1997 CADILLAC Deville Problems & Complaints

TL*THE CONTACT OWNS A 1997 CADILLAC DEVILLE. WHILE DRIVING APPROXIMATELY 20 MPH ON NORMAL ROAD CONDITIONS, THE CONTACT HEARD A NOISE AND THERE WAS A LOW POWER RESPONSE WHEN THE BRAKE PEDAL WAS DEPRESSED. THERE WAS ALSO A DECREASE IN THE BRAKE LINE PRESSURE, WHICH INCREASED THE STOPPING DISTANCE. THE FAILURE OCCURRED INTERMITTENTLY. THE ANTI-LOCK BRAKE SYSTEM AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL AND REMAINED LIT UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER AND IS CURRENTLY BEING REPAIRED. THE TECHNICIAN STATED THAT THE CAUSE OF THE FAILURE WAS RELATED TO THE ELECTRONIC BRAKE CONTROL MODULE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 97V064000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK), ALTHOUGH THE FAILURES WERE IDENTICAL. THE FAILURE MILEAGE WAS 157,800 AND CURRENT MILEAGE WAS 158,000. UPDATED 03/17/09 THE ABS AND TRACTION CONTROL LIGHT ILLUMINATED. THE CONSUMER STATED THE DEALER WOULD NOT HONOR THE RECALL. UPDATED 03/18/09. *JB

TL*THE CONTACT OWNS A 1997 CADILLAC DEVILLE. AFTER THE VEHICLE HAD BEEN DRIVEN FOR APPROXIMATELY 20 MINUTES, THE CONTACT PARKED AND NOTICED SMOKE AND SMALL FLAMES UNDER THE HOOD. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE TRACKING CONTROL AND ABS CONTROL MODULE BURNED. THE FAILURE IS IDENTICAL TO NHTSA CAMPAIGN ID NUMBER 97V064000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK). THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 58,000. UPDATED 07/08/08. *BF UPDATED

DT*: THE CONTACT STATED WHEN THE BRAKE PEDAL WAS DEPRESSED WHILE DRIVING 40 MPH, THE BRAKE PEDAL PULSATED AS IF THE ABS HAD ACTIVATED. THE TRACTION CONTROL LIGHT AND THE ABS LIGHT ALSO ILLUMINATED CONSTANTLY. THE VEHICLE WAS NOT SEEN BY A DEALER. THE MANUFACTURER WAS ALSO CONTACTED. THERE WAS A NHTSA RECALL # 97V064000 WHICH PERTAINED TO THE ANTILOCK BRAKES. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. UPDATED 1/29/2007 - *NM

LEFT REAR BRAKE LINE IS LEAKING, APPEARS THAT THE INDEPENDENT SUSPENSION RUBBED AGAINST THE LINE OVER A PERIOD OF TIME RESULTING IN HOLE IN BRAKE LINE. *NM

DT: THE CONTACT OWNS A 1997 CADILLAC DEVILLE . CONTACT RECEIVED NHTSA CAMPAIGN ID 97V064000 CONCERNING ELECTRONIC BRAKE CONTROL MODULE. THE ELECTRONIC BRAKE AND TRACTION CONTROL MODULE COULD CAUSE THE ANTI LOCK BRAKE SYSTEM (ABS) TO CYCLE DURING A NON ABS BRAKE APPLICATION. DEALERSHIP AND THE MANUFACTURER STATED THAT THE RECALL WORK WAS ALREADY DONE, BUT EVEN IF THE PROBLEM WAS FIXED IT COULD RECUR. *AK

TL* THE CONTACT OWNS A 1997 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, HE SMELLED A BURNING ODOR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE OIL PAN SEAL WAS LEAKING OIL. AS A RESULT, THE OIL WAS LEAKING ONTO THE ENGINE MANIFOLD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE CONTACT EXPRESSED EXTREME CONCERN OVER A POTENTIAL FIRE HAZARD. THE FAILURE MILEAGE WAS 65,000. UPDATED 04/18/12*BF UPDATED 04/23/12.*JB

UPON STARTING THE CAR FIRST THING IN THE MORNING, THE ENGINE BACKFIRED THROUGH THE INDUCTION SYSTEM STARTING AN ENGINE FIRE. BY THE TIME THE FIRE WAS EXTINGUISHED IT HAD CAUSED ENOUGH DAMAGE THAT THE CAR HAD TO BE JUNKED. *KB

TL* THE CONTACT OWNS A 1997 CADILLAC DEVILLE. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH WHEN THE VEHICLE BEGAN TO OVERHEAT FOLLOWED BY STALLING. THE A/C WARNING INDICATOR WAS ILLUMINATED FOLLOWING THE FAILURE. THE VEHICLE WAS NOT INSPECTED BY A DEALER NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED TO REPORT THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 100,000. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 1997 CADILLAC DEVILLE. THE CONTACT STATED THE VEHICLE OVERHEATED AND THE HEAD GASKETS WERE BLOWN. THE CONTACT STATED A FEW PRIOR TO THE FAILURE, THE VEHICLE CAUGHT ON FIRE DUE TO THE VEHICLE BEING UNDER RECALL (NHTSA CAMPAIGN ID NUMBER: 04V110000-FUEL SYSTEM, GASOLINE: DELIVERY: HOSES, LINES/PIPING, AND FITTINGS) BUT COULD NOT DETERMINE IF THE FAILURE WAS DIRECTLY ASSOCIATED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 120,000.

1997 CADILLAC DEVILLE ENGINE HEAD GASKET AND COOLING SYSTEM MALFUNCTION DEALER REFUSED TO FIX OVERHEATING MAY CAUSE EXPLOSION OR FIRE DEFECTIVE POHANKA CADILLAC FREDERICKSBURG,VA 22408 SD REPLACE ENTIRE ENGINE, REFUSED TO PROVIDE 12 MONTH WARRANTY UNACCEPTABLE RESPONSE FROM GM CADILLAC DEALER. *TR

TL* THE CONTACT OWNS A 1997 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE TRAVELING 40 MPH, GASOLINE FUEL FUMES EMITTED FROM THE FRONT DRIVER'S SIDE OF THE VEHICLE. THE FUEL GAUGE INDICATED THAT THERE A HALF OF TANK OF GAS WAS IN THE TANK, WHEN THE TANK WAS NEARLY EMPTY. THE VEHICLE HAS GONE EMPTY ON FUEL ON THREE SEPARATE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 113,000 AND THE CURRENT MILEAGE WAS 114.000. THE VIN WAS NOT AVAILABLE.

