2000 CADILLAC Deville Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
248
Complaints Reported
Complaints by Component
ELECTRICAL SYSTEM
44 complaints
2000 CADILLAC DEVILLE. CONSUMER WRITES IN REGARDS TO REIMBURSEMENT FOR IGNITION SWITCH RECALL REPAIRS. *SMD
Aug 18, 2016
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED TO START. AFTER SEVERAL ATTEMPTS, THE VEHICLE WAS ABLE TO START. THE FAILURE RECURRED MULTIPLE TIMES INTERMITTENTLY. THE VEHICLE WAS TOWED TO A DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.
Jan 22, 2016
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND MULTIPLE WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT THE CHECK SAFETY SYSTEM WAS DISPLAYED ON THE MESSAGE BOARD. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE ATTEMPTED TO START INDEPENDENTLY WITHOUT THE KEY IN THE IGNITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 190,000. THE VIN WAS UNAVAILABLE.
Feb 04, 2015
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE ATTEMPTING TO TURN ON THE VEHICLE, IT CAUGHT ON FIRE. THE VEHICLE WAS DESTROYED. THE CONTACT DID NOT SUSTAIN ANY INJURIES. A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
Jan 09, 2015
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED AND ALL THE WARNING LIGHTS ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS RESTARTED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION KEY NEEDED A NEW CHIP. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.
Dec 16, 2014
+ 39 more complaints for this component
ENGINE AND ENGINE COOLING
42 complaints
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. WHILE DRIVING APPROXIMATELY BETWEEN 55-65 MPH, THE TEMPERATURE GAUGE CONTINUOUSLY INCREASED TO AN EXTREMELY HOT TEMPERATURE LEVEL. THE FAILURE OCCURRED SPORADICALLY. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 59,000.
Aug 18, 2010
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT STATED WHILE DRIVING AT 25 MPH, THE ENGINE WOULD ABNORMALLY OVERHEAT. THE CONTACT RECEIVED A RADIATOR FLUSH AND THE WATER PUMP WAS REPLACED YET THE FAILURE PERSISTED. THE CONTACT STATED HE WOULD CONTINUOUSLY ADD ANTI-FREEZE TO THE ENGINE TO STOP IT FROM BECOMING EXCESSIVELY HOT. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC WHERE IT WAS DISCOVERED THAT THERE WAS AN EIGHT INCH FRACTURE IN THE ENGINE BLOCK. THE MANUFACTURER ADVISED THE CONTACT THAT BECAUSE THE VEHICLE WAS OVER TEN YEARS OF AGE, THEY WOULD NOT PROVIDE ANY ASSISTANCE. THE CONTACT WAS CONCERNED THAT THE ENGINE FRACTURE WOULD POTENTIALLY CAUSE THE ENTIRE ENGINE TO FAIL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 52,000.
Jul 28, 2010
HEAD GASKET BLOWN FOR NO APPARENT REASON 2ND CADILLAC TO DO THIS IN 1 YR. *TR
Oct 01, 2009
OIL LEAKING FROM ENGINE ON THE EXHAUST SYSTEM,CAUSING SMOKE AND FUMES. *TR
Apr 16, 2009
"CHECK COOLANT" LIGHT, OVERHEATING, TAKEN TO GARAGE "FREE LANCE" CADILLAC MECHANIC RESEARCHED PROBLEM THAT IT IS A FACTORY RELATED INCIDENT THAT THE FIRST OWNER OF THE CAR IGNORED AND SHOULD HAVE BEEN SENT BACK TO GM AND THEY WOULD HAVE FIXED IT. I AM A SECOND OWNER TO CAR AND I HAVE "INHERITED" THIS PROBLEM. BLOWN HEAD GASKET............YOU POUR COOLANT IN AND IT RUNS RIGHT OUT THE TAIL PIPES! *TR
Apr 10, 2009
+ 37 more complaints for this component
VISIBILITY
22 complaints
ROLLED DOWN FRONT PASSENGER WINDOW USING THE DRIVER BUTTON AND WAS DOWN FOR ABOUT A MINUTE AND THEN AS I TRIED TO BRING IT BACK UP WITH THE SAME BUTTON THE WINDOW CAME UP AND THEN SLAMMED DOWN INSIDE THE WINDOW. THE PLASTIC GUIDES BROKE INSIDE AND HAD TO REPLACE. THE FOLLOWING WEEK, THE REAR DRIVER SIDE WINDOW DID THE SAME THING. TODAY, MY WIFE GOT THE CAR WASHED AND THE ATTENDANT WAS UNABLE TO GET THE PASSENGER REAR WINDOW UP WITHOUT USING HIS HANDS TO HELP PULL IT BACK UP. I'M HOPING I'M NOT HAVING TO REPLACE THAT ONE SOON. IT LOOKS LIKE OTHERS HAVE BEEN HAVING THE SAME PROBLEM. I BELIEVE THERE SHOULD HAVE BEEN A RECALL ON THIS PART! WE ARE ON OUR WAY TO PALM SPRINGS AND I HOPE THIS DOESN'T HAPPEN WHILE WE ARE ON VACATION!!!! *TR
Jul 26, 2014
REAR WINDOWS FALL OFF THE TRACKS AND GO INSIDE THE DOOR PANEL. *TR
Feb 11, 2014
POWER WINDOWS OF CADILLAC DEVILLE SPONTANEOUSLY BREAK, WHILE DRIVING, WHILE SITTING, IN ANY TYPES OF WEATHER. CADILLAC IS FULLY AWARE OF THE PROBLEM AND REFUSES TO FIX. MANY WEBSITES SHOW OTHER CONSUMERS WITH SAME COMPLAINTS...SUCH AS WWW.CADILLACFORUMS.COM . PROBLEM COSTS OVER $500 TO FIX AND WILL BREAK AGAIN (IT IS JUST A SMALL PLASTIC PART). IT IS NOW AT THE POINT WHERE PEOPLE ARE POSTING "HOW TO'S" BECAUSE IT IS SUCH A PERSISTENT AND COSTLY PROBLEM. I HAVE HAD TO REPAIR THREE SO FAR. *TR
Jul 11, 2010
TL*THE CONTACT'S SPOUSE OWNS A 2000 CADILLAC DEVILLE. ON THREE SEPARATE OCCASIONS, THE REAR PASSENGER, FRONT PASSENGER, AND FRONT DRIVER'S SIDE WINDOWS FELL DOWN INTO THE DOOR. THE VEHICLE WAS TAKEN TO A DEALER AND THEY REPLACED THE WINDOW REGULATOR. THE VIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 26,000 AND FAILURE MILEAGE WAS 8,000.
Oct 24, 2008
ALL FOUR WINDOW REGULATORS WENT OUT WITHIN ONE YEAR. THE REPAIR COSTS RANGED FROM $487 TO $587 EACH. I RESEARCHED THE PARTS BUT BECAUSE EVERYTHING IS HOUSED IN ONE PART FOR THIS MODEL IT WAS IMPOSSIBLE TO FIND SOMETHING AFFORDABLE. THE LABOR WAS $75. ANY NUMBER OF CONSEQUENCES COULD OCCUR FROM THE DISTRACTION TO THE DRIVER WHEN THE LOUD POP OCCURS, FROM WHAT MIGHT ENTER THROUGH THE WINDOW WHILE DRIVING, OR FROM AN ACCIDENT THAT MAY REQUIRE EXITING THE VEHICLE THROUGH A WINDOW. ONLY A FOOL WOULD REPLACE WITH AN OLD PART SINCE THESE PARTS DO NOT LAST THAT LONG AND COST SO MUCH. *TR
Oct 12, 2008
+ 17 more complaints for this component
STEERING
11 complaints
WHILE BACKING UP IN MY PARKING LOT , I HEARD A LOUD POP AND LOST THE ABILITY TO STEER THE CAR. UPON FURTHER INVESTIGATION IT WAS DETERMINED THAT THE STEERING BOX BOLTS HAD RIPPED OUT OF THE FRAME.
Jul 16, 2018
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. WHILE DRIVING 45 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 107,000.
Sep 10, 2014
2000 CADILLAC DEVILLE. CONSUMER STATES ISSUES WITH STEERING *TGW THE CONSUMER STATED WHILE DRIVING, HE HEARD A LOUD BANGING NOISE, AND HE REALIZED THE STEERING SYSTEM HAD FAILED. THE REPAIR SHOP REPLACED THE STEERING GEAR ASSEMBLY. *JB
Jun 22, 2010
RACK AND PINION STEERING BROKE WITH LESS THAN 90,000 MILES ON VEHICLE. *TR
May 22, 2010
DT*: THE CONTACT STATED WHILE PARKING THE VEHICLE , THE POWER STEERING FAILS. THE VEHICLE WAS DRIVEN 10-15 MILES BEFORE THE INCIDENT. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THEY REPLACED THE POWER STEERING PUMP, RACK AND PINION, AND PRESSURE HOSE, BUT THE PROBLEM PERSISTS.
Jun 08, 2006
+ 6 more complaints for this component
AIR BAGS
10 complaints
AIRBAG LIGHT STAYS ON AT ALL TIMES. CAR WILL NOT PASS INSPECTION. I HAD TO PARK CAR AND NO LONGER DRIVE EVEN THOUGH I PUT A NEW ENGINE IN IT AND HAD THE TRANSMISSION REBUILT IN 2013. DEALER SAYS THERE IS NO RECALL ON AIRBAG SYSTEM FOR MY CAR.
