How many problems does the 2008 CADILLAC CTS have?

The 2008 CADILLAC CTS currently has 174 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2008 CADILLAC CTS?

The most common problems reported for the 2008 CADILLAC CTS are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2008 CADILLAC CTS problem data come from?

All problem and complaint data for the 2008 CADILLAC CTS comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

2008 CADILLAC CTS Problems

ELECTRICAL SYSTEM

19 complaints

The recall performed on this vehicle were not performed. They played a [XXX] man made him get aThe recall performed on this vehicle we’re not performed. They played a [XXX] man made him get a timing chain for Morris Cadillac. I have several receipts from the vehicle being serviced because of the faulty windshield washer heater system that was supposed to be disabled caused an electrical short in the vehicle because it was not properly sealed water got in the wires and caused the computer to be fried this happened before the car still only has 67,000 miles and they won’t even take it in. The car stopped in the middle of the road almost killing everybody. I’ve had several technicians explain that it’s because of the faulty. Recall that they did not fix that is still exposed. Maybe they had a worker that was fired in 2017. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

May 29, 2025

AFTER IT RAINS WATER LEAKS FROM SUNROOF (NOT SURE) DOWN ONTO FLOORBOARD NEAR THE PETAL.AND ALSO INTO TRUNK. ELECTRICAL DEVICE INSIDE CAR DOES NOT OPEN TRUNK EVEN AFTER HAVING IT REPAIRED.

Mar 20, 2021

MY CAR WON'T HOLD A CHARGE. I BUY A NEW BATTERY AND THE CAR SAYS BATTERY SAVER MODE ACTIVATED. THE BATTERY WILL BE DEAD BY MORNING OR IF I TAKE IT DOWN THE ROAD THE VOLTAGE WILL START DROPPING BEFORE I GET HOME. WHEN I SAY DOWN THE ROAD I MEAN LESS THEN A 2 MILES. AFTER I TURN MY CAR OFF IT WON'T START BECAUSE THE BATTERY VOLTAGE WILL BE TO LOW. I'VE HAD THE BATTERY AND ALTERNATOR CHECK BOTH ARE FINE. CHECKED TO SEE IF THEIR MIGHT BE LIGHTS LEFT ON, BUT NOPE NOT EVEN THE TRUCK LIGHT. SO I'M AT MY END WITH THE CAR, IT'S A $30,000 CAR THAT I CAN'T EVEN DRIVE. THAT'S A LOT OF MONEY FOR A YARD ORNAMENT.

Sep 16, 2017

PASSENGER SIDE REAR WINDOW ROLLS DOWN ON ITS OWN IN RAIN, CAR WASH. SUNROOF HAS LOUD WIND NOISE. WINDOW GOES DOWN WHILE ON AND DRIVING.

Jul 24, 2017

TL* THE CONTACT OWNS A 2008 CADILLAC CTS. THE CONTACT STATED THAT THERE WERE SEVERAL ELECTRICAL FAILURES, SUCH AS THE TURN SIGNALS FAILED TO FUNCTION AND THE MIDDLE CONSOLE ELECTRIC FUNCTIONS FAILED TO ILLUMINATE. AFTER SEVERAL REPAIRS, THE FAILURES CONTINUED. THE CONTACT HAD THREE BATTERIES REPLACED AND THE ALTERNATOR ASSEMBLY REPLACED, BUT THE FAILURES CONTINUED. THE VENT CONTROLS ALSO FAILED TO FUNCTION FOR THE HEATER AND AIR CONDITIONER. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS PERTAINING TO THE FAILURES. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000. UPDATED 08/29/17*LJ *CN

Apr 24, 2017

+ 14 more complaints for this component

FUEL/PROPULSION SYSTEM

16 complaints

Fuel supply stops and engine stalls when I get near or below 1/4 tank. I can restart the engine and it will run for anywhere from a few seconds to sometimes a minute, but mostly only a few seconds. Limp my car this way to a gas station, fill the tank, problem solved. I know it had fuel in the tank as it only took 11 gallons with my 16 gallon tank. Installed a new fuel pump, problem continues. This can put someone in a life threatening situation. The first time it happened I was passing a semi truck on a 2 lane Interstate with cars and trucks behind me. Just as I got half way on the semi's left, I'm doing about 70 mph, the engine stalls. Luckily, I kept a cool head and turned on my blinker as the car slowed down. The semi behind me took a hint and backed off so I could coast to the right shoulder. This could very easily have caused a fatal accident. It has since happened 3 or 4 other times.

Feb 16, 2022

TL* THE CONTACT OWNS A 2008 CADILLAC CTS. WHILE DRIVING 35 MPH, THE CONTACT SMELLED FUEL INSIDE THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO RITCHEY CADILLAC (LOCATED AT 932 N NOVA RD #101, DAYTONA BEACH, FL 32117, (386) 675-1019) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 73,271. *BF CONSUMER STATED GM MODELS 2006,2007 AND 2008 WERE RECALLED BUT CADILLAC SHOULD HAVE BEEN RECALLED.*JB

Sep 10, 2019

I TOOK MY CAR TO HAVE IT SERVICE AND THE TECHNICIAN SAID THE GAS TANK IS LEAKING FROM THE TOP. MY CAR IS A AWD AND THIS WILL BE A COSTLY REPAIR. WHY IS THERE NOT A RECALL ON A DANGEROUS COMMON PROBLEM? THANKS

Nov 18, 2018

TL* THE CONTACT OWNS A 2008 CADILLAC CTS. THE CONTACT SMELLED FUEL IN THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT FUEL WAS LEAKING FROM THE FUEL PUMP ON TOP OF THE FUEL TANK. THE DEALER (CADILLAC OF ARLINGTON, 2001 N COLLINS ST, ARLINGTON, TX 76011) WAS MADE AWARE OF THE FAILURE, BUT COULD NOT ASSIST. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 115,000.

Oct 05, 2018

TL* THE CONTACT OWNS A 2008 CADILLAC CTS. THE CONTACT NOTICED A STRONG FUEL ODOR IN THE VEHICLE WITHOUT WARNING. THE ODOR WAS AFFECTING THE CONTACT'S BREATHING. THE DEALER PROVIDED NO ODOR TESTING AND THE FAILURE WORSENED AFTER THE TIMING BELT WAS REPLACED. THE MANUFACTURER PROVIDED NO SOLUTION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Apr 14, 2017

+ 11 more complaints for this component

VEHICLE SPEED CONTROL

11 complaints

TL* THE CONTACT OWNS A 2008 CADILLAC CTS. WHILE DRIVING AND APPLYING THE BRAKES, THE VEHICLE BEGAN TO ACCELERATE UNCONTROLLABLY. THE CONTACT STATED THAT THE ONLY WAY TO CORRECT THE FAILURE WAS BY TURNING OFF AND RESTARTING THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000.

Jun 26, 2019

2008 CADILLAC CTS CAR ACCELERATED. *MW THE CONSUMER STATED HE WAS PULLING INTO A PARKING SPACE, WHEN THE VEHICLE SUDDENLY ACCELERATED JUMPING OVER THE SIDEWALK. THE ONLY THING FOR HIM TO DO, WAS TO TURN OFF THE IGNITION. HE WAS ABLE TO GET THE VEHICLE BACK ON THE PAVEMENT. THE DEALER WAS UNABLE TO FIND A PROBLEM WITH THE VEHICLE. ONE YEAR LATER, AS THE CONSUMER WAS APPROACHING A STOP LIGHT, THE VEHICLE FAILED TO STOP AND KEPT ACCELERATING. HE MANAGED TO TURN THE IGNITION OFF. THE VEHICLE WAS TAKEN TO THE DEALER. HOWEVER, THEY WERE UNABLE TO DETERMINE THE CAUSE. *JB

Dec 08, 2014

TL* THE CONTACT OWNS A 2008 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 1 MPH, THERE WAS AN UNEXPECTED INCREASE OF ACCELERATION AS THE VEHICLE FAILED TO SLOW DOWN EVEN THOUGH THE BRAKE PEDAL WAS DEPRESSED REPEATEDLY. THE VEHICLE TRAVELED OVER A BOULDER AND THEN CAME TO A COMPLETE STOP. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN WAS UNABLE TO LOCATE A PROBLEM. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 14,000. THE VIN WAS UNAVAILABLE.

Mar 20, 2014

TL* THE CONTACT OWNS A 2008 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING. THE VEHICLE TRAVELED OVER A CURVE AND CRASHED INTO A TREE. THE CONTACT SUSTAINED WHIPLASH AND NECK INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND SENT AN ENGINEER TO FURTHER INSPECT THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 41,000. *TR

May 31, 2013

Crash: 1

Injuries: 1

TL* THE CONTACT OWNS A 2008 CADILLAC CTS. THE CONTACT STATED THAT WHILE SITTING IDLE WITH THE BRAKES DEPRESSED, THE SPEEDOMETER SUDDENLY INCREASED TO 80 MPH AS THE REAR TIRES BEGAN SPINNING UNCONTROLLABLY. THE CONTACT IMMEDIATELY PLACED BOTH FEET ON THE BRAKE PEDAL AND THE VEHICLE RESUMED NORMAL OPERATION. THE VEHICLE WAS LATER TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE CONTACT WAS ADVISED THAT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS LATER CONTACTED BUT OFFERED NO ASSISTANCE TO THE CONTACT. THE FAILURE MILEAGE WAS APPROXIMATELY 29,000. THE CURRENT MILEAGE WAS APPROXIMATELY 32,000. THE VIN WAS UNAVAILABLE.

Dec 13, 2012

+ 6 more complaints for this component

ENGINE

9 complaints

ERROR CODE KEPT OCCURING, HAD TO SPEND $3000 RECENTLY AND HAVE HEARD FRM MECANICS THIS HAPPEN OFTEN ON 2008 CTS CARS. ALVE ITIMING CHAIN WAS STRETCHED CAUSING CAM FAULT, ACTUATOR WAS LEAKINGING OIL CODE AS OCCRED BEFORE, BUT MECHANIC SAID TO WAIT

Aug 08, 2020

CAR HAS FAILED EMISSION TESTING FOR 2 CONSECUTIVE YEARS SINCE I PURCHASED IT. AFTER DRIVING FOR THE BETTER PART OF A YEAR I TOOK IT TO A DEALER IN 2018 AND EXPLAINED THAT CHECK ENGINE LIGHT COMES ON AND OFF PERSISTENTLY. THEY TESTED EMISSIONS AND SAID IT PASSED. AGAIN IN 2019 IT FAILED EMISSIONS AGAIN AND THE DEALER PROVIDED A DIAGNOSTIC TEST WHICH INDICATED THAT TIME CHAINS NEEDED TO BE REPLACED. ESTIMATE FOR REPAIR $3900.00. IN SHORT PROBLEMS HAVE EXISTED FOR APPROXIMATELY 3 YEARS. THIS COMPLAINT IS CORRECT FROM PREVIOUS FILING NUMBER:11174923

Feb 19, 2019

CHECK ENGINE LIGHT ON. FAILED EMISSION TESTING. DIAGNOSTIC TESTING INDICATE A TROUBLE CODE 2008 AND RECOMMENDS REPLACING TIMING CHAINS. 74,000 MILES

Feb 07, 2019

TL* THE CONTACT OWNS A 2008 CADILLAC CTS. WHILE DRIVING 50 MPH, THE CONTACT HEARD AN ABNORMAL CLINKING NOISE COMING FROM THE ENGINE. THE SOUND USUALLY OCCURRED WHEN THE VEHICLE ACCELERATED. ALSO, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE THE TECHNICIAN DIAGNOSED THE VEHICLE AND THE "TIMING CHAIN" MESSAGE DISPLAYED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 34,053.

Dec 04, 2018

TL* THE CONTACT OWNS A 2008 CADILLAC CTS. WHEN THE CONTACT ATTEMPTED TO DRIVE THE VEHICLE, IT FAILED TO START. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS INFORMED OF THE MANUFACTURER'S RECALL NUMBER: 10287. THE VEHICLE WAS LATER TAKEN TO ELCO CADILLAC (15110 MANCHESTER RD, BALLWIN, MO 63011, (363) 227-5333) WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN NEEDED TO BE REPLACED AND THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Sep 25, 2018

+ 4 more complaints for this component

STRUCTURE

8 complaints

VEHICLE WATER LEAKS THAT POOL ON FLOORBOARD, CAUSING MOLD

May 12, 2021

THE CAR IS LEAKING WATER INSIDE AND INSIDE THE TRUNK AND IT IS MOLDING, THE CAR IS SOAKED OF WATER ,THIS IS DANGEROUS

Jan 07, 2019

FRONT DOORS ON 2008 CADILLAC CTS4 , ESPECIALLY R.F HAVE BECOME HARDER TO OPEN OVER LAST 2 YEARS. THE R.F DOOR AT TIMES WILL NOT OPEN FROM OUTSIDE LATCH, HAVE TO ENTER CAR FROM L.S. AND OPEN R DOOR FRON INSIDE. THIS IS EXTREMELY DANGEROUS IN CASE OF ACCIDENT OR FIRE.DEALER WANTS $1800.00 TO REPAIR. I HAVE BEEN A GM FAN FOR 60 YEARS AND FROM PREVIOUS EXPERIENCES WITH GM, HAVE

Dec 15, 2018

TL* THE CONTACT OWNS A 2008 CADILLAC CTS. THE CONTACT STATED THAT REAR PASSENGER DOOR WOULD UNLATCH INDEPENDENTLY WHILE THE VEHICLE WAS IN MOTION. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000 AND CURRENT MILEAGE WAS APPROXIMATELY 105,000.

