2004 CHRYSLER Pacifica Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
896
Complaints Reported
Complaints by Component
STRUCTURE
194 complaints
Subframe/Engine Cradle failed due to rust. Subframe is available for inspection upon request. My safety or the safety of others is put at risk due to the failed (rusted, corroded, rotted) subframe/engine cradle. Vehicle’s engine is at risk of falling through the vehicle’s frame at any moment whether the vehicle is parked or being driven. This problem has been reproduced or confirmed by a dealer or independent service center. The vehicle and the subframe component has been inspected by a Master ASE Certified Mechanic. No symptoms of the problem prior to the failure that owner has ever been made aware of.
Sep 30, 2021
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE FRAME RAIL WAS ROTTED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 141,000.
Nov 25, 2019
CAR RUNS AND DRIVES WELL. HOWEVER, OUR MECHANICE SAYS THE SUBFRAME IS RUSTED SO IT WILL NOT PASS INSPECTION.
Nov 04, 2019
ENGINE CRADLE RUSTED OUT-HAD TO BE REPLACED. CHRYSLER FAILED TO PROPERLY COAT THE ENGINE CRADLES WHICH ALLOWED RUST TO DAMAGE THE CRADLES AND CREATE A SERIOUS SAFETY DEFECT.
Mar 19, 2019
THE SUB-FRAME HAS RUSTED THROUGH, MY MECHANIC IS CONCERNED ABOUT THE POSSIBILITY OF THE ENGINE FALLING OUT IF NOT ADDRESSED. IT SEEMS TO BE A COMMON PROBLEM WITH THE PACIFICA MODEL BUT I DID NOT FIND OUT ABOUT IT UNTIL I TOOK IT TO MY MECHANIC TO FIND OUT WHY THE CAR WOULD "BOUNCE" WHILE DRIVING DOWN THE ROAD. IT IS ESPECIALLY NOTICEABLE WHEN THE CAR IS SHIFTING. HE WAS SHOCKED AT THE AMOUNT OF RUST HE FOUND UNDERNEATH.
Mar 18, 2019
+ 189 more complaints for this component
ENGINE
70 complaints
TL* THE CONTACT OWNED A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHEN HE PURCHASED THE VEHICLE THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED, HE HAD TAKEN IT TO CHRYSLER JEEP DODGE RAM BRUNSWICK GEORGIA (5400 ALTAMA AVE, BRUNSWICK, GA 31525) FOR A FULL INSPECTION. A WEEK LATER WHILE AT A STOP SIGN, THE CHECK ENGINE AND AN UNKNOW RED WARNING LIGHTS ILLUMINATED A SECOND TIME. THERE WAS SMOKE AND FIRE COMING FROM UNDERNEATH THE FRONT HOOD AREA. THE CONTACT WAS OCCUPYING THE VEHICLE AS THE DRIVER AND MANAGED TO EXIT THE VEHICLE. THE CONTACT STATED THAT THE FUEL LINE CAUGHT ON FIRE AND BURNED THE VEHICLE CAUSING TO IGNITE INTO FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A FIRE AND POLICE REPORT WERE FILED. THE VEHICLE WAS TOWED TO A JUNK YARD WHERE IT WAS BEING INVESTIGATED. THE VEHICLE WAS DEEMED DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE CONTACT MENTIONED THAT THERE WAS A SIMILAR RECALL BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 170,503.
Oct 14, 2020
I WAS DRIVING ON A CITY STREET AND I WAS TURNING AT A STOP LIGHT WHEN MY CAR MADE A VERY STRANGE SOUND. I COULD NOT STEER THE CAR SO I PULLED OVER AND UPON LOOKING UNDERNEATH THE VEHICLE AND UNDER THE HOOD THE MOTOR HAD SHIFTED DUE TO A ROTTING CRADLE MOUNT.
Aug 13, 2018
2004 CHRYSLER PACIFICA. CONSUMER WRITES IN REGARDS TO SAFETY RECALL THAT WAS NEVER REPAIRED WHICH RESULTED IN VEHICLE FIRE. *LD CONSUMER SENT ADDITIONAL CORRESPONDENCE. *LD *TR *JS *JS THE MANUFACTURER WAS NOTIFIED, BUT HAD NOT OFFERED ANY ASSISTANCE. *JS
Apr 04, 2018
CHRYSLER DEALERSHIP SERVICED MY CAR WITH A OIL CHANGE. I WAS TOLD MY CAR WAS UNSAFE TO DRIVE DUE TO MOTOR MOUNT RUSTED. I HAD TO SIGN A PAPERS THAT THIS CAR IS UNSAFE TO DRIVE, THEY CAN'T RELEASE THE CAR TO ME. FRAME IS ROTTED AND UNSAFE TO DRIVE. I DIDN'T EXPECT THIS AND WASN'T READY TO BUY ANOTHER CAR. I DON'T KNOW IF THIS PROBLEM WAS A RECALL FOR CHRYSLER PACIFICA. THANKFULLY I WAS TOLD BEFORE SOMETHING HAPPENED.
Dec 20, 2017
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT ARRIVED HOME AND WAS NOTIFIED BY AN EYEWITNESS, APPROXIMATELY 15-20 MINUTES LATER, THAT SMOKE WAS COMING FROM THE VEHICLE. THE CONTACT OBSERVED MAJOR SMOKE AND FLAMES UNDERNEATH THE FRONT OF THE VEHICLE. THE FIRE DEPARTMENT WAS CALLED AND DETERMINED THAT THE FIRE STARTED FROM THE ENGINE AREA. A FIRE REPORT WAS FILED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES. THE VEHICLE WAS STILL PARKED OUTSIDE OF THE OWNER'S HOME. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. IT WAS NOT DETERMINED WHETHER OR NOT THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Aug 30, 2017
+ 65 more complaints for this component
ENGINE AND ENGINE COOLING
52 complaints
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE WAS BEING EXAMINED BY AN AUTHORIZED DEALER FOR ROUTINE MAINTENANCE WHEN THE DEALER STATED THAT THE ENGINE CRADLE WAS DETERIORATING AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 117,000.
Apr 11, 2012
UPPER RADIATOR HOSE DISCONNECTED FROM RADIATOR AND SPILLED COOLANT OUT. THIS PRODUCED A LOT OF STEAM. WE TOOK THE CAR TO OUR LOCAL CHRYSLER DEALER. RADIATOR WAS SHOT AND DURING REPAIR, MECHANIC STATED THAT MOTOR MOUNTS WERE BROKEN. ALL REPAIRS WERE COVERED BY AN AFTERMARKET EXTENDED WARRANTY. IN READING THE NHTSA SITE, I NOTE MANY COMPLAINTS ABOUT THE MOTOR MOUNTS. THIS IS A DANGEROUS DEFECT AND THERE SHOULD BE A RECALL. *TR
Mar 09, 2012
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT SHE HEARD A LOUD NOISE COMING FROM THE BOTTOM OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE ENGINE CRADLE WAS COMPLETELY CORRODED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 101,000.
Mar 08, 2012
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE WOULD EXHIBIT A LOUD KNOCKING NOISE ONCE STARTED. THE CONTACT DID NOT NOTIFY THE DEALER OR THE MANUFACTURER OF THE ISSUE. A LOCAL MECHANIC DIAGNOSED THAT THE CONTACT WOULD NEED TO REPLACE THE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 85,500 AND THE CURRENT MILEAGE WAS 85,700.
Mar 05, 2012
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING 45 MPH. THE FAILURE RECURRED FREQUENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP AND THE CONTACT WAS INFORMED THAT THE ENGINE CYLINDERS WERE FAULTY. THE IGNITION COILS AND SPARK PLUGS WERE REPLACED. THE FAILURE CONTINUED. THE CONTACT WAS ALSO INFORMED THAT THE MOTOR MOUNTS WERE LOOSE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 04V113000 (POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)). THE FAILURE MILEAGE WAS 106,000.
Feb 27, 2012
+ 47 more complaints for this component
ELECTRICAL SYSTEM
44 complaints
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED A BURNING ODOR AND SAW FLAMES EMITTING FROM UNDER THE DRIVER'S SEAT. THE CONTACT REACHED DOWN AND PULLED OUT THE SEAT MEMORY MODULE, WHICH WAS ON FIRE. THE FIRE DEPARTMENT WAS NOT CALLED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO SHAVER CHRYSLER DODGE JEEP RAM AND FIAT (3888 THOUSAND OAKS BLVD, THOUSAND OAKS, CA 91362) TO OBTAIN A QUOTE FOR REPAIR PARTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Jul 06, 2017
2 TIMES I HAVE HAD MY RUNNING AND THE DOORS LOCK. I HAD TO CALL A LOCKSMITH. NOW THE LOCKS GO ON AND OFF AND THE HEADLIGHT AND INSIDE LIGHTS COME ON WHEN TURNED OFF? THIS HAS HAPPENED WHEN CAR WAS IN PARK BUT ALSO THE LOCKING AND UNLOCKING WHILE DRIVING. *TR
Dec 27, 2016
MY VEHICLE, WHILE IN MOTION ON A CITY STREET, BECAME UNCONTROLLABLE. THIS HAPPENED WHEN I ACCIDENTALLY HIT THE KEY IN THE IGNITION AND IT TURNED IT TO THE OFF POSITION. I SUDDENLY LOST CONTROL OF THE STEERING, BRAKES AND NEARLY MY MIND! LUCKILY I WAS ABLE TO GET THE CAR INTO NEUTRAL AND ROLL TO A STOP. I FEEL LUCKY TO HAVE GOTTEN OUT OF THE SITUATION WITH MY LIFE! IF I HAD BEEN ON A BUSIER STREET, GOING AT A FASTER SPEED, I AM CERTAIN THE SITUATION WOULD HAVE LEAD TO DIRE CONSEQUENCES.
Jun 01, 2016
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THERE WAS A PROGRESSING FAILURE IN WHICH THE VEHICLE WAS RANDOMLY STALLING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE BUT, AS THE FAILURE CONTINUED, IT TOOK LONGER THAN NORMAL TO GET THE VEHICLE TO RESTART. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD START DUE TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VIN WAS NOT INCLUDED IN A MANUFACTURER RECALL TO ADDRESS THE REPAIR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Apr 29, 2016
DRIVING AFTER 45 MINUTES TO 1 HR STOP FOR SHORT BREAK (APPROXIMATELY 15 MINUTES). SHUT CAR OFF THEN UPON RETURNING TO CAR THE CAR WON'T START. TRIES TOO OR HESITATES. CALL TRIPLE AAA THEY HOOK IT UP TO COMPUTER CAN'T FIND ANYTHING WRONG. STARTER GOOD, ALTERNATOR GOOD, BATTERY GOOD. STILL WON'T START. HOOK TO JUMP PACK MIGHT START. THIS HAS HAPPENED 5 TIMES IN 2 WEEKS. GARAGE CAN'T FIND ANYTHING WRONG EITHER. ONCE STARTED FINISH DRIVING ANOTHER 1/2 HOUR SHUT VECHICLE OFF FOR EITHER 6 HOURS OR MORE; STARTS FINE AS LONG AS I DON'T STOP ANYWHERE. HELP
Apr 26, 2016
+ 39 more complaints for this component
POWER TRAIN
37 complaints
I HAD THE TRANSMISSION SOLENOID PACK REPLACED ON MAY 8TH 2015. ON JUN 21 2016 THE CAR BECAME ERRATIC AND I HAD TO PULL OVER ON A FREEWAY. AFTER BEING TOLD THE MECHANIC SAID THAT THIS SOLENOID PACK HAD A HOLE BLOWN THROUGH THE METAL IN ADDITION TO A SHORT IN THE ELECTRICAL SYSTEM
Jun 22, 2016
CHRYSLER HAS A KNOWN PROBLEM WITH THE SUB-FRAME CRADLE SUPPORTING THE ENGINE. IN NORTHERN AREAS THESE FRAMES ARE RUSTING THROUGH CAUSING LOSS OF STEERING CONTROL. CHRYSLER HAS EXTENDED THE WARRANTY TO 10 YEARS /150K MILES, BUT ONLY APPLIED THIS TO A SMALL BAND OF VEHICLES PRODUCED BETWEEN FEB.23,2004 AND MARCH 31, 2004. MY VEHICLE WAS MANUFACTURED JAN.12, 2004 AND HAS THE SAME SAFETY PROBLEM. I HAVE SENT SEVERAL LETTERS TO CHRYSLER REQUESTING THEY TAKE CARE OF THIS PROBLEM AND HAVE RECEIVED NEGATIVE RESPONSES. CHRYSLER NEEDS TO BE HELD ACCOUNTABLE FOR THIS SAFETY ISSUE BEFORE SOMEONE IS KILLED. IN MY LAST REQUEST TO CHRYSLER I ASKED THEM TO COMMIT TO ME THAT MY VEHICLE WAS SAFE TO DRIVE ( I SENT MULTIPLE PICTURES). CHRYSLER RESPONDED 5/12/14 THAT THEY WERE NOT GOING TO CONSIDER THIS PROBLEM WARRANTY, BUT THEY DID NOT RESPOND TO THE SAFETY QUESTION. I WOULD REALLY LIKE TO TALK TO SOMEONE AT NHTSA ABOUT THIS ISSUE. *TR
Jun 04, 2014
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO A MECHANIC FOR A DIAGNOSTIC TEST. THE MECHANIC COULD NOT DETERMINE ANY DEFECT CODES FROM THE DIAGNOSTIC TEST. THE CONTACT REFERENCED NHTSA CAMPAIGN I.D. NUMBER: 04V113000 (POWER TRAIN) AND CALLED THE MANUFACTURER. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL CAMPAIGN. THE FAILURE MILEAGE WAS 130,000.
Jul 16, 2013
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE DRIVING APPROXIMATELY 10 MPH, THE TRANSMISSION HESITATED IN A JERKING MOTION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE EGR VALVE WAS REPLACED BUT THE FAILURE CONTINUED TO OCCUR. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 04V113000 (POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM) HOWEVER, THE CONTACT'S VIN WAS NOT INCLUDED IN THE RECALL AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 113,813.
Nov 08, 2012
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHEN THE VEHICLE WAS PLACED IN DRIVE, THERE WAS A LOUD NOISE HEARD AS THE VEHICLE STALLED. THE FAILURE RECURRED SPORADICALLY. IN ADDITION, WHILE THE CONTACT WAS DRIVING 45 MPH ALL OF THE WARNING LIGHTS ILLUMINATED AS THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE MANUFACTURER WAS NOTIFIED WHO ADVISED THE CONTACT THAT THERE WAS A RECALL FOR THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER: 04V113000 (POWER TRAIN: AUTOMATIC TRANSMISSION: CONTROL MODULE -TCM, PCM) BUT HIS VIN WAS NOT INCLUDED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 128,000.
Oct 24, 2012
+ 32 more complaints for this component
SUSPENSION,STRUCTURE
34 complaints
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE CHECKING FOR THE SWAY BAR LINK UNDER THE VEHICLE, THE CONTACT NOTICED THAT THE SIDE PANEL FRAME WAS CORRODED ALL THE WAY THROUGH. THE VEHICLE WAS TAKEN TO SOUTH CHICAGO DODGE CHRYSLER JEEP (7400 S WESTERN AVE, CHICAGO, IL 60636), BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS UNSAFE TO DRIVE ON THE HIGHWAY. THE MANUFACTURER WAS CONTACTED AND OPENED CASE NUMBER: 33832631 BEFORE REFERRING THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Apr 11, 2018
EXTENSIVE CORROSION/RUST ON SUB FRAME PLATE HOLDING UP THE ENGINE. DO NOT FEEL SAFE DRIVING BECAUSE IT COULD SNAP AND BREAK AT ANY MOMENT.
Feb 11, 2017
ENGINE CRADLE IS RUSTED I CALLED CHRYSLER THEY SAID TOO BAD THAT I WOULD HAVE TO PAY FOR IT. THIS CAR WILL NOT PASS PA. INSPECTION WITH THIS RUST ISSUE IT IS UN SAFE TO DRIVE.
Oct 20, 2015
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE AN INDEPENDENT MECHANIC WAS REPLACING THE STRUTS AND THE HUB, THE TECHNICIAN DIAGNOSED THAT THE ENTIRE FRAME UNDERNEATH THE VEHICLE WAS RUSTED. THE VEHICLE WAS UNSAFE TO DRIVE. THE MANUFACTURER WAS NOTIFIED, BUT DECLINED TO OFFER ANY ASSISTANCE. THE DEALER STATED THAT THE VEHICLE WAS OUT OF WARRANTY AND ADVISED THE CONTACT TO SALVAGE AND SELL THE USABLE PARTS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 156,000.
Sep 02, 2015
WAS LOOKING UNDERNEATH MY 2004 CHRYSLER PACIFICA AND NOTICED A HOLE IN THE ENGINE CRADLE (SUB FRAME). TOOK VEHICLE TO MY LOCAL CHRYSLER SERVICE DEPARTMENT FOR EVALUATION OF ENGINE CRADLE. SERVICE MANAGER STATED AFTER EVALUATION OF VEHICLE THAT ENGINE CRADLE HAS A PERFORATION (HOLE) IN IT. THIS IS A SAFETY ISSUE BECAUSE ENGINE CRADLE COULD BREAK WHILE DRIVING AND CAUSE AN ACCIDENT.. HE LOOKED UP SERVICE BULLETIN NUMBER 13-001-12 . THE SERVICE BULLETIN STATES CHRYSLER WILL FIX VEHICLES BUILT BETWEEN FEBRUARY 23, 2004 THROUGH MARCH 31, 2004. WHEN SERVICE MANAGER LOOKED UP BUILD DATE FOR MY VEHICLE, IT WAS BUILT ON FEBRUARY 16, 2004. SINCE MY VEHICLE WAS BUILT 6 DAYS BEFORE FEBRUARY 23 HE COULD NOT FIX VEHICLE UNDER WARRANTY. HE ADVISED ME TO CALL CHRYSLER CUSTOMER SERVICE. I DID SO ON MAY 29,2015. THEY REFUSED TO FIX IT UNDER WARRANTY BECAUSE IT WAS BUILT 6 DAYS BEFORE FEBRAURY 23. WHEN I ASKED TO SPEAK WITH HER SUPERVISOR, SHE REFUSED SAYING ,HE WILL REFUSE CLAIM. THIS IS A MAJOR SAFETY ISSUE. IF ENGINE CRADLE BREAKS WHILE DRIVING, YOUR SUSPENSION WILL BREAK COLLAPSING THE WHEEL UNDER THE VEHICLE CAUSING LOSS OF CONTROL OF VEHICLE. THIS COULD LEAD TO SERIOUS INJURY AND POSSIBLY DEATH OF OCCUPANTS OF VEHICLE AND OTHER VEHICLES THAT MAY BE INVOLVED IN ACCIDENT. ON THE SAFERCAR.GOV SITE MANY PEOPLE HAVE FILED COMPLAINTS FOR THE SAME PROBLEM. PLEASE ORDER A RECALL OF THE 2004 CHRYSLER PACIFICA FOR THIS PROBLEM. CHRYLER WON'T DO IT UNLESS FORCED TO DO SO. NHTSA PLEASE DO WHAT IS RIGHT AND ORDER A RECALL FOR THIS PROBLEM. THANK YOU
Jul 30, 2015
+ 29 more complaints for this component
FUEL SYSTEM, GASOLINE
27 complaints
2004 CHRYSLER PACIFICA. CONSUMER WRITES IN REGARDS TO FUEL SYSTEM ISSUES. *SMD THE CONSUMER REFERENCED RECALL # 03V471000, BUT WAS INFORMED THE VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED IN THE RECALL. *JB
Aug 04, 2014
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE FUEL GAUGE MALFUNCTIONED AND FAILED TO READ THE CORRECT FUEL LEVEL IN THE VEHICLE. ALSO, THE CONTACT STATED THAT WHILE REFUELING, FUEL WAS SPEW BACK OUT OF THE FILLER NECK. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE JET AND PRIMARY RECEIVER FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 205,000.
Jun 24, 2014
I PURCHASED A PRE OWNED 2004 CHRYSLER PACIFICA ON NOVEMBER 23, 2013. ON DECEMBER 5, 2013 I STARTED UP MY CAR AND BEFORE I COULD PULL OFF MY GAS HANDLE STARTED GOING UP AND DOWN REALLY FAST, THE GAS PUMP SYMBOL WAS BLINKING ON AND OFF AND IT WAS CHIMING AS WELL. I HAD A HALF A TANK OF GAS. I SAT THERE AND COUNTED A TOTAL OF 3-4 TIMES OF THIS HANDLE GOING UP AND DOWN. IT ALSO DID IT ON DECEMBER 4, 2013 WHEN I STARTED UP CAR, I HAD WELL OVER A HALF A TANK OF GAS. I HAVE A ONE YEAR WARRANTY SO I GOOGLED THIS AND READ STORIES OF ALOT OF PEOPLE HAVING THIS ISSUE AND SAW A LINK TO THIS SITE TO FILE A COMPLAINT. I AM WONDERING IS IT THE SENDING UNIT, MODULE OR TANKS..WELL THAT IS WHAT I HAVE BEEN READING. I HATE TO HAVE TO TAKE IT IN AND HAVE THE PROBLEM NOT SOLVED ON STRANDED SOMEWHERE WITH MY CHILDREN. *TR
Dec 05, 2013
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE FUEL LEVEL GAUGE DROPPED FROM INDICATING THAT THE VEHICLE WAS ONE HALF A TANK FULL TO EMPTY. THE CONTACT WAS ABLE TO CONTINUE DRIVING AN ADDITIONAL TEN MILES BEFORE THE VEHICLE STALLED. THE CONTACT ADDED A SMALL AMOUNT OF FUEL TO THE VEHICLE AND THE FUEL LEVEL GAUGE DISPLAYED THE TANK AS BEING THREE-FOURTHS FULL. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS WHERE THE CONTACT WAS INFORMED THAT THE FUEL TANK WOULD NEED REPLACING. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 102,000. UPDATED 04/30/13*LJ THE CONSUMER STATED THE FUEL GAUGE WAS ALMOST AT A HALF TANK. SHE THEN HEARD THE GAS LOW WARNING CHIME AND WHEN SHE LOOKED DOWN, THE GAUGE WAS READY EMPTY. THE VEHICLE SHUT DOWN AND THE CONSUMER HAD TO STEER THE VEHICLE OFF TO THE SHOULDER WITH GREAT FORCE AND DIFFICULTY. THE CONSUMER STATED THE PRIMARY PUMP WAS REPLACED IN DECEMBER AND THE SECONDARY FUEL PUMP WAS REPLACED APRIL 6, 2013. THE CONSUMER ALSO STATED WHEN SHE PUMP GAS, IT HAD TO BE DONE REALLY SLOW, OTHERWISE, IT WOULD FILL THE PIPE AND SHUT THE PUMP DOWN. IT WOULD TAKE ABOUT 5- 10 MINUTES JUST TO PUT 7 GALLONS OF GAS IN THE VEHICLE. UPADTED 05/08/13
Feb 28, 2013
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT NOTICED THE FUEL GAUGE READING FLUCTUATED WHENEVER THE VEHICLE WAS IN OPERATION. IN ADDITION, THE ENGINE STALLED TWICE AT DIFFERENT TIMES. ON ONE OCCASION, THE ENGINE FAILED TO RESTART AND THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE ENGINE STARTED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THE FUEL TANK AND SENSORS WOULD NEED TO BE REPLACED. ALSO BOTH FUEL PUMPS WERE FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 74,000. UPDATED 03/14/12*LJ THE CONSUMER STATED THE FUEL GAUGE WAS BOUNCING UP AND DOWN ON A REGULAR BASIS. UPDATED 03/19/12
Feb 15, 2012
+ 22 more complaints for this component
SUSPENSION
25 complaints
LOWER SUBFRAME (ENGINE CRADLE) RUST-THROUGH SEPARATION. SUBJECT OF SERVICE BULLETINS, I'M TOLD, BUT NO RECALL? WIFE HEARD LOUD POP WHEN BACKING UP, THEN CAR HANDLING BECAME PROBLEMATIC. MECHANIC RAISED CAR AND POINTED OUT RUST-THROUGH OF SUBFRAME.
Aug 17, 2017
I WAS SHOCKED THE MECHANIC AT JIFFY LUBE SHOWED ME PICTURES OF MY PACIFICA AFTER CHANGING ENGINE OIL. THE CRADLE TO SUPPORT THE ENGINE ARE TOTALLY RUSTED AND I CAN NOT DRIVE THIS VEHICLE ANYMORE. I WANT TO FIGURE OUT WHY IT HAPPENS. I FEEL RELIVED I DID NOT GET KILLED WHEN I DIVE TO MINNESOTA TO SEE MY DAUGHTER OFTEN.
Jul 29, 2016
ENGINE CRADLE RUSTED TO THE POINT IT WILL NOT PASS WV INSPECTION AND IS NOT SAFE TO DRIVE.
Jun 26, 2016
WE TOOK OUR 2004 PACIFICA IN FOR ALIGNMENT AND WERE INFORMED THAT THE UNDER CARRIAGE HAD RUSTED THROUGH IN PLACES AND THE MOTOR WAS BARELY BEING HELD IN PLACE. BASICALLY I WAS DRIVING A VERY DANGEROUS ACCIDENT WAITING TO HAPPEN. WE DID PAY OVER 3000.00 TO HAVE THE ENTIRE UNDERCARRIAGE REPLACED SINCE WE NEEDED THE VEHICLE TO GET AROUND. I HAVE ALL THE PAPER WORK FROM THE REPAIR.
May 25, 2016
ENGINE CRADLE RUSTED OUT!! THIS SHOULD BE RECALLED!! ITS PRETTY BAD WHEN THE FRAME AND ROCKERS RUST OUT AND THE FACTORY EXHAUST IS STILL ON THE CAR!
Apr 09, 2016
+ 20 more complaints for this component
ENGINE AND ENGINE COOLING,STRUCTURE
24 complaints
HAD A VIBRATION. TOOK THE VEHICLE IN FOR INSPECTION AND THE FRONT SUBFRAME/ ENGINE CRADLE IS CORRODED AND HAS A HUGE RUST HOLE. A FRIEND OF MINE HAS ONE OF THESE. THEY GOT THEIRS INSPECTED AND THEIRS HAS AN ISSUE TOO!! *TR
Oct 09, 2014
SEPT 27, 2014. 3 DAYS AGO I WAS INFORMED THAT THE UNDERSIDE (ENGINE CRDLE SUBFRAME) OF MY 2004 CHRYSLER PACIFICA WAS SERIOUSLY ROTTED. 3 MECHANICS AGREED THAT I DEFINITELY AVOID DRIVING IT ANY LONGER. NBC NEWS REPORTED THAT THIS IS A PROBLEM WITH AT LEAST 7000 PACIFICA MODELS. THE CAR HAS BARELY 105K MILES AND IS IN OTHERWISE EXCELLENT CONDITION. VIN# IS [XXX]. WHAT MAY I EXPECT IN TERMS OF ASSISTANCE FOR REPAIR COSTS? PLEASE LET ME KNOW THE DATE OF MANUFACTURE FOR THIS VIN#. NBC REPORTED THAT MODELS BUILT BETWEEN FEB 23 AND MAR 31, 2004 ARE ELIGIBLE FOR TOTAL REPAIR COST ASSISTANCE. HOWEVER, ASSISTANCE IS SUPPOSEDLY NOT LIMITED TO THESE DATES. PLEASE ADVISE AS SOON AS YOU CAN WHAT I SHOULD DO TO RESOLVE THIS. THX INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Sep 30, 2014
HAD CAR ON HOIST NOTICE THAT THE ENGINE CRADLE/ FRAME IS RUSTED OUT, WAS ADVISE NOT SAFE TO DRIVE. *TR
Sep 22, 2014
THE ENGINE CRADLE HAS SIGNIFICANT RUST AND SHOULD BE REPLACED BY CHRYSLER. *TR
Aug 09, 2014
UPON INSPECTION BY MULTIPLE CERTIFIED MECHANICS THEY NOTIFIED ME THAT CHRYSLER ISSUED A RECALL FOR ENGINE CRADLE FAILURE DUE TO EXCESSIVE RUST. TSB # 13-001-12. FOR SOME UNKNOWN REASON CHRYSLER HAS DECLARED THE PROBLEM ONLY EXIST FOR CERTAIN MONTHS IN 2004 HOWEVER MY CAR WAS BUILT IN LATE 2003 AND HAS THE SAME RUSTED AND FAILING PARTS. SO MY COMPLAINT IS HOW CAN A CAR MAKER SAY THE FAULTY PARTS CONDITION NOT EXIST BEFORE THEY FOUND IT? ALSO, HOW THE RECALL WINDOW IS LIMITED TO SUCH A SMALL WINDOW OF TIME WHEN THE PROBLEMS EXIST LONG BEFORE THEY RESPONDED? THIS MAKES ABSOLUTELY NO SENSE TO ME. THIS IS THE FIRST TIME IN MY LIFE I BOUGHT A CAR THAT HAS A CHASSIS PART FAILURE AND YET NO EFFORT OR WILLINGNESS BY THE MANUFACTURER TO NOTIFY OWNERS. I'D LIKE TO KNOW IF THE NHTSA HAS ANY FATALITY REPORTS DUE TO THIS PARTS FAILURE OR WHY IT WAS ISSUED IN THE FIRST PLACE? SINCE MY CAR DOES NOT HAVE THE 150K MILES THIS RECALL APPLIES TO HOW LONG WILL THE CAR BE SAFE TO DRIVE? *TR
May 02, 2014
+ 19 more complaints for this component
UNKNOWN OR OTHER
21 complaints
ENGINE CRADLE RUSTING ON A 2004 CHRYSLER PACIFICA, I FOUND IT DURING AN OIL CHANGE
Oct 29, 2019
I HAVE A 2004 CHRYSLER PACIFICA HAD NEW BRAKES STRUTS DONE WAS TOLD MY ENGINE CRADLE IS RUSTED SO BAD ONE POTHOLE BUMP IN ROAD MY ENGINE COULD DROP OUT OF CAR ENDANGERING MY FAMILY
Sep 17, 2019
ENGINE CRADLE ROT
Feb 12, 2019
CAR STARTED ON FIRE UNDER ENGINE AND BURNED COMPLETELY DOWN TO STEAL FRAME. WAS DRIVING TO AKRON OHIO FROM CEDAR SPRINGS MI. HALF WAY THROUGH OUR FIVE HOUR TRIP I FILLED UP MY GAS TANK IN LUNA PIER OH TO CONTINUE ON. CHECKED ALL FLUIDS N TEMP WAS FINE AS WELL GOT BACK ON HWY WENT LESS THEN 3 MILES AND SMELLED SOMETHING BURNING AND TWO POOF'S OF SMOKE CANE FROM UNDER DASH ON DRIVERS SIDE AND I IMMEDIATELY PULLED OVER TO SIDE OF HWY, MY BF GOT OUT N LOOKED UNDER CAR AND THERE WAS A SMALL FIRE, THE FIRE SPREAD VERY SWIFTLY AND WAS UNABLE TO SAVE ANY PERSONAL PROPERTY WE HAD TAKEN FOR OUR WEEKEND GETAWAY. 911 WAS CALLED N FIREMEN WERE DISPATCHED AS WELL AS PARAMEDICS FOR MY BF THAT HAD BEEN BURNED DURING THE INCIDENT TRYING TO PUT THE FIRE OUT.. WE ONKY HAD PLPD INSURANCE AND DID NOT GET REIMBURSED FOR PERSONAL PROPERTY AT ALL. NOT ONLY DID WE LOSE THE ENTIRE VEHICLE BUT WE LOST SEVERAL PERSONAL ITEMS WE HAD TAKEN WITH YS, THE PACIFICA WAS PACKED FULL.
Aug 10, 2018
ENGINE STALLING DURING OPERATION. TOOK TO PIERCE AUTO CENTER IN SAGLE IDAHO PROBLEM WAS NOT RECTIFIED.
May 22, 2018
+ 16 more complaints for this component
FUEL/PROPULSION SYSTEM
20 complaints
TL* THE CONTACT'S SON OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE HIS SON WAS DRIVING AT 20 MPH, A STATE TROOPER HAD BEGUN TO WAVE HIS SON'S VEHICLE DOWN. THE TROOPER THEN INFORMED HIM THAT THE VEHICLE WAS ON FIRE. ALL OCCUPANTS IMMEDIATELY EXITED THE VEHICLE AND THE STATE TROOPER WAS ABLE TO EXTINGUISH THE FIRE WITH A FIRE EXTINGUISHER. A POLICE AND FIRE REPORT WERE FILED AT THE SCENE AND NO INJURIES WERE REPORTED. DUE TO THE FAILURE, THE VEHICLE WAS TOWED TO THE CONTACT'S HOME WHERE IT REMAINED IN HIS POSSESSION. THE VEHICLE HAD YET TO BE DEEMED DESTROYED. THE CONTACT THEN CALLED MCINERNEY CHRYSLER DODGE JEEP RAM OF THUNDER BAY(832 W CHISHOLM ST, ALPENA, MI 49707) WHERE THEY INFORMED HIM THAT THERE WERE NO RECALLS ON THE VEHICLE; HOWEVER, UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 03V471000(FUEL SYSTEM, GASOLINE). THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000.
Feb 01, 2021
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE FUEL TANK WOULD NOT ALLOW FUEL TO FILL TO FULL CAPACITY. THE VEHICLE DID NOT PASS AN EMISSIONS INSPECTION DUE TO THE FAILURE. IN ADDITION, THE FUEL GAUGE WAS INEFFECTIVE AND PROVIDED A FALSE READING. AS A RESULT, THE VEHICLE RAN OUT OF FUEL WITHOUT WARNING. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 130,000.
Jul 30, 2019
GAS GAUGE NEEDLE DROPS TO EMPTY WHEN IT GETS TO THE HALF TANK MARK. I HAVE HAD THE CAR STALL AS IF OUT OF FUEL WHEN IT STILL HAS HALF A TANK OF GAS. I AM CONSTANTLY HAVING TO ADD FUEL TO THE TANK AND IT IS SLOW GOING, BECAUSE THE NOZZLE CONSTANTLY SHUTS OFF FROM FUEL BUBBLING OUT. IF THE CAR IS PARKED ON A SIDEWAYS SLOPE, THE FUEL NEEDLE WILL GO BACK UP TO THE ACCURATE AMOUNT, BUT ONCE ON FLAT LAND GOES BACK TO EMPTY. I CAN'T REMEMBER THE LAST TIME I WAS ABLE TO DRIVE FROM FULL TANK TO LOW FUEL LIGHT WITHOUT REFUELING. SPECS MAY SHOW 14 GAL. TANK, BUT IN TRUTH, ONLY 7 OR SO GAL. IS ALL THAT IT OPERATES ON.
