2004 CADILLAC Deville Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
173
Complaints Reported
Complaints by Component
ELECTRICAL SYSTEM
32 complaints
TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE STATIONARY, THE IGNITION KEY WOULD NOT GO INTO THE IGNITION WHEN PROMPTED. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START DUE TO THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE LOCK CYLINDER WAS REPLACED AS WELL AS THE KEY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
Feb 21, 2017
TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT THE VEHICLE STALLED DUE TO A LOOSE CONNECTION WITH THE CORE PERTAINING TO THE KEY AND THE IGNITION SWITCH. THE CONTACT WAS LATER NOTIFIED OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND TOOK THE VEHICLE TO THE DEALER TO RECEIVE THE RECALL REPAIR. THE CONTACT EXPRESSED CONCERNS TO THE MANUFACTURER THAT THE CYLINDER CORE AND THE IGNITION SWITCH MAY BE FAULTY, BUT THEY REFUSED TO PROVIDE THE REMEDY TO REPLACE THE PARTS, INDICATING THAT THE REMEDY FOR THE RECALL WAS SUFFICIENT. THE CONTACT DISAGREED WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Jun 21, 2016
TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Mar 31, 2015
2004 CADILLAC DEVILLE. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL REPAIRS AND REQUESTS REIMBURSEMENT ASSISTANCE. *SMD THE CONSUMER STATED THE IGNITION SWITCH WAS REPLACED PRIOR TO THE RECALL ANNOUNCEMENT. *JB
Mar 11, 2015
2004 CADILLAC DEVILLE. WHILE DRIVING VEHICLE, THE IGNITION SHUT OFF COMPLETELY. *TA THE CONSUMER WAS ON AN INCLINE, SO THE VEHICLE ROLLED TO A STOP. *JB
Feb 10, 2015
+ 27 more complaints for this component
STEERING
31 complaints
The contact owns a 2004 Cadillac Deville. The contact stated that while driving on a mountain at a slow speed, the steering wheel became difficult to turn. There was no warning light illuminated. The vehicle was taken to the local dealer but was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was 102,331.
Jul 21, 2021
LOWER STEERING SHAFT REPLACED BECAUSE OF NOISE. NEW SHAFT INSTALLED BUT NOISE IS STILL THERE.
Apr 14, 2016
I WAS ACCELERATING ONTO MAIN HI-WAY WHEN STEERING WHEEL LOCKED UP AND COULD NOT TURN STEERING WHEEL AND WAS ALMOST HIT BY A MOTOR HOME AS MY CAR WENT STRAIGHT ACROSS HI WAY INSTEAD OF TURNING WHICH I WAS TRYING TO DO. TOOK A FEW TRIES TO GET VEHICLE SAFELY OFF ROAD AS STEERING WHEEL COULD NOT BE TURNED.CALLED MY SON WHO BROUGHT TOOLS TO TAKE STEERING COLUMN APART.WHEN I INSPECTED THE CAUSE, THE STEERING WHEEL LOCK BUTTON WOULD NOT DISENGAGE SO HAD TO REMOVE STEERING WHEEL LOCK BUTTON FROM STEERING COLUMN. SINCE THEN THE VEHICLE HAS NO STEERING WHEEL LOCK SO CAR CAN BE SHIFTED WITHOUT PRESSING THE BRAKE AT THE SAME TIME BUT BY SIMPLY MOVING THE GEAR SHIFT LEVER WHEN KEY IS IN RUN OR ACCESSORY POSITION! *TR
Apr 23, 2015
WHEN GOING THROUGH A PUDDLE AT LOW SPEED THE POWER STEERING DISENGAGES. THERE IS A SQUEAL SOUND LIKE A BELT RUBBING AND THE STEERING RETURNS. *TR
Nov 09, 2014
TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). WHILE TURNING THE STEERING WHEEL, THE CONTACT HEARD AN ABNORMAL SOUND COMING FROM THE STEERING COLUMN AND THE SERVICE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
Sep 08, 2014
+ 26 more complaints for this component
VISIBILITY
23 complaints
TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE SUN ROOF GLASS SEPARATED FROM THE METAL FRAME AND DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO ROTH CADILLAC (5711 PEACH ST, ERIE, PA 16509) AND THE SUN ROOF WAS REPLACED TWICE WITH PLEXIGLASS. THE CONTACT WAS INFORMED THAT THE REPLACEMENT SUN ROOF GLASS COULD NOT BE FOUND. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000. THE VIN WAS NOT AVAILABLE.
May 10, 2021
TL*THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT THREE WINDOWS DROPPED INTO THE DOOR AND FAILED TO ROLLED BACK UP. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE CABLE AND MOTORS NEEDED TO BE REPLACED IN ALL THREE WINDOWS. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 26,885.
Jan 23, 2015
TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE WINDOW FAILED TO ROLL UP OR DOWN PROPERLY. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED ACCORDING TO AN UNKNOWN MANUFACTURER RECALL RELATED TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.
Aug 19, 2014
RIGHT FRONT WINDOW DROPPED/BROKE DOWN CAUSING A $500 REPAIR. THREE MONTHS LATTER THE LEFT REAR WINDOW ALSO BROKE CAUSING ANOTHER $500 REPAIR. NOW, IN 2014 THE RIGHT REAR WINDOW HAS BROKEN, WHILE DRIVING ON THE FREEWAY, STARTLING MY WIFE AND GRANDCHILD WITH ANOTHER VERY LOUD BANG! THIS IS A CONTINUING PROBLEM ON A CAR THAT ONLY HAS 48,500 MILES ON IT, AND IS ALWAYS PARKED INSIDE A GARAGE. THERE ARE WAY TOO MANY REPORTS OF THIS HAPPENING FOR THE FEDS OR GM NOT TO DO SOMETHING ABOUT THIS FAILURE! *TR
Feb 25, 2014
ALL THE WINDOWS HAVE FALLEN DOWN ONE TIME OR ANOTHER IN THE PAST 6 MONTHS! ON JUNE28TH 2011 I REPLACED THE FRONT PASSENGER REGULATOR. JUST TO HAVE IT FAIL AGAIN UNDER FOUR MONTHS. I ONLY USED THE WINDOW THREE TIMES! I HAVE READ ALL THE COMPLAINTS FROM OTHER OWNERS OF THIS YEAR OF CADILLAC POWER WINDOW PROBLEMS AND THEIR SHOULD BE A RECALL! THIS IS THE WORST CAR I HAVE EVER OWNED. IT IS A HUNK OF JUNK!!! THIS LATEST REGULATOR PROBLEM HAPPENED TWO HOURS AGO! OCTOBER 23RD 2011. *TR
Oct 23, 2011
+ 18 more complaints for this component
AIR BAGS
17 complaints
"TAKATA RECALL" MY 2004 CADILLAC DEVILLE VIN# [XXX]. I WAS GETTING INTO MY STATIONARY VEHICLE AT AROUND 11:30PM. I WAS LOCATED IN LYNNFIELD, MA WHEN THE EVENT OCCURRED. THE SECOND I TURNED THE ENGINE OVER AND HIT THE BRAKE THE DRIVER SIDE AIR BAG DEPLOYED WITHOUT ANY OUTSIDE CATALYSTS BEING A FACTOR. I WAS ABRUPTLY HIT BY THE DRIVER SIDE AIR BAG RIGHT IN MY NOSE AND MOUTH CAUSING MY NECK TO SNAP BACK. I WAS STILL IN THE DRIVEWAY WHEN MY FRIEND WHO WAS IN HIS CAR PARKED IN FRONT OF ME HEARD THE NOISE FROM THE AIR BAG AND CAME TO MY AID. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mar 26, 2019
TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. WHILE STARTING THE VEHICLE, THE DRIVER SIDE AIR BAG INADVERTENTLY DEPLOYED. THE CONTACT SUSTAINED MINOR CUTS THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 163,000.
