131
Complaints Reported

Complaints by Component

ENGINE AND ENGINE COOLING
21 complaints
TL* THE CONTACT OWNS A 1996 CADILLAC SEVILLE STS. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH AND SMELLED A STRONG BURNING ODOR OF FUMES INSIDE OF THE VEHICLE. THE ENGINE BEGAN TO OVERHEAT, CAUSING THE TEMPERATURE GAUGE TO INCREASE RAPIDLY TO HOT. THE CONTACT MANEUVERED TO THE SIDE OF THE ROAD TO INSPECT THE VEHICLE AND NOTICED A SUBSTANTIAL AMOUNT OF COOLANT LEAKAGE UNDERNEATH THE DASHBOARD AND THE FRONT PASSENGER FLOOR AREA. THE VEHICLE WAS TOWED TO THE RESIDENCE. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 138,000.
Dec 05, 2011
Fire: 1
GM HAS A KNOWN PROBLEM WITH THE CADALLIC NORTHSTAR 4.6L HEAD GASKETS. THEY BROKE DOWN BETWEEN 70,000 AND 140,000 MILES GM WILL NOT ASSIST IN THE REPAIR OF THE HEAD GASKETS. OUR CADILLAC IS A 1996 WITH 72,000 MILES AND HAS HAD THE LEAKING SINCE 40,000 MILES. THE DEALER WAS AND IS WILLING TO REPAIR FOR APPROX. $3500.00. WE HAVE NEVER BEEN TOLD ABOUT THE LAWSUIT THAT WAS FILES AND THE DEALER HAS KNOWN ABOUT THE DEX COOLANT PROBLEM. THE DEALER WILL NOT GUARANTEE THE HEAD GASKET THEY SAID WAS NEEDED . I DID NOT KNOW THAT THERE WERE SERVICE BULLITTINS ON PUTTING INSERTS IN THE BLOCK FOR THE HEAD BOLTS. I THINK OVER 50% OF THESE ENGINES HAVE HAD THE GASKET REPLACED. THIS WAS A PROBLEM, BUT I KNOW THAT THEY LIKE THE MONEY THAT IT BRINGS IN TO THEM.
Mar 11, 2011
NORTHSTAR ENGINE PROBLEM - THE HEAD BOLTS PULLED LOOSE CAUSING ENGINE COOLANT TO LEAK INTO THE EXHAUST. HAD INSERTS PUT IN BY LOCAL MECHANIC WHO HAD PREVIOUSLY DONE TWO SUCH REPAIRS (CADILLAC ADVISED THAT IT ONLY HAD A 60% CHANCE OF FIXING THE PROBLEM IF THEY DID THE WORK AND THE COST WOULD BE $3,000 - $4,000). CAR HAD ABOUT 70,000 MILES ON IT AT TIME OF FAILURE. CAR RAN WELL UNTIL OCTOBER 2008 WHEN COOLANT LOSS STARTED AGAIN. HAVE TRIED VARIOUS SEALANT BUT IT IS LIKELY THE HEAD BOLTS AGAIN. AN ALUMINUM BLOCK WITH ALUMINUM HEADS AND HIGH COMPRESSION APPEARS TO BE COMBINE WITH A WEAK DESIGN OF THE HEAD BOLTS. FROM WHAT I HEAR ALL NORTHSTAR'S OF THIS ERA WILL HAVE THIS PROBLEM AT SOME POINT AND THE PROBLEM WAS NOT FIXED UNTIL 2001 OR SO. IT IS SAID THAT A JEG'S MOTOR HAS ADDRESSED THIS PROBLEM BUT AT A COST OF WHAT, $3,000 PLUS INSTALLATION? I LIKE THE CAR BUT IT IS HARD TO WORK ON AND HAS ITS SHARE OF ISSUES. *TR
Jan 24, 2009
GM HAS A KNOWN PROBLEM WITH THE CADALLIC NORTHSTAR 4.6L HEAD GASKETS. THEY BROKE DOWN BETWEEN 70,000 AND 140,000 MILES GM WILL NOT ASSIST IN THE REPAIR OF THE HEAD GASKETS. AT THE DEALER BY MY HOUSE THERE WERE 3 OF THESE VEHICLES IN THE SHOP IN THE LAST WEEK THEY CLAIMED THAT THEY DID 2 A MONTH. THIS WAS ONLY ONE DEALER YES THIS COULD BE ON A CAR THAT WAS A 1994 OR UP THAT I KNOW OFF. THIS WAS A $3500-$6500 REPAIR THEY WILL NOT GUARANTEE THE REPALACMENT OF JUST THE HEAD GASKET THEY SAID WAS NEEDED . I KNOW THAT THERE WERE SERVICE BULLITTINS ON PUTTING INSERTS IN THE BLOCK FOR THE HEAD BOLTS. I THINK OVER 50% OF THESE ENGINES HAVE HAD THE GASKET REPLACED OR A NEW ENGINE PUT IN FROM THE LITTLE BIT OF RESEARCH I HAVE HAD A CHANCE TO DO, AND THE DEALER HAVE CALLED A FEW . THIS WAS A PROBLEM, BUT I KNOW THAT THEY LIKE THE MONEY THAT IT BRINGS IN TO THEM. I THINK SOME ONE NEEDS TO INVESTAGE THIS, AND I DON'T KNOW WHERE TO GO. I HOPE YOU CAN HELP WITH ALL THE TALK OF PEOPLE BUYING OVERSEAS CARS I DO NOT WANT TO BUY ONE MYSELF BUT WITH THE INPUT FROM GM ON THIS THEY ARE FORCING PEOPLE TO DO THIS. *AK
May 12, 2007
WHILE DRIVING CHECK ENGINE LIGHTAPPEARED ON THE DASHBOARD AND REMAINED ON. CONSUMER NOTICED THAT THE TEMPERATURE GAUGE REGISTERED HOT, AND OVERHEATED. COULD NOT DRIVE THE VEHICLE. CONSUMER CONTACTED DEALER FOR AN APPOINTMENT FOR INSPECTION AND REPAIRS. *AK
Sep 13, 2004
+ 16 more complaints for this component
ELECTRICAL SYSTEM
19 complaints
TL* THE CONTACT OWNS A 1996 CADILLAC SEVILLE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE ENTIRE INSTRUMENT PANEL WENT BLACK WITH THE EXCEPTION OF THE RADIO COMPONENT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 95V224000 (EQUIPMENT:ELECTRICAL). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS UNKNOWN.