Oct 08, 2018
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. UPDATED 5/5/15*CN
Mar 19, 2015
AIR BAG WARNING LIGHT COMES ON. AFTER DOING SOME RESEARCH ON THE INTERNET IT SEEMS TO BE RELATED TO A WIRING PROBLEM UNDERNEATH THE DRIVER'S SEAT. I CONFIRMED THIS BY MOVING THE SEAT WHICH CAUSES THE LIGHT TO COME ON OR GO OUT. SINCE THIS IS A SAFETY RELATED PROBLEM WHICH MIGHT INACTIVATE THE AIR BAGS, I BELIEVE THAT THIS SHOULD BE HANDLED BY A RECALL NOTICE BY GM AND THE BURDEN TO REPAIR THE LOOSE WIRE CONNECTION SHOULD FALL UPON GM. THANKS. *TR
Dec 15, 2014
WHILE DRIVING 75 MPH THE VEHICLE WAS A RAN OFF THE ROAD BY A SEMI TRUCK AND COLLIDED HEAD ON INTO A HIGHWAY SIGN. THE AIR BAG DID NOT DEPLOY UPON IMPACT. NO INJURIES REPORTED, HOWEVER THE VEHICLE IS CONSIDERED TOTALED. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB
Dec 29, 2004
2000 CADILLAC DEVILLE PHOTOGRAPHS AFTER BEING INVOLVED IN AN ACCIDENT. *MR THE AIR BAGS DID NOT DEPLOY. *SC *JB
Jul 26, 2004
+ 5 more complaints for this component
VEHICLE SPEED CONTROL
8 complaints
I WAS RIDING DOWN THE STREET AND I FELT MY CAR GOING A LITTLE FASTER THAN IT WAS SUPPOSE TO BECAUSE I WAS NOT ON THE GAS PEDAL. MY TURN WAS COMING UP SO I PUT MY FOOT ON THE BRAKES IT ACTED LIKE IT REALLY DIDN'T WANT TO SLOW DOWN SO I HAD TO PUNCH ON MY BRAKES KIND OF HARD TO MAKE THE TURN. AND SOON AS I TOOK MY FOOT OFF THE BRAKE IT STARTED SPEEDING UP AGAIN. SO I PULLED OVER AND CUT THE CAR OFF FOR ABOUT 10 SECONDS THEN STARTED IT BACK UP. AFTER I STARTED THE CAR BACK UP IT RAN FINE. GOING TO CALL THE DEALER WHERE THE CAR WAS BROUGHT AT AND SEE WHAT THEY HAVE TO SAY ABOUT THIS ''' DANGEROUS SITUATION'''. *TR
Dec 06, 2010
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT WAS BRAKING FROM 45 MPH TO A COMPLETE STOP. THE CONTACT RESUMED ACCELERATION AND THE VEHICLE ABNORMALLY ACCELERATED. THE CONTACT THEN APPLIED EXTREME PRESSURE TO THE BRAKES AND WAS ABLE TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER WAS INFORMED OF THE FAILURE AND ADVISED THE CONTACT THAT THERE WAS A FAILURE WITHIN THE THROTTLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 94,012. UPDATED 01/14/11 *BF UPDATED 01/31/11
Oct 08, 2010
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. WHILE TRAVELING AT SPEEDS OF 30 MPH, THE CONTACT ATTEMPTED TO BRAKE AND NOTICED THAT THE BRAKE PEDAL WAS RESISTANT TO PRESSURE. THE VEHICLE CONTINUED TO ACCELERATE AND PROCEEDED TO CRASH INTO THE REAR OF ANOTHER VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED ON THE SCENE. THE VEHICLE WAS NOT DIAGNOSED AND THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 72,000. UPDATED 8/18/10 *CN THE CONSUMER STATED THE CRUISE CONTROL LINE SNAPPED. UPDATED 08/19/10*JB
May 10, 2010
MY 2000 CADILLAC DEVILLE WILL OCCASIONALLY ACCELERATE OF ITS OWN ACCORD. IT CAN HAPPEN WHEN ON CRUISE CONTROL OR WHEN NOT. THE ONLY WAY TO GET IT TO STOP ACCELERATING IS TO PUT IT IN NEUTRAL AND TAP THE ACCELERATOR WITH YOUR FOOT. IT IS QUITE DISTURBING AND TAKES SOME SECONDS TO REALIZE WHAT TO DO. FORTUNATELY HAS NOT HAPPENED IN CLOSE QUARTERS YET, BUT THE STORIES ABOUT THE OLD MAN WHO MISTAKENLY PUT HIS FOOT ON TEH ACCELERATOR RATHER THAN THE BRAKE ARE BOGUS. HIS CAR DID IT. THIS HAPPENED ALSO IN OCT. 2006. THE DEALER CREST CADILLAC CLAIMED TO NEVER HEARD OF SUCH A THING. THEY CLEANED TEH THROTTLE BODY AND ONLY HAPPENED A COUPLE TIMES AFTER THAT AND WAS NOT A PROBLEM UNTIL THIS WEEK. IT AGAIN HAPPENED ON THE EXPRESSWAY AND I WAS UP TO 85 MPH BEFORE I REGAINED CONTROL.
Jun 21, 2007
THE ACCELERATOR STICKS. THE VEHICLE WAS REPAIRED, BUT THROTTLE STILL STICKS.*AK
Oct 26, 2004
+ 3 more complaints for this component
STRUCTURE
8 complaints
THE VEHICLE EXPERIENCED A JERK. *JB
Mar 31, 2003
VEHICLE VIBRATES SEVERELY. THE MANUFACTURER INDICATED THAT THE 2 FRONT TIRES WERE BAD, AND THE DEALERSHIP REPLACED THEM. THE PROBLEM STILL EXIST. PLEASE PROVIDE MORE DETAILS. PLEASE PUT THE CORRECT MODEL OF YOUR VEHICLE. PH
Feb 06, 2003
THE GLOVE BOX LOCKED AUTOMATICALLY AND COULD NOT BE OPENED, CONSUMER TOOK VEHICLE INTO DEALER ON TWO OCCASIONS AND FINALLY AFTER WAITING FOR 4 1/2 HOURS, THE GLOVE BOX WAS FINALLY INSTALLED.*JB
Aug 10, 2001
SUNVISORS ON PASSENGER'S AND DRIVER'S SIDES WILL NOT PUSH FOWAARD BEYOND VERTICLE POSITION, BLOCKING DRIVERS VISION. CONSUMER HAS CONTACTED THE DEALER. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Aug 06, 2001
VEHICLE HAS NEVER BEEN STRUCK HOWEVER HAS A DEEP GASH IN THE FIBER GLASS STRUCTURE BELOW THE BUMPER ON THE FRONT END PASSENGER SIDE, THE DEALERSHIP STATES THIS IS A COMMON OCCURENCE, POSSIBILE STRUCTURE DESIGN WEAKNESS. CLAIM# C03326427 *JB CONSUMER STATES THEY HAVE HEARD NOTHING FROM CADILLAC. *SLC
Apr 01, 2001
+ 3 more complaints for this component
POWER TRAIN
7 complaints
TL*THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT STATED THAT HIS TRANSMISSION FAILED IN 2001 AND HAD TO BE REPLACED. HE NOTICED THAT THE GEARS WERE GRINDING AND THE TRANSMISSION WAS NOT WORKING PROPERLY. THE VEHICLE WAS TOWED AND THE DEALER REPLACED THE TRANSMISSION; HOWEVER, THE REPLACEMENT TRANSMISSION FAILED IN 2005 AT 39,320 MILES. ON APRIL 18, 2008, THE FAILURE RECURRED. THE FIRST TWO TRANSMISSIONS WERE REPLACED UNDER AN EXTENDED WARRANTY. THE LAST TRANSMISSION REPLACEMENT WAS THE CONTACT'S RESPONSIBILITY AT THE COST OF $4,503. THE MANUFACTURER OFFERED HIM $2,000 TOWARDS A NEW VEHICLE. UPDATED 06/25/08. *CN UPDATED 06/25/08
May 30, 2008
DRIVING AT HIGHWAY SPEED ,WITH FOOT ON ACCELERATOR, ENGINE STALLED LOST ALL POWER STEERING AND BRAKING CAPABILITIES (ADDED MOTOR OIL). VIOLENT SHUDDERING AND LOSS OF FUEL MILEAGE (CHECK ENGINE LIGHT) DEALER CHANGED MOTORMOUNT, NO SUCCESS. I VISITED A TRANSMISSION SHOP, THEY TELL ME IT MAY BE THE TORQUE CONVERTER AS THEY HAVE HAD TO REPLACE THEM ON THE CADILLACS (KNOWN PROBLEM). I WILL ASK FOR OLD PARTS IF GM NEEDS TO REVIEW TO REDESIGN.. *TR
Mar 10, 2008
THE ENGINE DIES WHILE DRIVING DOWN THE ROAD. IT HAS HAPPENED AT LEAST A HALF-DOZEN TIMES WHEN I TAKE MY FOOT OFF THE ACCELERATOR. I HAVE TO IMMEDIATELY PUT IT IN NEUTRAL AND TURN THE KEY TO RESTART THE ENGINE. I'VE HAD MY MECHANIC CHECK THE COMPUTER READOUT AND HE FOUND IT WAS THE CRANKCASE SYTEM SENSOR(S). MY MECHANIC IS NOT ASSOCIATED WITH A CADILLAC DEALERSHIP. I CALLED CADILLAC CUSTOMER SERVICE IN MICHIGAN AND WAS TOLD BY A REPRESENTATIVE, AFTER HE CHECKED MY SERVICE RECORD, THAT I HAD NOT SPENT ENOUGH MONEY AT THEIR DEALERSHIP TO WARRANT THEM PAYING TO REPAIR THE PROBLEM.
