2003 CADILLAC Deville Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
147
Complaints Reported
Complaints by Component
ELECTRICAL SYSTEM
29 complaints
The contact owns a 2003 Cadillac DeVille. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The power steering was inoperable. In addition, the contact stated that the message that the key was not detected was displayed. The contact stated that the vehicle was recently serviced at the dealer under Manufacturer Recall Number: N140299. The contact stated that the failure had occurred before receiving the recall repair notification. The failure reoccurred after the recall repair was completed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 200,000.
Mar 12, 2024
IGNITION RECALL: ON 12 MARCH 2015 I TOOK MY 2003 CADILLAC DEVILLE INTO VALLEY CADILLAC ROCHESTER, NY AS PART OF THE GM IGNITION RECALL. PRIOR TO THAT MY VEHICLE WOULD JUST SHUT DOWN FOR NO REASON. AFTER HAVING MY VEHICLE SERVICED, I HIT A POT HOLE ON THE CITY STREET AND MY VEHICLE STOPPED RUNNING. LAST WEEK I WAS TURNING A CORNER AFTER COMING OFF THE FREEWAY OFF RAMP TURNING ON TO A CITY STREET AND MY VEHICLE STOPPED AGAIN AND EVERYTHING LOCKED UP. THE RECALL FIX DID NOT REPAIR MY VEHICLE. I AM CALLING VALLEY CADILLAC FIRST THING MONDAY TO GET IT SERVICED AGAIN.
Jan 17, 2016
MY CAR TURNS OFF WHILE DRIVING. NO POWER FOR BRAKES, STEERING OR LIGHTS. I HAD RECALL FOR KEY ROTATION COMPLETED LAST WEEK BUT MY CAR TURNED OFF LAST NIGHT WHILE DOING 70 ON INTERSTATE. THE MOSSY OF PICAYUNE DEALERSHIP STATES THAT THE RECALL MAY NOT BE THE CAUSE BUT FROM WHAT I READ BEFORE TAKING CAR IN...THE PROBLEM WITH KEY ROTATION CAUSES CAR TO TURN OFF WITHOUT WARNING. I CONSIDER THIS A LIFE THREATENING PROBLEM AND NEED TO KNOW HOW TO PROCEED TO PREVENT BODILY HARM TO MYSELF AND POSSIBLY OTHERS. THE CAR HAD BEEN TURNING OFF PRIOR TO THE RECALL.
Dec 08, 2015
2003 CADILLAC DEVILLE. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL PARTS INSTALLATION ISSUES. *SMD THE CONSUMER WOULD LIKE TO HAVE THE PART SENT TO HER, IN ORDER FOR HER MECHANIC TO INSTALL THE PART. THE CONSUMER STATED SHE LIVES A LONG WAY FROM THE NEAREST GM DEALER. *JB
Apr 27, 2015
TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Mar 02, 2015
+ 24 more complaints for this component
AIR BAGS
13 complaints
BACK ON JULY 16TH 2019, I WAS STOPPED AT A STOP SIGN ABOUT TO GET A ON THE MAIN ROAD. WHEN I WAS REAR ENDED IN MY 03 CADILLAC DEVILLE. AIRBAGS NEVER DEPLOYED, CAUSING THE PASSENGER TO HAVING WHIPLASH/NERVE DAMAGE. AS PER MYSELF, NOW I HAVE LOWER BACK ISSUES.
Jan 27, 2020
THE AIR BAG LIGHT COME ON IN DISPLAY OFTEN AND STAY ON FOR DAYS IT MIGHT BE OFF A TIME AND IT COME BACK ON AND REMAIN ON
Mar 28, 2017
AIR BAG LIGHT IS STAYING ON
Feb 18, 2016
FRONT END COLLISION AT 42 MPH THAT CAUSED HEAVY FRONT END DAMAGE AND THE AIR BAG FAILED TO DEPLOY. MY VEHICLE WAS IN MOTION WHEN THE SMALL PICKUP IN FRONT STOPPED SHORT CAUSING IMPACT.
Oct 05, 2015
TL* THE CONTACT OWNED A 2003 CADILLAC DEVILLE. WHILE DRIVING APPROXIMATELY 30 MPH AND APPROACHING A STOP LIGHT, THE BRAKE PEDAL WAS APPLIED, BUT THE CONTACT'S FOOT SLIPPED. AS A RESULT, THE CONTACT CRASHED INTO THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT AND THE PASSENGER SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.
Jul 15, 2015
+ 8 more complaints for this component
POWER TRAIN
7 complaints
TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. WHILE INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT TRANSMISSION FLUID WAS LEAKING. A PRIVATE MECHANIC STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED AND REPAIRED THE VEHICLE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 65,000.
Aug 18, 2014
2003 CADILLAC SEDAN DEVILLE. CONSUMER WRITES IN REGARDS TO TRANSMISSION PROBLEMS. *SMD THE CONSUMER STATED THE ENGINE LIGHT ILLUMINATED. A DIAGNOSTIC TEST REVEALED, THE PORT CONVERTER CONTROL SOLENOID WAS STICKING. UPDATED 01/15/13
Jan 02, 2013
2003 DEVILLE 83K MILES TAKEN FOR EMISSION TEST WILL NOT PAST UNTIL CODE PO741 IS FIX. PO741 TORQUE CONVERTER CLUTCH EXCESSIVE SLIP TRANSAXLE COST $2000 TO $4500 TO REPAIR BUT IS NOT AN EMISSION PART. *TR
Mar 15, 2011
SERVICE ENGINE SOON LIGHT COMES ON FREQUENTLY.....I HAD VEHICLE CHECKED A SEVERAL AUTO SHOPS AND RECEIVED THE DIAGNOSIS THAT MY TORQUE CONVERTER WAS POSSIBLY SLIPPING. I WAS QUOTED BETWEEN $900 TO $ 2100 TO REPAIR. I STATED FOR THIS PRICE I COULD REALLY JUST BUY A REMANUFACTERED TRANSMISSION. THIS IS RIDICULOUS, THERE HAS TO BE A RECALL MESSAGE OUT THERE TO HELP FELLOW OWNERS. I HAVE SEEN THIS HAPPENING TO MANY OTHER OWNERS WHO IN TURN REFUSE TO GET THIS SERVICE AS IT CAN BE VERY COSTLY. *TR
Jun 10, 2010
THE SERVICE ENGINE LIGHT CAME ON IN MY 2003 V-8 CADILLAC DEVILLE, AT 82,000 MILES. DEALER DIAGNOSED TRANSMISSION PROBLEM; REPLACED TORQUE CONVERTER AND REWORKED LOWER VALVE BODY. DEALER CHARGED $2241 FOR REPAIRS. *TR
Jan 08, 2010
+ 2 more complaints for this component
UNKNOWN OR OTHER
6 complaints
2003 CADILLAC DEVILLE. CONSUMER WRITES REQUESTING INFORMATION FOR ANY SAFETY RECALLS ON THEIR VEHICLE. *LD *JS
Jun 10, 2019
I SEE THIS AFFECTS MANY YEARS AND MODELS. ITS THE SECURITY SYSTEM THINKING THE CAR IS BEING TAMPERED WITH AFTER A NEW BATTERY IS INSTALLED. THIS CAR WONT START AS MANY OTHERS. IT GETS JUICE TO THE FUEL PUMP LIGHTS AND DASH. JUMPED THE FUSE TO THE STARTER AND CAE TURNS OVER BUT WONT START. OT WILL LOCK YOU OUT. NO DEALERS OR MECHANICS KNOW WHAT THIS PROBLEM IS. SO WE HAVE NO CHOICE BUT TO JUNK THE CAR. THIS IS RIDICULOUS. I'M ONE PO'D CADILLAC OWNER!!!
Mar 27, 2019
GOT A FLAT TIRE. STOPPED ON A PAVED STREET AND PUT TIRE JACK UNDER FRONT RIGHT UNDERCARRIAGE AS INDICATED IT SHOULD BE PLACED. I RAISED THE JACK TO REMOVE THE FLAT AND THEN HAD TO RAISE IT MORE TO INSTALL THE TEMP SPARE TIRE. THE JACK COLLAPSED ON THE TEMP SPARE AND THE BODY OF THE CAR HIT THE PAVEMENT. I'M FORTUNATE I DID NOT HAVE A FOOT UNDER THE CAR OR THAT I WASN'T PUTTING THE TEMP SPARE ON THE WHEEL WHEN IT FELL DOWN. THE JACK HAS A GROVE THE FIT INTO THE CAR UNDERCARRIAGE AND IT WAS INSTALLED CORRECTLY BUT THE JACK COLLAPSED FROM THE WEIGHT OF THE CAR AS I RAISED THE JACK. I WAS ABOUT ONE INCH FROM GETTING THE TEMP SPARE ON THE WHEEL. I CONTACTED CADILLAC ON CHAT, REF# 8-4056609660, AND REQUESTED A FREE JACK REPLACEMENT. I WAS TOLD MY CAR WAS PURCHASED WITHOUT A JACK AS JACKS WERE OPTIONAL EQUIPMENT AND ORIGINAL OWNER DID NOT PURCHASE ONE. I FIND IT HARD TO BELIEVE THAT A 2003 $30,000 PLUS VEHICLE WAS BOUGHT WITH NO JACK FOR THE TEMP SPARE TIRE. I FEEL CADILLAC OWES ME FOR A NEW JACK AND PROBABLY FOR THE DAMAGE CAUSED WHEN THE CAR FELL AND HIT THE PAVEMENT WHEN THE JACK COLLAPSED. WHAT DO YOU SAY? DID 2003 NOT REQUIRE TIRE JACKS WITH NEW VEHICLE PURCHASES? I WOULD HAVE BEEN IN REAL BAD SHAPE IF THE LOCAL MAYOR HAD NOT HELPED ME GET THE CAR UP AND THE TEMP SPARE ON. DID I GET THE CADILLAC CHAT BUM BRUSHOFF? THANKS FOR YOUR HELP.