Oct 28, 2018
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE DRIVING, THE VEHICLE RAN OUT OF FUEL WITHIN THREE MINUTES WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (SHAVER CHRYSLER DODGE JEEP RAM LOCATED AT 3888 E THOUSAND OAKS BLVD THOUSAND OAKS, CA 91382) WHERE IT WAS DIAGNOSED THAT THE FUEL TANK /PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS 100,000.
Jul 06, 2017
TL* THE CONTACT OWNED A 2004 CHRYSLER PACIFICA. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE MADE A LOUD BUZZING NOISE AND SHUT DOWN WITHOUT WARNING. THE VEHICLE WAS PLACED IN NEUTRAL AND PUSHED TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE WHERE AN INDEPENDENT MECHANIC DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE FAILURE WAS NOT REMEDIED. THE CONTACT STATED THAT THE FUEL PUMP WAS REPLACED IN 2014. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 199,046.
May 08, 2017
+ 15 more complaints for this component
VISIBILITY
20 complaints
SUNROOF SHATTERED WHILE DRIVING. NOT CAUSED BY ANY PROJECTILE. SEEMS TO HAVE HAPPENED SPONTANEOUSLY. *JS
Sep 02, 2013
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THE WINDSHIELD DEFROSTER FAILED AND IT WAS BLOWING INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO PERFORMED A DIAGNOSTIC TEST. THE FAILURE WAS LOCATED WITHIN THE HEATER COMPUTER. A LOCAL GARAGE REPROGRAMMED THE HEATER COMPUTER SEVERAL TIMES, BUT THE FAILURE WAS NOT CORRECTED. THE WINDSHIELD DEFROSTER CONTINUED TO MALFUNCTION THROUGH THE VENTS INSIDE THE VEHICLE. THE MANUFACTURER STATED THAT THEY WERE NOT AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN INFORMATION WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 75,000 AND THE CURRENT MILEAGE WAS 89,000.
Nov 14, 2011
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE HEATER MOTOR FAILED AND AIR CONDITIONER FAILED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE ISSUE WAS COMMON. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 110,000 AND THE CURRENT MILEAGE WAS 125,000.
Sep 16, 2011
TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT ACTIVATED THE DEFROST SYSTEM; HOWEVER, THE FRONT AND REAR WINDSHIELD, SIDE AND REAR WINDOWS WERE COMPLETELY COVERED WITH ICE. THE DEFROSTER/DEFOGGER SYSTEM FAILED TO DE-ICE THE ACCUMULATION ON THE WINDOWS. IN ADDITION, THE DEFROSTER FAILED TO CLEAR OFF THE FOG AND FROST FROM THE WINDOWS SURFACE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE TECHNICIAN STATED THAT THE DEFROSTER WAS FUNCTIONING PROPERLY. THE VEHICLE HAS NOT BEEN REPAIRED FOR THE MALFUNCTION. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 35,000. THE CURRENT MILEAGE WAS 77,000.
Jan 04, 2010
2004 CHRYSLER PACIFICA. NO ACCIDENTS EVER. 74K MILES. DEFROST AND FOOT HEATER BOTH QUIT WORKING AT THE SAME TIME. NO ONE HAS ANY IDEA HOW TO FIX THE PROBLEM. MY WINDSHIELD ICES UP AND I CAN'T SEE TO DRIVE. *TR
Dec 23, 2008
+ 15 more complaints for this component
STRUCTURE,ENGINE
18 complaints
UPON TAKING A THE VEHICLE TO A MECHANIC, I WAS INFORMED THE SUBFRAME WHICH SUPPORTS THE ENGINE IS RUSTING TO THE POINT IT WILL NOT HOLD THE ENGINE CAUSING CATASTROPHIC FAILURE. I HAVE BECOME AWARE CHRYSLER IS AWARE OF THE FUTURE FAILURE AND WILL NOT FIX IT.
Aug 18, 2020
I HAVE CHRYSLER PACIFICA 2004. HAVE TAKEN GOOD CARE OF VEHICLE, NO ACCIDENTS. VEHICLE BEGAN SHAKING VIOLENTLY WHEN DRIVING DOWN ROAD. I HAVE BRAND NEW TIRES . HAD THEM REBALANCED COUPLE OF TIMES . STILL VIBRATING VIOLENTLY. MY MECHANIC COULD NOT FIND ANY PROBLEMS EXCEPT THAT ENGINE CRADLE FOR ENGINE IS BADLY ROTTED OUT WITH RUST. I LOOKED ON LINE FOR PROBLEM AND SEE THAT CHRYSLER HAD NOT PROPERLY COATED THE ENGINE CRADLE AND HAS LED TO FREQUENT PROBLEMS AND DANGEROUS DRIVING CONDITIONS, DUE THAT THE ENGINE COULD FALL OUT OF VEHICLE. THIS IS OF NO FAULT TO OWNER. I DIDNT FEEL SAFE DRIVING A VEHICLE THAT THE MOTOR COULD FALL OUT OF. THIS IS A SAFETY ISSUE THAT CHRYSLER SHOULD BE RESPONSIBLE FOR. A CONSUMER SHOULD NOT HAVE TO WORRY THAT THERE SEAT BELT OR AIR BAG MIGHT FAIL AND THEY DEFINITELY SHOUDNT HAVE TO WORRY ABOUT THERE ENGINE FALLING OUT OF THERE CAR WHILE DRIVING DOWN THE ROAD, WHICH COULD LEAD TO A WRECK OR FIRE. THANK YOU FOR YOUR TIME AND CONSIDERATION.
Sep 04, 2017
I PURCHASED A USED VEHICLE FROM A LOCAL AUTO DEALERSHIP ON JANUARY 30, 2017. AFTER DRIVING THE VEHICLE EVERYDAY FOR ABOUT A WEEK I BEGAN NOTICED THE CAR WOULD SHAKE AND PULL TO THE LEFT EVEN WHILE DRIVING AT VERY SLOW SPEEDS.ON FEBRUARY 23, 2017 I TOOK THE NEWLY PURCHASED CHRYSLER PACIFICA IN FOR AN OIL CHANGE. I RECEIVED A CALL FROM THE MECHANIC ABOUT 15 MINS AFTER I DROPPED THE VEHICLE OFF AND HE INFORMED ME THAT MY FRONT ENGINE CRADLE WAS SEVERELY RUSTED AND IF I CONTINUED TO DRIVE IT THE ENGINE COULD FALL OUT AT ANY MINUTE. I RUSHED BACK TO THE LOCATION THAT MY VEHICLE WAS BEING SERVICED AND I WAS SHOCKED AT HOW BAD THE ENGINE CRADLE ACTUALLY WAS. THERE WAS AT LEAST AN INCH GAP INDICATING IT WAS BEGINNING TO SEPARATE FROM THE BODY OF THE CAR. I TOOK PICTURES OF THE DAMAGE AND EMAILED THEM TO THE DEALER THAT SOLD ME THE VEHICLE. I ALSO DID A QUICK INTERNET SEARCH FOR FRONT ENGINE CRADLE DAMAGE IN 2004 CHRYSLER PACIFICA'S AND CAME ACROSS NUMEROUS CONSUMER COMPLAINTS HAVING THE SAME ISSUES WITH 2004 PACIFICA'S. I ALSO FOUND CHRYSLER PREVIOUSLY ISSUED AN EXTENDED WARRANTY TO RESOLVE DEFECTIVE ENGINE CRADLES FOR OWNERS RESIDING IN SALT BELT STATES AND VEHICLES WITH UNDER 150K MILES. CONFIDENT THAT MY VEHICLE QUALIFIED FOR THE EXTENDED WARRANTY I CONTACTED CHRYSLER DIRECTLY. I WAS INFORMED BY THE CHRYSLER REPRESENTATIVE THAT THE PACIFICA I CURRENTLY OWN DOES NOT QUALIFY TO RECEIVE REPAIRS UNDER THE EXTENDED WARRANTY BECAUSE IT WAS BUILT IN JANUARY OF 2004 AND WARRANTY ONLY COVERS FRONT ENGINE CRADLE DAMAGE TO VEHICLES THAT WERE BUILT AFTER FEBRUARY 23, 2004 AND BEFORE MARCH 31, 2004.
Feb 23, 2017
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFIC. THE CONTACT STATED THAT WHILE REPLACING TIRES ON THE VEHICLE BY A SERVICE STATION, IT WAS INFORMED THAT THE ENGINE CRADLE OF THE VEHICLE HAD CORRODED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 114,000.
Dec 30, 2015
CHRYSLER DID NOT PROPERLY COAT THE ENGINE CRADLES WHICH ALLOWED RUST TO DAMAGE THE CRADLES AND CREATE A SERIOUS SAFETY DEFECT. DURING A ROUTINE INSPECTION, MY MECHANIC DISCOVERED THE ENGINE CRADLES WERE RUSTING OUT. THE ENGINE CRADLES WERE REPLACED BEFORE THE ENGINE FELL THROUGH.
Nov 18, 2015
+ 13 more complaints for this component
VEHICLE SPEED CONTROL
16 complaints
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE ATTEMPTING TO DRIVE, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION. THE CONTACT STATED THAT WHILE THE BRAKE PEDAL WAS DEPRESSED AND WHILE THE VEHICLE WAS IDLE THEN THE ACCELERATOR WOULD MAKE A REV NOISE. NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 127,000.
May 08, 2017
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE THE VEHICLE WAS PLACED IN REVERSE, THE ACCELERATOR PEDAL SEIZED. THE CONTACT'S VEHICLE ACCELERATED BACKWARDS AND CRASHED INTO ANOTHER VEHICLE. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 86,806.
Mar 29, 2016
WHILE LEAVING A ON RAMP TO US ROUTE 15 S. I ACCELERATED TO WOT(WIDE OPEN THROTTLE) IN ORDER TO MERGE INTO TRAFFIC. ONCE I REACHED 60 MPH I PUSHED THE SET BUTTON ON THE CRUISE CONTROL AS I LEFT OFF OF THE ACCELERATOR PEDAL. THE VEHICLE CONTINUED TO ACCELERATE INSTEAD OF HOLDING THE 60 MPH SPEED. I SLOWED DOWN BY PUSHING ON THE BRAKE PEDAL, BUT ONCE I LEFT OFF OF THE BRAKE PEDAL THE VEHICLE CONTINUED TO ACCELERATE. I TRIED THE CANCEL BUTTON FOR THE CRUISE CONTROL AND ALSO THE ON/OFF BUTTON, BUT NOTHING WORKED. MY WIFE REACHED OVER AND PULLED THE FLOOR MAT BACK TO MAKE SURE IT WAS NOT THE MAT AND IT CONTINUED. I PLACED THE SHIFTER IN NEUTRAL AND THE RPM'S WERE AT 3500. I TURNED THE IGNITION SWITCH OFF AND I COASTED. I THEN RESTARTED THE VEHICLE AND THE RPMS IMMEDIATELY WENT TO 3500 AND THEN DROPPED TO 750. I AM AN ASE CERTIFIED MASTER TECHNICIAN AND THIS IS THE FIRST TIME I HAVE EXPERIENCED THIS IN A VEHICLE. I AM GLAD I WAS DRIVING AND NOT MY WIFE. ONCE I REACHED MY DESTINATION I DISCONNECTED THE CRUISE CONTROL CABLE AT THE THROTTLE BODY. SINCE THIS VEHICLE IS A CABLE OPERATED THROTTLE BODY MY ONLY CONCLUSION IS THAT EITHER THE THROTTLE PLATE STUCK, WHICH IT IS CURRENTLY MOVING SMOOTH, OR THE CRUISE CONTROL IS HAVING ISSUES. I AM PLANNING ON TAKING IT TO WORK IN THE MORNING AND TRYING TO DIAGNOSE IT. I HAVE BEEN REPAIRING CARS PROFESSIONALLY SINCE 1992. STARTING IN A FORD DEALERSHIP FOR 8 YEARS, THEN BEING SELF EMPLOYED WITH MY OWN AUTO REPAIR BUSINESS UNTIL MY CURRENT POSITION IN AN INDEPENDENT REPAIR FACILITY (AC DELCO TSS SHOP) FOR THE PAST 11 YEARS. *TR
Sep 07, 2014
I PURCHASED MY 2004 CHRYSLER PACIFICA IN OCTOBER OF 2013. I WAS HAVING SOME ISSUES WITH MY CAR MAKING A CLUNKING NOISE WITH ACCELERATION AND I TOOK IT UP TO THE CAR SHOP. (MAY OF 2014) I WAS TOLD THE MOTOR MOUNTS ARE RUSTED OUT AND THE ENGINE CRADLE IS RUSTED ALMOST THROUGH. I WAS TOLD THERE WAS A RECALL FOR THE 2004 PACIFICAS. I CALLED CHRYSLER AND WAS TOLD MY CAR IS OUT OF THE RANGE FOR THE RECALL BY 6 MONTHS. I WAS NOT AWARE OF THIS RECALL OR WOULD HAVE TAKEN CARE OF IT WHEN I FOUND OUT ABOUT IT. THE COST TO REPAIR IS ABOUT 3,000.00 AND THE CAR IS NOT SAFE TO DRIVE. I HAVE FOUND THIS IS A MAJOR PROBLEM WITH MANY OTHER PACIFICA OWNERS AND WOULD LIKE SOMETHING DONE ABOUT THIS. I DO NOT FEEL I SHOULD HAVE TO PAY FOR THIS REPAIR WHEN IT HAS BEEN KNOW BY CHRYSLER THAT THIS IS A VERY UNSAFE DEFECT IN THEIR PRODUCT. *TR
Jun 02, 2014
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED WHILE DRIVING 35 MPH ALL OF THE WARNING LAMPS ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC WHO STATED THAT THE THROTTLE BODY MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 126,000.
Apr 14, 2014
+ 11 more complaints for this component
EXTERIOR LIGHTING
15 complaints
DRIVER FRONT TURN SIGNAL QUIT WORKING. DRIVER REAR STILL WORKS IT IS NOT THE BULB NO SIGNS OF BROKEN OR BURNT WIRES. CHECKING WEB SITES A LOT OF OWNERS HAVING SAME PROBLEM. NO ONE HAS REASON FOR PROBLEM YET. WHEN USING TURN SIGNAL INDICATOR FLASHES REAL FAST LIKE A BULB BURNED OUT. *TR
May 07, 2020
WHY IS THE AUTOMOTIVE MAKERS ALLOWED TO PUT OUT CAR WITH HEADLIGHT LENSES THAT CLOUD UP AFTER 6-7 YEARS. THIS REDUCES VISABILITY AND COULD LEAD TO AN ACCIDENT.
Oct 21, 2015
2004 CHRYSLER PACIFICA. BOUGHT THE CAR WITH 16000 MILES AND HAVE HAD IT 6 YEARS NOW. THE LAST 3-4 YEARS HAVE HAD PROBLEMS WITH CONSTANTLY REPLACING HEADLIGHTS AND TAIL LIGHTS, APPROXIMATELY EVERY 6 MONTHS. NOW RECENTLY, BEGINNING SEPT. 2014, THE DRIVER SIDE REAR RUNNING LIGHT WILL NOT COME ON. THE BREAK LIGHT IS FINE AND THE PARKING LIGHT IS FINE, BUT NO RUNNING LIGHT. I KNOW IT IS NOT THE BULB, BECAUSE I USED THE BULB THAT WAS WORKING ON THE RIGHT SIDE AND IT STILL DID NOT WORK. TOOK IT IN TO A LOCAL DEALER ABOUT 3 YEARS AGO AND THEY BASICALLY COULD NOT FIND ANY "PROBLEM". CHRYSLER NEEDS TO RECALL THESE CARS AND FIX THE ONGOING ISSUES. *TR
Sep 27, 2014
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE HEADLIGHTS SUDDENLY FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE HEADLIGHT WIRING HARNESS HAD FAILED. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 100,695. THE VIN WAS UNAVAILABLE.
Oct 04, 2013
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE HEADLIGHTS FAILED EXCESSIVELY. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, NOR WAS THE VEHICLE DIAGNOSED OR REPAIRED. THE CURRENT MILEAGE WAS 85,000 AND THE FAILURE MILEAGE WAS 45,000. THE VIN WAS UNAVAILABLE.
Jan 24, 2012
+ 10 more complaints for this component
SEATS
15 complaints
MY SEATS STOP WORKING
Feb 27, 2016
THE POWER SEATS BOTH FRONT AREN'T WORKING AND THE PEDDLE ADJ. AND THE DRIVER SEAT IN BACK POSITION HARD TO DRIVE. *TR
Apr 04, 2013
BOTH ELECTRIC SEAT ADJUSTERS JUST STOPPED WORKING. THE DRIVER'S SIDE SEAT IS SO FAR BACK THAT IT'S NOT REALLY SAFE TO BE DRIVING, AND BOTH SEATS ARE STUCK IN AN UNCOMFORTABLE POSITION. THE DRIVER'S SIDE SEAT IS STUCK IN THE "EXIT THE CAR" POSITION, SO IT MUST HAVE STOPPED WORKING LAST SUNDAY WHEN I DROVE IT AND THEN PARKED IT FOR THE NIGHT. NOW IT'S TOO FAR BACK FOR ME TO OPERATE SAFELY AND I AM SADLY DISAPPOINTED IN CHRYSLER. THIS SHOULD BE FIXED FOR FREE IN MY OPINION, BECAUSE I SEE MANY COMPLAINTS ONLINE ABOUT THE SAME PROBLEM. WHAT A PIECE OF JUNK. *TR
Aug 02, 2012
TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE THE VEHICLE WAS PARKED HE ATTEMPTED TO ADJUST THE DRIVER'S POWER SEAT BUT THE SEAT WOULD NOT MOVE BACK OR FORWARD. THE CONTACT STATED BECAUSE OF THE FAILURE IT WAS VERY UNCOMFORTABLE DRIVING THE VEHICLE. THE DEALER WAS NOTIFIED OF THE FAILURE AND ADVISED HIM OF THE REPAIR COST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE WAS ON-GOING FOR ONE MONTH. THE FAILURE MILEAGE WAS 108,000 AND THE CURRENT MILEAGE WAS 110,000. UPDATED 04/12/11*LJ UPDATED 04/13/11
Jan 18, 2011
TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE POWER SEATS FAILED AND WERE STUCK IN THE RECLINED POSITION. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED AT THE TIME OF THE COMPLAINT. THE CONTACT CALLED THE MANUFACTURER WHO REFERRED HIM TO THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 150,000.
Jul 20, 2010
+ 10 more complaints for this component
AIR BAGS
14 complaints
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR ROUTINE MAINTENANCE WHEN THE TECHNICIAN ADVISED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED AND THE DASHBOARD WAS BECOMING DETACHED, DUE TO THE AIR BAG PARTIALLY DEPLOYING. THE TECHNICIAN ADVISED THE CONTACT THAT HE WOULD HAVE TO PERFORM A DIAGNOSTIC IN ORDER TO PROVIDE AN ADEQUATE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.
Mar 19, 2012
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE AIR BAG LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. IN ADDITION, THE HORN AND THE CRUISE CONTROL WERE NOT FUNCTIONING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE MECHANIC STATED THAT THE CLOCK SPRING FAILED AND WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Aug 29, 2011
1 SRS CLOCK SPRING FAILURE 97,000 5 /YR. RESULTS: AIR BAG WOULD NOT DEPLOY (SRS LIGHT ILLUMINATED) , NO HORN, CRUISE CONTROL UNEXPECTEDLY CUTS OUT OR DOES NOT WORK AT ALL. 2 ALL OF ABOVE REMAIN DISABLED UNTIL CLOCK SPRING IS REPLACED. AIR BAG IS EXTREME SAFETY ISSUE IN THE EVENT OF AN ACCIDENT AND HORN IS EXTREME SAFETY ISSUE NECESSARY TO AVOID HAZARDOUS SITUATIONS WHILE DRIVING. HTTP://WWW.MOTORTREND.COM/ROADTESTS/ONEYEAR/112_0412_2004_CHRYSLER_PACIFICA/INDEX.HTML MOTORTREND REPORTS THIS FAILURE TWICE IN THE 1 YR TEST AND REVIEW OF VEHICLE. CLOCK SPRING IS ONGOING ISSUE FOR CHRYSLER SINCE 1998. 3 REPLACE CLOCK SPRING HARNESS, OLD PART AVAILABLE. *TR
Sep 14, 2010
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE DRIVING 35 MPH IN A RAIN STORM, THE CONTACT ATTEMPTED TO AVOID CRASHING INTO A TREE BRANCH THAT SUDDENLY FLEW ACROSS THE ROADWAY. THE VEHICLE BEGAN TO SWERVE BACK AND FORTH EXCESSIVELY AND THE CONTACT WAS UNABLE TO MAINTAIN CONTROL OF THE VEHICLE. THE CONTACT CRASHED INTO A GUARD RAIL. NONE OF THE SEVEN AIR BAGS DEPLOYED. THE VEHICLE WAS DESTROYED AND TOWED TO AN INBOUND LOT. THE CONTACT WAS TRANSPORTED TO THE HOSPITAL WITH INJURIES TO HIS BACK, HEAD AND NOSE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE AND CURRENT MILEAGE WAS 74,470.
Aug 17, 2010
I DECIDED TO REPORT THIS COMPLAINT WHEN I READ OF A SIMILAR INCIDENT IN A AUTOMOTIVE NEWSPAPER COLUMN. I WAS TRAVELING ON A HIGHWAY ABOUT 50 MILES PER HOUR WHEN THE PASSENGER AIRBAG IN MY 2004 CHRYSLER PACIFICA SPONTANEOUSLY DEPLOYED. FORTUNATELY MY SON WAS SITTING IN THE BACKSEAT (OR I SHUDDER TO THINK WHAT MIGHT HAVE HAPPENED TO HIM), AND THANKFULLY I WAS ABLE TO KEEP THE VEHICLE ON THE ROAD UNTIL I COULD SAFELY PULL OVER. THERE WAS NO COLLISION THAT MADE THE BAG DEPLOY, NOR DID I RUN OVER ANYTHING IN THE ROAD. THE ENTIRE DASHBOARD WAS "FRIED" IN ADDITION TO THE BAG DEPLOYING. THE CAR DEALER AND THE REPRESENTATIVE FROM CHRYSLER WOULD NOT TAKE RESPONSIBILITY--THEY BLAMED THE AUTO REPAIR SHOP THAT HAD DONE SOME COLLISION WORK ON THE CAR A MONTH EARLIER. THE COLLISION SHOP SAID THAT THE WORK THEY DID WAS NOWHERE NEAR ANYTHING RELATED TO THE AIRBAG SYSTEM. NO ONE COULD GIVE AN EXPLANATION FOR WHY THE AIRBAG HAD DEPLOYED EVEN AFTER THEY EXAMINED THE VEHICLE OVER A WEEK'S TIME. SO, DESPITE THEIR BEING NO RATIONAL REASON WHY THE AIRBAG WOULD SPONTANEOUSLY DEPLOY, CHRYSLER STILL REFUSED TO TAKE ANY RESPONSIBILITY OR OFFER ANY COMPENSATION--IN FACT THEY WERE EXTREMELY RUDE ON THE PHONE. MY INSURANCE COMPANY WOULDN'T COVER THE DAMAGE AND FRANKLY I DIDN'T FEEL COMFORTABLE DRIVING THE CAR EVEN IF IT HAD BEEN REPAIRED SINCE THERE WAS NO GUARANTEE IT WOULDN'T HAPPEN AGAIN. WE WERE FORCED TO "JUNK" THE CAR AND BUY A NEW/USED ONE. CHRYSLER IS LUCKY THAT THE DEPLOYING AIRBAG DIDN'T CAUSE ME TO HAVE AN ACCIDENT AND THAT NO ONE WAS SITTING IN THAT SEAT. SOMEONE COULD HAVE BEEN SERIOUSLY INJURED OR EVEN DIED, BUT THEY DIDN'T WANT TO LOOK INTO OR ACKNOWLEDGE THE PROBLEM. I DON'T WANT THIS TO HAPPEN TO ANYONE ELSE! *TR
Jul 10, 2010
+ 9 more complaints for this component
STEERING
12 complaints
OUT OF NO WHERE LAST NIGHT I WENT OVER 45MPH AND MY CAR GAVE OUT ALL CONTROL OF THE STEERING WHEEL. IT WORKS FINE UNLESS I GO OVER 45MPH IT STALLS OUT. *TR
Apr 04, 2014
WAS DRIVING DOWN HIGHWAY AT 55MPH, WITH MY NIECE IN THE CAR WITH ME WHEN THE CAR STARTED TO PULL TO DRIVERS SIDE THE PULLED TO PASSENGER SIDE. I SLOWED THE VEHICLE DOWN TO UNDER 40 IT WAS STILL TRYING SWERVE AND PULL. SCARED ME AND MY NIECE. HAS BEEN CLUNKING SINCE ABOUT SIX MONTHS AFTER I BOUGHT THE VEHICLE IN 2008.. SPENT OVER A GRAND ON NEW TIE RODS, SUSPENSIONS, WHEN I TOOK IT TO DIFFERENT DEALER FOR CHRYSLER VEHICLES WHERE A TECHNICIAN TOLD ME TO STOP WASTING MY MONEY, THEY KNOW THERE IS CLUNK AND DONT KNOW HOW TO FIX IT. I EMAILED AND LEFT MESSAGE FOR CHRYSLER WITH NO RESPINSE. LOOKS LIKE THEY KNOW HOW TO FIX IT BUT CHRYSLER WONT STAND BEHIND THEIR PRODUCT AND FIX THE PROBLEM TILL SOMEONE DIES AND THE FAMILIES OF THE DECEASED HAVE TO SUE THE COMPANY, SERIOUSLY! STAND BEHIND YOUR PRODUCT, I DONT THINK I WILL EVER PURCHASE A CHRYSLER VEHICLE AGAIN AND WILL INFORM ALL FRIENDS AND FAMILY TODO THE SAME. *TR
Mar 22, 2014
I NOTICED SOME DIFFICULTY WITH STEERING. I PURCHASED AND USED SOME POWER STEERING FLUID. THIS DID NOT MAKE A DIFFERENCE. I WAS DRIVING ON MY OWN STREET WHEN THE STEERING COMPLETELY STOPPED WORKING. I WAS ABLE TO GET THE CAR INTO MY YARD. WHEN I HAD THE CAR LOOKED AT I WAS INFORMED THAT THE CRADLE THAT HOLDS THE ENGINE WAS COMPLETELY RUSTED AND THE ENGINE IS FALLING AND THAT IS WHAT DAMAGED THE STEERING. I HAVE BEEN INFORMED THAT THIS WILL COST MORE THAN 3000 TO REPAIR. *TR
Nov 25, 2013
CAR FIGHTS STEERING. *TR
Nov 29, 2007
HAD TO HAVE MY 2004 PACIFICA STATE INSPECTION DONE, IT FAILED INSPECTION FOR THE FRONT RIGHT TIE ROD. THE MECHANIC SHOWED ME THAT IT WAS COMPLETELY WOREN OUT AND THE WHOLE WHEEL SHOOK BACK AND FORTH. THIS PUT MY CHILDREN IN DANGER EVERYDAY. THERE IS NO REASON FOR THIS TO HAVE WORN OUT.*AK
Mar 26, 2007
+ 7 more complaints for this component
SUSPENSION,STRUCTURE,ENGINE
9 complaints
THE UNDER CARRIAGE THAT HOLDS ENGINE IN PLACE IS COMPLETELY RUSTED THROUGH. I BOUGHT BRAND NEW TIRES FROM BELLE TIRE ON SEPTEMBER 9, 2020. BY NOVEMBER 1 2020 I WAS OBSERVING EXTREME WEAR ON THE BRAND NEW TIRES. WENT TO MY MECHANIC AND WAS TOLD THE CAR IS UNSAFE TO DRIVE DUE TO THE CRADLE RUST ROT, AND THE ENGINE IS ABOUT READY TO FALL OUT AND WOULD CAUSE CATASTROPHIC EMERGENCY I AND MY FAMILY COULD DIE. TRYING TO FIND REPLACEMENT AND AM BEING TOLD IT IS SUCH A PROBLEM THAT THERE IS NO PARTS AVAILABLE TO FIX THIS PROBLEM
Nov 07, 2020
VEHICLE WAS TAKEN TO SERVICE. SHOP WOULD NOT WORK ON VEHICLE STATING THE DETERIORATION OF THE SUBFRAME WAS TO EXTENSIVE AND THEY WOULD NOT WORK ON IT. UPON CLOSER INSPECTION SHOWED THE FRAME IN A GREAT STATE OF DECAY, WITH SOME PLACES ONLY BEING HELD TOGETHER WITH THIN STRIPS OF METAL. THESE VEHICLES WERE RECALLED IN THE PAST FOR DEFECTIVE FRAMES HOWEVER NOT ALL WERE RECALLED AND THIS IS ONE VEHICLE THAT WAS NOT. THE MOTOR IN THESE VEHICLES WILL FALL OUT AND COULD CAUSE AN ACCIDENT WHICH COULD RESULT IN SERIOUS INJURY OR LOSS OF LIFE. THESE FRAMES ARE DEFECTIVE IN WORKMANSHIP FROM THE FACTORY AND SHOULD BE HANDLED BY THE FACTORY ACROSS ALL 2004-2008 CHRYSLER PACIFICA'S AFFECTED BY DEFECTIVE EQUIPMENT KNOWINGLY INSTALLED BY THE FACTORY THAT WILL LEAD TO AN ACCIDENT AND CAUSE SERIOUS INJURY OR DEATH. THOUSANDS OF THESE VEHICLES ARE ON THE ROAD TODAY WITH OCCUPANTS UNKNOWINGLY DRIVING THESE VEHICLES WHICH ARE "TICKING TIME BOMBS". *TR
Jun 16, 2020
THIS CAR HAS A SERIOUS RUST ISSUE ON THE UNDERCARRIAGE. IT STARTS ON THE SUBFRAME THEN WORKS ITS WAY TO THE FRAME OF THE CAR. THERE FRONT SUSPENSION HAS BEEN REPLACED 3 TIMES IN THE MONTH ALONE. DUE TO THIS ISSUE I HAVE IN REGARDS TO THIS, I CAN'T JACK MY CAR UP WITH THE JACK THAT COMES WITH THE CARE, IF I DO IT WILL GO RIGHT THRU THAT IS WHAT IT FEELS LIKE TO ME.. I CAN NOT GET A REAR ALIGNMENT ON MY CAR BECAUSE OF THE RUST AND MY TIRED HAVE WORN OR DAY. IF ANYONE KNOWS ANYTHING COULD THEY PLEASE HELP I AM FEED UP WITH THIS CARE.. *TR
Nov 10, 2014
THE UNDERSIDE ENGINE CRADLE SUBFRAME OF MY 2004 CHRYSLER PACIFICA IS ROTTED AND IN DANGER OF BREAKING APART. I CAN HEAR NOISE WHEN STEERING AND THE CAR HAS A VIBRATION. *TR
Oct 09, 2014
TOOK MY CAR TO HAVE A PLASTIC FRONT PANEL PUT BACK ON. THE REPAIRMAN SENT ME PICTURES OF THE ENGINE CRADLE RUSTED OUT. TOLD ME THE CAR WAS UNSAFE TO DRIVE UNTIL IT WAS FIXED. CONTACTED LOCAL CHRYSLER DEALER AND GAVE ME INFORMATION TO CONTACT CUSTOMER SERVICE. CALLED CUSTOMER SERVICE AND MY VEHICLE WAS OUTSIDE THE COVERAGE DESCRIBED ON BULLETIN 13-001-12 ISSUED ON MAR 16, 2012 BY CHRYSLER. THEY WERE NOT ABLE TO PROVIDE ANY RELIEF ON THE REPAIRS WHICH WILL BE BETWEEN $3500 AND $4000 DEPENDING ON PARTS COST. MY VEHICLE WAS BUILT SEPTEMBER 18, 2003, AND PUT IN SERVICE ON DECEMBER 22, 2003. THE SERVICE BULLETIN ONLY COVERED VEHICLES FROM FEB 23, 2004 TO MAR 31, 2004. I AM SURE MY VEHICLE IS IN THE SAME CATEGORY AS THE COVERED VEHICLES, SAME RUST PROBLEM, SAME AREAS OF THE CAR, ETC. *TR
Sep 08, 2014
+ 4 more complaints for this component
ENGINE AND ENGINE COOLING,POWER TRAIN
9 complaints
TOLD AT TIME OF SERVICE BY DEALER THAT THE ENGINE CRADLE WAS RUSTING THRU THREATENING FAILURE. THIS IS A RECOGNIZED PROBLEM IN THE 2005 VEHICLES WHICH CHRYSLER HAS EXTENDED THE WARRANTY OUT TO 10/YR 150,000 MILES FOR, BUT THEY ARE REFUSING TO EXTEND THE WARRANTY ON THE 2004 MODEL. REPAIR ESTIMATE OF $2900. *TR
Jul 12, 2012
WHILE DRIVING CAR IT KNOCKS AFTER PUSHING BRAKES THEN GAS AGAIN IT CONTINUES TO DO SO AFTER I HAVE HAD OVER 2000 IN REPAIRS DONE. IT HAS NEW SHOCKS NEW AXLES NEW MOTOR MOUNTS & TIRES I BELIEVE SEVERAL OTHER OWNERS HAVE HAD THE SAME ISSUES AND A RECALL SHOULD BE IN PLACE OR AN EXPLANATION OF WHY OUR CARS ARE DOING THIS! I BOUGHT THE CAR USED AND WAS TOLD THE OWNER SOLD IT BECAUSE THEY DID NOT WANT TO PUT THE MONEY INTO IT TO HAVE THE MOTOR MOUNTS REPLACED SO I AM THINKING THAT SHE MIGHT HAVE HAD THE SAME ISSUE. IT ALSO SHAKES AFTER I GET PAST 50 MPH. IT HAS ALSO DIED AFTER TURNING A SHARP LEFT AND I ALMOST CRASHED WITH MY INFANT IN THE CAR. IT HAS LOCKED ME OUT OF THE CAR WITH MY DAUGHTER STILL IN THE CAR! ALSO THE REAR AC IS NOT WORKING ANY LONGER AND I HAD IT LOOKED AT AND NO ONE CAN TELL ME WHY. I WOULD HAVE TRADED IT IN BUT I AM NOT ABLE TO START ALL OVER WITH PAYMENTS AGAIN ON A NEW CAR. THANK YOU AND ANY INFORMATION IN REGARDS TO THE PROBLEMS I HAVE BEEN HAVING WITH OUR CAR WOULD BE AWESOME. I HAVE NEVER RECEIVED ANY RECALL INFORMATION ON THIS CAR AND IF ANY ARE IN EFFECT AND COULD FIX THESE ISSUES PLEASE LET ME KNOW. *JS *TR
Apr 21, 2012
I WAS DRIVING MY 2004 CHRYSLER PACIFICA WHEN THE ACCELERATION STARTED TO TAPER OFF GRADUALLY. EVENTUALLY IT WENT DOWN TO 25MPH WHEN I PULLED OFF THE ROAD. AS I TURNED OFF THE ENGINE SMOKE STARTED FLOWING OUT OF THE VENTS IN THE CAR. WITHIN A COUPLE OF MINUTES FIRE WAS SHOOTING OUT OF THE PASSENGER'S FOOT WELL FROM THE ENGINE. THE POLICE WAS ON THE SCENE IMMEDIATELY AND WAS UNABLE TO PUT IT OUT TWO FIRETRUCKS AND 4 POLICE CARS ARRIVED AT THE SCENE. THEY STATED THEY HAD NEVER SEEN A CAR GO UP SO FAST. THERE WAS NOTHING BUT THE SHELL LEFT. *TR
Nov 01, 2010
2004 CHRYSLER PACIFICA WITH FAILED MOTOR MOUNTS (3). *TR
Jun 24, 2010
PROBLEM WAS WITH MY 2004 CHRYSLER PACIFICA NOT STARTING. AFTER TAKING IT TO A MECHANIC FOUND THAT I HAVE THREE BROKEN MOTOR MOUNTS. THIS APPEARS TO BE A VERY COMMON PROBLEM FOR THIS MAKE AND MODEL ACCORDING TO THE MANY COMPLAINTS I HAVE READ ONLINE. *TR
Feb 18, 2010
+ 4 more complaints for this component
TIRES
8 complaints
BOUGHT 4 MICHELIN LATITUDE TOUR HP TIRES IN OCT 2011 FOR OUR 2004 CHRYSLER PACIFICA AWD. THE CAR CAME WITH MICHELIN TIRES WITHOUT ANY PROBLEMS. SO WE WANTED THE SAME TYPE TIRE FOR REPLACEMENTS. TIRE ID # B9H2XKWX1910-----1 TIRE DOT # B9H2XKWX1911-----2 TIRES # B9H2WKWX2211----1 TIRE SIZE 235/65ZR17 PART # 33809 55,000 MILE WARRANTY TIRES WERE ROTATED EVERY 3,000 MILES AFTER THE JULY 2013 TIRE ROTATION THE TIRES BEGAN A WOOP WOOP SOUND AT ALL SPEEDS. SOUND VERY NOTICEABLE. TIRES AGAIN ROTATED AND REBALANCED(WITH NO CHANGE) 2 MONTHS LATER AND THEY STILL HAVE THIS SOUND. HAVE HAD THE CAR BACK TO THE TIRE DEALER SEVERAL TIMES FOR MORE ROTATIONS AND BALANCING( NO CHANGE NEEDED) WITH OUT ANY RESOLUTION TO THE PROBLEM. TIRES ARE STILL ON THE CAR WITH ONLY11,000 MILES ON THE TIRES SINCE PURCHASE. *TR
Dec 15, 2013
WHILE CHECKING TIRE PRESSURE TPMS BROKE - FILED BY JIFFY LUBE. *TR
Jul 23, 2011
DANGEROUS SITUATION: WHILE CONNECTING FROM FLORIDA ST RD 826 TO ST RD 836, THE CAR SOUNDED AN ALARM & DISPLAYED A TIRE WARNING ON THE PANEL. I THEN FELT THAT ONE OF THE TIRES HAD QUICKLY GONE FLAT. UPON INSPECTION, NOTICED THAT THE STEM FOR ONE OF THE TIRE PRESSURE MONITORS HAD BROKEN OFF. WHILE CHANGING THE TIRE, AN EXPRESSWAY ASSISTANCE TRUCK STOPPED BY TO HELP AND LOGGED A RECORD OF THE MOTORIST ASSIST. PICTURES WILL BE PROVIDED UPON REQUEST. *TR
Mar 26, 2010
I PURCHASED A CHRYSLER PACIFIC 2 WEEKS AGO AND IMMEDIATELY FOUND ISSUES WITH IT I TOOK IT BACK AND ASKED FOR IT TO BE FIXED. THEY KEPT IT FOR A DAY AND NOTHING WAS DONE. I GOT TO WORK ONEDAY AND IT WOULD NOT START. I TOOK IT SOMEWHERE ELSE TO BE LOOKED AT AND WAS TOLD THE FRONT TIRES RODS WERE BAD, THE STABILIZER WAS BAD AND 3 TIRES BALD. I CANT GET THE DEALER TO TAKE ME OUT OF THE LOAN AND GIVE ME MY MONEY BACK WHAT CAN I DO? *TR
May 07, 2009
I OWN A 2004 CHRYSLER PACIFICA AWD. I HAVE HAD MY CAR SERVICED 3-4 TIMES FOR A "CHECK TIRE SYSTEM LIGHT". EACH TIME, THE CHRYSLER MECHANIC HAS BEEN UNABLE TO RESOLVE THE ISSUE. IM GIVEN A WE COULD NOT FIGURE IT OUT OR THE ALERT DID NOT COME ON WHY IN THEIR SHOP. THIS HAS BEEN AN ONGOING ISSUE SINCE SEPTEMBER 2007. *TR
Feb 20, 2009
+ 3 more complaints for this component
SUSPENSION,ENGINE
7 complaints
WE OWN A 2004 CHRYSLER PACIFICA WITH AROUND 117K MILES ON IT. MY DAUGHTER DRIVES IT. WHILE CHANGING THE ENGINE OIL ON IT LAST WEEKEND, I NOTICED SEVERE CORROSION (PERFORATION ACTUALLY) OF THE VEHICLE ENGINE CRADLE. THE PASSENGER SIDE OF THE CROSS MEMBER IS RUSTED COMPLETELY THROUGH ON THE BOTTOM AND THE DRIVER SIDE IS ABOUT 70% RUSTED THROUGH. AS THIS CROSS MEMBER IS WHAT HOLDS THE ENGINE IN THE VEHICLE AND ACTS AS THE BASE OF THE FRONT SUSPENSION, I DON'T BELIEVE THIS VEHICLE IS SAFE TO DRIVE ANYMORE. SHOULD THIS STRUCTURAL COMPONENT FAIL DURING HIGHWAY DRIVING, I BELIEVE THE VEHICLE WOULD BECOME UNSTABLE AND UNCONTROLLABLE WHICH WOULD BE A HAZARD TO THE DRIVER, PASSENGERS AND OTHER MOTORISTS. YES, WE LIVE IN WISCONSIN (PART OF THE SALT BELT), BUT THIS AMOUNT OF CORROSION ON SUCH A CRUCIAL STRUCTURAL COMPONENT IS CRAZY! THE VEHICLE HAS ONLY BEEN ON THE ROAD FOR 14 YRS AND FOR ONLY 117K MI. I WOULD UNDERSTAND IF THE BODY STARTED TO DETERIORATE IN THAT AMOUNT OF TIME, BUT NOT A SUPPORTING FRAME MEMBER. I DON'T BELIEVE THE ENGINE CRADLE WAS PROPERLY TREATED AGAINST CORROSION, OR THE DESIGN OF THE CRADLE MADE IT SUSCEPTIBLE TO EXCESSIVE LOCALIZED CORROSION AND THE MANUFACTURER SHOULD BE HELD LIABLE FOR REPAIRS.