Apr 10, 2014

TRUNK LID WILL NOT OPEN WITH REMOTE DEVICE OR BY DEPRESSING THE DRIVERS DOOR TRUNK RELEASE. YOU CAN HEAR THE TRUNK LATCH ENGAGING BUT WILL NOT RELEASE. ATTEMPTED TO OPEN VIA THE BACK SEAT PASS THRU BY PULLING ON THE EMERGENCY TRUNK RELEASE HANDLE AND THIS FAILED AS WELL. *JS

Sep 26, 2013

+ 3 more complaints for this component

STEERING

8 complaints

STEERING IS HARD HAD RACK AND PENUIN REPLACED ALONG WITH POWER STEERING PUMP NOW WILL NOT START BECAUSE OF REPAIRS BEEN IN SHOP 6 WEEKS AT DEALERSHIP LAST TWO WEEKS

Jan 25, 2018

STEERING HAS BECOME HARD TO TURN BEEN IN SHOP 6 WEEKS REPLACED RACK AND PENION AND POWER STEERING PUMP NOW WILL NOT START

Jan 25, 2018

SERVICE POWER STEERING MESSAGE COMES UP ON DRIVERS INFO SYSTEM AND STEERING GETS VERY HARD. LAST TIME IT HAPPENED I WAS PULLING INTO A PARKING SPACE, THE STEERING GOT VERY TIGHT AND THE WARNING CHIME WENT OFF. I HAD TO HIT THE BRAKES OR RISK HITTING A PARKED CAR. I TOOK THE CAR TO MY MECHANIC WHO SCANNED THE SYSTEM AND RESET IT. 2 DAYS LATER IT DID THE SAME THING AGAIN AS I WAS GOING AROUND A CORNER AT ABOUT 20 MPH. I AM TAKING THE CAR TO THE DEALER BUT WHEN I DO TAKE THE CAR IN, I'M TOLD THAT I NEED TO TRADE IT.

Aug 25, 2017

POWER STEERING SLUGGISH AND MONITORING MESSAGE CAME ON ON TURNS AROUND 20 MPH & ABOVE. TOOK TO DEALER AND THEY ARE NEEDING TO REPLACE THE WHOLE SYSTEM. IS THIS A KNOWN , BUT NOT COMMUNICATED ISSUE

Aug 10, 2017

MY STEERING WHEEL LOCKS UP AT LOW SPEEDS. I CAN TURN RIGHT THE STEERING WHEEL FEEL LIKE IT IS LOCKED UP. THEN I WOULD APPLY THE BRAKES AN TURN THE OPPOSITE DIRECTION IT WILL RELEASE THE STEERING WHEEL. TODAY BOTH SIDE AT LOCKING UP. I WILL TAKE IT TO MOORE CADILLAC ON MONDAY JAN. 30TH, 2017. I HAVE HAD MY MECHANIC ALREADY LOOKED AT IT. HE STATED IT IS A SAFETY ISSUE. HE ALSO TOLD ME 2 INCIDENTS HAPPEN IN MASSACHUSETTS PLEASE CONTACT ME TO HELP WITH THE RIGHT COURSE OF ACTION I WOULD NEED TO TAKE PLEASE. [XXX] THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Jan 26, 2017

+ 3 more complaints for this component

SERVICE BRAKES, HYDRAULIC

8 complaints

DROVE ON A STREET WITH A 2" SNOW COVER. AFTER ABOUT 25 FEET RECEIVED A NUMBER OF ALERTS ON MY DRIVER INFORMATION CENTER STATING: 4 WHEEL DRIVE WAS OFF, ANTI-LOCK BRAKING SYSTEM WARNING, SERVICE STABILITY TRACTION SYSTEM, SERVICE BRAKE ASSIST. IMMEDIATELY CALLED CADILLAC SERVICE WHO STATED SNOW COULD HAVE DISLODGED SOME WIRES, BRING IT IN FOR SERVICE. SINCE MANY ALL STATES GET SOME SNOWFALL CADILLAC NEEDS TO REDESIGN THE WIRING SO A SMALL ABOUT OF SNOW DOESN'T DISCONNECT CRITICAL VEHICLE FUNCTIONS. *TR

Feb 13, 2010

TL*THE CONTACT OWNS A 2008 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 25 MPH, THE BRAKES WERE SQUEAKING; HOWEVER, THEY WERE OPERATING NORMALLY. THE DEALER WAS BEEN UNABLE TO DIAGNOSE THE FAILURE SINCE JANUARY 2009. THE CURRENT MILEAGE WAS 13,100 AND THE FAILURE MILEAGE WAS 6,000. UPDATED 12/10/09. *LJ UPDATED 12/10/09*JB

Nov 06, 2009

BRAKE SQUEAL ON MY 2008 CTS ALMOST FROM THE TIME IT LEFT THE DEALER SHOWROOM ON SEPTEMBER 15, 2008. DEALER STATES THAT CADILLAC IS AWARE OF THE PROBLEM BUT THAT CADILLAC HAS YET TO AUTHORIZE A FIX FOR THE PROBLEM. DEALER INDICATES THAT CERAMIC BRAKES WOULD CORRECT THE SITUATION BUT ONCE AGAIN CADILLAC DOES NOT HAVE REPLACEMENT CERAMIC BRAKES FOR THE CAR. THEY HAVE THEM FOR OTHER MODELS BUT NOT THE CTS ACCORDING TO THE DEALER. *TR

Mar 15, 2009

A FEW WEEKS AFTER PURCHASING THE 2008 CADILLAC CTS THE BRAKES BEGAN SQUEAKING EVERY TIME THEY WERE APPLIED. SERVICE DEPARTMENT SAID TO RIDE THE BRAKES WHEN ON THE HIGHWAY TO CLEAN OFF THE METAL FILINGS ON THE BRAKE ROTORS DUE TO BRAKE DUST. DID NOT FIX PROBLEM. BRAKES HAVE CONTINUED TO SQUEAK FOR MONTHS DESPITE RIDING BRAKES ON OPEN HIGHWAYS. *TR

Feb 24, 2009

BRAKES SCREECH WHEN COMING TO A STOP. THEY HAVE DONE THIS SINCE SHORTLY AFTER DELIVERY OF CAR WHICH IS ALMOST ONE YEAR AGO. FIRST TIME THE DEALER WAS NOTIFIED ABOUT THIS THE SERVICE WRITER INFORMED ME THIS WAS "NORMAL" AND NOTHING COULD BE DONE. ANOTHER SERVICE WRITER VALIDATED THE COMPLAINT AND REPLACED REAR BRAKE PADS. SEEMED TO BE BETTER FOR A VERY SHORT TIME, BUT IT STARTED AGAIN AND CONTINUES. HAVE CONTINUED TO INFORM DEALER OF THIS EVERY TIME THE CAR IS SERVICED WITHOUT RESOLUTION. *TR

Feb 16, 2009

+ 3 more complaints for this component

POWER TRAIN

7 complaints

TL* THE CONTACT OWNS A 2008 CADILLAC CTS. WHILE DRIVING 25 MPH AND DEPRESSING THE CLUTCH PEDAL, IT FAILED TO RESPOND AND THE PEDAL TRAVELED TO THE FLOORBOARD. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND WAITED THIRTY MINUTES FOR THE CLUTCH PEDAL TO RETRACT TO ITS NORMAL POSITION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT THAT THE CLUTCH ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 108,000.

Jul 18, 2018

I BROUGHT MY VEHICLE IN FOR SERVICE DUE TO AN AUDIBLE "CLUNKING" COMING FROM THE DRIVELINE. WHEN THE SERVICE MANAGER SHIFTED THE CAR INTO GEAR IN THE SERVICE BAY THERE WAS AN AUDIBLE "CLUNK" TO WHICH HE STATED THAT IT SOUNDED LIKE MY DRIVESHAFT WAS "COMING OFF." I LEFT THE CAR AND WENT TO LUNCH. 30 MINUTES LATER I WAS TOLD THAT MY VEHICLE NEEDED A NEW TRANSMISSION AND TRANSFER CASE BECAUSE THE TRANSMISSION OUTPUT SHAFT WAS "STRIPPED" AND THE CAR WOULD NOT MOVE ON IT'S OWN. THE SERVICE MANAGER TOLD ME THAT THEY HAD TAKEN THE VEHICLE OUT FOR A TEST DRIVE AND THAT PULLING BACK INTO THEIR PARKING LOT THERE WAS A BANG AND THEN THE CAR WOULD NOT MOVE ANYMORE AND THAT THEY HAD TO PUSH THE VEHICLE BACK INTO THE GARAGE. IN RESEARCHING THIS ISSUE I FOUND A TECHNICAL SERVICE BULLETIN PUT OUT BY GENERAL MOTORS FOR THIS EXACT ISSUE IN OTHER 2008-2013 CADILLAC CTS MODELS EQUIPPED WITH ALL WHEEL DRIVE. I ALSO FOUND THAT THE ROOT OF THE PROBLEM IS THAT THERE IS NO GASKET OR BARRIER BETWEEN THE TRANSMISSION OUTPUT SHAFT AND THE TRANSFER CASE INPUT SHAFT. THIS ALLOWS WATER AND/OR MOISTURE TO GET INTO THESE COMPONENTS CAUSING CORROSION WHICH LEADS TO THE "STRIPPING" OF THE TRANSMISSION OUTPUT SHAFT. GM HAS CREATED REVISED COMPONENTS TO ALLOW FOR A GASKET BETWEEN THESE COMPONENTS, BUT THIS REQUIRES A COMPLETE TEAR-DOWN OF THE TRANSMISSION AND TRANSFER CASE. I AM NOW FORCED TO PAY FOR A NEW TRANSMISSION AND TRANSFER CASE ON THE VEHICLE (BECAUSE I STILL HAVE A LIEN ON IT) AND CADILLAC AND/OR GM ARE REFUSING TO RECOGNIZE THIS PROBLEM OR HELP IN COVERING ANY OF THE REPAIRS. THERE ARE MULTIPLE COMPLAINTS REGARDING THIS PROBLEM FROM OTHER CADILLAC OWNERS.

Jan 20, 2017

TL* THE CONTACT OWNS A 2008 CADILLAC CTS. WHILE DRIVING 35 MPH WITH THE ACCELERATOR PEDAL DEPRESSED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

Dec 06, 2016

FOR THE FOURTH TIME A WHEEL SPEED SENSOR MALFUNCTIONED. I WAS TURNING LEFT ACROSS TRAFFIC AND ALL OF THE SUDDEN THE STABILITY CONTROL LIGHT STARTED BLINKING AND MY SPEED WAS LIMITED TO ABOUT 5 MPH, PUTTING ME IN DANGER OF BEING T-BONED. AFTER ABOUT 15 SECONDS OF THIS THE CAR FINALLY FIGURED OUT THAT SOMETHING WAS WRONG AND LIT UP THE SERVICE STABILITRAK, SERVICE BRAKE ASSIST, AND SERVICE TRACTION CONTROL WARNINGS AND ALLOWED ME TO ACCELERATE AGAIN (EXACTLY AS IT'S DONE THREE TIMES BEFORE WHEN WHEEL SPEED SENSORS HAVE GONE OUT). THIS IS A MASSIVE SAFETY ISSUE.

Sep 27, 2016

ON THE MORNING OF OCTOBER 19TH, WHILE DRIVING APPROXIMATELY THREE MILES FROM MY HOME, AN INCREDIBLY LOUD BANGING SOUND SHOCKED ME INTO STOPPING THE CAR ON THE SIDE OF THE ROAD. IT FELT AS IF SOMETHING WAS GOING TO COME THROUGH THE FLOOR AND INTO THE INTERIOR CONSOLE OF THE CAR. PANIC-STRICKEN, I DIDN'T WANT TO MOVE THE CAR AGAIN. WHEN I CALLED MY HUSBAND, HE INSTRUCTED ME TO DRIVE EXTREMELY SLOWLY TO THE VERY SHORT DISTANCE OF A LOCAL MECHANIC'S GARAGE.UPON INSPECTION THE MECHANIC FOUND THAT THE BOLTS ON THE DRIVESHAFT CONNECTED TO THE TRANSMISSION WERE NEVER TORQUED WHEN THE CAR WAS BUILT AT THE GM PLANT. MY MECHANIC INFORMED ME THAT THE BOLTS UNSCREWED AND FELL INTO HIS HAND WITHOUT USING A WRENCH AND SEVERAL OF THE BOLTS WERE SHEARED OFF, CAUSING THE DRIVESHAFT TO COME AWAY FROM THE TRANSMISSION AND ALMOST PENETRATE THE FLOOR OF THE CAR. NEEDLESS TO SAY THE ENTIRE DRIVESHAFT HAD TO BE REPLACED WITH A NEW DRIVESHAFT. WHEN THIS OCCURRED THE MILEAGE WAS ONLY 70,751 MILES. THIS SERVICE WAS PERFORMED BY BLESSING'S SERVICE LLC, 19 WEST SHORE TRAIL, SPARTA, NJ 07871 AT A COST OF $1,024.39. ALL OTHER SERVICE PERFORMED ON THIS CAR PRIOR TO THIS INCIDENT WAS PERFORMED BY MECHANICS AT MY DEALERSHIP, BROGAN CADILLAC LOCATED IN TOTOWA, NEW JERSEY.