Apr 04, 2018
KEYS HAVE BEEN RECALLED. NHTSA RECALL #14V355. KEY ROTATION SAFETY RECALL HERE. DEALERS INSIST THAT I MUST BRING IN THE CAR TO GET THE 20 CENT KEY PART, ELSE GM WON'T PAY THEM. I DON'T HAVE A SPARE 2 HOURS. GM COULD EASILY SEND ME NEW KEYS OR THE 20 CENT PLASTIC PIECES THAT I COULD INSERT MYSELF. DEALERS I'VE SPOKEN WITH SAY THIS CHANGE IN THE CENTER OF GRAVITY FOR THE KEY RING ISN'T A COMPLETE SOLUTION, JUST A BAND-AID THAT WILL REDUCE THE INCIDENCE. PLEASE FORCE GM TO SEND REPLACEMENT KEYS OR JUSTIFY THE NEED TO FORCE OWNERS TO BRING IN THEIR CARS FOR A 20 CENT PLASTIC KEY MODIFICATION.
Nov 02, 2015
NHTSA CAMPAIGN NUMBER: 14V355000 GM IS MAKING A HALF-HEARTED "REPAIR" BY PLACING AN INSERT INTO THE KEY. I'VE FOUR TIMES REQUESTED THEY MAIL ME THE INSERTS. THEY REFUSE. I MUST BRING IN THE CAR SO THE DEALER CAN RECORD THE VIN OR THEY WON'T GET PAID. I CAN'T SPEND 2 HOURS TRAVELING TO A DEALERSHIP AND WAITING FOR THE KEY INSERTS. IT'S NOT A VEHICLE REPAIR AND GM DOESN'T NEED MY VEHICLE. JUST THE KEYS! I HAVE FOUR KEYS IN THE HANDS OF DIFFERENT FAMILY MEMBERS. GATHERING THEM AND MAKING A TRIP TO THE DEALERSHIP IS UNREASONABLE. NHTSA SHOULD REQUIRE GM TO MAIL INSERTS TO OWNERS TO PLACE INTO THE KEYS WHEN REQUESTED.
Oct 07, 2015
+ 1 more complaint for this component
ENGINE
6 complaints
TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. THE CONTACT STATED THAT THE SERVICE ENGINE LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE ARROWHEAD CADILLAC (8310 W BELL RD, GLENDALE, AZ 85308 (623) 455-6910) WHERE IT WAS INFORMED THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 79,000. THE VIN WAS NOT AVAILABLE. *TT VIN IS INVALID. *JB
Oct 30, 2018
MY ENGINE LEAKS OIL FROM THE SEALS. IT WAS ALWAYS DEALER MAINTAINED FOR REGULAR MAINTENANCE WITH LOW MILEAGE. IT STARTED 3 YEARS AGO. I NOTICED YOU RECALLED OTHER VEHICLES FOR THIS PROBLEM. MY ENGINE IS A V8. REGULAR OIL CHANGES ETC. IT CONTINUES TO LEAK. DEALER WANTS $2,500 TO FIX SEALS. THE WAY I DRIVE IT WITH LOW MILLAGE OF 60,000 MILES IT SHOULD NOT HAVE LEAKED. JUST READ ABOUT RECALL OF OTHER GM CARS ON 27 OCT. 2015.
Oct 27, 2015
AFTER TAKING OFF FROM A STOP SIGN, I DROVE UP OVER ABOUT 1 1/2 INCH VERTICAL RISE IN THE PAVEMENT (SMALL BUMP). THE ENGINE AND ELECTRICAL SYSTEMS SHUT DOWN. I LOST POWER STIRRING AND POWER BRAKES. I GOT STOPPED AND RESTARTED THE ENGINE. THIS OCCURRED ABOUT 3 DAYS AFTER I HAD TAKEN MY CAR TO THE GM DEALER FOR REPAIRS COVERED BY GM RECALL 14299, "UNINTENDED IGNITION KEY ROTATION". MY KEY DID NOT ROTATE. YESTERDAY APRIL 2, 2015 WHEN DRIVING 45 MPH ON A STATE HIGHWAY, THE ENGINE STOPPED AGAIN WITHOUT HITTING ANY BUMPS. I WAS ABLE TO COAST, PUT THE CAR IN NEUTRAL, AND RESTART THE ENGINE, BEFORE THE CAR BEHIND ME COULD HIT ME. THERE WAS NO SHOULDER TO PULL OFF.AGAIN THERE WAS NO KEY ROTATION. I CALLED MY GM DEALER AFTER THE FIRST OCCURRENCE AND WAS TOLD I WOULD HAVE TO PAY FOR A NEW IGNITION SWITCH OR WHAT EVER WAS CAUSING THE PROBLEM. THE RECALL ONLY REMOVED ALL OTHER KEYS FROM THE IGNITION KEY RING. THIS IS A VERY DANGEROUS DEFECT THAT GM NEEDS ANOTHER RECALL TO FIX THIS SUDDEN ENGINE AND ELECTRICAL SYSTEM SHUT DOWN BECAUSE IF THERE IS A CRASH THE AIR BAGS WILL NOT DEPLOY. ALSO LOST OF POWER STEERING AND POWER BRAKES MAKES CONTROL OF THE CAR VERY DIFFICULT. *TR
Apr 03, 2015
TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. WHILE DRIVING APPROXIMATELY 45 MPH, THE TEMPERATURE WARNING INDICATOR ILLUMINATED AND THE VEHICLE OVERHEATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THERE WAS A BLOWN HEAD GASKET, WHICH CAUSED INTERNAL DAMAGE TO THE ENGINE. THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.
Sep 30, 2014
TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE ENGINE STALLED WITHOUT WARNING. THE PROBLEM RECURRED MULTIPLE TIMES. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS WERE UNAVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Sep 04, 2014
+ 1 more complaint for this component
ENGINE AND ENGINE COOLING
6 complaints
TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SHUT OFF WITHOUT WARNING. THE CONTACT MENTIONED AT OTHER TIMES A WARNING LIGHT ILLUMINATED AND A MESSAGE DISPLAYED THAT FLUID WAS NEEDED IN THE RADIATOR. THE FLUID HAD TO BE CHANGED FREQUENTLY BETWEEN 600-800 MILES. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 7,000.
Sep 22, 2014
TL*THE CONTACT OWNS A 2003 CADILLAC DEVILLE. WHILE DRIVING 30MPH, THE VEHICLE STALLED AND THE CHECK ENGINE LIGHT CAME ON. THE CONTACT HAD DIFFICULTY DRIVING OUT OF THE MIDDLE LANE; HOWEVER, HE WAS ABLE TO RESTART THE VEHICLE. THE DIAGNOSIS WAS TO REPLACE THE CRANK SHAFT SENSOR AT HIS OWN EXPENSE OF $328. THE CONTACT DOESN'T WANT TO ASSUME THE REPAIR COST. THE CONTACT STATED THAT HE WILL NOTIFY THE MANUFACTURER FOR REIMBURSEMENT. THE FAILURE MILEAGE WAS 81,836.
Apr 23, 2009
I HAVE BEEN HAVING PROBLEMS WITH THIS VEHICLE FROM DAY ONE IF CHECKED CADLLIAC RECORDS, IT WILL INDICATE AS A BRAKES PROBLEM. 1 HAD 4 BRAKE JOBS DONE ON THE VEHICLE TO FIND OUT LATER THAT IT WAS NOT THE BRAKE, NOW THEY SAID IT WAS THE WHEEL BEARIING, WHICH SOUND THE SAME AS WHEN THEY TOLD ME BRAKES. THE VEHICLE FAILED INSPECTION IN DELAWARE BECAUSE OF THE EMMISSIONS SYSTEM ,AT THAT TIME THE VEHICLE WAS COVERED BY WARRANTY. I ASSUME CADILLAC FIXED THE PROBLEM TO FIND OUT LATER THEY NEVER REPLACED THE CATALYTIC CONVERTER. I HAVE HAD MANY CONVERSATIONS WITH CADILLAC WITH NO HELP, THEY GAVE ME A VOUCHER TOWARD A NEW VEHICLE WHICH WAS NOT GOING TO HELP ME WITH MY SITUATION . *AK BECAUSE NO ONE WANTS TO BUY A VEHICLE THAT HAS PROBLEMS FROM THE DOOR,PLEASE SOMEONE HELP ME TO GET MY PROBLEM RESOLVED, I'M TRYNG TO GET MY VEHICLE FIX , SO I CAN UPGRADE,
May 23, 2007
MY 2003 CADILLAC DEVILLE WITH 7200 MILES ON THE ODOMETER OVER THE PAST TWELVE MONTHS HAS EXPERIENCED INTERMITTENT DECELERATING ENGINE STALL. THIS CAR IS A CRASH WAITING TO HAPPEN, AS IT HAS STALLED OVER 30 TIMES. THIS CAR HAS HIGH ROLLING RESISTANCE, SO WHEN IT STALLS, IT COMES TO A SUDDEN STOP. THE DEALER SAYS HE CAN'T DUPLICATE THE STALL, AND THERE ARE NO COMPUTER ERROR CODES. I DON'T KNOW WHAT ELSE TO DO. GET RID OF THE CAR? IF I DON'T USE THE NEW CAR WARRANTY, THE DEALER WILL REPLACE PARTS IN AN ATTEMPT TO FIX THE PROBLEM. *NM
Jun 29, 2006
2003 CADILLAC DEVILLE ACT AS THOUGH IT IS GOING TO STALL OR RUN OUT OF GAS. *** NO ANSWER REQUIRED*** *TS THIS ISSUE HAD BEEN REPETATIVETHE DEALER WAS UNABLE TO CORRECT THE PROBLEM. *SC
Oct 25, 2005
+ 1 more complaint for this component
VISIBILITY
6 complaints
TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING, THE FRONT DRIVER SIDE WINDOW CAME DOWN ON ITS OWN. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE REGULATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED SEVERAL TIMES WITH THE OTHER WINDOWS. THE MANUFACTURER WAS NOTIFIED BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED ON ANY RECALLS. THE FAILURE MILEAGE WAS 40,000...UPDATED 01/04/13 *BF THE CONSUMER STATED THE WINDOW WAS REPLACED THREE TIMES. PRESENTLY, ONLY ONE WINDOW WORKS, WHICH IS THE FRONT PASSENGER SIDE. THE OTHER THREE ARE BEING HELD UP WITH A PIECE OF PAPER STUCK IN THE CORNER. UPDATED 01/09/13
Nov 30, 2012
TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. THE CONTACT STATED THAT THE POWER WINDOWS ARE INOPERATIVE. AS A CONSEQUENCE SHE IS UNABLE TO CONTROL THE OPERATION OF THE WINDOW DEVICES. THE VEHICLE WAS TAKEN TO THE DEALER AND A TECHNICIAN CONCLUDED THAT THE WINDOW REGULATORS NEEDED TO BE REPLACED AT AN EXPENSE OF $326.00 EACH. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 66,000.
