72
Complaints Reported

Complaints by Component

ELECTRICAL SYSTEM
15 complaints
TL* THE CONTACT OWNS A 2013 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED WHILE THE ENGINE WAS IDLING WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ECM WIRING WAS DEFECTIVE. THE WIRING WAS REPLACED ALONG WITH THE CAMSHAFT SENSOR AND ECM. THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE LOCAL DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 37,000.
Jul 16, 2020
THE ENGINE CONTINUES TO RUN EVEN AFTER SHUTTING THE CAR OFF AND REMOVING THE KEY, THE ENGINE HAS JUST STARTED TO ACCELERATE IN THIS POSITION IN THE LAST FEW DAYS. THE BACKUP CAMERA HAS STOPPED WORKING AND THE REVERSE LIGHTS ARE ON AT ALL TIMES (EVEN WHILE DRIVING DOWN THE ROAD). AS OF YESTERDAY THE POWER SEATS TO BE LAGGING, SOME OF THE BUTTONS TAKES SEVERAL TRIES TO WORK.
Feb 22, 2019
INTERMITTENTLY THE DASHBOARD AND INTERIOR TRIM LIGHTS ARE OUT AND WILL RESUME AT UNFORESEEN TIMES
Feb 26, 2018
THIS CAR ON YOUR LIST SHOWS "RECALL INCOMPLETE" ! THIS IS NOT CORRECT! RECALL WAS CORRECTED BY ME (OWNER AT HOME) WITH THE GM KIT AND I SENT THE ENCLOSED GM RECALL SIGNATURE FORM TO 'RECALL PROCESSING CENTER, PO BOX 909989, MILWAUKEE, WI, 53209, AS INSTRUCTED! FORM DATED SEPT. 16, '14. PLEASE CHECK YOUR/ GM CADILLAC RECORDS!! [XXX], LEASE /OWNER INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Oct 25, 2014
TL* THE CONTACT OWNS A 2013 CADILLAC CTS. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED IMMEDIATELY BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO A DEALER FOR DIAGNOSTIC TESTING. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEMS). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.
Oct 24, 2014
+ 10 more complaints for this component
AIR BAGS
7 complaints
I noticed that on the dash a message that service is needed on one of the airbags. I then scheduled appointment to have the problem corrected. I was informed by the dealership’ service department that I need a passenger airbag replacement on the passenger side of the car, and they also informed me that GM no longer manufactures the airbag that I need. I was not given any assistance on how to replace this safety feature in the car, nor was I notified by the manufacturer that airbag was discontinued.
Dec 29, 2024
Air bags didn’t come out
Dec 01, 2022
Crash: 1
TL* THE CONTACT OWNED A 2013 CADILLAC CTS. THE CONTACT STATED WHILE DRIVING AT 55 MPH, THE CONTACT CRASHED INTO A DEER WHICH CAUSED AN AIR BAG DEPLOYMENT MESSAGE; THE AIR BAGS WERE NOT DEPLOYED. THE CONTACT STATED ONLY AN ODD SMELLING POWDER EMITTED FROM THE AIR BAG LOCATION. THE CONTACT SUSTAINED BRUISING IN TORSO, AND SWELLING IN EYES DUE TO POWDER; MEDICAL ATTENTION WAS NOT SOUGHT. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO LOCAL TOW LOT WHERE IT WAS DIAGNOSED WITH BEING DESTROYED. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000. THE VIN WAS NOT AVAILABLE.
May 03, 2021
Crash: 1
Injuries: 1
SERVICE AIR BAG LIGHT ON
May 17, 2020
I WAS IN AN ACCIDENT WITH MY 2013 CADILLAC, SUFFERING A SEVERED LIP, REQUIRING 24 STITCHES IN MY BOTYOMLIP, LOST TOOTH, AND SUFFERED NECK AND BACK PAIN DUE TO AIRBAGS NOT DEPLOYING.
Dec 05, 2019
Crash: 1
Injuries: 1
+ 2 more complaints for this component
POWER TRAIN
5 complaints
The contact owns a 2013 Cadillac CTS. The contact stated that the transmission fluid was leaking, and the vehicle stalled while driving at various speeds. The vehicle was taken to a local dealer where it was diagnosed and determined that the transmission fluid was significantly low. The transmission was topped off. The contact stated that the vehicle was driven to the residence; however, on arrival the transmission fluid level was abnormally low. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 31,000.
