TURN SIGN ON AT NIGHT.
Apr 21, 2018
ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT HEARD A TICKING NOISE COMING FROM THE ENGINE. UPON INSPECTION, THE CONTACT NOTICED FUEL LEAKING FROM THE OIL PAN GASKET. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE OIL PAN GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
May 05, 2017
UNKNOWN OR OTHER,ENGINE
1 complaint
TIMING CHAIN STRETCHED OR PREMATURE WEAR.
Apr 24, 2017
AIR BAGS,UNKNOWN OR OTHER
1 complaint
TAKATA INFLATORS. I HAVE A LOUD CRACKING NOISE IN SEVERAL PLACES BEHIND THE DASH. SOMETIMES IT HAPPENS WHEN THE CAR IS STILL BUT MOSTLY WHILE DRIVING ON INTERSTATES. THE LOUDEST CRACKING NOISE IS IN THE CENTER OF THE DASH. WITH THE TAKATA AIRBAG RECALL I AM AFRAID THAT THIS COULD BE PART OF THAT. THE CAR ONLY HAS 11,000MILES ON IT BUT THE CRACKING HAS OCCURRED SINCE THE CAR WAS NEW.
Feb 05, 2017
POWER TRAIN,EXTERIOR LIGHTING,SERVICE BRAKES
1 complaint
I AM THE OWNER OF THIS 2007 GM PRODUCT. I TOOK MY CAR TO FRANKEL CADILLAC 1/09/15 , INVOICE NUMBER 60596 AND I WAS NEVER NOTIFIED THAT THERE WERE RECOMMENDED RECALLS ON MY VEHICLE. ON THAT DATE THERE WERE SOME PROBLEMS RELATED TO THE WIRING ON THE ABS AND EBTM AND I DENIED THE SERVICE TO BE DONE THERE BECAUSE I WAS QUOTED A COST OF OVER 2,500 DOLLARS AND I WAS INFORMED THAT IT MIGHT ESCALATE TO 3500 IF AN ABS PUMP NEEDED TO BE REPLACED ALSO. I LATER HAD THE WORK DONE AT YOUNG'S LOCATED IN WOODLAWN FOR A LOT LESS. I NOW PROBLEMS WITH THE POWER TRAIN AND THE ANTI THEFT SYSTEM AND HAVE THE AUTO IN GREGG'S REPAIR , 5050 WABASH AVE. I ALSO SAW ON LINE THAT THE ON STAR OPERATION IS ABLE TO RELEASE THE ANTI THEFT MODE. I HAVE BEEN QUOTED A PRICE OF 886 DOLLARS PLUS CHANGE BY GREGG'S CADILLAC . I AM ABLE TO DRIVE THE VEHICLE, BUT IN ORDER TO GET THE KEY OUT, THE BATTERY HAS TO BE DISCONNECTED. I AM PERPLEXED THAT I WAS NEVER NOTIFIED ABOUT THE RECALLS ON THIS VEHICLE. WITH ALL OF THE NOTED PROBLEMS I WAS IN MOTION. I WAS STOPPED BY THE POLICE FOR THE BRAKE LIGHT IN THE CITY AND I WAS DRIVING ON THE HIGHWAY WHEN THE ANTI THEFT MODE WENT INTO OPERATION.
Sep 19, 2016
ELECTRICAL SYSTEM,AIR BAGS,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
WHILE VEHICLE IS RUNNING THE RADIO TURNS OFF AND ON INTERMITTENTLY STATIONARY OR MOVING. THE VEHICLES WHILE DRIVING SHUT DOWN WHILE DRIVING. THE CAR SOMETIMES WON'T START WHEN TURNING ON THE IGNITION SWITCH. AIRBAG LIGHTS IS ON AND CHECK VOLTAGE LIGHT ARE REGISTERING WHILE STATIONARY OR DRIVING. THE PLUGS, ALTERNATOR AND CORE PACK WAS REPLACED HOPING TO RESOLVE THE ISSUE. TOOK VEHICLE TO THE CADILLAC DEALERSHIP BUT THEY DENIED ME ANY SERVICE UNDER THE RECALL PROBLEMS I WAS EXPERIENCING. THERE POSITION IS THE RECALL IS VIN. SPECIFIC.
Aug 26, 2016
SEATS
1 complaint
THE PASSENGER SEAT NO LONGER RECOGNIZES A PERSON IS SITTING IN THE SEAT. THEREFORE, THE SEAT BELT "ALARM" DOES NOT ACTIVATE WHEN THE SEAT BELT IS UNFASTENED. I DO NOT KNOW IF THE AIR BAG WOULD ACTIVATE IF NEEDED IN A CRASH. FIRST NOTICED 7/27/2016.
Aug 01, 2016
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES
1 complaint
TL* THE CONTACT OWNED A 2007 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE INDEPENDENTLY SURGED AT A HIGH RATE OF SPEED WHILE MAKING A LEFT TURN TO GO INTO THE OPPPOSITE DIRECTION. THE CONTACT APPLIED EXTREME FORCE TO THE BRAKE PEDAL, BUT THE VEHICLE CONTINUED AT A HIGH RATE OF SPEED AND CRASHED INTO A TREE. THE FRONT DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED. THE DRIVER SUSTAINED HEAD AND NECK INJURIES AS WELL AS PAINS TO THE RIGHT HAND AND ARM. THE CRASH CAUSED AN ELEVATION IN BLOOD PRESSURE THAT REQUIRED MEDICAL TREATMENT. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED, TOWED, AND INSPECTED BY THE INSURANCE COMPANY'S REPAIR SHOP AND THE MANUFACTURER WHO STATED THAT THERE WAS NO FAILURE. THE CONTACT WAS UNABLE TO DETERMINE WHAT CAUSED THE VEHICLE TO SURGE AT A HIGH RATE OF SPEED. THE BRAKES DID NOT PREVENT THE CRASH. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V394000 (ELECTRICAL SYSTEM) AND 10V105000 (SERVICE BRAKES, HYDRAULIC). THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Jul 18, 2016
STEERING,VEHICLE SPEED CONTROL,SERVICE BRAKES
1 complaint
TL* THE CONTACT OWNED A 2007 CADILLAC CTS. WHILE ATTEMPTING TO MAKE A TURN AT APPROXIMATELY 15 MPH, THE VEHICLE INDEPENDENTLY VEERED TO THE RIGHT AND UNINTENTIONALLY ACCELERATED WITHOUT WARNING. IN ADDITION, THE VEHICLE EXPERIENCED A LOSS OF STEERING AND THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED INTO A TREE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A NECK INJURY AND PAIN TO THE RIGHT KNEE AND FOOT THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A SALVAGE YARD WHERE IT WAS DEEMED DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT PROVIDED.