THE PASSENGER COMPARTMENT, BEGAN TO SMELL GASOLINE, SO I DID STOP IN A GAS STATION, OPEN THE ENGINE COMPARTMENT(THE HOOD) AND NOTICED A BIG GAS LEAK ON THE GASOLINE RAIL CLOSE TO THE CARBURETOR OR FUEL BURNER, SO I DECIDED TO STOP THERE AND HAVE TOWED THE VEHICLE TO SAN ANTONIO, TEXAS...THE MECHANIC CHARGED ME 560.00 TO CHANGE THE COMPLETE RAIL FOR A METAL ONE WITH THE GUARANTEE THAT THIS ONE WILL NOT HAPPEN THE SAME THING, BECAUSE IS A METAL ONE NOT A PLASTIC ONE THAT THE CAR HAVE ORIGINALLY INSTALLED... WHEN I SAW THIS RECALL , I ASK MYSELF WHO IS GOING TO PAY NOW FOR THIS ?????!!!!!!! *TR

GM CADILLAC RECALL #38145 MY GM SERVICE REQUEST NUMBER [XXX] GM REFUSES TO REIMBURSE FOR AN EMERGENCY REPAIR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I HAVE A 1997 CADILLAC DEVILLE. DURING HOT WEATHER AFTER THE CAR HAS BEEN DRIVEN LONG ENOUGH TO REACH OPERATING TEMP AND THEN SHUT OFF, RAW GASOLINE FLOWS OUT OF THE CHARCOAL FILTER VENT (MOUNTED ABOVE THE REAR AXLE) AND ONTO THE GROUND AND SATURATES AN AREA OF 8-10 FEET IN DIAMETER UNDER THE CAR. IT HAS BEEN TO THE DEALER TWICE AND TO DATE 2 OXYGEN SENSORS HAVE BEEN REPLACED, THE MAP SENSOR, THE PURGE VALVE SOLENOID, THE PURGE VALVE SWITCH, AND THE CHARCOAL FILTER HAVE ALSO BEEN REPLACED. NONE OF WHICH HAS SOLVED THE PROBLEM. NO ONE AT THE DEALER(S) I'VE CONTACTED SEEM TO KNOW ANYTHING ABOUT WHAT COMPONENTS INSIDE THE FUEL TANK OR FUEL SYSTEM COULD CAUSE EXCESSIVE PRESSURE OR HEAT IN THE FUEL TANK CAUSING IT TO BE PUMPED OR VENTED OUT THROUGH THE CHARCOAL FILTER AND ON TO THE GROUND. WHEN THIS OCCURS, IT IS ALWAYS ACCOMPANIED BY A GURGLING SOUND IN THE CHARCOAL FILTER AS IF THE FUEL IS BUBBLING OR BOILING. IT ONLY SEEMS TO OCCUR IN HOT WEATHER REGARDLESS OF HOW MANY MILES THE CAR HAS BEEN DRIVEN. *JB

DT*: THE CONTACT STATED WHILE DRIVING 40 MPH ON A DRY HIGHWAY, THERE WAS A VERY STRONG GASOLINE SMELL DETECTED FROM INSIDE AND OUTSIDE THE VEHICLE. THE OCCUPANTS IN THE VEHICLE BECAME SICK AND LIGHT HEADED. THE DEALERSHIP REFUSED TO LET THE CONTACT CONTINUE DRIVING THE VEHICLE DUE TO THE FUEL LEAKAGE. THE UNDERCARRIAGE WAS SATURATED WITH GASOLINE. THE DEALERSHIP DETERMINED THE FUEL RAIL NEEDED TO BE REPLACED. UPDATED 09/20/06. *JB

DT: WHILE DRIVING THE PLASTIC COVER ON THE HEADLIGHTS CAME OFF. FIRST DRIVER'S SIDE PLASTIC CAME OFF. THEN ON 5/20/05 PASSENGER'S SIDE PLASTIC COVER CAME OFF AT 67 MPH ON INTERSTATE. THERE WAS NO PRIOR WARNING. PLASTIC COVER CAME OFF/FLEW UP, AND BUSTED INTO THE WINDSHIELD.*AK COST TO REPLACE HEADLIGHT COVER WAS $400.00. *TT *SB

THE CONSUMER EXPERIENCED A PROBLEM WITH THE HEADLIGHT LENSES. THE LENSES KEPT FALLING OUT OF POSITION. THE OWNER STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH THE LENS FELL OUT OF POSITION ON TO THE ROAD. THE OWNER CONTACTED THE DEALER, WHO SUGGESTED THAT THE ENTIRE FIXTURE BE REPLACED. THE DEALER WILL NOT SELL THE LENS BY ITSELF. *AK THE RIGHT HEADLIGHT LENSES FELL OUT. THE WEATHER WAS WARM AND OR CLEAR. *SC *JB

THE HEADLIGHT LENS FELL OFF. THE ADHESIVE THAT HELD THE HEADLIGHTS BECAME HARD. PLEASE DESCRIBE DETAILS. *JB

WHILE DRIVING. THE HEAD LIGHT LENS COVERS FELL OFF. THIS IS THE SECOND TIME THIS HAS HAPPENED. THE CONSUMER TOOK THE VEHICLE TO THE DEALER AND WAS TOLD TO GLUE THEM BACK ON. THE FIRST TIME THE CONSUMER WAS CHARGED 300.00 FOR THE REPAIR. PLEASE PROVIDE ANY FURTHER INFORMATION. *JB

WHILE DRIVING HEADLIGHT LENSES FELL OFF ON TWO SEPARATE OCCASIONS. HEAD LIGHT ASSEMBLY WAS REPLACED. *AK

1997 CADILLAC DEVILLE. CONSUMER WRITES IN REGARDS TO IGNITION RECALL REPAIRS. *SMD THE CONSUMER STATED THERE WAS A PROBLEM WITH THE THEFT SYSTEM. ACCORDING TO THE INVOICE, THE IGNITION LOCK CYLINDER WAS REPLACED.

TL* THE CONTACT OWNS A 1997 CADILLAC DEVILLE. WHILE DRIVING APPROXIMATELY 25 MPH THE VEHICLE SUDDENLY STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER TURNING THE KEY IN THE IGNITION AND PLACING THE GEAR SHIFT IN NEUTRAL. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 71,704.

TL*THE CONTACT OWNS A 1997 CADILLAC DEVILLE. WHILE DRIVING LESS THAN 25 MPH, THE ENTIRE INSTRUMENT CLUSTER FAILED. THE INSTRUMENT PANEL WAS DIGITAL; THEREFORE, THE CONTACT DID NOT KNOW HOW FAST SHE WAS TRAVELING, AND COULD NOT READ THE FUEL GAUGE, WARNING LIGHTS, AND TURN SIGNALS. THE DEALER STATED THAT THE CLUSTER NEEDED TO BE REPLACED. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE LESS THAN 90,000.

I PURCHASED A 97 CADILLAC DEVILLE IN JANUARY 07. FROM THE START IT HAD PROBLEMS. IT WOULDN'T CRANK RIGHT AND HAD VARIOUS ELECTRICAL PROBLEMS. TRIED MANY DIFFERENT SOLUTIONS BUT NONE WORKED. CAR STILL WOULD NOT CRANK RIGHT. IN 08, I PURCHASED A NEW STARTER AND ALTERNATOR. NOTHING WORKED. AFTER 9 MONTHS, THE ALTERNATOR WENT OUT. HAD TO GET A REPLACEMENT, PLUS PAY AGAIN FOR THE LABOR BECAUSE THE PEOPLE WHO DID THE FIRST TIME WOULD NOT REPLACE IT BECAUSE THEY WERE UNDER NEW MANAGEMENT. SO I HAD ANOTHER PLACE PUT ON THE NEW ALTERNATOR. I ALSO HAD THE SAME LOCATION REPLACE MY RADIATOR THAT HAD CRACKED AND HAD BEEN LEAKING RAPIDLY. NOT EVEN TWO MONTHS AFTER GETTING ALL THE NEW PARTS, ON MARCH 19 2009, I HAD BEEN TRYING TO CRANK THE CAR. IT WOULD NOT CRANK. IT SUDDENLY POPPED AND STARTED SMOKING. IT HAD DONE THIS BEFORE AND CRUNK RIGHT UP. SO I GO TO CRANK THE CAR UP AGAIN, ITS STARTED SMOKING EVEN MORE AND AS SOON AS I OPENED THE HOOD, IT CAUGHT ON FIRE. THE FIRE DEPARTMENT WAS NOT SURE BUT MENTIONED IT COULD HAVE BEEN THE BATTERY, THE NEW WORK THAT I HAD GOTTEN DONE OR SOMETHING ELECTRICAL. WHEN ASKED IF IT COULD BE REPAIRED, FIRE CHIEF STATED THAT THEY DID NOT THINK IT WOULD BE WORTH PUTTING ALL THE MONEY INTO AND STATED THAT IT WAS TOTALED. HAD TO WAIT TO GET THE REPORT SO IM UNSURE OF WHAT THEY SAY THE CAUSE WAS. NOW I AM OUT A VEHICLE BECAUSE I DID NOT HAVE COLLISION. I PUT ALOT INTO THIS CAR AND THINK THAT ALL INFORMATION SHOULD HAVE BEEN SENT TO OLD AND NEW OWNERS TO ALERT THEM OF ANY RECALLS, CHANGES, AND WHAT EVER ELSE. *TR