Dec 17, 2015

+ 2 more complaints for this component

AIR BAGS

6 complaints

Airbags did not deploy in a massive front end collision. That failure caused me physical injury which possibly would not have occurred had the airbags deployed. I don’t know how many 2008 Cadillac CTS are on the road at this time but feel it is an important enough matter that should be investígated. This was never recalled. Thank you, [XXX] , [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Aug 22, 2024

Crash: 1

Injuries: 2

THE AIR BAG LIGHT STAYS ON, BUT CADILLAC HAS NOT DONE A RECALL

Sep 13, 2020

MY CAR SHOWS TO REPAIR MY AIR BAG. READING ON THE RECALL FOR THE IGNITION RECALL IT CAN EFFECT THE AIR BAG. TWO WEEKS AGO I HAD THE KEY TAKEN CARE OF AND NOW ALL OF A SUDDEN THE AIR BAG SHOWS UP TO BE REPAIRED. I WILL BE GOING INTO THE DEALER TODAY TO SEE WHAT IS HAPPENING. I WAS TOLD ON THE PHONE IT COULD BE ANY WHERE FROM $300.00 TO THREE THOUSAND. HOW CRAZY IS THIS. LOOKING UP THE VIN NUMBER I CAN'T FIND MY VIN NUMBER IF IT IS A RECALL FOR THE AIR BAG I DO NOT INTEND TO SPEND THAT KIND OF MONEY ON MY CALL FOR AN AIR BAG FIX. PLEASE HELP TO EASE MY MIND IF MY AIRBAG IS A RECALL.

Jun 26, 2015

TL* THE CONTACT OWNED A 2008 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 70 MPH, A DEER JUMPED IN FRONT OF THE VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO THE DEER. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A BROKEN NOSE, FACIAL LACERATION, AND A CHIPPED TOOTH THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.

Jun 26, 2015

Crash: 1

Injuries: 1

DEALER RAN DIAGNOSIS FOUND CODE THAT SAID DRIVER SIDE AIR BAG WAS BAD. THIS IS A CAR WITH ONLY 24500 MILES ON IT . HARD TO BELIEVE IT ONLY LAST THIS LONE. *TR

Nov 13, 2014

+ 1 more complaint for this component

ENGINE AND ENGINE COOLING

5 complaints

SHORTLY AFTER THE PURCHASE OF THE VEHICLE IT STARTED SHUTTING OFF WHILE IN MOTION. THIS HAPPENS UNEXPECTEDLY, AND MOSTLY WHEN SLOWING DOWN FOR A STOP LIGHT OR TO REDUCE SPEED. THIS IS AN ON GOING ISSUE, WHICH HAVE BEEN REPORTED TO GENERAL MOTORS, WHO INFORMED US TO TAKE IT A NUMBER OF DEALERSHIPS ON SEVERAL OCCASIONS, BUT ALL SERVICES PERFORMED HAS PROVEN FUTILE. MY FAMILY HAS HAD MANY CLOSE DEATH EXPERIENCES BECAUSE OF THIS PROBLEM, BUT GENERAL MOTORS REFUSES TO ADDRESS THE MATTER IN DEPTH. I HAVE CONTACTED SEVERAL LAW FIRMS FOR ASSISTANCE, BUT ALL REFUSE TO HELP BECAUSE NO ONE HAS BEEN INJURED OR DIED AS A RESULT PROBLEM. AS A DISABLED VETERAN I'M VERY WORRIED ABOUT THIS ISSUE BECAUSE I CAN'T AFFORD TO REPLACE THIS VEHICLE AT THIS TIME DUE TO MY INJURIES. *TR

Jun 04, 2014

ENGINE SERVICE LIGHT CAME ON - DEALER DIAGNOSED PROBLEM WAS CAUSED BY A STRETCHED / LOOSE TIMING CHAIN. DEALER REPORTED 1,000S OF 2008 CADILLAC CTSS WITH THE 3.6L DY ENGINE EXPERIENCED THE SAME PROBLEM. NHTSA SHOULD INVEST PROBLEM SINCE HOW THE TIMING CHAIN FAILS COULD CAUSE A SERIOUS ACCIDENT. *TR

Feb 11, 2010

I HAVE A CADILLAC 2008 CTS WITH 24,000 MILES ON IT. THE CHECK ENGINE LIGHT CAME ON AND I TOOK IT TO MY LOCAL CADILLAC DEALER. THEY STATED THEY COULD NOT FIX THE PROBLEM AND I HAD TO TAKE IT TO THE SELLING DEALER, DON MASSEY CADILLAC. PROBLEM: THE CHECK ENGINE LIGHT CAME ON AND I IMMEDIATELY TOOK THE CAR IN. MY LOCAL DEALER, ALLEN CADILLAC IN MONROE MICHIGAN STATED THERE WERE TWO PROBLEMS. THE TIMING CHAIN WAS STRETCHED ACCORDING TO THEN AND THE CAM AND CRANK SHAFT WERE DEFECTIVE. THE CAR IS CURRENTLY IN SERVICE. I WAS TOLD BY THE SERVICE TECH THAT THIS IS A COMMON PROBLEM WITH THE 2008 CADILLAC CTS AND THAT DEALER HAD SEEN OVER A DOZEN CARS WITH THE SAME PROBLEM. GM HAS NOT ISSUED A RECALL. WHEN I TOOK THE CAR TO DON MASSEY CADILLAC (SELLING DEALER), THERE WERE SIX OTHER CTS CARS IN FOR SERVICE AT THE SAME TIME AS MINE. ALTHOUGH GM IS SUPPOSED TO FIX THIS UNDER WARRANTY, WHY HAVE THEY NOT ISSUES A RECALL? THIS IS AN OVER $50,000 CAR WITH 24,000 MILES ON IT AND IT WILL HAVE TO HAVE THE ENGINE REBUILT. THIS IS THE SECOND MAJOR REPAIR TO THIS CAR. THIS PAST DECEMBER, A CLIP THAT HOLDS THE WIRING HARNESS IN PLACE SNALLED AND THE WIRING HARNESS GOT WOUND UP AROUND THE FAN AND WAS TORN TO SHREDS AND HAD TO BE REPLACED. WITH THIS MANY MAJOR PROBLEM ON A CAR WITH 24,000 MILES (I PUT ON ALL 24,000 OF THOSE MILES), WHAT IS IN STORE FOR BE WHEN THE CAR HAS 34,000, 44,000 AND BEYOND MILES ON IT?*TR

Apr 17, 2009

@ 6,000 MILES ON MY 2008 CADILLIAC THE VEH.'S ENGINE LIGHT CAME ON. WE TOOK IT DIRECTLY TO THE SERVICE CENTER & THEY STATED THAT THE CYLINDER HEAD AND CAM SHAFT WILL NEED TO BE REPLACED. I WAS TOLD THAT THIS IS A COMMON PROBLEM WITH THE NEW CTS'S. I HAVE NOT HEARD OR READ ANYTHING ABOUT THIS. CAN YOU ADVISE IF THERE IS A RECALL? THANKS... *TR

Mar 27, 2008

CHECK ENGINE LIGHT APPEARED ON MY 2008 CADILLAC CTS. VEHICLE BROUGHT TO DEALERSHIP. ISSUE APPEARS TO BE A CYLINDER HEAD AND CAM FAILURE. STILL NOT REPAIRED. VEHICLE STILL IN SHOP SINCE 2/26,VEHICLE HAS 2600 MILES ON IT. 4MONTHS OLD. *TR

Mar 06, 2008

FUEL SYSTEM, GASOLINE

4 complaints

The contact owns a 2008 Cadillac CTS. The contact stated that while starting the vehicle, he noticed there was a puddle of fuel on the ground coming from the passenger's side fuel line. The vehicle was taken to the dealer where it was diagnosed with corrosion on the fuel line causing the fuel leak. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 34,000.

Sep 27, 2022

STRONG SMELL OF GASOLINE WAS COMING FROM REAR OF VEHICLE. UPON INSPECTION, A CRACK AND LEAK IN THE PLASTIC SUPPLY LINE OF THE FUEL PUMP MODULE WAS FOUND. THIS CAUSED FUEL TO SPILL AND SETTLE ON TOP OF THE FUEL TANK WHICH RESULTS IN A DANGEROUS CONDITION AND POSSIBLE FIRE HAZARD. THIS IS SIMILAR TO A PREVIOUS RECALL (12V459000) ON 2007, 2008, 2009 GM VEHICLES THAT DID NOT INCLUDE CADILLAC. *TR

Jul 31, 2014

WHILE DRIVING MY 2008 CTS, WITH NO ADVANCE NOTICE, THE ENGINE JUST DIED. IT SEEMED TO RUN OUT OF GAS. MY FUEL GAUGE READ BETWEEN 1/2 TO 3/4 FULL. THIS HAPPENED 3 DIFFERENT OCCASIONS. ALL 3 TIMES I HAD TO HAVE IT TOWED BACK TO THE DEALERSHIP THAT I PURCHASED THE CAR FROM. ALL 3 TIMES I GOT DIFFERENT REASONS IT HAPPENED, FROM BAD FUEL PUMP IN GAS TANK, TO SOME TYPE OF BAD CONNECTION, ETC. AFTER THIS HAPPENED THE 3RD TIME, I DEMANDED A NEW CAR, WHICH I RECEIVED. I HAVE HAD NO PROBLEMS WITH THIS CTS, RUNS GREAT. *TR

Oct 14, 2008

DRIVING UP A HILL IN PA. WE WERE ON STATE HIGHWAY 118 NEAR SWEET VALLEY PA. CAR BUCKED AND JERKED VIOLENTLY. CAR STOPPED RUNNING IN MIDDLE OF ROADWAY WITH TRAFFIC BACKED UP BEHIND ME. EVENTUALLY CARS WORKED THEIR WAY BY ME AND I WAS ABLE TO DRIFT CAR BACK TO A PLACE WHERE I COULD GET IT OFF THE ROAD AND OUT OF THE WAY. VERY HARROWING EXPERIENCE. VERY UNSAFE. CAR WAS TOWED IN AS IT WOULD NOT RESTART. TOW TRUCK DRIVER ALSO TRIED TO RESTART TO MOVE CAR TO OPTIMUM PLACE TO PUT CAR ON FLATBED. CAR WOULD NOT RESTART. AFTER DIAGNOSIS THE DEALERSHIP SAID THAT: CAR ONLY HAD 3 GALLONS OF GAS IN TANK AND THIS WAS NOT ENOUGH TO GET UP HILL. GAS GAUGE SHOWED BETWEEN 1/8 TO 1/4 OF TANK. NO LOW FUEL LIGHT. THE DEALERSHIP SAID THAT IT MIGHT NOT HAPPEN AGAIN, BUT THAT IT COULD. AFTER RETURNING TO MY HOME IN FL I TOOK IT TO THE SELLING DEALER. THEY CALLED CADILLAC AND CADILLAC AGREED WITH BOTH DEALERSHIPS THAT THERE WAS NOTHING WRONG BUT THAT DUE TO THE DESIGN OF THE GAS TANK, THE CAR COULD STALL GOING UP A HILL AT ANY TIME UNLESS A SIGNIFICANT AMOUNT OF GAS WAS IN THE TANK. THEY WOULD NOT DEFINE SIGNIFICANT. THEY SAID THAT GAS HAD SLOSHED TO THE REAR OF THE GAS TANK AND THE GAS PICKUP WAS SUCKING AIR. THEY SAY THAT AFTER CAR WAS TOWED 30 MILES ON A FLATBED GAS SLOSHED TO THE FRONT OF TANK AND ENGINE COULD BE STARTED. THEY SAID THAT NOTHING COULD BE DONE. THIS IS A VERY, VERY UNSAFE CONDITION. THE GUY BEHIND US ALMOST HIT US AS WE DECELERATED RAPIDLY. AND THEN A WHOLE LINE OF CARS ALMOST COLLIDED. CADILLAC SAYS THAT NOTHING CAN BE DONE. I SAY THAT SOMETHING MUST BE DONE TO PROTECT DRIVERS OF ALL 2008 CADILLAC CTS. *TR

Sep 17, 2008

UNKNOWN OR OTHER

3 complaints

I haven't had a problem with my car and my truck. But my main concern is the LED and laser headlights almost every new car and truck that comes equipped with them. Even the aftermarket replacement bulbs and light assemblies, they are way too bright at night. Blindly bright. I have to put my hand in front of my eyes and face to reduce the amount of glare. I feel like these headlights can be a safety hazard to drivers at night.