Jun 13, 2016
UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
ECM UNIT FAILED TO FUNCTION LEAVING THE CAR IN A ENGINE POWER REDUCED MODE. CAR WILL NOT RESPOND TO ACELLERATION AND WILL NOT GO MORE THAN 40 MPH
Jan 27, 2016
ENGINE AND ENGINE COOLING,POWER TRAIN,SERVICE BRAKES
1 complaint
TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT STATED THAT THE VEHICLE WOULD START, BUT FAILED TO SHIFT INTO THE ACCURATE GEAR AND THE BRAKE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE RADIATOR AND HOSES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.
Nov 17, 2015
STEERING,SERVICE BRAKES
1 complaint
TL* THE CONTACT OWNS A 2007 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 5 MPH, THE BRAKE PEDAL WAS DEPRESSED AND PULSATED WHILE TRAVELING TO THE FLOORBOARD. THE STEERING SENSOR ILLUMINATED UPON REVERSING. IN ADDITION, THE STABILITRAK SENSOR ILLUMINATED WHEN MAKING A LEFT TURN. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKES NEEDED TO BE REPLACED ALONG WITH ABS SENSORS AND THE STABILITRAK. IN ADDITION, THE CONTACT MENTIONED THAT THE TIRES WOULD WEAR OUT PREMATURELY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
Sep 10, 2015
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
1 complaint
TO ALL MY FACEBOOK FRIENDS I AM GOING TO ASK YOU TO PLEASE READ THIS AND MAKE IT GO VIRAL. I OWN A 2007 CADILLAC CTS-V WHICH I PAID $41,000.00 WHEN IT WAS NEW, WITH LOANS THE CAR ENDED UP COSTING ME $55,000.00 WHICH I WAS WILLING TO PAY. IT IS A BEAUTIFUL CAR. NOW HERE IS WHAT HAS HAPPENED. I NOW HAVE ABOUT 19,190 MILES ON IT AND AT 15,000 MILES I REPLACED THE TIRES. BEING A V THEY PUT ON BRIDGESTONE POTENZA'S. THAT COST ME ABOUT $1000.00. AT 17,000 MILES I HAD A SENSOR GO OUT ON MY RIGHT FRONT TIRE, THAT CONTROLS MY BRAKES. THAT COST ME $600.00. AT THE SAME TIME THE DEALER TOLD ME THAT I NEEDED FRONT BRAKES. THAT ONLY COST ME $300.00 BECAUSE I HAD A COUPON AND TOLD THEM TO JUST REPLACE THE PADS AND DO NOT TURN THE ROTOR. AT 19,160 MILES THE LEFT WHEEL SENSOR WENT ALONG WITH ONE IN THE STEERING WHEEL. THIS IS GOING TO COST ME ANOTHER $1200.00. THE REASON I AM WRITING THIS IS BECAUSE A FRIEND TOLD ME ABOUT A WEBSITE CALLED "EDMUNDS CAR REVIEW" AND I WENT ON THIS SITE TO FIND OUT THAT CADILLAC HAS HAD THIS ISSUE SINCE 2004, 2005, 2006, 2007, 2008 ETC. MOST OF THESE PEOPLE HAVE GOTTEN SOME SATISFACTION FROM CADILLAC AND SOLD THEIR CAR BEFORE THE NEXT REPAIRS. SO I BEG OF YOU, IF YOU OR SOMEONE YOU KNOW IS CONSIDERING BUYING A CADILLAC CTS, CTS-V THAT THEY READ THE EDMUND REPORT FIRST. I AM NOW CONTACTING THE NATIONAL HIGHWAY SAFETY ADMINISTRATION BECAUSE APPARENTLY THE BBB HAS GUIDE LINES THAT RESTRICT THEM FROM DOING ANYTHING ABOUT ISSUES 6 MONTHS OUT OF WARRANTY. SO PLEASE TELL ALL YOUR FRIENDS TO DO THE RESEARCH AND LOOK INTO OTHER LUXURY CARS BEFORE BUYING A CADILLAC. ONE MORE THING, I WENT TO DINNER AND WENT TO PULL INTO A PARKING SPOT AND THE BRAKE PEDAL WENT TO THE FLOOR AND STARTED CHATTERING AND THE CAR ROLLED INTO THE SPOT.
Jul 27, 2015
ELECTRICAL SYSTEM,AIR BAGS,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2007 CADILLAC CTS. WHILE DRIVING AT 60 MPH, THE KEY CAME OUT THE IGNITION. THE DEALER PERFORMED A REPAIR, BUT IT DID NOT RESOLVE THE ISSUE WITH THE IGNITION AND THE AIR BAG WARNING LIGHT BEGAN ILLUMINATING SINCE THE REPAIR. THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC WHO STATED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 99,000.