THE CONSUMER NOTICED A NOISE EMANATING FROM UNDER THE LEFT FLOORBOARD. OVERTIME, THE MINOR NOISE BECAME A LOUD NOISE WHICH HAD COME FROM THE TRACTION CONTROL SYSTEM. THIS PROBLEM WOULD HAPPEN INTERMITTENTLY UPON ACCELERATION. THE MECHANIC ATTEMPTED TO REPAIR THE PROBLEM FOR THE PAST TWO YEARS. THE VEHICLE WOULD ALSO EXPERIENCE A COMPLETE LOST OF POWER ASSIST BRAKING, AND AT TIMES, THE VEHICLE WOULD LOSE DRIVE TRAIN POWER CAUSING THE VEHICLE TO COAST THROUGH AN INTERSECTION. THE CONSUMER HAVE EXPERIENCED THIS PROBLEM ON A DAILY BASIS. THE DEALERSHIP WAS AWARE OF THE PROBLEM BECAUSE THEY HAD SECURED THE PLUG WIRES FOR INDUCED VOLTAGE ON THE SPEED SENSOR WIRING HARNESS, A YEAR OR SO LATER, THE DEALERSHIP REPLACED THE ELECTRONIC BRAKE AND OR THE TRACTION CONTROL MODULE. *AK *SC *JB

MAKING A LEFT HAND TURN, WITHOUT WARNING THE POWER STEERING FAILED. IT TOOK A EXTREME AMOUNT OF PHYSICAL EFFORT TO COMPLETE THE TURN AND CLEAR ON COMING TRAFFIC. BEFORE THIS EVENT THERE WAS NO INDICATION OF A PROBLEM.

WHILE DRIVING AND UPON ATTEMPTING TO MAKE LEFT TURN VEHICLE WOULD NOT GO. HEARD A LOUD CLUNKING NOISE, AND COULD NOT MAKE LEFT TURNS AT ALL. CONTACTED THE DEALER, AND FOUND THE STEERING RACK AND PINION HAD TO BE REPLACED. *AK

WHILE MAKING A LEFT HAND TURN, THE STEERING WHEEL LOCKED UP. THE DRIVER MANAGED TO PULL OVER, ALTHOUGH WITH SOME DIFFICULTY. THE VEHICLE WAS TOWED TO THE DEALERSHIP. THE CONSUMER WAS INFORMED BY THE MECHANIC THAT THE CAUSE OF THE STEERING WHEEL LOCKING UP WAS DUE TO THE RACK AND PINION. *AK THE RACK AND PINION WAS REPLACED. *SCC *JB

THE STEERING WHEEL LOCKED UP WHILE DRIVING. *JB

THE CONSUMER PULLED THE VEHICLE OUT OF A PARKING SPACE BUT THE STEERING WHEEL WOULD ONLY TURN TO THE RIGHT. *NLM

THE TIRES WERE REPLACED FOUR TIMES, AND THE FRONT END WAS ALIGNED FIVE TIMES. DEALER WAS UNABLE TO DETERMINE THE DEFECT.*AK

WHEN BRAKING UNDER 50 MPH FRONT END WOULD VIBRATE. CAUSE HAS YET TO BE DETERMINED. *AK

AIR RIDE SUSPENSION STOPPED WORKING A WEEK AFTER I PURCHASED CAR. TWO CADILLAC DEALERS SAID THERE IS NOTHING WRONG WITH IT BUT VEHICLE FEELS LIKE ITS RIDING ON THE RIMS AND NOT THE TIRES. MR

AIR RIDE SUSPENSION STOPPED WORKING A WEEK AFTER I PURCHASED CAR. TWO CADILLAC DEALERS SAID THERE IS NOTHING WRONG WITH IT BUT VEHICLE FEELS LIKE ITS RIDING ON THE RIMS AND NOT THE TIRES. MR

AIR RIDE SUSPENSION STOPPED WORKING A WEEK AFTER I PURCHASED CAR. TWO CADILLAC DEALERS SAID THERE IS NOTHING WRONG WITH IT BUT VEHICLE FEELS LIKE ITS RIDING ON THE RIMS AND NOT THE TIRES. MR

THIS IS A COPY OF AN EMAIL I SENT TO CADILLAC. CADILLAC DID RESPOND, HOWEVER, THEY ARE NOT PURSUING THIS ISSUE ANY FURTHER. I HAD A VERY DISTURBING EXPERIENCE THIS PAST SATURDAY EVENING, FEBRUARY 15, 2003. MY WIFE AND MYSELF WENT OUT FOR DINNER AND THE RIGHT FRONT TIRE WENT FLAT. IT WAS ONLY 15 DEGREES OUT AND I DECIDED TO CHANGE THE TIRE MYSELF. I LOOSENED THE LUG NUTS, THEN USING THE FACTORY JACK, RAISED THE CAR, TOOK OFF THE FLAT TIRE, INSTALLED THE SPARE, AND HAND TIGHTENED ALL THE LUGS NUTS. I THEN WENT TO LOWER THE JACK AND AS I STARTED TURNING THE BOLT TO LOWER THE CAR, THE JACK BROKE AND THE CAR FELL. LUCKILY I WAS NOT UNDER THE TIRE OR ANY OTHER PART OF THE CAR. WHEN I PULLED THE JACK OUT FROM UNDER THE CAR, THE SIDES OF THE JACK TORE. IT APPEARS THAT THE JACK WAS MADE OUT OF MATERIAL ABOUT TWICE THE THICKNESS OF SHEET METAL. THE JACK WAS NOT ROBUST ENOUGH TO HANDLE A 4000 LB. CAR. I WAS PARKED ON A LEVEL PARKING LOT WHEN I CHANGED THE TIRE. *JB

CONSUMER STATES AIR CONDITIONING WASN'T COOLING. DEALER FOUND COMPRESSOR HAD FAILED. CONSUMER IS CONCERNED THAT COMPRESSOR FAILED WITH ONLY 26,383 MILES ON VEHICLE. *TT

WHILE JACK WAS DEPLOYED IN PROPER MANNER ON LEVEL CONCRETE, WITHIN MINUTES OF RAISING VEHICLE THE SCISSOR ARMS OF JACK BROKE AND VEHICLE FELL. IN ADDITION THE JACK SCREW WAS BENT SLIGHTLY. *YH

WHILE JACK WAS DEPLOYED IN PROPER MANNER ON LEVEL CONCRETE, WITHIN MINUTES OF RAISING VEHICLE THE SCISSOR ARMS OF JACK BROKE AND VEHICLE FELL. IN ADDITION THE JACK SCREW WAS BENT SLIGHTLY. *YH