Apr 22, 2024
I PURCHASED MY VEHICLE IN MAY 2016. IN NOVEMBER 2016 I WENT TO DRIVE THE VEHICLE BUT IT WOULD NOT GO INTO GEAR. IT WAS TOWED TO LINDSAY CADILLAC. I WAS TOLD THE DRAFT SHAFT NEEDED TO BE REPLACED. ON JANUARY 18, 2019 AFTER BEING PARKED FOR APPROXIMATELY 15 MINUTES UPON STARTING AND PUTTING IT INTO GEAR I HEARD A CLICKING NOISE. IT WAS TOWED TO CAPITOL CADILLAC WHERE AGAIN I WAS TOLD THERE WAS A PROBLEM WITH THE DRIVE SHAFT. I WAS FURTHER TOLD THAT THE BOLTS WERE SHEARED OFF. THIS IS NO COINCIDENCE THAT I HAD THE SAME ISSUE TWO YEARS LATER AND $841.00 LATER. I AM CONCERNED THAT THIS COULD HAPPEN AGAIN. HOW DO BOLTS GET SHEARED OFF. I WAS TOLD THAT THE DEALERSHIP COULD HAVE USED USED THE WRONG SIZE BOLTS OR THE PARTS COULD HAVE BEEN DEFECTIVE. IN ANY EVENT I AM WITHOUT FAULT AND HAVE A GENUINE CONCERN THAT THIS COULD HAPPEN AGAIN. COULD IT HAPPEN WHILE I AM DRIVING?
Jan 25, 2019
TL* THE CONTACT OWNS A 2013 CADILLAC CTS. THE CONTACT STATED THAT THE VEHICLE COULD NOT BE SHIFTED INTO REVERSE AND HAD DIFFICULTY STOPPING. THE VEHICLE WAS TAKEN TO CAPITOL CADILLAC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS DEFECTIVE DUE TO A LEAK AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE REMEDY WOULD BE AT HIS EXPENSE. THE CONTACT STATED THAT HE WAS NEVER NOTIFIED BY THE DEALER OF ANY TRANSMISSION ISSUES, EVEN THOUGH THE MANUAL STATED THAT THEY WERE SUPPOSED TO CHECK. THE FAILURE MILEAGE WAS APPROXIMATELY 93,000.
Jun 20, 2017
TL* THE CONTACT OWNS A 2013 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MANEUVERED THE VEHICLE TO THE SIDE OF THE ROAD WHERE THE VEHICLE WAS ABLE TO BE RESTARTED. THE VEHICLE WAS TAKEN TO A DEALER BUT THE TECHNICIAN COULD NOT DIAGNOSE THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURED WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 400.
Feb 26, 2014
EXTREME LOSE STEERING, WAY TO LOSE CANT FEEL THE ROAD, ALSO THE TRANSMISSION IS NOT SHIFTING RIGHT IT HAS A DELAY THEN SHIFTS VERY HARD. THE CAR IS VERY HARD TO DRIVE. *TR
Jan 23, 2013
STEERING
5 complaints
THE ELECTRICALLY ADJUSTABLE STEERING WHEEL HAS TWO BOLTS THAT HOLD THE UP DOWN BRACKET ON THE STEERING WHEEL. ONE BOLT FELL OUT AND THE OTHER ONE WAS LOOSE. THE LOCKTITE BLUE WAS ONLY ON ONE THREAD. IF YOU CHECK THE NEWS GROUPS IT SEEMS LIKE A COMMON PROBLEM ON THE CTS. I THINK THIS SHOULD BE A RECALL DUE TO THE FACT IF THE OTHER BOLT FELL OUT THE STEERING COLUMN WOULD FLOP AROUND CAUSING THE DRIVER TO LOOSE CONTROL.
Oct 19, 2019
WITHIN ONE WEEK OF PURCHASE WE NOTICED THAT THE CAR IS PULLING TO THE LEFT CAUSING A NEW DRIVER TO OVER CORRECT AND DRIFT INTO THE RIGHT LANE. THIS IS EXTREMELY DANGEROUS. DEALER IS REPLACING STEERING COLUMN. 27000 MILES
Jul 06, 2016
TL* THE CONTACT OWNS A 2013 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE POWER STEERING SUDDENLY MALFUNCTIONED MAKING THE STEERING WHEEL VERY DIFFICULT TO TURN. THE CONTACT INDICATED THAT DURING THE INCIDENT THE SERVICE POWER STEERING SENSOR LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHO DIAGNOSED THAT THE WIRING FOR THE STEERING COLUMN WAS DEFECTIVE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 13,500.
Oct 07, 2014
TL* THE CONTACT OWNS A 2013 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE STEERING EMITTED AN ABNORMAL CLICKING SOUND WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 16,000. THE VIN WAS NOT AVAILABLE. *TR
May 17, 2013
TL* THE CONTACT OWNS A 2013 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE VEHICLE STARTED TO VEER TO THE RIGHT. THE CONTACT MENTIONED THAT THE VEHICLE WAS MAKING AN ABNORMAL CLUNKING SOUND. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE STEERING COLUMN WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE STEERING COLUMN WAS REPLACED BUT DID NOT CORRECT THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER. THE VEHICLE WAS NOT FURTHER REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 1,500. *TR
Mar 12, 2013
UNKNOWN OR OTHER
4 complaints
AS I WAS DRIVING ON A HIGHWAY, MY SUNROOF BLEW COMPLETELY OFF OF MY VEHICLE, HIT AND DAMAGED THE FRONT OF ANOTHER VEHICLE (A SUV) AND FROM THE IMPACT OF THAT HIT, IT WAS STRUCK A MOTORCYCLIST.