Jul 24, 2015
STEERING,AIR BAGS,SERVICE BRAKES
1 complaint
TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT STATED THAT WHILE MAKING A RIGHT TURN AT APPROXIMATELY 25 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WITHOUT WARNING. IN ADDITION, THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED THE VEHICLE INTO A LIGHT POLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A SHOULDER AND NECK INJURY THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000.
Dec 19, 2014
ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
1 complaint
A RECALL HAS BEEN ISSUED BY GM FOR 2004-2007 CADILLAC CTS-V CARS CONCERNING THE FUEL PUMP MODULE AND THE ELECTRICAL CONNECTOR MELTING A HOLE AND ALLOWING FOR A FUEL LEAK. SEE GM RECALL: N140405 I HAVE VERIFIED THAT MY CAR USES THE EXACT SAME FUEL PUMP THAT IS IN ALL THE RECALLED CARS. THE SAME PUMP WOULD THEN REQUIRE THE USE OF THE SAME STYLE CONNECTOR THAT IS PRONE TO MELTING AND SPILLING FUEL. I WOULD LIKE MY FUEL PUMP TO BE REPAIRED JUST AS ALL THE OTHER 2004-2007 CTS-V'S. THIS IS A SIGNIFICANT CONCERN FOR SAFETY. *TR
Nov 18, 2014
STEERING,VISIBILITY
1 complaint
TL* THE CONTACT OWNS A 2007 CADILLAC CTS. WHILE REVERSING, THE STEERING WHEEL SEIZED AND EXTREME FORCE WAS REQUIRED IN ORDER TO STEER THE VEHICLE. THE CONTACT ALSO MENTIONED THAT THE POWER WINDOWS FAILED TO OPERATE. THE VEHICLE WAS TOWED TO A DEALER WHO DIAGNOSED THAT THE STEERING POWER RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 29,000.
Oct 29, 2014
VEHICLE SPEED CONTROL
1 complaint
TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, IT SUDDENLY ACCELERATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.
Oct 03, 2014
SERVICE BRAKES,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT STATED THAT THE VEHICLE ACCELERATED INDEPENDENTLY AND THE BRAKES FAILED TO STOP THE VEHICLE. AS A RESULT, THE VEHICLE CRASHED INTO TWO DIFFERENT VEHICLES AND LANDED INTO A DITCH. A POLICE REPORT WAS FILED AND TWO OF THE OCCUPANTS SUSTAINED INJURIES. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND DEEMED TOTALED. THE VEHICLE WAS NOT INSPECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Sep 22, 2014
STEERING,ELECTRICAL SYSTEM,AIR BAGS,SERVICE BRAKES
1 complaint
TL* THE CONTACT OWNS A 2007 CADILLAC CTS. WHILE DRIVING 30 MPH, THE VEHICLE DECELERATED AND STALLED. THE STEERING WHEEL SEIZED AND BECAME DIFFICULT TO TURN. THE BRAKES ALSO BECAME DIFFICULT TO ENGAGE. DUE TO THE FAILURES, THE CONTACT CRASHED THE VEHICLE INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. AFTER THE CRASH, THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V394000 (IGNITION SWITCH). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 132,000.
Sep 18, 2014
VEHICLE SPEED CONTROL,SERVICE BRAKES
1 complaint
I NOTICED THAT OCCASIONALLY MY CAR BRAKES WOULD STOP WORKING A PUSH BACK AT ME WITH A PULSING FEELING WHEN I WAS TRYING TO STOP. THIS HAPPENED TO ME 6-7 TIMES INTERMITTENTLY WHEN DRIVING VERY SLOWLY AND TURNING, IT WASN'T SOMETHING THAT I COULD RE-CREATE EACH TIME. NEXT I RECEIVED AN INTERMITTENT IN-DASH MESSAGE THAT STATED "SERVICE BRAKE ASSIST" THAT WOULD COME ON FOR A FEW SECONDS THEN DISAPPEAR. IT DIDN'T ALWAYS APPEAR WHEN THE BRAKES WERE NOT WORKING. THIS WOULD TYPICALLY HAPPEN WHEN PARKING IN A PARKING SPACE, SLOWLY MAKING A SHARP TURN. I ACTUALLY HIT CONCRETE PARKING BUFFER ONE DAY BECAUSE I COULDN'T STOP. IN TAKING MY CAR TO THE DEALER I WAS TOLD THE ELECTRONIC BRAKE CONTROL MODULE NEEDED TO BE REPLACED. AND THAT THE RIGHT FRONT WHEEL AND HUB BEARING NEEDED TO BE REPLACED DUE TO THE EBCM. THE COST WAS ABOUT $2000.00. I'VE RESEARCHED THIS ISSUES AND AM SEEING MANY CTS OWNERS WITH THE SAME ISSUE. I FEEL THIS NEEDS TO BE ADDRESSED. THE PUBLIC NEEDS TO BE NOTIFIED THAT THIS IS AN ISSUE WITH THE VEHICLE. IT IS EXTREMELY SCARY TO FIND OUT THAT YOUR BRAKES ARE NOT WORKING. I HAVE TWO SMALL CHILDREN THAT TRAVEL WITH ME OFTEN. VEHICLE OWNERS NEED TO BE AWARE OF THE BRAKE ISSUE WITH THIS VEHICLE AND CADILLAC NEEDS TO BE RESPONSIBLE IN FIXING THE PROBLEM AND NOT WAITING FOR PEOPLE TO BRING IN THEIR CARS UNTIL THEIR BRAKES ARE NOT WORKING. BRAKES ARE A MUST HAVE ON A CAR AND THIS IS A PUBLIC SAFETY ISSUE. *TR