I LEASED THIS CAR IN JANUARY OF 1997. THIS YEAR I PURCHASED THE CAR. BEFORE THE WARRANTY EXPIRED, I TOOK MY CAR IN FOR AN OIL CHANGE AND ASKED THAT THE CAR BE GIVEN AN OVERALL INSPECTION BECAUSE OF THE PENDING EXPIRATION OF THE WARRANTY. I WAS TOLD EVERYTHING WAS OK . THE WEATHER BEGAN TO WARN UP AND NOTICE SOMETHING WAS WRONG WITH THE AIR.I TOOK THE CAR BACK TO THE DEALER AND WAS TOLD THAT THE COMPESSOR WAS GONE. I CALLED GENERAL MOTORS IN DETROIT. THEY TOLD ME I WOULD HAVE TO WORK SOMETHING OUT WITH THE DEALER. I GOT A SECOND OPINION FROM GRAMMERS AUTOMOTIVE REPAIR (901-373-3072) THEY TOLD ME THE COMPRESSOR HAD TO BE REPLACED. THEY SUGGESTED THAT I GO BACK TO THE DEALER. THAT I WOULD PROBABLY GET A BETTER REPLACEMENT PRICE FROM THEM. CADILLAC OF MEMPHIS REPLACED THE COMPRESSOR FOR $ 393.89. AFTER THEY REPLACED THE COMPRESSOR, I HAVE FOUND THREE OTHER OWNERS OF CADILLACS WILL FAIL COMPRESSORS THAT OCCURRED SHORTLY AFTER THE WARRANTIES HAD EXPIRED. I CONTACTED DELPHI AUTOMOTIVE SYSTEMS, THE MAKER OF THE COMPRESSOR. THE LETTER WAS SENT CERTIFIED IN JUNE. I DON'T UNDERSTAND WHY THESE COMPRESSORS ARE FAILING IN CARS IN WHICH THE WARRANTIES HAVE JUST EXPIRED. I WAD TOLD AT CADILAC OF MEMPHIS THAT THINGS LIKE THIS JUST HAPPEN. I WAS TOLD THAT SOME STANGE THINGS GO ON IN THAT SERVICE DEPARTMENT AT CADILLAC OF MEMPHIS. THEY ARE THE ONLY CADILLAC DEALER IN THIS AREA. YOUR ATTENTION REGARDING THIS MATTER IS GREATLY APPRECIATED.

1997 CADILLAC DEVILLE EXPERIENCING MULTIPLE TRANSMISSION FAILURES.***NO ANSWER REQUIRED***.*MR THE CONSUMER WAS TOLD THE PROBLEM WAS THE TORQUE CONVERTER AND A FAULTY BEARING IN THE TRANSMISSION WHICH WAS REPLACED, HOWEVER IN JUNE 2003 THE TRANSMISSION WAS REPLACED AGAIN. THE TRANSMISSION HAS BEEN REPLACED TWO TIMES. *JB

TRACTION CONTROL SYSTEM FAILED, DEALER DENIED THERE WAS A RECALL ON THE TRACTION CONTROL MODULE AS PER NHTSA.*AK

INTERMITTENTLY WHILE DRIVING VEHICLE STALLS. THIS MAY CAUSE A VERY SERIOUS CRASH, WHICH CAN LEAD TO DEATH. DEALER AND THE MANUFACTURER HAVE BEEN NOTIFIED. VEHICLE HAS BEEN SEEN BY THE DEALERSHIP 4 TIMES. BUT, PROBLEM HAS NOT BEEN CORRECTED. *AK *ML

TRANSMISSION COMPUTER WIRES WERE IMPROPERLY PLACED ON THE TRANSMISSION WHICH MELTED DISABLING GEAR SHIFT. YH

RECALL WORK FOR REPLACEMENT OF THE ELECTRONIC BRAKE AND TRACTION CONTROL MODULE DENIED DUE TO LACK OF PARTS.

DOGGIE DIEOBLO

I OWN A 1997 CADILLAC DEVILLE. MY AIR BAG SENSOR HAS BEEN COMING ON AND GOING OFF ON MY INSTRUMENT PANEL FOR THE LAST FEW MONTHS. I HAVE HAD THE CAR CHECKED SEVERAL TIMES AND I WAS TOLD THE SENSOR WAS DEFECTIVE. THIS IS FOR THE AIR BAG ON THE DRIVER'S SIDE DOOR. TODAY 2/24/12 THE AIR BAG DEPLOYED AS I WAS ABOUT TO BACK OUT OF MY DRIVE WAY. MY CURRENT MILEAGE IS 94,000 MILES. I AM ALSO HAVING TROUBLES WITH HAVING TO PRESS MY BRAKES ALMOST TO THE FLOOR FOR THE CAR TO STOP. *TR

TL*THE CONTACT OWNS A 1997 CADILLAC DEVILLE. FOR THE PAST TWO WEEKS, THE AIR BAG LIGHT ILLUMINATES ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED GENERAL MOTORS DEALER AND THEY STATED THAT THERE WERE NO RECALLS. THE DEALER PERFORMED A DIAGNOSTIC, WHICH INDICATED THAT THERE WAS A DEFECT IN THE SIDE SENSOR CONTROL MODULE. THE DEALER STATED THAT NOTHING COULD BE DONE AT THIS TIME; HOWEVER, THEY REFERRED HIM TO NHTSA TO FILE A COMPLAINT. THE FAILURE AND CURRENT MILEAGES WERE 92,000. UPDATED 02-21-08 *BF

AIR BAG WARNING LIGHT COMES ON. I FIND THAT MY VEHICLE HAS A VIN IN THE MIDDLE OF THOSE FOR WHICH CADILLAC HAS ISSUED A RECALL FIX, BUT FOR SOME REASON MY VEHICLE IS NOT ELIGIBLE. I BOUGHT MY CAR USED, AND IT WAS COVERED BY WARRANTY... WHY ISN'T IT ELIGIBLE FOR RECALL FIXES TO SAFETY RELATED ITEMS? *NM

WHILE DRIVING, THE FRONTAL AIR BAGS DEPLOYED FOR NO APPARENT REASON WHICH CAUSED DAMAGED TO THE VEHICLE. THE CONSUMER ALSO SUFFERED INJURIES FROM THE AIR BAG DEPLOYMENT. THE CONSUMER STATED THE VEHICLE DID NOT HIT ANYTHING. *JB

CONSUMER STATES THE CONTROL FOR ADJUSTING THE DRIVER'S SEAT HAD TO BE REPLACED. *TT

POWER SEAT SEATBACK GOES DOWN WHILE DRIVING. IN DECEMBER OF 1999, DEALER REPLACED MEMORY MODULE TO REMEDY THIS PROBLEM. SINCE NOVEMBER OF 2001 SEATBACK WILL INTERMITTENTLY GO DOWN ON IT'S OWN.*AK CONSUMER ALSO STATES MORE OFTEN THEN NOT, WHEN YOU START THE CAR THE SEAT WILL MOVE IN SEVERAL DIFFERENT DIRECTIONS. WHEN THE BACK GOES FLAT IT PINS ANY PASSENGER IN THE REAR SEAT. PH 09-DEC-2002

WHILE DRIVING, THE DRIVER'S SEAT MOVED UP AS FAR AS IT WOULD GO, THE DEALER CAN NOT FIND THE PROBLEM. *SLC

LEATHER SEAT BOTTOM MATERIAL COMING APART. MJS

SEAT ADJUSTER FAILED. *YC

FRONT BUMPER CRACKED AND REAR BUMPER COVER EXPANDED (STRECHED).*YC

A RODENT CHEWED A HOLE IN THE SIDE FIREWALL AND INTERIOR OF VEHICLE, CAUSING MINOR DAMAGE. PLEASE PROVIDE ANY FURTHER DETAILS. CONSUMER HAS CONTACTED DEALER, DEALER PLUGGED THE HOLE WITH A METAL PLATE. *AK

FRONT SLIP SHIELD DAMAGED WHEN ABS KICKED IN DURING FAILURE OF RECALL COMPONENT. MJS

DOOR LOCKING SYSTEM FAILED. YH

AT TIME OF DELIVERY TRUNK LID DID NOT CLOSE PROPERLY.