Mar 08, 2018
ENGINE CRADLE RUSTED OUT TO THE POINT THE ENGINE DROPPED. MY DAUGHTER WAS DRIVING HOME FROM WORK ON I94WEST OUT OF MILWAUKEE WHEN SHE HEARD A CLUNK. SHE WAS ABLE TO DIVE TO OUR RESTAURANT AND PARK. I HAD THE VEHICLE TOWED TO AN AUTO MECHANIC AND THAT IS WHEN HE TOLD ME THAT IT ENGINE CRADLE WAS RUSTED OUT.
Jul 26, 2017
UPON TAKING MY VEHICLE TO BE SERVICED AFTER PURCHASE 1 DAY AGO, THE MECHANIC DISCOVERED THAT THE ENGINE CRADLE WAS RUSTED OUT ON THE RIGHT SIDE. THIS IS THE ONLY RUST ON THE UNDERSIDE OF THE VEHICLE. I AM CURRENTLY IN DISCUSSIONS WITH THE DEALER TO REMEDY THIS ISSUE, BUT HAVE DISCOVERED THAT THIS IS A FREQUENT PROBLEM.
Sep 17, 2015
TOOK 2004 PACIFICA IN FOR ROUTINE OIL CHANGE AND FOUND OUT CRADLE IS RUSTING OUT. TO REPLACE THE CRADLE WILL COST OVER $3000. TO NOT FIX IT MEANS THE CAR WILL BE UNSAFE TO DRIVE.
Aug 13, 2015
I HAVE A 2004 CHRYSLER PACIFICA, I LOVE THE WAY THE CAR HANDLES. BUT IT IS COSTING ME A FORTUNE. I RECENTLY TOOK IT TO BE INSPECTED AND WAS TOLD THAT THE ENGINE CRADLE HAS ROTTED ON THE PASSENGER SIDE. I HAVE REPLACED THE FRONT SUSPENSION, STABILIZERS, AND BRAKES NUMEROUS TIMES IN THE LAST COUPLE OF YEARS NOW THE ENGINE CRADLE NEEDS TO BE REPLACED AND THERE IS NO RECALL ON IT, YET IT IS AN EXTREME SAFETY PROBLEM. THIS IS A REPLACEMENT THAT COULD COST UP TO $4000. IT IS JUST NOT WORTH THE TROUBLE. *TR
Mar 27, 2015
+ 2 more complaints for this component
FUEL SYSTEM, OTHER
7 complaints
A SIMILAR INCIDENT HAS OCCURRED ON MY 2004 CHRYSLER PACIFICA AS STATED BELOW. "ON CERTAIN PASSENGER VEHICLES, THE FUEL PUMP MODULE AND THE POWER TRAIN CONTROL MODULE (PCM) SOFTWARE MAY ALLOW THE ENGINE TO STALL UNDER CERTAIN OPERATING CONDITIONS." THE MANUFACTURE IS STATING THAT BECAUSE OF MY VEHICLE'S VIN# IT WASN'T PART OF THIS RECALL# F44. IT IS CLEAR TO ME THAT THE SAME CONDITIONS THAT HAVE HAPPEN TO THE VEHICLES PART OF RECALL# F44 SHOULD PERTAIN TO ANY VEHICLE BUILT PRIOR TO THE DATES ASSOCIATED WITH THIS RECALL CHRYSLER IS RECOGNIZING FOR REPAIRS. ALL PACIFICAS SHOULD BE UNDER THE #F44 RECALL NOTICE, NOT JUST A CERTAIN PORTION. I'VE HAD TO REPLACE THE EXACT SAME ITEMS LISTED AS A NECESSARY REPAIR TO CORRECT THE PROBLEM. AS LIKE RECALL# F44, I TO HAD TO REPLACE THE FUEL PUMP MODULES, FOR THE LEFT AND RIGHT SIDE. HOWEVER, THE DIFFERENCE IS IT WAS OUT OF MY OWN POCKET FOR THESE REPAIRS. *TR
Apr 06, 2011
TL* THE CONTACT OWNS 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE FUEL GAUGE HAD MALFUNCTIONED AND WOULD PROVIDE INACCURATE FUEL LEVEL READINGS. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSIS OR REPAIRS. THE MANUFACTURER WAS CONTACTED WHO ADVISED THAT THEY WERE UNABLE TO ASSIST BECAUSE THE VEHICLE WAS OUTSIDE OF WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 73,000.
Feb 11, 2011
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE DRIVING AT SPEEDS OF 35 MPH, THE FUEL LEVEL INDICATOR DROPPED FROM ONE HALF FULL TANK TO EMPTY AND THE VEHICLE STALLED. THE VEHICLE THEN RESTARTED ITSELF AND CONTINUED TO READ FUEL LEVELS AT EMPTY. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR REPAIRS OR DIAGNOSTIC TESTING. THE FAILURE AND CURRENT MILEAGE WERE 71,000.
Jun 04, 2010
I OWN A 2004 CHRYSLER PACIFICA. I AM HAVING A MAJOR ISSUE WITH THE FUEL GAUGE. THE GAUGE SHOWS 1/2 FULL AND THEN THE NEXT THING YOU KNOW IS THAT IT DROPS TO EMPTY AND YOU RUN OUT OF GAS. I TOOK THE CAR TO THE DEALERSHIP OVER A MONTH AGO AND WAS TOLD THAT THE PARTS WOULD BE IN A FEW DAYS. THIS ISSUE IS DANGEROUS AS YOU RUN OUT OF GAS WITHOUT A METHOD OF KNOWING WHAT IS GOING ON. IN ADDITION, WHEN YOU ATTEMPT TO FILL THE TANK WITH GAS, IT CONTINUES TO POP AVOIDING YOU FROM PUTTING GAS IN THE CAR. I CAN TAKE UP TO 30 MINUTES TO FORCE 1/2 TANK OF GAS IN THE CAR TO WHERE THE GAUGE WILL SHOW THE CAR FULL. *TR
Jul 17, 2009
I PURCHASED MY '04 PACIFICA USED WITH 44K MILES ON IT. THE DAY AFTER BUYING THE VEHICLE THE FUEL GAUGE DROPPED FROM HALF TANK TO COMPLETELY EMPTY THEN WOULD BOUNCE BACK TO HALF FULL. IT DID IT SEVERAL MORE TIMES AND WHEN I RETURNED IT TO THE LOCAL DEALER IT WAS PURCHASED FROM THEY WERE UNABLE TO FIND ANY PROBLEMS AND THERE WERE NO DIAGNOSTIC CODES SET BY THIS ENCOUNTER. THE VEHICLE WHEN FOR A FEW WEEKS WITHOUT HAVING IT HAPPEN AGAIN BUT I WAS SURE TO KEEP THE TANK NEARLY FULL. YET WITHIN THE LAST WEEK IT BEGAN DOING IT AGAIN WITH MUCH MORE FREQUENCY. I DID SOME ON LINE RESEARCH AND CAME UP WITH A RECALL ON THE SENDING UNITS AND WHEN I CALLED A CHRYSLER DEALERSHIP ASKING ABOUT THE RECALL AND GIVING THE SERVICE PERSON MY VIN I WAS TOLD THERE WAS NO INFO MATCHING MY VIN. SO I WENT BACK TO MY PURCHASING DEALER AND WHEN I BROUGHT THE CAR IN I WAS TOLD THAT IT WAS A FUEL SENSOR AND THAT IT WOULD BE TAKEN CAR OF. SO AFTER HAVING NO USE OF MY CAR FOR A FEW DAYS I PICKED IT UP THIS EVENING THINKING IT WAS REPAIRED AND LOW AND BEHOLD I WAS BARELY OUT OF THE DEALERS LOT AND THE SAME FUEL GAUGE ISSUES ARE ONCE AGAIN OCCURRING. I FIND IT HARD TO BELIEVE THAT MY PARTICULAR PACIFICA ISN'T EXPERIENCING THE SAME ISSUES THAT ARE PART OF THE RECALL INFO THAT I WAS ABLE TO GET ONLINE. I FEEL THAT CHRYSLER IS DOING A DISSERVICE TO IT'S CUSTOMERS BY NOT TAKING CARE OF THIS PROBLEM SEEING AS IT APPEARS TO BE A LARGE SCALE PROBLEM FROM WHAT I HAVE BEEN SEEING ONLINE. *TR
Nov 28, 2007
+ 2 more complaints for this component
STEERING,SUSPENSION,STRUCTURE
6 complaints
MY WIFE WAS PULLING AWAY FROM A TRAFFIC LIGHT AND THE STEERING LOCKED UP. SHE WAS ABLE TO STOP BEFORE CRASHING. WHAT I FOUND WAS VERY DISTURBING. THE REAR ENGINE CRADLE MOUNTS HAD SEPARATED. CAUSING THE ENGINE CRADLE TO CONTACT THE GROUND ON ACCELERATION ALSO THE STEERING TRACK WHICH IS ATTACHED TO THIS CRADLE BECAME NON-FUNCTIONAL. THE CENTER RIPPED OUT OF BOTH REAR MOUNTS AND THERE IS NO MECHANICAL STOP TO PREVENT THE CRADLE FROM SEPARATING FROM THE BODY OF THE CAR WITH AMOUNT FAILURE. THIS CRADLE HAD BEEN REPLACED UNDER AA WARRANTY 14 MONTHS AND 11,000 MI.EARLIER. I HAD THE VEHICLE TAKEN TO A CHRYSLER DEALERSHIP, THEY INFORMED ME THAT THE FRONT CRADLE MOUNTS WERE ALSO SEPARATED AND THEY COULD NOT PUT THE CAR ON THE LIFT TO PICK IT UP DUE SAFETY REASONS AND THE ENGINE CRADLE WOULD COME OUT FROM UNDER THE CAR. I CONTACTED CHRYSLER CUSTOMER SERVICE AND AFTER ABOUT A WEEK THEY INFORMED ME THAT THEY WOULD WARRANTY THE MOUNTS AND NO LABOR AND ONLY IF THE REPAIRS ARE DONE AT THE DEALER. THE COST OF THE PARTS IS MINIMAL IN COMPARISON TO THE TOTAL COST OF THE REPAIR AND WHAT COULD VERY EASILY HAVE HAPPENED IF THE MOUNTS HAD FAILED IN A DIFFERENT SITUATION AT A MUCH HIGHER SPEED AND NOT ON A CITY STREET. *TR
Dec 22, 2014
DEALING WITH A ROTTED K-FRAME CROSSMEMBER FOR THE FRONT ENGINE CRADLE; HAS CAUSED THE WHOLE SUSPENSION TO FAIL, EFFECTING STEERING COMPONENTS, AS WELL AS, WEARING OUT OTHER PARTS SUCH AS, ENGINE MOUNTS AND FRONT END BUSHINGS ON A CAR WITH LESS THAN 100,000 MILES ON IT. *TR
Nov 17, 2014
I WAS DRIVING TODAY AND IT SEEMED THAT MY STEERING WAS EXTREMELY HARD TO TURN IF I WAS MASHING THE GAS, HARDER TO TURN TO THE RIGHT SIDE OF THE CAR. IF THE CAR IS COASTING OR I AM BREAKING THE STEERING IS EASIER TO CONTROL. I HAVE STOPPED AT MY PARENTS HOUSE ON THE WAY HOME TO RESEARCH WHAT COULD BE HAPPENING WITH MY CAR AND FOUND THIS DISTURBING NEWS. UNFORTUNATELY FOR ME, THIS IS MY ONLY SOURCE OF TRANSPORTATION AND I DON'T HAVE THE FINANCES TO JUST GET ANOTHER CAR...I'M SO FRUSTRATED RIGHT NOW AND I DON'T KNOW WHAT TO DO... THE CONSUMER STATED WHILE DRIVING, SHE HAD DIFFICULTY STEERING THE VEHICLE. SHE NOTICED WHEN ACCELERATING, THE VEHICLE WAS HARD TO STEER, BUT WHEN BRAKING OR ALLOWING THE VEHICLE TO COAST IT WAS A LITTLE EASIER TO CONTROL. SHE MANAGED TO GET THE VEHICLE OFF THE ROAD. SHE DISCOVERED A PORTION OF THE SUPPORT FRAME DROPPED FROM THE VEHICLE, AND IT APPEARED THE ENGINE CRADLE WAS CORRODED WITH RUST. UPDATED 12/04/14
Sep 21, 2014
SUB FRAME COMPLETELY RUSTED APART, RESULTING IN DANGEROUS FRONT END CONDITIONS AND EXPENSIVE REPAIR. FOUND SIMILAR ISSUES FOR OTHER PACIFICA OWNERS THROUGH RESEARCH AND BELIEVE THIS IS A DEFECTIVE PART AND SHOULD BE COVERED AND RECALLED BEFORE SOMEONE GETS HURT OR KILLED. *TR
Nov 01, 2012
I PURCHASED THIS VEHICLE USED WITH VERY LOW MILEAGE. IT IS IN GREAT CONDITION UNTIL I STARTED HEARING A NOISE IN THE FRONT END. I TOOK INTO THE GARAGE TO HAVE NEW TIRES AND BRAKES PUT ON IT. WHEN THE MECHANIC PUT IT ON THE RACK, HE SAID THAT THE FRAME WAS RUSTED THROUGH. SO, INSTEAD OF NEW TIRES AND BRAKES I NOW NEED A NEW FRAME. I AM JUST THANKFUL THAT I WAS NOT DRIVING WHILE THIS HAPPEN. I WAS WONDERING IF THIS PROBLEM AS AFFECTED OTHER OWNERS ALSO. *TR
Oct 03, 2012
+ 1 more complaint for this component
FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM
6 complaints
MY HUSBAND WAS DRIVING AND SUDDENLY THE CAR STARTED SMOKING WE PULLED OVER, THE FIRE FIGHTERS WERE CALLED. THEY HAD TO BREAK THE DASHBOARD IN ORDER TO STOP THE FIRE. THEY SPRAY THE CAR WITH WATER INSIDE AND OUT. CAR WAS TOTAL. THE FIRE FIGHTERS THOUGHT THAT IT WAS POSSIBLY THE WIRE THAT STARED THE FIRE. RADIO AND LIGHT ON DASHBOARD DID NOT WORK IN ONE POINT, IT STARTED WORKING AGAIN BY ITSELF. *TR
Apr 10, 2012
TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHEN THE CONTACT STARTS THE VEHICLE, THE FUEL GAUGE DIAL FLUCTUATES UP AND DOWN AT RANDOM. THE FUEL LIGHT ILLUMINATES AND A SOUND IS HEARD AS WELL. THE DEALER STATED THAT THE FUEL GAUGE PEDOMETER FAILED. THE CONTACT WAS INFORMED THAT THERE WERE NO RECALLS, BUT LEARNED OF A TECHNICAL SERVICE BULLETIN. HE BELIEVES THAT THE VEHICLE SHOULD BE UNDER A RECALL FOR THIS FAILURE. THE DEALER REFUSED TO REPAIR THE VEHICLE; THEREFORE, THE CONTACT WAS RESPONSIBLE FOR THE REPAIR COST. THE FAILURE MILEAGE WAS 68,729. UPDATED 6/9/08 *CN
Apr 28, 2008
MY CAR HAS COMPLETELY SHUT OFF ON ME ON 4 DIFFERENT OCCASIONS. THE FIRST TIME THE DEALERSHIP SAID IT WAS A FUEL LINE PROBLEM AND CLEANED THE FUEL LINE SYSTEM. THE SECOND TIME THE PROBLEM HAPPENED, LEAVING ME STRANDED ON THE SIDE OF THE ROAD AGAIN, THE DEALERSHIP CHANGED A SENSOR. THE 3RD TIME, SAME SCENARIO, THE DEALERSHIP TOLD ME THAT THEY 2ND OCCASION THE "COMPUTER" GAVE THEM A FAULT, BUT THE FIRST TIME IT DIDN'T SO THEY FIXED WHAT THEY "THOUGHT" THE PROBLEM COULD BE. ON THE 3RD OCCASION, THEY TOLD ME THAT WHEN THE 2ND EVENT HAPPENED IT GAVE THEM A FAULT THAT COULD HAVE MEANT THAT ONE OF TWO SENSORS HAD GONE BAD. THEY SAID THAT IF THE CAR WAS UNDER WARRANTY THEY WOULD HAVE JUST REPLACED BOTH SENSORS. SINCE THE CAR WAS OUT OF WARRANTY, THEY JUST REPLACED THE ONE "THAT USUALLY GOES BAD." SO ON MY 3RD TRIP TO THE DEALERSHIP, THEY REPLACED THE SECOND SENSOR AND OF COURSE I HAD TO PAY FOR THE LABOR AGAIN. THE PARTS THEMSELVES COST $20 EACH AND IF ASKED THE FIRST TIME IF I WANTED TO REPLACE BOTH SENSORS LIKE THEY WOULD FOR A WARRANTY REPAIR, I WOULD CERTAINLY HAD AGREED. MY 4TH EVENT HAPPENED 4 WEEKS AGO. MY CAR IS STILL AT DEALERSHIP I TYPE THIS. THEY SAY THEY HAVE NO IDEA WHAT IS WRONG WITH THE CAR, BUT THAT THEY CAN TEAR THE CAR APART AND CHECK OUT THE WIRING AND IF THAT'S THE PROBLEM, IT WILL COST $6000 TO FIX. JUST TO DIAGNOSIS THE PROBLEM I HAVE TO PAY A MINIMUM OF $240 WHICH THEY TELL ME MAY NOT DIAGNOSIS THE PROBLEM AT ALL. I FEEL THAT THIS VEHICLE IS A HUGE SAFETY HAZARD. IT ONLY HAS 30,000 MILES ON IT AND HAS GIVEN ME NOTHING BUT TROUBLE SINCE I PURCHASED IT AS THE SECOND OWNER ON FEBRUARY 28, 2007. THE CAR JUST SHUTS OFF WHILE DRIVING EACH TIME LEAVING ME STRANDED WITH MY 2 YOUNG CHILDREN WHERE EVER WE ARE. EACH TIME I HAVE HAD TO WAIT FOR A TOW TRUCK TO ARRIVE TO TAKE US TO SAFETY. I HOPE THAT OTHERS HAVE THIS SAME COMPLAINT AND THAT CHRYSLER WILL DO SOMETHING TO MAKE THIS RIGHT. *TR
Dec 12, 2007
04 CHRYSLER PACIFICA FAILS TO START. NOTHING HAPPENS OR BRIEFLY START & DIE OUT. STARTS AFTER PUMPING THE GAS PEDAL. DEALERS SERVICE DEPT CAN'T DUPLICATE STARTING PROBLEM THEREFORE CANNOT FIX. *JB
Sep 15, 2006
2004 CHRYSLER PACIFICA--REPEATED SERVICE ISSUES INCLUDING GAS TANK, GAS CAP/VAPOR LOCK, ELECTRICAL. *NM
Sep 08, 2006
+ 1 more complaint for this component
SUSPENSION,ENGINE AND ENGINE COOLING,STRUCTURE
5 complaints
UPON INSPECTION FOR NOISE RELATED TO THE FRONT STRUTS, I NOTICE THAT THE ENGINE CRADLE, LEADING EDGE WAS RUSTED ALMOST COMPLETELY AWAY. I PARKED THE VEHICLE AND LOOKED ON "HTTPS://VINRCL.SAFERCAR.GOV/VIN/VINLOOKUP" WEBSITE AND ENTERED THE VIN ([XXX]), BUT DIDN'T FIND A RECALL NOTICE. I HAVE HAD NO FEWER THAN 4 INDIVIDUALS WHO PREVIOUSLY OWNED A 1994 PACIFICA TELL ME THAT THERE WAS A RECALL AND THAT THE DEALER FIXED THE PROBLEM BY REPLACING THE CRADLE WITH A NEW ONE. CAN ANYONE HELP ME? I AM HESITANT TO DRIVE THE VEHICLE IN ITS CURRENT CONDITION AND HAVE BEEN ADVISED BY 2 MECHANICS NOT TO. I BOUGHT THE VEHICLE USED IN 2008 AND DROVE IT FOR ALMOST 5 YEARS, BUT IT'S BEEN PARKED SINCE 2013. LOOKING FOR ADVICE ON PRESERVING MY $13,000 INVESTMENT. I WAS EXPECTING TO GET 200,000 MILES OUT OF THIS VEHICLE. IT HAS ~115,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Sep 16, 2015
THE ENGINE CRADLE OF THE 2004 PACIFICA HAS RUSTED SEVERELY. ONE SIDE APPEARS TO BE ALL THE WAY THROUGH WHILE THE OTHER SIDE IS ABOUT 3/4 OF THE WAY THROUGH. VEHICLE IS UNSAFE TO DRIVE. *TR
Apr 27, 2015
THE ENGINE CRADLE, WAS RIDDLED WITH CORROSION AND RUST. DURING THE DRIVING THE VEHICLES VIBRATE. MY CAR IN FOR ROUTINE MAINTENANCE, WE ARE DISCOVERING THAT SUBFRAME AND ENGINE CRADLE RUST. THIS IS ACTUALLY DRIVING TIME BOMBS. *TR
Apr 24, 2015
DURING A ROUTINE OIL CHANGE, IT WAS NOTED THAT THE ENGINE SUB FRAME IS RUSTED THROUGH AND NEEDS REPLACED. I HAVE SEARCHED AND THIS SEEMS TO BE A COMMON PROBLEM THAT THE COMPANY ISN'T DEALING WITH IN A FAIR MANOR. *TR
Jan 05, 2015
I WAS JUST ADVISED TODAY BY THREE DIFFERENT AUTO SHOPS THAT I HAVE A RUSTED ENGINE CRADLE/SUSPENSION. I WAS SHOCKED TO FIND THIS OUT AND THEN AFTER DOING RESEARCH FOUND THAT THIS SEEMS TO BE AN ONGOING ISSUE WITH THIS VEHICLE. I CALLED CHRYSLER TO VALIDATE A RECALL AND/OR AN EXTENDED WARRANTY THAT HAD BEEN POSTED COVERING UP TO 10 YEARS 150K MILES. MY CAR FALLS INTO THIS CATEGORY WAS ADVISED THAT THERE IS NO SUCH WARRANTY OR RECALL FOR MY VEHICLE. IT IS AN OBVIOUS SAFETY HAZARD AND AN EXPENSE THAT SHOULD BE COVERED BY THE MANUFACTURER. THIS BELONGS TO MY TEEN DAUGHTER AND I CANNOT HAVE HER UNSAFE! *TR
Sep 08, 2014
POWER TRAIN,ELECTRICAL SYSTEM
5 complaints
ON DEC 19, 2008 MY 2004 PACIFICA STARTED STALLING WHEN DRIVING HOME FROM WORK, IT DID THIS APPROXIMATELY (20) TIMES IN RUSH HOUR TRAFFIC. I WOULD PUT IT IN NEUTRAL AND SOME TIMES IT WOULD START UP IMMEDIATELY AND SOMETIMES IT WOULD DELAY BY SEVERAL MINUTES. I DROVE THE CAR TO MY MECHANICS; WHICH WAS CLOSED, AND LEFT IT THERE, THE NEXT DAY IT WOULD NOT ACT UP FOR HIM AND HE RAN A DIAGNOSTIC THAT SHOWED HIM NOTHING. ALTHOUGH HE DID FIND A RECALL ON THE PCM NEEDING REPROGRAMMED FOR STALLING ISSUES. WE THEN TOOK IT TO SHUMAN CHRYSLER IN WALLED LAKE, MI. AND DROPPED IT OFF. THEY REPLACED THE SOLENOID AND CONFIRMED THAT THE REPROGRAMMING WAS DONE PRIOR TO THIS PROBLEM. COST WAS $237.50. ON CHRISTMAS EVE ON A BUSY ROAD THE CAR STALLED OUT AGAIN, AND TOOK SEVERAL ATTEMPTS BEFORE IT KEPT RUNNING. HERE WE WERE SITTING IN A DEAD CAR, ON ONE OF THE MOST WIDELY KNOWN EVENINGS WITH DRUNKS ON THE ROAD. WE PROCEEDED TO OUR DESTINATION AND AT THE END OF THE EVENING WE HAD SOMEONE FOLLOW US HOME WITH MY ELDERLY MOTHER IN THEIR CAR. WE TOOK IT BACK TO THE DEALERSHIP ON THE 26TH AND THEY REPLACED THE GROUND TO THE TRANSMISSION CASE FROM THE BATTERY. NO CHARGE THIS TIME. ON THE 27TH THE CAR STALLED AGAIN 3 TIMES ON US, WE GOT TO OUR DESTINATION AND DISCONNECTED THE BATTERY TO REBOOT THE COMPUTER AND IT WORKED UNTIL DEC 30TH, WHEN THE DEALERSHIP PICKED IT UP FROM THE LOCATION WHERE IT WOULD NOT START, RIGHT BEFORE THE TOW TRUCK STARTED LOADING IT; IT STARTED AND QUIT AGAIN. IT HAS BEEN AT THE DEALERSHIP EVER SINCE. TODAY JANUARY 7, 2009 THE DEALERSHIP CALLED AND WILL BE ORDERING A NEW PCM, AND A POWER DISTRIBUTION MODULE. IT WAS EXPLAINED TO ME THAT THE MODULE IS RESPONSIBLE FOR NOT STARTING AND THE PCM IS RESPONSIBLE FOR THE STALLING OR THE SHORTING OUT. THE COST WILL BE $1200. I WILL CALL THEM TOMORROW AND ASK FOR THE PARTS TO BE SAVED. I AM NOT DONE WITH THIS. COUNTLESS REPORTS HAVE BEEN TRACKED AND THE REPROGRAMMING DID NOT FIX THE CHRYSLER PROBLEM, AND NEITHER WILL THEY. *TR
Jan 07, 2009
TRANSMISSION UNIT FAILURE. HAS BEEN TO THE DEALER 3 TIMES THAT I CAN REMEMBER. CLICKING POPPING NOISE IN THE TRANSMISSION OR AXLE. "FIXED" 3 TIMES 2) 3 ELECTRICAL PROBLEMS A) DISPLAY FOR HEATING AND AC WENT OUT. IT WAS REPAIRED B) DISPLAY FOR MESSAGE CENTER WENT OUT. IT WAS REPAIRED C) THE GAS GUAGE WOULD "GO EMPTY" THEN "REFILL" ALL WHILE DRIVING. IT WAS REPAIRED 3) NOW I JUST FOUND GEAR OIL ON MY GARAGE FLOOR, THE REAR AXLE SEALS ARE LEAKING.I'LL BE CALLING THE DEALER TOMORROW. *AK
Apr 05, 2005
2004 CHRYSLER PACIFICA - PURCHASED RIVER OAKS CHRYSLER HOUSTON:1) I HAVE HAD ON-GOING MINOR PROBLEMS WITH THIS VECHICLE SINCE I PURCHASED IT. THESE PROBLEMS HAVE REQUIRED FOR ME TO TAKE THE CAR IN TO THE RIVER OAKS CHRYSLER SERVICE DEPARTMENT ON A REGULAR BASIS DURING THE PAST YEAR (LEMON?). 2) YESTERDAY OCTOBER 18, I EXPERIENCED ONE OF THE WORST PROBLEMS WITH THIS CAR. I WAS LEAVING MY NEIGHBORHOOD AND WAS AT A STOP SIGN. I STARTED TO MAKE A LEFT TURN WHEN I HEARD A LOUD NOISE AS IF METAL WAS BREAKING AND CRACKING. THE CAR STARTED TO SHAKE VIOLENTLY. I HAD TO GRAB ONTO THE STEERING WHEEL VERY HARD TO CONTROL IT. I HAD TROUBLE STEERING IT AS THE WHEELS DID NOT SEEM TO WANT TO MOVE. I WAS ABLE TO PULL IT TO THE SIDE AND GET ASSISTANCE (I FEEL FORTUNATE THAT IT DID NOT HAPPEN ON THE HGWAY, AS THE CONSEQUENCES WOULD PROBABLY NOT HAVE BEEN GOOD). THE CAR HAS 20,000 MILES. I DO NOT TRAVEL FAR AS I AM A STAY HOME MOM AND MOST OF MY DRIVING IS DOING ERRANDS AND TAKING MY KIDS TO SCHOOL. THE CAR WAS TOWED TO RIVER OAKS, CHRYSLER IN HOUSTON WHERE THE CAR IS SITTING IN THEIR SERVICE DEPARTMENT. THE LATEST I HEARD WAS THAT THE AXLE BROKE. MY CONCERN IS THAT THIS IS A 1 YEAR OLD CAR AND IT HAD A MAJOR FAILURE SUCH AS THIS ONE. SO MANY THINGS HAVE GONE WRONG WITH THIS VECHICLE THAT I FIND IT UNRELIABLE AND UNSAFE AND I HATE FOR SOMETHING LIKE THIS TO HAPPEN TO SOMEONE ELSE. THANK YOU FOR YOUR ATTENTION TO THIS MATTER. LEESBETH SILVA. *AK
Oct 19, 2004
ON 7 SEPARATE OCCASIONS VEHICLE FAILED TO START. WHEN THIS OCCURRED VEHICLE WAS TOWED TO THE DEALERSHIP, WHO REPLACED THE BATTERY/TRANSMISSION, AND MAIN COMPUTER. ALSO, DID A SOFTWARE UPGRADE. THE FAILURE RECURRED. *AK
Aug 24, 2004
ELECTRICAL/TRANSMISSION. *AK
Mar 11, 2004
STEERING,SUSPENSION
4 complaints
I HAVE A 2004 PACIFICA TOURING EDITION...PASSENGER SIDE LOWER CONTROL, HUB, SWAY BAR ROTTED OUT. WENT TO PICK UP PARTS AND EVERY CAR I CAME ACROSS HAD THE SAME ISSUE IN THE SAME PLACE. HOW CAN FIVE DIFFERENT CARS DRIVEN BY FIVE DIFFERENT PEOPLE HAVE THE SAME PROBLEM.....TWO WORDS...CRAPPY MATERIALS. CHRYSLER SHOULD PROCEED WITH A RECALL ON THE LOWER PASSENGER SIDE CONTROL ARM FOR THESE VEHICLES, THEY ARE ROLLING DEATH TRAPS.
