2000 DODGE Neon Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
381
Complaints Reported
Complaints by Component
SERVICE BRAKES, HYDRAULIC
53 complaints
THE DRIVER APPLIED THE BRAKES WHILE BACKING OUT OF THE GARAGE AND THE PEDAL WENT TO THE FLOOR. THE DRIVER DROVE TO THE DEALER. THE MECHANIC INFORMED THE DRIVER THAT THE BRAKE PADS NEEDED REPLACEMENT. PLEASE PROVIDE ADDITIONAL INFORMATION. *NM
Feb 25, 2005
WHILE TRAVELING AT ABOUT 40 MPH ALL OF A SUDDEN THE BRAKES LOCKED UP AND DID NOT OPERATE. VEHICLE SPINNED OUT THE ROAD BEFORE COMING TO A STOP. CONSUMER WILL CONTACT MANUFACTURER.*AK
Jan 04, 2005
FRONT DISC BRAKE CALIBER, PISTON IS MADE OF A COMPOSITE AND NOT METAL,COMPOSITE CRACKS AND LEAKS. THE PISTON TURNS TO MUSH AND THE BRAKE PAD BECOMES LOOSE. *JB THIS CAUSE THE VEHICLE TO PULSE WHEN APPLYING THE BRAKES. WAS BROUGHT BACK TO DEALER AND FINALLY REPLACED UNDER WARRANTY. TWO YEARS LATER THE SAME THING HAS HAPPENED, BUT THE VEHICLE IS NOT UNDER WARRANTY ANY MORE. 04/23/02 WAS THE FIRST TIME, 12/04/04 FOUND THE SAME PROBLEM AGAIN
Dec 12, 2004
WHILE DRIVING AT 45 MPH CONSUMER HEARD A LOUD NOISE COMING FROM THE REAR OF THE VEHICLE. TOOK VEHICLE TO AN INDEPENDENT REPAIR SHOP, AND MECHANIC REPLACED BOTH REAR BRAKES. *AK
Jul 06, 2004
MY 2000 DODGE NEON HAS HAD TWO BRAKE FAILURES. AT APPROX 30000 MILES, MY DRIVER REAR BRAKE ASSEMBLY FAILED. AT APPROX 33000 MILES, MY PASSENGER SIDE REAR BRAKE ASSEY HAS ALSO FAILED. IN THE FIRST INCIDENT THE DEALER REPAIRED WITHOUT EXPLAINING THE NATURE OF THE PROBLEM. I'LL FIND OUT ABOUT THIS ONE. IT GOES INTO THE SHOP ON THURSDAY, 12/04/03.*AK
Dec 02, 2003
+ 48 more complaints for this component
AIR BAGS
48 complaints
MY DAUGHTER WAS DRIVING DOWN THE HIGHWAY IN THE PASSING LANE. A WHITE SUV TRIED PASSING ANOTHER CAR THAT WAS TO HER RIGHT. THE SUV MISJUDGED AND HIT THE REAR RIGHT PANEL OF MY DAUGHTERS NEON SENDING HER INTO THE MEDIAN WHERE THERE ARE WIRE GUARD RAILS. SHE HIT THE GUARD RAIL ON THE DRIVERS FRONT LEFT DAMAGING THE BUMPER, FENDER, WHEEL, RIM STEERING RACK AND EVERYTHING ON THE LEFT FRONT OF THE CAR. THE AIR BAG DID NOT DEPLOY. THE STATE POLICE FILLED A POLICE REPORT WHICH STATES NO FAULT OF NEON DRIVER AND THE SUV TOOK OFF. *TR
May 05, 2012
MY DAUGHTER HIT ICE ON A BRIDGE GOING ABOUT 40 -45 MPH SPUN AND STRUCK THE GUARDRAIL HEAD ON AND WHILE SPINNING HIT GUARDRAIL WITH FRONTEND AT LEAST ONE OR MORE TIMES, THE AIRBAGS DID NOT DEPLOY. THE CAR WAS A TOTAL LOSS. THIS HAPPENED ON 2/20/2012. SHE HIT HER JAW ON THE STEERING WHEEL, LUCKILY THERE WAS NO BROKEN BONE JUST VERY SORE. THE OFFICER AT THE ACCIDENT STATED THAT WE SHOULD CONTACT A LAWYER ABOUT THIS. THE CAR BELONGED TO MY STEPMOTHER BEFORE MY DAUGHTER, AND SHE DID NOT RECEIVE ANY RECALL NOTICES ON THIS VEHICLE. *TR
Feb 26, 2012
TL* THE CONTACT OWNS A 2000 DODGE NEON. THE CONTACT STARTED THE VEHICLE AND THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE FAILURE PROGRESSED OVER A PERIOD OF TIME AND BECAME A PERMANENT ISSUE. IN ADDITION, THE HORN FAILED TO OPERATE DURING THE SAME TIME OF THE AIR BAG INDICATOR MALFUNCTION. THE VEHICLE WAS DIAGNOSED BY THE CONTACT WHO DETECTED THE CLOCK SPRING WAS FAULTY. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
Nov 07, 2011
DT*: THE CONTACT STATED WHILE DRIVING 35 MPH ON NEIGHBORHOOD ROADS THE VEHICLE CRASHED. THE AIR BAGS DID NOT DEPLOY AND THE CONTACT WAS INJURED. THE POLICE DEPARTMENT WAS PRESENT AT THE SCENE AND A POLICE REPORT WAS PROCESSED. THE FIRE DEPARTMENT WAS ALSO PRESENT ON THE SCENE BUT A FAMILY MEMBER EVACUATED THE CONTACT TO THE NEAREST HOSPITAL. THE SEAT BELT DID NOT RESTRAIN THE CONTACT. UPON THE IMPACT, THE CONTACT'S HEAD HIT THE STEERING WHEEL. THE VEHICLE HAS NOT BEEN TAKEN TO ANY DEALERSHIP.
Sep 08, 2006
DT*: THE CONTACT STATED WHILE DRIVING 40 MPH HITTING A PATCH OF ICE, THE VEHICLE FISH TAILED, HIT A TREE, FLIPPED ON IT'S TOP AND THE FRONTAL AIRBAGS DID NOT DEPLOY. THIS OCCURRED WITHOUT ANY PRIOR WARNING AND A POLICE REPORT WAS FILED AT THE SCENE. THE OCCUPANT WAS WEARING A SEAT BELT AND RECEIVED MINOR INJURIES. THE VEHICLE WAS TOWED TO A TOW YARD. THE DEALERSHIP AND MANUFACTURER WERE NOT ALERTED.
Feb 22, 2006
+ 43 more complaints for this component
ENGINE AND ENGINE COOLING
48 complaints
WHEN YOU DRIVE THE CAR ACTS LIKE IT HAS A BAD SPARK PLUG BUT WEN YOU CHECK ONE IS FULL OF OIL ITS SHUTS OFF WHEN IT DOES THAT AND IT TAKES A MINUTE TO START BACK UP. *TR
Mar 01, 2008
I BOUGHT THIS CAR NEW. I AM THE ONLY ONE WHO DRIVES IT AND I HAVE USED SYNTHETIC OIL THE ENTIRE TIME. I HAVE ALWAYS TAKEN CARE OF IT. I WAS ON THE OFF RAMP OF I-85 WHEN IT JUST STOPPED. IT WAS SMOKING AND THEN THE OIL LIGHT CAME ON. I GOT OUT OF THE CAR BECAUSE IT WAS IN A DANGEROUS PLACE ON THE OFF RAMP AND OIL WAS SPILLING OUT OF THE BOTTOM. WE HAD TO GET THE CAR TOWED. THE MECHANIC SAID THAT IT HAD TWO CRACKED HEADS. IF I HAD BEEN ON THE INTERSTATE WHEN THIS HAPPENED I WOULD HAVE BEEN SERIOUSLY INJURED OR KILLED. I AM EXTREMELY UPSET ABOUT THIS AND I HAVE CALLED CHRYSLER AND REGISTERED A COMPLAINT BECAUSE I HAVE FOUND OUT ABOUT ALL THE SERIOUS PROBLEMS WITH THE 2.7 LITER ENGINE. CHRYSLER SAYS THERE IS NOTHING WRONG WITH THIS ENGINE OR THEY WOULD HAVE ISSUED A RECALL. EVERY PARTS PERSON, MECHANIC, DEALERSHIP, ETC. THAT I HAVE TALKED TO HAVE MENTIONED THE PROBLEMS WITH THIS ENGINE. IT SEEMS AS IF EVERYONE KNOWS THERE IS A PROBLEM BUT CHRYSLER. THEY ASKED IF I HAD ALL THE RECORDS FROM EVERY TIME THAT I HAVE EVER HAD THE OIL CHANGED. THIS IS NOT SOMETHING I WOULD THINK ABOUT KEEPING. I DON'T THINK THEY WOULD HAVE DONE ANYTHING EVEN IF I HAD THE RECORDS. THEY JUST WANTED TO MAKE SURE I DIDN'T HAVE ANY PROOF. THIS IS GOING TO BE VERY COSTLY TO GET FIXED AND IF I PUT THE SAME KIND OF ENGINE IN, I AM LOOKING AT THE SAME PROBLEMS. IT SEEMS AT THIS POINT THAT I MAY HAVE TO JUST TRASH THE CAR AND LOSE WHATEVER WORTH IT HAD LEFT IN IT. I WILL NEVER BUY ANOTHER DODGE CAR BECAUSE CHRYSLER DOES NOT STAND BEHIND THEIR MISTAKES. SOMEBODY NEEDS TO INVESTIGATE THIS SITUATION IN DEPTH. A LOT OF INNOCENT PEOPLE ARE BEING PUT IN AN EXTREMELY DIFFICULT FINANCIAL POSITION BECAUSE OF CHRYSLER. PLEASE DO SOMETHING ABOUT THIS BEFORE SOMEONE GETS HURT REALLY BAD IN ONE OF THESE CARS. *TR
Aug 03, 2007
TL* THE CONTACT OWNS A 2000 DODGE NEON. WHILE HAVING THE TIRES REPLACED,THE MECHANIC DETERMINED THERE WAS A HEAD GASKET LEAK. THE DEALER'S SERVICE MANAGER INFORMED HER THAT SHE WOULD HAVE TO BE RESPONSIBLE FOR ANY REPAIRS. ALSO, THE CONTACT ALSO SPOKE TO THE MANUFACTURER. THE FAILURE MILEAGE WAS 59,150, AND THE CURRENT MILEAGE WAS 59,200.*AK
Feb 26, 2007
I WAS DRIVING DOWN THE 405 (8 LANE HIGHWAY IN LOS ANGELES) AND MY CHRYSLER INTREPID WITH 45,000 MILES ON IT BLEW UP! I HAD TO MERGE THROUGH 5 LANES OF TRAFFIC TO GET TO THE SHOULDER OF THE ROAD. I REALIZED I WASN'T IN A VERY GOOD NEIGHBORHOOD AND WHEN I WAS LOOKING FOR HELP I WAS APPROACHED BY WHAT APPEARED TO BE A GANG AND THEY TOOK ALL MY MONEY AND THREW ME TO THE GROUND. AFTER ALL OF THIS I FIND OUT THERE'S NOTHING I CAN DO BECAUSE THE ENGINE IS BLOWN TO OIL SLUDGE! I JUST PURCHASES THE CAR 2 MONTHS AGO AND IT ONLY HAS 45,000 MILES ON IT! PLUS I WAS ALMOST KILLED MERGING THROUGH TRAFFIC AND THEN BY A GANG! CHRYSLER IS ONLY GOING TO GET SOMEONE KILLED BY IGNORING THIS OBVIOUS PROBLEM. SOMETHING NEEDS TO BE DONE. *NM
Oct 19, 2006
HEAD GASKET BLOWN. LARGE OIL/FUEL LEAKS AND/OR CONTAMINATION THROUGHOUT ENGINE COMPARTMENT, INCLUDING CAPTURED IN MOTOR-MOUNT BAY ACTING AS A RESEVOIR DAM. *NM GOOGLE ALONE DEMONSTRATES SOME 111,000 REPORTED "NEON HEAD-GASKET" ITEMS WITH A MAJORITY PERCENTAGE SAMPLED SHOWING AS PROBLEMS WITH THE HEAD-GASKET! PLEASE HELP! NOT ONLY IS THIS AN EXPENSIVE ITEM ($450) TO REPLACE, BUT IT IS A CRITICAL SAFETY ISSUE!
Dec 02, 2005
+ 43 more complaints for this component
ELECTRICAL SYSTEM
24 complaints
I HAVE BEEN DRIVING MY CAR BACK AND FORTH FROM COLLEGE AND RUNNING ERRANDS AROUND TOWN. I HAVE A COMPLETELY STOCKED 2000 DODGE NEON ES. I USE THE HEADLIGHTS MOST OF THE TIME, EVEN DURING THE DAY, TO INCREASE VISIBILITY. ONE NIGHT, I WAS DRIVING THROUGH MY TOWN. I SMELLED SOMETHING BURNING BUT NOT THINKING ANYTHING OF IT SINCE I WAS NEAR A RURAL AREA THAT COULD HAVE CAMP FIRES LIT. THIS HAPPENED ABOUT 2 MONTHS AGO. THEN I NOTICED THAT MY HEADLIGHTS WERE NOT WORKING AS THEY USED TO. THE FOG LIGHTS WOULD TURN ON SOMETIMES AND OTHER TIMES NOT. I FIGURED THAT IT WAS JUST A SWITCH AND NOT A BIG DEAL SO I DID NOTHING TO FIX IT. THEN MY HIGH BEAMS STOPPED WORKING ABOUT 2 WEEKS AGO. I DID A BIT OF RESEARCH TO TRY TO DETERMINE THE PROBLEM. I STUMBLED UPON A WEBSITE AND READ ABOUT LOOKING AT THE MULTI-FUNCTION SWITCH. SEVERAL OTHER PEOPLE HAVE HAD THE SAME PROBLEM. I JUST GOT FINISHED CHECKING OUT MY CAR. THE WIRING HARNESS THAT CONNECTS TO THE MFS IS MELTED AS HAS EVIDENCE OF BURN MARKS. THE HEADLIGHTS CURRENTLY WORK BUT THE FOG LIGHTS AND HIGH BEAMS DO NOT. I HAVE TAKEN SEVERAL PICTURES OF THE MELTED HARNESS AND WILL SEND THEM TO WHOEVER I NEED TO. I HAVE READ UP ON REPLACING THE WIRING HARNESS BUT IT IS RATHER EXPENSIVE. ESPECIALLY IF IT WILL MELT AGAIN SOMETIME IN THE NEAR FUTURE. I BELIEVE THE PART NUMBER IS 5183442AA BASED ON SEVERAL SOURCES. I WILL BE REPLACING THIS PART PROBABLY ON MY OWN TO SAVE SOME MONEY, ESPECIALLY ON A PART I SHOULD NOT HAVE TO BE ORDERING IN THE FIRST PLACE. *JN
Aug 02, 2007
WIRES ON COMPRESSOR PLUG BROKE, COMPRESSOR WOULD NOT COME ON. CRIMPED WIRE BACK TOGETHER. *JB
Aug 28, 2005
I HAVE HAD THE SAME THING HAPPEN TO TWO DIFFERENT 2000 DODGE NEONS. MY HEADLIGHTS GO OUT AND THEN I HAVE SMOKING AROUND THE STEERING WHEEL. THE WIRING HARNESS TO THE HEADLIGHTS HAS BURNT UP. WHEN I WENT TO THE DEALER THEY SAID IT WAS NOT A RECALL AND MY VEHICLE IS NOT UNDER WARRANTY. IT WILL COST ABOUT 3000 TO REPLACE. *NM
Jan 13, 2005
WHILE DRIVING. THE VEHICLE COMPLETELY SHUTS DOWN. THE CONSUMER STATES THE BATTERY HAS BEEN CHANGED IN THE VEHICLE SEVEN TIMES. CONTINUOUSLY. CONSUMER HAS CONTACT THE DEALER. HOWEVER, THE PROBLEM STILL EXIST. PLEASE PROVIDE ANY FURTHER INFORMATION.