Jun 28, 2025

DRIVING IN A 45 DEGREE MORNING ON SMOOTH ROAD, NO OVER HEAD ITEMS, THE SUN ROOF GLASS PANEL EXPLODED INTO PIECES, RAINING GLASS THROUGHOUT THE CAR. I WAS DRIVING STRAIGHT ON A TOWNSHIP ROAD, WEATHER WAS PRISTINE. THE SUNROOF WAS SOMETHING I RARELY USE, AND NOT ENGAGED IN MONTHS. THERE WAS NO BUMPS, NOTHING WAS STRUCK, NOTHING HIT THE CAR OR ROOF. THERE WAS NO EXPLANATION FOR WHY THIS OCCURRED, AND NO ANTECEDENT PROBLEMS WITH THE SUNROOF OR ITS PRIOR (ALBEIT REMOTE) FUNCTION. I HAVE PICTURES BUT UNABLE TO LOAD THEM ONTO THE FILE AT THIS TIME. .

Oct 13, 2020

MY SENSORS ALL CAME UP, SAYING THEY WERE BAD, I REPLACED THEM AND THE CHECK.ENGINE LIGHT IS STILL ON. I WAS TOLD ITS MY TIMING CHAIN AND THAT THE RECALL JUST EXPIRED. I NEVER RECEIVED A NOTICE OF A RECALL OR I WOULD HAVE HAD IT DONE BEFORE IT EXPIRED. I WAS DRIVING ON THE HIGHWAY AND ALL OF A SUDDEN ITS BOGGING DOWN AND LAGGING WHEN PUSHING THE GAS AND THE CHECK ENGINE LIGHT CAME ON.

Feb 11, 2019

STRUCTURE,UNKNOWN OR OTHER

3 complaints

FINISH UP ON PREVIOUS COMPLAINT CONCERNING FRONT DOOR LATCHES ON 2008 CADILLAC CTS4 THAT WILL NOT ALLOW FRONT DOORS TO OPEN FROM THE OUTER LATCHES SETTING UP A DANGEROUS SITUATION IN CASE OF ACCIDENT OR FIRE. THE DEALER THAT DIAGNOSED THE PROBLEM DIDN'T SEEM TO TAKE IT TO SERIOUS, A MERE $1800.00 SHOULD FIX IT. HOPE YOU PEOPLE REALIZE THE POSSIBLE DANGER INVOLVED HERE. THANKS

Dec 15, 2018

THE MOON ROOF LEAKING WATER INTO THE CAB AS WELL AS HOLDING WATER IN THE TRUNK DOOR CAUSING EXCESSIVE MOLD BUILD UP THE VEHICLE SITS OVER NIGHT IN THE RAIN AND FILLS UP WITH WATER

May 22, 2018

2008 CADILLAC CTS BLIND SPOT IN SIDE MIRRORS. CONSUMER STATES THAT THE SIDE MIRRORS CREATE A BLIND SPOT. HE STATES THAT THE A PILLAR MAKES IT DIFFICULT TO SEE IF THERE IS SOMEONE IN THE CROSSWALK WHILE TRYING TO MAKE A TURN. *KB THE CONSUMER STATED THE FLAW IS A BLIND SPOT RESULTING FROM THE PLACEMENT AND SIZE OF THE SIDE MIRRORS AND THE SIZE OF THE A PILLAR. *JB

Mar 31, 2008

EXTERIOR LIGHTING

3 complaints

DURING THE DAY MY RIGHT HEADLIGHT DOES NOT COME ON. THERE WAS A RECALL ON THIS BUT I WAS TOLD MY VIN# WAS NOT INCLUDED IN THE RECALL. I DON'T UNDERSTAND, IF I HAVE THE PROBLEM, WHY WOULD THEY NOT INCLUDE MY VIN# AND REPAIR THE PROBLEM.

Sep 24, 2018

LOW BEAM HEADLIGHTS PERIODICALLY WILL NOT LIGHT WHEN IGNITION TURNED ON, OR THEY CAN GO DARK AFTER WORKING CORRECTLY, OR ONLY 1 OR THE OTHER LOW BEAM LIGHT MIGHT GO DARK THEN COME BACK ON, WHILE DRIVING. *TR

May 10, 2013

LED BRAKELIGHTS ON 2002-CURRENT CADILLAC MODELS ARE TOO BRIGHT AND CAUSE TEMPORARY BLINDNESS AT NIGHT. *TR

Dec 05, 2008

ELECTRICAL SYSTEM,UNKNOWN OR OTHER

3 complaints

MY SUNROOF DRAIN IS OFTEN CLOGGED RESULTING IN THE INTERIOR BEING SOAKED DURING SLIGHT OR HEAVY RAIN FALL. MAINTENANCE HAS BEEN DONE SEVERAL TIMES TO NO AVAIL. ALSO WHENEVER THE WEATHER IS WARM OUTSIDE, THE BACK DOORS WILL NOT UNLOCK FROM THE OUTSIDE OR WHEN EXITING THE CAR. I ALWAYS HAVE TO MANUALLY LOCK THE DOORS UPON LEAVING THE VEHICLE. THESE PROBLEMS HAVE BEEN VIRTUALLY PRESENT SINCE THE CAR WAS PURCHASED AND HAVE BECOME A NIGHTMARE. THE WATER LOG INSIDE THE VEHICLE ALMOST ALWAYS HAPPEN WHEN THE CAR IS STATIONARY.

Jun 05, 2016

THE D/S DOOR WILL NOT UNLOCK OR OPEN FROM THE OUTSIDE. READ NUMEROUS COMPLAINTS ON SAME ISSUE AND NO RECALL ISSUED

May 30, 2016

INTERMITTENTLY, THE DOOR LOCKS DO NOT LOCK/UNLOCK WITH THE REMOTE. THE SAFETY CONCERN IS INGRESS/EGRESS FROM THE VEHICLE.

Aug 03, 2015

VISIBILITY

3 complaints

TL* THE CONTACT OWNS A 2008 CADILLAC CTS. THE CONTACT STATED AFTER RAINY WEATHER CONDITIONS, THERE WAS AN ACCUMULATION OF WATER ON THE FRONT PASSENGER'S SIDE FLOOR BOARD. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER IN TWO DIFFERENT OCCASIONS. THE TECHNICIAN STATED THAT THE SUN ROOF HAD TO BE REALIGNED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 7,990.

Jun 10, 2014

DRIVERS REAR VIEW MIRROR WILL NOT RETURN TO ORIGINAL POSITION WHEN SWITCHING BACK TO PARK OR DRIVE. MIRROR CREEPS UPWARDS AND HAS TO BE MANUALLY ADJUSTED TO PROPER POSITION. DEALER HAS WORKED ON THIS PROBLEM NO LESS THAN 5 TIMES AND SAYS THEY CANNOT DO ANYTHING ELSE. *TR

Dec 14, 2010

I WAS DRIVING MY CTS CADILLAC WHEN WITH NO WARNING I HEARD A LOUD NOISE, I PULLED OVER TO SEE WHAT IT WAS I SAW THAT MY REAR WINDOW HAD SHATTERED NOTHING HAD HIT MY WINDOW I DROVE STRAIGHT TO THE CADILLAC DEALER AND THEY INFORMED ME THEY CAN NOT REPAIR IT WITH OUT HAVING ME PAY FOR THE COST. I WENT ONLINE AND SEARCHED AND FOUND THAT THIS TYPE OF INCIDENT HAD HAPPENED BEFORE ON GM MODELS AND WAS LISTED ON THE TSB AND IT SHOULD BE REPLACED. I AM SO UPSET THAT I CAN'T GET A STRAIGHT ANSWER. *TR

Dec 03, 2010

LATCHES/LOCKS/LINKAGES

3 complaints

D/S DOOR LOCK WILL NOT OPEN OUTSIDE WITH REMOTE CONTROL OR HANDLE. MUST USE KEY. HAVE RESEARCH AND FOUND NUMEROUS COMPLAINTS REGARDING THIS ISSUE AND NO RECALL WAS ESTABLISHED. *TR

Apr 30, 2013

THE PASSENGER SIDE DOOR WILL "NOT" UNLATCH FROM THE OUTSIDE WITH OR WITHOUT THE KEYLESS REMOTE. ALL ACCESS HAS TO BE DONE BY OPENING THE DOOR FROM THE "INSIDE" DOOR HANDLE. *TR

Jul 06, 2011

CAR FRONT DOORS WILL NOT UNLOCK WITH AUTO OR MANUAL UNLOCK, ONCE UNLOCK DOOR WILL NOT LATCH LOCK AT ALL! HAD TO HOLD DOOR SHUT FOR 20 MILES AT 1AM IN THE MORNING AFTER GOING TO A WEDDING RECEPTION IN PHILADELPHIA, PA. *TR

Jan 31, 2009

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE

2 complaints

Vehicle Purchase Statement – Top Tier Auto I, [XXX] , purchased a vehicle from Top Tier Auto on [XXX]. The vehicle details are as follows: VIN: [XXX] Warranty: 30-day coverage for the transmission and engine After owning the vehicle for only 15 minutes, I entered the freeway, and the car began to shake violently. Shortly after, a gentleman driving behind me alerted me that sparks and fire were falling from beneath the car. I immediately pulled over, just before the engine burst into flames. The Columbus Police Department responded to the scene and had to extinguish the fire. This incident occurred within minutes of purchasing the vehicle, despite the supposed 30-day warranty covering the transmission and engine. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Jan 28, 2025

Fire: 1

THE VEHICLE WILL STALL WHILE CRUISING TO A STOP LIGHT, WHILE AT IDLE AND SOMETIME WHILE ACCELERATING. I'VE READ A LOT OF POSTS ONLINE ABOUT THIS ISSUE BUT NO ONE HAS A SOLUTION. I GOT STRANDED ON THE HIGHWAY IN THE MIDDLE LANE ONCE TOO. GM WILL NOT DO ANYTHING ABOUT IT. THE VEHICLE IS IN THE SHOP RIGHT NOW AND MY DIAGNOSIS FEE ITS OVER $750 AND THERE IS STILL NO RESOLUTION FOR THIS ISSUE!!! THIS ISSUE IS AN ONGOING ISSUE FOR YEARS NOW!!!

Aug 16, 2017

SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES

2 complaints

TL* THE CONTACT OWNS A 2008 CADILLAC CTS. THE CONTACT STATED THAT WHEN SHIFTING INTO REVERSE, THE BRAKES BECAME DIFFICULT TO DEPRESS. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 46,134, AND THE CURRENT MILEAGE WAS 76,400. UPDATED 7/14/15*CN THE DEALER WAS ABLE TO DUPLICATE THE PROBLEM AFTER LETTING THE VEHICLE SIT OVERNIGHT. AN AUXILIARY VACUUM PUMP WAS INSTALLED PER BULLETIN 07-05-22-003. UPDATED 07/21/15*JB

Jun 19, 2014

TL* THE CONTACT OWNS A 2008 CADILLAC CTS. THE CONTACT STATED THAT WHILE REVERSING FROM A GARAGE WITH THE BRAKE PEDAL DEPRESSED, THE BRAKE SYSTEM ENGAGED AT AN ABNORMAL STOPPING DISTANCE. THE VEHICLE WAS TAKEN TO DEALER, WHO INSPECTED THE BRAKE SYSTEM AND ADVISED THE CONTACT THAT THE AUXILIARY VACUUM PUMP FAILED. THE AUXILIARY VACUUM PUMP AND SYSTEM KIT WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE VEHICLE. THE FAILURE MILEAGE WAS 59,280 AND THE APPROXIMATE CURRENT MILEAGE WAS 60,000. UPDATED 5/28/14*CN

Mar 18, 2014

ELECTRONIC STABILITY CONTROL (ESC)

2 complaints

I WAS DRIVING AND THERE WAS A NICE DAY AND THE CAR JUST BEGAN TO SWERVE OUT OF CONTROL AFTER THE STABILITY TRACK LIGHT CAME ON. *TR

Feb 16, 2012

ON THE MORNING OF DECEMBER 27, 2011 THE STABILITY TRAC SYSTEM LIGHT CAME ON INDICATING THAT IT HAD FAILED. THE CAR DID NOT REACT PROPERLY AND THE STEERING WHEEL WAS UNCONTROLLABLE LEADING TO AN ACCIDENT. THE CAR DID A 360 AND HIT A GUARD RAIL. THE STABILITRAC WAS REPAIRED JUST A MONTH PRIOR AT A CADILLAC DEALERSHIP, BUT STILL OPERATED INCORRECTLY. THIS INCIDENT PUT MY LIFE AT DANGER AND HAS CAUSED ME TO BELIEVE THAT THE STABILITRAC SYSTEM WAS NOT FIXED PROPERLY AT ALL. A CERTIFIED MECHANIC HAS TAKEN A LOOK AT THE CAR AND CONFIRMED THAT THE STABILITRAC SYSTEM WAS DYSFUNCTIONAL. AT THIS POINT, I DON'T FEEL COMFORTABLE DRIVING THE CAR, EVEN AFTER IT'S REPAIRED. MY BUSINESS CONSISTS OF ME DRIVING FREQUENTLY AND I FEAR THAT IF I CONTINUE TO DRIVE THE VEHICLE THERE IS A POSSIBILITY THAT THE RESULTS COULD BE WORSE IF THE SYSTEM FAILS AGAIN. *TR