Oct 19, 2015
SUB FRAME RUSTED OUT
Aug 30, 2013
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT NOTICED A RATTLING NOISE FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN ADVISED THE CONTACT THAT THE INNER TIE ROD AND SWAY BAR LINKS FOR THE FRONT SUSPENSION WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.
Dec 18, 2012
DT*: THE CONTACT STATED THE REAR CONTROL ARM FRACTURED. IT WAS DRIVEN ON THE FAULTY CONTROL ARM TO AN INDEPENDENT REPAIR SHOP. THE VEHICLE WAS INSPECTED BY THE MECHANIC AND REPAIRED. IT WAS TAKEN FOR STATE INSPECTION AND FAILED DUE THE INNER TIE RODS NEEDING REPLACED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS.
Mar 13, 2006
SERVICE BRAKES, HYDRAULIC
4 complaints
THE FRONT ROTORS ON MY 2004 CHRUSLER PACIFICA ARE IN NEED OF "TURNING" AGAIN FOR THE SECOND TIME. THE FRONT ROTORS WERE FIRST TURNED BY CHRYSLER IN JANUARY 2006 AT ROUGHLY 40000 MILES, BUT NEED TURNING AGAIN NOW AT NEAR 50000 MILES. THIS, TO ME, IS INDICATIVE OF A WEAKNESS IN THE DESIGN OF THE BRAKE SYSTEM. *AK
Apr 30, 2007
2004 CHRYSLER PACIFICA - AT 31185 MILES THE VEHICLE HAD A CRACKED ROTOR. THE REAR PASSENGER SIDE ROTOR IS CLOSE TO DISINTEGRATING, THOUGH THE VEHICLE WAS MAINTAINED PER FACTORY SCHEDULE EVERY 3000 MILES AT A 5 STAR CHRYSLER DEALERSHIP. THIS COULD HAVE EASILY RESULTED IN A TOTAL BRAKE FAILURE, RISKING THE LIFE OF MY FAMILY. CHRYSLER DOES NOT PROVIDE ANY GOODWILL COVERAGE FOR WHAT IS CLEARLY A SUPPLIER ISSUE. THE ROTOR IS CRACKED IN SEVERAL AREAS BUT IT IS FAR FROM BEING WORN. *JB
Sep 14, 2006
BRAKES GRINDING AND SLIGHT VIBRATION, AS IF THE DISKS ARE WARPED. THE CAR HAS 21,000 MILES AND THE FRONT DISKS AND PADS WERE REPLACED SHORTLY AFTER I GOT THE CAR. MY MECHANIC SAID THE PADS ARE GOOD, BUT THE DISKS ARE DEFECTIVE; METAL PEELING OFF AND 40% WEAR ON THEM. CHRYSLER SAYS THIS IS NORMAL WEAR AND TEAR. *JB
May 24, 2006
BRAKES ON CHRYSLER ARE DEFECTIVE. THIS IS KNOWN BY CHRYSLER AT THEY WARRANT THE CAR FOR 36K BUTTHE BRAKES (ROTORS, PADS, LININGS AND DRUMS) ARE ONLY COVERED FOR 12K. IT IS OBVCIOUS CHRYSLER KNOWS THEY ARE NO GOOD THUS THE SHORT WARRANTY. IF THERE WERE ANY GOOD THEY SHOULD LAST FOR 50K OR MORE. VEHICLE ONLY HAS 26K.
Sep 21, 2005
POWER TRAIN,ENGINE
3 complaints
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE DRIVING AT UNDISCLOSED SPEEDS, THE VEHICLE DECELERATED INDEPENDENTLY AND STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC ON FOUR OCCASIONS HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. ADDITIONALLY, WHILE DRIVING AT 40 MPH, THE VEHICLE DECELERATED WITHOUT WARNING. THE VEHICLE WAS TOWED TO BROOKFIELD CHRYSLER DODGE JEEP RAM (1845 PIPESTONE RD, BENTON HARBOR, MI 49022), TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE OXYGEN SENSOR FAILED AND NEEDED TO BE REPLACED. THE OXYGEN SENSOR WAS REPLACED SEVEN TIMES HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 149,000.
Jul 29, 2020
WHEN I ACCELERATE FROM A STOP (AT A RED LIGHT TO GREEN) AND "GO" BEFORE I REACH 10MPH.. THE CAR SUDDENLY PAUSES AND SHAKES (AS THOUGH IT'S SHIFTING IN GEAR AND GETS STUCK IN A LOW GEAR) AND IS NOT SMOOTH BUT SHAKES THE WHOLE CAR. *TR ALSO, ON THE HIGHWAY....THE CAR WOULD SUDDENLY GO INTO LOW GEAR...AND (AGAIN, I DON'T HAVE STICK SHIFT) I PRESS THE ACCELERATOR AND I CAN HEAR THE ENGINE BURNING.... CAUSE I CAN'T GO OVER 25 MPH. SO I HAVE TO PULL OVER AND TURN THE ENGINE OFF AND TURN IT BACK ON. ANOTHER ISSUE IS THE FRONT BUMPER HAS A SILVER PLATE AT THE CORNERS OF THE FRONT CAR. I HAVE REPLACED IT 3 TIMES CAUSE IT FALLS OFF....SO ANNOYING!!!!!!!! WORSE THAN A WHEEL RIM PLATE FALLING OFF. *TR
Jan 30, 2013
THE ENGINE AND TRANSMISSION MOUNTS ON ALL CHRYSLER PACIFICA MODELS ARE PUTTING THE PUBLIC AT RISK...THE FAILURE RATE FOR THESE VEHICLE COMPONENTS IS ASTRONOMICAL AND REPETITIVE AFTER REPAIRS. THE FAILURE OF THE ENGINE AND TRANSMISSION MOUNTS CAN CAUSE ADDITIONAL FAILURES THAT ALSO PUT THE PUBLIC AT RISK...THIS INCLUDES: --GROUND WIRE FATIGUE AND FAILURE CAUSING A MULTITUDE OF UNEXPECTED ELECTRICAL PROBLEMS AND VEHICLE SHUT DOWN --DAMAGE TO VEHICLE WIRING HARNESS TO THE POWERTRAIN CONTROL MODULE, AGAIN CAUSING A MYRIAD OF UNEXPECTED ELECTRICAL PROBLEMS AND VEHICLE SHUT DOWN --COOLING SYSTEM FAILURE...ENGINE MOVEMENT CAUSES UPPER RADIATOR HOSE TO DISCONNECT COMPROMISING THE COOLING SYSTEM AND CONTRIBUTING TO ENVIRONMENTAL CONTAMINATION WHEN THE ENGINE COOLANT IS RELEASED. I KNOW THAT THIS HAS BEEN REPORTED PREVIOUSLY AND IT IS APPALLING TO REALIZE THAT NO ACTION HAS BEEN EFFECTED BY THIS OVERSIGHT ARM. CHRYSLER NEEDS TO BE HELD ACCOUNTABLE FOR THEIR POOR DESIGN AND QUALITY STANDARDS AND FIND AN EFFECTIVE SOLUTION TO THIS ISSUE THAT HAS AFFECTED EVERY PACIFICA MANUFACTURED. I LOOK FORWARD TO YOUR RESPONSE... *TR
Nov 13, 2012
POWER TRAIN,FUEL/PROPULSION SYSTEM
3 complaints
MOTOR MOUNTS HAVE SNAPPED AND BEEN REPLACED 3 TIMES SINCE PURCHASE! BODY IS TOO HEAVY FOR THE FRAME. NOW LOUD THUDS AT BRAKING AND ACCELERATING. ALWAYS HAVE HAD A FUELING ISSUE. HAD FUEL PUMPS, SENDING UNITS, LINES, FUEL FILLER NOZZLE, EVERYTHING BUT THE TANK REPLACED. FUEL GAUGE DROPS TO EMPTY EVEN WITH FUEL, WHEN TRYING TO FUEL IT WILL NOT ALLOW IT PUMP WILL SHUT OFF. USUALLY STARTS TO DO THIS WHEN GAS MILEAGE IS UNDER 200 REMAINING. SO FRUSTRATING. YET CHRYSLER DENIES EVER HAVING HEARD OF THESE ISSUES! I SEE FORUMS WITH MY SAME COMPLAINT, YET IT'S A MYSTERY FOR CHRYSLER! THIS HAS ALL BEEN A CONTINUOUS PROBLEM SINCE I PURCHASED THE CAR IN 2011.
Mar 19, 2019
WHEN FUELING GAS PUMP AUTOMATICALLY SHUTS OFF NOT LETTING GASOLINE INTO FUEL PUMP. WHEN HALF A TANK OF GASOLINE IS LEFT IN CAR IT AUTOMATICALLY GOES DOWN TO EMPTY ON FUEL GAUGE. EGR VALVE PROBLEM, RPM TOO HIGH WHEN IDLED, FEEL LIKE CAR SLOWS DOWN ON OWN WHEN DRIVING ON HIGHWAY. ENGINE LIGHT ON WITH P0507 CODE: IDLE AIR CONTROL SYSTEM RPM HIGHER THAN EXPECTED AND P1861 FUEL LINE DISCONNECTED
May 18, 2018
TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED BUT THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE POWER TRAIN CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 04V113000 (POWER TRAIN) AND 03V471000 (FUEL SYSTEM, GASOLINE).THE FAILURE MILEAGE WAS UNKNOWN.
Feb 03, 2015
STEERING,STRUCTURE
3 complaints
ENGINE CRADLE SEVERELY RUSTED AND PERFORATED, CAUSING FRONT WHEEL ALIGNMENT PROBLEMS. A REPLACEMENT CRADLE IS NEEDED AS ENGINE MAY DROP..
Apr 28, 2016
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE STEERING WHEEL LOCKED SEVERAL TIMES WHILE DRIVING VARIOUS SPEEDS. A LOCAL MECHANIC STATED THAT THE SUBFRAME AND ENGINE CRADLE WERE CORRODED, FRACTURED, AND CONTAINED HOLES. THE VEHICLE WAS DEEMED AS UNSAFE TO DRIVE. THE MANUFACTURER STATED THAT THE ENGINE CRADLE REPLACEMENT WARRANTY HAD EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
Sep 12, 2014
TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT TOOK HER VEHICLE TO THE DEALER BECAUSE THE STEERING WHEEL SHAKES WHILE DRIVING 65 MPH. IN ADDITION, A NAIL WAS FOUND IN THE TIRE. THE DEALER STATED THAT INNER TIE RODS AND TIRE BALANCING WERE NEEDED. THEY FURTHER STATED THAT THE ENGINE CRADLE WAS CORRODED. THE DEALER TOOK PICTURES TO SEND TO THE MANUFACTURER SO THEY COULD BE ADVISED ON HOW TO PROCEED. THE CONTACT IS CURRENTLY WAITING ON A RETURN PHONE CALL FROM THE MANUFACTURER. THE FAILURE MILEAGE WAS 62,000.
May 05, 2009
ELECTRICAL SYSTEM,ENGINE
3 complaints
I HAVE ALMOST BEEN IN FOUR ACCIDENTS IN THE PAST WEEK AND A HALF DUE TO MY 2004 CHRYSLER PACIFICA STALLING IN THE MIDDLE OF INTERSECTIONS AND ROADS WITHOUT WARNING. AS I ACCELERATE THE CAR STARTS TO HESITATE, SPUTTER AND THEN JUST DIES OUT. THE LAST TIME IT DID THIS IN THE MIDDLE OF A BUSY ROAD WITH CARS GOING BY AT 50MPH, I HAD TWO GOOD SAMARITANS AND TWO POLICE OFFICERS THAT WERE NEARBY HELP ME TO SAFETY WHERE I HAD TO HAVE THE VEHICLE TOWED BACK TO MY HOME WHERE IT SITS TODAY. THE FIRST TIME IT HAPPENED THE CHECK ENGINE LIGHT CAME ON, IT SAID BAD CRANKSHAFT SENSOR, SO I REPLACED IT. THE SECOND TIME IT HAPPENED IT SAID BAD CAMSHAFT, SO I REPLACED IT. THE THIRD TIME IT HAPPENED IT SAID BAD CAMSHAFT SENSOR AGAIN, SO I REPLACED THINKING I BOUGHT A DEFECTIVE ONE. THIS DID NOT WORK EITHER AS THE CAR ENDED UP STALLING FOR GOOD TWO DAYS AGO. I KNOW THERE HAVE BEEN RECALLS IN THE PAST FOR THIS EXACT STALLING CONDITION OF THE ENGINE, BUT CHRYSLER SAYS MY CAR DID NOT SHOW UP AS ONE OF THE RECALLED ONES. I FIND THIS VERY CONCERNING THAT THIS DANGEROUS CONDITION WOULD NOT BE COVERED BY CHRYSLER WHEN THEY KNOW IT HAS BEEN AN ISSUE ON THOUSANDS OF OTHER SIMILAR PACIFICAS. *TR
Sep 30, 2013
THE VEHICLE WAS BEING DRIVEN WHEN SUDDENLY SMOKE STARTS COMING FROM THE ENGINE COMPARTMENT PULLED OVER TO CHECK UNDER THE HOOD AND FLAMES BEGAN COMING OUT CLOSED THE HOOD AND THE VEHICLE JUST BURNED DOWN TO THE GROUND CALLED 911 FIREFIGHTER CAME AND PUT OUT THE FIRE IT WAS ALL SO FAST ITS UNREAL. *TR
Apr 22, 2013
ON NUMEROUS OCCASIONS I WILL BE DRIVING MY CAR AND IT WILL JUST STALL OUT COMPLETELY. I HAVE NO CONTROL OVER MY CAR. THERE IS NO INCLINATION THAT IT IS EVEN GOING TO HAPPEN. I HAVE ALMOST WRECKED MY CAR. AT HIGHER SPEEDS MY CAR JERKS AND STUTTERS AND WILL RANDOMLY SHUT OFF TOO. I WILL BE STOPPING TO MAKE A RIGHT OR LEFT TURN AND MY CAR WILL STALL OUT AND I HAVE ALMOST WRECKED MY CAR WITH MY FOUR CHILDREN IN THE CAR!!!!!!! I SEE THERE IS A RECALL ON SOME CHRYSLER PACIFICA'S FOR THIS EXACT PROBLEM, BUT FOR SOME REASON IT IS NOT ON MINE AND IT IS A MAJOR ISSUE!!! I AM VERY CONCERNED WITH MY FAMILY'S SAFETY WHEN DRIVING MY CAR.
May 29, 2012
TIRES,WHEELS
3 complaints
THESE VEHICLES HAVE A BALD PROBLEM WITH THE TIRES GOING BALD WAY TOO SOON AND THAT IS A SAFETY HAZARD THEY SHOULDN'T HAVE TO BE REPLACED EVERY 10,000 MILES I ALWAYS GOT NEW TIRES AT 45,000 TO 60,000 BUT NOW I CANT WAIT THAT LONG. I'VE SEEN MANY OF OTHER COMPLAINTS ABOUT THIS NOT JUST ME. I DID PLENTY OF RESEARCH BEFORE I FILED A COMPLAINT ABOUT THIS.. *TR
Sep 11, 2013
MY TIRES, WHICH ARE NOT DEFECTIVE NOR WORN KEEPING LOOSING AIR CAUSING THE TPMS SENOR TO COME ON. AFTER TAKING IT IN MANY TIMES TO GET AIR I WAS TOLD THE TPMS SENOR WAS BAD ON ONE TIRE AND THERE WAS CORROSION AROUND THE WHEEL. I REPLACED IT AND HAD SEALANT PUT AROUND THE CORROSION. I WAS INFORMED THAT THIS WAS A FREQUENT PROBLEM WITH THESE WHEELS AND CHRYSLER IS AWARE OF IT. I STILL HAVE TO CONTINUALLY PUT AIR IN THE TIRES EVERY 7-10 DAYS, AND THE "SERVICE TIRE SYSTEM" MESSAGE NOW NEVER GOES OUT. *TR
Feb 13, 2012
NO SUMMARY. *AK SUDDEN LOSS OF AIR IN TWO TIRES CAUSING CAR TO GO OUT OF CONTROL, STRIKING A MAIL BOX AND A TREE. THIS CAR WAS ONLY A WEEK OLD AND HAD LESS THAN 400 MILES ON IT.
Dec 21, 2003
ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL
3 complaints
TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WOULD INTERMITTENTLY BECOME STUCK IN THE OPEN THROTTLE POSITION. WHEN THE FAILURE WOULD OCCUR, THE VEHICLE WOULD JERK VIOLENTLY BEFORE ACCELERATING AND STALLING. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY WHERE THE INDEPENDENT MECHANIC DISCOVERED THAT ALL OF THE ENGINE MOUNTS WERE FRACTURED. THE ENGINE MOUNTS WERE REPLACED AT THE CONTACT'S EXPENSE. AFTER REPAIRS, THE FAILURE RECURRED SPORADICALLY AND THE ENGINE WOULD VIBRATE AND EXHIBIT AN UNUSUALLY LOUD RUMBLE. THE CONTACT WAS SITTING IDLE AT A GATED ENTRANCE. THE VEHICLE ABNORMALLY ACCELERATED UP TO 15 MPH AND CRASHED INTO THE GATE WHILE THE BRAKES WERE DEPRESSED. A POLICE REPORT WAS AVAILABLE. THE CONTACT WAS UNABLE TO DRIVE THE VEHICLE FROM THE SCENE AND THE VEHICLE WAS TOWED TO HER INSURANCE COMPANY'S LOT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS AWAITING A RESPONSE FROM THE MANUFACTURER. THE FAILURE MILEAGE WAS APPROXIMATLEY 85,000 AND CURRENT MILEAGE WAS 118,343.
Oct 28, 2010
THE ACCELERATOR STICKS PREVENTING ACCELERATION. THIS HAS HAPPENED MULTIPLE TIMES. THE DEALER STATES THAT IT IS DUE TO A BUILD-UP OF CARBON ON THE ENGINE COMPONENTS. MAINTENANCE IS REQUIRED - NOT COVERED UNDER ANY WARRANTY OR FACTORY PROGRAM. *TR
Mar 15, 2010
TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. UPON ENTERING A PARKING SPACE, THE VEHICLE ACCELERATED UNEXPECTEDLY. AS A RESULT, THE CONTACT CRASHED INTO A RESTAURANT, ANOTHER VEHICLE, AND A HANDICAP POST. THE VEHICLE WAS COMPLETELY DESTROYED, BUT THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. SHE HAD TO TURN OFF THE ENGINE TO STOP IT FROM REVVING. THE VEHICLE WAS INSPECTED, BUT THE TECHNICIAN COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WOULD NOT ASSIST. THE FAILURE AND CURRENT MILEAGES WERE 89,000. UPDATED 05/06/09 *BF UPDATED 05/08/09.*JB
Apr 30, 2009
POWER TRAIN,AIR BAGS,ENGINE
2 complaints
DRIVING DOWN INTERSTATE WHEN THE CRUISE CUT OUT AND THE ENGINE SKIPPED. PULLED OVER TO CHECK ENGINE FLUIDS AND ALL WERE OK. NO ENGINE WARNING LIGHTS OR ANY OTHER INDICATION OF SOMETHING BEING WRONG. CONTINUED AT APPROX 70 MPH WHEN THERE SEEMED TO BE AN INTERNAL EXPLOSION WITHIN THE ENGINE CAUSING THE ENGINE TO STOP AND ALL FRONT AIRBAGS TO DEPLOY. VEHICLE THEN CAUGHT FIRE AND WAS TOTALLY DESTROYED.
Dec 13, 2020
THE COOLING SYSTEM FOR THE CAR DOES NOT WORK CORRECTLY. AFTER A STEADY IDLE OF ABOUT 5 MINUTES, THE CAR WILL BEGIN TO GET HOT AND THE FANS WILL KICK ON. TWO MINUTES LATER IT WILL DO IT AGAIN. THE SYSTEM IT SELF SEEMS OK, BUT THE FAN IS CONSTANTLY ON AND OFF. THE MOTOR GET S SO HOT THAT THE HOOD ON MY CAR IS STARTING TO TURN. NEXT IS THE AIRBAGS. THE AIRBAG LIGHT FOR THE PASSENGER SIDE IS ALWAYS ON INDICATING A FAILURE. THE BAG HAS NEVER BEEN DEPLOYED? NOW THE BIGGEST PROBLEM IS THE TOP END OF THE MOTOR. MY CHECK ENGINE LIGHTS KEEPS COMING ON. KEEPS SAYING MISFIRE ON CYLINDER 4. EVERYTHING HAS BEEN REPLACED AND I STILL GET THIS CODE? MY VEHICLE GETS IT REGULAR MAINTENANCE AND MY MECHANIC SAID MY CAR SHOULD NOT HAVING THESE PROBLEMS.
Mar 14, 2016
ELECTRICAL SYSTEM,ENGINE,VISIBILITY/WIPER
2 complaints
I WAS DRIVING ON THE HIGHWAY, AND MY LIGHTS ALL LIT UP, CAR STALLED, AND MY DASH BOARD SAID NO BUS
Oct 16, 2020
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE DRIVING APPROXIMATELY 55 MPH IN THE RAIN, THE INSTRUMENT PANEL LIGHTING AND THE ABS INDICATOR BEGAN TO FLASH. IN ADDITION, THE WINDSHIELD WIPERS STOPPED WORKING, THE VEHICLE SUDDENLY JOLTED FORWARD, AND STALLED. THE NEXT DAY, AFTER RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 150,000.
Jun 26, 2018
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
2 complaints
ITS THROWING A PCM CODE AN THE CAR IS STALLING SO BAD IN THE MODDLE OF DRIVING I HAVE BEEN STUCK SEVEREAL TIMES AN I THUNK THERE IS A FUEL LEAK I SMEELL GAS SO BED ITS THROING PO300 CODE AN WONT CHANFE EVEN WHEN I GOT ALL THE PARTS I SEE THERE IS A RECALL ON MY YEAR OF CAR CAN SOMWONW HWLP MW I CANT KEEO CUTTING OFF ILL WRECK
Sep 05, 2020
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE APPROACHING A STOP, THE VEHICLE STALLED AND THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE ERROR CODES AS P401 AND P172. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBERS: 03V471000 (FUEL SYSTEM) AND 04V113000 (POWER TRAIN). THE FAILURE MILEAGE WAS 160,000.
Aug 01, 2016
ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
2 complaints
THE VEHICLE DOES WHEN IN REVERSE AND YOU STEP ON THE ACCELERATOR. GAS GAUGE READS EMPTY EVEN WITH FUEL IN IT AND FLUCTUATES BETWEEN EMPTY AND FULL. VEHICLE STALLS WHEN GOING AROUND A CORNER OR COMING TO A STOP.. FOUL SMELL COMING FROM THE EXHAUST INTO THE CAB. ALL DASH GAUGES GO OFF. CHECK ENGINE LIGHT IS ON. RECEIVED TWO DIFFERENT CODES 1) O2 SENSOR BAD & 2) P1861.
Aug 29, 2020
HAVE A 2004 CHRYSLER PACIFICA I'VE HAD THIS TRUCK FOR TWO YEARS, I'VE ALWAYS HAD A PROBLEM WITH THE GAS RUNNING OUT LIKE WATER. I TOOK MY TRUCK TO CHRYSLER FOR THEM TO DO A TUNE UP, WHILE THERE I TOLD THEM ABOUT THE PROBLEM. WHEN I GOT BACK TO PICK UPMY TRUCK THEY TOLD ME THAT BOTH OF MY FUEL PUMPS WERE BAD. IT SEEMS LIKE THEY KNOW WHAT'S WRONG WITH THESE TRUCKS AND THEY JUST DECIDED TO TELL EVERYONE THEIR FUEL PUMPS ARE BAD. ANYWAY, I HAD THE FUEL PUMPS CHANGED AND THE PROBLEM GOT WORSE. NOW IF I PUT $10 IN IT THE GAUGE WILL READ 1/2 TANK. IF I FILL IT UP ONCE IT GETS TO 1/2 TANK IT'LL JUST DROP TO THE E. ONCE IT READS E IT CUTS OFF. THERE COULD BE A FULL TANK OF GAS BUT IT WILL STILL READ E. I TOOK IT BACK TO CHRYSLER SO MANY TIMES THEY COULDN'T FIND ANYTHING WRONG. THE LAST TIME I WENT BACK UP THERE, THEY SAID I NEED TO REPLACETHE WHOLE TANK. I KNOW FOR A FACT THAT REPLACING THE TANK WON'T FIX IT. TO ADD TO THAT, WHILE I'M PUMPING GAS THE GAS FOAMS OR IT KICKS BACK. I REFUSE TO KEEP PAYING MY MONEY FOR THEM TO KEEP PLAYING THE GUESSING GAME. IF MY TRUCK SHUTS DOWN COMPLETELY OR CAUSE AN ACCIDENT I'M SUING CHRYSLER AND EVERYONE ELSE!!! CHRYSLER NEEDS TO FIX THE ISSUE, THERE IS A DEFECT. I EVEN CALLED HEADQUARTERS AND THEY'RE SAYING THEY CAN'T HELP BECAUSE THE TRUCK IS SO MANY YEARS OLD, AND BECAUSE OF THE MILEAGE. THING IS THEY KNEW WHAT WAS WRONG WITH THESE TRUCKS. CHRYSLER NEEDS TO FIX THIS ISSUE! !!!!! *TR
Mar 31, 2014
UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
2 complaints
ENGINE STALLS FOR NO REASON INDICATED BY ENGINE CODES. VEHICLE WAS COMING TO A STOP. WAS BACKING UP ONCE. JUST IDLING AND STALLED. SOMETIMES WHEN DRIVING IT FEELS AS IF NOTHING IS HAPPENING WHEN I ATTEMPT TO ACCELERATE. HAS DONE THIS BEFORE THE DATE SUBMITTED. DIFFERENT DATES.
Mar 15, 2020
TAKATA RECALL VEHICLE WILL NOT STAY FIRED UP AS SOON AS SOON AS THROTTLE IS RELASED CAR DIES IMMEDIATELY, SOMETIMES NOT STARTING BACK UP FOR 15-40 MINUTES, REPLACED IDLE AIR CONTROL, REPLACED THROTTLE POSTION SENSOR, REPLACED ALL SPARK PLUGS, RAN A FUEL CLEANER, AND REPLACED ALTERNATOR, CAR STILL WILL NOT STAY TURNED OVER AND STILL WILL NNOT IDLE, IF THROTTLE AND RPM DROP CAR WIL DIE IN TRAFFIC SITTING IN DRIVE WAY HASN'T MATTERD WHERE HAPPENS EVERYWHERE
May 26, 2016
SUSPENSION,POWER TRAIN,ENGINE
2 complaints
K-FRAME IS ROTTED OUT NOT SAFE TO DRIVE ENGINE COULD FALL OUT
Aug 08, 2018
RUSTED ENGINE CRADLE / SUBFRAME. MANY NEAR MISSED ACCIDENTS. IT'S SO BAD I HAD TO STOP USING THE CAR. FORCED TO BUY ANOTHER VEHICLE BECAUSE CHRYSLER CUSTOMER CARE SAID THEY WON'T REPAIR IT. ONGOING FOR 2 YEARS NOW. *TR
Aug 11, 2014
SUSPENSION,UNKNOWN OR OTHER
2 complaints
SUB FRAME ENGINE CRADLE RUSTED TO THE POINT THE MECHANIC ADVISED IT WAS NOT SAFE TO DRIVE ANY LONGER. JAPANESE METAL COATING ISSUE OR CHRYSLER RECALL NEEDED? I BROUGHT THE VEHICLE IN THINKING I HAVE A CV SHAFT GOING OUT AS IT MADE NOISE WHEN TURNING. THE MECHANIC SHOWED ME THE FRAME ON BOTH SIDE ARE RUSTED THROUGH AND THE FRAME IS TWISTING. THE REPAIR WOULD COST MORE THAN THE WORTH OF THE VEHICLE. WE HAVE OWNED THIS VEHICLE SINCE BRAND NEW AND TAKEN VERY GOOD CARE OF IT. EVEN THE BODY IS RUSTING BADLY. CHECK OUT THE ATTACHED NEWS INVESTIGATION ON THIS ISSUE. HTTP://WWW.WFSB.COM/STORY/26363027/PROBLEM-PACIFICAS-A-DANGER-DESPITE-LACK-OF-RECALL
Jan 29, 2018
TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE HAS EXPERIENCED SEVERAL FAILURES SINCE THE DATE IT WAS PURCHASED. THE WEATHER STRIPPING CAME OFF AND WAS TAKEN TO THE DEALER TWICE FOR REPAIR. THE LOCKS ON THE DRIVER SIDE FAIL TO INDICATE WHEN THE DOORS ARE LOCKED. TWO WEEKS AGO, WHILE DRIVING 30 MPH, THE CONTACT APPLIED THE BRAKES AND THE VEHICLE BEGAN TO SHAKE VIOLENTLY. ADDITIONALLY, THE STEERING WHEEL FELT AS IF IT WOULD DETACH. WHEN THE VEHICLE CAME TO A STOP, THE CONTACT DISCOVERED THAT THE REAR TIRES APPEARED LOOSE AND THE REAR AXLE FAILED. THE DEALER WAS NOTIFIED AND THE VEHICLE WAS TOWED TO THE REPAIR SHOP. THE WEATHER WAS SUNNY AT THE TIME OF FAILURE. THE VIN AND ENGINE SIZE WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 47,000.
Jul 03, 2007
SERVICE BRAKES
2 complaints
EMERGENCY BRAKE RELEASE LEVER KEEPS BRAKING. 3 TIMES FOR ME OVER THE YEARS. I SEE MANY REPLACEMENT PARTS BEING SOLD ON EBAY. I'VE BEEN DRIVING FOR 60 YEARS AND NEVER HAD A CAR WHERE THIS HAPPENS. CHECK CHRYSLER RECORDS TO SEE HOW MANY REPLACEMENT RELEASE LEVERS SOLD. IS THIS NORMAL? WHEN BROKEN, CANNOT RELEASE AND POSSIBLY NOT CORRECTLY USE EMERGENCY BRAKE. ALSO THERE IS THIS STEEL ROD AND BROKEN LEVER DANGLING INTO DRIVERS FEET. PROBLEM IS DESIGN OF LEVER. IT HAS TWO THIN SIDES THAT PIVOT ON SOMETHING IN THE CAR. THESE SIDES CANNT TAKE THE FORCE OVER TIME OF CONSTANT AND REASONABLE USE. SEE PICTURES OF BROKEN LEVER AND NEW LEVER. HOW MANY OTHER CHRYSLER MODELS?