Dec 13, 2004
I OWNED A 2000 DODGE NEON. I LAST DROVE THE VEHICLE ON MAY 25, 2004 AND IT HAD BEEN PARKED OUTSIDE MY APARTMENT SINCE THAT TIME. ACCORDING TO THE POLICE REPORT, ON MAY 27, 2004 AT ABOUT 2:45AM MY CAR WHILE PARKED OUTSIDE MY APARTMENT CAUGHT ON FIRE. I WAS UNAWARE OF THIS AND WAS ASLEEP IN MY APARTMENT AT THAT TIME. ACCORDING TO THE POLICE AND FIRE DEPARTMENT, THE FIRE WAS CONFINED TO THE ENGINE COMPARTMENT AND HAD TO BE PUT OUT BY THE FIRE DEPARTMENT. ACCORDING TO THE INSURANCE FIRE INVESTIGATOR, THE HEAT FROM THE FIRE WAS SO INTENSE AND ENGINE AND FRONT END DAMAGE SO SEVERE THAT HE WAS UNABLE TO DETERMINE AN OFFICIAL CAUSE BUT SUSPECTED THE FIRE TO BE ELECTRICAL IN NATURE. OFFICIALLY ACCORDING TO MY INSURANCE, THE CAUSE IS UNKNOWN. MY INSURANCE DETERMINED MY VEHICLE TO BE A TOTAL LOSS. I HAVE NO REASON TO EXPECT ARSON OR THAT IT WAS DELIBERATELY SET FIRE. THE POLICE AND FIRE DEPARTMENTS ALSO DID NOT SUSPECT ARSON AND ARE NOT PURSUING FURTHER INVESTIGATION. THE CONSEQUENCE OF THIS FIRE WAS A BIG FINACIAL LOSS FOR ME(BASED ON MY ANNUAL INCOME) DUE TO THE INSURANCE REIMBURSING ONLY HALF THE ORIGINAL COST OF THE CAR. I ALSO AM THANKFUL THAT I WAS NOT OPERATING THE VEHICLE WHEN THIS HAPPENED WHICH COULD HAVE CAUSED ME SERIOUS INJURIES. I DID HAVE TWO PRIOR ACCIDENTS TO THE FRONT END OF THIS VEHICLE WITH ONE OF THE CRASHES REQUIRING THE ENGINE TO BE REMOVED AND PUT BACK IN. THIS CRASH, HOWEVER, TOOK PLACE OVER A YEAR AGO AND I HAD NO PROBLEMS WITH THE NEON UP UNTIL MAY 27, 2004. AS A RESULT, I DO NOT SUSPECT THE PRIOR REPAIRS TO BE THE CAUSE OF THIS FIRE. WITH THE RECENT RECALL OF THE CHRYSLAR PT CRUISER, I THOUGHT I SHOULD REPORT THIS NEON ENGINE FIRE TO PROTECT OTHER NEON OWNER'S SAFETY.
Jun 16, 2004
+ 19 more complaints for this component
STRUCTURE
21 complaints
I WAS DRIVING THROUGH A ENTER SECTION AND I HIT A SLIGHT BUMP AND IT BROKE MY SUB FRAME. WHEN I WENT TO LOOK AT IT THE WHOLE RIGHT SIDE OF THE SUB FRAME WAS RUSTED OUT. *TR
Jul 23, 2014
TL* THE CONTACT OWNS A 2000 DODGE NEON. THE CONTACT STATED THAT THE SUB FRAME BECAME RUSTED COMPLETELY. THE MIDDLE OF THE FRAME AND EACH WHEEL WHERE THE CONTROL ARM WAS LOCATED WAS ALSO RUSTED. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS TOLD THAT THERE WAS NO REPAIR AVAILABLE FOR THE VEHICLE BECAUSE IT WAS OVER THE 10 YEAR STATUTE OF LIMITATIONS. THE FAILURE AND THE CURRENT MILEAGE WAS 110,000. KMJ *TR
Apr 03, 2013
MY SON WAS DRIVING HIS 2000 DODGE NEON AND THE SUB FRAME BROKE AND I LOOK UNDER THE CAR THE HOLE FRAME WAS RUSTED OUT HE CAN NOT AFFORD TO FIX THE CAR WHERE GLAD THAT HE WAS NOT ON THE FREE WAY WHEN IT HAPPEN IS THERE A RECALL WHERE HE CAN GET THIS FIX I BEEN LOOKING AT NEONS AND THEY ALL SEE TO BE RUSTED OUT BY LOOKING AT THE BODY YOU WOULD THINK THE SUB FRAME WOULD NOT BE LIKE THAT. *TR
Feb 23, 2013
TURNED INTO PARKING LOT WHEN CAR SUDDENLY MADE HORRIBLE BANGING-TYPE NOISE AND SUDDENLY STOPPED. BLACK SMOKE POURED OUT OF FRONT OF CAR AND CAR WOULDN'T MOVE. WHEN MECHANIC EXAMINED VEHICLE, IT WAS DISCOVERED THE FRAME HAD RUSTED THROUGH AND BROKE. THE AXLE BROKE, CONTROL ARM DROPPED AND EVERYTHING INSIDE THE FRONT OF THE CAR (I.E. ENGINE, ETC.) CRASHED TO THE GROUND! MECHANIC SAID THIS WAS A COMMON PROBLEM IN THE 2000 NEON. IT WAS ADVISED, DUE TO THE AGE OF THE CAR, THAT IT WAS NOT WORTH FIXING. *TR
Jun 28, 2011
THE FRAME, FRONT CROSS MEMBER, RUSTED AND FAILED ON 2000 DODGE NEON. LUCKILY NO ONE WAS INJURED. THERE DOES NOT APPEAR TO BE A REPAIR FOR THIS FAILURE. I AM UNAWARE OF ANY RECALL BUT THERE SHOULD BE. THE VEHICLE IS NOT DRIVABLE ANY LONGER. WHAT CAN I DO? *TR
Jan 13, 2011
+ 16 more complaints for this component
SUSPENSION
17 complaints
CONTROL ARM BOLT NUT WELD BROKE NOT ALLOWING THE CONTROL ARM TO BE REPLACED. *TR
May 19, 2010
I TOOK MY DURANGO IN FOR ROUTINE OIL CHANGE AND ADVISED ME THAT I NEEDED TO HAVE MY UPPER BALL JOINTS REPLACED. I ONLY HAVE 52,300 MILES AND USE THE VEHICLE TO DRIVE TO AND FROM WORK. I KNOW THE 2-WD DURANGOS ARE NOT PART OF THE RECALL BUT FEEL THIS REALLY NEEDS TO BE INCLUDED BECAUSE ITS THE SAME PROBLEM AS THE 4-WD.*AK
Mar 12, 2005
THE FRONT BALL JOINT IS MAKING NOISES AND BLACK LOOKING SOOT ON TIRE RIMS. *JB
Dec 11, 2004
WHILE DRIVING THE CAR YOU CAN HEAR BANGING UNDER THE FRONT CHASIS. THE SWAY BAR LINKS HAVE BEEN BREAKING FROM THE SWAY BAR. TWICE THEY HAVE BEEN REPLACED BY THE DEALER AT MY COST. THE THIRD TIME THEY REPAIR AT NO COST. I HAVE REPLACED TWO LINKS ON THE RIGHT AND TWO ON THE LEFT SIDE. THE FIRST TIME WAS THE RIGHT. THE SECOND TIME WAS THE RIGHT AND LEFT. THE THIRD TIME THE RIGHT. THE FIRST TIME WAS MAY 16, 2002. THE SECOND WAS SEPTEMBER 24, 2003. THE THIRD TIME JUNE 1, 2004. THE DEALERSHIP CAN NOT FIND THE REASON TO THE FAILURE OFTHE LINKS. *AK
Jun 05, 2004
WHILE STARTING UP THE VEHICLE THE SRS LIGHT ILLUMINATED ON THE DASHBOARD AND REMAINED ON. THE HORN ALSO MALFUNCTIONED. THE DRIVER DROVE THE VEHICLE TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE COIL SPRING NEEDED TO BE REPLACED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM
May 26, 2004
+ 12 more complaints for this component
POWER TRAIN
15 complaints
WHEN I ATTEMPED TO PULL OUT FROM A STOPLIGHT THE VEHICLE WOULDN'T GO ANYWHERE. ALMOST WAS REARENDED BY A TRACTOR TRAILER BEING THAT I WAS TRYING TO MOVE AND MY FOOT WAS NOT ON THE BRAKE TO ENGAGE THE BRAKE LIGHT. ... TOOK A FEW SECONDS TO REALIZE IT WASN'T GOING TO MOVE AND PUT MY FOUR WAYS ON. THIS WAS AT AN INTERSECTION WHERE THE SPEED LIMIT IS 45. VEHICLE FINALLY ENGAGED BUT WAS LEAKING TRANS FLUID. GOT IT HOME IN 1ST GEAR AND NOW THE CAR IS CONSTANTLY ENGAGED IN DRIVE. WHEN STARTED IN PARK THE CAR LURCHES FORWARD. THE FIRST TIME I STARTED IT AFTER GETTING IT HOME I ALMOST RAN OVER THE PERSON LOOKING UNDER THE HOOD. ODD THING IS THAT THERE IS STILL FLUID IN THE TRANS... AT ADD BUT STILL THERE AND THE LEAK HAS STOPPED. TRANS IS STILL ACTING LIKE IT DID THE DAY IT FAILED THOUGH.
Aug 22, 2015
I AM WRITING THIS ON BEHALF OF MY ELDERLY MOTHER WHO IS IN THE HOSPITAL UNDERGOING MEDICAL TREATMENT FOR INJURIES SHE RECEIVED WHEN HER CAR DROPPED INTO REVERSE FROM PARK WHILE SHE WAS GETTING ITEMS OUT OF THE TRUNK WITH THE ENGINE RUNNING. SHE WAS PINNED UNDER THE CAR FOR ABOUT 15 MINUTES BEFORE A FAMILY MEMBER FOUND HER AND MOVED THE CAR OFF HER. SHE HAS MULTIPLE ABRASIONS, SOME STITCHES, AND IS UNDERGOING TESTING FOR INTERNAL INJURIES. *TR
Feb 08, 2009
WHILE DRIVING THE VEHICLE IT WOULD NOT MOVE. AFTER CHECKING THE TRANSMISSION FUEL IT WAS LEAKING ONTO THE GROUND. CONSUMER STATED THE VEHICLE HAD PLENTY OF TRANSMISSION FLUID, AND THAT ALL OF THE FLUIDS HAD RECENTLY BEEN CHECKED AND CHANGED IF NEEDED.*AK
Jan 10, 2005
ON NUMEROUS INSTANCES MY CLUTCH WOULD STICK, AFTER DEPRESSING ONE MORE TIME IT WAS RELEASED. THIS CONTINUED, UNTIL FINALLY IT REMAINED STUCK WITH ME IN THE MIDDLE OF AN INTERSECTION. THIS CONDITION THEN REQUIRED A FULL REPLACEMENT OF THE CLUTCH SYSTEM, ALTHOUGH IT WAS THE FAULTY CLUTCH CABLE WHICH CAUSED THE CONDITION. THE CABLE CONSISTENTLY FOLDED UPON ITSELF, AS I AM TOLD, AND WAS KINKING UP IN THE ENGINE. I DON'T AGREE THAT A VEHICLE THAT IS ONLY A FEW YEARS OLD AND UNFORTUNATELY JUST OUT OF WARRANTY SHOULD BE EXPERIENCING SUCH COSTLY OR DANGEROUS PROBLEMS. *JB
Mar 21, 2004
SEE COMPLAINT 10053281 FOR INITIAL BACK ROUND INFO. RADIATOR REPLACED DUE TO COOLANT TRANSMISSION BLOW-OUT. THAT COST ME $500. THEN WHEN THE 5 STAR DEALER TESTED THE CAR, THE TRANSMISSION FAILED. DEALER WANTED 600 JUST TO INVESTIGATE AND SAID THAT IT COULD COST AS MUCH AS $2,500 ADDL TO REPLACE. I JUST READ ABOUT COMPLAINT 10039597 WITH SAME PROBLEM. IT SOUNDS LIKE THERE IS A MFG DEFECT THAT CHRYSLER IS NOT OWNING UP TO. I CALLED CHRYSLER ABOUT THIS AND THEY WERE NOT GOING TO DO ANYTHING ABOUT THIS BECAUSE I DID NOT BUY EXTENDED COVERAGE. PLEASE GET BACK TO ME. THANK YOU. *CB
Jan 17, 2004
+ 10 more complaints for this component
STEERING
15 complaints
WE HEARD A POP IN OUR ENGINE WHILE DRIVING DOWN THE HIGHWAY, UNCERTAIN THAT IT WAS OUR VEHICLE WE CONTINUED, AS WE EXITED THE HIGHWAY WE HAD LOST POWER STEERING IT SEEMED. CONTINUE HOME ABOUT 20 MILES AND ONCE WE PULLED INTO OUR DRIVEWAY WE OPENED THE HOOD TO FIND OUR POWER STEERING BELT HAD COME OFF. WHILE INVESTIGATING THE BELT, NOTICED OUR DRIVEBELT IDLER PULLEY HAD DISINTEGRATED. WE HAVE BEEN TRYING TO ORDER THIS PART FROM SEVERAL AUTO PART STORES AND THE DEALER TO NO AVAIL. IT IS ON FACTORY BACK ORDER FOR OVER THE PAST MONTH, WHICH HAS LEFT US WITH ONLY ONE VEHICLE FOR OUR HOUSEHOLD. *TR
Mar 17, 2008
I OWNED 2000 DODGE INTREPID 3.2L VEHICLE(MILEAGE-106000). STEERING WHEEL LOF MY VEHICLE LOST ITS CONTROL ON WHEELS,WHILE I WAS DRIVING MY CAR ON I75(TRYING TO CHANGE LANE).I HEARD CRUNKING SOUND AND SOMEHOW MANGED TO PULL THE VEHICLE TO THE SHOULDER.I TOWED THE VEHICLE TO MAINTAINENCE SHOP AND CAME TO KNOW THAT RACK AND PINION SYSTEM GOT BROKE DOWN AND NEEDS TO BE REPLACED.I WAS REALLY LUCKY ENOUGH TO BE SAVED. HOW CAN I TRUST THIS VEHICLE LATER ON,EVEN THOUGH I REPLACE THE RACK AND PINION SYSTEM.I FOUND SO MANY COMPLAINTS ABOUT THE SAME ISSUE ON THIS MODEL VEHICLE IN THIS WEBSITE.MANUFACTURER SHOULD BE THE RESPONSIBLE FOR THESE DEFECTS? IF THE GOVERNMENT DOESN'T TAKE NECESSARY ACTION IT WOULD LEADS TO FATAL ACCIDENTS IN FUTURE.