Aug 11, 2015
TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT THE AIR BAG SERVICE LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER SIDE AIR BAG NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 111,811.
Jun 30, 2015
TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE AIR BAG SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Dec 30, 2014
TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE DRIVER SIDE AIR BAG DEPLOYED. THE VEHICLE WAS TAKEN THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.
Dec 03, 2014
+ 12 more complaints for this component
ENGINE
11 complaints
LETTER FROM SENATOR NELSON RE CONSTITUENT RE 2004 CADILLAC DEVILLE ISSUES. *SMD THE CONSUMER STATED OIL HAS BEEN LEAKING FROM THE MAIN OIL SEAL FOR THE PAST FOUR YEARS. *JB
Mar 07, 2016
TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. WHILE STOPPED, WHITE SMOKE EMITTED FROM THE REAR OF THE CONTACT'S VEHICLE. IN ADDITION, THE TEMPERATURE GAUGE INDICATED THAT THE VEHICLE WAS OVERHEATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE HEAD GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 89,000.
Aug 21, 2015
TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE IDLING, THE VEHICLE DECELERATED AND STALLED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT TAKEN TO A MECHANIC TO BE DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 107,000.
Sep 17, 2014
TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS AND WAS TOWED TO THE DEALER. THE DEALER DIAGNOSED THAT THE ENGINE SENSOR FAILED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNAVAILABLE.
Sep 16, 2014
TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.
Sep 04, 2014
+ 6 more complaints for this component
UNKNOWN OR OTHER
5 complaints
THE REGULATORS ON ALL FOUR POWER WINDOWS BROKE, ALL WHILE DRIVING ON HIGHER SPEED ROADS (MAIN THOROUGHFARES OR HIGHWAYS), THREE OUT OF FOUR ON OCCASIONS WITH INCLEMENT PRECIPITOUS WEATHER AND/OR EXTREME COLD. THIS WAS NOT ONLY EXPENSIVE TO REPAIR EACH TIME, BUT CREATED AN UNSAFE DRIVING ENVIRONMENT EXPOSING THE DRIVER AND PASSENGERS TO THE ELEMENTS! A REPRESENTATIVE AT THE DEALER IN NASHVILLE SAID THE COMPANY KNEW THIS WAS COMMON BUT NEVER WAS HELD TO A RECALL. OVER $1,200 FOR REPAIRS OVER THE YEARS BECAUSE OF SOME CHEAP CHINESE-MADE PLASTIC PARTS! HOW DO I KNOW THAT THE REPLACEMENTS WILL HOLD UP? HAVING JUST FOUND OUT ABOUT THIS SITE, I CAN'T BEGIN TO IMAGINE WHAT HAPPENED TO THE RECEIPTS, BUT I NEEDED EMERGENCY REPAIRS WHILE TRAVELING BETWEEN NJ AND TN. THE FIRST EVENT WAS ABOUT 12 YEARS AGO (THE DATE BELOW IS AN ESTIMATE FOR THE FIRST ONE OF THE INCIDENTS, BUT THERE WERE FOUR TOTAL). THE MILEAGE FOR THE FIRST EVENT IS MERELY A GUESTIMATE OF 75,000 MILES. THE VEHICLE NOW HAS OVER 203,000 MILES. THE LAST OF FOUR WAS ABOUT FIVE OR SIX YEARS AGO. UNBELIEVABLE TO ME THAT CADILLAC HAS DONE NOTHING AND WASN'T HELD TO A RECALL!
Nov 06, 2019
WHEN DRIVING THE CAR THE "SERVICE ENGINE SOON" LIGHT WOULD COME ON. I TOOK IT TO THE LOCAL GM DEALER AND THE TOLD ME THE COMPUTER WAS BAD AND NEEDED TO BE REPLACED. THEY GOT THE NEW PART IN AND TRIED TO PROGRAM IT AND "FRIED" THE PART. AFTER TRYING 13 UNITS I WAS TOLD THAT THERE IS A DEFECT IN THE PART AND THAT GM WAS SENDING 2 ENGINEERS TO MEXICO TO INVESTIGATE THE FACTORY WHERE THEY ARE MADE. IT WAS THEN DETERMINED THAT IT IS NOW A SOFTWARE ISSUE THAT GM CHANGED THE SOFTWARE OVER 1 1/2 YEARS AGO AND UPLOAD PROCEDURE AND WAS NOW LOOKING TO SEE WHERE THE PROBLEM IS. IT HAS NOW BEEN 6 WEEKS SINCE MY CAR HAS BEEN IN THE SHOP AND I HAVE NO ESTIMATION AS TO WHEN THE PROBLEM WILL BE SOLVED. I WAS ALSO TOLD THAT THERE ARE AS AMNY AS 10 TO 20 CARS AROUND THE US WITH THE SAME PROBLEM AND ARE UNREAPAIRABLE AT THIS TIME. IT IS OBVIOUS THAT GM KNEW THEY HAD A PROBLEN SINCE THEY CHANGED THE PROCEDURE 1 1/2 YEARS AGO SINCE MY CAR IS NOT THE FIRST TO EXPERIENCE THIS.
Jul 08, 2017
WHILE DRIVING ON THE FREEWAY THERE WAS A LOUD POPPING SOUND FROM THE REAR PASSENGER DOOR WINDOW AND THE WINDOW SUDDENLY DROPPED COMPLETELY INTO THE DOOR AND WOULD NOT ROLL BACK UP. 3 WEEKS LATER THE FRONT PASSENGER DOOR WINDOW DID THE EXACT SAME THING.