Aug 03, 2014
AIR BAGS,ENGINE
1 complaint
OUR CAR IS EXPERIENCING AN ISSUE WITH THE PASSENGER SIDE AIRBAG, WHICH MATCHES EXACTLY THE DESCRIPTION AND SYMPTOMS IN NHTSA CAMPAIGN ID 10V644000 AND GM SAFETY RECALL 100355. THE GM DEALERS KEEP SAYING OUR VIN DOESN'T MATCH THE PLANT WHERE THE CARS WITH THE PROBLEM AIRBAGS WERE MANUFACTURED AND WILL NOT REPLACE AS STATED IN THE RECALL, BUT OUR CAR HAS THE EXACT ISSUE AS SHOWN IN THE RECALL.------------------------------------------------------------------------------------------------------------------------------------ GM SUBJECT 10287 CONCERNING TIMING CHAIN ISSUE. GM PUT A BAND AID FIX ON THIS AND GAVE A SPECIAL WARRANTY TO 120,000 TO REPAIR ANY ISSUES WITH TIMING CHAIN UNTIL 120,000 MILES. OUR TIMING CHAIN WENT OUT AT 121,000 AND I FEEL GM SHOULD HONOR THE SPECIAL WARRANTY. TIMING CHAIN ISSUE WAS NOT EXPLAINED TO US WHEN THE BAND AID FIX WAS APPLIED AND TIMING CHAIN ISSUE STARTED BEFORE 120,000 MILES. *TR
Jun 05, 2014
STRUCTURE,ENGINE
1 complaint
I OWN A 2007 CADILLAC CTS. ON MONDAY, MARCH 17TH, AT 5:45AM, I WAS DRIVING SOUTH BOUND ON I-75. WHILE DRIVING WITH THE CRUISE CONTROL ON, TRAVELING AROUND 77 MPH, AT ABOUT MILE MARKER 88, I HEARD A LARGE THUD NOISE LIKE SOMETHING HIT THE UNDERBODY OF THE VEHICLE. I THEN HEARD A LOUD METALLIC RINGING NOISE AND FELT A VIBRATION THROUGH THE VEHICLE FLOOR AND STEERING WHEEL. I PUT MY TURN SIGNAL ON TO GET OVER TO THE SHOULDER OF THE ROAD. AS I TURNED MY HEAD TO THE RIGHT TO SEE IF IT WAS CLEAR TO GET OVER, I NOTICED A LARGE CLOUD OF BLACK SMOKE EMITTING FROM THE BACK OF THE VEHICLE AND COULD SEE AN ORANGE REFLECTION OF FLAMES IN THE DRIVER'S DOOR OF THE VEHICLE TO THE RIGHT OF ME. I GOT OVER TO THE SHOULDER AT MILE MARKER 87. I INSPECTED THE VEHICLE TO SEE WHAT WAS GOING ON, I LOOKED AT THE LEFT SIDE AND DIDN'T NOTICE ANYTHING, THEN WALKED OVER TO THE RIGHT SIDE OF THE VEHICLE (I WAS STANDING ABOUT 10 FT BEHIND THE VEHICLE ON THE RIGHT SIDE) AND NOTICED FLAMES SHOOTING OUT FROM UNDER THE ENGINE COMPARTMENT. I WALKED BACK ABOUT 50 FEET AND CALLED 911 AND REPORTED THE VEHICLE FIRE. THE INDEPENDENCE TOWNSHIP SHERIFF'S OFFICE RESPONDED ABOUT 5 MINUTES LATER AND WAS GOING TO ATTEMPT TO PUT THE FIRE OUT, BUT BY THAT TIME THE FLAMES WERE SHOOTING OUT OF HOOD OF THE VEHICLE. THE FLAMES WERE ABOUT 4 TO 5 FT AT THAT TIME AND THE OFFICER DECIDED NOT TO ATTEMPT TO PUT THE FIRE OUT. FIRE DEPARTMENT SHOWED UP ABOUT 10 MINUTES AFTER THE SHERIFF WAS THERE AND PUT THE FIRE OUT. I HAD THE VEHICLE TOWED TO RANDY WEISS GM DEALER IN FENTON, MICHIGAN. VEHICLE MILEAGE 74,665 MILES. VEHICLE MAINTAINED EITHER BY LASCO FORD IN FENTON MICHIGAN OR AL SIERRA IN GRAND BLANC MICHIGAN. *TR
Apr 02, 2014
ELECTRICAL SYSTEM,AIR BAGS,SERVICE BRAKES
1 complaint
I WAS DRIVING ON I-75 IN MONROE, MICHIGAN. WHEN ANOTHER VEHICLE VENTURED OR STEERED INTO MY LANE, WHERE MY 2007 CADILLAC CTS WAS CUT OFF/BUMPED CAUSING A FRONTAL AND BACK IMPACT TO THE VEHICLE. THE CAR BAGS DID NOT DEPLOY, THE BRAKES DID NOT STOP THE CAR AND THE IGNITION SWITCH LOCKED. ACCORDING TO THE INSURANCE COMPANY, THE CAR WAS A TOTAL LOSS. *TR
Apr 01, 2014
SUSPENSION,SERVICE BRAKES
1 complaint
TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT STATED THAT WHEN THE BRAKE PEDAL WAS DEPRESSED, THE FRONT BRAKE PULSATED ABNORMALLY. THE VEHICLE WAS TAKEN TO A MECHANIC FOR INSPECTION. THE FRONT ROTORS WERE FOUND TO BE WORN AND THE REAR AXLE SEAL WAS CORRODED. THE FRONT ROTORS WERE REPLACED BUT THE REAR AXLE SEAL WAS NOT REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000 AND THE APPROXIMATE CURRENT MILEAGE WAS 50,400.