Sep 17, 2009
REGULATORS IN 2 OF MY WINDOWS AT DIFFERENT TIMES IN MY 2003 CADILLAC DEVILLE. COST OVERY $600 EACH TIME. THE LAST TIME WAS 4/22/08. *TR
Feb 16, 2009
THE REAR WINDOW REGULATOR (PART 10393233) OF MY CADILLAC DEVILLE 2003 FAILED TO RAISE/LOWER WINDOW. THIS WINDOW WAS RARELY OPENED, SO THE PART SHOULD NOT HAVE WORN. THE PART WAS REPLACED BY A GM CADILLAC DEALER AT A COST OF $681.74 PLUS TAX. THE PART COST $483.74. *TR
Jan 22, 2009
WHEN ROLLING THE WINDOWS DOWN WINDOWS FALL OFF THE TRACK DRIVERS SIDE WINDOW FELL OFF TRACK, HAD TO HAVE TRACK REPLACED AND PIT PUT BACK ON THE TRACK, A MONTH LATER THE RIGHT BACK SIDE WINDOWS HAS FALLEN I WILL HAVE TO ATTEMPT TO GET THE WINDOW REPAIRED. *NM
Nov 14, 2006
+ 1 more complaint for this component
SERVICE BRAKES, HYDRAULIC
6 complaints
DT: THE VEHICLE IS A 2003 CADILLAC DEVILLE. THE BRAKE ROTORS WERE BAD AND THE STEERING WHEEL VIBRATED WHEN THE BRAKES WERE APPLIED. THE DEALERSHIP FOUND ALL FOUR ROTORS OUT OF ROUND. *JB *NM
Aug 24, 2005
BRAKE PEDAL GOES DOWN TO THE FLOOR. DEALER CHANGED THE MASTER CYLINDER, BUT BRAKE PEDAL STILL GOES DOWN TO THE FLOOR. *AK
May 20, 2004
2003 CADILLAC DEVILLE [XXX]. YOU CAN PUSH THE BRAKE PEDAL ALL THE WAY TO THE FLOOR AND GM SAYS THIS IS NORMAL. IT IS NOT ACCEPTABLE TO HAVE A CAR WHERE ONE CAN FORCE THE BRAKE PEDAL TO THE FLOOR. *AK UPDATED 07/30/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
May 18, 2004
WHILE DRIVING 10 MPH VEHICLE ACCELERATED, AND CONSUMER TRIED TO STOP THE VEHICLE BY PRESSING THE BRAKE PEDAL. BRAKES FAILED, BUT THE VEHICLE SLOWED DOWN TO A STOP WITHOUT INCIDENT. MECHANIC DID A DIAGNOSTIC TEST WHICH FOUND NO ERRORS OR CODES. ALSO, MECHANIC KEPT THE VEHICLE FOR A WEEK TO SEE IF THE PROBLEM WOULD OCCUR AGAIN. HOWEVER, MECHANIC WAS UNABLE TO DUPLICATE THE PROBLEM. *AK THE CONSUMER WAS APPROACHING A STOP SIGN AND WAS FORCED INTO THE ROAD ALMOST HITTING A BEER TRUCK WHEN THE BRAKES DID NOT ACTIVATE. (THE ABS LIGHT HAD COME ON) *SC
Feb 26, 2004
WHILE BRAKING 20 MPH CONSUMER TEMPORALLY LOST BRAKE POWER FOR 20 SECONDS OR MORE. AS THE CONSUMER WAS TRYING TO GAIN CONTROL OF VEHICLE BRAKE RESUMED, AND VEHICLE WAS ABLE TO COME TO A STOP. HAD TAKEN VEHICLE TO DEALERSHIP, BUT THE PROBLEM HAS NOT BEEN RESOLVED.*AK
Sep 16, 2003
+ 1 more complaint for this component
STEERING
5 complaints
I HAVE A RECALL ON MY CAR & HAD IT REPAIRED BUT GM WILL NOT REIMBURSE ME... *TR
Jan 08, 2015
TL* THE CONTACT OWNED A 2003 CADILLAC DEVILLE. WHILE DRIVING 40 MPH, THE STEERING SEIZED AND THE CONTACT LOST CONTROL OF THE VEHICLE. AS A RESULT, THE VEHICLE CRASHED INTO A TREE. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS DESTROYED AND TOWED TO AN IMPOUND LOT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Dec 30, 2014
THE KEY LOCKED UP ALL AT ONCE AND WOULD NOT ALLOW THE VEHICLE TO TURN ON OR OFF. WE HAD THE CHEVROLET DEALER IN COOLIDGE, AZ, (GARRETT MOTORS) REPLACE THE KEY CYLINDER. NOW GENERAL MOTORS HAS SENT US A RECALL REQUEST FOR THIS PART WHICH WE TOOK TO OUR LOCAL CHEVROLET DEALER IN FARIBAULT, MN. THERE WE WERE TOLD TO CONTACT CADILLAC AND WERE GIVEN A FORM TO FILL OUT TO REQUEST REIMBURSEMENT FOR THIS PART WHICH WE HAD PAID $212.39 FOR. CADILLAC IS NOW DENYING OUR REQUEST SAYING THAT THE KEY LOCK CYLINDER IS NOT WHAT THE PROBLEM WAS SINCE THEY SAY IT WAS ONLY THE KEY. AT THE TIME, THE NEWLY MADE KEY WAS NOT AVAILABLE TO THE DEALERS AS IT HAD NOT EVEN BEEN CONSIDERED A RECALL PART AT THAT TIME. THIS PROBLEM HAPPENED ON 3/22/14 AND SHORTLY AFTER IN APRIL THE MEDIA BROADCAST THAT THE RECALL PROCESS HAD BEGAN ON THIS PART . WE FEEL WE ARE ENTITLED TO A REFUND AND WOULD APPRECIATE YOUR LOOKING INTO THIS ON OUR BEHALF. *TR
Dec 08, 2014
TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE ATTEMPTING A LEFT TURN, THE POWER STEERING ASSIST FAILED. THE CONTACT STATED THERE WAS NO WARNING PRIOR TO THE FAILURE. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC WHERE THE RACK AND PINION WERE REPLACED. THE FAILURE MILEAGE WAS 68,000. UPDATED 10/18/11*LJ
Sep 16, 2011
WHILE DRIVING, THE POWER STEERING WENT OUT WHILE TRYING TO MAKE A TURN. THE DEALER COULD NOT FIND ANY DEFECTS . THE CONSUMER TOOK THE VEHICLE HOME AND IT OCCURRED AGAIN. IT IS NOW WITH THE DEALER AGAIN AND THEY WILL TRY TO CONTACT THE MANUFACTURER FOR FURTHER DETAILS. *JB
Jul 20, 2004
VEHICLE SPEED CONTROL
4 complaints
TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. WHILE DRIVING AT 55 MPH, THE VEHICLE ACCELERATED WITHOUT THE ACCELERATOR PEDAL BEING DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE CONTACT WAS INFORMED THAT THE THROTTLE VACUUM LINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000. MA 10/15/2015 *CN
Jul 31, 2015
TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE ACCELERATED RAPIDLY AND FAILED TO STOP WHEN DEPRESSING THE BRAKES. WHILE PLACING THE VEHICLE IN NEUTRAL, THE CONTACT MERGED ONTO THE EMERGENCY LANE TURNED THE VEHICLE OFF. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC WHO STATED THAT ONCE THE CRUISE CONTROL WAS DISENGAGED THE ACCELERATOR PEDAL RELEASED BUT NO DIAGNOSTIC TEST WAS PERFORMED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 155,000. THE CURRENT MILEAGE WAS 157,000. *TR
Jul 09, 2013
TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 45 MPH THE VEHICLE ACCELERATED ON ITS OWN. THE VEHICLE SLOWED DOWN WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL BUT ONCE THE BRAKE PEDAL WAS RELEASED THE VEHICLE ACCELERATED AGAIN. THE CONTACT CONTINUALLY DEPRESSED THE BRAKE PEDAL WITH EXCESSIVE FORCE IN ORDER TO SLOW THE VEHICLE DOWN. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 59,163. *TR
Mar 22, 2013
TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. THE CONTACT STATED THE ACCELERATOR PEDAL BECAME STUCK IN THE OPEN THROTTLE POSITION WHILE DRIVING 30 MPH AND THE VEHICLE BEGAN TO ACCELERATE RAPIDLY. THE CONTACT SHIFTED INTO PARK IN ORDER TO GET THE VEHICLE TO STOP. THE CONTACT STATED THAT THE BRAKES WOULD NOT STOP THE UNINTENDED ACCELERATION. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHERE THE CONTACT WAS ADVISED THAT THE LINE LEADING TO THE THROTTLE WAS FRACTURED. THE VEHICLE WAS REPAIRED BY THE MECHANIC. THE VEHICLE HAD NOT BEEN DRIVEN SINCE THE REPAIR. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE AND CURRENT MILEAGE WAS 200,000.