Dec 03, 2012
TL* THE CONTACT OWNS A 1996 CADILLAC SEVILLE SLS. THE CONTACT WAS TRAVELING 30 MPH WHEN AN ERROR MESSAGE APPEARED INDICATING THAT THE VEHICLE WOULD NOT START. THE VEHICLE THEN STALLED. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC. THE MECHANIC STATED THAT A GROUNDED FUSE CAUSED A FAILURE TO THE WIRING HARNESS IN THE INSTRUMENT PANEL. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE UNKNOWN.
Jul 19, 2012
DT: 1996 CADILLAC SEVILLE. THE CONSUMER STATED THE IGNITION CUT OUT WHILE DRIVING. THIS CAUSED THE VEHICLE TO LOSE POWER STEERING. THE VEHICLE THEN SLOWED DOWN, AND HE TURNED OFF THE IGNITION, AND THEN TURNED IT ON AGAIN. THIS HAPPENED APPROXIMATELY ONCE EVERY COUPLE OF MONTHS. THE VEHICLE WAS NOT TAKEN TO THE DEALERSHIP, NOR HAD ANY OTHER MECHANIC INSPECTED THE VEHICLE. . THE CONSUMER STATED THIS HAPPENED SINCE PURCHASING THE VEHICLE. *AK
Aug 15, 2005
DT: THE CONSUMER'S VEHICLE HAD PROBLEMS WITH IT'S INSTRUMENT CLUSTER. THE CONSUMER SEARCHED THE INTERNET FOR A INSTRUMENT CLUSTER RECALL. HE FOUND A RECALL BUT WAS TOLD BY THE DEALER AND MANUFACTURE THAT HIS VEHICLE WAS NOT INCLUDED IN THE RECALL. THE SPEEDOMETER WOULD WILL GO FROM 10MPH TO 140 MPH AND THE TACHOMETER WOULD GO FROM NORMAL TO 0. SOMETIMES THE VEHICLE WOULD NOT START. REFR# CADILLAC 1-333-062133, CAMPAIGN # FROM RECALL 95V224000. *NM OCCASIONALLY ALL ENGINE POWER IS ABRUPTLY LOST WITHOUT WARNING AT LOW SPEEDS OF 10-30 MPH RESULTING IN LOSS OF CONTROL WITH POWER STEERING FUNCTION LOST. ON 2 OCCASIONS THE CAR STEERED ITSELF INTO AN OPPOSING TRAFFIC LANE. NO COLLISION OCCURRED BECAUSE THE OPPOSING TRAFFIC LANE WAS FREE OF TRAFFIC. STEERING CONTROL WITHOUT POWER STEERING WAS IMPOSSIBLE AFTER ENGINE FAILURE. *TT
Jun 10, 2005
CONSUMER'S VEHICLE EXPERIENCED THE SAME PROBLEMS AS MENTIONED IN RECALL 95V224000 CONCERNING INSTRUMENT PANEL. DEALERSHIP WILL NOT REPAIR FREE OF CHARGE BECAUSE THE VIN WAS NOT INCLUDED. *AK
Dec 02, 2004
+ 14 more complaints for this component
FUEL SYSTEM, GASOLINE
16 complaints
TL* THE CONTACT OWNS A 1996 CADILLAC SEVILLE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 04V110000 (FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS) FOR A FUEL LEAK BUT THE FAILURE RECURRED. THE VEHICLE WAS LEAKING GASOLINE ONTO THE GROUND FROM THE ENGINE COMPARTMENT, WHICH THE CONTACT WAS CONCERNED COULD POSSIBLY CAUSE A FIRE. THE DEALER AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 150,000. THE VIN WAS UNAVAILABLE.