Jun 23, 2016
GROSS MOLDY ODOR EMANATING FROM THE HVAC SYSTEM CAUSED BY WHAT APPEARS TO BE A DEFECT IN THE SYSTEM WHICH ALLOWS MOISTURE TO CONDENSE ON THE COILS CAUSING MOLD AND BACTERIA TO BE DISPERSED THROUGHOUT THE VEHICLE. GM ATTEMPTS TO ADDRESS THIS EXPANSIVE ISSUE BY ADDING DEODORANT TO THE SYSTEM AND THEN HOPE CONSUMERS WILL GO AWAY.
Jan 28, 2016
I HAVE A 2013 CTS CADILLAC AND THE HEADLIGHT ASSEMBLIES FOG UP ON THE INSIDE OF THE ASSEMBLY. THIS HAPPENS WHEN IT RAINS OR IS WET DEALER REPLACED THE HEADLIGHT ASSEMBLIES BUT THESE ARE WORST THAN THE ORIGINALS. DEALER NOW SAYS THIS IS NORMAL THEDEALER REFERS TO A BULLETIN 01-08-42-001J WHICH STATES THAT LIGHTS MIGHT EXHIBIT A FINE MIST OR WHITE FOG ON THE INSIDE OF THE LAMP LENS. THE BULLETIN STATES THAT IT REQUIRES 2 TO 6 HOURS TO CLEAR THE LAMP AND WORKS BETTER IF VECHICLE IN MOTION WITH HEADLIGHTS ON. .I'VE HAD THE HEADLIGHTS ON BRIGHT UP TO 2 HOURS AND THE ASSEMBLIES STILL HAVE SOME FOG INSIDE THEM. THIS DECREASES THE EFFECTIVENESS OF THE HEADLIGHTS AND CREATES FUTURE ELECTRICAL PROBELMS BECAUSE OF THE MOISTURE WITHIN THE HEADLIGHT ASSEMBLY. THE FOG SHOWS UP WHEN YOU ARE DRIVING THE VECHICLE WITH THE HEADLIGHTS ON. LAST DATE THIS HAPPENED WAS 1/15/2016. CAR HAS A LITTLE MORE THAN 17000 MILES ON AND WAS BOUGHT NEW. THIS HAD BEEN A CONTINUING PROBLEM THAT HAPPENS IRREGULAR.
Jan 25, 2016
SUNROOF HAS A RATTLE. CAN BE HEARD AT MODERATE SPEEDS OVER MODERATE TERRAIN. OF COURSE THE BUMPIER THE ROADS, THE MORE RATTLING CAN BE HEARD.
Oct 25, 2015
EXTERIOR LIGHTING
3 complaints
TL* THE CONTACT OWNS A 2013 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT, HE WAS INFORMED THAT THE DRIVER'S SIDE HEADLIGHT WAS NOT ILLUMINATED. THE CONTACT INSPECTED THE VEHICLE AND CONFIRMED THAT THE HEADLIGHT WAS NOT ILLUMINATED. THE VEHICLE WAS TAKEN TO HERITAGE CADILLAC, INC. (303 W ROOSEVELT RD, LOMBARD, IL 60148) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE SEAL ON THE HEADLIGHTS WERE IMPROPERLY INSTALLED AND THAT THERE WAS A COST TO REPAIR THE HEADLIGHTS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 31,000.
Jun 05, 2020
TL* THE CONTACT OWNS A 2013 CADILLAC CTS. WHILE DRIVING, THE CONTACT STATED THAT THE HEADLIGHTS WERE VERY DIM. UPON INSPECTION, IT WAS DISCOVERED THAT WATER WAS PRESENT INSIDE THE DRIVER'S SIDE HEAD LAMP ASSEMBLY. THE VEHICLE WAS TAKEN TO FALKNER CADILLAC (447 E. ST RD, TREVOSE, PA) WHERE IT WAS DIAGNOSED THAT THE ENTIRE HEADLIGHT ASSEMBLY NEEDED TO BE REPLACED TO PREVENT THE WATER FROM LEAKING INSIDE THE ASSEMBLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 30,000.
Jun 28, 2019
WAS STOPPED BY THE POLICE BECAUSE MY LICENSE PLATE LIGHTS AND 3RD BRAKE LIGHT WEREN'T WORKING. I CHECKED ONLINE CADILLAC FORUMS AND DISCOVERED A COMMON PROBLEM WITH THE WIRING HARNESS BREAKING WHERE IT BENDS NEXT TO THE PASSENGER TRUNK HINGE. WHEN I CHECKED MY WIRE HARNESS I DISCOVERED 3 BROKEN WIRES AND 2 PARTIALLY BROKEN WIRES.
