2004 CADILLAC Seville Problems & Complaints

2004 CADILLAC SEVILLE. CONSUMER WRITES IN REGARDS TO VEHICLE SUDDEN LOSS OF POWER STEERING WHEN DRIVING IN WET WEATHER. *SMD

THE TEXTING AND DRIVING,NEEDS TO STOP *JS

I HAVE A 2004 CADILLAC SLS THAT I PURCHASED NEW IN 2004.... THE STEERING COLUMN HAD TO BE REPLACED ON IT APPROX. A YEAR OR SO AGO BUT APPROX. A MONTH AGO, WE HAD A HEAVY RAIN AND I WAS ATTEMPTING A RIGHT TURN INTO MY NEIGHBORHOOD AND THE STEERING GOT REAL TIGHT AND INSTEAD OF TURNING RIGHT INTO THE RIGHT HAND LANE, I HAD TO GO INTO THE LEFT LANE WHERE ONCOMING CARS ARE BUT, LUCKILY, THERE WASN'T A CAR COMING IN THAT LANE. THE STEERING GOT VERY STIFF. I FEEL THIS IS VERY DANGEROUS AND IS DEFINITELY A SAFETY HAZARD. I FEEL WHEN IT RAINS, IT IS A RISK AS FAR AS SAFETY IS CONCERNED. I GAVE $51,000 FOR THE CAR NEW. *TR

MY 2004 CADILLAC SEVILLE LOSES ALL POWER STEERING WHEN DRIVING IN ANY WET CONDITIONS! BUT FOR THE GRACE OF GOD, I COULD HAVE BEEN KILLED DUE TO THIS DEFECT ON SEVERAL OCCASIONS. I NOW REFUSE TO DRIVE MY CAR IN OR AFTER RAIN. OBVIOUSLY, THIS CAUSES FREQUENT PROBLEMS FOR ME BOTH PERSONALLY AND BUSINESS WISE. I'VE BEEN TOLD THAT THIS MAKE AND MODEL HAS NO SPLASH GUARD. TOO BAD I WASN'T INFORMED OF THIS PRIOR TO PURCHASING. ANYONE ELSE HAD THIS PROBLEM? COMMENTS AND SOLUTIONS ARE WELCOMED. GM NOR THE CADILLAC DEALER HAVE BEEN ANY HELP. MY FAMILY HAS MY BLESSINGS TO SUE IF & WHEN I DIE FROM IT! :( [XXX] IN FLORIDA INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2004 CADILLAC SEVILLE. THE CONTACT STATED THAT WHEN ATTEMPTING TO START THE VEHICLE, THE ENGINE HESITATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE IGNITION LOCK CYLINDER NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 129,000.

VARIOUS DASH WARNING LIGHTS KEPT LIGHTING UP, BUT DEALER COULD FIND NO PROBLEM WITH CAR. THE CAR IS A DEVILLE . *AK

2004 CADILLAC SEVILLE SLS LOSS OF POWER STEERING DUE TO SERPENTINE BELT. CUSTOMER STATES THAT THE LOSS OF POWER STEERING OCCURS WHEN THE SERPENTINE BELT GETS WET. *KB THE CONSUMER STATED THE BELT HAS BEEN REPLACED SEVERAL TIMES. *JB

I WAS STANDING AT THE BACK OF THE VEHICLE (CADILLAC SRX) AND I LEANED AGAINST THE BACK BUMPER WITH MY LEG, AND BURNED MY LEG ON THE TAILPIPE. I WAS STANDING "FLUSH" WITH THE BUMPER, AND IT BURNED MY LEG BECAUSE IT STICKS OUT TOO FAR (ABOUT 1/2 INCH TOO FAR) FROM THE BUMPER. THIS IS THE SECOND BURN THAT MY FAMILY HAS EXPERIENCED; ONE MONTH AGO MY 7 YEAR OLD SON BURNED HIS LEG ON THE TAILPIPE AS WELL. HIS BURN WAS MUCH WORSE - IT BLISTERED AND BLED AND SCABBED OVER. HE WAS CLIMBING INTO THE BACK OF THE VEHICLE TO RETRIEVE AN ITEM FROM THE TRUNK. I BELIEVE THAT CADILLAC NEEDS TO FIX THE TAILPIPES ON THE CAR BY EITHER SHORTENING THEM BY 3/4" OR 1 INCH, OR BY EXTENDING THE BUMPER SOMEHOW. THIS IS A DESIGN ERROR, AND A SAFETY ISSUE! I WANT CADILLAC TO TAKE CARE OF THIS BEFORE ONE OF MY YOUNGER KIDS, OR SOMEONE ELSE IS BURNED. CADILLAC HAS TOLD ME THERE IS NOTHING THAT THEY CAN DO, AND I DO NOT FIND THIS ACCEPTABLE!