Jun 12, 2007
TL* - THE CONTACT OWNS A 2000 DODGE NEON. WHILE TURNING LEFT INTO A PARKING LOT THE VEHICLE ABRUPTLY STOPPED. THE FRONT DRIVER'S SIDE TIE ROD FAILED, CAUSING THAT TIRE TO LEAN. THE TRAVEL SPEED WAS APPROXIMATELY 5 MPH. THE VEHICLE WAS TOWED AWAY. THE DEALER REPLACED BOTH TIE ROD ENDS. THE CURRENT AND FAILURE MILEAGE WERE BOTH 90,898. THE CONTACT HAS THE REPAIR ORDER. *AK
Mar 16, 2007
RACK & PINION WAS REPLACED 4/4/03...NORMAL NOISE SIGNALING A PROBLEM. ON 4/22/05, WHEN BACKING OUT OF MY GARAGE, THE RACK & PINION FAILED AGAIN AND THIS TIME BOTH TIRES WENT DIFFERENT DIRECTIONS. IF I HAD BEEN ON THE ROAD, I MIGHT HAVE BEEN KILLED...I HAD NO STEERING AT ALL. IT WAS EVEN HARD TO GET IT MOVED THE REST OF THE WAY OUT OF THE GARAGE TO GET IT TOWED, SINCE BOTH TIRES WERE FREE SPINNING. THE REPAIRMAN AT HOOVER CHRYSLER SAID HE HAD NEVER SEEN SUCH A FAILURE. MY HUSBAND CONTACTED CHRYSLER TO LET THEM KNOW OF OUR SECOND RACK AND PINION FAILURE AND THE POTENTIAL LIFE THREATENING SITUATION, AND THEIR RESPONSE WAS THAT WE SHOULD EXPECT PROBLEMS WHEN A CAR IS OLDER. WE DO NOT EXPECT LIFE THREATENING PROBLEMS! *JB
Nov 17, 2005
WHILE PULLING OUT OF A PARKING SPACE FRONT TIE RODS BROKE.AS A RESULT, DRIVER'S SIDE TIRE TWISTED INWARD. *AK
Sep 08, 2004
+ 10 more complaints for this component
VEHICLE SPEED CONTROL
14 complaints
TL* THE CONTACT OWNS A 2000 DODGE NEON. WHILE DRIVING AT 50 MPH, THE ACCELERATOR PEDAL FRACTURED FROM THE VEHICLE. THE CONTACT WAS ABLE TO COAST UNTIL ACTIVATING THE CRUISE CONTROL TO MAINTAIN SPEED. THE DEALER ADVISED THAT SHE BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE AND CURRENT MILEAGE WAS 123,191.
Jul 26, 2010
TL*THE CONTACT OWNS A 2000 DODGE NEON. WHILE DRIVING IN THE CENTER LANE AT 40 MPH, THE ACCELERATOR PEDAL MOVED ALL THE WAY TO THE LEFT AND UNDERNEATH THE BRAKE PEDAL. THIS PREVENTED THE VEHICLE FROM ACCELERATING. THE CONTACT COULD NOT DEPRESS THE BRAKE PEDAL BECAUSE IT WOULD PRESS DOWN ON THE ACCELERATOR PEDAL AS WELL. SHE APPLIED THE EMERGENCY BRAKE AND WAS ABLE TO PULL THE VEHICLE OVER UNTIL THE SPEED COMPLETELY SLOWED DOWN AND THE VEHICLE CAME TO A STOP. THE CONTACT TIED A ROPE FROM THE ACCELERATOR PEDAL TO THE MIDDLE CONSOLE, WHICH WOULD ALLOW THE VEHICLE TO ACCELERATE WHEN THE ROPE WAS PULLED. THE DEALER STATED THAT THE VEHICLE WAS OUT OF WARRANTY. THE VEHICLE WAS TAKEN TO A REPAIR SHOP AND THEY STATED THAT THE FAILURE WAS DUE TO A MANUFACTURER DEFECT. THE DEALER STATED THAT SHE WOULD BE RESPONSIBLE FOR THE FAILURE. THE CONTACT CALLED THE MANUFACTURER AND THEY REPLACED THE VEHICLE FOR FREE; HOWEVER, SHE BELIEVES A RECALL SHOULD BE ISSUED. THE CURRENT AND FAILURE MILEAGES WERE 150,000. UPDATED 3/19/09 *CN UPDATED 03/23/09. *JB
Feb 18, 2009
WHILE DRIVING ON THE HIGHWAY WITH THE CRUISE CONTROL SET AND ENGAGED, I WAS FORCED TO DEPRESS THE BRAKES. THE CRUISE CONTROL DID NOT DISENGAGE, NOR WAS I ABLE TO TURN IT OFF VIA THE BUTTONS ON THE STEERING WHEEL. I CAME WITHIN 5 FEET OF REAR-ENDING ANOTHER VEHICLE WHEN WE WERE TRAVELING AT SPEEDS ABOVE 55 MPH. IF I DID NOT KEEP THE BRAKES DEPRESSED, THE CRUISE CONTROL TRIED TO BRING THE VEHICLE UP TO THE SET POINT. AFTER ABOUT FIVE MINUTES, THE CRUISE CONTROL SHUT ITSELF OFF AUTOMATICALLY. SUBSEQUENT TIMES THE ON/OFF SWITCH HAS WORKED ON THE CRUISE CONTROL, BUT IT DOES NOT DISENGAGE WHEN THE BRAKE PEDAL IS DEPRESSED. I HAVE TAKEN THE VEHICLE INTO A DEALERSHIP DETAILING THE PROBLEM TO FIX IT. THEY CHARGED ME FOR A DIAGNOSTIC EVALUATION AND HAVE FOUND THAT THERE IS A BAD SERVO. BEING IN THE DETROIT AREA, WITH THE RECENT FORD RECALLS FOR FAILING CRUISE CONTROL SWITCHES, I WAS IMMEDIATELY AND STILL AM VERY WORRIED. *JB
Aug 12, 2005
CAR RUNS VERY ROUGH. IDLES ROUGH. WHEN SHIFTING GEARS CAR "JERKS" EXCESSIVLY. WHEN TRYING TO MAINTAIN THE CAR AT A STEADY SPEED THE CAR "ROCKS AND JERKS" UNTIL ACCELERATION. CAR DOES NOT WANT TO STAY RUNNING. WHEN TAKING OFF FROM A STOP THE CAR WILL START TO TAKE OFF AND DIE. VERY DANGEROUS TO TRY TO CROSS AN INTERSECION. THE CHECK ENGINE LIGHT COMES ON AND WILL STAY ON FOR DAYS AT A TIME AND THEN GO OFF AND NOT COME ON FAR AN EXTENDED PERIOD OF TIME.*AK
Aug 07, 2002
WHILE DRIVING CRUISE CONTROL WILL ENGAGE WITHOUT WARNING IF PREVIOUSLY TURNED ON/OFF DURING THE SAME TRIP. CONSUMER VERY CONCERNED BECAUSE CAR WILL REVERT TO PREVIOUS CRUISE SPEED. DEALER COULD NOT DUPLICATE PROBLEM. *AK CONSUMER STATED THAT CRUISE CONTROL DISENGAGES ONLY IF THE CANCEL BUTTON IS PRESSED. *YH
Jul 10, 2002
+ 9 more complaints for this component
SEAT BELTS
9 complaints
REAR SEAT BELTS DO NOT LOCK UP AT ALL AND HAVE 3 OTHER BUDDIES THAT THE SAME MAKE AND MODEL DIFFRENT YEARS DO THE SAME. ITS NOT SAFE FOR A 4 YEAR OLD TO BE IN A BOOSTER SEAT IN THE REAR SEAT BECAUSE OF BOTH OF SEAT BELTS WILL NOT LOCK UP AT ALL. AND WENT TO DEALIER SHIP AND THEY COULD NOT TELL ME WHY THEY DONT LOCK UP AND TOLD ME TO CALL COUSTMER LINE AND TELL THEM BUT NO ANSWARE IF IT GOING ON WITH MORE THAN ONE AND ITS A SAFTEY HASARED SHOULD BE A RECALL ON THE CAR.....
May 26, 2015
THE SEAT BELT DID NOT LOCK WHEN THE CONSUMERS VEHICLE WAS INVOLVED IN A FRONT END COLLISION. THE CONSUMER SUSTAINED INJURIES. *NLM
May 07, 2003
CONSUMER STATES THAT THE SEAT BELT WILL NOT RETRACT BACK INTO POSITION AND IT COULD CAUSE THE SEAT BELT TO BE DEFECTIVE IN THE EVENT OF AND ACCIDENT. DEALER NOTIFIED. MR
Nov 13, 2002
MR
Oct 14, 2002
VEHICLE WAS GOING 35MPH ON DRY ROAD, AND SEAT BELTS DIDN'T HOLD UPON IMPACT. CONSUMER'S VEHICLE HIT TWO OTHER VEHICLES, BUT ONLY ONE WAS HIT HEAD ON. DEALER AND MANUFACTURER WERE NOTIFIED, BUT VEHICLE WAS TOTALED. CONSUMER'S NOSE WAS PARTIALLY SEVERED FROM STEERING WHEEL DUE TO SEAT BELTS NOT HOLDING. CONSUMER WILL ADD MORE INFORMATION.*AK
Apr 25, 2002
+ 4 more complaints for this component
TIRES
8 complaints
BOUGHT 4 GRAND SPIRIT TOURING TIRES SIZE 185/60TR15 ON 6/15/05. BELTS ON TWO OF THESE TIRES SEPARATED. ONE ON 7/21/08 THE SECOND ON 12/19/08. MANUFACTURER OF THESE TIRES IS TBC TIRES. ONE OF THESE TIRES WAS PRORATED AND REPLACED. I WAS INFORMED BY TIRE RETAILER ,TIRE KINGDOM, THAT THE TIRE IS NO LONGER AVAILABLE. NOW I HAVE A TIRE WITH BELT SEPARATION AND TWO MORE THAT WILL NO DOUBT DO THE SAME. *TR
Dec 20, 2008
WHILE DRIVING BETWEEN 35-40 MPH CONSUMER HEARD A CLICKING AND BUMPING NOISE. SHE PULLED TO THE SIDE, GOT OUT, AND NOTHING APPEARED TO BE WRONG. SHE WENT BACK INTO THE VEHICLE AND DROVE ON THE HIGHWAY AND SAME NOISE STARTED, BUT JUST A LITTLE LOUDER THEN, CONSUMER PULLED OFF INTO A DRIVEWAY, GOT OUT AND NOTICED THAT THE RUBBER SEPARATED FROM TIRE SIDEWALL. GOODYEAR, EAGLE MS, P1855/60R15.*AK
Aug 10, 2004
FIRST THE 2000 PICKUPS WERE SUPPOSE TO COME WITH TIRE SIZE P225R75-16 BUT THEY CAME WITH SIZE P245R75-16. AT ABOUT MILAGE 15,663. I NOTICED THE THE LEFT FRONT TIRE WAS RUBBING WHEN MAKING A SHARP LEFT TURN SO I TOOK IT IN TO THE DODGE DEALER HERE IN PLAIN VIEW. THEY FIRST TOLD ME THAT I HAD PUT OVERSIZE TIRES ON MY PICK UP AND THAT IS WHY IT WAS RUBBING. AFTER A LOT OF TALKING AND CHECKING IS WHEN I FOUND OUT THE THEY HAD PUT OVERSIZE TIRES ON THE 2000 MODEL 1/2 TON PICKUPS. THEY SENT THE PICKUP TO AN SHOP AND THE PICK UP STARTED PULL AT THAT TIME. IT HAS BEEN TO TWO OTHER ALINEMENT SHOPS AND THEY ALL SAY THAT IT IS WITHIN SPECS BUT PULLS HARD TO THE RIGHT. ALSO THE OVERSIZE TIRES DO AFFECT THE SPEED-OMETER BY REGISTERING LESS MILES PER HOUR THAN YOU ARE GOING. DT
Nov 18, 2002
WHEN APPLYING BRAKES THERE IS A LOUD HOWLING NOISE, DEALER DETERMINED IT WAS THE FIRESTONE TIRES THAT WERE MAKINF THE NOISE.*AK.*MJ
Apr 26, 2002
WHILE DRIVING, CONSUMER HEARD A LOUD NOISE AND ROLLED DOWN THE WINDOW TO SEE THAT TIRE WAS GOING FLAT.(GOODYEAR EG EAGLE P185/65R14)*JB
Sep 24, 2001
+ 3 more complaints for this component
EXTERIOR LIGHTING
7 complaints
FOG LIGHTS NOT WORKING. *TR
Sep 25, 2011
THERE HAS BEEN SMOKE COMING FROM BEHIND THE MULTISWITCH ON THE STEERING COLUMN. THE SMELL OF BURNT ELECTRICAL COMPONENTS IS NOTICED WHEN THE HEADLIGHTS ARE ON. THE LOW BEAM LIGHTS EVENTUALLY QUIT AND THEN THE HIGH BEAMS WENT OUT WHILE DRIVING. THE ELECTRICAL WIRES WERE JIGGLED NOW GIVING ME LOW BEAMS, AND NO HIGH BEAMS. THE ELECTRICAL WIRES CONNECTING TO THE MULTISWITCH WAS REPLACED FOUR YEARS BEFORE BECAUSE IT HAD BURNED THE CONNECTION IN HALF. NOW THE MULTISWITCH HAS BEEN REPLACED AND UPON REPLACEMENT THE CONNECTION WAS EXAMINED, NOTICING THAT IT WAS MELTED. *TR
Jan 17, 2011
THE REAR TAILLIGHT SEALS ON MY 2000 DODGE NEON LEAK EVERYTIME IT RAINS WHICH ENDS UP FLOODING THE PASSENGER CABIN AND CAUSES MOLD. *TR
Nov 11, 2007
TL* THE CONTACT STATED WHILE DRIVING AT NIGHT AND TURNING THE HEADLIGHTS ON THE WARNING LIGHT INDICATOR APPEARED ON THE DASHBOARD, BUT THE HEADLIGHT SWITCH FAILED TO ACTIVATE. CONTACT TOOK VEHICLE TO LOCAL MECHANIC AND THEY STATED THE WIRES HAD MELTED TOGETHER. DUE TO THE SAFETY HAZARD THE LOCAL MECHANIC STATED HE COULD NOT WORK ON THE VEHICLE AND REFERRED CONTACT TO A DODGE DEALER. *AK
Jan 22, 2007
DT: HEADLIGHT COVERS WERE DULL AND DID NOT PUT OUT ENOUGH LIGHT AT NIGHT. DEALER AND MANUFACTURER HAD NOT BEEN CONTACTED YET.*AK THE CONSUMER STATED FILM SEEMED TO BUILD UP ON THE HEAD LIGHT COVERS. *JB
Aug 30, 2005
+ 2 more complaints for this component
UNKNOWN OR OTHER
6 complaints
MERGED INTO THE SIDE OF ME
Nov 14, 2016
I HAVE NOT RECEIVED ANY RECALL NOTICES SINCE PURCHASING MY CAR USED WITH 12,000 MILES ON IT FROM A 5 STAR DEALERSHIP. *JB
Mar 24, 2004
THE CAR WAS BOUGHT IN MARCH OF 2003 AND 2 WEEKS LATER WE HAD A WINDSHIELD REPLACED . SINCE THAT TIME WHEN EVER WE HAVE HEAVY RAINFALL WATER LEAKS IN ON THE PASSENGER SIDE COMING IN THROUGH THE HEATING VENT . ALL BASIS HAVE BEEN COVERED CONCERNING THE WINDSHIELD REPLACEMENT. WE THOUGHT IT WAS AN IMPROPER WINDSHIELD INSTALLMENT BUT IT IS NOT.WE TOOK IT TO THE DEALERSHIP WHERE WE BOUGHT IT AND THEY CLEANED OUT THE WATER DRAIN FOR THE HEATER BUT SINCE THEN WE HAD A HEAVY RAINFALL AND IT STILL CONTINUES TO LEAK . OBVIOUSLY THEY HAVE NO IDEA WHAT THE PROBLEM IS AND AT THE SAME TIME IM GETTING MORE AND MORE FRUSTRATED ABOUT THIS.