May 20, 2018
SUSPENSION
3 complaints
I'VE NOTICED MY VEHICLE ALWAYS BEING OUT OF BALANCE, SO NATURALLY I FIRST ALIGNED AND BALANCED THE TIRES AT A REPUTABLE SHOP. THE FIRST DAY IT DROVE LIKE A DREAM, BUT AFTER THAT THE VIBRATION CAME BACK. EVER SINCE THEN IVE BOUGHT NEW TIRES, BRAKES, BALANCED THE WHEELS 4 TIMES WITHIN A YEAR AND ONCE AT THE DEALERSHIP(ED MORSE CADILLAC SAWGRASS) WHICH WAS A ROAD FORCE BALANCE AND NOONE SEEMS TO KNOW THE PROBLEM. MY VEHICLE HAS 45K MILES ON IT AND THE SUSPENSION INCLUDING THE RIMS ARE OEM. ITS FRUSTRATING TO DRIVE A VEHICLE THAT COSTS $75000 TO DRIVE HORRIBLY. THIS CONCERNS ME WITH THE INTEGRITY OF THE VEHICLE. THIS POSES A DANGER IF ITS A PROBLEM THAT MAY ESCALATE TO SOMETHING ELSE THAT NOONE KNOWS INCLUDING THE "GREAT" MECHANICS AT THE DEALERSHIP.
Oct 05, 2017
TWO WHEEL BEARINGS HAD TO BE REPLACED, ONE IN DEC 2016 AND THE OTHER IN FEB 2017. CAR HAS ONLY 42,000 MILES. IS THERE A SERVICE MEMO ABOUT THIS?
Mar 07, 2017
TL* THE CONTACT OWNS A 2013 CADILLAC CTS. THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH WHEN THE VEHICLE BEGAN TO VEER TO THE RIGHT INDEPENDENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER THREE TIMES. A FOUR WHEEL ALIGNMENT WAS PERFORMED TWICE BY THE DEALER. ON A SEPARATE OCCASION, A THIRD WHEEL ALIGNMENT WAS PERFORMED BY AN INDEPENDENT MECHANIC AND THE FAILURE CONTINUED TO OCCUR. THE VEHICLE WAS NOT RECENTLY REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 5.
Mar 13, 2013
SERVICE BRAKES
2 complaints
CAR HAS NO BREAKS WHEN FIRST STARTED IT TAKES ABOUT 30 SECONDS AFTER START FOR BREAKS TO WORK THIS HAPPENS AFTER CAR IS PARKED OVERNIGHT ALL THE TIME
Nov 28, 2018
I HAVE ATTACHED A PDF OR MY EXPERIENCE AND SAFETY ISSUES WITH 2013 CADILLAC CTS AWD. 1900 CHARACTERS WASN'T ENOUGH TO EXPLAIN THE ISSUE
Aug 10, 2017
ENGINE
2 complaints
TL* THE CONTACT OWNS A 2013 CADILLAC CTS. WHILE THE ACCELERATOR PEDAL WAS DEPRESSED, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT NOTIFIED THE DEALER (VERA CADILLAC IN PEMBROKE PINES, FL 33025 (954) 871-2630), BUT WAS INFORMED THAT NOTHING COULD BE DONE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,500.
Jun 02, 2017
THE SUPERCHARGER WAS REPLACED FOR ABNORMAL NOISE AND FUNCTION AS PER CADILLAC TSB.THE NEW SUPERCHARGER WHICH HAD A SOLID RATHER THAN 2 PIECE CONNECTOR(ISOLATOR) RESULTED IN A LOUD GROAN AND VIBRATION BETWEEN 800 AND 1100 RPM WHEN IN GEAR.CADILLAC HAS ACKNOWLEDGED THIS GROAN/VIBRATION AND AT FIRST DEEMED IT "NORMAL".NOW THEY HAVE RESTATED THEIR POSITION AND ALLEGE THAT THEIR ENGINEERS ARE WORKING ON THE PROBLEM. THE DEALER'S SERVICE DEPT HAS BEEN TOLD NOT TO ATTEMPT TO WORK ON A SOLUTION TO THE ABOVE.THE NEW 2014 CTSVS WHICH HAVE THE NEW SUPERCHARGERS HAVE THE SAME PROBLEM.THE GROWL/VIBRATION HAS BECOME MORE INTENSE AND I WORRY ABOUT CATASTROPHIC ENGINE FAILURE. GM CUSTOMER SERVICE REPS HAVE BEEN LESS THAN HELPFUL.THIS IS YET ANOTHER EXAMPLE OF "CAVEAT EMPTOR". *TR
Oct 24, 2014
SUSPENSION,ELECTRICAL SYSTEM
1 complaint
My 2013 has only 75k miles on it and all the dash lights flash and the car fails every couple of days. It has a brand new battery but the gauges on the dash continue to dance. I’m not sure what the problem is but it’s a huge safety factor in drivability.
Mar 11, 2025
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
1 complaint
driving to work on very busy highway. The engine light and Service Battery charging system came on, then went to battery saver almost instantly. Radio cut off, heat cutt off and the Car cut off in the middle of the highway before I could safely get over. this caused me to fear for my life as the cars behind me barely had time to stop. a hair probably could not have fit between us. I did eventually safely get off the highway, had the car towed to a service center. There was 14 different codes.(low voltage, engine running lean, low voltage and more. battery was checked and was 95 %, Alternator fine. was told it was the ECM. After looking on google some sites say there is a recall for 2013 cts some say there is not. there are multiple complaints on this issue and it is not safe. I called Cadillac gave my vin number and was told there was not a recall. Cadillac/GMC really need to issue a recall before something tragic happens, as it almost was me. Thank God that it wasn't.