May 28, 2016
CAR WAS PARKED, ATTEMPTED TO START IT BUT KEY WOULD NOT TURN. ABOUT HALF HOUR LATER IGNITION SWITCH WORKED. CALL TO DEALER, DEALER SAID PARTS NOT AVAILABLE FOR AT LEAST 3 MONTHS AFTER CALL TO CADILLAC CORP APPOINTMENT WAS AVAILABLE NEXT DAY WHEN BROUGHT INTO DEALER SWITCH WAS WORKING. WHILE AT DEALER SWITCH FAILED TO TURN. CADILLAC SAID IT WAS NOT THEIR PROBLEM $800 PLUS REPAIR. *TR
Jan 02, 2015
THE LETTER I JUST RECEIVED STATES "SCHEDULE AN APPOINTMENT WITH YOUR CADILLAC DEALER AS SOON AS POSSIBLE" I WAS GIVEN A DATE OF DECEMBER 1, 2014. TO BRING THE CAR IN FOR THE GM RECALL 14299 TO BE DONE TO THE VEHICLE. THAT IS 50 DAYS FROM NOW. THAT IS UNBELIEVABLE...ALMOST 2-MONTHS IN ADVANCE. GENERAL MOTORS YOU SHOULD UNDERSTAND WHY ARE DEALERSHIPS TAKING THIS IN STRIDE? I THINK THIS IS UNCONSCIONABLE TO HAVE AN APPOINTMENT SO FAR IN THE FUTURE WHEN MY LIFE COULD BE AT STAKE, OR MY FAMILY? I THINK THIS RECALL SHOULD BE ON THE DEALERS TOP LIST OF HAVING THIS DONE AS SOON AS POSSIBLE. IN DAYS, NOT THE WAY I HAVE BEEN TREATED. THE NAME OF THE DEALERSHIP IS KENNY ROSS SOMERSET, PENNSYLVANIA. *TR
Oct 16, 2014
ELECTRICAL SYSTEM,VISIBILITY
4 complaints
TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. WHILE THE VEHICLE WAS STATIONARY, BOTH THE REAR PASSENGER AND DRIVER SIDE WINDOWS MALFUNCTIONED. THE CONTACT STATED THAT THE WINDOWS FAILED TO CLOSE WHEN PROMPTED DUE TO A FRACTURED MOTOR. THE VEHICLE WAS TAKEN TO BE REPAIRED AT GOODYEAR WHERE THE REAR PASSENGER AND DRIVER SIDE REGULATORS AND MOTORS WERE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 72,600. UPDATED 06/07/17*LJ *CN
Apr 14, 2017
ALL FOUR WINDOWS ARE DEFECTIVE. THEY FELL DOWN ONE AFTER ANOTHER STARTING A YEAR AFTER PURCHASE, AND WILL NOT SAY UP. THIS ISSUE IS WIDESPREAD AND POPULAR WITH THIS MODEL AND YEAR VEHICLE. THEY MADE A CRACKLING SOUND AND FELL DOWN FOR NO REASON OF MY OWN. I WAS QUOTED A PRICE OF $199 TO REPAIR EACH WINDOW. IT IS 2013 AND I STILL HAVEN'T REPAIRED ANY OF THE WINDOWS. THIS VEHICLE NEEDS TO BE RECALLED TO REPAIR THIS FACTORY DEFECT. THIS ISSUE IS VERY DISCONCERTING, EMBARRASSING AND A NUISANCE. *TR
Dec 29, 2013
MY CADILLAC DEVILLE 2004 WINDOWS HAVE ALL BEEN REPLACED FIRST IT WAS THE DRIVER SIDE WINDOW FELL ALL THE WAY DOWN COULD NOT GET TO GO UP THEN FRONT PASSENGER SIDE MADE A CRACKING SOUND SO I PUT THE WINDOW DOWN AND IT SOUND LIKE IT WAS GOING TO CRACK THEN TOOK MY CAR TO MY MECHANIC AND HE SAYS WOW I HAVE NEVER SEEN A GOOD CAR LIKE CADILLAC HAVE SO MANY WINDOW PROBLEMS SO NOW THAT I GOT THESE 2 FIXED MY MECHANIC SAYS MAYBE EXERCISE YOUR WINDOWS EVERY TIME YOU GET IN CAR SO I DID THEN IT WAS THE DRIVER SIDE BACK THAT GOT STUCK AND THEN THE OTHER WENT IN A COUPLE OF WEEKS ALL I DID WAS MAKING MY WINDOW S GO UP AND DOWN I LIVE IN THE DESERT ON A DIRT ROAD SO MY WINDOWS NEVER GO DOWN AT 250 DOLLARS PER WINDOW THAT REALLY NEEDS TO BE LOOKED INTO. SO NOW I WILL NEVER ROLL MY WINDOWS DOWN AGAIN I HAVE TAPE OVER THE BUTTONS SO THAT NO ONE WILL USE THEM. *TR
Aug 03, 2013
2004 CADILLAC DEVILLE I HAVE ALSO HAD THREE WINDOW "REGULATOR" (RAISE-LOWER) MECHANISM FAILURES IN THE LAST YEAR. CURRENT MILEAGE IS ABOUT 82,000 MILES AND CAR IS OTHERWISE PROPERLY MAINTAINED. I ALSO HAD THE "KNEE BUMPER" BELOW THE STEERING WHEEL FALL OFF AND IT TOO HAD TO BE REPLACED.
Sep 13, 2010
ENGINE AND ENGINE COOLING
4 complaints
THE ENGINE JUST STOPS, NO WARNING NO LIGHTS HAS YOU SLOW DOWN THE ENGINE WILL JUST COME TO A STOP. THIS HAS HAPPENED IN BOTH COLD AND HOT WEATHER ABOUT A 1/2 DOZEN TIMES. DEALER HAS NOT BEEN ABLE TO LOCATE A PROBLEM. *TR
Feb 09, 2010
TL*THE CONTACT OWNS A 2004 CADILLAC DEVILLE. WHILE THE DEALER WAS PERFORMING AN OIL CHANGE ON THE VEHICLE, A LEAKING GASKET WAS DISCOVERED COMING FROM THE BOTTOM PART OF THE ENGINE. THE CURRENT MILEAGE WAS 90,000 AND FAILURE MILEAGE WAS 50,000. UPDATED 08/04/08. *LJ
Jul 10, 2008
2004 CADILLAC DEVILLE. AS SECOND OWNER OF THIS CAR VIBRATION OF FRONT END OVER 60 MPH CONTINUED. ROTATION OF TIRES DID NOT FIX THE PROBLEM. ALIGNMENT DID. NEW PROBLEM: COOLANT LEAK, THE SOURCE OF WHICH COULD NOT BE LOCATED AFTER THREE TRIPS TO SHOP. STOP LEAK ADDED ON FIRST TRIP; NOT EFFECTIVE. 2ND TRIP TO CADILLAC DEALER, DEX ADDED. SEEMS TO DO THE JOB. FOR HOW LONG? STILL FEELS UNSAFE FOR LONG-DISTANCE DRIVING. OK FOR IN TOWN. *NM
Aug 18, 2006
DT: LEASED VEHICLE HAS STOPPED FOR NO REASON 3 TIMES IN TRAFFIC. NO INDICATION OF PROBLEMS, NO DASHBOARD LIGHTS LIT BEFORE VEHICLE STOPPED. THE VEHICLE JUST STOPPED DEAD COLD WITH NO WARNING. CONSUMER HAS BEEN IN CONTACT WITH DEALER 3 TIMES AND TAKEN THE CAR IN FOR SERVICE, THE DEALER COULD NOT FIX THE VEHICLE, AND THE VEHICLE HAS A VEHICLE DATA RECORDER ON BOARD. THAT STILL HAS NOT HELPED AND PROBLEM STILL HAS NOT BEEN FIXED. MADE A COMPLAINT TO THE BBB. GM CUSTOMER SERVICE AND THEY DENIED THE CONSUMER'S COMPLAINT. THE CONSUMER HAS EVERY PRINTOUT FROM THE DEALER THAT STATES THE PROBLEMS. THE CAR HAS A PATTERN OF PROBLEMS. *NM *NM
Jun 03, 2005
POWER TRAIN
3 complaints
TORQUE CONVERTER DEVELOPS LEAKS WHICH IS A FULL REBUILD OF TRANSMISSON ISSUE, THIS CAN RESULT IN VEHICLE TO STOP RUNNING IN TRAFFIC CONDITIONS WITHOUT ANY PRIOR KNOWLEDGE OF PROBLEM. IT IS A PROBLEM THAT SHOULD BE RECTIFIED BY CAR MANUFACTURER, AS PEOPLES SAFETY IS AT RISK, LET ALONE HE THOUSANDS OF DOLLARS REQUIRED TO FIX THIS ISSUE FOR SUCH AN EXPENSIVE CAR. I NOW HAVE OWNERSHIP OF A CAR I CANNOT REGISTER AS IT WON'T PASS SMOG DUE TO THIS ISSUE. IT IS USELESS TO ME AND I AM IN DIRE NEED OF A VEHICLE TO GET TO DR. APPOINTMENTS AS I AM DISABLED. AND MONEY IS GONE SO PUBLIC TRANSPORTATION WHICH IS VERY LITTLE IN MY AREA IS A COST I CANNOT ASSORB. THANKYOU G.M.....YOU BUILD A BEAUTIFUL VEHICLE AND PUT A CRAP TRANSMISSON IN IT!