Jan 15, 2004
2000 DODGE NEON LEAKS WHEN IT RAINS. TONS OF WATER ON THE FLOOR BOARD IN THE BACK SEAT AND IN THE TRUNK. SO BAD THAT IT HAS TO BE BAILED OUT AND STAYS WET. DEALERSHIP REFUSES TO DO ANYTHING BECAUSE THE CAR IS NO LONGER UNDER WARRANTY. WE FEEL THIS IS A DEFECT AND SHOULD BE FIXED AT NO COST TO US AND HAS NOTHING TO DO WITH A WARRANTY. WE BOUGHT THE CAR USED IN JAN OF 2002.
Feb 20, 2003
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
May 23, 2000
+ 1 more complaint for this component
VISIBILITY
6 complaints
WHEN THE REAR WINDOW DEFROSTER WAS ACTIVATED SMOKE CAME FROM THE REAR WINDSHIELD AREA AND THEN THE WINDSHIELD EXPLODED. *NLM
May 16, 2003
I HAVE A 2000 DODGE NEON. THERE IS SOMETHING WRONG IN WITH THE VENTING SYSTEM. AT TIME IT WILL QUIT BLOWING AIR OUT OF THE VENT EVEN THOUGH I CAN HERE THE BLOWER FAN BLOWING. THERE IS EXCESSIVE MOISTURE IN THE SYSTEM. SOMETIMES WHEN I TURN ON THE IT BLOWS OUT ALOT OF MOUSTURE. IT STOPS IN THE SUMMER WITH THE AC ON AND IN THE WINTER. WHEN I TRY TO USE THE VENTS IT BLOWS OUT MORE MOISTURE. THE SIDE WINDOWS AND REAR WILL NOT DEFROST.
Jan 29, 2003
WHEN ENTERING VEHICLE AFTER A RAINY NIGHT THERE WOULD BE CONDENSATION IN AND A MUSTY ODOR PRESENT IN VEHICLE. DRIVER COULDN'T USE A/C IN SUMMER TIME DUE TO ODORS. DEALER HAS SEEN VEHICLE 7 TIMES, AND CLAIMED PROBLEM DIDN'T EXIST.*AK
Jan 03, 2002
VEHICLE WAS PARKED OUTSIDE AND REAR WINDOW BUBBLED, AND THEN GLASS SHATTERED ALL OVER BACK SEAT. DEALERSHIP WAS AWARE OF PROBLEM. *AK
Oct 10, 2001
THE SUNROOF WAS LEAKING WATER INTO THE VEHICLE. NLM
Feb 28, 2001
+ 1 more complaint for this component
WHEELS
5 complaints
CRACKED KONIG ALUMINUM WHEELS. *MR KONIG ALUMINUM WHEELS, STYLE 690KG/16X63/4/10 SPOKE. THE WHEELS (TWO OF FOUR) ARE CRACKING WHERE THE SPOKES INTERSECT WITH THE RIM. THE WHEELS HAD BEEN CURBED OR DAMAGED. *SC *JB
Aug 19, 2004
4 (OUT OF 5) BROKEN LUG STUDS ON ONE WHEEL. ONE LUG NUT/STUD WAS ALREADY BROKEN WHEN GOING TO CHANGE PADS/ROTOR. REMOVING REMAINING 4 LUGS, 3 OF THEM BROKE OFF (ALMOST AS IF THEY WERE CROSS THREADED). *LA
Dec 07, 2003
THE THREAD ON THE WHEEL STUDS GETS SHREDDED, DUE TO CORROSION. THIS IS CAUSED BY A DESIGN FLAW IN THE CROWN COVERS, WHICH ALLOWS MOISTURE AND ROAD SALT TO GET INTO THE THREAD, AND SEIZE UP THE LUG NUTS. CONSEQUENTLY WHEN THE TIRES ARE REMOVED OR ROTATED THE THREAD STRIPS, PER AN ENGINEER.*AK
Nov 14, 2003
THREE OF THE STUDS BROKE WHILE CONSUMER WAS CHANGING THE TIRE.*JB
Feb 10, 2003
CLEARCOAT SHOWS SIGNS OF DETERIORATING. WHEELS REPLACED ONCE AFTER APP. 6 MO. NEW WHEELS ARE DOING THE SAME.*AK
Apr 29, 2001
AIR BAGS,SEAT BELTS
5 complaints
WHEN SLIDING ON ICE I WENT INTO THE DITCH AT APPROX 30 MPH. THE VEHICLE PICKED UP SPEED DURING THE SLIDE. THE DITCH WAS STEEP BUT NARROW. MY FRONT END HIT THE OTHER SIDE OF THE DITCH CAUSING $6000 FRONT END DAMAGE. NEITHER PASSENGER OR DRIVER SIDE AIR BAG DEPLOYED! MY SEATBELT DID NOT LATCH!! MY WRISTS IMPACTED THE DASH LEAVING MY NAILPOLISH ON THE STEREO. MY CHEST IMPACTED THE STEERING WHEEL. I COULD NOT LIFT MY BABY FOR A VERY LONG TIME...A YEAR. I COULDN'T TIE MY 6 CHILDRENS SHOES WITHOUT PAIN FOR OVER TWO YEARS. I STILL HAVE MODERATE TO SEVERE PAIN ATTACKS! I STILL DO NOT HAVE FULL FUNCTION OF MY RIGHT WRIST AND TYPING THIS IRRITATES IT LIKE CRAZY. MY ELBOW WAS OUT OF PLACE. MY RIBS ARE NOW PERMANENTLY OUT OF PLACE AND THERE ARE INJURIES TO MY BACK AND NECK. MY RIGHT SIDE OF MY FACE GOES NUMB AND I SUFFER SEVERE AND FREQUENT HEADACHES. I AM NOW SEVERELY DEPRESSED. I USED TO BE AN RN. I HAVE A WEIGHT LIMIT OF 2-10 POUNDS WITH NO CONSISTENT USE OF MY RIGHT ARM ALLOWED. THIS IS NOW OVER 4 YEARS SINCE MY ACCIDENT. NOTHING WAS DONE FOR ME. I COULDN'T WORK AND HAD TO SUFFER THE CONSEQUENCES OF TURNING MY CAR BACK INTO THE DEALER. I JUST PAID THE JUDGMENT FROM CHRYSLER OFF THIS YEAR. I AM STILL UPSET TO SEE SO VERY MANY PEOPLE STILL BEING INJURED AND CHRYSLER OFF FREE. I WISH I HAD AN ATTORNEY WILLING TO SUE THEIR PANTS OFF FOR THE LIFE CHANGES THEY HAVE GIVEN ME. I PREVIOUSLY WORE A SEATBELT RELIGIOUSLY. I'M 39 NOW AND I PROMISE I WILL NEVER WEAR ONE AGAIN SINCE BEING STRANGLED WITH CHRYSLER'S BELT. DEALER DID NOTHING TO REMEDY. SAID THEY HAD NO WAY TO CHECK THESE PROBLEMS AND FOUND NOTHING WRONG WITH THE SEATBELT. DISGUSTING! THIS VEHICLE ONLY HAD 4500 MILES ON IT AND I BOUGHT IT BRAND NEW. THIS SO CALL RECALL TOOK PLACE IN APRIL 1999. MY PURCHASE WAS SEPTEMBER 1999. *JB
Apr 02, 2004
DURING A FRONT END CRASH AT 30 MPH, THE AIR BAGS AND SEAT BELTS DID NOT FUNCTION, CAUSING THE DRIVER TO SUFFER HEAD TRAUMA AFTER STRIKING THE STEERING WHEEL.*AK
Sep 18, 2001
SEAT BELT DID NOT WORK ( RETRACT) DURING A FRONTAL CAR ACCIDENT. IN ADDITION, THE AIR BAGS DID NOT OPEN EITHER. THE CAR ACCIDENT WAS A SEVERE ACCIDENT. *AK
Dec 10, 2000
WHILE DRIVING AT 60 MPH VEHICLE STRUCK ANOTHER VEHICLE IN THE REAR, AND SEAT BELTS DID NOT RESTRAIN, AND AIR BAGS DID NOT DEPLOY. DEALER HAS BEEN CONTACTED.*AK
Aug 25, 2000
VEHICLE WAS INVOLVED IN A FRONTAL COLLISION AT 65MPH. UPON IMPACT, THE AIRBAGS DID NOT DEPLOY, AND THE RESTRAINTS DID NOT RETRACT, RESULTING IN MINOR INJURIES. THE MANUFACTURER HAS BEEN NOTIFIED. *AK
Sep 03, 1999
SUSPENSION,EQUIPMENT
3 complaints
I RECENTLY RECEIVED A RECALL NOTICE FROM DAIMLERCHRYSLER FOR THE UPPER BALL JOINTS IN MY 2000 DODGE DURANGO. I CONTACTED THE COMPANY TO FIND OUT HOW TO HAVE MY CAR FIXED AS THERE IS NO DEALERSHIP WHERE I LIVE. I LET THEM KNOW I LIVED IN KETCHIKAN, ALASKA. THE WOMAN I SPOKE WITH TOLD ME TO CONTACT THE JUNEAU DEALERSHIP AS IT WAS THE CLOSEST TO ME. I CONTACTED THE JUNEAU DEALERSHIP WHO TOLD ME THAT HE COULD SEND ME THE PARTS FROM JUNEAU AND I COULD HAVE THE LABOR DONE IN KETCHIKAN, SENDING HIM THE BILL FOR THE LABOR, WHICH I WOULD BE REIMBURSED FOR AN ALLOTTED AMOUNT OF MONEY. I AGREED, BUT HE NEEDED TO FIND OUT IF HE COULD SEND ME BOTH BALL JOINTS, AS I HAD ONE BALL JOINT REPLACED IN AUGUST OF 2004, WITHOUT BEING REIMBURSED BY DAIMLERCHRYSLER. TODAY, AUGUST 1, 2005, THE GENTLEMAN FROM THE JUNEAU DEALERSHIP CALLED TO TELL ME THAT I SHOULD HAVE BOTH BALL JOINTS REPLACED, BUT THAT HE COULD NO LONGER SEND ME THE PARTS BECAUSE DAIMLERCHRYSLER HAD CONTACTED HIM AND NOW PROHIBITED HIM FROM DOING RECALLS IN THIS FASHION AS IT WAS DEEMED FRAUDULENT. I DIRECTLY CONTACTED DAIMLERCHRYSLER AND SPOKE WITH THE SUPERVISOR "KATHERINE" WHO STATED THAT I HAD TO TAKE MY CAR TO SEATTLE OR JUNEAU TO A DEALERSHIP FOR THE RECALL OR THEY WOULD NOT PAY TO FIX IT. I TOLD HER I LIVED ON AN ISLAND AND COULD NOT AFFORD TO PAY THE FERRY FEE TO DO THAT OR GO WITHOUT ANY TRANSPORTATION FOR AN EXTENDED PERIOD OF TIME. SHE SAID THEY COULD NOT COMPENSATE ME FOR TRANSPORTATION AS IT WAS NOT PART OF THE RECALL AND THAT THEY WERE NOT RESPONSIBLE FOR MY LIVING ON AN ISLAND, BUT THAT I HAD TO HAVE THE RECALL DONE BECAUSE IT WAS A SAFETY ISSUE. I TOLD HER I DIDN'T WANT THEM TO PAY FOR MY VEHICLE BEING TRANSPORTED, I JUST WANTED THEM TO SEND THE PARTS AS I HAD BEEN TOLD WOULD HAPPEN SO I COULD HAVE IT FIXED. SHE STATED THAT SHE HAD NO AUTHORITY TO OVERRIDE THE DECISION ABOUT THE JUNEAU DEALERSHIP. *NM
Aug 01, 2005
USED 2000 DODGE NEON, SWAY BAR LINK BOLT BREAKS. TO BE REPLACED A SECOND TIME 09/24/2003 BY DODGE DEALERSHIP. *JB
Sep 20, 2003
USED 2000 DODGE NEON, SWAY BAR LINK BOLT BREAKS. TO BE REPLACED A SECOND TIME 09/24/2003. *JB
Sep 20, 2003
AIR BAGS,ELECTRICAL SYSTEM
3 complaints
PARKING MY 2000 DODGE NEON OFF AN ASHPHALT ROAD ONTO GRAVEL DRIVE WAY. I WAS PARKING AT NORMAL SAFE SPEED, AS I PUT THE CAR INTO PARK MY AIR BAG LIGHT CAME ON, AND THE CAR SHUT OFF. NOW THE HORN WILL NOT BLOW, AND STEERING IS TIGHTER THAN NORMAL. I CALLED THE DEALERSHIP WHERE I PURCHASED THE CAR, AND THEY TOLD ME IT SOUNDED LIKE THE "CLOCK SPRING", AND WAS NOT HAZADAROUS TO DRIVE. I NOTICED THERE IS A RECALL ON ANOTHER MODEL OF DODGE VAN FOR THE SAME PART, WHY ISN'T THERE BEEN ONE FOR NEON? WHY IS THIS NOT CONSIDERED A SAFETY HAZAROUD? NOW IF I HAVE TO PAY OUT OF POCKECT EXPENSE TO REPAIR THIS SPRING BEFORE I CAN EVEN GET THIS INSPECTED DUE TO THE HORN NOT PROPERLY WORKING. *AK
Mar 14, 2005
THE HORN ONLY WORKS OCCASIONALLY. WAS TOLD IT IS A MANUFACTURER'S DEFECT WITH THE AIRBAG BY OUR MECHANIC. THE AIRBAG MAY NOT WORK IN AN ACCIDENT. I NEVER KNOW WHEN MY HORN WILL WORK TO COMMUNICATE WITH OTHER DRIVERS.*AK