Aug 11, 2006
WHEN DRIVING 50 MPH, THE VEHICLE FEELS AS IF THE TRANSMISSION DISENGAGES WHICH CREATES A SUDDEN LOSS OF MOMENTUM, THEN ALMOST IMMEDIATELY THE VEHICLE LURCHES OR JUMPS VIOLENTLY BACK INTO GEAR.*JB
Sep 23, 2002
CONSUMER STATES ON TWO OCCASIONS THE ODOMETER HAS JUMPED, AND THE THIRD OCCASION THE ODOMETER DID NOT MOVE FOR TWO DAYS.*JB
Aug 10, 2001
+ 2 more complaints for this component
SERVICE BRAKES, HYDRAULIC
7 complaints
BROUGHT CAR AT ARNOLD PALMER CADILLAC IN CHARLOTTE, NC, INDEPENDENCE AVE ON 2/10/07. AFTER GETTING HOME, BRAKES BEGIN TO SQUEAK, TOOK CAR BACK IMMEDIATELY THE NEXT DAY, I WAS TOLD TO PUT THE CAR IN REVERSE AND SLAM ON BRAKES AND THE SQUEAK SHOULD STOP; THAT WAS AN INSULT. AGAIN I TOOK THE CAR BACK TO THE DEALERSHIP , I WAS TOLD THAT THEY TOOK THE BRAKES PADS OFF AND SANDED THEM DOWN AND THE SQUEAKING WOULD STOP. IT HAS BEEN THREE WEEKS NOW, MY BRAKES IS STILL SQUEAKING WITH A GRINDING NOISE. SPENDING $16,000 FOR A VEHICLE, I FEEL I SHOULD NOT HAVE TO GO THROUGH THIS. I HAVE MISSED 2 DAYS OF WORK TAKING MY CAR BACK TO THE DEALESHIP TO BE MADE A FOOL OF. I HAVE BROUGHT 3 CADILLACS FROM ARNOLD PALMER, NEVER AGAIN WILL THEY GET MY BUSINESS OR WILL I RECOMMEND ANYONE TO THEM FOR THIS TYPE OF SERVICE. IN ADDITION TO THE BRAKE PROBLEM, NOW THE WARNING LIGHTS ARE COMING ON FOR FLUID LEVELS. WHEN YOU BUY A CAR FROM A WELL-KNOWN COMPANY, YOU TRUST THAT THE PRODUCT YOU BUY WILL BE RELIABLE, AND HAVE GONE THROUGH A FIVE POINT INSPECTION. WHAT CAN I DO TO RESOLVE THIS SITUATION, BECAUSE I CANNOT CONTINUE TO KEEP MISSING WORK AND TAKING THE CAR BACK FOR THE SAME PROBLEM. I FEEL ARNOLD PALMER IS PUTTING ME OFF IN AN EFFORT FOR THE WARRANTY TO EXPIRE, AND THEY WILL NOT HAVE TO FIX PROBLEM. *JB
Mar 04, 2007
DT*: THE CONTACT STATED WHILE TURNING INTO A DRIVEWAY AT 10 MPH OR LESS THE BRAKES FAILED TO STOP THE VEHICLE. THE BRAKE PEDAL WAS DEPRESSED SEVERAL TIMES ALONG WITH THE ACCELERATOR PEDAL. THE DEPRESSION OF THE ACCELERATOR PEDAL WAS UNINTENTIONAL. THE VEHICLE CRASHED INTO A GATE AND A PARKED CAR. THE OCCUPANT OF THE PARKED CAR WAS INJURED. A POLICE REPORT WAS TAKEN. THE VEHICLE WAS TOWED TO THE DEALER, WHERE IT WAS DETERMINED A PIN FELL OUT OF THE BRAKE PEDAL RENDERING IT INOPERABLE. UPDATED ON 05/30/2006. *AK
May 01, 2006
I PULLED OFF THE HWY AND WENT TO APPLY MY BRAKES. THEY WENT TO THE FLOOR AND THE CAR KEPT GOING. I PULLED ON MY EMERGENCE BRAKES AND THE CAR STOPPED. THE TOW-TRUCK DRIVER SAID A PIECE HAD BROKE OFF THE BRAKE.*AK
Sep 10, 2003
CONSUMER APPLIED BRAKE AT 5-10 MPH, PEDAL WENT TO THE FLOOR AND VEHICLE HIT A CEMENT WALL. MAJOR DAMAGE TO BUMPER AREA. NO INJURIES. DEALER STATED BRAKE PEDAL WAS NOT ATTACHED TO BAR UNDERNEATH LIKE IT SHOULD HAVE BEEN.*AK *JG
Apr 24, 2002
ANTI-LOCK BRAKE SYSTEM HAS FAILED 3 TIMES. DEALER CAN'T FIND ANYTHING WRONG WITH VEHICLE. BRAKES LET GO AND WILL NOT STOP VEHICLE. CONSUMER WAS GOING APPROXIMATELY 40MPH IN TRAFFIC, AND WHEN APPLYING BRAKES TO SLOWDOWN THEY FAILED, CAUSING CONSUMER TO REAREND ANOTHER VEHICLE. CONSUMER WAS CRITICALLY INJURED, AND VEHICLE WAS TOTALED.*AK
Dec 11, 2001
+ 2 more complaints for this component
ENGINE
6 complaints
ENGINE BEGAN OVERHEATING AND TOOK IT TO OUR MECHANIC WHO REPLACED THE WATER PUMP. ENGINE CONTINUED TO OVERHEAT AND SAME MECHANIC REPLACED ALL OF THE UPPER SEALS. EVENTUALLY, A PRESSURE TEST AND CAMERA INSERT BY MY MECHANIC CONFIRMED A BLOWN HEAD GASKET. CONFIRMED THAT RESULT WITH PEPE CADILLAC IN WHITE PLAINS, NY. CHECKED THE PRICE TO HAVE THE HEAD GASKETS REPLACED, BUT SINCE THIS ENGINE HAS TO BE REMOVED FROM THE BOTTOM OF THE VEHICLE, THE COSTS ARE OUTRAGEOUS AND THE ONLY ACCEPTABLE FIX FOR THESE ALUMINUM HEADS ARE BOLTS RATHER THAN THE GM SERTS. BAD ENGINE DESIGN BY GM SINCE THEIR BOLTS WERE TOO SHORT AND THE BITE WAS NOT LARGE ENOUGH IN THE BLOCK TO PREVENT THE HEAD GASKETS FROM BLOWING. SAD EPITAPH FOR A CAR WITH ONLY 65K LIGHTLY DRIVEN MILES ON IT HAVING SPENT ALL OF IT'S OFF ROAD LIFE IN OUR GARAGE. AFTER MUCH RESEARCH, I WAS ABLE TO CONFIRM THAT THIS IS AN INHERENT PROBLEM WITH THE NORTHSTAR ENGINE DURING THAT PERIOD AND WAS FINALLY SOLVED AFTER 2004. GM KNOWS ABOUT THE ENGINEERING NORTHSTAR ENGINE PROBLEM BUT REFUSES TO ACCEPT RESPONSIBILITY FOR IT.
Jul 25, 2016
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. WHILE DRIVING 35 MPH, AN ABNORMAL ODOR OF BURNING OIL WAS NOTICED WITHIN THE VEHICLE. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT OIL WAS LEAKING ONTO THE MANIFOLD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000. UPDATED 12/03/15*LJ..UPDATED 02/01/16 *BF *JS
Oct 29, 2015
TL* THE CONTACT OWNS A 2000 CADILLAC STS. WHILE DRIVING 65 MPH, THE ENGINE COOLING SYSTEM OVERHEATED WITHOUT WARNING. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE HEAD GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT PROVIDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 101,000. UPDATED 05/06/16*LJ
Apr 15, 2015
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE VEHICLE WAS INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 135,000. THE VIN WAS NOT AVAILABLE.
Sep 17, 2014
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT STATED THAT THE ENGINE FAILED TO START WHEN ATTEMPTING TO OPERATE THE VEHICLE. THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Aug 26, 2014
+ 1 more complaint for this component
SEAT BELTS
6 complaints
PASSENGER SIDE SEAT BELT SHOULDER STRAP WONT RETRACT BACK IN PLACE SO ALL IT HAS IS A LAP BELT. *TR
Feb 24, 2012
THIS TO REPORT A NON-CRASH INCIDENT. THE VEHICLE INVOLVED IS A 2000 CADILLAC DEVILLE, DTS. THE BACK SEAT RESTRAINT SYSTEM HAS BEEN USED WITH A CHILD RESTRAINT SYSTEM FOR THE LAST TWO YEARS ONLY. OTHER THAN THAT, IT HAS SEEN LITTLE USE AT ALL. THIS SUMMER THE RETRACTOR QUIT WORKING AND THE DIFFERENTIAL SLIDING DEVICE BROKE IN HALF. I REPORTED THIS TO THE CADILLAC DEALER. HE REFUSED TO SERVICE THE RESTRAINT BELT SYSTEM AS A WARRANTY EVEN THOUGH IT HAD ONLY BEEN USED FOR 2 YEARS AND APX. 12,000 MILES. I WAS SHOCKED AND TOLD HIM I WOULD REPORT THIS. HE SAID GO AHEAD. I HAVE PICTURES OF THE FAILED COMPONENTS I WOULD LIKE TO PROVIDE. PLEASE ADVISE HOW TO DO THAT.
Oct 04, 2005
THE CONSUMER REQUESTED INFORMATION ON FAILURE MECHANISM 02031 THE FRONT SAFETY BELT RETRACTORS WERE INOPERATIVE. *BF *SC
Nov 30, 2004
FRONT SAFETY BELT RETRACTORS INOPERATIVE ON 2000 CADILLAC DEVILLE (02031). *BF
Oct 28, 2004
THE CONSUMER RECEIVED RECALL 02V227000 FOR SAFETY BELT IN 01/03. SINCE THE NOTICE WAS RECEIVED THE VEHICLE HAS BEEN TO THE DEALER 4 TIMES BUT STILL HASN'T OBTAINED A REMEDY. TWICE THE DEALER ADVISED THE CONSUMER THAT THE PARTS WERE NOT AVAILABLE AND TWO OTHER TIMES THE DEALER INDICATED THEY WERE TOO BUSY. THE CONSUMER HAD TO DRIVE THE VEHICLE OUT OF TOWN ALTHOUGH THE VEHICLE WAS NOT REPAIRED. *NLM
Jun 27, 2003
+ 1 more complaint for this component
TIRES
6 complaints
TL*THE CONTACT OWNS A 2000 CADILLAC DEVILLE. WHILE DRIVING AT 55MPH SHE FELT THE VEHICLE WAS OUT OF BALANCE. THE DEALER STATED THAT THE FOUR TIRES HAD TREAD SEPARATION. THE TIRES ARE MANUFACTURER BY VOGUE, LINE CUSTOM BUILD RADIAL, SIZE 225-60-R16 THE DOT NUMBER WAS UNKNOWN. THE MANUFACTURER REPLACED THE TIRES. THE TIRE FAILURE MILEAGE WAS 22,940. THE VEHICLE FAILURE MILEAGE WAS 78,888 AND THE CURRENT MILEAGE WAS 80,000. UPDATED 10/08/08. *LJ THE TIRE HAD SIDEWALL CRACKING. UPDATED 10/10/08. *JB
Jul 29, 2008
DT*: THE CONTACT STATED THE VEHICLE'S TIRES SPLIT ON FOUR SEPARATE OCCASIONS. ON ALL FOUR OCCASIONS, THE TIRE THAT SPLIT WAS THE SAME SIZE AND MADE BY THE SAME MANUFACTURER. THERE HAVE BEEN FOUR TIRE SPLITS SINCE 33000 AND 68000 MILES AND THE CONTACT EXPRESSED THAT THEY WERE DEFECTIVE. THE TIRE WAS COOPER LIFELINER TOURING SLE (H-RATED), SIZE: 225/60R16.*AK UPDATED 10/17/2006 - WHEN IONE OF THE TIRE SEPARATED IT DAMAGED THE VEHICLE'S WWHEEL WELL LINING, TORE APART TWO WIRING HARNESSES, AND DAMAGED TEH BUMPER. *NM
Sep 25, 2006
DT*: THE CONTACT STATED THE INSIDE TREADS OF THE TIRES WERE CRACKED. THIS WAS NOTICED UNDER ROUTINE INSPECTION OF THE VEHICLE. THE MANUFACTURER WAS ALERTED AND STATED THIS WAS A NORMAL CHARACTERISTIC OF THE TIRE BEFORE REPLACEMENT WAS NECESSARY. THE TIRE SIZE IS 22560R16.