Oct 28, 2016
TL* THE CONTACT OWNS A 2004 CADILLAC DTS. THE CONTACT WAS DRIVING WHEN THE VEHICLE BEGAN TO DECELERATE SLOWLY AND BECAME RESISTANT TO ACCELERATION ATTEMPTS. IN ADDITION, THE TRANSMISSION WOULD DRAG WHILE ATTEMPTING TO SHIFT GEARS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THERE WERE NO FAILURES LOCATED WITHIN THE TRANSMISSION YET THE FAILURE PERSISTED. THE CONTACT THEN TOOK THE VEHICLE TO A SECOND DEALER AND WAS INFORMED THAT THE SEALS ON THE TRANSMISSION WERE FRACTURED AND WOULD NEED TO BE REPLACED. THE DEALER STATED THAT THE FAILURE OF THE SEALS WAS UNUSUAL FOR THE PARTICULAR MODEL YEAR. THE FAILURE AND CURRENT MILEAGE WAS 56,000.
Mar 16, 2011
TRANSMISSION LEAKAGE FROM A 2004 DHS WITH 74.000 MILES ON IT. FLUID FROM THE SEAL SPILLING OUT ON THE FRAME AND EX PIPES COULD CATCH ON FIRE. *JB
Jan 30, 2007
TIRES
3 complaints
VIVA2 SIDE WALL SEPARATION AND TIRE TREAD SEPARATION P225/60R16 NOTICED TIRE FAILED HAD BULGE ON SIDE WALL WENT BOUGHT ANOTHER DID SAME ASK EMPLOYEE AT WALMART WHERE I PURCHASED TIRE HE SAID THE WHEELS ARE OUT OF LINE ON MY CAR HE DID NOT KNOW I HAD HAD MY CAR INSPECTED BEFORE I CAME TO REPLACE FAULTY TIRE AT REPAIR SHOP THEY SAID TIRE WAS AT FAULT THERE WAS NOTHING WRONG WITH THE ALIGNMENT
Aug 12, 2015
TL*THE CONTACT OWNS A 2004 CADILLAC DTS EQUIPPED WITH MICHELIN RADIAL X TIRES, AND TIRE SIZE 235/55/R17. THE CONTACT STATED THAT ALL THE TIRES WERE CRACKED SEVERELY WHICH CAUSED THE AIR TO LEAK OUT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THE TIRES NEEDED TO BE REPLACED. THE TIRES WERE NOT REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE FAILURE MILEAGE WAS 95,424 AND THE TIRE MILEAGE WAS UNKNOWN. NEITHER THE VIN NOR THE DOT NUMBER WAS AVAILABLE.
Mar 10, 2015
TL-THE CONTACT OWNS A 2004 CADILLAC DEVILLE EQUIPPED WITH LANVIGATOR COMFORT 1 TIRES, SIZE 225/60/R16. THE CONTACT STATED WHILE DRIVING 70 MPH, THE POLICE PULLED HIM OVER AND INFORMED HIM THAT THE DRIVER REAR TIRE HAD JUST EXPLODED AND THERE WAS PIECE OF RUBBER ON THE ROAD. THE VEHICLE WAS TOWED TO INDEPENDENT MECHANICS AND THE TIRE WAS REPLACED. ONCE THE CONTACT REACHED HOME HE CONTACTED THE TIRE DEALERS WHO INFORMED HIM THAT HE DROVE THE VEHICLE WITHOUT AIR. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE OF THE TIRE WAS 700. THE VEHICLE FAILURE MILEAGE WAS 100,700. AN
Jul 15, 2014
ELECTRICAL SYSTEM,ENGINE
3 complaints
TL* THE CONTACT OWNS A 2004 CADILLAC DTS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V355000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Dec 31, 2014
9/30/10 - COULD NOT START OR REMOVE KEY FROM IGNITION, HAD TO HAVE VEHICLE TOWED FROM PARKING LOT TO DEALERSHIP, HAD CYLINDER LOCK AND KEY REPLACED. 12/10/13 - KEY IS STUCK IN ON POSITION, DROVE STRAIGHT TO DEALERSHIP (SINCE WE COULD NOT TURN THE CAR OFF), HAD TO REPLACE CYLINDER LOCK AND KEY AGAIN. *TR
Nov 05, 2014
3 TIMES SAME DAY AT RED LIGHT ENGINE DIED, RESTARTED EACH TIME, SCARY SITUATION IN HEAVY TRAFFIC.AT MYRTLE BEACH S.C. *TR
Jun 28, 2014
FUEL/PROPULSION SYSTEM
2 complaints
TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT OBSERVED FUEL LEAKING FROM THE FRONT OF THE VEHICLE WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE VALVE COVER GASKET FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 117,000.
Nov 06, 2015
TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT THE FUEL FILLER TUBE CORRODED AND AS A RESULT, IT PREVENTED THE GAS CAP FROM COMPLETELY CLOSING CAUSING THE CHECK ENGINE WARNING LIGHT TO ILLUMINATE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSE THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Aug 19, 2014
STEERING,AIR BAGS
2 complaints
I VEERED RIGHT TO AVOID A VEHICLE WHO APPROACHED OVER THE CENTER YELLOW LINE, THE WHEEL LOCKED, AND I CRASHED OVER GUARDRAIL AND INTO A UTILITY POLE. THE AIRBAGS NEVER DEPLOYED. I WAS NOT INJURED, AND DID NOT SEEK MEDICAL ATTENTION. THE VEHICLE WAS A TOTAL LOSS. I DID NOT KNOW MY VEHICLE WAS INVOLVED IN A RECALL UNTIL MY INSURANCE PROVIDER SENT ME A DOCUMENT TO THAT EFFECT AS PART OF THE PAYOUT FOR THE CAR. I'VE BEEN DRIVING FOR OVER 40 YEARS, I AM A DEFENSIVE DRIVER. I HAVE 15 KEYS ON MY KEYCHAIN WHAT HAPPENED WAS JUST AS THEY OUTLINED I AM TOTALLY SCREWED IN THIS WHOLE SITUATION. *TR
Nov 28, 2014
TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 25 MPH, THE STEERING WHEEL SEIZED AND THE AIR BAG DISABLED WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT RECEIVED NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS WAS UNAVAILABLE TO PERFORM THE REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.
Oct 15, 2014
VEHICLE SPEED CONTROL
2 complaints
(1) ANGLE PARKING IN FRONT OF JEKYLL ISLAND PHARMACY (2) CAR ACCELERATED, CROSSED 12' SIDEWALK, CRASHED THRU GLASS WINDOW FRONT AND SKIDDED 12' TO FINAL STOP INSIDE PHARMACY. (3) CAR WAS REPAIRED AT COST OF $11,518.46 PAID BY INSURANCE. CADILLAC DIVISION OF GENERAL MOTORS WAS NOTIFIED, WITHOUT ANY RESPONSE. CADILLAC DEALER IN BRUNSWICK, GEORGIA, AND DEW CADILLAC IN PINELLAS PARK, FLORIDA VOWED THAT "SUDDEN ACCELERATION" WAS IMPOSSIBLE BECAUSE THE COMPUTER DID NOT INDICATE "ANY" PROBLEMS. HOWEVER, DEW CADILLAC DID REPLACE THE THROTTLE ASSEMBLY WITHOUT CHARGE OR EXPLANATION.