Jul 01, 2003
AIRBAG LIGHT STAYS ON AND HORN IS INOPERATIVE. ALSO, AIR BAG MAY DEPLOY UNEXPECTEDLY OR WON'T DEPLOY IN EVENT OF A CRASH. PARTS ARE NOT AVAILABLE.*AK
Oct 31, 2000
SERVICE BRAKES, HYDRAULIC,TIRES
3 complaints
MY NEON HAS 16,000 MILES ON IT AND THE TIRES HAVE SCREECHED SINCE I IBOUGHT THE CAR. THE DEALERSHIP SAID THAT IS NORMAL IN RAINY WEATHER. WELL THE WEATHER IS NO LONGER RAINY AND CHRYSLER REFUSES TO STAND BEHIND THEIR BRAKES. THEY TOLD ME I NEED NEW BRAKES SHOES AND THE ROTORS SHAVED AND THEY EVEN CHARGED ME TO TELL ME THAT. MR
Oct 01, 2002
WHILE DRIVING FRONT DRIVER'S SIDE AND PASSENGER'S SIDE TIRES LOSE PRESSURE, WHICH CAUSES REAR ABS BRAKES TO MAKE A KNOCKING SOUND WHEN THE BRAKES ARE APPLIED. PLEASE ADD ANY FURTHER DETAILS. *AK
Dec 18, 2001
I BROUGHT MY CAR IN OCTOBER OF 99 AND I'VE BEEN THROUGH 11 BRAND NEW TIRES FOR SOME UNEXPLAINED REASON I KEEP HAVING BLOWOUTS ALL THE TREADS ARE INTACT BUT THE SIDES OF THE TIRES END UP WITH CHUNKS MISSING FROM THEM. I WAS DRIVING IN THE CITY DOING ABOUT 30 WHEN I FELT MY CAR PULLING AWAY FROM ME AND I COULD BARLEY CONTROL IT SO I PULLED OVER TO CHECK IT OUT N THERE WERE 2 CHUNKS MISSING OUT FOT THE OUTER SIDE OF THE TIRE FROM IT BLOWING OUT AND THE INNER SIDE OF THE TIRE LOOKED LIKE SOMEONE TOOK A CAN OPENER TO IT. NEEDLESS TO SAY THE 4 ORIGINAL TIRES MY CAR CAME WITH DID THE SAME THING THOSE TIRES WERE REPLACE AND MY TIRES CAN ONLY BE REPLACED BY GOOD YEAR MODEL P185/60R15 NO OTHER TIRE FITS I HAD 4 TIRES REPLACED IN MAYOF 2000 THEN I REPLACED ANOTHER 3 BECAUSE OF THE SAME PROBLEM IN FEB2001 ALL AT MY OWN EXPENSE AND IT IS NOW JULY AND A NOTHER TIRE BLEW IM SICK OF IT. AT FIRST I THOUGHT MAYBE IT WAS JUST WEAR AND TARE BUT NOT IM STARTING TO WONDER 11 TIRES IN LESS THEN 2 YEARS SOMETHING HAS TO BE WRONG.*AK (TIRESIZE: P185\60R15)
Jul 16, 2001
SUSPENSION,STRUCTURE
2 complaints
SUB FRAME RUSTED OUT. CHRYSLER REFUSED TO HELP. *TR
Apr 02, 2013
I HAVE BEEN TOLD THAT THIS SUB-FRAME IS COMPLETELY RUSTED. HAS THERE BEEN A RE-CALL ON THE 2000 DODGE NEON? *TR
Dec 14, 2012
STEERING,SUSPENSION,STRUCTURE
2 complaints
SEVERE CORROSION CAUSED A WEAKNESS IN THE SUSPENSION CRADLE/ ENGINE CRADLE THAT RESULTED IN THE FRONT SUSPENSION CONTROL ARM TO BREAK AWAY FROM ITS MOUNTING TO THE SUSPENSION CROSSMEMBER/ CRADLE. THE CONTROL ARM AND ALL ASSOCIATED COMPONENTS SEEMED TO BE IN ACCEPTABLE CONDITION AND DID NOT EXHIBIT ANY FAILURES. THE FAILURE WAS SEVERE ENOUGH THAT THE DRIVE AXLE WAS PULLED OUT OF THE TRANSMISSION. THE VEHICLE WAS COMPLETELY UNDRIVEABLE. I WAS EXTREMELY LUCKY TO HAVE HAD THE FAILURE AT A VERY LOW SPEED WHILE TURNING INTO A DRIVEWAY. THE SAME FAILURE AT POSTED SPEED (45MPH AT THE TIME) WOULD HAVE RESULTED IN TOTAL LOSS OF CONTROL AND LIKELY SEVERE CRASH. *TR
Nov 05, 2012
THERE IS A VIBRATION IN THE STEERING WHEEL. THE STEERING COLUMN WAS REPLACED. *JG THERE WAS ALSO A GRINDING NOISE WHEN MAKING TURNS, THE LEFT FRONT AXLE HAD MADE A GRINDING NOISE, AND THE VEHICLE LEAKED WHEN IT HAD RAINED. *SCC
Nov 20, 2002
SERVICE BRAKES, HYDRAULIC,AIR BAGS,SEAT BELTS
2 complaints
TL* THE CONTACT OWNS A 2000 DODGE NEON. THE CONTACT STATED THAT WHILE ATTEMPTING TO STOP THE VEHICLE, THE ANTI-LOCK BRAKING SYSTEM FAILED AND CAUSED HER TO CRASH INTO THE REAR OF ANOTHER VEHICLE. THE SEAT BELTS DID NOT PROPERLY RESTRAIN AND THE AIR BAGS DID NOT DEPLOY. THE CONTACT AND A PASSENGER WERE REPORTED INJURED AND TRANSPORTED TO THE HOSPITAL VIA AMBULANCE. THE POLICE WERE NOTIFIED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS SEVERELY DAMAGED AND TOWED TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO ADVISED THAT THERE WAS AN OPEN RECALL ON THE VEHICLE FOR THE BRAKES (NHTSA CAMPAIGN ID NUMBER: 01V154000-SERVICE BRAKES, HYDRAULIC: POWER ASSIST: VACUUM) BUT NOT FOR THE SEAT BELT AND AIR BAGS. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 129,000.
Jan 10, 2012
ABS FAILED ,FRONT BRAKES LOCKED REAR BRAKES FAILED, AIRBAGS DID NOT DEPLOY, SEAT BELT DID NOT LOCK DURING COLLISION. *AK
Jun 25, 2002
AIR BAGS,EQUIPMENT
2 complaints
I WAS IN AN ACCIDENT. GOING ABOUT 65 MILES AN HOUR.. I REAR ENDED SOMEONE ON THE FREEWAY. I HAD MY CRUISE CONTROL AT THE TIME.. WAS A CAR AND A HALF AWAY. THE CAR AHEAD OF ME STOPPED VERY SUDDENLY I DIDN'T HAVE TIME TO REACT WHEN I HIT HIM HEAD ON. MY AIR BAGS DID NOT DEPLOY. *TR
Dec 16, 2010
I WAS INVOLVED IN A CRASH ON JAN 9 2003. A SATION WAGON TOOK A LEFT TURN INFRONT OF ME.I WAS DRIVING AT ABOUT 40 MILES PER HOUR WITH TRAFFIC. WE COLLIDED.MY 2000 DODGE NEON COLLIDED WITH THE TIRE -REAR PASSENGER QUARTER OF HIS STAION WAGON. BOTH CARS ARE A TOTAL LOSS. MY ISSUE IS MY AIRBAGS DID NOT DEPLOY. I WAS WEARING MY SEAT BELT. I FEEL AT 40 MILES PER HOUR ,DAMAGING EONOUGH OF MY FRONT END THAT BOTH FRONT QUATERS BUCKLED ,THAT THE BAG SHOULD OF DEPLOYED.
Jan 16, 2003
SERVICE BRAKES, AIR
2 complaints
I HAVE HAD MY FRONT BRAKES REPAIRED 3 TIMES IN THE LAST 6 MONTHS AND THE ARE OUT AGAIN MY GRAND CARAVAN ONLY HAS 67,000 MILES AND IS A 2000 I ALSO HAVE TO REPAIR MY INGNITION ON SOME THING BECAUSE IT DOES NOT KICK OVER AND I REPLACED THE RELAY FUSE AND THATS NOT THE PROBLEM. I SHOULD NOT BE HAVING THESE PROBLEMS OUT OF SUCH A NEW CAR THATS NOT DROVEN THAT MUCH. I ALSO HAVE TO GET THE REAR BRAKES DONE BECAUSE THERE GOING OUT TO. PLEASE HELP. THANK YOU MS UDARBE
Jul 07, 2005
WHEN APPLIED PRESSURE TO THE BRAKES, BRAKE PEDAL HIT THE FLOOR CAUSING A COLLISION. TS
Dec 30, 2002
ENGINE AND ENGINE COOLING,POWER TRAIN
2 complaints
DT: BROKE DOWN ON THE SIDE OF THE ROAD AND HAD THE VEHICLE TOWED TO THE DEALERSHIP. THEY SAID THE RADIATOR SEPARATED FROM THE ENGINE, AND TRANSMISSION LEAKED INTO THE ENGINE. HAD TWO DIFFERENT COMPARTMENTS FLUSH AND RADIATOR REPLACED.*AK
Jun 22, 2005
I HAVE A 2000 DODGE NEON I BOUGHT AT 32,000MILES. STARTED OVER HEATING AT 34,000MI. ONLY ON REALLY HOT DAYS. NOW AT 56,000 MILES OVER HEATS ALL THE TIME. CAN'T DRIVE IT. FOUND OUT IT IS A BLOWN HEAD GASKET. DEALER ESTIMATES $2500 REPAIR. (SINGLE MOM, CAN'T AFFORD IT) FOUND OUT THROUGH RESEARCH AND MECHANICS THAT NEONS ARE PRONE TO BLOWN HEAD GASKETS BETWEEN 30 TO 60 THOUSAND MILES. MECHANIC EXPLAINED THAT THE GASKETS CHEMICAL COMPOUNDS WITHIN THE METALS ARE NOT COMPATIBLE. BUT THEY ARE NO LONGER USEING THOSE GASKETS AND HAVE REPLACED THEM WITH NEW ONES THAT ARE COMPATIBLE. I WAS INFORMED THAT ONCE REPLACED THEY HAVE NOT SEEN ANY REOCCURING PROBLEMS. THIS LEAVES ME WONDERING WHY THE GASKETS HAVE NOT BEEN RECALLED. THANK YOU BRANDI
Feb 13, 2003
LATCHES/LOCKS/LINKAGES
2 complaints
SENT THE FOLLOWING COMPLAINT TO DAIMLERCHRYSLER: POWER LOCK FAILURE ON DRIVER AND PASSENGER DOORS, KNOW OF SAME EXACT ISSUE WITH ANOTHER 2000 DODGE DURANGO OWNER. DC RESPONSE: I REGRET YOUR DISSATISFACTION AND APPRECIATE THE TIME AND EFFORT YOU TOOK TO BRING THIS MATTER TO MY ATTENTION. COMMENTS LIKE YOURS ARE ONE WAY TO LEARN OF PROBLEMS THAT MAY DEVELOP AND IMPROVEMENTS DESIRED BY CUSTOMERS. THE INFORMATION RECEIVED IS USED IN PRODUCT DEVELOPMENT AND QUALITY ANALYSIS. UNFORTUNATELY, WE ARE UNABLE TO OFFER ASSISTANCE IN THIS MATTER AS THE VEHICLE HAS EXCEEDED THE TIME AND MILEAGE LIMITATIONS OF THE MANUFACTURER'S WARRANTY. I ALSO SEE THAT YOU DO NOT HAVE A SERVICE CONTRACT FOR COVERAGE. MY RESPONSE: IN REGARD TO YOUR REPLY, THIS DOES NOT SATISFY ME. IT SOUNDS AS THOUGH YOU REALLY DON'T CARE.... YOU DID STATE: "IMPROVEMENTS DESIRED BY CUSTOMERS. THE INFORMATION RECEIVED IS USED IN PRODUCT DEVELOPMENT AND QUALITY ANALYSIS..." WELL, THIS IS SOMETHING I WANT IMPROVED ON THE VEHICLE THAT I NOW HAVE. IS THERE ANY WAY TO APPEAL THIS? WHAT IS THE PROCESS I NEED TO GO THROUGH TO GET THIS TAKEN CARE OF? PLEASE DO NOT REITERATE THE LACK OF WARRANTY. DC REPLY: I RECEIVED YOUR EMAIL. I REGRET THAT YOU WERE NOT SATISFIED BY MY PRIOR EMAIL AND HAVE DOCUMENTED YOUR FEEDBACK. UNFORTUNATELY, YOUR EMAIL DOES NOT CONTAIN ANY INFORMATION THAT WOULD CAUSE A CHANGE IN THE PREVIOUS DECISION. THEREFORE, YOUR REQUEST MUST AGAIN BE RESPECTFULLY DECLINED. WE ALSO DO NOT HAVE AN APPEAL PROCESS AND THIS IS THE FINAL DECISION OF DAIMLERCHRYSLER. ANY FUTURE COMMUNICATION RELATED TO THIS ISSUE WILL BE RETAINED IN CORPORATE RECORDS. IF AT SOME FUTURE DATE WE CAN BE OF ASSISTANCE TO YOU, IN SOME OTHER AREA, PLEASE LET US KNOW.