I AM THE OWNER OF A 1997 CADILLAC DEVILLE THAT HAS AN ON-GOING HISTORY OF WINDSHIELD WIPER FAILURE. THE CAR HAS BEEN LOOKED AT BY MY MECHANIC ON NUMEROUS OCCASIONS FOR THIS PROBLEM BETWEEN JUNE 2007 AND SEPTEMBER 2008. ON SEVERAL OCCASIONS THE WIPERS WERE INOPERABLE WHEN I ARRIVED AT THE MECHANIC'S FACILITY. ON THE OTHER OCCASIONS THE WIPERS BECAME OPERABLE BY THE TIME I ARRIVED AT THE MECHANIC'S FACILITY. THE CADILLAC DEALERS DISPLAY NO DEGREE OF CONCERN IN DEALING WITH THIS PROBLEM. IN MY OPINION, ALL EVIDENCE POINTS TO A DESIGN OR MANUFACTURING DEFECT, WHICH COULD ULTIMATELY LEAD TO A CRASH, OR CAUSE INJURY OR DEATH. I BRING THIS MATTER TO YOUR ATTENTION BECAUSE I HAVE LOST CONFIDENCE IN ANY REPAIR RECOMMENDATIONS. FURTHER, I AM CONCERNED FOR MY SAFETY AND THE SAFETY OF OTHERS WHEN I DRIVE THIS VEHICLE DURING INCLEMENT WEATHER. I FEAR THE POTENTIAL FOR EXPENSIVE LITIGATION THAT COULD FOLLOW AN ACCIDENT CAUSED BY THIS PROBLEM. I SOLICIT YOUR COMMENTS AND/OR RECOMMENDATIONS. STANLEY L FASTENAU *TR

COULD NOT CLOSE WINDOWS.*AK

WIPERS BOARD FOR WINDSHIELD FAILED.

WINDSHIELD WIPERS HAVE FAILED SEVERAL TIMES SINCE OWNERSHIP.

TL* THE CONTACT OWNS A 1997 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATE 35 MPH, THE ABS AND THE TRACTION CONTROL WARNING LIGHTS ILLUMINATED. THE FAILURE RECURRED INTERMITTENTLY AND PROGRESSED TO PERMANENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 97V064000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.

TL* THE CONTACT OWNS A 1997 CADILLAC DEVILLE. THE CONTACT STATED THAT THE BRAKE TRACTION CONTROL SYSTEM FAILED INTERMITTENTLY AND CAUSED THE STEERING WHEEL TO SEIZE. THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED, WHICH LOCATED THE FAILURE AT THE BRAKE ELECTRONIC CONTROL MODULE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000 AND THE CURRENT MILEAGE WAS 83,244.

I WAS TRAVELING ON THE HIGHWAY AT APPROX. 65-70 MPH WHEN I WENT TO BRAKE DUE TO TRAFFIC AND THERE WAS SEVERE BRAKE FADE. THE CAR WAS ABLE TO SLOW DOWN BUT COULD NOT COME TO A COMPLETE STOP, THE BRAKE PEDAL WENT TO THE FLOOR EVEN AFTER SEVERAL PUMPS. I HAD TO USE THE EMERGENCY BRAKE TO STOP THE VEHICLE. LUCKILY THERE WAS NO ACCIDENT. I STILL HAD TO TRAVEL ANOTHER 30 MILES BEFORE REACHING MY DESTINATION AND THE BRAKES CONTINUED TO FAIL. THE BRAKES WOULD ONLY SLOW THE VEHICLE DOWN. THIS IS THE FIRST BRAKE PROBLEM I HAVE HAD WITH THIS VEHICLE AND ONLY HAS 65000 MILES ON IT. I HAVE TO CONTACT A MECHANIC TO RESOLVE THIS PROBLEM. *JS

CONSUMER RECEIVED RECALL 04V110000. HOWEVER, SHE TOOK THE VEHICLE TO DEALER FOR REPAIRS, AND UPON GETTING THE VEHICLE BACK, THE FUEL LEAK WAS STILL THERE. CONSUMER CONTACTED THE MANUFACTURER, AND WAS TOLD THAT THE LEAK HAD NOTHING TO DO WITH THE RECALL. THE MANUFACTURER WILL NOT REPAIR THE VEHICLE. *AK

THE LAST THREE YEARS, THE GAS GUAGE IN THE VEH. REGISTERS APPROXIMATELY 4 GAL, A WHILE LATTER ITS BACK UP TO FULL, AND GOES UP AND DOWN, YOU GET ABOUT 10 GALLONS OF GAS THE GUAGE SHOWS FULL, AND THEN YOU DRIVE A WHILE THE GUAGE GOES DOWN TO 8 GAL. THIS IS CONSTANT. WE HAVE REPORTED THIS PROBLEM TO A CADILLAC DEALLER HERE IN NC AND THEY KEEPS TELLING US THERE IS NOTHING WRONG WITH THE GAS TANK. I HAVE TAKEN THIS CAR FOR THIS PROBLEM THREE TIME AND THEY KEEP TELLING ME THERE IS NOTHING WRONG. MY WIFE CONTACTED MASSEY CADILLAC WHERE WE LEASED IT FROM, AND THEY INFORMED US THAT, ALL 1997 CADILLAC DEVILLE GAS TANKS WERE RECALLED FOR THAT KIND OF PROBLEM. I TOLD THIS TO THE CADILLAC DEALER HERE IN NC AND THEY INFORME US IT IS NOT SO. IT IS A PROBLEM, WE HAVE TO STOP AND FUEL THIS VEH, MANY TIME ON A TRIP BECAUSE WE DON'T KNOW HOW MUCH GAS THERE IS IN THE TANK. I WOULD LIKE YOUR ASSISTANCE ON THIS MATTER, IT IS DRIVING US NUTS. NO ONE WANT TO DO A THING ABOUT IT. I WANT TO THANK YOU FOR YOUR ASSISTANCE IN THIS MATTER JOHN. *AK

MY GAS GAUGE WHEN REGISTER 4/5 GAL IT GOES UP TO FULL, AND SLOWLY COMES DOWN, AND GOES BACK UP. WE FILL THE CAR WITH ONLY FIVE GAL KNOWING IS HAS ONLY 3/6 GAL THE GAGE SHOWS FULL, AND AS YOU DRIVE IT GOES UP AND DOWN FROM 2 GAL TO FULL BACK AND FORTH. WE WERE TOLD THAT THERE WAS A RECAL ON ALL 1997 CADILLAC DEVILLE GAS TANK BECAUSE OF THAT PATICULAR PROBLEM, WE HAVE TAKEN THIS VEH TO GM DEALER AND THEY SAY THEY IS NOTHING WRONG WITH THE GAS TANK, IF THERE WAS A RECAL WE WOULD LIKE TO KNOW THE FILE NUMBER AND THE DATES OF THE RECALL. *AK

FRONT RIGHT SEAT BELT LATCH WILL STAY ENGAGED IN THE BUCKLE ASSEMBLY. THE DEALERSHIP HAS YET TO DETERMINE CAUSE OF FAILURE. *AK

SEAT BELT ON DRIVER'S SIDE DID NOT MAKE CLICKING SOUND TO ASSURE CONSUMER THAT SEATBELT WAS LOCKED. CLICKING OF OTHER SEATBELTS IN VEHICLE COULD BE HEARD TO ASSURE THAT THEY WERE LOCKED. DEALER STATED THAT LOCKS DIDN'T HAVE A PROBLEM. BUT, CONSUMER WANTED A STATEMENT IN WRITING THAT THERE WAS NO PROBLEM. CONSUMER WROTE MANUFACTURER, AND WOULD LIKE TO HAVE A RESPONSE IN WRITING STATING THAT SEATBELT WAS STILL SAFE TO USE ALTHOUGH IT DIDN'T MAKE THE CLICKING SOUND. *AK CONSUMER STATES THAT DEALER STATED IT WAS OKAY IF THE CLICK WAS NOT HEARD, DEALER WOULD NOT GIVE ANY DOCUMENTATION BACKING UP THERE RESPONSE. *SLC

LEFT REAR SEAT BELT REPLACED DUE TO TWISTING AT TOP SECTION AS A RESULT OF ERROR IN INSTALLATION AT THE FACTORY.