Aug 11, 2006
DT*: THE CONTACT STATED WHILE BACKING OUT A PARKING SPOT, THE VEHICLE SHOT OUT WITH THE BRAKE PEDAL APPLIED AND HIT A CONCRETE POST. THE CONTACT THEN PUT THE VEHICLE IN DRIVE AND THE VEHICLE SHOT FORWARD. THE BRAKE PEDAL WAS DEPRESSED A FEW TIMES AND THE VEHICLE WAS DRIVEN HOME. THERE WAS MINOR DAMAGE TO THE REAR FENDER AND THE FRONT DRIVER SIDE DOOR AND HEADLIGHT. THE VEHICLE WAS TOWED TO THE DEALERSHIP WHERE THEY WERE UNABLE TO DETERMINE A PROBLEM. THE MANUFACTURER SENT A REPRESENTATIVE WHO WAS ALSO UNABLE TO DETERMINE A PROBLEM. UPDATED 4/6/2006 - *NM
Mar 21, 2006
SERVICE BRAKES, HYDRAULIC
2 complaints
1. DRIVING 2004 CADILLAC DHS, IN RUSH HOUR TRAFFIC 7 JAN 06 ON FRIDAY, 2. COMPLETE BRAKE FAILURE. ONLY THROUGH DIVINE INTERVENTION WAS THERE NOT A ACCIDENT! 3. VEHICLE WAS TOWED TO DEALER, BROKEN PART REPLACED. WITHOUT USE OF MY AUTO UNTIL TUESDAY. (NOTE, THE GM ROAD SERVICE OPERATOR MADE THE COMMENT "THAT USUALLY THEY TALK WITH RELATIVES OF THE DRIVER, WHEN THIS HAPPENS BECAUSE OF THE RESULTS OF THE FAILURE) I CAN SUPPLY THE PART NUMBER THAT FAILED. JUST NOT AT THIS MOMENT. I ALL SO THINK THAT THIS PART IS USED ACROSS GMS FLEET, NOT JUST IN THE CADILLAC! *NM
May 04, 2006
WHILE BACKING OUT OF A PARKING SPACE DRIVER APPLIED THE BRAKES AND THE PEDAL WENT TO THE FLOOR. VEHICLE WAS UNABLE TO STOP. DRIVER SHIFTED THE VEHICLE INTO DRIVE AND TURNED THE VEHICLE OFF. THEN, RESTARTED IT, AND DROVE TO THE DEALER. MECHANIC DETERMINED THAT THE MASTER CYLINDER AND OTHER PARTS NEEDED TO BE REPLACED. DRIVER INFORMED THE MECHANIC THAT THIS PROBLEM HAPPENED MORE THAN ONCE AND HAD NOT BEEN RESOLVED. *AK
Mar 16, 2005
ELECTRICAL SYSTEM,AIR BAGS,SERVICE BRAKES
1 complaint
CAR WILL NOT START WHEN I TURN THE KEY CHECKED THE FUSES ALL GOOD CHECK THE BATTERY GOOD. THEN IT STARTED NEXT DAY DROVE HOME FROM WORK AND POWER TURNED OFF IN THE MIDDLE OF THE STREET POWER STEERING STARTED TO LOCK AS I MANAGED TO PULL OFF IN TO A PARKING LOT. STARTED ONCE AGAIN, MADE IT HOME. NEXT DAY WAS ABLE TO STARD VEHICLE DROVE TO WORK, ONCE IT WAS TIME FOR ME TO HEAD HOME TRIED STARTING CAR AND NOTHING NOTHING I CAN OPEN TRUNK WITH KEY FOB CAN'T OPEN GAS TANK DOOR FROM INSIDE MANUALLY. MY CAR IS SAYING AIR BAG LIGHT CONSTANTLY. ALSO I HAVE A CONSISTENT SQUEAK ING/GRINDING ON THE FRONT DRIVER WHEEL
Apr 24, 2020
VISIBILITY,STRUCTURE
1 complaint
2004 CADILLAC DEVILLE. CONSUMER WRITES IN REGARDS TO VARIOUS DEFECTS ON VEHICLE. *LD THE CONSUMER STATED THE MIRROR ADJUSTERS DID NOT WORK PROPERLY, THE FRONT CONSOLE FELL OUT AND WAS HANGNING BY WIRES, THE REAR WINDOW ON THE PASSENGER AND THE DRIVER'S SIDE FELL, AND THE REAR DOOR PANEL ON THE DRIVER'S SIDE WAS LOOSE. THE REAR INTERIOR DOOR HANDLE WAS INOPERABLE. *JS
Dec 10, 2019
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
I WAS DRIVING THE CAR IT WAS DOING JUST FINE ONCE I PARKED THE CAR CAME BACK TO START THE CAR THE ENGINE WOULD TURN OVER BUT IT WOULD NOT START ONCE I HAD TRIED ABOUT 12 TIMES IT DECIDED TO START AND THERE WAS SOMETHING BLOWING SOUNDING LIKE IT JUST MIGHT BE THE AIR ON SOMETIME I WOULD COME TO THE START THE CAR BATTERY WOULD BE DEAD
May 19, 2019
AIR BAGS,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
1 complaint
TAKATA RECALL. ONE DAY WAS DRIVING ALL WAS WELL IT HAD JUST SPRINKLED BEFORE IA LEFT HOME. ROADS WERE WHET I SLOWED DOWN TO CROSS RR TRACKS WHEN INCREASED GAS TIRES SLIPPED OR SPUN A LIL,FROM BUMPS ON TRACKS AND ACCELERATION MADE NUMEROUS SENSORS I THINK GOT FAULTY. SUSPENSION TRACTION, SERVICE ENGINE SOON,, ABS, AND AIR BAG. I RESET INFORMATION CONTROL CENTER. BUT WITH IN 3 MINS AFTER YOU TAKE OFF THEY ALL LIGHT UP AGAIN ABS I JUST CHANGED BRAKE PADS 4 MONTHS AGO THERE STILL UNDER WARRANTY.GOING WITH CERAMIC THIS TIME. I ALSO HAVE 2 PSI SENSORS OUT. NEITHER BACK WINDOW GOES DOWN ONE NEEDS MOTOR THE OTHER ON THE REGULATOR A PLASTIC CLIP THAT KEEPS IT INLINE IS WORN OUT. I FIGURED THAT OUT. BUT IDK WHY ALL THEM SAFETY WARNINGS CAME ON AND WHY I CANNOT GET TRACTION CONTROL TO EVER GO OFF? JUST FIND IT WEIRD HAPPENED ALL AT ONCE CAR STILL STARTS AND RUNS FINE. I'M JUST WORRIED I THINK AIR BAG NEEDS TO BE RECHARGED OR INSPECTED.MY PLAN IS TO RESTORE IT NEEDS MINOR REPAIRS BUT DEALERSHIPS IS A RIP OFF. IF I CAN FIND WHERE THESE ELECTRICAL SENSORS ARE I WILL DO IT MY SELF. THEY RIDICULOUSLY OVER CHARGE FOR EVERYTHING. I WAS CROSSING RAIL ROAD TRACTS AT A SLIGHT ANGLE.CAUSE UNKNOWN.
