How many problems does the 2024 CHRYSLER Pacifica have?

The 2024 CHRYSLER Pacifica currently has 21 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2024 CHRYSLER Pacifica?

The most common problems reported for the 2024 CHRYSLER Pacifica are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2024 CHRYSLER Pacifica problem data come from?

All problem and complaint data for the 2024 CHRYSLER Pacifica comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

2024 CHRYSLER Pacifica Problems

AIR BAGS

3 complaints

The contact owns a 2024 Chrysler Pacifica. The contact received notification of NHTSA Campaign Number: 25V302000 (AIR BAGS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

Dec 17, 2025

The contact owns a 2024 Chrysler Pacifica. The contact received notification of NHTSA Campaign Number: 25V302000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.

Oct 29, 2025

The contact owns a 2024 Chrysler Pacifica. The contact received notification of NHTSA Campaign Number: 25V302000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Jul 21, 2025

STEERING

2 complaints

We purchased our 2024 Pacifica Pinnacle AWD new in July of 2024. The vehicle currently has 9,600 miles on it, and the issue has been present since it was new. We have experienced continuous issues while driving the vehicle at highway speeds, with the steering exhibiting a gap in responsiveness. The steering acts like there is a dead zone between 11 and 1 o'clock when turning the wheel, where nothing happens. Once the vehicle finally reacts to the driver's inputs, it causes the car to jerk from side to side. It is bad enough that it causes my entire family to become carsick during even short trips. Still, my primary concern is that the steering is not responsive, and if the issue worsens or changes, it could lead to a loss of control over the vehicle. In addition, the jerking caused by this may cause loss of control when traveling in inclement weather or icy conditions. We took the vehicle in for diagnosis, assuming an alignment issue, but the dealership verified the alignment was within the manufacturer's requirements. In addition, the dealership told us, "This is just how the Pacifica drives. All of them have this issue with the steering". Today, I came across an investigation into a similar issue with older model Pacificas, and I believe this is not only the same issue but also warrants investigation of all model year Pacificas. There were multiple comments within the forum post of owners experiencing this issue in newer vehicles than the current investigation. Please consider expanding your investigation to all model years. Thank you.

Sep 11, 2025

We purchased our 2024 Pacifica Pinnacle AWD new in July of 2024. The vehicle currently has 9,600 miles on it, and the issue has been present since it was new. We have experienced continuous issues while driving the vehicle at highway speeds, with the steering exhibiting a gap in responsiveness. The steering acts like there is a dead zone between 11 and 1 o'clock when turning the wheel, where nothing happens. Once the vehicle finally reacts to the driver's inputs, it causes the car to jerk from side to side. It is bad enough that it causes my entire family to become carsick during even short trips. Still, my primary concern is that the steering is not responsive, and if the issue worsens or changes, it could lead to a loss of control over the vehicle. In addition, the jerking caused by this may cause loss of control when traveling in inclement weather or icy conditions. We took the vehicle in for diagnosis, assuming an alignment issue, but the dealership verified the alignment was within the manufacturer's requirements. In addition, the dealership told us, "This is just how the Pacifica drives. All of them have this issue with the steering". Today, I came across an investigation into a similar issue with older model Pacificas, and I believe this is not only the same issue but also warrants investigation of all model year Pacificas. There were multiple comments within the forum post of owners experiencing this issue in newer vehicles than the current investigation. Please consider expanding your investigation to all model years. Thank you.

Sep 11, 2025

POWER TRAIN

2 complaints

Vehicle loses power and goes into limp mode. This has happened three times same fault code. The last two times we were going 80 on the expressway. Very dangerous luckily we haven't caused a accident. The manufacturer hasn't fixed the problem. Even though we keep taking it to the dealer. They clear the code and try to recreate the problem with no success. Tell us there is nothing they can do. There are recalls snd repairs for previous years of this vehicle with the same issue. They haven't solved the problem in the 2024s. The car was bought new in November 2024 and has 18,000 miles. It is unreliable and unsafe. See attached photos showing he dash and warning.