1997 CADILLAC DEVILLE. *JB ***DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS****769735

NONE

THE CRUISE CONTROL DISPLAY LIGHT GOES OUT EVEN WHEN CRUISE CONTROL IS STILL ACTIVATED.

VEHICLE ACCELERATES ON ITS OWN AT HIGHWAY SPEED AND AT FIRST START. CONSUMER HAS TO SHIFT TO NEUTRAL TO SLOW THE VEHICLE DOWN. VEHICLE HAS NOT BEEN EXAMINED BY DEALER, DEALER SUGGESTED THAT THE CRUISE CONTROL CABLE FROM THE THROTTLE BODY BE DISCONNECTED, SINCE THIS ACCTION WAS TAKEN THE VEHICLE HAS NOT EXPERIENCED SUDDEN ACCELERATION.*AK

THE ACCELERATOR STICKS, CONSUMER HAS BEEN TO THE DEALERSHIP AND THEY STATE THEY CAN FIX IT FOR A COST AND THE CONSUMER IS NOT SATISFIED, THE PROBLEM EXISTED WHEN THE VEHICLE WAS UNDER WARRANTY. *MJS

THROTTLE STICKS SHUT WHEN CAR IS STARTED, THROTTLE SUDDENLY RELEASES AS DRIVER ATTEMPTS TO INCREASE ENGINE SPEED, CAUSING VEHICLE TO RAPIDLY ACCELERATE. *AK

WHILE DRIVING HAS LOST BOTH LIGHT FIXTURES.*AK

DASH LIGHTS FLASH ON/OFF INTERMITTENTLY. NLM

INSTRUMENT PANEL LIGHTS DO NOT COME ON DURING DAYLIGHT HOURS, DESIGNED TO COME ON AUTOMATICALLY AT DUSK, HOWEVER THE DASH GAUGES ARE HARD TO SEE IN THE DAYTIME AS WELL.

TL* THE CONTACT OWNS A 1997 CADILLAC DEVILLE WITH UNIROYAL TIGERPAW TIRES, SIZE: 265/75/R16 . THE CONTACT STATED THAT WHILE PARKED, THE FRONT DRIVER SIDE TIRE BLEW. THE TIRE WAS TAKEN TO A DEALER FOR INSPECTION. THE TECHNICIAN STATED THAT THE TIRE WAS OUT OF WARRANTY AND WOULD NOT BE COVERED FOR REPLACEMENT. THE FAILURE CAUSED DAMAGE TO THE FRONT FENDER OF THE VEHICLE AND THE COOLANT SYSTEM HOSE. THE TIRE WAS NOT REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DOT NUMBER WAS NOT AVAILABLE. THE APPROXIMATE TIRE FAILURE MILEAGE WAS 30,000. THE FAILURE MILEAGE OF THE VEHICLE WAS 110,000.

WHILE DRIVING VEHICLE WILL VIBRATE. DEALERSHIP INDICATED THAT THIS WAS CAUSED BY ALL FOUR TIRES BEING OUT OF ROUND. THEY HAD HIGH SPOTS IN THEM. THESE ARE 70,000 MILE TIRES. NOT ORIGINAL EQUIPMENT.*AK

WHILE DRIVING AT LOW SPEEDS FRONT DRIVER SIDE WHEEL CAME OFF THE VEHICLE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

ALL FIVE WHEEL STUDS ON FRONT WHEEL SHEARED, LUGS WERE IN PLACE, THIS CAUSED FRONT FENDER TO BEND. *SLC

CONSUMER STATES THAT BRAKE SYSTEM IS NOT WORKING PROPERLY. DEALER NOTIFIED. *AK *TS

WHEN APPLYING THE BRAKES WHILE DRIVING OVER 20MPH, VEHICLE WOULD SHIMMY. DEALER REPLACED THE ROTORS. PROBLEM STILL EXISTS. *AK

[  ] I had purchased my car used. I found that there was a recall on this model. I went online and ran the vin # and confirmed that. I called the dealership and explained they looked it up and confirmed it needed to have the original plastic fuel rail replaced with a new stainless steel fuel rail. They informed me that they had to order the parts from Michigan an it would be 2 weeks for the parts to get here and then we could set up an appointment to bring the car in. over 2 weeks later they called and we set up the appointment I had started the car the morning of the appointment for it to go to the dealership. I  needed to grab something from in the house so I turned it off to go back in my house. I was answering a text on my phone and as I looked up to get out of the car there were flames coming out from between the fender and the hood. I rushed to the front of the car to put the flames out.. I just got the car a d couldn't afford to let turn to the ground. I took off my hoodie and used it to UT out the flames while doing so the hood came down and hit me in the back of my head,I burned my left hand pretty badly and burnt off my arm hair. I have had a ringing in my ears since I was hit in the head. I called the dealer and told them what happened and I would have to get it towed in. They said okay it took three days to get a tow truck because we had a snow storm. The tow companies were booked. I got the car to the dealer and exspected them to start the job.  The parts were ordered and there. It had been over 3 weeks now that had gone by since I first talked to the dealership and they ordered the parts I waS waiting for. Now the car has been there for over a 2 weeks and  not  even been touched .  I was finally told by the service department  to call customer service about the recall. I called the # i was give spoke to someone and explained everything. After I was told they didn't know why I called. The dealership should just handle the repair. I called service and re

TL* THE CONTACT OWNS A 1997 CADILLAC DEVILLE. WHILE DRIVING OVER A SPEED BUMP, THE TRACTION WARNING LIGHT ILLUMINATED. IN ADDITION, THE AIR CONDITIONER FAILED TO OPERATE. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 97V064000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.

TL* THE CONTACT OWNS A 1997 CADILLAC DEVILLE. WHEN ATTEMPTING TO STOP THE VEHICLE, THERE WAS AN INCREASE IN STOPPING DISTANCE. THE CONTACT MENTIONED THAT THE VEHICLE WENT INTO ANTI LOCK BRAKING MODE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DETERMINED THAT THE ELECTRONIC BRAKE CONTROL MODULE OR THE ELECTRONIC BRAKE AND TRACTION CONTROL MODULES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.