Nov 02, 2010
ELECTRICAL SYSTEM,AIR BAGS
3 complaints
2003 CADILLAC DEVILLE. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH ISSUES. *SMD THE CONSUMER STATED THE RECALL REPAIR WAS NOT EFFECTIVE. THE CONSUMER STATED THE IGNITION SWITCH SHOULD HAVE BEEN REPLACED, AS THE VEHICLE SHUT OFF WHILE DRIVING IN TRAFFIC. THE CONSUMER HAD TO PUT THE VEHICLE IN NEUTRAL AND RE-START THE VEHICLE. THE VEHICLE USUALLY RE-STARTED, BUT A TIMES WHEN HE TURNED THE SWITCH NOTHING HAPPENED. ALSO, THE AIR BAG LIGHT ILLUMINATED ON AN INTERMITTENT BASIS. *JB
Mar 18, 2015
I HAVE A LENGTHY COMPLAINT THAT I WILL SEND TO YOUR EMAIL ADDRESS AS AN ATTACHMENT ? THANKYOU ! *TR
Oct 18, 2014
INTERMITTENTLY INSTRUMENT PANEL MALFUNCTIONED. CONSUMER COULD NOT DUPLICATE THE FUEL LEVEL, AND COULD NOT INDICATE IN WHAT GEAR THE VEHICLE WAS IN. ALSO, AIR BAG LIGHT/BATTERY LIGHT/SERVICE AIR BAG INDICATOR, AND SERVICE TIRE INDICATOR ILLUMINATED. THE DEALER HAD NOT BEEN ABLE TO DUPLICATE OR DETERMINE THE CAUSE OF THE PROBLEM. *AK
Oct 27, 2003
ELECTRICAL SYSTEM,ENGINE
3 complaints
TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND REQUIRED A JUMP TO BE RESTARTED. ALSO, THE CONTACT STATED THAT THE KEY FAILED TO ENTER THE IGNITION AND THE STEERING WHEEL SEIZED. THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 174,000.
Oct 20, 2014
TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 10/02/14*LJ UPDATED 03/3/2015 *JS
Aug 19, 2014
THE ENGINE TURNED OFF AND I LOST POWER STEERING AND POWER BRAKES. THE ENGINE RESTARTED OK AFTER THE INCIDENT. *JS
Apr 12, 2014
EQUIPMENT
3 complaints
1.MY WIFE WAS DRIVING THE CAR, WHEN SUDDENLY, THE RADIO VOLUME JUMPED FROM A LOW LEVEL TO AN EXTREMELY LOUD LEVEL AND SCARED HER TO THE POINT THAT SHE NEARLY DROVE OFF THE ROAD. 2. RADIO VOLUME INTERMITTENT.*AK 3. REPLACED RADIO SIX TIMES- STILL NOT WORKING PROPERLY
Jun 07, 2004
WHEN USING THE JACK TO REPLACE A BLOWN TIRE, THE JACK COLLAPSED AND CAUSED DAMAGE TO THE VEHICLE. THE SCISSOR JACK HINGE HOOKED OVER A PIN AND IT CAME APART. THE VEHICLE WAS NOT SUPPORTED BY THE JACK. *NLM
May 07, 2003
THE FACTORY INSTALLED JACK COLLASPED DROPPING VEHICLE TO THE GROUND. CONSUMER STATES' THESE JACKS ARE MADE SPECIFICALLY TO FIT CADILLAC CARS. CONSUMER CAN'T GO OUT AND BY ANY JACK. PLEASE PROVIDE ANY FURTHER INFORMATION. TS
Nov 18, 2002
AIR BAGS,ENGINE
2 complaints
TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE AND THE AIR BAG WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE DRIVER SIDE AIR BAG INFLATOR MODULE AND THE THROTTLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 145,000. UPDATED 01/22/15*CN UPDATED 8/31/2017*CN
Oct 31, 2014
TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED THE VEHICLE INTO A PARKED VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED NECK AND JAW INJURIES AND THE OTHER TWO PASSENGERS SUSTAINED NECK AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Sep 02, 2014
SERVICE BRAKES
2 complaints
TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH, THE BRAKES FAILED TO STOP THE VEHICLE AND THE BRAKE LIGHTS ILLUMINATED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Aug 19, 2014
WHILE ATTEMPTING TO PARK IN PARKING SPACE, BRAKES FAILED COMPLETELY (PEDAL TO THE FLOOR). HAD TO APPLY EMERGENCY BRAKE TO STOP. *TR
Jan 19, 2013
VISIBILITY,STRUCTURE
2 complaints
2003 CADILLAC DEVILLE. CONSUMER WRITES IN REGARDS TO VEHICLE MOON ROOF PROBLEMS THAT CAUSED WATER DAMAGED TO INTERIOR. *SIMD THE CONSUMER STATED THE WATER DAMAGED THE SEATS AND CARPET. HE PAID $300 TO HAVE THE ROOF SEALED.
Dec 30, 2013
THE EXTERIOR MIRRORS ARE TOO HIGH, CAUSING THE DRIVER TO EXPERIENCE POOR VISIBILITY WHEN TURNING THE VEHICLE. *AK THE DRIVER VISOR DID NOT HAVE ENOUGH CLEARANCE TO VIEW THE HIGWAY WELL. (WAS NOT DESIGNED FOR SHORT) *SC
Jan 15, 2004
SEATS
2 complaints
2003 CADILLAC DEVILLE. CONSUMER WRITES IN REGARDS TO PROBLEMS WITH VEHICLE HEATED SEATS. *SMD THE CONSUMER STATED WHEN HE TURNED ON THE HEATED SEAT, THEY BECAME EXTREMELY HOT. THERE WERE BURN MARKS LEFT ON THE SEAT.
Sep 09, 2013
TL*- THE CONTACT STATED THAT WHILE DRIVING THE 2003 CADILLAC DTS AT 35 MPH HE BEGAN TO SMELL SOMETHING BURNING. THE CONTACT OBSERVED THE SMOKE COMING FROM THE CREASE OF THE DRIVER'S SEAT, THERE WERE NO FLAMES PRESENT. THE CONTACT TURNED OFF THE IGNITION AND WAS ADVISED TO CALL CADILLAC'S CUSTOMER SERVICE DEPARTMENT. *AK
Jan 23, 2007
SEAT BELTS
2 complaints
TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. THE CONTACT STATED THAT THE SEAT BELT FAILED TO REMAIN SECURED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC, WHO STATED THAT THE BUCKLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 161,000.
Sep 03, 2013
VEHICLE'S SEAT BELT TOWER IS TOO LOW.*MR (CADILLAC DTS 2003) SEAT BELT WAS MANUFACTURED TO BE ADJUSTABLE. IT DOES NOT RAISE, DEALER STATED THAT THEY NEED PERMISSION TO MAKE IT ADJUSTABLE.*TS
Sep 12, 2003
ELECTRICAL SYSTEM,VISIBILITY
2 complaints
CAR PURCHASED 10/16/2003 WITH 15200 MILEAGE. LEFT REAR DOOR REGULATOR FAILED. THIS DOOR COULD NOT HAVE BEEN USED IN 9 YEARS MORE THAN 20-25 TIMES. DEALER, ROYAL CADILLAC, CHARGED $694.95 FOR REPLACEMENT. I COMPLAINED TO CADILLAC, REQUESTING REIMBURSEMENT, AND THEY REFUSED. RESEARCH INDICATES THAT DOOR REGULATOR FAILURES ON THIS MAKE AND MODEL WERE WELL KNOWN AND PUBLISHED MANY YEARS AGO. GIVEN THE LITTLE USEAGE OF THIS DOOR (WE ARE SENIOR CITIZENS AND RARELY HAVE REAR SEAT PASSENDERS) I BELIEVE THIS DEFECT TO EXIST AT THE TIME OF PURCHASE.