Feb 27, 2012
I JUST RECENTLY NOTICED A FUEL ODOR FROM CAR. WHEN FILLING UP WITH GAS I NOTICED A SMALL AMOUNT OF FUEL ON THE FILLER TUBE. UPON INSPECTION THE TUBE IS RUSTED AND NEEDS REPLACEMENT FOR ABOUT $400.00. I AM SURPRISED THAT THE FILLER TUBE WOULD RUST THROUGH. IS THERE A POSSIBLE DEFECT IN THE DESIGN OR THICKNESS OF THE FILLER TUBE? *TR
Apr 18, 2008
I OWN A 1996 CADILLAC SEVILLE. NHTSA RECALL CAMPAIGN NUMBER: 04V110000 NHTSA ACTION NUMBER: EA04003 MY GM SERVICE REQUEST NUMBER: 71-584885453 ISSUE: MY CADILLAC'S FUEL RAIL HAS A LEAK (IN FACT 3). I FOUND THE RECALL ON-LINE, AND CALLED CADILLAC. THEY STATED THEY INSPECTED THE VEHICLE ON 9/13/2004 AND AT THAT TIME, THERE WAS NO LEAK. THEY DID NOT REPLACE THE FUEL RAIL WITH THE STAINLESS STEEL RAIL. THEY TOLD ME YESTERDAY (LIN FOSTER AT GM CORPORATE 800-333-4223) THAT THEIR DUTY WAS TO INSPECT THE VEHICLE. AND AS THEY HAD INSPECTED IT IN 2004 AND THERE WERE NO ISSUES THEN, THEY HAD NO DUTY NOW. I TOOK THE CADILLAC TO MY CADILLAC DEALERSHIP THIS MORNING (BOB ALLEN CADILLAC IN DANVILLE, KY). THEY CONFIRMED THAT THERE WAS NO STAINLESS STEEL FUEL RAIL ON THE CAR. I CALLED GM CADILLAC AGAIN (800) 458-8006. SPOKE WITH JILL THIS TIME. SHE STATED SHE COULD NOT PULL UP THE NHTSA INFORMATION TO READ IT HERSELF... SO I READ IT TO HER. SHE HAD MY VIN, AND TO ME, THE RECALL INFORMATION IS QUITE CLEAR. THE 8TH DIGIT OF MY VIN IS "Y", AND AS I READ THE RECALL INFORMATION, GM IS SUPPOSED TO INSTALL THE STAINLESS STEEL FUEL RAIL. GM/CADILLAC STATE THEY HAVE NO DUTY WHAT-SO-EVER. THAT THEIR OBLIGATION WAS PERFORMED IN FULL WITH THEIR 9/13/2004 INSPECTION (IN WHICH THEY ALSO CONFIRM THEY DID NOT REPLACE THE FUEL LINE). THEY WILL NOT ASSIST IN ANY WAY. THEY DEALER IS READILY WILLING TO DO THE REPAIR, IF I PAY FOR IT. HELP PLEASE!! STEPHEN MARK HILLIS *TR
Dec 18, 2007
NHTSA RECALL CAMPAIGN NUMBER: 04V110000 FUEL RAIL LEAK CADILLAC REFUSES TO REPLACE THE LEAKING FUEL RAIL. THEY INSPECTED THE CAR ON 9/13/2004, AND AT THAT TIME THERE WAS NO EVIDENCE OF A LEAK. NOW, THERE IS A LEAK, AND THEY REFUSE TO REPLACE THE FUEL RAIL WITH THE NEW STAINLESS STEEL FUEL RAIL. THEY HAVE STATED THEY HAVE NO OBLIGATION TO REINSPECT THE VEHICLE. I READ LIN FOSTER (FROM CADILLAC AT 800-333-4223) THE NHTSA BULLETIN "THE RECALLED CADILLACS WILL RECEIVE THE NEW STAINLESS STEEL FUEL RAILS," AND HE CONTINUED TO STATE THAT CADILLAC HAD NO RESPONSIBILITY TO INSPECT THE VEHICLE TWICE. THE DEALERSHIP WILL NO REPAIR THE VEHICLE UNLESS THERE IS AN OPEN "SERVICE CAMPAIGN" AND CADILLAC REFUSES TO OPEN A SERVICE CAMPAIGN STATING THE VEHICLE HAS BEEN LOOKED AT ONCE, AND THAT IS ALL THAT THEY HAVE A DUTY TO DO. THE RECALL HAS NOT BEEN PERFORMED AND THE FUEL RAIL IS LEAKING. *TR
Dec 17, 2007
WHILE DRIVING THE SMELL OF GASOLINE IN THE CABIN OF THE VEHICLE BECAME OVERWHELMING. DRIVER PULLED OVER AND NOTICED GAS STREAMING FROM THE FUEL RAIL. FUEL RAIL WAS REPLACED WITH UPDATED VERSION BY MECHANIC. *NM
Sep 01, 2005
+ 11 more complaints for this component
STEERING
13 complaints
THE STEERING MECHANISM VIBRATES WHEN THE VEHICLE IS TURNED AT LOW SPEEDS DUE TO WORN STEERING GEAR. THE FIRST FAILURE, THE POWER STEERING GEAR AND PUMP WAS REPLACED. THE SECOND, CONSUMER IS BEING TOLD IT NEEDS REPLACING AGAIN. *JG
Jun 10, 2002
WHILE DRIVING IN RAINY WEATHER CONDITIONS STEERING LOCKS UP. DEALER CLAIMS THAT POWER STEERING BELTS SLIP IN THE RAIN *AK
Nov 23, 1999
POWER STEERING LOSS DURING HEAVY RAIN
Nov 09, 1999
CONSUMER WAS MAKING A RIGHT TURN WHEN THE STEERING LOCKED UP IN THE MIDDLE OF THE ROAD. THIS WAS A RAINNY DAY, DEALER SAYS THE POWER STEERING BELTS SLIPS IN THE RAIN, AND REPLACED . 22328 MILES AT THIS TIME.
Jun 14, 1999
POWER STEERING FAILED.
Jan 19, 1999
+ 8 more complaints for this component
EQUIPMENT
8 complaints
TL* THE CONTACT OWNS A 1996 CADILLAC SEVILLE STS. WHILE DRIVING 35 MPH THE LIGHTS ON THE INSTRUMENT CONTROL PANEL FAILED. HIS VEHICLE IDENTIFICATION NUMBER WAS EXCLUDED FROM RECALL CAMPAIGN ID NUMBER: 95V224000 (EQUIPMENT:ELECTRICAL). HE WAS IN THE PROCESS OF HAVING THE VEHICLE REPAIRED AT HIS EXPENSE. HOWEVER, THE FAILURE OCCURRED TWICE IN THE PAST. THE FAILURE MILEAGE WAS 80000. THE CURRENT MILEAGE WAS 94000.
Dec 18, 2009
DT*: THE CONTACT STATED THE INSTRUMENT PANEL GAUGES INTERMITTENTLY ILLUMINATE. THERE IS A NHTSA RECALL, # 95V224000, REGARDING THE EQUIPMENT. THE VEHICLE WAS SEEN BY A DEALER, BUT NO REPAIRS WERE MADE. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN.