Feb 28, 2025
SUSPENSION,STRUCTURE
1 complaint
Found a crack along the tab of my subframe along the rear control arm pocket. Searching for solutions and repairs, I found several hundred people who broke the tab while driving on CTSVowners, ctsvforum and various Facebook groups This seems to impact both the base model and V series CTS.
Mar 23, 2024
STRUCTURE
1 complaint
Cracked subframe. The CTS-V is known for this. Many of the guys on the news groups have the same issue. I had mine welded and replaced the lower control arms as a result.
Jan 05, 2024
ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
The contact owns a 2013 Cadillac CTS. The contact stated that while driving at 45 MPH, the electronic stability control and an unknown warning light illuminated. The vehicle was taken to the dealer, but the dealer could not duplicate the failure. The vehicle was then taken to an independent mechanic and the mechanic cleaned the transmission; however, the failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 87,000.
Jan 19, 2022
FUEL/PROPULSION SYSTEM
1 complaint
THE NIPPENDENSO FUEL PUMP NECK IS CRACKED AND IS LEAKING FUEL. $3200 BUCKS FOR THE DEALER TO REPLACE. BOUGHT ON LINE AND REPLACED FOR $1256 BUCKS. EVERY CTS V HAS THIS ISSUE. I CANNOT IMAGINE THAT THIS IS NOT A RECALL. PUMPING ON THE GROUND IS A SAFETY ISSUE. CHECK THE FORUMS AND YOU WILL SEE ALL OF THESE VEHICLES HAVE A FUEL LEAK PROBLEM.
Jan 08, 2021
AIR BAGS,SEATS
1 complaint
TAKATA, SERVICE AIR BAG IS ON ACROSS STEREO CONSOLE & LIGHT ON DASH. IT CAME ON WITHIN LAST 4 WEEKS WHILE DRIVING & AFTER A BUMP IN ROAD. WON'T GO OFF. DEEPLY CONCERNED. ALSO DRIVER POWER SEAT MODULE DOESN'T WORK TO RAISE NOT GREAT FOR SOMEONE SHORT.
Jun 03, 2019
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE
1 complaint
EVAPORATING SYSTEM AND LIGHTS AND ELECTRICAL
May 06, 2019
VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
1 complaint
BRAKES ON MY CTS 2013 CADILLAC , ON MARCH 29, I MADE A TURN TO PARK MY CAR FROM THE RIGHT SIDE OF THE STREET MAMARONECK AVENUE IN WHITE PLAINS TO THE LEFT THERE WERE NO PARKING SPACES ON THE RIGHT . AS I TURN THE STEERING WHEEL THE CAR WENT OUT OF CONTROL THE CAR SPEED UP AND HIT THE CURB, KNOCKING OVER TWO PARKING METERS AND HURTING MY FINGER ON MY RIGHT HAND AND LATER MY LEFT LEG. I HAD JUST TAKEN MY CAR TO PEPE CADILLAC IN WHITE PLAINS ,N. Y. TO GET MY BRAKES REPAIRED. MY CAR WAS TOWED TO BRENNENAN TOWING SERVICE IN ELMSFORD. THEY CLAIM IT WAS REPAIRED!!!!SINCE THEN WHICH WAS LAST SUMMER MY CAR HAS BEEN IN AND OUT OF THE REPAIR SHOP AS MANY AS 9 OR 10 TIMES WITH THE BRAKE LIGHT COMING ON AND OTHER LIGHT SUCH AS THE TRACTION , THE ABS, THE LOCK ON PASSENGER DID NOT WORK UNTIL I ASK THEM TO REPAIR IT! I AM AFRAID TO DRIVE MY CAR. WHEN I TAKE IT TO MT. KISCO CADILLAC THEY FIX A DIFFERENT THING, BUT ANOTHER SITUATION OCCURS. I AM SO UPSET AND SAD ABOUT THIS SITUATION N, BECAUSE I AM A RETIRED COUNSELOR ON A FIXED INCOME AND I PAID FOR MY CAR IN FULL AND I HAVE NOT BEEN ABLE TO USE IT... PLEASE HELP ME OR LET ME KNOW WHAT I CAN DO ABOUT THIS SITUATION.
Apr 23, 2018
Crash: 1
Injuries: 1
WHEELS
1 complaint
FRONT HUB BEARINGS DAMAGED AT 77,000 MILE AND AGAIN AT 129,000 MILES. CADILLAC FORUM HAS MULTIPLE PEOPLE COMPLAINING ABOUT THE SAME COMPLAINT
Dec 29, 2017
ELECTRICAL SYSTEM,SEATS,UNKNOWN OR OTHER
1 complaint
BOTH THE HEATED SEAT OPTION AND SEAT/MIRROR MEMORY SETTINGS STOPPED WORKING SUDDENLY.
Aug 26, 2017
POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
SOLENOID THAT COMMUNICATES WITH THE TRANSMISSION AND THE COMPUTER. (THIS WAS CAUSING THE THE STABILITY TRAC TO KICK ON AND SOMETIMES SHUT THE CAR OFF WHILE DRIVING OR SITTING STILL TURNING) THEY ALSO DISCOVERED THAT THE ENTIRE REAR DIFFERENTIAL HAD TO BE REPLACE. THIS IS A 2013 CTS COUPE 69000 MILES WHEN PURCHASED. I CONTACTED GM CORPORATE OFFICE FOR ASSISTANCE. (P0101 ,P0100, U0101, LOST OF COMMUNICATION TO TCM.