Sep 24, 2012
3 WINDOW REGULATORS PROVEN DEFECTIVE SINCE OWNING 2003 CADILLAC DEVILLE. #1 DRIVERS WINDOW ON 9/17/08 DONE UNDER WARRANTY AT 31,000 MILES; #2 FRONT PASSENGER WINDOW DONE 11/13/10 @ 52,000 MILES COST $356.00 AT DEALER; #3 DRIVERS SIDE REAR PASSENGER WINDOW REGULATOR ON 6/8/11 @60,000 MILESREPLACED-COST $502.00 CONTACTED CADILLAC CUSTOMER SERVICE, RECEIVED A CASE # AND WAS TOLD THAT SINCE CAR IS OUT OF WARRANTY THERE WILL BE NO REIMBURSEMENT FOR REPAIR COSTS. SEVERAL CUSTOMER COMMENTS TO CADILLAC CUSTOMER SERVICE BY OTHER OWNERS OF SIMILAR MODEL AND YEAR HAVE SAME PROBLEMS AND NEEDED REPLACEMENTS OF SEVERAL REGULATORS. GOV'T AGENCY SHOULD EXPLORE THIS PROBLEM AND HAVE CADILLAC RE-EXAMINE REIMBURSEMENTS FOR REPAIRS OF THIS PROBLEM WITH 2003 AND 2004 CADILLAC DEVILLES. *TR
Jun 19, 2011
PARKING BRAKE
2 complaints
TL*THE CONTACT OWNS A 2003 CADILLAC DEVILLE. IN OCTOBER OF 2008, AFTER BEING PARKED FOR APPROXIMATELY TWENTY MINUTES, THE VEHICLE ROLLED BACKWARDS INTO A PARKED VEHICLE. THERE WAS NO PRIOR WARNING OF BRAKE FAILURE AND NO INJURIES. THREE WEEKS AGO, THE VEHICLE DISAPPEARED AFTER BEING PARKED FOR AN HOUR. THE CONTACT ORIGINALLY SUSPECTED THAT THE VEHICLE HAD BEEN STOLEN. HE LOOKED APPROXIMATELY 35 YARDS DOWN THE STREET AND NOTICED A CROWD OF PEOPLE AND THE POLICE. THE VEHICLE HAD ROLLED DOWN THE STREET, BUT DID NOT STRIKE ANYTHING OR ANYONE. THE VEHICLE WAS TAKEN IN FOR SERVICE AND THE CONTACT WAS INFORMED THAT THE VEHICLE HAD IMPROPER SPRING TENSION AND THE PARKING PAWL WAS NOT ENGAGING AS DESIGNED. THE VEHICLE WAS REPAIRED, BUT THE CONTACT FEELS THAT THE FAILURE WAS DUE TO A MANUFACTURER DEFECT AND WOULD LIKE ASSISTANCE. THE FAILURE MILEAGE WAS 39,000. UPDATED 05/27/09. *LJ THE DEALER FOUND THE PAARKING PAWL WAS NOT ENGAGING CORRECTLY. THE DALER REPLACED THE SPRING AND PARKING PAWL. UPDATED 05/28/09.*JB
May 11, 2009
THE EMERGENCY BRAKE PEDAL DOES NOT ENGAGE PROPERLY WHEN APPLIED. CONSUMER PRESSED DOWN ON THE BRAKES AND THE PEDAL WENT TO THE FLOOR. CONSUMER TOOK VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE VEHICLE WAS OPERATING AS DESIGNED. *AK.....THE BRAKE LOCKS UP TO THE POINT THAT IT TAKES PRESSURE FROM THE DRIVE TRAIN TO RELEASE THE PARKING BRAKE. IT SHOULD RELEASE WHEN IT IS PUT INTO REVERSE. ALSO, POWER STEERING MAKES A GROANING NOISE WHEN BACKING UP OR FIRST STARTING OUT. *AK
Dec 20, 2004
SUSPENSION
2 complaints
DT*: THE CONTACT STATED WHILE BACKING UP FROM A PARKING SPACE ON NORMAL ROAD CONDITIONS AT 5 MPH, THE BOLT AND WHEEL ON THE FRONT DRIVER SIDE DETACHED FROM THE VEHICLE. IT WAS TOWED AND LATER REPAIRED. THE FAILED PART AND THE REPAIR INVOICE WERE AVAILABLE.
Oct 30, 2006
OUR 2003 CADILLAC DTS EXCIBITS A SEVERE VIBRATION AT HIGHWAY SPEEDS , MANY ATTEMPTS BY GM AS WELL AS THE DEALER DID NOT CORRECT THIS CONDITION .*AK
Jan 09, 2004
ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE
1 complaint
I tried to explain to the dealership that unaware of the recall my cars breaks had failed and crashed my vehicle. They said the only thing that was affected was the key. I had told her that the result of my crash was from my breaks not working due to the recall. She told me no that that wasnt affected. I just want my car to be safe on the road as i have kids, and family that ride with me regularly.
Nov 20, 2021
ELECTRICAL SYSTEM,STRUCTURE,VISIBILITY/WIPER
1 complaint
WHEN I GOT THE CAR THE CAR WASN'T PAINTED GOOD AT ALL AND THE IGNITION COIL WAS BAD. *TR
Jun 27, 2020
STRUCTURE,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
1 complaint
THE ABS & TRACTION CONTROL INDICATORS COME UP ON THE SCREEN ALONG WITH CHECK AS I'M DRIVING. WHEN THIS HAPPENS MY BRAKES MAKE A WEIRD SOUND LIKE A SPRUNG SPRING AND THE BRAKES FEEL LIKE THEY'RE GONE BUT THEY'RE NOT. IT'S SCARY BE SURE I FEEL I MAY NOT BE ABLE TO STOP WHICH TO ME IS A SAFETY HAZARD. NO CODES SHOW EVEN THOUGH THE CHECK LIGHT CAME ON, BUT NONE OF THE INDICATOR LIGHTS EVER STAY ON VERY LONG, IT'S OFF AND ON , OFF AND ON, JUST POPS UP OCCASIONALLY, ALL 3 TOGETHER EVERY TIME. IT MAY GO DAYS BEFORE THEY DECIDE TO POP UP ON THE DASH AGAIN. THE FIRST TIME THIS HAPPEN I WAS JUST HEADING OUT FOR WORK SO THE CAR HAS NOT BEEN DRIVEN SINCE THE PRIOR DAY IT WAS STABLE ON LEVEL GROUND AS I STARTED BACKING OUT OF MY DRIVEWAY. WHEN I REACHED THE POINT TO APPLY THE BRAKES THAT'S WHEN THE WEIRD BAKED SOUND ACCOMPANIED BY THE BRAKE PADDLE FEELING LIKE MY BRAKES WEREN'T WORKING AND DASH LIGHTS APPEARED. THIS HAPPENS DURING BRAKING. I WAS TOLD THAT THE TIRE PRESSURE SENSOR,/ MONITOR THING COULD BE THE CAUSE. THAT'S ANOTHER THING. WHY HAVE TIRE PRESSURE EFFECT THE WORKABILITY 9F MY BRAKES AND TRACTION CONTROL? THEY HAVE NOTHING TO DO WITH TIRE PRESSURE. ALSO THE ELECTRIC REAR WINDOWS SEEM TO BE AN ISSUE SINCE DAY ONE. EVERY OWNER OF THE 03 CADILLAC DEVILLE HAS COMPLAINED OF THE WINDOWS JUST FALLING OUT OF PLACE BOTH OUTSIDE & INSIDE THE DOOR FOR NO REASON OTHER THAN A BAD DESIGN DEFECT. WHY SHOULD THE CONSUMERS CONTINUE TO REPLACE THE WINDOWS AT NO FAULT OF OURS? GM HAS KNOWN OF THIS ISSUE FROM THE FIRST YEAR OF MANUFACTURING, YET IT IS US, THE BUYERS, CONSUMERS THAT ARE PAYING AND NOT JUST OUT OF MONEY BUT THE RISK OF BROKEN GLASS HURTING A BACKSEAT PASSENGER A CHILD OR ADULT THAT COULD POTENTIALLY BECOME A LAW SUITE FOR GM. THIS IS WHY IT DEFINITELY SHOULD BE A RECALL.
Jun 14, 2020
STEERING,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
1 complaint
FUEL LEVEL SENSOR STOPPED WORKING , ALSO AFTER I GOTTEN MY TRANSMISSION REBUILT AND MY FRONT MOTOR MOUNT PLACED IN THE CAR NO LONGER CRANKS LIKE NORMAL . TAKES A WHILE TO TURN OVER, KEY SLIDES OUT , STEERING WHEEL IS HARD TO TURN WHILE DURING AND STEERING WHEEL JERKS IN THE OTHER DIRECTION WHILE TURNING . THE POWER STEERING HAS A LEAK AND ALSO THE AIR RIDE SUSPENSION HAS STOPPED WORKING LOWERED THE CAR AND SHOCKS HAVE LOWERED . NHTSA CAMPAIGN ID: 14V355000 NHTSA CAMPAIGN ID: 03V238
Apr 19, 2020
AIR BAGS,FUEL/PROPULSION SYSTEM
1 complaint
TAKATA RECALL - THE AIR BAG LIGHT IS STAYING ON ALL THE TIME. THE SERVICE ENGINE LIGHT COMES ON OCCASSIONALLY AFTER I PUT GAS IN
Sep 13, 2019
ELECTRICAL SYSTEM,AIR BAGS,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. THE CONTACT STATED THAT THE IGNITION SWITCH FAILED TO START THE VEHICLE AND THE KEY WAS HARD TO REMOVE FROM THE IGNITION. IN ADDITION, THE AIR BAG WARNING INDICATOR ILLUMINATED UPON ATTEMPTING TO START THE VEHICLE, WHICH WAS A SAFETY CONCERN. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE WHERE AN INDEPENDENT MECHANIC DIAGNOSED THAT A SECURITY MODULE FAILED AND THERE WAS A DISCONNECTION OF THE ELECTRICAL SYSTEM. THE VEHICLE WAS THEN TAKEN TO VININGS ENTERPRISES INC. (904 N TENNESSEE ST, CARTERSVILLE, GA 30120, (770) 382-2007), BUT THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNAVAILABLE.