Apr 17, 2006
WHILE DRIVING 75 MPH TREAD SEPARATED ON THE TIRE, CAUSING A BLOW OUT. CONSUMER MANAGED TO PULL OVER AND CHANGE THE TIRE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. GOODYEAR, 265/75R16 . *AK
Jun 21, 2004
CONSUMER STATES THAT THE TIRES ARE WEARING OUT ON SIDEWALL. GOODYEAR P235/55R17 CONSUMER HAS REPLACED TIRES. *MR
Oct 09, 2002
+ 1 more complaint for this component
SUSPENSION
4 complaints
DT: THE CONSUMER HAS A CADILLAC DEVILLE LIMO STRETCHED. THE LEFT AND RIGHT SIDES OF THE VEHICLE ARE 1 1/2 " OFF. LIMELIGHT LIMO IN SAN JOSE, CA, OFFERED TO RE-STRETCH IT, BUT SOMEONE ELSE TOLD THE CONSUMER THAT COULD INTERFERE WITH THE INTEGRITY OF THE FRAME. *JB
Jul 25, 2005
THERE IS SEVERE VIBRATION IN STEERING WHEEL WHEN THE VEHICLE SPEEDS REACH AND EXCEED 60 MPH. DEALERSHIP WAS CONTACTED, AND INDICATED THAT THIS WAS NORMAL. *AK
Jun 28, 2004
HEAVY VIBRATION IN THE STEERING WHEEL CAUSED A DISTRACTION TO THE CONSUMER WHILE DRIVING. *AK
Dec 29, 2003
THERE IS HIGH PITCHED NOISE COMING FROM AN UNKNOWN COMPONENT IN FRONT OF VEHICLE. DEALERSHIP HAS REPLACED SECONDARY AIR INJECTION VALVE AND RESEALED MOLDING ON WINDSHIELD TWICE. THESE ACTIONS HAVE FAILED TO CORRECT THIS NOISE. *AK *SLC
Apr 24, 2001
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
4 complaints
VEHICLE STALLED ON THE HIGHWAY FIVE (5) TIMES OVER THREE YEARS REGARDLESS OF SPEED. DEALER INFORMED CONSUMER THE CRANKSHAFT SENSOR NEEDED TO BE REPLACED. *AK THE DEALER REMAINED WORKING ON THE VEHICLE AND WAS UNCERTAIN ABOUT THE SENSOR BEING THE PROBLEM. THE WIRING HARNESS WAS REPLACED. THE VEHICLE SEEMED TO RUN. *SCC *JB
Sep 23, 2003
WHILE DRIVING ON HIGHWA VEHICLE WOULD STALL OUT/ WOULD LOSE POWER STEERING. WOULD BE TURNING INTO ONCOMING TRAFFIC AND VEHICLE STALLED. WHEN TURN SIGNAL WAS IN USE VEHICLE STALLED. VEHICLE WAS ABLE TO BE RESTARTED ONCE SHIFTED INTO NEUTRAL. HAVE TAKEN VEHICLE TO DEALERSHIP AND INFORMED CONSUMER THAT CRANKSHAFT/ PULLEY WAS CAUSING PROBLEM. AFTER REPAIRS ON CRANKSHAFT/ PULLEY, VEHICLE STALLED SEVERAL TIMES.*AK VEHICLE WOULD ALSO STALL WHILE TURNING ON THE HEADLIGHTS, DEALER REPLACED CRANKSHAFT SENSOR AND OXYGEN SENSOR, HOWEVER VEHICLE STALLED AGAIN, DEALER REPLACED SOME ELECTRICAL COMPONENTS (NO SPECIFIC COMPONENTS MENTIONED) AND CONSUMER STATES AFTER ELECTRICAL REPAIR VEHICLE HAS BEEN STALL FREE. *SLC
Aug 14, 2001
COMPLETE ELECTRICAL SYSTEM AND ENGINE SHUTDOWN WHILE DRIVING. HAPPENED THREE DIFFERENT TIMES TO DATE. DEALER IS UNABLE TO DETERMINE CAUSE OF FAILURE. THIS CONDITION DEEMED TO BE EXTREMELY HAZARDOUS BY OWNER.
Jan 23, 2001
WHILE DRIVING ON THE HIGHWAY AND ALL OF SUDDEN VEHICLE STOPPED DEAD, WAITING A COUPLE OF MINUTES THE VEHICLE STARTED BACK UP AND CONSUMER WENT HOME. IT HAPPENED AGAIN ON A CURVED HILL IN GREENWICH, CT. TOOK IT TO THE DEALER, AND WASTOLD THAT TWO SENSORY HAD TO BE REPLACED. TWO CRANK SENSORS AND REPROGRAM THE PCM. *AK
Jul 06, 2000
ELECTRICAL SYSTEM,AIR BAGS
3 complaints
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT INDICATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, ANOTHER VEHICLE ATTEMPTING TO MAKE A LEFT TURN CRASHED INTO THE CONTACTS VEHICLE. THE CONTACTS HEAD HIT THE STEERING WHEEL UPON THE IMPACT AND THE AIR BAGS DID NOT DEPLOY. THE DRIVER AND THE PASSENGER SUSTAINED INJURIES TO THE NECK, HEAD AND BACK. ALSO, THE CONTACT INDICATED THAT THEY BOTH RECEIVED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 165,000.
Oct 14, 2014
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. AS A RESULT, THE CONTACT'S VEHICLE WAS SIDE SWIPED BY ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 57,000. UPDATED 10/22/14*LJ
Sep 12, 2014
TL* THE CONTACT OWNED A 2000 CADILLAC DEVILLE. WHILE DRIVING APPROXIMATELY 20 MPH AND MAKING A RIGHT TURN, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT CRASHED THE VEHICLE INTO A MAILBOX. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Sep 02, 2014
FUEL SYSTEM, GASOLINE
3 complaints
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN REPAIRED A WIRE IN THE FUEL PUMP. HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Oct 03, 2014
CONSUMER STATED THE RUBBER FUEL LINE LEADING FROM TANK TO THE MOTOR LINE HAD BEEN CHEWED BY A MOUSE ALLOWING THE GASOLINE TO POUR OUT, HOWEVER PROBLEM WAS CORRECTED, CONSUMER NOW BELIEVES THAT DUE TO REPAIRS, NOW THE CAR HAS STRONG ODORS OF BURNING WIRES, THE ENGINE SERVICE LIGHTS COME ON, THE HEADLIGHTS FAIL AND THE VEHICLE IS QUESTIONABLE TO BE SAFTY OPERATED ON PUBLIC STREETS. *MJ
Jul 24, 2002
GAS-LIKE FUMES ARE COMING THROUGH THE AIR VENTS AND AIR-CONDITIONING IN THE CAR WHILE DRIVING IN THE CITY AND ON THE HIGHWAY. I HAVE REPORTED THIS TO CUSTOMER SERVICE FOR CADILLAC. THIS IS THE THIRD TIME I HAVE TAKEN MY CAR IN FOR THE GAS -LIKE FUMES. TWO TIMES THE ENGINE/MOTOR WAS CLEANED BECAUSE THERE WAS A VERY BAD CARBON BUILD-UP. ON APRIL 9, 2002 I TOOK MY CAR BACK ( 3RD TIME). I WAS TOLD THE FUEL INJECTION SYSTEM NEEDS TO BE REPLACED. SO FAR, I HAVE NOT HEARD FROM THE SERVICE DEPT. AT CADILLAC OF MEMPHIS. THIS PART WAS SUPPOSED TO BE ORDERED THE VERY SAME DAY. THERE HAVE BEEN SEVERAL COMPLAINTS IN THIS AREA FROM CONSUMERS ABOUT THE GAS-LIKE SMELLS IN THEIR CARS. I NEED TO KNOW IF THIS WILL CAUSE A HEALTH RISK BECAUSE I DON'T KNOW HOW MUCH CARBON I HAVE BEEN INHALING. NO ONE IS TELLING CONSUMERS WHY THIS PROBLEM IS OCCURING. EVERY TIME I HAVE TO TAKE MY CAR IN I HAVE TO MISS ONE DAY OF WORK OF WHICH I AM NOT PAID. MAYBE WE WILL GET SOME ANSWERS WITH YOUR HELP. THANK YOU!