Oct 08, 2016
ELECTRICAL SYSTEM,AIR BAGS
1 complaint
AIR BAG LIGHT HAS CAME ON. WHILE VEHICLE WAS IN MOTION DRIVING ON THE HIGHWAY THE PASSENGER REAR WINDOW CAME DOWN ON IT'S OWN AND WOULD NOT ROLL BACK UP. MY CAR ONLY HAVE 60,000 MILES.
Aug 16, 2016
POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
1 complaint
THE CAR HESATATES LIKE IT WANTS TO CUT OFF POPPING IN THE FRONT END TROTTLE BODY STABLE LINK THE MOTOR MOUNT WAS BROKE THEY JUST FIXED IT. CANT BELEIVE A 2013 NEEDS THESE THINGS ALREADY HAVE BEEN TO CAD 5 TIMES AND THEY CLAIM THEY CANT FIND THE PROBLEM. IM VERY DISAPPOINTED IN THIS
Dec 14, 2015
EXTERIOR LIGHTING,UNKNOWN OR OTHER
1 complaint
LCD TEMPERATURE DISPLAY ON PASSENGER SIDE IS INTERMITTENT.
Oct 25, 2015
STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
THE VEHICLE STALED ON THE STREET AND THE TWO SIGNS POPPED UP ABOUT STABILITY CONTROL AND TRACTION. CARS HAD TO ACT QUICKLY SO THEY WOULDN'T HIT ME FROM BEHIND
Sep 09, 2015
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
1 complaint
WHILE ATTEMPTING TO PULL OUT OF RESIDENTIAL DRIVEWAY FROM DEAD STOP, CTS ACCELERATED ON ITS ON TO AND UNKNOWN AND UNCONTROLLABLE SPEED. CAUSING COLLISION TO NEIGHBORS VEHICLE IN OPPOSTITE DRIVEWAY DRIVEWAY DIRECTLY ACROSS FROM WHERE CTS WAS PARKED. VEHICLE ALSO HAD POWER FAILURES AS WELL, DOORS NOR WINDOWS WOULD WORK. HAD TO EXIT VEHICLE BY CRAWLING OUT ON THE WINDOW. CAUSE DAMAGED TO BOTH VEHICLES AND PROPERTY DAMAGES FROM NEIGHBOR VEHICLE PUSH BY CTS INTO GARAGE AND STRUCTURE.
Sep 07, 2015
Crash: 1
STEERING,SUSPENSION,POWER TRAIN
1 complaint
AT 27K MILES OUR 2013 CTS PREMIUM MODEL DEVELOPED A UNIQUE NATURAL CHARACTERISTIC, THE FRONT WHEELS BIND WHEN TURNING. THIS NATURAL CHARACTERISTIC IS LABELED AS (STICK/ SLIP) WHEN MAKING A RIGHT HAND TURN OUT ONTO A BUSY ROAD I WAS ALMOST BROADSIDED BY AN ONCOMING DUMP TRUCK AND CAR. I PULLED OUT ONTO THE ROAD AND THE CAR BEGAN TO (STICK AND SLIP) HINDERING ITS FORWARD MOVEMENT. HAD THE LEFT LANE NOT BEEN OPEN FOR THE ONCOMING TRAFFIC TO SWERVE AROUND ME, I PROBABLY WOULD NOT BE WRITING THIS. THE CERTIFIED SERVICE TECH AT THE DEALERSHIP SAID THE FRONT WHEELS WERE BINDING. GM ENGINEERS SAID,? IT IS THE NATURAL CHARACTERISTICS OF THE CAR. THE CAR IS PERFORMING TO GM STANDARDS. I WAS HANDED A NHTSA ID #10043010 BULLETIN WHICH SPECIFICALLY STATED WHICH CARS AND WHAT SUSPENSION AND TIRES COULD EXPERIENCE THIS. IT ALSO STATES THIS STICK AND SLIP CONDITION WOULD BE NOTICED WHEN THE CAR STEERING IS AT FULL LOCK. NO ONE MAKES A TURN ONTO A ROAD AT FULL LOCK. MY SUSPENSION IS A FE5 WITH GOODYEAR EAGLE RS TIRES . THIS SUSPENSION AND TIRE COMBO IS NOT PART OF THIS BULLETIN. IF THIS IS THE NATURAL CHARACTERISTICS OF THE CAR THEN WHY DID IT APPEAR AROUND 27K?? I BELIEVE THIS CONDITION IS VERY DANGEROUS IN SPITE OF WHAT GM CLAIMS. WE ARE AFRAID TO DRIVE THE CAR BUT HAVE NO CHOICE BECAUSE WE CAN'T AFFORD TO TAKE A LOSS AND PURCHASE ANOTHER MODEL. *TR
Feb 17, 2015
ELECTRICAL SYSTEM,ENGINE
1 complaint
I HAD JUST FILED A COMPLAINT ON MY CTS AND THOUGHT I SHOULD ADD THAT IT ALMOST STALLED OUT ON A STEEPHILL WITH A MAJOR INTERSECTION, QUIT AFTER I STARTED IT IN MY DRIVE ON A LEVEL GROUND. NO STALLING SOUND TO GIVE WARNING. I AM SURE THERE IS MORE, BUT THESE ARE THE EASY ONES. AGAIN, CADILLAC CUSTOMER SERVICE SAID IT THE STOPPING IN TRAFFIC ONLY HAPPENED ONCE, SO NOT SO BAD! *TR