Aug 28, 2025

9-SPEED TRANSMISSION:ZF9 HP-9, considered an "improved" transmission as compared to the previous 6-speed versions, prior to 2017. According to more than one FCA class action lawsuit, Fiat Chrysler knew the transmission had problems that could make FCA vehicles unsafe to drive. Problems: Lurching away from a stop, either when shifting into Drive or Reverse, then often accelerating into traffic, or into a crowded parking lot, or in an after-school setting, with children around. Rough shifting into Reverse or Drive from Park. Delayed shifting into Reverse or Drive, from Park. Intermittent "sounds" such as clunking or low-level grinding when attempting to shift from one gear to another. Refusal to downshift once a speed of 35-45 mph is reached, creating "gear-hunting", during which time the vehicle begins to accelerate, then decelerate, then accelerate again, often forcing abrupt, potentially-dangerous braking. Refusal to downshift allows the vehicle to continue unabated in gears 2-3, then 3-4. Intermittent refusal to upshift or downshift when engaging gears 6-9. At speeds between 50-70 mph, the vehicle will independently begin to slowly downshift, for no apparent reason, requiring a soft braking action, first, then sometimes followed by pulling over, coming to a complete stop, waiting then resuming. then getting back to speed. On one occasion, the transmission "slipped" into neutral at approximately 70 mph, causing the driver to pull off onto a major interstate's shoulder, shutting the engine off, then allowing the transmission to "cool" for several minutes, before starting the vehicle and continuing. This can be very dangerous if the transmission completely fails at 2 AM in the morning in a somewhat "dicey" area, anywhere, on any highway. All of the above complaints and transmission dysfunction/defects are sudden/acute and intermittent creating a sense of unnecessary anxiety and frustration when driving. As aresult, the owner has begun not allowing other drivers

Jul 24, 2025

ENGINE

1 complaint

I was driving the vehicle as normal when all of a sudden a message appeared and the engine shut down. The message was "Stop Safely Vehicle Will Shut Off Soon". It brought my speed down to 10 mph and I had to pull off the side of the road. This is now the 3rd time it has happened. We have brought it into the dealership previously and both times they said that they were not able to find the issue and since the message went away, we could proceed with driving the vehicle as normal. I have 3 little kids and we often drive on the highway and I no longer feel safe in my car. I know there is an open investigation for model years 2017-2023, but unfortunately ours is a 2024 so is not in that investigation.

Dec 15, 2025

WHEELS

1 complaint

The contact owns a 2024 Chrysler Pacifica. The contact stated that while attempting to make a left or right turn, there was an abnormal sound coming from the front driver’s side wheel. The contact stated that while attempting to depress the brake pedal, the vehicle made the same sound. A dealer was contacted. The vehicle was taken to the dealer, where it was diagnosed and determined that the wheel hub was loose and needed to be replaced. The wheel hub was replaced, and the vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 15,000.

Dec 08, 2025

AIR BAGS,SEAT BELTS

1 complaint

The vehicle was sold with a “minor accident” reported, but the condition suggests the damage may have been more significant. After purchase, I discovered the rear seatbelt did not work and required interior panels to be removed and replaced. A non-working seatbelt points to possible prior impact or structural damage affecting the restraint system. The vehicle also has an active safety recall for the side curtain airbags. The combination of a recall and a failed seatbelt raises concern that the vehicle may have been in a more severe collision than reported or repaired incorrectly. A failed seatbelt is a major safety hazard and should not be present at sale. The defect was confirmed by the dealer’s service department, and the vehicle has been in their possession since November 10, 2025. No warning lights appeared; the issue was found only when trying to use the seatbelt.

Nov 19, 2025

ELECTRICAL SYSTEM

1 complaint

When I tried to start my Pacifica I got a clicking sound like the battery was almost dead. I tried again and a very loud pop came from the area above the driver side around the top left windshield or possibly the air bag area. All the electric doors failed to operate. The car did not start. I snapped pictures of the instrument cluster. The motor LED came on, the "Auto Park Not Engaged" came on. The engine start button showed RUN. All 5 gear shifter LED were on "P R N D L". Both outside mirror blind spot indicators were on. I was trying to go to a doctor's appointment so I tried lifting the battery cable under the hood to reboot the computer. That worked and all returned to to normal. This malfunction has happened twice in the past month. The second one happened 11/4/2025. Photographed images are available upon request.