THE BLUE HEADLIGHTS ON SOME MODELS OF CARS ARE HAZARDOUS, CAUSING TOO MUCH BRIGHT GLARE AT NIGHT. *AK

BOTH HEADLIGHTS HAD BLIND PATHS, ALMOST OPAQUE, RESULTING IN EXTREMELY REDUCED VISIBILITY DURING NIGHT DRIVING. THUS, OBSTRUCTING CONSUMER'S VIEW WHILE DRIVING. SERVICE MANAGER AT THE DEALERSHIP INDICATED THAT VEHICLE WAS OPERATING AS DESIGNED BY THE MANUFACTURER. CALLED NHTSA AND FILED A COMPLAINT WITH THEM. *AK

TL* THE CONTACT OWNS A 2004 CADILLAC STS. THE CONTACT RECEIVED A RECALL NOTICE REGARDING THE FUEL PUMP MODULE ON THE VEHICLE; HOWEVER, THE MANUFACTURER STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED THE FAILURE, BUT THE NOTICE STATED THAT THE FAILURE COULD CAUSE A FIRE. THE CONTACT STATED THAT THE MANUFACTURER WAS NOT SURE OF WHEN THE PART WOULD BE AVAILABLE. THE RECALL WAS LISTED AS 14405, BUT WAS NOT LISTED ON THE SAFERCAR.GOV WEBSITE. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

MY 2004 SEVILLE LOSES ALL POWER STEERING, AND I LOSE CONTROL OF THE VEHICLE DO TO THE LACK OF BEING ABLE TO STEER THE VEHICLE. NOW I HAVE BEEN EXPERIENCE PROBLEMS WITH MY SERVICE STABILITY LIGHT COMING ON AFTER THESE OCCURRENCES WHEN DRIVING IN ANY WET CONDITIONS! , I COULD HAVE BEEN KILLED DUE TO THIS DEFECT ON SEVERAL OCCASIONS. I NOW REFUSE TO DRIVE MY CAR IN OR AFTER RAIN. OBVIOUSLY, THIS CAUSES FREQUENT PROBLEMS FOR ME BOTH PERSONALLY AND BUSINESS WISE. I HAVE ALSO FIND IT REALLY UNFAIR DO TO PAYING 50,000+ FOR A VEHICLE WITH LESS THEN 90,000 MILES ON IT TO HAVE SUCH PROBLEMS. THE CAR HAS BEEN AND STAYS MAINTAINED REGULARLY. *TR

TL* THE CONTACT OWNS A 2004 CADILLAC STS. THE CONTACT STATED THAT HE HEARD A LOUD SOUND ON THE REAR PASSENGER SIDE. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHO DIAGNOSED THAT THE SHOCK ABSORBER WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 83,500.

WE (ELMORE SIMS) ARE THE OWNERS OF A 2004 CADILLAC DEVILLE SINCE MAY 2007. WE HAVE OWNED VARIOUS MODELS OF CADILLACS FOR MORE THAN TEN YEARS, AND HAVE NOT HAD ANY MAJOR PROBLEMS. THE NAME "CADILLAC'S" DENOTES QUALITY. HOWEVER, OUR LATEST PURCHASE WITH THIS THREE (3) YEAR OLD VEHICLE IN THE PAST FEW MONTHS, HAS CAUSED US GREAT REPAIRS AND EXPENSES AND LOSS OF CONFIDENCE IN THE NAME CADILLAC'S. THE FIRST REPAIR WAS WITH THE FAN MOTOR FOR THE AIR CONDITIONING, WHICH COST $240. THE NEXT MAJOR REPAIR WAS THE FUEL PUMP, WHICH COST $600. THE BRAKES ARE NEXT, BUT THAT IS EXPECTED FROM A THREE YEAR OLD VEHICLE. THE OTHER CADILLAC'S WE HAD WERE ALSO USED VEHICLES AND NEVER REQUIRED MAJOR REPAIRS SUCH AS THESE SO SOON. THOSE OLDER MODEL VEHICLES WERE OF QUALITY. HAS THE MANUFACTURE OUTSOURCES PARTS TO CUT COST? THE QUALITY THAT I EXPECTED FROM CADILLAC HAS BEEN DIMINISHED. I HOPE THEY WILL LOOK INTO THIS MATTER, BECAUSE MY CERTIFIED CADILLAC MECHANIC SAID THIS IS A COMMON PROBLEM WITH THIS PARTICULAR MODULE AND THE LATER MODEL GENERAL MOTORS VEHICLES. HAVE THERE BEEN OTHER COMPLAINTS ABOUT THE CADILLAC DEVILLE, MORE SPECIFICALLY THE FUEL PUMP? I WOULD LIKE TO KNOW WHY THIS PART WOULD STOP FUNCTIONING SO SOON AND WHAT CAN BE DONE ABOUT IT? ALSO, ON ONE OF YOUR SCREENS, IT WOULD NOT ALLOW ME TO TYPE IN DEVILLE AS THE MODEL OF VEHICLE, SO I CHECKED STS TO ADVANCE TO THE NEXT SCREEN. THANKS FOR YOUR ASSISTANCE IN THIS MATTER. A VERY DISAPPOINTED CADILLAC OWNER! I'M STUCK, BECAUSE I AM ON DISABILITY AND IF THESE TYPES OF REPAIR PROBLEMS CONTINUE, I AM GOING TO GET RID OF THIS CAR AND FORGET ABOUT THE NAME CADILLAC. PLEASE HELP. *TR