Aug 22, 2013
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
MY HUSBAND AND I HAVE BEEN WORKING WITH HILL CADILLAC, FC KERBECK AND GM PROTECTION PLAN TO RESOLVE OUR REPAIR ISSUES. THE INFORMATION WE HAVE RECEIVED IS THAT THE TIMING CHAIN NEEDS TO BE REPLACED. WE PAID FOR ADDITIONAL WARRANTIES WHEN WE PURCHASED OUR CADILLAC IN 2010. OUR TIMING CHAIN WAS REPLACED IN AUGUST 2011 AND NOW ARE BEING TOLD THAT THERE IS NO OIL IN OUR CAR AND WE NEED REPAIRS THAT COST OVER $2000.00. MY HUSBAND AND I DO NOT HAVE THAT KIND OF MONEY INSTANTLY. WE HAVE PROVIDED DOCUMENTATION OF TIMELY OIL CHANGES AND UP TO DATE REPAIRS ON THE VEHICLE. WE LOVE OUR CAR AND NOW NEED THE DEALERSHIP AND OTHERS TO STAND BEHIND THEIR "CERTIFIED" CAR AND REPAIR OUR CAR. ANY HELP YOU CAN GIVE WOULD BE APPRECIATED. CONTACTS SPOKEN TO ARE: RUBIN/CADILLAC CORPORATION: 866-790-5600 X 11197 - CASE NUMBER:[XXX]HILL CADILLAC - 610-356-4900 FC KERBECK - [XXX]- 856-786-8200 (PLACE OF PURCHASE) THANK YOU FOR ANY HELP YOU CAN PROVIDE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Jul 16, 2012
TIRES,WHEELS
1 complaint
SPARE TIRE DOESN'T FIT ON CTS SPORT. *TR
Oct 24, 2011
STRUCTURE,TIRES
1 complaint
2007 CADILLAC CTS. CONSUMER STATES PROBLEM WITH OBTAINING A REFUND DUE TO ISSUES WITH VEHICLE UPON TRYING TO TRADE IT IN *TGW CONSUMER WRITES ADDITIONAL CORRESPONDENCE *TGW THE CONSUMER LEARNED THE FRAME WAS DAMAGED AND IT APPEARED THE VEHICLE HAD BEEN SITTING ON BLOCKS AND THERE WAS DAMAGE UNDER THE VEHICLE. THE LOW FLUID LIGHT ILLUMINATED AND THE VEHICLE DID NOT COME EQUIPPED WITH A SPARE TIRE. *JB
Sep 07, 2011
SERVICE BRAKES, HYDRAULIC,AIR BAGS
1 complaint
2007 CADILLAC CTS. CONSUMER STATES PROBLEMS WITH BRAKES *TGW THE CONSUMER STATED THE VEHICLE WAS ONLY 4 MONTHS OLD WHEN THE BRAKES FAILED TO RESPOND AND THE CONSUMERS SON CRASHED INTO A CONCRETE WALL. THREE YEARS LATER, THE CONSUMER RECEIVED A RECALL IN THE MAIL REGARDING THE BRAKES. ALSO, THE AIR BAGS FAILED TO DEPLOY. RECALL 10V105000.*JB
Jun 21, 2010
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
1 complaint
I PURCHASED A USED 2007 CADILLAC CTS IN NOVEMBER 2009. FROM THAT TIME, IT ALWAYS HESITATES WITH THE FIRST FORWARD ACCELERATION OF THE MORNING, AND THEN HAS A FORCEFUL ACCELERATION AS IT OVERCOMES THE HESITATION/ALMOST STALLING, AND THEN DRIVES NORMALLY. AS THIS WAS A NEW CAR FOR ME, I THOUGHT THAT MAYBE THE CAR NEEDED TO WARM UP DUE TO THE COLD WEATHER OVER WINTER. ONCE THE TEMPERATURES INCREASED, THE CAR CONTINUED TO EXPERIENCE THE PROBLEM - DAILY. THE CAR IS AT THE DEALER AGAIN - 5TH VISIT SINCE MARCH 2010. THE FIRST VISIT THEY FOUND NOTHING, THE SECOND VISIT FOUND A WORN TIMING BELT, THIRD VISIT FOUND NOTHING, FOURTH VISIT TOOK 5 DAYS AND FOUND CONNECTIVITY ERRORS WITH THE DRIVE-WIRE SYSTEM. THERE WAS AN ERRATIC SIGNAL FROM TAC MODULE; REPLACED TERMINALS CIRCUIT # 581 & #582 (THROTTLE ACTUATOR). THE REPAIRS DID NOT FIX THE ISSUE AND I TOOK THE CAR BACK AFTER 3 DAYS FOR THE 5TH VISIT. THE DEALER HAS INDICATED THAT THEY HAVE REPLICATED THE PROBLEM, BUT DO NOT KNOW HOW TO SOLVE IT. THIS COMPLAINT HAS BEEN ESCALATED UP TO THE DISTRICT-LEVEL SUPPORT AND I AM NOW WAITING FOR GM TO SEND AN ENGINEER TO THE DEALERSHIP TO TRY TO FIGURE OUT HOW TO SOLVE THE PROBLEM. IT IS FRIGHTENING TO DRIVE A CAR THAT REPEATEDLY WANTS TO STALL AND THEN OVER-ACCELERATES TO OVERCOME THE PROBLEM CAUSING THE HESITATION. IT IS ALSO FRIGHTENING THAT IT IS TAKING 5 VISITS FOR THE DEALER TO RECOGNIZE THE SERIOUS NATURE OF THIS PROBLEM, WITH NO SOLUTION IN SIGHT. IT IS UNSAFE TO DRIVE A CAR THAT RANDOMLY TRIES TO STALL, AND THEN OVERCOMPENSATES BY A STRONG/FORCEFUL ACCELERATION. *TR
May 21, 2010
SERVICE BRAKES, ELECTRIC
1 complaint
CARS BRAKES FAILED TO STOP THE VEHICLE AT SLOW SPEED WHILE PARKING. THE ANTILOCK BRAKES SUDDENLTY PULSATED AT ABOUT 3-4 MILES PER HOUR ON DRY PAVEMENT. TTHE CAR ROLLED FREELY INTO THE CAR IN FRONT OF IT WITH BRAKE PEDAL COMPLETELY DEPRESSED.