Sep 23, 2016
I WAS DRIVING WITH MY MOTHER AND MY THREE KIDS IN THE CAR AND WHILE I WAS DRIVING A STRUT ROD (METAL POLE) CAME THRU MY HOOD SO I HAVE A HOLE IN THE HOOD OF MY CAR WITH A METAL POLE STICKING OUT.. NEVER SEEN NOTHING LIKE IT..THE AUTO MECHANIC SAID IT IS DANGEROUS WE COULD HAVE BEEN KILLED.. DIDN'T EVEN REALIZE MY BACK BRAKE CYLINDER IS LEAKING FLUID BRAKES WENT DOWN TO THE FLOOR.... *TR
Aug 22, 2012
SUSPENSION,POWER TRAIN
2 complaints
FRAME IS RUSTING UNDER THE ENGINE AND SERVICE BAY AT TIRE DEALER SAID IT WAS UNSAFE.
Dec 13, 2015
2004 CHRYSLER PACIFICA DEVELOPED PROBLEMS WITH THE TRANSMISSION AND THE WHEEL BEARINGS. *MR THE CONSUMER EXPERIENCED PROBLEM UPON THE ARRIVAL AT HOME ON THE FIRST DAY OF PURCHASE. THERE WERE CLUNKING SOUNDS WHEN IN DRIVE, REVERSE, SHIFT OR REVERSE TO DRIVE, A WHINE WHEN DECELERATING AT 30-40 MPH, EXCESS BACKLASH IN THE DIFFERENTIAL. THE SERVICE DEALER NOTES STATED THAT THERE WAS INCORRECT GEAR LASH AND BEARING PRELOAD UPON ORIGINAL ASSEMBLY FROM THE FACTORY. THE DEALER FIXED THE WHEEL BEARING AND STATED THAT THE TRANSMISSION WAS NORMAL. THE CONSUMER REQUESTED A REFUND. *SC
Aug 22, 2005
SUSPENSION,UNKNOWN OR OTHER,ENGINE
2 complaints
THE FRONT SUBFRAME KNOWN AS THE "ENGINE CRADLE" IS SEVERELY RUSTING OUT. THIS IS A KNOWN ISSUE BY CHRYSLER ON 2004-2005 PACIFICAS. THERE WAS AN INADEQUATE COATING OF THE METAL WHICH LEADS TO PREMATURE RUSTING. IN 2010 CHRYSLER ISSUED AN EXTENDED WARRANTY FOR THIS, BUT ONLY FOR CARS BUILT IN A SIX WEEK PERIOD IN 2004. THIS ONLY COVERED A SMALL FRACTION ON THE CARS AFFECTED. CHRYSLER NEVER SENT INFORMATION TO OWNERS WARNING OF THIS OR OFFERING SUGGESTIONS ON MAINTENANCE OF THIS ISSUE. AS A RESULT, THOUSANDS OF PACIFICA OWNERS LIKE MYSELF ARE LEFT WITH CARS UNSAFE TO DRIVE AND UNABLE TO SELL BECAUSE OF THE SEVERITY OF THE ISSUE. THE RESPONSE FROM CHRYSLER (FAC) WHEN YOU CONTACT THEM IS "SORRY, IT IS NOT UNDER WARRANTY".
Nov 09, 2015
WHILE IN FOR AN OIL CHANGE I WAS INFORMED THAT THE ENGINE CRADLE HAS RUSTED THROUGH. I WAS TOLD THE SAME THING LAST YEAR ALSO. I WAS INFORMED THAT NOW IT HAS RUSTED THROUGH TO WHERE IT MAY NOT BE SAFE TO DRIVE SINCE THE ENGINE COULD SHIFT ON THE RUSTED ENGINE CRADLE AND CAUSE AN ACCIDENT. LOOKING ONLINE I SEE THAT MANY 2004, 2005 PACIFICAS HAVE THIS PROBLEM AND MANY HAVE BEEN TOLD BY CHRYSLER CORP., AS I WAS LAST YEAR, THAT MY VEHICLE WAS NOT MANUFACTURED WITHIN THE 2 MONTHS WHERE THEY SAY THEY HAD MANUFACTURING PROBLEMS AND HAD FIXED THOSE THAT THEY SAY WERE DEFECTIVE. CHRYSLER HAS REPAIRED MANY PACIFICA ENGINE CRADLES, ACCORDING TO INFORMATION ONLINE, BUT ONLY AFTER HAVING AN OUTSIDE INVESTIGATING AGENCY LIKE A TV STATION OR OTHER ENTITY GETTING INVOLVED. THIS APPARENTLY IS A DANGEROUS SITUATION THAT CHRYSLER DOES NOT WANT TO ADDRESS WITH A RECALL OR REPAIR. MY REQUEST FOR REPAIR IS ON FILE WITH CHRYSLER CORP. FROM MY CONTACT WITH THEM LAST YEAR.
Jun 01, 2015
STEERING,SUSPENSION,POWER TRAIN
2 complaints
WAS DRIVING DOWN THE STREET AND HEARD A LOAD BANG WHEN DRIVERS SIDE OF CAR DROPPED DOWN ONTO FRONT TIRE. CAR ABRUPTLY SWERVED INTO LANE WITH APPROACHING TRAFFIC. VEHICLE STOPPED AGAINST THE CURB AND ONCOMING TRAFFIC STOPPED IN TIME. WE TOWED VEHICLE TO A FRIENDS BUSINESS FOR INSPECTING AND IT WAS DISCOVERED THE ENGINE CRADLE HAD ROTTED OUT FROM RUST. WE CALLED LOCAL DEALER AND WAS ASKED FOR OUR V.I.N # AND WAS TOLD OUR CAR WAS NOT PART OF RECALL BECAUSE IT WAS NOT BUILT WITHIN A FEW WEEKS WINDOW. IN SEARCHING MORE INFORMATION ONLINE WE FOUND THIS IS A HUGE ISSUE ON THESE CARS. PLEASE ADVISE
Jul 27, 2015
THE ENGINE CRADLE CROSS MEMBER OF MY VEHICLE IS ROTTING TO THE POINT THAT I CAN NO LONGER HAVE THE CAR SAFETY INSPECTED IN PA. THERE IS A SERVICE NOTE FOR A SMALL WINDOW OF PACIFICAS INCLUDED ON A WARRANTY FOR THE SAME PROBLEM, BUT ONLY FOR THE CARS BUILT WITHIN A CERTAIN DATE. CHRYSLER IS AWARE OF THE PROBLEM, BUT WILL DO NOTHING TO CORRECT IT. THE CRADLE INCORPORATES THE ENGINE MOUNTS, LOWER CONTROL ARMS, AND STEERING. IF IT IS NOT REPLACED, AND BRAKES WHILE DRIVING, THERE WILL BE A COMPLETE LOSS OF CONTROL OF THE VEHICLE. I KNOW THAT MY VEHICLE IS NOT THE ONLY ONE WITH SUCH A SERIOUS ISSUE. *TR
Jan 11, 2014
AIR BAGS,STRUCTURE
2 complaints
LETTER FROM SENATOR GARRETT ON BEHALF OF CONSTITUENT RE 2004 CHRYSLER PACIFICA AIRBAG. *SMD THE CONSUMER STATED THE AIR BAG PANEL OPENED AND THE AIR BAG COULD BE SEEN. THE DEALER INFORMED THE CONSUMER, THERE WAS NO ISSUE WITH THE AIR BAG ITSELF. *JB
Jun 17, 2015
04 CHRYSLER PACIFICA WAS STRUCK ON THE PASSENGER SIDE BY A SEMI, AS A RESULT OF THAT THE PACIFICA THEN STRUCK THE GUARD RAIL ON ITS DRIVERS SIDE. THE IMPACT WAS GREAT ENOUGH TO BREAK MULTIPLE WINDOWS, TAKE A TIRE COMPLETELY OFF ITS RIM, AND YET THE SIDE AIRBAGS DID NOT COME OUT. *TR
Oct 12, 2008
STEERING,SUSPENSION,ENGINE
2 complaints
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE DRIVING AT 40 MPH, THE TIRES SQUEALED AND THE VEHICLE VEERED TO THE RIGHT. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT THE FRONT PASSENGER SIDE WHEEL LEANED INWARDS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE ENGINE CRADLE WAS CORRODED AND FRACTURED. THE TECHNICIAN DIAGNOSED THAT THE STRUT, STRUT MOUNT, TIE ROD, AND ENGINE CRADLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
May 27, 2015
DRIVING AROUND 40 THE VEHICLE STARTED TO SHAKE. I THOUGHT MAYBE A WHEEL BEARING OR TIE ROD WAS THE ISSUE. UPON TAKING IT TO THE SHOP TO GET CHECKED I WAS TOLD THAT THE ENGINE CRADLE WAS RUSTED TO THE POINT OF ALMOST FAILING. I AM CURRENTLY HAVING THE CRADLE REPLACED. HAD THAT OCCURRED AT A HIGHER SPEED I HAT TO THINK WHAT MAY HAVE HAPPENED. I CALLED CHRYSLER AND WAS TOLD THERE IS A REPLACEMENT PROGRAM FOR VEHICLES BUILT BETWEEN FEB 23RD AND MAR31ST 2004. BECAUSE MY VEHICLE WAS BUILT JANUARY 23RD 2004 IT WAS NOT COVERED AND I RECEIVED NO LETTER. DESPITE THE FACT I WAS DRIVING A VEHICLE WITH THE SAME PROBLEM IN A VERY DANGEROUS STATE. THERE SHOULD BE A NATIONWIDE SAFETY RECALL. *TR
Mar 11, 2013
POWER TRAIN,STRUCTURE
2 complaints
SUB CHASSIS FRAME ASSEMBLY RUSTED AND CORRODED. WAS FOUND WHEN TAKEN IN FOR A ROUTINE OIL CHANGE. WAS ADVISED SHOULD NOT BE DRIVEN IN CURRENT CONDITION. *TR
Mar 19, 2015
2004 CHRYSLER PACIFICA WITH 72,000 MILES. ABOUT THREE MONTHS AGO STARTED HEARING A CLUNKING NOISE WHILE CAR WAS CHANGING GEARS. I STARTED DOING SOME RESEARCH ON WHAT THE PROBLEM MIGHT BE.I FOUND THAT A LOT OF OTHER OWNERS WERE HAVING PROBLEMS WITH THEIR MOTOR MOUNTS. I PUT MY CAR ON A LIFT TO INSPECT IT AND THERE WAS FLUID LEAKING FROM AROUND THE MOTOR MOUNTS. THE BUSHINGS WERE COMPLETELY BUSTED AND BROKEN. WHEN I TRIED TO GET NEW PARTS, THE DEALERSHIP SAID THEY WERE NOT COVERED UNDER WARRANTY AND WERE ON BACKORDER INDEFINITELY. THEY SAY THAT I SHOULD JUST DRIVE IT UNTIL THEY GET PARTS. I HAVE FOUND OUT FROM JUST ABOUT EVERY OWNER OF A PACIFICA THAT THEY TOO HAVE HAD TO REPLACE THEIR MOTOR MOUNTS AS WELL, AT THEIR OWN EXPENSE.(AROUND $500) SOMETIMES TWICE. WHY HASN'T CHRYSLER ADDRESSED THIS AS A DEFECT? THIS IS A VERY COSTLY AND DANGEROUS DEFECT THAT NEEDS TO BE ADDRESSED. *TR
Jan 11, 2010
STEERING,SUSPENSION,POWER TRAIN,STRUCTURE
2 complaints
MY STEERING WHEEL STARTED TO JERK TO THE RIGHT WHEN ACCELERATING AND IT WAS HARD TO KEEP THE CAR ON THE ROAD. IT FELT LIKE THE FRONT WHEELS WERE GOING TO FALL OFF. I TOOK THE CAR TO THE SHOP AND THEY INFORMED ME THAT THE SUB STRUCTURE CRADLE WAS RUSTED THROUGH AND HAD FAILED. THIS ALSO TOOK OUT THE TRANSMISSION MOUNT AND IDLER ARM. HAD I BEEN GOING ANY FASTER WHEN THIS FAILED IT MAY HAVE CAUSED THE CAR TO SWERVE INTO ON COMING TRAFFIC. *TR
Dec 15, 2014
I OWN A CHRYSLER PACIFICA 2004 AWD. THE VEHICLE HAS HAD NUMEROUS SUSPENSION PROBLEMS, SUCH AS A CLICKING SOUND AND AN UNSTABLE VEHICLE. I BELIEVE IT MIGHT BE THE FRONT CRADLE OF THE VEHICLE BUT AM NOT SURE IF THIS IS THE EXACT CAUSE. ALSO, WHEN I BRAKE, THE CAR MAKES A HUGE THUD SOUND. I REPLACED THE BRAKES AND ROTORS AS THE DEALER HAS DONE BUT THE NOISE IS STILL THERE. PLEASE INVESTIGATE THIS MATTER AS MANY OTHER PACIFICA OWNERS HAVE ENCOUNTERED THIS. THANK YOU SO MUCH. *TR
Nov 18, 2010
POWER TRAIN,STRUCTURE,ENGINE
2 complaints
SIGNIFICANT RUST AND CORRISION RESULTING IN DAMAGE TO STRUCTURAL INTEGRITY AND ABILITY TO EXIT VECHICLE IN CASE OF COLLISION OR STRUCTURAL FAILURE. *TR
Aug 28, 2014
2004 PACIFICA HAS A CLICKING NOISE AND HAD IT CHECKED OUT AND IT IS THE CRADLE ASSEMBLY& REAR ENGINE MOUNT IS BAD. IT IS RUSTED AND CRACKED. ALSO HAS ALOT OF SUSPENSION ISSUES. ENGINE GETTING READY TO FALL OUT. *TR
Aug 14, 2013
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
2 complaints
I BOUGHT THE CAR FEB 6TH 2014 FROM A BUY HERE PAY HERE. AFTER I BOUGHT THE CAR I NOTICED THAT THE VEHICLES GAS LIGHT WOULD MOVE ON ITS OWN FROM HALF A TANK TO EMPTY WHILE DRIVING ALSO MY LIGHTS WOULD FLICKER AND ENGINE WOULD MAKE A HUMMING NOISE ALSO AFTER GETTING ON AND OFF THE FREEWAY, HITTIING THE GAS PEDAL CAR DID NOT WANT TO ACCELERATE AND WOULD SPUTTER. ON JUNE 13 2014 MY VEHICLE WAS PUTTING WHILE GOING 35MPH AND JUST SHUT OFF ON ME WHILE DRIVING WITH MY SON IN THE CAR. *TR
Jun 21, 2014
FOUR MONTHS AFTER REPLACING A REAR MOTOR MOUNT. IT FAILED AGAIN. THIS TIME IT CAUSE THE OTHER TWO MOTOR MOUNTS TO FAIL WHICH MELTED WIRES LEADING TO THE FAILURE OF THE CAR'S POWER CONTROL MODULE. THIS RESULTED IN A LOSS OF SPEEDOMETER, OTHER ELECTRICAL FUNCTIONS, AND THE LOSS OF THREE IGNITION COILS. IT WAS BROUGHT TO A DEALER WHO FIXED THE PCM, AND LATER DISCOVERED THAT ALL MOTOR MOUNTS NEED REPLACING. HE HAD NO EXPLANATION WHY A MOTOR MOUNT WOULD HAVE FAILED FOUR MONTHS AFTER THEY WERE INSPECTED TO BE SAFE, AND WHEN ONE WAS BRAND NEW. THE COST REQUESTED BY THE DEALER FOR REPAIR TOTALS MORE THAN $2,500. *TR
Jul 05, 2013
STEERING,WHEELS
2 complaints
IN JANUARY, THE SUSPENSION ON OUR 2004 CHRYSLER PACIFICA (PURCHASED 08/2003), SEEMED TO HAVE ISSUES. A WEB SEARCH TO INVESTIGATE, LED ME TO A MUCH MORE SERIOUS ISSUE THAT EFFECTS '04 AND '05 PACIFICAS. I HAD OUR MECHANIC INSPECT THE FRAME AND SURE ENOUGH, WE WERE ONE OF THE MANY AFFECTED. OUR MECHANIC TOLD US THE CAR WAS NO LONGER SAFE TO DRIVE, AND THAT THE COMPROMISED FRAME CAUSED THE FRONT RIGHT WHEEL TO SHIFT INWARDS. WE WERE QUOTED BETWEEN 4,000 AND 5,000 DOLLARS FOR OUR REPAIRS. THE CAR NOW SITS IN THE GARAGE AS WE HOPE FOR A RESOLUTION. AFTER IN DEPTH RESEARCH, I UNCOVERED THOUSANDS OF COMPLAINTS RELATED TO THE ISSUE, TWO NBC NEWS SEGMENTS, AND A PETITION. I ALSO DISCOVER THAT A FEW YEARS BACK, CHRYSLER EXTENDED THE WARRANTY FOR VEHICLES PRODUCED BETWEEN FEBRUARY AND MARCH OF 2004. HOWEVER, SINCE OUR VEHICLE DID NOT FALL UNDER THIS PROVISION, WE WERE NEVER INFORMED THAT WE MAY HAVE BEEN EFFECTED. I CONTACTED CHRYSLER AND OPENED A CASE. I WAS INSTRUCTED TO WRITE AN EMAIL TO THE CASE MANAGER THAT CONTAINED ALL OF THE INFORMATION WHICH I UNCOVERED ONLINE (AS IF THEY DIDN'T ALREADY KNOW THE ISSUE EXISTED). THIS PROVED TO BE A WASTE OF TIME, AS WE WERE DECLINED ANY ASSISTANCE BECAUSE OUR VEHICLE DID NOT FALL WITHIN THE EXTEND WARRANTY. WE HAVE BEEN THE ONLY OWNERS OF OUR VEHICLE, WHICH HAS 68,000 MILES, HAS BEEN GARAGE KEPT, AND HAS BEEN DRIVEN ONLY BY MY 85 YEAR OLD GRANDPARENTS. APPARENTLY, CHRYSLER HAS MADE A BUSINESS DECISION NOT TO ADDRESS THIS WIDE SPREAD ISSUE. THERE ARE THOUSANDS OF OWNERS DRIVING UNSAFE VEHICLES, MANY OF WHICH ARE COMPLETELY UNAWARE THAT THIS ISSUE EXISTS. US, AS WELL AS ALL OTHER PARTIES EFFECTED ARE DUE APPROPRIATE RECOURSE, BUT I FEAR THAT WE WILL HAVE TO CUT TIES WITH OUR VEHICLE BEFORE THERE IS A RESOLUTION. *TR
Apr 07, 2014
THE FRONT WHEEL STUDS ARE BREAKING OFF THE VEHICLE AND THIS IS THE SECOND TIME THIS HAS HAPPENED IN THE LAST 3 MONTHS BOTH TIME THERE HAS BEEN BRAND NEW STUDS AND BOLTS PUT ON. IT HAS CAUSED THE WHEEL TO FALL OFF THE VEHICLE AND CAUSE OTHER DAMAGES TO THE FENDER. *JS
Aug 31, 2013
WHEELS
2 complaints
TL* THE CONTACT WAS 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE TIRES WERE CONTINUOUSLY LOSING AIR. THE CONTACT MENTIONED THAT AFTER INSPECTING THE TIRES, SHE NOTICED THAT ALL FOUR VALVE STEMS CRACKED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN VERIFIED THE FAILURE AND REPLACED ALL FOUR VALVE STEMS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPLACED. THE FAILURE MILEAGE WAS 102,000 AND THE CURRENT MILEAGE WAS 114,000.
Mar 28, 2014
IS CHRYSLER DOING ANYTHING ABOUT THE BAD RIMS THEY PUT ON THE PACIFICA? HAVING TO AIR MY TIRES DAILY, I'VE CHANGE THE TIRES 3 TIMES, REMOVED THE SENSORS, AND HAVING A MULTITUDE OF SERVICE PEOPLE CHECK THEM. WHEN ALL THE WHILE IT WAS THE RIMS WHICH HAVE CRACKS AND ARE DIFFICULT TO FIND. DID CHRYSLER ISSUE A RECALL ON THE RIMS OR ARE WE ON OUR OWN?
Jul 23, 2012
ELECTRICAL SYSTEM,EQUIPMENT
2 complaints
I BOUGHT MY 2004 CHRYS. PACIFICA 2 MONTHS AGO FROM A CARLOT. I TEST DROVE IT AND IT WAS DRIVING REALLY GOOD. I PAID FOR IT AND PULLED OFF THE LOT AND IT STARTED TRYING TO STALL ON MY EVERYTIME I PUSHED THE GAS IT WOULD DO IT THEN STOP FOR ABOUT A MIN THEN START AGAIN. IT WOULD JERK AS IT WAS TRYING TO STALL I FINALLY MADE IT HOME AND CALLED THE CARLOT AND THEY SAID TO TAKE IT TO THEIR CAR SHOP SO ON MY WAY THERE I STOPPED AT AUTOZONE AND HOOKED IT UP TO THEIR COMPUTER TO SEE WHAT IT WAS THAT WAS MESSING UP. THE COMPUTER "SAID" IT WAS THE CRANK SENSOR. SO WE TOOK IT TO THE SHOP AND THEY CHANGED THE CRANK SENSOR AND THE MOTOR LIGHT WENT OFF AND IT STOPPED DOING IT. THEY HAD IT FOR A WEEK AND THAT NEXT FRIDAY WHEN I GOT IT BACK I DROVE IT TO PAY A COUPLE BILLS AND IT STARTED IT AGAIN IT DID IT ABOUT 12 TIMES UNTIL IT FINALLY STALLED AND WOULD START BACK UP BUT STALL RIGHT AWAY UNTIL IT WOULD NOT EVEN START AGAIN. I LEFT IT IN THAT SPOT AND MY HUSBAND COME AND PICKED ME AND MY 3 KIDS UP AND THE NEXT DAY THE SHOP SAID TO BRING IT BACK TO THEM AND MY HUSBAND WENT TO PICK IT UP AND TAKE IT TO THE SHOP AND IT STARTED RIGHT UP AND DROVE HOME NO PROBLEM BUT THE CHECK ENGINE LIGHT WAS STILL ON THEN DROVE IT TO THE SHOP AND IT DONE IT 2 MORE TIMES. THE SHOP HAD IT FOR ANOTHER WEEK AND CHANGED THE CRANK SENSOR AGAIN AND FOUND OUT THE MOTOR MOUNT WAS BROKE TO AND FIXED THAT. I GOT THE CAR BACK AGAIN AND HAD IT FOR 2 DAYS AND IT STARTED DOING IT AGAIN. TOOK IT TO ANOTHER SHOP AND THE SHOP SAID THAT IT COULD BE ALL THE WIRING HARNESS AND SAID IT WOULD COST ME 3,000!!!!!!!! TO FIX I CAN NOT AFFORD THAT SO HERE I AM ONLY 2 MONTHS FROM BUYING A 10,000 DOLLAR CAR THAT I CAN NOT DRIVE THIS IS TERRIBLE AND SOMETHING NEEDS TO BE DONE ABOUT THIS HAPPENING TO THE SAME KIND OF CARS ALL THE TIME I AM A MOTHER OF 3 AND GOING TO SCHOOL AND WORKING I NEED MY CAR. *TR
Apr 12, 2011
OUR 2004 CHRYSLER PACIFICA SOMETIMES WILL NOT START AND WHEN IS DOES SOMETIMES IT DIES WHEN YOU ARE DRIVING IT DOWN THE ROAD. THE DEALERSHIP AND CHRYSLER TELLS ME UNLESS THE PROBLEM HAPPENS FOR THE GARAGE THEY CAN NOT FIX IT. EVEN IF THAT MEANS AT SOME POINT IN TIME IT DIES AND WE CRASH. *NM
Oct 04, 2005
ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM
2 complaints
LETTER FROM SENATOR GRAHAM ON BEHALF OF CONSTITUENT RE SAFETY ISSUES PERTAINING TO THE CHRYSLER PACIFICA REPLY TO GREENVILLE OFFICE (DOT/I#2010-1232) *TGW THE CONSUMER STATED THE ENGINE LIGHT ILLUMINATED. THE TECHNICIAN FOUND A CODE IN THE PCM FOR THE TRANSMISSION SENSOR OUT OF RANGE. THE TRANSMISSION WOULD CHATTER WHEN ACCELERATING. THE TECHNICIAN FOUND A DEFECTIVE ENGINE SUPPORT. THE BATTERY WAS REPLACED DUE TO THE VEHICLE NOT STARTING. *JB
Aug 31, 2010
THE CHRYSLER PACIFICA 2004 IS AN EXTREMELY DANGEROUS VEHICLE. THE CAR STALLED THREE TIMES ON ME ON THE HIGHWAY WHERE I NEARLY GOT INTO AN ACCIDENT. ANOTHER TIME, THE RIGHT AXLE CAME OFF AND THE CAR ROLLED DOWN A HILL AND NEARLY HIT A WOMAN. I COULD HAVE KILLED PEOPLE MANY TIMES WITH THE PACIFICA SINCE IT IS AN EXTREMELY DANGEROUS VEHICLE TO DRIVE. I FOUND OUT THAT MANY PEOPLE HAVE THESE EXACT SAME ISSUES. PLEASE DO SOMETHING ABOUT IT BEFORE IT GETS TOO LATE. THANK YOU. *NM
Nov 06, 2006
FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
2 complaints
I HAVE RECENTLY MADE A COMPLAINT TO CHRYSLER ABOUT A 2004 PACIFICA THAT I BOUGHT ABOUT 4MOS AGO. I KNOW THAT MY CAR MAY BE OUT OF "DEALER WARRANTIES", BUT WHEN THERE ARE THINGS GOING ON WITH YOUR VEHICLE THAT'S UNDER RECALL, SOMETHING SHOULD BE DONE ABOUT BEFORE SOMEONE IS INJURED OR EVEN KILLED. MY GAS PEDAL STICKS, MY CAR HAS STALLED OFF ON SEVERAL OCCASIONS WHILE TURNING IN THE MIDDLE OF AN INTERSECTION, AND MY FUEL SYSTEM WAS NOT HOLDING OR DISTRIBUTING FUEL PROPERLY AND MY MOTOR MOUNTS ARE BROKEN! I CAN'T AFFORD TO PAY FOR MY CAR MONTHLY, AND PAY FOR REPAIRS THAT ARE ALMOST GOING ON WITH ALL 2004 PACIFICAS'. I PARK MY CAR ONLY TO USE ONE VEHICLE THAT 2 ADULTS AND A17 AND18YR HAVE TO TRAVEL WITH WHEN 3 OF THE 4 OF THESE PERSONS WORK. LIFE IS HARD AND ITS NOT FAIR THAT THE "BIG COMPANIES" CONTINUE TO GET AWAY WITH IT AND THE HARD WORKING PERSON IS FALLING DEEPER AND DEEPER INTO A DO IT THE BEST WAY YOU CAN SITUATION. PROBLEMS WITH THE FUEL SYSTEM HAVE SUPPOSEDLY BEEN FIXED AND THEY ARE INCLUDED IN A RECALL THAT DOESN'T INCLUDE MY VIN BUT MY MAKE AND MODEL AND YEAR! COME ON AMERICA!!!!!!!!!!!!!!!!!!!!!!!!!!! *TR
Jun 08, 2010
AT ANY GIVEN TIME WHEN PRESSING ON THE ACCELERATOR, THE ACCELERATOR LOCKS UP AND DOES NOT DEPRESS. AFTER SEVERAL ATTEMPTS IT RELEASES AND LURCHES FORWARD. THIS HAS BEEN GOING ON FOR AT LEAST 6 MONTHS NOW. IT HAPPENS ABOUT 4 OR 5 TIMES PER WEEK. NO REPAIRS DONE TO DATE. VEHICLE SHOULD BE RECALLED FOR THIS DEFECT. *TR
May 10, 2010
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING
2 complaints
2004 CHRYSLER PACIFICA. IN THE PAST 3 MONTHS WE HAVE REPLACED THE MOTOR MOUNTS AND THE ANTILOCK BRAKING SYSTEM MODULE. WE NOW HAVE A THROWN ROD IN THE MOTOR OR A MAJOR CYLINDER PROBLEM. THE VEHICLE ONLY HAS 80,000 MILES ON IT AND WE MAINTAIN IT REGULARLY. ARE THERE ANY OTHER PROBLEMS THAT ARE COMMON FOR THIS VEHICLE? *TR
Feb 28, 2010
DT*: THE CONTACT STATED HAVING PROBLEMS WITH THE BRAKES. WHILE DRIVING 15 MPH THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALERSHIP WHO REPLACED THE FRONT BRAKES. THE BRAKE SENSORS DID NOT WORK PROPERLY WHEN THE INCIDENT OCCURRED. UPDATED 9/11/2006 - THE CALIPER BOLTS (SELF LOCKING) FELL OUT. THE DEALERSHIP INDICATED THAT THIS SHOULD NEVER HAPPEN. *NM
Aug 22, 2006
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
2 complaints
ENGINE SHUTS OFF WHILE DRIVING THE VEHICLE. THREE SEPARATE OCCURRENCES, MOST RECENTLY ON FEBRUARY 12,2010. *TR
Feb 14, 2010
2005 CHRYSLER PACIFICA STALLED WHEN I WAS MAKING A LEFT HAND TURN. I PUT IT IN PARK AND THEN STARTED IT BACK UP. DEALERSHIP SAID THAT THEY WOULD LOOK AT IT ON MONDAY, WHICH IS 4 DAYS AWAY. I KNOW THAT OTHER PEOPLE HAVE HAD THIS SAME PROBLEM. I JUST HOPE THAT IT CAN GET FIXED BEFORE SOMEONE GETS HURT. I WILL LET YOU KNOW WHAT THE RESOLUTION IS, ALTHOUGH I KNOW THEY ARE GOING TO SAY THAT THEY COULDN'T DUPLICATE THE PROBLEM, AND SEND ME ON MY WAY. *NM
Oct 20, 2005
ENGINE AND ENGINE COOLING,EQUIPMENT
2 complaints
CHRYSLER PACIFICA ENGINE MOUNTS FAILURE AND NO REPLACEMENTS AVAILABLE. ENGINE MOUNTS HAVE FAILED 3 TIMES IN 120,000 MILES, BUT NOW THEY CAN'T BE REPLACED. NO AFTERMARKETS AVAILABLE AND CHRYSLER IS ON A "4 MONTH NATIONAL BACKORDER". MY MECHANIC CONFIRMS A DESIGN FAILURE, BUT NO ALTERNATIVES. EVERY PACIFICA HE KNOWS HAS AN ENGINE MOUNT FAILURE WITH NO OPTIONS FOR REPAIR. *TR
May 07, 2009
ON OCT 20,2006 MY THIRD (EMISSION FAILURE) HAS HAPPENED TO MY CHRYSLER PACIFICA 2004 FWD MODEL (48,535 MILES). THIS MODEL HAD PROBLEMS IN THE PAST-MOST HAVE BEEN CORRECTED. THE FIRST WAS ENGINE STALLING, WHICH WAS REPAIRED WITH UPDATED SOFTWARE. THE NEXT WAS MY A/C CONTROL/HVAC UNIT WHICH WOULD NOT LIGHT, NOISE FROM BUSHINGS WAS REPLACED. FLICKERING OF DASH LIGHTS TIME TO TIME IS AN ISSUE-THE CURRENT MAJOR PROBLEM IS THAT IT WILL NOT PASS EMISSIONS ON THREE OCCASIONS IT HAS FAILED NEXT VISIT WILL BE TO THE DEALER ON OCT 30,2006- NYS INSPECTOR/MECHANIC HAS TOLD ME THAT THE PC IN ALBANY IN NYS MAY NOT READ ALL CODES ALL PLACES SHOW -OXYGEN SENSOR AND CAT SENSOR AS BEING DOWN AND NOT READY ON THE PRINT REPORT-THIRD MECHANIC THINKS IT IS UNDER WARRANTY WHICH SI SHOULD BE AND THAT IT MAY BE THE ECM OR BUS SECTION OF THE MODULE-THIS IS BASED ON A SCAN TEST AND A OBD2 SYSTEM. FAILURES = 3 NYS INSPECTION FAILS -4TH WILL BE AT THE DEALERSHIP-CONSEQUENCES HOPING TO GET IT REPAIRED AS SOON AS POSSIBLE. *NM
Oct 23, 2006
EQUIPMENT
2 complaints
RADIO GONE OUT IN A 04 CHRYSLER PACIFICA. *TR
Feb 26, 2009
MY 2004 PACIFICA WAS ONE OF THE FIRST MANUFACTURED. IT HAS HAD A RECALL ALREADY ON THE FUEL LINE. THE AC WORKS SPORADICALLY. THE AC PANEL BLACKS OUT AND THE UNIT CEASES TO WORK. IT LEAKS INTO THE FRONT PASSENGER'S FLOOR. IT HAS A FLAW IN THE DESIGN AND COLLECTS LEAVES IN THE AC FILTER WHICH COSTS 78.00 TO CLEAN. AND TO THINK I TRADED A NEW CADILLAC FOR THIS VEHICLE BECAUSE I THOUGHT I WOULD BE SAFER.... *LA
Jan 26, 2004
FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,EQUIPMENT
2 complaints
THIS VEHICLE HAS HAD THE SIPHONING HOSES TO THE GAS TANK REPLACED THREE TIMES. WHICH ALL THREE FAILED ALL THREE TIMES. THE FUEL PUMP HAS BEEN CHANGED. THE WHOLE FUEL TANK HAS BEEN REPLACED. THE GAS GAUGE FLUCTUATES FROM HALF TANK TO EMPTY. THE CHECK ENGINE LIGHT COMES ON EVERY WEEK. AFTER RESETTING BY THE SERVICEMAN IT COMES BACK ON WITH IN A WEEK. ALL OF THESE SAFETY DEFECTS HAVE BEEN REPAIRED HOWEVER IT REMAINS DOING ALL OF THE ABOVE LEAVING THIS VEHICLE TO BE VERY UNSAFE. PLEASE NOTE THIS SO THAT ANY OTHERS MAY HAVE THIS TO REFER TO. *TR
Nov 04, 2008
DRIVING ROAD SPEED, THE 2004 PACIFICA WITH GAUGE READING "150 MILES TO EMPTY" STALLS AND THE GAUGE READ "38 MILES TO EMPTY". CANNOT RESTART BUT UPON ADDING 2.5 GAL OF GAS, STARTED AGAIN. STALLING OCCURRED AT LEAST 5X WITHIN A WEEK. DEALER INSTALLED SOLENOID 8059043 AND BODY CONTROL MODULE (BCM) BUT DID NOT CORRECT THE PROBLEM. *JB
Aug 28, 2006
ELECTRICAL SYSTEM,STRUCTURE
2 complaints
THE CAR LEAKS IN HEAVY RAIN AND SNOW. FROM THE SUNROOF AND THE SIDES OF BOTH FRONT PASSENGER DOORS, THE WATER COMES OUT THROUGH THE SIDE IMPACT AIR BAGS AND ELECTRICAL PANELS. THIS SOMEHOW ALSO CAUSES THE CAR BATTERY TO DIE. *TR
Dec 16, 2007
POWER LIFTGATE BEGINS FAILING IN COOL WEATHER (APPROX 40 DEGREES F). LIFTGATE WILL FAIL TO LATCH AND WILL DRAIN BATTERY. *JB
Dec 06, 2006
POWER TRAIN,ELECTRICAL SYSTEM,VISIBILITY,STRUCTURE,EQUIPMENT
2 complaints
MY 2004 PACIFICA WILL NOT START AT TIMES. SOMETIMES 2 WEEKS CAN GO BY WITHOUT INCIDENT, BUT THEN THE CAR WILL NOT START UNTIL I HOLD MY FOOT ON THE GAS. THE DEALER CLAIMS THAT UNLESS IT HAPPENS WHILE AT THEIR SHOP, THEY CANNOT DO ANYTHING. ALSO, THE DRIVERS SIDE MEMORY MIRROR WILL CHANGE POSITION AND MAKE A SOUND LIKE GEARS TRYING TO ENGAGE BUT CANNOT. AGAIN, THE DEALER COULD NOT FIND A PROBLEM ALTHOUGH IT HAPPENS EACH TIME I USE IT. I COMPLAINED ABOUT THE TRANSMISSION BEING SLUGGISH FROM A PARKED POSITION, THEY TOLD ME THEY COULD NOT FIND A PROBLEM. I ASKED THEM TO DRIVE IT. THEY CLAIM THE MOTOR MOUNT WAS BROKEN. THEY SAID IT HAPPENED BECAUSE OF A FENDER BENDER I WAS IN. THE FENDER BENDER OCCURRED TWO MONTHS AFTER PURCHASING THE CAR AND I HAVE BEEN DRIVING IT TWO YEARS SINCE THAT EVENT WITHOUT PROBLEM. MY HEADLINER KEEPS SAGGING WHERE THE HEADLINER MEETS THE MOONROOF. THEY HAVE FIXED IT NOW THREE TIMES EACH TIME USING STICKY TAPE. IT DOESN'T WORK. *JB
Sep 19, 2006
1-MY 2004 PACIFICA WILL NOT START AT TIMES. SOMETIMES 2 WEEKS CAN GO BY WITHOUT INCIDENT, THEN THE CAR WILL NOT START UNTIL I HOLD MY FOOT ON THE GAS. THE DEALER CLAIMS THAT UNLESS IT HAPPENS WHILE AT THEIR SHOP, THEY CANNOT DO ANYTHING. 2- THE DRIVERS SIDE MIRROR WILL CHANGE POSITION AND MAKE A SOUND LIKE GEARS TRYING TO ENGAGE BUT CANNOT. AGAIN, THE DEALER COULD NOT FIND A PROBLEM ALTHOUGH IT HAPPENS EACH TIME I USE IT. 3- I COMPLAINED ABOUT THE TRANSMISSION BEING SLUGGISH FROM A PARKED POSITION UNTIL IT PASSES FIRST GEAR. THEY TOLD ME THEY COULD NOT FIND A PROBLEM. THEY TOLD ME I COULD PICK UP THE CAR. I ASKED THEM TO DRIVE IT. THEY NOW FOUND THE PROBLEM AND CLAIM THE MOTOR MOUNT WAS BROKEN. THEY SAID IT HAPPENED BECAUSE OF A FENDER BENDER I WAS IN. THE FENDER BENDER OCCURRED TWO MONTHS AFTER PURCHASING THE CAR AND I HAVE BEEN DRIVING IT TWO YEARS SINCE THAT EVENT WITHOUT A PROBLEM. 4- MY HEADLINER KEEPS SAGGING WHERE THE HEADLINER MEETS THE MOONROOF. THEY HAVE FIXED IT NOW THREE TIMES. THEY SAID THE MANUAL TELLS THEM TO USE STICKY VELCRO TAPE. I KEEPS HAPPENING. *JB
Sep 19, 2006
ELECTRICAL SYSTEM,SEATS
2 complaints
CAR DOES NOT START! WHEN STARTING, A LOUD CLICKING NOISE HAPPENS, AND ENGINE WILL NOT START. NEED A JUMP START OFTEN. HAVE BROUGHT IT TO DEALER THEY CANNOT FIND ANYTHING WRONG. *JB
Mar 10, 2006
POWER SEAT CONTROL FAILURE FOR DIRVER AND FRONT PASSENGER SEATS. ALSO, SEAT HEATING SYSTEM FAILS. DASHBOARD FLASHES WITH SIGNS OF MEMORY FAILURE. CAR HAS BEEN TAKEN TO THE DEALER FOR REPAIR FOUR TIMES WITH NO SOLUTION TO THE PROBLEMS.