Apr 19, 2002
SERVICE BRAKES, HYDRAULIC,AIR BAGS
3 complaints
TL*THE CONTACT OWNS A 2000 CADILLAC DEVILLE. WHILE DRIVING APPROXIMATELY 70 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE FAILED TO SLOW DOWN. THE CONTACT REAR ENDED THE PRECEDING VEHICLE AT APPROXIMATELY 70 MPH AND THE AIR BAGS FAILED TO DEPLOY. BOTH VEHICLES SUSTAINED DAMAGE. THE CONTACT SUSTAINED AN INJURY TO HIS NECK. A POLICE REPORT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE 60,000. UPDATED 4/23/08. *LJ
Apr 07, 2008
ABS BRAKING SYSTEM OPERATED POORLY. VEHICLE DID NOT STOP, RESULTING IN EXTENDED STOPPING DISTANCE. NEITHER THE DEALER OR MANUFACTURER WERE WILLING TO DEAL WITH THE ABS BRAKE PROBLEM. ALSO. AIR BAGS WILL NOT DEPLOY UNLESS THE VEHICLE WAS HIT HEAD ON. *AK *SC
Sep 08, 2004
VEHICLE HIT A CEMENT WALL AT 5-10 MPH, NEITHER AIRBAG DEPLOYED. MAJOR DAMAGE TO BUMPER. NO INJURIES.*AK THE CAUSE FOR THE ACCIDENT WAS BRAKE FAILURE DUE TO THE PEDAL BECOMING DISCONNECTED UNDERNEATH THE DASH BOARD. *JG
Apr 24, 2002
AIR BAGS,SEAT BELTS
3 complaints
THE VEHICLE WAS REAR ENDED AT 40 MPH, WHICH CAUSED A CHAIN REACTION AND THE VEHICLE HIT ANOTHER MOTORIST. THE FRONTAL AIR BAGS FAILED TO DEPLOY AND THE DRIVER'S SIDE SEAT BELT FAILED TO RETRACT UPON IMPACT. THE DRIVER SUSTAINED INJURIES TO HER NECK, BACK, SHOULDER RIGHT KNEE , FACE, TEETH, HEAD, AND LEFT HAND. *JB
Jul 21, 2004
THE VEHICLE WAS INVOLVED IN A FRONTAL COLLISION. THE AIR BAGS DID NOT DEPLOY, THE SEAT BELT DIDN'T RETRACT AND CONSUMER WAS INJURED.*JB
Feb 26, 2003
CAR WAS HIT WITH SPEED ABOUT 45 TO THE RIGHT SIDE, AIR BAG DID NOT DEPLOYED AND THE DRIVER SEATBELT BROKE. STATED SEAT BELT BROKE AND AT THE BUCKLE DURING THE CRASH. WILL SEND PHOTOS TO ODI. THE SEAT BELT PRETENSIONER RECALL WAS PERFORMED ON THE VEHICLE. CW
Feb 26, 2002
UNKNOWN OR OTHER
3 complaints
THE VEHICLE'S DIGITAL INSTRUMENT PANEL INFORMATIONS CAN NOT BE READ DURING BRIGHT SUNNY DAYS, ON THE CENTER CONSOL THE HEATER/AIR CONDITIONER CONTROL, RADIO/CD/TAPE DECK CONTROLS AND THE CLOCK AND OUTSIDE TEMP READING ALSO CANNOT BE READ ON BRIGHT SUNNY DAYS. *YH
Aug 09, 2001
THE VEHICLE'S DIGITAL INSTRUMENT PANEL INFORMATIONS CAN NOT BE READ DURING BRIGHT SUNNY DAYS, ON THE CENTER CONSOL THE HEATER/AIR CONDITIONER CONTROL, RADIO/CD/TAPE DECK CONTROLS AND THE CLOCK AND OUTSIDE TEMP READING ALSO CANNOT BE READ ON BRIGHT SUNNY DAYS. *YH
Aug 09, 2001
A SHROUD THAT EXTENDS FROM THE CENTER OF THE CONSOLE DOWN TOWARDS THE CARPET ON THE DRIVERS SIDE LEAVES A GAP OF SEVERAL INCHES BETWEEN THE END AND THE CARPETED FLOOR, WHEN THE CONSUMER MOVES FOOT FROM THE ACCELERATOR TO APPLY THE BRAKE HIS FOOT GETS CAUGHT AND IMPEDES HIS ABILITY TO APPLY THE BRAKE. NLM
May 02, 2001
ELECTRICAL SYSTEM,ENGINE
2 complaints
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED AND THE SERVICE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CRANKSHAFT POSITION SENSOR A AND CRANKSHAFT POSITION SENSOR B NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 99,000. . .. .UPDATED 07/21/15 *BF THE CONSUMER STATED THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER OFFERED TO PAY FOR A PORTION ON THE REPAIRS. THE CONSUMER WOULD LIKE FOR THE VEHICLE TO BE INCLUDED IN THE RECALL. UPDATED 11/9/2015*JS
Jun 17, 2015
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE STALLED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT MENTIONED THAT NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) WAS RECEIVED IN WHICH THE VEIHCLE WAS INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 72,000.
Sep 16, 2014
STEERING,ELECTRICAL SYSTEM
2 complaints
I BROUGHT MY VEHICLE TO A CADILLAC DEALERSHIP FOR REPAIR FROM RECALL 14V355. THE DEALERSHIP REFUSED TO REPAIR MY VEHICLE BECAUSE I DID NOT HAVE BOTH KEYS TO MY CAR. I INFORMED THE DEALERSHIP THAT I LOST MY 2ND KEY 7-8 YEARS AGO. THE DEALERSHIP RETURNED MY CAR WITHOUT REPAIR. *TR
Mar 01, 2015
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. WHILE DRIVING APPROXIMATELY 40 MPH AROUND A CURVE, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN STATED THAT THE POWER STEERING FAILED AND THE POWER STEERING PUMP WAS IN GOOD CONDITION. IN ADDITION, THE IGNITION SWITCH BECAME LOOSE AND HAD NOT BEEN REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNAVAILABLE.
Oct 06, 2014
STEERING,SERVICE BRAKES
2 complaints
I WAS PREPARING TO MAKE A 270 DEGREE LEFT TURN AND I WAS ATTEMPTING TO TURN THE WHEEL AND THE STEERING WHEEL KEPT SPINNING WHILE THE CAR STAYED IN A FORWARD MOTION. I ATTEMPTED TO PRESS ON THE BRAKES AND THEY HAD BARELY ANY BRAKE PRESSURE WHICH RESULTED ME TO COLLIDE WITH A PARKED CAR THAT WAS IN THE FIRST PARKING SPOT IN THE LOT I WAS ATTEMPTING TO PULL INTO. THE OPERATOR IN THE PARKED VEHICLE I HIT WAS TAKEN TO THE HOSPITAL AFTER SUSTAINING INJURES DUE TO THE IMPACT OF THE CRASH. *TR
Jan 07, 2015
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE VEHICLE VEERED OFF THE ROAD AND THE BRAKES FAILED TO ENGAGE. THE CONTACT WAS ABLE TO MANEUVER THE VEHICLE BACK ONTO THE ROAD. THE PROBLEM OCCURRED NUMEROUS TIME. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED ABOUT THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
Aug 22, 2014
SERVICE BRAKES
2 complaints
WHILE PULLING OFF ROAD INTO CAR WASH, BRAKE PEDAL TRAVELED TO FLOOR WITHOUT BRAKING ACTION. AFTER INSPECTING, FOUND THAT BRAKE PEDAL MECHANISM HAD DISCONNECTED FROM PUSH ROD TO MASTER CYLINDER. AS A RESULT, NO BRAKES WERE AVAILABLE TO CONTROL SPEED OTHER THAN THE EMERGENCY BRAKES. *TR
Mar 25, 2013
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS AND DEPRESSING THE BRAKES, THE VEHICLE WOULD NOT DECELERATE AND DISPLAYED RESISTANCE. THE CONTACT MOVED OFF THE ROADWAY AND INSPECTED THE VEHICLE WHERE HE DISCOVERED THAT THERE WAS NO BRAKE FLUID IN THE RESERVOIR. AFTER ADDING BRAKE FLUID TO THE VEHICLE AND DEPRESSING THE BRAKES, HE NOTICED THAT BRAKE FLUID WAS LEAKING AS THE BRAKES WERE DEPRESSED. THE VEHICLE WAS NOT INSPECTED BY A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 200,433. *TR
Feb 22, 2013
LATCHES/LOCKS/LINKAGES
2 complaints
MY KEY FOB STARTED TO HAVE PROBLEMS AT FIRST, UNLOCKING MY DRIVERS DOOR. I HAVE ALL THE DOORS SET TO LOCK WHEN PUT IN GEAR AND UNLOCK WHEN THE KEY IS REMOVED. I HAD SHUT THE VEHICLE OFF BUT MY DOOR DID NOT ELECTRICALLY UNLOCK SO I TRIED MANUALLY TO LIFT THE BUTTON AND IT WOULD NOT LIFT HIGH ENOUGH TO ALLOW THE DOOR LEVER TO RELEASE THE DOOR. THE DOOR WAS INOPERABLE. MY VEHICLE IS A DTS, THE SEATS ARE BUCKET TYPE. I COULD NOT GET OUT OVER THE CONSOLE OR LIFT MY LEG PAST THE DASHBOARD EASILY. THE DOOR WILL NOT LET ME IN BY KEY OR KEYFOB OR OUT BY MANUAL UNLOCK. A SAFETY ISSUE? *TR
Nov 08, 2010
THE RIGHT PASSENGER SIDE DOOR LOCK BECOMES INOPERABLE. THE LOCK WILL NOT RELEASE, AND CONSUMER IS LOCKED INSIDE THE VEHICLE. *AK
Jan 31, 2005
STEERING,ENGINE AND ENGINE COOLING
2 complaints
THE VEHICLE'S S.E.S LIGHT ILLUMINATED ON THE DASH. THE VEHICLE WAS TAKEN TO THE DEALER WHO DETERMINED THAT THE CATALYST FAILED. *NM THE CONSUMER STATED THAT THE POWER STEERING SYSTEM LEAKED. THE POWER STEERING PRRESSURE HOSE HAD A SLIT IN IT. THE POWER STEERING HOSE WAS REPLACED. *TC *JB