Jan 05, 2015
STEERING,POWER TRAIN,ELECTRICAL SYSTEM
1 complaint
MY 2013 CTS HAS HAD A NUMBER OF PRIOR ISSUES BUT AT THIS TIME, I STARTED THE CAR, GOT INTO TRAFFIC AND THE VEHICLE JUST STOPPED RUNNING. IT EVERYTHING QUIT. I HAD NO POWER TO STEERING, BRAKES, LIGHTS. I COASTED PARTWAY INTO A PARKING SPACE I=ON THE SIDE OF THE ROAD BUT DID NOT HAVE ENOUGH MOMENTUM TO FULLY PULL INTO THE SPACE AS I WAS HEADED UP A SLIGHT INCLINE. I WAS STUCK WITH MY REAR END IN TRAFFIC AND NO ABILITY TO MOVE. I TURNED OFF THE CAR AND RESTARTED AND IT STARTED UP. THIS IS NOT THE FIRST ISSUE AS ABOUT HALF DOZEN TIMES THE CAR HAS REFUSED TO ENGAGE WHEN I HAVE TURNED THE KEY. NOTHING HAPPENS. NO BATTERY SOUND, NOTHING. I HAVE CALLED ONSTAR SEVERAL TIMES TO GET CONFIRMATION OF ISSUES AND THEY HAVE NOT BEEN ABLE TO DETECT AN ISSUE. I FEEL MY LIFE IS AT RISK AS WELL AS OTHERS OF THE PUBLIC AND CADILLAC CUSTOMER SERVICE HAS JUST TOLD ME SINCE THERE IS NO PROOF THIS HAPPENS AND THEY CANNOT RECONSTRUCT IT HAPPENING THEY CANNOT BUY BACK THE CAR. ALREADY THE MOTOR FAN HAD TO BE REPLACED, IT HAS ROLLED BACK 4-5 FEET WHILE IN DRIVE IT HAS REFUSED TO MOVE WHEN IN DRIVE, I PUT IT BACK IN NEUTRAL, BACK TO DRIVE AND THE TRANSMISSION GAVE A HUGE CLUNK AND IT DROVE FORWARD. THE VEHICLE LOCKED ME IN. I COULD NOT PULL UP THE LOCKS, COULD NOT OPEN WITH THE CLICKER, WOULD NOT OPEN WITH THE WINDOW DOWN AND PULLING ON THE EXTERIOR HANDLE. I HAD TO CLIMB OUT THE PASSENGER SIDE DOOR. THE CAR WAS GIVING OFF A RAW GAS SMELL WHEN IDLING IN THE AM. THIS MAY HAVE BEEN FIXED AS IT HAS NOT DONE IT LATELY. THEY MUST THINK I HAVE NOTHING BETTER TO DO THAN MAKE UP COMPLAINTS ABOUT THEIR PRODUCT. *TR
Jan 05, 2015
STEERING,ELECTRICAL SYSTEM
1 complaint
TL* THE CONTACT OWNS A 2013 CADILLAC CTS. THE CONTACT STATED THAT WHILE REVERSING AT APPROXIMATELY 2 MPH, THE STEERING WHEEL SEIZED AND THE VEHICLE STALLED. THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE ROLLED AND CRASHED INTO A POLE. THE VEHICLE WAS ABLE TO RESTART. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES REPORTED. THE FAILURE OCCURRED ON TWO OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 8,474.
Dec 19, 2014
Crash: 1
AIR BAGS,SERVICE BRAKES
1 complaint
TL* THE CONTACT OWNS A 2013 CADILLAC CTS. THE CONTACT STATED THAT WHILE TRAVELING 45 MPH, HE BECAME INVOLVED IN A MULTI-VEHICLE CRASH. THE CONTACT ABRUPTLY APPLIED THE BRAKES HOWEVER, THE VEHICLE DID NOT RESPOND AND THE AIR BAG EXPLODED. THERE WAS AN UNKNOWN GRAY SUBSTANCE THAT WAS EMITTED FROM THE AIR BAG UPON DEPLOYMENT, WHICH AFFECTED THE CONTACT'S VISION AND BREATHING ABILITIES. ADDITIONALLY, THE CONTACT SUSTAINED THREE FRACTURED RIBS AND INJURIES TO THE NECK, KNEE, ANKLE AND HEAD WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS LATER TOWED TO AN AUTHORIZED DEALER BUT WAS NOT DIAGNOSED TO DETERMINE THE CAUSE OF THE BRAKE FAILURE. THE CONTACT HAD ALSO RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V394000 (ELECTRICAL) HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE. NEITHER THE DEALER NOR THE MANUFACTURER WAS ABLE TO INDICATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.