May 31, 2018
SUSPENSION,TIRES
1 complaint
TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE EQUIPPED WITH MICHELIN PRIMACY MXV4 TIRES, SIZE: 235/60/R16 (NA). WHILE DRIVING 50 MPH, THE TIRES VIBRATED. IT WAS DIAGNOSED THAT THE VEHICLE NEEDED A NEW FRONT AXLE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE TIRES WERE REPLACED. THE TIRES WERE REPLACEMENT TIRES. THE CONTACT ALSO NOTICED THAT ALL FOUR TIRES WERE DRY ROTTED. THE VEHICLE FAILURE MILEAGE WAS 36,000 AND THE TIRE FAILURE MILEAGE WAS 5,500. THE VIN WAS NOT AVAILABLE. UPDATED 09/08/16*LJ *TR
Aug 02, 2016
ENGINE AND ENGINE COOLING,AIR BAGS,TIRES
1 complaint
2003 CADILLAC DEVILLE. CONSUMER WRITES IN REGARDS TO SEVERAL MECHANICAL DEFECT ISSUES. *SMD CONSUMER SENT ADDITIONAL CORRESPONDENCE. *SMD THE CONSUMER STATED THE WATER PUMP AND RADIATOR LEAKED RESULTING IN A COOLANT LEAK, AND THE ENGINE OVERHEATING. AN INDEPENDENT MECHANIC DETERMINED THE METAL BRACKETS HOLDING THE LEFT SIDE TANK HAD RUSTED AND CAUSED A CRACK IN THE LEFT RADIATOR TANK. THE ENGINE DEVELOPED AN OIL LEAK FROM THE LOWER CRANKCASE OF THE ENGINE BLOCK. THE OIL LEAK CAUSED A DEFECTIVE DESIGN IN THE LOWER CRANK SHAFT. THE MECHANIC INFORMED THE CONSUMER THE ENGINE NEEDED TO BE REMOVED TO PROPERLY REPAIR THE OIL LEAK. ALSO, THE TIRE PRESSURE LIGHT ILLUMINATED. *JB THE CONSUMER STATED THAT A DIAGNOSTIC FROM ONSTAR OF THE VEHICLE DISPLAYED A MALFUNCTIONED AIRBAG. *JS THE CONSUMER REQUESTED A FORMAL INVESTIGATION INTO THESE ISSUES. THE CONSUMER STATED THAT ONLY A $5,000 GIFT CARD WOULD BE AN ACCEPTABLE REIMBURSEMENT. *JS
Dec 28, 2015
STEERING,POWER TRAIN,ENGINE
1 complaint
NOTIFIED LAST SUMMER (2014) ABOUT RECALL...IN SEPTEMBER (2014) NOTIFIED TO SCHEDULE AN APPOINTMENT FOR THE REPAIR...HAVE CALLED THE LOCAL DEALER SEVERAL TIMES....DEALER DOES NOT HAVE THE NECESSARY MATERIALS TO CORRECT THE PROBLEM. HAVE EXPERIENCED SEVERAL TIMES THE IGNITION TURNING OFF....(THE REASON FOR THE RECALL)...FORTUNATELY HAVE NOT HAD AN ACCIDENT. WHAT IS HOLDING UP THE REPAIRS? WHY SEND A LETTER INSTRUCTING US TO NOW GET IT REPAIRED WHEN THE LOCAL DEALER DOES NOT HAVE THE MATERIALS NEEDED? VERY FRUSTRATING!!!! *TR
Dec 18, 2014
STEERING,SERVICE BRAKES, HYDRAULIC,AIR BAGS
1 complaint
TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. WHILE DRIVING 35 MPH, THE VEHICLE SHOOK VIOLENTLY AND THE BRAKE PEDAL STIFFENED. IN ADDITION, THE STEERING WHEEL SEIZED AND THE VEHICLE CRASHED INTO A STEEL DUMPSTER. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED. THE DRIVER WAS INJURED AND REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM), BUT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.
Dec 09, 2014
AIR BAGS,STRUCTURE
1 complaint
FRIEND WAS DRIVING MY CAR AT THE NORMAL SPEED LIMIT AND THE CAR CUT OFF. WHEN THE CAR CUT OFF A CAR HIT HER FROM THE SIDE WHICH CAUSED THE CAR TO SPIN OUT OF CONTROL AND HIT ANOTHER CAR! THE AIR BAGS NEVER DEPLOYED AND SHE WAS HURT BADLY. THE KEY IGNITION RECALL FOR THE 2003 CADILLAC SAID THAT IT WILL CAUSE THE CAR KEY TO SHIFT AND COULD CUT OFF WHILE DRIVING. THIS IS A SERIOUS MATTER THAT NEEDS TO BE TAKEN CARE OF BECAUSE HER NECK AND SHOULDER AND FOOT GOT INJURED VERY BADLY BECAUSE THE AIR BAGS DIDN'T DEPLOY!......UPDATED 01/12/15*BF *TR
Dec 08, 2014
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
1 complaint
2003 CADILLAC DEVILLE LUNGED FORWARD IN HIS GARAGE AND CAUSED DAMAGED TO THE GARAGE. *MW THE CONSUMER RECEIVED A RECALL NOTICE, A DAY AFTER ACCIDENT. *JB
Nov 25, 2014
POWER TRAIN,SERVICE BRAKES
1 complaint
TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. THE CONTACT INDICATED THAT THE ABS SENSOR, BRAKE SENSOR AND TRACTION CONTROL SENSOR ILLUMINATED INTERMITTENTLY. THE CONTACT STATED THAT WHILE REVERSING OUT OF THE DRIVEWAY, THE BRAKES FAILED AND THE PEDAL SANK INTO THE FLOOR. THE CONTACT MENTIONED THAT THE VEHICLE ROLLED AWAY IN REVERSE AND CRASHED INTO A FENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,000.
Nov 05, 2014
STEERING,FUEL SYSTEM, GASOLINE,POWER TRAIN,ELECTRICAL SYSTEM,AIR BAGS
1 complaint
IN SEPTEMBER OF 2014, I RECEIVED A RECALL FROM THE STATE OF MASSACHUSETTS ABOUT (1) PART THAT MUST BE REPAIRED IN MY 2003 CADILLAC DEVILLE SEDAN: (1) IGNITION SWITCH 14V355000, THE ONLY RECALL SHOWING UP ON THE GM WEB-SITE IS THE IGNITION SWITCH AND THE OTHER THREE AND THE FIRST ARE LISTED HERE TOTALING (4) RECALLS ALL TOGETHER! AFTER ENTERING MY MAKE, MODEL, YEAR, AND VIN, OF MY VEHICLE I RECEIVED THREE MORE URGENT RECALLS ! (2) FUEL TANK PRESSURE SENSOR 03V238000, (3) DRIVER AIR BAG 03V051000, AND THE (4) AIR BAG INFLATOR 02V222000. DURING A RECORDED PHONE CONVERSATION AN AGENT AND A MANAGER AT/FROM (GM) GENERAL MOTORS STATED THAT THEY DO NO HONOR ANY RECALLS FROM SAFERCAR.GOV/NHTSA OR ANY OTHER WEB-SITE AS THEY ARE "NOT VALID" BUT THEIR OWN @GM.COM. THESE ARE SERIOUS RECALLS THAT REQUIRE IMMEDIATE ATTENTION AND VALIDATION BY GM BEFORE THEY ARE SUED FOR MUCH MORE THAN SIMPLE REPAIRS! I THANK YOU FOR YOUR TIME! BLESSINGS! ON AUGUST 21, 2013, HE PAID $300 TO REPLACE A TIE ROD. ON DECEMBER 30, 3013, THE TIE ROD BROKE AGAIN. HE HAD TO CALL AAA SEVERAL TIMES DUE TO ELECTRICAL FAILURES, WHICH CAUSED THE VEHICLE TO STALL. UPDATED 11/26/14
Oct 23, 2014
POWER TRAIN,ELECTRICAL SYSTEM
1 complaint
FOR THE SECOND TIME IN ABOUT ONE MONTH, THE ENGINE DIED AND ELECTRIC POWER WENT OUT (DASHBOARD LIGHTS). THE CAR RESTARTED WITHOUT DIFFICULTY WHEN I PULLED OFF THE ROAD AND PUT IT INTO PARK. WE RECEIVED A RECALL NOTICE ON THIS VEHICLE IN AUGUST. AFTER THE FIRST INCIDENT I CAREFULLY CHECKED THE BATTERY CABLES AND FOUND NOTHING WRONG. THE BATTERY IS ALMOST NEW. AFTER GETTING THE RECALL NOTICE I CHECKED THE OPERATION OF THE IGNITION SWITCH AND I FOUND THAT THE DETENT WORKS PERFECTLY. I HAD TURN THE KEY CCW BY A LARGE AMOUNT TO TURN OFF THE ENGINE AND NO AMOUNT OF JIGGLING WOULD CAUSE THE FAULT. TWO DIFFERENT KEYS WERE INVOLVED IN THE TWO EPISODES. THERE IS NO POSSIBILITY THAT MY FAILURES ARE RELATED TO WEIGHT HANGING ON THE KEY.EVEN SO I ASKED THE LOCAL DEALER AS WELL AS THE GM HOTLINE WHEN THEY CAN INSTALL THE "FIXES" AND I WAS TOLD THAT NO PARTS MAY BE AVAILABLE FOR MONTHS. ABOUT TWO WEEKS AGO A PERSON ON THE GM HOTLINE PROMISED TO FIND A DEALER WITH PARTS AND CALL ME BACK BUT DID NOT DO SO. I HAVE NO CONFIDENCE THAT GM WILL SOLVE MY PROBLEM WITH THEIR RECALL FIX, IF AND WHEN IT IS EXECUTED, AND FEAR THAT THERE IS ANOTHER COMMON CAUSE FOR THE MANY FAILURES THAT HAVE BEEN REPORTED. *TR