Jan 22, 2004
CHILD SEAT
2 complaints
CONCERNS REGARDING THE PADDING ON HEAD REST PART OF THE BABY TREND CAR SEAT.*MR PER NHTSA AN INFANT CAR SEAT SHOULD BE INSTALLED AT A 45 DEGREE ANGLE. THE CAR SEAT THE CONSUMER HAD HAS ONE INCH HEAD PADDING ATTACHED TOT HE TOP PORTION OF THE SEAT THAT CAUSES A GREATER THAN 45 DEGREE ANGLE FOR THE INFANT'S HEAD. THE CONSUMER IS CONCERNED THAT THIS ANGLE COULD CAUSE AIRWAY OBSTRUCTION. THE HARNESS ADJUSTMENT SYSTEM CAUSED THE INFANTS HEAD TO BE IMPROPERLY POSITIONED (BABY TREND MODEL# CS11K7889C000919). *BF *NM
Apr 27, 2005
BRITAX MODEL # E9L0605, DOM 08/01/2003. CONSUMER RECEIVED RECALL NOTICE 04C002000. HOWEVER, NO PARTS WERE AVAILABLE. *AK
Nov 17, 2004
ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
VEHICLE.JUST QUIT RUNNING.AND WOULDN'T START.AGAIN. THE VEHICLE WAS IN MOTION
Sep 03, 2019
ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER
1 complaint
TOOK A SHORT DRIVE. TURNED OFF THE VEHICLE. AFTER A COUPLE MINUTES SMOKE AND FLAMES WERE COMING OUT OF THE HOOD. GRABBED A FIRE EXTINGUISHER OPENED THE HOOD AND PUT OUT THE FIRE ON THE PASSENGER SIDE. THE AIR FILTER HOUSING WAS MELTED.EMBERS WERE STILL SPREADING ALONG THE INSULATION ATTACHED TO THE HOOD. MANUALLY REMOVED THE SPREADING EMBERS WITH SOME TOOLS. NOT SURE THE CAUSE. ALSO WHY IS THE INSULATION MADE OF A MATERIAL THAT IS NOT FIREPROOF?
Aug 27, 2019
STEERING,SUSPENSION,UNKNOWN OR OTHER
1 complaint
THE FRONT CHASSIS CROSS MEMBER HAS ROTTED OUT. MY 2004 PACIFICA HAS BEEN PARKED IN MY DRIVEWAY OVER 5 YEARS BECAUSE THE CORROSION IS SO BAD I'M AFRAID TO DRIVE IT. I'VE BEEN WAITING FOR A RECALL TO FIX THIS OBVIOUS FACTORY DEFECT. THE ROTTED FRONT CROSS MEMBER WAS POINTED OUT TO ME DURING A STATE INSPECTION IN JUNE OF 2012
Sep 04, 2018
VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
HAVE 2004 CHYSLER PACIFICA HAVING ISSUES WITH FUEL SYSTEM TRUCK DRIVES THEN SPUTTER SHUTS OFF TAKE LONG TIME STARTING UP ALSO OVER HEATS NO REASON TRUCKS SHIFTS INTO GEAR 2 BUT DON'T GO SPEED THINK I'M GOING TRANSMISSION SLIPS CAN BE RIDING UP STREET SHUTS OFF ON ME SHIFTS INTO DRIVE WITH RPM SAYING 2
Jul 11, 2018
SUSPENSION,POWER TRAIN,UNKNOWN OR OTHER
1 complaint
BOUGHT MY 2004 PACIFICA FROM A DEALERSHIP USED ON JUNE 5 2017 AT THAT TIME I HAD THE OIL CHANGED AT THE DEALERSHIP THE NEXT DAY. NOTHING SAID ABOUT THE CRADLE ALMOST RUSTED OFF ON RIGHT SIDE. TOOK PACIFICA TO GET TIRES CAUSE I PLANNED A 1500 MILE TRIP IN A FEW DAYS AND WANTED GOOD TIRES. NEEDLESS TO SAY BESIDES $400 IN TIRES I HAD TO PUT $1800 INTO PARTS AND LABOR FOR STRUTS, TIE RODS, ARMS, BRAKE PADS, ROTORS AND VALVE STEMS. WAS SHOWN THE RUSTED CRADLE THAT WAS 3/4 RUSTED THROUGH AND TOLD IT SHOULD GET CHANGED BUT THE VEHICLE WAS SAFE TO TAKE ON MY TRIP. WHILE DRIVING WHEN GOING 25-35MPH WITH MY FOOT ON THE GAS PEDAL IT CHUGS LIKE ITS NOT GETTING GAS AND HAVE ALSO NOTICED IT NOW WHEN GOING 55 AND TAKING MY FOOT OFF THE GAS PEDAL IT DOING THE SAME THING. THERE'S BEEN 4 OR SO TIMES THE FUEL INDICATOR HAS GONE DOWN TO EMPTY AND BACK UP AGAIN ONCE WHILE IDLING IN A CONSTRUCTION ZONE AND ALMOST DIED TWICE. NEEDLESS TO SAY BROUGHT THE VEHICLE TO THE DEALERSHIP FOR AN OIL CHANGE OCTOBER 3, THEY CHANGED OIL AND DID AN INSPECTION- MY VEHICLE IS NO LONGER SAFE AND NEED TO TALK TO THE DEALER WHO SOLD ME THE VEHICLE. RIGHT SIDE OF CRADLE TOTALLY RUSTED OFF. SO WHY DID THEY EVEN SELL THE CAR WHEN THEY KNEW IT WAS UNSAFE OR EVEN SELL ME PART BECAUSE IT WAS UNSAFE? DEALERSHIPS AND TIRE DEALERSHIPS TAKING ADVANTAGE OF OLDER PEOPLE AND WOMEN! I WILL BE GOING INTO BOTH THESE PLACES AND NEEDLESS TO SAY STILL PAYING ON THE REPAIR WITH THEIR CREDIT CARD. I CANNOT DRIVE AN UNSAFE VEHICLE AND PUT A FEW MORE THOUSAND DOLLARS INTO IT. I ALSO HAD A NEW BATTERY PUT IN CAUSE NOT EVEN A WEEK AFTER PURCHASING IT IT WOULDN'T START AND NEEDED AN INTERSTATE BATTERY! I CANNOT BELIEVE CHRYSLER IS BEING SO NEGLIGENT ABOUT PUTTING A RECALL ON THESE VEHICLES. I'VE ONLY OWNED CHRYSLER, DODGE AND PLYMOUTH VEHICLES THE 44YEARS I BEEN DRIVING.
Oct 13, 2017
UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
1 complaint
WHILE GOING DOWN THE HIGHWAY AT 70MPH TO PICK UP MY SON FROM SCHOOL THE VEHICLE STOPPED ACCELERATING (JUST AFTER PUTTING A HALF A TANK OF GAS IN) AND SPUTTERED A BIT LIKE IT WAS RUNNING OUT OF GAS. IT WOULD NOT START BACK UP AGAIN AND AFTER MY HUSBAND INSPECTED IT AND TESTED THE FUEL SYSTEM, SAYS IT IS NOT GETTING FUEL TO THE MOTOR! IF I WEREN'T DRIVING WHERE I WAS AND ABLE TO PULL OFF ON THE SIDE OF THE ROAD I COULD HAVE KILLED SOMEONE ELSE (LIKE MY SMALL CHILD OR SOMEONE ELSE) OR BEEN KILLED MYSELF. VERY SCARY AND AWFUL!
Oct 11, 2017
SUSPENSION,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
A POPPING SOUND COMING FROM THE FRONT END WHEN TURNING WHILE MAGEING TURNS. IT IS SO LOUD YOU THINK SOMETHING FELL OFF. THIS HAS BEEN HAPPING FOR AT LEAST 4 YEARS I ALWAYS TAKE IT TO THE SHOP AND THEY SAY THEY CAINT FIND ANYTHING WRONG BUT I KNOW IT IS THE SHOP KEEP COMPUTER RECORDS SO I KNOW THEY WILL HAVE THE TIMES I KEPT RETURING WITH THIS PROBLEM IT NEVER DO IT WHEN I TAKE IT SO THEY SAY THEY CAINT DIGONOSE MY PROBLEM. YOU WILL NEVER KNOW WHEN IT WILL MAKE THAT LOUD POPPING SOUND BUT WHEN IT DOSE IT YOU WILL BE STARTELD YOU BECAUSE YOU THINK YOUR WHEEL IS OFF. IT ALSO WILL NOT START OCCASIONALY YOU NEVER KNOW WHEN THIS WILL HAPPEN I REPLACE MY BATTERY EVERY YEAR BECAUSE IT WILL KILL YOUR BATTERY ALL THE TIME .I HAVE REPLACED MY GAS PUMPS THEY WENT OUT 5 YEARS AGO
Jul 01, 2017
STRUCTURE,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
HAS TAKEN TO STATE INSPECTION AND THEY SAID THERE'S RUST. DIDN'T THINK OF IT AS A BIG ISSUE UNTIL I READ THE HAZARDS OF RUSTING FRAME ON THE ENGINE COULD DROP THE ENGINE WHILE DRIVING. NOW NOT DRIVING IT. IT HAD A TIRE ROD REPAIRED LAST YEAR AND STILL WENT OUT THIS YEAR. IT MIGHT BE DUE TO CORROSION. A LOT OF ELECTRONIC PROBLEMS TOO. FELT LIKE WASTED MY MONEY EVERY YEAR KEEPING THIS VEHICLE IN SHAPE. THIS STATE ALSO LIKES SELLING THESE TYPES OF VEHICLE SO THEY CAN JUICE FOLKS MONEY EVERY YEAR FOR INSPECTIONS AND REPAIR. THEY PUT SALT ON THE GROUND EVERY WINTER THAT EATS UP THE FRAMES OF THE VEHICLE.
Jun 28, 2017
POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
1 complaint
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH, THE ACCELERATOR PEDAL WAS BEING DEPRESSED HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CONTACT ALSO STATED THAT THERE WAS A HARD SHIFT WHEN THE VEHICLE SHIFTED BETWEEN THE GEARS. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE AIR INTAKE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER THE FAILURE RECURRED, INTERMITTENTLY. THE CONTACT ALSO STATED THAT ON SEVERAL OCCASIONS WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED. THE CONTACT STATED THAT THE VEHICLE WAS JUMP STARTED HOWEVER, THE VEHICLE WOULD STALL. THE VEHICLE TOWED TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TCM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
Mar 30, 2017
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
I DROVE TO MY FRIENDS HOUSE, AND 15 MINUTES LATER MY CAR WAS ENGULFED IN FLAMES! THE FIRE CHIEF SAID IT WAS AN ELECTRICAL PROBLEM THAT STARTED THE FIRE. MY CAR WAS NOT RUNNING, AND I WAS NOT IN IT.
Jan 16, 2017
STEERING,ELECTRICAL SYSTEM,SEATS
1 complaint
WHEN WE PURCHASED THE CAR I NOTICED WHEN I SELECTED THE SEAT SETTING IT SAID IT WAS SET. WHEN I WENT TO DRIVE THE VEHICLE AGAIN I SELECTED SEAT ONE AND IT HAD THE ERROR MESSAGES AS IN THE PICTURES.
Dec 07, 2016
AIR BAGS,VEHICLE SPEED CONTROL,SERVICE BRAKES
1 complaint
ON WEDNESDAY NIGHT (13 JULY 16), SE MICHIGAN HAD SEVERE THUNDERSTORMS AND STREET FLOODING. I DROVE THROUGH THIS FOR AT LEAST 6 MILES. THE NEXT MORNING AS I WAS LEAVING FOR WORK, I GOT INTO THE CAR, BUCKLED MY SEAT BELT AND PUT THE CAR INTO REVERSE. THERE WAS A LOUD "CRUNCHING" NOISE BUT NO MOVEMENT. I PUT THE CAR IN PARK, GOT OUT TO SEE IF THERE WAS ANYTHING BEHIND THE CAR TO MAKE THAT NOISE BUT THERE WASN'T. I GOT BACK IN THE CAR, BUCKLED UP, PUT THE CAR'S GEAR INTO REVERSE AGAIN. NO MOVEMENT, BUT AN INCREDIBLY LOUD SCREECHY, WHINY NOISE COULD BE HEARD 4 TOWNHOUSES AWAY. I BARELY TAPPED THE ACCELERATOR AND THE CAR SHOT BACKWARDS OUT OF THE SPACE, ACROSS THE LOT, UP OVER A CURB, THROUGH A FLOWER BED, TAKING OUT A LARGE, WOODEN SIGN AND STOPPING ONLY WHEN THE VEHICLE CRASHED INTO A TREE. NO AIR BAGS DEPLOYED AT ALL. POLICE AND EMTS WERE CALLED TO THE SCENE. I WAS TRANSFERRED BY AMBULANCE TO A LOCAL HOSPITAL. I AM NOT FAMILIAR WITH THE VEHICLE'S SYSTEMS, BUT I WOULD THINK THIS WAS A THROTTLE ISSUE. FOR THE FEW SECONDS THE CAR WAS MOVING IN REVERSE, I WAS STOMPING ON THE BRAKE PEDAL. THE BRAKES WERE "STIFF" AND THE PEDAL WOULD ONLY GO HALF WAY TO THE FLOORBOARDS. WITNESSES STATED THE CAR SHOT OUT OF THE PARKING SPACE "LIKE A BULLET" AND/OR "LIKE A ROCKET" AND THAT THERE WAS NO WAY TO STOP THE CAR AT THAT SPEED.
Jul 25, 2016
SUSPENSION,POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM
1 complaint
WON'T LET ME PUMP GAS IN WITH OUT IT CONSTANTLY CLICKING OFF, WHEN GAS GAGE HITS HALF IT DROPS WITH IN SECONDS. TRACTION CONTROL LIGHT ENGINE LIGHT LOW AND HIGH TIRE PRESSURE STAYS ON BUT NOTHING SHOWS ON TESTER. FRONT END DOES A LOT OF POPPING, AND CLANKING WHILE DRIVING EVEN WHILE TURNING AND STOPPING.
May 23, 2016
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
1 complaint
I WAS DRIVING AND MY CHILDREN SMELLED SMOKE. I PULLED OVER AND OPENED THE HOOD AND SAW A FIRE. A STRANGER STOPPED AND TRIED PUTTING IT OUT WITH A FIRE EXTINGUISHER BUT IT CAUGHT ON SO QUICKLY THAT THERE WAS NO CHANCE. I SUFFERED A COMPLETE LOSS SINCE THE ENTIRE CAR WAS ENGULFED IN FLAMES.
Apr 25, 2016
SUSPENSION,POWER TRAIN,FUEL/PROPULSION SYSTEM
1 complaint
WILL NOT PASS INSPECTION SAYS VAPOR LEAK, HAS REPLACED GAS CAP TWICE, NOT ABLE TO FIND LEAK. ALSO THE TRANSMISSION SHIFTS REALLY HARD , BROKEN MOTOR MOUNT
Sep 17, 2015
SUSPENSION,STRUCTURE,UNKNOWN OR OTHER
1 complaint
I WENT TO GO WASH MY 2004 PACIFICA AND WHEN I GOT DOWN ON MY HANDS AND KNEES TO WASH THE TIRES I NOTICED SOME RUST UNDER CAR SO I GOT ON MY BACK AND LOOKED UNDER MY CAR AND NOTICED MY WHOLE SUBFRAME WAS COMPLETELY RUSTED OUT ON BOTH SIDES.I'M NOT TO HAPPY AND I FEEL AS IF THEIR SHOULD BE A LAW SUIT FILED.I HAVE SINCE READ COMPLAINTS AND SO FAR I HAVNT COME ACROSS ONE PERSON WHO LIVES IN A SNOW STATE WERE THE ROADS ARE SALTED IN WINTER WHO HAVE NOT HAD A RUSTED SUB FRAME ON THEIR PACIFICA.I DON'T KNOW WHAT THE HOLD UP IS WITH CHRYSLER FIXING WHAT THEY SOLD TO US!!!
Jul 13, 2015
FUEL SYSTEM, GASOLINE,FUEL/PROPULSION SYSTEM
1 complaint
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT REMAINED ILLUMINATED. THE CONTACT DISCOVERED A FUEL LEAK AND SMELLED A FUEL ODOR INSIDE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 138,000.
Jun 12, 2015
STRUCTURE,UNKNOWN OR OTHER
1 complaint
BOUGHT CAR IN FOR ROUTINE OIL CHANGE AND WAS INFORMED OF SEVERE RUST ON K FRAME ASSEMBLY AND THAT CAR WAS DANGEROUS TO DRIVE
May 26, 2015
POWER TRAIN,UNKNOWN OR OTHER
1 complaint
MY WIFE WAS PARKED. WHEN SHE PUT THE CAR INTO DRIVE THE LEVER DID NOT STAY IN DRIVE. IT BOUNCED INTO REVERSE AND WHEN SHE STARTED TO GO FORWARD THE FORCE OF THE REVERSE CAUSED HER TO PUSH HARDER ON THE ACCELERATOR HITTING THE VEHICLE BEHIND HER AND ONE ON THE DRIVERS SIDE. WE COULD NOT DUPLICATE THE PROBLEM AGAIN NOR COULD THE DEALER WHILE IT WAS IN FOR BODY REPAIR. MY WIFE LOST CONFIDENCE IN THIS VEHICLE AND WE ENDED UP TRADING IT IN FOR A MAJOR LOSS IN $. WE LIKED THE VEHICLE AND ENDED UP BYING ANOTHER ONE AND NOTICED THAT THE SHIFTIER HAD A TOTALLY DIFFERENT SET UP. WE QUESTIONED CHRYSLER AT THE TIME AND THEY SAID THAT THERE WAS NO PROBLEM. A COUPLE OF YEARS LATER WE MET SOMEONE WHO HAD THE SAME VEHICLE AS WE DID AT THE TIME, AND THEY HAD A SIMILAR PROBLEM AS WE DID BUT THEIRS ENDED UP JAMMING AND WHEN THEY FORCED IT, IT BROKE THE PLASTIC SLIDING COVER. ONCE THAT HAPPENED THEY HAD NOT OTHER PROBLEMS WITH IT. THEY TRIED TO REPLACE THE COVER BUT NONE WERE AVAILABLE. THIS LEADS ME TO BELIEVE THAT CHRYSLER KNEW OF THE PROBLEM AND ELECTED TO IGNORE IT AS IT DID NOT DRAW NATIONAL ATTENTION I AM NOT SURE IT THIS IS TOO LATE FOR ANY CORRECTIVE ACTION OR NOT, BUT I THINK THEY SHOULD BE BROUGHT TO TASK FOR IGNORING IT.
May 20, 2015
STEERING,ELECTRICAL SYSTEM,ENGINE
1 complaint
TECHNICIAN FOUND PERFORATION ON THE FRONT SUBFRAME/CRADLE AREA ESTIMATED COST TO REPLACE $ 2,566.62.
May 18, 2015
STRUCTURE,VEHICLE SPEED CONTROL,ENGINE
1 complaint
2004 CHRYSLER PACIFICA, ORIGINAL OWNER, 60306 MILES. CAR WAS BEING SERVICED AND THE SUBFRAME HAS ALMOST COMPLETELY RUSTED OUT, MAKING THE CAR UNDRIVEABLE. CONTACTED LOCAL DEALER AND WAS GIVEN CHRYSLER CUST SERVICE NUMBER. CAR BUILT IN SEPT 2003, SAID DOS NOT QUALIFY FOR CHRYSLER (APPARENTLY SECRET) EXTENDED WARRANTY. FILED A COMPLAINT WITH CHRYSLER, BUT THEY WILL NOT PROVIDE ANY REPLY TO THEIR "REVIEW" . WE WERE FORTUNATE THAT WE WERE NOT SERIOUSLY INJURED, OR KILLED AS A RESULT OF THIS QUALITY ISSUE..... AND SUBSEQUENT REFUSAL TO CORRECT BY CHRYSLER. ANYWAY TO INVESTIGATE THIS CONSUMER SAFETY ISSUE? *TR
Apr 21, 2015
SUSPENSION,FUEL/PROPULSION SYSTEM
1 complaint
TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE FUEL GAUGE MALFUNCTIONED AND INDICATED THAT THE FUEL TANK WAS HALF FULL. THE CONTACT MENTIONED THAT THE GAUGE QUICKLY DECREASED TO EMPTY AS THE VEHICLE STALLED. ALSO, THE CONTACT INDICATED THAT WHILE ACCELERATING AT ANY SPEED THE FRONT END OF THE VEHICLE WOULD SHAKE AND VIBRATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 164,000.
Feb 10, 2015
SUSPENSION,ENGINE AND ENGINE COOLING,POWER TRAIN,STRUCTURE
1 complaint
ENGINE CRADLE HAS RUSTED A BIG WHOLE THROUGH. *TR
Feb 05, 2015
ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES,ENGINE
1 complaint
HUSBAND TOOK CAR IN TO HAVE MOTOR MOUNTS FIXED. HAVE BEEN BAD SINCE WE BOUGHT THE CAR, ON 1/28/12. ALONG WITH A LOT OF OTHER ISSUES WE DIDN'T UNDERSTAND. AC STOPPED WORKING. STALLED WHILE DRIVING 55 MPH., ALWAYS SHOOK AFTER A CERTAIN SPEED, ELECTRICAL, CAR JERKED FORWARD AT A STOP, TIRE PRESSURE ALWAYS READ 2-3 TIRES LOW EVEN AFTER HAVING NEW TIRES PUT ON AND ALIGNED. DEFOG NEVER WORKED. WEIRD SOUND IN FRONT OF SUSPENSION, POWER TRAIN MODULE, ETC., ETC. BUT THE WORST OF ALL IS WHEN WE TRIED TO HAVE THE MOTOR MOUNTS FIXED BACK IN DECEMBER . CAR GUY FIXED MOTOR MOUNTS, HUSBAND DROVE CAR HOME, LATER THAT NIGHT WENT WITH KIDS FOR ICE CREAM, CAME OUT AND CAR WOULD NOT START. HAD IT TOWED BACK, WORKED ON IT FOREVER COULD NOT FIGURE OUT, THEN HAD IT TOWED AGAIN 2 WEEKS LATER, TO ANOTHER SHOP, WHERE THEY SAID THE CAR WAS DONE! THE ENGINE CRADLE WAS SO RUSTED THAT THEY WOULDN'T EVEN LET US TAKE THE CAR, BECAUSE IT WAS SO BAD! NOT SURE IF I AM UNDER THE EXTENDED WARRANTY, BUT WOULD HOPE THAT CHRYSLER TAKES CARE OF ALL THE PEOPLE, WHO HAVE ENDURED ALL OF THESE PROBLEMS, AND EXPENSES ASSOCIATED WITH ALL! BEFORE SOMEONE GETS REALLY REALLY HURT, DIES, OR KILLS SOMEONE ELSE! *TR
Feb 01, 2015
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,SERVICE BRAKES
1 complaint
ALL OF THE DASH LIGHTS, ABS, BRAKE, INTERIOR LIGHTS, HEADLIGHTS HAVE BEEN FLICKERING FOR A SOLID 3 DAYS. I WAS DRIVING AT NIGHT ON A NON-LIT STRETCH OF ROAD WHEN ALL MY LIGHTS WENT OUT, INSIDE AND OUT WITH A CAR APPROACHING FROM THE OTHER DIRECTION. I TRIED TO USE MY HIGH BEAMS AND THEY WERE OUT TOO. I HAD MY CHILDREN AND HAD TO PULL OVER. I HAVE READ REVIEWS AND THIS SEEMS TO BE A HUGE PROBLEM WITH THESE CARS YET NO RECALL? WHY? THIS IS SO DANGEROUS! THIS IS MY MAIN VEHICLE I DRIVE FOR WORK AND WITH MY FAMILY. I KNOW AM SCARED TO DRIVE IT AND WHAT PEOPLE HAVE STATED ITS HARD AND EXPENSIVE TO FIX! *TR
Jan 28, 2015
POWER TRAIN,SERVICE BRAKES
1 complaint
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT ATTEMPTED TO ENGAGE THE BRAKES AND THE VEHICLE JERKED FORWARD. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
Jan 21, 2015
FUEL SYSTEM, GASOLINE,POWER TRAIN
1 complaint
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE AT A STOP LIGHT WITH THE BRAKES DEPRESSED, THE VEHICLE JERKED FORWARD AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. IN ADDITION, THE CONTACT STATED THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE AS THE VEHICLE FAILED TO ACCELERATE OVER 40 MPH. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER TRAIN CONTROL MODULE AND THE FUEL LINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 04V113000 (POWER TRAIN) AND 03V471000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 147,000.