Mar 08, 2006
#95-V-224-000 THE HEADLIGHTS WENT OUT, WHICH CAUSED CONSUMER TO PULL OVER UNTIL THEY RESET THEMSELVES, CONSUMER STATED THERE WAS A RECALL REGARDING THE ISSUE.*JB
Feb 24, 2003
A/C HAS LACK OF COOLANT UNDER HIGH AMBIENT TEMPERATURES. CONSUMER WARRANTY HAS EXPIRED & THERE WAS 50,1000 MILES ON VEHICLE. *AK *ML
Jul 10, 2000
AIR CONDITIONER FAILED. AW
Jul 01, 1998
+ 3 more complaints for this component
AIR BAGS
7 complaints
TL* THE CONTACT OWNS A 1996 CADILLAC SEVILLE. WHILE APPROACHING A STOP, THE FRONT DRIVER AND PASSENGER AIR BAGS DEPLOYED INDEPENDENTLY AND WITHOUT IMPACT. THE CONTACT SUSTAINED ABRASIONS TO THE RIGHT ARM, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A BODY SHOP. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 156,000.
Jun 06, 2016
Injuries: 1
TL*THE CONTACT OWNS A 1996 CADILLAC SEVILLE. WHILE DRIVING 30 MPH, THE VEHICLE DROVE OVER A SLIGHT BUMP IN THE ROAD AND THE AIR BAGS SUDDENLY DEPLOYED. THE CONTACT NOTICED SMOKE COMING OUT OF THE AIR BAGS. THE VEHICLE BECAME ENGULFED WITH SMOKE AND WAS VERY HOT. IN ADDITION, THE CONTACT SMELLED SOMETHING BURNING. THE VEHICLE WAS DRIVEN BACK TO HIS RESIDENCE AND THE AUTO CLUB CAME OUT TO CUT THE AIR BAGS. THE DEALER DENIED THAT THERE WAS A RECALL FOR THE VEHICLE. THERE IS A RECALL FOR THIS VEHICLE, BUT ONLY FOR THE 1995 SEVILLE (NHTSA CAMPAIGN ID NUMBER 98V115000 (AIR BAGS)). ANOTHER DEALER WAS NOTIFIED AND THEY ALSO DENIED THAT THERE WAS A RECALL FOR THIS TYPE OF VEHICLE. THE CONTACT SUSTAINED A SPRAINED THUMB AND BRUISES ON BOTH HANDS. THE PASSENGER SIDE AIR BAG DID NOT DEPLOY. THERE WAS ONLY SMOKE INHALATION FROM THE AIR BAGS. THE VEHICLE IS CURRENTLY AT THE CONTACT'S RESIDENCE. THE VEHICLE HAS NOT BEEN REPAIRED, ALTHOUGH IT WAS INSPECTED AND APPEARS TO HAVE A DEFECT. THE FAILURE AND CURRENT MILEAGES WERE 125,000.
Apr 14, 2009
Fire: 1
Injuries: 1
SMOKE CAME OUT OF THE STEERING COLUMN WHEN I TOOK OFF FROM A STOP LIGHT. IT WAS NOT A GREAT DEAL OF SMOKE BUT ENOUGH FOR ME TO QUESTION THE PROBLEM. I TOOK IT TO THE MECHANIC AND HE CHECKED ALL THE WIRING IN THE COLUMN AND DID NOT FIND ANY BURNED WIRES. WHEN HE REMOVED THE AIR BAG PACKAGE HE FOUND WHAT APPEARED TO BE BURN MARKS ON AIR BAG ASSEMBLY. HE RECOMMENDED THAT I TAKE IT TO DEALER AT THIS TIME. *NM
Nov 17, 2005
CAR WAS INVOLVED IN A FRONTAL COLLISION AND THE AIRBAGS DID NOT DEPLOY, CAUSING INJURY. HAVE CONTACTED CADILLAC, AND FINALLY THROUGH ESIS THEY HAVE INFORMED ME THE AIRBAG SYSTEM WORKED PERFECTLY BEFORE, DURING AND AFTER THE ACCIDENT. I DISAGREE.
Aug 03, 2000
Crash: 1
Injuries: 2
AIR BAGS AND ABS FAILED TO FUNCTION DURING CRASH.
Aug 11, 1997
Crash: 1
+ 2 more complaints for this component
VISIBILITY
6 complaints
DURING INCLEMENT WEATHER THE DRIVERS SIDE WINDOW REQUIRED REPEATED ATTEMPTS TO OPEN OR CLOSE, THE POWER WINDOW SWITCH WAS REPLACED. *JG
Jun 10, 2002
CLOCK FAILED.
Nov 04, 1997
POWER WINDOWS FAILED.
Oct 27, 1997
DRIVER'S SIDE WINDOW FAILED.
Sep 09, 1997
PLASTIC MOVING MECHANISM ON RIGHT REAR VIEW MIRROR FAILED.