Sep 25, 2014
STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES
1 complaint
A RECALL LETTER WAS SENT TO ME, I CONTACTED TO GM TO LET THEM KNOW THEIR RECALL WAS A LITTLE TOO LATE AND LUCKILY I WAS NOT ON THE ROAD WHEN THIS HAPPENED I WAS IN A STORE PARKING LOT WHEN THIS OCCURRED. I EXPERIENCED COMPLETE LOSS OF BRAKES,STEERING AND ELECTRICAL. I THOUGHT IT WAS A BATTERY ISSUE. I PURCHASED A NEW BATTERY. I HAD TO CARRY THE BATTERY 3 MILES EACH WAY, IT WAS NOT THE BATTERY .CAR WAS TOWED, REPAIRS WERE FOUND TO BE IGNITION PROBLEM AND A MODULE NEEDED TO BE REPLACED, COSTING OVER $800, HOW DO I GET REIMBURSED FOR THIS? GM SAID THEY WOULD GET BACK TO ME AND ITS BEEN 3 WEEKS,I HAVE HEARD NOTHING. I WOULD APPRECIATE YOUR HELP. I HAVE ALL THE RECEIPTS AND HAD WE BEEN TOLD OF THE RECALL A BIG EXPENSE MIGHT OF BEEN SAVED,HOW DO I GET SOME SORT OF CLAIM FORM TO GET REIMBURSED? *TR
Aug 28, 2014
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
IT IS SETTING IN THE GARAGE, AND I HAVE NO CAR BECAUSE I'VE BEEN SENT A NOTICE THAT IT'S RECALLED BECAUSE OF THE KEY PROBLEM, BUT THEY HAVE NO PARTS!!! SO, I AM WITHOUT A CAR, IN THE COUNTRY. THEY SHOULD SUPPLY ME A CAR IF THEY CAN'T FIX IT! *TR
Aug 27, 2014
STEERING,ELECTRICAL SYSTEM,ENGINE
1 complaint
I WAS DRIVING AT APPROXIMATELY 60 MHP ON I77 NORTH - WITHOUT NOTICE OF ANY KIND IT BECAME VERY DIFFICULT TO STEER MY VEHICLE AND I LOST CONTROL AS WELL AS ALL POWER & ACCELERATION. ALL OF THIS HAPPENED SO FAST BUT I LOOKED DOWN AND NOTICED SEVERAL DASH BOARD/WARNING LIGHTS ON. THESE LIGHTS NORMALLY ONLY GO ON FOR A SECOND OR SO WHEN STARTING THE CAR. HAVING NO POWER OR ACCELERATION I WAS ABLE TO NAVIGATE MY CAR TO THE SIDE OF THE ROAD WITH OUT AN ACCIDENT BUT IMMEDIATELY NOTICED THAT MY IGNITION WAS ALREADY TURNED OFF. THE IGNITION KEY WAS NOT ALL THE OFF - JUST IN THE POSITION AS IF I WAS PARKED AND WANTED TO LISTEN TO THE RADIO. ONCE PULLED OVER I PLACED THE CAR IN "PARK" TURNED THE KEY ALL THE WAY OFF AND RESTARTED THE CAR. IT STARTED RIGHT UP. HOWEVER, NOW BOTH MY "SERVICE ENGINE SOON LIGHT" AND "AIR BAG" LIGHT STAYS ILLUMINATED AT ALL TIMES. THEY DO NOT GO OUT ONCE THE CAR IS STARTED. I AM NOT ABLE TO NOTICE ANY DIFFERENCE IN THE PERFORMANCE OR HANDLING AT THIS TIME BUT AM CONCERNED WITH THE LIGHTS REMAINING ON AT ALL TIMES WHEN DRIVING AS WELL AS THE SAFETY OF THE AIR BAGS. *TR
Aug 22, 2014
STEERING,VEHICLE SPEED CONTROL
1 complaint
TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. WHEN THE CONTACT STARTED THE VEHICLE, IT SHOOK VIOLENTLY AND THE SPEED INCREASED WHILE DRIVING. THE DEALER REPLACED THE POWER STEERING PUMP, BUT THE FAILURE RECURRED. THE VEHICLE CONTINUED TO SHAKE VIOLENTLY AND THE CONTACT HAD TO APPLY FORCE TO HOLD THE STEERING WHEEL WHILE DRIVING. THE FAILURE OCCURRED AT VARIOUS SPEEDS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.
Aug 21, 2014
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
1 complaint
ENGINE SHUTS OFF WITHOUT WARNING, SOMETIMES WHEN STOPPED AND/OR WHILE MOVING.THIS HAS HAPPENED ABOUT 4 TIMES IN THE LAST YEAR. SUSPECT A DEFECT IGNITION SWITCH AND/OR A CRANKSHAFT POSITION SENSOR. *TR
Aug 01, 2014
ELECTRICAL SYSTEM,WHEELS,FUEL/PROPULSION SYSTEM
1 complaint
THE WHEEL MONITORING LIGHT CONTINUES TO INDICATE A MALFUNCTION. THE IGNITION SWITCH SLOT PREVENTS ME FROM REMOVING THE KEY. TO REMOVE THE IGNITION KEY, I HAVE TO MANIPULATE THE GEAR HANDLE IN ORDER ALIGN THE EXTRACTION OF THE KEY. *TR
Jun 17, 2014
FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM
1 complaint
I BOUGHT A 2003 DEVILLE THE FUEL PUMP STAYS ON CODE SAYS HIGH PRESSURE OR LOW FUEL PRESSER OR MULTI MISFIRE . AND SAYS CHECKLOW COOLANT WHICH IS FULL AND ALSO TIRE MONITOR . I WAS TOLD BUY THE PLACE I BOUGHT FROM TOLD ME THEIR WAS A RECALL / IM AFRAID IT WELL CATCH FIRE I HAVE KIDS./ LIKE TO KNOW IF THEIR IS ONE SO I CAN TAKE IT TO GET FIXED. *TR
Dec 02, 2013
WHEELS
1 complaint
2003 CADILLAC DEVILLE. SLOW LEAK IN LEFT REAR TIRE. *GR WHEN THE CONSUMER WENT TO THE DEALERSHIP, THEY INFORMED HIM THE TIRE WAS LEAKING BECAUSE THE CAST ALUMINUM RIM HAD DETERIORATED AND PITTED ON THE INSIDE UNDER THE TIRE. AN INVESTIGATION WAS DONE AND THE CONSUMER WAS THEN TOLD, THE DETERIORATION WAS A RESULT OF ENVIRONMENTAL CONDITIONS AND NOT A DEFECT. THE CONSUMER DID NOT BELIEVE THAT TO BE THE CASE, SINCE THE DETERIORATED SURFACE WAS NOT EXPOSED TO THE ELEMENTS. *JB
May 07, 2010
SUSPENSION,SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING
1 complaint
2003 CADILLAC DEVILLE DHS *GR THE FRONT BRAKE PADS, ROTORS AND LEFT FRONT CALIPER HAD TO BE REPLACE. THE CONSUMER STATED THE LEFT FRONT CALIPER WOULD STICK AND IT DIDN'T RELEASE PROPERLY WHICH CAUSED THE LEFT FRONT BRAKE AND ROTOR TO WEAR. AFTER THE CONSUMER PICKED THE VEHICLE UP AND STARTED DRIVING, SHE HEARD THE NEW BRAKES GRINDING. THE CONSUMER CONTACTED THE DEALER AGAIN AND WAS TOLD AFTER MARKET PARTS HAD BEEN INSTALLED ON HER VEHICLE. CONSUMER STATED SHE SPECIFICALLY REQUESTED ORIGINAL GM PARTS BE PUT ON THE VEHICLE. THE DEALER ALSO INFORMED THE CONSUMER THE ENGINE BLOCK HALVES AND REAR SHOCKS WERE LEAKING OIL. *JB
Apr 30, 2010
FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
1 complaint
CADILLAC, 2003, SEVILLE [XXX] . APRIL 11, DRIVING IN ARIZONA WHEN THE AUTOMOBILE AUTOMATICALLY BEGAN TO SURGE FORWARD, INCREASING SPEED UP TO 90 MPH. BRAKES WERE IMMEDIATELY APPLIED, AND WHILE CONSTANTLY APPLYING THE BRAKES, THE VEHICLE WOULD NOT SLOW DOWN. FINALLY, EXIT THE INTERSTATE AND SHIFTED THE VEHICLE INTO PARK. CADILLAC DEALER FINDINGS: FOUND CENTER PIN FOR THROTTLE BUTTERFLY STICKING WHEN WARMED CAUSING VEHICLE THROTTLE PLATE TO STICK OPEN WHICH MAY CAUSE THROTTLE TO STICK. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Apr 22, 2010
AIR BAGS,SEAT BELTS
1 complaint
SON WAS IN CAR SEAT IN LEFT REAR OF VEHICLE AND WAS DRIVING AND SON CALLED OUT TO ME THAT HIS SEAT BELT CAME OFF. HAD TO PULL OVER AND AND SWITCH SIDE OF THE CAR HE WAS ON THE SEAT BELT BUCKLE WAS BROKEN OFF . WENT TO THE DEALER FOR THAT AND AIRBAG LIGHT GOING ON AND OFF INTERMINTENTLY SO DEALER TOLD ME IT WAS A PRETENTIONOR PULLEY SO THE SEATBELT AND MY SENSORS WERE GOING OFF DUE TO THIS... *TR