Dec 31, 2014
STEERING,SUSPENSION,FUEL/PROPULSION SYSTEM
1 complaint
THERE ARE MULTIPLE OCCURRENCE BUT THE START OF THE PROBLEM WAS 1 WEEK AFTER I PURCHASED THE CAR. 5/6/14 I REPLACED THE TIRES LEFT FRONT AXLE ALONG WITH THE FRONT STRUTS AND STRUT MOUNTS, CHECK ENGINE LIGHT ON CAME OUT FOR EMISSIONS SYSTEM SMALL LEAK CHANGED THE GAS CAP. FINE TILL JUNE THEN I HAD TO REPLACE EVERYTHING OVER AGAIN CHECK ENGINE LIGHT ON AGAIN SAME CODE P0455 CHANGED PURGE SOLENOID, ALONG WITH THE RIGHT AXLE. FINE AGAIN TILL AUGUST BY THIS TIME CHECK ENGINE LIGHT IS BACK ON NOW CHANGED THE NVLD PUMP PLUS REPLACED EVERYTHING OVER AGAIN STRUTS, STRUT MOUNTS, ALONG WITH THE RACK N PINION, FRONT LOWER CONTROL ARMS BOTH SIDES, OUTTER TIE RODS. ONCE AGAIN FINE THEN OCTOBER ROLLS AROUND I TAKE IT BACK IN BECAUSE IT ACTING WEIRD STEERING WISE PLUS THE CHECK ENGINE LIGHT IS ON AGAIN SAME CODE P0455 NOW I CHANGE OUT THE CANISTER, ALONG WITH EVERYTHING OVER AGAIN BUT THE AXLES THEY ARE STILL GOOD. NOW NOVEMBER ROLLS AROUND AND EVERYTHING IS AT IT AGAIN CHECK ENGINE LIGHT IS ON P0455 THEY WANT TO REPLACE THE FUEL LINES NOW. ALSO THE 4 MOTOR MOUNTS ARE BROKE AGAIN MY ENGINE IS ALMOST READY TO FALL OUT. NOW THEY ARE FINALLY TELLING ME AFTER $3400.00 THAT THIS IS ALL CAUSED BY THE RUST AND CORROSION ON THE UNDERCARRIAGE. MY SUBFRAME AND FRAME HAVE HOLES IN IT, THE RUST IS ACTUALLY MAKING IT'S WAS INSIDE MY CAR NOW. I WENT TO FIX A FLAT TIRE AND WHEN I USED THE EMERGENCY JACK I PUMPED IT 1/4 OF THE WAY UP AND BOOM IT WENT RIGHT THRU THE FRAME. MY ALIGNMENT KEEPS THROWING IT SELF OFF BECAUSE IT CAN'T HOLD THE FRONT SUSPENSION IN PLACE. THE STRUT MOUNT HOUSING LOOKS LIKE ANOTHER FEW BUMPS AND IT WILL GO THREW. ACCIDENT: 1ST WK NOV '14 I WAS DRIVING DOWN THE FREE-WAY LUCKILY DOING 45MPH AND I WENT TO STEER MY CAR TO THE RIGHT AND IT KEPT GOING STRAIGHT AND SCRAPED THE K-RAIL. MECHANIC SAID THE THE BOLTS HE PUT BACK INTO THE SUB-FRAME KEEP FALLING OUT BECAUSE OF THE RUST. *JS
Dec 01, 2014
STRUCTURE,UNKNOWN OR OTHER,ENGINE
1 complaint
THIS VEHICLE ENGINE CRADLE ASSEMBLY IS RUSTY WITH IN 8 YEARS OF OPERATION. RUSTY ENGINE CRADLE CAUSES SAFETY CONCERN FOR THE DRIVER AND OTHER VEHICLES OPERATING NEAR 2004 CHRYSLER PACIFICA ON THE ROAD BECAUSE THE ENGINE CAN FALL OUT OF THE VEHICLE DURING OPERATION. MANY PACIFICA OWNERS ON LINE COMPLAINED ABOUT THIS ISSUE. *TR
Nov 22, 2014
SUSPENSION,ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,WHEELS,FUEL/PROPULSION SYSTEM
1 complaint
I BEEN HAVING MY CHRYSLER PACIFICA 2004 FOR 7 MONTHS. I HAD TO FIX MY LEFT PASSENGER AXLE, SHOCK, WATER PUMP, RADIATOR, PASSENGER UPPER MOTOR MOUNT, THE TANK FOR THE WATER, FUEL INJECTOR LINE, TWO TUNE UPS, AIR FILTER, FUSES, BRAKE LIGHTS AND TIRES. THING THAT IS BROKE, THE PASSENGER WINDOW ELEVATOR, AND MY AC. *TR
Oct 23, 2014
AIR BAGS,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
1 complaint
WHEN I BOUGHT IT I DROVE IT 20 FEET TO GAS STATION. THE GAS TANK SAID I HAD HALF A TANK OF GAS. ONCE I WAS DONE I TURNED THE CAR BACK ON AND IT SAID I HAD NO GAS! I CALLED THE GUY WHO SOLD IT TO ME AND HE SAID IT JUST TAKES TIME FOR IT TO REREGISTER THAT I FILLED IT UP SO I DROVE IT BACK TO HIM TO SHOW HIM WHAT I WAS TALKING ABOUT WHEN HE GOT THERE IT SAID I HAD HALF A TANK AND HE TOLD ME TO DRIVE IT HOME I WOULD BE FINE! WELL ON THE WAY HOME IT SAID I HAD 20 MILE TILL EMPTY BUT THE LAST THING IT SHOWED ON GAS TANK WAS THAT I STILL WAS AT HALF TAKE SO I FILLED IT UP AGAIN. I TOOK THE CAR TO MY BROTHERS WHICH IS 35 MILES FROM FARGO TO HAVE HIM SEE IF HE COULD FIX THE PUMPS BUT HE COULDN'T SO I GOT BACK ON INTERSTATE GOIN 75 MPH TO GO HOME AND THE GAS LIGHT FLICKERED AND THE CAR WENT FROM 75 TO 0 IN LIKE 2 SECONDS. RESULTING IN MYSELF BASHING MY HEAD ON STEERING WHEEL AND NO AIR BAGS WENT OFF EITHER! MY HUSBAND CAME TO GET ME AND BROUGHT GAS CANS TO GET ME ENOUGH GAS TO MAKE IT TO A GAS STATION! IT TOOK US 58 MIN EXACTLY TO FILL THE TANK COMPLETELY FULL SO I COULD MAKE IT BACK HOME. SO THE NEXT DAY I CALLED BACK AND THEY EVENTUALLY HAD ME TAKE IT TO LUNDES IN FARGO TO FIX THE GAS TANK WHICH TOOK 1 MONTH ALMOST 2, SO WHEN I GOT IT BACK MULTIPLE TIMES IN BETWEEN THAT TIME IT WAS STILL HAPPENING! FINALLY THEY FIX IT EXCEPT THE FACT THAT A YEAR LATER IT'S HAPPENING ALL OVER AGAIN! WHICH WAS 5 DAYS AGO ON MY WAY TO JAMESTOWN WITH MY CHILDREN IN THE CAR! I HAVE CALLED MANY OF PLACES AND NOBODY KNOWS HOW TO FIX IT. IF I GO BACK TO LUNDES THEY SAID THEY HAD NO IDEA WHY IT WOULD HAPPEN AGAIN! AND HOW LONG IT WOULD TAKE THEM TO FIGURE IT OUT! IT WOULD HAVE HAPPENED EARLIER IF I ACTUALLY DROVE THE CAR MORE BUT EVER SINCE THE ACCIDENT WHEN I DRIVE THAT CAR I CAN'T STOP CHECKING HOW FULL THE TANK IS! SOMETHING NEEDS TO BE DONE BEFORE SOMEONE GETS INTO A SERIOUS ACCIDENT WITH THAT CAR! *TR
Oct 15, 2014
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
MY 2004 CHRYSLER PACIFICA STALLS OUT OF NOWHERE WHEN I'M DRIVING IT CAN BE WHEN I'M DRIVING AT 5 MILES OR EVEN 20,30 OR EVEN 50 MILES OR IF I'M MAKING A TURN WHICH IS VERY SCARY WHEN MY STEERING WHEEL LOCKS UP ON ME. IT ALSO WONT START ALL THE TIME I'VE HAD MY CAR IN THE SHOP OVER 20 TIME TO FIND OUT WHAT'S GOING ON, I'VE SPENT OVER 5,000.00 DOLLARS TRYING TO FIX IT BUT TO NO AVAIL. I'VE BEEN DOING SOME RESEARCH ON THIS ISSUE AND THERE ARE TUNES OF PEOPLE WITH THE SAME PROBLEM ON 04, 05, AND 06 CHRYSLER PACIFICA'S BUT ONLY THE 05'S HAVE A RECALL ON THE PCM. I'VE HAD MY GAS LINE CHANGED TWICE BECAUSE I COULD ONLY USE HALF A TANK BE FOR IT WOULD DROP TO E AND RUN OUT OF GAS AND THAT WAS 3,000.00 WITHIN A YEAR AND THAT'S BEEN A BIG ISSUE IN THE PACIFICA WORLD ALSO. I JUST DON'T UNDERSTAND WHY CHRYSLER WONT FIX THE PROBLEMS ON THESE SUV'S ITS CLEARLY A SAFETY ISSUE THAT NEEDS TO BE RESOLVED. I'VE TRUSTED CHRYSLER WITH MY FAMILY AND IT'S SCARY TO DRIVE THIS CAR KNOWING IT CAN AND WILL SHUT OFF ON ME AT ANY TIME AND MAY NOT START BACK UP. I DON'T HAVE MONEY TO GET A NEW CAR BEING A SINGLE MOM OF 4 THAT'S WHY I PURCHASED THIS CAR. NOW WITH ALL THE PROBLEMS THAT I'M HAVING WITH IT AND NO ONE KNOWS WHAT'S WRONG WITH IT OR HOW TO FIX IT IS A BIG HEADACHE. I TOOK IT TO A MECHANIC THAT HAS A FRIEND THAT WORKS FOR CHRYSLER DODGE AND JEEP AND THEY PUT THERE MACHINES ON MY CAR AND THEY COULDN'T FIND OUT WHAT WAS GOING ON WITH IT AS WELL AND THERE'S NO CODE THAT WAS GIVEN THEY SAID I NEEDED TO CHANGE MY STARTER AND SOMETHING ELSE I CANT REMEMBER THE PART BUT THAT WAS ANOTHER 200.00 AND ITS STILL NOT FIXED NOW THEY SAY IT HAS TO BE MY PCM WITCH IS ANOTHER 1,500 THAT I DON'T HAVE. I DIDN'T EXPECT TO PUT ALL THIS MONEY OUT TO FIX THIS CAR AND IT NOT GETTING FIXED BECAUSE CHRYSLER DOESN'T KNOW WHAT'S WRONG WITH THE 04 PACIFICA BUT I'M SURE ITS THE PCM JUST LIKE THE 05 AND 06 MODELS. *TR
Jul 15, 2014
UNKNOWN OR OTHER,ENGINE
1 complaint
WHILE IN FOR INSPECTION IN JUNE '14, WE WERE ADVISED BY THE MECHANIC THAT THE ENGINE CRADLE ASSEMBLY HAD RUSTED THROUGH AND WAS UNSAFE - THEY WOULD NOT PASS IT THROUGH INSPECTION. OTHERWISE, THE CAR IS IN EXCELLENT CONDITION, AND HAS BEEN MAINTAINED PROPERLY THROUGHOUT OUR OWNERSHIP. OUR RESEARCH INDICATES THIS IS A PROBLEM WITH THE INITIAL FACTORY PAINT APPLICATION - IT WAS DEFECTIVE AND ALLOWED FOR PREMATURE CORROSION OF THE CRADLE ASSEMBLY. THERE ARE MANY INSTANCES OF THIS POSTED ON THE INTERNET (SOME OF WHICH HAVE BEEN ADDRESSED BY CHRYSLER - BUT NOT ALL). THIS IS DANGEROUS AND SOMETHING SHOULD BE DONE BEFORE ACCIDENTS START HAPPENING (ESPECIALLY WITH CHILDREN INVOLVED GIVEN THIS VEHICLE IS A MINIVAN). *JS
Jul 07, 2014
VEHICLE SPEED CONTROL,SEATS
1 complaint
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE WOULD NOT ACCELERATE AND THE BRAKE PEDAL BECAME JAMMED. THE CONTACT APPLIED EXCESSIVE FORCE TO THE ACCELERATOR PEDAL BEFORE IT BECAME DISLODGED. ADDITIONALLY, THE CONTACT WAS UNABLE TO ADJUST THE FRONT DRIVER'S SEAT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 115,000. *TR
Mar 04, 2014
STEERING,SUSPENSION,STRUCTURE,ENGINE
1 complaint
MY CHRYSLER PACIFICA"S ENGINE CRADLE HAS EXTENSIVELY CORRODED WITH RUST AND HAS BECOME A DANGER TO DRIVE .THIS WAS A NATIONAL PROBLEM REPORTED ON CHICAGO TELEVISION NBC CHANNEL 5. CHRYSLER CLAIMS THAT THEY ARE INVESTIGATING..I WOULD APPRECIATE IF SOMEONE FROM YOUR ORGANIZATION CAN LOOK AT THIS CRADLE AND THE DANGER MY FAMILY HAS BEEN PUT IN. CHRYSLER ALSO CLAIMS THAT MY CAR WAS BUILT PRIOR TO THE PROBLEM METAL ON 2004/2005 . NEED FOR SOMEONE TO INSPECT THANK YOU *TR
Feb 13, 2014
STEERING,SUSPENSION,ENGINE AND ENGINE COOLING,STRUCTURE
1 complaint
THE ENGINE CRADLE CROSS MEMBER OF MY VEHICLE HAS ROTTED TO THE POINT THAT THE CAR IS UNSAFE TO DRIVE. THERE IS A SERVICE NOTE FOR A SMALL WINDOW OF PACIFICAS INCLUDED ON A WARRANTY FOR THE SAME PROBLEM, BUT ONLY FOR THE CARS BUILT WITHIN A CERTAIN DATE. CHRYSLER IS AWARE OF THE PROBLEM, BUT WILL DO NOTHING TO CORRECT IT. THE CRADLE INCORPORATES THE ENGINE MOUNTS, LOWER CONTROL ARMS, AND STEERING. IF IT IS NOT REPLACED, AND BREAKS WHILE DRIVING, THERE WILL BE A COMPLETE LOSS OF CONTROL OF THE VEHICLE. I KNOW THAT MY VEHICLE IS NOT THE ONLY ONE WITH SUCH A SERIOUS ISSUE. *TR
Jan 14, 2014
ENGINE AND ENGINE COOLING,STRUCTURE,EQUIPMENT ADAPTIVE/MOBILITY
1 complaint
ENGINE CRADLE IS RUSTING OUT FROM INSIDE FRAME OUT,POPPING LARGE HOLES IN THE FRAME. HAD TO REPLACE.CHRYSLER WON'T HELP AT ALL WITH PARTS OR COST. *TR
Jan 14, 2014
STEERING,STRUCTURE,UNKNOWN OR OTHER
1 complaint
WHILE HAVING MY VEHICLE CHECKED FOR A POWER STEERING LEAK AT AN INDEPENDENT MECHANIC, I RECEIVED CALL FROM MECHANIC THAT IF THERE WAS ANY WAY POSSIBLE THAT I CAN COME DOWN TO THE SERVICE STATION BECAUSE THE PROBLEM WAS BIGGER THAN THE LEAK. ONCE THERE HE SHOWED ME THE SERIOUS RUST THROUGH ON SUB FRAME RAILS AND ENGINE CRADLE WITH NOTICEABLE CRACKS GOING UPWARD ON SUB FRAME. HE STATED THAT THE CAUSE TO MY POWER STEERING LEAK IS DUE TO THIS SUB FRAME BEING IN THE CONDITION IT IS AND IT'S VIBRATION. HE SUGGESTED THAT I CONTACT CHRYSLER FOR A RECALL BECAUSE HE KNOWS OF THE SAME PROBLEM ON HONDA'S & TOYOTA'S THAT WERE ALREADY RECALLED. AFTER READING THE FORUMS AND SEARCHING FOR A RECALL THERE IS AN EXTENDED WARRANTY BUT UNFORTUNATELY I FALL UNDER THE STATE OF NJ WERE THIS STATE IS NOT ELIGIBLE FOR THE EXTENDED WARRANTY. THIS IS OUTRAGEOUS AND A SAFETY RECALL SHOULD BE ISSUED RIGHT AWAY. WITH SO MANY COMPLAINTS I WILL MOVE FORWARD AND START A CLASS ACTION LAW SUIT FOR NOT ISSUING A FULL SCALE RECALL TO ALL 2004 PACIFICA OWNERS IN EVERY STATE. THEY CLEARLY RECOGNIZE THE DANGER IN THEIR FAULTY DESIGN AND MANUFACTURING YET STILL REFUSE TO ISSUE A SAFETY RECALL BY ONLY PROVIDING AN EXTENDED WARRANTY TO SOME PACIFICA OWNERS. THIS IS A SERIOUS DANGER TO MY FAMILY AND A FATALITY WAITING TO HAPPEN. *TR
Oct 29, 2013
ELECTRICAL SYSTEM,EXTERIOR LIGHTING
1 complaint
THE COMPUTER THAT CONTROLS EVERYTHING INCLUDING THE HEADLIGHTS FAILED CAUSING ALL MY HEADLIGHTS TO GO OUT AND BLOW DURING NIGHT TIME DRIVING, RESULTING IN A CRASH.!!!!! THIS IS JUST AS BAD AS A CARS BRAKES TOTALLY FAILING AND SHOULD BE A RECALL ON THESE ECU/ECM COMPUTERS ON CHRYSLERS IMMEDIATELY AS THE DEALER WANTS TO CHARGE $1000 TO FIX!!! I SEE HUNDREDS OF PEOPLE REPORTING THE SAME PROBLEM AND THERE ARE LAW SUITS ALSO FROM THIS FAILURE! *TR
Oct 21, 2013
POWER TRAIN,UNKNOWN OR OTHER,ENGINE
1 complaint
AFTER REPLACING A BOTH MOTOR MOUNTS IN JULY OF 2012. THEY BROKE AGAIN IN NOVEMBER 2012!! THIS TIME IT WAS SO BAD THAT WHEN I TURNED THE CORNER THE ENGINE DIED AND WOULD NOT START BACK UP. EVENTUALLY AFTER TRYING TO TURN IT OVER SO MANY TIME THE BATTERY DIED. WE HAD TO HAVE IT TOWED TO THE SHOP AFTER THE HOLIDAYS TO FIND OUT HOW MUCH IT WOULD COST TO FIX ($1200) AND EXACTLY WHAT THE ISSUE WAS. THE TECH INFORMED ME THAT BESIDES THE MOUNTS BEING BROKE, WHEN I TURNED THE CORNER THE ENGINE LIFTED AND CUT THRU ALL OF THE WIRES LEADING TO THE FAILURE OF THE CAR'S POWER CONTROL MODULE. THIS RESULTED IN A LOSS OF SPEEDOMETER, OTHER ELECTRICAL FUNCTIONS, AND THE LOSS OF THREE IGNITION COILS. I JUST WANT TO KNOW WHY THEY KEEP MAKING "RUBBER" ENGINE MOUNTS IF THE[XXX] THINGS ARE USELESS IN THE FIRST PLACE? THERE HAS TO BE A REASON ALL THESE CARS ARE HAVING THE SAME ISSUE AND IF I HAD KNOWN ABOUT THIS BEFORE I FINANCED THIS "POS", I WOULD NEVER HAVE PUT MY CHILDRENS LIVES IN DANGER.!! I HAD THE CAR FIXED AND EVERYTHING WAS GOING FINE UNTIL LAST NIGHT, ONCE AGAIN! I WAS DRIVING ON THE HIGHWAY AND SOME STUPID PERSON SLAMMED ON HER BRAKES IN FRONT OF ME SO I HIT MINE AND WHEN I DID MY CAR LUNGED FORWARD AND I HEARD THE GOD AWFUL "POP" SOUND AGAIN!!! NOW I AM BACK TO SQUARE ONE AND WITHIN A YEARS TIME THIS CAR WILL HAVE HAD 3 SETS OF MOTOR MOUNTS PUT ON IT. SOMEONE PLEASE TELL ME THERE IS NOT A DEFECT SOMEWHERE, BECAUSE WHOEVER HANDLES THESE ISSUES AT DAIMLER/CHRYSLER NEEDS TO DRIVE ONE OF THESE CARS FOR THEMSELVES AND SEE WHAT WE HAVE BEEN DEALING WITH FOR SO LONG. ALSO, ANOTHER ISSUE IS THE CHECK ENGINE LIGHT AND IT HAS TO DO WITH A VERY SMALL LEAK INSIDE THE GAS TANK. I HAVE BEEN TOLD THIS IS A RECALL, BUT HAVE NOT BEEN ABLE TO GET ANYONE TO FIX IT. I JUST WANT SOME ANSWERS, MORE SO FOR MY KIDS SAKE SO I CAN TRY AND GET IT FIXED COMPLETELY OR A NEW CAR SO THEY ARE OUT OF HARMS WAY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Sep 21, 2013
ELECTRICAL SYSTEM,AIR BAGS
1 complaint
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE STARTING THE VEHICLE, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000 AND THE CURRENT MILEAGE WAS 97,000....UPDATED 10-21-13 *BF THE CONSUMER STATED THE BATTERY WENT DEAD. WHEN THE BATTERY WAS REPLACED, THE AIR BAG LIGHT ILLUMINATED.
Aug 29, 2013
STEERING,SUSPENSION,ELECTRICAL SYSTEM,STRUCTURE
1 complaint
I BOUGHT THIS 2004 PACIFICA FROM A DEALER ABOUT A MONTH AGO. TOOK IT TO THE SHOP TO GET MY SHOCKS LOOKED AT AND THEY TOLD ME THEY WOULDN'T DO ANY WORK ON IT BECAUSE THE SUB FRAME WAS ROTTED SO BADLY THEY ADVISED ME NOT TO DRIVE OR PUT ANY MONEY INTO THE VEHICLE BECAUSE IT IS A SAFETY ISSUE. ALSO THERE IS CLICKING COMING FROM THE STEERING WHEEL WHEN YOU TURN LEFT OR RIGHT. AND ALSO A WEEK AFTER I PURCHASED THE VEHICLE THE BLOWER MOTOR RESISTER IS BAD. *TR
Jul 05, 2013
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),VISIBILITY/WIPER
1 complaint
THE WINDSHIELD WIPERS AND ELECTRICAL SYSTEMS FAILED DURING A MILD RAIN. WE GOT THE VEHICLE TO A CHRYSLER DEALER AND CONTRACTED FOR THEM TO PUT IT ON THE LIFT. WE'VE LEARNED THAT THE MAIN WIRING HARNESSES ON MANY 2004 PACIFICAS - SUCH AS OURS - HAVE COLLECTED WATER FOR YEARS DUE TO THEIR DESIGN ON THE 2004 PACIFICA, AND HAVE COMPLETELY CORRODED. THIS SUBSTANTIALLY COMPROMISED OUR SAFETY, AS WE EXITED THE ROAD HAVING LOST WINDSHIELD WIPERS, ALL ELECTRICAL, ETC., WE ATTEMPTED TO USE THE HORN WHICH ALSO WAS NO LONGER WORKING. *TR
Oct 04, 2012
ELECTRICAL SYSTEM,VISIBILITY,EQUIPMENT ADAPTIVE/MOBILITY
1 complaint
07/05/07 CUSTOMER REPORTED BLOWER MOTOR NOISY, CHRYSLER CHECKED AND FOUND BLOWER MOTOR NOISY AND REPLACED THE BLOWER MOTOR. COST TO CUSTOMER $179.00. ON 08/11/10 BLOWER MOTOR NOISY ON HIGH SPEEDS, CHRYSLER REMOVED AND REPLACED THE BLOWER MOTOR. COST TO CUSTOMER $256.00. ON 07/05/12 CUSTOMER EXPERIENCING SAME PROBLEM WITH NOISY BLOWER MOTOR. WILL NEED TO TAKE VEHICLE TO DEALER TO HAVE BLOWER MOTOR REPLACED AGAIN. *TR
Jul 05, 2012
ELECTRICAL SYSTEM,AIR BAGS,VEHICLE SPEED CONTROL,ENGINE
1 complaint
STARTING IN 2011 MY PACIFICA'S ELECTRICAL SYSTEMS SEEM TO BE SHUTTING DOWN. FIRST I LOST THE ABILITY TO OPEN WINDOWS OR USE POWER LOCKS ON THE PASSENGER SIDE. NEXT I LOST THE CRUISE CONTROL FUNCTION. NOW MY CHECK ENGINE LIGHT APPEARS INTERMITTENTLY. MOST RECENTLY THE AIR BAG LIGHT AND ALARM COMES ON BUT ONLY INTERMITTENTLY. *JS
Jun 07, 2012
EXTERIOR LIGHTING,ELECTRICAL SYSTEM
1 complaint
WHILE DRIVING ON BUSY ROAD IN THE RAIN ON 3 DIFFERENT OCCASIONS MY HEADLIGHTS WENT OUT FOR NO APPARENT REASON...I DID NOT REALIZE THAT THEY HAD GONE OUT UNTIL I WAS PULLED OVER BY A STATE TROOPER AND GIVEN A TICKET...ALSO WHEN MY TANK REACHES 1/2 FULL THE NEEDLE WILL DROP TO EMPTY AND THE GAS LIGHT WILL COME ON WARNING ME THAT I HAVE RUN OUT OF GAS EVEN THOUGH I HAVE 1/2 TANK OF GAS IN THERE, ALMOST CAUSED A PILE UP ON THE HIGHWAY...LOW TIRE PRESSURE LIGHT STAYS ON EVEN WHEN I PUT AIR IN ALL 4 TIRES. *JS
Jun 07, 2012
ELECTRICAL SYSTEM,EQUIPMENT ADAPTIVE/MOBILITY
1 complaint
A FOLLOW UP TO EARLIER SAFETY COMPLAINT.JUST ORDERED A COMPUTER FOR THE AFFECTED VEHICLE AND WHILE DESCRIBING THE PROBLEM TO THE TECH WAS INFORMED THAT IT IS A WELL KNOWN PROBLEM AFFECTING NOT ONLY MY PACIFICA BUT THEIR TOWN AND COUNTRY MINI VAN AS WELL. *TR
Apr 26, 2012
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,EQUIPMENT ADAPTIVE/MOBILITY
1 complaint
THIS VEHICLE HAS SUFFERED THROUGH A WIDE VARIETY OF PROBLEMS AS OUTLINED FROM ONLINE COMPLAINT BOARDS. TODAY HAS STARTED SUDDEN ACCELERATION WHILE STOPPED AT TRAFFIC LIGHTS ALMOST TAKING ME INTO TRAFFIC YOUR INVESTIGATION ON THESE ARE CLOSED BUT I NEVER HAD SATISFACTION SPEAKING TO CHRYSLER OFFICIALS AND WAS INFORMED BY MY DEALER A COUPLE OF YEARS AGO THAT THE VEHICLE WAS MADE BY THE ;OLD; COMPANY AND THE NEW COMPANY DOES NOT HONOR PROBLEMS.WHAT IS DISTURBING IS THAT A CLOSE INSPECTION BY ME HAS REVEALED THAT THE WIRING HARNESS GOING TO THE CONTROL COMPUTER WAS ROUTED UNDER THE DRIVERS SIDE FLEXIBLE MOTOR MOUNT AND THE HARNESS HAS BEEN DAMAGED BY THE MOUNT COMPRESSING THIS HARNESS RIGHT ON TOP OF A BOLT ON THE FRAME CAUSING FRAYING OF SEVERAL CONTROL WIRES .THE POOR DESIGN HAS INDEED CREATED MOST OF THE PROBLEMS WITH THE VEHICLE AND COULD CAUSE WRECKS AND PERHAPS EVEN DEATHS. CHRYSLER HAS INFORMED ME THEY DO NOT ACCEPT SUGGESTIONS FROM THE PUBLIC BUT FOR THE SAFETY OF THE CITIZENS STILL DRIVING THESE VEHICLES,I SEE A LOT ON THE ROAD, PLEASE CONTACT THEM AS TO THIS PROBLEM WHICH WHILE NOT COVERED UNDER THEIR WARRANTY SHOULD BE AS THIS FLAW ONLY SHOWS UP WITH MILEAGE. THE WIRING HARNESS HAS NOT BEEN PRICED BY ME YET BUT IF PAST EXPERIENCE IS THE GUIDE CHRYSLER PARTS ARE SIGNIFICANTLY HIGHER THAN COMPETITORS,EVEN IF THE LAST 'GENUINE' PART HAD PRODUCT OF SOUTH KOREA RIGHT ON THE BOX. THE PROBLEM IS POOR DESIGN. *TR
Apr 24, 2012
SUSPENSION,POWER TRAIN,STRUCTURE
1 complaint
I TOOK MY CARE INTO THE SEAR AUTO CENTER IN ANNAPOLIS, MD FOR A TUNE UP AND ALSO ASKED THEM TO CHECK FOR THE KNOCKING NOISE UNDER MY HOOD AS IS WAS AFFECTING MY STEERING AND MAKING THE CAR HARD TO STEER WHEN GOING AROUND CURVES. I WAS TOLD THAT THE FRONT END SUSPENSION NEEDED TO BE REPLACED BADLY AS THE PARTS WERE SEVERELY RUSTED. I WAS ALSO TOLD THAT I WOULD HAVE TO LEAVE THE CAR AT THE FACILITY OVERNIGHT AS THEY WERE HAVING PROBLEMS REMOVING THE OLD PARTS DUE TO HEAVY CORROSION ON THE OLD PARTS AND IT WOULD TAKE MORE TIME TO GET THE PARTS OFF AND REPLACE THEN WITH NEW PARTS. IN DECEMBER OF 2011, I PURCHSED NEW TIRES AND WAS ALSO TOLD THAT I NEEDED TO PURCHSE NEW WHEELS BECAUSE THE CURRENT WHEELS ON THE VEHICLE WERE STARTING TO RUST. IN SEPTEMBER, I HAD MY BRAKE PADS REPLACED AND WAS ALSO TOLD THAT I NEEDED NEW ROTORS BECAUSE THOSE WERE ALSO RUSTING. I DO NOT LIVE IN A FLOOD ZONE, NOR HAVE I EVER HAD MY CAR IN A FLOOD. I WAS MADE AWARE OF A RECALL BY CHRYSLER YESTERDAY OF ITS 2004-2005 JEEP BRAND DUE TO CORROSION AND WANTED TO SUBMIT THIS AS THERE MAY ALSO ME CHRYSLERS SUCH AS MINE THAT HAVE HAD CORROSION ISSUES FROM NORMAL USAGE. A FEW YEARS AGO, I ALSO HAD TO HAVE THE REAR DIFFERENTIAL SERVICED DUE TO A LEAK AND THIS MAY HAVE ALSO BEEN DUE TO CORROSION. *TR
Mar 08, 2012
ELECTRICAL SYSTEM,VISIBILITY
1 complaint
DASH HEATER CONTROL PANEL--LAMPS FOR SEVERAL FUNCTIONS HAVE CEASED WORKING--BLOWER FAN, AIR CONDITIONING, CIRCULATION/RECIRCULATION, FRONT WINDOW DEFROST AND REAR WINDOW DEFROST MAKING ADJUSTMENTS OR CHANGES AT NIGHT IMPOSSIBLE. THERE IS NO WAY TO CHANGE BULBS ACCORDING TO THE MANUFACTURER SERVICE/SHOP MANUAL. ADDITIONALLY, THE FUNCTION STATUS (LED) PANEL FADES OUT LEAVING NO INFORMATION FOR WHAT FUNCTION IS WORKING, OR WHAT THE STATUS IS, THUS MAKING CHANGES IMPOSSIBLE AT ANYTIME. INABILITY TO CONTROL ENVIRONMENT--SPECIFICALLY THE FUNCTIONS CONCERNING VISIBILITY MAKE THE VEHICLE A HAZARD TO DRIVE WHEN THE CONTROLS ARE INOPERATIVE OR IMPOSSIBLE TO USE. *TR
Jan 14, 2012
ELECTRICAL SYSTEM,VISIBILITY,WHEELS
1 complaint
HEADLAMPS - THE HEADLAMPS HAD TO BE REPLACED DUE TO LIGHT BEAMS NOT COMING THROUGH THE CLEAR PLASTIC COVER. THE COVER BECAME CLOUDY AND VISIBILITY WAS LIMITED WHICH CAUSED SAFETY CONCERNS. THE CHRYSLER DEALERSHIP TRIED TO CLEAN BUT WAS NOT SUCCESSFUL. TIRE SENSORS - A YEAR AGO, WE HAD AN ISSUE WITH THE MESSAGE CENTER NOT RESPONDING TO THE TIRES. THE CHRYSLER DEALERSHIP INSTALLED 1 TIRE SENSOR AND SEVERAL MONTHS LATER A NEW MESSAGE CENTER PANEL HAD TO BE REPLACED. A YEAR LATER, WE ARE REPLACING THE OTHER THREE SENSORS. WE ARE TOLD BY THE CHRYSLER DEALERSHIP THAT THE BATTERIES ONLY LAST SEVERAL YEARS. THEY CLAIM THAT THESE SENSORS ARE GOVERMENT REGULATED. WHY ARE WE PUTTING PARTS INTO AMERICAN MADE CARS THAT HAVE TO BE REPLACED EVERY SEVERAL YEARS THAT COST $100 FOR EACH SENSOR PLUS LABOR. EITHER CHRYSLER NEEDS TO PRODUCE A BETTER SENSOR THAT LASTS LONGER OR THE GOVERNMENT SHOULD PROVIDE REBATES SINCE THIS IS REGULATORY. THESE CAR ISSUES SHOULD BE CONSIDERED A SAFETY ISSUE AND REVIEWED FOR POTENTIAL LIABILITIES THAT CAN CAUSE HARM TO THE DRIVER. *TR
Jan 07, 2012
STEERING,SUSPENSION,ENGINE AND ENGINE COOLING,POWER TRAIN
1 complaint
2004 CHRYSLER PACIFICA TAKEN TO MECHANIC AFTER PURCHASING USED WITH 69,500 MILES FOR "CLUNKING" NOISE IN FRONT-END. REPLACED PARTS INCLUDED: SWAY BAR LINKAGES, TIE ROD ENDS, AND STRUTS AND MOUNTS ALL OF WHICH NEEDED REPLACING. BUT THE NOISE WAS STILL THERE. THE MECHANIC THEN USED A TOOL HE CALLED "CHASSIS EARS" TO PINPOINT THE SOURCE OF THE NOISE. HE FOUND THAT THE SUBFRAME (ENGINE CRADLE) WAS RUSTED AT THE POINT THAT IT MOUNTS TO THE BODY, JUST UNDER THE FRONT PASSENGER-SIDE FLOORBOARD. UPON FURTHER INSPECTION RUST WAS APPARENT ON THE DRIVERS-SIDE ALSO. THIS IS A MAJOR SAFETY ISSUE!!! THE ENTIRE FRONT-END OF THE VEHICLE INCLUDING: ENGINE, TRANSMISSION, AND ALL FRONT-END SUSPENSION AND STEERING IS HELD IN PLACE BY THIS SUBFRAME (ENGINE CRADLE). WHAT HAPPENS WHEN THIS TOTALLY FAILS WHILE DRIVING WITH SIX PEOPLE IN THE VEHICLE? WHY HAS THIS NOT BECOME A MANDATORY SAFETY RECALL? DOES SOMEONE HAVE TO GET KILLED BEFORE THIS GETS SOMEONES ATTENTION? THIS IS NOT AN ISOLATED INCIDENT AS CAN BE SEEN BY THIS WEBSITE. NHTSA PLEASE HELP!!! *TR
Dec 14, 2011
STEERING,ENGINE AND ENGINE COOLING
1 complaint
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED WAS DRIVING 35 MPH WHEN THE STEERING FAILED, MAKING IT VERY DIFFICULT FOR THE CONTACT TO CONTROL THE STEERING. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE IT WAS DIAGNOSED. THE TECHNICIAN ADVISED THE CONTACT THAT THE ENGINE CRADLE WAS RUSTED AND FRACTURING. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 83,000.