Jan 04, 2012

Crash: 1

ELECTRICAL SYSTEM,EQUIPMENT

2 complaints

THE CAR HAS HAD 7 BATTERIES REPLACED. IT HAS BEEN TOWED THREE TIMES TO TWO DIFFERENT DEALERSHIPS. WHEN THE FAILURE OCCURS THE DOOR LOCK, THE ENGINE WILL NOT START, LIGHTS WILL NOT WORK, THE CAR IS COMPLETELY DEAD. THE LAST TIME MY WIFE WENT ONE MILE AND THE LIGHTS,RADIO, AIR CONDITIONING AND DOORS LOCKED AND WOULD NOT OPEN. SHE COULD NOT GET THE KEY OUT OF THE IGNITION. THE DOOR WAS OPENED AND THE CAR SAT FOR TWO HOURS. WHEN SHE WENT BACK TO THE CAR EVERYTHING WORKED LIKE NOTHING HAPPENED. SHE DROVE HOME AND THE NEXT MORNING THE BATTERY WAS DEAD. IT WAS TOWED TO THE DEALERSHIP AND THE ODOR OF BURNING WIRING WAS OBVIOUS. ONE WEEK LATER THE DEALER SERVICE DEPARTMENT CALLED TO INFORM ME THAT THE FUSE BLOCK WAS REPLACED AND THE RADIO CAUSED THE PROBLEM. THE CAR WAS LEASED AND I JUST RETURNED IT WITH 17,890 MILES. WE WENT OUT AND PURCHASED ANOTHER CAR WHEN THEY SAID THE WIRING AND FUSE BLOCK WAS BURNT. WE JUST LET IT SIT IN THE DRIVEWAY UNTIL THE LEASE RUN OUT. *TR

Aug 13, 2011

Fire: 1

CAR SOMETIMES DOESN'T RECOGNIZE BOTH ELECTRONIC KEY-FOBS PREVENTING ME FROM UNLOCKING/LOCKING & STARTING THE CAR BECAUSE. PROBLEM RECURS PERIODICALLY. REPLACED BATTERY BUT PROBLEM KEEPS HAPPENING. DEALER SAYS THEY CANT DUPLICATE PROBLEM. *TR

Feb 21, 2011

SEATS

2 complaints

THE FRONT DRIVERS SEAT FRAME ON MY 2008 CADILLAC CTS IS BROKEN. THIS COULD OF CAUSED A SERIOUS PROBLEM IF IT DISLODGED. I AM HAVING IT FIXED TODAY @ CADILLAC AT A COST OF OVER $800. I HAVE ASKED THAT THE DEALER TO PUT THE SEAT FRAME IN MY TRUNK IF NEEDED I CAN SEND IT SOMEWHERE. EVEN THOUGH THERE IS 60,000 MILES ON THE CARS, THIS IS NOT A PART THAT SHOULD BREAK. *TR

Mar 02, 2010

THE ARTICULATED HEADRESTS DESIGNED TO REDUCE NECK INJURIES IN A CRASH, MOVE UP OF THEIR OWN ACCORD DURING NORMAL DRIVING. THIS RESULTS IN A SAFETY CONCERN. IF THE HEADREST MOVES UP DURING NORMAL OPERATION, WILL IT STILL FUNCTION AS DESIGNED SHOULD AN ACCIDENT OCCUR. I HAVE CONTACTED CADILLAC DIVISION TWICE WITHOUT A RESPONSE. THE SELLING DEALER SERVICE DEPARTMENT DOES NOT KNOW WHAT IS CAUSING THE PROBLEM, BUT OTHER CASES HAVE BEEN REPORTED. *TR

Dec 04, 2008

EQUIPMENT

2 complaints

CAR SOMETIMES DOESN'T RECOGNIZE ELECTRONIC KEYFOB PREVENTING ME FROM LOCKING THE IGNITION PRIOR TO EXITING THE CAR. LEAVING THE CAR WITH THE IGNITION UNLOCK IS A VIOLATION OF MANY STATES' MOTOR VEHICLE LAWS. OTHER TIMES CAR WILL NOT LET ME ENTER THE CAR OR START THE CAR BECAUSE IT DOESN'T RECOGNIZE THE ELECTRONIC KEYFOB. PROBLEM RECURS PERIODICALLY - SOMETIMES A FEW TIMES A WEEK OTHER TIME OPERATES FINE FOR A MONTH OR MORE. *TR

Feb 11, 2010

THIS IS A REQUEST FOR MOTOR VEHICLE ANALYSIS, NATIONWIDE, ON A MONTHLY OR MORE FREQUENT BASIS TO INSURE COMPLIANCE/INSPECTIONS SIMILAR TO THOSE REQUIRE FOR THE COMMERCIAL DRIVER'S LICENSE HOLDER ON THE FOLLOWING AUTOMOTIVE SYSTEMS: (1) ELECTRICAL (2) COOLING (3) STEERING, SUSPENSION (4) TRANSMISSION (5) ENGINE (6) ENGINE (7) ALL FLUIDS FOR NON-CONTAMINATION (8) BRAKES (9) EXHAUST, EMISSIONS. PLEASE BEGIN THESE INSPECTIONS FOR 1990 - CURRENT YEAR MAKE, MODELS ON THE FOLLOWING: CADILLAC, ROLLS ROYCE, BENTLEY, BMW, MERCEDES BENZ. *TR

Oct 12, 2008

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM

1 complaint

Ever since I purchased this 2008 CTS vehicle, I have dumped thousands of dollars to repair the vehicle even after the "recall repairs". Problems persist and the car has become more dangerous than ever. The vehicle had inspected by the dealership a number of times the first 5 years of ownership the first 3, listed below, were the replaced recalls from dealership, the rest are known safety issues that gm denies to admit to faults and recalls. *Ignition starter replacement (still have starter failure issues after 2 repairs from gm) *washer fluid warmer removal (they just snipped the wires and removed the component but left hot wires exposed in vehicle) *motherboard ecm replacement recall(ecm is still faulty and has caused dozens of electrical issues. **************** battery drains over night. On my 6th battery (just bought new one 3 days ago) gauge cluster never recalibrated and is completely disabled. Don't know how fast im going how much gas or any other info related to. sunroof constantly leaking, flooding vehicle and destroying the electrical components which fried many relays including the door lock and power window components vehicle refuses to turn but cranks on fuel often will not allow a fill up ecm throwing irrelevant codes headlight failure due to seal defect that allows moisture into headlight casing frequent oil loss. 2018: vehicle engine failure whilst driving on freeway with zero warning nearly causing a fatal crash. Purchased new alternator (Shade tree auto in san Clemente) and had to pay 2000 for tow and alternator transmission failure and near miss collision into another vehicle on a steep incline road I have taken this vehicle to a multitude of repair shops and auto supply to get a diagnosis. Even the dealership didn't have any answers. Now I am out of a car. and money. These issues had been confirmed by Rorick Cadillac, Shade tree auto, oreily, s and s auto, auto zone.

Feb 25, 2024

STEERING,POWER TRAIN,UNKNOWN OR OTHER

1 complaint

I was driving down the road going Bout 29 miles per hour when I heard a big boom. It sounded ND felt like I had hit something . So I slowed down and pulled over to the side of the road put the car in park looked underneath nothing was there . I then preceeded to my at. Which thank God was only another block away .I started going only going maybe 5 miles per hour at this point because it sounds like I'm dragging like metals on the ground . When I got to my apt. I went to park the car when I went to put it into park it would not go when I went to reverse it would nit go it still went into drive and thTs it and even getting it into driveyou really had to push it and it felt like the tires were going to wobble off , I mean bye this time it just felt like the car was gonna fall apart shaking abd wobbling all over because I kept trying g to go from drive to neutral to get it to go into park but it didn't budge I had to leave it in neutral and put on the emergency break and shut the car off leaving my key I side cause it wS stuck due to the car not going into park. When I came out of my apt. I wS just frazzled I didn't understand whT wS going on she hD been running beautifully. But I did remember when I first test drove her I had told the sales man she had felt like I wS pulling something she wS kinda hesitant to excelerate . He assured me she's had a 5 star inspection and the whole cars under warranty ND he works on cadillacs himself . Yada Yada Yada. I had called. Friend to come help me tow her home . He tried to get her to manually go into drive but it still wouldn't budge he thought maybe the shift link u til we got her home it was the drive shaft it had sheered off all the bolt one half was on the one part the other part of the bolt were broke off where it connected to the tyranny. He said you can't replace this with out trying to back our the bolts but there metric bolts and would be hard to find . And I would just be better off with a new driveshaft.

Sep 07, 2023

POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

1 complaint

Car went crazy one day while behind the wheel everything malfunctioned then car shut off and won't start again. I could of easily got into an accident had there been any other vehicles around. Kids were scared. Codes come up as U0100,U0140,U0101,C0242,B0081-0F,B0081-71,B1370-01,B1370-06,U0155-00,U0170-00,P0856-00.

Jul 18, 2023

ELECTRICAL SYSTEM,SERVICE BRAKES

1 complaint

I was pulled over by the Police because my 2008 Cadillac CTS license plate lights were not working and my rear brake lights were not working. These light failures were caused by a known design flaw with the wiring harness in the trunk lid near the right trunk lid hinge in where the wires inside the harness that go to the brake lights break in half after repeated opening and closing of the trunk lid because of the poor design of the wiring harness and it’s mounting brackets. There should have been a safety recall from GM as I could have been killed if a car in back of me did not stop because my brake lights were not going on when I would step on my cars brake peddle! Now the car dealership service center wants to charge me $335.00 to replace the broken wires that were caused by GM/Cadillac’s poor and unsafe design of this wiring harness. Regards [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Feb 15, 2023

EXTERIOR LIGHTING,VISIBILITY

1 complaint

The contact owns a 2008 Cadillac CTS. The contact stated that water leaks into the vehicle from the sunroof causing mold to develop inside the vehicle which caused a respiratory illness to the owner. Also while driving approximately 20 mph the front headlights suddenly shut off causing a visibility problem to the driver who lost control of the vehicle to crashed into a curb. During the crash the driver sustained a neck injury. No medical attention was required. No police report was filed. The cause of the failure was not determined. The manufacturer and local dealer was not notified of the failures. The failure mileage was 123,000.

Mar 17, 2022

Crash: 1

Injuries: 1

ENGINE,FORWARD COLLISION AVOIDANCE

1 complaint

Cruise control will randomly turn off and will be unavailable for a few days then come back. Engine seized up out of nowhere while driving down the road and nearly caused an accident due to it locking up while moving.

Jul 04, 2021

SEATS,UNKNOWN OR OTHER

1 complaint

THIS VEHICLE HAS BEEN LEAKING WATER AND NOBODY KNOWS WHERE THE LEAK IS COMING FROM. WHENEVER IT RAINS, THERE IS A POOL OF WATER ON BOTH THE DRIVER'S FLOOR MAT AND THE PASSENGER'S FLOOR MAT ON THE DRIVER'S SIDE. YOU CAN ALSO WITNESS WATER COMING DOWN FROM THE REARVIEW MIRROR. ALSO, THE DRIVER'S SEAT HAS SUNK IN AND IS NO LONGER OPERATIONAL. I HAVE CALLED CADILLAC MOTOR COMPANY REGARDING THESE DEFECTS AND ALL THAT I WAS TOLD IS THAT THE VEHICLE IS OUT OF WARRANTY. I TRIED TO EXPLAIN TO THEM THAT THIS PROBLEM IS A COMMON OCCURRENCE WITH CADILLAC VEHICLES BECAUSE I EXPERIENCED THE SAME ISSUE WITH MY CADILLAC ELDORADO. THE PROBLEM WITH MY CADILLAC ELDORADO WAS SO BAD THAT I HAD TO GET RID OF IT. I BOUGHT THE 2008 CADILLAC CTS AND AFTER MANY YEARS, I STARTED HAVING THE SAME PROBLEM. THE WATER LEAKING ISSUE AND MALFUNCTION OF THE DRIVER'S SEAT CAN POSE A DEADLY RISK TO THE DRIVER. IF THE ISSUE THAT I AM HAVING NOW IS THE SAME ISSUE THAT I HAD WITH MY ELDORADO, THEN, THERE IS A PROBLEM WITH THE DESIGN OF THESE VEHICLES. CADILLAC MUST BE ASKED TO LOOK INTO THESE ISSUES AND HAVE THEM CORRECTED BEFORE IT IS TOO LATE FOR THE UNFORTUNATE DRIVERS LIKE ME.