Nov 06, 2025

UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE

1 complaint

CRASH INFO - 12:50 am, 2024. 2024 Chrysler Pacifica Touring L Components failed: Airbags non-deployed; Steering Control Module; TCS System; Fwd Collision Avoidance & Lane Departure; + Not avail to inspect. Car sold at auction. Obtained Black Box & OBD info. Car owned by EAN Holdings, LLC. - Enterprise RAC. Problem not reproduced, car not drivable after crash. Did not notice any warning lamps, too busy trying to keep car on road. My wife was heading home after some late-night shopping when crash occurred on 2-lane dry & clean asphalt country road. Weather was a cool and clear moonlit night. Posted speed limit 45mph. With her headlights on she could see very well far up ahead & knew her surroundings, where the roadside became grass on the left, & a drainage ditch to the right side. She chose out of caution to drive near the center line in the roadway to give ample distance between the passenger side of the car and the soft shoulder to the right. Approx. 150 ft before she approached the turn to the left, she felt a sudden & very intense TUG from the right rear wheel. This caused the car to jerk out of control, shoving its back end to the right. It was impossible to correct the vehicle's course & what the car decided to do on its own accord. The car then proceeded to yank the steering wheel hard to the right (while she fought to keep the car turning left), and it forced her off the right shoulder of the paved road, across a 3-foot soft shoulder on the passenger side of her car. The car continued traveling off the road and over a gravel and corrugated drainpipe, landing her in a deep 5-6' irrigation ditch, and abruptly stopped on an uphill slant, making contact with a small sapling tree/weeds. The ride was so violent from all the jarring & bouncing that everything inside the car was flying around like in a front-loading washing machine. She had to exit via the back pass side door. Airbags did not deploy & car required towing. By the Grace of God, she did not die!

Oct 12, 2025

Crash: 1

POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

1 complaint

I would like to bring up a serious safety issue with this vehicle (2024 Chrysler Pacifica Select PHEV) WITH 6997 miles on the odometer. As I was driving, at approximately 11:15AM, I received a message on the dashboard that read, “Stop Safely!! Vehicle will shut off in < 2 minutes”. For my own safety as well as other drivers on the road, I tried maneuvering the vehicle to the side of the road, however the vehicle shut off within 15-30 seconds. The vehicle did not move at all. The serious safety concern I have is “What if the vehicle had stopped running on the major highways full of traffic”? Please note, this is also a well-known issue starting from the 2021 Chrysler Pacifica models. Additionally, a similar incident occurred to another similar make model in Sept. 2024 with VIN # [XXX] . It seemed like, when I received the message, the vehicle's computer system interlocks fuel supply and chokes up the brakes to the wheels so the vehicle is completed locked up in one position and it does not do rolling stop to safely pull over to the side of the road. This is very dangerous because if a semi-truck with 80,000 lbs. load is coming behind you, you will NOT be able to move your vehicle to the side. This can potentially kill all the occupants in the vehicle. This vehicle has been towed to the dealer to troubleshoot/resolve the issue. Thank you so much in advance for looking into this issue urgently. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Aug 28, 2025

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE

1 complaint

The vehicle, without warning, flashed the message “Stop Safely, Vehicle Will Shut Off Soon” and suddenly went totally unresponsive. It had shut down within 60 seconds. This was on day 4 of ownership and less than 1000 miles on the vehicle. We were unable to restart, shift, or get the vehicle to respond in any way. Upon reading further, this is the exact issue that over 67,000 of these models were recalled for in years 2017-2023 with transmission replacement as the required repair.

Apr 26, 2025

ELECTRICAL SYSTEM,ENGINE

1 complaint

1st time: I was exiting my driveway and dash presented with no torque and a picture of a turtle came up saying power issues. Running on hybrid engine at this time. Pushed down on gas and no power. I turned van off waited a few minutes, restarted, gas engine came on along with the engine light on dashboard. I was able to return van to the garage. Came in and called the dealership. Took car to dealership next day and they plugged it into the computer to check. They returned the van to me saying they gave it a reset and said I should be OK to go. I was leaving on vacation in a couple of days and gave me the OK to drive. Drove to SC from Ohio and all went well until the third day is when it happened once again...... 2nd time while in SC: Dash board gave warning, stop safely vehicle will shut off soon....engine shut down as I was turning left in traffic. Van was running on the batteries hybrid system with 26% left of charge. I took the van to a dealership to make sure it would be safe for us to drive home. They too plugged it into a computer and information came up about the battery. The tech told me it would be OK to drive home. They did not reset as they told me to take it to my home dealership to have them document the issue. Made it home safely, thank goodness. Dealership had the car for a week. They were told by Chrysler to open a case for the battery issues before they would OK ordering a new battery. They had my car for a week and Chrysler told them to reset and give the van back to me and have me drive the vehicle to see if it would happen again. My dealership shared with them it had happened twice but Chrysler refused to allow them to order a new battery and repeated to give the vehicle back to the owner after a reset and have the owner drive and see if it happens again. My feeling is Chrysler has no regard for my or my families safety. I did have the same experience with another hybrid Chrysler van I rented going 70 MPH on PA turnpike.