May 04, 2005
NO ACCIDENTS HAVE OCCURRED TO THIS VEHICLE. DOOR LOCKS DO NOT RELIABLY OPEN THE DOORS, EITHER MANUALLY OR VIA THE ELECTRIC LOCK BUTTON. THIS CREATES AN UNSAFE SITUATION WHEREBY A PERSON MAY BECOME TRAPPED INSIDE THE CAR. THIS HAS OCCURRED ON MULTIPLE OCCASIONS WHERE THE DRIVER HAD TO CRAWL INTO THE BACK TO EXIT OUT VIA THE REAR PASSENGER DOORS. PROBLEM DIAGNOSED BY DEALER AS ELECTRONIC DOOR LOCK MECHANISM. THIS IS UNACCEPTABLE TO ALLOW A FAILURE IN THIS MANNER. A RECALL SHOULD EXIST. *NM
Feb 25, 2005
SEATS
2 complaints
THE DURANGO DRIVER' S SEAT RAISER ARM BROKE AND REQUIRED REPLACEMENT. VIN [XXX]. *AK UPDATED 07/26/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Jan 03, 2005
HOW MANY UNSAFE ITEMS SHOULD THERE BE BEFORE YOU CAN REQUEST THE LEMON LAW ACT.WHEN I PURCHASE THIS VEHICLE I WAS TOLD I HAD TO KEEP IT BECAUSE I SIGNED THE REGISTRATION (I NOTICE THE PASS.AIRBAG COMPARTMENT SECURELY FASTENED AND I DIDN'T NOT WANT THE CAR. SINCE THEN WHICH WAS 11/26/1999, THE DODGE NEON HAS BEEN RECALLED TWICE AND I HAVE TO TAKE IT TO THE DEALER BECAUSE THE REAR PASSENGER SEAT IS NOT ATTACHED TO THE FRAME>IS THIS A SAFETY HAZARD?*AK
Feb 14, 2001
ELECTRICAL SYSTEM,EQUIPMENT
2 complaints
IGNITION SWITCH-I STOP TO THE STORE ONE MONRNING AND WHEN RETURNING TO MY VEHICLE TO START, I COULDN'T TURN THE IGNITION SWITCH. I HAD TO HAVE THE CAR TOWED TO THE DEALERSHIP AND THEY HAD TO REPLACE MY IGNITION CYLINDER BECAUSE IT LOCKED UP, WHICH COST ME $386.02. I HAD THIS CAR FOR ONLY 3 YEARS. WILL IT BE EVERY 3 YEARS I HAVE TO SPEND CLOSE TO $400 TO REPLACE THE CYLINDER AGAIN?*AK
Jul 24, 2003
DEALER NOTIFIED. REPLACED AIR CONDITIONER COMPRESSOR AND FIXED BROKEN WIRES. SECOND TIME WIRES CAME LOOSE (DATE: 5-24-2000), DEALER FIXED AND RELUCTANTLY ACCEPTED THE CHARGES. *AK
May 30, 2001
SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL
2 complaints
WHILE BACKING OUT OF A PARKING SPACE ENGINE IDLE INCREASED, CAUSING LOSS OF VEHICLE CONTROL. BRAKES FAILED TO STOP VEHICLE DUE TO MALFUNCTION WITHIN BRAKE VACUUM HOSE. VEHICLE NOT INCLUDED IN RECALL NUMBER 01V154000. PLEASE GIVE ANY FURTHER DETAILS. *AK
Jun 05, 2001
WHILE APPLYING BRAKES VEHICLE ACCELERATED SUDDENLY AND UNEXPECTEDLY TO 80MPH. DEALER HAS INSPECTED VEHICLE, AND REATTACHED VACCUM HOSE THAT WAS NOT INSTALLED CORRECTLY. *AK CONSUMER STATES THIS HAS HAPPENED 3 TIMES BEFORE 4-12-2001 VEHICLE WAS TAKEN INTO SHOP BUT DEALER COULD NOT FIND ANYTHING WRONG. *JB
Apr 16, 2001
STEERING,ENGINE AND ENGINE COOLING
2 complaints
WHILE DRIVING 30MPH STEERING WHEEL BECAME STUCK. WAS NOT ABLE TO STEER & MAINTAIN CONTROL OF VEHICLE. PUT ON HAZARDS. MANAGED TO STOP VEHICLE & THEN HAD PUSHED VEHICLE TO NEARBY MECHANIC. WAS INFORMED THAT SERPENTINE BELT HAD BROKEN DUE TO BEING DEFECTIVE.*AK
Nov 03, 2000
VEHICLE HAS BEEN EXPERIENCING INTERMITTENT STALLING WHILE ACCELERATING FROM A STOP POSITION. ALSO, POWER STEERING PUMP MAKES UNNECESSARY NOISE. DEALER NOTIFIED, REPLACED POWER STEERING PUMP ONCE, BUT PROBLEM IS REOCCURRING.*AK *ML
Feb 14, 2000
EXTERIOR LIGHTING,SERVICE BRAKES,VISIBILITY/WIPER
1 complaint
UNFORTUNATELY I RAN INTO A DRIVER WHOM WAS IN FRONT OF ME DUE TO LOW VISIBILITY & BAD BRAKES. MY HEADLIGHTS ARE EXTREMELY DULL & FOGGY. ALSO, WHOMEVER OWN THE CAR BEFORE ME HAD THE BRAKE VACUUM REPLACED DUE TO RECALL & EVER SINCE I'VE PURCHASED THE CAR THERE'S BEEN A BRAKE PROBLEM. SUCH AS NEEDING A NEW MASTER CYLINDER, NEW PROPOSITIONING, NEW BRAKE SHOES, AND WHEEL CYLINDER. I HAVE RECEIPTS OF ALL WORK COMPLETED. I HAVE A ONE YEAR OLD WHOM RIDE ALONG AND I'M HIGHLY CONCERNED ABOUT HIS SAFETY. I LOVE THE CAR BUT IF IT CONTINUES I WILL JUNK OUT MY CAR AND LOOK TO SUE DODGE CHRYSLER AND WHOMEVER ELSE ASSOCIATED WITH THE MAKING OF THE VEHICLE. *TR
Aug 08, 2014
STRUCTURE,VISIBILITY/WIPER
1 complaint
AS WITH A MULTITUDE OF OTHER OWNERS OF THIS VEHICLE, WHENEVER THERE IS A RAIN (HEAVY OR LIGHT), WATER LEAKS INTO THE INTERIOR OF THE CAR (MOST LIKELY THROUGH THE TRUNK, POSSIBLY AROUND THE TAILLIGHT OR ANOTHER HARD TO DIAGNOSE AREA). THE WATER WILL FILL UP THE SPARE TIRE WELL AND POOL THERE, THEN MOVE UNDER THE BACK SEATS AND THE BACK SEAT FLOORS WHERE AGAIN THE WATER POOLS AND SOAKS INTO THE LINING/CUSHIONS/INTERIOR. ALL OF THIS WATER CAUSES BOTH STRUCTURAL DAMAGE TO THE BODY OF THE CAR (RUST AND OTHER ISSUES), PRODUCES MILDEW AND MOLD IN THE INTERIOR OF THE VEHICLE (A POTENTIAL HEALTH HAZARD), AND CREATES HIGHLY HUMID AND MOIST ENVIRONMENT INSIDE THE CAR. THE LEAK AND WATER HAVE ALSO AFFECTED THE REVERSE/BACKUP LIGHTING (ANOTHER HAZARD) AND RUSTED PARTS OF THE SPARE TIRE WELL. IN ADDITION THE HIGH HUMIDITY RESULTS IN INTERIOR WINDOWS BEING NOT JUST FOGGED BUT HAVING A WORRISOME AMOUNT OF CONDENSATION THAT MUST BE REMOVED BEFORE DRIVING SAFELY. NUMEROUS ATTEMPTS HAVE BEEN MADE TO "SEAL" THE LEAK IN THE TRUNK TO NO AVAIL. A QUICK INTERNET SEARCH FOR THIS PROBLEMS REVEALS HUNDREDS AND HUNDREDS OF PEOPLE WITH THE EXACT SAME ISSUE OF THE LEAK. DODGE HAS NEVER ADDRESSED THIS ISSUE WITH CONSUMERS. *TR
Jan 17, 2013
STEERING,STRUCTURE
1 complaint
I WAS HEARING A CLUNK UNDER MY CAR. TOOK IT TO GOODYEAR. THEY SAID IT WAS A RUSTED SUBFRAME. NEEDS TO BE REPAIRED TO THE TUNE OF 1000 DOLLARS. THEY SAID NOTHING ELSE LOOKED RUSTED. HMMMM ODD. *TR
Jan 09, 2013
POWER TRAIN,STRUCTURE
1 complaint
MOTOR MOUNTS TO A DOGE NEON HAS BEEN WEARING OUT EVERY TWO YEARS. THEY SHOULD LAST THE USE OF THE CAR I>E 30 YRS. HAS CAUSE THE TRANSMISSION TO COLLAPSE. CAUSING THE CAR TO BE A DANGER TO THE PERSON DRIVING AND THE PEOPLE WHO ARE WALKING IN THE WAY OF A CAR THATCANNOT STOP. *CN
Mar 29, 2010
ENGINE AND ENGINE COOLING,STRUCTURE,EQUIPMENT
1 complaint
I BOUGHT A USED CAR FROM JD BYRIDER OF READING PA ,I WAS TOLD THE CAR WAS SAFETY INSPECTED AND THE STICKERS ARE ON VEHICLE, COME TO FIND OUT FROM MY OWN MECHANIC THE CAR WAS NOT SAFETY INSPECTED PROPER BECAUSE THERE WAS ALOT OF THINGS FOUND DEFECTIVE ON IT LIKE ROTORS WERE WARPED BRAKE PAD FELL APART DRUMS NO GOOD BROKEN BOLTS TO OIL PAN AND REAR MAIN SEAL BROKE CAR VIBRATES WHEN AT A RIGHT LIGHT AND WHO EVER DID THE INSPECTION DIDN'T DO IT THE WAY HE WAS SUPPOSED TO WHICH I THINK WOULD HAVE CAUSED A MAJOR ACCIDENT. *TR
Jun 07, 2008
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING
1 complaint
CAR JUST SHUT DOWN ON INTERSTATE WHILE I WAS DRIVING 65 MPH. AFTER BEING TOWED TO AUTO REPAIR SHOP. THE CAR STARTED BACK UP WITH NO PROBLEM FOR AWHILE, NOW THE CAR IS MAKING NOISE. FOR YEARS PRIOR TO THIS THE CAR DOES NOT STOP OCCASIONALLY WHEN BRAKES ARE APPLIED. *TR
Dec 28, 2007
EXTERIOR LIGHTING,ELECTRICAL SYSTEM
1 complaint
TURNING SIGNAL HEADLIGHTS 80% FAILURE, WHEN TEMPERATURE IN VEHICLE OVER 100 DEGREES. WHEN LIGHTS ARE ENGAGED, ALL REAR MARKING LAMPS, SIDE, AND INSTRUMENT PANEL FAILED, AND FOG LIGHTS CAME ON WHEN IN OFF POSITION. I SPOKE TO A TECH OFF THE RECORD, THIS IS A COMMON PROBLEM. THIS RESULTED IN A NEAR COLLISION SINCE INSTRUMENT PANEL WAS NOT VISIBLE TO DRIVER. WHEN TEMP IN CAR WENT DOWN LATER THAT EVENING, SWITCH WORKED. TODAY IN THE AM IT WORKED, BUT FAILED THIS AFTERNOON. *TR
Sep 18, 2007
SUSPENSION,SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING
1 complaint
WATER LEAKING IN BRAKE POWER BOOSTER CAUSE BRAKES TO FREEZE IN COLD; BRAKE VALVES NEEDED TO BE REPLACED; FRONT WHEEL BEARINGS NEEDED TO BE REPLACED; ABS SYSTEM DISCONNECT- NOT WORKING PROPERLY - CONTROLLER GIVEN OFF ERROR CODE - POSSIBLE NEED TO BE REPLACE; ALL BRAKE SYSTEM LIGHTS ON IN CAR - NO DIAGNOSIS FOR PROBLEM; RATTLING NOISE IN DASH BOARD; HIGH HUMMING NOISE UNDER CAR WHEN DRIVE - UNABLE TO HEAR RADIO BETWEEN RATTLING & HUMMING NOISES; AC WORK BUT NO HEAT; WHEN DRIVING WHEELS SOMETIMES FEEL LIKE THEY ARE GOING TO FALL OFF; RECENTLY FOUND OUT CAR FAILED NYS EMISSION TEST ON DATE OF PURCHASE; I FILED COMPLAINT WITH BETTER BUSINESS BUREAU REGARDING DEALER WHERE I BROUGHT CAR FROM - THEY HAVE FAILED TO RESPOND. *JB
Mar 08, 2007
SUSPENSION,ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM,STRUCTURE
1 complaint
MAKE: DODGE MODEL: NEON TYPE: PASSENGER CAR YEAR: 2000 SUMMARY: AS NOTED IN OTHER COMPLAINTS, WITH ANY HEAVY RAINFALL, THE FLOOR IN THE BACK SEATS FILLS WITH WATER (UP TO AN INCH OR MORE). APPEARS TO BE ENTERING THROUGH THE TRUNK AREA, AS THE SPARE TIRE WELL ALSO FILLS WITH WATER. USING SPONGES AND A SHOPVAC TO SOAK UP THE WATER AND THEN LEAVING WINDOWS OPEN TO DRY IT OUT IS MY ONLY REMEDY TO THE MOISTURE AND ODOR. THIS HAS BEEN OCCURRING SINCE THE VEHICLE WAS PURCHASED IN 2001. THE DEALER IS OF NO HELP BECAUSE (MERCIFULLY FOR OTHERS) THAT DEAL WENT BANKRUPT A YEAR AFTER PURCHASE. I HAVE A LITANY OF OTHER CONCERNS WITH THE 2000 NEON. I'VE HAD TO REPLACE THE ENGINE (CHRYSLER REFUSED TO HONOR WARRANTY - PARTLY A PROBLEM WITH RECORDS AS THE DEALERSHIP OF PURCHASE/INITIAL MAINTENANCE HAS GONE OUT OF BUSINESS), EACH TIME I START THE CAR, THE FUSE WARNING LIGHT COMES ON, THOUGH ALL FUSES HAVE BEEN CHECKED AND LOOK OK. AN ELECTRICAL HARNESS HAS FAILED AND AS A RESULT I HAVE NO FUNCTIONING INTERIOR DOME LIGHTS OR EXTERIOR BACKUP LIGHTS. REPEATED EFFORTS BY SEVERAL REPAIR FACILITIES TO LOCATE THE CORRECT HARNESS HAVE FAILED. VEHICLE HAS UNDER 72,000 MILES OF RELATIVELY EASY CITY DRIVING (COMMUTE TO WORKPLACE) OR DIVIDED HIGHWAY DRIVING), YET MOST FRONT AND REAR SUSPENSION SYSTEM COMPONENTS HAVE FAILED AND BEEN REPLACED (ALL STRUTS, SWAY BARS, ETC). TRANSMISSION FLUID HOSE OR CONNECTOR FAILED ON FEB 19, 2006, RESULTING IN SUDDEN AND COMPLETE LOSS OF FLUID. *NM