Mar 31, 2010
SERVICE BRAKES, HYDRAULIC,VISIBILITY,STRUCTURE,SEATS,EQUIPMENT
1 complaint
I PURCHASED MY 07 CTS NEW OCT. 2007 (MY SEX IS FEMALE). MY CAR HAS BEEN IN & OUT OF THE DEALERS SHOP NUMEROUS TIMES. SOME OF MY PROBLEMS REAR END SLIP GROWL, TRUNK OPENS, 3 WATER LEAKS, MESSAGE LIGHTS ENGAGING, DRIVER SEATS MALFUNCTIONS, BRAKES, SERVICE LIGHTS, RUST, FRONT NOISE, WINDOW, DOOR HANDLES, A/C & 2 RECALLS. SOME OF MY CONCERNS GET ADDRESSES ALOT THEY SAY THEY CAN'T DUPLICATE. MY CAR LOST FULL POWER FOR A SHORT TIME IN OCT. OF 2008. I LOST MY LEMON LAW CASE THROUGH THE BBB IN SEP. 2008. I DID GET A INVOICE FROM MY DEALERSHIP ON ERROR WHILE PREPARING FOR MY LEMON LAW CASE. MY CAR WAS IN THE DEALERS SHOP FOR SIX DAYS PAINTING THE DECK LID BEFORE I EVEN BOUGHT MY CAR (I WAS NEVER TOLD ABOUT THIS). DEALER CLAIMS NOTHING MAJOR JUST MINOR. NOW IN OCT. OF 2008 I'VE LEARNED SOMETHING MORE HAS HAPPENED TO MY CAR BEFORE I BOUGHT IT. I'VE DISCOVERED MY CAR HAS WELD MARKS ON THE INSIDE TRUNK AREA? THE DEALERSHIP OWNER SAYS NO WAY THAT HAPPENED ON HIS LOT THAT MY CAR CAME FROM THE MANUFACTURER LIKE THAT. THE DEALERSHIP OWNER CAN'T EXPLAIN THE WELD MARKS ON MY CAR. AGAIN I BOUGHT THIS CAR BRAND NEW. I'VE BEEN THROUGH LOTS OF TEARS WITH THE PERFORMANCE OF MY CAR & NOW IT'S BEEN DAMAGED TOO. MY CAR STILL HAS PERFORMANCE PROBLEMS TO THIS DAY. I'VE EVEN LEARNED THAT A COUPLE OF MY ACCESSORIES THAT I PAID LOTS OF $$$$ FOR THE DEALERSHIP TO INSTALL WHERE DONE POORLY. *TR
Nov 06, 2008
SERVICE BRAKES, HYDRAULIC,POWER TRAIN
1 complaint
TL*THE CONTACT OWNS A 2007 CADILLAC CTS. IN FEB OF 2008, THE VEHICLE WAS TAKEN TO THE DEALER FOR NHTSA CAMPAIGN ID NUMBER 07V58900 (POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL); HOWEVER, THE VEHICLE WAS NOT REPAIRED CORRECTLY. THE TRANSMISSION MODULE WAS RECENTLY REPLACED AND THE MANUAL GEAR FAILED. RECENTLY, THE REAR ROTORS FAILED. A COMPLAINT WAS FILED WITH THE MANUFACTURER AND THEY STATED THAT THEY WOULD NOT ASSIST WITH THE REPAIRS BECAUSE THE VEHICLE WAS OVER 30,000 MILES. IN ADDITION, THE WARRANTY WAS EXPIRED. THE FAILURE MILEAGE WAS 15,000 AND CURRENT MILEAGE WAS 38,000. UPDATED 12/02/08. *LJ UPDATED 12/03/08. *JB
Nov 03, 2008
POWER TRAIN,AIR BAGS
1 complaint
TL*THE CONTACT OWNS A 2007 CADILLAC CTS. WHILE DRIVING LESS THAN 60 MPH IN RAINY WEATHER, THE TRACTION LIGHT SUDDENLY ILLUMINATED. WHEN THE BRAKES WERE APPLIED, THE VEHICLE SLID EVERYWHERE. THE REAR OR FRONT OF THE VEHICLE STRUCK A NORTH AND SOUTH DIVIDER. NONE OF THE AIR BAGS DEPLOYED. A WEEK AND A HALF LATER, THE CONTACT RECEIVED A SAFETY RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V589000 (POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL), WHICH SHE BELIEVES TO BE THE CAUSE OF THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE UNAVAILABLE.
Aug 27, 2008
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,EQUIPMENT
1 complaint
TL*THE CONTACT OWNS A 2007 CADILLAC CTS. WHEN THE VEHICLE WAS FIRST PURCHASED, THE CONTACT NOTICED THAT IT WOULD SHAKE WHEN STARTING. IN ADDITION, THE RADIO AND CRUISE CONTROL FAILED. THE DEALER STATED THAT THERE WERE NO FAILURES WITH THE VEHICLE. WHILE DRIVING 10-15 MPH INTO A PARKING LOT, THE CONTACT NOTICED BLACK SMOKE UNDER THE HOOD OF THE VEHICLE. SHE PULLED OVER, RAISED THE HOOD, AND FLAMES ENGULFED THE VEHICLE. THE POLICE CONTAINED THE FIRE AND FILED A REPORT. THE FAILURE AND CURRENT MILEAGES WERE 27,800.