Oct 27, 2010
STEERING,POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
1 complaint
AFTER TURNING RIGHT AT STOP LIGHT AND PROCEEDING SLOWLY WITH ACCELERATION, A LOUD/SHAKING NOISE WAS HEARD FROM 2004 CHRYSLER PACIFICA (SIMILAR TO A CELL PHONE PLACED ON VIBRATE INSTEAD OF RINGING WHEN A CALL IS RECEIVED). WITHIN SECONDS, VEHICLE UNINTENTIONALLY ACCELERATED AND I WAS UNABLE TO STOP IT, EVEN AFTER PRESSING ON BRAKES. I WAS A BLOCK AWAY FROM WHERE I HAD TO TURN TO ENTER OUR SUBDIVISION, TRAVELING DOWN A TWO-LANE ROAD. THANKFULLY, NO CARS WERE TRAVELING IN OPPOSITE DIRECTION, OR COMING OUT OF OUR SUBDIVISION, SO I WAS ABLE TO TURN LEFT TO ENTER OUR SUBDIVISION. TO TRY TO SLOW CAR DOWN, I HAD TO PRESS DOWN ON BRAKES AS HARD AS I COULD WHILE TURNING THE WHEEL, WHICH CAUSED THE VEHICLE TO SWERVE, ALMOST HITTING A LIGHT POLE. AFTER TURNING AND STOPPING THE SWERVE, THE VEHICLE ACCELERATED EVEN FURTHER, REACHING THE '4' ON THE TACHOMETER (BEFORE THE TURN, IT HAD BEEN AT A '3'). AS I APPROACHED THE FOUR-WAY STOP IN OUR SUBDIVISION, I AGAIN STEPPED ON THE BRAKES AS HARD AS I COULD, BUT IT HAD NO EFFECT. THE TACHOMETER READ '4', BUT THE SPEEDOMETER SHOWED 30 MPH, REGARDLESS OF HOW HARD I PRESSED ON BRAKES. I COULD NOT BRAKE AT ALL, AND WAS LOSING THE ABILITY TO STEER AS I APPROACHED THE SIGN. THE ONLY WAY TO STOP THE VEHICLE WAS TO PLACE IT IN 'PARK'(WHICH MADE THE TACHOMETER GO EVEN HIGHER) AND REMOVE THE KEYS TO TURN OFF THE CAR AS QUICKLY AS I COULD. THIS STOPPED THE CAR RIGHT IN FRONT OF THE STOP SIGN. I WAITED ABOUT 30 SECONDS AND ATTEMPTED TO RESTART CAR, BUT AFTER IGNITION KEY WAS TURNED, TACHOMETER REVVED UP AGAIN TO '4', THOUGH SPEEDOMETER READ '0'. HUSBAND MANEUVERED CAR THE ONE BLOCK HOME BY PLACING IT IN 'NEUTRAL'. THIS IS THE FIRST INCIDENT OF THIS NATURE. CHRYSLER TO BE NOTIFIED IN MORNING, AS I CALLED AFTER BUSINESS HOURS (7:41 PM CST). MYSELF, TWO KIDS, AND TWO DOGS WERE IN THE CAR DRIVING DOWN WHAT IS NORMALLY A BUSY TWO-LANE ROAD AND INTO SUBDIVISION FULL OF PLAYING CHILDREN, TRULY A MIRACLE NO ONE WAS INJURED. *TR
Jul 30, 2010
STEERING,ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,EQUIPMENT
1 complaint
2004 CHRYSLER PACIFICA. CONSUMER STATES SEVERAL PROBLEMS WITH VEHICLE RELATED TO THE ENGINE, AIR CONDITIONER BLOWER AND ALTERNATOR *TGW THE CONSUMER STATED WHEN THE VEHICLE WAS FIRST PURCHASED, THE AIR CONDITIONER BLOWER WAS NOT WORKING PROPERLY AND HAD TO BE REPLACED. LATER THAT YEAR, THERE WAS A WHINING SOUND COMING FROM THE FRONT OF THE VEHICLE NEAR THE ENGINE, HOWEVER THE DEALER WAS UNABLE TO FIND THE SOURCE AND TO THIS DAY, THE NOISE IS STILL PRESENT. THE CONSUMER STATED THERE WAS A WHINING SOUND COMING FROM OR NEAR THE POWER STEERING PUMP WHICH WAS EVENTUALLY REPLACED, HOWEVER THE NOISE CONTINUED. THE MOTOR MOUNTS, TIE RODS AND ROCKER ARMS WERE REPLACED. *JB
May 26, 2010
ENGINE AND ENGINE COOLING,LATCHES/LOCKS/LINKAGES
1 complaint
FAILURE OF BOTH MOTOR MOUNTS ON OUR 2004 CHRYSLER PACIFICA. PARTS FROM LOCAL DEALER HAVE BEEN BACK ORDERED FOR WEEKS. ADDITIONAL RESEARCH ON MY PART HAS SHOWN THIS IS A VERY COMMON PROBLEM WITH THIS MODEL. MOTOR MOUNTS SHOULD NOT FAIL BUT ESPECIALLY WHEN THE VEHICLE HAS LESS THAN 90K MILES. *TR
Apr 27, 2010
STEERING,ENGINE AND ENGINE COOLING,TIRES
1 complaint
I HAD A BAD VIBRATION IN THE FRONT . SO I TOOK IT TO THE DEALER SINCE I HAD A FACTORY EXTENDED WARRANTY BUMPER TO BUMPER., THEY SAID THE CAR NEEDED TIRES. SO I CHANGED THE TIRE IT STILL VIBRATED. GO BACK NOW IT IS THE RACK & PINION BUSHINGS ARE BAD . BUT I NEED TO REPLACE THE K FRAME BECAUSE A WELD IS BROKEN. THEY SAY I BROKE IT CAUSE THERE ARE SCRATCHES ON IT. {NOT THAT VIBRATION DID IT} SO I PAID TO HAVE A NEW ONE PUT IN . 8 MONTHS LATER THE MOTOR MOUNTS BREAK AND THE ENGINE DROPS 2" FROM THE GROUND . THANK GOD MY FAMILY WAS NOT DRIVING DOWN A HIGHWAY. SO I TAKE IT BACK AND THEY SAY BECAUSE THERE IS SCRATCHES ON IT AGAIN THAT BROKE THE BUSHINGS .ONCE AGAIN I ENDED UP PAYING TO HAVE IT FIXED. *TR
Dec 15, 2009
SUSPENSION,ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,TIRES,SERVICE BRAKES, HYDRAULIC
1 complaint
2004 CHRYSLER PACIFICA HAS A PROBLEM WITH THE MOTOR MOUNTS. CONSUMER STATES THE MOUNTS HAVE BEEN ON BACK ORDER SINCE DEC. 2008. *NJ THE CONSUMER STATED A NOISE WAS HEARD WHEN GONG OVER BUMPS IN THE ROAD. THE ANTI-LOCK WHEEL SENSOR WAS BAD, THE TIRE LIGHT ILLUMINATED, THE LOWER CONTROL ARMS AND FRONT SWAY BAR WERE REPLACED. THE MOTOR MOUNTS WERE LEAKING OIL. THE INSTRUMENT CLUSTER WAS NOT WORKING AND THE EGR VALVE WAS REPLACED. *JB
May 27, 2009
ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
THERE WAS NO INCIDENT, MOTOR MOUNTS BREAK AT EASE AND HAVE BEEN ON BACK ORDER SINCE OCTOBER OF 08. I WAS TOLD BY REP AT CHRYSLER THAT MOUNTS ON PACIFICAS ALWAYS BREAK WAY BEFORE THEY ARE SUPPOSED TO. I HAVE BEEN WAITING 7 MONTHS FOR REPLACEMENT BUT CHRYSLER DOESN'T SEEM TO HAVE A CLUE AS TO WHEN THEY'LL BE IN. LAST I CHECK WHICH WAS LAST WEEK COULD BE MONTHS. THE MOUNTS ARE NEEDED TO KEEP THE ENGINE FROM FALLING OUT , NO MOUNTS MEANS I CAN'T DRIVE MY ONLY CAR. *TR
May 07, 2009
AIR BAGS,SERVICE BRAKES, ELECTRIC
1 complaint
I WAS DRIVING THROUGH SLUSH DOWN A HILL WHEN THE ABS BRAKES FAILED TO SLOW ME DOWN AND I HIT TREES HEAD ON AT ABOUT 40 MPH. THE AIRBAGS NEVER DEPLOYED. TWO SYSTEMS FAILED ON THE 2004 CHRYSLER PACIFICA AWD CAR. I WAS NOT INJURED, OTHER THAN A FEW SEAT BELT BRUISES, BUT THE CAR WAS TOTALED. *TR
Apr 14, 2009
ENGINE AND ENGINE COOLING,TIRES
1 complaint
TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE DRIVING 65 MPH, THE VEHICLE MADE A PUFFING NOISE. THE CONTACT DROVE UP THE ON RAMP AND THE VEHICLE BEGAN TO SMOKE. THE TIRES CAUGHT FIRES. SHE EXITED THE VEHICLE AND NOTICED FLAMES ON THE UNDERCARRIAGE OF THE VEHICLE. THE POLICE AND FIRE DEPARTMENT WERE NOTIFIED. THE VEHICLE WAS TOWED AND A POLICE REPORT WAS FILED. THE CURRENT MILEAGE WAS UNKNOWN AND THE FAILURE MILEAGE WAS 20,000.
Sep 02, 2008
STEERING,ENGINE AND ENGINE COOLING,STRUCTURE
1 complaint
2004 CHRYLSER PACIFICA ENGINE CRADLE RUSTED OUT, TIE ROD REPLACED ABOUT ONE YR AGO. DEALER WON'T COVER COST D/T WARRANTY EXPIRED. 53,000 MILES ON CAR. MAJOR SAFETY ISSUE D/T ENGINE/TRANS COULD FALL OUT WHILE DRIVING. INSTRUCTED ONLY TO DRIVE CAR IF NECESSARY. AVOID BUMPS! HAVE FOUND MULTIPLE C/O ON INTERNET ON SAME MATTER. I SHOULD NOT HAVE TO PAY FOR POOR QUALITY OF METAL USED ON FRAME WORK. *TR
Aug 28, 2008
SUSPENSION,FUEL SYSTEM, OTHER,EQUIPMENT
1 complaint
VEHICLE WAS MAKING A CLUNKING NOISE AT ACCELERATION, VEHICLE WAS ALSO MAKING NOISES THAT SOUNDED LIKE THE SHOCKS NEEDED TO BE REPLACED. DEALERSHIP TOLD ME THAT THE BOTH LOWER CONTROL ARMS WERE BROKEN AND NEEDED TO BE REPLACED ALONG WITH THE FRONT AND REAR MOTOR MOUNTS. AFTER THIS WAS DONE 2 DAYS LATER VEHICLE CHECK ENGINE LIGHT CAME ON DEALERSHIP HAS TOLD ME THAT THE EMISSION PUMP AND SOLENOID HAS FAILED - THE EMISSION PUMP WAS JUST REPLACED IN NOVEMBER 2007. FROM REVIEWING THE WEBSITE IT LOOKS LIKE CHRYLSER NEEDS TO TAKE RESPONSIBILITY FOR SERVICE. I HAVE ASKED THEM FOR ALL OF MY PARTS THAT THEY ARE REMOVING FROM MY VEHICLE SINCE I NO LONGER TRUST THE DEALERSHIP AND WILL BE LOOKING FOR AN OUTSIDE MECHANIC TO SERVICE MY CAR. MG *TR
May 24, 2008
STEERING,SUSPENSION,ELECTRICAL SYSTEM,VISIBILITY,SEAT BELTS,SEATS
1 complaint
TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE DRIVING 20 MPH, THE VEHICLE BEGAN TO SHAKE AND MADE A THUMPING SOUND. THE VEHICLE ALSO TENDS TO PULL TO THE RIGHT. THE VEHICLE WAS DIAGNOSED BY THE DEALER, BUT THE FAILURE CONTINUES. THE CURRENT MILEAGE WAS 51,200 AND FAILURE MILEAGE WAS 6,000. UPDATED 6/16/08 *CN THE LEFT REAR SEATBELT WOULD NOT RETRACT, THE OUTER TIE ROD ENDS, THE BLOWER MOTOR AND RESISTOR WERE REPLACED BECAUSE THE VEHICLE DIDN'T HAVE ANY HEAT, THE BATTERY WAS STALLING. THE HEATED SEAT WERE NOT WORKING. UPDATED 06/16/08*JB
Apr 22, 2008
AIR BAGS,SEAT BELTS
1 complaint
TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFIC. WHILE DRIVING APPROXIMATELY 70 MPH, THE WAS FORCED TO THE EDGE OF THE ROAD TO AVOID A VEHICLE AND CRASHED INTO AN EMBANKMENT. THE VEHICLE ROLLED OVER SIX TIMES. THE AIR BAGS FAILED TO DEPLOY. WITNESSES AT THE SCENE STATED THAT DURING THE THIRD ROLLOVER, A 9-YEAR OLD CHILD, LOCATED IN THE MIDDLE ROW ON THE DRIVER SIDE, WAS THROWN FROM THE VEHICLE AND DIED. THE CHILD WAS WEARING A SEATBELT AT THE TIME. ALL OF THE OTHER PASSENGERS SUSTAINED MINOR INJURIES. THE DRIVER AND THREE PASSENGERS WERE TRANSPORTED TO THE HOSPITAL. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A GARAGE AND LATER DETERMINED TO BE DESTROYED. THE MILEAGES WERE UNKNOWN. UPDATED 08/05/08
Mar 24, 2008
STEERING,AIR BAGS
1 complaint
VEHICLE WAS IN FATAL ACCIDENT . DRIVER COMPLAINED OF HEARING CLICKING NOISES DAYS BEFORE ACCIDENT. TOOK VEHICLE TO BE SERVICED AT THE PLACE WHERE VEHICLE WAS PURCHASED. THE VEHICLE CHECKED OUT FINE. DRIVER FELT STEERING WHEEL LOCK AND WAS UNABLE TO STEER WHILE DRIVING ON INTERSTATE HE SAYS COULD NOT STEER VEHICLE AT ALL VEHICLE UNCONTROLLABLY FLIPPED 6 TIMES . NO AIR BAGS DEPLOYED . *TR
Mar 22, 2008
SUSPENSION,ENGINE AND ENGINE COOLING
1 complaint
OIL PAN PLUG BECAME STRIPPED VERY EASILY RESULTING IN NEED FOR OIL PAN REPLACEMENT. MECHANICS REPORTED OIL PAN UNUSUALLY THIN WHERE PLUG SCREWS IN RESULTING IN EASY STRIP. TO EMPHASIZE THIS MUST BE A FREQUENT OCCURRENCE, I WAS INFORMED THAT MY CAR IS NOW ON A WAITING LIST OF AT LEAST A MONTH BEFORE ONE WOULD BE AVAILABLE. I WAS FURTHER NOTIFIED THAT 156 ARE BACK ORDERED AND 96 ADDITIONAL ARE IN THE PIPELINE FOR THIS PARTICULAR PAN FOR THIS ENGINE. IF I HAD THE OTHER ENGINE AVAILABLE FOR THIS CAR, THERE WOULD BE IMMEDIATE REPLACEMENT. I WAS FURTHER WARNED THAT THE CAR IS DANGEROUS TO DRIVE NOW BECAUSE THE PLUG COULD FALL OUT AT ANY TIME WITH A RESULTANT FIRE AND/OR SEIZING UP OF THE ENGINE FROM RAPID DRAINAGE OF OIL. *TR THE CONSUMER ALSO HEARD FRONT END NOISES. THE CONSUMER WAS INFORMED THE RIGHT SIDE LEVER BUSHING WAS DEFECTIVE. UPDATED 05/28/08
Mar 05, 2008
STRUCTURE,SEATS
1 complaint
POWER SEATS, DRIVER MEMORY, PEDAL HEIGHT ADJUSTMENT ALL FAILED SIMULTANEOUSLY AT ABOUT 58,000 MILES. MY WIFE IS ABOUT A FOOT SHORTER THAN ME, AND CANNOT, THEREFORE, DRIVE THE CAR ANYMORE. I CONTACTED CHRYSLER, AND THEY WERE NO HELP. *TR
Jan 13, 2008
STEERING,SERVICE BRAKES, HYDRAULIC,POWER TRAIN
1 complaint
WHEN DRIVING AT HIGHWAY SPEEDS OR SLOWER, WHEN SLOWING DOWN CAR WOULD SHAKE BAD,TOOK TO DEALER, SAID BAD TIRES. REPLACED TIRES KEEP DOING IT, BACK TO DEALER 3 WEEKS LATER LEFT TIRE ROD WAS BAD. DEALER REPLACED BRAKES, ROTORS AT 25,000 MILES, WE NOW HAVE 53,000 WHEN ROD GOES OUT. HELP ALSO TRANSMISSION PROBLEMS RESULTING IN LOOSE BOLTS IN FRONT AXLES LOUD CLUNK BACK AGAIN. *JB
Feb 27, 2007
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM
1 complaint
TL* - THE CONTACT HAS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE CLOCK DISPLAY TURNS OFF, THE GAS GAUGE NEEDLE FLOATS UP AND DOWN, AND ELECTRICAL EQUIPMENT WOULD GO DIM. THE CONTACT STATED THAT THE GAS GAUGE REGISTERS THE FUEL AS LOW WHEN THE GAS TANK IS ALMOST FULL AND THAT A REAR INTERIOR LIGHT GOES ON. ALSO, THE DVD PLAYER SWITCHES SONGS AS IF IT WERE SEARCHING FOR RADIO STATIONS. THE CHILD SAFETY LOCKS FOR HER WINDOWS ONLY WORK OCCASIONALLY. THE HEATER DOESN'T ALWAYS TURN ON, BUT WHEN IT DOES IT CANNOT BE ADJUSTED UNLESS THE POWER TO THE VEHICLE IS TURNED OFF. THE CONTACT STATED THAT THE VEHICLE STALLED TWICE WHILE SHE WAS DRIVING 55 MPH WITH AN ODOMETER READING OF 58000 MILES. DURING ONE OF THE STALLING INCIDENTS SHE WAS TRYING TO CHANGE LANES, BUT THE CAR WOULD NOT ACCELERATE, SO SHE PULLED OVER ONTO THE MEDIAN WHERE THE CAR TURNED OFF. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND RESUME DRIVING. *NM
Jan 16, 2007
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
1 complaint
THE CONTACT STATES THAT BATTERYWAS LEAKING ACID. WHEN THIS HAPPENS IT DISABLED THE CRUISE CONTROL. *AK
Jan 03, 2007
SUSPENSION,ENGINE AND ENGINE COOLING,TIRES
1 complaint
I AM ONLY THE SECOND OWNER MY 2004 PACIFICA FOR THREE MONTHS AND HAVE NEVER OWNED A VEHICLE WITH THIS MANY PROBLEMS. I ONLY DROVE IT TWO WEEKS WHEN I STARTED HEARING A TERRIBLE RATTLING NOISE AROUND THE FRONT RIGHT TIRE. I HAD MY LOCAL CHRYSLER DEALERSHIP LOOK AT THE CAR. THEY SAID I NEED TO REPLACE THE ROTORS AND SWAY LINKS. WE REPLACED THOSE HOWEVER THE PROBLEMS WAS NOT FIXED. I TOOK IT BACK AT WHICH NOW IT'S POURING OIL OUT FROM UNDER IT. THEY ATTEMPTED TO FIX IT HOWEVER THEY DO NOT. I TOOK IT BACK A THIRD TIME THEY FINALLY FIXED THE OIL LEAK BUT THE RATTLING AND POPPING IN THE FRONT SUSPENSION IS STILL THERE. I HAVE SINCE TAKEN IT TO AN INDEPENDENT MECHANIC WHO ASSISTED THAT THE TOP AND BOTTOM MOTOR MOUNTS WERE COMPLETELY BROKEN. I REPLACED THOSE AND THEY SEEM TO THINK THE POPPING IS POSSIBLY THE CONTROL ARM OR BUSHINGS. ONLY TWO DAYS AGO THE AIR PRESSURE SENSOR IN THE LEFT FRONT WHEEL BROKE AND I HAVE AN ENGINE LIGHT ON. THE ENGINE LIGHT READER STATED THE CAR HAD AN EMISSION SYSTEM LEAK. I CAN NOT BELIEVE A CAR THIS NEW COULD HAVE ALL THESE PROBLEMS. I AM VERY UNSATISFIED WITH THIS AUTOMOBILE. I AM IN SHOCK. CHRYSLER SHOULD MAKE THIS RIGHT. *JB
Oct 30, 2006
LATCHES/LOCKS/LINKAGES
1 complaint
VEHICLE DOOR LOCKS ACT ERRATICALLY. THE DOORS LOCK REPEATEDLY WHILE THE VEHICLE IS MOVING PAST THE 15 MPH MARK, ALSO, WHEN PARKED WITH OR WITHOUT THE KEYS IN THE IGNITION AND WITH OR WITHOUT THE ENGINE RUNNING. DEALER INSTALLED NEW DOOR MODULES BUT PROBLEM STILL PERSISTS. *NM
Oct 10, 2006
SERVICE BRAKES, HYDRAULIC,FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,STRUCTURE
1 complaint
I HAVE A 2004 CHRYSLER PACIFICA AWD, CURRENTLY HAS 50,000 MILES. WE HAVE HAD PROBLEMS SINCE WE DROVE IT OFF THE LOT. TIME AFTER TIME WE WERE TOLD THERE WERE NO CODES SIGNIFYING ANY PROBLEMS, AND THEY COULD NEVER DUPLICATE THE NOISES WE WERE EXPERIENCING. CLIMATE CONTROL SCREEN WENT OUT, THIS WAS REPLACED. MESSAGE DISPLAY WENT OUT, UNABLE TO SEE SAFETY WARNINGS, COMPASS, MENU DISPLAY STALLING WHEN TURNING AT SLOW SPEEDS POPPING AND CLUNKING NOISES WHEN TURNING SLOWLY LOAD CLANGING NOISE WHEN SHIFTING FROM PARK TO REVERSE, SOUNDS LIKE WE RAN OVER A LARGE METAL OBJECT. LEAKS ON DRIVER SIDE WHEN RAINING WARPED ROTORS AT 35,000 MILES FUEL GAUGE NEEDLE WILL PLUNGE FROM F TO E WHEN THERE IS A LEAST HALF TANK OF GAS. I HAVE TAKEN THE CAR IN ON NUMEROUS OCCASIONS, THEY CAN NEVER DUPLICATE THE PROBLEM NOISES TO DIAGNOSE OR FIX. *NM
May 18, 2006
SEAT BELTS
1 complaint
DURING MIDTOWN DRIVING, WITH MY 9 YEAR OLD SON SEAT BELTED INTO THE REAR (MIDDLE) SEAT BEHIND THE DRIVER, UPPER SEAT BELT BRACKET AND BOLT FELL OUT OF ITS LOCATION IN THE DOOR POST. *JB
Oct 13, 2005
VISIBILITY,STRUCTURE
1 complaint
DT: THE CONSUMER STATED THAT THE 2004 CHRYSLER PACIFICA HAS A VISIBILITY PROBLEM ON THE WINDSHIELD. THE STRUCTURE IS SO THICK THAT THE CONSUMER HAS A PROBLEM SEEING ON EITHER SIDE OF THE WINDSHIELD. THE CONSUMER STATES THAT HAS HAD TWO CRASHES BECAUSE HE COULD NOT SEE THROUGH THE WINDSHIELD. THE CONSUMER SAYS THAT WHEN MAKING A TURN VISION IS BEING BLOCKED BY THE POST BETWEEN THE WIN SHIELD AND THE SIDE WINDOW. ALSO, THE CONSUMER INSISTS THAT VISION IS BLOCKED BY THE SIDE VIEW MIRRORS ON THE CAR. THE CONSUMER HAS TAKEN THE CAR BACK TO THE DEALERSHIP. THE CONSUMER WANTS TO TRADE THE CAR IN BECAUSE HE CAN NOT SEE VERY WELL. THE DEALER DOES NOT WANT TO DO ANY TRADING ON THE VEHICLE. THE CONSUMER HAS WRITTEN TO CHRYSLER SO THAT THEY WOULD REIMBURSE THE CONSUMER FOR EXPENSES ON HIS INSURANCE, AND TO TAKE THE CAR BACK. CHRYSLER HAS NOT RESPONDED TO THE LETTER. THERE WERE NO INJURIES. A POLICE REPORT WAS TAKEN ON THE SECOND ACCIDENT.*AK UPDATED (11/04/05) *SC
Oct 03, 2005
VISIBILITY,EQUIPMENT
1 complaint
THERE HAS BEEN NO ACCIDENT FOR ME BUT I AM SURE IF YOU SEARCH YOU CAN FIND THIS PROBLEM. THE WINDSHIELD WIPERS FREEZES UP WHEN THE WEATHER IS VERY COLD AND WET. THE DEFROSTER DOES NOTHING TO HELP KEEP THE WIPERS IN GOOD WORKING ORDER. *JB
Aug 27, 2005
ELECTRICAL SYSTEM,SEAT BELTS
1 complaint
2004 CHRYSLER PACIFICA DEVELOPED PROBLEMS WITH STALLING, DEAD BATTERY, REAR WINDOW INOPERATIVE, FAULTY FUEL GAUGE, DASHBOARD LIGHTS FLICKERING AND SECURITY SYSTEM INOPERATIVE.***NO ANSWER REQUIRED***. *MR THE SEAT BELT WAS INOPERATIVE. *JB
Aug 12, 2005
POWER TRAIN,VEHICLE SPEED CONTROL
1 complaint
DT: THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. SHE PURCHASED THE CAR IN MARCH OF 2005 . SHE HAD TO GO BACK TO THE DEALER EVERY WEEKEND SINCE PURCHASING THE VEHICLE EXCEPT FOR THE MONTH OF JUNE. THE VEHICLE WAS MAKING A CLANKING NOISE DUE TO TRANSFER CASE MALFUNCTIONING. TRANSFER CASE WAS REPLACED PREVIOUSLY IN APRIL, 2005, AND NEEDED TO BE REPLACED AGAIN. ALSO, VEHICLE SURGED WHILE DRIVING. . SHE FELT UNSAFE DRIVING VEHICLE. THE MANUFACTURER SAID THAT THE DEALER HAS TO TAKE CARE OF THE VEHICLE AND HAS TO GET A SERVICE REPRESENTATIVE TO INSPECT THE VEHICLE. THE CONTACT FELT THAT UNTIL SOMETHING WAS RESOLVED WITH THIS VEHICLE THERE WILL BE A FATALITY . THE VEHICLE WAS TAKEN TO THE DEALER FOR 17 TIMES FOR VARIOUS PROBLEMS.*AK
Aug 11, 2005
POWER TRAIN,EQUIPMENT
1 complaint
LEASED PACIFICA 7-2004. BY 11-2004 9000 MILES STARTED MAKEING LOUD POPPING SOUNDS FROM FRONT END. DEALER TRYED TO CONCEL PROBLEM WITH PTO UNIT THAT THEY KNEW WAS FAULTY, AFTER TAKING CAR HOME, ON A WE HAD TO ORDER NEW PART THEY LET ME DRIVE THIS CAR WITH NO REPAIRS MADE AT THAT TIME. 2 WEEKS LATER WE CONTACTED THE SERVICE DIRECTOR AND HE REVELED THE PROBLEM AND PART WAS REPLACED. NOW IN MAY 2005 IT IS MAKING LOUD THUMPS IN THE FRONT END WHEN DECELRATING AND ACELERATING CAR IS AT THE DEALERSHIP AT THIS TIME. ONE OTHER PROBLEM WAS WATER ON PASSENGER SIDE FLOOR THEY HAD NOT SEALED A TUBE PROPERLY AT TIME OF MANUFACTURE.
May 28, 2005
SERVICE BRAKES, HYDRAULIC,POWER TRAIN
1 complaint
DT: I WAS DRIVING ON FREEWAY AND SLOWED FOR OTHER TRAFFIC WHEN BRAKE PRESSURE APPLIED AND IT THEN BEGAN SHAKING AND STOPPED. UPON STOPPING IT REVVED THEN GEARED DOWN. TOOK TO DEALER, AND THEY MADE SOME ADJUSTMENTS TO THE TRANSMISSION, BUT SAID NOTHING WAS WRONG. THIS HAPPENED AGAIN. RETURNED TO DEALER, WHO THOUGHT THIS WAS A COMPUTER PROBLEM, WHEN TRIED TO REPAIR IT THEY FRIED THE COMPUTER SYSTEM IN CAR. THE CAR STILL HAS THIS PROBLEM. CONTACT FEELS THIS CAR IS NOT DRIVABLE DUE TO THIS SITUATION. ALSO, HAS A CLANKING SOUND. HAS TO BEEN TO DEALER FOR THIS, AND SAID IT WAS BRAKES, AND ADJUSTED THOSE BRAKES. YET THIS CAR STILL HAS PROBLEMS. *AK
May 10, 2005
STRUCTURE,SEATS,EQUIPMENT
1 complaint
AIR CONDITIONER MAKES HISSING SOUND EVERY FEW SECONDS. DOOR SEALS WERE NOT FITTED PROPERLY, LET WATER LEAK INTO CAR. SEAT MODULE FAILED AFTER ONLY A COUPLE OF WEEKS.*AK
May 02, 2005
FUEL SYSTEM, OTHER,POWER TRAIN,ELECTRICAL SYSTEM,EXTERIOR LIGHTING,LATCHES/LOCKS/LINKAGES
1 complaint
I PURCHASED THE CAR FROM CARMAX 08/03, WITH 500 MILES ON IT. AT THE END OF 09/04, WITH 2200 MILES, I BEGAN TO HAVE PROBLEMS WITH THE FUEL LIGHT. I TOOK IT IN FOR SERVICE FOR THE FUEL LIGHT ON 10/6, 10/11, 12/18, AND 12/27/04. EACH TIME SERVICE SAID IT WAS DUE TO A GAS CAP NOT BEING TIGHTEND, AND OR GAS WAS BEING TOPPED OFF. THEY DIDN'T TELL ME THEY REPLACED A C34 FUEL LINE CLIP ON 12/18, AND ON 12/27 THEY REPLACED THE EGR SYSTEM. I CONTINUED TO HAVE THE SAME PROBLEMS 1/11 AND 1/17/05. ON 1/17/05 THEY REPLACED A DETECTOR FOR GENERAL EVAP SYSTEM FAILURE/REPLACE NVLD PUMP. 1/25/05, SERVICE AGAIN FOR THE HEADLAMPS NOT WORKING, THEY FOUND NO PROBLEM. I WAS NOT TOLD THEY DID A RECALL ON 10/06/04 ON THE AUTO TRANSMISSION POWERTRAIN CONTROLE MODULE. I FOUND OUT, VIA THE INTERNET THERE WAS A RECALL ON THE HEADLAMPS, AND THEY COULD GO OUT ANYTIME. I RECEIVED ANOTHER RECALL IN THE MAIL ON THE SEAT CONTROL MODULE AND DRIVERS DOOR HANDLE, SO I TOOK THE CAR IN FOR BOTH RECALLS 03/31/05. I GOT HOME THAT EVENING, AND NOW I CAN'T GET INTO THE CAR THROUGH THE DRIVER'S SIDE! THIS WHOLE CAR IS A LEMON AND SHOULD BE RECALLED! *AK
Apr 01, 2005
SUSPENSION,ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,POWER TRAIN,LATCHES/LOCKS/LINKAGES,SEATS
1 complaint
AFTER HAVING MY PACIFICA FOR 1.5 YEARS AND EXPERIENCING 19 PROBLEMS (54 DAYS IN THE SHOP!); 2-3 OF WHICH ARE RECURRING (I.E. THE ENGINE LIGHT COMING ON), EVEN THE SERVICE DEPARTMENT AT MY DEALERSHIP STATED THAT THEY WOULD STAND BEHIND MY EFFORTS TO GET A VEHICLE REPLACEMENT! WE ARE COMPLETELY HAPPY WITH THE DEALERSHIP'S SERVICE AS THEY HAVE STOOD BEHIND THIS "LEMON" BETTER THAN THE MANUFACTURER APPEARS TO BE ABLE TO. AFTER TALKING WITH THE CHRYSLER REPRESENTATIVE, MR. CRAIG KISHNER, I WAS INFORMED THAT THE "BEST" CHRYSLER COULD DO WAS TO REFUND MY EXTENDED WARRANTY PRICE. I PUSHED BACK AND MY BOYFRIEND ALSO CALLED TO ANNOUNCE OUR DISMAY AT THE MANNER IN WHICH WE ARE BEING TREATED AFTER BEING TREMENDOUSLY PATIENT FOR 1.5 YEARS TO SEE IF THIS "LEMON" COULD BE REPAIRED TO A REASONABLE LEVEL OF USABILITY. MR KISHNER THEN CAME BACK WITH THE ANSWER THAT CHRYSLER WOULD ONLY "STEP UP" FOR THE PREVIOUSLY LAUGHABLE ANSWER. WE HAD HOPED FOR A LAUDABLE ANSWER. I FIND IT DIFFICULT TO BELIEVE THAT A MANUFACTURER, WITH THE QUESTIONABLE TRACK RECORD OF CHRYSLER, WOULD WANT TO CREATE MORE ADVERSE PUBLICITY THAN THEY ALREADY HAVE CHALKED UP OVER THE COURSE OF THEIR EXISTENCE. NONETHELESS, WE WILL PURSUE THIS THROUGH THE COURTS AND UNDOUBTEDLY TELL ALL OF OUR FRIENDS AND BUSINESS COLLEAUGES OF THIS HORRIFIC EXPERIENCE. *AK
Mar 17, 2005
FUEL SYSTEM, OTHER,POWER TRAIN
1 complaint
THE TRANSMISSION WAS MAKING A CLANKING NOISE. THE CONSUMER TOOK THE VEHICLE TO THE DEALER, AND HAD THE TRANSFER CASE REPLACED ON TWO OCCASIONS, YET THE PROBLEM RECURRED. THE CONSUMER LATER CONTACTED THE MANUFACTURER, WHO WAS UNWILLING TO DO ANYTHING ABOUT THE PROBLEM. *AK THE NOISE WAS HEARD WHEN SHIFTING IN AND OUT OF PARK, DRIVE AND REVERSE, THE VEHICLE LEAKED A BROWNISH COLOR FLUID AND THE FUEL GAUGE WOULD GO IN AND OUT. *SC
Nov 10, 2004
ELECTRICAL SYSTEM,TIRES,SEATS,UNKNOWN OR OTHER
1 complaint
MY PACIFICA HAS HAD POWER MEMORY SEATS REPAIRED 5 TIMES. MY AIR COMPRESSOR REPAIRED X2. A "DAMPENER" PLACED TO TRY AND MINIMIZE THE NOISE FROM THE A/C. THE DASH ELECTRONIC MODULE REPLACED X1. THE WHEEL PLASTIC COVERING JUST CAME OFF WHILE DRIVING. MY TIRE PRESSURE SENSORS HAVE HAD TO BE RESET X2. THE EXHAUST MADE A RATTLING NOISE THAT HAD TO BE REPAIRED. THE RIGHT FRONT BUMPER HAD TO BE TIGHTEN AS EXCESSIVE WIND NOISE WAS HEARD BY SERVICE DEALER. IT STILL MAKES AN AUDIBLE CLICKING, KNOCKING TYPE NOISE ON ACCELERATION THAT THEY CLAIM TO BE UNABLE TO DUPLICATE. IT HAS A LOUD POP ON SHARP RIGHT TURNS. AND THE A/C STILL CYCLE ABRUBTLY AND LOUDLY APPROX EVERY 30-45 SECONDS. I HAVE HAD THE CAR SINCE AUG 2003 AND CHRYSLER REFUSES TO ACCEPT RESPONSIBLITY AND ALLOW ME ANOTHER VEHICLE WITHOUT OBTAINING A LAWYER. I CLEARLY EXCEEDS THE MINIMUM CRITERIA FOR THE LEMON LAW. THIS VEHICLE HAS BEEN A HUGE INCONVENIENCE TO MY FAMILY AND I. CHRYSLER STATES THERE IS NOTHING TO BE REPAIRED ON MY VEHICLE AND WILL NOT HELP ME IN ANY WAY. I LOVE THE VEHICLE WHEN IT IS PROBLEM FREE WICH IS RARE AND I JUST WANT THEM TO STEP UP TO THE PLATE AND STOP GIVING ME THE RUN AROUND. IT HAS BEEN REPAIRED WAY TO MANY TIMES ALREADY.*AK
Jun 29, 2004
PARKING BRAKE
1 complaint
WHILE THE VEHICLE WAS PARKED ON A LEVEL SURFACE IT BEGAN TO ROLL BACKWARDS WITHOUT WARNING. NO COLLISION REPORTED. *AK *JB
Apr 29, 2004
ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
1 complaint
THE POWER WINDOWS, LOCKS, MIRRORS, KEYLESS REMOTE ENTRY AND POWER SEATS ALL STOPPED WORKING AT THE SAME TIME. THE TRUNK ALSO WOULD NOT UNLOCK TO OPEN. WE HAVE OWNED THE CAR FOR THREE DAYS.*AK
Feb 18, 2004
Frequently Asked Questions
How many problems does the 2004 CHRYSLER Pacifica have?
The 2004 CHRYSLER Pacifica currently has 896 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2004 CHRYSLER Pacifica?
The most common problems reported for the 2004 CHRYSLER Pacifica are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2004 CHRYSLER Pacifica problem data come from?
All problem and complaint data for the 2004 CHRYSLER Pacifica comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
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