Jan 26, 2021

UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

THE CAR ONLY HAS 35000 MILES ON IT. THE ENGINE MISFIRES CONSTANTLY WHEN GIVING GAS ESPECIALLY IF YOUR GOING UP HILL AND THERE IS MORE LOAD ON THE VEHICLE. AFTER I HAD $5000 WORTH OF WORK TO FIX THE PROBLEM AT A CADILLAC DEALERSHIP. THEY COULDN'T FIX THE ISSUE SO THEY CAME BACK AND SAID THAT WE NEEDED A NEW ENGINE. WE TOLD THEM OVER AND OVER AGAIN THAT WE DON'T THINK IT'S THE ENGINE BUT THEY GUARANTEED US THE NEW ENGINE WOULD FIX THE PROBLEM. SO ANOTHER $5000 LATER AND STILL NOT FIXED. THE VEHICLE IDLES FINE, IT ONLY HAPPENS WHILE DRIVING. THE CHECK ENGINE LIGHT EVENTUALLY COMES ON INDICATING MISFIRES IN 2 CYLINDERS

Feb 29, 2020

POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM

1 complaint

FEBRUARY 14, 2020 IS JUST THE LAST DATE IT HAS HAPPENED ON. IT'S HAPPENED APPROXIMATELY 30 TIMES. FOR THE PAST TWO YEARS IF YOU DON'T JUST EASE ON THE GAS THE REDUCED ENGINE LIGHT AND TRACTION CONTROL LIGHT COMES ON AND THE CAR WILL NOT GO OVER 5 M.P.H. I HAVE READ SEVERAL HUNDRED ARTICLES ONLINE ON DIFFERENT WEBSITES WITH PEOPLE DESCRIBING THE EXACT SAME THING. IT ALMOST GOT ME HIT ON THE MS. RIVER BRIDGE THE OTHER DAY. IF U HAVE TO GO UP ANY TYPE OF INCLINE IT DOES IT ALSO. I WAS ACCELERATING SLOWLY AS I POSSIBLY COULD GOING UP THE SMALL INCLINE ON THE BRIDGE THAT CONNECTS LOUISIANA AND MISSISSIPPI. ALL OF A SUDDEN THE REDUCED ENGINE POWER LIGHT CAME ON AND I COULD NOT GET OUT OF TRAFFIC THAT WAS DOING APPROXIMATELY 55 M.P.H. AND MY TWO YEAR OLD GRANDSON WAS IN THE BACKSEAT. THE ONLY WAY TO FIX IT TEMPORARILY IS TO GET OFF THE BRIDGE BECAUSE THERE IS NO WHERE TO PULL TO THE SIDE OF THE BRIDGE. YOU HAVE TO KILL THE CAR FOR A FEW SECONDS AND RECRANK IT. I'VE HAD MECHANICS LOOK AT IT AND I'VE HAD IT HOOKED TO THE COMPUTER AT O'REILLYS. NO ONE CAN TELL ME ANYTHING. BUT IF IT WEREN'T A SAFETY RECALL WHY WOULD ALMOST 1,000 VEHICLES THAT I KNOW OF BE DOING THE SAME THING. YOU CAN GOOGLE IT AND SEE THAT I'M TELLING THE TRUTH. LOTS OF THESE CARS HAVE THE IDENTICAL PROBLEM. I'M CURRENTLY LOOKING FOR A NEWER MODEL BETWEEN 2014-2018, BUT I'M AFRAID OF HAVING THE SAME OR A SIMILAR PROBLEM. THIS IS DEFINITELY A RECALL. BUT IT SEEMS TO ME THAT YOU ALL DO NOT WANT TO DO ANY RECALLS ON THESE CADILLACS. I'VE BEEN TO LOTS AND LOTS OF WEBSITES AND I HAVE NOT FOUND ANYONE WHO'S BEEN ABLE TO FIGURE OUT THE PROBLEM. EVEN THE ONES THAT HAVE HAD IT PUT IN THE DEALERSHIP HAVE STILL YET TO FIGURE OUT THE PROBLEM. IT HAS TO BE ELECTRICAL OR ONE OR MORE SENSORS MALFUNCTIONING. THANK YOU FOR YOUR TIME.

Feb 17, 2020

ELECTRICAL SYSTEM,AIR BAGS

1 complaint

WHILE DRIVING MAYBE 6 MINUTES MY CENTER CONSOLE DISPLAY WOULD NO LONGER FUNCTION PREVENTING ME FROM BEING ABLE TO CONTROL THE RADIO OR AIR, WHICH BOTH REMAINED FUNCTIONING AND THE AIR BAG LIGHT CAME ON AT THE SAME TIME. THE RADIO NO LONGER PLAYS BUT THE AIR STILL BLOWS. AT THE TIME THIS HAPPENED I WAS DRIVING ON A PAVED ROAD AT NIGHT GOING APPROX. 50 MPH.

Jun 03, 2019

STEERING,ELECTRICAL SYSTEM

1 complaint

TL* THE CONTACT OWNS A 2008 CADILLAC CTS. WHILE THE VEHICLE WAS STATIONARY, THE ELECTRICAL SYSTEM FAILED AND THE CONTROL PANEL BECAME INOPERATIVE. IN ADDITION, THE POWER STEERING FAILED AND THE STEERING WHEEL WAS EXTREMELY DIFFICULT TO TURN LEFT OR RIGHT. KUNI CHEVROLET CADILLAC (2449 FULTON AVENUE, SACRAMENTO, CALIFORNIA 95825, (916) 538-7217) DIAGNOSED THAT THE POWER STEERING PUMP WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL FOR THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 98,000.

Oct 24, 2018

POWER TRAIN,TRACTION CONTROL SYSTEM

1 complaint

TL* THE CONTACT OWNS A 2008 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE SLOWED DOWN TO APPROXIMATELY 30 MPH. THE TRACTION AND "SATELLITE OFF" INDICATORS ILLUMINATED. THE FAILURE RECURRED THREE TIMES AND THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC EACH TIME. THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000. THE VIN WAS NOT PROVIDED.

Mar 22, 2018

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

MY CAR HAS BEEN IN THE SHOP DUE TO ENGINE ISSUES, NOW THAT ENGINE IS REPLACED I'M SEEING STABILITRAK, SERVICE AC, AND BRAKE ASSIST LIGHTS APPEAR. ALSO WHEN DRIVING THE SPEEDOMETER IS NOT ENGAGED AND CAR WON'T SHIFT GEARS. CODES WILL NOT APPEAR WHEN HOOKED UP TO DIAGNOSTIC READER AND THEIR IS MOISTURE THAT GETS INSIDE MY CAR THROUGH THE SUNROOF.

Jan 10, 2018

SEAT BELTS,UNKNOWN OR OTHER,ENGINE

1 complaint

CODE P0430 CAM OR CRANK SHAFT POSITION CENSOR. TIMING CHAIN ISSUE CAUSED BY MANUFACTURE DEFECTION. REAR DRIVER SIDE PASSENGER SEAT BELT NOT WORKING PROPERLY. AND LEAKING MOON ROOF

Sep 11, 2017

POWER TRAIN,ENGINE

1 complaint

TL* THE CONTACT OWNS A 2008 CADILLAC CTS. WHILE DRIVING 45 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WERE CRACKS IN THE BEARING ON THE DRIVE TRAIN, WHICH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC WHERE IT WAS STILL BEING DIAGNOSED. THE LOCAL DEALER (ALASKA SALES AND SERVICE ANCHORAGE, 1300 E 5TH AVENUE, ANCHORAGE, AK 99501) WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT FILED A COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 86,000.

Sep 11, 2017

ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

OUR VEHICLE WAS STATIONARY IN THE DRIVEWAY OF OUR HOME. IN THE MIDDLE OF THE NIGHT THE VEHICLE CAUGHT ON FIRE AND EXPLODED MULTIPLE TIMES. FIRE REPORT/INVESTIGATION LIST CAUSE AS UNKNOWN.

Sep 06, 2017

Fire: 1

SUSPENSION,POWER TRAIN,STRUCTURE

1 complaint

THE PASSENGER DOOR DOES NOT OPEN FROM THE OUTSIDE OF THE VEHICLE. THE MOTOR FOR THE DOOR LOCK FAILED. THE DRIVESHAFT BOLTS BROKE AND MAKE A "FLAPPING" NOISE WHEN THE VEHICLE IS DRIVEN. MY MECHANIC CANNOT FIND THE REPLACEMENT ASSEMBLY AND WAS TOLD BY CADILLAC THAT IT IS UNAVAILABLE AT THIS TIME. OPERATING THE VEHICLE IS DANGEROUS BECAUSE THE VEHICLE FAILS TO ACCELERATE IN TRAFFIC. I CONTACTED GM/CADILLAC ABOUT THE PROBLEMS AND WAS TOLD THERE IS NOTHING THEY CAN DO BECAUSE MY VEHICLE IS NOT UNDER WARRANTY AND THE DOOR LOCK ISSUE WAS ON RECALL IN 2013 AND HAS EXPIRED. MY CONCERN IS IF I AM INVOLVED IN AN ACCIDENT WITH A PASSENGER, FIRST RESPONDERS MAY NOT BE ABLE TO SAFELY REMOVE THE PASSENGER BECAUSE THE DOOR WILL NOT OPEN FROM THE EXTERIOR HANDLE.

Aug 15, 2017

ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES

1 complaint

TL* THE CONTACT OWNS A 2008 CADILLAC CTS. WHILE DRIVING VARIOUS SPEEDS, THE STABILITY SYSTEM WARNING INDICATOR ILLUMINATED AND THE VEHICLE FAILED TO STOP IMMEDIATELY WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO CADILLAC OF ARLINGTON (LOCATED AT 2001 N COLLINS ST. ARLINGTON, TX 76011, 877-880-5178) WHERE IT WAS DIAGNOSED AS NEEDING NEW TIRES AND BRAKES. THE CONTACT STATED THAT ALL FOUR TIRES AND BRAKES WERE REPLACED, BUT THE ISSUE PERSISTED. THE VEHICLE WAS TAKEN TO THE DEALER FOUR TIMES FOR THE SAME FAILURES, BUT THEY FAILURES COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.

Jun 02, 2017

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

RANDOMLY WHEN I GO TO START MY VEHICLE IT WON'T START BUT THE BATTERY IS GOOD,WHICH LEAVES ME STRANDED ....AND ALSO RANDOMLY WHILE DRIVING THE TRACTION CONTROL LIGHTS UP SAYING TRACTION CONTROL OFF ALONG WITH EVERY LIGHT IN THE DASH DISPLAYED AND MAKING THE CHIMING SOUND.IT REDUCES THE ENGINE POWER SUDDENLY WHILE AT A HIGH SPEED CAUSING ME TO SWERVE IN FREEWAY TRAFFIC.

Mar 17, 2017

AIR BAGS,UNKNOWN OR OTHER

1 complaint

TAKATA RECALL: MY SERVICE AIR BAG LIGHT KEEPS COMING AND OFF. ALSO MY TIRE GAGE ,KEEPS FLASHING AFTER MY AIR LEVELS HAS BEEN CHECK. IT WILL NOT GO OFF ON ITS ON.

Jun 22, 2016

POWER TRAIN,SERVICE BRAKES,ENGINE

1 complaint

I BROUGHT A 2008 CADILLAC BACK IN SEPT. 2014. APRIL OF 2015 I HAD A CRANKSHAFT SENSOR WENT OUT ON ME THREE TIMES ALL THREE TIMES I TOOK IT IN TO ROTH CADILLAC OF ERIE PA AND I ALSO CONTACT CADILLAC HEADQUARTERS AT THE SAME TIME. I PAY ALL THREE TIMES. THEY FIXED THE SENSOR AND REPAIRED THE WIRING HARNESS ALL THREE TIMES. IT SEEMS LIKE EVERY 3-6 MONTHS IT WOULD BREAK DOWN. WE WERE TOLD BY THE MECHANIC AT ROTH CADILLAC THAT THEY GOT A MEMO ABOUT THIS PROBLEM. BUT WASN'T GOING TO DO A RECALL ON IT.

Apr 19, 2016

POWER TRAIN,SERVICE BRAKES

1 complaint

ON APRIL 8 2016 MY WIFE WAS ON THE WAY TO THE BANK AT PEACH AND LIBERTY IN ERIE PA. SHE WAS STOPPED AT A RED LIGHT WHEN THE LIGHT TURN GREEN SHE HAD NO TRANSMISSION OR BRAKES. LUCKILY FOR HER THE EMERGENCE BREAK WORKED BECAUSE SHE WAS GOING BACKWARDS. HAD IT TOWED TO ROTH CADILLAC IN ERIE PA. WAS TOLD THAT THE TRANSMISSION AND TRANSFER CASE BROKE (THERE WAS NO WARNING) AND THEY DIDN'T KNOW WHY THE BRAKES WENT OUT WHEN THE TRANSMISSION WENT. SO AGAIN MY WIFE CONTACTED CADILLAC HEADQUARTERS AND MY WIFE GOT AN EMAIL FROM CADILLAC HEADQUARTERS SAYING SORRY FOR YOUR PROBLEM BUT WE WILL GIVE YOU ONE HOUR OF DIAGNOSTIC FOR FREE. AND FROM THE DEALERSHIP SAID THIS BEEN HAPPENING A LOT.