Aug 01, 2008
SERVICE BRAKES, HYDRAULIC,POWER TRAIN,ELECTRICAL SYSTEM,STRUCTURE,VEHICLE SPEED CONTROL
1 complaint
MILEAGE: 4,833 I HAD BEEN WAITING IN LINE AT A CARWASH, AND WHEN IT WAS MY TURN TO ENTER, I BEGAN TO SLOWLY MOVE FORWARD. AS I WAS INCHING FORWARD, MY CAR BEGAN TO MOVE FASTER THAN IT SHOULD. I APPLIED THE BRAKE, BUT I DID NOT HAVE ANY AND MY STEERING WAS LOCKED. IT FELT LIKE MY CAR STALLED, BUT AT THE SAME TIME, IT KEPT MOVING FORWARD. FORTUNATELY, I WAS ABLE TO ENGAGE MY EMERGENCY BRAKE TO PREVENT ME FROM CRASHING. THIS IS THE 2ND TIME THIS HAS HAPPENED. THE FIRST TIME WAS IN AUGUST OF '07. THAT TIME, I WAS PARKED AT THE TOP OF MY SLOPED DRIVEWAY. THE CAR LURCHED FORWARD AND I HAD NO BRAKES OR STEERING AND MY CAR ROLLED DOWN THE HILL AND INTO A BRICK WALL. I ENDED UP IN THE ER WITH A NECK INJURY. THE DEALERSHIP FOUND NOTHING. MY CAR HAS BEEN IN AND OUT OF THE DEALERSHIP FOR VARIOUS PROBLEMS TIED TO THE ELECTRICAL SYSTEM OF THE CAR. (EX. THE TRACTION CONTROL WOULD ENGAGE INAPPROPRIATELY OR WOULD STOP ME DEAD IN THE MIDDLE OF THE ROAD, THE TRUNK CAME OPEN WHILE I WAS DRIVING, IT WOULD HAVE PICKUP HESITATION, IT WOULD ALSO FEEL AS IF IT WERE ACCELERATING ITSELF WHILE I WAS DRIVING, MY OIL LIFE READING WAS OFF BY 38%, CAR HAD TO BE REPROGRAMMED BECAUSE THE POWER TRAIN SYSTEM DETECTED A MALFUNCTION IN THE ENGINE CONTROL SYSTEM, THE GAS GAUGE AND LOW FUEL WARNING LIGHTS ARE NOT PERFORMING ACCURATELY.) AS OF TODAY, MY CAR HAS BEEN IN THE SHOP FOR 17 DAYS AS THEY CONTINUE TO ATTEMPT TO FIX MY PROBLEMS. IF YOU FACTOR IN THE TIME IT WAS IN THEIR AFTER MY ACCIDENT DUE TO THE MALFUNCTION OF THE CAR, IT HAS BEEN OVER 77 DAYS IN THE PAST 10 MONTHS. *TR
Jun 16, 2008
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,POWER TRAIN
1 complaint
FEBRUARY 2008,. RECEIVED RECALL LETTER FOR NEW CADILLAC 2007. APPOINTMENT WAS MADE AND PROBLEM HAS NOT BEEN CORRECTED - END OF FEBRUARY 2008. CAR STILL LEAKS FROM ENGINE AND LEAVES RESIDUE IN DRIVEWAY WHERE PARKED. CONTACTED DEALERSHIP AND THEY ARE NOT INTERESTED IN REPAIRING. CADILLAC CUSTOMER SERVICE MADE ANOTHER APPOINTMENT FOR DIAGNOSTIC FOR MAY 2008. CAR STILL NOT CORRECTED. FEEL THE CAR SHOULD BE REPLACED. BOUGHT BRAND NEW - AM 80 YEARS OLD AND NEED VEHICLE THAT IS SAFE AND SECURE. MAIN REASON FOR PURCHASE. I CANNOT CONTINUE TO TAKE CAR BACK AND FORTH TO DEALERSHIP AND PROBLEM NOT CORRECTED. FEEL IT IS A TACTIC AND CAR SHOULD BE REPLACED. THE RECALL DRIVE AXLE DIFFERENTIAL SEAL - BEARINGS AND OTHER COMPONENTS INCLUDING DRIVE WHEELS, BRAKES, ENGINE, ETC..... *TR
May 30, 2008
STEERING,SUSPENSION,EQUIPMENT
1 complaint
CONTROL OF VEHICLE AND HANDLING DIFFICULT. *TR
May 18, 2008
POWER TRAIN,EQUIPMENT
1 complaint
I RECEIVED A RECALL ON MY 2007 CADILLAC CTS RECALL # 07204 IN FEBRUARY 2008. I CALLED THE DEALER AND THEY DON'T HAVE PARTS TO FIX THE RECALL. IT HAS NOW BEEN 2 MONTHS. HELP. *TR
Apr 10, 2008
SUSPENSION,TIRES
1 complaint
2007 CADILLAC CTS WITH TIRE PROBLEMS. CONSUMER STATES THAT THE TIRES WORE OUT AT 9,000 MILES. DEALER DID AN ALIGNMENT THEN THE VEHICLE EXPERIENCED A LOT OF NOISE. MICHELIN DEALER FOUND THAT THE TIRES WERE OUT OF ALIGNMENT. *KB THE CONSUMER STATED THE VEHICLE HAD A DIFFERENT SIZE TIRE, OTHER THAN WHAT WAS SPECIFIED FOR THE VEHICLE. ACCORDING TO THE DOOR STICKER THE VEHICLE SHOULD HAVE HAD 16 INCH TIRES, HOWEVER THE VEHICLE HAD 18 INCH TIRES. THE MECHANIC STATED THE TIRES WERE CHOPPED.*JB
Mar 31, 2008
STRUCTURE,EQUIPMENT
1 complaint
THE DISPLAY ON THE RADIO WILL ONLY SHOW ONE WORD OF THE ARTIST OR SONG. THE DEALERSHIP SAID THAT THIS WAS A FLAW OF THE 2007 CTS RADIO AND THERE WAS NOTHING THAT COULD BE DONE. I CONTACTED CADILLAC AND THE RESTATED WHAT THE DEALERSHIP SAID AND BASED HER CONCLUSION ON THE DEALERSHIPS TESTING ON ONE OTHER 07 CTS. THIS IS DISAPPOINTING SINCE I PAID AN EXTRA $1,500.00 FOR THE BOSE SYSTEM. *TR
Mar 13, 2008
SUSPENSION,AIR BAGS,WHEELS
1 complaint
TL*THE CONTACT OWNS A 2007 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 15 MPH, THE WHEELS LOCKED CAUSING THE VEHICLE TO SPIN COMPLETELY AROUND AND STRIKE A CURB ON THE REAR DRIVER SIDE. NONE OF THE AIR BAGS DEPLOYED. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE REAR DRIVER SIDE WHEEL WAS BENT INWARDS. THEY FURTHER STATED THAT THE SUSPENSION SYSTEM AND WHEELS NEEDED TO BE REPLACED AT THE COST OF $3,000. TWO DAYS LATER, THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V589000 (SUSPENSION:REAR:AXLE:SPINDLE). THE DEALER STATED THAT THEY WOULD REPAIR THE VEHICLE ACCORDING TO THE REMEDY IN THE NOTICE, BUT WOULD NOT ASSUME LIABILITY FOR ANY OTHER RELATED DAMAGES. THE MANUFACTURER HAS NOT PROVIDED ANY ASSISTANCE. SINCE THE FAILURE, THE DEALER HAS TAKEN POSSESSION OF THE VEHICLE. THE CONTACT HAS PICTURES. THE FAILURE AND CURRENT MILEAGES WERE 17,000.