Feb 25, 1997
+ 1 more complaint for this component
VEHICLE SPEED CONTROL
5 complaints
ACCELERATOR STUCK ON A 1996 CADILLAC SLS, RESULTING IN LOSS OF CONTROL OF CAR AND SUBSEQUENT CRASH. CAR WOULD NOT SHIFT INTO NEUTRAL AND ACCELERATOR STUCK EVEN AFTER THE CRASH. *LA
Jan 25, 2004
Crash: 1
Injuries: 1
LINDA M WEST WAS DRIVING AT 45 MPH ON 4 LANE CITY HIGHWAY ON 2/12/99. WHEN APPROACHING RED LIGHT, SHE TOOK HER FOOT OFF THE ACCELERATOR BUT THE CAR DID NOT SLOW DOWN. APPLYING FULL FORCE TO THE BRAKES DID NOT STOP THE CAR. TO AVOID COLLIDING WITH CAR IN FRONT OF HER, SHE TURNED OFF THE IGNITION. AFTER RESTARTING THE CAR, THE ACCELERATOR WAS NORMAL. PARKED CAR IMMEDIATELY AND HAD TOWED TO DEALER. DEALER REPLACED ACCELERATOR CABLE. NO KNOWN CAUSE OF FAILURE. ONE STRAND BROKE, UNRAVELED, AND DID NOT ALLOW DECELERATION. CHARLES CALLED GM CUSTOMER SERVICE ON 2/15/99 TO INFORM OF SAFETY PROBLEM. INQUIRED ABOUT SAFETY RECALLS AND TECHNICAL BULLETINS. NONE EXISTED FOR THIS PROBLEM. SINCE IT WAS A NEAR ACCIDENT AND A SAFETY PROBLEM, I REQUESTED A TECHNICAL BULLETIN BE PREPARED. CUSTOMER SERVICE REPRESENTATIVE INDICATED IT WAS A GM DECISION. I ASKED TO TALK TO SUPERVISOR BUT RECEIVED AN ADDRESS TO WRITE. I WAS NOT SATISFIED THAT A PART FAILURE NEARLY LEAD TO AN ACCIDENT AND THAT GM WAS NOT TAKING IT VERY SERIOUSLY. I EXAMINED THE NEW CABLE AND DETERMINED THE CABLE IS UNDER VERY LITTLE TENSION AND THAT IT DOES NOT RUB ON ANY OTHER PARTS. I AM CONCERNED THAT THE PART MAY BE FAULTY AND THAT GM SHOULD ALERT DEALERS TO THE POTENTIAL SAFETY PROBLEM. I DO NOT UNDERSTAND WHY THE PART SHOULD HAVE FAILED AND WOULD LIKE A STRAIGHT ANSWER FROM GM. WHEN I INQUIRED IF I COULD RECEIVE THE RESULTS OF THE INVESTIGATION, I WAS TOLD I COULD NOT GET IT.
Feb 28, 1999
ACCELERATOR BECAME STUCK WHILE DRIVING.
Jan 19, 1999
THE ENGINE CONTINUES TO RACE AFTER TAKING FOOT OFF THE ACCELERATOR PEDAL. AFTER COMING TO A COMPLETE STOP. THE BRAKES DO NOT HOLD AND THE VEHICLE LUNGES FORWARD. THE DEALER IS AWARE OF THE PROBLEM. THE DEALER HASN'T CORRECTED THE PROBLEM. *AK
Oct 21, 1998
SPEED SENSOR FAILED.
Feb 12, 1997
POWER TRAIN
4 complaints
INPUT SPEED SENSOR FAILURE CAUSE ENGINE RACING, ROUGH SHIFTING AND "SERVICE TRANSMISSION" LIGHT TO ILLUMINATE ON THE DRIVERS INFO CENTER.*ET
Jul 15, 2000
THE TRANSMISSION FAILED PRIOR TO MY TAKING POSSESSION, THOUGH I DID NOT FIND OUT UNTIL AFTER TAKING POSSESSION. I BELIEVE THE DEALER KNEW OF THE FAILURE PRIOR TO SELLING THE VEHICLE. FAILURE WAS AN INTERNAL SENSOR FOR SURE AND OTHER PARTS SUSPECTED.
Oct 04, 1999
WHEN DRIVING AT ANY SPEED CONSUMER CAN'T TELL HOW FAST THE VEHICLE IS TRAVLING DUE TO THE SPEEDOMETER/ODOMETER BREAKING. *AK
Sep 21, 1999
SHIFT SOLENOID FAILED.
Oct 27, 1997
EXTERIOR LIGHTING
4 complaints
HEADLIGHTS FAIL WHILE DRIVING AT NIGHT, CAUSING POOR VISIBILITY. DEALER CANNOT DUPLICATE DEFECT. A MODULE HAS BEEN REPLACED, AND SO FAR THE PROBLEM HAS NOT REOCCURRED. *AK *ML
Mar 14, 2000
THE LEFT REAR TAIL LIGHT GETS FOGGED UP DUE TO MOISTURE AND WATER GETTING INSIDE OF THE LENS. DEALER SAYS CADILLAC WONT LET THEM CHANGE IT. THE ONLY SHORT TERM SOLUTION IS TO BLOW DRY THE LIGHT. *AK
Nov 16, 1999
TAIL LIGHT FAILED.
Oct 27, 1997
TURN SIGNALS FAILED.
Sep 11, 1997
STRUCTURE
3 complaints
TL*THE CONTACT OWNS A 1996 CADILLAC SEVILLE. AFTER BEING PARKED FOR MORE THAN A WEEK, THE VEHICLE'S DRIVER SIDE DOOR CONTROL BOX CAUGHT FIRE. THE FIRE DAMAGED THE DOOR, DASHBOARD, AND CEILING OF THE VEHICLE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND PROVIDED A REPORT. THE CURRENT AND FAILURE MILEAGES WERE 131,000.
Jul 12, 2007
Fire: 1
FRONT BUMPER FAILED.
Oct 27, 1997
OUTSIDE DOOR HANDLES DEFECTIVE.