Jan 13, 2005
THE CONSUMER NOTICED THAT WHEN THE VEHICLE WAS ON A FLAT SURFACE IT WOULD NOT LEAK FLUID, BUT IF THE VEHICLE WAS ON A INCLINE THE VEHICLE WOULD LEAK FLUID FROM UNDERNEATH THE VEHICLE. THE CONSUMER CONTACTED A DEALER FOR AN APPOINTMENT. THE MECHANIC INFORMED THE CONSUMER THAT THE PRESSURE AND RETURN LINE HOSE NEEDED REPLACEMENT. *JB THE LEAK WAS FROM THE POWER STEERING PRESSURE HOSE WHICH HAD SPLIT. THE VEHICLE CHECK ENGINE LIGHT ILLUMINATED ON THE DASH. *NM
Dec 21, 2004
INTERIOR LIGHTING
2 complaints
WHEN TURNING ON THE HEADLIGHTS INTERIOR LIGHTING ON THE DASHBOARD DIM, MAKING IT DIFFICULT TO READ THE SPEEDOMETER AND OTHER CONTROLS. THE CONSUMER SUGGESTS THAT THERE SHOULD BE A SWITCH TO CONTROL THE BRIGHTNESS OF THE LIGHTS ON THE DASHBOARD. *AK *SC
Feb 26, 2004
CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH THE SERVICE STABILITY LIGHT THAT COMES ON THE PANEL. MANUFACTURER WAS CONTACTED, AND STATED THAT THERE WAS NOTHING THEY COULD DO ABOUT THAT. *AK
Jul 24, 2003
SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM
2 complaints
DATE OF PICKUP OF CAR SERICE ANTI-SYSTEM CAN ON SYSTEMS WOULD NOT WORK, CAME BACK FOR CAR NEXT DAY DROVE CAR A FEW DAYS, CAR SAT FOR 4 DAYS WENT TO DRIVE CAR, IT WAS COMPLETLY DEAD, HAD TO BE TOWED TO DEALERSHIP. REPLACED BATTERY 2 TIMES NOW AFTER HAPPENING SERVAL TIMES, ALSO REPLACED 2 MODULES. THIS CAR HAS BEEN IN 5 TIMES + 1 TIME AGAIN COULD NOT PICK UP BECAUSE IT ACTED UP AGAIN, AFTER SERVICE THOUGHT IT WAS FIXED. NOW THE SECURITY LIGHT HAS GONE ON AGAIN, AND STAYED ON FOR 1HR TILL I REACHED MY DESTINATION. THIS LIGHT WOULD ALWAY COME ON AND STAY ON WITH THE SERVICE ANTI- THEFT READING AT THE PREVIOUS TIMES. I DO NOT FEEL SAVE DRIVING THIS CAR. I WILL NOT DRIVE THIS CAR OUT OF TOWN, I FEEL AT ANYTIME I COULD BE STRANDED FROM IT NOT STARING. THIS CAR IS A LEMON
Oct 13, 2000
DATE OF PICKUP OF CAR SERICE ANTI-SYSTEM CAN ON SYSTEMS WOULD NOT WORK, CAME BACK FOR CAR NEXT DAY DROVE CAR A FEW DAYS, CAR SAT FOR 4 DAYS WENT TO DRIVE CAR, IT WAS COMPLETLY DEAD, HAD TO BE TOWED TO DEALERSHIP. REPLACED BATTERY 2 TIMES NOW AFTER HAPPENING SERVAL TIMES, ALSO REPLACED 2 MODULES. THIS CAR HAS BEEN IN 5 TIMES + 1 TIME AGAIN COULD NOT PICK UP BECAUSE IT ACTED UP AGAIN, AFTER SERVICE THOUGHT IT WAS FIXED. NOW THE SECURITY LIGHT HAS GONE ON AGAIN, AND STAYED ON FOR 1HR TILL I REACHED MY DESTINATION. THIS LIGHT WOULD ALWAY COME ON AND STAY ON WITH THE SERVICE ANTI- THEFT READING AT THE PREVIOUS TIMES. I DO NOT FEEL SAVE DRIVING THIS CAR. I WILL NOT DRIVE THIS CAR OUT OF TOWN, I FEEL AT ANYTIME I COULD BE STRANDED FROM IT NOT STARING. THIS CAR IS A LEMON. *AK
Oct 13, 2000
FUEL/PROPULSION SYSTEM
1 complaint
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING OR PARKED, THERE WAS OIL LEAKING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS INFORMED THAT IT WAS A KNOWN FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 93,000.
Oct 28, 2015
STEERING,AIR BAGS,SERVICE BRAKES
1 complaint
MY COMPLAINT IS ABOUT THE REMEDY FOR RECALL #14V355.THE JULY 2, 2014 LETTER TO [XXX] RE:NHTSA NOTIFICATION CAMPAIGN NO. 14V-355 FROM [XXX] , GM, STATES ON PAGE 3 THAT "THE TORQUE PERFORMANCE OF THE IGNITION SYSTEM MAY BE INSUFFICIENT TO RESIST ENERGY GENERATED WHEN THE VEHICLE GOES OFF ROAD OR EXPERIENCES SOME OTHER JARRING EVENT". THIS IS THE SAME IGNITION SWITCH THAT GM HID FROM THE PUBLIC FOR YEARS WHICH RESULTED IN 196 CLAIMS FOR DEATH, 116 CATASTROPHIC INJURIES AND 1,460 OTHER INJURIES. INSTEAD OF REPLACING THE FAULTY IGNITION SWITCH FOR THE RECALL, YOUR ORGANIZATION IS ALLOWING GM TO BLOCK THE KEY FROM BEING PLACED ON A KEY RING WITH HOUSE KEYS, THE REMOTE FOB THAT COMES WITH THE VEHICLE TO OPERATE DOOR LOCKS, SEAT POSITIONING, TRUNK RELEASE AND PANIC ALARM. AND THE GM PROVIDED CADILLAC MEDALLION THAT IS USED TO RETURN THE KEY TO ME IF IT BECOMES LOST. MOST PEOPLE NEED TO KEEP HOUSE KEYS ON THE CAR KEY RING, AND THE FOB IS INTEGRAL TO USING THE VEHICLE. THE RECALL FIX BEING ALLOWED BY YOUR AGENCY IS DANGEROUS AND WRONG. SUBSEQUENT OWNERS OF THE VEHICLES WILL NOT KNOW ABOUT THE RECALL AND POP THE LITTLE PIECE OF PLASTIC OUT OF THE KEY HOLE AND ATTACH ALL OF THEIR KEYS ON ONE KEY RING. FOR CURRENT OWNERS, THIS TAKES AWAY ONE OF THE FUNCTIONS OF THE VEHICLE, THE FOB USAGE AND MAKES LIFE MORE DIFFICULT HAVING TO KEEP TRACK OF A SINGLE CAR KEY AND THEIR KEY RING WITH ESSENTIAL KEYS ON IT. ACCORDING TO THE WASHINGTON POST, GM KNEW ABOUT THE DEFECT AND CHANGED THE IGNITION SWITCH PART IN NEWER VEHICLES USING THE SAME PART NUMBER TO AVOID A RECALL AS PEOPLE WERE INJURED AND DIED. GM'S FIX LEAVES MY CAR WITH ITS DEFECTIVE IGNITION SWITCH WHICH IS STILL SUBJECT TO CATASTROPHIC FAILURE. WHO ARE YOU PROTECTING? GM? NOT ME AND I AM TERRIFIED. I WANT MY IGNITION SWITCH REPLACED WITH ONE THAT IS PROPERLY DESIGNED AND MANUFACTURED FOR THE SAFE USE OF MY VEHICLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Nov 05, 2014
AIR BAGS,VEHICLE SPEED CONTROL
1 complaint
TL* THE CONTACT OWNED A 2000 CADILLAC DEVILLE. WHILE ATTEMPTING TO BRAKE FOR A STOP SIGN, THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS DESTROYED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 108,000.
Oct 14, 2014
POWER TRAIN,SERVICE BRAKES
1 complaint
TL* THE CONTACT INDICATED THAT THE DRIVER OWNED A 2000 CADILLAC DEVILLE. THE DRIVER WAS INVOLVED IN A FATAL CRASH. THE VEHICLE WAS DIFFICULT TO STOP AND THE BRAKES FAILED ON SEVERAL OCCASIONS. THE VEHICLE WOULD ALSO JERK VIOLENTLY WHILE TRAVELING AT ANY SPEED. THE CONTACT STATED THAT THE DRIVER HAD THE VEHICLE ROUTINELY REPAIRED BY AN AUTHORIZED DEALER. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE JERKED VIOLENTLY AND THE DRIVER LOST CONTROL. THE BRAKES FAILED TO STOP THE VEHICLE UPON APPLYING THE BRAKE PEDAL. THE DRIVER CRASHED THE VEHICLE INTO A TREE. THE VEHICLE WAS DESTROYED. THE CONTACT SUSTAINED MAJOR HEAD AND BODILY INJURIES THAT REQUIRED MEDICAL ATTENTION. THE DRIVER SUCCUMBED TO THE INJURIES SEVERAL DAYS LATER. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
Aug 25, 2014
STEERING,ELECTRICAL SYSTEM,AIR BAGS,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT STATED THAT THE WOULD HESITATE TO START. ALSO, THE CONTACT STATED THAT THE STEERING COLUMN PANEL WAS DETACHING AND STEERING WHEEL WAS WARPED. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. AIR BAGS FAILED. UPDATED 12/09/14*LJ UPDATED 08/28/2017*CT
Aug 22, 2014
ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, HE HEARD A LOUD RUMBLING NOISE AS THE STABILITY SERVICE LIGHT ILLUMINATED AND THE VEHICLE BECAME DIFFICULT TO STEER. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE YAW SENOR WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS RETURNED TO A DEALER AND THE STEERING WHEEL POSITION SENSOR WAS REPLACED BUT THE FAILURE RECURRED. THE DEALER THEN REPLACED THE WIRING HARNESS BUT TO NO AVAIL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 95,000 AND THE CURRENT MILEAGE WAS 101,000.