Apr 25, 2025

POWER TRAIN,STRUCTURE

1 complaint

The vehicle was purchased on 1/8/2025. On 1/13/2025, the vehicle had to be towed to the dealer because the transmission wouldn't shift to park. Dealer performed a software update to correct the issue. On 1/21/2025, the vehicle had to be towed to a dealer because the transmission wouldn't shift to park. Dealer replaced the gear selector. On 1/27/2025, the vehicle had to be towed to the dealer because it wouldn't shift to park. Dealer stated the battery failed. On 3/13/2025, the vehicle was taken to a dealer because the rear hatch opened on its own while driving and wouldn't close. Transmissions that won't shift to park present a serious roll away hazard that could injure or kill a person.

Mar 25, 2025

FORWARD COLLISION AVOIDANCE

1 complaint

The contact owns a 2024 Chrysler Pacifica. The contact stated while driving approximately 55 MPH, the braking system erroneously activated causing the vehicle to abruptly stop. The failure had occurred on several occasions while driving on the same highway. The contact stated that during the failure, the Forward Collision Avoidance: Adaptive Cruise Control was not activated. The vehicle was taken to the local dealer who was able to duplicate the failure, but the cause of the failure was not yet determined. The manufacturer was notified of the failure. The contact stated that the vehicle had been modified to accommodate a disabled driver and did not believe that the failure was related to the modification. The failure mileage was approximately 800.

Dec 13, 2024

VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

1 complaint

Adaptive cruise control slammed on brakes at least five times when nothing there in front or on the sides. First time I ended up with whiplash…now I hear it start to stop and I override system by speeding up. It also sometimes gets so close to car in front without braking so I have to manually brake. I’m concerned about being rear-ended if it slams on brakes for no reason. Five times there were no deer, people, etc.

Nov 13, 2024

POWER TRAIN,ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE

1 complaint

I had a warning telling me to Stop safely and that the vehicle will stop soon as well as the Start\Stop and Battery lights.

Sep 16, 2024

SEATS

1 complaint

We were rear ended on the highway, the driver seat broke a part came off and the back of the seat went back instead of staying upright. I’m not sure where the vehicle is after we released it to the insurance company on 09-11-24 The driver has back pain and the back of the seat didn’t stay where it should have. I’m not sure we haven’t talked to the dealership just a mechanic. The insurance company had an adjuster look at it and deemed it a total loss. No there was no warnings or any.

Sep 14, 2024

Crash: 1

Injuries: 2

SERVICE BRAKES

1 complaint

On a brand new vehicle with less than a few hundred miles, the electronic parking brake engaged and would not disengage until the battery was disconnected. This left an error code and the dealership replaced brake actuator. Then, the SafeHold feature started to randomly activate when vehicle started to move from a stop light or stop sign. An error message would display on the screen, the vehicle shifted itself into park and activated the parking brake. The message indicated the vehicle had to be turned off and restarted. After restarting, the parking brake would disengage and the transmission could be shifted back into drive. This happened in the middle of traffic. This did not leave any kind of computer error code and therefore the dealership was not able to address it. Separately, the parking brake would refuse to disengage after repeated attempts, again without an error code, and the dealership was not able to address it. The vehicle has currently been under inspection for over forty days in total, and over twenty days since the last incident. The "SafeHold" safety feature is an accident waiting to happen.

Aug 20, 2024

2024 CHRYSLER Pacifica Problems & Complaints

Complaints by Component

Frequently Asked Questions

How many problems does the 2024 CHRYSLER Pacifica have?

What are the most common problems with 2024 CHRYSLER Pacifica?

Where does this 2024 CHRYSLER Pacifica problem data come from?

Other Years - CHRYSLER Pacifica

Other CHRYSLER Models

Similar Brands