AT ABOUT 12:30 - 1:00 AM IN THE MORNING THE CAR WAS PARKED AT MY HOME IN THE DRIVEWAY DIRECTLY IN FRONT OF THE GARAGE. [XXX] THE OWNER GETS UP TO GET SOMETHING TO EAT WHEN HE LOOKED OUTSIDE THE PATIO, HE SAW HIS CAR SMOLDERING AND THAN IMMEDIATELY BURST INTO FLAMES AT THE ENGINE AREA. CALLED THE FIRE DEPARTMENT IMMEDIATELY AND IN THE MEANTIME TRIED TO SUPPRESS THE FIRE BUT NOT SUCCESSFUL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 1997 CADILLAC DEVILLE. THE CONTACT STATED WHILE DRIVING 65 MPH ATTEMPTING TO ENGAGE THE BRAKES, THE VEHICLE FAILED TO STOP. THE CONTACT MENTIONED THAT THE ANTI-LOCK BRAKE, TRACTION CONTROL, BRAKE AND SECURITY LIGHT ILLUMINATED WHEN THE FAILURE OCCURRED. ALSO, THE CONTACT STATED THAT ALL THE GAUGES AND SIGNALS ON THE INSTRUMENT PANEL FAILED AND FAILED TO SHOW ANY INFORMATION. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE BRAKE FLUID WAS LEAKING WHEN ATTEMPTING TO MOVE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 12/01/14*LJ UPDATED 10/1/15 *JS

I BACKED OUT OF MY DRIVEWAY AND PROCEEDED DOWN THE HIGHWAY AND THE PASSENGER SIDE AIRBAG EXPLODED ON MY WIFE'S ARM. I AM AFRAID THAT IT WILL HAPPEN ON THE DRIVERS SIDE WHILE DRIVING. WHAT SHOULD I DO FOR SAFETY SAKE? *TR

I NOTICED THAT MY ABS TRACTION CONTROL LIGHT WAS ON THE DASHBOARD CONSOLE AND WHEN I PUSH ON THE BRAKES THE AND THE CAR WAS NOT STOPPING. THE ABS WAS ENGAGING ON DRY PAVEMENT. I CHECKED THE ONBOARD DIAGNOSTIC TOOL ON THE CADILLAC AND I AM GETTING AN ERROR CODE OF TCS C1255 WHICH IS A FAULTY ELECTRONIC BRAKE CONTROL MODULE/ ELECTRONIC BRAKE AND TRACTION CONTROL MODULE. I NOTICED THAT THERE IS A RECALL ON THIS EXACT PART THAT I AM EXPERIENCING PROBLEMS WITH REFERENCE NHTSA CAMPAIGN NUMBER: 97V064000. I CALLED CADILLAC DEALER AND WAS TOLD THAT MY VIN DOES NOT COME UP WITH ANY RECALLS AND THERE ARE NOT ANY RECALLS AT ALL FOR 1997 CADILLAC DEVILLE. I AM REQUESTING THAT MY VIN BE ADDED TO THE RECALL FOR THE BRAKES AND THE FUEL SYSTEM RECALL. THANK YOU *TR UPDATED 3/13/15 *JS

TL* THE CONTACT OWNS A 1997 CADILLAC DEVILLE. THE CONTACT STATED THAT FUEL FUMES WERE EMITTED IN AND AROUND THE VEHICLE. THE CONTACT MENTIONED THAT ONCE HE INSPECTED THE VEHICLE, HE NOTICED THAT THERE WAS A FUEL LEAK UNDER THE ENGINE COMPARTMENT. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 97,000.

FOR OVER A YEAR I HAVE HAD A WARNING LIGHT INDICATING ABS BRAKES AND TRACTION CONTROL PROBLEMS, SERVICE STEERING SYSTEM AND SERVICE ENGINE. THEY HAVE NOT BEEN ABLE TO FIX IT. I FOUND A RECALL FROM 1997# 04V110000 WHERE 156,000 1997 CADILLAC DEVILLES WERE AFFECTED. CADILLAC CUSTOMER SERVICE SAID MY VIN WAS NOT INCLUDED. TODAY THAT RECALL COMPLAINT WAS NO LONGER SHOWING ON THE NHTSA SITE. I'VE HAD SOME BRAKING PROBLEMS AND WAS TOLD BY THE DEALER MY BRAKES ARE FINE. STEVE, THE SERVICE MANAGER SAID I NO LONGER HAD WARRANTY AND ACTED UNCONCERNED. THEY SAID IT WOULD COST $800 TO REPLACE THE EBTCM AND THAT MIGHT NOT FIX IT. THE DEALER JUST ACTS LIKE IT IS NO PROBLEM. APR 26, 2006 MY DIC DISPLAY SHOWED SERVICE STEERING SYSTEM MY MILEAGE WAS 53,874. INVOICE STATED CUST CONCERN NOT DUPLICATED. MAY 04,2006 SERVICE STEERING SYSTEM MESSAGE ON DIC. TRACTION CONTROL LIGHT ON AGAIN. THE INVOICE SHOWED CAUSE INTERNAL FAULT. CADILLAC ELECTRICAL AND AC DIAGNOSED SHORTED MAGNA STEER SOLENOID IN THE STEERING GEAR AND A BAD EBTCM. C1241 & C1277 REPLACED STEERING GEAR AND SET FRONT TOE. SHOWED REPLACED EBTCM MISSPELLING FOR REPLACED. CLEARED CODES ALSO. I HAD WARRANTY AND PD $100.JULY 10. 2006 INVOICE STATES AGAIN SERVICE STEERING SYSTEM MESSAGE ON THE DIC. DIAGNOSED CODE C1241 AS AN OPEN WIRE IN THE INSULATION C1 PIN F OF THE EBTCM REPLACED PINF AND REPAIRED WIRING, CLEARED CODE. AUG 11, 2006 I RETURNED WITH ONLY 54,595 MILEAGE INVOICE AGAIN STATES ANTI-LOCK LIGHT AND TRACTION CONTROL LIGHT ON INTERMENT. STATED NPF NO PROBLEM FOUND. ANOTHER AUTO REPAIR PULLED UP CODES SHOWING EBTCM STALLED PUMP MOTOR. SEPT.7, 2007 AGAIN WARNING INDICATORS. ABS BRAKES,TRACTION, CONTROL AND SERVICE ENGINE. ALDERSON SAID IT WOULD COST AROUND $800 AND MIGHT NOT FIX THIS PROBLEM. I WAS CHARGED $93.05 FOR DIAGNOSIS AND THE PROBLEM STILL EXISTS. NHTSA SHOULD BE AWARE OF THESE BRAKE AND TRACTION PROBLEMS. THIS SHOULD HAVE BEEN FIXED WHILE I STILL HAD WARRANTY. *JB

DT: THE ALUMINUM WHEELS CORRODED ON THE INNER SEAL OF THE TIRE RIM. THIS WAS DISCOVERED BY A TIRE DEALER WHEN THE VEHICLE WAS TAKEN TO A TIRE SERVICE DEALER FOR A LOSS OF AIR OF THOSE TIRES. THESE WERE FACTORY DIRECTED WHEELS THAT CAME ON VEHICLE AT PURCHASE AND HAD 42,000 MILES ON THE TIRES. THEY WERE CORROSIVE. THEY WERE GROUNDED DOWN AND PLACED A BLACK ADHESIVE TO SEAL THE TIRES BY THE TIRE DEALER. CONTACTED THE DEALER AND GENERAL MOTORS, WHO NOTED THIS WAS OUT OF WARRANTY AND DID NOT WANT TO REPLACE THE WHEELS. NO CORRECTIONS OR REPAIRS OTHER THAN THE SERVICE THE TIRE SERVICE DEALER PERFORMED. *AK