Mar 29, 2018
SERVICE BRAKES
1 complaint
TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT THE BRAKES HAD BEEN APPLIED AND THE PEDAL TRAVELED TO THE FLOORBOARD. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE BRAKE LINES PREMATURELY RUSTED AND THERE WAS A PRESENCE OF BRAKE FLUID LEAKAGE. THE CONTACT'S VEHICLE WAS NOT INCLUDED IN A MANUFACTURER RECALL FOR THE BRAKE SYSTEM. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED NO SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
Jan 25, 2018
AIR BAGS,UNKNOWN OR OTHER
1 complaint
TAKATA INFLATORS ...AND IGNETION
Oct 18, 2017
ELECTRICAL SYSTEM,SEATS
1 complaint
TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT THE FRONT DRIVER SIDE POWER SEAT MOVED FORWARD INDEPENDENTLY. THE DEALER REPLACED THE TWO POWER SEAT FUSES. THE SAME DAY, AFTER THE REPAIR WAS PERFORMED, A BURNING ODOR AND SMOKE EMITTED INSIDE OF THE VEHICLE DUE TO AN ELECTRICAL SHORT CIRCUIT WITHIN THE POWER SEAT. THE DEALER THEN REMOVED THE BREAKER. THERE WERE NO FLAMES PRESENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
Apr 23, 2015
POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
1 complaint
MAIN COMPUTER FAILED WHILE DRIVING CAUSING TOTAL LOSS OF POWER. ONE PIN WAS BAD IN THE COMPUTER THAT CONTROLS THE CARS FUEL, ENGINE, ETC. REPLACED THE DEFECTIVE COMPUTER COSTING OVER $1,000. PRIOR TO THE FAILURE THE CHECK ENGINE LIGHT CAME ON MANY TIMES. THE COMPUTER DID NOT STORE A CODE FOR THIS PROBLEM. THIS TOTAL LOSS OF POWER IS A COSTLY SAFETY ISSUE. *TR
Dec 09, 2014
STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
DRIVING FROM EXIT RAMP ONTO HIGHWAY CAR WAS VERY DIFFICULT TO KEEP IN CENTER OF LANE, IS SEEMS TO BE BETTER AFTER STABILITY SYSTEM REPLACED IN STEERING COLUMN. WAS NOT CALLED IN FOR RECALL OF KEYS UNTIL, 12/05/14. HEATER STOPPED WORKING BY 50%, ELECTRIC DOOR LOCK STOPPED WORKING APPROX SAME TIME. BRAKES NOT WORKING AS WELL, SAME TIME FRAME. EVERYTHING WAS CHECKED OUT IN FEB; THIS YEAR, ALTHOUGH STARTED NOTICING STEERING PROBLEMS AUGUST, SEPTEMBER., 2014. I THOUGHT IT WAS A SLOW LEAK IN THE TIRE CAUSING THE STEERING PROBLEM, ALTHOUGH NOW BELIEVE IT HAD SOMETHING TO DO WITH THE STABILITY CONTROL SYSTEM, STEERING COLUMN AREA. WE WERE CHARGED FOR THE REPAIR, EVEN THOUGH IT FALLS UNDER THE RECALL COMPLAINTS. WHAT WE THOUGHT WAS GOING TO BE A $100 OR $150.00 JOB, AS I OK'D THEM TO USE THE MULTI-POINT INSPECTION MACHINE AND CHECK ANTI FREEZE LEVEL, COSTS US $688.15. THE FIRST ESTIMATE WAS OVER $4,000, UNBELIEVABLE, IN WHICH THE AGENT SAID " THEY HAD TO PAY THE MECHANIC FOR HIS LABOR". $533.76 FOR LABOR, $131.50 FOR A PART WHICH IS A RECALL. SERVICE STABILITY CONTROL SYSTEM . I WILL BE GOING BACK TO TALK WITH GMC MANAGER. *TR
Dec 08, 2014
ELECTRICAL SYSTEM,AIR BAGS,SEATS
1 complaint
DRIVING EAST ON FLAMINGO ST, LAS VEGAS, HIT DIP IN ROAD, SUDDENLY, WENT DEAD. NO POWER, ENGINE DIED, HIT FROM BEHIND, AIRBAGS DID NOT DEPLOY. WENT HOSPITAL BY AMBULANCE, WITH NECK BRACE, IV DRIP, SPENT ONE NIGHT, WENT DOCTOR NEXT DAY. CAR TAKEN REPAIR SHOP, PER GEICO INSURANCE ADJUSTER. WENT TO THIS DOCTOR FOR TWO YEARS, THEN ANOTHER DOCTOR AT V.A. HOSPITAL, TO THIS DATE. HAD SHOTS TO LOW BACK, NECK, MANY CHIROPRACTOR TREATMENTS, WITH VARIOUS PILLS, SUCH AS OXYCODONE, HYDOCODONE AND OTHER NARCOTICS FOR PAIN. HAVING TO SHOTS IN LOW BACK THIS MONTH, 29 OCT 2014. THE ACCIDENT WAS INVESTIGATED BY LAS VEGAS STATE POLICE DEPARTMENT. DAMAGE TO MY CAR WAS OVER $20,000. DOLLARS, GEICO WOULD NOT REPLACE, HAD TO SELL, SUFFERED LOST AFTER 5 MONTHS. IT WAS NEVER CORRECT AFTER ACCIDENT. PURCHASE 2005 NEW CTS, IT SHUT OFF WHILE DRIVING, TRADED IT FOR 2005 CADILLAC DEVILLE, WITH 13,000 MILES, ENGINE LEAKED OIL BEFORE WARRANTY OFF, DEALER REFUSED TO DO ANYTHING. NOW AT 200,000 MILES, IT LEAKS 2-3 QUARTS BETWEEN OIL CHANGES. DOES NOT BURN, ENGINE WAS DEVELOPED WITH DEFECT, IT LEAKS OIL FROM BOTTOM. I HAVE SPENT THOUSANDS OF DOLLARS TO REPAIR. FOUND OVER 200 OWNERS HAVE SAME PROBLEMS WITH DEVILLE, LEAKING OIL. REPORTED TO GM, THEY SAID NOTHING COULD BE DONE, REFUSED TO ASSIST IN REPAIRS OR FIX THE PROBLEM. *TR
Oct 25, 2014
AIR BAGS,SERVICE BRAKES
1 complaint
TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 4 MPH, THE BRAKE PEDAL SANK INTO THE FLOORBOARD AND THE VEHICLE FAILED TO SLOW DOWN AFTER NUMEROUS ATTEMPTS. THE VEHICLE CONTINUED TO ACCELERATE INTO AN INTERSECTION WHERE ANOTHER VEHICLE CRASHED IN THE DRIVER'S SIDE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUFFERED FROM WHIPLASH WHICH REQUIRED MEDICAL TREATMENT. THE DRIVER IN THE OTHER VEHICLE WAS TRANSPORTED TO THE HOSPITAL. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS DESTROYED AND TOWED TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
Oct 07, 2014
ELECTRICAL SYSTEM,AIR BAGS,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. WHILE DRIVING 57 MPH, THE ENGINE STALLED AND THE AIR BAG AND ABS WARNING INDICATORS WERE ILLUMINATED. THE CONTACT WAS ABLE TO MERGE TO THE SIDE OF THE ROAD AND RESTARTED THE VEHICLE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REMEDY THE RECALL WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Sep 29, 2014
SUSPENSION
1 complaint
TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED WHILE DRIVING THE 35 MPH, THE VEHICLE STARTED TO VIBRATED CAUSING THE CONTACT TO LOSE CONTROL AND CRASHED INTO CONSTRUCTION BARRIER. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V35500 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT TAKEN TO A DEALER OR MECHANIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 151,291.