Feb 22, 2008
EXTERIOR LIGHTING
1 complaint
NOT ON MY VEHICLE, BUT NOTICE ON OTHER VEHICLES, PARTICULARLY NEWER MODEL CADILLAC'S, THAT THE LED TAILLIGHTS RESULT IN A STROBING AFTER-EFFECT IMAGE WHEN I AM DRIVING OR RIDING IN A CAR AND ONE OF THESE TYPES OF TAILLIGHTS COMES INTO MY FIELD OF VISION. IT IS VERY UNCOMFORTABLE AS WELL AS DISTRACTING AS IT BRIEFLY (2-3 SECONDS) INTERFERES WITH MY VISION. I AM AWARE OF THIS HAPPENING TO OTHER PEOPLE AS WELL (BOTH FAMILY MEMBERS AS WELL AS OTHER COMPLAINTS FOUND ONLINE). THIS DOES NOT OCCUR FOR ME WITH "REGULAR" INCANDESCENT OR HALOGEN TYPE BULBS. I DO NOT HAVE ANY EYE CONDITIONS OR VISUAL PROBLEMS OTHER THAN WEARING REGULAR EYEGLASSES. *JB
Nov 04, 2007
ELECTRICAL SYSTEM,AIR BAGS
1 complaint
AFTER STARTING UP MY CAR (A 2007 CADILLAC CTS) AND ATTEMPTING TO GO IN REVERSE, IT STALLED IN MY DRIVEWAY AND BEGAN TO ROLL DOWN THE HILL. I TRIED TO BRAKE AND TO STEER THE CAR, BUT IT WOULD NOT RESPOND. I ALSO NOTICED THAT MY TRACTION ENGAGED LIGHT WAS ON. I ENDED UP SLIDING INTO THE RETAINING WALL AND CONTINUED DOWN THE HILL UNTIL I CRASHED INTO THE BRICK PILLAR OF MY GARAGE. MY AIRBAGS DID NOT DEPLOY AND ONSTAR DID NOT RESPOND TO THE CRASH. I SUSTAINED INJURIES ENDED UP IN THE ER. THE LOCAL GM DEALER COULD NOT FIND ANYTHING WRONG WITH MY CAR AND SAID THAT MY AIRBAGS DID NOT DEPLOY DUE TO THE "ANGLE" OF THE HIT. MY CAR HAD NEARLY $8000 WORTH OF DAMAGE SO THIS WAS NOT A LITTLE "FENDER BENDER". WHEN I WAS AT THE DEALERSHIP TALKING TO THE SERVICE DEPARTMENT MANAGER, HE TOLD ME THAT THERE WAS ANOTHER CUSTOMER WHO WAS FILING A COMPLAINT AGAINST GM BECAUSE THEY HAD A SIMILAR PROBLEM. THEY HAD AN ACCIDENT IN THEIR CADILLAC AND SUSTAINED MUCH MORE DAMAGE THAN I DID, BUT THEIR AIRBAGS FAILED TO DEPLOY ALSO. I TOOK DELIVERY OF THE CAR AT 463 MILES AND MY INCIDENT TOOK PLACE AROUND 503 MILES OR SO. I HAD THIS CAR LESS THAN 30 HOURS WHEN THIS HAPPENED. I STILL CONTEND THAT THE CAR STALLED AND CAUSED THIS ACCIDENT, BUT GM SAID THAT THERE WERE NO CODES FOUND WHEN THEY RAN THE DIAGNOSTIC. I BOUGHT THIS CAR DUE TO THE ONSTAR, AND EVEN THOUGH THEIR WEBSITE SAYS THAT IT CAN DETECT A COLLISION WITHOUT THE AIRBAGS DEPLOYING, IT DID NOT WORK IN MY CASE. *JB
Aug 09, 2007
Frequently Asked Questions
How many problems does the 2007 CADILLAC CTS have?
The 2007 CADILLAC CTS currently has 217 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2007 CADILLAC CTS?
The most common problems reported for the 2007 CADILLAC CTS are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2007 CADILLAC CTS problem data come from?
All problem and complaint data for the 2007 CADILLAC CTS comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
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