Apr 19, 2016

ELECTRICAL SYSTEM,EXTERIOR LIGHTING,FUEL/PROPULSION SYSTEM

1 complaint

THE PROBLEM STARTED WITH THE TIMING CHAIN, WHICH LED TO COIL ISSUES AND CATALYTIC CONVERTERS ISSUES WHICH LED TO LOW HEAD BEAMS CONSTANTLY BURNING OUT. EVERYTIME WORK IS DONE IT CAUSES A CHAIN REACTION TO OTHER PARTS IN THE CAR THAT REQUIRES MORE AND MORE MONEY. NOW THE ENGINE LIGHT IS STILL ON AND I AM TOLD THAT SINCE THE FIRST CATALYTIC CONVERTER WAS REPAIRED, THE SECOND ONE NOW NEEDS REPLACING AND THE LOW HEAD BEAM ON THE PASSENGER SIDE HAS WIRING ISSUES THAT WILL NOT ALLOW THE NEW BULB TO BURN, I AM TOLD THAT THE WIRING APPEARS TO BE SPLICED. THE CATALYTIC CONVERTER WAS REPLACED IN APRIL AND SO WAS THE LOW BEAM BULB. HEADLIGHT WAS REPLACED IN APRIL, 2015 IT IS NOT WORKING TODAY AND WAS TOLD BY DEALERSHIP THAT THE WIRING HAD BEEN SPLICED OR BURNED OUT. RADIO SPEAKERS DO NOT WORK AND ALL WAS CENTERED AROUND ISSUES WITH COILS AND CATALYTIC COVERTERS.

Nov 05, 2015

SUSPENSION,SERVICE BRAKES

1 complaint

TL* THE CONTACT OWNS A 2008 CADILLAC CTS. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD RATTLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS INFORMED THAT THE FRONT STRUTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE CONTACT STATED THAT THE CHECK ENGINE, THE ABS AND THE TRACTION CONTROL WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT THE ELECTRIC CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

Oct 28, 2015

ELECTRICAL SYSTEM,VISIBILITY/WIPER

1 complaint

THERE IS A WATER LEAK OCCURRING FROM THE SUNROOF. THE SUNROOF DRAINS CONTINUOUSLY GET CLOGGED. IN RESULT, THE INTERIOR OF THE CAR GETS EXTREMELY WET. THIS OCCURRED ON SEPTEMBER 21, 2011 THEN HAS NOW HAPPENED IN THE SAME EXACT DRAIN ON MAY 05, 2015. WHEN I STARTED THE CAR AFTER DISCOVERING THE WATER FOR THE SECOND TIME THE PASSENGER REAR WINDOW ROLLED DOWN ON ITS OWN AND WILL NO LONGER OPERATE. WHO KNOWS WHAT OTHER ELECTRICAL ISSUES WILL OCCUR? DOES THIS PUT ME AT HARM? ALSO, NOW WITH ALL THE MOISTURE INSIDE THE CAR, THIS IS RUINING THE INTERIOR OF MY CAR! THE WORST PART IS THAT DUE TO THE MOISTURE IN THE VEHICLE THE INSIDE OF THE WINDOWS FOG UP WHILE DRIVING. THIS IS DEFINITELY PUTTING ME AND OTHER DRIVERS ON THE ROAD IN HARMS WAY BECAUSE IT IS INTERRUPTING MY VISIBILITY WHILE DRIVING AND I DON'T FEEL SAFE WHEN THIS OCCURS. I DON'T UNDERSTAND HOW THE DRAINS ARE GETTING CLOGGED, I DON'T PARK UNDER TREES AND MY CAR IS COVERED ALMOST YEAR ROUND. THIS IS NOT ACCEPTABLE AND I FEEL LIKE THERE NEEDS TO BE CHANGE. *TR

May 05, 2015

SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE

1 complaint

I WAS DRIVING IN A PARKING GARAGE SO MY SPEED WAS ABOUT 5-10MPH WHEN THE WHOLE SYSTEM SHUT DOWN. THE CAR STOPPED MOVING AND ALL OF THE SYSTEM WARNINGS POPPED OFF (ABS, STABILTRACK,ENGINE). THE CAR WOULD NOT TURN BACK ON. I HAD IT TOWED TO THE SHOP WHERE I WAS TOLD THAT IT WAS AN ELECTRICAL PROBLEM. THE PCM WAS REPLACED AND I WAS TOLD THAT THE PROBLEM WAS FIXED. COST WAS APPROX $200. AFTER THE ORIGINAL SYSTEM SHUT DOWN, I WAS DRIVING ON AN EXIT RAMP TO THE INTERSTATE WHEN ONCE AGAIN THE WHOLE SYSTEM SHUT DOWN. ALL OF THE SYSTEM WARNINGS POPPED UP AND THE CAR WOULD NOT TURN BACK ON. THE CAR WAS TOWED ONCE AGAIN TO THE DEALERSHIP WHERE I WAS TOLD THAT IT WASN'T THE PCM AND THAT THEY WOULD HAVE TO CHARGE ME $265.00 TO INVESTIGATE THE PROBLEM. THE PROBLEM WAS SAID TO BE THE ELECTRICAL WIRING ON THE DRIVERS SIDE FROM THE FRONT OF THE CAR TO THE BACK OF THE CAR. IT WAS FIXED FOR APPROX $800.00. EACH OF THE SYSTEM SHUT DOWNS HAPPENED WITHIN 6 MONTHS OF EACH OTHER WHILE OPERATING THE VEHICLE. THIS IS VERY DANGEROUS AND MAKES ME FEEL VERY UNSAFE ABOUT OPERATING THE VEHICLE. THIS NEEDS TO BE INVESTIGATED FOR THE SAFETY OF DRIVERS. *TR

Apr 22, 2015

STRUCTURE,ENGINE

1 complaint

TL*THE CONTACT OWNS A 2008 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT AND REAR OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Mar 06, 2015

AIR BAGS,ENGINE

1 complaint

CAR W/ 95,000 MILES. PROBLEMS AT 15,000 MILES. AIRBAG SENSORS FAULTY. "ECM" (ENGINE CONTROL MODULE) REPLACED BUT NO ISSUES WITH HOW THE CAR WAS RUNNING. TOLD BY THE DEALERSHIP "ALOT" OF ECM'S ARE REPLACED. IS ECM FAILURE COMMON IN THIS VEHICLE OR IS IT THE DEALERSHIP REPLACING ECM'S THAT DO NOT NEED REPAIR TO MAKE MONEY? ECM WAS A $1,000.00 REPAIR TO FIX A GAS SMELL FROM THE CAR. NEW ECM AND GAS SMELL IS STILL THERE. THEN TOLD NOW FAULTY FUEL PUMP AND LEAK IN THE FUEL LINE AS REASON FOR GAS SMELL. BOTH DEALER AND GM HAVE REFUSED REFUND FOR REPLACING ECM THAT DID NOT HAVE TO BE REPLACED. REPLACING ECM DID NOT FIX THE GAS SMELL! PRIOR TO "ECM " ALL SIX OF THE OXYGEN SENSORS ALSO REPLACED. ANOTHER COSTLY REPAIR. I HAVE PAMPERED THIS VEHICLE SINCE I HAVE PURCHASED IT FROM FACTORY. VERY SUSPICIOUS SO MANY ISSUES NEEDING REPAIR HAVE OCCURRED WITH THIS CAR. NOW, IGNITION SWITCH IS BEING RECALLED AND WILL NEED REPAIR. I AM LEFT DRIVING MY FAMILY AROUND IN A POTENTIALLY DANGEROUS CAR. WILL MY FAMILY BE THE NEXT VICTIM OF A FAULTY GM IGNITION SWITCH? ALSO THE DOOR LOCKS IN THE REAR OF THE CAR ARE FAULTY EVER SINCE I HAVE HAD THE CAR. THE REAR DOOR LOCKS JAM AND THE DOORS WON'T OPEN FROM THE OUTSIDE. THE DEALER IN THE FIRST THREE MONTHS REPLACED ONE REAR DOOR LOCK MECHANISM. BEFORE I REALIZED MY WARRANTY EXPIRED THE OTHER REAR DOOR LOCK ALSO HAD THE SAME PROBLEM. GM REFUSES TO FIX IT. NOW AN EXPENSE OF > $400. HAVING AN INFANT WHO RIDES IN THE BACK THIS IS CONCERNING THAT REAR DOOR LOCK JAMS. REPAIRS ON THIS 2008 CADILLAC CTS ARE ENDLESS AND SHOULD NOT HAVE TO BE SO NUMEROUS CONSIDERING I HAVE BEEN THE SINGLE OWNER OF THIS VEHICLE AND HAVE KEPT THE VEHICLE VERY WELL MAINTAINED. I WOULD LIKE TO KNOW IF OTHER OWNERS OF THIS MAKE AND MODEL OF VEHICLE HAVE HAD SIMILAR PROBLEMS? IS THERE A MANUFACTURING ISSUE?? *TR

Sep 20, 2014

ELECTRICAL SYSTEM,SEATS

1 complaint

TL* THE CONTACT OWNS A 2008 CADILLAC CTS. THE CONTACT STATED THAT THE VEHICLE STALLED INTERMITTENTLY. THE DEALER RECOMMENDED THAT THE CONTACT REMOVE ALL THE ITEMS FROM THE KEY RING EXCEPT FOR THE IGNITION KEY AND FOB. THE CONTACT HEEDED THE DEALER'S ADVICE, BUT THE FAILURE PERSISTED. THE VEHICLE WAS ABLE TO BE RESTARTED. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM: IGNITION). THE CONTACT ALSO NOTIFIED THE DEALER SEVERAL TIMES PERTAINING TO THE DRIVER SEAT FRACTURING AND COLLAPSING. THE SEAT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT A BOLT NEEDED TO BE REPLACED AND THE LOWER SEAT TRACK NEEDED TO BE ALIGNED. THE DRIVER SEAT MADE A LOUD NOISE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

Aug 12, 2014

SERVICE BRAKES,ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

FIRST INCIDENT: WHEN DRIVING, ENGINE WOULD LOOSE POWER, ENGINE LIGHT ON, FUEL PUMP REPLACED SECOND INCIDENT: TWO WEEKS LATER, DRIVING CAR AND ENGINE SHUTS DOWN, NO POWER, NO BRAKES, NO POWER STEERING, GAS MILEAGE TO EMPTY WAS AT 68 MILES. REPLACED FUEL GAUGES THIRD INCIDENT: ONE WEEK AFTER REPLACED FUEL GAUGE, ENGINE SHUT DOWN WHILE DRIVING, NO BRAKES, NO POWER STEERING, AND GAS MILEAGE READ OUT WAS 69 MILES. FORTUNATELY, WE WERE AT A STANDSTILL IN THE MIDDLE OF THE ROAD AND THE CAR RESTARTED, WENT TO GAS STATION, FILLED THE CAR WITH GAS, IT TOOK 14.7 GALLONS, THE CTS GAS CAPACITY IS 18 GALLONS. DEALER DOESN'T KNOW WHAT THE PROBLEM IS. JUST WAITING FOR A SOLUTION. THIS IS A MAJOR SAFETY CONCERN THAT NEEDS IMMEDIATE ATTENTION. *TR

May 16, 2014

ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES

1 complaint

FOR QUITE SOME TIME NOW I'VE BEEN EXPERIENCING PROBLEMS WITH LOCKING/UNLOCKING REAR DOORS. REAR DOORS WILL NOT LOCK/UNLOCK WITH KEYLESS ENTRY OR FRONT/PASSENGER DOOR PADS. I HAVE TO MANUALLY CLING TO BACK TO UNLOCK DOORS. HAVE PURCHASED SEVERAL BATTERIES FOR KEYLESS REMOTE. DUE TO DOORS REMAINING UNLOCKED I CANNOT AUTO START VEHICLE UNLESS I MANUALLY LOCK DOORS MYSELF. ALSO COMPUTER IS NOT RECOGNIZING KEYLESS REMOTE. I HAVE PURCHASED SEVERAL BATTERIES WITHIN THE PAST 8 MONTHS. CAR ALWAYS TELL ME KEYLESS REMOTE NOT DETECTED. TO CRANK CAR I HAVE TO PUT KEYLESS REMOTE IN MIDDLE OF CONSOLE TO IGNITE. BOTH ISSUES ARE VERY ANNOYING AND UNSAFE. *TR

Apr 10, 2014

AIR BAGS,SERVICE BRAKES

1 complaint

THE DRIVER SIDE AIRBAG WARNING SIGNS DISPLAY REMAINS ON FOR SEVERAL DAYS. WHEN THE BRAKES ARE APPLIED THERE'S A SLIGHT VIBRATION AND GRINDING SOUNDS. *TR

Mar 18, 2014

SERVICE BRAKES

1 complaint

TL* THE CONTACT OWNS A 2008 CADILLAC CTS. THE CONTACT STATED WHILE DRIVING 25 MPH, SHE DEPRESSED THE BRAKE PEDAL BUT THE IT WAS HARD TO ENGAGE AND THE VEHICLE WOULD NOT STOP. THE CONTACT STATED THAT SHE PUMPED THE BRAKE PEDAL SEVERAL TIMES BEFORE THE VEHICLE CAME TO A COMPLETE STOP. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION OF THE BRAKES AND THEY STATED ON THE INVOICE "NO BULLETIN AND NOTHING WAS WRONG WITH BRAKES". THEY DID STATE IF YOU WANT TO BRING VEHICLE IN AND LEAVE OVER NIGHT WE CAN INSPECT BRAKES WHEN COLD. THE DEALER CALLED THE CONTACT AND STATED THAT VACUUM PUMP NEEDED TO BE REPLACED. THE VACUUM PUMP WAS REPLACED ON MARCH 14, HOWEVER, THE FAILURE CONTINUED TO OCCUR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000.