Sep 04, 2014
STEERING,SERVICE BRAKES,ENGINE
1 complaint
I WAS LEAVING A RESTAURANT AND AS I WAS CROSSING THE INTERSECTION MY CAR SHUT OFF ,I GOT IT STARTED AND AS I GOT TO THE RED LIGHT IT SHUT OFF AGAIN SO HAD TO KEEP MY FOOT ON THE BRAKE AND GAS AT THE SAME TIME. ONCE I GOT BACK ON THE INTERSTATE I HAD NO MORE PROBLEMS. ABOUT 6 MONTHS LATER I WAS AT MCDONALDS DRIVE-THRU AT 2AM WHEN MY CAR SHUT OFF, I COASTED INTO THE CLOSEST PARKING SPACE AND MY CAR LOCKED UP AND I HAD NO POWER AT ALL AND I WAS LOCKED INSIDE I MANUALLY UNLOCKED MY DOOR GOT OUT OF MY CAR AND I HAD TO CALL AAA. MY CAR WOULD NOT CRANK WHEN AAA MAN TRIED TO JUMP UNDER THE HOOD, HE HAD TO TAKE MY BACKSEAT OUT TO JUMP START IT, HE GOT IT STARTED AND HE TOLD ME HE COULDN'T UNDERSTAND WHAT HAPPENED. ON ANOTHER OCCASION MY GAS PEDAL STICKS AND I HAD TO PULL OVER AND SHUT MY CAR OFF AND I WAITED ABOUT 5 MINUTES AND STARTED MY CAR UP AND IT WAS FINE AFTER THAT, AND MY CAR STILL SHUTS OFF MOST WHEN I AM IDLING OR GOING SLOW THRU TOWN AND MY SERVICE STABILITY WARNING STEADY RUNS, I TURN THE RESET BUTTON AND IT COMES BACK ON , PLEASE HELP ME FIX THESE PROBLEMS BECAUSE I LOVE MY CAR. *TR
Aug 31, 2014
ELECTRICAL SYSTEM,STRUCTURE
1 complaint
I DROVE UP TO VALLE PARKING, STOPPED TO INSERT VALLE PARKING KEY. IGNITION FROZEN-COULD NOT INSERT KEY. STEERING WHEEL LOCKED. COULD NOT CONTACT ONSTAR. EVERYTHING FROZE? CALLED ONSTAR WITH MY CELL PHONE? THEY SENT A WRECKER TO TOW CAR TO CADILLAC DEALER(APPROXIMATELY 25 MILES AWAY). CADILLAC ADVISED "IGNITION LOCK CYLINDER JAMMED AND WILL NOT ROTATE". CADILLAC DEALER "CODED AND INSTALLED NEW IGNITION LOCK CYLINDER", FOR WHICH I PAID $632.86. SHOULD THIS BE INCLUDED IN "IGNITION RECALL"? SHOULDN'T I BE REFUNDED THE $632.86 I PAID FOR THESE REPAIRS? *TR
Aug 27, 2014
STEERING,ELECTRICAL SYSTEM
1 complaint
TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE STEERING WHEEL SEIZED AND THE VEHICLE VEERED OFF THE ROAD INTO BRUSHES AND THE VEHICLE CAME TO A STOP. THERE WERE UNKNOWN WARNING LIGHTS THAT ILLUMINATED. THE FAILURE OCCURRED ON TWO OCCASIONS. THE CONTACT STATED THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) BUT THE PART NEEDED WAS NOT AVAILABLE. THE VEHICLE WAS TOWED AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.
Aug 21, 2014
VISIBILITY/WIPER
1 complaint
TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT BOTH REAR WINDOWS HAVE MALFUNCTIONED. THE CONTACT MENTIONED THAT THE WINDOWS DROPPED DOWN INTO THE DOOR AND COULD NOT BE RAISED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.
Jul 21, 2014
ENGINE AND ENGINE COOLING,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE BEGAN IDLING UNCONTROLLABLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 113,000. UPDATED 12/09/14*LJ UPDATED 08/23/2017*CT
Jul 14, 2014
STEERING,POWER TRAIN,ENGINE
1 complaint
THIS CAR HAS CONTINUALLY STALLED OUT AT DIFFERENT SPEEDS. I WAS TOLD IT WAS THE THROTTLE POSITION SENSOR SO I REPLACED THAT. THAT SEEMED TO FIX IT TEMPORARILY BUT JUST YESTERDAY I WAS DRIVING ON THE HIGHWAY AND THE CAR COMPLETELY CUT OFF GOING 55MPH PLUS. THE CAR COMPLETELY STALLED DIED OUT AND I HAD NO CONTROL OVER ANYTHING. HAD THIS HAPPENED IN THE FAST LANE WITH MORE TRAFFIC MY DEATH WOULD HAVE BEEN ON THE NEWS. I WANT THIS FIXED AT NO COST TO ME AS THIS IS LUDICROUS THIS CAR HAS SUCH A DEFECT. I BUY A HIGH END LUXURY CAR FOR HIGH END LUXURY NOT TO BE IN A PINTO TYPE DEATH TRAP. I WANT THIS DOCUMENTED SO OTHERS ALSO KNOW ABOUT THIS ISSUE AS DEALER SHOULD KNOW ABOUT ISSUE AND NOT BEING ABLE TO REPLICATE RESULTS IS BS AS I STATED IT DOESN'T HAPPEN OFTEN BUT AT RANDOM TIMES. CAR STARTS UP RIGHT AFTER THE STALL BUT THE STALL IS THE HORRIFIC ISSUE! *TR
May 11, 2014
WHEELS
1 complaint
BAD RIMS CAUSE LOW TIRE PRESSURE, TIRE DEALERS (MULTIPLE) STATE THAT THIS IS KNOWN PROBLEM WITH GM RIMS. OCCURS CONSTANTLY AND CAN LEAD TO PREMATURE TIRE FAILURE. THIS PROBLEM HAS OCCURRED SINCE VEHICLE WAS PURCHASED AND DEALERS WERE NEVER ABLE TO REPAIR. *TR
Aug 21, 2011
VISIBILITY,EQUIPMENT
1 complaint
THE POWER WINDOWS IN MY 2004 DEVILLE ONE WINDOW PER YEAR HAS JUST GONE BAD THE MOTOR FOR THE POWER WINDOW HAD TO BE REPLACED AND IT HAS COST ME $300.00 PER WINDOW. SO FAR THREE WINDOWS HAVE GONE OUT AND I AM NOW WAITING FOR THE FOURTH AND HOPEFULLY FINAL WINDOW TO GO OUT AT A COST OF $1,200.00. *TR
Oct 08, 2008
VISIBILITY,AIR BAGS
1 complaint
TL*THE CONTACT OWNS A 2004 CADILLAC DEVILLE. ON AUGUST 22, 2008, THE CONTACT INSERTED THE KEY INTO THE IGNITION AND THE AIR BAGS SUDDENLY DEPLOYED. THE DEPLOYMENT MADE A LOUD BANG THAT STARTLED HIM AND HIS WIFE. THE POLICE AND FIRE DEPARTMENTS ARRIVED AND FILED A REPORT. THE CONTACT'S WIFE SUSTAINED BRUISES ON HER BODY AND FACE. THE CONTACT HAD THE VEHICLE TOWED TO THE DEALER FOR REPAIR. SINCE THE REPAIR, ALL OF THE OTHER WARNING LIGHTS ARE ILLUMINATED ON THE INSTRUMENT PANEL. HIS WIFE IS SCARED TO DRIVE THE VEHICLE. THEY SPOKE WITH THE CADILLAC MANUFACTURER, BUT THEY DID NOT SEEM TO CARE AND OFFERED NO ASSISTANCE. THE VEHICLE WAS PARKED OVERNIGHT IN THE CONTACT'S GARAGE. THE FAILURE MILEAGE WAS 21,743. UPDATED 10/14/08 *BF THE REAR DRIVER WINDOW WAS INOPERATIVE. UPDATED 10/15/08. *JB