Aug 14, 2013
STRUCTURE,SERVICE BRAKES
1 complaint
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT WAS DRIVING 25 MPH WHEN SHE APPLIED THE BRAKES AND THE BRAKE PEDAL WAS DEPRESSED INTO THE FLOOR BOARD ABNORMALLY. IN ADDITION, THERE WAS AN ABNORMAL INCREASE IN STOPPING DISTANCE AND TIME. UPON INSPECTION OF THE VEHICLE, THE CONTACT DISCOVERED A BRAKE FLUID LEAK UNDER THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS WHERE IT WAS DETERMINED THAT THE BRAKE LINE WAS RUSTED THOROUGHLY. THE CONTACT ALSO STATED THAT THE REAR DOORS WERE NOT ABLE TO BE OPENED FROM THE INTERIOR OF THE VEHICLE. THE FAILURE AND THE CURRENT MILEAGES WERE 85,000.
May 22, 2012
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
1 complaint
DRIVING INTO MY DRIVE WAY I NOTICED THAT MY CAR PULLED IN VERY FAST. NORMALLY, I IDLE IN MY CAR INTO THE DRIVE WAY, THIS TIME IT WAS MUCH FASTER AND THE ENGINE WAS VERY ACCELERATED. I PARKED THE VEHICLE AND THE ENGINE WAS ACCELERATED UP TO 1850RPM. I PRESSED THE GAS PEDAL TO FREE UP THE THROTTLE, IT MADE IS WORST. THE VEHICLE RPM INCREASED UP TO 2835 RPM AND STAYED STUCK AT 2835 RPM. AFTER 10 TO 15 SECONDS THE RPM SLOWLY DROPPED DOWN TO 1500 RPM AND STAYED AT THESE REVOLUTION. I HAD TO TURN OFF THE VEHICLE. IT'S NORMAL IDLE RPM ARE 675-700RPM. THIS IS A SAFETY HAZARD FOR SOME ONE THAT DOES NOT KNOW WHAT TO DO WHEN DRIVING AT A BUSY HIGHWAY OR REGULAR CITY STREETS. *TR
Jan 23, 2012
ELECTRICAL SYSTEM,VISIBILITY
1 complaint
WINDOW IN FRONT DOOR AND OTHER DOORS JUMP OFF TRACK AND DROP DOWN. IF HALE STORM, OR HEAVY RAIN THIS COULD IMPAIR DRIVERS ABILITY TO OPERATE SAFELY. CADILLAC HAS MANY COMPLAINTS DUE TO THIS AFTER I INVESTIGATED IT. I HAVE 2 DOORS AT PRESENT WITH WINDOWS BROKE. PLEASE ADVISE WHAT I CAN DO AND EXPECT GMC TO DO. *TR
Oct 27, 2010
SERVICE BRAKES, HYDRAULIC,VISIBILITY,VEHICLE SPEED CONTROL
1 complaint
TL*THE CONTACT OWNS A 2000 CADILLAC DEVILLE. WHEN THE CONTACT REMOVES HIS FOOT FROM THE ACCELERATOR PEDAL, THE VEHICLE CONTINUES TO ACCELERATE ON ITS OWN. THE FAILURE ALSO OCCURS WHEN IDLING AT A RED LIGHT OR STOP SIGN. THE ABS TRACTION LIGHT ILLUMINATES. THE VEHICLE HAS BEEN INSPECTED BY A MECHANIC. IN ADDITION, THREE OF THE WINDOW REGULATORS FAILED WITHIN A WEEK OF EACH OTHER. CURRENTLY, ALL FOUR WINDOWS FAIL TO GO UP AND DOWN PROPERLY. THE CURRENT MILEAGE WAS 88,627 AND FAILURE MILEAGE WAS 70,000. REMAILED 11/14/08. *LJ
Sep 19, 2008
STEERING,AIR BAGS
1 complaint
TL*- THE CONTACT STATED THAT ON 08/26/05 HE TOOK THE VEHICLE TO A DEALERSHIP BECAUSE THE AIR BAG LIGHT KEPT GOING ON AND OFF. THE CONTACT STATED THAT THE DEALERSHIP REPAIRED LOOSE WIRES UNDER SEAT. ON 11/18/05 THE AIR BAG LIGHT STARTED GOING ON AND OFF AGAIN. THE CONTACT TOOK VEHICLE TO DEALERSHIP AGAIN ,AND THEY REPAIRED THE SAME WIRING. THE CONTACT STATED THAT AGAIN IN 12/05 THE DEALERSHIP SERVICED THE AIR BAG CIRCUIT, AND FOUND AN OPEN CIRCUIT TO THE HARNESS. ALSO, THE DEALERSHIP HAD TO REMOVE AND REPLACE DRIVER SEAT SIDE INFLATER MODULE TO REPLACE THE WIRING HARNESS. THE CONTACT STATED THAT HEWAS NOW WAITING FOR THE VEHICLE TO BE REPAIRED AGAIN THIS TIME FOR THE AIR BAG ON THE DRIVER SIDE DOOR. THE DEALERSHIP STATED THAT THE MODULE NEEDED TO BE REPLACED AGAIN. THE CONTACT STATED THAT THISWAS A CONTINUING FAILURE WITH THE AIR BAGS . *AK THE STEERING WAS NOISY. THE STEERING ACTUATOR WAS REPLACED. UPDATED 01/29/07. *JB
Jan 09, 2007
VISIBILITY,STRUCTURE
1 complaint
DT*: THE CONTACT STATED WHILE TRAVELING VARIOUS SPEEDS OR WHILE STATIONARY, THE EXTERIOR SIDE VIEW MIRRORS AND FRONT ROOF PILLARS OBSTRUCTED THE VIEW AND CREATED BLIND SPOTS TO THE FRONT SIDES OF THE VEHICLE. THE CONTACT ALSO MENTIONED THAT THERE WERE OTHER MODELS WHICH HAD THE SIDE MIRRORS ATTACHED TO THE DOOR, INSTEAD OF THE WINDOW PILLAR. THE CONTACT HAD NOTICED MANY NEWER MODEL VEHICLES, SUCH AS THE NISSAN VERSA AND MINI COOPER BEING MANUFACTURED THIS WAY. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. UPDATED 12/18/06. *JB
Nov 24, 2006
STEERING,POWER TRAIN
1 complaint
DT: THE CONTACT STATED OVER THE PAST FIVE YEARS THE TIE RODS HAVE SPLIT IN HALF ON FOUR SEPARATE OCCASIONS. THIS HAS OCCURRED WITHIN 65,000 MILES ON THE VEHICLE. THE DEALERSHIP REPLACED THE TIE RODS AFTER EACH FAILURE. THE DEALERSHIP DETERMINED THE TRANSMISSION NEEDED TO BE REBUILT SO THE VEHICLE WAS SENT TO A TRANSMISSION SHOP TO HAVE THE REPAIRS PERFORMED. THE MANUFACTURER HAS BEEN ALERTED AND EXPLAINED TO THE CONTACT THIS WAS A COMMON FAILURE FOR THIS VEHICLE. *NM
Feb 10, 2006
PARKING BRAKE
1 complaint
PARKING BRAKE DOES NOT AUTOMATICALLY RELEASE WHEN CAR IS PUT INTO DRIVE. OCCURS ABOUT 95% OF THE TIME AND IT IS NECESSARY TO RELEASE MANUALLY. WHEN USING THE MANUAL RELEASE, THE PARKING BRAKE PEDAL COMES UP FAST AND INJURES HAND. HAD THE BRAKE RATCHET ASSEMBLY REPLACED ONCE BY DEALER. SIX MONTH LATER, THE PROBLEM IS BACK. *JB
Aug 30, 2005
EQUIPMENT
1 complaint
JACKING UP A 2000 CADILLAC DEVILLE AND THE VERY FLIMSY JACK FAILED AND THE CAR COME DOWN WITH MY ARM BETWEEN THE WHEEL WELL AND THE TIRE AS I REPLACED THE FLAT TIRE. DEFECTIVE DESIGN OF JACK SIMPLY TO SAVE MONEY ON A PART RARELY USED. *JB
Aug 27, 2005
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,STRUCTURE
1 complaint
THE VEHICLE STALLED INTERMITTENTLY. THE BRAKES FAILED, AND THE VEHICLE WAS INVOLVED IN TWO FRONT END COLLISIONS. *AK THERE WAS A FUNNY NOISE IN THE ENGINE AT IDLE SPEED. THE ENGINE WOULD LOSE POWER AND STALL. THE SERVICE MANAGER SUGGESTED THAT THERE WERE PROBLEMS WITH THE 2000-2004 MODEL WITH THIS SAME PROBLEM. THE FRONT BRAKE LININGS WERE WORN, THE DASH PAD WAS PEELING AT THE LEADING EDGE NEAR THE DEFROST EDGE NEAR THE DEFROST GRILLE DUE TO DELAMINATION AND THE COIN HOLDER HOUSING HAD COME APART AND SPLIT AT THE SEAM. *SC THE CRANKSHAFT POSITION SENSOR WAS REPLACED. *JB
May 31, 2005
VISIBILITY,SEATS
1 complaint
FRONT AUTOMATIC WINDOWS BOTH QUIT AT ONE TIME, HEATED SEAT QUITS, SENSOR. *NM
Jan 15, 2005
SEATS
1 complaint
DRIVER'S SIDE SEAT HEATER IGNITED AND BURNED THROUGH SEATING MATERIAL. *JB
Dec 22, 2004
EXTERIOR LIGHTING
1 complaint
CRACKED TAIL LIGHT ASSEMBLY FILLED WITH WATER AND SHORTED OUT ALL ELECTRICAL SIGNALS. *AK
Nov 16, 2004
STEERING,SERVICE BRAKES, HYDRAULIC
1 complaint
DEALERSHIP RESURFACED THE FRONTS ROTORS AND REPLACED THE PADS AT 30,000 MILES, AT 50,000 MILES FRONT ROTORS WERE RESURFACED AND THE PADS WERE REPLACED AGAIN. AT 60,000 MILES THE FRONT ROTOR WERE RESURFACED FOR A THIRD TIME. ALSO, HAD A TIE ROD PROBLEM. *AK THE MANUFACTURER INDICATED THAT HE BRAKE WERE WEARING NORMALLY AND NEEDED TO BE REPLACED EVERY 25000 TO 30000 MILES. THE CONSUMER NOW HAS NO CONFIDENCE IN THE DEALER AND REFUSES TO ALLOW THEM TO WORK ON THE VEHICLE FOR ANYTHING OTHER THAN WARRANTY WORK. *NM