Feb 12, 1997
VISIBILITY,EQUIPMENT
2 complaints
THE HVAC ONLY EMITS HEAT. THE RELAY WAS REPLACED. AIR CONDITIONING FAILED AGAIN AND ONCE AGAIN HAD TO BE REPLACED. THE AIR CONDITIONER COMPRESSOR AND FILTER HAD TO BE REPLACED AND THE BLOWER MOTOR FAILED AND WAS REPLACED. *JG
Jun 10, 2002
PROBLEMS STARTED WITH A BUZZING SOUND EMITTING FROM THE RADIO/SPEAKERS; THEN SMOKE STARTED TO COME FROM THE STEERING WHEEL; VEHICLE WOULD NOT START ON MANY OCCASIONS RESULTING IN MY HAVING TO BE TOWED; ELECTRIC WINDOW AND MIRRORS STOPPED WORKING; DRIVER'S SEAT LAYS BACK TO FURTHEST POINT (ALMOST RESTING AGAINST BACK SEAT) AND WILL NOT RESPOND TO CONTROLS UNTIL FULLY RECLINED--THIS CONTINUES TO OCCUR NOT ONLY WHILE THE VEHICLE IS PARKED BUT ALSO WHILE BEING DRIVEN; HORN WOULD GO OFF WHEN CAR WAS STARTED AND COULD NOT BE SHUT OFF; BOTH "SERVICE ENGINE" & "SERVICE TRANSMISSION" LIGHTS WOULD COME ON CONTINUOUSLY, EVEN AFTER SERVICE WAS DONE; TRACTION CONTROL WOULD ENGAGE FOR NO APPARENT REASON AND WOULD REMAIN ENGAGED UNTIL ENGINE WAS SHUT OFF; WHILE DRIVING THE STEERING BECAME EXTREMELY TIGHT AND DIFFICULT TO TURN; STEERING MADE LOUD GRINDING NOISES WHEN TURNING; INTERIOR LIGHTS AND HIGH BEAMS STOPPED WORKING; ENGINE WOULD DIE WHILE BEING DRIVEN AND WOULD NOT TAKE A "JUMP" CHARGE RESULTING IN HAVING TO BE TOWED;
Feb 13, 2002
ENGINE AND ENGINE COOLING,UNKNOWN OR OTHER
2 complaints
ENGINE WARNING LIGHT WOULD COME ON DURING NORMAL OPERATION OF VEHICLE WHILE TRAVELING AT ANY SPEED. DEALERSHIP EXAMINED VEHICLE AND COULD NOT DETERMINE A CAUSE FOR THE PROBLEM. THEN WITH APPROXIMATELY 61,000 MILES ON VEHICLE , ENGINE WARNING LIGHT ILLUMINATED AGAIN, AND THE VEHICLE WAS TOWED TO DEALERSHIP. MECHANIC DIAGNOSED THAT AN ENGINE COOLANT BYPASS HOSE LEAKED, AND CAUSED SEVERE DAMAGE TO THE ENGINE, WHICH HAS TO BE REPLACED AT CONSUMER'S EXPENSE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION.*AK
Jan 03, 2002
ENGINE CHECK LIGHT HAS BEEN COMING ON OCCASIONALLY SINCE 1998. TAKEN TO DEALER NUMEROUS TIMES, COULD NOT FIND A CAUSE. ON 19 DEC 2001, ENGINE SERVICE LIGHT CAME ON, THEN THE LIGHT STOPPED ENGINE. CONSUMER HAD VEHICLE TOWED TO DEALER, WHO DETERMINED ENGINE COOLANT HAD LEAKED INTO ENGINE. ENGINE HAD TO BE REPLACED.*AK
Jan 02, 2002
SEATS
2 complaints
ELECTRICAL SHOCK AND BURNS RECEIVED FROM DRIVER'S SIDE SEAT HEATER. DEALER NOTIFIED, AND REPAIRS WERE BEING MADE AT NO COST TO CONSUMER. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS. *AK
Sep 29, 2000
Injuries: 1
POWER LUMBAR SUPPORT FAILED.
Feb 12, 1997
ENGINE
1 complaint
The contact owned a 1996 Cadillac Seville. The contact stated while parked, the contact noticed smoke coming from the vents. The contact was able to exit the vehicle, and once the contact exited the vehicle, the vehicle burst into flames. The fire department was able to extinguish the fire. The contact was unsure if a police report was filed. No one was injured. The vehicle was towed and deemed a total loss. The manufacturer was not notified of the failure. The failure mileage was 100,000. The VIN was not available.
Dec 16, 2022
Fire: 1
ELECTRICAL SYSTEM,AIR BAGS
1 complaint
TL* THE CONTACT OWNS A 1996 CADILLAC SEVILLE. WHILE DRIVING 30 MPH, THE FRONT DRIVER AND PASSENGER SIDE AIR BAGS SUDDENLY DEPLOYED WITHOUT IMPACT OR WARNING. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE TECHNICIAN NOTICED WATER LEAKING FROM THE AIR CONDITIONING UNIT INTO THE AIR BAG COMPUTER SYSTEM, WHICH CAUSED THE AIR BAGS TO FAIL. AS A RESULT, THE CONTACT WAS INFORMED THAT THE AIR BAGS AND OTHER UNKNOWN PARTS RELATED TO THE COMPUTER SYSTEM AND AIR CONDITIONING UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 183,000.
Jan 06, 2017
ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
1 complaint
TL* THE CONTACT OWNS A 1996 CADILLAC SEVILLE. THE CONTACT STATED THAT THERE WAS A FUEL LEAK. ALSO, WHEN THE VEHICLE WAS STARTED, THE PASS KEY LOCK WARNING INDICATOR FLASHED. THE KEY WOULD NOT TURN OVER TO START THE VEHICLE ON SEVERAL OCCASIONS. THE VEHICLE WAS UNABLE TO BE DRIVEN EACH TIME THE FAILURE OCCURRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 95V224000 (EQUIPMENT) AND 04V110000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND RECOMMENDED THAT THE VEHICLE BE TAKEN TO A DEALER FOR FURTHER DIAGNOSTIC TESTING. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 117,000.