Sep 22, 2008
SEATS
1 complaint
AFTER SHORT LOCAL DRIVE OF ABOUT 20 MILES, I STOPPED FOR GAS AND FILLED MY TANK. I WAS ALONE IN VEHICLE, NO PASSENGER, AND WHEN I RESTARTED MY CAR I SMELLED SOMETHING BURNING. IN SECONDS, I OBSERVED WHITE SMOKE POURING OUT OF PASSENGER SEAT BELT RETRACTOR. THE CAR IMMEDIATELY FILLED WITH SMOKE. I EXITED CAR AND RAN AROUND CAR AND OPENED BOTH PASSENGER SIDE DOORS LETTING SMOKE OUT. THE SMOKE WAS STILL COMING OUT AND I WAS STILL PARKED AT GAS PUMP, SO I LEFT THE DOORS OPENED, GOT BACK IN THE CAR AND MOVED IT TO A SAFER PLACE. BY THE TIME I HAD MOVED THE CAR, THE SEAT HAD STOPPED BURNING, SO I WAITED A FEW MINUTES AND DROVE THE CAR HOME ABOUT FIVE MILES. THE CAR HAD AN UNBELIEVABLE BAD SMELL IN IT THAT BURNED MY EYES AND GAVE ME A HEADACHE. I TOOK THE CAR TO MY LOCAL GM DEALER AND THEY REPAIRED THE SEAT BY REPLACING THE LUMBAR SWITCH AND SWITCH HOLDER UNDER WARRANTY. MY CONCERN IS THAT IF THIS SEAT COULD CATCH FIRE WITHOUT ANYONE EVEN SITTING IN IT, THEN THE DRIVERS SEAT WOULD EVEN BE MORE AT RISK. MY OTHER CONCERN IS THAT IF THIS FIRE HAD STARTED WHILE DRIVING THROUGH A CITY, THE SPEED AT WHICH THE CAR FILLED WITH SMOKE WOULD HAVE MADE IT EXTREMELY DANGEROUS GETTING SAFELY OFF THE ROAD. MY DEALER TRIED TO ASSURE ME THAT IT HAD NOT HAPPENED BEFORE AND IT WOULD BE VERY UNLIKELY TO HAPPEN AGAIN. I STILL DO NOT TRUST THIS VEHICLE AND I WILL MOST LIKELY TRADE IT IN BUT I THINK THIS PROBLEM SHOULD BE RESEARCHED BY SOMEONE OTHER THAN A GM DEALER. I'M CERTAIN PARTS ARE NO LONGER AVAILABLE. *TR
Sep 02, 2008
PARKING BRAKE
1 complaint
L REAR BRAKE ON 04 CADILLAC DEVILLE STARTED SMOKING AND EMITTING STRONG ODOR. HAD CAR TOWED TO DEALERSHIP FOR WARRANTY REPAIR. DEALERSHIP CALLED ME TO ADVISE THAT THIS WOULD NOT BE COVERED BY WARRANTY SINCE BRAKES ARE A NORMAL MAINTENANCE ITEM. QUOTED ME A PRICE OF $433.00 & ASKED IF THEY SHOULD GO AHEAD W/ REPAIRS< I RESPONDED THAT I'D PICK THE CAR UP & TAKE IT ELSEWHERE, THEY RESPONDED THAT IT WOULD NOT BE SAFE TO DRIVE,SO I AUTHORIZED THE REPAIR.SERVICE PERSON STATED THAT EMERGENCY BRAKE S/B SET FREQUENTLY OR THE CABLE WILL SEIZE.J I HAVEN'SEEN ANYTHING IN THE OWNERS MANUAL STATING THAT EMERGENCY BRAKE S/B SET FREQUENTLY. I'VE OWNED MANY AUTOS AND DON'T RECALLEVER SETTING THE EMERGENCY BRAKE,YET HAVE NEVER EVER HAD THE BRAKES SEIZE UP. SERVICE PERSON ALSO STATED THAT THIS HAPPENS OFTEN WITH DEVILLES. *TR
May 07, 2008
EXTERIOR LIGHTING
1 complaint
TL*THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE TURN SIGNALS ON THE VEHICLE DO NOT WORK AND THE FUSES ARE REPEATEDLY BLOWING. THE FUSES LAST FOR ONE OR TWO MONTHS AND THEN HAVE TO BE REPLACED. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 52,466
Oct 22, 2007
POWER TRAIN,VEHICLE SPEED CONTROL
1 complaint
DT*: THE CONTACT STATED AFTER STOPPING THE VEHICLE FOR AWHILE, THE VEHICLE HESITATED INTERMITTENTLY WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE PEDAL MUST BE RELEASED FOR THE VEHICLE TO OPERATE NORMALLY. IN AN ATTEMPT TO REPAIR THE PROBLEM, THE DEALERSHIP REPLACED THE VAPOR CANISTER, CRANKSHAFT POSITION SENSORS, A COIL PACK, AND SPARK PLUG, BUT THE PROBLEM PERSISTED. THE CONSUMER STATED SOMETIMES THE CRUISE CONTROL WILL NOT ENGAGE. UPDATED 12/01/06. *JB
Nov 01, 2006
LATCHES/LOCKS/LINKAGES
1 complaint
HOOD LATCH MOUNTING BRACKET NUTS SHEARED OFF . THIS CAUSE THE HOOD TO VIBRATE WHILE DRIVING. DRIVER TOOK THE VEHICLE TO THE DEALER, AND MECHANIC DETERMINED THAT THE HOOD LATCH MOUNTING BRACKET NUTS NEEDED TO BE REPLACED. *AK CONSUMER STATED HOOD LATCH IS NOT SECURING HOOD TIGHT. *BF
May 06, 2005
EQUIPMENT
1 complaint
THE ONSTAR EQUIPMENT ON 2004 CADILLAC DEVILLE DID NOT WORK PROPERLY. ***NO ANSWER REQUIRED***. *MR THE CONSUMER STATED THE PHONE DID NOT RECONIZE VOICE COMMAND. *JB
Mar 25, 2005
ELECTRICAL SYSTEM,EXTERIOR LIGHTING
1 complaint
THE VEHICLE'S EMERGENCY FLASHERS AND TURN SIGNAL LIGHTS CONTINUOUSLY BLEW OUT WITHOUT WARNING. UPON INSPECTION OF THE VEHICLE, THE DEALERSHIP HAS FOUND BARE WIRING IN THE WALL BETWEEN THE MOTOR AND THE DASHBOARD, WHERE THE WIRES HAVE BEEN PULLED THROUGH. THE DEALERSHIP HAS REPLACED THE FLASHER UNIT AND FUSE SEVERAL TIMES BUT THE PROBLEM STILL OCCURS. THE CAUSE OF THE LIGHTS BLOWING HAS YET TO BE DETERMINED. *NM
Aug 30, 2004
Frequently Asked Questions
How many problems does the 2004 CADILLAC Deville have?
The 2004 CADILLAC Deville currently has 173 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2004 CADILLAC Deville?
The most common problems reported for the 2004 CADILLAC Deville are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2004 CADILLAC Deville problem data come from?
All problem and complaint data for the 2004 CADILLAC Deville comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
Other Years - CADILLAC Deville
2005 Problems
2003 Problems
2002 Problems
2001 Problems
2000 Problems
1999 Problems
1998 Problems
1997 Problems
1996 Problems
1995 Problems
1994 Problems
1993 Problems
1992 Problems
1991 Problems
1990 Problems
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60 Special
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