Aug 20, 2004
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,VISIBILITY,SEATS
1 complaint
WHILE DRIVING AT 62 MPH VEHICLE STALLED. THIS CAUSED LOSS OF STEERING AND BRAKES. CONSUMER TOOK THE VEHICLE O THE DEALERSHIP SEVERAL TIMES OVER THE COURSE OF A YEAR. THE DEALER REPLACED DIFFERENT PARTS YET THE PROBLEM RECURRED. *AK THE COOLANT LEVEL LIGHT HAD A POOR CONNECTION WHICH CAUSED THE THEN IT IS MOIST OR DAMP OUTSIDE THE VEHICLE SPUTTERS AND STALLS. COOLANT LIGHT TO ILLUMINATE. SOMETIMES THE DOOR LOCKS WOULD UNLOCK ONCE THE VEHICLE WAS PLACED IN PARK, SOMETIMES THEY DIDN'T. THE VEHICLES HEATED SEAT SHUT OFF AFTER ABOUT FIVE MINUTES OR SOMETIMES THEY DIDN'T WORK AT ALL. THE INFORMATION CENTER WOULD RESET ITSELF SOMETIMES. THE DEALER REPLACED THE INSTRUMENT PANEL CLUSTER. THE EXTERIOR DRIVER'S SIDE MIRROR WAS CLOUDY WHICH CAUSED POOR VISIBILITY. THE DEALER REPLACED THE ENTIRE MIRROR. *NM
Jul 27, 2004
STEERING,SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,POWER TRAIN,AIR BAGS
1 complaint
WHILE DRIVING AT 70 MPH, THE VEHICLE CAME TO A COMPLETE STOP ON THE HIGHWAY. WHEN THIS HAPPENED CONSUMER LOST POWER STEERING, POWER BRAKES , AND THE TRANSMISSION WENT HAYWIRE. DEALER INFORMED THE CONSUMER THAT THE CRANK SHAFT POSITION SENSOR WAS THE PROBLEM, AND HAD BEEN REPLACED THREE TIMES. *AK THE SENSORS WERE REPLACED 6 TIMES. ALSO, KNEE BOLSTER BELOW STEERING WHEEL FEEL ONTO CONSUMER'S LEGS. CONSUMER FOUND PLASTIC CLIPS THAT HOLD KNEE BOLSTER. TECHNICIAN INSTALLED NEW KNEE BOLSTER. *LA
Mar 02, 2004
ELECTRONIC STABILITY CONTROL
1 complaint
STEERING SENCER FOR STIBILITY RIDE SYSTEM IS INTERMITIANT, BARKES ARE APPLIED IN TURNS TO THE RIGHT AT ANY SPEED.
Sep 23, 2003
ELECTRICAL SYSTEM,EQUIPMENT
1 complaint
THE VEHICLE'S WIRING IN THE TRANSMISSION BURNED UP. *MR THE CONSUMER ALSO INQUIRED ABOUT THE RADIOS BAD RECEPTION CLEARING UP WHEN THE TURN SIGNALS WERE ACTIVATED. IN ADDITION, THE CONSUMER WANTED TO WAS THERE ANY WIRING DEFECTS WITH THE VEHICLE. *PH *SC
Sep 23, 2003
STEERING,ENGINE AND ENGINE COOLING,EQUIPMENT
1 complaint
MOTOR MOUNT BROKE, WHICH CAUSED THE ENGINE TO MOVE AND RUPTURE THE AIR CONDITIONING SYSTEM. *AK LEFT STEERING TIE ROD WAS WORN ALMOST TO A POINT OF FAILURE. CADILLAC FELT THE CONSUMER WAS ENTITLED TO REIMBURSEMENT, SO THEY SENT HIM A CHECK FOR $585.65 TO OFFSET TO SOME DEGREE THE FAILURE CAUSED. *PH *JB
Sep 12, 2003
ENGINE AND ENGINE COOLING,SEATS
1 complaint
NAR 05/06/2003 MR THE A AND B CRANK SENSORS HAVE BEEN REPLACED FOUR TIMES, AND THE HEATED SEATS HAS NOT WORKED CONSISTENTLY. *CB
May 06, 2003
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,POWER TRAIN,STRUCTURE
1 complaint
WHEN THE BRAKES WERE APPLIED, THE VEHICLE VIBRATED. ALSO REPLACED MASS AIR FLOW DUE TO INTERMITTENT ENGINE ROUGH IDLE/TRANSMISSION: CONTROL PMODULE, PCM FAILURE/ RADIATOR/ WATER PUMP/SERPENTINE BELT/ ENGINE CRANKSHAFT/REFLECTOR MISSING ON DRIVER'S DOOR AND WAS REPLACED, AND REAR ARM REST HOLDER BECAME LOOSE. ENGINE CHECK LIGHT CONSTANTLY CAME ON. *AK
Apr 10, 2003
SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES, AIR,AIR BAGS
1 complaint
VEHICLE WAS INVOLVED IN A FRONTAL COLLISION WITH ANOTHER VEHICLE, SPEED OF IMPACT WAS UNDETERMINED AT THAT TIME, AND BOTH AIR BAGS DID NOT DEPLOY. DEALER AND MANUFACTURER WERE NOT NOTIFIED AT THIS TIME. *AK CONSUMER ALSO STATED THAT THERE IS A POSSIBILITY OF FAULTY BRAKES BECAUSE ONE SIDE LOCKED WHICH WERE PREVIOUSLY REPAIRED BY DEALER UNDER WARRANTY, THERE WERE 2 INJURIES. *SCC
Jun 18, 2002
STEERING,SUSPENSION,SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,POWER TRAIN,EXTERIOR LIGHTING,VISIBILITY,SEAT BELTS,STRUCTURE,VEHICLE SPEED CONTROL,SEATS,EQUIPMENT
1 complaint
CONSUMER WAS TRAVELING ON THE HIGHWAY AND SUDDENLEY VEHICLE ACCELERATED AND TOOK OFF IN TRAFFIC, CONSUMER HAD BOTH FEET ON THE BRAKES, THE VEHICLE DID NOT RESPOND APPROPRIATELY FOR BRAKES, VEHICLE WAS OUT OF CONTROL. *AK CONSUMER STATES THAT THE DRIVERS SEAT HEATER IS INOPERATIVE, DRIVER AND PASSENGER FRONT SEAT BELT BUCKLES WERE OUT OF POSITION, AND THE PASSENGER SIDE PLASTIC RETAINER WAS BROKE, WHILE PULLING INTO A PARKING SPACE CONSUMER LOST ALL POWER STEERING, DEALER REPLACED RACK AND PINION, ENGINE IS MAKING A KNOCKING NOISE, WHILE ACCELERATING VEHICLE STARTED IN THIRD GEAR, WHICH THE GEARS SEEM TO LOCK UP INTERNALLY, VEHICLE STARTS VIBRATING AT APPROXIMATELY 50 MPH, THE RIGHT CENTER DASH A/C VENT CLOSES BY IT SELF, THE NIGHT VISION LENS IS CRACKED AND THE CONSOLE HOLDER AND LATCH BROKE.*YD
Dec 20, 2001
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
1 complaint
INTEERMITTENTLY AT 60MPH VEHICLE WILL STALL OUT AND DIE. MOST TIMES VEHICLE WILL START UP IMMEDIATELY AFTER. DEALER HAS REPLACED MAIN CONSOLE 3 TIMES, AND ABS BRAKES. BUT, PROBLEM HAS NOT BEEN CORRECTED. MANUFACTURER HAS BEEN NOTIFIED.*AK
Jun 12, 2001
ENGINE AND ENGINE COOLING,POWER TRAIN,SEATS
1 complaint
ENGINE HAS FAILED 3 TIMES AT HIGH OR LOW SPEEDS WITHOUT WARNING, CAUSING LOSS OF POWER STEERING AND BRAKES. *AK THE ENGINE STALLED DUE TO CRANK SHAFT SENSORS FAILURE. THE VEHICLE STALLED OUT AGAIN BECAUSE PCM NEEDED UPDATING. DRIVER SEAT LUMBAR UNIT SENSOR CIRCUIT MALFUNCTIONED. *YH
May 14, 2001
ENGINE AND ENGINE COOLING,UNKNOWN OR OTHER
1 complaint
ON THREE OCCASIONS ENGINE CHARGING SYSTEM LIGHT WOULD COME ON, AND ENGINE WOULD STALL WHILE VEHICLE WAS IN OPERATION. DEALERSHIP COULD NOT DUPLICATE DEFECT, BUT HAVE REPLACED CRANKSHAFT POSITION SENSOR, AND RETESTED SYSTEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
Apr 26, 2001
Frequently Asked Questions
How many problems does the 2000 CADILLAC Deville have?
The 2000 CADILLAC Deville currently has 248 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2000 CADILLAC Deville?
The most common problems reported for the 2000 CADILLAC Deville are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2000 CADILLAC Deville problem data come from?
All problem and complaint data for the 2000 CADILLAC Deville comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
Other Years - CADILLAC Deville
2005 Problems
2004 Problems
2003 Problems
2002 Problems
2001 Problems
1999 Problems
1998 Problems
1997 Problems
1996 Problems
1995 Problems
1994 Problems
1993 Problems
1992 Problems
1991 Problems
1990 Problems
Other CADILLAC Models
60 Special
Allante
Armored Vehicle
ATS
Brougham
Catera
Celestiq
Cimarron
Commercial Chassis
CT4
CT5
CT6
Similar Brands
ST
3,555 models
RS
3,484 models
NC
2,822 models
ND
2,385 models
Z
1,951 models
MOTO
1,583 models
NU
1,189 models
RC
1,122 models