Oct 31, 2016
ELECTRICAL SYSTEM,AIR BAGS,ENGINE
1 complaint
TL* THE CONTACT OWNS A 1996 CADILLAC SEVILLE. THE CONTACT STATED THE VEHICLE WOULD INTERMITTENTLY STALL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE DEALER STATED THE CRANK SHAFT SENSORS, SPARKS PLUGS AND IDLE AIR CONTROL VALVE NEEDED TO BE REPLACED THE VEHICLE WAS NOT REPAIRED. . THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC. THE MECHANIC REPLACED THE CRANK SHAFT POSITION SENSORS,WIRING, SPARKS PLUGS AND IDLE AIR CONTROL VALVE. HOWEVER THE FAILURE PERSISTED. THE CONTACT STATED NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS , ELECTRICAL SYSTEM) IS THE SAME FAILURE HE EXPERIENCED. HOWEVER, THE RECALL DID NOT INCLUDE THE CONTACT'S YEAR MAKE OR MODEL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 80,000. UPDATED 07-23-14 *BF UPDATED 7/31/14*CN
Mar 21, 2014
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE
1 complaint
MY 1996 CADILLAC SEDAN DEVILLE CAUGHT ON FIRE ON 3-20-10 AFTER I STARTED THE ENGINE. I HAD IT TOWED TO A LOCAL DEALERSHIP WHICH INFORMED ME THAT THERE WAS AN OPEN RECALL ON THE ENGINE FUEL RAIL WHICH I WAS NOT AWARE OF. I CONTACTED GENERAL MOTORS AND INFORMED THEM OF THE DAMAGES TO MY CAR AND THEY TOLD ME THAT THE STATUE OF LIMITATION HAD EXPIRED ON MY CAR. MY PROBLEM IS HOW COULD THEY HAVE FORSEEN THAT THIS WAS GOING TO HAPPEN UNLESS THEY KNEW THAT THERE WAS A PROBLEM. I WAS INFORMED THAT THE STATUE OF LIMITATION EXPIRED ON 2-13-02 AND THE RECALL WAS ISSUED UNTIL 4-16-04 WHICH DOES NOT MAKE SENSE UNLESS THEY KNEW THERE WAS A PROBLEM AND JUST DIDNT DO ANYTHING ABOUT IT. MY QUESTION IS DID I HAVE TO GET BURNT OR LOSE MY LIFE IN THAT CAR FOR GENERAL MOTORS TO TAKE RESPONSIBILTY FOR WHAT HAPPENED TO MY CAR. NOW I HAVE NO TRANSPORTATION AND GENERAL MOTORS WONT TAKE RESPONSIBILITY FOR WHAT HAPPENED. AN EMPLOYEE FROM GERALDS TIRES HAD TO RUN AND GET A FIRE EXTINGUSHER TO PUT THE FIRE OUT BEFORE ANY OF THERE CUSTOMERS OR EMPLOYEES GOT HURT WHEN THE FIRE IGNITED. WHO IS GOING TO HOLD THESE MANUFACTURES LIABLE FOR THERE NEGLIGENCE. IF I HAD RECEIVED A RECALL NOTICE I WOULD HAVE HAD THE FUEL LINE REPLACED BECAUSE THATS SOMETHING VERY SERIOUS AND DANGEROUS AND I DRIVE MY KIDS AND GRANDKIDS IN THAT CAR BECAUSE THATS MY ONLY VEHICLE AND I FEEL THAT GENERAL MOTORS SHOULD STAND UP AND TAKE RESPOSIBILITY FOR THERE NEGLIGENCE IT IS SOMETHING THAT THEY MANUFACTURED AND ALSO DANA THE MAKER OF THE FUEL LINE. *TR
Apr 10, 2010
Fire: 1
AIR BAGS,STRUCTURE
1 complaint
DT: THE CONTACT STATED WHILE DRIVING DOWN THE STREET THE DASHBOARD EXPLODED, AND THE AIR BAGS DEPLOYED WITHOUT WARNING. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD. THEN , HAD THE VEHICLE TOWED TO A DEALERSHIP WHERE IT IS CURRENTLY. REPAIRS WILL BE DONE AT THE CONTACT'S EXPENSE.*AK
Dec 07, 2005
SUSPENSION,ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,EQUIPMENT
1 complaint
CAR WAS PURCHASED (LEASED) ON 2/22/00. CAR KEPT STALLING WHILE DRIVING OR WOULDN'T START AT ALL. HAD IT TOWED TO DEALER ON 2/29/00. THEY COULDN'T DUPLICATE THE PROBLEM ON 6/8/00. THEY REPLACED THE FUEL PUMP AND I HAD CAR TOWED TO DEALER. DASH BOARD PANEL WOULD READ BATTERY, NO CHARGE WHEN IT WOULD RAIN HAD BELT REPLACED. HAD SEVERAL STIFF SPOTS WHEN TURNING STEERING WHEEL ON 11/1/01. RACK AND PINION AND WATER PUMP HAD TO BE REPLACED WITH ONLY 45654 MILES. ON 1/30/01 DEALER PERFORMED "PROTECT INJECTOR SERVICE" AT 49481 MILES. 2/20/02 RETURNED CAR TO DEALER, GAS PEDAL WAS STICKING. THEY CLEANED DEPOSIT IS FROM THROTTLE BLADES AT 49533 MILES. CAR BEGAN STALLING AGAIN. 10/29/01 EGR VALVE REPLACED WITH 60324 MILES. 