2004 CADILLAC SEVILLE STEERING COLUMN HAS SLACK AND STEERING IS NOT ALIGNED. *KB THE DEALER REPLACED THE STEERING GEAR, HOWEVER THE PROBLEM CONTINUED. THE CONSUMER STATED HE LOST CONTROL OF THE VEHICLE ON SEVERAL OCCASIONS, BECAUSE THE VEHICLE WOULD WANDER. *JB

THE DRIVER SEAT MOVES BACK AND FORTH ANYWAY FROM A QUARTER OF AN INCH TO AN INCH. I AM TOLD BY THE SERVING DEALER AND CADILLAC CUSTOMER SERVICE REPRESENTATIVE THAT THIS IS A NORMAL CHARACTERISTIC FOR 2004 CADILLAC SEVILLE. WITH ENOUGH MOVING BACK AND FORTH THE SEAT LATCHES HAVE THE POTENTIAL FOR BREAKAGE. *NM

ON 12/5/04 I PARKED OUR NEW (561 MILES) 2004 CADILLAC DEVILLE AT THE COVERED WEST PALM BEACH AIRPORT PARKING LOT. I LEFT ON BUSINESS AND RETURNED TO THE CAR AT 7:30 PM ON THURSDAY, 12/9/04. I GOT INTO THE DRIVER'S SIDE, PUT THE KEY IN THE IGNITION AND STARTED THE CAR. THE TWO FRONT AND PASSENGER SIDE AIRBAGS AIRBAGS DEPLOYED! THE DRIVER BAG RAKED UP THE INSIDE OF MY RIGHT FOREARM (WHICH WAS STILL HOLDING THE KEY IN THE IGNITION) AND THEN HIT ME IN THE LEFT SIDE OF MY FACE. I WAS SUFFERING FROM A TERRIBLE COLD AT THE TIME AND HAD TO SIT THERE AND INHALE THE DUST FROM THE BAGS UNTIL I COULD GET THEM ALL DEFLATED. I MANAGED TO DRIVE THE CAR HOME AND DROVE IT TO THE DEALERSHIP THE NEXT AFTERNOON, WHERE IT REMAINS AWAITING PARTS. GM HAS CALLED ME TWICE, THE FIRST TIME WAS A YOUNG MAN WHO DIDN'T KNOW WHAT THE HECK HE WAS DOING OTHER THAN READING QUESTIONS OFF HIS COMPUTER, AND THE SECOND TIME THE ENGINEERING DEPARTMENT CALLED TO ASK MORE STUPID QUESTIONS...LIKE, "WHAT KIND OF CAR WAS PARKED NEXT TO YOU?" AND "WAS IT HUMID?" I EXPLAINED THAT IN FLORIDA, IT'S ALWAYS SOMEWHAT HUMID. THE ABRASION ON THE INSIDE OF MY ARM BRUISED AND ALSO ENDED UP PEELING ON 12/22/04. MY LEFT CHEEK BRUISED AND THEN THE SPOT GOT LITTLE TINY, UNSIGHTLY PIMPLES THAT WENT AWAY AROUND 12/19/04. I AM STILL COUGHING.THE DEALERSHIP AUTHORIZED US TO GET A RENTAL CAR FOR THE DURATION. (YOUR FORM WILL NOT ALLOW ME TO ENTER "DEVILLE" AS THE MODEL OF THE CADILLAC!). *AK