Feb 20, 2006
FUEL SYSTEM, GASOLINE
1 complaint
2000 DODGE NEON OWNED BY MS. JERRY KIMBELL OF HAUGHTON LOUISIANA BURST INTO FLAMES AFTER REAR END COLLISION. 2000 NEON HAS FUEL SENDING UNIT LOCATED ON BOTTOM OF GAS TANK AND POORLY ROUTED FUEL LINES. ACCORDING TO NHTSA STUDY, COST TO PLACE FUEL SENDING UNIT ON TOP OF TANK AND REROUTE FUEL LINES WOULD ADD ZERO COST IN PRODUCTION. THIS COMPLAINT IS FILED BY SAM GOODWIN, ATTORNEY FOR RENE RIVERS, THE DAUGHTER OF THE DECEASED. *NM
Dec 23, 2005
ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES,INTERIOR LIGHTING
1 complaint
THE CAR IDLES VERY HIGH AND THEN ACCELERATES TO HIGHER SPEEDS WITHOUT TOUCHING THE ACCELERATOR PEDAL. THERE IS A HIGH ACCELERATION BOOSTS AND SPURTS WHEN FIRST ACCELERATING FROM A STOPPED POSITION, CAUSING CAR TO LUNGE FORWARD AT HIGH SPEEDS. THE CAR REFUSES TO START WHEN NOT USED DAILY, SUCH AS A PROBLEM WITH THE STARTER OR THE ALTERNATOR, BUT NO PROBLEMS HAVE BEEN FOUND WITH EITHER PARTS UPON INSPECTIONS BY A MECHANIC. FRONT AXLES POP WHEN TURNING. KEY IS HARD TO DISENGAGE OR REMOVE FROM THE IGNITION. BRAKES ARE CONSTANTLY SQUEALING AND WEAR EVERY 3-6 MONTHS REGARDLESS F HOW THE CAR IS DRIVEN. THOUGH IT MAY OR NOT BE A PROBLEM FOR SOME, THE FOLD DOWN SEATS IN THE REAR SEAT DO NOT HAVE A DISENGAGE LEVER FROM THE TRUNK. OVER-HEAD DOME LIGHT DOES NOT FUNCTION PROPERLY AND HAS FAULTY WIRING, SO THAT EVEN THOUGH ALL DOORS ARE CLOSED THE DOME LIGHT NEVER SHUTS OFF. THERE IS CONSTANTLY A FUSE LIGHT THAT FLASHES IN MY DASH, THOUGH ALL FUSES HAVE BEEN CHECKED NUMEROUS TIMES AND ALL ARE IN PERFECT WORKING ORDER, THOUGH THEY HAVE BEEN REPLACED, THE WARNING LIGHT STILL FLASHES. THE UTILITY OUTLET/CIGARETTE LIGHTER OUTLET DOESN'T AND HAS NOT EVER WORKED SINCE THE CAR WAS BOUGHT IN 2004. FUSES HAVE BEEN REPLACED MULTIPLE TIMES, BUT THE PROBLEM STILL HAS NOT BEEN FIXED. WATER LEAKS IN FROM RAIN OR WINDSHIELD WIPERS CAUSING MUSTY ODOR IN THE CAR. CAR CONSTANTLY OVER-HEATS DURING TRAVEL OVER 35-40 MILES AND LEAKS ANTI-FREEZE, THOUGH NO LEAKS OR PIN HOLES OF ANY KIND COULD BE FOUND. TRUNK STICKS MAKING IT HARD TO OPEN OR DISENGAGE, CAUSED KEY TO BE BROKEN OFF INSIDE THE TRUNK LOCK. *JB
Nov 30, 2005
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,TIRES,WHEELS
1 complaint
I BOUGHT THE VEHICLE 2 MONTHS AGO. SINCE THEN I HAVE PUT $750 INTO REPAIRS AND HAVE ESTIMATES FOR $1000 MORE WORTH OF REPAIRS. THE MANUFACTURERS PROBLEMS INCLUDED A REAR MAIN OIL SEAL LEAK, AN OIL PAN GASKET LEAK, AND A DISTRIBUTOR SWITCH LEAK. THERE WAS ALSO A BENT WHEEL, DAMAGED TIRE, AND BAD STARTER. THE DEALER (DICK MORRIS CHEVROLET) WILL DO NOTHING TO FIX IT. *JB
Sep 21, 2005
POWER TRAIN,ELECTRICAL SYSTEM,STRUCTURE
1 complaint
DT: WAS DRIVING TO WORK AND FIRST STOPPED AT THE RED LIGHT ON THE OUTSIDE LANE THE GREEN LIGHT CAME ON ,AND THE CAR WAS IN FIRST GEAR. WHEN TRYING TO PLACE CAR IN SECOND GEAR CONSUMER WAS UNABLE TO SHIFT AND FELT THAT THE VEHICLE DID NOT HAVE GEARS. THE CONSUMER WAS ABLE TO COAST THE VEHICLE OFF THE ROAD TO THE NEAREST TURNOFF LANE. A POLICE OFFICER FOLLOWED CONSUMER AS TO SEE WHAT WAS WRONG. HAD TO HAVE VEHICLE TOWED TO A DEALER, AND THE DEALER SAID THE CROSSOVER CABLE BROKE. NO EXPLANATION AS TO WHY THIS HAPPENED. CONSUMER HAD THIS REPAIRED AND HAD NO PROBLEMS SINCE REPAIR. *AK THE BATTERIES HAVE BEEN REPLACED IN THE CONSUMER'S VEHICLE. THE GASKET WERE REPLACED BECAUSE WATER WAS GETTING INSIDE THE CAR DURING RAINSTORM. THE RIGHT FRONT MOTOR MOUNT CRACKED. *NM
Sep 02, 2005
SUSPENSION,ELECTRICAL SYSTEM,VISIBILITY,LATCHES/LOCKS/LINKAGES,EQUIPMENT
1 complaint
I HAVE TAKEN MY 2000 DODGE DURANGO TO FOREST LAKE DODGE DEALER FOR A CLUNKING NOISE IN MY FRONT END OVER YEAR AGO. I HAD A NUMBER OF COMPLAINTS. THEY SAID AT THAT TIME THERE WAS NOTHING WRONG. THEY COULDN'T HEAR ANYTHING. AGAIN WITHIN A COUPLE MONTHS I RETURNED WITH THE SAME PROBLEM ALONG WITH MY PASSENGER WINDOW NOT GOING UP OR DOWN CORRECTLY. ONCE AGAIN THEY SAID OH YOU NEED SHOCKS AND YOU NEED YOUR SERVICE OF WARRENTY PROFORMED OR YOUR WARRENTLY WONT BE ANY GOOD, SO I SAID YES DO WHAT IS UNDER WARRENTY NOTHING ELSE UNLESS I SAY IT OK, WILL MORE WORK WAS PROFORMED AND I ENDED UP PAYING HUNDRED PLUS DOLLARS OUT OF POCKET. AGAIN THEY SAID THERE WAS NO CLUCKING NOISE NOTED AND THAT THE PASSENGER WINDOW ACCORDING TO THE COMPUTER SAID IT FUNCTIONS CORRECTLY. WILL TO THIS DAY OVER A YEAR LATER, THE CLUCK IS THERE AND SHOCKS AND OTHER MAINTENCE WAS COMPLETED, THE PASSENGER WINDOW MOVES SO SLOW THAT WE DONT USE IT AS IT HAS AND STILL DOES QUIT WORKING. INSIDE WHERE THE 4 WHEEL DRIVE COMPOTENT ALSO COMES LOOSE FROM THE MAIN FLOOR. I WAS TOLD THAT I WOULD HAVE TO PURCHASE A NEW MANTO WHICH SCREWS TO THE FRAME OF THE DURANGO. I HAD SIDE STEPS PUT ON AFTER PURCHASE BY CHRY. DODGE IN FORREST LAKE AND DRIVERS SIDE WITHIN IN ONE AND HALF YEARS FELL LOOSE AND THEY SAID I JUST NEEDED TO HAVE SOMEONE PUT IN NEW SCREWS THAT IT WASN;T COVERED. YET WHEN I PURCHASED THEM THEY SAID THAT IF THEY DID IT, ANYTHING THAT MAY HAPPEN WOULD BE COVERED BUT IF SOMEONE ELSE DID IT THEY WOULDNT COVER ANYTHING THAT HAPPENED.*AK
Dec 27, 2004
VISIBILITY,LATCHES/LOCKS/LINKAGES
1 complaint
WINDING SOUND WHEN YOU LOCK OR UNLOCK THE DOORS. DRIVERS DOOR WON'T LOCK, PASSENGER FRONT DOOR DOSN'T UNLOCK, PASSENGER LEFT-REAR ALSO DOSN'T UNLOCK , PASSENGER RIGHT-REAR IS THE ONLY ONE THAT WORKS WITH THE KEY LESS ENTRY.*AK ALSO BOTH REAR WINDOWS DO NOT WORK. I MYSELF INSPECTED THE OPERATION OF THE LEFT REAR DOOR AND FOUND THAT THE ACTUATOR WAS BAD. I CRACKED OPEN ACTUATOR AND FOUND THAT THE GEAR WAS STRIPPED. THIS CAUSING THE WINDING SOUND AND FAILURE TO LOCK OR UNLOCK THE DOORS. THE GEAR IS MADE OF SOME KIND OF SOFT PLASTIC MATERIAL FOR THIS TO HAPPEN. ABOUT THE REAR WINDOW, I CHECKED AND FOUND POWER GOING TO THE MOTORS. BUT WITH ONE OF THE WINDOW MOTORS I TAPPED IT AND GOT IT TO WORK FOR ACOUPLE OF DAYS. WITH MY EXPERINCE AS AN AUTO/TRUCK/BUS TECHNICIAN THE MOTORS ARE DEFECTED ALONG WITH THE DOOR ACTUATORS. I HOPE THESE ISSUES CAN GET RESOLVED, BECAUSE OVERALL MY VEHICLE IS GOOD AT 60,000 MILES.
Dec 14, 2004
POWER TRAIN,TIRES,EQUIPMENT
1 complaint
2000 DODGE NEON-I HAVE HAD THIS CAR FOR 5 YEARS AND USE IT SOLELY FOR COMMUTING TO AND FROM WORK. I AM A CAREFUL DRIVER AND DO NOT ABUSE THIS VEHICLE. *AK DURING THESE 5 YRS I HAVE HAD THE FOLLOWING WORK ON THIS CAR; REPLACED THE BRAKES TWICE WITHIN THE FIRST 2 YRS REPLACED THE BATTERY 3 TIMES OVER 5 YEARS REPLACED THE TRANSMISSION AT 70K REPLACED THE RADIATOR AT 70K THE CAR PERFORMS VERY POORLY IN ICE AND SNOW. I HAVE SPUN OUT ON SEVERAL MAJOR HIGHWAYS MERELY DOING LESS THAN 10 MPH IN SNOW/SLUSH. I WAS TOLD MY MECHANIC THAT IT IS THE WEIGHT DISTRIBUTION AND POOR DESIGN OF MY VEHICLE THAT THIS HAPPENS. MY TIRES HAVE ALWAYS BEEN MAINTAINED/REPLACED WHEN TREAD WAS GETTING LOW. I RECENTLY PAID $400 FOR A SET OF NEW MICHELIN HARMONY TIRES HOPING THAT THE UPCOMING SNOW AND ICE SEASON MAY NOT KILL ME. CAR HAD A MUSTY/FISHY ODOR WHEN I USED THE HEATER DURING THE FIRST 2 YEARS. THIS HAS SINCE GONE. MY TRANSMISSION DIED DURING A THUNDERSTORM ON MY WAY HOME FROM WORK. IT GAVE NO WARNING, ALL FLUIDS HAD JUST BEEN CHECKED THE WEEKEND BEFORE WHEN MY OIL WAS CHANGED. THIS INCIDENT RESULTED IN OVER $1900 WORTH OF REPAIR CHARGES. I HAD JUST BOUGHT OUT MY LEASE THAT VERY WEEK. THE $1900 I PAID WAS MY ENTIRE SAVINGS. THE FOLLOWING REPAIR WORK OUTSTANDS; CDPLAYER IS DEAD. IT CHEWED UP MY CDS. (1 YEAR) MY REAR PASSENGER DOOR LOCK BUZZES WHEN I LOCK IT. IT APPARENTLY NEEDS A NEW DOOR LOCK ASSEMBLY AND ACTUATOR. (2ND YEAR) THE TRUNK LATCH DOES NOT AUTOMATICALLY OPEN. IT TAKES SEVERAL ATTEMPTS TO LOCK. (1ST YEAR).
Nov 26, 2004
STEERING,ELECTRICAL SYSTEM,AIR BAGS
1 complaint
PROBLEMS WITH AIR BAG WARNING LIGHT ON DODGE NEON 2000. *MR THE LIGHT WAS INTERMITTENT AND WOULD BEEP EVERYTIME THE CONSUMER WOULD MAKE A TURN. RECALL# 99V043000. *SC THE TIE RODS HAD TO BE REPLACED. WHEN THE CONSUMER TURNED THE AIR CONDITION ON, THE VEHICLE FELT AS THOUGH IT WAS GOING TO CUT OFF. *JB
Jul 23, 2004
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY,AIR BAGS,EQUIPMENT
1 complaint
NO POWER TO RADIO, LIGHTS, LOCKS, SUNROOF. NON WORKING AIRBAG MOSULE.
Jan 15, 2004
SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,VISIBILITY,AIR BAGS,STRUCTURE
1 complaint
BOUGHT CAR FROM FATHER IN LAW, HE BOUGHT THE CAR NEW. HE HAD NO PROBLEMS WITH IT.SOON AFTER I BOUGHT FROM HIM IN 2000(IT WAS STILL NEW!),POWER WINDOWS QUIT WORKING THEN STARTED WORKING AGAIN.CRUISE CONTROL WENT OUT, STILL DONT WORK. FRONT END CRASH 2003 MAY, 4783.45 IN DAMAGE, AIR BAG DID NOT DEPLOY AT 40MPH !!! I HAD CAR REPAIRED BY NON CHRYSLER GARAGE AS PER ADVICE OF ERIE INSURANCE CO. ERIE WONT COVER BECAUSE THEY SAY ITS CHRYSLER'S PROBLEM, CHRYSLER SAYS ITS MY PROBLEM BECAUSE WORK WAS DONE AT NON DAIMLER CHRYSLER GARAGE AND THEY WERE RUDE AND HUNG UP ON ME! ERIE TOLD ME TO HAVE DIAGNOSTIC CHECK DONE ON IT BECUZ IN AUG 03 THE AIR BAG LITE STARTED TO COME ON AND HORN WONT WORK. I HAD THE CHECK DONE AND THEY SAID CLOCKSPRING NEEDS REPLACED. NOT ERIE OR CHRYSLER WILL FIX.