12/12/01 SPARK PLUGS HAD TO BE REPLACED DUE TO POOR PERFORMANCE WITH 60324 MILES. WE HAVE REPLACED THE TIRES, FRONT AND BACK BRAKES. THE AIR CONDITIONING WENT OUT MAY, 2002. HAD IT REPAIRED ON 7/9/02 REPLACED R&R COMPRESSOR ASSEMBLY, EXPANSION TUBE ASSEMBLY, A/C RECHARGE, FREON, DYE KIT, A/C OIL AND ORIFICE TUBE WITH AN ODOMETER READING OF 69860!! RIDICULOUS ISN'T IT?? NOT DONE YET 7/11/02 - A/C IS OUT AGAIN. THIS TIME HAD TO REPLACE THE A/C SENSOR, A/C SWITCH, ACM MODULE, R&R SWITCH COMPRESSOR CUT-OFF, R&R SENSOR SUNLOAD (ATC), R&R MODULE CLIMATE CONTROL. TODAY, IT STILL DOESN'T WORK. I'M TIRED OF PUMPING $$ INTO SOMETHING THAT IS A LEASE. WE CONTACTED CADILLAC ON HELPING US GET OUT OF THIS LEASE AND INTO A DIFFERENT GM LEASE, THEY WOULDN'T HELP. THIS CAR HAS BEEN NOTHING BUT TROUBLE SINCE DAY 3. WHEN PARKING THE CAR AND TRYING TO REMOVE KEYS IS ANOTHER PROBLEM. WE HAVE TO HIT THE TOP OF THE SHIFTER TO GET THE KEYS TO RELEASE. THE SHIFTER STICKS AND WON'T RELEASE THE KEYS. CURRENTLY, THE PROBLEM WE HAVE IS THE BANGING UNDER THE CAR, WHICH WE FOUND ARE THE STRUTS. THEY DON'T EVEN MAKE AFTER MARKET ONES YET! LET US KNOW IF ANY OF THESE THINGS ARE "RECALLED". CADDY CRAP!! THANK YOU. DT
Nov 19, 2002
PARKING BRAKE
1 complaint
THE PARKING BRAKE RELEASE MECHANISM FAILED. THE RELEASE DIAPHRAM WAS REPLACED. *JG
Jun 10, 2002
UNKNOWN OR OTHER
1 complaint
THE REAR DECK LID PULL-DOWN FAILED TO OPERATE. THE PULL DOWN SWITCH WAS REPLACED. *JG
Jun 10, 2002
WHEELS
1 complaint
WHILE MAKING A TURN AT 5 MPH WHEEL ON DRIVER'S SIDE FRONT FELL OFF DUE TO LUGS: NUTS SHEARING OFF. PLEASE GIVE ANY FURTHER DETAILS.*AK
Jan 11, 2002
FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM
1 complaint
CONSUMER WAS TRAVELING ABOUT 70MPH ON HIGHWAY AND RPMS WENT ALL THE WAY TO ZERO. HE PULLED OVER AND HAD TO BE TOWED. DEALERSHIP WAS AWARE OF THE PROBLEM .METER ASSEMBLY/SENDER ASSEMBLE AND HARNESS. THERE WAS A DESIGN FLAW. ALSO, WIRES WERE MELTED TOGETHER, CAUSING A SHORTAGE.*AK
Oct 27, 2000
SUSPENSION,POWER TRAIN
1 complaint
BEFORE GOING ON THIS TRIP WARNING LIGHT CAME ON TRACTION CONTROL. DRIVING ON A WET HIGHWAY DURING RAIN ALL OF SUDDEN VEHICLE STARTED DRIFTING TO THE RIGHT. DIDN'T APPLY THE BRAKES, BUT TRIED TO TURN WHEEL TO LEFT, AND IT HAD NO EFFECT. DEALER COULDN'T FIND ANYTHING WRONG, AND STATED THAT THE TRACTION CONTROL COMES ON WHEN CAR GETS HEATED UP. *AK
Jul 11, 2000
FUEL SYSTEM, GASOLINE,SEAT BELTS,SEATS
1 complaint
I WOULD ALSO LIKE TO BRING TO YOUR ATTENTION THE FACT THAT THE FUEL FILTER IS LOCATED ON THE RIGHT SIDE OF THE FRAME JUST INCHES FROM THE FRONT BUMPER. I STRONGLY FEEL THAT THIS NEEDS IMEDIATE ATTENTION. ALSO, MY SEATBACK BROKE IMMEDIATALY AFTER IMPACT WHICH RENDERED MY SHOULDER HARNESS USELESS. *AK
Jan 29, 2000
Crash: 1
Injuries: 1
STEERING,ENGINE AND ENGINE COOLING
1 complaint
WHILE DRIVING THE VEHICLE STALLS UNEXPECTEDLY WITH LOSS OF STEERING CONTROL. MAY CAUSE OR BE CAUSE OF ACCIDENT. HAVE BEEN TO DLR 2X IN PAST BUT UNABLE TO DUPLICATE AND FIND CAUSE OF PROBLEM.
Oct 15, 1999
STEERING,VEHICLE SPEED CONTROL
1 complaint
THE CONSUMER HAS BEEN EXPERIENCING PROBLEMS WITH ACCELERATOR. ACCELERATOR STUCK WHILE DRIVING. THIER RPM STAYED AROUND 2000. IN ADDITION, POWER STEERING FAILED. THE MANUFACTURER HAS BEEN CONTACTED. *AK
Dec 08, 1998
SERVICE BRAKES, HYDRAULIC
1 complaint
WHILE DRIVING AT 35 MPH ANOTHER VEHICLE STOPPED IN FRONT OF CONSUMER'S VEHICLE, CAUSING THE CONSUMER TO APPLY THE BRAKES, AND THE CONSUMER REAR END ANOTHER VEHICLE. ALSO, THE FRAME CRACKED AND THE BUMPER ON THE CONSUMER'S VEHICLE WAS UNDER THE OTHER VEHICLE. *AK
Dec 01, 1998
Crash: 1
TIRES
1 complaint
TIRE FAILED.(MICHELIN).
Nov 04, 1997
INTERIOR LIGHTING
1 complaint
INTERIOR FUSE LIGHT FAILED.
Oct 22, 1997
STEERING,ELECTRICAL SYSTEM
1 complaint
WHILE ENTERING GARAGE STEERING FROZE, DRIVER WAS NOT ABLE TO COMPLETE TURN, VEHICLE LOST CONTROL, HIT ANOTHER CADILLAC AND GARAGE DOOR, CAUSING EXTENSIVE DAMAGE. ALSO BATTERY FAILED SEVERAL TIMES WHILE DRIVING. *AK
Sep 25, 1997
Crash: 1
4.4/5.0
63 reviews

Frequently Asked Questions

How many problems does the 1996 CADILLAC Seville have?

The 1996 CADILLAC Seville currently has 131 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 1996 CADILLAC Seville?

The most common problems reported for the 1996 CADILLAC Seville are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 1996 CADILLAC Seville problem data come from?

All problem and complaint data for the 1996 CADILLAC Seville comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

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