I WAS SMELLING FUMES IN THE INTERIOR OF THE CAR. MY FULE LINE WAS LEAKING FULE ONTO THE ENGINE MANAFOLD. I HAD TO REPLACE ONE OF THE FULE LINES TO STOP IT. AFTER THE REPAIR, IT STARTED AGAIN, BUT FROM A DIFFRENT LINE. THE SHOP CONTACTED THE CADILLAC DEALERSHIP WHO TOLD HIM THAT THERE WAS A RECALL FOR THE 1995 DEVILLE'S "FULE RAIL LINE" TO REPLACE THE PLASTIC PARTS WITH METAL PARTS. I NEED TO KNOW IF THIS IS A PROBLEM AND RECALL FOR THE 1997 MODEL AS WELL. I HAVE THE DEELIGANCE MODEL. *AK

CONSUMER COMPLAINED ABOUT PROBLEMS WITH TRACTION CONTROL, ABS AND CONSOLE MESSAGE CENTER, INDICATING A PROBLEM WITH STEERING. CONSUMER TOOK VEHICLE TO THE DEALER, WHO INFORMED CONSUMER THAT THESE PROBLEMS WERE NOT COVERED UNDER A RECALL, AND ANY REPAIRS WOULD BE CHARGED TO THE CONSUMER. *AK

WHILE DRIVING AT AN UNDETERMINED SPEED VEHICLE STALLED, MAKING IT DIFFICULT FOR THE DRIVER TO PULL OUT OF TRAFFIC. *AK CONSUMED SMELLED GAS AND NOTICED THE VEHICLE CONSUMED 12 GALLONS INSTEAD OF 4. SERVICE CENTER WOULDN'T START OR MOVE VEHICLE ONCE THEY DISCOVERED GAS STRAY EMANATING FROM MOTOR. THEY STATED CONSUMER WAS LUCKY VEHICLE DIDN'T CATCH FIRE. *PH

HIGH OIL CONSUMPTION, WAS TOLD BY SERVICE MAN THAT ALL CADILLAC'S HAVE VERY THIN RINGS AND GENERAL MOTORS IS WORKING ON A NEW ONE. BUT THEY WON'T DO ANYTHING ABOUT THE ONES ALREADY OUT.*AK

CAR WAS MANUFACTURED IN SEPT.1996, DURING NHTSA RECALL BULLETIN, CAMPAIGN NO. 97V064000, 77449 AFFECTED VEHICLES, APRIL -DEC. 1996. NO SAFETY DEFECT LISTED. *AK

I HAVE CONSTANTLY HAD PROBLEMS WITH MY 97 DEVILLE. I HAVE REPORTED IT BOTH TO CADILLAC OF MEMPHIS AND BUD DAVIS CADILLAC THAT IS LOCATED AT 5433 POPLAR AVENUE, MEMPHIS TENN. 38119. THEIR TELEPHONE NUMBER IS 901-761-1900.NO SAFETY DEFECT LISTED. *AK

VEHICLE PURCHASED 05/09/2000. ON THE WAY HOME, BUCKING OCCURRED. 05/10/2000, CAR WOULD NOT START. TOWED TO THE DEALERSHIP. NEW BATTERY INSTALLED AS WELL AS SPARK PLUGS. CADILLAC INDICATED THAT THE CAR HAS POSSIBLE CHRONIC ELECTRICAL REPAIR PROBLEMS PREVIOUS REPLACEMENT OF RADIO RECEIVER, HOSES, BATTERY , STARTER, MODULAR COMPUTER & CABLE. THIS I DID NOT KNOW AT TIME OF PURCHASE. DEALERSHIP WORKING ON PROBLEMS. I HAD THE CAR ONE DAY AFTER PURCHASE. *AK

I WAS TRAVELLING AT 80 MPH IN THE FAR LEFT LANE WHEN THE VEHICLE LOST POWER- THE GAS INDICATOR INDICATED THAT I HAD 5 GALLONS OF GAS LEFT AND COULD GO 110 + MILES. YET WHEN I FINALLY GOT THE CAR TO THE SIDE OF THE ROAD AND TRIED TO START IT AGAIN, IT INDICATED EMPTY. THIS IS THE FOURTH TIME THIS HAS HAPPENED. DEALER SAYS HE CAN'T FIND ANYTHING WRONG.

GM WILL BE SENDING OUT AN INSPECTOR TO DETERMINE CAUSE OF BRAKE FAILURE.I DO NOT KNOW WHAT BRAKE COMPONENT FAILED. WHETHER IT WAS MASTER CYLINDER, ABS, VACUUM BOOSTER, ETC. I ONLY KNOW THERE WAS FAILURE. I WAS TRAVELING AT A SPEED OF 15-20 MPH WITH PLENTY OF SPACE TO STOP IN RESPONSE TO 2 SEPARATE ACCIDENTS THAT HAPPENED JUST IN FRONT OF ME. I APPLIED THE BRAKE AND WHEN I GOT NO RESPONSE I PRESSED THE PETAL WITH EXTREME PRESSURE AND THE PEDAL WENT TO THE FLOOR. LATER AT THE GARAGE THE PEDAL AGAIN WENT TO THE FLOOR, BUT ON ANOTHER OCCASION IT WAS ABLE TO STOP. AIR BAGS DID NOT DEPLOY. ACTUAL DAMAGE IN DOLLARS IS ONLY ESTIMATE AS ADJUSTER HAS NOT DETERMINED COST AS YET. ANOTHER CAR ( 1999 GEO) WAS HIT IN REAR AND I DO NOT KNOW THE AMOUNT OF HER DAMAGES. I HAVE CONTACTED CADILLAC AND I AM NOT HAPPY THAT AN IMPARTIAL WITNESS CANNOT BE ON SITE WHEN THEY DO THEIR PHYSICAL EXAMINATION. PLEASE BE ADVISED THAT MILAGE IS CLOSE ESTIMATE. THE CAR IS PHYSICALLY NOT AT THIS LOCATION . I ALSO DO NOT KNOW IF IT IS A 2POINT 3 POINT OR MOTOR BELT . *AK

SHOCKS, STRUTS AND MOTOR MOUNTS REPLACED DUE TO NOISE IN SUSPENSION, HOWEVER NOISE IN FRONT END IS STILL PRESENT. (QCAW)

RELEASE FOR THE PARKING BRAKE IS DESIGNED POORLY, LOCATION TO FAR UNDER DASH, CONSUMER UNABLE TO RELEASE UNLESS OUTSIDE OF VEHICLE RESULTING IN INJURY WHEN VEHICLE RELEASED AND STARTED TO ROLL.

SIDE VIEW MIRRORS ARE TOO SMALL FOR THE VEHICLE WHICH CAUSES AT LEAST 3 SECONDS OF BLIND SPOTS ON BOTH SIDES. HEAD RESTS OF BOTH FRONT ARE NOT REMOVEABLE, THEY BLOCK VISION WHEN VIEWING THE LEFT AND RIGHT SIDES. *AK

WHEN MAKING A TURN THE STEERING WHEEL STEERS IN THE OPPOSITE DIRECTION. THE DEALER SAID THAT THIS PROBLEM WAS NORMAL. *AK CONSUMER STATES THIS ONLY HAPPENS DURING RIGHT TURNS AND IN THE PASSING LANE, DEALER HAS PERFORMED AN ALIGNMENT AND REPLACED RACK AND PINION, HOWEVER THIS HAS NOT CORRECTED THE PROBLEM. *SLC

ABS BRAKES FAILED,CAUSING VEHICLE TO VIBRATE PRIOR TO RECALL. ALSO RESURFACED FRONT BRAKE ROTORS. IN ADDITION, WHEN DRIVING TRACTION CONTROL LIGHT CAME ON. VEHICLE HAS BEEN IN 4 TIMES FOR BRAKE REPAIRS SINCE FEBRUARY, 1997. (97V-064). *AK