Jan 15, 2004
POWER TRAIN,ELECTRICAL SYSTEM
1 complaint
VEHICLE HAD ONGOING / INTERMITTENT PROBLEM WITH JERKING AND STALLING WHILE DRIVING AT ANY SPEED OR SLOWING DOWN TO COME TO A COMPLETE STOP. VEHICLE WOULD RESTART WITHIN 10-15 MINUTES LATER. VEHICLE HAD BEEN TO DEALER ON THREE OCCASIONS. DEALER REPLACED IGNITION SWITCH ON ONE OCCASION, BUT THE PROBLEM STILL RECURRING.*AK
Sep 30, 2003
STEERING,ELECTRICAL SYSTEM
1 complaint
WHEN MAKING A TURN STEERING WHEEL MAKES A CLICKING NOISE, ALSO SOMETIMES THE KEYS GETS STUCK IN IGNITION. DEALER HAS REPLACED STEERING COLUMN 3 TIMES DUE TO THE SAME PROBLEM. *AK
Aug 20, 2003
SERVICE BRAKES, HYDRAULIC,STRUCTURE
1 complaint
BRAKES SQUEAK USUALLY IN THE MORNING, DEALER MENTIONED SURFACE RUST ON DRUMS AND ROTORS, ADVISED TO SET PARKING BRAKE EACH EVENING. RIGHT REAR DOOR LEAKS. *NLM
Aug 11, 2003
AIR BAGS,SEAT BELTS,TIRES,SEATS
1 complaint
WHILE DRIVING AT 65 MPH ON THE FREEWAY MY LEFT REAR TIRE BLEW OUT SPINNING ME OUT OF CONTROL. I HIT A ROAD SIDE SIGN (ONE LEG OF THE SIGN 12" X 24" POST) ON THE LEFT FRONT QUARTER PANEL, CONTINUING DOWN OVER A SMALL INCLINE AND COMING TO REST A FEW YARDS AWAY. MY SEAT BELT FAILED TO RETRACT, AIR BAGS FAILED TO DEPLOY AND THE SEAT FAILED TO KEEP ME IN AN UPRIGHT POSITION. ALL THIS FAILURES RESULTING IN MY BEING THROWING AROUND INSIDE THE CAR.*AK
Jul 17, 2003
EXTERIOR LIGHTING,VISIBILITY
1 complaint
WINDSHIELD WIPERS ACTIVATE WHEN TURN SIGNAL IS USED. WINDSHIELD WIPERS WILL THEN NOT SHUT OFF UNLESS IGNITION IS TURNED OFF.*AK
Jun 02, 2003
FUEL SYSTEM, OTHER
1 complaint
THE VEHICLE'S GAS GAUGE IS INOPERATIVE. THE GAUGE WAS READING FULL , BUT VEHICLE WAS OUT OF GAS. THE DEALERSHIP REPLACED A PART(PART UNKNOWN). PLEASE PROVIDE MORE DETAILS. PH
Jan 21, 2003
SUSPENSION,AIR BAGS
1 complaint
WHILE DRIVING AT 60 MPH VEHICLE WAS IN AN ACCIDENT. VEHICLE FOLDED AND THE BOTTOM SEPARATED FROM VEHICLE, BUT NONE OF THE AIR BAGS DEPLOYED UPON IMPACT. TS
Dec 18, 2002
STEERING,SERVICE BRAKES, HYDRAULIC,FUEL SYSTEM, GASOLINE,POWER TRAIN,ELECTRICAL SYSTEM,AIR BAGS,VEHICLE SPEED CONTROL,EQUIPMENT
1 complaint
WHEN APPLYING THE BRAKES, THE VEHICLE WILL START TO PULSATE AT ANY SPEED. ALSO, EXTENDED STOPPING DISTANCE. CONTACTED DEALER. *AK THE CONSUMER STATES THE FOLLOWING AS PROBLEMS OCCURED: THE PASSENGER AIR BAG, THROTTLE BLADE ICING, DEFECTIVE ROTORS, CHARGING SYSTEM OVER CHARGING-NO TROUBLE CODES; 3 BATTERY REPLACEMENTS(DEFECTIVE PER MECHANIC), MANY GAS TANK REPAIRS/REPLACEMENTS(WOULD NOT TAKE GAS WITHOUT CLICKING AND TICKING/FILLER TANK/GAS TANK), WARNING BRAKE LIGHT AND BUZZER CHIMES WHEN BRAKE IS APPLIED ALSO WITH THE GAS PEDAL WHEN APPLIED (DUE TO DEFECTIVE ROTORS AND LACK OF BRAKE FLUID, TRANSMISSION PROBLEM-GRINDING NOISE/WON'T GO IN REVERSE, BRAKE NOISE IN REAR TIRE/BRAKE BOOSTER REPLACE PER RECALL-NEEDS ROTORS & PADS IN FRONT, A/C BLOWS WARM AIR-COMPESSOR CLUTCH WOULDN'T ENGAGE(FOUND BROKEN WIRE), PROBLEM WITH THE VOLTAGE REGULATOR, AND NOISE IN THE POWER STEERING. *SCC
Aug 27, 2002
POWER TRAIN,VISIBILITY,UNKNOWN OR OTHER
1 complaint
OCCASIONALLY WHEN PUTTING DRIVER SIDE WINDOW DOWN, ALL GAUGES GO UP AND DOWN, AND THERE IS A LOUD CHIMMING NOISE. TRANSMISSION WENT @ 50,000 MI. CHRYSLER PAID HALF AT DEALERSHIPS REQUEST, AFTER CAR WAS SERVICED, I SENT CHRYSLER A LETTER EXPLAINING ALL OF MY PROBLEMS, AND RESPONSE WAS: DEALERSHIP HANDLED THE TRANSMISSION PROBLEM AND CHRYSLER WAS NOT WILLING TO HELP ME, AND THEY ALSO INFORMED ME THAT THE DEALERSHIP TOLD THEM THAT I NEVER REPORTED THE PROBLEM WITH THE GAUGES (THIS IS BECAUSE I LIVED IN ANOTHER LOCATION AND TOOK MY CAR TO A 5 STAR DEALERSHIP IN CT, AND THEY COULD NOT FIND THE PROBLEM). OIL LEAKING, (WAS FIRST INFORMED OF THIS WHEN THE DEALERSHIP WAS FIXING THE TRANSMISSION PROBLEM) THERE IS NOW A PUDDLE OF OIL RESTING IN THE LOWER PART OF THE ENGINE, CAR STALLED AT LIGHT, VERY STRONG FUMES UPON STARTING AND WHILE DRIVING, AND CAR SEEMS TO BE SHIFTING LATE...CONTACTED DEALERSHIP AND MADE APPT. FOR 8-15-02. ALSO, REAR BRAKES SEEM TO LOCK UP AND MAKE ALOT OF NOISE, FRONT BRAKES SQUEAL. THANK YOU.
Aug 07, 2002
STEERING,POWER TRAIN,ELECTRICAL SYSTEM
1 complaint
DEALERSHIPS HAVE TOLD ME REPEATDLY THE PROBLEMS I HAVE HAD WITH MY CAR ARE ALL IN MY HEAD. NO SAFETY DEFECT LISTED. *AK
May 09, 2002
VISIBILITY,AIR BAGS,SEAT BELTS
1 complaint
VEHICLE WAS GOING 35MPH ON DRY ROAD. FRONT AIR BAGS DID NOT DEPLOY UPON IMPACT CONSUMER'S VEHICLE HIT TWO VEHICLES, BUT ONLY ONE HEAD ON. FRONT AIRBAGS ON BOTH SIDES DID NOT DEPLOY. DEALER AND MANUFACTURER WERE NOTIFIED BUT THE VEHICLE WAS TOTALED. THE CONSUMER'S NOSE WAS SEVERED FROM THE STEERING WHEEL DUE TO THE AIR BAG NOT DEPLOYING. *AK CONSUMER STATES R/R SEAT BELT RETRACTOR BUTTON ON BELT WAS BROKEN AND INSTALLED, ALSO LEFT FRONT SEAT BELT WAS REPLACED, AND SUN ROOF MOLDING WAS LOOSE AND FALLS ON CONSUMER?S HEAD. *YD
Apr 22, 2002
STEERING,SUSPENSION
1 complaint
WHEN DRIVING, STEERING WOULD MAKE GRINDING NOISES WHEN TURNING EITHER RIGHT OR LEFT. THIS CAUSES STEERING TO BE HARD TO TURN. PROBLEM IS INTERMITTENT. HAD TAKEN VEHICLE TO DEALER AND NOTHING WAS FOUND.*AK *YH
Apr 08, 2002
SERVICE BRAKES, HYDRAULIC,AIR BAGS
1 complaint
WHILE DRIVING ABOUT 35 MPH AND WHEN APPLYING BRAKES LOST CONTROL OF VEHICLE AND CRASHED INTO GUARDRAILS. UPON IMPACT, AIR BAGS DID NOT DEPLOY. DEALER WAS NOT CONTACTED. PLEASE PROVIDE MORE INFORMATION.*AK
Mar 20, 2002
ENGINE AND ENGINE COOLING,POWER TRAIN,EQUIPMENT
1 complaint
ENGINE KNOCKIS IN MORNING WHEN STARTING UP VEHICLE. CONTACTED DEALER, AND DEALER REPLACED COMPRESSOR FOR AIR CONDITIONER, AND REBUILT TRANSMISSION. BUT, PROBLEM HAS NOT BEEN REMEDIED. *AK
Dec 28, 2001
EXTERIOR LIGHTING,INTERIOR LIGHTING
1 complaint
WHILE DRIVING AND WITHOUT WARNING HEADLIGHTS BECOME EXTREMELY DIM, CAUSING POOR VISIBILITY. ALSO INTERIOR LIGHTS ARE EXPERIENCING THE SAME PROBLEM, BECOMING DIM, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK
Dec 18, 2001
STEERING,SERVICE BRAKES, HYDRAULIC,TIRES
1 complaint
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Sep 19, 2001
EQUIPMENT
1 complaint
TWO OTHER OWNERS OF DODGE NEONS HAVE HAD THE SAME PROBLEM. *AK
Jul 16, 2001
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,STRUCTURE,ELECTRICAL SYSTEM
1 complaint
THERE IS A SQUEAKING NOISE PRESENT WHILE DRIVING VEHICLE. DEALER SAYS IT'S DUE TO BRAKE PADS AND ROTORS.*AK HORN IS OUT. THE VEHICLE RUN HARD AND IS LOUD. THE FRONT END IS LOW WHEN COMING OUT ON INTO A DRIVEWAY. *YH
Jun 14, 2001
SERVICE BRAKES, HYDRAULIC,UNKNOWN OR OTHER
1 complaint
WHEN STARTING VEHICLE IT JERKS. WHEN APPLYING BRAKES THERE IS VIBRATION. ALSO, ENGINE CHECK LIGHT COMES ON. DEALERSHIP IS AWARE OF PROBLEM.*AK
May 15, 2001
SUSPENSION,SEATS
1 complaint
I BELIEVE THIS CAR IS A LEMON! I HAVE HAD IT IN TO THE DEALERSHIP 3 TIMES FOR THE DRIVER SEAT TRACKS NOT FUNCTIONING PROPERLY, THEY DON'T MOVE BACK ALL THE WAY. IT NOW NEEDS TO GO BACK A FOURTH TIME BECAUSE IT WILL NOT ENGAGE PROPERLY AND I AM AFRAID IT WILL LET GO AND FLY BACKWARDS WHILE I AM DRIVING. THE STEERING WHEEL SHAKES BACK AND FORTH AS IF SOMEONE IS MOVING IT LEFT TO RIGHT. THE DEALERSHIP WILL NOT TAKE RESPONSIBILITY FOR THIS AND STATES THAT IS FOR THE TIRE MFG. TO FIX, HOWEVER MY MECHANIC BELEIVES THE TIRES ARE FINE.*AK
Apr 29, 2001
ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL
1 complaint
THE VEHICLE EXPERIENCES INTERMITTENT POWER SURGES (LOSS OF POWER) WHEN DRIVING OVER 50 MPH UPON ACCELERATION. NLM
Mar 22, 2001
STEERING,AIR BAGS
1 complaint
WHILE DRIVING THROUGH SHOPPING CENTER AT ABOUT 25 MPH TRIED TO MAKE LEFT TURN DOWN LANE THE STEERING WHEEL LOCKED IN MID TURN AND MY SON LOOKED DOWN TO SEE WHY WHEEL LOCKED AND SLAMMED HEAD ON INTO A CONCRETE LIGHT POST, CAUSING OVER $4000.00 IN DAMAGE TO THE CAR. ALSO THE AIRBAG DID NOT DEPLOY DURING A HEAD ON INPACT
Mar 03, 2001
ENGINE AND ENGINE COOLING,AIR BAGS
1 complaint
THE AIR BAGS FAILED TO DEPLOY WHEN THE VEHICLE WAS INVOLVED IN AN ACCIDENT WHICH CAUSED THE VEHICLE TO ROLLOVER 3 TIMES, THE ENGINE DID NOT SHUT OFF DUE TO A FAULTY RESISTOR, THE CONSUMER SUSTAINED A CRUSHED T-6 VERTABRAE. NLM
Feb 16, 2001
SERVICE BRAKES, HYDRAULIC,AIR BAGS,VEHICLE SPEED CONTROL
1 complaint
CONSUMER WAS BRAKING AS NORMAL BUT VEHICLE WAS RACING, AND DID NOT STOP IN TIME, CAUSING A REAR END ACCIDENT. ACCELERATOR DID NOT GO DOWN. *AK AIR BAGS DIDN'T DEPLOYED DURING ACCIDENT. *YH
Feb 08, 2001
SUSPENSION,TIRES
1 complaint
CAR WAS PULLING TO THE RIGHT. DEALER SAID A SCREW WAS LOOSE, SO THEY TIGHTENED IT. MONTH LATER STILL PULLING, THEY DID AN ALIGNMENT, THAT STILL DIDN'T WORK. 3 INCH BAR THAT HOLDS BACK WHEEL WAS BENT, SUPPORT BAR. DRIVER'S SIDE TIRE WAS BENT INWARD.*AK
Jan 09, 2001
AIR BAGS,SEATS
1 complaint
VEHICLE WAS INVOLVED IN REAR END COLLISION, WHICH FORCED CONSUMER VEHICLE INTO ANOTHER VEHICLE IN FRONT. AT AN IMPACT OF 40-45 MP BOTH AIR BAGS DID NOT DEPLOY. VEHICLE WAS CONSIDERED TOTALED BY INSURANCE COMPANY. ALSO, DRIVER'S SEAT COLLAPSED BACKWARD. DEALER AND MANUFACTURER WERE NOT NOTIFIED AT THIS TIME. *AK THE MANUFACTURER WAS NOT HELPFUL IN FINDING THE CAUSE FOR AIR BAG NOT DEPLOYING DURING ACCIDENT. *YH
Nov 28, 2000
STEERING,POWER TRAIN,ELECTRICAL SYSTEM,EQUIPMENT
1 complaint
10 SERVICES, A/C, 3 POWER STEERING, 3 TRANSMISSION LEAKS, 3 BATTERY REALTED PROBLEMS
Sep 30, 2000
POWER TRAIN,TIRES
1 complaint
WHEN CONSUMER CHANGES GEARS VEHICLE STOPS WITHOUT PRIOR NOTICE, AND LOSES POWER. ALSO, TIRES TREAD WAS DEFECTIVE. SHE WILL CONTACT DEALERSHIP.*AK
Sep 05, 2000
STEERING,SUSPENSION,ENGINE AND ENGINE COOLING,VISIBILITY,SEAT BELTS,LATCHES/LOCKS/LINKAGES,VEHICLE SPEED CONTROL,EQUIPMENT
1 complaint
INTERIOR TRUNK LOCK WASN'T OPERABLE. CONSUMER WENT TO OPEN THE TRUNK AND LOCK WOULDN'T UNLOCK/ CIGERETTE LIGHTER AND CD PLAYER FAILED. CONSUMER TOOK VEHICLE TO THE DEALERSHIP. MECHANIC TOLD HER THAT THEY COULDN'T DUPLICATE THE PROBLEMS. *AK SEAT BELT MALFUNCTIONS. DOOR LIGHT AND DOME LIGHT STAYS ON ALARM SYSTEM MALFUNCTONS CONTINUOUSLY. POWER WINDOWS MALFUNCTIONS. CRUISE CONTROL FAILED. THE VEHICLE STALLED ON THE ROAD. VEHICLE ALIGNMENT PROBLEMS WHILE USING BRAKES. *YH
Aug 25, 2000
PARKING BRAKE
1 complaint
AFTER PARKING THE VEHICLE ON A SLIGHT INCLINE WITH EMERGENCY BRAKE FULLY ENGAGED, VEHICLE ROLLED BACKWARDS INTO THE STREET AND WAS HIT BY A TRUCK. DEALER HAS FIXED VEHICLE. *AK
Nov 03, 1999
Frequently Asked Questions
How many problems does the 2000 DODGE Neon have?
The 2000 DODGE Neon currently has 381 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2000 DODGE Neon?
The most common problems reported for the 2000 DODGE Neon are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2000 DODGE Neon problem data come from?
All problem and complaint data for the 2000 DODGE Neon comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
Other Years - DODGE Neon
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2003 Problems
2002 Problems
2001 Problems
1999 Problems
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