Mar 14, 2010
EXTERIOR LIGHTING
1 complaint
DEAR SIR: I'D LIKE TO STATE THAT I'VE BEEN A LOYAL CADILLAC OWNER FOR MANY YEARS. AFTER SPEAKING TO CADILLAC CUSTOMER ASSISTANCE TODAY REGARDING AN ISSUE THAT I HAVE WITH MY 2003 CADILLAC DEVILLE. IT HAS BECOME APPARENTLY CLEAR THAT CADILLAC LIKES SELLING HIGH PRICED LUXURY VEHICLES BUT HAS NO INTENTIONS ON STANDING BEHIND THE PRODUCTS THAT THEY SELL. LET ME ASK YOU THIS? HOW DOES CADILLAC ALLOW A DEFECTIVE SAFETY PART BASICALLY TO BECOME UNAVAILABLE FOR A PERIOD OF 6 MONTHS? I'M REFERRING TO THE THIRD BRAKE LIGHT ON CADILLAC DEVILLE MODEL YEAR 2003. HERE IN NH IT'S A MOVING VIOLATION SUBJECT TO NH LAW SAF-C 3215.04 TO DRIVE SUCH VEHICLE KNOWING THAT THE THIRD BRAKE LIGHT DOES NOT FUNCTION. CADILLAC'S REMEDY WAS TO ORDER THE PART (WHICH I DID THROUGH AUTHORIZED DEALER IN MANCHESTER NH) AND WAIT UNTIL IT COMES IN AND IN THE MEANTIME DRIVE THE VEHICLE KNOWING THAT I'M IN VIOLATION OF NH STATE MOTOR VEHICLE SAFETY LAWS. HOW MANY VIOLATIONS OR ACCIDENTS COULD POSSIBLY HAPPEN BECAUSE OF MY FAULTY EQUIPMENT DURING A SIX MONTH TIME PERIOD. DO YOU KNOW? I CERTAINLY DON'T. HOWEVER, I DO KNOW THAT I WILL PERSONALLY HOLD GENERAL MOTORS RESPONSIBLE FOR ANY LEGAL ACTIONS TAKEN AGAINST ME IN REGARDS TO THIS MATTER. AND FURTHERMORE, JUST THE FACT THAT GENERAL MOTORS HAS ALLOWED A SAFETY PART TO BECOME UNAVAILABLE FOR A PERIOD OF 6 MONTHS ON VEHICLES BUILT OVER A 5 YEAR PERIOD SUGGESTS TO ME THAT THIS IS AN ITEM THAT SHOULD REQUIRE GENERAL MOTORS TO ISSUE A SAFETY RECALL THAT WILL BE MY NEXT STEP IN WHICH I INTEND ON PURSUING. NEEDLESS TO SAY I WILL NEVER PURCHASE ANOTHER GENERAL MOTORS VEHICLE. I FIND YOU VEHICLES APPEALING AND COMFORTABLE BUT YOUR LOYALTY AND ACCOMMODATIONS TO YOUR EXISTING CUSTOMERS IS APPALLING. *TR
Oct 22, 2008
TIRES
1 complaint
2003 CADILLAC DEVILLE DHS, TIRE PRESSURE MONITORING SENSOR'S. HAVE ALL FAILED AND HAVE NOT WORKED FOR 4YEARS ( STARTED HAVING PROBLEMS AT 50,00 MILES. COST $450.00 TO REPAIR AND ARE NOT COVERED BY MANUFACTURER. *TR
Jun 30, 2008
ENGINE AND ENGINE COOLING,POWER TRAIN
1 complaint
2003 CADILLAC DEVILLE WITH APPROX. 65,900 MILES ON 07/11/07. THE "SERVICE ENGINE SOON" WARNING LIGHT APPEARED ON VEHICLE CONTROL PANEL & TOOK VEHICLE TO DEALERSHIP SAME DATE 07/11/07. DEALER PERFORMED OIL CHANGE & INFORMED THAT ENTIRE TRANSMISSION IS ABOUT TO FAIL & QUOTED $4,027.00 FOR REPAIRS. DEALER REFUSED TO HONOR WARRANTY PAST 50,000 MILES & INFORMED ENTIRE COST WAS THE RESPONSIBILITY OF THE CUSTOMER. GM WAS CONTACTED & REFUSED TO PROVIDE ANY FINANCIAL OR REPAIR ASSISTANCE FOR DEFECT AND REPEATEDLY DELAYED ANY DECISION UNTIL APPROXIMATELY 08/02/07 (AFTER REPEATED ATTEMPTS BY CUSTOMER TO CONTACT/RESOLVE PROBLEM), OTHER THAN A $1,000.00 CUSTOMER LOYALTY CERTIFICATE TO BUY A NEW CAR ON APPROX 8/02/07. GM REPRESENTATIVE CALLED & RECORDED PHONE CONVERSATION WITH CUSTOMER WITHOUT CUSTOMER ADVANCE KNOWLEDGE OR CONSENT ON 8/01/07 & 8/02/07. CUSTOMER HAD GONE TO DEALERSHIP (2ND TIME) & DEALER SERVICE MGR. REFUSED TO ASSIST IN ANY WAY (IN PERSON) & STATED HE WILL NOT HELP & STATED HIS DISPLEASURE THAT GM WAS CONTACTED. CADILLAC WAS THEREFORE TAKEN TO AAMCO AT CADILLAC OWNER'S EXPENSE FOR COMPLETE TRANSMISSION REPLACEMENT. ANOTHER ISSUE, "CHECK COOLANT LEVEL LIGHT" HAD BEEN BROUGHT TO DEALERSHIP ATTENTION (WHILE PREVIOUSLY UNDER WARRANTY) & TOLD US TO DISREGARD/NOT WORRY ABOUT IT APPROXIMATELY LAST THREE TIMES CAR WAS IN TO DEALERSHIP FOR OIL CHANGES (OVER APPROXIMATELY SIX MONTHS). CUSTOMER WAS TOLD THIS IS NOT ANY SAFETY ISSUE & TO DISREGARD "CHECK COOLANT LEVEL LIGHT". ISSUE REMAINS UNRESOLVED DUE TO ASSURANCE OF SAFETY FROM DEALERSHIP. *JB
Aug 05, 2007
ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM
1 complaint
MULTIPLE FAILURES WITH 2003 CADILLAC. THE CHECK ENGINE LIGHT ILLUMINATED, CRUISE CONTROL CEASED AND THE TRANSMISSION HAD TO BE REPAIRED. *BF . THE CONSUMER WAS TRAVELING IN A HEAVY RAIN STORM WHEN THE HEAD LIGHTS AND DASH BOARD LIGHTS WENT OUT. THE HEAD LIGHTS EVENTUALLY CAME BACK ON UNTIL ANOTHER HEAVY RAIN AND THEY WENT OUT AGAIN. CONSUMER WAS TOLD THE WATER PUMP WAS LEAKING AND THAT WAS THE REASON THE CHECK COOLANT LEVEL READING WAS BEING DISPLAYED. *TC *JB
Nov 05, 2004
FUEL SYSTEM, GASOLINE,FUEL SYSTEM, OTHER,ELECTRICAL SYSTEM
1 complaint
STARTED ENGINE; HEARD LOUD CONTINUOUS PINGING SOUND; SHUT ENGINE DOWN. THIS COULD DAMAGE ENGINE. HAD CAR TOWED TO DEALER WHO SAID IT WAS CARBON BUILDUP. CAR HAS 2700 MILES ON IT. MUST BE DEFECTIVE CADILLAC. DEALER SAYS PROBLEM IS NORMAL. *AK
Jun 10, 2004
FUEL SYSTEM, GASOLINE
1 complaint
CONSUMER RECEIVED RECAL 03V238000 CONCERNING FUEL TANK PRESSURE SENSOR. DEALER DID NOT NOT HAVE THE PARTS TO PERFORM RECALL REPAIR. THIS DEFECT COULD RESULT IN A FIRE.*AK
Oct 23, 2003
STRUCTURE
1 complaint
DRIVER'S SUN VISOR IS TOO LARGE. THE LARGE SUN VISOR IMPAIRS THE VISION OF THE DRIVER. DEALER STATES THAT THE LARGER SUN VISOR IS A NEW DESIGN FOR THE 2003 VEHICLES.*AK
Oct 22, 2003
FUEL SYSTEM, OTHER
1 complaint
2003 CADILLAC DEVILLE FUEL SYSTEM PROBLEM CAUSED THE ENGINE TO STOP RUNNING TWICE ONCE AT APROX 35 MILES PER HOUR, AND AGAIN AT 50 MILES PER HOUR.THE SECOND TIME WAS AFTER THE DEALER HAD TAKEN THE CAR TO FIX AND RETURNED IT TELLING US THE PROBLEM WAS FIXED AND WAS SAFE TO DRIVE.THE NEXT DAY IT STOPPED AGAIN. THIS TIME THE DEALER HAD THE CAR 28 DAYS.
Jan 27, 2003
Frequently Asked Questions
How many problems does the 2003 CADILLAC Deville have?
The 2003 CADILLAC Deville currently has 147 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2003 CADILLAC Deville?
The most common problems reported for the 2003 CADILLAC Deville are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2003 CADILLAC Deville problem data come from?
All problem and complaint data for the 2003 CADILLAC Deville comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
Other Years - CADILLAC Deville
2005 Problems
2004 Problems
2002 Problems
2001 Problems
2000 Problems
1999 Problems
1998 Problems
1997 Problems
1996 Problems
1995 Problems
1994 Problems
1993 Problems
1992 Problems
1991 Problems
1990 Problems
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