Mar 14, 2014

SERVICE BRAKES, HYDRAULIC,STRUCTURE,WHEELS

1 complaint

I WAS DRIVING AND HEADING ON A CURVE I DIDN'T SEE THAT IT WAS 25 MPH AND I WAS GOING ABOUT 45 AND I BRAKE AND I SLID, HIT A TREE ABOUT THREE FISTS THICK SLIDE ON MY DRIVERS SIDE WHICH IS COMPLETELY SMUSHED IN AND ROLLED OVER AND FELL STRAIGHT INTO A DITCH UP SIDE DOWN. *TR

Nov 28, 2013

Crash: 1

EXTERIOR LIGHTING,AIR BAGS

1 complaint

WHILE I WAS A PASSENGER RIDING ON A MAJOR INTERSTATE, IN THE RIGHT FRONT PASSENGER SEAT, THE AIR BAG LIGHT (ON/OFF) ON THE DASH/CONSOLE TURNED FROM THE "ON" STATUS TO THE "OFF" STATUS. AFTER STOPPING WE FOLLOWED ONSTAR'S DIRECTIONS TO TURN OFF IGNITION AND RESTART THE VEHICLE AND SIT IN THE PASSENGER SEAT ONCE AGAIN. THE AIR BAG LIGHT STAYED IN THE "OFF" STATUS. WE TURNED THE VEHICLE OFF AND RESTARTED ONCE AGAIN. THIS TIME WHEN I SAT IN THE PASSENGER SEAT THE AIR BAG LIGHT CHANGED TO THE "ON" STATUS. THE FOLLOWING WEEK, MY MOTHER WAS A PASSENGER IN THE FRONT AND THE AIR BAG LIGHT STAYED IN THE "OFF" POSITION. LAST WEEK, ANOTHER PASSENGER WAS IN THE FRONT PASSENGER SEAT AND THE AIR BAG LIGHT REMAINED IN THE "OFF" POSITION. I TOOK IT TO A DEALER WHILE OUT OF TOWN, AND THE MECHANIC SAID THAT THE RIGHT FRONT PASSENGER PRESENCE MODULE HAS A SHORT AND NEEDS TO BE REPLACED. I HAD THE FRONT RIGHT HEADLIGHT ASSEMBLY REPLACED, BUT WAS UNCOMFORTABLE ALLOWING THAT DEALER TO REPLACE THE PASSENGER AIR BAG SENSOR. I AM BRINGING IT TO MY DEALER TO HAVE IT REPLACED UNDER WARRANTY. *JS

Sep 24, 2013

STEERING,POWER TRAIN,SERVICE BRAKES

1 complaint

WHILE TRYING TO PARK, THE STEERING WHEEL BECOMES STIFF. I TOOK IT TO THE DEALER TO CORRECT PROBLEM AND IT COST ME $2,558.35 TO REPLACE STEERING PUMP AND TO GET A WHEEL ALIGNMENT. A WEEK LATER I HAD TO TAKE THE CAR BACK TO THE DEALER FOR NOISES AFTER APPLYING THE BRAKES AND THEY HAD TO REPLACE BOTH CONTROL ARMS AND STABILIZER LINKS TO CORRECT PROBLEM. THAT JOB COST ME $1,362.93. IN APRIL 2013, MY FRONT PASSENGER DOOR HANDLE DIDN'T OPEN FROM THE OUTSIDE. THE DEALER HAD TO REPLACE THE INSIDE DOOR HANDLE HOUSING SPLIT, TRIM PAD AND HANDLE HOUSING. THIS JOB COST ME $1,376.99. NOT SURE WHY I'M HAVING ALL OF THESE PROBLEMS WHEN I GET ALL THE REQUIRED MAINTENANCE AND ALL JOBS ARE DONE AT A GM CADILLAC DEALERSHIP. *TR

Aug 01, 2013

POWER TRAIN,VEHICLE SPEED CONTROL

1 complaint

THE CARS ENGINE RUNS AWAY WITH MY CAR WHEN I AM SITTING WITH MY FOOT ON THE BRAKE OR AT VERY SLOW IDLE WITH MY FOOT ON THE BRAKE. THE PROBLEM IS ONE THAT NEEDS TO BE RECALLED. THE INTERNET IS FULL OF THE SAME COMPLAINT FOR THE SAME YEAR AND MILEAGE,( 29,000-32,000 MILES ). I AM REACHING OUT TO YOU BECAUSE MY CAR IS AT THE DEALER, NOTHING HAS BEEN DONE TO FIX THE PROBLEM, AND I REFUSE TO TAKE MY CAR BACK AT THIS POINT. I PAID CASH FOR THIS CAR AND THIS IS THE SECOND TIME IT HAS BEEN IN FOR THE SAME PROBLEM. ON MONDAY AFTERNOON I PULLED INTO MY BANK WITH CARS IN FRONT OF ME AND BESIDE ME. I CAME TO A STOP, HAD MY FOOT ON THE BRAKE AND ALL HELL BROKE LOOSE. MY CAR LUNGED FORWARD, MY ENGINE WAS SCREAMING, MY SPEEDOMETER SAID 80 MPH, I HAD BOTH FEET ON THE BRAKE TO NOT HIT THE WOMAN IN FRONT, MY REAR WHEELS WERE SMOKING AND SCREAMING AND MY CAR WAS JUMPING SIDE TO SIDE BECAUSE OF THE SPINNING WHEELS AND NOWHERE TO GO BECAUSE AT THIS POINT I AM STANDING ON THE BRAKE WITH BOTH FEET. SOMEONE SCREAMED TURN OFF THE IGNITION AND THE MOMENT WAS OVER. COURTESY CHEVROLET IN SALISBURY MD, JUST CALLED TO SAY THE PROBLEM DIDN'T THROW A CODE SO CADILLAC WON'T PAY THEM TO LOOK AND FIX THE PROBLEM. IF THEY WON"T FIX WHAT'S WRONG THEY CAN KEEP THE VEHICLE AND I WANT MY MONEY BACK AND AS I TOLD THEM I WON'T STOP UNTIL I GET SOMEONE TO LISTEN AND WARN OTHERS OF THIS PROBLEM. I HAVE RESEARCHED THE INTERNET AND THIS IS A VERY SERIOUS PROBLEM WIDESPREAD AND THESE CARS NEED TO BE RECALLED. MY HUSBAND SAYS IT'S PROBABLY A PROBLEM IN THE COMPUTER THAT WHEN THE PRECISE PRESSURE IS APPLIED TO THE BRAKE, THE SIGNAL TO THE ENGINE IS GO NOT STOP. *TR

Dec 05, 2012

POWER TRAIN,WHEELS,FUEL/PROPULSION SYSTEM

1 complaint

I WAS TRAVELING AT 25MPH WHEN THERE WAS A SUDDEN VERY LOUD EXPLOSIVE/GRINDING NOISE(IT BROUGHT PEOPLE RUNNING OUT OF ADJACENT BUILDINGS). I HIT MY BRAKES IMMEDIATELY, BUT THE NOISE CONTINUED UNTIL I PUT IT INTO PARK. I EXITED THE CAR AND UNDER THE REAR AXLE OF MY VEHICLE WERE MULTIPLE LARGE BOLTS AND SCREWS LINED UP IN A ROW. THE VEHICLE WAS TOTALLY DISABLED, AND SUBSEQUENTLY WAS TOWED TO THE DEALER. THEY DETERMINED THAT ALL THE REAR AXLE BOLTS JUST FELL OUT AT ONCE.THERE WAS NO OTHER DAMAGE FOUND TO THE VEHICLE. MY CONCERNS REMAIN AS TO "WHY DID THIS HAPPEN" AND "WHAT IF I HAD BEEN GOING AT AN ACCELERATED RATE OF SPEED"? MULTIPLE EXPERIENCED MECHANICS AND SPECIALIST (INCLUDING CADILLAC) HAVE NO ANSWERS TO THESE QUESTIONS AND HAVE NEVER SEEN THIS HAPPEN BEFORE. *TR

Nov 13, 2012

ENGINE AND ENGINE COOLING,POWER TRAIN

1 complaint

1. CAR STALLS/HESITATES ON RIGHT TURN. DEALER SERVICE COULD NOT REPLICATE. PROBLEM STARTED AT OWNERSHIP, AND CONTINUES AT 25K MILES. PROBLEM NOT CORRECTED. 2. CHECK ENGINE LIGHT: CAR VIBRATES/SHAKES STANDING AT IDLE. 21 DAYS OUT OF SERVICE. 3 DEALERS; FOUR VISITS. ONE DEALER COULD NOT EXTINGUISH CHECK ENGINE LIGHT. DEALER DISASSEMBLED ENGINE AND MADE REPAIRS. (EXHAUST IS NOTICEABLY LOUDER (NOT REPAIRED) AND THE FM RADIO WILL NOT WORK WHEN THE REAR DEFROSTER IS SWITCHED ON--I SUSPECT A GROUND WIRE WAS BROKEN DURING THE REPAIR (NOT REPAIRED). *TR

Jun 23, 2010

STEERING,SUSPENSION,TIRES

1 complaint

PURCHASED 2008 CTS UPON DRIVING CAR HOME I NOTICED A VIBRATION. TOOK BACK TO DEALER NEXT DAY. HAD TO WAIT 3 WEEKS TO GET SERVICE ON VEHICLE AND FOUND OUT AT THAT TIME THERE IS A SERVICE BULLETIN ON THIS CAR AND THE DEALER IS NOT TO TRY TO FIX CAR. WENT TO GM AND THEY AGREED TO CHANGE TIRES BUT THIS DID NOT FIX THE PROBLEM, THE VIBRATION CONTINUED. TRYING TO COME TO SOME SORT OF AGREEMENT WITH GM AND AFTER 9 MONTHS, NOTHING. TOOK CAR BACK TO DEALER FOR TIRE ROTATION AND REQUESTED "ROAD FORCE BALANCE" AND THE PROBLEM GOT WORSE. THE VIBRATION STARTS AT 40MPH AND THE STEERING WHEEL IS SHAKING. THE PROBLEM IS EITHER WITH THE WHEELS OR THE TIRES. *TR

May 15, 2009

STEERING,POWER TRAIN

1 complaint

VIBRATION IN CAR ABOVE 62 MILES PER HOUR. STEERING WHEEL SHAKES IN YOUR HANDS. TAKEN TO DEALER TWICE THEY HAVE ROTATED AND BALANCED TIRES TWICE NO IMPROVEMENT. *TR

Feb 08, 2009

ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,POWER TRAIN

1 complaint

MY 2008 CADILLAC CTS V6 DI AWD HAS A DANGEROUS ACCELERATION LAG WHEN YOU STEP ON THE GAS TO PASS OR GET OUT OF THE WAY OF A HAZARD IN ROAD. THERE IS ABOUT A 1-2 SEC LAG BETWEEN STEPPING ON PEDAL AND RPMS MOVING, AND ABOUT ANOTHER SECOND OR SO BEFORE ANY PICK UP HAPPENS. DOESN'T SOUND LIKE MUCH, BUT NO OTHER CAR I HAVE HAD, DID THIS. AT THE SPEED OF ONCOMING VEHICLES, A 1-2 SECOND LAG CAN MEAN A 30 - 60 YARDS OF DISTANCE BEING TRAVELED BY AN ONCOMING CAR OR TRUCK. THAT SIGHT FILLS UP REAR VIEW MIRROR FAST. IN MY OPINION, THIS IS A SERIOUS DESIGN FLAW AND POTENTIALLY DEATH CAUSING DEFECT. THIS HAPPENS ANYTIME I NEED QUICK ACCELERATION, AND IS ALSO HAPPENING IN OTHER CARS I TRIED AT DEALERSHIP TO SEE IF IT WAS JUST MINE. *TR

Jul 18, 2008

SUSPENSION,SERVICE BRAKES, HYDRAULIC

1 complaint

BRAKES SQUEALING. TECHNICIAN SAYS IT'S DEFECTIVE BRAKE PADS AND GM IS AWARE. NO GET WELL DATE. RIGHT FRONT STRUT HAD TO BE REPLACED, STILL MAKES THE SAME CREAKING NOISE. *TR

Jul 18, 2008

2008 CADILLAC CTS Problems & Complaints

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