Sep 17, 2014
Crash: 1
Injuries: 1
POWER TRAIN,ELECTRICAL SYSTEM
1 complaint
TL* THE CONTACT OWNS A 2013 CADILLAC CTS. THE CONTACT WAS CONCERNED OF THE VEHICLE BEING UNABLE TO CHANGE GEARS AND THE POTENTIAL OF THE VEHICLE STALLING INTERMITTENTLY. THE MANUFACTURER WAS UNABLE TO CONFIRM IF THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM: IGNITION). THE DEALER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Jul 21, 2014
POWER TRAIN,SERVICE BRAKES,ENGINE
1 complaint
ON 8/9/13 DURING A LANE CHANGE ON THE HIGHWAY UNDER ACCELERATION THE CAR DOWNSHIFTED AND THE RPM WENT HIGH AND THE CAR HAD NO POWER AND SEEMED TO JUST COAST. I LET OFF THE GAS TO LET THE ENGINE RPMS COME BACK DOWN AND I CHECKED THE AUTOMATIC SHIFTER TO MAKE SURE IT WAS STILL IN DRIVE (AND IT WAS). WHEN THE ENGINE RPMS CAME DOWN THE POWER ALSO CAME BACK TO THE WHEELS. I HAVE EXPERIENCED A RANDOM SHUDDER IN THE CAR UNDER LIGHT THROTTLE WHEN THE AUTOMATIC TRANSMISSION IS SHIFTING (SUCH AS IN TRAFFIC) BOTH PRIOR TO AND AFTER THIS EVENT. THE DEALER COULD NOT DUPLICATE THE PROBLEM DURING A TEST DRIVE. ON 5/3/14 I WAS BACKING UP IN A DRIVEWAY UPON STARTING THE CAR AND THERE WERE NO POWER BRAKES. I PRESSED THE BRAKE PEDAL TO THE FLOOR AND DID MANAGE TO STOP THE CAR. ONCE I LIFTED OFF OF THE BRAKE PEDAL THE POWER BRAKES SEEMED TO WORK. THIS IS ANOTHER RANDOMLY OCCURRING PROBLEM WITH THIS CAR. UPON DRIVING THE CAR IMMEDIATELY UPON STARTUP THE POWER BRAKES DO NOT SEEM TO WORK FOR 30 SECONDS TO A MINUTE. I HAVE HAD THIS PROBLEM RANDOMLY BEFORE THIS DATE (I NOTICED IT BEFORE LAST WINTER) BUT IT SEEMS TO BE GETTING WORSE. HOPEFULLY THE DEALER CAN DUPLICATE THIS PROBLEM. ON 5/6/14 I WAS DRIVING ON A SIDE STREET AND LOST ALL ENGINE POWER, POWER STEERING AND POWER BRAKES. THE DEALER TOLD ME THE ENGINE SEIZED UP. THE CAR HAD APPROX. 14,400 MILES ON IT AT THE TIME OF THE 5/6/14 INCIDENT. THE CAR IS AT THE DEALERSHIP NOW FOR REPAIR. *TR UPDATED 12/8/2014*JS
May 19, 2014
AIR BAGS,SEATS,SERVICE BRAKES
1 complaint
TL* THE CONTACT OWNS A 2013 CADILLAC CTS. THE CONTACT WAS DRIVING 15 MPH WHEN ANOTHER VEHICLE CRASHED INTO HER REAR. THE CONTACT ATTEMPTED TO APPLY THE BRAKES, BUT THE VEHICLE DID NOT RESPOND. ADDITIONALLY, THE AIR BAGS FAILED TO DEPLOY. THE CONTACT ALSO STATED THAT SHE BECAME PINNED IN THE VEHICLE BECAUSE THE DRIVER'S SEAT COLLAPSED, CAUSING SPINAL INJURIES TO THE CONTACT. THE CONTACT WAS NOT INJURED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS 3,000.
Jan 24, 2014
Crash: 1
Injuries: 1
STEERING,SERVICE BRAKES, HYDRAULIC,POWER TRAIN
1 complaint
UNINTENDED ACCELERATION; VEHICLE ACCELERATED BACKING OUT OF DRIVEWAY AFTER PLACED IN REVERSE WITHOUT STEPPING ON ACCELERATOR; BRAKES WOULD NOT STOP VEHICLE; VEHICLE COLLIDED INTO NEIGHBOR'S TRUCK WHICH WAS PARKED ACROSS THE STREET. THE DRIVER AND PASSENGER SUSTAINED NECK AND BACK INJURIES.
Mar 21, 2013
Crash: 1
Injuries: 2
4.5/5.0
80 reviews

Frequently Asked Questions

How many problems does the 2013 CADILLAC CTS have?

The 2013 CADILLAC CTS currently has 72 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2013 CADILLAC CTS?

The most common problems reported for the 2013 CADILLAC CTS are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2013 CADILLAC CTS problem data come from?

All problem and complaint data for the 2013 CADILLAC CTS comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

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